About the Role

We are looking for a Senior Software Engineer, Reliability, you will serve as a hands-on technical leader within the SRE team, guiding senior engineers, influencing product development teams, and ensuring the systems we operate are built to be reliable, scalable, and observable from the ground up.

You will drive strategic initiatives, mentor others in the practice of SRE, and help define architectural best practices across our platform. This role is pivotal in aligning teams, enforcing high standards, and scaling SRE principles globally within Veeam.

What You’ll Do

Reliability Engineering & Resilience

• Design and evolve infrastructure to be highly available, fault tolerant, and scalable across public clouds (initially Azure, with future expansion plans to other providers).
• Establish and maintain SLIs, SLOs, and error budgets that define and enforce reliability objectives.
• Lead incident response, analysis, blameless postmortems, and sharing sessions in order to maximize learning across our entire engineering team and driving changes to the entire socio-technical engineering system.

Observability & Operational Excellence

• Drive adoption of deep observability practices, ensuring telemetry, logs, metrics, and tracing are comprehensive and actionable.
• Develop automation and self-healing tools to reduce toil and support Veeam’s fleet management strategy.
• Participate in on-call rotations and lead operational excellence across the stack.

Engineering at Scale

• Contribute to infrastructure as code (IaC), CI/CD systems, deployment automation, and scalable config management.
• Integrate and extend monitoring and chaos engineering tools to validate reliability assumptions under load and failure conditions.
• Implement testing strategies, canary deployments, and release validation pipelines to protect production environments and allow teams to safely deliver new features as quickly as possible.

Collaboration & Culture

• Embed within product and platform teams to champion reliability from design through delivery.
• Contribute to a learning culture focused on continuous improvement and proactive risk management.
• Mentor engineers and advocate for DevOps/SRE best practices across global teams.

What You’ll Bring

• 5+ years of hands-on experience in a Software Engineering role with at least 2 years in Site Reliability, Platform Engineering, or similar.
• Deep experience building systems on public cloud providers (Azure preferred)
• Strong programming skills in JS, Node, Typescript, Go, Java, C#, or similar.
• Proven track record in delivering monitoring, alerting, and observability tooling (e.g., Prometheus, Grafana, OpenTelemetry).
• Experience with IaC tools like Terraform/Pulumi, and container orchestration (e.g., Kubernetes).
• Solid understanding of distributed systems, cloud networking, and cloud-native system design.
• Excellent communication and collaboration skills across geographies and disciplines.

Bonus Skills

• Experience working on large-scale B2B SaaS platforms.
• Background in chaos engineering, resilience testing, performance testing, load testing, or incident learning programs.
• Familiarity with compliance frameworks (e.g., ISO, SOC 2, GDPR, FEDRAMP/CMMC).

What You’ll Get

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
  Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently located outside India, Veeam reserves the right to decline the application.

#LI-KP1
#Hybrid

At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you

So, what’s the role all about?

Our company is seeking a highly skilled Senior Specialist Software Engineer with expertise in writing software with real time constraints to join our software development team. As a Senior Software Engineer, you will be responsible for designing, developing and maintaining software applications that meet business needs and specifications.

How will you make an impact?

• Empower team members to make technical decisions, instil sense of ownership and self-organize.
• Hands-on with coding, practiced in Claude Code, Git Hub copilot, must have latest AI skills such as vibe coding, agentic AI, creating agents.
• Work closely with team members and provide technical guidance where required.
• Provide worldwide support to our customers, handle incident bridges & customer escalations
• Prioritize, assign and manage department activities and projects in accordance with the R&D departments goals and objectives.
• Adjust hours of work, priorities and staff assignments to ensure efficient operation based on workload.
• Play major role in envisioning and execution of next gen plans (e.g. architecture) to achieve longer term strategic objectives of the organization.
• Identify and address roadblocks that hinder team productivity, including organizational obstacles, resource constraints, and dependencies. 
• Collaborate with other departments to remove impediments that require cross-functional support. 
• Actively guide and mentor the team to develop features to meet functional, documentation and quality while obviating roadblocks.
• Review technical designs and architecture to ensure quality, scalability, and maintainability. 
• Monitor code quality and identify areas for improvement through code reviews. 
• Collaborate with technical leads to resolve complex technical challenges and make informed technology decisions
• Drive and impact all current processes related to software development and improvements across the org as necessary.
• Promote knowledge sharing and cross-training among team members to enhance overall team capabilities. 

Have you got what it takes?

• Bachelor/Master of Engineering Degree in Computer Science, Electronic Engineering or equivalent from reputed institute
• 14+ years of experience in Software development.
• Proven track record of managing the development of enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem.
• Experience developing and supporting multi-tenant cloud-native software delivered as-a-Service (SaaS).
• Expert in usage of Claude Code, GitHub Copilot, vibe coding, agentic AI for development, test generation,
• Expert in VoIP, telecom, Media handling & media anchoring with protocols such as SIP, SDP, RTP, RTCP, firewall traversal, NAT and in depth knowledge TCP/IP. Must knowledge working with multi-threaded systems and practiced in designs & patters required for concurrency.
• Have knowledge of Inbound, Outbound and most aspects of CCaaS.
• Good exposure to Service Oriented Architecture and associated design patterns for development, deployment, and maintenance.
• Familiar with DevOps processes and tools employed in SaaS architectures to support CI/CD and monitoring.
• Familiar with Quality targets and SLAs for SaaS applications.
• Experience of product development using C++, C# technologies and frameworks like .Net, Orleans
• Expert with public cloud infrastructures and technologies such as Amazon Web Services (AWS).
• Expert with Kubernetes infrastructure with knowledge of EKS, ECS, pods, kubectl, pod affinity, pod networking, helm charts
• Experience working abroad or with global teams is preferred.
• Demonstrated ability to deftly influence others, especially in sensitive or complex situations.
• Deep experience with agile software development techniques and pitfalls.
• Excellent communication skills, problem-solving and decision-making skills.
  
  

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr.

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID:  10727
Reporting into: Tech Manager, Engineering, CX
Role Type: Individual Contributor

What's the Role All About?

The Tech Manager is a senior technical leadership role responsible for driving the design, delivery, and quality of AI-driven and Conversational AI solutions across the NICE CXone ecosystem. With 15+ years of experience, you will lead and mentor a high-performing engineering team, bring deep expertise in AI models, AWS Knowledge Hub, and AWS Cloud, and serve as a key technical authority across cross-functional delivery teams. This role blends hands-on technical depth with strong people management, ensuring both engineering excellence and team growth.

How Will You Make an Impact?

Technical Leadership:

• Define and govern technical standards and best practices for AI and Conversational AI solution delivery.
• Provide hands-on guidance on the design and implementation of integrations using APIs, modern web technologies, and authentication standards.
• Lead the development of proofs of concept (PoCs) and production-ready solution components leveraging AWS Cloud, AWS Knowledge Hub, and AI/ML models.
• Drive prompt engineering, conversational design, and AI orchestration best practices across the team.
• Oversee testing, validation, and go-live activities to ensure solutions meet quality, performance, security, and usability standards.

People Management & Team Development:

• Lead, mentor, and develop a team of engineers — conducting performance reviews, supporting career growth, and fostering a culture of continuous learning.
• Define and uphold engineering standards, coding guidelines, and delivery frameworks across the team.
• Identify skill gaps and build team capability in emerging areas such as Generative AI, AWS services, and enterprise conversational platforms.
• Drive a collaborative, inclusive, and high-accountability team culture.

Technical Problem Solving & Quality:

• Diagnose and resolve complex technical challenges across SaaS applications, cloud environments, AI integrations, and data flows.
• Ensure all implementations meet enterprise-grade standards for quality, scalability, security, and performance.
• Produce and review key documentation including architecture specifications, test strategies, and deployment materials.

Delivery & Process Excellence:

• Drive Agile/Scrum delivery practices including sprint planning, retrospectives, and release management.
• Define and continuously improve engineering processes, documentation standards, and delivery frameworks.
• Align technical roadmap planning with business priorities and stakeholder expectations.
• Manage escalations effectively and maintain strong cross-functional collaboration with Implementation Engineers, Consultants, Project Managers, and Customer Success teams.

Collaboration & Stakeholder Engagement:

• Partner with senior stakeholders, customers, and cross-functional teams to translate business requirements into technical solutions.
• Participate in customer workshops, design reviews, and technical discussions — communicating architecture decisions and implementation strategies with clarity and confidence.
• Maintain transparent and consistent communication across all delivery teams.

Have You Got What It Takes?

Experience & Education:

• Bachelor's degree in Computer Science, Information Systems, Electrical Engineering, or equivalent work experience.
• 15+ years of professional experience in software engineering or technical delivery roles, with a focus on AI, digital channels, or bot/conversational applications preferred.
• 5+ years in a technical leadership or people management role (Engineering Manager, Tech Lead, or similar).

Technical & Architecture Skills:

• 7+ years of hands-on software development experience, with at least 2–3 years in a tech lead or architect capacity.
• Strong proficiency in modern programming languages such as Java, Python, C#, or JavaScript/TypeScript.
• Deep knowledge of AWS Cloud services and AWS Knowledge Hub; familiarity with Azure or GCP is a plus.
• Proven experience working with AI/ML models, Generative AI frameworks, and enterprise AI orchestration patterns.
• Strong expertise in:
• Web APIs, SOAP, and REST implementations
• Modern authentication standards (OAuth2, OIDC, SAML)
• Browser and web security (CORS, X-Frame Options)
• HTML/CSS and front-end fundamentals
• Prompt engineering and AI integration patterns
• Solid understanding of CI/CD pipelines, DevOps practices, and software architecture principles.
• Proficiency in databases (SQL/NoSQL) and data integration patterns.
• Strong understanding of conversational UX, AI-driven interfaces, and enterprise AI platforms.

Leadership & People Management:

• Demonstrated experience managing and growing engineering teams, including performance management and career development planning.
• Ability to define technical vision, establish engineering standards, and align team deliverables with organisational goals.
• Strong stakeholder management skills, including handling escalations and influencing at senior levels.
• Experience driving technical roadmap planning across multi-disciplinary teams.

Communication & Collaboration:

• Clear, confident written and verbal communication skills.
• Comfortable engaging with customers and senior stakeholders to articulate technical decisions, solution architecture, and delivery strategy.
• Effective leader in design reviews, sprint planning, technical discussions, and delivery execution.

Delivery & Process:

• Experience defining and improving engineering processes, documentation standards, and delivery governance.
• Strong track record of authoring and reviewing design documents, functional requirements, test strategies, and deployment guides.
• Experienced in Agile/Scrum environments with a focus on predictable, high-quality delivery.
• Willingness to work in US shift hours (5 PM – 2 AM IST).

You Will Have an Advantage If You Also Have:

• Hands-on experience with NICE CXone products or other cloud-based contact centre platforms.
• Experience with enterprise conversational AI platforms such as NICE CXone, Kore.ai, Amelia, Dialogflow, or similar.
• Exposure to Generative AI tools, LLM fine-tuning, or RAG-based architectures.

What's in It for You?

Join an ever-growing, market-disrupting, global company where the teams — comprised of the best of the best — work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX! At NICE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility — 2 days working from the office and 3 days of remote work each week. Office days focus on face-to-face collaboration, where teamwork and creative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10786

Reporting Into: Director , Engineering 

Role Type: People Management

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device – as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

We are looking to hire skilled and ambitious software developer talent in Pune. We love entrepreneurial spirit and those who bring experience from established organizations. You are a highly technical, hands-on .NET developer with a passion for producing maintainable and robust code. You’re passionate about driving value through innovative solutions and enjoy working in a collaborative environment. You will design and develop well-tested software, build mission-critical services, and APIs that scale with our increasingly elegant set of features. We’d love to have you on board!

What You’ll Do and How You’ll Have an Impact

• You will help shape and evolve the ecosystem for integrations into our platform as we scale with more use cases and areas of extensibility.
• Architect and build systems that can process a high volume of transactions.
• Design, implement, and support scalable fault-tolerant systems to minimize customer impact in case of failures.
• Participate in the effort to move to a micro-service oriented architecture.
• You’ll work shoulder to shoulder with some of the best people in different disciplines like product management and business analytics.

What We’re Looking For

• Experience developing solutions in various programming languages.
• Strong working knowledge of C#, .NET 6+, .NET Framework, MS SQL, TypeScript, React, MVC, and ASP.NET.
• Knowledge of web service technologies and building REST APIs.
• Enjoy building production-grade code, then supporting and maintaining it once it goes live.
• Courage to dig in, refactor existing code, and explore new technology.
• Comfortable in code reviewing other engineers’ code and participating in technical designs.
• Proven track record of delivering end-to-end business solutions.
• B.E. / B.S. degree (or higher) in Computer Science or a related field.
• 8–12 years of relevant experience.

Nice to Have (Assets)

• Experience with JavaScript.
• Experience with React.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience, and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

• 8+ years of experience in product development field.
• 2+ years of recent experience in building products on cloud.
• Strong understanding of data structures, algorithms, and designing for performance.
• Strong knowledge in OOPS with .Net, C# or relevant technologies with SQL Server or any RDBMS.
• For Fullstack roles, hands-on experience in development with either Angular, VueJS or React.
• Experience with Microservices Architecture.
• Hands-on experience in building products for Unix systems in addition to Windows
  
• Working knowledge of CI/CD pipelines and AWS/Azure cloud services
• Knowledge of asynchronous programming and WebAPI development is required
• Knowledge and awareness of cloud/ application security is a must (OWASP, PII, GDPR)
• Extensive experience in mentoring junior engineers to success
• Strong logical, analytics and problem-solving skills
• Must be able to work effectively across team boundaries
• Attention to details
• Strong oral and written communication skills

• Graduate/Master's degree in Computer Science, Engineering, or a related discipline
• Strong logical, analytics and problem-solving skills
• Must be able to work effectively across team boundaries
• Attention to details
• Ability to work independently.

About the Role 
Reporting to the Software Engineering Manager as a member of the Development team at IDC, the 
Principal Software Engineer is responsible for delivering quality and performant software and design to handle the vast array of use cases that our customers have today. 
This role is responsible for Developing Software Solutions by learning information needs, discussing with managers, studying systems flow, data usage, finding problem areas and coming up with solutions & following the software development lifecycle. 

Responsibilities:  
 Responsible for technical development of multiple projects & products  
 Working on data structures & algorithms, time & space complexity, OOPs 
 Transforming Logic to Code 
 Designing and developing UI front end Technologies. 
 Working on web application development  
 Developing products by using different technologies  
 Doing optimization of Code  
 Working on Debugging and fixing Cross Browser Compatibility issues and Optimization for web by using best practices  
 Making sure that Web applications are secure 
 DevOps transformation using Agile and SCRUM methodologies. 
 Provide recommendations for continuous improvement. 
 Assisting in the integration of technical and application components 
 Work alongside other team members & Leaders to elevate technology and consistently apply best practices. 
 Responsible for providing smart & applicable solutions for complex problems/ blockers 
 Supports and mentor junior team members by providing advice, coaching & solutions for blockers 

Qualifications, Skills & Experiences 
 
 5+ plus years’ experience in product development field with hands on experience. 
 Strong knowledge in OOPS with .Net, C# or relevant technologies with SQL Server or any RDBMS 
 Hands on experience in design and development on UI front end Technologies. 
 Good exposure to web application development using HTML 5, CSS3 ,Bootstrap, JavaScript. 
 Experience in development of Angular 4+, VueJS or React. 
 Expertise in Responsive web design, HTML5, and CSS pre-processors 
 Strong in JavaScript (object oriented concepts) & JavaScript optimization  
 Strong logical, analytics and problem-solving skills 
 Must be able to work effectively across team boundaries. 
 Attention to details 
 Ability to work independently 
 Strong oral and written communication skills 
 Working knowledge of CI/CD pipelines and AWS/Azure cloud services is essential 
 Hands on experience of building products for unix systems in addition to windows is good to have 
 Very good communicator 
 
Education: 
 Engineering graduate or higher from Tier I or Tier II colleges.  

So, what’s the role all about?

The Specialist Software Architect is responsible for providing technical leadership across development teams in one or more functional areas. This position is ultimately responsible for the successful implementation of key deliverables to ensure that each release is designed with high availability, scalability, serviceability and supportability in mind.

How will you make an impact?

• Set the end-to-end technical direction for the team, including platform, technology, tools, and infrastructure.
• Communicate architecture in an effective and professional manner.
• Individual contributor.
• Drive technical decisions, solve tough problems, and coordinate multiple project execution.
• Ensure that the Development coding quality standards and review processes are followed to ensure proper security and high availability standards.
• Monitoring the quality of code that is delivered by your team through reviews and other processes.
• Foster strong teamwork environment and create passion and energy within the team.
• Represents self and department with professionalism and competence.
• Always Follow the company Code of Ethics and policies and procedures
• Overall responsibility for platform architecture, establish well architected and designed solutions. Working with several scrum teams and actively involved in the design of multiple features in parallel. Mentor and develop engineers and Involvement in hiring.
• Drive the architecture of a project/product line, including authoring functional and design specifications, scalability, security, data flow.
• Identify impact of new technologies on our products and communicate to development teams.
• Conduct architectural and design reviews and code reviews
• Evaluate new technologies/innovations and industry trends.
• Intentionally drives business value through architectural innovation

Have you got what it takes?  

• 8-12 years of software development experience
• Skill set:- C#, .Net 8, Angular 18, MS-SQL
• About 3 years’ experience as an architect for AWS Cloud-SaaS-multi tenant applications.
• Experience designing multi-tiered service-oriented applications and microservices, REST, Event Driven Architecture
• Development experience with Web development technologies (JS, HTML5, CSS3, Vue/Angular/React)
• Development experience with C# and Microsoft family of frameworks
• Experience with .Net Migration from legacy application to .Net core.
• Working Knowledge of design patterns, methodologies and architectural styles
• Experience in database design, Data APIs, Batches/Big Data
• Experience with databases like Oracle, Postgres, MS-SQL
• Experience with Containerization Services like Docker, Kubernetes
• Experience with Kafka, Rabbit MQ
• Experience with AI/ML development or usage will be a big plus
• Experience with NoSQL DBs will be an advantage.
• Exposure to Performance Engineering, Cloud SLA, Availability, resiliency will be a plus
• Experience of APM tools like Datadog or Dynatrace will be an advantage
• Technically Savvy, Influencer and Learner
• Experience using Test Driven Development, Continuous Integration, and Test Automation   

You will have an advantage if you also have:

• Experience with CI/CD technologies (Jenkins, Octopus etc.)
• Knowledge of secure code practices.
• Docker, Container orchestration experience
• Familiar with AWS
• Knowledge of Grafana and Prometheus for proactive monitoring and alerting

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10838
Reporting into: Tech Manager
Role Type: Individual Contributor

What’s the role?

You will design and build automation frameworks and AI-enabled testing capabilities used across multiple teams. This role focuses on engineering scalable systems and tools, not just writing tests—turning real-world workflows into reusable automation and intelligent validation.

How will you make an impact?

• Design, develop, and maintain shared automation frameworks and platform components used across teams.
• Build and extend AI-enabled automation solutions, including intelligent validation and test generation.
• Develop service-level and API automation, ensuring coverage across distributed systems.
• Integrate automation into CI/CD pipelines, enabling continuous validation at scale.
• Collaborate with architects and engineering teams on backlog-driven platform development.
• Improve automation efficiency through AI-assisted development, test generation, and analysis.
• Debug and diagnose issues across automation, services, and system interactions.

Have you got what it takes?

• 5–8 years of professional software development experience (not just test execution).
• Strong programming skills in Java or C# with solid object-oriented design principles.
• Hands-on experience with modern automation frameworks (Playwright or similar).
• Experience building API and service-level automation (REST or event-driven systems).
• Working knowledge of Python, especially for AI-related workflows or tooling.
• Experience integrating automation into CI/CD pipelines.
• Strong understanding of system design, debugging, and maintainability.
• Ability to work across teams and contribute to shared platforms and frameworks.

AI & Automation expectations

• Hands-on exposure to LLMs or AI-assisted development tools.
• Experience applying AI/LLM tools to automate test generation, validation, or analysis.
• Practical mindset for using AI to solve real engineering problems, not just prompt tuning.

Nice to have

• Experience with TypeScript-based frameworks (Playwright ecosystem).
• Familiarity with cloud platforms (AWS/Azure).
• Experience building internal tools, SDKs, or shared libraries.
• Exposure to observability and debugging tools.
• Experience working in distributed systems or microservices environments.

What’s in it for you?

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

• At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Req ID: 10559
Reporting into: Tech Manager, Engineering, CX
Role Type: Individual Contributor

Overview of Role

As an App Development Architect, you'll be at the forefront of solution design, defining technical roadmaps, making critical architectural decisions, and ensuring the successful delivery of complex application projects. You'll mentor development teams, promote best practices, and drive innovation across our application development lifecycle, primarily leveraging the power of Google Cloud Platform.

Responsibilities:

• Architectural Leadership: Lead the design and architecture of robust, scalable, secure, and high-performance applications, defining technical standards, patterns, and best practices.
• Solution Design & Strategy: Translate complex business requirements and user stories into detailed technical designs, architectural blueprints, and implementation strategies for application development projects.
• Technology Selection: Evaluate and recommend appropriate technologies, frameworks, and platforms, with a strong emphasis on Google Cloud Platform (GCP) services and cloud-native architectures.
• Technical Guidance & Mentorship: Provide expert technical guidance and mentorship to development teams, conducting code reviews, and ensuring adherence to architectural principles and coding standards.
• Performance & Scalability: Design solutions that meet stringent performance, scalability, reliability, and security requirements, anticipating future growth and evolving needs.
• Integration Strategy: Define strategies for integrating diverse systems, including APIs, microservices, third-party platforms, and legacy applications.
• Stakeholder Collaboration: Collaborate closely with clients, product managers, project managers, and cross-functional engineering teams to ensure alignment between business goals and technical solutions.
• Roadmapping & Innovation: Contribute to technical roadmaps, staying abreast of emerging technologies and industry trends (e.g., AI/ML integration, serverless, containerization) to drive innovation.
• Risk Management: Identify potential technical risks and challenges, proposing mitigation strategies throughout the project lifecycle.

Qualifications:

• 10+ years of progressive experience in software development, with at least 3-5 years in an Application Architect or similar senior leadership role, focusing on complex enterprise applications.
• Experience on frontend react/angular application design and development with strong architecture exp.
• Deep, hands-on experience designing and deploying applications leveraging a broad range of preferred GCP any cloud exp counts AWS,Azure.
• Strong understanding and practical experience with modern architectural patterns (e.g., Microservices, Event-Driven Architecture, Serverless, N-tier applications).
• Expertise in one or more modern programming languages commonly used in enterprise application development mandatory Python good to have additionally (Java,Nodejs,C#).
• Proficient in designing data models and selecting appropriate database technologies (relational, NoSQL) based on application requirements.
• Extensive experience with RESTful API design principles, API Gateways (e.g., Apigee), and secure API development.
• Solid understanding and experience with DevOps principles, CI/CD pipelines, and automation tools..
• Exceptional analytical and problem-solving skills, with the ability to define technical solutions for complex business problems.
• Excellent verbal and written communication skills, with proven ability to lead technical discussions, present architectural designs, and mentor development teams.
• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• Willingness to work flexible hours and rotational shifts as per business requirements.
• Ability to work independently and as part of a collaborative team, fostering strong relationships with application development teams.

About the Role

As a Production Engineer, you will play a key role in supporting reliable, scalable systems for Veeam's Data Cloud platform. You will own production efficiency, automation and documentation projects, contribute to reliability and observability improvements, and own or participate in the full incident lifecycle — from on-call response, through mitigation, to leading post-incident reviews and driving improvements across support and development teams.

You will work as part of a team of skilled engineers, collaborating with support and development as a bridge and driving force for change. You will communicate with product managers and security professionals to ensure our services are production-ready, performant, and fault-tolerant, and that we rapidly incorporate user feedback into improvements

What You Will Do

Production

• Own complex and escalated production issues from support, and drive long-term fixes in collaboration with engineering, including code, configuration, and architecture changes.

• Proactively identify and address risks that are identified during the problem solving process

• Lead production efficiency initiatives, develop and maintain processes, run-books and knowledge base integrity

Operational Excellence

• Define, build and maintain production monitoring systems

• Continuously improve alerting to minimize noise and ensure actionable, well-documented runbooks.

• Define and maintain SLIs/SLOs for key services, and use error budgets to guide operational and product decisions.

• Turn manual processes into automation

• Own and drive post-mortem review process and actions arising from incident analysis.

Team Collaboration

• Collaborate with support organization as an escalation point and feed back knowledge & improvement recommendations.

• Collaborate with developers throughout the lifecycle of changes, from design through rollout and patch delivery, ensuring safe deployments and efficient incident mitigation.

• Participate in design reviews to ensure services are operable with minimal manual intervention in production (automation, safe deployments, clear runbooks), and share learnings through documentation and feedback.

What We Are Looking For

• 5+ years of experience in software engineering, site reliability, production engineering, or senior technical support roles operating distributed systems.

• Experience with log analysis and advanced troubleshooting

• Basic programming experience (e.g., JS, Go, Typescript, Java, or C#).

• Experience deploying and troubleshooting systems on a public cloud platforms (Azure preferred).

• Familiarity with observability tooling (e.g., Elastic, Prometheus, Grafana, Open Telemetry).

• Understanding of distributed systems, networking, automation and CI/CD.

Preferred

• Prior on-call or incident response experience.

• Background in automation, performance testing, or service scalability.

• Familiarity with compliance or security best practices.

Why Join Veeam?

• Make a high-impact contribution to the architecture and reliability of Veeam's first global SaaS product suite.

• Help shape a modern SRE organization from the ground up, influencing best practices, tooling, and culture.

• Collaborate with highly skilled teams across product, cloud engineering, security, and support.

• Access professional development resources including internal mentorship, technical training platforms, and volunteer days.

• Enjoy competitive compensation and benefits tailored to local markets in the US, Czechia, India, and Australia.

Join us and help define the future of cloud-native data protection.

Location - Pune, Aundh (Hybrid)

What You'll Get

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-VG1

About the Role

We are looking for an experienced Staff Software Engineers to join the Veeam Data Cloud (VDC) engineering team. You will be working with a global team to build next-generation data protection services focused on ensuring data resilience for our customers. This is a unique opportunity to work on greenfield projects, building features from the ground up that will be deployed and utilized worldwide

What You'll Do

• Defines and drives technical vision for multiple areas within their team. Leads cross-team deliverables. 
• Design and develop highly reliable and scalable SaaS microservices, integrated with a variety of cloud-based managed services utilizing Golang 
• Participate in technical design discussions, reviewing code, and providing feedback to other engineers. Solves hardest, most ambiguous team wide challenges. Develops frameworks for others to follow.  
• Drives team deliverables in a timely and predictable fashion. Sets execution standards across the team. Ensure your code is high-quality, thoroughly tested, and secure 
• Facilitates effective collaboration and organizes across the engineering organization, drives discussions toward a resolution or action. Helps others across organization understand their team’s technology. 
• Participate in on-call rotation for product operations. 

What You'll Bring

• 10+ years of experience in the software development industry
• Demonstrated expertise designing, building, and implementing SaaS or large-scale cloud services on Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP)
• Expertise with a modern programming language like Go, C#, Java, Scala, or Rust
• Experience with Docker, Kubernetes or other container and orchestration tools
• Experience designing and implementing event-driven architectures
• Expertise in developing, testing, and debugging production-quality, scalable, concurrent systems
• A strong knowledge of computer science fundamentals (data structures and algorithms)
• Passion for code quality, extensibility, coding standards, testing, and automation

Bonus Skills

• Experience in the data protection industry

What You'll Get

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently located outside India, Veeam reserves the right to decline the application.

About the Role

We are looking for a Senior Staff Software Engineer to join the Veeam Data Cloud (VDC) engineering team at its highest individual contributor tier. In this role, you will shape the long-term technical direction of VDC, operating with organization-wide scope and influence. You will define architectural standards, resolve the most complex and ambiguous engineering challenges, and mentor a generation of Staff and senior engineers.

This is a rare opportunity to be a founding technical voice on greenfield projects — designing next-generation data protection services that will be deployed and relied upon worldwide. You will be a trusted partner to engineering leadership, product management, and cross-functional stakeholders, bridging technical excellence with business strategy.

What You’ll Do

• Technical Strategy & Architecture

  • Own and drive the multi-year technical roadmap for the Veeam Data Cloud platform, aligning engineering decisions with company strategy.
  • Define, communicate, and enforce architectural standards, design patterns, and engineering principles across multiple teams and product areas.
  • Lead architectural reviews for major systems, proactively identifying structural risks and establishing long-term scalability and resilience frameworks.
  • Author foundational technical design documents (RFCs, ADRs) that serve as the engineering blueprint for the broader organization.

  Engineering Execution & Excellence

  • Personally contribute to the most critical, highest-complexity engineering challenges across the organization — including those that span team boundaries.
  • Design and develop highly reliable, planet-scale SaaS microservices integrated with managed cloud services (Azure, AWS, GCP) using Golang and modern cloud-native patterns.
  • Establish and champion engineering quality standards: testing philosophy, observability, performance benchmarks, security posture, and release reliability.
  • Drive the adoption of emerging engineering practices — including AI-powered developer tooling, automated code generation, and LLM-assisted testing and debugging.

  Organizational Leadership & Influence

  • Serve as the primary technical escalation point across engineering — resolving the most ambiguous, cross-cutting problems that no individual team can own alone.
  • Partner with engineering managers and directors to set execution standards, unblock delivery, and ensure timely, predictable outcomes across multiple teams.
  • Represent engineering in cross-functional leadership forums (product, security, infrastructure, finance) and act as a decision-maker on technical trade-offs with business impact.
  • Drive the organization-wide engineering culture: nurturing psychological safety, technical curiosity, and a bias toward measurable outcomes.

  Mentorship & Talent Development

  • Provide deep technical mentorship to Staff, Senior, and mid-level engineers, accelerating their growth and expanding team capability.
  • Lead structured technical coaching, design review sessions, and architectural war-games to sharpen engineering judgment across the organization.
  • Identify, recruit, and help retain top engineering talent; actively shape the interview process and hiring bar for senior roles.

  Operational Ownership

  • Participate in on-call rotation and lead incident response for critical production events, driving root cause analysis and systematic resolution.
  • Own post-incident reviews and embed learnings into platform improvements and operational runbooks.

What You’ll Bring

• 15+ years of progressive software engineering experience, with a proven track record as a principal-level individual contributor.
• Demonstrated expertise designing, building, and operating SaaS or large-scale cloud services on Azure, AWS, or GCP at organization-defining scale.
• Deep expertise in Go (Golang) and/or other systems-grade modern languages (C#, Java, Rust, Scala); polyglot mindset with language-agnostic design thinking.
• Mastery of distributed systems: event-driven architecture, eventual consistency, high-availability design, and fault-tolerant microservices.
• Expert-level command of container orchestration (Kubernetes, Docker) and cloud-native infrastructure patterns.
• Exceptional communication and leadership skills — able to drive clarity and alignment across engineering, product, and executive audiences.
• Strong computer science fundamentals: data structures, algorithms, concurrency, and systems design.
• A track record of delivering greenfield projects from zero to production at scale, with full ownership of quality, security, and reliability.

Bonus Skills

• Experience leveraging AI capabilities (LLMs, generative AI, co-pilot tooling) in product development workflows — either as a feature builder or as a force-multiplier for engineering productivity. 
• Hands-on experience building AI-powered features into SaaS products: integrating model APIs, designing prompt pipelines, or building AI-assisted developer experiences.
• Background in data protection, backup, disaster recovery, or storage infrastructure.
• Experience in platform or infrastructure engineering serving other engineering teams as internal customers.

What You’ll Get

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently located outside India, Veeam reserves the right to decline the application. 

#LI-KP1

About the Role

We are looking for a Staff Site Reliability Engineer, you will serve as a hands-on technical leader within the SRE team, guiding senior engineers, influencing product development teams, and ensuring the systems we operate are built to be reliable, scalable, and observable from the ground up.

You will drive strategic initiatives, mentor others in the practice of SRE, and help define architectural best practices across our platform. This role is pivotal in aligning teams, enforcing high standards, and scaling SRE principles globally within Veeam.

What You’ll Do

Reliability Engineering & Resilience:

• Act as a technical authority in your area, mentoring senior engineers and guiding design choices that improve service reliability and resilience
• Lead the definition and enforcement of SLIs, SLOs, and error budgets; drive adherence across engineering teams
• Collaborate with Staff peers across teams to align strategy and champion shared reliability standards and goals
• Partner with development and product teams to proactively design for failure, build resilient architecture, and operationalize reliability from the start

Observability & Operational Excellence:

• Drive company-wide adoption of observability best practices and tooling
• Ensure metrics, logs, and traces provide deep, actionable insights across systems
• Lead complex incident responses, postmortems, and systemic reliability improvements
• Promote and enforce a blameless culture of learning and continuous improvement

Engineering at Scale:

• Lead initiatives in infrastructure as code, deployment automation, and resilience testing
• Influence the development and adoption of chaos engineering practices and release validation frameworks
• Partner with platform and security teams to ensure production readiness

Collaboration & Culture:

• Work closely with your peer Staff Engineers to plan, align, and deliver against reliability goals
• Provide architectural guidance and advocate for engineering rigor and consistency
• Represent the SRE team in technical leadership forums and product planning discussions

What You’ll Bring

• 8+ years of experience in a Software Engineering or SRE role, including technical leadership
• Demonstrated experience mentoring and guiding senior engineers
• Deep expertise in building distributed systems on public cloud (Azure preferred)
• Strong skills in programming (e.g., JS, Go, Typescript, Java, or C#)
• Hands-on experience with observability tooling (e.g., Prometheus, Grafana, OpenTelemetry)
• Mastery of infrastructure automation tools (Terraform, Pulumi) and container orchestration (Kubernetes)
• Ability to communicate clearly across geographies and disciplines

Bonus Skills

• Experience leading SRE initiatives across multiple product teams
• Background in chaos engineering, incident learning, or performance and load testing
• Familiarity with global compliance standards (ISO, SOC 2, GDPR, FedRAMP, CMMC)

What You’ll Get 

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently located outside India, Veeam reserves the right to decline the application.

#LI-IU

So, what’s the role all about?

Our company is seeking a highly skilled Technical Manager, Engineering with expertise in writing software with real time constraints to join our software development team. We are looking for an energetic, passionate software leader who thrives on successfully releasing products to the market, an established R&D leader, passionate about building and operating cloud native and highly distributed products that are used by millions of users in a SaaS business model, has a deep understanding of agile development methods and can lead a team of highly qualified software engineers. 

How will you make an impact? 

• Team Leadership:
• Lead empathetically and coach engineering teams, fostering a collaborative environment to provide technical leadership to achieve project goals. 
• Empower team members to make technical decisions, instil sense of ownership and self-organize.
• Hands-on with coding, practiced in Claude Code, Git Hub copilot, must have latest AI skills.
• Work closely with team members and provide technical guidance where required.
• Conduct regular performance reviews and provide constructive feedback to team members. 
• Manage all aspects of the team such as hiring, reviews, mentoring and promotions
• Provide worldwide support to our customers, handle incident bridges & customer escalations
• Prioritize, assign and manage department activities and projects in accordance with the R&D departments goals and objectives.
• Adjust hours of work, priorities and staff assignments to ensure efficient operation based on workload.
• Play major role in envisioning and execution of next gen plans (e.g. architecture) to achieve longer term strategic objectives of the organization.
• Identify and address roadblocks that hinder team productivity, including organizational obstacles, resource constraints, and dependencies. 
• Collaborate with other departments to remove impediments that require cross-functional support. 

Stake Holder Management

• Work with the line of business to define the product roadmap and strategy.
• Communicate effectively with product owners, technical architects, business stakeholders, and other cross-functional teams to align on project goals and priorities. 
• Manage expectations and provide transparent updates on project progress. 
• Address concerns and mitigate risks proactively. 

Agile Methodology

• Perform sprint wise planning and development of short, medium, and long-term plans to achieve strategic objectives.
• Create estimations for projects in collaboration with architects, developers and QA
• Facilitate effective sprint reviews and demonstrations to stakeholders
• Formulate metrics for quality and productivity improvement

Technical Oversight

• Actively guide and mentor the team to develop features to meet functional, documentation and quality while obviating roadblocks.
• Review technical designs and architecture to ensure quality, scalability, and maintainability. 
• Monitor code quality and identify areas for improvement through code reviews. 
• Collaborate with technical leads to resolve complex technical challenges and make informed technology decisions
• Drive and impact all current processes related to software development and improvements across the org as necessary.

Continuous Improvement:

• Encourage a culture of continuous improvement within the team by analyzing project metrics, identifying areas for optimization, and implementing necessary changes. 
• Promote knowledge sharing and cross-training among team members to enhance overall team capabilities. 

Have you got what it takes?

• Bachelor/Master of Engineering Degree in Computer Science, Electronic Engineering or equivalent from reputed institute
• 15+ years of experience in Software development.
• At least 3 years' experience in managing multiple teams of software developers including first-line Managers , Architects and Product Managers.
• Proven track record of managing the development of enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem.
• Experience developing and supporting multi-tenant cloud-native software delivered as-a-Service (SaaS).
• Experienced in VoIP, telecom, Media handling with protocols such as SIP, SDP, RTP, RTCP.
• Have knowledge of Inbound, Outbound and most aspects of CCaaS.
• Good exposure to Service Oriented Architecture and associated design patterns for development, deployment, and maintenance.
• Familiar with DevOps processes and tools employed in SaaS architectures to support CI/CD and monitoring.
• Familiar with Quality targets and SLAs for SaaS applications.
• Experience of product development using C++, C# technologies and frameworks like .Net.
• Familiarity and/or experience with public cloud infrastructures and technologies such as Amazon Web Services (AWS).
• Experience working abroad or with global teams is preferred.
• Demonstrated ability to deftly influence others, especially in sensitive or complex situations.
• Deep experience with agile software development techniques and pitfalls.
• Excellent communication skills, problem-solving and decision-making skills.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID- 10696
Reporting into: Director, Engineering, CX
Role Type: Individual Contributor

The Role

At Addepar, we are looking for an experienced Automation Specialist-Operations to design, develop, and deploy enterprise-grade robotic process automations. The role is ideal for a UiPath expert who can operate independently, deliver high-quality solutions, and collaborate effectively with internal product, engineering and operations teams.

What You’ll Do:-

Process Assessment & Solution Design

• Review business requirements and assess automation feasibility.
• Define and document the automation solution design (PDD / SDD).
• Identify reusable components and develop modular solutions.
• Develop custom activities using UiPath SDK

Development & Testing

• Develop, debug and test workflows using UiPath Studio / Orchestrator.
• Implement robust exception handling, logging, alerting and configuration management.
• Conduct UAT with business stakeholders and incorporate feedback.
  
  

Deployment & Handover

• Package and deploy automations to UiPath Orchestrator (dev, test, prod) in a secure and maintainable manner
• Prepare documentation and handover materials for internal support teams.
• Provide knowledge transfer and brief training sessions as needed.
  
  

Optimization & Support

• Monitor bot performance and handle stabilization post-deployment.
• Recommend and implement performance improvements.

Who You Are:-

Technical Skills required:

• 4+ years of relevant experience in similar area.
• 3+ years hands-on UiPath experience
• UiPath Advanced RPA Developer (UiARD) certification (Preferred)
• Prior experience of developing of automation in finance, data operations, or enterprise automation domains
• Strong proficiency in UiPath - Studio, Orchestrator, Assistant, Unattended Bots and Attended Bots 
• Hands-on with REFramework and custom library development 
• Experience with REST APIs, Excel, email automation, file I/O, integration with cloud services (preferably AWS services), JSON/XML data formats
• Exposure to Document Understanding, AI Center, and attended/unattended bots
• Basic scripting: VB.NET / C#  / Python 
• Source control: DevOps -like CI/CD, GitHub 

LLMs, Claude, BI and Analytics (is preferred)

• Familiarity with web automation scenarios, 

Soft Skills:

• Strong analytical and problem-solving mindset
• Self-driven and able to deliver with minimal supervision
• Able to work with cross-functional teams (Operations, Engineering, Product, QA)
• Clear communicator with good documentation discipline
• Collaborative approach with cross-functional teams

Performance Expectations/Metrics

• Delivery of automation processes per agreed milestones and quality standards
• Code quality and stability (defects or incidents post-deployment)
• Reusability and maintainability of code
• Timely reporting of progress and blockers
  

  Important Note: This role requires working from our Pune office 3 days a week (hybrid work model)

So, what’s the role all about?

NiCE is looking for a Senior Site Reliability Engineer. Candidates will work supporting large complex enterprise software clients including applications, servers, SQL, network and must have excellent problem-solving skills. As we expand our customer deployments, we are currently seeking an experienced SRE to deliver insights from massive scale data in real time. Specifically, we are searching for someone who brings fresh ideas, demonstrates a unique and informed viewpoint, and enjoys collaborating with a cross-functional team to develop real-world solutions and positive user experiences at every interaction.

How will you make an impact?  

• Run the production environment by monitoring availability and taking a holistic view of system health
• Build software and systems to manage platform infrastructure and applications
• Improve reliability, quality, and time-to-market of our suite of software solutions
• Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating to continually improve
• Provide primary operational support and engineering for multiple large distributed software applications
• Gather and analyze metrics from both operating systems and applications to assist in performance tuning and fault finding
• Partner with development teams to improve services through rigorous testing and release procedures
• Participate in system design consulting, platform management, and capacity planning
• Create sustainable systems and services through automation and uplifts
• Balance feature development speed and reliability with well-defined service level objectives

Have you got what it takes?

• 4+ years programming/scripting experience with any of the following: (Go, Python, .Net (C#), Node)
• Bachelor’s degree in computer science, Engineering, or related field (or equivalent experience).
• 6-8 years of working experience in a similar role, with a focus on systems engineering, automation, and reliability.
• Proficiency in at least one programming language (e.g., Python, Go, Java, C#) and experience with scripting languages (e.g., Bash, PowerShell).
• Deep understanding of cloud computing platforms (e.g., AWS), the working and reliability constraints of some of the prominent services (e.g., EC2, ECS, Lambda, DynamoDB etc)
• Experience with infrastructure as code tools such as CloudFormation, Terraform.
• Deep understanding of CI/CD concepts and experience with CI/CD tools such as Jenkins, GitLab CI/CD, or CircleCI.
• Strong knowledge of containerization technologies (e.g., Docker, Kubernetes) and microservices architecture.
• Experience with monitoring and observability tools (e.g., Prometheus, Grafana, ELK stack, Cloudwatch).
• Excellent problem-solving skills and the ability to troubleshoot complex issues in distributed systems.
• Experience of Incident management and blameless postmortems that includes driving the incident response efforts during outages and other critical incidents, resolution, and communication in a cross-functional team setup.

You will have an advantage if you also have:

Kubernetes + certification, Grafana , AWS, Azure, DevOps experience.

 What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 8124

Reporting into: Tech Manager

Role Type: Individual Contributor

Role Summary

We are seeking a Principal Engineer (.NET) to lead the architecture, design, and delivery of scalable, high-performance SaaS platforms. This role merges technical expertise with strategic leadership, ensuring robust system design and engineering excellence while facilitating communication between our Pune and Boston (US) teams.

As a senior technical leader, you will oversee complex team initiatives, set architectural direction, and guide the development of solutions using the Microsoft technology stack.

Product & Technical Context

• Large-scale SaaS / enterprise platforms
• Backend: .NET / .NET Core (C#), ASP.NET Core, Entity Framework ● Architecture: Microservices, distributed systems, event-driven architecture ● Cloud: Microsoft Azure (preferred) or AWS.

Infrastructure & Tools:

• Azure Kubernetes Service (AKS), App Services
• Azure SQL, NoSQL databases
• Messaging systems (Service Bus / Kafka / RabbitMQ)
• CI/CD (Azure DevOps / GitHub Actions)
• Frontend: Angular / React (ecosystem awareness preferred)

Key Responsibilities

Architecture & System Design

• Lead system-level architecture and design for complex distributed systems.
• Develop AI-powered features that utilize large language models to enhance user workflows.
• Translate business requirements into scalable, secure, and maintainable solutions.
• Define and implement:
• Microservices architecture
• API-first design
• Event-driven systems

• Produce and maintain:
• High-Level Designs (HLDs), Low-Level Designs (LLDs)
• Architecture diagrams
• Technical documentation

• Ensure systems meet non-functional requirements:
• Scalability, performance, availability, security

Technical Leadership & Execution

• Drive architecture discussions and technical decisions across teams.
• Act as the go-to expert for the .NET ecosystem and system design.
• Stay hands-on with coding and solutioning as needed.
• Own the delivery of large-scale, cross-team initiatives.

Engineering Excellence & Best Practices

• Define and enforce:
• Coding standards
• Design patterns
• Testing strategies
• CI/CD best practices

• Ensure high-quality, maintainable, and performant codebases.
• Promote the adoption of modern engineering practices and tools.

Cloud & Infrastructure

• Architect and optimize solutions on Microsoft Azure.
• Work with:
• AKS / Kubernetes
• Azure services (App Services, Functions, Storage, Networking).
• Ensure:
• Cost optimization
• Performance tuning
• High availability and fault tolerance

Problem Solving & Decision Making

• Address complex technical challenges at scale.
• Conduct buy vs build analysis.

Make decisions considering:

• Performance
• Cost
• Maintainability
• Long-term scalability

Leadership & Mentorship

• Mentor engineers across teams and levels.
• Drive technical excellence and knowledge sharing.
• Support team growth, hiring, and succession planning.
• Serve as a technical role model within the organization.

Collaboration & Stakeholder Management

• Collaborate closely with:
• Product managers
• Engineering leaders
• Business stakeholders

• Align technical solutions with business goals.
• Effectively communicate complex technical concepts to stakeholders.

Required Skills & Experience

• 10+ years of experience in software engineering.
• Strong expertise in:
• C# / .NET / .NET Core / ASP.NET Core.

• Proven experience in:
• Designing scalable distributed systems.
• Microservices architecture.
• API design and integrations.

• Hands-on experience with:
• Microsoft Azure (must-have).
• Kubernetes / Docker.
• CI/CD pipelines.

• Strong understanding of:
• Design patterns & architecture principles.
• Performance optimization.
• High availability & fault tolerance.

• Experience with:
• SQL (Azure SQL / SQL Server).
• NoSQL databases.
• Messaging systems.

What Success Looks Like

• Scalable and well-architected systems that support business growth.
• Strong engineering practices adopted across teams.
• High system reliability, performance, and maintainability.
• Teams empowered through strong technical leadership and mentorship.

Why This Role Matters

This is a high-impact leadership role where you will define architecture at scale, influence multiple teams, and shape the technical direction of critical platforms. You will play a vital role in ensuring long-term system sustainability, innovation, and engineering excellence.

ABOUT US

Ensono is a hybrid IT services provider that sees a world in transformation. We understand the world of business has become more complex, layered, and interdependent because we’re enabling the IT infrastructure for that transformation. Our clients are some of the most innovative and forward-thinking companies in the world and we help keep their businesses thriving. With nearly 50 years of experience, we optimize and modernize IT infrastructure by amplifying the power of mainframes and mid-range servers with the agility of cloud. Check us out at www.ensono.com.

Required Skills & Experience:

• Hands-on experience with .NET C# platforms.
• Experience with Azure cloud services and Azure DevOps (CI/CD, Test Plans, environment management).
• Experience designing, implementing, and automating non-UI tests for .NET C# applications and cloud-based systems.
• Experience with Behaviour driven design (BDD) Automation
• Experience with SQL
• Understanding of CI/CD practices and release management in .NET environments.
• Excellent analytical, problem-solving, and communication skills.

Desirables:

• Hands-on experience with MQ technologies
• Experience with AI / agentic workflows
• Experience with SpecFlow/Reqnroll and NUnit
• Experience with performance testing

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request

Modernization Technology Consultant Senior

About the role and what you'll be doing

Are you ready to step into a leadership role on an engineering team that is helping to modernize clients’ mainframe solutions? In this role, you will be working with a team of experts responsible for delivering a quality product to the client on schedule. ExperSolve, an Ensono company, migrates legacy applications to modern platforms, such as Java Spring and C# .NET, using automated tools. The Senior Modernization Software Engineer will be responsible for taking the lead on projects, developing the core classes for the client’s modernized environment, and interfacing with customers.

For local applicants, there will be opportunities to work with the team offshore in India (Pune/Bangalore/Chennai/Hyderabad), but this position can be remote as well.

Responsibilities:

• Leading client meetings and interaction, being the relentless ally for the client and unleashing them to do great things
• Applying Java or C# coding skills in an Eclipse or Visual Studio modernization environment
• Developing our core Java or C# libraries for modernized environments
• Assume technical leadership on projects to test modernized code to ensure it is performing as intended.
• Ensure that problems are appropriately analyzed, and code corrections and improvements properly implemented.
• Providing consultation and teachable moments to more junior members of the team

We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all the Preferred Qualifications, we still encourage you to apply.

Required Qualifications  

• 5+ years of coding experience in Java or C#, SQL
• Experience in software testing, debugging, troubleshooting
• Problem solving, communication, and teamwork skills
• Experience with -
  • Object-oriented programming in Java, C#, or similar languages
  • Eclipse or Visual Studio
  • Spring or .NET
  • Relational Databases (SQL/MYSQL/ORACLE)

Preferred Qualifications

• Experience in mentoring junior colleagues on the team
• Familiar with AWS and Azure cloud technologies
• Undergraduate/Post Graduate degree, coding boot camp certification, or equivalent experience
• Familiarity with legacy languages or databases - Mainframe, IDEAL, COBOL, CICS, JCL,Datacom,DB2

Primary Location City/State:

Pune, IN - Qubix, Maharashtra

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

About Us (Ensono)

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.

Application Developer – Commercial Application 

Job Description 
 

We are seeking a skilled Application Developer to join our Commercial Applications team, with a primary focus on supporting and enhancing DocuSign CLM (Contract Lifecycle Management). In this role, you will extend and optimize DocuSign CLM functionality, integrate it with other business platforms, and ensure it meets evolving enterprise needs. You will collaborate within a dynamic team environment and work independently to deliver high-impact solutions. 
 

Key Responsibilities 
 

• Administer, analyze, design, program, debug, test, and modify software enhancements to meet stakeholder requirements for platforms such as DocuSign CLM, GoTransverse, and ServicePath 

• Translate internal client requirements into robust application features and creative prototypes 

• Perform unit, integration, functional, and non-functional testing to ensure quality and reliability 

• Troubleshoot and debug applications, resolving issues efficiently 

• Evaluate existing applications to update and add new features, focusing on scalability and maintainability 

• Develop comprehensive technical documentation and handbooks to accurately represent application design and architecture 

• Maintain the security and integrity of application software, following enterprise security protocols 

• Collaborate with cross-functional teams and communicate effectively with stakeholders and leadership 

• Manage competing priorities and thrive in a fast-paced, evolving environment 

Qualifications 
 

Basic Requirements: 

• 3–6 years of professional experience in application and software development 

• 3–6 years of hands-on coding experience in languages such as Python, C#, JSON, Java, SQL, XML, HTML, CSS, etc. 

• Bachelor’s degree in computer science, Information Technology, or a related field 

• Experience working in a global team setting and for a US-based company 

• Excellent verbal and written communication skills 

• Ability to understand commercial business processes and customizations related to billing, including CPQ (ServicePath), Salesforce, Workday, and DocuSign CLM 

• Working knowledge of the Quote-to-Cash process and application development lifecycle 

• Experience with API integrations for enterprise systems; demonstrated ability to write Web Services (RESTful, SOAP) and fault-tolerant code 

• Experience in both waterfall and agile development frameworks 

• Strong problem-solving, critical thinking, and analytical skills 

Preferred Skills and Experience 

• 3–6 years hands-on experience supporting DocuSign CLM is a plus 

• Advanced working knowledge of DocuSign CLM+, DocuSign IAM, or DocuSign Navigator 

• Excellent time management and organizational skills 

• Experience with complex billing structures (e.g., consumption/usage-based billing models) 

• Keen attention to detail and strong interpersonal skills 

• Project management experience is a plus 

• Familiarity with generic AI platforms (e.g., Azure AI, Gemini) is a plus 

• Ability to adapt to new technologies and drive continuous improvement 

About the Position

Reporting to the Software Engineering Manager and as a member of the Development team at IDC, the Associate Software Engineer supports the development of high quality and performant software solutions that address the diverse needs of our customers.

In this role, you will collaborate with senior engineers and cross-functional teams to develop and maintain software systems, contribute to data engineering initiatives, and support the full software development lifecycle. This position offers an opportunity to grow technical expertise while working on large-scale data systems and modern cloud technologies.

Candidate Requirements and Qualifications

• 1–3 years of experience in Python programming with a basic understanding of data structures and algorithms.
• Exposure to developing or maintaining data pipelines for structured or unstructured datasets.
• Familiarity with Python-based data processing and web scraping tools such as Beautiful Soup or similar libraries.
• Basic knowledge or exposure to cloud-based data technologies such as Azure Data Lake, Azure Data Factory, or Azure Databricks is desirable.
• Working knowledge of SQL or similar relational databases is required.
• Exposure to additional programming languages such as C#, Java, or similar is a plus.
• Strong problem-solving mindset and ability to write clean, maintainable code.
• Good communication and collaboration skills, with a willingness to learn from senior engineers and contribute to team success.
• Demonstrated curiosity and eagerness to learn new technologies in a fast-paced engineering environment.

Key Accountabilities & Duties

• Assist in developing, testing, and maintaining data pipelines and software systems that support large-scale data processing.
• Support efforts to improve data reliability, performance, and quality within existing systems.
• Work collaboratively with software engineers, data analysts, and data scientists to prepare and manage datasets used in analysis and applications.
• Participate in code reviews, testing, and debugging to ensure software quality and performance.
• Contribute to the development and maintenance of databases and data processing systems.
• Follow best practices in software development, including documentation, testing, and version control.
• Support the team in maintaining and improving data engineering workflows and processes.
• Continuously learn new tools, frameworks, and technologies to improve development capabilities.

About the Position

Reporting to the Software Engineering Manager as a member of the Development team at IDC, the Software Engineer is responsible for delivering quality and performant software and design to handle the vast array of use cases that our customers have today. This role is responsible for developing software solutions by learning information needs, discussing with managers, studying systems flow, data usage, finding problem areas, coming up with solutions, and following the software development lifecycle.

Candidate Requirements and Qualifications

• 3-5 years of experience in Python programming and data structure and algorithms.
• Experience in developing data pipelines for large-scale, complex datasets from varieties of data sources.
• Data engineering expertise with strong experience working with Python, Beautiful Soup, and web scraping.
• Knowledge with cloud-based data technologies such as Azure Data Lake, Azure Data Factory, and Azure Data Bricks is optionally desirable.
• Moderate coding skills. SQL or similar is required. C# or other languages are strongly preferred.
• Outstanding communication and collaboration skills. You can learn from and teach others.
• Strong drive for results. You have a proven record of shepherding experiments to create successful shipping products and services.

Key Accountabilities & Duties

• Develop, test, and maintain architectures, such as databases and large-scale processing systems, using high-performance data pipelines.
• Recommend and implement ways to improve data reliability, efficiency, and quality.
• Identify performant features and make them universally accessible to our teams across EE.
• Work together with data analysts and data scientists to wrangle the data and provide quality datasets and insights to business-critical decisions.
• Take end-to-end responsibility for the development, quality, testing, and production readiness of the services you build.
• Define and evangelize data engineering best standards and practices to ensure engineering excellence at every stage of the development cycle.
• Act as a resident expert for data engineering, feature engineering, and exploratory data analysis.

Performance Engineer (Senior / Specialist)

What’s the role?

You will design, execute, and evolve performance engineering practices across a distributed platform, ensuring systems scale reliably under real-world conditions. This role blends hands-on testing, system analysis, and automation, with growing use of AI-assisted tooling to improve speed and insight.

How will you make an impact?

• Design and execute performance, load, and scalability tests across services and systems.
• Analyze throughput, latency, and system behavior under realistic usage patterns.
• Identify and diagnose performance bottlenecks across application, API, and database layers.
• Collaborate with engineering teams to improve system performance and scalability early in the lifecycle.
• Build and maintain performance test suites and reusable frameworks.
• Integrate performance testing into CI/CD pipelines to enable continuous validation.
• Define and track performance baselines, SLAs (Service Level Agreements), and key metrics.
• Use AI-assisted tools to accelerate test creation, analysis, and anomaly detection.
• Contribute to best practices and standards for performance engineering across teams.
• Support production investigations and provide data-driven recommendations.

Have you got what it takes?

• 7–12 years of experience in performance testing or performance engineering.
• Strong hands-on experience with tools like JMeter, Gatling, BlazeMeter, or similar.
• Solid programming skills in Java, C#, or similar.
• Strong understanding of microservices, APIs, and distributed systems.
• Experience analyzing system performance metrics and bottlenecks.
• Familiarity with CI/CD pipelines and automated testing workflows.
• Experience with API testing and automation.
• Strong problem-solving and analytical skills.

Nice to have

• Experience with cloud environments (AWS/Azure).
• Familiarity with observability tools (Grafana, Prometheus).
• Experience with production traffic modeling and usage simulation.
• Exposure to AI/LLM-based tools for testing or analysis.

Tech stack (expected exposure)

• Performance tools: JMeter, Gatling, BlazeMeter
• Java or C#
• CI/CD tools (Jenkins or equivalent)
• Git/GitHub
• API tools (Postman or similar)
• Observability tools (Grafana or similar)
• Cloud platforms (AWS/Azure)

Req ID: 10553
Reporting into: Tech Manager, Engineering, CX 
Role Type: Individual Contributor 

Tech Manager (Engineering) – Performance & Platform Excellence

How will you make an impact?

• Lead and grow a high-performing engineering team focused on performance, scalability, and reliability across the platform.
• Define and drive a performance engineering strategy adopted across multiple product teams.
• Manage a center of excellence, setting standards, frameworks, and governance for performance testing and scalability.
• Lead evolution of performance testing frameworks and tooling (JMeter, BlazeMeter, Gatling, or equivalent).
• Lead the development of AI-enabled testing and analysis capabilities to improve efficiency, insight, and coverage.
• Integrate performance testing into CI/CD pipelines, enabling early detection and prevention of production issues.
• Partner with architecture, product, and engineering teams to identify risks and influence system design for scale.
• Enable teams with production-like testing environments, tooling, and data strategies.
• Provide clear visibility into performance health, risks, and roadmap progress.

Have you got what it takes?

• 5+ years of experience leading engineering teams in complex, distributed environments.
• Strong hands-on background in Java or C# (.NET).
• Proven experience in performance engineering, including load, stress, and scalability testing.
• Hands-on experience with tools such as JMeter, BlazeMeter, Gatling, or similar.
• Strong understanding of distributed systems, microservices, and system bottlenecks.
• Experience integrating testing into CI/CD pipelines and release processes.
• Experience applying or experimenting with AI/LLM-based tools to improve engineering workflows.
• Ability to lead at both strategic and execution levels.

Nice to have

• Experience with cloud platforms (AWS/Azure) and containerization (Docker, Kubernetes).
• Familiarity with observability and monitoring tools (Grafana, Prometheus).
• Experience building internal platforms or shared frameworks.
• Experience driving adoption of engineering standards across teams.

Tech stack (expected exposure)

• Java or C# / .NET
• Performance tools: JMeter, BlazeMeter, Gatling
• CI/CD tooling (Jenkins or equivalent)
• Git/GitHub
• Observability tools (Grafana or similar)
• Cloud (AWS/Azure)
• Scripting (Python or similar)

Requisition ID: 10543

Reporting into: Tech Manager

Role Type: Individual Contributor

So, what’s the role all about

Our company is seeking a highly skilled Software Engineer with expertise in .NET technologies to join our software development team. As a Software Engineer, you will be responsible for designing, developing, and maintaining software applications that meet business needs and specifications.

How will you make an impact?

• Develop and maintain software applications using .NET technologies
• Collaborating with other members of the development team to ensure that software designs are aligned with overall project objectives.
• Write high-quality code that meets software development best practices
• Participate in code reviews to ensure code quality and maintainability
• Contributing to the development of technical documentation, user manuals, and other materials related to software development.
• Stay up to date with emerging trends and technologies in software development

Have you got what it takes?

• Bachelor's degree in Computer Science, Software Engineering, or a related field
• 2 to 5 years of experience in software development using .NET technologies.
• Strong knowledge of C#, .NET, .NET Core, and other .NET frameworks.
• Strong understanding of Object-Oriented Programming (OOP) concepts and design patterns
• Solid understanding of software development best practices, including software design patterns, testing strategies, and source control.
• Knowledge of database design and development using SQL Server or another relational database management system
• Proficiency in software development tools such as Visual Studio, Git, and JIRA
• Ability to work effectively in a team environment and communicate technical concepts to non-technical stakeholders
• Strong problem-solving and analytical skills
• Excellent written and verbal communication skills
• Ability to work independently and as part of a team.

What’s in it for you?

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

• At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Req ID: 10000
Reporting into: Tech Manager, Engineering, CX
Role Type: Individual Contributor

About the Position

The Algorithm Developer is responsible for developing and maintaining the optimization engines and ancillary calculations in our products. These form a core part of the overall company’s platform offering and require in-depth domain knowledge and mathematical programming experience. Not only does this role address the platforms content software development needs, but it also covers the technical support element to the business. This includes interaction with clients to understand the domain issues they are trying to solve, as well as the implementation of these solutions.

Key Accountabilities and Duties
Algorithm Design and Development:

• Research new and emerging technologies in the energy domain (concentrating on specific areas, e.g. transmission developments, market rules, etc.)
• Propose concise and performant formulation specifications for new features required
• Develop the proposed feature/s while maintaining high quality coding standards (see “High Code Quality Contribution” accountability)
• Design, develop, review, re-factor, and maintain software with quality and performance in mind
• Collect feedback from design and technical staff on development needs
• Conduct technical testing to resolve existing or introduced problems
• Engage in requirement specification process for new software functionality
• Produce technical documentation such as incremental design specifications and user manuals.

Technical Support:

• Liaise with colleagues and clients to reproduce and correct any defective software
• Provide technical advice and suggestions to customers
• Ensure high priority items are addressed urgently, providing timely responses
• Understand the clients query, answering technical queries concisely in language they understand (i.e. understand the domain).

High Code Quality Contribution:

• Produce concise high-quality code, with performance and memory considerations at the forefront of any design
• Develop and demonstrate functionality through PoC (proof of concept) builds
• Understand core programming paradigms
• Experience with core development fundamentals, e.g. system architecture, memory management, parallel processing, base classing, etc.
• Add to engineering team’s culture of high code quality.

Global Team Interaction and Collaboration:

• Seek support from local and global developer teams when required
• Recommend solutions and options to global team when required
• Participate in global projects and attend stakeholder meetings, as and when required (often outside of “normal” work hours, due to the global nature of the meetings).

Required Knowledge, Skills and Experience:

• 3+ years of experience with .NET (including VB.NET and C#), and other development languages (e.g. C++, Python, etc.)
• Strong mathematical skills, with solid theoretical background in numerical analysis and optimization techniques
• Experience working in an Agile development environment
• Experience with linear and mixed integer programming tools
• Familiarity with analytical tools, such as Unit Commitment, Economic Dispatch, Load Flow, Contingency Analysis, etc.
• A deep understanding of Operations Research
• Strong knowledge and experience working with complex models
• Strong knowledge and experience working with energy system modelling and simulation, analysis and operation, optimization and numerical analysis methodology.
• Ability and willingness to work independently and collaboratively
• Ability to interact effectively with team members
• Ability and desire to effectively present to others
• Driven and passionate about the code and products being produced.

Education:
• Bachelor's Degree in Computer Science or a related field / Master’s in operations research, Industrial Engineering, or other related field. 
• Post graduate degree (MSc, PhD, etc.), comp science, Maths, in relevant field.

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn 

THE OPPORTUNITY

CONTEXT: 

Our RUN department, international in scope (EMEA, AMER, APAC) and in full growth, is made up of around fifty experts leveraging IVALUA procurement solutions for our customers post go-live. The team is still growing in order to guarantee the satisfaction of a growing number of customers.

ROLE: 

Here at Ivalua, we are currently looking for a Associate Customer Application Engineer. You will be reporting to the RUN Manager of the technical customer support team and you will be responsible for managing the customer relationship on the maintenance of the applications in operational and technical terms. You will own enhancements, Upgrades and Application Performance Tuning Activates. You will be trained and certified on our Buyer application (SaaS Source-to-Pay software package).

WHAT YOU WILL DO WITH US 

• Manage the customer relationship. Gather business requirements and analyze the impact on the implemented solution. 
• Advise Customers on procurement leading practices and configuration management.
• Use Ivalua Buyer technical framework (C# .NET & SQL) to configure and customize Ivalua Buyer solution to meet specific business requirements
• Reverse engineering and debugging to solve project issues throughout all phases of the implementation cycle
• Develop advanced configuration knowledge and show strong technical creativity skills to leverage configuration features in order to limit custom code
• Interact with R&D team for product features
• Manage deliveries and solve technical operational issues
• Contribute to peer code review

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

• Minimum 1 year of experience in software development, primarily in C#, .NET and SQL Server
• Ability to understand complex functional and technical environments and communicate technical concepts to non-technical people
• Comfortable looking for configuration solutions versus new coding and development
• Functional knowledge of SRM, Supply Chain, and/or Procurement is a plus

Soft Skills :

• BE/BTech or Masters degree in Computer Engineering, Computer science, or a closely related field or foreign equivalent. Procurement domain will be an added advantage.
• Excellent written and verbal communication skills  and at ease in a multicultural environment
• Manage client relationships, self-driven, results oriented, strong leadership and exceptional communication skills.

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology, Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) :                                   

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans - Ivalua Linkedin

Experience Life At Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

#LI-NS1

Overview

We are looking for Senior Software Engineers based in Pune to join the engineering team to help with our ongoing growth and expansion! Your focus would be on building products using Javascript and Typescript and a core Object-Oriented Programming language like Java/C++/C#. We have a complete CI/CD software lifecycle and an evolving services-oriented architecture hosted in AWS. We require Senior Software Engineers with a strong focus on AI-Native development. Proficiency in utilizing various Agentic coding tools to significantly amplify impact and accelerate implementations is essential for this role.

As a Senior Software Engineer, you’ll help shape how students, educators, and institutions interact with our technology. Whether it’s building a seamless class discovery flow, improving accessibility and performance, or integrating AI into real-time classroom experiences, your work will directly impact how people learn every day. You’ll collaborate with Product, Design, and Engineering to create fast, elegant, and responsive interfaces that bring our innovations to life.

About Nerdy:

At Nerdy (NYSE: NRDY) -  the company behind Varsity Tutors - we’re redrawing the blueprint of learning. Our Live + AI™ platform fuses real-time human expertise with proprietary generative-AI systems, setting a new bar for measurable academic impact at global scale. We recruit the kind of technologists and operators you’d bet on as solo founders - people who turn ambiguous problems into shipping code, iterate faster than markets move, and compound their advantage with every data point. In an era where great employees can deliver 10-times the leverage of the merely good, we back those who play to win.

Fortune favors the bold. Join us.

How we compete:

• AI-Native at every level
  From the CEO to day-one hires, everyone builds and ships with generative AI. If you’re not wielding AI, you’re not done.

• Entrepreneurial velocity
  Move at founder speed, prototype in hours, and measure in real user outcomes. Slow teams die.

• Free-market rigor
  Ideas rise or fall on merit and results - no committees, no politics, no cap on upside.

• Full-stack ownership
  You design, build, and run what you ship; accountability is a feature, not a bug.

• Reward for contribution
  Pay rises with impact, not years. Outstanding results earn outsized rewards. We evaluate both what you achieve and howyou achieve it: living our leadership principles and using AI effectively are formally measured and rewarded.

• Relentless exploration
  Push the frontier of generative AI in live learning and - because only the paranoid survive - questioning every legacy assumption along the way.

• Is Apolitical
  You stay focused on mission-aligned outcomes, not distractions or unrelated causes.

If you’re a technically minded builder who thrives on open competition, personal responsibility, and the chance to redefine how the world learns - while continually stretching the limits of what generative AI can do - come do the most ambitious and rewarding work of your career here. Learn more at nerdy.com.

Nerdy’s shareholder letters below explain our latest products and strategy:

• Q4-2025 Shareholder Letter
• Q3-2025 Shareholder Letter
• Q2-2025 Shareholder Letter

Qualifications:

• Experience with Javascript and Typescript.
• Experience with a core Object-Oriented Programming language like Java/C++/C#
• Familiarity with backend services & technologies is a plus
• Experience with deployment systems (e.g. GitHub Actions, AWS CodeDeploy).
• Familiarity with AWS Services (e.g. RDS, Lambda, EC2, et cetera).
• Familiarity with the Linux operating system and command-line tools.
• Understanding of OO design, algorithms, and data structures.
• Aptitude to quickly learn new languages and technologies as necessary.
• Experience developing websites that are visited by thousands of visitors daily.
• Experience with enhancing SEO performance.
• Experienced with AI-native tools that enhance productivity and speed (e.g., Cursor, Make, Supabase, Netlify, Claude Code, n8n, Firecrawl, ChatGPT, Grok, Bolt, Vercel, etc).
• Understand and appreciate that Nerdy is an apolitical company and that we can have the largest impact if we are united in our focus on helping people learn and not divided or distracted by advancing unrelated causes.
• Computer Science or related degree preferred.
• Fluent in English.

Responsibilities:

• Write performant, maintainable code that is easy to read and well-documented.
• Write automated tests to thoroughly validate the correctness of your code.
• Deploy large-scale web applications.
• Have a focus on quality, and operate iteratively to get from good to better.
• Be a part of your team’s on-call rotation; we all own our code end-to-end from development to deployment to operations.
• Come ready to learn from some of the best and brightest in the industry.
• Work independently and collaboratively in a dynamic and fast-moving team.
• Be effective in a team environment working with fellow engineers, product management, and design.

Unlock Your Full Potential at Nerdy:

Join our worldwide team—work from home, get great pay, and help shape the future of learning. Here’s what you get:

• Competitive Compensation: Enjoy a market-leading rate.
• 100% Remote (Home Country Only): Work from anywhere in your home country—no relocation required, no borders crossed.
• Flexible Time Off: Our flexible PTO lets you recharge on your own terms and when you need it the most.
• Local Holiday Pay: We honor your nation’s official holidays with paid time off—celebrate what matters to you.
• Continuous Learning: Get a free, all-inclusive learning membership for you and your household—including 1-on-1 tutoring hours, unlimited on-demand classes, and access to our full suite of learning products and services.
• Supercharge with AI: Gain exclusive access to cutting-edge AI tools that boost your productivity, making you feel almost super-human (cape not included).

The Bottom Line:

If you're driven by impact, energized by ownership, and excited to help shape what’s next, you’ll thrive here. We move fast, think big, and reward those who deliver. This isn’t a traditional corporate environment - it’s a place to do the most meaningful work of your career.

• Identify strategic integration priorities across carriers, marketplaces, ERP systems, SAP, webstores, and aggregators.
• Build a scalable product approach for reusable plugins, connectors, and partner onboarding models.
• Evaluate customer demand, market opportunities, implementation pain points, and product gaps to shape roadmap priorities.
• Balance short-term business opportunities with long-term platform scalability and maintainability.

• Convert roadmap items into clear product requirements and execution plans.
• Write high-quality PRDs, user stories, workflows, acceptance criteria, and edge-case scenarios.
• Review team work outputs and ensure consistency, completeness, and clarity in requirements.
• Define functional and non-functional requirements for integration features, including performance, reliability, security, configurability, monitoring, and scale.
• Review API requirements and define business expectations around request/response structures, status handling, mapping rules, retries, validations, exceptions, and auditability.
• Work with engineering and QA through development, testing, release, and rollout to ensure quality delivery.
• Drive delivery governance to ensure timely closure of dependencies, risk tracking, and execution follow-through.
• Allocate work effectively across roadmap, BAU, issue resolution, and strategic initiatives.
• Build ownership, accountability, and strong execution discipline within the team.
• Drive NFRs and integration compliance related activities.

• Define and track success metrics for integration initiatives such as delivery timelines, adoption, onboarding speed, defect trends, implementation effort, support escalations, and customer satisfaction.
• Measure plugin and connector reusability to reduce repeated custom development effort.
• Monitor release outcomes and feedback to improve roadmap decisions and execution quality.
• Use data and operational insights to identify gaps, prioritise fixes, and improve product performance.

• Align senior leadership, engineering, operations, implementation, support, and commercial teams on roadmap priorities and delivery plans.
• Work with customers and partners to understand integration requirements, pain points, and business processes.
• Manage senior stakeholder communication with clarity, structure, and confidence.
• Drive decision-making across competing priorities, dependencies, and delivery trade-offs.
• Partner with internal product teams across OMS, WMS, and Parcel Tracking to ensure end-to-end integration consistency.
• Work with Sales, KAM, Implementation, Engineering, QA, Product Marketing and Marketing to ensure a successful adoption of integration being built and user.

• Own or govern the creation of user guides, API documentation, technical specifications, release notes, FAQs, troubleshooting guides, and self-help materials.
• Ensure documentation is accurate, structured, reusable, and aligned with product releases.
• Conduct training sessions, demos, and knowledge-sharing forums for internal teams and customers where needed.
• Build a strong knowledge base for integration capabilities, use cases, workflows, and known limitations.

• Use and govern product management and collaboration tools such as Aha!, Jira, and Confluence.
• Ensure roadmap visibility, requirement traceability, sprint alignment, and documentation hygiene across tools.
• Maintain structured records of decisions, requirements, dependencies, risks, and release updates.

• Support customer UAT planning and execution for strategic integration releases.
• Ensure requirements are testable and customer acceptance scenarios are clearly defined.
• Work with implementation, QA, and customer teams to address UAT feedback and close gaps before launch.

• 6–10 years of product management or business analysis experience, with meaningful experience in integration-heavy product environments.
• Strong experience in managing product requirements for integrations involving carriers, marketplaces, ERPs, SAP, webstores, aggregators, or similar ecosystems.
• Good understanding of OMS, WMS, e-commerce order processing, shipping workflows, inventory sync, status flows, and enterprise operations.
• Strong experience in writing PRDs, defining workflows, acceptance criteria, edge cases, and non-functional requirements.
• Ability to work closely with engineering teams on APIs, integration logic, data mapping, exception handling, and technical constraints.
• Experience leading or mentoring junior PMs/APMs and reviewing their work for quality and completeness.
• Strong stakeholder management skills with experience handling senior internal stakeholders and external enterprise customers.
• Excellent verbal and written communication skills with the ability to articulate ideas clearly, crisply, and persuasively.
• Strong problem-solving ability, prioritization skills, and execution discipline.
• Experience using Aha!, Jira, and Confluence or equivalent tools in a structured product environment.
• Ability to work across cross-functional teams including Engineering, QA, Delivery, Support, Customer Success, and Sales.
• Strong customer empathy and ability to translate business pain points into scalable product solutions.
• Hands-on experience with API testing tools (Postman, Swagger), integration platforms (Mulesoft, Zapier, etc.), and data transformation processes is a plus.

• 5+ Experience in eCommerce, logistics, supply chain, or B2B SaaS platforms.
• Exposure to omni-channel commerce, order orchestration, warehouse operations, parcel tracking, and ecosystem integrations is preferred.
• Understanding of plugin architecture, integration platforms, middleware concepts, webhooks, APIs, and enterprise integration design patterns is preferred.
• Knowledge of OAuth, REST, GraphQL, SAML, and messaging protocols like Kafka.
• Familiarity with cloud platforms (AWS, GCP, Azure) and microservices architecture.
• Certifications in Scrum/Agile methodologies is preferred.
• Advanced understanding of business process analysis.
• Expertise with APIs, XMLs and JSONs.
• Work with the latest and most in-demand technologies, concepts, and approaches, including DevOps, Microservices, IoT, and more.
• Hands-on experience with SOA, ESB, ETL tools and/or Data Integration products (Dell Boomi, Pervasive, Informatica, WebMethods, TIBCO, CastIron, Biztalk, ..).
• Ability to work effectively as part of a lean team and willing to take on responsibility.
• Strong analytical skills with proficiency in data analysis tools and techniques.
• Excellent communication and collaboration skills, with the ability to influence cross-functional teams and stakeholders.
• Detail-oriented with a strategic mindset and a passion for driving product innovation and growth.
• Application development experience with of Javascript, XML, XPath/XSLT, HTTP, Java, C#, C++, SQL is a plus.

Job Title: .Net Full stack Developer with React.js

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Job Title: .Net Full stack Developer with React.js

Location: Pune (Hybrid Mode - 3 days WFO per week)

L2 Engineer

Role Summary

We are looking for a Software Engineer (L2) to support a mature document automation SaaS product as it enters its final lifecycle phase. 

This role focuses on learning the system, contributing to stability and maintenance, and supporting incident resolution and small improvements while gaining hands-on experience across the stack, helping ensure the platform remains reliable and maintainable.

Product & Technical Context

• SaaS platform for generating Office (Word, Excel, PowerPoint) and PDF documents 
• Hosted on Microsoft Azure, running containerized workloads on AKS
• Backend: .NET (C#), Entity Framework, Azure SQL
• Frontend: Angular (ADS design system)
• Infrastructure includes Azure services such as:
• Azure Kubernetes Service Cluster,  Azure SQL Databases 
• Blobs and Table Storage 
• Azure Application Gateway, Traffic Manager
• Application Insights, Networking (VNet, NSG, etc.) 
• Entra ID (formerly Azure AD), Azure Key Vault

Key Responsibilities

Technical Contribution & Execution

• Contribute to bug fixes, small enhancements, and maintenance across the platform
• Write clean, maintainable code with guidance from senior engineers
• Assist in implementing changes - backend (.NET), database, and frontend (Angular)
• Follow best practices for code quality, testing, and debugging

Incident Management & Reliability

• Support production incident investigation and resolution
• Assist in debugging issues using logs and monitoring tools 
• Help implement fixes and follow root cause analysis practices

System Maintenance & Improvements

• Work through a backlog of small fixes and incremental improvements
• Assist in maintaining and updating existing infrastructure and services
• Support safe deployments and validation of changes

Leadership & Mentorship

• Actively learn from senior engineers through pairing, feedback, and code reviews
• Take ownership of tasks and contribute positively to the product.

Collaboration, Documentation & Knowledge Sharing

• Collaborate with team members and participate in team ceremonies
• Communicate progress, blockers, and questions clearly

Required Skills & Experience

• 4+ years of professional experience in software engineering (or strong academic/project experience)
• Sound knowledge of C# / .NET fundamentals and application development
• Understanding of web development fundamentals (APIs, databases, frontend)
• Familiarity with relational databases and SQL
• Experience with cloud platforms (Azure preferred)
• Strong problem-solving mindset and eagerness to learn
• Good communication and collaboration skills

Nice to Have

• Basic understanding of containers or Kubernetes
• Familiarity with Angular or modern frontend frameworks

What Success Looks Like

• Able to independently handle small tasks and bug fixes
• Demonstrates steady learning and understanding of the system and tech stack
• Contributes to team productivity and code quality
• Actively incorporates feedback and improves over time

Why This Role Matters

This role is essential in supporting the team’s ability to maintain system stability and deliver improvements efficiently. It provides a strong foundation for developing into a well-rounded engineer while contributing to a real production system.

Senior Software Engineer

Role Summary

We are seeking a Senior Software Engineer to take technical ownership of a mature document automation SaaS product as it transitions into its final lifecycle phase. This role emphasizes system stability, maintaining existing infrastructure, incident management, and targeted improvements, all while upholding high engineering standards.

As a senior member of the team, you will integrate hands-on technical execution with team-level leadership, ensuring the platform continues to be reliable and maintainable.

Product & Technical Context

• SaaS platform for generating Office (Word, Excel, PowerPoint) and PDF documents 
• Hosted on Microsoft Azure, utilizing containerized workloads on AKS
• Backend technology stack includes .NET (C#), Entity Framework, Azure SQL
• Frontend technology utilizes Angular (ADS design system)
• Infrastructure encompasses Azure services such as:
• Azure Kubernetes Service Cluster, Azure SQL Databases 
• Blobs and Table Storage 
• Azure Application Gateway, Traffic Manager
• Application Insights, Networking (VNet, NSG, etc.) 
• Entra ID (formerly Azure AD), Azure Key Vault

Key Responsibilities

Technical Ownership & Execution

• Maintain, update, and optimize Azure infrastructure, including AKS and supporting services
• Take ownership of end-to-end stability and maintenance of the platform, addressing bug fixes, small enhancements, and system improvements
• Design and implement safe, incremental changes across backend (.NET), database, and frontend (Angular) while ensuring code quality and maintainability.

Incident Management & Reliability

• Lead production incident triage, debugging, and resolution
• Conduct root cause analysis (RCA) and implement preventative fixes
• Enhance monitoring, alerting, and telemetry using Application Insights

• Support controlled system wind-down or migration efforts
• Proactively identify and mitigate technical risks

Leadership & Mentorship

• Serve as a technical leader within the team, guiding engineering decisions
• Mentor and develop junior engineers through pairing, reviews, and coaching
• Facilitate onboarding and knowledge transfer

Collaboration, Documentation & Knowledge Sharing

• Document system architecture, workflows, and operational procedures
• Collaborate closely with customer success to resolve client-specific issues

• Communicate effectively regarding status, risks, and technical decisions

Required Skills & Experience

• 8+ years of professional experience in software engineering
• Extensive expertise in C# / .NET development
• Hands-on experience with Microsoft Azure, particularly:
• AKS (Kubernetes), Azure SQL, Blob Storage
• Azure networking (VNet, NSG, Traffic Manager, App Gateway)
• Experience with containerized applications and cloud infrastructure

Experience working across backend and frontend (Angular, React or similar)

• Solid understanding of databases and Entity Framework
• Proven ability to debug complex production issues and lead incident response
• Strong communication skills and mentorship experience

Nice to Have

• Familiarity with Office/Document generation systems or SDKs
• Exposure to security and compliance practices (e.g., OWASP, SOC2)

What Success Looks Like

• The platform remains stable, observable, and well-maintained
• Incidents are quickly resolved with clear root causes and prevention
• Technical debt is reduced through pragmatic improvements

Why This Role Matters

This is a high-impact role focused on engineering excellence in a real-world, high-ownership environment. You will play a critical part in ensuring a smooth and responsible lifecycle for a production system while shaping team practices and mentoring others.

Software Engineer (AI Focused)

Summary: We are seeking a Mid-Level Software Engineer to join our team and contribute to the design, development, and deployment of modern, AI-driven applications. This role will work across a cloud-native AWS environment using a combination of Node.js and .NET Core, with a strong emphasis on integrating and operationalizing AI capabilities. You will collaborate with cross-functional teams to build scalable services, integrate AI models, and help drive innovation in how AI is applied across our products.

Responsibilities:

• Design, develop, and maintain scalable backend services using Node.js and .NET Core
• Build and operate cloud-native applications within AWS (e.g., Lambda, ECS/EKS, S3, API Gateway)
• Integrate AI/ML models into production systems, including APIs and data pipelines
• Participate in model evaluation, benchmarking, and performance analysis
• Contribute to fine-tuning and optimization of AI models for specific business use cases
• Collaborate with data scientists and AI engineers to productionize models
• Implement and maintain CI/CD pipelines and deployment workflows
• Ensure high standards of code quality, testing, and observability
• Troubleshoot, debug, and optimize system performance
• Contribute to architectural decisions and continuous improvement initiatives

Qualifications:

• 3–6 years of professional software engineering experience
• Strong development experience in Node.js (JavaScript/TypeScript) and .NET Core / C#
• Hands-on experience with AWS cloud services
• Experience building and consuming RESTful APIs and/or microservices
• Familiarity with containerization (Docker) and orchestration (Kubernetes or ECS)
• Solid understanding of software engineering principles, design patterns, and testing practices
• Practical experience working with AI/ML systems in production environments
• Understanding of model evaluation techniques and fine-tuning approaches
• Experience working with LLMs or modern AI frameworks (e.g., OpenAI, Hugging Face, LangChain, Semantic Kernel) is highly desirable
• Familiarity with vector databases, embeddings, or RAG architectures is a plus
• Strong problem-solving and analytical thinking
• Ability to work collaboratively in a cross-functional team
• Good communication skills, with the ability to explain technical concepts clearly
• Self-motivated with a willingness to learn and adapt in a rapidly evolving AI landscape

What We Offer:

• Opportunity to work on cutting-edge AI-driven products
• Collaborative and innovative engineering culture
• Flexible working arrangements
• Competitive salary and benefits package
• Career growth opportunities in a rapidly expanding domain

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionises supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn 

THE OPPORTUNITY

CONTEXT: 

Our RUN department, international in scope (EMEA, AMER, APAC) and in full growth, is made up of around fifty experts leveraging IVALUA procurement solutions for our customers post go-live. The team is still growing in order to guarantee the satisfaction of a growing number of customers.

ROLE:

Here at Ivalua, we are currently looking for a Customer Application Engineer. You will be reporting to the RUN Manager of the technical customer support team and you will be responsible for managing the customer relationship on the maintenance of the applications in operational and technical terms. You will own enhancements, Upgrades and Application Performance Tuning Activates. You will be trained and certified on our Buyer application (SaaS Source-to-Pay software package).

WHAT YOU WILL DO WITH US

Management of customer relations on the application

• Dedicated contact for the customer administrator of the Ivalua solution on 1 to 5 accounts
• Responsible for your customers satisfaction by providing attention and technical expertise
• Weekly meeting (prioritization of requests) and monthly meeting (maintenance report, improvement plan and new subjects) with the customer and the integrator partner

Maintenance:

• Follow-up, qualification, and prioritization of customer requests
• Expertise needed in troubleshooting code and SQL issues
• Staying up to date with trends with new syntax, query optimization, and 
• Prior knowledge of C# .NET & SQL frameworks to best support existing and future Ivalua customers
• Ability to communicate well with customers and team members

Change requests:

• Analysis of needs, deviations and customer processes in connection with project engineers, production of costs of requests.
• Parameterization of the solution and reduction of specific code

Upgrade solution:

• Preparation of the upgrade: generic and specific code (to be reduced), parameters, tests
• Customer acceptance and production
• Customer support and follow-up of associated anomalies

Expertise in solution and Customer Satisfaction:

• Training in new and advanced products. Support for partners and customers
• Feedback to R&D of customer needs and projects
• Punctual participation in customer specification and configuration workshops.

YOUR PROFILE

Skills and Experience:

• Minimum 4 years of experience on L3/L4 Software Product Technical Support Process
• You have experience as a developer in object-oriented language (ideally C#) acquired through at least projects, internships or work-study.
• You are a master of SQL (writing and optimizing queries)
• You have experience in technical support, and if possible customer management. 
• Preferred University degree in BE/BTech or Masters degree in Computer Engineering, Computer science, or a closely related field or foreign equivalent. Procurement domain will be an added advantage

Soft Skills :

• Excellent written and verbal communication skills  and at ease in a multicultural environment
• You have strong autonomy and good management of priorities
• You want to develop your customer relationship management skills.

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology, Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) :

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans - Ivalua Linkedin

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

Job Title: Share Point/ O365 Developer - Pune

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Key skills: SharePoint, O365, Azure, Powershell

Location – Hinjewadi, Pune

(Hybrid - 2 days WFO)

Shift Timings: 12:30pm-9:30pm

Looking only for immediate joiners

Technical Requirement:

If you are keen to join us, you will be part of an organization that values your contributions, recognizes your potential, and provides ample opportunities for growth. For more information, visit www.capco.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

About the Position

The Senior Algorithm Developer is responsible for developing and maintaining the optimization engines and ancillary calculations in our products. These form a core part of the overall company’s platform offering and require in-depth domain knowledge and mathematical programming experience. Not only does this role address the platforms content software development needs, but it also covers the technical support element to the business. This includes interaction with clients to understand the domain issues they are trying to solve, as well as the implementation of these solutions.

Key Accountabilities and Duties
Algorithm Design and Development:

• Research new and emerging technologies in the energy domain (concentrating on specific areas, e.g. transmission developments, market rules, etc.)
• Propose concise and performant formulation specifications for new features required
• Develop the proposed feature/s while maintaining high quality coding standards (see “High Code Quality Contribution” accountability)
• Design, develop, review, re-factor, and maintain software with quality and performance in mind
• Collect feedback from design and technical staff on development needs
• Conduct technical testing to resolve existing or introduced problems
• Engage in requirement specification process for new software functionality
• Produce technical documentation such as incremental design specifications and user manuals.

Technical Support:

• Liaise with colleagues and clients to reproduce and correct any defective software
• Provide technical advice and suggestions to customers
• Ensure high priority items are addressed urgently, providing timely responses
• Understand the clients query, answering technical queries concisely in language they understand (i.e. understand the domain).

High Code Quality Contribution:

• Produce concise high-quality code, with performance and memory considerations at the forefront of any design
• Develop and demonstrate functionality through PoC (proof of concept) builds
• Understand core programming paradigms
• Experience with core development fundamentals, e.g. system architecture, memory management, parallel processing, base classing, etc.
• Add to engineering team’s culture of high code quality.

Global Team Interaction and Collaboration:

• Seek support from local and global developer teams when required
• Recommend solutions and options to global team when required
• Participate in global projects and attend stakeholder meetings, as and when required (often outside of “normal” work hours, due to the global nature of the meetings).

Required Knowledge, Skills and Experience:

• 5+ years of experience with .NET (including VB.NET and C#), and other development languages (e.g. C++, Python, etc.)
• Strong mathematical skills, with solid theoretical background in numerical analysis and optimization techniques
• Experience working in an Agile development environment
• Experience with linear and mixed integer programming tools
• Familiarity with analytical tools, such as Unit Commitment, Economic Dispatch, Load Flow, Contingency Analysis, etc.
• A deep understanding of Operations Research
• Strong knowledge and experience working with complex models
• Strong knowledge and experience working with energy system modelling and simulation, analysis and operation, optimization and numerical analysis methodology.
• Ability and willingness to work independently and collaboratively
• Ability to interact effectively with team members
• Ability and desire to effectively present to others
• Driven and passionate about the code and products being produced.

Education:
• Bachelor's Degree in Computer Science or a related field
• Post graduate degree (MSc, PhD, etc.), comp science , Maths, in relevant field.

• 9+ years of experience in product development field
• 2+ years of recent experience in building products on cloud
• Strong understanding of data structures, algorithms, and designing for performance
• Strong knowledge in OOPS with .Net, C# or relevant technologies with SQL Server or any RDBMS
• For Fullstack roles, hands-on experience in development with either Angular, VueJS or React
• Experience with Microservices Architecture
• Hands-on experience in building products for Unix systems in addition to Windows
  
• Working knowledge of CI/CD pipelines and AWS/Azure cloud services
• Knowledge of asynchronous programming and WebAPI development is required
• Knowledge and awareness of cloud/ application security is a must (OWASP, PII, GDPR)
• Extensive experience in mentoring junior engineers to success
• Strong logical, analytics and problem-solving skills
• Must be able to work effectively across team boundaries
• Attention to details
• Strong oral and written communication skills

• Graduate/Master's degree in Computer Science, Engineering, or a related discipline
• Strong logical, analytics and problem-solving skills
• Must be able to work effectively across team boundaries
• Attention to details
• Ability to work independently
  
  #LI-RK1
  
  

About the Position

Reporting to the Software Engineering Manager and as a member of the Development team at IDC, the Software Engineer is responsible for delivering quality and performant software and design to handle the vast array of use cases that our customers have today. This role is responsible for Developing Software Solutions by learning information needs, discussing with managers, studying systems flow, data usage, finding problem areas and coming up with solutions & following the software development lifecycle.

Candidate Requirements

• Responsible for technical development of multiple projects & products
• Working on data structures & algorithms, time & space complexity, OOPs
• Transforming Logic to Code
• Designing and developing UI front end Technologies.
• Working on web application development
• Developing products by using different technologies
• Doing optimization of Code
• Working on Debugging and fixing Cross Browser Compatibility issues and Optimization for web by using best practices
• Making sure that Web applications are secure
• DevOps transformation using Agile and SCRUM methodologies.
• Provide recommendations for continuous improvement.
• Work alongside other team members & Leaders to elevate technology and consistently apply best practices.

Qualifications, Skills & Experience

• BE / B.Tech / M.Tech in Computer Science or a related field
• 3 – 5 years’ experience in product development field with hands on experience.
• Experience building large scalable systems
• Recent experience in building products on cloud is a plus
• Knowledge of asynchronous programming and Web API development is required
• Knowledge and awareness of cloud/ application security is must (OWASP at the minimum)
• Strong knowledge in OOPS with C#, .Net (or Java) with SQL Server or any RDBMS
• Strong experience in architecting and building multi-threaded, distributed systems.
• Strong knowledge of data structures, algorithms, and designing for performance.
• Ability to achieve stretch goals in a highly innovative and fast paced environment.
• Extensive experience of mentoring junior engineers to success.
• Experience with Microservices Architecture is a plus
• Working knowledge of CI/CD pipelines and AWS/Azure cloud services is plus
• Hands on experience of building products for UNIX systems in addition to windows is a plus
• Excellent Communicatiion