About the Role 

At SimplifyNext, quality is not a phase – it is a discipline woven into every stage of how we deliver. As a Senior Quality Analyst, you will play a leadership role in shaping how quality is defined, engineered, and scaled across our engagements. You will work at the intersection of modern application development, AI-driven solutions, and enterprise automation, partnering with architects, engineers, and client stakeholders to ensure quality is built into the foundation – not tested at the end. This role goes beyond traditional QA. You will lead quality transformation for our clients, drive automation-first testing strategies, and explore how AI can redefine how quality is assured in complex, real-world systems. 

Responsibilities 

Quality Leadership & Strategy 

• Define and lead end-to-end quality strategies for complex programmes, ensuring alignment with business outcomes, regulatory requirements, and modern architecture patterns. 

• Act as a trusted advisor to clients and senior stakeholders, shaping how quality is approached across teams, platforms, and releases. 

• Establish quality governance frameworks across multi-workstream programmes, including standards, metrics, and reporting structures. 

Shift-Left & Engineering Excellence 

• Champion a shift-left and quality engineering mindset, embedding testing into design, development, and deployment practices. 

• Partner with architects and developers to design for testability, ensuring systems are observable, resilient, and scalable. 

• Advocate and guide teams on practices such as TDD, BDD, contract testing, and CI/CD-driven quality gates. 

Automation & AI-Driven Testing 

• Lead the design and implementation of automation-first testing strategies across UI, API, data, and integration layers. 

• Drive adoption of modern test automation frameworks such as Playwright, Cypress, and Selenium, and ensure they are scalable, maintainable, and integrated into delivery pipelines. 

• Make informed decisions on tooling strategy (e.g. what to use for modern web apps vs legacy or cross-browser needs). 

• Explore and implement AI-assisted testing approaches – including test generation, intelligent test selection, anomaly detection, and self-healing automation. 

• Define approaches for testing AI/ML systems and agentic workflows, including handling non-deterministic behaviour, model drift, and data quality risks. 

End-to-End Quality Assurance 

• Own quality across the full technology stack – from frontend experiences to backend services, integrations, and cloud infrastructure. 

• Lead exploratory testing and risk-based validation, especially in complex, automation-heavy, or AI-driven solutions. 

• Ensure robustness across performance, security, reliability, and user experience dimensions. 

Metrics, Insights & Continuous Improvement 

• Define and track engineering and quality metrics (e.g. lead time, deployment frequency, change fail rate, MTTR). 

• Use data to identify systemic issues, improve delivery predictability, and elevate team performance. 

• Embed continuous feedback loops from production usage into test strategy and product improvements. 

Coaching & Practice Building 

• Mentor and guide junior QAs and engineers, raising the overall quality maturity of teams. 

• Coach client teams to adopt shared ownership of quality, ensuring sustainability beyond project delivery. 

• Contribute to building SimplifyNext’s Quality Engineering practice, including reusable assets, accelerators, and thought leadership. 

What We Are Looking For 

Technical Skills 

• Strong experience in quality engineering within agile, product-centric environments, working closely with developers, BAs, and architects. 

• Proven ability to define and implement automation strategies across complex systems (web, mobile, API, integrations). 

• Hands-on experience with modern test frameworks and CI/CD integration. 

• Solid understanding of cloud-native architectures, microservices, and distributed systems. 

• Experience testing AI/ML or automation solutions, with awareness of challenges such as non-determinism, data dependency, and model evaluation. 

• Familiarity with performance, security, and resilience testing approaches. 

• Experience working in large-scale or public sector programmes is a plus. 

Professional & Leadership Skills 

• Demonstrated ability to lead quality across teams and influence without authority. 

• Strong consulting mindset – able to engage clients, shape thinking, and communicate risks in business terms. 

• Ability to operate at both strategic and hands-on levels, switching seamlessly as needed. 

• Excellent stakeholder management skills, including senior leadership engagement. 

• Passion for innovation in quality engineering, particularly through automation and AI. 

• Committed to continuous learning and driving change in how quality is delivered. 

What Success Looks Like in This Role 

• Quality is embedded from day one, not introduced late in delivery 

• Automation coverage is meaningful, reliable, and accelerates releases 

• Teams adopt shared ownership of quality 

• Clients see measurable improvements in delivery metrics and stability 

• New approaches (AI-assisted testing, modern frameworks) are successfully piloted and scaled 

3 months Contract - Experience Design Lead – Singapore / Thailand 

Leading Experience Design on strategic projects, as part of our diverse and growing team. 

About Valtech:

At Valtech, we are reshaping the way brands connect with their customers. As a global digital innovation company, we fuse creativity, technology, and strategy to solve complex business challenges and deliver exceptional experiences.

With over 6,500 experts in 60+ offices across 20+ countries, we are expanding our footprint in Singapore. At Valtech we thrive on driving business transformation as trusted partners to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.

Your Opportunity:

As an Experience Design Lead, you will lead multi-disciplinary teams shaping end-to-end experiences for enterprise clients across Asia. You’ll move from insight to strategy to design - bringing human-centred, data-grounded work to life within agile delivery squads and regional programs. You bring 12+ years of experience, a growth mindset and a drive to make a lasting impact.

To be successful in the role you will need to be a digital native who thrives in delivering aesthetic design to digital transformation programs. Your portfolio of digital work will need to reflect your capability to work on complex, scalable digital solutions spanning Web, Mobile, and connected experiences. 

For this role, it is essential that you have built your experience in a similar environment to Valtech – a Digital Transformation Consultancy or Digital Agency, delivering solutions that blend creative design, technical heavy lifting and Data / AI capability.

Your Role:

• Lead end-to-end design from problem framing to shipped experiences.
• Facilitate design thinking and collaboration workshops.
• Lead user research including but not limited to interviews, surveys.
• Conduct competitor benchmarking and analysis.
• Create meaningful IA, customer journeys, user flows with business goals
• Craft excellence in creating customer interaction & motion design.
• Champion inclusive design & accessibility (WCAG), baking it into every decisions.
• Turn insights into outcomes: prototype, test and iterate with clear business objectives.
• Partner with cross-functional teams across Strategy, Product, Data and Engineering.
• Be a player-coach: mentor juniors and roll up your sleeves to lead by example.
• Design for cross-cultural: understanding the APAC nuances, localising flows & content.
• Guide stakeholders: frame & facilitate tough discussions, and create positive impact.
• Supporting in pitches.
• Some work travelling may be required.

Experience and Expertise

• A portfolio of work with measurable client impact. Your portfolio of digital work will need to reflect your capability to work on complex, scalable digital solutions spanning Web, Mobile, and connected experiences.
• Human-centered design dept across research, interaction, UI, content & service design.
• Proven accessibility & inclusive design practice. (e.g WCAG/A11y).
• Fluency in modern tools: Figma, Miro, prototying & practical chops with AI design tools.
• Design Systems/DesignOps experience, from governance to component quality.
• A great communicator with clear succint communication with execs and teams.
• Bias to action in ambiguous spaces; you balance speed with craft to ship the right thing.
• At least 3 years of experience in XD leadership roles.
• Well-versed in XD research tools (e.g. Maze, UserTesting).
• Good understanding on enterprise software solutions (e.g. Adobe, Sitecore, Salesforce).

Nice to have Experience

• Experience in Public Service, Travel & Hospitality, Retail, Health & Telco verticals.
• Familiarity with data reporting and visualisation tools. (e.g. PowerBI, Tableau).

Regional Expertise

• You will be eligible to work in Singapore or Thailand and have strong understanding of APAC markets, their unique challenges, and the opportunities they present.

The Benefits 

This is a full-time position based in Singapore. Beyond a Competitive Compensation Package, We Offer:

• Flexibility, with hybrid work options.
• Learning and development, with access to cutting-edge tools & industry experts.
• Medical and Dental insurance benefits
• Mobile allowance Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process.

Your application process 

Once you apply, our Recruitment team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. ⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses ending in @valtech.com. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let us know.

Commitment to reaching all kinds of people

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

Who We Are 

DV is the leader in digital performance solutions, helping our advertiser and agency partners Verify the quality of their digital campaigns, Optimise to improve performance and Prove that they’re achieving their business outcomes, through unbiased 3rd party data and analytics. DV’s mission is to be the definitive source of transparency and data-driven insights into the quality and effectiveness of digital advertising for the world’s largest brands, agencies, publishers, and digital ad platforms.  Since 2008, DV has helped hundreds of Fortune 500 companies gain the most from their media spend by delivering best-in-class solutions across the digital advertising ecosystem, helping to build a better industry. Learn more at www.doubleverify.com.

What you'll do

We're seeking an HR Business Partner to support all functions with a regional focus across the entirety our APAC business. Based in regional HR, Singapore, you will drive the talent agenda across South East Asia, Australia, India. The HR Business Partner will take a true partnership approach, contributing to both tactical and strategic levels as a trusted advisor to leaders and an advocate for employees.

• Partner across all functions as well as their leadership teams in all people matters, provide strategic guidance with a future mindset, and gain a deep understanding of the business to support the organisational changes that will help us reach our goals together.

• Interpret organisational strategies and goals across your assigned regions and integrate that into HR's enterprise roadmap with supporting action plans and HRBP led initiatives.

• Promote positive employee relationships through transparent and respectful communication, living our DV values, and the belief that we can make the digital advertising ecosystem stronger, safer and more secure.

• Support company-wide performance management, succession planning, and employee development practices - ensuring alignment across matrixed functions and geographies.

• Support HR aspects of mergers and acquisitions, including due diligence, integration planning, and change management. 

• Proactively assess and coach managers on executing talent management plans that support individual and team growth and development.

• Navigate, manage and solve complex employee relations issues and workplace investigations with leaders through a consistent and fair approach while mitigating risks for the business.

• Champion and innovate on ways to enhance the employee experience, ensuring that we hire, develop, and retain our team members across diverse cultural contexts.

• Provide benefits assistance across markets, supporting employees with queries and working collaboratively with the benefits team to ensure a positive employee experience.

• Leverage tools to identify trends that will help drive people decisions and implement appropriate solutions.

• Manage compliance related activities including any escalations in background checks, right-to-work verifications, and audits related to all statutory and legal requirements across your assigned regions.

• Develop strong working relationships with stakeholders, global HRBP team members, and HR COE team members in pursuit of fostering a high performance environment.

Who you are

Required Qualifications:

• 10+ years of progressive experience in Human Resources with a minimum of 5 years as a people partner within dynamic, high-growth, and complex organizations.

• Experience operating across a Global matrix, fast paced business, headquartered in the United States. 

• Appropriate qualifications in Human Resources, Business Administration or related field or equivalent years of HR-related experience.

• Experience using Workday or similar HRIS platforms.

• Strong preference for experience partnering with Product, Engineering and Commercial teams. 

• A background in the media and digital advertising tech space would be a plus.

• Broad HR knowledge in key domain areas such as employee relations, talent management, workforce planning, compensation, and talent acquisition.

• Deep understanding of HR best practices and local labour laws across multiple jurisdictions. 

• A high level of organization and the ability to prioritize independently and self-driven to meet deadlines.

• Experience managing HR matters across different time zones and cultural contexts.

• Ability to quickly learn the business and move between strategic issues and day-to-day HR operations while operating with minimal guidance.

• Proven experience identifying and leading change, and building this capability in others.

• Analytical reasoning and solution-focused problem solver that thinks critically and independently to drive action.

• Demonstrates solid judgment in risk assessments relative to the business.

• Stays current on emerging regulation and requirements and assesses impact on company policies, procedures and employees across multiple jurisdictions.

• Excellent problem solving, influencing and communication skills in conflict management.

• Innovative in approaching situations and is an advocate for change.

• Thrive in a fast-paced and agile environment and effectively communicate with key stakeholders across global teams.

• Ability to comfortably interact with employees of all levels of experience and seniority, across the organization.

• Comfortable working flexibly to accommodate meetings across time zones.

• Ability to work from our Singapore office at least three days per week.

• There will be an element of possible travel required in this role, across our APAC region, and very occasional Global requirements. 

The successful candidate’s starting salary will be determined based on a number of non-discriminating factors, including qualifications for the role, level, skills, experience, and balancing internal equity relative to peers at DV.

Not-so-fun fact: Research shows that while men apply to jobs when they meet an average of 60% of job criteria, women and other marginalized groups tend to only apply when they check every box. So if you think you have what it takes but you’re not sure that you check every box, apply anyway!

At SimplifyNext, our ServiceNow team focuses on the most advanced and impactful domains — CSM, HRSD, FSM, IRM, AI Control Tower, and App Engine — helping enterprises and governments reimagine services. We are seeking an experienced ServiceNow Architect to lead high-impact projects across Singapore and ASEAN. If you want to architect solutions beyond 'vanilla ITSM' and be mentored by the deepest ServiceNow minds in ASEAN, this role is for you. 

What You’ll Do 

• Lead end-to-end architecture of ServiceNow solutions across CSM, HRSD, FSM, IRM,AppEngine, ITSM, ITOM, and more.
• Shape technical blueprints, standards, and integration models for large-scale enterprise and government projects.
• Drive innovation with AI and automation, blending ServiceNow with intelligent workflows.
• Mentor developers, coach squads, and set the standard for delivery excellence. 

What We’re Looking For 

• 7+ years of ServiceNow experience with proven architect-level expertise.
• Hands-on across multiple modules.
• Strong grasp of scripting, Glide API, and integrations (REST/SOAP/MID Server).
• Excellent stakeholder management and consulting skills.
• ServiceNow CTA or multiple CIS certifications.
• Agile delivery experience. 

Why Join Us 

• Competitive salary + performance bonus
• Certification sponsorship (CIS, CTA and CMA) including structured training and mentorship to achieve these certifications 
• Work on innovative projects beyond traditional ITSM implementations – customer, employee, and AI-driven experiences
• Learn directly from elite ServiceNow architects and top consulting leaders
• Cross-platform exposure
• Clear career path toward Practice Lead / Enterprise Architect