About World Labs:

We build foundational world models that can perceive, generate, reason, and interact with the 3D world — unlocking AI's full potential through spatial intelligence by transforming seeing into doing, perceiving into reasoning, and imagining into creating. We believe spatial intelligence will unlock new forms of storytelling, creativity, design, simulation, and immersive experiences across both virtual and physical worlds. We bring together a world-class team, united by a shared curiosity, passion, and deep backgrounds in technology — from AI research to systems engineering to product design — creating a tight feedback loop between our cutting-edge research and products that empower our users.

Role Overview

We’re looking for a Senior Product Engineer who thrives at the intersection of product and engineering. You should have strong coding skills across the stack, a deep appreciation for intuitive user experiences, and the technical expertise to design end-to-end systems. In this role, you’ll own product features end-to-end—from ideation through to building responsive, user-centric web apps and backend services. Serving as a "player-coach," you will act as the engineering counterpart to product management to help with technical roadmapping and sprint execution. You will bring crucial software engineering and technical leadership experience to support a highly talented product team that currently leans heavily on design.

What You Will Do:

• Partner directly with product leadership on technical roadmapping, sprint planning, and execution.
• Serve as a Technical Lead and mentor (player-coach) to support a cross-functional product team.
• Contribute technically as a full-stack engineer to both the frontend and backend of our core web applications.
• Develop and ship user-facing features with a highly product-minded approach, moving beyond just building internal tools or libraries.
  
  

Key Qualifications:

• 4-10 years of software engineering experience, demonstrating adaptability and ownership.
• Deep proficiency in modern web application technologies for the frontend (e.g., TypeScript, React) and backend services, with a strong understanding of web architecture; especially in interactive and real-time applications with performance considerations.
• Proven experience serving in a Tech Lead or senior mentorship capacity for engineering and design teams.
• A highly product-minded approach with a strong drive to design end-to-end systems and ship features.
• Excellent problem-solving abilities and a strong foundation in computer science principles.

Preferred Qualifications:

While not required, experience in one or more of the following is a strong plus:

• Experience in 3D graphics programming and shader development, particularly web frameworks such as WebGL and three.js.
• Experience building applications around generative image, video, or 3D AI models.
• Contributions to open-source graphics or machine learning projects.
• Experience working in VFX, gaming, 3D design, or other industries that focus on high-fidelity visual outputs.

Who You Are

• Fearless Innovator: We need people who thrive on challenges and aren't afraid to tackle the impossible.
• Resilient Builder: Impacting Large World Models isn't a sprint; it's a marathon with hurdles. We're looking for builders who can weather the storms of groundbreaking research and come out stronger.
• Mission-Driven Mindset: Everything we do is in service of creating the best spatially intelligent AI systems, and using them to empower people.
• Collaborative Spirit: We're building something bigger than any one person. We need team players who can harness the power of collective intelligence.

We're hiring the brightest minds from around the globe to bring diverse perspectives to our cutting-edge work. If you're ready to work on technology that will reshape how machines perceive and interact with the world, World Labs is your launchpad.

Join us, and let's make history together.

Equal Opportunity & Pay Transparency

Equal Employment Opportunity

World Labs is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable law. We welcome all qualified applicants and are committed to providing reasonable accommodations throughout the hiring process upon request.

California Pay Transparency

In accordance with California law, we disclose the following:

We are looking for a Senior Signals Specialist to join our Technical Solutions team and serve as a trusted technical partner for advertisers implementing and optimizing their ad signals.

In this role, you will work closely with priority advertisers to assess their technical stack, onboard them to conversions API and pixel-based solutions, and ensure high-quality signal capture through rigorous testing and QA. You will also support non-priority advertisers through reactive troubleshooting, partnering with sales and cross-functional teams to diagnose and resolve signal-related issues efficiently. This is a hands-on, client facing role for someone who enjoys translating complex technical concepts into practical solutions that unlock performance outcomes.

Please note that this role is required to work in person from our SF office 1-2 days per week.

Responsibilities:

• Act as the technical subject matter expert for advertiser signal integrations, including CAPI and pixels
• Lead technical discovery calls to understand advertisers’ tech stacks
• Guide advertisers through end-to-end CAPI onboarding, including implementation, configuration, and validation
• Perform QA and debugging to ensure accurate, complete, and deduplicated event data
• Advise on best practices for event design, data mapping, and measurement strategy
• Troubleshoot signal issues
• Diagnose discrepancies related to data loss, event mismatches, deduplication, and attribution gaps
• Provide clear, actionable guidance to advertisers and internal stakeholders to resolve issues efficiently
• Partner with sales, product, and engineering to unblock advertiser issues and surface recurring signal gaps
• Identify trends in advertiser challenges and contribute feedback to improve tooling, documentation, and workflows
• Help shape internal best practices and playbooks for signal implementation and support

Required Qualifications:

• 7+ years of experience in ad tech or related roles
• Hands-on experience with CAPI, pixels, and partner integrations
• Strong understanding of ads signals including events, attribution, and data pipelines
• Experience working directly with external clients in a technical or consultative capacity
• Ability to troubleshoot complex technical issues across frontend systems
• Strong communication skills with the ability to explain technical concepts to non-technical audiences
• BA/BS Degree

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

We are looking for a Senior Signals Specialist to join our Technical Solutions team and serve as a trusted technical partner for advertisers implementing and optimizing their ad signals.

In this role, you will work closely with priority advertisers to assess their technical stack, onboard them to conversions API and pixel-based solutions, and ensure high-quality signal capture through rigorous testing and QA. You will also support non-priority advertisers through reactive troubleshooting, partnering with sales and cross-functional teams to diagnose and resolve signal-related issues efficiently. This is a hands-on, client facing role for someone who enjoys translating complex technical concepts into practical solutions that unlock performance outcomes.

Please note that this role is required to work in person from our LA office 1-2 days per week.

Responsibilities:

• Act as the technical subject matter expert for advertiser signal integrations, including CAPI and pixels
• Lead technical discovery calls to understand advertisers’ tech stacks
• Guide advertisers through end-to-end CAPI onboarding, including implementation, configuration, and validation
• Perform QA and debugging to ensure accurate, complete, and deduplicated event data
• Advise on best practices for event design, data mapping, and measurement strategy
• Troubleshoot signal issues
• Diagnose discrepancies related to data loss, event mismatches, deduplication, and attribution gaps
• Provide clear, actionable guidance to advertisers and internal stakeholders to resolve issues efficiently
• Partner with sales, product, and engineering to unblock advertiser issues and surface recurring signal gaps
• Identify trends in advertiser challenges and contribute feedback to improve tooling, documentation, and workflows
• Help shape internal best practices and playbooks for signal implementation and support

Required Qualifications:

• 7+ years of experience in ad tech or related roles
• Hands-on experience with CAPI, pixels, and partner integrations
• Strong understanding of ads signals including events, attribution, and data pipelines
• Experience working directly with external clients in a technical or consultative capacity
• Ability to troubleshoot complex technical issues across frontend systems
• Strong communication skills with the ability to explain technical concepts to non-technical audiences
• BA/BS Degree

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

We're looking for an experienced seller to join the Tech vertical of our Large Customer Sales team. As a Senior Client Partner, you will be responsible for forming relationships with key brands and agencies while ensuring they meet their business objectives using Reddit's advertising suite.

This role is required to be based in New York City, San Francisco, or Seattle.

Responsibilities:

• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year revenue growth
• Proactively construct upfront and joint business plans with top clients
• Establish mutually beneficial relationships with new clients, educating them on Reddit and the Reddit ads platform
• Leverage agency and client direct relationships to identify new buyers of Reddit advertising products
• Leverage data from internal and external sources to inform client strategies and pitch proposals
• Consistently meet deadlines for all projects, ensuring that clients receive the highest level of customer service
• Act as an internal lead by actively volunteering in team meetings and Reddit special projects
• Own client meetings from agenda to final presentation, instilling confidence and setting all interactions up for success by appropriately setting client expectations, identifying outcomes, and communicating clear next steps
• Act as the primary point of contact for clients to communicate major platform updates, releases, changes, and/or opportunities that will deepen or expand the relationship
• Provide strategic, proactive, and consultative advice to clients in order to uplevel and grow the relationship
• Persistently explore and uncover the needs of your clients, leveraging deep product knowledge to align their goals with new and unique opportunities on the platform
• Collaborate with Account Management and Ad Operations to meet and exceed clients’ marketing goals
• Shape Reddit’s ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders
• Provide thought leadership and act as a Reddit evangelist with partners and at industry events
• Share your industry, client, and product expertise by mentoring and training other team members
• Collaborate closely with other Client Partners and Account Managers to craft a cohesive strategy across shared accounts
• Build and leverage deep internal relationships, both within your direct team and cross-functionally, working together to deliver on client and business goals

Required Qualifications: 

• 8-10+ years of experience in digital media, with at least 3-5+ years of experience in sales, Consumer Tech or Retail client experience preferred
• Experience owning partnerships with complex enterprise tech organizations
• Proven experience managing relationships up through C-level executives
• Deep industry expertise in specific verticals, product types, and/or measurement solutions
• Deep existing relationships within the agency and client direct space
• Subject matter expertise in the social media landscape and native advertising
• Experience building and executing long-term account growth strategies
• Demonstrated top-performer achievement against sales targets
• Ability to lead special projects
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave  

We are looking for an experienced Sales Manager to lead a team within the Tech vertical of our Large Customer Sales org. You will lead a team of Client Partners and Client Account Managers to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.   

This role is required to be based in person in San Francisco.

Responsibilities:

• Leadership & Talent Development
  • Actively coach, develop and lead a team of Client Partners and Client Account Managers
  • Manage a high-performing team by recruiting and retaining top talent, while balancing resources efficiently
  • Keep a pulse on key industry trends and insights and leverage your deep vertical knowledge to further the development of your team
  • Provide thought leadership and guidance around account planning to your team
• Cross-functional Partnerships
  • Represent the interests of Tech internally by promoting sales narratives and initiatives that align with client needs
  • Collaborate with XFN sales and marketing teams like Enablement, Measurement, Insights, and Creative Strategy to advocate for the needs of your team and their clients and identify creative solutions
  • Partner with XFN teams like Business Development to elevate the Reddit/Client partnership across all company touch-points, including but not limited to advertising
  • Partner with Marketing to drive new product launches, marketing communications, and new advertiser acquisition
  • Partner with Sales Ops and Finance to develop financial and operating targets and ensure alignment with strategic plan
• Client Relationship Management
  • Generate revenue growth by expanding partnerships with some of the world's largest brands
  • Navigate large partnerships that include multiple lines of business, brands, and priorities
  • Act as an advocate for Reddit and your team by cultivating key C-level client and agency relationships
• Business Strategy
  • Craft and execute a strategy that will enable your team to exceed revenue targets for their book of business
  • Advise sales leadership and product management regarding market opportunities, sales positioning, use of resources, and strategic planning
  • Develop a deep understanding of Reddit’s advertising platform to unlock enhancements and revenue potential

Required Qualifications:

• 15-20+ years experience in digital media sales and/or marketing
• 3-7+ years of people management experience within sales
• Expert in digital media with an emphasis on paid social
• Genuine passion for mentoring others with a track record of successfully fostering career growth for those on your team
• Experience navigating complex organizations and engaging with executive-level Tech stakeholders
• Experience thinking and acting globally to unlock revenue for Reddit in the US and all major markets
• Experience with direct advertiser sales including negotiations and management of strategic partnerships
• Excellent communication skills and executive presence
• Strong analytical and problem-solving ability
• Strategic thinker who can connect the dots between market trends, client needs, and unique platform capabilities to identify lucrative business opportunities
• An action-oriented leader who can break down a complex strategy into an actionable plan that will allow your team to execute successfully
• Experience with both brand and direct-response marketing objectives
• Prior startup or high-growth experience preferred, builders wanted!

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-JS1 #LI-onsite

Senior Technical Recruiter (San Francisco, CA)

Reporting to the VP, Talent Acquisition and Technology, you'll own full-cycle technical recruiting for some of the most impactful roles at MrBeast — spanning software engineering, data science, machine learning, product, and technical operations. You'll work directly with engineering managers, senior ICs, and leadership to translate ambitious technical roadmaps into real hires, quickly and thoughtfully.

This role is well-suited for someone who enjoys complexity, moves with urgency, and is genuinely excited about recruiting at a company that looks nothing like a traditional tech employer — but competes for the same talent.

What You’ll Do

Own Technical Hiring End-to-End

• Lead full-cycle recruiting for engineering, data science, ML, product, and technical operations roles.
• Partner with hiring managers and technical leads to define what "great" actually looks like for each role, beyond the job spec.
• Design and run tight, well-structured interview processes that assess both technical depth and the judgment required to thrive here.
• Close candidates by clearly articulating the scale, ownership, and unique impact of what we're building.

Find Technical Talent in Unconventional Places

• Proactively source engineers, data scientists, and technical PMs using advanced sourcing techniques across LinkedIn, GitHub, and niche technical communities.
• Build pipelines for roles that require both technical rigor and the ability to operate in a fast-moving, creative organization.
• Identify talent before they're looking. Tap into open source contributors, hackathon networks, and technical communities tied to our product areas.
• Stay current on trends in AI/ML, content tech, and digital products to credibly engage top technical candidates.

Be a Strategic to Technical Leaders

• Act as a trusted advisor to engineering and product managers, delivering honest market feedback and competitive intelligence on technical talent.
• Help technical leaders make confident, fast hiring decisions and bringing structure without bureaucracy.
• Translate roadmap priorities into hiring strategies, and flag risks before they become blockers.
• Balance speed, quality, and culture alignment as the company's technical direction continues to evolve.

Build Technical Recruiting for Scale

• Develop and improve technical interview frameworks, assessment approaches, and hiring rubrics as teams grow.
• Introduce consistency and rigor without slowing down the teams you serve.
• Use data, pattern recognition, and sound judgment to continuously raise the bar — and help others do the same.
• Help build a recruiting function that can scale with the company's technical ambitions.

What You’ll Bring

• 5–8+ years of full-cycle technical recruiting experience, ideally within high-growth tech companies, media tech, or startups scaling engineering teams.
• A strong track record of hiring senior engineers, data scientists, ML practitioners, and technical product managers in competitive markets.
• Exceptional technical sourcing skills — fluent in GitHub, LinkedIn Recruiter, Boolean, and non-traditional sourcing strategies for hard-to-find profiles.
• Enough technical literacy to have credible conversations with engineers about their work, assess role-fit signals, and evaluate candidate quality beyond a resume.
• Comfort with ambiguity, fast-changing priorities, and leaders who think big and move fast.
• Strong instincts for talent, potential, and cultural alignment and not just credentials and tenure.
• Clear communicator, strong closer, and someone who takes real pride in the caliber of the teams they help build.
• Genuine curiosity about creator platforms, content technology, audience-scale products, and building things people actually care about.

We are hiring a Director of Employee Communications to reset and lead this function at a higher strategic and operational level. As we set out to become a $10B company in the age of AI, we must drive a high-performance culture grounded in clear strategy and operating at pace. To do this, we must raise the bar on how our internal comms operates and delivers the information employees need in order to execute successfully, while strengthening leadership alignment, employee trust and clarity during periods of change. This requires a Director-level leader who can set the strategy and operating model for the function, influence senior stakeholders, lead through others and drive into execution when needed with core partners, including executive leadership, the People team and Global Comms. It is important to base this role in the U.S. (San Francisco, NYC, or Austin) so the Director is in the time zones where leadership is primarily making decisions that directly impact employees and the internal communications function day-to-day in addition to supporting high-velocity, high-stakes communications with senior leaders in real-time. Early objectives include:

• Reset the Program: The Director will define and implement our internal comms plan, operating cadence, channel strategy and quality bar to be consistent and proactive while delivering operational excellence at pace.
• Lead cross-functional alignment with Global Comms and HR: They will closely collaborate with the People Team and will ensure internal communications are planned, aligned, and integrated into the company narrative, major business moments and leadership priorities.
• Lead High-Stakes Moments: Own our most visible internal platforms, like Global MongoDB Lives. We need a leader on the ground to ensure these moments deliver. This role will oversee the execution of several of leaderships’ tentpole programs that shape company strategy, trust and organizational clarity.

MongoDB is building the data platform for the next generation of production-grade AI applications. We’re looking for a Director of Employee Communications to lead our internal communications strategy and execution. Reporting to the Sr. Director of Global Communications, you will own the internal communications function to keep our global employees aligned with our company strategy and engaged in our customer-obsessed mission, with a focus on clarity, trust and execution across the business.

We need a strategic operator who thrives on the ‘how’ and is energized by the challenge of giving our employees the clarity they need to succeed. You will set the direction for and run the day-to-day work of the internal communications function, with a focus on connecting our teams to our brand story, strategy and business outcomes while ensuring operational excellence across channels, company moments and leadership communications: you should be as comfortable refining a sensitive announcement as you are producing a high-quality Town Hall or using feedback and channel analytics to inform our communication strategy.

What You’ll Do

• Drive Clarity and Delivery: Own the strategy, prioritization and end-to-end execution of internal programs, from global events to daily updates. Your goal is to ensure the right information reaches the right people at the right time so the company can move fast
• Shape Internal Messaging: Take complex technical or business updates and turn them into clear, authentic internal messaging that works for everyone, from engineers to recruiters
• Lead High-Impact Moments: Lead our Company Town Halls and other critical company-wide communication moments. We want these to be high-quality, interactive productions that employees want to watch
• Drive Cross-Functional alignment: Work closely with the People Team, Corporate Comms, and Marketing to run a unified internal communications program. You’ll ensure our messaging is consistent with our company narrative and aligned to leadership priorities and major business moments
• Own channel and communication effectiveness : Manage our internal comms channels (Slack, intranet, video, etc.) and use analytics to decide how we best reach and inform our people
• Lead the Team: Manage and mentor a team of communicators. You’ll set a high bar for precision and "roll-up-your-sleeves" execution while building team capability, strong editorial standards and scalable ways of working

Who You Are

• You have 10+ years of experience in internal and/or corporate communications, mostly in tech (Saas), and a proven ability to own communications strategy, advise senior stakeholders, and find effective ways to inform and align employees at scale.You are scrappy and independent. You’d rather build a new playbook than follow an old one, and you know when to stop a project that isn't working to try a better way
• You are a master of your craft. You write with precision, and you’re a great editor for others with strong judgment in high-stakes and sensitive situations
• You know how to create internal communications moments that leave employees feeling informed, clear on priorities, and connected to the company strategy
• You are digitally savvy. You know your way around modern comms tools including AI and you’re comfortable using data to make decisions
• You have great judgment and know how to communicate clearly through ambiguity, change and fast-moving situations. You know what’s worth an email, what’s worth a meeting, and what’s better left unsaid
• You are a proven People Leader. You have a track record of managing and inspiring high-performing communications teams. You know how to delegate effectively, provide editorial feedback, and build a cohesive team culture in a fast-paced, distributed environment
• Ability to travel [25%]

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273414014

About the Role

We’re hiring a Manager, Product Design to lead the design strategy and execution of Stitch Fix’s core experience, spanning how clients discover, request, receive, and engage with their Fixes, and how stylists deliver personalized styling at scale.

This role reports to the Head of Product Design and sits at the center of the business, with end-to-end ownership across both client and stylist journeys. You’ll define how these experiences evolve together, setting a clear product vision and driving alignment across cross-functional partners.
You’ll guide the work and raise the bar for craft and product thinking, while actively contributing to how key problems are framed and solved. A key part of this role is advancing how we use AI to enhance both sides of the experience. This includes integrating capabilities like Vision AI (our generative style visualization capability) into core journeys, while also enabling stylists with better tools.

You’ll partner closely with Product, Engineering, Algorithms, Merchandising, and Strategy to identify opportunities, prioritize investments, and bring cohesive, high-impact experiences to market. This role requires someone who can operate across strategy and execution, leading through others while also shaping critical work directly.

You're excited about this opportunity because you will…

• Shape the end-to-end experience: Define and drive design strategy across the full client journey, as well as the systems that support stylists
• Advance AI-powered experiences: Integrate AI into core journeys to enable more visual, personalized, and interactive experiences.
• Drive product evolution: Identify and deliver high-impact opportunities that move the experience forward, balancing foundational improvements with new ideas and approaches
• Lead and develop the team: Manage and coach designers, setting a high bar for craft, product thinking, and execution
• Influence cross-functional direction: Shape priorities, align roadmaps, and drive execution in close partnership with cross-functional leaders
   

We’re excited about you because…

• You have 8–12+ years designing consumer products, with 2–4+ years leading teams
• You have extensive experience owning complex, end-to-end product areas in consumer or marketplace environments
• You possess strong product thinking paired with excellent design craft
• You have the ability to define direction in ambiguous, high-impact problem spaces
• You have experience guiding teams while actively shaping work and outcomes
• You are a strong communicator with the ability to influence across teams and levels
• You have experience applying AI, ML and personalization to product experiences

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. 
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do. 
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

About the Role

Stitch Fix is at the forefront of e-commerce, personalization, and AI. As a Product Manager for our core Fix Experience—our largest business unit—you will shape the future of how clients discover and evolve their personal style. We are looking for a dynamic product leader who operates with high urgency and velocity, capable of turning complex problems into highly personalized, engaging client experiences that drive retention.

You're excited about this opportunity because you will…

• Drive Massive Business Impact: Take on a tremendous responsibility for our largest and most critical business unit. The innovation, features, and improvements you launch here will have a direct, significant impact on Stitch Fix's overall company performance. Delivering measurable results at this scale is key.
• Define the Vision & Strategy: Create a compelling strategic narrative, product strategy, and release plan spanning both immediate quarterly goals and a 1-3 year time horizon.
• Drive Execution with Velocity: Move with high urgency to champion innovative product ideas, taking them from zero to one through deep discovery, customer interviews, prototyping, and rapid iteration. You will adeptly balance investments across breakthrough innovation, core feature improvements, and foundational technical excellence.
• Manage a Dynamic Portfolio: Balance and deliver on a large, complex portfolio of multiple workstreams, products, and simultaneous feature launches.
• Lead Cross-Functional Alignment: Foster tight collaboration across Design, Algorithms, Engineering, Merchandising, Marketing, and Operational teams to build solutions that exceed client expectations and drive business growth.
• Elevate the Product Culture: Work collaboratively across the broader group of Product Managers to foster and act as a role model for a high-performance, inclusive culture. You will actively coach and mentor peers, consistently identifying opportunities to uplevel the product discipline and practices across the organization.

We’re excited about you because you have…

• Experience: 7+ years of product management experience, ideally in direct-to-consumer (DTC), retail, or e-commerce. You bring a strong track record of building and scaling subscription-based products, leveraging recommendation systems and personalization to drive customer engagement and retention. Bachelor's degree in a quantitative or business discipline (MBA is a plus).
• Masterful Prioritization: You excel at ruthless prioritization, driven by a deep understanding of the client and our business model. You are adept at estimating impact—knowing exactly what is worth building and when to build it—while managing complex teams, interconnected systems, and competing stakeholder objectives to maximize team impact.
• Strategic & Analytical Rigor: You easily extract actionable insights from competing data sources, defining A/B experiments and leveraging statistical data to guide go-forward opportunities. Well-versed in Agile methodologies.
• Thoughtful Collaboration: You build strong relationships, empower diverse perspectives, and effectively communicate business cases and roadmaps to cross-functional partners and executive leadership.
• Product Sense: You have a keen eye for UX, working closely with Product Design to craft intuitive, delightful, and customer-centric experiences.

Why you'll love working at Stitch Fix...

• We are a group of bright, kind people who are motivated by challenge. We value integrity, innovation and trust. You’ll bring these characteristics to life in everything you do at Stitch Fix.
• We cultivate a community of diverse perspectives— all voices are heard and valued.
• We are an innovative company and leverage our strengths in fashion and tech to disrupt the future of retail. 
• We win as a team, commit to our work, and celebrate grit together because we value strong relationships.
• We boldly create the future while keeping equity and sustainability at the center of all that we do. 
• We are the owners of our work and are energized by solving problems through a growth mindset lens. We think broadly and creatively through every situation to create meaningful impact.
• We offer comprehensive compensation packages and inclusive health and wellness benefits.

At Aurora, we’re not just building a product; we’re building the future of transportation. To get there, we need a supply chain that is as innovative and resilient as our technology. We are looking for a Global Supply Manager (GSM) – Indirect who can bridge the gap between high-level strategy and tactical execution, ensuring our teams have the software, services, and workforce they need to move fast.

As a GSM, you won’t just be "buying things." You will be a strategic partner to our Engineering and Operations teams, navigating the complexities of the autonomous vehicle (AV) landscape and scaling our indirect spend categories globally.

In this role, you will

• Lead end-to-end procurement for enterprise software, SaaS, and cloud services, negotiating complex agreements to secure best-in-class developer tools while protecting Aurora.
• Drive sourcing strategies for Contingent Workforce and AV Operations, managing partners who support testing and mission-critical hardware deployments.
• Establish global sourcing strategies balancing cost, risk, and speed. Develop "should-cost" models and lead competitive RFxs to standardize spending.
• Collaborate closely with Engineering, Finance, and Legal to ensure efficient yet rigorous procurement processes.
• Monitor supplier performance via structured QBRs and KPIs, ensuring partners meet high quality and safety standards and grow with Aurora.

Required Qualifications

• 10+ years of strategic sourcing experience, with a strong focus on Software and Professional Services categories.
• Strong analytical skills, including cost modeling and total cost of ownership (TCO) analysis
• Strong written and verbal communication skills with proven experience in developing presentations for financial and business leadership.
• Experience working in a fast-paced, high-growth tech environment with evolving procurement needs.
• Excellent stakeholder management and the ability to influence at all levels.

Desirable Qualifications 

• Experience with ERP and procurement tools (e.g., Coupa, SAP Ariba, Oracle)
• Proven experience managing contingent labor programs or operational/field services. Candidates with a background in AV, robotics, or high-tech manufacturing are preferred.

The base salary range for this position is $143,000 - $229,000 per year.  Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

 #LI-MS1

#Mid-Senior

About the role

At Thatch, weʼre on a mission to build a healthcare system people love. Thatch has found early product-market fit and is scaling rapidly. With strong traction through brokers and payroll partners, the company is now ready to build a modern, unified marketing engine to expand its reach, elevate its brand, and accelerate direct demand.

As our Head of Marketing, youʼll be the steward of our marketing vision and execution. Youʼll lead a growing team of exceptional demand generation experts, brand, content, and product marketing managers. Youʼll partner closely with product and engineering, design, and GTM, and will work directly with the CEO to market a platform that serves employers, employees, brokers, and partners. 

We believe great products start with care: care for the user, care for the craft, and care for the systems we're building. You'll bring taste, product intuition, and high standards to everything you touch - while helping the entire team do the same. This role is highly cross-functional and strategic, and weʼre looking for someone who thrives in ambiguity, translates complexity into clarity, and pushes the work - and everyone around them - to be better.

Reporting to the VP of Public Affairs, you will help lead product storytelling that introduces people all over the world to Discord. We’re looking for an experienced communications pro to develop and execute strategies that tell our product story across consumer and industry audiences. We have inspiring stories to tell – everything from new features to player stories, to what makes Discord unique, to how we’re fueling the gaming industry for developers. Working with a diverse group of cross-functional stakeholders, you’ll play a big role in helping us build comprehension for how Discord uniquely sits at the intersection of connection and play. This is also a very exciting opportunity to build out the Product Comms function -- you will help shape the vision and strategy of this work while also hiring, onboarding, and managing the team carrying it out.

What You'll Be Doing

• Develop the product communications strategy and drive comprehensive tactics that reach a wide-variety of external stakeholders across earned and owned channels
• Hire and develop a team of communications professionals responsible for executing a proactive communications strategy across the full range of Discord product and business teams
• Develop, write, and secure high impact earned stories to amplify our product news and milestones
• Build and cultivate relationships with relevant media and industry influencers within the consumer tech and gaming spaces 
• Collaborate with internal partners on plans and positioning to shape product news and initiatives
• Provide ongoing counsel to key internal stakeholders and among cross-functional teams

What you should have

• 10+ years experience working in communications (in-house or agency) 
• A strategic mindset with a passion for shaping stories that educate and inspire
• A leader who embraces and effectively navigates complex issues and ambiguity to deliver outstanding results
• Exceptional writing skills – from message development to drafting press materials that resonate
• Proven track record of moving fast, being entrepreneurial, and getting results that matter
• Strong media relationships at both top tier and non-traditional news outlets
• Experience identifying and assessing communication risks
• A self-starter with a creative mentality when it comes to shaping “always-on” storytelling moments in-between news announcements

Candidates must reside in or be willing to relocate to the San Francisco Bay Area (Alameda, Contra Costa, Marin, Napa, San Francisco, San Mateo, Santa Clara, Solano, and Sonoma counties). Relocation assistance may be available. For this role, the Hiring Manager would like folks to be in the office 2-3 days a week.

The US base salary range for this full-time position is $295,000 to $315,000 + equity + benefits. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in US role postings reflect the base salary only, and do not include equity, or benefits.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Workflow Engine team provides critical infrastructure for Stripe’s business, by allowing engineers to write asynchronous, stateful workflows that are both reliable and fault-oblivious. Our platform abstracts away challenging distributed system complexities and enables engineers to focus on the critical business logic they’re responsible for. Workflows power products such as Stripe Capital, Billing, and Connect, as well as many mission critical control planes.

What you’ll do

As a technical leader on the Workflow Engine team, you will help guide our service platform’s asynchronous execution capabilities, making asynchronous systems easy to build, resilient, and scalable. You will care deeply about the productivity of the engineers using our systems and lead the engineering organization towards ensuring a thoroughly considered ergonomic developer experience.

Responsibilities

• Design, build, and maintain the core infrastructure used by all of Stripe’s engineering teams to asynchronously process financial data and transactions.
• Liaise with teams using this core infrastructure to ensure it meets their needs and expectations
• Debug production issues across services and levels of the stack, including managing an on-call pager rotation
• Plan for the growth of Stripe’s asynchronous infrastructure
• Analyze existing software for performance optimizations and quality assurance testing
• Mentor other engineers in the organization and review code
• Manage projects, including measuring impact and success of the project, and creating a maintenance and reliability plan for the future

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Minimum 10+ years of engineering experience or equivalent combined work experience reflecting domain expertise 
• Demonstrated experience of leading initiatives spanning multiple teams and leveraging deep domain expertise to influence tech roadmap planning and execution
• Demonstrated ability to effectively collaborate across multiple teams and stakeholders to drive business outcomes
• Experience, mentoring, and investing in the development of engineers and peers

Preferred qualifications

• Demonstrated expertise with Temporal, Cadence, or other workflow orchestration systems.
• Expertise with tackling complex, distributed systems/infrastructure challenges at scale
• Deep familiarity with API design for large scale distributed systems
• User-centric orientation and track record for productizing elegant infrastructure solutions for complex problems

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team & role

Stripe is looking for a senior product strategist-operator to join the Strategic Business Performance (SBP) team. SBP is the "connective tissue" of Stripe. You will have a front-row seat to how the company operates and a direct hand in ensuring we hit our most important goals. If you are a technical strategist who loves to move fast and fix high-stakes problems, we’d love to hear from you.

SBP is a small, high-leverage group within Central Strategy & Operations at Stripe. Our mission is to create strategic clarity around Stripe’s performance. We work with partner teams to report on the business; dive into it to support and pressure-test our strategy, driving change wherever we find soft spots and enabling the success of other teams. 

We are looking for someone who connects across data, financials and product & business strategy. and can unearth a signal in the noise and either fix the problem directly or convene the right people to fix it fast.

What you’ll do

In this role, you will work cross-functionally within our group and across Stripe’s technical and user-facing teams to solve problems and design workflows that benefit our users. Specifically:

• Own the "Signal": You will define and maintain the metrics that actually matter for in-year performance. You’ll develop a "morning read" discipline—a curated, high-signal view of the business that drives immediate action, moving far beyond standard dashboarding.
• Deep-Dive Interventions: You will lead  "surge" projects to diagnose and unblock critical goals at risk. You aren't just identifying problems; you are staying in the arena until the trajectory has measurably changed.
• Bridge Product & Strategy: You will translate long-horizon corporate theses into in-year operational reality. You’ll take ambiguous opportunities that cut across product, risk, and marketing and decompose them into structured workstreams.
• Synthesize for Leadership: You’ll think ahead of our executive team, preparing CEO/COO-level materials that translate unstructured signals into structured diagnoses they can act on.
• Pressure-test our Assumptions: You’ll work closely with Corporate Strategy and Product teams to identify gaps between our external market forces and our internal execution.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 12+ years of experience in product/data analytics within product organizations or strategic business performance teams at high-growth tech companies.
• Experience in Product Strategy, Product Management, or GM-style roles where you owned a P&L or a specific business outcome.
• Deeply curious about business models and data, probing into signals, understanding trends and customer usage patterns to uncover novel insights
• A proven track record of directly driving business growth through analytical insights and execution.
• Apply AI to enhance decision-making and operational efficiency, know when and how to use the right AI tools to move faster without sacrificing rigor or quality.
• Strong product sense and the ability to understand the technical mechanics of how software products are built and scaled.
• Experience navigating ambiguous, cross-functional problems and leading high-stakes interventions with senior stakeholders.
• Prior experience with fintech products or complex financial systems is a plus, but not required.
• Experience facilitating senior leadership/ stakeholder meetings to drive meaningful conversations regarding Stripe’s business performance.

Preferred qualifications 

• Payments ecosystem, or experience in finance or fintech is a plus
• Ability to build trust and partner with senior leaders and CXOs
• Technical proficiency in SQL  / Python / R and data analysis; ability to self-serve and perform independent deep-dives into complex datasets.
• Experience driving creative solutions with and effectively informing the roadmap of cross-functional teams 
• Ability to understand the implications of Stripe ships such as product features, policy changes, and marketing outreach on the user experience and resulting support experience

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Global Executive Marketing team creates experiences for the executive audience that build advocacy and trust, strengthen relationships, and generate revenue. We understand the executive audience and create content and experiences to programmatically reach them, helping Stripe attract, grow, and retain our most strategic users. The team is composed of three functional groups - 1) Executive Briefings, 2) Executive Programs and 3) Executive Content - that work together to help users learn more about Stripe and discover new areas for collaboration.

What you’ll do

As a member of the Executive Briefing team, you will be on the ground floor defining the strategy of our program and leading the evolution of our executive briefings in our South San Francisco HQ. You’ll be collaborating with Stripe executives, sales teams, product management and engineering teams across geographies to ensure continuous program innovation and enhanced offerings that allow our team to scale in support of the rapid growth in global commerce.

Responsibilities

•  Evolve our global executive briefing motion: You will be a co-lead for our AMER executive briefings and will lead the charge to advance our strategy. You will build upon the program's foundation and evolve our offerings to exceed the expectations of our customers and key internal stakeholders.
• Elevate the in-person briefing experience: You will be the face of our executive briefing center (EBC) in our office in South San Francisco. You will work with workspace and account teams to continuously elevate the experience we are delivering to executives that visit us in the space. 
• Build a trusted relationship with go-to-market teams. You’ll serve as a primary contact and partner to sales teams, provide guidance on executive briefings and manage priorities/expectations at every stage of the customer lifecycle.
• Design the customization of high-quality executive engagements. You are customer-obsessed and listen closely to our customers to understand their unique challenges. You connect with expert Stripe teams to collaborate and deliver inspiring narratives within our executive engagements. You will customize agendas and content to ensure briefings run effectively in virtual and in-person settings.
• Share customer feedback with sales and product teams: You’ll become an expert in the needs of customers and the expectations across the industry, documenting feedback that will influence product strategy and sales priorities.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• BA/BS degree (in lieu of degree, 4 years of relevant work experience)
• 6+ years of executive briefing, consulting or marketing experience, preferably in B2B scenarios. Experience in executive engagement programs, strategic partnerships, sales or sales enablement is a plus
• Strong cross-functional collaboration skills with Leadership, Sales, Product, and Marketing teams to produce user-centric engagements
• Excellent problem-solving, critical thinking, written and verbal communication, and analytical skills
• Efficient project management experience. You have a strong track record of driving simultaneous projects and multiple initiatives
• High energy and infectiously optimistic attitude. Works well under pressure, meets tight deadlines and doesn’t get phased by rapidly changing environments

Preferred qualifications

• Experience in the payments, financial technology, or adjacent industries or marketing FinTech solutions or marketing to FinTech companies
• Experience managing multiple vendors including catering, swag suppliers, etc
• Experience at a highly dynamic, high-growth tech company or consulting firm
• Experience working as part of an international team, split across multiple time zones.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Stripe Assistant team is transforming how users interact with Stripe by building an intelligent and proactive assistant that not only answers users’ queries but efficiently resolves issues and provides valuable business insights. We leverage LLMs and agentic systems to elevate the user experience across Stripe—from the dashboard to support surfaces—and we enable other teams to build and integrate their AI agents on our platform. We’re evolving from a helpful support tool to a trusted pilot that anticipates, optimizes, and executes on behalf of our users.

What you’ll do

As a Senior Machine Learning Engineer on the Stripe Assistant team, you’ll own the end-to-end ML and agent architecture that makes Stripe Assistant safe, reliable, and deeply useful. You’ll set the strategy for how the Assistant executes high-trust actions, delivers accurate analytical answers across Stripe and the broader web, orchestrates capabilities across many tools and agents, and grounds responses in authoritative Stripe and user data—so users can resolve issues quickly and confidently.

You’ll drive conversation continuity and personalization across surfaces, evolve the Assistant into a proactive partner that anticipates user needs, and deepen its presence in the dashboard to streamline critical workflows. You’ll establish rigorous evaluation and SLOs and deliver step‑change improvements in quality, latency, cost, and availability—paving the way for configurable levels of autonomy and, ultimately, a dependable operating layer over a merchant’s Stripe account.

Responsibilities

Our team operates fluidly and here are some problems you may tackle:

• Establish trustworthy, human-in-the-loop execution for high-trust “write” actions—prioritizing user control, transparency, accountability, and auditability so customers can delegate with confidence.
• Define and evolve the Assistant’s capability and governance model across hundreds of tools and agents, balancing power, permissions, and consistency at scale.
• Raise answer quality and usefulness by grounding in authoritative Stripe knowledge and live user data, building cross-surface memory and personalization, and making the Assistant proactive and present in the dashboard.
• Explore and apply optimal machine learning methods to improve Stripe Assistant’s overall performance, including but not limited to fine-tuning LLMs with RLHF, synthetic data generation, optimizing RAG pipelines via domain‑specific embedding and retriever fine‑tuning, and automatic prompt tuning, etc.
• Make quality and reliability a product: set and meet SLOs, build rigorous evaluation and benchmarking loops, and drive sustained improvements in latency, cost, and availability.
• Lead as a tech lead: mentor and grow engineers, uphold high bars for code quality, security, observability, and operational rigor, and align cross‑functionally to ship safely and fast.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years in AI/ML and backend engineering.
• Applied LLM experience: RAG/embeddings, tool use/function calling, agentic planning/orchestration, fine-tuning, code generation, evaluations, etc.
• Proficient in Python (Ruby is a plus); strong distributed systems fundamentals.
• Experience working closely with product management, design, other engineers, and other cross-functional partners.

Preferred qualifications

• Experience operating ML systems at global scale with stringent SLOs—balancing reliability, latency, and cost—with privacy, security, and compliance by design.
• Experience building products where AI/ML is core; as well as balancing short-term product priorities with long-term AI/ML improvements.
• Track record building ML platforms, especially those that enable multiple teams to collaborate together.
• Strong technical leadership and communication: mentoring and elevating engineers, elevating AI/ML awareness and posture within organizations, setting architectural direction, and driving alignment in ambiguity.

Join us to build a trustworthy, proactive AI operating layer for every Stripe merchant—advancing safety, reliability, and insight at global scale. If you’re ready to help take Stripe Assistant from copilot to full autopilot and shape how businesses connect with Stripe, we’d love to hear from you.

Engineering at Brex

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

As the Engineering Manager for Cloud Infrastructure, you will lead a highly competent team of senior engineers responsible for the foundational AWS ecosystem that powers Brex. Your primary near-term mission will be driving our high-priority Business Continuity and Disaster Recovery (BCDR) initiative to completion, a company-level priority that involves multi-region failover and infrastructure-wide resilience. You will balance people leadership with deep technical involvement, earning the respect of a senior team while improving operational hygiene and cross-functional coordination across the entire engineering organization.

Where you’ll work

This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week: Monday, Wednesday, and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and Grow: Manage and support a senior team of 6 ICs, fostering a culture of high ownership, autonomy, and technical excellence.
• Drive BCDR Strategy: Oversee the execution of the multi-year BCDR initiative, ensuring multi-region infrastructure readiness and automated failover capabilities.
• Technical Stewardship: Maintain and scale Brex’s core cloud infrastructure, including Kubernetes (EKS), RDS/Aurora/Postgres, networking (VPC), and AWS service integrations.
• Cross-Functional Collaboration: Partner with product and engineering teams across Brex to drive adoption of new infrastructure capabilities and ensure successful migrations.
• Operational Excellence: Improve team hygiene by establishing and improving best practices for work tracking (Linear), documentation, and incident response.
• Resource Management: Effectively allocate resources to balance critical project delivery with long-term infrastructure stability.

Requirements

• Leadership Experience: 3+ years of experience directly managing software or infrastructure engineering teams.
• Technical Depth: Deep hands-on experience with cloud infrastructure foundations, specifically AWS, Kubernetes, and Postgres.
• Architectural Insight: Proven ability to design and implement complex infrastructure projects such as multi-region deployments or disaster recovery frameworks.
• Collaborative Mindset: Strong communication skills with the ability to influence technical decisions across multiple autonomous teams.
• Analytical Problem Solving: Ability to dive deep into technical issues while maintaining a high-level strategic view of organizational goals.
• Engineering Background: 5+ years of experience in software or systems engineering.

Bonus points

• Experience with Infrastructure as Code tools, specifically Terraform.
• Background in managing cloud infrastructure cost optimization programs.
• Experience with our tech stack components: Go, Kotlin, Python, or Elixir.
• Passion for leveraging AI and LLM-assisted workflows to increase engineering velocity.

Compensation

The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

About the Role

Flex is seeking a Revenue Operations Manager to build, own, and scale the operational backbone for our New Verticals  division — Flex's expansion beyond rent into non-rent split-pay verticals. Reporting to the Head of Revenue Operations, you'll be the first dedicated RevOps hire to support New Verticalsr, responsible for standing up the systems, processes, and data infrastructure that will power this division through its next phase of growth.

New Verticals is exiting its experimental phase with clear product-market signal and aggressive growth targets. You'll work closely with Business Development,Sales and cross-functional leadership to architect the GTM engine from the ground up — Salesforce configuration, pipeline management, routing, reporting, and the full revenue tech stack. This is a build role: you'll define the playbook, not inherit one.

This is an ideal role for someone who thrives in ambiguity, has stood up RevOps infrastructure before, and wants to shape the operational foundation of a high-growth division.

What You'll Do

Systems Architecture & Ownership

• Build and own the Salesforce environment for New Verticals — objects, fields, page layouts, record types, validation rules, flows, and automations tailored to non-rent split-pay sales motions.
• Design and implement revenue tech stack integrations (CRM, enrichment, routing, marketing) to support NV's distinct sales process and team structure.
• Establish system architecture standards, documentation, and governance that can scale as the division grows from a small team to a full GTM org.
• Serve as the primary systems expert for New Verticals — owning troubleshooting, enhancements, and feature requests end-to-end.

Process Design & GTM Enablement

• Architect the  sales process from lead-to-close — stage definitions, pipeline management, forecasting methodology, and deal hygiene standards.
• Design and deploy routing rules, territory logic, and assignment workflows specific to go-to-market motions (biller channel, D2C, consumer cross-sell).
• Partner with Revenue Operations leadership to align on New Verticals  processes with company-wide RevOps standards while accommodating the division's unique needs.
• Build scalable onboarding workflows and enablement materials for new  hires as the team scales rapidly.

Data, Reporting & Analytics

• Define and maintain core operating metrics — TPV, pipeline velocity, conversion rates, and division-specific KPIs.
• Build dashboards and reports that give Revenue team leadership real-time visibility into pipeline health, forecast accuracy, and team performance.
• Ensure data quality and integrity through validation rules, audits, deduplication, and governance practices.
• Partner with Data and BI teams to ensure data flows cleanly into Snowflake and downstream analytics.

Cross-Functional Leadership

• Act as the operational bridge between the team’s Business Development,Sales, Partner Success, and the broader RevOps team.
• Translate business requirements into system design — converting ambiguous asks into reliable, repeatable processes.
• Represent the  operational needs in company-wide RevOps planning, tool evaluations, and architecture decisions.
• As the division scales, help scope and build the New Verticals  RevOps function — contributing to hiring plans, role definitions, and team structure.

Who You Are

Qualifications

• 5+ years of experience in Revenue Operations, Sales Operations, or GTM Operations, with at least 2 years in a senior or lead capacity.
• Deep Salesforce expertise — you've configured and built environments, not just maintained them. Salesforce Administrator Certification preferred.
• Demonstrated experience standing up RevOps infrastructure for a new or rapidly scaling business unit, division, or company.
• Familiarity with GTM systems such as Outreach, LeanData, Clay and  HubSpot Marketing..
• Experience with AI-assisted operational tooling (e.g., Claude, Claude Code) is a plus.

Skills & Attributes

• Builder mentality — you're energized by creating from zero, not just optimizing what exists.
• Strong architectural thinking — you design systems and processes that scale, not just ones that work today.
• Comfort with ambiguity — you can define scope, make tradeoffs, and move forward when the playbook doesn't exist yet.
• Exceptional cross-functional communication — you translate between technical and business stakeholders fluently.
• High ownership and accountability — you treat the division's operational success as your own.
• Detail-oriented execution paired with strategic perspective — you can wire up a validation rule and advise on GTM process design in the same afternoon.

Compensation

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.

• Tier 1 (NYC/SF/Seattle): $136,000—$170,000 USD
• Tier 2: $122,400—$153,000USD
• Tier 3 (SLC): $115,600—$144,500 USD

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As a General Manager in Residence, you will start with a 2-month onboarding sprint in NYC. After that, you will spend your first year running a transit network transformation; taking full ownership of service performance, partner relationships, a 30+ frontline team, and $15M+ P&L. You will be deployed on Via's newest services in high-visibility markets that require building new operational systems from the ground up, not just managing existing ones. The decisions you make here will shape how the market runs for years.

At the end of this deployment, you will transition into a General Manager role in one of Via's major markets: New York City, San Francisco, Seattle, Chicago, or Dallas. These are complex portfolios, generally with larger partner organizations, and strong strategic scope. You'll arrive with the credibility and operational fluency to lead at that level from day one.

This is a unique leadership and operating opportunity for anyone who is eager to lead and manage a high-stakes, high-visibility, and high-impact new market at Via.

What You’ll Do:

• Service Performance
  • Own and manage the end-to-end operating strategy of Via’s service on behalf of our partner
  • Define and manage against KPIs spanning on-time performance, rider satisfaction, safety, and cost efficiency
  • Translate weekly and monthly performance data into decisions
• People Leadership
  • Lead a 30+ team of field operators and drivers, including hiring, coaching, performance management, and culture setting
  • Build an operation where people feel accountable, supported, and proud of what they're delivering
  • Develop frontline leaders within your team who can grow into expanded roles
• Partner & Stakeholder Management
  • Own Via's relationship with the transit agency partner, a public entity with its own board, elected officials, and community accountability
  • Represent Via to community stakeholders, local officials, and riders
• Operational Excellence
  • Drive continuous improvement across vehicle operations, maintenance protocols, and service delivery
  • Identify and execute cost and efficiency improvements that strengthen margin without compromising service
• Product Development
  • Influence the product roadmap for Via's newest Fixed Route products

Who You Are:

• Leadership instinct and experience: You know how to motivate and inspire individuals, from drivers all the way to a transit agency’s CEO
• Ownership mentality: You can build systems that prevent things from going wrong and, if they still do, you find what’s going wrong, own it, and fix it
• Analytical rigor and operational judgment: You use data to make decisions, not just to describe situations. You're equally comfortable in a spreadsheet as in the field
• Partner and stakeholder sophistication: You know how to manage relationships that are complex, high-stakes, and not fully in your control
• Mission alignment that goes beyond the talking points: You embrace that Via's partners are public agencies serving communities that often don't have other options
• Flexible and adaptable: You love the challenge of adapting to change rapidly and making things work on the fly
• Effective at managing multiple tasks simultaneously: You can delegate, prioritize, and take responsibility

Qualifications:

• MBA preferred
• 5+ years of pre-MBA experience in operations, consulting, strategy, tech or a field with meaningful P&L or client accountability
• Demonstrated ability to lead and develop teams
• Willingness to be based in a specific location for the first year of the program, with relocation to a major metro market thereafter
• Full on-site presence required 

Compensation and Benefits:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Salary Range: $140,000 - $175,000 / year
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching

There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?

Via is an equal opportunity employer.

Field Onboarding Manager

LOCATION: San Francisco onsite 2 days per week.

ABOUT THE POSITION & TEAM

At Okta, the Global Sales Onboarding Team plays a mission-critical role in accelerating new hire ramp time and providing ongoing enablement support, equipping sellers with the skills, knowledge, and confidence to perform at their best in a highly technical environment. 

Our approach to sales enablement is a holistic experience that includes self-guided learning, virtual instructor-led trainings, certifications, in-person learning, and immersive experiences. 

The Field Onboarding Manager, will wear many hats including: strategy, facilitation, content development, coordination, stakeholder management, and measurement of impact. This person will primarily serve our AMER based field audience to drive GTM readiness, through experiences that delight. This person will partner directly with the Enablement Business Partner and sales leaders to identify the needs of the business to best serve our new hires. We’ll teach you the tech; you teach our sellers how to win!

Key Responsibilities:

• Strategic Liaison: Identify ways to drive impact and up level or existing programing, while maintaining tight feedback loops with sales leaders. 
• Program Lead: Manage the end-to-end delivery of the AMER sales onboarding experience.
• Facilitation & Coaching: Conduct high-impact sessions (virtual and in-person) that engage learners, create a safe space for learning, and achieve learning objectives.
• Coordination: Not afraid of a spreadsheet, and super detail oriented to ensure events and complex programs run smoothly.
• Stakeholder Management: Aligns with stakeholders on a predictable ongoing basis to ensure tight feedback loops with sales executives and leaders, and to adjust learning interventions as needed.
• Measurement of Impact: Uses data driven decision making to influence strategy. 
• Cultivate a High-Energy First Impression: Serve as an ambassador for the Okta sales culture, ensuring every new hire feels welcomed, valued, and energized from Day 1.
• Multi-Track Program Support: Demonstrate the agility to support onboarding work streams outside of the core Sales segment.

Experience & Success Characteristics

• Product Knowledge Pro: Deep understanding of complex technical products (or an aptitude to learn quickly).
• Field Enablement Experience: Experience scaling onboarding programs in high-growth environments; practical sales or quota-carrying experience is preferred.
• Operational Guru: Proven ability to manage large-scale programs and logistics while juggling competing priorities.
• Exceptional Facilitator: Comfortable commanding a room to drive behavior change.
• Continuous Improver: Data-driven mindset focused on speeding up productivity.
• Tech-forward mindset: Proficiency in Google Workspace and Slack for seamless team collaboration, and experience leveraging Sales Enablement Platforms 
• Meticulous attention to detail: Proven ability to manage complex project logistics, ensuring high-quality, error-free delivery of onboarding materials and training schedules in a fast-paced environment.
• Highly adaptable with a 'builder' mentality: Comfortable navigating ambiguous environments to create structure, refine processes, and solve problems proactively as business needs evolve.
• Exceptional verbal and written communication skills: Ability to distill complex technical concepts into simple, actionable training and the presence to influence stakeholders at all levels of the organization.
• Team Player: Willing to pick up the slack for teammates when needed, and willing to show up in a collaborative manner.

Requirements

• 3+ years of experience in enablement, onboarding, or SaaS sales.
• Strong knowledge of CIAM and security landscapes, or strong aptitude for learning.
• Bachelor’s degree or equivalent practical experience as a requirement.
• Willingness to travel 10–15% as business needs require.

Okta's Core Leadership Competencies

Managers at Okta are expected to embody the following:

• Builds Effective Teams: Leveraging diverse skills to achieve common goals.
• Demonstrates Self-Awareness (EQ): Using feedback to gain insight into strengths and weaknesses.
• Develops Talent: Supporting career goals alongside organizational needs.
• Drives Results: Consistently achieving outcomes under tough circumstances.
• Strategic Mindset: Translating future possibilities into breakthrough strategies.

#LI-onsite

P19959

This role operates on a hybrid schedule requiring two days of in-office collaboration per week. The position can be based in either our San Francisco office or our New York City office (opening March 2026).

About the Team: 

The Revenue Optimization team sits within the Marketplace Operations team and operates as analyst-owners across several aspects of the business. We use deep analysis, data-driven experimentation, and deployment of pricing and supply levers to help Taskrabbit hit its financial targets. We develop and operationalize scalable solutions to optimize outcomes at the mid and bottom parts of our business funnel. 

About the Role

The Senior Business Operations Analyst will lead the end-to-end implementation and optimization of Taskrabbit’s automated enforcement tool, bridging the gap between company policy and technical execution. This role is essential for maintaining marketplace quality and driving revenue growth by spearheading gray market reduction initiatives. You will be responsible for activating policy enforcement mechanisms and providing the analytical rigor necessary to track performance, mitigate leakage, and ensure scalable business operations.

Join us in transforming lives, one task at a time.

What You’ll Work On:

• Lead the technical implementation of policies within the Business Rules Engine (BRE), ensuring that high-level business requirements are accurately translated into automated logic to recommence and maintain consistent policy enforcement.
• Own the analysis and tracking of policy enforcement, developing the frameworks and dashboards necessary to monitor system efficacy and the impact of enforcement on the marketplace.
• Drive direct revenue growth by identifying, analyzing, and reducing off-platform transactions through rigorous data analysis and the design of targeted operational tests.
• Design and execute experimental frameworks to test new marketplace rules, measuring their impact on user behavior and platform health before full-scale rollout.
• Collaborate cross-functionally with Product, Engineering, and Operations teams to ensure the BRE evolves in alignment with product roadmaps and regulatory requirements.
• Operationalize marketplace integrity by mapping complex policy workflows, identifying gaps in enforcement, and implementing creative solutions to automate or optimize key business rules.
• Define and monitor KPIs related to policy compliance and revenue leakage, providing actionable insights to leadership that inform broader business strategy.
• Serve as the primary stakeholder for BRE health, ensuring that business logic remains current and effective, preventing the need for manual resource diversion from other departments.

You Should Have:

• A BS/MS in economics, mathematics, statistics, or equivalent analytical experience
• 2-4 years using analytics to drive key business decisions across strategy, marketing, operations, and/or finance
• Experience building data visualizations to inform business decisions (e.g., Looker, PowerBI, Tableau, Sigma, etc.)
• Excellent verbal, presentation, and written communication skills
• Experience with SQL and large volumes of data 
• Great attention to detail and quality
• Experience translating technical topics to non-technical audiences
• A knack for working with cross-functional partners to reach the right solutions 
• An ownership mindset determined to get things done
• A willingness to learn how true two-sided marketplaces function

Nice to Have: 

• Experience with Python
• Experience presenting to C-level executives
• Experience gathering, distilling, and providing requirements to technical engineering and data teams
• Proficient in statistical techniques and concepts (regression, power analysis, clustering, etc.)
• Technical understanding of data warehousing/data pipelining solutions
• Experience with a marketplace business model and a global brand
• Love collaborating together with a tight-knit team

Compensation & Benefits: 

At Taskrabbit, our approach to compensation is designed to be competitive, transparent, and equitable. Total compensation consists of base pay + bonus + benefits + perks.

The base pay range for this position is $105,000 - $140,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level.

Golin is a global, award-winning public relations agency that helps companies create change that matters. Together, we discover powerful human truths that bind us, create with bravery, and collaborate inclusively and obsessively. Golin's 1700 global employees operate across 50+ offices worldwide, allowing us to provide our clients with comprehensive solutions for multi-market, regional and global communications programs.

Every agency is talking about AI. At Golin, we are using AI to rewrite the rules of PR. We’re even promising to become the first fully AI-integrated agency. We are committed to upskilling our workforce, democratizing access to tools, and integrating AI into our daily work to maximize the value we deliver to our clients. 

Our expertise ranges from brand-building and cutting-edge digital content to corporate reputation, healthcare advocacy and measurement. Golin aligns earned-first, data-driven creative with the customer journey through our collaborative G4 Model to deliver maximum impact for clients. Our roster includes many of the largest CPG, retail, food, healthcare technology and consumer service companies in the world.

Director, Strategic Planning

Golin is looking for a strategist who gets creators and gets culture.

You understand that creators don't just make content. They build worlds, establish identities, and push the boundaries of what tools can do. You know the difference between someone who uses creative software and someone who lives inside it. And you know how to turn that understanding into strategy that actually resonates.

This role sits at the center of one of the most dynamic spaces in culture right now: the creator economy. You'll help shape how a brand that powers human creativity shows up in a world where everyone has something to make and AI trying to help make it with them.

You'll report to a Head of Planning and work across creative, social, media, analytics, and account teams. You're not just writing briefs. You're building the strategic foundation for work that celebrates what it means to create.

What You Bring

• 7–10 years of strategic planning experience, ideally with exposure to creative tools, tech, or creator-focused brands
• A genuine fluency in creator culture: you know the platforms, the communities, the mindsets, and the moment we're in
• The ability to speak to creators, not at them: you understand their motivations, their frustrations, and what makes them feel seen
• Research chops across social listening, creator community analysis, competitive audits, and cultural trends mining
• The rare skill of turning complexity into clarity: sharp briefs, compelling narratives, presentations that don't need explaining
• An inclusive lens: creativity looks different across disciplines, backgrounds, and platforms, and your strategy reflects that
• Confidence in the room: you can lead a client session, hold the strategic thread, and make people feel like the work is going somewhere
• Comfort with ambiguity and speed: multiple workstreams, evolving briefs, high creative stakes

What You'll Do

• Own account strategy for a brand that sits at the intersection of technology and human expression
• Write creative briefs that spark something - not just briefs that check boxes
• Translate creator culture insights into brand strategy that feels authentic, not appropriated
• Build thought leadership and IP that establishes Golin's voice in the creator economy conversation
• Get real visibility with senior leadership on both the agency and client side
• Develop a point of view on what it means for brands to champion creativity in an AI-driven world

If you believe creativity is one of the most powerful forces in culture — and you know how to build strategy around that belief — we want to meet you.

Salary Range: $94,000 USD - $165,000 USD

Golin has included the base salary range or hourly rate for this role. Actual compensation offered within the range will depend upon, among other factors: a candidate’s skills, qualifications, and experience; actual ranges for current or former employees in the role; and market considerations.

Golin is proud to be an Equal Opportunity/Affirmative Action employer. Golin recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability,  sexual orientation, gender identity, marital status or citizenship status.

2026 GOLIN. All rights reserved. Privacy Policy

We are looking for a Staff Forward Deployed Engineer who is passionate about solving complex cloud infrastructure challenges in the fast-growing AI/ML space. This is a high-impact position designed to be the "technical tip of the spear" for our most strategic AI-Native (ANE) customers.

As an FDE, you will sit at the intersection of Product Engineering and Customer Implementation. You will be embedded directly with our most strategic customers to drive transformational AI adoption. You will collaborate closely with customer teams to ship advanced AI applications that solve real world business problems.

You will build the tools, migration scripts, and AI starter kits that don't just solve one customer's problem, but scale the entire DigitalOcean AI Cloud ecosystem. Your mission is to accelerate "time-to-inference" in production at scale and serve as a critical feedback loop, ensuring our product roadmap is informed by the world's most demanding AI workloads.

What you’ll do:

• Embedded Customer Engineering: Partner deeply with strategic ANEs to manage complex migrations, build production-ready PoCs, and execute hands-on application builds on our GPU infrastructure.
• Build Scalable Assets & Tooling: Operationalize field learning by building migration planners, reusable systems, benchmarking frameworks, model optimization agents, and deployment automation scripts (e.g., Terraform/Pulumi) that standardize how AI workloads are deployed and tuned across DigitalOcean.
• Develop AI "Starter Kits": Create pre-built GenAI agents, solution templates, and notebooks (e.g., LangGraph, CrewAI) tailored to popular and advanced business needs.
• Drive the Product Roadmap: Act as the frontline technical voice for CPTO, surfacing architectural gaps and edge cases to inform core product development. Transition field-built tools into native product features.
• New Tech Validation: Lead the early testing and integration of emerging AI frameworks to ensure a first-class developer experience on DigitalOcean.
• Partner & GTM Enablement: Co-develop delivery frameworks with Strategic and Technical partners to enable repeatable, high-quality deployments at scale.
• Market Leadership: Produce field-tested demo kits and deployment guides that support new product releases with practical, validated assets.

Key Metrics

• Customer Adoption: Number of high-impact production workloads landed; reduction in average "time-to-production"; and Pilot-to-Production conversion rates.
• Asset & Tooling Delivery: Number of reusable tools (agents, scripts, playbooks) delivered per quarter and their subsequent adoption rate by the crossfunctional teams and customers.
• Field Enablement & Scale: Measured by the successful handoff and execution of FDE-defined deployment patterns to technical partners and the internal adoption rate of FDE playbooks across all customer-facing technical teams.
• Product Influence: Number of roadmap features or architectural changes directly attributed to FDE feedback and validated customer hypotheses.

What You’ll Add to DigitalOcean:

• AI/ML Architecture & Domain Expertise: Significant experience in the AI/ML lifecycle, specifically hosting large language or multimodal models using inference engines like vLLM, SGLang, or Modular. You have a deep understanding of common LLM architectures and optimization techniques (e.g., continuous batching, quantization).
• Distributed Systems & Infrastructure Mastery: Act as the subject matter expert on modern GPU families (NVIDIA/AMD) and their software stacks (CUDA, ROCm, TensorRT, OpenAI Triton). Expert proficiency in Kubernetes (K8s) and the design of distributed systems, including microservices, messaging systems, databases, and Infrastructure as Code. You can seamlessly integrate AI workloads with core cloud services (Networking, VPC, Storage, Compute).
• High-Performance Inference & Hardware Optimization: Hands-on experience with distributed inference serving frameworks (e.g., llm-d, NVIDIA Dynamo, or Ray Serve). You understand GPU-level optimization and have experience with interconnect technologies like NVlink, XGMI, or RoCE to maximize hardware efficiency.
• Software Engineering Foundation: Strong production coding skills in Python or Go with the ability to build high-quality tools, automation, and internal assets.
• Data-Driven Performance Insight: Proven ability to benchmark AI infrastructure and perform GPU utilization tuning to optimize customer ROI and workload performance.
• Consultative Execution: Proven ability to establish instant technical credibility with CTOs and Lead Architects while managing high-stakes technical migrations.

Preferred

• Experience with emerging AI orchestration frameworks like LangGraph, CrewAI, or LlamaIndex.
• A background in technical consulting or "Forward Deployed" roles at high-growth AI or infrastructure companies.
• Experience building and scaling "Center of Excellence" models or partner delivery frameworks.
• Active contributor to open-source AI projects or technical communities.

Compensation Range: 

• $195,000 - $239,000

*This is a remote role

JR: 2026-7748

#LI-Remote

About the role

Anthropic is hiring a Lead for our Talent Development & Enablement team to help build the systems that help Ants (particularly managers) thrive. This is a build role: you'll partner directly with the team lead to think holistically about talent development across Anthropic, with a strong primary focus on the manager and leader audience.

You'll bring deep instructional design expertise, exceptional facilitation skills, and a strong point of view on how to grow people, and managers in particular, in an environment of unprecedented growth and change. You'll design across modalities (self-service, live virtual, in-person) and across audiences (new hires, ICs, first-time managers, experienced leaders, executives), and you'll treat AI as a chance to reimagine what talent development can be, not retrofit it onto what already exists.

This role suits someone who is energized by extreme ambiguity, ships fast, and wants to invent the playbook rather than execute someone else's. You'll be one of the first specialist hires on a new team, which means your point of view will shape what we build and how we measure success.

Key responsibilities

• Design and ship talent development experiences end-to-end — from needs analysis through facilitation and measurement 
• Build innovative, Claude-enabled learning experiences that Ants actually use and find valuable, across audiences and modalities
• Facilitate live sessions for managers and senior leaders, including workshops and offsites; flex into broader Ant audiences when the work calls for it
• Partner closely with cross-functional teams to integrate learning into the broader Ant and manager experience
• Develop a clear point of view on what makes Ants — and managers in particular — effective at Anthropic and design against that
• Make the work visible — clearly communicate the value, outcomes, and strategic relevance of programs to the broader organization
• Iterate rapidly based on feedback; ship a v1 in days or weeks, not quarters

Minimum qualifications 

• Deep experience in learning & development, instructional design, or organizational development at high-growth tech companies
• Have personally designed and shipped talent development programs at scale, with strong examples in manager and leader development specifically — built from first principles, not assembled from vendor content
• Are an exceptional facilitator with experience holding the room with senior audiences, including VPs and executives
• Have demonstrable AI/LLM fluency in learning design — you have built or shipped AI-enabled learning experiences and have a point of view on what AI changes about how people learn
• Can design across modalities (self-service, live virtual, in-person) and across audiences (new hires, ICs, first-time managers, experienced leaders, executives)
• Are energized by building from scratch in fast-moving, ambiguous environments and can name specific meaningful ships you delivered in short windows
• Can connect the dots across the full talent lifecycle and articulate how your work ladders up to broader company strategy

Preferred qualifications

• 8-10+ years in learning & development, instructional design, or organizational development at high-growth tech companies
• Experience building Claude- or LLM-powered learning tools
• Background in instructional design, adult learning theory, or organizational psychology
• Experience designing development programs for technical audiences (engineering, research) at the IC and manager level
• Experience preparing organizations and their managers for significant change (rapid scaling, role evolution, reskilling)

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

California Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of California if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

California Salary: $185,000- $251,000

About this role

We are looking for an experienced Senior Business Intelligence Analyst to scale a critically important function responsible for building and maintaining systems, processes and services that enable us to understand financial performance and unlock key business insights at Faire. The ideal candidate for this role will ensure key accounting procedures are automated in ways that are accurate, efficient, easy-to-understand, and scalable. This role will sit in the Finance department and collaborate with team members from a breadth of functional groups across Faire, including Accounting, Finance & Strategy, Engineering and Data Infrastructure. This role will have a tremendous impact on the ability for Faire employees to use data effectively in order to report numbers externally and make impactful decisions internally. As an early member of a burgeoning team, you will have the opportunity to write the roadmap for how we improve access to business critical data and unlock automation that amplifies the impact of a variety of functions. 

What you’ll do 

• Scope, design, create, and manage complex ETL flows that aggregate and synthesize key business performance metrics and financial reporting, ensuring efficient, accurate, and scalable data models using best practices 
• Act as a trusted analytical partner to the Accounting and Finance teams providing technical expertise, gathering requirements from product and operational teams, and enabling data-driven decision-making and accountability by ensuring core ledgers accurately reflect business changes 
• Collaborate closely with Engineering, Data Infrastructure, and other stakeholders as a key translator and process improver, gathering requirements and delivering impactful data solutions that ensure alignment and efficiency across the organization 
• Lead initiatives to drive data strategy, roadmap planning, and prioritization, ensuring alignment with business objectives 
• Act as a thought leader to expand the team’s influence and impact throughout the Finance team and the broader organization 
• Drive workflow automation and innovation across Finance, including identifying and implementing Gen-AI–enabled productivity solutions to modernize processes and increase team leverage

Qualifications

• 5+ years of work experience in Business Intelligence, Analytics Engineering, Data Analytics, or comparable function 
• Expert in SQL with focus on data modeling, large-scale data processing, and tool development for analytics or Financial use cases. 
• Experience and knowledge of data warehousing concepts, ETLs, big data technologies, and analytics platforms 
• Experience with analytics workflow tools (examples: Airflow, Docker, dbt), data warehousing and storage (examples: Snowflake, BigQuery, Redshift, S3), and data visualization tools (examples: Mode, Tableau, Looker) 

Nice to have: 

• Experience with Python, R or other programming languages 
• BA/BS degree, ideally in computer science, math or another quantitative field 
• Familiarity with version control using Git and proficiency in command-line tools for workflow automation and data manipulation

Salary Range

San Francisco and New York: The pay range for this role is $174,500 to $240,000 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

About this role

The Lead Creative Producer will own and scale Faire’s end-to-end creative production for global marketing campaigns. This role blends hands-on execution with strategic planning to ensure campaigns are delivered with clarity, speed, and creative excellence from concept through launch.

You will define and elevate how campaigns are produced—establishing scalable processes, improving cross-functional alignment, and driving operational rigor across Creative, Marketing, Growth, Product, and external partners. As the connective tissue across teams, you bring structure to complexity, guide high-stakes work with sound judgment, and ensure creative integrity at every stage.

Campaigns span concept development through asset production across film, video, photography, audio, motion/animation, and 3D—integrated into cohesive, multi-channel launches. The scope also includes localization, licensing, and legal/regulatory compliance, ensuring global readiness is built into production from the start.

By orchestrating work across mediums, partners, and markets, this role will formalize the operating standard for campaign production at Faire.

What you’ll do 

• Deliver high-impact, integrated global campaigns from concept through launch—on time, on budget, and at a high creative bar
• Create clear production strategies that align scope, timelines, and resourcing—reducing friction and accelerating execution
• Drive strong cross-functional alignment across Creative, Marketing, Growth, Product, and agency partners, ensuring decisions are timely and teams stay focused
• Build review and approval frameworks that improve clarity, speed, and creative quality
• Make thoughtful trade-offs that protect campaign impact while navigating ambiguity and competing priorities
• Steward production budgets and vendor partnerships to maximize value and efficiency
• Design and evolve scalable workflows that increase velocity without compromising craft
• Identify and eliminate systemic inefficiencies, leaving the organization stronger after every campaign
• Ensure every asset meets a high standard for creative excellence, technical precision, and launch readiness
• Provide leadership with clear visibility into progress, risks, and recommendations—enabling confident decision-making

Qualifications

• 6–8+ years of experience in creative production, campaign operations, or agency leadership
• Proven track record leading large-scale, multi-channel campaigns across digital, video, social, paid, and owned channels
• Deep fluency in end-to-end creative workflows and production ecosystems
• Experience operating at a leadership level as a highly accountable individual contributor
• Demonstrated ability to balance strategic thinking with hands-on execution, connecting long-term vision to day-to-day delivery
• Strong operational rigor, creative judgment, and taste
• Experience developing, optimizing, and scaling systems, tools, and workflows for creative and production operations
• Track record of driving operational change and aligning cross-functional teams to a shared strategic direction
• Highly organized and structured, with the ability to apply process pragmatically to move work forward
• Exceptional cross-functional influence skills, with the ability to drive alignment and make decisions without direct authority
• Calm, decisive presence in high-pressure, high-visibility environments

We’re looking for a Senior Web Developer to evolve our global marketing website (gong.io), an important destination for customers and prospects to learn about Gong. Our ideal candidate has a passion for web development, is a great cross-functional communicator, and has a knack getting the visuals right. You’ve previously owned or contributed significantly to a marketing website and are excited to partner with marketing, design and growth to move business metrics. Our tech stack includes React (Next.js), TypeScript, and Tailwind CSS.

RESPONSIBILITIES

• Lead development and maintenance of our high-traffic, multilingual marketing website.
• Own Sanity (CMS) infrastructure that allows marketers to create and update content independently
• Collaborate with our Growth team to implement A/B tests to improve user experience and conversion rates across multiple channels (Ads, search, direct mail)
• Build and maintain our design system for consistent brand experience
• Optimize site performance, page speed, and SEO
• Improve and maintain localization workflows to support our global audience
• Continuously improve our engineering process, tools, and systems that allow us to scale the code base, productive, and team
• Support security, compliance, and privacy requirements across the site
• Collaborate with and mentor other engineers when appropriate

QUALIFICATIONS 

• Minimum 5+ years of professional, web development or frontend engineering experience with a marketing or growth website
• Strong proficiency in React
• Experience with web frameworks like Next.js, Nuxt, or Astro as content-focused web applications
• Experience with headless content management systems (Sanity, Contentful, Strapi, Dato, or other)
• Strong communication skills with the ability to explain complex technical concepts to non-technical stakeholders
• Strong knowledge of web performance, SEO, and accessibility best practices
• Experience with, but not a dependency on, AI tools for coding
• Knowledge of integrations for CRM (Marketo, Hubspot), analytics (Google Analytics, Amplitude, Posthog), and tag management (Google Tag Manager, Tealium)

NICE TO HAVE

• Experience in a fast-pace B2B or agency environment
• Experience with Vercel or Cloudflare
• Portfolio of web development or personal projects you can showcase

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $117,000 - $185,000 USD. 

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-MT1

About this role

We are looking for a highly analytical and resourceful Growth Marketing Manager to drive the execution of our paid social and retargeting programs. This is an experimentation-heavy role focused on advancing a broad range of growth initiatives, from scaling Faire’s paid retargeting program to launching brand acquisition tests. Additionally, the role will support day-to-day paid social campaign management to ensure we hit KPI goals through the optimization of key performance levers. The ideal candidate is a scrappy, metrics-driven self-starter who is well-versed in the Meta platform and other paid social platforms, is comfortable managing campaigns with some guidance, and is eager to continuously explore new ways to incorporate AI into their workflows for increased efficiency. The ideal candidate is plugged into the social media landscape, staying current with creative trends and innovative campaigns from other companies to introduce fresh ideas. Has a track record of using AI tools to automate team workflows, accelerate creative testing, and launch new channel experiments with minimal engineering or analytics support.

What you’ll do 

• Execute and scale retargeting campaigns to drive repeat retailer purchases and improve retention, while maintaining strict efficiency goals.
• Assist in the day-to-day operations of our paid social program to analyze daily campaign performance and explore optimization opportunities (e.g. creatives, bidding, landing pages) in order to hit weekly KPI targets focused on maximizing user growth while maintaining efficient acquisition costs
• Lead the execution of new high-impact pilot growth projects that require quick implementation and are not yet a part of our evergreen programs.
• Identify opportunities to leverage AI and automation tools to streamline campaign processes, reporting and experimentation workflows.
• Collaborate with cross-functional teams to tackle a variety of challenges including troubleshooting tracking issues, coordinating with creative teams, and identifying resourceful, data-driven solutions to achieve KPI goals.

Qualifications

• 3-5 years direct, hands-on experience managing medium scale campaigns on Meta and other paid social channels with focus on optimizing for down-funnel metrics. 
• Strong understanding of paid marketing metrics (CPM, CTR, CVR) and the appropriate levers to pull in different scenarios 
• Proficiency with marketing automation tools for optimizing and making bulk campaign changes (e.g. Smartly, Hunch, Omneky) 
• Highly analytical with a structured approach to solving problems. Proficient in analyzing large datasets through Excel and/or SQL and data visualization tools (e.g. Mode and Tableau)
• Experience using AI and automation to improve workflows and output quality such as campaign QA and analytics
• Track record as a fast learner with a knack for creative and technical solutions.
• Familiarity with AB testing and incrementality testing 
• Experience using paid marketing for retargeting and reengagement a strong plus 
• Experience in a two-sided marketplace or with products aimed at small business owners is a strong plus
• Experience in managing a cross-border program is a plus
• Ability to thrive in a fast-paced, constantly changing environment, with the agility and flexibility to balance multiple priorities simultaneously

San Francisco: the pay range for this role is $118,500 to $163,000 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

About this role

Faire leverages the power of machine learning and data insights to revolutionize the wholesale industry, enabling local retailers to compete against giants like Amazon and big box stores. At Faire, the Data Science team is responsible for creating and maintaining a diverse range of algorithms and models that power our marketplace. We are dedicated to building machine learning models that help our customers thrive. 

As a member of the Brand Data Science team working on Listing Quality, you will be responsible for improving the quality of product listings to help retailers find and evaluate products on Faire. You will use ML and AI to tackle critical challenges, such as enhancing image and text quality, extracting structured product attributes, and accurately identifying duplicates and product variants. You will leverage deep learning, multi-modal LLMs, and human-in-the-loop training to create high performance solutions. This space has been evolving rapidly with advancements in AI and you will be at the forefront of applying the latest technology to drive real-world impact. You will independently design and implement solutions and work with the cross-functional Listing Quality pod, including product, design, engineering, analytics, and operations, to solve problems end-to-end.

What you’ll do

• Drive data science vision, strategy, and execution on Listing Quality, using ML and AI solutions to improve the quality of Faire’s product listings.
• Use deep learning, LLM fine tuning, and human-in-the-loop training to automatically detect and address issues with high accuracy.
• Act as a lead on the cross-functional Listing Quality pod, thinking end-to-end about brand and retailer experiences.

Qualifications

• 3+ years of industry experience using machine learning to solve real-world problems
• Experience with relevant business problems (e.g. e-commerce)
• Experience with relevant technical methods (e.g. LLM fine tuning, deep learning, or human-in-the-loop machine learning)
• Strong programming skills
• An excitement and willingness to learn new tools and techniques
• The ability to design and implement ML solutions without supervision
• Strong communication skills and the ability to work in a highly cross-functional team 

Great to Haves:

• Master’s or PhD in Computer Science, Statistics, or related STEM fields is highly recommended
• Previous experience in listing quality for e-commerce
• Previous experience in supervised fine tuning of multi-modal LLMs
• Experience deploying and optimizing LLM inference systems at scale (10B+ tokens), with focus on cost efficiency and product impact

Salary Range

Canada: the pay range for this role is $180,000 to $247,500 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

Faire uses Artificial Intelligence (AI) to screen and select applicants for this position.

This job posting is for an existing vacancy.

About this role

Faire leverages the power of machine learning and data insights to revolutionize the wholesale industry, enabling local retailers to compete against giants like Amazon and big box stores. At Faire, the Data Science team is responsible for creating and maintaining a diverse range of algorithms and models that power our marketplace. We are dedicated to building machine learning models that help our customers thrive. 

As a member of the Brand Data Science team working on Listing Quality, you will be responsible for improving the quality of product listings to help retailers find and evaluate products on Faire. You will use ML and AI to tackle critical challenges, such as enhancing image and text quality, extracting structured product attributes, and accurately identifying duplicates and product variants. You will leverage deep learning, multi-modal LLMs, and human-in-the-loop training to create high performance solutions. This space has been evolving rapidly with advancements in AI and you will be at the forefront of applying the latest technology to drive real-world impact. You will independently design and implement solutions and work with the cross-functional Listing Quality pod, including product, design, engineering, analytics, and operations, to solve problems end-to-end.

What you’ll do

• Drive data science vision, strategy, and execution on Listing Quality, using ML and AI solutions to improve the quality of Faire’s product listings.
• Use deep learning, LLM fine tuning, and human-in-the-loop training to automatically detect and address issues with high accuracy.
• Act as a lead on the cross-functional Listing Quality pod, thinking end-to-end about brand and retailer experiences.

Qualifications

• 3+ years of industry experience using machine learning to solve real-world problems
• Experience with relevant business problems (e.g. e-commerce)
• Experience with relevant technical methods (e.g. LLM fine tuning, deep learning, or human-in-the-loop machine learning)
• Strong programming skills
• An excitement and willingness to learn new tools and techniques
• The ability to design and implement ML solutions without supervision
• Strong communication skills and the ability to work in a highly cross-functional team 

Great to Haves:

• Master’s or PhD in Computer Science, Statistics, or related STEM fields is highly recommended
• Previous experience in listing quality for e-commerce
• Previous experience in supervised fine tuning of multi-modal LLMs
• Experience deploying and optimizing LLM inference systems at scale (10B+ tokens), with focus on cost efficiency and product impact

Salary Range

San Francisco: the pay range for this role is $211,000 to $290,500 per year.

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

What We Do

With a beloved product, a recognizable brand, and millions of paying subscribers, Calm stands at the forefront of the global mental health movement.  Success, in part, has been driven by a relentless culture of innovation coupled with a singular focus on making the world happier and healthier.   We’re building a world-class business development team and are looking for a multi-talented self-starter with ambition and hunger that will help grow Calm’s product and distribution partnerships worldwide.

What You’ll Do

Calm has a wide range of consumer-facing partnerships across industries including travel, retailers, beauty, finance, sports, auto, consumer goods, and more. Partners are geographically spread from the USA to Australia and we’re expanding with new partnerships all the time.

We are looking for a B2B Marketing Manager who is passionate about the intersection of tech and wellness to join our team. You will be responsible for building and executing enablement programs that generate B2B leads (i.e. potential partners) for Calm Consumer. Sitting within

Who You Are

• 5+ years of experience in B2B marketing, with at least 2 years focused on partner, channel, or field marketing (or equivalent experience closely supporting sales/BD teams).
• Proven track record of sales enablement and collateral development which lead to increase in revenue
• Demonstrated experience supporting a sales or BD organization, with strong empathy for field needs and dynamics.
• Exceptional written and verbal communication skills, with the ability to craft clear, compelling narratives for different B2B audiences.
• Strong project management skills; highly organized, able to juggle multiple partner initiatives and stakeholders simultaneously.
• Comfort working with marketing and sales tools (e.g., Figma, basic design skills, building decks and visualizations, analytics dashboards).
• Data-driven mindset with the ability to translate metrics into insights and action
• Keen sense for prioritization, both internally and externally with partners
• A self-starter that isn’t afraid to step in when needed
• You understand that collaboration and team play is key to success
• Open to working in a dynamic, ever-changing environment
• BA/BS degree
• Fluent in English.

Nice to Haves

• Experience in wellness, healthcare, tech environments.
• Background in partnerships, business development, or account-based marketing.
• Experience building co-marketing programs with enterprise or strategic partners.
• Familiarity with global or multi-region campaigns and localized partner marketing.

Calm uses a geographic pay model that determines salaries based on the location where an employee lives. For this position, the base pay ranges across Calm’s pay tiers is as follows: $104,700 - $150,000. The base pay range represents the low and high end of Calm’s salary range for this position. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which include the successful candidate's geographic location, skills, experience and other qualifications. Calm uses employee zip code to determine which pay range applies. This role is also eligible for equity + comprehensive benefits + 401k + flexible time off.

Tax Planning Senior Manager

The Global Tax Team is seeking a dedicated tax professional who will play a hands-on role in a growing tax function. As Reddit continues to mature as a public company, this person will play a critical role in our strategic tax planning function, acting as a high-impact advisor to Finance and other cross functional teams. In keeping with Reddit values, the successful leader in this role is someone who operates with an open mindset and “values the human” in all interactions. This position will report to the Global Tax Director.

 Responsibilities:

• Lead the Company’s tax planning strategy and execution
• Own the global cash tax and ETR forecasting process and collaborate with Finance partners to model tax impact of business trends.
• Drive efforts to maximize tax incentives and mitigate risk
• Oversee global tax due diligence for M&A transactions and partner with Corporate Development team to model deal structures and manage post-acquisition integration
• Review and negotiate commercial agreements for tax terms and indemnifications
• Assist the provision team with preparation of quarterly and annual income tax provisions
• Design and implement tax process improvements/tax automation
• Monitor global tax legislative developments and research tax laws and policies to evaluate their tax impact
• Collaborate with business partners on ad hoc projects and provide guidance on tax related matters

Qualifications:

• Bachelor’s Degree in Accounting, Finance, or related field required, masters in tax (MST or LLM) preferred
• JD and/or CPA required
• 9+ years of corporate tax experience with at least 5 years of public accounting experience. Must have in-house experience, preferably in the tech sector
• Demonstrated expertise in accounting for income taxes, M&A and deal review processes, and US international tax regulations
• Proficiency in Excel, MS Office, and Google Workspace (e.g. Google Sheets and Slides) required, experience with Alteryx a plus
• Able to work independently under time pressure, prioritize a high workload, and meet strict deadlines
• Possess excellent attention to detail, organizational, problem solving, and prioritization skills 
• Excellent verbal and written communication skills and the ability to work collaboratively across teams in a remote environment
• Team player with a positive attitude and open mindset, not afraid to roll up your sleeves and work in a dynamic environment

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

About this role

The Account Manager, Fulfillment owns the post-onboarding relationship for a portfolio of brands enrolled in Fulfilled by Faire. This is a commercially-oriented role sitting at the intersection of customer success, strategic account management, and operational consulting. The AM is accountable for brand retention, unlocking addressable SKUs within FbF, and driving the consolidation of non-Faire wholesale volume onto the platform — ultimately increasing FbF's share of each brand's total distribution.

This role requires equal fluency in relationship management and data-driven storytelling. The best AM will translate operational metrics into commercial conversations, coach brands on the cost, ease, and growth benefits of FbF, and proactively identify at-risk accounts before churn signals become churn events.

What you’ll do 

1. Business Reviews & Brand Relationships

• Own the QBR/MBR cadence for your portfolio of brands — prepare, deliver, and follow up on structured business reviews that connect FbF operational health to brand revenue outcomes. Note: this is specific to Fulfillment, different than BSMs
  • BSM = general portfolio of programs and brand perf on Faire, how's it all going, ROI of each program etc.
  • Fulfillment AM = goal of retention + revenue; then how to coach brands on cost/ease/growth
• Build multi-threaded relationships within brand accounts (founder, ops lead, sales director) to ensure Faire has a durable presence beyond a single point of contact.
• Develop and maintain a living account plan for each brand documenting their wholesale strategy, growth goals, pain points, and consolidation opportunity.
• Track and surface brand health signals (fulfillment SLA trends, return rates, catalog coverage, order velocity) to shape the review narrative and prioritize interventions.

2. Churn Prevention & Retention

• Maintain a real-time risk register for your portfolio — flag brands showing signs of disengagement (declining order volume, SLA friction, support ticket escalation, low catalog activity) and activate retention protocols before churn is formally triggered.
• Lead escalation management for brands experiencing fulfillment issues; coordinate internally with FbF Ops and Warehouse teams to resolve and close the loop with the brand (including post onboarding questions + feedback)
• Build and recommend custom “save” plans for at-risk accounts, including fee concessions, operational audits, and executive engagement where warranted (ie where to offer appeasements and program benefits)
• Conduct structured off-boarding interviews with any brand that churns to capture root cause and feed insights back to product, ops, and leadership.

3. Consolidation & Non-Faire Wholesale Volume

• Map each brand's total wholesale footprint — identify the volume, channels, and retail segments currently fulfilled outside of Faire and quantify the consolidation opportunity.
• Build and present a compelling consolidation case tailored to each brand: cost per order comparison (FbF vs. 3PL vs. self-fulfill), SLA reliability benchmarks, and projected net margin impact of migrating volume to FbF.
• Develop milestone-based migration plans for brands willing to consolidate, coordinating with Warehouse Ops to ensure capacity and onboarding support.
• Track consolidation pipeline and report GMV-at-risk (volume outside Faire) alongside GMV-converted (volume successfully moved to FbF) in your portfolio metrics.

4. Catalog Penetration & Upsell

• Audit each brand's active Faire catalog against their full SKU assortment — identify categories, price points, or product lines with low representation on the platform.
• Partner with brands to expand catalog depth and breadth, with particular focus on high-velocity SKUs and seasonal assortment that can drive incremental retailer demand.
• Position catalog growth as a retention lever: more SKUs in FbF increases platform stickiness and makes brand consolidation structurally harder to reverse

Qualifications

• 3–5 years of experience in account management, customer success, or strategic partnerships — preferably in a marketplace, logistics, e-commerce, or B2B SaaS context.
• Demonstrated track record of owning commercial outcomes (retention, expansion revenue, or upsell) within a named account portfolio.
• Strong analytical fluency — able to pull and synthesize data from BI tools (Looker, Mode, Snowflake) to build business cases and executive-level narratives.
• Excellent written and verbal communication; comfortable presenting to brand founders and operators with conviction and clarity.
• Experience managing escalations and cross-functional coordination under time pressure.

Preferred

• Background in wholesale, retail supply chain, 3PL operations, or fulfillment — understanding of landed cost economics and operational trade-offs is a meaningful differentiator.
• Experience at a marketplace or platform company with both buyer and seller stakeholders.
• Familiarity with Zendesk, Salesforce, or similar CRM/support tooling.
• Comfort with ambiguity and iterative process-building; this role will help define its own playbook.

Salary Range

On-Target Earnings (OTE) Range
San Francisco: the pay range for this role is $132,000 to $181,500 per year.

This role will also be eligible for equity and benefits. Actual On-Target Earnings (OTE) will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The OTE range provided is subject to change and may be modified in the future.

Scale AI operates a global two-sided marketplace. On the demand side, AI labs and enterprises need high-quality training data. On the supply side, 500,000+ contributors across 100+ countries perform the annotation, evaluation, and data-generation work that makes frontier AI possible. For example, our contributor network includes Math PHDs from Vietnam, law professors at top colleges and investment bankers modeling efficient capital structures - all in service of training next-gen AIs. Keeping this marketplace trustworthy and free from fraud is foundational — to contributor experience, to customer data quality, and to the health of the business.

We are looking for a senior Product Manager to lead Trust & Safety at Scale. This is a high-autonomy, high-impact role. You will own the product strategy for fraud detection, prevention, and remediation across our contributor ecosystem — building the systems that protect our platform from abuse while preserving a fair, transparent experience for legitimate contributors. T&S at Scale intersects every part of the contributor lifecycle: onboarding, task assignment, quality assessment, and payments. The scope is global, the adversaries are sophisticated, and the stakes are real.

This role requires deep domain expertise in fraud and trust & safety. You should bring a strong point of view on how to build world-class T&S systems — because you will be the resident expert. You will set the vision for moving T&S from a reactive, fire-fighting posture to a proactive, intelligence-driven function with scalable detection and prevention infrastructure.

About the Role:

• You will be the most senior T&S product leader at Scale, reporting directly to the Head of GenAI Product. You will have dedicated engineering, data science, and operations partners, and will work closely with EPD leadership and Delivery Ops.
• T&S at Scale is not a mature function — it has been built reactively over time in response to specific fraud incidents. The platform needs a cohesive strategy that balances fraud mitigation with contributor growth, reduces false positives, and replaces ad-hoc solutions with scalable systems. You will inherit a patchwork of existing tools, signals and products and shape them into a coherent, defensible platform with mature processes.
• The contributor marketplace creates unique fraud vectors: account farming, task manipulation, quality gaming, payment fraud, and collusion — all evolving as AI capabilities change. You need to stay at the leading edge of adversarial behavior in AI-native marketplaces.
• This is a highly cross-functional role. You will collaborate with stakeholders across Ops, EPD, Finance, and leadership. Fires happen weekly. You need to be the person who navigates complexity and drives resolution efficiently.

You will:

• Set the product vision and strategy for Trust & Safety at Scale, shifting the function from reactive incident response to proactive, intelligence-driven fraud prevention
• Own the product roadmap for fraud detection, prevention, and remediation systems — including the Risk Engine, data signals intelligence, anomaly detection, and contributor investigation tooling
• Build a balanced approach to fraud mitigation and growth protection — ensuring T&S interventions don’t unnecessarily throttle the contributor funnel or create friction for legitimate users
• Investigate and deeply understand contributor behavior patterns to identify emerging fraud vectors before they become material
• Drive cross-functional alignment across Ops, EPD, Finance, and executive leadership — independently handling escalations, stakeholder conflicts, and weekly fire drills without requiring constant HM involvement
• Translate complex fraud patterns into clear product requirements for engineering, and partner with data science to build and improve detection models
• Build long-term instrumentation, monitoring, and evaluation capabilities to measure fraud rates, false positive rates, contributor impact, and financial exposure
• Establish business cases quantifying fraud losses and ROI of prevention investments to secure resources and prioritize effectively
• Partner with Finance and Delivery Ops leadership to manage the financial impact of fraud on business profitability

Ideally, you’d have:

• 8–12 years of experience in Product Management in the tech industry, with at least 3–4 years leading Trust & Safety, Fraud, or Risk product teams
• Deep domain expertise in fraud (not security) — specifically consumer product fraud, marketplace fraud, or contributor/gig-economy fraud. FinTech/payments fraud alone is not sufficient; we need someone who understands platform-level abuse and adversarial user behavior
• Track record of building T&S systems at consumer-facing marketplace companies (e.g., Uber, DoorDash, Airbnb, eBay, Instacart) or similar high-growth platforms with global contributor/user bases
• Proven ability to balance fraud mitigation with growth protection — you’ve made hard tradeoff decisions between blocking bad actors and preserving good UX
• Exceptional stakeholder management skills — you’ve navigated complex orgs with Ops, Engineering, and leadership stakeholders who have competing priorities and strong opinions. You handle escalations, build trust, and drive alignment independently
• Strong analytical capabilities — you can investigate contributor behavior data, define fraud metrics, and build detection logic. High proficiency in SQL
• Experience setting ambitious product vision and executing against it — you’ve moved a function from reactive to proactive
• Bachelor’s or advanced degree in a quantitative, engineering, or related discipline

Nice to Have:

• Experience building T&S systems with global/international coverage across diverse contributor populations
• Understanding of AI-enabled fraud vectors and how adversarial behavior evolves as AI capabilities improve
• Experience with contributor/gig-economy platforms specifically (not just consumer marketplaces)
• Experience working at early-to-growth-stage companies where T&S was being built or rebuilt from scratch

Scale's LLM post-training platform team builds our internal distributed framework for large language model training. The platform powers MLEs, researchers, data scientists, and operators for fast and automatic training and evaluation of LLMs. It also serves as the underlying training framework for the data quality evaluation pipeline.

Scale is uniquely positioned at the heart of the field of AI as an indispensable provider of training and evaluation data and end-to-end solutions for the ML lifecycle. You will work closely with Scale’s ML teams and researchers to build the foundation platform which supports all our ML research and development works. You will be building and optimizing the platform to enable our next generation LLM training, inference and data curation.

If you are excited about shaping the future AI via fundamental innovations, we would love to hear from you!

You will:

• Build, profile and optimize our training and inference framework.
• Collaborate with ML and research teams to accelerate their research and development, and enable them to develop the next generation of models and data curation.
• Research and integrate state-of-the-art technologies to optimize our ML system.

Ideally you’d have:

• Passionate about system optimization
• Experience with multi-node LLM training and inference
• Experience with developing large-scale distributed ML systems
• Experience with post-training methods like RLHF/RLVR and related algorithms like PPO/GRPO etc.
• Strong software engineering skills, proficient in frameworks and tools such as CUDA, Pytorch, transformers, flash attention, etc. 
• Strong written and verbal communication skills to operate in a cross functional team environment.

Nice to haves:

• Demonstrated expertise in post-training methods and/or next generation use cases for large language models including instruction tuning, RLHF, tool use, reasoning, agents, and multimodal, etc.

As the leading data and evaluation partner for frontier AI companies, Scale is dedicated to advancing the evaluation and benchmarking of large language models (LLMs). We are building industry-leading LLM evals, setting new standards for model performance assessment. Our mission is to develop rigorous, scalable, and fair evaluation methodologies to drive the next generation of AI capabilities.

Our Research teams work with the industry’s leading AI labs to provide high quality data and accelerate progress in GenAI research. As the Tech Lead Manager of the LLM Evals Research team, you will lead a talented team of research scientists and research engineers focused on developing and implementing novel evaluation methodologies, metrics, and benchmarks to assess the capabilities and limitations of our cutting-edge LLMs. This role is critical for designing and executing a roadmap that defines best practices in data driven AI development and will accelerate the next generation of generative AI models in partnership with top foundational model labs. 

You will:

• Lead a team of highly effective research scientists and research engineers on LLM evals.
• Conduct research on the effectiveness and limitations of existing LLM evaluation techniques.
• Design and develop novel evaluation benchmarks for large language models, covering areas such as instruction following, factuality, robustness, and fairness. 
• Communicate, collaborate, and build relationships with clients and peer teams to facilitate cross-functional projects.
• Collaborate with internal teams and external partners to refine metrics and create standardized evaluation protocols.
• Implement scalable and reproducible evaluation pipelines using modern ML frameworks.
• Publish research findings in top-tier AI conferences and contribute to open-source benchmarking initiatives.
• Remain up-to-date on ongoing research in the team, help work through technical challenges, and be involved in design decisions
• Remain deeply involved in the research community, both understanding trends, and setting them
• Thrive in a high-energy, fast-paced startup environment and are ready to dedicate the time and effort needed to drive impactful results.

Ideally you'd have:

• 5+ years of hands-on experience in large language model, NLP, and Transformer modeling, in the setting of both research and engineering development
• Experience and track of recording in landing major research impacts in a fast-paced environment
• Experience supporting and leading a team of research scientists and research engineers
• Excellent written and verbal communication skills
• Published research in areas of machine learning at major conferences (NeurIPS, ICML, ICLR, ACL, EMNLP, CVPR, etc.) and/or journals
• Previous experience in a customer facing role.

Software is eating the world, but AI is eating software. We live in unprecedented times – AI has the potential to exponentially augment human intelligence. Every person will have a personal tutor, coach, assistant, personal shopper, travel guide, and therapist throughout life. As the world adjusts to this new reality, leading platform companies are scrambling to build LLMs at billion scale, while large enterprises figure out how to add it to their products. To make them safe, aligned and actually useful, these models need human evaluation and reinforcement learning through human feedback (RLHF) during pre-training, fine-tuning, and production evaluations. This is the main innovation that’s enabled ChatGPT to get such a large headstart among competition.

At Scale, our products include the Generative AI Data Engine, SGP, Donovan, and others that power the most advanced LLMs and generative models in the world through world-class RLHF, human data generation, model evaluation, safety, and alignment. The data we are producing is some of the most important work for how humanity will interact with AI.

At the foundation of these products is the Platform Engineering team. In this role, you will lead the design and development of core data storage, streaming, caching, and indexing platforms and underlying systems.  You’ll also get widespread exposure to the forefront of the AI race as Scale sees it in enterprises, startups, governments, and large tech companies.

You will:

• Drive the architecture, design, implementation, and reliability of our foundational data platforms and systems, working closely with stakeholders and internal customers to understand and refine requirements.
• Collaborate with cross-functional teams to define, design, and deliver new features.
• Proactively identify opportunities for, and driving improvements to, current programming practices, including process enhancements and tool upgrades.
• Present technical information to teams and stakeholders, providing guidance and insight on development processes and technologies.
• Provide technical leadership, including: upholding and upleveling engineering standards across the organization, mentoring junior engineers. 

Ideally you’d have:

• 8+ years of full-time engineering experience, post-graduation with specialties in back-end systems, specifically related to building large-scale data storage, streaming, and warehousing systems.
• Extensive experience in various database technologies (MongoDB, Postgres), streaming/processing solutions (Kinesis, Flink, Spark), indexing/caching (ElasticSearch, Redis), and various data query engines (Trino, Presto, Snowflake, etc.).
• Show a track record of mentoring and leading teams in successful projects.
• Possess excellent communication and collaboration skills, and the ability to translate complex technical concepts to non-technical stakeholders.
• Experience working fluently with standard containerization & deployment technologies like Kubernetes and various public cloud offerings.
• Extensive experience in software development and a deep understanding of distributed systems, cloud platforms and data systems.
• Experience driving cross functional collaboration and communication at an organizational or broader level. 

Nice to haves:

• Strong knowledge of software engineering best practices and CI/CD tooling (CircleCI).
• Experience with performance tuning and cost optimizations of cloud based data platforms. 
• Experience defining a data lifecycle strategy and designing/implementing tooling for data privacy (i.e. GDPR) needs.  
• Experience scaling products at hyper-growth startups.
• Excitement to work with AI technologies.

As the leading data and evaluation partner for frontier AI companies, Scale is dedicated to advancing the evaluation and benchmarking of large language models (LLMs). We are building industry-leading LLM evals, setting new standards for model performance assessment. Our mission is to develop rigorous, scalable, and fair evaluation methodologies to drive the next generation of AI capabilities.

Our Research teams work with the industry’s leading AI labs to provide high quality data and accelerate progress in GenAI research. As a Staff Machine Learning Research Scientist on the LLM Evals team, you will lead the development of novel evaluation methodologies, metrics, and benchmarks to measure the capabilities and limitations of frontier LLMs. You will help define what "good" looks like in generative AI, driving research that informs both our internal roadmap and the broader research community. This role is critical for designing and executing a roadmap that defines best practices in data driven AI development and will accelerate the next generation of generative AI models in partnership with top foundational model labs.

You will:

• Drive research on the effectiveness and limitations of existing LLM evaluation techniques.
• Design and develop novel evaluation benchmarks for large language models, covering areas such as instruction following, factuality, robustness, and fairness. 
• Communicate, collaborate, and build relationships with clients and peer teams to facilitate cross-functional projects.
• Collaborate with internal teams and external partners to refine metrics and create standardized evaluation protocols.
• Implement scalable and reproducible evaluation pipelines using modern ML frameworks.
• Publish research findings in top-tier AI conferences and contribute to open-source benchmarking initiatives.
• Mentor and guide research scientists and engineers, providing technical leadership across cross-functional projects.
• Stay deeply engaged with the ML research community, tracking emerging work and contributing to the advancement of LLM evaluation science.
• Thrive in a high-energy, fast-paced startup environment and are ready to dedicate the time and effort needed to drive impactful results.

Ideally you'd have:

• 5+ years of hands-on experience in large language model, NLP, and Transformer modeling, in the setting of both research and engineering development
• Experience and track of recording in landing major research impacts in a fast-paced environment
• Experience tech leading a team of research scientists and research engineers
• Excellent written and verbal communication skills
• Published research in areas of machine learning at major conferences (NeurIPS, ICML, ICLR, ACL, EMNLP, CVPR, etc.) and/or journals
• Previous experience in a customer facing role.

The Head of Legal Operations and Chief of Staff acts as the primary strategic partner to the General Counsel, ensuring the department’s operational goals are in lockstep with the company’s broader vision. This role is responsible for turning the Legal & Governance, Risk, and Compliance (GRC) team into a high-performing business unit–- providing the processes, technology, and data insights necessary to enable a 30+-person global team. You will lead a 2-person Legal Operations team, focusing on high-level strategy and enabling your team to lead their respective workstreams with high degrees of autonomy and accountability.

You will:

• Strategic Partnership (Chief of Staff): Partner with the GC and Legal Leadership (Commercial, Corporate, Litigation, Product, GRC, and Public Sector) to define and execute long-term strategy. Own operational planning cycles, including the OKR process, roadmap development, and All-Hands meetings, to ensure cross-functional alignment and maximize the team’s impact.
• Team Leadership & Mentorship: Manage and mentor the Contracts Manager and Legal Program Manager, empowering them to lead their functional areas with high autonomy. Provide mentorship on a dotted-line basis to subject matter experts (e.g., Corporate Paralegal, Privacy Program Manager), ensuring process consistency and high-standard workstreams across the broader Legal & GRC organization.
• Success Management: Design and own the reporting framework for tracking departmental success. Oversee the development of automated dashboards that provide real-time progress against goals, utilizing AI to synthesize data into actionable insights for the GC and Legal Leadership Team.
• Legal Finance & Vendor Strategy: Manage the global Legal budget, forecasting, and accruals. While partnering with the Procurement team for general needs, you will directly lead the strategy for Legal-specific vendors, including outside counsel and legal tech providers. Drive outside counsel management strategy, emphasizing data-driven performance reviews and the negotiation of arrangements that optimize litigation and specialty matter spend.
• Process & Technology: Maintain and optimize a world-class Legal & GRC tech stack (e.g., CLM, e-billing, and litigation tools). Drive business velocity by designing streamlined intake and triage systems for Product and Engineering teams and implementing practical, automated workflow solutions.
• Risk & Litigation Operations: Direct the litigation technology strategy, including the legal hold lifecycle and e-discovery workflows, to ensure defensible compliance in partnership with IT and Security. Develop and maintain strategic risk registers that provide the GC, Legal Leadership, and executive leadership with a clear, data-driven view of the company’s risk landscape.

Ideally you'd have:

• Experience: 10+ years of professional experience, with a solid background in Legal Operations, Strategy, or Management Consulting in a high-growth environment.
• Education: Bachelor’s degree required. An Engineering degree, MBA, or JD is a significant plus.
• Technical Proficiency: Practical experience with legal technology (e.g., Ironclad, Brightflag) and a curiosity for how AI/automation can solve routine legal hurdles. Familiarity with litigation-specific tools (e.g., Logikcull, Relativity, or specialized legal hold software) is highly preferred.
• Analytical & Risk Modeling: Ability to design and maintain strategic risk registers and financial models. You can translate raw data from various workstreams into a cohesive risk landscape (e.g., impact vs. likelihood heatmaps) that informs executive decision-making. Partner with the GC and Legal Leadership to model potential exposure, manage entity-related risks, and inform corporate reserves.
• Mindset: A pragmatic, "get it done" attitude. You can navigate ambiguity, represent the GC in executive forums, and prioritize the tasks that provide the most value to the department.
• Communication: Exceptional ability to translate operational data into clear, concise updates for the GC and executive leadership.

Scale plays a vital role in the development of AI applications. Our customer base is growing exponentially, and you will be on the front lines, ensuring that the world's most innovative companies become passionate, lifelong Scale customers.

Solutions Engineers partner closely with AEs, Product, and MLEs to lead prospective customers through pre-sales, delivering customized demos and pilots to secure the “technical win”. Solutions Engineers scope customer technical requirements and develop an actionable SOW. They will work closely with the delivery team to help with initial implementation. Solutions Engineers are relentlessly curious about customer needs and pain points. They employ their expert Scale product knowledge and GenAI knowledge to design solutions that best address these needs. Solutions Engineers are strong relationship builders, great project managers, and provide technical expertise.

You will:

• Partner with Scale AEs on the customer journey, delivering tailored demos and prototypes according to the customer's requirements.
• Develop technical domain expertise in Generative AI / large language model applications for Enterprise use cases, including customers in financial services, insurance, SaaS, and similar enterprises.
• Be accountable for securing the “technical win” by unblocking technical challenges
• Interact with customers daily to understand their needs and design solutions to better serve them.
• Design and develop “Scopes of Work” by breaking down customer challenges into a project plan
• Work closely with forward-deployed Software and Machine learning Engineers to develop agents in the initial post-sales stage
• Work with AEs and PMs to identify customer-specific feature requests.
• Drive strategic initiatives to improve the efficiency and effectiveness of the Solution Engineering team.

Ideally, you'd have:

• Strong engineering background with prior experience working with clients in a pre or post-sales capacity to realize business goals.
• Prior experience developing with Python, Java and/or other web development languages.
• Experience working in enterprise SaaS, cloud tech, finance, fintech or similar industries in a technical capacity with end-customer engagement.
• A track record as a self-starter, motivated to independently unblock technical issues in the field with the customer, away from the mothership.
• Presentation skills with a high degree of technical credibility when speaking with executives and front-line engineers.
• High level of comfort communicating effectively across internal and external organizations.
• Intellectual curiosity, empathy, and ability to operate with high velocity.

Nice to haves:

• GenAI Experience
• Forward deployed engineering experience
• Machine Learning Experience

Scale AI is seeking a highly technical and strategic Staff / Senior Staff Machine Learning Engineer to act as the Tech Lead (TL) for our next generation of deep research agents for the Enterprise. This high-impact role will drive the technical direction and oversight for Deep Research Agent Development, translating cutting-edge research in Generative AI, Large Language Models (LLMs), and Agentic Frameworks into robust, scalable, and high-impact production systems that enhance enterprise operations, analytics, and core efficiency.

The ideal candidate thrives in a fast-paced environment, has a passion for both deep technical work and mentoring, and is capable of setting a long-term technical strategy for a critical domain while maintaining a strong, hands-on delivery focus.

Responsibilities

Technical Leadership & Vision

• Set the Technical Roadmap: Define and own the technical strategy, architecture, and roadmap for Deep Research Agents for the Enterprise, ensuring alignment with Scale AI’s overall AI strategy and business goals.
• Drive Breakthrough Research to Production: Lead the end-to-end development, from initial research to production deployment, to landing on customer impact, with a focus on integrating diverse data modalities.
• Core Agent Capabilities Development:
• Advanced Knowledge Retrieval: Architect and implement state-of-the-art retrieval systems to ensure the agents provide accurate and comprehensive answers from public and proprietary data sources from enterprises.
• Data analysis: Design and champion the development of data analysis agents that accurately translate complex natural language queries into executable SQL/code against diverse enterprise data schemas.
• Multimodal Intelligence: Lead the integration of Multimodal AI capabilities to process and extract structured information from visual documents, tables, and forms, enriching the agent's knowledge base.
• Architecture & Design: Design and champion highly scalable, reliable, and low-latency infrastructure and frameworks for building, orchestrating, and evaluating multi-agent systems at enterprise scale.
• Technical Excellence: Serve as the technical authority for the team, leading design reviews, defining ML engineering best practices, and ensuring code quality, security, and operational excellence for all agent systems.

Team Leadership & Mentorship

• Lead and Mentor: Technically lead and mentor a team of Machine Learning Engineers and Research Scientists, fostering a culture of innovation, rigorous engineering, rapid iteration, and technical depth.
• Recruiting & Growth: Partner with management to hire, onboard, and grow top-tier talent, helping to shape the long-term structure and capabilities of the team.
• Cross-Functional Influence: Collaborate effectively with Product Managers, Data Scientists, and other engineering/science teams to translate ambiguous, high-level business problems into concrete, executable technical specifications and impactful agent solutions.

Basic Qualifications

• Bachelor's degree in Computer Science, Electrical Engineering, a related field, or equivalent practical experience.
• 8+ years of experience in software development, with at least 6 years focused on Machine Learning, Deep Learning, or Applied Research in a production environment.
• 2+ years of experience in a formal or informal Technical Leadership role (Team Lead, Tech Lead) with a focus on setting technical direction for a domain.
• Deep expertise in Generative AI and Large Language Models (LLMs).
• Demonstrated experience designing, building, and deploying AI Agents or complex Agentic systems in production at scale.
• Experience with large-scale distributed systems and real-time data processing.

Preferred Qualifications

• Advanced degree (Master's or Ph.D.) in Computer Science, Machine Learning, or a related quantitative field.
• Demonstrated experience designing and deploying production-grade Text-to-SQL systems, including handling complex schema linking and query optimization.
• Practical experience with Multimodal AI, specifically integrating OCR and vision-language models for document intelligence and structured data extraction from images/forms.
• Proven experience in one or more relevant deep research areas: Reinforcement Learning (RL), Reasoning and Planning, Agentic Systems.
• Experience with vector databases and advanced retrieval techniques.
• A track record of publishing research papers in top-tier ML/AI conferences (e.g., NeurIPS, ICML, ICLR, KDD).
• Excellent written and verbal communication skills, with the ability to articulate complex technical vision to executive stakeholders and technical peers.
• Experience driving cross-team technical initiatives that have delivered significant business impact.

About the Team

This role will lead either our Gateway or Agent team, depending on your experience and interests.

Both teams sit on the critical path of every ngrok connection and are central to our reliability, performance, and customer trust.

• Gateway Team: Owns the core infrastructure that handles and shapes all traffic flowing through ngrok—routing, security enforcement, rate limiting, and observability. Every request passes through this layer, and its correctness and performance are foundational to everything we do.
• Agent Team: Builds the software that runs on the customer side of every connection. The Agent is what developers install and trust to securely expose their systems to the internet, and it must perform reliably across unpredictable, real-world environments.

What You’ll Actually Do

Lead a team that ships and learns quickly

You’ll manage and coach a team of 5–7 engineers. The goal isn’t just shipping—it’s building a team that can consistently make good decisions, move fast, and improve over time.

Treat management like a systems problem (with humans in the loop)

You’ll design how your team works: planning, execution, retros, feedback loops, and decision-making. You’ll tune the system, not just react to it.

Stay close enough to the code to matter

You won’t be coding every day, but you’ll get into the details when needed—reviewing designs, debugging tricky issues, and helping the team make better technical tradeoffs.

Drive product and technical direction together

This isn’t “just execution.” You’ll help shape what the team builds—balancing product work, technical investments, and experiments that actually teach you something.

Build a team people want to be on

You’ll coach junior and senior engineers, create psychological safety, and raise the bar on both performance and collaboration.

Connect the team to the bigger picture

You’ll make sure your team understands how their work ties to ngrok’s product, customers, and business. Context isn’t optional here. You’ll work closely with senior leadership and functional orgs to shape and meaningfully impact company culture and roadmap.

You Might Be a Great Fit If…

• You’ve spent 5+ years as a software engineer and comfortable in Go, Rust, Java, or C/C++
• You have 4+ years of engineering leadership experience
• You think in systems—whether that’s distributed systems or team dynamics
• You’re comfortable zooming in (code, debugging) and zooming out (strategy, org design)
• You’ve built things from scratch—teams, processes, or products
• You communicate clearly, directly, and without unnecessary fluff

Bonus points if you’ve:

• Contributed to open source, blogs, or conferences
• Worked in developer tools or product-led growth environments
• Built teams in ambiguous, early-stage contexts

Tech Stack

ngrok runs entirely on AWS. Engineers develop by using remote development tools and/or ssh to connect to remote EC2 environments that run a full Kubernetes cluster of the ngrok stack, closely mirroring production. The codebase is primarily Go and TypeScript. We use Postgres for persistence, Kafka for streaming, Protobuf for service boundaries, and Kubernetes, Terraform, Helm, and Buildkite to operate and ship reliably. React is used for user interfaces, and GitHub supports our development workflows and remembers everything.

Location

This is a remote position for candidates outside of the Bay Area and a hybrid role for candidates within commuting distance to San Francisco. Our Bay Area employees commute to the office on Tuesdays and Wednesdays.

Sponsorship

All candidates must be US-based, and legally authorized to work in the United States.

At this time, ngrok is unable to provide visa sponsorship for this position. Applicants must be authorized to work in the United States on a permanent, ongoing basis without the need for current or future sponsorship.

Compensation

Engineering Manager: $225,000 – $275,000

Job level and actual compensation will be evaluated based on factors including, but not limited to, qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), internal equity with other team members, market data, and specific work location. We provide an attractive mix of salary and equity.

#LI-Remote

The role 

The Technical Director of Media and Entertainment, AI Infrastructure is a senior engineering leader who will initially operate as an individual contributor at the intersection of deep AI infrastructure engineering and the business of media and entertainment, with a clear path to building and leading a team as the business scales.

You will work alongside CTOs and engineering leaders at studio groups, VFX houses, gaming studios, agency holding companies, and generative AI model companies. Your role is not to pitch them; it is to build with them. You will translate their most complex infrastructure problems into engineered solutions, own the technical relationship with our most strategic ISV and cloud-native partners, and use what you learn in the field to directly influence the M&E product roadmap alongside Nebius's global Head of Product and Head of Engineering.

This is a ground-floor opportunity to define what AI-native infrastructure looks like for an industry in the middle of a fundamental transformation.

You are welcome to work remotely from the United States (SF Bay Area or NYC preferred) Travel expectations 10%-20% for executive meetings and key industry events. 

Your responsibilities will include: 

AI Infrastructure Architecture

• Own the Technical Blueprint: Personally architect the infrastructure solutions for our most strategic M&E partnerships , studio-scale content production pipelines, agency data consolidation plays, generative AI model deployments. These architectures must be engineered to survive real-world scale, not just pass a POC.
• The Physics to P&L Narrative: Fluently demonstrate to executive stakeholders how infrastructure decisions , data lake locality, storage tiering, inference optimization, directly impact their business model and operability.

Forensic Requirement Gathering

• Deconstruct the Bottleneck: Go beyond the stated problem to find the technical truth. Translate vague business goals (e.g., “We need lower rendering costs”) into precise engineering requirements (e.g., “We need to optimize the inference batch size on L40s to reduce cost-per-token by 30%”).
• Map the Transition: Identify exactly where a customer sits on the curve from legacy service bureau to AI-native tech platform and prescribe the specific infrastructure intervention needed to move them forward.

ISV & Partner Technical Strategy

• Build and Validate the Integration Layer: Identify, engage, and technically validate relationships with the most critical ISVs in the media and entertainment landscape, from rendering and VFX toolchains to generative AI platforms.
• Define the Standard: It is not enough to support these tools. You will define the reference architectures for how they run best on Nebius infrastructure, and work directly with ISV engineering teams to build and publish those standards.
• Decide What’s Worth Doing: In partnership with the GM, evaluate ISV and partner opportunities on their technical merit and strategic leverage , and be equally rigorous about what not to pursue.

Internal Technical Influence

• Shape the M&E Roadmap: Use forensic evidence from the field to prioritize and justify the M&E vertical roadmap. You will work directly with Nebius’s global Head of Product and Head of Engineering to translate partner and customer needs into product direction.
• Lead the M&E Product Summit: Chair a quarterly summit with Core Engineering leadership, using field evidence to drive roadmap decisions and maintain vertical momentum.

We expect you to have: 

• 12+ years of experience in cloud infrastructure, platform engineering, distributed systems, or a closely related technical domain.
• Executive Presence: Capable of commanding a room of engineers and presenting a layered technical roadmap to a C-Suite. You have operated at the top-to-top level , your counterparts are CTOs and VPs of Engineering.
• Builder Mentality: This role begins as a hands-on individual contributor position. You will architect and ship solutions alongside partners and build the assets (reference architectures, integration playbooks, technical frameworks) that make Nebius's M&E infrastructure strategy defensible and scalable. As the business case develops, this role is explicitly designed to grow into a team-building and leadership function, with the expectation that you will recruit, shape, and run that team. You may have come from a startup, run your own company, or operated within a large org in a way that felt like building from zero, and you know how to transition from maker to multiplier.
• Product-Minded: Experience defining a platform strategy, not just executing tickets. You are comfortable telling a customer “No” when a request creates technical debt, and proposing a better alternative.
• Ambiguity Tolerance: You thrive in environments where requirements are evolving. You do not wait for a roadmap; you build it.
• Forensic Mindset: You are not satisfied with surface-level answers. You dig into the kernel, the logs, and the P&L to find the truth.

AI Infrastructure Expertise

• Mastery of the Stack: Expert-level, production-grade knowledge of GPU architectures (H100, L40s), Kubernetes orchestration including Soperator, high-performance and parallel file systems (e.g., Lustre, WEKA), data lake architecture, and networking constraints (InfiniBand/Ethernet).
• Inference Optimization: You understand the nuances of model serving , batch sizes, quantization, KV caching, latency tradeoffs , and can architect solutions for both massive throughput and real-time (sub-50ms) demands.

Domain Context: Media & Entertainment

Industry Fluency: You have operated within the M&E ecosystem and can speak to the infrastructure implications across the following sub-sectors:

• Gaming
• Multimodal Generative Models
• AdTech
• VFX / Content Production

Non-negotiable: Candidates without deep, production-grade working knowledge of GPU infrastructure and inference-based solutioning will not be considered. This is a hard requirement, not a preference.

AI Infrastructure Expertise 

• Mastery of the Stack: You must be an expert in the physics of AI infrastructure. This includes deep, production-grade knowledge of GPU architectures (H100 vs. L40s), Kubernetes orchestration (K8s), high-performance storage parallel file systems (e.g., Lustre, WEKA), and networking constraints (InfiniBand/Ethernet). 
• Inference Optimization: You understand the nuances of model serving—batch sizes, quantization, KV caching, and latency tradeoffs—and can architect solutions for both massive throughput and real-time (sub-50ms) demands. 

It will be an added bonus if you have:

• Hands-on experience with VFX pipelines, studio-scale content production workflows, or the cloud tooling that powers them , render farm management, distributed simulation, asset pipeline tooling. You understand how content gets made, moved, and transformed at scale, and what infrastructure makes that possible.
• Strategic Empathy: The ability to distinguish between customers who need raw bare-metal access and those who need managed endpoints, and the wisdom to prescribe the right path.

Key Employee Benefits:

• Health Insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) Plan: Up to 4% company match with immediate vesting.
• Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote Work Reimbursement: Up to $85/month for mobile and internet.
• Disability & Life Insurance: Company-paid short-term, long-term, and life insurance coverage.

Compensation

We offer competitive salaries, ranging from $295k - $365k OTE (On Target Earnings) + Equity based on your experience.

We are looking for a Functional Safety Software Engineer to join us and drive the development and management of our autonomous vehicle safety cases as we bring the Kodiak Autonomy System to market. We first published our Safety Report in 2019 and have based our development on systems engineering, the ISO26262 process and SOTIF principles. 

In this role, you will:

• Participate in developing technical safety requirements to be used in the Kodiak Autonomy System in various approved Operational Design Domains. 
• Lead specification of software safety requirements.
• Participate in development of software safety architectural design.
• Participate in software safety unit design and implementation.
• Develop test plans, test procedures, verification reports at the software unit and software integration levels. Support system level testing from a software safety perspective.
• Perform software safety analyses (e.g. dependent failure analysis) to comply with ISO 26262.
• Support Hardware-Software Interface development and derive safety measures.
• Collaborate with Kodiak internal and external stakeholders to review and assess work products for compliance with ISO 26262.
• 10% travel to test sites possible

What you’ll bring:

• Bachelor’s degree or higher in software, electrical, mechanical or other related engineering and/or a Bachelor’s degree with professional experience in a high tech environment
  
• Experience with Part 4, 6, 8 and 9 of ISO 26262. Special emphasis on implementation of Part 6 for autonomous vehicles  
  
• Experience with developing work products for safety critical systems. 
  
• Experience with system and software level verification and validation of autonomous vehicles
  
• Experience with functional safety standards such as ISO26262, SOTIF, and UL4600.
  
• Good communication skills with a collaborative approach
  
• Ability to structure project tasks and drive evidence development among teams
  
• Knowledge of software configuration management and software quality assurance
  

What we offer:

• Competitive compensation package including equity and biannual bonuses
• Excellent Medical, Dental, and Vision plans through Kaiser Permanente, Anthem, and Guardian (including a medical plan with infertility benefits)
• Flexible PTO and generous parental leave policies
• Our office is centrally located in Mountain View, CA
• Office perks: dog-friendly, free catered lunch, a fully stocked kitchen, and free EV charging
• Long Term Disability, Short Term Disability, Life Insurance
• Wellbeing Benefits - Headspace, One Medical, Gympass, Spring Health
• Fidelity 401(k)
• Commuter, FSA, Dependent Care FSA, HSA
• Various incentive programs (referral bonuses, patent bonuses, etc.)

WHO WE ARE

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that unifies identity, intelligence, and omnichannel activation into a single platform – powered by trillions of consumer signals and one of the industry’s largest proprietary databases. Our enterprise clients use the Zeta Marketing Platform (ZMP) to personalize experiences at the individual level across every channel. 

THE ROLE

Our Vertical Applications team builds web applications that bring the power of ZMP to specific industries – Healthcare, Political, Retail, and more. Every vertical comes with its own fascinating challenges: unique compliance requirements, distinct data models, and workflows that genuinely matter to the people using them. It’s the kind of work where you get to learn new domains, solve real problems, and see your applications make a tangible impact. 

You’ll own applications end-to-end: partner with product owners to define the problem, architect the backend, integrate with Zeta’s core platform, build the frontend, ship to production, and ensure operational excellence. We value clean, simple architectures, test-first development, and continuous delivery. AI-assisted development with tools like Cursor, Claude Code, Gemini and Codex is embedded in our everyday workflow, and we’re excited about what agentic engineering unlocks for both development velocity and software quality. 

What You’ll Do 

• Own vertical web applications from idea to production – working closely with product owners, designing the architecture, building it, shipping it, and running it. 

• Architect backend services (Python, Java, Ruby, Node.js) with a focus on simplicity and reusability across verticals, so good patterns compound over time. 

• Build polished frontend experiences in React/TypeScript/Ant Design System that connect seamlessly with backend APIs (REST, Thrift). 

• Ship continuously and confidently through CI/CD, with observability, resilience and reliability built in from the start. 

• Use AI-assisted development tools as a natural part of your workflow to move faster while keeping quality high. 

• Weave AI/LLM capabilities into vertical applications, opening up new possibilities for each domain. 

• Collaborate across teams – mentor fellow engineers, lead technical initiatives, and bring clarity to complex decisions for both technical and non-technical audiences. 

What We’re Looking For 

10+ years of software engineering with a history of owning and operating the systems you build. You’re deeply proficient in at least two of Python, Java, Ruby, or Node.js, with solid React/TypeScript skills on the frontend. Continuous delivery, test-driven development, agile and shift-left are things you genuinely practice – not just checkboxes on a process document. 

You’re comfortable building and operating scalable, distributed, high performant systems and navigating multi-tenant, compliant environments. You’re already using AI-assisted coding tools (Cursor, Claude Code, Gemini, Codex, or similar) and you’re curious about pushing those workflows further.  

You’re a strong communicator who enjoys working directly with product owners, proposing architectures, building consensus across teams, and then making it happen. You’re energized by learning new domains and collaborating with people who care about their craft. 

Nice to Have 

• MarTech or AdTech experience (DSPs, bid stream processing, data-intensive platforms). 

• Domain knowledge in Healthcare, Political, or Retail verticals. 

Tech Stack 

Why You’ll Love It Here 

• Interesting problems across diverse verticals – Healthcare, Political, Retail – on a platform processing trillions of consumer signals. You’ll never be bored. 

• AI-native engineering culture – agentic development isn’t a side experiment, it’s how we build. You’ll be at the forefront of how software teams work in the future. 

• Real ownership and autonomy. We trust our engineers to make great decisions and give them the space to do it. 

• Collaborative, low-ego team that genuinely enjoys working together and learning from each other. 
• Public company (NYSE: ZETA) with strong growth, competitive compensation, equity, and comprehensive benefits. 

BENEFITS & PERKS

• Unlimited PTO
• Excellent medical, dental, and vision coverage
• Employee Equity
• Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

SALARY RANGE

The salary range for this role is $200,000 - $220,000, depending on location and experience. 

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

#LI-YW1

WHO WE ARE

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that unifies identity, intelligence, and omnichannel activation into a single platform – powered by trillions of consumer signals and one of the industry’s largest proprietary databases. Our enterprise clients use the Zeta Marketing Platform (ZMP) to personalize experiences at the individual level across every channel. 

THE ROLE

Our Vertical Applications team builds web applications that bring the power of ZMP to specific industries – Healthcare, Political, Retail, and more. Every vertical comes with its own fascinating challenges: unique compliance requirements, distinct data models, and workflows that genuinely matter to the people using them. It’s the kind of work where you get to learn new domains, solve real problems, and see your applications make a tangible impact. 

You’ll own applications end-to-end: partner with product owners to define the problem, architect the backend, integrate with Zeta’s core platform, build the frontend, ship to production, and ensure operational excellence. We value clean, simple architectures, test-first development, and continuous delivery. AI-assisted development with tools like Cursor, Claude Code, Gemini and Codex is embedded in our everyday workflow, and we’re excited about what agentic engineering unlocks for both development velocity and software quality. 

What You’ll Do 

• Own vertical web applications from idea to production – working closely with product owners, designing the architecture, building it, shipping it, and running it. 

• Architect backend services (Python, Java, Ruby, Node.js) with a focus on simplicity and reusability across verticals, so good patterns compound over time. 

• Build polished frontend experiences in React/TypeScript/Ant Design System that connect seamlessly with backend APIs (REST, Thrift). 

• Ship continuously and confidently through CI/CD, with observability, resilience and reliability built in from the start. 

• Use AI-assisted development tools as a natural part of your workflow to move faster while keeping quality high. 

• Weave AI/LLM capabilities into vertical applications, opening up new possibilities for each domain. 

• Collaborate across teams – mentor fellow engineers, lead technical initiatives, and bring clarity to complex decisions for both technical and non-technical audiences. 

What We’re Looking For 

10+ years of software engineering with a history of owning and operating the systems you build. You’re deeply proficient in at least two of Python, Java, Ruby, or Node.js, with solid React/TypeScript skills on the frontend. Continuous delivery, test-driven development, agile and shift-left are things you genuinely practice – not just checkboxes on a process document. 

You’re comfortable building and operating scalable, distributed, high performant systems and navigating multi-tenant, compliant environments. You’re already using AI-assisted coding tools (Cursor, Claude Code, Gemini, Codex, or similar) and you’re curious about pushing those workflows further.  

You’re a strong communicator who enjoys working directly with product owners, proposing architectures, building consensus across teams, and then making it happen. You’re energized by learning new domains and collaborating with people who care about their craft. 

Nice to Have 

• MarTech or AdTech experience (DSPs, bid stream processing, data-intensive platforms). 

• Domain knowledge in Healthcare, Political, or Retail verticals. 

Tech Stack 

Why You’ll Love It Here 

• Interesting problems across diverse verticals – Healthcare, Political, Retail – on a platform processing trillions of consumer signals. You’ll never be bored. 

• AI-native engineering culture – agentic development isn’t a side experiment, it’s how we build. You’ll be at the forefront of how software teams work in the future. 

• Real ownership and autonomy. We trust our engineers to make great decisions and give them the space to do it. 

• Collaborative, low-ego team that genuinely enjoys working together and learning from each other. 
• Public company (NYSE: ZETA) with strong growth, competitive compensation, equity, and comprehensive benefits. 

BENEFITS & PERKS

• Unlimited PTO
• Excellent medical, dental, and vision coverage
• Employee Equity
• Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

SALARY RANGE

The salary range for this role is $200,000 - $220,000, depending on location and experience. 

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

#LI-YW1

As a Staff Backend Engineer at Snorkel, you will set the long-term technical direction and strategy for our Expert Contributor (EC) Platform. You will be responsible for defining and driving complex, multi-quarter architectural initiatives that ensure our services are innovative, scalable, and resilient. Your work will bridge the gap between human expertise and machine learning by enabling domain experts to provide high-signal data for training and refining state-of-the-art models.

Main Responsibilities

• Design and develop mission-critical systems for the end-to-end Expert Contributor (EC) lifecycle, focusing on automated onboarding workflows, performance management, and contributor retention.
• Build robust features and integrations with key third-party services, including platforms for assessments and Employer of Record systems.
• Automate supply and allocation logic to efficiently manage and deploy a high volume of ECs to various data collection projects, ensuring optimal coverage and quality.
• Prototype, optimize, and maintain scalable services to power complex data user management pipelines.
• Set the strategy and architecture for build systems, testing frameworks, and CI/CD pipelines.
• Lead the transition from scheduled releases to a robust, automated continuous deployment framework, taking end-to-end ownership of the release pipeline.
• Build proactively with empathy for both customers and subject matter experts using our tools.
• Mentor and guide Senior and Mid-level engineers on technical design, best practices, and project execution across multiple teams.
• Partner with cross-functional teams to design and deliver improvements to dev-infra, release processes, and internal tooling.
• Engage with product managers, designers, and ML experts to create a phenomenal user experience for data acquisition and refinement.

Qualifications

• 8+ years of software engineering experience developing performant, intuitive, and scalable web application architectures and 2+ years working at a Staff level or equivalent
• Strong background in developer productivity, distributed systems, and cloud platforms (AWS preferred).
• Expertise designing REST for internal services and developers.
• Experience developing and shipping enterprise software products, specifically those focused on data collection, or machine learning applications.
• Track record of leading complex engineering initiatives, influencing stakeholders, and delivering measurable impact.
• Ability to work in a fast-paced environment with strong technical communication skills.

Nice to Have

• Experience in hyper-growth startup environments or scaling engineering orgs.
• Experience with AI development workflows, AI-assisted code generation, or SRE automation or strong excitement to learn.
• Prior experience as a Tech Lead Manager (TLM) or equivalent role with a focus on cross-functional technical leadership and mentorship.

Work Schedule

• Work a hybrid schedule with three days per week in our Redwood City HQ or the SF office.