The Global Strategic Accounts (GSA) team is an essential and strategic group focused on the largest advertisers and agencies in the world to help them drive business growth powered by the best of Reddit.

We’re looking for a seasoned Account Manager to lead Reddit’s most strategic global partnerships (Tech) based in Seattle or LA.  As a Senior Account Manager, you’ll own one of Reddit’s largest global partnerships including agency and client-direct relationships partnering with your CP on driving measurable business outcomes and leading end to end execution of campaigns across various client KPIs. 

This role is required to be based out of Seattle or Los Angeles.

Responsibilities:

• Partner closely with Client Partners to understand each advertiser’s business model, strategic priorities, and performance KPIs, building strategies that align Reddit solutions to measurable outcomes
• Collaborate cross region & activate campaigns at global scale
• Manage and deepen relationships with agencies and direct clients, acting as a trusted advisor and industry expert
• Lead campaign onboarding, execution, pacing, optimizations, and wrap-up analyses
• Analyze campaign performance data to diagnose trends, identify optimization levers, and communicate clear recommendations that improve primary KPI
• Act as the internal lead for account operations: forecasting, revenue delivery, troubleshooting technical issues, and collaborating with Ad Ops to ensure seamless execution
• Educate clients and media agency partners on Reddit’s advertising capabilities, measurement approaches, creative best practices, and platform positioning
• Consult on both upper-funnel and direct response strategies, partnering with Client Partners to craft full-funnel media plans that ladder to client business goals
• Translate client feedback into actionable insights to influence product roadmap, measurement solutions, and performance offering evolution

Required Qualifications:

• 5-7 years of experience in advertising sales and account management
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Strong collaborator
• Expertise with performance/direct response campaigns
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

BioMed Realty is seeking a professional to assist the Property Manager in overseeing and coordinating all property management, maintenance, and construction activities across the company’s portfolio of life science and technology properties.

This position offers a hybrid work model, which includes 4 days in office and 1 day remotely. Hybrid work may be modified based on the needs of the company.

What You’ll Do

• Assists with overseeing and coordinating property management, maintenance, construction, and work order activities associated with commercial and laboratory tenants.
• Provides direction and coordination for activities related to the operation and maintenance of laboratory, office, and manufacturing facilities and equipment.
• Assists in preparing budgets, accruals, variance reporting, timelines, and operational plans to support property management objectives.
• Maintains organized files, records, schedules, compliance documentation, and related property management data.
• Supports regulatory and operational compliance with applicable local, state, federal, and company policies and procedures.
• Participates in frequent communication and meetings with Property Managers, Facility Managers, tenants, vendors, and contractors to coordinate projects and resolve operational matters.
• Prepares and distributes correspondence, reports, meeting materials, and related documentation.
• Provides logistical support for on-site and off-site meetings, including setup, coordination, and follow-up activities.
• Assists with obtaining vendor bids and preparing contracts, consulting agreements, and design agreements using approved templates and vendor information.
• Assists with assembling and reviewing contract bids, project progress reports, and vendor performance documentation.
• Conducts weekly property inspections and assists with monthly and quarterly property and asset reviews, including site visits, vendor and tenant meetings, and completion of required reporting.
• Coordinates tenant access support, including arranging access cards and activating key fobs at multiple properties.
• Represents the company in interactions with tenants, vendors, contractors, outside agencies, and business partners.
• Maintains ongoing communication with key clients and contacts to ensure timely follow-up, project completion, and resolution of outstanding items.
• Assists with rent collection activities, tenant reconciliations, invoice processing, and coordination with property accounting and accounts payable teams.
• Assists Property Managers and Facility Managers in responding to emergency situations and coordinating on-site communication with tenants, vendors, contractors, and emergency personnel as needed.
• Performs additional duties and responsibilities as assigned by management.

Experience & Qualifications

• Relevant experience supporting real estate or property management operations, including administrative and clerical responsibilities.
• Associate degree or equivalent combination of education, training, and related experience.
• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook; MRI experience preferred.
• Strong verbal and written communication skills with the ability to convey information clearly and professionally.
• Demonstrated organizational, multitasking, and problem-solving abilities in a fast-paced environment.
• Ability to build and maintain effective working relationships with tenants, vendors, contractors, and internal teams.
• Detail-oriented with the ability to manage multiple priorities and meet deadlines independently and collaboratively.

Compensation: $37.00 - $46.00 per hour (Approx. $77,000 - $96,000 per year) + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining pay, we’ll consider location, experience, and other job-related factors.

Benefits 

At BioMed Realty, we make sure you have the support and resources to leverage and develop your skills, secure your financial future, and take care of your health and well-being. BioMed Realty continually seeks to provide a workplace where everyone can be their authentic self. Through BioMed Realty’s competitive benefits offerings and various training and development opportunities, we have you covered with our Benefits Program which includes:

• Medical, Dental, and Vision Insurance
• Paid Time Off and Paid Family Leave Benefits
• 401(k) Retirement Savings Plan
• Tuition Reimbursement
• Flexible Spending Accounts
• Commuter Benefits
• Lifestyle Spending Account
• Pet Insurance
• ID Theft Insurance
• Legal Insurance
• Employee Assistance Program
• 100% Employer-Paid Life & AD&D Insurance, Short and Long Term Disability

Amenities  

• Onsite Gym
• Complimentary Snacks and Beverages Provided
• Commuter Transit Benefit

Notice to Recruiters and Third-Party Agencies 

The Talent Acquisition team manages the recruitment and employment process for BMR To protect the interests of all parties involved, BMR will only accept resumes from a recruiter once a fully-executed search agreement is in place. Agencies are hereby specifically directed not to contact BMR employees directly in an attempt to present candidates. BMR will consider any candidate for whom an Agency and/or Recruiter has submitted an unsolicited resume to have been referred, free of any charges or fees.

#LI-EW1

About the Role:

Strategic Partnerships support PitchBook's strategic priorities through establishing third party relationships and delivering revenue, exposure, improved market penetration, and/or content to PitchBook. The team works closely with PitchBook’s Segments & Solutions, Direct Data, Product, Data Operations, Commercial, Marketing, Research, RevOps, Legal, and Finance teams to execute on partnership opportunities to maximize the growth of the PitchBook business. 

Partnerships are designed to extend PitchBook’s reach, establish relationships to improve the workflows of our clients, enrich PitchBook’s original data and research with differentiated content, and identify strategic investment opportunities. The Senior Partnerships Manager is responsible for the lifecycle of partnership management including the day-to-day management of a portfolio of existing partnerships which may include key channel partners, proactive outreach to prospective partners, and evaluating inbound partnership opportunities. This role works closely with Strategic Partnerships leadership to contribute to strategic objectives as they relate to partnership opportunities and with stakeholders across all other departments to define market landscape, assess competitive position, and identify potential partners. This role requires someone with a proactive approach to relationship management, ability to weigh partner interests against PitchBook's strategy, and an expertise in building relationships externally and internally within a cross-functional team environment. 

Primary Job Responsibilities:

• Lead partner sourcing efforts by identifying and evaluating new data, research, and capability providers aligned with business needs 
• Manage ongoing relationships with key partners, ensuring service quality and contract compliance, and proactively identify new potential partnership expansion opportunities 
• Oversee contract negotiations, renewals, and amendments in collaboration with Legal and Finance 
• Monitor partner performance and usage metrics to inform renewal decisions and identify optimization opportunities
• Suggest partnership marketing programs to expand key partnership opportunities and collaborate with Marketing and GTM teams to support partner-related campaigns and communications 
• Maintain a robust pipeline of potential partners and track industry trends to inform partner strategy
• Coordinate quarterly payment cycles and budget tracking for partner contracts
• Provide input into partner-related budgeting and forecasting processes 
• Support the vision and values of the company through role modeling and encouraging desired behaviors 
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• Bachelor’s degree preferred 
• 7+ years of account management and/or business development experience
• 7+ years of experience working with financial services clients; experience with Investment Banking, Private Equity, Venture Capital, and Limited Partner clients a benefit  
• Domain expertise in at least one of PitchBook’s core capabilities (e.g. Funds & Benchmarking, Credit, Equity Research, etc.) 
• Prior experience with partnership/alliance licensing and go to market structures strongly preferred 
• Exceptional customer-facing skills and experience with key account relationships required
• Ability to gather and distill information from disparate sources to form strategic recommendations  
• Excellent verbal and written communication skills with a keen eye for detail
• Superior cross-team collaboration skills with a proven ability to coordinate with stakeholders across multiple teams and operate in a matrixed environment 
• Proficiency with the Microsoft Office suite (including Copilot) and the ability to pick up new systems and software easily  
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health            

• Comprehensive health benefits
• Additional medical wellness incentives 
• STD, LTD, AD&D, and life insurance

Emotional Health 

• Paid sabbatical program after four years
• Paid family and paternity leave 
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend 
• Robust training programs on industry and soft skills 
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare  
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program  
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program 
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. 

Compensation

• Annual base salary: $140,000-$170,000
• Target annual bonus percentage: 10%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-MS1

#LI-Onsite

About the Role:

Strategic Partnerships support PitchBook's strategic priorities through establishing third party relationships and delivering revenue, exposure, improved market penetration, and/or content to PitchBook. The team works closely with PitchBook’s Segments & Solutions, Direct Data, Product, Data Operations, Commercial, Marketing, Research, RevOps, Legal, and Finance teams to execute on partnership opportunities to maximize the growth of the PitchBook business. 

Partnerships are designed to extend PitchBook’s reach, establish relationships to improve the workflows of our clients, enrich PitchBook’s original data and research with differentiated content, and identify strategic investment opportunities. The Senior Partnerships Manager is responsible for the lifecycle of partnership management including the day-to-day management of a portfolio of existing partnerships which may include key channel partners, proactive outreach to prospective partners, and evaluating inbound partnership opportunities. This role works closely with Strategic Partnerships leadership to contribute to strategic objectives as they relate to partnership opportunities and with stakeholders across all other departments to define market landscape, assess competitive position, and identify potential partners. This role requires someone with a proactive approach to relationship management, ability to weigh partner interests against PitchBook's strategy, and an expertise in building relationships externally and internally within a cross-functional team environment. 

Primary Job Responsibilities:

• Lead partner sourcing efforts by identifying and evaluating new data, research, and capability providers aligned with business needs 
• Manage ongoing relationships with key partners, ensuring service quality and contract compliance, and proactively identify new potential partnership expansion opportunities 
• Oversee contract negotiations, renewals, and amendments in collaboration with Legal and Finance 
• Monitor partner performance and usage metrics to inform renewal decisions and identify optimization opportunities
• Suggest partnership marketing programs to expand key partnership opportunities and collaborate with Marketing and GTM teams to support partner-related campaigns and communications 
• Maintain a robust pipeline of potential partners and track industry trends to inform partner strategy
• Coordinate quarterly payment cycles and budget tracking for partner contracts
• Provide input into partner-related budgeting and forecasting processes 
• Support the vision and values of the company through role modeling and encouraging desired behaviors 
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• Bachelor’s degree preferred 
• 7+ years of account management and/or business development experience
• 7+ years of experience working with financial services clients; experience with Investment Banking, Private Equity, Venture Capital, and Limited Partner clients a benefit  
• Domain expertise in at least one of PitchBook’s core capabilities (e.g. Funds & Benchmarking, Credit, Equity Research, etc.) 
• Prior experience with partnership/alliance licensing and go to market structures strongly preferred 
• Exceptional customer-facing skills and experience with key account relationships required
• Ability to gather and distill information from disparate sources to form strategic recommendations  
• Excellent verbal and written communication skills with a keen eye for detail
• Superior cross-team collaboration skills with a proven ability to coordinate with stakeholders across multiple teams and operate in a matrixed environment 
• Proficiency with the Microsoft Office suite (including Copilot) and the ability to pick up new systems and software easily  
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health            

• Comprehensive health benefits
• Additional medical wellness incentives 
• STD, LTD, AD&D, and life insurance

Emotional Health 

• Paid sabbatical program after four years
• Paid family and paternity leave 
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend 
• Robust training programs on industry and soft skills 
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare  
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program  
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program 
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. 

Compensation

• Annual base salary: $140,000-$170,000
• Target annual bonus percentage: 10%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-MS1

#LI-Onsite

About the Role:

Strategic Partnerships support PitchBook's strategic priorities through establishing third party relationships and delivering revenue, exposure, improved market penetration, and/or content to PitchBook. The team works closely with PitchBook’s Segments & Solutions, Direct Data, Product, Data Operations, Commercial, Marketing, Research, RevOps, Legal, and Finance teams to execute on partnership opportunities to maximize the growth of the PitchBook business. 

Partnerships are designed to extend PitchBook’s reach, establish relationships to improve the workflows of our clients, enrich PitchBook’s original data and research with differentiated content, and identify strategic investment opportunities. The Senior Partnerships Manager is responsible for the lifecycle of partnership management including the day-to-day management of a portfolio of existing partnerships which may include key channel partners, proactive outreach to prospective partners, and evaluating inbound partnership opportunities. This role works closely with Strategic Partnerships leadership to contribute to strategic objectives as they relate to partnership opportunities and with stakeholders across all other departments to define market landscape, assess competitive position, and identify potential partners. This role requires someone with a proactive approach to relationship management, ability to weigh partner interests against PitchBook's strategy, and an expertise in building relationships externally and internally within a cross-functional team environment. 

Primary Job Responsibilities:

• Lead partner sourcing efforts by identifying and evaluating new data, research, and capability providers aligned with business needs 
• Manage ongoing relationships with key partners, ensuring service quality and contract compliance, and proactively identify new potential partnership expansion opportunities 
• Oversee contract negotiations, renewals, and amendments in collaboration with Legal and Finance 
• Monitor partner performance and usage metrics to inform renewal decisions and identify optimization opportunities
• Suggest partnership marketing programs to expand key partnership opportunities and collaborate with Marketing and GTM teams to support partner-related campaigns and communications 
• Maintain a robust pipeline of potential partners and track industry trends to inform partner strategy
• Coordinate quarterly payment cycles and budget tracking for partner contracts
• Provide input into partner-related budgeting and forecasting processes 
• Support the vision and values of the company through role modeling and encouraging desired behaviors 
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• Bachelor’s degree preferred 
• 7+ years of account management and/or business development experience
• 7+ years of experience working with financial services clients; experience with Investment Banking, Private Equity, Venture Capital, and Limited Partner clients a benefit  
• Domain expertise in at least one of PitchBook’s core capabilities (e.g. Funds & Benchmarking, Credit, Equity Research, etc.) 
• Prior experience with partnership/alliance licensing and go to market structures strongly preferred 
• Exceptional customer-facing skills and experience with key account relationships required
• Ability to gather and distill information from disparate sources to form strategic recommendations  
• Excellent verbal and written communication skills with a keen eye for detail
• Superior cross-team collaboration skills with a proven ability to coordinate with stakeholders across multiple teams and operate in a matrixed environment 
• Proficiency with the Microsoft Office suite (including Copilot) and the ability to pick up new systems and software easily  
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health            

• Comprehensive health benefits
• Additional medical wellness incentives 
• STD, LTD, AD&D, and life insurance

Emotional Health 

• Paid sabbatical program after four years
• Paid family and paternity leave 
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend 
• Robust training programs on industry and soft skills 
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare  
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program  
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program 
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. 

Compensation

• Annual base salary: $140,000-$170,000
• Target annual bonus percentage: 10%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-MS1

#LI-Onsite

About the Role:

Strategic Partnerships support PitchBook's strategic priorities through establishing third party relationships and delivering revenue, exposure, improved market penetration, and/or content to PitchBook. The team works closely with PitchBook’s Segments & Solutions, Direct Data, Product, Data Operations, Commercial, Marketing, Research, RevOps, Legal, and Finance teams to execute on partnership opportunities to maximize the growth of the PitchBook business. 

Partnerships are designed to extend PitchBook’s reach, establish relationships to improve the workflows of our clients, enrich PitchBook’s original data and research with differentiated content, and identify strategic investment opportunities. The Senior Partnerships Manager is responsible for the lifecycle of partnership management including the day-to-day management of a portfolio of existing partnerships which may include key channel partners, proactive outreach to prospective partners, and evaluating inbound partnership opportunities. This role works closely with Strategic Partnerships leadership to contribute to strategic objectives as they relate to partnership opportunities and with stakeholders across all other departments to define market landscape, assess competitive position, and identify potential partners. This role requires someone with a proactive approach to relationship management, ability to weigh partner interests against PitchBook's strategy, and an expertise in building relationships externally and internally within a cross-functional team environment. 

Primary Job Responsibilities:

• Lead partner sourcing efforts by identifying and evaluating new data, research, and capability providers aligned with business needs 
• Manage ongoing relationships with key partners, ensuring service quality and contract compliance, and proactively identify new potential partnership expansion opportunities 
• Oversee contract negotiations, renewals, and amendments in collaboration with Legal and Finance 
• Monitor partner performance and usage metrics to inform renewal decisions and identify optimization opportunities
• Suggest partnership marketing programs to expand key partnership opportunities and collaborate with Marketing and GTM teams to support partner-related campaigns and communications 
• Maintain a robust pipeline of potential partners and track industry trends to inform partner strategy
• Coordinate quarterly payment cycles and budget tracking for partner contracts
• Provide input into partner-related budgeting and forecasting processes 
• Support the vision and values of the company through role modeling and encouraging desired behaviors 
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• Bachelor’s degree preferred 
• 7+ years of account management and/or business development experience
• 7+ years of experience working with financial services clients; experience with Investment Banking, Private Equity, Venture Capital, and Limited Partner clients a benefit  
• Domain expertise in at least one of PitchBook’s core capabilities (e.g. Funds & Benchmarking, Credit, Equity Research, etc.) 
• Prior experience with partnership/alliance licensing and go to market structures strongly preferred 
• Exceptional customer-facing skills and experience with key account relationships required
• Ability to gather and distill information from disparate sources to form strategic recommendations  
• Excellent verbal and written communication skills with a keen eye for detail
• Superior cross-team collaboration skills with a proven ability to coordinate with stakeholders across multiple teams and operate in a matrixed environment 
• Proficiency with the Microsoft Office suite (including Copilot) and the ability to pick up new systems and software easily  
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health            

• Comprehensive health benefits
• Additional medical wellness incentives 
• STD, LTD, AD&D, and life insurance

Emotional Health 

• Paid sabbatical program after four years
• Paid family and paternity leave 
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend 
• Robust training programs on industry and soft skills 
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare  
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program  
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program 
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. 

Compensation

• Annual base salary: $140,000-$170,000
• Target annual bonus percentage: 10%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-MS1

#LI-Onsite

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.

What you’ll do

Strategically support Stripe’s largest and most complex users.

Responsibilities

• Provide a gold standard experience to your assigned accounts’ key stakeholders
  
• Work with the wider Operations team to provide current state, resources and knowledge to enable gold standard experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development
  
• Foster long term user relationships that grow loyalty to Stripe and Stripe products
  
• Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion
  
• Work closely with Account Management and other user facing teams as part of a larger effort to support users on Stripe
  
• Lead user facing meetings both in person and through video chat
  
• Collaborate on the continued design of this support offering
  
• Create user-facing content for long term solutions

Who you are

We are looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years experience in enterprise level client-facing work
  
• Strong product sense and energized by the challenge of solving difficult user related problems
  
• Strong written and verbal communication skills
  
• Ability to lead complex integration conversations in a highly consultative and proactive manner
  
• Familiarity with APIs and ability to explain API concepts to Stripe’s largest and most technical customers
  
• Familiarity with SQL and comfort building basic queries and modifying more complex ones
  
• Strong technical troubleshooting skills and experience interfacing with technical teams
  
• Adept client relationship management skills
  
• Ability to engage in business-level and technical conversations at multiple levels of the organization

Preferred qualifications

• Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes
• Experience practicing in small to medium scale project management
  
• Strong organizational skills and self-starting mindset
• Experience with tools like Postman, xCode, Python, Webhooks, and ETL 
• Experience in the payments industry

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

What you’ll do

In this role, you will be at the forefront of a rapidly evolving space, helping to define and execute Stripe's strategy for enabling AI agents to thrive online. You will play a critical role in engaging early adopters, understanding key use cases, and driving the Stripe narrative on Agentic Commerce.

Responsibilities

• Engage with early adopters among AI companies, marketplaces, and developers to understand their needs and challenges in leveraging financial services within agentic workflows. This includes companies focused on personal shopping agents and those building AI-powered applications.
• Develop a deep understanding of agentic commerce use profiles, including traditional companies exploring AI, marketplaces with monetization needs, personal shopping agents requiring spend/hold/receive functionalities, and developers seeking Stripe integration.
• Articulate Stripe’s narrative on agentic commerce and its value proposition to various audiences, demonstrating how Stripe is solving key problems such as automating financial services, monetizing AI agent usage, enabling secure spending by AI agents, and simplifying integration.
• Develop and recommend solutions in partnership with core Account Executives, Solutions Architects, Product, and Product Marketing tailoring Stripe's offerings to specific agentic commerce use cases.
• Contribute to the development and execution of the go-to-market strategy for Agentic Commerce.
• Help develop AI-specific sales plays and identify key use cases to drive adoption.
• Establish and grow partnerships with foundational AI model companies and innovative, fast-moving startups building out agentic capabilities.
• Gather and share user feedback and industry trends to inform Stripe's product strategy and roadmap for Agentic Commerce.
• Collaborate closely with Product Marketing to create educational content and enablement materials for internal teams and potential users.
• Evangelize Stripe's Agentic Commerce position in relevant forums such as EBCs, Sessions, Tours, and contribute to establishing Stripe as a leader in this space.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of experience in business development, sales, or partnerships within the technology or financial services industry.
• Strong understanding of the AI landscape, including LLMs, AI Agents, and their applications.
• Familiarity with payments processing, financial services APIs, and usage-based billing models.
• Proven ability to identify and develop new business opportunities and build strong customer relationships.
• Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Experience working cross-functionally with product, marketing, and sales teams.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex,  including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys. The ideal candidate is an engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.

Where you’ll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
• Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
• Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.
• Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.
• Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
• Drive continuous improvement in engineering processes, technical architecture, and product quality.
• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Strong technical background and understanding of software development principles.
• Expertise leading full-stack engineering teams delivering end-to-end product experiences.
• Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.
• Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
• Track record building AI-powered product experiences, including LLM-driven automation and personalization.

Bonus points

• Experience with data platforms such as Snowflake, Hex, or similar.
• Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.
• You have started your own technology venture or were an early technical founder/employee. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex,  including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys. The ideal candidate is an engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.

Where you’ll work

This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
• Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
• Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.
• Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.
• Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
• Drive continuous improvement in engineering processes, technical architecture, and product quality.
• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Strong technical background and understanding of software development principles.
• Expertise leading full-stack engineering teams delivering end-to-end product experiences.
• Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.
• Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
• Track record building AI-powered product experiences, including LLM-driven automation and personalization.

Bonus points

• Experience with data platforms such as Snowflake, Hex, or similar.
• Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.
• You have started your own technology venture or were an early technical founder/employee. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex,  including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys. The ideal candidate is an engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.

Where you’ll work

This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
• Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
• Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.
• Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.
• Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
• Drive continuous improvement in engineering processes, technical architecture, and product quality.
• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Strong technical background and understanding of software development principles.
• Expertise leading full-stack engineering teams delivering end-to-end product experiences.
• Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.
• Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
• Track record building AI-powered product experiences, including LLM-driven automation and personalization.

Bonus points

• Experience with data platforms such as Snowflake, Hex, or similar.
• Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.
• You have started your own technology venture or were an early technical founder/employee. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex,  including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys. The ideal candidate is an engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
• Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
• Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.
• Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.
• Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
• Drive continuous improvement in engineering processes, technical architecture, and product quality.
• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Strong technical background and understanding of software development principles.
• Expertise leading full-stack engineering teams delivering end-to-end product experiences.
• Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.
• Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
• Track record building AI-powered product experiences, including LLM-driven automation and personalization.

Bonus points

• Experience with data platforms such as Snowflake, Hex, or similar.
• Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.
• You have started your own technology venture or were an early technical founder/employee. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 CAD - $300,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Your Impact

As a Manager, Solutions Architects, you’ll lead a team focused on delivering technical excellence in solution architecture across Axon’s Real-Time Operations (RTO) offerings. Partnering closely with the Sr. Manager and cross-functional teams, you'll implement and scale high-quality solution design processes while providing strategic support for mission-critical, customer-facing engagements.

You will spend approximately 80% of your time leading the team and managing project delivery across your group, and 20% supporting complex or unique client engagements with technical depth, particularly in emerging or highly integrated deployments. 

Location: Remote. 30% travel required. 
Must be within commutable distance to one of our Hub locations listed below
(Scottsdale AZ, Seattle Washington, Boston MA, Denver CO, Atlanta GA)
Reports to: Sr. Manager, Solutions Architects
Direct Reports: 8-10 Solutions Architects

What You’ll Do

• Lead and develop a team of Solutions Architects focused on law enforcement, campus, and corrections customers.
• Provide technical and project guidance to team members and ensure consistent quality and productivity in solution delivery.
• Coach and mentor team members, fostering a culture of innovation, learning, and accountability.
• Analyze and review IT system architectures to scope and recommend technical solutions.
• Partner with customers and internal stakeholders (sales, account management, product, engineering) to ensure successful project implementation and integration.
• Participate in hiring and onboarding of new Solutions Architects.
• Ensure timely and effective project execution aligned with Axon’s solution architecture standards.
• Maintain responsibility for team performance, resource allocation, and stakeholder satisfaction.
• Champion continuous process improvement in architecture, customer delivery, and team operations.

What You Bring

• Bachelor’s degree or equivalent experience.
• 4–6 years of experience in solution architecture or related technical leadership roles.
• 1–3 years of direct supervisory or team leadership experience.
• Expertise in solution architecture frameworks, cloud technologies, and systems integration.
• Effective communication skills across technical and non-technical audiences, including clients.
• Experience in project management and business process analysis.
• Basic understanding of integration coding methodologies.
• Experience in the public safety sector preferred (e.g., RMS/CAD implementations).
• Must pass a Criminal Justice Information Services (CJIS) background check and maintain CJIS clearance

Benefits That Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work

Persons in these roles are expected to work from our offices in Seattle. On-site requirements vary based on position and team. If you have questions about on-site work arrangements for this role, please ask your recruiter.

Our base salary range is $175,000 - $225,000, and in addition we have generous bonus plans to provide a competitive compensation package. 

Who You Are:

You are an agile and critical thinker who is energized by creative problem solving and building things. You thrive in ambiguity and working in dynamic environments. You enjoy learning and navigating novel and complex legal issues at the forefront of AI research and development. You are able to listen to a team’s business needs, identify priorities, and reconcile gaps between legal and technical requirements. You build relationships across the organization to maximize business results. You are able to juggle competing demands from many interested and energetic stakeholders.  You love  an aggressive deadline and relish an unexpected twist.

Please submit your application by April 30, 2026 to be considered for this role. We will start the application review process in early May 2026, followed by interviews. 

Who We Are: 

We are an existing legal team of three lawyers and one contracts and procurement manager. We are collegial and collaborative. We like to make up fun project names for our strategic initiatives. We work in a hybrid setting that includes a beautiful new office on Lake Union. We like in-person whiteboard sessions. We all work with a large amount of autonomy. As a team, we are slightly more pro-dog than pro-cat. We are passionate about Ai2’s mission.

Your Next Challenge:

This is a rare and unique opportunity to be fully immersed in truly open and cutting-edge AI research. The essential functions include, but are not limited to the following:

• Support all stages of development for open AI artifacts and technologies, including data curation, model training, release planning, and post-release management.
• Provide direct AI counseling for applications, research demos, scientific agents, and environmental and conservation tools, including diligence, data governance, and bridging legal and technical requirements.
• Review and prepare data licenses, open source licenses, and related documentation.
• Create and improve frameworks for responsible AI development and processes to streamline AI releases.
• Create AI development guides, playbooks, and templates for releasing AI resources and artifacts.
• Exercise sound judgment and provide strategic and practical legal guidance that balances business priorities, nonprofit mission, compliance, and evolving AI policies and regulation.
• Provide support and due diligence across Ai2’s charitable, scientific, and educational activities and ensure that they are conducted within appropriate legal and regulatory frameworks.
• Collaborate and coach others across the organization on areas of expertise to drive success and impact.

What You’ll Need:

Education/Certifications:

• Minimum Degree required: JD
• Licensed to practice law in Washington State

Required:

• 6+ years of technology transactions experience in a law firm or equivalent corporate environment.
• Experience with copyright and IP licensing.
• Experience with data governance and privacy laws like GDPR, CCPA, and/or HIPAA, and other international regulations like EU AI Act.
• Excellent presentation and facilitation skills: polished, concise, catered messages to different audiences.
• Self-starter: Does not need daily directions or close supervision to make decisions.
• Start-up mentality: adaptable, can pivot quickly.
• Skilled in working with ambiguity: comfortable identifying and solving for novel risks.
• Ability to adjust rapidly to new strategies and approaches for building support in a fast-moving environment.
• Ability to work on complex issues where problems are not clearly defined and where fundamental principles do not fully apply.
• Sufficient technical experience to communicate effectively with research and engineering experts.

Preferred:

• Prior experience in AI  or product counseling . 
• Experience and/or interest in project management to establish or improve processes and streamline legal team efforts with existing workflows in the company.

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• Must be able to remain in a stationary position for long periods of time. 
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. 
• The ability to observe details at close range.
• Can work under deadlines.

A Little More About Ai2:

Ai2 is a Seattle based non-profit AI research institute founded in 2014 by the late Paul Allen. Our mission is building breakthrough AI to solve the world’s biggest problems. We develop foundational AI research and innovation to deliver real-world impact through large-scale open models, data, robotics, conservation, and beyond.

In addition to Ai2’s core mission, we also aim to contribute to humanity through our treatment of each member of the Ai2 Team. Some highlights are:

• We are a learning organization – because everything Ai2 does is ground-breaking, we are learning every day. Similarly, through weekly Ai2 Academy lectures, a wide variety of world-class AI experts as guest speakers, and our commitment to your personal on-going education, Ai2 is a place where you will have opportunities to continue learning alongside your coworkers. 
• We value diversity - We seek to hire, support, and promote people from all genders, ethnicities, and all levels of experience regardless of age. We particularly encourage applications from women, non-binary individuals, people of color, members of the LGBTQA+ community, and people with disabilities of any kind. 
• We value inclusion - We understand the value that people's individual experiences and perspectives can bring to an organization, and we are building a culture in which all voices are heard, respected and considered.
• We emphasize a healthy work/life balance – we believe our team members are happiest and most productive when their work/life balance is optimized. While we value powerful research results which drive our mission forward, we also value dinner with family, weekend time, and vacation time. We offer generous paid vacation and sick leave as well as family leave.
• We are collaborative and transparent – we consider ourselves a team, all moving with a common purpose. We are quick to cheer our successes, and even quicker to share and jointly problem solve our failures.
• We are in Seattle – and our office is on the water! We have mountains, we have lakes, we have four seasons, we bike to work, we have a vibrant theater scene, and we have so much else. We even have kayaks for you to paddle right outside our front door. We welcome interest from applicants from outside of the United States.
• We are friendly– chances are you will like every one of the 200+ (and growing) people who work here. We do. 

Ai2 is proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. You may view the related Know Your Rights compliance poster and the Pay Transparency Nondiscrimination Provision by clicking on their corresponding links. 

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

We are committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at recruiting@allenai.org.

Benefits: 

• Team members and their families are covered by medical, dental, vision, and an employee assistance program.
• Team members are able to enroll in our health savings account plan, our healthcare reimbursement arrangement plan, and our health care and dependent care flexible spending account plans.
• Team members are able to enroll in our company’s 401k plan.
• Team members will receive $125 per month to assist with commuting or internet expenses and will also receive $200 per month for fitness and wellbeing expenses.
• Team members will also receive up to ten sick days per year, up to seven personal days per year, up to 20 vacation days per year and twelve paid holidays throughout the calendar year.
• Team members will be able to receive annual bonuses and can participate in the long-term incentive plan.

Note: This job description in no way states or implies that these are the only duties to be performed by the team members(s) of this position. Team members will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the team member(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.

As a Delivery Manager, you will be responsible for overseeing all new vehicle deliveries, lease-returns, and trade-ins from your facility as well as onsite inventory. You will lead a team of Delivery Associates and Vehicle Operations Specialists ensuring seamless transactions and exceptional service from start to finish. This role is responsible for ensuring state and local compliance, implementation of internal business practices, and accurate completeness of every customer transaction. This is a critical role to ensure customer expectations and timelines are met in order to execute on successful customer delivery operations.   

Team Management and Development:  

• Lead field Delivery team, ensuring seamless transactions and exceptional customer service. 
• Ensure smooth transitions across all stages of the delivery process—financial clearance, documentation handling, and delivery ceremonies—in collaboration with Field Sales, Lucid Financial Services and logistics partners.   
• Ensure highest level of accuracy of every transaction before handing over vehicle.  
• Lead the professional growth of the Delivery team through one-on-one coaching, training, group discussions, role-playing exercises, and other effective coaching methods to achieve superior customer satisfaction. 

Trade-In & Inventory Management: 

• Handle customer trade-ins, titling paperwork, and transferring of non-Lucid trade in vehicles through a 3rd party  
• Managing the intake of trade in vehicle and leveraging sound judgement in confirming the condition of trade-in  
• Partner with Remarketing team and handle Pre-Delivery Inspections on Lucid trade in and upgrades 
• Manage and oversight of the flow and forecasting of Lucid vehicles and requesting of additional inventory 
• Manage quality and condition of vehicle inventory and readiness 

Problem-Solving & Decision-Making:  

• Identify and remove technical, operational, and organizational barriers. Propose solutions using a business-oriented mindset and confidently utilize Salesforce reporting and analytics. 
• Handle and manage any customer escalations that may arise at the time of delivery  

Operational Planning:  

• Manage customer delivery pipeline, ensuring prompt pairing of customers with Delivery Associates 
• Excel in operations and planning sharing performance insights with the team and implementing corrective actions for deviations. 
• Support vehicle deliveries when Delivery Associates if capacity issue arise  
• Assist with daily operations as needed  

Brand Standards:  

• Ensure consistent execution of Lucid’s marketing and visual presentation  
• Responsible for how the customer will experience and interpret the Lucid brand through the delivery experience  
• Ensure every touch point of the delivery process is frictionless and seamless 

Customer Relationship Management:   

• Adapt problem-solving techniques to accommodate diverse customer needs and build strong collaborations with Lucid Financial Services and other internal and external stakeholders. 

Qualifications: 

• 4- 8 years of experience in a leadership role within the automotive, transportation or logistics industry. 
• Bachelor’s degree or equivalent work experience in business, sales, or a related field preferred. High school degree or GED required. 
• Proven ability to lead a team of sales and/or process-focused professionals in achieving targets.  
• Strong problem-solving abilities. Can identify technical, operational, and organizational roadblocks and provide solutions.  
• Business owner mindset with the ability to analyze reports and use our CRM program, Salesforce, with confidence.  
• Experience making data driven decisions and holding team accountable to KPI’s 
• Adept at nurturing, developing, and leading exceptional customer-oriented teams. 
• Strong cross functional collaborative skills, specifically with sales and service teams. 
• Demonstrated experience in fostering an inclusive and collaborative team environment. 
• Willingness to work weekends and extended retail hours, particularly at month or quarter ends. 
• Current Driver's license and ability to obtain a DMV Salesperson License where required. 
• Skilled in Microsoft Office and Salesforce 
• Capable of physical tasks such as twisting, bending, squatting, reaching, and standing for extended periods, with or without reasonable accommodations. 

Behavioral Health Community Guide

Location: Seattle, WA metro area

FLSA Status: Exempt

Job Status: Full Time

Work Model: Hybrid

Work Schedule: Monday–Friday with occasional evenings and/or weekends

Vehicle Required: Yes

Amount of Travel Required: 25-50% within a 30 mi community service area

Reports To: Care Team Manager

Salary Range: $55,000 - $62,000 annually 

 At Reema Health, we believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life’s challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community’s resources — can ease those burdens and effectively connect members to health care. Reema believes that using technology to support human connection and engagement can be a lifeline for those most struggling to navigate life’s challenges. Our mission-driven and member-focused company is seeking an experienced and self-motivated Community Guide who has worked with individuals living with serious mental illness and substance use disorder, and understands the unique needs of this community. In this role, the Community Guide will be working with the multidisciplinary care team to plan and coordinate services for members.

This energetic and adaptable Community Guide is an integral part of Reema, a start-up working to transform how behavioral health care and social care work together. The Community Guide works to build genuine, positive relationships with a diverse range of members and seeks to improve the member’s health and wellbeing. Their work is completed daily through an integrated technology platform to call and text members, schedule community visits and clinical appointments, as well as document all interactions and communicate with the clinical team. The Community Guide will be responsible for the full lifecycle of their caseload, including initial outreach to engage members in services, ongoing work with members to achieve their wellbeing goals through connection to health care and community resources, and completion of the care plan. The Community Guide will work as part of an integrated model of healthcare where they partner directly with clinical therapists and prescribers to provide holistic support for members. A primary strength of the Community Guide should be excellent verbal and written communication, building strong meaningful relationships, problem solving, and a comfortability in navigating the ambiguous nature of a constantly growing and evolving startup.

This position requires significant time in the field, directly interacting with members. This role is most suitable for someone who is confident in interacting directly with many people, many of whom have experienced trauma and face barriers because of their mental, physical and chemical health.

Outreach and engagement into care:

• Engage and work alongside clients from diverse ethnic backgrounds, focusing on those with: severe and persistent mental illness, substance use disorders and complex medical conditions.
• Reach out to members and share about Reema Health to enroll them in our care model.

Provide high quality and meaningful support to members to achieve improved health and wellbeing outcomes:

• Through cold outreach create and manage a caseload of 60 - 100 members and provide coverage for other Community Guides during periods of absence or increased workload.
• Assess member needs and support systems, including social determinants of health, to help create a patient-centered care plan.
• Assess member behavior and mental health needs and actively participate in guiding them through the process of enrolling in behavioral and mental health services. 
• Establish trusting relationships with members, reliably provide meaningful and quality support, and follow-through in a timely and appropriate manner to achieve their wellbeing goals.
• Collaborate with our clinicians by helping patients connect to care, joining clinical visits as appropriate, following up on social needs.
• Coordinate referrals and support appointment scheduling and attendance with behavioral health, primary care, and other provide types for members.
• Understand overall goals for the month. Independently organize and prioritize workload with effective time and task management skills to achieve monthly goals and outcomes.
• Actively listen, empathize, and appreciate the vulnerability of members willing to share their challenges. Community Guides will maintain professional boundaries and confidentiality, seeking consultation and support with complex member situations from the multidisciplinary team.
• Visit members in person as appropriate. This may be in the member’s home, community, the hospital or other treatment setting to build trust and maintain connection with Reema’s clinical services.
• Utilize text, phone, email and face-to-face interactions appropriately to match your communication approach with each members’ preference and situation.
• Effectively identify and connect members to community and health resources to support member needs. This may include transporting members and accompanying them to access other services.  Establish relationships with resources to support Reema’s members as needed.
• Prepare members for services ending by keeping self-sufficiency and independence top of mind.

Complete accurate and thorough documentation and record keeping in a timely manner:

• Utilize the Reema App to thoroughly document all work with members in a timely fashion, including keeping a care plan updated. 
• Understand and comply with confidentiality of protected health information and HIPAA.
• Support member records to be thorough and accurate in both Reema’s technology and our EHR.

Provide positive representation of Reema:

• Work independently and collaboratively in a fast-paced startup environment. See frequent change as an opportunity rather than a barrier. 
• Serve diverse members in your community with dignity and respect, as well as build relationships with community resources and customers. 
• Partner with Reemates across the multidisciplinary team and the company to offer your perspective and learn from others.

Job responsibilities to grow and change as business necessitates.

Education, Experience and Skills:

• Bachelor’s degree in Social Work, Human Services, Psychology, Health Sciences or other related fields. Years of related experience and subsequent expertise can be substituted for years of completed education towards a bachelor's degree
• 3 or more years of direct experience with population or community to be served and knowledge of community
• Driven to work with individuals who have significant mental and chemical health needs and believe that recovery is possible
• Demonstrated experience with crisis planning, case management, boundaries and personal safety in community work
• Proficiencies in critical thinking, time management, strategizing, and multitasking
• Strong propensity towards building and maintaining relationships through initiating conversations and creating connections
• Ability to develop, adapt, and execute outreach and care plans
• Demonstrated proficiency working with technology, including basic knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred

Qualifications & Position Requirements:

• 18 years of age or older
• Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record
• Offers are contingent upon passing a pre-employment drug screening and background check
• Comply with federal, state and local regulations regarding patient confidentiality HIPAA
• Use technology-based tools and systems daily
• Lift and carry up to 25 pounds occasionally

Benefits: 

• Competitive Salary 
• Medical, Dental, and Vision Insurance
• HSA and FSA Options
• 401(k) Retirement Savings Plan
• Employee Assistance Program
• Flexible Schedules and Remote Work
• Technology Stipend
• Mileage Reimbursement
• Accrued Paid Time Off
• Paid Family and Medical Leave

As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws. 

Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Notice to all potential candidates

Reema Health has been made aware of fraudulent activities targeting job seekers. 

To ensure your safety and protect yourself from potential scams, we urge you to exercise caution and verify the authenticity of anyone claiming to represent Reema Health. 

We value your privacy and security. Genuine communications from us will always come from official email domains. We assure you that we will never request bank account, credit card, or social security information during the application or interview processes. We would also never conduct an interview or extend a job offer over chat or text.

We appreciate your understanding and interest in a career with Reema Health.

The Role:

SoFi is launching a brand-new commercial banking product — and we need a Senior Engineering Manager to build and lead it.

Commercial Banking is SoFi's entry into institutional commercial banking. We're building the infrastructure that lets large institutional clients in crypto, fintech, and enterprise finance manage their money at SoFi — real-time payments, multi-account treasury management, and a closed-loop settlement network that operates 24/7/365. The product you build will handle real institutional money from day one. The network you help create — SEN (SoFi Exchange Network) — could become the default settlement rail for the industry.

This is a rare chance to build a new business line for a publicly traded bank, backed by SoFi's banking charter, existing payment infrastructure, and a company that moves fast. You'll shape the technical foundation, hire the team, and ship the product.

What You'll Do:

Build It

• Lead the architecture and delivery of SoFi's commercial banking product — API Gateway, payment orchestration, client onboarding, and the services that power the client-facing experience.
• Own the end-to-end client onboarding orchestrator: a stateful workflow engine that provisions entities, bank accounts, entitlements, payment rails, limits, and pricing — across sandbox and production environments.
• Drive the design and implementation of the SoFi Exchange Network (SEN) — a real-time, 24/7/365 closed-loop payment network enabling instant settlement between SoFi commercial clients.
• Build enterprise-grade identity, RBAC, and maker/checker approval systems that support complex organizational structures (CFOs, treasury managers, analysts, auditors — each with scoped account access, per-rail permissions, and configurable payment limits).
• Deliver a production-quality sandbox environment that allows institutional clients to integrate and test against realistic simulations of every payment rail.

Lead the Team

• Recruit, mentor, and grow a high-performing engineering team.
• Set technical direction and engineering standards — code quality, system design, observability, incident response.
• Drive execution with well-defined sprints, clear deliverables, and tight feedback loops.
• Create a culture of ownership where engineers think beyond their pull requests — understanding the business impact of every payment that flows through the system.

Drive Cross-Functional Delivery

• Partner directly with Product, Design, Compliance (AML/KYB), Risk, Treasury, and Bank Operations to deliver a product that meets both client needs and regulatory requirements.
• Coordinate across engineering teams at SoFi to integrate Commercial Banking into SoFi's broader banking infrastructure — identity, entitlements, accounts, payments, and core banking systems.
• Influence and shape the end-to-end client experience, working closely with partners across the product and design organizations.
• Own the technical relationship with early clients during onboarding, sandbox integration, and production go-live. You'll be in the room when the first wire clears.
• Define and execute the go-live readiness process: functional validation, security review, ops runbook, monitoring, and formal sign-off across Engineering, Operations, and the client.

Scale It

• Design systems that scale from early clients at launch to hundreds — with the onboarding orchestrator, payment processing, and operational tooling to support that growth.
• Establish the operational workflows that SoFi Ops will use to manage Commercial Banking clients at scale (account views, payment rail dashboards, error resolution, compliance and regulatory workflows).
• Build the billing and revenue infrastructure, including monthly reporting and reconciliation.

What You'll Need:

• 10+ years of software engineering experience, with at least 4 years in engineering management leading teams of software engineers.
• Strong distributed systems skills — you can design services, define API contracts, and reason about consistency, idempotency, and failure modes in complex workflows.
• Strong technical expertise — you can evaluate architecture proposals, engage in design reviews, and hold the team to a high engineering bar. Familiarity with JVM-based stacks (Kotlin or Java, Spring Boot) and modern infrastructure (Kubernetes, AWS/GCP, CI/CD) is a plus.
• Track record of zero-to-one product delivery — you've shipped a new product from concept to production with real users.
• Experience with enterprise identity and access management — RBAC, OAuth2, multi-tenant authorization, and approval workflows.
• Strong cross-functional leadership — you can drive alignment across Product, Design, Compliance, Risk, and Operations without needing a VP to clear the path.
• Excellent communication skills — you'll present to executives, write technical design documents, and explain system tradeoffs to non-technical stakeholders.

Nice to Have:

• Experience building financial systems — payments, ledger, treasury, banking, or fintech where correctness, auditability, and reliability are non-negotiable.
• Experience building real-time payment systems (FedWire, FedNow, RTP, ACH origination) or settlement networks.
• Background in commercial or institutional banking (treasury management, FBO/omnibus accounts, correspondent banking).
• Experience with crypto-adjacent financial infrastructure — custodian banking, exchange settlement, stablecoin operations.
• Familiarity with AML/KYB compliance workflows, sanctions screening (OFAC), and transaction monitoring in a regulated banking environment.
• Experience building developer-facing products — API gateways, developer portals, sandbox environments, webhook infrastructure.

Prior work with workflow orchestration engines (Temporal, Cadence, Step Functions) for long-running stateful processes.

ABOUT THE JOB

Air Defense is a high-octane, rapidly scaling business line that develops, integrates, and fields an expanding mix of mature and novel capabilities to detect and defeat UAS threats. As our business line continues to scale, our newest emerging initiatives require focused direction and ownership to rapidly mature in support of Air Defense’s operational, technical, and financial objectives.

In this role, you will:

Orchestrate the Deployment of Anduril Products.
Lead the planning and deployment of Anduril’s flagship hardware and software products in support of customer missions. Through collaboration with our engineering, logistics, and technical operations teams, Mission Operators are in charge of deploying our products to the field, training end users, and ensuring the high performance of our products. We are obsessed about engagement and keeping our finger on the pulse of how customers interact with our products. This helps us improve the user experience and evolve their operational tactics and techniques. And if something isn’t quite right, we work with product teams to quickly address the issue on behalf of our customer.

Drive Internal and External Relationship Management
Build trust with customers, industry partners, users, and Anduril teammates through effective communication, positive attitude, and follow-through. With careful listening and observation, you internalize your counterpart’s priorities and requirements. With empathy and responsiveness, you quickly build rapport, trust, and confidence in our capability. You develop relationships across the organization and communicate honestly and directly. You are committed to giving and receiving feedback well. Your partners always know what you expect from them, and know exactly what to expect from you.

Shape our Products to Meet Mission Needs.
Work side-by-side with our customers to understand their specific mission challenges and represent the customer as you work with Anduril engineers to shape products that solve critical national and international security challenges. Anduril engineers rely on Mission Operators to understand the lay of the land and bring a perspective that informs the product development process.

Collaborate across nearly every Anduril team.
Successfully deploying our complex hardware and software products requires collaborating with nearly every internal Anduril team - business development, engineering, product, logistics, finance, legal, contracting, technical operations, and many more. You’ll be responsible for ensuring each party is engaged and informed, and will therefore become well-versed in what it takes to really bring the best of Anduril to our customers.

We move fast at Anduril and give tremendous freedom and autonomy to our new hires to assume responsibility and exercise prudent interdisciplinary judgement; when you join our team, you’re signing up to immediately make an impact in our organization.

WHAT WE’RE LOOKING FOR

Mission First Mindset.
We put the needs of the mission and our customers first and understand that the US and its allies have no preordained right to victory in any future conflict. We actively seek out opportunities to better understand our customers’ mission needs, with a goal to build the best possible products for the warfighter and radically evolve our national and international defense capabilities. We push ourselves and the limits of our capabilities in the pursuit of this goal.

Ownership Mentality.
We’re looking for owners; those who have a natural bias to assume responsibility, a healthy dose of skepticism, and contribute to a culture of performance. We empower our Mission Operators to quickly assume high levels of responsibility and entrust them to actively own their account and shape its success. Our Mission Operators are just as comfortable helping to shape a proposal or pitch a new customer as they are working with engineers on new features or deploying products in the field.

Technical Aptitude and Intellectual Curiosity.
We are first and foremost a technology company, working at the leading edge of capabilities like machine learning, autonomy, distributed networking, and multi-modal sensor fusion. Do you have a natural desire to see beyond simple cause and effect relationships to really understand how complex systems operate? Do you actively seek out opportunities to educate yourself? These capabilities form the foundation of our product offerings, so we are looking for those who are comfortable communicating technical concepts and can articulate them in the context of the customer’s mission.

Structured Thinker and Problem Solver.
Leading technical deployments requires clear communication and well thought-out plans. We are looking for assertive communicators who bring a thoughtful perspective and honest dialogue. A solution-driven approach, the ability to distill complexity into its essential, digestible components, and the ability to supervise execution are critical to ensure mission success.

High Value Team Member.
Do you enjoy working as part of a team? At Anduril, the path to success weaves through the organization - account teams, engineering, logistics, technical operations, and more. It requires humility, an eagerness to learn, and empathy toward your fellow team member. We assume best intentions and empathize with customers just as we do with our colleagues. Can you develop rapport at both the user and executive levels? Do you enjoy sharing successes? We are a low ego group that promotes teamwork and collaboration to bring about success.

REQUIRED QUALIFICATIONS

• Advanced degree or 3-5+ years experience in a technical field, preferably in the defense, national security, or aerospace domain
• Highly organized creative problem-solver with proven project management skills
• Proven experience leading tech-enabled teams of peers while building a culture of influence through relationships
• Experience translating and decomposing highly technical concepts into operational requirements and performance specifications
• Must be able to obtain a Secret Clearance.
• Must be able to travel up to 50% of the time

PREFERRED QUALIFICATIONS

• Experience with C2 Hardware and Software, Networking, CUAS, and/or Air and Missile Defense
• Familiarity with doctrinal, functional, and technical command and control concepts, processes, and principles
• Prior military or government acquisition and/or government contracting experience
• Able to obtain and hold a U.S. security clearance to TS/SCI

About the Role

The Senior Advertising Manager’s primary responsibility is to work client-facing, with a specific book of commerce clients to create, manage, optimize, report on, and present full funnel marketing campaigns. In this role, you will work directly with a variety of large Brands across multiple global Amazon markets and different product categories. You will also play a major role in crafting budget strategies, driving sales and enhancing brand awareness on Amazon, Walmart and other commerce platforms.

Responsibilities:

• Own Amazon search and display (DSP/OTT) performance advertising for an assigned set of clients
• Create, implement, manage, and report on advertising strategies that align with client goals
• Collaborate with internal and external stakeholders to maximize performance for the client’s business
• Proactively research industry trends and best practices and communicate internally to knowledge share
• Engage frequently and professionally with clients via email/slack, phone, and in-person video meetings
• Strategic thinking, detail oriented execution, and insightful data analysis to identify areas of opportunity and deliver sales-driving initiatives
• Utilize Amazon Attribution and Amazon Marketing Cloud to gain additional insights to increase performance
• Mentor more junior Advertising Managers

About You

The essentials:

• Amazon Performance Advertising experience with knowledge of developing strategic full funnel strategies to grow brands
• 4+ years’ experience with Amazon digital advertising; with an emphasis on paid search and display advertising
• Strong large-client facing experience
• Amazon advertising accreditation at the date of hire or commitment for accreditation within 30 days of hire
• Experience with Amazon SaaS Advertising Technologies
• Advanced understanding of PowerPoint, Excel, and Word or Google Slides, Docs and Sheets
• Excellent attention to detail and accomplished verbal and written communication skills
• Analytical and strategic capabilities
• Multitasking expertise with the ability to organize projects and establish priorities

Not a must, but a plus:

• Agency experience with a focus on Amazon programmatic display advertising, Amazon Demand Side Platform and Amazon search
• Adept at learning new software programs and tools and incorporating AI into workflows
• Experience using bid management tools
• Additional marketplace experience such as Walmart, Target, Instacart

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

JOB SUMMARY 

The Revenue Account Executive will identify, cultivate, and close new funding partnerships with individuals, foundations, and corporations in support of Code.org’s mission to expand access to computer science education. This role will focus on driving new donor acquisition and converting high-potential prospects into long-term supporters. The ideal candidate is a proactive relationship-builder with a background in Philanthropy and Development who has proven experience finding, pitching, and building a new portfolio of sophisticated funders, and a passion for Computer Science, AI and educational equity. This position is critical to growing Code.org’s revenue base and ensuring the long-term sustainability of our programs.

DUTIES AND RESPONSIBILITIES

• Proactively identify and research new donor and partner prospects aligned with Code.org’s mission and priorities
• Build and manage a pipeline of qualified leads through outreach, referrals, and prospecting strategies
• Conduct discovery meetings and pitch conversations to understand prospect goals and align them with funding opportunities
• Collaborate with internal collaborators to develop compelling proposals, presentations, and donor materials
• Drive the full sales cycle from first touch through close, with a focus on multi-year, six-figure commitments
• Maintain accurate and up-to-date records in Salesforce, tracking all prospect interactions and pipeline stages
• Coordinate with development operations to ensure smooth gift processing, reporting, and stewardship
• Collaborate with Marketing, Programs, and Product teams to tailor donor messaging and ensure alignment with organizational priorities
• Represent Code.org at conferences, donor meetings, and industry events as needed
• Meet and exceed individual fundraising goals as agreed upon with the Head of Development
• Contribute to team-wide initiatives to diversify Code.org’s donor base and test new fundraising strategies
• Help establish scalable, repeatable outreach and pitch practices for future team growth

EXPERIENCE & QUALIFICATIONS

We seek candidates who have:

• 2–3 years of frontline nonprofit fundraising experience, including direct engagement with individual donors and cultivation of net-new donor relationships
• Demonstrated success managing a donor portfolio with individual gifts ranging from $25K–$100K
• Experience owning and delivering against annual fundraising goals of $1M+, with clear accountability for results
• Proven ability to manage the full fundraising cycle from prospect identification and cultivation through solicitation, stewardship, and close
• Excellent written and verbal communication skills, with the ability to tailor messaging to diverse audiences
• Strong interpersonal and relationship-building skills, with a consultative, donor-first approach
• Self-motivated, resilient, and comfortable navigating ambiguity in a fast-paced, passionate environment
• Strong organizational and time-management skills; able to manage multiple deadlines and priorities
• Demonstrated passion for education, equity, or technology
• Familiarity with philanthropic, corporate social responsibility, or nonprofit funding landscapes
• Experience using Salesforce or similar CRM to track progress and manage a pipeline
• Demonstrated ability to operate with significant independence and sound judgment in ambiguous or fast-changing environments
• A bias for action - comfortable starting, iterating, and learning rather than waiting for perfect information
• Intellectual curiosity about emerging trends in education, technology, and AI, with a track record of proactively staying ahead rather than waiting for direction
• Comfort with risk-taking and a healthy relationship with failure as part of the learning process

In addition, candidates must:

• Be a U.S. Citizen or Permanent Resident
• Work within the continental United States
• Pass a pre-employment background check
• Be willing to travel 10-20% of the time 
  

WHO WE ARE LOOKING FOR

• Builder’s mindset. We’re looking for adaptable, result-driven team members who thrive in dynamic environments and can navigate shifting priorities with ease. In this role, you’ll embrace change, pivot strategies as needed, and drive impactful solutions that align with evolving business needs. If you excel in fast-paced settings and enjoy turning challenges into opportunities, we’d love to have you on our team!
• We are hard on problems and kind to each other. We stay focused on the challenge of bringing computer science to students and teachers globally. We recognize that each of us brings the best of our intentions to support our mission and give grace when we make mistakes.
• A growth mindset fuels us. We approach each challenge with curiosity. We give feedback kindly and candidly; we receive feedback openly. We learn from our mistakes and look for ways to increase the reach and impact of our work.

OUR APPROACH TO AI IN HIRING

At Code.org, we use AI thoughtfully and responsibly to support human-centered hiring. AI may help with administrative tasks, but every hiring decision is made by real people on our team. We welcome candidates to use AI appropriately in their job search while upholding our values of honesty and integrity throughout the process.

Read our full AI Use Policy in Hiring here.

WHAT IS THE INTERVIEW PROCESS LIKE?

Step 1: Informational Interview - learn more about the role and share your experience (30 minutes)
Step 2: Interviews with the Hiring Manager and members of the team (~2 hours)
Step 3: Take-Home Assignment (~3 hours)
Step 4: Panel Interview and Assignment Presentation (1 hour)
Step 5: Final Interview (1 hour)
Step 6: Reference Checks 

All interviews are currently being conducted virtually via Zoom

TO APPLY

Our team will review all applications on an ongoing basis and if we believe your qualifications would make a great fit, we'll contact you to schedule an informational interview.

COMPENSATION & BENEFITS PACKAGE

The expected salary range for this position is $90,000 - $100,000. Most offers are on the lower end of the salary range and are at the company’s sole discretion based on the final candidate’s experience. This allows us to provide a fair and equitable approach to compensation when setting pay and maintaining internal pay equity. This role is eligible for performance-based incentive bonuses.

We are looking for a field-based professional Oncology Account Executive, Seattle West with scientific and clinical expertise to support our oncology portfolio of liquid biopsy products. The position is responsible for driving sales volume for BillionToOne’s Northstar Liquid biopsy products and services, while cultivating relationships with oncologists and other members of the extended cancer care community in the designated geography. The Oncology Account Executive is a field based position and reports to a Regional Manager - Oncology.

Responsibilities:

• Increasing revenue and driving market development through direct sales to individual Oncologists
• Creating and implementing a strategic business plan to grow revenue quickly in your geography
• Sales efforts include effective prospecting and cultivating new business and maintaining key relationships

Qualifications:

• Bachelor's Degree or equivalent experience 
• Demonstrated successful sales track record (e.g., Presidents club, Chairman's club, Rookie of the Year, or a history of success - at or above goal for multiple quarters/years)
• Experience selling to medical providers
• Experience selling medical diagnostics, medical or surgical devices
• Lives within the defined territory and centrally located to defined accounts 
• Commitment to travel within defined territory 
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required
• Exceptionally bright, flexible, self-motivated and results oriented with strong interpersonal and analytical skills and the ability to think strategically as well as execute tactically
• Must act with a sense of urgency, with a focus on closing business
• Ability to assess the needs of medical professionals and staff members with a focus on consultative sales, coordination of logistics, and problem solving
• Strong desire to work in a startup environment and must work independently with an internal drive to be successful

We will also consider candidates with the following backgrounds:

• Physicians Assistant (PA), Nurse Practitioner (NP) or Registered Nurse (RN) with experience ordering late stage cancer liquid biopsy tests

Benefits And Perks:

• Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousand patients
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
• Supplemental fertility benefits coverage 
• Retirement savings program including a 4% Company match
• Increase paid time off with increased tenure
• Latest and greatest hardware (laptop, lab equipment, facilities)

At BillionToOne, we are proud to offer a combination of a (1) base pay + uncapped commissions  (2) generous equity options offering, on top of (3) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).

For this position, we offer a total compensation range of $241,946 - $311,536 per year (at plan), including a base salary range of $168,346 - $184,186 per year (based on the level and experience). Commission's potential is uncapped and can be significant.

BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

About Emplifi

Emplifi is a leading AI-powered social media marketing and customer experience platform, empowering brands to deliver meaningful, connected experiences across digital channels. Recognized as a Leader by renowned analysts and celebrated as a customer favorite, Emplifi provides innovative, data-driven insights and AI-powered tools to help brands optimize social media performance, elevate their influencer marketing strategies, and deliver impactful customer engagement across marketing, commerce, and care.

About the Customer Success Team 

The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. 

As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor.

About the Role

The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business.

A remote role, this person can be based anywhere in North America, ideally in the Eastern time zone.

What You’ll Do Here

Client Relationship Management:

• Serve as the primary point of contact for customers in the assigned named accounts
• Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty
• Understand customer objectives and align our services to achieve those goals

Onboarding:

• Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption
• Collaborate with internal teams to expedite service delivery and meet onboarding timelines

Product Adoption:

• Monitor client usage and product adoption rates
• Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential
• Address any adoption challenges with tailored solutions

Renewal and Retention:

• Develop strategies to ensure high retention rates and manage the contract renewal process
• Predict and address potential churn risks, implementing mitigation strategies as needed

Upselling and Cross-Selling:

• Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs
• Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross-selling activities

Feedback Loop:

• Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement
• Act as the client's advocate within the company, ensuring their needs and concerns are addressed

Reporting and Analytics:

• Use CRM and Gainsight to maintain up-to-date client records, track interactions, and measure success metrics
• Provide regular updates to management on client health, renewal forecasts, and potential risks

What You’ll Bring to Us

• Bachelor's degree in Business, Marketing, Communications, or a related field
• Minimum of 3-5 years of experience in customer success, account management, or a similar role, preferably within the digital marketing industry
• An AI-first mindset, with the ability to continuously leverage AI tools to simplify processes, streamline workflows, boost efficiency, and drive measurable business impact
• Demonstrated ability to build strong relationships and manage key customer accounts
• Proficient understanding of digital marketing services such as social media, content marketing, etc.
• Strong problem-solving skills and the ability to handle challenging client situations with grace
• Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms
• Excellent verbal and written communication skills

What We Offer 

• International and fast-paced environment
• Chance to work with the world’s biggest brands at the CX tech leader
• Agile and open-minded culture, with high levels of trust and flexibility 
• Opportunity for professional growth and development 
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• Flexible working environment
• Unlimited Paid Time Off
• Sick Days & Community Service Days
• Benefits package including Medical, Dental, Vision & Life Coverage Options
• 8 weeks paid maternity leave or 4 weeks paid paternity leave; adoption and foster care leave available as well
• Company paid STD and LTD
• 401K
• Educational Reimbursement Opportunities
• Access to an Employee Assistance Program (EAP)
• Scheduled Company Learning Days and access to additional courses via our online Emplifi Academy
• There’s more as well! Speak with us to find out all the details!

At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities.

Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are.

We welcome and encourage applicants with disabilities. Accommodations are available upon request at any stage of the recruitment process.

The Role

The Culinary Operations Manager is responsible for providing operational oversight and strong leadership to a growing team of associates and supervisors. This individual will have their hands in multiple aspects of the facility, managing the optimization and execution of the Kitchen operations.

Success for this role is to become a partner, and ally, to our chef community making sure they have everything they need to execute an optimal menu strategy and execution.

As Culinary Manager, you will also be collaborating across multiple departments focusing on providing the best experience for our eaters.

Benefits

• 🩺 Health Insurance coverage
• ⛱ PTO policy and paid sick days
• 📈 We grow, you grow: Stock Options Plan granted on Day 1.
• 🌟 Eligible for bi-annual performance bonus
• 🐣 Paid Family leave 
• 🕯 Compassionate Leave: 3-5 days each time the need arises
• 🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly
• 🧘🏽‍♀️ Customize the benefits that suit your needs! Access a range of perks tailored to you, including learning opportunities, wellness memberships, delivery apps, and more through our comprehensive benefit platform
• 👩🏾‍🏫 Personalized Spanish coach
• 🌟 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

• 🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

Company Introduction  

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce.  

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day.  

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. 

We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did we ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we’re collectively disrupting the multi-billion-dollar e-commerce industry from the ground up. We are one of the fastest-growing e-commerce companies that established an unparalleled reputation for being a dominant and reliable force in South Korean commerce. 

We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurial surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. 

Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. 

Role Overview:

The Global Operations Technology (GOT) organization is responsible for the systems that enable Coupang to reliably deliver to customers within hours of order placement. GOT is on a mission to innovate logistics by building an efficient delivery network at breakthrough scale and speeds. We are looking for an experienced and passionate TPM that can drive direction on technology, successfully champion align with other tech leaders and stakeholders, influence and build trust with teams, and execute delivery of complex systems considering scalability, future extensibility, and reliability.

Responsibilities:

• Manage technology programs, defining milestones and success criteria, resource allocation, and successful on-time delivery.

• Work with product and program owners to come up with innovative solutions for their business problems.

• Work on massive distributed, large-scale systems, storage solutions, applications, and new platforms.

• Utilize technical acumen in working with large, cross-functional teams.

• Develop tools and processes to improve software engineering productivity.

• Communicate schedules, priorities, and status to all levels in the company

Qualifications:

• Bachelors degree in Comp. Science, Math or Business

• 8+ years experience as a Technical Program Management

• Experience with scalable distributed systems

• Strong analytical and problem solving abilities

Pay & Benefits   

Our compensation reflects the cost of living across several US geographic markets. At Coupang, your base pay is one part of your total compensation. 

The base pay for this position ranges from $169,00/year to $290,000/year. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

General Description of All Benefits  

• Medical/Dental/Vision/Life, AD&D insurance  
• Flexible Spending Accounts (FSA) & Health Savings Account (HSA)
• Long-term/Short-term Disability
• Employee Assistance Program (EAP) program
• 401K Plan with Company Match
• 18-21 days of the Paid Time Off (PTO) a year based on the tenure
• 12 Public Holidays
• Paid Parental leave
• Pre-tax commuter benefits
• MTV - [Free] Electric Car Charging Station 

General Description of Other Compensation

 “Other Compensation” includes, but is not limited to, bonuses, equity, or other forms of compensation that would be offered to the hired applicant in addition to their established salary range or wage scale.  

Recruitment Process

• Application Review - Phone Interview - Onsite (or Virtual Onsite) Interview – Offer
• The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances.
• Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage.

Details to Consider

• This job posting may be closed prior to the stated end date for application if all openings are filled.
• Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process.
• Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws.

Privacy Notice

• Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below: https://www.coupang.jobs/privacy-policy/

Coupang is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or gender (including pregnancy, gender identity, gender expression, sexual orientation, transgender status), national origin, age, disability, medical condition, HIV/AIDS or Hepatitis C status, marital status, military or veteran status, use of a trained dog guide or service animal, political activities, or affiliations, citizenship, or any other characteristic or class protected by the laws or regulations in the locations where we operate. If you need assistance and/or reasonable accommodation in the recruiting process due to a disability, please contact us at usrecruiting@coupang.com.

Job Requisition ID: R0072941

Job Summary of the Area Sales Manager

In this position, you will work from your home office in the territory and will travel to customer sites. The Area Sales Manager achieves sales revenue targets and grows market share for a specified territory, by promoting, selling and servicing Axogen’s portfolio of nerve repair products. Practices good, ethical territory management in terms of organization, planning, administration and expense planning and control. Increases sales and revenue by aggressively targeting and developing existing as well as new accounts. Trains appropriate medical staff on products and procedures. Meets expectations as defined by Sales Management.

Requirements of the Area Sales Manager

• Bachelor’s Degree
• 5+ years sales experience in medical sales
• Operating Room sales experience
• Orthopedic and/or Medical device experience preferred 
• Must reside in the territory

Responsibilities of the Area Sales Manager 

• PLANNING / RESULTS ORIENTATION
  • Ability to develop, implement and deliver on plans to achieve/exceed sales targets. Plans, actions, and results should include:
  • Consistent achievement/over-achievement of sales objectives
  • Ability to handle multiple and competing priorities
  • Specific targeted accounts/customers in which to maintain and grow business
  • Identified competitive accounts in which to establish and promote new business
  • Consistent follow through on all objectives and assignments
  • Metrics and timelines to evaluate results
• TERRITORY MANAGEMENT / ACCOUNT DEVELOPMENT
  • Develop and maintain accurate account and territory records
  • Effectively manage time to ensure maximum coverage of targeted accounts within territory in order to achieve optimum level of exposure and results
  • Develop and act on plans which identify growth opportunities within current and competitive customer accounts
  • Develop and implement strategies to counter competitors
  • In collaboration with other departments, manage field inventory to optimally balance availability of product with inventory costs
  • Control and manage expenses in the most cost-effective manner for the company
  • Effectively present, support and manage Axogen pricing policy and price agreements
• INFLUENCE AND SELLING SKILLS
  • Establish and maintain effective working relationships with internal/external key decision makers, customers and their staff, administrative staff, etc.
  • Plan, implement and deliver effective sales/product presentations to customers, defining objectives and measuring success
  • Probe to understand and confirm customers’ needs, handle objections, and gain commitment by customers on actions to drive revenue growth and maximize profitability
  • Maximize revenue potential by targeting specific customers develop and to drive growth
• CUSTOMER SERVICE
  • Respond to customer requests and resolve complaints in a prompt and effective manner
  • Educate customers to ensure that products are understood and used effectively
  • Maintain high standard of personal presentation and promote a professional image
• SELF DEVELOPMENT AND PRODUCT KNOWLEDGE
  • Proactively develop knowledge, skills and abilities in all relevant areas; e.g., clinical, technical, product and sales skills
  • Recognize, understand, and be able to communicate features, strengths, benefits and value proposition AxoGen products provide.
  • Participate in product and skill development programs and activities such as classroom education, role playing, on-the-job training, and other relevant activities that assist in the development of the team and yourself
• COMPLIANCE
  • Adherence with all company policies and procedures; Sunshine Act, AdvaMed, etc.,
  • Compliance with all relevant clinical and regulatory body guidelines
  • Adherence to customer account policies and procedures where applicable
  • Compliance with all safety standards, policies and regulations
  • Compliance with all other standards, policies and legal requirements related to this position

Territory

Seattle-based and will cover north to Bellingham

#LI-AC1

Benefits/Compensation

Global Presales team

The Global Presales organization at Okta brings together a diverse group of experts, including Solutions Engineers, the Office of the Field CTO, Alliances, Architects, and more, who combine deep technical expertise with strategic business insight. This team serves as trusted advisors to a wide range of customers and partners, helping them unlock the full potential of Okta’s Identity Platform. By asking insightful questions, understanding complex challenges, and delivering tailored solutions, we empower organizations to address their unique identity needs. Empathy, collaboration, and a relentless focus on customer success drive our work and set us apart.

Identity Senior Solution Specialist -Endpoint & Identity Security

As an Senior Solution Specialist, you will be part of the presales team that delivers sales presentations and product demonstrations to educate customers on the best ways to implement Okta identity and access management solutions. You will report to the Senior Manager in the OFCTO organization. 

What you’ll be doing 

1. Strategic Customer Engagement:
• Support strategic customer conversations aligning with technical and engineering leaders and stakeholders.
• Deliver on emerging trends, industry best practices, and identity-driven digital transformation.
• Assist in preparing executive-level messaging and participate in strategic discussions to align Okta’s solutions with customer business outcomes.
• Develop customer-centric points of view that translate Okta’s solutions to customer problems.
• Lead technical discovery sessions with security and infrastructure leaders to uncover challenges related to endpoint security, passwordless adoption, and identity threat vectors.
• Deliver compelling, customized demonstrations and architectural sessions focused on Okta Device Access (including Okta FastPass, Desktop MFA) and our Identity Threat Protection capabilities.
• Design and execute outcome-focused Proof of Concepts (POCs) that prove Okta’s value in preventing account takeovers and securing access from any device.
• Maintain a broad and deep technical understanding of the Okta identity product lines and the underlying technologies and protocols
• Craft engaging solution content to position Okta’s value across multiple business units, including software engineering, operations, product management, and business stakeholders
2. Technical Leadership:
• Provide strategic and technical guidance to Solutions Engineering teams across both the Okta and Auth0 identity platforms.
• Collaborate with the Global Office of Field CTO office team to deliver actionable insights from the field, validate customer needs, and identify recurring trends for the Okta Product & Engineering teams.
• Deliver impactful keynote presentations, webinars, and technical sessions at industry and customer events.
3. Field Enablement and Collaboration:
• Contribute to frameworks, tools, and content to support Solutions Engineering teams in executing effectively.
• Partner with sales leadership to identify and address critical business opportunities and challenges.
• Drive cross-functional collaboration to ensure seamless execution of global initiatives.
• Innovate in tools and techniques to drive excellence and momentum
• Partner with Enablement and Field CTO teams to drive regional events and align product messaging for regional GTM and SE teams.
4. Market Influence:
• Represent Okta as a thought leader in the identity and security space.
• Influence industry standards and participate in relevant technical advisory boards.
5. Innovation and Strategy:
• Partner closely with OFCTO teams as an advocate for customer-driven innovation, market trends, and GTM insights to provide input to influence product teams.
• Support, derive, and champion strategic initiatives that enhance Okta’s differentiation and business impact.

Position Requirements:

Identity & Directory Services Mastery

• Deep Infrastructure Knowledge: Expert-level understanding of Active Directory (AD) and Azure AD (Entra ID) or similar, including Group Policy Objects (GPOs), Kerberos, and OIDC/SAML protocols.
• Multi-IdP Ecosystems: Proficiency in managing and securing diverse Identity Providers (IdPs) like Okta, Ping Identity, and Google Workspace.
• Hybrid Identity: Experience managing the complexities of identity synchronization between on-premises environments and the cloud.

Device Identity & Access Management Mastery

• Passwordless Expertise: Deep, hands-on knowledge of FIDO2/WebAuthn, Passkeys, and implementing passwordless authentication strategies using solutions like Okta FastPass.
• Endpoint & Device Context: Strong understanding of Desktop MFA, device registration, and leveraging device posture signals from MDM/UEM (e.g., Jamf, Intune, Workspace ONE) and EDR (e.g., CrowdStrike) platforms to enforce risk-based access policies.
• PKI & Certificate Management: Familiarity with certificate-based authentication and its role in establishing device trust.
• Identity Threat Detection & Response (ITDR)
• Threat Landscape Knowledge: A thorough understanding of modern identity attack vectors, including phishing, token theft, MFA bypass techniques, and lateral movement.
• Behavioral Analysis: Experience with User and Entity Behavior Analytics (UEBA) and the ability to interpret threat signals to detect and respond to suspicious activity.
• Security Ecosystem Integration: Proficiency in designing solutions that integrate identity platforms with SIEM (e.g., Splunk, Sentinel) and SOAR tools for automated threat response.

• Strong communication and presentation skills, with experience contributing to technical events.
• Travel expectation: up to 40% for customer meetings, industry events, and internal off-sites.
• This is a remote position.

And extra credit if you have experience in any of the following! 

• Hands-on experience with Okta's Threat Protection suite (e.g., suspicious activity reporting, risk-based authentication).
• Experience with other ITDR vendors or device access solutions.

• Certified Identity Professional (CIDPRO), CISSP, CCSP, or CISM.
• Scripting or automation skills (e.g., Python, PowerShell) for security integrations.

#LI-Remote

SSP4CM

P212832

About The Role:

Join the Customer Strategy team as a Customer Strategy Manager and you will function as the backbone of our customer-facing team – building strong relationships with customers, understanding their objectives, and ensuring their continued success with our products and services. Our Customer Strategy Managers are driven to identify and share key insights with customers and help them realize full value from their relationship with Stackline. The ideal candidate will have experience in managing complex customer engagements, be extremely data-driven, and possess excellent communication and interpersonal skills. This is a hybrid role based in our Seattle or Minneapolis office (4 days/ week).

What You Will Do:

• Build strong relationships with customers to understand their goals, objectives, and challenges.
• Conduct regular business reviews with customers to share valuable insights, discuss their progress, address any concerns, and identify new opportunities.
• Deliver relevant and compelling insights to customers on a regular cadence.
• Develop and execute customer success plans to ensure the achievement of customer goals and objectives.
• Collaborate with cross-functional teams to identify opportunities to enhance customer experience and drive customer growth.
• Act as the voice of the customer within the organization, advocating for customer needs and requirements.
• Continuously monitor customer health and proactively identify and address any issues to ensure customer satisfaction and retention.

Who We Are Looking For:

• Bachelor’s degree in a relevant field.
• 4-5 years of experience in customer success or account management, preferably in a B2B SaaS environment, and/or 3+ years in a relevant customer-facing role such as those at a top management consulting or investment banking firm.
• Highly analytical, with experience analyzing customer data and providing insights to drive continued customer improvement.
• Strong proficiency with Excel to uncover insights and PowerPoint to organize and present findings with logical storytelling.
• Strong communication and interpersonal skills, with the ability to navigate complex customer engagements. Customers should be routinely shocked by how quickly you respond.
• High emotional intelligence, with the ability to build strong relationships and influence stakeholders at all levels of the organization.
• A true passion and motivation to delight customers, and treat each customer as if they were your only one.
• Ability to work in a fast-paced environment while maintaining focus on primary goals.
• Ability to think big, solve problems, and are detail oriented.
• Proficient in Microsoft Outlook, Excel, and PowerPoint.
• Ability to travel monthly to quarterly depending on your assigned client portfolio.

Benefits and Perks:

It's important that each and every employee feels they are supported and can complete their life's best work today and in the future. As part of that, we are committed to doing our part in addressing pay gaps and discrepancies by providing pay transparency for all of our roles. Actual salaries are just one component of the compensation package and may vary above or below the range based on job-related knowledge, skills, experience, location, and performance. We are open to Customer Strategy Managers (with a salary range of $90,000 - $120,000) and Senior Customer Strategy Managers (with a salary range of $120,000 - $140,000) role. Other rewards may include annual bonuses, short- and long-term incentives, and other team-specific awards. In addition we provide a robust benefits and perks package that includes:

• Comprehensive medical, dental, and vision coverage that actually supports you — including HSA with company match and FSA options
• Fertility benefits to support your path to parenthood
• 401(k) with company match to help you plan ahead
• Company-paid life insurance
• 20 days of PTO + 9 company holidays to truly unplug
• Paid parental leave for all parents — because family matters
• Summer Fridays (log off at 3pm and enjoy it)
• Regular in-office social events including happy hours and catered lunches
• A thoughtfully stocked kitchen with healthy snacks and fresh fruit

About The Role:

Elevate your career by joining Stackline as we continue to blaze the trail in driving success across e-commerce! Do you find ways to immerse yourself in the world of digital advertising and are excited at the opportunity to make a profound impact on a client’s success? Then we want to talk to you!

At Stackline, we are seeking an energized and motivated individual to join our dynamic team that operates at the forefront of developing, delivering, and optimizing programmatic display campaigns for some of the most prominent brands in the world.

As a Senior Account Manager – Programmatic Retail Media Strategy, you'll be synthesizing vast amounts data and transforming them into easily understandable insights for both internal and external audiences! You will build lasting client relationships across all organizational levels while crafting and delivering comprehensive strategies and optimizing ROI that will revolutionize their e-commerce business.

This is a full-time position with a hybrid in-office policy (4 days/week in office) based in downtown Seattle, WA.

What You Will Do:

• Develop strategic programmatic display campaigns and activate on e-commerce platforms, such as Amazon DSP and The Trade Desk.
• Build data stories by synthesizing disparate datasets and analyses into easily understandable insights for both internal and external audiences.
• Cultivate relationships with individuals at prominent consumer brands across all organizational levels and departments, leveraging Stackline’s data to provide top-quality insights to key clients.
• Evangelize advertising strategies within brands’ overall e-commerce digital marketing as well as their broader marketing strategies.
• Streamline work of the broader team by developing and implementing processes.
• Partner with publishers and ad tech companies to stay ahead of industry trends, new product releases, and training opportunities.
• Contribute to company innovation and tools and implement to the division.
• Play an active role in team environment and development acting as a collaborator and mentor for Associate Account Managers and Account Managers.
• Identify and implement on opportunities to scale and/or automate existing service offerings.
• Steward client business by providing actionable, accurate, and timely analyses.
• Acquire in-depth knowledge of Stackline’s various software products as a subject matter expert (SME) for clients.

Who We Are Looking For:

• Bachelor’s degree in Business Administration, Marketing, Communications, or related field. 
• 6+ years of relevant account management experience.  
• 6+ years of experience in display programmatic media.
• 8+ years of demonstrable experience using data analysis tools, such as Microsoft Excel, to draw insights, and Microsoft PowerPoint to create compelling and actionable stories.
• 1+ years direct management experience
• Demonstrated understanding of audience development, creative, and targeting strategies.
• Demonstrated clear and concise written and oral communication skills.  
• Strong sense of curiosity about new topics and challenges.
• Demonstrated ability to stay organized while prioritizing and managing workflows.  
• Demonstrated experience drawing insights from data to provide recommendations to clients on e-commerce strategy.  

Bonus Points If You Have:

• Demonstrated understanding of the Amazon Advertising ecosystem or other retail media. 
• Demonstrated ability to think big, work hard, and solve problems.  
• Experience working in a startup, retail, digital advertising, or e-commerce environment. 
• Experience working with SQL.  

Your Impact

You will redefine how Axon shows up in the real world and turn our mission into unforgettable, high-impact experiences that drive growth across enterprise markets. You’ll lead the charge in bringing Axon into new frontiers like retail and healthcare, translating our technology in moments that resonate with entirely new audiences—from hospital systems to major retailers. You’ll create experiences that don’t just showcase our products- they prove their value in environments where safety, trust, and outcomes matter most.
From executive roundtables to industry-defining activations, you’ll build a field marketing engine that opens doors, accelerates deals, and positions Axon as a category leader beyond public safety.
If we win in the field—we win the market. This role owns that.

What You’ll Do

Location: In Person 4 days per week — Boston, MA Scottsdale, AZ or Seattle, WA 
Reports to: Head of Enterprise Marketing 

• Drive Axon’s enterprise field marketing strategy, with direct accountability for pipeline generation and revenue influence
• Design and execute a portfolio of high-impact events and experiences—including owned events, executive engagements, industry conferences, and customer activations
• Lead expansion into retail and healthcare verticals, developing targeted programs that resonate with new buyers and use cases
• Partner closely with Enterprise Sales to align on target accounts, priority markets, and deal acceleration strategies
• Build account-based and executive-level experiences that drive meaningful engagement with key decision-makers
• Create standout, differentiated activations that break through traditional B2G/B2B noise and reflect the ambition of Axon
• Establish scalable frameworks and playbooks for field marketing execution across regions
• Identify high-leverage opportunities (major industry moments, launches, partnerships) and turn them into high-impact experiences
• Build strong relationships with customers, partners and internal stakeholders
• Own performance metrics—tracking pipeline, ROI, and engagement to continuously improve outcomes
• Leverage AI and emerging tools to enhance personalization, follow-up, and scalability of programs
• Manage vendors, agencies, and/or internal contributors to deliver high-quality execution at scale
• Act as a strategic advisor on how Axon shows up in-market across enterprise audiences

What You Bring

• 4+ years of experience in field marketing or event marketing, with ownership of large-scale programs
• Proven track record of driving pipeline and revenue through events and field initiatives
• Experience supporting enterprise sales and account-based strategies
• Strong experience planning and executing high-quality, high-stakes events and activations
• Ability to break into new markets or verticals (retail, healthcare, or similar) and tailor strategies accordingly
• Creative, out-of-the-box ideas to field programs that capture attention, differentiate Axon and drive meaningful engagement with enterprise customers
• Ability to turn complex, technical solutions into compelling, real-world experiences
• Experience using data and insights to measure performance and optimize programs
• Familiarity with AI and emerging tools to enhance execution and personalization
• Strong cross-functional collaboration and stakeholder management skills
• High standards for execution, creativity, and detail
• Alignment with Axon’s values: ownership, candor, curiosity, and a commitment to building trust in service of our mission to Protect Life

Work Location

This role is based out of our Scottsdale, Seattle, or Boston location and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical, Dental, Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• Employee Resource Groups (ERGs)
• And yes, we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

SLSQ227R297

As a Startup Account Executive at Databricks, you get to work with some of the most exciting, disruptive companies using data to change the world. You are creative and self-motivated with experience running both transactional and strategic sales processes. You know how to sell innovation and change through customer vision expansion and can guide deals forward to compress decision cycles. You love understanding a product in-depth and are passionate about communicating its value to customers and partners. Along with the chance to close exciting deals, we also offer accelerators above 100% quota accomplishment. You will report to a regional sales manager.

The impact you will have:

• Build a territory plan within 30 days with a clear account prioritization strategy.
• Align existing customers with the Lakehouse vision and ecosystem.
• Be able to range from faster transactions to large strategic deals.
• Maintain clear Salesforce and Clari hygiene, including use case, MEDDPICC, revenue forecasts, and account notes.
• Lead with a customer-first mindset and focus on business value

What we look for:

• 2+ years of closing sales experience
• Prior experience in big data, Cloud, or SaaS sales
• Be able to quickly learn new technologies and value propositions
• Experience exceeding sales KPIs and quotas

Who we are 

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches. 

About the role

We're looking for a Technical Program Manager (TPM) to drive the Data Quality program, a critical initiative to build a scalable, governed, and reliable data platform across the company. You'll partner with Data Engineering, Data Science, Infrastructure, Product, and Business teams to eliminate customer-facing data errors, reduce manual QA, and establish a single source of truth for metrics.

In this role, you'll lead the Data Governance Council (DGC), a cross-functional body responsible for setting and enforcing data governance standards. The ideal candidate is a systems thinker who can translate technical complexity into clear, actionable plans and knows when to drive alignment versus when to let teams execute.

What you’ll do

• Own and drive complex, cross-functional technical programs from concept to launch, bringing clarity to ambiguous problem spaces.
• Steer program direction by proactively identifying risks and dependencies, driving alignment through strong stakeholder relationships.
• Drive the Data Quality program end-to-end, aligning initiatives across engineering, data, and product toward strategic goals.
• Lead the Data Governance Council (DGC), driving policy decisions on certification, contract standards, and metric ownership.
• Guide key workstreams including data contracts, pipeline observability, testing, lineage tracking, and freshness SLA compliance.
• Facilitate program OKRs, roadmaps, and execution plans while ensuring delivery through prioritization, dependency tracking, and blocker resolution.
• Champion data quality across the organization by enforcing metric definitions, SLAs, and clear ownership standards.

What we’re looking for

• A Bachelor’s degree in a related field is required
• 3+ years experience as a technical program manager or related discipline
• Proven track record of delivering complex technical programs in a matrixed organization
• Strong experience with data-related programs centered around quality, governance, or platform infrastructure
• Ability to influence outcomes across teams without direct authority through trust, data, and clear communication
• Technical fluency with data systems (comfortable reading code, writing SQL, understanding pipeline architecture)
• Comfort with ambiguity, shifting priorities, and high-pressure environments

Why join us 

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know 

This role is based in our Seattle office location. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week. 

The base salary range for this role is $149,000 - $179,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):

• Medical, dental, and vision insurance (multiple plans, incl. HSA options).
• Company-paid life and disability insurance (short- and long-term).
• Voluntary insurance: accident, critical illness, hospital indemnity.
• Optional supplemental life insurance for self, spouse, and children.
• Pet insurance discount.
• 401(k).
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Time Off policies:
• Discretionary vacation days
• 8 paid holidays per year
• Paid sick time
• Paid Bereavement leave
• Paid Parental Leave

Benefits are subject to change at the company's discretion.
Atoms accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others? 

#LI-Onsite

Who we are

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology. We believe in the joy of serving others, and that's why we created Otter – to help restaurateurs succeed in online food delivery. Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry’s, KFC, and Eataly trust our software to power their delivery business. We increase sales, reduce order issues, and decrease delivery headaches.

What you’ll do

Join a high-leverage team building Otter’s data products – the foundation that helps restaurants understand, predict, and improve performance. You’ll own end-to-end product outcomes in a portfolio that also includes analytics, live monitoring & alerts, operational insights, and data reliability. You will:

• Translate operator problems into products that turn messy, multi-channel data into clear, actionable insights.
• Raise the trust bar by partnering with platform, data, and finance teams to improve freshness, accuracy, lineage, and metric definitions – so our products become the system of record operators rely on.
• Design for action: prioritize use cases that prevent revenue loss, identify defects, and drive measurable operational improvements.
• Build for scale and speed: create modular capabilities that accelerate new use cases without custom work.
• Work cross-functionally with Engineering, Design, Data Science, GTM, and Customer teams to ship iteratively and learn fast.
• Own the outcomes, not just the roadmap: define success metrics and move them – adoption, engagement, customer satisfaction, data SLAs, and revenue impact.

What we’re looking for

• 3+ years of product management (or equivalent) with data/analytics, platform, or operational tooling.
• Demonstrated ability to ship insight-to-action products (dashboards, alerts, workflows, or similar) that delivered measurable business results.
• Data fluency: you’re comfortable in SQL, metrics design, and experiment/impact analysis; you can partner deeply with data science and engineering.
• Strong product judgment & UX instincts – you know the difference between informative and actionable, and design for busy operators.
• Cross-functional leadership across engineering, design, GTM, and customer-facing teams; excellent written and verbal communication.
• Bonus: experience with data quality/governance, metric standardization, BI/visualization tools, or multi-location enterprise customers.

Why join us

• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery. 
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know

This role is based in our Seattle office. We believe the best ideas and fastest progress happen when we’re together, so this is an in-office role five days a week.

The base salary range for this role is $167,000 - $230,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):

• Medical, dental, and vision insurance (multiple plans, incl. HSA options).
• Company-paid life and disability insurance (short- and long-term).
• Voluntary insurance: accident, critical illness, hospital indemnity.
• Optional supplemental life insurance for self, spouse, and children.
• Pet insurance discount.
• 401(k).
• Time Off policies:
• Discretionary vacation days
• 8 paid holidays per year
• Paid sick time
• Paid Bereavement leave
• Paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)

Benefits are subject to change at the company's discretion.
Atoms accepts applications on an ongoing basis.

Ready to join us as we serve those who serve others? 

#LI-Onsite

We are looking for a Manager, Customer Success Engineering (AI & Cloud Support) who is passionate about delivering exceptional support experiences and building high-performing teams.

As a Manager, CSE (AI & Cloud Support) at DigitalOcean, you will operate as a Support Manager leading a team of Customer Success Engineers (CSEs) supporting strategic customers across cloud infrastructure and emerging AI/ML workloads. Reporting to the Senior Manager of Customer Success Engineering, you will own day-to-day support operations, team performance, and customer experience outcomes.

This role is focused on driving operational excellence while building strong technical depth within the team across AI, GPUs, Kubernetes, Databases and core cloud offerings. You will play a key role in ensuring consistent support coverage, developing SMEs, and partnering cross-functionally with Product and Engineering to improve both customer experience and product quality.

The ideal candidate brings a deep understanding of cloud and AI/ML ecosystems, including machine learning operations (MLOps), and enterprise support, combined with a passion for innovation and automation, and a proven ability to lead teams in delivering “white-glove” experiences for strategic customers.

What You’ll Do:

Team Leadership & Development

• Lead, hire, train, mentor and develop a high-performing team of Customer Success Engineers (CSEs), driving accountability, performance, and career growth
• Establish performance metrics (KPIs/SLAs) and conduct regular 1:1s, performance reviews, and career development planning.
• Own end-to-end support operations, including queue management, escalations, and shift planning to ensure consistent 24x7 coverage.
• Drive improvements in key support metrics such as CSAT, response times, resolution times, and overall support quality.
• Build and strengthen technical expertise within the team across core areas such as Kubernetes (DOKS), Databases, Compute, and AI/ML workloads.
  
  

Strategic Customer Support

• Act as the ultimate point of technical escalation for our largest, most strategic enterprise customers across Cloud and AI/ML workloads, stepping in to manage critical incidents and high-severity (Sev1/Sev2) issues.
• Design and implement customized support plans, SLAs, and escalation pathways tailored to the needs of strategic accounts.
• Partner closely with Technical Account Managers (TAMs), Growth Account Managers (GAM) to conduct Executive Business Reviews (EBRs) and ensure customers are maximizing the value of our Cloud and AI/ML products.
• Proactively identify risks and opportunities within strategic accounts to improve customer experience, adoption, and retention.

Technical & Cross-Functional Operations

• Serve as the Voice of the Customer (VoC) to Product and Engineering teams, synthesizing support data to advocate for bug fixes, feature requests, and UX improvements.
• Own and continuously improve escalation protocols between AI/ML Support and CloudOps, Infrastructure Engineering, and Product — including Jira escalation routing, Sev1 bridge management, and post-incident documentation.
•  Own the development and maintenance of SOPs, escalation runbooks, HVC support playbooks, and knowledge base content — treating documentation infrastructure as a core operational lever for team scalability.
• Contribute to the vision for AI and automation within support—building intelligent tooling and driving the team toward an automation-first model to improve efficiency, scalability, and customer experience.
• Foster a culture of continuous learning, ensuring the team stays ahead of evolving cloud technologies, AI/ML frameworks, and industry trends.

Key Metrics:

• Customer Satisfaction (CSAT) for strategic accounts
• Time to Response and Resolution (TTR) for strategic customers
• Tier 1 resolution rate vs. escalation rate
• Time-to-escalation and engineering handoff SLA adherence
• SLA adherence and escalation response times
• Support productivity and quality (QA scores)
• Post-incident documentation completion rate

What You’ll Add to DigitalOcean:

• Experience: 5+ years of experience in Technical Support, Customer Success, or Technical Account Management within B2B SaaS, Cloud, or AI/ML environments ideally including experience supporting AI-native, high-growth companies with 24x7 production dependencies on GPU infrastructure.
• Leadership: 2+ years of people management experience leading technical, customer-facing teams, preferably in a high-growth, post-acquisition, or rapidly scaling environment.
• Technical Domain Expertise: Solid understanding of AI/ML concepts, including Generative AI, Large Language Models (LLMs), natural language processing (NLP), and MLOps. Deep familiarity with GPU infrastructure (NVIDIA H100/H200, bare metal GPU provisioning) and AI inference workloads is strongly preferred.
• Coding/Integration: Proficiency in reading and debugging code (Python preferred) and troubleshooting RESTful APIs and cloud architecture.
• Communication: Excellent verbal and written communication skills, with the ability to translate complex technical or AI concepts for diverse audiences OR to both highly technical engineers and non-technical business executives.
• Problem-Solving: Proven ability to remain calm under pressure and de-escalate high-stakes situations with enterprise clients.

Preferred Qualifications:

• Hands-on experience with ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) and AI toolchains (e.g., LangChain, Hugging Face).
• Experience with major cloud platforms (AWS, Google Cloud, Azure) and their native AI/ML services.
• Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or a related technical field.
• ITIL or equivalent service management certification

Compensation Range: 

• $125,000 - $153,000

*This is a remote role

JR: 2026-7692

#LI-Remote

We want people who are passionate about solving complex cloud infrastructure challenges for our customers.

We are looking for a Solutions Architect with expertise in cloud infrastructure to support the success and retention of DigitalOcean's high-value customers. Reporting to the Manager of Solutions Architecture, you will work directly with Customer Success, Sales, and Support functions to retain and grow DigitalOcean’s largest and fastest growing customers. You will be the technical subject matter expert on DigitalOcean’s portfolio, advising on best practices and guiding customers to the optimal solution to meet their business objectives. You will work closely with other functions within DigitalOcean such as Product, Engineering, and Operations to ensure the needs and insights from the local markets are funneled appropriately back into DigitalOcean's products and services.

This is an amazing growth opportunity for a highly motivated individual to establish and expand our presence within the region. Technical depth, excellent communication skills, and a self-starter mentality are needed.

 What You Will Be Doing: 

As a Senior Solutions Architect II, you will serve as a technical partner to the success and sales teams. You will perform architecture reviews, proof of concepts, demos, uncover customer technical needs, and demonstrate DigitalOcean's value proposition. Working with AEs, GAM and TAM counterparts, you'll help retain large customers and expand their workloads on DigitalOcean.

• Develop deep expertise in the DigitalOcean product portfolio, the evolving cloud landscape, and AI/ML platforms.
• Advocate for customers by providing feedback to product teams, overcoming adoption blockers, and driving new feature development.
• Offer personalized onboarding assistance and guide customers through their cloud journey, resolving technical blockers.
• Design and review architecture tailored to specific business use cases, ensuring optimal solutions for customers.
• Implement and oversee infrastructure management best practices to secure and optimize cloud resources.
• Identify opportunities for cost reduction and performance improvement, helping customers make data-driven cloud optimization decisions.
• Conduct technical consultation sessions, workshops, and training for customers to empower them in managing cloud infrastructure.
• Partner with Growth Account Managers and Customer Success Managers to create success plans that ensure customer retention, expansion, and satisfaction.
• Provide regular presentations articulating product benefits, functionality, and technical solutions.
• Demonstrate strong expertise in AI/ML frameworks like TensorFlow and PyTorch and usage of platforms like Hugging Face, with experience deploying and fine-tuning LLMs and GenAI models.
• Optimize GPU workloads using CUDA or TensorRT and build scalable AI applications like chatbots, inference services or recommendation systems using Kubernetes and NFS.
• Design AI solutions tailored to business needs, manage data pipelines, and integrate databases.
• Liaise with Engineering and Support teams to resolve escalations and growth obstacles in a timely fashion.
• Identify and drive process improvement opportunities and promote technical best practices across the organization.
• Contribute to internal and external documentation, such as "The Navigator’s Guide to DO."
• Build tools to enhance the experience of Premium Support customers and improve platform usability.
• Demonstrate proficiency in DevOps tools like Docker, Terraform, and CI/CD pipelines.
• Leverage expertise in Kubernetes, Managed DBaaS, and the DigitalOcean GenAI Platform.
• Work both independently and collaboratively with a global team of Solutions Architects, Customer Success Managers, and Account Managers.

What We'll Expect From You:

• Proven professional experience with cloud infrastructure, AI/ML platforms, or equivalent education.
• Expertise in AI/ML frameworks (e.g., TensorFlow, PyTorch) and familiarity with platforms like Hugging Face.
• Experience deploying and fine-tuning LLMs (e.g., DeepSeek, Llama, Claude, GPT-4) and GenAI models.
• Deep knowledge of Linux, distributed systems, Kubernetes, NFS, Object Storage, and GPU optimization techniques (e.g., CUDA, TensorRT).
• Hands-on experience leveraging vllm and various quantization methods (e.g., INT4, INT8, and FP8) for efficient model deployment.
• Programming/development experience, particularly in building AI-powered applications (e.g., recommendation systems, chatbots).
• Experience working in a post-sales or technical consultant role with a focus on AI/ML and cloud solutions.
• Knowledge of provisioning, deployment strategies, and tools like Terraform, Kubernetes, and Docker.
• Passionate about customer experience and leveraging AI/ML to solve complex business problems.
• Track record of developing successful technical solutions, including AI/ML use cases, to address customer challenges.
• Ability to balance the demands of multiple stakeholders, define priorities, and set appropriate expectations.
• Strong understanding of AI/ML data pipelines, cloud-native databases, and integration strategies.
• Passionate about technology, open source projects, and applying cutting-edge AI/ML innovations.
• Strong communication skills, with the ability to explain technical AI/ML concepts in clear and concise terms.
• Quickly learn DigitalOcean systems and adapt to rapid changes in cloud and AI/ML trends.
• Fluency in English.
• Highly motivated with a self-starter mentality, ready to tackle AI/ML challenges head-on.

Extra Credit: 

• Cloud certifications are highly desirable (AWS/GCP/Oracle/Azure)
• NVIDIA Certifications around GPU and AI/ML
• Networking: Cisco/Juniper Certifications
• Programming/Scripting: Ruby, Python, Go, Bash
• Source Code: Git
• Automation: Terraform, Ansible, Chef, Puppet, Saltstack
• Virtualization: KVM, Xen
• Databases: MongoDB, MySQL, Redis, PostgreSQL
• Open Source: CoreOS, Docker, Kubernetes (CKA/CKE), Vagrant
• DigitalOcean: API, libraries, services
• Linux: RHCSA/RHCE

Compensation Range: 

• Base: $150,000 - $182,000 / Target OTE: $200,000 - 240,000

*This is a remote role

JR: 2026-7695

#LI-Remote

We are looking for a Strategic Technical Account Manager who is passionate about making an impact, builds genuine relationships with senior stakeholders, and understands how to integrate infrastructure choices into business strategy.

As a Strategic Technical Account Manager (TAM) at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing and AI. 

What You’ll Do:

Strategic Relationship Management

• Own the technical relationship with DigitalOcean’s highest-value customers, including Fortune 500 companies and global technology leaders.
• Serve as the trusted technical advisor and executive-facing point of contact, building deep, lasting relationships with VP- and SVP-level stakeholders.
• Drive regular technical and strategic alignment sessions (QBRs, EBRs), proactively shaping the customer’s roadmap to maximize the value of DigitalOcean infrastructure.
• Operate as a thought partner, challenging customers to modernize, optimize, and scale AI/ML and GPU workloads using cutting-edge cloud architecture patterns.

Executive Presence & Influence

• Engage with C-level and VP-level contacts with confidence, clarity, and authority.
• Deliver high-impact, boardroom-ready presentations on architecture decisions, cost-performance tradeoffs, and innovation opportunities.
• Navigate complex org structures, ensuring DigitalOcean maintains executive alignment and account control at every level.

Technical Consultation & Innovation Support

• Provide expert guidance on designing and scaling AI/ML, containerized, and GPU-intensive workloads on DigitalOcean.
• Assist customers with architectural planning, workload migration, performance tuning, and incident response.
• Collaborate directly with engineering and product teams to address customer roadblocks and influence the product roadmap based on enterprise needs.

Growth, Retention & Advocacy

• Own technical success across a portfolio of DigitalOcean’s largest and most strategic accounts.
• Identify opportunities for workload expansion, cost optimization, and operational efficiency.
• Act as the voice of the customer, providing structured feedback to influence DigitalOcean's offerings and go-to-market strategies.
  Lead cross-functional account planning with Account Management, Product, and Engineering.

What You’ll Add to DigitalOcean:

Enterprise Customer Experience

• 7+ years supporting enterprise or strategic accounts in a customer-facing technical role (TAM, Solutions Architect, or equivalent).
• Experience working with large-scale organizations like AMD, Intel, or similar, including managing executive-level relationships and navigating matrixed stakeholders.
• Deep understanding of cloud architecture for AI/ML, including GPU orchestration, inference/training pipelines, and model deployment.

Technical Depth

• Proficient in at least one major cloud platform (AWS, GCP, Azure) and familiar with DigitalOcean or other developer-focused platforms.
• Strong hands-on skills with Linux systems, networking, containers (Docker/Kubernetes), and automation (Terraform, Ansible).
  Programming/scripting in Python, Go, or similar—especially relevant to AI/ML and MLOps use cases.
• Understanding of AI/ML infrastructure stacks: PyTorch, TensorFlow, ONNX, Hugging Face, NVIDIA Triton, etc.
• Understanding of AI/ML infrastructure, including frameworks like PyTorch, TensorFlow, and ONNX, with hands-on experience optimizing GPU workloads on both NVIDIA (CUDA, TensorRT) and AMD (ROCm, MIOpen) platforms.
• Comfort with modern DevOps and data stack tools (CI/CD, GitOps, observability, pipelines).

Executive Presence & Communication

• Proven ability to engage with and influence executive decision-makers.
• Exceptional communication skills, including the ability to translate complex technical topics into strategic business impact.
• Comfortable presenting to large audiences, running technical workshops, and defending architectural decisions.

Bonus Points

• Cloud certifications (AWS SA Pro, GCP PCA, Azure Architect) or NVIDIA certifications.
• Experience with high-performance computing, edge AI, or hybrid/multicloud strategies.
• Background in startup or high-growth environments where agility and influence matter.
• Familiarity with DigitalOcean’s developer ecosystem, API, and service portfolio.

Compensation Range: 

•  $174,240 - $217,800

*This is a remote role

#LI-Remote

We want people who are passionate about solving complex cloud infrastructure challenges for our customers.

We are seeking a Solutions Architect II with deep expertise in Kubernetes migrations and cloud infrastructure to drive the success and retention of DigitalOcean’s high-value customers while also acquiring and onboarding net new customers. Reporting to the Manager of Solutions Architecture, you will play a critical role in leading customers through Kubernetes migrations and cloud-native transformations, helping them achieve their business objectives while expanding their use of DigitalOcean’s platform.

In this role, you will partner with Customer Success, Support, and Sales teams to deliver technical excellence that supports the retention and expansion of our largest and fastest-growing customers, as well as onboarding new businesses seeking modern, scalable solutions. As the technical subject matter expert, you will design, implement, and optimize cloud architectures, guide customers on best practices, and deliver solutions tailored to their needs.

Additionally, you will collaborate across functions—Product, Engineering, and Operations—to ensure customer feedback informs the continuous improvement of DigitalOcean’s products and services. Your insights and leadership will be instrumental in building trust with both existing customers and new prospects, showcasing DigitalOcean as their go-to partner for Kubernetes and cloud infrastructure needs.

This role offers an exciting opportunity to combine your technical depth, communication skills, and entrepreneurial mindset to make a significant impact on DigitalOcean’s growth and success.

What You Will Be Doing: 

As a Staff Solutions Architect specializing in Kubernetes, you will be a hands-on technical leader responsible for guiding customers through complex Kubernetes migration projects. Leveraging deep expertise in migrations and the Kubernetes ecosystem, you will play a pivotal role in designing, implementing, and optimizing cloud-native solutions for customers. Collaborating closely with customer success teams, engineering, and other stakeholders, your efforts will directly contribute to workload expansion, customer retention, and the adoption of modern cloud practices.

• Lead hands-on Kubernetes migration projects, ensuring seamless transitions of workloads to Kubernetes environments.
• Analyze customers’ existing infrastructure and applications to design robust migration strategies.
• Implement Kubernetes architectures, taking ownership of the technical execution throughout the migration lifecycle.
• Troubleshoot and resolve complex migration challenges, ensuring minimal downtime and optimal performance.
• Deep expertise in Kubernetes, container orchestration, and the cloud-native ecosystem.
• Software engineering experience 7 years+
• Design, plan, and review Kubernetes migration and modernization strategies tailored to specific use cases.
• Build detailed infrastructure diagrams and explain architectural decisions clearly to technical and non-technical audiences.
• Partner with Technical Customer Success Managers and Account Managers to identify customer needs, define success plans, and ensure smooth migrations.
• Conduct hands-on technical workshops, proof of concepts, and demonstrations showcasing Kubernetes migration processes and cloud-native solutions.
• Offer tailored onboarding and migration assistance to guide customers through technical blockers and adoption challenges.
• Act as a trusted advisor, helping customers navigate technical complexities and adopt Kubernetes best practices.
• Collaborate with engineering and support teams to resolve technical escalations during migrations.
• Advocate for customer feedback to inform the development of new Kubernetes-related features and platform enhancements.

What We'll Expect From You:

• Extensive professional experience in cloud infrastructure, Kubernetes, and migration projects, or equivalent education.
• Deep understanding of Kubernetes architecture, container orchestration, and related cloud-native technologies.
• Strong foundational knowledge of Linux, distributed systems, and their application in cloud environments.
• Proven programming and scripting experience to support automation and migration processes.
• Prior experience in a pre-sales, technical consulting, or customer-facing role, with a focus on solving complex technical challenges.
• Passionate about delivering exceptional customer experiences and fostering customer success.
• Demonstrated track record of developing effective technical solutions to address customer business challenges.
• Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to diverse audiences.
• Highly motivated, with a proactive mindset and the ability to work independently and collaboratively.
• Relevant certifications such as Certified Kubernetes Administrator (CKA), Certified Kubernetes Application Developer (CKAD), or Certified Kubernetes Security Specialist (CKS).
• Proficiency in IaC tools like Terraform, Helm, or Ansible, and experience automating complex deployments.

Extra Credit: 

• Demonstrated experience contributing to open-source projects, particularly within the Kubernetes ecosystem or related cloud-native technologies.
• Advanced knowledge of cloud providers and tools (e.g., AWS, Azure, Google Cloud Platform) and experience with multi-cloud or hybrid cloud environments.
• Active participation in Kubernetes or cloud-native communities, including meetups, conferences, or forums.
• Experience creating tools, plugins, or frameworks that enhance Kubernetes migrations or operational efficiency.
• Published articles, blogs, or documentation on Kubernetes best practices, migration strategies, or cloud-native solutions.

Compensation Range: 

• Base: $150,000 - $182,000 / Target OTE: $200,000 - 240,000

*This is a remote role

JR: 2026-7693

#LI-Remote

We are looking for a Senior Account Executive who is passionate about startups fueling the next wave of AI innovation. 

As a Senior Account Executive at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing and AI. We're looking for a driven Account Executive to embed themselves in the Bay Area's AI ecosystem. Your mission is to fuel our growth by partnering with the most promising AI startups, from stealth founders to rapidly scaling teams. In this role, you’ll be one of the main faces of DigitalOcean in the community, forging relationships with builders and technical leaders to win their business. Success means being a true customer advocate, working across teams to ensure the Bay Area's top innovators have the simple, powerful cloud they need to succeed.

What You’ll Do:

• Immerse yourself in the Bay Area AI ecosystem to identify, engage, and win the most promising startups. 
• Own the relationship with high potential AI accounts, acting as the primary point of contact for their business and technical needs.
• Advocate for your customers internally, working with support and engineering to remove technical roadblocks and ensure their success.
• Drive account growth by maintaining meaningful contact and identifying new opportunities.
• Manage and negotiate contract renewals, communicating the value of new features to drive expansion and upsell opportunities.
• Partner with marketing, product, and customer success teams to deliver a best-in-class customer experience.
• Translate customer feedback from the Bay Area AI community into clear insights for our Product and Engineering teams to shape the roadmap.

What You’ll Add to DigitalOcean:

• 5+ years experience as an account executive or account manager for a technical product or experience as a sales or support engineer.
• Cloud Infrastructure and AI experience required.
• You're a self starter, timely, and know how to prioritize tasks efficiently. 
• You have proven experience in contributing to onboarding and customer success pipelines and can speak knowledgeably as to how you'd implement them.
• You're friendly and professional, with excellent written and phone communication skills. You're on top of follow-up, prioritization of tasks, and proactive account management.
• You have relationship management experience and can effectively collect and communicate constructive feedback from customers 
• You will bring or develop a network of AI startups, founders and accelerators.

Compensation Range: 

• $148,800 - $186,000 base / OTE target: $250,000 - $310,000

*This is a remote role

#LI-Remote