Field Quality Engineer, Energy Storage

Redwood Materials is currently searching for a Field Quality Engineer to join as an early member of a new engineering team working on our Battery Energy Storage System product line. You will be responsible for ensuring the quality, reliability, and safety of deployed Battery Energy Storage System (BESS) assets by identifying, investigating, and preventing field issues. This role works closely with Operations & Maintenance (O&M) teams that perform routine monitoring and maintenance, and with Service Engineering, which owns advanced technical escalation. 

The Field Quality Engineer serves as the frontline quality owner in the field, focusing on identifying systemic quality issues, conducting structured investigations, and driving corrective and preventive actions. This role plays a critical part in reducing repeat failures, improving fleet reliability, and feeding real world learnings back into engineering, suppliers, and operational processes. You’re a doer, excited about getting your hands dirty and working in a dynamic, fast-paced setting, and want to shape a new department at Redwood.

Responsibilities will include:

Senior Software Engineer, Energy Storage

This position is on a team building the software platform that powers optimized control and market participation of battery energy storage systems (BESS) — software that runs both on site controllers and in the cloud. Our scope spans the full stack: compute infrastructure, telemetry, asset modeling, alerting, feature ingestion and storage for forecasting and optimization, simulation and operational control orchestration, and integration with energy markets. We're a lean team that holds ourselves to high standards in both the quality of what we build and the speed at which we build it. We value collaboration, trust, learning, and engineering excellence, and we genuinely enjoy building great things together.

Responsibilities will include:

• Contribute to BESS data engineering — building and maintaining telemetry pipelines and stores, and feature ingestion and storage systems for forecasting and optimization
• Design, build, and maintain simulation and training infrastructure — platforms for running and orchestrating simulations at scale
• Develop and operate real-time forecast and optimization workflows, orchestrating pipelines that drive BESS operations
• Support energy market integration, including data ingestion and bid management
• Collaborate across the full stack and across team boundaries to ensure the product system works well as a whole
• Write well-tested, well-monitored software and iteratively improve it over time
• Apply AI tools to accelerate development while maintaining high system design quality and code standards

Desired Qualifications: 

• Strong software design instincts — thinks in systems, reasons from first principles, and understands the real-world challenges of building available, reliable, scalable, and secure distributed systems
• Comfortable using AI tools to move faster without letting them erode system design or code quality
• Excellent collaborator — communicates clearly, listens well, and makes the people around them better
• Bias toward action — takes initiative, makes progress in ambiguous situations, and doesn't wait for perfect information
• Systems thinker and owner — willing to think and collaborate across team boundaries to make sure the product works well as a whole
• Rigorous about quality — writes well-tested, well-monitored software and iterates on it over time
• B.S. or advanced degree in Software Engineering, Computer Science, or another discipline, combined with 2-5 years of experience in software engineering.
• Experience with relevant technologies a plus: Kubernetes, Rust, Python, NATS, PostgreSQL/TimescaleDB, SQLite
• A passion for sustainability and making the world a better place! 

Toshiba Global Commerce Solutions is seeking a Sr. Sales Representative . This Sales Representative will be the primary focal point for the full breadth of Toshiba retail solutions, have a deep expertise in retail and retail technology, and provide account leadership in collaboration with pre-sales consultants and delivery personnel. The Sales Representative will reach and exceed assigned sales goals for a full suite of Point of Sales solutions including hardware, software, services or solutions. The incumbent must have a broad sales or technical background with experience in working directly with customers to consult, sell, and architect a vision that will enable the realization of business benefits with enterprise class hardware, software and Services.

AREAS OF EXPERTISE & SPECIAL SKILLS:

• Education and Experience:
• Bachelor’s degree with 12+ years of experience, or equivalent combination.
• 8+ years of retail industry experience as a sales or technical engineer.
• 8+ years of business-to-business sales experience in hardware, software, or services.
• 5+ years of sales experience in the fuel and convenience industry
• Skills and Expertise:
• Proven track record in selling and presentation skills, prospecting, and territory management.
• Deep knowledge of retail hardware, software solutions, and services.
• Ability to understand high-level technology concepts and communicate them to non-IT executives.
• Expertise in prospecting and developing relationships with C-Level Executives in IT and Business areas relevant to stores and e-commerce.
• Skilled in MS Office Suite for constructing effective communications, presentations, documents, and financial models.
• Deep solution expertise and working knowledge of how assigned solutions solve complex business problems in a retail client’s environment.
• Working retail industry knowledge or actual experience within the industry.
• Ability to execute tactical and strategic sales plans for assigned solutions to achieve revenue targets, including handling customer campaigns and dealing with objections.
• Interpersonal and Team Skills:
• Strong presentation skills, capable of interacting with senior management levels (CEO, COO, CFO, CTO/CIO, Owner, and other managers).
• Works well in a team selling environment and maintains good relationships with other functional departments (Professional Services, Product Management, Marketing, Engineering, etc.).
• Goal-oriented and ambitious, with the capacity to reach and exceed quotas.
• Demonstrated history of in-depth knowledge of sales, account management, and techniques.
• Demonstrated cold calling sales ability with an assertive, positive, and persistent style.
• Proven customer service and relationship-building skills.
• Strong verbal and written communication skills.
• Organized with effective time management skills.
• Ability to work independently and as part of a team.
• Self-confident and professionally competitive, with the capacity to work under pressure.
• Strong work ethic

RESPONSIBILITIES

Establish and maintain a high level of positive and effective contact with customers and partners to enhance sales opportunities for new and continuing business development. Selling products and services using solid arguments to prospective customers. Execute tactical and strategic consultative sales account plans for existing and new clients in  order to achieve the revenue targets (quota) as directed by the Business. This includes the handling of queries effectively and dealing with various selling objections during the sales process. Proactively connect clients' business needs with TGCS’s portfolio of products and services. Cross-sell other Toshiba suite of solutions to existing clients.

Present and demonstrate Toshiba solutions in group meetings to senior executives and emphasizes salable features such as company vision, strategy, reputation, products/systems architecture, flexibility of design, process re-engineering capability, integration of client systems environment, return-on-investment (ROI) studies, etc.

Responds to customers RFP/RFI Requests in a timely and professional manner to facilitate success. Perform cost-benefit analyses of existing and potential customers.  Effectively position and recommend the right TGCS products and solutions. Create or reviews analysis of such tasks as: sales proposals, work-order cost estimates/proposal  completion; ROI Studies, RFP Responses, etc.

Maintaining positive business relationships to ensure future sales. Establish and maintain strong relationships, with both internal and external customers. Develop a network    in person and via phone with key decision makers in an assigned/designated territory. Network and develop relationships with C-level executives. 

Help to develop, manage, and maintain a robust pipeline of sales opportunities through the entire sales cycle, also ensuring forecasting accuracy and timeliness. Work in tandem with the various Product and Services Sales Specialists to provide a seamless interface into the company sales  efforts.

Represent TGCS in the field, at trade shows and seminars. Develop and maintain relationships with other networking and business groups in the territory. Maintain constant  awareness of markets, competitor activities and problems within the marketplace, recognizing trends that develop, and making appropriate strategic and tactical  sales/marketing/program recommendations to take corrective actions.

Travel as necessary to maintain a presence with customers, staff, and enhance relationship opportunities, attend trade shows, and visit client facilities on a consistent  timetable or schedule.

Identify opportunities for improvement processes in general working practices and team efficiency. Will work very closely with other members of the Sales Group. Give  guidance and mentorship to staff to “lead by example” and provide support to various needs of personnel.

Collaborate with implementation and service counterparts, establishing and maintaining exceptional customer relations.

Perform other related duties as assigned.

FINANCIAL IMPACT

Responsible for individual sales quota comprising of multiple medium to large convenience accounts or assigned territory.

COMPLEXITY 

Role requires the ability to:
*Be Strategic in nature, assess customer business needs and exceed customer expectations
*Possess active listening skills and effective communication strategies
*Manage the entire sales cycle from initial prospecting and qualification to deal closing
*Critical thinking skills to resolve incidents quickly and consistently
*Identify and defuse challenging customer behavior
*Have an awareness of the core processes and best practices used in service and support
*Be a key member of several teams at once. This role will cultivate and maintain positive relationships with business owners, management, and local business groups simultaneously.

About the Company:

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands.  Have you ever been in a hurry and made use of the self-checkout at Lowe’s Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ’s, or Costco?  These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader. 

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let’s get together to drive the new economy. 

**Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:  **

Group health coverage (medical, dental, & vision)
Employee Assistance Programs
Company provided life insurance 
Employee discounts
Generous paid holiday schedule, paid vacation & sick/personal days  

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we’re committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency).  We’re passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Tenstorrent is looking  for a STA methodology engineer who owns timing across advanced-node, high-performance, low-power designs, bringing deep expertise with PrimeTime, noise/crosstalk/OCV analysis, and strong scripting skills. They will lead the development and optimization of end-to-end STA methodologies and flows, drive data- and ML-assisted timing automation, and partner closely with logic, physical design, DFT, and EDA vendors to solve complex timing challenges across multiple IPs and products. 

This role is hybrid, based out of Santa Clara, CA, Austin, TX, or Fort Collins, CO.

We welcome candidates at various experience levels. During the interview process, candidates will be assessed for the appropriate level, and offers will align with that level, which may differ from the one in this posting

Who you are

• An experienced Static Timing Analysis (STA) / timing methodology engineer with a BS/M in Electrical or Computer Engineering (or equivalent experience) 5+ years in industry, focused on high-performance and low-power designs at advanced technology nodes. As well as a deep knowledge of STA tools and techniques, including noise, crosstalk, and OCV analysis.
• You are fluent with PrimeTime and related signoff tools (e.g., PT-SI, PTPX, PT-ECO) and have extensive hands-on experience driving signoff correlation, advanced static timing analysis, and signoff closure.
• You are strong at debugging timing constraints, resolving timing correlation issues, and developing effective timing closure strategies.
• You write robust, production-quality scripts in Tcl, Python, and/or Perl and are comfortable building and maintaining CAD utilities and flow components.

What we need

• A senior methodology owner to lead cross-functional efforts to solve complex timing challenges across multiple IPs, projects, and technology nodes. Experience developing and enhancing STA methodologies across the full RTL-to-GDS flow, including: Early timing estimation and timing feasibility checks. Timing optimization techniques in synthesis and place-and-route. Timing signoff methodologies and criteria. Post-route timing ECO strategies and execution.
• A technical leader to architect, optimize, and maintain production STA flows using industry-standard EDA tools, continuously improving PPA (Power, Performance, Area) and runtime efficiency.
• A methodology engineer who can explore and deploy data-driven and ML-assisted techniques to: Improve STA automation. Predict and prioritize timing risk. Guide optimization strategies across blocks and full-chip. Design, implement, and maintain scalable CAD utilities and STA flow components that improve PPA, robustness, and team productivity.
• A methodology owner who continuously refines workflows and introduces new technologies to ensure robust, PPA-optimized timing solutions across all product lines.

What you will learn

• How to scale STA methodologies across a diverse portfolio of IP and SoC programs, balancing aggressive performance targets with strict power and area constraints.
• Best practices for integrating data-driven and ML-assisted approaches into timing flows to improve automation, predictability, and decision-making.
• How to influence tool roadmaps by partnering closely with leading EDA vendors on advanced-node timing, noise, and variability challenges.
• How to operate within and help shape a rapidly evolving startup design environment, including tradeoffs between quick solutions and long-term methodology investments.
• Deeper cross-functional insight into how logic design, physical design, and DFT interact with STA methodology, and how to build flows that serve all of these stakeholders effectively.

Compensation for all engineers at Tenstorrent ranges from $100k - $500k including base and variable compensation targets. Experience, skills, education, background and location all impact the actual offer made.

Tenstorrent offers a highly competitive compensation package and benefits, and we are an equal opportunity employer.

This position requires access to technology that requires a U.S. export license for persons whose most recent country of citizenship or permanent residence is a U.S. EAR Country Groups D:1, E1, or E2 country. 

EMPLOYER IS A CONTRACTOR FOR THE U.S. GOVERNMENT. THIS POSITION WILL REQUIRE U.S. CITIZENSHIP AND ACTIVE SECRET CLEARANCE.

Role Description: 

As a Product Manager for Navy, you will collaborate with Navy Tech Leads to establish a technical roadmap for Mission outcomes with Mission Heroes, and facilitate feedback from Delivery to Product. 

Responsibilities: 

• Serves as a Product Manager for the Navy Domain. 
  • Collaborates with Navy Tech Leads to establish technical roadmap for Mission Outcomes with Mission Heroes 
  • Aligns Defense Unicorns’ Product Roadmaps to technical roadmap for your Hero and provides feedback to Product segment on Mission Need dates for features to drive adoption 
  • Share and facilitate feedback from Delivery segment with Product segment regarding Defense Unicorns’ OSS projects and productized services 
  • Work with Tech Leads to establish an aligned Delivery roadmap, using Product roadmaps 
  • Follow company best practices in strategies for building Delivery solutions
  • Balance priorities from users, customers, stakeholders, and the team to deliver mission value in a scalable way
• Fosters an environment for Unicorn growth, mentorship, and coaching within the team
• Fosters an environment for Defense Unicorns values and principles to thrive

Travel Expectations: 4-12 times per year

The listed responsibilities are not exhaustive and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who is able to adapt and take on new responsibilities as they arise.

Preferred Experience and Qualifications:

• US Citizenship and active SECRET clearance
• Proficient in translating pain points to root cause problems and working with engineers to build a roadmap for value delivery
• Proficient in modern software development processes and practices, including DevSecOps, Continuous Delivery, and User-Centered Design
  • Expertise with modern software development processes and practices, including DevSecOps, Continuous Delivery, User-Centered Design, and Value Stream Architecture, and varying Agile frameworks; able to apply and adapt principles and ceremonies from different frameworks to suit the team, the product, and the mission objectives
• Experience managing cross functional engineering teams
• Skilled in expectation management across different personas
• Experience and passion for software delivery for Mission Success within the tech industry or Department of Defense
• Exhibit enough technical depth to understand architectural decisions and translate in a way that stakeholders, users, and the team can understand and be aligned on

The Senior Sales Specialist is responsible for tracking and managing orders, verifying pricing, working with Logistics.  Monitor accounts receivable, process RMA’s, sample requests and create invoices for certain accounts as needed and resolve issues.

What You’ll Do

• • Support Sales Representatives, HQ and customers-answer questions, resolve issues.
  • Track and manage product owed to customers, including expediting orders, verifying pricing, working with warehouse to ensure product is shipped quickly and efficiently to customers.
  • Monitor accounts receivable and resolve credit issues with customers and Samsung’s credit department.
  • Aggregate customer and sales forecast; enter data into the Demand Planning system
  • Monitor and process all RMA requests and discrepant returns.     
  • Manage sample request.     
  • Create, enter and invoice customer orders through SAP
  • Prepare and provide reports to management

  Location: Daily onsite presence at our San Diego, CA office/headquarters in alignment with our Flexible Work policy
  Reports to: Sr Dr , B2B Account Sales  

What You Bring

• • • BA degree
    • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
    • Ability to calculate figures and amounts
    • Resourceful Achiever: self-driven and proactive, you apply logic and reason to effectively solve problems and manage risks.
    • Avid Learner: you eagerly take on new challenges and seek out opportunities to grow and stretch.
    • Passionate Owner: you are energized by your work, taking ownership and delivering results without ego.
    • Committed Collaborator: with a positive attitude and commitment to get to the best result, you welcome ideas from others and drive processes forward in an inclusive manner.

    Preferred Skills & Experience

    • Sales , detail oriented, communication skills
    • Proficiency in Microsoft Excel, Outlook, and Powerpoint
    • Semiconductor industry or supply chain experience
    • Korean speaking/writing

#LI-KS1

Role Description: 

Defense Unicorns seeks a Front End Engineer to join our UDS Army Platform team and be responsible for designing and implementing scalable UI solutions, owning end-to-end feature delivery, and ensuring the usability of a compliance and workflow application used to package, evaluate, and authorize software for DoD mission environments. In this role, you will work closely with other software engineers, end users, designers, and external stakeholders.

Responsibilities: 

• Continually implement features and functionality to enhance the user experience
• Collaborate with UX/UI designers and product managers to architect and design an innovative Interface that meets the needs of our users
• Write and maintain unit and integration tests to support UI reliability  
• Apply modern front-end best practices to improve usability, accessibility, and performance 
• Stay abreast of industry trends, emerging technologies, and best practices in UI development, and apply this knowledge to improve our products.
• Communicate and execute in an asynchronous, all remote environment

The listed responsibilities are not exhaustive and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who is able to adapt and take on new responsibilities as they arise.

Preferred Experience and Qualifications:

• 3+ years of experience working on full-stack product teams (partnering effectively across front end, back end, and design)  
• Production experience with JavaScript/TypeScript + Svelte to build UI components using Tailwind CSS; experience with Flowbite is a plus 
• Experience debugging across the stack, with strong familiarity with Golang backend services and APIs. 
• Familiarity with UI/UX design principles, tools, and systems such as Figma and Carbon Design System
• Experience working in CI/CD environments and shipping code through automated pipelines  
• Exposure to Kubernetes-based deployments (deploying, troubleshooting, or operating apps in K8s) is a plus 
• Familiarity with DoD security and accreditation processes (e.g., ATO, IL2–IL5) is a plus
• Proven ability to analyze complex problems, propose innovative solutions, and implement them effectively
• Excellent communication and collaboration skills, with the ability to convey technical concepts to both technical and non-technical stakeholders
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities

WHAT IS BOX? 

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

WHY BOX NEEDS YOU

We are seeking a Manager, Corporate Finance  to join our Corporate Finance team. This role will be the primary owner of Box's corporate financial model, and playing a key role in annual planning, quarterly board reporting, and the monthly financial performance review process. You will be responsible for KPIs, variance analysis, FX impact modeling, global expense budgeting, cash flow forecasting, and partnering with the tax team on subsidiary-level forecasting. We’re looking for someone who is self-driven and passionate about bringing in new ideas and improving or replacing legacy processes and models. In this role, you’ll build and maintain sophisticated financial models such as driver-based three-statement models with tightly linked operational drivers, deliver accurate forecasts, and provide strategic insights to senior leadership. You will also leverage Box AI to modernize processes, financial analysis and reporting.

This is a high-visibility role that requires strong leadership presence, exceptional analytical skills, and the ability to communicate complex financial concepts to executive stakeholders. This role is expected to be an individual contributor role based in our Redwood City office.

WHAT YOU'LL DO 

• Own the end-to-end corporate financial model and play a key role in annual planning, quarterly board reporting, and the monthly financial performance review processes
• Build and maintain a robust, driver-based three-statement model that tightly links operational drivers to balance sheet and cash flow outputs
• Drive month-end and quarter-end close cycles
• Leverage Box AI and emerging AI tools to transform how finance operates and push the boundaries of what AI can do for a modern finance function in planning, forecasting, and reporting
• Own corporate cash flow model and provide insights into liquidity, working capital, and capital allocation
• Partner with the tax team on subsidiary-level forecasting and ensure accurate modeling of multi-entity financials
• Analyze and model FX impacts on bottom-line financial metrics, providing insights on currency exposure and hedging strategies
• Lead KPI reporting and variance analysis, identifying risks and opportunities against plan
• Prepare materials for financial performance reviews, earnings, QBRs, board and executive presentations
• Partner with Investor Relations to support earnings materials preparation and investor communications
• Develop early warning systems to identify risks and opportunities in achieving financial targets
• Continuously improve planning processes, tools, and methodologies-identifying opportunities to automate and scale reporting solutions

WHO YOU ARE 

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

• 6+ years of progressive experience in corporate finance, FP&A, investment banking, or related fields; prior experience at a technology or SaaS company strongly preferred
• Strong three-statement modeling skills, with a track record of building robust, driver-based models that tightly link operational drivers to balance sheet and cash flow outputs
• Track record of owning complex forecasting processes and delivering accurate results
• Advanced proficiency in Excel with strong financial modeling capabilities; experience with BI/Analytics tools (Tableau, BigQuery) and familiarity with SQL a plus
• Experience with ERP and planning systems (e.g., NetSuite, Anaplan, Planful)
• Experience analyzing FX impacts on financial metrics and working with multi-currency environments
• Strong leadership presence with excellent communication skills and the ability to distill complex analysis into clear, actionable insights
• Self-starter with a collaborative mindset, high attention to detail, and comfort operating in a fast-paced environment
• Bachelor’s degree in Finance, Accounting, Economics, Business, or a STEM field required

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week.Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. Box strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at Box, and we strive to ensure you get the most from your interview experience.

Box makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.

Notice to applicants in Los Angeles:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the Los Angeles Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

Notice to applicants in San Francisco:  Box, Inc and its related branches will consider for employment, qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chair Ordinance.  The Fair Chance Ordinance is provided here. 

For details on how we protect your information when you apply, please see our Personnel Privacy Notice. If you are a California-resident, please read our California Applicant & Candidate Privacy Notice here.

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

Why This Role Exists
Most teams slow down to achieve quality.
We believe the opposite: quality is what enables speed.

We are building an AI-first engineering organization where developers ship fast, confidently, and continuously. That only works if someone owns the system of how quality, data, and delivery come together.

That someone is you.

This is not QA. This is not project management.
This is a high ownership role where you shape how an AI-First team builds, validates, and ships production software.

What You Will Own

Make Quality a Built-In System, Not a Gate

• Turn quality into developer behavior, not a downstream function
• Teach engineers to anticipate failure modes, edge cases, and data issues before writing code
• Build automated test systems that act as guardrails, not overhead
• Define what “production-ready” actually means and enforce it through systems, not process
• Eliminate “hope-driven releases”

Define What’s Buildable Before It Gets Built

• Partner with Sales and Product to pressure test ideas early
• Answer: Is this possible? With what data? At what cost? With what trade-offs?
• Translate ambiguity into clear execution plans engineers can run with
• Kill bad ideas early. Shape good ones into something buildable

Own the Data Reality

• Map and understand how data actually flows, not how people think it flows
• Identify what data exists, what is missing, and what is unreliable
• Navigate internal systems and third-party integrations with confidence
• Ensure every feature is grounded in real, usable data, not assumptions

Bring Domain Depth (MarTech / AdTech + Healthcare)

• Apply real-world understanding of identity, activation, measurement, and data constraints
• Operate within healthcare realities, including compliance and sensitivity of data
• Ensure what we build is not just technically correct, but market-relevant and viable

Drive Delivery Like an Owner

• Run delivery for a team of AI-first engineers
• Break down work into clear, executable steps with no ambiguity
• Drive predictable delivery without slowing the team down
• Surface risks early and adjust before they become problems
• Align Product, Engineering, and GTM without friction

Redefine QA for AI-First Development

• Build testing strategies for AI-generated and non-deterministic systems
• Validate outputs, not just code
• Create evaluation frameworks for AI reliability, accuracy, and behavior
• Ensure AI accelerates development without degrading quality

What Makes You a Strong Fit

• You have likely outgrown traditional QA or delivery roles
• You think in systems, not tickets
• You can go from data model → product requirement → test strategy → delivery plan without handoffs
• You are comfortable pushing back on Product and Sales when things do not make sense
• You know how to make engineers better without becoming a bottleneck
• You care deeply about what happens in production, not just what gets shipped
  
  

Your Background Likely Includes

• Deep experience in quality engineering, SDET, or technical delivery leadership
• Strong hands-on experience with test automation and CI/CD systems
• Ability to query and reason across complex data systems (SQL required)
• Experience with AI-assisted development or ML/LLM-based systems
• Strong familiarity with MarTech / AdTech ecosystems, healthcare is a major plus

What Success Looks Like

• Engineers ship to production with confidence, not hesitation
• Bugs are caught before customers ever see them
• Automated tests are trusted, fast, and low maintenance
• Discovery is grounded in data reality, not assumptions
• Delivery is predictable without heavy process
• The team moves fast because quality is built in, not added later
  

Why You Should Join

• You will define how an AI-first engineering organization actually operates
• You will have real ownership across quality, data, and delivery
• You will work on high-impact MarTech / AdTech problems in healthcare
• You will operate in a team that values speed, clarity, and production outcomes
  

Bottom Line

If you want to:

• Move beyond QA as a function
• Operate as a force multiplier for an engineering team
• Build systems that let teams ship fast without breaking things
• This role is for you.

BENEFITS & PERKS

• Unlimited PTO
• Excellent medical, dental, and vision coverage
• Employee Equity
• Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

SALARY RANGE

The salary range for this role is $150,000 - $200,000, depending on location and experience. 

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

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Position Summary:

SharkNinja is seeking a commercially driven and analytically strong Pure Players Key Account Manager to own day-to-day strategy, execution, and performance management of business across Latin America, with primary focus on Brazil.

This role will be responsible for managing Pure Players accounts end-to-end—driving revenue growth, improving profitability, executing joint business plans, and operationalizing the Global Amazon COE playbook adapted for Mercado Libre. The role will serve as the primary owner of the Pure Player relationships at the working and senior-manager level, partnering closely with internal cross-functional teams and counterparts.

The Key Account Manager will report directly to the VP, Pure Players – Americas Expansion and work in close collaboration with the Pure Players Center of Excellence.

Account Ownership & Commercial Performance

• Own the Pure Player execution, driving sustainable growth and margin expansion.
• Manage weekly, monthly, and quarterly performance against key KPIs including POS, contribution margin, ASP, conversion, traffic, and inventory health.
• Identify growth opportunities through assortment expansion, pricing optimization, promotions, and improved retail execution.

Joint Business Planning & Platform Management

• Support the development and execution of Joint Business Plans (JBPs) with Pure Players, aligned to Shark Ninja’s short- and long-term growth objectives.
• Manage ongoing commercial negotiations including promotions, visibility programs, media investments, and platform initiatives.
• Build and maintain strong working relationships with Pure Player category, commercial, and operations teams.

Operational Excellence & Execution

• Execute SharkNinja’s Pure Player operating model, including:
  • SKU Optimization and content excellence
  • Promotional planning and calendar execution
  • Media activation and performance optimization
  • Buy box protection and pricing governance
• Partner with Operations and Supply Chain to optimize fulfillment strategies (MELI Full, Flex, FBM, cross-border).
• Monitor inventory levels, in-stock rates, and forecasts to mitigate risk and maximize sell-through.

Content, Media & Conversion Optimization

• Ensure best-in-class content across all priority SKUs, aligned to SharkNinja brand standards and platform-specific best practices.
• Partner with marketing and media teams to plan and execute paid and organic growth strategies, optimizing ROAS and conversion.
• Continuously test and optimize content, media, and promotional mechanics to improve on-site performance.

Cross-Functional Collaboration

• Act as the central point of coordination between Pure Players and internal teams including Sales, Marketing, Finance and Operations
• Provide clear performance insights and recommendations to leadership, including risks, opportunities, and trade-offs.
• Support cross-market initiatives and capability building efforts led by the Global Amazon COE.

Reporting & Insights

• Own weekly and monthly business reviews, including dashboards, insights, and action plans.
• Translate data into clear commercial narratives for senior leadership.
• Track execution against COE maturity frameworks and performance milestones.

Qualifications

Required

• 5+ years of experience in eCommerce, marketplace management, or key account management.
• Hands-on experience managing Pure Player platforms.
• Strong understanding of marketplace levers: pricing, promotions, content, media, fulfillment, and conversion.
• Proven ability to manage complex cross-functional stakeholders.
• Strong analytical skills with the ability to translate data into action.
• Bachelor’s degree required.

Preferred

• Experience operating in LATAM markets, particularly Brazil.
• Spanish and/or Portuguese fluency strongly preferred.
• Experience working within a COE or global operating model.
• MBA or advanced degree a plus.

About the Role

You will lead a software engineering team that builds the entirety of a particular, high-impact product line within Cameras team. The team works in concert with a product manager and a hardware manager to define and conceptualize the current and future product offerings, including hardware and software architecture selection.   

From a technical perspective, the embedded software stack runs on an x86-based platform, necessitating work on: UEFI, bootloader, drivers, custom Linux OS distribution via yocto project, containerization, solid-state and hard disk storage, filesystem and block device mapping. The device interacts with a scalable cloud backend consisting of golang and python services in a typical microservice architecture stack. A Verkada proprietary suite of streaming technologies are implemented to provide high quality live and recorded video. Frontends include both web and mobile. Security technologies including encryption, signing, secure/trusted boot are also key to our implementation.

This product also implements high performance AI inference and computer vision (CV) features, which require optimization and productionization work in collaboration with the computer vision team that trains all our models.

What You'll Do

• Build and lead the team through effective recruitment, mentoring, and leadership.
• Build amazing, delightful products that win the market.
• Work with Product Managers and Hardware Team to chart roadmaps. 
• Plan and drive project execution.
• Drive product quality, reliability, and user experience.
• Work cross-functionally with other product teams to enhance our products and extend the power of the Verkada platform.

What You Bring

• Deep experience with modern Linux system architecture and software.
• 2+ years experience in a management / startup leadership role.
• 4+ years experience in a software engineering role.
• Experience acting as a technical lead for a team of 5 or more engineers.
• Track record on hiring and retaining excellent engineers.
• Product- and business-savvy mindset -- you need to act as the engineering owner of a strategically important product. The team's execution and your hand in its growth over time will determine the trajectory of this endeavour.
• Superior cross-team communication skills.
• Eye for design, product details, and polish.
• Willingness and ability to work onsite five days per week.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information 

• We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.

EMPLOYER IS A CONTRACTOR FOR THE U.S. GOVERNMENT. THIS POSITION WILL REQUIRE U.S. CITIZENSHIP.

Role Description: 

Defense Unicorns is seeking a Senior Platform Engineer to join our Fleet team, focused on building and operating product-aligned platform capabilities that enable how our software is developed, validated, and experienced.

This role is responsible for creating and owning persistent, always-on environments and integration layers across the UDS platform, including Fleet Management, Edge Management, and system-level components. These environments power internal dogfooding, UX validation, and customer demos, reducing reliance on ad-hoc local setups and enabling scalable, repeatable and delightful product experiences.

Today, engineers are frequently pulled into demo setup and environment management of the suite of products, creating context switching and slowing product delivery.  This role exists to solve that problem by establishing reliable, self-service environments and tighter system integration, allowing engineering teams to focus on building product capabilities while improving overall product quality and usability. 

You will operate at the intersection of platform engineering and product development, ensuring that the systems we build can be continuously exercised, validated, and experienced in real-world conditions. You will be responsible for advocating for a delightful customer product experience as the integrator of the product portfolio.

What You'll Work On: 

• Designing and operating always-on product environments for customer demos, internal use, and stakeholder access
• Building feature branch / preview environments to support UX and rapid feedback loops
• Enabling internal dogfooding through real, long-running deployments of UDS products
• Integrating core system components across Fleet Management, Edge Management, OS, and related services
• Reducing reliance on local environments by creating shared, reproducible infrastructure
• Supporting pathways toward self-service demo and trial environmentsImproving system reliability by enabling continuous, real-world usage and validationPartnering with engineering, product, and UX to ensure environments reflect real user scenarios

Responsibilities: 

• Design, build, and maintain scalable platform environments that support development, testing, and demos
• Own the reliability and usability of shared environments used across the team
• Collaborate closely with software engineers to integrate platform and product components
• Identify and close gaps in system integration across services and infrastructure layers
• Build and maintain infrastructure as code for reproducible environments
• Improve developer experience by reducing friction in environment setup and usage
• Support product demos and stakeholder access through stable, well-understood systems
• Contribute to platform and product architecture decisions where environments and integration are concerned

Travel Expectations/Requirements: 10-20%

The listed responsibilities are not exhaustive and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who is able to adapt and take on new responsibilities as they arise.

Preferred Experience and Qualifications:

• Strong experience in platform engineering, DevOps, or infrastructure-focused software engineering
• Deep familiarity with Kubernetes and container-based systems
• Experience building and operating shared or multi-tenant environments
• Proficiency with infrastructure as code (e.g., Terraform, Pulumi, etc.)
• Strong understanding of CI/CD, GitOps, and deployment pipelines
• Experience integrating distributed systems across multiple services
• Comfortable working across system boundaries (application, infrastructure, networking)
• Proficiency with Linux/Unix systems
• Strong problem-solving skills and ability to operate independently in ambiguous environments
• Strong communication skills and ability to collaborate across engineering, product, and UX

About the Role

We're looking for a Lead Product Manager, Clinical Experience to own the strategy and roadmap for how Galileo integrates with, extends, and eventually surpasses traditional EHR infrastructure. This role sits at the intersection of clinical reality and technical execution. A meaningful portion of the work lives close to the clinical data layer, mapping patient information flows across systems, identifying where clinical integrations are brittle or incomplete, and writing specs that turn those gaps into shipped solutions. This is not a ticket-writing role. The decisions made here shape what Galileo can do for patients five years from now.

Cross-functional alignment is core to this role. On any given week, that means pressure-testing a FHIR implementation with engineering, reviewing a vendor's interoperability claims with clinical operations, or syncing with leadership on the data strategy roadmap. Strong candidates hold context across these conversations and translate fluently between clinical, technical, and executive audiences. When a tooling decision is unclear or a data integration project lacks a clear owner, this person steps up because they've seen what happens when nobody does.

This is a remote position, reporting into the VP of Product Management.

Here's what you'll do:

• Develop and steward Galileo's clinical data and interoperability strategy, aligning engineering, clinical, and leadership stakeholders around a coherent direction
• Define product requirements for clinical data infrastructure, working closely with engineering to translate clinical workflow needs into technically sound specifications
• Own the EHR integration roadmap — identify opportunities for tighter integration, define the architecture approach, and drive execution from spec through production
• Manage enterprise clinical workflow decisions in every phase of the product development lifecycle, from requirements definition through clinical adoption and ongoing performance monitoring
• Evaluate and guide the responsible use of AI and agentic frameworks in clinical product contexts, with appropriate attention to safety, reliability, and architecture discipline
• Partner with clinical operations to ensure product decisions reflect how clinicians actually work
• Drive cross-functional alignment during periods of organizational change, surfacing blockers early and bringing stakeholders to decisions rather than discussions

About You

You have deep familiarity with how EHR systems are built, integrated, and broken, and you bring that technical context into every product decision. You're known for calling decisions when they need to be called. You've used AI tools to meaningfully accelerate your own output and have thought carefully about where they belong in clinical product work. You've built a data strategy that others actually followed, meaning you can write it, present it, and get people to change what they're doing because of it. You're effective in ambiguous, high-growth environments and don't need a clear playbook to make progress.

We would love to hear from you if you have the following or equivalent experience:

• 8+ years in healthcare technology product management, with at least 4 years in clinical data, EHR integration, or interoperability-focused roles
• Demonstrated ownership of an interoperability or clinical data strategy that shipped
• Hands-on EHR experience, from the product or integration side
• Working knowledge of FHIR R4, HL7 v2/v3, and clinical data standards, conversant enough to engage engineers without a translator
• Experience managing enterprise clinical tooling decisions affecting clinical workflows at scale
• Proven ability to operate effectively in ambiguous, high-growth environments without a clear playbook

Compensation Range:  $200,000-230,000 per year based upon prior experience, performance, and market dynamics. This role is eligible for equity.

Benefits Offered:

• Medical / Dental / Vision insurance
• Flexible Spending Account
• Health Savings Account + match
• Company paid STD/LTD, AD&D, and Life insurance
• Paid Family Leave
• 401K + match
• Paid Time Off

ABOUT THE TEAM

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defense capability.

ABOUT THE JOB

Staff Robotics Engineers lead the delivery of vehicle perception and planning capability integrated in to our products, acting as technical leads, extremely senior individual contributors, and/or as team leads that are also hands-on contributors. This includes systems analysis, sensor selection and integration, perception architecture and implementation, motion planning, health management, behaviour analysis, simulation and test infrastructure, and interfaces with lower- and higher-level systems. We expect Staff Robotics Engineers to demonstrate unparalleled end-to-end outcome ownership, driving the rapid architecting, design, delivery, support, and evolution of safe and effective vehicle autonomy on Anduril’s autonomous platforms through their entire product life-cycle.

WHAT YOU'LL DO

• Own customer success through the design and delivery of a multi-year, multi-stakeholder software roadmap that spans across multiple teams
• Leverage internal product and program-specific engineering teams to rapidly deliver capability beyond the scope of current platforms, with a clear path for both architecture and capability evolution over time
• Partner with external teams, collaborating on interfacing requirements between diverse systems and technologies
• Lead teams that architect, design and implement trusted safe navigation, collision avoidance, and situational awareness systems that balance constraints, restrictions and requirements in a multi-stakeholder environment
• Drive the development and implementation of sensor suites, perception algorithms, planning algorithms, and test fixtures to deliver safe navigation and effective operation of Anduril’s autonomous vehicles
• Perform high impact IC work in architecture and implementation across the whole perception and planning stack
• Utilize advanced techniques in computer vision, sensor fusion, and machine learning to enhance perception and planning capabilities of Anduril vehicles
• Conduct thorough testing and validation of perception and planning algorithms through development and use of simulation and analysis of data from real-world experiments, including evolving the data analysis tooling.
• Collaborate with cross-functional teams, including software engineers, mechanical engineers, and systems engineers, to ensure effective system integration and testing
• Travel to co-locate with end-users and/or other teams up to 20% of the time

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experienced and proficient in C++ and/or Python software development
• Familiarity with autonomous vehicle hardware and sensors such as radar, sonar, LIDAR, and cameras
• Demonstrated knowledge of at least one of: computer vision, sensor fusion, SLAM, motion planning, machine learning
• Experience in a senior perception or planning role for the delivery of a robotic system
• Capacity to act as the technical owner for a system, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Ability to collaborate with stakeholders to define and implement robust validation and verification strategies for perception and planning modules
• Capacity to learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Eligible to obtain and maintain an active U.S. Secret security clearance

PREFERRED QUALIFICATIONS

• Experience with autonomous systems in the ground, air, maritime or space domains
• Experience with simulation tools and frameworks, such as Gazebo, Unity, or Unreal Engine, for algorithm validation and testing
• Knowledge of safety standards and certification processes for autonomous systems
• Familiarity with System Engineering concepts

Anduril is an equal-opportunity employer, and we encourage candidates from all backgrounds to apply. If you are someone passionate to work on problems that matter, we’d love to hear from you!

ABOUT THE TEAM

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defense capability.

ABOUT THE JOB

Staff Robotics Engineers lead the delivery of vehicle perception and planning capability integrated in to our products, acting as technical leads, extremely senior individual contributors, and/or as team leads that are also hands-on contributors. This includes systems analysis, sensor selection and integration, perception architecture and implementation, motion planning, health management, behaviour analysis, simulation and test infrastructure, and interfaces with lower- and higher-level systems. We expect Staff Robotics Engineers to demonstrate unparalleled end-to-end outcome ownership, driving the rapid architecting, design, delivery, support, and evolution of safe and effective vehicle autonomy on Anduril’s autonomous platforms through their entire product life-cycle.

WHAT YOU'LL DO

• Own customer success through the design and delivery of a multi-year, multi-stakeholder software roadmap that spans across multiple teams
• Leverage internal product and program-specific engineering teams to rapidly deliver capability beyond the scope of current platforms, with a clear path for both architecture and capability evolution over time
• Partner with external teams, collaborating on interfacing requirements between diverse systems and technologies
• Lead teams that architect, design and implement trusted safe navigation, collision avoidance, and situational awareness systems that balance constraints, restrictions and requirements in a multi-stakeholder environment
• Drive the development and implementation of sensor suites, perception algorithms, planning algorithms, and test fixtures to deliver safe navigation and effective operation of Anduril’s autonomous vehicles
• Perform high impact IC work in architecture and implementation across the whole perception and planning stack
• Utilize advanced techniques in computer vision, sensor fusion, and machine learning to enhance perception and planning capabilities of Anduril vehicles
• Conduct thorough testing and validation of perception and planning algorithms through development and use of simulation and analysis of data from real-world experiments, including evolving the data analysis tooling.
• Collaborate with cross-functional teams, including software engineers, mechanical engineers, and systems engineers, to ensure effective system integration and testing
• Travel to co-locate with end-users and/or other teams up to 20% of the time

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experienced and proficient in C++ and/or Python software development
• Familiarity with autonomous vehicle hardware and sensors such as radar, sonar, LIDAR, and cameras
• Demonstrated knowledge of at least one of: computer vision, sensor fusion, SLAM, motion planning, machine learning
• Experience in a senior perception or planning role for the delivery of a robotic system
• Capacity to act as the technical owner for a system, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Ability to collaborate with stakeholders to define and implement robust validation and verification strategies for perception and planning modules
• Capacity to learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Eligible to obtain and maintain an active U.S. Secret security clearance

PREFERRED QUALIFICATIONS

• Experience with autonomous systems in the ground, air, maritime or space domains
• Experience with simulation tools and frameworks, such as Gazebo, Unity, or Unreal Engine, for algorithm validation and testing
• Knowledge of safety standards and certification processes for autonomous systems
• Familiarity with System Engineering concepts

Anduril is an equal-opportunity employer, and we encourage candidates from all backgrounds to apply. If you are someone passionate to work on problems that matter, we’d love to hear from you!

ABOUT THE TEAM

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defense capability.

ABOUT THE JOB

Senior Robotics Engineers independently drive delivery of vehicle perception and planning capability integrated in to our products. This includes systems analysis, sensor selection and integration, perception architecture and implementation, motion planning, health management, behavior analysis, simulation and test infrastructure, and interfaces with lower- and higher-level systems. We expect Senior Robotics Engineers to demonstrate end-to-end outcome ownership at the major subsystem or system level. Senior Software Engineers contribute as a technical lead to the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

WHAT YOU'LL DO

• Design and implement trusted safe navigation, collision avoidance, and situational awareness systems that balance constraints, restrictions and requirements in a multi-stakeholder environment
• Design and implement scalable sub-systems including sensor processing, perception, tracking, motion planning, health management, anomaly detection, simulation, testing fixtures, and vehicle interfaces
• Contribute to the design and development of existing software components across Anduril, with the aim of developing components that are re-usable across multiple Anduril product lines
• Utilize advanced techniques in computer vision, sensor fusion, and machine learning to enhance perception and planning capabilities of Anduril vehicles
• Conduct thorough testing and validation of perception and planning algorithms through development and use of simulation and analysis of data from real-world experiments, including evolving the data analysis tooling
• Collaborate with cross-functional teams, including software engineers, mechanical engineers, and systems engineers, to ensure effective system integration and testing
• Travel to co-locate with end-users and/or other teams up to 20% of the time

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experienced and proficient in C++ and/or Python software development
• Familiarity with autonomous vehicle hardware and sensors such as radar, sonar, LIDAR, and cameras
• Demonstrated knowledge of at least one of: computer vision, sensor fusion, SLAM, motion planning, machine learning
• Experience in a senior perception or planning role for the delivery of a robotic system
• Capacity to act as the technical owner for a system, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Ability to collaborate with stakeholders to define and implement robust validation and verification strategies for perception and planning modules
• Capacity to learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Eligible to obtain and maintain an active U.S. Secret security clearance

PREFERRED QUALIFICATIONS

• Experience with autonomous systems in the ground, air, maritime or space domains
• Experience with simulation tools and frameworks, such as Gazebo, Unity, or Unreal Engine, for algorithm validation and testing
• Knowledge of safety standards and certification processes for autonomous systems
• Familiarity with System Engineering concepts

Anduril is an equal-opportunity employer, and we encourage candidates from all backgrounds to apply. If you are someone passionate to work on problems that matter, we’d love to hear from you!

ABOUT THE TEAM

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defense capability.

ABOUT THE JOB

Senior Robotics Engineers independently drive delivery of vehicle perception and planning capability integrated in to our products. This includes systems analysis, sensor selection and integration, perception architecture and implementation, motion planning, health management, behavior analysis, simulation and test infrastructure, and interfaces with lower- and higher-level systems. We expect Senior Robotics Engineers to demonstrate end-to-end outcome ownership at the major subsystem or system level. Senior Software Engineers contribute as a technical lead to the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

WHAT YOU'LL DO

• Design and implement trusted safe navigation, collision avoidance, and situational awareness systems that balance constraints, restrictions and requirements in a multi-stakeholder environment
• Design and implement scalable sub-systems including sensor processing, perception, tracking, motion planning, health management, anomaly detection, simulation, testing fixtures, and vehicle interfaces
• Contribute to the design and development of existing software components across Anduril, with the aim of developing components that are re-usable across multiple Anduril product lines
• Utilize advanced techniques in computer vision, sensor fusion, and machine learning to enhance perception and planning capabilities of Anduril vehicles
• Conduct thorough testing and validation of perception and planning algorithms through development and use of simulation and analysis of data from real-world experiments, including evolving the data analysis tooling
• Collaborate with cross-functional teams, including software engineers, mechanical engineers, and systems engineers, to ensure effective system integration and testing
• Travel to co-locate with end-users and/or other teams up to 20% of the time

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experienced and proficient in C++ and/or Python software development
• Familiarity with autonomous vehicle hardware and sensors such as radar, sonar, LIDAR, and cameras
• Demonstrated knowledge of at least one of: computer vision, sensor fusion, SLAM, motion planning, machine learning
• Experience in a senior perception or planning role for the delivery of a robotic system
• Capacity to act as the technical owner for a system, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Ability to collaborate with stakeholders to define and implement robust validation and verification strategies for perception and planning modules
• Capacity to learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Eligible to obtain and maintain an active U.S. Secret security clearance

PREFERRED QUALIFICATIONS

• Experience with autonomous systems in the ground, air, maritime or space domains
• Experience with simulation tools and frameworks, such as Gazebo, Unity, or Unreal Engine, for algorithm validation and testing
• Knowledge of safety standards and certification processes for autonomous systems
• Familiarity with System Engineering concepts

Anduril is an equal-opportunity employer, and we encourage candidates from all backgrounds to apply. If you are someone passionate to work on problems that matter, we’d love to hear from you!

ABOUT THE TEAM

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defense capability.

ABOUT THE JOB

Robotics Engineers contribute to delivery of vehicle perception and planning capability integrated in to our products. This includes systems analysis, sensor selection and integration, perception architecture and implementation, motion planning, health management, behavior analysis, simulation and test infrastructure, and interfaces with lower- and higher-level systems. We expect Robotics Engineers to demonstrate end-to-end ownership of their projects, contributing as a member of a team to the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

WHAT YOU'LL DO

• Implement trusted safe navigation, collision avoidance, and situational awareness systems that balance constraints, restrictions and requirements in a multi-stakeholder environment
• Implement scalable sub-systems including sensor processing, perception, tracking, motion planning, health management, anomaly detection, simulation, testing fixtures, and vehicle interfaces
• Contribute to the development of existing software components across Anduril, with the aim of developing components that are re-usable across multiple Anduril product lines
• Utilize advanced techniques in computer vision, sensor fusion, and machine learning to enhance perception and planning capabilities of Anduril vehicles
• Conduct thorough testing and validation of perception and planning algorithms through development and use of simulation and analysis of data from real-world experiments, including evolving the data analysis tooling
• Collaborate with cross-functional teams, including software engineers, mechanical engineers, and systems engineers, to ensure effective system integration and testing
• Travel to co-locate with end-users and/or other teams up to 20% of the time

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experienced and proficient in C++ and/or Python software development
• Familiarity with autonomous vehicle hardware and sensors such as radar, sonar, LIDAR, and cameras
• Demonstrated knowledge of at least one of: computer vision, sensor fusion, SLAM, motion planning, machine learning
• Experience in a senior perception or planning role for the delivery of a robotic system
• Capacity to act as the technical owner for a system, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Ability to collaborate with stakeholders to define and implement robust validation and verification strategies for perception and planning modules
• Capacity to learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Eligible to obtain and maintain an active U.S. Secret security clearance

PREFERRED QUALIFICATIONS

• Experience with autonomous systems in the ground, air, maritime or space domains
• Experience with simulation tools and frameworks, such as Gazebo, Unity, or Unreal Engine, for algorithm validation and testing
• Knowledge of safety standards and certification processes for autonomous systems
• Familiarity with System Engineering concepts

Anduril is an equal-opportunity employer, and we encourage candidates from all backgrounds to apply. If you are someone passionate to work on problems that matter, we’d love to hear from you!

ABOUT THE TEAM

Anduril’s Maritime Division has assembled a diverse team of experts in software, robotics, artificial intelligence, sensor fusion, and data analysis to create software and hardware solutions that radically evolve the capabilities of our customers. We are fielding the next generation of autonomous systems to tackle the extremely challenging industry demands of maritime operations. Anduril has brought to market a unique, ultra-long-range, full-ocean-depth underwater vessel platform and a completely refreshed maritime vehicle and flexible manufacturing architecture that scales from "small" to "extra-large" vehicle sizes. Today, Anduril is executing on billion-dollar contracts while simultaneously performing Robot-as-a-Service (RaaS) AUV operations.

We are seeking to sustain our early successes with deep investment in an expanded product portfolio. These products, including Dive-XL, Dive-LD, Copperhead, Seabed Sentry, and other unannounced systems, will deliver a coherent system-of-systems, enabling the end-to-end conduct of a variety of autonomous missions in the maritime domain. If you are passionate about solving problems that have real impact and working on systems that directly contribute to achieving national strategic priorities, we want you to join Anduril’s Maritime Division and help us build the future of defense capability.

ABOUT THE JOB

Robotics Engineers contribute to delivery of vehicle perception and planning capability integrated in to our products. This includes systems analysis, sensor selection and integration, perception architecture and implementation, motion planning, health management, behavior analysis, simulation and test infrastructure, and interfaces with lower- and higher-level systems. We expect Robotics Engineers to demonstrate end-to-end ownership of their projects, contributing as a member of a team to the rapid architecting, design, delivery, support, and evolution of next generation autonomous platforms through their entire product life-cycle.

WHAT YOU'LL DO

• Implement trusted safe navigation, collision avoidance, and situational awareness systems that balance constraints, restrictions and requirements in a multi-stakeholder environment
• Implement scalable sub-systems including sensor processing, perception, tracking, motion planning, health management, anomaly detection, simulation, testing fixtures, and vehicle interfaces
• Contribute to the development of existing software components across Anduril, with the aim of developing components that are re-usable across multiple Anduril product lines
• Utilize advanced techniques in computer vision, sensor fusion, and machine learning to enhance perception and planning capabilities of Anduril vehicles
• Conduct thorough testing and validation of perception and planning algorithms through development and use of simulation and analysis of data from real-world experiments, including evolving the data analysis tooling
• Collaborate with cross-functional teams, including software engineers, mechanical engineers, and systems engineers, to ensure effective system integration and testing
• Travel to co-locate with end-users and/or other teams up to 20% of the time

REQUIRED QUALIFICATIONS

• Bachelor’s degree in Robotics, Mechatronics, Computer Science, Engineering, a relevant field, or equivalent experience
• Experienced and proficient in C++ and/or Python software development
• Familiarity with autonomous vehicle hardware and sensors such as radar, sonar, LIDAR, and cameras
• Demonstrated knowledge of at least one of: computer vision, sensor fusion, SLAM, motion planning, machine learning
• Experience in a senior perception or planning role for the delivery of a robotic system
• Capacity to act as the technical owner for a system, including stakeholder engagement, requirements definition, roadmap management, team co-ordination, design, implementation, sustainment and evolution
• Ability to collaborate with stakeholders to define and implement robust validation and verification strategies for perception and planning modules
• Capacity to learn and grow individually, while mentoring junior team members effectively, building team cohesion and capacity
• Eligible to obtain and maintain an active U.S. Secret security clearance

PREFERRED QUALIFICATIONS

• Experience with autonomous systems in the ground, air, maritime or space domains
• Experience with simulation tools and frameworks, such as Gazebo, Unity, or Unreal Engine, for algorithm validation and testing
• Knowledge of safety standards and certification processes for autonomous systems
• Familiarity with System Engineering concepts

Anduril is an equal-opportunity employer, and we encourage candidates from all backgrounds to apply. If you are someone passionate to work on problems that matter, we’d love to hear from you!

Commercial HVAC Technician

Reports to: Service Manager

FLSA Status: Non-Exempt, Hourly

Pay: $28 - $50 per hour

Job Description for Commercial HVAC Technician

The primary objective of this position is to perform daily activities of a Commercial Service Technician under the direction of the Service Manager. This position will be primarily responsible for the daily field activities required to execute aftermarket projects, T&M Labor, Preventative Maintenance Agreements and help manage the guys. This position must obtain the company core values (listed below) along with having a team mentality and excelling in written and oral communication skills. The Mechanical Service Technician is responsible for maintaining excellent customer relationships, maintaining expert knowledge on HVAC equipment, providing and maintaining quality workmanship and documentation, coordination of post-sale work, verifying safety standards are met, and issue resolution. This position will demonstrate excellent time management skills as well as excellent problem-solving capabilities.

Description of Principle Duties:

• Assist Project Manager with installation training when required.
• Troubleshoot and diagnose building mechanical systems (including but not limited to: RTUs, split systems, VRFs, boilers, chillers, AHU and VAV).
• Capable of repairing and/or installing proposed diagnosis.
• Responsible for planning, layout and overall efficiency at project repair and/or installation.
• Ability to work independently.
• Ability to read and interpret blueprints and wiring diagrams.
• Assist with Owner Training.
• Support Service Manager with warranty and non-warranty issue resolution.
• Manage onsite communication with customers and facility directors.
• Maintain a safe work environment.
• Assist in training apprentices.
• Occasionally assist with the startup or issue resolution with other mechanical and control product lines
• Consult with Service Manager or manufacturer support in times of uncertainty.
• Collaboration with project stakeholders to solve issues effectively and efficiently.
• Coordination with aftermarket project management, and service controller to ensure jobs remain on track and on schedule.
• Collaboration with manufacturers and AEC stakeholders to ensure effective issue resolution. This includes but not limited to AEC aftermarket project management, sales, application engineering, and operations controlling team.
• Always maintaining company culture and core values
• Understanding of companies long and short-term mission and vision
• Attending regular L10 meetings
• Attending quarterly reviews

Additional Knowledge/Skill Set:

• Understands basic refrigeration cycle: Understand what super heat and subcooling shows in a refrigeration circuit, identifying components in refrigeration circuit, understanding how each component works, diagnosing problems in the refrigeration circuit, using manifold gauge set, pressure/temperature chart and temperature measuring devices for routine maintenance and to troubleshoot. Understands refrigeration recovery, evacuation, and proper charging of a system based off superheat and subcooling.
• Understands basic electron theory, how electricity travels, AC and DC currents, single phase and three phase circuits, and series and parallel circuits. Ability to read basic wiring diagrams. Understanding Ohms Law. Ability to use multi-meters to read voltage, current and resistance values. Must be able to troubleshoot basic electrical circuits.
• Understands the process of conditioning air and simultaneously control the temperature, humidity, and distribution. Must be able to read and understand mechanical drawings. o Understands basic heating cycle to include identifying components in heating system, understanding how each component works, diagnosing problems in the heating system using a gas pressure monometer and other devices for routine maintenance and to troubleshoot a gas fired unit.
• Understands the theory of combustion and how it relates to combustible fuels such as gas and oil. Understands a gas combustion analyzer and how to correct if the combustion isn’t correct

Education, Experience and Qualifications:

• HVAC Journeyman license and EPA Certification. At least 1 year of trade related work experience.
• High School diploma or equivalent GED certificate.
• OSHA 10-hour safety certificate

About AEC

Core Values: 

• We care
• We do the right thing
• We have a “can do” and solution-oriented attitude
• Customer success is paramount
• We are humbly confident

• Our Purpose/Cause/Passion: Experts Helping Experts
• Our Niche: Creating and maintaining healthy environments
• Our Culture  We take our knowledge very seriously, but we don’t take ourselves too seriously. Management is humble and approachable. Everyone is important. We do not abandon customers.

Resources Provided

• On-boarding program with one-on-one support from our president and executive leadership team
• Ongoing access to leadership and employees
• Professional development opportunities through seminars, conferences factory training, and web-based training

Candidate can expect to go through several manufacturers (various location around the US) training programs as well as on the job training. Candidate can expect travel for our company to be primarily in the state of Kentucky.

The compensation range for this role is determined by factors such as experience, education, and job-related skills.
This position is eligible for full benefits, including medical, dental, vision, paid time off, and retirement options.

**This job description shall remain fluid and will be reviewed on an as needed basis.

About the Role

iCapital is seeking a strategic, hands-on, and results-driven Assistant Vice President or Vice President Program Manager to join the Product Operations team, directly supporting the Pre-Investment vertical. This role will lead the planning and execution of multiple complex, highly technical software development initiatives that are critical to firm-wide priorities. The ideal candidate brings a strong track record of delivering enterprise-scale technology projects in financial services, thrives in a fast-paced environment managing concurrent workstreams, and operates as a true partner to Product and Engineering leadership. They are comfortable working with globally distributed teams, leveraging AI-powered tools to accelerate execution, and stepping directly into problems to drive resolution independently and with urgency.

Responsibilities

• Own and drive the end-to-end delivery of multiple concurrent strategic software initiatives across the Pre-Investment vertical, ensuring alignment with business goals, timelines, and resource plans.
• Build trusted relationships with product and engineering leads, understand strategic priorities and technical tradeoffs, and co-own delivery outcomes alongside both disciplines.
• Lead cross-functional collaboration with the Product, Engineering, UX, Legal, Compliance, and Sales teams to ensure seamless execution and stakeholder alignment across distributed, multi-location teams.
• Develop and maintain detailed project plans, including milestones, dependencies, and risk mitigation strategies across a portfolio of technically complex initiatives.
• Diagnose root causes, drive resolution directly, and escalate when necessary, with clear context and recommendations.
• Use analytical reasoning to assess program performance, identify areas for improvement, and lead efforts to improve efficiency and effectiveness within the team.
• Serve as a power user and operational owner of Monday.com, designing and maintaining boards, dashboards, automations, and workflows that drive transparency, accountability, and timely delivery across teams. Ensure Monday.com is the source of truth for roadmap tracking, status reporting, and cross-functional visibility.
• Maintain deep operational fluency in JIRA and Confluence, actively using JIRA for sprint-level tracking, backlog management, and engineering alignment, and Confluence for documentation, decision logs, and durable program artifacts. Operate seamlessly across all three platforms (Monday.com, JIRA, Confluence) as an integrated toolkit.
• Prepare and present project status reports, dashboards, and performance metrics to leadership and cross-functional stakeholders.
• Facilitate decision-making forums and working sessions to align teams, resolve conflicts, and drive consensus.
• Leverage AI tools, including Microsoft Copilot and Anthropic's Claude to accelerate operational workflows such as drafting communications, synthesizing meeting notes, analyzing project data, generating status summaries, and improving the speed and quality of program execution outputs.

Qualifications

• 7-10+ years of relevant experience within program management, project management, or business analysis roles
• Proven experience delivering multiple complex, technically deep software projects simultaneously in financial services or fintech environments
• Demonstrated ability to partner directly with product and engineering leadership, understanding product strategy, technical architecture, sprint mechanics, and delivery tradeoffs well enough to co-own outcomes, not just track them
• Experience working effectively with globally distributed teams 
• Strong interpersonal and communication skills, with the ability to influence and align diverse stakeholders
• Able to operate independently with minimal direction and take direct ownership of problems from identification through resolution
• Demonstrated ability to manage ambiguity, prioritize competing demands, and operate with a risk management mindset
• Deep understanding of Agile methodologies and advanced proficiency across the full toolset (i.e. Monday.com, JIRA, and Confluence)
• Operational rigor with a focus on process improvement, workload distribution, and team enablement
• Experience peer-influencing projects and fostering a culture of accountability and growth
• Hands-on experience with AI productivity tools, specifically Microsoft 365 Copilot (for email, Teams, document drafting, and meeting synthesis) and Anthropic Claude (for analysis, summarization, and operational content generation)
• Comfort experimenting with AI-assisted workflows to improve team velocity, reduce manual overhead, and enhance the quality of executive-facing deliverables
• PMP, SAFe, CSM, or CSP certifications are a plus

Benefits

The base salary range for this role is $120,000 to $150,000.  iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About the Role

We are looking for a Senior Solution Lead to join our high-performing Pre-Sales & Solution Strategy team. You will sit at the intersection of Sales, Delivery, Product, and Client Leadership, shaping the solutions we take to market and directly influencing multi-million-dollar outcomes.

This is not a “respond to the RFP and pray” role. This is a strategic, high-ownership, high-IQ seat where you:

• Shape the problem,
• Design the solution, and
• Influence how we win and deliver.

You will focus exclusively on large, complex opportunities valued at $1M+, where your problem-framing, technical depth, and storytelling materially impact win rates.

You will report to the Head of Pre-Sales & Solution Strategy and collaborate with a senior, globally distributed team across India, the US, and Europe.

Responsibilities:

What You’ll Own

1. Deal Shaping & Pre-Sales Architecture

• Translate ambiguous client goals into clear, compelling, technically credible solution architectures (Figma/Miro/Adobe)
• Lead discovery workshops, ask incisive questions, and define what a winning solution looks like—for the client and for us.
• Build decks, narratives, and pricing models that position us decisively above competitors. (Google/PP/Canva)
• Navigate seamlessly between C-level outcomes (business case, ROI, risk) and engineering deep dives (architecture, delivery approach, tradeoffs).
• Own the solution narrative end-to-end across EOI/RFI/RFP responses, orals, and executive briefings.
• Solution Estimating: Provide high level pricing estimates tied to value impact statements (ROI) for clients including software, hardware, cloud and tooling licensing for POC/MVP/Commercial models
  
  

2. Cross-Domain Solution Engineering

Own the solution across the full delivery lifecycle, spanning:

• Applications – modernization, greenfield engineering, platforms, integration
• Infrastructure – cloud infra, DevOps, SRE, infra automation
• Security – controls, IAM, governance, secure-by-design patterns
• Cloud – AWS / Azure / GCP architectures, migration strategies, optimization / FinOps
• Tooling- AI models, ISV licenses, tokens etc

You bring technical breadth with depth in at least one practice area and can credibly orchestrate end-to-end solutions.

A practical understanding of how AI cuts across these domains is essential, including:

• agentic automation across workflows and operations
• private AI stacks (RAG, governance, observability)
• model-integrated applications and copilots that augment existing systems

3. Go-To-Market & Productized Offerings

• Turn our capabilities into clear, differentiated, repeatable solutions and offerings.
• Collaborate with Product, Delivery, and Marketing to evolve our GTM playbooks and sales assets.
• Package reference architectures, POVs, and standard patterns based on real market demand.
• Capture learnings from deals and delivery to refine offerings and win themes.

4. Internal Collaboration & Leadership

• Partner closely with Sales on deal strategy, qualification, and pursuit plans.
• Align with Delivery Leaders to ensure proposed solutions are buildable, profitable, and differentiated.
• Contribute to sales enablement via reusable messaging, templates, and pricing frameworks.
• Act as a thought leader and mentor for junior solution engineers and architects.

What Success Looks Like

• You influence $6M+ in annual revenue through deals with TCV targets valued at $1M+.
• Stakeholders (Sales, Delivery, Clients) consistently rate your solutions as clear, differentiated, and client-aligned.
• Sales teams proactively pull you into strategic conversations because you “help deals close.”
• Delivery teams trust your architectures—and want to build them.
• You significantly enhance our GTM library with reusable assets, offerings, and standard patterns.
• Over time, you shape or lead 1–2 strategic offerings or solution themes for the company.

Who Thrives in This Role

We’re targeting top-tier pre-sales / solution engineering talent in India who demonstrate:

• Flexible thinking – can reshape a problem even when the client can’t articulate it clearly
• Structured reasoning – can break down complexity into options, tradeoffs, and recommendations
• Technical breadth + depth – strong grounding in apps, infra, security, and cloud, with a sharp view of how AI enhances each
• Storytelling ability – can communicate crisply to CXOs, procurement, and engineering teams
• Calm confidence – comfortable leading conversations amid ambiguity and pace
  Ownership mindset – thinks like an owner, not a vendor; cares about long-term value and delivery success

About You

The essentials:

• 7–12+ years in pre-sales engineering, solutions architecture, or consulting roles in IT services / SaaS / cloud / AI-led solutions
• Proven ability to influence or close $1M+ services deals (multi-tower or multi-year preferred)
• Hands-on understanding of services delivery, including SDLC, cloud migrations, modernization, architecture patterns, and infra operations
• Experience designing or positioning solutions with AI integration, agent workflows, automation, or model-enhanced apps (copilots, RAG systems, intelligent workflows)
• Ability to build defensible pricing models (T&M, fixed-price, managed services, outcome-based)
• Strong written and verbal communication skills in English; experienced presenting to senior stakeholders
• Comfortable working with distributed global teams across time zones

Not a must, but a plus:

• Hands-on experience with one or more major cloud providers (AWS, Azure, GCP)
• Familiarity with modern data and AI stacks (Snowflake, Databricks, vector DBs, LLM orchestration frameworks)
• Background in consulting-led environments (Big 4, global SIs, boutique consulting firms)
• Industry experience in BFSI, Retail, Manufacturing, Healthcare, or similar

At.Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

LOCATION salary range

$150,000— $180,000 USD

#LI-REMOTE 

#LI-SDL1

About the Role

As SVP, Group Account Director, you are the executive lead for one of our most strategically important client relationships. You operate at the intersection of enterprise partnership, commercial growth, operational leadership, creative production excellence, and AI driven transformation.

You are both the commercial owner of the business and the architect of its AI enabled evolution.

In a fast moving, collaborative environment, you build senior level trust, diagnose complex business challenges, and design AI enabled operating models that drive measurable impact. You ensure fiscal health, production excellence, and long term growth while shaping how we deliver through scalable, AI powered workflows.

This role requires a strategic operator who sees transformation opportunities early and knows how to convert innovation into revenue, efficiency, and competitive advantage.

Responsibilities:

Executive Client Leadership and Transformation

• Align integrated marketing, creative, and production ecosystems to client business priorities and growth objectives
• Ensure programs drive measurable brand impact, commercial performance, and operational advantage across channels
• Act as executive sponsor for high impact initiatives, providing strategic oversight and cross functional alignment
• Orchestrate creative, media, technology, data, and AI capabilities to deliver differentiated, connected solutions
• Elevate the conversation from outputs to outcomes, positioning integrated delivery as a competitive advantage for the client
  
  

Commercial and Strategic Growth

• Deliver against revenue, margin, and operational KPIs
• Expand footprint across business units, channels, and services
• Shape AI differentiated proposals, RFP responses, and growth strategies
• Lead pricing strategy and commercial negotiations
• Identify and convert AI enabled upsell and cross sell opportunities
  
  

People and Leadership

• Lead and develop senior account leaders and cross functional teams
• Elevate AI fluency and foster a culture of experimentation and accountability
• Drive collaboration across regions and disciplines
• Build a sustainable leadership pipeline across the account

About You

The essentials: 

• 15+ years in senior marketing or agency leadership roles
• Proven success managing and growing multi million dollar global accounts
• Deep understanding of marketing and production workflows
• Demonstrated experience translating business challenges into AI enabled solutions
• Experience leading transformation, workflow redesign, or enterprise change initiatives
• Strong executive presence with C level stakeholders
• Commercially sharp and operationally rigorous
• Experienced people leader
  
  

Success Is Measured By

• Revenue growth and margin expansion
• Executive level client trust and retention
• Scaled adoption of AI with measurable business impact
• Expansion across services and business units
• Operational efficiency and production scalability
• High performing, engaged teams

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-Hybrid

#LI-KW1

About the Role

As SVP, Group Account Director, you are the executive lead for one of our most strategically important client relationships. You operate at the intersection of enterprise partnership, commercial growth, operational leadership, creative production excellence, and AI driven transformation.

You are both the commercial owner of the business and the architect of its AI enabled evolution.

In a fast moving, collaborative environment, you build senior level trust, diagnose complex business challenges, and design AI enabled operating models that drive measurable impact. You ensure fiscal health, production excellence, and long term growth while shaping how we deliver through scalable, AI powered workflows.

This role requires a strategic operator who sees transformation opportunities early and knows how to convert innovation into revenue, efficiency, and competitive advantage.

Responsibilities:

Executive Client Leadership and Transformation

• Align integrated marketing, creative, and production ecosystems to client business priorities and growth objectives
• Ensure programs drive measurable brand impact, commercial performance, and operational advantage across channels
• Act as executive sponsor for high impact initiatives, providing strategic oversight and cross functional alignment
• Orchestrate creative, media, technology, data, and AI capabilities to deliver differentiated, connected solutions
• Elevate the conversation from outputs to outcomes, positioning integrated delivery as a competitive advantage for the client
  
  

Commercial and Strategic Growth

• Deliver against revenue, margin, and operational KPIs
• Expand footprint across business units, channels, and services
• Shape AI differentiated proposals, RFP responses, and growth strategies
• Lead pricing strategy and commercial negotiations
• Identify and convert AI enabled upsell and cross sell opportunities
  
  

People and Leadership

• Lead and develop senior account leaders and cross functional teams
• Elevate AI fluency and foster a culture of experimentation and accountability
• Drive collaboration across regions and disciplines
• Build a sustainable leadership pipeline across the account

About You

The essentials: 

• 15+ years in senior marketing or agency leadership roles
• Proven success managing and growing multi million dollar global accounts
• Deep understanding of marketing and production workflows
• Demonstrated experience translating business challenges into AI enabled solutions
• Experience leading transformation, workflow redesign, or enterprise change initiatives
• Strong executive presence with C level stakeholders
• Commercially sharp and operationally rigorous
• Experienced people leader
  
  

Success Is Measured By

• Revenue growth and margin expansion
• Executive level client trust and retention
• Scaled adoption of AI with measurable business impact
• Expansion across services and business units
• Operational efficiency and production scalability
• High performing, engaged teams

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-Hybrid

#LI-KW1

About the Role

We are looking for a Senior Solution Lead to join our high-performing Pre-Sales & Solution Strategy team. You will sit at the intersection of Sales, Delivery, Product, and Client Leadership, shaping the solutions we take to market and directly influencing multi-million-dollar outcomes.

This is not a “respond to the RFP and pray” role. This is a strategic, high-ownership, high-IQ seat where you:

• Shape the problem,
• Design the solution, and
• Influence how we win and deliver.

You will focus exclusively on large, complex opportunities valued at $1M+, where your problem-framing, technical depth, and storytelling materially impact win rates.

You will report to the Head of Pre-Sales & Solution Strategy and collaborate with a senior, globally distributed team across India, the US, and Europe.

Responsibilities:

What You’ll Own

1. Deal Shaping & Pre-Sales Architecture

• Translate ambiguous client goals into clear, compelling, technically credible solution architectures (Figma/Miro/Adobe)
• Lead discovery workshops, ask incisive questions, and define what a winning solution looks like—for the client and for us.
• Build decks, narratives, and pricing models that position us decisively above competitors. (Google/PP/Canva)
• Navigate seamlessly between C-level outcomes (business case, ROI, risk) and engineering deep dives (architecture, delivery approach, tradeoffs).
• Own the solution narrative end-to-end across EOI/RFI/RFP responses, orals, and executive briefings.
• Solution Estimating: Provide high level pricing estimates tied to value impact statements (ROI) for clients including software, hardware, cloud and tooling licensing for POC/MVP/Commercial models
  
  

2. Cross-Domain Solution Engineering

Own the solution across the full delivery lifecycle, spanning:

• Applications – modernization, greenfield engineering, platforms, integration
• Infrastructure – cloud infra, DevOps, SRE, infra automation
• Security – controls, IAM, governance, secure-by-design patterns
• Cloud – AWS / Azure / GCP architectures, migration strategies, optimization / FinOps
• Tooling- AI models, ISV licenses, tokens etc

You bring technical breadth with depth in at least one practice area and can credibly orchestrate end-to-end solutions.

A practical understanding of how AI cuts across these domains is essential, including:

• agentic automation across workflows and operations
• private AI stacks (RAG, governance, observability)
• model-integrated applications and copilots that augment existing systems

3. Go-To-Market & Productized Offerings

• Turn our capabilities into clear, differentiated, repeatable solutions and offerings.
• Collaborate with Product, Delivery, and Marketing to evolve our GTM playbooks and sales assets.
• Package reference architectures, POVs, and standard patterns based on real market demand.
• Capture learnings from deals and delivery to refine offerings and win themes.

4. Internal Collaboration & Leadership

• Partner closely with Sales on deal strategy, qualification, and pursuit plans.
• Align with Delivery Leaders to ensure proposed solutions are buildable, profitable, and differentiated.
• Contribute to sales enablement via reusable messaging, templates, and pricing frameworks.
• Act as a thought leader and mentor for junior solution engineers and architects.

What Success Looks Like

• You influence $6M+ in annual revenue through deals with TCV targets valued at $1M+.
• Stakeholders (Sales, Delivery, Clients) consistently rate your solutions as clear, differentiated, and client-aligned.
• Sales teams proactively pull you into strategic conversations because you “help deals close.”
• Delivery teams trust your architectures—and want to build them.
• You significantly enhance our GTM library with reusable assets, offerings, and standard patterns.
• Over time, you shape or lead 1–2 strategic offerings or solution themes for the company.

Who Thrives in This Role

We’re targeting top-tier pre-sales / solution engineering talent in India who demonstrate:

• Flexible thinking – can reshape a problem even when the client can’t articulate it clearly
• Structured reasoning – can break down complexity into options, tradeoffs, and recommendations
• Technical breadth + depth – strong grounding in apps, infra, security, and cloud, with a sharp view of how AI enhances each
• Storytelling ability – can communicate crisply to CXOs, procurement, and engineering teams
• Calm confidence – comfortable leading conversations amid ambiguity and pace
  Ownership mindset – thinks like an owner, not a vendor; cares about long-term value and delivery success

About You

The essentials:

• 7–12+ years in pre-sales engineering, solutions architecture, or consulting roles in IT services / SaaS / cloud / AI-led solutions
• Proven ability to influence or close $1M+ services deals (multi-tower or multi-year preferred)
• Hands-on understanding of services delivery, including SDLC, cloud migrations, modernization, architecture patterns, and infra operations
• Experience designing or positioning solutions with AI integration, agent workflows, automation, or model-enhanced apps (copilots, RAG systems, intelligent workflows)
• Ability to build defensible pricing models (T&M, fixed-price, managed services, outcome-based)
• Strong written and verbal communication skills in English; experienced presenting to senior stakeholders
• Comfortable working with distributed global teams across time zones

Not a must, but a plus:

• Hands-on experience with one or more major cloud providers (AWS, Azure, GCP)
• Familiarity with modern data and AI stacks (Snowflake, Databricks, vector DBs, LLM orchestration frameworks)
• Background in consulting-led environments (Big 4, global SIs, boutique consulting firms)
• Industry experience in BFSI, Retail, Manufacturing, Healthcare, or similar

At.Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

LOCATION salary range

$150,000— $180,000 USD

#LI-REMOTE 

#LI-SDL1

Role Overview

As a Senior Product Manager you identify and solve problems using your deep experience in product management. You lead cross-functional teams to define and develop product strategies aligning them with market opportunities, deliver innovative solutions that meet the customers' needs and support business goals. Additionally, you are responsible for steering the product's overall strategy to ensure it aligns with long-term vision and promotes future growth.

This is a remote position that can be done from anywhere. You may be expected to travel occasionally.

Responsibilities

CONSULTING

• Serve as a Trusted Advisor to Our Clients: Build trusting relationships with client stakeholders, providing strategic insight and guidance, serving as the primary point of contact for product-related inquiries, updates and decisions.
• Conduct Market, Business and User Research: Conduct thorough market research, competitive analysis, business analysis and/or user interviews to identify opportunities and inform product decisions, translating collected insights into actionable strategies.
• Manage Risk: Proactively identify potential risks and challenges that may have an impact on product delivery or performance. Develop contingency plans and mitigation strategies to address these risks effectively.

PRODUCT DELIVERY

• Display Strategic Leadership: Define and articulate the long-term product vision and strategy in alignment with company goals. Drive product roadmap initiatives that reflect market trends, customer, feedback and business priorities.
• Promote Cross-Functional Collaboration: Collaborate closely with Engineering, Design, Delivery and other key participants to ensure successful product development, launch and adoption. Facilitate communication and alignment across diverse teams, ensuring all efforts are focused on accomplishing the product’s vision and satisfying end users needs across product iterations.
• Manage the Product Lifecycle: Oversee the entire product lifecycle from ideation through launch and beyond. Define product requirements, prioritize features and manage trade-offs to deliver high-value and high-quality products on time and within budget.
• Establish a Metrics Driven Approach: Define key performance indicators (KPIs) and metrics to effectively measure product success. Analyze data to gain insights, identify areas for improvement, and drive iterative enhancements that continuously add value to the product and user experience.
• Champion Continuous Improvement: Promote a culture of continuous improvement and innovation within the product team. Encourage experimentation, feedback loops and agile methodologies to drive iterative development and optimization.

INNOVATION & IMPROVEMENT

• Thought Leadership: Stay up to date on industry trends, emerging technologies and best practices in the field of product management. Share knowledge and insights with the team to spark creative solutions and drive excellence.
• Provide Mentorship: Foster the professional growth and development of associate and Mid-level Product Managers within the team. Provide constructive feedback, guidance and mentorship to help them succeed in their roles and advance in their careers.
• Improve Foundry Processes: Continuously evaluate and refine product management processes, methodologies and tools to enhance team efficiency, effectiveness and collaboration. Implement best practices and standards to guarantee consistent and high quality outcomes across projects and internal initiatives.
• Share Knowledge: Promote a culture of knowledge sharing, collaboration and cross-pollination of ideas within the Product Foundry. Encourage team members to share learnings, insights and experiences to foster collective growth and innovation.
• Evangelize Leadership in Product Culture: Serve as a champion for a strong product culture within the organization. Promote values such as customer-centricity, experimentation, agility and continuous improvement, inspiring team members to embody these principles in their work.

Must Have Skills

• 5+ years of professional experience in technological projects related to digital products, software design and/or development.
• Proven track record managing the end to end software product lifecycle (building and shipping) of a product or suite of small products with multiple features, complex requirements, diverse stakeholder needs, and a dedicated team.
• Understanding of, or experience with, web technologies, technical concepts, software development (coding) and APIs.
• Experience leading discovery sessions in which prioritization and requirements elicitation workshops are conducted.
• Can quickly ramp up on a new business domain.
• Goal-oriented, autonomous and organized; must like teamwork but also who can work independently with minimal supervision to obtain the information needed to perform product management responsibilities.
• Strong consulting, communication skills, and ability to establish and maintain a high level of credibility with internal and external partners.
• Ability to pitch and articulate value to different audiences.
• Experience using agile development methodologies with globally-distributed teams.
• Experience using Figma, Miro or other modern collaborative design tools to make or make changes to wireframes and designs.
• Experience using Jira or other requirements management tools.

 Nice-to-Have Skills

• Previous consulting experience.
• Knowledge of AI including:
• LLMs: hands on experience using Gemini, Claude, ChatGPT 
• MCPs: some familiarity with and/or using, integrating, building MCPs to be used with an LLM and/or Agent
• Concepts: RAG, Agents, Agentic AI
• Agile processes certification (Scrum Master or Product Owner).
• Experience mentoring and team building.

What We Offer

.Monks has provided a compensation range that represents its good faith estimate of what Media.Monks may pay for the position at the time of posting. .Monks may ultimately pay more or less than the posted compensation range. The salary offered to the selected candidate will be determined based on job-related factors, but not based on a candidate’s sex or any other protected status.

LOCATION: REMOTE, USA

About the Team:

The Revenue Technology team at AlphaSense builds and operates the systems, integrations, and tooling that power our go-to-market and customer-facing functions. We partner across Sales, Customer Success, and Support to drive process efficiency and enable the revenue organization to scale. This role operates as an embedded partner to Customer & Product Support (C&PS) and acts as an advisor and extension to our Customer & Product Support Leadership team. 

The Customer & Product Support (C&PS) team sits at the intersection of sales, customer success and technical support. Through close teamwork and collaboration, they drive positive customer outcomes and ensure seamless access and optimal utilization of AlphaSense's market-leading platform and products. The team is heavily relied upon to contribute excellent customer service, which ultimately maximizes prospect and customer health.

About the Role: 

We are looking to hire a Senior Analyst, Revenue Tools (C&PS) to serve as the dedicated operations, process and tooling partner to our Customer & Product Support (C&PS) function. Sitting within the broader tooling team and operating as an unofficial member of the C&PS leadership team, this role is responsible for helping us scale support without sacrificing quality, capturing every automation and deflection opportunity, and keeping our support tech stack best-in-class and tightly integrated with the broader company systems landscape.

This person advises and weighs in on Support-related strategic decisions related to automation, tooling, and process, and owns the executions of those decisions end-to-end. By acting as the subject matter expert on process and tools, are the team's first call for tooling questions, optimization, vendor escalations and workflow optimization. They act as the connective tissue between Support and the wider systems teams that underpin the operational processes and technology that power our customer support. This person will be able to make a sizable impact and work cross-functionally across AlphaSense.

Who You Are:

• Experienced operations professional with a background in support operations, program management, or systems administration, and a genuine passion for operational excellence.
• Customer-first mindset with a track record of working through complex problems using AI, tooling, and systems to find scalable solutions.
• Natural systems thinker who connects the dots across tools, teams, and workflows to identify root causes and upstream fixes.
• Technically comfortable with integrations, APIs, and workflow builders, able to execute changes without relying on engineering for every task.
• Data-driven operator who uses metrics like automation rates, deflection, resolution rates, and CSAT to evaluate performance and drive iteration.
• Strong cross-functional collaborator who can work effectively with both technical and non-technical stakeholders and drive alignment toward a solution.
• Highly organized with strong prioritization instincts, able to manage multiple in-flight projects without losing detail or momentum.
• Energized by change, continuously looking for ways to raise the bar on how the team operates and delivers.

What You’ll Do: 

• • Lead with an AI-first mindset
  • Identify and implement opportunities for AI-driven solutions and workflow automation to streamline operations, build deflection mechanisms, and reduce manual effort for both our customers and team.
  • Design and optimize AI agent conversation flows, triage logic, and handoff behaviors that create seamless transitions between AI and human support.
  • Configure and maintain AI support agent guidance, rules, and detection attributes to improve response quality, tone, and inbound categorization.
  • Build and maintain the internal runbooks, SOPs, and help center content that power deflection and self-service.
  
  
  • Tool Administration & Vendor Management
  • Own and manage the support tech stack (e.g., Zendesk, integrations with Salesforce, Linear, Slack, and knowledge tools), ensuring reliability, usability, and alignment with team needs.
  • Serve as the team's first point of contact for tooling questions, troubleshooting, and routing to the right vendor or internal owner.
  • Partner with vendors on resolving technical issues, evaluating new capabilities, and ensuring we stay on the most effective, up-to-date versions of our tools.
  • Continuously evaluate the support tool stack against team needs and market options, recommending and executing changes where warranted.
  
  
  • Workflow Optimization & Automation
  • Analyze and enhance support processes to improve efficiency, agent productivity, and customer satisfaction.
  • Build and maintain integrations between support systems and adjacent tools (e.g., Salesforce, Linear, Slack) that enable automated execution of routine transactional actions.
  • Design, implement, and troubleshoot automated workflows, including guardrails, validation logic, and exception handling to ensure safe and reliable execution.
  • Maintain and adjust SOPs as tooling and workflows evolve, ensuring what's written matches what's shipped.
  • Ensure our tech is in harmony with broader company and cross-departmental processes.
  
  
  • Leadership Partnership & Continuous Improvement
  • Operates as an embedded, unofficial member of the Support leadership team by advising, weighing in on decisions, and helping execute initiatives related to automation, tooling, and operational scale.
  • Partner with Support leadership and cross-functional teams to identify operational gaps, recommend solutions, and drive initiatives that improve scalability and consistency.
  • Contribute to AI and automation effectiveness monitoring by tracking resolution rates, automation rates, CSAT, and escalation patterns to identify improvement opportunities.
  • Keep up-to-date with technological and support trends to ensure we stay at the forefront of delivering a seamless customer support experience.

As a Data Engineer on our BI team, you’ll be a key player in Motive’s growth, delivering the data infrastructure for the AI era. You’ll act as the essential link between complex data and key business domains, delivering the high-quality datasets and semantic models that drive global strategy. This is an exciting opportunity to implement cutting-edge tooling, leverage AI to enhance your workflow, and master a modern data stack in a fast-evolving environment.

This is the perfect role for a "jack of all trades" data practitioner. You’ll design data models, build robust pipelines, manage DevOps and automated systems, and implement AI-driven data tooling. You’ll even get your hands dirty building dashboards and performing deep-dive analysis. If you love working full-stack and owning the entire data lifecycle, you’ll love this role.

What You'll Do:

• Collaborate & Strategize: Partner closely with business stakeholders to understand their challenges and design end-to-end architecture that solves complex business problems.
• Build & Maintain Data Models: Design, develop, and own robust, efficient, and scalable data models in Snowflake and Iceberg using dbt and advanced SQL.
• Orchestrate & Automate: Build and manage reliable data pipelines and CI/CD workflows using tools like Airflow, Python, and Terraform to ensure data is fresh, trustworthy, and infrastructure is version-controlled.
• Champion Data Quality: Implement rigorous testing, documentation, and data governance practices to maintain a single source of truth.
• Enable Analytics & Workflows: Act as the Product Owner and Tech Lead for your data domains, taking responsibility for the end-to-end data product delivery– from raw ingestion to data models enabling analytics and data apps in tools like Tableau and Retool.
• Innovate with AI: Help us build our next-generation data infrastructure by integrating AI capabilities (like Snowflake Cortex AI) to democratize analytics and empower the business.
• Architect Observability: Implement monitoring and alerting frameworks (e.g., dbt packages or  Monte Carlo monitors) to proactively catch "silent" data failures before stakeholders do.

What We're Looking For:

• 6+ years of experience in Analytics Engineering, Data Engineering, or a similar role.
• Deep expertise in SQL and developing complex data models for analytical purposes (e.g., dimensional modeling).
• Hands-on experience with:
  • Data Warehousing: High proficiency in Snowflake (preferred) and experience with Open Table Formats like Iceberg.
  • Data Transformation: dbt
  • Orchestration & ETL: Airflow, Fivetran, Airbyte
  • Cloud Platform: AWS
  • Programming/Ingestion: Python
  • Infrastructure as Code: Terraform
  • AI-Augmented Development: Proficiency using AI coding assistants (Cursor, Copilot, or Claude) to accelerate development and automate routine tasks.
• A strong analytical mindset with a proven ability to solve ambiguous business problems with data.
• Excellent communication skills and experience working cross-functionally.
• Self-starter with the ability to self-project manage work
• A user focus with the ability to understand how a data consumer will use the data products you build

Bonus Points (Nice-to-Haves)

• Experience building semantic models for natural language querying
• Direct experience with advanced Snowflake features (e.g., Snowpark, Cortex AI).
• Experience building visualizations and dashboards in tools like Tableau,  Retool, or Thoughtspot.

About the role

We’re looking for an Editorial Manager to own and elevate Typeform’s editorial storytelling across channels and formats.

Today, editorial shaping and long form storytelling are spread across multiple people and external partners, which makes it difficult to scale quality, consistency, and narrative cohesion. This role changes that.

You will become the editorial owner across thought leadership, research reports, newsletters, SEO content, product storytelling, and campaign narratives. You’ll help Typeform tell clearer, smarter, and more differentiated stories in an increasingly crowded AI market.

This role sits within the Brand & Creative organization and partners closely with Brand, Product Marketing, Social, PR, Product, and Growth teams. You’ll combine strong editorial judgment with hands on execution, helping shape ideas into compelling narratives while building the systems and workflows that allow content to scale without sacrificing quality.

This is a high ownership role for someone who loves storytelling, has strong editorial instincts, and knows how to turn complexity into clarity.

Things you will do

• Own Typeform’s editorial roadmap and calendar across newsletters, blogs, reports, thought leadership, and long form storytelling
• Lead editorial direction across campaigns, product storytelling, research content, and executive thought leadership
• Act as the primary editor and final quality reviewer for key written content across the business
• Shape complex ideas, data, and product narratives into clear, engaging, and differentiated stories
• Establish editorial standards, workflows, and review processes that improve consistency and scalability
• Manage freelancers, agencies, and external writers, providing direction, feedback, and quality control
• Partner closely with Brand, Product Marketing, PR, Product, and Growth teams to align storytelling across channels
• Support SEO and product led content initiatives as we expand content production at scale
• Help build repeatable systems for AI assisted editorial workflows while maintaining a high quality bar
• Identify storytelling opportunities based on audience insights, performance data, market trends, and product direction

What you already bring to the table

• Significant experience in editorial, content strategy, journalism, brand storytelling, or content marketing roles
• Exceptional writing and editing skills across long form content, reports, newsletters, thought leadership, and digital content
• Strong editorial taste and the ability to identify what makes storytelling clear, credible, and compelling
• Experience shaping narratives for technology, SaaS, AI, product, or B2B audiences
• Ability to translate technical or product concepts into human centered stories
• Experience managing external writers, agencies, or editorial contributors
• Strong stakeholder management skills and confidence partnering with senior leaders
• Comfort working in fast moving environments with shifting priorities
• Experience using AI assisted workflows and modern content tools thoughtfully and effectively
• Strong organizational skills with the ability to manage multiple projects simultaneously

Nice to have

• Experience working with proprietary research, surveys, or data driven storytelling
• Background in media, publishing, martech, adtech, or SaaS
• Experience partnering closely with PR and Communications teams on earned media narratives
• Experience supporting executive LinkedIn thought leadership or ghostwriting
• Familiarity with tools like Notion, Figma, Canva, Miro, and Webflow

Position Overview

Woolpert is hiring a Senior Software Engineer to join our dynamic Atlas Labs team supporting our Geospatial sector. This position reports to the Director of Product and AI. Atlas Labs oversees technology development for Woolpert’s Geospatial sector, including various types of AI model development, R&D, software infrastructure, and user-facing products.

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.

What You Will Do:

• Contribute to the planning, research, design, architecture, development, and testing of Atlas Labs software features. You’ll write code daily, definitely in Python and possibly in C++ or JavaScript.
• Work as part of a cross-functional Scrum team with domain experts in AI/ML, Geospatial Data, Software Engineering, and GIS.
• Collaborate with internal and external users to ensure the correctness, quality, and availability of Atlas Labs software products.

What You Will Bring:

• Meaningful employment experience working on commercial software products
• Experience writing production code in Python, preferably dealing with large datasets
• Demonstrated experience or academic output in a relevant domain:
• Geospatial Data Processing
• Computer Vision
• AI & Machine Learning
• LiDAR
• Robotics/Self-Driving/Autonomy
• General familiarity with relevant technologies:
• Linux, Docker, and GitHub
• AI/ML frameworks (Tensorflow, Pytorch)
• Cloud platforms (Azure, AWS, Google)

Nice to Have:

• Familiarity with GIS applications like ESRI, QGIS, Google Earth
• Familiarity with orchestration frameworks like Kubernetes, AirFlow, MLFlow
• Programming experience in C++ or JavaScript
• Experience with Agile processes like Scrum

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

#LI-Hybrid

About us

Graphcore is one of the world’s leading innovators in Artificial Intelligence compute.

It is developing hardware, software and systems infrastructure that will unlock the next generation of AI breakthroughs and power the widespread adoption of AI solutions across every industry.

As part of the SoftBank Group, Graphcore is a member of an elite family of companies responsible for some of the world’s most transformative technologies. Together, they share a bold vision: to enable Artificial Super Intelligence and ensure its benefits are accessible to everyone.

Graphcore’s teams are drawn from a diverse set of backgrounds and bring a broad range of skills and perspectives.   A melting pot of AI research specialists, silicon designers, software engineers and systems architects, Graphcore enjoys a culture of continuous learning and constant innovation.

Job Summary

Graphcore is seeking a Senior Architectural Designer to join our Data Center Engineering organization and lead architectural coordination for lab, data center, and office space projects. This role will serve as an owner’s representative and partner with technical leaders, consultants, contractors, and vendors to deliver high-performance workplace and infrastructure solutions. Approximately 10–20% travel may be required.

The Team

The Data Center Engineering team is responsible for delivering scalable, high-performance facilities and workplace environments that support Graphcore’s global operations and AI infrastructure. The team collaborates closely with internal stakeholders and external partners to ensure projects meet operational, technical, and business requirements.

Responsibilities and Duties

• Lead architectural coordination for lab, data center, and office projects from programming through construction and turnover.
• Develop owner requirements, architectural standards, and high-level specifications aligned with Graphcore’s operational and workplace goals.
• Review drawings and specifications for quality, constructability, maintainability, and compliance with project requirements.
• Serve as the owner’s representative for architectural scope, coordinating internal stakeholders, consultants, and contractors.
• Answer RFIs, review submittals and shop drawings, and evaluate substitutions for architectural systems, finishes, and products.
• Identify appropriate products, materials, and approved vendors based on performance, availability, cost, and durability.
• Conduct site walks, mock-up reviews, and punch list activities, and support issue resolution during construction and closeout.

Candidate Profile

Essential:

• Bachelor’s degree or equivalent experience in Architecture, Interior Architecture, Architectural Engineering, or related field.
• Solid understanding of building envelope, partitions, doors/hardware, finishes, code, accessibility, and life-safety considerations.
• Experience with construction administration, including contractor coordination, RFIs, submittals, changes, and field issue resolution.
• Excellent interpersonal skills and ability to work independently in a fast-paced, cross-functional environment.
• Proficiency with Bluebeam, AutoCAD, Revit, and document review processes.

Desirable:

• Experience with critical, laboratory, or server room environments.  
• Licensed architect, NCARB certificate holder, or actively pursuing licensure (this position will not be stamping drawings).
• Familiarity with office, lab, or data center design standards and approved product/vendor lists.
• Experience coordinating with MEP, fire protection, and IT teams in complex facilities.

The Team

This role can sit in our NYC HQ on a hybrid basis, or it can be fully remote while working from a location based in either Eastern or Central time zones. We are looking for an experienced Senior Engineer for our SRE, Atlas team to support, maintain and grow the Atlas platform. As a senior SRE, you will be expected to be able to design & build complex systems, operate with autonomy and act as owner for everything you do. 

The SRE Atlas team works alongside the various Atlas software engineering teams to provide expertise about running systems at scale, build new tooling and automation and perform essential maintenance of the Atlas fleet. 

This is an SRE team, which means you can expect a highly hands-on approach, tackling the technical challenges of implementing large scale solutions that have the ability to impact our customer’s most crucial workloads. 

Role Overview

We are seeking a talented Site Reliability Engineer (SRE) with a strong infrastructure background. This role requires engineers to have a customer-first mindset to ensure that everything we do results in a stronger product and a better experience for all Atlas customers. 

The ideal candidate should

• Have 5+ years of experience running critical systems at scale
• Value efficiency in processes and operations, and display a preference for automation over manual processes (“allergic to ops work”)
• Be familiar with a major cloud provider (AWS, Azure, or GCP) and possess the ability to build and operate systems in a multi-cloud environment
• A strong understanding of how to run a large scale Linux environment, including low level fundamentals 
• Firm grasp of at least one modern programming language, beyond basic scripting (Go, Ruby, Python)
• Solid understanding of web and network protocols and standards (HTTP, TLS, DNS, etc)

Special Requirements:

• Be a US Citizen

Expectations

• Participate in the development of a reliable and resilient multi-cloud platform that hosts business critical applications for a wide & varied range of customer applications
• Collaborate with service-owning teams to provide internal support, solve technical challenges and adapt or build tooling to solve novel use cases in a generic fashion
• Participate in a 24/7 on-call rotation to swiftly resolve issues related to any disruption of our customer facing Atlas fleet, ensuring minimal disruption and high availability

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426187

Who we’re looking for 

We are looking for an experienced Strategic Construction Success Manager to support our top enterprise accounts in a SaaS environment. This is a senior individual contributor role within the CSM team, operating in our Strategic/Enterprise motion. 

You bring a strong foundation in customer-facing SaaS roles (Customer Success, Implementation, Solutions/Customer Support, or similar) and can build credibility with both executive stakeholders and frontline teams (admins and end users). Background in construction and/or construction technology is strongly preferred. 

In this role, you’ll partner with our largest and most complex customers to drive adoption at scale, renewal readiness, and expansion—working cross-functionally to deliver sustained value. 

We are looking for someone proactive, highly organized, and consultative—comfortable engaging with executive sponsors when needed, and equally comfortable rolling up their sleeves with admins and end users to drive adoption in real construction environments. 

What you’ll be doing 

You will act as a strategic advisor, helping customers align Fieldwire with their business objectives. You will build a deep understanding of each customer’s organization, workflows, and success criteria. 

As a Fieldwire product expert and customer advocate, you will guide enterprise customers through large-scale deployments, change management, and ongoing optimization across teams, roles, and projects. 

As a post-sale account owner, you will partner closely with Sales, Product, Support, and Leadership to protect and grow revenue, influence product direction, and define best practices for Fieldwire’s Strategic/Enterprise customer success motion. 

The primary responsibilities of our next Strategic Construction Success Manager will be to: 

• Own the success of a portfolio of top Fieldwire customers, supporting complex stakeholder structures and deployments across multiple teams and projects 
• Build relationships with executive sponsors, customer champions, admins, and end users—earning trust through outcomes and day-to-day partnership 
• Develop and execute customer success plans aligned to customer initiatives, operational goals, and measurable outcomes 
• Support and lead business reviews and success check-ins, communicating value, adoption progress, risks, and opportunities to both executive stakeholders and frontline teams (admins and end users) 
• Guide customers through deployments, workflow standardization, and change management, including end-user enablement and training at scale 
• Work alongside GTM partners (Sales/Account Management, Solutions/Implementation, Support, and Product) to drive renewals and expansion—identifying growth opportunities and partnering with account teams to action them 
• Monitor customer health, usage patterns, and engagement signals to proactively drive adoption and reduce risk 
• Serve as an escalation point for Strategic/Enterprise customers, coordinating internal teams to resolve issues and improve the customer experience 
• Represent the voice of the customer internally by sharing themes, use cases, and feedback with Product and cross-functional partners 
• Contribute to evolving Fieldwire’s Strategic/Enterprise customer success playbooks and best practices as the program scales 

At Fieldwire, we’re looking for our next Strategic Construction Success Manager to have the following skills and experiences: 

• 3+ years of experience in a customer-facing SaaS role (Customer Success, Implementation, Solutions Engineering, or similar), including ownership of renewals/adoption outcomes for complex accounts 
• Experience supporting enterprise customers with complex, multi-stakeholder organizations 
• Background in construction technology or direct construction experience is strongly preferred. 
• Comfort working directly with frontline teams (admins and end users) to drive adoption through enablement, workflow alignment, and change management 
• Strong business acumen, with the ability to tie product adoption to measurable business outcomes 
• Experience preparing for and facilitating business reviews and success check-ins, including presenting adoption, value, risks, and next-step plans to executive stakeholders 
• Comfort partnering with Sales/Account teams on renewals and expansion, with a customer-first mindset 
• Excellent presentation, communication, and relationship-building skills 
• Highly self-motivated, organized, and comfortable operating with autonomy 
• Ability to navigate ambiguity and help build new processes in a scaling enterprise motion 
• Strong problem-solving skills and a consultative mindset 
• Desire to learn and grow within a dynamic, fast-paced SaaS environment 

Why Fieldwire?

The field-first construction platform for less busywork and more building. Trusted on 4M+ projects worldwide, Fieldwire by Hilti gives crews reliable access to plans, tasks, and updates on one simple platform. It unites the field and office around a single, transparent source of truth, keeping teams aligned from start to finish. Designed for easy adoption, crews gain real-time visibility into progress, clear ownership of work, and the context to make confident decisions. As part of the Hilti Group, Fieldwire combines deep construction expertise with modern digital innovation to deliver better outcomes on every job. Learn more at Fieldwire.com.   

Compensation 

The estimated pay ranges for this role are as follows: $113,400-$138,600. 

The salary range represents the low and high end of the salary range for this job in the US. Minimums and Maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors such as your skills, qualifications and experience. In addition to the salary you may be eligible for a corporate bonus which can range up to 30%. 

Where is the job located? 

This role is based remotely within the United States. 

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Fieldwire is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other characteristic protected by law. 

Job Category

About the role 

As a Data Science and Machine Learning (ML) Product Manager, you will lead the evolution, implementation, and customer success of Evio Compass.  

Evio Compass is an analytic product that identifies patients who need timely attention due to clinical or financial risk to themselves or our health plan and/or health system clients. The product blends together patient, plan, provider data with clinical intelligence and data science to identify risks. These risks are stratified and prioritized for plan attention after validation by Evio clinicians to confirm actionability. 

In this role, you will sit at the intersection of data science, product, and customer partnership. You’ll guide the development of new data science, machine learning, and AI-driven algorithms, while continuously enhancing existing product features to deliver measurable value. You will develop a deep understanding of the problems our customers are trying to solve and serve as the voice of the customer for internal cross-functional teams to ensure the product is delivering meaningful outcomes and value for customers.  

In addition, you will play a key role in advancing Evio’s ML/AI strategy, helping to shape the future direction of Evio products and their value for customers. 

What you will do

Product evolution 

• Represent the customer in product evolution with a strong understanding of client priorities, challenges and opportunities 
• Work closely with health plan customer counterparts in various subject matter areas like clinical, product, data, intervention, and finance  
• Identify opportunities to improve existing algorithms and build new ones that better surface patient risk  
• Create a framework for algorithm development, implementation, and measurement to guide end-to-end evolution  
• Design, build, and execute in close collaboration with an internal team comprised of product managers, data scientists, ML engineers, clinicians, dev ops engineers, and software engineers 
• Remain hands on and closely aligned with internal working team across the full lifecycle of model development: from defining the problem and acquiring data to tuning performance and launching into production  
• Translate model outputs into clear risk identification/stratification/prioritization, optimal intervention modality assignment, outcomes measurements, etc.   
• Establish a clear approach to measure and continuously improve product features  

Product implementation and client success  

• Serve as the primary product partner for clients, building strong, trusted relationships to deliver consistent value  
• Lead implementation of Evio Compass across health plans and health system clients to ensure smooth rollout and strong adoption 
• Work with customers to understand their priorities, risks, and goals, and collaborate with internal Evio team to tailor the product to meet customer needs 
• Guide clients on how to act on identified risks to drive the best possible outcomes  
• Strategize with client partners on optimal modalities to maximize outcomes from risk intervened  
• Drive client conversations and own client relationships with the primary goal of exceeding client goals and delivering consistent value  
• Be the tactical thought leader to optimally use Evio resources to drive progress for customers 
• Develop new processes and capabilities to support and scale customer success; including tracking success metrics such as business impact and client satisfaction 

 Your skills and experience  

• 5+ years’ experience in hands-on data science, machine learning, AI based product development   
• 5+ years’ experience working with teams within health plans, health systems, or similar (e.g. pharmacy management, population health, HEOR, finance, UW/Actuarial functions, risk management, or product) to:  
  • Identify problem areas that can be solved with data and analytics 
  • Drive analytics adoption  
  • Evolve analytics products based on performance and measure business results   
• 5+ years’ experience working at health plan, PBM, health system, pharmacy, and/or digital health organization
• 3+ years’ experience leading analytic product development, implementation, or client transformation efforts 
• 2+ years’ experience within pharmacy and /or medical drug benefit management with a strong grasp of economics 
• Exceptional verbal and written communication skills, with the ability to explain technical concepts to non-technical audiences 
• Familiarity with digital health product landscape within health plan, pharma, PBM landscape  
• Prior start-up experience is a plus 

 How you work  

• EQ and relationship building: You build strong internal and external relationships and navigate complex organizations with empathy, awareness, and overall high emotional intelligence  
• Comfort with ambiguity, resourcefulness: You’re comfortable with, even excited by, ambiguity and finding strategic, resourceful ways to solve problems despite hurdles 
• Structured thinking: You’re an organized thinker and able to manage multiple priorities without losing momentum
• Driven self-starter: You lead projects with a cross-functional team, moving forward quickly and independently. You operate with a hands-on style, excited to building process (vs. inheriting).  
• Founder’s mentality: You prototype, create, and iterate without needing permission 
• Flexible and adventurous: You collaborate well across disciplines, adapting to changing customer needs and business objectives   
• Customer empathy: You have deep empathy for customer challenges, risks, and opportunities and consistently work towards removing friction in every interaction.  
• Bias for action and outcomes: Your core focus is on create value for clients. You are constantly oriented to taking action to solve a problem.  
• Judgement and balance: You balance thoughtful analysis with speed, knowing when to go deep and when to move fast.  
• Innovation: You bring energy and curiosity, and excitement for challenging the status quo with strong value alignment to Evio’s vision (Ensure every patient receives the right medication for their unique situation, from the beginning, in a simple and affordable way)  

Salary Considerations:   

Anticipated annual base pay range: $170K - $200K with variable compensation based on performance.

At Evio, we’re committed to building a competitive compensation package to honor the value our teammates bring as well as attract and retain top talent that is aligned with our culture, mission and values. Compensation includes base pay (range shown) and could include other variable compensation opportunities depending on job seniority, location, and date of hire. Evio also offers a number of attractive benefits to eligible teammates including health insurance, retirement savings, life and disability insurance, paid and unpaid time off, and other benefits to make sure Evio teammates and families are well supported.  

Please note that the base pay information shown is a general guideline for the job responsibilities and qualifications listed. Salary decisions are based on candidate experience, and market and business considerations.  

How we take care of you: 

• Great Health Insurance - The company pays 100% of medical, dental, and vision premiums for teammates, and 50% for dependents.  
• 401K Match - Evio matches 100% of teammate contribution up to 5% of salary, subject to IRS limits. 401K is administered through Guideline.  
• Time Off - We have a flexible vacation policy for teammates to unplug and recharge when you need it. There is no minimum or maximum amount of vacation allowed per year, and there is no payment in consideration for unused vacation. Vacation is to be used at your discretion, with approval of leadership.  
• Parental Leave - Generous paid leave for new parents (includes birth and non-birth parents).  

The Sales Specialist is responsible for tracking and managing orders, verifying pricing, working with Logistics.  Monitor accounts receivable, process RMA’s, sample requests and create invoices for certain accounts as needed and resolve issues.

What You’ll Do

• Support Sales Representatives, HQ and customers-answer questions, resolve issues.
• Track and manage product owed to customers, including expediting orders, verifying pricing, working with warehouse to ensure product is shipped quickly and efficiently to customers.
• Monitor accounts receivable and resolve credit issues with customers and Samsung’s credit department.
• Aggregate customer and sales forecast; enter data into the Demand Planning system
• Monitor and process all RMA requests and discrepant returns.     
• Manage sample request.     
• Create, enter and invoice customer orders through SAP
• Prepare and provide reports to management

Location: Daily onsite presence at our San Diego, CA office/headquarters in alignment with our Flexible Work policy
Reports to: Associate Manager, Sales Administration 

What You Bring

• BA degree
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Ability to calculate figures and amounts
• Resourceful Achiever: self-driven and proactive, you apply logic and reason to effectively solve problems and manage risks.
• Avid Learner: you eagerly take on new challenges and seek out opportunities to grow and stretch.
• Passionate Owner: you are energized by your work, taking ownership and delivering results without ego.
• Committed Collaborator: with a positive attitude and commitment to get to the best result, you welcome ideas from others and drive processes forward in an inclusive manner.

Preferred Skills & Experience

• BA degree or experience in Sales , detail oriented, communication skills
• Proficiency in Microsoft Excel, Outlook, and Powerpoint

#LI-KS1

We're looking for a Revenue Enablement Manager for our Customer Office to own the enablement experience for Hootsuite's post-sale organization including Customer Success Managers, Renewal Owners, and the broader customer-facing teams responsible for retention, expansion, and long-term value delivery. This role sits within the Revenue Enablement function and is dedicated to building the capabilities, frameworks, and learning systems that drive net revenue retention.

This position operates at the intersection of customer success strategy and field execution, ensuring that CSMs and renewal owners have the knowledge, tools, and skills to deepen customer relationships, demonstrate ROI, and grow accounts. 

This role is open in USA and Canada in provinces and states we can legally hire in and will report into the Chief of Staff, Revenue.

WHAT YOU’LL DO

• Develop and maintain customer success and renewal motion playbooks, strategic business review (SBR) guides, customer office management framework and expansion play materials in close collaboration with CS Leadership, Customer Experience & Strategy, Product Marketing, and Revenue Operations.
• Build a coaching cadence for the customer office, leveraging AI conversation intelligence and customer health data to identify skill gaps, improve discovery and value-articulation skills, and increase commercial confidence among CSMs and renewal owners.
• Translate Hootsuite's value proposition into assets and internal training that equip the post-sale team to demonstrate ROI, connect usage to business outcomes, and tell a compelling story at renewal and expansion.
• Design and deliver enablement programs to ensure the post-sale team is fully prepared ahead of any change that affects how they show up with customers.
• Partner with the Revenue Operations and Customer Experience & Strategy teams to drive adoption of CS tools, health scoring systems, and renewal workflows. Turn process and system changes into clear enablement experiences that reduce friction and increase consistency across the team.
• Build a continuous learning program for CSMs and renewal owners through initiatives that reinforce value-based engagement, commercial acumen, and multi-threaded relationship building.
• Establish and track enablement metrics tied to post-sale performance, such as NRR, expansion pipeline, renewal conversion rates, and program adoption, iterating based on field feedback and CS leadership input.
• Serve as an active member of the Revenue Enablement Council, representing the post-sale voice and ensuring customer office initiatives are properly coordinated and sequenced across the broader GTM organization.

WHAT YOU’LL NEED

• 8+ years of experience in customer success enablement, CS operations, or a quota-carrying CSM/account management role within a B2B SaaS company. Background in consulting or strategic advisory is a major plus. 
• Demonstrated experience building and delivering enablement programs with measurable impact on NRR, renewal rates, or expansion pipeline
• Deep understanding of the customer success motion  health scoring, QBR/EBR frameworks, value realization methodologies, and renewal commercial negotiation
• Experience with AI-powered customer success tools, including conversational intelligence, AI-assisted health scoring, and automated coaching systems with a practical understanding of how to embed these capabilities into CSM workflows to improve retention outcomes and commercial effectiveness.
• Familiarity with CS platforms (e.g., Gainsight, Salesforce, Gong, and LMS tools)
• Experience working cross-functionally with CS Leadership, Product Marketing, RevOps, and Finance to build renewal and expansion programs that are both commercially rigorous and customer-centric
• Strong facilitation and communication skills. Effective in designing async learning and running live workshops with experienced CSMs and commercial-focused renewal teams
• Ability to translate complex product value into clear, customer-facing narratives and internal training that builds commercial confidence across the post-sale team

WHO YOU ARE

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1 #LI-Hybrid

We're looking for a Revenue Enablement Manager for our Sales Office to own the enablement experience for Hootsuite's global seller community of Account Executives, Sales Development Representatives, and partner-facing roles. This is a hands-on, high-impact position responsible for translating Hootsuite's enterprise Go-To-Market strategy into the programs, content, and skills that give our sellers a competitive edge.

This role works at the intersection of strategy and execution building the programs, playbooks, coaching frameworks, and learning systems that directly influence how quickly and effectively our sellers perform. The measure of this role is field impact: quota attainment, pipeline, and win rates.

This role is open in USA and Canada in provinces and states we can legally hire in and will report into the Chief of Staff, Revenue.

WHAT YOU’LL DO

• Develop and maintain sales playbooks, talk tracks, frameworks, and competitive assets in close partnership with Marketing, ensuring sellers always have current, field-tested materials at the moment they need it.
• Translate Hootsuite's GTM positioning and value-based selling methodology into training programs that are practical, repeatable, and directly applicable to driving active pipeline.
• Build and manage a coaching cadence for the seller community, leveraging AI to surface conversation intelligence insights, identify skill gaps, and create targeted coaching interventions in partnership with frontline sales managers.
• Design and deliver enablement programs for operational launches, GTM plays, and strategic initiatives in coordination with Product Marketing, RevOps, and Sales Leadership to ensure field readiness ahead of each launch.
• Partner with RevOps to drive adoption of new tools, processes, and CRM workflows, translating operational changes into clear, field-facing learning experiences that minimize friction and accelerate uptake.
• Maintain a continuous learning rhythm for tenured sellers through micro-learning, peer-led sessions, and skills clinics that reinforce messaging, sharpen technique, and build confidence in competitive deals.
• Establish and track enablement metrics tied to seller performance such as program completion, methodology adoption, and pipeline contribution and iterate programs based on field data and manager feedback.
• Serve as an active member of the Revenue Enablement Council, contributing field insights and ensuring seller-facing initiatives are properly sequenced, scoped, and communicated across the GTM organization.
• Perform other related duties as assigned 

WHAT YOU’LL NEED

• 8+ years of experience in sales enablement, sales training, or a quota-carrying sales role within a B2B SaaS company. Background in consulting or strategic advisory is a major plus.
• Demonstrated experience designing and delivering enablement programs with measurable impact on ramp time, quota attainment, or win rates
• Experience with AI-powered GTM tools, including conversational intelligence platforms, AI-assisted content generation, and personalized learning systems, with a practical understanding of how to integrate these tools into seller workflows to drive adoption and performance.
• Strong working knowledge of enterprise sales methodologies (e.g., MEDDIC, Command the Message, Challenger, Value Selling) and the ability to apply them in practical field contexts
• Experience leveraging Gong or equivalent conversation intelligence platforms to analyze seller performance and build coaching programs
• Familiarity with Salesforce, LMS platforms, and modern sales content management tools (e.g., Highspot, Accord)
• Proven ability to work cross-functionally with Sales Leadership, Product Marketing, and RevOps to build programs that land in the field
• Strong facilitation and communication skills. Equally effective designing an asynchronous learning module and running a live workshop with a room full of senior AEs

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1 #LI-Hybrid

We’re looking for a Senior Customer Success Manager to support high-value customers in the assigned vertical by providing the tools and resources to achieve their business goals on social media. In this role, you’ll build, cultivate, and maintain influential relationships with your customers by leveraging your customer success experience and demonstrating expert-level competency in Hootsuite’s product, industry trends and best practices. You will drive business outcomes for your customers while being accountable for best-in-class user adoption, revenue retention and growth, and customer advocacy, guiding customers through their journey of social maturity. You will consistently and proactively review, refine and re-validate plans to ensure the customer gains full value from the product suite, the partnership, Hootsuite and social media as a channel.

This role is open to remote-applicants in Canada and USA (in Provinces/States where we can hire legally), unless you are near a commuting distance from our Toronto or Vancouver offices. In which case, there would be a hybrid component.

We know you’ve heard this before—a lot of companies are looking for your talent. Here’s why we’re different.

WHAT YOU’LL DO:

• Lead day to day relationship management for a book of business of high-value customers (Fortune 1000 sized businesses); guide customers to success on their social journey with Hootsuite’s Enterprise and partner products.
• Build and maintain influential relationships with customers with highly complex use cases in the assigned vertical(s), from end users through to executive sponsors, ensuring they have a consistent, best-in-class experience in every interaction.
• Cultivate and demonstrate a high level of expertise in Hootsuite's products, social media and your assigned vertical(s) by keeping up with industry trends and best practices. 
• Engage with customers in your assigned vertical(s) in a high-touch, multi-threaded approach, including ensuring successful onboarding, defining Mutual Account Plans with customers, leading success reviews, value workshops, and regular check-ins to drive engagement and ensure Hoosuite is delivering against customer's goals and outcomes according to the success plan.
• Actively monitor account health and adoption throughout the full duration of the customer relationship; provide guidance on how customers can advance their social strategies; intervene with adoption strategies that showcase how customers can enhance their workflows and better use our products; leverage value / industry specific workshops, trends, and social expertise to increase customer’s social maturity.
• Collaborate with Account Manager to develop account strategies and identify qualified leads (CSQL) for account expansion.
• Advocate for product features and improvements as the voice of the customer and works cross-functionally with internal product teams to champion adoption and change.
• Collaborate with Customer Success teammates to meet and exceed quarterly regional targets, while being accountable for individual quarterly metrics including Personal Net Renewal Rate, CSQL, Customer Health, Adoption, and Advocacy.
• Actively participate in internal training, knowledge sharing and collaboration sessions
• Perform other related duties as assigned

WHAT YOU’LL NEED:

• 5-8 years of customer-facing / account management experience, preferably in the technology (SaaS) industry; proven success managing a customer portfolio with a record of successful adoption.
• Solid knowledge of social media and/or social marketing and business use of social media.
• Tech Savvy: Ability to quickly learn new technologies and explain software features and social media concepts to customers in a simple, succinct manner.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers to meet their needs.
• Collaboration and Teamwork: Works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs.
• Open Communication: Clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding,
• Priority Setting: Focuses time/energy on the most important issues/opportunities. Clearly understand how to assess the importance of tasks and decisions.
• Commitment to Results: Consistently achieves results, demonstrating high performance, and challenging self and others to deliver results.
• Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action.
• Creativity and Innovation: Seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions.

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

#LI-AA 

We’re looking for an Sr Manager, Global Event Marketing to lead experiential marketing campaigns, and drive our global events strategy. You will work with our marketing leaders to create strategic campaigns and lead Hootsuite’s participation at major sponsored and owned events to fuel enterprise sales growth and outbound sales. You are a skilled marketer with deep understanding and experience leading virtual and in person events, you will collaborate across all regions and functions to achieve marketing targets and revenue goals. 

This role is open to remote-applicants in Canada and USA (in Provinces/States where we can hire legally), unless you are near a commuting distance from our Toronto or Vancouver offices. In which case, there would be a hybrid component.

WHAT YOU’LL DO: 

• Develop and lead Hootsuite’s global events strategy for company-wide revenue growth – including enterprise and outbound sales growth – directly contributing to net-new pipeline generation, customer retention, customer expansion, and brand awareness. 
• Oversee the planning and execution of owned and sponsored in-person events, working cross-functionally with marketing and sales leaders to create disruptive creative opportunities to engage customers and prospects and drive results. 
• Hire, lead, and develop a team of experiential marketers. Coach, mentor and perform all other people-management practices in line with Hootsuite’s core values
• Manage the event marketing budget and allocate resources effectively to achieve maximum ROI, while adhering to internal accrual and procurement process. 
• Develop a strategic framework for measuring event ROI and pipeline impact. Analyze data to optimize strategies and demonstrate ROI to executives. 
• Collaborate with Hootsuite’s sales organization to ensure sales reps capitalize on leads and expansion opportunities generated from events 
• Spearhead 360° promotion of events, including through Hootsuite’s Customer Office, organic social media, paid advertising, printed collateral, and partnership promo efforts. 
• Work in partnership with the Global Sales Organization to pitch event marketing partnership opportunities to our prospects and customers. Develop decision making framework that allows for a consistent approach to sponsorship while aligning with company values and brand 
• Partner with our product marketing and brand team to develop, manage and execute launch specific events to announce tier one product announcements, partner announcement, and brand announcements 
• Integrate and align experiential marketing activations with broader Corporate Communications team engagements, including earned speaking opportunities
• Define and optimize key success metrics for events and experiential campaigns, analyze key learnings for future iterations and management decision making
• Source and manage external event planning agencies and regional contractor relationships; provide creative direction and event deliverables, including scope and budget. 
• Other related duties as assigned 

WHAT YOU’LL NEED: 

• 12+ years marketing experience in enterprise SaaS and/or B2B with 5+ years managing events. Experience managing agencies, contractors and freelancers 
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
• Process/Project Management: skilled at figuring out and managing the processes and timelines necessary to get work accomplished 
• Creativity and Innovation: seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions 
• Decision Making: consistently chooses the best course of action (from a number of alternatives) to address business problems and/or opportunities
• Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems 

WHO YOU ARE: 

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked. 
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t. 
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity. 
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information. 
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result. 
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively. 
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals. 
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes. 
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

Team Description:

The Robot Manufacturing Software team allows Neuralink to build neurosurgical robots at a scale that has never been done before. Every robot that ships was tracked, assembled, calibrated, and verified through the software you'll build. This is the backbone of how we scale from early production to meeting real clinical demand.

We're a small, tightly knit team - and this role is the first dedicated owner of the robot manufacturing software stack. As the company scales, so will the complexity, and you'll be the one designing and building the systems that make all of that possible.

We operate as a tight, high-trust team. You'll have direct ownership and the autonomy to solve hard problems, but also high expectations.

We're moving fast to meet clinical demand and keep up with deployments. 60-hour weeks are not uncommon, and there are stretches where the pace is high. This isn't for everyone.

Job Description and Responsibilities:

As a Software Engineer on the Robot Manufacturing Team,  you'll work directly with robot engineers and surgical engineers to understand what they need, then build it. You won't be handed a spec doc from a product manager three layers removed from the problem. 

Some days you're heads-down writing code all day. On another day, you might spend a morning pairing with a robot engineer to understand a new calibration process, then spend the afternoon building the tracking system for it. The constant is that you're close to the problem and shipping solutions quickly. Projects you will work on: 

• Inventory and warehouse management systems that track every component going into a neurosurgical robot - from raw materials through final assembly
• Lifecycle management software that engineers use to build, calibrate, verify, and maintain robots throughout their entire lifespan
• Whatever else needs building. The scope of problems here is wide and constantly evolving. You'll have real ownership over the direction this stack grows

Required Qualifications: 

• A bachelor’s degree in Computer Science or equivalent demonstrated work experience
• Strong full-stack engineering skills. Our stack is Ruby on Rails and React/TypeScript, but we care more about your ability to learn and ship than your resume matching our package.json
• You've built software that real people use
• You can talk to users, understand their problems, and translate that into well-built software. This role is deeply collaborative
• You take ownership. When your software breaks on the floor, you fix it
• You're comfortable with ambiguity. Manufacturing at this scale hasn't been done before for this kind of device

Role Description: 

Defense Unicorns is seeking a Product Designer for UDS Fleet Management, with a specific focus on our remote deployment tools, designed for disconnected field operations. You'll shape mobile and tablet experiences for operators managing Kubernetes infrastructure in high-stakes environments — from submarines to forward operating bases to tactical vehicles. This role requires expertise in designing mission-critical interfaces that work seamlessly across device types and form factors, serving users ranging from non-technical mission operators to field technicians.

Responsibilities: 

The listed responsibilities are not exhaustive and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who is able to adapt and take on new responsibilities as they arise.

• Collaborate with cross-functional teams to conceptualize and execute high-fidelity prototypes for mobile and tablet interfaces, translating concepts into user-friendly designs that align with our brand and business objectives.
• Conduct comprehensive UX research and testing methodologies to gather user feedback, identify pain points, and iterate on UI design solutions for optimal user satisfaction on mobile, tablet, and desktop.
• Help define early product concepts, flesh out the high-level workflow and micro-interactions of a feature, and execute on an effective visual design for mobile and tablet applications.
• Cultivate empathy for end-users across product teams & stakeholders by creating and maintaining user personas for mission operators..
• Collaborate with developers to design and build data-centered tools with intuitive mobile and tablet interfaces that improve operator and user experience.
• Create, collaborate, and iterate on user flows, user personas, user roles, user journeys, and other UXI design artifacts.
• Plan iterative UI design improvements that improve the mission user experience
• Document UI solutions and contribute to the team's shared component library.
• Work closely with other product teams and designers to ensure seamless cross-product integration with all other UDS platform tools..
• Develop a deep understanding of disconnected operations, classification boundaries, and DoD operational constraints.

Required Experience and Qualifications: 

• Portfolio requirement: Must demonstrate proven experience designing mobile and tablet versions of enterprise software with clear examples of:
• Web-to-tablet responsive design with specific UX/UI decisions clearly articulated
• Complex workflows adapted for smaller screens while maintaining functionality
• Adaptive layouts that work across different device sizes and orientations
• Information architecture optimized for mobile contexts

Core Design Capabilities: 

• 3-5 years of product design experience with at least 1-2 years designing enterprise mobile/tablet applications
• Strong domain knowledge of both Android (Material Design) and iOS (HIG) design patterns — demonstrated understanding of platform conventions and when to diverge
• Solid proficiency across system design, UX/interaction design, and visual design
• Proficiency in Figma — component libraries, auto-layout, variables, responsive design techniques, and developer handoff
• Understanding of accessibility fundamentals (WCAG 2.1 AA minimum) with specific attention to mobile contexts: contrast for outdoor viewing, touch target sizing, one-handed operation
• Ability to explore different solutions, identify trade-offs, and articulate a strong rationale for design decisions
• Experience facilitating design critiques, user testing sessions, and stakeholder reviews

Mobile & Responsive Design Expertise: 

• Proven experience designing mobile and tablet versions of enterprise software — you've solved the challenges of translating complex workflows to smaller screens
• Experience with adaptive layouts across phones, tablets, and foldables
• Understanding of responsive design principles and breakpoint strategies
• Knowledge of mobile-specific interaction patterns: swipe gestures, pull-to-refresh, bottom sheets, floating action buttons
• Experience designing for offline-first or disconnected scenarios

Technical & Domain Knowledge: 

• Familiarity with Tailwind CSS utility-first approach and constraints — enough to have informed conversations with engineers about feasibility and implementation
• Understanding of progressive web apps (PWAs) or hybrid mobile development approaches
• Basic understanding of Kubernetes concepts or willingness to learn (containers, clusters, pods, deployments)
• Understanding of how operators interact with infrastructure management tools in field environments

Work Style & Communication:

• Excellent visual and verbal communication skills with the ability to articulate design decisions to both technical and non-technical audiences
• Proven ability to work autonomously, know when to ask for help, and actively resolve dependencies
• Strong facilitation skills for design workshops, user research sessions, and alignment meetings
• Comfort working in ambiguous problem spaces and turning vague requirements into concrete designs
• Experience working fully remote with distributed teams across time zones

Preferred Qualifications:

• Deep experience with iOS (HIG) and Android (Material Design) conventions, including when and why to diverge from platform standards
• Ability to design meaningful animations and transitions that enhance usability for task-focused users
• Prior experience with operator interfaces, command-and-control systems, field tools, or mission-critical software
• Experience building or contributing to multi-platform design systems that span web, iOS, and Android
• Prior work conducting research with pilots, operators, field workers, technicians, or other expert user groups
• Previous experience designing for government, military, or highly regulated industries (helpful but not required — the right mindset to learning is what matters most)
• Understanding of DoD classification levels, disconnected operations, or air-gapped environments
• Experience designing for rugged devices or harsh environmental conditions
• Strong understanding of one-handed mobile UI patterns and ergonomic considerations
• Experience with dark mode design and high-contrast themes for outdoor visibility
• Experience leveraging AI tools for accelerating UX processes without sacrificing quality
• Knowledge of device management systems (MDM/EMM) or enterprise mobility management

Travel Expectations: 10-15%

The listed responsibilities are not exhaustive, and additional responsibilities may be assigned based on the evolving needs of the organization. We are seeking a dynamic individual who is able to adapt and take on new responsibilities as they arise. 

EMPLOYER IS A CONTRACTOR FOR THE U.S. GOVERNMENT. THIS POSITION REQUIRES U.S. CITIZENSHIP.

About Defense Unicorns

Defense Unicorns is veteran-founded and mission-driven. The company’s vision is to advance freedom and independence globally by transforming how the U.S. Department of War builds, buys, delivers, and sustains software. We deliver secure, scalable software and AI solutions that function in cloud, on-prem, and tactical edge / air-gapped environments — making software a strategic deterrent for warfighters.

In this role you will join a team building the backbone of modern defense software delivery — helping ensure warfighters can deploy the latest capabilities rapidly, securely, and reliably.

Role Description: 

We are seeking a skilled and adaptable Forward-Deployed Autonomy Engineer to provide direct technical support to our Peat and UDS teams operating in dynamic, field-based environments. In this role, you will be embedded alongside mission heroes during integration events, exercises, and operational demonstrations, working shoulder-to-shoulder with other engineers to ensure success.

This role requires a strong software engineering background paired with hands-on experience in autonomous systems, distributed architectures, and tactical communications. You will be a critical technical resource in the field — diagnosing issues under pressure, integrating systems across platforms, and enabling the effective deployment of robotics and drone technologies in complex, real-world environments.

You will work closely with customer engineering teams, program leads, and cross-functional internal stakeholders to ensure our autonomy solutions perform reliably and meet mission objectives.

Responsibilities: 

• Provide on-site technical support at customer sites, integration events, field exercises, and demonstrations involving autonomous systems (robots and drones)
• Develop, integrate, and troubleshoot software components across distributed systems and autonomy platforms
• Support the design, configuration, and maintenance of communications infrastructure used in field deployments
• Assist in the integration and operation of command and control (C2) systems in tactical and semi-tactical environments
• Diagnose and resolve complex software, hardware, and system-level issues in time-sensitive field conditions
• Collaborate with customer engineering teams and internal engineers to achieve integration milestones and exercise objectives
• Document field findings, issues, and resolutions to support continuous improvement of product reliability and deployment readiness
• Provide feedback to internal product and engineering teams based on field observations to drive improvements
• Support pre-deployment testing and validation activities to ensure systems are field-ready
• Serve as a trusted technical representative of the company in customer-facing settings, maintaining professional relationships with defense stakeholders
• Participate in after-action reviews and contribute to lessons-learned processes following integration events and exercises
• Adapt quickly to evolving mission requirements and operational constraints in the field

Travel Expectations/Requirements:

Travel: Up to 25-50%, including domestic and international travel to customer sites, test ranges, and exercise locations.

Preferred Experience and Qualifications:

• 4+ years of software engineering experience, with demonstrated experience in distributed systems and/or autonomous platforms
• Hands-on experience with robotics and/or unmanned systems (ground robots, drones/UAS)
• Experience working with communications infrastructure in field or tactical environments (mesh networks, RF communications, data links, etc.)
• Familiarity with command and control (C2) systems and integration patterns
• Strong debugging and troubleshooting skills across the full stack — software, interfaces, and system-level interactions
• Experience working in fast-paced, field-based environments where adaptability and composure under pressure are essential
• Excellent communication skills with the ability to work effectively with both technical and non-technical defense customers
• Proficiency in one or more relevant languages/frameworks (Python, C++, ROS/ROS2, etc.)
• Comfortable operating in austere or field environments for extended periods
• Active security clearance (Secret or higher) or ability to obtain one
• Background in defense programs, DoD acquisition, or working directly with military end users
• Experience with DevSecOps principles and secure software delivery pipelines
• Familiarity with ATAK, MAVC, or other tactical software platforms
• Experience with simulation environments (Gazebo, AirSim, etc.) for pre-deployment testing
• Contributions to open-source robotics or autonomy projects, ROS2, or MAVLink
• Familiarity with STANAG, JAUS, or other relevant defense interoperability standards

 About the Role:  

At Evio, we are building a suite of solutions that enable pharmacy innovation and improved patient outcomes. Our solutions infrastructure is foundational to the value we offer to customers.  We are seeking an experienced Data Engineer who wants to build reliable, scalable systems to bring our mission to life.   

In this role, you will design, develop, and maintain our AWS-cloud-native data platform and systems necessary for efficient data processing, storage, and analysis. This role will work closely with our product management and data analytics teams to create and manage effective data ETL processes on our platforms: helping shape how data flows across our ecosystem and ensuring it is secure, accurate, and trustworthy.  

This is a hands-on role for a team player who wants to build a best-in-class system and make a difference in health care. We are a lean team with strong company culture, and every teammate plays a mission-critical role in our success.  

Key Responsibilities: 

Design and administer data systems:  

• Implement cloud-native data solutions across cloud services such as AWS Glue, AWS Lambda, AWS Step Functions, Redshift, Aurora, Amazon S3, MWAA-Airflow.
• Design and implement scalable data architectures using AWS cloud services, including data lakes, data warehouses, bulk data ingestion, and transaction processing.  
• Collaborate with customers and teammates to comprehend data requirements and translate business needs into well-designed data models.  
• Assemble large, complex data sets that meet functional business requirements.   
• Stay current with AWS services and recommend suitable tools for specific data engineering tasks.  
• Develop and support the internal applications using Python, SQL, and Stored Procedures.  

Build reliable data processes:  

• Develop, implement, and maintain ETL processes to ingest, clean, and transform complex health care data into our application data platforms.  
• Automate manual processes and to optimize data delivery and reduce operational friction. 

Optimize data pipeline performance:  

• Monitor and tune data pipelines and data storage for performance, cost, and reliability.  
• Implement caching mechanisms and data partitioning strategies to enhance query efficiency and reduce data processing times.  
• Continuously evaluate tools and recommend improvements, striving to consistently raise the bar.  

Lead and collaborate company-wide:  

• Provide technical guidance and mentorship within the data engineering team and foster a collaborative and innovative environment.
• Partner closely with product and analytics team to understand business goals and engineer solutions to the right problems.   
• Contribute to a culture of transparency, accountability, and continuous improvement.  

Protect and govern data responsibly:  

• Implement and enforce data security measures and maintain data governance standards and access controls to protect sensitive data.
• Ensure compliance with health care data regulations and industry best practices.  

The skills and experience you bring to this role include:    

• Bachelor’s degree in computer science, Informatics, Information Systems, or another quantitative field. 
• 10+ years of experience in data engineering or a similar role with demonstrated technical leadership experience.  
• Expertise building and administering, including writing views, stored procedures, and triggers, in AWS-native data systems (Redshift, Aurora, RDS PostgreSQL, Glue, Lambda, Step Functions, MWAA-Airflow).
• Strong Python and SQL experience, including advanced query design and database optimization.
• Experience with healthcare data (Medical Claims, Rx Claims) or similar healthcare data is required.  
• Ability to develop subject-matter expertise and partner thoughtfully with business teams.
• Trusted partner: reliable to deliver accurate work in a timely manner. 
• A passion for working with a team to improve how data drives meaningful outcomes.  

Salary Considerations: 

Anticipated annual base pay range: $130,000 - $150,000 plus additional variable compensation based on performance.

At Evio, we’re committed to building a competitive compensation package to honor the value our teammates bring as well as attract and retain top talent that is aligned with our culture, mission and values. Compensation includes base pay (range shown) and could include other variable compensation opportunities depending on job seniority, location, and date of hire. Evio also offers a number of attractive benefits to eligible teammates including health insurance, retirement savings, life and disability insurance, paid and unpaid time off, and other benefits to make sure Evio teammates and families are well supported.  

Please note that the base pay information shown is a general guideline for the job responsibilities and qualifications listed. Salary decisions are based on candidate experience, and market and business considerations. 

  Evio Benefits:

• Great Health Insurance
  The company pays 100% of medical, dental, and vision premiums for teammates, and 50% for dependents.
• 401K Match
  Evio matches 100% of teammate contribution up to 5% of salary, subject to IRS limits. 
• Time Off
  We have a flexible vacation policy for teammates to unplug and recharge when you need it. There is no minimum or maximum amount of vacation allowed per year, and there is no payment in consideration for unused vacation. Vacation is to be used at your discretion, with approval of leadership.
• Parental Leave
  Generous paid leave for new parents (includes birth and non-birth parents).

Evio values a diverse workplace and is committed to supporting and celebrating the diversity that each teammate brings to the table. We are proud to provide equal employment opportunities to all teammates and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

About the Role

Attentive’s Data Platform is responsible for collecting high-quality first-party data for our brands. As the Senior Product Manager, First-Party Data Platform, you will own our web collection layer end-to-end, which directly impacts many of Attentive’s downstream product areas to personalize every message. 

This role’s focus will be making the Enhanced Attentive Tag (EAT) easier to implement for any persona — from Implementation teams to technical enterprise customers to Customer Success and marketers. You will drive adoption of EAT to ensure brands are maximizing first-party data capture, while leveraging AI and intelligent validation systems to proactively improve data quality at the point of collection. Over time, you will evolve the collection layer into a more intelligent, self-optimizing, and self-service experience that increases both coverage and confidence in the data brands rely on.

This role requires strong technical fluency in web data collection, paired with the ability to translate complex instrumentation systems into customer outcomes and intuitive product experiences.

What You’ll Accomplish

• Lead the evolution of the Enhanced Attentive Tag (EAT) into a fully self-service product experience — empowering customers and internal teams to configure, monitor, and troubleshoot their tagging setup with ease.
• Leverage AI to proactively improve first-party data quality at the point of collection, enabling smarter validation, anomaly detection, and data completeness.
• Own the roadmap for Attentive’s web-based first-party data collection (client-side and server-side), defining how brands instrument and bring data into the platform.

Your Expertise

• 4+ years of product management experience, with direct exposure to web analytics, event tracking, first-party data collection, or instrumentation platforms.
• Strong understanding of how data is collected from the internet — including client-side tags, server-side events, browser behavior, network requests, and event payload structure.
• Ability to work closely with engineers on technical systems while translating instrumentation complexity into clear customer-facing workflows and business outcomes.
• Experience improving implementation experiences, debugging workflows, or data quality at the point of collection in a SaaS or B2B environment.
• A track record of driving execution in cross-functional environments where Engineering, Support, and GTM teams depend on your product decisions.

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

• The US base salary range for this full-time position is $175,000 - $219,000 annually  + equity + benefits
• Our salary ranges are determined by role, level and location

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About the Role
Attentive is seeking a Lead Product Manager to own the end-to-end strategy, roadmap, and execution for Product Recommendations, a critical pillar in enabling personalized, high-performing messaging for thousands of e-commerce brands. Many of our clients have hundreds if not thousands of products they offer, our ability to identify specifically which products each shopper is most interested in is essential to our vision of creating a personalized shopping experience.

What You’ll Accomplish

• Lead the strategy and execution for how Attentive ingests, normalizes, and structures customers’ product catalog data to power intelligent recommendations and segmentation
• Partner with Data Science to define the roadmap for algorithmic recommendation strategies within messages and across channels
• Define targeting strategies that leverage customers’ affinity to products or categories for more personalized messaging
• Own all UI/UX features that help customers understand, configure, and test recommendations
• Craft and drive a multi-year strategy for recommendations
• Translate ambiguous customer needs and competitive signals into clear, prioritized roadmaps
• Partner closely with Data Science, Engineering, Design, and GTM to deliver high-impact features
• Develop objective frameworks for measuring model performance, customer adoption, and trust
• Operate with high autonomy, making crisp decisions and tradeoffs in the face of complexity
• Serve as the internal evangelist for Product Recommendations across Attentive, enabling CS, Sales, and Marketing to confidently position our capabilities
• Help customers understand why recommendations are effective and when they should be used
• Support experiments, betas, and staged rollouts, ensuring measurement rigor and quality
• Deeply understand the e-commerce ecosystem, especially product feeds, personalization engines, and customer lifecycle marketing

Your Expertise

• 5–8+ years of Product Management experience, ideally with product recommendations
• Experience shipping algorithm-driven and/or personalization products at scale
• Strong product sense with the ability to simplify complexity into clear, actionable roadmaps
• Fluency partnering with Data Science teams—comfortable setting goals, reviewing model outputs, and translating performance into roadmap decisions
• Proven track record of driving adoption, crafting compelling narratives, and enabling GTM success
• Excellent written and verbal communication skills, with executive-ready clarity
• Thrives in fast-paced, ambiguous environments and can drive decisions without perfect data
• Experience in ecommerce, rec engines, identity/graph systems, or CDPs is a plus

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

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About the Role

We are seeking a Group Product Manager to lead Attentive’s Shopper Management pillar — the foundation that powers how our platform understands and activates customer data at scale. This team owns the unified shopper profile, identity resolution, and shopper targeting capabilities that enable brands to deliver personalized experiences across channels. Shopper Management is one of Attentive’s most critical data and growth engines, underpinning segmentation, personalization, reporting, AI-driven insights, and cross-channel orchestration.

As Group Product Manager, you will define and drive the strategy for this foundational pillar while leading a team of four Product Managers. You’ll partner closely with Engineering, Data, Design, GTM, and Executive stakeholders to shape the future of customer intelligence for thousands of leading brands.

What You’ll Accomplish

• Define and evangelize the long-term vision for shopper data, identity resolution, and targeting across the platform.
• Manage, mentor, and grow a team of four Product Managers, ensuring strong execution and clear ownership across domains.
• Drive innovation in customer data modeling, real-time updates, and scalable architecture to power personalization.
• Evolve deterministic and probabilistic identity capabilities to create accurate, privacy-conscious shopper profiles.
• Drive Cross-Functional Alignment: Partner with Engineering, Data Science, Design, Marketing, Sales, and Customer Success to align roadmap with customer and business needs.
• Measure Impact: Define success metrics and ensure data-driven prioritization to maximize growth and retention outcomes.

Your Expertise

• 8+ years of product management experience, including at least 3 years of experience building and managing PM teams
• Proven success owning complex, platform-level or data-intensive products.
• Strong understanding of customer data platforms (CDPs), identity resolution, segmentation, or marketing technology ecosystems.
• Experience working with large-scale data systems, real-time processing, and leveraging data for personalization
• Exceptional stakeholder management and communication skills.

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

• The US base salary range for this full-time position is $241,000 - $302,000 annually + equity + benefits
• Our salary ranges are determined by role, level and location

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About the Role
Our Platform Infrastructure team is the backbone of everything we do at Attentive, providing a resilient and cost-effective platform that seamlessly handles billions of events from over 100 million customers daily. We own everything from compute, persistence, and networking to observability and deployments. Joining our team offers a high-growth career opportunity to collaborate with some of the world’s most talented engineers in a high-performance, high-impact culture.

What You’ll Accomplish

• Spearhead FinOps initiatives to increase cost transparency and optimize resource utilization across teams
• Provide guidance and mentorship to engineers on cost-optimization best practices
• Collaborate with teams across the organization to implement cost-saving measures
• Analyze, troubleshoot, coordinate, and resolve complex infrastructure issues
• Proactively lead infrastructure initiatives that have a company-wide impact
• Partner with engineering teams to influence cost-effective architectural and design choices
• Develop automation workflows to enhance team productivity and efficiency
• Foster a culture of continuous improvement by encouraging innovative thinking and challenging established norms

Your Expertise

• Bachelor's degree in Computer Science, Engineering, or related field; Master’s degree preferred
• 2+ years of experience in FinOps or cloud cost management
• 5+ years of experience in cloud infrastructure management, development or related roles
• Proficiency in some of the following technologies: AWS, Datadog, Kubernetes, Vantage, Terraform, Java
• Strong analytical and problem-solving skills with a keen attention to detail
• Excellent communication and leadership abilities
• Ability to work collaboratively in a cross-functional team environment

What We Use

• Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS
• Infrastructure tooling includes Istio, Datadog, Terraform, CloudFlare, and Helm
• Our backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, AirFlow, Postgres, and Redis, hosted via AWS
• Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright
• Our automation is driven by custom and open source machine learning models, lots of data and built with Python, Metaflow, HuggingFace 🤗, PyTorch, TensorFlow, and Pandas

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

• The US base salary range for this full-time position is $180,000 - $240,000 annually + equity + benefits
• Our salary ranges are determined by role, level and location

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About the Role

Our Segment Personalization team is the foundation of Attentive's personalization capabilities, processing and serving data for over 100 million customers daily to enable AI-driven, personalized customer experiences. We operate mission-critical infrastructure that powers product recommendations, audience segmentation, and personalized content across the platform. Our systems handle billions of events, serve millions of API requests daily, and drive direct impact to our customer's revenue generation on Attentive.

As a Software Engineer II, you will build and improve features across our personalization services, contributing directly to systems that power how Attentive understands products and customers. You will develop a strong understanding of the services you own. Working alongside senior engineers, you will grow your expertise in distributed systems, data pipelines, and real-time processing.

Engineering is changing fast, and this team is pushing the boundaries at our discipline. We believe the craft is moving one level of abstraction higher, away from writing code line by line and toward designing systems with judgment, clarity, and simplicity. We use AI aggressively in how we build, and we expect engineers to think deeply about how our systems work to steer outcomes. If you're ambitious about where engineering is headed, this is a team where you'll develop that mindset by doing real work at scale.

What You’ll Accomplish

• Build and improve the systems that power how Attentive personalizes messages for 100M+ customers. Your work directly enables our mission of providing bespoke, 1:1 shopping journeys for every customer
• Own features end-to-end across our product catalog, customer segmentation, and data ingestion systems, developing a deep understanding of how data flows through our platform and why each piece matters
• Use AI tools to move fast and focus your energy on the harder problems: understanding system behavior, simplifying architecture, and making good design tradeoffs

Your Expertise

• 2-4 years experience as a Software Engineer, with a foundation in building backend services and a desire to deepen your skills in distributed systems
• You understand what clean, correct code looks like and follow established best practices, with a strong understanding of data structures, algorithms, and software design fundamentals
• You are familiar with relational and non-relational databases and understand how data modeling and access patterns affect system performance and reliability
• You take ownership beyond the task. You care about the end to end impact of your work, from its operations to its impact on the customer.

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

• The US base salary range for this full-time position is $150,000 - $190,000 annually + equity + benefits
• Our salary ranges are determined by role, level and location

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About the Attentive Team

Have you ever received text message marketing from your favorite brand with an incredible offer? Did you know that effective text message marketing is by far the highest ROI marketing channel? And did you know that customers are increasingly preferring to interact with brands through text? That is what we do at Attentive. We help the world’s largest brands interact with their clients at the right time and with the right message. Our platform powers more than 400 million messages per day, approaching 100 billion per year.

We’re building big things!  Check out our tech blog here: https://tech.attentive.com/

About the Role

Our Business Intelligence team transforms complex data into actionable insights and impactful reporting. We empower clients and internal teams with the metrics, analytics, reports, and visualizations needed to make informed decisions and shape strategies that drive meaningful growth. Joining our team offers a dynamic career opportunity to collaborate with some of the most talented data professionals in a high-performance, high-impact environment.

As a Software Engineer on the BI Tooling & Platform team, you will have the opportunity to shape the foundation on which our metrics are built and retrieved. You will collaborate with talented engineers, product managers, and other internal stakeholders to create innovative applications that empower our BI Team to deliver metrics that our customers trust and rely on.

What You’ll Accomplish

• Collaborate and negotiate with Product Management to meet the user’s needs without sacrificing quality or accruing tech debt. You deeply loathe regressions and take proactive steps to protect against them through a variety of testing techniques.
• You are constantly improving the quality of the project you are working on, both via code contributions as well as long-term advocacy for larger-scale changes.
• Build amazing consumer experiences, taking responsibility for code quality, scalability, reliability and performance.
• Collaborate with subject matter experts, fellow developers, and internal stakeholders to turn business goals into achievable technical roadmaps.

Your Expertise

• 3+ years of professional experience in software development focusing on data engineering and backend systems.
• Advanced proficiency in Java, with a deep understanding of object-oriented programming principles.
• Proficiency in python programming, Experience with Apache Airflow, Snowflake, containerization technologies (e.g., Docker, Kubernetes), and designing scalable data ingestion and processing services is highly desirable.
• Hands-on experience designing and developing microservices and APIs.
• Skilled in working with both relational and non-relational databases, as well as streaming technologies.
• Proven track record of architecting and delivering high-scale, high-quality applications.
• Demonstrated excellence in execution, balancing the urgency of speed with the necessity of quality.
• Excellent communication skills, with the ability to collaborate effectively with both technical and non-technical stakeholders.
• Comfortable navigating ambiguity and translating business objectives into clear, actionable deliverables.
• Enthusiastic about exploring and adopting new technologies, with a pragmatic approach to selecting tools that align with project goals.

Nice to Haves

• Proven experience working with data, including SQL, data analysis, and data engineering.
• Strong familiarity with AWS services, cloud infrastructure, and workflow orchestration, GraphQL.
• Experience with messaging systems or streaming platforms such as Kafka or Pulsar.
• Practical knowledge of DevOps practices and tools, including Docker and Kubernetes, for containerization and orchestration.
• Familiarity with AI tools (e.g., Claude and Codex) to explore opportunities for up-leveling the team's capabilities and company performance.

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

• The US base salary range for this full-time position is $135,000 - $175,000 annually + equity + benefits
• Our salary ranges are determined by role, level and location

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