The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.

This is a remote role supporting a West Coast territory. 

What this looks like day-to-day

• New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
• Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
• Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
• Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
• Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
• Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
• Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
• Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
• Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
• Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
• Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
• Experience mentoring or coaching more junior technical team members.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
• Hands-on experience with mobile app development, including Swift, Android, or React Native.
• Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
• Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Remote

Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.

Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

We’re looking for a Principal Engineer to drive the technical direction and architecture of Platform-as-a-Service (PaaS) at DigitalOcean. Our mission is to make deploying, scaling, and managing applications as simple and seamless as possible for developers around the world—from first deploy to internet scale.

As a Principal Engineer on the PaaS team, you’ll play a key role in designing and building the next generation of cloud-native services such as App Platform, Functions, and CI/CD. You’ll architect systems that power our global infrastructure, partner closely with engineering and product teams across the company, and mentor engineers to level up the entire organization. This is a unique opportunity to shape how developers build and ship software on a platform purpose-built for simplicity and scale.

We’re looking for someone who can span technical strategy and hands-on execution—someone who thrives on solving complex distributed problems and multiplying the impact of everyone around them.

What You’ll Do:

• Architect and guide the implementation of high-scale, reliable, and secure systems that underpin our PaaS offerings.
• Drive technical direction and make foundational decisions on system design, scalability, observability, and developer experience.
• Partner with product managers and engineering leadership to define short- and long-term roadmap priorities.
• Identify platform bottlenecks, inefficiencies, and future risks—and design solutions that proactively address them.
• Collaborate across teams to ensure seamless integration between platform services, infrastructure, and developer tools.
• Mentor engineers at all levels and contribute to a culture of technical excellence, inclusivity, and impact.
• Stay ahead of emerging technologies, patterns, and best practices in the PaaS, serverless, and cloud-native ecosystem.

Key Metrics:

• Platform availability and system performance
• Developer adoption and satisfaction
• Technical debt reduction and architectural clarity
• Engineering velocity and cross-team alignment

What You’ll Add to DigitalOcean:

• 11+ years of experience designing and building distributed systems at scale.
• Expertise in one or more backend languages (e.g., Go, Python, C++, Java) and strong fundamentals in systems architecture and infrastructure.
• Proven experience leading the design of large-scale services used by 1000s (or millions) of customers.
• Passion for mentoring and elevating those around you—technical leadership is about multiplying impact.

Compensation Range:

• $227,040 - $283,800

*This is a remote role

JR: 2025-7225

#LI-Remote

#LI-SK1 

About The Role: 

• We're looking for a Staff Software Engineer who wants real ownership in a fast-moving environment. 
• You'll help design, build, deploy, and operate the software that runs Urban Sky's manufacturing operation—a full-stack MRP system that tracks inventory, work orders, bills of materials, quality holds, and serialized parts from receiving through final integration. It's the operational backbone of how we actually build balloons. Because the company is growing quickly, the scope of the role will evolve over time, and you'll have meaningful influence over what we build next and how we build it. 
• You'll work shoulder-to-shoulder with the people using the software every day—manufacturing technicians, logistics coordinators, quality inspectors, and finance. There's no product manager between you and them. You'll learn how parts flow through the building, what makes a quarantine workflow painful at 3pm on a Friday, and how a missed traceability record turns into a compliance problem. Translating messy physical processes into clean software is most of the job. 
• The interfaces you build are for operators, not consumers. A shop-floor tech holding a tablet, scanning a barcode, working through a multi-step assembly procedure—that's your user. Touch targets, scanner integration, and drag-and-drop work instructions matter more than landing-page polish. 
• We operate in an aerospace-regulated environment (AS9100). Every mutation needs an audit trail. Serialized parts need end-to-end traceability. "Move fast and break things" doesn't apply to production data. We still move fast—but with the discipline that comes from knowing a corrupted record can ground a flight. 
• You don't need prior MRP or manufacturing experience. You do need to be excited—or at least not intimidated—by learning a complex business domain alongside the code. 
• If you enjoy small teams and solving ambiguous problems, this role is likely a great fit. 

What You'll Do 

• Our overall software team is roughly 7 people, and this team will be just 2 people, everyone works across the stack. That's not aspirational—it's required. A small team with real ownership only works if everyone can contribute quickly and adapt as the company and product evolve. 
• Senior engineers here build trust by shipping early and expanding their scope through demonstrated ownership. 

What we need you to do right away

• We expect senior engineers to become productive almost immediately. 
• In your first days and weeks, you will: 
  • Set up your environment and start committing code within your first day or two 
  • Learn existing systems by improving them, not by watching from the sidelines 
  • Fix bugs, tighten rough edges, and ship small enhancements to production 
  • Participate in deployments, debugging, and operational workflows 
  • Use AI tools from the start to understand the codebase and accelerate contributions 
  • Ask questions, propose improvements, and engage in technical decisions 
• You won't be waiting for a long ramp period. 
• You'll build context by doing real work that ships. 

What you will grow quickly into

• As you gain context, scope expands fast. 
• Within your first couple of months, you'll be expected to: 
  • Own meaningful areas of our stack across backend, frontend, and infrastructure 
  • Lead design and implementation of projects that may span quarters 
  • Make architectural decisions with an eye toward reliability, operability, and future change 
  • Work directly with operators and stakeholders—often non-engineers—to refine solutions 
  • Drive systems from concept → implementation → production → iteration → support 
  • Continuously simplify, improve, and evolve what you own 
  • Help the team move faster by raising technical quality and reducing friction 
• By this point, you're not just contributing—you're a primary owner. 
• There are no lanes to stay in and no handoffs to hide behind. 
• If something feels confusing to an operator, that's an engineering problem. 
• If a system is brittle, slow, or overbuilt, that's an engineering problem. 
• If a workflow on the shop floor doesn't match the software, that's an engineering problem. 
• If requirements change mid-stream, that's reality—and adapting thoughtfully is part of the job. 
• If AI-generated code is messy, that's also an engineering problem. 
• You'll own systems end-to-end, from design through production and long-term maintenance—even as those systems evolve. 

Our engineering principles 

• These principles guide how we build systems in a fast-moving, real-world environment. 
• Design for operations, not just implementation 
• Software doesn't stop at merge. We design systems that can be deployed, monitored, debugged, and safely operated under changing constraints. 
• Favor simple, adaptable systems 
• Clarity beats cleverness—especially when systems need to change quickly. 
• Own the full lifecycle 
• Engineers are responsible for their systems from design through production, operational support, and ongoing evolution. 
• Build reliability through feedback 
• Observability is a first-class concern. Logs, metrics, and traces help us understand how systems behave as usage and requirements change. 
• Use abstraction sparingly and intentionally 
• Abstractions should make change easier, not harder. If they obscure failures or slow iteration, they're the wrong choice. 
• Scale and evolve based on evidence 
• We increase complexity, performance, and scale in response to real operational needs—not speculative futures. 
• Leverage AI with engineering judgment 
• We use AI aggressively to increase velocity and explore solutions, while remaining fully accountable for correctness and maintainability. 
• Embrace iteration as the default 
• Progress comes from frequent adjustments and steady improvement, not rigid plans. 

AI-assisted development 

• AI isn't supplemental here. It's a core part of our SDLC. 
• We use Claude Code for feature implementation, run automated multi-agent code review on pull requests, and have AI-driven quality checks integrated into CI. A meaningful portion of production code is AI-written and human-shaped. The skill we care about isn't typing speed or autocomplete—it's the judgment to review, restructure, reject, or rewrite AI output until it's correct, readable, and operable. 
• We expect you to: 
  • Use AI tools daily for implementation, debugging, refactoring, and exploration 
  • Adapt quickly as tools, models, and workflows evolve 
  • Apply strong judgment to AI-generated code—you're accountable for what ships, not the model 
  • Use AI to build production systems, not just prototypes 
  • Treat AI as leverage, not a replacement for understanding 
• We care far more about how you use AI than which model you prefer. 

What we are looking for

• This is a senior role. We're optimizing for experience, judgment, and adaptability. 
• You likely have: 
  • 8+ years of professional software engineering experience 
  • Strong fundamentals in system design, data structures, and architecture 
  • Experience building and operating backend systems at scale 
  • Solid instincts for data modeling, schema design, and SQL 
  • Comfort with cloud infrastructure and modern DevOps practices 
  • Experience owning production systems in environments that evolve quickly 
  • Strong communication skills and the ability to collaborate as priorities shift 
• You probably enjoy: 
  • TypeScript and modern web development 
  • Designing clean APIs and well-structured monoliths 
  • Thinking carefully about data models, schemas, and migrations 
  • Infrastructure, reliability, and operational excellence 
  • Mentoring others and raising the bar for the team 
• Learning quickly and adjusting course as new information emerges

Technologies (not a checklist) 

• We currently work with technologies such as: 
  • TypeScript / JavaScript 
  • React, Vite, Mantine UI 
  • tRPC for API contracts 
  • PostgreSQL (raw SQL and migrations, not just an ORM) 
  • ClickHouse for analytics 
  • Playwright for end-to-end testing 
  • AWS, Terraform, Docker 
  • CI/CD pipelines 
• You don't need experience with every tool—but you should be comfortable learning new systems as the stack evolves. 

 Benefits 

• Salary $150,000 - $180,000 per year  
• Stock Options 
• Medical, Vision and Dental 
• Unlimited Vacation Days 
• Cell Phone Bill Stipend 

 About the Role:  

At Evio, we are building a suite of solutions that enable pharmacy innovation and improved patient outcomes. Our solutions infrastructure is foundational to the value we offer to customers.  We are seeking an experienced Data Engineer who wants to build reliable, scalable systems to bring our mission to life.   

In this role, you will design, develop, and maintain our AWS-cloud-native data platform and systems necessary for efficient data processing, storage, and analysis. This role will work closely with our product management and data analytics teams to create and manage effective data ETL processes on our platforms: helping shape how data flows across our ecosystem and ensuring it is secure, accurate, and trustworthy.  

This is a hands-on role for a team player who wants to build a best-in-class system and make a difference in health care. We are a lean team with strong company culture, and every teammate plays a mission-critical role in our success.  

Key Responsibilities: 

Design and administer data systems:  

• Implement cloud-native data solutions across cloud services such as AWS Glue, AWS Lambda, AWS Step Functions, Redshift, Aurora, Amazon S3, MWAA-Airflow.
• Design and implement scalable data architectures using AWS cloud services, including data lakes, data warehouses, bulk data ingestion, and transaction processing.  
• Collaborate with customers and teammates to comprehend data requirements and translate business needs into well-designed data models.  
• Assemble large, complex data sets that meet functional business requirements.   
• Stay current with AWS services and recommend suitable tools for specific data engineering tasks.  
• Develop and support the internal applications using Python, SQL, and Stored Procedures.  

Build reliable data processes:  

• Develop, implement, and maintain ETL processes to ingest, clean, and transform complex health care data into our application data platforms.  
• Automate manual processes and to optimize data delivery and reduce operational friction. 

Optimize data pipeline performance:  

• Monitor and tune data pipelines and data storage for performance, cost, and reliability.  
• Implement caching mechanisms and data partitioning strategies to enhance query efficiency and reduce data processing times.  
• Continuously evaluate tools and recommend improvements, striving to consistently raise the bar.  

Lead and collaborate company-wide:  

• Provide technical guidance and mentorship within the data engineering team and foster a collaborative and innovative environment.
• Partner closely with product and analytics team to understand business goals and engineer solutions to the right problems.   
• Contribute to a culture of transparency, accountability, and continuous improvement.  

Protect and govern data responsibly:  

• Implement and enforce data security measures and maintain data governance standards and access controls to protect sensitive data.
• Ensure compliance with health care data regulations and industry best practices.  

The skills and experience you bring to this role include:    

• Bachelor’s degree in computer science, Informatics, Information Systems, or another quantitative field. 
• 10+ years of experience in data engineering or a similar role with demonstrated technical leadership experience.  
• Expertise building and administering, including writing views, stored procedures, and triggers, in AWS-native data systems (Redshift, Aurora, RDS PostgreSQL, Glue, Lambda, Step Functions, MWAA-Airflow).
• Strong Python and SQL experience, including advanced query design and database optimization.
• Experience with healthcare data (Medical Claims, Rx Claims) or similar healthcare data is required.  
• Ability to develop subject-matter expertise and partner thoughtfully with business teams.
• Trusted partner: reliable to deliver accurate work in a timely manner. 
• A passion for working with a team to improve how data drives meaningful outcomes.  

Salary Considerations: 

Anticipated annual base pay range: $130,000 - $150,000 plus additional variable compensation based on performance.

At Evio, we’re committed to building a competitive compensation package to honor the value our teammates bring as well as attract and retain top talent that is aligned with our culture, mission and values. Compensation includes base pay (range shown) and could include other variable compensation opportunities depending on job seniority, location, and date of hire. Evio also offers a number of attractive benefits to eligible teammates including health insurance, retirement savings, life and disability insurance, paid and unpaid time off, and other benefits to make sure Evio teammates and families are well supported.  

Please note that the base pay information shown is a general guideline for the job responsibilities and qualifications listed. Salary decisions are based on candidate experience, and market and business considerations. 

  Evio Benefits:

• Great Health Insurance
  The company pays 100% of medical, dental, and vision premiums for teammates, and 50% for dependents.
• 401K Match
  Evio matches 100% of teammate contribution up to 5% of salary, subject to IRS limits. 
• Time Off
  We have a flexible vacation policy for teammates to unplug and recharge when you need it. There is no minimum or maximum amount of vacation allowed per year, and there is no payment in consideration for unused vacation. Vacation is to be used at your discretion, with approval of leadership.
• Parental Leave
  Generous paid leave for new parents (includes birth and non-birth parents).

Evio values a diverse workplace and is committed to supporting and celebrating the diversity that each teammate brings to the table. We are proud to provide equal employment opportunities to all teammates and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  

About The Role: 

We are looking for a Procurement Manager to lead procurement strategy, build out centralized procurement processes and systems, and own vendor relationships with Urban Sky’s key suppliers. In this role you will partner deeply with the critical suppliers whose materials, components, and capabilities directly impact our product quality, production timelines, and mission readiness, while designing the procurement processes and systems needed to scale the function. You will own the relationships with our most important vendors, drive supplier compliance, and establish the procurement infrastructure needed to support current and future purchasing needs. As a manager-level individual contributor, you will have significant autonomy and the ability to make a strong impact across departments, with the potential to build a team over time.

Key Responsibilities:

Strategic Sourcing, Processes & Systems

• Lead sourcing efforts for Urban Sky’s production materials and components while partnering with other teams on broader procurement needs.
• Identify, evaluate, and qualify new suppliers; develop and maintain a strategic sourcing roadmap aligned with production scaling plans and the R&D pipeline.
• Lead the evaluation and implementation of systems to automate procurement processes. Build out scalable procurement processes that support operational and business objectives in a fast-growing setting.
• Develop and document standard operating procedures for the procurement function, ensuring consistency, auditability, and ease of onboarding as the team grows. Help define purchasing policies, approval thresholds, and delegation-of-authority frameworks.

Vendor Relationship Management:

• Serve as the primary relationship owner for Urban Sky’s key suppliers, acting as the strategic point of contact, conducting regular business reviews, and fostering long-term partnerships built on mutual accountability and continuous improvement.
• Negotiate pricing, lead times, and contractual terms with key suppliers to optimize cost, quality, and delivery. Manage supplier contracts including NDAs, MSAs, quality agreements, and long-term supply agreements.
• Proactively identify and resolve supply chain risks through close collaboration with vendor partners and development of alternative sourcing strategies.

Forecasting & Procurement Operations:

• Partner with Sales, Manufacturing and Engineering to develop procurement plans that balance materials availability with cash flow management, ensuring production readiness without overcommitting working capital.
• Forecast purchasing, align procurement with production schedules, and track key metrics including supplier scorecards, spend analysis, cost savings, and on-time delivery rates.
• Establish the reporting cadence and dashboards needed to give leadership visibility into procurement performance, supplier health, and spend forecasting.

Compliance & Government Procurement:

• Lay the groundwork for a FAR/DFARS-compliant procurement process, partnering with Finance to develop the policies, procedures, and documentation frameworks needed to support Urban Sky’s growing defense and government contract portfolio.
• Create and maintain procurement documentation standards consistent with government audit requirements.
• Work with the Quality team to drive supplier quality management in alignment with AS9100 requirements. Support management of the approved supplier list, including initial qualification, periodic audits, and ongoing performance monitoring.

Qualifications: 

• 7+ years of progressive experience in purchasing, procurement, or supply chain management, with at least 3 years in a senior individual contributor or manager-level capacity within aerospace, defense, or a related hardware-intensive industry.
• Demonstrated experience managing strategic vendor relationships, with a track record of building strong, trust-based supplier partnerships and achieving cost savings while maintaining quality.
• Demonstrated experience collaborating cross-functionally with partners across Finance, Sales, Operations, Manufacturing, and Engineering.
• Experience with ERP/MRP systems and procurement tools, including hands-on experience implementing, configuring, or significantly improving procure-to-pay workflows and demand forecasting capabilities.
• Bachelor’s degree in Supply Chain Management, Business, Finance, or a related field, or equivalent professional experience.

Nice-to-Haves/Preferred Skills

• Experience at a small or emerging aerospace/defense hardware company, including building or significantly scaling procurement functions and processes.
• Working knowledge of AS9100 supplier quality requirements and FAR/DFARS procurement compliance, including experience implementing or managing compliant purchasing processes.
• Experience with CPSR preparation.
• Experience with ITAR/EAR export control considerations as they apply to supplier qualification and contracting.
• CPSM, CSCP, or equivalent professional certification.

Requirements: 

• Must be US Citizen or Permanent Resident 
• Must be located near Denver, CO or willing to relocate to Denver, CO
  • Our office is at 4800 Race St. In Denver, CO and this role is on-site 

Benefits: 

• Salary $110,000 - $150,000 per year  
• Stock Options 
• Medical, Vision and Dental 
• Unlimited Vacation Days 
• Cell Phone Bill Stipend 

The Strategic Finance team oversees the company's financial well-being while supporting operational and business planning in a dynamic, fast-paced environment. We work hard to ensure growth is accurately projected and managed, and that our financial results are appropriately accounted for. We provide financial analysis to determine critical strategic and operational decisions within a rapidly growing organization. We are looking for a senior Deal Desk analyst to join our team to support our growing commercial selling motion through financial analysis and guidance on standard and non-standard commercial agreements.

This position requires a nimble and curious professional capable of managing multiple priorities in a dynamic, rapidly growing, and fluid organization. You must be highly analytical, organized, and skilled at communication and problem-solving. This role will work to enforce and help define the process behind our discount and credit policies, appropriately structuring deals in alignment with DigitalOcean’s financial goals.

What You’ll Be Doing:

• Build trusted cross-functional relationships with Sales, Revenue Operations, Legal and Revenue Accounting and Strategic Finance; proactively identify opportunities for process improvements.
• Partner with Sales and Revenue Operations to structure commercially sound deals by evaluating tradeoffs across price, term, volume, and risk, aligned with financial guidelines.
• Lead financial modeling and evaluation of deal structures, ensuring alignment with margin targets, ARR goals, and long-term profitability.
• Enforce approval frameworks and policies; manage escalations and exceptions for strategic deals.
• Design and own discount reporting and cadence analytics to enable organization wide visibility into trends in the discounting program.
• Work alongside R&D Finance and D&A teams to refine customer and product-level margin profiles.

What We’ll Expect From You:

• High standards of accuracy and precision; extremely detail-oriented, highly organized and resourceful.
• Strong financial modeling, analytical and problem-solving skills with the ability to quickly grasp and apply analytical concepts.
• 2+ years of experience in investment banking, consulting, FP&A/ sales finance, deal management, sales operations, or business operations.
• Demonstrated ability to work within fixed timeframes and meet deadlines consistently.
• Proactive communicator with excellent verbal and written skills.
• Strong Excel and Google Sheets skills.
• Experience with Salesforce, Hubspot or other CRM tools desired.
• Experience with data analysis programs like Looker and Tableau is a plus.
• Bachelor’s degree required.

Compensation Range: 

• $93,600.00 - $117,000.00

*This is a remote role

JR: 2026-7739

#LI-Remote

The Strategic Finance team oversees the company's financial well-being while supporting operational and business planning in a dynamic, fast-paced environment. We work hard to ensure growth is accurately projected and managed, and that our financial results are appropriately accounted for. We provide financial analysis to determine critical strategic and operational decisions within a rapidly growing organization. We are looking for a senior Deal Desk analyst to join our team to support our growing commercial selling motion through financial analysis and guidance on standard and non-standard commercial agreements.

This position requires a nimble and curious professional capable of managing multiple priorities in a dynamic, rapidly growing, and fluid organization. You must be highly analytical, organized, and skilled at communication and problem-solving. This role will work to enforce and help define the process behind our discount and credit policies, appropriately structuring deals in alignment with DigitalOcean’s financial goals.

What You’ll Be Doing:

• Build trusted cross-functional relationships with Sales, Revenue Operations, Legal and Revenue Accounting and Strategic Finance; proactively identify opportunities for process improvements.
• Partner with Sales and Revenue Operations to structure commercially sound deals by evaluating tradeoffs across price, term, volume, and risk, aligned with financial guidelines.
• Lead financial modeling and evaluation of deal structures, ensuring alignment with margin targets, ARR goals, and long-term profitability.
• Enforce approval frameworks and policies; manage escalations and exceptions for strategic deals.
• Design and own discount reporting and cadence analytics to enable organization wide visibility into trends in the discounting program.
• Work alongside R&D Finance and D&A teams to refine customer and product-level margin profiles.

What We’ll Expect From You:

• High standards of accuracy and precision; extremely detail-oriented, highly organized and resourceful.
• Strong financial modeling, analytical and problem-solving skills with the ability to quickly grasp and apply analytical concepts.
• 2+ years of experience in investment banking, consulting, FP&A/ sales finance, deal management, sales operations, or business operations.
• Demonstrated ability to work within fixed timeframes and meet deadlines consistently.
• Proactive communicator with excellent verbal and written skills.
• Strong Excel and Google Sheets skills.
• Experience with Salesforce, Hubspot or other CRM tools desired.
• Experience with data analysis programs like Looker and Tableau is a plus.
• Bachelor’s degree required.

Compensation Range: 

• $93,600.00 - $117,000.00

*This is a remote role

JR: 2026-7739

#LI-Remote

The Strategic Finance team oversees the company's financial well-being while supporting operational and business planning in a dynamic, fast-paced environment. We work hard to ensure growth is accurately projected and managed, and that our financial results are appropriately accounted for. We provide financial analysis to determine critical strategic and operational decisions within a rapidly growing organization. We are looking for a senior Deal Desk analyst to join our team to support our growing commercial selling motion through financial analysis and guidance on standard and non-standard commercial agreements.

This position requires a nimble and curious professional capable of managing multiple priorities in a dynamic, rapidly growing, and fluid organization. You must be highly analytical, organized, and skilled at communication and problem-solving. This role will work to enforce and help define the process behind our discount and credit policies, appropriately structuring deals in alignment with DigitalOcean’s financial goals.

What You’ll Be Doing:

• Build trusted cross-functional relationships with Sales, Revenue Operations, Legal and Revenue Accounting and Strategic Finance; proactively identify opportunities for process improvements.
• Partner with Sales and Revenue Operations to structure commercially sound deals by evaluating tradeoffs across price, term, volume, and risk, aligned with financial guidelines.
• Lead financial modeling and evaluation of deal structures, ensuring alignment with margin targets, ARR goals, and long-term profitability.
• Enforce approval frameworks and policies; manage escalations and exceptions for strategic deals.
• Design and own discount reporting and cadence analytics to enable organization wide visibility into trends in the discounting program.
• Work alongside R&D Finance and D&A teams to refine customer and product-level margin profiles.

What We’ll Expect From You:

• High standards of accuracy and precision; extremely detail-oriented, highly organized and resourceful.
• Strong financial modeling, analytical and problem-solving skills with the ability to quickly grasp and apply analytical concepts.
• 2+ years of experience in investment banking, consulting, FP&A/ sales finance, deal management, sales operations, or business operations.
• Demonstrated ability to work within fixed timeframes and meet deadlines consistently.
• Proactive communicator with excellent verbal and written skills.
• Strong Excel and Google Sheets skills.
• Experience with Salesforce, Hubspot or other CRM tools desired.
• Experience with data analysis programs like Looker and Tableau is a plus.
• Bachelor’s degree required.

Compensation Range: 

• $93,600.00 - $117,000.00

*This is a remote role

JR: 2026-7739

#LI-Remote

The Strategic Finance team oversees the company's financial well-being while supporting operational and business planning in a dynamic, fast-paced environment. We work hard to ensure growth is accurately projected and managed, and that our financial results are appropriately accounted for. We provide financial analysis to determine critical strategic and operational decisions within a rapidly growing organization. We are looking for a senior Deal Desk analyst to join our team to support our growing commercial selling motion through financial analysis and guidance on standard and non-standard commercial agreements.

This position requires a nimble and curious professional capable of managing multiple priorities in a dynamic, rapidly growing, and fluid organization. You must be highly analytical, organized, and skilled at communication and problem-solving. This role will work to enforce and help define the process behind our discount and credit policies, appropriately structuring deals in alignment with DigitalOcean’s financial goals.

What You’ll Be Doing:

• Build trusted cross-functional relationships with Sales, Revenue Operations, Legal and Revenue Accounting and Strategic Finance; proactively identify opportunities for process improvements.
• Partner with Sales and Revenue Operations to structure commercially sound deals by evaluating tradeoffs across price, term, volume, and risk, aligned with financial guidelines.
• Lead financial modeling and evaluation of deal structures, ensuring alignment with margin targets, ARR goals, and long-term profitability.
• Enforce approval frameworks and policies; manage escalations and exceptions for strategic deals.
• Design and own discount reporting and cadence analytics to enable organization wide visibility into trends in the discounting program.
• Work alongside R&D Finance and D&A teams to refine customer and product-level margin profiles.

What We’ll Expect From You:

• High standards of accuracy and precision; extremely detail-oriented, highly organized and resourceful.
• Strong financial modeling, analytical and problem-solving skills with the ability to quickly grasp and apply analytical concepts.
• 2+ years of experience in investment banking, consulting, FP&A/ sales finance, deal management, sales operations, or business operations.
• Demonstrated ability to work within fixed timeframes and meet deadlines consistently.
• Proactive communicator with excellent verbal and written skills.
• Strong Excel and Google Sheets skills.
• Experience with Salesforce, Hubspot or other CRM tools desired.
• Experience with data analysis programs like Looker and Tableau is a plus.
• Bachelor’s degree required.

Compensation Range: 

• $93,600.00 - $117,000.00

*This is a remote role

JR: 2026-7739

#LI-Remote

The Strategic Finance team oversees the company's financial well-being while supporting operational and business planning in a dynamic, fast-paced environment. We work hard to ensure growth is accurately projected and managed, and that our financial results are appropriately accounted for. We provide financial analysis to determine critical strategic and operational decisions within a rapidly growing organization. We are looking for a senior Deal Desk analyst to join our team to support our growing commercial selling motion through financial analysis and guidance on standard and non-standard commercial agreements.

This position requires a nimble and curious professional capable of managing multiple priorities in a dynamic, rapidly growing, and fluid organization. You must be highly analytical, organized, and skilled at communication and problem-solving. This role will work to enforce and help define the process behind our discount and credit policies, appropriately structuring deals in alignment with DigitalOcean’s financial goals.

What You’ll Be Doing:

• Build trusted cross-functional relationships with Sales, Revenue Operations, Legal and Revenue Accounting and Strategic Finance; proactively identify opportunities for process improvements.
• Partner with Sales and Revenue Operations to structure commercially sound deals by evaluating tradeoffs across price, term, volume, and risk, aligned with financial guidelines.
• Lead financial modeling and evaluation of deal structures, ensuring alignment with margin targets, ARR goals, and long-term profitability.
• Enforce approval frameworks and policies; manage escalations and exceptions for strategic deals.
• Design and own discount reporting and cadence analytics to enable organization wide visibility into trends in the discounting program.
• Work alongside R&D Finance and D&A teams to refine customer and product-level margin profiles.

What We’ll Expect From You:

• High standards of accuracy and precision; extremely detail-oriented, highly organized and resourceful.
• Strong financial modeling, analytical and problem-solving skills with the ability to quickly grasp and apply analytical concepts.
• 2+ years of experience in investment banking, consulting, FP&A/ sales finance, deal management, sales operations, or business operations.
• Demonstrated ability to work within fixed timeframes and meet deadlines consistently.
• Proactive communicator with excellent verbal and written skills.
• Strong Excel and Google Sheets skills.
• Experience with Salesforce, Hubspot or other CRM tools desired.
• Experience with data analysis programs like Looker and Tableau is a plus.
• Bachelor’s degree required.

Compensation Range: 

• $93,600.00 - $117,000.00

*This is a remote role

JR: 2026-7739

#LI-Remote

Senior Full-Stack Engineer II - AI/MLDo the best work of your career at DigitalOcean. Join a high‐caliber community building the simplest, most scalable cloud on the market. If you think big, move fast, and thrive in a bold, high‐growth environment, you’ll fit right in. We win together—learning, having fun, and delivering real impact for the dreamers and builders we serve.We’re hiring a Senior Full-Stack Engineer to build end‐to‐end features that make accelerated compute simple and accessible for everyone.The AI Application Platform team builds AI and agentic applications across modalities—LLMs, images, audio, and video—on top of DigitalOcean’s high‐performance inference engine. Our mission is to keep the latest state‐of‐the‐art models available at peak performance. We’re moving fast to build the next generation of AI applications and platform workflows at DigitalOcean.

What You’ll Be Doing:

• Own a technical area by providing technical leadership for a teamDrive large cross-functional projects independently to completion
• Work primarily in Python, and Go to build and scale AI application services such as ADK, agentic tools
• Maintain and develop APIs, MCPs and SDKs
• Collaborate on design and UXBuild and scale products to achieve operational excellenceIndependently ship product features from planning to launch to maintenance with high autonomy
• Partner with SRE/DevOps on reliability, observability, incident response, and deployment workflows
• Collaborate with other engineers to find elegant architectures and solutions

What You’ll Add to DigitalOcean:

• Own a technical area by providing technical leadership for a team
• Experience with ML platforms, AI techniques (e.g., LLMs, multimodal, large vision models) or with genAI-related concepts (e.g., evaluations, tracing, insights, language modeling, computer vision)
• Able to make effective trade-offs in regards to both engineering and product requirements, while balancing short term and long term needs
• 8+ years relevant industry experience in a fast-paced, high growth tech environment building and scaling production-grade systems
• Demonstrated design and UX sensibilities, especially for technical teamsKnowledge of API standards including REST, Python, or GoDesign of cloud ready systems and architectures.

Compensation Range: 

• $184,000 - $231,000

*This is a remote role

JR: 2026-7617

#LI-Remote

We want people who are passionate about solving complex cloud infrastructure challenges for our customers.

We are looking for a Solutions Architect with expertise in cloud infrastructure to support the success and retention of DigitalOcean's high-value customers. Reporting to the Manager of Solutions Architecture, you will work directly with Customer Success, Sales, and Support functions to retain and grow DigitalOcean’s largest and fastest growing customers. You will be the technical subject matter expert on DigitalOcean’s portfolio, advising on best practices and guiding customers to the optimal solution to meet their business objectives. You will work closely with other functions within DigitalOcean such as Product, Engineering, and Operations to ensure the needs and insights from the local markets are funneled appropriately back into DigitalOcean's products and services.

This is an amazing growth opportunity for a highly motivated individual to establish and expand our presence within the region. Technical depth, excellent communication skills, and a self-starter mentality are needed.

 What You Will Be Doing: 

As a Senior Solutions Architect II, you will serve as a technical partner to the success and sales teams. You will perform architecture reviews, proof of concepts, demos, uncover customer technical needs, and demonstrate DigitalOcean's value proposition. Working with AEs, GAM and TAM counterparts, you'll help retain large customers and expand their workloads on DigitalOcean.

• Develop deep expertise in the DigitalOcean product portfolio, the evolving cloud landscape, and AI/ML platforms.
• Advocate for customers by providing feedback to product teams, overcoming adoption blockers, and driving new feature development.
• Offer personalized onboarding assistance and guide customers through their cloud journey, resolving technical blockers.
• Design and review architecture tailored to specific business use cases, ensuring optimal solutions for customers.
• Implement and oversee infrastructure management best practices to secure and optimize cloud resources.
• Identify opportunities for cost reduction and performance improvement, helping customers make data-driven cloud optimization decisions.
• Conduct technical consultation sessions, workshops, and training for customers to empower them in managing cloud infrastructure.
• Partner with Growth Account Managers and Customer Success Managers to create success plans that ensure customer retention, expansion, and satisfaction.
• Provide regular presentations articulating product benefits, functionality, and technical solutions.
• Demonstrate strong expertise in AI/ML frameworks like TensorFlow and PyTorch and usage of platforms like Hugging Face, with experience deploying and fine-tuning LLMs and GenAI models.
• Optimize GPU workloads using CUDA or TensorRT and build scalable AI applications like chatbots, inference services or recommendation systems using Kubernetes and NFS.
• Design AI solutions tailored to business needs, manage data pipelines, and integrate databases.
• Liaise with Engineering and Support teams to resolve escalations and growth obstacles in a timely fashion.
• Identify and drive process improvement opportunities and promote technical best practices across the organization.
• Contribute to internal and external documentation, such as "The Navigator’s Guide to DO."
• Build tools to enhance the experience of Premium Support customers and improve platform usability.
• Demonstrate proficiency in DevOps tools like Docker, Terraform, and CI/CD pipelines.
• Leverage expertise in Kubernetes, Managed DBaaS, and the DigitalOcean GenAI Platform.
• Work both independently and collaboratively with a global team of Solutions Architects, Customer Success Managers, and Account Managers.

What We'll Expect From You:

• Proven professional experience with cloud infrastructure, AI/ML platforms, or equivalent education.
• Expertise in AI/ML frameworks (e.g., TensorFlow, PyTorch) and familiarity with platforms like Hugging Face.
• Experience deploying and fine-tuning LLMs (e.g., DeepSeek, Llama, Claude, GPT-4) and GenAI models.
• Deep knowledge of Linux, distributed systems, Kubernetes, NFS, Object Storage, and GPU optimization techniques (e.g., CUDA, TensorRT).
• Hands-on experience leveraging vllm and various quantization methods (e.g., INT4, INT8, and FP8) for efficient model deployment.
• Programming/development experience, particularly in building AI-powered applications (e.g., recommendation systems, chatbots).
• Experience working in a post-sales or technical consultant role with a focus on AI/ML and cloud solutions.
• Knowledge of provisioning, deployment strategies, and tools like Terraform, Kubernetes, and Docker.
• Passionate about customer experience and leveraging AI/ML to solve complex business problems.
• Track record of developing successful technical solutions, including AI/ML use cases, to address customer challenges.
• Ability to balance the demands of multiple stakeholders, define priorities, and set appropriate expectations.
• Strong understanding of AI/ML data pipelines, cloud-native databases, and integration strategies.
• Passionate about technology, open source projects, and applying cutting-edge AI/ML innovations.
• Strong communication skills, with the ability to explain technical AI/ML concepts in clear and concise terms.
• Quickly learn DigitalOcean systems and adapt to rapid changes in cloud and AI/ML trends.
• Fluency in English.
• Highly motivated with a self-starter mentality, ready to tackle AI/ML challenges head-on.

Extra Credit: 

• Cloud certifications are highly desirable (AWS/GCP/Oracle/Azure)
• NVIDIA Certifications around GPU and AI/ML
• Networking: Cisco/Juniper Certifications
• Programming/Scripting: Ruby, Python, Go, Bash
• Source Code: Git
• Automation: Terraform, Ansible, Chef, Puppet, Saltstack
• Virtualization: KVM, Xen
• Databases: MongoDB, MySQL, Redis, PostgreSQL
• Open Source: CoreOS, Docker, Kubernetes (CKA/CKE), Vagrant
• DigitalOcean: API, libraries, services
• Linux: RHCSA/RHCE

Compensation Range: 

• Base: $150,000 - $182,000 / Target OTE: $200,000 - 240,000

*This is a remote role

JR: 2026-7695

#LI-Remote

We want people who are passionate about helping our customers and partners realize the benefits of DigitalOcean’s cloud infrastructure.

DigitalOcean is at a pivotal moment where the intersection of high-performance hardware and cloud accessibility is defining the next decade of innovation. We aren’t just building a cloud; we are building a gateway for the next generation of startups to harness the power of AI and intensive computing. This is your chance to be the architect of our most strategic alliances, sitting at the heart of the Silicon Valley ecosystem to bridge the gap between world-class silicon providers and the builders who use them.

We are looking for a Strategic Relationship Builder to act as our primary envoy to the world’s leading AI-focused System Integrators (SIs) aligned with mid-market and AI Native companies. Reporting to the VP, Channel Partnerships, you will be the lead navigator in embedding DigitalOcean into strategic partnership programs. Your mission is to ensure that as the world scales its data center needs, DigitalOcean is the partner of choice.

What You’ll Do

• Architect strategic alliances with key system integrators, MSPs and resellers partners to ensure DigitalOcean is deeply integrated into their go-to-market ecosystems.
• Navigate complex organizational structures within partner companies to identify and influence the right decision-makers for long-term program placement.
• Translate high-level cloud infrastructure trends into actionable partnership strategies that solve real-world data center and scalability challenges.
• Lead cross-functional workstreams between internal product teams and external partner organizations to deliver co-branded value and technical synergy.
• Drive the execution of partnership milestones by breaking down multi-quarter goals into clear, actionable deliverables that provide mutual value to all stakeholders.
• Collaborate with senior leadership to provide insights on industry trends, ensuring our partnership roadmap stays ahead of market shifts in the data center space.
• Mentor peers and internal teams on partnership best practices, fostering a culture of collaborative excellence across the organization.

What You’ll Add to DigitalOcean

• Technical Breadth: You bring a deep understanding of the cloud and infrastructure industry, specifically regarding data center operations. You have a proven track record of building and managing partnerships with strategic System Integrators, MSPs and Resellers partners.
• The "Human" Element: You are an expert in Relational Intelligence—you can speak the language of engineers and executives alike, building trust and psychological safety across organizational boundaries.
• Growth Mindset: You possess a natural desire to learn, an appetite for feedback, and a "leave it better than you found it" attitude that thrives in a high-performance environment.

Compensation Range: 

• Base $136,000 - $170,000 / OTE target $180,000 - $226,000

*This is a remote role

JR: 2026-7632

#LI-Remote

We are looking for a Manager, Customer Success Engineering (AI & Cloud Support) who is passionate about delivering exceptional support experiences and building high-performing teams.

As a Manager, CSE (AI & Cloud Support) at DigitalOcean, you will operate as a Support Manager leading a team of Customer Success Engineers (CSEs) supporting strategic customers across cloud infrastructure and emerging AI/ML workloads. Reporting to the Senior Manager of Customer Success Engineering, you will own day-to-day support operations, team performance, and customer experience outcomes.

This role is focused on driving operational excellence while building strong technical depth within the team across AI, GPUs, Kubernetes, Databases and core cloud offerings. You will play a key role in ensuring consistent support coverage, developing SMEs, and partnering cross-functionally with Product and Engineering to improve both customer experience and product quality.

The ideal candidate brings a deep understanding of cloud and AI/ML ecosystems, including machine learning operations (MLOps), and enterprise support, combined with a passion for innovation and automation, and a proven ability to lead teams in delivering “white-glove” experiences for strategic customers.

What You’ll Do:

Team Leadership & Development

• Lead, hire, train, mentor and develop a high-performing team of Customer Success Engineers (CSEs), driving accountability, performance, and career growth
• Establish performance metrics (KPIs/SLAs) and conduct regular 1:1s, performance reviews, and career development planning.
• Own end-to-end support operations, including queue management, escalations, and shift planning to ensure consistent 24x7 coverage.
• Drive improvements in key support metrics such as CSAT, response times, resolution times, and overall support quality.
• Build and strengthen technical expertise within the team across core areas such as Kubernetes (DOKS), Databases, Compute, and AI/ML workloads.
  
  

Strategic Customer Support

• Act as the ultimate point of technical escalation for our largest, most strategic enterprise customers across Cloud and AI/ML workloads, stepping in to manage critical incidents and high-severity (Sev1/Sev2) issues.
• Design and implement customized support plans, SLAs, and escalation pathways tailored to the needs of strategic accounts.
• Partner closely with Technical Account Managers (TAMs), Growth Account Managers (GAM) to conduct Executive Business Reviews (EBRs) and ensure customers are maximizing the value of our Cloud and AI/ML products.
• Proactively identify risks and opportunities within strategic accounts to improve customer experience, adoption, and retention.

Technical & Cross-Functional Operations

• Serve as the Voice of the Customer (VoC) to Product and Engineering teams, synthesizing support data to advocate for bug fixes, feature requests, and UX improvements.
• Own and continuously improve escalation protocols between AI/ML Support and CloudOps, Infrastructure Engineering, and Product — including Jira escalation routing, Sev1 bridge management, and post-incident documentation.
•  Own the development and maintenance of SOPs, escalation runbooks, HVC support playbooks, and knowledge base content — treating documentation infrastructure as a core operational lever for team scalability.
• Contribute to the vision for AI and automation within support—building intelligent tooling and driving the team toward an automation-first model to improve efficiency, scalability, and customer experience.
• Foster a culture of continuous learning, ensuring the team stays ahead of evolving cloud technologies, AI/ML frameworks, and industry trends.

Key Metrics:

• Customer Satisfaction (CSAT) for strategic accounts
• Time to Response and Resolution (TTR) for strategic customers
• Tier 1 resolution rate vs. escalation rate
• Time-to-escalation and engineering handoff SLA adherence
• SLA adherence and escalation response times
• Support productivity and quality (QA scores)
• Post-incident documentation completion rate

What You’ll Add to DigitalOcean:

• Experience: 5+ years of experience in Technical Support, Customer Success, or Technical Account Management within B2B SaaS, Cloud, or AI/ML environments ideally including experience supporting AI-native, high-growth companies with 24x7 production dependencies on GPU infrastructure.
• Leadership: 2+ years of people management experience leading technical, customer-facing teams, preferably in a high-growth, post-acquisition, or rapidly scaling environment.
• Technical Domain Expertise: Solid understanding of AI/ML concepts, including Generative AI, Large Language Models (LLMs), natural language processing (NLP), and MLOps. Deep familiarity with GPU infrastructure (NVIDIA H100/H200, bare metal GPU provisioning) and AI inference workloads is strongly preferred.
• Coding/Integration: Proficiency in reading and debugging code (Python preferred) and troubleshooting RESTful APIs and cloud architecture.
• Communication: Excellent verbal and written communication skills, with the ability to translate complex technical or AI concepts for diverse audiences OR to both highly technical engineers and non-technical business executives.
• Problem-Solving: Proven ability to remain calm under pressure and de-escalate high-stakes situations with enterprise clients.

Preferred Qualifications:

• Hands-on experience with ML frameworks (e.g., TensorFlow, PyTorch, Scikit-learn) and AI toolchains (e.g., LangChain, Hugging Face).
• Experience with major cloud platforms (AWS, Google Cloud, Azure) and their native AI/ML services.
• Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or a related technical field.
• ITIL or equivalent service management certification

Compensation Range: 

• $125,000 - $153,000

*This is a remote role

JR: 2026-7692

#LI-Remote

We are looking for a Staff Product Manager to own the strategic vision, development, and execution of DigitalOcean’s GPU product offerings. This high-impact role positions you at the intersection of advanced technology and market-leading innovation, driving products that influence the future direction of our AI and computational science platform.

As a Staff Product Manager, you will serve as product leader owning the foundation that powers accelerated computing. You will define how we strategically define upcoming GPU products, and develop how to acquire, allocate, and deploy GPU resources at scale, ensuring our product aligns with broader business objectives and customer demand for AI/ML and HPC workloads.

In this role, you will be a hands-on strategist, bridging customer needs, market realities, and complex technical execution to ensure efficient, effective value delivery.

What You’ll Do

• Own and drive the product strategy and roadmap for DigitalOcean’s GPUs including defining capacity, provisioning, and deployment workflow, aligning closely with overall cloud infrastructure objectives.
• Conduct comprehensive market analysis on GPU compute trends, competitive offerings, pricing, and emerging technologies to inform product direction and positioning.
• Collaborate directly with Engineering and Infrastructure teams to conceptualize, develop, and deliver cutting-edge GPU solutions optimized for AI, ML, and HPC workloads.
• Serve as the primary advocate for customer deployment requirements, actively collecting and prioritizing feedback to continually refine the capacity consumption experience and platform offerings.
• Partner effectively with Hardware Engineering, Capacity Planning, Solutions Architecture, and Go-to-Market teams to ensure successful, scalable GPU resource launches and full lifecycle management.
• Utilize data-driven approaches to evaluate product success, track key metrics around utilization and deployment velocity, and guide strategic product enhancements.

What You’ll Add to DigitalOcean

• 7+ years of product management experience, specializing in cloud compute infrastructure, accelerated computing, or high-performance networking.
• Deep technical knowledge of GPU architectures (AMD, NVIDIA) and their specific applications in AI, ML, and High-Performance Computing (HPC) environments.
• Proven track record of successfully managing complex infrastructure products from initial concept through large-scale deployment and optimization.
• A strong sense of ownership and a drive to figure out and resolve any issues preventing you and your team from delivering value to your customers
• Exceptional analytical and problem-solving skills, with a demonstrated ability to make and communicate strategic, data-driven decisions, especially related to capacity and scaling.
• Strong leadership and cross-functional communication skills, capable of driving consensus and inspiring collaboration across technical and business teams.
• Customer-focused mindset, with direct experience gathering insights and translating them into valuable product improvements.
• Experience with the Atlassian suite (Jira and Confluence) for managing the flow of value in both Agile and hybrid environments.
• A Bachelor’s or Master’s degree in Computer Science, Engineering, or a related technical field, or equivalent practical work experience

Compensation Range: 

• $186,000 - $233,000

*This is a remote role

#LI-Remote

We are looking for a Strategic Technical Account Manager who is passionate about making an impact, builds genuine relationships with senior stakeholders, and understands how to integrate infrastructure choices into business strategy.

As a Strategic Technical Account Manager (TAM) at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing and AI. 

What You’ll Do:

Strategic Relationship Management

• Own the technical relationship with DigitalOcean’s highest-value customers, including Fortune 500 companies and global technology leaders.
• Serve as the trusted technical advisor and executive-facing point of contact, building deep, lasting relationships with VP- and SVP-level stakeholders.
• Drive regular technical and strategic alignment sessions (QBRs, EBRs), proactively shaping the customer’s roadmap to maximize the value of DigitalOcean infrastructure.
• Operate as a thought partner, challenging customers to modernize, optimize, and scale AI/ML and GPU workloads using cutting-edge cloud architecture patterns.

Executive Presence & Influence

• Engage with C-level and VP-level contacts with confidence, clarity, and authority.
• Deliver high-impact, boardroom-ready presentations on architecture decisions, cost-performance tradeoffs, and innovation opportunities.
• Navigate complex org structures, ensuring DigitalOcean maintains executive alignment and account control at every level.

Technical Consultation & Innovation Support

• Provide expert guidance on designing and scaling AI/ML, containerized, and GPU-intensive workloads on DigitalOcean.
• Assist customers with architectural planning, workload migration, performance tuning, and incident response.
• Collaborate directly with engineering and product teams to address customer roadblocks and influence the product roadmap based on enterprise needs.

Growth, Retention & Advocacy

• Own technical success across a portfolio of DigitalOcean’s largest and most strategic accounts.
• Identify opportunities for workload expansion, cost optimization, and operational efficiency.
• Act as the voice of the customer, providing structured feedback to influence DigitalOcean's offerings and go-to-market strategies.
  Lead cross-functional account planning with Account Management, Product, and Engineering.

What You’ll Add to DigitalOcean:

Enterprise Customer Experience

• 7+ years supporting enterprise or strategic accounts in a customer-facing technical role (TAM, Solutions Architect, or equivalent).
• Experience working with large-scale organizations like AMD, Intel, or similar, including managing executive-level relationships and navigating matrixed stakeholders.
• Deep understanding of cloud architecture for AI/ML, including GPU orchestration, inference/training pipelines, and model deployment.

Technical Depth

• Proficient in at least one major cloud platform (AWS, GCP, Azure) and familiar with DigitalOcean or other developer-focused platforms.
• Strong hands-on skills with Linux systems, networking, containers (Docker/Kubernetes), and automation (Terraform, Ansible).
  Programming/scripting in Python, Go, or similar—especially relevant to AI/ML and MLOps use cases.
• Understanding of AI/ML infrastructure stacks: PyTorch, TensorFlow, ONNX, Hugging Face, NVIDIA Triton, etc.
• Understanding of AI/ML infrastructure, including frameworks like PyTorch, TensorFlow, and ONNX, with hands-on experience optimizing GPU workloads on both NVIDIA (CUDA, TensorRT) and AMD (ROCm, MIOpen) platforms.
• Comfort with modern DevOps and data stack tools (CI/CD, GitOps, observability, pipelines).

Executive Presence & Communication

• Proven ability to engage with and influence executive decision-makers.
• Exceptional communication skills, including the ability to translate complex technical topics into strategic business impact.
• Comfortable presenting to large audiences, running technical workshops, and defending architectural decisions.

Bonus Points

• Cloud certifications (AWS SA Pro, GCP PCA, Azure Architect) or NVIDIA certifications.
• Experience with high-performance computing, edge AI, or hybrid/multicloud strategies.
• Background in startup or high-growth environments where agility and influence matter.
• Familiarity with DigitalOcean’s developer ecosystem, API, and service portfolio.

Compensation Range: 

• $174,240 - $217,800

*This is a remote role

#LI-Remote

We are looking for a Senior Engineer I who is passionate about Kubernetes and excited about the opportunity to take our managed Kubernetes solution (DOKS) to the next level.

As a Senior Engineer I at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing and AI. This role is on the DOKS team that is in charge of DigitalOcean's managed Kubernetes offering.

What You’ll Do:

• Develop the DigitalOcean Managed Kubernetes product.
• Contribute to our growing GPU offering to support scalable inference workloads at DigitalOcean.
• Develop back-end gRPC services written in Go deployed on Kubernetes.
• Design back-end services and author engineering design documents.
• Raise the bar for Operational Excellence.
• Independently lead projects.
• Navigate the complexity of distributed systems and operate them in production.
• Break the design documents into actionable epics and stories with estimates.
• Run experiments to optimize user experience and increase adoption of DOKS.
• Contribute to and maintain open-source projects, and collaborate with our developer community through customer meetings, blogs, and podcasts.
• Find emerging tools, trends, and methodologies and show your team how to integrate them against existing systems and processes.
• Regularly interact with important customers to understand their needs in the product.
• Contribute meaningfully to discussions on architecture, implementation, design patterns, and processes while being able to succinctly convey ideas to peers and mentees.
• Work on teams that operate across multiple time zones.

What You’ll Add to DigitalOcean:

• Expert knowledge of Kubernetes internals and Go.
• Experience operating Kubernetes platforms at scale.
• Ability to drive complex projects from inception through completion.

Compensation Range:

$139,200 - $174,000

*This is a remote role

#LI-Remote

We are looking for a Staff Security Software Engineer who is passionate about detecting and mitigating abuse in the Cloud. 

As a Staff Security Software Engineer at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing and AI. This role reports to the Senior Manager of Security Engineering within the Security organization. You should have experience developing and maintaining software systems in a complex, high-scale environment, analyzing outcomes and communicating insights to stakeholders, and rapidly devising solutions that are in alignment with overall business goals. Our team is focused on enabling DigitalOcean to scale safely by building systems that detect and prevent abuse on our platform. We highly value collaboration and growth, and work closely with other teams in the Security organization to deliver high quality solutions and also build tooling to boost their efficiency.

Our customers trust us with their data and operations, and we take that responsibility seriously. Security at DO means solving highly complex problems on a large scale that have real impact for our customers, our products, and for the larger internet community.

What You’ll Do:

• Design, develop, and deploy resilient services and tooling that provide security capabilities at scale, primarily in Go, with some work in Javascript and Python.
• Research and design automated approaches to detecting and actioning abuse and misuse of DigitalOcean products and services.
• Work with product and engineering teams to design and implement secure architectures.
• Design and build internal tools that enable our Security Operations Center to do more, faster.
• Measure the efficacy of our services and tools, using logs, metrics, and audit records, to drive reporting and decision-making, leading to iterative and transformative security improvements as DigitalOcean scales. All while being mindful that security should be an efficiency enabler for the business, not an obstacle.

What You’ll Add to DigitalOcean:

• 8+ years of hands-on experience in software engineering projects, ideally with a security focus, in a complex, high-scale SaaS or IaaS environment. You are an expert in writing robust code with good test coverage and demonstrated success in delivering projects.
• Understanding of cloud-native services and infrastructure provisioning (e.g. compute, storage, networking).
• Deep familiarity with cloud services & infrastructure—compute, storage, network, managed services—and related abuse tactics, including DDoS, spamming, phishing, cryptomining, and bot networks.
• Strong analytical and reporting skills, with proficiency in SQL and data warehouse querying (e.g., Snowflake, Redshift, BigQuery)
• A customer-first mindset—you aim to maximize abuse prevention while avoiding false-positives that could impact high-value customers.
• Excellent communication and documentation skills; you can clearly articulate patterns, mitigation strategies, and tradeoffs to both technical and non-technical stakeholders. You have a record of partnering with internal engineering teams and non-technical stakeholders to gather requirements and tackle security problems across an entire stack with empathy and creativity.
• High integrity, strong judgment, and a track record of working independently on high-impact investigations and policy decisions.

Bonus qualifications:

• Experience with microservice architectures, asynchronous and event-driven processing, and synchronous gRPC/HTTP-based requests.
• Experience in building secure by default services and applications.
• Familiarity with technologies such as gRPC, Docker, Elasticsearch, Prometheus/VictoriaMetrics, Kubernetes, and GitHub Actions.
• Experience with Looker, Snowflake, dbt, and Airflow

Compensation Range: 

• $166,400 - $208,000

*This is a remote role

#LI-Remote

We are looking for a Senior Engineer II who is passionate about Kubernetes and excited about the opportunity to take our managed Kubernetes solution (DOKS) to the next level.

As a Senior Engineer II at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing and AI. This role is on the DOKS team that is in charge of DigitalOcean's managed Kubernetes offering.

What You’ll Do:

• Develop the DigitalOcean Managed Kubernetes product.
• Contribute to our growing GPU offering to support scalable inference workloads at DigitalOcean.
• Develop back-end gRPC services written in Go deployed on Kubernetes.
• Design back-end services and author engineering design documents.
• Raise the bar for Operational Excellence.
• Independently lead projects.
• Navigate the complexity of distributed systems and operate them in production.
• Break the design documents into actionable epics and stories with estimates.
• Run experiments to optimize user experience and increase adoption of DOKS.
• Contribute to and maintain open-source projects, and collaborate with our developer community through customer meetings, blogs, and podcasts.
• Find emerging tools, trends, and methodologies and show your team how to integrate them against existing systems and processes. 
• Regularly interact with important customers to understand their needs in the product.
• Contribute meaningfully to discussions on architecture, implementation, design patterns, and processes while being able to succinctly convey ideas to peers and mentees.
• Work on teams that operate across multiple time zones.

What You’ll Add to DigitalOcean:

• Expert knowledge of Kubernetes internals and Go.
• Experience operating Kubernetes platforms at scale.
• Ability to drive complex projects from inception through completion.

Compensation Range:

•  $167,200 - $209,000

*This is a remote role

#LI-Remote

We are building an AI-native Data Cloud and need a VP of Engineering who owns architecture, execution, and business outcomes end-to-end. The buck stops with this role for platform reliability, developer experience, and Data Cloud adoption.

DigitalOcean’s Data Cloud will power AI applications end-to-end—from data ingestion to real-time inference—enabling developers to build production-grade RAG systems, AI agents, and analytics workflows on a single, integrated platform. This role is responsible for delivering that platform by leveraging and extending DigitalOcean’s existing infrastructure, PaaS, and AI capabilities.

This is not a traditional data platform role. You will define and execute the strategy to move DigitalOcean up the stack—from infrastructure provider to a differentiated AI application and inference platform. Success will be measured through roadmap velocity, system reliability, developer adoption, and measurable business impact.

We are looking for a leader who translates strategy into shipped systems, with clear accountability for outcomes.

What You’ll Do:

Data Cloud Platform

Architecture and delivery of a unified platform spanning:

• Ingestion (connectors, CDC, streaming)
• Storage (object, OLAP, vector, graph)
• Processing (ELT pipelines, real-time and batch)
• Query & analytics (SQL, hybrid search, RAG)
• Governance (catalog, lineage, versioning, access control)

AI-Native Capabilities

• Knowledgebase-as-a-Service (RAG pipelines)
• Vector and hybrid retrieval systems
• Feature and embedding pipelines
• Real-time inference data paths

Product & Execution

• Deliver GA-grade services with strong SLAs, cost efficiency, and simplicity
• Drive roadmap aligned to Digital Native Enterprise (DNE) customers
• Establish and manage clear metrics: adoption, retention, ARPU, performance, reliability

Organizational Leadership

• Build and scale a high-performing global organization (US and India)
• Implement single-threaded ownership (STO) across services
• Partner deeply with Product, GTM, and Platform Engineering

What Success Looks Like (12 months)

• Launch a cohesive Data Cloud platform—not a collection of fragmented services
• Achieve meaningful adoption across AI-native workloads (RAG, inference, analytics)
• Reduce developer time-to-value from weeks to hours
• Establish clear differentiation versus hyperscalers on simplicity and cost

What You’ll Bring:

• Proven track record of building and operating cloud-scale data platforms (OLAP, lakehouse, streaming, or ML systems), with strong architectural judgment across storage, processing, and query layers
• Experience integrating open-source ecosystems (e.g., Spark, Airflow, dbt) into managed cloud services at scale
• Experience with AI/ML data pipelines (feature stores, embeddings, RAG)
• Demonstrated ability to operate in ambiguity, make high-quality decisions with incomplete data, and drive multi-quarter execution with measurable outcomes
• Proven experience scaling engineering organizations and delivering under real-world constraints

Critical requirement:
You have personally driven complex distributed systems from concept to production—not just managed teams that did.

Why This Role Matters

The Data Cloud is the control plane for AI applications. If DigitalOcean gets this right, it becomes the platform where developers build and scale intelligent applications—not just where infrastructure runs. If not, it remains an interchangeable infrastructure.

Compensation Range: 

• $279,200.00 - $349,000

*This is a remote role

JR: 2026-7683

#LI-Remote

We are looking for a Customer Success Engineer, Database who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.

As a Customer Success Engineer at DigitalOcean, you will join a dynamic team dedicated to supporting and empowering customers to successfully run their workloads on our platform. You will work closely with customers to troubleshoot issues, optimize database performance, and guide them in adopting best practices across managed databases and cloud infrastructure.

In this role, you will build strong technical depth across database systems and DigitalOcean products while developing your ability to handle increasingly complex customer scenarios. You will collaborate cross-functionally with Product and Engineering to ensure seamless customer outcomes. This role reports to the Manager, Customer Success Engineer.

What You'll Do

• Deliver hands-on technical support for database and cloud infrastructure issues across technologies such as MySQL, PostgreSQL, Valkey (Redis), MongoDB and Clickhouse, with exposure to cloud-native and Kubernetes environments
• Diagnose and resolve production issues impacting database performance, availability, replication, backups, and connectivity
• Guide customers in designing scalable, reliable, and high-performing database architectures on DigitalOcean
• Collaborate with senior engineers and stakeholders to support onboarding, migrations, customer success, and the resolution of complex escalations.
•  on complex escalations, contributing to root cause analysis and resolution
• Analyze customer architectures to identify improvement opportunities and recommend best practices
• Participate in incident response and on-call rotations to support critical customer issues
• Contribute to team growth through case reviews and knowledge sharing, while developing and maintaining technical documentation and playbooks to drive continuous improvement.
• Advocate for customer feedback to influence product improvements and platform enhancements
• Identify opportunities to leverage automation and AI tools to streamline support workflows, reduce manual effort, and improve response quality.
• Use monitoring and observability tools to diagnose performance bottlenecks and system behavior.

Key Metrics

• Customer Satisfaction (CSAT)
• Time to Resolution / SLA adherence
• Escalation quality and resolution effectiveness
• Documentation and knowledge base contributions
• Customer adoption of best practices

What You'll Add to DigitalOcean

Required Experience & skills

• 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles
• Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse), with some familiarity across Kafka and others.
• Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts
• Understanding of database fundamentals including backups, replication, indexing, and performance tuning
• Strong troubleshooting skills across application, database, and infrastructure layers
• Customer-first mindset with a passion for solving technical problems and delivering great support experiences
• Effective communication skills with the ability to explain technical concepts clearly
• Ability to work both independently and collaboratively in a fast-paced environment

Preferred Qualification:

• Proven experience contributing to open-source projects, particularly in the database ecosystem (e.g., MySQL, PostgreSQL, Redis, MongoDB) or related technologies like Kafka, OpenSearch, or database migration tools.
• Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with multi-cloud or hybrid cloud environments.
• Basic Experience to distributed systems or containerized environments (e.g., Kubernetes)
• Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.
• Contributions to open-source projects, technical blogs, or documentation related to databases or cloud-native technologies
• At least one of the Database Certifications, such as Oracle Certified Professional or Databases Administrator
• Exposure to one or more programming languages (PHP, Python, NodeJS) or a strong interest in developing coding skills.

Compensation Range: 

• $75,200 - $94,000 / Shift hours - 2pm - 10pm MST

*This is a remote role

JR: 2026-7646

#LI-Remote

We want people who are passionate about solving complex cloud infrastructure challenges for our customers.

We are seeking a Solutions Architect II with deep expertise in Kubernetes migrations and cloud infrastructure to drive the success and retention of DigitalOcean’s high-value customers while also acquiring and onboarding net new customers. Reporting to the Manager of Solutions Architecture, you will play a critical role in leading customers through Kubernetes migrations and cloud-native transformations, helping them achieve their business objectives while expanding their use of DigitalOcean’s platform.

In this role, you will partner with Customer Success, Support, and Sales teams to deliver technical excellence that supports the retention and expansion of our largest and fastest-growing customers, as well as onboarding new businesses seeking modern, scalable solutions. As the technical subject matter expert, you will design, implement, and optimize cloud architectures, guide customers on best practices, and deliver solutions tailored to their needs.

Additionally, you will collaborate across functions—Product, Engineering, and Operations—to ensure customer feedback informs the continuous improvement of DigitalOcean’s products and services. Your insights and leadership will be instrumental in building trust with both existing customers and new prospects, showcasing DigitalOcean as their go-to partner for Kubernetes and cloud infrastructure needs.

This role offers an exciting opportunity to combine your technical depth, communication skills, and entrepreneurial mindset to make a significant impact on DigitalOcean’s growth and success.

What You Will Be Doing: 

As a Staff Solutions Architect specializing in Kubernetes, you will be a hands-on technical leader responsible for guiding customers through complex Kubernetes migration projects. Leveraging deep expertise in migrations and the Kubernetes ecosystem, you will play a pivotal role in designing, implementing, and optimizing cloud-native solutions for customers. Collaborating closely with customer success teams, engineering, and other stakeholders, your efforts will directly contribute to workload expansion, customer retention, and the adoption of modern cloud practices.

• Lead hands-on Kubernetes migration projects, ensuring seamless transitions of workloads to Kubernetes environments.
• Analyze customers’ existing infrastructure and applications to design robust migration strategies.
• Implement Kubernetes architectures, taking ownership of the technical execution throughout the migration lifecycle.
• Troubleshoot and resolve complex migration challenges, ensuring minimal downtime and optimal performance.
• Deep expertise in Kubernetes, container orchestration, and the cloud-native ecosystem.
• Software engineering experience 7 years+
• Design, plan, and review Kubernetes migration and modernization strategies tailored to specific use cases.
• Build detailed infrastructure diagrams and explain architectural decisions clearly to technical and non-technical audiences.
• Partner with Technical Customer Success Managers and Account Managers to identify customer needs, define success plans, and ensure smooth migrations.
• Conduct hands-on technical workshops, proof of concepts, and demonstrations showcasing Kubernetes migration processes and cloud-native solutions.
• Offer tailored onboarding and migration assistance to guide customers through technical blockers and adoption challenges.
• Act as a trusted advisor, helping customers navigate technical complexities and adopt Kubernetes best practices.
• Collaborate with engineering and support teams to resolve technical escalations during migrations.
• Advocate for customer feedback to inform the development of new Kubernetes-related features and platform enhancements.

What We'll Expect From You:

• Extensive professional experience in cloud infrastructure, Kubernetes, and migration projects, or equivalent education.
• Deep understanding of Kubernetes architecture, container orchestration, and related cloud-native technologies.
• Strong foundational knowledge of Linux, distributed systems, and their application in cloud environments.
• Proven programming and scripting experience to support automation and migration processes.
• Prior experience in a pre-sales, technical consulting, or customer-facing role, with a focus on solving complex technical challenges.
• Passionate about delivering exceptional customer experiences and fostering customer success.
• Demonstrated track record of developing effective technical solutions to address customer business challenges.
• Excellent verbal and written communication skills, with the ability to explain technical concepts clearly to diverse audiences.
• Highly motivated, with a proactive mindset and the ability to work independently and collaboratively.
• Relevant certifications such as Certified Kubernetes Administrator (CKA), Certified Kubernetes Application Developer (CKAD), or Certified Kubernetes Security Specialist (CKS).
• Proficiency in IaC tools like Terraform, Helm, or Ansible, and experience automating complex deployments.

Extra Credit: 

• Demonstrated experience contributing to open-source projects, particularly within the Kubernetes ecosystem or related cloud-native technologies.
• Advanced knowledge of cloud providers and tools (e.g., AWS, Azure, Google Cloud Platform) and experience with multi-cloud or hybrid cloud environments.
• Active participation in Kubernetes or cloud-native communities, including meetups, conferences, or forums.
• Experience creating tools, plugins, or frameworks that enhance Kubernetes migrations or operational efficiency.
• Published articles, blogs, or documentation on Kubernetes best practices, migration strategies, or cloud-native solutions.

Compensation Range: 

• Base: $150,000 - $182,000 / Target OTE: $200,000 - 240,000

*This is a remote role

JR: 2026-7693

#LI-Remote

We’re looking for a security manager passionate about defending the enterprise to lead a team of Security Engineers and Analysts.

You will manage a team dedicated to defending DigitalOcean’s corporate and production environments, reporting to the Director of Security. At the heart of this team's mission lies a commitment to building and maintaining robust systems that keep DigitalOcean's production and corporate infrastructure safe, secure, and defensible. We protect DigitalOcean from internal and external threats by implementing security tools and processes. We collaborate with teams to provide secure-by-design solutions that remove obstacles to productivity, embodying a "yes, and" philosophy rather than "no."

What You’ll Do:

Lead and grow the team

• You will manage, mentor, and hire for a team of 6 infrastructure security engineers and security analysts ranging from junior to staff levels.
• You will support team members’ career growth, manage performance, and ensure the team maintains a high bar for technical execution.

Scale security infrastructure

• You will lead Infrastructure Security engineers in building and maintenance of critical systems including Vault, VPNs, LDAP, and Network IDS sensors.
• You will oversee the maintenance of mission-critical Infrastructure as Code automation, leveraging tools like Ansible, Chef, and Terraform while leading the strategic evolution of IAM and endpoint security for both production and corporate infrastructure.
• Maintain the operational health of the team’s platforms and services by overseeing a sustainable on-call rotation, serving as a secondary escalation point to support your engineers during major infrastructure disruptions or outages.

Mature detection engineering

• You will lead Security Analysts in building a first line of defense, triaging corporate alerts, and building robust detections.
• You will ensure the team effectively monitors for suspicious activity and executes the crucial initial steps of alert triage to activate Incident Response.
• Collaborate closely with ICs and leaders in Digital Forensics and Incident Response (DFIR) to ensure the detection pipeline is grounded in reality, building high-fidelity alerts that map directly to potential security incidents and threat actor behaviors.

Build bridges, not walls 

• You will foster strong cross-functional relationships by working closely with ICs and leaders across both corporate and technical teams, including IT, Finance, Internal Audit, and Product Engineering.
• You will lead your team to be proactive "yes, and" partners who help stakeholders navigate security challenges with clarity and confidence.

What You’ll Add to DigitalOcean:

Experienced management

• You have 2+ years of experience leading a team of security engineers or analysts.
• You are comfortable stepping into a role with 6 direct reports and have a track record of elevating talent across all levels (junior to staff) and keeping them engaged and unblocked.

Technical context

• You possess a deep background in Infrastructure Security, Security Operations, or Security Engineering.
• You lead with technical credibility, providing meaningful feedback on complex systems across Identity (IAM, ZTNA), Infrastructure (VPNs, Endpoint, IDS, Vault), and Security Observability platforms.
• You have direct experience with security monitoring programs and a passion for maturing enterprise defense.

Servant leadership

• You measure your own success by the success of your team.
• You have a track record of defining clear priorities to reduce context switching, clearing operational paths so your engineers and analysts can focus on technical execution, and ensuring they receive visibility and credit for their work.

Empathy & communication

• You translate complex security risks into business context for leadership and teach your team to communicate with empathy and clarity.
• You effectively communicate roadmaps, milestones, target dates, and project status to both your direct leadership and the extended security leadership team.

Compensation Range: 

• $180,000 - $210,000

*This is a remote role.

JR: 2026-7588

#LI-Remote

DigitalOcean is expanding its AI Infrastructure layer to support the next generation of AI-driven applications.

We are seeking a Senior Engineer 2 to play a key role in our AI Infrastructure Control Plane team. This team's mission is to orchestrate and operate compute fleet, storage and networking for running AI workloads - inference, training, fine-tuning - at scale. In this high-impact role, you will be a primary technical architect and leader, responsible for building the foundational control plane services that power our large Gen AI model hosting infrastructure.

This is a hands-on role, requiring you to be able to develop high quality software while availing of all the productivity boosts granted by the latest AI coding agents. You will bridge the gap between high-scale distributed systems and specialized AI inference orchestration to ensure our global platform remains simple, reliable, and accessible for developers building the next generation of AI applications.

What You’ll Do:

• Architectural Leadership: Drive the design and development of distributed services within our AI Infrastructure ecosystem, including complex orchestration for LLM inference and hosting services. Your focus will be the control plane orchestration of compute, networking, and storage for AI workloads.
• System Design: Create, refine, and assess system design proposals for our high-scale, multi-tenant inference cloud ecosystem, ensuring they meet rigorous standards for availability and resiliency.
• Operational Excellence: Lead the operational strategy for critical services, defining SLOs and leveraging advanced observability to maintain platform health in a high-scale environment.
• Cross-Functional Collaboration: Partner deeply with Product Management, TPMs, and Engineering Management peers to align technical roadmaps with business priorities.
• Strategic Growth: Work on new architecture initiatives that enable fleet optimization and help evolve DigitalOcean into a market leader for AI-native networking and infrastructure.

What You’ll Bring to DigitalOcean:

• Distributed Systems Mastery: Deep experience with distributed and cloud services, including messaging systems, databases, and infrastructure as code, observability, and security.
• Cloud Infrastructure Expertise: Advanced knowledge of cloud networking (VPCs, Load Balancers), containerization (Kubernetes), and cloud storage (block, object, NFS). Deep networking software experience (VLAN, RDMA, Ethernet, L3-L7 network protocols, etc) would be a plus.
• AI/ML Domain Knowledge: Proven experience building AI/ML products, specifically focusing on Gen AI platforms, LLM hosting, and inference workflows.
• Operational Track Record: Significant experience running customer-facing, high-availability services across multiple regions.
• Open Source Engagement: Experience integrating and building with open-source software and a bias for technical ownership.
• Software Engineering: Expert proficiency in GoLang or Python and familiarity with gRPC for service-to-service communication.

Compensation Range: 

• $139,200.00 - $174,000.00

*This is a remote role

JR: 2026-7623

#LI-Remote

DigitalOcean is expanding its AI Infrastructure layer to support the next generation of AI-driven applications. We are seeking a Senior Engineer 2 to join our AI Inference Engine Systems team. In this role, you will be a key technical leader responsible for designing, developing, and delivering high-scale, resilient data plane services that power our "Inference as a Service" offering. You will work at the intersection of distributed systems and specialized AI hardware to ensure our customers can deploy and scale their models with industry-leading performance and reliability. This is a hands-on role, requiring you to be able to develop high quality software while availing of all the productivity boosts granted by the latest AI coding agents. 

What You’ll Do:

• Technical Leadership: Act as a technical leader on the team, driving the end-to-end design, development, and delivery of critical data plane components hosting large generative AI models.
• System Design: Architect and refine system design proposals for our high-scale, multi-tenant AI inference cloud ecosystem, ensuring they meet rigorous availability and resiliency standards.
• Performance Optimization: Implement and optimize distributed inference hosting using techniques like tensor/data parallelism, KV cache optimizations, and smart routing.
• Collaboration: Work cross-functionally with Product Managers, customer-facing teams, and other engineering teams to align technical roadmaps with customer needs.
• Mentorship: Coach and mentor junior engineers, fostering a culture of technical excellence and continuous improvement.
• Operational Excellence: Maintain and operate critical, high-scale services, utilizing observability tools and defining SLOs to ensure superior platform health.

What You’ll Bring to DigitalOcean:

• Distributed Systems Expertise: Strong experience with microservices, messaging systems, databases, and infrastructure as code.
• AI/ML Domain Knowledge: Hands-on experience hosting large language or multimodal models using inference engines like vLLM, SGLang, or Modular.
• Inference Frameworks: Familiarity with distributed inference serving frameworks such as llm-d, NVIDIA Dynamo, or Ray Serve.
• Hardware & Interconnects: Understanding of GPU-level optimization and experience with interconnect technologies like NVlink, XGMI, or RoCE.
• Architecture Proficiency: Knowledge of common LLM architectures and optimization techniques (e.g., continuous batching, quantization).
• Software Engineering: Expert-level proficiency in GoLang or Python and familiarity with gRPC.
• Cloud Operations: Proven experience shipping customer-facing software products and running critical services in a high-scale environment similar to DigitalOcean.
• Open Source Mindset: Experience integrating and building with open-source software.

Compensation Range: 

• $167,200.00 - $209,000

*This is a remote role

JR: 2026-7591

#LI-Remote

We’re seeking a technically strong Product Manager to lead Identity and Access Management (IAM) and Role-Based Access Control (RBAC) for our customers. This role is focused on building customer-facing identity and collaboration capabilities—not internal enterprise IT systems. You’ll define and deliver the foundational security layer that enables customers to securely manage users, teams, projects, and cloud resources at scale.

You will own the strategy for DigitalOcean’s identity platform, spanning user onboarding, authentication (e.g., 2FA), and fine-grained role-based access controls. In parallel, you’ll drive the vision for machine identity—enabling workloads and services to securely authenticate and interact using modern, short-lived credentials instead of static secrets.

As the IAM/RBAC Technical Product Manager, you will set the roadmap for Customer Identity (CIAM) and secure collaboration, partnering closely with engineering, design, security, sales, and customers to deliver scalable, high-impact solutions. You’ll measure product performance, incorporate customer feedback, and continuously evolve the platform to meet the needs of growing, security-conscious organizations.

What You’ll Be Doing:

• Own the vision for Platform IAM
  Set and drive the long-term strategy for identity and access management across the platform. Define the roadmap for access controls, permissions, and secure authentication protocols that protect customers while enabling growth.
• Design modern workload identity systems
  Lead the development of a cloud-native workload identity framework that enables compute resources to assume ephemeral, short-lived identities for secure, least-privilege access to platform services.
• Establish service authorization
  Define standards and deliver solutions for secure service-to-service authentication and authorization. Ensure backend systems communicate and verify one another within a scalable architecture.
• Deliver developer-first security experiences
  Translate complex security and compliance requirements into intuitive, API-first capabilities. Build seamless permission management experiences across Droplets, Databases, Kubernetes, and other core products.
• Enable secure multi-tenancy and collaboration
  Define how modern, digital- and AI-native organizations manage service accounts, and securely share resources within the ecosystem—balancing flexibility with strong governance controls.
• Lead cross-functional roadmap execution
  Partner with engineering, security, compliance, and go-to-market teams to prioritize and deliver scalable IAM capabilities that meet business goals and the demands of a global cloud platform.
• Measure impact and continuously improve
  Establish clear KPIs to track adoption, reliability, performance, and customer outcomes. Use data and feedback to iterate and evolve IAM capabilities over time.
• Champion the customer voice
  Engage directly with customers and the developer community to understand emerging needs and ensure IAM solutions support secure, scalable growth.
• Ensure security and regulatory alignment
  Drive compliance with global security standards and privacy regulations, embedding best practices into all customer-facing identity products.

Competencies

1. Technical Acumen: Deep understanding of cloud-scale identity protocols (OAuth2, OIDC, SAML, SPIFFE) and how they apply to cloud environments.
2. Product Craft: Ability to design “infrastructure-as-the-product,” focusing on ease of use and developer-centric workflows for customers of various capabilities.
3. Communication: Exceptional skills in influencing cross-functional teams and articulating the value of security features to both technical and non-technical stakeholders.
4. Strategic Problem Solving: Capacity to think through complex authorization models and resource-sharing logic at a platform level.
5. Customer Centricity: Passion for understanding the friction points developers face when managing security and building solutions that remove those hurdles.
6. Organizational Skills: Excellent organizational and time management skills, able to manage multiple projects and deadlines simultaneously

Minimum Qualifications

• Bachelor's Degree in Computer Science, Information Technology, or a related field.
• Minimum of 3 years of experience in Product Management, specifically focused on customer-facing IAM, security, or cloud infrastructure products.
• Proven experience in managing the full product lifecycle for high-scale, multi-tenant software.
• Deep understanding of IAM/RBAC technologies, cloud-based systems, and cybersecurity principles
• Knowledge of common IAM protocols and standards (e.g., OAuth, OpenID Connect, SCIM).
• Prior experience working with Agile development methodologies.
• Familiarity with cloud hosting, virtualization, and API-first product design.

Preferred Qualifications

• 5+ years of experience in IAM or security-related product roles.
• Experience building customer identity and access management (CIAM) systems or developer tools.
• Deep familiarity with SPIFFE/SPIRE, OIDC-based workload federation, or designing automated credential management systems for large-scale cloud environments.
• Professional certifications like CISSP, CISM, CISA, or relevant product management certifications.
• Past success in shaping highly scalable software products with an eye on ease-of-use.

Compensation Range: 

• $159,200 - $199,000

*This is a remote role

JR: 2026-7486

#LI-Remote

We want people who care about empowering their peers to understand their services.

Observability Platforms is focused on creating visibility into DigitalOcean’s services and infrastructure. We design, build, and operate the internal logging, metrics, distributed tracing, error reporting, monitoring, and alerting platforms that are depended on to ensure good, reliable experiences for DigitalOcean’s customers. Through a mix of open source services and in-house developed software we seek to continuously improve the ability of DigitalOcean engineers and product managers to understand the behavior of their products and services in order to improve the experiences of our customers. 

What You'll Be Doing:

• Integrating and operating open source distributed data systems such as OpenSearch, VictoriaMetrics, Kafka, and Clickhouse
• Implementing features to both improve the operability of our services and help design and implement the next generations of metrics and logging at DigitalOcean.
• Guiding other engineers on how they can best utilize our systems to gain confidence that their services are performing as expected.

What We'll Expect From You:

• Experience running and using distributed databases such as Opensearch, VictoriaMetrics, Clickhouse
• Experience with Kubernetes not just as an end user, but also an operator
• Experience writing software in Golang. Experience with the challenges of concurrency and distributed systems is a plus.
• Experience with DevOps tooling such as Terraform, Ansible, and Github Actions (or other relevant CI/CD experience).
• An ability to work well as part of a geographically distributed team.
• Participation in a 24/7 on call rotation
• Someone who is motivated to learn, teach, grow, explore, and seek out areas we can improve
• Strong communication and customer service skills - we provide support to the internal users of the systems we design, build, and operate. 

Compensation Range: 

• $139,000 - $174,000

*This is a remote role

JR: 2026-7494

#LI-Remote

We are looking for a Senior Technical Product Manager II to help build and ship DigitalOcean’s Security Products with high execution quality and clear customer communication. This role sits at the intersection of security product strategy and engineering delivery, turning customer needs and security outcomes into well-scoped work, crisp requirements, and shippable increments.

You will partner closely with engineering and UX to drive backlog health, delivery rhythm, dependency management, and release readiness across one or more Security Products workstreams, while also strengthening how we communicate Security Products and incident updates. This includes producing clear written narratives and launch assets, and creating reusable templates, checklists, and stakeholder workflows that keep product launches and incident response communications consistent, accurate, and timely in partnership with Corporate Communications, Product Marketing, and Developer Relations.

You will report to the Head of Security Products, who owns overall portfolio strategy and the broader Security voice.

What You’ll Do:

• Own the end-to-end execution of one or more Security Products workstreams, translating strategy and customer needs into clear requirements, sequencing, and shippable increments.
• Serve as the technical product owner for your scope by maintaining a healthy backlog, writing high-quality user stories and acceptance criteria, and keeping engineering unblocked through fast decisions and clear tradeoffs.
• Partner deeply with engineering leadership to drive delivery planning, estimates, dependency management, and release readiness, with a focus on predictable outcomes and minimal rework.
• Collaborate with UX and UI to design simple security experiences in the DigitalOcean console and API, then convert designs into actionable requirements, workflows, and instrumentation needs.
• Work cross-functionally across Security, IAM, Networking, Support, Billing, and service teams to ensure integrated customer journeys, clear ownership boundaries, and clean remediation paths.
• Define and maintain release criteria for your scope, including quality bars, rollout approach, customer readiness inputs, and internal enablement requirements.
• Produce clear written narratives and launch assets that explain customer value, expected behavior, and operational considerations, in partnership with Corporate Communications, Product Marketing, and Developer Relations.
• Create and maintain reusable templates, checklists, and stakeholder workflows that make product launches and customer updates consistent and low-friction.
• Help align incident response communications by maintaining customer-facing update templates, coordinating stakeholder workflows, and ensuring product and incident messaging remains accurate and timely during high-priority events.
• Use customer feedback, product data, and operational learnings to iterate quickly, reduce friction, and improve the effectiveness of Security Products over time.

Key Metrics: 

• Delivery predictability
• Backlog and requirement quality
• Dependency health
• Release readiness and launch quality
• Messaging consistency
• Incident communications readiness
• Customer outcomes for owned scope

What You’ll Add to DigitalOcean:

• 5+ years of experience in Product Management or a related technical field
• Prior product experience in cloud, SaaS, or security products preferred
• Strong ability to partner with engineering teams at a high level of technical detail
• Experience translating strategy and customer needs into clear engineering requirements, sequencing, and shippable increments
• Strong writing skills with the ability to produce clear requirements and documentation
• Experience with 0 to 1 product development or early-stage product execution
• Understanding of security concepts such as posture management, IAM, logging, or WAF preferred
• Experience working with design tools like Figma, UX and UI teams to translate problem statements into intuitive experiences
• Ability to work across multiple teams to align on requirements, dependencies, and system interactions
• Comfort working in a fast-paced environment with evolving inputs and a bias toward action
• A collaborative, low-ego approach that strengthens team health and accelerates delivery

Compensation Range: 

• $159,200.00 - $199,000.00

*This is a remote role

JR: 2026-7468

#LI-Remote

We are looking for a Senior Software Engineer to build features and improvements end to end to make accelerated compute simple and accessible for everyone. 

The AI/ML team is responsible for building an AI platform to manage OSS and custom models across modalities (LLMs, images, audios, videos) on top of a high-performance inference engine, to ensure the latest SOTA models are always available at peak performance. We’re a fast-paced team looking to build the next generation of AI/ML workflows on DigitalOcean.

What You’ll Be Doing:

• Own a technical area by providing technical leadership for a team
• Drive large cross-functional projects independently to completion
• Work primarily in Python, and Go to build and scale model services such as inference, fine-tuning, model benchmarks and evaluations
• Maintain and develop APIs and SDKs
• Collaborate on design and UX
• Build and scale products to achieve operational excellence
• Independently ship product features from planning to launch to maintenance with high autonomy
• Collaborate with other engineers to find elegant architectures and solutions

What You’ll Add to DigitalOcean:

• Own a technical area by providing technical leadership for a team
• Experience with ML platforms, AI techniques (e.g., LLMs, multimodal, large vision models) or with genAI-related concepts (e.g., evaluations, language modeling, computer vision)
• Able to make effective trade-offs in regards to both engineering and product requirements, while balancing short term and long term needs
• 8+ years relevant industry experience in a fast-paced, high growth tech environment building and scaling production-grade systems
• Demonstrated design and UX sensibilities, especially for technical teams
• Knowledge of API standards including REST, Python, or Go

Compensation Range: 

• $167,200 - $209,000

*This is a remote role

JR: 2026-7446

#LI-Remote

#LI-SK1

We want people who are passionate about taking complex concepts and providing a simple and accessible experience for users.

We are looking for a Senior Software Engineer to build features and improvements end to end to make accelerated compute simple and accessible for everyone.

The AI/ML team is responsible for building an AI platform to manage OSS and custom models across modalities (LLMs, images, audios, videos) on top of a high-performance inference engine, to ensure the latest SOTA models are always available at peak performance. We’re a fast-paced team looking to build the next generation of AI/ML workflows on DigitalOcean.

What You’ll Be Doing:

• Own a technical area by providing technical leadership for a team
• Drive large cross-functional projects independently to completion
• Work primarily in Python, and Go to build and scale model services such as inference, fine-tuning, model benchmarks and evaluations
• Maintain and develop APIs and SDKs
• Collaborate on design and UX
• Build and scale products to achieve operational excellence
• Independently ship product features from planning to launch to maintenance with high autonomy
• Collaborate with other engineers to find elegant architectures and solutions

What You’ll Add to DigitalOcean:

• Own a technical area by providing technical leadership for a team
• Experience with ML platforms, AI techniques (e.g., LLMs, multimodal, large vision models) or with genAI-related concepts (e.g., evaluations, language modeling, computer vision)
• Able to make effective trade-offs in regards to both engineering and product requirements, while balancing short term and long term needs
• 4+ years relevant industry experience in a fast-paced, high growth tech environment building and scaling production-grade systems
• Demonstrated design and UX sensibilities, especially for technical teams
• Knowledge of API standards including REST, Python, or Go

Compensation Range: 

• $154,400.00 - $193,000.00

*This is a remote role

JR: 2026-7447

#LI-Remote

We want people who are passionate about taking complex concepts and providing a simple and accessible experience for users.

We are looking for a Senior Software Engineer to build features and improvements end to end to make accelerated compute simple and accessible for everyone.

The AI/ML team is responsible for building an AI platform to manage OSS and custom models across modalities (LLMs, images, audios, videos) on top of a high-performance inference engine, to ensure the latest SOTA models are always available at peak performance. We’re a fast-paced team looking to build the next generation of AI/ML workflows on DigitalOcean.

What You’ll Be Doing:

• Own a technical area by providing technical leadership for a team
• Drive large cross-functional projects independently to completion
• Work primarily in Python, and Go to build and scale model services such as inference, fine-tuning, model benchmarks and evaluations
• Maintain and develop APIs and SDKs
• Collaborate on design and UX
• Build and scale products to achieve operational excellence
• Independently ship product features from planning to launch to maintenance with high autonomy
• Collaborate with other engineers to find elegant architectures and solutions

What You’ll Add to DigitalOcean:

• Own a technical area by providing technical leadership for a team
• Experience with ML platforms, AI techniques (e.g., LLMs, multimodal, large vision models) or with genAI-related concepts (e.g., evaluations, language modeling, computer vision)
• Able to make effective trade-offs in regards to both engineering and product requirements, while balancing short term and long term needs
• 4+ years relevant industry experience in a fast-paced, high growth tech environment building and scaling production-grade systems
• Demonstrated design and UX sensibilities, especially for technical teams
• Knowledge of API standards including REST, Python, or Go

Compensation Range: 

• $154,400.00 - $193,000.00

*This is a remote role

JR: 2026-7447

#LI-Remote

We want people who are passionate about taking complex concepts and providing a simple and accessible experience for users.

We are looking for a Senior Software Engineer to build features and improvements end to end to make accelerated compute simple and accessible for everyone.

The AI/ML team is responsible for building an AI platform to manage OSS and custom models across modalities (LLMs, images, audios, videos) on top of a high-performance inference engine, to ensure the latest SOTA models are always available at peak performance. We’re a fast-paced team looking to build the next generation of AI/ML workflows on DigitalOcean.

What You’ll Be Doing:

• Own a technical area by providing technical leadership for a team
• Drive large cross-functional projects independently to completion
• Work primarily in Python, and Go to build and scale model services such as inference, fine-tuning, model benchmarks and evaluations
• Maintain and develop APIs and SDKs
• Collaborate on design and UX
• Build and scale products to achieve operational excellence
• Independently ship product features from planning to launch to maintenance with high autonomy
• Collaborate with other engineers to find elegant architectures and solutions

What You’ll Add to DigitalOcean:

• Own a technical area by providing technical leadership for a team
• Experience with ML platforms, AI techniques (e.g., LLMs, multimodal, large vision models) or with genAI-related concepts (e.g., evaluations, language modeling, computer vision)
• Able to make effective trade-offs in regards to both engineering and product requirements, while balancing short term and long term needs
• 4+ years relevant industry experience in a fast-paced, high growth tech environment building and scaling production-grade systems
• Demonstrated design and UX sensibilities, especially for technical teams
• Knowledge of API standards including REST, Python, or Go

Compensation Range: 

• $154,400.00 - $193,000.00

*This is a remote role

JR: 2026-7447

#LI-Remote

We want people who are passionate about taking complex concepts and providing a simple and accessible experience for users.

We are looking for a Senior Software Engineer to build features and improvements end to end to make accelerated compute simple and accessible for everyone.

The AI/ML team is responsible for building an AI platform to manage OSS and custom models across modalities (LLMs, images, audios, videos) on top of a high-performance inference engine, to ensure the latest SOTA models are always available at peak performance. We’re a fast-paced team looking to build the next generation of AI/ML workflows on DigitalOcean.

What You’ll Be Doing:

• Own a technical area by providing technical leadership for a team
• Drive large cross-functional projects independently to completion
• Work primarily in Python, and Go to build and scale model services such as inference, fine-tuning, model benchmarks and evaluations
• Maintain and develop APIs and SDKs
• Collaborate on design and UX
• Build and scale products to achieve operational excellence
• Independently ship product features from planning to launch to maintenance with high autonomy
• Collaborate with other engineers to find elegant architectures and solutions

What You’ll Add to DigitalOcean:

• Own a technical area by providing technical leadership for a team
• Experience with ML platforms, AI techniques (e.g., LLMs, multimodal, large vision models) or with genAI-related concepts (e.g., evaluations, language modeling, computer vision)
• Able to make effective trade-offs in regards to both engineering and product requirements, while balancing short term and long term needs
• 4+ years relevant industry experience in a fast-paced, high growth tech environment building and scaling production-grade systems
• Demonstrated design and UX sensibilities, especially for technical teams
• Knowledge of API standards including REST, Python, or Go

Compensation Range: 

• $154,400.00 - $193,000.00

*This is a remote role

JR: 2026-7447

#LI-Remote

We want people who are passionate about taking complex concepts and providing a simple and accessible experience for users.

We are looking for a Senior Software Engineer to build features and improvements end to end to make accelerated compute simple and accessible for everyone.

The AI/ML team is responsible for building an AI platform to manage OSS and custom models across modalities (LLMs, images, audios, videos) on top of a high-performance inference engine, to ensure the latest SOTA models are always available at peak performance. We’re a fast-paced team looking to build the next generation of AI/ML workflows on DigitalOcean.

What You’ll Be Doing:

• Own a technical area by providing technical leadership for a team
• Drive large cross-functional projects independently to completion
• Work primarily in Python, and Go to build and scale model services such as inference, fine-tuning, model benchmarks and evaluations
• Maintain and develop APIs and SDKs
• Collaborate on design and UX
• Build and scale products to achieve operational excellence
• Independently ship product features from planning to launch to maintenance with high autonomy
• Collaborate with other engineers to find elegant architectures and solutions

What You’ll Add to DigitalOcean:

• Own a technical area by providing technical leadership for a team
• Experience with ML platforms, AI techniques (e.g., LLMs, multimodal, large vision models) or with genAI-related concepts (e.g., evaluations, language modeling, computer vision)
• Able to make effective trade-offs in regards to both engineering and product requirements, while balancing short term and long term needs
• 4+ years relevant industry experience in a fast-paced, high growth tech environment building and scaling production-grade systems
• Demonstrated design and UX sensibilities, especially for technical teams
• Knowledge of API standards including REST, Python, or Go

Compensation Range: 

• $154,400.00 - $193,000.00

*This is a hybrid role

JR: 2026-7447

#LI-Hybrid

We are looking for a Senior Software Engineer to build features and improvements end to end to make accelerated compute simple and accessible for everyone. 

The AI/ML team is responsible for building an AI platform to manage OSS and custom models across modalities (LLMs, images, audios, videos) on top of a high-performance inference engine, to ensure the latest SOTA models are always available at peak performance. We’re a fast-paced team looking to build the next generation of AI/ML workflows on DigitalOcean.

What You’ll Be Doing:

• Own a technical area by providing technical leadership for a team
• Drive large cross-functional projects independently to completion
• Work primarily in Python, and Go to build and scale model services such as inference, fine-tuning, model benchmarks and evaluations
• Maintain and develop APIs and SDKs
• Collaborate on design and UX
• Build and scale products to achieve operational excellence
• Independently ship product features from planning to launch to maintenance with high autonomy
• Collaborate with other engineers to find elegant architectures and solutions

What You’ll Add to DigitalOcean:

• Own a technical area by providing technical leadership for a team
• Experience with ML platforms, AI techniques (e.g., LLMs, multimodal, large vision models) or with genAI-related concepts (e.g., evaluations, language modeling, computer vision)
• Able to make effective trade-offs in regards to both engineering and product requirements, while balancing short term and long term needs
• 8+ years relevant industry experience in a fast-paced, high growth tech environment building and scaling production-grade systems
• Demonstrated design and UX sensibilities, especially for technical teams
• Knowledge of API standards including REST, Python, or Go

Compensation Range: 

• $167,200 - $209,000

*This is a remote role

JR: 2026-7446

#LI-Remote

#LI-SK1

We are looking for a Senior Software Engineer to build features and improvements end to end to make accelerated compute simple and accessible for everyone. 

The AI/ML team is responsible for building an AI platform to manage OSS and custom models across modalities (LLMs, images, audios, videos) on top of a high-performance inference engine, to ensure the latest SOTA models are always available at peak performance. We’re a fast-paced team looking to build the next generation of AI/ML workflows on DigitalOcean.

What You’ll Be Doing:

• Own a technical area by providing technical leadership for a team
• Drive large cross-functional projects independently to completion
• Work primarily in Python, and Go to build and scale model services such as inference, fine-tuning, model benchmarks and evaluations
• Maintain and develop APIs and SDKs
• Collaborate on design and UX
• Build and scale products to achieve operational excellence
• Independently ship product features from planning to launch to maintenance with high autonomy
• Collaborate with other engineers to find elegant architectures and solutions

What You’ll Add to DigitalOcean:

• Own a technical area by providing technical leadership for a team
• Experience with ML platforms, AI techniques (e.g., LLMs, multimodal, large vision models) or with genAI-related concepts (e.g., evaluations, language modeling, computer vision)
• Able to make effective trade-offs in regards to both engineering and product requirements, while balancing short term and long term needs
• 8+ years relevant industry experience in a fast-paced, high growth tech environment building and scaling production-grade systems
• Demonstrated design and UX sensibilities, especially for technical teams
• Knowledge of API standards including REST, Python, or Go

Compensation Range: 

• $167,200 - $209,000

*This is a remote role

JR: 2026-7446

#LI-Remote

#LI-SK1

We are looking for a Senior Software Engineer to build features and improvements end to end to make accelerated compute simple and accessible for everyone. 

The AI/ML team is responsible for building an AI platform to manage OSS and custom models across modalities (LLMs, images, audios, videos) on top of a high-performance inference engine, to ensure the latest SOTA models are always available at peak performance. We’re a fast-paced team looking to build the next generation of AI/ML workflows on DigitalOcean.

What You’ll Be Doing:

• Own a technical area by providing technical leadership for a team
• Drive large cross-functional projects independently to completion
• Work primarily in Python, and Go to build and scale model services such as inference, fine-tuning, model benchmarks and evaluations
• Maintain and develop APIs and SDKs
• Collaborate on design and UX
• Build and scale products to achieve operational excellence
• Independently ship product features from planning to launch to maintenance with high autonomy
• Collaborate with other engineers to find elegant architectures and solutions

What You’ll Add to DigitalOcean:

• Own a technical area by providing technical leadership for a team
• Experience with ML platforms, AI techniques (e.g., LLMs, multimodal, large vision models) or with genAI-related concepts (e.g., evaluations, language modeling, computer vision)
• Able to make effective trade-offs in regards to both engineering and product requirements, while balancing short term and long term needs
• 8+ years relevant industry experience in a fast-paced, high growth tech environment building and scaling production-grade systems
• Demonstrated design and UX sensibilities, especially for technical teams
• Knowledge of API standards including REST, Python, or Go

Compensation Range: 

• $167,200 - $209,000

*This is a remote role

JR: 2026-7446

#LI-Remote

#LI-SK1

We are looking for a Senior Software Engineer to build features and improvements end to end to make accelerated compute simple and accessible for everyone. 

The AI/ML team is responsible for building an AI platform to manage OSS and custom models across modalities (LLMs, images, audios, videos) on top of a high-performance inference engine, to ensure the latest SOTA models are always available at peak performance. We’re a fast-paced team looking to build the next generation of AI/ML workflows on DigitalOcean.

What You’ll Be Doing:

• Own a technical area by providing technical leadership for a team
• Drive large cross-functional projects independently to completion
• Work primarily in Python, and Go to build and scale model services such as inference, fine-tuning, model benchmarks and evaluations
• Maintain and develop APIs and SDKs
• Collaborate on design and UX
• Build and scale products to achieve operational excellence
• Independently ship product features from planning to launch to maintenance with high autonomy
• Collaborate with other engineers to find elegant architectures and solutions

What You’ll Add to DigitalOcean:

• Own a technical area by providing technical leadership for a team
• Experience with ML platforms, AI techniques (e.g., LLMs, multimodal, large vision models) or with genAI-related concepts (e.g., evaluations, language modeling, computer vision)
• Able to make effective trade-offs in regards to both engineering and product requirements, while balancing short term and long term needs
• 8+ years relevant industry experience in a fast-paced, high growth tech environment building and scaling production-grade systems
• Demonstrated design and UX sensibilities, especially for technical teams
• Knowledge of API standards including REST, Python, or Go

Compensation Range: 

• $167,200 - $209,000

*This is a hybrid role

JR: 2026-7446

#LI-Hybrid

Scope and mission: 

• Drive the design and operation of Gradient AI platform, focusing on delivering a simple and innovative agent development experience with best of breed scale, performance, and predictability. 
• Drive architectural vision, technical excellence, and innovation across both backend systems and customer-facing interactions.

Key Responsibilities:

• Architect and Build
• Design and evolve the architecture for our agent development experience including code integration, evaluations, observability, tools, and cross-agent interactions. 
• Drive initiatives to deliver an architecture optimized for scalability, reliability, low-latency, and cost efficiency.
• Manage and evolve our benchmarking system to continuously raise the bar on our experience.
• Roll out new services by taking on a hands-on lead role as required to ensure timely delivery. 
• Technical Leadership
• Establish and enforce technical standards, coding practices, tooling, and infrastructure guidelines across the AI/ML engineering teams.
• Establish best practices for design, testing, deployments, instrumentation, and performance tuning.  
• Mentor other senior engineers, shaping the team’s culture of architectural rigor and operational excellence.
• Cross-functional Collaboration
• Work with product managers, stakeholders, and business leaders to translate strategic objectives into scalable technical roadmaps.
• Guide customer-facing teams (e.g., consultants, support, sales engineers) to shape AI modernization initiatives via agents. 
• Reliability, Performance & Scaling
• Lead Operations Excellence for our Agent development platform, establish mechanisms and processes that scale to the engineering organization while raising the bar. 
• Oversee availability, performance tuning, failover strategies, capacity planning, and disaster recovery.
• Drive AI-driven automation (e.g., IaC, CI/CD pipelines, deployments, monitoring) to optimize operations
• Innovation & Future Roadmapping
• Drive development of internal tooling leveraging agents across the company, contributing towards increased efficiency and quality across all aspects of engineering.  
• Serve as subject matter expert on new agent development paradigms and lead implementation of mechanisms to productize them.

Qualifications:

• Domain Expertise: Hands-on experience designing and operating production-grade AI/ML platforms using the latest GenAI and Agent-development technologies.
• Technical Experience: 10+ years in designing and building applications on the cloud with 5+ years experience in AI/ML platforms
• Leadership & Collaboration: Prior experience as a technical visionary in large-scale, mission-critical projects; ability to align technology strategy with business impact.
• Operational excellence: Expertise in driving operational excellence via automation and best practices.
• Communication & Mentoring: Strong written and verbal communication skills with a track record of mentoring senior and junior engineers; translating complex concepts across engineering and business teams.

Compensation Range:

• $227,040 - $283,800

*This is a remote role

#LI-Remote

#LI-SK1 

We want people who are passionate about building meaningful, long-term relationships with our customers that help grow and scale business in the cloud.

Our Technical Account Manager team’s mission is to partner with our most critical business customers, helping them achieve desired outcomes through optimal use of the cloud platform aligned to their business strategy. Technical Account Management is an integral part of our company. They are passionate about building meaningful, long-term relationships with our customers and are experts in cloud technology and the digital economy. As the voice of the customer, you have the opportunity to influence decisions that will greatly improve user experience and contribute to DigitalOcean’s long-term success.

This is a unique and exciting opportunity for someone who is passionate about advising companies as they scale. This multifaceted role combines the responsibilities of a Technical Account Manager with leadership, technical, and strategic elements, making it a crucial position within our organization.

As a Senior Technical Account Manager at DigitalOcean, you are a strategic partner for our key business customers, ensuring they receive the guidance, support, and resources needed to succeed. You will leverage your technical knowledge and customer advocacy skills to retain and grow our customers' deployments on DigitalOcean, helping them solve complex challenges and maximize the value of their cloud infrastructure.

What You Will Be Doing:

• Technical Consultation & Architecture Design:
• Develop and maintain deep expertise in the DigitalOcean product portfolio and the evolving cloud ecosystem.
• Help design, diagram, and plan infrastructure architectures tailored to customer use cases, explaining solutions clearly to both technical and non-technical stakeholders.
• Conduct regular technical consultation sessions and workshops, enabling customers to be self-sufficient in managing their cloud environments.
• Maintain knowledge of cloud infrastructure best practices and recent technologies through the regular attainment and maintenance of important cloud technology certifications and coursework.
• Proactive Customer Engagement & Growth:
• Manage and maintain DigitalOcean’s key accounts 
• Partner closely with customers to drive engagement, retention, and expansion of their DigitalOcean workloads.
• Conduct QBRs with key accounts, assessing their progress, understanding their evolving needs, and aligning on strategies for future growth.
• Identify opportunities for cost reduction and performance optimization, guiding customers to make data-driven decisions that maximize their cloud investments.
• Collaborate with internal teams, such as Engineering, Marketing, and Account Managers, to align customer needs with DigitalOcean’s strategic goals.
• Proactively monitor customer usage trends, identify potential risks, and uncover new opportunities for growth and adoption.
• Advocacy & Cross-Functional Collaboration:
• Act as the voice of the customer within DigitalOcean, ensuring their needs are represented in product development and support processes.
• Liaise with Engineering and Support teams to resolve escalations and technical challenges quickly, ensuring smooth customer experiences.
• Deliver compelling presentations to articulate the benefits and functionality of DigitalOcean’s offerings to customers.
• Contribute to internal and external technical documentation, and provide training for DigitalOcean’s teams and partners to ensure knowledge transfer.
• Tooling & Efficiency:
• Develop tools and scripts to streamline DigitalOcean’s technical engagements, improving the efficiency of the Technical Account Management functions.
• Stay current with industry trends and best practices to continuously enhance DigitalOcean's customer engagement strategies.

What We’ll Expect From You:

• Technical Expertise:
• Proven experience in cloud infrastructure and deep knowledge of Linux, distributed systems, and automation.
• Programming or development experience, with basic skills in at least one mainstream language (e.g., Python, Go).
• Understanding of provisioning and deployment strategies, with knowledge of tools like Terraform, Ansible, and Docker.
• Proficiency with at least one major cloud platform (AWS, Google Cloud Platform, or Azure).
• Proven track record of successfully troubleshooting technical problems. 
• Familiarity with version control (e.g., Git), SQL and basic database administration, CI/CD tools, and AI/ML infrastructure principles.
• Customer-Centric Approach:
• Passionate about delivering exceptional customer experiences, with a history of building successful technical solutions that align with business goals.
• Ability to manage multiple stakeholders, prioritize effectively, and set clear expectations.
• Strong analytical skills to monitor customer trends and identify opportunities for improvement and growth.
• Experience advocating for customer needs and translating feedback into actionable insights.
• Communication Skills:
• Strong verbal and written communication skills, capable of translating complex technical concepts for varied audiences.
• Ability to create and deliver technical presentations and training sessions that resonate with customer needs.
• Adaptability & Initiative:
• Self-starter with a passion for technology and open-source projects, eager to learn new tools and systems.
• Quick to adapt to changes in the cloud ecosystem, always looking for ways to improve customer engagement and technical solutions.
• Extra credit for experience in (Technical) Customer Success, Solutions Engineering, or Technical Account Management roles, particularly within fast-paced startup environments.

Extra Credit:

• Cloud certifications (AWS/GCP/Oracle/Azure) and NVIDIA certifications for GPU and AI/ML.
• Experience with networking (Cisco/Juniper), automation tools (Terraform, Ansible), virtualization (KVM, Xen), and databases (e.g., MongoDB, MySQL).
• Familiarity with open-source technologies, such as Docker, Kubernetes (CKA/CKE), and DigitalOcean’s API.
• Linux certifications (e.g., RHCSA/RHCE) 
• Experience working with large CRMs like Gainsight and Salesforce

Compensation Range: 

• $142,000 - 176,000

*This is a remote role

JR: 4290

#LI-Remote

As a Principal Engineer you'll spearhead the design, development, and operation of scalable, high‑availability, and high-performance database platforms across relational and non-relational managed services (Managed MySQL, Postgres, MongoDB, etc.) and scale-out variants that scale to petabytes of data. Drive architectural vision, technical excellence, and innovation across both backend systems and customer-facing interactions.

Key Responsibilities:

• Architect and Build
• Design and evolve the architecture of large-scale distributed database systems optimized for scalability, reliability, low-latency, and cost efficiency.
• Architect solutions for storage engines, indexing, querying, caching, replication, and high availability, drawing from best practices in both relational and NoSQL paradigms.
• Roll out new services by taking on a hands-on lead role as required to ensure timely delivery 
• Technical Leadership
• Establish and enforce technical standards, coding practices, tooling, and infrastructure guidelines across the database engineering teams.
• Mentor other senior engineers, shaping the team’s culture of architectural rigor and operational excellence.
• Cross-functional Collaboration
• Work with product managers, stakeholders, and business leaders to translate strategic objectives into scalable technical roadmaps.
• Guide customer-facing teams (e.g., consultants, support, sales engineers) to define database solutions and migration strategies aligned with organizational goals
• Reliability, Performance & Scaling
• Lead Operations Excellence for database services, establish mechanisms and processes that scale to the engineering organization while raising the bar 
• Oversee availability, performance tuning, failover strategies, capacity planning, and disaster recovery for database platforms.
• Drive automation (e.g., IaC, CI/CD pipelines, deployments, monitoring) to optimize operations
• Innovation & Future Roadmapping
• Research and integrate advanced capabilities (e.g., AI‑assisted tooling, MCP protocols) to enhance developer workflows and metadata accessibility across database types.

Qualifications:

• Technical Experience: ≥ 12–15 years in distributed systems architecture, database internals (storage, indexing, query optimizers), and cloud infrastructure.
• Domain Expertise: Hands-on experience designing and operating production-grade systems on one or more database services in the Cloud.
• Leadership & Collaboration: Prior experience as a technical visionary in large-scale, mission-critical projects; ability to align technology strategy with business impact.
• Automation Proficiency: Familiarity with infrastructure as code, deployment pipelines, and observability frameworks.
• Communication & Mentoring: Strong written and verbal communication skills with a track record of mentoring senior and junior engineers; translating complex concepts across engineering and business teams.

Compensation Range:

• $198,000 - $297,000

*This is a remote role

#LI-Remote

#LI-SK1

We are Datadog's in-house product experts. The Datadog Federal Support Engineering team is dedicated to serving as highly trusted technical advisors for our Public Sector customers, who operate within some of the most highly regulated and security-constrained environments. As a Manager 2, you will be coaching and mentoring support engineers and collaborating across teams to achieve excellent customer and organizational results.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Manage, develop, coach and mentor Federal Support Engineers and/or people managers and their teams who respond to client requests, reproduce and troubleshoot issues, and dive into Datadog’s 1000+ integrations
• Act as the owner for your team’s accountability and performance - managing performance reviews, performance plans, and any employee relations issues for your direct reports
• Partner with Support team senior leadership to oversee team projects and initiatives to improve productivity, process or procedure
• Partner with Engineering, Product Managers, AE’s, and CSM’s teams to oversee the GovCloud Feature requests and Product quality.

• Work with Federal Support Director on hiring, onboarding, successful training, and retaining top talent
• Guide the team through technical-training, certificates, additional learning, and development needs 

• Drive projects or initiatives to improve team productivity, process, or procedure

• Collaborate with internal teams and customers on high-priority escalations and act as a resource to resolve escalations from team members as necessary

Who You Are:

• 3+ years of Management Experience in Technical Support, Solutions Engineering, or a related technical customer-facing function
• Passionate about people management and mentorship with previous experience leading a team, including managing other managers
• Self-motivated, detail-attentive, and have a desire for continuous learning 
• A critical thinker who defaults to a client-centric approach and uses data to make informed decisions
• A tinkerer with some programming experience and a basic knowledge of Linux

• Able to handle a rotating pager/oncall schedule for incidents and business critical issues

• Active contribution to open-source projects (code, bug reports, etc.) and the Engineering Community (Meetups, etc.)
• Able to work onsite in an office location at least 3 days a week

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-breed onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

To conform to U.S. export control regulations, candidates should be eligible for any required authorizations from the U.S. Government.

#LI-Hybrid

Position Summary:

We are seeking a passionate and driven Product Manager with a strong background in consumer-facing mobile applications to drive the vision, strategy, and roadmap for Judi Health’s member-facing app experiences. This role will focus on building intuitive, high-impact mobile solutions that simplify care navigation, enhance engagement, improve health outcomes, and help lower the overall cost of care.

Position Responsibilities:

• Lead the product strategy, development, and enhancements of Judi Health’s Product offerings
• Develop business requirements and specification documents, working with our operations and client management and sales teams
• Accountable for on-time and accurate delivery of product features.
• Participate in product planning, roadmap development, and long-term strategy planning
• Effectively manage and meet stakeholders’ priorities and expectations.
• Support collecting and acting on feedback from internal stakeholders and external clients to iterate and improve upon existing products and ideate and anticipate new products
• Perform backlog grooming, epic planning, refinement, and other scrum events.
• Perform demos of in-market product to clients and prospects.
• Manage and execute day-to-day project management functions with regards to the specific products currently under development
• Analyze product data to derive insights to assist in the prioritization and post release optimization of the products
• Work with design team to conduct user experience testing and research
• Conduct user testing of prior to release to the customer.
• Support general business needs, as required
• Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance

Required Qualifications:

• Bachelor’s degree, Masters Preferred
• 4+ years of experience in Product Management role
• 2+ years of experience in apps products required
• Proven track record of launching and scaling consumer products. Deep customer empathy to deliver exceptional member experiences.
• Experience with pharmacy benefit management or health insurance preferred
• Experience with agile framework; certified Scrum Product Owner is a plus
• Comfort or experience in a fast-paced, growing environment
• Intellectual and professional curiosity
• Highly analytical; experience using analytical tools to manage customer engagement and identify key insights
• Excellent communication and collaboration skills
• Ability to manage conflicting priorities in a deadline driven environment.
• Strong attention to detail and project management skills

About the Role

As the Head of Customer Success at Frontera Health, you'll own the health and growth of our clinic partner portfolio while also shaping how the CS function operates at scale. You're not just managing accounts — you're building the playbooks, processes, and team culture that determine how we retain and grow customers over the long term.

This is a player/coach role. You'll directly own a handful of key accounts, working hands-on with BCBAs and clinic owners to drive adoption, surface value, and deliver measurable outcomes. At the same time, you'll lead and develop a small team of Customer Success Managers and oversee our Customer Support function, setting the standard for what great looks like across the entire post-sales experience.

The right person for this role operates with ownership. You move fast, build structure where there isn't any, and connect every client interaction back to business impact. You're as comfortable presenting to a clinic director as you are digging into account health data, coaching a CSM through a tough renewal conversation, or rolling up your sleeves to resolve a support escalation.

What You'll Do

Own the Customer Lifecycle (Signature through Expansion)

• You will directly own and manage a select group of key clinic partner accounts, serving as their strategic advisor, primary relationship owner, and escalation point, setting the tone for a service experience that partners consistently describe as exceptional.
• You will own the end to end upsell process by identifying expansion opportunities through usage analytics and AI assisted account analysis, building the business case, leading the commercial conversation, and driving deal closes in partnership with Sales.
• You will develop repeatable upsell motions tied to clear ROI, including expansion triggers, pricing frameworks, and objection handling playbooks, so that expansion becomes a predictable revenue stream rather than an ad hoc effort.
• You will partner with Sales and Product to align on client needs, influence roadmap priorities, and ensure a seamless experience from contract through renewal.

Lead and Multiply a High Performing Team

• You will lead, mentor, and develop a small team of Customer Success Managers and oversee the Customer Support function, driving accountability, growth, and outcomes aligned to company goals.
• You will instill a high customer service orientation across the team, creating a culture where responsiveness, empathy, clinical context awareness, and proactive communication are the baseline rather than the exception.
• You will set the standard for how AI is used across the team by coaching CSMs to integrate AI into their daily workflows such as call prep, QBR creation, health summaries, and client communications, and by establishing norms for quality, accuracy, and responsible use.
• You will build the team's AI playbook by evaluating new tools, defining where AI adds leverage versus where human judgment is non-negotiable, and continuously refining how the function scales without proportional headcount growth.

Drive Adoption, Usage, and Portfolio Health

• You will monitor and analyze account health metrics across the full portfolio using AI augmented dashboards and signal detection, identifying risks early and taking decisive action to protect retention and drive expansion.
• You will build and champion scalable CS playbooks, renewal forecasting models, upsell motions, and support workflows that the full team can execute consistently, all designed from the ground up to leverage AI for documentation, triage, and client facing resources.
• You will use data, along with AI to accelerate the analysis of it, to tell the story of your portfolio by tracking adoption, utilization, upsell pipeline, and client outcomes, and translating those insights into clear recommendations for clients and internal stakeholders.
• You will operationalize AI across the CS and Support motion, from automated health scoring and meeting summaries to dynamically generated training materials and client guides, measurably increasing team capacity and response quality.

Act as the Voice of the Customer

• You will serve as a senior voice for the customer internally, surfacing patterns across accounts to shape product decisions and inform company strategy.
• You will pilot new engagement strategies, including AI driven ones, and share learnings across the team, continuously raising the bar for how CS and Support operate at Frontera.

What You Bring

Experience

• You have 6+ years in Customer Success, Account Management, or a similar client facing role in SaaS or healthcare technology.
• You have 1-3 years of experience leading or mentoring a CS team, with a track record of developing people and driving team level results.
• You have proven experience owning an upsell or expansion number, and you have identified opportunities, built the case, led commercial conversations, and closed deals, whether alongside a Sales counterpart or independently.
• You have experience overseeing or closely partnering with a Customer Support function, and you understand the full post sales and implementation lifecycle and how CS and Support work together.
• Familiarity with ABA practices, behavioral health, or clinical settings is a meaningful plus.

Skills and Mindset

• You bring a deep customer service orientation to the role, treating every client interaction as an opportunity to build trust and holding your team to the same standard, and you believe great service and commercial outcomes reinforce each other rather than trade off.
• You have a demonstrated ability to build scalable processes from scratch, and you don't just execute playbooks, you write them.
• You combine commercial instincts with client empathy, so you can have a direct conversation about pricing, expansion, or value and the client comes away feeling respected rather than sold to.
• You have strong analytical instincts and are comfortable working with account health data, building reports, and using data to prioritize and persuade.
• You have a bias toward action and outcomes, and you measure success by client results and revenue retention rather than activity metrics.
• You have excellent communication skills, including the ability to engage effectively with clinical stakeholders, C suite contacts, and your own team.

AI Competency (Required)

• You have fluency with modern AI tools such as Claude, ChatGPT, or Gemini as part of your daily workflow, using them as a core productivity layer rather than a novelty.
• You have a track record of using AI to produce measurable outcomes, whether that is faster QBR prep, better health scoring, higher quality client deliverables, reduced time to resolution, or scaled coverage without added headcount.
• You have strong prompting instincts and sound judgment about when to trust, verify, or override AI output, especially in clinical or regulated contexts where accuracy matters.
• You bring genuine curiosity about emerging AI capabilities and a desire to bring new tools and workflows to the team.

Tools

Required

• You have experience with HubSpot, Salesforce, or a similar CRM platform.
• You have worked with a dedicated Customer Success platform such as Gainsight, ChurnZero, Totango, Catalyst, or Planhat.
• You have worked with a customer support platform such as Zendesk, Intercom, or Freshdesk.

Strong Plus

• You have experience with a BI or analytics tool such as Looker, Tableau, or Mode.
• You have experience with a product analytics tool such as Pendo, Mixpanel, or Amplitude.
• You have worked with AI native conversation intelligence tools such as Gong, Chorus, or Fathom.

Nice to Have

• You have experience integrating AI tools into a CRM or CS platform, such as AI powered health scoring, call intelligence, or automated summaries.

We have determined a salary range for this position that takes into account several factors including experience, knowledge, education, skills, and abilities. Please note that the salary information is a general guideline and the exact salary will be determined based on the individual’s qualifications and experience, with consideration given to the factors listed above. All full-time employee benefits include a stake in shared success through stock options, health benefits, 401(k) plan, and 4 weeks of PTO per year.

Expected Salary Range in Denver: $160,00 to $190,000

Expected Salary Range in San Francisco: $180,000 to $220,000

About the Role

Klaviyo is building the operating system for consumer businesses. Behind every sales motion, every account handoff, and every renewal is a product ecosystem that either accelerates or constrains growth. This role exists to ensure our GTM Sales systems are an accelerant.

The Product Owner for GTM Sales Systems (Accounts & Opportunities) is a strategic and executional leader who owns the product vision, roadmap, and delivery for how Klaviyo manages its most foundational sales domains: Accounts and Opportunities. You will define how sellers interact with account data, how opportunity workflows drive deal velocity, and how the systems and processes that underpin these domains evolve to meet the demands of a rapidly scaling enterprise GTM motion. The platform today is Salesforce, but the thinking is not constrained by any single tool. You are designing the right experience and architecture first, then determining how to deliver it.

This is not a systems administration role. You are a product owner who happens to operate in the GTM technology space. You will write product requirements, define success metrics, drive discovery, own sprint prioritization, and deliver outcomes that move business KPIs. Critically, you will approach every workflow with an AI-first mindset: mapping processes, categorizing what should be human-led versus AI-augmented versus AI-automated, and redesigning how work gets done rather than layering AI onto broken processes. You report into the GTS Product Owner team, which sits within the CIO organization and is accountable for product strategy across all GTM business systems.

Who You Are

You think in systems, not tickets. You see an Account and think about data architecture, seller workflows, and downstream analytics. You see an Opportunity and think about pipeline velocity, conversion rates, and forecast accuracy. When you encounter a manual process, your instinct is to ask whether AI should be doing this, not how to make the manual version faster. You are equally comfortable presenting a product vision to a CRO and writing acceptance criteria for a sprint. You have deep CRM expertise, but you do not let any single platform define the boundaries of your product thinking.

What You Will Own

• Product Vision & Roadmap
• Discovery & Requirements
• Execution & Delivery
• Data Architecture & Quality
• Stakeholder Partnership

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies. We are looking for a highly motivated and detail-oriented Order Management Senior Analyst to lead our global order validation operations. This is a critical role in ensuring accurate bookings, system integrity, and scalable operational rigor as we prepare for continued growth and public company readiness.

You will lead our global order management process, starting with direct oversight of an India-based analyst. You’ll serve as the key point of coordination across Salesforce, Product, and NetSuite to ensure seamless order processing, identify and resolve deal exceptions, and enhance audit-ready controls across our Quote-to-Cash (QTC) lifecycle.

This is a full-time, hybrid position based out of our Denver, CO office. Our hybrid work model offers a blend of remote flexibility and in-person collaboration, including two days in the office each week to connect and build as a team.

Technologies You’ll Use

Salesforce CPQ, NetSuite, Celigo, Jira, Looker, Avalara, Google Workspace, OTC tools

What You’ll Do

• Own global order management operations and be responsible for final review and movement of opportunities to closed/won in Salesforce.

• Serve as the frontline owner for validating order completeness, accuracy, and compliance with Fivetran’s bookings policy, revenue recognition rules, and SOX standards.

• Partner with Deal Desk, GTM, and Revenue Accounting teams to review contracts, resolve booking blockers, and ensure timely deal closure.

• Monitor and manage order data flows across Salesforce, our Product platform, and NetSuite via Celigo, ensuring data integrity and identifying integration or system sync issues.

• Lead root cause analysis of order issues; propose process or system improvements and document exception handling playbooks.

• Collaborate with Systems Engineering, Product, and IT on automation initiatives, including user acceptance testing (UAT) and system enhancements.

• Build, track, and report on key booking metrics, including SLAs, order error rates, rework volume, exception trends, and post-close corrections.

• Directly hire, manage, and mentor an Order Management Analyst, providing guidance on escalation paths, performance, and knowledge development.

• Support month-end and quarter-end close activities; assist in internal and external audit support related to order operations.

Skills We’re Looking For

• 4+ years of experience in SaaS Order Management, Deal Desk, Revenue Accounting, or Billing functions.

• Demonstrated expertise with Salesforce CPQ and NetSuite; experience with order sync tools (e.g., Celigo) strongly preferred.

• Proven ability to work across functions, resolve issues independently, and influence stakeholders in a fast-paced, scale-up environment.

• Strong understanding of bookings policies, revenue recognition principles, and SOX control frameworks.

• Experience leading or mentoring global teams; able to prioritize and communicate across time zones.

• Analytical mindset with a process improvement focus and comfort using dashboards and reports.

• Exceptional organizational, written, and verbal communication skills.
  
  
  
  
  
  
  
  
  
  
  #LI-HYBRID #LI-SE1

About the role  

Evio is seeking a Rebate Admin Client Success Partner to manage the day-to-day client facing needs of Evio’s medical rebate administration operations activities. This teammate is responsible for championing client priorities across multiple organizations in support of the administration and execution of Evio’s pharmaceutical manufacturer contracting and administration arrangement.  

You’ll serve as a primary operational partner, ensuring rebate programs run smoothly from end to end, while keep client needs front and center. This role ensures accurate rebate eligibility, invoicing, reconciliation, and reporting while maintaining compliance with contractual terms and regulatory requirements. 

This position blends commitment to client success with operational execution of Evio’s rebate administration platform. You’ll resolve issues and improve processes to drive accuracy, transparency, and financial outcomes. Your work directly supports better access, cost management, and overall experience for high-cost medications. 

This position will report to Evio's Pharmaceutical Contracts Operations Lead. 

 What you’ll do   

You will be the primary Evio operational point of contact for our client, Synergie Medication Collective, and ensure a consistent, high-quality experience.   

The day-to-day execution includes:   

Contract administration and client support: 

• Support contract setup, validation, and ongoing maintenance of rebate terms and parameters 
• Ensure accurate execution aligned with client elections and manufacturer agreements 
• Perform ad hoc analyses to resolve systemic invoicing and reporting discrepancies and respond to inquiries from customers. 
• Identify trends, risks, and opportunities to improve rebate capture and client value 
• Support stakeholder interactions during rebate administration audits (manufacturer, clients, etc.)  

Process improvement and operational excellence:  

• Enhance scalability, accuracy, and efficiency of rebate operations 
• Establish and maintain standard operating procedures, controls, and documentation
• Implement tools, automation, and workflows to support medical rebate administration visual controls  

Cross-functional collaboration: 

• Partner with closely with internal teams (e.g., analytics, finance, client success, product) to ensure seamless operations and timely client issue resolution 
• Support client onboarding and ongoing relationship management related to rebate services 

 Your skills and experience  

• Bachelor’s degree in business, finance, healthcare administration, or related field 
• 5+ years of experience in healthcare operations, with direct experience in: 
  • Rebates (medical or pharmacy benefit) 
  • Client account management and/or client success support role
• Strong understanding of rebate processes, contract language, and financial reconciliation 
• Advanced Excel/data analysis skills; experience with large datasets 
• Ability to manage complex workflows, deadlines, and cross-functional stakeholders 

Preferred experience 

• Experience with medical benefit drug rebates (ex. buy-and-bill, J-code drugs, specialty therapeutics) 
• Experience working at or partnering with a PBM, health plan, or specialty pharmacy  
• Familiarity with value-based or outcomes-based rebate arrangements 
• Experience working with medical claims data and healthcare analytics tools 
• Knowledge of regulatory and compliance requirements (e.g., CMS, Medicaid, commercial contracts) 

How you work  

• Detail oriented with a strong focus on financial accuracy 
• Analytical and solutions-focused when working through complex issues 
• Process-driven with a continuous improvement mindset 
• Able to translate complex contract terms into clear operational workflows 
• Communicate clearly and build trust with teammates and external partners  
• Resilient, upbeat attitude 

Salary Considerations

Anticipated annual base pay range $140,000 - $160,000 plus additional variable compensation. 

At Evio, we’re committed to building a competitive compensation package to honor the value our teammates bring as well as attract and retain top talent that is aligned with our culture, mission and values. Compensation includes base pay (range shown) and could include other variable compensation opportunities depending on job seniority, location, and date of hire. Evio also offers a number of attractive benefits to eligible teammates including health insurance, retirement savings, life and disability insurance, paid and unpaid time off, and other benefits to make sure Evio teammates and families are well supported.   

Please note that the base pay information shown is a general guideline for the job responsibilities and qualifications listed. Salary decisions are based on candidate experience, and market and business considerations. 

  Evio Benefits

• Great Health Insurance
  The company pays 100% of medical, dental, and vision premiums for teammates, and 50% for dependents.
• 401K Match
  Evio matches 100% of teammate contribution up to 5% of salary, subject to IRS limits. 
• Time Off
  We have a flexible vacation policy for teammates to unplug and recharge when you need it. There is no minimum or maximum amount of vacation allowed per year, and there is no payment in consideration for unused vacation. Vacation is to be used at your discretion, with approval of leadership.
• Parental Leave
  Generous paid leave for new parents (includes birth and non-birth parents).

Evio values a diverse workplace and is committed to supporting and celebrating the diversity that each teammate brings to the table. We are proud to provide equal employment opportunities to all teammates and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

About the role

Evio is seeking a health plan experienced pharmacist for the role of Pharmaceutical Contracts Customer Partner to provide clinical and operational support for Evio’s pharmaceutical manufacturer contracting and administration arrangements. This role offers a unique opportunity to apply your clinical pharmacy expertise, contracting knowledge, and health plan operational acumen while effectively communicating and collaborating with stakeholders to advance Evio’s pharmaceutical contracting-related objectives and services. 

This role will focus on supporting Evio’s medical benefit contracting and administrative arrangements with Synergie Medication Collective, which is a contracting organization founded by a group of Blue Cross and Blue Shield affiliated companies.  As a subject matter expert, you will serve as a key liaison between Synergie, Evio, and Evio customer plans, ensuring alignment with their needs and driving customer success.  

Join us in championing customer success and fostering long-term partnerships with Evio customer plans and Synergie. 

This position will report to Evio's Pharmaceutical Contracts Operations Lead. 

What you’ll do:  

• As a pharmacist on Evio’s Customer Success team, you will serve as Evio’s customer success liaison between Evio and its’ customer plans, providing consultation, driving solutions, and supporting resolution of issues and questions related to pharmaceutical manufacturer contracting and administration.   
• Review and analyze offerings, including contract terms and health plan requirements, from pharmaceutical manufacturers to ensure clarity and completeness. 
• Identify and help resolve incomplete or unclear contract terms when applicable.  
• Serve as subject matter expert for contract-related and rebate invoicing inquiries from Evio customer plans, ensuring inquiries and responses are clear, accurate, and address customers’ needs. 
• Support issue resolution by investigating questions and helping drive practical customer-focused solutions.  
• Partner with Evio internal teams using your clinical knowledge and health plan experience to support: 
  • Invoicing administration 
  • Development of new Evio product offerings 
  • Manufacturer contracting efforts 
  • Other related initiatives that leverage your expertise 

The skills and experience you bring to the role include: 

Background 

• Bachelor of Pharmacy (B.S. Pharm.) with Residency, or Doctor of Pharmacy (Pharm.D.) degree. 
• A current and unrestricted pharmacist license in at least one state. 
• 2+ years of experience with pharmaceutical contracting medical benefit drugs and related invoicing operations (either direct contract or vendor oversight). 
• 3+ years of health plan pharmacy contracting or contract support experience. 

Knowledge 

• Operational knowledge of pharmacy benefit manager (PBM) operations, health plan requirements related to pharmaceutical contracts. 
• Ability to analyze contract language and deal offerings, resolve ambiguities, and relentlessly provide/drive solutions.  
• Expert knowledge of HCPCs, Medi-Span, ICD-10 coding systems. 
• Expert knowledge of pharmaceutical pricing systems (ASP, WAC, AWP). 
• Current understanding of prescription and medical benefits. 
• Experience with Lean or Six Sigma operational excellence models is preferred.  

Intrinsic skills  

• Skilled at collaborating with internal and external stakeholders, navigating different perspectives to achieve a mutually beneficial outcome.
• Builds trust with teammates and customers at all levels, finding common ground in complex situations.  
• Highly organized  
• Able to synthesize information, make sound judgement calls, and come up with an action plan.  
• Solution-focused – a master at preventing and resolving thorny issues.
• Intellectual curiosity – seeks to understand context at high level and detail level.   

Salary Considerations: 

Anticipated annual base pay range $ 175,000 to $200,000 plus additional variable compensation. 

At Evio, we’re committed to building a competitive compensation package to honor the value our teammates bring as well as attract and retain top talent that is aligned with our culture, mission and values. Compensation includes base pay (range shown) and could include other variable compensation opportunities depending on job seniority, location, and date of hire. Evio also offers a number of attractive benefits to eligible teammates including health insurance, retirement savings, life and disability insurance, paid and unpaid time off, and other benefits to make sure Evio teammates and families are well supported.   

Please note that the base pay information shown is a general guideline for the job responsibilities and qualifications listed. Salary decisions are based on candidate experience, and market and business considerations. 

  Evio Benefits

• Great Health Insurance
  The company pays 100% of medical, dental, and vision premiums for teammates, and 50% for dependents.
• 401K Match
  Evio matches 100% of teammate contribution up to 5% of salary, subject to IRS limits. 
• Time Off
  We have a flexible vacation policy for teammates to unplug and recharge when you need it. There is no minimum or maximum amount of vacation allowed per year, and there is no payment in consideration for unused vacation. Vacation is to be used at your discretion, with approval of leadership.
• Parental Leave
  Generous paid leave for new parents (includes birth and non-birth parents).

Evio values a diverse workplace and is committed to supporting and celebrating the diversity that each teammate brings to the table. We are proud to provide equal employment opportunities to all teammates and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

YOUR MISSION

True Anomaly is looking for you, a creative and experienced Senior PLM/CM Administrator that desires to be a hands-on technical expert responsible for the stability, configuration, and advanced support of the Siemens Teamcenter PLM platform. This role serves as the functional and technical lead for Teamcenter operations, driving system improvements, and supporting complex business processes.  As this team grows, someone that hungers to mentor junior PLM staff will be critical to this teams success.

RESPONSIBILITIES

• Serve as the primary technical owner for Teamcenter administration, CAD and configuration
• Configure and maintain items, revisions, BOMs, datasets, lifecycles, workflows, and access controls as well as standard parts libraries, document and drawing
• Extensive experience with Microsoft office suite and strong ability to clean and format documents (table of contents, figures, hyperlinks ect.)
• Management processes (ECR/ECO/ECN) and release workflows
• Ensure data integrity, governance, and compliance across product structures and lifecycle states
• Define and enforce PLM standards, best practices, and data models
• Act as the highest level of PLM support for complex issues and root-cause analysis
• Support and troubleshoot CAD and CAD integrations (NX, Solid Edge, CATIA, Creo)
• Coordinate with Siemens GTAC or external partners for advanced issue resolution
• Lead testing, validation, and deployment for Teamcenter upgrades, patches, and enhancements
• Support or lead PLM improvement initiatives, including new module adoption and process optimization and Collaborate/support IT on ERP and downstream integrations
• Serve as a technical mentor to junior PLM administrators
• Provide guidance and best practices to program, engineering and manufacturing stakeholders
• Develop and maintain technical documentation, training materials, and SOPs

QUALIFICATIONS

• High school diploma or equivalent with 7-10 years of experience in PLM administration or configuration management
• Strong expertise in PLM concepts, BOM management, and change control
• Experience with Teamcenter configuration tools (BMIDE, preferences, workflows)
• Proven ability to independently troubleshoot and resolve complex system issues
• Strong time management/delegation skills with ability to balance multiple tasks simultaneously

PREFERRED SKILLS AND EXPERIENCE

• Bachelor’s degree in Engineering, Computer Science, IT, or related field (or equivalent experience)
• 5+ years of hands-on Siemens Teamcenter administration experience
• Experience with Teamcenter Active Workspace configuration and deployment
• Exposure to Teamcenter architecture (2-tier / 4-tier) and system performance considerations
• Experience with Teamcenter upgrades, migrations, or large-scale implementations
• Basic knowledge of ITK, SOA, or scripting
• Experience in regulated or complex manufacturing environments (automotive, aerospace, industrial, medical devices)
• Experienced in leading configuration activities using BMIDE, preferences, and business rules

COMPENSATION

• Base Salary:  $125,000 - $195,000
• Equity + Benefits including Health, Dental, Vision, HRA/HSA options, PTO and paid holidays, 401K, Parental Leave 

Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, location, and experience. 

ADDITIONAL REQUIREMENTS

• Work Location—Successful candidates will be located near Denver or Colorado Springs. While we observe a hybrid work environment, some work must be done on site.
• Work environment—the work environment; temperature, noise level, inside or outside, or other factors that will affect the person's working conditions while performing the job.
• Physical demands—the physical demands of the job, including bending, sitting, lifting and driving.

This position will be open until it is successfully filled. To submit your application, please follow the directions below. #LI-Onsite 

About Procare

For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children.  We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive.

Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds.   

A Little About the Role

We are seeking an experienced NetSuite Business Systems Engineer to join our Business Systems team. This role combines NetSuite platform engineering, integrations, and process automation to support and scale critical business operations. The ideal candidate brings strong NetSuite technical expertise along with systems thinking and cross-functional collaboration skills. This position plays a key role in optimizing NetSuite and connected SaaS platforms to improve efficiency, data quality, and operational performance. You will work closely with teams across Finance, Accounting, Product Management, IT, Payments, Account Management, Support, and Data Platform. Success in the role will be measured by the ongoing efficiency and productivity gains that you deliver as well as the product improvements that result from these efforts.

What you’ll do:

• Serve as a technical owner for NetSuite configuration, customization, and platform optimization in a team environment. 
• Translate business requirements into technical design documents, including workflows, technical use cases, and data flow diagrams.
• Develop and maintain solutions using SuiteScript 2.x (Map/Reduce, Scheduled, User Event, Client, Restlet), SuiteFlow, SuiteTalk (REST/SOAP), and SDF.
• Build automation for billing, approvals, subscription management, and financial processes.
• Identify opportunities to apply AI and intelligent automation across NetSuite, billing, finance, and operational workflows.
• Configure, maintain, and optimize solutions across NetSuite modules including Order-to-Cash, Procure-to-Pay, AP Automation, and Inventory.
• Configure and manage custom records, workflows, roles, permissions, forms, saved searches, reports, dashboards and page layouts.
• Participate in user acceptance testing, code reviews and implement necessary adjustments.
• Create comprehensive technical requirements documentation and provide training to stakeholders.
• Troubleshoot and resolve technical issues related to NetSuite, including out-of-the-box functionality, system integrations, and customizations.
• Provide ongoing support for break-fix and optimization issues during production, monitor health of NetSuite and other 3rd party applications.
• Maintain application security controls, user/role management, and SOX-related deployment processes.
• Stay current with NetSuite releases and recommend improvements.

Our ideal candidate will have:

• Bachelor's degree or higher in Computer Science, or similar field 
• 4+ years' in NetSuite development, administration, or platform engineering
• Experience with ZoneBilling (ZAB) subscription lifecycle management, including subscription creation, modification, and billing profiles
• Working knowledge of Advanced Revenue Management (ARM) for automated revenue recognition, including revenue arrangements
• Strong knowledge in JSON / XML data formats, REST and SOAP APIs, JavaScript, TypeScript and SuiteQL
• Strong proficiency in NetSuite development, including customizations, workflows, saved searches, SuiteScript and SuiteCloud Development Framework (SDF)
• Understanding of accounting principles (GAAP, ASC 606) and familiarity with SOX compliance controls —segregation of duties, change management, and audit trail requirements as they relate to NetSuite roles, permissions, and production deployments
• Strong knowledge of software development processes, including SDLC, Iterative and Agile methodologies
• Ability to establish and maintain effective relationships with other employees and contractors
• Comfortable working across Finance, Operations, System Platform and Business Systems teams
• Must be detail-oriented, maintaining multiple initiatives simultaneously and the ability to adapt to changing priorities
• Strong communication skills to effectively collaborate with cross-functional teams and articulate technical concepts to non-technical stakeholders

Physical Requirements:

• This position works most of the time in a fixed office location and may involve sitting and/or standing for prolonged periods
• Frequently required to communicate verbally and in writing (mostly email) with customers, prospects, and other employees
• Use of computer, telephone, and other office equipment for the greater part of the workday
• Occasional travel may be required for this position

Why Procare?

• Excellent comprehensive benefits packages including: medical, dental, & vision plans
• HSA option with employer contributions
• Vacation time, holidays, sick days, volunteer & personal days
• 401K Plan with employer match and immediate vesting
• Employee Stock Purchase Plan
• Employee Discount Program
• Medical, Dependent Care, and Transportation FSA Plans
• Company paid Short and Long-Term disability and Life Insurance
• RTD EcoPass for all Denver employees
• Tuition Reimbursement and continued Professional Development
• Fast paced, high energy workplace environment in prime downtown location
• Regular company provided meals

Salary

$100,000 - $120,000/year DOE

Location

This position is based in our Denver, CO office. We are currently in a hybrid in-office/remote working model based on business needs. Candidates must be willing and able to work from our Denver, CO office a minimum of 3 days a week.