We’re hiring a Senior Manager to lead Security Governance and the Security Third-Party Risk Management (TPRM) function. This role owns program strategy, operational maturity, and stakeholder alignment for security governance, vendor risk, and third-party integration risk. The manager will drive policy and control frameworks, remediate audit findings, deliver measurable program KPIs, and grow a high-performing team that executes vendor diligence, monitoring, and governance at scale.

Our Security Governance and TPRM programs must move from tactical firefighting to predictable, measurable operations that scale with the business. This leader will set the security risk posture, tighten governance and fourth-party oversight, improve tooling and automation adoption, and ensure timely, actionable escalations so senior leadership can make the right business decisions.

What You'll Do

Program strategy & governance

• Own Security Governance: maintain and evolve security policies, standards, and control frameworks (e.g., NIST CSF, ISO 27001), including mapping to controls and compliance requirements (SOC2, PCI, applicable regulations).
• Lead program maturity planning, roadmaps, and cross-functional governance forums (e.g., security steering committee, risk council).
• Define and enforce security risk appetite and decision criteria for third-party relationships and integrations.

Third-party risk management

• Lead the Security TPRM function across vendor lifecycle: intake/onboarding, due diligence (IRQ/DDQ/SME reviews), contracting handoffs, ongoing monitoring, periodic reviews, and offboarding.
• Ensure robust fourth-party oversight, including subprocessors, and manage remediation/QA cycles driven by Internal Audit and regulators.
• Oversee high-risk vendor decisions and escalations; establish clear RACI for partnership contracts and security acceptance criteria.

Operational excellence & tooling

• Own program KPIs, dashboards, and reporting (Jira STPRM Ops, AuditBoard, Sigma/BI, MetricStream). Drive improvements in throughput, turnaround, backlog age, and remediation velocity.
• Partner with Automation/TPRM Ops to operationalize threat-modeling outputs, integration inventories, pre-integration gates, and CI/CD checks; prioritize automations that reduce manual work and surface strategic escalations.
• Implement and maintain QA processes (quarterly QA), runbooks, SOPs for ticket ownership, and evidence standards.

People & stakeholder leadership

• Build, coach, and scale the Governance and TPRM teams: hiring, performance management, career development, and team morale.
• Act as the primary security contact for Legal, Procurement, Privacy, Product, and Engineering on vendor risk and governance matters.
• Represent Security in executive forums, audit meetings, and regulatory engagements; own remediation commitments and timelines.

Audit, compliance & risk reporting

• Serve as the security liaison for Internal Audit and external assessments; ensure timely remediation of findings and demonstrable progress.
• Produce regular program health reporting for senior leadership and Board-level stakeholders.

Success metrics (examples)

• Vendors reviewed per month and % critical vendors reviewed on schedule
• Average review turnaround time and backlog age distribution
• % tickets with clear owner and SLA met
• Time to remediate Internal Audit findings and completion rate
• Implementation count of automated checks/runbooks and pre-integration gates
• Team engagement / retention and time-to-productivity for new hires

What We Look For

• 7+ years in information security, risk management, or GRC roles, with a minimum of 3 years managing teams (or equivalent leadership experience).
• Demonstrated ownership of a TPRM program or security governance program in a regulated or high-growth technology environment (fintech preferred).
• Strong knowledge of security frameworks (NIST, ISO), compliance standards (SOC2, PCI), and vendor risk processes (IRQ/DDQ/SME assessments).
• Hands-on familiarity with TPRM/GRC tooling and observability: AuditBoard (or equivalent), Jira, BI tools (Sigma/Tableau/Looker), and experience with integrations/APIs.
• Excellent stakeholder management across legal, procurement, engineering, product, and executive leadership.
• Proven experience translating audit findings into operational remediation plans and measurable outcomes.
• Strong communication skills — able to present risk to technical and non-technical audiences and to influence decisions.
• Certifications such as CISSP, CISM, CRISC, or similar.
• Practical experience with threat-modeling approaches and third-party integration security (API, SSO/OAuth/SAML, TLS).
• Experience scaling automation for GRC/TPRM programs and integrating security checks into CI/CD pipelines.
• Prior experience in fintech or highly regulated industries.

This posting is for an existing vacancy.

Pay Grade - Q
Equity Grade - 6

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

CAN base pay range per year: $198,000 - $248,000


#LI-Remote

About the Team:

We’re looking for a Staff Software Engineer I/II to join our Data Ingestion Team, which builds and operates the critical infrastructure that serves as the “front door” of StackAdapt’s event flow. In this role, you’ll own technical direction for critical parts of our ingestion platform, lead large-scale initiatives, and shape how data flows across the company.

The Data Ingestion team tackles complex distributed systems challenges at massive scale, with a focus on scalability, performance, and reliability. Our systems process over 10 billion events per day, powering core functions across bidding, reporting, billing, analytics, and machine learning. You will work on challenging technical problems and partner with teams across the company to drive key initiatives.

We design + build low-latency, highly reliable distributed systems for impressions, clicks, conversions, and third-party signals, ensuring data is accurate and available to downstream teams in real time. This is a high-impact area at the core of StackAdapt’s platform, the systems you own will directly shape data quality, system reliability, and the speed at which teams across the company can build and innovate. Our work sits at the cutting edge of large-scale distributed systems, leveraging modern technologies and architectures to solve complex real-time data challenges. The core stack includes Golang, Kafka, TiDB, Aerospike, Vitess, Kubernetes, and more.

If you enjoy solving complex distributed systems problems at scale and driving technical impact across teams, this role would be a great fit for you.

StackAdapt is a Remote First company. We are open to candidates located anywhere in Canada or the United States for this position.

What You’ll Be Doing:

• Own and lead large technical initiatives end-to-end, from design through production and monitoring
• Provide technical leadership and mentorship to engineers across the team
• Design, build, and operate highly scalable, distributed ingestion services for real-time and near-real-time scenarios
• Contribute hands-on as needed while enabling the team to execute effectively
• Build and maintain event ingestion pipelines using streaming technologies like Kafka
• Work with high-volume storage systems and databases to persist and serve data efficiently
• Partner with Data, ML, Product, and Platform teams to support evolving requirements
• Improve code quality, testing practices, system reliability, and observability
• Participate in design reviews, code reviews, and architectural discussions
• Balance and prioritize projects to maximize impact and align with company objectives

What You’ll Bring to the Table:

• Extensive experience building distributed systems and high-throughput backend services
• Proven ability to lead technical direction and drive large, cross-team initiatives
• Strong problem-solving and communication skills, with comfort working in ambiguous, complex domains
• Collaborative mindset with the ability to influence across teams
• Ability to think strategically, lead technically, and drive high-impact, scalable solutions
• Hands-on experience with streaming systems (Kafka or similar)
• Strong understanding of distributed systems trade-offs (consistency, availability, partition tolerance, scalability)
• Maintains an AI-forward approach to software engineering - leveraging AI to boost productivity, collaboration, and business automation
• Bonus: Familiarity with AdTech, event-driven architectures, or analytics systems

#LI-TM8

We are hiring a Full Stack Developer to accelerate the growth and technical evolution of our marketing website, with a focus on building high-performance front-end experiences backed by stable, scalable WordPress logic. This role is responsible for executing complex initiatives across the entire stack—from custom PHP and plugin development to the integration of React-based components. You will ensure our site remains agile, performant, and reliable while adhering to strict CI/CD governance and security standards.

Your work will be central to expanding our team’s capacity to ship, test, and optimize. By bridging the gap between sophisticated UI requirements and backend CMS architecture, you will help move high-impact projects forward more quickly and provide the technical depth needed to solve multi-layered problems. You will play a key role in maintaining a clean, well-documented codebase that supports both rapid experimentation and long-term stability.

What You’ll Do

• Full-Stack Troubleshooting: Resolve complex bugs across the entire stack, providing root-cause analysis and sustainable fixes that align with site-wide standards.

• Hybrid WordPress Development: Build and maintain custom themes/plugins while integrating React-based components, ensuring a seamless bridge between PHP logic and modern JS frameworks.

• Optimization & Maintenance: Audit and refactor legacy code, optimize ACF structures, optimize database queries,  and streamline the WordPress admin experience to improve site performance and editor efficiency.

• CI/CD & Release Discipline: Work strictly within established GitHub-based workflows and Pantheon environments, maintaining high standards for code reviews, commit hygiene, and deployment integrity.

• Backend Support & Logic: Dig into custom plugins, PHP functions, and API integrations to ensure stability and logic consistency.

• Cross-Functional Collaboration: Partner with Senior leads to execute complex site initiatives, ensuring clean code and accurate data flow for business-critical optimizations.

The Experience You Bring

• 5+ Years of Professional Development: Proven experience in a mid-to-senior role working on high-traffic, enterprise-level WordPress websites.

• Advanced WordPress & PHP: Deep knowledge of the WordPress lifecycle, custom plugin development, and secure, efficient PHP coding practices.

• Javascript & React Proficiency: Strong experience with React is a requirement. You should be comfortable maintaining, debugging, and integrating React components into a PHP-driven architecture, including managing state, data flow, and performance.

• Modern JS & CSS: Mastery of ES6+, CSS/SCSS, and build tools (e.g., Vite, Webpack). You understand how to build for performance, accessibility (WCAG 2.1), and responsiveness.

• Data & CMS Architecture: Experience managing complex ACF (Advanced Custom Fields) structures and optimizing the "editor experience" within the CMS.

• Deployment Discipline: Experience working in a GitHub-driven CI/CD pipeline, branch-based development and managing multi-environment hosting (ideally Pantheon). Familiarity with Pantheon, GitHub Actions, and branch-based development. You understand that how you ship is just as important as what you ship.

• Clear Communication: Ability to document technical logic and contribute to team checklists to ensure consistent standards across the codebase.

Preferred Skills

• Experience building for A/B testing or personalization is highly preferred; you understand how front-end changes impact tracking and measurement.

• Experience with automated testing and quality assurance frameworks (e.g., visual regression, unit testing, or end-to-end testing) to ensure code reliability and catch regressions before they reach production.

• Ability to document custom logic and API flows clearly so the rest of the team can maintain your work.

• Knowledge of Core Web Vitals and experience using tools like New Relic or Query Monitor to identify bottlenecks.

Compensation

Boomi is committed to fair and equitable compensation practices. Base compensation for this position ranges from $106,000 - $133,000 CAD annually + applicable bonus. Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location.

Drive the future of resilient, cloud-first database platforms powering mission-critical payment ecosystems.

The Role

We are seeking a highly skilled AppOps DBA to join our Technology & Engineering team. In this role, you will play a key part in developing, operationalizing, and supporting next-generation on-premises and cloud database solutions. You will provide technical leadership across Oracle, Exadata, and Aurora PostgreSQL platforms, helping to ensure high availability, scalability, security, and operational excellence across mission-critical environments.

Working closely with Development, QA, Platform Engineering, and AppOps teams, you will contribute to automation-led database operations, cloud transformation initiatives, and continuous performance optimization in a fast-paced, highly collaborative environment.

What You’ll Do

• Manage and optimize Oracle, PostgreSQL, Aurora, AWS RDS, and Exadata database environments to ensure performance, reliability, and availability.
• Lead database operationalization initiatives including automation, observability, resiliency, backup, recovery, replication, and disaster recovery strategies.
• Support and influence cloud migration programs from Oracle on-premises environments to AWS-based Oracle and Aurora PostgreSQL platforms.
• Implement CI/CD pipelines, Infrastructure as Code practices, and intelligent automation to streamline deployment and operational processes.
• Collaborate cross-functionally with engineering, product, and support teams while participating in rotating on-call production support activities.

What We’re Looking For

• Strong hands-on experience managing Oracle Exadata, AWS RDS, Oracle, and Aurora PostgreSQL database environments.
• Expertise in AWS technologies including EC2, S3, Aurora, Redshift, AWS DMS, and AWS Schema Conversion Tool (SCT).
• Deep understanding of database architecture, SQL tuning, PL/SQL, performance optimization, backup and recovery strategies, and high-availability design.
• Experience with DevOps methodologies, container platforms such as Kubernetes and Docker, and Infrastructure as Code tools including Terraform, CloudFormation, and Ansible.
• Excellent communication, collaboration, and technical documentation skills, with the ability to work effectively across business and technical teams.

Bonus Points For

• AWS Certified Database – Specialty certification.
• AWS Certified Data Engineer or AWS Certified Solutions Architect certification.
• Oracle Cloud or Oracle Database certifications.
• Experience mentoring technical teams and driving operational best practices.
• Previous experience supporting large-scale distributed production environments in financial services or highly regulated industries.

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions.
• Work in a collaborative, flat, and entrepreneurial consulting culture.
• Access continuous learning, training, and industry certifications.
• Be part of a team shaping the future of digital financial services.
• Help shape the future of digital transformation across FS & Energy.

Benefits

• Comprehensive Benefits Coverage – 100% company-paid health, life, and disability insurance effective from Day 1 of employment.
• Retirement Savings Program – RRSP with optional employer matching contributions.
• Virtual Health Care and Employee & Family Assistance Program available to employees and dependents.
• Enhanced parental leave benefits, wellness reimbursement, and new parent support programs.
• Business Coach from Day 1 with continuous learning and development opportunities.

Inclusion at Capco

We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

Use of Artificial Intelligence in Talent Acquisition

At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.

Why This Role Is Open

We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact.

#LI-hybrid

Pay Grade - B
Equity Grade - 1

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

CAN base pay range per year: $39,000 - $59,000 CAD

Please note that visa sponsorship is not available for this position.

This posting is for an existing vacancy.

#LI-Remote

Software Developer in Test Co-op 

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Job Summary 

We are currently hiring Software Developer in Test (SDET) Interns who are passionate about software quality for our engineering teams in Waterloo, Ontario. Our SDETs are responsible for writing test cases, automating test cases, executing manual tests and maintaining our automated test infrastructure. Our interns work alongside our full-time Software Engineers and QA Engineers on real products and services that millions of customers use everyday.

Job Responsibilities

• Designing, developing, maintaining and executing test cases with maximum requirement coverage.

• Performing functional, integration and regression testing using manual and automated approaches.

• Collaborating with QA, Developers and Project managers to understand feature requirements, identifying acceptance criteria, and discovering and resolving issues.

• Working with the teams responsible for the PlayStation®4 Console Store as well as teams working on applications and tooling for our PlayStation®5 console.

Minimum Requirements

• Programming experience in popular test scripting languages.

• Good understanding of object-oriented principles. 

• Good understanding of software development life cycle and testing methodologies.

Preferred Requirements

• Experience with test automation

• Proficient with JavaScript and Python

• Knowledge of HTML5 and CSS3 features and modern browser architecture

• Familiarity with version control (ex. GitHub)

• Experience testing single-page web applications

• Experience working and testing REST API's

• Experience with Agile/Scrum software development methodologies and strong understanding of engineering best practices

• Excellent communication skills, and hopefully a good sense of humor!

Benefits

• Above average pay based on your current work term, verified by the latest co-op earnings report on the UWaterloo website. Feel free to ask about compensation in the interview!

• PlayStation game vouchers for select PS5 games that are released during the co-op term

• PlayStation store credit every month

• Access to our employee store with discounts on select Sony/PlayStation products

• Paid lunch for team/company special events

• Hackathons

• Career/personal development resources

A few other things you should know:

• Our office is a fun, relaxed and casual environment. We’re a tight-knit community of about 50+ full-time employees, and we enjoy welcoming new co-ops each term (we typically have 5 or more)

• We're currently offering a hybrid work environment, with some folks working remotely and others working from the office. You can choose what suits you best! If you do choose to work remotely, you'll find that we connect heavily over Slack and video conferencing. During lunch breaks and team hangouts you'll find folks playing network-based games and connecting about things outside of work.

  • Please note that Day 1 of your co-op term will be held onsite at our office in Waterloo, ON.

This post is describing an existing vacancy at SIE.  As part of the Foundational Systems and Experiences Engineering (FSEE) organization, this role contributes directly and takes ownership of the infrastructure, tooling, and automation that empower PlayStation developers worldwide. Our team builds and maintains the systems that support build, test, and release workflows across console, mobile, web, and PC platforms. The ideal candidate is passionate about developer productivity, highly collaborative, and motivated by solving complex technical problems that enable development teams to deliver exceptional experiences to PlayStation users.

This position offers the opportunity to work at global scale, partnering with engineering, QA, operations, and platform teams to enhance delivery pipelines, streamline development processes, and ensure the reliability, security, and scalability of the platforms that power the PlayStation ecosystem, while influencing technical direction within their domain.

Responsibilities

• Design, develop, and maintain software build and release pipelines that support delivery across PlayStation consoles, Web, Mobile, and PC platforms.

• Automate provisioning, configuration, and lifecycle management of cloud infrastructure using Infrastructure-as-Code (IaC) to enable consistent, secure, and scalable deployments.

• Build internal tools and applications that streamline development workflows and accelerate software delivery.

• Engage closely with dependent engineering, QA, and operations teams to understand requirements, remove obstacles, and ensure smooth end-to-end delivery, often driving alignment across teams.

• Monitor and analyze telemetry (metrics, logs, traces) to detect issues, identify improvement opportunities, and lead efforts to improve operational excellence across CI/CD systems and tools.

• Develop dashboards and visualizations to communicate system performance, reliability, and pipeline health.

• Identify and resolve CI/CD challenges proactively, providing support to development teams and continually improving system resilience.

• Produce clear, high-quality documentation including tutorials, how-to guides, references, and conceptual explanations for infrastructure, pipelines, and internally developed tools.

• Collaborate with globally distributed team members and developers across all SIE offices to design and deliver scalable PlayStation software experiences.

• Work across diverse web technology stacks and environments, adapting solutions to multiple platforms and application architectures, and guiding best practices where appropriate.

Skills & Qualifications

Minimum Requirements

• Bachelor’s degree or equivalent in Computer Science, Engineering, or a related field.

• Strong understanding of object-oriented programming principles.

• Knowledge of fundamental data structures and algorithms.

• Experience with Git and GitHub for source control and workflow management.

• Experience developing with JavaScript and/or TypeScript.

• Familiarity with modern web technologies, package managers, and frameworks.

• Experience with container orchestration (Docker, Kubernetes).

• Comfort working within Linux environments and command-line tooling.

• Experience with CI/CD systems such as Jenkins or GitHub Actions.

• Excellent communication, collaboration, and problem-solving abilities.

Preferred Requirements

• Experience integrating or developing against RESTful APIs.

• Understanding of Linux and Windows operating system fundamentals.

• Familiarity with observability platforms (Grafana, Prometheus, Loki, etc.).

• Strong understanding of Infrastructure As Code, and experience with Cloudformation or CDK

• Extensive experience working with AWS services (e.g., EC2, EKS, S3, RDS, etc.).

• Hands-on experience with CI/CD workflows, using Jenkins or GitHub Actions at an advanced level.

Overview

This post is describing an existing vacancy at SIE. As part of the Foundational Systems and Experiences Engineering (FSEE) organization, this role contributes directly to the infrastructure, tooling, and automation that empower PlayStation developers worldwide. Our team builds and maintains the systems that support build, test, and release workflows across console, mobile, web, and PC platforms. The ideal candidate is passionate about developer productivity, highly collaborative, and motivated by solving complex technical problems that enable development teams to deliver exceptional experiences to PlayStation users.

This position offers the opportunity to work at global scale, partnering with engineering, QA, operations, and platform teams to enhance delivery pipelines, streamline development processes, and ensure the reliability, security, and scalability of the platforms that power the PlayStation ecosystem.

Responsibilities

• Design, develop, and maintain software build and release pipelines that support delivery across PlayStation consoles, Web, Mobile, and PC platforms.
• Automate provisioning, configuration, and lifecycle management of cloud infrastructure using Infrastructure-as-Code (IaC) to enable consistent, secure, and scalable deployments.
• Build internal tools and applications that streamline development workflows and accelerate software delivery.
• Engage closely with dependent engineering, QA, and operations teams to understand requirements, remove obstacles, and ensure smooth end-to-end delivery.
• Monitor and analyze telemetry (metrics, logs, traces) to detect issues, identify improvement opportunities, and drive operational excellence across CI/CD systems and tools.
• Develop dashboards and visualizations to communicate system performance, reliability, and pipeline health.
• Identify and resolve CI/CD challenges proactively, providing support to development teams and continually improving system resilience.
• Produce clear, high-quality documentation including tutorials, how-to guides, references, and conceptual explanations for infrastructure, pipelines, and internally developed tools.
• Collaborate with globally distributed team members and developers across all SIE offices to design and deliver scalable PlayStation software experiences.
• Work across diverse web technology stacks and environments, adapting solutions to multiple platforms and application architectures.

Skills & Qualifications

Minimum Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
• Strong understanding of object-oriented programming principles.
• Knowledge of fundamental data structures and algorithms.
• Experience with Git and GitHub for source control and workflow management.
• Experience developing with JavaScript and/or TypeScript.
• Familiarity with modern web technologies, package managers, and frameworks.
• Experience with container orchestration (Docker, Kubernetes).
• Comfort working within Linux environments and command-line tooling.
• Experience with CI/CD systems such as Jenkins or GitHub Actions.
• Excellent communication, collaboration, and problem-solving abilities.

Preferred Requirements

• Experience integrating or developing against RESTful APIs.
• Understanding of Linux and Windows operating system fundamentals.
• Familiarity with observability platforms (Grafana, Prometheus, Loki, etc.).
• Experience working with AWS services (e.g., EC2, EKS, S3, RDS, etc.).
• Hands-on experience with CI/CD workflows using Jenkins or GitHub Actions beyond basic usage.

Job Summary

Join PlayStation as a Tools & Build Software Engineer to drive the future of CI/CD, designing and optimizing scalable pipelines for global game development. This role offers the chance to lead critical initiatives, mentor talent, and shape best practices in a dynamic entertainment leader.

Job Role Responsibilities:

• Design, develop, and maintain scalable CI/CD pipelines across diverse platforms (PlayStation consoles, Web, Mobile, PC) with a focus on Jenkins and GitHub Actions
• Modernize and standardize build, test, and release workflows across teams, ensuring reliability, speed, and developer efficiency
• Partner closely with engineering, QA, and operations teams to understand their workflows and proactively build solutions that remove friction
• Own the strategy for pipeline health: implement monitoring, automated recovery, and continuous improvements to minimize build/test failures and downtime
• Develop tools and frameworks to improve build reproducibility, dependency management, and artifact handling
• Collaborate with global teams to drive alignment on CI/CD strategy and support large-scale software delivery at PlayStation

Minimum Requirements:

• Strong understanding of software engineering fundamentals, including object-oriented principles, data structures, and algorithms
• Experience with version control (Git, GitHub)
• Hands-on experience with Jenkins and/or GitHub Actions at scale
• Experience with containerization (Docker) and working with Linux-based build environments
• Proven ability to design and maintain scalable build and automation pipelines in complex engineering environments
• Excellent problem-solving and debugging skills in CI/CD contexts

Preferred Requirements:

• Experience leading CI/CD initiatives or driving adoption of new build/release systems across multiple teams
• Experience with Kubernetes or similar orchestration technologies
• Knowledge of Linux and Windows build environments, including cross-compilation or multi-platform support
• Familiarity with build acceleration techniques (caching, parallelization, artifact repositories)
• Excellent communication and collaboration skills, with the ability to influence across engineering organizations

#LI-RG1

Your role
As an analytics engineer, you’ll be an integral part of our data analysis and QA team, providing essential data support for our cutting-edge Agentic AI initiatives, specifically with ASR and NLP teams. A key focus will be on leveraging data analysis to identify and drive optimization of the conversational flows and underlying data infrastructure for agentic voice and chat solutions. You will actively seek opportunities to improve the team’s productivity and workflow through automation and process optimization, including implementing automated QA for our agentic systems.

This position reports to the manager of the Data Analysis and QA team and has the opportunity to be based in our Vancouver, Canada Office.

What you’ll do 

• You will work closely with other Agentic AI teams to test and evaluate our Agentic voice and chat solutions.
• You will design and implement data logging and monitoring strategies to capture key analytical insights.
• You will utilize data analysis to identify areas for optimization in the voice bot's conversational flows and data pipeline.
• You will build and maintain data pipelines on Vertex AI pipelines. 
• You will work closely with the AI Platform team to build tooling for data science projects. 
• You will implement automation and processes to improve our workflow. 
• You will create and maintain dashboards (Tableau) and data pipelines (Dataform) that help drive product and business decisions.
• You will contribute to our continuous efforts to enforce data privacy and compliance. 
• You will collaborate with cross-functional teams, including AI, engineering, and product teams.

Skills you’ll bring 

• Bachelor's or Master’s degree in Computer Science, Software Engineering, or related fields.
• 1 - 3 years of working experience with software engineering or data engineering projects. 
• 1 - 3 years of experience with Python, working with GCP, including storage, BigQuery, Compute, Kubernetes, or similar.
• 1 - 3 years of experience with SQL, able to optimize complex SQL queries and build data pipelines. 
• Experience with BI tools such as Tableau. 
• Experience analyzing the performance of conversational AI systems (e.g., voice bots, chatbots) and collaborating with cross-functional teams (AI, Product) on data-driven improvements.
• Experience working with popular LLM frameworks.
• Strong problem-solving and analytical abilities, with the capacity to handle complex technical and analytical problems.

Position Overview

We're seeking a highly motivated and analytical Senior, Tech Risk and AI Automation, to play a pivotal role in building an AI-first internal audit and risk function. This role is the first of its kind and an opportunity for an audit individual with a passion for technology and innovation to drive the future of assurance and risk through AI and automation. You will be at the forefront of our efforts to build and scale an industry-leading AI assurance program. While your initial focus will be on leveraging agentic AI to transform SOX testing, you'll have opportunities to impact cross-functional areas including security, platform regulatory risks and non-financial metrics. If you're eager to join a team that's shaping the future of risk and automation and influencing how mission-driven organizations operate, this is the perfect opportunity for you!

What You’ll Do

• Architect and scale our SOX compliance program by designing, developing, and maintaining AI-driven testing that enhances accuracy, provides real-time insights, and reduces manual overhead.
• Spearhead the testing of internal controls using agentic AI systems to identify and mitigate potential threats.
• Partner closely with Engineering, IT, and business teams to integrate our AI automation with internal systems, enabling end-to-end automated assurance workflows.
• Serve as a subject matter expert and champion for the use of AI and automation in risk management.
• Contribute to a culture of innovation and excellence within the Risk Advisory and Assurance team.

Who You Might Be

• An experienced professional with 2 to 4 years of experience in a Big 4 accounting firm, internal audit, and/or compliance function with a demonstrated passion for technology and automation.
• A subject matter expert with experience supporting SOX and/or security compliance testing in the technology industry, preferably platform companies.
• A self-motivated, results-oriented technology-first thinker with a proactive and creative approach to problem-solving. You seek "what could be" and are driven to build it.
• A collaborator with a strong work ethic and enthusiasm for learning, who thrives in a fast-paced, dynamic environment.

Knowledge, Skills, and Abilities

• Professional certifications such as CISA, CPA, CIA, and/or CISSP preferred
• Controls testing experience, including tech general controls, application controls, key reports, and integrations
• Ability to assess complex processes to identify risks and opportunities for automation
• Hands-on experience leveraging AI tools and prompting (i.e., Google AI suite, ChatGPT, specialized AI audit tools, etc)
• Critical thinker that can focus on solutions and comfortable with ambiguity
• Familiarity with programming languages (i.e., SQL and Python) preferred, but not required

Position Overview

We're seeking a highly motivated and analytical Senior, Tech Risk and AI Automation, to play a pivotal role in building an AI-first internal audit and risk function. This role is the first of its kind and an opportunity for an audit individual with a passion for technology and innovation to drive the future of assurance and risk through AI and automation. You will be at the forefront of our efforts to build and scale an industry-leading AI assurance program. While your initial focus will be on leveraging agentic AI to transform SOX testing, you'll have opportunities to impact cross-functional areas including security, platform regulatory risks and non-financial metrics. If you're eager to join a team that's shaping the future of risk and automation and influencing how mission-driven organizations operate, this is the perfect opportunity for you!

What You’ll Do

• Architect and scale our SOX compliance program by designing, developing, and maintaining AI-driven testing that enhances accuracy, provides real-time insights, and reduces manual overhead.
• Spearhead the testing of internal controls using agentic AI systems to identify and mitigate potential threats.
• Partner closely with Engineering, IT, and business teams to integrate our AI automation with internal systems, enabling end-to-end automated assurance workflows.
• Serve as a subject matter expert and champion for the use of AI and automation in risk management.
• Contribute to a culture of innovation and excellence within the Risk Advisory and Assurance team.

Who You Might Be

• An experienced professional with 2 to 4 years of experience in a Big 4 accounting firm, internal audit, and/or compliance function with a demonstrated passion for technology and automation.
• A subject matter expert with experience supporting SOX and/or security compliance testing in the technology industry, preferably platform companies.
• A self-motivated, results-oriented technology-first thinker with a proactive and creative approach to problem-solving. You seek "what could be" and are driven to build it.
• A collaborator with a strong work ethic and enthusiasm for learning, who thrives in a fast-paced, dynamic environment.

Knowledge, Skills, and Abilities

• Professional certifications such as CISA, CPA, CIA, and/or CISSP preferred
• Controls testing experience, including tech general controls, application controls, key reports, and integrations
• Ability to assess complex processes to identify risks and opportunities for automation
• Hands-on experience leveraging AI tools and prompting (i.e., Google AI suite, ChatGPT, specialized AI audit tools, etc)
• Critical thinker that can focus on solutions and comfortable with ambiguity
• Familiarity with programming languages (i.e., SQL and Python) preferred, but not required

We’re looking for a Growth Marketing Manager (SEM and CRO) to own and scale our performance marketing engine across Google Ads, Microsoft Ads, pay-per-click review platforms (e.g., Capterra, Technology Advice), and high-intent organic search. You’ll be responsible for driving efficient, scalable growth across the full funnel—owning strategy, execution, and optimization for both paid and organic channels, with a strong experimentation mindset focused on improving conversion across key landing pages and the website.

This role is ideal for a data-driven marketer who is equally comfortable in keyword strategy, bid management, targeting, on-site conversion rate optimization (CRO), creative testing, and experiment design—and who can translate insights into clear stories and recommendations for marketing, cross-functional partners, and leadership.

Key Responsibilities

SEM

• Own SEM and PPC strategy across Google Ads, Microsoft Ads, and review sites with a focus on high-intent B2B demand.
• Lead keyword strategy (research, clustering, negatives) across core use cases, industries, and competitor terms.
• Manage bids, budgets, and pacing to hit targets for CPL, CVR, CAC, pipeline, and LTV.
• Continuously refine audience and geo targeting, including remarketing lists, customer lists, and intent-based segments.
• Own reporting on CPL, CVR, CAC, and pipeline contribution by channel, campaign, and segment in partnership with RevOps/MarOps.
• Build and maintain a structured experimentation roadmap across keywords, match types, bidding strategies, ad messaging, creative, and landing pages.

CRO

• Collaborate with content and brand to align organic and paid keyword priorities and ensure messaging consistency.
• Lead CRO (conversion rate optimization) across key pages. Define and prioritize experiments on landing pages (forms, CTAs, layouts, offers, social proof, etc).
• Run A/B and multivariate tests using appropriate tools; ensure clean setup, measurement, and statistical rigor.
• Partner with content, design, and web to implement winning variations and scale learnings.
• Own and improve session → lead CVR across high-intent pages (demo, product pages, core content).

AI, Automation & Tooling

• Use AI and automation to accelerate keyword research, ad copy/creative ideation, QA, and analysis.
• Leverage tools like Claude to pull insights from CRM, ad platforms, and internal docs to refine copy, reporting, and reduce manual ops work.

Cross-Functional Collaboration & Communication

• Partner with Product Marketing, Content, Brand, RevOps, and Sales to ensure lead quality, routing, and follow-up processes support performance goals.
• Turn performance and experiment results into clear, concise recommendations for the marketing team, cross functional partners, and leadership.

Must-Haves

• 3+ years B2B growth/performance marketing experience with deep SEM and SEO ownership.
• Hands-on management of Google Ads, Microsoft Ads, and review platforms
• Strong command of CPL, CVR, CAC, and pipeline, and how they connect across the funnel.
• Proven CRO impact: demonstrated wins improving session-to-lead conversion across paid search, PPC, and website.
• Meaningful experience designing, running, and interpreting experiments (A/B tests, structured trials).
• Highly data-driven; advanced comfort in ad platforms and analytics tools (GA, BI, CRM reporting).
• Experience in B2B SaaS or complex, high-ACV sales cycles.
• Familiarity with marketing automation and CRM (HubSpot, Salesforce) for closed-loop reporting.

Compensation

• Raleigh Hub: $100,000.00 - $120,000.00 base + annual bonus opportunity
• Toronto Hub: 85,000.00 - 100,000.00 CAD base + annual bonus opportunity

See yourself at Twilio

Join the team as Twilio’s next Senior Zendesk Business Systems Analyst and Admin, Support Systems

About the job

This position is needed to bring our Customer Support and Operations teams to the next level with systems, tools and automated workflows that improve their productivity. Twilio is seeking a Business Systems Analyst with strong application configuration, system architecture, and workflow building skills.  In this role, you will partner with our Customer Support and Operations teams to understand their business needs and deliver appropriate systems solutions. You will work closely with our program managers, data, systems and engineering teams to enable world-class experiences for our customers and internal business teams at Twilio. You will have the expertise to design and configure enterprise systems for scale and long-term growth. 

Responsibilities

In this role, you’ll:

• Own the design, configuration, and maintenance of our Zendesk instance and associated integrations - including triggers, automation, macros, queries, and dashboards
• Have empathy for our users’ needs and help improve existing processes and innovate new processes utilizing Zendesk to improve client / customer experience
• Collaborate with other Zendesk Business Analysts/ teams / functional groups to ensure cross functional alignment
• Use a combination of standard functionality and custom development to solve business problems and  simplify the design of our support system (Zendesk), in a way that is scalable and extensible as we onboard new businesses to Twilio.
• Be responsive to the needs of our internal users, and efficiently convert requirements into technical solutions that meet the needs of our business teams.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

• 5 + years of experience with system design and configuration of Zendesk.  
• Knowledge of configuring triggers, automation, macros, queries, explore reports and dashboards within Zendesk
• Proactive collaborator and documenter, partner with other teams and stakeholders to deliver the right solutions (based on data) at the right time (well prioritized) with high quality.
• Passionate about getting the best out of our third party systems, integrating them into our ecosystem, and extending them with custom-built solutions which address unmet business needs. Familiar with industry standards, and curious about new applications and technologies.
• Excellent written and verbal communication skills. You will be attending stakeholder meetings including support governance and ops product lead meetings to bring back asks to the admin team and propose solutions.
• Propose AI and Automated solutions within Zendesk that can help the business
• Familiarity with JIRA/Confluence/Google Suite to document requirements, processes and solutions 

Desired:

• Zendesk Support Administrator Certification is preferred, Experience with Salesforce, workforce management tools,QA and other auxiliary systems is a plus
• Technically savvy and preferably have experience with APIs, java scripting, communications, enterprise software, and/or cross-channel systems.
• Hands-on experience working in a customer support or services organization.

Location

This role will be remote and based in Ontario, British Columbia or Alberta, Canada.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

• $99,760.00 (Developing Minimum) - $124,700.00 (Mid)
• Target Bonus Percentage 12.50% 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

We are hiring a Web Production Coordinator to manage the daily execution of content updates, page builds, and site maintenance across our marketing website. This role is the primary driver for website agility, ensuring that stakeholder requests are handled with precision and speed. You will be responsible for the end-to-end publishing process—from building complex layouts using our WordPress component system to managing resource libraries and ensuring site-wide content integrity.

Your work will directly impact the responsiveness of our web team, ensuring that internal partners have a seamless experience getting content to market. You’ll be the expert on our CMS tools, maintaining a high standard for metadata, SEO best practices, and editor experience. This is an ideal role for someone who is highly organized, technically savvy within the WordPress ecosystem, and takes pride in delivering high-quality web updates with speed and precision.

What You’ll Do

• CMS Execution & Publishing: Act as the primary administrator for the WordPress CMS, executing daily updates, publishing new resources, and building out new landing pages using our established component library.

• Page Building & Layout: Utilize field-based editors and our internal design system to assemble high-quality, responsive web pages that adhere to brand guidelines and performance standards.

• Stakeholder Request Management: Field and prioritize incoming web requests from various departments, ensuring clear communication on timelines and successful execution of site updates.

• Quality Assurance & Content Integrity: Perform rigorous QA on all updates to ensure links, tracking parameters, and mobile responsiveness are functioning correctly before going live.

• Media & Resource Management: Manage our digital asset libraries, including optimizing images for the web, organizing PDF resources, and maintaining consistent naming conventions and metadata.

• CMS Optimization: Identify opportunities to improve the "editor experience" within WordPress, suggesting ways to make the admin interface more intuitive for the broader team.

The Experience You Bring

• 3+ Years of Web Production Experience: Proven track record in a high-volume content production role, ideally within an enterprise SaaS or agency environment.

• WordPress Proficiency: Deep comfort navigating the WordPress admin, specifically using custom component controls and field-based editors to build complex layouts, and managing various post types and taxonomies.

• Front-End Fundamentals: Functional knowledge of HTML and CSS to troubleshoot layout issues and make minor styling and in-line adjustments when necessary.

• Attention to Detail: An eagle eye for typos, broken links, and alignment issues; you take pride in the "finishing touches."

• Organization & Prioritization: Strong ability to field and execute diverse web requests from multiple stakeholders. You are skilled at prioritizing tasks in real-time to ensure rapid delivery without compromising on accuracy or quality.

• Digital Asset Knowledge: Understanding of web image formats (WebP, SVG), aspect ratios, and compression techniques to maintain site speed.

• Collaborative Mindset: Excellent communication skills with the ability to translate stakeholder needs into technical execution within the CMS.

Preferred Skills

• Solid understanding of on-page SEO principles, including managing metadata and header hierarchies. Experience with tools like Yoast is a plus.

• Experience managing URL redirects (e.g., Redirection plugin), identifying broken links, and ensuring proper canonicalization across various post types.

• Familiarity with Project Management tools (Asana) to track request workflows.

Compensation

Boomi is committed to fair and equitable compensation practices. Base compensation for this position ranges from $85,000 - $106,000 CAD annually + applicable bonus. Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location.

Overview:

We are building the next generation of our SaaS platform, and we need someone to own the quality architecture that makes it all trustworthy. As a Principal Technology Architect - QA, you will design the systems, standards, and governance that raise the bar for quality across every product segment we ship.

We are an AI-first organization. You will put that into practice by bringing AI-driven testing, intelligent automation, and modern quality tooling into the way our teams work every day. This is a hands-on architecture role, not a policy desk. You will build test frameworks, design quality gates, set reliability targets, and create the shared infrastructure that teams actually adopt because it makes their lives easier.  You will work closely with engineering leadership to connect quality strategy to business outcomes. When you recommend a change, people across the org will listen, because your technical credibility and track record back it up.  You will also mentor engineers, shape how we hire for quality mindset, and help grow the next generation of technical leaders on our teams.  If you get excited about solving hard problems at scale, rethinking how quality works in a modern SaaS org, and leaving things better than you found them, we would love to talk.

What you will do:

• Set the quality architecture direction for the org: design quality gates, define reliability targets, and choose the testing infrastructure that all product segments build on.
• Build and maintain a governance model for quality practices so that standards, processes, and tooling are adopted consistently across engineering teams.
• Design and deliver scalable test automation frameworks that teams can adopt and extend to improve coverage, speed, and confidence in every release.
• Bring AI into quality engineering: evaluate and roll out AI-driven test generation, intelligent test selection, defect prediction, and automated monitoring.
• Own the performance and resilience strategy: set performance budgets, define monitoring standards, and create disaster recovery and incident response frameworks.
• Partner with product and engineering leaders to balance release velocity with system health, making sure teams can ship fast without cutting corners on quality.
• Evaluate and introduce new tools, patterns, and practices that keep our quality approach current as the platform and industry evolve.
• Mentor engineers across teams, raise the bar on how we hire for quality mindset, and contribute to engineering maturity across the organization.
• Represent Precisely externally as a thought leader in quality engineering through talks, writing, or industry engagement.

What we are looking for:

Required:

• Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. Equivalent work experience is accepted in place of a degree. An advanced degree is a plus.
• Experience: 15+ years of progressive experience in software quality engineering, test architecture, or related technical leadership roles, with demonstrated org-wide architecture leadership
• Quality architecture: Deep expertise in test automation frameworks, CI/CD pipeline design, quality gate implementation, and testing strategies for large-scale SaaS platforms.
• AI: Hands-on experience applying AI to quality workflows (e.g. AI-driven test generation, intelligent test selection, or automated defect detection)
• Leadership: Track record of driving adoption of technical standards across multiple teams or product areas, including working with leaders who do not report to you
• Travel is required: Yes – Approximately 10%

AI Skills/Knowledge:

• Comfortable using generative AI tools (e.g. GitHub Copilot, Claude Code, or custom LLM integrations) to accelerate day-to-day quality workflows such as test generation, defect triage, and root-cause analysis.
• Able to critically evaluate AI-generated outputs and set guardrails so that AI-produced test artifacts meet reliability, security, and compliance standards.
• Experience evaluating and integrating AI-powered quality tools (e.g. autonomous testing platforms, AI-based test maintenance, predictive analytics for defect detection) into org-wide workflows.
• Open to continuously adopting new AI capabilities as they emerge and excited to shape how the org integrates them into quality practices.

Preferred Skills:

• Experience defining and scaling quality practices across multiple product segments in a large SaaS or cloud-native organization.
• Familiarity with contract testing, chaos engineering, or advanced reliability practices (SLOs/SLIs, error budgets).
• Bonus points for experience establishing quality centers of excellence or community-of-practice models across engineering organizations.
• Exposure to security testing practices, compliance frameworks, or regulated industry quality standards.
• Experience with observability and monitoring platforms (Datadog, Splunk, Grafana, PagerDuty) at an architectural level.
• Track record of representing an organization externally through conference talks, published writing, or industry working groups in quality engineering.

#LI-SR1

The Director of Marketing Operations Business Partner defines and leads the marketing operating model to accelerate pipeline growth, execution excellence, and deliver performance insights. This role serves as a strategic partner across Revenue Operations, Sales Technology, Data, and Marketing leadership, guiding the design of scalable processes, measurement frameworks, and systems that align marketing execution with business objectives. Reporting to the VP, this role translates business objectives into operational capabilities and  business requirements. This role influences the roadmap direction, and ensures operational readiness and adoption of marketing capabilities that enable teams to execute effectively. This critical role acts as the operational bridge between Marketing strategy and execution, ensuring programs are measurable, scalable, and aligned to pipeline growth.

Based out of Canada or the United States (In Provinces & States we can hire legally), this role will report into the Vice President, Revenue Strategy & Operations.

WHAT YOU’LL DO:

Strategy & Operating Model

• Design and oversee the implementation of  the marketing operations strategy aligned to revenue and demand priorities
• Establish campaign governance, planning cadence, and execution standards
• Design scalable lifecycle processes across demand, field, and customer marketing
• Partner with Marketing leadership on annual planning, segmentation strategy, and program prioritization

Technology & Data Partnership

• Partner with Sales Technology, RevOps, and Data teams to shape the marketing technology roadmap
• Translate strategic business objectives and operational needs into use cases that guide platform decisions and drive measurable impact. 
• Influence architecture, integrations, and data design to enable lifecycle execution and measurement
• Drive marketing readiness for new capabilities including process design, rollout, and adoption to maximize impact
• Establish frameworks for campaign structure, tracking, and data standards to enable reliable  reporting and attribution
• Translate strategic initiatives into operational and platform requirements that support marketing transformation

Process, Measurement & Execution

• Define KPIs across funnel, pipeline creation, conversion, velocity, and ROI
• Establish attribution approach and performance frameworks
• Deliver executive insights that informs investment decisions, planning and performance optimization

• Standardize campaign intake, build, QA, and launch processes
• Improve lead management, scoring, routing, and lifecycle governance
• Drive automation and operational efficiency

Leadership

• Lead, develop, and evolve the Marketing Operations and analytics team by setting clear expectations, providing coaching and feedback, managing performance, and fostering an inclusive, collaborative environment aligned with organizational goals.
• Define priorities, operating rhythms, and ways of working for the function
• Partner cross functionally to align GTM planning and execution
• Act as strategic advisor to Marketing leadership

WHAT YOU’LL NEED:

• 15+ years in Marketing or Revenue Operations in SaaS environment
• Experience building and scaling marketing operating models in growth stage companies
• Proven experience influencing cross functional strategy and roadmaps
• Strong understanding of funnel management, lifecycle design, and attribution
• Experience supporting planning, forecasting, and pipeline strategy
• Expertise in lead scoring, ABM architecture, and performance measurement
• Experience leading teams and driving operational transformation
• Executive communication and stakeholder alignment skills
• Familiarity with Salesforce, marketing automation platforms, intent platforms (e.g., 6sense), conversation intelligence, and BI tools
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
• Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others. 

What do we need

We are seeking a Scientific Technical Solutions Lead to join the team developing scientific Solutions built on Dotmatics LUMA, a next-generation, multi-tenant, AI-powered data management and workflow automation for multimodal scientific discovery. As a Scientific technical lead on the team, you will work closely with other Solution Architects, product management, engineering teams, and external stakeholders to deliver exceptional product capabilities via Luma Solutions.

Your focus will be on designing and implementing the configuration necessary to realise product vision and on ensuring that this configuration follows best practices within the Life Sciences and Chemical & Material space.

This role offers the opportunity to shape a foundational part of the modern lab—helping scientists work faster, smarter, and with greater impact.

In this role you will get to:

• Design configuration: Collaborate with Product to determine application structure, define entity/data models, specify task workflows (Scientific Workflows) , and define desired data visualization experiences
• Develop configuration: Create registration entities, data flows, task templates, data visualization experiences, and other configurations in support of developing Luma Solutions that will be delivered as part of the product
• Test and troubleshoot configuration: Perform in-team testing of configuration and assist is handing test cases to the QA group for release testing. Troubleshoot configuration to understand why it is not producing desired results.
• Contribute to documentation: Write draft documentation of configuration and workflows and collaborate with the Documentation team to develop final customer-facing documentation
• Train internal and external users: Train members of other Dotmatics teams and early customers on how to use Luma Solutions configuration and the workflows it supports
• Provide input into new product features: Use new product features in Luma Solutions and provide feedback on the experience, participate in user experience testing, and provide input to the Product team about features that will enable the best Solutions
• Champion quality and best practices: Actively participate in the development of best practices for Luma configuration, and ensure these best practices are followed in the development of Luma Solutions

We are looking for people who have 10+ years of hands-on experience building and delivering informatics solutions for Life Sciences customers. The ideal candidate holds a Bachelor's or advanced degree in Life Sciences, Data Science, Chemistry, Biology, Bioinformatics, or a related technical discipline — and brings a genuine passion for quality and continuous improvement, fueled by a drive to solve problems that truly matter.

The key skills we are looking for: 

• Life Science Industry experience, either as a Scientific Solution Architect, technical application Scientist or a Scientist who has been heavily involved with designing products or technical applications
• Advanced expertise in data modeling, with a proven ability to design robust, scalable data structures
• Expert-level proficiency in configuring low-code platforms and designing end-to-end workflows
• Demonstrated success delivering scientific data platforms or tools spanning data modeling, ETL, APIs, and BI/reporting
• Expert-level SQL skills, with strong working knowledge of Python and JSON
• Deep experience integrating tools and modules to architect complete, cohesive solutions
• Strong analytical ability to translate product requirements into precise technical configuration designs
• Excellent communication skills — able to distill complex technical concepts for both technical and non-technical audiences at all levels
• Experience running and/or supporting scientific workflows in a production or research environment

You may also have 

• Experience running scientific test cases
• Understanding of software testing and or SDLC
• Working knowledge of Databricks
• Drug Discovery or Biotechnology industries or Other scientific Industries

---

About the CMS Registry Solution

The CMS Registry Solution powers end-to-end collateral and lien management for banks, automotive finance companies, credit unions and other lenders. The platform automates the full lien lifecycle—registration, amendment, search, monitoring and discharge—to protecting lenders, reduce risk and ensure compliance, and provides value-added features such as lien validation, asset monitoring and fraud detection.

We’re actively modernizing the platform that is mission-critical used by major financial institutions with a focus on scalability, automation, and developer experience. Current work includes containerizing services, upgrading .NET runtimes, strengthening CI/CD and observability, and adopting Infrastructure as Code—alongside pragmatic AI-assisted development and intelligent QA.

You’ll join a small, critical, high-impact support team (engineers, product owner, engineering manager) focused on keeping customer-facing systems reliable and resolving real production issues. You’ll own the operational health of key parts of the platform, contribute to incident response and reliability improvements, and help raise the quality bar through strong troubleshooting, documentation, and engineering judgment.

The Software Engineer — Support is an individual contributor responsible for maintaining the reliability, stability, and operational health of CMS services. This role focuses on hands-on execution within a single team or service area, supporting production systems and contributing to continuous operational improvement.

The role works across the full stack — Angular frontends, .NET (Core / 6+ / .NET 8) services, and SQL Server — and delivers KTLO / BAU outcomes including incident response, production troubleshooting, runbook maintenance, release and patch support, and reliability improvements under guidance.

The engineer collaborates closely with Product, Development, Platform, and Database teams to help ensure service availability, meet SLAs, and support safe change delivery.

What You’ll Do: 

Incident Management & Operations

• Support the reliability and operational health of current EC2-hosted services while assisting with incident response, monitoring, and KTLO operations during the migration to containerized deployments
• Participate in production incident response by triaging issues and contributing to resolution in line with defined SLAs
• Participate in an on-call rotation, following established escalation paths and providing after-hours support as required
• Communicate incident status and updates clearly to technical stakeholders

Monitoring, Troubleshooting & Reliability

• Monitor application and infrastructure health using tools such as New Relic, SolarWinds DPA, CloudWatch, or Datadog
• Proactively tune alerts and act on early warning signals to prevent customer impact
• Diagnose complex production issues using logs, traces, metrics, and user reports
• Apply mitigations and deliver permanent fixes in collaboration with development teams

KTLO / BAU Ownership

• Maintain and update runbooks, playbooks, FAQs, and troubleshooting documentation
• Perform KTLO activities such as scheduled maintenance, patching, backups and restores, database indexing, archiving jobs, and capacity checks
• Support releases, hotfixes, and patches, including deployment validation and production smoke testing

Continuous Improvement

• Contribute to root cause analysis (RCA) for production incidents
• Identify recurring issues and suggest operational or automation improvements
• Assist with performance investigations, including SQL query analysis, under guidance
• Adopt automation and AI-assisted tooling to reduce operational toil and improve triage efficiency

What We’re Looking For:

Must Have

• Hands-on experience with .NET and C#, including modern .NET runtimes, for production support and fixes
• Familiarity with AWS services such as EC2, S3, CloudWatch, and IAM
• Exposure to CI/CD pipelines (GitHub Actions preferred), including release support and troubleshooting
• A DevOps mindset with interest in build, deploy, operate, and improve workflows
• Working knowledge of Angular, TypeScript, and RESTful APIs, with the ability to debug issues across the stack
• Experience supporting SQL Server–based applications, including basic performance analysis and operational tasks (AWS RDS experience a plus)
• Comfort working in production environments and responding to incidents
• Interest in using AI-assisted development and intelligent QA tools to improve productivity
• Strong collaboration, communication, and ownership mindset

Nice-To-Have

• Experience with Docker and containerized applications
• Exposure to Infrastructure as Code (Terraform or CloudFormation)
• Familiarity with modern test automation tools (e.g., Playwright, Cypress)
• Prior experience in L2/L3 production support or on-call rotations

Impact You’ll Deliver:

By joining the Support team, you’ll help keep the CMS platform stable and trusted by contributing to faster incident resolution, safer releases, improved operational documentation, and the organization’s transition toward more cloud-native and automated operations.

What’s In It For You?

We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best. 

 Benefits from Day 1 

• Gym discounts
• Employee and Family Assistance program
• Virtual wellness events
• Conferences & training budget
• Regular internal training programs 

Financial planning 

• Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection. 

 Competitive salary 

• Annual bonus structure
• 3% CPP matching 

---

The base salary range for this position is CAD $100,000 – CAD $150,000.

This range reflects the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role the total rewards package may also include benefits, bonus, and other employee offerings.

Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position.
Vacancy Status: This job posting is for an existing vacancy.

---

About the CMS Registry Solution

The CMS Registry Solution powers end-to-end collateral and lien management for banks, automotive finance companies, credit unions and other lenders. The platform automates the full lien lifecycle—registration, amendment, search, monitoring and discharge—to protecting lenders, reduce risk and ensure compliance, and provides value-added features such as lien validation, asset monitoring and fraud detection.

We’re actively modernizing the platform that is mission-critical used by major financial institutions with a focus on scalability, automation, and developer experience. Current work includes containerizing services, upgrading .NET runtimes, strengthening CI/CD and observability, and adopting Infrastructure as Code—alongside pragmatic AI-assisted development and intelligent QA.

You’ll join a small, critical and high-impact team (engineers, product owner, engineering manager) focused on solving real customer problems with durable systems. You’ll be expected to own a major slice of the platform, lead technical execution for key initiatives, and raise the quality bar through strong engineering judgment.

What You’ll Do: 

Build & Evolve Critical Systems 

• Design and implement scalable, resilient backend and frontend services using .NET (Core / 6+ / 8), Angular, and RESTful APIs
• Lead registry modernization initiatives, including containerization of legacy .NET workloads, runtime upgrades, and improvements to deployment and operational reliability
• Contribute to data-layer improvements, focusing on performance, scalability, and operational reliability

Own Architecture & Technical Decisions 

• Drive technical design discussions and make pragmatic architectural decisions within the team
• Integrate observability, security, and performance best practices into system design
• Balance technical excellence with delivery needs when evolving existing systems

Build With an Ownership Mindset 

• Own solutions end-to-end, from design through deployment and production operation
• Establish and improve CI/CD pipelines using GitHub Actions and contribute to standardized engineering practices
• Take accountability for reliability, operational outcomes, and continuous improvement of owned systems

Collaborate & Lead 

• Collaborate closely with Product, Platform, and other engineering teams to deliver production-ready capabilities
• Mentor and support other engineers through code reviews, design discussions, and day-to-day technical leadership
• Act as a role model for strong ownership, technical quality, and constructive collaboration

What We’re Looking For:

Must Have

• Strong hands-on experience building production systems with .NET and C# (modern .NET preferred)
• Experience working with AWS services such as EC2, S3, CloudWatch, and IAM
• Proficiency in Angular, TypeScript, and RESTful API design
• Solid understanding of SQL Server and relational data modeling (managed database experience a plus)
• Comfort operating in production environments and learning from real-world feedback
• Demonstrated experience leveraging AI-assisted development and testing tools to improve productivity, code quality, and operational efficiency
• Clear communication skills and a collaborative, ownership-driven approach
• A builder’s mindset: If you can think it, you can build it. If you build it, you own it.

Nice-To-Have

• Experience with Docker, Terraform / CloudFormation, or Kubernetes-based platforms
• Background in system modernization, refactoring, or legacy platform evolution
• Experience with database performance optimization
• Exposure to AI-driven QA (e.g., Playwright, Cypress with AI integrations)

What’s In It For You?

We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best. 

 Benefits from Day 1 

• Gym discounts
• Employee and Family Assistance program
• Virtual wellness events
• Conferences & training budget
• Regular internal training programs 

Financial planning 

• Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection. 

 Competitive salary 

• Annual bonus structure
• 3% CPP matching 

---

The base salary range for this position is CAD $140,000 – CAD $190,000.

This range reflects the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role the total rewards package may also include benefits, bonus, and other employee offerings.

Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position.
Vacancy Status: This job posting is for an existing vacancy.

The Auth0 platform secures more than 100 million logins each day for customers all around the world - and we're growing fast! The Platform Runtime team enables Auth0 engineers to move faster by giving them the foundational infrastructure to deploy and manage their services on AWS and Azure. This is a role with a huge impact. You will get to work with engineers throughout the organization and what you build will be a foundational piece of the infrastructure that allows Auth0 to scale for years to come.

We are looking for a Senior Engineer who is passionate about distributed systems, availability, and delivering customer value. Because we build and support the overall Auth0 platform, the ideal candidate is someone who is passionate about low level infrastructure, operations, and not intimidated by cross-organization coordination and collaboration.

You will:

• Serve as the ultimate technical authority and final escalation point for advanced Kubernetes cluster troubleshooting, ensuring the continuous stability and resilience of our foundational infrastructure.
• Define and enforce organization-wide standards and architectural guidelines for Terraform. You will maintain core provider functionality and oversee critical security protocols, including automated credential rotation machinery.
• Develop and maintain application deployment standards, managing Kustomize and built-ins to standardize and streamline deployments across all product teams.
• Orchestrate complex GitOps workflows leveraging ArgoCD and Argo Workflows. You will take full ownership of Environment Lifecycle Management, handling everything from environment creation, synchronization, and user onboarding to failover procedures and safe deletion.
• Architect the Testing Automation Framework to support dynamic environment provisioning and destruction. This will enable advanced quality assurance practices, such as chaos testing, while empowering teams to manage their own test workflows.
• Oversee the Control Plane infrastructure, guaranteeing operational stability and managing essential platform services, including HashiCorp Vault and our fleet of self-hosted GitHub Action Runners.
• Lead the intra-space network architecture, driving the implementation, management, and scaling of our Service Mesh to ensure secure and efficient service-to-service communication.
• Participate in the team's on-call rotation.

You might be a good fit if you:

• Have 5+ years of software development experience, specifically working with infrastructure or platform.
• Are proficient in Golang.
• Have a deep understanding of Kubernetes and containerization.
• Have DevOps experience using cloud-agnostic, cloud-native technologies.
• Demonstrable knowledge of TCP/IP and HTTP fundamentals.
• Have demonstrable expertise managing cloud resources (AWS/Azure) via code, specifically for automated provisioning.
• Have experience managing infrastructure with Terraform at scale.
• Bring a Tier-1 Service mindset: you write code that handles edge cases, network partitions, and partial failures gracefully.
• Tend to deliver work incrementally to get feedback and iterate over solutions.
• Have a passion for working on systems that are highly reliable, maintainable, scalable and secure.
• Bring the right attitude to the team: ownership, accountability, and attention to detail.
• Are comfortable working on a fully-distributed team.
• Have a relentless passion for ownership, accountability, and diving into complexity to deliver highly reliable and performant systems.

Extra Points:

• Significant experience with PostgreSQL for managing complex, relational entity state.
• Experience building custom Kubernetes controllers or extending Terraform providers.
• Familiarity with gRPC for high-performance internal service communication.

#LI-Hybrid

P24752

Sr. SEO Specialist - Job Description Overview

Okta is seeking a highly skilled and results-oriented Senior SEO Specialist to independently drive high-impact SEO and GEO work across Okta.com. This is a senior individual contributor role that requires full ownership, proactive problem-solving, and senior-level decision-making across technical, content, and analytical SEO initiatives. The ideal candidate demonstrates strong judgment, clear communication, operational rigor, fruitful cross-functional collaboration, and the ability to translate SEO insights into measurable business outcomes with minimal oversight. 

Strategic Leadership & Ownership

• Operate with minimal supervision, taking full ownership of all assigned work and proactively solving problems and identifying opportunities
• Self-initiate SEO checks, QA, competitive research, and the development of new ideas and strategies
• Manage multiple concurrent projects effectively, meeting both deadlines and quality standards while triaging needs based on business impact
• Create and communicate SEO strategy roadmaps with stakeholders and Okta leadership
• Proactively update manager and stakeholders on project status and progress
• Understands how to work in a collaborative team environment and enterprise organization who can be impactful via strong POVs, but can also 
• Stay current on industry changes (SEO, AI/GEO/AEO) and apply new insights to daily work and long-term strategy

Core SEO Execution

• Demonstrate SEO expertise consistent with 5+ years of professional experience, understanding the why behind SEO issues
• Identify and prioritize SEO gaps based on potential business impact and measurable outcomes (acquisition, performance)
• Utilize systems, checklists, and repeatable processes to ensure comprehensive and high-quality analysis and execution
• Maintain a strong working understanding of Okta’s business model and product offerings
• Correlate cause-and-effect relationships in SEO performance to synthesize trends and patterns
• Mentor and enable marketing and non-marketing stakeholders to adopt SEO best practices
• Develop best practice documentation to enable internal teams to self-service

Communication & Delivery

• Provide senior-level insights, synthesis, and actionable recommendations.
• Communicate complex SEO concepts clearly and effectively to both technical and non-technical audiences
• QA all work prior to stakeholder review, have a strong attention to detail, and anticipate stakeholder questions and address them proactively
• Use a self-owned resources and task management system (e.g., Asana) to manage work, files, tools, links, and deadlines with accurate status, ownership, and due dates

Qualifications

• 5+ years of professional experience demonstrating advanced SEO expertise (technical, content, and analytical).
• Knowledge of multiple SEO platforms such as STAT, SEMRush, Lumar/DeepCrawl, Looker Studio, Google Analytics, Google Search Console, Screaming Frog, and more.
• Experience with Adobe Experience Manager (AEM) is a plus
• Passionate about SEO, GEO, content strategy, AI, and digital marketing
• Proficiency in spreadsheets, including, but limited to functions such as VLOOKUPs, % change formulas, conditional formatting, and more.
• Comfortable navigating CMS platforms and making accurate site changes if needed
• Experience with reporting platforms like GA4, Adobe Analytics, Looker Studio, and more.
• Proven ability to leverage SEO tools, AI, and automation to increase efficiency and scale impact.
• Ability to create impactful slide decks, deliverables, and reporting materials for senior-level audiences
• A collaborative mindset that contributes positively to team velocity, quality, and morale.

#LI - Hybrid

#P14372_3362158

About impact.com
impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.

Your Role at impact.com:

As a QA Automation Engineer on the Campaigns squad, you will serve as a key guardian of quality for features that help our customers achieve the best results on our platform. Our commerce partnership platform transforms the way businesses grow, and your work will be used by hundreds of thousands and seen by millions worldwide.

This role is a unique opportunity to drive continuous improvement in quality while satisfying the specific needs of the Campaign squad. We want an individual who will challenge the norm, strive to create the best experiences, and always put the customer first. You will work within a modern tech stack—including Java, Vue micro-frontends—and play a pivotal role in migrating our existing Selenium test suite to Playwright. We value a "quality over quantity" approach; we want someone who possesses a strong testing mindset to solve the problem of flaky, low-value tests, knowing what to test rather than just maximizing test volume.

What You'll Do:

Strategic Automation & Technical Execution

• Architect Stable Automation: Develop, maintain, and enhance automated test scripts as part of sprint and regression cycles, with a strong focus on migrating our legacy Selenium suite to Playwright.
• API & CI/CD Testing: Automate API tests and integrate test cases into CI/CD pipelines to ensure continuous quality and reduce testing lead times.
• GenAI Utilization: Leverage Generative AI tools to improve test creation efficiency, analyze failures, and optimize testing strategies.
• Continuous Improvement: Support the continuous improvement of the QA automation framework by adding new test coverage, refining existing scripts, and tracking test metrics like coverage and flakiness.

Manual Testing & Quality Assurance

• Deep Exploratory Testing: Leverage your manual testing background to dive into quality assurance checks during internal development, understanding the user journey to spot logical inconsistencies.
• Targeted Coverage: Prioritize a testing matrix and apply various testing methods (exploratory, scenario-based, regression) to get the best return on testing time.
• Bug Lifecycle Management: Analyze test results, identify and report defects in Jira, and collaborate with developers to ensure timely fixes and see them through to resolution. Participate in bug triage and release readiness reviews.

Squad Collaboration & Documentation

• Collaborate with the Squad: Work closely with developers, QA leads, and product owners to understand story requirements, clarify acceptance criteria, and identify edge cases before code is written.
• Clear Documentation: Prepare and maintain essential test plan documentation and test cases using TestRail and Jira. Ensure all test cases, scenarios, and automation code are clearly documented and easily executable by others.
• Quality Champion: Act as a quality champion, sharing knowledge, resolving blockers, and supporting fellow team members to elevate the squad's testing practices.

What You Bring:

• Strong Testing Mindset: A deeply analytical thinking process where you prioritize what to test over simply knowing how to automate it.
• Testing Experience: Proven experience of 4+ years in both manual and automated software testing, including in-depth experience in writing and executing test plans.
• Automation Frameworks: Strong familiarity with test automation tools; Playwright is strongly preferred, though Selenium is acceptable.
• Technical Skills:
• Basic proficiency in Java or a similar language for writing and maintaining tests.
• Experience automating API tests.
• Experience integrating tests into CI/CD pipelines and DevOps workflows.
• Ability to utilize GenAI in your daily testing workflows.
• Agile Collaboration: Experience working independently within a scrum team, participating in Agile ceremonies (sprint planning, standups), and using version control systems like Git.

Nice To Have:

• Tech Stack Exposure: Familiarity with our specific environment components, including Vue micro-frontends and Java.
• SaaS Environment: Familiarity with testing Software-as-a-Service (SaaS) products.
• Database Knowledge: Understanding of database design and the ability to use SQL for data retrieval and manipulation.

Salary Range: $90,000 - $105,000 CAD per year, plus an additional 5% variable annual bonus contingent on Company performance with eligibility to receive Restricted Stock Unit (RSU) grant. *This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks: 

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Strong extended health benefits: Health & Prescription coverage, vision and dental care, virtual health care, out-of-country medical coverage
• Insurance coverage (life, short-term disability, long-term disability, and more)
• Health Care Spending Account
• Two different Employee Assistance Programs
• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. 

Note: Benefits may vary by location and are subject to local regulations.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Canada

The Company: 

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

As a QA Engineer on the Platform & Enablement team, you'll be a key part of the team shaping how QA is done at scale across impact.com. While product squads focus on shipping their features, the Platform & Enablement team makes sure they have the frameworks, tooling, training, and reference patterns to do so with confidence — and you'll be the engineer making that happen for our US-region squads day-to-day.

You'll work closely with QA Analysts and SDETs across product teams, helping them adopt our shared frameworks, write better tests, and unblock when they hit walls. Your impact comes through their work as much as your own commits, but you'll have plenty of meaty engineering of your own: extending our internal testing libraries, producing the reference patterns and worked examples teams adopt, evaluating new tooling, and shaping the standards that keep our automation maintainable and trustworthy. You'll work across our primary tech stacks (Java/Selenium and Playwright/TypeScript) and help teams adopt modern practices, including AI-assisted testing approaches.

We value engineers who write clear, idiomatic code, communicate confidently, and genuinely enjoy helping others succeed. If you're energized by building things that make other people's work easier, this role is for you.

What You'll Do:

Test Platform Development

• Framework Contribution: Extend, refine, and contribute to our internal testing frameworks alongside the central platform team — adding capabilities that the broader QA org adopts.

• Reference Patterns: Produce worked examples and reference implementations that demonstrate the conventions product teams should adopt for their own automation.

• Tooling Evaluation: Help evaluate and implement tooling for the test platform stack — running proof-of-concepts, benchmarking options, and producing clear recommendations.

• Infrastructure Operations: Help operate and improve our shared testing infrastructure services — debugging issues, supporting consuming teams, and keeping things reliable.
  

Enablement & Training

• Workshop Delivery: Deliver hands-on workshops and training sessions on automation best practices, framework usage, and new tooling — tailored for QA Analysts and SDETs at varying skill levels.

• Knowledge Management: Build and maintain a centralized knowledge base — framework guides, coding standards, onboarding materials, worked examples, and FAQs.

• Pairing & Code Review: Pair with QA Analysts and SDETs across product squads on their own automation work; provide review feedback that raises the bar without slowing teams down.

• Technical Support: Be the first line of help for QA professionals when they hit blockers — flaky tests, broken CI runs, framework adoption snags, "how do I…?" questions.

Standards & Community

• Standards Adoption & Advocacy: Adopt, advocate for, and help product squads converge on our shared QA standards and conventions.

• Pattern Advocacy: When a product team's automation drifts from shared conventions, raise it constructively in code review and help them course-correct.

• Tooling Feedback: Provide thoughtful, hands-on feedback to the central platform team on what's working and what isn't — your real-world view from working alongside product squads is invaluable.

• Guild Participation: Active member of the QA Guild — contribute to shared channels, prepare content for meetups, and encourage knowledge sharing.

What You Bring:

• Hands-On Automation Experience: Solid, multi-year hands-on experience writing well-structured, maintainable test automation in one of our primary stacks (Playwright/TypeScript or Java/Selenium), with working familiarity in the other (enough to read it, contribute small changes, and reason about trade-offs).

• Test Design Thinking: Strong understanding of test design principles — comprehensive coverage, meaningful assertions, negative testing, and tests that verify actual application behavior.

• Code Quality Discipline: The discipline to write and review clean, production-quality code that others can learn from and build upon.

• Code Review Instinct: A track record of reviewing other engineers' test code — spotting problems quickly, communicating fixes constructively, and raising the bar on a team's collective work.

• Communication & Pedagogy: Clear technical communication — you can write documentation that onboards others, explain technical decisions in plain language, and deliver training that lands across skill levels. You enjoy explaining things.

• Enablement Mindset: A genuine interest in helping others improve — you enjoy pairing, reviewing work constructively, and building materials that make the next person's job easier.

• Tooling Judgement: A thoughtful, opinionated relationship with your tools — you can articulate why a stack or approach is the right fit (or isn't) for a given problem, grounded in real experience.

• CI/CD Familiarity: Comfort with CI/CD integration and the infrastructure that supports automated testing at scale — enough to debug a broken pipeline alongside a product-team QA.

• AI Awareness: Familiarity with AI-assisted development tools and a willingness to explore how AI can improve testing workflows for the teams you support.

• Containerization: Experience with Docker and containerized test environments for consistent, reproducible test execution across local and CI environments.

Nice to have:

• Cross-Stack Depth: Strong working depth in both Playwright/TypeScript and Java/Selenium (rather than one primary + one familiar).

• Framework Authoring: Experience designing test frameworks from scratch (not just consuming and extending them) — packaging libraries for internal distribution, defining shared conventions, etc.

• Training Experience: Prior experience creating or contributing to training programs, workshops, or internal knowledge bases.

• Test Management Tools: Familiarity with test management tools and their integration into QA workflows.

• AI in Testing: Experience applying AI tools to enhance automation development, test creation, or defect analysis.

• Cross-Timezone Collaboration: Prior experience working as part of a globally-distributed team across multiple timezones.

Salary: $100,000.00 - $120,000.00 CAD per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.*This is the pay range the Company believes is equitable for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time.

Benefits and Perks: 

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Strong extended health benefits: Health & Prescription coverage, vision and dental care, virtual health care, out-of-country medical coverage

• Insurance coverage (life, short-term disability, long-term disability, and more)

• Health Care Spending Account

• Two different Employee Assistance Programs

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.

• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.

• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.

• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.

• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.

• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. 

Note: Benefits may vary by location and are subject to local regulations.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Overview:

Guidepoint's Engineering team thrives on delivering innovative technology solutions that accelerate revenue growth, reduce costs and increase efficiency and productivity. As Guidepoint works to achieve it's mission of making individuals, businesses, and the world smarter through personalized knowledge-sharing solutions, the engineering team is taking on challenges to create new products, improve existing platforms to optimize the seamless delivery of our services.

This is a hybrid position based in Toronto. 

What You'll Do:

• Design, build, and maintain scalable test automation frameworks.
• Automate functional, API, and integration test cases by developing reusable and maintainable automated scripts.
• Analyze and troubleshoot issues related to automated and load testing, propose solutions, and enhance existing scripts where needed.
• Review test results, determine root causes of failures, assess severity and scope, and guide prioritization for resolution.
• Collaborate with developers to integrate automated tests into CI/CD pipelines, ensuring quality at every stage of delivery.
• Provide regular updates on defects, regression test status, and automation progress through Jira and other reporting tools.
• Assist in planning, developing, and delivering training on test automation frameworks and tools.
• Maintain clear documentation of automation processes, templates, and best practices while driving process improvements.
• Partner closely with engineering teams, product owners, and QA peers in Agile environments to define acceptance criteria and testing approaches.
• Stay updated with technology trends and continuously improve test automation practices.
• Support functional and regression testing efforts as needed to ensure end-to-end quality.

What You Have:

• 3–6 years of experience in an SDET or QA Automation engineering role with significant hands-on API automation experience.
• Strong programming skills in Java for test automation.
• Proven experience with automated testing tools and practices (e.g., Selenium or similar) along with Web Service / API testing.
• Hands-on experience testing REST APIs using tools or frameworks such as RestAssured, Postman (automation), or similar.
• Solid understanding of HTTP protocols, API contracts, and service-oriented architectures (SOA).
• Solid understanding of the software development lifecycle (SDLC) and exposure to Agile, Waterfall, and Scrum.
• Experience with performance/load testing tools and approaches, including APIs.
• Familiarity with ticketing systems (Jira preferred).
• In-depth knowledge of SOA frameworks, processes, strategies, and approaches.
• Practical experience with CI/CD and DevOps tools, with the ability to integrate API and UI automation into delivery pipelines.
• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or related field.

What We Offer:  

The annual base salary range for this position is $100,000 - $130,000. Additionally, this position is eligible for an annual discretionary bonus based on performance.

You will also be eligible for the following benefits:

• Paid Time Off 
• Comprehensive benefits plan 
• Company RRSP Match 
• Development opportunities through the LinkedIn Learning platform 

About Guidepoint:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-NJ1

#LI-hybrid

About the role

As a Sr. Software Engineer on the QA Automation Tools team, you will drive initiatives that enable our QA and development teams to move faster and ship with greater confidence. Embedded with the development team,  you'll architect scalable automation solutions for a live multiplayer game where dynamic content — character customizations, ability interactions, and procedurally generated scenarios — creates a testing surface that requires adaptive, not static, strategies.

Agentic development is a core part of how this role operates, not an aspiration. You'll integrate AI-assisted workflows from day one, using coding agents to accelerate test creation, debugging, and code review while maintaining the engineering judgment to steer, verify, and override. You'll work directly with developers to influence how systems are built for testability, and communicate your decisions clearly enough that other engineers can carry the work forward.

What you’ll achieve

• Design adaptive test automation for dynamic game content — character customization, map scenarios, and procedurally generated content (PGC) — using approaches that stay valid as content evolves without requiring manual test plan rewrites
• Propose game engineering changes that improve testability: test hooks in generation tools, game data structures that support combinatorial testing, metadata that enables bot automation
• Integrate AI-assisted workflows into automation delivery end-to-end, from test scaffolding and debugging to code review and pipeline integration
• Integrate quality efforts throughout the development lifecycle, including automation frameworks, build pipelines, and performance metrics
• Set technical standards for the team's automation code, shape cross-project QA strategy, and share reusable patterns that let other engineers maintain quality as the team scales

What You’ll Need to Be Successful

• Proficiency in Python or C#, with demonstrated experience designing and building QA automation frameworks from the ground up.
• Strong preference for Unity and Unity tooling, with hands-on experience testing game systems and client-side behavior; experience with other game engines also considered
• Demonstrated fluency with coding agents as a daily engineering tool — not just prompting, but integrating AI into test creation, debugging, and code review with sound judgment about when to steer, verify, and override
• Ability to think abstractly about test coverage: you define the problem space before reaching for solutions, and build systems that adapt to changing content rather than hard-coded approaches
• Experience with complex, interconnected game systems — combat, progression, economy, or procedural content — and validating correctness across large combinatorial spaces
• Experience with CI/CD platforms such as GitHub Actions, Jenkins, or TeamCity, and the ability to integrate automated content tests into build pipelines.
• Demonstrated ability to collaborate cross-functionally, balance shifting priorities, and deliver iteratively in a fast-moving prototyping environment.
• Nice to have: Knowledge of AWS cloud services and experience with load testing infrastructure or distributed test execution.

About the role

As a Sr. Software Engineer on the QA Automation Tools team, you will drive initiatives that enable our QA and development teams to move faster and ship with greater confidence. Embedded with the development team,  you'll architect scalable automation solutions for a live multiplayer game where dynamic content — character customizations, ability interactions, and procedurally generated scenarios — creates a testing surface that requires adaptive, not static, strategies.

Agentic development is a core part of how this role operates, not an aspiration. You'll integrate AI-assisted workflows from day one, using coding agents to accelerate test creation, debugging, and code review while maintaining the engineering judgment to steer, verify, and override. You'll work directly with developers to influence how systems are built for testability, and communicate your decisions clearly enough that other engineers can carry the work forward.

What you’ll achieve

• Design adaptive test automation for dynamic game content — character customization, map scenarios, and procedurally generated content (PGC) — using approaches that stay valid as content evolves without requiring manual test plan rewrites
• Propose game engineering changes that improve testability: test hooks in generation tools, game data structures that support combinatorial testing, metadata that enables bot automation
• Integrate AI-assisted workflows into automation delivery end-to-end, from test scaffolding and debugging to code review and pipeline integration
• Integrate quality efforts throughout the development lifecycle, including automation frameworks, build pipelines, and performance metrics
• Set technical standards for the team's automation code, shape cross-project QA strategy, and share reusable patterns that let other engineers maintain quality as the team scales

What You’ll Need to Be Successful

• Proficiency in Python or C#, with demonstrated experience designing and building QA automation frameworks from the ground up.
• Strong preference for Unity and Unity tooling, with hands-on experience testing game systems and client-side behavior; experience with other game engines also considered
• Demonstrated fluency with coding agents as a daily engineering tool — not just prompting, but integrating AI into test creation, debugging, and code review with sound judgment about when to steer, verify, and override
• Ability to think abstractly about test coverage: you define the problem space before reaching for solutions, and build systems that adapt to changing content rather than hard-coded approaches
• Experience with complex, interconnected game systems — combat, progression, economy, or procedural content — and validating correctness across large combinatorial spaces
• Experience with CI/CD platforms such as GitHub Actions, Jenkins, or TeamCity, and the ability to integrate automated content tests into build pipelines.
• Demonstrated ability to collaborate cross-functionally, balance shifting priorities, and deliver iteratively in a fast-moving prototyping environment.
• Nice to have: Knowledge of AWS cloud services and experience with load testing infrastructure or distributed test execution.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

The Rider Quality team is a critical starting point for this mission - but we're not doing traditional QA. We’re building the future of quality engineering.

This is an opportunity to step into a mid-level role where you’ll do more than write code - you’ll help build and evolve systems that improve how engineers deliver products faster, happier, and with fewer bugs. We are shifting away from manual processes and legacy automation frameworks, and investing in Artificial Intelligence and agentic approaches to drive a meaningful “shift left” across the organization.

Success in this role is measured by tangible impact, including improvements in developer experience, engineering efficiency, and reductions in production issues.

What you'll accomplish:

• Help pave the path: Contribute to building self-service tooling and “paved paths” that reduce developer friction and improve productivity across the mobile engineering organization.
• Grow as an AI practitioner: Support the development of in-house AI tooling (using Python and Go), working on problems like test case generation, smarter test execution, and accessibility monitoring.
• Drive impact at scale: Assist in integrating intelligent systems into developer workflows to enable faster feedback and improve overall product quality.

About the Team

The Rider Quality team focuses on elevating quality, testing, and accessibility across our mobile platforms. We are evolving our strategy to leverage automation and AI to transform how testing is done.

Our philosophy is to empower developers to self-serve rather than rely on centralized bottlenecks. By building smart, automated tooling, we aim to remove friction and enable teams to move faster with confidence.

The Role

We are looking for a skilled and motivated Software Engineer to join our team. You will contribute to building the next generation of our quality platform, including AI-powered tooling for test generation, validation, and execution.

You’ll work closely with senior engineers to integrate these tools into developer workflows, helping ensure seamless adoption and measurable impact. This is a great opportunity for someone with a strong engineering foundation who is interested in automation and applying emerging technologies to real-world quality challenges.

Responsibilities:

• Contribute to the design and development of AI-powered tools and automation frameworks for testing.
• Build and enhance self-service tooling that enables developers to take ownership of quality.
• Integrate automation solutions into CI/CD pipelines to support fast and continuous feedback.
• Partner with QA and Test Automation Engineers to identify gaps and implement scalable solutions.
• Support accessibility testing and monitoring efforts across the development lifecycle.
• Collaborate with teammates and learn from senior engineers to grow your technical expertise.
• Work with technologies such as Python and Go, with exposure to mobile platforms (Swift/Kotlin).

Experience:

• Bachelor’s degree in Computer Science, a related field, or equivalent practical experience.
• 3+ years of experience in software engineering with exposure to building reliable systems.
• Interest in or exposure to AI/ML concepts, particularly in testing or automation contexts.
• Proficiency in Python and/or Go.
• Familiarity with mobile development concepts (Swift/Kotlin is a plus, but not required).
• Strong problem-solving skills and a desire to improve systems through automation.
• Good communication and collaboration skills.

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan with company match to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits and Lyft ride credits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $108,000 - CAD $135,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Our core philosophy is to empower developers to self-serve rather than be bottlenecked by a central quality team. We believe that by creating smart, automated tooling, we can eliminate common roadblocks, making developers happier and more productive.

The Rider Quality team is focused on elevating quality, testing, and accessibility across our mobile platforms. We are currently shifting our strategy to heavily leverage automation and AI to revolutionize how we approach testing. We're not doing traditional QA - we're building the future of quality engineering.

This is a chance to step into a Senior role where you won't just write code; you'll design systems that define how hundreds of engineers deliver product faster, happier, and with fewer bugs. We are fundamentally shifting away from manual processes and existing automation frameworks that struggle to keep up, betting heavily on Artificial Intelligence and agentic frameworks to drive a massive "shift left" in our organization.

Success in this role is measured by tangible impact, including increased developer satisfaction, engineering hours saved, and bugs/incidents avoided in production.

We are seeking a highly skilled and innovative Senior Software Engineer to join our team. You will be instrumental in building the next generation of our quality assurance platform. You will be responsible for designing and developing advanced AI-powered tooling for test case generation, review, and execution. Your work will directly impact our ability to provide fast, actionable feedback to developers, "shifting left" to ensure quality from the earliest stages of development.

You will play a key role in integrating these tools into our existing developer workflows, ensuring seamless adoption and maximum impact. We are looking for someone with a strong background in software engineering who is passionate about automation and can think creatively about how to apply cutting-edge technology to solve complex quality challenges.

What you'll accomplish:

• Pave the path: You will be the architect of self-service tooling, creating "paved paths" that eliminate developer friction and bottlenecks. Your work will directly increase the productivity and happiness of our entire mobile engineering organization.
• Be an AI pioneer: You will design, build, and deploy our in-house AI tooling (using Python and Go), tackling complex problems like automatic test case generation, smart test execution, and comprehensive accessibility monitoring from design to production.
• Scale and impact: You will own the strategy for integrating these intelligent systems into the developer workflow, ensuring fast, continuous feedback and ensuring a world-class, accessible experience for every rider.

Responsibilities:

• Design, build, and deploy AI-powered tools and agentic frameworks to automate test case generation, review, and execution.
• Create self-service tooling and paved paths that empower developers to own quality and receive fast feedback without waiting on manual processes.
• Integrate new automation tools and workflows into our CI/CD pipeline to provide fast, continuous feedback to engineering teams.
• Collaborate with our QA and Test Automation Engineers to understand current testing challenges and develop automated solutions.
• Architect and implement accessibility testing and monitoring solutions across the entire value stream, from design to production.
• Mentor junior engineers and contribute to a culture of engineering excellence and innovation.
• Work with technologies including Python and Go for tooling development, with an understanding of mobile platforms (Swift and Kotlin) for integration.

Experience:

• You have a Bachelor’s degree in Computer Science, a related field, or equivalent practical experience.
• You have 5+ years of experience as a software engineer with a strong background in building scalable and reliable systems.
• You have experience with or a strong interest in AI and machine learning, particularly as it applies to software testing and quality assurance.
• You are proficient in Python and/or Go.
• You have an understanding of mobile development principles, with prior experience in Swift or Kotlin a strong plus, or the ability to learn mobile concepts quickly.
• You are a proactive problem-solver with a knack for identifying inefficiencies and building automated solutions.
• You have excellent communication and collaboration skills, able to work effectively with cross-functional teams.

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan with company match to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits and Lyft ride credits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $136,000 - CAD $170,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

How You'll Make An Impact

As a Senior Software Quality Engineer, you will bridge traditional software quality engineering with cutting-edge AI quality practices. You will design and implement comprehensive testing strategies that ensure both the reliability of backend infrastructure and the quality of Generative AI features powering our agentic applications. This role combines deep technical expertise in automated testing & AI/ ML focused quality engineering, enabling you to establish quality standards that span from microservices architecture to AI/ML models. You'll be instrumental in building the testing frameworks and quality processes that ensure our products are robust, reliable, and production-ready.

What You Will Do

• Design and execute comprehensive test plans for backend services, APIs, and microservices architectures.

• Partner with Backend Engineers, AI Engineers, and Product teams to understand requirements and identify quality risks early in the development cycle.

• Develop automated testing frameworks using tools like Pytest, Playwright, unittest, and integration testing libraries.

• Build end-to-end test suites that validate the integration between backend systems, AI agents, databases & services.

• Advocate for quality-first practices, influencing architectural decisions and embedding testing into the development lifecycle.

• Design and implement automated evaluation frameworks for Generative AI features, including LLM / SLM model testing, prompt/ output validation, and behavioral assessment of agentic workflows.

• Develop quality metrics and evaluation methodologies for LLM-based applications, assessing accuracy, consistency, reliability, quality of AI/ML models.

• Create and maintain curated evaluation datasets and synthetic test data that cover edge cases, adversarial scenarios, and real-world variability.

• Leverage AI evaluation tools and frameworks & establish observability and monitoring requirements to quality assessment.

• Establish observability and monitoring requirements including structured logging, metrics collection, and tracing for both backend services and AI agent behavior.

• Implement quality gates and acceptance criteria and create test documentation including test plans, automation architecture, quality reports, and runbooks.

• Build strategies for testing in cloud environments & containerized execution.

• Implement performance testing, load testing, and reliability testing for production backend services and AI inference pipelines.

• Define and champion quality standards, best practices, and testing methodologies for both traditional backend systems and AI applications.

• Conduct code reviews with a focus on testability, quality patterns, and maintainability.

• Mentor junior quality engineers, sharing expertise in automation frameworks, AI testing approaches, and quality engineering principles.

• Communicate quality insights, risk assessments, and test results effectively to technical and non-technical stakeholders using tools like Jira and Confluence.

The Experience You Bring

• 4+ years of experience in software quality engineering, test automation, or software development with strong QA focus.

• Deep expertise in test automation frameworks and tools such as pytest, unittest, Selenium, Playwright etc.

• Strong programming skills in Python or Java with ability to write production-quality test code and automation frameworks.

• Proven track record building automated testing infrastructure for backend services and APIs.

• Experience with various testing methodologies: unit testing, integration testing, end-to-end testing, contract testing, performance testing, and test-driven development (TDD).

• Strong understanding of CI/CD pipelines and experience integrating automated tests into deployment workflows.

• Comfortable working in Linux/Unix environments for test execution and debugging.

• Familiarity with testing AI/ML applications or LLM-based systems, with understanding of unique quality challenges in non-deterministic systems.

• Knowledge of Generative AI concepts, agentic frameworks (ReAct, chain-of-thought, tool use), and LLM capabilities/limitations.

• Exposure to agentic AI patterns and knowledge of how to test tool orchestration, multi-turn conversations, and RAG systems.

• Excellent written and verbal communication skills with ability to document findings clearly and comprehensively.

• Strong collaboration skills working across cross-functional teams in Agile/Scrum environments.

• Experience with collaboration tools like Jira, Confluence, and Git for team workflows.

Education 

• Bachelor's degree in Computer Science, Software Engineering, or related field.

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

Location

Vancouver (Hybrid)

Compensation and Benefits

Boomi is committed to fair and equitable compensation practices. Base compensation for this position in our Vancouver hub ranges from $89,923 - $112,404 CAD annually + applicable bonus. Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location. 

How You'll Make An Impact

As a Software Quality Engineer, you will bridge traditional software quality engineering with cutting-edge AI quality practices. You will design and implement comprehensive testing strategies that ensure both the reliability of backend infrastructure and the quality of Generative AI features powering our agentic applications. This role combines deep technical expertise in automated testing & AI/ ML focused quality engineering, enabling you to establish quality standards that span from microservices architecture to AI/ML models. You'll be instrumental in building the testing frameworks and quality processes that ensure our products are robust, reliable, and production-ready.

What You Will Do

• Design and execute comprehensive test plans for backend services, APIs, and microservices architectures.

• Partner with Backend Engineers, AI Engineers, and Product teams to understand requirements and identify quality risks early in the development cycle.

• Develop automated testing frameworks using tools like Pytest, Playwright, unittest, and integration testing libraries.

• Build end-to-end test suites that validate the integration between backend systems, AI agents, databases & services.

• Advocate for quality-first practices, influencing architectural decisions and embedding testing into the development lifecycle.

• Design and implement automated evaluation frameworks for Generative AI features, including LLM / SLM model testing, prompt/ output validation, and behavioral assessment of agentic workflows.

• Develop quality metrics and evaluation methodologies for LLM-based applications, assessing accuracy, consistency, reliability, quality of AI/ML models.

• Create and maintain curated evaluation datasets and synthetic test data that cover edge cases, adversarial scenarios, and real-world variability.

• Leverage AI evaluation tools and frameworks & establish observability and monitoring requirements to quality assessment.

• Establish observability and monitoring requirements including structured logging, metrics collection, and tracing for both backend services and AI agent behavior.

• Implement quality gates and acceptance criteria and create test documentation including test plans, automation architecture, quality reports, and runbooks.

• Build strategies for testing in cloud environments & containerized execution.

• Implement performance testing, load testing, and reliability testing for production backend services and AI inference pipelines.

• Define and champion quality standards, best practices, and testing methodologies for both traditional backend systems and AI applications.

• Conduct code reviews with a focus on testability, quality patterns, and maintainability.

• Mentor junior quality engineers, sharing expertise in automation frameworks, AI testing approaches, and quality engineering principles.

• Communicate quality insights, risk assessments, and test results effectively to technical and non-technical stakeholders using tools like Jira and Confluence.

The Experience You Bring

• 2.5+ years of experience in software quality engineering, test automation, or software development with strong QA focus.

• Deep expertise in test automation frameworks and tools such as pytest, unittest, Selenium, Playwright etc.

• Strong programming skills in Python or Java with ability to write production-quality test code and automation frameworks.

• Proven track record building automated testing infrastructure for backend services and APIs.

• Experience with various testing methodologies: unit testing, integration testing, end-to-end testing, contract testing, performance testing, and test-driven development (TDD).

• Strong understanding of CI/CD pipelines and experience integrating automated tests into deployment workflows.

• Comfortable working in Linux/Unix environments for test execution and debugging.

• Familiarity with testing AI/ML applications or LLM-based systems, with understanding of unique quality challenges in non-deterministic systems.

• Knowledge of Generative AI concepts, agentic frameworks (ReAct, chain-of-thought, tool use), and LLM capabilities/limitations.

• Exposure to agentic AI patterns and knowledge of how to test tool orchestration, multi-turn conversations, and RAG systems.

• Excellent written and verbal communication skills with ability to document findings clearly and comprehensively.

• Strong collaboration skills working across cross-functional teams in Agile/Scrum environments.

• Experience with collaboration tools like Jira, Confluence, and Git for team workflows.

Education 

• Bachelor's degree in Computer Science, Software Engineering, or related field.

Aren’t sure if you’re a match? We know that impostor syndrome and the confidence gap can prevent us from meeting spectacular candidates — so don’t hesitate to apply; you could be the perfect fit!

Compensation and Benefits 

Boomi is committed to fair and equitable compensation practices. Base compensation for this position in our Vancouver hub ranges from $79,889 - $99,862 CAD annually + applicable bonus. Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location. 

Who We Are

At Momentum Financial Services Group, we help people move forward by reimagining how money works for those who need it most. With more than 40 years of experience, we’re the team behind Money Mart—Canada’s largest non-bank branch network—and a leader in financial solutions for underserved communities.

From short-term loans to money transfers and prepaid cards, we power the products, technology, and operations that connect over a million customers a year to the money they need, when they need it.

At MFSG, we come together across teams and departments to create something bigger than ourselves: solutions that remove barriers and give people access to money they might not get anywhere else. Whether you're solving problems, building systems, or shaping strategy, your work fuels real support for real people.

We’ve Got You Covered

Compensation Philosophy: Our strategy is simple—we aim to match the market. We regularly review industry standards to ensure our total rewards package is competitive and fair. This commitment helps us attract and retain talented individuals who share our purpose.

Discretionary Annual Bonus: Enjoy the opportunity for a discretionary bonus based on individual performance and company success.

Comprehensive Benefits: Our benefits include health and dental plans with 100% of the premiums covered. We also offer an Employee Assistance Program to support your mental well-being and provide resources for personal challenges.

Retirement Plans: Plan for your future with our robust retirement savings options, ensuring you’re set for the long haul.

Hybrid Work Environment: Experience the best of both worlds with our hybrid work model, allowing you to balance remote work with in-office. When you're at our corporate head office, enjoy a relaxed and collaborative environment featuring breakout rooms for brainstorming and unwinding, plus a variety of snacks to keep you energized throughout the day.

Perks and Rewards: Enjoy reimbursement for tuition assistance and professional development, discounts through Perkopolis and participate in our rewards and recognition programs to celebrate your contributions.

The Job: Director, Service Delivery & Omnichannel Solutions

We’re seeking a Director, Service Delivery & Omnichannel Solutions to lead enterprise-wide service delivery across IT Service Desk operations and the full omnichannel ecosystem. This role is responsible for defining strategy, driving modernization, ensuring operational excellence, and delivering seamless customer and employee experiences across all channels.

What You’ll Do

Service Delivery Strategy & Operations:

• Define and lead the enterprise service delivery strategy and operating model across Service Desk and omnichannel platforms
• Oversee day-to-day operations, ensuring SLA/SLO performance, stability, and continuous improvement
• Lead incident, problem, and change management practices to ensure operational resilience

Omnichannel Platform Leadership:

• Oversee voice, IVR/IVA, chat, messaging, email, social, and in-store support channels
• Ensure seamless integration across CRM, ITSM, analytics, and identity systems
• Drive automation, self-service, and knowledge-centered service improvements

Data, Insights & Executive Reporting:

• Develop real-time dashboards and reporting to drive operational transparency
• Translate data into actionable insights and business recommendations
• Present performance, risks, and opportunities to executive stakeholders

Stakeholder & Vendor Management:

• Partner with IT, CX, Risk, Finance, and business leaders to align priorities
• Manage multi-vendor ecosystems and ensure performance against SLAs
• Lead governance forums and cross-functional initiatives

People Leadership & Culture:

• Lead and develop high-performing teams across service delivery and platforms
• Foster a culture of accountability, innovation, and continuous improvement
• Build leadership capability and succession planning

What You’ll Bring to the Table

• 12+ years of experience in service delivery, IT operations, or omnichannel environments
• 5+ years in senior leadership roles with budget and team accountability
• Deep expertise in Service Desk, ITSM, and omnichannel platforms (IVR, chat, WFM, QA, etc.)
• Strong experience in vendor management and regulated environments
• Proven ability to lead large-scale transformation and modernization initiatives
• Strong executive presence and stakeholder management skills

Education + Experience

• Bachelor’s degree in Business, IT, Operations, or related field
• MBA or advanced degree is an asset
• ITIL v4 required; PMP, Lean/Six Sigma, or similar certifications are assets

Ready to lead enterprise service delivery and shape the future of omnichannel experiences? Join us and drive meaningful impact at MFSG.

Committed to Equal Opportunity:

MFSG is committed to accommodating applicants up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview, please notify MFSG if you require accommodation in respect of the materials or procedures used at any time during this process. If you require accommodation, MFSG will work with you to determine how to meet your needs.

Please note: The salary range for this position is between C$ 155000 to C$ 165000.

Your role
As a Sr. SDET in Agentic QA, you will own the test automation and quality frameworks that support Dialpad’s AI Voice Agent services. You will develop automated tests for end-to-end product experiences, from frontend UI to backend services to APIs to audio/text interactions. You will test orchestration flows, agent configuration experiences, and guardian safeguards to create robust automated coverage for functionality, performance, reliability, UX, and more. 

In this role, you will develop substantial amounts of automated test infrastructure and partner deeply with the development team to make our fast-growing AI platform more testable, more stable, and more delightful for customers.

This position is based at one of Dialpad’s Canadian offices and reports to a QA Eng Manager in the United States.

What you’ll do

• Own end-to-end quality for agentic features and workflows, including strategy, development, execution, and release qualification.
• Design and build automation tooling and frameworks for AI/LLM-driven systems, including prompt flows, agent orchestration, and tool integrations.
• Develop and maintain evaluation frameworks (evals) to measure response quality, accuracy, and hallucination rates.
• Drive automation coverage (80%+ for critical AI workflows) using deterministic + probabilistic validation approaches.
• Integrate AI quality checks into CI/CD pipelines with fast feedback cycles (<15 minutes for PR validation).
• Build tooling for LLM observability and debugging, including prompt tracing and response analysis.
• Partner with Applied AI teams on prompt engineering, model selection, and evaluation strategies.
• Design and execute performance and load tests for AI services (latency, throughput, cost efficiency).
• Identify and mitigate risks related to hallucinations, bias, safety, and edge cases.
• Define and track AI quality KPIs (task success rates, precision/recall, latency, etc.).
• Participate in design and architecture reviews to ensure systems are testable, observable, and resilient.
• Mentor engineers and contribute to raising the bar on AI quality engineering practices.

What you’ll bring

• 5+ years of experience in software engineering or SDET roles with an emphasis on software development.
• Strong programming skills in Python (preferred), Java, or JavaScript.
• Experience testing distributed, cloud-native SaaS systems and APIs.
• Demonstrated proficiency in coding with AI agents to accelerate development and improve code quality.
• Hands-on exposure to LLMs or AI/ML systems (e.g., OpenAI, Claude, Gemini, or similar platforms).
• Understanding of non-deterministic systems and probabilistic testing approaches.
• Experience building test frameworks and scalable automation systems.
• Familiarity with AI evaluation techniques (benchmarking, golden datasets, human-in-the-loop validation).
• Experience with CI/CD pipelines (e.g., Jenkins, GitHub Actions).
• Strong collaboration skills with the ability to work across distributed teams and time zones.
• Bachelor’s degree in Computer Science or equivalent practical experience.
• Backend: Python, Go, Google Cloud Platform, Cloud Run / App Engine, Kubernetes, Datastore, Redis, ElasticSearch.
• Frontend: Vue3, React.
• AI Stack: LLM APIs, LiveKit, prompt orchestration frameworks, evaluation tooling.

Your role
At Dialpad, we are building the future of AI-driven communication. As a Software Development Engineer in Test (SDET), you will lead the charge in building scalable, world-class mobile test automation frameworks that empower our engineering teams to ship with confidence and speed.

We are looking for a quality advocate who bridges development and testing. You bring excellent written and verbal communication skills and the ability to collaborate with a geo-distributed team on a shared vision. You will enhance and maintain mobile testing frameworks, lead design decisions, and work closely with other senior developers.

This position reports to a Quality Engineering Manager in the USA.

What you’ll do

• Design and optimize high-performance mobile automation frameworks (iOS/Android) that are fast, reliable, and scalable.
• Maintain performant and reliable CI/CD pipelines.
• Independently analyze test results and investigate failures to identify potential root causes and provide detailed reports.
• Build advanced reporting and tools to provide real-time visibility into product health and failure patterns.
• Develop and execute system performance testing against a variety of systems.
• Work closely with mobile engineers, QA partners, and product teams to ensure features are testable and automation-ready.
• Develop and execute a comprehensive test strategy.
• Perform functional, regression, and performance testing using automation tools.
• Lead the AI Frontier and integrate AI-powered tooling into the testing lifecycle to accelerate defect detection and script generation.
• Advocate for doing the right thing even if it’s difficult.

Skills you’ll bring

• 4+ years of experience as an SDET, Software Engineer, or Test Automation Engineer in SaaS environments.
• Strong programming experience in any top language, such as Python or Java.
• Experience with AI code generation, subagents, and modern code generation workflows.
• Deep, hands-on experience building scalable frameworks from scratch. The ability to articulate complex technical trade-offs to both engineers and non-technical stakeholders across global time zones.
• Highly organized with excellent written and verbal communication skills.
• Experience with cloud-based mobile device testing platforms like LambdaTest, BrowserStack, etc.
• Direct experience applying testing methodologies, including regression, integration, and performance testing
• Extensive knowledge of cloud technologies, including the testing of REST services.
• Strong people skills, as you'll work with other teams in different geographies.
• The "Plus" Factor includes: Experience with mobile programming languages Kotlin or Swift. Application of UX/Accessibility standards and a proactive approach to using Generative AI to optimize development workflows.

Your role
As a Sr. SDET in Agentic QA, you will own the test automation and quality frameworks that support Dialpad’s AI Voice Agent services. You will develop automated tests for end-to-end product experiences, from frontend UI to backend services to APIs to audio/text interactions. You will test orchestration flows, agent configuration experiences, and guardian safeguards to create robust automated coverage for functionality, performance, reliability, UX, and more. 

In this role, you will develop substantial amounts of automated test infrastructure and partner deeply with the development team to make our fast-growing AI platform more testable, more stable, and more delightful for customers.

This position is based at one of Dialpad’s Canadian offices and reports to a QA Eng Manager in the United States.

What you’ll do

• Own end-to-end quality for agentic features and workflows, including strategy, development, execution, and release qualification.
• Design and build automation tooling and frameworks for AI/LLM-driven systems, including prompt flows, agent orchestration, and tool integrations.
• Develop and maintain evaluation frameworks (evals) to measure response quality, accuracy, and hallucination rates.
• Drive automation coverage (80%+ for critical AI workflows) using deterministic + probabilistic validation approaches.
• Integrate AI quality checks into CI/CD pipelines with fast feedback cycles (<15 minutes for PR validation).
• Build tooling for LLM observability and debugging, including prompt tracing and response analysis.
• Partner with Applied AI teams on prompt engineering, model selection, and evaluation strategies.
• Design and execute performance and load tests for AI services (latency, throughput, cost efficiency).
• Identify and mitigate risks related to hallucinations, bias, safety, and edge cases.
• Define and track AI quality KPIs (task success rates, precision/recall, latency, etc.).
• Participate in design and architecture reviews to ensure systems are testable, observable, and resilient.
• Mentor engineers and contribute to raising the bar on AI quality engineering practices.

What you’ll bring

• 5+ years of experience in software engineering or SDET roles with an emphasis on software development.
• Strong programming skills in Python (preferred), Java, or JavaScript.
• Experience testing distributed, cloud-native SaaS systems and APIs.
• Demonstrated proficiency in coding with AI agents to accelerate development and improve code quality.
• Hands-on exposure to LLMs or AI/ML systems (e.g., OpenAI, Claude, Gemini, or similar platforms).
• Understanding of non-deterministic systems and probabilistic testing approaches.
• Experience building test frameworks and scalable automation systems.
• Familiarity with AI evaluation techniques (benchmarking, golden datasets, human-in-the-loop validation).
• Experience with CI/CD pipelines (e.g., Jenkins, GitHub Actions).
• Strong collaboration skills with the ability to work across distributed teams and time zones.
• Bachelor’s degree in Computer Science or equivalent practical experience.
• Backend: Python, Go, Google Cloud Platform, Cloud Run / App Engine, Kubernetes, Datastore, Redis, ElasticSearch.
• Frontend: Vue3, React.
• AI Stack: LLM APIs, LiveKit, prompt orchestration frameworks, evaluation tooling.

Your role
At Dialpad, we are building the future of AI-driven communication. As a Software Development Engineer in Test (SDET), you will lead the charge in building scalable, world-class mobile test automation frameworks that empower our engineering teams to ship with confidence and speed.

We are looking for a quality advocate who bridges development and testing. You bring excellent written and verbal communication skills and the ability to collaborate with a geo-distributed team on a shared vision. You will enhance and maintain mobile testing frameworks, lead design decisions, and work closely with other senior developers.

This position reports to a Quality Engineering Manager in the USA.

What you’ll do

• Design and optimize high-performance mobile automation frameworks (iOS/Android) that are fast, reliable, and scalable.
• Maintain performant and reliable CI/CD pipelines.
• Independently analyze test results and investigate failures to identify potential root causes and provide detailed reports.
• Build advanced reporting and tools to provide real-time visibility into product health and failure patterns.
• Develop and execute system performance testing against a variety of systems.
• Work closely with mobile engineers, QA partners, and product teams to ensure features are testable and automation-ready.
• Develop and execute a comprehensive test strategy.
• Perform functional, regression, and performance testing using automation tools.
• Lead the AI Frontier and integrate AI-powered tooling into the testing lifecycle to accelerate defect detection and script generation.
• Advocate for doing the right thing even if it’s difficult.

Skills you’ll bring

• 4+ years of experience as an SDET, Software Engineer, or Test Automation Engineer in SaaS environments.
• Strong programming experience in any top language, such as Python or Java.
• Experience with AI code generation, subagents, and modern code generation workflows.
• Deep, hands-on experience building scalable frameworks from scratch. The ability to articulate complex technical trade-offs to both engineers and non-technical stakeholders across global time zones.
• Highly organized with excellent written and verbal communication skills.
• Experience with cloud-based mobile device testing platforms like LambdaTest, BrowserStack, etc.
• Direct experience applying testing methodologies, including regression, integration, and performance testing
• Extensive knowledge of cloud technologies, including the testing of REST services.
• Strong people skills, as you'll work with other teams in different geographies.
• The "Plus" Factor includes: Experience with mobile programming languages Kotlin or Swift. Application of UX/Accessibility standards and a proactive approach to using Generative AI to optimize development workflows.

What We Need

NetBrain is looking for an experienced Senior QA Engineer to work on a variety of automation-related projects for our unparalleled network automation platform, powered by agentic-AI. We need a detail-oriented and logical programmer who loves to be part of a team and is comfortable collaborating across multiple areas of the organization. This role works on a hybrid schedule at our Toronto, ON office and passion for software development and automation is a must-have!

What You'll Do

• Provide guidance and support to junior QA engineers; share best practices, testing techniques, and knowledge with the QA team.
• Develop detailed test plans and strategies based on project requirements and specifications; design comprehensive test cases and scenarios to cover functional and non-functional requirements; ensure complete coverage of all the use cases, test cases, and workflows.
• Execute manual and automated tests, ensuring thorough coverage of the application; perform different types of testing such as functional, regression, performance, usability, and security testing.
• Identify areas for improvement in QA processes and methodologies; stay updated with industry trends and incorporate new tools and practices into the QA process.
• Identify, document, and track software defects using appropriate tools; collaborate with development teams to reproduce, diagnose, and resolve issues.
• Collect and analyze quality metrics to evaluate the effectiveness of testing efforts; generate test reports and provide quality assessments to stakeholders; work closely with developers, product managers, and other stakeholders to ensure alignment on quality goals; participate in design and code reviews to provide feedback from a QA perspective.
• Evaluate and recommend QA tools and technologies; Ensure the QA environment and tools are properly set up and maintained; identify and assess risks associated with software releases and deployments; develop mitigation strategies to address potential quality issues; ensure that software meets regulatory standards and industry best practices; implement and enforce QA standards and guidelines within the team.
• Understand customer requirements and ensure that deliverables meet their expectations; act as a liaison between customers and the development team to address quality concerns.
• Develop and maintain automated test scripts to improve testing efficiency; Integrate automated tests into continuous integration/continuous deployment (CI/CD) pipelines.

What You Bring

• BS in Computer Science, Electrical Engineering or equivalent experience.
• 4+ years of experience in software testing or SDET roles.
• High proficiency in computer technology and advanced programming ability with Python, Java, Go or other general-purpose programming languages.
• Practical experience testing cloud infrastructure(AWS preferred).
• Solid API/Security testing and automation skills.
• Hands-on experience with CI/CD (Jenkins, GitHub Actions, etc.) and release engineering (pipelines, artifacts, approvals, progressive delivery).
• Strong understanding of networking (TLS, DNS, load balancing).
• Experience with virtualization technologies, specifically VMware (vSphere/ESXi) and Microsoft Hyper-V.
• Experience working in high-scale SaaS environments or large-scale distributed systems.
• Strong written and verbal English communication skills.
• Keen attention to detail and excellent problem-solving skills.
• Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
• Stationary Tasks: Sitting for extended periods, remaining in a stationary position.
• Able to work in our Toronto, ON office on a hybrid schedule

What We Offer

Our comprehensive compensation package is vital in how we recognize the impact that our people make in helping us achieve our goals.

For this role, the estimated base salary range is between CAD 82,000 - CAD 100,000 plus potential bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

Please note that the range provided is a guideline, and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes, but is not limited to, RRSP and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc.

Federato’s AI/ML-driven platform leverages deep reinforcement learning to help insurance companies optimize the portfolio of risks they insure, allowing them to continue to provide fair and equitable pricing in difficult-to-price areas. Our category-defining ‘RiskOps’ solution drives better underwriting decisions by operationalizing underutilized data investments and surfacing real-time risk and portfolio insights. We focus on putting insurance underwriters back in the driver’s seat, helping them meet their goals while providing an important service to society.

Role Overview

As a Senior Product Manager – Distribution, you’ll spearhead the development of tools that enable insurers to manage and optimize their distribution channels effectively. Your focus will be on creating solutions that streamline agent onboarding, licensing, compensation, and performance tracking, while ensuring compliance across various jurisdictions. You’ll collaborate closely with engineering, design, and go-to-market teams to deliver products that meet the evolving needs of carriers, MGAs, and brokers.

What You’ll Be Doing

• Define and execute the product roadmap for distribution management, focusing on agent/broker onboarding, licensing, and compliance automation.
• Develop features that provide real-time access to agent and agency data, facilitating efficient service requests and status updates.
• Implement performance analytics tools to monitor producer effectiveness, enabling data-driven decisions for channel optimization.
• Design and manage commission structures and incentive programs, ensuring accurate and timely compensation for distribution partners.
• Ensure seamless integration with third-party systems, such as comparative raters and agency management platforms, to enhance operational efficiency.
• Stay abreast of regulatory changes and ensure the product remains compliant with state and federal insurance distribution laws.

Who We Hope You Are

• 5+ years of product management experience
• 3+ years of focus on insurance distribution.
• Strong understanding of P&C insurance distribution models, including captive agents, independent agents, brokers, and digital channels.
• Proven track record of delivering SaaS products that address complex regulatory requirements and integrate with existing insurance systems.
• Excellent communication skills, with the ability to translate technical concepts into clear business value propositions.
• Experience working in cross-functional teams, collaborating with engineering, design, legal, and sales departments.
• A BA/BS degree in business, computer science, engineering, or a related field is required.
• Preferred: MBA or MS in Technology Management, Data & Analytics, or Insurance Management or other insurance related fields.
• Ability to travel to East Coast roughly 20% of the time or based on product spike timing

$170,000 - $200,000 a year
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package also includes stock options, bonus, benefits and additional perks. 

Here at Federato, your capabilities are important, but culture fit is quintessential. We move fast, are eager to listen to our users, take a first principles approach to solving problems, and value learning and the ability to change our minds. Most importantly, we're here to have fun. Our ability to make a difference starts with our people. We would love to work with you! 

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at talent@federato.ai

Permanent, full-time opportunity

Location - Remote (USA)

Though we have an office based in Calgary, this is a remote position that is open to candidates across the USA. PurposeMed's office is located on the unceded and traditional territories of the peoples of the Treaty 7 region which includes the nations of the Siksika, the Piikani, the Kainai, the Îethka Stoney Nakoda which consists of the Chiniki, Bearspaw, and Good Stoney Bands, and people of the Tsuut’ina First Nation. The city of Calgary is also homeland to the historic Northwest Métis and to the Otipemisiwak Métis government, Métis Nation Battle River Territory, Nose Hill Métis District 5 and Elbow Métis District 6.

Who we hope to find:

We’re looking for a Director of Partner Success to own the health of Freddie’s most vital relationships. This role will own both our Covered Entity partnerships across the US and our expanding Canadian partner relationships end-to-end. 

You’ll have the rare opportunity to build a cross geography account management function from the ground up—designing the playbooks, automation, and documentation that define excellence for our partners. This role will run quarterly business reviews, negotiate renewals, consultatively introduce new services that deepen the partnerships, and utilize data-driven insights and mission alignment to deliver compelling pitches that expand our footprint.By working cross-functionally with our data, finance, customer support and product teams, this role will ensure the partner perspective directly shapes our roadmap while overseeing the day-to-day operations that keep our mission moving forward. 

With a Partnerships Success Manager reporting to you to handle invoicing, data QA, and report preparation and a Senior Manager of Community to support on partner engagement, your job is to lead the relationships, design the systems, and drive the cross-functional work that makes our partners successful. Working alongside our Co-Founders, this Director-level position offers significant organizational influence and the latitude to make defining strategic choices for the business.

If you thrive on building deep relationships with mission-driven leaders, love building repeatable processes where none exist, and are energized by work that directly expands access to HIV prevention and treatment—this is your role.

In this role, you’ll make an impact by:

Cultivating Strategic Partner Relationships (50%)

• Owning all covered entity partner relationships end-to-end, from onboarding through renewal and expansion
• Defining what an 11/10 experience looks like for our partners, which includes everything from running structured MBRs/QBRs to building partnership roadmaps
• Identifying and closing expansion opportunities through consultative, partnership-oriented selling
• Serving as the voice of the partner internally by translating their needs to product, clinical, and operations teams

Driving Consultative Growth (30%)

• Strategically growing our relationship with existing CE partners by helping them access new services through Freddie that benefit patient care and our respective missions
• Developing and delivering compelling pitches grounded in data, outcomes, and mission alignment
• Representing Freddie at industry events and conferences to build upon Freddie’s reputation in the 340B and community health ecosystem.

Optimizing Operational Excellence (20%)

• Oversee the Partnerships Success Manager who collaborates with other teams to ensure partners are invoiced and data reports are created and QA’d. Accountable for accuracy and partner trust; not expected to do the manual work.
• Ensure all operational processes are documented, reliable, and improving over time. The goal: if any person in this function left tomorrow, someone else could pick up.

We need someone who has:

• 7+ years in partnership management, strategic account management, or client leadership—with a track record of independently managing 10+ high-value relationships
• Demonstrated ability to build trust and credibility with mission-driven organizations (non-profits, community health, government-funded entities, or similar)
• Strong business development instinct—you spot growth opportunities and position them as value-add, not upsell
• Executive-level communication skills—you hold your own with clinic CEOs, CMOs, and board members without needing coaching or hand-holding.
• Strong cross-functional instinct—you naturally work across data, finance, product, and support teams to unblock issues and build better systems, not just escalate problems
• Commercial instinct—you see opportunities to deepen partnerships, frame them as value-add, and close them through trust, not pressure
• The ability to manage one direct report and develop their capabilities over time
• Data-driven storytelling—you can turn utilization data and outcomes into a narrative that resonates with a clinic director
• Experience working with non-profit, community-based, or government-funded organizations
• Healthcare industry experience 
• Proven ability to navigate and influence collaborating teams such as product, clinical, and data to ensure the partner’s voice translates into high-impact realities

It would also be great if you have:

• Knowledge of the 340B Drug Pricing Program, contract pharmacy, or HRSA compliance
• Experience in LGBTQ+ health, HIV/AIDS services, or health equity

Compensation:

• $140,000 - $160,000 USD a year
• Earn stock options through our Equity Incentive Plan—connect your efforts to PurposeMed’s growth as we work together to improve the lives of our patients across North America.
• The compensation listed above refers to a yearly base salary that may vary depending on a candidate's relevant qualifications, knowledge, competencies and work experience, and other factors including market conditions. Base pay is just one aspect of our total rewards at PurposeMed—see our other exciting benefits below! (Please note that the benefits listed are specific to Canadian, full-time team members and may be adjusted based on your location or employment type).

Do you think you could be our next Director of Partner Success? We look forward to seeing your application!

#LI-Remote

Permanent, full-time opportunity

Location - Remote (Canada)

Though we have an office based in Calgary, this is a remote position that is open to candidates across Canada. PurposeMed's office is located on the unceded and traditional territories of the peoples of the Treaty 7 region which includes the nations of the Siksika, the Piikani, the Kainai, the Îethka Stoney Nakoda which consists of the Chiniki, Bearspaw, and Good Stoney Bands, and people of the Tsuut’ina First Nation. The city of Calgary is also homeland to the historic Northwest Métis and to the Otipemisiwak Métis government, Métis Nation Battle River Territory, Nose Hill Métis District 5 and Elbow Métis District 6.

Who we hope to find:

We’re looking for a Director of Partner Success to own the health of Freddie’s most vital relationships. This role will own both our Covered Entity partnerships across the US and our expanding Canadian partner relationships end-to-end. 

You’ll have the rare opportunity to build a cross geography account management function from the ground up—designing the playbooks, automation, and documentation that define excellence for our partners. This role will run quarterly business reviews, negotiate renewals, consultatively introduce new services that deepen the partnerships, and utilize data-driven insights and mission alignment to deliver compelling pitches that expand our footprint.By working cross-functionally with our data, finance, customer support and product teams, this role will ensure the partner perspective directly shapes our roadmap while overseeing the day-to-day operations that keep our mission moving forward. 

With a Partnerships Success Manager reporting to you to handle invoicing, data QA, and report preparation and a Senior Manager of Community to support on partner engagement, your job is to lead the relationships, design the systems, and drive the cross-functional work that makes our partners successful. Working alongside our Co-Founders, this Director-level position offers significant organizational influence and the latitude to make defining strategic choices for the business.

If you thrive on building deep relationships with mission-driven leaders, love building repeatable processes where none exist, and are energized by work that directly expands access to HIV prevention and treatment—this is your role.

In this role, you’ll make an impact by:

Cultivating Strategic Partner Relationships (50%)

• Owning all covered entity partner relationships end-to-end, from onboarding through renewal and expansion
• Defining what an 11/10 experience looks like for our partners, which includes everything from running structured MBRs/QBRs to building partnership roadmaps
• Identifying and closing expansion opportunities through consultative, partnership-oriented selling
• Serving as the voice of the partner internally by translating their needs to product, clinical, and operations teams

Driving Consultative Growth (30%)

• Strategically growing our relationship with existing CE partners by helping them access new services through Freddie that benefit patient care and our respective missions
• Developing and delivering compelling pitches grounded in data, outcomes, and mission alignment
• Representing Freddie at industry events and conferences to build upon Freddie’s reputation in the 340B and community health ecosystem.

Optimizing Operational Excellence (20%)

• Oversee the Partnerships Success Manager who collaborates with other teams to ensure partners are invoiced and data reports are created and QA’d. Accountable for accuracy and partner trust; not expected to do the manual work.
• Ensure all operational processes are documented, reliable, and improving over time. The goal: if any person in this function left tomorrow, someone else could pick up.

We need someone who has:

• 7+ years in partnership management, strategic account management, or client leadership—with a track record of independently managing 10+ high-value relationships
• Demonstrated ability to build trust and credibility with mission-driven organizations (non-profits, community health, government-funded entities, or similar)
• Strong business development instinct—you spot growth opportunities and position them as value-add, not upsell
• Executive-level communication skills—you hold your own with clinic CEOs, CMOs, and board members without needing coaching or hand-holding.
• Strong cross-functional instinct—you naturally work across data, finance, product, and support teams to unblock issues and build better systems, not just escalate problems
• Commercial instinct—you see opportunities to deepen partnerships, frame them as value-add, and close them through trust, not pressure
• The ability to manage one direct report and develop their capabilities over time
• Data-driven storytelling—you can turn utilization data and outcomes into a narrative that resonates with a clinic director
• Experience working with non-profit, community-based, or government-funded organizations
• Healthcare industry experience 
• Proven ability to navigate and influence collaborating teams such as product, clinical, and data to ensure the partner’s voice translates into high-impact realities

It would also be great if you have:

• Knowledge of the 340B Drug Pricing Program, contract pharmacy, or HRSA compliance
• Experience in LGBTQ+ health, HIV/AIDS services, or health equity

Compensation:

• $140,000 - $160,000 CAD a year
• Earn stock options through our Equity Incentive Plan—connect your efforts to PurposeMed’s growth as we work together to improve the lives of our patients across North America.
• The compensation listed above refers to a yearly base salary that may vary depending on a candidate's relevant qualifications, knowledge, competencies and work experience, and other factors including market conditions. Base pay is just one aspect of our total rewards at PurposeMed—see our other exciting benefits below! (Please note that the benefits listed are specific to Canadian, full-time team members and may be adjusted based on your location or employment type).

Do you think you could be our next Director of Partner Success? We look forward to seeing your application!

#LI-Remote

OUR MISSION

At Redwood, we empower our customers with lights-out automation for their mission-critical business processes.

ABOUT US

Redwood Software is the leading orchestration platform for the autonomous enterprise, driving business transformation at the lowest total cost of ownership. Redwood empowers organizations to intelligently automate and orchestrate mission-critical business and IT processes across complex ERP, hybrid cloud, data and emerging agentic AI systems. Through its SaaS-first automation fabric—with AI embedded across the automation lifecycle—Redwood accelerates the path to autonomous operations. Backed by 30 years of experience and trusted by more than 50% of the Fortune 50, Redwood helps organizations unlock human potential to focus on innovation, growth and what’s next.

CORE VALUES

One Team. One Redwood

Make Your Own Weather

Obsess over Customer Success

Work the Problem

Be Curious

Own the Outcome

Respect Each Other

YOUR IMPACT

As UX Designer, you will own the end-to-end design of features and workflows for RunMyJobs, our enterprise automation platform. You'll collaborate with product managers, engineers, and customers to create intuitive experiences for complex automation workflows that empower finance and IT teams to orchestrate mission-critical business processes. You'll play a key role in building our design system from the ground up, establishing patterns and components that will scale across our product portfolio.

Product Design & Delivery

• End-to-end UX design for entire features and workflows within RunMyJobs

• Design intuitive interfaces for complex enterprise automation scenarios (job scheduling, workflow orchestration, monitoring)

• Create user flows, wireframes, prototypes, and high-fidelity designs that balance user needs with technical constraints

• Collaborate daily with product managers and engineers to ship high-quality experiences

• Participate in agile ceremonies and maintain design velocity alongside engineering sprints

• Conduct design QA and work with engineering to ensure implementation fidelity

User Research & Insights

• Plan and conduct user research activities (interviews, usability tests, observation sessions)

• Synthesize research findings into actionable insights and design recommendations

• Build empathy for enterprise users (finance teams, IT admins, automation engineers)

• Validate design decisions with real users and iterate based on feedback

• Partner with product management and customer success to understand user needs

Design System & Standards

• Contribute to building a new design system for Redwood's product portfolio

• Create reusable components, patterns, and guidelines that scale across features

• Consider existing design artifacts and evolve them into cohesive system

• Document design patterns and interaction standards

• Collaborate with engineers on component implementation and design tokens

• Advocate for design consistency and accessibility across products

Collaboration & Communication

• Present design work to cross-functional stakeholders and incorporate feedback

• Partner with product managers to define feature scope and success metrics

• Work closely with engineers to ensure designs are technically feasible

• Articulate design rationale and defend design decisions with data and user insights

• Leverage AI tools daily to accelerate design exploration, content generation, and workflow efficiency

YOUR EXPERIENCE

Required:

• 3-5 years of UX/product design experience, ideally in B2B SaaS or enterprise software

• Strong portfolio demonstrating full-stack UX capabilities (research, interaction design, visual design, prototyping)

• Experience designing for complex, data-dense enterprise applications

• Proficiency with Figma (primary tool) and modern design/prototyping tools

• Daily hands-on experience using AI tools (ChatGPT, Claude, Copilot, Midjourney, or similar) to enhance design productivity and workflows

• Demonstrated ability to balance user needs, business goals, and technical constraints

• Experience working in agile development environments alongside engineers

• Understanding of interaction design patterns, information architecture, and visual design principles

• Proven ability to conduct user research and translate insights into design solutions

• Experience contributing to or building design systems and component libraries

• Excellent communication and presentation skills

• Bachelor's degree in design, HCI, or related field (or equivalent experience)

Preferred:

• Experience designing automation, workflow, or developer tools

• Background in enterprise software domains (ERP, finance, IT operations, DevOps)

• Familiarity with accessibility standards (WCAG) and inclusive design practices

• Experience with front-end technologies (HTML, CSS, React) to collaborate effectively with engineers

• Experience using AI tools for design system work (component generation, design token automation)

• Track record of shipping complex features in cross-functional product teams

• Experience with user analytics and data-driven design decisions

• Contributions to open-source design systems or published design work

Pay Transparency: The typical base salary range for this position is CAD annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable. Final compensation will be determined based on the candidate's skills, experience, and relevant qualifications.

Vacancy Status: Existing vacancy

AI Transparency Disclosure: As part of our commitment to hiring transparency and in compliance with Ontario law, please be advised that we utilize artificial intelligence (AI) tools during our interview process. Specifically, we may use an AI-enabled notetaking assistant to help capture and summarize interview discussions. This tool is used solely to assist our hiring team in summarizing candidate information; all final hiring and selection decisions are made exclusively by individuals on the hiring team.

In 1978, Gary Thuerk sent the world’s first email marketing campaign to about 400 recipients, kicking off an entire industry and earning himself the title 'Father of Spam'—though he himself preferred to be known as the 'Father of Email Marketing.' While we're aiming for something a bit more charming than unsolicited messages to unsuspecting inboxes, we are looking for a Lifecycle Marketing Manager to carry on Gary’s legacy—with less controversy and way more creativity! At Mercury, we’re on a mission to turn email marketing into an art form, one irresistible click at a time.

As a Lifecycle Marketer and part of the larger Growth Marketing team, you will be responsible for strategizing and optimizing the customer lifecycle of Mercury users, with a focus on product adoption, cross-sell, and upsell. You’ll work closely with product marketing, data science, and engineering to maximize the number of users who use Mercury features and products and retain on the platform.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

You will:

• Execute and optimize customer lifecycle programs that drive product adoption, cross-sell, and upsell
• Partner with growth, product, and data teams to identify friction points in the user journey and build messaging strategies that address them
• Own and iterate on customer lifecycle journeys — writing briefs, managing QA, setting logic, and analyzing performance to improve conversion
• Use data to inform messaging strategy and audience segmentation, working closely with data science to define and track KPIs tied to product adoption and retention
• Collaborate with copywriters, designers, and product marketers to build high-quality, user-focused communications that guide users toward value
• Bring a test-and-learn mindset to the role — propose experiments, launch A/B tests, and iterate based on results

You should have:

• 4+ years of experience in lifecycle or email marketing
• Hands-on proficiency with email as a channel, and in enterprise-level marketing automation tools (bonus points for experience with Customer.io)
• Experience using tools like Omni, Hex, Looker, or similar to analyze marketing experiments
• AI fluency with demonstrated examples of optimizing workflows and campaigns with custom skills and/or agentic flows
• B2B or B2C SaaS experience is a strong plus

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

• US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $128,600 - $144,600
• US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $115,700 - $130,100
• Canadian employees (any location): CA$121,500 - $136,700

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

#LI-SE1