Summary:

The Cloud team at Lucid is currently seeking a Senior Site Reliability Engineering role. In this position, the individual will be responsible for providing
reliability to the cloud infrastructure that enabled Lucid Motors' cloud-based services and internal systems.

Responsibilities:

• Provide Reliability Engineering to cloud services deployed and managed in the region of KSA.
• Continuous delivery (CI/CD) using ArgoCD, Jenkins, Maven, and Docker.
• Architect cloud systems in highly available design, ensuring Disaster Recovery (DR) measures are in place.
• Containerization and deployment of microservices and data pipeline on Kubernetes using Helm installation.
• Advocate for a DevOps culture of automation and engineering best practices to enable development teams.
• Auto-scale and monitoring performance for Kubernetes and running applications using Prometheus and Grafana or similar tools.
• Performing SRE activities such as availability and reliability monitoring and reports.
• Deploy, configure and maintain tools such as Kafka, Spark, Trino, Airflow, MQTT, and Microservices.
• Setting up infrastructure as a service using Terraform.
• Work and deploy using the codebase repositories in GitLab, along with participation in the peer review activities.
• Support No-SQL databases such as Elastic Search, Mongo, Cassandra, and other open sources services.
• Setup and monitor various applications and services. Continuously enhance the alerts and automate the recovery process.
• Articipate in the on-call rotation to keep up the service SLA per the business needs.
• Work with Product Owners, engineering managers, and other team members in Agile Scrum and Kanban mode.
• Take appropriate actions by doing impact analysis during the incidents.

Requirements and Skills:

• B.S. or M.S. degree in Computer Science, Engineering, or equivalent field.
• Can speak English fluently to communicate with teams across geographical regions.
• +6 years of experience in SRE or DevOps Engineering.
• +5 years of experience deploying and maintaining systems on Oracle cloud (OCI), and Amazon web services (AWS).
• +3 years of experience in Terraform.
• +3 years of experience in Kubernetes.
• +3 years of experience with tools such as Jenkins, ArgoCD, etc. to build automation and CI/CD pipelines.
• Professional experience in Programing or scripting languages using Python, Go, Bash/Shell, or others.
• Experience in administrative operations knowledge in RDBMS (e.g. PostgreSQL, MySQL), and NoSQL databases (e.g. MongoDB).
• Moderate experience in distributed computing for running data systems using Spark, Hive, Zookeeper, and Kafka.
• Moderate experience in debugging tools and troubleshooting performance bottlenecks at the infrastructure or at the application tier.
• Good to have experience with Config Management using Ansible, Chef, Puppet, or others.

THE ROLE

Are you ready to architect the data foundation for some of the world’s most influential organisations? As a Pre-Sales Systems Engineer for Everpure in the Eastern Region of Saudi Arabia, you won’t just be selling storage; you’ll be enabling the digital transformation of global giants.

In a region where data scale is measured in exabytes and "downtime" is not in the vocabulary, your mission is to show our clients how to break free from the "legacy tax" of storage and drive them in to the future. You will be the technical mastermind bridging the gap between traditional infrastructure and a cloud-native future, leveraging the Everpure Platform and Portworx to deliver the agility of the public cloud with the security and performance of on-premises systems.

WHAT YOU'LL DO

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Everpure portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Passionately bring to light the advantages of an Everpure solution
• Refine sales strategy and tactics, taking command of technical responsibilities
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigour to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Author responses to RFI & RFPs
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. Whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organisation
• Lead by example living the Pure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING 

• Creativity, empathy, an open mind, curiosity and a desire for continuous learning
• Pre-sales experience is required
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Linux, NFS file systems and Linux distributed network environment
• Familiarity with AWS, Azure, GCP a plus
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Familiarity with containers, k8s and Microservices architectures a plus
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written interpersonal skills
• BS in CS, EE or other technical degree and/or equivalent experience
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, Microservices architecture)
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• We are primarily an in-office environment and therefore, you will be expected to work remotely in compliance with Everpure's policies.Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable

#LI-REMOTE

SHOULD YOU ACCEPT THIS CHALLENGE…

As a Technical Design Architect (Active Cluster & Cloud) (TDA-ACC), you will utilize your strong technical competencies in the field of replication, clustering, cloud offerings as well as data migrations, to provide the highest level of implementation capability and technical consultation to both customers and Pure sales teams to support sales goals. You will work on cross-functional teams including Sales, Product Marketing, Business Development Managers, Services and engineering to scope and help sell Professional Services solutions for homogeneous and heterogeneous solutions to customers/partners. You will become intimately acquainted with the customer’s/partner’s business requirements, technical needs, systems, environment and service history, enabling you to present targeted solutions to our customer base. You will build replication, clustering and migration solutions for our customers and will be expected to be a member of the hands-on team delivering these services across EMEA. The role covers pre-sales and delivery functions, and you will be comfortable with performing either role as demand dictates.You will possess a thorough understanding of IT architecture, designing solutions, networking and implementation of these solutions and must have significant experience across different replication technologies, clustering, cloud and data migration solutions. You will also be experienced in delivering large scale and complex projects utilising all the mentioned offerings and will also be skilled in scripting to enable automation of these processes where appropriate.

THE ROLE...

TDAs work with customers, sales teams, engineering and Everpure partners to:

• To understand prospect’s technical needs related to a specific market or specific product (i.e. block, virtualized, file solutions, clustering, replication best practice, disaster recovery, business contingency).
• In a post-sales consultative role to support the implementation of the professional services solution that was scoped and subsequently sold.
• To provide technical consultation/education to the sales teams and keep them apprised on new replication offerings and data migrations solutions.
• Participate in customer evaluations and proof of concepts on Pure systems
• Advise and consult on engineering developments and strategies for replication, clustering and data migrations, ensuring these solutions meet and integrate into our clients DR and BCP best practices.
• Plan, conduct and direct projects to support sales efforts and address future customer needs
• Evaluate partner proposals for migration services to ensure they deliver quality and value for money to Pure.
• Deliver replication, clustering and migration solutions to our customers, either as a sole resource or member of a team.
• Develop scripts for both integration of Pure storage into a customer’s operational environment and the automation of replication, clustering, cloud and data migrations.

WHAT YOU’LL BRING…

• Flash Array experience / Replication technologies (Active Cluster or similar)
• Amazon AWS, Microsoft Azure and other cloud-based offerings.
• Data Center Migrations/Consolidations/Toolsets
• Networking concepts and high-level designs
• Cirrus Data Solutions Appliance (or Appliance based solutions for migrating block data)
• Virtualisation Tools - Cisco/Microsoft/VMWare (Cloud solutions)
• Proven experience of scripting languages such as Perl, Shell, Powershell, Visual Basic, Python.
• Networking infrastructure (Nexus / ACI / Broadcom / Brocade) 
• Security/Firewalls
• Other technical platform or infrastructure migration tools such as Logical Volume Manager (LVM), Datadobi, StorageX, Open Replicator.
• Data Center Migration Implementations for block and file.
• Multi-vendor server and storage platforms and performance tuning experience.
• Windows, AIX and Linux Operating systems
• Hyper-V and VMWare ESX (vRA / SRM)
• Amazon AWS, Microsoft Azure and other cloud-based offerings.
• Disaster Recovery, Replication, Backup technologies (Zerto / Veeam / Rubrik / Veritas NBU)
• Preparation and delivery of technical and architecture solution
• Contribute significant portions for data migration solutions to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• UNIX OS, NFS file systems and UNIX distributed network environment
• Knowledge of Local Area Networking, Ethernet, TCP/IP and general networking
• Excellent verbal and written communication skills, any languages are a definite benefit (Arabic)
• Team leadership skills
• BS in CS, EE or other technical degree and/or equivalent experience.

#LI-ONSITE

The Position 

We are seeking a highly skilled and customer-focused Technical Account Manager (TAM) to join our growing cybersecurity team. In this role, you will act as a trusted technical advisor to our enterprise customers, owning the post-sales relationship, supporting deployments, and ensuring successful integration and operation of our cybersecurity solutions. 

You will bridge the gap between customer needs and our product capabilities, working closely with our Sales Engineering, Support, Product, and Customer Success teams.

What You Will Be Doing 

• Serve as the primary technical point of contact for assigned enterprise clients. 

• Lead and support the hands-on deployment, configuration, and optimization of cybersecurity solutions on client environments (cloud, hybrid, and on-premises). 

• Conduct on-site visits to assess environments, guide implementation, and deliver technical workshops or training sessions. 

• Proactively manage customer technical health – monitor performance, troubleshoot issues, and ensure ongoing operational excellence. 

• Develop a deep understanding of customer infrastructure, use cases, and security posture to provide strategic guidance and best practices. 

• Collaborate with internal engineering and product teams to relay customer feedback and advocate for feature requests or enhancements. 

• Participate in incident response and post-mortem activities when escalations occur. 

• Create and maintain technical documentation, runbooks, and environment overviews. 

What We Need From You 

• 5+ years of experience in a customer-facing technical role (e.g., TAM, Sales Engineer, Solutions Architect, Security Consultant). 

• Strong technical background in cybersecurity tools and principles, including areas like endpoint protection, SIEM/SOAR, firewalls, identity & access management, or cloud security. 

• Hands-on experience with system integration, scripting (Python, PowerShell, Bash), and working in Linux/Windows environments. 

• Comfortable leading deployments and technical troubleshooting on customer sites. 

• Knowledge of cloud platforms (AWS, Azure, GCP) and their security ecosystems. 

• Hands-on experience with system integration, scripting (Python, PowerShell, Bash), and working in Linux/Windows environments. 

• Excellent communication skills – able to translate complex technical concepts into clear, actionable insights for both technical and non-technical stakeholders. 

• Ability to manage multiple client accounts and prioritize competing demands. 

• Strong documentation skills and a disciplined approach to knowledge sharing. 

It Would Be Nice If You Had  

• Industry certifications such as CISSP, CISM, CEH, OSCP, or vendor-specific certs (AWS Security Specialty, Microsoft SC-200, etc.). 

• Experience with modern DevSecOps tools and CI/CD pipelines. 

• Familiarity with data privacy and compliance frameworks (e.g., GDPR, HIPAA, NIST, ISO 27001). 

• Experience working in high-availability or mission-critical environments. 

About the Role

The Enterprise Architect is responsible for designing, documenting, and leading the implementation of technical solutions for customers following the sale of Veeam products. This role bridges customer business requirements with Veeam’s technology, ensuring solutions are scalable, secure, and aligned with best practices, while also supporting partner-driven implementations.

The position involves technical leadership, customer consultation, and collaboration with internal teams to deliver successful outcomes—particularly for large enterprise customers undergoing digital transformation.
Beyond direct design and delivery, the Enterprise Architect develops reference architectures and design guidelines that standardize deployments across both customer-led and partner-led projects. Additionally, they collaborate with pre-sales teams to ensure a smooth transition from initial solution design to implementation.

What You’ll Do

Technical Discovery & Analysis

• Conduct technical discovery sessions with customers to assess their existing IT landscape and requirements.
• Identify opportunities for improvement and architecture enhancements based on Veeam solutions.

Solution Design, Documentation & Reference Architectures

• Design both high-level and detailed solution architectures tailored to customer environments.
• Create low-level design documents and detailed technical specifications to guide implementation teams.
• Develop and maintain reference architectures to standardize solution deployments across both direct customer implementations and partner-led projects.
• Prepare comprehensive technical documentation, including architecture diagrams, design specifications, and implementation plans
• Ensure solution designs adhere to security, compliance, and scalability best practices.

Project Definition & Estimation

• Work with Project Managers and stakeholders to define project scope, deliverable, timelines, and resource requirements.
• Provide level-of-effort estimations to support project planning and resource allocation.

Implementation Support & Technical Leadership

• Provide technical oversight during solution deployment and post-sales implementation.
• Assist in proof-of-concept (PoC) projects and technical workshops to validate solution architectures.
• Support and guide partner-driven deployments, ensuring they follow Veeam’s best practices and technical standards.
• Support troubleshooting efforts and resolve complex implementation challenges.

Collaboration & Stakeholder Engagement

• Work closely with Pre-Sales, Sales, and Customer Success teams to ensure a smooth handover from pre-sales engagements to deployment.
• Engage with customers, partners, and internal teams to ensure successful solution adoption.
• Serve as a trusted technical advisor, translating business objectives into effective technical strategies.
• Communicate technical details effectively with both technical and non-technical stakeholders

Continuous Improvement & Technology Innovation

• Evaluate emerging technologies (especially in containers, security, and hybrid cloud) to enhance solution architectures.
• Contribute to the development and update of internal best practices and technical standards. improving delivery efficiency and partner enablement.

What You’ll Bring

• IT experience, including in a solution architecture or technical leadership role.
• Deep expertise in data protection, backup & recovery, disaster recovery (DR), and cybersecurity.
• Hands-on experience with containers (Docker, Kubernetes) and container security in enterprise environments.
• Strong technical knowledge of virtualization (VMware, Hyper-V), cloud platforms (AWS, Azure, GCP), and storage systems.
• A record of leading transformation projects for large enterprise customers, ensuring technical solutions support business-wide digital evolution.
• Strong understanding of networking, security, compliance frameworks (ISO 27001, NIST, etc.), and IT governance.
• Excellent problem-solving, analytical, and communication skills with a strong ability to work with both technical and non-technical stakeholders.
• Experience working in a post-sales consulting, professional services, or solution delivery role with direct customer engagement
• Frequent collaboration with internal teams (Professional Services, Pre-Sales, Sales, Partners).
• Customer and partner engagement, ensuring alignment between business objectives and technical solutions.
• Potential travel to support global enterprise deployments (up to 50%)

Bonus Skills

• Experience with automation & scripting (PowerShell, Python).
• Familiarity with large-scale IT infrastructure deployments.
• Proven ability to work autonomously and drive innovation.
• TOGAF (or equivalent enterprise architecture certification) – preferred.
• Veeam VMCE – preferred.
• Relevant certifications in cloud, security, or virtualization, such as:
  • AWS/Azure Solutions Architect
  • VMware VCP
  • CISSP (Cybersecurity Certification)

Please note: If an applicant is permanently located outside of Saudi, Veeam reserves the right to decline the application for this position.

Artefact is a new generation of data service providers specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.
The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner…

What you will be doing?
As a Data Engineer, your role involves crafting and maintaining robust data pipelines, utilising Python and SQL, to ensure efficient extraction, transformation, and loading (ETL) of data.

Your responsibilities will include:

• Data Pipeline Development: Building and optimising data pipelines to facilitate seamless data flow across systems and platforms.
• Database Management: Managing databases, ensuring their integrity, and implementing data storage and retrieval solutions.
• Cloud Services Integration: Leveraging cloud services such as MS Azure, GCP, and AWS to architect and deploy scalable data solutions.
• Machine Learning Integration: Collaborating with teams to integrate machine learning models into data pipelines for enhanced data processing.
• Utilising Spark & Kafka: Implementing and working with Spark and Kafka for real-time data processing and analytics.

What we are looking for?

• 2-5 years: Data Engineer
• Proficiency in Python, SQL, and database management.
• Experience with Data Pipelines ETL, Cloud Services (MS Azure, GCP, AWS), ML Modeling, Spark & Kafka.
• Proven problem-solving skills and a solution-oriented mindset.
• Experience working with business stakeholders either internally or externally
• Excellent communication skills to collaborate effectively within teams and with stakeholders.
• Strong business acumen with an interest in business-facing roles.
• Adaptability and a start-up mentality to thrive in a dynamic environment.
• Minimum of a bachelor's degree in Computer Science, Electronics, and Communication Engineering degrees.

Artefact is the place to be: come and build the future of data and AI

Innovation: We have a passion for creating impacting projects and believe innovation can come from anyone.
Action: We make things rather than telling people how to make them.
Collaboration: We believe in bringing talented people together, winning together, and in learning from each other.

Artefact is a new generation of data service providers specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.
The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner…

What you will be doing?
As a Data Engineer, your role involves crafting and maintaining robust data pipelines, utilising Python and SQL, to ensure efficient extraction, transformation, and loading (ETL) of data.

Your responsibilities will include:

• Data Pipeline Development: Building and optimising data pipelines to facilitate seamless data flow across systems and platforms.
• Database Management: Managing databases, ensuring their integrity, and implementing data storage and retrieval solutions.
• Cloud Services Integration: Leveraging cloud services such as MS Azure, GCP, and AWS to architect and deploy scalable data solutions.
• Machine Learning Integration: Collaborating with teams to integrate machine learning models into data pipelines for enhanced data processing.
• Utilising Spark & Kafka: Implementing and working with Spark and Kafka for real-time data processing and analytics.

What we are looking for?

• 2-5 years: Data Engineer
• Proficiency in Python, SQL, and database management.
• Experience with Data Pipelines ETL, Cloud Services (MS Azure, GCP, AWS), ML Modeling, Spark & Kafka.
• Proven problem-solving skills and a solution-oriented mindset.
• Experience working with business stakeholders either internally or externally
• Excellent communication skills to collaborate effectively within teams and with stakeholders.
• Strong business acumen with an interest in business-facing roles.
• Adaptability and a start-up mentality to thrive in a dynamic environment.
• Minimum of a bachelor's degree in Computer Science, Electronics, and Communication Engineering degrees.

Artefact is the place to be: come and build the future of data and AI

Innovation: We have a passion for creating impacting projects and believe innovation can come from anyone.
Action: We make things rather than telling people how to make them.
Collaboration: We believe in bringing talented people together, winning together, and in learning from each other.

Artefact is a new generation of data service providers, specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner…

About the role ...

As a Cloud Architect Manager at Artefact, you will be responsible for designing, implementing, and overseeing robust, scalable, and secure cloud solutions that support our clients’ data and technology ecosystems. You will collaborate closely with technical teams and business stakeholders to ensure cloud architecture is aligned with business needs, optimizing tool selection, cost efficiency, and scalability. Additionally, you will lead technical teams, mentor engineers, and contribute to Artefact’s growth by driving innovation and promoting best practices in cloud technology.

What you'll be doing ...

• Lead the design and implementation of cloud infrastructure architectures (cloud, on-premise, hybrid) aligned with business requirements.
• Define and enforce best practices for cloud platform deployment and configuration, security, networking, operations and tools selection.
• Oversee the integration of cloud platforms with data pipelines, storage, and compute services.
• Standardize coding, deployment, and monitoring practices across cloud environments.
• Design and implement automated solutions to set up, monitor, and adjust cloud infrastructure efficiently.
• Lead problem-solving initiatives for complex technical challenges related to cloud environments.
• Provide technical leadership across multiple cloud projects, ensuring efficient resource management.
• Foster teamwork by mentoring, coaching and guiding cloud engineers and ensuring knowledge transfer.
• Manage client relationships regarding project expectations, timelines, and outcomes.
• Contribute to Artefact's growth by maintaining tech partnerships, leading technical proposals to support project planning and identify potential growth areas with existing accounts.

What you'll need ...

• Proven track record in architecting and deploying large-scale Google Cloud solutions
• Deep expertise in GCP security, networking, and compliance best practices (VPC Service Controls, IAM, Organization Policy)
• Designed end-to-end GCP environments that are highly available, secure, and cost-efficient—leveraging Google Kubernetes Engine (GKE), Cloud Run, Compute Engine, and Cloud SQL
• Defined global DR/HA strategies using Cloud Load Balancing, Cloud CDN, and automated failover with multi-region Bigtable/Spanner or persistent disk replication, achieving sub-hour RTOs for critical workloads
• Architected end-to-end data pipelines—built both streaming and batch ETL workflows using Pub/Sub, Dataflow (Apache Beam), and Dataproc to ingest high-throughput events into BigQuery for real-time insights.
• Designed scalable data models in BigQuery—implemented dimensional schemas with partitioning and clustering to achieve sub-second query times on petabyte-scale datasets.
• Orchestrated and scheduled workflows leveraging Cloud Composer (Airflow) and Workflows—added automated retries, data-quality validations, and alerting to guarantee pipeline reliability.
• Automated infrastructure lifecycle via Terraform and Cloud Build pipelines—implementing auto-scaling, patch management, and monitoring workflows that boosted operational efficiency
• Mastery of cost control in GCP: committed-use discounts, custom machine types, billing export analytics, and budget alerts, plus high-availability patterns for resilience
• Partnered with data teams to fine-tune architectures on Cloud Storage, BigQuery, Dataflow, and Dataproc—delivering performant, scalable analytics platforms
• Proven leadership in guiding cross-functional teams and steering complex, multi-phase cloud projects to on-time delivery
• Exceptional communicator, adept at crafting business-focused presentations and leading stakeholder workshops on GCP strategy
• Strong problem-solver, experienced in diagnosing and resolving architectural challenges across compute, data, and networking domains
• Skilled at stakeholder management, from technical deep dives with engineering teams to strategic discussions with C-level executives
• Mentorship & coaching: developing cloud engineering talent through hands-on training, code reviews, and best-practice evangelism
• Business growth driver, recognized for leveraging GCP innovations to unlock new revenue streams and streamline operations

Artefact is a new generation of data service providers, specialising in data consulting and data-driven digital marketing. It is dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.The backbone of our consulting missions, today our Data consulting team has more than 400 consultants covering all Artefact's offers (and more): data marketing, data governance, strategy consulting, product owner…

About the role ...

As a Cloud Architect Manager at Artefact, you will be responsible for designing, implementing, and overseeing robust, scalable, and secure cloud solutions that support our clients’ data and technology ecosystems. You will collaborate closely with technical teams and business stakeholders to ensure cloud architecture is aligned with business needs, optimizing tool selection, cost efficiency, and scalability. Additionally, you will lead technical teams, mentor engineers, and contribute to Artefact’s growth by driving innovation and promoting best practices in cloud technology.

What you'll be doing ...

• Lead the design and implementation of cloud infrastructure architectures (cloud, on-premise, hybrid) aligned with business requirements.
• Define and enforce best practices for cloud platform deployment and configuration, security, networking, operations and tools selection.
• Oversee the integration of cloud platforms with data pipelines, storage, and compute services.
• Standardize coding, deployment, and monitoring practices across cloud environments.
• Design and implement automated solutions to set up, monitor, and adjust cloud infrastructure efficiently.
• Lead problem-solving initiatives for complex technical challenges related to cloud environments.
• Provide technical leadership across multiple cloud projects, ensuring efficient resource management.
• Foster teamwork by mentoring, coaching and guiding cloud engineers and ensuring knowledge transfer.
• Manage client relationships regarding project expectations, timelines, and outcomes.
• Contribute to Artefact's growth by maintaining tech partnerships, leading technical proposals to support project planning and identify potential growth areas with existing accounts.

What you'll need ...

• Proven experience designing and implementing cloud architectures on Azure at scale
• Strong expertise in cloud security, networking, and compliance frameworks.
• Led the end-to-end design of highly available, secure, and cost-optimized Azure environments for enterprise customers, leveraging services such as Azure Virtual Network, Azure Kubernetes Service (AKS), and Azure App Service.
• Defined multi-region DR/HA architectures using Azure Traffic Manager, paired regions, and Azure Site Recovery, achieving RTOs under 1 hour for mission-critical workloads.
• Enable automated patching, scaling, and monitoring tasks via Azure DevOps YAML pipelines and PowerShell DSC, improving operational efficiency.
• Deep understanding of cloud cost optimization, monitoring, and high availability design patterns.
• Collaborated with data engineers to optimize architectures on Azure Data Lake Storage Gen2, Synapse, and MS Fabric
• Strong leadership capabilities with experience managing technical teams and large-scale projects.
• Excellent verbal and written communication skills, including experience creating business-focused presentations.
• Demonstrated problem-solving abilities for complex, multi-disciplinary cloud projects.
• Experience managing senior stakeholders and navigating client discussions effectively.
• Ability to mentor, coach, and develop technical teams in cloud engineering best practices.
• A track record of contributing to business growth through technical innovation and strategic initiatives.

About the Role:
This role interfaces with the client directly and is responsible for planning, scoping, and implementing the Dragos Platform in customer environments. Be part of a hands-on and onsite team at power plants, substations, manufacturing floors, and refineries (to name a few), while performing installations and assisting our customer partners in monitoring and safeguarding their infrastructure. 

*This is an onsite role located in Dammam, Saudi Arabia*

Responsibilities: 

• Collaborate with Dragos Sales and Solution Architect teams to understand customer use cases and success criteria 
• Works closely with client’s teams on network architecture, sensor placement, and integrations for the deployment of new sensors; coordinate and conduct deployments 
• Partner with client’s teams to refine applicable use cases and Dragos platform objectives 
• Tune and optimize Dragos platform to meet defined customer objectives 
• Develop content and build foundational workflows based on client use cases and value proposition 
• Monitor the health of the Platform solution to ensure continuous Platform availability and continuously tune and optimize the Dragos Platform 
• Coordinate upgrades, patches, and other configuration changes to the Platform solution 
• Provide knowledge transfer and training to enable key stakeholders, document processes 
• Provide troubleshooting and break/fix support for the Platform, manage escalations 
• Communicate roadmap of upcoming features and content with the client and conduct new release feature walkthroughs as needed 
• Continually solicit client feedback on feature requests and improvements 
• Coordinate and collaborate with other Dragos teams/services (Intel, Threat Hunting) 
• Identify opportunities for other Dragos products and services 

Qualifications: 

• 3+ years of ICS/OT experience, Cybersecurity experience a plus 
• Networking experience – Strong knowledge of IP networks, OSI model, Purdue model, and ICS protocols 
• Experience with Linux (command line), Docker, scripting languages (python, shell, etc.), SIEMs 
• Experience in on-premise and cloud software solutions for Enterprise while managing multiple stakeholders and projects 
• Customer-oriented and attentive to client needs, with strong interpersonal and communication skills 
• Willingness to travel up to 25% 

Compensation: 

• Salary: SAR 600,000
• Competitive Equity Package  
• Comprehensive Benefits Plan 

#LI-NH1