About HG Insights

HG Insights is the pioneer of Revenue Growth Intelligence. For more than a decade, we have delivered comprehensive, AI-driven datasets on B2B buyers, technology adoption, IT spend, and buyer intent, sourced from billions of data points. Today, we are a trusted partner to Fortune 500 technology companies, hyperscalers, and innovative B2B vendors seeking precise go-to-market analytics and decision-making.

Through an evolving suite of AI agents that incorporate first-party data and buyer signals, HG Insights enables AI-powered GTM automation across sales, marketing, RevOps, and data analytics teams, modernizing GTM execution from strategy through activation.

Role Overview

The Applied Data Scientist - Research is a collaborative analytical partner to the Head of Data Science, contributing to the design and validation of GTM insights that power the Contextual Intelligence initiative.

You will co-develop insight logic, selecting signals, designing scoring frameworks, prototyping models in Python, and validating outputs. You will also contribute to the production-ready briefs that are implemented in the data production pipeline by the engineering team.

This role sits at the intersection of statistical modeling, structured data analysis, and applied AI. You are comfortable reasoning about how to measure something rigorously, how entities and relationships in a knowledge graph can be leveraged, and how to use LLMs as a practical tool in the insight development workflow, not as a subject of research, but as part of the toolkit.

What You Will Do

Insight & Model Development

• Co-develop scoring frameworks and metrics models, contributing to signal selection, weighting logic, and model structure across a range of GTM insight types (acquisition,expansion, retention, strategic)
• Prototype insight logic in Python notebooks: assembling features from HG's structured data assets, implementing model components, and stress-testing outputs.
• Design and run validation experiments to confirm that insight outputs are directionally correct, well-calibrated, and meaningful across the full vendor universe
• Contribute to ontology and entity design, thinking through how vendors, products, companies, and relationships should be structured to support a given insight, informed by a conceptual understanding of the knowledge graph schema

Production Brief Development

• Translate insight designs into clear, implementation-ready production briefs 
• Document model specifications precisely: component definitions, feature engineering, aggregation logic, edge case handling, and expected output distributions
• Participate in handoff reviews with the production function, answering implementation questions and refining specs based on feasibility feedback

Insight Research & Discovery

• Contribute to the prioritized insights catalog, researching new insight ideas, assessing data availability, and framing feasibility
• Stay current on GTM data science approaches, competitive intelligence methodologies, and relevant analytical techniques that could expand the insight library

What We're Looking For

Core Skills

• Statistical modeling depth: Ability to design and implement a range of scoring and metrics models from first principles; comfortable with component weighting, normalization, signed rate-of-change metrics, composite aggregation, and distribution analysis; knows when a technique is appropriate and why 
• Python for analytical prototyping: Strong notebook-based Python for data manipulation, feature construction, model prototyping, and output validation; pandas, NumPy, and Scikit are daily 
• SQL: Proficient in querying structured data at scale; used for signal extraction, feature derivation, and validation checks across large vendor and company datasets
• Analytical rigor & validation thinking: Ability to critically evaluate whether a model is measuring what it claims to measure; designs validation experiments, checks edge cases, and flags when outputs don't pass a sanity check
• Clear technical communication: Able to translate analytical logic into precise written specifications; the production brief is a key deliverable 

Applied AI & Graph Literacy

• LLM API usage: Hands-on experience using Claude, GPT, or equivalent APIs as a practical tool; can design effective prompts, integrate LLM steps into an analytical workflow, and evaluate output quality critically
• Knowledge graph concepts: Conceptual understanding of how entities, relationships, and properties are structured in a graph; able to reason about how graph-derived features (e.g., vendor-product-company traversals) should inform insight design, without necessarily writing production Cypher 

Nice to Have

• GTM/Management Consulting, or IT Research experience, familiarity with concepts like install base, intent signals, competitive intelligence, and market analysis. Experience writing Cypher or querying graph-structured data directly
• Experience working collaboratively with engineering, product and GTM teams
• Experience in a B2B SaaS or data products environment

Tools & Environment

Primary

• Python (pandas, NumPy, scipy, Jupyter)
• SQL
• LLM APIs (Claude, GPT)
• Git and version control

Working Knowledge

• Databricks
• Cloud storage 
• Knowledge graph concepts 

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things!  We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose:

Honesty, Reliability, Curiosity, Collaboration, and Passion.

About the role and what you'll be doing: 

Ensono is seeking a Senior Manager, Digital Experience & Web Platforms to lead our enterprise web strategy and drive the evolution of a modern, customer-centric digital ecosystem. This strategic leadership role owns the vision, architecture, and governance of Ensono’s web platforms, which serve as the foundation for our digital marketing, ABM, and customer engagement initiatives.

You will act as the technical and strategic owner of Ensono’s web presence, partnering closely with Marketing Operations, Brand, Content, IT, Security, Legal, and external agencies to deliver scalable, secure, and highly personalized digital experiences across the B2B buyer journey.

Key Responsibilities

Platform Strategy & Architecture

• Own the strategic vision and technical roadmap for Ensono’s enterprise web platforms
• Evaluate, design, and implement modern CMS solutions (headless, hybrid, or traditional) that support scalability, performance, and innovation
• Establish architecture standards, development best practices, and governance frameworks to ensure consistency, quality, and security
• Design and maintain content models, taxonomies, metadata frameworks, and personalization-ready architectures

Website Personalization & Orchestration

• Develop digital experience strategies aligned to ABM and B2B buying journeys
• Lead the design of personalization frameworks leveraging behavioral, firmographic, and intent data
• Partner with marketing leadership to deliver persona-based and industry-specific experiences that drive engagement and conversion

Technical CMS & Integration Management

• Oversee day-to-day performance, uptime, and security of the enterprise CMS platform
• Manage integrations across CRM (Salesforce), marketing automation, CDPs, analytics, ABM platforms, and tag management systems
• Partner with Marketing Operations to ensure reliable tracking, attribution, and data flow across all digital touchpoints

SEO, Analytics & Optimization

• Embed technical SEO and GEO best practices across the platform, including Core Web Vitals, site architecture, schema markup and crawlability
• Build and maintain measurement frameworks and executive dashboards that track engagement, pipeline influence, and business impact
• Drive continuous improvement and tracking through A/B testing, experimentation, and data-driven optimization (GA4)

Strategy, Governance & Leadership

• Establish scalable content governance models, workflows, and approval processes
• Lead and mentor cross-functional teams including developers, designers, content teams, agencies, and vendors
• Build strong partnerships with IT, security, legal, and compliance to ensure adherence to enterprise and regulatory standards (GDPR, CCPA, accessibility)

Innovation & Industry Leadership

• Monitor emerging web, MarTech, and digital experience trends
• Evaluate and pilot AI-driven tools and capabilities that enhance personalization, productivity, and user experience
• Share thought leadership internally and externally to position Ensono as a digital experience leader

We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply. 

What You Will Need:

• 8+ years of hands-on experience in web platform management and development, with at least 3 years in a leadership role
• Proven success architecting and managing enterprise-scale web platforms in B2B technology or complex business environments
• Deep expertise with modern CMS platforms (Adobe Experience Manager, Optimizely, Contentful, Sitecore, WordPress), including headless/composable architectures
• Strong understanding of MarTech ecosystems including CRM, marketing automation, CDPs, analytics, and ABM platforms
• Advanced knowledge of technical SEO and GEO, web analytics (GA4), conversion optimization, and experimentation methodologies
• Expert-level understanding of modern web technologies, APIs, integration patterns, and cloud-based infrastructure
• Strong communication skills with the ability to translate technical concepts for non-technical stakeholders
• Data-driven, customer-obsessed mindset with a balance of strategic vision and practical execution

Bonus Qualifications

• Experience supporting account-based marketing (ABM) strategies and complex B2B buying journeys
• Familiarity with DevOps practices and CI/CD pipelines for web platforms
• Experience working within regulated or compliance-driven environments
• Demonstrated success leading digital transformation initiatives at scale

Why Ensono?

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it. 

We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

Position Overview

The Supply Chain Orchestration Knowledge Expert is a domain and subject matter expert responsible for developing, structuring, and maintaining the messaging and positioning and subsequent knowledge artifacts that power TraceLink’s Agentic Orchestration Solutions (AOS) go-to-market execution, field team enablement campaigns, and AI-driven experiences for both the customer personas and TraceLink field teams.   

Each Supply Chain Orchestration Knowledge Expert serves as the global owner of a supply chain orchestration domain—such as Manufacturing, Commerce, Logistics, or Transportation—and builds the messaging and positioning frameworks, insights, and artifacts that support executive-level conversations across all relevant customer segments.

This is a unique role combining industry analysis, supply chain orchestration, product expertise with strategic storytelling, knowledge artifact creation, and curation for executive buyer experiences.

Responsibilities

Supply Chain Orchestration Domain Expertise

• Serve as TraceLink’s subject-matter expert for a specific supply chain orchestration supporting Product Marketing, Demand Gen, Content, Sales Enablement, and Sales

• Build a deep understanding of end-to-end processes, personas, pain points, business value, and the life sciences and healthcare supply chains ecosystem.

• Participate in select cross-functional teams and executive engagements as required.

Strategic Narratives, Messaging, and Positioning

• Develop strategic narratives, messaging, and positioning of TraceLink products and solutions targeting executive personas - specifically the CIO.

• Create and maintain competitive differentiation and positioning against alternative solutions.  

• Continuously monitor the effectiveness of messaging through routine engagement with field teams, customers, and prospects.

AI and LLM Buying Experiences

• Build and maintain an LLM-ready messaging framework with modular, metadata-tagged positioning and value narratives.

• Ensure taxonomy alignment and version control so messaging remains consistent, current, and easily ingested by the LLM.

• Curate and govern the product and industry knowledge corpus to deliver accurate, compliant, and authoritative model outputs.

• Design executive-ready LLM experiences using prompt patterns, scenarios, and value-story templates for internal enablement and external buyer interactions.

Deliverables and Key Knowledge Artifacts

• Create and maintain a standard set of knowledge artifacts that inform and drive the executive interactions, field team enablement, and LLM-driven experiences, including but not limited to:

  • Domain Messaging & Positioning Playbook capturing value pillars, executive narratives, persona messaging, and competitive differentiation.

  • LLM-Ready Messaging Framework & Metadata Schema defining modular message objects, taxonomies, and canonical terminology for model ingestion.

  • Curated Knowledge Corpus Library, including process maps, capability descriptions, deal reviews, win stories, case studies, industry insights, and glossary of terms.

  • Executive Buyer Narrative Decks tailored for CIO, COO, and VP-level personas with business cases, ROI framing, and transformation stories.

  • Competitive Landscape & Differentiation Dossiers analyzing alternative solutions with scenario-based differentiation and objection-handling modules.

  • LLM Prompt Patterns, Conversation Flows, and Experience Blueprints enabling consistent, high-credibility internal and external AI-driven interactions.

  • Field Enablement Knowledge Packs providing talk tracks, use-case stories, objection handling, value frameworks, and LLM-powered microlearning assets.

Skills and Qualifications

• 3 - 5 years in a product management, product marketing, solution consulting, or analyst roles with a specific focus on life sciences manufacturing, logistics, and/or adjacent roles.

• Exceptional writing and presentation skills, especially for senior executive audiences.

• Ability to create clear, structured narratives from ambiguous or highly technical information.

• Experience producing content such as briefs, whitepapers, frameworks, or strategic analyses.

• Ability to develop insights, messaging, positioning, and competitive analyses that support commercial teams.

• Familiarity with large language models (LLMs), conversational AI, or retrieval-augmented systems.

• Experience in structuring and tagging content for AI/ML consumption is a plus.

• Ability to work cross-functionally with Product, Marketing, Sales, Solution Consulting, Value Engineering, and Services teams.

Education: Bachelor’s degree or equivalent professional experience required.

Travel: Ability to travel up to 25-40% as required by business needs.

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn 

THE OPPORTUNITY

CONTEXT: 

Our RUN department, international in scope (EMEA, AMER, APAC) and in full growth, is made up of around fifty experts leveraging IVALUA procurement solutions for our customers post go-live. The team is still growing in order to guarantee the satisfaction of a growing number of customers.

ROLE: 

Here at Ivalua, we are currently looking for a Associate Customer Application Engineer. You will be reporting to the RUN Manager of the technical customer support team and you will be responsible for managing the customer relationship on the maintenance of the applications in operational and technical terms. You will own enhancements, Upgrades and Application Performance Tuning Activates. You will be trained and certified on our Buyer application (SaaS Source-to-Pay software package).

WHAT YOU WILL DO WITH US 

• Manage the customer relationship. Gather business requirements and analyze the impact on the implemented solution. 
• Advise Customers on procurement leading practices and configuration management.
• Use Ivalua Buyer technical framework (C# .NET & SQL) to configure and customize Ivalua Buyer solution to meet specific business requirements
• Reverse engineering and debugging to solve project issues throughout all phases of the implementation cycle
• Develop advanced configuration knowledge and show strong technical creativity skills to leverage configuration features in order to limit custom code
• Interact with R&D team for product features
• Manage deliveries and solve technical operational issues
• Contribute to peer code review

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

• Minimum 1 year of experience in software development, primarily in C#, .NET and SQL Server
• Ability to understand complex functional and technical environments and communicate technical concepts to non-technical people
• Comfortable looking for configuration solutions versus new coding and development
• Functional knowledge of SRM, Supply Chain, and/or Procurement is a plus

Soft Skills :

• BE/BTech or Masters degree in Computer Engineering, Computer science, or a closely related field or foreign equivalent. Procurement domain will be an added advantage.
• Excellent written and verbal communication skills  and at ease in a multicultural environment
• Manage client relationships, self-driven, results oriented, strong leadership and exceptional communication skills.

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology, Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) :                                   

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans - Ivalua Linkedin

Experience Life At Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

#LI-NS1

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionises supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn 

THE OPPORTUNITY

CONTEXT: 

Our RUN department, international in scope (EMEA, AMER, APAC) and in full growth, is made up of around fifty experts leveraging IVALUA procurement solutions for our customers post go-live. The team is still growing in order to guarantee the satisfaction of a growing number of customers.

ROLE:

Here at Ivalua, we are currently looking for a Customer Application Engineer. You will be reporting to the RUN Manager of the technical customer support team and you will be responsible for managing the customer relationship on the maintenance of the applications in operational and technical terms. You will own enhancements, Upgrades and Application Performance Tuning Activates. You will be trained and certified on our Buyer application (SaaS Source-to-Pay software package).

WHAT YOU WILL DO WITH US

Management of customer relations on the application

• Dedicated contact for the customer administrator of the Ivalua solution on 1 to 5 accounts
• Responsible for your customers satisfaction by providing attention and technical expertise
• Weekly meeting (prioritization of requests) and monthly meeting (maintenance report, improvement plan and new subjects) with the customer and the integrator partner

Maintenance:

• Follow-up, qualification, and prioritization of customer requests
• Expertise needed in troubleshooting code and SQL issues
• Staying up to date with trends with new syntax, query optimization, and 
• Prior knowledge of C# .NET & SQL frameworks to best support existing and future Ivalua customers
• Ability to communicate well with customers and team members

Change requests:

• Analysis of needs, deviations and customer processes in connection with project engineers, production of costs of requests.
• Parameterization of the solution and reduction of specific code

Upgrade solution:

• Preparation of the upgrade: generic and specific code (to be reduced), parameters, tests
• Customer acceptance and production
• Customer support and follow-up of associated anomalies

Expertise in solution and Customer Satisfaction:

• Training in new and advanced products. Support for partners and customers
• Feedback to R&D of customer needs and projects
• Punctual participation in customer specification and configuration workshops.

YOUR PROFILE

Skills and Experience:

• Minimum 4 years of experience on L3/L4 Software Product Technical Support Process
• You have experience as a developer in object-oriented language (ideally C#) acquired through at least projects, internships or work-study.
• You are a master of SQL (writing and optimizing queries)
• You have experience in technical support, and if possible customer management. 
• Preferred University degree in BE/BTech or Masters degree in Computer Engineering, Computer science, or a closely related field or foreign equivalent. Procurement domain will be an added advantage

Soft Skills :

• Excellent written and verbal communication skills  and at ease in a multicultural environment
• You have strong autonomy and good management of priorities
• You want to develop your customer relationship management skills.

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology, Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) :

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans - Ivalua Linkedin

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

About us:

HG Insights is the pioneer of Revenue Growth Intelligence. For more than a decade, we have delivered comprehensive, AI-driven datasets on B2B buyers, technology adoption, IT spend, and buyer intent, sourced from billions of data points. Today, we are a trusted partner to Fortune 500 technology companies, hyperscalers, and innovative B2B vendors seeking precise go-to-market analytics and decision-making.

Through an evolving suite of AI agents that incorporate first-party data and buyer signals, HG Insights enables AI-powered GTM automation across sales, marketing, RevOps, and data analytics teams, modernizing GTM execution from strategy through activation.

What You'll Do:

We’re searching for an experienced Full Stack developer to work on our product teams who is passionate about developing products that are simple, intuitive, and beautiful. We build big-data systems utilizing cutting-edge technologies and solutions that allow our developers to learn and develop while shipping amazing products.

As part of our team, you’ll be working on our Big Data Insights Platform products and elevating user experiences. Our stack is based on Elixir, React, and GraphQL APIs. We are a growing company with small, focused engineering teams that are delivering innovative features in a fast-growing market.

What You’ll Be Responsible For:

• You will work on our Product Engineering Teams
• You will design and enhance core business-driving services and products
• You will develop features in our databases, backend apps, and front end UI
•  You will help architect and design service-driven UI via RESTful and GraphQL APIs
• You will work on ideas from different team members as well as your own
• Participate in our on-call rotation, Fix bugs rapidly and investigate and resolve production problems
• Attend daily stand-up meetings, planning sessions, encourage others, and collaborate at 
  a rapid pace

What You’ll Need:

•  BS/MS in Computer Science, or other related fields. Or on-the-job experience.
• 5+ years of designing and programming in a work setting 
• Proficient in backend (Elixir) and frontend (JavaScript/TypeScript) with real-world experience applying system and code design patterns.
• Strong in React or similar
• Experience building RESTful or GraphQL APIs
• Good knowledge of SQL
• Experience with Amazon Web Services (EC2, S3, RDS, Lambdas, EKS, etc.)
• Comfortable working with CI/CD and automation tools: Docker, Kubernetes, Terraform or
  similar
• Good DevOps skills (automate everything, infrastructure as code)
• Comfortable in an agile development environment
• Self-learner, hacker, and technology advocate who can work on anything
• Thrive in a fast-growing environment
• Proven track record of successful project delivery
• Excellent written and spoken English communication

Nice-to-haves:

•  You've worked on Enterprise-grade SaaS applications
• Experience leading a project / team
• Familiar with ElasticSearch, Snowflake/Databricks, ClickHouse or similar Big Data technology
• Loves startup culture where everyone's contributions are felt and loved.

HG Insights is the pioneer of Revenue Growth Intelligence. For more than a decade, we have delivered comprehensive, AI-driven datasets on B2B buyers, technology adoption, IT spend, and buyer intent, sourced from billions of data points. Today, we are a trusted partner to Fortune 500 technology companies, hyperscalers, and innovative B2B vendors seeking precise go-to-market analytics and decision-making.

Through an evolving suite of AI agents that incorporate first-party data and buyer signals, HG Insights enables AI-powered GTM automation across sales, marketing, RevOps, and data analytics teams, modernizing GTM execution from strategy through activation.

Product Group: TrustRadius is a B2B technology decisioning platform that helps buyers make confident software purchase decisions and enables vendors to activate high‑intent, in‑market buyers through rich review content and intent data signals. As part of HG Insights, TrustRadius powers data‑driven go‑to‑market strategies for leading B2B technology brands worldwide.

Job Title: Principal Engineer

Role Overview

We are looking for a Principal Engineer – Engineering to provide technical thought leadership for our vendor‑side data platform and pipelines. This is a senior individual contributor role (IC) with Principal Engineer scope, responsible for the architecture, evolution, and reliability of our microservices and data pipelines that power vendor lead generation, intent resolution.

You will set the long‑term technical direction, mentor senior/staff engineers, and stay hands‑on in critical code paths across NestJS/Node.js, TypeScript, Python data pipelines, and event‑driven services.

Key Responsibilities

• Own the end‑to‑end architecture for data ingestion and processing pipelines, from external data sources through Airflow‑orchestrated Python workflows into storage on S3 and downstream services.
• Design and evolve microservices built with NestJS/Node.js and TypeScript, exposing APIs for lead generation, vendor management, and intent resolution at scale.
• Define and drive database architectures across PostgreSQL and MongoDB and Elastic, including complex data models for B2B lead scoring, vendor relationships, and customer analytics.
• Provide technical thought leadership to create and grow an agile, high‑performing engineering team culture around CI/CD, trunk‑based development, testing, observability, and rapid iteration.
• Lead the adoption of real‑world AI/ML in engineering workflows (code generation, code review, test generation, incident analysis) to materially improve development speed and quality.
• Partner with product and marketing to design data and service architectures that maximize content/intent data pipelines that make TrustRadius a top‑ranked destination for vendors and buyers.
• Implement and evolve secure authentication and authorization patterns using Auth0, OAuth2, and JWT for a multi‑tenant SaaS platform serving enterprise customers.
• Integrate and scale third‑party services such as LinkedIn APIs, intent enrichment, Salesforce CRM, and payment processors, with robust resilience, observability, and fault‑tolerant retry strategies.
• Architect and optimize event‑driven systems on Google Cloud Pub/Sub for real‑time data processing, enrichment, and inter‑service communication.
• Drive performance and cost optimization of APIs and data pipelines, including caching strategies, query tuning, horizontal scaling, and right‑sizing of cloud resources.
• Champion best practices for data quality, governance, and monitoring across vendor data feeds and internal platforms to ensure accurate, trusted signals for downstream analytics and GTM activation.
• Mentor Engineers, providing guidance on system design, trade‑offs, and long‑term roadmap, while influencing technical decisions.

Core Technical Skills

• Expert‑level experience designing and building large‑scale backend systems and microservices with NestJS/Node.js and TypeScript.
• Strong hands‑on experience with Python data ingestion and ETL/ELT pipelines, ideally orchestrated using Apache Airflow and cloud object storage such as S3.
• Deep understanding of relational and NoSQL database design, specifically PostgreSQL and MongoDB, including schema design, indexing, and performance tuning.
• Proven experience with secure authentication/authorization in SaaS environments using Auth0, OAuth2, and JWT.
• Strong background integrating external APIs and SaaS systems.
• Hands‑on experience with event‑driven architectures and messaging systems.
• Solid understanding of cloud infrastructure (preferably GCP), containerization, CI/CD pipelines, and production observability (logging, metrics, tracing).

Nice‑to‑Have Skills

• Experience with MCP architectures and tools development.
• Practical knowledge of machine learning techniques applied to data pipelines.
• Experience in content/intent‑data‑driven products, especially in B2B SaaS or marketplaces.
• Familiarity with data platforms in the B2B buyer intent or intent data provider space.

Business Outcomes and Impact

In this role, you will be accountable for:

• Building and sustaining an agile, high‑impact engineering culture through technical thought leadership, standards, and mentorship.
• Demonstrable improvements in engineering efficiency and quality through AI‑assisted tooling, automation, and better platform abstractions.
• A continuously evolving, scalable data and service architecture that strengthens TrustRadius’s position as the number‑one destination for SEO and GEO‑driven software buying traffic, and as a key provider of high‑quality intent data to vendors.

Job Title: Senior Product Manager 

What You’ll Do

We are looking for an experienced, versatile Senior Product Manager in Pune who will own and drive the roadmap and execution of a significant portion of the TrustRadius product portfolio within HG Insights. TrustRadius is a buyer intelligence platform that helps software buyers discover the right software to solve their use case, and helps software vendors maximize their brand awareness and preference leveraging voice of the customer content to drive demand. In this role, you will collaborate with other product leaders and functional leaders to determine the strategy and roadmap that will drive software vendor adoption and value through our product offerings. You will deliver products that delight software vendors, create business value, and power the next wave of growth for our Customer Voice, Intent Data, and Leads offerings. 

The ideal candidate for this position is comfortable working across a variety of different product offerings and surface areas, from creating APIs and integrations to ensuring a frictionless platform user experience. You will work closely with engineering and design to prioritize work across new and existing features used by software vendors and will collaborate with marketing and field leaders to bring them to market.

What You’ll Be Responsible For:

• Define the product roadmap and success metrics for software vendor  customer facing offerings, in alignment with company vision, customer needs, and market trends
• Balance short-term revenue objectives with long-term product quality and strategic differentiation
• Understand B2B software vendor needs by conducting thorough market research, customer interviews, and data analysis to identify unmet needs and opportunities for your areas of ownership 
• Transform user needs and business requirements into detailed product specifications, user stories, and acceptance criteria for engineering teams
• Collaborate with other product leaders to deliver a trusted marketplace experience for both B2B buyers and vendors
• Effectively prioritize features and initiatives based on business value, technical feasibility, and user impact, ensuring a well-defined and groomed product backlog
• Partner with Engineering to ensure requirements are clear, user stories are written, and acceptance criteria followed per agile software development principles
• Develop and monitor clear success metrics and KPIs—leveraging data-driven insights and customer feedback for continuous improvement
• Clearly and concisely communicate product plans, progress, and results to stakeholders at all levels of the organization
• Engage frequently with customers and internal stakeholders to share the roadmap, gather feedback, and deepen your understanding of evolving needs
• Partner closely with Sales, Marketing, and Customer Success to collect feedback, align on solutions, and product drive adoption
• Stay up to date on industry trends in review sites, buyer intelligence, intent data and more. Understand how emerging technologies are affecting how buyers research software and how we can help software vendors effectively tell their story and drive demand with their buyers 

What You’ll Need

• 5+ years of product management experience owning product lines in SaaS, technology, marketplaces, data, and/or integrations 
• Direct experience working in the software review (e.g. G2, Gartner), buyer intelligence, or intent data space is a plus
• Experience working with demand agencies and/or products used by customer marketers, product marketers, and demand generation is a plus 
• Experience optimizing content and site experience for maximum visibility in SEO and GEO is a plus
• Growth mindset with a record of continuous improvement and adaptability in dynamic environments
• Demonstrated success managing a broad product portfolio and prioritizing where to invest in new opportunities and ongoing product health
• Strong analytical skills and experience assessing product opportunities, validating business cases, and driving decisions with data
• Previous experience working cross-functionally with engineering, design, data, and go-to-market teams in a fast-paced environment
• Experience building and working with APIs and third-party integrations to drive business and customer outcomes
• Deep customer focus, empathy, and demonstrated success translating customer needs into winning product solutions
• Excellent communication, stakeholder management, and influencing skills
• Bachelor's degree in Business, Computer Science, Engineering, or a related field; an advanced degree is a plus

About HG Insights & TrustRadius 

TrustRadius, an HG Insights company, is a leading platform for software reviews, intent data, and customer-driven insights. As part of HG Insights, TrustRadius is innovating at the intersection of B2B buyer research, authentic customer voice, and vendor demand generation to help software buyers make informed technology decisions and software vendors leverage the voice of their customers to accelerate demand.