The Senior Solutions Engineer Opportunity

Reporting to the Senior Manager of Solutions Engineers, the Sr Solutions Engineer (Corporate New Business) is a functional business consultant,  with a passion for technology and the advanced ability to develop, position and demonstrate product-specific solutions during sales cycles, while achieving quarterly and annual sales goals for an assigned territory. A background in software development and experience with developer-centric identity platforms (such as Auth0) can be particularly impactful, enabling you to deeply understand and articulate the value of Auth0 by Okta from a technical implementer's perspective.

What you’ll be doing 

• Work alongside the Corporate/New Business (employee size 300-1249) sales team as the technical and domain expert of a customer-facing sales team to help Customers understand the value of Okta’s solutions
• Understand customer challenges and business issues especially those faced by development and product teams - and provide product demonstrations to align our solutions with customer needs.
• Answer product features and technical questions from customers, partners and Okta colleagues.
• Plan and deliver Proof Of Concepts for customers who have more complex use cases, collaborating with other Okta engineering teams as needed. This will include scripting and coding to showcase Auth0’s capabilities.
• Provide feedback to product management about product enhancements that can address customer needs and provide additional value.
• Share and learn best practices and re-usable assets with other Solutions Engineers to enhance the quality and efficiency of the team.
• Stay current on competitive analysis and market differentiation.
• Support marketing events including executive briefings, conferences, user groups, and trade shows.
• At times, be asked to learn and lead your team as a subject matter expert (SME) with various product solutions and/or competitive knowledge.

What you’ll bring to the role

• 8+ years pre-sales engineering experience.
• A passion to serve the Customer, demonstrated in a customer-facing role, such as consulting or support, but ideally in a pre-sales capacity.
• An ability to quickly communicate complex ideas around a technical topic, ideally on the fly, using a whiteboard.
• Deployed apps in cloud platforms: AWS, Azure, GCP, Vercel, etc.
• Experience with at least one standard network security protocol. (eg. OAuth, OAuth2, SAML, LDAP)
• Experience working with REST APIs, API Gateways, and SDKs
• Hands-on experience in one or more of the following areas: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications.
• Leverage your software development background to effectively communicate with technical audiences, including developers, architects, and DevOps engineers, translating their requirements into robust solutions.
• An understanding of core security concerns within a typical application. (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Exceptional communicator.
• Confident dispensing knowledge to a highly skilled and experienced audience, presenting to large rooms filled with experts in the field
• Territory management skills, including pipeline building and working with Sales counterparts to guide execution excellence.
• Typically 25% travel.
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

You might also have (not mandatory):

• Hands-on experience with Generative AI or LLM technology such as LangChain, GenKit, LlamaIndex, etc.
• Experience integrating with microservices, data lakes, or customer data platforms.
• Developed ReBAC or Fine Grain Authorization models.
• Diagramming experience for user journey flows, complex architecture diagrams, etc.

Preferred Experience (bonus points):

• Trusted Advisor in your sales region (Area Sales Director and Area Vice President)
• Experience leading highly strategic technical sales plays, targeting new account acquisitions, or transferrable experiences preferred.
• Creation of reusable artifacts to be adopted by the presales and/or sales community.
• Publication of thought leadership documentation externally annually.
• Technical leader among peers and a mentor to help grow others in the segment.

LI#Remote

LI#CM

P7161_3396398

Senior Solution Sales Engineer - 

Position Description: 

We believe Solutions Engineers at Okta are involved in all stages of the customer’s development lifecycle and are experienced using presentations, email, phone and social media to connect with customers. We are looking for great teammates that can build sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C-level executives) on the best ways to cloud security technology.  We believe in Okta’s Solutions Engineers empathize with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and you’re looking for a career where you can utilize both. As a Senior Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of Fortune 500 customers on what is possible using Okta’s Identity Platform. 

Job Duties and Responsibilities:

• Collaborate with account executives to develop and execute territory and account strategies to maximize the Okta opportunity in those accounts
• Conduct research and discovery to understand customer requirements and communicate the business value of solving technology problems using cloud technology
• Execute the delivery of POCs for customers with complex use cases, collaborating with other Okta engineering teams as needed
• Craft technical content to show customers how to implement specific use cases or standard methodologies for new technologies
• Prepare and deliver demos to showcase how the Okta platform meets customer’s business needs and use cases.  
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales

Required Skills:

• 5+ years pre-sales engineering experience
• A passion to serve the customer, which has played out in some customer-facing role like consulting or support, ideally solutions engineering
• An ability to quickly and effectively communicate complex technical concepts via presentation, slides and whiteboard 
• A Strong Understanding of Identity & Access Management (IAM)
• SSO, MFA, SCIM, OAuth 2.0, OIDC, SAML, and LDAP.
• Lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
• A strong understanding of Zero Trust Architecture and core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Hands-on experience in one or more of the following areas is a plus: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
• Experience with cloud platforms: AWS, Azure, GCP.
• You are an elite communicator
• Can identify, map, and manage multiple personas: IT admins, CISOs, architects, procurement, and legal.
• Confident dispensing knowledge to a highly skilled and experienced audience
• Typically 10-25% travel
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

 This role requires in-person onboarding and travel to an office in the U.S. during the first week of employment.

#LI-hybrid

#LI-LSS1

P24454_3336681

Senior Solution Sales Engineer - 

Position Description: 

We believe Solutions Engineers at Okta are involved in all stages of the customer’s development lifecycle and are experienced using presentations, email, phone and social media to connect with customers. We are looking for great teammates that can build sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C-level executives) on the best ways to cloud security technology.  We believe in Okta’s Solutions Engineers empathize with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and you’re looking for a career where you can utilize both. As a Senior Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of Fortune 500 customers on what is possible using Okta’s Identity Platform. 

Job Duties and Responsibilities:

• Collaborate with account executives to develop and execute territory and account strategies to maximize the Okta opportunity in those accounts
• Conduct research and discovery to understand customer requirements and communicate the business value of solving technology problems using cloud technology
• Execute the delivery of POCs for customers with complex use cases, collaborating with other Okta engineering teams as needed
• Craft technical content to show customers how to implement specific use cases or standard methodologies for new technologies
• Prepare and deliver demos to showcase how the Okta platform meets customer’s business needs and use cases.  
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales

Required Skills:

• 5+ years pre-sales engineering experience
• A passion to serve the customer, which has played out in some customer-facing role like consulting or support, ideally solutions engineering
• An ability to quickly and effectively communicate complex technical concepts via presentation, slides and whiteboard 
• A Strong Understanding of Identity & Access Management (IAM)
• SSO, MFA, SCIM, OAuth 2.0, OIDC, SAML, and LDAP.
• Lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
• A strong understanding of Zero Trust Architecture and core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Hands-on experience in one or more of the following areas is a plus: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
• Experience with cloud platforms: AWS, Azure, GCP.
• You are an elite communicator
• Can identify, map, and manage multiple personas: IT admins, CISOs, architects, procurement, and legal.
• Confident dispensing knowledge to a highly skilled and experienced audience
• Typically 10-25% travel
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

 This role requires in-person onboarding and travel to an office in the U.S. during the first week of employment.

#LI-hybrid

#LI-LSS1

P13951_3337053

Senior Solution Sales Engineer - 

Position Description: 

We believe Solutions Engineers at Okta are involved in all stages of the customer’s development lifecycle and are experienced using presentations, email, phone and social media to connect with customers. We are looking for great teammates that can build sales presentations, product demonstrations, and educate customers (everyone from developers to product managers to C-level executives) on the best ways to cloud security technology.  We believe in Okta’s Solutions Engineers empathize with customers and quickly discern their true technical needs by asking detailed and clarifying questions and presenting solutions that target those needs. You have the rare combination of technical savviness and business insight and you’re looking for a career where you can utilize both. As a Senior Solutions Engineer at Okta, you will hone each of these skills by advising a diverse set of Fortune 500 customers on what is possible using Okta’s Identity Platform. 

Job Duties and Responsibilities:

• Collaborate with account executives to develop and execute territory and account strategies to maximize the Okta opportunity in those accounts
• Conduct research and discovery to understand customer requirements and communicate the business value of solving technology problems using cloud technology
• Execute the delivery of POCs for customers with complex use cases, collaborating with other Okta engineering teams as needed
• Craft technical content to show customers how to implement specific use cases or standard methodologies for new technologies
• Prepare and deliver demos to showcase how the Okta platform meets customer’s business needs and use cases.  
• Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing and Sales

Required Skills:

• 5+ years pre-sales engineering experience
• A passion to serve the customer, which has played out in some customer-facing role like consulting or support, ideally solutions engineering
• An ability to quickly and effectively communicate complex technical concepts via presentation, slides and whiteboard 
• A Strong Understanding of Identity & Access Management (IAM)
• SSO, MFA, SCIM, OAuth 2.0, OIDC, SAML, and LDAP.
• Lifecycle management, role-based access control (RBAC), and provisioning/deprovisioning.
• A strong understanding of Zero Trust Architecture and core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF)
• Hands-on experience in one or more of the following areas is a plus: web (JavaScript, HTML, frontend frameworks) development, mobile (iOS, Android) development, backend (Java, C#, Node.js, Python, PHP, Ruby) development, IP-based real-time communications
• Experience with cloud platforms: AWS, Azure, GCP.
• You are an elite communicator
• Can identify, map, and manage multiple personas: IT admins, CISOs, architects, procurement, and legal.
• Confident dispensing knowledge to a highly skilled and experienced audience
• Typically 10-25% travel
• Bachelor's degree in Engineering, Computer Science, MIS or a comparable field is preferred.

 This role requires in-person onboarding and travel to an office in the U.S. during the first week of employment.

#LI-hybrid

#LI-LSS1

P13951_3337053

We are looking for a Customer Success Engineer, Database who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.

As a Customer Success Engineer at DigitalOcean, you will join a dynamic team dedicated to supporting and empowering customers to successfully run their workloads on our platform. You will work closely with customers to troubleshoot issues, optimize database performance, and guide them in adopting best practices across managed databases and cloud infrastructure.

In this role, you will build strong technical depth across database systems and DigitalOcean products while developing your ability to handle increasingly complex customer scenarios. You will collaborate cross-functionally with Product and Engineering to ensure seamless customer outcomes. This role reports to the Manager, Customer Success Engineer.

What You'll Do

• Deliver hands-on technical support for database and cloud infrastructure issues across technologies such as MySQL, PostgreSQL, Valkey (Redis), MongoDB and Clickhouse, with exposure to cloud-native and Kubernetes environments
• Diagnose and resolve production issues impacting database performance, availability, replication, backups, and connectivity
• Guide customers in designing scalable, reliable, and high-performing database architectures on DigitalOcean
• Collaborate with senior engineers and stakeholders to support onboarding, migrations, customer success, and the resolution of complex escalations.
•  on complex escalations, contributing to root cause analysis and resolution
• Analyze customer architectures to identify improvement opportunities and recommend best practices
• Participate in incident response and on-call rotations to support critical customer issues
• Contribute to team growth through case reviews and knowledge sharing, while developing and maintaining technical documentation and playbooks to drive continuous improvement.
• Advocate for customer feedback to influence product improvements and platform enhancements
• Identify opportunities to leverage automation and AI tools to streamline support workflows, reduce manual effort, and improve response quality.
• Use monitoring and observability tools to diagnose performance bottlenecks and system behavior.

Key Metrics

• Customer Satisfaction (CSAT)
• Time to Resolution / SLA adherence
• Escalation quality and resolution effectiveness
• Documentation and knowledge base contributions
• Customer adoption of best practices

What You'll Add to DigitalOcean

Required Experience & skills

• 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles
• Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse), with some familiarity across Kafka and others.
• Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts
• Understanding of database fundamentals including backups, replication, indexing, and performance tuning
• Strong troubleshooting skills across application, database, and infrastructure layers
• Customer-first mindset with a passion for solving technical problems and delivering great support experiences
• Effective communication skills with the ability to explain technical concepts clearly
• Ability to work both independently and collaboratively in a fast-paced environment

Preferred Qualification:

• Proven experience contributing to open-source projects, particularly in the database ecosystem (e.g., MySQL, PostgreSQL, Redis, MongoDB) or related technologies like Kafka, OpenSearch, or database migration tools.
• Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with multi-cloud or hybrid cloud environments.
• Basic Experience to distributed systems or containerized environments (e.g., Kubernetes)
• Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.
• Contributions to open-source projects, technical blogs, or documentation related to databases or cloud-native technologies
• At least one of the Database Certifications, such as Oracle Certified Professional or Databases Administrator
• Exposure to one or more programming languages (PHP, Python, NodeJS) or a strong interest in developing coding skills.

Compensation Range: 

• $75,200 - $94,000 / Shift hours - 1pm - 9pm PST

*This is a remote role

JR: 2026-7646

#LI-Remote

The Opportunity

As agentic AI becomes the core fabric of how engineering is done worldwide, we want to be the leaders in how agents interact with APIs. This transformation requires solving agentic identity, extending or building new standards and protocols, building agent-to-agent interactions including authorization, licensing, trust delegation, security and monetization.

We are looking for an exceptional Staff Engineer to help us build the next generation of our Business Platform to support the agentic era. You will be responsible for setting the vision for the long term architecture of various components in the Business Platform. You’ll be accountable for strategy, technical roadmap and architecture of the platform. You’ll work with multiple teams, overseeing and contributing to delivery and owning critical operational KPIs such as availability and uptime. Your role involves designing, implementing, and running critical tier 0 services for the company. We’re looking for a seasoned individual contributor leader who can work effectively with product management and engineering leaders within the company and build a high quality platform.

The ideal candidate is a strategic leader with attention to detail and a relentless drive for quality. They would bring their prior experience to the table with a growth mindset to solve industry-wide problems. They should be comfortable being very hands on and at the same being able to uplevel and provide high level guidance for others to execute. They should mentor senior engineers within the org to grow the next level of engineering leadership. They should also be strong communicators who can influence other leaders. Finally, they should have strong industry knowledge and bring best practices from the broader industry to the Postman Identity Platform.

The ideal candidate is also strongly aligned with our values. We create with the same curiosity we see in our users. We value transparency and honest communication about our successes and failures. We have an inclusive work culture where we value diversity of opinion. We are motivated by delivering the absolute best experience for our users.

What You'll Do

• Technical Leadership

• Provide technical leadership for the architecture and help the teams build highly secure, scalable, reliable and performant systems that can cater to the needs of hundreds of millions of developers

• Provide technical leadership to identify dependencies and review key designs to ensure consistency with architecture and support for the business

• Lead the team to deliver on multiple projects in collaboration with key stakeholders

• Build an operational center of excellence with effective observability, considerations for scale and performance and focus on quality

• Be hands on and lead by example

• Prioritization and Roadmap

• Partner with the Sr. EMs within the org and product leaders within the company

• Help the teams prioritize work and create a balanced roadmap

• Collaboration

• Work closely with senior leadership to drive org design, set and execute the roadmap and influence the strategy

• Collaborate with cross functional teams to align on goals, drive engineering initiatives, and create broad organizational impact

• Mentorship

• Be a mentor for senior engineers and help others grow

• Build the next level of engineering leadership

About You

• Master’s degree in a Computer Science or equivalent industry experience

• Strong experience with relevant industry standards in the identity management space (e.g. SAML, SCIM, SSO, oAuth, FIDO) 

• 10+ years of experience hands on coding and familiarity with common programming languages (e.g. C, C++, Java, PHP, Python, JavaScript, NodeJS)

• 10+ years of engineering experience building end-end back end services

• Demonstrated experience leading cross-functional projects with a meaningful impact on the business

• Exceptional problem solving, design, and analytical skills

• Demonstrated experience designing highly scalable systems

• Bias for action

• Sense of humor

This role is based in the greater San Francisco area, and the reasonably estimated salary for this role ranges from  $245,250 to $300,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience. 

About the Role

As a Software Engineer III on our Memberships Team, you will help shape the future of our Service Monetization Platform. You will architect, build and optimize our membership platform that powers revenue collection for Crunchyroll. Working with design, product, quality and data teams, you will solve complex challenges, optimize performance, and enhance user experience, directly contributing to the growth of the Crunchyroll fanbase. 

In the role of Software Engineer III, you will report to the Engineering Manager of the Memberships team.

We are considering applicants for the location(s) of San Francisco, CA.

About You

We get excited about candidates, like you, because 

• You’re an experienced and passionate Backend Engineer with experience building robust and reliable backend services (5+ years of relevant experience in the software industry) 
• You’re experienced in Typescript or Node.js, Java, GoLang, PHP, 
• You’re experienced with cloud technologies (ECS, Lambda, EC2, API Gateway, SQS, SNS, EventBridge)
• You’re experienced with databases (PostgresDB/MariaDB, DynamoDB/MongoDB)
• You’re experienced in operational excellence (on-call rotations, incident management)
• You excel in an Agile and collaborative environment, where your insights and expertise will help create technical solutions loved by our fans.

About the Team

The Membership team is responsible for building and maintaining systems that assist in subscription management and granting benefits for our customers. We are directly tied to one of the main streams of revenue and pride ourselves on quality code, service reliability, and teamwork. Our day to day includes executing payment & subscription processing, marketing strategies, process improvements by leveraging analytics and partnering with customer support. Our services process millions of subscriptions in a highly secure, distributed, and scalable environment that is constantly evolving to meet the needs of both our users and privacy standard processes.

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

• Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
• Flexible time off policies allowing you to take the time you need to be your whole self.
• Generous medical, dental, vision, STD, LTD, and life insurance
• Health Saving Account HSA program
• Health care and dependent care FSA
• 401(k) plan, with employer match
• Employer paid commuter benefit
• Support program for new parents
• Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid 

Strength in Trust

Our goal at OneTrust is to bring the power of trust to companies all over the world. Using cutting-edge technology and a real-world approach to compliance, privacy, security, ethics, and third-party risk, we’ve created a no-nonsense platform to help supercharge the global push for trust.

The Challenge

Your Mission

• Establish Trusted Advisor status with senior business and technology leaders.
• Develop and present strategic application and architectural design documents leveraging OneTrust best practices.
• Lead strategic workshops and develop high-level solution recommendations based on business objectives and feasibility trade-offs.
• Deliver thought leadership through presentations, webinars, and learning events to highlight customer use cases and reference architectures.
• Provide strategic subject matter expertise through advisory sessions, pre-sales support, and field assistance.
• Collaborate with external teams to align roadmaps and technical architectures with strategic business goals.
• Translate and implement strategic needs into functional OneTrust technology-driven solutions.
• Proactively identify and analyze strategic issues/obstacles and recommend appropriate courses of action.
• Successfully present to both implementation teams and C-level executives, earning their trust.
• Advocate for customers by providing strategic insights to the Product organization on future release needs and challenges.
• Refine and improve internal processes and methodologies based on strategic customer feedback and evolving industry standards.
• Manage multiple strategic engagements simultaneously, ensuring timely and successful delivery.
• Engage with customers to build long-term strategic relationships and ensure ongoing success.
• Mentor junior team members to enhance their strategic skills and knowledge.
• Establish structured feedback loops with customers to continuously improve OneTrust products and services.

You Are/Have

• Demonstrated ability in management, mentorship, and organizational behavior.
• Strategic thinker with the ability to quickly learn and apply new concepts, business models, regulations, and technologies.
• Deep aptitude for communicating complex business and technical concepts using visualization and modeling aids.
• Proven record of accomplishment of establishing trusted advisor relationships with senior stakeholders.
• Demonstrated expertise in customer-facing privacy and security consulting, implementation, and advisory roles.
• Impressive written and verbal communication skills, including proficient presentation abilities.
• Ability to work autonomously, prioritize, multitask, and perform appropriately under deadlines.

Your Experience Includes 

• BA/BS in a related subject is required
• 3-5 years of experience in a Privacy role
• Demonstrated success working with enterprise customers on technical products
• Proven ability to engage across corporate functions (Professional Services, Engineering, Sales and Product Management)
• Functional experience in troubleshooting software and web services
• Experience in using software for reporting and task management such as Salesforce preferred

Extra Awesome 

• Relevant certifications (CIPP/E, CIPP/US, CIPM, CIPT, FIP, GRCP, GRCA, AIGP, LPEC, etc.)
• Knowledge of privacy, ethics, security, data governance, risk management, compliance, or sustainability concepts or industry trends
• Intermediate/ Expert working knowledge of the following:
  • APIs (REST and SOAP)
  • File access, sharing, and/or management workflows (S3 and SFTP)
  • Various web application authorization types (Basic, Bearer, OAuth 2, API Key, Custom, Open ID Connect, etc.)
  • Related programming/scripting languages and libraries (JavaScript, Python, PowerShell, SQL, C#, Ruby, PHP, FreeMarker, etc.)
• Extensive experience implementing and troubleshooting integrations
• Excel at learning emerging technologies and creating technical solutions

What We’re Looking For

As the world learns to operate in the agentic era, Postman is reinventing itself as the AI-native API platform where humans and agents can collaborate in a secure and scalable fashion. We’re building a product that provides value to developers building and consuming APIs as well as engineering leaders managing large scale distributed services alike. 

We are looking for an exceptional engineering leader with a product mindset and a passion for building scalable platforms. As Head of Customer Journey and Monetization Platform, you will build the next generation of our Monetization platform. You will be responsible for leading multiple teams within Monetization Engineering. Your role involves designing, implementing, and running critical tier 0 services for the company. You will also be responsible for understanding the core customer personas and optimize their core journeys within the product, leading to stickiness, higher adoption and growth.

The ideal candidate is a strategic leader with attention to detail and a relentless drive for quality. They should be able to strike a balance between short term needs and long term objectives. They should also be able to build and motivate high performing teams, and be generous listeners to their team members and peers alike. They will have an extreme bias for action and have experience building high performance teams in an AI-first world.

The ideal candidate is also strongly aligned with our values. We create with the same curiosity we see in our users. We value transparency and honest communication about our successes and failures. We have an inclusive work culture where we value diversity of opinion. We are motivated by delivering the absolute best experience for our users.

What You'll Do

• People Leadership

  • Hire, build and support multiple engineering teams. Be an effective manager of managers.

  • Hire, retain and grow exceptional engineering talent

• Technical Leadership

• Provide technical leadership for the architecture and help the teams build highly secure, scalable, reliable and performant systems that can cater to the needs of hundreds of millions of developers

• Provide technical leadership to identify dependencies and review key designs to ensure consistency with architecture and support for the business

• Lead the team to deliver on multiple projects in collaboration with key stakeholders

• Build an operational center of excellence with effective observability, considerations for scale and performance and focus on quality

• Product Leadership

• Understand Postman’s core customer journeys

• Influence and collaborate with product management to create frictionless, high-impact experiences leading to stickiness, high adoption and growth

• Decision Making and Goal Setting

• Help the teams prioritize work, create a balanced roadmap

• Define, measure and own key metrics for the performance of your team and set clear expectations and goals

• Collaboration

• Work closely with senior leadership to drive org design, set and execute the roadmap and influence the strategy

• Collaborate with cross functional teams to align on goals, drive engineering initiatives, and create broad organizational impact

What You’ll Need To Be Successful

• Master’s degree in a Computer Science or equivalent industry experience

• Experience with commerce and payment platforms is a plus

• Experience leading and managing globally distributed teams

• 5+ years of experience coding and familiarity with common programming languages (e.g. C, C++, Java, PHP, Python, JavaScript, NodeJS)

• 10+ years of engineering experience building end-end back end services

• Experience in recruiting, structuring and managing engineering teams

• Demonstrated experience leading cross-functional projects with a meaningful impact on the business

• Exceptional problem solving, design, and analytical skills

• Demonstrated experience designing highly scalable systems

• Sense of humor

The reasonably estimated base salary for this role ranges from $300,000 to $350,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience. 

Position Overview

We are seeking a proficient Embedded Security Engineer to join our team and contribute to the protection of our models deployed on robotic hardware. You will be responsible for conducting comprehensive threat modeling and security assessments, as well as supporting our engineering teams in adhering to established security standards and requirements. This role involves both software engineering techniques and deep learning methods to encode/encrypt trained models. A blend of technical acumen and collaborative skills is essential, as you will develop solutions to identified risks, write test cases for security controls, and actively participate in offensive security assessments.

Responsibilities

• Conduct detailed threat modeling and security assessments of critical assets.
• Regularly update threat models to reflect evolving threats and changes in the business environment.
• Identify and explore vulnerabilities in critical software components used across our environment.
• Create and implement technical solutions to mitigate identified risks, and maintain test cases to ensure the effectiveness and resilience of the solutions.
• Collaborate with engineering teams to ensure compliance with defined security standards and requirements.
• Provide support in the implementation of security measures.
• Lead penetration tests and red team exercises.

Preferred Qualifications

• BS, MS or higher degree in Computer Science, Robotics, Engineering or a related field, or equivalent practical experience.
• Proficiency developing higher-level languages (e.g., PHP, Python, C++, or Java).
• Experience with deep learning software, frameworks, and APIs (e.g., PyTorch, etc.).
• Experience with enterprise security.
• Proven experience in threat modeling, security assessments, and penetration testing.
• Strong understanding of cybersecurity principles, frameworks, and standards.
• Understanding and experience with securing transfer and storage of deep neural network models.

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Product Support Engineer

You will directly support Adyen’s merchants on highly technical troubleshooting. You will be a part of a global support organization, using a follow the sun model to enable our customers to run smoothly 24/7. Your work will have a direct impact on our merchants’ ability to take payments and further grow their business. As part of your work, you will partner with technical and commercial teams internally, and you will build your own knowledge about payments to bring value to external customers and internal teams.

What you'll do 

• Be a key source of knowledge on the Adyen platform and APIs, the underlying web-stack technologies, and industry-standard integration methods and best practices.
• Own merchant support cases from creation to final resolution.
• Be an internal product advocate, track product processes, and communicate merchant feedback to product and engineering teams.
• Collaborate with peers and cross-functional teams, contributing to collective problem-solving and growth. 
• Act as a subject matter expert by providing guidance, answering complex questions, and ensuring knowledge is properly documented.
• Contribute to projects that align with the growth and direction of the Support organization.

Who you are

• You have strong technical knowledge, and have experience troubleshooting APIs. Bonus points for specific experience with Postman, HTML/CSS, JavaScript, Java, SQL, or PHP. Functional understanding of Magento, SFCC, Adobe Commerce is a plus.
• You have experience working directly with merchants in a customer support role.
• You have strong verbal and written communication skills, and can clearly communicate complex technical topics in an understandable way to a variety of technical and non-technical audiences.
• You aspire to deliver a seamless, high-quality merchant support experience with every merchant interaction.
• You are self-driven, flexible, and have the ability to maintain high levels of productivity with minimal supervision; taking accountability for your work and results delivered.
• You’ve had previous exposure to environments rich in uncertainty and you show a resulting track record of successfully dealing with ambiguity.
• You make quick informed decisions under pressure and prioritize appropriately based on urgency, necessity and both internal and external requests.
• STEM degree preferred but not required. Bonus points for a degree in Computer Science or related field.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

The annual base salary range for this role is $90,000 - $120,000; to learn more about our compensation philosophy, please click here.

This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

This is a full time position and does require working the occasional holiday and/or weekend to ensure business continuity.

You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications

San Francisco 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Join Our Team of California Mental Healthcare Providers!

Foresight is an outpatient mental health company that offers virtual and in-person therapy across California. Our purpose is to improve access to high-quality mental health care. We are actively hiring for a Maternal Mental Health Therapist to join our growing Maternal Mental Health (MMH) Specialty Program.  

In this exciting new role, the Maternal Mental Health Therapist provides individual and/or group therapy to clients in the MMH Specialty Program using evidence-based perinatal and reproductive mental health approaches. They participate in interdisciplinary MMH rounds, contributing to case discussions, treatment planning, and program development. They develop and deliver internal education for clinicians, help evaluate program effectiveness, support continuous improvement efforts, and serve as an advocate for maternal mental health within and beyond the organization.

What You’ll Do:

Clinical

• Provide individual and group therapy to individuals who are trying to conceive or in the perinatal period using evidence-based approaches.
• Maintain a clinical caseload between 25-35 clients depending on program needs and administrative time. 
• Maintain accurate, timely, and compliant documentation.
• Support screening, intake, and assessment to ensure appropriate fit and timely access to care.
• Collaborate with psychiatry and other disciplines to ensure coordinated, comprehensive care.
• Provide crisis management and stabilization as needed.

Program Collaboration and Development

• Participate in interdisciplinary MMH program rounds, contributing to case discussions, treatment planning, and program development.
• Collaborate with leadership to identify and address trends, barriers, and opportunities for program growth.

Education and Outreach

• Develop and deliver internal education on perinatal and reproductive mental health.
• Create and present client-facing education, workshops, or support groups for community engagement.
• Represent the MMH program at internal and external events.
• Serve as an advocate for maternal mental health within and outside the organization.

Compensation & Benefits:

• $80,000-$90,000 base annual salary based on qualifications including experience, education and certifications
• Comprehensive Benefits for full-time employees: Medical, dental, vision insurance; 4 weeks PTO; paid holidays; 401(k) match, HSA/FSA, company-paid life insurance, and more!
• Free in-house Continuing Education and reimbursement for up to $600/year toward Professional Certification 

What We’re Looking For:

• Master’s Degree in Psychology, Social Work, Counseling, or related field 
• Postpartum Support International PMH-C certification strongly preferred. Candidates without PMH-C certification should demonstrate significant focused experience providing mental health care to patients during pregnancy and the postpartum period.
• Current California licensure as LCSW, LMFT, LPCC, Licensed Psychologist.
• Minimum of two years post license experience in behavioral health, IOP or PHP experience.
• Strong communication including proactive and responsive communication with clients and internal teams. 
• Proficiency with essential technology platforms, such as EHR systems, Zoom, Google Suite, and Dayforce

Apply today! Take the next step in your career, and help to transform lives working in a supportive professional community.

#INDCA