*We are only accepting candidates outside of the US* Please only apply if you reside outside of the US* Priority for those who live in Brazil, Colombia, Mexico, and Peru.

The Channel Manager – Social is responsible for delivering high-quality paid social activation across assigned clients. This role owns day-to-day execution, optimization, and performance management across social platforms, ensuring campaigns align to approved media plans, enterprise standards, and evolving channel best practices.  

Channel Managers operate as hands-on execution leaders and trusted client partners, translating strategy into precise social activation. They work under the guidance of the Channel Director – Social and support the development of Social Coordinators.  

What You’ll Do  

Social Execution & Performance Ownership 

• Execute and optimize paid social campaigns across platforms and formats 
• Own in-platform setup, including audiences, bidding, pacing, creative rotation, and measurement alignment 
• Monitor performance and adjust investment based on efficiency and effectiveness goals 
• Ensure activation adheres to enterprise standards, brand safety, and data quality requirements 
• Support adoption of new features, formats, and automation workflows 
• Lead complex and HVC paid social campaigns, acting as the paid social extension for client teams 

Client & Strategy Partnership 

• Partner with Client Strategy to ensure social activation mirrors approved plans 
• Translate performance data and creative insights into optimization recommendations 
• Participate in client conversations as an execution authority 
• Surface risks, opportunities, and platform changes proactively 
• Lead client paid social conversations, serving as the primary subject matter expert and strategic authority on social platforms, activation, and performance 

 Channel Collaboration & Capability Building 

• Support Social Channel Managers and Coordinators through task guidance and QA 
• Contribute to documentation, testing efforts, and evolving activation standards 
• Collaborate with Analytics to support learning and optimization 
• Responsible for mentoring and supporting assigned channel managers and coordinators in their channel growth 
• Champion knowledge sharing across the paid social team, proactively distributing platform updates, best practices, test learnings, and performance insights to drive collective expertise and consistency 

What You Bring

• Bachelor’s degree in marketing, advertising, business administration, or a related field is preferred 
• 5+ years of experience in paid social or performance media activation 
• Hands-on experience across major social platforms 
• Strong analytical and problem-solving skills 
• Experience presenting performance insights and creative learnings to clients 
• Ability to mentor and support junior team members 

Job Title: Vice President, Customer Care & Contact Center Shared Services

Location: Remote 

Position Summary

The Vice President, Customer Care & Contact Center Shared Services will lead customer servicing operations for Personal Lines and Life & Retirement while overseeing the centralized capabilities that support both Customer Care and Claims operations. This role blends operational excellence with enterprise transformation, ensuring strong service performance today while building a modern, insight-driven contact center for the future.

The VP will be responsible for contact center operations as well as shared services including Quality Assurance, Workforce Management, Contact Center Technology, Analytics & Insights, Vendor Management, and Operational Modernization. This leader will partner across the organization to deliver exceptional customer experiences while improving efficiency, scalability, and operational discipline.

Key Responsibilities

Customer Care Operations (Policy Servicing)

• Lead end-to-end servicing contact center operations across voice and digital channels.
• Drive performance across key service metrics including service level, abandon rate, average handle time (AHT), first contact resolution (FCR), quality assurance (QA), customer satisfaction (CSAT), net promoter score (NPS), complaint management, and regulatory compliance.
• Foster a strong coaching culture and build frontline leadership capability.
• Drive demand management initiatives to reduce avoidable contacts.
• Partner cross-functionally with Underwriting, Billing, Claims, Distribution, and Product teams to resolve systemic service issues.

Contact Center Shared Services (Customer Care & Claims)

Quality Assurance & Performance Management

• Lead the enterprise QA framework including calibration standards and coaching effectiveness.
• Integrate speech and text analytics to generate actionable insights.
• Ensure governance, compliance, and performance transparency. 

Workforce Management (WFM)

• Oversee forecasting, capacity planning, scheduling, and intraday operations management.
• Manage shrinkage controls and scenario planning.
• Establish a unified workforce management model across internal and outsourced operations. 

Telephony & Contact Center Technology

• Provide operational ownership for contact center platforms including routing, IVR, call recording, and knowledge management tools.
• Partner with IT to define technology roadmaps, integrations, and platform modernization initiatives.
• Simplify and rationalize fragmented or legacy tooling. 

Analytics & Insights

• Establish enterprise dashboards and KPI governance.
• Lead Voice of the Customer (VOC) programs, root-cause analysis, and identification of contact demand drivers.
• Translate insights into operational, training, and digital improvements. 

Vendor Management

• Govern business process outsourcing (BPO) relationships, service level agreements (SLAs), and contract performance.
• Ensure consistent performance management across internal and partner operations. 

Modernization & Automation

• Lead the contact center transformation roadmap, including self-service capabilities, workflow automation, AI-assisted servicing, and digital enablement.
• Develop business cases and oversee ROI realization for modernization initiatives.
• Balance automation with regulatory compliance and customer trust considerations.

Customer Experience Strategy & Governance (Enterprise)

• Own the enterprise Customer Experience function, establishing a cohesive customer-centric strategy aligned with corporate objectives.
• Lead the development and improvement of end-to-end customer journeys across service, claims, and digital touchpoints.
• Establish and govern Voice of the Customer programs, leveraging customer feedback, analytics, and operational insights to drive improvements.
• Define and monitor enterprise CX metrics including NPS, CSAT, Customer Effort Score, and journey-level performance indicators.
• Partner with leaders across operations, claims, marketing, digital, and HR to embed customer-centric behaviors, processes, and performance management across the organization.
• Lead enterprise initiatives that strengthen customer-centric culture and improve brand perception and loyalty. 

Qualifications

Required

• 12+ years of leadership experience in large-scale contact center or customer operations.
• Experience leading Quality Assurance, Workforce Management, and contact center technology governance functions.
• Proven experience managing multi-site and/or outsourced contact center operations.
• Strong analytics orientation with a KPI-driven operating discipline.
• Demonstrated success leading operational transformation initiatives at scale. 
• Bachelor’s degree or equivalent experience.

Preferred

• Personal Lines Property & Casualty insurance or regulated financial services experience.
• Experience integrating customer care and claims support operating models.
• Experience leading contact center platform modernization or technology migrations.

Leadership Profile

• Operational leader who can both run the business and transform it.
• Highly accountable with strong performance orientation.
• Data-driven decision maker.
• Effective cross-functional influencer and collaborator.
• Builds strong frontline leadership and organizational bench strength.
• Customer-focused while maintaining cost discipline and regulatory awareness.

Salary Range: $150,000 - $210,000 (with bonus eligibility)

At Qohash, we’re building a foundational pillar of Canada’s digital sovereignty. As AI adoption accelerates and data becomes a strategic national asset, we believe security must scale differently, without moving or copying data.

We seek bold, mission-driven individuals energized by meaningful impact, not incremental change. You thrive in high-stakes, fast-moving environments where policy, technology, and global expansion converge. You take ownership, embrace constructive conflict, and act with accountability even when the path isn’t fully defined.

We value people who combine technical depth with strategic clarity, leaders who pursue excellence, show resilience under pressure, and collaborate across disciplines to protect the world’s most sensitive data.

If you’re motivated to help build a sovereign, globally respected technology champion, read on:

Company culture is at our core

Our 5 core values are more than just words; they are a way of life for us. We know that companies with a strong culture and a higher purpose perform better in the long run.

Do our values speak to you?

• Pursuit of excellence - Data security companies that aren’t constantly improving every aspect of what they mean by ‘excellent’ shouldn’t exist.
• Resilience - Security is a marathon without a finish line. Our customers and employees must have the support they need.
• Mission focus - We are here to protect the world’s most sensitive data and create a safer digital future for all.
• Accountability - Trust is earned through actions, not blame or wishful thinking. Fulfill promises and take responsibility for mistakes.
• Embracing conflict - To reach consensus and problem-solve quickly, it’s important to communicate honestly and courageously.
  
  

Who you are

We are seeking a candidate who brings strong accountability to their work and thrives in a stakeholder-driven environment. You have exceptional attention to detail, superior organizational skills, and a deep curiosity for Quality and Automation. You are proactive, analytical, and excited about leveraging your experience to support a fast-moving and growing organization. This role is ideal for someone seeking to deepen their Quality and Automation expertise within a tech-driven startup environment.

You are a proactive QA Automation Lead who thrives in complex and non-standard environments. You own QA strategy, defining testing approaches and evolving automation frameworks without compromising reliability. You approach challenges with curiosity and precision, leveraging AI, automation, and a collaborative mindset to deliver impact at scale.

You embrace change in a fast-paced startup environment, stay calm under pressure, and bring a high level of organization and problem-solving to the table. You advocate for excellence in quality and understand that resilience in product quality is critical to maintaining customer trust.

What you will do

• Own the design and evolution of automated testing frameworks ensuring product reliability.
• Define and implement end-to-end, API, and local application testing strategies.
• Own test environment setup and maintenance.
• Lead defect identification, prevention, and resolution efforts.
• Collaborate with Engineering and DevOps to improve CI/CD through automation and performance testing.
• Identify gaps, propose solutions, and lead improvements to QA processes across the organization.
• Proactively communicate risks related to tools, technology, or testing processes as they arise.
  
  

What your resume shows

Must Haves

• A strong alignment with our core values (preference for those with genuine start-up, high growth, ser A, B, C or high velocity company experience)
• Reside in Quebec or Ontario
• 7+ years of QA experience across manual and automated testing
• 5+ years of experience with automated testing frameworks (e.g. Playwright, Selenium, Cypress)
• Demonstrated ability to adapt testing strategies when system constraints change (e.g., no UI, limited observability), and to propose viable alternative validation methods
• Solid programming knowledge (e.g., JavaScript, Bash) and willingness to expand these skills
• Proven ability to design and maintain test automation frameworks
• Strong communication with technical and non-technical stakeholders
• A proactive, continuous-learning mindset
• Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent professional experience

Nice to Haves

• Experience with browser-based and non-UI/system-level testing tools (e.g., Playwright, Cypress, Selenium, custom test harnesses, CLI-driven tests, API test frameworks)
• Strong experience testing headless local applications, background services, or agents (e.g., daemons, system services, sensors), including API-, CLI-, log-, or event-driven validation approaches
• Experience in a cybersecurity environment

What’s in it for you?

• Competitive salary range.
• Enjoy up to six weeks of paid time off annually, because we value your work-life balance.
• Comprehensive health benefits, including:
• Life insurance
• Short- and long-term disability
• Paramedical and telemedicine services
• Health Spending Account (HSA)
  
  

Qohash is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. A working proficiency in English is required for this position based on the company’s operational requirements. Only those candidates selected for interview will be contacted.

The Channel Manager – Social is responsible for delivering high-quality paid social activation across assigned clients. This role owns day-to-day execution, optimization, and performance management across social platforms, ensuring campaigns align to approved media plans, enterprise standards, and evolving channel best practices.  

Channel Managers operate as hands-on execution leaders and trusted client partners, translating strategy into precise social activation. They work under the guidance of the Channel Director – Social and support the development of Social Coordinators.  

What You’ll Do  

Social Execution & Performance Ownership 

• Execute and optimize paid social campaigns across platforms and formats 
• Own in-platform setup, including audiences, bidding, pacing, creative rotation, and measurement alignment 
• Monitor performance and adjust investment based on efficiency and effectiveness goals 
• Ensure activation adheres to enterprise standards, brand safety, and data quality requirements 
• Support adoption of new features, formats, and automation workflows 
• Lead complex and HVC paid social campaigns, acting as the paid social extension for client teams 

Client & Strategy Partnership 

• Partner with Client Strategy to ensure social activation mirrors approved plans 
• Translate performance data and creative insights into optimization recommendations 
• Participate in client conversations as an execution authority 
• Surface risks, opportunities, and platform changes proactively 
• Lead client paid social conversations, serving as the primary subject matter expert and strategic authority on social platforms, activation, and performance 

 Channel Collaboration & Capability Building 

• Support Social Channel Managers and Coordinators through task guidance and QA 
• Contribute to documentation, testing efforts, and evolving activation standards 
• Collaborate with Analytics to support learning and optimization 
• Responsible for mentoring and supporting assigned channel managers and coordinators in their channel growth 
• Champion knowledge sharing across the paid social team, proactively distributing platform updates, best practices, test learnings, and performance insights to drive collective expertise and consistency 

What You Bring

• Bachelor’s degree in marketing, advertising, business administration, or a related field is preferred 
• 5+ years of experience in paid social or performance media activation 
• Hands-on experience across major social platforms 
• Strong analytical and problem-solving skills 
• Experience presenting performance insights and creative learnings to clients 
• Ability to mentor and support junior team members 

#usremote

JOB SUMMARY

We’re looking for a Senior QA Engineer who combines technical expertise with a proactive, collaborative mindset. You’ll be a key contributor to how we deliver quality, leading by example and communicating effectively across disciplines to raise the bar for engineering standards.

You’ll join our dynamic and growing Product Engineering team at Storyblok, playing an instrumental role in ensuring the quality and reliability of our flagship CMS platform. This platform empowers businesses to create and deliver seamless digital content experiences.

In this role, you’ll work closely with product owners, designers, and developers to design and maintain clean, scalable automated tests, develop thorough test plans, perform rigorous testing, and continuously refine QA strategies to maintain best-in-class software quality. Your work will directly contribute to delivering an exceptional user experience by ensuring flawless performance across every facet of our application.

ESSENTIAL JOB FUNCTIONS

• Own projects end-to-end with clarity, technical excellence, and accountability, ensuring high-quality standards across teams.
• Champion quality and coding standards, promoting engineering excellence, and driving continuous improvement.
• Design, implement, and maintain efficient and reliable automated tests across frontend and backend using Playwright and TypeScript.
• Think strategically about test automation; collaborate with developers to ensure balanced test coverage within the testing pyramid.
• Contribute to and evolve the overall testing strategy, improving QA processes and metrics.
• Prepare and review test plans to validate both functional and non-functional requirements.
• Perform manual and exploratory testing; document, track, and verify defects to ensure product excellence.
• Analyze test results and monitor key testing metrics to identify patterns and opportunities for improvement.
• Participate actively in project kick-offs to understand requirements, anticipate risks, and influence testability from the earliest stages.
• Advocate for user experience and product quality, collaborating closely with product, design, and engineering to align QA goals with delivery outcomes.
• Identify and communicate issues, risks, or dependencies early, escalating to product leadership when necessary.
• Mentor and support teammates, fostering an open, empathetic environment that encourages learning, feedback, and high-quality automation practices.

EDUCATION AND EXPERIENCE

• Bachelor's or Master's degree in Computer Science or a related field.
• 7+ years of relevant experience as a QA Engineer.
• 3+ years of proven experience in test automation across frontend and backend using Playwright.
• Strong proficiency in TypeScript with experience building scalable, maintainable automation frameworks.
• Comprehensive knowledge of CI/CD pipelines (GitHub Actions).
• Excellent communication and collaboration skills, with the ability to influence and align across technical and product teams.
• High attention to detail, proven ability to deliver results and a strong motivation to contribute to organizational growth in a high-performing environment.
• Experience in defining and driving test automation standards across teams.
• Experience mentoring QA engineers in test design, coding practices, and quality ownership.
• Demonstrates AI literacy, with the ability to leverage AI tools to enhance productivity, decision-making, and quality of work while applying sound judgment and critical thinking.

NICE TO HAVE

• Experience writing and maintaining Ruby on Rails code.
• Experience with observability and error tracking tools (e.g., Grafana, Kibana, Sentry) and identifying errors, trends, and issues.
• Experience with accessibility testing and best practices.

About the role

In this role you will be responsible for ensuring the quality of every release that goes out. Sporty isn’t like other organisations that just see QA as a blocker - we give our QA team members the power you need to do your job, including deciding what is ready for launch and what needs more work. You will be involved at every step of the development process, from requirements capture and estimation, all the way through to final testing and launching. 

Our Stack

• Programming language: Python
• DB: MySQL / Mongo DB
• DevOps: AWS / Jenkins / K8S
• Web: Selenium / Postman
• Mobile: Appium / Android Studio / XCode

What you'll be doing

Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to over 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.

Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.

This is an engagement through Upwork’s Contingent Workforce (CW) Team. Our Contingent Workforce Team is a global group of professionals that support Upwork’s business. Our CW team members are located all over the world.

We are seeking a Lifecycle Marketing Specialist to support the growth and optimization of lifecycle programs. In this role, you will contribute to the design, testing, implementation, and measurement of multi-channel campaigns that drive engagement, conversion, and retention across the customer journey.

This opportunity is ideal for someone who enjoys working with data, experimenting with new approaches, and continuously improving customer experiences through thoughtful, insight-driven marketing strategies.

Work/Project Scope:

• Support the execution of lifecycle marketing campaigns across email, mobile, in-product messaging, and related channels, ensuring timely delivery and alignment with engagement and conversion goals.
• Assist in testing and optimization efforts by analyzing campaign performance and translating insights into actionable improvements.
• Build and optimize nurture sequences to support demand generation, activation, and retention initiatives.
• Implement and manage campaigns within Braze (or similar platforms), ensuring audience accuracy, personalization, and quality assurance prior to launch.
• Maintain and update lifecycle documentation, campaign briefs, and process guidelines; contribute to audits to ensure accuracy and operational excellence.
• Monitor campaign performance dashboards, identify trends or anomalies, and recommend optimizations to enhance efficiency and user experience.

Must Haves (Required Skills):

• Proven experience executing lifecycle or CRM marketing campaigns, with hands-on use of Braze or a similar marketing automation platform.
• Strong analytical mindset with experience running experiments, interpreting results, and applying insights to improve performance.
• Experience building and optimizing nurture sequences for demand generation, activation, or retention efforts.
• Proficiency using AI tools to support campaign development (e.g., drafting copy, summarizing insights, accelerating testing), with careful validation of outputs.
• Clear written and cross-functional communication skills, with a proactive and growth-oriented approach.
• Ability to manage work independently while collaborating effectively with cross-functional partners.

Upwork is proudly committed to fostering a diverse and inclusive workforce. We never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

Additionally, to the extent permitted under applicable law, a criminal background check may be required as a condition of engagement. 

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate talent or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Any individual who prefers not to have their interview recorded through BrightHire can opt out when the interview is scheduled.

Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc.

Federato’s AI/ML-driven platform leverages deep reinforcement learning to help insurance companies optimize the portfolio of risks they insure, allowing them to continue to provide fair and equitable pricing in difficult-to-price areas. Our category-defining ‘RiskOps’ solution drives better underwriting decisions by operationalizing underutilized data investments and surfacing real-time risk and portfolio insights. We focus on putting insurance underwriters back in the driver’s seat, helping them meet their goals while providing an important service to society.

Role Overview

As a Senior Product Manager – Distribution, you’ll spearhead the development of tools that enable insurers to manage and optimize their distribution channels effectively. Your focus will be on creating solutions that streamline agent onboarding, licensing, compensation, and performance tracking, while ensuring compliance across various jurisdictions. You’ll collaborate closely with engineering, design, and go-to-market teams to deliver products that meet the evolving needs of carriers, MGAs, and brokers.

What You’ll Be Doing

• Define and execute the product roadmap for distribution management, focusing on agent/broker onboarding, licensing, and compliance automation.
• Develop features that provide real-time access to agent and agency data, facilitating efficient service requests and status updates.
• Implement performance analytics tools to monitor producer effectiveness, enabling data-driven decisions for channel optimization.
• Design and manage commission structures and incentive programs, ensuring accurate and timely compensation for distribution partners.
• Ensure seamless integration with third-party systems, such as comparative raters and agency management platforms, to enhance operational efficiency.
• Stay abreast of regulatory changes and ensure the product remains compliant with state and federal insurance distribution laws.

Who We Hope You Are

• 5+ years of product management experience
• 3+ years of focus on insurance distribution.
• Strong understanding of P&C insurance distribution models, including captive agents, independent agents, brokers, and digital channels.
• Proven track record of delivering SaaS products that address complex regulatory requirements and integrate with existing insurance systems.
• Excellent communication skills, with the ability to translate technical concepts into clear business value propositions.
• Experience working in cross-functional teams, collaborating with engineering, design, legal, and sales departments.
• A BA/BS degree in business, computer science, engineering, or a related field is required.
• Preferred: MBA or MS in Technology Management, Data & Analytics, or Insurance Management or other insurance related fields.
• Ability to travel to East Coast roughly 20% of the time or based on product spike timing

$170,000 - $200,000 a year
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package also includes stock options, bonus, benefits and additional perks. 

Here at Federato, your capabilities are important, but culture fit is quintessential. We move fast, are eager to listen to our users, take a first principles approach to solving problems, and value learning and the ability to change our minds. Most importantly, we're here to have fun. Our ability to make a difference starts with our people. We would love to work with you! 

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at talent@federato.ai

Bridgeway is seeking a Director, Quality Assurance to join our Technology team. This leader will not only define and drive the QA strategy but will also actively engage in the design, development, and execution of testing solutions. The Director, QA will lead by example—remaining close to the code, automation frameworks, and testing practices—while building a high-performing team and ensuring delivery of high-quality software products that meet business, regulatory, and customer requirements. This role manages QA Engineers and QA Analysts, develops scalable testing strategies, and drives continuous improvement across processes, tools, and methodologies. The ideal candidate thrives in a player-coach capacity, balancing strategic leadership with direct technical contribution. This role will work closely with Product, Engineering, and Operations to embed quality throughout the software development lifecycle (SDLC). 

This is a remote position, with occasional travel. East Coast candidates preferred. 

Key Responsibilities: 

• Lead as a hands-on, player–coach QA leader, contributing directly to test automation design, framework development, code reviews, and the resolution of complex quality and production issues.
• Define, implement, and evolve the overall QA strategy, standards, and best practices across manual and automated testing, ensuring alignment with business, regulatory, and customer requirements.
• Architect and scale modern automation frameworks and CI/CD-integrated testing solutions, driving increased test coverage, reliability, execution speed, and long-term maintainability.
• Own the end-to-end test lifecycle, including test planning, test case design, regression strategy, execution, defect management, and reporting, ensuring processes are repeatable, data-driven, and effective.
• Ensure comprehensive quality coverage across all testing dimensions, including functional, regression, integration, performance, and security testing.
• Embed quality deeply within Agile, Scrum, and DevOps workflows, promoting a shift-left testing culture focused on early validation, defect prevention, and continuous feedback throughout the SDLC.
• Leverage metrics and insights to drive decisions, providing clear visibility into quality trends, release readiness, risks, and outcomes to technical and executive stakeholders.
• Continuously improve QA processes, tooling, and execution, identifying bottlenecks and risks, piloting new technologies, prioritizing initiatives effectively, monitoring execution, and adjusting course as needed. 
• Build, lead, and mentor a high-performing QA team, fostering a culture of collaboration, accountability, and continuous improvement. This includes hiring, setting and monitoring individual performance objectives, career development, performance appraisals, and providing regular feedback and coaching.
• Set clear expectations and create a positive work environment based on accountability, in collaboration with the engineering and management teams.
• Build and maintain productive relationships across departments, navigating organizational complexity and silos.  
• Lead and/or contribute to cross-functional initiatives and change efforts.  
• Communicate clearly and persuasively, adapting messages for diverse technical and business stakeholders across levels and functions. 

Qualifications:  

• 7+ years of experience in software quality assurance, including 3+ years leading and managing QA teams delivering commercial software products (SaaS, on‑prem, and/or mobile).
• Proven experience leading in a hands‑on technical leadership role, balancing people leadership with direct contribution to test automation, reviews, and complex quality issues.
• Strong technical expertise in test automation, including designing, building, and maintaining scalable, maintainable automation frameworks and contributing production‑quality code.
• Proficiency in Python and working knowledge of the .NET framework.
• Deep experience with modern test automation tools and frameworks such as Playwright, Selenium WebDriver, TestNG, Cucumber, and SmartBear tools (TestComplete, ReadyAPI or similar).
• Demonstrated experience integrating automated testing into CI/CD pipelines and DevOps toolchains (e.g., Azure DevOps or comparable platforms).
• Hands‑on experience with test management and defect tracking tools, and ownership of test planning, execution, and reporting practices.
• Strong analytical and problem‑solving skills, with experience using quality metrics and data to assess risk, inform release decisions, and drive continuous improvement.
• Extensive experience delivering software in Agile/Scrum environments with frequent release cadences.
• Passion for modernizing QA practices, including automation‑first strategies and movement toward cloud‑native (PaaS) architectures.
• Bachelor's degree in Computer Science, Software Engineering or related discipline 

Growe welcomes those who are excited to:

• Analyze requirements, specifications, and technical documentation to design effective test cases;

• Create and maintain testing documentation (test cases, checklists, bug reports);

• Execute API testing, perform feature and regression testing on different stages, starting from business requests to full-scale production rollout;

• Analyze reasons for the failed test, report issues, take corrective actions;

• Participate in process improvements to increase the product's quality and the team's performance.

We need your professional experience:

• 3+ years of professional experience in Quality Assurance, WEB testing;

• At least 2 years of experience with Postman, testing APIs and back-end services;

• Strong understanding of software testing theory and methodologies;

• Good understanding of client-server architecture;

• Good understanding of UI/UX best practices;

• Strong knowledge of different testing methods, test design techniques, and types;

• Familiarity with Git Flow;

• Good understanding of SDLC, Agile Concepts, and QA best practices across the SDLC;

• Good understanding of HTML/CSS, JSON/XML;

• Experience with Test Case management Software (e.g. TestRail);

• Basic experience or understanding of the automation testing process;

• Experience with Jira/Confluence.

We appreciate if you have those personal features:

• Strong communication skills;

• Attention to details;

• Proactive and open-minded.

We are seeking those who align with our core values:

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

Growe welcomes those who are excited to:

• Analyze requirements, specifications, and technical documentation to design effective test cases;

• Create and maintain testing documentation (test cases, checklists, bug reports);

• Execute API testing, perform feature and regression testing on different stages, starting from business requests to full-scale production rollout;

• Analyze reasons for the failed test, report issues, take corrective actions;

• Participate in process improvements to increase the product's quality and the team's performance.

We need your professional experience:

• 3+ years of professional experience in Quality Assurance, WEB testing;

• At least 2 years of experience testing APIs and back-end services;

• Strong understanding of software testing theory and methodologies;

• Good understanding of client-server architecture;

• Good understanding of UI/UX best practices;

• Strong knowledge of different testing methods, test design techniques, and types;

• Familiarity with Git Flow;

• Good understanding of SDLC, Agile Concepts, and QA best practices across the SDLC;

• Good understanding of HTML/CSS, JSON/XML;

• Experience with Test Case management Software (e.g. TestRail);

• Basic experience or understanding of automation testing process;

• Experience in testing payment systems, processing transactions - will be a plus.

We appreciate if you have those personal features:

• Strong communication skills;

• Attention to details;

• Proactive and open-minded.

We are seeking those who align with our core values:

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

Team: Revenue Operations
Reports to: Chief Revenue Officer
Location: Remote
Type: Full-time

The Role

You'll be Product Owner across three surfaces:

• CRM — platform, data model, permissions, lifecycle automation.
• Partner Product — the cabinet, dashboards, payout logic, and tooling our IBs, affiliates, and KOLs live in.
• Marketing Enablement — lifecycle stack, AI agents, and the internal tools BD/AM run on.

You own the roadmap, backlog, specs, and outcomes with a simple goal in view - to grow revenue.

We want a disruptor. Someone who sees a 14-step nurture sequence and asks why an agent isn't running it. Someone comfortable in a product review with engineers and a funnel economics conversation with the CEO.

What You'll Do 🛠

CRM

• Lead the new CRM rollout and adoption across BD, Partnerships, AM, Marketing, Compliance, Support.
• Own the data model, permissions, and the pipe from platform → warehouse → CRM → activation.

Partner Product

• Own the IB/affiliate/KOL product experience end-to-end.
• Translate partner and BD feedback into a prioritised backlog; ship with engineering.
• Build the partner journeys, onboarding, activation, tiering, qualification that turn signups into revenue.

Revenue org Enablement & AI

• Ship AI auto-funnels: agents that score, personalise, route, draft, and hand off.
• Embed AI into daily BD/AM work: prospect intelligence, meeting prep, auto-logged notes, next-best-action, call QA.
• Support Acquisition and Retention teams with setting up funnels across email, in-app, SMS, push.

Always

• Test, measure, kill what doesn't work.
• Report ROI clearly. Iterate.

What We're Looking For 🪄

Must-haves

• Product ownership experience with a track record.
• Experience in CRM integration/management (Salesforce, HubSpot, Zoho, Zendesk, Customer.io, Braze, or similar).
• Experience in shipping funnels that actually convert.
• Hands-on with AI in a revenue context: LLM APIs, agents, prompt engineering, AI-powered outbound.
• Strong with Dev, Data, Marketing, Sales. Translates well between them.
• Analytical. Reads cohorts and retention curves, not just reports.

Bonus points for

• Owning a partner/IB/affiliate product before.
• Shipped AI agents on top of a CRM (scoring, outreach, research, QA).
• Tools: n8n, Make, Zapier Agents, Clay, Apollo, Smartlead, HeyReach, Retell, Bland.
• Fintech, crypto, brokerage, iGaming, or other regulated, affiliate-heavy verticals.
• RAG, vector DBs, internal knowledge agents.
• A portfolio that shows what you've built, not just where you've worked.

The position

You'll be joining a team of engineers across Frontend, Backend, SRE and QA. We're organised into cross-functional development teams assigned to specific verticals.

This role is open for several teams, and we will define the exact team that you will be joining during the interview process based on the business needs and your preferences.

Regardless of the specific team, you will be working on building tools, APIs and integrations for one of our products.

Our backend is built with Elixir and Phoenix, with a Postgres database. We use React and Nextjs for our front-end. Gitlab is used as a version control tool, issue tracker and a CI/CD solution. Our applications are hosted on AWS. We fully rely on our CI for deployments and deploy multiple times per day.

What this job can offer you

• Complex and meaningful challenges — solving them will enable people and businesses to live and operate in any country of the world.
• Opportunity to have a significant impact on the business — we are still very early in our journey as a company, and each change you make today is amplified by the company's growth.
• A lot of freedom to organize your work and life — you are not bound to daily standups, recurring meetings or other ceremonies.
• Competitive salary, stock options, flexible paid time off, and a set of perks and benefits.
• A supportive and kind work environment where we would like you to challenge the dogmas and pursue innovation!
• Strong team of experienced engineers who will support and facilitate your professional growth.

What you bring

Must have (professional experience):

• Strong engineering fundamentals and a track record of shipping production systems that are secure, reliable, and scalable.
• Practical experience designing or adopting agentic/automation workflows (or comparable systems) and improving them through iteration.
• Ability to think in systems: define specs clearly, break down plans, instrument verification, and close the loop on quality.
• Postgres (or similar).
• CI/CD (GitLab, Github, Jenkins or similar).

Nice to have

• Kubernetes
• Docker
• AWS
• Nextjs
• React/Vue/Angular

Key Responsibilities

• Lead the development of major team-scoped projects, participate in cross-team initiatives for Remote's HR and Payroll products.
• Actively participate in product work in the team: provide feedback, suggest solutions to the problems. Use technical insights and expertise to suggest product improvements.
• Maintain good understanding of the team’s domain, both from product and engineering sides.
• Provide feedback on code reviews.
• Contribute to the shared codebase.
• Debug and solve technical and business issues.
• Participate in non-team activities, such as support rotations, hiring process, RFC discussions, etc.
• Mentor and provide guidance to other engineers.
• Investigate, propose and participate in implementation of improvements to our platform.
• Implement interfaces with performance, accessibility, and API design in mind.
• Redesign how engineering work ships with autonomous agents as the default execution layer
• Propose and operationalize agentic workflows end-to-end (spec → plan → execute → verify) to deliver outcomes faster.
• Build reusable agentic workflows and primitives in the codebase so teams can apply them repeatedly across domains.
• Use verification loops (tests, checks, evals, guardrails) to ensure results are correct, secure, reliable, and scalable.

Practicals

• Reporting line: Engineering Team Leader
• Team: Engineering
• Location: Anywhere in the World
• Start date: As soon as possible

Application process

1. Interview with our recruiter
2. Interview with an Engineering Leader
3. (async) Code exercise and review
4. Interview with members of the engineering team
5. Bar Raiser Interview
6. Executive Interview with VP of Engineering
7. Offer and Prior employment verification check

Why do you need to choose between doing important work and having a fulfilling life? At Ardent, we have both. Ardent employees are committed to solving our customers’ most difficult problems—and we are committed to the well-being, personal goals, and professional development of our employees. We are “All In.” We put forth our strongest effort possible to get the mission accomplished and we do it together. We respect the skills and experience you bring to the Ardent team. And we provide a rewarding environment to help you succeed. 

We offer highly competitive benefits, professional development opportunities, and an exceptional culture that embraces flexibility, innovation, collaboration, and career growth. A collective service mindset underpins our work, and a shared camaraderie to serve clients, colleagues, and our communities sets us apart. Our full commitment to being "All In" for our employees and our clients is not just our approach, it is our standard. If this sounds like the perfect fit for you, choose Ardent and make a difference with us. 

Ardent is seeking a Test Automation Engineer to join our team.  

This is a remote position.

Position Description:

Ardent is seeking a highly skilled and motivated Test Automation Engineer to join our dynamic team. The ideal candidate will have a strong background in test automation, particularly for Esri software solutions. This role is integral to ensuring the quality and performance of our software applications through effective automation strategies.

Key Responsibilities:

• Test Automation Development: Design, develop, and maintain automated test scripts and frameworks for Esri software products. Utilize tools and methodologies to ensure comprehensive test coverage and efficient execution.
• Test Planning: Collaborate with project stakeholders to understand requirements and define test plans, including both functional and performance criteria for Esri applications.
• Test Execution: Execute automated tests, analyze results, and document test outcomes. Identify and report defects, and work with development teams to facilitate timely resolution.
• Test Strategy: Collaborate with product managers, developers, and QA engineers to define test strategies, create test plans, and determine appropriate test automation approaches for Esri software.
• Problem-Solving: Excellent analytical and problem-solving skills with the ability to troubleshoot issues and propose effective solutions.
• Collaboration: Strong communication and teamwork abilities, with experience working in a collaborative environment.
• Attention to Detail: Meticulous attention to detail with a commitment to producing high-quality work.
• Test Reporting: Analyze results, and provide detailed reports on test outcomes, including defect identification and resolution.
• Integration: Work closely with development and QA teams to integrate automated testing into continuous integration/continuous deployment (CI/CD) pipelines.
• Documentation: Maintain clear and comprehensive documentation of test processes, scripts, and results. Ensure that all documentation adheres to federal contracting standards.
• Issue Tracking: Track and manage defect reports and test results, ensuring accurate logging and follow-up on issues discovered during automated testing.
• Issue Resolution: Troubleshoot, and resolve issues related to test automation and software quality. Provide actionable feedback to development teams.
• Federal Contracting Compliance: Ensure that all test automation activities comply with federal contracting requirements and standards.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Minimum of 3-5 years of experience in test automation engineering, with a focus on federal contracting environments.
• Proficiency in test automation tools and frameworks (e.g., Selenium, TestNG, JUnit).
• Strong experience with Esri software and APIs, including ArcGIS and related technologies.
• Knowledge of programming languages such as Java, Python, or C#.
• Familiarity with federal contracting processes, documentation, and compliance requirements.
• Excellent analytical and problem-solving skills with the ability to troubleshoot issues and propose effective solutions.
• Strong communication and teamwork abilities, with experience working in a collaborative environment.
• Meticulous attention to detail with a commitment to producing high-quality work.

Preferred Qualifications:

• Experience with additional Esri products or tools.
• Certification in relevant test automation tools or methodologies.
• Previous experience working with Agile or DevOps methodologies.

Due to the nature of the work we support, all candidates in consideration for this role must be willing to undergo the government issued background investigation process. We highly encourage all Veterans and those with disabilities to apply.

Ardent is an equal-opportunity employer. We will not discriminate and will take affirmative action measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity or gender expression.

Why do you need to choose between doing important work and having a fulfilling life? At Ardent, we have both. Ardent employees are committed to solving our customers’ most difficult problems—and we are committed to the well-being, personal goals, and professional development of our employee. We are “All In.” We put forth our strongest effort possible to get the mission accomplished and we do it together. We respect the skills and experience you bring to the Ardent team. And we provide a rewarding environment to help you succeed. 

We offer highly competitive benefits, professional development opportunities, and an exceptional culture that embraces flexibility, innovation, collaboration, and career growth. A collective service mindset underpins our work, and a shared camaraderie to serve clients, colleagues and our communities set us apart. Our full commitment to being "All In" for our employees and our clients is not just our approach, it is our standard. If this sounds like the perfect fit for you, choose Ardent and make a difference with us. 

Ardent is seeking a Technical Governance Lead to join our team.  

This is a remote position.

Position Description:

Ardent is seeking a Technical Governance Lead to join our dynamic team. The Technical Governance Lead is responsible for establishing, maintaining, and enforcing governance frameworks, policies, and standards across IT systems and processes within the scope of the contract. This role leads all technical activities, including establishing and enforcing software development, testing, automation, and security, compliance with organizational and regulatory requirements while driving consistency, efficiency, and accountability. The Technical Governance Lead requires a minimum of eight (8) years of experience, including leadership roles in governance, risk, and compliance, and managing technical teams and frameworks.

Responsibilities and Duties:

• Establish, implement, and enforce technical governance frameworks, policies, and standards across IT systems, software delivery, and engineering processes.
• Lead governance oversight for software development, testing, automation, DevSecOps, and security to ensure alignment with organizational and regulatory requirements.
• Drive adoption of Team Managed Deployment (TMD) practices to enable efficient, secure, and high-quality software delivery across the enterprise.
• Oversee automated policy enforcement and prescriptive remediation strategies to reduce maturity gaps and eliminate manual compliance bottlenecks.
• Ensure consistent application of quality, security, and compliance controls across all systems and programs without reliance on manual intervention.
• Partner with cross-functional teams to enable horizontal delivery, improve collaboration, and standardize engineering practices across multiple programs.
• Define and monitor governance KPIs, ensuring continuous improvement in deployment speed, release quality, and compliance adherence.
• Lead the design and implementation of automated performance metrics and reporting frameworks to support data-driven decision making.
• Increase visibility and transparency across products, portfolios, and delivery pipelines in alignment with agency policies.
• Establish feedback loops and governance mechanisms that continuously improve delivery, testing, and operational performance.
• Provide leadership and direction to technical teams, ensuring accountability, consistency, and adherence to governance standards.

Requirements: 

• Minimum of 8+ years of experience in IT, including leadership roles in governance, risk, and compliance (GRC) and technical delivery environments.
• Proven experience establishing and enforcing governance frameworks across software development, DevSecOps, and enterprise IT systems.
• Strong understanding of software development lifecycle (SDLC), CI/CD pipelines, automated testing, and deployment practices.
• Experience implementing or supporting automated governance, policy enforcement, and compliance validation within engineering workflows.
• Demonstrated ability to lead and manage technical teams while driving standardization and process improvement across multiple programs.
• Experience with performance metrics, reporting frameworks, and data-driven decision-making models in large-scale environments.
• Familiarity with federal or highly regulated environments (e.g., compliance, security, audit requirements).
• Strong knowledge of security, compliance, and quality assurance practices within modern engineering ecosystems.
• Experience enabling cross-team collaboration and horizontal scaling of delivery practices across enterprise environments.
• Excellent communication and stakeholder management skills, with the ability to influence both technical and non-technical audiences.

Due to the nature of the work we support, all candidates in consideration for this role must be willing to undergo the government issued background investigation process. We highly encourage all Veterans and those with disabilities to apply.

Ardent is an equal opportunity employer. We will not discriminate in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, veteran's status, sexual orientation, gender identity, gender expression, or any other basis protected by state, local, or federal law.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.

The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience             

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About ThriveCart

ThriveCart is the leading no-code sales platform for digital course creators, coaches, entrepreneurs, and online businesses looking to boost revenue, drive conversions, and scale audiences. ThriveCart powers over 65,000 businesses and 12 million enrolled students, generating over $2 billion in annual sales. The platform provides all the tools businesses need to create high-converting checkout experiences, manage powerful affiliate campaigns, and deliver seamless student experiences with its built-in learning management system, Learn/Learn+.

Location

Remote

Job Overview:

The Quality Assurance Engineer plays a key role in ensuring the reliability, accuracy, and performance of ThriveCart’s e-commerce platform. This hands-on role involves designing and executing test plans, building and maintaining automated test suites, validating new features, and working closely with engineering, product, and support teams. You will help maintain product quality throughout the entire development lifecycle and contribute to continuous improvement efforts across the platform.

Key Responsibilities:

Primary Focus: Test Planning & Execution (Daily)

Test Design & Execution

• Design, execute, and maintain comprehensive test plans and test cases for new features, enhancements, and platform updates.
• Perform functional, regression, integration, and performance testing across web and mobile interfaces.
• Validate user flows, APIs, payment processes, and business-critical scenarios.

Automation

• Develop, expand, and maintain automated test suites using tools such as PlayWright, Jest, or similar frameworks.
• Improve test coverage and reliability through automation.
• Integrate automated tests into CI/CD workflows where applicable.

Quality Control

• Identify, document, and track defects in collaboration with engineering teams.
• Verify and validate defect fixes and ensure resolution meets acceptance criteria.
  
  
• Participate in release planning and coordinate testing activities across multiple product teams.

Secondary Focus: Quality Monitoring & Continuous Improvement

• Monitor production systems for post-release issues and unexpected behavior.
• Contribute to root-cause analysis and post-release quality reviews.
• Recommend enhancements to testing strategies, tools, and processes.
• Support implementation of QA best practices and consistency across teams.

Technical Environment

Primary Technologies (Daily Use)

• PlayWright/ Jest
• Web technologies (HTML, CSS, JavaScript)
• APIs & MySQL
• Browser developer tools
• Git

Secondary Technologies (Regular Use)

• Jira 
• Payment testing tools
• Postman / API testing tools
• Performance and load testing tools

Required Skills:

Experience (2–4 years)

• Software QA or testing experience in SaaS, eCommerce, fintech, or similar environments.
• Solid understanding of testing methodologies: functional, regression, integration, performance.
• Hands-on experience with manual and automated testing.
• Experience testing APIs, databases, workflows, and web-based interfaces.
• Familiarity with bug tracking tools and version control systems.
• Experience testing payment systems or transaction flows is highly valued.

Technical Skills

• Ability to write and maintain automated test scripts.
• Strong understanding of HTML, CSS, JavaScript, and browser tools.
• Understanding of API behavior and database interactions.
• Excellent analytical thinking for discovering edge cases and potential failure scenarios.
• Experience of using AI Agents and implementing and building AI tools and Agents

Soft Skills

• Strong communication and collaboration skills across engineering and product teams.
• Detail-oriented mindset with the ability to balance thoroughness with delivery timelines.
• Proactive problem-solving and ownership mentality.
• Ability to clearly articulate testing outcomes and potential risks.

Nice to Haves:

• JMeter, LoadRunner, or other performance testing tools
• Accessibility testing
• Experience with fintech, subscription billing, or eCommerce systems

What Success Looks Like

First 30 days:

• Learn the platform architecture, QA process, and testing tools.
• Execute initial test cycles and identify defects.
• Set up automation tools and environments.

First 60 days:

• Add meaningful automated test coverage.
• Participate in multiple release cycles with full testing ownership.
• Independently identify and validate edge cases.

First 90 days:

• Own QA for specific product areas or feature groups.
• Improve test coverage, automation frameworks, or QA processes.
• Prevent recurring defects and contribute to pre-release stability.

Learn More About ThriveCart:

Our team thrives on collaboration, innovation, and continuous growth. We foster an open environment with regular knowledge-sharing sessions and encourage active participation in shaping the platform. Our values include:

• Commit to Excellence – We believe in delivering high-quality work and continuous improvement.
• User-Focused Problem Solving – Every design should contribute to solving a real problem for our users.
• Team Collaboration – We work better together, valuing input from every team member.
• Growth Mindset – We embrace challenges as opportunities to learn and grow.

About the Job

As Director of Engineering, you will be the most senior engineering leader on the team, reporting directly to the VP of Product & Engineering. You’ll own the technical health, delivery cadence, and team performance of Splitero’s engineering organization, spanning a Salesforce team, a product engineering team, and QA resources.

You'll lead the execution layer, partnering closely with a Lead Engineer (product) and a Manager of Engineering (Salesforce) who handle day-to-day technical work and team management, respectively. Your focus is on the bigger picture of setting engineering strategy, driving architectural decisions across our stack, managing our external vendor relationships, and acting as the connective tissue between engineering teams. You will drive AI-first engineering practices while ensuring team quality and velocity are monitored and maintained as we scale operations and technical verticals. You'll collaborate closely with product leadership as a genuine thought partner who understands that great technology is built around user problems and business impact, not just tickets in a queue.

At Splitero, we move fast, and the ideal candidate thrives in that environment. You are someone who can bring structure without slowing momentum, understands how to balance the trade-offs between engineering excellence and best-in-class user experiences, and measures success by what ships and what it does for the business.

Responsibilities:

• Engineering Strategy & Delivery
• Own delivery accountability across the external and internal engineering teams. Maintaining a unified view of progress, risks, and dependencies.
• Drive the engineering roadmap in partnership with product, ensuring technical investments align with company objectives.
• Drive architectural decisions across the full stack: consumer-facing React applications, API layers, Salesforce integrations, and data infrastructure
• Optimize and evolve shared processes across internal and external teams: sprint cadences, quality standards, retrospectives, and a single source of truth for delivery status
• External Team & Vendor Management
• Own the end-to-end vendor relationship with Splitero's external engineering partners to drive continued improvement while maintaining standards across teams.
• Further strengthen the integration between contracted teams so all engineers operate as part of Splitero, not apart from it.
• Leadership & Team Development
• Coach and develop two senior direct reports, helping them grow as leaders while maintaining high performance in their domains.
• Provide clear upward communication to the VP of Product & Engineering, synthesizing status, risk, and strategic recommendations across the full org.
• Partner with People Operations on hiring strategy, org design, and workforce planning as the team scales
• Foster a culture of engineering excellence, continuous improvement, and constructive accountability
• Technical Oversight
• Evaluate and approve architectural proposals from internal and external teams, ensuring consistency, scalability, and maintainability.
• Own the technical integration layer between Salesforce and the core web platform — data sync patterns, API integrations, and shared infrastructure.
• Stay current on emerging technologies (particularly AI tooling) and recommend adoption where it improves velocity, quality, or competitive positioning.
• Ensure compliance with security, data privacy, and regulatory requirements relevant to financial and real estate data.

Reporting Structure:

Lead Engineer & Product Engineering team: Directly reports to this role. Owns core platform architecture and hands-on development across React, TypeScript, Node.js, PostgreSQL, and AWS. Splits time 60/40 between development and technical leadership.Quality Assurance: Directly reports to this role. Owns end-to-end quality through automation and manual testing across go to market and Salesforce stack.Manager of Engineering (Salesforce) - Directly reports to this role. Owns Salesforce engineering and admin execution, system architecture, team performance, and hiring.

The on target earnings for this position is $200,000 - 250,000, inclusive of a base salary and a biannual bonus based on company, team, and individual success.  Within the range, individual pay is determined by job-related skills, experience, and relevant education or training.

About You

• 10+ years in software engineering with 4+ years in engineering management, including experience managing managers or senior technical leads.
• Strong technical knowledge across Martech, go-to-market, product, and Salesforce-oriented engineering teams and tech-stacks.
• Working knowledge of modern web technologies: React, TypeScript, Node.js, PostgreSQL, and cloud deployment platforms. You must be able to evaluate architectural proposals and identify risk.
• Familiarity with Salesforce platform architecture at the integration level, including APIs, data sync tools, and middleware patterns.
• Strong cross-functional collaboration skills; able to partner closely with product and marketing teams without owning the functions directly.
• Familiarity with AI/ML platforms and practical applications of LLMs in product and engineering workflows.
• Track record at a startup or growth-stage company (sub-300 employees), comfortable operating in fast-moving environments where priorities shift.
• Excellent communicator up and down the org — synthesizing complex engineering status into clear executive updates while shielding teams from unnecessary noise.
• Demonstrated experience managing an external or outsourced engineering team.

Preferred:

• Experience in fintech, proptech, or real estate technology — particularly products handling sensitive financial data or consumer lending.
• Track record scaling an engineering org from ~10 to ~25 people, including hiring pipelines, onboarding, and evolving team structures.
• Experience transitioning work from an external engineering team to internal ownership.
• Experience with data-intensive applications: ETL pipelines, analytics systems, or complex PostgreSQL data models.
• Knowledge of SOC 2 or data privacy frameworks relevant to financial and personal data.

About Us

Millions of homeowners in today’s economy are sitting on substantial home equity they are unable to access due to rising interest rates and strict qualification requirements of traditional lenders. That means millions of homeowners can’t convert their hard-earned equity into cash to pay off debt, start a home renovation, or pad their retirement to better their lives.

Splitero co-founders Michael Gifford and David Zvaifler witnessed the problem firsthand throughout their real estate careers. They set out to create a win-win product that could help those homeowners access their home equity but not make monthly payments like traditional financing options. And thus, Splitero was born.

As part of our team, you will join our quest to revolutionize the real estate industry while helping families in need. We offer a suite of benefits designed to help you thrive in all areas of life.

• Fully Remote Team - Our remote-first culture allows us to hire the best people, regardless of location.
• OneTeam Culture - We foster a culture of transparency, innovation, and inclusivity, where every voice is heard and every team member is valued. We believe in celebrating our successes, doing the right thing, and helping each other so we grow as a team and as individuals. 
• Generous Resources - We want to ensure you are set up to do your best work. In addition to a solid tech stack, and access to any WeWork location, you will receive a monthly cell and internet stipend.
• Premium Healthcare - We offer comprehensive healthcare plans for you and your family, which employees are eligible for on their first day.
• Flexible PTO and Parental Leave - We offer a generous PTO and encourage employees to take time off to recharge. We're proud to offer a parental leave policy that allows you to welcome your new addition without worry.

We are a workforce composed of individuals with diverse backgrounds, abilities, minds, and identities. In keeping with our commitment to inclusion, we will ensure that people with disabilities are provided reasonable accommodations. If reasonable accommodations are required when applying, interviewing, or performing the essential functions of this position, please contact People Operations, at peopleops@splitero.com. 

The Mission of The MEMIC Group is to make workers' comp work better with compassion, trusted partnerships, and relentless commitment to workforce safety. The secret to the success and longevity of great organizations is their shared vision and strong values. At MEMIC our values are to be conscientious, to be an expert, to be a partner, to be curious and to be transparent.

We are seeking a highly skilled Senior Guidewire Integration Developer to join our Insurance Platforms team. This role is critical to modernizing our insurance platforms and enabling seamless digital experiences for customers. It encompasses both core Guidewire development and Guidewire integration engineering responsibilities. You will work on configuring PolicyCenter and BillingCenter, building scalable integrations using Guidewire Cloud technologies, and ensuring seamless connectivity across enterprise systems. This is a remote position. 

*MEMIC does not offer Stem-OPT EAD Extension for this role*

Responsibilities:

1. Design and build integration apps using Integration Gateway to orchestrate bi-directional flows between Guidewire systems and internal/external platforms.
2. Design, develop, modify, debug, and maintain Guidewire PolicyCenter and BillingCenter configurations and integrations to support core business functionality while ensuring compliance with best practices, Cloud Assurance and security standards.
3. Collaborate closely with business stakeholders, architects, and development teams to understand configuration and integration requirements and design optimal solutions.
4. Implement event-driven patterns using App Events (webhooks/event streams) to enable near real-time data publishing to downstream systems.
5. Evaluate business requirements and develop solutions that meet defined technical, functional, and Guidewire coding and architectural standards.
6. Expose and consume Cloud APIs (REST/JSON) securely using OAuth2, while enforcing API governance including rate limits, schema versioning, and SLAs.
7. Expose and Extend Integration views, especially for use in AppEvents.
8. Design Batch Process and Workqueues to process large amounts of data with performance.
9. Extend the data model and configure UI elements, including screen layouts, wizards, forms, ratings, and workflows to meet evolving business needs.
10. Collaborate with QA teams to ensure successful testing and validation of integration components and develop GUnit/JUnit tests to thoroughly test business logic.
11. Create and maintain technical design documents, specifications, and interface catalogs to support knowledge sharing and long-term maintainability.
12. Provide support for production issues related to Guidewire PolicyCenter systems and integrations, ensuring timely resolution and minimal business disruption.
13. Investigate and resolve configuration and integration-related problems promptly and effectively to maintain system stability and performance.
14. Perform both minor and major Guidewire software upgrades, ensuring compatibility, performance, and adherence to best practices.
15. Stay current with industry trends and Guidewire certifications, continuously upskilling your role profile to match the ongoing innovation within our organization and the industry.
16. Participate in scrums, sprint planning, retrospectives, and other Agile ceremonies to ensure alignment and continuous delivery within the development lifecycle

Requirements: 

1. Bachelor’s degree in computer science or a related field, or equivalent professional experience, and 4+ years of Guidewire development and integration experience.
2. Candidate should hold ACE level certification in Guidewire Cloud Integration within two releases of latest version.
3. Proficiency in Java and GOSU, with strong object-oriented design and development skills.
4. Demonstrated experience in developing Guidewire PolicyCenter configuration and integration, providing end-to-end support for the Guidewire eco-system.
5. Experience with Guidewire Cloud technologies, including Integration Gateway, App Events, Integration Views and Cloud APIs (REST/JSON).
6. Strong understanding of API security and governance, including OAuth2, schema versioning, rate limiting, and scalable design.
7. Solid knowledge of relational databases, advanced SQL, and JSON processing.
8. Experience with event-driven and messaging architectures, including webhooks, pub/sub, queues, DLQs, and AWS services.
9. Strong grasp of SDLC and Agile methodologies, including participation in scrums, sprint planning, and retrospectives.
10. Experience with CI/CD pipelines and DevOps practices, including automated testing (unit, integration, contract), infrastructure as code (IaC), and release automation to GWCP.
11. Knowledge of Guidewire product designer, rating, forms, disbursements, invoicing, and commission concepts is a plus.
12. Demonstrated ownership and commitment to program goals.
13. Strong problem-solving, communication, and stakeholder management skills.

Our comprehensive benefits package includes all traditional offerings such as:

• Health Insurance options, Dental Insurance options and Vision Insurance
• Employee Life Insurance/AD&D and Dependent Life Insurance options
• Short-term & Long-term Disability
• Health Savings Account with potential employer match
• Flexible Medical and Dependent Care Account
• Accident Insurance
• Critical Illness Insurance
• Employee Assistance Program
• Legal/Identify Theft Insurance options
• Long Term Care Insurance
• Pet Insurance
• 401 (k) Retirement Plan with match up to 5%, plus profit sharing & discretionary contributions (subject to vesting)
• 5 weeks of Paid Time Off (PTO)
• 11 paid holidays

We also offer other benefits to help foster a healthy, balance lifestyle such as:

• Flextime schedules
• Paid Parental Leave
• Student loan paydown and refinancing assistance
• Educational assistance for job related courses, seminars, certifications or degrees
• One paid day every year to volunteer for your non-profit of choice
• On-site fitness center (Maine only) or fitness reimbursement
• Subsidized parking
• Sit-Stand desks & daily stretch breaks

  ---

MEMIC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veteran's status, sexual orientation, or any other characteristic protected by law. Additionally, we are committed to providing an inclusive and accessible recruitment experience for all candidates. If you need a reasonable accommodation during the interview process, please contact us at hr@memic.com.

To ensure an equitable and authentic interview process, candidates should not use AI or chatbot tools during the live interview or phone screen. We welcome any preparation you choose to do beforehand, but all responses shared during the interview must be your own.

MEMIC's Job Applicant Privacy Notice

Essential Duties and Responsibilities:

• Develop, maintain, and scale end-to-end automation frameworks for UI, API, and backend services independently with minimal supervision.
• Integrate automated tests into CI/CD pipelines to ensure fast, reliable delivery.
• Define and execute comprehensive testing strategies across API, UI, integration, regression, performance, and security testing.
• Collaborate with engineers to improve code testability, reliability, and overall product quality.
• Track and analyze quality metrics, automation coverage, defect trends, and regression risks; recommend improvements.
• Participate in code reviews and provide technical guidance from a quality perspective.
• Mentor and coach junior QA/SDET engineers, promoting best practices in automation and quality engineering.
• Drive quality initiatives across teams, influencing design and architecture decisions to enhance testability.
• Leverage AI/ML tools for intelligent test generation, prioritization, defect prediction, and test data management.
• Advocate for quality in product planning, release readiness, and post-release analysis.

What You'll Do

• Implement & Enhance: Translate requirements into robust, maintainable test automation using Python and Robot Framework. You’ll be expanding our existing suite, not just running static tests.
• Leverage AI Safely: Utilize AI tools (like Cursor) to boost your development velocity. You will be responsible for validating, debugging, and refining all AI-generated code to meet our internal standards.
• Architecture Stewardship: Build out test scenarios using the Page Object Model (POM), ensuring code reuse and long-term maintainability.
• Pipeline Management: Monitor and debug our CI/CD pipelines (Jenkins), ensuring test results are actionable and feedback loops are tight.

Tech Stack You'll Work With

• Languages: Python 3.11+
• Frameworks: Robot Framework 6.1.1, Playwright, Selenium
• Core Patterns: Page Object Model (POM)
• Tools: Cursor (AI-assisted coding), Pabot (Parallel Execution), Git, Jenkins, Testrigor, Postman
• Cloud Environments: GCP, Azure
• Database: SQL/ Oracle DB (Strong relational database knowledge)

Working Conditions (include any required travel): 

• Remote

What We're Looking For

We need a Quality Engineer who balances technical precision with a forward-thinking    mindset. You don’t just test code; you build systems that ensure long-term stability.

• Software Quality Expertise: 3–5 years of experience in software quality engineering, with deep hands-on expertise in test automation frameworks (e.g., Playwright, Selenium) and testing libraries.
• Engineering Proficiency: Strong coding skills in Python or JavaScript. You don't just write scripts; you write clean, modular, and maintainable code.
• Architectural Awareness: You understand the "why" behind patterns like Page Object Model and can implement them independently to create scalable testing suites.
• Technical Ecosystem: Solid understanding of the SDLC, Agile practices, and CI/CD pipelines. You have experience working with cloud environments (GCP or Azure), relational databases (SQL), and developer tools like GitHub Actions.
• AI-First Mindset: You’ve experimented with AI coding tools and understand their limitations. You know that while AI can generate a script in seconds, a human engineer is required to ensure it is reliable, secure, and optimized for intelligent test coverage and defect prediction.
• Security & Collaboration: You respect the "guardrails" for eg: data security and environment separation are second nature to you. You thrive in cross-functional environments, partnering with architects and stakeholders to solve complex problems.
• Mentorship: You have a passion for mentoring junior team members and fostering a culture of quality across the engineering organization. 
• Experience working in a clinical trial industry or healthcare is a huge plus

About Medrio:

At Medrio, we look for smart, capable, and conscientious people to help us expand our product capabilities, grow our business, and better serve our customers. Our employees love working for us because they get to develop, market, and sell a product that advances human health, and they enjoy many perks.

The Medrio team is made up of individuals with a wide array of skills and interests, but all have a passion for providing the best possible user experience for our customers. We value collaboration, ingenuity and creating a culture of excellence!

Salary Range: $120,000 - 140,000 USD

To see detailed information on the data we collect during the application process, and how Medrio complies with data privacy laws, visit our Careers page.

Are you an AI QA expert eager to shape the future of AI? Large-scale language models are evolving from clever chatbots into enterprise-grade platforms. With rigorous evaluation data, tomorrow’s AI can democratize world-class education, keep pace with cutting-edge research, and streamline workflows for teams everywhere. That quality begins with you—we need your expertise to harden model reasoning and reliability.

We’re looking for AI QA trainers who live and breathe model evaluation, LLM safety, prompt robustness, data quality assurance, multilingual and domain-specific testing, grounding verification, and compliance/readiness checks. You’ll challenge advanced language models on tasks like hallucination detection, factual consistency, prompt-injection and jailbreak resistance, bias/fairness audits, chain-of-reasoning reliability, tool-use correctness, retrieval-augmentation fidelity, and end-to-end workflow validation—documenting every failure mode so we can raise the bar.

On a typical day, you will converse with the model on real-world scenarios and evaluation prompts, verify factual accuracy and logical soundness, design and run test plans and regression suites, build clear rubrics and pass/fail criteria, capture reproducible error traces with root-cause hypotheses, and suggest improvements to prompt engineering, guardrails, and evaluation metrics (e.g., precision/recall, faithfulness, toxicity, and latency SLOs). You’ll also partner on adversarial red-teaming, automation (Python/SQL), and dashboarding to track quality deltas over time.

A bachelor’s, master’s, or PhD in computer science, data science, computational linguistics, statistics, or a related field is ideal; shipped QA for ML/AI systems, safety/red-team experience, test automation frameworks (e.g., PyTest), and hands-on work with LLM eval tooling (e.g., OpenAI Evals, RAG evaluators, W&B) signal fit. Skills that stand out include: evaluation rubric design, adversarial testing/red-teaming, regression testing at scale, bias/fairness auditing, grounding verification, prompt and system-prompt engineering, test automation (Python/SQL), and high-signal bug reporting. Clear, metacognitive communication—“showing your work”—is essential.

Ready to turn your QA expertise into the quality backbone for tomorrow’s AI? Apply today and start teaching the model that will teach the world.

We offer a pay range of $6-to- $65 per hour, with the exact rate determined after evaluating your experience, expertise, and geographic location. Final offer amounts may vary from the pay range listed above. As a contractor you’ll supply a secure computer and high-speed internet; company-sponsored benefits such as health insurance and PTO do not apply.

Employment type: Contract
Workplace type: Remote
Seniority level: Mid-Senior Level

Future Opportunities at Phizenix – Stay Connected With Us

US Location: Remote / Hybrid / Onsite (depending on the role)
Employment Type: Full-time / Contract
Departments: Talent Acquisition, Tech & Engineering, Product & Delivery, Marketing, Operations & Strategy, Leadership & More

At Phizenix, we’re always on the lookout for passionate, innovative individuals ready to make an impact. While we might not have the perfect role for you today, that doesn’t mean the right opportunity isn’t just around the corner.

If you're interested in joining a fast-growing, people-first organization, we’d love to hear from you.

We regularly hire across a wide variety of roles and specialties, including:

Tech & Engineering

• AI / ML Specialists

• Frontend, Backend & Full-Stack Engineers

• DevOps & Infrastructure Experts

• QA Engineers & Automation Specialists

• Data Engineers & Analysts

• Mobile Developers (iOS / Android)

Product & Delivery

• Product Managers & Product Owners

• Scrum Masters & Agile Coaches

• Delivery Managers

• Business Analysts

• UX Researchers

Design & Experience

• UI/UX & Product Designers

• Design Systems Specialists

• Interaction & Motion Designers

• Creative Directors

Marketing & Brand

• Growth Marketers

• Content Strategists & Copywriters

• Performance Marketing Experts

• SEO / SEM Specialists

• Social Media & Community Managers

• Brand Designers

Strategy & Operations

• Business Strategy Analysts

• Program & Project Managers

• Operations Managers

• Process Improvement / Lean Experts

• Chiefs of Staff / BizOps Roles

Ready to stay on our radar?
Upload your resume and we’ll be in touch when something aligns with your skills and aspirations.

Let’s start the conversation before opportunity knocks—we’ll be ready.