What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of sales jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In this Role

• Be proficient in all aspects of the Software Development Life Cycle.
• Lead projects all the way from design to deployment while co-ordinating with other teams in the company.
• Guide the adoption of new processes or technical tools by conducting evaluations of alternatives and thinking critically about the fit with our future technical direction.
• Provide oversight for technical quality, standards, and guidelines.
• Be the technical anchor for the team, demonstrate leadership and play a key role in guiding the team.
• Mentor and provide training for other technical team members.
• Contribute ideas to improve team performance, technical processes, best practices in all aspects of software development.

Area Of Responsibility

• Interface with Product owners and Stakeholders to understand & clarify requirements
• Author technical documents that will fulfill Fictiv's current requirements and scale for future business goals as well.
• Implement high quality, scalable solutions following best practices, including configuration and code.
• Deploy solutions and code using automated deployment tools
• Take ownership of technical deliverables, ensure that quality work is completed, fully tested, delivered on time.
• Conduct code reviews, optimization, and refactoring to minimize technical debt within Salesforce implementations.
• Collaborate with cross-functional teams to integrate Salesforce with other systems and platforms, ensuring seamless data flow and system interoperability.
• Identify opportunities for process improvements, mentor and support other developers/team members as needed.
• Stay updated on new Salesforce features and functionalities and provide recommendations for process improvements.
• Debug production issues; minimize impact to the business, create plans to fully address/correct/remove temporary solutions once the immediate urgent issue is resolved.

Desired Traits

• 8-10 years of experience in Salesforce development
• Proven experience in developing Salesforce solutions with a deep understanding of Apex, Visualforce, Lightning Web Components, and Salesforce APIs.
• Have worked in Salesforce CPQ, Sales, Manufacturing, Service, Data Cloud.
• Experienced in designing and implementing custom solutions that align with business needs.
• Strong knowledge of Salesforce data modeling, reporting, and database design.
• Demonstrated experience in building and maintaining integrations between Salesforce and external applications.
• Strong unit testing, functional testing and debugging skills
• Strong understanding of best practices.
• Active Salesforce Certifications are desirable.
• Experience in Mulesoft is a plus
• Excellent problem solving, decision-making and critical thinking skills.
• Excellent communication skills and the ability to translate complex technical requirements into actionable solutions.
• Collaborative, a team player.
• Exhibit initiative, integrity and empathy.
• Enjoy working with a diverse group of people in multiple regions.
• Comfortable not knowing answers, but resourceful and able to resolve issues.
• Self-starter; comfortable with ambiguity, asking questions and constantly learning.
• Customer service mentality; advocates for another person's point of view.
• Methodical and thorough in written documentation and communication.
• Culture oriented; wants to work with people rather than in isolation.

About the Team

DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, we want to talk to you!

About the Role

In this role, your main focus will be to work on curating new zones of our HD maps which are utilized by our autonomous delivery robot.  A primary focus of the role will be to use in-house tooling to curate and annotate specific features of the real world into our maps (lane geometry, junction locations, traffic lights, etc.). These maps are essential to our autonomous driving capabilities and allow us to expand our coverage of neighborhoods and cities where our robots will operate, performing deliveries to real customers.

You’re excited about this opportunity because you will…

• Take charge to execute the required tasks for the map zones are you assigned
• Ensure a high level of quality such that additional reviews and fixes are kept to a minimum
• Suggest improvements to the tooling and possible areas for improvement/automation to increase efficiency
• Collaborate with other map curators to review their work and deliver high quality maps in a timely manner

We're excited about you because...

• Familiarity with autonomous vehicle systems
• A self-starter. Thrives in fast-paced, dynamic environments with a proactive, action-oriented approach
• Adaptable; you exhibit the agility to swiftly grasp new concepts, adapt to evolving project requirements, and become a proficient specialist
• An innovator, actively seeking opportunities to enhance processes and drive improvements in quality and efficiency
• Exceptional attention to detail, enabling you to discern subtle visual differences in frame-by-frame comparisons

Qualifications:

• Bachelor's degree or 2+ Years of industry experience 
• Proficiency in using Issue Tracking Software such as Jira
• Exceptional analytical skills
• Proven ability to collaborate and communicate effectively across different functional teams
• Track record of high quality deliverables with minimal supervision
• Must be located in Hyderabad, India

Nice to have...

• Familiarity with Linux and command line interfaces
• Familiarity with version control tools such as Git and ability to run basic commands/workflows
• Experience with image / vector editing tools like Photoshop, Adobe Illustrator, or similar tools
• Experience with GIS tools like QGIS, ArcGIS, etc
• Experience with AutoCAD, Solidworks, Blender, or other 3D modeling software

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Come help us build the world's most reliable on-demand, logistics engine for delivery! We're bringing on experienced engineers to help us further our 24x7, global infrastructure system that powers DoorDash’s three-sided marketplace of consumers, merchants, and dashers.

About the Role

The Data User Platform and Programs team works at the intersection of data infrastructure, reliability, governance, developer tooling and AI systems, supporting thousands of internal data users including engineers, analysts, data scientists and business stakeholders.

This role is part of a founding engineering team in India, offering high ownership, strong growth opportunities, and direct influence over the platform’s long-term architecture. 

You will work on systems such as:

• Platform foundations for reliability, observability, cost-efficiency and compliance
• A unified data discovery and catalog experience
• AI-powered assistants and workflows for analytics and operations

You will collaborate closely with product managers, data engineers, and analytics teams to deliver solutions that reduce friction and increase trust across the data ecosystem.

You’re excited about this opportunity because you will…

• Improve scalability, performance, and reliability of data platform services through strong engineering practices
• Build and operate data discovery and metadata platforms that help users find the right datasets, dashboards, and metrics quickly and confidently
• Develop AI-enabled services and workflows, including self-serve tooling for creating, evaluating, and improving AI assistants
• Add observability, monitoring, and operational tooling to maintain platform SLAs and reduce incident response time
• Drive cost-efficient data platform design by identifying underutilized, redundant, or idle datasets, services, and compute resources
• Embed cost awareness into the data lifecycle, including:
• Designing systems that encourage reuse over duplication
• Instrumenting usage and cost signals into platform services
• Supporting safe deprecation and cleanup of stale data assets
• Partner with cross-functional teams in a fast-moving, product-driven environment

We’re excited about you because…

• B.E./B.Tech., M.E./M.Tech, or Ph.D. in Computer Science or equivalent
• 6+ years of experience with CS fundamental concepts and experience with at least one of the programming languages of Go, Java, and Python
• Prior technical experience in Big Data infrastructure, Cost Efficiency & Governance, you've built meaningful pieces of data infrastructure. Bonus if those were open-sourced technologies like Spark, Clickhouse, Iceberg and Airflow
• Experience improving efficiency, scalability, and stability of data platforms
• Experience building or operating backend systems in production environments

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

DoorDash Labs is an independent team within DoorDash. We explore robotics and automation to transform last mile logistics in the long term. If you have a passion for applying robotics solutions in a service used by millions of people, we want to talk to you!

About the Role

In this role, your main focus will be to work on a variety of QA and triage tasks to assist in the development of our autonomous delivery robot.  A primary focus of the role will be to triage the logs of the daily testing runs of the robots conducted in the US. This includes replaying and analyzing specific events as annotated by the testing team, categorizing such events, and working with the software team to evaluate any required improvements. The role could also involve setting up various simulation scenarios for testing within our simulation environment as well as creating maps used by the autonomy stack for navigation. 

You’re excited about this opportunity because you will…

• Analyze: Utilize proprietary diagnostic tools and techniques to triage and diagnose robot autonomy issues accurately and efficiently
• Execute: Take charge of ensuring the prompt analysis of issues, generating reports and data visualizations that effectively prioritize and summarize identified issues
• Build: Develop and construct diverse scenarios within a simulation environment to test and validate new autonomy features. Additionally, create and maintain a library of scenarios to support comprehensive regression testing
• Collaborate: Work cross-functionally with Operations, Program Management, and Software Engineering teams to provide an effective feedback loop of identifying, routing, and monitoring key issues across various systems of the autonomy stack
• Optimize: Streamline and enhance QA processes and workflows
• Lead: Have opportunities to take end-to-end ownership of QA initiatives, encompassing process establishment, defining metrics, new team member training, execution, quality auditing, and reporting

We're excited about you because...

• Familiarity with autonomous vehicle systems
• A self-starter. Thrives in fast-paced, dynamic environments with a proactive, action-oriented approach
• Adaptable; you exhibit the agility to swiftly grasp new concepts, adapt to evolving project requirements, and become a proficient specialist
• An innovator, actively seeking opportunities to enhance processes and drive improvements in quality and efficiency
• Exceptional attention to detail, enabling you to discern subtle visual differences in frame-by-frame comparisons

Qualifications:

• Bachelor's degree in engineering or a related field, or equivalent work experience to 2+ Years of industry experience as a QA Engineer or equivalent
• Proficiency in using Issue Tracking Software such as Jira
• Exceptional analytical skills
• Proven ability to collaborate and communicate effectively across different functional teams
• Track record of high quality deliverables with minimal supervision
• Must be located in Hyderabad, India 

Nice to have...

• Familiarity with Linux and command line interfaces
• Familiarity with version control tools such as Git and ability to run basic commands/workflows
• Experience with one or more data analytics and business intelligence tools, such as Sigma
• Experience with SQL

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the role

We are looking for a dedicated Workday Integrations Specialist to join our People Tech team. This role involves crafting and managing integrations within Workday, enhancing system functionality, and providing essential support to our business operations.

Key Responsibilities:

Integration Development and Management:

• Collaborate with stakeholders to understand integration needs and objectives.
  
  
• Design and implement robust integration solutions connecting Workday with internal and external systems using tools such as Workday Studio, EIB, and Core Connectors, Picof/ PECI
  
  
• Ensure the accuracy, efficiency, and security of data through comprehensive testing and error management.
  
  
• Provide ongoing support and maintenance for existing integrations, serving as the primary technical contact for business teams.
  
  
• Document all integration processes and maintain a detailed log of system changes and updates.
  
  

System Configuration and Enhancement:

• Develop custom Workday Extend applications by working closely with business stakeholders to meet their needs.
  
  
• Recommend and implement improvements and innovations within the Workday platform.
  
  
• Lead the integration aspects of Workday system upgrades, ensuring compatibility and functionality with new releases.
  
  

Compliance and Collaboration:

• Work alongside the HR team to ensure system security, business process compliance, and alignment with audit requirements such as SOC and SOX.
  
  
• Engage with the broader Workday community to stay abreast of new technologies and best practices, using this knowledge to propose solutions that address business challenges.
  
  

Project and Implementation Leadership:

• Lead Workday integration projects from conception through to successful execution, ensuring alignment with the overall People Tech roadmap.
  
  
• Manage the implementation of system configurations, testing, training, and deployment to enhance user adoption and satisfaction.
  
  

Our Humble Expectations 

• 3-4 years of experience in Workday integration development and support, including at least 1 year of experience with Workday Extend.
  
  
• Demonstrable knowledge of Workday technologies such as Workday Studio, EIBs, Core Connectors, BIRT Reporting, PECI, Cloud Connectors, and Document Transformation.
  
  
• Proficiency in data transformation languages including XSLT and XTT/ETV.
  
  
• Strong capability in designing complex reports and dashboards.
  
  
• Excellent analytical skills and the ability to manage sensitive and confidential information with discretion.
  
  
• Strong interpersonal and communication skills, with a proven track record of effective project management and cross-functional collaboration.
  
  
• A Workday integration certification is highly desirable.
  
  

About you:

• You are a creative problem-solver who is enthusiastic about leveraging technology to streamline and enhance business processes.
  
  
• You possess a solid understanding of core HR business practices and are adept at applying this knowledge in a technical environment.
  
  
• Your approach is proactive, and you are recognized for your organizational skills and your ability to lead projects effectively.
  
  
• Join our team and contribute to our mission of maximizing the potential of our HR technologies to drive business success.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

About the Team

Come help us build the world's most reliable on-demand, logistics engine for delivery! We're bringing on experienced engineers to help us further our 24x7, global infrastructure system that powers DoorDash’s three-sided marketplace of consumers, merchants, and dashers.

About the Role

The Data User Platform and Programs team works at the intersection of data infrastructure, reliability, governance, developer tooling and AI systems, supporting thousands of internal data users including engineers, analysts, data scientists and business stakeholders.

This role is part of a founding engineering team in India, offering high ownership, strong growth opportunities, and direct influence over the platform’s long-term architecture. 

You will work on systems such as:

• Platform foundations for reliability, observability, cost-efficiency and compliance
• A unified data discovery and catalog experience
• AI-powered assistants and workflows for analytics and operations

You will collaborate closely with product managers, data engineers, and analytics teams to deliver solutions that reduce friction and increase trust across the data ecosystem.

You’re excited about this opportunity because you will…

• Improve scalability, performance, and reliability of data platform services through strong engineering practices
• Build and operate data discovery and metadata platforms that help users find the right datasets, dashboards, and metrics quickly and confidently
• Develop AI-enabled services and workflows, including self-serve tooling for creating, evaluating, and improving AI assistants
• Add observability, monitoring, and operational tooling to maintain platform SLAs and reduce incident response time
• Drive cost-efficient data platform design by identifying underutilized, redundant, or idle datasets, services, and compute resources
• Embed cost awareness into the data lifecycle, including:
• Designing systems that encourage reuse over duplication
• Instrumenting usage and cost signals into platform services
• Supporting safe deprecation and cleanup of stale data assets
• Partner with cross-functional teams in a fast-moving, product-driven environment

We’re excited about you because…

• B.E./B.Tech., M.E./M.Tech, or Ph.D. in Computer Science or equivalent
• 3+ years of experience with CS fundamental concepts and experience with at least one of the programming languages of Go, Java, and Python
• Prior technical experience in Big Data infrastructure, Cost Efficiency & Governance, you've built meaningful pieces of data infrastructure. Bonus if those were open-sourced technologies like Spark, Clickhouse, Iceberg and Airflow
• Experience improving efficiency, scalability, and stability of data platforms
• Experience building or operating backend systems in production environments

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role

Fictiv is seeking a talented Graphic Designer who can take ideas and direction to create visual representations in digital and print media assets for Fictiv marketing, inspiring a generation of hardware product creators. Collaborating with multiple members within the marketing team, the graphic designer should be able to take written or spoken ideas and convert them into a design that connects with our target audience and in line with Fictiv’s brand guidelines. The ideal candidate will have expert knowledge of industry-standard design programs, including Figma, and be skilled in producing assets for a wide variety of marketing needs.

You will report to the Creative Director.

What You’ll Be Doing

• Collaborate, brainstorm, and execute creative assets on a wide range of print and digital collateral in support of marketing activities across Fictiv’s website, social media pages, display ads, emails, sales presentations, content marketing, PR announcements, swag, printed booklets, and more.
• Translate direction into high-quality design within an established brand identity or campaign design.
• Follow processes for organizing and uploading design assets for all project materials.
• Work with our web developer to ensure web assets are implemented as intended.
• Manage tasks and deadlines within Asana and/or Jira, meeting deadlines in a fast-paced environment.

Desired Traits

• Capable of applying a cohesive creative vision across a variety of visual media.
• Good written and verbal communication skills to align stakeholders and producers on creative ideas and visual concepts.
• Desire to experiment with ideas and iterate quickly and collaborate with a fast-paced marketing team.
• Ability to attend a weekly check-in meeting conducted during US hours.

Interested in learning more?  We look forward to hearing from you soon.

Overview: 

The Insights product is a new offering for Guidepoint's Institutional investment and corporate clients, which offers teleconferences, surveys, and in-person events. The teleconferences live in a transcript library portal, which covers a wide of industries/topics that enable our clients to make informed decisions. All content features experts from Guidepoint’s proprietary global network and is conceptualized and hosted by former investment professionals (i.e., private equity/hedge fund), sell-side equity research analysts, and industry professionals. Visit the Insights team biographies at https://www.guidepoint.com/insights/#team. 

Work Location: Pune - Remote

What You’ll Do:

• Work closely with the Healthcare Insights team to execute teleconferences that will cover the Pharma/Medtech or similar subsectors within Healthcare Industry
• Partner closely with the Insights team to manage and execute teleconferences across key healthcare sectors, including therapeutics, medtech, and services.
• Proactively monitor the pipeline of upcoming call topics, identify relevant experts within the internal network, engage them through automated outreach tools and direct calls as needed, and coordinate with internal stakeholders to schedule teleconferences on time.
• Communicate with potential experts via phone to address inquiries and verify their credentials.
• Develop effective screening criteria to assess subject-matter expertise; review expert responses to screening questions to confirm adequate knowledge.
• Oversee scheduling and logistics by finalizing call details directly with experts.
• Leverage email, phone, LinkedIn, and other outreach channels to recruit new Advisors to the Guidepoint network and respond to their questions or credential-related needs.
• A background in the healthcare industry is required for this role.

What You Have: 

• Bachelor's degree or higher in Biology or Life Scieneces with strong academic record is required
• 1 - 2 years of work experience in pre-sales/ sales/ client service/ customer support/ BPO/ lead generation or healthcare / medical oriented fields

What We Offer: 

• Competitive compensation 
• Employee medical coverage 
• Central office location (Mumbai - Kurla) 
• Entrepreneurial environment, autonomy, and fast decisions 
• Casual work environment 
• Meritocracy-based culture 

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts, and Guidepoint’s 1,600 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-VD1

#LI-Hybrid

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role

Excellent problem solving, decision-making and critical thinking skills.
Collaborative, a team player.
Excellent verbal and written communication skills.
Exhibits initiative, integrity and empathy.
Enjoy working with a diverse group of people in multiple regions.
Comfortable not knowing answers, but resourceful and able to resolve issues.
Self-starter; comfortable with ambiguity, asking questions and constantly learning.
Customer service mentality; advocates for another person's point of view.
Methodical and thorough in written documentation and communication.
Culture oriented; wants to work with people rather than in isolation.

You will report to the Director of IT Engineering

What You’ll Be Doing

• Interface with Business Analysts and Stakeholders to understand & clarify requirements
• Develop technical design for solutions Development
  
• Implement high quality, scalable solutions following best practices, including configuration and code.
  
• Deploy solutions and code using automated deployment tools
  
• Take ownership of technical deliverables, ensure that quality work is completed, fully tested, delivered on time.
  
• Conduct code reviews, optimization, and refactoring to minimize technical debt within Salesforce implementations.
  
• Collaborate with cross-functional teams to integrate Salesforce with other systems and platforms, ensuring seamless data flow and system interoperability.
  
• Identify opportunities for process improvements, mentor and support other developers/team members as needed.
  
• Stay updated on new Salesforce features and functionalities and provide recommendations for process improvements.

Desired Traits

• 5-6 years of experience in Salesforce development
  
• Proven experience in developing Salesforce solutions with a deep understanding of Apex, Visualforce, Lightning Web Components, and Salesforce APIs.
  
• Have worked in Salesforce CPQ, Sales/Manufacturing Cloud, Case Management
  
• Experienced in designing and implementing custom solutions that align with business needs.
  
• Strong knowledge of Salesforce data modeling, reporting, and database design.
  
• Demonstrated experience in building and maintaining integrations between Salesforce and external applications.
  
• Strong unit testing, functional testing and debugging skills
  
• Strong understanding of best practices
  
• Active Salesforce Certifications are desirable.
  
• Experience in Mulesoft is a plus
  
• Excellent communication skills and the ability to translate complex technical requirements into actionable solutions.

What’s in it for you?

List at least two comparative wins for this role over another that someone might consider. Example follows.

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you've already mastered. At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role

As a Salesforce engineering leader at Fictiv, you will build and manage high-performing teams by making strategic, culture-aligned hiring decisions and using data to optimize capacity. You’ll foster an environment of ownership and continuous learning, coaching Scrum teams in Agile excellence to ensure consistent, high-quality delivery.

By bridging the gap between business goals and technical execution, you will define a clear technical vision, manage complex integrations, and partner with Architects to modernize the roadmap while reducing tech debt. Ultimately, you take full accountability for engineering deliverables, ensuring they are scalable, on schedule, and held to the highest standards of quality and excellence.

What You’ll Be Doing

• Build and take ownership of the Salesforce engineering team and drive excellence.
• Brainstorm ideas of how to improve training, process, hiring, etc
• Participate in your team’s coaching, personal development, performance management, and career growth.
  
• Set clear expectations and goals for team members and create opportunities for team members to showcase their work
  
• Facilitate team-building activities
  
• Build an in-depth understanding of the code owned by the team.
  
• Encouraging knowledge sharing and collaboration
  
• Identify and address recurring issues in development cycles and improve speed of development.
  
• Ensure code quality and best practices
  
• Collaborate with Product Owners and stakeholders in understanding the requirements and translating them into technical designs.
  
• Provide high-level technical recommendations, approaches, and feedback.
  
• Create and maintain project timelines
  
• Identify dependencies between different systems and facilitate communication between cross-functional teams.
  
• Drive the execution and delivery of features by collaborating with many multi-functional teams, architects, product owners and engineers.
  
• Conduct risk assessments throughout the project’s lifecycle and provide updates to the stakeholder’s progress of each project you manage.
  
• Resolve cross-team coordination issues that may impact progress.
  
• Manage expectations and negotiate scope changes.
  
• Facilitate decision-making processes when trade-offs are necessary
  
• Ensure smooth handoff between development, QA, and plan for the software releases.
  
• Identify repetitive tasks that can be automated
  
• Encourage the development of internal tools to boost productivity
  
• Allocate time for refactoring and system improvements
  
• Encourage experimentation with new tools or methodologies

Desired Traits

• 12+ years of overall experience in engineering
  
• 7+ years of hands-on experience working in Salesforce
  
• Proven experience in developing Salesforce solutions with a deep understanding of Apex, Visualforce, Lightning Web Components, and Salesforce APIs.
  
• Have worked in Salesforce CPQ, Sales, Manufacturing, Service, Data Cloud.
  
• Experienced in designing and implementing custom solutions that align with business needs.
  
• Strong knowledge of Salesforce data modeling, reporting, and database design.
  
• Has played the role of an Architect
  
• Demonstrated experience in building and maintaining integrations between Salesforce and external applications.
  
• 3+ years of leading software engineering teams in an agile environment
  
• Experience in hiring, mentoring, and leading engineers
  
• Bachelor's Degree in computer science, computer science engineering, or related experience required; advanced degree preferred
  
• Strong knowledge of Salesforce product and platform features, capabilities, and best use of it
  
• A good understanding of enterprise architecture principles is strongly preferred
  
• Active Salesforce Certifications are desirable (preferably Development Lifecycle & Deployment Architect, Application Architect,
  
• Experience in Mulesoft is a plus
  
• Ability to quickly grasp and distinctly explain technological and business concepts
  
• Experience in CI/CD
  
• Experience with agile software development methodologies and practices
  
• Prior experience leading teams in an agile environment.
  
• Strong oral and written communication skills, organizational and time management skills
  
• Ability to set priorities and multi-task in a fast-paced environment.
  
• Demonstrates analytical thinking, problem-solving
  
• Experience in communicating with users, other technical teams, and product management to understand requirements, describe software product features, and technical designs.

Interested in learning more?  We look forward to hearing from you soon.

Impact In This Role

At Fictiv, we enable product innovators to create. Our platform accelerates product creation, allowing our customers to push technological boundaries – from self-driving cars to low-cost water purification systems.We are looking for an Engineering Manager who can provide strong technical leadership while guiding and developing a high-performing engineering team.This role combines deep technical expertise with people leadership, focusing on building reliable, scalable solutions while mentoring engineers and fostering a culture of engineering excellence and continuous growth.

What You’ll Be Doing

Build a high-performing team where engineers can do their best work

-Coach, mentor, and develop engineering talent through regular feedback, performance management, and career growth planning, while helping scale the team as needed.

-Collaborate with business and technical stakeholders to gather requirements, clarify objectives, and translate needs into scalable technical solutions and platform capabilities.

-Establish and continually improve team processes to enable iterative delivery, innovation, and high reliability

-Drive near- and long-term improvements to engineering-wide activities such as development practices, hiring / onboarding, team cohesion, and incident response

-Resolve systemic obstacles to team health, system performance, and team delivery

-Embrace and extend a culture of transparency, safety, and growth.

Desired Traits

Management & Leadership Experience

• 12-15 years of professional software engineering experience, with 3+ years in an engineering management role.
• Experience managing technical teams of 5-8 engineers with demonstrated ability to scale teams.
• Demonstrated experience in project planning and execution, including scope definition, prioritization, risk management, and delivery tracking across multiple work streams.
• Strong ability to manage cross-functional dependencies and drive alignment across engineering and product teams while leading delivery using Agile methodologies (Scrum/Kanban), including sprint planning, milestone management, and stakeholder communication.
• Track record of building high-performing teams and developing engineering talent
• Proven ability to balance competing priorities while ensuring on-time delivery, quality, and long-term platform scalability.
• Work with business stakeholders to understand requirements and translate them into scalable technical solutions.

Technical Expertise

• Strong working experience in platform and API development using Node.js and GraphQL, frontend enablement using React and TypeScript/JavaScript.
• Proven experience designing, deploying, and operating cloud-native services on AWS, with an understanding of scalability, security, and cost optimization.
• Ability to remain sufficiently hands-on to review technical designs, guide complex implementations, and unblock teams when required.
• Strong understanding of distributed systems, API design, and modern DevOps practices, including CI/CD, observability, and operational readiness.
• Demonstrated technical judgment and problem-solving skills, with the ability to make informed trade-offs.

Communication And Collaboration Skills

• Excellent written and verbal communication skills.
• Ability to communicate technical information to both technical and non-technical audiences.
• Strong interpersonal skills and the ability to work effectively in a team.
• Ability to collaborate with cross-functional teams and stakeholders.

Impact In This Role

At Fictiv, we enable product innovators to create. Our platform accelerates product creation, allowing our customers to push technological boundaries – from self-driving cars to low-cost water purification systems.

We're looking for a Integration Engineer to connect our SaaS applications using the latest integration technology and support team members in their day-to-day technical as well as career development needs. You will learn how the entire business operates and use your expertise to drive operational efficiency and enable sales growth. As a Senior Integration Engineer, you will set the example in best practices and nurture a culture of thriving. 

Areas of Responsibility (Job Description)

• Develop integrations between enterprise SaaS system such as Salesforce, NetSuite, Marketo, and JIRA
• Understand business requirements and translate into reusable, scalable, and secure technical solutions
• Work closely with software development teams to document and deliver solutions in a timely manner
• Ensure robust solutions with Munit and end-to-end testing
• Measure and forecast vCore capacity requirements for new and existing integrations as data volume scales
• Provide meaningful expertise on technical design patterns and business processes
• Provide technical direction and engineering leadership for a team of engineers
• Contribute to the design and development of new products and features
• Ensure that engineering standards are followed
• Maintain product quality
• Drive operational excellence, and help monitor and help remediate issues in production

Desired Traits, Qualifications, Education and Experience Equivalency

• Mulesoft Certified Developer & Developer II - Good to have
• 5-7 years of hands-on experience developing end-to-end API integrations with Mulesoft, with at least 2 years in a leadership role
• Deep understanding of Mulesoft API-led connectivity, integration best practices and engineering principles. 
• Familiarity with CRM, ERP, and Finance systems such as Salesforce and Netsuite
• Strong understanding of relational databases and fluency with SQL
• Desire and ability to mentor and guide other engineers
• Strong technical and problem-solving skills
• Excellent communication and interpersonal skills

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.
Opportunity To Grow Your Career
There are plenty of jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you’ve already mastered. At Fictiv, you’ll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact in this Role
We are a small engineering team taking the next step in evolving our systems and infrastructure. As a QA Automation engineer, you will play a pivotal role in our company’s product development process to ensure overall product quality through test automation. If you enjoy providing end-to-end solutions to software quality problems and taking the lead in designing and implementing automated tests that not only elevate product delivery standards but dramatically increase our ability to release quality software quicker and more often, we’d like to meet you.

You will report to QA Lead

What You’ll Be Doing

As a Software Developer in Test, you will be responsible for automating and maintaining end-to-end integration tests.

• Work with QA Engineers to identify workflows as automation candidates and build out test scripts.

• Work with other members of the automation team to create integration tests using Cypress and Playwright.

• Perform code reviews for other team members, concentrating on maintaining team standards and best practices.

• Serve as a first point of contact to engineering teams, helping to answer questions about tests and providing automation guidance.

• Monitor and maintain the current library of integration tests, diagnosing and reporting failures to the responsible engineering teams.

Desired traitsPreferred Experience/ Minimum Qualifications

• Bachelor’s degree in Computer Science or related field

• Test Automation Experience: 6-8 years automation experience. At least 2-4 years working with Cypress and/or Playwright.

• You are experienced in writing automation tests in Cypress/javascript. You know the best way to use Cypress and how to avoid its pitfalls and determine best practices.

• You can write tests that operate the system via the UI as well as through backend api calls and understand when each strategy should be applied.

• You are an advocate for high-quality, reusable code, concentrating on creating functionality that can be reused across multiple tests.

• You have experience in an Agile development environment.

• You are an effective communicator, able to explain Cypress and automation to people unfamiliar with either.

• You can work collaboratively with a diverse group of people who have strong opinions. You can understand different perspectives while remaining an effective advocate for software quality.

• You are comfortable working independently, taking an assigned task and determining how best to implement it.

• You have experience working with AWS and ERP systems

Preferred Experience / Additional Qualifications

• Hands-on experience in performance testing using tools such as JMeter, LoadRunner, or K6 will be a strong advantage.

• Exposure to enterprise platforms like Salesforce, Arena, or NetSuite is highly desirable.

Interested in learning more?  We look forward to hearing from you soon.

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role

The Data Intelligence team creates reports and dashboards to provide meaningful insights from the data warehouse. This team works closely with cross-functional stakeholders and leverages multiple Business Intelligence (BI) technologies to enable data-driven decision-making across the organization.
As a Senior Data Engineer on the Data Intelligence team, you will play a key role in designing, managing, and evolving Fictiv’s reporting data warehouse and semantic layer. You will partner closely with the Data Intelligence Manager, Data Engineers, Data Analysts, and Product Managers to ensure replicated data from production systems is transformed into scalable, trusted semantic data models that power consistent, accurate self-service reporting. Acting as a bridge between business and technology, you will translate analytical requirements into well-structured data models and transformations that enable reliable dashboards and insights across multiple domains.
In addition, you will collaborate with Infrastructure, Software, and Systems Engineering teams to strengthen database design and query efficiency across the broader data ecosystem. You will provide hands-on guidance on optimal table structures, indexing and clustering approaches, and SQL query patterns that improve performance and scalability. By proactively identifying bottlenecks and recommending architectural and modeling improvements, you will help ensure that both analytical and operational workloads are efficient, maintainable, and aligned with best practices.
This is a hands-on role responsible for leading the design, transformation, implementation, and operation of data solutions across disparate source systems—driving best practices in data modeling, semantic layer design, performance optimization, documentation, and governance. You will plan, design, and operate data pipelines and models using Agile methodologies to deliver high-quality, maintainable, and secure data assets

You will report to the Data Analytics Manager.

What You’ll Be Doing

• Design efficient, scalable, and maintainable semantic data models that align with business logic and enable intuitive self-service analytics and reporting across multiple domains.
  
• Build, maintain, and optimize data transformations and pipelines that transform replicated production data into trusted, analytics-ready models.
  
• Collaborate with stakeholders across data, engineering, product, and business teams to resolve data-related issues, clarify requirements, and align on solution design.
  
• Provide technical leadership and guidance to Software Engineers and Data Engineers on query performance, optimization techniques, and efficient data access patterns.
  
• Drive ongoing improvement of database and table structures, partnering with engineers to validate and refine table design, joins, partitioning/clustering, and other performance-related considerations.
  
• Review and advise on SQL query design for both application and analytics use cases, helping teams design queries that are performant, maintainable, and cost-effective.
  
• Analyze performance metrics and execution plans to identify bottlenecks in data models, queries, and transformations, and recommend practical tuning and refactoring opportunities.
  
• Follow and contribute to SQL coding standards, data modeling best practices, change control procedures, and data warehouse governance processes.
  
• Develop and maintain data flow diagrams, data dictionaries, and schema documentation with a focus on clarity, consistency, and enterprise data management.
  
• Understand and document end-to-end data flows and dependencies from production systems through the ELT pipeline into Snowflake and downstream BI tools, supporting delivery, release, and change management.
  
• Execute and lead data design sessions and technical reviews to gather requirements, validate modeling approaches, and communicate design decisions and trade-offs to stakeholders.
  
• Research emerging technologies, patterns, and tools related to Snowflake, dbt, SQL optimization, and semantic modeling, and recommend enhancements to Fictiv’s data platform and practices.
  
• Help set broad direction and vision for the reporting data platform architecture, influencing data engineering, analytics, and application data design strategy.
  
• Partner with internal and external teams for knowledge transfer and smooth handoff in advance of new feature launches or reporting changes.
  
• Work effectively with remote and cross-functional teams across time zones, fostering strong communication and collaboration.
  
• Proven experience working with large and complex datasets and comfort writing advanced SQL queries or leveraging BI tools for analysis and transformation.
  
• Deep understanding of data and analytics architecture, including data warehousing concepts, semantic data modeling, and data integration best practices, with a strong focus on Snowflake and ELT pipelines.
  
• Strong knowledge of SQL and BI concepts, including dimensional modeling, data warehouse design, and dashboarding; ability to translate analytical needs into robust semantic models.
  
• Demonstrated ability to guide and influence database and schema optimization, including improving query performance, advising on efficient access patterns, and ensuring well-structured data that support scalable workloads.
  
• Experience mentoring and guiding Data Engineers and Software Engineers to develop robust, scalable, and maintainable data models, queries, and database structures.
  
• Ability to design and maintain data transformation and workload management processes, including job orchestration, dependency handling, scheduling, and metadata management.
  
• Excellent analytical skills and experience working with both structured and semi-structured data, from exploration through to production-ready models.
  
• Ability to evaluate new tools, database features, and methodologies relative to the existing data stack and propose detailed, pragmatic recommendations for improvement.
  
• Strong ability to perform root cause analysis on data quality, performance, and process issues to identify inefficiencies, ensure data integrity, and deliver actionable insights.
  
• Clear and effective communicator—capable of providing business context for engineers and technical context for non-engineers, especially around trade-offs in model and schema design.
  
• Confident presenting to audiences with mixed levels of technical understanding and experience, including walkthroughs of models, schemas, and query patterns.
  
• Curious, resourceful, and adaptable; comfortable navigating ambiguity, learning new technologies (e.g., new Snowflake/dbt features), and evolving processes to improve outcomes.

Desired Traits

• B.S. in Data Science, Computer Science, Information Systems, or a related field.
  
• 15+ years of experience as a Data Engineer, designing and maintaining large-scale data systems, building scalable data models, and delivering analytical solutions through modern BI and data pipeline tools.
  
• 10+ years of experience working with modern cloud and on-premise database platforms—such as Snowflake, AWS Redshift, Azure Synapse, Google BigQuery, or traditional RDBMS systems (e.g., PostgreSQL, MySQL, SQL Server, Oracle)—with a strong focus on schema design, query performance, execution plan analysis, and scalable data access patterns, rather than day-to-day operational administration.
  
• 8+ years of experience developing and maintaining data transformation workflows using dbt or a similar tool, with expertise in model design, testing, documentation, environment management, deployment automation, and enforcing version control and development best practices.
  
• Demonstrated expertise working with complex datasets and advanced SQL, including multi-level CTEs, window functions, and recursive queries, with an emphasis on performance and readability.
  
• Experience with BI platforms such as Heap, Sigma Computing, or similar technologies (e.g., Tableau, Looker, or QuickSight), and how they interact with warehouse models.
  
• Strong knowledge of BI and analytical concepts, including regressions, recursion, sliding window functions, financial metrics, marketing funnel metrics, and logistics and fulfillment analytics.
  
• Experience building and maintaining processes that support data transformation, data structures, metadata management, dependency handling, and workload optimization in a modern ELT/warehouse environment.
  
• Proven ability to lead and coordinate cross-functional initiatives, including partnering with Software Engineers to refine schemas and queries, conducting interviews, and performing analyses to develop business cases for projects and improvements.
  
• Experience delivering training sessions and technical enablement for internal and external stakeholders, especially around data models, schemas, and query best practices during system and process rollouts.
  
• Excellent communication and collaboration skills, with the ability to translate complex technical concepts (e.g., query plans, indexing/clustering trade-offs, modeling decisions) for non-technical audiences.
  
• Demonstrated leadership and mentoring abilities, fostering technical excellence and knowledge sharing across data and engineering teams, particularly in areas of semantic modeling, SQL craftsmanship, and performance optimization.

Perks and Benefits

• Medicliam
• Annual Paid holidays
• Gratuity
• Provident Fund 
  And much, much more!

Interested in learning more?  We look forward to hearing from you soon.

Impact In This Role

At Fictiv, we enable product innovators to create. Our platform accelerates product creation, allowing our customers to push technological boundaries – from self-driving cars to low-cost water purification systems.

We're looking for a Senior Integration Engineer to connect our SaaS applications using the latest integration technology and support team members in their day-to-day technical as well as career development needs. You will learn how the entire business operates and use your expertise to drive operational efficiency and enable sales growth. As a Senior Integration Engineer, you will set the example in best practices and nurture a culture of thriving. 

Areas of Responsibility (Job Description)

• Develop integrations between enterprise SaaS system such as Salesforce, NetSuite, Marketo, and JIRA
• Understand business requirements and translate into reusable, scalable, and secure technical solutions
• Work closely with software development teams to document and deliver solutions in a timely manner
• Ensure robust solutions with Munit and end-to-end testing
• Measure and forecast vCore capacity requirements for new and existing integrations as data volume scales
• Provide meaningful expertise on technical design patterns and business processes
• Provide technical direction and engineering leadership for a team of engineers
• Contribute to the design and development of new products and features
• Ensure that engineering standards are followed
• Maintain product quality
• Drive operational excellence, and help monitor and help remediate issues in production

Desired Traits, Qualifications, Education and Experience Equivalency

• Mulesoft Certified Developer & Developer II - Required
• Mulesoft Certified Platform Architect - Level 1 - Desired but not required
• 7-9 years of hands-on experience developing end-to-end API integrations with Mulesoft, with at least 2 years in a leadership role
• Deep understanding of Mulesoft API-led connectivity, integration best practices and engineering principles. 
• Familiarity with CRM, ERP, and Finance systems such as Salesforce and Netsuite
• Strong understanding of relational databases and fluency with SQL
• Desire and ability to mentor and guide other engineers
• Strong technical and problem-solving skills
• Excellent communication and interpersonal skills

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
 At Fictiv, you'll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

What’s in it for you?

Opportunity To Unlock Your Creativity
Think of all the times you were held back from trying new ideas because you were boxed in by bureaucratic legacy processes or old school tactics. Having a growth mindset is deeply ingrained into our company culture since day 1 so Fictiv is an environment where you have the creative liberty and support of the team to try big bold ideas to achieve our sales and customer goals.

Opportunity To Grow Your Career
There are plenty of jobs out there. The question is whether any of them will help you grow in your career? Will you be challenged by teammates to achieve your potential? Or are they roles that will ask you to do more of what you’ve already mastered. At Fictiv, you’ll be surrounded by supportive teammates who will push you to be your best through their curiosity and passion.

Impact In This Role
Fictiv is a fast growing start-up based in San-Francisco, California - it was founded in 2013 and is revolutionising the $13 trillion manufacturing industry with a cloud-based, AI-powered platform. Fictiv’s software driven approach to manufacturing simplifies and accelerates the entire product development cycle, from prototype to production. The Fictiv Digital Manufacturing Ecosystem pairs intelligent workflow and collaboration software with a global network of highly vetted manufacturers. Fictiv’s combination of an easy-to-use cloud platform; design, quoting, billing and logistics systems; and an intelligent orchestration engine that manages our manufacturing partner network helps deliver high-quality mechanical parts at unprecedented speeds. At a time when manufacturing has become more global but remains rooted in outdated and time-intensive processes, Fictiv’s modern approach has proven to be a disruptive force in hardware manufacturing. Embraced as a trusted partner, Fictiv is transforming the way in which Silicon Valley innovators in electric and autonomous automobiles, medical robotics and consumer electronics deliver the next generation of products.

Fictiv is expanding it’s engineering team in Pune, India - we are looking for talented engineers to join us in building a highly available, performant system that scales globally with our fast-growing business.

What You’ll Be Doing

• Technical expertise – You are fluent in writing code, and possess a solid understanding of the technical domain and concepts. You have some experience in building highly available, business critical systems in cloud environments (AWS ecosystem preferred) using Node.js.
• Delivery – You consistently deliver high quality, maintainable, and defect-free code. You believe testing is an important part of creating quality software. Given an approach, you are able to deliver high quality, maintainable work (including code, tests, and documentation) without further assistance.
• Collaboration – You work well with adjacent teams and stakeholders to clarify understanding and solve problems. You proactively communicate the status of tasks and the impact on the project. You actively participate in technical design reviews and discussions.
• Team-oriented – You have a strong desire to help the team improve our collective craft. You assist in debugging production issues and handling blockers, even if you didn’t cause the problem.

Desired Traits

Your skills include -
- 3+ years of relevant experience
- Tech Stack: Node.js, JavaScript / TypeScript, GraphQL, and AWS services such as SQS, Lambdas, EC2 and RDS
- Proficiency with building backend APIs and integrations
- Experience and willingness to write unit and integration tests
- Experience developing/versioning/maintaining REST or GraphQL APIs
- Experience with SQL & No-SQL databases
- Experience with event systems such as queues, iPaaS, event buses
- Experience with distributed systems / caching / security (OWASP Top 10) is a strong plus

Interested in learning more? We look forward to hearing from you soon.

Position Overview

The Supply Chain Orchestration Knowledge Expert is a domain and subject matter expert responsible for developing, structuring, and maintaining the messaging and positioning and subsequent knowledge artifacts that power TraceLink’s Agentic Orchestration Solutions (AOS) go-to-market execution, field team enablement campaigns, and AI-driven experiences for both the customer personas and TraceLink field teams.   

Each Supply Chain Orchestration Knowledge Expert serves as the global owner of a supply chain orchestration domain—such as Manufacturing, Commerce, Logistics, or Transportation—and builds the messaging and positioning frameworks, insights, and artifacts that support executive-level conversations across all relevant customer segments.

This is a unique role combining industry analysis, supply chain orchestration, product expertise with strategic storytelling, knowledge artifact creation, and curation for executive buyer experiences.

Responsibilities

Supply Chain Orchestration Domain Expertise

• Serve as TraceLink’s subject-matter expert for a specific supply chain orchestration supporting Product Marketing, Demand Gen, Content, Sales Enablement, and Sales

• Build a deep understanding of end-to-end processes, personas, pain points, business value, and the life sciences and healthcare supply chains ecosystem.

• Participate in select cross-functional teams and executive engagements as required.

Strategic Narratives, Messaging, and Positioning

• Develop strategic narratives, messaging, and positioning of TraceLink products and solutions targeting executive personas - specifically the CIO.

• Create and maintain competitive differentiation and positioning against alternative solutions.  

• Continuously monitor the effectiveness of messaging through routine engagement with field teams, customers, and prospects.

AI and LLM Buying Experiences

• Build and maintain an LLM-ready messaging framework with modular, metadata-tagged positioning and value narratives.

• Ensure taxonomy alignment and version control so messaging remains consistent, current, and easily ingested by the LLM.

• Curate and govern the product and industry knowledge corpus to deliver accurate, compliant, and authoritative model outputs.

• Design executive-ready LLM experiences using prompt patterns, scenarios, and value-story templates for internal enablement and external buyer interactions.

Deliverables and Key Knowledge Artifacts

• Create and maintain a standard set of knowledge artifacts that inform and drive the executive interactions, field team enablement, and LLM-driven experiences, including but not limited to:

  • Domain Messaging & Positioning Playbook capturing value pillars, executive narratives, persona messaging, and competitive differentiation.

  • LLM-Ready Messaging Framework & Metadata Schema defining modular message objects, taxonomies, and canonical terminology for model ingestion.

  • Curated Knowledge Corpus Library, including process maps, capability descriptions, deal reviews, win stories, case studies, industry insights, and glossary of terms.

  • Executive Buyer Narrative Decks tailored for CIO, COO, and VP-level personas with business cases, ROI framing, and transformation stories.

  • Competitive Landscape & Differentiation Dossiers analyzing alternative solutions with scenario-based differentiation and objection-handling modules.

  • LLM Prompt Patterns, Conversation Flows, and Experience Blueprints enabling consistent, high-credibility internal and external AI-driven interactions.

  • Field Enablement Knowledge Packs providing talk tracks, use-case stories, objection handling, value frameworks, and LLM-powered microlearning assets.

Skills and Qualifications

• 3 - 5 years in a product management, product marketing, solution consulting, or analyst roles with a specific focus on life sciences manufacturing, logistics, and/or adjacent roles.

• Exceptional writing and presentation skills, especially for senior executive audiences.

• Ability to create clear, structured narratives from ambiguous or highly technical information.

• Experience producing content such as briefs, whitepapers, frameworks, or strategic analyses.

• Ability to develop insights, messaging, positioning, and competitive analyses that support commercial teams.

• Familiarity with large language models (LLMs), conversational AI, or retrieval-augmented systems.

• Experience in structuring and tagging content for AI/ML consumption is a plus.

• Ability to work cross-functionally with Product, Marketing, Sales, Solution Consulting, Value Engineering, and Services teams.

Education: Bachelor’s degree or equivalent professional experience required.

Travel: Ability to travel up to 25-40% as required by business needs.

• Own the end-to-end delivery portfolio across APAC/EMEA from post-sales handover to go-live and hypercare
• Be accountable for revenue realization, timelines, scope adherence, and customer outcomes
• Drive forecast accuracy and delivery predictability across all engagements
• Ensure delivery is aligned to commercial commitments and contractual milestones

• Establish and enforce strong delivery governance frameworks (Playbooks, RACI, Gates)
• Drive visibility of portfolio health (RAG, ARR at risk, phase bottlenecks) to leadership
• Ensure no uncontrolled slippage - enforce scope, timeline, and quality discipline
• Standardize delivery practices to create a repeatable, scalable execution model

• Own alignment across Sales, Solutioning, Product, Engineering, QA, and Customer Success
• Ensure strong handoffs from Sales → Solutioning → Delivery to eliminate ambiguity
• Proactively identify and resolve execution bottlenecks and dependencies
• Partner with Engineering leadership to ensure capacity and delivery feasibility alignment

• Act as the senior escalation owner for critical accounts and delivery risks
• Build strong relationships with customer leadership and enterprise stakeholders
• Lead SteerCo and governance forums, representing Anchanto’s delivery position
• Ensure transparent communication, expectation setting, and trust-building

• Drive initiatives to improve delivery efficiency, automation, and use of AI in operations
• Continuously improve tools, processes, and delivery frameworks
• Build a scalable delivery engine to support multi-region, high-growth demand
• Identify opportunities to reduce cost-to-serve and improve margins

• Build and lead a high-performing Delivery organization
• Coach Delivery Managers to operate as owners, not coordinators
• Drive accountability, ownership, and customer-first culture
• Own hiring, capability development, and succession planning

• Experience: 12–16 years in Delivery / Professional Services / SaaS implementations, with 6–8+ years in leadership roles
• Domain Expertise: eCommerce, OMS/WMS, supply chain, integrations, or enterprise SaaS
• Delivery Scale: Proven experience managing multi-region, high-ARR delivery portfolios
• Governance: Experience building delivery frameworks, PMO maturity, and execution models
• Tools: Strong working knowledge of ClickUp/Jira, project tracking, and reporting systems
• Stakeholder Management: Experience engaging CXOs and enterprise customers
• Education: Engineering / Business / Supply Chain (MBA preferred)

• Strong ownership mindset (business + delivery)
• Ability to drive predictability and control in complex environments
• Deep understanding of delivery operations, risk, and execution models
• Strong problem-solving and decision-making under ambiguity
• Excellent communication, influence, and stakeholder management
• Data-driven approach to portfolio management and prioritization
• Ability to scale teams and systems, not just manage projects

• Predictable delivery with high on-time go-live rates
• Improved revenue realization and forecast accuracy
• Reduced escalations and faster resolution cycles
• Strong governance with clear visibility of risks and bottlenecks
• High-performing, scalable delivery teams
• Improved customer satisfaction and retention

Job Description: Software Engineering Manager at Anchanto India

Location: Pune, India 

Experience: 12 to 20 years (5+ years in People Management / Engineering Leadership)  

Industry: Enterprise B2B SaaS / Global Commerce / Supply Chain  Technology

Seniority:  Mid to Senior

About the Role

Anchanto is a global B2B SaaS company powering commerce for brands, retailers, logistics companies and enterprises. We are seeking an Engineering Manager to lead our Order Experience Management (OXM) platform Engineering. This role requires a blend of Node.js, Java and AWS expertise, AI-led engineering practices, and a sharp focus on system reliability, security, and cost.

Anchanto OXM is a mission-critical e-commerce operations platform, not a peripheral or support system. Our customers rely on it to realize 100% of their revenue on a daily basis. The platform is used by 300+ customers brands, retailers, and logistics providers,  processes 150M+ orders annually, and serves thousands of users across operations teams in 12 countries including France, UK, Singapore, Malaysia and UAE. Core functionality includes order orchestration, inventory visibility, marketplace and D2C integrations, fulfilment workflows, and real-time operational insights.

What Will Your Day Look Like?

1. Drive AI-led engineering execution: Identify opportunities to accelerate coding, testing, and debugging using tools like Claude Code, Copilot, and Cursor; set adoption targets and measure impact on productivity.
2. Evolve event-driven, distributed system architectures: Ensure scalability, fault tolerance, and multi-tenant isolation across AWS (SQS, SNS, Event Bridge, Lambda, ECS/EKS, Aurora, DynamoDB, Redis).
3. Balance feature delivery, system performance, security, and compute and storage related hyper-scaler costs.
4. Monitor SLOs, latency, and system health; lead incident response and Root Cause Analysis to eliminate recurring issues.
5. Grow people: Mentor engineers and tech leads, run 1:1s, drive performance reviews, build career ladders, and retain top talent. You will conduct technical interviews, calibrate levelling, and build a strong engineering bench.
6. Partner across business units and countries: Work with Product, Customer Success, and Leadership to translate requirements into scalable systems and measurable outcomes for customers and partners across ecosystem.
7. Raise the bar on engineering productivity, DORA metrics, and team execution discipline.
8. On day-to-day technical execution, while owning overall engineering outcomes.

Skills and Experience needed for this job

1. Strong hands-on experience: In Node.js backend systems at scale, with a solid grasp of asynchronous processing and high-throughput architectures.
2. Experience building: Distributed, event-driven systems on AWS, ECS/EKS, Lambda, SQS/SNS, Event Bridge, Aurora/PostgreSQL, S3, API Gateway, Redis/Elastic-Cache, CloudWatch.
3. System design depth: Scale multi-tenant architecture, idempotency, retries, backpressure, and failure handling.
4. Track record: Designing and operating systems with high availability (99.9%+) and low latency (sub-200ms P95).
5. Observability and reliability engineering: Metrics, logs, traces (Open Telemetry/Datadog), SLO/SLI, incident management, on-call discipline.
6. CI/CD and Infrastructure-as-Code: GitHub Actions / CodePipeline, Terraform or AWS CDK.
7. Testing discipline: J-unit tests, integration, contract, and load testing as part of the engineering bar.
8. Proven track record: Improving engineering productivity, DORA metrics, and execution discipline.

How you will build at Anchanto

1. This role sets the tempo for how Anchanto builds. You will define what "good" looks like in an AI-native engineering org, set the standards the team operates by, and make Anchanto one of the fastest-building engineering teams in enterprise SaaS.
2. You will make Claude Code, Cursor, and Copilot the default toolkit across the SDLC, drive adoption, set productivity expectations, and track measurable gains in cycle time, throughput, and code quality.
3. You will move the team from ticket-driven to spec-driven work, so AI produces the first draft of code, tests, and docs. Engineers, tech leads, and architects then focus on what compounds value: system design, scalability, security, and technical judgment.
4. Every hour AI gives back will flow into new functionality, incremental innovation, and faster time-to-market, translating productivity gains directly into shipped capabilities that widen Anchanto's lead with enterprise customers.
5. You will ship AI-powered capabilities inside OXM, including intelligent order routing, anomaly detection, demand forecasting, conversational operations, and agentic workflows, at the reliability, security, and cost standards our enterprise customers require.
6. Experience operating enterprise systems under SOC 2 / ISO 27001 controls, with awareness of GDPR, PII handling, and regional data residency (critical for 12-country operations).
7. Familiarity with secure SDLC practices threat modelling, SAST/DAST, dependency and secret scanning, OWASP Top 10.

What Success Looks Like

1. Reliability: ≥ 99.9% uptime for owned services.
2. Performance: < 200ms P95 latency for critical APIs.
3. Predictability: ≥ 85–90% release predictability (planned vs actual).
4. Quality: reduction in P1/P2 incidents and MTTR; improving DORA metrics quarter over quarter.
5. Scale: systems scaling to high order volumes across multiple regions without cost blowouts.
6. People: strong engagement, low regrettable attrition, and a visible growth path for engineers.

Leadership & Ownership traits you must have

1. Own delivery, quality, reliability, and cost of assigned product areas end-to-end.
2. Build and manage teams of 10–20 engineers; drive hiring, onboarding, performance, and retention.
3. Mentor engineers and tech leads; build career ladders and a strong internal bench.
4. Maintain accountability and ownership within the team; make technical trade-off calls.
5. Partner with Product, Customer Success, and senior stakeholders on roadmap execution.

Behaviours / Personal Qualities

1. Outcome Ownership: owns delivery, quality, and production outcomes end-to-end; ensures results are achieved.
2. High Accountability: takes responsibility for failures and drives closure with clear actions, owners, and timelines.
3. Execution Discipline: maintains follow-through on commitments; tracks planned vs actual and corrects deviations early.
4. Systems Thinking: considers scale, failure scenarios, dependencies, and impact on performance, reliability, and cost.
5. Raising the Bar: sets high standards for code, design, and team performance; actively improves team capability.

• Identify strategic integration priorities across carriers, marketplaces, ERP systems, SAP, webstores, and aggregators.
• Build a scalable product approach for reusable plugins, connectors, and partner onboarding models.
• Evaluate customer demand, market opportunities, implementation pain points, and product gaps to shape roadmap priorities.
• Balance short-term business opportunities with long-term platform scalability and maintainability.

• Convert roadmap items into clear product requirements and execution plans.
• Write high-quality PRDs, user stories, workflows, acceptance criteria, and edge-case scenarios.
• Review team work outputs and ensure consistency, completeness, and clarity in requirements.
• Define functional and non-functional requirements for integration features, including performance, reliability, security, configurability, monitoring, and scale.
• Review API requirements and define business expectations around request/response structures, status handling, mapping rules, retries, validations, exceptions, and auditability.
• Work with engineering and QA through development, testing, release, and rollout to ensure quality delivery.
• Drive delivery governance to ensure timely closure of dependencies, risk tracking, and execution follow-through.
• Allocate work effectively across roadmap, BAU, issue resolution, and strategic initiatives.
• Build ownership, accountability, and strong execution discipline within the team.
• Drive NFRs and integration compliance related activities.

• Define and track success metrics for integration initiatives such as delivery timelines, adoption, onboarding speed, defect trends, implementation effort, support escalations, and customer satisfaction.
• Measure plugin and connector reusability to reduce repeated custom development effort.
• Monitor release outcomes and feedback to improve roadmap decisions and execution quality.
• Use data and operational insights to identify gaps, prioritise fixes, and improve product performance.

• Align senior leadership, engineering, operations, implementation, support, and commercial teams on roadmap priorities and delivery plans.
• Work with customers and partners to understand integration requirements, pain points, and business processes.
• Manage senior stakeholder communication with clarity, structure, and confidence.
• Drive decision-making across competing priorities, dependencies, and delivery trade-offs.
• Partner with internal product teams across OMS, WMS, and Parcel Tracking to ensure end-to-end integration consistency.
• Work with Sales, KAM, Implementation, Engineering, QA, Product Marketing and Marketing to ensure a successful adoption of integration being built and user.

• Own or govern the creation of user guides, API documentation, technical specifications, release notes, FAQs, troubleshooting guides, and self-help materials.
• Ensure documentation is accurate, structured, reusable, and aligned with product releases.
• Conduct training sessions, demos, and knowledge-sharing forums for internal teams and customers where needed.
• Build a strong knowledge base for integration capabilities, use cases, workflows, and known limitations.

• Use and govern product management and collaboration tools such as Aha!, Jira, and Confluence.
• Ensure roadmap visibility, requirement traceability, sprint alignment, and documentation hygiene across tools.
• Maintain structured records of decisions, requirements, dependencies, risks, and release updates.

• Support customer UAT planning and execution for strategic integration releases.
• Ensure requirements are testable and customer acceptance scenarios are clearly defined.
• Work with implementation, QA, and customer teams to address UAT feedback and close gaps before launch.

• 6–10 years of product management or business analysis experience, with meaningful experience in integration-heavy product environments.
• Strong experience in managing product requirements for integrations involving carriers, marketplaces, ERPs, SAP, webstores, aggregators, or similar ecosystems.
• Good understanding of OMS, WMS, e-commerce order processing, shipping workflows, inventory sync, status flows, and enterprise operations.
• Strong experience in writing PRDs, defining workflows, acceptance criteria, edge cases, and non-functional requirements.
• Ability to work closely with engineering teams on APIs, integration logic, data mapping, exception handling, and technical constraints.
• Experience leading or mentoring junior PMs/APMs and reviewing their work for quality and completeness.
• Strong stakeholder management skills with experience handling senior internal stakeholders and external enterprise customers.
• Excellent verbal and written communication skills with the ability to articulate ideas clearly, crisply, and persuasively.
• Strong problem-solving ability, prioritization skills, and execution discipline.
• Experience using Aha!, Jira, and Confluence or equivalent tools in a structured product environment.
• Ability to work across cross-functional teams including Engineering, QA, Delivery, Support, Customer Success, and Sales.
• Strong customer empathy and ability to translate business pain points into scalable product solutions.
• Hands-on experience with API testing tools (Postman, Swagger), integration platforms (Mulesoft, Zapier, etc.), and data transformation processes is a plus.

• 5+ Experience in eCommerce, logistics, supply chain, or B2B SaaS platforms.
• Exposure to omni-channel commerce, order orchestration, warehouse operations, parcel tracking, and ecosystem integrations is preferred.
• Understanding of plugin architecture, integration platforms, middleware concepts, webhooks, APIs, and enterprise integration design patterns is preferred.
• Knowledge of OAuth, REST, GraphQL, SAML, and messaging protocols like Kafka.
• Familiarity with cloud platforms (AWS, GCP, Azure) and microservices architecture.
• Certifications in Scrum/Agile methodologies is preferred.
• Advanced understanding of business process analysis.
• Expertise with APIs, XMLs and JSONs.
• Work with the latest and most in-demand technologies, concepts, and approaches, including DevOps, Microservices, IoT, and more.
• Hands-on experience with SOA, ESB, ETL tools and/or Data Integration products (Dell Boomi, Pervasive, Informatica, WebMethods, TIBCO, CastIron, Biztalk, ..).
• Ability to work effectively as part of a lean team and willing to take on responsibility.
• Strong analytical skills with proficiency in data analysis tools and techniques.
• Excellent communication and collaboration skills, with the ability to influence cross-functional teams and stakeholders.
• Detail-oriented with a strategic mindset and a passion for driving product innovation and growth.
• Application development experience with of Javascript, XML, XPath/XSLT, HTTP, Java, C#, C++, SQL is a plus.

About Anchanto

Anchanto is a Global B2B SaaS product company headquartered in Singapore with operations across 14+ countries. Through its award-winning SaaS products and solutions, Anchanto enables eCommerce Brands, Retailers, Online Sellers, SMEs, 3PLs, eCommerce enablers/Distributors manage & run highly successful end-to-end eCommerce operations across Asia Pacific.

With the philosophy of making ‘multichannel selling and eCommerce logistics’ simple for everyone, Anchanto was founded by Mr. Vaibhav Dabhade in June 2011. Today, 7200+ businesses run highly successful eCommerce operations through the Anchanto platform. Our customer base comprises global players such as L'Oréal, Luxasia, DKSH Asia, Asendia, Pos Malaysia, DHL eCommerce, MYDIN, Jay Gee, Telkom Indonesia, and many more.

Anchanto operates from its offices and teams across Singapore, India, Malaysia, Indonesia, Philippines and Australia. We continue to grow multi-fold month-on-month, with our growing customer base managing 58+ million SKUs & 102+ million product listings, and processing 31+ million orders worth a Gross Merchandise Value (GMV) of 1.27+ Billion. 

Job Description

Key Accountabilities/Responsibilities  

• Design, develop, troubleshoot and debug software programs for SaaS products in Ruby on  Rails 
• Contribute at individual level in coding and development of modules (Yes, you will be hands  on coding at Anchanto), module level integrations, API integrations, supporting integration  with customer systems, integration with third party apps / platforms
• Responsible to build systems for continuous delivery
• Translate business problems to technical problems and designing the solution • Troubleshoot issues and tickets from end users
• Monitor and support Systems and Batch processes
• Leading, Mentoring and Motivating team
• Write maintainable, scalable, simple, clean and efficient code
• Follow coding standards, unit-testing, code reviews and version control
• Work in agile development life cycle, attend daily Scrum 
• Follow release cycles and commitment to deadlines 
• Continuous updation of the design and implementation in the technical specification  document 
• Working closely with the development manager & extending full support in achieving the  common goal in the best interest of the project and the Company 
• Providing regular and precise status updates on the development owned, taking steps to  identify risks and devise mitigation plans
• Continually look for opportunities to improve coding, module structure, response time of the queries

Required Skills 

• Ability to work in a fast paced, growth mode start-up environment. Ready to roll sleeves do what-ever-needs-to-be-done attitude, hands-on approach to lead by example and  showcasing the sense of ownership 
• Minimum 3 years of hands-on development experience with Ruby and Ruby on Rails • Hands-on experience with RSpec, Cucumber and other Ruby testing tools. Sound knowledge  of RSpec is must to have 
• Sound knowledge of MySQL is a must to have. Candidates with high skill of writing SQL will  be preferred 
• Knowledge of PostgreSQL is additional bonus 
• Should have good working knowledge to write Stored Procedures 
• Should have experience with Performance Tuning and Optimization using monitoring and  troubleshooting tools 
• Should have working experience with Nginx, Phusion Passenger

Anchanto Job Description 

• Proficiency with code versioning tools such as Git, Github, SVN. Working experience with  Github will be preferred. 
• JSON and XML knowledge is must to have. 
• Should have very good knowledge of Unix commands. 
• Good understanding of front-end technologies such as JavaScript, HTML, CSS and JQuery .      

Job Title: Java Architect – Integration Engineering

Location: Pune, India 
Team: Integration Engineering 

About Anchanto

Anchanto is a global SaaS technology company powering eCommerce automation and logistics solutions for enterprises and 3PLs. Our Integration Engineering team builds scalable, robust, and high-performance integrations connecting our products with marketplaces, ERPs, WMS, OMS, and other enterprise systems worldwide.

We are looking for a seasoned Java Architect to lead the design and delivery of our integration framework, guide engineering best practices, and shape the technical vision for integrations that serve businesses across the globe. You will also play a pivotal role in driving AI adoption in our development processes, leveraging emerging tools and techniques to enhance productivity and code quality.

The Role

As a Java Architect – Integration Engineering, you will:

• Define and enforce integration architecture standards, design patterns, and development best practices for the team.
• Lead the end-to-end design and development of integrations with diverse internal and external systems using Spring Boot and modern Java frameworks.
• Engage directly with customers to understand their integration requirements, processes, and business objectives.
• Collaborate with solution team to define, document, and finalize integration design, architecture, and data mapping.
• Champion AI-driven development practices, integrating tools like Cursor AI and other AI-assisted coding solutions into the team’s workflow.
• Partner with Product Management, Pre-Sales, and Implementation teams to translate business needs into scalable technical designs.
• Guide and mentor engineers, fostering technical excellence, innovation, and AI adoption within the integration team.
• Be hands-on in building Proof-of-Concepts (POCs), solving complex integration challenges, and driving mission-critical deliveries.
• Collaborate with leadership to shape the roadmap for integration products and platform capabilities.

Key Responsibilities

• Architect and oversee the implementation of integration solutions leveraging Spring Boot, REST APIs, messaging, and event-driven architectures.
• Establish integration design patterns (e.g., EAI, ESB, SOA, pub/sub, ETL) to ensure reusability, scalability, and maintainability.
• Lead technical discovery sessions with customers to gather integration requirements and define clear solution blueprints.
• Coordinate with internal solution architects, product managers, and customer success teams to ensure integration feasibility and alignment with business goals.
• Introduce, evaluate, and integrate AI-powered development tools into the engineering process to improve efficiency, testing, and documentation.
• Promote a culture of AI-first problem solving in architecture design, code reviews, and automation.
• Set up frameworks and automation to accelerate onboarding of new integrations.
• Evaluate and recommend technologies, tools, and cloud services (primarily AWS) to optimize integration performance.
• Review solution designs and code to ensure adherence to architectural principles and coding standards.
• Support pre-sales with architecture diagrams, integration approaches, and technical feasibility assessments.
• Lead technical discussions with external partners, vendors, and enterprise customers.

Required Skills & Experience

• 15+ years of software development experience, with at least 3+ years as an Architect.
• Strong hands-on expertise in Java (Java 8+), Spring Boot, and microservices architecture.
• Solid understanding of integration patterns, enterprise architecture concepts, and middleware solutions.
• Experience with REST APIs, messaging systems (Kafka, RabbitMQ), and data transformation (JSON, XML, CSV).
• Knowledge of AWS cloud services relevant to integration (API Gateway, Lambda, SQS/SNS, ECS, RDS, etc.).
• Familiarity with CI/CD pipelines, Git, branching/merging strategies, and code quality tools.
• Proficiency in Linux environments and shell scripting.
• Experience with building connectors/adapters for ERP, WMS, OMS, CRM, or eCommerce platforms is a plus.
• Exposure to products like TIBCO, Informatica, SnapLogic, WebMethods, or MuleSoft is advantageous.
• Strong problem-solving skills, ability to think “out-of-the-box”, and adapt to fast-changing priorities.
• Excellent communication and leadership skills, with the ability to influence across teams.

Bonus / Good to Have

• Experience in AI-assisted development, particularly using tools like Cursor AI, GitHub Copilot, Tabnine, or similar.
• Knowledge of prompt engineering and integrating AI APIs (e.g., OpenAI, Anthropic) into developer tooling or backend services.
• Understanding of ML Ops principles and how AI models can be integrated into enterprise applications.
• Track record of evangelizing AI adoption in engineering teams to improve productivity and innovation.

Why Join Anchanto?

• Build integrations for a global SaaS platform serving leading retailers, brands, and logistics companies.
• Lead impactful projects with cutting-edge Java, Spring Boot, AWS, and AI-assisted development tools.
• Collaborate with a high-energy, globally distributed product and engineering team.
• Opportunity to innovate and define the future of Anchanto’s integration platform.

Engage directly with enterprise customers to design real-world solutions that power global eCommerce.

About Anchanto

Anchanto is a global enterprise SaaS company whose Cloud and AI products power end-to-end e-commerce and logistics operations for some of the world’s largest brands, 3PLs, and marketplaces. Our platforms process millions of orders across 70+ countries every month—and we’re still growing.

Role Overview

We are looking for a QA Automation Lead with 5+ years of hands-on automation experience to lead the design and execution of test automation across core SaaS products. This is a technically strong, hands-on leadership role ideal for someone passionate about building automation frameworks, mentoring others, and ensuring consistent, high-quality releases.

Key Responsibilities:

• Automation Strategy & Execution
• Lead automation planning, scripting, and execution across UI, API, database, and performance layers.
• Design and implement scalable test automation frameworks using tools like Testim, Selenium, Cypress, etc.
• Drive automation-first practices and integrate test suites with CI/CD pipelines for early defect detection.

Technical Leadership

• Guide QA engineers in writing clean, reusable, and robust automation code.
• Conduct code and script reviews; troubleshoot failures and improve test stability and coverage.
• Collaborate with developers and DevOps for continuous integration and test orchestration.

Collaboration & Delivery

• Work closely with Product, Engineering, and Release teams to ensure test coverage and quality gates throughout SDLC.
• Represent QA in agile ceremonies and play an active role in release readiness decisions.
• Own quality metrics like pass rate, defect leakage, and automation ROI.

Mentoring & Knowledge Sharing

• Coach junior automation engineers and promote best practices in test design, coverage, and maintainability.
• Conduct knowledge-sharing sessions, maintain test documentation, and support cross-product learning.

Required Skills & Experience

• 5+ years of experience in test automation for web, API, and backend services.
• Strong programming/scripting skills in Java, JavaScript, or Python.
• Hands-on experience with tools like Testim, Selenium, Cypress, Postman, REST Assured.
• Experience in database testing (SQL/NoSQL) and performance testing tools (e.g., JMeter, k6).
• Familiar with CI/CD tools like Jenkins, GitHub Actions, GitLab CI and Git-based workflows.
• Good understanding of Agile/Scrum methodologies and STLC processes.
• Proficient with test and defect management tools (Jira, Xray/Zephyr, Confluence).
• Strong communication and problem-solving skills; comfortable working with global teams.

Nice-to-Have

• Experience in SaaS, e-commerce, or logistics product domains.
• Exposure to self-healing automation or AI-powered test optimization tools.
• Familiarity with cloud platforms (AWS, GCP) and containerization (Docker, Kubernetes).

Why Join Us

• Be the driver of automation across high-scale, mission-critical SaaS platforms.
• Work in a cross-functional, global environment with opportunities to influence product quality at scale.
• Enjoy flexible work options, learning opportunities, and a culture that rewards ownership and excellence.

The Role (Describe the role):

As Project Manager, you will play a pivotal role in Anchanto’s global delivery organisation. You will be responsible for managing full lifecycle projects for our global customers from initiation to Go-Live, ensuring revenue unblocking, meeting customer satisfaction (CSAT) and Net Promoter Score (NPS) goals, and delivering on time, within scope, and within budget.

Key Responsibilities:

• Define and manage project scope, objectives, and key deliverables in collaboration with stakeholders and senior management.
  • Develop and maintain detailed project plans (schedules, budgets, resources, communications) and ensure adherence as the project evolves.
  • Lead and coordinate cross-functional teams (internal, external clients, vendors) to achieve milestones and deliverables.
  • Proactively manage project risks and issues; implement mitigation plans and escalate when necessary.
  • Monitor and report project progress—budget, schedule, quality, scope, and stakeholder satisfaction—as the single point of contact (SPOC) for customers.
  • Manage multiple client relationships simultaneously to ensure strong outcomes, effective communication, and high customer satisfaction (CSAT/NPS).
  • Ensure Go-Live readiness, smooth transition to support or operations, and complete project closure including lessons learned.
  • Align project execution with organisational strategies and revenue objectives to support global customer delivery and success.
  • Build and maintain strong customer relationships, negotiating effectively and independently leading stakeholder meetings.
  • Drive end-to-end project delivery with strict adherence to schedule, cost, and quality standards.

Essential Requirements:

• Minimum 5 years’ experience as a Project Manager in the Supply Chain domain within large global enterprises.
  • Proven ability to manage complex, multi-stakeholder projects with a focus on Logistics/Supply Chain.
  • Demonstrated expertise in creating and managing project plans, tracking deliverables, and proactively managing risks to achieve both short- and long-term goals.
  • Experience delivering and supporting end-to-end engagements in the Supply Chain domain.
  • Excellent written, verbal, and negotiation skills.
  • Strong stakeholder management skills.
  • Proven track record of successfully managing multiple concurrent projects.
  • PMP or equivalent project management certification is a plus.
  • Proficient in French language.
  • Immediate joiners preferred.

Personal Attributes:

• Outcome-focused and results-driven project management professional.
  • Solution-oriented thinker with a strategic, big-picture perspective and attention to detail.
  • Resilient and composed in navigating complex or challenging situations.
  • Highly organised, with the ability to prioritise and manage multiple tasks effectively.
  • Collaborative mindset with strong ethics and a values-driven individual.

About Anchanto:

Anchanto helps all businesses to exploit the full potential of e-commerce. Our suite of SaaS Products enables companies globally to springboard omnichannel sales, scale fulfilment operations, and use intelligent data to grow their e-commerce, logistics & warehousing activities. Leading, brands, distributors, retailers, and logistic enterprises such as L'Oréal, Decathlon, or DHL Supply Chain rely on our technology to scale their local and global e-commerce operations.

• Support the Product Manager in translating product strategy into structured requirement backlogs and execution-ready inputs.
• Participate in problem discovery, feature shaping, and business process analysis for WMS capabilities.
• Analyze customer and operational pain points to identify product gaps and improvement opportunities.
• Use data and workflow understanding to support prioritization discussions and roadmap refinement.
• Contribute insights on feature adoption, usage behavior, and process bottlenecks to guide better product decisions.

• Write detailed business requirements, user stories, functional flows, process maps, use cases, edge cases, and acceptance criteria.
• Independently drive requirement discussions with stakeholders and bring structure to ambiguous business needs.
• Review workflows and ensure requirements are complete, testable, and aligned to intended business outcomes.
• Support definition of non-functional requirements such as usability, performance, scalability, auditability, and reliability.
• Participate in API review discussions and define business requirements for validations, mappings, status flows, exceptions, and operational behavior.
• Work closely with Engineering and QA during development and testing to clarify requirements and resolve open questions.
• Ensure requirement traceability from business problem to delivered solution.
• Work as a strong independent contributor within the product team and take ownership of assigned modules or workstreams.
• Support the Product Manager in maintaining requirement quality, follow-up discipline, and execution governance.
• Help junior team members or cross-functional stakeholders understand workflows, business rules, and documentation standards where needed.
• Drive assigned deliverables proactively without dependency on constant direction.

• Use Mixpanel or Tableau or Pendo, and related tools to analyze product usage, feature adoption, customer behavior, and workflow performance.
• Build dashboards and structured views to support product reviews, decision-making, and opportunity identification.
• Measure key trends such as user drop-offs, adoption patterns, operational bottlenecks, and release impact.
• Support the Product Manager in defining and tracking success metrics for key product initiatives.
• Use data to support recommendations for product enhancement, UX improvements, and operational efficiency.
• Ensure roadmap outcomes create measurable value for customers and internal teams.
• Use data and operational insights to identify gaps, prioritise fixes, and improve product performance.

• Work with customers and partners to understand requirements, pain points, and business processes.
• Manage senior stakeholder communication with clarity, structure, and confidence.
• Drive decision-making across competing priorities, dependencies, and delivery trade-offs.
• Partner with internal product teams across OMS, Integration, and Parcel Tracking to ensure end-to-end integration consistency.
• Work with Sales, KAM, Implementation, Engineering, QA, Product Marketing and Marketing to ensure a successful adoption of integration being built and user.
• Engage with customers and warehouse stakeholders to understand pain points, business processes, and improvement opportunities.

• Create and maintain product documentation such as BRDs, FRDs, user stories, process flows, technical requirement notes, release notes, FAQs, troubleshooting guides, self-help content, and user guidance materials.
• Support creation of user guides, training content, API documentation inputs, and knowledge base materials.
• Ensure documentation is structured, updated, and easy to consume across teams.
• Participate in training sessions, demos, and knowledge-sharing sessions for internal teams and customers where needed.
• Build strong reference material for workflows, business rules, and system behavior.

• Support customer UAT planning and execution for strategic integration releases.
• Ensure requirements are testable and customer acceptance scenarios are clearly defined.
• Work with implementation, QA, and customer teams to address UAT feedback and close gaps before launch.

• 4–7 years of experience in Business Analysis, Product Analysis, or product-oriented functional roles, preferably in SaaS or enterprise software.
• Strong experience in writing business requirements, user stories, workflows, functional specifications, use cases, edge cases, and acceptance criteria.
• Proven ability to work independently and drive requirement analysis with minimal direction.
• Strong hands-on understanding of Warehouse Management Systems and warehouse operations.
• Good domain knowledge across inbound, outbound, inventory management, replenishment, picking, packing, dispatch, returns, and warehouse productivity workflows.
• Experience using analytics and product insight tools such as Mixpanel, Tableau, Pendo, or similar platforms.
• Ability to analyze feature adoption, user journeys, drop-offs, workflow friction, and operational/product usage metrics.
• Experience working closely with Engineering, QA, Delivery, Support, and Customer Success teams.
• Ability to participate effectively in API requirement discussions, business rule definition, and non-functional requirement analysis.
• Strong communication skills with the ability to articulate requirements clearly and crisply.
• Strong analytical thinking, stakeholder coordination, prioritization, and problem-solving ability.
• Hands-on experience using Aha!, Jira, and Confluence or equivalent collaboration/documentation tools.
• Shape.

• 2+ Experience in eCommerce, logistics, supply chain, or B2B SaaS platforms.
• Bachelor’s degree in Engineering, Supply Chain, Operations, Business, Technology, or a related field.
• MBA or postgraduate qualification is preferred.
• Prior experience in SaaS, supply chain technology, logistics technology, or warehouse operations products is preferred.
• Exposure to adjacent systems and advanced warehouse ecosystems such as:
• TMS
• Labour Management Systems
• Robotics / AMR
• Yard & Dock Management
• WES / WCS
• Exposure to warehouse automation, control systems, and enterprise integrations is good to have.
• Experience working with global customers, multi-warehouse environments, or large-scale implementations is an advantage.
• Prior warehousing domain experience through product, consulting, operations, or implementation roles will be an added advantage.
• Certifications in Scrum/Agile methodologies is preferred.
• Advanced understanding of business process analysis.
• Expertise with APIs, XMLs and JSONs.
• Work with the latest and most in-demand technologies, concepts, and approaches, including DevOps, Microservices, IoT, and more.
• Ability to work effectively as part of a lean team and willing to take on responsibility.
• Strong analytical skills with proficiency in data analysis tools and techniques.
• Excellent communication and collaboration skills, with the ability to influence cross-functional teams and stakeholders.
• Detail-oriented with a strategic mindset and a passion for driving product innovation and growth.

• Cross-Team Coordination
• Facilitate daily stand-ups, sprint planning, and retrospectives.
• Conduct sprint reviews and backlog refinement sessions.
• Support capacity planning and ensure progress tracking and scope management.
• Manage communication between product, engineering, design, and other teams.
• Track project timelines, milestones, and deliverables.
• Resolve operational issues and remove blockers.

• Act as the guardian of the SDLC process, ensuring adherence to defined milestones, quality gates, and documentation standards.
• Facilitate stage reviews (requirements, design, build, test, release).
• Work with Engineering Managers to enforce coding standards, peer reviews, and test coverage targets.

• Manage product management tools (e.g., Jira, Aha!).
• Provide training and support for tool usage across teams.
• Ensure tool hygiene and data organization.

• Support capacity planning and resource allocation.
• Track team bandwidth and project workloads.
• Coordinate with project managers on timelines and dependencies.
• Assist with prioritization frameworks and backlog management.

• Prepare materials for leadership reviews and board meetings.
• Communicate project status and updates to stakeholders.
• Facilitate cross-functional meetings and workshops.
   

• Define and track delivery KPIs including velocity, defect rates, schedule adherence, and deployment success rates.
• Work closely with QA to ensure quality metrics are met before go-live.
• Drive root cause analysis for delays, production incidents, and quality failures.

• Logistics/Supply chain domain experience preferred.
• Experience with global customer engagement.
• Track record of handling complex SaaS-based projects, ideally in logistics/e-commerce.
• Ability to manage multiple stakeholders through influence.
• Experience engaging with international customers across diverse scenarios.

• Outcome Focused: Strong scrum management skills with a results-oriented mindset.
• Adaptability: Flexible and resilient in a rapidly changing environment.
• Analytical Thinking: Strong problem-framing and data analysis skills.
• Effective Communication: Clear written and verbal communication with diverse stakeholders.
• Problem-Solving Orientation: Proactive in addressing technical and operational challenges.
• Client Focus: Customer-centric mindset with strong relationship management skills.
• Continuous Learning: Passionate about learning, research, and emerging technologies.
• Innovative Thinking: Creative in driving product ideas and improvements.
• Collaboration: Effective both independently and in cross-functional teams.
• Project Management Skills: Strong organizational abilities to prioritize and manage multiple projects.

• Opportunity to build a career with a fast-growing global SaaS tech company.
• Collaboration with global teams on impactful projects.
• Competitive salary package.
• Healthy work-life balance.
• Ample learning and career growth opportunities.

• Define the product roadmap for Anchanto’s WMS based on org and product strategy and vision.
• Identify capability gaps and prioritize features based on customer needs, business priorities, and operational pain points.
• Balance short-term delivery needs with long-term product scalability and configurability.
• Support roadmap decisions across warehouse execution areas such as receiving, putaway, replenishment, inventory control, picking, packing, dispatch, returns, and value-added services.
• Evaluate opportunities for ecosystem integrations and operational enhancements that strengthen the WMS value proposition.

• Write detailed PRDs, user stories, workflows, use cases, edge cases, and acceptance criteria for WMS capabilities.
• Define functional and non-functional requirements for features including performance, scale, usability, security, auditability, and configurability.
• Review requirements and outputs from team members to ensure completeness and implementation readiness.
• Work closely with Engineering and QA through design, development, testing, rollout, and release stabilization.
• Review API-related requirements and define business expectations for validations, status handling, event flows, exceptions, retry behaviour, and data mapping where relevant.
• Track dependencies, risks, and trade-offs to ensure smooth execution and delivery discipline.
• Review team work outputs and ensure consistency, completeness, and clarity in requirements.
• Allocate work effectively across roadmap, BAU, issue resolution, and strategic initiatives.
• Build ownership, accountability, and strong execution discipline within the team.
• Drive NFRs and integration compliance related activities.

• Define and monitor key success metrics for WMS capabilities such as throughput, inventory accuracy, picking efficiency, packing productivity, SLA adherence, user adoption, and issue trends.
• Track release outcomes, defect leakage, support escalations, and customer feedback.
• Use product and operational insights to identify improvement opportunities and guide prioritization.
• Ensure roadmap outcomes create measurable value for customers and internal teams. Use data and operational insights to identify gaps, prioritise fixes, and improve product performance.

• Align senior leadership, engineering, operations, implementation, support, and commercial teams on roadmap priorities and delivery plans.
• Work with customers and partners to understand integration requirements, pain points, and business processes.
• Manage senior stakeholder communication with clarity, structure, and confidence.
• Drive decision-making across competing priorities, dependencies, and delivery trade-offs.
• Partner with internal product teams across OMS, Integration, and Parcel Tracking to ensure end-to-end integration consistency.
• Work with Sales, KAM, Implementation, Engineering, QA, Product Marketing and Marketing to ensure a successful adoption of integration being built and user.
• Engage with customers and warehouse stakeholders to understand pain points, business processes, and improvement opportunities.

• Own or govern the creation of user guides, API documentation, technical specifications, release notes, FAQs, troubleshooting guides, and self-help materials.
• Ensure documentation is accurate, structured, reusable, and aligned with product releases.
• Conduct training sessions, demos, and knowledge-sharing forums for internal teams and customers where needed.
• Build a strong knowledge base for integration capabilities, use cases, workflows, and known limitations.

• Use and govern product management and collaboration tools such as Aha!, Jira, and Confluence.
• Ensure roadmap visibility, requirement traceability, sprint alignment, and documentation hygiene across tools.
• Maintain structured records of decisions, requirements, dependencies, risks, and release updates.

• Support customer UAT planning and execution for strategic integration releases.
• Ensure requirements are testable and customer acceptance scenarios are clearly defined.
• Work with implementation, QA, and customer teams to address UAT feedback and close gaps before launch.

• 5–9 years of product management, business analysis, or domain product experience, with strong hands-on exposure to Warehouse Management Systems.
• Proven experience in building or managing WMS product capabilities in a SaaS or enterprise software environment.
• Strong understanding of warehouse operations including inbound, outbound, inventory management, replenishment, picking, packing, dispatch, returns, and warehouse productivity workflows.
• Strong experience in writing PRDs, user stories, workflows, acceptance criteria, and non-functional requirements.
• Ability to work closely with engineering teams on APIs, business logic, integrations, configuration models, validations, and operational edge cases.
• Experience working with cross-functional stakeholders across Engineering, QA, Delivery, Support, Customer Success, and Sales.
• Strong stakeholder management and customer-facing experience.
• Strong analytical thinking, prioritization, and problem-solving skills.
• Excellent written and verbal communication with the ability to articulate ideas clearly and crisply.
• Hands-on experience using Aha!, Jira, and Confluence or equivalent tools.

• 5+ Experience in eCommerce, logistics, supply chain, or B2B SaaS platforms.
• Bachelor’s degree in Engineering, Supply Chain, Operations, Business, Technology, or a related field.
• MBA or postgraduate qualification is preferred.
• Prior experience in SaaS, supply chain technology, logistics technology, or warehouse operations products is preferred.
• Exposure to adjacent systems and advanced warehouse ecosystems such as:
• TMS
• Labour Management Systems
• Robotics / AMR
• Yard & Dock Management
• WES / WCS
• Exposure to warehouse automation, control systems, and enterprise integrations is good to have.
• Experience working with global customers, multi-warehouse environments, or large-scale implementations is an advantage.
• Prior warehousing domain experience through product, consulting, operations, or implementation roles will be an added advantage.
• Exposure to omni-channel commerce, order orchestration, warehouse operations, parcel tracking, and ecosystem integrations is preferred.
• Understanding of architecture, integration platforms, middleware concepts, webhooks, APIs, and enterprise integration design patterns is preferred.
• Familiarity with cloud platforms (AWS, GCP, Azure) and microservices architecture.
• Certifications in Scrum/Agile methodologies is preferred.
• Advanced understanding of business process analysis.
• Expertise with APIs, XMLs and JSONs.
• Work with the latest and most in-demand technologies, concepts, and approaches, including DevOps, Microservices, IoT, and more.
• Ability to work effectively as part of a lean team and willing to take on responsibility.
• Strong analytical skills with proficiency in data analysis tools and techniques.
• Excellent communication and collaboration skills, with the ability to influence cross-functional teams and stakeholders.
• Detail-oriented with a strategic mindset and a passion for driving product innovation and growth.

About the Role

We are looking for an early-career Agentic AI Engineer to help build and evolve AI-powered systems that automate and improve supply chain workflows. In this role, you’ll work alongside experienced engineers and data scientists to develop agentic AI / GenAI features, integrate knowledge-based retrieval (RAG) patterns, and contribute to testing and validation approaches for AI systems that can behave in non-deterministic ways.

This is a strong opportunity for someone who is eager to grow in both software engineering and applied GenAI, and wants to work on real-world enterprise problems in supply chain and (optionally) life sciences.

Key Responsibilities

• Support the design and implementation of agentic AI / GenAI systems that assist in automating supply chain workflows.

• Build and maintain backend services and integrations using Python and/or Java.

• Contribute to multi-agent workflows, such as tool execution, routing, agent collaboration patterns, and task orchestration.

• Assist in creating testing and validation strategies for AI systems, including evaluation datasets, regression testing, and behavior monitoring.

• Help implement and improve knowledge base systems, including RAG pipelines, grounding strategies, and retrieval quality improvements.

• Contribute to experimentation with:

  • lightweight fine-tuning approaches for small language models (SLMs)

  • reinforcement-learning-inspired improvement loops for NLP/GenAI tasks (where applicable)

• Partner with product and domain teams to understand supply chain needs and translate them into working software.

• Participate in code reviews, documentation, and operational support to ensure high-quality production systems.

Required Qualifications

• Master’s/Bachelors degree in Data Science, Artificial Intelligence, Machine Learning, Computer Science, or a closely related discipline.

• 0–2 years of professional experience in software engineering, AI engineering, or ML engineering (internships and co-ops count) OR equivalent experience

• Strong programming skills in Python and/or Java, including writing production-quality code.

• Familiarity with cloud platforms such as AWS, GCP, or Azure (academic, personal, or internship experience is acceptable).

• Interest or exposure to Generative AI concepts, such as LLMs, agent workflows, tool calling, or multi-step reasoning.

• Understanding of core engineering fundamentals:

  • APIs and services

  • basic distributed systems concepts

  • debugging and performance basics

  • data structures & algorithms

• Ability to learn quickly, take feedback well, and collaborate effectively in a team environment.

Preferred Qualifications

• Coursework, projects, or hands-on experience with agentic or multi-step AI systems, including non-deterministic behavior patterns.

• Exposure to designing knowledge base solutions, such as:

  • Retrieval-Augmented Generation (RAG)

  • embedding-based search

  • hybrid search approaches

  • reranking or relevance evaluation

• Experience or academic background in one of the following:

  • fine-tuning small language models (SLMs)

  • training or adapting NLP models

  • Reinforcement learning concepts applied to language systems

• Exposure to event-driven or reactive systems

• Interest in supply chain domains (logistics, manufacturing, procurement, etc.).

• Knowledge of the life sciences supply chain is a plus, but not required.

What Success Looks Like

• You can take a defined task (e.g., building a new RAG retriever, improving evaluation coverage, or implementing a new agent tool) and deliver a working solution with support from senior engineers.

• You write clean, testable code and steadily improve your ability to debug real-world production issues.

• You contribute to AI system reliability through experiments, evaluation improvements, and thoughtful engineering.

Who You Are

• Curious, motivated, and excited to build AI-driven products that ship to real users.

• Comfortable working with a mix of predictable engineering tasks and emerging AI workflows.

• Strong team player with a growth mindset and a willingness to learn.