Let’s start with the role:

The Training Technical Lead will act as the bridge between Training strategy and execution, ensuring training initiatives are well-structured, prioritized, and effectively delivered across internal teams and BPOs. You will also be responsible for demand structuring, quality assurance of training outputs, and onboarding effectiveness, ensuring training translates into measurable operational performance. In addition, you will drive stakeholder alignment and continuous improvement of training processes, with a strong focus on ramp-up efficiency and agent performance.

As a Training Specialist, you will:

• Align with stakeholders (internal and external) to structure new training demands;
• Translate business needs into training approaches and content direction;
• Review and refine materials developed by analysts;
• Monitor training performance and identify opportunities for improvement;
• Follow-up on the onboarding and nesting journey of new BPO agents (readiness, gaps, performance);
• Support ongoing initiatives (onboarding, refreshers, product/process updates);
• Act as an escalation point for training-related topics.

What you will bring:

• Experience in Training, Learning & Development, or Operations, preferably within a CX, Backoffice, or BPO environment;
• Strong experience in instructional design and training structuring;
• Experience managing onboarding/nesting programs and performance follow-up;
• Strong stakeholder management skills, both internal and external;
• Experience with LMS/e-learning tools;
• Exposure to automation/chatbot/product flows;
• Proficiency in data analysis (Excel, Sheets);
• Advanced proficiency in English.

Kaizen Gaming Perks

• 🕑 Hybrid way of working
• 🏃 A buddy will support you with your onboarding
• 💸 Competitive pay and bonus scheme
• 👩‍⚕️ Private health insurance for you and your family
• 💰 Monthly meal allowance 
• 🚗 Commuting allowance
• 🤸 Multi-sport card
• ⭐Developmental 360° feedback framework
• 📚 Unlimited access to Udemy & continuous training
• 👨‍👩‍👧‍👦 Family Support
• #LI-Hybrid
• #LI-CR1

As a key member of the Quality Assurance team, you will be responsible for ensuring the reliability, performance, and security of our software products. You will design, develop, and execute comprehensive test plans that allow our development teams to ship high-quality code with confidence and speed.

Key Responsibilities

• Quality Strategy: Develop and implement robust test strategies and test cases for new and existing features.
• Test Automation: Design, write, and maintain automated test scripts (UI and API) to increase testing efficiency and coverage.
• Agile Collaboration: Participate in Agile ceremonies (Sprint Planning, Stand-ups, Retrospectives) to provide "QA perspective" from the start of the development cycle.
• Defect Management: Identify, document, and track software defects to resolution using bug-tracking tools (e.g., Jira).
• Cross-Functional Communication: Communicate effectively with developers, product owners, and stakeholders to clarify requirements and report on software health.
• CI/CD Integration: Integrate automated tests into CI/CD pipelines to ensure continuous quality and rapid feedback loops.
• Root Cause Analysis: Perform thorough regression testing and root cause analysis when bugs are identified in production.
• Continuous Improvement: Proactively suggest improvements to the development process to prevent defects before they occur.
• Soft Skills: Demonstrate a detail-oriented mindset, professional curiosity, and a "quality-first" attitude.

Requirements

• Experience: Proven experience in Software Quality Assurance (Manual and Automated testing).
• Language: English proficiency is mandatory.
• Programming Skills: Proficiency in at least one programming language (e.g., Java, Python, or JavaScript) for automation purposes.
• Testing Frameworks: Hands-on experience with automation tools such as Selenium, Cypress, Playwright, or Appium.
• API Testing: Experience testing RESTful APIs using tools like Postman, SoapUI, or RestAssured.
• Databases: Basic to intermediate knowledge of SQL for data validation and backend testing.
• Version Control: Proficiency in Git and/or BitBucket.
• Documentation: Excellent skills in writing clear, concise, and comprehensive test plans and bug reports.

Preferred Qualifications (Pluses)

• Experience with Performance/Load Testing (e.g., JMeter, Locust).
• Knowledge of Security/Penetration Testing principles.
• Experience with Cloud Infrastructure (AWS, Azure, or GCP).
• Familiarity with Docker and Kubernetes for managing test environments.

LI-DC1

What we are looking for:

We value proactive, self-directed professionals who take ownership, continuously learn independently, and go beyond reactive ticket handling to improve systems, processes, and customer experience.

Key Responsibilities:

• Customer Support & Issue Resolution: Serve as the first or second point of contact for customer inquiries via chat, email, and ticketing systems. Own issues end-to-end, ensuring timely resolution of product functionality, configuration, and data-related problems.
• Technical Troubleshooting: Investigate and resolve technical issues by analyzing system logs, running SQL queries to diagnose data inconsistencies, testing APIs, and identifying potential bugs or integration failures.
• System Configuration & Integration Support:  Assist with system configuration and administration tasks, including API troubleshooting, integration support, and monitoring application performance to ensure platform stability.
• Documentation & Knowledge Management: Create, maintain, and improve internal and external knowledge base articles, troubleshooting guides, and operational documentation to enhance team efficiency and customer self-service.
• Cross-Functional Collaboration & Escalation: Partner closely with Product, Engineering, DevOps, and QA teams to escalate complex issues with clear reproduction steps, technical details, and impact analysis. Collaborate with QA to identify automation opportunities in critical product areas.
• Incident Management & Continuous Improvement: Communicate proactively with customers regarding ongoing issues. Lead or contribute to post-mortems for critical incidents, identifying root causes and driving preventive improvements across processes and systems.

Required Skills & Qualifications:

• Technical Proficiency
• Experience with ticketing systems (e.g., Jira or similar)
• Strong SQL skills for querying and analyzing data
• Familiarity with API testing tools (e.g., Postman) and scripting languages such as bash
• Ability to analyze application logs and debug issues
• Strong ability to understand complex SaaS products, configurations, and integrations.
• Demonstrated ability to identify root causes, detect patterns across issues, and propose effective, scalable solutions
• Excellent written and verbal communication skills. Ability to clearly explain complex technical topics to both technical and non-technical stakeholders.
• Experience: 3–5 years of experience in technical support, application support, or customer-facing technical roles
• Experience in B2B environments is a plus

Engineering the future of logistics – from Brazil to the world

This role is part of our commitment to increase the representation of women in technology at DoorDash Brazil. We strongly encourage candidates who identify as women to apply.

We are building an engineering team where women have equitable access to opportunity, leadership, and long-term career growth within our São Paulo hub.

DoorDash is building the world’s most reliable on-demand logistics platform. Brazil is a strategic and growing engineering hub for DoorDash. Based in São Paulo, our teams build and scale systems that power millions of users globally. This is an opportunity to shape world-class logistics technology while growing your career in Brazil.This is a unique opportunity to join one of Silicon Valley’s fastest-growing companies, while staying close to home.

Data is at the foundation of DoorDash's success. The Data Engineering team builds database solutions for various use cases including reporting, product analytics, marketing optimization and financial reporting. By implementing pipelines, data structures, and data warehouse architectures; this team serves as the foundation for decision-making at DoorDash.

We're looking for a Data Engineer to be a technical powerhouse to help us scale our data infrastructure, automation and tools to meet growing business needs.

You’re excited about this opportunity because you will…

• Work with business partners and stakeholders to understand data requirements
• Work with engineering, product teams and 3rd parties to collect required data
• Design, develop and implement large scale, high volume, high performance data models and pipelines for Data Lake and Data Warehouse
• Develop and implement data quality checks, conduct QA and implement monitoring routines Improve the reliability and scalability of our ETL processes
• Manage a portfolio of data products that deliver high-quality, trustworthy data
• Help onboard and support other engineers as they join the team

**Interviews will be conducted in English**

We’re excited about you because…

• 2+ years of professional experience
• 2+ years experience working in data engineering, business intelligence, or a similar role Proficiency in programming languages such as Python/Java
• 2+ years of experience in ETL orchestration and workflow management tools like Airflow, Flink, Oozie and Azkaban using AWS/GCP
• Expert in Database fundamentals, SQL and distributed computing
• 2+ years of experience with the Distributed data/similar ecosystem (Spark, Hive, Druid, Presto) and streaming technologies such as Kafka/Flink.
• Experience working with Snowflake, Redshift, PostgreSQL and/or other DBMS platforms Excellent communication skills and experience working with technical and non-technical teams Knowledge of reporting tools such as Tableau, Superset and Looker
• Comfortable working in fast paced environment, self starter and self organizing
• Ability to think strategically, analyze and interpret market and consumer information
• You must be located near one of our engineering hubs indicated above

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Engineering the future of logistics – from Brazil to the world

This position is dedicated to professionals with disabilities (PCD), in accordance with Brazilian Law No. 8.213/91 (Lei de Cotas).

At DoorDash, we believe diverse teams build better products. We are committed to providing an accessible, inclusive workplace with equal opportunities for all.

Reasonable accommodations are available throughout the hiring process and in the work environment. If you require any accommodation, please inform your recruiter at the beginning of the process.

Medical documentation may be requested in accordance with applicable legislation.

DoorDash is building the world’s most reliable on-demand logistics platform. Brazil is a strategic and growing engineering hub for DoorDash. Based in São Paulo, our teams build and scale systems that power millions of users globally. This is an opportunity to shape world-class logistics technology while growing your career in Brazil.This is a unique opportunity to join one of Silicon Valley’s fastest-growing companies, while staying close to home.

Data is at the foundation of DoorDash's success. The Data Engineering team builds database solutions for various use cases including reporting, product analytics, marketing optimization and financial reporting. By implementing pipelines, data structures, and data warehouse architectures; this team serves as the foundation for decision-making at DoorDash.

We're looking for a Data Engineer to be a technical powerhouse to help us scale our data infrastructure, automation and tools to meet growing business needs.

You’re excited about this opportunity because you will…

• Work with business partners and stakeholders to understand data requirements
• Work with engineering, product teams and 3rd parties to collect required data
• Design, develop and implement large scale, high volume, high performance data models and pipelines for Data Lake and Data Warehouse
• Develop and implement data quality checks, conduct QA and implement monitoring routines Improve the reliability and scalability of our ETL processes
• Manage a portfolio of data products that deliver high-quality, trustworthy data
• Help onboard and support other engineers as they join the team

**Interviews will be conducted in English**

We’re excited about you because…

• 2+ years of professional experience
• 2+ years experience working in data engineering, business intelligence, or a similar role Proficiency in programming languages such as Python/Java
• 2+ years of experience in ETL orchestration and workflow management tools like Airflow, Flink, Oozie and Azkaban using AWS/GCP
• Expert in Database fundamentals, SQL and distributed computing
• 2+ years of experience with the Distributed data/similar ecosystem (Spark, Hive, Druid, Presto) and streaming technologies such as Kafka/Flink.
• Experience working with Snowflake, Redshift, PostgreSQL and/or other DBMS platforms Excellent communication skills and experience working with technical and non-technical teams Knowledge of reporting tools such as Tableau, Superset and Looker
• Comfortable working in fast paced environment, self starter and self organizing
• Ability to think strategically, analyze and interpret market and consumer information
• You must be located near one of our engineering hubs indicated above

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Engineering the future of logistics – from Brazil to the world

DoorDash is building the world’s most reliable on-demand logistics platform. Brazil is a strategic and growing engineering hub for DoorDash. Based in São Paulo, our teams build and scale systems that power millions of users globally. This is an opportunity to shape world-class logistics technology while growing your career in Brazil.This is a unique opportunity to join one of Silicon Valley’s fastest-growing companies, while staying close to home.

Data is at the foundation of DoorDash's success. The Data Engineering team builds database solutions for various use cases including reporting, product analytics, marketing optimization and financial reporting. By implementing pipelines, data structures, and data warehouse architectures; this team serves as the foundation for decision-making at DoorDash.

We're looking for a Data Engineer to be a technical powerhouse to help us scale our data infrastructure, automation and tools to meet growing business needs.

You’re excited about this opportunity because you will…

• Work with business partners and stakeholders to understand data requirements
• Work with engineering, product teams and 3rd parties to collect required data
• Design, develop and implement large scale, high volume, high performance data models and pipelines for Data Lake and Data Warehouse
• Develop and implement data quality checks, conduct QA and implement monitoring routines Improve the reliability and scalability of our ETL processes
• Manage a portfolio of data products that deliver high-quality, trustworthy data
• Help onboard and support other engineers as they join the team

**Interviews will be conducted in English**

We’re excited about you because…

• 2+ years of professional experience
• 2+ years experience working in data engineering, business intelligence, or a similar role Proficiency in programming languages such as Python/Java
• 2+ years of experience in ETL orchestration and workflow management tools like Airflow, Flink, Oozie and Azkaban using AWS/GCP
• Expert in Database fundamentals, SQL and distributed computing
• 2+ years of experience with the Distributed data/similar ecosystem (Spark, Hive, Druid, Presto) and streaming technologies such as Kafka/Flink.
• Experience working with Snowflake, Redshift, PostgreSQL and/or other DBMS platforms Excellent communication skills and experience working with technical and non-technical teams Knowledge of reporting tools such as Tableau, Superset and Looker
• Comfortable working in fast paced environment, self starter and self organizing
• Ability to think strategically, analyze and interpret market and consumer information
• You must be located near one of our engineering hubs indicated above

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

We’re expanding our data engineering capabilities across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, and we’re hiring a Senior Clinical Data Engineer to help build the foundation of this new regional function. In this role, you’ll lead the development and optimization of clinical data systems, drive data standardization, build validation frameworks, and design high‑performance databases and pipelines across global trials.

The Senior Clinical Data Engineer leads the strategic development and optimization of clinical data systems to support regulatory compliance, advanced analytics, and operational excellence across global trials.

This role drives enterprise-level data standardization initiatives, and architects scalable validation frameworks to proactively address systemic data issues. With deep expertise in Python, R, SQL, and SAS, the engineer builds and maintains modular codebases, sets coding standards, and mentors junior engineers. The role also oversees regulatory alignment with GCP and FDA 21 CFR Part 11, establishing robust documentation and audit trail protocols. Through dynamic dashboards and analytics tools, the engineer delivers actionable insights into trial performance and data quality. As a strategic liaison across Biostatistics, Clinical Operations, and Regulatory Affairs, the engineer translates clinical requirements into scalable technical solutions and leads the design of secure, high-performance databases and ETL pipelines integrating data from diverse clinical systems.

Essential functions of the job include but are not limited to:

Data Standardization & Mapping: Spearhead the development of enterprise-level data mapping strategies that transform raw clinical data into standardized formats for high-impact analytics. Lead the adoption and governance of data standards across programs to ensure regulatory alignment and consistency.

Data Quality Assurance: Design and implement robust, scalable validation frameworks that proactively detect and resolve systemic data issues. Serve as a strategic partner to Clinical Data Managers and cross-functional teams, driving continuous improvement in data integrity across global trials

Programming & Scripting: Architect and maintain advanced, modular codebases using Python, R, SQL, and SAS to support complex data engineering workflows. Establish coding standards and mentor junior engineers in automation, reproducibility, and performance optimization. Example use cases includes edit checks, reconciliations, exception listings, programmed protocol deviations, resource projections based on site data entry volume

Regulatory Compliance & Documentation: Lead compliance initiatives to ensure all data systems and workflows meet GCP, FDA 21 CFR Part 11, and evolving global regulatory requirements. Define documentation protocols and oversee audit trail governance to support inspection readiness and transparency.
Reporting & Visualization - Develop and operationalize dynamic dashboards and analytics tools that provide real-time insights into data quality, trial progress, and operational KPIs. Translate complex datasets into actionable intelligence for clinical and regulatory stakeholders.

Collaboration & Cross-Functional Support: Act as a strategic liaison between Clinical Data Engineering and Biostatistics, Clinical Operations, and Regulatory Affairs. Translate clinical and scientific requirements into scalable technical solutions that support study execution and data delivery.

Database Design & Optimization: Lead the design and optimization of secure, high-performance relational databases and data lakes. Ensure infrastructure scalability, query efficiency, and data governance for large-scale clinical datasets.

Qualifications:

Minimum Required:

• Bachelor’s Degree in a relevant field (life sciences, statistics, data management, clinical operations) or relevant/equivalent combination of education, training, and experience
• Minimum 6 years experience in clinical monitoring, clinical trial management or equivalent
• Advanced programming and automation skills; database design; dashboard development; CDISC governance
• Professional working proficiency in English

Other Required:

• Highly effective oral and written communication skills with the ability to communicate effectively with project team members
• Excellent organizational and time management skills
• Ability to work in a team or independently as required
• Demonstrated ability to learn how to extract pertinent information from protocols, electronic study data systems and clinical systems
• Proficiency in statistical analysis and data monitoring tools.
• Detail-oriented with strong analytical and problem-solving skills
• Demonstrated experience with integrated risk planning & management
• Ability to mentor junior team members

Preferred:

• CRO experience as a Clinical Data Engineer or Programmer

Skills:

• Strong analytical and problem-solving skills with attention to data quality and integrity.
• Ability to work with large, complex datasets from multiple sources.
• Effective communication skills to collaborate with cross-functional teams.
• Knowledge of data governance, privacy, and security best practices in clinical research.

Competencies:

• Collaboration: Works effectively with clinical, statistical, and technical teams to align data strategies with study goals.
• Accountability: Takes ownership of data engineering deliverables and ensures timely, high-quality outputs.
• Adaptability: Thrives in a fast-paced, evolving environment with shifting priorities and timelines.
• Compliance-Oriented: Maintains a strong focus on regulatory compliance and data traceability.

#LI-AG2 #LI-REMOTE

We’re expanding our data engineering capabilities across Mexico, Brazil, Argentina, Colombia, Chile, and Peru, and we’re hiring a Senior Clinical Data Engineer to help build the foundation of this new regional function. In this role, you’ll lead the development and optimization of clinical data systems, drive data standardization, build validation frameworks, and design high‑performance databases and pipelines across global trials.

The Senior Clinical Data Engineer leads the strategic development and optimization of clinical data systems to support regulatory compliance, advanced analytics, and operational excellence across global trials.

This role drives enterprise-level data standardization initiatives, and architects scalable validation frameworks to proactively address systemic data issues. With deep expertise in Python, R, SQL, and SAS, the engineer builds and maintains modular codebases, sets coding standards, and mentors junior engineers. The role also oversees regulatory alignment with GCP and FDA 21 CFR Part 11, establishing robust documentation and audit trail protocols. Through dynamic dashboards and analytics tools, the engineer delivers actionable insights into trial performance and data quality. As a strategic liaison across Biostatistics, Clinical Operations, and Regulatory Affairs, the engineer translates clinical requirements into scalable technical solutions and leads the design of secure, high-performance databases and ETL pipelines integrating data from diverse clinical systems.

Essential functions of the job include but are not limited to:

Data Standardization & Mapping: Spearhead the development of enterprise-level data mapping strategies that transform raw clinical data into standardized formats for high-impact analytics. Lead the adoption and governance of data standards across programs to ensure regulatory alignment and consistency.

Data Quality Assurance: Design and implement robust, scalable validation frameworks that proactively detect and resolve systemic data issues. Serve as a strategic partner to Clinical Data Managers and cross-functional teams, driving continuous improvement in data integrity across global trials

Programming & Scripting: Architect and maintain advanced, modular codebases using Python, R, SQL, and SAS to support complex data engineering workflows. Establish coding standards and mentor junior engineers in automation, reproducibility, and performance optimization. Example use cases includes edit checks, reconciliations, exception listings, programmed protocol deviations, resource projections based on site data entry volume

Regulatory Compliance & Documentation: Lead compliance initiatives to ensure all data systems and workflows meet GCP, FDA 21 CFR Part 11, and evolving global regulatory requirements. Define documentation protocols and oversee audit trail governance to support inspection readiness and transparency.
Reporting & Visualization - Develop and operationalize dynamic dashboards and analytics tools that provide real-time insights into data quality, trial progress, and operational KPIs. Translate complex datasets into actionable intelligence for clinical and regulatory stakeholders.

Collaboration & Cross-Functional Support: Act as a strategic liaison between Clinical Data Engineering and Biostatistics, Clinical Operations, and Regulatory Affairs. Translate clinical and scientific requirements into scalable technical solutions that support study execution and data delivery.

Database Design & Optimization: Lead the design and optimization of secure, high-performance relational databases and data lakes. Ensure infrastructure scalability, query efficiency, and data governance for large-scale clinical datasets.

Qualifications:

Minimum Required:

• Bachelor’s Degree in a relevant field (life sciences, statistics, data management, clinical operations) or relevant/equivalent combination of education, training, and experience
• Minimum 6 years experience in clinical monitoring, clinical trial management or equivalent
• Advanced programming and automation skills; database design; dashboard development; CDISC governance
• Professional working proficiency in English

Other Required:

• Highly effective oral and written communication skills with the ability to communicate effectively with project team members
• Excellent organizational and time management skills
• Ability to work in a team or independently as required
• Demonstrated ability to learn how to extract pertinent information from protocols, electronic study data systems and clinical systems
• Proficiency in statistical analysis and data monitoring tools.
• Detail-oriented with strong analytical and problem-solving skills
• Demonstrated experience with integrated risk planning & management
• Ability to mentor junior team members

Preferred:

• CRO experience as a Clinical Data Engineer or Programmer

Skills:

• Strong analytical and problem-solving skills with attention to data quality and integrity.
• Ability to work with large, complex datasets from multiple sources.
• Effective communication skills to collaborate with cross-functional teams.
• Knowledge of data governance, privacy, and security best practices in clinical research.

Competencies:

• Collaboration: Works effectively with clinical, statistical, and technical teams to align data strategies with study goals.
• Accountability: Takes ownership of data engineering deliverables and ensures timely, high-quality outputs.
• Adaptability: Thrives in a fast-paced, evolving environment with shifting priorities and timelines.
• Compliance-Oriented: Maintains a strong focus on regulatory compliance and data traceability.

#LI-AG2 #LI-REMOTE

About the role

As a Sr. Software Engineer on the QA Automation Tools team, you will drive initiatives that enable our QA and development teams to move faster and ship with greater confidence. Embedded with the development team,  you'll architect scalable automation solutions for a live multiplayer game where dynamic content — character customizations, ability interactions, and procedurally generated scenarios — creates a testing surface that requires adaptive, not static, strategies.

Agentic development is a core part of how this role operates, not an aspiration. You'll integrate AI-assisted workflows from day one, using coding agents to accelerate test creation, debugging, and code review while maintaining the engineering judgment to steer, verify, and override. You'll work directly with developers to influence how systems are built for testability, and communicate your decisions clearly enough that other engineers can carry the work forward.

What you’ll achieve

• Design adaptive test automation for dynamic game content — character customization, map scenarios, and procedurally generated content (PGC) — using approaches that stay valid as content evolves without requiring manual test plan rewrites
• Propose game engineering changes that improve testability: test hooks in generation tools, game data structures that support combinatorial testing, metadata that enables bot automation
• Integrate AI-assisted workflows into automation delivery end-to-end, from test scaffolding and debugging to code review and pipeline integration
• Integrate quality efforts throughout the development lifecycle, including automation frameworks, build pipelines, and performance metrics
• Set technical standards for the team's automation code, shape cross-project QA strategy, and share reusable patterns that let other engineers maintain quality as the team scales

What You’ll Need to Be Successful

• Proficiency in Python or C#, with demonstrated experience designing and building QA automation frameworks from the ground up.
• Strong preference for Unity and Unity tooling, with hands-on experience testing game systems and client-side behavior; experience with other game engines also considered
• Demonstrated fluency with coding agents as a daily engineering tool — not just prompting, but integrating AI into test creation, debugging, and code review with sound judgment about when to steer, verify, and override
• Ability to think abstractly about test coverage: you define the problem space before reaching for solutions, and build systems that adapt to changing content rather than hard-coded approaches
• Experience with complex, interconnected game systems — combat, progression, economy, or procedural content — and validating correctness across large combinatorial spaces
• Experience with CI/CD platforms such as GitHub Actions, Jenkins, or TeamCity, and the ability to integrate automated content tests into build pipelines.
• Demonstrated ability to collaborate cross-functionally, balance shifting priorities, and deliver iteratively in a fast-moving prototyping environment.
• Nice to have: Knowledge of AWS cloud services and experience with load testing infrastructure or distributed test execution.

Job Summary

We are seeking a strategic CRM Lead to lead our lifecycle, automation, and campaign optimization efforts for our platform. In this role, you will oversee the end-to-end CRM strategy, ensuring campaigns align with business goals, automated flows are optimized, and user experiences are seamless. You will collaborate with Central Ops, Data, and Local Teams to drive retention, conversions, and player engagement through data-driven decisions and flawless execution.

*Position based in Rio de Janeiro or São Paulo.

What you’ll be doing:

• CRM Strategy & Business Alignment
  • Plan and execute CRM campaigns (onboarding, retention, reactivation, promotions) that align with business KPIs (LTV, retention, conversion).
  • Work closely with Central Ops to localize and optimize lifecycle flows for the Brazilian market.
  • Ensure campaigns comply with gambling regulations (bonus T&Cs, responsible gaming messaging).
• Partner with the CRM Lead to:
  • Align on integrated campaign planning and calendar management
  • Oversee unified customer communication strategies
  • Exchange data-driven feedback to enhance overall CRM performance
• Automation & Lifecycle Optimization
  • Lead the development and refinement of automated CRM journeys (FTDs, churn prevention, win-back campaigns).
  • Improve trigger-based communications (behavioral, transactional, segmentation) to enhance player engagement.
  • Continuously A/B test messaging, timing, and incentives across email, push, SMS, and in-app channels.
• Campaign Quality & Performance
  • Oversee QA processes to ensure error-free campaign execution (copy, links, compliance, UX).
  • Monitor and report on CRM metrics (CTR, conversion, retention, ROI), identifying areas for improvement.
  • Collaborate with Data & Analytics to refine targeting, segmentation, and personalization strategies.
• User Experience & On-Site Optimization
  • Partner with On-Site Content & UX Teams to enhance user flows (registration, deposits, campaign landing pages).
  • Ensure SEO-optimized content and intuitive navigation to maximize conversions.
  • Address friction points in the customer journey using CS feedback, social media insights, and data analysis.
• Reporting & Continuous Improvement
  • Deliver weekly/monthly performance reports to stakeholders, highlighting wins, challenges, and action plans.
  • Implement best practices for CRM automation, localization, and scalability.
  • Stay updated on iGaming trends, tools, and tech to keep CRM strategies competitive.

What We’re Looking For

• 2+ years in CRM, preferably in iGaming, sports betting, or digital marketing.
• Proven expertise in lifecycle marketing, automation tools, and A/B testing.
• Strong analytical skills (Excel/Sheets, dashboards) with a focus on data-driven optimization.
• Fluent in English and Brazilian Portuguese (written/spoken).
• Leadership experience with the ability to mentor teams and collaborate cross-functionally.
• Knowledge of gambling compliance, UX principles, and Conversion Rate Optimization tactics.

The Role:  

The Contract Salesforce (SFDC) Administrator is responsible for owning aspects of our SFDC instance related to our end-to-end sales, customer success and customer support journey. You will be responsible for optimizing our sales motions and internal customer experience by enhancing our tools, processes and data. You’ll design, configure, and deploy innovative solutions in our SFDC instance and other tools in our Sales tech stack to deliver a best-in-class sales and customer success experience for our teams. You’ll manage a portfolio of projects, sprint items, “hot fixes,” and day-to-day tasks that are critical to ensure business continuity and growth. You’ll also collaborate with our Sales, Marketing, and Finance teams on cross-functional initiatives to gather requirements, scope work, and execute on deliverables. You will serve as a functional owner of SFDC Sales and CPQ components, and work directly with business stakeholders, project managers, and analysts to understand business needs and transform those into functional and technical requirements which can be executed on. We will look to you as a trusted advisor in helping us maximize the benefits we derive from SFDC and our other Sales and Customer Success tools and help shape the evolution of our Sales tech stack.

Why You’ll Love This Role:

Reporting to the Manager of Customer Optimization Technology, you’ll be part of a team made up of training and sales enablement professionals, project managers, SFDC Administrators and Developers, and revenue operators who will work closely with you to ensure both individual and team success. You’ll get to work on projects and initiatives that impact all areas of our company and our end users. One week you may be working on developing tools and processes that enable our operations team to quantify customer goals; the next week you’re creating automation that allows our sales team to sell new products to customers. Your work will enable our Sales and Customer Success teams to expand Newsela’s reach, and ultimately get engaging, culturally responsive learning content into the hands of K-12 students and teachers nation-wide.

Why We’ll Love You:

• You have 3+ years experience managing Salesforce instances, projects, and initiatives, and possess working administrator-level knowledge of Salesforce (Sales and CPQ) including but not limited to flows and advanced formulas, release management, data migration and cleansing, and managing multiple development environments required. 
• Experience directly configuring Salesforce CPQ required. 
• You have demonstrated success managing projects from end to end - scoping, requirements gathering, design, development and deployment.
• You’re able to learn systems and new tools by testing functionality and evaluating how it’s been set up to understand how it works.
• You should also be able to speak to the quality assurance steps you follow to ensure your work is free of issues.
• While not required, experience administering enterprise sales and customer success tools such as Salesloft, Gainsight, and Gong are nice to have.
• Salesforce Administrator or CPQ Administrator certifications are also a plus. 
• Fluent in English (written and verbal) required.
• Legal authorization to work in one of the following countries is required: Argentina; Brazil; Chile; Colombia; Costa Rica; Mexico.

All offers of employment are contingent upon the successful completion of a background check as part of our pre-employment process.

Why you’ll love working at Newsela:

• Work From Home: We are a fully remote company!
• Make A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers!

Please note that given the nature of the contract, this role will not be eligible to participate in company-sponsored benefits. 

About Newsela:

Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner.

#LI-Remote

Why You'll Love This Role: 

As a Senior Full-Stack QualityEngineer, you will be a critical force in ensuring that mission is delivered through reliable, high-quality software. You will work  alongside talented product engineers to test complex front-end applications powered by cloud-based back-end services, internal LLMs, and third-party AI tools.  The ideal candidate will have strong  experience in test automation, API validation, manual testing, and performance testing, with a proactive mindset and excellent organizational skills. This role requires someone who can deeply understand business and technical requirements and translate them into effective test strategies.

What You'll Be Doing:

• You will own quality end-to-end: from story acceptance criteria all the way to production health monitoring.
• You will perform manual testing for exploratory, regression, and end-to-end scenarios when needed.
• You will review and analyze business and technical requirements to define appropriate test coverage Collaborate closely with developers, product managers, and other stakeholders to ensure quality across the SDLC.     
• You will build API and service-layer test automation from scratch; test APIs both manually (via tools like Postman) and through automated scripts.  
• You will test internally built LLMs and AI-driven features for accuracy, consistency, and edge case behavior.
• Evaluate third-party AI tools and services integrated into the Newsela platform.                                                    

About You:

• 7+ years of software testing and quality assurance experience in a professional engineering environment.
• 4+ years building automated test frameworks and scripts using TypeScript, JavaScript, or Python.                                    
• 4 + years of hands-on experience with WebdriverIO and/or Playwright.                             
• 4+ years working in an Agile Scrum team.                                                                                            
• Demonstrated experience across the full spectrum of testing types: manual, exploratory, regression, integration, API/services, and  database testing.                                                                                                                     
• Experience testing both web applications and mobile apps.                                                                           
• Hands-on experience with AI coding assistants (e.g., Claude Code, GitHub Copilot) as part of your daily workflow. 
• Strong written and verbal communication skills — you can explain a bug to a developer and a risk to a product manager equally well.
• Prior experience in EdTech or consumer-facing SaaS products.     

Please note that given the nature of the contract, this role will not be eligible to participate in company-sponsored benefits

About Newsela:

Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner.

#LI-Remote

Let's start with the role

As a Software Engineer in Test, you will utilize your experience and technical expertise to make your mark in our software development’s life cycle. Relish the chance to create an impact in this key role where you will liaise with talented engineers and business experts. Your understanding of the testing life-cycle will see you liaise seamlessly with a broad cross-section of colleagues, product owners and stakeholders, and provide a vote of confidence regarding the quality of the product.

• Review user stories and acceptance criteria in order to develop effective test plans and both manual and automated tests cases in collaboration with the development team
• Participate actively in scrum ceremonies in order to distribute test cases according to the test pyramid
• Estimate, prioritize, plan and coordinate testing activities
• Responsible for the STLC of new features on testing suites, taking technical ownership to ensure timely and quality delivery
• Researching test tools, methodologies, and trends and upgrading existing practices and processes.

What you’ll bring

We are looking for a Software Engineer in Test who is a team player with a can-do attitude and excellent communication skills.

• BS/MS degree in Computer Science/Software Engineering or an IT related discipline
• Strong experience as a Software Development Engineer in Test
• Hands on experience in OOP languages (C# preferable)
• Strong knowledge of software QA methodologies, tools and processes
• Hands-on experience with web browser automation tools (e.g. Selenium / Playwright)
• Good understanding of all levels of the testing pyramid
• Experience in defect tracking and test management tools such as JIRA, X-Ray etc
• Familiarity with relational database engines (SQL)
• Experience working with Agile/Scrum software development methodology
• Experience working closely with product teams to understand requirements and verify/validate they are met
• Passion for continuous learning and self-development
• Fluent communication skills in English (both written & verbal)

Nice to have

• Understanding of Behavior Driven Development

Kaizen Gaming Perks

• 🕑 Hybrid way of working & remote options
• 🏃 A buddy will support you with your onboarding
• 💸 Competitive pay and bonus scheme
• 👩‍⚕️ Private health insurance for you and your family
• 💰 Monthly meal allowance 
• ⭐Developmental 360° feedback framework
• 📚 Unlimited access to Udemy & continuous training

#LI-Hybrid

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role: 

We are seeking a talented and motivated Marketing Analyst- Comms who is best in class, with a high IQ and a high EQ. This role presents an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with strong prospects for continued growth and increased ownership.

The Marketing Analyst - Comms, will sit at the intersection of data, CRM strategy, and AI-driven efficiency. We’re looking for an execution-oriented person who owns their work from end-to-end. You'll dive into the details of how our campaigns operate across email, push, SMS, and in-app channels, spot friction and inefficiency, and design smarter ways forward. You'll spend most of your time inside Braze, Sezzle's primary consumer-focused CRM and marketing automation platform, building and analyzing campaigns across email, push, SMS, and in-app channels. You'll dig into performance data to identify what's working, surface gaps in our consumer journeys, and develop new comms to fill them. You'll also look for every opportunity to apply AI tools to make the team's output faster, sharper, and more scalable.
This isn't a role where you wait for assignments. We want someone who can look at a set of data, identify the opportunity, and start building toward it then communicate what  they found and why it matters to the team around them.

What You'll Do:

• CRM Campaign Execution & Analysis

  • Build, launch, and iterate on campaigns and canvases in Braze across email, push, SMS, and in-app channels.

  • Audit existing consumer journeys to identify engagement gaps, drop-off points, and missed messaging opportunities.

  • Develop segmentation strategies and personalized comms that improve activation, engagement, and retention.

  • Support A/B test design, execution, and readout — translating results into clear, actionable recommendations.

  • Maintain performance dashboards and reporting frameworks that make campaign data interpretable for the broader marketing team.

  • Track KPIs including DAU, ARPDAU, LTV per user, open rates, click rates, and conversion, and surface insights tied to those metrics.

  • Effectively manage our marketing CRM tool to drive new and innovative use cases that can be shared across the team

  • Write SQL queries to investigate issues and campaign results using internal data

  AI, Automation & Process Optimization

  • Identify opportunities to apply AI tools and automation across marketing workflows from copy generation to campaign QA to performance analysis.

  • Build and iterate on tools, templates, and agents that reduce manual effort and improve output consistency.

  • Stay current on emerging AI/automation capabilities and bring concrete recommendations for how they can be applied within Sezzle's marketing stack.

  Cross-Functional Collaboration

  • Partner with marketing, product, data, and engineering teams to align on tooling decisions and ensure smooth implementation.

  • Serve as a connector between technical teams and marketing stakeholders, translating requirements in both directions.

  • Facilitate adoption of new tools and workflows by developing documentation, training materials, and hands-on support for team members.

  • Identify and flag integration risks early; bring concrete mitigation recommendations.

What We Look for:

• Skills & Competencies

  • Hands-on experience building or implementing AI tools, agents, and automation in a professional setting.

  • Strong analytical skills, comfortable working with data, running queries, and presenting findings with context.

  • Experience in consumer marketing operations, CRM platforms (Braze or similar), or marketing technology stacks; Braze experience is a plus.

  • Ability to identify process inefficiencies and develop structured, scalable solutions.

  • Excellent written and verbal communication skills, and you can explain technical concepts clearly to non-technical teammates.

  • Basic project management skills; organized, proactive, and reliable with deadlines.

  • Experience with segmentation, A/B testing, and performance reporting.

  • Strong experience in data visualization tools and SQL.

  • Ability to prioritize and manage multiple tasks simultaneously 

  Educational & Professional Experience

  • Background in computer science, analytics, engineering, AI, and/or related fields.

  • Exposure to business, marketing, finance, or other related fields

  • Previous internships or academic projects involving campaign management, marketing analytics, and content creation preferred.

  • Professional, academic or personal projects that demonstrate an ability to creatively use AI to create efficiencies.

Preferred Qualifications:

• Experience building AI-first platforms or internal products from scratch, including early architectural decisions.

• Strong foundation in core machine learning and data science principles, including supervised/unsupervised learning, feature engineering, model evaluation, and statistical inference.

• Experience with transformer architectures (BERT, GPT, etc.) and understanding of attention mechanisms, tokenization, and fine-tuning strategies for domain-specific applications.

• Experience developing AI-assisted or agentic systems that interact with tools, data, or workflows.

• Familiarity with embeddings and vector representations, including text embeddings, similarity search, and integration with vector databases (Pinecone, Weaviate, pgvector, or similar).

• Experience with NLP techniques including text classification, named entity recognition, semantic search, and information extraction.

• Familiarity with cloud-native development using AWS.

• Understanding of prompt engineering, retrieval-augmented generation (RAG), and LLM application patterns.

• Experience with containerized systems and orchestration tools such as Docker and Kubernetes.

• Exposure to CI/CD pipelines and modern development workflows (e.g., GitLab).

• Experience with Golang is a plus (or willingness to learn).

• Experience with Braze or similar consumer facing CRM platforms and/or various B2C digital marketing channels like affiliate, CTV, paid social, paid search, GEO/SEO, DSP.

About You:

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.

• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things

• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.

• You earn trust - you listen attentively, speak candidly, and treat others respectfully.

What Makes Working at Sezzle Awesome:

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. 

#Li-remote #full-time

The position

You'll be joining a team of engineers across Frontend, Backend, SRE and QA. We're organised into cross-functional development teams assigned to specific verticals.

This role is open for several teams, and we will define the exact team that you will be joining during the interview process based on the business needs and your preferences.

Regardless of the specific team, you will be working on building tools, APIs and integrations for one of our products.

Our backend is built with Elixir and Phoenix, with a Postgres database. We use React and Nextjs for our front-end. Gitlab is used as a version control tool, issue tracker and a CI/CD solution. Our applications are hosted on AWS. We fully rely on our CI for deployments and deploy multiple times per day.

What this job can offer you

• Complex and meaningful challenges — solving them will enable people and businesses to live and operate in any country of the world.
• Opportunity to have a significant impact on the business — we are still very early in our journey as a company, and each change you make today is amplified by the company's growth.
• A lot of freedom to organize your work and life — you are not bound to daily standups, recurring meetings or other ceremonies.
• Competitive salary, stock options, flexible paid time off, and a set of perks and benefits.
• A supportive and kind work environment where we would like you to challenge the dogmas and pursue innovation!
• Strong team of experienced engineers who will support and facilitate your professional growth.

What you bring

Must have (professional experience):

• Strong engineering fundamentals and a track record of shipping production systems that are secure, reliable, and scalable.
• Practical experience designing or adopting agentic/automation workflows (or comparable systems) and improving them through iteration.
• Ability to think in systems: define specs clearly, break down plans, instrument verification, and close the loop on quality.
• Postgres (or similar).
• CI/CD (GitLab, Github, Jenkins or similar).

Nice to have

• Kubernetes
• Docker
• AWS
• Nextjs
• React/Vue/Angular

Key Responsibilities

• Lead the development of major team-scoped projects, participate in cross-team initiatives for Remote's HR and Payroll products.
• Actively participate in product work in the team: provide feedback, suggest solutions to the problems. Use technical insights and expertise to suggest product improvements.
• Maintain good understanding of the team’s domain, both from product and engineering sides.
• Provide feedback on code reviews.
• Contribute to the shared codebase.
• Debug and solve technical and business issues.
• Participate in non-team activities, such as support rotations, hiring process, RFC discussions, etc.
• Mentor and provide guidance to other engineers.
• Investigate, propose and participate in implementation of improvements to our platform.
• Implement interfaces with performance, accessibility, and API design in mind.
• Redesign how engineering work ships with autonomous agents as the default execution layer
• Propose and operationalize agentic workflows end-to-end (spec → plan → execute → verify) to deliver outcomes faster.
• Build reusable agentic workflows and primitives in the codebase so teams can apply them repeatedly across domains.
• Use verification loops (tests, checks, evals, guardrails) to ensure results are correct, secure, reliable, and scalable.

Practicals

• Reporting line: Engineering Team Leader
• Team: Engineering
• Location: Anywhere in the World
• Start date: As soon as possible

Application process

1. Interview with our recruiter
2. Interview with an Engineering Leader
3. (async) Code exercise and review
4. Interview with members of the engineering team
5. Bar Raiser Interview
6. Executive Interview with VP of Engineering
7. Offer and Prior employment verification check

Important Information 

Location: Brazil
Job Mode: Full-time 
Work Mode: Work from home

Job Summary

We seek experienced high-performing Software Quality Engineers for positions involving quality assurance and test automation for a Private Cloud Platform solution aimed at enabling distributed Edge computing.
You will join a highly skilled team delivering a highly distributed private cloud platform supporting containerized applications in addition to supporting virtual machines and bare metal nodes.

Responsibilities and Duties

• Analyze requirements, create test plans and test cases, execute functional/exploratory tests;
• Automate tests through use of test automation tools and through code development;
  
• Interact with Software Development team in order to complete ticket cycles;
  
• Analyze system and applications and propose test strategy;
  
• Participate in technical discussions with customer;
  
• Coordinate with development team to drive product quality;
  
• Report/Monitor/Verify issues in defect tracking tool (JIRA, Bugzilla, etc);
• Perform regression tests to validate fixes.

Essential Skills

• Experience with Python for testing;
  
• Experience with Kubernetes and containers;
  
• Knowledge of creating scripts using automated testing tools;
• Experience working on Linux platforms.

Highly Desirable Skills

• Experience developing test cases/plans and ability to analyze code to identify root cause of issues;
  
• Experience working with testing tools: Pytest Framework / Cypress;
  
• Experience working in an Agile / Scrum / Kanban environment.

About Encora

Encora is the preferred digital engineering and modernization partner of some of the world’s leading enterprises and digital native companies. With over 9,000 experts in 47+ offices and innovation labs worldwide, Encora’s technology practices include Product Engineering & Development, Cloud Services, Quality Engineering, DevSecOps, Data & Analytics, Digital Experience, Cybersecurity, and AI & LLM Engineering.

At Encora, we hire professionals based solely on their skills and qualifications, and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

About us

AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa.

About AB InBev Growth Group

Created in 2022, the Growth Group unifies our business-to-business (B2B), direct-to-consumer (DTC), Sales & Distribution, and Marketing teams. By bringing together global tech and commercial functions, the Growth Group allows us to fully leverage data and drive digital transformation and organic growth for AB InBev around the world.

In addition to supporting well known global beer brands like Corona, Budweiser and Michelob Ultra, the Growth Group is home to a robust suite of digital products including our B2B digital commerce platform BEES, on-demand delivery services Ze Delivery and TaDa Delivery, and table top beer keg PerfectDraft.

We are an exceptional team, focused on understanding and supporting consumer and customer needs, harnessing new technology, and scaling growth opportunities.

About the Role

We are looking for a Mid-Level QA professional to work collaboratively within agile teams, participating from the early stages of the development process and actively contributing to the quality of deliveries. We seek someone who understands that quality is not a final phase, but a continuous part of development.

What you'll do:

• Act as an Agile QA, participating in team ceremonies (refinement, planning, daily, review, and retrospective).
• Ensure delivery quality from the requirements-gathering phase (shift-left approach).
• Create, execute, and maintain automated API tests.
• Support the team in defining clear and testable acceptance criteria.
• Execute functional, exploratory, and regression tests.
• Log, track, and manage bugs in a clear, objective, and prioritized manner.
• Work collaboratively with developers, product, and other stakeholders.
• Contribute to the continuous improvement of the team’s quality processes and practices.

What you'll need:

• Experience with automated API testing (preferably Rest Assured + Kotlin).
• Knowledge of BDD (Gherkin, Cucumber).
• Solid understanding of software testing fundamentals.
• Experience with agile methodologies (Scrum and/or Kanban).
• Experience in bug management and use of tools such as Jira, Zephyr (or similar).
• Ability to analyze requirements and identify quality risks.
• Strong communication skills and ability to work in a team.
• Proactive, organized, and collaborative profile.

Nice to Have

• Advanced communication skills in English (written and spoken);
• Experience with E2E testing or frontend automation.
• Basic knowledge of CI/CD and test execution in pipelines.
• Basic knowledge of non-functional testing (performance, security, etc.).
• Experience with log analysis and support in troubleshooting.
• Experience testing in mobile or distributed environments.

More about you:

• You´re passionate about software development and knows how to ensure its quality;
• You´re motivated by building up world class solutions that impacts millions of users all over the world;
• Experienced working in an environment which uses and stimulates DevOps culture;
• You´re creative when solving problems and is continuously seeking improvements for processes and solutions;
• You can communicate clearly with your team and the company to identify issues and demands;
• You have the autonomy to recognize the current and new priorities, evaluating the impact of their outcomes in the final result.

What We Offer:

• Performance based bonus*
• Attendance Bonus* 
• Private pension plan
• Meal Allowance
• Casual office and dress code
• Days off*
• Health, dental, and life insurance
• Medicines discounts
• WellHub partnership
• Childcare subsidies
• Discounts on Ambev products*
• Clube Ben partnership
• Scholarship*
• School materials assurance
• Language and training platforms
• Transport allowance

*Rules applied

Equal Opportunity & Affirmative Action:

AB InBev Growth Group is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon of race, color, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other applicable legally protected characteristics.

The following fields are optional, but anticipate the information for your registration*.

Remember: your data will never be used as elimination criteria in selection processes. With them, AB InBev Growth Group is able to analyze diversity and reduce biases in selection processes. We want to contribute to changing this reality by being an inclusive company. 

For more information: www.abinbev.com 

About us

AB InBev is the leading global brewer and one of the world’s top 5 consumer product companies. With over 500 beer brands, we’re number one or two in many of the world’s top beer markets, including North America, Latin America, Europe, Asia, and Africa.

About AB InBev Growth Group

Created in 2022, the Growth Group unifies our business-to-business (B2B), direct-to-consumer (DTC), Sales & Distribution, and Marketing teams. By bringing together global tech and commercial functions, the Growth Group allows us to fully leverage data and drive digital transformation and organic growth for AB InBev around the world.

In addition to supporting well known global beer brands like Corona, Budweiser and Michelob Ultra, the Growth Group is home to a robust suite of digital products including our B2B digital commerce platform BEES, on-demand delivery services Ze Delivery and TaDa Delivery, and table top beer keg PerfectDraft.

We are an exceptional team, focused on understanding and supporting consumer and customer needs, harnessing new technology, and scaling growth opportunities.

About the Role

We are looking for a Mid-Level QA professional to work collaboratively within agile teams, participating from the early stages of the development process and actively contributing to the quality of deliveries. We seek someone who understands that quality is not a final phase, but a continuous part of development.

What you'll do:

• Act as an Agile QA, participating in team ceremonies (refinement, planning, daily, review, and retrospective).
• Ensure delivery quality from the requirements-gathering phase (shift-left approach).
• Create, execute, and maintain automated API tests.
• Support the team in defining clear and testable acceptance criteria.
• Execute functional, exploratory, and regression tests.
• Log, track, and manage bugs in a clear, objective, and prioritized manner.
• Work collaboratively with developers, product, and other stakeholders.
• Contribute to the continuous improvement of the team’s quality processes and practices.

What you'll need:

• Experience with automated API testing (preferably Rest Assured + Kotlin).
• Knowledge of BDD (Gherkin, Cucumber).
• Solid understanding of software testing fundamentals.
• Experience with agile methodologies (Scrum and/or Kanban).
• Experience in bug management and use of tools such as Jira, Zephyr (or similar).
• Ability to analyze requirements and identify quality risks.
• Strong communication skills and ability to work in a team.
• Proactive, organized, and collaborative profile.

Nice to Have

• Advanced communication skills in English (written and spoken);
• Experience with E2E testing or frontend automation.
• Basic knowledge of CI/CD and test execution in pipelines.
• Basic knowledge of non-functional testing (performance, security, etc.).
• Experience with log analysis and support in troubleshooting.
• Experience testing in mobile or distributed environments.

More about you:

• You´re passionate about software development and knows how to ensure its quality;
• You´re motivated by building up world class solutions that impacts millions of users all over the world;
• Experienced working in an environment which uses and stimulates DevOps culture;
• You´re creative when solving problems and is continuously seeking improvements for processes and solutions;
• You can communicate clearly with your team and the company to identify issues and demands;
• You have the autonomy to recognize the current and new priorities, evaluating the impact of their outcomes in the final result.

What We Offer:

• Performance based bonus*
• Attendance Bonus* 
• Private pension plan
• Meal Allowance
• Casual office and dress code
• Days off*
• Health, dental, and life insurance
• Medicines discounts
• WellHub partnership
• Childcare subsidies
• Discounts on Ambev products*
• Clube Ben partnership
• Scholarship*
• School materials assurance
• Language and training platforms
• Transport allowance

*Rules applied

In Short

Arke is searching for a Quality Assurance (QA) Engineer to join our successful and growing team. The key focus of the QA Engineer is to develop a quality of process focused across multiple projects. The QA Engineer will collaborate closely and work in a cross-functional team to deliver digital transformation by using nonconventional thinking to get into the mindset of how product owners and end users view the product.

What You’ll Be Doing

The QA Engineer is responsible for Quality Assurance Testing, User Acceptance Testing, scheduling, coordinating and management of releases across different product categories. These releases can include product feature updates, bug fixes, new feature enhancements, and all other aspects introduced to the product line. This role is also responsible for quality review of various applications and includes creating test plans and strategy, test cases in partnership with developers, business analysts and project managers which are used to shape and verify code and check conformance to business and system requirements. The role relies upon manual testing tools and test automation as a new process within Arke.

What We’d Love to See

• 3+ years quality assurance/manual testing experience on public facing web applications, including validation across desktop and mobile devices, multiple browsers, and responsive breakpoints
• 3+ years of experience working on web-based software projects, including participation across the software development lifecycle (requirements, design, development, testing, release, and post-release support) for customer-facing websites or web applications
• 2+ years of automated testing experience (Cypress, Playwright or similar) including test architecture design, reusable test utilities, test data strategy, and CI/CD integration
• 2+ years of experience validating API integrations (Swagger, Postman) or automated API testing frameworks (Playwright API, Cypress API, etc.)
• Previous release management experience
• Ability to work within an Agile or Waterfall environment, including identifying gaps, clarifying edge cases, and ensuring acceptance criteria are testable and aligned with business requirements
• Experience reviewing workflows, user journeys, or UI designs using tools such as Figma, Miro, or similar diagramming and design collaboration tools
• Experience managing project requirements/test results within Agile tools (i.e., Azure DevOps and Jira)
• Experience using collaboration and documentation tools such as Confluence, ADO wiki or similar knowledge management platforms
• Preferred experience using cross-browser and cross-device testing platforms such as BrowserStack, LambdaTest, or similar tools for validating functionality across browsers, operating systems, and device types
• Highly self-motivated and directed
• Able to exercise independent judgment and act on it
• Excellent listening, interpersonal, written, and oral communication skills
• Logical and efficient, with keen attention to detail
• Ability to effectively prioritize and execute tasks while under pressure
• Strong customer service orientation
• Experience working in a team-oriented, collaborative environment
• Bachelor’s degree from an accredited college/university, with a preferred concentration in Business, Management Information Systems, or Accounting
• Ability to maintain positive and productive working relationships with stakeholders, peers, and leadership

It Would be Nice to Have

• Preferred experience with testing on Content Management Systems (CMS) systems both from the user side and admin side (Sitecore, Optimizely, ContentStack, Contentful)
• ADA & WCAG 2.0 (level AA) Compliance testing experience
• Proven experience writing automated test scripts for functional and integration testing
• Working knowledge of JavaScript, HTML, and CSS sufficient to debug UI issues, analyze DOM behavior, and support automated test development, with familiarity with modern front-end frameworks such as React, Next.js, or similar

Why this Role Exists

At Blip, we believe data is at the heart of our business success, powering decisions and creating value across the organization. We are looking for a dynamic and experienced Sr Data & Analytics Engineering Manager to lead our Data Platform, Governance, and Architecture teams. This senior leadership role is crucial in driving the development and evolution of our cutting-edge data systems while ensuring compliance, security, and scalability.

We're looking for a Senior Data & Analytics Engineering Manager to lead the teams responsible for Data Platform, Governance, and Architecture, translating data strategy into organizational execution and ensuring our data foundations are robust, scalable, and deeply integrated into the company's business and product fabric.

This role sits at the intersection of people leadership, technical strategy, and cross-functional partnership, owning the outcomes of a high-performing data engineering organization and driving the evolution of Blip's data capabilities from the ground up.

Your Mission

You'll build and lead the teams that power Blip's data ecosystem, from platform infrastructure and data modeling to governance and AI enablement.

You'll translate strategic intent into organizational execution: hiring the right people, setting the right direction, and creating the conditions for engineering excellence at scale.

Key Responsibilities

Platform Evolution & Systems Architecture

• Own the vision and roadmap for the Data Platform, Governance, and Architecture teams, aligning priorities with business and product goals.
• Drive the design, implementation, and continuous improvement of a scalable, secure, and efficient data platform supporting both transactional and analytical workloads.
• Partner with Platform, AI, and Product Engineering leaders to ensure data architecture supports current and future business needs.
• Translate complex organizational and technical trade-offs into clear decisions with measurable business impact.
  
  

Team Development & Engineering Culture

• Build, mentor, and manage a high-performing team of data engineers, analytics engineers, and architects.
• Foster a culture of engineering excellence, continuous improvement, and accountability, anchored in an Engineering First Mindset.
• Establish clear career development paths, performance expectations, and coaching practices across the team.
• Drive talent acquisition and onboarding to scale team capabilities in line with platform ambitions.

Governance, Security & Compliance

• Define and enforce data governance policies that ensure accuracy, integrity, and security across the organization.
• Partner with legal, compliance, and domain teams to maintain adherence to GDPR, LGPD, and CCPA requirements.
• Ensure governance frameworks are operationalized, not just documented, through tooling, automation, and team practices.

Architecture & Technical Direction

• Guide the design of a flexible, future-proof data architecture that supports complex business models and analytical workloads.
• Provide technical oversight across ingestion, processing, curation, and serving layers without being the individual implementing them.
• Act as the organizational bridge between strategic architectural decisions and their execution by staff and senior engineers.

Cross-functional Collaboration & Strategic Impact

• Operate as a key leader across Data, Product, Engineering, and Infrastructure domains, influencing roadmaps, priorities, and organizational decisions.
• Represent the Data organization in company-wide initiatives around modernization, AI enablement, and platform evolution.
• Drive a culture of experimentation and learning, staying current on industry trends to keep Blip's data capabilities at the forefront.

What We're Looking For

Experience

• 8+ years in Data Engineering, Analytics Engineering, or related disciplines, with at least 3 years in a people management or team leadership role.
• Proven experience leading and scaling data teams across platform, governance, or architecture domains.
• Track record of delivering measurable outcomes in reliability, data quality, cost optimization, or engineering productivity through organizational execution.
• Experience driving or participating in large-scale data platform modernization initiatives.
• Demonstrated ability to influence cross-functional stakeholders and translate business requirements into technical direction.

Technical Foundations

• Deep familiarity with modern data platform technologies and cloud environments, particularly GCP; working knowledge of Azure and/or AWS.
• Solid understanding of distributed data systems, data pipelines, and ELT/ETL patterns.
• Proficiency in SQL and data modeling, with a focus on scalable analytical solutions.
• Working knowledge of data governance frameworks, data quality and observability practices, and compliance requirements.
• Familiarity with infrastructure-as-code, CI/CD practices, and developer experience patterns in data environments.

Bonus Points

• Experience operating in or transitioning toward a data mesh or federated data architecture model.
• Familiarity with agentic or AI-assisted data workflows and their implications for platform design.
• Background in FinOps applied to data infrastructure at scale.

Why Join Us

You’ll join a company with global ambitions and a highly motivated Data team, working to reshape how businesses interact with customers through conversational AI and intelligent platforms. Here, you won’t just build systems, you’ll help shape the foundation of what’s next.

Informações adicionais

The Mission

We are seeking an exceptional Engineering Manager to join our growing Cloud Native Applications practice. The right candidate is someone who is technically strong, experienced in managing a team of Architects and Engineers, capable of overseeing delivery engagements, and passionate about working with our customers, partners, and employees to drive the business forward.

Your Assignment

• Manage a team of 5-8 cloud engineers and architects.
• Define and communicate the value of technical solutions through structured documentation, value charters, and roadmaps.
•  Take on hands-on technical responsibilities, including technical tasks during sprints.
• Lead technical discussions with customers and guide solution direction.
• Handle code reviews and pull request management to ensure code quality.
• Manage task assignments within sprints and ensure timely delivery.
• Provide guidance on roadmap planning, best practices, and risk identification.
• Mentor team members within projects, sharing feedback and supporting growth opportunities.
• Serve as the point of technical escalation for client engagements.
• Kick off new projects and ensure alignment between technical delivery and business goals.
• Support pre-sales through proposal development, contract review, and client presentations.
• Conduct technical interviews for Architect and Engineer candidates.
• Perform 1:1s and support the career growth of your direct reports.
• Navigate customer and team challenges with strong conflict resolution and leadership skills.

Your Qualifications

Core Consulting Qualifications

Customer Experience
● Develops strategies that link business goals to technical solutions and drive measurable value.
● Collaborates with client executives to plan initiatives and enable long-term success.

Collaboration
● Leads discussions with stakeholders to resolve competing priorities and align on outcomes.
● Shapes customer engagement strategies by identifying needs and mapping Caylent
capabilities to business goals.

Communication
● Creates clear, actionable roadmaps focused on customer deliverables.
● Confidently negotiates timelines and resources while providing recommendations rooted in technical and business expertise.

Technical Qualifications

● Previous experience managing a team (preferably in the areas of cloud, devops or application development)
● Experience working with AWS or other cloud-related solutions
● Experience writing, reviewing, and deploying using multiple different coding languages (nodejs, go, react, angular, typescript, python, etc)
● Great verbal and written communication skills
● Experience managing professional services engagements
● Enthusiasm for working in a startup environment and the ability to be cross-functional
● Possess a natural curiosity and excitement for learning new technology
● Desire to integrate innovative technologies into development workflow
● Familiarity with Generative AI technologies
● Technical background in application development

Preferred Qualifications

• Experience working in a client-facing environment
• Experience working in consulting or professional services 
• Experience with testing and automation
• Experience with UI/UX
• Experience building and maintaining CI/CD pipelines
• Bachelor's or Master's degree in Information Technology or related field

Benefits

• 100% remote work
• Flexible Time Off
• Competitive phantom equity
• Paid for exams and certifications
• Peer bonus awards
• State of the art laptop and tools
• Equipment & Office Stipend
• Individual professional development plan
• Annual stipend for Learning and Development
• Work with an amazing worldwide team and in an incredible corporate culture 

The Mission 

We are seeking an exceptional Principal Architect to join our growing Cloud Architecture & Engineering team. The right candidate is someone who has deep expertise in cloud architecture and is passionate about working with our customers, partners, and colleagues to drive innovation forward. Your mission will be to work alongside Caylent’s Engineers, Architects, Sales, and Project Managers to deliver AWS solutions across our diverse and forward-thinking customer base. You’ll work with the latest technologies and support customers looking to bring cutting-edge ideas to market.

Your Assignments

● Serve as a technical advisor and thought leader across multiple workstreams and strategic customer engagements.
● Collaborate with clients to understand business goals and design high-impact, cloud solutions.
● Lead discovery sessions, create and present technical artifacts, and define long-term architectural strategy.
● Guide small teams or oversee larger teams through implementation and delivery.
● Contribute to Agile ceremonies and provide architectural direction across internal and external projects.
● Create and share public-facing content that showcases Caylent’s innovation and technical leadership.
● Support pre-sales through proposal development, scoping, and technical estimation.
● Mentor Architects and Engineers across projects and practices to elevate technical execution and growth.
● Represent Caylent with delivery excellence and deep technical leadership.

Your Qualifications

Core Consulting Qualifications

Customer Experience
● Builds trust with senior stakeholders through transparency, strategic updates, and reliable delivery.
● Proactively identifies and mitigates risks that could impact customer success or project alignment.

Collaboration
● Facilitates priority alignment and conflict resolution across multi-stakeholder environments.
● Guides cross-functional teams through challenging scenarios with calm, strategic leadership.

Communication

● Handles escalations and scope-related disagreements with professionalism, clarity, and confidence.
● Remains composed in high-stakes or unexpected situations, reinforcing alignment and proposing actionable next steps.

Technical Qualifications

● 5+ years of experience as an Architect in enterprise environments, preferably in a consulting capacity.
● Ability to clearly communicate technical objectives and solutions while cultivating professional client relationships.
● Demonstrated critical and strategic thinking across business, product, and technical challenges.
● Strong expertise in serverless development using API Gateway, Lambda, S3, SNS, SQS, and CloudFront.
● Hands-on experience managing AWS environments and implementing Infrastructure-as-Code (IaC).
● Advanced experience with DevOps automation, including containerization, API management, and multi-cloud solutions.

Preferred Qualifications:

• Experience with:
  
  • Migrations
  • CI/CD practices
  • Infrastructure-as-Code (Terraform, CloudFormation, AWS CDK, Pulumi)
  • Scripting
  • Containers (Kubernetes, Docker, ECS, Fargate)
  • Cloud security best practices
  • Networking
  • Incident, release, problem, and change management
• Experience working in Agile delivery environments.

Benefits

• 100% remote work
• Flexible Time Off
• Competitive phantom equity
• Paid for exams and certifications
• Peer bonus awards
• State of the art laptop and tools
• Equipment & Office Stipend
• Individual professional development plan
• Annual stipend for Learning and Development
• Work with an amazing worldwide team and in an incredible corporate culture 

• Understand how all Telephony services work and how they are integrated to the platform.
• Operate, maintain, expand and support SIP proxies based on Kamailio or OpenSIPS applications.
• Handle level 3 troubleshooting escalations and triaging.
• Analyze telephony traffic patterns and identify issues and anomalies.
• React to critical alerts in order to rapidly return to a full-service state.
• Troubleshoot and resolve voice and network protocol communication issues.
• Interface with partner organizations for interconnections and expansions.
• Design, build, test, deploy and maintain monitoring, alerting, QA and logging tools for Telephony applications.
• Coordinate system maintenance and deployment events.

• A degree in Computer Science, Information Technology, Telecommunications or similar.
• Strong understanding of IP telephony (VoIP), TCP/IP Networks and related protocols (SIP, RTP, RTCP, ISUP, TLS, STUN, TURN, WebRTC).
• Experience with Open Source VoIP applications such as Kamailio, OpenSIPS, FreeSWITCH, RTPEngine, Asterisk and open source tools such as Wireshark, sngrep and Homer.
• Experience with Linux, Open Source tools and shell scripting.
• Experience with containers and automation/orchestration tools such as Docker, Ansible, Jenkins, Kubernetes.
• Familiarity with programming in Python, Elixir or Go are a plus.

#LI-JB1 #LI-Remote

• Understand how all Telephony services work and how they are integrated to the platform.
• Operate, maintain, expand and support SIP proxies based on Kamailio or OpenSIPS applications.
• Handle level 3 troubleshooting escalations and triaging.
• Analyze telephony traffic patterns and identify issues and anomalies.
• React to critical alerts in order to rapidly return to a full-service state.
• Troubleshoot and resolve voice and network protocol communication issues.
• Interface with partner organizations for interconnections and expansions.
• Design, build, test, deploy and maintain monitoring, alerting, QA and logging tools for Telephony applications.
• Coordinate system maintenance and deployment events.

• A degree in Computer Science, Information Technology, Telecommunications or similar.
• Strong understanding of IP telephony (VoIP), TCP/IP Networks and related protocols (SIP, RTP, RTCP, ISUP, TLS, STUN, TURN, WebRTC).
• Experience with Open Source VoIP applications such as Kamailio, OpenSIPS, FreeSWITCH, RTPEngine, Asterisk and open source tools such as Wireshark, sngrep and Homer.
• Experience with Linux, Open Source tools and shell scripting.
• Experience with containers and automation/orchestration tools such as Docker, Ansible, Jenkins, Kubernetes.
• Familiarity with programming in Python, Elixir or Go are a plus.

#LI-JB1 #LI-Remote

• 💻🌎Remote environment: totally built to make you feel that we are all together in one space without leaving your home office!
• 😎🏝Self Managed PTO: Beach? Mountains? Camping? Discovering new experiences? You are free to take time out as you need!
• ⏰Flexible work hours: We believe that you can reach your professional and personal goals working with us and encourage you to have a work life balance!
• 💡 A culture built on innovation that values big ideas: We are always open to new ideas that will improve the life of our Pros!
• 💻 MacBook (or PC if you prefer!) + Setup Fee ($500): What is remote work without the right tools? Here at HCP, you can choose your computer and set up your home office!

TO BE CONSIDERED FOR THIS ROLE, PLEASE SUBMIT AN UPDATED RESUME TRANSLATED TO ENGLISH

We know what you are thinking…WHAT IS THE ROLE AND WHAT WOULD YOU BE DOING? 👀

As an Associate, Content, you are a detail-oriented, agile leader of workflows who is comfortable both managing complex production cycles and applying a sharp editorial eye to content projects. You have a knack for tracking the fine details, identifying opportunities for operational change, and effectively implementing them across the team. You serve as the primary bridge between the content team and cross-functional partners, ensuring that our brand voice is protected and our projects move from concept to completion without friction. You thrive in a fast-paced environment and take high ownership of the "how" behind our content engine.

Our team is passionate, empathetic, hard-working, and above all else, focused on improving the lives of our service professionals (our Pros). Our success is their success.

In your day to day, you will: 

• Serve as the key operational and editorial liaison between content and cross-functional teams, keeping projects moving and stakeholders informed
• Manage day-to-day content production workflows, including intake routing, status tracking, review coordination, and publishing logistics
• Lead the organization and maintenance of the content calendar to ensure the timely delivery of assets across all marketing channels
• Use AI tools to streamline operational and editorial support tasks such as research, QA automation, brief generation, content development, and scheduling
• Coordinate with the editorial lead to gather and organize strategic inputs and outputs for high-priority content projects
• Proofread and edit content for grammar, punctuation, quality, and voice consistency, providing constructive feedback and logic-based reasoning to partners
• Identify and implement process improvements within the content lifecycle to increase team efficiency
• Participate in brainstorming sessions to develop new content ideas and campaign concepts
• Update and manage content-led pages to ensure accuracy, relevance, and alignment with current campaigns
• Manage multiple complex projects simultaneously while meeting strict deadlines

We think this role is for you if have...

• 2-4 years of experience in copywriting, content operations, copyediting, and/or project management
• Demonstrated critical thinking skills and the ability to write and copyedit for diverse audiences and platforms
• Strong proficiency in Google Workspace and project management systems (i.e., Jira/Confluence, Asana, Monday.com, or similar)
• Experience with content management systems (i.e., WordPress, Iterable, Salesforce)
• Bachelor’s degree in Communications, English, Marketing, or equivalent work experience

What will help you succeed???

• Demonstrated ability to leverage AI tools to improve workflows, streamline execution, or enhance outputs
• Exceptional attention to detail and a passion for "clean" copy
• Strong understanding of how content projects and stakeholders connect across integrated campaigns and channels
• Strong communication skills and the ability to influence and operationalize change across different teams with confidence
• Self-starter mentality with a sharp editorial eye and the ability to prioritize in a high-volume environment

✨ Let’s talk numbers! ✨
Our compensation range for this role is $29,800-$35,000 USD annually 💵

Housecall Pro is a fintech company founded in 2013. We built a SaaS platform that helps Home Service Professionals operate their businesses. We created the application for plumbers, electricians, and other Pros in the home improvement/trades industries.

Housecall Pro is a simple, cloud-based field service management software platform aimed at helping companies keep track of jobs, monitor technician activity, and produce invoices easily.

Our core product helps our clients with scheduling, dispatching, job management, invoicing, payment processing, marketing, and more. They used to struggle with the ton of paperwork after their hours. Now they can save time, and manage their business in one app.

We support more than 27,000 businesses and have over 1,300 ambitious, mission-driven employees in San Diego, Denver, and all over the world (including 200+ talented and innovative Engineers). #LI-Remote

About ThriveCart

ThriveCart is the leading no-code sales platform for digital course creators, coaches, entrepreneurs, and online businesses looking to boost revenue, drive conversions, and scale audiences. ThriveCart powers over 65,000 businesses and 12 million enrolled students, generating over $2 billion in annual sales. The platform provides all the tools businesses need to create high-converting checkout experiences, manage powerful affiliate campaigns, and deliver seamless student experiences with its built-in learning management system, Learn/Learn+.

Location

Remote

Job Overview:

The Quality Assurance Engineer plays a key role in ensuring the reliability, accuracy, and performance of ThriveCart’s e-commerce platform. This hands-on role involves designing and executing test plans, building and maintaining automated test suites, validating new features, and working closely with engineering, product, and support teams. You will help maintain product quality throughout the entire development lifecycle and contribute to continuous improvement efforts across the platform.

Key Responsibilities:

Primary Focus: Test Planning & Execution (Daily)

Test Design & Execution

• Design, execute, and maintain comprehensive test plans and test cases for new features, enhancements, and platform updates.
• Perform functional, regression, integration, and performance testing across web and mobile interfaces.
• Validate user flows, APIs, payment processes, and business-critical scenarios.

Automation

• Develop, expand, and maintain automated test suites using tools such as PlayWright, Jest, or similar frameworks.
• Improve test coverage and reliability through automation.
• Integrate automated tests into CI/CD workflows where applicable.

Quality Control

• Identify, document, and track defects in collaboration with engineering teams.
• Verify and validate defect fixes and ensure resolution meets acceptance criteria.
  
  
• Participate in release planning and coordinate testing activities across multiple product teams.

Secondary Focus: Quality Monitoring & Continuous Improvement

• Monitor production systems for post-release issues and unexpected behavior.
• Contribute to root-cause analysis and post-release quality reviews.
• Recommend enhancements to testing strategies, tools, and processes.
• Support implementation of QA best practices and consistency across teams.

Technical Environment

Primary Technologies (Daily Use)

• PlayWright/ Jest
• Web technologies (HTML, CSS, JavaScript)
• APIs & MySQL
• Browser developer tools
• Git

Secondary Technologies (Regular Use)

• Jira 
• Payment testing tools
• Postman / API testing tools
• Performance and load testing tools

Required Skills:

Experience (2–4 years)

• Software QA or testing experience in SaaS, eCommerce, fintech, or similar environments.
• Solid understanding of testing methodologies: functional, regression, integration, performance.
• Hands-on experience with manual and automated testing.
• Experience testing APIs, databases, workflows, and web-based interfaces.
• Familiarity with bug tracking tools and version control systems.
• Experience testing payment systems or transaction flows is highly valued.

Technical Skills

• Ability to write and maintain automated test scripts.
• Strong understanding of HTML, CSS, JavaScript, and browser tools.
• Understanding of API behavior and database interactions.
• Excellent analytical thinking for discovering edge cases and potential failure scenarios.
• Experience of using AI Agents and implementing and building AI tools and Agents

Soft Skills

• Strong communication and collaboration skills across engineering and product teams.
• Detail-oriented mindset with the ability to balance thoroughness with delivery timelines.
• Proactive problem-solving and ownership mentality.
• Ability to clearly articulate testing outcomes and potential risks.

Nice to Haves:

• JMeter, LoadRunner, or other performance testing tools
• Accessibility testing
• Experience with fintech, subscription billing, or eCommerce systems

What Success Looks Like

First 30 days:

• Learn the platform architecture, QA process, and testing tools.
• Execute initial test cycles and identify defects.
• Set up automation tools and environments.

First 60 days:

• Add meaningful automated test coverage.
• Participate in multiple release cycles with full testing ownership.
• Independently identify and validate edge cases.

First 90 days:

• Own QA for specific product areas or feature groups.
• Improve test coverage, automation frameworks, or QA processes.
• Prevent recurring defects and contribute to pre-release stability.

Learn More About ThriveCart:

Our team thrives on collaboration, innovation, and continuous growth. We foster an open environment with regular knowledge-sharing sessions and encourage active participation in shaping the platform. Our values include:

• Commit to Excellence – We believe in delivering high-quality work and continuous improvement.
• User-Focused Problem Solving – Every design should contribute to solving a real problem for our users.
• Team Collaboration – We work better together, valuing input from every team member.
• Growth Mindset – We embrace challenges as opportunities to learn and grow.

The Role

We’re looking for a Growth Engineer, GTM AI who builds the systems that power our go-to-market motion using AI, automation, and data to generate pipeline, improve conversion, and scale execution.

You’ll partner with Sales, Marketing, and RevOps to break down workflows, identify inefficiencies, and rebuild them into scalable, automated systems. You’ll also contribute to more advanced, multi-step AI systems that operate across our GTM stack. The goal is to turn manual processes into repeatable, high-impact execution.

This is a hands-on builder role. You will prototype quickly, ship often, and continuously improve systems based on performance. You should be comfortable going from idea to deployed workflow with minimal guidance and applying new technologies to real business problems.

We’re looking for someone who challenges the status quo, operates with a bias for action, and takes ownership of outcomes in ambiguous environments.

Responsibilities

• Design and deploy AI-powered GTM systems that generate pipeline, improve conversion, and automate execution across key workflows
• Build and extend multi-step AI workflows and agent-driven systems that operate across tools, data sources, and decision points
• Break down and rebuild GTM workflows. Identify bottlenecks across marketing to sales handoff and replace manual processes with scalable, automated solutions
• Rapidly prototype and productionize automation using code, APIs, and AI tools. Move from idea to deployed workflow with speed and ownership
• Own funnel performance end-to-end. Instrument systems, run experiments such as A/B testing and conversion optimization, and continuously improve based on results
• Build and maintain integrations across the GTM stack such as CRM, data warehouse, enrichment, and outreach tools. Ensure clean data flow and system reliability
• Develop targeting and orchestration systems to power campaigns, segmentation, and automated outreach at scale
• Partner with Sales, Marketing, and RevOps to translate business goals into technical systems that drive measurable revenue impact
• Continuously evaluate and apply new technologies to improve how we operate and increase efficiency and performance
• Create reusable systems, playbooks, and tooling that enable teams to leverage automation and AI in their daily workflows
• Monitor, debug, and improve live systems to ensure performance, accuracy, and alignment with evolving GTM needs

What we are looking for

• 3+ years of experience in a technical GTM, growth, or automation role such as RevOps, Growth Engineering, Marketing or Sales Ops, or Solutions Engineering
• Proven track record of building and deploying systems that drive pipeline, conversion, or GTM efficiency
• Hands-on experience building or working with multi-step AI workflows, agent-like systems, or LLM-powered automation beyond simple API integrations
• Experience working with stateful or multi-step AI systems is required
• Strong experience with automation and integrations using APIs, webhooks, or workflow orchestration across GTM tools such as Salesforce, enrichment APIs, and marketing automation platforms
• Proficiency in coding such as Python and working with data systems such as SQL, warehouses, or event data
• Deep understanding of GTM processes across Marketing, Sales, and Customer Success, including funnel mechanics and handoffs
• Experience designing and optimizing workflows for lead generation, qualification, routing, and follow-up
• Strong analytical mindset with experience in experimentation, funnel optimization, and performance measurement
• Ability to connect technical systems and automation outputs to business impact such as pipeline, conversion, and revenue
• Experience working with and transforming GTM data such as accounts, contacts, leads, and opportunities across systems
• High ownership and ability to go from idea to prototype to deployed system with minimal guidance
• Strong problem-solving skills with attention to data quality, system reliability, and edge cases
• Clear communicator who can document systems and explain technical concepts to non-technical stakeholders

Nice to Have

• Experience working within or contributing to shared AI systems, internal platforms, or reusable automation frameworks
• Experience with attribution, pipeline analytics, or revenue forecasting models
• Experience designing QA frameworks, monitoring systems, or identifying anomalies in automated workflows
• Background in high-growth or fast-paced startup environments

#LI-RH1

Where we work

Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.

About your skills 

• Communication: You're an active listener and naturally curious with prospects to understand their pain points, challenges, and needs. You are an effective communicator who articulates the value proposition of Udemy Business. You build rapport and trust with prospects through active listening and clear communication which is critical for successful engagement and conversion.

• Coachability: You  demonstrate a growth mindset by being open to learning and feedback is critical in a constantly evolving sales environment. You adapt quickly to new sales tools, methodologies, and market trends. You embody our value of “Courageously Experimental” when testing different approaches and strategies to find what works best for your process and prospects.

• Time Management: Time management skills are crucial for efficiently prioritizing tasks and allocating time to activities that yield the highest returns, such as prospecting, qualifying leads, and engaging with prospects. You exceed at managing your own calendar, efficiently utilizing your time to complete mission critical tasks. By effectively managing your pipeline and following established processes, you will maximize your productivity and increase your chances of meeting or exceeding sales targets.

• Drive: You strive to set ambitious yet achievable goals and take proactive steps to pursue and exceed them. You demonstrate a strong drive and are motivated by challenges and setbacks, viewing them as opportunities for growth and improvement. You are not afraid to fail when faced with challenges and objections, but view failure as an opportunity to learn and grow.

About this role

As a Sales Development Representative, you will be working with prospects who engage with Udemy  to build the pipeline for our Account Executives across small business and large enterprise organizations. With a customer-first mentality, this role requires active listening, quick thinking and a growth mindset to address customer needs and build meaningful interactions that showcase Udemy Business’ unique value proposition. 

With a plethora of innovative sales automation tools at your fingertips(Salesforce, Gong Engage, and Sales Navigator to name a few), you will become a prospecting master, developing a best in class sales methodology that will help you elevate your sales career (or any path you decide to take). At Udemy Business, our mission is to help people do whatever comes next, including our employees!

What you'll be doing

• Building pipeline by responding to inbound inquiries of Udemy Business; drive high-impact conversations via phone, email, LinkedIn, gifting, text and video

• Becoming a powerful storyteller that clearly and confidently conveys Udemy Business value across our key customers 

• Leveraging the most in-demand sales tools to drive efficiency, review key metrics and optimize processes

• Strategically managing your pipeline and book of business, utilizing innovative sales tools to identify and pursue new opportunities effectively.

• Mastering core sales skills: call effectiveness, time management, territory planning and execution, sales tools and digital strategy

• Embracing the opportunity to enhance Udemy’s inclusive culture by championing yourself and the wins of others in a hybrid environment

What you’ll have

While this work is based more on the skills a person has than what they have done, we think a typical profile could include the following: 

• Enthusiasm around a dynamic, goal-focused environment, where connecting with people, understanding their needs, and creatively solving business challenges are part of your daily adventure.

• Eagerness to learn and improve, with examples of personal or professional development initiatives.

• Ability to ask insightful questions and a keenness for problem-solving.

• High-energy, a team player mentality, and are self-motivated.

• Excellent written and verbal communication skills.

• Outstanding organizational and time-management skills.

• Experience with our tech stack: Salesforce, Gong Engage, ZoomInfo, Nooks and SalesNavigator a plus.

Posting Date: 3/30/2026
Application Window: We anticipate the application window will be open until April 13th, 2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window.

Who We Are

Build. Scale. Sustain.

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company.

• We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +650 experts from +50 nationalities)

• We are robust and resilient (100% independent and 0 debt)

• We are entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence

• We are positive, courageous, caring, doers and committed to excellence

About Gen-e2

While the market is still largely AI-augmenting delivery, we have reinvented the SDLC to be AI First. Our approach is a game-changer in productivity and quality, with a strong collaboration between AI generative and our best talents:

• We now generate 95% of the entire product — code, documentation, infrastructure as code, and even design — with GitHub Copilot

• The quality consistently exceeds the output of our best traditional engineering teams

• A product repository houses all product artefacts, giving AI full project context

• A library of rules and prompts ensures enterprise-grade quality and scalability

With Gen-e2, we deliver products 2–3× faster while raising the bar for engineering excellence.

Your Role 

As a Test Engineer, you will play a critical role in ensuring product quality across complex migration and delivery phases, combining automation, performance testing, and AI-driven QA practices.

• Design and implement a comprehensive test strategy covering all migration phases and environments

• Execute functional testing including E2E scenarios, API contract testing (Pact), integration testing, and regression suites

• Conduct performance testing using K6/JMeter, validating scalability (18+ concurrent users, 95%+ success rate, <80s execution time)

• Build and maintain test automation pipelines integrated into CI/CD (unit → integration → E2E → performance)

• Develop smoke testing strategies for cutover readiness and production validation

• Manage test data lifecycle, including provisioning scripts and anonymization of production data

• Define and enforce quality gates within CI/CD pipelines

• Produce and maintain test deliverables: test strategies, automated suites, performance reports, and data scripts

• Collaborate with cross-functional teams (developers, DevOps, product) to ensure quality-first delivery

• Leverage observability tools (Dynatrace, ELK, Grafana) to monitor system behavior and validate performance

Who You Are

• 3+ years of experience in QA engineering / test automation

• Strong expertise in API testing and contract testing (Pact, RestAssured, Postman/Newman)

• Experience with test automation frameworks (Selenium, TestContainers)

• Hands-on experience with performance testing tools (K6, JMeter)

• Solid understanding of CI/CD pipelines (Jenkins, GitLab CI)

• Experience working with test management tools (Jira, Xray)

• Knowledge of monitoring & observability tools (Dynatrace, ELK, Grafana)

• Proficiency in SQL and test data generation tools (Faker, Mockaroo)

• Familiarity with microservices architecture and distributed systems

• Strong analytical mindset with attention to detail

• Ability to work in Agile environments and collaborate cross-functionally

• English proficiency (B2+ or higher)

More About PALO IT

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs:

• Become a climate net-zero company

• Deliver projects with a positive impact

• Train 100% of our workforce on impact

• Achieve B Corp certification globally

• Continuously improve employee happiness

What We Offer

• Stimulating working environments

• Unique career path

• International mobility

• Internal R&D projects

• Knowledge sharing

• Personalized training

• Entrepreneurship & intrapreneurship

Why this Role Exists

At Blip, data doesn’t just inform decisions, it powers experiences. Every message, transaction, and insight flows through our data ecosystem, and we’re scaling it to handle billions of daily events with sub-second intelligence.

We’re looking for a Staff Data Engineer to shape and evolve the backbone of our real-time data processing layer, someone capable of designing and building data-intensive systems that serve as the foundation for analytics, AI, and intelligent automation at global scale.

Your Mission

You’ll design and implement streaming and batch data systems that move and transform information reliably, efficiently, and transparently across Blip’s platform.

You’ll champion data modeling excellence, ensuring the data we produce is high-quality, discoverable, and ready for real-time consumption — by both humans and machines.

Key Responsibilities

Data Engineering & Pipeline Architecture

• Design, implement, and optimize high-throughput, low-latency data pipelines capable of processing billions of events per day.
• Build scalable data ingestion and transformation frameworks leveraging Kafka, Flink, Spark, Airflow, Beam, and/or GCP related data engineering technologies.
• Ensure fault-tolerance, exactly-once semantics, and replayability in all event processing flows.
• Establish reusable patterns and accelerators for pipeline development, deployment, and monitoring.

Modeling & Storage Design

• Design data models across streaming, analytical, and serving layers (Bronze/Silver/Gold, event sourcing, CDC, and dimensional schemas).
• Partner with Data Architects to evolve domain-driven data models ensuring semantic alignment and traceability from source to consumption.
• Implement optimal partitioning, clustering, and indexing strategies for performance and cost efficiency across Databricks, BigQuery and other storage & processing engines.
  
  

Reliability, Quality & Observability

• Embed observability, lineage, and data quality validations into every pipeline.
• Define and enforce SLAs and SLOs for data delivery, freshness, and accuracy.
• Collaborate with Platform Engineers to integrate metrics, alerts, and self-healing mechanisms for critical data flows.

Collaboration & Leadership

• Act as a technical leader within the Data Engineering team: leading design reviews, conducting architecture spikes, and mentoring engineers.
• Work closely with AI, Platform, and Product teams to deliver event-driven capabilities that power intelligent products in real time.
• Promote craftsmanship, performance, and simplicity as core engineering values.

What We’re Looking For

Experience

• 6+ years in Data Engineering, Software Engineering, or Distributed Systems roles.
• Proven experience building and operating data-intensive and streaming systems in production.
• Hands-on experience with Apache Kafka, Flink, Spark Streaming, Databricks & GCP related data engineering technologies.
• Strong understanding of event-driven architectures, change data capture (CDC), and real-time data modeling patterns.
  
  

Technical Foundations

• Proficiency in Python or PySpark, and solid command of SQL.
• Experience with cloud-native data services (GCP, Azure, or AWS) and workflow orchestration (Airflow/Composer).
• Deep understanding of data modeling and storage formats (Delta, Parquet, Avro).
• Experience with CI/CD for data pipelines, testing frameworks, and infrastructure automation (Terraform).
  
  

Bonus Points

• Experience with event sourcing or CQRS-style systems for transactional and analytical data flows.
• Knowledge of feature store architectures, real-time machine learning serving, or agentic data pipelines.
• Contributions to open-source streaming frameworks or performance optimization initiatives.

Informações adicionais

Role

The financial market is being reinvented within conversations.
With solutions such as Blip Payments, Checkout, and Cred, we are not just integrating acquirers and payroll-deducted credit into the conversational ecosystem; we are building the first AI agents focused on payments within WhatsApp.
If you bring solid experience in the financial sector and are eager to shape how thousands of people transact and access credit in an autonomous and intelligent way, this is the right challenge for you — setting the standard of excellence for this new paradigm.

Responsibilities and assignments

• Develop features and improvements to the Blip product in a secure, well-tested, and performant way
• Lead technical decisions and architectural discussions across multiple teams
• Identify and resolve technical debt that impacts multiple teams
• Advocate for improvements to product quality, security, and performance that have impact across teams
• Define and maintain high standards for code quality, testing, and technical documentation
• Lead proof of concepts for evaluating strategic technologies
• Drive innovation with a willingness to experiment and tackle complex challenges
• Represent Blip and its values in public communication around broad initiatives
• Provide technical mentorship across teams, focusing on senior engineers' growth
• Ship large features independently and lead complex technical initiatives
• Guide architectural decisions and technical direction for multiple teams
• Lead the definition of internal standards for style, maintainability, and best practices
• Support hiring efforts through technical leadership in interviews
• Participate in on-call rotation for critical production issues
• If needed, act as Tech Lead for the squad or other projects, driving technical excellence and ensuring high code quality standards

Requirements and qualifications

• 7+ years of professional software development experience
• Significant professional experience with C# or language required by the specialty
• Solid experience with test automation tools (eg. MSTest, JUnit, NUnit, XUnit, Specflow, etc)
• Solid understanding in core web and browser concepts (eg. how the browser requests the backend server)
• Experience with observability tools like Grafana, Prometheus and APMs tools
• Solid experience using CI/CD tools to manage the development cycle
• Experience leading architecture governance processes
• Experience defining and leading RFC/ADR processes
• Demonstrated success leading teams through complex challenges
• Experience with large-scale distributed systems architecture
• Expertise in performance optimization and scalability
• Strong track record of technical leadership between areas
• Experience in defining technical strategy aligned with business objectives
• Deep expertise in system design and architecture
• Experience mentoring senior frontend engineers
• Proven ability to influence technical decisions at organization level
• Strong executive communication skills
• Experience working with stakeholders across teams
• Demonstrated ability to drive technical change
• Share our values, and work in accordance with those values
• Ability to thrive in a remote organization
• Past experience working with cloud providers (eg. Google, AWS, Azure, etc)
• Expertise in Kubernetes
• Deliver POCs to quickly identify direction and gaps in proposed architecture
• Knowledge of software design principles (SOLID, Clean Code, DRY, Twelve-Factor methodology, etc)
• Experience with development methodologies (Pair Programming, TDD, Code Review practices, etc)
• Proficiency in the English language, both written and verbal

Nice-to-have

• Previous experience with Databricks (or Google BigQuery) is an important plus for handling data within software engineering contexts.
• Experience building and maintaining observability stacks
• Experience leading architecture committees in enterprise organizations
• Experience implementing architecture review boards
• Track of successful large-scale migrations
• Experience building and leading centers of excellence

Informações adicionais

Why this Role Exists

At Blip, data doesn't just inform decisions—it powers experiences. But data at scale demands discipline: governance that enables (not blocks), costs that are predictable, and standards that accelerate (not slow down) teams.

We're migrating from Azure/Databricks to Google Cloud Platform with a clear mandate: build it right from day one. No legacy debt. No ungoverned pipelines. No cost surprises.

We're looking for a Staff Data Engineer with a rare blend: deep hands-on technical skills in data platforms plus strategic thinking in governance, cost optimization, and enablement. Someone who can turn policies into code, transform Google PSO artifacts into reusable templates, and scale best practices across domains—without becoming the "policy police."

Your Mission

You'll be the technical backbone of our Data & Analytics Center of Excellence (CoE), translating governance strategy into automation, patterns, and tooling that make "doing the right thing" the fastest and easiest path for data teams.

You'll work hand-in-hand with our Data Architect and Google Cloud Professional Services to:

• Implement governance-as-code
• Embed FinOps discipline into every pipeline, dataset, and model from day one.
• Build reusable templates, accelerators, and frameworks that scale across domains 
• Enable federated governance: empowering  teams with self-service tooling, guardrails, and observability.

Key Responsibilities

Governance Engineering & Automation

• Design and implement governance-as-code frameworks using GCP-native tools
• Build automated workflows for data classification, lineage tracking, quality validation, and compliance reporting (LGPD, GDPR, ISO 27001).
• Create reusable Infrastructure-as-Code (IaC) modules (Terraform) for governance foundations: project structure, IAM roles, security policies, audit logging, retention policies.
• Implement the Governance Seal framework: automated validation that datasets/pipelines meet minimum standards (quality, security, documentation, cost efficiency) before entering production.

FinOps for Data & Cost Optimization

• Embed FinOps best practices into CoE templates: partitioning strategies, clustering, storage classes (Standard/Nearline/Coldline/Archive), lifecycle policies, query optimization, slot reservations, autoscaling.
• Build cost monitoring and alerting for GCP data services.
• Identify, remediate and direct cost waste: unused tables, redundant pipelines, inefficient queries, over-provisioned resources.

CoE Platforms, Templates & Accelerators

• Transform deliverables (TDDs, IaC modules, pipeline patterns, KT sessions) into production-ready CoE standards: documented, versioned, tested, and reusable.
• Build a catalog of pipeline patterns and templates for common use cases: batch ingestion (JDBC, APIs, files), streaming (Pub/Sub, Kafka), CDC, data contracts, gold layer serving (fast + analytical).
• Develop self-service toolkits for Data Stewards and domain engineers: project setup scripts, data contract generators, quality rule templates, lineage visualization, metadata enrichment.
• Establish CI/CD patterns for data pipelines: automated testing (schema validation, data quality, security checks), deployment gates (Governance Seal validation), rollback strategies.

Data Modeling & Storage Design (Governance Lens)

• Design reference data models that embed governance from the start: clear ownership, semantic definitions, access policies, retention rules, lineage traceability.
• Optimize storage and compute for both performance and cost: partitioning, clustering, indexing, compression (Parquet, Avro), Delta/Iceberg table formats.
• Define standards for data contracts (schemas, SLAs, ownership, change management) and implement them as code (Avro schemas, Protobuf, dbt contracts, data validation frameworks).

Observability, Quality & Reliability

• Build data quality checks 
• Implement end-to-end data lineage (Dataplex, OpenLineage, custom metadata extraction) from source systems to analytics/AI consumption.
• Build monitoring and alerting for governance KPIs: policy compliance, data freshness, quality SLA breaches, access anomalies, cost overruns.
• Define and enforce SLAs/SLOs for data delivery, accuracy, and availability—across raw, trusted, and gold layers.

Enablement & Leadership

• Act as technical mentor and sparring partner for Data Stewards, domain engineers, and analytics teams adopting CoE standards.
• Lead design reviews and architecture spikes for governance, FinOps, and platform patterns.
• Produce playbooks, runbooks, and hands-on labs: "How to set up a governed project in GCP," "FinOps checklist for BigQuery," "Implementing dynamic data masking," etc.
• Facilitate Community of Practice sessions: share patterns, troubleshoot blockers, celebrate wins, iterate on feedback.

What We’re Looking For

Experience

• 6+ years in Data Engineering, Platform Engineering, or Data Infrastructure roles, with at least 2 years focused on governance, data quality, or platform enablement.
• Proven experience implementing data governance frameworks in production: metadata management, access control, data quality, lineage, compliance.
• Hands-on experience with FinOps for data platforms: cost monitoring, optimization, chargeback/showback models, budgeting.
• Experience building reusable frameworks, templates, or internal platforms that other engineers consume (not just one-off pipelines).

Technical Foundations

• GCP expertise (required): BigQuery (IAM, policies, partitioning, clustering, masking), Dataplex (lakes, zones, catalog, lineage, quality), Cloud Storage, Pub/Sub, Dataproc, Composer/Airflow, Cloud DLP, IAM.
• Infrastructure-as-Code: Terraform (or equivalent) for provisioning and managing GCP data infrastructure at scale.
• Programming: Strong Python and SQL; ability to write clean, testable, maintainable code for data pipelines and automation.
• Data modeling: Deep understanding of dimensional modeling, event sourcing, CDC, slowly changing dimensions, data contracts, schema evolution.
• CI/CD for data: Experience with automated testing, deployment pipelines, version control (Git), and release management for data products.
• Data quality & observability tools: Great Expectations, dbt, Dataplex Data Quality, OpenLineage, or similar.

Governance & Compliance Knowledge

• • Understanding of data privacy regulations (LGPD, GDPR) and how to implement technical controls: data classification, masking, anonymization, retention, audit trails.
  • Experience with Data Loss Prevention (DLP) tools and techniques: scanning, tokenization, redaction, de-identification.
  • Familiarity with Data Mesh or federated governance models: domain ownership, data as a product, self-serve platforms, governance as guardrails (not gates).

Bonus Points

• Experience with Azure/Databricks → GCP migrations, especially governance and cost remediation during migration.
• Knowledge of ML governance: feature stores, model lineage, experiment tracking, model monitoring, responsible AI practices.
• Contributions to open-source data governance or quality frameworks (Great Expectations, dbt packages, OpenLineage, Amundsen, Datahub, etc.).
• Experience with FinOps certification or formal FinOps programs (cloud cost management, budget forecasting, optimization strategies).
• Background in compliance audits or enterprise data governance programs (ISO 27001, SOC 2, PCI-DSS).

Why Join Us

You'll join a company with global ambitions and a highly motivated Data team at a critical inflection point: migrating to a modern cloud stack and building the governance, cost discipline, and enablement culture that will scale for years to come.

Here, you won't just implement tools—you'll architect the foundations of how Blip governs, optimizes, and democratizes data. You'll work directly with Google Cloud Professional Services, shape corporate standards, and enable dozens of engineers and analysts to build faster, safer, and smarter.

This is a rare opportunity to be the "governance engineer" who makes governance loved, not feared.

Informações adicionais

The role:

AlphaSights is seeking a highly experienced, self-driven Senior Test Engineer to join our Software Engineering Team. We are a digital business in which continuous uptime, product quality, and user experience are critical to success. The role of the Test Engineer therefore represents a visible and valued opportunity to have an immediate impact. Working alongside Software Engineering and Product Management, you will lead the design and implementation of automated testing solutions that scale across our platform, ensuring our applications are reliable, scalable, and meet the highest standards across frontend, backend, and APIs.

You must be proactive, creative, and collaborative, always looking for ways to improve your own work while supporting the wider team’s success. This is a hands-on, leadership-oriented role: while you will continue developing and maintaining automated tests, you will also lead Test Engineering strategies, set technical standards, and mentor QA team members in their transition to Test Engineering and help define best practices for testing, quality, and reliability. In this fast-paced environment, you will maintain a positive, problem-solving mindset and embrace the challenge of delivering seamless user experiences through robust test automation.

Working largely with the teams based in London/Portugal, you will also have the opportunity to work with teams based in other offices across EMEA, US and Asia.

What you’ll do:

• Lead the design and development of automated test plans, suites, and frameworks across multiple projects to ensure comprehensive test coverage and high-quality releases
• Mentor and guide junior QA engineers, helping them develop their automation skills and fostering a culture of quality and best practices
• Maintain and scale test automation infrastructure, ensuring it supports CI/CD pipelines, cross-platform validation, and fast feedback loops
• Perform targeted manual testing, including exploratory testing, edge-case validation, and UI/UX verification where required
• Collaborate closely with Engineering and Product teams to define test strategies, acceptance criteria, and testing priorities for complex features
• Drive cross-team initiatives to improve QA processes, testing tools, and overall engineering quality standards
• Monitor, triage, and investigate test failures, raising clear and actionable bugs while working with engineering teams to ensure timely resolution
• Provide feedback on UI/UX enhancements and ensure that automated tests reflect real user flows and edge-case scenarios
• Influence technical strategy related to performance, load, and security testing, and advocate for automation best practices across the organization

Who you are:

• You probably have a degree in a STEM subject, but we’re happy to work with people who perfected their craft via a different route.
• Experience working at a similar level in a mature Engineering team, and looking to take your career to the next level. We’re looking for people who have incredible potential.
• Technical expertise in designing, building, and scaling automated test frameworks using modern tools (ideally Cypress or Playwright), and proficiency in at least one programming language such as TypeScript, JavaScript, Python, or Java. Demonstrated ability to architect automation solutions across frontend, backend, and APIs, ensuring maintainability, scalability, and fast feedback in CI/CD pipelines, with a strong understanding of distributed systems, data validation (SQL/NoSQL), and test integration within microservice-based architectures.
• Proven track record – you’ve made a demonstrable impact in your previous roles, standing out from your peers. Highly driven and proactive – you relentlessly and independently push through hurdles and drive towards excellent outcomes.
• Meticulous – you hold high standards and have an obsessive attention to detail.

Bonus points if you have:

• Experience setting up or scaling automation frameworks from scratch.
• Experience with performance, load, or security testing tools.
• Track record of mentoring or leading Test Engineering teams.
• Experience with native mobile application testing, Kubernetes, microservices architecture, or cloud-based infrastructure.

Learn more about our tech organization! Don't worry if your experience or background doesn't match all of these areas, we believe a broad spectrum of experience provides great perspective on solving problems in new and innovative ways and we’d love to hear from you.

AlphaSights is an equal opportunity employer.

THIS IS A REMOTE POSITION EXCLUSIVELY FOR BRAZILIAN CITIZENS.