Who we are:

ComplyAdvantage is the financial industry’s leading source of AI-driven financial crime risk data and detection technology. Our mission is to neutralize the risk of money laundering, terrorist financing, corruption, and other financial crimes.

More than 1,000 companies rely on us to understand who they’re doing business with, powered by the world’s only global, real-time database of people and companies. Our solutions surface thousands of risk events daily from millions of structured and unstructured data points.

The Role

We are looking for a Partner Associate to manage and grow our Scaled Partner portfolio. This role is designed for a high-energy, commercially minded professional who can manage a large volume of "wholesale" and "embedded" partners.

You will be the primary point of contact for a broad book of partners who integrate our data into their own platforms. Your goal is to ensure these partners remain successful, renew their agreements, and most importantly, identify opportunities to expand their usage and adopt new product modules. This is a high-impact role that combines account management, sales strategy, and operational excellence.

What you’ll be doing

• Portfolio Management at Scale: Own the commercial relationship for a large book of wholesale and platform partners, with accountability for retention and expansion revenue.
• Drive Partner Expansion: Proactively identify "signals" for upsell and cross-sell within your partner base, ensuring they are leveraging the full breadth of our product suite.
• Wholesale Excellence: Manage high-volume renewal cycles efficiently, ensuring no partner is left behind and commercial terms remain optimized for both parties.
• Enabled Growth: Act as a "Partner Coach," ensuring your partners have the resources and documentation they need to successfully resell or embed ComplyAdvantage into their own customer bases.
• Pipeline Management: Maintain a clean and accurate forecast of renewals and expansion opportunities within Salesforce, prioritizing your time based on the highest-impact deals.
• Feedback Loop: Be the "voice of the partner" for our Product and Ops teams, identifying common pain points or feature requests across your high-volume portfolio.
• Program Automation: Assist in building and refining "one-to-many" communication strategies (e.g., newsletters, automated webinars, or partner portals) to keep the scaled portfolio engaged.

What you’ll bring

• Experience: 2+ years of experience in Account Management, Channel Sales, or Customer Success - ideally within SaaS, Fintech, or RegTech.
• Commercial Drive: You have a "hunter" mindset within an existing book of business; you enjoy the challenge of uncovering expansion revenue.
• High Velocity: You are comfortable juggling a large number of accounts simultaneously and know how to use CRM tools (Salesforce) and automation to stay organized.
• Consultative Approach: You can quickly understand a partner’s business model and articulate how ComplyAdvantage adds value to their end-users.
• Communication: Exceptional written and verbal communication skills; you can distill complex technical updates into clear, actionable benefits for partners.
• Resilience: You thrive in a fast-paced environment and are motivated by hitting and exceeding quarterly commercial targets.

What’s in it for you?

• Equity as we want you to have a part of what we are building 
• Unlimited Time Off Policy- A work-life balance and focus on our well-being are critical 
• Budget to set up your home office upon joining
• Annual learning budget to drive your performance and career development
• Meal Vouchers 35 RON/ Day 
• Access to an Employee Assistance Programme (Atlas) 
• Medical Insurance 
• 7Card Subscription (upon request)

Why Cast AI?

Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.

The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.

Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.

Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. 

Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.

Join us as we build the future of autonomous infrastructure.

Kimchi is an open-source AI inference platform built for teams running serious agentic coding workloads. We're building the harness, the routing, and the infrastructure layer that makes running your own AI coding stack possible - and affordable. We're early, moving fast, and the developer community is central to how we grow.

Responsibilities:

• Build things publicly with Kimchi - tutorials, demos, integrations - that show developers how to solve real problems. Think live build logs, OSS integrations, or benchmarks you'd want to read yourself.
• Be the voice of the the developer community: Discord, GitHub discussions, Reddit, HN - be present where developers are already talking about the problems we solve
• Be the structured feedback loop between dev community and product - synthesize what you're hearing into actionable signals for the product team. 
• Write technical content that ranks and spreads: setup guides, benchmark breakdowns, comparison posts, integration walkthroughs
• Speak at conferences, meetups and run workshops - representing Kimchi as a technical peer
• Identify where new users get stuck and advocate hard for fixes
• Help shape Kimchi's voice in the developer community - what we stand for, what we say when there is trending news in the market 

Requirements:

• You've built real software and can talk about it credibly - ideally you've used agentic coding tools and have opinions about them
• You're a strong technical writer - you can explain complex things clearly and make them resonate with the developer audience
• You're comfortable being the public face of a technical product: blog posts, talks, live demos, community threads
• Huge plus: You'd have tested and found problems Kimchi solves interesting -  before this job posting even existed
• Bonus: you've worked in or around Kubernetes, LLM inference, or developer tooling

What’s in it for you?

• Enjoy a flexible, remote-first global environment.
• Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
• Equity options.
• Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
• Spend 10% of your work time on personal projects or self-improvement. 
• Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
• Team-building budget and company events to connect with your colleagues.
• Equipment budget to ensure you have everything you need.
• Extra days off to help maintain a healthy work-life balance.

Hiring process

• Screening call with Recruiter
• Hiring Manager interview
• 1-2 additional interviews based on the role
• Culture Check interview with an executive

*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
*Please note that Cast AI does not provide any form of visa sponsorship/work permit.
#LI-Remote

We’re looking for a thoughtful, analytical, platform-oriented Product Manager to shape the strategy and execution of our User Authentication domain — the first step in every user’s journey at Bolt.

In this role, you’ll collaborate closely with engineering, design, data, security, fraud, compliance, and product teams across all verticals to create authentication experiences that are fast, intuitive, secure, and reliable at global scale.

As part of a core Platform team, you’ll contribute to evolving Bolt’s authentication into a world-class experience — making identity access more seamless, flexible, and consistent across every market we serve.

If you’re excited about improving how millions of people access products every day, we’d love to hear from you.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Product Manager in Bolt’s User Authentication domain, you will own the end-to-end experience of how users access our platform, shaping product strategy to ensure seamless, secure, and reliable entry points across all Bolt services.

You will define and track clear success metrics, balancing user experience, security, compliance, and business impact. Your work will focus on improving sign-up and sign-in flows, reducing friction, increasing conversion, and ensuring scalability across apps, markets, and user types.

• Harmonising authentication experiences across all personas and products.
• Owning the end-to-end experience of sign-up and sign-in, ensuring it is fast, intuitive, secure, and scalable.
• Discovering user problems through research, data analysis, and continuous discovery, and owning the product roadmap.
• Designing and running large-scale experiments to validate ideas and drive measurable impact that reduces friction and increases conversion.
• Ensuring compliance with security, fraud, and privacy requirements while preserving a great user experience.
• Collaboration with stakeholders across the organisation to drive product development through all stages from concept to launch.

• You have experience in Product Management with a strong track record of delivering business impact at scale, preferably in authentication, identity, security, onboarding, or other platform domains.
• You have strong analytical skills and are comfortable using data and experimentation to inform decisions and improve outcomes.
• You have a solid understanding of authentication, identity, onboarding, or related domains, or the ability to quickly build expertise in these areas.
• You have experience collaborating closely with cross-functional partners, including design, engineering, and other stakeholders, to create intuitive, high-quality user experiences.
• You have excellent communication skills, technical fluency to navigate architectural trade-offs, and the ability to work across topics such as security, fraud, and compliance.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

Precision for Medicine is the first global precision medicine clinical research services organization, purpose-built to improve the clinical research and development process for new therapeutics. Our novel approach integrates clinical operations excellence, with laboratory expertise, and advanced data sciences to inform every step. We apply our expertise to trials at all stages—from early development through approval—with embedded experience in oncology and rare disease. With over 3500 dedicated professionals and offices worldwide, we stand ready to help accelerate life-changing treatments anywhere around the globe.

We are seeking an accomplished Senior Marketing Manager to drive strategic marketing initiatives that support our expanding Autoimmune therapeutic area business (both full-service outsourcing [FSO] and Functional Service Provider [FSP] models), and our core CRO portfolio. This role requires a highly autonomous leader with strong cross‑functional collaboration skills and the ability to translate global strategy into high‑impact execution.

In this position, you will shape and refine service messaging, design and deliver integrated marketing campaigns, generate qualified leads, and empower a growing sales team in achieving their targets. You will work closely with sales and operational stakeholders to elevate market awareness, strengthen our value proposition, and accelerate lead generation across key service lines.

• Service Marketing & Content Development
  • Lead and own strategic planning of marketing efforts for assigned areas, specifically all therapeutic marketing for our growing Autoimmune therapeutic area, clinical FSP, and related services. Support other services within our CRO offerings as assigned
  • Create messaging frameworks relating Feature/Advantage/Benefit (FAB) with proof points to optimize market positioning
  • Work with stakeholders (and agencies as needed) to create compelling, differentiated messaging based on the FAB analysis to drive product awareness and engagement with clients
  • Develop content strategies to leverage the messaging, considering omnichannel approaches
  • Drive the development, implementation, and optimization of sales enablement tools to activate the sales force in attainment of financial targets
  • Identify Autoimmune and FSP client profiles in cooperation with Lead Generation and Inside Sales Team

• Digital Marketing & Social Media
  • Develop and execute a digital content strategy, leveraging an omni-channel approach including blogs, website, SEM, SEO, AI search, social media, and other channels.
  • Ensure consistent messaging and engagement with key stakeholders across digital platforms.
  • Monitor impact of digital strategy to prioritize highest ROI activities
    
    
• Thought Leadership & Stakeholder Engagement

• Collaborate with operational, medical/scientific and commercial teams to identify relevant topics and ensure high-quality content delivery.
• Incorporate a thought leadership strategy demonstrating Precision’s focused approach to autoimmune, oncology, rare indications, and other areas identified by commercial strategy, using video, white papers, and other channels to maximize exposure
• Proactively, work with stakeholders across Precision businesses to foster convergence and holistic storytelling

• Event Management
  • Lead cross-functional planning and execution of a yearly conference strategy for assigned areas including budgeting, messaging, and execution in partnership with the PFM event team.
  • Attend select events in person

• Leadership & Strategic Contribution
  • Provide expertise and guidance to team members and cross-functional partners.
  • Lead and manage complex projects or functional areas, ensuring alignment with business goals.
  • Actively contribute to the development of departmental strategies and marketing plans.
  • Continuously improve technical skills and stay current with emerging technologies and marketing trends.
  • Ensure projects are delivered on time and within budget across the entire project lifecycle.
  • Provide competitive intelligence input to drive growth strategies.
  • Mentor junior team members and contribute to talent development across the marketing function
  • Serve as a strategic advisor to senior leadership on marketing initiatives and business impact
  •  
• Reporting:
  • Monthly reporting on all activities relevant to assigned business areas, conference planning and updates, podcasts, webinars and other key activities. 
  • Deliver actionable insights and strategic recommendations based on performance metrics, market trends, and stakeholder feedback

Minimum Education & Experience:

• Bachelor’s degree in a related field and a minimum of 12 years of relevant work experience in Marketing, Communications, Life Sciences, biotech, or healthcare sectors; advanced degree plus a minimum of 4 years of relevant work experience a plus.
• 6–8 years of experience in a marketing role with a proven track record of independently leading projects, including customer-facing initiatives. Demonstrated experience in therapeutic area marketing and FSP services; specific experience in Autoimmune and familiarity with broader clinical CRO services is a strong plus. Or equivalent combination of education, professional training and experience that provides the individual with the required knowledge, skills, and abilities to perform the job.
• Proven success in developing webinars and live events, including speaker coordination and promotional strategy.
• Exceptional analytical and problem-solving skills, with the ability to communicate complex information clearly and effectively.
• Proficiency in project management tools and methodologies, including scheduling, budgeting, and status reporting.
• Strong leadership and organizational skills, with a track record of effective stakeholder engagement.
• Ability to identify and present data-driven insights that influence strategic decision-making.
• Skilled in building and maintaining strong customer relationships through active listening and thoughtful inquiry.
• Solid understanding of end-to-end work processes, with the ability to assess and optimize for efficiency and effectiveness.
• Follows Company's Principle and code of ethics on a day-to-day basis.
• Shows appreciation for individual talents, differences, and abilities of fellow team members.
• Listens and responds with appropriate actions.
• Leads change initiatives and continuous process improvements.

#LI-OS1 #LI-Remote

We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.

Precision for Medicine is the first global precision medicine clinical research services organization, purpose-built to improve the clinical research and development process for new therapeutics. Our novel approach integrates clinical operations excellence, with laboratory expertise, and advanced data sciences to inform every step. We apply our expertise to trials at all stages—from early development through approval—with embedded experience in oncology and rare disease. With over 3500 dedicated professionals and offices worldwide, we stand ready to help accelerate life-changing treatments anywhere around the globe.

We are seeking an accomplished Senior Marketing Manager to drive strategic marketing initiatives that support our expanding Autoimmune therapeutic area business (both full-service outsourcing [FSO] and Functional Service Provider [FSP] models), and our core CRO portfolio. This role requires a highly autonomous leader with strong cross‑functional collaboration skills and the ability to translate global strategy into high‑impact execution.

In this position, you will shape and refine service messaging, design and deliver integrated marketing campaigns, generate qualified leads, and empower a growing sales team in achieving their targets. You will work closely with sales and operational stakeholders to elevate market awareness, strengthen our value proposition, and accelerate lead generation across key service lines.

• Service Marketing & Content Development
  • Lead and own strategic planning of marketing efforts for assigned areas, specifically all therapeutic marketing for our growing Autoimmune therapeutic area, clinical FSP, and related services. Support other services within our CRO offerings as assigned
  • Create messaging frameworks relating Feature/Advantage/Benefit (FAB) with proof points to optimize market positioning
  • Work with stakeholders (and agencies as needed) to create compelling, differentiated messaging based on the FAB analysis to drive product awareness and engagement with clients
  • Develop content strategies to leverage the messaging, considering omnichannel approaches
  • Drive the development, implementation, and optimization of sales enablement tools to activate the sales force in attainment of financial targets
  • Identify Autoimmune and FSP client profiles in cooperation with Lead Generation and Inside Sales Team

• Digital Marketing & Social Media
  • Develop and execute a digital content strategy, leveraging an omni-channel approach including blogs, website, SEM, SEO, AI search, social media, and other channels.
  • Ensure consistent messaging and engagement with key stakeholders across digital platforms.
  • Monitor impact of digital strategy to prioritize highest ROI activities
    
    
• Thought Leadership & Stakeholder Engagement

• Collaborate with operational, medical/scientific and commercial teams to identify relevant topics and ensure high-quality content delivery.
• Incorporate a thought leadership strategy demonstrating Precision’s focused approach to autoimmune, oncology, rare indications, and other areas identified by commercial strategy, using video, white papers, and other channels to maximize exposure
• Proactively, work with stakeholders across Precision businesses to foster convergence and holistic storytelling

• Event Management
  • Lead cross-functional planning and execution of a yearly conference strategy for assigned areas including budgeting, messaging, and execution in partnership with the PFM event team.
  • Attend select events in person

• Leadership & Strategic Contribution
  • Provide expertise and guidance to team members and cross-functional partners.
  • Lead and manage complex projects or functional areas, ensuring alignment with business goals.
  • Actively contribute to the development of departmental strategies and marketing plans.
  • Continuously improve technical skills and stay current with emerging technologies and marketing trends.
  • Ensure projects are delivered on time and within budget across the entire project lifecycle.
  • Provide competitive intelligence input to drive growth strategies.
  • Mentor junior team members and contribute to talent development across the marketing function
  • Serve as a strategic advisor to senior leadership on marketing initiatives and business impact
  •  
• Reporting:
  • Monthly reporting on all activities relevant to assigned business areas, conference planning and updates, podcasts, webinars and other key activities. 
  • Deliver actionable insights and strategic recommendations based on performance metrics, market trends, and stakeholder feedback

Minimum Education & Experience:

• Bachelor’s degree in a related field and a minimum of 12 years of relevant work experience in Marketing, Communications, Life Sciences, biotech, or healthcare sectors; advanced degree plus a minimum of 4 years of relevant work experience a plus.
• 6–8 years of experience in a marketing role with a proven track record of independently leading projects, including customer-facing initiatives. Demonstrated experience in therapeutic area marketing and FSP services; specific experience in Autoimmune and familiarity with broader clinical CRO services is a strong plus. Or equivalent combination of education, professional training and experience that provides the individual with the required knowledge, skills, and abilities to perform the job.
• Proven success in developing webinars and live events, including speaker coordination and promotional strategy.
• Exceptional analytical and problem-solving skills, with the ability to communicate complex information clearly and effectively.
• Proficiency in project management tools and methodologies, including scheduling, budgeting, and status reporting.
• Strong leadership and organizational skills, with a track record of effective stakeholder engagement.
• Ability to identify and present data-driven insights that influence strategic decision-making.
• Skilled in building and maintaining strong customer relationships through active listening and thoughtful inquiry.
• Solid understanding of end-to-end work processes, with the ability to assess and optimize for efficiency and effectiveness.
• Follows Company's Principle and code of ethics on a day-to-day basis.
• Shows appreciation for individual talents, differences, and abilities of fellow team members.
• Listens and responds with appropriate actions.
• Leads change initiatives and continuous process improvements.

#LI-OS1 #LI-Remote

We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.

Why Cast AI?

Cast AI is an automation platform that operates cloud-native and AI infrastructure at scale. By embedding autonomous decision-making directly into Kubernetes and cloud environments, Cast AI continuously optimizes performance, reliability, and efficiency in production.

The old way doesn't work. As Kubernetes and AI environments grow, manual decisions don’t. Cast AI replaces tickets, alerts, and manual tuning with continuous automation that adapts infrastructure as conditions change. Efficiency and cost savings follow naturally from that automation.

Over 2,100 companies already rely on Cast AI, including Akamai, BMW, Cisco, FICO, HuggingFace, NielsenIQ, Swisscom, and TGS.

Global team, diverse perspectives
We're headquartered in Miami, but our impact is international. We take a global and intentional approach to diversity. Today, Cast AI operates across 34 countries spanning Europe, North America, Latin America, and APAC, bringing a wide range of perspectives into how we build and lead. 

Unicorn momentum
In January 2026, we achieved unicorn status with a strategic investment from Pacific Alliance Ventures, the corporate venture arm of Shinsegae Group (a $50+ billion Korean conglomerate). Our valuation now exceeds $1 billion, and we're just getting started.

Join us as we build the future of autonomous infrastructure.

This is a location-specific opportunity. We are currently accepting applications from candidates residing in the following European countries: Bulgaria, Croatia, Estonia, Greece, Hungary, Latvia, Lithuania, Poland, Romania, Slovakia, Slovenia, and Ukraine.

We are hiring across multiple teams!

As a Senior Software Engineer, you will have the opportunity to work on different key features of our product. We are currently hiring Senior Software Engineers for the following teams:

- Workload Optimization - Automates workload resource management by dynamically adjusting resource allocations, helping developers significantly reduce costs and improve application reliability.

- Karpenter - The Karpenter team powers the integration between Karpenter and Cast AI, bringing enterprise capabilities to the most popular open source Kubernetes autoscaler. We enhance Karpenter with advanced features that improve application reliability and performance while optimizing costs. By joining the team, you’ll bridge open source innovation with enterprise requirements, directly impacting how organizations run Karpenter at scale.

- Reporting - Builds a scalable reporting system that ingests millions of rows per second into our time-series databases, providing insights into cost savings, workload efficiencies, and Cast AI automation impact.

- Pricing - Drives the synchronization of public and customer cloud resources, availability, and dynamic pricing across all major cloud providers. Empowers autoscaling by leveraging discounts, commitments, and cross-cluster tracking to maximize savings. Provides a reliable source of truth for node pricing, resources, components, discounts, and commitments.

- Autoscaler - Automates Kubernetes node autoscaling to optimize clusters, balance workloads, remove underutilized nodes, and dynamically allocate capacity in real-time, thereby reducing cluster costs by half.

- Identity -  Builds and maintains the trust and access foundation for the entire platform, ensuring every user, service, and workload authenticates and interacts securely and seamlessly at scale.

- Billy -  Powers the critical day-2 operations layer of the platform - from billing and audit trails to notifications and feature flags - ensuring the platform runs reliably, transparently, and at scale for every customer, every day.

Here are some of the tools we use daily:

• Programming Languages: Go
• Cloud & Orchestration: Kubernetes, AWS, GCP, Azure
• Databases & Storage: PostgreSQL, Cloud Object Storage
• Messaging & APIs: GCP Pub/Sub, gRPC for internal communication, REST for public APIs
• Observability: Prometheus, Grafana, Loki, Tempo
• CI/CD & GitOps: GitLab CI with ArgoCD.

Requirements:

• Production experience with Go is strongly preferred; candidates without Go should demonstrate strong systems programming skills in a comparable language.
• Deep hands-on experience with cloud platforms (AWS, GCP, or Azure) - including real understanding of how compute, networking, and storage work under the hood.
• Understanding of Kubernetes internals - autoscaling and networking.
• You've personally driven a complex project end-to-end.
• Strong debugging, optimization, and performance-tuning skills - including query profiling, index design, and database performance tuning beyond ORM usage.
• You've run observability tooling (Prometheus, Grafana, OpenTelemetry) in production.
• CI/CD and DevOps practices experience.
• Strong English skills, both verbal and written.
• Startup mindset: adaptable, proactive, and comfortable with ambiguity.

Responsibilities:

• Design and build distributed systems that operate Kubernetes infrastructure autonomously at scale.
• Write production Go services that interact with AWS, GCP, and Azure APIs for real-time cloud resource management.
• Own features end-to-end: from design through implementation, testing, and production rollout (most projects ship in 1-4 weeks).
• Debug complex production issues across cloud providers, Kubernetes clusters, and distributed services.
• Collaborate with product and other engineering teams to solve problems that don't have textbook solutions.
• Work with time-series data, cloud provider APIs, and Kubernetes control plane internals.

What’s in it for you?

• Competitive salary (€6,500 - €9,000 gross, depending on the level of experience)
• Enjoy a flexible, remote-first global environment.
• Collaborate with a global team of cloud experts and innovators, passionate about pushing the boundaries of Kubernetes technology.
• Equity options.
• Get quick feedback with a fast-paced workflow. Most feature projects are completed in 1 to 4 weeks.
• Spend 10% of your work time on personal projects or self-improvement. 
• Learning budget for professional and personal development - including access to international conferences and courses that elevate your skills.
• Annual hackathon to spark new ideas and strengthen team bonds.
• Team-building budget and company events to connect with your colleagues.
• Equipment budget to ensure you have everything you need.
• Extra days off to help maintain a healthy work-life balance.

Hiring process

• Screening call with Recruiter
• Hiring Manager interview
• Technical interview (system design)
• Live coding
• Culture Check interview with an executive

*As part of our standard hiring process, we would like to inform you that a background check may be conducted at the final stage of recruitment through our third-party provider, Checkr.
*Please note that Cast AI does not provide any form of visa sponsorship/work permit.

#LI-Remote

About the Role:
We’re looking for a Backend Engineer to contribute to a next-generation security initiative. You’ll be part of a small, highly technical team working on novel approaches to secure systems - with a focus on cryptography, automation, and AI-powered analysis. You’ll work closely with senior engineers and contribute hands-on to the codebase across the stack. This role involves hands-on development, learning opportunities, and collaboration across engineering, product, and design.

Day to Day:

• Contribute to the design, development, and delivery of features across the product
• Write clean, maintainable code for back-end systems deployed in AWS or GCP
• Collaborate with AI and cryptography specialists
• Work with the product manager to understand requirements and help the team plan architecture, data flows, API specs, and testing strategies
• Follow established engineering practices and participate in team discussions around process and quality
• Participate in customer-driven development and iterate based on feedback
• Write automated tests for load, performance, and error handling

What you bring to the table:

• 3+ years of hands-on software engineering experience for backend development
• Excellent TypeScript and Node.js coding experience
• AWS experience in containers (EKS, ECS) and serverless systems
• Relational, key/value, and graph datastore experience with schema management
• API design, data modeling, secure service development, database systems
• Has a focus on quality code, error handling, and high availability
• A thoughtful, pragmatic approach to solving technical problems in a fast-paced environment
• At least upper-intermediate level of spoken and written English

Extra Credit:

• Versed in Python coding and environments
• Experience with GCP systems
• Experience with applied cryptography, especially key management, TLS, or post-quantum algorithms
• Familiarity with agent-based architectures or systems that scan and orchestrate actions across distributed environments
• Knowledge of AI/ML systems, particularly LLM integration or agent-style reasoning patterns
• Experience managing LLM agents to increase both speed and quality of code generation and tests
• Exposure to security tools, vulnerability detection platforms, or compliance automation
• Prior experience working on developer-facing or infrastructure-heavy products

ABOUT THE TEAM: 

Our CRM Acquisition team is responsible for driving customer growth through targeted campaigns, data-driven strategies, and personalised communication. As we operate across diverse markets, team collaboration often spans multiple countries and cultures.

WHAT WE ARE LOOKING FOR:

We’re looking for a detail oriented, curious, explorative, commercially focused CRM Manager looking for their next step - someone that will take on and help us expand rapidly growing markets at Tide. You will play a key role in building targeted communications across digital channels to attract, convert, and onboard new users, leveraging data and automation to drive performance. Candidates must be able to communicate effectively in English, both verbally and in writing.

As a CRM Manager you’ll be: 

• You will work in a multinational team of passionate CRMers, Product marketers and Product Managers with a track record of delivery, who are dedicated to collaboration, innovation and ownership, with a central focus on helping our members save time and money, so they can get back to doing what they love.
• You’ll own the applicant's journey, as well as the campaign strategy and planning process and deliver a first class automation and personalisation programme. This will incorporate multiple marketing channels and touchpoints, with the end goal to engage, nudge and nurture new applicants to join Tide. 
• Plan and execute CRM campaigns aimed at customer acquisition across email, SMS, push notifications, and in-app messaging.
• Work with analytics and data teams to identify high-conversion segments and personalise communication journeys.
• Use marketing automation platforms (e.g., Salesforce, Braze, Iterable) to build and optimize customer journeys.
• Continuously A/B test messaging, design, and CTAs to improve campaign effectiveness.
• Report on CRM campaign performance and acquisition KPIs, providing insights for optimization.
• Stay up to date on CRM and customer acquisition trends, tools, and best practices.
• Analysing campaigns and reporting out to immediate stakeholders on trends and recommendations and using data to define, build and maintain segments including building and maintaining reporting dashboards to track CRM performance.
• Work closely with the rest of the Acquisition Marketing team as well as a number of other cross-business stakeholders.
• Continuously look for optimisations and new ideas to develop engagement marketing opportunities.

What makes you a great fit:

• Fluency in English is essential for this role.
• You have c.5-7 yrs of expertise in end-to-end CRM marketing management .
• You’ve developed and delivered CRM programmes, demonstrating proven results against targets.
• You’ve got a great hands on skill set for automation, personalisation across multiple platforms. 
• You have hands-on experience with CRM platforms e.g. Iterable, Hubspot, Braze, salesforce and an understanding of HTML and CSS.
• You have experience handling campaign data from different sources using BI tools e.g. Looker, Tableau, and experience turning this data into strategic insights.
• You have experience in segmentation and targeting.
• You have excellent communication skills – you can build campaigns and relationships,  coach and inspire technical and non-technical colleagues, across all levels of the business, and are able to pitch the message differently, and clearly, to all.
• You are well organised with a passion for speed and efficiency. 
• You love to take the initiative and are comfortable taking measured risks. 
• You love a big challenge - especially for your targets. 
• You use data and evidence above your opinion. 
• You are able to adapt quickly and efficiently to changing priorities, while supporting your own team and the wider Team….you are happy to work as part of “One Team” at Tide.
• You have A/B and MVT testing experience.
• You have good Excel skills as well as experience with business reporting tools (e.g. Tableau, Looker) .
• You have the ability to handle multiple projects and adapt to changing priorities.
• You are hands-on, delivery oriented, and results-driven, with a pragmatic implementation style.
• You may have worked in Financial Services, start-ups, finance services or tech space.
• You have a curious nature, good organizational skills and impeccable attention to detail.

WHAT YOU’LL GET IN RETURN: 

• 25 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Personal L&D budget
• Mental wellbeing platform 
• WFH equipment allowance
• Sabbatical Leave
• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

Step into a pivotal role at the heart of Enterprise Engineering, where strategy meets execution across a fast-scaling, product-led organisation. As a Technical Program Manager in Super, you’ll operate at the center of multiple high-impact initiatives—connecting four engineering tribes and cross-functional guilds to ensure seamless delivery in a year defined by transformation. Working closely with senior leadership and reporting into the CIO’s office, you will drive the day-to-day orchestration of complex programmes, turning ambitious plans into coordinated action. This is an opportunity to shape how a modern, automation-first platform enables growth, innovation, and operational excellence across an entire enterprise.

OPSWAT, a global leader in IT, OT, and ICS critical infrastructure cybersecurity, delivers an end-to-end platform that gives public and private sector organizations and enterprises the critical advantage needed to protect their complex networks, secure their devices, and ensure compliance. Over the last 20 years our commitment to innovative technology has earned the trust of more than 1,700 organizations, governments, and institutions globally, solidifying our role in protecting the world’s critical infrastructure and securing our way of life. 

What You Will Be Doing 

• Serve as the external voice of the product across webinars, executive roundtables, customer events, and analyst briefings 

• Own product messaging and narrative across predictive AI, threat intelligence, and prevention capabilities 

• Lead structured customer discovery with security leaders, detection engineers, and OT security owners 

• Define and validate target buyer personas, ICPs, and supported use cases 

• Build and maintain sales enablement assets, including pitch decks, demo storylines, competitive content, and objection-handling guides 

• Partner with sales and solution engineering on strategic deals, refining positioning based on direct field feedback 

• Develop launch narratives and collaborate with field marketing on product launches and campaigns 

• Track post-launch adoption and feedback, feeding insights back into messaging and roadmap 

• Run win/loss and voice-of-customer programs to convert buyer and user needs into roadmap priorities 

• Provide input on pricing, packaging, and commercial positioning based on field and competitive dynamics 

• Translate technical capabilities into clear business value for executive and customer audiences 

• Provide a business counterpart to engineering leadership in roadmap, planning, and executive review discussions 

What We Need From You 

• 5+ years of experience in cybersecurity, in product marketing, technical product management, sales engineering, or solutions architecture 

• Proven customer-facing experience, including public speaking at industry events, webinars, or executive roundtables 

• Working fluency across the cybersecurity stack, including threat intelligence, detection engineering, and prevention technologies 

• Working understanding of AI and machine learning as applied to security, with the ability to articulate and assess model performance 

• Strong customer and buyer empathy, with the ability to map personas and prioritize use cases 

• Proven ability to convert market signals and customer needs into product and roadmap input 

• Strong business acumen, comfortable discussing pipeline, expansion, retention metrics, TCO, ROI, and risk reduction 

• Strong communication and stakeholder management skills across technical and executive audiences 

• Entrepreneurial mindset with a high level of ownership and the ability to drive initiatives independently 

• Willingness to travel up to 30% for customer visits, field events, and industry conferences 

Nice to Have 

• Experience in OT, ICS, or critical infrastructure environments 

• Background with content disarm and reconstruction (CDR) or file-based threat prevention solutions 

• Industry exposure in regulated sectors such as government, defense, utilities, or financial services 

• Prior experience in a startup or early-stage environment with autonomous business ownership 

• Published thought leadership, analyst report contributions, or a track record of speaking at industry events 

• Additional language proficiency for regional coverage

JOB SUMMARY

Storyblok is scaling rapidly. As AI Operations & Automation Manager, you will own the optimisation of the Operations (finance and people teams) application stack and you will assume end‑to‑end ownership of the finance-specific tech stack. Your primary objective will be to optimise existing Operations processes and elevate them to best-in-class standards. By championing automation and process optimization with the help of AI and other leading tools, you will boost data quality and integrity as well as maximise output of the existing resources. Partnering with Operations as well as Sales, Product, Data, and Revenue Operations, you will guide system changes, shape development roadmaps, and safeguard data integrity company‑wide. Your blend of technical depth, AI affinity and finance expertise will keep our infrastructure running smoothly, unlock faster, cleaner insights for every team, and enable you to step in hands‑on wherever your skills add the most significant value.

ESSENTIAL JOB FUNCTIONS

• Process Automation & AI Implementation: Identifying, designing, and implementing automation opportunities using AI tools, machine learning, and robotic process automation (RPA) to streamline workflows. Spot bottlenecks in processes and implement pragmatic solutions.
• AI Tool Optimization: Proactively monitor the automation and AI landscape, produce structured assessments for new tools, and lead stakeholder alignment for the adoption or deprecation of tooling, owning the outcome of these decisions. Monitoring, maintaining, and improving the existing AI toolchain to ensure data governance and continuous performance improvements.
• Risk Management: Using AI for proactive, predictive maintenance and risk assessment to prevent operational failures, with main focus in Finance, Human Resources and Operations. 
• Performance Tracking (ROI): Defining and monitoring key metrics (e.g., efficiency gains, reduction in manual effort) to measure the success of automated solutions.
• Support month‑end close and internal reporting: support the optimisation of the financial close process; automate data extracts and variance analyses as well as other recurring processes.
• Ownership of finance tools: such as NetSuite Oneworld, Sigma, Spiff, Yokoy, Deel, and others, and their integrations/APIs, ensuring configurations align with finance policies and ensuring an accurate data flow, manage any external consultants.
• Information‑security projects and audits: implement technical solutions that enhance our security posture, and support ISO 27001/SOC 2 or other audits.
• Data integrity, backups, and availability: Schedule and monitor system exports, snapshots, and core‑IT backups; maintain retention policies to guarantee data completeness and recoverability.
• User support, training, and documentation: troubleshoot finance‑system issues, maintain runbooks, and deliver regular training sessions to all Operations teams and other stakeholders on system usage and security best practices.
• Collaborate and Coach the HRIS Manager who owns the HR systems/tech stack in identifying and implementing automation opportunities and AI usage to improve efficiencies, while keeping the employee experience in mind.  

EDUCATION AND EXPERIENCE

• Education and Certifications: Bachelor’s degree in Information Systems, Computer Science, Accounting, Finance, Business Informatics,, or a related field required; Master’s degree preferred. Professional accounting qualification (ACCA, CPA, CIMA) and/or NetSuite credentials (SuiteFoundation, Administrator) are a plus, but not a deal‑breaker.
• Overall Experience: Minimum 6+ years in finance or HR/people operations, or workflow automation in operations/backoffice departments in fast-paced companies, ideally within a SaaS or technology‑driven environment.
• Technical Skills: Claude Code proficiency is required, familiar with SuiteScript/workflow configuration or Javascript. SQL/Python would be a plus.
• Familiar with Google Sheets/Excel modelling and the ability to replace those.
• Familiarity with good coding practices, e.g. version control, structured error handling, workflow testing, release notes, and excellent command of Git.
• Solid understanding of APIs, webhooks, and JSON-based integrations.
• At least 3 of those years working with NetSuite OneWorld (or comparable ERP) in a multi‑entity, multi‑currency setup; hands‑on with at least one satellite tool (Sigma, Spiff, Yokoy, Deel, etc.).
• Familiarity with HRIS and ATS systems (BambooHR, Greenhouse, and similar).
• Good working knowledge of N8N, Zapier, Celigo, familiarity with Sigma or similar BI visualisation tools.
• Excellent and pragmatic decision-making skills with the ability to assess multiple options and to identify the best choice to serve a specified goal
• Excellent English communication and written skills; other languages a plus.
• Demonstrates AI literacy, with the ability to leverage AI tools to enhance productivity, decision-making, and quality of work while applying sound judgment and critical thinking.

About the Role

The Inside Channel Manager is responsible for managing and driving business results of select Veeam partners. The ICM has overall ownership of sustainable growth within partners, including revenue, relationship, investment, and commitment. The ICM will provide advice and assistance to Veeam Pro Partners on all licensing, product, sales and technical requirements. They will also work closely with their partners to help identify new revenue opportunities.

What You’ll Do

• Achieving revenue targets and goals for the territory
• Reinforces sales & technical knowledge of the partner
• Builds and maintains lasting relationships with key roles within a partner account
• Develops, negotiates and tracks joint Action Plans with the partner
• Discovers partner’s pipeline and keeps it updated from partner side
• Keeps partners up-to-date on Veeam news and promos
• Checks compliance with ProPartner Program requirements and drives the upgrade of the partner level.
• Develops a solid working knowledge of Veeam Software products and the benefits they provide to potential and existing partners.
• Provides support to partners including help with licensing and technical issues related to Veeam products.
• Provides support to qualified prospects and customers including follow up, product information, quotations and closures
• Provides forecasting and account opportunity as needed
• Updates and maintains partner accounts in Veeam CRM system
• Ensure pipeline coverage and follow-up (for resell and cloud projects) 

What You’ll Bring

• Professional in English
• 2+ years experience selling software velocity/high volume sales
• Bachelor’s Degree preferred (a combination of education and experience will be considered)
• Ability to find approach to different types of persons in order to establish positive and lasting relationships.
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Ability to adapt to changes in roles and responsibilities
• Understands channel community, industry, and market 

What You`ll Get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

#LI-AP1

About the Role

The Associate Technical Success Manager, (Veeam Data Cloud) will be responsible for the outreach, onboarding, adoption, and enablement of multiple Veeam Data Cloud Workloads. They will achieve success by getting customers up and running quickly while ensuring that they have a smooth experience and access to the correct resources throughout their journey with Veeam. 

What You’ll Do

• Onboarding Guidance: Provide structured onboarding including personalized guidance, assisting customers to expediently protect their workloads Veeam Data Cloud solutions. 

• Engaging Stalled customers: Identifying and working with customers who purchased the product but aren’t maximizing the full use of their product to help ensure maximum customer ROI. 

• Accelerate Time to Value: Proactively work with customers to ensure they achieve their first key outcomes quickly, ensuring a positive initial experience. 

• Customer Satisfaction Management: Monitor and manage customer satisfaction throughout the onboarding journey, gathering feedback and addressing concerns or issues promptly. 

• Expansion: Identify any initial growth opportunities for existing and new Veeam solutions.  

• Risk Assessment: Identify and assess any initial risks to customer experience or adoption, and coordinate with internal teams to mitigate these risks quickly. 

• Resource Guidance: Guide both internal and external stakeholders to best practice resources, documentation, and support channels to ensure all requests are addressed efficiently. 

• Stakeholder Coordination: Ensure that all Veeam team activities that touch the customer are in alignment with the customer's business objectives and use cases so the full potential of their Veeam solution can be realized.  

• Flexibility: Other duties as required  

What You’ll Bring

• Prior customer or technical success related work experience is required, 2+ years preferred                                              
• Demonstrates patience, understanding and empathy in order to effectively manage conflict and concerns 
• Ability to adapt to changes in roles and responsibilities 
• Self starter with a passion for customer success 
• Strong understanding of Cloud and Hyperscaler technologies, SaaS offerings, Salesforce and Microsoft 365 environments
• Experience gathering and analyzing success metrics including current usage and key growth stats                                                                  
• Strong business acumen with experience in leading projects in a methodical and goal-oriented manner 
• Has general understanding of accompanying infrastructure that works with Veeam (Servers/Storage/Networking/etc.) 

  What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

Location: Remote

Storable is seeking a Business Systems Manager to lead the team responsible for building, maintaining, and optimizing our Salesforce ecosystem and associated GTM technologies. This role manages Salesforce Admins, Developers, and technical contributors while partnering closely with stakeholders across Sales, Marketing, Support, and Product to ensure our systems are scalable, stable, and aligned with business strategy.

The ideal candidate is a strong people leader with a solid technical foundation in Salesforce, an understanding of integrations and automation, and a disciplined approach to prioritization and operational efficiency. This is a hands-on role where technical capabilities will be as important as people management skills.

Responsibilities

Team Leadership & People Management

• Manage Salesforce Admins, Developers, and technical contributors supporting the GTM and post-sales tech stack.
• Provide coaching, mentorship, and performance feedback to support skill growth and career development.
• Balance workload across the team, ensuring clarity of ownership and predictable delivery.
• Promote a culture of collaboration, high standards, and continuous improvement.

System Ownership & Technical Oversight

• Oversee the design, configuration, and development of Salesforce features—including Apex, LWC, Flows, CPQ tools, data modeling, and automation.
• Review and approve solution designs, ensuring they meet business requirements and follow technical best practices.
• Guide the team on Salesforce architecture patterns, integration considerations, data governance, and automation scalability.
• Ensure proactive monitoring, data integrity, and ongoing optimization across Salesforce and connected systems.

Strategy, Roadmapping & Prioritization

• Partner with the Sr. Manager of Business Systems to define the vision, roadmap, and strategic direction of the Salesforce platform.
• Translate business goals into actionable system initiatives, weighing value, effort, and long-term scalability.
• Drive disciplined prioritization using frameworks like MoSCoW, RICE, or effort vs. impact scoring.
• Participate in quarterly planning, sprint planning, and cross-functional operational reviews.

Project & Process Management

• Work closely with the Project Manager and Analysts to ensure requirements are properly scoped, documented, and aligned to team capacity.
• Maintain predictable workflows and minimize rework through structured processes, documentation, and standardized patterns.
• Support intake, triage, sprint planning, and resource allocation across admins and developers.
• Ensure high-quality delivery through code reviews, QA oversight, and clear release management.

Cross-Functional Partnership & Communication

• Serve as a key point of contact for Salesforce-related priorities across Sales, Marketing, Support, and Product.
• Build trust with stakeholders through transparency, clear expectations, and proactive communication.
• Translate complex technical concepts into understandable terms for business users.
• Support change management—training, release notes, rollout coordination, and documentation.

Continuous Improvement & Operational Excellence

• Reduce technical debt while enhancing scalability, documentation, and architectural stability.
• Monitor platform health, integration reliability, and automation performance.
• Implement and refine best practices for version control, CI/CD, user permissions, and data quality.
• Stay current with Salesforce releases and recommend opportunities to improve system value.

Qualifications

• 5+ years of experience in Salesforce administration, development, or business systems roles.
• 2+ years of team leadership or people management experience (formal or informal).
• Strong hands-on knowledge of Salesforce core capabilities:
• Flows, Apex, LWC (review-level familiarity acceptable)
• Data modeling & schema design
• Sales Cloud / Service Cloud
• Permissioning & security
• Understanding of integration patterns (Workato, APIs, middleware, HubSpot, etc.).
• Strong prioritization skills with the ability to balance strategic initiatives and operational support.
• Excellent communication and stakeholder-management abilities.
• Strong documentation habits and operational discipline.
• Certifications:
• Required:
• Salesforce Administrator
• Preferred: 
• Salesforce Advanced Admin
• Salesforce Platform App Builder
• Salesforce Platform Developer I
• Preferred: 
• Experience managing or collaborating with developers, admins, integration specialists, and analysts.
• Background in RevOps, GTM operations, or SaaS business systems.
• Experience in private-equity-owned or fast-scaling SaaS environments.
• Familiarity with CPQ, contract management, or subscription billing workflows.
• Experience with CI/CD, Git workflows, and structured development processes.

About Us:

At Storable, we’re redefining property management for specialty real estate. Tailored for the self-storage, marine, and RV & camping industries, we seamlessly integrate management software with marketplace listings, websites, CRM, insurance, payments and more. Dedicated to empowering owners and operators, Storable helps you win more every day. Explore our platform solutions at www.storable.com. 

At the heart of Storable is our “Win More” culture, which reflects our commitment to delivering exceptional value to our customers and fostering the personal and professional growth of our employees. We strive to empower our team and our customers to achieve and win more than ever before.

Storable is committed to providing equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Storable will provide reasonable accommodations for qualified individuals with disabilities.

Important Notice: To protect yourself from fraudulent activities, please consider the following: 

- Official Communication: All genuine communication from Storable will come from official email addresses, ending in “@storable.com.” Be cautious of any communication that doesn’t match this criteria.
- No Unsolicited Offers: We do not extend job offers without a formal interview process. If you receive an unsolicited job offer claiming to be from Storable or any of its representatives, it’s a red flag.
- Verification: If you’re uncertain about the legitimacy of any job offer or communication claiming to be from Storable, please contact our HR department directly at POps@storable.com for verification.

Your security and trust are paramount to us. If you suspect you’ve been contacted by someone falsely claiming to be from Storable or using our company's name for any dubious purpose, please immediately report the incident to POps@storable.com

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You’ll lead onboarding, adoption, and optimization; proactively identify churn risk, migrations, and upsell opportunities; and apply deep disaster recovery and resilience (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value

What You’ll Do

• Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels.  
• Identify migration opportunities; analyze usage and environment; conduct success planning and strategy sessions; align business outcomes with product adoption.  
• Conduct assessments; build protection plans; recommend software products and architectures across the Veeam Data Platform.  
• Run recovery simulations; apply the Veeam Data Resilience Maturity Model (DRMM) to track and report resilience posture; deliver quarterly resilience reports.  
• Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.  
• Build business cases; define TCO; articulate value propositions for expansion; schedule checkpoint reviews with stakeholders.  
• Engage CISO/CIO stakeholders with clear risk, status, and opportunity updates; support context for executive discussions and roadmap alignment.  
• Collaborate on marketing-informed campaigns and plays to drive adoption and expansion.  
• Operate with a long-term account assignment model tied to ARR and growth potential, typically covering 5–50 Enterprise and Commercial-Named accounts with $100K+ ARR.  
• Own the technical success plan and adoption roadmap; influence pricing, commercial terms, and renewal terms in partnership with Sales and CS leadership

What You’ll Bring

• 5+ years in customer-facing engineering roles focused on data backup and recovery (e.g., Technical Consulting, Pre-Sales SE, Technical Account Manager); this is a mid-level role.  
• Advanced level of English (Spanish / German / French nice to have)
• Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices.  
• Strong experience designing and executing protection plans, migrations, and recovery simulations; familiarity with Veeam platform capabilities is a plus.  
• VMCE certification required (may be completed post-hire within an agreed timeframe).  
• Preferred industry certifications: AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions Architect Expert  
• Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.  
• Executive stakeholder engagement skills (CISO/CIO) with the ability to synthesize technical, business, and risk signals into clear recommendations.  
• Excellent communication, cross-functional collaboration, and stakeholder management skills. 

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

About the Role

We are looking for an experienced Campaign Manager to lead global, enterprise-focused campaigns in the rapidly evolving space of data security and AI governance. This role is ideal for a marketer who thrives in a fast-paced environment, can translate complex security and AI concepts into compelling enterprise narratives, and is motivated by measurable business impact.

You will own end-to-end campaign strategy and execution, working cross-functionally with Product Marketing, PR, Digital, Field Marketing, and regional teams to drive awareness, engagement, and pipeline for Veeam’s Security and AI governance go-to-market initiatives.

What You’ll Do

• Own and execute global go-to-market campaigns focused on data security, privacy, and AI governance
• Develop and launch integrated, end-to-end campaigns aligned with enterprise buyer journeys — from awareness to pipeline generation
• Translate complex topics (AI risk, data protection, governance, resilience) into clear, compelling value propositions and messaging in partnership with Product Marketing
• Design and execute omnichannel programs across paid media, email, web, social, webinars, and virtual or in-person events
• Leverage segmentation, intent data, and ABM strategies to improve engagement quality and conversion across enterprise accounts
• Collaborate with and manage internal and external stakeholders (creative teams, digital teams, agencies, regional marketers) to deliver high-quality campaign assets
• Build campaign roadmaps, messaging frameworks, and promotional plans tailored to buyer personas and use cases
• Manage campaign budgets and optimize ROI and ROAS
• Analyze performance data, report insights to senior stakeholders, and continuously optimize campaigns based on results
• Ensure alignment between global strategy and regional/field marketing execution
• Support annual and quarterly planning, forecasting, and prioritization for campaign initiatives

What You’ll Bring

• 6–8+ years of experience in B2B marketing campaign management, with a focus on enterprise audiences
• Strong background in B2B technology, SaaS, security, data, or AI-related domains
• Proven ability to manage complex, global campaigns in fast-paced and evolving environments
• Deep understanding of enterprise buying committees, executive personas, and buying group dynamics
• Hands-on experience with ABM strategies and tools (e.g., 6sense or similar)
• Strong expertise in omnichannel digital marketing (paid media, email, social, web, webinars)
• Analytical mindset with the ability to translate data into actionable insights
• Excellent communication and stakeholder management skills, including experience presenting to senior leadership
• Ability to operate effectively in ambiguous environments and adapt quickly to change
• Bachelor’s degree or equivalent combination of education and experience
• Advanced English proficiency

Tools & Knowledge

• Enterprise campaign management and demand generation best practices
• Digital marketing across paid, owned, and earned channels
• Executive-level messaging and copywriting
• Analytics and reporting tools (e.g., Tableau, Power BI)
• Project management tools (e.g., JIRA, Monday.com)
• Salesforce experience is a plus
• ABM and intent data platforms (e.g., 6sense) are a plus

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 global VeeaMe Days for self-care
• Private health, dental, and vision insurance for employees and dependents
• Mental health support with up to 12 free therapy sessions
• Private hospital coverage for planned and emergency care
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life, critical illness, and disability insurance
• One paid volunteer day annually through Veeam Cares
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program

#LI-AP1

How You'll Make an Impact:

Cloudbeds is looking for a Product Manager to own and evolve the core accounting and financial operations systems that power the Cloudbeds platform. This role sits at the intersection of hospitality operations and accounting, shaping how tens of thousands of properties worldwide handle folio transactions, record money movements, close their books, and integrate with downstream financial systems.

You will be responsible for defining the product vision and execution strategy for the financial backbone of Cloudbeds, ensuring accuracy, auditability, and scalability while supporting diverse operational workflows across regions, property types, and accounting practices.

This is a high-impact role working on mission-critical, high-trust systems used daily by hotel operators, finance teams, and integration partners.

Our Product Team:

Our team is energized by tackling complex problems and turning them into elegant and scalable solutions. We collaborate openly with deep respect for diverse perspectives, value candid feedback, and rely on strong async communication to move fast while staying aligned as a remote-first team. People who can create structure from ambiguity and push ideas forward with others do especially well here.

What You Bring to the Team:

• Own the strategy and lead the execution of our financial operations & accounting products within the Cloudbeds Platform
• Lead accounting integrations from end to end, with a focus on platform extensibility, clear documentation, and an excellent developer experience for partners and customers
• Drive user discovery to deeply understand workflows, constraints, and pain points
• Translate business and customer needs into concise and detailed product requirements
• Use data to validate hypotheses and to justify product decisions
• Define success metrics and track progress throughout the product life cycle
• Collaborate closely with engineering, design, and integration partners to deliver world-class products

What Sets You Up for Success:

• 5+ years of product management experience with SaaS products in finance, accounting, payments, or other high-trust systems
• 2+ years of experience collaborating with fully remote, international multi-disciplinary teams
• Solid understanding of accounting fundamentals
• Strong critical and analytical skills to solve real customer problems
• Ability to articulate complex concepts to cross-functional audiences
• Demonstrated ability to use AI thoughtfully as a force multiplier, while applying sound product judgement for final outputs
• Curiosity to learn new things and challenge the status quo
• Degree in Business, Finance, Accounting, Computer Science, or a related field

Bonus Skills to Stand Out (Optional):

• Prior experience in the hospitality or travel industry
• Knowledge of hospitality-specific accounting software ecosystems and integrations
• Experience building PMS, ERP, or accounting products
• Experience working with compliance, audit, or regional accounting requirements

#LI-SD1

ABOUT THE TEAM: 

This role sits within Tide’s Paid Plans CRM team - a collaborative group of marketers driven by ownership, experimentation, and impact.

Our mission is simple: help members save time and money so they can focus on doing what they love. We use data, creativity, and technology to drive engagement, retention, and long-term value.

WHAT WE ARE LOOKING FOR: 

We’re seeking an experienced CRM professional with a strong background in subscription-based technology businesses. You have a proven track record of developing and executing CRM strategies that improve retention and increase customer lifetime value.

You understand subscription models, recurring revenue dynamics, and industry best practices in subscription management. You’re comfortable working with CRM tools and marketing automation platforms, and you have strong analytical skills that enable you to turn data into actionable insights.

As CRM Manager – Subscriptions, you will:

• Lead the planning and execution of CRM strategies for subscription products, aligned with business objectives and growth targets.
• Provide strategic guidance to senior CRM team members on best practices and emerging trends.
• Manage and mentor a Senior CRM Executive, fostering a collaborative and high-performing environment.
• Use advanced data analytics to refine segmentation and personalise member communications.
• Implement advanced targeting strategies to optimise campaign performance and maximise customer lifetime value.
• Apply predictive modelling and behavioural analytics to proactively reduce churn.
• Collaborate closely with Marketing, Sales, and Product teams to align CRM initiatives with company-wide goals.
• Drive cross-functional initiatives to enhance the customer experience and grow subscription revenue.
• Develop and oversee customer advocacy and loyalty programmes to increase retention and brand advocacy.

What Makes You a Great Fit

• 3+ years of CRM experience, ideally within subscription-based businesses
• Experience with subscription billing systems and customer databases
• Strong background in CRM analytics, segmentation, and predictive modelling
• Deep knowledge of CRM and marketing automation technologies
• Strong project management and strategic thinking skills
• Excellent spoken and written English
• Strong stakeholder management and communication skills
• Experience with tools such as Iterable, Salesforce, GSuite, and Jira
• A proactive problem-solver who thrives in dynamic environments

WHAT YOU’LL GET IN RETURN: 

• 25 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Personal L&D budget
• Mental wellbeing platform 
• WFH equipment allowance
• Sabbatical Leave
• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

How You'll Make an Impact: 

As a Senior DevOps Engineer at Cloudbeds, your goal is to constantly improve and scale our SaaS platform to deliver an exceptional experience to hoteliers and their guests worldwide. You'll own the creation, monitoring, automation, and support of our cloud infrastructure and delivery pipelines — enabling product teams to ship high-quality software with speed and confidence. Working within a bottom-up culture that values healthy debate and collaborative problem-solving, you'll have real influence over architecture decisions and the opportunity to shape how we scale infrastructure for one of the fastest-growing hospitality technology platforms in the world.

Our Infrastructure Team: 

Our Infrastructure team is made up of engineers who take genuine pride in their craft, owning projects end-to-end and holding themselves to a high bar. We're passionate about technology and constantly pushing to improve our stack, not just maintain it. If you thrive in an environment where attention to detail matters, great communication is a given, and you're comfortable challenging the status quo to make things better, you'll feel right at home here.

What You Bring to the Team:

• Architect, improve, and scale Cloudbeds' cloud infrastructure on AWS, with a focus on reliability, security, and performance
• Build and evolve our Kubernetes (EKS) platform, driving adoption of containerization best practices across engineering teams
• Automate infrastructure provisioning and configuration using infrastructure-as-code tools like Terraform
• Design, build, and maintain CI/CD pipelines (GitHub Actions, ArgoCD) that enable fast, reliable software delivery
• Partner with product and engineering teams to drive projects to production, sharing DevOps expertise and ensuring strong environment configuration from the infrastructure side
• Maintain and improve monitoring, logging, and alerting systems to ensure platform health and rapid incident response
• Participate in on-call rotation to support production environment stability.

What Sets You Up for Success:

• 5+ years of experience as a DevOps Engineer working hands-on with AWS (networking, compute, storage, databases, queues, cache, permissions).
• 5+ years of strong Kubernetes and Docker experience, including implementing and scaling EKS platforms at production scale.
• Deep expertise with Terraform for infrastructure-as-code and configuration management.
• Proven experience building and supporting CI/CD pipelines using GitHub Actions and ArgoCD.
• Strong knowledge of monitoring and observability tools such as Datadog, Prometheus, Loki, or AWS CloudWatch.
• Working knowledge of web application servers (NGINX, Ingress controllers), databases (MySQL, PostgreSQL, Aurora), caching (Redis, Memcached), and queue technologies (SQS).
• Ability to write Bash and/or Python scripts to automate operational tasks.
• Strong Linux system administration skills and solid networking fundamentals.
• Excellent written and verbal English communication skills; comfortable working asynchronously across a globally distributed remote team.

#LI-REMOTE #LI-IK1

How You'll Make an Impact: 

As a Senior DevOps Engineer at Cloudbeds, your goal is to constantly improve and scale our SaaS platform to deliver an exceptional experience to hoteliers and their guests worldwide. You'll own the creation, monitoring, automation, and support of our cloud infrastructure and delivery pipelines — enabling product teams to ship high-quality software with speed and confidence. Working within a bottom-up culture that values healthy debate and collaborative problem-solving, you'll have real influence over architecture decisions and the opportunity to shape how we scale infrastructure for one of the fastest-growing hospitality technology platforms in the world.

Our Infrastructure Team: 

Our Infrastructure team is made up of engineers who take genuine pride in their craft, owning projects end-to-end and holding themselves to a high bar. We're passionate about technology and constantly pushing to improve our stack, not just maintain it. If you thrive in an environment where attention to detail matters, great communication is a given, and you're comfortable challenging the status quo to make things better, you'll feel right at home here.

What You Bring to the Team:

• Architect, improve, and scale Cloudbeds' cloud infrastructure on AWS, with a focus on reliability, security, and performance
• Build and evolve our Kubernetes (EKS) platform, driving adoption of containerization best practices across engineering teams
• Automate infrastructure provisioning and configuration using infrastructure-as-code tools like Terraform
• Design, build, and maintain CI/CD pipelines (GitHub Actions, ArgoCD) that enable fast, reliable software delivery
• Partner with product and engineering teams to drive projects to production, sharing DevOps expertise and ensuring strong environment configuration from the infrastructure side
• Maintain and improve monitoring, logging, and alerting systems to ensure platform health and rapid incident response
• Participate in on-call rotation to support production environment stability.

What Sets You Up for Success:

• 5+ years of experience as a DevOps Engineer working hands-on with AWS (networking, compute, storage, databases, queues, cache, permissions).
• 5+ years of strong Kubernetes and Docker experience, including implementing and scaling EKS platforms at production scale.
• Deep expertise with Terraform for infrastructure-as-code and configuration management.
• Proven experience building and supporting CI/CD pipelines using GitHub Actions and ArgoCD.
• Strong knowledge of monitoring and observability tools such as Datadog, Prometheus, Loki, or AWS CloudWatch.
• Working knowledge of web application servers (NGINX, Ingress controllers), databases (MySQL, PostgreSQL, Aurora), caching (Redis, Memcached), and queue technologies (SQS).
• Ability to write Bash and/or Python scripts to automate operational tasks.
• Strong Linux system administration skills and solid networking fundamentals.
• Excellent written and verbal English communication skills; comfortable working asynchronously across a globally distributed remote team.

#LI-REMOTE #LI-IK1

• Experience in Technical and People leadership
• Deep understanding of the software development lifecycle
• Proven experience leading cross-functional teams (e.g. engineering, design, product, QA, data)
• Experience resolving complex engineering and communication issues
• Great time management, organizational and multitasking skills

• Experience with developing, deploying, and maintaining  frontend applications or microservices-oriented applications
• Experience in online casino or sports betting products and driving improvements to them

• Leading the team of engineers; reporting directly to you will be engineers (tech leads, software engineers, QAs)
• Ensure growth and development opportunities for all team members which includes employee coaching and mentoring, identifying and removing roadblocks and distractions, running regular 1:1s and feedback sessions with team members, performing performance reviews for the direct reports
• Nurturing a strong relationship with other engineering managers, technical leads and product managers
• Stakeholder coordination: defining priorities, managing expectations, ensuring regular updates and follow-ups regarding the teams’ scope of work
• Supporting engineering department goals by setting team requirements, goals and timelines
• Making relevant technical and business decisions that ensure predictable delivery in terms of timelines, stability, and performance
• Building and maintaining the culture of engineering excellence - we don’t cut corners when it comes to quality and reliability

Suvoda is a global clinical trial technology company shaping digital experiences that enable clinical trial sponsor and site professionals to take full command over the inherent logistical complexity behind mission-critical and time-sensitive patient interactions in life-sustaining studies for therapeutic areas such as oncology, central nervous system, and rare disease.

Supporting clinical trials means supporting unique experiments that are inherently complex, high-stakes, and dynamic. It is imperative that Suvoda staff working with clients, end-users, or the systems that client and end-users interact with understand the clinical trial industry, regulations, Suvoda’s software products and processes, and especially the specificities of the unique trial in question before taking any actions they may alter the data of the system in question.

Responsibilities:

• Work as part of a cross-functional project team responsible for the delivery of Interactive Response Technology (IRT) for randomization and drug supply management in clinical trials;
• Support the Services Delivery project team in: 
• Liaising with the client to discuss requirements, handle issues, provide status updates, and answer questions;
• Designing the IRT solution to meet the study requirements based on the clinical protocol, Suvoda proposal and discussions with the client;
• Accurately and completely documenting all requirements and participating in internal and external specification review meetings;
• Assisting with client review meetings of IRT specifications and supporting documents, making any required updates;
• Managing project schedules and scope, tracking all internal and client tasks required to meet project milestones;
• Managing the cross-functional project team’s schedule and task assignments;
• Assisting with creating the UAT plan, developing test scripts, coordinating data setup, and providing client support for client UAT;
• Providing protocol-specific support to the client and support team after go-live;
• Ensure client satisfaction throughout the project build and maintenance phase, working with Suvoda management, the Suvoda product team, and business development as needed;
• Provide system training to end-users using in-person meetings, web meetings, and user manuals;
• Provide telephone and email support to system users globally;
• Travel to client sites to attend meetings and conduct user training sessions;
• Perform other related duties as required;

Requirements:

• Bachelor's degree required (in life sciences or computer science preferred);
• 1.5 year of progressive associate project manager experience;
• Interpersonal and communication skills;
• Time management and organizational skills;
• Strong organizational skills;
• Analytical thinking ability
• Creative problem-solving ability;
• Attention to detail;

#LI-CG1

ABOUT THE ROLE: 

As our CRM Manager for Wealth, you’ll take an established programme (with lots of new features coming through) and drive it to even greater heights through optimisation, personalisation and automation.

You’ll own the campaign delivery, planning process to enable delivery of a first class automation and personalisation programme. This will incorporate multiple marketing channels and touchpoints, with the end goal to engage, nudge and nurture our members’ investment portfolio.

You’ll have an established track record for testing and growing  KPIs.  We are a highly capable team who believe passionately in the problem we are solving, collaborating closely with direct feedback, and encouraging action over deliberation.

Some of the things you’ll be doing: 

• Mapping the campaign strategy across multiple Tide Payment products.
• Monitoring, reporting and presenting on Tide Wealth kpis and campaign performance to THE Dept and immediate stakeholders. 
• Building, executing and optimising campaign workflows.  
• Define a full testing and personalisation roadmap for your area that’s aligned with the product team. 
• Support wider team forecasting.
• Manage stakeholder relationships across the product team to ensure a fully aligned roadplan. 

WHAT WE ARE LOOKING FOR: 

• You have a passion for marketing in a scale-up environment, and have 3-5 yrs of relevant experience.
• You’ve got a great hands on skill set for automation, personalisation across multiple platforms.
• You’ve previously worked in a high performing team.
• You’ve have a proven track record utilising best practise targeting, automation and personalisation across multiple marketing channels to deliver significant upweights in behavioural frequency and revenue value from a large customer base.
• You love data, and are happy to monitor, analyse and report on overall product performance against multiple KPIs, campaign inputs, and industry benchmarks to ensure the overall programme meets (and exceeds!) business objectives.
• You have strong communication skills – you can build campaigns and relationships,  coach and inspire technical and non-technical colleagues, across all levels of the business, and are able to pitch the message differently, and clearly, to all.
• You are well organised with a passion for speed and efficiency.
• You love to take the initiative and are comfortable taking measured risks.
• You love a big challenge - especially for your targets.
• You use data and evidence above your opinion.
• You are able to adapt quickly and efficiently to changing priorities, while supporting your own team and the wider Team….you are happy to work as part of “One Team” at Tide.
• You can pre-empt issues and minimise issues as well as clarifying ambiguity to enable your team to work effectively.
• You can place trust in others to deliver while maintaining being on point to ensure the detail is delivered for our members.
• Experience of Investments are beneficial but not essential.
• Experience using SalesForce Marketing Cloud platform is beneficial but not essential.
• Experience using the Looker reporting suite is beneficial but not essential.

WHAT YOU’LL GET IN RETURN:

• 25 days paid annual leave

• 3 paid days off for volunteering or L&D activities

• Extended maternity and paternity leave covered by the company

• Personal L&D budget 

• Mental well-being platform

• WFH equipment allowance

• Flexible working from home

• Sabbatical Leave

• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

ABOUT THE ROLE:

As an Engineering Manager at Tide, you will be responsible for building and running the products your team owns, covering everything our members need to run their business, from banking and payments through to administration and operational tooling.

This role offers an exceptional opportunity to make a real difference by taking ownership of engineering practices in a rapidly expanding company! We trust and empower our Engineering Managers to make real architectural decisions that affect their domain and shape the future of Tide’s Platform.

We operate in domain-aligned, full-stack teams that own products end to end. Engineers self-organise, collaborate on technical challenges, and define shared standards through Communities of Practice.

• Leading & Directly managing a cross functional team of 8-12 engineers
• Partnering with a Product Manager to form the Product Engineering Duo
• Deeply caring about what’s being built as much as the how
• Being responsible of the delivery of the team - quality, stability, timelines, dependencies
• Being responsible of the tech excellence and architecture within the scope of the team
• Driving the continuous improvement of the team performance as measured by DORA
• Securing the continuous growth and wellbeing of the engineers on their team
• Being hands-on, carefully dividing your time between design, coding and coaching other team members. You will be the person people turn to seeking advice and solutions to difficult problems.

WHAT WE ARE LOOKING FOR: 

• Extensive experience (10+ years) building server-side applications and detailed knowledge of of Python, Java, C#, or another similar language
• Sound knowledge of a backend framework (e.g. Spring/Spring Boot) 
• Experience with running microservices and implementing and consuming RESTful APIs
• Experience engineering scalable and reliable solutions in a cloud-native environment 
• A mindset of delivering secure, well-tested and well-documented software 
• Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
• Experience integrating with various third party providers and partners 
• Sound knowledge and experience working with relational databases
• Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly
• Ability to communicate technical concepts to a non-technical audience 
• Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production
• A technical hands on leader who is in the details of what the team is working on day to day
• Experience  leading teams
• Experience directly managing people

Our Tech Stack

• Python, Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) 
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable 
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users) 
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform 
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week 
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management

WHAT YOU’LL GET IN RETURN: 

Our location-specific employee benefits are designed to cater to the unique needs of Tideans: 

• 25 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget in the amount of 500 EUR per year
• Additional health & dental insurance
• Mental wellbeing platform
• Fully covered Multisports card
• Food vouchers
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Flexible working from home
• Sabbatical Leave
• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

ABOUT THE ROLE:

As an Engineering Manager at Tide, you will be responsible for building and running the products your team owns, covering everything our members need to run their business, from banking and payments through to administration and operational tooling.

This role offers an exceptional opportunity to make a real difference by taking ownership of engineering practices in a rapidly expanding company! We trust and empower our Engineering Managers to make real architectural decisions that affect their domain and shape the future of Tide’s Platform.

We operate in domain-aligned, full-stack teams that own products end to end. Engineers self-organise, collaborate on technical challenges, and define shared standards through Communities of Practice.

• Leading & Directly managing a cross functional team of 8-12 engineers
• Partnering with a Product Manager to form the Product Engineering Duo
• Deeply caring about what’s being built as much as the how
• Being responsible of the delivery of the team - quality, stability, timelines, dependencies
• Being responsible of the tech excellence and architecture within the scope of the team
• Driving the continuous improvement of the team performance as measured by DORA
• Securing the continuous growth and wellbeing of the engineers on their team
• Being hands-on, carefully dividing your time between design, coding and coaching other team members. You will be the person people turn to seeking advice and solutions to difficult problems.

WHAT WE ARE LOOKING FOR: 

• Extensive experience (10+ years) building server-side applications and detailed knowledge of of Python, Java, C#, or another similar language
• Sound knowledge of a backend framework (e.g. Spring/Spring Boot) 
• Experience with running microservices and implementing and consuming RESTful APIs
• Experience engineering scalable and reliable solutions in a cloud-native environment 
• A mindset of delivering secure, well-tested and well-documented software 
• Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
• Experience integrating with various third party providers and partners 
• Sound knowledge and experience working with relational databases
• Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly
• Ability to communicate technical concepts to a non-technical audience 
• Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production
• A technical hands on leader who is in the details of what the team is working on day to day
• Experience  leading teams
• Experience directly managing people

Our Tech Stack

• Python, Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) 
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable 
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users) 
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform 
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week 
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management

WHAT YOU’LL GET IN RETURN: 

Our location-specific employee benefits are designed to cater to the unique needs of Tideans: 

• Remote first
• 25 days of paid annual leave
• 3 paid days off for volunteering or L&D activities
• Private Health Insurance
• Mental Health Support Platform
• FitPass
• Family and friendly leave (according to statutory)
• Personal L&D budget
• Share Options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

ABOUT THE ROLE:

As an Engineering Manager at Tide, you will be responsible for building and running the products your team owns, covering everything our members need to run their business, from banking and payments through to administration and operational tooling.

This role offers an exceptional opportunity to make a real difference by taking ownership of engineering practices in a rapidly expanding company! We trust and empower our Engineering Managers to make real architectural decisions that affect their domain and shape the future of Tide’s Platform.

We operate in domain-aligned, full-stack teams that own products end to end. Engineers self-organise, collaborate on technical challenges, and define shared standards through Communities of Practice.

• Leading & Directly managing a cross functional team
• Partnering with a Product Manager to form the Product Engineering Duo
• Deeply caring about what’s being built as much as the how
• Being responsible of the delivery of the team - quality, stability, timelines, dependencies
• Being responsible of the tech excellence and architecture within the scope of the team
• Driving the continuous improvement of the team performance as measured by DORA
• Securing the continuous growth and wellbeing of the engineers on their team
• Being hands-on, carefully dividing your time between design, coding and coaching other team members. You will be the person people turn to seeking advice and solutions to difficult problems.

WHAT WE ARE LOOKING FOR: 

• Extensive experience (10+ years) building server-side applications and detailed knowledge of Java
• Sound knowledge of a backend framework (e.g. Spring/Spring Boot) 
• Experience with running microservices and implementing and consuming RESTful APIs
• Experience engineering scalable and reliable solutions in a cloud-native environment 
• A mindset of delivering secure, well-tested and well-documented software 
• Full ownership of your code and technical solutions across their entire lifecycle, from development to production.
• Experience integrating with various third party providers and partners 
• Sound knowledge and experience working with relational databases
• Work effectively in an agile environment, using its practices to deliver value consistently and adapt quickly
• Ability to communicate technical concepts to a non-technical audience 
• Apply continuous integration, delivery, and deployment practices in day-to-day development to deliver software reliably to production
• A technical hands on leader who is in the details of what the team is working on day to day
• Experience  leading teams
• Experience directly managing people

Our Tech Stack

• Java, Spring Boot and JOOQ to build the RESTful APIs of our microservices (but we welcome people who are used to any strongly typed general purpose programming language!) 
• Event-driven architecture with messages over SNS+SQS and Kafka to make them reliable 
• Primary datastores are PostgreSQL via RDS or Aurora (we are heavy AWS users) 
• Docker, Terraform, ArgoCD and, EKS provided by the Cloud team to run the platform 
• DataDog for monitoring, observability and automated SLOs
• GitHub, Semgrep and solid testing to power the CI/CD pipelines - new joiners are encouraged to have something deployed to production in their first week 
• Angular on Web, Flutter for our mobile app, but from time to time we use Swift and Kotlin
• Fivetran/BigQuery/Looker for the BI insights and Python/FastAPI/Faust + some ML libs for the automated decisioning and risk management

WHAT YOU’LL GET IN RETURN

• The gross monthly salary for this position ranges from 7400€ to 11560€, depending on your skills, and experience.
• Private Health Insurance
• 25 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Parental Leave days 
• Family-Friendly Leave 
• Personal L&D budget in the amount of 500 EUR per year
• Mental wellbeing platform Plumm
• WFH equipment allowance
• Sabbatical Leave
• Share options
• Team Events

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

We are seeking an experienced Product Manager to lead the strategy, development, and implementation of the new systems, tools, and business processes that will power the next stage of growth.

Key Responsibilities

• Partner with leadership and department heads to define and communicate the vision for new solutions and tools that increase business outcomes.
• Transform strategic goals into actionable product solutions, aligning technical capabilities with business priorities.
• Lead the end-to-end product lifecycle - from discovery and requirements gathering to release, implementation into the business process, and continuous optimization.
• Act as a bridge between business stakeholders and technical teams, ensuring clarity, alignment, and transparency at every stage. Work closely with engineering and design teams to ensure timely, high-quality delivery.
• Analyze existing business processes and identify opportunities for automation and improvement. Re-engineer processes and implement new, effective solutions.
• Collaborate with business analysts, product designers, development teams, and other departments to get measurable outcomes. Be able to cover niche projects or product stages independently. 

Qualifications

• 5+ years as a Product or Project Manager with product expertise in a fast-paced digital or tech-driven company, delivering innovations with positive measurable results.
• Experience leading cross-functional teams and delivering impactful results.
• Deep understanding of modern product and project management practices. 
• Good understanding of when development is needed or not needed to solve the problem.
• Strong analytical mindset with the ability to make data-informed decisions.
• Strong organizational, planning, and delivery skills are a must.
• Excellent communication with strong stakeholder engagement and alignment skills.
• Proven records in business process analysis, optimization, and digital transformation.
• Experience in building automations to optimize processes and manual tasks.
• Self-driven, highly organized, and comfortable working remotely across time zones.
• Proficiency in building no-code/low-code prototypes and tools to validate hypotheses in the early stages.
• Previous BA experience is a plus.
• Fluent in English (spoken and written).

What We Offer

• Opportunity to shape the backbone systems of a modern, data-driven digital company.
• Autonomy to lead meaningful projects from ideation to impact.
• A collaborative, innovation-first environment that values initiative and experimentation.
• Reduced working hours on Fridays during the summer.
• Schedule: Monday–Friday, 1:00/2:00 PM – 9:00/10:00 PM EET.

Why Join Us

You’ll be at the intersection of technology, process innovation, and business growth - building systems that empower our teams to work smarter, faster, and more collaboratively. If you’re a strategic thinker who loves turning complexity into clarity and ideas into scalable solutions, we’d love to meet you.

dbt Platform, our rapidly growing SaaS offering, has ambitious goals to enhance its capabilities in the year ahead. We are looking for a Senior Software Engineer ll to join our Romania-based engineering team, who are focused on building essential platform features like telemetry ingestion, authorization, and infrastructure-as-code integrations.

The team needs strong engineers to establish our platform evolution strategy. As dbt Platform grows, this person will help design and implement new capabilities from the ground up, ensuring we provide robust integration points for our customers. This co-located team will work closely with the broader engineering organization to deliver scalable solutions.

In this role, you can expect to:

• Evolve dbt’s architecture to keep up with our fast growing customer base and scaling needs
• Be a key contributor to the development of dbt Platform and its telemetry ingestion platform
• Be an advocate for software engineering best practices
• Develop a robust software framework for seamlessly developing application platform features into dbt Platform.
• Collaborate closely with product teams, and other stakeholders.
• Mentor and support junior team members, fostering a collaborative and innovative environment.

Qualifications:

• Have a minimum of 8 years experience as a software engineer
• Experience with at least one of the following technologies: Python, Rust, and/or Go
• Experience with shipping vertical features both individually and as part of a larger team.
• Previous experience with SaaS products (SOA preferred)
• Minimum requirement of Bachelors degree in related field (computer science, computer engineering, etc.)
• Have an excellent level of English, both written and spoken

You are a good fit if you:

• Have strong fundamentals in a variety of software development paradigms (e.g. object oriented, functional)
• Understand trade-offs and are able to articulate the pros and cons of each option
• Have used or want to use AI driven development tactics
• Have worked on distributed systems at scale
• Are comfortable managing ambiguity and driving clarity and innovation
• Understand how to make tradeoffs to ship useful features today without sacrificing long-term quality
• Are highly motivated and able to build alignment across stakeholders
• Can operate independently and unblock yourself when needed

You'll have an edge if:

• Have extensive knowledge in AI development tactics with successful implementation examples
• Are a Rust subject matter expert
• Have previous experience with Kafka at scale
• Have previous experience with automated testing
• Have experience working on a distributed team

Compensation & Benefits

• This is an FTE role only (CIM)
• Salary: Competitive, based on experience
• Equity Stake
• Benefits: medical insurance, life insurance, vision& dental coverage, office refresh stipend e.g.
• Equity or comparable benefits may be offered depending on the legal limitations

What to expect in the hiring process (all video interviews unless accommodations are needed):

1. Interview with Talent Acquisition Partner
2. Interview with Hiring Manager
3. Team Interviews

Overview

As a Staff Data Product Manager for the Analytics Platform, you will own the vision and roadmap for our core data foundation, primarily powered by Snowflake. Your mission is to bridge the "Perception vs. Reality" gap: while our platform is technically robust (with minimal incidents in 2025), users often find data hard to use or unclear.
You will define the "what" and "why" of our platform , ensuring it transitions from a reactive service to a strategic partner that empowers every team at Super to leverage data and AI capabilities at scale.

Key responsibilities

Product strategy & vision

• Own and articulate the product strategy and long-term vision for the Analytics Platform by defining the end-to-end analytical product lifecycle —- from data producer contract management and quality guardrails to downstream data consumers, their access patterns, and measurable value realisation.
• Develop a long-term vision for the Analytics Platform, aligning with broader data-driven objectives.
• Stay ahead of industry trends in cloud warehousing, data modeling, and emerging AI technologies.
• Propose and explore new ways of utilizing Snowflake to leverage AI capabilities and drive business value.

User research & advocacy

• Define and continuously evolve a clear measurement framework for Analytics Platform usability and adoption; use it to enable data-driven decisions with platform leaders and to directly shape roadmap priorities based on measurable impact.
• Deeply investigate actual customer needs, workflows, and pain points to eliminate "blind spots" in platform adoption.
• Address the gap between technical uptime and user perception by ensuring data is intuitive, clear, and reliable.
• Champion a user-centric culture, transforming how technical and business teams interact with our data models.

Roadmap & stakeholder management

• Build and maintain a prioritized product roadmap, balancing operational excellence with strategic initiatives.
• Collaborate with Product, Marketing, and Data Science to ensure Analytics platform is focused on most impactful initiatives across all areas

Strategic integration

• Partner with Product teams to ensure the Analytics Platform is a first-class citizen in the development lifecycle, not an afterthought.
• Partner with the Analytics Platform and Data leadership to transform high-level objectives into vision, direction and roadmap for a scalable, reliable technical platform.

Execution & delivery

• Translate business goals into well-defined problem statements, user stories, and acceptance criteria.
• Manage the development cycle in an Agile environment, providing clarity on priorities and monitoring progress.
• Ensure every initiative has a defined "Problem to Solve" and clear success measurement.

Qualifications

1. Education & experience

• Bachelor’s or Master’s degree in Business, Computer Science, Data Science, or a related field.
• 6–8+ years of product management experience, specifically with data products or analytics platforms.

2. Technical & domain expertise

• Strong familiarity with Analytics databases (e.g Snowflake, BigQuery, Redshift), ETL pipelines, DWH concepts and BI tools.
• Ability to convert complex technical concepts into clear business value.
• Proven track record in leading cross-functional teams

3. Strong differentiators

• Previous experience driving large-scale data product initiatives from ideation to launch
• Experience in entertainment, online gaming, or sports betting industries.

Overview

As a Staff Data Product Manager for the Analytics Platform, you will own the vision and roadmap for our core data foundation, primarily powered by Snowflake. Your mission is to bridge the "Perception vs. Reality" gap: while our platform is technically robust (with minimal incidents in 2025), users often find data hard to use or unclear.
You will define the "what" and "why" of our platform , ensuring it transitions from a reactive service to a strategic partner that empowers every team at Super to leverage data and AI capabilities at scale.

Key responsibilities

Product strategy & vision

• Own and articulate the product strategy and long-term vision for the Analytics Platform by defining the end-to-end analytical product lifecycle —- from data producer contract management and quality guardrails to downstream data consumers, their access patterns, and measurable value realisation.
• Develop a long-term vision for the Analytics Platform, aligning with broader data-driven objectives.
• Stay ahead of industry trends in cloud warehousing, data modeling, and emerging AI technologies.
• Propose and explore new ways of utilizing Snowflake to leverage AI capabilities and drive business value.

User research & advocacy

• Define and continuously evolve a clear measurement framework for Analytics Platform usability and adoption; use it to enable data-driven decisions with platform leaders and to directly shape roadmap priorities based on measurable impact.
• Deeply investigate actual customer needs, workflows, and pain points to eliminate "blind spots" in platform adoption.
• Address the gap between technical uptime and user perception by ensuring data is intuitive, clear, and reliable.
• Champion a user-centric culture, transforming how technical and business teams interact with our data models.

Roadmap & stakeholder management

• Build and maintain a prioritized product roadmap, balancing operational excellence with strategic initiatives.
• Collaborate with Product, Marketing, and Data Science to ensure Analytics platform is focused on most impactful initiatives across all areas

Strategic integration

• Partner with Product teams to ensure the Analytics Platform is a first-class citizen in the development lifecycle, not an afterthought.
• Partner with the Analytics Platform and Data leadership to transform high-level objectives into vision, direction and roadmap for a scalable, reliable technical platform.

Execution & delivery

• Translate business goals into well-defined problem statements, user stories, and acceptance criteria.
• Manage the development cycle in an Agile environment, providing clarity on priorities and monitoring progress.
• Ensure every initiative has a defined "Problem to Solve" and clear success measurement.

Qualifications

1. Education & experience

• Bachelor’s or Master’s degree in Business, Computer Science, Data Science, or a related field.
• 6–8+ years of product management experience, specifically with data products or analytics platforms.

2. Technical & domain expertise

• Strong familiarity with Analytics databases (e.g Snowflake, BigQuery, Redshift), ETL pipelines, DWH concepts and BI tools.
• Ability to convert complex technical concepts into clear business value.
• Proven track record in leading cross-functional teams

3. Strong differentiators

• Previous experience driving large-scale data product initiatives from ideation to launch
• Experience in entertainment, online gaming, or sports betting industries.

Overview

As a Staff Data Product Manager for the Analytics Platform, you will own the vision and roadmap for our core data foundation, primarily powered by Snowflake. Your mission is to bridge the "Perception vs. Reality" gap: while our platform is technically robust (with minimal incidents in 2025), users often find data hard to use or unclear.
You will define the "what" and "why" of our platform , ensuring it transitions from a reactive service to a strategic partner that empowers every team at Super to leverage data and AI capabilities at scale.

Key responsibilities

Product strategy & vision

• Own and articulate the product strategy and long-term vision for the Analytics Platform by defining the end-to-end analytical product lifecycle —- from data producer contract management and quality guardrails to downstream data consumers, their access patterns, and measurable value realisation.
• Develop a long-term vision for the Analytics Platform, aligning with broader data-driven objectives.
• Stay ahead of industry trends in cloud warehousing, data modeling, and emerging AI technologies.
• Propose and explore new ways of utilizing Snowflake to leverage AI capabilities and drive business value.

User research & advocacy

• Define and continuously evolve a clear measurement framework for Analytics Platform usability and adoption; use it to enable data-driven decisions with platform leaders and to directly shape roadmap priorities based on measurable impact.
• Deeply investigate actual customer needs, workflows, and pain points to eliminate "blind spots" in platform adoption.
• Address the gap between technical uptime and user perception by ensuring data is intuitive, clear, and reliable.
• Champion a user-centric culture, transforming how technical and business teams interact with our data models.

Roadmap & stakeholder management

• Build and maintain a prioritized product roadmap, balancing operational excellence with strategic initiatives.
• Collaborate with Product, Marketing, and Data Science to ensure Analytics platform is focused on most impactful initiatives across all areas

Strategic integration

• Partner with Product teams to ensure the Analytics Platform is a first-class citizen in the development lifecycle, not an afterthought.
• Partner with the Analytics Platform and Data leadership to transform high-level objectives into vision, direction and roadmap for a scalable, reliable technical platform.

Execution & delivery

• Translate business goals into well-defined problem statements, user stories, and acceptance criteria.
• Manage the development cycle in an Agile environment, providing clarity on priorities and monitoring progress.
• Ensure every initiative has a defined "Problem to Solve" and clear success measurement.

Qualifications

1. Education & experience

• Bachelor’s or Master’s degree in Business, Computer Science, Data Science, or a related field.
• 6–8+ years of product management experience, specifically with data products or analytics platforms.

2. Technical & domain expertise

• Strong familiarity with Analytics databases (e.g Snowflake, BigQuery, Redshift), ETL pipelines, DWH concepts and BI tools.
• Ability to convert complex technical concepts into clear business value.
• Proven track record in leading cross-functional teams

3. Strong differentiators

• Previous experience driving large-scale data product initiatives from ideation to launch
• Experience in entertainment, online gaming, or sports betting industries.

Overview

As a Staff Data Product Manager for the Analytics Platform, you will own the vision and roadmap for our core data foundation, primarily powered by Snowflake. Your mission is to bridge the "Perception vs. Reality" gap: while our platform is technically robust (with minimal incidents in 2025), users often find data hard to use or unclear.
You will define the "what" and "why" of our platform , ensuring it transitions from a reactive service to a strategic partner that empowers every team at Super to leverage data and AI capabilities at scale.

Key responsibilities

Product strategy & vision

• Own and articulate the product strategy and long-term vision for the Analytics Platform by defining the end-to-end analytical product lifecycle —- from data producer contract management and quality guardrails to downstream data consumers, their access patterns, and measurable value realisation.
• Develop a long-term vision for the Analytics Platform, aligning with broader data-driven objectives.
• Stay ahead of industry trends in cloud warehousing, data modeling, and emerging AI technologies.
• Propose and explore new ways of utilizing Snowflake to leverage AI capabilities and drive business value.

User research & advocacy

• Define and continuously evolve a clear measurement framework for Analytics Platform usability and adoption; use it to enable data-driven decisions with platform leaders and to directly shape roadmap priorities based on measurable impact.
• Deeply investigate actual customer needs, workflows, and pain points to eliminate "blind spots" in platform adoption.
• Address the gap between technical uptime and user perception by ensuring data is intuitive, clear, and reliable.
• Champion a user-centric culture, transforming how technical and business teams interact with our data models.

Roadmap & stakeholder management

• Build and maintain a prioritized product roadmap, balancing operational excellence with strategic initiatives.
• Collaborate with Product, Marketing, and Data Science to ensure Analytics platform is focused on most impactful initiatives across all areas

Strategic integration

• Partner with Product teams to ensure the Analytics Platform is a first-class citizen in the development lifecycle, not an afterthought.
• Partner with the Analytics Platform and Data leadership to transform high-level objectives into vision, direction and roadmap for a scalable, reliable technical platform.

Execution & delivery

• Translate business goals into well-defined problem statements, user stories, and acceptance criteria.
• Manage the development cycle in an Agile environment, providing clarity on priorities and monitoring progress.
• Ensure every initiative has a defined "Problem to Solve" and clear success measurement.

Qualifications

1. Education & experience

• Bachelor’s or Master’s degree in Business, Computer Science, Data Science, or a related field.
• 6–8+ years of product management experience, specifically with data products or analytics platforms.

2. Technical & domain expertise

• Strong familiarity with Analytics databases (e.g Snowflake, BigQuery, Redshift), ETL pipelines, DWH concepts and BI tools.
• Ability to convert complex technical concepts into clear business value.
• Proven track record in leading cross-functional teams

3. Strong differentiators

• Previous experience driving large-scale data product initiatives from ideation to launch
• Experience in entertainment, online gaming, or sports betting industries.

Overview

As a Senior Data Product Manager – Experimentation, you will own the vision, strategy, and roadmap of our internal experimentation platform. Your primary focus will be defining “what” we build and “why”—ensuring our teams have robust, intuitive tools for A/B testing, audience segmentation, feature flag management, and data-driven decision-making. Through close collaboration with Engineering, Data Science, Marketing, and Product teams, you will champion a hypothesis-driven culture, transforming how we learn, iterate, and innovate at scale. Your work will empower every team at SuperBet to rapidly experiment, reduce time-to-insight, and drive measurable business impact.

Key responsibilities

1. Product strategy & vision

• Develop a clear, long-term product vision for the Experimentation Platform, aligning with the broader data-driven objectives.
• Stay attuned to industry best practices, academic research, and emerging technologies to keep our platform at the cutting edge.

2. Defining the “What” and “Why”

• Translate business goals and user requirements into well-defined problem statements, expected business impact, and success metrics.
• Advocate for the importance of hypothesis-driven development, evangelizing experimentation methodologies across the organization.

3. Roadmap & stakeholder management

• Build and maintain a prioritized product roadmap for experimentation, balancing quick wins with strategic, long-term initiatives.
• Collaborate with cross-functional stakeholders (Product, Marketing, Data Science, Engineering) to gather feedback, refine requirements, and drive alignment.

4. Cross-functional collaboration

• Partner closely with the Senior Engineering Manager to transform high-level product objectives into a scalable, reliable, and efficient technical platform.
• Collaborate with Data Scientists and Analysts to define statistical engines, experiment design templates, and consistent KPI frameworks.
• Work with Marketing and Product teams to ensure the experimentation platform meets diverse needs—ranging from audience segmentation to feature flagging and surveys.

5. Execution & delivery

• Clearly communicate product requirements, user stories, and acceptance criteria to engineering teams.
• Manage the development cycle in an Agile environment, providing clarity on priorities and monitoring progress.
• Ensure each initiative launches with a defined Problem to Solve, Business Impact, and Success Measurement, tracking progress to inform continuous improvement.

6. Performance & impact tracking

• Define robust product success metrics (adoption rates, number of experiments run, time-to-insight, etc.) and implement tracking mechanisms.
• Analyze usage data and experiment results to validate assumptions, identify gaps, and inform product enhancements.
• Champion experimentation quality measurements—ensuring teams follow best practices and extract meaningful insights.
• Work with user communities to collect feedback, refine feature requirements, and iterate on platform improvements.

7. Domain expertise & thought leadership

• Serve as the in-house expert on experimentation methodologies, statistical significance, confidence intervals, and advanced testing frameworks.
• Lead initiatives like an Experimentation Embassy, workshops, and knowledge-sharing sessions to promote best practices across the company.

8. Communication & evangelism

• Own the narrative around experimentation—communicating platform updates, success stories, and impact to both technical and non-technical audiences.
• Continuously evangelize the power of a hypothesis-driven, data-informed approach within the organisation, aligning executives and teams on key objectives.

Qualifications

1. Education & experience

• Bachelor’s or Master’s degree in Business, Computer Science, Data Science, Statistics, or a related field (or equivalent practical experience).
• 6–8+ years of product management experience, ideally with a focus on data products, analytics, or experimentation platforms.

2. Technical & domain expertise

• Strong familiarity with A/B testing, multivariate testing, feature flag management, and audience segmentation.
• Understanding of statistical methods (confidence intervals, p-values, hypothesis testing) and ability to collaborate with data scientists on experiment designs.
• Exposure to data infrastructure, ETL pipelines, BI tools, and relevant technologies.

3. Product management skills

• Proven track record in leading cross-functional teams (Engineering, Data Science, UX) using Agile methodologies.
• Ability to convert complex data or statistical concepts into clear business value and actionable product requirements.
• Skilled in developing roadmaps, facilitating stakeholder alignment, and prioritizing high-impact features.

4. Strong differentiators

• Hands-on experience building experimentation platforms, customer segmentation systems, or ML evaluation frameworks.
• Previous work in entertainment, online gaming, or sports betting industries, especially around experimentation and user experience improvements.
• Previous experience driving large-scale data product initiatives, from ideation to launch.

Overview

As a Senior Data Product Manager – Experimentation, you will own the vision, strategy, and roadmap of our internal experimentation platform. Your primary focus will be defining “what” we build and “why”—ensuring our teams have robust, intuitive tools for A/B testing, audience segmentation, feature flag management, and data-driven decision-making. Through close collaboration with Engineering, Data Science, Marketing, and Product teams, you will champion a hypothesis-driven culture, transforming how we learn, iterate, and innovate at scale. Your work will empower every team at SuperBet to rapidly experiment, reduce time-to-insight, and drive measurable business impact.

Key responsibilities

1. Product strategy & vision

• Develop a clear, long-term product vision for the Experimentation Platform, aligning with the broader data-driven objectives.
• Stay attuned to industry best practices, academic research, and emerging technologies to keep our platform at the cutting edge.

2. Defining the “What” and “Why”

• Translate business goals and user requirements into well-defined problem statements, expected business impact, and success metrics.
• Advocate for the importance of hypothesis-driven development, evangelizing experimentation methodologies across the organization.

3. Roadmap & stakeholder management

• Build and maintain a prioritized product roadmap for experimentation, balancing quick wins with strategic, long-term initiatives.
• Collaborate with cross-functional stakeholders (Product, Marketing, Data Science, Engineering) to gather feedback, refine requirements, and drive alignment.

4. Cross-functional collaboration

• Partner closely with the Senior Engineering Manager to transform high-level product objectives into a scalable, reliable, and efficient technical platform.
• Collaborate with Data Scientists and Analysts to define statistical engines, experiment design templates, and consistent KPI frameworks.
• Work with Marketing and Product teams to ensure the experimentation platform meets diverse needs—ranging from audience segmentation to feature flagging and surveys.

5. Execution & delivery

• Clearly communicate product requirements, user stories, and acceptance criteria to engineering teams.
• Manage the development cycle in an Agile environment, providing clarity on priorities and monitoring progress.
• Ensure each initiative launches with a defined Problem to Solve, Business Impact, and Success Measurement, tracking progress to inform continuous improvement.

6. Performance & impact tracking

• Define robust product success metrics (adoption rates, number of experiments run, time-to-insight, etc.) and implement tracking mechanisms.
• Analyze usage data and experiment results to validate assumptions, identify gaps, and inform product enhancements.
• Champion experimentation quality measurements—ensuring teams follow best practices and extract meaningful insights.
• Work with user communities to collect feedback, refine feature requirements, and iterate on platform improvements.

7. Domain expertise & thought leadership

• Serve as the in-house expert on experimentation methodologies, statistical significance, confidence intervals, and advanced testing frameworks.
• Lead initiatives like an Experimentation Embassy, workshops, and knowledge-sharing sessions to promote best practices across the company.

8. Communication & evangelism

• Own the narrative around experimentation—communicating platform updates, success stories, and impact to both technical and non-technical audiences.
• Continuously evangelize the power of a hypothesis-driven, data-informed approach within the organisation, aligning executives and teams on key objectives.

Qualifications

1. Education & experience

• Bachelor’s or Master’s degree in Business, Computer Science, Data Science, Statistics, or a related field (or equivalent practical experience).
• 6–8+ years of product management experience, ideally with a focus on data products, analytics, or experimentation platforms.

2. Technical & domain expertise

• Strong familiarity with A/B testing, multivariate testing, feature flag management, and audience segmentation.
• Understanding of statistical methods (confidence intervals, p-values, hypothesis testing) and ability to collaborate with data scientists on experiment designs.
• Exposure to data infrastructure, ETL pipelines, BI tools, and relevant technologies.

3. Product management skills

• Proven track record in leading cross-functional teams (Engineering, Data Science, UX) using Agile methodologies.
• Ability to convert complex data or statistical concepts into clear business value and actionable product requirements.
• Skilled in developing roadmaps, facilitating stakeholder alignment, and prioritizing high-impact features.

4. Strong differentiators

• Hands-on experience building experimentation platforms, customer segmentation systems, or ML evaluation frameworks.
• Previous work in entertainment, online gaming, or sports betting industries, especially around experimentation and user experience improvements.
• Previous experience driving large-scale data product initiatives, from ideation to launch.

Overview

As a Senior Data Product Manager – Experimentation, you will own the vision, strategy, and roadmap of our internal experimentation platform. Your primary focus will be defining “what” we build and “why”—ensuring our teams have robust, intuitive tools for A/B testing, audience segmentation, feature flag management, and data-driven decision-making. Through close collaboration with Engineering, Data Science, Marketing, and Product teams, you will champion a hypothesis-driven culture, transforming how we learn, iterate, and innovate at scale. Your work will empower every team at SuperBet to rapidly experiment, reduce time-to-insight, and drive measurable business impact.

Key responsibilities

1. Product strategy & vision

• Develop a clear, long-term product vision for the Experimentation Platform, aligning with the broader data-driven objectives.
• Stay attuned to industry best practices, academic research, and emerging technologies to keep our platform at the cutting edge.

2. Defining the “What” and “Why”

• Translate business goals and user requirements into well-defined problem statements, expected business impact, and success metrics.
• Advocate for the importance of hypothesis-driven development, evangelizing experimentation methodologies across the organization.

3. Roadmap & stakeholder management

• Build and maintain a prioritized product roadmap for experimentation, balancing quick wins with strategic, long-term initiatives.
• Collaborate with cross-functional stakeholders (Product, Marketing, Data Science, Engineering) to gather feedback, refine requirements, and drive alignment.

4. Cross-functional collaboration

• Partner closely with the Senior Engineering Manager to transform high-level product objectives into a scalable, reliable, and efficient technical platform.
• Collaborate with Data Scientists and Analysts to define statistical engines, experiment design templates, and consistent KPI frameworks.
• Work with Marketing and Product teams to ensure the experimentation platform meets diverse needs—ranging from audience segmentation to feature flagging and surveys.

5. Execution & delivery

• Clearly communicate product requirements, user stories, and acceptance criteria to engineering teams.
• Manage the development cycle in an Agile environment, providing clarity on priorities and monitoring progress.
• Ensure each initiative launches with a defined Problem to Solve, Business Impact, and Success Measurement, tracking progress to inform continuous improvement.

6. Performance & impact tracking

• Define robust product success metrics (adoption rates, number of experiments run, time-to-insight, etc.) and implement tracking mechanisms.
• Analyze usage data and experiment results to validate assumptions, identify gaps, and inform product enhancements.
• Champion experimentation quality measurements—ensuring teams follow best practices and extract meaningful insights.
• Work with user communities to collect feedback, refine feature requirements, and iterate on platform improvements.

7. Domain expertise & thought leadership

• Serve as the in-house expert on experimentation methodologies, statistical significance, confidence intervals, and advanced testing frameworks.
• Lead initiatives like an Experimentation Embassy, workshops, and knowledge-sharing sessions to promote best practices across the company.

8. Communication & evangelism

• Own the narrative around experimentation—communicating platform updates, success stories, and impact to both technical and non-technical audiences.
• Continuously evangelize the power of a hypothesis-driven, data-informed approach within the organisation, aligning executives and teams on key objectives.

Qualifications

1. Education & experience

• Bachelor’s or Master’s degree in Business, Computer Science, Data Science, Statistics, or a related field (or equivalent practical experience).
• 6–8+ years of product management experience, ideally with a focus on data products, analytics, or experimentation platforms.

2. Technical & domain expertise

• Strong familiarity with A/B testing, multivariate testing, feature flag management, and audience segmentation.
• Understanding of statistical methods (confidence intervals, p-values, hypothesis testing) and ability to collaborate with data scientists on experiment designs.
• Exposure to data infrastructure, ETL pipelines, BI tools, and relevant technologies.

3. Product management skills

• Proven track record in leading cross-functional teams (Engineering, Data Science, UX) using Agile methodologies.
• Ability to convert complex data or statistical concepts into clear business value and actionable product requirements.
• Skilled in developing roadmaps, facilitating stakeholder alignment, and prioritizing high-impact features.

4. Strong differentiators

• Hands-on experience building experimentation platforms, customer segmentation systems, or ML evaluation frameworks.
• Previous work in entertainment, online gaming, or sports betting industries, especially around experimentation and user experience improvements.
• Previous experience driving large-scale data product initiatives, from ideation to launch.

Overview

As a Senior Data Product Manager – Experimentation, you will own the vision, strategy, and roadmap of our internal experimentation platform. Your primary focus will be defining “what” we build and “why”—ensuring our teams have robust, intuitive tools for A/B testing, audience segmentation, feature flag management, and data-driven decision-making. Through close collaboration with Engineering, Data Science, Marketing, and Product teams, you will champion a hypothesis-driven culture, transforming how we learn, iterate, and innovate at scale. Your work will empower every team at SuperBet to rapidly experiment, reduce time-to-insight, and drive measurable business impact.

Key responsibilities

1. Product strategy & vision

• Develop a clear, long-term product vision for the Experimentation Platform, aligning with the broader data-driven objectives.
• Stay attuned to industry best practices, academic research, and emerging technologies to keep our platform at the cutting edge.

2. Defining the “What” and “Why”

• Translate business goals and user requirements into well-defined problem statements, expected business impact, and success metrics.
• Advocate for the importance of hypothesis-driven development, evangelizing experimentation methodologies across the organization.

3. Roadmap & stakeholder management

• Build and maintain a prioritized product roadmap for experimentation, balancing quick wins with strategic, long-term initiatives.
• Collaborate with cross-functional stakeholders (Product, Marketing, Data Science, Engineering) to gather feedback, refine requirements, and drive alignment.

4. Cross-functional collaboration

• Partner closely with the Senior Engineering Manager to transform high-level product objectives into a scalable, reliable, and efficient technical platform.
• Collaborate with Data Scientists and Analysts to define statistical engines, experiment design templates, and consistent KPI frameworks.
• Work with Marketing and Product teams to ensure the experimentation platform meets diverse needs—ranging from audience segmentation to feature flagging and surveys.

5. Execution & delivery

• Clearly communicate product requirements, user stories, and acceptance criteria to engineering teams.
• Manage the development cycle in an Agile environment, providing clarity on priorities and monitoring progress.
• Ensure each initiative launches with a defined Problem to Solve, Business Impact, and Success Measurement, tracking progress to inform continuous improvement.

6. Performance & impact tracking

• Define robust product success metrics (adoption rates, number of experiments run, time-to-insight, etc.) and implement tracking mechanisms.
• Analyze usage data and experiment results to validate assumptions, identify gaps, and inform product enhancements.
• Champion experimentation quality measurements—ensuring teams follow best practices and extract meaningful insights.
• Work with user communities to collect feedback, refine feature requirements, and iterate on platform improvements.

7. Domain expertise & thought leadership

• Serve as the in-house expert on experimentation methodologies, statistical significance, confidence intervals, and advanced testing frameworks.
• Lead initiatives like an Experimentation Embassy, workshops, and knowledge-sharing sessions to promote best practices across the company.

8. Communication & evangelism

• Own the narrative around experimentation—communicating platform updates, success stories, and impact to both technical and non-technical audiences.
• Continuously evangelize the power of a hypothesis-driven, data-informed approach within the organisation, aligning executives and teams on key objectives.

Qualifications

1. Education & experience

• Bachelor’s or Master’s degree in Business, Computer Science, Data Science, Statistics, or a related field (or equivalent practical experience).
• 6–8+ years of product management experience, ideally with a focus on data products, analytics, or experimentation platforms.

2. Technical & domain expertise

• Strong familiarity with A/B testing, multivariate testing, feature flag management, and audience segmentation.
• Understanding of statistical methods (confidence intervals, p-values, hypothesis testing) and ability to collaborate with data scientists on experiment designs.
• Exposure to data infrastructure, ETL pipelines, BI tools, and relevant technologies.

3. Product management skills

• Proven track record in leading cross-functional teams (Engineering, Data Science, UX) using Agile methodologies.
• Ability to convert complex data or statistical concepts into clear business value and actionable product requirements.
• Skilled in developing roadmaps, facilitating stakeholder alignment, and prioritizing high-impact features.

4. Strong differentiators

• Hands-on experience building experimentation platforms, customer segmentation systems, or ML evaluation frameworks.
• Previous work in entertainment, online gaming, or sports betting industries, especially around experimentation and user experience improvements.
• Previous experience driving large-scale data product initiatives, from ideation to launch.

Overview

As a Senior Data Product Manager – Experimentation, you will own the vision, strategy, and roadmap of our internal experimentation platform. Your primary focus will be defining “what” we build and “why”—ensuring our teams have robust, intuitive tools for A/B testing, audience segmentation, feature flag management, and data-driven decision-making. Through close collaboration with Engineering, Data Science, Marketing, and Product teams, you will champion a hypothesis-driven culture, transforming how we learn, iterate, and innovate at scale. Your work will empower every team at SuperBet to rapidly experiment, reduce time-to-insight, and drive measurable business impact.

Key responsibilities

1. Product strategy & vision

• Develop a clear, long-term product vision for the Experimentation Platform, aligning with the broader data-driven objectives.
• Stay attuned to industry best practices, academic research, and emerging technologies to keep our platform at the cutting edge.

2. Defining the “What” and “Why”

• Translate business goals and user requirements into well-defined problem statements, expected business impact, and success metrics.
• Advocate for the importance of hypothesis-driven development, evangelizing experimentation methodologies across the organization.

3. Roadmap & stakeholder management

• Build and maintain a prioritized product roadmap for experimentation, balancing quick wins with strategic, long-term initiatives.
• Collaborate with cross-functional stakeholders (Product, Marketing, Data Science, Engineering) to gather feedback, refine requirements, and drive alignment.

4. Cross-functional collaboration

• Partner closely with the Senior Engineering Manager to transform high-level product objectives into a scalable, reliable, and efficient technical platform.
• Collaborate with Data Scientists and Analysts to define statistical engines, experiment design templates, and consistent KPI frameworks.
• Work with Marketing and Product teams to ensure the experimentation platform meets diverse needs—ranging from audience segmentation to feature flagging and surveys.

5. Execution & delivery

• Clearly communicate product requirements, user stories, and acceptance criteria to engineering teams.
• Manage the development cycle in an Agile environment, providing clarity on priorities and monitoring progress.
• Ensure each initiative launches with a defined Problem to Solve, Business Impact, and Success Measurement, tracking progress to inform continuous improvement.

6. Performance & impact tracking

• Define robust product success metrics (adoption rates, number of experiments run, time-to-insight, etc.) and implement tracking mechanisms.
• Analyze usage data and experiment results to validate assumptions, identify gaps, and inform product enhancements.
• Champion experimentation quality measurements—ensuring teams follow best practices and extract meaningful insights.
• Work with user communities to collect feedback, refine feature requirements, and iterate on platform improvements.

7. Domain expertise & thought leadership

• Serve as the in-house expert on experimentation methodologies, statistical significance, confidence intervals, and advanced testing frameworks.
• Lead initiatives like an Experimentation Embassy, workshops, and knowledge-sharing sessions to promote best practices across the company.

8. Communication & evangelism

• Own the narrative around experimentation—communicating platform updates, success stories, and impact to both technical and non-technical audiences.
• Continuously evangelize the power of a hypothesis-driven, data-informed approach within the organisation, aligning executives and teams on key objectives.

Qualifications

1. Education & experience

• Bachelor’s or Master’s degree in Business, Computer Science, Data Science, Statistics, or a related field (or equivalent practical experience).
• 6–8+ years of product management experience, ideally with a focus on data products, analytics, or experimentation platforms.

2. Technical & domain expertise

• Strong familiarity with A/B testing, multivariate testing, feature flag management, and audience segmentation.
• Understanding of statistical methods (confidence intervals, p-values, hypothesis testing) and ability to collaborate with data scientists on experiment designs.
• Exposure to data infrastructure, ETL pipelines, BI tools, and relevant technologies.

3. Product management skills

• Proven track record in leading cross-functional teams (Engineering, Data Science, UX) using Agile methodologies.
• Ability to convert complex data or statistical concepts into clear business value and actionable product requirements.
• Skilled in developing roadmaps, facilitating stakeholder alignment, and prioritizing high-impact features.

4. Strong differentiators

• Hands-on experience building experimentation platforms, customer segmentation systems, or ML evaluation frameworks.
• Previous work in entertainment, online gaming, or sports betting industries, especially around experimentation and user experience improvements.
• Previous experience driving large-scale data product initiatives, from ideation to launch.

As Super Technologies continues to scale its product and technology platform across multiple markets, we are looking for a Principal Product Go-to-Market (GTM) Manager to own the go-to-market strategy for one of our core product verticals.

This role sits at the intersection of Product, Local Market Operations and Marketing, partnering closely with Product and Country leadership to ensure product innovation translates into clear player value and strong commercial outcomes across markets.

You will work closely with product teams throughout the product lifecycle, bringing market insights, player behaviour and commercial context into how products are built and brought to market.

This role combines strategic ownership with hands-on execution, ensuring products launch successfully across markets and deliver strong player adoption and commercial impact. Depending on the product vertical, the role may also include leadership responsibilities within the GTM function.

What you’ll do:

GTM Strategy

• Own and evolve the go-to-market strategy for a major product area, ensuring strong player adoption and commercial impact.
• Define how the product is positioned, launched and scaled across markets, influencing roadmap priorities through market insights and commercial context.
• Contribute to the development of GTM frameworks, processes and best practices that scale across product areas and markets.

Product Partnership

• Partner closely with Product leadership from concept and discovery through launch and iteration as a strategic GTM partner.
• Translate complex product capabilities into clear player value and market narratives.

Product Launches

• Lead and execute go-to-market strategies for new products, features and enhancements to drive player adoption and commercial impact.
• Coordinate cross-functional launches across Product and local market operations teams to ensure markets are operationally ready and launches are executed successfully.

Adoption and Experimentation

• Define success metrics for launches and feature adoption, using experimentation and data insights to continuously refine GTM strategies and improve player engagement.
• Communicate launch performance, insights and GTM learnings to senior stakeholders to inform product and market strategy.

Player Insight

• Champion the player perspective by bringing player behaviour and local market insights into product decisions and roadmap priorities.
• Maintain strong awareness of competitor products, market trends and industry developments to inform product positioning, differentiation and launch strategy.

What we’re looking for:

• 8+ years of experience in Product GTM, Product Marketing, Product Strategy, Product Management or similar roles in high-velocity digital product companies.
• Proven experience launching and scaling complex consumer digital products or high-frequency transactional platforms.
• Strong experience partnering closely with Product teams throughout the product lifecycle.
• Ability to translate complex product capabilities into clear player value and market impact.
• Strong stakeholder management across Product and local market operations teams.
• Comfortable working with data, experimentation and testing to guide decisions and improve outcomes.

Domain experience we value

Experience in high-frequency digital platforms or entertainment products is particularly valuable. This may include:

• Sports betting or sportsbook products
• Online casino or gaming platforms

We’re looking for candidates who enjoy working closely with product teams and are passionate about building great player experiences at scale.

A passion for sports, gaming or entertainment products is highly valued.

Are you a data enthusiast with a passion for uncovering hidden insights and driving impactful change? Our dynamic and successful team is expanding its remit, and we're looking for an ambitious Operations Analyst to join our Technology Operations Team. You'll play a crucial role in empowering our business to make data-driven decisions, building on our proven track record of affecting change through metrics, reporting to the Senior Manager of Technology Operations.

We are the 'hub' of reporting across Engineering, Product, and Data Operations, giving you a unique opportunity to gain a deeper understanding of how a technology organization measures and reports on various productivity, delivery, quality, and ultimately value metrics. This is a new and exciting opportunity for our business, offering significant scope for impact and growth. If you thrive on working with data, enjoy telling compelling stories with numbers, and are ready to make a tangible difference, we want to hear from you.

What you'll do:

• Acquire and Prepare Data: Source data from various systems, including via API connections, ensuring data quality and integrity.
• Transform and Model: Clean, transform, and model large datasets to prepare them for analysis, identifying key variables and relationships.
• Analyse and Interpret: Apply your knowledge of statistical models and analytical techniques to uncover trends, patterns, and hidden insights within complex operational data.
• Visualize and Communicate: Develop clear, concise, and executive-appropriate reports and data visualizations that effectively communicate complex connections and findings to non-technical stakeholders. Experience with data visualization tools (e.g., Looker, Power BI, Tableau) is a plus.
• Storytell with Data: Translate data insights into actionable recommendations, crafting compelling narratives that empower the business to make informed, data-driven decisions. The metrics and outputs you provide will directly inform product deliverables.
• Collaborate and Influence: Work closely with Engineering, Product, and Data Operations teams to understand their challenges and provide data-driven solutions that drive operational improvements.

What you'll bring:

• A Bachelor's degree in Statistics, Computer Science, or a similar quantitative field.
• Proven experience working with large datasets and a strong understanding of statistical models.
• Hands-on experience with the full data lifecycle: obtaining data (e.g., via API), transforming data, analyzing data, and data visualization.
• A passion for storytelling with data and the ability to communicate complex information clearly and concisely to diverse audiences.
• A proactive, curious, and ambitious mindset, eager to succeed in a new and evolving role.
• Excellent problem-solving skills and attention to detail.
• Familiarity with R/Python for data analysis is a nice-to-have.

What’s in it for you? 

• Equity as we want you to have a part of what we are building 
• Unlimited Time Off Policy - A work-life balance and focus on our well-being are critical to keeping us performing at our best
• Hybrid working - We want you to strike a balance and be where you do your best work. You will work with your manager to agree on what is best for you and your team
• You will also get a budget to kit out your home office
• Opportunity to work on innovative projects with smart like-minded people who are keen to share their knowledge and continuously improve
• Annual learning budget to drive your performance and career development
• Meal Vouchers 40 RON/ Day
• Access to an Employee Assistance Programme
• Medical Insurance 
• 7Card (upon request)

Join us and be a part of a team that truly values the power of data to drive business success!

We are looking for a hands-on Technical Support Manager to lead our L1 support team in Cluj-Napoca. You will own the day-to-day operational performance of a shift-based team providing follow-the-sun support to ComplyAdvantage’s global customer base. This is a manager role: you will be close to the work, close to the data, and directly responsible for the quality and development of your team.

We have recently migrated from Zendesk to Pylon as our customer ticketing platform. We don’t expect you to have Pylon experience - but we do expect you to be the kind of person who picks up a new system quickly, configures it to work well, and continuously optimises it as the team’s needs evolve.

What We Are Specifically Looking For

Three qualities matter most in this hire. They are called out here because they are non-negotiable, and because we want to be transparent about what success in this role looks like from day one.

Active, direct performance management.  You have managed people, not just led them. You are comfortable having difficult conversations early, setting improvement goals, and following through. The people on your team should always know where they stand - and feel supported to grow. This is not a role for someone stepping into management for the first time.

Using data and AI to drive decisions and accountability.  You use data as a matter of habit - to spot trends, quantify problems, and hold others accountable. You are genuinely curious about AI tools and how they can make the team smarter and faster. You can translate support insight into commercial language: CSAT, churn risk, ARR exposure - and use it to influence Product and Engineering prioritisation, not just report it upward.

Passion for customer outcomes, not just ticket metrics.  You care about whether the customer’s problem was actually solved, not whether the ticket was closed. You push for root cause fixes over workarounds. You represent the customer’s voice in product conversations, and you find it unacceptable for the same issues to keep recurring without being addressed.

What You Will Be Doing

Team Leadership & Development

• Lead, coach, and develop a team of frontline L1 support analysts across shift patterns, including morning, afternoon, and overlap coverage.
• Set clear performance expectations and hold regular, structured 1:1s, not just check-ins, but genuine conversations about quality of work, individual development, and progression.
• Actively performance-manage underperformance: give direct, constructive feedback early, set improvement goals, and follow through. The team should know where they stand.
• Create structured development paths so analysts grow in capability and can take on greater ownership over time - including preparing the most capable for future step-up opportunities.
• Identify and address skills gaps proactively through coaching, training, and stretch assignments rather than waiting for issues to surface in data.
• Build a culture of accountability, curiosity, and customer empathy - where the team is proud of the quality of their work and takes ownership of outcomes.
• Partner with Singapore-based coverage to ensure genuine follow-the-sun continuity for our global customer base.

Operational Excellence

• Manage daily ticket operations: triage, prioritisation, escalation, and resolution across the queue.
• Own shift handovers and ensure nothing falls through the gap between coverage windows.
• Maintain and improve team playbooks, escalation procedures, and standard operating procedures.
• Ensure escalations to engineering are well-documented, clearly prioritised, and tracked to resolution.
• Monitor queue health in real time and intervene early when volume, backlog, or SLA trends deteriorate.

Tooling & Systems

• Own the configuration, reporting, and continuous optimisation of Pylon as the team’s primary ticketing platform.
• Build and maintain dashboards that give the team - and leadership - clear visibility of performance, backlog, and trends.
• Identify manual or repetitive workflows and drive automation where tools allow, including Pylon’s integration with Slack, Linear, and Jira.
• Evaluate and pilot new tooling as the support stack evolves, including AI-assisted capabilities for ticket routing, deflection, and workflow guidance.

Data, AI & Continuous Improvement

• Use data to drive decisions: analyse ticket trends, identify recurring issues, and surface product or process gaps to Engineering and Product.
• Leverage AI tools to identify patterns in support volume, predict demand, and proactively address issues before they escalate.
• Champion root cause analysis over recurring workarounds - push for systemic fixes.
• Track KPIs including CSAT, first reply time, resolution time, backlog ageing, and escalation rates; report regularly to senior stakeholders.

Customer Advocacy & Cross-functional Collaboration

• Act as the voice of the customer internally, representing support trends in cross-functional discussions with Product, Engineering, and Customer Success.
• Hold Product accountable for recurring pain points: quantify the business impact of unresolved issues in terms of CSAT trends, churn risk, and ARR exposure - not just ticket volume. Support insight should carry commercial weight in product prioritisation discussions.
• Ensure seamless escalation coordination with the Customer Success team during complex or high-priority customer situations.
• Develop self-service resources - FAQs, knowledge base articles, and guided workflows - to reduce avoidable ticket volume.
• Contribute to QBRs and executive updates with data-backed insight on support performance and customer health.

Incident Response

ComplyAdvantage has a formal, well-established incident response plan for major service disruptions. Customer-facing communications during incidents are owned separately. The Manager’s responsibility in this area is process adherence and measurement, not incident command.

• Ensure the support team follows established incident response procedures consistently and without delay when disruptions occur.
• Act as the support-side point of contact during incidents, coordinating with the responsible individual for customer communications and with Engineering for resolution updates.
• Maintain clear visibility of incident-related ticket volume, SLA impact, and team response times throughout.
• Contribute to post-incident reviews from the support perspective; ensure any process gaps or team training needs identified are addressed.
• Use incident data to monitor recurring disruption patterns and surface systemic risks to Product and Engineering.

About You

We are looking for someone who combines operational rigour with genuine passion for customer outcomes and team development. We are looking for someone who has operated at a manager level - with real accountability for performance, development, and operational decisions - not someone stepping into management for the first time.

Experience

• 3–5 years of experience in technical or customer support, with at least 1–2 years in a management role with direct people accountability and focused on growth and career progression (not team lead or senior analyst).
• Demonstrated track record of performance managing individuals: setting expectations, delivering feedback, running improvement processes, and making difficult calls.
• Proven experience managing shift-based teams, ideally across time zones.
• Hands-on experience configuring, reporting on, and optimising ticketing or CRM platforms (Zendesk, Freshdesk, Intercom, Salesforce Service Cloud, or similar - Pylon experience not required but fast learning is essential).
• Experience working in a B2B SaaS environment, preferably supporting technical or compliance-adjacent products.

Skills & Mindset

• Sharp eye for detail - you notice when something is off before it becomes a problem.
• Data-driven: comfortable pulling reports, spotting trends, and using insight to guide decisions rather than gut feel alone.
• Genuine enthusiasm for AI tools and automation - you actively look for ways to work smarter, not just harder.
• Able to translate support data into commercial language: CSAT, churn risk, ARR impact - and use it to influence stakeholders beyond the support function.
• Strong written and verbal communication skills in English; able to write clear, empathetic customer-facing responses and crisp internal escalations.
• Calm under pressure and decisive when it matters: able to triage competing priorities and keep the team focused.
• A genuine developer of people - patient, direct, and invested in bringing out the best in those around you. You find it rewarding to see someone improve, and frustrating when potential is left on the table.
• Collaborative and low-ego - you work well with Engineering, Product, and Customer Success without needing to own the credit.

What’s in it for you?

• Equity as we want you to have a part of what we are building 
• Unlimited Time Off Policy- A work-life balance and focus on our wellbeing are critical to keeping us performing at our best.
• We embrace a hybrid approach that requires employees to be in the office for two days a week. We strongly believe that this approach fosters collaboration and enables the building of meaningful relationships.
• You will also get an annual budget to kit out your home office
• Opportunity to work on innovative projects with smart like-minded people who are keen to share their knowledge and continuously improve
• Annual learning budget to drive your performance and career development
• Working from home budget
• Meal Vouchers 40 RON/ Day
• Access to an Employee Assistance Programme (Atlas) 
• Medical Insurance
• 7Card Subscription (upon request)

Responsibilities:

• Work with the product manager to define and detail the product requirements
• Define software architecture and design matching the requirements
• Write and push high-quality code efficiently for both the frontend and backend
• Apply synchronous and asynchronous design patterns
• Scale distributed applications
• Identify and leverage opportunities to improve general engineering productivity
• Integrate with various tools for CI/CD, test automation, monitoring, logging, documentation
• Develop multi-tier scalable, high-volume performing, and reliable user-centric applications that operate 24x7

Qualifications We Value:

Responsibilities:

• Work with the product manager to define and detail the product requirements
• Define software architecture and design matching the requirements
• Write and push high-quality code efficiently for both the frontend and backend
• Apply synchronous and asynchronous design patterns
• Scale distributed applications
• Identify and leverage opportunities to improve general engineering productivity
• Integrate with various tools for CI/CD, test automation, monitoring, logging, documentation
• Develop multi-tier scalable, high-volume performing, and reliable user-centric applications that operate 24x7

Qualifications We Value:

MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

The Opportunity

The Customer Success Manager is responsible for the general health of the MariaDB customer base, ensuring timely renewal, expanded usage and reduced customer churn. In addition, the chosen candidate will help to close new and expanded sales in allocated territories. This role will be measured in terms of renewal sales with increased opportunity to earn commission for expansion sales.What KPIs have you been measured on for customer success and retention? How have you used those metrics to improve customer engagement?

• Serve as the primary point of contact between our strategic customers and internal stakeholders, and be a key member of our Customer Success organization
• Foster and grow customer relationship by acquiring tribal knowledge of a customer's organization and identify our champions
• Articulate the value of our open source database/SaaS cloud platform, while driving customer engagement and adoption
• Guide post-sale support activities such as customer onboarding, adoption, advocacy, reviews/updates and retention
• Coordinate and engage different internal technical teams to solve customer issues
• Report on customers’ wants and needs to Product Management team in order to improve the product
• Work cross-functionally with strategic and technical colleagues to accomplish customer goals
• Qualify opportunities through follow-ups (within company SLAs and best practices playbook)

• 2-3 years of experience as a customer-facing CSM in an entrepreneurial, fast-growing startup-like environment
• Direct experience with SaaS products, solutions or ecosystems
• Adept at driving results and outcomes while solving complex business problems
• English language fluency
• Experience in a solution-sales/cloud technology environment
• Experience with prospecting and relationship management using tools such as Salesforce.com, Catalyst...
• Excellent presentation, organizational and communication skills (both written and verbal)

• Knowledge and understanding of databases
• Track record working effectively with internal, partner and customer teams
• Meets/exceeds MariaDB’s functional/technical depth for this role
• Proficiency in a German or Italian languages

Location

Romania (Remote), or Bucharest (Hybrid)

What’s in It for You?

Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry. You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, additional benefits and a massive degree of flexibility, freedom, and more.

How to Apply

• If you are interested in this position, please submit your application along with your resume/CV via Greenhouse.
• MariaDB does not sponsor work visas or relocation.
• MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
• MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for any unsolicited resumes.
• MariaDB is an equal opportunities employer.

About MariaDB

MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used every day. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.

The Opportunity

Are you interested in working in a dynamic and growing international company? Are you passionate about solving difficult, new, and unique problems? Are you organized and enjoy working with candidates and managers across the globe? If you answered yes, then you will love working as a Global Recruiting Coordinator within the Talent Acquisition team at MariaDB.

MariaDB is growing our talent acquisition team with this new position and is looking for someone to help expand a well-run global recruiting coordination function.

The Global Recruiting Coordinator plays a critical role in supporting the company’s hiring process by coordinating all aspects of recruitment and ensuring a seamless candidate and hiring manager experience. In a database company, where technical talent and specialized roles are key, the Global Recruiting Coordinator partners closely with candidates, recruiters, hiring managers, and interview teams to manage scheduling, communication, and logistics related to attracting top technical talent.

Responsibilities

Recruiting Operations:

• Coordinate all stages of the recruitment process, including interview scheduling, travel arrangements, and follow-up communication
• Scheduling and coordinating phone screens and interviews, working directly with the candidates, and hiring managers to ensure that the interview experience is both positive and enjoyable for all
• Maintain and update the Greenhouse Applicant Tracking System (ATS) to ensure accurate data with candidate information, workflow status, job postings, scheduling and interview feedback. Greenhouse experience required.
• Draft and post job descriptions on internal and external platforms, ensuring alignment with company tone and branding
• Support recruiters in sourcing and screening candidates for positions in engineering, database development, product, and business teams
• Working collaboratively with candidates, recruiters and hiring managers to maintain accuracy and data integrity
• Preparing offer letters and other onboarding processes
• Initiating and tracking candidate background checks

Candidate Experience:

• Act as a key point of contact for candidates, providing timely updates and ensuring a professional, welcoming experience
• Communicate interview details clearly, including technical assessment setup (e.g., assessments, case studies, or problem-solving sessions)
• Gather feedback from interviewers and assist in debrief scheduling and decision meetings

Hiring Team Support:

• You have a passion for creating and sustaining a positive company culture and contributing to MariaDB's reputation and success
• Work with recruiters to understand interview panel availability, technical requirements, and hiring timelines
• Prepare interview materials — such as evaluation forms or candidate profiles — before assessments
• Coordinate with HR on offer letters, background checks, and onboarding schedules

Data and Reporting:

• Generate and analyze recruitment metrics (time-to-fill, candidate pipeline reports, source effectiveness)
• Support compliance by maintaining accurate and confidential candidate data in the ATS
• Assist in process improvement initiatives related to recruiting efficiency and data accuracy Assisting with other recruiting activities as needed
• Work on special projects for the TA and HR teams as needed

Qualifications

Experience:

• 2–3 years of experience in recruiting coordination or HR administration, preferably in a technology or database-focused company
• Experience using ATS Greenhouse, preferred or HRIS tools Bamboo HR preferred
• Familiarity with technical recruitment processes (for software engineers and developers, database admins, data scientists, etc.)
• Scheduling - You have excellent scheduling skills, particularly when juggling multiple busy calendars - Experience scheduling in Greenhouse and Google required
• You have unmatched documentation and organizational skills, and you excel at prioritizing when given multiple projects. Your attention to detail is second to none
• Problem-Solver. You love tackling the most difficult challenges and know how to get to the best solution
• Fast paced. You thrive in a fast- paced environment and know exactly how to prioritize when balancing many different projects and timelines. You are results driven and always operate with a sense of urgency

Skills:

• Excellent organizational and time-management skills; ability to manage multiple priorities and an eye for details
• You have exceptional communication skills, both oral and written. You effectively communicate with a wide variety of audiences at all levels of an organization
• Proven ability to maintain and handle sensitive information and maintain strict confidentiality as required
• High attention to detail and data accuracy
• You have a technical background- Proficiency with scheduling tools (Greenhouse, Google Calendar, Outlook, Slack, etc.) and collaboration platforms
• Comfort working in a fast-paced, high-tech environment
• You are a team player and have a positive attitude and work well as part of a team.
• You are self-motivated and thrives in a fast-paced, rapidly changing environment
• Interest or background in database technologies (e.g., SQL, cloud data platforms).
• Experience supporting technical or engineering hiring in SaaS or enterprise software environment
• Have introduced or utilized AI tools in the recruitment process 

Education:

• Bachelor’s degree in Human Resources, Business Administration, Communications, or related field