Senior Software Engineer, Energy Storage

This position is on a team building the software platform that powers optimized control and market participation of battery energy storage systems (BESS) — software that runs both on site controllers and in the cloud. Our scope spans the full stack: compute infrastructure, telemetry, asset modeling, alerting, feature ingestion and storage for forecasting and optimization, simulation and operational control orchestration, and integration with energy markets. We're a lean team that holds ourselves to high standards in both the quality of what we build and the speed at which we build it. We value collaboration, trust, learning, and engineering excellence, and we genuinely enjoy building great things together.

Responsibilities will include:

• Contribute to BESS data engineering — building and maintaining telemetry pipelines and stores, and feature ingestion and storage systems for forecasting and optimization
• Design, build, and maintain simulation and training infrastructure — platforms for running and orchestrating simulations at scale
• Develop and operate real-time forecast and optimization workflows, orchestrating pipelines that drive BESS operations
• Support energy market integration, including data ingestion and bid management
• Collaborate across the full stack and across team boundaries to ensure the product system works well as a whole
• Write well-tested, well-monitored software and iteratively improve it over time
• Apply AI tools to accelerate development while maintaining high system design quality and code standards

Desired Qualifications: 

• Strong software design instincts — thinks in systems, reasons from first principles, and understands the real-world challenges of building available, reliable, scalable, and secure distributed systems
• Comfortable using AI tools to move faster without letting them erode system design or code quality
• Excellent collaborator — communicates clearly, listens well, and makes the people around them better
• Bias toward action — takes initiative, makes progress in ambiguous situations, and doesn't wait for perfect information
• Systems thinker and owner — willing to think and collaborate across team boundaries to make sure the product works well as a whole
• Rigorous about quality — writes well-tested, well-monitored software and iterates on it over time
• B.S. or advanced degree in Software Engineering, Computer Science, or another discipline, combined with 2-5 years of experience in software engineering.
• Experience with relevant technologies a plus: Kubernetes, Rust, Python, NATS, PostgreSQL/TimescaleDB, SQLite
• A passion for sustainability and making the world a better place! 

Field Quality Engineer, Energy Storage

Redwood Materials is currently searching for a Field Quality Engineer to join as an early member of a new engineering team working on our Battery Energy Storage System product line. You will be responsible for ensuring the quality, reliability, and safety of deployed Battery Energy Storage System (BESS) assets by identifying, investigating, and preventing field issues. This role works closely with Operations & Maintenance (O&M) teams that perform routine monitoring and maintenance, and with Service Engineering, which owns advanced technical escalation. 

The Field Quality Engineer serves as the frontline quality owner in the field, focusing on identifying systemic quality issues, conducting structured investigations, and driving corrective and preventive actions. This role plays a critical part in reducing repeat failures, improving fleet reliability, and feeding real world learnings back into engineering, suppliers, and operational processes. You’re a doer, excited about getting your hands dirty and working in a dynamic, fast-paced setting, and want to shape a new department at Redwood.

Responsibilities will include:

About the Role

Chime is hiring a Principal, Web Platform and Experience Manager to own the next chapter of Chime.com. You'll connect Marketing, Product, and Engineering to deliver a scalable, measurable, and personalized web ecosystem — combining CMS architecture, technical performance, and user-centered design to build a high-speed, high-trust growth engine for acquisition and brand.

As a senior leader, you'll drive the evolution of our site architecture, performance infrastructure, and content platform, with direct impact across SEO, experimentation, and brand storytelling.

The base salary offered for this role and level of experience will begin at $173,000 and up to $240,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Own the 12–24 month roadmap for our headless CMS, reusable components, and Core Web Vitals improvements
• Leverage our Contentful platform to accelerate page velocity, experimentation, and personalization across Chime.com
• Set and own OKRs for Chime.com as a growth channel, with recurring reporting to senior leadership
• Drive discovery for new platform capabilities, including opportunity sizing and requirements definition ahead of Engineering handoff
• Own site health reporting — Core Web Vitals, performance, and conversion metrics — in partnership with Analytics
• Partner with SEO/AEO and Content Strategy to ensure templates meet search best practices — schema, internal linking, and metadata
• Build a scalable operating model for cross-functional page launches and site updates
• Enable experimentation across the platform in support of CRO testing needs

To thrive in this role, you have

• 8+ years owning large-scale or headless CMS platforms — Contentful, Storyblok, Sanity, or equivalent
• Strong command of Core Web Vitals, caching strategies, and performance-tuning techniques
• Hands-on experience with technical SEO, structured data, and web accessibility standards
• Proven ability to write PRDs, define acceptance criteria, and drive sprint execution with engineering teams
• Experience making roadmap trade-off decisions under resource constraints with a clear bias toward high-impact work
• Fluent in GA4, Looker, and Google Search Console with a track record of partnering with data teams on reporting
• Skilled at translating technical complexity for non-technical stakeholders across Marketing, Product, and Leadership

#LI-AM1 #LI-Hybrid

About this role

As a Staff Machine Learning Platform Engineer, you will help design, improve, and operate a scalable ML platform to accelerate model training, deployment, and governance. You are the technical bridge between data science and production engineering.  You’ll be joining a small but deeply critical team that scales Faire’s ability to support tens of thousands of local businesses in a constantly narrowing retail landscape.

What You Will Do

• Design and operate ML infrastructure, including workspaces, clusters, jobs, and workflows
• Productionize ML workloads using Spark, Delta Lake, MLflow, and Databricks Workflows
• Teach data scientists how to utilize our ML platform to advance development from notebook to production for our most critical models
• Implement Unity Catalog for data governance, lineage, access control, and secure multi-tenant usage
• Build CI/CD pipelines for ML using Terraform and Git-based workflows (e.g., GitHub Actions)
• Optimize performance, reliability, and cost across training and inference workloads
• Configure Identity and Access Management (IAM) and Role Based Authentication Controls (RBAC) for sensitive data sets
• Establish observability for data quality, model performance, and platform health
• Build and maintain ML Platform technical documentation

What it takes

• 8+ years of experience building production ML or data platforms
• A degree (preferably graduate level) in Computer Science, Engineering, Statistics, or a related technical field
• Strong hands-on expertise with Databricks, Spark, Delta Lake, and MLflow.
• Proficiency in Python, SQL, and distributed systems concepts
• Experience with cloud platforms and infrastructure-as-code
• Solid understanding of MLOps best practices: CI/CD, monitoring, reproducibility, and security
• Experience supporting multiple ML teams in a shared platform environment
• Are an active owner of orphaned problems and are willing to assimilate whatever knowledge you’re missing to get the job done

Tech Stack

Faire uses a modern cloud based tech stack.  For this role, you’ll want to be proficient with the following:

Salary Range

Canada: the pay range for this role is $216,000 to $297,000 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

Faire uses Artificial Intelligence (AI) to screen and select applicants for this position.

This job posting is for an existing vacancy.

Accounting at Brex

The Accounting team at Brex ensures we produce accurate and timely financial results to stakeholders to guide the business forward.  We go beyond closing the books — we automate, iterate, and improve processes in close collaboration with partners across the business. The team also serves as power users and thought leaders for Brex's own products. We bring precision and curiosity to everything we build, combining deep ownership with a product mindset to help shape the future of finance.

What you’ll do

The Financial Reporting Manager will manage all aspects of our financial reporting processes. The primary responsibility involves the preparation and distribution of financials in line with internal management reporting format and GAAP standards. You are responsible for maintaining the integrity of our financial records as well as developing reporting processes that scale as Brex evolves and matures. You will work cross functionally within a detail-oriented environment where creative problem solving is highly valued. The Financial Reporting Manager is expected to manage multiple priorities concurrently without compromising quality, accuracy or completeness.

Where you'll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead the monthly, quarterly and annual preparation of consolidated and entity-only financial statements for internal and external use
• Manage various reporting for regulated entities, ensuring the highest level of compliance with the regulatory reporting requirements 
• Act as the subject matter expert, evaluate complex, non-routine transactions and provide technical accounting guidance and disclosure recommendations
• Stay current on FASB pronouncements and proactively assess impact to the Company in partnership with business stakeholders
• Iterate and develop GAAP accounting policies and support high-impact business initiatives such as post-merger integration and product launches
• Act as the primary accounting stakeholder for Business Systems initiatives, ensuring that ERP configurations and mapping logics are maintained appropriately
• Design and implement controls over financial reporting, including identifying control objectives, mapping risks, and determining appropriate control activities across the close and reporting cycle
• Create sustainable, repeatable and scalable processes, including the review and update of process documentation 
• Play a strategic role and serve as the primary liaison between accounting, finance, and the broader business organization for new initiatives and projects
• Ensure timely close through the preparation and review of journal entries, reconciliations and variance analytics, as well as coordination with FP&A 
• Identify and deliver process improvements via automation, AI initiatives and cross functional collaboration

Requirements

• CPA license
• 6+ years of public accounting or private industry experience
• Strong technical accounting and financial reporting knowledge in US GAAP
• Effective verbal, listening, and written communication skills
• Ability to work in a fast-paced environment and address difficult situations in a professional manner
• Innovative and able to provide “outside of the box” solutions 
• Passion for having an owner’s mentality towards responsibilities and for career growth
• Experience implementing and improving business processes and systems
• Strong interpersonal skills and ability to manage deadlines effectively
• Proficient in Microsoft Excel and Google Sheets

Bonus Points

• A combination of public accounting and private industry experience
• Relevant experience in credit card/payment processing 
• Knowledge and experience using AI tools such as ChatGPT, Claude and/or Google Gemini
• Knowledge and experience using NetSuite, Looker and/or other data visualization/ automation software
• Knowledge and experience using DFIN, Workiva or similar financial reporting platforms

Compensation

The expected salary range for this role is $131,000- $163,000. However, the starting base pay will depend on several factors, including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Accounting at Brex

The Accounting team at Brex ensures we produce accurate and timely financial results to stakeholders to guide the business forward.  We go beyond closing the books — we automate, iterate, and improve processes in close collaboration with partners across the business. The team also serves as power users and thought leaders for Brex's own products. We bring precision and curiosity to everything we build, combining deep ownership with a product mindset to help shape the future of finance.

What you’ll do

The Financial Reporting Manager will manage all aspects of our financial reporting processes. The primary responsibility involves the preparation and distribution of financials in line with internal management reporting format and GAAP standards. You are responsible for maintaining the integrity of our financial records as well as developing reporting processes that scale as Brex evolves and matures. You will work cross functionally within a detail-oriented environment where creative problem solving is highly valued. The Financial Reporting Manager is expected to manage multiple priorities concurrently without compromising quality, accuracy or completeness.

Where you'll work

This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead the monthly, quarterly and annual preparation of consolidated and entity-only financial statements for internal and external use
• Manage various reporting for regulated entities, ensuring the highest level of compliance with the regulatory reporting requirements 
• Act as the subject matter expert, evaluate complex, non-routine transactions and provide technical accounting guidance and disclosure recommendations
• Stay current on FASB pronouncements and proactively assess impact to the Company in partnership with business stakeholders
• Iterate and develop GAAP accounting policies and support high-impact business initiatives such as post-merger integration and product launches
• Act as the primary accounting stakeholder for Business Systems initiatives, ensuring that ERP configurations and mapping logics are maintained appropriately
• Design and implement controls over financial reporting, including identifying control objectives, mapping risks, and determining appropriate control activities across the close and reporting cycle
• Create sustainable, repeatable and scalable processes, including the review and update of process documentation 
• Play a strategic role and serve as the primary liaison between accounting, finance, and the broader business organization for new initiatives and projects
• Ensure timely close through the preparation and review of journal entries, reconciliations and variance analytics, as well as coordination with FP&A 
• Identify and deliver process improvements via automation, AI initiatives and cross functional collaboration

Requirements

• CPA license
• 6+ years of public accounting or private industry experience
• Strong technical accounting and financial reporting knowledge in US GAAP
• Effective verbal, listening, and written communication skills
• Ability to work in a fast-paced environment and address difficult situations in a professional manner
• Innovative and able to provide “outside of the box” solutions 
• Passion for having an owner’s mentality towards responsibilities and for career growth
• Experience implementing and improving business processes and systems
• Strong interpersonal skills and ability to manage deadlines effectively
• Proficient in Microsoft Excel and Google Sheets

Bonus Points

• A combination of public accounting and private industry experience
• Relevant experience in credit card/payment processing 
• Knowledge and experience using AI tools such as ChatGPT, Claude and/or Google Gemini
• Knowledge and experience using NetSuite, Looker and/or other data visualization/ automation software
• Knowledge and experience using DFIN, Workiva or similar financial reporting platforms

Compensation

The expected salary range for this role is $131,000- $163,000. However, the starting base pay will depend on several factors, including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Accounting at Brex

The Accounting team at Brex ensures we produce accurate and timely financial results to stakeholders to guide the business forward.  We go beyond closing the books — we automate, iterate, and improve processes in close collaboration with partners across the business. The team also serves as power users and thought leaders for Brex's own products. We bring precision and curiosity to everything we build, combining deep ownership with a product mindset to help shape the future of finance.

What you’ll do

The Financial Reporting Manager will manage all aspects of our financial reporting processes. The primary responsibility involves the preparation and distribution of financials in line with internal management reporting format and GAAP standards. You are responsible for maintaining the integrity of our financial records as well as developing reporting processes that scale as Brex evolves and matures. You will work cross functionally within a detail-oriented environment where creative problem solving is highly valued. The Financial Reporting Manager is expected to manage multiple priorities concurrently without compromising quality, accuracy or completeness.

Where you'll work

This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead the monthly, quarterly and annual preparation of consolidated and entity-only financial statements for internal and external use
• Manage various reporting for regulated entities, ensuring the highest level of compliance with the regulatory reporting requirements 
• Act as the subject matter expert, evaluate complex, non-routine transactions and provide technical accounting guidance and disclosure recommendations
• Stay current on FASB pronouncements and proactively assess impact to the Company in partnership with business stakeholders
• Iterate and develop GAAP accounting policies and support high-impact business initiatives such as post-merger integration and product launches
• Act as the primary accounting stakeholder for Business Systems initiatives, ensuring that ERP configurations and mapping logics are maintained appropriately
• Design and implement controls over financial reporting, including identifying control objectives, mapping risks, and determining appropriate control activities across the close and reporting cycle
• Create sustainable, repeatable and scalable processes, including the review and update of process documentation 
• Play a strategic role and serve as the primary liaison between accounting, finance, and the broader business organization for new initiatives and projects
• Ensure timely close through the preparation and review of journal entries, reconciliations and variance analytics, as well as coordination with FP&A 
• Identify and deliver process improvements via automation, AI initiatives and cross functional collaboration

Requirements

• CPA license
• 6+ years of public accounting or private industry experience
• Strong technical accounting and financial reporting knowledge in US GAAP
• Effective verbal, listening, and written communication skills
• Ability to work in a fast-paced environment and address difficult situations in a professional manner
• Innovative and able to provide “outside of the box” solutions 
• Passion for having an owner’s mentality towards responsibilities and for career growth
• Experience implementing and improving business processes and systems
• Strong interpersonal skills and ability to manage deadlines effectively
• Proficient in Microsoft Excel and Google Sheets

Bonus Points

• A combination of public accounting and private industry experience
• Relevant experience in credit card/payment processing 
• Knowledge and experience using AI tools such as ChatGPT, Claude and/or Google Gemini
• Knowledge and experience using NetSuite, Looker and/or other data visualization/ automation software
• Knowledge and experience using DFIN, Workiva or similar financial reporting platforms

Compensation

The expected salary range for this role is $131,000- $163,000. However, the starting base pay will depend on several factors, including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.

This is a remote role supporting a West Coast territory. 

What this looks like day-to-day

• New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
• Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
• Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
• Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
• Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
• Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
• Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
• Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
• Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
• Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
• Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
• Experience mentoring or coaching more junior technical team members.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
• Hands-on experience with mobile app development, including Swift, Android, or React Native.
• Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
• Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Remote

Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.

Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

We’re looking for a Principal Engineer to drive the technical direction and architecture of Platform-as-a-Service (PaaS) at DigitalOcean. Our mission is to make deploying, scaling, and managing applications as simple and seamless as possible for developers around the world—from first deploy to internet scale.

As a Principal Engineer on the PaaS team, you’ll play a key role in designing and building the next generation of cloud-native services such as App Platform, Functions, and CI/CD. You’ll architect systems that power our global infrastructure, partner closely with engineering and product teams across the company, and mentor engineers to level up the entire organization. This is a unique opportunity to shape how developers build and ship software on a platform purpose-built for simplicity and scale.

We’re looking for someone who can span technical strategy and hands-on execution—someone who thrives on solving complex distributed problems and multiplying the impact of everyone around them.

What You’ll Do:

• Architect and guide the implementation of high-scale, reliable, and secure systems that underpin our PaaS offerings.
• Drive technical direction and make foundational decisions on system design, scalability, observability, and developer experience.
• Partner with product managers and engineering leadership to define short- and long-term roadmap priorities.
• Identify platform bottlenecks, inefficiencies, and future risks—and design solutions that proactively address them.
• Collaborate across teams to ensure seamless integration between platform services, infrastructure, and developer tools.
• Mentor engineers at all levels and contribute to a culture of technical excellence, inclusivity, and impact.
• Stay ahead of emerging technologies, patterns, and best practices in the PaaS, serverless, and cloud-native ecosystem.

Key Metrics:

• Platform availability and system performance
• Developer adoption and satisfaction
• Technical debt reduction and architectural clarity
• Engineering velocity and cross-team alignment

What You’ll Add to DigitalOcean:

• 11+ years of experience designing and building distributed systems at scale.
• Expertise in one or more backend languages (e.g., Go, Python, C++, Java) and strong fundamentals in systems architecture and infrastructure.
• Proven experience leading the design of large-scale services used by 1000s (or millions) of customers.
• Passion for mentoring and elevating those around you—technical leadership is about multiplying impact.

Compensation Range:

• $227,040 - $283,800

*This is a remote role

JR: 2025-7225

#LI-Remote

#LI-SK1 

About the Role

We are looking for a developer productivity engineer to take responsibility for our monorepo and the “path to production” for over 50 engineers pushing over 75 commits a day with continuous deployment to production. This presents an exciting challenge where you can apply your expertise in helping teams ship fast and safe to meaningfully improve the productivity of our engineering team. This role also provides a unique opportunity to work on a multi-cloud and multi-region infrastructure that supports a global customer base. Our monorepo is primarily Javascript/Typescript with some Go and Python. While the primary responsibility of this job is developer productivity, to fit in with the team and be productive in our codebase generally, strong computer science and development fundamentals will be required. As part of your onboarding, you’ll spend significant time writing and delivering features to gain empathy for the current dev flow.

We believe in enabling our engineers to do their best work for our customers by giving them extremely high levels of ownership and autonomy. This comes in different forms: you will own and deliver projects from start to finish, you will work directly with customers to solve their hardest scaling problems, and you will have a lot of influence over what we work on as a team and company.

Some of the problems we’ll be working on include:

• Own the build: You’ll be the single threaded owner for the build/test/deploy of our software and how each team fits into it
• Monorepo productivity: Detangle our build/test/deploy patterns so teams can move fast and not block each other. Investigate/implement a tool like turbo repo to speed builds and separate concerns
• Drive excellence in testing: We need to improve our top-down and team-level views into test coverage + support an ever growing matrix of data sources, data destinations, and enrichment patterns. An excellent engineer in this role will be able to “hold up a mirror” to our dev teams, helping each team understand where they have gaps
• Multi-Region and Multi-Cloud: Supporting our multi-region and multi-cloud backend, including extending it to launch Hightouch on in new regions to support data residency requirements of our global customer base
• Operational excellence: Support an increase in our ability to catch issues before they reach production and respond quickly if they do

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $180,000 - $320,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

About You

You are an engineer with a passion for solving hard technical problems that generate real value for customers. You’re motivated by high ownership and are comfortable in a fast-paced, startup environment.

You’ve driven significant improvement in the productivity of a 50+ person development team by making high-leverage changes to their build/test/deploy processes. While you likely have some infra chops, this is not an infra role: you have strong development fundamentals and are comfortable driving framework-level improvements across multiple teams. This could take several forms:

• You’ve been a member of a developer-productivity team/function for an outstanding development team
• You’ve organically become “the build person” at a fast-growing startup and helped bring order to chaos
• You’ve personally delivered code that has improved cross-team metrics related to developer productivity (e.g., DORA metrics, coverage, etc)

In addition to any of the above, we’re looking for someone who can dive into feature code, including complicated backend code, as needed.

Interview Process

Our goal with the interview process is to balance speed with giving both parties opportunities to assess whether there is a strong mutual fit. We will ask you questions, but we want you to ask us questions! Our technical interviews focus on how you design systems because we believe this is the best way for us to see how you work and for you to see how we collaborate. We don’t ask you to write code to solve technical brainteasers that don’t appear in your day to day job.

• Apply: Curl jobapi.hightouchdata.com on port 13784 and have followed those instructions before applying. It'll only take a minute!
• Recruiter Screen: Introductory call with our recruiting team to get to know each other and see if the role could be a good mutual fit
• System Design Screen: Designing a data processing feature end-to-end.
• Developer Productivity Skills Interview: We’ll dive into your experience making teams productive through a discussion of past projects and tooling you've used.
• Hiring Manager Interview: Chat with hiring manager about past experiences and future operating preferences to assess fit on company values and operating principles.
• System Design Interview: Work with the interviewer to architect a system at a conceptual level. The problem will be at a pretty high level - and have both product and customer requirements as well as technical.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.

We are looking for a Staff Forward Deployed Engineer who is passionate about solving complex cloud infrastructure challenges in the fast-growing AI/ML space. This is a high-impact position designed to be the "technical tip of the spear" for our most strategic AI-Native (ANE) customers.

As an FDE, you will sit at the intersection of Product Engineering and Customer Implementation. You will be embedded directly with our most strategic customers to drive transformational AI adoption. You will collaborate closely with customer teams to ship advanced AI applications that solve real world business problems.

You will build the tools, migration scripts, and AI starter kits that don't just solve one customer's problem, but scale the entire DigitalOcean AI Cloud ecosystem. Your mission is to accelerate "time-to-inference" in production at scale and serve as a critical feedback loop, ensuring our product roadmap is informed by the world's most demanding AI workloads.

What you’ll do:

• Embedded Customer Engineering: Partner deeply with strategic ANEs to manage complex migrations, build production-ready PoCs, and execute hands-on application builds on our GPU infrastructure.
• Build Scalable Assets & Tooling: Operationalize field learning by building migration planners, reusable systems, benchmarking frameworks, model optimization agents, and deployment automation scripts (e.g., Terraform/Pulumi) that standardize how AI workloads are deployed and tuned across DigitalOcean.
• Develop AI "Starter Kits": Create pre-built GenAI agents, solution templates, and notebooks (e.g., LangGraph, CrewAI) tailored to popular and advanced business needs.
• Drive the Product Roadmap: Act as the frontline technical voice for CPTO, surfacing architectural gaps and edge cases to inform core product development. Transition field-built tools into native product features.
• New Tech Validation: Lead the early testing and integration of emerging AI frameworks to ensure a first-class developer experience on DigitalOcean.
• Partner & GTM Enablement: Co-develop delivery frameworks with Strategic and Technical partners to enable repeatable, high-quality deployments at scale.
• Market Leadership: Produce field-tested demo kits and deployment guides that support new product releases with practical, validated assets.

Key Metrics

• Customer Adoption: Number of high-impact production workloads landed; reduction in average "time-to-production"; and Pilot-to-Production conversion rates.
• Asset & Tooling Delivery: Number of reusable tools (agents, scripts, playbooks) delivered per quarter and their subsequent adoption rate by the crossfunctional teams and customers.
• Field Enablement & Scale: Measured by the successful handoff and execution of FDE-defined deployment patterns to technical partners and the internal adoption rate of FDE playbooks across all customer-facing technical teams.
• Product Influence: Number of roadmap features or architectural changes directly attributed to FDE feedback and validated customer hypotheses.

What You’ll Add to DigitalOcean:

• AI/ML Architecture & Domain Expertise: Significant experience in the AI/ML lifecycle, specifically hosting large language or multimodal models using inference engines like vLLM, SGLang, or Modular. You have a deep understanding of common LLM architectures and optimization techniques (e.g., continuous batching, quantization).
• Distributed Systems & Infrastructure Mastery: Act as the subject matter expert on modern GPU families (NVIDIA/AMD) and their software stacks (CUDA, ROCm, TensorRT, OpenAI Triton). Expert proficiency in Kubernetes (K8s) and the design of distributed systems, including microservices, messaging systems, databases, and Infrastructure as Code. You can seamlessly integrate AI workloads with core cloud services (Networking, VPC, Storage, Compute).
• High-Performance Inference & Hardware Optimization: Hands-on experience with distributed inference serving frameworks (e.g., llm-d, NVIDIA Dynamo, or Ray Serve). You understand GPU-level optimization and have experience with interconnect technologies like NVlink, XGMI, or RoCE to maximize hardware efficiency.
• Software Engineering Foundation: Strong production coding skills in Python or Go with the ability to build high-quality tools, automation, and internal assets.
• Data-Driven Performance Insight: Proven ability to benchmark AI infrastructure and perform GPU utilization tuning to optimize customer ROI and workload performance.
• Consultative Execution: Proven ability to establish instant technical credibility with CTOs and Lead Architects while managing high-stakes technical migrations.

Preferred

• Experience with emerging AI orchestration frameworks like LangGraph, CrewAI, or LlamaIndex.
• A background in technical consulting or "Forward Deployed" roles at high-growth AI or infrastructure companies.
• Experience building and scaling "Center of Excellence" models or partner delivery frameworks.
• Active contributor to open-source AI projects or technical communities.

Compensation Range: 

• $195,000 - $239,000

*This is a remote role

JR: 2026-7748

#LI-Remote

About this role

As a Staff Machine Learning Platform Engineer, you will help design, improve, and operate a scalable ML platform to accelerate model training, deployment, and governance. You are the technical bridge between data science and production engineering.  You’ll be joining a small but deeply critical team that scales Faire’s ability to support tens of thousands of local businesses in a constantly narrowing retail landscape.

What You Will Do

• Design and operate ML infrastructure, including workspaces, clusters, jobs, and workflows
• Productionize ML workloads using Spark, Delta Lake, MLflow, and Databricks Workflows
• Teach data scientists how to utilize our ML platform to advance development from notebook to production for our most critical models
• Implement Unity Catalog for data governance, lineage, access control, and secure multi-tenant usage
• Build CI/CD pipelines for ML using Terraform and Git-based workflows (e.g., GitHub Actions)
• Optimize performance, reliability, and cost across training and inference workloads
• Configure Identity and Access Management (IAM) and Role Based Authentication Controls (RBAC) for sensitive data sets
• Establish observability for data quality, model performance, and platform health
• Build and maintain ML Platform technical documentation

What it takes

• 8+ years of experience building production ML or data platforms
• A degree (preferably graduate level) in Computer Science, Engineering, Statistics, or a related technical field
• Strong hands-on expertise with Databricks, Spark, Delta Lake, and MLflow.
• Proficiency in Python, SQL, and distributed systems concepts
• Experience with cloud platforms and infrastructure-as-code
• Solid understanding of MLOps best practices: CI/CD, monitoring, reproducibility, and security
• Experience supporting multiple ML teams in a shared platform environment
• Are an active owner of orphaned problems and are willing to assimilate whatever knowledge you’re missing to get the job done

Tech Stack

Faire uses a modern cloud based tech stack.  For this role, you’ll want to be proficient with the following:

Salary Range

San Francisco: the pay range for this role is $246,500 to $339,000 per year. 

This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors such as transferable skills, work experience, market demands, and primary work location. The base pay range provided is subject to change and may be modified in the future.

WHAT WE’RE LOOKING FOR

As part of the Braze Account Management Team, you will be the commercial owner of a portfolio of Braze’s growth customers, ensuring they are maximizing value through the use of our technology. This is an opportunity to bring your skills as a consultant, business analyst, project manager, and sales professional to work with leading brands and expand your knowledge of multi-channel consumer engagement, mobile marketing automation, APIs, and analytics.

The ideal candidate will have at least 3 years experience renewing and expanding existing SaaS solutions contracts to clients in a variety of different verticals where typical deal size ranges from $25k - $500k/year. Ideally, your product sales experience focuses on selling email, analytics, CRM, marketing automation, and/or content marketing solutions. Prior experience should include collaboration with Customer Success and Marketing/Sales Enablement teams, including input into the lead generation process.

WHAT YOU'LL DO

• Own the commercial relationship, empowering Braze utilization and value, resulting in achieving upsell and renewals targets
• Acquire and maintain best-in-class product knowledge and industry trends
• Proactively analyze customer product usage and identify growth opportunities
• Effectively communicate customer feedback to the Braze product team
• Cross-department collaboration, including but not limited to Success, Sales, Product, Legal, and Marketing
• Coordinate resources to drive feature adoption
• Work with Account Executives and other Success Partners to seamlessly transition clients from pre-sales, through onboarding, and into ongoing Service usage

WHAT YOU HAVE

• Drive, intellectual curiosity, and a relentless commitment to excellence
• Background in SaaS sales for Mobile and/or Marketing Technology
• Proven success navigating organizations and the ability to quickly identify decision makers and the decision-making process for Braze’s SMB customer segment
• Outstanding verbal, written, and stand-up presentation skills
• Prior experience with Salesforce.com CRM, or other CRM used to manage the sales pipeline
• Excellent organizational skills and time management abilities
• The capacity to handle multiple competing priorities
• Proven ability to quickly get up to speed on new cloud apps and tools
• An accomplished networker in your daily life through social media and other mediums
• Up-to-date on digital trends, especially in the mobile, web, and email space
• Intermediate to advanced knowledge of MS Office Suite (Word, Excel, PowerPoint).

For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $68,100 and $94,600/year, with an expected On Target Earnings (OTE) between $136,200 and $189,100/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, this role qualifies for a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that you will own a piece of our company.

#LI-Remote, #LI-Hybrid, #LI-Remote

About the Role

Chime is seeking an experienced Director of Marketing Technology to lead and scale our centralized MarTech organization across paid acquisition, web, lifecycle, and member engagement. This leader will own the strategy, architecture, and operations of Chime’s marketing technology ecosystem—spanning paid media technology, CMS, CRM and lifecycle platforms, DAM and brand systems, internal communications tooling, and AI-powered marketing enablement tools.

This is a highly cross-functional leadership role that sits at the intersection of Growth Marketing, Product, Engineering, and Data. The Director of MarTech will ensure Chime’s marketing technology enables faster execution, deeper personalization, stronger governance, and scalable growth across the full member lifecycle—from acquisition through LTV expansion, product attach, and ongoing engagement.

The base salary offered for this role and level of experience will begin at $224,000 and up to $310,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Define and execute a cross-channel MarTech strategy that drives acquisition efficiency, product adoption, lifecycle engagement, and long-term member value.
• Lead and develop a high-performing MarTech team, establishing clear ownership, operating rhythms, and scalable delivery models.
• Own and optimize the end-to-end marketing technology ecosystem (paid, CMS, CRM/lifecycle, DAM, AI tooling), ensuring platforms are integrated, secure, and built for scale.
• Partner with Product, Engineering, Data, and Growth leaders to translate business priorities into scalable systems that enable experimentation, personalization, and faster time-to-market.
• Establish governance, intake, and prioritization frameworks that reduce complexity and increase execution velocity across marketing teams.
• Ensure clean, reliable data flows and measurement infrastructure to support experimentation, performance optimization, and executive visibility.
• Own MarTech vendor strategy, including evaluation, negotiation, performance management, and stack rationalization.

To thrive in this role, you have

• 8+ years of progressive experience in Marketing Technology, CRM/lifecycle, or digital marketing systems, including people leadership.
• Proven track record owning and scaling complex, cross-channel MarTech ecosystems (paid media, CMS, CRM/lifecycle, DAM, and AI-driven tools).
• Deep hands-on experience with modern marketing platforms such as Braze, Contentful, DAM systems, and emerging AI-enabled marketing technologies.
• Demonstrated success partnering with Product and Engineering to build scalable integrations, data flows, and experimentation infrastructure.
• Strong strategic and systems mindset, with the ability to operate hands-on when needed.
• Technically fluent and data-literate — comfortable discussing APIs, schemas, integrations, experimentation frameworks, and performance measurement.
• Excellent communicator who can influence cross-functional stakeholders and bridge technical and non-technical teams.
• Proven ability to lead and develop teams, manage vendors, and operate effectively in fast-moving, high-growth environments.
• Experience in fintech, financial services, subscription, or membership-based businesses preferred.
• Familiarity with AI-enabled personalization, content automation, and regulated environments including compliance and data privacy considerations preferred.

#LI-AM1 #LI-Hybrid

Scale's Generative AI business is continuing to see tremendous growth and expansion. Engagement Managers (EMs) are the combination of externally customer-facing and internally operationally driven. In this role, you will be the primary owner of the customer relationship, managing ongoing projects and driving end-to-end engagements from new projects and pilots, owning the account execution, working cross-functionally to ensure Scale products and services are delivered consistently and on-time. Within Scale you represent the customer, aligning their objectives to how Scale's operations and product teams execute and deliver.

The ideal candidate is organized, execution-focused, and thrives on managing complexity. Precision across tracking, documentation, quality alignment, and customer follow-through is what makes customers successful and builds the trust that earns Scale more work. You will be on the front lines of ensuring that these customers become passionate, lifelong Scale partners.

You will:

• Own end-to-end execution and delivery for assigned customer projects, from kickoff through completion and quality feedback
• Manage customer communication, action items, and follow-ups across multiple concurrent projects
• Monitor delivery against SLAs, budget, and quality standards, proactively identifying risks and escalating blockers with proposed solutions
• Review, track and improve operational performances and be obsessed with continuous improvement
• Partner cross-functionally with operations and planning teams to improve delivery efficiency and drive better outcomes for customers

Ideally you'd have:

• 3 to 5 years of work experience, with experience in consulting, technical program management, or project coordination
• A track record of managing multiple concurrent workstreams with strong attention to detail and follow-through
• Experience in B2B client-facing roles where execution and delivery were core responsibilities
• An action-oriented mindset that balances creative problem solving with the scrappiness to ultimately deliver results
• A technical background (education or professional experience with CS, Engineering, Economics, Mathematics, or another STEM field)

Nice to haves:

• Familiarity with model and AI training workflows
• Work experience in a high-growth company environment, including working cross-functionally and wearing multiple hats

About the Role Scale is at the frontier of GenAI and human-AI collaboration. The Gen AI Ops Trust and Safety team is focused on safeguarding human authenticity and genuineness in AI training. We are looking for a highly analytical Technical Program Manager (TPM) who leans heavily into fraud analytics and data-driven strategy to protect our ecosystem.

This isn't a project management role. You will act as the lead investigative analyst and program owner for our fraud defense portfolio. Your day-to-day will involve diving deep into complex datasets to uncover hidden fraud vectors, and then translating those analytical insights into scalable rules, policies, and operational programs. By utilizing AI coding tools at high velocity, you will build out analytics pipelines, dashboards, and detection logic to shift Trust and Safety from a reactive function to a strategic one that balances safety and growth.

You will:

• Analyze large, messy behavioral events to identify ambiguous and constantly evolving fraud patterns across the contributor lifecycle.
• Translate your analytical findings into actionable detection logic. You will redesign rules, optimize thresholds, and decision flows to catch bad actors while minimizing friction for high-quality contributors.
• Establish robust KPIs, build tracking dashboards, and define offline evaluation frameworks (e.g., false positive monitoring, precision/recall analysis) to continuously measure the health of our risk strategy.
• Act as the connective tissue between data, operations, and engineering. You will use your analytical findings to implement technical execution, taking new detection capabilities from data prototype to production deployment.
• Leverage AI-assisted IDEs daily to rapidly write complex SQL queries, automate data pulls, and streamline your analytical workflows.
• Connect signals, data, and operations to see the full picture. Provide clear, direct communication regarding fraud trends and strategy shifts to both technical and non-technical partners.

Ideally, you’d have:

• 5-8 years of experience in risk strategy and fraud analytics. You have a battle-tested track record of reverse-engineering adversarial patterns, dismantling complex fraud vectors, and driving highly analytical Trust & Safety or TPM programs.
• Expert proficiency in SQL skills. You must be highly comfortable extracting insights from large datasets in noisy, adversarial environments.
• An execution-driven mindset focused on delivering measurable results, not just theoretical analysis. You are comfortable working in ambiguity and taking ownership from data problems to operational solutions.
• Strong proficiency with AI coding assistants to accelerate data exploration and query writing.
• Deep understanding of how to balance aggressive fraud detection with marketplace growth. You make decisions based on what's right for the business, not what's convenient.

Nice to haves:

• Solid Python skills (e.g., Pandas, NumPy) for advanced data manipulation and scripting
• Experience working in marketplace or gig-economy platforms is a plus

Scale’s Robotics business unit is currently seeing historic levels of growth. As a Strategic Projects Lead (SPL) for the Data Collection team, you will lead initiatives that will drive $XXM+ in new revenue for the business. This is a demanding role, and as an SPL, you should be prepared to wear many hats across all dimensions of Operations. The ideal SPL should have a strong entrepreneurial mindset, be comfortable getting into the weeds, and be excited about intense, impactful work that leads to accelerated career progression.

You will:

• Serve as the full owner of our most visible and high impact customer and internal collection projects, making decisions that directly impact data quality, operational efficiency, revenue, and margins
• Understand customer requirements and design collection specifications best suited to improving model performance based on customer needs
• Build out project timelines and pipeline infrastructure to ensure quality and efficiency
• Train, coach, and manage dynamic and global teams of operators and collectors
• Build analytics and reports to make data-driven decisions
• Functionally lead a team of Operations Program Managers and Associates that support the execution of the project, define and assign tasks, monitor progress
• Partner with diverse stakeholders (Engineering + Product + Finance + Go-to-Market) to work on problems that will drive advancements for the largest Robotics models (VLAs/VLMs) in the world
• Give regular progress updates to Scale’s executive team

Ideally, you’d have:

• Strong technical background, combined with a business-oriented mindset (a degree in engineering or computer science is ideal + prior exposure to driving business outcomes).
• 3+ years of experience leading a project team, developing product or operational processes, or launching new operations. 
• Excellent problem-solving capabilities (experience working on operational challenges is a plus) - ability to come up with creative solutions to complex, ambiguous operational problems
• Entrepreneurial experience and mindset - you are excited about building things from scratch and are able to identify issues and execute quickly

Nice to haves:

• Hands-on experience in Robotics, AI, and/or Computer Vision
• Experience working with global teams on different timezones
• SQL proficiency

At Scale, our mission is to develop reliable AI systems for the world’s most important decisions. The Public Sector team is at the forefront of this mission, partnering with government agencies to deploy mission-critical agentic solutions. 

Role Overview

The Public Sector GenAI T&E Product Manager will be a high-horsepower technical leader, defining the vision and owning the roadmap for our evaluation capabilities. This role requires thriving in unscripted, high-stakes environments, as you will be the primary owner for the T&E tech stack—the robust infrastructure required to continuously measure, improve, and prove the superiority and sustained performance of our agentic applications.

Traversing multiple engineering organizations across Scale, you will identify bottlenecks, distill technical friction into actionable plans, and drive execution. You will work across Scale’s commercial and public sector teams to define requirements, ensuring our evaluation services are robust enough for the most demanding government use cases. Key objectives include refining the tech stack that allows ML teams to hillclimb, and surfacing critical performance information to stakeholders.  

Minimum Qualifications (Quantifiable)

• Engineering Depth: 3+ years of experience in software engineering, systems architecture, or highly technical program management. You must be able to read code, understand system architecture, and participate in technical design reviews alongside engineering teams.
• Evaluation Systems Expertise: Proven experience designing, owning the roadmap for, or operating the infrastructure required to continuously measure, improve, and show the performance of AI applications. 
• Problem Distillation: Demonstrated experience taking a vaguely defined problem (e.g., "our evaluation cycles are too slow") and delivering a technical roadmap, resource requirements, and measurable success metrics within a narrow time window.
• Ambiguity Management: Proven track record of taking a project from "stalled/undefined" to "shipped" in a high-pressure environment. You can point to at least two instances where you inherited a failing project and saw it through to production.
• Cross-Functional Leadership: Led multiple projects that required direct alignment between at least three distinct engineering organizations (e.g., Infrastructure, ML Research, and Product).
• Operational Execution: Experience using technical project management frameworks (e.g., Linear) to provide consistent weekly reporting on delivery velocity and blockers to executive stakeholders.

Preferred Qualifications (Nice to Haves)

• Security Clearance: Active Secret, Top Secret, or TS/SCI clearance.
• GenAI Implementation: Practical experience developing or evaluating features built specifically on LLMs, RAG, or autonomous agent workflows.
• Technical Rigor: Advanced degree in Computer Science, Engineering, or a related field.
• Public Sector Expertise: 2+ years of experience working with DoD, IC, or Civil agencies on mission-critical software deployments.

Want to help us help others? We’re hiring! 

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join Us! GoFundMe is seeking a customer-obsessed, insights-driven and savvy Principal Consumer Product Marketing Manager to lead high-impact, consumer-facing initiatives across our platform. You’ll be instrumental in shaping compelling product narratives, crafting GTM strategies, and influencing cross-functional teams to drive measurable results across our consumer lifecycle.

From early strategy through activation and continuous optimization, you’ll help connect people to the causes and communities that matter most. You’ll be expected to operate with a high degree of independence, manage ambiguity with clarity, and lead initiatives that impact both team and company-wide goals. 

Candidates considered for this role will be located in the San Francisco, Bay Area. There will be an in-office requirement of 2-3x a week.

The Job

Strategic Product & Go-to-Market Leadership

• Lead end-to-end go-to-market strategies that bring our products to life—shaping the vision, rallying cross-functional partners, and turning ideas into impactful launches. 
• Obsess over understanding our ideal customers—grounded in data and human insight—to define clear segments and craft standout messaging and tactics that inspire people to help others.
• Flex your analytics muscle through defining, tracking and communicating key metrics that show the impact of product marketing efforts on product adoption, engagement, and growth.
• Translate business objectives and consumer needs into integrated marketing and channel strategies that drive meaningful adoption, engagement, and growth.
• Keep the momentum going after launches, leading energizing retros, uncovering what worked (and what didn’t), and turning those insights into smarter tests, sharper iterations and scaled impact.
• Bring a highly data-driven approach to decision-making, leveraging quantitative and qualitative insights, including a deep partnership with research to optimize strategy and performance.
• Bring a right-brained spark to GTM - using creative, unconventional thinking to solve tough challenges and help us stand out in a crowded, competitive space.
• Leverage journey mapping to better understand consumer experiences and inform full-funnel strategies.

Positioning & Messaging

• Craft clear, differentiated, and emotionally resonant messaging frameworks that map to business objectives, customer needs, behaviors, and motivations.
• Synthesize complex product information and research into clear, compelling product narratives aligned with user motivation, market opportunity, and business strategy.
• Build and maintain messaging frameworks, positioning guides, and audience strategies to be used across all GoFundMe business teams. 
• Maintain an understanding of the competitive set, ensuring messaging and positioning stand out in the market and reflect current trends and dynamics.

Strategic Influence

• Serve as the glue between Product, Marketing, Research, and Data, translating insights and data into action, particularly in fast-moving, high-complexity environments. 
• Partner closely with PMs, Engineers, Researchers, and Designers to inform product strategy and roadmap through consumer insights, competitive landscape, market dynamics, and a deep understanding of emerging cultural trends shaping user behavior.
• Identify and validate product hypotheses through testing frameworks and research driven feedback loops.
• Be deeply connected with research, using it as a foundational input for strategic decision-making across GTM and product marketing efforts.

Operational Excellence

• Ensure alignment across Marketing, Comms, Social, and Growth teams on execution timelines, assets, and performance goals.
• Proactively identify risks or misalignments and take initiative to realign plans or surface strategic pivots.
• Lead by example with rigor, clarity, and a bias toward action.

What Success Looks Like

• GTM strategies are clearly defined, well communicated, and executed with confidence, resulting in product adoption, engagement, and business growth.
• Stakeholders feel informed, empowered, and aligned across functions and priorities.
• Product marketing consistently fills the strategic and executional gaps across launches for both product and marketing functions.
• Messaging resonates with users and scales across surfaces, from lifecycle emails to landing pages to all other owned, earned and paid channels.
• You are seen as a strategic leader and reliable owner by Product, Marketing, and Executive teams alike.

You

• 6–10+ years of experience in Product Marketing, with proven impact on consumer-facing product launches and strategic initiatives.
• A strong track record of independently owning high-impact product launches, including testing frameworks and full-funnel marketing campaigns.
• Exceptional ability to synthesize ambiguity into actionable strategy, and to provide clarity where there is none.
• Mastery of product storytelling, messaging frameworks, and positioning across varied user segments and lifecycle stages, paired with prolific writing skills that translate complex ideas into clear, compelling narratives across channels.
• A consumer-obsessed mindset, consistently advocating for user-first thinking and grounding decisions in user behavior and research.
• Excellent project management, communication, and stakeholder engagement skills.
• Familiarity with tools such as Figma, ClickUp, Amplitude, and Slack to drive GTM planning and collaboration.

Why you’ll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

The annual U.S. salary range for this full-time position is $171,000 - $257,000. The company also offers equity and other benefits to employees, including healthcare, dental, vision, life insurance and 401(k) saving program. In addition to this wage, there are geolocation differentials that will increase pay depending on the work location. Additionally pay may vary depending on other factors including skills, experience, education, or training. Your recruiter can share more about the specific total compensation package based on your location during the hiring process.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. 

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

What You'll Do

The AI infrastructure buildout is one of the most consequential capital deployment cycles of our generation — and Giga is at the center of it. Giga designs and manufactures AI power infrastructure at industry-best lead times, with 4.5  GW delivered to date. We offer complete product lines of cooling solutions, transformers, and switchboards tailored for high-density GPU clusters, end-to-end site origination and development, and a fully managed hosting model that lets customers scale GPU clusters without carrying the full development or construction burden. We do it all in-house — engineering, manufacturing, construction — out of our Long Beach, CA and Houston, TX factory footprints, with faster lead times and predictable pricing that reduces supply-chain risk for large, time-sensitive AI builds.

As Head of Data Center Solutions, you will own and execute Giga's strategy to become the preferred AI infrastructure, site development, and colocation partner for the world's largest hyperscalers, GPU cloud providers, and enterprise AI operators. This is not a relationship management role — it is a market-making role. You will bring Giga's full platform to market: from turnkey, rack-ready sites with direct fiber and on-site power, to $/kW-month hosting models tailored to site characteristics, to prefabricated modular deployments purpose-built for high-density compute. You will build and lead a team of elite business development managers, develop the commercial frameworks that underpin every deal, and close landmark agreements that position Giga as the infrastructure backbone of the AI era. If you thrive at the intersection of complex enterprise sales, infrastructure strategy, and emerging technology — and want to build something that didn't exist before — this is the role for you.

Where You'll Work

We move fast because we're building real infrastructure — and the best work happens when people are in the room together. This role is open to remote or in-office, with one caveat: if you're within 45 minutes of our Houston or San Francisco offices, we expect you to be there regularly. Wherever you're based, travel is part of the job — think customer sites, cross-functional sessions at our hubs, and industry events. If you thrive in motion and understand that showing up drives results, you'll fit right in.

Responsibilities

• Own and drive Giga's end-to-end go-to-market strategy for AI data center leasing and turnkey development solutions, targeting hyperscalers and large-scale enterprise AI operators
• Build, hire, and lead a high-performance team of Business Development Managers responsible for originating, structuring, and closing large-scale colocation and leasing agreements
• Develop and implement a repeatable deal framework — including pricing models, term structures, SLA standards, and negotiation playbooks — that scales with Giga's pipeline
• Establish KPIs, revenue targets, and performance dashboards that provide real-time visibility into pipeline health, deal velocity, and team productivity
• Serve as the executive relationship owner for Giga's largest and most strategic prospective customers, from initial engagement through signed agreement
• Partner cross-functionally with Engineering, Finance, Legal, and Operations to ensure customer requirements are translated accurately into site design, capacity planning, and contract terms
• Represent Giga at industry forums, trade events, and executive briefings to build brand credibility and accelerate pipeline development
• Monitor competitive dynamics, market pricing, and demand signals across the hyperscale and enterprise segments to continuously refine Giga's positioning and offering
• Report directly to the Head of Growth on strategic progress, deal status, and market intelligence

Requirements

• 10+ years of experience in data center sales, leasing, colocation, or infrastructure solutions — with a demonstrated track record of closing large, complex enterprise or hyperscale deals
• Deep knowledge of data center fundamentals including power capacity, cooling infrastructure, network connectivity, and critical facility operations
• Proven experience building and leading business development or enterprise sales teams from the ground up
• Experience developing and owning go-to-market strategies, revenue forecasts, and sales KPI frameworks
• Demonstrated ability to navigate long-cycle, multi-stakeholder enterprise deals from first contact through executed contract
• Strong executive presence with the ability to engage and influence C-suite and VP-level decision-makers at large technology organizations
• Experience working cross-functionally with Engineering, Legal, and Finance teams on complex deal structures
• Willingness to travel regularly to customer sites, Giga hub offices, and industry events

Bonus Points

• Existing relationships with capacity planning, real estate, or infrastructure procurement teams at major cloud or AI platform organizations
• Experience with build-to-suit, powered shell, or wholesale colocation deal structures
• Familiarity with energy procurement, grid interconnection, or utility contracts as they relate to large-scale data center operations
• Prior experience at a data center developer, REIT, or colocation provider (e.g., wholesale or hyperscale-focused)
• Experience operating in a high-growth startup or scaling a new business unit within a larger organization

Benefits

• Subsidized health, dental, and vision insurance
• Equity in a profitable, IPO-bound company
• 401(k) with 4% employer match
• Unlimited PTO
• Parental leave
• FSA/HSA options
• Commuter benefits
• Team on-sites across all offices

Role Overview

The Regional Sales Manager – Digital AI Natives is responsible for leading, scaling, and delivering the AI Native revenue strategy across the Western United States. This leader manages a team of 8 quota-carrying Account Executives and is fully accountable for regional revenue attainment, pipeline generation, forecast accuracy, and disciplined execution of Nebius’ sales motion. 

This role operates as a regional business owner — balancing frontline deal leadership with strategic planning, cross-functional orchestration, and talent development. 

This is a hands-on leadership position for a high-caliber sales leader who thrives in technically complex, high-growth environments and can drive consistent execution across startup and enterprise AI-native customers. The role partners closely with Solutions Engineering, Marketing, Customer Success, Revenue Operations, and Executive Leadership to ensure coordinated regional performance. 

Key Responsibilities

Sales Leadership & Execution 

• Lead, coach, and develop a team of 8 quota-carrying Account Executives 

• Own regional revenue targets, pipeline performance, and forecast accuracy 

• Drive consistent execution of Nebius’ sales process across startup and enterprise segments 

• Serve as an escalation point for complex deals, negotiations, and executive-level customer conversations 

Regional Strategy & Growth 

• Define and execute the West Region go-to-market strategy aligned with company objectives 

• Identify priority verticals, strategic accounts, and partner opportunities within the AI ecosystem 

• Collaborate with Marketing on regional demand generation and field initiatives 

• Provide structured feedback to Product and Leadership on customer needs, competitive landscape, and market trends 

Cross-Functional Collaboration 

• Partner closely with Solutions Engineering to deliver technically credible, high-impact sales engagements 

• Coordinate with Customer Success to ensure strong handoffs, customer retention, and expansion 

• Work with Revenue Operations on territory planning, pipeline inspection, forecasting, and performance metrics 

Team Development & Culture 

• Recruit, onboard, and ramp top-performing sales talent as the region scales 

• Conduct regular 1:1s, deal reviews, pipeline inspections, and coaching sessions 

• Foster a culture of accountability, execution excellence, and continuous learning 

Key Qualifications & Experience

Must-have requirements: 

• 8+ years of B2B technology sales experience, including 3+ years managing quota-carrying sales teams 

• Proven track record of leading regional or multi-rep teams in high-growth environments 

• Experience selling complex, technical solutions (e.g., cloud infrastructure, AI/ML platforms, data platforms, developer tools) 

• Demonstrated success meeting or exceeding revenue targets 

• Strong forecasting discipline and experience operating in fast-paced sales organizations 

• Ability to engage credibly with technical buyers and executive stakeholders 

Preferred qualifications: 

• Experience in AI, ML platforms, cloud infrastructure, or high-performance computing 

• Background selling to AI startups, scale-ups, or enterprise innovation teams 

• Experience scaling a region or building a sales team from an early or growth-stage GTM motion 

• Prior exposure to remote-first or distributed sales teams 

Competencies & Behavioral Traits

• Data-Driven Leadership & Analytical Rigor 
  Strong analytical skills with the ability to interpret pipeline data, forecast trends, territory performance, and conversion metrics to drive informed decision-making and accurate forecasting. 

• Ownership Mentality & Proactive Problem-Solving 
  Demonstrates a high level of accountability for regional performance. Anticipates challenges, removes obstacles for the team, and drives solutions independently in a fast-paced environment. 

• Cross-Functional Collaboration & Cultural Agility 
  Effectively partners with Solutions Engineering, Marketing, Customer Success, RevOps, and Leadership. Comfortable operating within distributed and cross-cultural teams in a remote-first environment. 

• Strong Execution & Deal Leadership 
  Excellent project management capabilities, with the ability to manage complex, multi-stakeholder sales cycles. Skilled in negotiation strategy and supporting AEs through structured deal progression and closing. 

• Customer-Centric Sales Leadership 
  Deep commitment to understanding customer business objectives and technical requirements. Coaches team members to tailor solutions to AI-native customer needs and deliver long-term value. 

Key Employee Benefits:

• Health Insurance: 100% company-paid medical, dental, and vision coverage for employees and families.
• 401(k) Plan: Up to 4% company match with immediate vesting.
• Parental Leave: 20 weeks paid for primary caregivers, 12 weeks for secondary caregivers.
• Remote Work Reimbursement: Up to $85/month for mobile and internet.
• Disability & Life Insurance: Company-paid short-term, long-term, and life insurance coverage.

Compensation

We offer competitive salaries, ranging from 396k to 458k (On-Target Earnings) and equity based on your experience, skills, and location

About the DevInfra Team

The DevInfra team is Mixpanel’s platform engineering team. Our mission is to be a force multiplier for Mixpanel engineering as a whole. We achieve this by partnering with our engineering teams to build a world-class software development life cycle together.

About the Role

We are looking for an engineer with a strong track record of solving tooling pain points, automating away toil, and helping teams deliver software faster, more safely, and more reliably. Someone who is energized by supporting their fellow engineers. An engineer who has good taste and leverages AI to great effect without generating slop. Frequent forays into uncharted territory requires our team to be highly adaptable and always ready to learn. We serve as trailblazers for the rest of Mixpanel engineering.

Responsibilities

• We partner with a wide variety of teams to build out their software development lifecycle to be optimized for speed, safety, and reliability. We support teams writing front-end UI code as well as teams maintaining our highly stateful storage systems deep in our stack.

• We are responsible for deploying AI tools like Claude Code to our entire engineering team. We are building agents into our platform to do things like augment on-call response and automatically one-shot bugs that come through a team’s triage queue.

• We support systems that ingest more than 1 Trillion user-generated events every month while balancing low end-to-end query latency. Mixpanel queries typically scan more than 1 Quadrillion events over the span of a month. More details in this blog post.

• Mixpanel runs entirely on Google Cloud Platform and Google Kubernetes Engine. DevInfra is the overall admin for our cloud environment, so we wear many hats. We are responsible for things like Terraform, cost management, networking, and security best practices.

• We are the overall service owner for Kubernetes. Individual teams are responsible for maintaining and monitoring their own clusters and workloads. We are responsible for setting standards for deployment, observability, and developer experience. We facilitate efforts like Kubernetes version upgrades and helping teams adopt new Google Kubernetes Engine features.

• Service ownership of our observability pipelines. We have instrumented over 30 million Prometheus metrics time series and use Open Telemetry to ingest over 4 billion distributed tracing spans per month. An example: How We Migrated from StatsD to Prometheus in One Month.

• We maintain our GitHub Actions based CI/CD pipelines. We maintain a robust GitHub-native delivery process that empowers teams to self-serve their needs while ensuring safety and reliability. See this blog post for an example.

• We maintain our devbox system that provisions cloud development environments for individual developers.

• We procure best in breed SaaS tooling for the rest of engineering. We own our relationship with GitHub, Honeycomb, Chronosphere, Sentry, and more.

• We run the new engineer onboarding process. If you join us, your first meeting will probably be with us!

We're Looking For Someone Who Has

• 3+ years of industry experience.

• Experience with at least one of: Go, Python, or JavaScript/TypeScript.

• Production experience working with Kubernetes.

• Production experience managing infrastructure in a major cloud provider such as Google Cloud Platform, Amazon Web Services, or Azure. Preferably Google Cloud Platform.

• Knowledgeable about coding agents like Claude Code

Bonus Points

• Experience with observability solutions like OpenTelemetry, Prometheus, or Distributed Tracing for application monitoring and performance analysis.

• Experience with service mesh.

• You write excellent docs.

• Proficient with GitHub Actions and the GitHub ecosystem.

• Experience building deployment pipelines. We love GitOps!

• Bazel expertise.

• Experience with Terraform.

• Experience with cloud Identity and Access Management (IAM) systems and knowledgeable about security best practices.

• Experience implementing Internal Developer Platforms like Backstage.

• Working knowledge of site reliability engineering (SRE) principles such as implementing Service Level Objectives (SLOs).

• You ❤️ open source.

About the role

We are looking for a Product Security Manager to lead a team focused on cloud, data, and AI security within our Product Security organization.

This role is responsible for securing our cloud infrastructure, protecting sensitive data, and enabling safe adoption of AI across our products and internal systems. You will work closely with engineering, product, and data teams to ensure that modern systems, including AI-powered features, are designed and operated securely.

While cloud and data security are core pillars, AI security is an increasingly critical area of focus. You will help define how we safely leverage AI technologies while managing risks such as data exposure, misuse, and insecure integrations.

This role operates within a flexible POD model, requiring you and your team to move fluidly across security domains based on business priorities.

The base salary offered for this role and level of experience will begin at $152,000 and up to $210,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to 

• Own the security posture of cloud infrastructure, data systems, and AI-enabled applications across product surfaces
• Influence data, ML, and infrastructure team roadmaps and drive alignment on security priorities without direct authority
• Partner with engineering and product teams to embed security into system design and development workflows
• Lead and grow a team of security engineers, setting a high bar for technical execution, ownership, and impact
• Define and execute strategy for securing cloud-native architectures and sensitive data at scale
• Establish guardrails and secure design patterns for AI adoption, including safe integration of third-party and internal AI systems
• Identify and mitigate risks related to AI systems, including prompt injection, data leakage, and misuse of models or APIs
• Build scalable controls and automation around identity, access, encryption, and data protection
• Operate effectively within a POD model, shifting focus across security domains based on business needs
• Lead and support response efforts for security incidents related to cloud, data, and AI risks

To begin in this role, you have

• 5+ years of experience in security engineering, with significant experience in cloud and/or data security
• 2+ years of experience managing or leading security engineers
• Strong understanding of cloud platforms (AWS, GCP), Infrastructure as Code (IaC), and modern infrastructure patterns
• Experience designing or securing systems that handle sensitive or regulated data
• Experience securing or evaluating AI/ML systems, or demonstrated ability to operate effectively in ambiguous and emerging security domains
• Strong technical judgment and the ability to go deep in architecture and security discussions when needed
• Experience operating in fast-paced, product-driven environments with shifting priorities
• Strong communication skills with the ability to translate security risks into business impact

#LI-JL1 #LI-Onsite

About the role

We’re hiring for a Product Designer on our Trust & Safety Disputes team. In this role, you’ll lead the design of the member-facing disputes experience across the lifecycle a customer goes through when they file a dispute, while also partnering on agent tooling where it meaningfully improves outcomes. You’ll play a key role in shaping what great looks like for Chime’s dispute experience as automation and AI evolve. You’ll focus on high-stakes moments of trust—ensuring members feel supported, informed, and confident—while identifying opportunities to streamline agent workflows through automation and intentional design, ultimately delivering more seamless and effective outcomes for everyone.

The base salary offered for this role and level of experience will begin at $170,000.00 and up to $235,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

This role is in-office in San Francisco Monday–Thursday each week. San Francisco is preferred.

In this role, you can expect to

• Lead the end-to-end design of member-facing dispute experiences, from issue identification through filing, status visibility, resolution, and follow-up.
• Design thoughtful, high-trust experiences for complex and often emotionally charged moments where members need clarity, confidence, and support.
• Partner closely with Product, Engineering, Operations, Risk, Support, and Research to improve both customer outcomes and operational efficiency.
• Identify where agent tooling, workflows, and automation can reduce friction behind the scenes while keeping the member experience intuitive and trustworthy.
• Help shape the long-term disputes roadmap, including how intelligent systems and automation should support members and internal teams over time.
• Bring strong strategic thinking to ambiguous problem spaces, while also driving high-quality execution and shipping polished work.
• Raise the bar for design in Trust & Safety by contributing patterns, critiques, and best practices across the org.

To thrive in this role, you have

• A strong track record designing successful consumer-facing product experiences, ideally in mobile-first environments.
• Experience owning ambiguous, end-to-end problem spaces that require both strategic framing and hands-on execution.
• The ability to design for complex systems with multiple users, even when the primary focus is on the consumer experience.
• A portfolio that shows clear thinking, strong interaction design, and high craft in emotionally sensitive or high-stakes flows.
• Experience partnering effectively across complex stakeholder groups and influencing roadmaps, priorities, and tradeoffs.
• Comfort working in technically and operationally complex domains where policy, process, and product intersect.
• Experience at a larger company is a plus.
• Nice to have: experience in Trust & Safety, disputes, customer support, fraud, risk, or similarly complex regulated environments.

#L1-TP #LI-Onsite

About the Role

The Data Governance function is pivotal in ensuring the integrity, trustworthiness, and effective management of Chime’s data assets. Our mission is to establish and operationalize data governance frameworks that not only meet compliance requirements, but actively enable high-confidence decision making across the company.  As a Data Governance Engineer, you will develop and implement policies and tools for data quality, developer enablement, certified datasets, and governance automation - with a sharp focus on building trust signals and scorecards that help data consumers quickly understand and act on the reliability of Chime's data.

This is a hands-on engineering role. You will write production-quality code to build automation for governance and data quality processes using Terraform, Python (or similar languages), and contribute to internal libraries, frameworks, and orchestration workflows that enable scalable governance.

You will partner closely with data engineering, analytics, product engineering, and compliance teams to:

• Support Chime in data compliance and risk reduction initiatives
• Establish data quality as a product discipline
• Build trust signals and scorecards that make data reliability transparent and data context valuable for a variety of use cases
• Implement governance workflows upstream, where data are created
• Ensure data context and metadata are sufficient for downstream use cases, including AI applications

You will be involved in reviews of technical designs and implementation plans to provide guidance on appropriate development from a data governance and compliance perspective, acting as a trusted advisor to teams innovating at Chime. You will also be a strong advocate and leader for Artificial Intelligence tooling and adoption at Chime, bringing curiosity and a practical eye for where AI creates leverage in data governance workflows. This role is 40% strategic influence, 40% development and building, and 20% stakeholder management and support.

The base salary for this role and level of experience will begin at $160,000.00 and go up to $221,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Build Data Trust Infrastructure: Design and implement trust scorecards, trust signals, and quality indicators that give data consumers real-time visibility into data reliability - and partner with producers upstream to embed quality checks at the source before issues propagate downstream.
• Drive Data Quality Strategy: Own and evolve Chime's data quality strategy end-to-end. Design and partner with engineering teams to implement data quality frameworks and monitoring systems that proactively identify, surface, and resolve data issues at scale.
• Develop and Implement Data Governance Policies: Create and enforce policies for data classification, quality, and lifecycle management, ensuring data integrity and compliance with SOX and other applicable regulatory standards.
• Enable the Data Catalog: Collaborate on the development, adoption, and enrichment of Chime's data catalog - improving discoverability, context richness (lineage, ownership, definitions, usage guidance), and the overall experience of working with Chime's data.
• Automate Governance Processes: Develop and deploy automation solutions for data governance tasks, such as metadata management, data lineage tracking, access controls, and quality remediation workflows.
• Champion SOX Compliance: Play an active role in Chime's SOX compliance efforts, ensuring that data governance practices, controls, and audit trails meet regulatory requirements and are well-documented.
• Lead AI Adoption for Data Governance: Serve as a leader and advocate for AI tooling within the data governance space - identifying opportunities to apply AI to automate governance workflows, improve data context, enhance trust scoring, and accelerate adoption of governance best practices across engineering teams.
• Collaborate Across Teams: Work closely with data engineers, analysts, and compliance officers to align data governance initiatives with business needs and regulatory requirements.

To thrive in this role, you have

• Experience: 5+ years in data engineering, data governance, or a related field, with hands-on experience in data classification, cataloging, quality assurance, and trust frameworks. Engineering ability to design and implement data governance and quality processes is critical to success.
• Trust & Quality Expertise: Demonstrated experience building data trust signals, quality scorecards, or similar frameworks that make data reliability visible and actionable for both engineers and non-technical stakeholders.
• Programming Experience: Proficiency in Python or a comparable programming language, and experience building scalable data tooling or automation pipelines.
• Curiosity and Relentlessness: You are genuinely curious about data, technology, and the problems that sit at the intersection of the two. You don't let ambiguity stop you - you dig in, ask the right questions, and keep pushing until you've found the right answer or built the right solution. You bring energy and persistence to hard problems and don't need external pressure to drive yourself forward.
• Composure in Complexity: Data governance at a fintech means navigating competing priorities, regulatory constraints, sprawling data ecosystems, and stakeholders with different mental models of "good." You thrive in this environment rather than shrinking from it - you can hold complexity without getting overwhelmed, break it into manageable pieces, and make steady progress without waiting for perfect conditions.
• Exceptional Communication: You are a terrific communicator in both verbal and written form. You can write a crisp one-pager that earns buy-in from a skeptical audience, run a meeting that ends with clarity instead of confusion, and translate deeply technical concepts into plain language that moves people to action. You treat communication as a core part of the job, not an afterthought.
• Product Management Mindset: You think like a product manager as much as an engineer. You ask "who is this for and what problem does it solve?" before writing a line of code. You prioritize ruthlessly, define success before you start building, and care about adoption and outcomes - not just delivery. You treat your internal stakeholders as customers and design solutions with their experience in mind.
• AI Curiosity and Advocacy: Genuine curiosity about AI and its applications in the data governance space, with an appetite for identifying and piloting new tools and workflows that improve the experience of working with Chime's data.
• Technical Proficiency: Strong knowledge of data governance tools and platforms, and experience with cloud data warehouses like Snowflake. Experience with data catalog platforms and driving adoption across engineering organizations is a strong plus.
• Bonus: Compliance Knowledge: Familiarity with SOX, CCPA, and other data privacy and financial regulations, and ability to apply technical skills to governance practices that meet audit and compliance requirements.

#LI-Onsite #LI-GC1

About the Role

The Deposit & Insights team is looking for a skilled backend engineer to join our team. You'll be leveraging deeply individualized spending insights and member spending behavior to give our members access to the best tools that enable them to spend safely. This role involves collaborating cross functionally, experimenting quickly, and iterating on solutions to find the best points of conversion.

The base salary offered for this role and level of experience will begin at $133,000 and up to $184,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Drive technical design and architectural decisions, while mentoring engineers and fostering cross-functional collaboration
• Lead and contribute to multiple projects simultaneously, balancing ownership of key initiatives with support across broader team efforts
• Build and maintain robust, low-latency APIs and backend services that power our Trust and Safety platforms
• Become the domain expert in our platform architecture, providing technical decisions and solutions to refine our maturing platforms
• Partner with data engineers, analysts, and product managers to ship impactful features that enhance member protection and experience
• Improve platform reliability and performance through thoughtful system architecture, observability practices, and automation
• Evolve our experimentation, policy lifecycle, and ML integration capabilities to support smarter and faster decision-making at scale
• Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.

To thrive in this role, you have

• 3+ years of experience developing software in a production environment at scale
• Prior experience serving as a technical lead for a team and on complex projects—driving architectural decisions, coordinating execution, and aligning cross-functional teams
• Proven experience with Ruby on Rails or comparable frameworks
• Experience with transactional databases and caching systems
• Deep understanding of architectural patterns for large-scale web applications
• Commitment to mentoring engineers and fostering team development
• An appreciation of maintainable and well-tested code
• Curiosity and passion for diving deeply into system architectures and technical challenges
• Experience in fast-paced or early-stage environments is a strong plus

#LI-Onsite #LI-AA1

About the Role

Chime is seeking an Associate Creative Director to lead the development of scalable messaging and creative systems that power product launches. This is a senior individual contributor role responsible for translating product strategy into clear, modular, and repeatable creative infrastructure.

Leaning copy-first but fluent in visual systems, this role defines how Chime products are positioned, explained, and expressed across channels. You will build and evolve messaging systems, partner closely with design to ensure integration with visual frameworks, and develop AI-enabled workflows that enable speed, consistency, and quality at scale.

This role operates with high autonomy, influencing cross-functional stakeholders and raising standards across Product Marketing and Go-To-Market creative.

The base salary offered for this role and level of experience will begin at $145,000.00 and up to $200,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Lead the development of scalable product messaging systems, including positioning frameworks, modular copy architecture, voice and tone guidance, and channel adaptations
• Translate complex product strategy into clear, structured messaging that flexes across audiences and funnel stages
• Lead design leads to ensure messaging systems integrate seamlessly into visual and design systems
• Establish and document creative standards and guardrails that enable consistency without sacrificing flexibility
• Build and evolve AI-enabled tools and workflows to support campaign creation, customization, and compliance at scale
• Anticipate edge cases, future use cases, and product evolution—designing systems that are durable and extensible
• Drive alignment across Product Marketing, GTM, Compliance, and Channel teams through strong communication and creative rationale
• Continuously refine and elevate existing toolkits based on feedback, insights, and business needs

To thrive in this role, you have

• 8+ years of creative experience with deep expertise in copywriting and creative direction
• Proven experience leading complex, cross-functional initiatives from ambiguity to structured systems
• Demonstrated ability to build and scale messaging or design systems used by multiple teams
• Strong editorial judgment and clarity of thought
• Fluency in visual systems and collaborative partnership with design
• Experience shaping or implementing AI-assisted creative workflows
• Ability to influence senior stakeholders without direct authority
• High degree of ownership, autonomy, and systems thinking

#LI-AM1 #LI-Hybrid

About the role

MyPay is Chime’s Earned Wage Access (EWA) product and one of the company’s fastest-growing, revenue-driving products, used by millions of members to access their earnings when they need it.

We power complex, real-time money movement at scale - including underwriting, eligibility decisions, ledgering, and seamless financial transactions.

In this role, you will design and build backend services where correctness, resiliency, and performance are critical. You will collaborate closely with Product, Design, Data Science, Risk, Analytics, and others to drive rapid experiments, make data-driven decisions and scale high-impact solutions.

The base salary offered for this role and level of experience will begin at $133,000 and up to $184,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. 

In this role, you can expect to

• Independently own and deliver features end-to-end
• Design, develop, test, refactor and scale backend implementations of new and existing consumer product features
• Work with the mobile team to design and build strong, resilient APIs that power the member facing mobile app
• Collaborate with cross functional teams to understand member pain points and come up with solutions
• Proactively identify opportunities for improving the reliability and scalability of our systems
• Work across the engineering team to improve and uphold high technical standards
• Grow into owning larger components of the system over time

To thrive in this role, you have

• 3+ years developing software in a production environment at scale
• Experience designing APIs, working with transactional databases and caching systems
• Exposure to architectural patterns of large, high-scale web applications
• An appreciation of maintainable and well-tested code
• Enjoyment in learning and diving into the deepest levels of how things work
• Collaborative spirit and strong communication skills, with experience working cross-functionally
• Product mindset with a strong bias toward experimentation, iteration, and measuring impact
• Start-up experience as an added plus

#LI-Hybrid #LI-SB1

About the role

We’re seeking a Strategic Finance Senior Associate to join the Finance team at Chime. As a finance team member, you will have a key role in collaborating with the Strategic Finance team to shape our business and financial strategy, while completing numerous high-impact initiatives at the company. You will help us build unit economic frameworks to better understand our business model to drive continuous improvement of KPIs, while collaborating with cross-functional business partners to evaluate the ROI of products, features, and initiatives. We are looking for an analytical problem-solver with a strategic mindset - someone who can do more than just crunch numbers! A key part of this role is the ability to understand the details while keeping sight of the broader strategy.  The StratFin team routinely interacts with senior executives and cross-functional partnership is an everyday occurrence, so effective communication skills are a must!

The base salary offered for this role and level of experience will begin at $119,000.00 and up to $165,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Support the development of unit economic frameworks to evaluate the ROI of various products, features, and business strategies and guide Chime’s decision-making
• Evaluate economic viability and drive strategy for Chime’s new and emerging products
• Build strong working relationships with cross-functional teams including Product, Risk, Analytics, and Banking Partnerships to strategically advise on financial impact and improve business performance
• Use tools such as Pigment to manage and own financial forecasts and advise executive leadership on business unit and product performance on a regular basis
• Facilitate financial analysis to support strategic deal negotiations with key vendors and partners
• Contribute to board/investor materials, public facing materials & disclosures, and other external reporting to advise investors and other key partners on overall company financial health and product positioning & performance
• Guide and partner closely with our Analytics team to create dashboards and KPIs to track product health, as well as evaluate experimental results 

To thrive in this role, you have    

• 3-4 years of relevant experience in strategic finance, investment banking, private equity, consulting or venture capital; prior experience at high-growth technology or financial technology startups a plus
• Expertise in Excel / Google Sheets - you can build scalable, efficient, and intuitive models with ease and are eager to improve processes with AI integrations; Experience with Looker, SQL, or Pigment a plus
• Comfort creating and presenting materials to an executive audience - proven ability to synthesize key takeaways and easily communicate with key collaborators, cross-functional partners and senior leadership
• Strong analytical, financial modeling and problem-solving skills; building financial models and ad-hoc analyses should come naturally
• Passion for digging into the details and moving quickly at a hyper-growth fintech
• Ability to thrive in ambiguous situations and take ownership without clear direction 
• A natural curiosity to think critically, to ask questions, and desire to evolve our business
• A team-oriented mindset and a positive attitude

#LI-BE1 #LI-Hybrid

About the role

We are looking for a Senior Full-Stack Engineer to join our App Journey team and play a key role in shaping the core experiences that every Chime member interacts with every day.

As a senior engineer on this team, you'll own the surfaces that define how members navigate and engage with Chime, helping them manage their finances with clarity and confidence. You'll work across the stack, partnering with product managers, designers, and product engineers to build scalable, reliable, and delightful experiences for millions of members.

You'll also help shape the technical foundation that powers these experiences, working on server-driven UI systems, GraphQL APIs, and other parts of the platform that make our app faster and more flexible over time.

The base salary offered for this role and level of experience will begin at $187,000 and up to $259,000 Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Own and evolve core app surfaces including primary surfaces and app navigation, driving projects from concept to completion
• Work across the full stack, building frontend features in React Native while also contributing to backend services and GraphQL APIs in Ruby on Rails
• Partner closely with product managers and designers to define requirements, shape the roadmap, and translate ideas into high-quality, member-facing experiences
• Apply a product mindset to platform problems, finding opportunities to make the underlying systems faster, more reliable, and easier to build on
• Mentor and support more junior engineers on the team, sharing knowledge and raising the technical bar across the squad
• Contribute to a culture of continuous improvement through active participation in sprint ceremonies, architecture discussions, and process refinement
• Participate in our frontend community of practice (guild), helping to shape how our app ecosystem is built, tested, deployed, and evolved
• Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.

To thrive in this role, you have

• 6+ years of experience in full-stack development, with strong proficiency in TypeScript, React, and React Native
• Proven experience building and maintaining large-scale distributed systems
• Hands-on experience with Ruby on Rails for backend development
• A product mindset: you think about the member experience and business outcomes, not just technical correctness
• Strong cross-functional collaboration skills, with a track record of working effectively with engineers, designers, and product managers
• Leadership and mentorship experience, with a desire to help grow the engineers around you
• Strong communication skills, with the ability to clearly articulate technical decisions and tradeoffs to both technical and non-technical stakeholders
• Experience with server-driven UI development is a strong plus
• Experience with GraphQL is a plus

#LI-Hybrid #LI-AA1

About the Role

The Senior Processor Implementation Manager is a senior individual contributor role within ChimeCore’s Processor Operations function, focused on ensuring the reliable implementation, validation, and operational readiness of payment processors, funds flows, and platform changes across ChimeCore. This role exists to apply deep system knowledge, operational judgment, and data expertise to complex payment workflows while partnering closely with Engineering, Accounting, Finance and Banks Operations teams. Success in this role is defined by high-quality implementations, faster issue resolution, and strong cross-functional trust.

The base salary offered for this role and level of experience will begin at $156,000 and up to $215,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role you can expect to

• Lead complex processor implementations, migrations, and platform changes within defined Processor Operations scope, ensuring operational readiness and clear handoff to steady-state owners.
• Serve as a subject matter expert on ChimeCore payment flows, transaction lifecycles, and data models across multiple payment rails.
• Partner with Engineering to review changes, validate operational assumptions, and surface downstream impacts, running it by leadership where approval authority is required.
• Support Accounting, Audit, Risk, and Finance by interpreting platform behavior and transaction data to aid investigations and reporting
• Participate in incident response and escalations by driving investigation, proposing hypotheses, and supporting remediation, with accountability shared across owning teams.
• Define expected versus anomalous processor behavior and contribute to the design of monitors and alerts in partnership with Engineering and Processor Operations.
• Perform advanced data analysis and SQL-based investigations to support reconciliation research root-cause analysis and be able to articulate the finding to a broader audience. Produce clear documentation of processor behavior, funds flows, and operational nuances to reduce dependency on individual knowledge.
• Act as a trusted advisor to Implementation and Reconciliation Managers, providing implementation context and guidance while avoiding single-threaded dependency.

To thrive in this role, you have

• 8+ years in bank and/or payment operations with a broad understanding of operations; including accounting, funds flow, settlement, processing, etc. 
• A strong reconciliation background
• An understanding of the end-to-end payments ecosystem, including payment methods, card networks, issuer processing, and the regulatory environment
• An understanding of ACH originations, returns, settlements and everything in between, AAP certification is a huge plus
• Familiarity with network operations including Visa, Mastercard, PLUS, and Star, as well as with network vendors that facilitate AFT/OCT payments and other forms of card-based money movement
• Extensive experience with Google Office (Sheets, Docs and Slides), analytics platforms (Looker, Snowflake), SQL, core banking systems and related products.
• Experience working cross functionally with Product, Accounting, Compliance, Legal, Risk & Engineering to identify, evaluate and size opportunities and prioritize work
• Experience driving continuous improvement projects, where you’ve applied deep knowledge to uncover and execute both short term and long term optimizations
• A member obsessed mindset, eager to learn and improve the user experience
• A curious and creative problem solving ability - can facilitate resolution of issues in a timely manner by working cross-functionally with product and engineering teams
• Excellent business acumen, communication skills and a self-starting attitude

#LI-Onsite #LI-GC1

About the Role

We are hiring for a Sr. Product Marketing Manager to lead go-to-market strategy across Chime’s Lending product ecosystem. In this role, you’ll own how we position and bring to market products like MyPay, SpotMe, and other lending and credit offerings—translating complex financial capabilities into clear, compelling value for our members.

You’ll partner closely with Product, Risk, Legal, and Growth to shape product narratives, influence roadmap decisions, and drive responsible adoption. This role sits at the intersection of growth and financial responsibility, requiring strong strategic thinking, cross-functional leadership, and the ability to balance business impact with member trust and regulatory considerations.

The base salary offered for this role and level of experience will begin at $176,000.00  and up to $244,000.00  Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Own and execute go-to-market strategy for key products and features, from launch through iteration and scale
• Develop clear, differentiated positioning and messaging that drives customer understanding and adoption
• Drive cross-functional alignment across Product, Growth, Brand, and Analytics to ensure cohesive execution
• Influence product strategy and roadmap through customer insights, market understanding, and competitive analysis
• Improve product adoption, engagement, and retention through data-informed marketing strategies
• Partner with Growth and Lifecycle teams to ensure effective channel execution and performance optimization
• Establish best practices and frameworks for repeatable, high-quality product launches

To thrive in this role, you have

• 6–10+ years of experience in product marketing
• 2+ years of consumer lending experience 
• Proven track record of owning end-to-end go-to-market strategy for products or features
• Strong expertise in positioning, messaging, and value proposition development
• Experience partnering closely with Product, Growth, Brand, and Analytics
• Ability to translate complex product capabilities into clear, compelling customer narratives
• Strong analytical mindset with experience using data to inform strategy and measure impact
• Demonstrated ability to drive cross-functional alignment and execution without formal authority

#LI-AM1 #LI-Hybrid

About the role 

We’re seeking an Accounting Manager that will play a meaningful role supporting the Accounting function at Chime! This role will be a part of the Controllership team, essential to the company’s month-end close process. In this role, you will have the opportunity to improve the efficiency of close processes, take ownership of challenging and complex accounting areas and support major projects that impact the entire accounting organization. 

The base salary offered for this role and level of experience will begin at $119,000.00 and up to $165,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to 

• Actively be involved in the monthly close process, including the preparation of reports and analysis and reviewing various journal entries of staff 
• Prepare journal entries, balance sheet reconciliations and flux analysis at month-end close 
• Help document, implement and maintain appropriate accounting policies, processes and internal controls 
• Improve existing processes, controls, and documentation, suggest and implement improvements to scale and automate manual procedures 
• Collaborate with key cross-functional partners including finance, data analytics, marketing, legal and others on a variety of projects 
• Support the accounting team on critical accounting projects, including the implementation of system improvements, new product launches and other ad-hoc items
• Support external audit requirements 
• Assist in financial reporting during the month-end and quarterly close process

To thrive in this role, you have 

• Bachelor’s degree and a minimum of 5-7 years of accounting or finance experience. Big 4 public accounting preferred 
• CPA, or CPA candidate preferred, with proven understanding of U.S. GAAP
• Demonstrate attention to detail and experience in balancing multiple projects simultaneously to achieve results 
• Excellent interpersonal, time and self-management skills & ability to prioritize
• Phenomenal teammate with a positive attitude that embraces change and thrives in a fast-paced environment 
• Strong analytical and problem solving skills, proactive and faces challenges head-on
• Advanced Microsoft Excel/Google Sheets skills, with the ability to manipulate and digest mass amounts of data 
• Bonus Experience: Month-end close, SOX, Netsuite, SQL, and Looker

#LI-BE1 #LI-Onsite

About the role

We’re seeking a Finance Associate to support the Payments function at Chime! In this role, you will play a critical part in ensuring forecasting accuracy while driving forward high-impact strategic and financial initiatives. You’ll partner closely with business leaders and finance team members to provide insights, influence decision-making, and help shape Chime’s financial strategy.

Supporting Cost of Revenue (COR), you will collaborate with cross-functional partners across Strategy, Product, Data, Engineering, and Accounting to drive accuracy, visibility, and predictability in our cost forecasting. You will help design and operationalize scalable forecasting models, improve data pipelines, and ensure alignment between financial models and underlying business drivers.

You will support key COR forecasting areas such as processing, network, and bank-related costs, partnering with stakeholders to understand key drivers like transaction volume, pricing changes, and product evolution. You will also work closely with Accounting during close to validate actuals, explain variances, and ensure financial accuracy.

In addition, you’ll play a key role in the bottoms-up planning and forecasting process,  develop financial models and reporting, and proactively identify opportunities to leverage AI and automation to improve forecasting accuracy, scalability, and efficiency. We are looking for an analytical problem-solver who can break down complex problems into actionable components without losing sight of the overall strategy.

The base salary offered for this role and level of experience will begin at $105,000.00 and up to $145,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Own and improve COR forecasting processes, incorporating key drivers such as transaction volumes, pricing, vendor changes, and product evolution
• Develop, deliver, and maintain Cost of Revenue reporting and dashboards (e.g., vendor costs, transaction drivers) to ensure visibility and accuracy for business and finance leadership
• Partner cross-functionally with Strategy, Product, Data, Engineering, and Accounting to support financial decision-making and accountability
• Support monthly close processes by validating actuals, and explaining variances and business performance across COR categories
• Leverage AI and automation to streamline financial processes, improve data quality, and enhance scalable reporting and forecasting capabilities that support Chime’s growth and enable smarter, faster decision-making
• Support ad hoc analyses and strategic initiatives focused on optimization opportunities across COR

To thrive in this role, you have

• Minimum 3+ years of Finance/FP&A, investment banking, Big 4 accounting/advisory, or consulting experience
• Bachelor's Degree, or equivalent degree in Finance, Accounting, Economics or other relevant field
• Track record of budgeting, forecasting, and financial modeling with strong accuracy and attention to detail
• Strong sense of ownership and commitment to quality, working diligently to navigate ambiguity/obstacles and drive projects to completion
• Strong process-improvement mindset with demonstrated ability to leverage AI and automation to scale finance workflows and improve forecasting precision and turnaround time
• Proven ability to manage multiple priorities and competing deadlines in a fast-paced environment
• Advanced G-Suite, Microsoft Excel, Word, and presentation tools (PowerPoint, G-Slides) skills required
• Experience identifying, designing, or deploying AI-driven use cases within finance workflows (e.g., forecasting automation, reporting acceleration, variance analysis, or scenario modeling)
• Bonus Experience: Pigment, Netsuite, Looker, Workday, SQL, Snowflake, Python/coding tools, and direct experience with R&D and/or transaction loss forecasting

#LI-BE1 #LI-Onsite

About the role

We’re hiring a Lead Data Analyst, Growth Science to use advanced science to estimate the incrementality of Marketing, Product, and Lifecycle Marketing and to improve their performance. As a senior individual contributor, you’ll lead high-impact growth initiatives through the use of media mix modeling, experimentation and quasi-experimentation, and predictive modeling.  You will play a role in defining how we estimate incrementality and how we improve performance.

The base salary offered for this role and level of experience will begin at $152,000.00 and up to $210,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Partner with and support vendor developing of our media mix model
• Design, execute, and read out results of complex experiments and quasi-experiments not supported by our A/B testing vendor
• Develop predictive models to improve performance of Marketing, Product, and Lifecycle Marketing initiatives
• Partner with Marketing, Product, and Lifecycle Marketing, to drive business outcomes
• Mentor other analysts in our team on experimentation and statistics.  Improve the team’s technical rigor

To thrive in this role, you have

• A strong orientation toward business impact — you ensure insights lead to measurable business results
• Demonstrated ability to influence senior stakeholders and guide strategic decisions in ambiguous, fast-moving environments
• PhD in statistics, economics, or similar social science with emphasis on quantitative methods
• 5+ years of experience in applied science roles, with deep expertise in predictive modeling and causal inference; Experience in FinTech and in Marketing strongly preferred
• Advanced skills in SQL and Python or R.  Experience in use of AI to accelerate and improve end-to-end process

#LI-Hybrid #LI-AM1

About the role 

We’re looking for a Full-Stack Engineer to help build some of Chime’s newest and most impactful member experiences within our Spending, Savings & Investing organization. This role will contribute to Multiplayer projects such as Joint & Teen accounts - enabling shared financial experiences for families, as well as new initiatives exploring next-generation banking infrastructure that can improve speed, flexibility, and access to financial products.

These efforts introduce new financial product constructs and require evolving core account systems while delivering seamless member experiences. You’ll work closely with engineers, product managers, and designers to ship scalable, reliable features that support millions of Chime members.

The base salary offered for this role and level of experience will begin at $133,000 and up to $184,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Independently own and deliver feature-level work end-to-end, from implementation through testing and deployment
• Build product features across backend services and client applications
• Collaborate with engineers, product managers, and designers to deliver member-facing capabilities
• Write clean, reliable, and maintainable code across services and client applications
• Participate in code reviews and contribute to design discussions and implementation planning
• Contribute to improving performance, reliability, and scalability of systems
• Work across teams to support the evolution of core systems and platform capabilities
• Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.

To thrive in this role, you have

• 3+ years of experience building production-grade software, with experience shipping user-facing features
• Experience contributing to features end-to-end, including implementation, testing, and deployment
• Experience building backend services and APIs, with an understanding of service-based architectures and working across client applications, including web (e.g., React) and mobile (e.g., React Native), to build user-facing features
• Familiarity with scalable systems and best practices for performance and reliability
• Ability to work with some ambiguity and navigate problems within established systems and patterns
• Strong collaboration skills, with experience working with engineers, product managers, and designers
• A growth mindset with a focus on ownership, learning, and continuous improvement

#LI-Hybrid #LI-AA1

About the role

Chime is looking for a Senior Manager of Marketing Analytics to lead and scale our Marketing Analytics function during a critical phase of growth. In this role, you’ll set the vision for how marketing analytics drives business strategy.  You’ll lead a high-performing team using descriptive analytics, modeling, and experimentation to advise Marketing and Executive leadership on where and how to invest for maximum impact.

The base salary offered for this role and level of experience will begin at $188,000 and up to $260,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Drive business outcomes.  This role is critical for the Growth org, this team is meant to deliver outcomes not academic analyses that will sit on a shelf
• Set and implement the vision and strategy for the Marketing Analytics team
• Lead, mentor, and scale a team of marketing analysts, fostering high standards for technical rigor and business impact
• Prioritize the team’s work.  Improve the team’s processes using AI.
• Own the company’s marketing reporting and analysis for paid, owned, and integrated channels, and for performance across acquisition, activation, engagement, retention, and LTV
• Build scalable reporting infrastructure and self-serve tools that improve marketing velocity and accountability
• Use MMM, experimental, and quasi-experimental methodologies to estimate incremental impact
• Translate complex analyses into clear and persuasive executive-level recommendations.  Partner with Marketing, Finance, and Product leadership to inform budget allocation and investment strategy

To thrive in this role, you have

• 10+ years of experience in analytics or a related quantitative field, with 8+ years in Marketing Analytics within a B2C technology company
• A results-oriented mindset with a bias toward action, clarity, and high standards
• Exceptional stakeholder management skills and experience influencing senior leadership and cross-functional executives
• A demonstrated record of using data to drive measurable business impact in a consumer-facing marketing team.  Experience with brand and performance marketing and how marketing teams operate those functions
• Experience leading and developing high-performing analytics teams, with a track record of elevating talent and building strong culture
• Deep expertise in marketing measurement, including attribution modeling, media mix modeling, causal inference, customer lifetime value modeling
• Strong SQL proficiency and experience working with large-scale data warehouses
• Proficiency in BI and visualization tools (e.g., Looker, Tableau, PowerBI); experience improving data accessibility across organizations
• Strong statistical foundation (e.g., hypothesis testing, predictive modeling, experimental design), experience with Python

#LI-AM1 #LI-Hybrid

About the role 

We’re hiring a Senior Associate, Business Compliance to join our Marketing Compliance team to help ensure Chime’s products, services, and brand are marketed in a way that’s clear, compliant, and member-first. In this role, you’ll review and advise on end-to-end marketing and advertising initiatives, partnering closely with Marketing, Product, Legal, and our issuing bank partners to bring campaigns to life responsibly. You’ll stay ahead of the evolving regulatory landscape and translate complex requirements into practical guidance that enables the business to move quickly and confidently.

The base salary offered for this role and level of experience will begin at $101,000.00 and up to $140,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Review and advise on marketing and advertising materials across digital, social, mobile, influencer, lifecycle, and traditional channels to ensure compliance with applicable laws and regulatory guidance
• Apply deep knowledge of UDAAP, FTC Guidelines, Reg Z, Reg E, Reg DD, FCRA, VISA branding rules, and applicable state laws
• Independently execute day-to-day marketing compliance reviews with strong quality assurance and documentation practices
• Identify regulatory risk early and provide clear, pragmatic mitigation guidance that balances compliance with member experience
• Research, interpret, and apply evolving regulatory requirements to new products, campaigns, and growth initiatives
• Support the compliance function in defining and achieving departmental initiatives, maintaining relevant policies and procedures, developing documentation solutions, and liaising with auditors.
• Build strong cross-functional partnerships and deliver training or guidance to help teams understand and operationalize marketing compliance expectations

To thrive in this role, you have

• 5+ years of experience in banking, credit, payments, deposits, or marketing compliance within financial services
• Experience researching, interpreting, and applying financial services regulations to marketing or product initiatives
• Demonstrated knowledge of key regulations including but not limited to: Marketing and Advertising Compliance, UDAAP, FTC compliance, TILA (Reg Z), TISA (Reg DD), VISA branding rules, Electronic Funds Transfers (Reg E), FCRA, various state money transmission laws and regulations
• Experience reviewing digital and traditional marketing content, including FTC Endorsement and Testimonial Guidelines and claim substantiation analysis
• A track record of independently executing compliance reviews with minimal oversight
• Excellent analytical thinking skills  with ability to identify patterns, risks, and opportunities for improvement
• Strong written and verbal communication skills, with the ability to influence stakeholders and drive consensus on risk mitigation
• A collaborative mindset and the ability to build trusted relationships across Legal, Marketing, Product, and external bank partners

#LI-BE1 #LI-Hybrid

About the role

Chime’s Instant Loans team builds products that give members upfront liquidity for larger, specific needs, with clear, predictable repayment that helps them build credit responsibly. As an engineer on the team, you’ll work across the stack to build and scale services that offer a few hundred to a few thousand dollars over terms from months to years, making fair credit accessible to people who are often denied by traditional banks. This role is ideal for engineers who want to move quickly, collaborate closely with product, design, data, and risk, and care deeply about expanding financial access and stability for millions of members.

The base salary offered for this role and level of experience will begin at $133,000 and up to $184,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. 

In this role, you can expect to

• Design, develop, test, refactor and scale backend implementations of new and existing consumer product features
• Work on member-facing mobile app, including designing and building strong, resilient APIs that power key member experiences.
• Collaborate with cross functional teams to understand member pain points and come up with solutions
• Develop thoroughly tested code and conduct quality assurance on all new code alongside our QA team
• Proactively identify opportunities for improving the reliability and scalability of our systems
• Engineers are required to participate in on-call rotation. Being on call may include responding to incidents outside of regular working hours when necessary.

To thrive in this role, you have

• 3+ years developing software in a production environment at scale
• Proven experience with Ruby on Rails or comparable frameworks
• Comfort working across the stack and an eagerness to learn new technologies
• Experience designing APIs, working with transactional databases and caching systems
• A product mindset with a strong bias toward experimentation, iteration, and measuring impact
• Exposure to large-scale architecture patterns and an appreciation for clean, maintainable code
• A collaborative spirit and strong communication skills, with experience working cross-functionally
• Experience working in a fast-paced, product-focused environment (Fintech experience is a plus)

#LI-Hybrid #LI-SB1

About the Role

We’re seeking a Strategic Finance Manager to join Chime’s Growth & Marketing Finance team. This role partners closely with cross-functional leaders across Growth, Marketing, Product, and Data to evaluate growth initiatives, measure performance, and inform strategic investment decisions. Our team’s mandate is to bring rigorous, data-driven insights to help Chime scale efficiently and drive sustainable growth.

As a thought partner to the business, you will play a critical role in shaping how Chime evaluates and prioritizes growth opportunities—from new acquisition strategies to new product launches. You will structure complex business questions, build analytical frameworks, and translate performance data into clear recommendations that influence how and where we invest.

As Chime continues to expand, we’re looking for versatile, strategic thinkers who can move fluidly between deep analysis and cross-functional leadership. In this role, you’ll lead growth-focused analyses end-to-end- from problem definition and hypothesis development through modeling, insight generation, and executive communication - while working closely with partners to drive alignment and execution. Success in this role requires strong analytical rigor, sound judgment, and the ability to operate with ownership in a fast-paced, evolving environment.

The base salary offered for this role and level of experience will begin at $141,000.00 and up to $$195,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Partner with Finance, Marketing, and Product leadership to support growth strategy discussions, define success metrics, and measure the impact of growth initiatives across the user lifecycle
• Lead cohort-based analyses and deep dives by extracting, visualizing, and synthesizing data to identify performance trends, key drivers, and areas of opportunity across acquisition and engagement
• Evaluate risks and opportunities to the current growth plan by developing a holistic understanding of Chime’s marketing and growth roadmap
• Develop, deliver, and maintain clear, insightful reporting that helps business leaders track progress vs expectations 
• Support and continuously improve forecasting processes, systems, and tooling to better reflect growth dynamics, streamline operations, and enhance scalability and automation
• Contribute to earnings preparation and executive narratives related to user growth, translating complex analyses into clear insights and externally facing performance stories
• Leverage automation and emerging AI capabilities to enhance reporting, streamline workflows, and improve scalability

To thrive in this role, you have

• 8+ years of relevant experience in Strategic Finance, investment banking, private equity, consulting, venture capital or a related field, ideally within a high-growth technology environment
• Exceptional skills with building scalable, efficient, and intuitive financial models; prior experience with Looker and SQL a plus
• Demonstrated prior experience with cohort data and ROI analysis; familiarity with marketing ecosystem, acquisition channels, and channel KPIs a plus
• Excellent communication skills, capable of synthesizing complex findings into concise and actionable insights 
• High attention to detail and a strong ownership mindset, with the ability to manage multiple priorities and deliver accurate work in a fast-paced environment
• Ability to work and influence cross-functionally with minimal guidance; you will communicate with cross-functional partners and senior leadership on a weekly basis

#LI-BE1 #LI-Onsite

About the Role

Chime is the largest and fastest-growing U.S. player in the challenger-banking space. Through our banking partners, we offer access to bank accounts with fee-free overdraft, provide members the chance to receive early access to their paychecks, help them improve their credit, and more. We created Chime because we believe everyone deserves financial peace of mind.

We’re looking for a Lead Data Analyst to drive forecasting for key growth and revenue drivers and deliver insights that shape business decisions. You’ll own end-to-end forecasting workstreams such as member growth, purchase volume, deposit volume, and intramonth performance tracking - while partnering closely across Analytics, Data Science, Product, Marketing, and Investor Relations.

This role is ideal for someone who’s highly analytical and model-driven, but equally strong at turning numbers into a clear narrative that leaders can act on.

The base salary offered for this role and level of experience will begin at $152,000 and up to $210,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Own core forecasting workstreams for key business metrics (e.g., member growth, purchase volume, deposit volume), including in-year outlooks and contributions to longer-range forecasting.
• Build, maintain, and improve forecasting models that are accurate, transparent, and scalable; document assumptions and create repeatable processes.
• Run intramonth pacing, variance, and sensitivity analyses, identifying key drivers and surfacing risks/opportunities early.
• Develop scenarios and “what-if” analyses to support planning and real-time decision-making (e.g., upside/downside cases, impact of product or marketing changes).
• Partner cross-functionally to align inputs and assumptions, reconcile differences across reporting/forecasting views, and ensure a single source of truth where possible.
• Own unit economics and profitability analytics, including LTV/CAC, ROI analysis, and framework development for evaluating product and growth initiatives.
• Improve dashboards and forecasting tooling (spreadsheets, Looker/Pigment or similar) to increase visibility, consistency, and speed of insight.

To thrive in this role, you have

• 4–8 years of experience in forecasting, finance analytics, strategic finance, or a similar quantitative role (fintech/payments/consumer financial services is a plus).
• Demonstrated ability to own forecasting end-to-end and deliver decision-driving insights to senior stakeholders.
• Strong modeling instincts: comfortable living in the details (assumptions, drivers, sensitivities) while keeping the business story straight.
• Excellent communication: able to translate analytical output into crisp narratives, tradeoffs, and recommendations for technical and non-technical audiences.
• Expert SQL skills - able to translate business questions into robust queries, understand edge cases, and explore a warehouse efficiently to find the right data.
• Proficiency in Python or R - writes reproducible, well-structured code with a tendency toward automation and scalable analysis.
• High accountability, strong judgment, and comfort operating in ambiguity and fast-moving environments.

#LI-Hybrid #LI-BE1

About the Role

Chime is the largest and fastest-growing U.S. player in the challenger-banking space. Through our banking partners, we offer access to bank accounts with fee-free overdraft, provide members the chance to receive early access to their paychecks, help them improve their credit, and more. We created Chime because we believe everyone deserves financial peace of mind.

We’re looking for a Staff Data Analyst to lead critical forecasting and performance insights for Chime’s core growth and revenue drivers. In this role, you’ll set the strategy and operating model for forecasting across key metrics (e.g., member growth, purchase volume, deposit volume), drive scenario planning and investment tradeoffs with senior leadership, and elevate how Chime measures and communicates performance and unit economics.

You’ll operate at the intersection of Finance, Strategy, Analytics, and Product—partnering closely with Finance leadership and collaborating across Marketing, Product, Operations & Member Experience, Risk, and Investor Relations. Your work will inform high-impact decisions and help ensure Chime has scalable forecasting capabilities as the business matures.

The base salary offered for this role and level of experience will begin at $170,000 and up to $235,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Own end-to-end forecasting strategy and operating rhythm for core business and financial drivers, including in-year outlooks, long-range planning inputs, and assumption governance.
• Define and evolve forecasting frameworks that improve accuracy, transparency, and consistency - standardizing templates, processes, and documentation across teams.
• Drive scenario planning and investment tradeoff discussions with senior leaders (e.g., “Where should we invest for the highest impact, and what are the expected outcomes and risks?”), including sensitivities and decision-ready recommendations.
• Create performance narratives for key KPIs and unit economics, ensuring leaders have clear, consistent readouts on what’s changing, why it’s changing, and what actions are required.
• Be the arbiter of truth for forecasting and performance measurement, aligning stakeholders on metric definitions, reconciling differences across sources, and raising the bar on analytical rigor and clarity.
  Partner deeply across the company—work hand-in-hand with Finance and influence leaders across Marketing, Product, Operations & Member Experience, Risk, and Investor Relations to align assumptions, drive accountability, and accelerate decisions.
• Scale insights and tooling—own development of dashboards, automation, and self-serve analytics (e.g., Looker/Tableau/Pigment, SQL/Python/R pipelines) that improve speed-to-insight and reduce manual effort.
• Develop talent and raise the bar by managing, mentoring and coaching managers / analysts and setting best practices for modeling, communication, and stakeholder management.

To thrive in this role, you have

• 8–10 years in strategic finance, forecasting/FP&A, finance analytics, or a similarly analytical finance role (fintech/payments/consumer financial services strongly preferred).
• Track record of leading complex forecasting and planning workstreams and influencing senior leaders through structured tradeoffs and decision-ready narratives.
• Deep fluency in financial metrics, unit economics, and performance measurement, including how investors evaluate business performance.
• Strong modeling and analytical skills; able to connect operational drivers to financial outcomes and communicate uncertainty appropriately.
• Advanced SQL and spreadsheet modeling; Python or R proficiency for reproducible analysis and automation strongly preferred.
• Exceptional communication and stakeholder leadership—able to align cross-functional teams, resolve ambiguity, and drive decisions without relying on authority.
• Strong ownership and pace; comfortable operating in a high-growth environment and continuously improving systems and processes.

#LI-Hybrid #LI-BE1

About the role 

We are hiring a Compliance Fair Lending Lead to join our Business Advisory team to support the exciting products and services at Chime, with a focus on fair lending and fairness. As a Fair Lending Lead, you will support new and existing Chime product development by advising product, marketing, credit risk, and DS/ML teams on compliance and strategies for fair lending and fairness compliance. You’ll also provide advisory support for our Instant Loans product. You will monitor the evolving regulatory landscape and advise on enhancements to existing Chime products, services, and models to remain fair and responsible as they continue to scale.  

The base salary offered for this role and level of experience will begin at $127,000.00 and up to $175,000.00. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to 

• Support the maintenance, enhancement, and execution of the fair lending compliance program, including governance, policies and procedures, advisory frameworks, risk assessment, and testing
• Perform ongoing reviews of consumer complaints, marketing & advertising, loan documentation, and all applicable consumer-related forms for fair lending and fairness risks
• Evaluate proposed business change to ensure compliance with applicable fair lending-related laws and regulations
• Drive corrective actions taken to address fair lending issues, including assisting with the implementation of remediation, conducting follow-up reviews to determine the adequacy, and effectiveness of the action taken
• Establish and maintain strong relationships with internal and external stakeholders.

To thrive in this role, you have

• 7+ or more years of experience in banking, credit, lending, or equivalent experience in product compliance, with at least 4+ years working in ECOA and UDAAP compliance. Fintech experience is a plus.
• Demonstrated knowledge of key regulations including but not limited to ECOA, UDAAP and other consumer protection regulations
• Experience in advising product, marketing, machine learning teams on issues related to ECOA and UDAAP compliance. 
• Excellent analytical, verbal and written communication skills.
• Experience independently executing quality, timely compliance management system components. 
• Ability to develop solutions and advise on  issues, with minimal oversight from your leadership team.
• A desire to collaborate and have the ability to influence both your colleagues and external partners to achieve consensus on regulatory risk issues and appropriate mitigation. 
• Experience working with statistics, analytics, and other technical tools is a plus.

#LI-Hybrid #LI-BE1

About the role

We’re seeking a Staff Accountant that will play a meaningful role supporting the Accounting function at Chime! This role will be a part of the Controllership team, essential to the company’s month-end close process. In this role, you will have the opportunity to improve the efficiency of close processes, take ownership of challenging and complex accounting areas and support major projects that impact the entire accounting organization.

The base salary offered for this role and level of experience will begin at $65,000 and up to $90,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to

• Actively be involved in the monthly close process, including the preparation of reports and analysis
• Prepare journal entries, balance sheet reconciliations and flux analysis at month-end close
• Help document, implement and maintain appropriate accounting policies, processes and internal controls
• Improve existing processes, controls, and documentation, suggest and implement improvements to scale and automate manual procedures
• Collaborate with key cross-functional partners including finance, data analytics, marketing, legal and others on a variety of projects
• Support the accounting team on critical accounting projects, including the implementation of system improvements, new product launches and other ad-hoc items
• Support external audit requirements
• Assist in financial reporting during the month-end and quarterly close process

To thrive in this role, you have

• Bachelor’s degree and a minimum of 2-3 years of accounting or finance experience. Big 4 public accounting preferred.
• CPA, or CPA candidate preferred, with proven understanding of U.S. GAAP.
• Demonstrate attention to detail and experience in balancing multiple projects simultaneously to achieve results.
• Excellent interpersonal, time and self-management skills & ability to prioritize
• Phenomenal teammate with a positive attitude that embraces change and thrives in a fast-paced environment.
• Strong analytical and problem solving skills, proactive and faces challenges head-on
• Advanced Microsoft Excel/Google Sheets skills, with the ability to manipulate and digest mass amounts of data
• Bonus Experience: Month-end close, SOX, Netsuite, SQL, and Looker

#LI-BE1 #LI-Hybrid

About the role

We are looking for a Sr. Full Stack Application Security Engineer with deep expertise in mobile application security to join our Product Security team. This role is hands-on and impact driven. You will work directly with mobile, backend, and platform engineering teams to identify, prevent, and remediate security issues across our iOS, Android, API, and backend systems.

You will operate close to the code and close to the product. That means reviewing architectures across the stack, influencing secure design decisions early, and helping teams ship features safely without slowing delivery. This role is for someone who understands how modern distributed systems and mobile apps are built, deployed, and attacked in real-world environments.

While mobile application security is a core focus, you will be part of a team that owns security posture across the full application stack including APIs, backend services, identity and authentication flows, and CI/CD pipelines.

The base salary offered for this role and level of experience will begin at $213,000 and up to $295,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. 

In this role, you can expect to

• Build and improve security capabilities, automation, and guardrails for mobile applications and backend/API services
• Perform application or API/backend penetration testing 
• Identify, triage, and help remediate vulnerabilities across Chime products
• Partner closely with engineering and product teams to embed security into the development lifecycle across mobile apps, APIs, and backend services
• Perform architecture and code reviews across the stack (iOS/Android, APIs, backend) with a focus on secure data storage, authentication, authorization, secure communication, and session/token handling
• Leverage AI to accelerate security workflows (e.g., code review support, triage, threat modeling), and partner with teams building AI-enabled features to define and implement production-grade AI security controls 

To thrive in this role, you have

• 5+ years of experience in application security, with strong hands-on experience across both mobile and backend systems 
• Hands on experience securing iOS and Android applications in production environments
• Strong understanding of mobile threat models and common attack techniques
• Experience with mobile security testing techniques, including static and dynamic analysis
• Familiarity with iOS and Android platform security features and limitations
• Practical coding experience, preferably in Ruby, Go, Python  languages
• Ability to clearly communicate security risks, tradeoffs, and remediation guidance to engineering partners

#LI-Hybrid #LI-JL1

About the role

We’re hiring a Design Operations Lead to join our Product Design team. In this role, you’ll build and scale the systems that help our design org move faster, deliver high-quality work, and operate with greater consistency.

You’ll partner closely with Design leadership, working day-to-day with the Head of Design. Key areas of focus include introducing and testing new workflows, strengthening planning and execution, and ensuring the team is set up to do its best work.

The base salary offered for this role and level of experience will begin at $165,000 and up to $215,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience.

In this role, you can expect to:

• Build and scale operational systems that improve design velocity, quality, and consistency
• Partner with Product Design leadership to define and implement workflows and tools
• Oversee the health and effectiveness of the Product Design organization with a people-first approach
• Partner with the VP of Product Design to establish operating rhythms and leadership communications
• Drive clarity and alignment through planning, prioritization, and cross-functional coordination
• Define and track measurable goals and KPIs for the design organization
• Identify process gaps and continuously improve workflows to support a high-performing team
• Drive the adoption and integration of AI-powered tools and workflows to accelerate velocity, improve quality, and reduce operational overhead

To thrive in this role, you have:

• Led or scaled Design Operations, Creative Operations, or similar functions within a product-focused organization
• Built systems and processes that measurably improve team velocity, quality, and alignment
• Partnered closely with senior design leadership on org planning, operating rhythms, and execution
• Strong cross-functional instincts, with a track record of working effectively across Product, Engineering, and Design
• Implemented tools, workflows, or systems that drive operational efficiency at scale
• Comfort operating in ambiguity, with the ability to build from 0→1 and evolve systems over time

About the role

SpotMe provides our members with liquidity when and where they need it so they can still buy groceries, pay for transportation or cover unexpected expenses when money is tight. We’re looking for a backend engineer to help build and operate our services that make this possible. You’ll join a tight-knit, collaborative team that holds a high bar for quality, learns together and cares deeply about solving real member problems.

Our members regularly tell us SpotMe is one of the main reasons they recommend Chime. If you’re curious, collaborative and excited to grow as a product-minded backend engineer, this is a chance to work on a beloved, high-impact feature at meaningful scale.

The base salary offered for this role and level of experience will begin at $133,000 and up to $184,000. Full-time employees are also eligible for a bonus, competitive equity package, and benefits. The actual base salary offered may be higher, depending on your location, skills, qualifications, and experience. 

In this role, you can expect to

• Design, develop, test and scale backend APIs and services of new and existing product features
• Collaborate closely with mobile, product, design, risk and data partners to understand member pain points and turn them into simple and reliable solutions
• Proactively identify opportunities for improving the reliability and scalability of our systems
• Work across the engineering team to improve and uphold high technical standards
• Participate in code reviews, on-call rotations and incident follow-ups to grow quickly while helping the team raise the bar on quality and operational excellence

To thrive in this role, you have

• 3+ years developing software in a production environment at scale
• Proven experience with Ruby on Rails or comparable frameworks
• Experience working with transactional databases and caching systems
• Exposure to architectural patterns of large, high-scale web applications
• An appreciation of maintainable and well-tested code
• A collaborative, low-ego working style. You enjoy pairing with others, giving and receiving feedback and helping your teammates succeed
• Enjoyment in learning and diving into the deepest levels of how things work
• Start-up experience as an added plus
• A strong product and member mindset. You care about the real people on the other side of the API and are motivated by seeing your work have a positive impact

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