Principales responsabilidades:

• Liderar proyectos SAP S/4HANA end-to-end, asegurando alcance, tiempos, costos y calidad.Gestionar rollouts S/4HANA en entornos multi-país y con múltiples stakeholders.
• Coordinar y supervisar integradores y partners externos (Big4 / System Integrators).
• Planificar y ejecutar actividades clave de data migration, testing y cutover.Implementar la metodología SAP Activate en todas las fases del proyecto.
• Controlar presupuesto, forecast y desempeño financiero del proyecto (EVM).
• Gestionar riesgos, issues y planes de mitigación en contextos de alta presión.
• Acompañar procesos de Change Management y adopción organizacional.

Requerimientos:

• Más de 10 años de experiencia en gestión de proyectos SAP.
• Experiencia comprobable en implementaciones y rollouts SAP S/4HANA.
• Conocimiento funcional general de FI, CO, MM y SD.
• Experiencia liderando proyectos complejos con desviaciones, atrasos o alta criticidad.
• Sólida experiencia en control financiero de proyectos (budget, forecast, EVM).
• Manejo de herramientas de gestión como MS Project y Jira o Azure DevOps.
• Experiencia trabajando con stakeholders senior y en entornos corporativos.
• Inglés avanzado (excluyente).

Ofrecemos:

Te invitamos a conocernos en http://www.neoris.com, Facebook, LinkedIn, Twitter o Instagram: @NEORIS.

Patricio Albornoz C.

#LI-PA1

Overview

We are seeking a Manager, Program Management to lead and develop a globally distributed team of Program and Project Managers within PagerDuty's Professional Services organization. This role is primarily a people leadership position, responsible for building team capability, driving delivery consistency, and enabling measurable customer outcomes at scale. The Manager, Program Management partners closely with Professional Services leadership, Customer Success, Sales, and cross-functional operations teams to ensure the PM team is well-equipped, effectively deployed, and delivering high-quality outcomes across the customer lifecycle.

The ideal candidate brings a strong foundation in program delivery and a proven ability to lead distributed teams through change. They lead with clarity, invest in the growth of their people, and maintain a high bar for operational rigor and customer impact.

Job Responsibilities

People Leadership & Team Development

• Directly manage a team of Program Managers and Project Managers across multiple geographies, including Chile, the US, Canada, and dotted-line partnerships in EMEA and APAC.
• Drive team performance through clear goal-setting, regular coaching, structured feedback, and meaningful career development conversations.
• Lead hiring, onboarding, and talent development efforts to build a high-performing, cohesive team across a distributed environment.
• Foster a team culture that values accountability, continuous improvement, and customer-centricity.
• Identify skills gaps and create development plans or training pathways to close them.

Delivery Oversight & Operational Excellence

• Maintain visibility across the team's active programs, identifying patterns in risk, resource strain, or delivery quality that require intervention.
• Establish and reinforce consistent delivery standards, governance practices, and program management frameworks across the team.
• Support capacity planning and workload balancing to ensure sustainable utilization across team members.
• Contribute to the development and refinement of team processes, tooling, and reporting to improve delivery efficiency.
• Identify and advance expansion opportunities within active engagements by ensuring customer entitlements are fully utilized and positioning additional services where value has been demonstrated.
• Own the development and continuous improvement of delivery methodologies, frameworks, and best practices that support new service offerings and evolving customer needs.

​​Stakeholder Collaboration & Cross-Functional Partnership

• Partner with Professional Services leadership to align team priorities, surface delivery risks, and contribute to operating model improvements.
• Collaborate with Customer Success, Sales, and Resource Management to ensure smooth program staffing and handoffs.
• Contribute to team-level planning cycles, including forecasting, headcount planning, and capacity reviews.
• Represent the Program Management team in cross-functional discussions and leadership forums.
• Partner with Sales and Marketing to develop case studies, testimonials, and referenceable accounts from successful Professional Services engagements that enable pre-sales conversations.

Program Delivery & Customer Engagement

• Maintain direct involvement in select customer programs or strategic initiatives, modeling delivery excellence and reinforcing team standards.
• Serve as an active escalation point for at-risk or high-complexity engagements, stepping in to drive resolution alongside the assigned PM.
• Build and maintain relationships with key customer stakeholders, supporting the team in navigating executive-level conversations and program governance.
• Apply hands-on program management expertise to high-visibility or time-sensitive engagements as business needs require.

Qualifications

Requirement Qualifications & Skills

• 5+ years of experience in program management, business operations, or consulting, preferably in Professional Services or a SaaS environment.
• 2+ years of people management experience, with a track record of developing and retaining high-performing teams.
• Experience managing or closely collaborating with geographically distributed teams across multiple time zones.
• Strong organizational and operational skills, including planning, risk management, and delivery governance.
• Excellent interpersonal and communication skills, with the ability to influence across functions and levels.
• Comfort operating in a fast-paced, evolving environment where priorities can shift and ambiguity is common.
• Ability to work from the PagerDuty Santiago office at least two days per week, with occasional travel for customer or team engagements.
• Authorized to work in Chile.

Preferred Qualifications & Skills

• Experience with Professional Services delivery operations, including forecasting, resource planning, utilization management, and an understanding of revenue recognition as it applies to services delivery.
• Experience developing customer success stories, case studies, or other sales enablement materials from services engagements.
• Demonstrated ability to create or refine delivery methodologies for new service offerings or emerging technologies.
• Previous experience as a Program or Project Manager, or PMP/equivalent certification, is a plus.
• Familiarity with Salesforce, delivery scheduling tools (Precursive, Mavenlink, or equivalent), and analytics platforms (Google Sheets, Excel, Tableau).
• Knowledge of SaaS post-sales motions, customer success practices, and delivery revenue models.
• Experience leading teams through organizational or operational change.
• You know and understand our space or you're already a fan of our products!

PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.

This role is expected to come into our Santago office twice per week, so you can thrive in your new role and fully embrace being a Dutonian!

Job responsibilities

Job qualifications

Other things to know

About Thoughtworks

#LI-Onsite

Checkr is committed to creating a more equitable future by enhancing our understanding of the past. We believe that every candidate, regardless of their background, should have an equal opportunity for employment. Founded in 2014, Checkr’s clients include Uber, Instacart, Doordash, Netflix, Compass Group, and Adecco.

As a leading provider of background data resources in the United States, Checkr supports consumer reporting agencies and businesses in making informed decisions to protect their organizations, employees, and customers.

We are seeking an experienced and talented Staff Software Engineer to join our Engineering team. This role involves integrating a recently acquired background check product into the Checkr ecosystem and developing it into a solid foundation for a comprehensive identity verification solution.

The Staff Software Engineer will oversee the near-term integration of newly acquired background check solutions into Checkr. Responsibilities include working on data vendor integrations and developing the system into a long-term identity verification platform. The current background check solution includes multiple public APIs, public and internal portals, and numerous microservices.

What you’ll do

• Own the product development from ideation, design, implementation, to release
• Collaborate with other engineers and product manager on designing and architecting new systems
• Design, develop, test, deploy, maintain and improve software
• Manage individual project priorities, deadlines and deliverables
• Deliver performant, reliable, scalable, and secure code

What you bring

• Advanced English proficiency (verbal and written).
• Availability to work a hybrid schedule in Santiago, Chile (3 days per week in-office).
• 10+ years of industry experience as a software engineer, and significant experience working with Python
• Leadership skills, and a passion for mentoring more junior engineers
• Experience with running Scrum rituals (sprint planning, daily standup, sprint review and retrospective)
• Hands-on experience with AWS
• A strong understanding of microservice architecture infrastructure, inclusive of familiarity with Kubernetes
• Experience designing and implementing REST APIs
• Experience with CI/CD
• Experience working with data stores such as Postgres, MongoDB
• Experience with Git, GitLab or Github and PR/MR review process
• A passion for optimizing services for scale and speed
• A great desire to learn, collaborate, improve, and innovate
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

What you’ll get

• A collaborative and dynamic environment.
• The opportunity to be part of an international company headquartered in the US.
• Annual Learning & Development stipend: $3,000 USD for certifications, courses, and professional growth.
• Competitive compensation with clear opportunities for professional and personal career advancement.
• 100% health, dental, and vision coverage for employees and their dependents.
• Additional PTO (Paid Time Off): 5 extra vacation days and flexibility to take time off when needed.
• Equity: RSU (Restricted Stock Units) as part of your compensation package.
• Complimentary lunch on days you work from the office.

Checkr is committed to creating a more equitable future by enhancing our understanding of the past. We believe that every candidate, regardless of their background, should have an equal opportunity for employment. Founded in 2014, Checkr’s clients include Uber, Instacart, Doordash, Netflix, Compass Group, and Adecco.

As a leading provider of background data resources in the United States, Checkr supports consumer reporting agencies and businesses in making informed decisions to protect their organizations, employees, and customers.

We are seeking an experienced and talented Tech Lead to join our Engineering team. This role involves integrating a recently acquired background check product into the Checkr ecosystem and developing it into a solid foundation for a comprehensive identity verification solution.

The Tech Lead will oversee the near-term integration of newly acquired background check solutions into Checkr. Responsibilities include working on data vendor integrations and developing the system into a long-term identity verification platform. The current background check solution includes multiple public APIs, public and internal portals, and numerous microservices.

What you’ll do

• Own the product development from ideation, design, implementation, to release
• Collaborate with other engineers and product manager on designing and architecting new systems
• Design, develop, test, deploy, maintain and improve software
• Manage individual project priorities, deadlines and deliverables
• Deliver performant, reliable, scalable, and secure code

What you bring

• Advanced english skills
• Availability to work hybrid schedule in Santiago Chile, 3 days per week.
• 10+ years of industry experience as a software engineer, and significant experience working with Python
• Leadership skills, and a passion for mentoring more junior engineers
• Experience with running Scrum rituals (sprint planning, daily standup, sprint review and retrospective)
• Hands-on experience with AWS
• A strong understanding of microservice architecture infrastructure, inclusive of familiarity with Kubernetes
• Experience designing and implementing REST APIs
• Experience with CI/CD
• Experience working with data stores such as Postgres, MongoDB
• Experience with Git, GitLab or Github and PR/MR review process
• A passion for optimizing services for scale and speed
• A great desire to learn, collaborate, improve, and innovate
• An A-player mindset with a strong bias for action: you raise the bar, move with urgency, stay resilient through ambiguity, and take ownership to deliver meaningful outcomes

What you’ll get

• A collaborative and dynamic environment.
• The opportunity to be part of an international company headquartered in the US.
• Annual Learning & Development stipend: $3,000 USD for certifications, courses, and professional growth.
• Competitive compensation with clear opportunities for professional and personal career advancement.
• 100% health, dental, and vision coverage for employees and their dependents.
• Additional PTO (Paid Time Off): 5 extra vacation days and flexibility to take time off when needed.
• Equity: RSU (Restricted Stock Units) as part of your compensation package.
• Complimentary lunch on days you work from the office.

Project Manager 

Santiago 

The role of the Project Manager is to plan, execute, and finalize projects according to strict deadlines and within budget. The Project Manager is in charge of the day-to-day management of project execution which includes acquiring resources and coordinating the efforts of team members to deliver projects according to plan. The Project Manager will define the project’s objectives and oversee quality control throughout its life cycle.  

Responsibilities:  

• Manage project team members and influence them to take positive action and accountability.  

• Manage the Project and the processes therein – including the definition and on-going monitoring of the Project Implementation Document (PID)  

• Execute and align the project scope, goals, detailed milestones and deliverables in collaboration with senior management and stakeholders  

• Produce the Project Implementation Plan  

• Produce and Manage the Project, Quality and Communications Plan 

• Define the resource plan  

• Represent the needs of the Implementation Team during the pre-sales stage  

• Carry out resource planning and management  

• Carry out the management and escalation of risks and issues  

• Manage the project budget  

• Ensure that the project team members are aware of and remain compliant with all the relevant procedures and policies  

• Proactively manage changes in project scope throughout the project  

• Ensure appropriate communication between the members of the project team and report on project progress and other project specific information to stakeholders  

• Lead the ‘handover to support’ activities after go-live  

• Lead the ‘lessons learned’ activities for the whole project life cycle  

• Produce the Project Closure Report  

Qualifications:  

Essential  

• Project Management experience delivering multi-stranded integrated Healthcare ERP solutions in a customer-facing role  

• Experience the full project lifecycle through initiation, execution, go-live, and closure  

• Direct healthcare knowledge and/or 3+ years of experience with a Health IT system is highly preferred  

• Experience managing resources, time tracking, budgets, and forecasting 

• Experience leading a diverse / multi-disciplined team  

• Experience communicating across all levels of an organization  

Desired  

• An understanding of hospital/business procedures, standard working practices, structure and politics  

• Previous experience as an end user of an integrated health system  

• Clinical/business experience or background – ideally as a user of TrakCare or other Hospital Information System (HIS) applications  

• Experience with integrated implementations  

• Broad understanding of IT technical implementation-delivery  

Education and Training:  

• University degree or  5+ yrs experience managing large, complex projects preferably in healthcare IT    

• Technical knowledge in software and implementation processes   

• Project Management qualification such as Prince2, PMP or PMI   

• Senior level management training   

• PMI Certification desired  

Program Manager Summary 

The Program Manager will be accountable for the successful completion of InterSystems Corporation TrakCare implementation projects on a regional basis, holding immediate responsibility for overseeing the projects within their region through a network of local Project Managers.   

The Program Manager is responsible for working with the Project Manager to initiate and maintaining the relationship between InterSystems and the Customer Project Manager (or nominated representative) throughout the Project implementation cycle. 

As well, is responsible for the business unit in the financial and operational matters of one program. 

Key Responsibilities 

• Be the ambassador to the customers for whom he/she is implementing solutions and the escalation point between the customer and the Professional Services Director.   
• Oversee and manage multiple projects at the same time, provide leadership and guidance to the project team; use influential and persuasive skills to mobilize internal and external resource to achieve the necessary results.  
• Monitoring of the Project implementation timescales and resources with the local Project Manager, to ensure the project is achieving milestones and remains within budget.  
• Determine the development requirements required for Project in conjunction with the Product Manager and Professional Services Director.  
• Undertake Implementation / Project research as required 
• Develop the Project Plans in conjunction with the Professional Services Director and Health Solutions Architects. 
• Strengthen the local service team through earning the respect of the local implementation team, customers and VARs with solution expertise, creative ideas and leadership charm. 
• Support the Professional Services Director on pre-sales activities in terms of customer solution, time line, budget, cost, etc.  

Key Characteristics 

Essential 

• Decision-Making/Judgment 
• Makes considered decisions on less-than-perfect information; identifies critical factors to consider when makings decisions; prioritizes tasks and goals appropriately; assesses risks and returns effectively 
• Teamwork 
• Ability to collaborate effectively with people of comparable talents and different strengths; handles conflict constructively; avoids being argumentative; willing to pitch in and do the mundane things that need to be done; treats people at all levels and within all roles with respect 
• Leadership 
• Ability to inspire, guide, and direct people towards a unified goal; ability to garner trust through respect and honesty; vision, drive and commitment to achieve, with the intelligence to make it happen 
• Efficiency and Attention to Detail  
• Committed to tasks while adhering to time-line; ability to balance multiple tasks simultaneously without details falling through the cracks; has high standards for thoroughness, completeness and accuracy 
• Composure Under Pressure 
• Ability to handle changes in direction and work priorities with ease; is positive and level-headed under pressure; adaptable 

DESIRABLE 

• Communication and Influence 
• Is articulate and gives clear, concise, and focused answers to questions; explains opinions and positions; uses empathy to persuade others; keeps key people informed; ability to communicate with diverse audiences; ability to facilitate 

Experience & Qualifications 

Essential 

• An extensive a track record of managing and implementing large ERP/HIS projects.  
• A strong background and understanding of health care activities; the ability to understand the needs of a successful health care/ hospital operation.  
• A proven ability in grasping the specifics of complex operations under pressure. .  
• The ability to manage multiple projects simultaneously, using effective project management tools.   
• An understanding of the technology involved in the delivered solutions, including but not limited to database and enterprise application integration software.  
• Persuasive and effective communication skills. 
• A thorough understanding of leadership & management behavioural competencies  
• Knowledge of Customer Relationship Management  tools and principles.  
• Experience developing the relationship and operation coordinating third-party systems implementation providers, VAR partner representatives and subcontractors.  
• A track record of consistently delivering high quality services within target budget.  
• Strong presence that is charismatic and personable; a knowledgeable and capable resource for implementation staff, clients and VARS at all times.  
• A self-starter and a results-oriented individual.  
• Hard working, with demonstrated initiative and a "hands on" style. He/She will be heavily involved in mentoring and developing his/her team. 
• Strong client service mentality: The client should always be viewed as number one.  
• A high business ethic and a passion for improving the overall quality of healthcare.  

Desirable 

• An understanding of hospital/business procedures, standard working practices, structure and politics 
• Previous experience as an end user of an integrated health/business system 
• Clinical/business experience or background – ideally as a user of TrakCare or other Hospital Information System (HIS) applications 
• Experience with integrated implementations  
• Broad understanding of IT technical implementation-delivery 
• Entrepreneur skills 

Education & Training 

Essential 

• University degree of 15+ years 
• Technical knowledge in software and implementation processes 
• Degree in the sciences, medical, hospital or business management.  
• Project Management qualification such as Prince2 , PMP or PMI 

Desirable 

• Senior level management training