We're looking for a Client Account Manager to join the Retail vertical of our Large Customer Sales team. This person will closely collaborate with their Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.

Please note that this role is required to be based in person in Los Angeles or San Francisco.

Responsibilities:

• Collaborate closely with Client Partners to meet and exceed your clients’ marketing goals
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
• Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
• Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
• Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform
• Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders

Required Qualifications:

• 5+ years of experience in advertising sales and account management
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-JS1 #LI-onsite

We're looking for a Senior Client Account Manager to join the Retail vertical of our Large Customer Sales team. This person will closely collaborate with their Client Partner on campaign execution and optimizations to help agencies and advertisers achieve their marketing objectives on the fast-growing Reddit platform.

Please note that this role is required to be based in person in Los Angeles or San Francisco.

Responsibilities:

• Collaborate closely with Client Partners to meet and exceed your clients’ marketing goals
• Proactively manage and deepen relationships with existing advertising partners, both with agencies and directly with clients to drive year-over-year Reddit revenue growth
• Lead and execute campaign launches from start to finish, delivering insightful optimization recommendations to agency and client partners
• Act as the primary point of contact for internal account operations, including managing revenue delivery, troubleshooting issues, and escalating when necessary
• Educate brands and media agencies, effectively communicating Reddit’s value proposition and best practices for advertising on the platform
• Consult clients on their awareness and direct response objectives, partnering closely with Client Partners to craft thoughtful and creative media plans
• Collaborate with Ad Ops to ensure effective campaign delivery and resolve any technical hurdles
• Dive deep into campaign performance data, audience and competitor insights, seasonality, and market and performance trends to develop KPI-driven campaign recommendations
• Proactively seek and represent client needs and asks to cross-functional stakeholders
• Shape Reddit’s native ads product roadmap by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders

Required Qualifications:

• 8+ years of experience in advertising sales and account management
• Strong understanding of customer marketing funnel and traditional marketing ecosystem
• Comfortable with problems of diverse scope where analysis of data requires evaluation of identifiable factors.
• Understanding of Digital measurement, tracking fundamentals and mobile measurement partners
• Tenacious and entrepreneurial approach to working through product, process, and client challenges
• Experience cultivating strong relationships with external partners
• Exceptional communication and interpersonal skills
• Ability to work in a fast-paced and unstructured work environment
• High attention to detail
• Proficiency in Excel preferred
• BA / BS degree or equivalent work experience

Benefits:

• Comprehensive Healthcare Benefits and Income Replacement Programs
• 401k with Employer Match
• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave 

#LI-JS1 #LI-Hybrid

Global Supply Chain Manager, Energy Storage

The Global Supply Chain Manager will work closely with engineering, operations, and other functional teams to drive suppliers election, manage supplier agreements, and optimize procurement strategies. This role will optimize cost, quality, and availability of a range of components, sub-assemblies, and finished goods in support of Redwood’s product offering.

Responsibilities will Include:

• Develop a sourcing strategy for a given set of components
• Lead supplier selection activities
• Collaborate with engineering in order to understand key requirement that must be conveyed to potential suppliers
• Drive cost reduction and inventory management strategies that ensure availability of component while minimizing inventory carrying costs
• Manage supplier performance, including quality, on time delivery, sustainability, etc.
• Become the subject matter expert for the assigned list of components and technologies
• Mitigate supply chain risks by working with cross functional teams in engineering, logistics, finance, quality etc. 
• Coordinate with cross-functional partners (Engineering, Manufacturing, Quality, Supply Chain, Finance) to support day to day operations

Desired Qualifications:

• Bachelors degree in engineering, operations, business, economic
• 5-7 years of supply chain experience
• Working knowledge of manufacturing operations, production workflows, and process improvement principles
• Ability to interpret operational, technical, and financial data to support analysis and decision-making
• Ability to travel up to 10% of time
• Effective communication and collaboration skills to work with cross-functional teams and stakeholders
• A passion for sustainability and making the world a better place!

The Product Outcomes team translates product → jobs to be done → workflows → outcomes. We partner across Product, the Customer Office, and CS to ensure every new capability becomes a lever for customer impact, not just a feature launch.

As the Sr. Manager, Product Outcomes, you will lead the team responsible for bridging the gap between product innovation and customer value realization. You will define the strategy, operating model, and cross-functional partnerships that ensure Gong’s most strategic product investments translate into measurable business outcomes for customers.  This role requires a highly autonomous leader who can operate effectively in ambiguity, proactively identify opportunities, build structure where it does not yet exist, and influence senior stakeholders across Product and GTM teams.

RESPONSIBILITIES

• Lead, coach, and develop a team of Product Outcomes Managers, setting clear priorities, success metrics, and accountability for impact.
• Define and evolve the Product Outcomes team strategy, operating model, and repeatable frameworks for translating product capabilities into jobs-to-be-done, workflows, and measurable outcomes.
• Own product-line adoption measurement and improvement across the Product Outcomes team, including defining adoption KPIs, identifying trends and gaps, and partnering cross-functionally to drive measurable improvement.
• Partner closely with Product leadership to help influence roadmap decisions through customer feedback, beta insights, adoption data, and outcome-based recommendations.
• Drive cross-functional alignment across Product, PMM, Enablement, Solution Engineering, Customer Success, Support, Professional Services and Value Engineering to ensure product launches are set up for adoption and customer impact.
• Oversee beta program strategy for strategic launches, including customer selection, success criteria, feedback loops, risk management, and GA readiness.
• Identify patterns across customer use cases, product adoption challenges, feedback, and enablement gaps; turn those insights into scalable solutions.
• Establish clear measures of success for Product Outcomes work, including adoption, value realization, customer health, retention, and ARR influence.
• Operate with a high degree of autonomy, proactively identifying gaps, prioritizing the highest-impact opportunities, and driving initiatives from strategy through execution.

QUALIFICATIONS 

• 10+ years of experience in SaaS, technology, Product, Customer Success, Solutions Consulting, GTM Operations, or related functions.
• 3+ years of people management experience, with a track record of building, coaching, and developing high-performing teams.
• Experience partnering closely with Product teams and influencing product strategy, roadmap priorities, or launch readiness.
• Strong cross-functional leadership skills, with proven ability to influence senior stakeholders and drive alignment without direct authority.
• Demonstrated ability to operate independently in ambiguous, fast-moving environments and create structure, clarity, and momentum.
• Deep understanding of how product capabilities translate into customer jobs-to-be-done, workflows, adoption, and measurable business outcomes.
• Strong systems thinker with experience building scalable frameworks, operating models, or methodologies to solve complex business problems.
• Data-driven mindset with experience defining success metrics, analyzing adoption or usage trends, and turning insights into action.
• Strong understanding of revenue operations, sales workflows, customer success motions.
• Exceptional communication and executive presence, with the ability to build credibility with Product, GTM, Customer teams, and senior leaders.

PERKS & BENEFITS 

• We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
• Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle.
• Mental Health benefits with covered therapy and coaching.
• 401(k) program to help you invest in your future.
• Education & learning stipend for personal growth and development.
• Flexible vacation time to promote a healthy work-life blend.
• Paid parental leave to support you and your family.
• Company-wide recharge days each quarter.
• Work from home stipend to help you succeed in a remote environment.

The annual salary hiring range for this position is $138,000-$210,000  

Compensation is based on factors unique to each candidate, including, but not limited to, job-related skills, qualification, education, experience, and location. At Gong, we have a location-based compensation structure, which means there may be a different range for candidates in other locations. The total compensation package for this position, in addition to base compensation, may include incentive compensation, bonus, equity, and benefits. Some of our sales compensation programs also offer the potential to achieve above targeted earnings for those who exceed their sales targets. 

We are always looking for outstanding Gongsters! So if this sounds like something that interests you regardless of compensation, please reach out. We may have more roles for you to consider and would love to connect.

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Gong recruiting email communications will always come from the @gong.io domain. Any outreach claiming to be from Gong via other sources should be ignored.

Gong is an equal-opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, military status, genetic information, or any other basis protected by applicable law.

To review Gong's privacy policy, visit https://www.gong.io/gong-io-job-candidates-privacy-notice/ for more details.

#LI-AM1

As an Agent Experience & Office Manager, you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything, including but not limited to understanding Compass, training on our tools and programs, assisting with marketing requests, and more. As an AEM, you are passionate about your customers and delivering a world-class experience.

At Compass You Will:

• Serve as the face of the office by welcoming guests, managing mail distribution, facilitating in-office event setup, and providing first-line support for office-related needs; responsible for the overall appearance and organization of the office, maintaining supply inventory, and escalating facilities issues
• Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings
• Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions
• Provide essential marketing support by answering questions, creating collateral from templates, including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests
• Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass
• Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A activity
• Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent
• Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations
• Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change

What We're Looking For:

• 2-3 years of experience in customer service, training, office management, hospitality, or operations
• Previous experience in real estate a plus
• Previous experience with live or remote training a plus
• Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus
• Passion for supporting and serving agents trying to grow their businesses
• The ability to establish credibility with key agent decision-makers and influencers
• Great listening skills, connects well with others, and is empathetic of the customer’s pain points
• A passion for creating community within a space; you encourage in-office interaction, bonding and engagement
• Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly
• Skilled communicator with great interpersonal skills, ability to build and manage relationships
• Meticulous attention to detail, highly organized
• Strong creative writing skills and eye for design
• Ability to work in the office during standard operating hours
• Ability to lift up to 25 lbs

Compensation:

At Aurora, we’re not just building a product; we’re building the future of transportation. To get there, we need a supply chain that is as innovative and resilient as our technology. We are looking for a Global Supply Manager (GSM) – Indirect who can bridge the gap between high-level strategy and tactical execution, ensuring our teams have the software, services, and workforce they need to move fast.

As a GSM, you won’t just be "buying things." You will be a strategic partner to our Engineering and Operations teams, navigating the complexities of the autonomous vehicle (AV) landscape and scaling our indirect spend categories globally.

In this role, you will

• Lead end-to-end procurement for enterprise software, SaaS, and cloud services, negotiating complex agreements to secure best-in-class developer tools while protecting Aurora.
• Drive sourcing strategies for Contingent Workforce and AV Operations, managing partners who support testing and mission-critical hardware deployments.
• Establish global sourcing strategies balancing cost, risk, and speed. Develop "should-cost" models and lead competitive RFxs to standardize spending.
• Collaborate closely with Engineering, Finance, and Legal to ensure efficient yet rigorous procurement processes.
• Monitor supplier performance via structured QBRs and KPIs, ensuring partners meet high quality and safety standards and grow with Aurora.

Required Qualifications

• 10+ years of strategic sourcing experience, with a strong focus on Software and Professional Services categories.
• Strong analytical skills, including cost modeling and total cost of ownership (TCO) analysis
• Strong written and verbal communication skills with proven experience in developing presentations for financial and business leadership.
• Experience working in a fast-paced, high-growth tech environment with evolving procurement needs.
• Excellent stakeholder management and the ability to influence at all levels.

Desirable Qualifications 

• Experience with ERP and procurement tools (e.g., Coupa, SAP Ariba, Oracle)
• Proven experience managing contingent labor programs or operational/field services. Candidates with a background in AV, robotics, or high-tech manufacturing are preferred.

The base salary range for this position is $143,000 - $229,000 per year.  Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

 #LI-MS1

#Mid-Senior

Operations Program Manager

We are seeking a highly technical Operations Program Manager to lead build readiness & internal ramp execution for hardware manufacturing. This role requires strong hands-on manufacturing engineering instincts, the ability to dive into process capability and equipment readiness, and real experience improving throughput, yield, and reliability at production facilities. You will manage builds from prototypes to mass production, working with cross-functional teams to ensure processes are capable and stable at scale.

Responsibilities will include:

• Drive cross-functional execution from NPI through mass production, aligning Engineering, Manufacturing, Supply Chain, Quality, Finance, and external stakeholders to meet build and ramp targets
• Define ramp success criteria, build plans, and phase-gate reviews to enable smooth transition from proto → pilot → MP → scale
• Manage program schedules, risks, and dependencies; maintain clear dashboards and communication, escalating critical issues with data-driven options for resolution
• Own factory and supplier readiness for PCBA & box builds: lead technical reviews, capacity & CapEx planning, process qualification, line bring-up, and on-site build support
• Drive yield improvement and issue closure by partnering with internal teams and manufacturing sites to validate process, test coverage, and quality systems
• Lead root cause, containment, corrective action, and long-term process improvements
• Establish run-at-rate requirements and validate capacity at suppliers and internal sites
• Identify bottlenecks and implement solutions for cycle-time reduction, debottlenecking, and throughput increase
• Serve as the primary interface between internal product teams and external manufacturing partners to ensure aligned execution and accountability
• Support go-to-market operational readiness, ensuring supply availability, logistics, and sustaining plans are in place for launch and scale

Desired Qualifications:

• 5+ years in program management, CM operations, manufacturing & process engineering, supplier industrialization, or technical operations in high-volume hardware
• Demonstrated success improving yield, throughput, cycle time, and OEE in production
• Hands-on experience with PPAP/APQP, DOE, SPC, PFMEA, GR&R, control plans
• Strong data analysis skills: Excel/Sheets; SQL, JMP, Minitab or Python beneficial
• Ability to read mechanical and electrical drawings
• Experience in automotive or power electronics manufacturing
• Experience scaling hardware production from lab/pilot → volume manufacturing

Senior Accounts Receivable / Accounts Payable Specialist

San Francisco Hub  —  Hybrid  —  Full-Time

About Ever Cars

Ever Cars is a technology-forward electric vehicle dealership based in San Francisco. We buy, recondition, and sell pre-owned EVs through our hub model, supported by floor plan financing and a growing wholesale channel. Our small but high-performing accounting team manages a full-cycle close process with automated pipelines, a cloud-backed vehicle database, and QuickBooks Online as our GL. We’re looking for someone who thrives on the transactional rhythm of a dealership—someone who can own the day-to-day financial operations so our accounting leadership can focus on reporting, controls, and strategic initiatives.

Role Summary

You will own the full accounts receivable and accounts payable cycles for the dealership, from recording customer payments and reconciling bank activity daily, to monitoring outsourced bookkeeping work, processing vendor payments, and handling customer refunds. You’ll work closely with our title clerk, F&I team, and operations staff to keep cash flowing accurately through our clearing accounts. This role is highly cross-functional—you’ll touch every major transaction that moves through the dealership.

Accounts Payable

• Monitor and QA the outsourced bookkeeper’s work in Ramp (credit card expense categorization, receipt matching, merchant rule accuracy)
• Onboard new vendors into QBO and Ramp; maintain vendor master data and W-9 / 1099 tracking
• Process manual payments for vehicle purchases outside of Ramp, including written checks and wire transfers
• Execute lien payoff payments for purchased vehicles through DMS and lender portals
• Coordinate with auction houses on invoice disputes, short-pays, and credit requests
• Process and reconcile transport vendor invoices (outbound delivery, towing, inbound transport)
• Track accrued liabilities for significant expenses incurred but not yet invoiced; flag items approaching 30 days
• Prepare and upload NACHA payment files for floor plan payments, ensuring clearing accounts reconcile to $0 each period

Accounts Receivable

• Reconcile all bank accounts daily (operating, credit card, and ACH deposit accounts) and record customer payments in QBO
• Monitor the customer downpayment receivable subledger and investigate aging items; escalate unmatched deposits
• Match lender funding payments to DMS deal invoices; resolve short-pays and funding variances
• Track the cash-in-transit (CIT) position daily—funded deals awaiting bank deposit, deposits awaiting lender remittance
• Process and clear bank deposit entries through the deposit clearing workflow
• Monitor and clear credit card and ACH payment clearing accounts; investigate items that don’t auto-match
• Follow up with lenders on stale funded-not-received balances; coordinate with F&I and title teams on hold-ups

Customer Refunds & Credits

• Own the end-to-end customer refund process across all refund types: DMV overages, vehicle returns, warranty claim payments, overpayments, and deal unwinds
• Process DMV overage refunds by reconciling registration service invoices against actual fees collected
• Coordinate vehicle return refunds with the sales and F&I teams; ensure return entries reverse the original deal correctly
• Track warranty and service contract cancellation refunds from plan providers and apply to customer accounts
• Issue refund checks or initiate ACH refunds; maintain a refund log with supporting documentation for each transaction

Title, F&I & Cross-Functional Coordination

• Work closely with the title clerk on DMV fee reconciliation, registration timing, and DMV payment clearing
• Partner with the F&I team on deal funding status, lender stipulations affecting payment, and contract cancellations
• Serve as the finance team’s point of contact for operations staff on payment status inquiries, vendor issues, and customer account questions
• Coordinate with the acquisitions team on purchase disputes, arbitration returns, and fraud-related payment holds
• Support the Controller during month-end close by preparing clearing account reconciliations and flagging unresolved items

Additional Responsibilities

• Maintain and update vendor and customer mapping files used by automated import pipelines
• Review and approve recurring journal entries for accuracy before posting (prepaid amortization, accruals)
• Assist with sales tax remittance preparation and DMV fee payment reconciliation
• Support annual 1099 preparation and vendor payment reporting
• Help build and document SOPs for new transactional processes as the dealership scales
• Identify opportunities to automate manual payment and reconciliation workflows

Qualifications

Required

• 3–5 years of full-cycle AR/AP experience, ideally in automotive retail, dealership operations, or a similarly transaction-heavy environment
• Strong Excel skills—comfortable with VLOOKUPs, pivot tables, and reconciliation workbooks
• Detail-oriented with a high tolerance for volume—this role processes hundreds of transactions per month
• Clear communicator who can work across departments (finance, ops, sales, title, F&I) without needing constant direction

Preferred

• Experience with DMS systems (CDK, DealerTrack, Reynolds & Reynolds)
• Hands-on proficiency with QuickBooks Online (journal entries, invoices, bills, bank feeds, reconciliations)
• Experience with corporate card platforms (Ramp, Brex, or similar) for expense management oversight
• Familiarity with floor plan financing, NACHA/ACH payment processing, and lender funding workflows
• Exposure to EV or specialty vehicle retail
• Interest in process automation—we use scripted pipelines and database-backed workflows, and we’d love someone curious about how they work

The expected salary range for this position is $80,000 – $105,000 annually. Actual compensation may vary based on factors including experience, skill set, certifications, business needs, and geographic location. In addition to base salary, employees may be eligible for discretionary bonuses, equity, and a comprehensive benefits package.

Why Ever Cars

• Join a small, high-impact team where your work directly shapes how the business runs—not just how the books close
• Clear growth path: this role is designed to evolve into an AR/AP Manager position within 12 months as we add headcount and locations
• Modern tech stack—we’re building automated pipelines, not drowning in spreadsheets (though you’ll still use plenty of Excel)
• Hybrid flexibility with a collaborative on-site culture at our SF Hub

Ever Cars Co. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About the Team

The Discovery team is organized around the north star of building an AI scientist — a system capable of solving the long-horizon reasoning challenges and core capabilities needed to push the scientific frontier. The team trains large-scale models, runs complex multi-week experiments, and builds novel products at the intersection of AI and science.

About the Role

As a Technical Program Manager on the Discovery team, you will own the systems and programs that determine how fast our research moves: compute planning, scientific RL environment health, and the vendor pipelines that supply them, with scope to incubate new programs in domains like bio R&D. Strong candidates should have an ML engineering or research background and have grown into program leadership. You'll need real technical depth: the ability to debug data pipelines, read RL transcripts to spot issues, and make allocation and quality decisions in real time when experimental or production runs hit problems. You'll need organizational effectiveness in equal measure: the ability to navigate a fast-growing organization, quickly identify the critical people and teams across research, infrastructure, product, and data operations, and coordinate across them without losing velocity.

Join us in our mission to build AI systems that push the frontiers of science and benefit humanity.

Responsibilities

• Manage Discovery's compute planning across supervised learning (SL), reinforcement learning (RL), and sandboxing workloads, including forecasting, allocation, prioritization, and efficiency improvements. Partner with central compute planning to ensure Discovery's needs are represented and met.
• Monitor the health of scientific RL environments (quality, reward integrity, failure rates) and drive issues to resolution.
• Expedite the external vendor pipeline for RL environments, including quality review, reward design, and production integration.
• Work with research teams across life sciences, STEM, and other scientific domains to translate research goals into roadmaps that advance AI scientist capabilities.
• Establish processes and frameworks that bring structure to an unstructured research setting without slowing researchers down.
• Collaborate with research leads, infrastructure engineers, and data operations to identify blockers, prioritize competing needs, and make technical trade-off decisions.

You May Be a Good Fit If You:

• Have a background in ML engineering, ML research, or STEM R&D before transitioning to technical program management
• Have deep, hands-on experience with ML training pipelines, RLHF systems, and large-scale data infrastructure in production.
• Have a track record of building execution plans and inventing high-leverage processes that reduce operational overhead and let researchers focus on research.
• Are a fast learner who builds deep contextual understanding in unfamiliar technical domains and can contribute meaningfully to discussions with researchers.
• Are resourceful, high-agency, and able to navigate ambiguity and shifting priorities to drive progress in a fast-moving research setting
• Have excellent stakeholder management and communication skills, with the ability to influence senior technical staff through clarity, competence, and consistent delivery.
• Are excited about the potential for AI to accelerate scientific discovery

About First Connect:

First Connect Insurance Services is a digital platform providing independent insurance agents access to top US carriers and the optionality necessary to grow their businesses. Agents can work with over 150 carriers, selling various insurance policies, including home, auto, small business, and more. We’re on a mission to overhaul the technology agents have access to, putting consumer-grade software at their fingertips. We’ve got thousands of active agents with hundreds joining monthly and we plan to accelerate our growth.

Role Overview:

The Account Manager would oversee client relationships and business operations within a designated region. In this role, you will manage key accounts, drive regional growth, and ensure exceptional client satisfaction. Goal of this position is to increase agent knowledge & understanding and ultimately production with appointed carriers as well as expansion with other carriers. The Account Manager would also provide input and participate in gathering and creating reports relating to monthly production by carrier, market intelligence, market planning and communication of development of services and incentives to agents. You are well-versed in the P&C insurance realm and have an in-depth knowledge of the industry as a whole. You are great at building long-term agency relationships and detailed in training on new products, processes and best practices.

What You’ll Do:

• Serve as the primary point of contact for clients within the assigned region.
  
  
• Develop and maintain strong, long-lasting relationships with key stakeholders.
  
  
• Regularly schedules, coordinates and conducts agent training sessions on individual and regional basis.
  
  
• Achieve and exceed sales and revenue targets for the region.
  
  
• Identify opportunities for upselling, cross-selling, and new business development.
  
  
• Collaborate with the sales team to develop and execute regional strategies.
  
  
• Conduct regular account reviews to evaluate performance and strengthen relationships.
  
  
• Use data-driven analysis to identify trends and opportunities for growth.
  
  
• Schedules, coordinates and conducts monthly internal meetings with staff to address agent touch points and new carrier updates.
  
  
• Collects and communicates feedback from agent training sessions to appropriate department to drive improvements.
  
  
• Responsible for improving overall agency production by not only training new agencies but also identifying/removing obstacles in current agency production.
  
  
• Identify opportunities and conduct agency marketing visits with appointed agencies to stimulate higher production with on-site training on multi-market solutions.
  
  
• Completes quarterly carrier evaluations to include production levels and incentive recommendations.
  
  
• Responsible for knowledge of all Carrier Markets and Products, Commission Structures, Appointment.
  
  

Must Haves:

• Bachelor's degree or equivalent work experience.
  
  
• 5+ year's experience marketing P&C including marketing to Independent Agents.
  
  
• Must have experience training and developing agency staff.
  
  
• Must demonstrate ability to problem solve and communicate well.
  
  
• Must be able to understand and review agency qualifications for appointment and make recommendations for appointment or dismissal.
  
  
• Experience selling and marketing to large territories P&C personal lines and Commercial products including homeowners, and personal auto is a plus.
  
  
• Must possess excellent written and oral communication and organizational skills including formal presentation skills before both small and large groups.
  
  
• Must be based in or willing to work in the San Jose, San Francisco, or East Bay areas of California.

Benefits & Perks:

First Connect treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide our team with: 

• Multiple medical plans to choose from and 100% employer-covered dental; vision plans for our team members and their families.
• We also offer a 401(k) retirement plan, short; long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
• Work-From-Home Stipend – Employer-provided WFH equipment and an $85 monthly expense stipend to ensure you’re set up for success.
• Equity - This position is eligible for equity compensation
• Training and Career Growth - Training and internal career growth opportunities
• Flexible Time Off - You know when and how you should recharge 

The base pay range for the role is $75,000 - $85,000 + Commission. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs, and market demands.

First Connect is an equal-opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion.

Applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any First Connect applicant who requires reasonable accommodations during the application process should contact the First Connect People Team to make the need for an accommodation known.

About the Role:

Strategic Partnerships support PitchBook's strategic priorities through establishing third party relationships and delivering revenue, exposure, improved market penetration, and/or content to PitchBook. The team works closely with PitchBook’s Segments & Solutions, Direct Data, Product, Data Operations, Commercial, Marketing, Research, RevOps, Legal, and Finance teams to execute on partnership opportunities to maximize the growth of the PitchBook business. 

Partnerships are designed to extend PitchBook’s reach, establish relationships to improve the workflows of our clients, enrich PitchBook’s original data and research with differentiated content, and identify strategic investment opportunities. The Senior Partnerships Manager is responsible for the lifecycle of partnership management including the day-to-day management of a portfolio of existing partnerships which may include key channel partners, proactive outreach to prospective partners, and evaluating inbound partnership opportunities. This role works closely with Strategic Partnerships leadership to contribute to strategic objectives as they relate to partnership opportunities and with stakeholders across all other departments to define market landscape, assess competitive position, and identify potential partners. This role requires someone with a proactive approach to relationship management, ability to weigh partner interests against PitchBook's strategy, and an expertise in building relationships externally and internally within a cross-functional team environment. 

Primary Job Responsibilities:

• Lead partner sourcing efforts by identifying and evaluating new data, research, and capability providers aligned with business needs 
• Manage ongoing relationships with key partners, ensuring service quality and contract compliance, and proactively identify new potential partnership expansion opportunities 
• Oversee contract negotiations, renewals, and amendments in collaboration with Legal and Finance 
• Monitor partner performance and usage metrics to inform renewal decisions and identify optimization opportunities
• Suggest partnership marketing programs to expand key partnership opportunities and collaborate with Marketing and GTM teams to support partner-related campaigns and communications 
• Maintain a robust pipeline of potential partners and track industry trends to inform partner strategy
• Coordinate quarterly payment cycles and budget tracking for partner contracts
• Provide input into partner-related budgeting and forecasting processes 
• Support the vision and values of the company through role modeling and encouraging desired behaviors 
• Participate in various company initiatives and projects as requested 

Skills and Qualifications:

• Bachelor’s degree preferred 
• 7+ years of account management and/or business development experience
• 7+ years of experience working with financial services clients; experience with Investment Banking, Private Equity, Venture Capital, and Limited Partner clients a benefit  
• Domain expertise in at least one of PitchBook’s core capabilities (e.g. Funds & Benchmarking, Credit, Equity Research, etc.) 
• Prior experience with partnership/alliance licensing and go to market structures strongly preferred 
• Exceptional customer-facing skills and experience with key account relationships required
• Ability to gather and distill information from disparate sources to form strategic recommendations  
• Excellent verbal and written communication skills with a keen eye for detail
• Superior cross-team collaboration skills with a proven ability to coordinate with stakeholders across multiple teams and operate in a matrixed environment 
• Proficiency with the Microsoft Office suite (including Copilot) and the ability to pick up new systems and software easily  
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

Benefits + Compensation at PitchBook:

Physical Health            

• Comprehensive health benefits
• Additional medical wellness incentives 
• STD, LTD, AD&D, and life insurance

Emotional Health 

• Paid sabbatical program after four years
• Paid family and paternity leave 
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend 
• Robust training programs on industry and soft skills 
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

Social Health 

• Matching gifts program
• Employee resource groups
• Subsidized emergency childcare  
• Dependent Care FSA
• Company-wide events
• Employee referral bonus program  
• Quarterly team building events

Financial Health 

• 401k match
• Shared ownership employee stock program 
• Monthly transportation stipend

*Please be aware the above PitchBook benefit and perk offerings are subject to corresponding plan and policy documents and may change during the course of your employment. 

Compensation

• Annual base salary: $140,000-$170,000
• Target annual bonus percentage: 10%

Working Conditions:

At the heart of our company is a belief in the power of in-person collaboration. Being together in the office fuels our creativity, strengthens our connections, and drives the innovation that sets us apart. Our culture is built on spontaneous moments—those hallway conversations, whiteboard brainstorms, and shared celebrations in each of our global offices—that simply can’t be replicated remotely. This role is expected to be in the office 5 days a week.

The job conditions for this position are in a standard office setting. Employees in this position use PC and phone on an on-going basis throughout the day. Limited corporate travel may be required to remote offices or other business meetings and events.

We are excited to get to know you and your background. Concerned that you might not meet every requirement? We encourage you to still apply as you might be the right candidate for the role or other roles at PitchBook.

#LI-MS1

#LI-Onsite

About the Position

Golden State is looking for a detail-oriented Accounting Manager team to support the growth of our business. This is a hands-on role that combines high-level technical execution with rigorous oversight. As an individual contributor, you will be responsible for both the primary preparation of complex financial data and the critical review of accounting cycles to ensure 100% accuracy and GAAP compliance. This role is designed for a technical and operational expert who thrives on “owning the work” from entry to final financial statement presentation. 

Come share your expertise while learning more about this growing sports and entertainment organization that values your initiative and dedication! 

This is a full-time, on-site position located in San Francisco, CA.

Key Responsibilities

• Act as the end-to-end accounting owner for designated entities or business units
• Serve as the primary point of contact for all accounting-related matters
• Proactively identify risks, opportunities, and accounting impacts
• Ensure financial results accurately reflect underlying business activity
• Manage and deliver core accounting functions, including general ledger, month-end close, and account reconciliations
• Act as the final reviewer for schedules prepared by peers, ensuring all work is audit-ready and GAAP compliant
• Ensure accuracy, completeness, and timeliness of financial reporting
• Proactively manage audit requests, providing high-quality supporting documentation and clear narratives for auditors
• Serve as the primary expert for contract review and documentation
• Handle complex accounting issues, including revenue recognition, accruals, and technical accounting research
• Ensure compliance with GAAP, League, and company policies
• Partner with business leads to understand new transactions; proactively identify accounting implications and draft technical memos to document the appropriate treatment
• Partner cross-functionally with teams such as FP&A, Legal, and Operations
• Prepare and analyze reports for internal stakeholders, provide timely responses to financial questions, and support financial planning efforts
• Proactively monitor business activities to ensure new revenue streams or expenses are captured and accounted for in real-time
• Drive process improvements and automation initiatives to increase efficiency
• Represent the accounting function in transformational projects; map out data flows, design journal entry logic for new systems, and complete User Acceptance Testing (UAT)
• Draft and maintain standard operating procedures (SOPs) for accounting processes to ensure consistency and knowledge retention
• Other duties as assigned

Required Experience and Skills

• Bachelor’s degree, preferably in Accounting, or equivalent work experience
• Certified Public Accounting (CPA) certification preferred
• Minimum 5 years of progressive accounting experience
• Strong knowledge of US GAAP; familiarity with NBA League reporting requirements a plus
• Expertise with ERP systems (e.g., Netsuite, Oracle, or SAP) and reporting tools
• Proficiency in Microsoft Office Suite / Google Suite; advanced Excel skills
• Ability to work independently and manage multiple priorities
• Strong analytical, problem solving, and organizational skills
• Excellent attention to detail and accuracy
• Effective communication skills, both written and verbal
• Experience working in a fast-paced, high-growth/dynamic environment
• Exposure to system implementations or process transformation initiatives a plus

Compensation

• $128,000 - 130,000 Per Year + Bonus
• Comprehensive Medical, Dental and Vision benefits for employees and dependents
• Employer 401K match
• Vacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leaves
• Warriors home tickets, team store discount and more!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

 Golden State is an equal opportunity employer.

We will ensure that qualified applicants with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Want to learn more about who we are and what we value? Visit www.warriors.com/employment

Please refer to our California Privacy Notice for more information about how we process your personal information, and your data protection rights.

POSITION SUMMARY:

The Business Process Manager (BPM) will support enterprise-wide process and systems transformation across multiple value streams (GTM, Finance, Operations, Partner, Support). This role sits within the Global Business Process team under the COO organization and serves as a key bridge between business stakeholders and the Business Systems Group (BSG).

The role helps standardize communication, resolve conflicting requirements, and foster effective interactions between business teams and technical teams. Leveraging data-driven insights and knowledge of enabling technologies, the individual manages significant business process improvement initiatives beyond incremental changes. This role leads discovery efforts, documents high-level solution approaches and business requirements, and drives business readiness through User Acceptance Testing (UAT), training, and enablement.

Under the direction of the Sr. Manager, Business Process, this role supports the development and continuous improvement of business process architecture for assigned operational domains such as Sales, Customer Success, Cloud Engineering, Supply Chain, Logistics and Support. The role conducts gap analyses, designs future-state (“To-Be”) processes using industry-standard frameworks and best practices and improves requirement quality through standardized documentation and prioritization. The position also leads assigned cross-functional initiatives to support timely delivery, risk mitigation, user adoption, and alignment with organizational goals.

The ideal candidate brings strong analytical, facilitation, and cross-functional leadership skills, and is effective at influencing stakeholders without formal authority in a fast-paced environment.

This position is based in the San Francisco office and requires in-office attendance Monday, Wednesday, and Thursday.

ESSENTIAL FUNCTIONS:

1. Business Process Design and Analysis
   1. Support and maintain end-to-end business process architecture and process documentation for assigned business processes, aligned with enterprise strategy and standards.
   2. Lead transformation initiatives by conducting gap analyses between current ("As-Is") and ideal ("To-Be") end-to-end processes.
   3. Leveraging internal SMEs, industry-standard frameworks, and best practices, design future-state processes that are efficient and scalable globally pertaining to Record to Report, Procure to Pay, Billing, Subscription Management, Revenue Recognition, Renewals.
   4. Collaborate with GTM functions and cross-functional stakeholders to gather and translate high-priority business requirements into effective process solutions for New Product Launch.
   5. Solution and document UX requirements thoroughly to ensure solutions are user-friendly, drive high adoption rates, and align with business needs.
   6. Validate business requirements for compatibility with enterprise architecture, data strategies, and system capabilities, ensuring they support global scalability.
2. Business Process Automation and Continuous Improvement
   1. Lead and advocate for automation projects with the Business Systems Group to streamline and scale critical business processes, leveraging Salesforce.com CRM, NetSuite, Tableau, Marketing Tool and other core technologies.
   2. Introduce innovative solutions by staying updated on industry trends and integrating best practices into process improvements.
   3. Identify significant improvement opportunities using data-driven insights and measure impacts with established metrics and KPIs.
   4. Enhance UX by ensuring process improvements are user-centric, well-documented, and supported by effective training and change management.
   5. Collaborate with technology teams to implement business processes that utilize core technology functionality and minimize customization.
3. Program and Change Management
   1. Lead cross-functional programs focused on timely delivery, risk mitigation, and alignment with business strategy and objectives.
   2. Develop comprehensive testing plans, including user acceptance testing (UAT), to ensure solutions meet quality standards and deliver stated benefits.
   3. Implement structured change management processes, including training and resource support, to facilitate the seamless adoption of new processes.
   4. Promote continuous improvement by encouraging feedback and incorporating it into future enhancements, guiding stakeholders in improvement techniques.
   5. Maintain a centralized repository for change management materials and project updates to enhance accessibility and knowledge sharing.

SUPPORTIVE FUNCTIONS

1. Technology and Tool Management
   1. Evaluate and recommend technologies to enhance the business processes and overall business capabilities.
   2. Plan and execute technology initiatives, ensuring alignment with business goals and efficient project delivery.

QUALIFICATIONS:

• 8+ years of experience in business process management, business systems analysis, operations, or program delivery.
• Exposure to Salesforce and/or NetSuite environments and integrated business workflows.
• Advanced knowledge of system integration across Salesforce, ERP, internal proprietary systems, and third-party apps.
• Experience working on multi-team, cross-functional initiatives across functions (not just one domain).
• Demonstrated expertise in business requirement analysis, technical analysis, business architecture, process design, quality assurance, data analysis, and solution or product ownership.
• Experience with technology/system development methodologies.

Background Preferred (but not required): 

• Implementation experience of Salesforce
• Implementation experience of NetSuite
• Team management experience

Education:

Bachelor's degree in Business, Information Systems, Computer Science, or related field, or equivalent experience.

Economic Package Includes: 

• Salary + annual bonus eligibility   
• Company equity
• Company Paid Health Care, Dental, and Vision Coverage for you and most of your dependents
• Generous PTO and Sick Leave
• 401(K) with generous company match
• Disability, Life Insurance and Ancillary Benefits
• And much more

About the Role

Our Product Pricing & Monetization team sits at the intersection of product and commercial strategy, responsible for holistic pricing and packaging across Gusto's full product suite.

We're looking for a Senior Pricing and Monetization Manager to focus across our platform. portfolio including Gusto Payroll, Gusto Time management and HR, and our suite of embedded financial services for employers and employees. You'll collaborate closely with product, sales, marketing, data, engineering, and finance, with work that is visible to Gusto leadership.

What You'll Do

• Work in partnership across Product, Finance, Marketing, and Go-to-Market to review and recommend monetization and pricing strategies for new product launches and our existing portfolio.
• Be a world-class operator, owning and delivering on cross-functional projects and commercial go-to-market initiatives. In an AI-native environment, strategy, ownership, and execution goes broad. You will be asked to learn, adapt and grow your range of expertise.
• Help shift from a commercial strategy and operations function, to an AI-powered builder program. You’ll ship MVPs, Proof of Concepts, and pilots right into market.
• Decide, Build, and Monitor the key Pricing and Monetization KPIs across our product and go-to-market portfolio.
• Be the pricing and monetization expert and go-to-partner for Monetization and Commercial strategy.
• Work closely with key stakeholders such as: Product, Product Marketing, Sales, Data Science, and Finance. Products will have direct executive line-of-sight and direct impact to our product and business.

What We're Looking For

• Background in fintech, business banking, retirement, E-commerce, payroll, or HR back office SaaS
• Background in B2B / B2C Saas in Payroll, HR, Fintech, ECommerce or related field.
• An AI-native operator who can go from strategy to execution quickly, building Agents instead of processes. You’ll be an expert in Claude.ai, Claude Code, and Cursor.
• A strong analytical mindset with strong attention to detail and creative problem-solving ability. Able to use AI tools to conduct end-to-end technical data analysis.
• Executive relationship management and communication. You’ll be presenting and working on topics for our executives, board, and senior leaders across Gusto.
• Exceptional cross-functional stakeholder management and relationship-building skills. Your success will be defined by your ability to move a broad set of stakeholders towards a common goal.
• Clear, concise communicator, able to distill complex ideas for any audience
• Thrives in fast-moving environments; able to pivot quickly and manage competing priorities
• Curious, growth-oriented, and genuinely passionate about pricing

Nice to Have

• Experience developing and delivering pricing and go-to-market recommendations in product, marketing, finance, or consulting.
• Experience with technical pricing research, like conjoint or max diff analysis, or other quantitative research techniques. 
• Expertise in technical data analysis skills, like SQL, Python or R. Expect underlying foundation coupled with ability to use AI to execute.
• Familiarity with the latest AI tools to help with coding or data analytics tools such as Claude, Cursor, Gumloop

Compensation

Our cash compensation amount for this role is targeted at $152,000 - $180,000/yr in Denver, Phoenix, and Atlanta, and $180,000 - $218,000/yr for San Francisco & New York. The salary range for Toronto is CAD 133,000 - 160,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

#LI-Hybrid

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Strategic Partnerships team develops and manages relationships with large  partners that enable Stripe’s product strategy and deliver new capabilities to Stripe users. Our team executes on high-impact, cross-functional initiatives across new products, geographic expansion, user advocacy, and policy. These partnerships have a significant impact on Stripe and the products used by millions of our users. 

We are looking for a senior member to join our team to develop new partnerships with our largest users and strategic partners, and drive critical initiatives that will be foundational for Stripe. A successful candidate will have significant experience delivering complex deal work, creating and driving  strategy, working with cross-functional teams to launch new initiatives, and initiate first-of-a-kind partnerships. We are looking for someone who exhibits a strong sense of ownership, performs at a senior level, drives to have an impact, and has an entrepreneurial spirit.

What you’ll do

Responsibilities

• Evaluate and develop the business case to support Stripe’s product and engineering investment in new strategic partnerships across verticals (e.g. AI, Platforms, Payment Methods)
• Manage strategic planning, negotiation and new partnership development 
• Ensure highly structured, methodical deal management rooted in milestones, KPIs, and alignment with partners on opportunities of mutual interest
• Navigate the largest partners, in partnership with product, operations, marketing and sales, to execute deals supporting Stripe’s strategy
• Develop and grow Stripe’s relationships with partners, including their senior executives and leadership
• Partner with cross-functional teams (Product, Engineering, Go-to-Market Partnerships, Product Marketing, Operations) to design and implement strategies and processes that will enable us to scale our partnerships and increase our velocity as a team

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• At least 10 years of partnerships experience with 5+ years of business development experience, establishing  partnerships with financial institutions, fintech, payment method, or equivalent strategic, complex partners
• Strong agency, can handle ambiguity in a fast-moving organization, and thrives on a high level of autonomy and responsibility
• Strong communication skills, in both verbal and written form, and ability to influence internal and external stakeholders across a wide variety of functions
• Technical acumen, an ability to understand Stripe’s product portfolio and strategy and use this understanding to define requirements with partners and evaluate new partnership opportunities
• 5+ years experience defining and executing partnership strategies to build innovative product experiences
• 5+ years experience negotiating commercial deals with top financial and technology institutions, including scaling such deals across multiple partners
• Interest in and intellectual curiosity about payments, economic infrastructure, and Stripe’s partners

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.

What you’ll do

Strategically support Stripe’s largest and most complex users.

Responsibilities

• Provide a gold standard experience to your assigned accounts’ key stakeholders
  
• Work with the wider Operations team to provide current state, resources and knowledge to enable gold standard experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development
  
• Foster long term user relationships that grow loyalty to Stripe and Stripe products
  
• Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion
  
• Work closely with Account Management and other user facing teams as part of a larger effort to support users on Stripe
  
• Lead user facing meetings both in person and through video chat
  
• Collaborate on the continued design of this support offering
  
• Create user-facing content for long term solutions

Who you are

We are looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years experience in enterprise level client-facing work
  
• Strong product sense and energized by the challenge of solving difficult user related problems
  
• Strong written and verbal communication skills
  
• Ability to lead complex integration conversations in a highly consultative and proactive manner
  
• Familiarity with APIs and ability to explain API concepts to Stripe’s largest and most technical customers
  
• Familiarity with SQL and comfort building basic queries and modifying more complex ones
  
• Strong technical troubleshooting skills and experience interfacing with technical teams
  
• Adept client relationship management skills
  
• Ability to engage in business-level and technical conversations at multiple levels of the organization

Preferred qualifications

• Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes
• Experience practicing in small to medium scale project management
  
• Strong organizational skills and self-starting mindset
• Experience with tools like Postman, xCode, Python, Webhooks, and ETL 
• Experience in the payments industry

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

This is a cross-functional team at Stripe that operates at the intersection of real estate, design, and brand. We are a lean group focused on the end-to-end execution of high-touch physical environments. Our team acts as the bridge between creative vision and technical delivery, ensuring that Stripe’s physical footprint is built to an exacting standard of craft and operational excellence.  We are looking for builders who are energized by ambiguity and enjoy the process of turning a high-level concept into a tangible, functioning space.

What you’ll do

We are looking for an Assistant Project Manager to be the operational backbone of a physical build-out. This is a "jack-of-all-trades" role for someone who is equally comfortable on a construction site as they are in a spreadsheet. You will support the end-to-end execution of a project, ensuring that the "drumbeat" of the work stays on track and that no detail is overlooked.  At Stripe, we are obsessively user-first. We believe that every touchpoint—including our physical environments—should reflect a commitment to craft, quality, and seamless experience.

At Stripe, we prioritize a seamless onboarding experience. Your first four weeks are designed as an introductory period for mutual evaluation—ensuring the role, team, and pace align with your career goals and our high-performance standards.

Responsibilities

• Drive momentum: Attend all workstream calls and own the action items. We use AI for raw notes, but you are responsible for coordinating stakeholders (internal and external) to ensure nothing stalls.
• Drive workstreams: Manage execution in partnership with the lead, from kickoff through completion—everything from sourcing vendor options and securing budget approvals to collaborating with internal teams.
• Be on-site: Be on-site as needed to verify that our standards of craft and delivery are being met across all physical touchpoints.
• Support team scaling: Manage the logistics of expanding project capacity, including vendor sourcing, partner onboarding, leveraging AI tools, and contractor coordination.
• Draft weekly updates: Turn complex updates from across the project into clear, dense weekly notes for leadership. You possess the ability to turn project noise into actionable signal.

Who you are

You are a highly organized, collaborative partner who thrives in fast-moving, ambiguous environments and makes the people around you more effective. You love creating thoughtful experiences and environments, with a commitment to high-touch, on-brand execution. You have a track record of taking broad goals, building a clear path forward, and keeping priorities, details, and communication moving with minimal friction.

Minimum requirements

• Real estate experience: You have 3–5 years of experience in real estate operations, owner’s representation, or hospitality development. You are a "high-agency" operator who loves the "how" of making things happen.
• Users’first mindset: At Stripe, we are obsessively user-first. You likely come from a background where the guest or customer experience is paramount—such as consumer-facing retail or premium hospitality. You understand that the quality of a space directly impacts the person using it.
• A "force multiplier" mentality: You are a super team player who thrives in a close-knit, collaborative environment and makes everyone around you more effective.
• High agency track record: You have 5+ years of experience in roles that require exceptional organization and the ability to navigate ambiguity. Your former colleagues describe you as the person who "just gets it done."
• Strong communication: You never let an action item drop and can distill complex updates into clear, actionable briefings for leadership.

Preferred qualifications

• Financial and administrative rigor: You have experience managing project budgets, navigating procurement workflows, and maintaining meticulous financial records.
• Technical leverage: You are proficient at using AI and modern productivity tools to automate routine tasks and accelerate project delivery.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world’s largest enterprises to the most ambitious startups — use Stripe to accept payments, grow revenue, and unlock new business opportunities. Our mission is to increase the GDP of the internet, and we have an enormous amount of work ahead.

That creates a rare opportunity: to help build economic infrastructure for the internet and do some of the most meaningful work of your career.

About the team

Stripe’s Total Rewards team designs the programs that help us attract, motivate, and reward exceptional people around the world. We partner closely with leaders across People, Finance, and the business to build compensation programs that are competitive, thoughtful, equitable, and built to scale.

This team sits at the center of how Stripe grows. The work is highly strategic, deeply analytical, and essential to ensuring our compensation approach supports both our people and our long-term ambitions.

What you’ll do

As a Compensation Program Manager, you’ll help shape and operate Stripe’s global compensation programs at a critical moment in our growth. You’ll work on some of the company’s most important people systems — from annual compensation planning to program design, tooling, process improvement, and cross-functional enablement.

This is a role for someone who enjoys solving complex problems, working with data at depth, and turning compensation philosophy into programs that are clear, scalable, and impactful. You’ll collaborate across People, Finance, and business teams to ensure Stripe’s compensation programs continue to be a meaningful advantage as we grow globally.

Responsibilities

• Support the planning, execution, and administration of Stripe’s annual compensation cycle for employees globally
• Conduct research and analysis to inform new compensation policies, frameworks, and programs
• Analyze complex datasets, surface actionable insights, and build tools or models that improve quality, scale, and efficiency
• Partner with People Operations to configure and enhance compensation-related business processes, rule plans, compensation packages, and equity programs
• Collaborate with People Programs, Talent Acquisition, People Operations, and Learning & Development to align compensation programs with business goals and talent strategy
• Develop clear communications and enablement materials to help managers and employees understand Stripe’s compensation programs and philosophy
• Continually assess compensation programs to ensure they are competitive, equitable, compliant, scalable, and aligned with the outcomes Stripe is driving as a business

Who you are

We’re looking for someone who meets the minimum qualifications for the role. If that’s you, we encourage you to apply. Preferred qualifications are a plus, not a requirement.

Minimum requirements

• 6+ years of relevant compensation experience, including designing or managing global compensation programs and processes, ideally in a high-growth technology environment
• Strong knowledge of compensation best practices, market trends, and benchmark data; international compensation experience preferred
• Excellent analytical skills, strong attention to detail, and deep expertise in Excel and/or Google Sheets, including building and maintaining complex models
• Ability to communicate clearly and effectively across a range of audiences, including translating complex quantitative insights into practical guidance for leaders and employees
• Strong project management and organizational skills, with the ability to manage multiple high-priority initiatives in a fast-moving environment
• Strong knowledge of Workday

Preferred qualifications

• Experience using AI to build tools, automate manual work, and improve workflow efficiency
• Exposure to equity administration processes in partnership with Equity Management and/or People Operations teams

The Opportunity

Airtable lets teams build custom apps to run their operations without writing code. Hundreds of thousands of organizations use it to manage everything from product launches to customer pipelines to content calendars.

Airtable is infinitely configurable. This is both its greatest strength and its biggest onboarding challenge: there isn't one way to use it, so there isn't one way to teach it. Our onboarding is one of the highest-leverage surfaces in the company, and it's ready for a fundamental rethink.

We're not looking for someone to run incremental optimizations. We're hiring a PM to reimagine what fully personalized setup and onboarding looks like now that we have AI. Instead of a generic tour or template gallery, every user gets an onboarding path that understands their role, use case, and intent, and builds them toward their first real workflow. We want someone who can hold the ambitious vision and ship it in credible increments.

What you'll do

• Own the full funnel from signup through sustained engagement, with a mandate to reimagine it rather than optimize it
• Dramatically improve how users find success with Airtable: deeply understand who they are and what they're trying to do, and design experiences that meet them there
• Lead AI-powered personalization across setup, in-product guidance, and re-engagement
• Build a rigorous experimentation practice and drive fast learning cycles across the team
• Partner with teams across the org to ship cohesive, adaptive experiences

Who you are

• 4-8 years of product management experience, with meaningful time owning activation, onboarding, or retention
• Customer obsessed: you start from what’s hard for our customers. Your solutions connect clearly to real problems you've articulated
• Full-lifecycle thinker: you care about the user across their entire journey, not just the first session. You understand which levers drive sustained engagement vs. trial conversion, and you design for both
• Rigorous about measurement: you define what success looks like, design experiments that give you real signal, and know when A/B testing is the wrong tool
• Ambitious and pragmatic: you can hold a big vision and break it into credible, testable increments. You know what needs to be right from the start and what's good enough to learn from
• Strong communicator: you can align teams across the org around a shared roadmap, and make a compelling case for bold bets

Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. 

VEVRAA-Federal Contractor

If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.

Why Hover wants you

Hover's Customer Experience team is at an inflection point. We've built an exceptional foundation — industry-leading response times, strong CSAT, and a BPO (outsourced) model that handles significant volume. But the next two years require a step change: usage and case volumes are growing quickly, and our vision is that AI will grow to handle 50%+ of total volume.  This requires extensive work across systems, knowledge infrastructure, etc.

Your role will be to build and run our ‘agent team’ alongside our human specialist teams, growing its coverage of our cases to that 50%+ goal and thus preserving our human team’s time and attention to focus on the kinds of cases and situations where their deep expertise and attention is needed.  If you've done 0-to-1 work before, have strong opinions about what good AI QA looks like, and care deeply about how knowledge infrastructure feeds intelligent systems — this is your role.

Our Inbound CX team handles thousands of support conversations per week across phone, chat, and email, serving both self-serve (Product Led Growth) and enterprise (Sales Led Growth) customers. The team includes US-based Senior Specialists who handle our most complex and relationship-critical cases and offshore BPO teams that handle the majority of inbound volume.

You will work in close partnership with GTM Systems Engineering, Analytics Engineering, Revenue Enablement, and other cross functional teams to get the assistance you need building out the knobs and levers that help you run this ‘agent team’ day to day and hit our core operational KPIs.

You will contribute by

This is a rare 0–1 opportunity to define how Hover scales customer experience through AI. You’ll own the full automation roadmap and build systems that directly impact how thousands of customers get help every week.

Some of your core responsibilities include:

• Own the team’s customer-facing agentic bot end-to-end: prompt refinement, escalation logic, routing rules, and ongoing QA calibration
• Design and iterate on human-in-the-loop (HITL) workflows that combine AI-drafted responses with rep review and editing
• Build and maintain Hover's knowledge infrastructure: Guru internal KB, AI-ready support articles, BPO onboarding materials, and documentation standards
• Lead LLM tooling strategy for CX: evaluate tools, configure integrations, and deploy solutions that improve response quality and reduce manual effort
• Define, instrument, and report on all AI performance KPIs: deflection rate, AI CSAT, escalation accuracy, HITL quality score, and KB coverage
• You will act as the connective layer across CX, Engineering, GTM Systems, and Analytics—translating customer needs into scalable AI systems
• Enable BPO and US Specialist teams to work effectively alongside AI tools — training, documentation, and ongoing calibration

Your background includes

• 4+ years of experience in Customer Experience, Support, or Operations
• Day to day building experience with complex AI/LLM powered workflows – prompt and context engineering, data structures, knowledge management, integrations, evaluations, etc.
• Deep experience in the ‘customer support’ world, whether having been a rep yourself, led teams of reps, or partnered extensively for years in a closely supporting manner (engineering, analytics, operations, etc.)
• Experience navigating systems integrations, including comfort working with APIs, webhooks, and the connective tissue between SaaS platforms
• Hands-on QA and Eval experience — you know what good looks like, you can define rubrics, and you can calibrate teams against them
• Data fluency & analytical toolkit — comfortable pulling reports, defining metrics, and using data to make the case for what to build next
• Strong communication skills — you can explain AI systems and their tradeoffs to non-technical stakeholders, and you work fluidly across CX, Engineering, and BizOps

Nice to have

• Direct experience with Intercom, Fin bot, or similar AI-first support platforms
• Experience with Guru or similar internal knowledge tools
• Background in BPO or offshore CX environments
• Familiarity with Salesforce as a data source for CX routing and personalization

Benefits

• Compensation - Competitive salary and meaningful equity in a fast-growing company
• Healthcare - Comprehensive medical, dental, and vision coverage for you and dependents
• Paid Time Off - Unlimited and flexible vacation policy 
• Paid Family Leave - We support work/life balance and offer generous paid parental and new child bonding leave 
• Mandatory Self-Care Days - A day set aside each month to allow employees to recharge 
• Remote Wellbeing Resources - We provide recurring fitness classes, meditation/ mindfulness tools, virtual therapy, and family planning assistance 
• Learning - We encourage continued education and will help cover the cost of management training, conferences, workshops, or certifications

Hybrid roles at Hover

Hover has Hubs in San Francisco and New York City, where we expect that all employees living within a 50-mile radius of our offices will come into their local Hover office at least three times a week to build rapport and foster organic connection. At this time, Hover is not considering fully remote roles.

The US base salary range for this full-time position is $132,000 - $163,000 annually. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all applicable US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

#LI-RH1 #LI-Hybrid

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

As Website Growth Manager, you will be responsible for ensuring our website delivers measurable growth in leads and product signups. You’ll own the strategy and execution for conversion rate optimization, personalization, and analytics — with a special emphasis on leveraging AI to accelerate insights and experimentation. You’ll partner with design, engineering, and product marketing to create high-performing landing pages, scalable infrastructure, and compelling messaging.

This role is ideal for a data-driven, AI-savvy marketer who thrives at the intersection of analytics, UX, and experimentation.

What you’ll do:

• Optimize the website for conversion by running A/B tests and implementing personalization, leveraging AI tools (e.g., Clay, ChatGPT, Claude) to accelerate insights and deliver tailored messaging.
• Partner with the SEO team to optimize website content for SEO, focusing on AI-driven search and product-led SEO, where applicable.
• Partner with design, product marketing, and demand generation on landing pages, site redesigns, and information architecture improvements to drive usability and conversions to leads and trials.
• Lead and prioritize the web development queue, balancing growth experiments, campaign support, and search optimization.
• Own website analytics and attribution: build dashboards, track conversions, and partner with Marketing Ops and engineering on reporting and funnel visibility.
• Integrate qualitative research (usability tests, heatmaps, surveys) with qualitative data, using AI-driven analysis to refine conversion paths.
• Ensure site quality, scalability, and performance through audits, monitoring, and AI-based anomaly detection.
• Recommend and manage tools for analytics, testing, personalization, and AI-enhanced web  marketing.
• Update and publish new content/web pages on Webflow.

About you:

• 4+ years in web or growth marketing, ideally in B2B SaaS.
• Proven track record running A/B tests and driving measurable conversion improvements.
• Strong ability to apply AI for personalization, content optimization, and data analysis.
• Hands-on experience with AI tools (e.g., Clay, ChatGPT, Claude, or similar).
• Proficiency with Webflow and Optimizely (or similar tools).
• Experience in web analytics platforms (GA4, Mixpanel, Amplitude) and attribution modeling.
• Knowledge of tracking and measuring AI search/chat traffic (referrals, click-throughs, attribution).
• Understanding of technical web performance (Core Web Vitals, page speed, SEO best practices).
• Experience collaborating with SEO teams to drive product-led SEO and optimize for AI-driven search.
• Familiarity with AI-first search standards like LLMs.txt and schema markup.
• Strong project management and cross-functional collaboration skills.
• Bonus: experience with AI-supported localization and multi-language web operations. Language skills in Spanish, French, and/or Portuguese.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Engineering at Brex

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

As the Engineering Manager for Cloud Infrastructure, you will lead a highly competent team of senior engineers responsible for the foundational AWS ecosystem that powers Brex. Your primary near-term mission will be driving our high-priority Business Continuity and Disaster Recovery (BCDR) initiative to completion, a company-level priority that involves multi-region failover and infrastructure-wide resilience. You will balance people leadership with deep technical involvement, earning the respect of a senior team while improving operational hygiene and cross-functional coordination across the entire engineering organization.

Where you’ll work

This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week: Monday, Wednesday, and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and Grow: Manage and support a senior team of 6 ICs, fostering a culture of high ownership, autonomy, and technical excellence.
• Drive BCDR Strategy: Oversee the execution of the multi-year BCDR initiative, ensuring multi-region infrastructure readiness and automated failover capabilities.
• Technical Stewardship: Maintain and scale Brex’s core cloud infrastructure, including Kubernetes (EKS), RDS/Aurora/Postgres, networking (VPC), and AWS service integrations.
• Cross-Functional Collaboration: Partner with product and engineering teams across Brex to drive adoption of new infrastructure capabilities and ensure successful migrations.
• Operational Excellence: Improve team hygiene by establishing and improving best practices for work tracking (Linear), documentation, and incident response.
• Resource Management: Effectively allocate resources to balance critical project delivery with long-term infrastructure stability.

Requirements

• Leadership Experience: 3+ years of experience directly managing software or infrastructure engineering teams.
• Technical Depth: Deep hands-on experience with cloud infrastructure foundations, specifically AWS, Kubernetes, and Postgres.
• Architectural Insight: Proven ability to design and implement complex infrastructure projects such as multi-region deployments or disaster recovery frameworks.
• Collaborative Mindset: Strong communication skills with the ability to influence technical decisions across multiple autonomous teams.
• Analytical Problem Solving: Ability to dive deep into technical issues while maintaining a high-level strategic view of organizational goals.
• Engineering Background: 5+ years of experience in software or systems engineering.

Bonus points

• Experience with Infrastructure as Code tools, specifically Terraform.
• Background in managing cloud infrastructure cost optimization programs.
• Experience with our tech stack components: Go, Kotlin, Python, or Elixir.
• Passion for leveraging AI and LLM-assisted workflows to increase engineering velocity.

Compensation

The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex,  including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys. The ideal candidate is an engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.

Where you’ll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
• Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
• Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.
• Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.
• Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
• Drive continuous improvement in engineering processes, technical architecture, and product quality.
• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Strong technical background and understanding of software development principles.
• Expertise leading full-stack engineering teams delivering end-to-end product experiences.
• Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.
• Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
• Track record building AI-powered product experiences, including LLM-driven automation and personalization.

Bonus points

• Experience with data platforms such as Snowflake, Hex, or similar.
• Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.
• You have started your own technology venture or were an early technical founder/employee. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex,  including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys. The ideal candidate is an engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.

Where you’ll work

This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
• Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
• Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.
• Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.
• Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
• Drive continuous improvement in engineering processes, technical architecture, and product quality.
• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Strong technical background and understanding of software development principles.
• Expertise leading full-stack engineering teams delivering end-to-end product experiences.
• Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.
• Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
• Track record building AI-powered product experiences, including LLM-driven automation and personalization.

Bonus points

• Experience with data platforms such as Snowflake, Hex, or similar.
• Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.
• You have started your own technology venture or were an early technical founder/employee. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex,  including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys. The ideal candidate is an engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.

Where you’ll work

This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
• Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
• Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.
• Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.
• Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
• Drive continuous improvement in engineering processes, technical architecture, and product quality.
• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Strong technical background and understanding of software development principles.
• Expertise leading full-stack engineering teams delivering end-to-end product experiences.
• Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.
• Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
• Track record building AI-powered product experiences, including LLM-driven automation and personalization.

Bonus points

• Experience with data platforms such as Snowflake, Hex, or similar.
• Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.
• You have started your own technology venture or were an early technical founder/employee. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead an engineering team focused on building the systems and product experiences that power customer activation at Brex,  including onboarding, account setup, verifications, and integrations workflows that help customers realize value quickly. This role requires strategic thinking, operational excellence, technical leadership, and a deep passion for delivering frictionless, AI-enhanced customer journeys. The ideal candidate is an engineering leader with experience scaling user-facing onboarding systems, delivering high-quality product experiences, and partnering deeply across Product, Design, Operations, and GTM teams.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Take an active role in driving business and product strategies, championing a seamless, intuitive, and efficient onboarding experience.
• Collaborate with cross-functional partners across Product, Design, Operations, and Sales to define priorities and deliver delightful customer activation experiences.
• Leverage AI to reimagine and automate onboarding and implementation workflows, improving speed, personalization, and operational leverage.
• Drive execution of the Onboarding roadmap, ensuring timely, high-quality delivery of systems and features that help customers activate and realize value.
• Lead and manage a team of engineers, including hiring, mentoring, performance management, and establishing strong technical direction.
• Drive continuous improvement in engineering processes, technical architecture, and product quality.
• Foster a culture of innovation, collaboration, accountability, and customer obsession across the team.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Strong technical background and understanding of software development principles.
• Expertise leading full-stack engineering teams delivering end-to-end product experiences.
• Regularly works with cross-functional partners (e.g. Product, Design, Operations, Sales) and excels in driving alignment across stakeholders.
• Data-driven mindset with the ability to evaluate impact, measure funnel performance, and optimize activation metrics.
• Track record building AI-powered product experiences, including LLM-driven automation and personalization.

Bonus points

• Experience with data platforms such as Snowflake, Hex, or similar.
• Experience building systems related to onboarding, implementation, identity, workflow automation, customer lifecycle products, or other customer facing experiences.
• You have started your own technology venture or were an early technical founder/employee. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 CAD - $300,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering group responsible for driving Brex’s growth engine. This role involves strategic planning, team management, technical guidance, and cross-functional collaboration. The ideal candidate is a seasoned engineering leader with a strong background in driving growth.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor high-performing teams of both product engineers and Salesforce admins and developers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for our Salesforce platform, GTM applications, and Marketing website (Brex.com), ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Sales, Marketing, Operations, and CX systems and workflows of your teams to drive efficiency and unlock new capabilities.
• Partner with stakeholders across Sales, Marketing, Operations, and CX, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and rep capacity.
• Own the operational excellence of your group, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for Sales and Marketing applications and the Salesforce ecosystem, including advanced DevOps (CI/CD, source control, release management), code quality, and system governance.
• Design and oversee the implementation of complex integrations and automation across our GTM systems and third-party applications, including owning build vs buy decisions.

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 8+ years of software engineering experience with a strong technical background, with 3+ years of experience managing or leading multiple technical teams in a high-growth environment.
• 3+ years of progressive experience in Salesforce development and architecture.
• Deep expertise in the Salesforce platform, including Apex, Lightning Web Components, SOQL, and platform APIs.
• Experience architecting and building robust integrations between Salesforce and a broader ecosystem of GTM tools and third-party applications.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners (e.g. Sales, Marketing, CX, and Operations) at all levels, from individual contributors to senior leadership.
• A strategic mindset with the ability to balance long-term platform health with immediate business needs, and a proven ability to prioritize and push back when work is not aligned with company goals.
• A passion for leveraging AI to improve both team productivity and the products you build.

Bonus points

• Salesforce certifications (e.g., Platform Developer II, Application/System Architect).
• Experience managing remote or distributed engineering teams.
• Former founders welcome.
• Experience building Slack applications and integrations.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!
• You are a champion for the customer and constantly put yourself in the shoes of your users, and strive to create an intuitive and delightful experience.

Compensation

The expected salary range for this role is $300,000 - $375,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering group responsible for driving Brex’s growth engine. This role involves strategic planning, team management, technical guidance, and cross-functional collaboration. The ideal candidate is a seasoned engineering leader with a strong background in driving growth.

Where you’ll work

This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor high-performing teams of both product engineers and Salesforce admins and developers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for our Salesforce platform, GTM applications, and Marketing website (Brex.com), ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Sales, Marketing, Operations, and CX systems and workflows of your teams to drive efficiency and unlock new capabilities.
• Partner with stakeholders across Sales, Marketing, Operations, and CX, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and rep capacity.
• Own the operational excellence of your group, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for Sales and Marketing applications and the Salesforce ecosystem, including advanced DevOps (CI/CD, source control, release management), code quality, and system governance.
• Design and oversee the implementation of complex integrations and automation across our GTM systems and third-party applications, including owning build vs buy decisions.

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 8+ years of software engineering experience with a strong technical background, with 3+ years of experience managing or leading multiple technical teams in a high-growth environment.
• 3+ years of progressive experience in Salesforce development and architecture.
• Deep expertise in the Salesforce platform, including Apex, Lightning Web Components, SOQL, and platform APIs.
• Experience architecting and building robust integrations between Salesforce and a broader ecosystem of GTM tools and third-party applications.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners (e.g. Sales, Marketing, CX, and Operations) at all levels, from individual contributors to senior leadership.
• A strategic mindset with the ability to balance long-term platform health with immediate business needs, and a proven ability to prioritize and push back when work is not aligned with company goals.
• A passion for leveraging AI to improve both team productivity and the products you build.

Bonus points

• Salesforce certifications (e.g., Platform Developer II, Application/System Architect).
• Experience managing remote or distributed engineering teams.
• Former founders welcome.
• Experience building Slack applications and integrations.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!
• You are a champion for the customer and constantly put yourself in the shoes of your users, and strive to create an intuitive and delightful experience.

Compensation

The expected salary range for this role is $300,000 - $375,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering group responsible for driving Brex’s growth engine. This role involves strategic planning, team management, technical guidance, and cross-functional collaboration. The ideal candidate is a seasoned engineering leader with a strong background in driving growth.

Where you’ll work

This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor high-performing teams of both product engineers and Salesforce admins and developers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for our Salesforce platform, GTM applications, and Marketing website (Brex.com), ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Sales, Marketing, Operations, and CX systems and workflows of your teams to drive efficiency and unlock new capabilities.
• Partner with stakeholders across Sales, Marketing, Operations, and CX, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and rep capacity.
• Own the operational excellence of your group, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for Sales and Marketing applications and the Salesforce ecosystem, including advanced DevOps (CI/CD, source control, release management), code quality, and system governance.
• Design and oversee the implementation of complex integrations and automation across our GTM systems and third-party applications, including owning build vs buy decisions.

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 8+ years of software engineering experience with a strong technical background, with 3+ years of experience managing or leading multiple technical teams in a high-growth environment.
• 3+ years of progressive experience in Salesforce development and architecture.
• Deep expertise in the Salesforce platform, including Apex, Lightning Web Components, SOQL, and platform APIs.
• Experience architecting and building robust integrations between Salesforce and a broader ecosystem of GTM tools and third-party applications.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners (e.g. Sales, Marketing, CX, and Operations) at all levels, from individual contributors to senior leadership.
• A strategic mindset with the ability to balance long-term platform health with immediate business needs, and a proven ability to prioritize and push back when work is not aligned with company goals.
• A passion for leveraging AI to improve both team productivity and the products you build.

Bonus points

• Salesforce certifications (e.g., Platform Developer II, Application/System Architect).
• Experience managing remote or distributed engineering teams.
• Former founders welcome.
• Experience building Slack applications and integrations.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!
• You are a champion for the customer and constantly put yourself in the shoes of your users, and strive to create an intuitive and delightful experience.

Compensation

The expected salary range for this role is $300,000 - $375,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering group responsible for driving Brex’s growth engine. This role involves strategic planning, team management, technical guidance, and cross-functional collaboration. The ideal candidate is a seasoned engineering leader with a strong background in driving growth.

Where you’ll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor high-performing teams of both product engineers and Salesforce admins and developers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for our Salesforce platform, GTM applications, and Marketing website (Brex.com), ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Sales, Marketing, Operations, and CX systems and workflows of your teams to drive efficiency and unlock new capabilities.
• Partner with stakeholders across Sales, Marketing, Operations, and CX, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and rep capacity.
• Own the operational excellence of your group, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for Sales and Marketing applications and the Salesforce ecosystem, including advanced DevOps (CI/CD, source control, release management), code quality, and system governance.
• Design and oversee the implementation of complex integrations and automation across our GTM systems and third-party applications, including owning build vs buy decisions.

Requirements

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
• 8+ years of software engineering experience with a strong technical background, with 3+ years of experience managing or leading multiple technical teams in a high-growth environment.
• 3+ years of progressive experience in Salesforce development and architecture.
• Deep expertise in the Salesforce platform, including Apex, Lightning Web Components, SOQL, and platform APIs.
• Experience architecting and building robust integrations between Salesforce and a broader ecosystem of GTM tools and third-party applications.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners (e.g. Sales, Marketing, CX, and Operations) at all levels, from individual contributors to senior leadership.
• A strategic mindset with the ability to balance long-term platform health with immediate business needs, and a proven ability to prioritize and push back when work is not aligned with company goals.
• A passion for leveraging AI to improve both team productivity and the products you build.

Bonus points

• Salesforce certifications (e.g., Platform Developer II, Application/System Architect).
• Experience managing remote or distributed engineering teams.
• Former founders welcome.
• Experience building Slack applications and integrations.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!
• You are a champion for the customer and constantly put yourself in the shoes of your users, and strive to create an intuitive and delightful experience.

Compensation

The expected salary range for this role is $300,000 - $375,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering team responsible for Brex’s GTM Engineering surfaces, enabling our growth engine across Marketing, Sales, and self-serve funnels. This role focuses on building and optimizing our marketing website (Brex.com), GTM applications, top-of-funnel experiences, and AI-powered systems that increase efficiency, reduce CAC, and improve sales and marketing effectiveness.

Where you’ll work

This role will be based in our Vancouver office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor a high-performing team of product engineers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for Brex.com, GTM applications, and top-of-funnel growth systems, ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Marketing, Sales, and Operations workflows to drive efficiency and unlock new capabilities.
• Operate at all levels, guiding your team through complex technical challenges while staying close to the code and contributing to design.
• Partner with stakeholders across Marketing, Sales, and Growth, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and conversion rates.
• Align ad-hoc requests to broader business strategy, ensuring the team is focused on the most impactful work and confidently declining projects that are not strategically aligned.
• Own the operational excellence of your team, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for GTM applications and growth surfaces, including CI/CD, source control, code quality, observability, and system governance.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Experience architecting and building growth surfaces or marketing engineering systems.
• Strong frontend, data, and backend technical fundamentals, with experience in modern frameworks.
• Experience with GTM systems, marketing automation tools, experimentation platforms, or analytics instrumentation.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners in Sales and Marketing at all levels.
• A growth-hacking, AI-native mindset with a proven ability to design and execute GTM strategies that drive meaningful revenue impact.

Bonus points

• Experience managing remote or distributed engineering teams.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 CAD - $300,000 CAD. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering team responsible for Brex’s GTM Engineering surfaces, enabling our growth engine across Marketing, Sales, and self-serve funnels. This role focuses on building and optimizing our marketing website (Brex.com), GTM applications, top-of-funnel experiences, and AI-powered systems that increase efficiency, reduce CAC, and improve sales and marketing effectiveness.

Where you’ll work

This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor a high-performing team of product engineers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for Brex.com, GTM applications, and top-of-funnel growth systems, ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Marketing, Sales, and Operations workflows to drive efficiency and unlock new capabilities.
• Operate at all levels, guiding your team through complex technical challenges while staying close to the code and contributing to design.
• Partner with stakeholders across Marketing, Sales, and Growth, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and conversion rates.
• Align ad-hoc requests to broader business strategy, ensuring the team is focused on the most impactful work and confidently declining projects that are not strategically aligned.
• Own the operational excellence of your team, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for GTM applications and growth surfaces, including CI/CD, source control, code quality, observability, and system governance.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Experience architecting and building growth surfaces or marketing engineering systems.
• Strong frontend, data, and backend technical fundamentals, with experience in modern frameworks.
• Experience with GTM systems, marketing automation tools, experimentation platforms, or analytics instrumentation.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners in Sales and Marketing at all levels.
• A growth-hacking, AI-native mindset with a proven ability to design and execute GTM strategies that drive meaningful revenue impact.

Bonus points

• Experience managing remote or distributed engineering teams.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering team responsible for Brex’s GTM Engineering surfaces, enabling our growth engine across Marketing, Sales, and self-serve funnels. This role focuses on building and optimizing our marketing website (Brex.com), GTM applications, top-of-funnel experiences, and AI-powered systems that increase efficiency, reduce CAC, and improve sales and marketing effectiveness.

Where you’ll work

This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor a high-performing team of product engineers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for Brex.com, GTM applications, and top-of-funnel growth systems, ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Marketing, Sales, and Operations workflows to drive efficiency and unlock new capabilities.
• Operate at all levels, guiding your team through complex technical challenges while staying close to the code and contributing to design.
• Partner with stakeholders across Marketing, Sales, and Growth, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and conversion rates.
• Align ad-hoc requests to broader business strategy, ensuring the team is focused on the most impactful work and confidently declining projects that are not strategically aligned.
• Own the operational excellence of your team, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for GTM applications and growth surfaces, including CI/CD, source control, code quality, observability, and system governance.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Experience architecting and building growth surfaces or marketing engineering systems.
• Strong frontend, data, and backend technical fundamentals, with experience in modern frameworks.
• Experience with GTM systems, marketing automation tools, experimentation platforms, or analytics instrumentation.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners in Sales and Marketing at all levels.
• A growth-hacking, AI-native mindset with a proven ability to design and execute GTM strategies that drive meaningful revenue impact.

Bonus points

• Experience managing remote or distributed engineering teams.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Engineering

Engineering at Brex is about building systems that scale with speed and intention. Our teams span Software, Data, Security, and IT, and operate with high autonomy and deep collaboration. We tackle hard technical problems, own our outcomes, and push for excellence at every level — from architecture to deployment. It’s an environment where engineering is a craft, and builders become leaders.

What you’ll do

You will lead the engineering team responsible for Brex’s GTM Engineering surfaces, enabling our growth engine across Marketing, Sales, and self-serve funnels. This role focuses on building and optimizing our marketing website (Brex.com), GTM applications, top-of-funnel experiences, and AI-powered systems that increase efficiency, reduce CAC, and improve sales and marketing effectiveness.

Where you’ll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead and mentor a high-performing team of product engineers, fostering their career development through coaching, feedback, and hands-on guidance.
• Drive the architectural vision, technical roadmap, and project execution for Brex.com, GTM applications, and top-of-funnel growth systems, ensuring scalability, performance, and security.
• Champion and integrate AI-native solutions within our Marketing, Sales, and Operations workflows to drive efficiency and unlock new capabilities.
• Operate at all levels, guiding your team through complex technical challenges while staying close to the code and contributing to design.
• Partner with stakeholders across Marketing, Sales, and Growth, acting as a strategic advisor to translate business needs into a prioritized engineering backlog while being jointly accountable to business metrics such as CAC, payback, and conversion rates.
• Align ad-hoc requests to broader business strategy, ensuring the team is focused on the most impactful work and confidently declining projects that are not strategically aligned.
• Own the operational excellence of your team, managing sprint capacity, removing blockers, and ensuring high-velocity, high-quality delivery.
• Establish and enforce engineering best practices for GTM applications and growth surfaces, including CI/CD, source control, code quality, observability, and system governance.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• 6+ years of software engineering experience with strong technical depth
• 3+ years of experience managing or leading engineers in a high-growth environment.
• Experience architecting and building growth surfaces or marketing engineering systems.
• Strong frontend, data, and backend technical fundamentals, with experience in modern frameworks.
• Experience with GTM systems, marketing automation tools, experimentation platforms, or analytics instrumentation.
• Excellent interpersonal and relationship-building skills with the ability to manage and communicate effectively with XFN partners in Sales and Marketing at all levels.
• A growth-hacking, AI-native mindset with a proven ability to design and execute GTM strategies that drive meaningful revenue impact.

Bonus points

• Experience managing remote or distributed engineering teams.
• Experience with B2B growth.
• You have started your own technology venture or were a foundational engineering member of an early-stage start up. We value entrepreneurial spirit & scrappiness!

Compensation

The expected salary range for this role is $240,000 - $300,000. However, the starting base pay will depend on a number of factors including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Brex LLC is a wholly owned subsidiary of Capital One, N.A.

Programmable DNA, the software of Life, is finally here! Twist Bioscience is developing a disruptive Synthetic DNA technology that will change the world, enabling widespread health and sustainability. Synthetic biologists will use our products to engineer how organisms produce cures to diseases, make everyday chemicals by using the atmosphere as the carbon source, enable plants to make their own fertilizers, and to create in-vivo diagnostics that alert us when we are sick, and many more applications.

Reporting to the Director of Commercial Project Management, the Senior Project Manager, Custom Antibodies will coordinate multiple simultaneous projects for our high-throughput Antibody/IgG offerings. You will manage project execution from the initial inquiry through final delivery. This includes managing communication between several internal departments—Sales, Customer Service, Tech Support, Operations, Product Management, Finance etc—to create quotes/Statements of Work (SOWs) and ensure customers receive proactive updates on their project’s progress.

What You’ll Be Doing

• Manage End-to-End Coordination: Oversee custom Antibody projects from intake to final delivery, ensuring smooth transitions between quoting, production, and Antibody/data delivery.
• Design & Quoting: Gather antibody design requirements to ensure quotes and SOWs accurately reflect customer needs, accurate costing, and the production team's capabilities.
• Track & Report: Prepare quotes and maintain real-time status updates in the project tracker for all issued quotations and active orders.
• Customer Communication: Serve as the primary contact for project timelines, data quality, and technical updates; respond to inquiries or route them to the correct internal expert for prompt follow-up.
• System Accuracy: Maintain precise records of quotes, orders in progress, and shipments to ensure reliable reporting.
• Process Improvement: Identify workflow inefficiencies and suggest practical ways to scale operations as the department grows.

What You’ll Bring to the Team

• Education: Bachelor’s degree in Biology, Chemistry, or a related field. An advanced degree or hands-on laboratory experience is a plus.
• Experience: 4–5 years in the life sciences. A technical background in antibody engineering and/or antibody characterization is preferred. Familiarity with Salesforce and Jira is a plus.
• Project Management: 1–2 years of experience leading scientific projects in a commercial setting, with a proven ability to manage timelines across different departments.
• Collaborative Influence: Ability to work effectively with customers and internal teams (Sales, Operations, Customer & Tech Support, Finance, etc) to move projects forward without direct authority over those teams.
• Operational Skills: Strong organizational and communication skills, with the ability to meet deadlines and maintain high standards while under pressure.
• Problem-Solving & Scalability: A track record of identifying bottlenecks in a workflow and implementing practical, organized solutions that help a team handle more volume.

About Twist Bioscience

Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.

At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.

Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.

We are looking for a highly customer-obsessed, strategic, and execution-driven Product Manager to own key product areas across Workstream’s platform.

In this role, you will define your product area’s strategy, roadmap, and long-term vision—owning everything from customer discovery and hypothesis development to execution, iteration, and measurable business outcomes. You will be responsible for shaping the product story, setting north star metrics, and driving investments that improve how hourly businesses hire, manage, and retain their workforce.

This role is ideal for someone who thrives in fast-paced startup environments, loves spending time with customers, and combines strategic thinking with relentless execution. You will work cross-functionally across Engineering, Design, Sales, Customer Success, Business Development, and Leadership to identify opportunities, prioritize resources, and bring impactful products to market.

What You’ll Do

• Own product strategy, roadmap, and execution for a core Workstream product area
• Define product vision, north star metrics, and success criteria aligned with company priorities
• Spend significant time with customers, users, and customer-facing teams to identify patterns, pain points, and emerging market opportunities
• Partner closely with Sales, Customer Success, Business Development, and Operations to gather business requirements and translate them into scalable product solutions
• Build and manage relationships with strategic external partners (e.g. job boards, integrations, ecosystem partners) and continuously improve product capabilities through these partnerships
• Conduct market, competitive, and customer research to develop and validate product hypotheses
• Take a hypothesis-driven, experimentation-first approach to product discovery and iteration
• Write detailed product specifications, user stories, and UX requirements that enable high-quality execution
• Collaborate closely with Engineering and Design teams to ship products quickly while balancing speed, quality, and long-term scalability
• Be highly resourceful and pragmatic in solving customer problems—whether through automation, integrations, operational workflows, or lightweight solutions
• Drive alignment across Product, Engineering, Design, GTM, and executive stakeholders
• Present product strategy, roadmap progress, and business impact across all levels of the organization

What We’re Looking For

• 5-7+ years of Product Management experience, ideally in SaaS, growth, marketplace, or startup environments
• Experience utilizing AI to make you and your team more effective
• Understanding of AI landscape and tools
• Experience working in a fast-paced, scaling startup (typically <500 employees) or demonstrated ability to thrive in high-growth environments
• Proven track record of owning product initiatives from concept through launch (0→1) and iteration (1→N), incorporating both Go To Market and PLG motions
• Strong customer empathy and genuine enthusiasm for talking directly with users
• Excellent analytical, strategic, and hypothesis-driven problem-solving skills
• Exceptional written and verbal communication skills with the ability to influence cross-functional stakeholders
• Strong partnership skills across Engineering, Sales, Customer Success, Marketing, and Operations
• Ability to move quickly, prioritize effectively, and operate with resourcefulness in ambiguous environments
• Experience writing product specs, user stories, and translating business needs into product execution

Bonus Points

• Experience in growth product management or marketplace products
• Experience with HR tech, hiring, payroll, scheduling, workforce management, or local business software
• Familiarity with job board ecosystems, integrations, or external platform partnerships
• Experience working with offshore or distributed engineering teams
• Background in hourly work industries such as restaurants, retail, hospitality, or frontline operations
• Experience with one or more of the following product categories: HRIS, Payroll, Scheduling, Time & Attendance, or Hiring

What We Offer

• A mission-driven and value-based company dedicated to empower deskless workers and local businesses
• An early employee opportunity at a Series B hyper-growth startup; work with the founding team and industry veterans to accelerate your career
• Competitive salary and equity
• Comprehensive health coverage: medical, dental, and vision. We pay 95% of your premiums for our employees and 85% for dependents
• 401K Plan
• Pre-tax commuter benefits
• Flexible PTO

Location Requirements

While we are looking for the best talent globally, the ideal candidate will be based in the San Francisco Bay Area to collaborate closely with our HQ. We are also open to candidates in Vancouver and Utah who can effectively manage the travel requirements between our primary hubs.

Salary Range

In compliance with the California Pay Transparency Law, the base salary range for this role is between $150k to $170k base in San Francisco. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

What we are looking for

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all.

We're searching for a Staff Security Platform Engineer to join our Enterprise Security Engineering team, reporting to the Technical Lead Manager of Security Engineering.

Aurora is scaling its autonomous trucking operations, and we need someone who makes our security tools actually work, not just deployed, but deeply configured, continuously tuned, and fully leveraged. This role is for the practitioner who has spent their career living inside security platforms: the person who knows their EDR better than the vendor's own support team, who can write a SIEM query from memory, and who instinctively knows when an alert is misfiring and exactly why.

This is not a software engineering role. It's a role for an elite security operator — someone with the instincts of a seasoned SOC analyst and the technical depth to own the platforms that power detection, response, and protection at enterprise scale. If you find deep satisfaction in mastering a tool, closing a coverage gap, or hunting down a threat that nobody else noticed, this role was written for you.

In this role you will

• Own the operational health, configuration, and continuous improvement of Aurora's enterprise security platform stack — including EDR/XDR, MDM, SIEM, DLP, IAM/IGA, DNS security, Email security, and PKI — ensuring each tool is tuned, policy-complete, and delivering reliable signal.
• Develop and refine detection rules, correlation logic, and alert policies, reducing noise while ensuring Aurora maintains high-fidelity coverage against real threats.
• Conduct proactive threat hunting across Aurora's security telemetry — forming hypotheses, querying logs, and investigating anomalies before they surface as incidents.
• Serve as the deepest internal expert on Aurora's enterprise security tooling, acting as the escalation point for complex platform issues, misconfigurations, and detection failures.
• Participate in the team's on-call rotation, leading deep-dive investigations into security alerts and incidents and driving triage, containment, and root cause analysis.
• Continuously audit and validate that existing security controls are configured to actually do what they're supposed to do — not just deployed and forgotten.
• Maintain operational runbooks, detection documentation, and platform configuration records, ensuring the team can operate consistently and scale institutional knowledge.

Required qualifications

• 12+ years of hands-on experience in enterprise security operations, security platform administration, or a senior SOC engineering role — with a career built on deep operational ownership of security tooling rather than software development.
• Expert-level proficiency administering and operating at least two enterprise security platforms (e.g., CrowdStrike, SentinelOne, Splunk, Panther, Sentinel, Jamf, Kandji/Iru, Puppet, WorkspaceONE, Intune, Zscaler, Okta, Proofpoint, Wiz, osquery), with strong working knowledge across several others.
• Demonstrated ability to tune and optimize security platforms beyond out-of-the-box configurations — writing custom detection logic, adjusting policy sets, and validating control effectiveness.
• Strong log analysis and threat hunting skills: you know how to build a hypothesis, write the query, follow the thread, and know when to escalate.
• Experience conducting thorough incident investigations — triage, containment, root cause analysis, and post-incident review — and communicating findings clearly to technical and non-technical stakeholders.
• Ability to assess security control effectiveness: not just "is this tool deployed" but "is it configured correctly, covering the right scope, and generating actionable signal."
• Comfort working under pressure in ambiguous, fast-moving situations with competing priorities.

Desirable qualifications

• Scripting ability for automation, log parsing, or workflow improvement (Python, Bash, or similar) — you don't need to be a software engineer, but you can write a script when it saves you an hour.
• Deep familiarity with MITRE ATT&CK as an operational tool for detection gap analysis and threat hunting hypothesis development.
• Experience with AWS security telemetry (CloudTrail, GuardDuty, Security Hub) and integrating cloud signals into a corporate SIEM.
• Familiarity with Zero Trust and identity-centric security models as they apply to policy enforcement in IAM and endpoint platforms.
• Platform-specific certifications such as CrowdStrike Certified Falcon Administrator, Splunk Core Certified Power User, or equivalent — or practitioner certifications like GCIH, GCIA, GCFE, or GCFA.

The base salary range for this position is $189,000 - $274,000 per Year. Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

Accounting at Brex

The Accounting team at Brex ensures we produce accurate and timely financial results to stakeholders to guide the business forward.  We go beyond closing the books — we automate, iterate, and improve processes in close collaboration with partners across the business. The team also serves as power users and thought leaders for Brex's own products. We bring precision and curiosity to everything we build, combining deep ownership with a product mindset to help shape the future of finance.

What you’ll do

The Financial Reporting Manager will manage all aspects of our financial reporting processes. The primary responsibility involves the preparation and distribution of financials in line with internal management reporting format and GAAP standards. You are responsible for maintaining the integrity of our financial records as well as developing reporting processes that scale as Brex evolves and matures. You will work cross functionally within a detail-oriented environment where creative problem solving is highly valued. The Financial Reporting Manager is expected to manage multiple priorities concurrently without compromising quality, accuracy or completeness.

Where you'll work

This role will be based in our San Francisco office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead the monthly, quarterly and annual preparation of consolidated and entity-only financial statements for internal and external use
• Manage various reporting for regulated entities, ensuring the highest level of compliance with the regulatory reporting requirements 
• Act as the subject matter expert, evaluate complex, non-routine transactions and provide technical accounting guidance and disclosure recommendations
• Stay current on FASB pronouncements and proactively assess impact to the Company in partnership with business stakeholders
• Iterate and develop GAAP accounting policies and support high-impact business initiatives such as post-merger integration and product launches
• Act as the primary accounting stakeholder for Business Systems initiatives, ensuring that ERP configurations and mapping logics are maintained appropriately
• Design and implement controls over financial reporting, including identifying control objectives, mapping risks, and determining appropriate control activities across the close and reporting cycle
• Create sustainable, repeatable and scalable processes, including the review and update of process documentation 
• Play a strategic role and serve as the primary liaison between accounting, finance, and the broader business organization for new initiatives and projects
• Ensure timely close through the preparation and review of journal entries, reconciliations and variance analytics, as well as coordination with FP&A 
• Identify and deliver process improvements via automation, AI initiatives and cross functional collaboration

Requirements

• CPA license
• 6+ years of public accounting or private industry experience
• Strong technical accounting and financial reporting knowledge in US GAAP
• Effective verbal, listening, and written communication skills
• Ability to work in a fast-paced environment and address difficult situations in a professional manner
• Innovative and able to provide “outside of the box” solutions 
• Passion for having an owner’s mentality towards responsibilities and for career growth
• Experience implementing and improving business processes and systems
• Strong interpersonal skills and ability to manage deadlines effectively
• Proficient in Microsoft Excel and Google Sheets

Bonus Points

• A combination of public accounting and private industry experience
• Relevant experience in credit card/payment processing 
• Knowledge and experience using AI tools such as ChatGPT, Claude and/or Google Gemini
• Knowledge and experience using NetSuite, Looker and/or other data visualization/ automation software
• Knowledge and experience using DFIN, Workiva or similar financial reporting platforms

Compensation

The expected salary range for this role is $131,000- $163,000. However, the starting base pay will depend on several factors, including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Accounting at Brex

The Accounting team at Brex ensures we produce accurate and timely financial results to stakeholders to guide the business forward.  We go beyond closing the books — we automate, iterate, and improve processes in close collaboration with partners across the business. The team also serves as power users and thought leaders for Brex's own products. We bring precision and curiosity to everything we build, combining deep ownership with a product mindset to help shape the future of finance.

What you’ll do

The Financial Reporting Manager will manage all aspects of our financial reporting processes. The primary responsibility involves the preparation and distribution of financials in line with internal management reporting format and GAAP standards. You are responsible for maintaining the integrity of our financial records as well as developing reporting processes that scale as Brex evolves and matures. You will work cross functionally within a detail-oriented environment where creative problem solving is highly valued. The Financial Reporting Manager is expected to manage multiple priorities concurrently without compromising quality, accuracy or completeness.

Where you'll work

This role will be based in our New York office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead the monthly, quarterly and annual preparation of consolidated and entity-only financial statements for internal and external use
• Manage various reporting for regulated entities, ensuring the highest level of compliance with the regulatory reporting requirements 
• Act as the subject matter expert, evaluate complex, non-routine transactions and provide technical accounting guidance and disclosure recommendations
• Stay current on FASB pronouncements and proactively assess impact to the Company in partnership with business stakeholders
• Iterate and develop GAAP accounting policies and support high-impact business initiatives such as post-merger integration and product launches
• Act as the primary accounting stakeholder for Business Systems initiatives, ensuring that ERP configurations and mapping logics are maintained appropriately
• Design and implement controls over financial reporting, including identifying control objectives, mapping risks, and determining appropriate control activities across the close and reporting cycle
• Create sustainable, repeatable and scalable processes, including the review and update of process documentation 
• Play a strategic role and serve as the primary liaison between accounting, finance, and the broader business organization for new initiatives and projects
• Ensure timely close through the preparation and review of journal entries, reconciliations and variance analytics, as well as coordination with FP&A 
• Identify and deliver process improvements via automation, AI initiatives and cross functional collaboration

Requirements

• CPA license
• 6+ years of public accounting or private industry experience
• Strong technical accounting and financial reporting knowledge in US GAAP
• Effective verbal, listening, and written communication skills
• Ability to work in a fast-paced environment and address difficult situations in a professional manner
• Innovative and able to provide “outside of the box” solutions 
• Passion for having an owner’s mentality towards responsibilities and for career growth
• Experience implementing and improving business processes and systems
• Strong interpersonal skills and ability to manage deadlines effectively
• Proficient in Microsoft Excel and Google Sheets

Bonus Points

• A combination of public accounting and private industry experience
• Relevant experience in credit card/payment processing 
• Knowledge and experience using AI tools such as ChatGPT, Claude and/or Google Gemini
• Knowledge and experience using NetSuite, Looker and/or other data visualization/ automation software
• Knowledge and experience using DFIN, Workiva or similar financial reporting platforms

Compensation

The expected salary range for this role is $131,000- $163,000. However, the starting base pay will depend on several factors, including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Accounting at Brex

The Accounting team at Brex ensures we produce accurate and timely financial results to stakeholders to guide the business forward.  We go beyond closing the books — we automate, iterate, and improve processes in close collaboration with partners across the business. The team also serves as power users and thought leaders for Brex's own products. We bring precision and curiosity to everything we build, combining deep ownership with a product mindset to help shape the future of finance.

What you’ll do

The Financial Reporting Manager will manage all aspects of our financial reporting processes. The primary responsibility involves the preparation and distribution of financials in line with internal management reporting format and GAAP standards. You are responsible for maintaining the integrity of our financial records as well as developing reporting processes that scale as Brex evolves and matures. You will work cross functionally within a detail-oriented environment where creative problem solving is highly valued. The Financial Reporting Manager is expected to manage multiple priorities concurrently without compromising quality, accuracy or completeness.

Where you'll work

This role will be based in our Seattle office. We are a hybrid environment that combines the energy and connections of being in the office with the benefits and flexibility of working from home. We currently require a minimum of three coordinated days in the office per week, Monday, Wednesday and Thursday. As a perk, we also have up to four weeks per year of fully remote work!

Responsibilities

• Lead the monthly, quarterly and annual preparation of consolidated and entity-only financial statements for internal and external use
• Manage various reporting for regulated entities, ensuring the highest level of compliance with the regulatory reporting requirements 
• Act as the subject matter expert, evaluate complex, non-routine transactions and provide technical accounting guidance and disclosure recommendations
• Stay current on FASB pronouncements and proactively assess impact to the Company in partnership with business stakeholders
• Iterate and develop GAAP accounting policies and support high-impact business initiatives such as post-merger integration and product launches
• Act as the primary accounting stakeholder for Business Systems initiatives, ensuring that ERP configurations and mapping logics are maintained appropriately
• Design and implement controls over financial reporting, including identifying control objectives, mapping risks, and determining appropriate control activities across the close and reporting cycle
• Create sustainable, repeatable and scalable processes, including the review and update of process documentation 
• Play a strategic role and serve as the primary liaison between accounting, finance, and the broader business organization for new initiatives and projects
• Ensure timely close through the preparation and review of journal entries, reconciliations and variance analytics, as well as coordination with FP&A 
• Identify and deliver process improvements via automation, AI initiatives and cross functional collaboration

Requirements

• CPA license
• 6+ years of public accounting or private industry experience
• Strong technical accounting and financial reporting knowledge in US GAAP
• Effective verbal, listening, and written communication skills
• Ability to work in a fast-paced environment and address difficult situations in a professional manner
• Innovative and able to provide “outside of the box” solutions 
• Passion for having an owner’s mentality towards responsibilities and for career growth
• Experience implementing and improving business processes and systems
• Strong interpersonal skills and ability to manage deadlines effectively
• Proficient in Microsoft Excel and Google Sheets

Bonus Points

• A combination of public accounting and private industry experience
• Relevant experience in credit card/payment processing 
• Knowledge and experience using AI tools such as ChatGPT, Claude and/or Google Gemini
• Knowledge and experience using NetSuite, Looker and/or other data visualization/ automation software
• Knowledge and experience using DFIN, Workiva or similar financial reporting platforms

Compensation

The expected salary range for this role is $131,000- $163,000. However, the starting base pay will depend on several factors, including the candidate’s location, skills, experience, market demands, and internal pay parity. Depending on the position offered, equity and other forms of compensation may be provided as part of a total compensation package.

Build the team. Drive the results. Own the outcome.

At Stress Free Auto Care, our General Managers operate like business owners, You will lead the daily operation of a high-volume service business with direct accountability for profitability, team performance, operational execution, and customer experience. 

Over the past six years, Stress Free Auto Care has grown to 30 locations, becoming one of the fastest-scaling automotive service companies in the country. We are now entering our next phase of growth with plans to expand to 300 locations over the next four years. As we scale, high-performing General Managers will have significant opportunities to grow into multi-unit and senior leadership roles. 

This role is designed for strong operators and business leaders who enjoy analyzing performance, improving operations, and developing high-performing teams. You will have ownership of the location's results from revenue growth and margin performance to team productivity and customer satisfaction. 

Prior automotive experience is not required. We provide a two-week intensive training program that equips leaders from retail, hospitality, service and other operational industries with everything they need to succeed.

Key Responsibilities

• Own the financial performance of the business, managing daily and monthly P&L results while making operational decisions that improve revenue, margins and overall profitability. 
• Drive revenue growth and gross profit performance by identifying new business opportunities, improving team sales execution, and managing pricing, productivity, and cost controls. 
• Lead and develop a high-performing team, including hiring, training, coaching, performance, management, and creating a culture of accountability and continuous improvement. 
• Optimize operational efficiency, using both real-time observation and performance data to ensure smooth workflows, strong productivity, and consistent execution. 
• Deliver exceptional customer experiences by maintaining high service standards, resolving customer concerns, and implementing improvements that increase retention and loyalty. 
• Leverage technology and operational systems to manage performance, monitor key metrics, and make data driven decisions that improve the business. 

What We're Looking For

• Proven operational leadership experience managing a business unit, location, or department with accountability for performance outcomes. 
• Strong financial and business acumen, with the ability to analyze performance metrics, interpret P&L data, and make operational decisions that improve profitability. 
• Experience leading revenue-driven teams, with a track record of improving sales performance, productivity, and margin management.
• Demonstrated success developing teams, including hiring, coaching, performance management, and building a culture of accountability and results. 
• Operational instincts and problem-solving ability, with the capacity to quickly assess a business, identify opportunities for improvement, and execute solutions. 
• Comfort working in fast-paced environments where leaders are expected to take ownership and drive measurable outcomes. 
• Ability to quickly learn and utilize new technology platforms to manage operations and performance. 

Physical Requirements

• Lift up to 50 lbs as needed.
• Work with tools overhead and in tight spaces.
• Stand and walk for the majority of the workday in a high-volume environment.
• Have the dexterity to use hand tools efficiently and drive manual transmission vehicles.

What We Offer

Compensation: $100,000 - $120,000 Base Salary + $20,000 - $30,000 Annual Bonus (Paid Monthly) + up to 6% Gross Profit Share

• Medical, Dental & Vision insurance coverage begins the first of the month following your start date
• Paid Time Off, Paid Sick Time & Company Paid Holidays
• 401(k) retirement plan with up to 4% matching
• Two week leadership and operations training program designed to set you up for success in the role
• The opportunity to join a rapidly scaling company, with clear pathways into multi-unit and senior leadership roles as we grow from 30 to 300 locations.

About the Role

Flex is seeking a Revenue Operations Manager to build, own, and scale the operational backbone for our New Verticals  division — Flex's expansion beyond rent into non-rent split-pay verticals. Reporting to the Head of Revenue Operations, you'll be the first dedicated RevOps hire to support New Verticalsr, responsible for standing up the systems, processes, and data infrastructure that will power this division through its next phase of growth.

New Verticals is exiting its experimental phase with clear product-market signal and aggressive growth targets. You'll work closely with Business Development,Sales and cross-functional leadership to architect the GTM engine from the ground up — Salesforce configuration, pipeline management, routing, reporting, and the full revenue tech stack. This is a build role: you'll define the playbook, not inherit one.

This is an ideal role for someone who thrives in ambiguity, has stood up RevOps infrastructure before, and wants to shape the operational foundation of a high-growth division.

What You'll Do

Systems Architecture & Ownership

• Build and own the Salesforce environment for New Verticals — objects, fields, page layouts, record types, validation rules, flows, and automations tailored to non-rent split-pay sales motions.
• Design and implement revenue tech stack integrations (CRM, enrichment, routing, marketing) to support NV's distinct sales process and team structure.
• Establish system architecture standards, documentation, and governance that can scale as the division grows from a small team to a full GTM org.
• Serve as the primary systems expert for New Verticals — owning troubleshooting, enhancements, and feature requests end-to-end.

Process Design & GTM Enablement

• Architect the  sales process from lead-to-close — stage definitions, pipeline management, forecasting methodology, and deal hygiene standards.
• Design and deploy routing rules, territory logic, and assignment workflows specific to go-to-market motions (biller channel, D2C, consumer cross-sell).
• Partner with Revenue Operations leadership to align on New Verticals  processes with company-wide RevOps standards while accommodating the division's unique needs.
• Build scalable onboarding workflows and enablement materials for new  hires as the team scales rapidly.

Data, Reporting & Analytics

• Define and maintain core operating metrics — TPV, pipeline velocity, conversion rates, and division-specific KPIs.
• Build dashboards and reports that give Revenue team leadership real-time visibility into pipeline health, forecast accuracy, and team performance.
• Ensure data quality and integrity through validation rules, audits, deduplication, and governance practices.
• Partner with Data and BI teams to ensure data flows cleanly into Snowflake and downstream analytics.

Cross-Functional Leadership

• Act as the operational bridge between the team’s Business Development,Sales, Partner Success, and the broader RevOps team.
• Translate business requirements into system design — converting ambiguous asks into reliable, repeatable processes.
• Represent the  operational needs in company-wide RevOps planning, tool evaluations, and architecture decisions.
• As the division scales, help scope and build the New Verticals  RevOps function — contributing to hiring plans, role definitions, and team structure.

Who You Are

Qualifications

• 5+ years of experience in Revenue Operations, Sales Operations, or GTM Operations, with at least 2 years in a senior or lead capacity.
• Deep Salesforce expertise — you've configured and built environments, not just maintained them. Salesforce Administrator Certification preferred.
• Demonstrated experience standing up RevOps infrastructure for a new or rapidly scaling business unit, division, or company.
• Familiarity with GTM systems such as Outreach, LeanData, Clay and  HubSpot Marketing..
• Experience with AI-assisted operational tooling (e.g., Claude, Claude Code) is a plus.

Skills & Attributes

• Builder mentality — you're energized by creating from zero, not just optimizing what exists.
• Strong architectural thinking — you design systems and processes that scale, not just ones that work today.
• Comfort with ambiguity — you can define scope, make tradeoffs, and move forward when the playbook doesn't exist yet.
• Exceptional cross-functional communication — you translate between technical and business stakeholders fluently.
• High ownership and accountability — you treat the division's operational success as your own.
• Detail-oriented execution paired with strategic perspective — you can wire up a validation rule and advise on GTM process design in the same afternoon.

Compensation

Flex takes a market-based approach to pay, and compensation may vary depending on your primary work location. Work locations are categorized into one of three tiers based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be commensurate with their experience, qualifications, and Flex’s internal leveling guidelines and benchmarks.

• Tier 1 (NYC/SF/Seattle): $136,000—$170,000 USD
• Tier 2: $122,400—$153,000USD
• Tier 3 (SLC): $115,600—$144,500 USD

Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.

As a General Manager in Residence, you will start with a 2-month onboarding sprint in NYC. After that, you will spend your first year running a transit network transformation; taking full ownership of service performance, partner relationships, a 30+ frontline team, and $15M+ P&L. You will be deployed on Via's newest services in high-visibility markets that require building new operational systems from the ground up, not just managing existing ones. The decisions you make here will shape how the market runs for years.

At the end of this deployment, you will transition into a General Manager role in one of Via's major markets: New York City, San Francisco, Seattle, Chicago, or Dallas. These are complex portfolios, generally with larger partner organizations, and strong strategic scope. You'll arrive with the credibility and operational fluency to lead at that level from day one.

This is a unique leadership and operating opportunity for anyone who is eager to lead and manage a high-stakes, high-visibility, and high-impact new market at Via.

What You’ll Do:

• Service Performance
  • Own and manage the end-to-end operating strategy of Via’s service on behalf of our partner
  • Define and manage against KPIs spanning on-time performance, rider satisfaction, safety, and cost efficiency
  • Translate weekly and monthly performance data into decisions
• People Leadership
  • Lead a 30+ team of field operators and drivers, including hiring, coaching, performance management, and culture setting
  • Build an operation where people feel accountable, supported, and proud of what they're delivering
  • Develop frontline leaders within your team who can grow into expanded roles
• Partner & Stakeholder Management
  • Own Via's relationship with the transit agency partner, a public entity with its own board, elected officials, and community accountability
  • Represent Via to community stakeholders, local officials, and riders
• Operational Excellence
  • Drive continuous improvement across vehicle operations, maintenance protocols, and service delivery
  • Identify and execute cost and efficiency improvements that strengthen margin without compromising service
• Product Development
  • Influence the product roadmap for Via's newest Fixed Route products

Who You Are:

• Leadership instinct and experience: You know how to motivate and inspire individuals, from drivers all the way to a transit agency’s CEO
• Ownership mentality: You can build systems that prevent things from going wrong and, if they still do, you find what’s going wrong, own it, and fix it
• Analytical rigor and operational judgment: You use data to make decisions, not just to describe situations. You're equally comfortable in a spreadsheet as in the field
• Partner and stakeholder sophistication: You know how to manage relationships that are complex, high-stakes, and not fully in your control
• Mission alignment that goes beyond the talking points: You embrace that Via's partners are public agencies serving communities that often don't have other options
• Flexible and adaptable: You love the challenge of adapting to change rapidly and making things work on the fly
• Effective at managing multiple tasks simultaneously: You can delegate, prioritize, and take responsibility

Qualifications:

• MBA preferred
• 5+ years of pre-MBA experience in operations, consulting, strategy, tech or a field with meaningful P&L or client accountability
• Demonstrated ability to lead and develop teams
• Willingness to be based in a specific location for the first year of the program, with relocation to a major metro market thereafter
• Full on-site presence required 

Compensation and Benefits:

• Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable
• Salary Range: $140,000 - $175,000 / year
• We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching

There has never been a more exciting time to be on the cutting edge of public mobility. Ready to join the ride?

Via is an equal opportunity employer.

About the Role

We are seeking a GRC Automation Lead to join our GRC organization and build the technical foundation for how we scale our risk and compliance programs. In this role, you will lead the team that designs and implements automated workflows, data pipelines, and integrations that transform manual compliance processes into scalable engineering systems. 

This is a greenfield opportunity to establish the team, architecture, and integrations that will define how we approach governance, risk, and compliance at Anthropic. The core challenge is a data problem: compliance information lives across dozens of systems—cloud infrastructure, identity providers, HR platforms, ticketing tools, code repositories—and your job is to design systems that bring it together, normalize it, and make it actionable. Success in this role comes from understanding how systems connect and how data flows between them, not from writing code yourself.

At Anthropic, you'll also have a unique advantage: the ability to design AI-powered workflows where Claude acts as an extension of your team, handling tasks that would traditionally require additional headcount or manual effort. You'll need ingenuity to identify where agentic AI can accelerate evidence collection, interpret unstructured data, triage compliance gaps, and augment human judgment in risk assessments. Working closely with Security, IT, and Engineering teams, you'll translate compliance and regulatory requirements into solutions that support audit programs including SOC 2, ISO, HIPAA, and FedRAMP, building systems that combine traditional automation with AI capabilities to achieve scale that wouldn't otherwise be possible.

Responsibilities: 

• Lead the team that establishes foundational GRC processes and architecture. Design and build automated workflows for risk management and compliance, creating scalable systems that enable continuous monitoring as Anthropic grows.
• Build data pipelines that aggregate risk, control, and asset information from across our technology stack. This means solving hard data integration problems: mapping disparate schemas, handling inconsistent data quality, and creating unified views of compliance posture through dashboards and reporting tools.
• Inform GRC platform strategy and implementation: in partnership with other programs, evaluate, select, and deploy tooling that meets our compliance requirements.
• Translate written policies and compliance requirements into policy-as-code—working with Engineering and Security teams to express requirements as enforceable rules, automated checks, and continuous validation rather than static documents.
• Establish feedback loops between policy and implementation: surface where technical controls diverge from written requirements, identify where policies need to evolve based on infrastructure realities, and ensure that compliance requirements are expressed in terms engineers can act on.
• Design and deploy agentic AI workflows that extend team capacity, using Claude to serve as a virtual GRC analyst to automate evidence analysis, monitor control effectiveness, draft audit responses, interpret policy documents, and handle other tasks that require reasoning over unstructured information.
• Design and maintain integrations connecting GRC tooling with cloud infrastructure, identity management systems, HRIS platforms, ticketing systems, version control, and CI/CD pipelines—working with engineers to implement integrations that enable automated evidence collection and continuous compliance validation.
• Build and lead an AI-forward GRC engineering function as we scale: hiring team members, establishing practices, and defining the technical roadmap for governance and compliance automation at Anthropic.

You may be a good fit if you:

• Have 12+ years of total experience and 3-4+ years of experience managing technical individual contributors or systems-focused teams, with a proven track record of building or scaling small teams (2-5 people) in security, compliance, automation, or operations functions.
• Are a systems thinker first. You understand how complex environments work: how data flows between systems, where integration points exist, what breaks when systems don't talk to each other. Your strength is designing the right architecture and environment for security monitoring, not necessarily implementing it yourself.
• Have 5+ years of experience designing automated workflows, data pipelines, or system integrations, whether through traditional development, low-code platforms, GRC tools, or process automation. We care about your ability to solve integration problems more than your programming language proficiency.
• Have a relentless focus on data integration: you understand how to pull data from multiple sources, normalize it, join it meaningfully, and surface insights. You're comfortable reasoning about messy, inconsistent data and designing systems that handle edge cases gracefully.
• Understand APIs and integration patterns: REST APIs, webhooks, authentication flows, polling vs. push architectures, and can evaluate systems based on how well they expose data and support automation.
• Can work independently with minimal guidance, taking ownership of complex problems from design through implementation while managing ambiguity inherent in early-stage programs.
• Have strong analytical and problem-solving skills with attention to detail necessary for compliance work, balanced with pragmatism about risk-based prioritization in fast-paced environments.

Strong candidates may have:

• Experience designing or implementing AI-powered automation, agentic workflows, or LLM-based tooling in operational contexts.
• Experience with GRC platforms such as ServiceNow GRC, Vanta, Drata, OneTrust, RSA Archer, or similar tools including configuration, customization, and integration capabilities
• Familiarity with scripting languages (Python or similar) for automation tasks, API interactions, and data transformation.
• Prior experience in high-growth startup environments demonstrating ability to build scalable processes and adapt quickly to changing requirements and priorities
• Familiarity with Infrastructure as Code tools (Terraform, CloudFormation, Ansible) and DevSecOps practices including CI/CD pipeline integration and policy-as-code implementations.
• Familiarity with cloud platforms (AWS, GCP, Azure) and an understanding of how compliance-relevant data can be extracted from their APIs and logging systems.

Deadline to apply: None, applications will be received on a rolling basis.

The People Team at Asana works to enable all Asanas to achieve our goals as a company in a way that is consistent with our values. We focus on recruiting, developing, and retaining exceptional talent from diverse backgrounds, ensuring that everyone can thrive, grow, and make a meaningful impact. Our work The People Team at Asana works to enable all Asanas to achieve our goals as a company in a way that is consistent with our values. We focus on recruiting, developing, and retaining exceptional talent from diverse backgrounds, ensuring that everyone can thrive, grow, and make a meaningful impact. Our work supports Asana’s broader mission: to help humanity thrive by enabling all teams to collaborate seamlessly and effectively.

As the Head of Global Benefits & Leaves, you will lead the strategy, design, and operations of our global benefits and leave of absence programs. This is a critical leadership role overseeing a team of three and reporting directly to the VP of Total Rewards & People Operations. You’ll own the full portfolio—health and welfare, retirement, wellness, perks, and leave programs across all regions—ensuring our offerings are competitive, cost-effective, and deeply aligned with Asana’s culture. A key near-term priority for you will be driving the strategic migration of our leave administration platform from Matrix to Larkin.

This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve

• Set the global benefits roadmap across health, retirement, wellness, and perks, ensuring alignment with Asana’s total rewards philosophy.
• Own the annual benefits renewal cycle, including plan design evaluation, carrier negotiations, and cost modeling for leadership recommendations.
• Drive global benefits harmonization efforts, balancing a consistent employee experience with local market competitiveness and compliance.
• Lead the global leave of absence program strategy, including parental, medical, and statutory leaves, ensuring they are competitive and clearly communicated.
• Mentor, coach, and develop a team of three: US Benefits Manager, International Benefits Manager, and Leave of Absence Program Lead.
• Partner with Legal and Finance to ensure compliance with global regulations (ERISA, ACA, HIPAA, FMLA, etc.) and support new-market entries or M&A activity.
• Drive process improvements and systems optimization to improve data integrity and reduce manual work across the benefits ecosystem.

About you

• 10+ years of progressive experience in benefits and/or leave administration, with at least 3 years of people management.
• Deep expertise in U.S. benefits and leave programs, complemented by meaningful experience managing international benefits.
• Proven track record of not just administering programs, but designing and executing strategy from the ground up.
• Experience leading technology migrations (e.g., leave platforms, BenAdmin systems, or HRIS integrations).
• Strong analytical skills for cost modeling and the ability to translate complex benefits topics into clear narratives for senior leadership.
• Proven ability to drive accountability and value from brokers, carriers, and TPAs.
• Genuine passion for employee experience and a belief that benefits are a meaningful expression of company culture.
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making.

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer
Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $207,000-243,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences 

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

#LI-Hybrid

About Loop

Loop is a domain-specific AI company specialized in logistics and the physical economy. By leveraging verticalized AI, Loop transforms operational and financial signals within logistics data into structured insights that drive automation, financial transparency, and supply chain optimization at scale. Their solutions support enterprise shippers in modernizing back-office operations and uncovering hidden value within complex logistics networks.

Our investors include J.P. Morgan, Index Ventures, Founders Fund, 8VC, Flexport, and 50 industry-leading angel investors. Our team brings subject matter expertise from companies like Uber, Google, Flexport, Meta, Samsara, Intuit, Rakuten, and long-standing industry leaders like C.H. Robinson.

About the Role

As a Senior CSM at Loop, you will own a portfolio of our most strategic, global customers—responsible for retention, expansion, and long-term partnership value.

This is a highly autonomous role. You’ll act as a trusted advisor to executive stakeholders, lead complex cross-functional engagements, and ensure customers realize measurable ROI from Loop across their supply chain.

What You’ll Own

• Own a portfolio of enterprise and global accounts, managing complex orgs and stakeholders
• Drive renewals and expansion, including identifying, building, and closing upsell opportunities in partnership with Sales 
• Build relationships with senior stakeholders (Director → C-suite) and act as a strategic advisor
• Lead Executive Business Reviews (EBRs) focused on ROI, insights, and clear recommendations
• Translate data into actionable insights that drive cost savings and operational improvements
• Partner cross-functionally with Product, Engineering, Ops, and Sales to deliver customer outcomes
• Advocate for customers and influence product direction based on enterprise needs
• Proactively identify risks, gaps, and opportunities across accounts and drive  action

About You

• 6+ years of relevant Customer Success, Account Management, or similar roles (logistics/supply chain, B2B SaaS, or payments preferred)
• Proven track record owning renewals and driving expansion (clear examples required)
• Experience managing enterprise and/or global accounts with complex stakeholders
• Strong executive presence and ability to influence senior leaders
• Highly autonomous — able to prioritize, problem-solve, and drive outcomes independently
• Analytical and data-driven, with the ability to translate insights into business value
• Excellent communication skills — clear, concise, and executive-ready
• Bias for action and comfort operating in ambiguity

Benefits & Perks

• Premium Medical, Dental, and Vision Insurance plans, premiums are covered 100% for you
• 401k plan
• Unlimited PTO
• Generous professional development budget to feed your curiosity
• Physical and Mental fitness subsidies for yoga, meditation, gym, etc

#LI-LOOP

About the Role

We are looking for an engineering leader to lead machine learning efforts across Hightouch. While hundreds of companies use Hightouch today to sync data into their SaaS systems to automate and improve operations, there’s a lot of surface area we haven’t touched in helping companies figuring out which customers to message, what content to put in messages, and when to send messages. A lot of this work today is done manually through intuition and guesswork, and we believe that adding machine learning could have a step function impact for our customers. And given our access to data warehouses and databases, Hightouch is perfectly placed to make use of a company’s customer data in building a powerful intelligence layer.

At Hightouch, our engineering leaders serve as both active technical voices and strong people managers. The key outcomes we are looking for from this role include:

• Product Development: Lead the team in roadmapping and executing successful development of significant features and products as required to drive the business forward. Uphold a high technical bar, while making pragmatic tradeoffs
• Pace: Through a combination of leadership and technical expertise, improve the pace of execution of the team
• Recruiting: Be responsible for growing the team, including identifying needs, deciding how to evaluate candidates, and ensuring we hire high impact team members
• Reliability: Against the uphill battle of high growth/scale, up-level the team on reliability, resulting in fewer incidents, catching our own issues before our customers do, and a strong incident management hygiene
• People: Foster growth of team members and ensure strong engagement and motivation

Some of the problems we’ll be working on include:

• Personalization and Product Recommendation: There are often many options for what content a company could message a user with, including which products to show from catalogues. Given this large state space, how can Hightouch help personalize messages with the most relevant content for each user?
• Probabilistic Identity Resolution: Many of our customers have multiple datasets and sources of information on their users. How do we stitch these datasets together and decide which profiles are from the same user or household?
• Content Generation: Particularly with recent advances in LLMs, how can we help marketers generate text, images, and creatives that are compelling to their customers?
• ML Infrastructure: Building the infrastructure to support model training and interference at scale for some of the largest companies in the world.

What We Offer

We are looking for talented, intellectually curious, and motivated individuals who are interested in tackling the problems above. This is a senior role, but we focus on impact and potential for growth more than years of experience. The salary range for this position is $230,000 - $350,000 USD per year, which is location independent in accordance with our remote-first policy. We also offer meaningful equity compensation in the form of ISO options, and offer early exercise and a 10 year post-termination exercise window.

We have limited inbound applications to one application per candidate. You will be auto-rejected if you apply to multiple roles. Please only apply to the position you are most qualified for.