We're looking for a Client Account Manager to join the Retail vertical of our Large Customer Sales team. This person will closely collaborate with their Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.

Please note that this role is required to be based in person in Los Angeles or San Francisco.

Responsibilities:

• Collaborate closely with Client Partners to meet and exceed your clients’ marketing goals
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
• Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
• Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
• Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform
• Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders

Required Qualifications:

• 5+ years of experience in advertising sales and account management
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-JS1 #LI-onsite

We're looking for a Senior Client Account Manager to join the Retail vertical of our Large Customer Sales team. This person will closely collaborate with their Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.

Please note that this role is required to be based in person in Los Angeles or San Francisco.

Responsibilities:

• Collaborate closely with Client Partners to meet and exceed your clients’ marketing goals
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
• Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
• Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
• Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform
• Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders

Required Qualifications:

• 8+ years of experience in advertising sales and account management
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-JS1 #LI-Hybrid

We are looking for an experienced Sales Manager to lead a team within the Tech vertical of our Large Customer Sales org. You will lead a team of Client Partners and Client Account Managers to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.   

This role is required to be based in person in San Francisco.

Responsibilities:

• Leadership & Talent Development
  • Actively coach, develop and lead a team of Client Partners and Client Account Managers
  • Manage a high-performing team by recruiting and retaining top talent, while balancing resources efficiently
  • Keep a pulse on key industry trends and insights and leverage your deep vertical knowledge to further the development of your team
  • Provide thought leadership and guidance around account planning to your team
• Cross-functional Partnerships
  • Represent the interests of Tech internally by promoting sales narratives and initiatives that align with client needs
  • Collaborate with XFN sales and marketing teams like Enablement, Measurement, Insights, and Creative Strategy to advocate for the needs of your team and their clients and identify creative solutions
  • Partner with XFN teams like Business Development to elevate the Reddit/Client partnership across all company touch-points, including but not limited to advertising
  • Partner with Marketing to drive new product launches, marketing communications, and new advertiser acquisition
  • Partner with Sales Ops and Finance to develop financial and operating targets and ensure alignment with strategic plan
• Client Relationship Management
  • Generate revenue growth by expanding partnerships with some of the world's largest brands
  • Navigate large partnerships that include multiple lines of business, brands, and priorities
  • Act as an advocate for Reddit and your team by cultivating key C-level client and agency relationships
• Business Strategy
  • Craft and execute a strategy that will enable your team to exceed revenue targets for their book of business
  • Advise sales leadership and product management regarding market opportunities, sales positioning, use of resources, and strategic planning
  • Develop a deep understanding of Reddit’s advertising platform to unlock enhancements and revenue potential

Required Qualifications:

• 15-20+ years experience in digital media sales and/or marketing
• 3-7+ years of people management experience within sales
• Expert in digital media with an emphasis on paid social
• Genuine passion for mentoring others with a track record of successfully fostering career growth for those on your team
• Experience navigating complex organizations and engaging with executive-level Tech stakeholders
• Experience thinking and acting globally to unlock revenue for Reddit in the US and all major markets
• Experience with direct advertiser sales including negotiations and management of strategic partnerships
• Excellent communication skills and executive presence
• Strong analytical and problem-solving ability
• Strategic thinker who can connect the dots between market trends, client needs, and unique platform capabilities to identify lucrative business opportunities
• An action-oriented leader who can break down a complex strategy into an actionable plan that will allow your team to execute successfully
• Experience with both brand and direct-response marketing objectives
• Prior startup or high-growth experience preferred, builders wanted!

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-JS1 #LI-onsite

About the Role

We’re hiring a Manager, Product Design to lead the design strategy and execution of Stitch Fix’s core experience, spanning how clients discover, request, receive, and engage with their Fixes, and how stylists deliver personalized styling at scale.

This role reports to the Head of Product Design and sits at the center of the business, with end-to-end ownership across both client and stylist journeys. You’ll define how these experiences evolve together, setting a clear product vision and driving alignment across cross-functional partners.
You’ll guide the work and raise the bar for craft and product thinking, while actively contributing to how key problems are framed and solved. A key part of this role is advancing how we use AI to enhance both sides of the experience. This includes integrating capabilities like Vision AI (our generative style visualization capability) into core journeys, while also enabling stylists with better tools.

You’ll partner closely with Product, Engineering, Algorithms, Merchandising, and Strategy to identify opportunities, prioritize investments, and bring cohesive, high-impact experiences to market. This role requires someone who can operate across strategy and execution, leading through others while also shaping critical work directly.

You're excited about this opportunity because you will…

• Shape the end-to-end experience: Define and drive design strategy across the full client journey, as well as the systems that support stylists
• Advance AI-powered experiences: Integrate AI into core journeys to enable more visual, personalized, and interactive experiences.
• Drive product evolution: Identify and deliver high-impact opportunities that move the experience forward, balancing foundational improvements with new ideas and approaches
• Lead and develop the team: Manage and coach designers, setting a high bar for craft, product thinking, and execution
• Influence cross-functional direction: Shape priorities, align roadmaps, and drive execution in close partnership with cross-functional leaders
   

We’re excited about you because…

• You have 8–12+ years designing consumer products, with 2–4+ years leading teams
• You have extensive experience owning complex, end-to-end product areas in consumer or marketplace environments
• You possess strong product thinking paired with excellent design craft
• You have the ability to define direction in ambiguous, high-impact problem spaces
• You have experience guiding teams while actively shaping work and outcomes
• You are a strong communicator with the ability to influence across teams and levels
• You have experience applying AI, ML and personalization to product experiences

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. 
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do. 
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

About the Role

Stitch Fix is at the forefront of e-commerce, personalization, and AI. As a Product Manager for our core Fix Experience—our largest business unit—you will shape the future of how clients discover and evolve their personal style. We are looking for a dynamic product leader who operates with high urgency and velocity, capable of turning complex problems into highly personalized, engaging client experiences that drive retention.

You're excited about this opportunity because you will…

• Drive Massive Business Impact: Take on a tremendous responsibility for our largest and most critical business unit. The innovation, features, and improvements you launch here will have a direct, significant impact on Stitch Fix's overall company performance. Delivering measurable results at this scale is key.
• Define the Vision & Strategy: Create a compelling strategic narrative, product strategy, and release plan spanning both immediate quarterly goals and a 1-3 year time horizon.
• Drive Execution with Velocity: Move with high urgency to champion innovative product ideas, taking them from zero to one through deep discovery, customer interviews, prototyping, and rapid iteration. You will adeptly balance investments across breakthrough innovation, core feature improvements, and foundational technical excellence.
• Manage a Dynamic Portfolio: Balance and deliver on a large, complex portfolio of multiple workstreams, products, and simultaneous feature launches.
• Lead Cross-Functional Alignment: Foster tight collaboration across Design, Algorithms, Engineering, Merchandising, Marketing, and Operational teams to build solutions that exceed client expectations and drive business growth.
• Elevate the Product Culture: Work collaboratively across the broader group of Product Managers to foster and act as a role model for a high-performance, inclusive culture. You will actively coach and mentor peers, consistently identifying opportunities to uplevel the product discipline and practices across the organization.

We’re excited about you because you have…

• Experience: 7+ years of product management experience, ideally in direct-to-consumer (DTC), retail, or e-commerce. You bring a strong track record of building and scaling subscription-based products, leveraging recommendation systems and personalization to drive customer engagement and retention. Bachelor's degree in a quantitative or business discipline (MBA is a plus).
• Masterful Prioritization: You excel at ruthless prioritization, driven by a deep understanding of the client and our business model. You are adept at estimating impact—knowing exactly what is worth building and when to build it—while managing complex teams, interconnected systems, and competing stakeholder objectives to maximize team impact.
• Strategic & Analytical Rigor: You easily extract actionable insights from competing data sources, defining A/B experiments and leveraging statistical data to guide go-forward opportunities. Well-versed in Agile methodologies.
• Thoughtful Collaboration: You build strong relationships, empower diverse perspectives, and effectively communicate business cases and roadmaps to cross-functional partners and executive leadership.
• Product Sense: You have a keen eye for UX, working closely with Product Design to craft intuitive, delightful, and customer-centric experiences.

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. 
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do. 
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

As an Agent Experience & Office Manager, you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything, including but not limited to understanding Compass, training on our tools and programs, assisting with marketing requests, and more. As an AEM, you are passionate about your customers and delivering a world-class experience.

At Compass You Will:

• Serve as the face of the office by welcoming guests, managing mail distribution, facilitating in-office event setup, and providing first-line support for office-related needs; responsible for the overall appearance and organization of the office, maintaining supply inventory, and escalating facilities issues
• Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings
• Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions
• Provide essential marketing support by answering questions, creating collateral from templates, including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests
• Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass
• Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A activity
• Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent
• Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations
• Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change

What We're Looking For:

• 2-3 years of experience in customer service, training, office management, hospitality, or operations
• Previous experience in real estate a plus
• Previous experience with live or remote training a plus
• Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
• Passion for supporting and serving agents trying to grow their businesses
• The ability to establish credibility with key agent decision-makers and influencers
• Great listening skills, connects well with others, and is empathetic of the customer’s pain points
• A passion for creating community within a space; you encourage in-office interaction, bonding and engagement
• Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly
• Skilled communicator with great interpersonal skills, ability to build and manage relationships
• Meticulous attention to detail, highly organized
• Strong creative writing skills and eye for design
• Ability to work in the office during standard operating hours
• Ability to lift up to 25 lbs

Compensation:

About the role

Thatch is rewiring how health benefits work. We build software that gives employees real control over how they use their benefits.

We're looking for a Full Stack Engineer to join our Product Engagement team and improve how members and employers experience Thatch, from account creation through enrollment.

You’ll work on the product surfaces and systems that drive activation and engagement. That includes building user-facing features, the backend systems that support them, and the instrumentation needed to understand what’s working.

This is a product engineering role. You’ll work across the stack, partner closely with product and design, and ship changes that directly impact how customers experience Thatch. 

What you will do

• Own and improve core product flows related to onboarding, activation, and enrollment.
• Build and ship full stack features, from backend services to user-facing interfaces.
• Instrument product surfaces to understand user behavior and identify opportunities for improvement. 
• Design, test, and iterate on changes that improve conversion.
• Work closely with product, design, and cross-functional partners to ship solutions.
• Contribute to systems that support engagement and lifecycle messaging.

What we are looking for

• Experience building and shipping production web applications across the stack.
• Strong product judgment and comfort working through ambiguity.
• Ability to reason about user behavior and use data to inform decisions.
• Experience owning features end-to-end.
• Track record of cross-functional collaboration and good technical decision-making.

We care most about the scope you’ve owned, the impact you’ve had, and how you make decisions.

Tools and tech stack

• Ruby on Rails.
• React and TailwindCSS.
• Mixpanel, Segment, Braze.

Experience that stands out

• Work on onboarding, activation, or engagement-focused product areas.
• Experience at an early-stage or high-growth company.
• Background in healthcare, finance, or similarly complex domains.

How we work

• We move quickly and are biased toward action.
• We ship early, learn from real usage, and iterate.
• We operate with trust, ownership, and high empathy.
• We value clarity over ceremony and quality over shortcuts.

What to expect

We aim to keep the process thoughtful and efficient. Most candidates complete it within about three weeks. You can expect:

• An initial conversation with a recruiter.
• A conversation with the hiring manager.
• A collaborative pair programming session, followed by a systems design interview and a separate conversation with one of our engineering managers about how we work together.
• A final conversation with engineering and company leadership.

Senior Accounts Receivable / Accounts Payable Specialist

San Francisco Hub  —  Hybrid  —  Full-Time

About Ever Cars

Ever Cars is a technology-forward electric vehicle dealership based in San Francisco. We buy, recondition, and sell pre-owned EVs through our hub model, supported by floor plan financing and a growing wholesale channel. Our small but high-performing accounting team manages a full-cycle close process with automated pipelines, a cloud-backed vehicle database, and QuickBooks Online as our GL. We’re looking for someone who thrives on the transactional rhythm of a dealership—someone who can own the day-to-day financial operations so our accounting leadership can focus on reporting, controls, and strategic initiatives.

Role Summary

You will own the full accounts receivable and accounts payable cycles for the dealership, from recording customer payments and reconciling bank activity daily, to monitoring outsourced bookkeeping work, processing vendor payments, and handling customer refunds. You’ll work closely with our title clerk, F&I team, and operations staff to keep cash flowing accurately through our clearing accounts. This role is highly cross-functional—you’ll touch every major transaction that moves through the dealership.

Accounts Payable

• Monitor and QA the outsourced bookkeeper’s work in Ramp (credit card expense categorization, receipt matching, merchant rule accuracy)
• Onboard new vendors into QBO and Ramp; maintain vendor master data and W-9 / 1099 tracking
• Process manual payments for vehicle purchases outside of Ramp, including written checks and wire transfers
• Execute lien payoff payments for purchased vehicles through DMS and lender portals
• Coordinate with auction houses on invoice disputes, short-pays, and credit requests
• Process and reconcile transport vendor invoices (outbound delivery, towing, inbound transport)
• Track accrued liabilities for significant expenses incurred but not yet invoiced; flag items approaching 30 days
• Prepare and upload NACHA payment files for floor plan payments, ensuring clearing accounts reconcile to $0 each period

Accounts Receivable

• Reconcile all bank accounts daily (operating, credit card, and ACH deposit accounts) and record customer payments in QBO
• Monitor the customer downpayment receivable subledger and investigate aging items; escalate unmatched deposits
• Match lender funding payments to DMS deal invoices; resolve short-pays and funding variances
• Track the cash-in-transit (CIT) position daily—funded deals awaiting bank deposit, deposits awaiting lender remittance
• Process and clear bank deposit entries through the deposit clearing workflow
• Monitor and clear credit card and ACH payment clearing accounts; investigate items that don’t auto-match
• Follow up with lenders on stale funded-not-received balances; coordinate with F&I and title teams on hold-ups

Customer Refunds & Credits

• Own the end-to-end customer refund process across all refund types: DMV overages, vehicle returns, warranty claim payments, overpayments, and deal unwinds
• Process DMV overage refunds by reconciling registration service invoices against actual fees collected
• Coordinate vehicle return refunds with the sales and F&I teams; ensure return entries reverse the original deal correctly
• Track warranty and service contract cancellation refunds from plan providers and apply to customer accounts
• Issue refund checks or initiate ACH refunds; maintain a refund log with supporting documentation for each transaction

Title, F&I & Cross-Functional Coordination

• Work closely with the title clerk on DMV fee reconciliation, registration timing, and DMV payment clearing
• Partner with the F&I team on deal funding status, lender stipulations affecting payment, and contract cancellations
• Serve as the finance team’s point of contact for operations staff on payment status inquiries, vendor issues, and customer account questions
• Coordinate with the acquisitions team on purchase disputes, arbitration returns, and fraud-related payment holds
• Support the Controller during month-end close by preparing clearing account reconciliations and flagging unresolved items

Additional Responsibilities

• Maintain and update vendor and customer mapping files used by automated import pipelines
• Review and approve recurring journal entries for accuracy before posting (prepaid amortization, accruals)
• Assist with sales tax remittance preparation and DMV fee payment reconciliation
• Support annual 1099 preparation and vendor payment reporting
• Help build and document SOPs for new transactional processes as the dealership scales
• Identify opportunities to automate manual payment and reconciliation workflows

Qualifications

Required

• 3–5 years of full-cycle AR/AP experience, ideally in automotive retail, dealership operations, or a similarly transaction-heavy environment
• Strong Excel skills—comfortable with VLOOKUPs, pivot tables, and reconciliation workbooks
• Detail-oriented with a high tolerance for volume—this role processes hundreds of transactions per month
• Clear communicator who can work across departments (finance, ops, sales, title, F&I) without needing constant direction

Preferred

• Experience with DMS systems (CDK, DealerTrack, Reynolds & Reynolds)
• Hands-on proficiency with QuickBooks Online (journal entries, invoices, bills, bank feeds, reconciliations)
• Experience with corporate card platforms (Ramp, Brex, or similar) for expense management oversight
• Familiarity with floor plan financing, NACHA/ACH payment processing, and lender funding workflows
• Exposure to EV or specialty vehicle retail
• Interest in process automation—we use scripted pipelines and database-backed workflows, and we’d love someone curious about how they work

The expected salary range for this position is $80,000 – $105,000 annually. Actual compensation may vary based on factors including experience, skill set, certifications, business needs, and geographic location. In addition to base salary, employees may be eligible for discretionary bonuses, equity, and a comprehensive benefits package.

Why Ever Cars

• Join a small, high-impact team where your work directly shapes how the business runs—not just how the books close
• Clear growth path: this role is designed to evolve into an AR/AP Manager position within 12 months as we add headcount and locations
• Modern tech stack—we’re building automated pipelines, not drowning in spreadsheets (though you’ll still use plenty of Excel)
• Hybrid flexibility with a collaborative on-site culture at our SF Hub

Ever Cars Co. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About First Connect:

First Connect Insurance Services is a digital platform providing independent insurance agents access to top US carriers and the optionality necessary to grow their businesses. Agents can work with over 150 carriers, selling various insurance policies, including home, auto, small business, and more. We’re on a mission to overhaul the technology agents have access to, putting consumer-grade software at their fingertips. We’ve got thousands of active agents with hundreds joining monthly and we plan to accelerate our growth.

Role Overview:

The Account Manager would oversee client relationships and business operations within a designated region. In this role, you will manage key accounts, drive regional growth, and ensure exceptional client satisfaction. Goal of this position is to increase agent knowledge & understanding and ultimately production with appointed carriers as well as expansion with other carriers. The Account Manager would also provide input and participate in gathering and creating reports relating to monthly production by carrier, market intelligence, market planning and communication of development of services and incentives to agents. You are well-versed in the P&C insurance realm and have an in-depth knowledge of the industry as a whole. You are great at building long-term agency relationships and detailed in training on new products, processes and best practices.

What You’ll Do:

• Serve as the primary point of contact for clients within the assigned region.
  
  
• Develop and maintain strong, long-lasting relationships with key stakeholders.
  
  
• Regularly schedules, coordinates and conducts agent training sessions on individual and regional basis.
  
  
• Achieve and exceed sales and revenue targets for the region.
  
  
• Identify opportunities for upselling, cross-selling, and new business development.
  
  
• Collaborate with the sales team to develop and execute regional strategies.
  
  
• Conduct regular account reviews to evaluate performance and strengthen relationships.
  
  
• Use data-driven analysis to identify trends and opportunities for growth.
  
  
• Schedules, coordinates and conducts monthly internal meetings with staff to address agent touch points and new carrier updates.
  
  
• Collects and communicates feedback from agent training sessions to appropriate department to drive improvements.
  
  
• Responsible for improving overall agency production by not only training new agencies but also identifying/removing obstacles in current agency production.
  
  
• Identify opportunities and conduct agency marketing visits with appointed agencies to stimulate higher production with on-site training on multi-market solutions.
  
  
• Completes quarterly carrier evaluations to include production levels and incentive recommendations.
  
  
• Responsible for knowledge of all Carrier Markets and Products, Commission Structures, Appointment.
  
  

Must Haves:

• Bachelor's degree or equivalent work experience.
  
  
• 5+ year's experience marketing P&C including marketing to Independent Agents.
  
  
• Must have experience training and developing agency staff.
  
  
• Must demonstrate ability to problem solve and communicate well.
  
  
• Must be able to understand and review agency qualifications for appointment and make recommendations for appointment or dismissal.
  
  
• Experience selling and marketing to large territories P&C personal lines and Commercial products including homeowners, and personal auto is a plus.
  
  
• Must possess excellent written and oral communication and organizational skills including formal presentation skills before both small and large groups.
  
  
• Must be based in or willing to work in the San Jose, San Francisco, or East Bay areas of California.

Benefits & Perks:

First Connect treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide our team with: 

• Multiple medical plans to choose from and 100% employer-covered dental; vision plans for our team members and their families.
• We also offer a 401(k) retirement plan, short; long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
• Work-From-Home Stipend – Employer-provided WFH equipment and an $85 monthly expense stipend to ensure you’re set up for success.
• Equity - This position is eligible for equity compensation
• Training and Career Growth - Training and internal career growth opportunities
• Flexible Time Off - You know when and how you should recharge 

The base pay range for the role is $75,000 - $85,000 + Commission. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs, and market demands.

First Connect is an equal-opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.

Applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any First Connect applicant who requires reasonable accommodations during the application process should contact the First Connect People Team to make the need for an accommodation known.

About the Role:

Strategic Partnerships support PitchBook's strategic priorities through establishing third party relationships and delivering revenue, exposure, improved market penetration, and/or content to PitchBook. The team works closely with PitchBook’s Segments & Solutions, Direct Data, Product, Data Operations, Commercial, Marketing, Research, RevOps, Legal, and Finance teams to execute on partnership opportunities to maximize the growth of the PitchBook business. 

Partnerships are designed to extend PitchBook’s reach, establish relationships to improve the workflows of our clients, enrich PitchBook’s original data and research with differentiated content, and identify strategic investment opportunities. The Senior Partnerships Manager is responsible for the lifecycle of partnership management including the day-to-day management of a portfolio of existing partnerships which may include key channel partners, proactive outreach to prospective partners, and evaluating inbound partnership opportunities. This role works closely with Strategic Partnerships leadership to contribute to strategic objectives as they relate to partnership opportunities and with stakeholders across all other departments to define market landscape, assess competitive position, and identify potential partners. This role requires someone with a proactive approach to relationship management, ability to weigh partner interests against PitchBook's strategy, and an expertise in building relationships externally and internally within a cross-functional team environment. 

Primary Job Responsibilities:

• Lead partner sourcing efforts by identifying and evaluating new data, research, and capability providers aligned with business needs 
• Manage ongoing relationships with key partners, ensuring service quality and contract compliance, and proactively identify new potential partnership expansion opportunities 
• Oversee contract negotiations, renewals, and amendments in collaboration with Legal and Finance 
• Monitor partner performance and usage metrics to inform renewal decisions and identify optimization opportunities
• Suggest partnership marketing programs to expand key partnership opportunities and collaborate with Marketing and GTM teams to support partner-related campaigns and communications 
• Maintain a robust pipeline of potential partners and track industry trends to inform partner strategy
• Coordinate quarterly payment cycles and budget tracking for partner contracts
• Provide input into partner-related budgeting and forecasting processes 
• Support the vision and values of the company through role modeling and encouraging desired behaviors 
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• Bachelor’s degree preferred 
• 7+ years of account management and/or business development experience
• 7+ years of experience working with financial services clients; experience with Investment Banking, Private Equity, Venture Capital, and Limited Partner clients a benefit  
• Domain expertise in at least one of PitchBook’s core capabilities (e.g. Funds & Benchmarking, Credit, Equity Research, etc.) 
• Prior experience with partnership/alliance licensing and go to market structures strongly preferred 
• Exceptional customer-facing skills and experience with key account relationships required
• Ability to gather and distill information from disparate sources to form strategic recommendations  
• Excellent verbal and written communication skills with a keen eye for detail
• Superior cross-team collaboration skills with a proven ability to coordinate with stakeholders across multiple teams and operate in a matrixed environment 
• Proficiency with the Microsoft Office suite (including Copilot) and the ability to pick up new systems and software easily  
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health            

• Comprehensive health benefits
• Additional medical wellness incentives 
• STD, LTD, AD&D, and life insurance

Emotional Health 

• Paid sabbatical program after four years
• Paid family and paternity leave 
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend 
• Robust training programs on industry and soft skills 
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare  
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program  
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program 
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. 

Compensation

• Annual base salary: $140,000-$170,000
• Target annual bonus percentage: 10%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-MS1

#LI-Onsite

About the Role

Chime is hiring a Principal, Web Platform and Experience Manager to own the next chapter of Chime.com. You'll connect Marketing, Product, and Engineering to deliver a scalable, measurable, and personalized web ecosystem — combining CMS architecture, technical performance, and user-centered design to build a high-speed, high-trust growth engine for acquisition and brand.

As a senior leader, you'll drive the evolution of our site architecture, performance infrastructure, and content platform, with direct impact across SEO, experimentation, and brand storytelling.

The base salary offered for this role and level of experience will begin at $173,000 and up to $240,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Own the 12–24 month roadmap for our headless CMS, reusable components, and Core Web Vitals improvements
• Leverage our Contentful platform to accelerate page velocity, experimentation, and personalization across Chime.com
• Set and own OKRs for Chime.com as a growth channel, with recurring reporting to senior leadership
• Drive discovery for new platform capabilities, including opportunity sizing and requirements definition ahead of Engineering handoff
• Own site health reporting — Core Web Vitals, performance, and conversion metrics — in partnership with Analytics
• Partner with SEO/AEO and Content Strategy to ensure templates meet search best practices — schema, internal linking, and metadata
• Build a scalable operating model for cross-functional page launches and site updates
• Enable experimentation across the platform in support of CRO testing needs

To thrive in this role, you have

• 8+ years owning large-scale or headless CMS platforms — Contentful, Storyblok, Sanity, or equivalent
• Strong command of Core Web Vitals, caching strategies, and performance-tuning techniques
• Hands-on experience with technical SEO, structured data, and web accessibility standards
• Proven ability to write PRDs, define acceptance criteria, and drive sprint execution with engineering teams
• Experience making roadmap trade-off decisions under resource constraints with a clear bias toward high-impact work
• Fluent in GA4, Looker, and Google Search Console with a track record of partnering with data teams on reporting
• Skilled at translating technical complexity for non-technical stakeholders across Marketing, Product, and Leadership

#LI-AM1 #LI-Hybrid

About the Position

Golden State is looking for a detail-oriented Accounting Manager team to support the growth of our business. This is a hands-on role that combines high-level technical execution with rigorous oversight. As an individual contributor, you will be responsible for both the primary preparation of complex financial data and the critical review of accounting cycles to ensure 100% accuracy and GAAP compliance. This role is designed for a technical and operational expert who thrives on “owning the work” from entry to final financial statement presentation. 

Come share your expertise while learning more about this growing sports and entertainment organization that values your initiative and dedication! 

This is a full-time, on-site position located in San Francisco, CA.

Key Responsibilities

• Act as the end-to-end accounting owner for designated entities or business units
• Serve as the primary point of contact for all accounting-related matters
• Proactively identify risks, opportunities, and accounting impacts
• Ensure financial results accurately reflect underlying business activity
• Manage and deliver core accounting functions, including general ledger, month-end close, and account reconciliations
• Act as the final reviewer for schedules prepared by peers, ensuring all work is audit-ready and GAAP compliant
• Ensure accuracy, completeness, and timeliness of financial reporting
• Proactively manage audit requests, providing high-quality supporting documentation and clear narratives for auditors
• Serve as the primary expert for contract review and documentation
• Handle complex accounting issues, including revenue recognition, accruals, and technical accounting research
• Ensure compliance with GAAP, League, and company policies
• Partner with business leads to understand new transactions; proactively identify accounting implications and draft technical memos to document the appropriate treatment
• Partner cross-functionally with teams such as FP&A, Legal, and Operations
• Prepare and analyze reports for internal stakeholders, provide timely responses to financial questions, and support financial planning efforts
• Proactively monitor business activities to ensure new revenue streams or expenses are captured and accounted for in real-time
• Drive process improvements and automation initiatives to increase efficiency
• Represent the accounting function in transformational projects; map out data flows, design journal entry logic for new systems, and complete User Acceptance Testing (UAT)
• Draft and maintain standard operating procedures (SOPs) for accounting processes to ensure consistency and knowledge retention
• Other duties as assigned

Required Experience and Skills

• Bachelor’s degree, preferably in Accounting, or equivalent work experience
• Certified Public Accounting (CPA) certification preferred
• Minimum 5 years of progressive accounting experience
• Strong knowledge of US GAAP; familiarity with NBA League reporting requirements a plus
• Expertise with ERP systems (e.g., Netsuite, Oracle, or SAP) and reporting tools
• Proficiency in Microsoft Office Suite / Google Suite; advanced Excel skills
• Ability to work independently and manage multiple priorities
• Strong analytical, problem solving, and organizational skills
• Excellent attention to detail and accuracy
• Effective communication skills, both written and verbal
• Experience working in a fast-paced, high-growth/dynamic environment
• Exposure to system implementations or process transformation initiatives a plus

Compensation

• $128,000 - 130,000 Per Year + Bonus
• Comprehensive Medical, Dental and Vision benefits for employees and dependents
• Employer 401K match
• Vacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leaves
• Warriors home tickets, team store discount and more!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 Golden State is an equal opportunity employer.

We will ensure that qualified applicants with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Want to learn more about who we are and what we value? Visit www.warriors.com/employment

Please refer to our California Privacy Notice for more information about how we process your personal information, and your data protection rights.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.

What you’ll do

Strategically support Stripe’s largest and most complex users.

Responsibilities

• Provide a gold standard experience to your assigned accounts’ key stakeholders
  
• Work with the wider Operations team to provide current state, resources and knowledge to enable gold standard experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development
  
• Foster long term user relationships that grow loyalty to Stripe and Stripe products
  
• Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion
  
• Work closely with Account Management and other user facing teams as part of a larger effort to support users on Stripe
  
• Lead user facing meetings both in person and through video chat
  
• Collaborate on the continued design of this support offering
  
• Create user-facing content for long term solutions

Who you are

We are looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years experience in enterprise level client-facing work
  
• Strong product sense and energized by the challenge of solving difficult user related problems
  
• Strong written and verbal communication skills
  
• Ability to lead complex integration conversations in a highly consultative and proactive manner
  
• Familiarity with APIs and ability to explain API concepts to Stripe’s largest and most technical customers
  
• Familiarity with SQL and comfort building basic queries and modifying more complex ones
  
• Strong technical troubleshooting skills and experience interfacing with technical teams
  
• Adept client relationship management skills
  
• Ability to engage in business-level and technical conversations at multiple levels of the organization

Preferred qualifications

• Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes
• Experience practicing in small to medium scale project management
  
• Strong organizational skills and self-starting mindset
• Experience with tools like Postman, xCode, Python, Webhooks, and ETL 
• Experience in the payments industry

• Directly manage and cultivate a named account list while crafting comprehensive account plans aimed at winning and expanding business with upper middle market and enterprise companies.
• Build and sustain key relationships with C-level executives, ensuring the orchestration of appropriate executive touchpoints.
• Contribute to the development of our platform partnership strategy by establishing repeatable processes and scalable engagement models.
• Develop outbound strategies to create and nurture new business opportunities.
• Own the complete sales cycle, from lead generation to closing sales with upper middle market and enterprise clients.
• Coordinate and support the implementation of sold platforms and facilitate their effective utilization of Stripe products.
• Foster relationships with executive stakeholders at both new and existing clients.
• Collaborate with leaders across various functions (such as Engineering, Product, and Finance) to conduct complex product workshops and financial analyses.
• Lead and contribute to team initiatives aimed at developing and refining our sales process.
• Engage with Product and Engineering teams to shape and drive product strategy.

• A minimum of 3-6 years of sales or prospecting experience, ideally within a technology company, showcasing a consistent record of top performance.
• Directly manage and nurture a named account list and develop account plans for winning and expanding business with upper middle market and enterprise companies.
• Build and maintain key relationships with C-level executives while orchestrating the right executive touch points as well.
• Contribute to shaping our platform partnership strategy and building repeatable processes and scaled engagement models.
• Develop outbound strategies to create and nurture opportunities.
• Own the full sales cycle from lead to close for upper middle market and enterprise companies.
• Develop relationships with executive stakeholders at new and existing clients.
• Work with company leaders from multiple functions (e.g., Engineering, Product, and Finance) to lead complex product workshops and financial analyses.
• Lead and contribute to team projects to develop and refine our sales process.
• Engage with Product and Engineering teams to help drive product strategy.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

What you’ll do

In this role, you will be at the forefront of a rapidly evolving space, helping to define and execute Stripe's strategy for enabling AI agents to thrive online. You will play a critical role in engaging early adopters, understanding key use cases, and driving the Stripe narrative on Agentic Commerce.

Responsibilities

• Engage with early adopters among AI companies, marketplaces, and developers to understand their needs and challenges in leveraging financial services within agentic workflows. This includes companies focused on personal shopping agents and those building AI-powered applications.
• Develop a deep understanding of agentic commerce use profiles, including traditional companies exploring AI, marketplaces with monetization needs, personal shopping agents requiring spend/hold/receive functionalities, and developers seeking Stripe integration.
• Articulate Stripe’s narrative on agentic commerce and its value proposition to various audiences, demonstrating how Stripe is solving key problems such as automating financial services, monetizing AI agent usage, enabling secure spending by AI agents, and simplifying integration.
• Develop and recommend solutions in partnership with core Account Executives, Solutions Architects, Product, and Product Marketing tailoring Stripe's offerings to specific agentic commerce use cases.
• Contribute to the development and execution of the go-to-market strategy for Agentic Commerce.
• Help develop AI-specific sales plays and identify key use cases to drive adoption.
• Establish and grow partnerships with foundational AI model companies and innovative, fast-moving startups building out agentic capabilities.
• Gather and share user feedback and industry trends to inform Stripe's product strategy and roadmap for Agentic Commerce.
• Collaborate closely with Product Marketing to create educational content and enablement materials for internal teams and potential users.
• Evangelize Stripe's Agentic Commerce position in relevant forums such as EBCs, Sessions, Tours, and contribute to establishing Stripe as a leader in this space.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of experience in business development, sales, or partnerships within the technology or financial services industry.
• Strong understanding of the AI landscape, including LLMs, AI Agents, and their applications.
• Familiarity with payments processing, financial services APIs, and usage-based billing models.
• Proven ability to identify and develop new business opportunities and build strong customer relationships.
• Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
• Experience working cross-functionally with product, marketing, and sales teams.

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

The Solutions Architecture Team partners with our users to realize their full potential through the adoption of prescriptive solutions that drive their growth and success.

We work with C-level executives, finance leaders, product design and engineering teams at global brands and platforms who are building financial services solutions with Stripe. Our SA team works closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for Stripe’s largest users including Enterprises, Digital Natives, and SaaS Platforms. We also work with the world's most innovative startups and mid market users to position our offerings and solutions for their use cases. 

At Stripe, managers grow teams and inspire them to do outstanding work. This leader must be a driver who loves building teams and growing businesses. This role requires great interpersonal skills to work cross functionally, as a trusted advisor to both our sales, partner and professional services teams, as well as, with our product development and marketing teams. As head of Solution Architecture for our existing business, you will lead, build, and mentor a world class pre-sales engineering team to grow the existing user base through upsells and cosells. You will drive collaboration from cross-functional teams to influence and unify stakeholders at all levels of the organization to drive business results. You will lead from the front and drive outcomes for our users. 

What You’ll Do

Responsibilities

• Business and technical thought leader able to partner and drive the strategy and execution plan for the segment, working with cross functional partners
• Recruit, hire, lead, retain and coach a world class pre sales team.  Be an advocate for presales within the organization
• Align with a leader for the business line to understand trends and share insights for Stripe’s leadership and product teams
• Nurture and be the role-model of a positive outlook, can-do attitude and growth mindset, while leading and keeping the SAs motivated in a fast paced and ever changing environment
• Define and drive success for your team by empowering them to nurture and grow existing business through upsells and cross sell motions
• Partner closely with Sales, Marketing and Technical Teams (Professional Services, Partners, Product, Development, etc) to develop joint go-to-market initiatives that drive positive user experience and outcomes while driving revenue retention and growth
• Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
• Serve as an executive champion and lead EBCs with important customer base
• Maintain a strong internal relationship with the product teams and champion the voice of our users and customers to influence product direction and feature priorities
• Drive collaboration across teams to influence and unify stakeholders at all levels of the organization
• Lead and support the team in complex evaluations, problem solving and challenging customer environments
• Build processes to measure the performance and impact of the Solutions Architecture Team and ensure that the team is optimized to meet rapidly evolving business needs
• Stay current on industry trends and competitive dynamics, and leverage this knowledge to shape strategy around user engagements 
• Represent Stripe at industry events and conferences, customer business reviews and contribute to new ideas and industry best practices
• Act as an escalation point for pre-sales and post sales technical issues that arise

Minimum Requirements

• You must have at least 3+ years of pre-sales leadership experience and 10+ years’ experience within a technical sales function
• A track record of building and leading world-class solution architecture/ engineering  teams ideally in a SaaS or usage-based businesses
• Experience working with Enterprise, Digital Native, SaaS Platform business models 
• Energy, enthusiasm, and passion for making customers successful
• Previous technical sales experience with APIs and/or payments industry experience
• Strong executive presence and ability to foster deep relationships with our users
• Bachelor's degree or equivalent military experience required
• Willingness to travel approximately 25% of the time to engage with customers and collaborate with internal teams.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Global Executive Marketing team creates experiences for the executive audience that build advocacy and trust, strengthen relationships, and generate revenue. We understand the executive audience and create content and experiences to programmatically reach them, helping Stripe attract, grow, and retain our most strategic users. The team is composed of three functional groups - 1) Executive Briefings, 2) Executive Programs and 3) Executive Content - that work together to help users learn more about Stripe and discover new areas for collaboration.

What you’ll do

As a member of the Executive Briefing team, you will be on the ground floor defining the strategy of our program and leading the evolution of our executive briefings in our South San Francisco HQ. You’ll be collaborating with Stripe executives, sales teams, product management and engineering teams across geographies to ensure continuous program innovation and enhanced offerings that allow our team to scale in support of the rapid growth in global commerce.

Responsibilities

•  Evolve our global executive briefing motion: You will be a co-lead for our AMER executive briefings and will lead the charge to advance our strategy. You will build upon the program's foundation and evolve our offerings to exceed the expectations of our customers and key internal stakeholders.
• Elevate the in-person briefing experience: You will be the face of our executive briefing center (EBC) in our office in South San Francisco. You will work with workspace and account teams to continuously elevate the experience we are delivering to executives that visit us in the space. 
• Build a trusted relationship with go-to-market teams. You’ll serve as a primary contact and partner to sales teams, provide guidance on executive briefings and manage priorities/expectations at every stage of the customer lifecycle.
• Design the customization of high-quality executive engagements. You are customer-obsessed and listen closely to our customers to understand their unique challenges. You connect with expert Stripe teams to collaborate and deliver inspiring narratives within our executive engagements. You will customize agendas and content to ensure briefings run effectively in virtual and in-person settings.
• Share customer feedback with sales and product teams: You’ll become an expert in the needs of customers and the expectations across the industry, documenting feedback that will influence product strategy and sales priorities.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• BA/BS degree (in lieu of degree, 4 years of relevant work experience)
• 6+ years of executive briefing, consulting or marketing experience, preferably in B2B scenarios. Experience in executive engagement programs, strategic partnerships, sales or sales enablement is a plus
• Strong cross-functional collaboration skills with Leadership, Sales, Product, and Marketing teams to produce user-centric engagements
• Excellent problem-solving, critical thinking, written and verbal communication, and analytical skills
• Efficient project management experience. You have a strong track record of driving simultaneous projects and multiple initiatives
• High energy and infectiously optimistic attitude. Works well under pressure, meets tight deadlines and doesn’t get phased by rapidly changing environments

Preferred qualifications

• Experience in the payments, financial technology, or adjacent industries or marketing FinTech solutions or marketing to FinTech companies
• Experience managing multiple vendors including catering, swag suppliers, etc
• Experience at a highly dynamic, high-growth tech company or consulting firm
• Experience working as part of an international team, split across multiple time zones.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Global Partner Marketing team extends Stripe’s marketing reach to customers and prospects by educating, engaging, and enabling partners worldwide to build market awareness and generate demand for Stripe solutions and services. We market to, with, and through our partners to increase our reach, scale our impact, accelerate revenue growth, and support partners in expanding their businesses with Stripe.

This role will work closely with the Agentic Commerce and AI GTM team, part of the newly-formed AI growth team, to cultivate and expand our relationships with leading AI companies and major technology partners, thereby driving the next wave of growth of Stripe’s suite of agentic commerce products.  

What you’ll do

We are seeking an experienced, creative, and results-driven marketer to join our Global Partner Marketing team. Our mission is to deliver an exceptional Stripe experience for our partners by providing them with the right engagement, resources, and incentives as they build, launch, market, and scale their businesses with us. The Global AI Partner Marketing Manager will work directly with some of our most strategic AI partners to identify our shared users, develop joint marketing plans, and execute co-marketing campaigns aimed at driving customer acquisition and activation. As the inaugural hire dedicated to this partner segment, you will have the unique opportunity to shape our AI partner marketing strategy and investment model.

At Stripe, we're looking for people with passion, grit, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren't afraid to challenge assumptions.

Responsibilities

• Partner closely with the AI Growth team, Product Marketing, and Product to gather inputs and align on strategies that support mutually beneficial opportunities
• Define annual joint marketing strategies, objectives, and success metrics for a portfolio of strategic AI partners
• Develop aligned messaging and produce bespoke co-marketing campaigns and activations with your portfolio of partnersExecute co-marketing initiatives (e.g. joint email campaigns, co-branded webinars, etc.) to drive new user acquisition, increase product upsell, and generate sales pipeline with and through partners
• Deliver account based marketing plans to support GTM strategies aligned with sales
• Integrate partners into Stripe-led campaigns by collaborating with cross-functional marketing teams such as Campaigns, Product Marketing, Regional Marketing, and Demand Generation
• Define scaling mechanisms to provide marketing resources and enablement that support a scaled partner motion
• Manage marketing budgets with each partner to drive ROITrack and evaluate the performance of co-marketing activities, sharing insights with the team to identify the most effective strategies and recommendations 

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of relevant B2B marketing experience that can span marketing, product marketing, or partner marketing
• At least 2-3 years of product marketing or go-to-market experience; experience working with payments, AI, or commerce preferred
• Experience working closely with go-to-market partners to build joint marketing plans and execute marketing programs and campaigns that drive mutually beneficial KPIs and new customer acquisition and pipeline generation outcomes
• Experience shaping joint messaging and creating content with partners
• Demonstrated experience in measuring and improving the ROI of marketing investments through an indirect business model leveraging partners
• Deep understanding of the user journey through a partner distribution channel and funnel, sales cycle and product lifecycle and their respective requirements on the partner marketing organization to drive attach and revenue  

Preferred qualifications

• Strong skills in building relationships with existing and new partners to align plans, drive clarity, and ensure effective communication of progress
• High agency and adaptability, thriving in a fast-paced environment with the ability to handle ambiguity and work autonomously.
• Big picture thinking and meticulous attention to detail–you’re able to quickly understand overall business objectives, build a well-aligned marketing strategy and drive yourself and your cross-functional partners towards execution.
• Excellent written and verbal communication skills with the ability to influence various stakeholders both internally and externally.
• Excellent analytical skills and the ability to craft actionable insights from complex data

Recorded Future is looking for an Account Director who thrives on growing existing relationships, expanding footprint within accounts, and driving long-term customer value. This role is built for someone who takes a thoughtful, consultative approach to sales—uncovering opportunities, navigating complex organizations, and turning satisfied customers into strategic partners.

What You’ll Do

• Own and grow a portfolio of existing customer accounts, focusing on expansion, upsell, and long-term value creation
• Overcome churn through helping the client see how the solution is solving business issues 
• Build and maintain multi-threaded relationships across cybersecurity, IT, and procurement stakeholders
• Identify and develop new opportunities within existing accounts through a consultative, insight-driven sales approach
• Manage the full sales cycle end-to-end, with typical deal cycles around 6 months
• Partner closely with Sales Engineers and internal teams to deliver tailored solutions and drive deal progression
• Maintain a strong understanding of customer goals and align solutions to their evolving business needs
• Execute account plans that drive retention, growth, and customer satisfaction

What You'll Bring

• Proven success in account management, account growth, or expansion-focused sales roles
• Ability to navigate and influence multiple stakeholders within complex organizations
• Strong consultative selling skills with a focus on relationship-building and value discovery
• Experience managing mid-length sales cycles (4–8 months) and owning deals end-to-end
• Comfort working within a defined territory of existing accounts, with a strategic mindset toward growth
• Experience in cybersecurity, SaaS, or enterprise technology is a plus

Why This Role

If you enjoy developing accounts over time, uncovering hidden opportunities, and building lasting customer partnerships, this role offers the chance to make a measurable impact in a high-growth environment—without the pressure of a pure hunting motion.

The base salary range for this full-time position is $123,000-$184,000. Our salary ranges are determined by role, level, and location. The salary displayed reflects the range for new hire salaries for the position across all US locations. Within the range, individual pay is determined by state, work location and additional factors, including job-related skills, experience, and relevant education or training. This position may be eligible for incentive compensation, equity, and medical, dental, vision, life insurance and 401K. Your recruiter can share more about the specific details of the compensation and benefit package during the hiring process.

#LI-Remote

About the job

The Principal Customer Success Business Partner (CSBP) for our Technology, Media & Telco (TMT) vertical is primarily responsible for successful deployment, ensuring our customers are adopting our solutions, realizing value and identifying growth opportunities. Acting as a key contact for customers, the CSBP will work alongside our Sales, Professional Services and Partner teams to ensure that the customer is trained and has a successful implementation. As the primary customer contact the CSBP will handle critical issues and ensure customer satisfaction and value realization. Your primary objective will be to execute the overall company and Customer Success strategy to protect and defend the existing customer base, ensure customer value realization and unlock growth with existing customers.

Strategic objectives:

• Handle a portfolio of Enterprise Customers with a ARR of ~$10M with a focus to improve the customer's value and ROI on Anaplan, secure contract renewal, and identify growth opportunities
• Be the primary Anaplan point of contact and customer-trusted adviser during the customer life cycle
• Work as part of an account team and utilize your internal resources to execute the account strategy
• Spot opportunities within existing customers to deliver value and grow the Anaplan footprint at accounts
• Connect the customer to other areas of Anaplan as needed including Product, Support, Community & Sales as well as our partner network.

Customer adoption:

• Proactively monitor customer end-user adoption and sponsorship; build action plans to remedy if needed
• Guide and support Customers to secure strong adoption
• Work closely with Customers to align Platform Expansion plans to key business objectives
• Enable Customers to achieve business transformation with Anaplan, helping them to map their business goals to the platform capability
• Promote and support engagement with Anaplan through community usage, user groups, and event participation (e.g. CPX, Master Anaplanner Program, local and virtual user groups)
• Educate Customers on our Platform Roadmap
• Run regularly scheduled customer check-ins.

Implementation:

• Work with our Customers, Partners, and Professional Services team to ensure implementation success and service quality exceeds customer expectations
• Coach customers to create and manage a delivery model and change management framework to support their Anaplan journey
• Support and collaborate with Anaplan partners
• Mediate to resolve all technical/platform issues with existing implementations
• Partners and internal support teams
• Handle issues of customer concern
• Ensure proactive ticket resolution
• Advocate our model-building best practices with your customers.

Results of all above: Safeguard high CSAT/NPS scores; improve customer relationships to reduce detractors and passives and build champions.

Your Qualifications

• 10+ years of experience in account management, consulting, or client services background is required
• Customer-first mentality
• Extreme ownership mentality
• Ability to work with urgency, and remain calm under pressure
• Comfortable and confident when presenting to customer executives and stakeholders
• Adapts well to change and is flexible
• Curiosity: a strong desire to understand how and why a customer operates, what objectives they have in the marketplace, and how Anaplan can help them with their objectives
• Strong troubleshooting and problem-solving skills
• Account management or client/professional services background
• Strong project and program management experience
• Ability to multitask and prioritize daily and weekly tasks
• Run your own business mentality & drive
• Curiosity: a strong desire to understand how and why a customer operates, what objectives they have in the marketplace, and how Anaplan can help them with their objectives
• Strong communication skills with the ability to communicate and translate technical information to all personas
• Able to use technology to handle their customer portfolio
• Experience in business planning including annual operating plans, forecasting, and modeling experience is a plus
• Experience with Techn, Media, and Telco industries is a plus

Other:

• Travel (up to 25%) is expected, largely within region.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex,  including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys. The ideal candidate is an engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.

Where you’ll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
• Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
• Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.
• Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.
• Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
• Drive continuous improvement in engineering processes, technical architecture, and product quality.
• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Strong technical background and understanding of software development principles.
• Expertise leading full-stack engineering teams delivering end-to-end product experiences.
• Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.
• Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
• Track record building AI-powered product experiences, including LLM-driven automation and personalization.

Bonus points

• Experience with data platforms such as Snowflake, Hex, or similar.
• Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.
• You have started your own technology venture or were an early technical founder/employee. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex,  including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys. The ideal candidate is an engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.

Where you’ll work

This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
• Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
• Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.
• Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.
• Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
• Drive continuous improvement in engineering processes, technical architecture, and product quality.
• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Strong technical background and understanding of software development principles.
• Expertise leading full-stack engineering teams delivering end-to-end product experiences.
• Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.
• Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
• Track record building AI-powered product experiences, including LLM-driven automation and personalization.

Bonus points

• Experience with data platforms such as Snowflake, Hex, or similar.
• Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.
• You have started your own technology venture or were an early technical founder/employee. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex,  including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys. The ideal candidate is an engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.

Where you’ll work

This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
• Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
• Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.
• Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.
• Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
• Drive continuous improvement in engineering processes, technical architecture, and product quality.
• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Strong technical background and understanding of software development principles.
• Expertise leading full-stack engineering teams delivering end-to-end product experiences.
• Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.
• Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
• Track record building AI-powered product experiences, including LLM-driven automation and personalization.

Bonus points

• Experience with data platforms such as Snowflake, Hex, or similar.
• Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.
• You have started your own technology venture or were an early technical founder/employee. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex,  including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys. The ideal candidate is an engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
• Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
• Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.
• Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.
• Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
• Drive continuous improvement in engineering processes, technical architecture, and product quality.
• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Strong technical background and understanding of software development principles.
• Expertise leading full-stack engineering teams delivering end-to-end product experiences.
• Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.
• Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
• Track record building AI-powered product experiences, including LLM-driven automation and personalization.

Bonus points

• Experience with data platforms such as Snowflake, Hex, or similar.
• Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.
• You have started your own technology venture or were an early technical founder/employee. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 CAD - $300,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

As a Customer Success Manager in our Retail team you will be part of a team managing some of the world’s biggest and most recognizable brands.

WHAT YOU'LL DO

• Partner with Account Executives to ensure commercial alignment & drive client renewals, retention & net retention targets for your customers
• Be your customers’ main point of contact and trusted advisor at Braze
• Drive feature adoption by building a shared Success Plan with your customers, providing strategic guidance, enablement, and day-to-day advice to help them hit their objectives with Braze
• Drive customer advocacy by building strong customer relationships and creating mutual value for your customers and Braze
• Proactively analyze your customer product usage to identify opportunities and risks to account health  
• Maintain ongoing regular contact with your customers via ad-hoc communications, regular check-ins, events, and Executive Business Reviews.
• Advocate for your customers, soliciting and synthesizing customer product feedback to contribute to product development
• Provide continuing education for customers to maximize product usage, identifying new or unused Braze features that could provide value for your customer and represent an upsell opportunity for Braze.
• In addition to being a dedicated contact for strategy, product training inquiries, and non-technical support, you will coordinate with other Braze teams including Technical Support, Industry Solutions, and Deliverability Services to ensure your customers receive the support they need simply and seamlessly
• Work with Onboarding Managers and other Customer Success Partners to seamlessly transition clients from onboarding to ongoing activity.
• You will likely spend time onsite with customers and may travel [internationally]

Please note this job description cannot possibly cover every duty you may need to undertake, you may be asked by your line manager to handle other reasonable responsibilities commensurate with the role.  

WHO YOU ARE

You are passionate about customer success and find satisfaction in helping your customers achieve great things.  You have a proven track record in customer success and are seeking to progress your career, with one of the industry’s most advanced customer success teams, by working with established, household-name, enterprise customers with over 1,000 employees.

• You are an excellent communicator with exemplary written and verbal communication skills coupled with unparalleled follow up skills. Clients and colleagues have the impression that you listen and understand the strategic problems they are trying to solve
• You’re excited by working with medium and large technology companies who move fast, and want to build new customer experiences quickly
• You’re known for being a “team player.” We just can’t emphasize this enough
• You build great relationships with colleagues and customers
• You have a high level of intellectual curiosity. You see opportunity and growth in learning more about what you do and how it impacts others
• You have experience successfully managing complex accounts or projects with sophisticated clients, multiple stakeholders, and competing priorities
• You have excellent time management skills
• You have domain knowledge of two or more of the following:  SaaS, Mobile, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Programming (HTML etc
• 2-5 years relevant experience in a related area, for example Onboarding, Customer Success, Implementations or Project Management

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $94,620 - $102,000/year, with an expected On Target Earnings (OTE) between $114,275 - $120,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part-time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.

Field Onboarding Manager

LOCATION: San Francisco onsite 2 days per week.

ABOUT THE POSITION & TEAM

At Okta, the Global Sales Onboarding Team plays a mission-critical role in accelerating new hire ramp time and providing ongoing enablement support, equipping sellers with the skills, knowledge, and confidence to perform at their best in a highly technical environment. 

Our approach to sales enablement is a holistic experience that includes self-guided learning, virtual instructor-led trainings, certifications, in-person learning, and immersive experiences. 

The Field Onboarding Manager, will wear many hats including: strategy, facilitation, content development, coordination, stakeholder management, and measurement of impact. This person will primarily serve our AMER based field audience to drive GTM readiness, through experiences that delight. This person will partner directly with the Enablement Business Partner and sales leaders to identify the needs of the business to best serve our new hires. We’ll teach you the tech; you teach our sellers how to win!

Key Responsibilities:

• Strategic Liaison: Identify ways to drive impact and up level or existing programing, while maintaining tight feedback loops with sales leaders. 
• Program Lead: Manage the end-to-end delivery of the AMER sales onboarding experience.
• Facilitation & Coaching: Conduct high-impact sessions (virtual and in-person) that engage learners, create a safe space for learning, and achieve learning objectives.
• Coordination: Not afraid of a spreadsheet, and super detail oriented to ensure events and complex programs run smoothly.
• Stakeholder Management: Aligns with stakeholders on a predictable ongoing basis to ensure tight feedback loops with sales executives and leaders, and to adjust learning interventions as needed.
• Measurement of Impact: Uses data driven decision making to influence strategy. 
• Cultivate a High-Energy First Impression: Serve as an ambassador for the Okta sales culture, ensuring every new hire feels welcomed, valued, and energized from Day 1.
• Multi-Track Program Support: Demonstrate the agility to support onboarding work streams outside of the core Sales segment.

Experience & Success Characteristics

• Product Knowledge Pro: Deep understanding of complex technical products (or an aptitude to learn quickly).
• Field Enablement Experience: Experience scaling onboarding programs in high-growth environments; practical sales or quota-carrying experience is preferred.
• Operational Guru: Proven ability to manage large-scale programs and logistics while juggling competing priorities.
• Exceptional Facilitator: Comfortable commanding a room to drive behavior change.
• Continuous Improver: Data-driven mindset focused on speeding up productivity.
• Tech-forward mindset: Proficiency in Google Workspace and Slack for seamless team collaboration, and experience leveraging Sales Enablement Platforms 
• Meticulous attention to detail: Proven ability to manage complex project logistics, ensuring high-quality, error-free delivery of onboarding materials and training schedules in a fast-paced environment.
• Highly adaptable with a 'builder' mentality: Comfortable navigating ambiguous environments to create structure, refine processes, and solve problems proactively as business needs evolve.
• Exceptional verbal and written communication skills: Ability to distill complex technical concepts into simple, actionable training and the presence to influence stakeholders at all levels of the organization.
• Team Player: Willing to pick up the slack for teammates when needed, and willing to show up in a collaborative manner.

Requirements

• 3+ years of experience in enablement, onboarding, or SaaS sales.
• Strong knowledge of CIAM and security landscapes, or strong aptitude for learning.
• Bachelor’s degree or equivalent practical experience as a requirement.
• Willingness to travel 10–15% as business needs require.

Okta's Core Leadership Competencies

Managers at Okta are expected to embody the following:

• Builds Effective Teams: Leveraging diverse skills to achieve common goals.
• Demonstrates Self-Awareness (EQ): Using feedback to gain insight into strengths and weaknesses.
• Develops Talent: Supporting career goals alongside organizational needs.
• Drives Results: Consistently achieving outcomes under tough circumstances.
• Strategic Mindset: Translating future possibilities into breakthrough strategies.

#LI-onsite

P19959

About Loop

Loop is a domain-specific AI company specialized in logistics and the physical economy. By leveraging verticalized AI, Loop transforms operational and financial signals within logistics data into structured insights that drive automation, financial transparency, and supply chain optimization at scale. Their solutions support enterprise shippers in modernizing back-office operations and uncovering hidden value within complex logistics networks.

Our investors include J.P. Morgan, Index Ventures, Founders Fund, 8VC, Flexport, and 50 industry-leading angel investors. Our team brings subject matter expertise from companies like Uber, Google, Flexport, Meta, Samsara, Intuit, Rakuten, and long-standing industry leaders like C.H. Robinson.

About the Role

As a Senior CSM at Loop, you will own a portfolio of our most strategic, global customers—responsible for retention, expansion, and long-term partnership value.

This is a highly autonomous role. You’ll act as a trusted advisor to executive stakeholders, lead complex cross-functional engagements, and ensure customers realize measurable ROI from Loop across their supply chain.

What You’ll Own

• Own a portfolio of enterprise and global accounts, managing complex orgs and stakeholders
• Drive renewals and expansion, including identifying, building, and closing upsell opportunities in partnership with Sales 
• Build relationships with senior stakeholders (Director → C-suite) and act as a strategic advisor
• Lead Executive Business Reviews (EBRs) focused on ROI, insights, and clear recommendations
• Translate data into actionable insights that drive cost savings and operational improvements
• Partner cross-functionally with Product, Engineering, Ops, and Sales to deliver customer outcomes
• Advocate for customers and influence product direction based on enterprise needs
• Proactively identify risks, gaps, and opportunities across accounts and drive  action

About You

• 6+ years of relevant Customer Success, Account Management, or similar roles (logistics/supply chain, B2B SaaS, or payments preferred)
• Proven track record owning renewals and driving expansion (clear examples required)
• Experience managing enterprise and/or global accounts with complex stakeholders
• Strong executive presence and ability to influence senior leaders
• Highly autonomous — able to prioritize, problem-solve, and drive outcomes independently
• Analytical and data-driven, with the ability to translate insights into business value
• Excellent communication skills — clear, concise, and executive-ready
• Bias for action and comfort operating in ambiguity

Benefits & Perks

• Premium Medical, Dental, and Vision Insurance plans, premiums are covered 100% for you
• 401k plan
• Unlimited PTO
• Generous professional development budget to feed your curiosity
• Physical and Mental fitness subsidies for yoga, meditation, gym, etc

#LI-LOOP

The Customer Problem

When you open Spotify, the homepage is different for every user. When you browse Nike's site, products are ranked by what Nike thinks you'll buy. When you log into Chase, offers are tailored to your spending. This is web and mobile personalization: deciding in real time what each customer sees inside your product. It directly moves conversion, retention, and revenue at the point where customers are already engaged.

Almost nobody does it well outside of companies that build it from scratch. A single experiment (testing whether high-spend users convert better seeing a loyalty upsell on the account page) requires an analyst to build the segment, a PM to write targeting rules, a designer to create variants, an engineer to instrument the test, and someone to monitor results. Most teams run 5–10 per quarter and end up with a handful of static rules covering a fraction of their users.

The tools that exist (Optimizely, Adobe Target) handle infrastructure but don't solve the coordination problem. Every experiment, audience, and piece of content still requires manual configuration. They also force companies to duplicate customer data into a proprietary store, adding months of implementation and permanent vendor lock-in.

Why Agents are the Solution

The shift from "AI assists a step" to "AI owns a workflow" is already happening in software engineering. Personalization is ready for the same shift.

Today: A growth team testing whether high-intent visitors convert better with a comparison page spends 2–4 weeks coordinating across tools and people. They run maybe 8 experiments that quarter.

With agents: The growth lead describes the goal. An agent identifies the audience from existing customer data, generates variants informed by past performance, configures the experiment with holdout groups, launches it, monitors significance, and reallocates traffic. The human reviews before launch. Calendar time: hours. The same team runs 50+ experiments per quarter because the coordination cost drops to nearly zero.

Agents handle the full chain as one workflow: audience, content, experiment, optimization. Instead of a bunch of manual steps, agents rethink this as a continuously improving closed loop.

Why Hightouch, Why Now

More than 1,000 enterprises—like Domino’s, Chime, Spotify, Ramp, Whoop, Grammarly, use Hightouch to run their marketing. Earlier this year we launched the Agentic Marketing Platform with two pillars:

• Agentic Advertising Studio. Agents analyze performance, competitor creative, and brand guidelines, then assemble ad concepts across Meta, Google, TikTok, and LinkedIn.
• Agentic Lifecycle Studio. Agents identify lifecycle opportunities, draft audiences, assemble on-brand email and SMS campaigns, and orchestrate them through Braze, Iterable, Salesforce, and Adobe.

Advertising covers paid media. Lifecycle covers email, SMS, and push. Agentic Personalization is the third pillar: what customers experience inside the website and mobile app. Different buyer (product and growth teams), different workflow (real-time experimentation), different technical surface (browser SDKs and edge delivery). Same agent infrastructure and data foundation.

What no competitor can replicate:

• Agent orchestration. 25+ specialized skills for audience building, content generation, campaign analysis, and multi-step workflow coordination.
• Content assembly. Agents search existing asset libraries for reusable on-brand content before generating anything new, which is what makes output trustworthy enough for enterprises to ship.
• Marketing and brand context. Persistent layer connecting customer data, brand guidelines, creative assets, and performance history so agents operate grounded in how the business works.
• Real-time data infrastructure. Low-latency personalization API, sub-second audience evaluation, ML-powered optimization and recommendations, event pipeline processing millions of events daily.

The Role

Founding Product Manager for Agentic Personalization: Hightouch's third major pillar and biggest new investment. You define the product, the sequencing, and the go-to-market.

• Customer discovery. Deep engagement with product and growth teams at enterprise companies to understand how they personalize web and mobile today, and what would earn their trust in an agent-driven approach. Translate into a roadmap tied to revenue milestones.
• Define the agent experience. What agents do autonomously (segments, variants, experiments, traffic allocation) vs. what needs human approval (production launches, brand-sensitive content). Design the feedback loop that builds trust over time.
• Scale the GTM. Co-own pipeline, join customer calls, shape competitive positioning, partner with CS on implementation playbooks.

High-visibility role working directly with founders and executive team.

What We're Looking For

• Zero-to-one track record. Products you built from nothing to meaningful revenue, ideally at a B2B SaaS company. Domain matters less than evidence you can find product-market fit under uncertainty.
• Technical depth. Can evaluate architectural tradeoffs, debate infrastructure decisions with senior engineers, and reason about things like batch vs. real-time and caching strategies at the level of product decisions.
• Commercial instinct. Think in terms of pipeline, conversion, and expansion. Build roadmaps that map to revenue targets.
• Speed. Small team, high autonomy, tight cycles. We use AI heavily in our own workflows.
• Cross-functional trust. This spans engineering, design, sales, CS, and leadership. You drive clarity from ambiguity.

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $240,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

About the Role

Are you excited about redefining how brands plan, activate, and measure media in a world powered by data and AI? Do you love translating complex adtech and data concepts into clear, compelling stories for advertisers, agencies, and publishers?

We’re looking for a Senior Product Marketing Manager, AdTech to own the go-to-market strategy for Hightouch’s adtech solutions across our Composable CDP, Match Booster, and Agentic Advertising Studio product lines. In this role, you’ll be the connective tissue between our product, marketing, and sales teams and the broader adtech ecosystem, including executive leadership, adtech & martech teams, agencies, and media partners.

You’ll define positioning and messaging, develop thought leadership, launch campaigns, build sales enablement, and champion the voice of media buyers and media sellers across the company. If you’re a marketer who speaks the language of audiences, conversions, ROAS, and incrementality, and you’re energized by data and AI, this role is for you.

What You’ll Do

• Own the end-to-end go-to-market strategy and execution for Hightouch’s AdTech products, integrations, and industry solutions.
• Conduct customer, partner, and market research to identify unmet needs, quantify opportunities, and sharpen how our products win versus alternatives.
• Develop compelling competitive and category narratives around topics like signal loss, identity and audiences, measurement, and AI-driven media optimization.
• Create and refine differentiated positioning and messaging for key media buyer and media seller personas (e.g., advertising, product, and data teams).
• Translate complex technical capabilities (identity resolution, onboarding, clean rooms, conversion APIs, etc.) into clear, outcome-focused value propositions for prospects, customers, and internal teams.
• Build and maintain simple, repeatable messaging frameworks and battlecards that help Sales and partners win AdTech- and media-led deals.
• Create, maintain, and continually improve core GTM assets that bring our positioning to life, including website messaging, decks, and sales enablement materials.
• Drive creation of thought leadership and growth content, including case studies, product announcements, op-eds, and blog posts that showcase how Hightouch improves media performance and drives advertising revenue.
• Partner closely with Growth Marketing and Sales to develop and execute account-based programs that generate new pipeline and expand existing customers.
• Externally evangelize Hightouch and our AdTech story at field events, customer briefings, partner enablement sessions, and webinars.

What We’re Looking For

• Experience in advertising or adtech: 5+ years leading advertising go-to-market or working as a paid media practitioner (as a media buyer or seller).
• Product marketing or solutions ownership: 3+ years owning product marketing, solutions, or sales enablement for an AdTech offering (e.g., SaaS platform, agency solution, or enterprise-owned media solution).
• Enterprise B2B background: Experience marketing, selling, or solutioning for enterprise companies, ideally focused on marketing, advertising, or data teams.
• Deep media & AdTech subject-matter expertise: Strong understanding of modern media channels, data strategies, and technology across paid social, search, programmatic, CTV/OTT, retail media, and/or measurement. Fluency talking about pixels, audiences, conversions, identity, clean rooms, attribution, lift, and optimization strategies with both marketers and technical stakeholders.
• Proven go-to-market execution: Demonstrated track record driving go-to-market for technical products or solutions, including positioning, launch planning, content and asset creation, and cross-functional execution.
• Market and competitive insight: Experience researching customer needs and market dynamics in advertising and adtech, and using those insights to sharpen positioning and prioritize opportunities.
• Communication & storytelling: Excellent written and verbal communication with both technical and non-technical executive stakeholders. Ability to synthesize complex concepts into clear, concise narratives and assets (slides, one-pagers, talk tracks) that help Sales and partners sell.
• Cross-functional leadership: Comfortable driving alignment across Product, Sales, Marketing, and Partnerships, influencing without authority, and keeping projects moving in a fast-paced environment.

Bonus If You Have

• Direct experience running paid media campaigns or media sales teams.
• Experience with identity, data clean rooms, or measurement and analytics (MMM, MTA, incrementality testing, or experimentation frameworks for media).
• Previous experience in a high-growth startup where you’ve worn multiple hats and helped build GTM programs from 0 → 1.
• Familiarity with adjacent tools such as CDPs, data onboarding platforms, analytics tools, and data warehouses and lakehouses.

If you’re passionate about helping media buyers and sellers do their best work with data and AI agents, and you’re excited to shape how Hightouch shows up in the adtech ecosystem, we’d love to hear from you.

Compensaiton

The salary range for this position is $145,000 - $170,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10-year post-termination exercise window.

About the Role

We're looking for a Regional Sales Manager to help grow our Mid-Market sales team. Reporting to the Head of Revenue, you'll be responsible for working with your team of Account Executives, providing feedback, coaching and training to ensure quota attainment and overall account development.  If you’re a builder, who thrives in category creation, is passionate about developing empathetic, solutions-oriented and highly impact-driven teams, please apply!

If you join us, we know you’ll make a big impact!  Here’s what we’re thinking:

About You

We are seeking a results-oriented, motivated, and thoughtful sales leader who is laser-focused on recruiting and developing a team that is responsible for capturing net-new business within your assigned territory. On a day-to-day basis, you will be responsible for overseeing our Account Executives and helping them empower our customers achieve business outcomes.

Qualifications:

• You have 3+ years of software sales leadership experience.
• You have expert knowledge and experience in building and motivating sales teams, growing pipeline, and hitting revenue targets.
• Process-oriented and data-driven approach to managing forecasts in tools like Salesforce while scaling repeatable sales processes like MEDDPICC and Command of the Message
• You have consistently achieved sales goals with high seller participation.
• You are a talent magnet! In this role, you will be asked to be on the constant lookout for the best talent to bring onboard to help us continue to build one of the best companies in the world.
• You have the curiosity to learn technical concepts and articulate them in a way that highlights business value to senior or executive stakeholders.
• Track record of developing deep relationships with key partners that align with our strategy to grow
• High sense of urgency and ownership along with empathy and compassion in your leadership style

Responsibilities:

• Consistently help your team meet or exceed quota
• Be considered a top-performing team leader by consistently exceeding team goals
• Cultivate a team of Account Executives who see consistent month-over-month success
• Serve as a mentor, leader, or coach to other new peers of the team
• Provide feedback to the executive team on a regular basis and help them steer the company in the right direction.
• Serve as an active member of the sales leadership team and build strong, collaborative relationships through the Sales, Marketing, Partnerships, Customer Success, Revenue Operations, and Legal teams
•  Work closely with cross-functional teams like SDR and Marketing to drive an account-based marketing strategy
• Ability to work out of our San Francisco office 3x a week 

Compensation Details

On-Target Earnings: $300,000- $350,000
Base Salary: $150,000-$175,000 annually

We also offer meaningful equity compensation in the form of ISO options and offer early exercise and a 10-year post-termination exercise window.

About The Role 

As a Technical Account Manager, you will become the bridge between Hightouch and our largest Fortune 5000 customers. You will oversee the entire customer journey starting from kick-off to onboarding to continued customer success and finally, increased adoption. You are a product expert and will leverage your knowledge to ensure our Enterprise customers understand and utilize the Hightouch platform to its fullest extent and beyond.

In this role, you strive to understand customer requirements and issues at the molecular level. No matter your background, you have a natural curiosity to uncover a customer’s use case and help navigate to the most elegant and efficient solution. Fundamentally, you are enamored with how a company can utilize data to its fullest extent. Utilizing this curiosity and knowledge, your goal is to guide the customer into their ideal future state as well as guide the innovation of the Hightouch platform as well.

What You’ll Do

• As a critical member of the Customer Success team you will be responsible for the retention and expansion our largest Enterprise customers
• You will be part of a team that will work closely with Sales to strategize on how to increase the adoption of Hightouch within large organizations
• From a technical perspective, your primary responsibilities will be to deliver a timely and organized onboarding for customers through effective project management, ensure customers see the full value in Hightouch’s products, and advise on technical best practices
• Provide customers with clear proactive technical guidance and expertise across all our products
• Collaborate with Customer Support, Engineering, and other teams to assist with technical escalations
• Contribute towards the success of the Hightouch platform by surfacing use cases and problems to Engineering that push our product to the next level

What We're Looking For

• 5-10 years of experience in a client facing and / or technology focused role where business experience and technical acumen was combined
• Experience managing and executing technical projects with a customer-first attitude and a strong sense of empathy
• Excellent project management and communication skills
• Proven ability to quickly learn new technologies and understand complex systems (SQL, databases, APIs, reporting tools, etc.)
• Strong troubleshooting and problem solving skills with a continuous desire to improve your technical acumen
• Ability to collaborate cross functionally with different teams and types of people
• Ability to work under pressure, deadlines and navigate unexpected roadblocks with ease

Okta’s Strategic Sourcing and Procurement (SS&P) team is looking for an experienced Category Manager to join our team to co-lead global sourcing activities for indirect services. This includes leading projects and contract negotiations for various spend categories such as Professional Services (Consulting, Finance & Legal), Facilities, and HR. 

In this role, you will be a trusted partner to our stakeholders, guiding them throughout the entire sourcing process. You will be responsible for developing and executing the sourcing strategy for the Professional Services and HR categories, leading complex negotiations, and driving cost-saving initiatives while maintaining service quality.

We are looking for a proactive, organized, and collaborative individual who works well in a fast-paced environment. This role will report to the Manager, Strategic Sourcing -  Indirect. The is a hybrid role (2 days a week in office) and must be based in either  Bellevue, WA, or the San Francisco Bay Area.

Key Responsibilities:

• Category Strategy & Planning: Develop and execute proactive sourcing strategies for the Professional Services, Facilities and/or HR categories, working closely with functional groups to understand their long-term needs and deliver tangible value.
• Sourcing & Project Management: Manage the entire lifecycle of sourcing projects from end-to-end, including conducting RFIs, RFPs, and market assessments to lead supplier selection activities.
• Contract Negotiation: Lead commercial term negotiations for project-level agreements (Statements of Work, Order Forms) and partner with Legal on Master Service Agreements (MSAs) or various Exhibits, ensuring favorable terms and compliance.
• Cost Optimization: Identify and implement cost-saving opportunities through strategic negotiations and process improvements. Develop and track KPIs to measure savings and value.
• Stakeholder Partnership:  Build strong relationships with stakeholders to understand their objectives and align procurement initiatives with their business requirements.
• Supplier Relationship Management: Build and maintain strong relationships with key suppliers, ensuring they meet performance expectations, quality standards, and contractual agreements.
• Process, Governance & Compliance: Ensure adherence to Okta’s SS&P policies and procedures. Help develop and implement governance to drive performance, mitigate risk, and improve operational efficiency.
• Data Analysis & Reporting: Conduct internal and external data analysis to provide clear, actionable insights. Regularly update leadership on strategy progress, savings, and market trends.

Qualifications:

Minimum Qualifications:

• Bachelor’s degree in Supply Chain Management, Business, Finance, or a related field.
• 3-5 years of Strategic Sourcing experience within indirect/services categories and overall procurement experience.
• Proven ability to lead contract and commercial term negotiations.
• Independently run and manage RFPs.
• Experience managing multiple projects in a fast-paced, dynamic environment.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Familiarity with the procure-to-pay process and proficiency in tools like Google Workspace and MS Office Suite (Excel, PowerPoint). 

Preferred Qualifications:

• Professional certifications such as CSCP, CPSM, or CPIM.
• Strong negotiation skills and experience in leading negotiations across various services and indirect categories
• Ability to be responsible for multiple projects with tight target dates
• Familiarity with the procure-to-pay process and vendor management principles
• Excellent project management and time management skills
• Proficiency with analytics and reporting
• Experience with ERP and financial systems. Familiarity with Coupa, Workday/ScoutRFP is a plus

#LI-MK1

#LI-hybrid

P25146_3434223

Okta’s Strategic Sourcing and Procurement (SS&P) team is looking for an experienced Category Manager to join our team to co-lead global sourcing activities for indirect services. This includes leading projects and contract negotiations for various spend categories such as Professional Services (Consulting, Finance & Legal), Facilities, and HR. 

In this role, you will be a trusted partner to our stakeholders, guiding them throughout the entire sourcing process. You will be responsible for developing and executing the sourcing strategy for the Professional Services and HR categories, leading complex negotiations, and driving cost-saving initiatives while maintaining service quality.

We are looking for a proactive, organized, and collaborative individual who works well in a fast-paced environment. This role will report to the Manager, Strategic Sourcing -  Indirect. The is a hybrid role (2 days a week in office) and must be based in either  Bellevue, WA, or the San Francisco Bay Area.

Key Responsibilities:

• Category Strategy & Planning: Develop and execute proactive sourcing strategies for the Professional Services, Facilities and/or HR categories, working closely with functional groups to understand their long-term needs and deliver tangible value.
• Sourcing & Project Management: Manage the entire lifecycle of sourcing projects from end-to-end, including conducting RFIs, RFPs, and market assessments to lead supplier selection activities.
• Contract Negotiation: Lead commercial term negotiations for project-level agreements (Statements of Work, Order Forms) and partner with Legal on Master Service Agreements (MSAs) or various Exhibits, ensuring favorable terms and compliance.
• Cost Optimization: Identify and implement cost-saving opportunities through strategic negotiations and process improvements. Develop and track KPIs to measure savings and value.
• Stakeholder Partnership:  Build strong relationships with stakeholders to understand their objectives and align procurement initiatives with their business requirements.
• Supplier Relationship Management: Build and maintain strong relationships with key suppliers, ensuring they meet performance expectations, quality standards, and contractual agreements.
• Process, Governance & Compliance: Ensure adherence to Okta’s SS&P policies and procedures. Help develop and implement governance to drive performance, mitigate risk, and improve operational efficiency.
• Data Analysis & Reporting: Conduct internal and external data analysis to provide clear, actionable insights. Regularly update leadership on strategy progress, savings, and market trends.

Qualifications:

Minimum Qualifications:

• Bachelor’s degree in Supply Chain Management, Business, Finance, or a related field.
• 3-5 years of Strategic Sourcing experience within indirect/services categories and overall procurement experience.
• Proven ability to lead contract and commercial term negotiations.
• Independently run and manage RFPs.
• Experience managing multiple projects in a fast-paced, dynamic environment.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Familiarity with the procure-to-pay process and proficiency in tools like Google Workspace and MS Office Suite (Excel, PowerPoint). 

Preferred Qualifications:

• Professional certifications such as CSCP, CPSM, or CPIM.
• Strong negotiation skills and experience in leading negotiations across various services and indirect categories
• Ability to be responsible for multiple projects with tight target dates
• Familiarity with the procure-to-pay process and vendor management principles
• Excellent project management and time management skills
• Proficiency with analytics and reporting
• Experience with ERP and financial systems. Familiarity with Coupa, Workday/ScoutRFP is a plus

#LI-MK1

#LI-hybrid

P25146_3434223

Okta’s Strategic Sourcing and Procurement (SS&P) team is looking for an experienced Category Manager to support and lead sourcing activities for our Marketing spend globally. The primary objective of this position is to maximize value, minimize risk, and ensure our marketing team has the supplier support it needs to succeed.

In this role, you will be a trusted partner to our Marketing stakeholders, helping to standardize and streamline procurement processes. You will be responsible for developing and executing the sourcing strategy for the Marketing category, leading complex negotiations, and driving cost-saving initiatives while maintaining service quality.

We are looking for a proactive, organized, and collaborative individual who works well in a fast-paced environment. This role will report to the Manager, Strategic Sourcing -  Marketing. The is a  hybrid role (2 days a week in office) and must be based in either  Bellevue, WA, or the San Francisco Bay Area.

Key Responsibilities:

Qualifications:

• Bachelor’s degree in Supply Chain Management, Business, Finance, or a related field.
• Minimum of 3+ years of experience in strategic sourcing and procurement, with experience in Marketing including Creative & Brand, PR/Communications, Swag, Paid Media, Web Marketing and Events
• Proven ability to lead contract and commercial term negotiations independently.
• Experience managing multiple projects in a fast-paced, dynamic environment.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Familiarity with the procure-to-pay process and proficiency in tools like Google Workspace and MS Office Suite (Excel, PowerPoint). 

Preferred Qualifications:

• Professional certifications such as CSCP, CPSM, or CPIM.
• Strong negotiation skills and experience in leading negotiations across various services and indirect categories
• Independently run and manage RFPs
• Ability to be responsible for multiple projects with tight target dates
• Familiarity with the procure-to-pay process and vendor management principles
• Excellent project management and time management skills
• Proficiency with analytics and reporting
• Experience with ERP and financial systems. Familiarity with Coupa, Workday/ScoutRFP is a plus

#LI-MK1

#LI-hybrid

P-3180_3357990

Okta’s Strategic Sourcing and Procurement (SS&P) team is looking for an experienced Category Manager to support and lead sourcing activities for our Marketing spend globally. The primary objective of this position is to maximize value, minimize risk, and ensure our marketing team has the supplier support it needs to succeed.

In this role, you will be a trusted partner to our Marketing stakeholders, helping to standardize and streamline procurement processes. You will be responsible for developing and executing the sourcing strategy for the Marketing category, leading complex negotiations, and driving cost-saving initiatives while maintaining service quality.

We are looking for a proactive, organized, and collaborative individual who works well in a fast-paced environment. This role will report to the Manager, Strategic Sourcing -  Marketing. The is a  hybrid role (2 days a week in office) and must be based in either  Bellevue, WA, or the San Francisco Bay Area.

Key Responsibilities:

Qualifications:

• Bachelor’s degree in Supply Chain Management, Business, Finance, or a related field.
• Minimum of 3+ years of experience in strategic sourcing and procurement, with experience in Marketing including Creative & Brand, PR/Communications, Swag, Paid Media, Web Marketing and Events
• Proven ability to lead contract and commercial term negotiations independently.
• Experience managing multiple projects in a fast-paced, dynamic environment.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
• Familiarity with the procure-to-pay process and proficiency in tools like Google Workspace and MS Office Suite (Excel, PowerPoint). 

Preferred Qualifications:

• Professional certifications such as CSCP, CPSM, or CPIM.
• Strong negotiation skills and experience in leading negotiations across various services and indirect categories
• Independently run and manage RFPs
• Ability to be responsible for multiple projects with tight target dates
• Familiarity with the procure-to-pay process and vendor management principles
• Excellent project management and time management skills
• Proficiency with analytics and reporting
• Experience with ERP and financial systems. Familiarity with Coupa, Workday/ScoutRFP is a plus

#LI-MK1

#LI-hybrid

P-3180_3357990

The Enterprise AI Engineering Team

At Okta, you’ll be part of an Enterprise AI Engineering Team that spans the US and India. You’ll work on cutting-edge Applied AI products while shaping the platform foundations that make secure, scalable AI possible at enterprise scale. If you’re passionate about building AI that is smarter, faster, and always secure, this is your opportunity to make an impact.

The Principal Product Manager, Enterprise AI Opportunity

Okta is building the next generation of AI-native enterprise products, transforming how customers, employees, and partners work. Within Technology, Data & Intelligence (TDI), we operate as Customer Zero, designing and delivering AI-powered products that reshape how Okta Secures AI and inform what we bring to market.

You’ll own the full lifecycle of AI-native enterprise products, from 0->1 innovations to 1->N scaling them into company-wide capabilities. You'll balance rapid experimentation with disciplined execution, building AI experiences that fundamentally change how work gets done.

What you’ll be doing

• Discover and validate new AI use cases (0→1 innovation)
• Build and ship AI-native experiences: agents, copilots, workflow automation
• Scale proven products into reliable, reusable capabilities (1→N)
• Define quality metrics, evaluate AI performance, and drive adoption
• Partner across IT, HR, Finance, and GTM to ensure real business impact

What you'll bring to the role

Experience:

• 10+ years in product management, with 2+ years shipping AI/ML products in production
• Track record taking products from idea → MVP → broad adoption
• Experience building AI-powered products with LLMs, agents, or RAG

Skills:

• Strong understanding of AI capabilities and how to apply them to real problems
• Ability to balance speed and quality, knowing when to experiment vs. standardize
• Experience building AI evaluation frameworks and measuring quality
• Excellent cross-functional leadership and storytelling skills
• User empathy and ability to translate complex workflows into simple experiences

Nice-to-have:

• Familiarity with responsible AI principles and enterprise compliance
• Understanding of AI operational economics (costs, latency, quality tradeoffs)
• Experience with agentic system design

Why Join Us

• Customer Zero Impact: Build products that reshape how Okta Secures AI, informing what we bring to market
• Speed + Scale: Combine startup-like innovation with enterprise rigor
• AI Leadership: Work at the intersection of identity and AI, two of the most important domains in enterprise software

What you can look forward to as an Okta employee!

• Amazing Benefits
• Making Social Impact
• Fostering Diversity, Equity, Inclusion and Belonging at Okta 

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. 

ir needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/.

#LI-HM2

#LI-Hybrid

P23413_3432119

About your role

You’ll bring to the role a passion for delivering a seamless and engaging employee experience through operational excellence. The ideal candidate is a detail-oriented and tech-savvy HR professional with hands-on HRIS experience and a strong understanding of core HR processes. In this role, you will support key People Operations programs across the employee lifecycle, ensuring accuracy, compliance, and continuous process improvement.

How you will make a difference day to day

• Manage HRIS transactions throughout the employee lifecycle, including onboarding, job changes, promotions, compensation updates, and offboarding

• Support the administration of company benefits programs, including new hire enrollment and qualifying life event changes

• Ensure new hires are enrolled in required training plans; support rollout, tracking, and reporting of annual compliance training

• Support and help drive People Operations initiatives and cross-functional projects, including process improvements and system enhancements

• Assist in administering performance review cycles, including assessment kick-off, progress monitoring, and completion reporting

• Monitor the HR email inbox and Slack channels to provide timely and accurate responses to employee inquiries

• Develop proficiency and become a subject-matter expert in HR systems, processes, and communication platforms

• Help ensure adherence to established HR policies, procedures, and best practices

• Support payroll processing by verifying data accuracy and compliance with internal requirements

• Maintain and update process documentation and refresh HR content on the company Intranet

• Utilize Google Workspace tools (Gmail, Calendar, Docs, Slides, and basic Sheets) to support daily operations and reporting

What you´ll need

• 3–5 years of HR Operations experience with hands-on HRIS work

• Experience working for a tech company, with the ability to thrive in a fast-paced environment and effectively manage competing priorities

• Experience supporting a range of People Operations projects and initiatives

• Strong organizational skills with sharp attention to detail

• Service-oriented mindset with strong written and verbal communication skills

• Ability to manage sensitive information with discretion and professionalism

• Exposure to HRIS configuration, implementation, or system integrations a plus

Not sure if you meet all the qualifications? Apply anyway! We value diverse experiences and encourage you to bring your unique talents to our team!

Benefits & Perks

• Comprehensive health plans (including Medical, Dental, and Vision insurance for full-time employees)
• Unlimited PTO
• Competitive salary packages
• Life insurance
• Disability benefits
• Supplemental Optional Life Insurance Benefits
• FSA Options Optional
• HSA with Company Match
• 401k program with Company Match
• Wellhub & ClassPass fitness platforms
• Comprehensive Pet Insurance options
• Financial Wellbeing & Student Loan Program access
• Access to additional Mental Health & Wellbeing resources
• Pre-tax Commuter/Transit Benefits
• Free Rocket Lawyer account with online access to an extensive legal documents library and brilliant licensed attorneys at discounted rates 

Interview Process

• Recruiter Phone Screen
• Role Assessment(s)
• Hiring Manager Interview
• Panel Interviews
• Final Interview

WHAT WE’RE LOOKING FOR

As part of the Braze Account Management Team, you will be the commercial owner of a portfolio of Braze’s growth customers, ensuring they are maximizing value through the use of our technology. This is an opportunity to bring your skills as a consultant, business analyst, project manager, and sales professional to work with leading brands and expand your knowledge of multi-channel consumer engagement, mobile marketing automation, APIs, and analytics.

The ideal candidate will have at least 3 years experience renewing and expanding existing SaaS solutions contracts to clients in a variety of different verticals where typical deal size ranges from $25k - $500k/year. Ideally, your product sales experience focuses on selling email, analytics, CRM, marketing automation, and/or content marketing solutions. Prior experience should include collaboration with Customer Success and Marketing/Sales Enablement teams, including input into the lead generation process.

WHAT YOU'LL DO

• Own the commercial relationship, empowering Braze utilization and value, resulting in achieving upsell and renewals targets
• Acquire and maintain best-in-class product knowledge and industry trends
• Proactively analyze customer product usage and identify growth opportunities
• Effectively communicate customer feedback to the Braze product team
• Cross-department collaboration, including but not limited to Success, Sales, Product, Legal, and Marketing
• Coordinate resources to drive feature adoption
• Work with Account Executives and other Success Partners to seamlessly transition clients from pre-sales, through onboarding, and into ongoing Service usage

WHAT YOU HAVE

• Drive, intellectual curiosity, and a relentless commitment to excellence
• Background in SaaS sales for Mobile and/or Marketing Technology
• Proven success navigating organizations and the ability to quickly identify decision makers and the decision-making process for Braze’s SMB customer segment
• Outstanding verbal, written, and stand-up presentation skills
• Prior experience with Salesforce.com CRM, or other CRM used to manage the sales pipeline
• Excellent organizational skills and time management abilities
• The capacity to handle multiple competing priorities
• Proven ability to quickly get up to speed on new cloud apps and tools
• An accomplished networker in your daily life through social media and other mediums
• Up-to-date on digital trends, especially in the mobile, web, and email space
• Intermediate to advanced knowledge of MS Office Suite (Word, Excel, PowerPoint).

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $68,100 and $94,600/year, with an expected On Target Earnings (OTE) between $136,200 and $189,100/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

#LI-Remote, #LI-Hybrid, #LI-Remote

About the Team

The Platform Development organization powers Crunchyroll's core access and security platform. This platform includes authentication and authorization, notifications, and AI runtimes. It enables other teams to safely build fan-facing features on top of a stable, compliant, and leverageable foundation.

The team's mission is to provide reliable, secure fan access across devices and partners, integrate access services with data and compliance orchestration, and evolve notifications and AI inference into reusable platform capabilities that accelerate product and partner launches. We collaborate with product, data, security, client engineering, video, and service monetization teams to deliver seamless and secure experiences for millions of anime fans worldwide.

About the Role

As the Senior Manager, Platform Development, you will report to the VP of Platform Engineering. You will lead a team of software engineers building and operating the core services that govern how fans access Crunchyroll. These services include login, identity, authorization, partner authentication, compliance-aware account flows, notifications, and AI runtimes.

You will own the team's strategy and execution, guiding the decomposition of legacy authentication and IAM into clearer, safer platform services, stabilizing and evolving our notification stack toward a unified orchestration layer, and working with our data team to layer the foundations of a shared AI inference platform. You will lean on your engineering and leadership experience to raise the bar on architecture, reliability, security, and delivery, while hiring and developing a high-performing, inclusive team aligned to Crunchyroll's values.

We are considering applicants based in the San Francisco Bay Area.

Core Responsibilities

Team leadership and people management

• Lead, coach, and grow a team of software engineers, providing clear expectations, feedback, and career development aligned with Crunchyroll's engineering manager career ladder.
• Hire and onboard diverse talent, build an inclusive team culture, and set a high bar for engineering quality, ownership, and collaboration.

Domain ownership: access, notifications, and AI runtimes

• Own the roadmap and execution for Platform Development's core domains: authentication and identity, authorization, notifications, and AI runtimes, ensuring these services are reliable, secure, and easy for other teams to adopt.
• Partner with Data and security teams to integrate access services with compliance orchestration for GDPR/DSAR and age-assurance requirements, including data wipe/anonymization and age-based access controls in key markets.
• Define and maintain SLOs, on-call practices, and incident response workflows for your services, in partnership with SRE/DevOps and Engineering Operations.

Platform architecture and modernization

• Lead the decomposition of existing account-auth and IAM systems into well-bounded services (core auth, client policies, consent, risk/security), laying the groundwork for future capabilities like passkeys, social login, and targeted friction models.
• Guide the evolution of notifications from legacy systems toward a modern, observable Universal Notification Orchestrator, starting with critical flows such as OTP and security/compliance messaging.
• Collaborate with Data and AI/ML teams to define the vision and reference architecture for a shared AI inference platform, supporting multi-model serving, observability, and cost management for risk, security, and experience optimization use cases.

Cross-functional collaboration and stakeholder management

• Work closely with product management, program management, and partner teams to translate fan and business outcomes into a clear, prioritized roadmap for Platform Development.
• Partner with client, video, and partner engineering to improve authentication success, account linking flows, and time-to-first-play across distribution channels and devices.
• Communicate status, risks, and tradeoffs clearly to senior leadership, ensuring alignment on priorities and visible impact to fan experience, regulatory posture, and platform leverage.

Operational excellence and continuous improvement

• Ensure your team designs for observability, security, and operability, embedding testing, monitoring, alerting, and runbooks into all critical services.
• Use incident and operational data to drive learning and durable improvements, in partnership with SRE and Engineering Operations (RCA, standards, and best practices).
• Contribute to and adopt shared engineering practices across Platform Engineering, including multi-account AWS patterns, GitHub security, and self-service infrastructure and deployment workflows.

About You

We get excited about candidates, like you, because:

• You have 10+ years of experience building and operating cloud-native backend or platform services at scale, and 4+ years of experience managing engineering teams.
• You have deep experience with at least one major cloud provider (preferably AWS) and modern application architectures (microservices, event-driven systems), including APIs, queues, and data stores.
• You are proficient in one or more backend programming languages (such as TypeScript, Go, Java, or Python) and can meaningfully review designs and code with your team.
• You have led teams responsible for authentication, identity, authorization, notifications, or similar consumer access domains, with a strong understanding of security, fraud, and trust considerations.
• You are comfortable partnering on compliance and data protection topics (e.g., GDPR/DSAR, data retention, age assurance) and integrating technical systems with policy and regulatory requirements.
• You have experience working with or around AI/ML production systems—such as inference runtimes, model deployment, or ML-powered risk/scoring systems—or are eager to learn and partner closely with ML/AI teams in this area.
• You can synthesize complex tradeoffs for technical and non-technical audiences, and build trust across teams and time zones.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

#LifeAtCrunchyroll #LI-Hybrid

About the Position
At 6sense, the Post-Sales Solutions Architect is a critical partner to our Strategic and Enterprise Customer Success Management teams, focused exclusively on supporting existing customers throughout their journey with us. This role blends deep technical acumen with strong customer engagement skills to lead architecture design, optimize platform adoption, and ensure our customers realize the full value of their investment.

You'll work directly with our largest and most complex accounts, helping them integrate and scale their use of 6sense by designing innovative solutions, advising on best practices, and serving as a trusted technical advisor post-sale. This is a high-impact, customer-facing role designed to drive retention, value delivery, and long-term growth.

Key Responsibilities

• Partner with Strategic and Enterprise CSMs to lead post-sale technical activities, including product enablement, demos, proof-of-value workshops, and advanced use case development.
• Facilitate architecture design sessions and platform integration planning, aligning customer objectives to 6sense solutions.
• Document business and technical requirements, and clearly communicate the business value of 6sense capabilities to technical and executive stakeholders.
• Serve as a technical liaison between Customer Success, Product, and Delivery teams to ensure a seamless customer experience.
• Lead solution design for multi-product implementations, systems integrations, and data architecture within existing customer environments.
• Proactively identify technical optimization opportunities to improve customer outcomes and platform ROI.
• Contribute feedback to product management and engineering teams, and help evolve internal tooling and processes for customer delivery.
• Build reports and dashboards that help customers track progress, optimize performance, and make data-driven decisions.

Requirements

• 5+ years of experience in a customer-facing technical role, such as Solutions Architect, Technical Account Manager, or Pre/Post-Sales Engineer.
• Deep technical expertise in solution architecture, data integration, and enterprise software.
• Strong interpersonal and communication skills; able to build trust and articulate complex solutions to both technical and business audiences.
• Experience with CRM systems such as Salesforce, Microsoft Dynamics, or SAP.
• Familiarity with marketing automation tools (Marketo, Eloqua, Pardot, Hubspot) and Customer Data Platforms (Adobe Experience Platform, Segment, etc.).
• Experience with ETL/ELT tools (Informatica, DataStage, Netezza) and data visualization tools (Tableau, Looker, Power BI).
• Working knowledge of cloud infrastructure (AWS, Azure, GCP), REST/SOAP APIs, and integration platforms (MuleSoft, Zapier, Dell Boomi).
• Proficiency in programming/scripting languages such as Python, Java, or C++.

Nice to Haves

• Strong problem-solving skills with a customer-first mindset.
• A track record of influencing customer outcomes through consultative engagement.
• Experience supporting SaaS adoption, expansion, or renewal in large-scale enterprise accounts.
• Ability to prioritize and execute across multiple customer projects while managing stakeholder expectations.

Base Salary Range: $139,035.00 - $180,918.00. The base salary range represents the anticipated low and high end of the base salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of 6sense’s total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by 6sense’s board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO). #Li-remote

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What We Do

With a beloved product, a recognizable brand, and millions of paying subscribers, Calm stands at the forefront of the global mental health movement.  Success, in part, has been driven by a relentless culture of innovation coupled with a singular focus on making the world happier and healthier.   We’re building a world-class business development team and are looking for a multi-talented self-starter with ambition and hunger that will help grow Calm’s product and distribution partnerships worldwide.

What You’ll Do

Calm has a wide range of consumer-facing partnerships across industries including travel, retailers, beauty, finance, sports, auto, consumer goods, and more. Partners are geographically spread from the USA to Australia and we’re expanding with new partnerships all the time.

We are looking for a B2B Marketing Manager who is passionate about the intersection of tech and wellness to join our team. You will be responsible for building and executing enablement programs that generate B2B leads (i.e. potential partners) for Calm Consumer. Sitting within

Who You Are

• 5+ years of experience in B2B marketing, with at least 2 years focused on partner, channel, or field marketing (or equivalent experience closely supporting sales/BD teams).
• Proven track record of sales enablement and collateral development which lead to increase in revenue
• Demonstrated experience supporting a sales or BD organization, with strong empathy for field needs and dynamics.
• Exceptional written and verbal communication skills, with the ability to craft clear, compelling narratives for different B2B audiences.
• Strong project management skills; highly organized, able to juggle multiple partner initiatives and stakeholders simultaneously.
• Comfort working with marketing and sales tools (e.g., Figma, basic design skills, building decks and visualizations, analytics dashboards).
• Data-driven mindset with the ability to translate metrics into insights and action
• Keen sense for prioritization, both internally and externally with partners
• A self-starter that isn’t afraid to step in when needed
• You understand that collaboration and team play is key to success
• Open to working in a dynamic, ever-changing environment
• BA/BS degree
• Fluent in English.

Nice to Haves

• Experience in wellness, healthcare, tech environments.
• Background in partnerships, business development, or account-based marketing.
• Experience building co-marketing programs with enterprise or strategic partners.
• Familiarity with global or multi-region campaigns and localized partner marketing.

Calm uses a geographic pay model that determines salaries based on the location where an employee lives. For this position, the base pay ranges across Calm’s pay tiers is as follows: $104,700 - $150,000. The base pay range represents the low and high end of Calm’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which include the successful candidate's geographic location, skills, experience and other qualifications. Calm uses employee zip code to determine which pay range applies. This role is also eligible for equity + comprehensive benefits + 401k + flexible time off.

Job Summary:

We are looking for a Tax Manager I to join our Tax Team. The Tax group is a dedicated team of professionals who work in conjunction with our wealth advisors to provide tax compliance services to our high-net-worth clients. We are looking for someone who loves client service but does not enjoy the headaches of billable hours in a traditional public accounting firm.  We offer a great work/life balance, a fun and supportive environment, and the chance to work directly with a wide variety of clients. We do not do audits or assurance work, and there are no business development requirements.

As a member of the Tax Team, the Tax Manager I is primarily responsible for leading client relationships, preparing, reviewing and delivering income tax returns, tax projections, and analysis for our clients. The Tax Manager I has a passion for client service with experience in individual and entity tax preparation and review. The Tax Manager I is personable, demonstrates superior communication skills, and possesses the flexibility to multi-task in a fast-paced tax services environment.

Essential Job Functions will include:

• Prepare, review and sign tax returns for high-net-worth individuals, trusts, and businesses
• Create quarterly estimates and projections.
• Responsible for clear & concise communication with clients on all matters related to the delivery of income tax returns
• Perform tax research
• Responsible for timely and accurate response to tax questions, estimates, projections, and analysis with both tax and wealth management clients
• Work with tax staff to respond to tax notices and review of correspondence
• Stays up to date on tax law and any changes, as well as communicates the effects of the law changes to clients
• Mentoring responsibility for a team of Senior Tax Associates, Tax Associates, and/or Tax Support Specialists in the local office or region, as assigned.
• All other duties as assigned

Required Knowledge, Skills, and Abilities:

• Minimum 5+ years of public accounting experience, or equivalent experience
• Bachelor’s degree in Accounting or related field
• Strong tax code knowledge and general accounting skills
• CPA and/or EA required
• Master’s degree in Tax a plus
• Experience with CCH, including Axcess, Workflow and Practice, and SafeSend, a plus.
• Highly organized and tax-oriented
• Ability to handle a large volume of activities at one time
• Ability to communicate concepts to clients and advisors in concise and understandable fashion
• Must be detail-oriented and have excellent time-management skills

Work Schedule:  This professional role requires availability during standard business hours of Monday through Friday from 8AM to 5PM, and Saturdays as needed during tax season. At times, the role may have early or late hours to meet business tasks and deadlines for external and internal client needs.

Working Conditions: This position may be in a professional office environment or a dedicated home office workspace which is free of interruptions. Whether position is in a dedicated office space or home office workspace, basic technology needs will be provided to satisfy position requirements. Routinely sitting and standing for periods of time. No heavy lifting over 10 lbs.

Application Deadline: The initial deadline for applications is 5/7/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.

#LI-Hybrid

The Opportunity

As an AI Solutions Manager, you’ll partner with some of the most innovative AI/ML teams in the world. You’ll play a pivotal role in driving adoption, shaping product use cases, and ensuring our customers succeed in leveraging AI to achieve real-world impact. This role offers a unique chance to grow alongside a leading AI company and gain deep insights into cutting-edge AI/ML applications. While we are a remote-first company, the nature of this role requires candidates to be based in the San Francisco Bay area/PST time zone.

The Team

Our engineering team builds systems that interact with some of the most complex software ever deployed in production. The team is composed of industry veterans that have built deep learning infrastructure, autonomous drones, ridesharing marketplaces, ad tech and much more. 

As an AI Solutions Manager, your work will directly contribute to our customers’ success in deploying impactful AI solutions, ensuring their models achieve measurable business outcomes. We are looking for a fast-paced, client-obsessed candidate with an entrepreneurial mindset to nurture, and grow our customers. You’ll be working with Arize customers to help them improve the AI they use across their organizations. You will be in charge of driving customer adoption and managing customers through their renewal cycles. You’ll accomplish this by running an effective account plan, identifying expansion opportunities with new teams, and building solutions to help achieve their goals. You’ll be involved in exciting and complex customer use cases and leverage your business acumen to navigate the intricacies.

What You’ll Do

• Build and deepen relationships with AI/ML users to foster adoption, uncover new use cases, and drive expanded usage across customer accounts. This includes regular touchpoints like weekly/bi-weekly calls and ongoing account management.
• Conduct discovery with customers to understand their goals, share the Arize vision, demonstrate product capabilities, and propose tailored solutions.
• Collaborate with technical teams, including Customer Success Engineering, to address complex customer needs, ensure smooth implementation, and advise on technical best practices.
• Run workshops and training sessions with customers during onboarding and new functionality
• Run QBRs to demonstrate account value, identify areas of opportunity, and strengthen customer partnerships.
• Proactively monitor product usage across your accounts to further gauge account health
• Work closely with Account Management and Executive teams to identify upsell opportunities and align on customer health strategies.
• Effectively relay customer feature requests to internal teams and advocate for customer needs.
• Ensure support teams are aligned with customer requests and priorities.

What We’re Looking For

• 3+ years of experience as a Customer Success Manager in SaaS.
• A self-starter mindset with the ability to thrive in limited process environments.
• Exceptional organizational skills with the ability to prioritize and manage multiple customer relationships effectively.
• Strong communication skills for articulating observations and fostering collaboration across teams.
• Proven ability to demo technical products and translate their value into tailored customer solutions.
• Thrives in fast-paced environments with a customer-first mindset and a focus on delivering measurable results.
• A strong team player who values collaboration and collective success.
• Bonus: Familiarity with AI/ML workflows or GenAI technologies.

The estimated annual salary and variable compensation for this role is between $140,000 to $175,000, plus a competitive equity package. Actual compensation is determined based upon a variety of job related factors that may include: transferable work experience, skill sets, and qualifications. Total compensation also includes a comprehensive benefit package, including: medical, dental, vision, 401(k) plan, unlimited paid time off, generous parental leave plan, and others for mental and wellness support.

While we are a remote-first company, we have opened offices in New York City and the San Francisco Bay Area, as an option for those in those cities who wish to work in-person. For all other employees, there is a WFH monthly stipend to pay for co-working spaces.

About this role

The Account Manager, Fulfillment owns the post-onboarding relationship for a portfolio of brands enrolled in Fulfilled by Faire. This is a commercially-oriented role sitting at the intersection of customer success, strategic account management, and operational consulting. The AM is accountable for brand retention, unlocking addressable SKUs within FbF, and driving the consolidation of non-Faire wholesale volume onto the platform — ultimately increasing FbF's share of each brand's total distribution.

This role requires equal fluency in relationship management and data-driven storytelling. The best AM will translate operational metrics into commercial conversations, coach brands on the cost, ease, and growth benefits of FbF, and proactively identify at-risk accounts before churn signals become churn events.

What you’ll do 

1. Business Reviews & Brand Relationships

• Own the QBR/MBR cadence for your portfolio of brands — prepare, deliver, and follow up on structured business reviews that connect FbF operational health to brand revenue outcomes. Note: this is specific to Fulfillment, different than BSMs
  • BSM = general portfolio of programs and brand perf on Faire, how's it all going, ROI of each program etc.
  • Fulfillment AM = goal of retention + revenue; then how to coach brands on cost/ease/growth
• Build multi-threaded relationships within brand accounts (founder, ops lead, sales director) to ensure Faire has a durable presence beyond a single point of contact.
• Develop and maintain a living account plan for each brand documenting their wholesale strategy, growth goals, pain points, and consolidation opportunity.
• Track and surface brand health signals (fulfillment SLA trends, return rates, catalog coverage, order velocity) to shape the review narrative and prioritize interventions.

2. Churn Prevention & Retention

• Maintain a real-time risk register for your portfolio — flag brands showing signs of disengagement (declining order volume, SLA friction, support ticket escalation, low catalog activity) and activate retention protocols before churn is formally triggered.
• Lead escalation management for brands experiencing fulfillment issues; coordinate internally with FbF Ops and Warehouse teams to resolve and close the loop with the brand (including post onboarding questions + feedback)
• Build and recommend custom “save” plans for at-risk accounts, including fee concessions, operational audits, and executive engagement where warranted (ie where to offer appeasements and program benefits)
• Conduct structured off-boarding interviews with any brand that churns to capture root cause and feed insights back to product, ops, and leadership.

3. Consolidation & Non-Faire Wholesale Volume

• Map each brand's total wholesale footprint — identify the volume, channels, and retail segments currently fulfilled outside of Faire and quantify the consolidation opportunity.
• Build and present a compelling consolidation case tailored to each brand: cost per order comparison (FbF vs. 3PL vs. self-fulfill), SLA reliability benchmarks, and projected net margin impact of migrating volume to FbF.
• Develop milestone-based migration plans for brands willing to consolidate, coordinating with Warehouse Ops to ensure capacity and onboarding support.
• Track consolidation pipeline and report GMV-at-risk (volume outside Faire) alongside GMV-converted (volume successfully moved to FbF) in your portfolio metrics.

4. Catalog Penetration & Upsell

• Audit each brand's active Faire catalog against their full SKU assortment — identify categories, price points, or product lines with low representation on the platform.
• Partner with brands to expand catalog depth and breadth, with particular focus on high-velocity SKUs and seasonal assortment that can drive incremental retailer demand.
• Position catalog growth as a retention lever: more SKUs in FbF increases platform stickiness and makes brand consolidation structurally harder to reverse

Qualifications

• 3–5 years of experience in account management, customer success, or strategic partnerships — preferably in a marketplace, logistics, e-commerce, or B2B SaaS context.
• Demonstrated track record of owning commercial outcomes (retention, expansion revenue, or upsell) within a named account portfolio.
• Strong analytical fluency — able to pull and synthesize data from BI tools (Looker, Mode, Snowflake) to build business cases and executive-level narratives.
• Excellent written and verbal communication; comfortable presenting to brand founders and operators with conviction and clarity.
• Experience managing escalations and cross-functional coordination under time pressure.

Preferred

• Background in wholesale, retail supply chain, 3PL operations, or fulfillment — understanding of landed cost economics and operational trade-offs is a meaningful differentiator.
• Experience at a marketplace or platform company with both buyer and seller stakeholders.
• Familiarity with Zendesk, Salesforce, or similar CRM/support tooling.
• Comfort with ambiguity and iterative process-building; this role will help define its own playbook.

Salary Range

On-Target Earnings (OTE) Range
San Francisco: the pay range for this role is $132,000 to $181,500 per year.

This role will also be eligible for equity and benefits. Actual On-Target Earnings (OTE) will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The OTE range provided is subject to change and may be modified in the future.

Scale AI operates a global two-sided marketplace. On the demand side, AI labs and enterprises need high-quality training data. On the supply side, 500,000+ contributors across 100+ countries perform the annotation, evaluation, and data-generation work that makes frontier AI possible. For example, our contributor network includes Math PHDs from Vietnam, law professors at top colleges and investment bankers modeling efficient capital structures - all in service of training next-gen AIs. Keeping this marketplace trustworthy and free from fraud is foundational — to contributor experience, to customer data quality, and to the health of the business.

We are looking for a senior Product Manager to lead Trust & Safety at Scale. This is a high-autonomy, high-impact role. You will own the product strategy for fraud detection, prevention, and remediation across our contributor ecosystem — building the systems that protect our platform from abuse while preserving a fair, transparent experience for legitimate contributors. T&S at Scale intersects every part of the contributor lifecycle: onboarding, task assignment, quality assessment, and payments. The scope is global, the adversaries are sophisticated, and the stakes are real.

This role requires deep domain expertise in fraud and trust & safety. You should bring a strong point of view on how to build world-class T&S systems — because you will be the resident expert. You will set the vision for moving T&S from a reactive, fire-fighting posture to a proactive, intelligence-driven function with scalable detection and prevention infrastructure.

About the Role:

• You will be the most senior T&S product leader at Scale, reporting directly to the Head of GenAI Product. You will have dedicated engineering, data science, and operations partners, and will work closely with EPD leadership and Delivery Ops.
• T&S at Scale is not a mature function — it has been built reactively over time in response to specific fraud incidents. The platform needs a cohesive strategy that balances fraud mitigation with contributor growth, reduces false positives, and replaces ad-hoc solutions with scalable systems. You will inherit a patchwork of existing tools, signals and products and shape them into a coherent, defensible platform with mature processes.
• The contributor marketplace creates unique fraud vectors: account farming, task manipulation, quality gaming, payment fraud, and collusion — all evolving as AI capabilities change. You need to stay at the leading edge of adversarial behavior in AI-native marketplaces.
• This is a highly cross-functional role. You will collaborate with stakeholders across Ops, EPD, Finance, and leadership. Fires happen weekly. You need to be the person who navigates complexity and drives resolution efficiently.

You will:

• Set the product vision and strategy for Trust & Safety at Scale, shifting the function from reactive incident response to proactive, intelligence-driven fraud prevention
• Own the product roadmap for fraud detection, prevention, and remediation systems — including the Risk Engine, data signals intelligence, anomaly detection, and contributor investigation tooling
• Build a balanced approach to fraud mitigation and growth protection — ensuring T&S interventions don’t unnecessarily throttle the contributor funnel or create friction for legitimate users
• Investigate and deeply understand contributor behavior patterns to identify emerging fraud vectors before they become material
• Drive cross-functional alignment across Ops, EPD, Finance, and executive leadership — independently handling escalations, stakeholder conflicts, and weekly fire drills without requiring constant HM involvement
• Translate complex fraud patterns into clear product requirements for engineering, and partner with data science to build and improve detection models
• Build long-term instrumentation, monitoring, and evaluation capabilities to measure fraud rates, false positive rates, contributor impact, and financial exposure
• Establish business cases quantifying fraud losses and ROI of prevention investments to secure resources and prioritize effectively
• Partner with Finance and Delivery Ops leadership to manage the financial impact of fraud on business profitability

Ideally, you’d have:

• 8–12 years of experience in Product Management in the tech industry, with at least 3–4 years leading Trust & Safety, Fraud, or Risk product teams
• Deep domain expertise in fraud (not security) — specifically consumer product fraud, marketplace fraud, or contributor/gig-economy fraud. FinTech/payments fraud alone is not sufficient; we need someone who understands platform-level abuse and adversarial user behavior
• Track record of building T&S systems at consumer-facing marketplace companies (e.g., Uber, DoorDash, Airbnb, eBay, Instacart) or similar high-growth platforms with global contributor/user bases
• Proven ability to balance fraud mitigation with growth protection — you’ve made hard tradeoff decisions between blocking bad actors and preserving good UX
• Exceptional stakeholder management skills — you’ve navigated complex orgs with Ops, Engineering, and leadership stakeholders who have competing priorities and strong opinions. You handle escalations, build trust, and drive alignment independently
• Strong analytical capabilities — you can investigate contributor behavior data, define fraud metrics, and build detection logic. High proficiency in SQL
• Experience setting ambitious product vision and executing against it — you’ve moved a function from reactive to proactive
• Bachelor’s or advanced degree in a quantitative, engineering, or related discipline

Nice to Have:

• Experience building T&S systems with global/international coverage across diverse contributor populations
• Understanding of AI-enabled fraud vectors and how adversarial behavior evolves as AI capabilities improve
• Experience with contributor/gig-economy platforms specifically (not just consumer marketplaces)
• Experience working at early-to-growth-stage companies where T&S was being built or rebuilt from scratch

Scale's Generative AI business is continuing to see tremendous growth and expansion. Engagement Managers (EMs) are the combination of externally customer-facing and internally operationally driven. In this role, you will be the primary owner of the customer relationship, managing ongoing projects and driving end-to-end engagements from new projects and pilots, owning the account execution, working cross-functionally to ensure Scale products and services are delivered consistently and on-time. Within Scale you represent the customer, aligning their objectives to how Scale's operations and product teams execute and deliver.

The ideal candidate is organized, execution-focused, and thrives on managing complexity. Precision across tracking, documentation, quality alignment, and customer follow-through is what makes customers successful and builds the trust that earns Scale more work. You will be on the front lines of ensuring that these customers become passionate, lifelong Scale partners.

You will:

• Own end-to-end execution and delivery for assigned customer projects, from kickoff through completion and quality feedback
• Manage customer communication, action items, and follow-ups across multiple concurrent projects
• Monitor delivery against SLAs, budget, and quality standards, proactively identifying risks and escalating blockers with proposed solutions
• Review, track and improve operational performances and be obsessed with continuous improvement
• Partner cross-functionally with operations and planning teams to improve delivery efficiency and drive better outcomes for customers

Ideally you'd have:

• 3 to 5 years of work experience, with experience in consulting, technical program management, or project coordination
• A track record of managing multiple concurrent workstreams with strong attention to detail and follow-through
• Experience in B2B client-facing roles where execution and delivery were core responsibilities
• An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results
• A technical background (education or professional experience with CS, Engineering, Economics, Mathematics, or another STEM field)

Nice to haves:

• Familiarity with model and AI training workflows
• Work experience in a high-growth company environment, including working cross-functionally and wearing multiple hats

Scale’s mission is to accelerate the development of AI applications by providing the highest quality data. We believe that robust financial infrastructure is the backbone that allows our researchers and engineers to innovate at scale. Our Accounting team doesn't just record transactions; we build the systems that enable the next generation of AI breakthroughs.

We are looking for a Senior Manager, Technical Revenue Accounting to join our Accounting Team. In this role, you will be the primary orchestrator for revenue integrity at an innovative AI company. You will serve as a technical subject matter expert, architecting solutions for complex transactions and ensuring our financial systems scale as fast as our technology. If you are looking to make a significant impact at the intersection of frontier AI and financial infrastructure, come join us.

You will:

• Lead Revenue Accounting Team: Oversee monthly accounting close activities, including the review of complex journal entries and key account reconciliations including the management and development of a small team.
• Technical Oversight: Ensure strict compliance with ASC 606 and U.S. GAAP; serve as the final word on revenue recognition for both standard and highly bespoke contracts.
• Strategic Collaboration: Partner with Finance and Strategy teams on revenue metrics, flux analysis, and long-range forecasting.
• Audit Readiness: Lead the preparation of consolidated financial statements and footnotes; act as a primary point of contact for external auditors for all revenue related contracts and matters including developing footnotes and other financial reported items.

Ideally you'd have:

• Education: Bachelor’s degree in Accounting; CPA is highly preferred.
• Experience: 7+ years of progressive accounting experience, with a mix of Big 4 public accounting and high-growth industry experience (SaaS preferred).
• Leadership: 1+ years of experience managing and developing high-performing teams.
• Technical Rigor: Deep expertise in ASC 606 and the ability to translate complex technical research into actionable operational policies.
• Agility: A proven track record of problem-solving in a fast-moving, "ambiguity-heavy" environment.
• Systems Fluency: Experience with enterprise-level ERPs and revenue recognition software.

Why Hover wants you

Hover is looking for a Revenue Operations & Strategy Manager to join our team during a critical phase of growth and help scale and optimize our Go-To-Market (GTM) engine.

You’ll join the Revenue Operations & Strategy team, where our mission is to create leverage across the GTM organization — improving visibility, operational efficiency, and revenue growth through data-driven decision making and scalable processes.

This is a highly cross-functional, high-visibility individual contributor role that partners closely with Sales leadership, Revenue Analytics, Systems, and Finance. The ideal candidate enjoys solving operational problems, turning data into actionable insights, and implementing scalable workflows and automation initiatives that help our teams move faster and operate more effectively.

You will contribute by

GTM Insights & Reporting

• Own and evolve recurring GTM operating cadences that track performance against goals across the Sales organization
• Lead weekly CRO bookings reviews, Sales leadership pipeline reviews, bi-weekly post-sale account health reviews, and other executive-facing business cadences
• Translate complex operational and performance data into clear recommendations and executive-ready insights

Revenue Operations Projects & Process Optimization

• Improve and automate key Revenue Operations workflows and processes, including deal desk operations and other strategic GTM initiatives
• Partner with Sales leadership to support programs that drive revenue growth, operational scalability, and cross-sell opportunities
• Identify opportunities to improve efficiency, standardization, and visibility across the GTM organization

AI & Automation Initiatives

• Partner with Sales, Systems, and Revenue Analytics teams to implement AI and automation initiatives that improve GTM efficiency and effectiveness
• Explore and operationalize new workflows leveraging AI tools and automation platforms
• Help drive scalable operational improvements through experimentation and iterative problem solving

Business Partnering & GTM Planning

• Partner with GTM leaders and cross-functional teams on strategic planning initiatives, including territory planning, segmentation, quota setting, ICP definition, and organizational planning
• Serve as a trusted thought partner to Sales leadership by combining operational rigor with strong business judgment

Your background includes

• 3–5 years of experience in Revenue Operations, Sales Operations, Business Operations, Consulting, Analytics, or related strategic operational roles within a technology company
• Strong analytical and business problem-solving skills with the ability to synthesize data into actionable insights
• Experience owning or improving operational workflows, reporting cadences, or cross-functional business processes
• Experience leveraging AI tools, automation platforms, or workflow optimization initiatives to drive measurable impact
• Strong spreadsheet, presentation, and business storytelling skills
• Ability to independently navigate ambiguity and propose practical, scalable solutions
• Strong cross-functional collaboration and stakeholder management skills
• Excellent written and verbal communication skills with the ability to communicate effectively with senior stakeholders and executives

Nice to Have

• Experience with SQL, Tableau, Hex, Salesforce, or other BI / analytics tools
• Experience supporting enterprise or strategic Sales organizations
• Experience working in a high-growth SaaS or technology environment

Benefits

• Compensation - Competitive salary and meaningful equity in a fast-growing company
• Healthcare - Comprehensive medical, dental, and vision coverage for you and dependents
• Paid Time Off - Unlimited and flexible vacation policy 
• Paid Family Leave - We support work/life balance and offer generous paid parental and new child bonding leave 
• Mandatory Self-Care Days - A day set aside each month to allow employees to recharge 
• Remote Wellbeing Resources - We provide recurring fitness classes, meditation/ mindfulness tools, virtual therapy, and family planning assistance 
• Learning - We encourage continued education and will help cover the cost of management training, conferences, workshops, or certifications

Hybrid roles at Hover

Hover has Hubs in San Francisco and New York City, where we expect that all employees living within a 50-mile radius of our offices will come into their local Hover office at least three times a week to build rapport and foster organic connection. At this time, Hover is not considering fully remote roles.

The US base salary range for this full-time position is $134,000-$166,000 annually. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all applicable US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

#LI-RH1 #LI-Hybrid

About the Role:

The Engineering Program Manager (EPM) at Planet will be a fearless organizer and an excellent cross-functional leader, working with multiple teams inside Planet, and with our external customers and manufacturing partners. A successful candidate will help set strategy, drive problem-solving efforts, eliminate roadblocks, execute on schedule, and be responsible for managing and communicating status and issues along the way. The position demands broad technical strength and experience in multiple areas of spacecraft design and manufacturing. 

This is a full-time, hybrid role which will require you to work from our San Francisco office 3 days per week. Travel to Europe is also expected. 

Impact You’ll Own:

• Lead satellite development programs from planning and requirements definition through critical design, build, test, and launch.
• Ensure efficient execution of all program phases, including MCR, SRR, PDR, CDR, IRR, SRR, and LRR.
• Develop project schedules and budgets and track performance across all project phases.
• Oversee execution of technical plans at all levels, both internally and with external suppliers, including project definition, budgeting, and long-term strategic planning.
• Collaborate and coordinate with external stakeholders, including suppliers, partners, vendors, and customers, to manage deliverables, technical plans, and program milestones.
• Coordinate schedules, priorities, and status updates with engineering, manufacturing, teams, stakeholders, and management.
• Work directly with multiple engineering teams and cross-functional stakeholders to drive productivity and progress on concurrent projects.
• Develop tools and processes to measure and improve engineering productivity.
• Drive root cause problem-solving, identify, and eliminate blocking issues.
• Work directly with Program Management, Manufacturing Operations, Supply Chain, Compliance, Facilities teams to drive progress on concurrent manufacturing lines and initiatives
• Lead manufacturing ramp programs from early factory engagement and readiness through key build phases into production.
• Drive root cause analysis for complex engineering and manufacturing issues, identify and eliminate blocking problems, and implement robust corrective actions.

What You Bring:

• A BA/BS degree in Aerospace Engineering, Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, or a related technical field.
• 6+ years of relevant experience of program management in  aerospace, manufacturing or similar industry.
• Excellent written and verbal communication and facilitation skills, including externally to customers.
• Experience in an engineering program management role for the development and ramp of hardware systems in a cross-functional context.
• Ability to be self-motivated and enthusiastic with creative and critical thinking capabilities.
• Experience working with and managing external contract manufacturers (CMs), suppliers, and vendors to drive program success.
• Excellent written and verbal communication and facilitation skills, with the ability to present complex technical information clearly to diverse audiences.
• Ability to travel internationally, specifically to Europe.

What Makes You Stand Out:

• Experience with scaling systems on satellite manufacturing
• Experience successfully delivering hardware products through the entire New Product Introduction (NPI) lifecycle.
• Excellent problem-solving, organizational, and analytical skills, with the ability to drive strategy based on data.
• Professional fluency in Swedish or German.

Application Deadline:

April 10, 2026 at 11:59pm PT

EAR/ITAR Requirements:

This position requires access to export-controlled information, and as such, employment (or hiring of a contractor) is contingent upon the candidate’s ability to access all applicable export-controlled information without additional export licensing being required by the Bureau of Industry and Security and/or the Directorate of Defense Trade Controls.

Benefits While Working at Planet:

These offerings are dependent on employment type and geographical location, based upon applicable law or company policy.

• Comprehensive Medical, Dental, and Vision plans
• Health Savings Account (HSA) with a company contribution
• Generous Paid Time Off in addition to holidays and company-wide days off 
• 16 Weeks of Paid Parental Leave
• Wellness Program and Employee Assistance Program (EAP)
• Home Office Reimbursement
• Monthly Phone and Internet Reimbursement
• Tuition Reimbursement and access to LinkedIn Learning
• Equity
• Commuter Benefits (if local to an office)
• Volunteering Paid Time Off

Compensation:

The US base salary range for this full-time position at the commencement of employment is listed below.  Additionally, this role might be eligible for discretionary short-term and long-term incentives (bonus and equity). The final salary range is determined by job related experience, skills and location.  The range displays our typical hiring range for new hire salaries in US locations only.  Your recruiter can share more about the specific salary range for your preferred location during the hiring process.