The Team

This role can sit in our NYC HQ on a hybrid basis, or it can be fully remote while working from a location based in either Eastern or Central time zones. We are looking for an experienced Senior Engineer for our SRE, Atlas team to support, maintain and grow the Atlas platform. As a senior SRE, you will be expected to be able to design & build complex systems, operate with autonomy and act as owner for everything you do. 

The SRE Atlas team works alongside the various Atlas software engineering teams to provide expertise about running systems at scale, build new tooling and automation and perform essential maintenance of the Atlas fleet. 

This is an SRE team, which means you can expect a highly hands-on approach, tackling the technical challenges of implementing large scale solutions that have the ability to impact our customer’s most crucial workloads. 

Role Overview

We are seeking a talented Site Reliability Engineer (SRE) with a strong infrastructure background. This role requires engineers to have a customer-first mindset to ensure that everything we do results in a stronger product and a better experience for all Atlas customers. 

The ideal candidate should

• Have 5+ years of experience running critical systems at scale
• Value efficiency in processes and operations, and display a preference for automation over manual processes (“allergic to ops work”)
• Be familiar with a major cloud provider (AWS, Azure, or GCP) and possess the ability to build and operate systems in a multi-cloud environment
• A strong understanding of how to run a large scale Linux environment, including low level fundamentals 
• Firm grasp of at least one modern programming language, beyond basic scripting (Go, Ruby, Python)
• Solid understanding of web and network protocols and standards (HTTP, TLS, DNS, etc)

Special Requirements:

• Be a US Citizen

Expectations

• Participate in the development of a reliable and resilient multi-cloud platform that hosts business critical applications for a wide & varied range of customer applications
• Collaborate with service-owning teams to provide internal support, solve technical challenges and adapt or build tooling to solve novel use cases in a generic fashion
• Participate in a 24/7 on-call rotation to swiftly resolve issues related to any disruption of our customer facing Atlas fleet, ensuring minimal disruption and high availability

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426187

MongoDB’s Storage Layer Services (SLS) team is re-architecting the MongoDB cloud storage layer and sits at the heart of our next-generation cloud storage architecture. This relatively new team is building performant, multi-tenant distributed storage services that both enhance today’s Atlas storage stack and enable more customer workloads to run more efficiently.

You will partner with the teams building these storage services to define SLOs, shape capacity plans, and ensure the reliability, durability, and operational safety of the storage layer that underpins Atlas. You’ll join a small, senior team of SREs as founding members of this organization, playing a crucial role in executing on a multi-year roadmap for MongoDB’s cloud storage architecture.

This role can be based out of our Boston, New York City, Raleigh, Miami, Pittsburgh or remotely in the United States while physically based in an Eastern or Central time zone location. 

The ideal candidate should

• Have 6+ years of experience working on software development and operating distributed systems
• Proficiency in Python, Go, or a similar language
• Have operated or supported stateful storage or database systems at scale, and are comfortable with durability, consistency, and recovery trade-offs.
• Possess a customer-focused mindset
• Value efficiency in processes and operations
• Prefer automation over manual processes. We are a small team of software engineers with a strong bias towards software solutions to avoid toil
• Experience using and extending containerization technologies, particularly Kubernetes, to enhance application agility, optimize resource utilization, and accelerate time-to-market
• Expertise in cloud infrastructure platforms, including AWS, Google Cloud Platform (GCP), or Azure
• Understanding of Linux operating system internals and networking concepts (e.g., TCP/IP, DNS, TLS, routing)

Responsibilities 

• Work on our multi-tenant distributed storage systems, balancing long-term strategic infrastructure goals with immediate engineering needs
• Build for reliability, making services and infrastructure available, resilient, fault-tolerant, and self-healing
• Identify and configure key metrics to detect incidents and quantify service health, availability, and performance
• Participate in a 24/7 on-call rotation to resolve issues involving the storage infrastructure
• Become an expert in infrastructure performance, helping us optimize from the application level all the way to the kernel

Strong candidates may also have experience with:

• Leading major architectural shifts, such as moving from legacy storage stacks to new multi-tenant storage architectures, including planning and executing large-scale data and workload migrations with tight availability and durability requirements
• Managing and scaling infrastructure across multi-cloud environments (AWS, GCP, or Azure)
• Designing secure, multi-tenant runtime environments at scale

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273396252

THE ROLE

As a Technical Services Engineer - Portworx, you are the critical link between our customers’ complex cloud-native ambitions and the seamless performance of the Portworx® by Everpure™ platform. You’ll ensure the success of large-scale deployments across public and private clouds by resolving intricate technical hurdles that directly impact business continuity. Collaborating closely with Engineering and Product teams, you will champion the customer voice to drive product reliability and innovation in the Kubernetes ecosystem.

WHAT YOU'LL DO

• Optimize Cloud-Native Resilience: Diagnose and resolve complex technical issues across the software stack—including Kubernetes, OpenShift, and major cloud providers—to ensure high availability for customer application workflows.
• Drive Proactive Problem Resolution: Analyze system logs and telemetry to reproduce issues, partnering with Engineering to develop long-term fixes and strategies that prevent recurring outages.
• Champion Customer Success: Manage the full lifecycle of technical support cases, providing expert guidance during critical production phases and POCs to maintain the highest levels of customer satisfaction and platform adoption.
• Knowledge Leadership: Translate complex technical resolutions into accessible documentation and internal knowledge base articles to accelerate future incident response and empower the global support community.

WHAT YOU BRING

• Bachelor's Degree in a technical field and/or related technical experience.
• Minimum 2-4 years of experience in customer-facing, technical support work/SRE
• Cloud-Native Expertise: Deep technical proficiency in managing and troubleshooting container orchestration platforms (such as Kubernetes, OpenShift, or VMware Tanzu) and cloud infrastructure (AWS, Azure, or IBM Cloud).
• Technical Problem Solving: Proven ability to triage and resolve sophisticated software stack issues, utilizing debugging tools and collaborating with engineering teams to navigate high-pressure escalations.
• Operational Communication: Strong fluency in English with the ability to articulate technical concepts clearly to both internal stakeholders and external partners, ensuring transparency during critical events.
• Agile Mindset: Readiness to participate in shift rotations and on-call schedules to support our global customer base, combined with a self-motivated drive to take ownership of customer outcomes.
• In-Office Presence: We are primarily an in-office environment and therefore, you will be expected to work from the North Carolina  office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

#LI-ONSITE

Who We Are:

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

We are seeking a Senior VoIP Engineer with a modern engineering mindset to join Bandwidth's Network Operations team. While you possess deep expertise in SIP and carrier-grade environments, you view infrastructure through the lens of Software Reliability Engineering (SRE). This role is critical for ensuring reliable, secure, and automated SIP connectivity across multiple carrier platforms and enterprise environments.

What You'll Do:

• Platform Automation: Design and implement automation to reduce operational burden, replacing manual workflows with scripting and Infrastructure as Code (IaC).
• Voice Orchestration: Use tools like Ansible/AWX and Terraform to automate the provisioning and scaling of voice services and carrier interconnects.
• Open Source & Interoperability: Conduct detailed interoperability testing between carrier platforms and open-source SIP implementations (e.g., Kamailio, OpenSIPS), resolving signaling mismatches and codec issues.
• Carrier Interconnect Strategy: Design and maintain SIP trunking solutions with multiple carriers to ensure reliability, compliance, and optimal routing.
• Advanced Observability: Act as the highest-level escalation point for complex SIP/RTP problems. Use advanced tools like Wireshark, SIPp, and HEPIC/Homer to analyze call flows and media streams.
• System Integration: Collaborate with network and security teams to integrate SIP services through proxy servers and modern routing policies.
• Documentation & Mentorship: Maintain "Documentation as Code," including SIP call flow diagrams and interconnect standards, while providing guidance to junior staff on modern troubleshooting methodologies.

What You Need:

• Experience: 5+ years of hands-on VoIP engineering experience, with a heavy emphasis on carrier-grade SIP environments.
• SIP Mastery: Expert-level knowledge of SIP signaling (INVITE, BYE, etc.), SDP negotiation, and RTP/RTCP.
• Automation Toolkit: 3+ years of proficiency in Python, Bash, or Ansible for automating provisioning and troubleshooting workflows.
• Infrastructure as Code: Experience using IaC tools to manage infrastructure at scale.
• SIP Proxies: Hands-on experience with open-source SIP proxies (e.g., Kamailio, OpenSIPS) alongside traditional SBCs (e.g., Ribbon, Oracle/Acme Packet).
• Linux/OS: Strong Linux administration skills for VoIP application performance and system troubleshooting.
• Diagnostics: Proficiency with diagnostic tools such as Wireshark, sngrep, and Homer/HEP.

Bonus Points:

• Carrier Expertise: Direct experience with carrier-to-carrier SIP interconnects and SS7-to-SIP interworking.
• Routing & Databases: Experience with ENUM, LNP, and complex routing logic.
• Voice Security: Familiarity with TLS, SRTP, and regulatory compliance including STIR/SHAKEN and E911.
• Cloud Infrastructure: Experience deploying voice services in containerized or cloud-native environments.
• Networking: Solid knowledge of IP, DNS, and routing protocols.

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Relay is transforming the physical world into a searchable, actionable data asset. We’ve moved beyond "Big Radio's" analog past to build the Relay SOAR™ Platform, which treats voice and movement as the new keyboards of the enterprise. By capturing the "Human Signal," we enable frontline teams in hospitality, manufacturing, and healthcare to move from reactive chaos to proactive control.

Ranked among the fastest-growing tech companies in North America, we are looking for the next generation of "Relayers" to help us digitize the final frontier of the workforce.

Why Start Your Career at Relay?

• Work at the Edge of Innovation: We just secured our 100th patent. You’ll work with technologies spanning AI-driven noise suppression, real-time language translation, and advanced IoT connectivity.
• Massive Scale: Be part of a platform that processes over 1 billion data points every week. Our tech isn't just "cool"—it’s essential infrastructure for the global economy.
• LIT Culture (Learning, Impact, Teamwork): We pride ourselves on an environment where early-career professionals have a seat at the table and see their work impact global brands immediately.
• Hyper-Growth Trajectory: With 461% growth and new C-suite leaders who have led successful IPOs, you are joining a rocket ship at the perfect time.
• Best-in-Class Perks: Based in our high-tech Raleigh headquarters, you’ll enjoy 100% company-paid benefits, a 401(k) match, and a hybrid work model that balances flexibility with high-energy collaboration.

Ready to help us build the Intelligent System of Action? 

Here at Relay, our technology stack solves complex problems. We use a diverse set of languages, including Erlang, Java, C, C++, JavaScript, and occasional Python scripts. We are agile in our responsiveness to user and business needs, not for the sake of adhering to agile orthodoxy, but being pragmatic.

We are looking for an intellectually curious engineer to join our team as we scale. We bias towards action, while maintaining the balance between speed and technical debt. We are not afraid to take on big challenges, but we strive for the simplest solution. Quality is a constant focus. We operate what we build and hold ourselves accountable for the code we write. As a startup, we use nimble and lean teams, and you’ll make meaningful contributions to the product very quickly! There are lots of opportunities to learn new things, and we are constantly delivering to customers. Scale is a key focus for our team. As we see continued growth, team members are expected to think about and improve the scalability of all aspects of the product. You’ll focus on new product development of our communication platform. The platform consists of the following components, each with its own team. There are opportunities to move across teams.

Responsibilities:

• Collaborate with cross-functional teams to identify business challenges and opportunities that can benefit from machine learning solutions. Conduct research and stay updated on the latest advancements in machine learning to recommend and implement appropriate approaches.
• Design, build, and fine-tune machine learning models, algorithms, and statistical analysis to solve complex business problems. Utilize various techniques such as supervised, unsupervised, and deep learning to ensure optimal model performance.
• Prepare and preprocess large-scale datasets to extract relevant features and improve model training efficiency and accuracy. Implement data cleaning, feature engineering, and data augmentation techniques.
• Conduct rigorous evaluation and testing of machine learning models to assess their effectiveness and robustness. Optimize model parameters and hyperparameters to achieve optimal performance and generalization.
• Collaborate with the software engineering team to integrate machine learning models into the production environment. Ensure scalability, reliability, and efficiency of deployed models.
• Establish mechanisms for monitoring the performance of deployed models and identifying potential issues. Proactively maintain and update models as necessary to adapt to changing data and business requirements.
• Ensure compliance with data privacy regulations and implement security measures to protect sensitive information.
• Maintain comprehensive documentation of model development, methodologies, and results to facilitate knowledge sharing and continuous improvement.
• Collaborate with cross-functional teams, including product managers, data scientists, and software engineers, to define requirements and support product development with your machine learning expertise.

Experience, qualifications, and skills (what you’ll have):

• Bachelor's or Master's degree in Computer Science or a related field
• Strong theoretical and practical understanding of core Machine Learning and Deep Learning concepts (e.g., architectures, optimization/training, evaluation)
• 1+ years of development experience in Python and a modern machine learning framework such as PyTorch or JAX (including experience in coursework/research / internships)
• Experience using the Linux tool chain
• Understanding of typical web API protocols and transports (e.g., HTTP, Websockets, SSE)
• Experience with managing 24/7 Linux systems, cloud hosting providers (AWS), infrastructure-as-code concepts (Terraform, Ansible, etc), distributed systems, observability tools (OpenSearch, Grafana)
• Desired, but not required, is experience with advanced LLM topics: such as LoRA and quantization, functional programming: such as Erlang and Elixir, systems programming: such as Rust and C++, distributed systems, and key-value databases.

About us: Relay culture, benefits & perks:

First and foremost, our culture hinges on Relayers getting LIT up in an environment that fosters learning, impact, and teamwork (LIT) where we can do the best work in our lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what engaged team members can achieve together. Our ever-evolving list of benefits and perks means you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow and learn in your role, look after yourself/your family, and invest in your future. 

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability, and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor-led classes + locker room, as well as endless outdoor amenities, whether tennis, basketball, cycling, or pickleball is your jam
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

The Relay Hybrid Work Model

At Relay, relationships are at the core of everything we do - and this translates to how we approach our customers and our work internally. Relay strives to be a long-term relational partners versus a transactional vendor to our customers. You will be encouraged to get in front of our customers and/or attend a trade show as a Relayer, regardless of your role. 

Internally, Relayers strive to build authentic, caring, and trusted relationships with one another.

With these principles in mind, and because we believe relationships are formed more quickly and deeply in person, we greatly value the power of collaborating with our customers on-site at their properties, and with each other in our spectacular and amenity-rich office.

Our relational approach is also at the heart of why we ask all Relayers in our hybrid model to work from the office a minimum of 3 days per week on Mondays, Wednesdays, and Fridays. During your onboarding you should expect to be in the office daily in order to build relationships and your knowledge base as you ramp into the organization!

Underpinning all of this is the core principle of flexibility.  If it’s best for your mission, a given week to work remotely more often, we encourage our team members to maintain open lines of communication with their managers and find a solution that supports those needs in a given timeframe/season. 

Edged Infrastructure has an exciting opportunity for a Mechanical Engineering Intern to take part in our Summer Internship Program. If you’re passionate about sustainability and eager to be part of a company that’s on a journey to transform the world’s infrastructure, this may be the internship for you!

The Mechanical Engineering Intern is a vital member of Endeavour’s Edged Infrastructure design team, working directly with the TurboCell Engineering team and focusing on developing, testing, and validating the TurboCell system.

The Mechanical Engineering Intern needs to be agile, professional, and comfortable in a rapidly changing environment. The right person is trustworthy with confidential information, highly organized, self-motivated, can think strategically, and works equally as well independently as with a team.

Key responsibilities include but are not limited to:

•    Supporting lab activities including setup, analysis, design, test execution.
•    Maintain clear documentation of test activities and results databases.
•    Completing system and sub-system analysis related to test and final product.
•    Analyze, develop, and release design updates for the TurboCell system.
•    Support general mechanical engineering tasks as assigned.
•    Setup and configure test equipment, including some programming.
•    Working in high power lab environment, wearing PPE as needed.

Skills & Requirements

Education / Experience

•    Pursuing an Undergraduate degree in Mechanical Engineering.
•    Previous experience with Power Generation Systems a plus.
•    Previous experience with industrial systems, control systems, or IoT a plus 

Specific Skills / Abilities

•    Appreciation for lab safety and attention to detail.
•    Strong communication skills and comfort working with field, engineering, and technology teams.
•    Strong curiosity for problem solving
•    Willingness to learn turbomachinery and mission-critical equipment. 
•    Able to read and interpret engineering & construction drawings and specifications. 
•    Strong interest in data, industrial automation, reliability engineering, or digital twins. 
•    Basic circuit analysis or 3D modelling capabilities (ME focused)

Working Conditions

•    On site – with opportunities for remote work as able
•    Must reside within 30 miles of RTP (Research Triangle Park, Durham NC)
•    Ability to work in both indoor and outdoor laboratory environments and lift up to 30 lbs.

About Edged

Edged is a fast-growing global network of carbon neutral, zero-water data centers that lead the industry in energy efficiency. The Edged platform is backed by a deep technology stack including advanced waterless cooling, renewable microgrid systems, ultra-clean generators and waste-to-fuel solutions. The platform is designed for rapid deployment and currently has more than a dozen major projects in construction worldwide, with many more in development.

Position: Mechanical Engineering Intern
Full-Time or Part-Time: Full-Time
Reports to: Senior Engineering Manager
Location: Raleigh, NC (On-site/Hybrid)

Contact: internships@endeavourii.com

Edged Infrastructure has an exciting opportunity for a Electrical Engineering Intern to take part in our Summer Internship Program. If you’re passionate about sustainability and eager to be part of a company that’s on a journey to transform the world’s infrastructure, this may be the internship for you!

The Electrical Engineering Intern is a vital member of Endeavour’s Edged Infrastructure design team, working directly with the TurboCell Engineering team and focusing on developing, testing, and validating the TurboCell system.

The Electrical Engineering Intern needs to be agile, professional, and comfortable in a rapidly changing environment. The right person is trustworthy with confidential information, highly organized, self-motivated, can think strategically, and works equally as well independently as with a team.

Key responsibilities include but are not limited to:

•    Supporting lab activities including setup, analysis, design, test execution.
•    Maintain clear documentation of test activities and results databases.
•    Completing system and sub-system analysis related to test and final product.
•    Analyze, develop, and release design updates for the TurboCell system.
•    Support general electrical engineering tasks as assigned.
•    Setup and configure test equipment, including some programming.
•    Working in high power lab environment, wearing PPE as needed.

Skills & Requirements

Education / Experience

•    Pursuing an Undergraduate degree in Electrical Engineering.
•    Previous experience with Power Generation Systems a plus.
•    Previous experience with industrial systems, control systems, or IoT a plus 

Specific Skills / Abilities

•    Appreciation for lab safety and attention to detail.
•    Strong communication skills and comfort working with field, engineering, and technology teams.
•    Strong curiosity for problem solving.
•    Willingness to learn turbomachinery and mission-critical equipment. 
•    Able to read and interpret engineering & construction drawings and specifications. 
•    Strong interest in data, industrial automation, reliability engineering, or digital twins. 
•    Basic circuit analysis or 3D modelling capabilities (EE focused)

Working Conditions

•    On site – with opportunities for remote work as able
•    Must reside within 30 miles of RTP (Research Triangle Park, Durham NC)
•    Ability to work in both indoor and outdoor laboratory environments and lift up to 30 lbs.

About Edged

Edged is a fast-growing global network of carbon neutral, zero-water data centers that lead the industry in energy efficiency. The Edged platform is backed by a deep technology stack including advanced waterless cooling, renewable microgrid systems, ultra-clean generators and waste-to-fuel solutions. The platform is designed for rapid deployment and currently has more than a dozen major projects in construction worldwide, with many more in development.

Position: Electrical Engineering Intern
Full-Time or Part-Time: Full-Time
Reports to: Senior Engineering Manager
Location: Raleigh, NC (On-site/Hybrid)

Contact: internships@endeavourii.com