Position Overview: We are looking for a hands-on Senior Security Engineer to join our dynamic security team.  This role is critical in ensuring the security of our technology infrastructure, protecting sensitive data, and mitigating cybersecurity risks. You will work alongside a team of experts to design, implement, and maintain security solutions across our organization. This is a hand-on role were flexibility, dependability, and exceptional problem-solving skills are essential. 

Key Responsibilities: 

• Plan, implement, manage, monitor, and upgrade security measures for the protection of engineering and corporate labs, applications, endpoints, systems, and networks 

• Identify and address network and system vulnerabilities and data integrity threats 

• Provide input, coordinate, and participate in testing new security designs, measuring Key Performance Indicators (KPIs) and metrics, and participate in the change management process 

• Monitor a comprehensive cybersecurity program, including ongoing system patching to address known vulnerabilities and utilizing tools and frameworks to prevent, detect, and mitigate cyber threats 

• Respond to system and network security breaches in support of the Cyber Security Incident Response Team (CSIRT) 

• Collaborate with operational risk, compliance, legal, and audit teams and support privacy-based implementations for business and regulatory requirements 

• Investigate incidents by correlating information from tools such as EDR, NDR, Cloud Security, Threat Intelligence, sandboxes, and live forensics 

• Create and fine-tune monitoring rules in SIEM for onboarded technologies (e.g., Windows, Linux, Firewall, Proxy, O365, IPS). 

• Conduct cyber risk assessments using frameworks or standards such as NIST CSF, ISO 27001/2, PCI, CIS Top 20, CMMC, or other industry measurement tools. 

• Maintain a results-oriented focus with a strong emphasis on quality. 

• Stay updated on emerging threats and provide strategic guidance for proactive security measures. 

• Automate security processes using scripting and cloud security tools to enhance efficiency. 

Qualifications: 

• Bachelor’s Degree or an equivalent combination of education and work experience. 

• 6+ years of experience in cybersecurity. 

• Proven experience in network security, including LAN, WAN, cloud-based environments, monitor network performance, analyze traffic patterns, and troubleshoot connectivity issues. 

• Proven experience in implementing security measures, including firewalls, VPNs, and intrusion prevention systems (IPS). 

• Solid understanding of Windows, Macintosh, and Linux systems. 

• Knowledge of regulations such as GDPR, CCPA, HIPAA, etc. 

• Knowledge of utilize OSINT tools like VirusTotal, AbuseIPDB, IPVoid, and Shodan to investigate security incidents. 

• Relevant certifications such as CISSP, GCTI, GCFE, GCIH, GREM, OSCP. 

• Experience with public and private clouds: AWS, Azure, OpenStack, KVM, HyperV, VMWare. 

• Excellent written and oral communication skills in English, with the ability to represent and advocate complex technical concepts externally. 

 

#LI-Pune

#LI-DS9

#LI-Hybrid

#LI-CISSP

#LI-OSCP

#LI-GCTI

#LI-AWS

What You'll Do

At HG Insights, we run one of the most data-rich go-to-market environments in B2B SaaS. We're looking for a Senior AI GTM Automation Engineer who will sit inside our Sales Engineering and Solutions team and build the tools, integrations, and AI-powered workflows that make our Sales Engineers, Solutions Engineers, and Enterprise CSMs dramatically more effective.

This is a force-multiplier role. You'll embed with revenue teams, understand their daily jobs to be done, and turn manual, repetitive work into fast, reliable automations—so our best people spend their time on the work only humans can do.

 

Core Responsibilities

• Workflow discovery: Shadow and interview Sales Engineers, Solutions Engineers, and Enterprise CSMs to map their day-to-day workflows and build a prioritized automation backlog ranked by impact and effort
• Sales Engineering tools: Build data-assembly tools that pull from HG's APIs, automate technical discovery prep, and generate proof-of-concept materials—reducing manual pre-call and post-call work for SEs
• Solutions Engineering tools: Automate the generation of technical scoping docs, integration-architecture diagrams, and solution briefs; maintain a reusable library of solution templates and sandbox configurations
• Enterprise CSM automations: Build automations for account health briefs, QBR summaries, risk-detection alerts, and personalized outreach workflows using data from Vitally, Salesforce, and Slack
• AI-powered workflow engineering: Design and deploy LLM-based workflows using Claude and the Claude Agent SDK—building agents, MCP server integrations, and agentic pipelines that operate across the GTM tool stack
• Platform ownership: Maintain and evolve the internal GTM automation stack; document every tool so teams can self-serve; instrument monitoring so failures surface quickly

What We're Looking For

 

Experience

• 3–7 years in a technical role—software engineering, solutions engineering, RevOps engineering, or a closely related field
• Demonstrated track record of building internal tools or automations that eliminated manual work for a GTM or customer-facing team
• Hands-on experience integrating with SaaS APIs (Salesforce, Slack, HubSpot, Vitally, or similar)

 

Technical skills

• Expert-level user of Claude Code—you use it daily, understand its agentic capabilities, and can build production workflows with it
• Proficiency in Python and/or JavaScript/TypeScript for scripting, API integration, and automation
• Working knowledge of MCP (Model Context Protocol) servers and LLM-based agent frameworks
• Comfort with workflow automation platforms such as n8n, Zapier, or Make
• Familiarity with the GTM tool ecosystem: Salesforce, Vitally, Slack, Gong, Granola, Outreach, or equivalent

 

How you work

• Business mindset: You understand that tools are only valuable if people use them—you design for adoption, not just functionality
• Discovery-first: You run structured discovery sessions with non-technical stakeholders and translate fuzzy pain points into scoped, buildable solutions
• Ship fast, iterate often: You prefer a useful tool in users' hands over a perfect tool on a roadmap
• High reliability bar: If an automation breaks, the team loses trust—you build with monitoring and graceful failure in mind

 

Nice to have

• Experience working in or embedded with a Sales Engineering, Solutions Consulting, or Customer Success team
• Familiarity with HG Insights products and use cases—technology intelligence, installed-base data, or intent signals
• Prior experience building Claude-powered agents or working with the Anthropic API at a production level

 

 

 

Why HG Insights

We're the global leader in technology intelligence—the data that helps the world's best B2B sales and marketing teams find and close the right customers. This role offers an uncommon combination of technical depth and business impact: you'll define your own roadmap, work directly with the teams you're serving, and see your work reflected in real revenue outcomes.

We offer competitive compensation, equity, and a team that genuinely invests in your growth as an engineer and as a GTM thinker.

 

HG Insights is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

 

What we need you to contribute to Ensono:

• Design, build, and support ServiceNow‑centric integrations using REST APIs, IntegrationHub, and Flow Designer

• Develop and operate AWS‑based serverless components (Lambda, API Gateway, SQS, DynamoDB) that support ServiceNow workflows

• Troubleshoot and resolve production integration issues across ServiceNow and AWS, including API failures, data issues, and asynchronous processing problems

• Communicate clearly with clients and internal teams to coordinate integration changes, incidents, and technical requirements

• Actively participate in sprint planning, backlog refinement, and continuous improvement of the team’s integration platform

• Create and maintain technical documentation, including integration workflows, data mappings, and operational runbooks

 

Skills & Behaviors that are reliable indications that you can contribute:

• Hands‑on experience building ServiceNow integrations using:

• • REST APIs (inbound and outbound)

  • IntegrationHub and Flow Designer

  • Scripted logic and custom actions

• Strong understanding of web services and integration patterns, including REST‑based authentication and error handling

• Practical experience with AWS services such as Lambda, API Gateway, SQS, DynamoDB, and CloudWatch

• Proficiency with Node.js for serverless and integration development

• Experience diagnosing and troubleshooting integration issues in production environments

• Ability to communicate technical information clearly to both technical and non‑technical stakeholders

• Experience documenting integration designs and support procedures for operational use

 

What you will receive from Ensono:

The opportunity to work on modern, ServiceNow‑centric integration solutions used by enterprise clients

Hands‑on experience with AWS serverless architectures and event‑driven integration patterns

A collaborative, agile engineering environment that values ownership and continuous improvement

Opportunities to influence integration design, reliability, and support standards as the platform evolves

 

ABOUT US

 

Ensono is a hybrid IT services provider that sees a world in transformation. We understand the world of business has become more complex, layered, and interdependent because we’re enabling the IT infrastructure for that transformation. Our clients are some of the most innovative and forward-thinking companies in the world and we help keep their businesses thriving. With nearly 50 years of experience, we optimize and modernize IT infrastructure by amplifying the power of mainframes and mid-range servers with the agility of cloud. Check us out at www.ensono.com. 

 

Job Role Summary

The Network Engineer is responsible for the implementation, and support of enterprise and data center–wide voice and data network solutions that align with Ensono’s architecture standards and business objectives. This role ensures stable, secure, and scalable network services for Ensono and its customers by developing, implementing, and maintaining network, security/threat, and voice solutions.

The Network Engineer works independently on complex assignments, collaborates with senior engineers and cross‑functional teams, and provides technical guidance and mentorship to less experienced team members.

Duties and Responsibilities

Technical Delivery & Operations

• Implement, and maintain enterprise and data center network solutions, including routing, switching, security, voice, and load‑balancing technologies.
• Manage, configure, and troubleshoot routing and switching devices across enterprise networks.
• Implement and maintain firewall solutions using Palo Alto and/or Check Point technologies, including policy configuration, NAT, VPNs, and platform upgrades.
• Configure, monitor, and optimize load balancers (F5, Citrix NetScaler, A10, or equivalent) to ensure high availability and performance.
• Participate in network upgrades, migrations, and new deployments.

Incident, Change & Problem Management

• Perform proactive network monitoring, incident response, and root cause analysis for escalated issues.
• Drive Major Incident (MI) calls end‑to‑end and ensure effective resolution and stakeholder communication.
• Participate in network‑related projects, change tickets, and trouble tickets.
• Assist in prioritization of network issues and provide frontline response to internal teams.

 

Engineering Standards & Documentation

• Develop and maintain network documentation, including diagrams, configurations, standards, and guidelines.
• Contribute to network and security capacity planning activities.
• Ensure compliance with Ensono security standards and industry best practices.

Collaboration & Customer Engagement

• Interact and consult with Ensono customers to gather solution requirements.
• Coordinate solutions with customers and internal stakeholders.
• Communicate project status effectively and support client satisfaction measurement.

Leadership, Ownership & Strategy

• Fully functional and self‑directed on assigned work.
• Own high‑complexity and moderate‑complexity assignments; provide oversight and review for low‑complexity work.
• Lead high‑priority technical initiatives or processes.
• Act as a product, technology, or domain Subject Matter Expert (SME) as required.
• Provide formal or informal mentorship to less experienced associates.
• Contribute to product and technology strategy (e.g., Cisco or security platforms), including:
• Input into product roadmaps and requirements
• Collaboration with engineering and delivery teams to align strategy with implementation and operational capabilities

Qualifications

Required

• Bachelor’s degree or equivalent relevant work experience.
• Strong knowledge of routing protocols (OSPF, BGP, EIGRP).
• Expertise in switching technologies (VLANs, STP, trunking, EtherChannel).
• Hands‑on experience with Cisco routing and switching technologies.
• Hands‑on experience with firewall technologies (Palo Alto and/or Check Point).
• Experience with load balancers such as F5, Citrix NetScaler, A10, or equivalent.
• Solid understanding of network security principles and best practices.
• Ability to work effectively in a fast‑paced, customer‑focused environment.

Preferred

• Advanced knowledge of routing, switching, and security policy design.
• Familiarity with network monitoring tools (e.g., SolarWinds, Nagios).
• Relevant certifications or equivalent experience in one or more of the following:
• CCNA, CCNP, CCDP, CCIE
• Palo Alto (PCNSE)
• F5 Certification
• Check Point or other security certifications

Soft Skills

• Strong analytical and problem‑solving skills.
• Excellent communication and collaboration abilities.
• Strong documentation and reporting skills.
• Ability to mentor junior engineers and operate effectively within a team environment.
• Demonstrates a holistic perspective and adjusts priorities based on the broader business impact.

Shift Timing- 24*7 Rotational Shift 

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

We’re looking for a highly skilled Platform Engineer to help scale and strengthen our Kubernetes-based production environment. In this role, you’ll take ownership of platform reliability, performance, and observability while working hands-on across Kubernetes, GCP, Terraform, and modern infrastructure automation. You’ll collaborate closely with Engineering and Product teams to influence architecture decisions, solve complex performance challenges, and design resilient, scalable systems that support our growing platform. This is a high-impact role for someone who thrives in technical problem-solving, cares deeply about operational excellence, and enjoys building platforms that engineers love to use.

Responsibilities:
● Maintain and extend our Kubernetes platform
● Improve Performance & Reliability of our production platform
● Ensure proper observability of the production systems
● Assist with database and service performance tuning
● Collaborate with Development Engineers on impacts of new features
● Identify architecture bottlenecks and work with Engineering on new solutions
● Collaborate with Support on operational runbooks

Requirements:
● Minimum 3+ years Kubernetes
● Operating System: Linux 
● GCP Cloud experience is mandatory, good to have multi-cloud experience.
● Terraform 
● Container lifecycle
● Programming Go, Python or similar
● Database optimization
● Network level troubleshooting

Education and Experience:
• At least 6 - 8 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD with 1 year experience; or equivalent experience preferred. 
• Degree in Computer Science, Engineering, or related field preferred

 

#LI-KB7

#LI-Hybrid 

#kubernetes

#GCP

We are seeking a seasoned Platform / Site Reliability Engineer to lead the evolution and performance of our Kubernetes-based production environment. In this role, you will drive reliability, scalability, and observability across mission-critical systems while working hands-on with Kubernetes, GCP, Terraform, and modern infrastructure automation. You will partner closely with Engineering and Support teams to optimize system performance, influence architectural decisions, and build resilient platforms that enable business growth at scale.

Responsibilities:

• Maintain, scale, and enhance our Kubernetes production platform
• Improve the performance, reliability, and availability of production systems
• Ensure comprehensive observability across services, infrastructure, and applications (metrics, logs, traces, alerts)
• Diagnose and tune database and service performance across distributed systems
• Partner with Development teams to assess platform impact of new features and architectural changes
• Identify architecture bottlenecks and contribute to scalable, resilient technical solutions
• Collaborate with Support teams to build and maintain operational runbooks and improve incident response processes

Requirements:

• 5+ years of hands-on Kubernetes experience in production environments
• Strong expertise with Linux systems administration and troubleshooting
• GCP cloud experience required; multi-cloud exposure is a plus
• Proficiency with Terraform and infrastructure-as-code workflows
• Strong understanding of container lifecycle management and deployments
• Programming experience in Go, Python, or a comparable language
• Experience with database performance optimization and tuning
• Solid knowledge of networking fundamentals and network-level troubleshooting

Education and Experience:

• At least 10+ years of related experience with a Bachelor’s degree; or 8 years and a Master’s degree; or a PhD with 5 years experience; or equivalent experience preferred
•  Degree in Computer Science, Engineering, or related field preferred
  
  

 

#LI-KB7

#LI-Hybrid

#GCP

#Python

The Role

We are currently seeking a Staff Software Engineer, Infrastructure to join the AI Platform team that powers seamless insights and interaction through natural language and data intelligence across our AI products.

As a Staff Software Engineer, you’ll architect, build, and operate the backend and platform systems that power AI Platform. You’ll work across service design, distributed systems, cloud infrastructure, event-driven processing, observability, CI/CD, and production reliability, helping shape the technical direction of a platform that supports scalable, client-facing AI experiences.

This role requires a strong software engineering foundation combined with deep infrastructure and systems thinking. We are looking for an engineer who can write high-quality production code, make sound architectural tradeoffs, and own platform capabilities end-to-end — not someone focused only on scripting, cloud configuration, or infrastructure tooling in isolation.

You will collaborate closely with frontend, product, and AI/ML engineers to deliver reliable, secure, and scalable systems that align with Addepar’s standards of performance, resilience, and trust.

Applicants must have legal authorization to work in the country where this role is based on the first day of employment. Visa sponsorship is not available for this position.

What You’ll Do

• Design, build, and operate backend services and infrastructure that power AI Platform products.
• Write high-quality production code for platform and service layers, with strong emphasis on maintainability, reliability, and performance.
• Architect and evolve distributed systems that support AI Platform capabilities such as real-time interactions, asynchronous processing, and secure data workflows.
• Build and extend cloud-native infrastructure across core services, networking, storage, identity, and observability layers.
• Design and maintain infrastructure as code using Terraform, including reusable modules, environment management, and drift-safe workflows.
• Build and operate Kubernetes/EKS-based services, including deployment strategies, health checks, scaling configuration, and containerization workflows.
• Design and improve CI/CD pipelines, release workflows, and engineering productivity systems.
• Build and maintain asynchronous and event-driven systems using queues, RPC/service communication, and resilient failure-handling patterns.
• Design and evolve relational and NoSQL data models, including schema design, migrations, replication, and access patterns.
• Build and maintain observability across metrics, logs, tracing, dashboards, and alerting.
• Apply secure-by-default engineering practices across IAM, secrets, encryption, network isolation, and production operations.
• Mentor engineers through code review, design review, incident reviews, and technical guidance.
• Drive technical decisions that improve platform reliability, scalability, developer productivity, and long-term system health.

Who You Are

• Bachelor’s degree in Computer Science, Engineering, or related technical field (or equivalent practical experience).
• At least 8+ years of professional software engineering experience, including significant experience in backend, infrastructure OR platform oriented work.
• Strong proficiency in at least one production backend language such as Python, Go, OR Java and the ability to work effectively across a polyglot environment.
• Strong software engineering fundamentals, including system design, debugging, code quality, testing, and operational ownership.
• Deep hands-on experience with cloud infrastructure in production environments.
• Strong experience with infrastructure-as-code workflows such as Terraform or equivalent tools.
• Experience with Kubernetes/EKS, Docker, and modern deployment practices.
• Experience designing or extending CI/CD pipelines in production environments.
• Experience with distributed systems, microservice communication, message queues, asynchronous processing, and failure handling.
• Experience with both relational and NoSQL database design in production systems.
• Strong observability and production-debugging skills.
• Strong communication, collaboration, and mentoring skills.
• Ability to operate as a software engineer first: we are not looking for someone who is only strong in scripting, cloud configuration, or infrastructure tooling without corresponding depth in production software engineering.

Bonus

• Experience with AI/ML platform tooling such as Databricks, Spark, MLflow, or model-serving systems.
• Experience with real-time streaming or WebSocket-based systems at scale.
• Experience with multi-region architectures, data residency, or failover design.
• Experience in fintech or other highly regulated environments.
• Experience optimizing platform cost, performance, and reliability tradeoffs at scale.

 

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of sales jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In this Role

• Be proficient in all aspects of the Software Development Life Cycle.
• Lead projects all the way from design to deployment while co-ordinating with other teams in the company.
• Guide the adoption of new processes or technical tools by conducting evaluations of alternatives and thinking critically about the fit with our future technical direction.
• Provide oversight for technical quality, standards, and guidelines.
• Be the technical anchor for the team, demonstrate leadership and play a key role in guiding the team.
• Mentor and provide training for other technical team members.
• Contribute ideas to improve team performance, technical processes, best practices in all aspects of software development.

Area Of Responsibility

• Interface with Product owners and Stakeholders to understand & clarify requirements
• Author technical documents that will fulfill Fictiv's current requirements and scale for future business goals as well.
• Implement high quality, scalable solutions following best practices, including configuration and code.
• Deploy solutions and code using automated deployment tools
• Take ownership of technical deliverables, ensure that quality work is completed, fully tested, delivered on time.
• Conduct code reviews, optimization, and refactoring to minimize technical debt within Salesforce implementations.
• Collaborate with cross-functional teams to integrate Salesforce with other systems and platforms, ensuring seamless data flow and system interoperability.
• Identify opportunities for process improvements, mentor and support other developers/team members as needed.
• Stay updated on new Salesforce features and functionalities and provide recommendations for process improvements.
• Debug production issues; minimize impact to the business, create plans to fully address/correct/remove temporary solutions once the immediate urgent issue is resolved.

Desired Traits

• 8-10 years of experience in Salesforce development
• Proven experience in developing Salesforce solutions with a deep understanding of Apex, Visualforce, Lightning Web Components, and Salesforce APIs.
• Have worked in Salesforce CPQ, Sales, Manufacturing, Service, Data Cloud.
• Experienced in designing and implementing custom solutions that align with business needs.
• Strong knowledge of Salesforce data modeling, reporting, and database design.
• Demonstrated experience in building and maintaining integrations between Salesforce and external applications.
• Strong unit testing, functional testing and debugging skills
• Strong understanding of best practices.
• Active Salesforce Certifications are desirable.
• Experience in Mulesoft is a plus
• Excellent problem solving, decision-making and critical thinking skills.
• Excellent communication skills and the ability to translate complex technical requirements into actionable solutions.
• Collaborative, a team player.
• Exhibit initiative, integrity and empathy.
• Enjoy working with a diverse group of people in multiple regions.
• Comfortable not knowing answers, but resourceful and able to resolve issues.
• Self-starter; comfortable with ambiguity, asking questions and constantly learning.
• Customer service mentality; advocates for another person's point of view.
• Methodical and thorough in written documentation and communication.
• Culture oriented; wants to work with people rather than in isolation.

WHO YOU ARE:
The ideal candidate will have strong hands-on experience with Windows Server administration, identity and access management, virtualization technologies, and system performance optimization. This role requires a well-rounded engineer who can ensure system reliability, security, and scalability across on-premises and cloud environments.

WHAT YOU'LL DO:

• Install, configure, and maintain Windows Server environments (2012/2016/2019/2022).
• Manage and support Active Directory, DNS, and related services (ADDS/ADDNS).
• Administer and maintain Microsoft Entra ID (Azure AD), including identity and access management.
• Monitor system performance and troubleshoot issues across servers and infrastructure.
• Manage and support virtualization platforms (VMware and/or Hyper-V).
• Perform system patching, upgrades, and security hardening activities.
• Ensure backup, disaster recovery, and business continuity processes are implemented and maintained.
• Collaborate with cross-functional teams to support infrastructure improvements and initiatives.
• Maintain accurate documentation for system configurations, processes, and procedures.

WHAT YOU'LL NEED:

• Experience with AWS cloud services or hybrid cloud environments.
• Knowledge of Microsoft 365 (O365) administration and services.
• Experience with automation tools and scripting (PowerShell or similar).
• Familiarity with modern infrastructure monitoring and performance tuning tools.
• Basic understanding of AI/ML concepts or exposure to related tools.
• 3+ years of experience in Windows Server administration, infrastructure engineering, or a related field.
• Strong hands-on experience with Windows Server (2012/2016/2019/2022).
• Proven experience with Microsoft Entra ID (Azure AD).
• Expertise in Active Directory and DNS (ADDS/ADDNS).
• Experience with virtualization technologies (VMware and/or Hyper-V).
• Solid understanding of system administration, troubleshooting, and performance optimization.
• Bachelor’s degree in Information Technology, Computer Science, or equivalent experience preferred.
• Relevant Microsoft or virtualization certifications (e.g., Azure Administrator, Windows Server, VMware) are a plus.

Additional Information:
This position may require occasional after-hours support for maintenance, upgrades, or critical incidents. A background check may be required depending on the nature of data access.

#LI-TN1

WHO YOU ARE:
The ideal candidate will have strong hands-on experience with Windows Server administration, identity and access management, virtualization technologies, and system performance optimization. This role requires a well-rounded engineer who can ensure system reliability, security, and scalability across on-premises and cloud environments.

WHAT YOU'LL DO:

• Install, configure, and maintain Windows Server environments (2012/2016/2019/2022).
• Manage and support Active Directory, DNS, and related services (ADDS/ADDNS).
• Administer and maintain Microsoft Entra ID (Azure AD), including identity and access management.
• Monitor system performance and troubleshoot issues across servers and infrastructure.
• Manage and support virtualization platforms (VMware and/or Hyper-V).
• Perform system patching, upgrades, and security hardening activities.
• Ensure backup, disaster recovery, and business continuity processes are implemented and maintained.
• Collaborate with cross-functional teams to support infrastructure improvements and initiatives.
• Maintain accurate documentation for system configurations, processes, and procedures.

WHAT YOU'LL NEED:

• Experience with AWS cloud services or hybrid cloud environments.
• Knowledge of Microsoft 365 (O365) administration and services.
• Experience with automation tools and scripting (PowerShell or similar).
• Familiarity with modern infrastructure monitoring and performance tuning tools.
• Basic understanding of AI/ML concepts or exposure to related tools.
• 3+ years of experience in Windows Server administration, infrastructure engineering, or a related field.
• Strong hands-on experience with Windows Server (2012/2016/2019/2022).
• Proven experience with Microsoft Entra ID (Azure AD).
• Expertise in Active Directory and DNS (ADDS/ADDNS).
• Experience with virtualization technologies (VMware and/or Hyper-V).
• Solid understanding of system administration, troubleshooting, and performance optimization.
• Bachelor’s degree in Information Technology, Computer Science, or equivalent experience preferred.
• Relevant Microsoft or virtualization certifications (e.g., Azure Administrator, Windows Server, VMware) are a plus.

Additional Information:
This position may require occasional after-hours support for maintenance, upgrades, or critical incidents. A background check may be required depending on the nature of data access.

#LI-TN1

JOB ROLE SUMMARY The Network Engineer is responsible for the design and implementation of enterprise and data center wide voice and data network solutions that align with the architecture and business models to achieve optimal solutions for Ensono and its customers. The Network Engineer is responsible for developing, implementing, and maintaining network solutions to include Network, Security/Threat, and Voice solutions; developing and maintaining network documentation; developing and maintaining network standards and guidelines; manage network and security capacity planning; interacting and consulting with Ensono ENSG customers to collect required solution information; coordinating solutions with Ensono ENSG customers; amd providing support for engineering design and implementation issues. DUTIES AND RESPONSIBILITIES Fully functional and self-directed Provides formal mentorship High complexity assignments- owner Moderate complexity assignments - owner (1 or >) Low complexity assignments - provide oversight/review Regularly lead self and others and/or established as Product SME and/or established as specialist Sees the whole picture and adjusts work accordingly Utilize his/her technical (area of) expertise on fairly complex, high-priority projects and/or processes Lead a fairly complex, high-priority project and/or process. Contributes to product strategy for a specific product. Cisco, etc... Builds product business plans to drive revenue and rationalize investment. Creates product road maps and writes user stories and requirements. Partners with engineering to ensure product strategy and requirements are aligned with development strategy and to orchestrate product development. Engages delivery organization to ensure product operations and delivery capabilities are addressed. Communicates project status to clients. Measures and assesses client satisfaction. Participates with various teams regarding network projects, change tickets, and trouble tickets, etc. Assists in the evaluation of issue priority and provides front line response to various internal groups regarding product and solution support. SUPERVISORY RESPONSIBILITIES This position does not have direct reports but may mentor less experienced associates in the role. RECRUITING INFORMATION Specific hiring needs may vary by location, industry, client, internal department and other business related factors. The qualifications section lists examples that may be used as guidance when populating required and preferred skills sections of recruiting requisitions / job postings. QUALIFICATIONS Required Bachelor's Degree or 3 years of relevant work experience Cisco routing, switching technologies and/or F5 load balancing and security concepts Preferred Advanced, Knowledge of routing and switching protocols to include security policy setup Desired certifications or equivalent in one of these disciplines; CCNA, CCNP, CCDP, CCIE, Checkpoint or other security certifications Travel % TBD by field – Needed to create job code and for Department of Labor Any reference to years of experience should be disregarded in the UK

Job Title: Network Implementation Engineer 

 

Overview: 

Pico is currently seeking Design and Implementation engineering candidates to deliver best in class engineering candidates to deliver low latency connectivity solutions    for Pico's clients and internal infrastructure projects in line with Pico's standards and strategic framework. Playing a key role in working  with other teams within the business, the Network Implementation Engineer will be a proactive, solutions-oriented engineer with highly developed organization and attention to detail skills. This individual will be responsible for working with our Service Operations (NOC) Team to ensure that all escalations are dealt with in a timely and effective manner, transferring knowledge and building skills among Service Operations Team. 

 

Responsibilities and duties (include but not limited to) 

• Design, deploy, and escalate problem resolution, for a large service provider network infrastructure 
• Perform daily checkouts of the environment and following any changes 
• Construct valid configurations for implementation based upon design and/or technical concepts 
• Support deployment and maintenance of Firewalls, network switches, routers, and other network appliances 
• Application of configuration changes via our change control systems and processes Perform peer review of configurations scheduled for deployment 
• Perform network infrastructure changes in a diligent and professional manner Participate in on-call rotation for support escalations 
• Troubleshoot internal and external customer issues related to changes Participate in daily meetings to review changes and under lying impacts 
• Work with network engineering team to design new client specific connectivity solutions Provide mentoring and guidance to other team members when required 

 

Education, Skills and background (incl. Education and Experience Requirements) 

• 7-10 years' experience deploying and supporting Firewall and Network equipment in a service provider environment or a large-scale Enterprise network 
• Experience with Fortinet and Cisco ASA hardware and software 
• Strong knowledge of IPSec VPN, NAT and managing firewall policy 
• Highly proficient in routing protocols: BGP 
• Knowledge of TCP, UDP and upper layer protocols 
• Experience with cross-connectivity to high-speed, ultra-low latency financial markets and venues 
• Familiarity with Ansible, Linux, Python 
• Ability to analyze and diagnose problems and effectively lead to system recovery Clear verbal and written communicator 
• Diligent and highly detail orientated 
• Self-motivated and capable of prioritizing and managing own workload Capable of working with little supervision 
• Creative thinker with out of the box ideas 
• Keen to contribute ideas, share knowledge, and help others develop Interested in cutting edge technology 
• Driven to develop own skills and knowledge Understanding of JIRA as a ticketing system 

 

Working Arrangements 

This is a Hybrid position with weekly time in the office with the flexibility of working from home. Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions/geographies including but not limited to EMEA, USA and APAC). 

Working days Tuesday to Saturday

Working hours(Weekdays)
15:30 IST to 00:30 IST

Working hours(Saturday)
13:30 IST to 22:30 IST

 

IMPORTANT DATA PRIVACY INFORMATION:

This position is available with PICO TECHNOLOGY INDIA PRIVATE LIMITED. The controller of your personal data will be PICO TECHNOLOGY INDIA PRIVATE LIMITED 

For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.

 

 

So, What's the Role All About?

We are looking for a Specialist Software Architect to lead the architectural vision, design, and evolution of our AI-driven and Conversational Solutions platform. This role demands deep hands-on expertise in Python, AWS Cloud services, AWS Knowledge Hub, and multiple Knowledge Base technologies, along with proven experience designing simplified, scalable, and resilient architectures using microservices and AWS-native services.

You will play a critical role in shaping the technical foundation of our Conversational AI platform — one that handles millions of interactions per day, meets strict SLAs (99.99%), and supports zero-downtime deployments, robust disaster recovery, and enterprise-grade AI orchestration. You will be the go-to architect for proposing pragmatic, simplified designs that balance innovation with operational excellence.

 

How Will You Make an Impact?

Architecture & System Design:

• Own and define the end-to-end architecture of the Conversational AI and Knowledge platform, covering AI model integration layers, data stores, knowledge bases, and external integrations.
• Design enterprise-scale, cloud-native, microservices-based architectures capable of handling high concurrency, burst traffic, and real-time conversational workloads.
• Propose simplified, cost-effective architectural designs leveraging AWS-native services — avoiding over-engineering while ensuring scalability and resilience.
• Define reference architectures, architectural blueprints, and non-functional requirements (NFRs) for performance, reliability, security, and maintainability.
• Drive event-driven and asynchronous architectures using AWS-native services such as SQS, SNS, EventBridge, and Step Functions.
• Define best practices for microservices design, domain-driven design (DDD), API design (REST, async/event APIs), and AI integration patterns.
• Review and guide complex application-level designs, critical code paths, and AI pipeline architectures.

AI & Conversational Solution Architecture:

• Architect and evolve AI-driven Conversational solutions integrating large language models (LLMs), prompt engineering patterns, and enterprise AI orchestration frameworks.
• Design and implement Knowledge Base solutions using AWS Knowledge Hub, vector databases, RAG (Retrieval-Augmented Generation) architectures, and other knowledge management technologies.
• Define AI model integration strategies — including model selection, fine-tuning approaches, embedding pipelines, and response quality frameworks.
• Drive conversational UX architecture, ensuring seamless, context-aware, and low-latency interaction flows.
• Evaluate and recommend AI tooling, platforms, and frameworks aligned with business needs (e.g., AWS Bedrock, LangChain, OpenAI, Anthropic, Kore.ai, Dialogflow).
• Lead the design of multi-turn conversation management, intent resolution, and fallback handling architectures.

AWS Cloud & Microservices Architecture:

• Architect and optimise solutions using AWS services including but not limited to Lambda, API Gateway, SQS, SNS, Step Functions, DynamoDB, Aurora Serverless, S3, Bedrock, and Kendra.
• Design cost-efficient, elastic scaling strategies aligned with unpredictable conversational AI workloads.
• Lead cloud governance, environment isolation, multi-account strategy, and infrastructure-as-code (IaC) practices.
• Define CI/CD pipeline standards, DevOps practices, and containerisation approaches (Docker, Kubernetes) for AI workload deployments.
• Drive microservices decomposition strategies — identifying service boundaries, inter-service communication patterns, and data ownership models.

Scalability, Resilience & Disaster Recovery:

• Design for extreme scale — high concurrent users, high TPS, and real-time AI inferencing demands.
• Own resilience strategies including multi-AZ and multi-region architectures, active-active or active-passive DR setups, and graceful degradation mechanisms.
• Define and validate RPO/RTO goals, conduct chaos testing, and lead DR drills.
• Ensure zero-downtime deployment capabilities through blue/green, canary, and rolling deployment strategies.

Security, Compliance & Reliability:

• Embed security by design across all AI and data architecture layers — covering authentication, authorisation, data privacy, encryption, and model safety guardrails.
• Support compliance requirements (SOC2, ISO, GDPR) from an architectural standpoint, particularly around AI data handling and knowledge base access controls.
• Partner with SRE and DevOps teams on observability, logging, distributed tracing, and alerting for AI workloads.
• Define SLIs, SLOs, and capacity planning models for conversational AI services.

Technical Leadership & Collaboration:

• Act as a technical mentor and trusted advisor to senior engineers, tech leads, and implementation teams.
• Lead architecture reviews, design councils, and technical decision forums — championing simplicity, pragmatism, and long-term maintainability.
• Partner closely with Product Management, AI/ML teams, and delivery teams to balance innovation with execution feasibility.
• Drive the long-term AI architecture roadmap and proactively reduce technical debt.

 

Have You Got What It Takes?

Experience & Education:

• Bachelor's degree in Computer Science, Information Systems, Electrical Engineering, or equivalent work experience.
• 10+ years of professional software engineering experience, with at least 4–5 years in a software architect or principal engineer role.
• Demonstrated experience designing and delivering AI-driven or Conversational AI platforms at enterprise scale.

Technical Expertise:

• Deep hands-on experience with Python — including AI/ML libraries, API development, and automation scripting.
• Strong expertise in AWS Cloud services — particularly those relevant to AI workloads: Bedrock, Kendra, Lambda, API Gateway, SQS, SNS, Step Functions, DynamoDB, S3, and Aurora Serverless.
• Hands-on experience with AWS Knowledge Hub and multiple Knowledge Base technologies including vector databases, document stores, and semantic search platforms.
• Proven experience designing microservices architectures — including service decomposition, inter-service communication (REST, gRPC, event-driven), and distributed data management.
• Strong understanding of:
• RAG (Retrieval-Augmented Generation) architectures and embedding pipelines
• Prompt engineering and LLM integration patterns
• Modern authentication standards (OAuth2, OIDC, SAML)
• Web APIs — REST and async/event API design
• Databases (SQL/NoSQL) and data integration patterns
• Experience with CI/CD pipelines, DevOps practices, and containerisation (Docker, Kubernetes).
• Familiarity with AI tooling and platforms such as AWS Bedrock, LangChain, OpenAI, Anthropic, Dialogflow, or Kore.ai.
• Experience with GenAI and Agentic AI application development.

Architecture & Scale:

• Demonstrated success designing systems for high traffic, low latency, and high availability at global scale.
• Deep experience with resilience, disaster recovery, and failover design in cloud-native environments.
• Strong track record of proposing simplified, pragmatic architectural solutions that avoid unnecessary complexity.
• Experience with event-driven systems, message queues, and streaming architectures.
• Strong understanding of cloud networking, caching strategies, and data modelling for AI workloads.

Good to Have:

• Experience with CCaaS or real-time communication platforms (e.g., NICE CXone).
• Exposure to multi-region SaaS deployments and hybrid serverless/container architectures.
• Familiarity with OpenSearch or Elasticsearch for conversational data search and analytics.
• Experience with cost optimisation strategies at scale on AWS.
• Knowledge of frontend technologies (JavaScript/TypeScript, React) for full-stack architecture awareness.

 

What's in It for You?

Join an ever-growing, market-disrupting, global company where the teams — comprised of the best of the best — work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX! At NICE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility — 2 days working from the office and 3 days of remote work each week. Office days focus on face-to-face collaboration where teamwork and creative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

 

Requisition ID: 10787

Reporting Into: Director , Engineering

Role Type: Individual Contributor 

 

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device – as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

We are looking to hire skilled and ambitious software developer talent in Pune. We love entrepreneurial spirit and those who bring experience from established organizations. You are a highly technical, hands-on .NET developer with a passion for producing maintainable and robust code. You’re passionate about driving value through innovative solutions and enjoy working in a collaborative environment. You will design and develop well-tested software, build mission-critical services, and APIs that scale with our increasingly elegant set of features. We’d love to have you on board!

What You’ll Do and How You’ll Have an Impact

• You will help shape and evolve the ecosystem for integrations into our platform as we scale with more use cases and areas of extensibility.
• Architect and build systems that can process a high volume of transactions.
• Design, implement, and support scalable fault-tolerant systems to minimize customer impact in case of failures.
• Participate in the effort to move to a micro-service oriented architecture.
• You’ll work shoulder to shoulder with some of the best people in different disciplines like product management and business analytics.

What We’re Looking For

• Experience developing solutions in various programming languages.
• Strong working knowledge of C#, .NET 6+, .NET Framework, MS SQL, TypeScript, React, MVC, and ASP.NET.
• Knowledge of web service technologies and building REST APIs.
• Enjoy building production-grade code, then supporting and maintaining it once it goes live.
• Courage to dig in, refactor existing code, and explore new technology.
• Comfortable in code reviewing other engineers’ code and participating in technical designs.
• Proven track record of delivering end-to-end business solutions.
• B.E. / B.S. degree (or higher) in Computer Science or a related field.
• 8–12 years of relevant experience.

Nice to Have (Assets)

• Experience with JavaScript.
• Experience with React.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience, and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

 

About the Role

We are looking for a Frontend Engineer to help build the Cloud Secure Edge Admin Console, the interface used by IT Administrators and Security teams to manage access policies, monitor devices, configure alerts, and analyze real-time connectivity. As a Frontend Engineer, you will build modern, responsive, high-quality interfaces using TypeScript, React, ag-Grid, Highcharts, Storybook, and our internal component library.

This role is ideal for engineers who enjoy ownership, care deeply about code quality, and thrive in a remote environment where clear communication and proactive problem-solving are essential.

What You’ll Do

• Build new features and enhance existing ones in our Admin Console using TypeScript, React, ag-Grid, Highcharts, and Storybook.
• Write clean, readable, maintainable code that is easy for others to understand and evolve.
• Contribute integration tests, regression tests, and unit tests when appropriate by using tests to both prevent regressions and communicate expected behavior.
• Ensure interfaces are accessible, performant, and aligned with modern web best practices.
• Debug issues collaboratively with backend engineers, QA, Customer Support, and Product as needed to fully understand customer scenarios and edge cases.
• Participate in code reviews that focus on clarity, correctness, maintainability, and shared standards.
• Work in a fast-moving, fully remote team where initiative, communication, and accountability are essential.

What You’ll Bring

• A Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent professional experience.
• 3+ years of experience building production web applications.
• Strong proficiency with JavaScript/TypeScript, React, HTML, CSS/SaaS, and common modern web development patterns.
• Experience with data-heavy or highly interactive enterprise applications, including complex grids or visualizations (ag-Grid, Highcharts, etc.).
• Experience writing automated tests and contributing to a healthy testing culture.
• Ability to read and interpret Figma designs and translate them into high-quality UI components.
• A strong sense of ownership and a proactive communication style: comfortable asking questions, raising concerns, and driving tasks to completion with limited oversight.
• Commitment to building accessible, performant, and bug-free interfaces.

#LI-KB7

#LI-Hybrid

#typescript

#react

About the Role

We are looking for a Senior Frontend Engineer to help lead the technical direction of the Cloud Secure Edge Admin Console, the interface used by IT Administrators and Security teams to manage access policies, monitor devices, configure alerts, and analyze real-time connectivity.

As a Senior Frontend Engineer, you will shape frontend architecture, elevate code quality, mentor other engineers, and collaborate with Product, Design, and Backend teams to deliver intuitive, performant, and reliable enterprise experiences. You’ll work with modern web technologies, including TypeScript, React, ag-Grid, Highcharts, Storybook, and our internal component library.

This role is ideal for engineers who enjoy solving complex product and architectural problems, driving clarity in ambiguous situations, and raising the engineering bar across a distributed team.

What You’ll Do

• Lead the design and implementation of complex frontend features, owning them from conception to delivery.
• Define and evolve architectural patterns, component abstractions, and best practices for performance, accessibility, testing, and maintainability.
• Work closely with Product and Design to evaluate requirements, break down features, identify edge cases, and provide clarity on technical feasibility and trade-offs.
• Mentor and support other Frontend Engineers through design reviews, pair programming, and coaching.
• Build and maintain high-performance interfaces using TypeScript, React, ag-Grid, Highcharts, and Storybook.
• Ensure robust testing coverage across integration, regression, and unit tests—using tests to document expected behavior and prevent regressions.
• Investigate and resolve complex issues that require coordination with Backend, QA, Customer Support, and Product teams.
• Drive improvements to developer experience, build tooling, component library consistency, and frontend operational excellence.

What You’ll Bring

• A bachelor’s degree in computer science, Engineering, or a related field, or equivalent professional experience.
• 7+ years of experience building production web applications.
• Strong proficiency with JavaScript/TypeScript, React, HTML, CSS/SaaS, and common modern web development patterns.
• Experience with data-heavy or highly interactive enterprise applications, including complex grids or visualizations (ag-Grid, Highcharts, etc.).
• Experience writing automated tests and contributing to a healthy testing culture.
• Proven ability to break down ambiguous problems, design scalable solutions, and drive projects with minimal oversight.
• Excellent communication skills: able to articulate trade-offs, give constructive feedback, and collaborate effectively across engineering, design, product, QA, and support.
• Demonstrated impact improving code quality, reducing complexity, or evolving architecture in prior roles.
• A mindset focused on maintainability, clarity, and long-term sustainability: not just shipping features fast.

#LI-KB7

#LI-Hybrid

#React

#Javascript

 

 

About the Team

DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, we want to talk to you!

About the Role

In this role, your main focus will be to work on a variety of QA and triage tasks to assist in the development of our autonomous delivery robot.  A primary focus of the role will be to triage the logs of the daily testing runs of the robots conducted in the US. This includes replaying and analyzing specific events as annotated by the testing team, categorizing such events, and working with the software team to evaluate any required improvements. The role could also involve setting up various simulation scenarios for testing within our simulation environment as well as creating maps used by the autonomy stack for navigation. 

You’re excited about this opportunity because you will…

• Analyze: Utilize proprietary diagnostic tools and techniques to triage and diagnose robot autonomy issues accurately and efficiently
• Execute: Take charge of ensuring the prompt analysis of issues, generating reports and data visualizations that effectively prioritize and summarize identified issues
• Build: Develop and construct diverse scenarios within a simulation environment to test and validate new autonomy features. Additionally, create and maintain a library of scenarios to support comprehensive regression testing
• Collaborate: Work cross-functionally with Operations, Program Management, and Software Engineering teams to provide an effective feedback loop of identifying, routing, and monitoring key issues across various systems of the autonomy stack
• Optimize: Streamline and enhance QA processes and workflows
• Lead: Have opportunities to take end-to-end ownership of QA initiatives, encompassing process establishment, defining metrics, new team member training, execution, quality auditing, and reporting

We're excited about you because...

• Familiarity with autonomous vehicle systems
• A self-starter. Thrives in fast-paced, dynamic environments with a proactive, action-oriented approach
• Adaptable; you exhibit the agility to swiftly grasp new concepts, adapt to evolving project requirements, and become a proficient specialist
• An innovator, actively seeking opportunities to enhance processes and drive improvements in quality and efficiency
• Exceptional attention to detail, enabling you to discern subtle visual differences in frame-by-frame comparisons

Qualifications:

• Bachelor's degree in engineering or a related field, or equivalent work experience to 2+ Years of industry experience as a QA Engineer or equivalent
• Proficiency in using Issue Tracking Software such as Jira
• Exceptional analytical skills
• Proven ability to collaborate and communicate effectively across different functional teams
• Track record of high quality deliverables with minimal supervision
• Must be located in Hyderabad, India 

Nice to have...

• Familiarity with Linux and command line interfaces
• Familiarity with version control tools such as Git and ability to run basic commands/workflows
• Experience with one or more data analytics and business intelligence tools, such as Sigma
• Experience with SQL

 

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Come help us build the world's most reliable on-demand, logistics engine for delivery! We're bringing on experienced engineers to help us further our 24x7, global infrastructure system that powers DoorDash’s three-sided marketplace of consumers, merchants, and dashers.

About the Role

The Data User Platform and Programs team works at the intersection of data infrastructure, reliability, governance, developer tooling and AI systems, supporting thousands of internal data users including engineers, analysts, data scientists and business stakeholders.

This role is part of a founding engineering team in India, offering high ownership, strong growth opportunities, and direct influence over the platform’s long-term architecture. 

You will work on systems such as:

• Platform foundations for reliability, observability, cost-efficiency and compliance
• A unified data discovery and catalog experience
• AI-powered assistants and workflows for analytics and operations

You will collaborate closely with product managers, data engineers, and analytics teams to deliver solutions that reduce friction and increase trust across the data ecosystem.

You’re excited about this opportunity because you will…

• Improve scalability, performance, and reliability of data platform services through strong engineering practices
• Build and operate data discovery and metadata platforms that help users find the right datasets, dashboards, and metrics quickly and confidently
• Develop AI-enabled services and workflows, including self-serve tooling for creating, evaluating, and improving AI assistants
• Add observability, monitoring, and operational tooling to maintain platform SLAs and reduce incident response time
• Drive cost-efficient data platform design by identifying underutilized, redundant, or idle datasets, services, and compute resources
• Embed cost awareness into the data lifecycle, including:
• Designing systems that encourage reuse over duplication
• Instrumenting usage and cost signals into platform services
• Supporting safe deprecation and cleanup of stale data assets
• Partner with cross-functional teams in a fast-moving, product-driven environment

We’re excited about you because…

• B.E./B.Tech., M.E./M.Tech, or Ph.D. in Computer Science or equivalent
• 6+ years of experience with CS fundamental concepts and experience with at least one of the programming languages of Go, Java, and Python
• Prior technical experience in Big Data infrastructure, Cost Efficiency & Governance, you've built meaningful pieces of data infrastructure. Bonus if those were open-sourced technologies like Spark, Clickhouse, Iceberg and Airflow
• Experience improving efficiency, scalability, and stability of data platforms
• Experience building or operating backend systems in production environments

 

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Come help us build the world's most reliable on-demand, logistics engine for delivery! We're bringing on experienced engineers to help us further our 24x7, global infrastructure system that powers DoorDash’s three-sided marketplace of consumers, merchants, and dashers.

About the Role

The Data User Platform and Programs team works at the intersection of data infrastructure, reliability, governance, developer tooling and AI systems, supporting thousands of internal data users including engineers, analysts, data scientists and business stakeholders.

This role is part of a founding engineering team in India, offering high ownership, strong growth opportunities, and direct influence over the platform’s long-term architecture. 

You will work on systems such as:

• Platform foundations for reliability, observability, cost-efficiency and compliance
• A unified data discovery and catalog experience
• AI-powered assistants and workflows for analytics and operations

You will collaborate closely with product managers, data engineers, and analytics teams to deliver solutions that reduce friction and increase trust across the data ecosystem.

You’re excited about this opportunity because you will…

• Improve scalability, performance, and reliability of data platform services through strong engineering practices
• Build and operate data discovery and metadata platforms that help users find the right datasets, dashboards, and metrics quickly and confidently
• Develop AI-enabled services and workflows, including self-serve tooling for creating, evaluating, and improving AI assistants
• Add observability, monitoring, and operational tooling to maintain platform SLAs and reduce incident response time
• Drive cost-efficient data platform design by identifying underutilized, redundant, or idle datasets, services, and compute resources
• Embed cost awareness into the data lifecycle, including:
• Designing systems that encourage reuse over duplication
• Instrumenting usage and cost signals into platform services
• Supporting safe deprecation and cleanup of stale data assets
• Partner with cross-functional teams in a fast-moving, product-driven environment

We’re excited about you because…

• B.E./B.Tech., M.E./M.Tech, or Ph.D. in Computer Science or equivalent
• 3+ years of experience with CS fundamental concepts and experience with at least one of the programming languages of Go, Java, and Python
• Prior technical experience in Big Data infrastructure, Cost Efficiency & Governance, you've built meaningful pieces of data infrastructure. Bonus if those were open-sourced technologies like Spark, Clickhouse, Iceberg and Airflow
• Experience improving efficiency, scalability, and stability of data platforms
• Experience building or operating backend systems in production environments

 

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the role

We are seeking an accomplished Data Engineer to join our dynamic and rapidly expanding Tech Ops division. With significant projected growth, this is an opportunity to drive meaningful technical impact. In this role, you will work directly with customers, data vendors, and internal engineering teams to design, implement, and optimize complex data integration solutions within a modern, large‑scale cloud environment.

You will leverage advanced skills in distributed computing, data architecture, and cloud-native engineering to enable scalable, resilient, and high‑performance data ingestion and transformation pipelines. As a trusted technical advisor, you will guide customers in adopting Abacus’s core data management platform and ensure high-quality, compliant data operations across the lifecycle.

Your day to day

• Architect, design, and implement high-volume batch and real-time data pipelines using PySpark, SparkSQL, Databricks Workflows, and distributed processing frameworks.
• Build end‑to‑end ingestion frameworks integrating with Databricks, Snowflake, AWS services (S3, SQS, Lambda), and vendor data APIs, ensuring data quality, lineage, and schema evolution.
• Develop data modeling frameworks, including star/snowflake schemas and optimization techniques for analytical workloads on cloud data warehouses.
• Lead technical solution design for health plan clients, creating highly available, fault-tolerant architectures across multi-account AWS environments.
• Translate complex business requirements into detailed technical specifications, engineering artifacts, and reusable components.
• Implement security automation, including RBAC, encryption at rest/in transit, PHI handling, tokenization, auditing, and compliance with HIPAA and SOC 2 frameworks.
• Establish and enforce data engineering best practices, such as CI/CD for data pipelines, code versioning, automated testing, orchestration, logging, and observability patterns.
• Conduct performance profiling and optimize compute costs, cluster configurations, partitions, indexing, and caching strategies across Databricks and Snowflake environments.
• Produce high-quality technical documentation including runbooks, architecture diagrams, and operational standards.
• Mentor junior engineers through technical reviews, coaching, and training sessions for both internal teams and clients.

What you bring to the team

• Bachelor’s degree in Computer Science, Computer Engineering, or a closely related technical field.
• 7+ years of hands‑on experience as a Data Engineer working with large‑scale, distributed data processing systems in modern cloud environments.
• Working knowledge of U.S. healthcare data domains—including claims, eligibility, and provider datasets—and experience applying this knowledge to complex ingestion and transformation workflows.
• Strong ability to communicate complex technical concepts clearly across both technical and non‑technical stakeholders.
• Expert‑level proficiency in Python, SQL, and PySpark, including developing distributed data transformations and performance‑optimized queries.
• Demonstrated experience designing, building, and operating production‑grade ETL/ELT pipelines using Databricks, Airflow, or similar orchestration and workflow automation tools.
• Proven experience architecting or operating large‑scale data platforms using dbt, Kafka, Delta Lake, and event‑driven/streaming architectures, within a cloud‑native data services or platform engineering environment—requiring specialized knowledge of distributed systems, scalable data pipelines, and cloud‑scale data processing.
• Experience working with structured and semi‑structured data formats such as Parquet, ORC, JSON, and Avro, including schema evolution and optimization techniques.
• Strong working knowledge of AWS data ecosystem components—including S3, SQS, Lambda, Glue, IAM—or equivalent cloud technologies supporting high‑volume data engineering workloads.
• Proficiency with Terraform, infrastructure‑as‑code methodologies, and modern CI/CD pipelines (e.g., GitLab) supporting automated deployment and versioning of data systems.
• Deep expertise in SQL and compute optimization strategies, including Z‑Ordering, clustering, partitioning, pruning, and caching for large‑scale analytical and operational workloads.
• Hands‑on experience with major cloud data warehouse platforms such as Snowflake (preferred), BigQuery, or Redshift, including performance tuning and data modeling for analytical environments.

What we would like to see but not required:

• Experience in large-scale healthcare or payer data environments.

What you’ll get in return :

• Competitive Leave & Benefits
• Comprehensive health coverage
• Equity for every employee – share in our success
• Growth-focused environment – your development matters here

Work arrangements :

• Standard hours: 8 hours/day, 5 days/week
• Location: Pune, Hybrid (3 days a week in office)
• Shift: 12pm-9pm IST

 

• 8+ years of experience in product development field.
• 2+ years of recent experience in building products on cloud.
• Strong understanding of data structures, algorithms, and designing for performance.
• Strong knowledge in OOPS with .Net, C# or relevant technologies with SQL Server or any RDBMS.
• For Fullstack roles, hands-on experience in development with either Angular, VueJS or React.
• Experience with Microservices Architecture.
• Hands-on experience in building products for Unix systems in addition to Windows
  
• Working knowledge of CI/CD pipelines and AWS/Azure cloud services
• Knowledge of asynchronous programming and WebAPI development is required
• Knowledge and awareness of cloud/ application security is a must (OWASP, PII, GDPR)
• Extensive experience in mentoring junior engineers to success
• Strong logical, analytics and problem-solving skills
• Must be able to work effectively across team boundaries
• Attention to details
• Strong oral and written communication skills

• Graduate/Master's degree in Computer Science, Engineering, or a related discipline
• Strong logical, analytics and problem-solving skills
• Must be able to work effectively across team boundaries
• Attention to details
• Ability to work independently.

About the Role 
Reporting to the Software Engineering Manager as a member of the Development team at IDC, the 
Principal Software Engineer is responsible for delivering quality and performant software and design to handle the vast array of use cases that our customers have today. 
This role is responsible for Developing Software Solutions by learning information needs, discussing with managers, studying systems flow, data usage, finding problem areas and coming up with solutions & following the software development lifecycle. 

Responsibilities:  
 Responsible for technical development of multiple projects & products  
 Working on data structures & algorithms, time & space complexity, OOPs 
 Transforming Logic to Code 
 Designing and developing UI front end Technologies. 
 Working on web application development  
 Developing products by using different technologies  
 Doing optimization of Code  
 Working on Debugging and fixing Cross Browser Compatibility issues and Optimization for web by using best practices  
 Making sure that Web applications are secure 
 DevOps transformation using Agile and SCRUM methodologies. 
 Provide recommendations for continuous improvement. 
 Assisting in the integration of technical and application components 
 Work alongside other team members & Leaders to elevate technology and consistently apply best practices. 
 Responsible for providing smart & applicable solutions for complex problems/ blockers 
 Supports and mentor junior team members by providing advice, coaching & solutions for blockers 

Qualifications, Skills & Experiences 
 
 5+ plus years’ experience in product development field with hands on experience. 
 Strong knowledge in OOPS with .Net, C# or relevant technologies with SQL Server or any RDBMS 
 Hands on experience in design and development on UI front end Technologies. 
 Good exposure to web application development using HTML 5, CSS3 ,Bootstrap, JavaScript. 
 Experience in development of Angular 4+, VueJS or React. 
 Expertise in Responsive web design, HTML5, and CSS pre-processors 
 Strong in JavaScript (object oriented concepts) & JavaScript optimization  
 Strong logical, analytics and problem-solving skills 
 Must be able to work effectively across team boundaries. 
 Attention to details 
 Ability to work independently 
 Strong oral and written communication skills 
 Working knowledge of CI/CD pipelines and AWS/Azure cloud services is essential 
 Hands on experience of building products for unix systems in addition to windows is good to have 
 Very good communicator 
 
Education: 
 Engineering graduate or higher from Tier I or Tier II colleges.  

Job Title: ORMB ITSO

 About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO? 

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Job Description:

ORMB ITSO(5-8 Years)

Location: Pune

Knowledge of Cloud technologies (GCP) beneficial, Knowledge of Site Reliability Engineering (SRE) an advantage, or willingness to achieve SRE accreditation, Strong knowledge and experience of implementing DevOps practice. Strong IT Infrastructure experience focused on Enterprise Services. Ability to own IT infrastructure – including submitting funding ask for running IT estate, including planning & management for technical product upgrades & enhancement, system security and mandatory upgrades. Excellent communication, interpersonal and leadership and relationship management skills, able to forge trusted partnerships with a wide range of stakeholders across the Bank. Ability to prioritize work, multi-task and collaborate to successfully deliver services to agreed levels in a diverse and constantly changing environment. Strong analytical and critical thinking skills, with ability to think creatively to drive innovative, practical and cost-effective solutions to complex issues. Knowledge and experience of incident / problem / change and release management Experience of Agile methods and leading Pods. Effectively coordinate delivery of services involving elements delivered by other internal/external teams. Knowledge on Payments Domain, Payment Operations esp. Payment Billing would be an advantage. Strong analysis skills. Ability to organize incident data and identify trends Confident in actively participating in Service Management meetings relating to Incident Management and representing GPS Technology interests The drive to become an Incident Management Subject Matter Expert and build similar competencies across the GPS Technology team. Maintain a “Can-do” attitude and a high degree of self-motivation, a strong drive to achieve, ability to drive incident calls, include stakeholders into incident calls as needed, and progress,  fast resolution of incidents, ensuring least possible impact to the business and customers.

Challenges

Building for Scale, Rapid Iterative Development and Customer-centric Product Thinking at each step defines every day for a developer at PhonePe. Though we engineer for a 50million+ strong user base, we code with every individual user in mind. While we are quick to adopt the latest in Engineering, we care utmost for security, stability, and automation. Apply if you want to experience the best combination of passionate application development and product-driven thinking.

Roles & Responsibilities

• Managing accounts during integration
  • Working with Products, Tech team and understand different product flow
  • Attending meetings/con calls with Merchant's Tech/Business team
  • Understanding Merchant's flow, requirements and suggesting the solution to them
  • Researching, diagnosing, troubleshooting and identifying solutions to resolve the merchant integration Issue.
  • Taking ownership of customer/merchant issues reported and seeing problems through to resolution
  • Ask merchant the targeted questions to quickly understand the root of the problem
  • Understanding Tech issues involved in integration & Providing resolution
  • Automate the process to solve the merchant integration issue and merchant requirements

Skillset required

• Hands-on experience with Windows/Linux/Mac OS environments.
• Python and SQL - Required for this role
• Knowledge of any programming language (Ex: - PHP, JAVA, ASP.Net), platforms (Android, iOS).
• Ability to diagnose and troubleshoot basic technical issues and to provide step-by-step technical help
• Familiarity with remote desktop applications
• Excellent problem-solving, communication skills
• Good understanding of IT terminologies and concept

Experience – 2 to 5 years

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Role: GCP Data Engineer 

Job Summary:

We are looking for an enthusiastic GCP Data Engineer to join our dynamic and growing project team. In this role, you will have the opportunity to develop your skills while contributing to large-scale data projects on Google Cloud Platform. You will work closely with senior engineers and data analysts to build and maintain robust data pipelines, helping to turn raw data into actionable insights. This is an excellent opportunity for a foundational career in data engineering within a supportive and collaborative environment.

Key Responsibilities:

· Develop, test, and maintain data pipelines and ETL/ELT processes using Python, SQL, and GCP services.

· Write and optimize complex SQL queries in BigQuery for data transformation, extraction, and analysis.

· Assist in the design and implementation of data models within our data warehouse.

· Collaborate with the broader project team to understand data requirements and deliver effective solutions.

· Troubleshoot and resolve issues in data pipelines and data quality to ensure accuracy and availability.

· Contribute to documentation and adhere to data engineering best practices.

· Support the team in various data-related tasks and be eager to learn new technologies and techniques.

Required Qualifications:

· Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.

· 5-8 years of hands-on experience with strong programming skills in Python for data manipulation and processing.

· Proficiency in SQL for querying and data transformation.

· Hands-on experience or significant project work with Google Cloud Platform (GCP).

· Familiarity with core GCP data services, particularly BigQuery and Pub/Sub.

· Strong understanding of data warehousing concepts and ETL/ELT processes.

· A proactive and curious mindset with strong problem-solving skills.

· Excellent communication and teamwork skills, with the ability to work effectively in a large project team.

Preferred Qualifications:

· Experience with other GCP services such as Cloud Composer (Airflow) or Dataflow, Cloud Functions.

· Familiarity with version control systems, especially Git.

· Google Cloud certification (e.g., Associate Cloud Engineer) is a plus.

· A passion for data and a strong desire to grow a career in the data engineering field.

 

Location Details: India, Remote

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings

Join Our team... 

Join our team at GoDaddy, the largest services platform for entrepreneurs worldwide. We empower over 21 million customers globally by providing essential tools and assistance to help them thrive online

As a Senior Network Engineer, you will be a key member of our Network Operations Team, working alongside world-class engineers to operate and evolve GoDaddy’s global network infrastructure. This role is ideal for a self-motivated professional who thrives in a fast-paced environment, enjoys solving complex problems, and is passionate about driving operational excellence and innovation

What you'll get to do...

• Deploy, configure, and support a multi-vendor network infrastructure in data centers, large enterprise campus environments, and corporate sites globally (routers, switches, firewalls, hardware load-balancers)
• Provide Tier 2/3 troubleshooting support for complex hosting and enterprise network environments, independently analyzing and resolving diverse technical challenges
• Participate in an after-hours on-call rotation, responding to network events, incident investigations, and remediation efforts 
• Collaborate with Network and Security Architects, Software Developers, Server and Platform Engineers, and Data Center Operations to deliver robust network solutions
• Contribute to the development and improvement of processes, procedures, and network design standards to enhance team efficiency and network availability
• Mentor and support junior engineers, sharing knowledge and best practices
• Participate in architectural reviews and provide feedback to ensure operational reliability

Your experience should include...

• 4+ years of experience as a Network Engineer
• Experience with OSPF, BGP, MPLS, and related routing/switching protocols in carrier and hosting environments
• Knowledge of different OS IOS, IOS-XR, and NX-OS; Cisco Catalyst & Nexus switches, Arista data center switches, and Juniper routers/firewalls
• Proficiency with network management/monitoring tools (e.g., SNMP, gNMI, RANCID, ElasticSearch, SelectorAI)
• Experience with scripting or programming languages (Python preferred) and version control systems (e.g., GIT , API integrations, shell commands and directory structure, Familiarity with IDEs like Visual Studio Code or similar

You might also have...

• CCNP or JNCIS certification or equivalent experience preferred
• Networks with senior internal and external personnel in own area of expertise
• Routinely uses version control and scripting to automate tasks and improve team velocity

We've got your back...  We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddy’s benefits vary based on individual role and location and can be reviewed in more detail during the interview process

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way.

We encourage you to apply even if your experience or skillset doesn’t align perfectly with every requirement. We value a wide range of backgrounds and transferable skills, and we are excited to support learning and growth.

About us...  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us

At GoDaddy, we know diverse teams build better products—period. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know that’s not enough to build true equity and belonging in our communities. That’s why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every day—focusing not only on our employee experience, but also our customer experience and operations. It’s the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to myrecruiter@godaddy.com

GoDaddy doesn’t accept unsolicited resumes from recruiters or employment agencies

 

So, what’s the role all about?

The DevOps Engineer works as an integrated part of a software engineering team with specific focus on facilitating and building automated pipelines for continuous delivery of the team's deliverables with guaranteed production-level quality and supportability.

How will you make an impact?  

• Manage large scale cluster environments residing on AWS/On prem Windows servers.
• Perform high-level, day-to-day operational maintenance, support, and upgrades for the existing infrastructure.
• Research and recommend innovative solutions, and where possible, automate key administration tasks.
• Provide guidance in the creation and modification of standards and procedures
• Create topics, setup redundancy cluster, deploy management / monitoring tools, alerts.
• Provide technical expertise and guidance to the team.

 

Have you got what it takes?

• Proven expertise in managing .NET applications and Windows Server environments.
• Expertise in automation through Python or PowerShell is a must.
• Hands-on experience with AWS, CI/CD pipelines using Jenkins and GitHub Actions.
• Solid experience in setting up and maintaining high-availability clusters, including providing 24/7 support.
• Proficient in automation and configuration management using Ansible.
• Strong understanding of security best practices, performance optimization, and disaster recovery planning.
• Familiarity with Team Foundation Server (TFS) and SQL Server is a plus.
• Experience with Prometheus and Grafana for monitoring and observability.

 What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 9025

Reporting into: Tech Manager, CX

Role Type: Individual Contributor

 

Purpose of the role:

 

The Platform Operations Engineer is responsible for maintaining the security, stability, and performance of Pico’s internal infrastructure and client trading platforms. The role focuses on supporting mission‑critical trading environments, including the investigation and resolution of operating system, platform, and hardware issues that impact client trading services.

 

This is a customer‑facing role with direct responsibility for delivering high‑quality operational support to Pico’s trading clients. The successful candidate will work closely with clients, internal teams, vendors, and exchanges to ensure trading systems remain reliable, secure, and performant, meeting agreed service levels and operational expectations.

 

The ideal candidate has a strong technical foundation in Red Hat Enterprise Linux and experience supporting platforms running on virtualisation technologies such as KVM, VMware ESXi, and Hyper‑V. Hands‑on experience with HPE and Dell server hardware, along with automation and scripting using Bash and Ansible, is essential. Familiarity with ITIL (or equivalent) operational frameworks, including incident, problem, and change management, is required to support controlled, auditable operations in a financial services environment. The role also requires supporting Microsoft Windows Server and Active Directory across client environments.

 

Responsibilities and duties (including but not limited to)

• Provide operational support across Pico’s infrastructure and platform services, including client trading environments, to ensure systems run at optimal performance and consistently meet defined KPIs and Service Level Agreements (SLAs).
• Ensure the stability, availability, and reliability of platform services in a 24x7 production trading environment.
• Act as second-line support, performing technical investigation, triage, and expert-level troubleshooting of platform and client systems.
• Take end-to-end ownership of incidents and service requests logged in the Pico ticketing system through to resolution.
• Perform root cause analysis of platform incidents and contribute to permanent fixes and preventative improvements.
• Deliver a high standard of operational service and maintain strong relationships with internal teams and external customers.
• Interface with vendors, market participants, and financial exchanges to support platform operations and resolve technical issues.
• Remotely coordinate and validate on-site hardware installations, replacements, and repairs.
• Execute preventative maintenance activities, including server operating system patching and firmware upgrades, to maintain platform security and reliability.
• Develop and maintain automation using scripting and configuration management tools (e.g. Ansible) to support platform deployment, configuration, and ongoing maintenance.
• Create and maintain platform documentation, including system diagrams, operational runbooks, flowcharts, and scheduled operational reports.
• Conduct daily platform health checks, capacity reviews, and infrastructure monitoring, reporting any risks or anomalies.
• Contribute to continuous improvement of platform operations processes, tooling, and reliability.

 

Education, Skills, and background (incl. Education and Experience Requirements)

• Degree in Computer Science, Information Systems, or a related discipline, or equivalent practical experience.
• 4–8 years of experience working in a production operational environment supporting critical infrastructure.
• A minimum of 4 years’ hands‑on experience supporting physical and virtual server platforms.
• Experience supporting platforms within the financial services or trading industry is strongly preferred.
• Proven experience administering Linux and Microsoft Windows operating systems.
• Hands‑on experience with systems management tools, including Red Hat Satellite.
• Experience configuring, maintaining, and operating server and infrastructure monitoring solutions.
• Strong experience working with bare‑metal server deployments at scale.
• Practical experience with HPE and Dell server hardware and associated management tools.
• Proficient in scripting and automation using Bash, Ansible, and Python.
• Solid understanding of server performance and capacity monitoring, including CPU utilisation, memory contention, disk usage, and network I/O.
• Strong server‑side networking knowledge, including IP routing, TCP/IP, multicast, DNS, NTP, and PTP.
• Excellent communication and customer‑facing skills, with the ability to work directly with clients in a high‑pressure operational environment.

Working Arrangements 

This is a Hybrid position with [weekly time in the office with the flexibility of working from home]. Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions/geographies including but not limited to EMEA, USA and APAC). 

 

IMPORTANT DATA PRIVACY INFORMATION: 

This position is available with PICO TECHNOLOGY INDIA PRIVATE LIMITED. The controller of your personal data will be PICO TECHNOLOGY INDIA PRIVATE LIMITED.

For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.

 

 

 

 

 

 

Purpose of the role:

 

The Platform Operations Engineer is responsible for maintaining the security, stability, and performance of Pico’s internal infrastructure and client trading platforms. The role focuses on supporting mission‑critical trading environments, including the investigation and resolution of operating system, platform, and hardware issues that impact client trading services.

 

This is a customer‑facing role with direct responsibility for delivering high‑quality operational support to Pico’s trading clients. The successful candidate will work closely with clients, internal teams, vendors, and exchanges to ensure trading systems remain reliable, secure, and performant, meeting agreed service levels and operational expectations.

 

The ideal candidate has a strong technical foundation in Red Hat Enterprise Linux and experience supporting platforms running on virtualisation technologies such as KVM, VMware ESXi, and Hyper‑V. Hands‑on experience with HPE and Dell server hardware, along with automation and scripting using Bash and Ansible, is essential. Familiarity with ITIL (or equivalent) operational frameworks, including incident, problem, and change management, is required to support controlled, auditable operations in a financial services environment. The role also requires supporting Microsoft Windows Server and Active Directory across client environments.

 

Responsibilities and duties (including but not limited to)

• Provide operational support across Pico’s infrastructure and platform services, including client trading environments, to ensure systems run at optimal performance and consistently meet defined KPIs and Service Level Agreements (SLAs).
• Ensure the stability, availability, and reliability of platform services in a 24x7 production trading environment.
• Act as second-line support, performing technical investigation, triage, and expert-level troubleshooting of platform and client systems.
• Take end-to-end ownership of incidents and service requests logged in the Pico ticketing system through to resolution.
• Perform root cause analysis of platform incidents and contribute to permanent fixes and preventative improvements.
• Deliver a high standard of operational service and maintain strong relationships with internal teams and external customers.
• Interface with vendors, market participants, and financial exchanges to support platform operations and resolve technical issues.
• Remotely coordinate and validate on-site hardware installations, replacements, and repairs.
• Execute preventative maintenance activities, including server operating system patching and firmware upgrades, to maintain platform security and reliability.
• Develop and maintain automation using scripting and configuration management tools (e.g. Ansible) to support platform deployment, configuration, and ongoing maintenance.
• Create and maintain platform documentation, including system diagrams, operational runbooks, flowcharts, and scheduled operational reports.
• Conduct daily platform health checks, capacity reviews, and infrastructure monitoring, reporting any risks or anomalies.
• Contribute to continuous improvement of platform operations processes, tooling, and reliability.

 

Education, Skills, and background (incl. Education and Experience Requirements)

• Degree in Computer Science, Information Systems, or a related discipline, or equivalent practical experience.
• 4–8 years of experience working in a production operational environment supporting critical infrastructure.
• A minimum of 4 years’ hands‑on experience supporting physical and virtual server platforms.
• Experience supporting platforms within the financial services or trading industry is strongly preferred.
• Proven experience administering Linux and Microsoft Windows operating systems.
• Hands‑on experience with systems management tools, including Red Hat Satellite.
• Experience configuring, maintaining, and operating server and infrastructure monitoring solutions.
• Strong experience working with bare‑metal server deployments at scale.
• Practical experience with HPE and Dell server hardware and associated management tools.
• Proficient in scripting and automation using Bash, Ansible, and Python.
• Solid understanding of server performance and capacity monitoring, including CPU utilisation, memory contention, disk usage, and network I/O.
• Strong server‑side networking knowledge, including IP routing, TCP/IP, multicast, DNS, NTP, and PTP.
• Excellent communication and customer‑facing skills, with the ability to work directly with clients in a high‑pressure operational environment.

• Working days
• Weds-Sun
• Working Hours
• 9hr shift, including 1 hr break, within 07:00 - 17:00 SGT coverage window (04:30 IST - 14:30 IST)
• 07:00 SGT start during US and UK daylight savings
• 08:00 SGT start during US and UK standard time

Working Arrangements 

This is a Hybrid position with [weekly time in the office with the flexibility of working from home]. Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions/geographies including but not limited to EMEA, USA and APAC). 

 

IMPORTANT DATA PRIVACY INFORMATION: 

This position is available with PICO TECHNOLOGY INDIA PRIVATE LIMITED. The controller of your personal data will be PICO TECHNOLOGY INDIA PRIVATE LIMITED.

For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.

 

 

 

 

 

 

Purpose of the role:

 

The Platform Operations Engineer is responsible for maintaining the security, stability, and performance of Pico’s internal infrastructure and client trading platforms. The role focuses on supporting mission‑critical trading environments, including the investigation and resolution of operating system, platform, and hardware issues that impact client trading services.

 

This is a customer‑facing role with direct responsibility for delivering high‑quality operational support to Pico’s trading clients. The successful candidate will work closely with clients, internal teams, vendors, and exchanges to ensure trading systems remain reliable, secure, and performant, meeting agreed service levels and operational expectations.

 

The ideal candidate has a strong technical foundation in Red Hat Enterprise Linux and experience supporting platforms running on virtualisation technologies such as KVM, VMware ESXi, and Hyper‑V. Hands‑on experience with HPE and Dell server hardware, along with automation and scripting using Bash and Ansible, is essential. Familiarity with ITIL (or equivalent) operational frameworks, including incident, problem, and change management, is required to support controlled, auditable operations in a financial services environment. The role also requires supporting Microsoft Windows Server and Active Directory across client environments.

 

Responsibilities and duties (including but not limited to)

• Provide operational support across Pico’s infrastructure and platform services, including client trading environments, to ensure systems run at optimal performance and consistently meet defined KPIs and Service Level Agreements (SLAs).
• Ensure the stability, availability, and reliability of platform services in a 24x7 production trading environment.
• Act as second-line support, performing technical investigation, triage, and expert-level troubleshooting of platform and client systems.
• Take end-to-end ownership of incidents and service requests logged in the Pico ticketing system through to resolution.
• Perform root cause analysis of platform incidents and contribute to permanent fixes and preventative improvements.
• Deliver a high standard of operational service and maintain strong relationships with internal teams and external customers.
• Interface with vendors, market participants, and financial exchanges to support platform operations and resolve technical issues.
• Remotely coordinate and validate on-site hardware installations, replacements, and repairs.
• Execute preventative maintenance activities, including server operating system patching and firmware upgrades, to maintain platform security and reliability.
• Develop and maintain automation using scripting and configuration management tools (e.g. Ansible) to support platform deployment, configuration, and ongoing maintenance.
• Create and maintain platform documentation, including system diagrams, operational runbooks, flowcharts, and scheduled operational reports.
• Conduct daily platform health checks, capacity reviews, and infrastructure monitoring, reporting any risks or anomalies.
• Contribute to continuous improvement of platform operations processes, tooling, and reliability.

 

Education, Skills, and background (incl. Education and Experience Requirements)

• Degree in Computer Science, Information Systems, or a related discipline, or equivalent practical experience.
• 4–8 years of experience working in a production operational environment supporting critical infrastructure.
• A minimum of 4 years’ hands‑on experience supporting physical and virtual server platforms.
• Experience supporting platforms within the financial services or trading industry is strongly preferred.
• Proven experience administering Linux and Microsoft Windows operating systems.
• Hands‑on experience with systems management tools, including Red Hat Satellite.
• Experience configuring, maintaining, and operating server and infrastructure monitoring solutions.
• Strong experience working with bare‑metal server deployments at scale.
• Practical experience with HPE and Dell server hardware and associated management tools.
• Proficient in scripting and automation using Bash, Ansible, and Python.
• Solid understanding of server performance and capacity monitoring, including CPU utilisation, memory contention, disk usage, and network I/O.
• Strong server‑side networking knowledge, including IP routing, TCP/IP, multicast, DNS, NTP, and PTP.
• Excellent communication and customer‑facing skills, with the ability to work directly with clients in a high‑pressure operational environment.

Working Arrangements 

This is a Hybrid position with [weekly time in the office with the flexibility of working from home]. Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions/geographies including but not limited to EMEA, USA and APAC). 

 

IMPORTANT DATA PRIVACY INFORMATION: 

This position is available with PICO TECHNOLOGY INDIA PRIVATE LIMITED. The controller of your personal data will be PICO TECHNOLOGY INDIA PRIVATE LIMITED 

For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, View Here.

 

 

 

 

 

 

 

So, what’s the role all about?

Within Actimize, the AI Platform is developing the next generation advanced analytical cloud platform that will harness the power of data to provide maximum accuracy for our clients’ Financial Crime programs. As part of the PaaS/SaaS development group, you will be responsible for developing this platform for Actimize cloud-based solutions and to work with cutting edge cloud technologies.

How will you make an impact?

NiCE Actimize is the largest and broadest provider of financial crime, risk and compliance solutions for regional and global financial institutions & has been consistently ranked as number one in the space

At NiCE Actimize, we recognize that all employee’s contributions are integral to our company’s growth and success. To find and acquire the best and brightest talent around the globe, we offer a challenging work environment, competitive compensation, and benefits, and rewarding career opportunities. Come share, grow and learn with us – you’ll be challenged, you’ll have fun and you’ll be part of a fast growing, highly respected organization.

This new SaaS platform will enable our customers (some of the biggest financial institutes around the world) to create solutions on the platform to fight financial crime.

• Design, and develop scalable, resilient, and enterprise-grade products from the ground up, serving as a technical leader within the development team.
• Drive end-to-end technical tasks and initiatives, defining the technical approach and ensuring alignment with business goals.
• Serve as a technical subject matter expert, providing guidance, mentorship, and expert-level code reviews to ensure high-quality, maintainable, and efficient solutions.
• Pitch ideas and innovate continuously to take the team and project to the next level.
• Own the technical challenges for high-availability systems, ensuring they meet stringent performance, reliability, and security standards.
• Collaborate effectively in multi-disciplinary Agile teams, adopting Agile methodologies and tools.
• Provide expert-level code reviews, guiding the team in translating complex business requirements into elegant and scalable technical artifacts.
• Implement and improve system monitoring, alerting, and observability.
• Create infrastructure through automation for hosting services on AWS.
• Collaborate with multiple teams and stakeholders to achieve business goals.
• Display a strong sense of ownership and proactiveness, and must have delivered applications that are performant, resilient, and efficient from a cost and operations perspective.

Have you got what it takes?

• 4+ years of experience working in the software industry as a software engineer (part of a SW development team and not a support team).
• Experience building GenAI products using tools like AWS Bedrock and OpenAI is must.
• Good experience on Prompt Engineering and advanced prompt techniques.
• Expert-level proficiency in Python and a proven track record of implementing Cloud Native solutions on AWS.
• Deep expertise in designing and deploying solutions within the AWS ecosystem, with an in-depth understanding of AWS networking, security, and costing.
• Experience working in and driving Continuous Integration and Delivery (CI/CD) practices using industry-standard tools such as Jenkins, Docker, Kubernetes, and Artifactory.
• Must have architected and deployed complex microservices from scratch on a cloud ecosystem, owning the entire lifecycle from design to production.
• Must have experience in creating docker containers and hosting the same using EKS/ECS.
• Huge advantage: Hands-on experience with AWS components like API Gateway, Glue, EC2, Lambda, S3, CloudWatch, DynamoDB, SQS, AWS Bedrock, etc.
• Experience with DevOps practices and tools like JIRA, Confluence, and Terraform.
• A team player that demonstrates a strong work ethic, creativity, assertiveness, and flexibility
• Prior experience in the Finance, Fraud, or Anti-Money Laundering (AML) domains is a plus.
• Exposure to GenAI tools like GitHub / Co-pilot is also required.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10230
Reporting into: Tech Manager
Role Type: Individual Contributor

 

So, what’s the role all about?

We are seeking a Senior QA Automation Specialist to join our Big Data team, where we build cutting-edge, AI-driven applications that empower the world’s largest financial institutions in the fight against financial crime.

You’ll be part of a dynamic group responsible for the analytics and developer experience foundations, enabling software developers, data engineers, and data scientists to deliver scalable, high-quality analytics solutions quickly. In this role, you’ll ensure the quality, reliability, and performance of our intelligent cloud-based products through robust automated testing.

How will you make an impact?

• Lead , design, develop, and maintain automated tests for frontend portal pipelines.
• Implement and manage a scalable testing framework to support continuous integration and delivery.
• Create test plans, and maintain detailed documentation of testing processes, results, and quality metrics.
• Collaborate with developers and product managers to understand system architecture and business requirements.
• Participate in requirements analysis, technical reviews, and test planning.
• Identify, document, and track defects, drive resolution with development teams.
• Monitor production environments, investigate anomalies, and push for timely fixes.
• Ensure data health and correctness across systems.
• Continuously improve QA processes, tools, and best practices.
• Advocate for quality across the development lifecycle.

Have you got what it takes?

• 8-11 years of hands-on programming experience in JavaScript, Python or TypeScript.
• Experience with AWS and cloud-native architectures.
• Familiarity with unit testing, performance testing, and debugging techniques.
• Hands-on experience with automation frameworks like Playwright, Selenium, or equivalent.
• Proficiency with Git and collaborative development workflows.
• Fast learner with excellent analytical and problem-solving skills.
• Strong communication skills and a proactive, ownership-driven mindset.
• Passion for building scalable, resilient systems in cloud environments.
• Can-doer that can take a task from plan to completion
• Team player, excellent communication, and presentation skill

What Would Make You Stand Out?

• Exposure to DevOps practices and tools like Jenkins, Terraform
• Background in data quality assurance and monitoring
• Experience with test management tools such as Jira, X-Ray,Playwrite, or similar

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 9865
Reporting into: Group Lead, Engineering, Recording
Role Type: Individual Contributor

Overview of Role

66degrees is looking for a Technical Delivery Manager who has evolved from a strong software engineering background into a delivery leadership role. This role operates at the intersection of product strategy, technical architecture, and engineering execution. You will play a critical role in translating business vision into scalable technical solutions, partnering with cross-functional teams to drive execution and ensure quality. This role requires someone who can balance technical depth with delivery excellence, thriving in ambiguity to build solutions that create measurable business impact.

Responsibilities

• Own end-to-end delivery of software engineering projects from planning to release, contributing to roadmap and feature definition.
• Define project scope, timelines, and resource allocation to ensure predictable delivery while proactively identifying risks and trade-offs.
• Collaborate closely with engineering teams on system design, architecture, and technical decisions, ensuring scalability and performance.
• Drive execution across backend, frontend, and cloud-based systems, partnering with AI and data teams to build data-driven products.
• Ensure adherence to engineering best practices, code quality, and scalable architecture through structured yet flexible workflows.
• Lead Agile processes including sprint planning, stand-ups, reviews, and retrospectives to improve team velocity and predictability.
• Work with stakeholders to translate complex business requirements into clear technical execution plans and architecture artifacts.
• Communicate project status, risks, and outcomes effectively to leadership and stakeholders at all levels of the organization.
• Identify and manage dependencies and blockers, driving continuous improvement in delivery processes and team performance.

Qualifications

• 8+ years of experience with a strong foundation in software engineering, architecture, or technical delivery roles.
• Proven experience in system design, solution architecture, and leading the deployment of scalable applications.
• 3+ years of experience in Delivery or Technical Project Management, with prior experience as a Tech Lead or Senior Engineer.
• A Bachelor’s degree in Computer Science, Computer Engineering, or a related field required.
• Hands-on expertise in backend development (Python/Java/Node.js) and frontend frameworks (React or similar).
• Strong understanding of cloud platforms (GCP/AWS/Azure), microservices, and CI/CD practices.
• Proficiency in Agile/Scrum methodologies and tools like Jira or Azure DevOps; Scrum certifications (CSM/PSM) preferred.

Challenges

Building for Scale, Rapid Iterative Development, and Customer-centric Product Thinking at each step defines every day for a developer at PhonePe. Though we engineer for a 50million+ strong user base, we code with every individual user in mind. While we are quick to adopt the latest in Engineering, we care utmost for security, stability, and automation. Apply if you want to experience the best combination of passionate application development and product-driven thinking

As a Software Engineer:

● 7+ years of experience in the art of writing code and solving problems on a Large Scale.

● You will build Robust and scalable web-based applications You will need to think of platforms & reuse

● Build abstractions and contracts with separation of concerns for a larger scope

● Drive problem-solving skills for high-level business and technical problems.

● Do high-level design with guidance; Functional modeling, break-down of a module

● Do incremental changes to architecture: impact analysis of the same

● Do performance tuning and improvements in large scale distributed systems

● Mentor young minds and foster team spirit, break down execution into phases to bring predictability to overall execution

● Work closely with Product Manager to derive capability view from features/solutions, Lead execution of medium-sized projects

● Work with broader stakeholders to track the impact of projects/features and proactively iterate to improve them As a senior software engineer you must have

● Extensive and expert programming experience in at least one general programming language (e.g. Java, C, C++) & tech stack to write maintainable, scalable, unit-tested code.

● Experience with multi-threading and concurrency programming

● Extensive experience in object-oriented design skills, knowledge of design patterns, and huge passion and ability to design intuitive module and class-level interfaces

● Excellent coding skills – should be able to convert the design into code fluently

● Knowledge of Test Driven Development

● Good understanding of databases (e.g. MySQL) and NoSQL (e.g. HBase, Elasticsearch, Aerospike, etc)

● Strong desire to solving complex and interesting real-world problems

● Experience with full life cycle development in any programming language on a Linux platform

● Go-getter attitude that reflects in energy and intent behind assigned tasks

● Worked in a startups environment with high levels of ownership and commitment

● BTech, MTech, or Ph.D. in Computer Science or related technical discipline (or equivalent).

● Experience in building highly scalable business applications, which involve implementing large complex business flows and dealing with a huge amount of data.

● An open communicator who shares thoughts and opinions frequently listens intently and takes constructive feedback.

As a Software Engineer, good to have

● The ability to drive the design and architecture of multiple subsystems

● Ability to break-down larger/fuzzier problems into smaller ones in the scope of the product

● Understanding of the industry’s coding standards and an ability to create appropriate technical documentation.

Challenges

Building for Scale, Rapid Iterative Development, and Customer-centric Product Thinking at each step defines every day for a developer at PhonePe. Though we engineer for a 50million+ strong user base, we code with every individual user in mind. While we are quick to adopt the latest in Engineering, we care utmost for security, stability, and automation. Apply if you want to experience the best combination of passionate application development and product-driven thinking

As a Software Engineer:

● You will build Robust and scalable web-based applications You will need to think of platforms & reuse

● Build abstractions and contracts with separation of concerns for a larger scope

● Drive problem-solving skills for high-level business and technical problems.

● Do high-level design with guidance; Functional modeling, break-down of a module

● Do incremental changes to architecture: impact analysis of the same

● Do performance tuning and improvements in large scale distributed systems

● Mentor young minds and foster team spirit, break down execution into phases to bring predictability to overall execution

● Work closely with Product Manager to derive capability view from features/solutions, Lead execution of medium-sized projects

● Work with broader stakeholders to track the impact of projects/features and proactively iterate to improve them As a senior software engineer you must have

● Extensive and expert programming experience in at least one general programming language (e.g. Java, C, C++) & tech stack to write maintainable, scalable, unit-tested code.

● Experience with multi-threading and concurrency programming

● Extensive experience in object-oriented design skills, knowledge of design patterns, and huge passion and ability to design intuitive module and class-level interfaces

● Excellent coding skills – should be able to convert the design into code fluently

● Knowledge of Test Driven Development

● Good understanding of databases (e.g. MySQL) and NoSQL (e.g. HBase, Elasticsearch, Aerospike, etc)

● Strong desire to solving complex and interesting real-world problems

● Experience with full life cycle development in any programming language on a Linux platform

● Go-getter attitude that reflects in energy and intent behind assigned tasks

● Worked in a startups environment with high levels of ownership and commitment

● BTech, MTech, or Ph.D. in Computer Science or related technical discipline (or equivalent).

● Experience in building highly scalable business applications, which involve implementing large complex business flows and dealing with a huge amount of data.

● 5+ years of experience in the art of writing code and solving problems on a Large Scale.

● An open communicator who shares thoughts and opinions frequently listens intently and takes constructive feedback.

As a Software Engineer, good to have

● The ability to drive the design and architecture of multiple subsystems

● Ability to break-down larger/fuzzier problems into smaller ones in the scope of the product

● Understanding of the industry’s coding standards and an ability to create appropriate technical documentation.

About the Role

NICE is seeking a talented AI Engineer to accelerate innovation across the APAC region by leading AI-centric Proof of Concepts (POCs) and Pilots alongside our extended solution and sales engineering teams. This role sits at the intersection of cutting-edge AI development and customer-facing technical delivery, with a special focus on Agentic AI solutions that push the boundaries of what is possible with intelligent automation and large language models.

The AI Engineer will work hands-on to design, build, and demonstrate AI-powered solutions, translating complex technical capabilities into tangible business value for customers across APAC.

How will you make an impact?

Agentic AI POCs & Pilots

• Design and build Agentic AI proofs of concept

     Architect and develop end-to-end Agentic AI solutions demonstrating autonomous decision-making, multi-step reasoning, and task orchestration across APAC customer engagements.

• Prototype rapidly

     Build lightweight, demonstrable prototypes using LLMs, agent frameworks, and NICE /Cognigy platform APIs to showcase the art of the possible.

Development & Engineering

• Develop and integrate APIs, webhooks, and microservices connecting LLMs and AI models to enterprise platforms and CX workflows.
• Build and maintain reusable AI accelerator assets, code templates, and demo environments for the extended APAC team.
• Implement prompt engineering strategies, RAG pipelines, and agent orchestration frameworks LLM & AI Model Expertise
• Apply knowledge of large language models (GPT-4, Claude, Gemini, Llama, etc.) to design appropriate solutions for customer use cases.
• Evaluate and select the right model, fine-tuning approach, or retrieval strategy for each POC based on accuracy, latency, and cost requirements.
• Stay current with the rapidly evolving LLM ecosystem including model releases, agent frameworks, and emerging AI tooling.

Collaboration & Knowledge Sharing

• Contribute to internal playbooks, documentation, and demo libraries to uplift the broader team’s AI capabilities.
• Engage with customers directly to understand requirements and translate them into practical AI solution designs.

 

Have you got what it takes?

• Bachelor’s degree in computer science, Software Engineering, or a related field or equivalent experience.
• 4-8 years of software development experience in developing high performance, highly available and scalable enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem.

Programming proficiency:

.

• Experience with REST APIs, JSON, cloud SDKs
• Familiarity with data processing, vector databases and embedding pipelines for RAG architecture.
• Ability to debug, iterate quickly, and deliver working demos under tight timelines.

 

AI & Machine Learning Understanding

• Solid conceptual and practical understanding of machine learning fundamentals, NLP/NLU, and generative AI.
• Experience designing or building Agentic AI systems — including tool use, memory, planning, and multi-agent coordination.
• Understanding of responsible AI practices, hallucination mitigation, and evaluation methodologies for LLM outputs.

 

LLM Usage & Prompt Engineering

• Proficient with LLM APIs     including OpenAI, Anthropic Claude, Google Gemini, Azure OpenAI, and open-source models via Hugging Face or Ollama.
• Strong prompt engineering skills: few-shot prompting, chain-of-thought, structured outputs, and system prompt design.

 

Version Control & Collaboration Tools

• GitHub / Git proficiency:

     Comfortable with branching strategies, pull requests, code reviews, and collaborative development workflows.

• Ability to manage, share, and version AI demo assets and code in shared repositories accessible to the extended team.
• Experience with CI/CD basics and familiarity with tools such as GitHub Actions, or similar pipelines, is advantageous.

.

You will have an advantage if you also have:

• Experience with NICE CXone, Cognigy (conversational AI & agent orchestration platform), or similar CCaaS / conversational AI platforms.
• Knowledge of the APAC technology landscape and experience working with enterprise customers in the region.
• Background in contact centre, CX, or enterprise SaaS environments.
• Exposure to voice AI, speech-to-text/text-to-speech pipelines, or real-time AI in contact Centre contexts.

What’s in it for You?

Join an ever-growing, market-disrupting, global company where teams — comprised of the best of the best — work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate about AI, innovative at heart, and excited to constantly raise the bar on what intelligent technology can do, you may just be our next NICEr!

 

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

 

Requisition ID: 10692                

Reporting into: Director,Solution Engineering

Senior Cybersecurity Engineer

at Convera

Pune- WFH

 

About the role:

As part of the Security Operations team, you’ll be working with fellow team members and other engineering groups to implement new security solutions and ensure that our current processes and tools are running smoothly. This is a hands-on role that will help shape and develop our new cloud infrastructure security monitoring. This position reports into the Director of Security Operations who reports into the CISO.

 

What we’re really looking for:

We’re looking for a motivated security professional who enjoys building systems, integrating toolsets and AWS cloud security best practices. As mentioned, this is a hands-on role which will be crucial to building out and maturing our SIEM solutions.

Job Responsibilities

• Responsible for the implementation, administration, and maintenance of the SIEM platform.
• Ensure data quality and identify any gaps in the security event collection.
• Detect and respond to company-wise security incidents when needed.
• Monitor SIEM health, monitor usage, and data growth.

 

Desired background

• 5+ years of experience in a security operational or analyst role preferably in a cloud native or hybrid cloud organization.
• Strong background in cybersecurity, particularly in Security Information and Event Management (SIEM) systems related roles.
• Detailed functional knowledge in developing security playbooks and implementing for orchestration, automation, and response.
• Familiarity with SumoLogic is a plus but not a requirement.
• High level software development skills: basic scripting, functional programming experience, familiarity with code repositories and deploy pipelines, etc.

 

 

About Convera
Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.
Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment. 
As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including: 
•    Competitive salary
•    Opportunity to earn an annual bonus. 
•    Great career growth and development opportunities in a global organization
•    A flexible approach to work

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments. Apply now if you’re ready to unleash your potential.

#LI-AK1

About the Role

We are seeking an experienced Engineering Infrastructure Security Manager to lead the security of our production and non-production engineering systems. This is a critical leadership role responsible for securing the infrastructure that powers the software development lifecycle, including source control systems, CI/CD pipelines, build environments, deployment platforms, developer tools, and associated cloud resources. The ideal candidate will bring deep technical expertise in infrastructure security, strong leadership capabilities, and a solid understanding of modern engineering and DevSecOps practices.

 

Key Responsibilities

Engineering Systems Security

• Design and implement security controls across development, staging, testing, and production environments
• Secure CI/CD pipelines, build systems, and deployment automation against supply chain threats
• Manage security for source control systems, code repositories, and secrets management platforms
• Oversee security of containerized environments (Docker, Kubernetes) and IaC ecosystems
• Ensure security across multi-cloud environments (AWS, GCP, Azure) and hybrid infrastructure

Security Architecture & Technical Leadership

• Design and implement security frameworks aligned with engineering workflows and developer productivity
• Implement zero-trust architecture and least-privilege access models
• Secure API gateways, service meshes, and microservices architectures
• Lead security initiatives across observability, logging, and monitoring platforms
• Strengthen network security posture including firewalls, VPCs, and segmentation

Risk Management & Vulnerability Response

• Conduct security assessments and penetration testing across engineering systems
• Manage vulnerability scanning and remediation programs
• Develop threat models for critical systems and deployment pipelines 
• Lead incident response for infrastructure security events
• Track and analyze security metrics (deployment security, configuration compliance, infra drift)

Team Leadership & Collaboration

• Build, mentor, and manage a high-performing team of security engineers
• Drive a “security as code” culture across engineering teams
• Collaborate with platform, SRE, and development teams to embed security into SDLC
• Provide training and guidance on secure infrastructure practices
• Foster a culture of security awareness and proactive risk reporting

Policy, Compliance & Governance

• Define and enforce security policies aligned with SOC 2, ISO 27001, NIST, PCI-DSS
• Ensure compliance with data protection regulations (GDPR, CCPA)
• Implement strong access control mechanisms and RBAC (must-have)
• Conduct regular audits and maintain compliance documentation
• Manage security for production data access and handling

Automation & Continuous Improvement

• Drive automation of security monitoring, controls, and incident response
• Implement security-as-code using Terraform, CloudFormation, and policy frameworks
• Integrate automated security testing into CI/CD pipelines (SAST, DAST, container scans)
• Maintain infrastructure security baselines and automated compliance checks
• Continuously reduce security technical debt

Business Continuity & Disaster Recovery

• Design and test disaster recovery plans for engineering infrastructure
• Implement backup strategies for source code, artifacts, and configurations
• Ensure high availability and resilience of critical systems
• Support incident response and business continuity planning from a security perspective

 

Basic Qualifications

Technical Expertise

• 8–12 years of experience in infrastructure security or related fields, with 3+ years in a leadership role
• Strong expertise in cloud security (AWS, GCP, Azure) and cloud-native architectures
• Hands-on experience with Kubernetes, containers, and orchestration platforms
• Deep understanding of CI/CD security, supply chain security, and DevSecOps practices
• Proficiency with Infrastructure-as-Code tools (Terraform, Ansible, CloudFormation)
• Experience with security tools: SIEM, vulnerability scanners, IDS/IPS, endpoint protection
• Strong knowledge of network security, encryption, IAM, and secrets management

Leadership & Collaboration

• Proven experience building and managing high-performing security teams
• Experience driving cross-functional initiatives across engineering, operations, and product teams
• Strong project management and execution skills
• Ability to mentor and grow security talent

Communication & Strategic Thinking

• Strong communication skills with ability to explain complex concepts to technical and non-technical stakeholders
• Experience presenting security strategies and risk insights to leadership
• Ability to translate business needs into security solutions
• Strong documentation and process definition skills

Compliance & Risk Management

• Experience with compliance frameworks: SOC 2, ISO 27001, NIST, PCI-DSS
• Strong understanding of risk assessment and security frameworks
• Knowledge of data privacy and regulatory requirements

 

Preferred Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Security, or related field
• Security certifications such as CISSP, CISM, CCSP, CEH, or cloud security certifications
• Experience with GitOps workflows and tools like GitHub Advanced Security or GitLab Security
• Proficiency in scripting/programming (Python, Go, Bash) for automation
• Experience in regulated industries (finance, healthcare, government)
• Background in SRE or DevOps practices
• Experience securing microservices and serverless architectures
• Strong interest in security research and evolving threat landscapes

Position Summary:

We are seeking a Solution Architect – (AI Infrastructure & Hybrid Cloud) to lead the strategic design, architecture, and deployment of large-scale, enterprise-grade Red Hat OpenShift and Kubernetes environments. As a technical authority at the L4 level, you will be responsible for defining the blueprint of our cloud-native infrastructure, ensuring it is secure, scalable, and highly automated.
The ideal candidate acts as the bridge between traditional infrastructure and modern DevOps, serving as the lead design authority for global clients. You will collaborate with Network and Firewall Architects to build a unified fabric where containerized workloads, legacy data centers, and hybrid cloud environments coexist seamlessly through advanced automation and Infrastructure-as-Code (IaC).

Key Responsibilities:

• Architect and Design Enterprise OpenShift Solutions: Lead the high-level design (HLD) and low-level design (LLD) for multi-tenant Red Hat OpenShift and Kubernetes clusters across on-prem and hybrid cloud environments.
• Define the technology stack, standards, and blueprints for deploying AI solutions across global, multi-region public clouds (AWS/Azure/GCP) and diverse on-premise hardware.
• Oversee the successful end-to-end rollout of critical services including AI SOC, OpenShift AI, and AI-based Cybersecurity Log Optimization.
• Drive Network DevOps Strategy: Define and standardize the automation roadmap using Ansible, Terraform, and Python to achieve "Zero-Touch" infrastructure provisioning and configuration.
• Lead Customer & Stakeholder Engagement: Act as the primary technical consultant for global clients, leading design workshops, architecture validation, and executive-level technical reviews.
• Integrate Advanced AI apps, Networking & Security: Collaborate with Pre-sales, AI application developers & Engineers, Firewall Architects to design secure AI agents & use cases, container networking (CNI) models, implementing Zero-Trust security, service mesh (Istio), and micro-segmentation within OpenShift environment.
• Optimize Hybrid Infrastructure: Oversee the seamless integration of OpenShift with physical networking (Cisco ACI, VXLAN) and virtualized platforms (RHEL-V, VMware ESXi).
• GPU & Hardware Orchestration: Design and manage hardware acceleration using the NVIDIA GPU Operator and Node Feature Discovery (NFD). Implement Multi-Instance GPU (MIG) and time-slicing to optimize resource utilization across multi-tenant clusters.
• Establish CI/CD Governance: Architect robust CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions) for infrastructure and application delivery, ensuring compliance and security are baked into the workflow.
• Lead Observability & Reliability: Design comprehensive monitoring and logging architectures using Prometheus, Grafana, and ELK stack to ensure 99.99% availability of cluster services.
• Mentorship & Technical Leadership: Guide and mentor L2/L3 engineers, providing expert-level escalation support and establishing best practices for the DevOps and Network teams.
• Innovation & R&D: Evaluate and introduce emerging technologies such as Advanced Cluster Management (ACM), Advanced Cluster Security (ACS), and Cloud-Native Networking (OVN-Kubernetes).

Basic Qualifications:

• Bachelor’s or master’s degree in computer science, Engineering, or a related field
• 10+ years of progressive experience in systems architecture, infrastructure engineering, or network DevOps.
• Expert/Architect-level proficiency in OpenShift (RHOS), and Kubernetes architecture in large-scale production environments.
• Experience architecting hybrid-cloud OpenShift solutions involving AWS (ROSA), Azure (ARO), or Google Cloud.
• Proven track record in Automation & IaC: Mastery of Ansible, Terraform, and Git-based workflows to manage complex infrastructures.
• Deep understanding of Linux (RHEL) Internals: Mastery of kernel networking, storage drivers (CSI), and container runtimes (CRI-O).
• Strong Network Background: In-depth knowledge of BGP, VXLAN, and EVPN as they apply to connecting containerized workloads to physical data center fabrics.
• Experience in "Architecture as Code": Ability to develop and maintain compliance artifacts, design validation reports, and automated documentation.
• Excellent Leadership Skills: Demonstrated ability to manage high-stakes customer relationships and lead cross-functional technical teams

Preferred Qualifications:

• Certifications: Red Hat Certified Architect (RHCA), Red Hat Certified Specialist in OpenShift (Administration/Development), or CKA/CKS (Certified Kubernetes Administrator/Security), AWS/GCP Certified DevOps Engineer, AWS Certified SysOps Administrator, HashiCorp Certified: Terraform Associate
• Red Hat Certified OpenShift Administrator, AWS Certified AI Practitioner, Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP)
• Security Focus: Exposure to DevSecOps tools (e.g., Quay, StackRox) and zero-trust framework implementation
• Legacy Integration: Familiarity with Cisco ACI, Arista CloudVision, or Juniper Apstra for end-to-end automation integration
• Red Hat OpenShift AI (ROAI) expertise will be preferred
• Familiarity with LLM deployment requirements and vector database infrastructure
• Background in Cybersecurity infrastructure (SIEM, SOAR, SOC & VAPT platforms)
• Experience with MLOps infrastructure (Kubeflow, MLflow) and high-speed telemetry pipelines

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

What's the Role All About? 

 

The Software Engineer is a customer-facing, billable role responsible for implementing, configuring, and delivering AI-driven and Conversational AI solutions across the NICE CXone ecosystem.  As a hands-on technical contributor, you will build integrations, configure conversational AI platforms, and ensure high-quality execution of project deliverables.  

 

How Will You Make an Impact? 

• Partner with business stakeholders to map current workflows, identify ROI-backed opportunities (reduced effort, improved employee experience, measurable efficiency gains), and define future-state toAI-enabled processes.
• Design, build, and iterate AI solutions and automations in n8n, Copilot Studio, and other AI/automation tools; create reliable agents and assistants that remove manual work.
• Understand and work within NiCE internal processes and systems (e.g., CRMs, knowledge bases, ticketing/support tools, and operational platforms) to ensure solutions fit real-world constraints.
• Collaborate with IT and Developers when needed to overcome technical obstacles, integrate securely with enterprise systems, and scale solutions.
• Enable and upskill internal support teams to use AI effectively—through reusable patterns, playbooks, coaching, and hands-on problem solving.
• Maintain expertise in modern AI approaches and apply them pragmatically to internal operations, including LLMs, RAG, GPT-based assistants, Copilot ecosystems, MCP servers, APIs, JSON, and light scripting. Use AI tools to debug and resolve workflow or code errors.

Have You Got What It Takes? 

• 2+ years of experience in solutioning, business process improvement, operations consulting, or similar roles driving cross-functional change.
• Proven ability to translate operational needs into practical AI use cases and deliver outcomes against clear success metrics.
• Strong, applied knowledge of AI and NLP technologies (LLMs, RAG, GPTs, Copilot-style assistants, AI agent patterns, MCP servers).
• Hands-on experience building automations/assistants with n8n (or comparable orchestration tools); comfort developing in Copilot Studio or similar platforms.
• Working knowledge of API integrations, JSON, and basic coding/scripting; able to use AI tools to debug and manipulate code or automation errors.
• Demonstrated curiosity and ongoing personal or professional use of AI tools to improve workflows—someone who experiments, learns fast, and brings practical AI habits into the role.
• Excellent stakeholder management and communication skills, with the ability to drive adoption and help others become effective with AI.
• Comfortable operating in a fast-paced environment, balancing multiple initiatives and iterating quickly based on feedback and results.

What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr! 

 

Enjoy NiCE-FLEX!  

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

 

About NICE

NICE Ltd. (NASDAQ: NICE) is an innovation leader in AI, cloud, and digital solutions, serving over 25,000 global businesses, including 85 of the Fortune 100 corporations. With over 8,500 employees across 30+ countries, NICE software handles more than 120 million customer interactions and monitors over 3 billion financial transactions daily. NICE is committed to diversity and inclusion, ensuring equal opportunities for all candidates.

 

Requisition ID: 10542
Reporting into: Tech Manager
Role Type: Individual Contributor

What’s the role?

You will design and build automation frameworks and AI-enabled testing capabilities used across multiple teams. This role focuses on engineering scalable systems and tools, not just writing tests—turning real-world workflows into reusable automation and intelligent validation.

How will you make an impact?

• Design, develop, and maintain shared automation frameworks and platform components used across teams.
• Build and extend AI-enabled automation solutions, including intelligent validation and test generation.
• Develop service-level and API automation, ensuring coverage across distributed systems.
• Integrate automation into CI/CD pipelines, enabling continuous validation at scale.
• Collaborate with architects and engineering teams on backlog-driven platform development.
• Improve automation efficiency through AI-assisted development, test generation, and analysis.
• Debug and diagnose issues across automation, services, and system interactions.

Have you got what it takes?

• 5–8 years of professional software development experience (not just test execution).
• Strong programming skills in Java or C# with solid object-oriented design principles.
• Hands-on experience with modern automation frameworks (Playwright or similar).
• Experience building API and service-level automation (REST or event-driven systems).
• Working knowledge of Python, especially for AI-related workflows or tooling.
• Experience integrating automation into CI/CD pipelines.
• Strong understanding of system design, debugging, and maintainability.
• Ability to work across teams and contribute to shared platforms and frameworks.

AI & Automation expectations

• Hands-on exposure to LLMs or AI-assisted development tools.
• Experience applying AI/LLM tools to automate test generation, validation, or analysis.
• Practical mindset for using AI to solve real engineering problems, not just prompt tuning.

Nice to have

• Experience with TypeScript-based frameworks (Playwright ecosystem).
• Familiarity with cloud platforms (AWS/Azure).
• Experience building internal tools, SDKs, or shared libraries.
• Exposure to observability and debugging tools.
• Experience working in distributed systems or microservices environments.

What’s in it for you?

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

• At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Req ID: 10559
Reporting into: Tech Manager, Engineering, CX
Role Type: Individual Contributor

 

 

So, what’s the role all about? 

We’re seeking a skilled Professional Services Engineer to deliver tailored technical solutions, successful deployment, configuration, and integration of our software solutions for clients. You’ll work closely with customers and internal teams to translate business needs into scalable, data-driven solutions. 

This role requires hands-on experience of Advanced Call Flow configurations, Digital Channel and basic knowledge Bot configurations.  You’ll support data integration, automate processes, and help clients get the most value from our platform. 

 How will you make an impact?   

• Collaborate with clients and internal account teams to gather requirements, understand business needs, and deliver tailored reporting solutions. 

• Install, configure, and customize the company’s software products in client environments  

• Work closely with cross-functional teams (QA, Development, Product) to stay aligned on feature changes and data impacts. 

• Train customers and internal stakeholders on product features and best practices 

• Document solutions, timelines, deliverables, and technical details to ensure clarity and continuity across projects. 

• Present project updates, outcomes, and recommendations to internal stakeholders and client leadership. 

• Manage multiple client projects in a fast-paced environment while ensuring timely and high-quality delivery. 

• Contribute to continuous process improvement and knowledge-sharing across the Professional Services team. 

Have you got what it takes?  

• 2+ years of experience in professional services, technical consulting, or enterprise software implementation. 

• Knowledge of CCaaS, IVR configuration, and an understanding of multi-channel communication such as SMS, chat, etc. 

• Proficiency in SQL, with the ability to write optimized queries  

• Hands-on experience with relational databases such as MySQL and Oracle. 

• Strong analytical and problem-solving skills with attention to detail. 

• Excellent communication skills with a customer-focused approach. 

• Ability to manage multiple client projects while maintaining high quality and responsiveness. 

 

Enjoy NICE-FLEX!  

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. 

 What’s in it for you? 

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr! 

 

About NICE 

 

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. 

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. 

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.  

 

Requisition ID:  10724
Reporting into:  Tech Manager , Professional Services
Role Type:  Individual Contributor

 

Overview of Role

The IT Service Desk L3 Engineer is a senior-level technical role responsible for providing the highest level of internal support and acting as the final escalation point for the IT Service Desk. This individual will lead complex project implementations, architect secure identity solutions, and ensure the stability of core infrastructure services. The L3 Engineer works closely with IT leadership to define technical standards, automate workflows, and maintain a high-security posture across all platforms.

Responsibilities

• Serve as the primary escalation point for complex technical issues from L1 and L2 engineers, ensuring timely resolution and adherence to SLAs.
• Architect, implement, and manage enterprise-grade SSO and Identity Provider (IDP) solutions.
• Manage and optimize Google Workspace and Administration at an expert level, including advanced security configurations and audit logging.
• Serve as the Subject Matter Expert (SME) for the Atlassian suite, specifically Jira Service Management, to streamline IT and business workflows.
• Enforce email security standards by configuring and monitoring SPF, DKIM, and DMARC protocols.
• Automate user lifecycle management through SCIM, JIT, and other advanced provisioning protocols.
• Oversee global Mac OS device management using advanced MDM tools and hardware asset management protocols.
• Manage complex storage infrastructure including iSCSI, NFS, and SFTP environments.
• Conduct Problem Management to identify root causes of recurring incidents and implement long-term preventative measures.
• Lead technical documentation efforts, creating architectural diagrams and high-level knowledge base articles.

Key Skillsets

• Identity & Access: Deep expertise in Single Sign-On (SSO) integration and Identity Provider (IDP) solutions (e.g., Okta, Azure AD). Mastery of identity protocols including OAuth 2.0, SAML 2.0, and OpenID Connect. Hands-on experience with automated user provisioning via SCIM and Just-in-Time (JIT) provisioning for user lifecycle management.
• Messaging Security: Expert-level knowledge in configuring, deploying, and troubleshooting email authentication protocols (SPF, DKIM, DMARC) to prevent spoofing and enforce email security policies.
• Infrastructure & Storage: Strong understanding of storage protocols (iSCSI, NFS) for enterprise environments. Experience managing secure file transfer protocols (SFTP) and core networking services (DNS, DHCP) for reliability and performance.
• Collaboration Suites: In-depth and demonstrable expertise in Google Workspace Administration, including advanced security settings, organizational unit (OU) management, audit log analysis, and Chrome Enterprise Management.
• Atlassian Suit: Expert level knowledge in Atlassian products, including designing and managing complex workflows, automation, and reporting within Jira Service Management (JSM), Jira Software, and Confluence to streamline IT operations and project delivery. Specific JSM expertise must include:
• Incident & On-Call Management: Implementing and managing JSM Premium features such as the Operations Center for on-call scheduling with various shifts, rotations, and overrides, full escalation policies, and advanced notifications (SMS, voice calls, Slack) for P1/P2 alerts.
• Platform Administration: Creating new request types and approval workflows based on ITIL principles, and leveraging the JSM/Confluence integration for knowledge base management.
• Integration & Automation: Expert experience with JSM API usage, troubleshooting complex API integrations (including webhooks for real-time data synchronization to external systems like CRM), and developing API scripts for user and data migration.
• Licensing & Cost Reduction: Utilizing Identity Providers (IDPs) (like Rippling/Okta) to reduce Atlassian license spend, manage user access based on organizational needs, and transition license models.
• AI Integration: Implementing Atlassian Rovo and integrating it with the IT Service Desk knowledge base to provide initial assistance and automated responses for incoming tickets.
• Endpoint Management: Proven experience with Enterprise Mac OS and Windows endpoint management, including deployment, patch management, security baselining, and inventory using modern MDM solutions (e.g., Rippling, Jamf, Intune).
• Operating Systems: Advanced troubleshooting and scripting skills for Mac OS and Windows operating systems.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 7–10+ years of experience in IT support, system administration, or infrastructure engineering.
• Advanced certifications such as Professional Google Workspace Administrator, GCP Cloud Architect, or Atlassian Certified Professional.
• Proven track record of managing complex identity migrations and enterprise-level MDM deployments.

Overview of Role

We are seeking a highly motivated and skilled Software Engineer to join our innovative technology team. This pivotal role involves driving the design, development, and maintenance of cutting-edge software solutions that directly contribute to our clients' AI transformation journeys.

Responsibilities

• Design, develop, and rigorously test robust cloud-native applications using core technologies such as Java, React, or NodeJS.
• Drive cross-functional collaboration with product, design, and engineering teams to ensure the successful and seamless delivery of 66degrees solutions.
• Own and contribute significantly to all stages of the Software Development Life Cycle (SDLC), from conception through deployment.
• Produce high-quality, scalable, and well-documented code, while actively performing debugging, troubleshooting, and performance optimization.
• Effectively collaborate with our geographically dispersed global teams, including offshore partners, to meet client needs across various time zones.

Qualifications

Required Technical and Professional Expertise:

• 4-8 years of progressive experience in developing and deploying cloud-native applications.
• Proven Full Stack Engineering capability with expertise in both front-end and back-end development.
• Deep expertise in Java and React or NodeJS, coupled with experience in at least one modern language: JavaScript, Python, or TypeScript.
• Demonstrated experience in establishing and optimizing Continuous Integration/Continuous Delivery (CI/CD) pipelines to enhance software delivery velocity.
• Strong verbal and written communication skills, with a proven ability to thrive in a highly collaborative, team-oriented environment.

Preferred Qualifications:

• Prior experience in a professional services or consulting environment.
• Experience developing applications on major cloud platforms, with a preference for the Google Cloud Platform (GCP) suite of products and services.
• A Bachelor’s degree in Computer Science, Computer Engineering, or a related field, or equivalent practical work experience.

 

So, what’s the role all about?

As a Database Reliability Engineer (DBRE), with 8-12 years of experience you will be responsible for designing, developing, and maintaining robust automation and reliability solutions that support the stability and performance of our data platforms within our Azure SaaS environment. You will work closely with Platform Engineering, SRE, Cloud Operations, and R&D teams to implement tools and frameworks that ensure seamless scaling, proactive monitoring, and self-healing of data services.

Your mission is to bridge the gap between database engineering and site reliability, ensuring our cloud-native offerings are resilient, secure, and capable of efficient development on a scale.

How will you make an impact? 

• Own availability, reliability, scalability, and performance of production and non‑production database platforms.
• Design, operate, and optimize DynamoDB, AWS RDS (PostgreSQL), Aurora, and Amazon OpenSearch environments.
• Implement and automate backup, restore, high availability, and disaster recovery strategies.
• Lead investigation and resolution of database‑related incidents and contribute to post‑incident reviews.
• Partner with Platform Engineering and SRE to define standards and best practices for database lifecycle management.
• Enable secure and scalable self‑service data platform workflows for application teams.
• Perform performance tuning, capacity planning, and query optimization.
• Build and maintain observability for data platforms using metrics, logs, and alerting.
• Automate provisioning and operations using Infrastructure as Code tools.
• Ensure compliance with security, regulatory, and data governance requirements.

Have you got what it takes?

• AWS (RDS, Aurora, IAM, Networking, Monitoring)
• PostgreSQL
• Amazon OpenSearch
• Time‑series databases 
• Kubernetes (EKS)
• Terraform / OpenTofu
• Prometheus, Grafana, OpenTelemetry
• CI/CD and GitOps pipelines

You will have an advantage if you also have:

• Knowledge of OpenSearch or similar search technologies.
• Background in time‑series data platforms.
• Experience working in regulated or compliance‑driven environments.
• Kubernetes‑native database operation experience.
• CI/CD skills
• AWS experience

What’s in it for you?

At NiCE Actimize, you will work on mission‑critical platforms that protect the global financial system. You will be part of a strong Platform Engineering organization focused on automation, reliability, and developer experience, with opportunities to grow technically and professionally while making real‑world impact.

 Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10679
Reporting into: Senior Director of Engineering
Role Type: Individual Contributor

About the role

We are seeking an accomplished Data Engineer to join our dynamic and rapidly expanding Tech Ops division. With significant projected growth, this is an opportunity to drive meaningful technical impact. In this role, you will work directly with customers, data vendors, and internal engineering teams to design, implement, and optimize complex data integration solutions within a modern, large‑scale cloud environment.

You will leverage advanced skills in distributed computing, data architecture, and cloud-native engineering to enable scalable, resilient, and high‑performance data ingestion and transformation pipelines. As a trusted technical advisor, you will guide customers in adopting Abacus’s core data management platform and ensure high-quality, compliant data operations across the lifecycle.

Your day to day :

• Architect, design, and implement high-volume batch and real-time data pipelines using PySpark, SparkSQL, Databricks Workflows, and distributed processing frameworks.
• Build end‑to‑end ingestion frameworks integrating with Databricks, Snowflake, AWS services (S3, SQS, Lambda), and vendor data APIs, ensuring data quality, lineage, and schema evolution.
• Develop data modeling frameworks, including star/snowflake schemas and optimization techniques for analytical workloads on cloud data warehouses.
• Lead technical solution design for health plan clients, creating highly available, fault-tolerant architectures across multi-account AWS environments.
• Translate complex business requirements into detailed technical specifications, engineering artifacts, and reusable components.
• Implement security automation, including RBAC, encryption at rest/in transit, PHI handling, tokenization, auditing, and compliance with HIPAA and SOC 2 frameworks.
• Establish and enforce data engineering best practices, such as CI/CD for data pipelines, code versioning, automated testing, orchestration, logging, and observability patterns.
• Conduct performance profiling and optimize compute costs, cluster configurations, partitions, indexing, and caching strategies across Databricks and Snowflake environments.
• Produce high-quality technical documentation including runbooks, architecture diagrams, and operational standards.
• Mentor junior engineers through technical reviews, coaching, and training sessions for both internal teams and clients.

What you bring to the team :

• Bachelor’s degree in Computer Science, Computer Engineering, or a closely related technical field.
• 5+ years of hands‑on experience as a Data Engineer working with large‑scale, distributed data processing systems in modern cloud environments.
• Working knowledge of U.S. healthcare data domains—including claims, eligibility, and provider datasets—and experience applying this knowledge to complex ingestion and transformation workflows.
• Strong ability to communicate complex technical concepts clearly across both technical and non‑technical stakeholders.
• Expert‑level proficiency in Python, SQL, and PySpark, including developing distributed data transformations and performance‑optimized queries.
• Demonstrated experience designing, building, and operating production‑grade ETL/ELT pipelines using Databricks, Airflow, or similar orchestration and workflow automation tools.
• Proven experience architecting or operating large‑scale data platforms using dbt, Kafka, Delta Lake, and event‑driven/streaming architectures, within a cloud‑native data services or platform engineering environment—requiring specialized knowledge of distributed systems, scalable data pipelines, and cloud‑scale data processing.
• Experience working with structured and semi‑structured data formats such as Parquet, ORC, JSON, and Avro, including schema evolution and optimization techniques.
• Strong working knowledge of AWS data ecosystem components—including S3, SQS, Lambda, Glue, IAM—or equivalent cloud technologies supporting high‑volume data engineering workloads.
• Proficiency with Terraform, infrastructure‑as‑code methodologies, and modern CI/CD pipelines (e.g., GitLab) supporting automated deployment and versioning of data systems.
• Deep expertise in SQL and compute optimization strategies, including Z‑Ordering, clustering, partitioning, pruning, and caching for large‑scale analytical and operational workloads.
• Hands‑on experience with major cloud data warehouse platforms such as Snowflake (preferred), BigQuery, or Redshift, including performance tuning and data modeling for analytical environments.

What we would like to see but not required:

• Experience in large-scale healthcare or payer data environments.

What you’ll get in return :

• Competitive Leave & Benefits
• Comprehensive health coverage
• Equity for every employee – share in our success
• Growth-focused environment – your development matters here

Work arrangements :

• Standard hours: 8 hours/day, 5 days/week
• Location: Pune, Hybrid (3 days a week in office)
• Shift: 12pm-9pm IST

 

About Druva 

You won’t just join a company at Druva, you’ll help shape the future of data security at the moment it matters most. We are building a modern standard with our cloud-native solutions, designed to simplify the toughest challenges in cyber resilience for our customers. As the pioneer and market leader in fully managed SaaS data protection, we help organizations secure and recover their data from ransomware, cyberattacks, and operational disruptions without the complexity, cost, or risk of legacy infrastructure.

Our momentum is backed by the market: Druva was named a Leader in the 2025 Gartner® Magic Quadrant™ for Backup and Data Protection Platforms, a Leader in the 2025 IDC MarketScape for Cyber-Recovery, and a Leader & Outperformer in the 2025 GigaOm Cloud Data Protection Radar. Even better, customers validate that leadership every day through strong Gartner Peer Insights ratings, standout Net Promoter Scores (NPS), and top willingness-to-recommend results.

Visit druva.com and follow us on LinkedIn, X and Facebook.

The Role
We are looking for a highly skilled SDET to join our Agile development team. In this role, you will not just test software; you will deconstruct complex features to understand their design, build robust automation frameworks, and ensure the resilience of our cloud-based backup solutions.
You will work closely with developers to perform white-box and black-box testing, owning the quality of features from conception to deployment.

Required Skills & Qualifications

Operating Systems & Core Concepts:

• Proficiency in Windows and Linux OS.
• Deep understanding of Threading, Multiprocessing, and Socket Programming.
• Strong knowledge of Networking protocols and Cloud Architecture.

Programming & Scripting:

• Strong proficiency in one or more high-level languages: Python, Golang.
• Experience with SQL databases.

Testing & Tools:

• Expertise in RESTful API testing.
• Proficiency with bug and test management tools (e.g., Jira, XRay).
• Familiarity with Agile testing methodologies and quality metrics.
• Strong analytical, troubleshooting, and debugging capabilities.

Version Control:

• Proficiency with Git or SVN.

Pluses (Nice to Have)

• Familiarity with virtualization technologies (e.g., VMware).
• Experience with NoSQL databases (e.g., MongoDB, Cassandra).

Key Responsibilities

• Agile Collaboration: Work closely with the development team in an Agile environment to understand functional specifications and design requirements.
• Test Planning: Independently create comprehensive feature test plans aligned with development milestones and feature completion.
• Automation Frameworks: Leverage existing automation frameworks to automate feature tests and actively augment libraries to support new functionalities.
• End-to-End Ownership: Own the complete test execution cycle for user stories, ensuring high-quality delivery.
• Testing Strategy: Perform a mix of automated, manual, white-box, and black-box testing.
• Infrastructure Management: Create, maintain, and document testbed setups and environments.
• Quality Assurance: Timely reporting, tracking, and updating of issues and test cases using management tools.
• Cross-Functional Delivery: Collaborate with cross-functional teams to ensure quality benchmarks are met throughout the development lifecycle.

Qualification:

• B.Tech / B.E / M.E./ M.Tech (Computer Science) or equivalent.

Experience : 3-6 Years 

We are seeking a talented Senior Software Engineer to join our team to develop cloud-managed endpoint security applications. As a key member of our engineering team, you will help create an innovative platform to enhance the management of endpoint security software. Our development environment is truly cross-platform, encompassing a wide range of technologies, including AWS cloud services, Windows, macOS, Linux, Android, and iOS. This unique setup offers you an exceptional opportunity to gain exposure to a diverse array of technologies that few organizations can match. Join us in shaping the future of cybersecurity and expanding your expertise within a dynamic, multi-platform development team.

Role and Responsibilities:

• Design, develop, and maintain high-performance client applications for Windows and macOS platforms, with occasional mobile app development.
• Write clean, efficient, and maintainable code across multiple languages, including C/C++, Golang, and Swift.
• Collaborate with cross-functional teams, including designers, QA, and product managers, to deliver seamless and responsive user experiences.
• Troubleshoot and resolve complex technical issues to ensure the stability and reliability of client applications across platforms.
• Participate in code reviews, architectural discussions, and contribute to engineering best practices.

Qualifications:

• Solid computer science fundamentals in areas such as data structures, algorithms, memory management, and system programming.
• 6 years of experience in client-side software development with a focus on Windows and macOS applications.
• Strong proficiency in C/C++ with deep expertise in systems-level programming, including kernel-mode development on Windows and macOS.
• Strong proficiency in Golang and experience building performant, concurrent applications.
• Experience with Windows kernel and driver development, including WDM/WDF, kernel-mode programming, and Windows internals.
• Experience developing Windows Services and an understanding of Windows security architecture and privilege levels.
• Experience with macOS kernel extension (kext) or System Extension development, and familiarity with macOS internals.
• Hands-on experience with macOS security frameworks, particularly the Endpoint Security Framework (ESF), for system event monitoring and security policy enforcement.
• Experience with Swift and/or Objective-C for macOS or iOS development.
• Familiarity with Vue3 or other frontend frameworks for UI development.
• Experience with cross-platform development patterns and platform-specific API differences.
• Hands-on experience with Public Key Infrastructure (PKI), including certificate lifecycle management, code signing, mutual TLS (mTLS), and integration with platform-native credential stores (Windows CNG/CAPI, macOS Keychain).
• Excellent problem-solving and debugging skills across multiple languages and environments.
• Ability to work effectively in a fast-paced and agile development environment.
• Skills in mobile development (iOS/Android) are a plus.
• Hands-on experience with AI coding assistance.

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