Job Title: Associate Software Engineer, AI
Location: Bangalore
Reports to: Sr. Manager, AI/ML

A quick snapshot…

As an Associate Software Engineer, you’ll be working on developing robust solutions across next-generation AI/GenAI based products and solutions. As a critical member of our team, you will play a pivotal role in enhancing our design, development, and continued enhancement of our features along with writing unit & integration tests to ensure features never break.

Why it’s a big deal…

This is one of the critical roles under the AI team within Engineering. You will possess deep technical expertise as a AI engineer and a strong commitment to participate in the entire AI development lifecycle, including data collection, preprocessing, model training, evaluation, and deployment. This role works on multiple technologies and databases to make sure the product development moves towards rapid development, rich controls, more scalable, and better security.

Are you the person we’re looking for?

Related Experience. You should have at least 6 Months of experience in the software industry as a AI Engineer and the technical requirements necessary to design, develop, test and implement solutions.

Technical Skills. You’re likely to have proficiency in AI development technologies such as Python, FastAPI, PyTest, Celery and other Python frameworks and familiarity with AI/ML, GenAI, and MLOps concepts.  You also possess good understanding with object-oriented programming, concurrency, design patterns, and REST APIs. Your familiarity with CI/CD tooling such as Terraform and GitHub Actions and frameworks like LangChain, LangGraph, and databases like SQL and NoSQL such as MongoDB, MSSQL, or Postgres. Understanding of Data Structure & Algorithm analysis and its usage in scalable software design.

Strong communication and interpersonal skills. You’re not just comfortable engaging in collaborative discussions, but initiating them, too. You are skilled at reading and adapting to different communication styles. When you speak you are clear and concise. Your strong listening skills foster connections with our clients and allow you to accurately collect the right information so you can resolve issues most expediently.

Education. A bachelor’s degree in engineering or equivalent.

Here’s what will give you an edge…

Initiative. You don’t wait around for things to happen or for your manager to tell you what to do. You’re not only proactive about completing your work, but when you sense the need to introduce a project that will benefit the team or the organization -- even if it’s outside your scope of work -- you put a proposal together, talk to the team about it, and own it. And that also goes back to having an entrepreneurial spirit.

Strong troubleshooting skills and logic based thinking is your forte. This is an absolute must. Your proven ability to analyze and apply logical thinking to determine the root cause of an issue is fundamental to success in this role.

Clear, deliberate, and collaborative communicator. You don’t just engage in collaborative discussions, you initiate them regularly. You are clear and concise when you speak and write -- and even creative in terms of ensuring your messages are received and understood. You leave no room for assumptions or misunderstanding. It’s what sets you apart from the rest.

Exposure to mature SDLC practices. Understanding of Agile methodologies. Experience with unit testing, code coverage, and security scan tools. Proficient in working with source control tools like GitHub/Bitbucket.

#LI-RT1

The Prenatal Account Executive, Southern Indiana (Evansville and Bloomington) is an outstanding prenatal sales executive with experience in diagnostic/genetic testing product sales, who will bring the first and only single-gene NIPT supported carrier and aneuploidy screen to OBGYN clinics & MFMs practices. You will deliver clinical information to both external clients throughout your territory and internal teams. You will have significant influence over how the test is communicated to physicians and patients, and how it should evolve to better serve market needs. This is a field sales position and reports to a Regional Manager - Prenatal.

Responsibilities:

• Increasing utilization of UNITY Fetal Risk Screen and driving market development through direct sales to individual OBGYNs, MFMs, and Genetic Counselors
• Identifying, developing, and managing commercial relationships with key opinion leaders in medicine and other key healthcare professionals
• Effectively prospecting and cultivating new business and maintaining key relationships
• Identifying and capitalizing on commercial opportunities for growth within a specific region or geography – predominately in OBGYN, MFM, and GC clinics, as well as hospital systems and Federally Qualified Health Centers
• Creating and implementing a strategic business plan to grow utilization quickly in your geography
• Managing the full lifecycle of the product sales process, including new business development and lead generation
• Attending local tradeshows, industry conferences and networking events

Qualifications:

• Minimum three (3) years of outside field sales experience within the healthcare sector, directly calling upon providers in specified geographic territory
• Demonstrated successful sales track record, understanding of buyer/decision maker types, exhibit effective selling, listening, presentation skills, and ability to assess and respond to customer needs (National awards a plus)
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required
• Exceptionally bright, flexible, self-motivated and results oriented with strong interpersonal and analytical skills and the ability to think strategically as well as execute tactically
• Must act with a sense of urgency, with a focus on closing business
• Ability to assess the needs of medical professionals and staff members with a focus on consultative sales, coordination of logistics, and problem solving
• Strong desire to work in a startup environment and must work independently with an internal drive to be successful
• Working knowledge and application of HIPAA laws, privacy, and ethics surrounding patient privacy and information
• Demonstrated values and ethics that support BillionToOne's mission, goals, and professional code of conduct
• Ability to use discretion and professionalism as it relates to handling patient and physician information and documentation

Nice-to-Haves: 

• Experience in a start-up environment
• Women's Health Background
• Clinical laboratory experience
• Convertible book of business

Benefits And Perks:

• Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousands patients
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
• Supplemental fertility benefits coverage 
• Retirement savings program including a 4% Company match
• Increase paid time off with increased tenure
• Latest and greatest hardware (laptop, lab equipment, facilities)

At BillionToOne, we are proud to offer a combination of a (1) base pay + uncapped commissions  (2) generous equity options offering, on top of (3) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).

Positions: Prenatal Account Manager, Prenatal Specialist, Senior Prenatal Specialist 

For this position, we offer a total compensation range of $184,569 - $248,269 per year (at plan), including a base salary range of $136,869 - $163,269 per year. Commission potential is uncapped and can be significant.

BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

What This Role Is

Manifest Global operates four brands across 50+ countries, each serving a different part of the international education ecosystem. Cialfo works with 2,000+ schools and the counsellors inside them. BridgeU serves international schools across the UK, Europe, and the Middle East. Explore works with university partners on their international recruitment strategy. Kaaiser has been placing students from India and Southeast Asia into universities across Australia, the UK, Canada, and beyond since 1997.

Each of these businesses has a distinct audience, a distinct stage of market maturity, and a distinct story to tell. Right now, the content function that serves them is fragmented. There's no central engine, no shared infrastructure, no consistent standard for how Manifest's brands show up in writing across any channel. That gap is real and it costs us.

This role builds the engine that closes it.

The Head of Content, B2B will design and run a centralised content function that serves all four brands the way a high-performance internal agency would. You'll own the strategy, the team, the systems, the quality standard, and the connection between content output and commercial outcome. This is not a writing role or a channel management role. It's an operational leadership role for someone who thinks in systems, builds for scale, and understands that content without commercial consequence is just production.

What Makes This Role Different

Most senior content roles sit inside a single brand with a single ICP and a reasonably stable strategy. This one sits across four brands with different buyer types, different competitive landscapes, and different levels of market awareness.

That's genuinely complex. The person who does it well has to context-switch between the counsellor audience at Cialfo, the university admissions audience at Explore, the international school leadership audience at BridgeU, and the student-facing and agent-facing audiences at Kaaiser, without losing the thread of what makes each brand distinct. They also have to hold the group-level narrative together, making sure Manifest's overall positioning is coherent even when the brand-level stories are pointing in different directions.

The content landscape itself is also shifting fast. The channels, formats, and tools that defined B2B content marketing three years ago are not the ones that will define it three years from now. The person in this seat needs to be genuinely ahead of that shift, not catching up to it. That means going well beyond LinkedIn and traditional content playbooks, and it means using AI as a real capability multiplier rather than a productivity shortcut.

The Manifest group is growing while the broader overseas education sector is contracting. The content function that tells that story well, across the right channels, to the right audiences, at the right moment in their decision journey, is a genuine commercial lever. Building that function from this seat is the opportunity.

What You Own

Content strategy across all four brands

• Define distinct content strategies for Cialfo, BridgeU, Explore, and Kaaiser, grounded in the specific ICP, market maturity, and commercial goals of each business
• Translate those strategies into content-led growth plans that connect directly to pipeline, sales enablement, and customer education, not just traffic and engagement metrics
• Build and maintain the founder and authority-driven narratives that shape how each brand is perceived in its market, working closely with leadership to develop thought leadership platforms that earn attention rather than just occupy space
• Go beyond what B2B content has traditionally looked like: video, audio, community, interactive formats, channel partnerships, and distribution models that most content teams in this space haven't tried yet

The central content engine

• Design and operate a centralised content team structured as an internal agency, with clear pods, resource allocation across brands, and defined workflows that can scale without constant intervention
• Own the infrastructure: editorial calendar systems, production workflows, quality control frameworks, briefing standards, and the feedback loops that keep output improving over time
• Build AI into the team's operating model from the ground up, not as an experiment but as a core capability. Identify where AI accelerates ideation, research, production, and distribution, implement it, and build the team's fluency so that the function gets faster and better as the tooling improves
• Set the quality standard and hold it across every piece of content that goes out under any Manifest brand

Team leadership

• Lead a team of writers, strategists, freelancers, and agencies, and build second-line leaders who can run significant parts of the function independently
• Hire well and structure the team for the work it actually needs to do, not the work a generic content team does
• Actively develop the team's AI literacy, advocate for AI adoption across the broader marketing function, and model what it looks like to use these tools with judgment rather than just enthusiasm
• Move the function from execution support to strategic growth partner, which means changing both the team's capability and how the rest of the business thinks about what content is for

Content to revenue alignment

• Partner with Marketing, Sales, and Leadership across all four brands to ensure content is driving pipeline, supporting sales conversations, and educating customers in ways that move them forward
• Build systems to track content ROI and conversion impact, not vanity metrics. Know what is working, why it is working, and where to invest next
• Be the person who can sit in a commercial review and speak about content's contribution to the business in terms that the commercial team finds credible

Distribution and performance

• Own not just creation but distribution strategy, with a clear view of what each channel requires and how they work together. LinkedIn is part of that picture, not the whole picture
• Bring genuine curiosity to distribution channels and formats that most B2B content teams in this sector haven't fully explored: community-led content, podcast and audio formats, co-created content with university and school partners, event-based content systems, and whatever else the evidence suggests is worth building
• Build AI-assisted distribution and optimisation into the team's workflow, using it to personalise at scale, test faster, and improve performance without proportionally increasing headcount
• Continuously optimise based on performance data, and build the team's capability to do the same without needing direction on every decision

What Success Looks Like

The markers below reflect where the content function is today. We'll calibrate the specifics once you're in the seat. These are directional, not fixed.

You'll start by building a clear picture of what exists across the four brands, what's working, what's missing, where the quality gaps are, and where the highest-leverage places to invest are. You'll have a point of view on where to build first and which channels and formats are most underexploited.

From there, the content engine will be taking shape. Editorial systems will be running. The team will have clear structure and clear ownership. AI will be embedded in how the team works, not bolted on. At least some of the brand narratives will be sharper than they were before you arrived, and there will be early evidence of content contributing to pipeline rather than just producing output.

Over time, Manifest will have a content function that the commercial teams across all four brands actively rely on, that builds genuine market authority for each brand, and that runs with enough infrastructure and second-line leadership that it doesn't depend on you being in every decision. That's what a well-built content engine looks like.

The specifics will be calibrated once you're in the role. The direction won't change.

What You Bring

You have twelve to fifteen years in B2B content, content marketing, or brand strategy, and a meaningful part of that has been building and running functions rather than contributing to them. You've managed multi-brand or multi-product content before. You've led teams of five to twenty or more people. You know what it takes to build the systems that make a content team consistent and scalable, and you've done it in environments where the commercial expectations were real.

You think in workflows and resource allocation, not just editorial calendars. You've built briefing systems, quality control frameworks, and production infrastructure. You understand that the operational side of a content function is what makes the creative side sustainable.

You're commercially literate. You can connect a content decision to a business outcome and have that conversation with a sales leader or a CFO without needing to translate. You've built attribution and reporting systems that tracked something more meaningful than page views, and you know what good content ROI measurement actually looks like in practice.

You have a genuinely expansive view of what B2B content can be. You've built beyond LinkedIn and the standard playbook, and you have real examples of formats, channels, or distribution models that most teams in your space weren't doing. You're not done exploring.

You're openly enthusiastic about AI as a creative and operational tool. You've used it seriously, not just dabbled. You have a clear view of where it accelerates good work and where it produces mediocre output at speed, and you know how to build a team that uses it with that kind of judgment. You advocate for AI adoption because you've seen what it enables, not because it's the current thing to be seen adopting.

You can context-switch across different brand voices, buyer types, and market stages without losing clarity on what each brand needs. You've done this before, either in a multi-brand role or in an agency environment where the client roster demanded it.

Most importantly, you read the description of what Manifest is building across four brands and thought: I know exactly how to build the content function this needs. That's who this role is for.

Why Manifest

Manifest Global is building the infrastructure for global human capital mobility, connecting students, schools, universities, and employers across 50+ countries. Our portfolio spans Cialfo (AI-powered college counselling, 2,000+ schools), BridgeU (university guidance for international schools globally), Kaaiser (trusted study abroad counselling since 1997 across India and Southeast Asia), and Explore (AI-powered university outreach, 1,000+ university partners). Together, we move talent across borders at scale. $700B flows annually in remittances from migrant workers. 85M workers will be missing from developed economies by 2030. We're building the operating system that changes that.

For this role specifically, content is one of the primary ways Manifest's brands build authority and generate pipeline in markets where trust is the deciding factor. The counsellors, school leaders, university admissions officers, and agents that our brands serve are all operating in a world with a lot of noise. The content function that cuts through that noise, consistently, across four brands and multiple markets, is doing genuinely high-leverage work. Building that function from this seat is the opportunity.

Manifest Global is building the infrastructure for global human capital mobility, operating across 50+ countries with $80M raised from Tiger Global, SIG, and Square Peg.

Cialfo is a leading platform connecting students, higher education institutions, and counselors through technology-driven solutions. Launched in 2017 with a mission to make education accessible to 100 million students, Cialfo provides a range of mobile and web solutions to students, K-12 institutions, and higher education institutions. We’re one of the fastest-growing tech startups in the region, consistently charting new heights!

This position is with Cialfo and BridgeU, one of the brands under Manifest Global, which also includes Explore and Kaaiser. 

About This Role

We are looking for a Senior Marketing Manager to own both go-to-market strategy and pipeline generation for the Cialfo and BridgeU K12 platform. This is a high-ownership, hands-on role that combines the strategic depth of a Product Marketing Lead with the execution rigour of a Demand Generation Lead.

You will own product positioning, messaging, competitive intelligence, and voice of the customer — while simultaneously driving pipeline across web, digital, lifecycle, events, social, and ABM. You will be the strategic link between what we build and how the market receives it, and you will own the campaign engine that converts that positioning into revenue.

You will use AI tools natively across the entire marketing lifecycle — from audience research and brief generation through to creative production, performance analysis, and reporting — and you will operate as a true partner to the K12 Sales team, owning MQL quality, the handoff process, and pipeline SLAs.

This role is based in Delhi, India and reports into the Head of Marketing, K12. This is an Individual Contributor role to begin with, with an opportunity to build and scale a team as the business grows.

What You Will Be Doing

Product Positioning & Messaging

• Build and own positioning, naming, and messaging frameworks for K12 product launches.
• Develop and maintain ICP definitions and buyer personas across K12 audience segments — schools, counselors, students, and parents — across different markets.
• Ensure messaging is regionally calibrated and relevant; what lands in LATAM needs a different frame in India or the Middle East.
• Partner with UX to align in-product messaging and onboarding flows.

Go-to-Market Execution

• Lead end-to-end GTM planning — from positioning through channel execution to adoption measurement.
• Drive feature adoption through in-product channels (email, push, in-app) coordinated with lifecycle triggers.
• Train internal stakeholders on every launch — Sales, CX, and leadership as a core GTM deliverable.
• Use AI tools to accelerate GTM output: content production, personalisation, testing, and reporting.

Pipeline Ownership & Demand Generation

• Own pipeline generation across all channels — digital, email, lifecycle, social, events, and ABM — fully attributed to revenue.
• Drive MQL volume and conversion rates across the K12 websites (Cialfo and BridgeU) and campaign channels.
• Manage pipeline efficiency from first touch to SQL handoff with clear SLA accountability to the Sales team.
• Set and track demand gen KPIs: MQL volume, cost per MQL, MQL-to-SQL conversion rate, pipeline contribution, and channel ROI.

Full-Funnel Campaign Execution

• Design and execute integrated campaigns across web, lifecycle email, social, events, content, and ABM.
• Own the campaign calendar, prioritising by pipeline impact and coordinating across channels for consistent messaging and timing.
• Manage external vendors and hold them accountable to performance targets, briefs, and delivery timelines.
• Build scalable campaign processes that enable faster execution and consistent cross-channel measurement.
• Run hypothesis-driven A/B tests across every channel — landing pages, email subject lines, ad creative, CTAs — and act on results fast.

Sales & CX Enablement

• Build and own the K12 enablement library: pitch decks, one-pagers, objection handling guides, battlecards, and demo talk tracks.
• Run regular enablement sessions with global Sales and CX teams.
• Partner with CX on customer success stories and reference content tied to specific product use cases.

Lifecycle & Email Marketing

• Own the full lifecycle marketing programme from first touch nurture through to re-engagement across the K12 audience of school leaders, administrators, and counselors.
• Design and manage automated workflows in HubSpot that move leads through the funnel and surface high-intent signals for Sales.
• Segment audiences by persona, behaviour, and funnel stage to deliver relevant messaging at the right moment.
• Monitor and improve lifecycle metrics: open rates, click-through rates, nurture-to-MQL conversion, and unsubscribe rates.

Voice of the Customer (VoC)

• Own Cialfo's structured VoC program for K12 — regular interviews and feedback loops with schools, counselors, and students across key markets.
• Synthesise qualitative and quantitative signals into actionable insights for Product, UX, and leadership.
• Build and maintain a VoC repository so customer language, pain points, and unmet needs are systematically captured and accessible.
• Run advisory panels or user research sprints in partnership with Product to inform the roadmap.

Win/Loss & Competitive Intelligence

• Own the win/loss program — conduct regular interviews with won and lost opportunities, synthesise findings, and present to Product, Sales, and leadership quarterly.
• Build and maintain competitive intelligence: monitor the landscape, develop battlecards, and keep Sales and CX equipped to win.
• Feed competitive and customer insights back into positioning and product feedback loops.

Social Demand Generation

• Run social as a demand gen channel — not just brand awareness — with a focus on generating engagement, traffic, and leads from LinkedIn and other relevant platforms.
• Build and manage social campaigns targeting school decision-makers across global markets.
• Collaborate with content and brand to ensure social creative is optimised for conversion, not just reach.

Website & Conversion Optimisation

• Own the Cialfo K12 website end to end — performance, conversion optimisation, lead capture, and user experience.
• Implement and monitor UTM tracking, campaign attribution, and accurate data capture across all entry points.
• Run continuous experiments on landing pages, forms, and conversion flows to improve MQL volume.

Sales Partnership & ABM

• Operate as a genuine partner to the K12 Sales org — attend pipeline reviews, understand deal velocity, and align demand gen programmes to Sales priorities.
• Own the MQL-to-SQL handoff process: lead scoring, SLA compliance, follow-up timelines, and lead quality feedback loops.
• Build and execute Account-Based Marketing programmes targeting priority school accounts across key markets.

AI-Powered Marketing Operations

• Use AI tools natively across the entire marketing lifecycle — from audience research, brief generation, and GTM planning through to creative production, performance analysis, and reporting.
• Use AI-assisted tools to design ad creative, write and test email copy, build landing page variants, and produce campaign reports faster than traditional workflows allow.
• Proactively evaluate and adopt new AI tools that improve campaign velocity, personalisation, or measurement accuracy.

Reporting & Optimisation

• Build and maintain dashboards tracking pipeline contribution, channel performance, funnel metrics, and campaign ROI.
• Report to the Head of Marketing, K12 on a regular cadence — with clear, data-driven recommendations.
• Translate campaign performance into budget reallocation decisions and channel prioritisation recommendations.

Cross-functional Collaboration

• Embed with Product Management throughout the development cycle — from discovery through launch.
• Be the voice of the customer for product and engineering teams.
• Engage global CX and Sales teams across multiple countries to gather insights and drive regional relevance.

About You

• Qualifications
  • Bachelor's or Postgraduate degree in Marketing, Business, Communications, or a related field.
• Experience & Skills
  • 6-8 years of marketing experience in a B2B or B2B2C organisation, with meaningful depth across both demand generation and product marketing.
  • Proven ownership of pipeline from web, digital, lifecycle, events, and other channels — with clear revenue attribution and a track record of improving funnel metrics over time.
  • Demonstrated track record of owning product positioning, messaging, and launches across B2B products.
  • Strong understanding of the B2B funnel: MQLs, SQLs, pipeline stages, SLA management, and what it means to be a genuine partner to a Sales org.
  • Experience with ABM strategy and execution targeting institutional or enterprise buyers.
  • Experience running VoC programmes — structured customer research, interviews, or advisory panels that influenced product or positioning decisions.
  • Hands-on experience with a win/loss analysis programme — not just contributing to one, but shaping how it works.
  • Experience building Sales enablement programmes — training and structured rhythms, not just collateral.
  • Hands-on experience running campaigns across web, paid digital, lifecycle/email, and social. Comfortable owning multiple channels simultaneously.
  • Strong analytical skills — comfortable with attribution modelling, CRM data, dashboard building, and translating funnel insights into clear campaign and budget decisions.
  • Experience owning a B2B website — CMS management, lead capture optimisation, and working with UTMs and tracking logic to ensure all traffic is measurable.
  • Deep proficiency in HubSpot workflows, lifecycle stages, lead scoring, automation, attribution, and reporting.
  • Demonstrated use of AI tools in day-to-day marketing work — for planning, creative, copy, performance analysis, or reporting.
  • Experience launching products in India, South East Asia, China, Australia, or similar markets.
  • Proven ability to lead cross-functional work — aligning with Sales, Content, Product, and external agencies to execute campaigns and drive shared pipeline goals.
• Qualities
  • You are a hands-on operator. You don't just strategise — you build and execute across every channel.
  • You think in customer language — you can take a complex feature and turn it into a message a buyer or school counselor could resonate with.
  • You are a genuine Sales partner — you understand pipeline, speak in revenue terms, and take MQL quality personally.
  • You are the connective tissue between Product, Sales, CX, and UX — aligning people across functions and time zones without needing a title to do it.
  • You are AI-native. You reach for AI tools first and use them to move faster, not as a novelty.
  • You are a natural experimenter — you A/B test instinctively and always run campaigns with a clear hypothesis.
  • You are a strong lifecycle thinker — you understand how to move an audience through a funnel, not just generate top-of-funnel noise.
  • You are data-driven: product adoption metrics, VoC findings, win/loss patterns, and campaign performance all inform how you work.
  • You are equally comfortable at strategic and executional levels — you write the strategy and then go execute it yourself.
  • You are organised and detail-oriented across tracking, attribution, tagging, and reporting.
  • You thrive in fast-paced, high-ownership environments and can manage multiple campaigns simultaneously.
  • You have genuine curiosity about the K12 education space — the counselor workflow, the student journey, and the institutional buying process.

What’s the role?

As a Direct Sales Executive, India at HubSpot you will be engaging directly with Commercial/Enterprise accounts, helping them to grow. You will identify, source and close good-fit prospects with a focus on India. Using strong consultative selling skills, you will balance contacting warm inbound leads and driving self-sourced leads for your pipeline, while also partnering closely with internal stakeholders to achieve team goals and work towards HubSpot’s mission to help millions of organisations grow better. 

Our new marketing, sales and CRM product models provide you with warm leads. You will cultivate inbound leads generated from engagement efforts from HubSpot’s marketing team and partner with internal Business Development Reps to research prospective customers, create outreach strategies, and identify additional opportunities. 

What will I do?

• Position the value of HubSpot’s software and the Inbound methodology to corporate and enterprise level businesses
• Educate and guide prospects through the buyer’s journey to help them learn how HubSpot can grow their business
• Manage a pipeline of self-sourced and inbound leads to identify, engage, and develop relationships with potential buyers
• Dissect and qualify prospects’ business goals to determine if HubSpot can be a strategic investment for their business’ growth
• Close both new business and install base at or above quota on a monthly cadence
• Work with C-level executives and department leaders through the end to end  sales cycle
• Collaborate with marketing, local partners and other stakeholders to execute sales strategy as the company introduces enhancements to existing solutions and/or releases new products
• Bring your thinking, strategies, and ideas to advance our company’s values, unique culture, and vision for the future

About HG Insights

HG Insights is the pioneer of Revenue Growth Intelligence. For more than a decade, we have delivered comprehensive, AI-driven datasets on B2B buyers, technology adoption, IT spend, and buyer intent, sourced from billions of data points. Today, we are a trusted partner to Fortune 500 technology companies, hyperscalers, and innovative B2B vendors seeking precise go-to-market analytics and decision-making.

Through an evolving suite of AI agents that incorporate first-party data and buyer signals, HG Insights enables AI-powered GTM automation across sales, marketing, RevOps, and data analytics teams, modernizing GTM execution from strategy through activation.

Role Overview

The Applied Data Scientist - Research is a collaborative analytical partner to the Head of Data Science, contributing to the design and validation of GTM insights that power the Contextual Intelligence initiative.

You will co-develop insight logic, selecting signals, designing scoring frameworks, prototyping models in Python, and validating outputs. You will also contribute to the production-ready briefs that are implemented in the data production pipeline by the engineering team.

This role sits at the intersection of statistical modeling, structured data analysis, and applied AI. You are comfortable reasoning about how to measure something rigorously, how entities and relationships in a knowledge graph can be leveraged, and how to use LLMs as a practical tool in the insight development workflow, not as a subject of research, but as part of the toolkit.

What You Will Do

Insight & Model Development

• Co-develop scoring frameworks and metrics models, contributing to signal selection, weighting logic, and model structure across a range of GTM insight types (acquisition,expansion, retention, strategic)
• Prototype insight logic in Python notebooks: assembling features from HG's structured data assets, implementing model components, and stress-testing outputs.
• Design and run validation experiments to confirm that insight outputs are directionally correct, well-calibrated, and meaningful across the full vendor universe
• Contribute to ontology and entity design, thinking through how vendors, products, companies, and relationships should be structured to support a given insight, informed by a conceptual understanding of the knowledge graph schema

Production Brief Development

• Translate insight designs into clear, implementation-ready production briefs 
• Document model specifications precisely: component definitions, feature engineering, aggregation logic, edge case handling, and expected output distributions
• Participate in handoff reviews with the production function, answering implementation questions and refining specs based on feasibility feedback

Insight Research & Discovery

• Contribute to the prioritized insights catalog, researching new insight ideas, assessing data availability, and framing feasibility
• Stay current on GTM data science approaches, competitive intelligence methodologies, and relevant analytical techniques that could expand the insight library

What We're Looking For

Core Skills

• Statistical modeling depth: Ability to design and implement a range of scoring and metrics models from first principles; comfortable with component weighting, normalization, signed rate-of-change metrics, composite aggregation, and distribution analysis; knows when a technique is appropriate and why 
• Python for analytical prototyping: Strong notebook-based Python for data manipulation, feature construction, model prototyping, and output validation; pandas, NumPy, and Scikit are daily 
• SQL: Proficient in querying structured data at scale; used for signal extraction, feature derivation, and validation checks across large vendor and company datasets
• Analytical rigor & validation thinking: Ability to critically evaluate whether a model is measuring what it claims to measure; designs validation experiments, checks edge cases, and flags when outputs don't pass a sanity check
• Clear technical communication: Able to translate analytical logic into precise written specifications; the production brief is a key deliverable 

Applied AI & Graph Literacy

• LLM API usage: Hands-on experience using Claude, GPT, or equivalent APIs as a practical tool; can design effective prompts, integrate LLM steps into an analytical workflow, and evaluate output quality critically
• Knowledge graph concepts: Conceptual understanding of how entities, relationships, and properties are structured in a graph; able to reason about how graph-derived features (e.g., vendor-product-company traversals) should inform insight design, without necessarily writing production Cypher 

Nice to Have

• GTM/Management Consulting, or IT Research experience, familiarity with concepts like install base, intent signals, competitive intelligence, and market analysis. Experience writing Cypher or querying graph-structured data directly
• Experience working collaboratively with engineering, product and GTM teams
• Experience in a B2B SaaS or data products environment

Tools & Environment

Primary

• Python (pandas, NumPy, scipy, Jupyter)
• SQL
• LLM APIs (Claude, GPT)
• Git and version control

Working Knowledge

• Databricks
• Cloud storage 
• Knowledge graph concepts 

The opportunity
At Unity, you’ll make a difference. In a collaborative, fast-growing environment, we’re democratizing development, solving hard problems, and enabling our community's success.

Come join Unity as we continue to elevate our procurement operations! As a Procurement Analyst, you will play a critical role in transforming data into insights that drive strategic sourcing decisions, strengthen vendor performance, and improve the Procure-to-Pay process. You will build and maintain reporting that powers QBRs, monthly executive updates, and operational KPIs, ensuring data accuracy and visibility across the business.

You’ll partner closely with Accounting, Finance, Sourcing, and cross-functional stakeholders to support vendor management activities, provide analytical insights, and help create a seamless procurement experience for all Unity employees.

Reporting to the Manager of Procurement Operations, your mission is to deliver clear, reliable procurement intelligence that informs decision-making and supports a world-class procurement function.

Are you intellectually curious, detail-oriented, and excited about using data to solve problems? Then come be part of our journey!

This position requires working late evenings from 2 PM to 11 PM (IST), with a 1-hour lunch break included.

What you'll be doing

• Develop and maintain procurement reports and dashboards to support sourcing decisions, QBRs, and monthly metrics.
• Analyze supplier performance and support vendor management activities and improvement plans.
• Ensures accuracy and integrity of procurement data across enterprise systems, including supplier, contract, and purchase order information.
• Requires strong analytical skills, attention to detail, and proficiency in data visualization and reporting tools (e.g., Excel, EazyBI, Looker, or similar).
• Participate in special projects, analyses, and ad hoc tasks as required.

What we're looking for

• The ability to prioritize multiple tasks, projects, and timelines
• Familiarity with P2P tools and basic accounting principles
• Technically savvy and capable of learning new technologies
• Experience with new technologies (AI)

You might also have

• Previous experience as a buyer or other purchasing specialist (Facilities, HR, and Professional Services)
• Detailed understanding of end-to-end Procurement transactions in a large, global technology company
• Experience with procurement approval workflows, purchasing policy compliance, and contract review processes

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, disability, gender, or any other protected status in accordance with applicable law. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect and Applicant Privacy Policies. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#MID #LI-AM1

Job Title: Manager, Software Engineer

Locations: Bangalore

Reports to: VP, AI Engineering

 A quick snapshot…

Conga is looking to hire a Manager, Software Engineering to join our extremely talented AI Engineering team. As an Engineering Manager at Conga, you’ll lead a team of software engineers working on our next generation AI Solutions. This team will be responsible for building statistical and machine learning models that support product features across the company. You’ll get to work directly with other Engineering Managers, Architects, Data Scientists, Product Managers, and Directors, all of whom make up the larger team. In this highly collaborative environment, you will have the opportunity to grow as a leader and help mentor others.

This position requires experience leading software engineering initiatives, knowledge of AI/ML solutions, as well as excellent people and time management skills. This role will be reporting to the VP of AI Engineering and will be a key engineering leader inside the Conga AI Pillar. The role requires you to collaborate with other leaders at Conga and guide your team to deliver high quality software solutions in a timely manner. The ideal candidate for this position is passionate about people, process, technology, and delivering customer values.

Conga works in an agile environment where there are daily stand-ups, code reviews, and constant communication within each self-managed cross-functional team. The ability to communicate effectively with other Engineering and Product leaders, as well as work closely with other your team members are key components for success in this position.

Why it’s a big deal…  

8+ or more years of experience in the Software Engineering industry with a record of increasing responsibility leading software development initiatives, and 3+ years managing teams.

Deep understanding of the Software Development Lifecycle (SDLC) and Machine Learning Lifecycle (MLL).

Lead and drive the strategy, vision and roadmap for building robust, scalable AI/ML foundations and platforms — including but not limited to:

•  Feature stores
• Distributed ML model training
• Model versioning and evaluation
• Monitoring, drift detection, and automated retraining pipelines
• Responsible AI, model explainability, and fairness assessments

Experience with productionizing ML models and integrating them into real-time and batch applications. Work closely with data science partners and domain engineering teams to understand AI/ML use cases and build corresponding foundations for personalization, NLP, forecasting, recommendations, and generative AI.

Experience using a popular programming language such as: Python (preferred), Java, C#, Scala, etc.

Solid understanding of modern software development practices including object-oriented programming, concurrency, design patterns, microservices architecture, RESTful API design, and test-driven development.

Experience with software testing concepts and tools: white/black box testing, coverage analysis, mocking, PyTest/xUnit, Selenium, etc.

Hands-on experience with GCP technologies such as BigQuery, GKE, GCS, DataFlow, Kubeflow, and Vertex AI — or equivalent services in AWS and/or Azure.

Familiarity with ML frameworks and tools such as TensorFlow, PyTorch, MLflow, scikit-learn, HuggingFace Transformers, etc.

Strong experience with Infrastructure-as-Code and CI/CD tools used to automate deployment to cloud platforms: Terraform, GitHub Actions, Concourse, Ansible, etc.

Excellent leadership, decision-making, and communication skills, with the ability to translate business needs into engineering outcomes.

Experience with AI product lifecycle management, including experimentation tracking, model governance, and release management.

Experience with Python is ideal; Java/Spring is a strong plus.

Education: Bachelor’s degree in computer science, Engineering, or a related technical field; Master’s degree preferred 

Are you the person we’re looking for?  

Provide engineering leadership and mentorship to a team of software engineers.

Be a strong engineering leader responsible for executing the Conga AI roadmap using agile practice.

Experience implementing scalable data and AI/ML solutions in a product-driven technology environment.

Manage, lead, and motivate cross-functional, interdisciplinary teams of software engineers to achieve strategic and tactical business outcomes.

Mentor and grow engineers in your team, fostering a culture of teamwork, accountability, and continuous improvement.

Demonstrated ability to skillfully hire, coach, and performance manage a team of technology professionals.

Partner with others at Conga to ensure engineering tasks are understood, broken down, and implemented to the highest of quality standards.

Collaborate with members of the team to solve challenging engineering tasks on time and with high quality.

Encourage skill growth of your team members.

Assist and adhere to enforcement of project deadlines and schedules.

Actively communicate with team members to clarify requirements and overcome obstacles to meet the team goals.

Highly technical, confident at the operational management level and comfortable in an engineering-heavy organization.

Track record of being a strong leader, with the ability to influence across teams and levels.

Work with development teams in an agile context as it relates to software development.

Here’s what will give you an edge…

Provide architectural guidance and technical oversight for AI/ML systems, ensuring solutions are scalable, secure, and production ready.

Drive engineering excellence by championing robust design, peer reviews, and efficient CI/CD practices tailored for AI systems.

Foster strong cross-functional partnerships with Product, Data Science, ML-Ops, and DevOps teams to accelerate delivery and innovation.

Travel Requirement

Limited travel to other company offices upon request

#LI-UB1

Job Title: Principal Product Manager

Locations: Bangalore

Reports to: Director, Product Management

A quick snapshot: The Product Manager at Conga is responsible for the product direction, planning, execution, and launch of product releases. Conga thrives in solving our customers’ business problems and creating raving fans in the process. Here you bridge the technical and business worlds as you design products that our customers and their customers love. Join the team at Conga to help drive the next phase of growth.

Why it’s a big deal: - Product manager who are continuously adapting & excited work on Products, cross functionally to guide products from conception launch by connecting the technical and business worlds. Technical passion to break down complex problems into steps that drive the product development, responsibility of Conga Products throughout the execution cycle specifically on analyzing, positioning, packaging, promoting & tailoring our solutions to our customers.

Are you the person we’re looking for?  

Relevant Experience.  You should have a minimum of 12+ years of Product Management experience and a minimum of 6 years in building B2B SAAS products from concept to post-launch, developing high quality, performant, and maintainable products, and processes. Ability and confidence to work closely with select customers in pre-sales and collaborative scenarios. Experience with Contract Lifecycle products is strongly desired. You should have mentored product managers to deliver high quality products which are aligned with the company’s vision.

Research and Creativity. Own the research, action plans, adoption plans, and results for the products. Map business ideas and use cases into product requirements and roadmap, set goals, determine priorities, and track deliverables. You will create solutions to problems with our products while always focusing on the best user experience and balancing company goals, product cohesion, and ease of implementation, research, wireframing, and incorporating user feedback into the product,

Leadership skills. Work across multiple teams to deliver quality software at a consistent pace, which aligns to the product vision. Guide the scrum teams to deliver great software at an impressive pace. Keep the team aligned with the work at hand and the completion of the greater feature, gather product requirements from stakeholders, manage release status for development and communicate status to other departments in the company. Work closely with development team to decompose high-level features into user stories, quickly provide just-in-time decisions to system level questions and defect triage.

Analyze and prioritize. Schedule development work for releases. Work with product management and development teams to create and maintain product priorities, track schedule against delivery commitments, and escalate risks and issues. Work with and maintain communication with stakeholders. Analyze product metrics to understand product performance

Customer experience. A positive impact on the company bottom line, guidance to technical publications and product education teams for technical and product documentation, Transition finished projects to the Customer-facing teams.

Education: A bachelor’s degree in engineering or equivalent or higher

 Here’s what will give you an edge…

Champion the Customer. You understand that customers are one of business’ most important assets and you take that seriously. With more than 11,000 customers around the globe entrusting Conga with their business we make a commitment to their success and would love to hear how you will too!  

Natural collaborator. You work effectively with Product Manager, are proficient with Agile and a collaborative cross functional approach to building awesome software. You are comfortable working with teams and collaborating on best practices across multiple Agile teams. You constantly seek opinions and solicit feedback to create the best work possible. You don’t know any other way. It’s a team effort and you completely appreciate that. 

Passion. We know it when we see it. Passion is not about saying how much you love what you do in your most excited voice. Passion is revealed in your truest self. It’s about what you’ve accomplished; how you want to grow; the ideas you have; your philosophies. It’s demonstrating through your words and your actions that you truly believe in what you do -- and where you work. That it matters to you. And that’s pretty cool.  

#LI-UB1

Job Title: Senior Software Engineer, AI/ML or GenAI
Locations: Bangalore / Ahmedabad / Pune

Reports to: Director, Software Engineering

A quick snapshot…

As a Senior Software Engineer, you’ll be a key member in a team responsible for the development of scalable, reliable, and innovative AI/GenAI solutions. You’ll contribute to high-priority projects, ensuring maintainable code and producing high-quality, production-ready applications. You’ll operate with a high degree of technical expertise, strategic thinking, effective collaboration across diverse teams, while helping to mentor and elevate others to meet a very high technical bar.   

Why it’s a big deal…  

You will be a key contributor to delivering Conga’s AI roadmap, ensuring solutions meet high quality standards and timelines. You’ll be a core member of the team that will implement complex, large-scale AI systems. You’ll also have the opportunity to work cross-functionally to resolve issues, mentor junior members, and help to foster a culture of continuous learning and technical excellence. All of this adds up to an exciting, challenging, and always interesting place to work, where complex problems are found and solved every day.

Here's what we’re looking for…

Related Experience. You have 7+ years of professional software development experience, including 3+ years in AI/ML or GenAI. You have a proven track record of developing and deploying scalable, production-grade AI solutions. 

Technical expertise. You have:  

• Experience in Python and frameworks such as TensorFlow, PyTorch, FastAPI, LangChain, LangGraph, and KubeFlow.  

• Knowledge of AI/ML algorithms, generative models, and LLMs. 

• Proficiency with cloud platforms (e.g., GCP, AWS, Azure) and modern DevOps practices. 

• Strong understanding of distributed systems, microservices architecture, and database systems (SQL/NoSQL). 

Education. A bachelor’s degree in engineering or equivalent.

Here’s what will give you an edge…

Effective communication and interpersonal skills. You’re comfortable initiating and engaging in collaborative discussions. You are skilled at reading and adapting to different communication styles. When you speak, you are clear and concise. Your strong listening skills help to build trust and foster connections with our clients. They also ensure you collect the right information so you can resolve issues most expediently.

Initiative. You do not wait around for things to happen or for someone to tell you what to do. You are not only proactive about completing your own work, but when you sense the need to introduce a project that will benefit the team or the organization -- even if it’s outside your scope of work -- you put a proposal together, talk to the team about it, and own it. And that also goes back to having an entrepreneurial spirit.

Passionate Problem Solver. Proactive, self-driven, and enjoys solving complex problems, not just in the primary area of responsibility but across boundaries. Identify and implement best practices for coding as well as development processes and perform as a trusted contributor requiring little to no supervision and demonstrating the ability to meet deadlines, exceed goals, and create benchmarks for success.

#Li-VA1

Job Title: Principal Partner Marketing Manager

Locations: Bangalore / Ahmedabad 

Reports to: Director, Global Partner Marketing

A Quick Snapshot 

Conga is seeking a talented APAC Partner Marketing Manager to join our passionate and dynamic team of partner marketers. This key role will see you work cross-functionally with a variety of teams to build and scale marketing campaigns and activities with our largest global partners, and crucial regional partners. In this role, you will be responsible for defining, creating, executing and bringing go-to-market (GTM) strategies to life as you build deep relationships across our partners.

Why It's a Big Deal 

As Principal Partner Marketing Manager, you will play a crucial role in defining the GTM strategies and building a deep relationship with our partners.

Are You the Person We're Looking For? 

Experience. You must have more than 12 years of experience in Partner Marketing enablement within B2B software space.

Marketing Activities. You are excellent in creating and executing marketing activities such as webinars and other online and in-person event activities, to support integrated campaigns. You craft and develop marketing content for compelling joint solution offerings with strategic partner accounts including creation of required marketing assets (product videos, customer success stories, demos, presentations, how-to guides etc.).

GSI/RSI partnership. You know how to help engagement teams understand the value proposition of the Conga-GSI/RSI partnership through a multichannel approach that encompasses digital, events, training, enablement and more!

Strategic Business Partnership. You will partner closely with business teams to deeply understand their challenges, priorities, and operational needs, ensuring analytics solutions directly address real business problems.

Cross functional collaboration. You work closely with the teams below to drive awareness of the partnerships

Conga Corporate Marketing team, to create thought leadership opportunities, maximize the partners’ presence on conga.com and insert the partners into key Conga events.

Conga Field Marketing team, to create, execute, and measure geo-based joint partner events that drive net-new business and expand existing business.

Conga Customer Marketing team, to develop impactful joint partner customer stories to help promote the partnership’s value to the market.

Conga Campaign Marketing team, to insert partners into existing campaigns and develop net-new campaigns into the market.

Conga Marketing Operations, to measure and report on pipeline creation, conversion, and ROI.

Self-Starter and motivated. You are Hard-working, self-starter with a willingness and eagerness to learn. You are organized, ambitious, and high-energy that can embrace and navigate a fast-paced, ever shifting environment.

Education. A bachelor’s degree in engineering or equivalent

Here's What Will Give You an Edge 

Focus. You are Laser-focused on driving marketing activities that convert to revenue in a repeatable and scalable way. 

Analytical. You are analytical, with the ability to capture and share key data and insights and use data to drive key marketing strategies and decisions.

Branding. You are influential in telling the Organizations story to all levels– from executives to the sales teams that are engaged in accounts. You have good understanding of enablement strategies and channels to get the brand and message embedded in the partners’ ecosystem. You demonstrate experience working with large partners on branding and demand generation initiatives.

Creative and innovative. You love thinking about the whole marketing funnel and making decisions based on data by being creative and innovative.

Relationship. You are excited to hit the ground running and use your experience to get to know and build successful long-term relationships with partner colleagues.

Partner connects. Showing keen interest in developing and maintaining a comprehensive knowledge of Conga’s market positioning, products, and services to help ensure partner efforts and partner programs are aligned with the overall organizational goals and brand. You are also good at defining and marketing joint solutions that address market needs and opportunities.

Familiarity. You have experience and/or familiarity with relevant partner marketing solutions such as or similar to: Salesforce, Marketo, Salesloft, Wrike, Crossbeam

#LI-AR1

Job Title: Staff Product Manager

Location: Bangalore

Reports to: Sr.Director, Product Management

A quick snapshot…

As a Sr. Product Manager on the Conga CPQ & Revenue team, you will be responsible for leading the expansion of our CPQ and Revenue Lifecycle Management solutions into Microsoft Dynamics, HubSpot, SAP, and other CRM ecosystems. You'll help architect seamless integrations using best-in-class integration platforms, translating our proven native capabilities into exceptional multi-CRM experiences that solve complex revenue operations challenges. This role requires deep expertise in CRM platforms (particularly Dynamics and SAP) and Integration tools, combined with hands-on involvement in release planning, product demos, implementation guidance, and agile scrum execution. You'll work at the intersection of product strategy and technical delivery, ensuring our solutions maintain industry-leading functionality and user experience across diverse CRM environments. If you're passionate about expanding proven products into new markets and thrive in a role where strategic thinking meets hands-on execution, this is an exceptional opportunity to shape Conga's platform future.

Why it’s a big deal…

You'll pioneer our expansion into CRMs like Microsoft Dynamics, HubSpot, and SAP—opening huge untapped market potential and positioning yourself as the product lead who transformed Conga into universal revenue life cycle platform. This is greenfield territory offering exceptional autonomy to shape the future of enterprise revenue operations while building career-defining expertise in platform strategy and complex system integration.

Are you the person we’re looking for?

Relevant Experience.

• 8-12 years of Product Management experience in B2B SaaS, with deep expertise in CRM platforms (Microsoft Dynamics strongly preferred) and a proven track record of delivering complex integrations across multiple ecosystems

• Integration and platform thinking: Demonstrated experience building products that connect multiple systems, working with integration platforms (Workato, MuleSoft, or similar), and designing scalable architecture that maintains data integrity and user experience across platforms

• Domain expertise in revenue operations: Strong preference for background in B2B/eCommerce, Configure Price Quote (CPQ), Contract Life Cycle Management (CLM), Order Management or Billing, with deep understanding of how enterprise customers configure, price, quote, contracts, and close complex deals

• Hands-on enterprise product delivery expertise from conception through launch and continuous iteration, with experience managing the full product lifecycle in complex, multi-stakeholder environments

• Technical fluency with business impact focus: Practical knowledge of modern integration patterns, APIs, and emerging technologies like AI/ML, with the proven ability to translate complex technical capabilities into compelling business value and customer outcomes

What Sets You Apart

• You've actually used or implemented CRM Dynamics, SAP, or HubSpot—not just managed products adjacent to them

• You thrive in ambiguity and can turn vague customer problems into concrete product requirements and release plans

• You've run or actively participated in agile scrum teams and can jump into demos, implementations, and customer conversations without missing a beat

Research and Creativity.

• Conduct market research to identify emerging trends in metadata extraction, AI, and document automation.

• Collaborate with product managers, architects, engineers, and UX teams to conceptualize and prototype new features or enhancements.

• Continuously gather customer feedback, iterate product requirements, and prioritize feature development for maximum impact.

Leadership skills.

• Work cross-functionally to run scrum teams, ensure backlogs are clearly defined, and address blockers.

• Comfortably manage implementations and maintain close collaboration with professional services, sales, and customer success teams.

• Provide live demos of Discovery AI features to internal stakeholders, prospects, and existing customers.

Analyze and prioritize.

• Use data analytics, user feedback, and market insights to inform strategic decisions on product enhancements and roadmap.

• Balance customer requirements with technical feasibility and time-to-market pressures.

• Communicate roadmap priorities and release updates to leadership and cross-functional teams.

Customer experience.

• Engage directly with customers to understand their challenges and tailor solutions that leverage metadata extraction to drive value.

• Maintain an ongoing feedback loop, documenting key learnings and using them to refine the product strategy.

• Partner with marketing to ensure new features are effectively positioned and promoted to maximize adoption.

Education: Bachelor’s degree in engineering or equivalent; a higher degree is a plus.

Here’s what will give you an edge…

Champion the Customer. You’ll operate with the mindset that our success hinges on customer success. By deeply understanding their pain points and goals, you’ll craft Discovery AI solutions that exceed expectations.

Natural Collaborator. You thrive in Agile environments, working fluidly with data scientists, developers, and product managers. You value diverse perspectives and actively seek feedback to build the best possible product.

Passion. Your passion for AI and metadata extraction shines through in your work. You’re motivated by the chance to streamline complex workflows, reduce manual intervention, and drive tangible customer outcomes.

#LI-UB1

Job Title: Senior Software Engineer
Locations: Bangalore
Reports to: Director, Software Engineering

A quick snapshot…
As a Senior Software Engineer, you’ll be a key member in a team responsible for the development of scalable, reliable, and innovative AI/GenAI solutions. You’ll contribute to high-priority projects, ensuring maintainable code and producing high-quality, production-ready applications. You’ll operate with a high degree of technical expertise, strategic thinking, effective collaboration across diverse teams, while helping to mentor and elevate others to meet a very high technical bar.   

Why it’s a big deal…  

You will be a key contributor to delivering Conga’s AI roadmap, ensuring solutions meet high quality standards and timelines. You’ll be a core member of the team that will implement complex, large-scale AI systems. You’ll also have the opportunity to work cross-functionally to resolve issues, mentor junior members, and help to foster a culture of continuous learning and technical excellence. All of this adds up to an exciting, challenging, and always interesting place to work, where complex problems are found and solved every day.

Here's what we’re looking for…

Related Experience. You have 7+ years of professional software development experience, including 3+ years in AI/ML or GenAI. You have a proven track record of developing and deploying scalable, production-grade AI solutions. 

Technical expertise. You have:  

• Experience in Python and frameworks such as TensorFlow, PyTorch, FastAPI, LangChain, LangGraph, and KubeFlow.  

• Knowledge of AI/ML algorithms, generative models, and LLMs. 

• Proficiency with cloud platforms (e.g., GCP, AWS, Azure) and modern DevOps practices. 

• Strong understanding of distributed systems, microservices architecture, and database systems (SQL/NoSQL). 

Education. A bachelor’s degree in engineering or equivalent.

Here’s what will give you an edge…

Effective communication and interpersonal skills. You’re comfortable initiating and engaging in collaborative discussions. You are skilled at reading and adapting to different communication styles. When you speak, you are clear and concise. Your strong listening skills help to build trust and foster connections with our clients. They also ensure you collect the right information so you can resolve issues most expediently.

Initiative. You do not wait around for things to happen or for someone to tell you what to do. You are not only proactive about completing your own work, but when you sense the need to introduce a project that will benefit the team or the organization -- even if it’s outside your scope of work -- you put a proposal together, talk to the team about it, and own it. And that also goes back to having an entrepreneurial spirit.

Passionate Problem Solver. Proactive, self-driven, and enjoys solving complex problems, not just in the primary area of responsibility but across boundaries. Identify and implement best practices for coding as well as development processes and perform as a trusted contributor requiring little to no supervision and demonstrating the ability to meet deadlines, exceed goals, and create benchmarks for success.

#Li-VA1

Job Title: Sr. Product Manager
Location: Bangalore
Reports to: VP, Product Management

A quick snapshot…

We are looking for a Senior Product Manager to own a portfolio of three established B2B products serving nearly 2,000 business customers and generating $12M in ARR. This is not a build-from-scratch role. It is a stewardship role — and we mean that as a compliment.The right person for this position finds genuine satisfaction in running products well: keeping customers successful, managing technical debt thoughtfully, shipping incremental improvements that matter, and protecting revenue. If you thrive on greenfield chaos, this role is not for you. If you take pride in disciplined execution and want real ownership of a meaningful book of business, read on.

Why it’s a big deal…

You will be the accountable product leader for three products:

• Conga Grid — A Salesforce-native application for inline data editing and grid-based record management within Salesforce.
• Conga Orchestrate — A Salesforce-native workflow and process automation product.
• Conga Collaborate — A standalone document generation application that runs on its own platform and integrates with Salesforce.

You will lead two small scrum teams responsible for development and delivery across this portfolio. You own the roadmap, the backlog, customer escalations, and the product health of all three products.

Are you the person we’re looking for?  

Relevant Experience. 

Required

• 5+ years of product management experience in B2B SaaS
• Hands-on experience working within the Salesforce ecosystem — you understand how Salesforce-native apps are built, distributed, and maintained
• Demonstrated ability to manage complex, multi-product portfolios with competing priorities
• Strong fundamentals: backlog management, sprint participation, stakeholder communication, and data-informed decision making
• Comfort operating in a maintenance-mode product environment — you see this as a discipline, not a consolation prize
• Excellent written and verbal communication skills in English; able to work effectively with distributed stakeholders

What You'll Do

• Define and maintain product roadmaps that prioritize stability, customer retention, and sustainable incremental improvement over growth-at-all-costs
• Own and groom backlogs across two scrum teams, balancing bug fixes, technical debt, and customer-driven enhancements
• Serve as the primary product voice for customer escalations and support-driven product decisions
• Partner with engineering leads to make sound trade-off decisions on scope, quality, and velocity
• Monitor product health metrics — including usage, support trends, and retention signals — and act on what you find
• Collaborate with Product Marketing, Customer Success, and Sales on customer communications, release notes, and enablement when changes ship
• Represent your products clearly and confidently in cross-functional and leadership forums

Analyze and prioritize. Schedule development work for releases. Work with product management and development teams to create and maintain product priorities, track schedules against delivery commitments, and escalate risks and issues. Work with and maintain communication with stakeholders. Analyze product metrics to understand product performance.

Customer experience. Aligning customer experience strategies with marketing initiatives and informing customers about new product features and functionalities. Analyzing customer feedback on product ranges and new releases and preparing reports accordingly. Documenting processes and logging technical issues, as well as customer compliments and complaints.

Why This Role

You will have genuine, end-to-end ownership of products that real customers depend on every day. There is no committee above you making micro-decisions about your backlog. There is no ambiguity about what success looks like: customers stay, products work, revenue holds.For a PM who has spent time in high-growth chaos and wants to build real product management discipline — or for someone who has always believed that running existing products well is an underrated craft — this role offers something increasingly rare: clear scope, real authority, and meaningful stakes.

Education: A bachelor’s degree in Engineering or equivalent

 Here’s what will give you an edge…

• Experience with document generation, workflow automation, or related categories
• Familiarity with Salesforce AppExchange products and ISV ecosystem dynamics
• Prior experience at a PE-backed or operationally disciplined SaaS company 

Natural collaborator. You work effectively with Product Manager, are proficient with Agile and a collaborative cross-functional approach to building awesome software. You are comfortable working with teams and collaborating on best practices across multiple Agile teams. You constantly seek opinions and solicit feedback to create the best work possible. You don’t know any other way. It’s a team effort and you completely appreciate that. 

#LI-UB1

Job Title: Staff Software Engineer, AI

Locations: Bangalore

Reports to: Sr. Manager, AI/ML.

A quick snapshot…

As a Staff Software Engineer, you will be a key contributor to the design, development, and deployment of advanced AI and generative AI-based products. You will drive technical innovation, lead complex projects, and collaborate closely with cross-functional teams to deliver high-quality, scalable, and maintainable solutions. This role requires a strong background in software development, AI/ML techniques, and DevOps practices, along with the ability to mentor junior engineers and contribute to strategic technical decisions.

Why it’s a big deal…

This is one of the critical roles in the project, where you will be an expert in product development, a good team player, and will lead and mentor your team members. We believe in using the best tools for the task at hand so the ability and desire to learn new programming languages and technologies is necessary. All of this adds up to an exciting, challenging, and always interesting place to work, where complex problems are found and solved every day. This role determines the root cause for the most complex software issues and develops practical, efficient, and permanent technical solutions.

Are you the person we’re looking for?

Experience: 8+ years of professional software development experience, including significant experience with AI/ML or GenAI applications. Demonstrated expertise in building scalable, production-grade software solutions.

Advanced Software Development: Design, develop, and optimize high-quality code for complex software applications and systems, maintaining high standards of performance, scalability, and maintainability. Drive best practices in code quality, documentation, and test coverage.

GenAI Product Development: Lead end-to-end development of generative AI solutions, from data collection and model training to deployment and optimization. Experiment with cutting-edge generative AI techniques to enhance product capabilities and performance.

Technical Leadership: Take ownership of architecture and technical decisions for AI/ML projects. Mentor junior engineers, review code for adherence to best practices, and ensure the team follows a high standard of technical excellence.

Project Ownership: Lead execution and delivery of features, managing project scope, timelines, and priorities in collaboration with product managers. Proactively identify and mitigate risks to ensure successful, on-time project completion.

Architectural Design: Contribute to the architectural design and planning of new features, ensuring solutions are scalable, reliable, and maintainable. Engage in technical reviews with peers and stakeholders, promoting a product suite mindset.

Code Review & Best Practices: Conduct rigorous code reviews to ensure adherence to industry best practices in coding standards, maintainability, and performance optimization. Provide feedback that supports team growth and technical improvement.

Testing & Quality Assurance: Design and implement robust test suites to ensure code quality and system reliability. Advocate for test automation and the use of CI/CD pipelines to streamline testing processes and maintain service health.

Service Health & Reliability: Monitor and maintain the health of deployed services, utilizing telemetry and performance indicators to proactively address potential issues. Perform root cause analysis for incidents and drive preventive measures for improved system reliability.

Educational : Bachelor’s degree in computer science, Engineering, or a related technical field; Master’s degree preferred.

Here’s what will give you an edge…

Technical Expertise: Advanced proficiency in Python, FastAPI, PyTest, Celery, and other Python frameworks. Deep knowledge of software design patterns, object-oriented programming, and concurrency.

Cloud & DevOps Proficiency: Extensive experience with cloud technologies (e.g., GCP, AWS, Azure), containerization (e.g., Docker, Kubernetes), and CI/CD practices. Strong understanding of version control systems (e.g., GitHub) and work tracking tools (e.g., JIRA).

AI/GenAI Knowledge: Familiarity with GenAI frameworks (e.g., LangChain, LangGraph), MLOps, and AI lifecycle management. Experience with model deployment and monitoring in cloud environments.

Preferred Skill sets/Tools:

AI & Machine Learning: Hands-on experience with advanced ML algorithms, including generative models, NLP, and transformers. Knowledge of industry-standard AI frameworks (e.g., TensorFlow, PyTorch) and experience with data preprocessing and model evaluation.

Data & Analytics Tools: Proficiency with relational and NoSQL databases (e.g., MongoDB, MSSQL, PostgreSQL) and analytics platforms (e.g., BigQuery, Snowflake, Tableau). Experience with messaging systems (e.g., Kafka) is a plus.

Testing & Quality: Experience with test automation tools (e.g., PyTest, xUnit) and CI/CD tooling such as Terraform and GitHub Actions. Strong emphasis on building resilient and testable software.

Advanced Cloud Knowledge: Proficiency with GCP technologies such as VertexAI, BigQuery, GKE, GCS, and DataFlow, with a focus on deploying AI models at scale.

#LI-UB1

Responsibilities

The Manager, Presales Shared Services leads a centralised, high-impact team that accelerates pipeline and improves presales execution quality across the organisation. This role is the operational backbone of the presales motion — owning the development and maintenance of demo assets, proof of concept delivery, RFI/RFP response management, and the health of the demo lab environment. The ideal candidate is a technically strong, operationally minded leader who thrives at the intersection of engineering, storytelling, and sales enablement.

You will also be responsible to:

Demo & POC Development

• Oversee creation and continuous improvement of reusable demo assets aligned to latest product capabilities and key use cases

• Lead scoping, building, and delivery of POCs for strategic and complex opportunities, ensuring technical quality and buyer alignment

• Establish best practices for demo scripting, environment stability, and persona-based storytelling

RFI / RFP Response Management

• Own end-to-end RFI, RFP, and security questionnaire responses, ensuring accuracy, quality, and on-time delivery

• Build and maintain a centralised response library in collaboration with Product, Legal, and Security teams

• Triage and prioritise incoming requests by strategic value and define clear SLAs for turnaround

Demo Lab & Environment Management

• Accountable for the reliability, scalability, and governance of all demo lab environments

• Oversee provisioning, access management, version control, and regular audits to reflect current product releases

• Establish processes for environment requests, new use case onboarding, and deprecation of outdated assets

Team Leadership & Development

• Hire, onboard, coach, and develop a high-performing team of presales engineers and technical specialists

• Set clear goals, run regular performance conversations, and foster a culture of craftsmanship and continuous improvement

• Balance workload across the team while protecting capacity for high-priority strategic deals

Presales Collaboration & Stakeholder Engagement

• Serve as a strategic partner to regional presales teams, establishing clear intake and engagement models for shared services access

• Participate in pipeline reviews, QBRs, and planning sessions to anticipate demand and align priorities

• Build trusted relationships with presales leaders, positioning the team as a force multiplier across the business

Requirements

Qualifications / Experience / Technical Skills

Required

• 5–7 years in presales, solutions consulting, or technical sales engineering, with at least 2 years in a team lead or management role

• Hands-on experience building and delivering enterprise software demos and POCs, with the ability to craft compelling technical narratives for different buyer personas

• Proven experience managing RFP/RFI processes at scale, maintaining content libraries, and strong project management skills across multiple concurrent workstreams

Technical Background

• Familiarity with enterprise SaaS platforms, integration, automation, or adjacent technologies strongly preferred

• Experience managing demo or lab environments, including provisioning, sandbox governance, and version management

• Comfortable working with demo automation platforms, CRM systems, and standard collaboration tooling

Leadership & Collaboration

• Proven ability to lead and motivate technical teams, setting a high bar for quality and fostering a culture of knowledge sharing

• Strong communication skills with the ability to engage credibly across both technical practitioners and senior presales and sales leaders

• Experience in a shared services, centre of excellence, or enablement function is a strong differentiator

Soft Skills / Personal Characteristics

• Collaborative, adaptable, and proactive — thrives in a dynamic, high-growth environment with a passion for making an impact through technology

• Proven ability to build a winning team culture that promotes growth, personal development, and continuous improvement

• Strong written and verbal communication skills in English, with the ability to translate complex technical concepts for non-technical audiences

• Sharp business and technical acumen, with a track record of turning technology passion into measurable customer impact

• Willingness to travel as needed and work flexible hours across the territory

(REQ ID: 2616)

**We are only hiring for this role in the CST or EST time zones**

At Greenlight Guru, we help the world’s most innovative medical device companies bring high-quality, life-changing products to market faster. We serve 1000+ global customers with our quality management and clinical data capture software, helping them get their products on the market and keep them there. 

When you join the team at Greenlight Guru, you’ll be a part of a collaborative, mission-driven team working in one of the most exciting and rewarding industries on the planet. Backed by JMI Equity, one of the premier growth equity firms for SaaS companies, Greenlight Guru is growing—and looking for individuals who are difference makers. Is that you?

We are looking for a commercially-minded, revenue-driven, highly technical Solutions Engineer to join our organization with a heavy focus on selling to software engineering teams. Reporting to the Director of Product Marketing, you are responsible for translating our product strategy into confident, effective value-based selling. You will work alongside Sales to support live deals, bring product and technical depth into buyer conversations, and turn field experience into reusable assets that scale across GTM. You focus on the last mile of the buying journey - proving technical fit, reducing risk, and helping buyers move forward with confidence. While you are a strategic partner to Sales on active deals, being situated within the Product Marketing team allows you to act as a critical bridge between our product’s capabilities and our market-facing message. You are a technical storyteller who knows how to connect "how it works" with "why it matters." You’ll use real-world deal experience to stress-test and refine our positioning, competitive strategy, and the assets we use to win.

Responsibilities

Value Selling & Deal Execution

You own technical confidence in active deals and are accountable for buyer certainty in our technical fit. Your performance is largely measured by your impact on revenue.

• Technical Discovery & Diagnosis: Lead additional deep-dive discovery during demos to uncover a prospect’s current tech stack and pain points. You help diagnose the technical "why" before prescribing a solution.
• Value-Based Demonstrations: Deliver demos tailored to the buyer’s specific goals and success criteria. Lead with value and differentiation, not feature walkthroughs.
• Trial & Evaluation Ownership: Own the trial experience end-to-end, including setup, guidance, and success criteria. Ensure trials clearly demonstrate value and differentiation.
• Technical Deal Support: Act as a persistent partner in the deal, not a one-time resource. Stay current on deal status, identify technical risks, and partner with AEs to move deals forward.
• Expansion & RFP Support: Support expansions and at-risk renewals. Partner with AEs and PMM to ensure RFPs have high positioning impact and technical clarity.

Technical Assets & Demo Environments

You are responsible for maintaining the "technical sales toolkit," ensuring the GTM team has accurate, field-ready assets to sell efficiently.

• Scalable Asset Creation: Build and maintain reusable technical sales assets—such as walkthroughs, video snippets, and PoC templates for APIs/integrations—that help the field scale.
• Demo Environment Ownership: Maintain stable and accessible demo environments. You ensure demo data supports realistic, value-based storytelling for our core personas.
• Demo Narrative: Collaborate with PMM to ensure the core demo narratives are technically accurate and reflect how the product is actually used in the field.

Cross-Functional Collaboration & Enablement

You act as the resident technical authority, ensuring seamless alignment between the Product, Marketing, and Sales organizations.

• Cross-Functional Collaboration: Serve as the trusted technical lead for AEs, AMs, and CSMs. You are a strong collaborator who bridges the gap between technical details and GTM strategy.
• Product Readiness: Stay current on what’s shipping and why it matters. Translate new features into demo-ready flows, technical FAQs, and narratives for the GTM team.
• Field Intelligence Loop: Serve as the "voice of the buyer." Identify patterns in technical objections or competitive gaps and provide clear, actionable feedback to Product to influence the roadmap.

Candidate Profile

• Commercially Minded: You understand that technical depth exists to win deals and drive revenue.
• Strategic Partner: You know when to lead technically and when to support the broader sales strategy.
• Solution Storyteller: You can translate product capabilities into outcomes that actually matter to a buyer.
• Ownership Mindset: You treat deals, proof points, and internal process improvements as your personal responsibility.

Qualifications

• Technical Sales Experience: Proven track record delivering value-led technical demonstrations to software engineers and highly technical buyers, translating complex platform capabilities (APIs, integrations, developer workflows) into clear business and technical outcomes.
• Software Development Fluency: Strong working knowledge of modern SDLC practices, including requirements management, Git-based version control, CI/CD workflows, and release processes, with hands-on experience using Jira and similar developer tools (e.g., issue tracking, sprint boards, workflow configuration) in real engineering environments.
• API & Integration Literacy: Practical understanding of REST APIs, authentication methods, and system integrations - confident discussing how systems connect, how data flows between platforms, and how traceability or automation is maintained.
• Code Familiarity: Hands-on familiarity with code platforms (you have written or actively used code-based tools) and can speak fluently about repositories, commits, pull requests, and automation workflows.
• SaaS Background: Experience at a small-to-mid-sized SaaS company where you helped build or refine the SE function, processes, or demo environments - not just operate within an established structure.
• Revenue Impact: A clear track record of directly supporting revenue, advancing complex opportunities, and influencing deal outcomes in partnership with Account Executives.
• Learning & Ownership Mindset: Thrives in a fast-moving, evolving environment — actively seeks feedback, adapts quickly, rolls with change, and contributes ideas that help the team continuously improve how we sell and deliver technical value.
• Nice to Have: Experience in life sciences/medtech environments or running technical proof-of-concepts.

Benefits you’ll enjoy:

• Flexible Paid Time Off policy and working hours
• Home Office stipend for new hires
• Multiple Medical Insurance options, plus Dental and Vision
• 401k (with company match) 
• Equity Program Eligibility (based on role and/or tenure)
• Paid Maternity and Paternity Leave
• Disability insurance

Greenlight Guru is an Equal Opportunity Employer. Individuals seeking employment at Greenlight Guru are considered regardless of race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. If you need assistance or accommodations to submit your application for this position, please email careers@greenlight.guru.

At Ensono, our Purpose is to be a relentless ally, disrupting the status quo and unleashing our clients to Do Great Things!  We enable our clients to achieve key business outcomes that reshape how our world runs. As an expert technology adviser and managed service provider with cross-platform certifications, Ensono empowers our clients to keep up with continuous change and embrace innovation.

We can Do Great Things because we have great Associates. The Ensono Core Values unify our diverse talents and are woven into how we do business. These five traits are the key to achieving our purpose:

Honesty, Reliability, Curiosity, Collaboration, and Passion.

About the role and what you'll be doing: 

Ensono is seeking a Senior Manager, Digital Experience & Web Platforms to lead our enterprise web strategy and drive the evolution of a modern, customer-centric digital ecosystem. This strategic leadership role owns the vision, architecture, and governance of Ensono’s web platforms, which serve as the foundation for our digital marketing, ABM, and customer engagement initiatives.

You will act as the technical and strategic owner of Ensono’s web presence, partnering closely with Marketing Operations, Brand, Content, IT, Security, Legal, and external agencies to deliver scalable, secure, and highly personalized digital experiences across the B2B buyer journey.

Key Responsibilities

Platform Strategy & Architecture

• Own the strategic vision and technical roadmap for Ensono’s enterprise web platforms
• Evaluate, design, and implement modern CMS solutions (headless, hybrid, or traditional) that support scalability, performance, and innovation
• Establish architecture standards, development best practices, and governance frameworks to ensure consistency, quality, and security
• Design and maintain content models, taxonomies, metadata frameworks, and personalization-ready architectures

Website Personalization & Orchestration

• Develop digital experience strategies aligned to ABM and B2B buying journeys
• Lead the design of personalization frameworks leveraging behavioral, firmographic, and intent data
• Partner with marketing leadership to deliver persona-based and industry-specific experiences that drive engagement and conversion

Technical CMS & Integration Management

• Oversee day-to-day performance, uptime, and security of the enterprise CMS platform
• Manage integrations across CRM (Salesforce), marketing automation, CDPs, analytics, ABM platforms, and tag management systems
• Partner with Marketing Operations to ensure reliable tracking, attribution, and data flow across all digital touchpoints

SEO, Analytics & Optimization

• Embed technical SEO and GEO best practices across the platform, including Core Web Vitals, site architecture, schema markup and crawlability
• Build and maintain measurement frameworks and executive dashboards that track engagement, pipeline influence, and business impact
• Drive continuous improvement and tracking through A/B testing, experimentation, and data-driven optimization (GA4)

Strategy, Governance & Leadership

• Establish scalable content governance models, workflows, and approval processes
• Lead and mentor cross-functional teams including developers, designers, content teams, agencies, and vendors
• Build strong partnerships with IT, security, legal, and compliance to ensure adherence to enterprise and regulatory standards (GDPR, CCPA, accessibility)

Innovation & Industry Leadership

• Monitor emerging web, MarTech, and digital experience trends
• Evaluate and pilot AI-driven tools and capabilities that enhance personalization, productivity, and user experience
• Share thought leadership internally and externally to position Ensono as a digital experience leader

We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply. 

What You Will Need:

• 8+ years of hands-on experience in web platform management and development, with at least 3 years in a leadership role
• Proven success architecting and managing enterprise-scale web platforms in B2B technology or complex business environments
• Deep expertise with modern CMS platforms (Adobe Experience Manager, Optimizely, Contentful, Sitecore, WordPress), including headless/composable architectures
• Strong understanding of MarTech ecosystems including CRM, marketing automation, CDPs, analytics, and ABM platforms
• Advanced knowledge of technical SEO and GEO, web analytics (GA4), conversion optimization, and experimentation methodologies
• Expert-level understanding of modern web technologies, APIs, integration patterns, and cloud-based infrastructure
• Strong communication skills with the ability to translate technical concepts for non-technical stakeholders
• Data-driven, customer-obsessed mindset with a balance of strategic vision and practical execution

Bonus Qualifications

• Experience supporting account-based marketing (ABM) strategies and complex B2B buying journeys
• Familiarity with DevOps practices and CI/CD pipelines for web platforms
• Experience working within regulated or compliance-driven environments
• Demonstrated success leading digital transformation initiatives at scale

Why Ensono?

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and inclusion. You can do great things for your own health or for a healthier planet. Whatever it means to you to do great things we want Ensono to be the place you can do it. 

We are a client-facing business, but we do encourage clients to allow us to work remotely most of the time so if you are not required to be on a client site, you can choose to work from home or in our Ensono offices

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

Position Overview

The Supply Chain Orchestration Knowledge Expert is a domain and subject matter expert responsible for developing, structuring, and maintaining the messaging and positioning and subsequent knowledge artifacts that power TraceLink’s Agentic Orchestration Solutions (AOS) go-to-market execution, field team enablement campaigns, and AI-driven experiences for both the customer personas and TraceLink field teams.   

Each Supply Chain Orchestration Knowledge Expert serves as the global owner of a supply chain orchestration domain—such as Manufacturing, Commerce, Logistics, or Transportation—and builds the messaging and positioning frameworks, insights, and artifacts that support executive-level conversations across all relevant customer segments.

This is a unique role combining industry analysis, supply chain orchestration, product expertise with strategic storytelling, knowledge artifact creation, and curation for executive buyer experiences.

Responsibilities

Supply Chain Orchestration Domain Expertise

• Serve as TraceLink’s subject-matter expert for a specific supply chain orchestration supporting Product Marketing, Demand Gen, Content, Sales Enablement, and Sales

• Build a deep understanding of end-to-end processes, personas, pain points, business value, and the life sciences and healthcare supply chains ecosystem.

• Participate in select cross-functional teams and executive engagements as required.

Strategic Narratives, Messaging, and Positioning

• Develop strategic narratives, messaging, and positioning of TraceLink products and solutions targeting executive personas - specifically the CIO.

• Create and maintain competitive differentiation and positioning against alternative solutions.  

• Continuously monitor the effectiveness of messaging through routine engagement with field teams, customers, and prospects.

AI and LLM Buying Experiences

• Build and maintain an LLM-ready messaging framework with modular, metadata-tagged positioning and value narratives.

• Ensure taxonomy alignment and version control so messaging remains consistent, current, and easily ingested by the LLM.

• Curate and govern the product and industry knowledge corpus to deliver accurate, compliant, and authoritative model outputs.

• Design executive-ready LLM experiences using prompt patterns, scenarios, and value-story templates for internal enablement and external buyer interactions.

Deliverables and Key Knowledge Artifacts

• Create and maintain a standard set of knowledge artifacts that inform and drive the executive interactions, field team enablement, and LLM-driven experiences, including but not limited to:

  • Domain Messaging & Positioning Playbook capturing value pillars, executive narratives, persona messaging, and competitive differentiation.

  • LLM-Ready Messaging Framework & Metadata Schema defining modular message objects, taxonomies, and canonical terminology for model ingestion.

  • Curated Knowledge Corpus Library, including process maps, capability descriptions, deal reviews, win stories, case studies, industry insights, and glossary of terms.

  • Executive Buyer Narrative Decks tailored for CIO, COO, and VP-level personas with business cases, ROI framing, and transformation stories.

  • Competitive Landscape & Differentiation Dossiers analyzing alternative solutions with scenario-based differentiation and objection-handling modules.

  • LLM Prompt Patterns, Conversation Flows, and Experience Blueprints enabling consistent, high-credibility internal and external AI-driven interactions.

  • Field Enablement Knowledge Packs providing talk tracks, use-case stories, objection handling, value frameworks, and LLM-powered microlearning assets.

Skills and Qualifications

• 3 - 5 years in a product management, product marketing, solution consulting, or analyst roles with a specific focus on life sciences manufacturing, logistics, and/or adjacent roles.

• Exceptional writing and presentation skills, especially for senior executive audiences.

• Ability to create clear, structured narratives from ambiguous or highly technical information.

• Experience producing content such as briefs, whitepapers, frameworks, or strategic analyses.

• Ability to develop insights, messaging, positioning, and competitive analyses that support commercial teams.

• Familiarity with large language models (LLMs), conversational AI, or retrieval-augmented systems.

• Experience in structuring and tagging content for AI/ML consumption is a plus.

• Ability to work cross-functionally with Product, Marketing, Sales, Solution Consulting, Value Engineering, and Services teams.

Education: Bachelor’s degree or equivalent professional experience required.

Travel: Ability to travel up to 25-40% as required by business needs.

Position Summary

We are seeking a seasoned deal-maker and manager to lead our media & deal strategy covering partner monetization efforts nationally. The role sits on the central media solutions team. This is a unique opportunity to take a leadership position on how Interactive Avenues structures and executes agreements with media companies and creators. The ideal candidate will have experience with complex contract negotiations with a solid understanding of the evolving media landscape locally. This person must have experience building and managing large relationships and/or responsible for strategic negotiations across verticals. In this role, you will work closely with cross-functional partners to execute programs and partnerships that drive meaningful value. You will work closely with the local teams, who serve as the primary clients for this role, as well as operations and legal, among others, to deliver results. The Partnerships lead at Interactive avenues works closely with the leading partners in the world & in local markets, is responsible for both managing those relationships and driving product adoption. You should have managed clients with overall budget of 100 Cr.

Key Responsibility

• Be the primary deal-maker and contract negotiator for the central team, eventually helping to scale efforts by building a team
• Review and inform policy and legal agreements to support broader programs
• Inform the operational requirements for managing partner programs, such as reporting details, payment flows, etc
• Support program creation leveraging quantitative analysis and industry research
• Represent Interactive Avenues in negotiations and meetings with executives from other companies
• Execute in an intense & fast-paced environment
• You would be expected to have full understanding on all of your portfolio of clients
• Understand the different stakeholders within agency and start building relationship with them.
• Helping your team to craft the agency response to the client briefs.
• Ability to lead strategic discussions with clients.
• You should be able to have full understanding of what is happening on each clients & lead your team in that aspect.
• Create a 360 planning approach for new campaign
• Be visible as the leader of your team within the agency as well as with clients
• Start interacting with our regional agency teams on client where applicable
• Ability to start driving agency KPIs; balanced with client KPI
• Lead the annual planning process for our clients.
• Be the seamless bridge between local clients & regional/global agency team.
• Converse on measurement metrics across touchpoint based on campaign objectives
• Win awards in both internal and external.

Team Leadership & Development

• Embraces and encourages a culture based on team work, collaboration, and intellectual curiosity
• Motivates, leads, and manages internal teams, working collaboratively to drive programs that meet our clients’ performance and business objectives
• Drives adoption of stated account management best practices through example setting, positive reinforcement and behavioural correction
• Assists in interviewing, hiring, training, mentoring, developing, and evaluating team members
• Provide training to their direct reports and bellow teams
• Suggest improvements in process and productivity optimization

Skills

• Ability to forecast expected outcomes of Brand and ROI campaigns and manage spend accordingly
• Proven expertise with relevant platform tools (DoubleClick Bid Manager, Google Adwords tools, Facebook tools etc), Media Research Tools (Comscore, GWI, TGI etc)
• Strong written and verbal communication skills
• Strong organizational skills, detail-oriented and capable of multi-tasking
• Superb client relationship and management skills
• Proven problem solving skills and ability to think outside of the box
• Detail oriented and responsive, deadline-driven with strong quantitative reasoning skills
• Provide timely and actionable feedback to the team to aid in their development and improvement

Qualifications

Education:

• Masters/Bachelor’s Degree
• Minimum 12 years as a Media Planner & Buyer

What You Can Expect From Interactive Avenues

Interactive Avenue’s  vision is to make advertising more insightful to the brands. We do this by employing the world’s very best talent to solve some of the toughest challenges of today’s digital marketing landscape. It’s important that we hire people whose values reflect those of our own: genuine, results-focused, daring and insightful. As an Interactive Avenues employee, we promise you a workplace that invests in your career, cares for you and is fun and engaging. We believe these factors create a workplace where you can be yourself and do amazing work.

Position Location: Bengaluru India

What you'll do as a Senior Strategic Solutions Engineer

The Pre-Sales Solution Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team. 

As a Senior Strategic Solutions Engineer, you are a customer facing hands-on technologist with credibility built on domain expertise across the region. You should have solid experience in influencing enterprise architecture design across various senior buyer personas both at customers and partner organizations. Your role will be to convince these decision makers of the long term value of thinking of Cloudflare as a strategic technology partner. 

You will work as a part of a highly visible structured pursuit team attached to designated strategic accounts, working to understand their unique business challenges and priorities with a goal of defining short and long term solution architecture with Cloudflare as a centrepiece. An equally important component of this role is the expectation that you scale your expertise and knowledge across the wider Pre Sales Solution Engineering organization.

Specifically, we are looking for you to:

• Build and maintain the long term technical relationship of key accounts, ensuring the successful design, proof and adoption of Cloudflare as a part of the customers critical infrastructure.
• Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the business, and further establishing our footprint within the customers landscape.
• Be the voice of the customer, engaging and influencing Product Management and Product Roadmap to serve their needs. 
• Demonstrate your expertise of Cloudflare within your field through the creation of professional content, including white papers, reference architectures, blog posts & demo proof of concept labs.
• Represent and Evangelise Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

Examples of desirable skills, knowledge and experience

• 10+ years of relevant experience
• Experience interacting with senior level/executives to communicate a message of network and security transformation
• Fundamental understanding of customer network and application architectures. 
• Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP.
• Secure Web Gateway, CASB, DLP, DNS, DNS over HTTPS
• IdP/authentication, SAML, OTP
• SaaS application integration and tenant controls
• VPN and remote access challenges
• SIEM and log analytics platforms 
• Client OS fundamentals and software distribution
• Ability to jump in with hands-on configuration when needed

Other desirable skills areas include:

• Routing, subnetting, split tunnels. SD-WAN, local internet breakout
• End user and application security risks - DDoS, malware, phishing, viruses
• Knowledge of competitive market  around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, CASB solutions , DDOS mitigations solutions, SD-WAN solutions, Secure Gateway solutions 
• Ideally knowledge of Cloudflare ZTNA solutions such as Teams, Access, Gateway, and Browser Isolation

Position Location: Bengaluru India

What you'll do as a Senior Strategic Solutions Engineer

The Pre-Sales Solution Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team. 

As a Senior Strategic Solutions Engineer, you are a customer facing hands-on technologist with credibility built on domain expertise across the region. You should have solid experience in influencing enterprise architecture design across various senior buyer personas both at customers and partner organizations. Your role will be to convince these decision makers of the long term value of thinking of Cloudflare as a strategic technology partner. 

You will work as a part of a highly visible structured pursuit team attached to designated strategic accounts, working to understand their unique business challenges and priorities with a goal of defining short and long term solution architecture with Cloudflare as a centrepiece. An equally important component of this role is the expectation that you scale your expertise and knowledge across the wider Pre Sales Solution Engineering organization.

Specifically, we are looking for you to:

• Build and maintain the long term technical relationship of key accounts, ensuring the successful design, proof and adoption of Cloudflare as a part of the customers critical infrastructure.
• Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the business, and further establishing our footprint within the customers landscape.
• Be the voice of the customer, engaging and influencing Product Management and Product Roadmap to serve their needs. 
• Demonstrate your expertise of Cloudflare within your field through the creation of professional content, including white papers, reference architectures, blog posts & demo proof of concept labs.
• Represent and Evangelise Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

Examples of desirable skills, knowledge and experience

• 10+ years of relevant experience
• Experience interacting with senior level/executives to communicate a message of network and security transformation
• Fundamental understanding of customer network and application architectures. 
• Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP.
• Secure Web Gateway, CASB, DLP, DNS, DNS over HTTPS
• IdP/authentication, SAML, OTP
• SaaS application integration and tenant controls
• VPN and remote access challenges
• SIEM and log analytics platforms 
• Client OS fundamentals and software distribution
• Ability to jump in with hands-on configuration when needed

Other desirable skills areas include:

• Routing, subnetting, split tunnels. SD-WAN, local internet breakout
• End user and application security risks - DDoS, malware, phishing, viruses
• Knowledge of competitive market  around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, CASB solutions , DDOS mitigations solutions, SD-WAN solutions, Secure Gateway solutions 
• Ideally knowledge of Cloudflare ZTNA solutions such as Teams, Access, Gateway, and Browser Isolation

Position Location: Delhi NCR, India

What you'll do as a Senior Strategic Solutions Engineer

The Pre-Sales Solution Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team. 

As a Senior Solutions Engineer, you are a customer facing hands-on technologist with credibility built on domain expertise across the region. You should have solid experience in influencing enterprise architecture design across various senior buyer personas both at customers and partner organizations. Your role will be to convince these decision makers of the long term value of thinking of Cloudflare as a strategic technology partner. 

You will work as a part of a highly visible structured pursuit team attached to designated strategic accounts, working to understand their unique business challenges and priorities with a goal of defining short and long term solution architecture with Cloudflare as a centrepiece. An equally important component of this role is the expectation that you scale your expertise and knowledge across the wider Pre Sales Solution Engineering organization.

Specifically, we are looking for you to:

• Build and maintain the long term technical relationship of key accounts, ensuring the successful design, proof and adoption of Cloudflare as a part of the customers critical infrastructure.
• Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the business, and further establishing our footprint within the customers landscape.
• Be the voice of the customer, engaging and influencing Product Management and Product Roadmap to serve their needs. 
• Demonstrate your expertise of Cloudflare within your field through the creation of professional content, including white papers, reference architectures, blog posts & demo proof of concept labs.
• Represent and Evangelise Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

Examples of desirable skills, knowledge and experience

• 10+ years of relevant experience
• Experience interacting with senior level/executives to communicate a message of network and security transformation
• Fundamental understanding of customer network and application architectures. 
• Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP.
• Secure Web Gateway, CASB, DLP, DNS, DNS over HTTPS
• IdP/authentication, SAML, OTP
• SaaS application integration and tenant controls
• VPN and remote access challenges
• SIEM and log analytics platforms 
• Client OS fundamentals and software distribution
• Ability to jump in with hands-on configuration when needed

Other desirable skills areas include:

• Routing, subnetting, split tunnels. SD-WAN, local internet breakout
• End user and application security risks - DDoS, malware, phishing, viruses
• Knowledge of competitive market  around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, CASB solutions , DDOS mitigations solutions, SD-WAN solutions, Secure Gateway solutions 
• Ideally knowledge of Cloudflare ZTNA solutions such as Teams, Access, Gateway, and Browser Isolation

The Opportunity

FE International is a leading technology-focused M&A advisory firm specializing in transactions across SaaS, consumer internet, and e-commerce. We advise founders, private equity sponsors, and institutional sellers on high-impact transactions.

Compensation is competitive and benchmarked to top-tier investment banking and transaction advisory roles in India, with performance-based upside.

This is a hands-on role spanning the full M&A lifecycle, from valuation and positioning through live process execution, buyer negotiations, diligence coordination, and closing. You will work directly with senior team members on active mandates, and your output will be used in client-facing materials and buyer interactions. You will play a key role in supporting execution across multiple live mandates, working closely with senior team members to ensure processes run efficiently and materials are delivered to a high standard.

Location & Working Model

• Fully remote, India-based role
• Significant overlap required with U.S. Eastern Time working hours
• Participation in client and buyer calls as part of live deal execution

Responsibilities

Valuation & Financial Analysis

• Build and maintain financial models, including P&L normalization, EBITDA adjustments, working capital analysis, and ad-hoc analyses
• Conduct business valuations across precedent transactions, public comparables, DCF, LBO, and revenue/EBITDA benchmarking
• Analyze SaaS and recurring revenue metrics (ARR, MRR, churn, NRR, CAC/LTV, cohort retention)
• Develop financial schedules covering deferred revenue, earnouts, debt-like items, and working capital analysis

Deal Execution & Process Management

• Support end-to-end sell-side processes including marketing material development, buyer outreach, NDA execution, management presentations, and IOI / LOI evaluation
• Support the maintenance and ongoing accuracy of deal process trackers (e.g., marketing trackers, buyer logs, diligence trackers), ensuring timely updates and clear visibility
• Manage data rooms and diligence processes across multiple workstreams
• Prepare diligence response materials across financial, operational, and legal workstreams
• Support multiple live mandates simultaneously, managing competing priorities while maintaining quality and responsiveness
• Assist with APA / SPA review and coordination with legal advisors
• Work closely with senior team members to support execution across all phases of live transactions

Marketing Materials

• Support development and iteration of client-ready marketing materials (CIMs, teasers, buyer communications, and process updates)
• Support drafting and refinement of materials, ensuring outputs are clear, accurate, and client-ready
• Develop financial exhibits and charts to support investor discussions
• Prepare internal deal updates and summary materials

Market Research & Buyer Universe

• Support development of buyer universes and market analysis
• Assist with tracking transaction activity and evaluating inbound opportunities

Client & Team Support

• Work with clients to collect and validate financial and operational data
• Prepare client communications and deal updates
• Identify inconsistencies and key financial considerations for senior review
• Manage multiple concurrent workstreams with strong attention to detail

 Required Skills & Competencies

• Advanced Excel proficiency, including financial modeling and scenario analysis
• Strong financial statement fluency
• Analytical mindset with ability to synthesize data into clear conclusions
• Excellent written communication skills
• Ability to manage multiple priorities in a fast-paced environment
• High ownership and self-sufficiency
• Demonstrated ability to independently own deliverables in a live deal environment with minimal oversight
• Comfort working with imperfect data and ambiguity
• Strong attention to detail and collaborative mindset

 Experience & Education

• 2–4 years of relevant experience for Analyst; 4–6 years for Senior Analyst
• Experience in investment banking, transaction advisory, or financial due diligence
• Prior exposure to M&A processes preferred
• Strong academic background in finance, accounting, economics, or related fields
• Professional certifications (CFA, CPA, ACCA) are a plus

Application Process

The application process includes a rigorous, multi-step assessment designed to evaluate technical capability, attention to detail, and ability to operate in a live deal environment. This role is intended for top-performing candidates who have demonstrated the ability to operate at a high level in demanding, execution-focused environments. Candidates who are not comfortable working under tight timelines across multiple live workstreams are unlikely to be a fit.

We value individuals who take ownership, move quickly, and consistently produce high-quality work without requiring close supervision.

The Opportunity

We are looking for a Strategic Account Director to lead growth within a set of Postman’s most important enterprise accounts. This role is part of a new strategic go-to-market motion designed to deepen our engagement with large enterprises, expand our footprint, and deliver the full value of the Postman platform.

You will be paired with a pod that includes a Principal Solutions Engineer and a Field CTO, forming a high-caliber account team focused on building long-term, value-based relationships. Together, you’ll engage senior technology leaders, uncover complex challenges, and drive adoption of Postman’s enterprise and platform solutions at scale.

This is not a traditional “low-hanging fruit” sales role—this is about strategic account expansion, multi-threaded enterprise engagement, and solution selling.

What You’ll Do

• Own and grow a portfolio of strategic enterprise accounts (e.g., Fortune 500, cloud-first companies, large-scale developer organizations).
• Deeply engage with senior buyers—CIOs, CTOs, VPs of Engineering, Platform, Security, and Collaboration—to position Postman as a critical platform solution.
• Drive multi-threaded sales campaigns that expand existing usage and convert massive developer adoption (tens of thousands of users) into enterprise-wide value.
• Lead complex solution sales cycles across collaboration, security, API governance, and emerging AI-enabled workflows.
• Identify customer pain points and design tailored value propositions that demonstrate ROI and impact at scale.
• Orchestrate cross-functional engagement with Customer Success, Product, and Marketing to maximize customer outcomes.
• Track, forecast, and report on account progress, pipeline health, and business results.
• Be a thought partner to your accounts, staying ahead of industry trends like agentic AI, workflow automation, and cloud-native development.
• Partner with relevant stakeholders to drive account strategy and expansion.

About You

• 10–15 years of enterprise sales experience, with a proven track record in strategic account management and expansion.
• Experience selling technical and platform products (developer tools, SaaS platforms, cloud infrastructure, or security solutions).
• Demonstrated success in solution selling—engaging with senior technology leaders and driving multi-million dollar expansion deals.
• History of working long cycles and successfully growing accounts over time.
• Ability to navigate large, complex organizations with thousands of users and multiple stakeholders.
• Collaborative mindset with experience working closely with technical teams (solutions engineers, architects, CTOs).
• Deep understanding of enterprise buyer personas (security, collaboration, platform, developer productivity).
• Curiosity and fluency in emerging technologies, particularly AI/agentic AI, and how they can automate workflows and deliver customer value.
• Strong executive presence, relationship-building skills, and the ability to influence at the C-suite level.

Why Join Us

• Be part of an innovative sales model at one of the fastest-growing developer platforms in the world.
• Partner with world-class colleagues in a pod structure designed to maximize customer impact.
• Work with some of the largest and most innovative technology companies on the planet.
• Play a key role in shaping how Postman goes deeper into enterprise accounts and accelerates platform adoption.

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn 

THE OPPORTUNITY

CONTEXT: 

Our RUN department, international in scope (EMEA, AMER, APAC) and in full growth, is made up of around fifty experts leveraging IVALUA procurement solutions for our customers post go-live. The team is still growing in order to guarantee the satisfaction of a growing number of customers.

ROLE: 

Here at Ivalua, we are currently looking for a Associate Customer Application Engineer. You will be reporting to the RUN Manager of the technical customer support team and you will be responsible for managing the customer relationship on the maintenance of the applications in operational and technical terms. You will own enhancements, Upgrades and Application Performance Tuning Activates. You will be trained and certified on our Buyer application (SaaS Source-to-Pay software package).

WHAT YOU WILL DO WITH US 

• Manage the customer relationship. Gather business requirements and analyze the impact on the implemented solution. 
• Advise Customers on procurement leading practices and configuration management.
• Use Ivalua Buyer technical framework (C# .NET & SQL) to configure and customize Ivalua Buyer solution to meet specific business requirements
• Reverse engineering and debugging to solve project issues throughout all phases of the implementation cycle
• Develop advanced configuration knowledge and show strong technical creativity skills to leverage configuration features in order to limit custom code
• Interact with R&D team for product features
• Manage deliveries and solve technical operational issues
• Contribute to peer code review

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Skills and Experience:

• Minimum 1 year of experience in software development, primarily in C#, .NET and SQL Server
• Ability to understand complex functional and technical environments and communicate technical concepts to non-technical people
• Comfortable looking for configuration solutions versus new coding and development
• Functional knowledge of SRM, Supply Chain, and/or Procurement is a plus

Soft Skills :

• BE/BTech or Masters degree in Computer Engineering, Computer science, or a closely related field or foreign equivalent. Procurement domain will be an added advantage.
• Excellent written and verbal communication skills  and at ease in a multicultural environment
• Manage client relationships, self-driven, results oriented, strong leadership and exceptional communication skills.

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week)
• We're a team dedicated to pushing the boundaries of product innovation and technology, Sustainable Growth, Privately Held
• A stable and cash-flow positive Company since 10 years
• Snacks and weekly lunches in the office
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity
• Unlock and unleash your full professional potential with our exceptional training and career development program
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued
• Regular social events, competitive outings, team running events, and musical activities
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) :                                   

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans - Ivalua Linkedin

Experience Life At Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

#LI-NS1

Role Summary

Tekion is seeking a Director, GTM Product Management to lead and scale our Go-To-Market engine from Bangalore, India. This is a hybrid leadership role that spans product marketing, product strategy, GTM engineering, AI-powered content operations, and competitive enablement — reporting to the VP of Product Innovation and Design or VP of Product Marketing. You will own the strategy, systems, and content infrastructure that connects Tekion’s product innovation to revenue outcomes, building AI-native workflows that accelerate pipeline generation, shorten sales cycles, and increase competitive win rates across our Automotive Retail Cloud (ARC), Automotive Enterprise Cloud (AEC), and Automotive Partner Cloud (APC) product lines. You will also play a critical role in shaping product strategy by translating market intelligence, competitive dynamics, and customer insights into strategic inputs that influence the product roadmap and investment priorities.

Roles and Responsibilities

• Go-To-Market Strategy & Execution — Own end-to-end GTM planning for new product launches and feature releases across ARC, AEC, and APC — from Ideal Customer Profile (ICP) definition (including target dealer groups by size, geography, OEM affiliation, and technology maturity) and channel strategy through pricing alignment, partner co-marketing, and launch execution.

• AI-Powered Content Pipeline Design — Architect and operate automated content systems that transform raw inputs (call transcripts, win/loss data, competitor signals, CRM data) into publish-ready sales assets including battle cards, objection handlers, one-pagers, value propositions, ROI calculators, value/ROI justification content, and pre-call briefings.

• Prompt Engineering & Agent Prototyping — Design, test, and optimize prompt libraries and AI agent workflows for GTM use cases such as competitive intelligence extraction, personalized outbound sequencing, dynamic battle card generation, and real-time objection handling support during sales calls.

• Competitive Intelligence Program — Build and maintain a continuous competitive monitoring system that tracks competitor pricing, features, messaging, customer reviews, and analyst coverage — translating insights into actionable sales tools within hours, not weeks. Ensure the competitive enablement program scales through automation rather than manual effort.

• Sales Enablement & Revenue Tooling — Create and manage the content arsenal that sales uses in-deal: pitch decks, demo scripts, talk tracks, persona-specific email templates, and competitive positioning guides. Partner with Product Marketing teams to align enablement materials with broader campaign themes and product narratives. Ensure assets are delivered inside the tools reps already use (CRM, email, meeting prep) rather than buried in a wiki.

• GTM Workflow Automation — Design and deploy multi-step automated workflows connecting Tekion’s CRM, marketing automation, enrichment tools, and analytics into a unified revenue engine — including sales trigger systems that react to buying signals (funding rounds, leadership changes, DMS contract expirations) with immediate, tailored follow-ups.

• Win/Loss Analysis & Market Intelligence — Run structured win/loss programs, buyer persona research, and voice-of-customer analysis. Extract patterns from deal data and call transcripts to continuously sharpen positioning, enablement content, and product feedback loops.

• Content-to-Revenue Attribution — Implement measurement frameworks that track which enablement assets and GTM programs actually influence win rates, deal velocity, and revenue — not just views and downloads. Use data to prioritize investment and retire underperforming content.

• Product Strategy & Roadmap Influence — Translate market intelligence, competitive analysis, win/loss patterns, and voice-of-customer insights into strategic recommendations that shape Tekion’s product roadmap and investment priorities. Serve as a bridge between GTM and Product/Engineering, ensuring that market reality informs build decisions.

• Team Leadership — Build, mentor, and scale a high-performing GTM product management team in Bangalore. Set the vision, operating cadence, and quality bar for all GTM outputs. Partner closely with Product, Engineering, Sales, Solutions, and Customer Success leadership across time zones.

Qualifications and Education Requirements

• At least 10 years of experience in product management/marketing, product strategy, sales enablement, or revenue operations within B2B SaaS

• Demonstrated experience building and operating AI-powered content pipelines, prompt engineering workflows, or AI agent prototypes for GTM functions. Hands-on comfort with LLMs, automation platforms, and structured prompt design is required — not theoretical knowledge.

• Exceptional written and verbal communication skills with the ability to translate complex technical capabilities into compelling, persona-specific narratives for diverse audiences (dealers, OEM executives, technology partners, end consumers).

• Strong analytical mindset with experience in content-to-revenue attribution, win/loss analysis, and data-driven GTM optimization.

• Experience influencing product strategy and roadmap priorities through structured market intelligence, competitive analysis, and customer insights.

• Experience leading and scaling distributed teams across geographies and time zones, with a bias toward building systems and playbooks that scale beyond individual effort.

• Bachelor’s degree in Product, Business, Marketing, Engineering, or a related field. MBA or advanced degree is a strong plus.

Preferred Skills

• Automotive or DMS software product expertise

• Experience building competitive intelligence programs that measurably improved win rates in enterprise sales cycles.

• Strong technical fluency with GTM tooling ecosystems including CRM platforms (Salesforce, HubSpot), marketing automation, project management tools (Jira, Confluence), and data enrichment platforms.

• Experience designing and deploying automated outbound and sales trigger workflows that connect multiple systems into cohesive revenue pipelines.

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

About the team:

Formic’s Sales Team drives adoption of automation across SMB and mid-market manufacturing. The team partners closely with Engineering, Solutions, and Customer teams to educate manufacturers, develop territory strategies, and build pipeline through disciplined outreach and consultative selling.

About the role: 

As an Automation Sales Manager, you will be responsible for revenue growth and market expansion within your territory. You will develop and execute a strategic territory plan, build deep knowledge of the regional manufacturing landscape, and establish trusted relationships with manufacturers, integrators, and strategic partners.

You will work directly with customers to evaluate automation opportunities, define project requirements, and collaborate with Engineering and Solutions teams to develop system concepts. You will also lead commercial negotiations and own the full sales cycle from initial engagement through contract execution.

This is an individual contributor role responsible for driving territory growth, building a strong pipeline, and delivering consistent revenue performance.

In this role you will:

• Own and execute a regional territory strategy to drive pipeline growth and revenue attainment
• Generate and qualify new business opportunities within SMB and mid-market manufacturing accounts
• Lead consultative discovery conversations and on-site meetings with manufacturing decision makers
• Develop tailored automation solutions in partnership with Solutions and Engineering teams
• Advance opportunities through the full sales cycle from prospecting to contract execution
• Build and maintain executive-level relationships across plant, operations, and ownership stakeholders
• Represent Formic at industry events and trade shows to expand regional market presence
• Maintain accurate CRM data, pipeline visibility, and forecast accuracy
• Analyze regional manufacturing trends, competitor activity, and buyer dynamics to refine territory strategy

What makes you a great fit:

• Proven success in full-cycle B2B sales with consistent revenue attainment
• Experience owning and growing a geographic territory independently
• Demonstrated ability to proactively build pipeline in new or underpenetrated markets
• Strong understanding of manufacturing operations and industrial buying processes
• Ability to navigate multi-stakeholder buying committees and technical decision makers
• Analytical mindset with the ability to quantify value and clearly communicate ROI
• Proficiency with Salesforce or comparable CRM systems
• Willingness and ability to travel up to approximately 75 percent within the assigned region
• Comfort operating in a fast-growth environment with evolving processes and priorities

About us:

HG Insights is the pioneer of Revenue Growth Intelligence. For more than a decade, we have delivered comprehensive, AI-driven datasets on B2B buyers, technology adoption, IT spend, and buyer intent, sourced from billions of data points. Today, we are a trusted partner to Fortune 500 technology companies, hyperscalers, and innovative B2B vendors seeking precise go-to-market analytics and decision-making.

Through an evolving suite of AI agents that incorporate first-party data and buyer signals, HG Insights enables AI-powered GTM automation across sales, marketing, RevOps, and data analytics teams, modernizing GTM execution from strategy through activation.

What You'll Do:

We’re searching for an experienced Full Stack developer to work on our product teams who is passionate about developing products that are simple, intuitive, and beautiful. We build big-data systems utilizing cutting-edge technologies and solutions that allow our developers to learn and develop while shipping amazing products.

As part of our team, you’ll be working on our Big Data Insights Platform products and elevating user experiences. Our stack is based on Elixir, React, and GraphQL APIs. We are a growing company with small, focused engineering teams that are delivering innovative features in a fast-growing market.

What You’ll Be Responsible For:

• You will work on our Product Engineering Teams
• You will design and enhance core business-driving services and products
• You will develop features in our databases, backend apps, and front end UI
•  You will help architect and design service-driven UI via RESTful and GraphQL APIs
• You will work on ideas from different team members as well as your own
• Participate in our on-call rotation, Fix bugs rapidly and investigate and resolve production problems
• Attend daily stand-up meetings, planning sessions, encourage others, and collaborate at 
  a rapid pace

What You’ll Need:

•  BS/MS in Computer Science, or other related fields. Or on-the-job experience.
• 5+ years of designing and programming in a work setting 
• Proficient in backend (Elixir) and frontend (JavaScript/TypeScript) with real-world experience applying system and code design patterns.
• Strong in React or similar
• Experience building RESTful or GraphQL APIs
• Good knowledge of SQL
• Experience with Amazon Web Services (EC2, S3, RDS, Lambdas, EKS, etc.)
• Comfortable working with CI/CD and automation tools: Docker, Kubernetes, Terraform or
  similar
• Good DevOps skills (automate everything, infrastructure as code)
• Comfortable in an agile development environment
• Self-learner, hacker, and technology advocate who can work on anything
• Thrive in a fast-growing environment
• Proven track record of successful project delivery
• Excellent written and spoken English communication

Nice-to-haves:

•  You've worked on Enterprise-grade SaaS applications
• Experience leading a project / team
• Familiar with ElasticSearch, Snowflake/Databricks, ClickHouse or similar Big Data technology
• Loves startup culture where everyone's contributions are felt and loved.

Overview: The Senior Product Owner is responsible for establishing a deep product expertise both from a technical and market perspective by understanding buyer and user personas, value proposition, benefits, features and functionality, competitive landscape, architecture, code base, and technical components. This person collaborates closely with other product owners, product managers, scrum master(s), and development managers to leverage Agile processes and tools which support product requirements, sprint review, backlog refinement (grooming), sprint planning, retrospectives, and backlog/ticket creation. This role will partner closely with product managers in reviewing product roadmaps and drive the prioritization of work accordingly. This role will plan, prioritize, and maintain product feature backlog and development for a product and owns and drives product release planning, backlog prioritization, and ticket review through the elaboration of user stories. This person has prior experience with software-as-a-service (SAAS) distribution models. 

Duties and Responsibilities:

• Adopt and role model Agile behaviors while building an inclusive team culture.
• Drive strong collaboration across internal stakeholders including product, engineering, corporate development, and marketing to ensure timely execution and delivery of our products to market.

• Engage with internal and external stakeholders to inform product and feature design to drive perspective, requirements, and prioritization of the backlog in line with the product vision and while communicating expectations to internal and external stakeholders.
• Develop detailed business requirements that meet the needs of internal and external stakeholders and support corporate objectives; 
• Analyze the current system or application, conceptualize and define operational problems, model and present recommended enhancements and modifications, and walk each new enhancement or modification through the development process, from planning and preparation to testing and implementation; 
• Oversee the design, prioritization, and delivery of products through the software development lifecycle, from concept to testing, deployment, adoption and value realization
• Perform validation and testing of solutions through managing and executing user acceptance plans, collaborating with the engineering team during user testing and complex validation sessions, and responding to technical and functional product questions raised by stakeholders, and reformulate solutions as necessary to ensure that the recommended solution is responsive to the data requirements; 
• Analyze the impact of a proposed solution on connected processes, systems, and/or applications to determine the best course of action to achieve the desired outcome; 
• Assist in the development of roadmaps and business strategy for assigned product or department; 
• Demonstrate robust knowledge of the healthcare industry, product management, and software development to translate problems, needs, and opportunities into user stories. 
• Display effective time management across complex and overlapping projects while supporting your team with schedule and priority management.
• Maintain compliance with Inovalon’s policies, procedures and mission statement; 
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and 
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer. 

Job Requirements:

• Minimum 3-5 years of experience with exposure to SAAS products within the healthcare industry as a business analyst or related role; 
• Minimum 2 years of experience driving the integration of 3rd party applications with major EHR systems (e.g., Cerner, Meditech, athenahealth, Veradigm, or Epic), or experience in EHR clinical module configuration;
• Prior experience with Payer-Provider Integration preferred, including familiarity with electronic data exchange for value-based care, risk adjustment, or HEDIS quality reporting;
• Deep technical proficiency in SMART on FHIR, OAuth 2.0, SMART Backend Services, Epic Public and Private Web Service APIs;
• Expertise in the clinical workflow, with the ability to integrate external application features to provider’s native workflow;
• Deep understanding of HL7 FHIR resources and a proven ability to map complex clinical data elements to FHIR R4 or US Core profiles;
• Direct experience documenting requirements for RESTful APIs, webhooks, and backend services that facilitate bi-directional data exchange between SaaS platforms and EHR data tiers;
• Expertise in CDS Hooks, including the ability to design trigger logic for Information, Suggestion, and App Link cards that minimize "alert fatigue" for clinicians;
• Agile / SCRUM experience and/or certification; 
• Excellent interpersonal, written, and oral communication skills; 
• High level of honesty, respect, dependability and flexibility; 
• Experience in fast-paced and rapidly growing environment; 
• Strong business acumen; 
• Must be comfortable gathering feedback from internal and external stakeholders. 
• Mastery of Microsoft Office tools, including Word, Excel, and PowerPoint preferred; and
• Great organizational skills and ‘get things done’ attitude.

Education:

• Bachelor’s degree or an equivalent combination of education and experience.

Physical Demands and Work Environment:

• Sedentary work (i.e., sitting for long periods of time);
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
• Subject to inside environmental conditions; and
• Travel for this position will include up to 10%.

Overview: The Senior Product Owner is responsible for establishing a deep product expertise both from a technical and market perspective by understanding buyer and user personas, value proposition, benefits, features and functionality, competitive landscape, architecture, code base, and technical components. This person collaborates closely with other product owners, product managers, scrum master(s), and development managers to leverage Agile processes and tools which support product requirements, sprint review, backlog refinement (grooming), sprint planning, retrospectives, and backlog/ticket creation. This role will partner closely with product managers in reviewing product roadmaps and drive the prioritization of work accordingly. This role will plan, prioritize, and maintain product feature backlog and development for a product and owns and drives product release planning, backlog prioritization, and ticket review through the elaboration of user stories. This person has prior experience with software-as-a-service (SAAS) distribution models. 

Duties and Responsibilities:

• Adopt and role model Agile behaviors while building an inclusive team culture.
• Drive strong collaboration across internal stakeholders including product, engineering, corporate development, and marketing to ensure timely execution and delivery of our products to market.
• Engage with internal and external stakeholders to inform product and feature design to drive perspective, requirements, and prioritization of the backlog in line with the product vision and while communicating expectations to internal and external stakeholders.
• Develop detailed business requirements that meet the needs of internal and external stakeholders and support corporate objectives; 
• Analyze the current system or application, conceptualize and define operational problems, model and present recommended enhancements and modifications, and walk each new enhancement or modification through the development process, from planning and preparation to testing and implementation; 
• Oversee the design, prioritization, and delivery of products through the software development lifecycle, from concept to testing, deployment, adoption and value realization
• Perform validation and testing of solutions through managing and executing user acceptance plans, collaborating with the engineering team during user testing and complex validation sessions, and responding to technical and functional product questions raised by stakeholders, and reformulate solutions as necessary to ensure that the recommended solution is responsive to the data requirements; 
• Analyze the impact of a proposed solution on connected processes, systems, and/or applications to determine the best course of action to achieve the desired outcome; 
• Assist in the development of roadmaps and business strategy for assigned product or department; 
• Demonstrate robust knowledge of the healthcare industry, product management, and software development to translate problems, needs, and opportunities into user stories. 
• Display effective time management across complex and overlapping projects while supporting your team with schedule and priority management.
• Maintain compliance with Inovalon’s policies, procedures and mission statement; 
• Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and 
• Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of the Employer. 

Job Requirements:

• Minimum 3-5 years of experience with exposure to SAAS products as a business analyst or related role; 
• Agile / SCRUM experience and/or certification; 
• Excellent interpersonal, written, and oral communication skills; 
• High level of honesty, respect, dependability and flexibility; 
• Experience in fast-paced and rapidly growing environment; 
• Strong business acumen; 
• Must be comfortable gathering feedback from internal and external stakeholders. 
• Mastery of Microsoft Office tools, including Word, Excel, and PowerPoint preferred; and
• Great organizational skills and ‘get things done’ attitude.

Education:

• Bachelor’s degree or an equivalent combination of education and experience.

Physical Demands and Work Environment:

• Sedentary work (i.e., sitting for long periods of time);
• Exerting up to 10 pounds of force occasionally and/or negligible amount of force;
• Frequently or constantly to lift, carry push, pull or otherwise move objects and repetitive motions;
• Subject to inside environmental conditions; and
• Travel for this position will include up to 10%.

Job Title: Senior Product Manager 

What You’ll Do

We are looking for an experienced, versatile Senior Product Manager in Pune who will own and drive the roadmap and execution of a significant portion of the TrustRadius product portfolio within HG Insights. TrustRadius is a buyer intelligence platform that helps software buyers discover the right software to solve their use case, and helps software vendors maximize their brand awareness and preference leveraging voice of the customer content to drive demand. In this role, you will collaborate with other product leaders and functional leaders to determine the strategy and roadmap that will drive software vendor adoption and value through our product offerings. You will deliver products that delight software vendors, create business value, and power the next wave of growth for our Customer Voice, Intent Data, and Leads offerings. 

The ideal candidate for this position is comfortable working across a variety of different product offerings and surface areas, from creating APIs and integrations to ensuring a frictionless platform user experience. You will work closely with engineering and design to prioritize work across new and existing features used by software vendors and will collaborate with marketing and field leaders to bring them to market.

What You’ll Be Responsible For:

• Define the product roadmap and success metrics for software vendor  customer facing offerings, in alignment with company vision, customer needs, and market trends
• Balance short-term revenue objectives with long-term product quality and strategic differentiation
• Understand B2B software vendor needs by conducting thorough market research, customer interviews, and data analysis to identify unmet needs and opportunities for your areas of ownership 
• Transform user needs and business requirements into detailed product specifications, user stories, and acceptance criteria for engineering teams
• Collaborate with other product leaders to deliver a trusted marketplace experience for both B2B buyers and vendors
• Effectively prioritize features and initiatives based on business value, technical feasibility, and user impact, ensuring a well-defined and groomed product backlog
• Partner with Engineering to ensure requirements are clear, user stories are written, and acceptance criteria followed per agile software development principles
• Develop and monitor clear success metrics and KPIs—leveraging data-driven insights and customer feedback for continuous improvement
• Clearly and concisely communicate product plans, progress, and results to stakeholders at all levels of the organization
• Engage frequently with customers and internal stakeholders to share the roadmap, gather feedback, and deepen your understanding of evolving needs
• Partner closely with Sales, Marketing, and Customer Success to collect feedback, align on solutions, and product drive adoption
• Stay up to date on industry trends in review sites, buyer intelligence, intent data and more. Understand how emerging technologies are affecting how buyers research software and how we can help software vendors effectively tell their story and drive demand with their buyers 

What You’ll Need

• 5+ years of product management experience owning product lines in SaaS, technology, marketplaces, data, and/or integrations 
• Direct experience working in the software review (e.g. G2, Gartner), buyer intelligence, or intent data space is a plus
• Experience working with demand agencies and/or products used by customer marketers, product marketers, and demand generation is a plus 
• Experience optimizing content and site experience for maximum visibility in SEO and GEO is a plus
• Growth mindset with a record of continuous improvement and adaptability in dynamic environments
• Demonstrated success managing a broad product portfolio and prioritizing where to invest in new opportunities and ongoing product health
• Strong analytical skills and experience assessing product opportunities, validating business cases, and driving decisions with data
• Previous experience working cross-functionally with engineering, design, data, and go-to-market teams in a fast-paced environment
• Experience building and working with APIs and third-party integrations to drive business and customer outcomes
• Deep customer focus, empathy, and demonstrated success translating customer needs into winning product solutions
• Excellent communication, stakeholder management, and influencing skills
• Bachelor's degree in Business, Computer Science, Engineering, or a related field; an advanced degree is a plus

About HG Insights & TrustRadius 

TrustRadius, an HG Insights company, is a leading platform for software reviews, intent data, and customer-driven insights. As part of HG Insights, TrustRadius is innovating at the intersection of B2B buyer research, authentic customer voice, and vendor demand generation to help software buyers make informed technology decisions and software vendors leverage the voice of their customers to accelerate demand. 

HG Insights is the pioneer of Revenue Growth Intelligence. For more than a decade, we have delivered comprehensive, AI-driven datasets on B2B buyers, technology adoption, IT spend, and buyer intent, sourced from billions of data points. Today, we are a trusted partner to Fortune 500 technology companies, hyperscalers, and innovative B2B vendors seeking precise go-to-market analytics and decision-making.

Through an evolving suite of AI agents that incorporate first-party data and buyer signals, HG Insights enables AI-powered GTM automation across sales, marketing, RevOps, and data analytics teams, modernizing GTM execution from strategy through activation.

Product Group: TrustRadius is a B2B technology decisioning platform that helps buyers make confident software purchase decisions and enables vendors to activate high‑intent, in‑market buyers through rich review content and intent data signals. As part of HG Insights, TrustRadius powers data‑driven go‑to‑market strategies for leading B2B technology brands worldwide.

Job Title: Principal Engineer

Role Overview

We are looking for a Principal Engineer – Engineering to provide technical thought leadership for our vendor‑side data platform and pipelines. This is a senior individual contributor role (IC) with Principal Engineer scope, responsible for the architecture, evolution, and reliability of our microservices and data pipelines that power vendor lead generation, intent resolution.

You will set the long‑term technical direction, mentor senior/staff engineers, and stay hands‑on in critical code paths across NestJS/Node.js, TypeScript, Python data pipelines, and event‑driven services.

Key Responsibilities

• Own the end‑to‑end architecture for data ingestion and processing pipelines, from external data sources through Airflow‑orchestrated Python workflows into storage on S3 and downstream services.
• Design and evolve microservices built with NestJS/Node.js and TypeScript, exposing APIs for lead generation, vendor management, and intent resolution at scale.
• Define and drive database architectures across PostgreSQL and MongoDB and Elastic, including complex data models for B2B lead scoring, vendor relationships, and customer analytics.
• Provide technical thought leadership to create and grow an agile, high‑performing engineering team culture around CI/CD, trunk‑based development, testing, observability, and rapid iteration.
• Lead the adoption of real‑world AI/ML in engineering workflows (code generation, code review, test generation, incident analysis) to materially improve development speed and quality.
• Partner with product and marketing to design data and service architectures that maximize content/intent data pipelines that make TrustRadius a top‑ranked destination for vendors and buyers.
• Implement and evolve secure authentication and authorization patterns using Auth0, OAuth2, and JWT for a multi‑tenant SaaS platform serving enterprise customers.
• Integrate and scale third‑party services such as LinkedIn APIs, intent enrichment, Salesforce CRM, and payment processors, with robust resilience, observability, and fault‑tolerant retry strategies.
• Architect and optimize event‑driven systems on Google Cloud Pub/Sub for real‑time data processing, enrichment, and inter‑service communication.
• Drive performance and cost optimization of APIs and data pipelines, including caching strategies, query tuning, horizontal scaling, and right‑sizing of cloud resources.
• Champion best practices for data quality, governance, and monitoring across vendor data feeds and internal platforms to ensure accurate, trusted signals for downstream analytics and GTM activation.
• Mentor Engineers, providing guidance on system design, trade‑offs, and long‑term roadmap, while influencing technical decisions.

Core Technical Skills

• Expert‑level experience designing and building large‑scale backend systems and microservices with NestJS/Node.js and TypeScript.
• Strong hands‑on experience with Python data ingestion and ETL/ELT pipelines, ideally orchestrated using Apache Airflow and cloud object storage such as S3.
• Deep understanding of relational and NoSQL database design, specifically PostgreSQL and MongoDB, including schema design, indexing, and performance tuning.
• Proven experience with secure authentication/authorization in SaaS environments using Auth0, OAuth2, and JWT.
• Strong background integrating external APIs and SaaS systems.
• Hands‑on experience with event‑driven architectures and messaging systems.
• Solid understanding of cloud infrastructure (preferably GCP), containerization, CI/CD pipelines, and production observability (logging, metrics, tracing).

Nice‑to‑Have Skills

• Experience with MCP architectures and tools development.
• Practical knowledge of machine learning techniques applied to data pipelines.
• Experience in content/intent‑data‑driven products, especially in B2B SaaS or marketplaces.
• Familiarity with data platforms in the B2B buyer intent or intent data provider space.

Business Outcomes and Impact

In this role, you will be accountable for:

• Building and sustaining an agile, high‑impact engineering culture through technical thought leadership, standards, and mentorship.
• Demonstrable improvements in engineering efficiency and quality through AI‑assisted tooling, automation, and better platform abstractions.
• A continuously evolving, scalable data and service architecture that strengthens TrustRadius’s position as the number‑one destination for SEO and GEO‑driven software buying traffic, and as a key provider of high‑quality intent data to vendors.

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Customer Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Customer Retention Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Customer Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.