About Ensono

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 2,900 associates globally and is headquartered in greater Chicago. We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.

Job Summary

As a Business Process Transformation leader, you will play a pivotal role in driving organizational change, enhancing efficiency, and optimizing business processes through process reengineering, digital/ automation solutions and innovation. Your focus will be on streamlining operations, improving workflows, and leveraging Six Sigma or equivalent methodologies along with Change management to identify and transformation process reengineering & technology to achieve strategic goals.

.

Key Responsibilities

• Lead Transformation Initiatives:
  • Develop and execute strategic transformation initiatives to drive business growth and operational efficiency.
  • Collaborate with cross-functional teams to identify process improvements and innovative solutions.
  • Champion & drive adoption of digital and automation solutions across the organization e.g. ITOM SNOW, Robotic process automation (RPA) and intelligent automation etc
• Process Optimization:
  • Establish Six Sigma or equivalent methodology driven team structure and processes within organization to use data-driven approaches, methodologies, and tools to achieve near-perfection in operational processes with focus on continuous improvement, waste reduction and high-quality outcomes.
  • Document current operational processes & metric with potential & feasibility for optimization to build and drive a prioritization driven transformation plan.
  • Identify areas for improvement within existing processes.
  • Develop strategies to optimize workflows, reduce waste, and enhance productivity using combination of process re-engineering & digital/automation solutions.
• Stakeholder Engagement:
  • Collaborate with executives, department heads, and teams to align transformation efforts with business objectives.
  • Influence decision-makers by presenting logical solutions backed by data driven discovery and decision making on approaches & prioritization & plan to optimize identified processes and demonstrating the value of optimization.
• Change Management:
  • Lead change management efforts to ensure a smooth transition and adoption of new processes and systems.
  • Manage partnership between Technology and Operations for optimization solution discovery, implementation, deployment and digital operations.
  • Monitor project progress, identify risks, and provide timely solutions.
  • Deliver training programs to educate employees on new processes and technologies.
  • Measure, benchmark and publish effectivity of deployed solutions and drive on continuous improvement.
  • Establish and oversee process to work with operations and finance team to identify planned vs actual savings (post solution deployment) and realize/release/re-deploy the locked up operational budgets.
• Continuous Learning:
  • Stay abreast of industry trends, best practices, and emerging technologies related to process automation and transformation.

Qualifications

• Education: Bachelor’s or master’s in business or engineering
• Certifications: Certifications such as PMP, LEAN, Six Sigma, Change Management, Project Management, Finance - P&L Mgmt.
• Experience: Proven experience in business process transformation, automation, P&L management and change management.
• Technology: Understanding & experience with leveraging digital & automation solutions for process transformation with experience in SNOW ITOM a nice to have.

Skills and experience

• Strong analytical and problem-solving abilities.
• Excellent communication and stakeholder management skills.
• Familiarity with automation tools and technologies.
• Must be customer focused and technology driven to deliver customer excellence.

Shift Timing - 1:30 PM to 10:30 PM IST
Location - Pune/Bangalore/Chennai/Hyderabad

“We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, color, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodation during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.”

About Us (Ensono)

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.

Job Description: Business Intelligence Manager

Position Summary

The Business Intelligence (BI) Manager is responsible for leading the strategy, development, and operational excellence of enterprise analytics, reporting, and AI-enabled insights. This role oversees BI platforms, data visualization, and analytical solutions—including the responsible application of AI and advanced analytics—to enable data-driven decision-making across the organization. The BI Manager partners with business leaders, data engineering, AI governance, and security teams to ensure insights are accurate, explainable, secure, and aligned with business priorities.

Key Responsibilities

Strategy & Leadership

• Define and execute the enterprise BI and analytics strategy, including AI-enabled insights, aligned to business objectives and data governance standards
• Lead, mentor, and develop a team of BI developers, analysts, and analytics engineers
• Establish prioritization frameworks for analytics and AI-driven use cases
• Serve as a trusted advisor to business and executive stakeholders on analytics and AI capabilities

Analytics, AI & Insights Delivery

• Oversee the design, development, and maintenance of dashboards, reports, predictive models, and AI-assisted analytics products
• Enable the use of AI for trend analysis, forecasting, anomaly detection, and insight generation using governed enterprise data
• Ensure consistent semantic models, metrics definitions, and explainable outputs across BI and AI solutions
• Partner with data science and data engineering teams to operationalize AI outputs into BI platforms and business workflows
• Drive adoption of AI-assisted self-service analytics while maintaining data quality, lineage, and control

Platforms & Technology

• Own BI and analytics platforms (e.g., Power BI, Tableau, Looker) and their integration with AI and cloud data platforms
• Support AI-enabled features such as natural language query, automated insights, and embedded copilots where appropriate
• Define standards for dashboard design, AI explainability, usability, accessibility, and performance
• Lead platform optimization, licensing strategy, and cost management across BI and AI tooling

AI Governance, Security & Responsible Use

• Ensure AI use of data complies with enterprise AI governance, security, privacy, and ethical standards
• Partner with security, risk, and compliance teams to enforce access controls, sensitivity labeling, and usage monitoring
• Support model transparency, bias awareness, and auditability for AI-derived insights
• Maintain documentation for AI use cases, assumptions, and limitations

Data Governance & Quality

• Enforce data governance, certification, and lifecycle management for BI and AI assets
• Establish data quality and AI output validation processes
• Maintain business glossaries, metric definitions, and AI-enabled analytics documentation
• Support audit, compliance, and regulatory requirements related to analytics and AI

Stakeholder Engagement & Value Realization

• Translate business questions into analytics and AI use cases with measurable outcomes
• Enable business teams through training on BI tools, AI-assisted analytics, and responsible usage
• Measure and report on analytics and AI value realization, adoption, and business impact

Required Qualifications

• Bachelor’s degree in information systems, Computer Science, Data Analytics, Business, or related field
• 7–10 years of experience in business intelligence, analytics, or data platforms
• 3+ years of experience leading BI or analytics teams
• Strong expertise in BI platforms (Power BI preferred) and enterprise data architectures
• Demonstrated understanding of AI-assisted analytics and advanced analytical techniques
• Proven experience partnering with senior business stakeholders
• Strong understanding of data governance, security, and compliance principles

Preferred Qualifications

• Experience in managed services, consulting, or multi-client environments
• Familiarity with cloud data platforms (e.g., Snowflake, Azure Synapse, BigQuery)
• Exposure to AI platforms, embedded analytics, or analytics copilots
• Knowledge of data cataloging, lineage, and governance tools (e.g., Microsoft Purview or equivalents)
• Experience operationalizing AI insights within enterprise reporting environments

Key Competencies

• Strategic analytics and AI thinking with operational execution
• People leadership and talent development
• Executive communication and stakeholder influence
• Data ethics, governance, and risk awareness
• Continuous improvement and innovation mindset

Success Measures

• Increased adoption of BI and AI-enabled insights across the enterprise
• Consistent, trusted, and explainable KPIs and AI outputs
• Improved time-to-insight and decision quality
• Strong governance, security, and audit outcomes
• Demonstrated business value from analytics and AI initiatives

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

Position Overview: We are looking for a hands-on Senior Security Engineer to join our dynamic security team.  This role is critical in ensuring the security of our technology infrastructure, protecting sensitive data, and mitigating cybersecurity risks. You will work alongside a team of experts to design, implement, and maintain security solutions across our organization. This is a hand-on role were flexibility, dependability, and exceptional problem-solving skills are essential. 

Key Responsibilities: 

• Plan, implement, manage, monitor, and upgrade security measures for the protection of engineering and corporate labs, applications, endpoints, systems, and networks 

• Identify and address network and system vulnerabilities and data integrity threats 

• Provide input, coordinate, and participate in testing new security designs, measuring Key Performance Indicators (KPIs) and metrics, and participate in the change management process 

• Monitor a comprehensive cybersecurity program, including ongoing system patching to address known vulnerabilities and utilizing tools and frameworks to prevent, detect, and mitigate cyber threats 

• Respond to system and network security breaches in support of the Cyber Security Incident Response Team (CSIRT) 

• Collaborate with operational risk, compliance, legal, and audit teams and support privacy-based implementations for business and regulatory requirements 

• Investigate incidents by correlating information from tools such as EDR, NDR, Cloud Security, Threat Intelligence, sandboxes, and live forensics 

• Create and fine-tune monitoring rules in SIEM for onboarded technologies (e.g., Windows, Linux, Firewall, Proxy, O365, IPS). 

• Conduct cyber risk assessments using frameworks or standards such as NIST CSF, ISO 27001/2, PCI, CIS Top 20, CMMC, or other industry measurement tools. 

• Maintain a results-oriented focus with a strong emphasis on quality. 

• Stay updated on emerging threats and provide strategic guidance for proactive security measures. 

• Automate security processes using scripting and cloud security tools to enhance efficiency. 

Qualifications: 

• Bachelor’s Degree or an equivalent combination of education and work experience. 

• 6+ years of experience in cybersecurity. 

• Proven experience in network security, including LAN, WAN, cloud-based environments, monitor network performance, analyze traffic patterns, and troubleshoot connectivity issues. 

• Proven experience in implementing security measures, including firewalls, VPNs, and intrusion prevention systems (IPS). 

• Solid understanding of Windows, Macintosh, and Linux systems. 

• Knowledge of regulations such as GDPR, CCPA, HIPAA, etc. 

• Knowledge of utilize OSINT tools like VirusTotal, AbuseIPDB, IPVoid, and Shodan to investigate security incidents. 

• Relevant certifications such as CISSP, GCTI, GCFE, GCIH, GREM, OSCP. 

• Experience with public and private clouds: AWS, Azure, OpenStack, KVM, HyperV, VMWare. 

• Excellent written and oral communication skills in English, with the ability to represent and advocate complex technical concepts externally. 

#LI-Pune

#LI-DS9

#LI-Hybrid

#LI-CISSP

#LI-OSCP

#LI-GCTI

#LI-AWS

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

About Us (Ensono)

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago.

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning.

Senior Application Developer - Workday Finance

JOB ROLE SUMMARY: This is the position placed in the organization for building and developing relationship in the finance function from IT. You will be responsible for working day-to-day with your finance stakeholders to drive strategy, roadmap, and plan to deliver priorities that meet the current and future business transformation needs. You will be working with the senior leadership in accounting/finance and IT so prior experience working at that level is highly desirable. You should understand finance & accounting operations, modeling, processes, and reporting to influence and drive strategic decisions. Additionally, the position requires hands-on experience in gathering requirements, designing, building, and testing in Workday and Adaptive financial system. You should have working experience in integrating technologies and Workday security & reporting. This role requires influential skills to drive changes resulting from either the process changes, additional functionalities, or system enhancements. You need to be current with the technology to help drive changes for business benefits in the form of productivity, simplification, and standardization. You will interface with business teams regarding business problems, issues, and opportunities in the context of business requirements throughout the delivery lifecycle. You will analyze business information, translates requirements into functional specifications and champions business needs while balancing priorities, capabilities, and constraints of business environments. Additionally, you are required to spearhead some large projects from finance so having experience, knowledge of building project plans, schedule, risk and must have demonstrated work experience in executing projects using agile or waterfall methodologies.

DUTIES AND RESPONSIBILITIES:

• Lead/drive meetings and cadence with the senior leadership in the finance and accounting team for strategic priorities, key business transformation initiative or roadmap discussions.
• Lead Workday and Adaptive projects involving strategy, implementation support, and Enterprise Resource Planning (ERP) optimization related to Information Technology (IT) operations, business processes, security, and data integrity
• Lead/Participate in interactive discussions regarding requirements and possible methods of configuration within the Workday and Adaptive Module.
• Interact/partner with the business to understand their needs and usage of Workday and Adaptive. Obtain and document all requirements for all setup and business processes, including all self-service aspects.
• Plan, design, configure, test, and deploy functionalities for all new release, enhancements, or break/fix
• Develop reports, calculated fields, validation rules, conditional routing, and business processes that support the requirements outlined. Mitigate any opportunities of inaccurate data, business process routing, or impacts to other business areas.
• Configure financial model, attributes, dimensions, and user level access in Adaptive
• Integration Adaptive with other applications
• Execute the day-to-day activities of Workday and Adaptive advisory engagements for a variety of clients including process design, package implementation lifecycle support, and project reviews
• Conduct testing of configuration and develop functional test plans, coordinate user acceptance testing, and guide the business users through the testing phase.
• Review and map Workday business processes.  Advise the business on system services available within the Workday and Adaptive applications.
• Maintain the integrity of the Workday and Adaptive environment while being flexible and nimble to the business.
• Manage multiple competing priorities simultaneously and result in complete and accurate outcomes within a timely manner.
• Conduct root cause analysis to determine appropriate action plan for break/fix including impacted employees/users/data clean-up.
• Utilizes business knowledge to identify areas of systems improvement opportunity and submits proposals for analysis that lead to recommendations of systems improvements.
• Provides well thought out and actionable recommendations.
• Identify and communicate findings to senior management and businesses
• Work in a team environment that includes client interactions, workstream management, and cross-team collaboration; may have supervisory responsibilities
• Accountable for functional workstream and/or project activities assigned by functional lead or supervisor
• Interaction with all workstreams including technical, reports, conversion, change management and project management
• Adapt existing methods, tools, and procedures to create solutions to deliver on client needs
• Analyze business requirements to determine configuration solutions, documentation of requirements, solutions and impacts, alternatives, and final decisions

EDUCATION AND EXPERIENCE REQUIREMENTS:

• Workday Financials or Adaptive Certified / Pro is highly desired.  CPA is a plus.
• 5+ years of work experience in accounting or related function
• 6+ years of configuring experience in Workday Financials, PeopleSoft, or SAP Financials
• 3+ years of experience in budgeting and forecast processes
• 2+ years of configurating experience in Workday PSA
• Bachelor’s or master’s degree in accounting.

The degree in Computer Science is acceptable provided the candidate has prior work experience in leading & supporting finance/accounting operations and fully conversant with financial processes.

• Strong verbal and written communication, and analytical skills
• Experience with implementation, EIB, and conversion to Workday preferred
• Ability to manage Workday and Adaptive security access, groups, and roles
• Demonstrate experience in building project plans, owning & executing projects.

  Shift timings

  1:30 PM to 10:30 PM

  We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

Ensono Client Technical Advisors (CTA) are seasoned solutions architects focused on pushing forward technical innovation and transformation within the solution sets we provide. They work closely with our clients to understand their business drivers and corporate objectives. Through collaboration with internal technologists, CTAs create solutions that drive value for our clients. They also provide client and industry feedback to Ensono’s internal teams, which allows us to adjust our product and technology roadmaps. 

The CTA team works alongside and supports the Sales, Consulting and Service Management organizations to service large global clients. They work with the clients’ business and technical teams to create reference architecture frameworks and templates. They lead the effort to execute multi-year transformation initiatives in the clients’ environments. CTAs also help the account teams identify, pursue and close strategic business development opportunities while driving add-on business within existing accounts. As part of this, Client Technical Advisors must be effective in fostering executive level relationships with an emphasis on client satisfaction. Throughout the engagement process, from discovery to solution implementation, a CTA must work with and often lead multi-disciplinary teams. Ultimately, he/she remains of the owner of the technical design of a client’s environment.

Responsibilities:

• Collaborate with their counterparts in the Sales and Consulting organizations to create Pursuit, Solution, and Sales strategies for large existing global clients
• Conduct discovery and assessment workshops (often in collaboration with resources from consulting, operations and product teams) to help drive further penetration of the client account
• Develop and document solutions that meet client’s (technical and business) requirements and allow them to adapt to changing industry needs with a focus on transformation and re-platform efforts
• Conduct solution development sessions and present technical solutions and business cases to a wide variety of audience
• Gain executive buy in for complex solutions by engaging in executive and senior-level technology discussions
• Gain clients’ confidence as a trusted advisor by offering consultation and recommendations drawing from technology know-how and past experiences
• Align and partner with Product Management to help drive appropriate product enhancements and changes to technology roadmap
• Aid in driving stability and innovation within the client’s current and future state and create solutions based on client requirements and available product offerings

Requirements:

• Bachelor’s degree in engineering or computer sciences
• 7+ years of experience as an architect or equivalent in the hosting and network space (preferably with a service provider)
• Proven experience in managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high client satisfaction
• Understanding of (and experience with) public cloud platforms (AWS, Azure) and hybrid solutions preferred
• Well versed in the hosting technology landscape including compute, storage, backup, network, security, DR, DevOps and IT governance
• Good understanding of the sales process for large and complex opportunities including ITO
• Resourceful and confident in Crisis and Expectation management and confident under pressure
• Has experience in technical documentation to capture solution components in a timely manner while ensuring acceptable level of detail, data integrity, and accountability
• Ability to share knowledge and expertise among various organizations within the company and to facilitate teamwork among those organizations to better serve our clients
• Ability to work in a team environment and demonstrate strong problem solving skills
• Proficient with common office applications such as MS Outlook, MS Excel, PowerPoint and MS Visio
• Excellent organizational, interpersonal, and communication skills (oral, written and presentation)

Ensono Client Technical Advisors (CTA) are seasoned solutions architects focused on pushing forward technical innovation and transformation within the solution sets we provide. They work closely with our clients to understand their business drivers and corporate objectives. Through collaboration with internal technologists, CTAs create solutions that drive value for our clients. They also provide client and industry feedback to Ensono’s internal teams, which allows us to adjust our product and technology roadmaps. 

The CTA team works alongside and supports the Sales, Consulting and Service Management organizations to service large global clients. They work with the clients’ business and technical teams to create reference architecture frameworks and templates. They lead the effort to execute multi-year transformation initiatives in the clients’ environments. CTAs also help the account teams identify, pursue and close strategic business development opportunities while driving add-on business within existing accounts. As part of this, Client Technical Advisors must be effective in fostering executive level relationships with an emphasis on client satisfaction. Throughout the engagement process, from discovery to solution implementation, a CTA must work with and often lead multi-disciplinary teams. Ultimately, he/she remains of the owner of the technical design of a client’s environment.

Responsibilities:

• Collaborate with their counterparts in the Sales and Consulting organizations to create Pursuit, Solution, and Sales strategies for large existing global clients
• Conduct discovery and assessment workshops (often in collaboration with resources from consulting, operations and product teams) to help drive further penetration of the client account
• Develop and document solutions that meet client’s (technical and business) requirements and allow them to adapt to changing industry needs with a focus on transformation and re-platform efforts
• Conduct solution development sessions and present technical solutions and business cases to a wide variety of audience
• Gain executive buy in for complex solutions by engaging in executive and senior-level technology discussions
• Gain clients’ confidence as a trusted advisor by offering consultation and recommendations drawing from technology know-how and past experiences
• Align and partner with Product Management to help drive appropriate product enhancements and changes to technology roadmap
• Aid in driving stability and innovation within the client’s current and future state and create solutions based on client requirements and available product offerings

Requirements:

• Bachelor’s degree in engineering or computer sciences
• 7+ years of experience as an architect or equivalent in the hosting and network space (preferably with a service provider)
• Proven experience in managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high client satisfaction
• Understanding of (and experience with) public cloud platforms (AWS, Azure) and hybrid solutions preferred
• Well versed in the hosting technology landscape including compute, storage, backup, network, security, DR, DevOps and IT governance
• Good understanding of the sales process for large and complex opportunities including ITO
• Resourceful and confident in Crisis and Expectation management and confident under pressure
• Has experience in technical documentation to capture solution components in a timely manner while ensuring acceptable level of detail, data integrity, and accountability
• Ability to share knowledge and expertise among various organizations within the company and to facilitate teamwork among those organizations to better serve our clients
• Ability to work in a team environment and demonstrate strong problem solving skills
• Proficient with common office applications such as MS Outlook, MS Excel, PowerPoint and MS Visio
• Excellent organizational, interpersonal, and communication skills (oral, written and presentation)

WHO YOU ARE:
The ideal candidate will have strong hands-on experience with Windows Server administration, identity and access management, virtualization technologies, and system performance optimization. This role requires a well-rounded engineer who can ensure system reliability, security, and scalability across on-premises and cloud environments.

WHAT YOU'LL DO:

• Install, configure, and maintain Windows Server environments (2012/2016/2019/2022).
• Manage and support Active Directory, DNS, and related services (ADDS/ADDNS).
• Administer and maintain Microsoft Entra ID (Azure AD), including identity and access management.
• Monitor system performance and troubleshoot issues across servers and infrastructure.
• Manage and support virtualization platforms (VMware and/or Hyper-V).
• Perform system patching, upgrades, and security hardening activities.
• Ensure backup, disaster recovery, and business continuity processes are implemented and maintained.
• Collaborate with cross-functional teams to support infrastructure improvements and initiatives.
• Maintain accurate documentation for system configurations, processes, and procedures.

WHAT YOU'LL NEED:

• Experience with AWS cloud services or hybrid cloud environments.
• Knowledge of Microsoft 365 (O365) administration and services.
• Experience with automation tools and scripting (PowerShell or similar).
• Familiarity with modern infrastructure monitoring and performance tuning tools.
• Basic understanding of AI/ML concepts or exposure to related tools.
• 3+ years of experience in Windows Server administration, infrastructure engineering, or a related field.
• Strong hands-on experience with Windows Server (2012/2016/2019/2022).
• Proven experience with Microsoft Entra ID (Azure AD).
• Expertise in Active Directory and DNS (ADDS/ADDNS).
• Experience with virtualization technologies (VMware and/or Hyper-V).
• Solid understanding of system administration, troubleshooting, and performance optimization.
• Bachelor’s degree in Information Technology, Computer Science, or equivalent experience preferred.
• Relevant Microsoft or virtualization certifications (e.g., Azure Administrator, Windows Server, VMware) are a plus.

Additional Information:
This position may require occasional after-hours support for maintenance, upgrades, or critical incidents. A background check may be required depending on the nature of data access.

#LI-TN1

WHO YOU ARE:
The ideal candidate will have strong hands-on experience with Windows Server administration, identity and access management, virtualization technologies, and system performance optimization. This role requires a well-rounded engineer who can ensure system reliability, security, and scalability across on-premises and cloud environments.

WHAT YOU'LL DO:

• Install, configure, and maintain Windows Server environments (2012/2016/2019/2022).
• Manage and support Active Directory, DNS, and related services (ADDS/ADDNS).
• Administer and maintain Microsoft Entra ID (Azure AD), including identity and access management.
• Monitor system performance and troubleshoot issues across servers and infrastructure.
• Manage and support virtualization platforms (VMware and/or Hyper-V).
• Perform system patching, upgrades, and security hardening activities.
• Ensure backup, disaster recovery, and business continuity processes are implemented and maintained.
• Collaborate with cross-functional teams to support infrastructure improvements and initiatives.
• Maintain accurate documentation for system configurations, processes, and procedures.

WHAT YOU'LL NEED:

• Experience with AWS cloud services or hybrid cloud environments.
• Knowledge of Microsoft 365 (O365) administration and services.
• Experience with automation tools and scripting (PowerShell or similar).
• Familiarity with modern infrastructure monitoring and performance tuning tools.
• Basic understanding of AI/ML concepts or exposure to related tools.
• 3+ years of experience in Windows Server administration, infrastructure engineering, or a related field.
• Strong hands-on experience with Windows Server (2012/2016/2019/2022).
• Proven experience with Microsoft Entra ID (Azure AD).
• Expertise in Active Directory and DNS (ADDS/ADDNS).
• Experience with virtualization technologies (VMware and/or Hyper-V).
• Solid understanding of system administration, troubleshooting, and performance optimization.
• Bachelor’s degree in Information Technology, Computer Science, or equivalent experience preferred.
• Relevant Microsoft or virtualization certifications (e.g., Azure Administrator, Windows Server, VMware) are a plus.

Additional Information:
This position may require occasional after-hours support for maintenance, upgrades, or critical incidents. A background check may be required depending on the nature of data access.

#LI-TN1

About Us:

Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients’ digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today’s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago. 

We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications – whether it’s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don’t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you’re continuously innovating – doing more with less while remaining secure. And that’s just the beginning

Primary Responsibilities: 

• Acts as a client advocate and a point of escalations for client service delivery needs.
• Coordinates internally across Ensono with cross-functional teams to ensure the relationship and services levels are achieved. Provides guidance within Ensono’s’ operational teams to ensure clients have an exceptional experience with the technology solutions we provide and that contractual obligations are met.
• Provides guidance on Ensono products (i.e., client portal) by coordinating with internal SMEs and support organizations. 
• Maintains and improves CSAT through optimizing service quality and end-to-end client experience.
• Assists with preparation and delivery of operational health and KPIs for monthly/quarterly business level reviews (MBR/QBR) with the client and Ensono senior leadership.
• Collaborates with the Client Engagement Team (Sales) to build a strong account plan and coordinates to effectively manage client relationships, strategic outcomes, opportunities, and manages the client’s overall contractual relationship.
• Supports critical client issues/incidents via an ITSM based approach, communicating the client’s expectations, and ensuring coordination across the Ensono team to deliver. 
• Assesses account performance through Ensono’s Client Health Dashboard and works across Ensono teams to manage client challenges and deliver high quality service to each client.
• Demonstrates product knowledge, supporting recommendations to clients, strengthening the relationship as well as exceeding expectations.
• Supports operational meetings focused on ITSM governance and SLA adherence.
• Tracks and reports moves, additions, and changes to client assets.
• Prepares and delivers operational health and KPIs for monthly/quarterly business level reviews (MBR/QBR) with the client and Ensono senior leadership.

We want all new Associates to succeed in their roles at Ensono. That's why we've outlined the job requirements below. To be considered for this role, it's important that you meet all Required Qualifications. If you do not meet all of the Preferred Qualifications, we still encourage you to apply. 

Required Qualifications

• 2+ years of IT Service Management experience in a client-facing role
• Operational ability in diverse, large-scale, multi-platform, outsourced environments
• Knowledge of escalation procedures, incident management, and other disciplines related to service delivery
• Proficient understanding of ITIL (Information Technology Infrastructure Library) principles
• Demonstrated understanding of any of the following technologies: Mainframe, Open Systems, Virtualization, Databases, Cloud Computing, Middleware, or Networking
• Willing to travel as required (e.g., client service reviews at client site)

"We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, color, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodation during the recruitment process are encouraged to contact our Talent Acquisition team to place a request." 

About the Role

We are looking for a Senior Software Engineer, Reliability, you will serve as a hands-on technical leader within the SRE team, guiding senior engineers, influencing product development teams, and ensuring the systems we operate are built to be reliable, scalable, and observable from the ground up.

You will drive strategic initiatives, mentor others in the practice of SRE, and help define architectural best practices across our platform. This role is pivotal in aligning teams, enforcing high standards, and scaling SRE principles globally within Veeam.

What You’ll Do

Reliability Engineering & Resilience

• Design and evolve infrastructure to be highly available, fault tolerant, and scalable across public clouds (initially Azure, with future expansion plans to other providers).
• Establish and maintain SLIs, SLOs, and error budgets that define and enforce reliability objectives.
• Lead incident response, analysis, blameless postmortems, and sharing sessions in order to maximize learning across our entire engineering team and driving changes to the entire socio-technical engineering system.

Observability & Operational Excellence

• Drive adoption of deep observability practices, ensuring telemetry, logs, metrics, and tracing are comprehensive and actionable.
• Develop automation and self-healing tools to reduce toil and support Veeam’s fleet management strategy.
• Participate in on-call rotations and lead operational excellence across the stack.

Engineering at Scale

• Contribute to infrastructure as code (IaC), CI/CD systems, deployment automation, and scalable config management.
• Integrate and extend monitoring and chaos engineering tools to validate reliability assumptions under load and failure conditions.
• Implement testing strategies, canary deployments, and release validation pipelines to protect production environments and allow teams to safely deliver new features as quickly as possible.

Collaboration & Culture

• Embed within product and platform teams to champion reliability from design through delivery.
• Contribute to a learning culture focused on continuous improvement and proactive risk management.
• Mentor engineers and advocate for DevOps/SRE best practices across global teams.

What You’ll Bring

• 5+ years of hands-on experience in a Software Engineering role with at least 2 years in Site Reliability, Platform Engineering, or similar.
• Deep experience building systems on public cloud providers (Azure preferred)
• Strong programming skills in JS, Node, Typescript, Go, Java, C#, or similar.
• Proven track record in delivering monitoring, alerting, and observability tooling (e.g., Prometheus, Grafana, OpenTelemetry).
• Experience with IaC tools like Terraform/Pulumi, and container orchestration (e.g., Kubernetes).
• Solid understanding of distributed systems, cloud networking, and cloud-native system design.
• Excellent communication and collaboration skills across geographies and disciplines.

Bonus Skills

• Experience working on large-scale B2B SaaS platforms.
• Background in chaos engineering, resilience testing, performance testing, load testing, or incident learning programs.
• Familiarity with compliance frameworks (e.g., ISO, SOC 2, GDPR, FEDRAMP/CMMC).

What You’ll Get

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
  Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently located outside India, Veeam reserves the right to decline the application.

#LI-KP1
#Hybrid

Position summary: 

We are seeking a skilled and proactive Network Consultant to support the enterprise network infrastructure of our global clients in a 24x7 operational environment. The ideal candidate will have a strong background in managing corporate network environments, both on-premises and cloud-based, and will be responsible for resolving complex technical issues, driving infrastructure improvements, and supporting critical network operations. 

Note:

This position is specifically designed for professionals with a background in corporate or enterprise networking. Candidates whose experiences are primarily in ISP NOC operations, telecom core infrastructure, customer provisioning, desktop support, field support (across ISP, telecom, or banking sectors), or Level 1 monitoring roles are therefore discouraged from applying.

Key Responsibilities:

· Manage and support enterprise-grade network infrastructure, including hybrid cloud environments (AWS/Azure) 

· Configure and troubleshoot network components including routers, switches, SD-WAN, firewalls, VPNs, wireless controllers, and load balancers 

· Manage cloud networking components such as VPCs, VNets, NSGs, subnets, and cloud gateways 

· Provide L2-level troubleshooting for complex network and infrastructure issues 

· Independently perform L2-level activities for infrastructure upgrades, hardware refreshes, patching 

· Execute network changes following ITIL-based incident and change management practices 

· Participate in major incident management (P1/P2) and support on-call rotations 

· Ensure compliance with security and audit standards; participate in infra-audits 

· Collaborate with vendors for issue resolution and escalations 

· Mentor L1 team, support knowledge sharing, and drive operational excellence in shift-based support 

· Contribute to internal documentation, SOPs, and knowledge base updates 

Required Skills & Qualifications:

· Total Experience: 4 to 7 years 

· Relevant Network Experience (Enterprise/Corporate): 3 to 6 years 

· Proven hands-on L2-level experience with enterprise networking technologies 

(Cisco, Juniper, Fortinet, AWS, Azure, etc.) 

· Familiarity with network security best practices and configurations 

· Ability to work in 24x7 shift operations, including night/weekend rotations 

Preferred Skills & Qualifications:

· Bachelor's in computer science/IT/Electronics Engineering, M.C.A. or equivalent University degree 

· Industry certifications such as CCNA, CCNP, JNCIS, Fortinet NSE, or equivalent 

· Exposure to infra-audits, compliance processes, and security controls 

· Strong documentation, verbal and written communication skills 

· Good analytical, problem-solving, and decision-making skills 

What's the Role All About?

The Tech Manager is a senior technical leadership role responsible for driving the design, delivery, and quality of AI-driven and Conversational AI solutions across the NICE CXone ecosystem. With 15+ years of experience, you will lead and mentor a high-performing engineering team, bring deep expertise in AI models, AWS Knowledge Hub, and AWS Cloud, and serve as a key technical authority across cross-functional delivery teams. This role blends hands-on technical depth with strong people management, ensuring both engineering excellence and team growth.

How Will You Make an Impact?

Technical Leadership:

• Define and govern technical standards and best practices for AI and Conversational AI solution delivery.
• Provide hands-on guidance on the design and implementation of integrations using APIs, modern web technologies, and authentication standards.
• Lead the development of proofs of concept (PoCs) and production-ready solution components leveraging AWS Cloud, AWS Knowledge Hub, and AI/ML models.
• Drive prompt engineering, conversational design, and AI orchestration best practices across the team.
• Oversee testing, validation, and go-live activities to ensure solutions meet quality, performance, security, and usability standards.

People Management & Team Development:

• Lead, mentor, and develop a team of engineers — conducting performance reviews, supporting career growth, and fostering a culture of continuous learning.
• Define and uphold engineering standards, coding guidelines, and delivery frameworks across the team.
• Identify skill gaps and build team capability in emerging areas such as Generative AI, AWS services, and enterprise conversational platforms.
• Drive a collaborative, inclusive, and high-accountability team culture.

Technical Problem Solving & Quality:

• Diagnose and resolve complex technical challenges across SaaS applications, cloud environments, AI integrations, and data flows.
• Ensure all implementations meet enterprise-grade standards for quality, scalability, security, and performance.
• Produce and review key documentation including architecture specifications, test strategies, and deployment materials.

Delivery & Process Excellence:

• Drive Agile/Scrum delivery practices including sprint planning, retrospectives, and release management.
• Define and continuously improve engineering processes, documentation standards, and delivery frameworks.
• Align technical roadmap planning with business priorities and stakeholder expectations.
• Manage escalations effectively and maintain strong cross-functional collaboration with Implementation Engineers, Consultants, Project Managers, and Customer Success teams.

Collaboration & Stakeholder Engagement:

• Partner with senior stakeholders, customers, and cross-functional teams to translate business requirements into technical solutions.
• Participate in customer workshops, design reviews, and technical discussions — communicating architecture decisions and implementation strategies with clarity and confidence.
• Maintain transparent and consistent communication across all delivery teams.

Have You Got What It Takes?

Experience & Education:

• Bachelor's degree in Computer Science, Information Systems, Electrical Engineering, or equivalent work experience.
• 15+ years of professional experience in software engineering or technical delivery roles, with a focus on AI, digital channels, or bot/conversational applications preferred.
• 5+ years in a technical leadership or people management role (Engineering Manager, Tech Lead, or similar).

Technical & Architecture Skills:

• 7+ years of hands-on software development experience, with at least 2–3 years in a tech lead or architect capacity.
• Strong proficiency in modern programming languages such as Java, Python, C#, or JavaScript/TypeScript.
• Deep knowledge of AWS Cloud services and AWS Knowledge Hub; familiarity with Azure or GCP is a plus.
• Proven experience working with AI/ML models, Generative AI frameworks, and enterprise AI orchestration patterns.
• Strong expertise in:
• Web APIs, SOAP, and REST implementations
• Modern authentication standards (OAuth2, OIDC, SAML)
• Browser and web security (CORS, X-Frame Options)
• HTML/CSS and front-end fundamentals
• Prompt engineering and AI integration patterns
• Solid understanding of CI/CD pipelines, DevOps practices, and software architecture principles.
• Proficiency in databases (SQL/NoSQL) and data integration patterns.
• Strong understanding of conversational UX, AI-driven interfaces, and enterprise AI platforms.

Leadership & People Management:

• Demonstrated experience managing and growing engineering teams, including performance management and career development planning.
• Ability to define technical vision, establish engineering standards, and align team deliverables with organisational goals.
• Strong stakeholder management skills, including handling escalations and influencing at senior levels.
• Experience driving technical roadmap planning across multi-disciplinary teams.

Communication & Collaboration:

• Clear, confident written and verbal communication skills.
• Comfortable engaging with customers and senior stakeholders to articulate technical decisions, solution architecture, and delivery strategy.
• Effective leader in design reviews, sprint planning, technical discussions, and delivery execution.

Delivery & Process:

• Experience defining and improving engineering processes, documentation standards, and delivery governance.
• Strong track record of authoring and reviewing design documents, functional requirements, test strategies, and deployment guides.
• Experienced in Agile/Scrum environments with a focus on predictable, high-quality delivery.
• Willingness to work in US shift hours (5 PM – 2 AM IST).

You Will Have an Advantage If You Also Have:

• Hands-on experience with NICE CXone products or other cloud-based contact centre platforms.
• Experience with enterprise conversational AI platforms such as NICE CXone, Kore.ai, Amelia, Dialogflow, or similar.
• Exposure to Generative AI tools, LLM fine-tuning, or RAG-based architectures.

What's in It for You?

Join an ever-growing, market-disrupting, global company where the teams — comprised of the best of the best — work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX! At NICE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility — 2 days working from the office and 3 days of remote work each week. Office days focus on face-to-face collaboration, where teamwork and creative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10786

Reporting Into: Director , Engineering 

Role Type: People Management

Job Title: Java Fullstack Developer(Java++React)

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the  British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

Location - Pune

• 8+ years of experience in product development field.
• 2+ years of recent experience in building products on cloud.
• Strong understanding of data structures, algorithms, and designing for performance.
• Strong knowledge in OOPS with .Net, C# or relevant technologies with SQL Server or any RDBMS.
• For Fullstack roles, hands-on experience in development with either Angular, VueJS or React.
• Experience with Microservices Architecture.
• Hands-on experience in building products for Unix systems in addition to Windows
  
• Working knowledge of CI/CD pipelines and AWS/Azure cloud services
• Knowledge of asynchronous programming and WebAPI development is required
• Knowledge and awareness of cloud/ application security is a must (OWASP, PII, GDPR)
• Extensive experience in mentoring junior engineers to success
• Strong logical, analytics and problem-solving skills
• Must be able to work effectively across team boundaries
• Attention to details
• Strong oral and written communication skills

• Graduate/Master's degree in Computer Science, Engineering, or a related discipline
• Strong logical, analytics and problem-solving skills
• Must be able to work effectively across team boundaries
• Attention to details
• Ability to work independently.

About the Role 
Reporting to the Software Engineering Manager as a member of the Development team at IDC, the 
Principal Software Engineer is responsible for delivering quality and performant software and design to handle the vast array of use cases that our customers have today. 
This role is responsible for Developing Software Solutions by learning information needs, discussing with managers, studying systems flow, data usage, finding problem areas and coming up with solutions & following the software development lifecycle. 

Responsibilities:  
 Responsible for technical development of multiple projects & products  
 Working on data structures & algorithms, time & space complexity, OOPs 
 Transforming Logic to Code 
 Designing and developing UI front end Technologies. 
 Working on web application development  
 Developing products by using different technologies  
 Doing optimization of Code  
 Working on Debugging and fixing Cross Browser Compatibility issues and Optimization for web by using best practices  
 Making sure that Web applications are secure 
 DevOps transformation using Agile and SCRUM methodologies. 
 Provide recommendations for continuous improvement. 
 Assisting in the integration of technical and application components 
 Work alongside other team members & Leaders to elevate technology and consistently apply best practices. 
 Responsible for providing smart & applicable solutions for complex problems/ blockers 
 Supports and mentor junior team members by providing advice, coaching & solutions for blockers 

Qualifications, Skills & Experiences 
 
 5+ plus years’ experience in product development field with hands on experience. 
 Strong knowledge in OOPS with .Net, C# or relevant technologies with SQL Server or any RDBMS 
 Hands on experience in design and development on UI front end Technologies. 
 Good exposure to web application development using HTML 5, CSS3 ,Bootstrap, JavaScript. 
 Experience in development of Angular 4+, VueJS or React. 
 Expertise in Responsive web design, HTML5, and CSS pre-processors 
 Strong in JavaScript (object oriented concepts) & JavaScript optimization  
 Strong logical, analytics and problem-solving skills 
 Must be able to work effectively across team boundaries. 
 Attention to details 
 Ability to work independently 
 Strong oral and written communication skills 
 Working knowledge of CI/CD pipelines and AWS/Azure cloud services is essential 
 Hands on experience of building products for unix systems in addition to windows is good to have 
 Very good communicator 
 
Education: 
 Engineering graduate or higher from Tier I or Tier II colleges.  

ABOUT US 

Ensono is a hybrid IT services provider that sees a world in transformation. We understand the world of business has become more complex, layered, and interdependent because we’re enabling the IT infrastructure for that transformation. Our clients are some of the most innovative and forward-thinking companies in the world and we help keep their businesses thriving. With nearly 50 years of experience, we optimize and modernize IT infrastructure by amplifying the power of mainframes and mid-range servers with the agility of cloud. Check us out at www.ensono.com. 

 Job Summary

This role supports a mission‑critical Azure PaaS environment for the client as part of a dedicated Ensono support team. The position combines senior-level Azure engineering with operational responsibility, including request-based work, incident response, networking configuration, and change governance.

The successful candidate will work closely with the client’s application teams, network teams, and operations stakeholders to deploy, support, and maintain secure, highly available Azure PaaS platforms. This is a client-facing role requiring strong communication skills, operational discipline, and the ability to work across L1–L3 support activities within a single team model.

Job Responsibilities

Azure PaaS & Platform Operations

• Act as a lead engineer within a dedicated client support pod providing Azure PaaS and networking support.
• Provide day‑to‑day operational support for Azure PaaS environments across development, test, staging, and production subscriptions.
• Handle a request‑driven workload using ServiceNow, including standard changes, minor changes, and connectivity requests.
• Deploy, configure, and support Azure PaaS services including:
• Azure App Service (ASE v3, App Service Plans, Web Apps, Function Apps, App Slots)
• Azure Front Door, Application Gateway (v2), Web Application Firewall (WAF)
• Azure Service Bus, Event Hub, Logic Apps
• Supporting platform services such as Key Vault, Azure Monitor, Application Insights, Log Analytics, and Workbooks

Networking, Security & Connectivity

• Design, implement, and troubleshoot Azure networking components, including:
• Network Security Groups (NSGs) as a primary operational responsibility
• Virtual Networks, subnets, custom DNS, and VNet peering
• User Defined Routes (UDRs) for specialized connectivity scenarios
• Application Gateway, Load Balancers, Azure Front Door, and Traffic Manager
• Connectivity between Azure PaaS services, on‑premises systems, and external services via ExpressRoute
• Support TLS/HTTPS configurations, redirect rules, and secure ingress patterns in coordination with Mayo network and security teams.
• Troubleshoot complex connectivity issues involving Azure PaaS, on‑premises networks, and approved external services.

SQL Connectivity (Reduced Platform Ownership)

• Serve as a contributor for SQL connectivity enablement, including:
• NSG rule design and validation for Azure SQL Database and Azure SQL Managed Instance
• Updating Azure SQL firewall rules when required
• Supporting provisioning and decommissioning requests for Azure SQL Managed Instances
• Note: Core SQL platform administration and operations are supported internally by the client; this role focuses on networking, access, and integration enablement rather than database administration.

Operations, Governance & Support

• Participate in incident response and on‑call rotation aligned to business‑critical production systems.
• Troubleshoot and resolve incidents across L1, L2, and L3 infrastructure and platform support layers.
• Participate in Change Advisory Board (CAB) meetings, including standard and major change reviews.
• Ensure adherence to the client's policies, security controls, architectural standards, and governance processes.
• Work with CI/CD pipelines and Infrastructure‑as‑Code (Terraform, Azure DevOps) to deploy and maintain standardized environments.
• Contribute to operational documentation, knowledge articles, and continuous improvement initiatives.
• Support audits, reviews, and compliance‑related requests when required.
• Mentor junior engineers and actively contribute to team knowledge sharing.

Mandatory Skills and Experience

• 5+ years’ experience supporting highly available, mission‑critical environments.
• 2+ years’ hands‑on experience engineering and supporting Azure platforms, with a strong focus on PaaS.
• Strong experience with Azure PaaS services (App Service, Functions, Front Door, Application Gateway, monitoring services).
• Solid understanding of Azure networking, including NSGs, TCP/IP, routing, ExpressRoute, and secure connectivity patterns.
• Experience working in a ticket‑driven operational environment (ServiceNow or equivalent).
• Experience supporting production systems with strict access controls and formal change management.
• Ability to work effectively across a blended L1–L3 support model.
• Experience with automation and IaC tools such as Terraform and Azure DevOps.
• Scripting experience in PowerShell, Python, or Bash.
• Familiarity with ITIL processes (incident, problem, and change management).
• Excellent written and verbal communication skills with a strong customer‑service mindset.

Preferred / Beneficial Experience

• Experience supporting regulated or healthcare environments.
• Exposure to containers, AKS, or modern CI/CD practices.
• Azure Associate or Professional certifications (current or in progress).
• Prior participation in CABs and formal governance forums.

Personal Attributes

• Independent, accountable, and self‑
• Comfortable balancing operational support and engineering work.
• Strong sense of ownership and customer focus.
• Desire to continually improve systems, processes, and personal

Shift timings

1:30 PM to 10:30 PM

We are an equal opportunity employer. All qualified applicants will be considered for employment without regard to caste, colour, creed, religion, gender, gender identity, sexual orientation, age, disability, HIV status, or any other status protected by law. Candidates with disabilities who require accommodations during the recruitment process are encouraged to contact our Talent Acquisition team to place a request.

About the Role

As an Site Reliability Engineer II, you will join our growing global SRE team supporting the Veeam Data Cloud. This is an early-career opportunity ideal for someone with a strong technical foundation who is eager to grow their experience in cloud infrastructure, observability, and modern reliability practices.

You will work closely with senior engineers, learning how to support production systems, automate operations, and improve service availability. With mentorship and hands-on project work, you will gain exposure to the full SRE lifecycle, from incident response to systems design.

What You’ll Do

Foundations of Reliability Engineering

• Assist in implementing and maintaining observability tooling including metrics, logs, and traces.

• Contribute to monitoring, alerting, and on-call documentation.

• Support development and maintenance of deployment and CI/CD pipelines.

Learning Through Experience

• Shadow senior engineers during incident response and participate in post-incident reviews.

• Work on scoped automation tasks to reduce toil and improve team efficiency.

• Document processes and contribute to internal runbooks and playbooks.

• Respond to customer support escalations

Team Collaboration

• Engage in technical discussions and design reviews to learn and contribute.

• Participate in sprint planning and retrospectives.

• Ask questions, seek feedback, and embrace a continuous learning mindset.

What You’ll Bring

• 3+ years of professional experience in software or systems engineering.

• Demonstrated interest in infrastructure, automation, or cloud systems.

• Familiarity with at least one programming language (e.g., Python, Go, JavaScript).

• Foundational knowledge of Linux, networking, and cloud fundamentals.

• Strong desire to learn and collaborate in a fast-paced engineering environment.

Bonus Skills

• Exposure to public cloud services (e.g., Azure, AWS, GCP).

• Academic projects or internships involving monitoring, automation, or distributed systems.

What You’ll Get 

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently located outside India, Veeam reserves the right to decline the application.

#LI-PS1

Overview:

Guidepoint is an enterprise software organization embarking on a modernization strategy from a legacy monolith to a cloud-native, Kubernetes-based environment. With multiple product and platform teams delivering reusable services across the enterprise, We are seeking a highly experienced PostgreSQL Database Administrator and Architect to design, operate, and evolve PostgreSQL platforms that support cloud-native, microservices-based applications. This role is critical to ensuring our data layer is scalable, resilient, secure, and aligned with Kubernetes-driven architectures.

You will work closely with platform engineering, DevOps, SRE, and application teams to design PostgreSQL architectures that seamlessly support containerized workloads, distributed systems, and high-throughput microservices. This is a hands-on leadership role requiring deep PostgreSQL expertise combined with modern cloud and Kubernetes experience. This role is essential for driving modernization, reducing duplication, accelerating delivery, and building a cohesive, future-ready enterprise architecture.

This position is a hybrid position out of our Pune office.

What You’ll Do:

• Design, deploy, and operate PostgreSQL platforms for microservices in Kubernetes environments, ensuring scalability and resilience
• Architect and manage Azure PostgreSQL (Flexible Server & Hyperscale/Citus) for high availability, disaster recovery, and global scale
• Lead performance tuning, troubleshooting, and capacity planning across database and infrastructure layers
• Drive cloud migration and modernization from legacy/on-prem systems to cloud-native PostgreSQL
• Partner with engineering teams to enable CI/CD, automation, and zero-downtime deployments
• Implement security, compliance, backup, and disaster recovery strategies
• Define database design patterns for microservices, including distributed and event-driven architectures
• Build automation using IaC tools (Terraform, Bicep) and scripting (Python, Bash, PowerShell)
• Establish monitoring/observability, define best practices, and mentor teams as a senior technical leader

Required Technical Qualifications:

• 8+ years in software architecture, cloud engineering, or platform engineering.
• Strong expertise in: 
• Domain-driven design (DDD) and domain decomposition
• Cloud-native design principles and modernization strategies
• Event-driven design, messaging platforms (Kafka, Azure Service Bus)
• Cloud-native patterns such as CQRS, Saga, Event Sourcing, Circuit Breakers
• Demonstrated proficiency in programming languages with the ability to assess current application structures and determine appropriate modernization approaches.
• Experience with authentication and identity, including Auth0, OIDC, OAuth2, and SSO.
• Experience in API architecture, including REST, GraphQL, and gateways, is required.
• Experience using AI-powered tooling to support PostgreSQL administration, troubleshooting, and operational efficiency.

Desired Technical Qualifications:

• Kubernetes, Containers, service mesh, ingress/egress patterns  
• Microservices and distributed systems 
• Ci/CD pipelines, Helm charts, GitOps and modern DevOps tooling

What We Offer:

• Competitive compensation
• Employee medical coverage
• Central office location
• Entrepreneurial environment, autonomy, and fast decisions
• Casual work environment

About Guidepoint:

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful.

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-NJ1

#LI-HYBRID

Overview:

We are seeking a highly experienced Platform Engineer to architect, build, and operate a next-generation AI-powered Internal Developer Platform (IDP) that enables rapid, secure, and scalable software delivery across the enterprise.

This role will manage a critical Kubernetes platform and drive automation through Terraform, ArgoCD, and Azure DevOps. While your foundation is rooted in SRE and DevOps excellence, you will also lead our efforts to integrate Agentic AI into the platform, building intelligent workflows that automate environment provisioning, incident triage, and self-service capabilities to eliminate operational friction.

You will operate at the intersection of Platform Engineering, Cloud Infrastructure, AI automation, and Developer Experience, building systems that empower engineering teams to move faster with higher reliability and lower operational overhead.

Tech Stack Mandate

What You’ll Do: 

• Platform Architecture: Design, Develop and evolve a self-service Internal Developer Platform (leveraging Backstage or similar) to abstract cloud complexity for engineering teams.
• Infrastructure as Code (IaC): Lead the development of modular, enterprise-grade Terraform libraries to manage multi-region Azure and AWS environments.
• Kubernetes Orchestration: Operate and manage large-scale Kubernetes clusters, focusing on networking, security hardening, and workload autoscaling.
• Continuous Delivery: Own the CI/CD lifecycle by building robust Azure DevOps Pipelines and implementing GitOps patterns using Argo CD.
• AI-Enhanced Automation: Develop Python-based automation and AI agents to assist in infrastructure scaffolding, policy enforcement, CI/CD actions and proactive cost optimization.
• SRE & Reliability: Partner with dev teams to define SLIs/SLOs and integrate observability (Datadog/Prometheus) to create self-healing infrastructure loops.
• Developer Advocacy: Continuously improve Developer Experience (DevEx) by reducing cognitive load and providing automated onboarding and documentation for new services.

Required Technical Qualifications: 

• 7+ years in Platform Engineering, DevOps, or Site Reliability Engineering.
• Expert-level Terraform: Experience managing complex state, custom providers, and enterprise-grade modules.
• K8s Specialist: Deep understanding of CNI, CSI, Ingress Controllers, and Service Mesh.
• Python Mastery: Ability to write production-grade Python for building CLI tools, automation scripts, and AI agent logic.
• Agentic AI Experience: Proven experience moving beyond simple prompts to building autonomous agents that use tools/APIs to perform tasks day to day platform engineering tasks
• Production GitOps: Hands-on experience scaling Argo CD across hundreds of microservices.

Preferred Qualifications: 

• Experience with Azure OpenAI Service and building RAG (Retrieval Augmented Generation) systems f
• Knowledge of Policy-as-Code (OPA/Gatekeeper or Kyverno) integrated into CI/CD.
• Background in FinOps, specifically using AI to drive automated cloud cost reduction.

Competencies:

• Zero-Touch Provisioning: A developer can go from "Idea" to "Production-Ready URL" in minutes via an AI-guided workflow.
• Autonomous SRE: AI agents proactively identify and fix 30% of common infrastructure drift or pod failures before a human is paged.
• Immutable Infrastructure: 100% of production changes are driven via Terraform and Argo CD—no manual "click-ops."

What We Offer: 

• Competitive compensation 
• Employee medical coverage 
• Central office location 
• Entrepreneurial environment, autonomy, and fast decisions 
• Casual work environment 

About Guidepoint: 

Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action. 

Backed by a network of nearly 1.75 million experts and Guidepoint’s 1,600 employees worldwide, we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. 

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience. 

#LI-AD2

#LI-HYBRID

Overview of Role

66degrees is looking for a Technical Delivery Manager who has evolved from a strong software engineering background into a delivery leadership role. This role operates at the intersection of product strategy, technical architecture, and engineering execution. You will play a critical role in translating business vision into scalable technical solutions, partnering with cross-functional teams to drive execution and ensure quality. This role requires someone who can balance technical depth with delivery excellence, thriving in ambiguity to build solutions that create measurable business impact.

Responsibilities

• Own end-to-end delivery of software engineering projects from planning to release, contributing to roadmap and feature definition.
• Define project scope, timelines, and resource allocation to ensure predictable delivery while proactively identifying risks and trade-offs.
• Collaborate closely with engineering teams on system design, architecture, and technical decisions, ensuring scalability and performance.
• Drive execution across backend, frontend, and cloud-based systems, partnering with AI and data teams to build data-driven products.
• Ensure adherence to engineering best practices, code quality, and scalable architecture through structured yet flexible workflows.
• Lead Agile processes including sprint planning, stand-ups, reviews, and retrospectives to improve team velocity and predictability.
• Work with stakeholders to translate complex business requirements into clear technical execution plans and architecture artifacts.
• Communicate project status, risks, and outcomes effectively to leadership and stakeholders at all levels of the organization.
• Identify and manage dependencies and blockers, driving continuous improvement in delivery processes and team performance.

Qualifications

• 8+ years of experience with a strong foundation in software engineering, architecture, or technical delivery roles.
• Proven experience in system design, solution architecture, and leading the deployment of scalable applications.
• 3+ years of experience in Delivery or Technical Project Management, with prior experience as a Tech Lead or Senior Engineer.
• A Bachelor’s degree in Computer Science, Computer Engineering, or a related field required.
• Hands-on expertise in backend development (Python/Java/Node.js) and frontend frameworks (React or similar).
• Strong understanding of cloud platforms (GCP/AWS/Azure), microservices, and CI/CD practices.
• Proficiency in Agile/Scrum methodologies and tools like Jira or Azure DevOps; Scrum certifications (CSM/PSM) preferred.

About the Role

NICE is seeking a talented AI Engineer to accelerate innovation across the APAC region by leading AI-centric Proof of Concepts (POCs) and Pilots alongside our extended solution and sales engineering teams. This role sits at the intersection of cutting-edge AI development and customer-facing technical delivery, with a special focus on Agentic AI solutions that push the boundaries of what is possible with intelligent automation and large language models.

The AI Engineer will work hands-on to design, build, and demonstrate AI-powered solutions, translating complex technical capabilities into tangible business value for customers across APAC.

How will you make an impact?

Agentic AI POCs & Pilots

• Design and build Agentic AI proofs of concept

     Architect and develop end-to-end Agentic AI solutions demonstrating autonomous decision-making, multi-step reasoning, and task orchestration across APAC customer engagements.

• Prototype rapidly

     Build lightweight, demonstrable prototypes using LLMs, agent frameworks, and NICE /Cognigy platform APIs to showcase the art of the possible.

Development & Engineering

• Develop and integrate APIs, webhooks, and microservices connecting LLMs and AI models to enterprise platforms and CX workflows.
• Build and maintain reusable AI accelerator assets, code templates, and demo environments for the extended APAC team.
• Implement prompt engineering strategies, RAG pipelines, and agent orchestration frameworks LLM & AI Model Expertise
• Apply knowledge of large language models (GPT-4, Claude, Gemini, Llama, etc.) to design appropriate solutions for customer use cases.
• Evaluate and select the right model, fine-tuning approach, or retrieval strategy for each POC based on accuracy, latency, and cost requirements.
• Stay current with the rapidly evolving LLM ecosystem including model releases, agent frameworks, and emerging AI tooling.

Collaboration & Knowledge Sharing

• Contribute to internal playbooks, documentation, and demo libraries to uplift the broader team’s AI capabilities.
• Engage with customers directly to understand requirements and translate them into practical AI solution designs.

Have you got what it takes?

• Bachelor’s degree in computer science, Software Engineering, or a related field or equivalent experience.
• 4-8 years of software development experience in developing high performance, highly available and scalable enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem.

Programming proficiency:

.

• Experience with REST APIs, JSON, cloud SDKs
• Familiarity with data processing, vector databases and embedding pipelines for RAG architecture.
• Ability to debug, iterate quickly, and deliver working demos under tight timelines.

AI & Machine Learning Understanding

• Solid conceptual and practical understanding of machine learning fundamentals, NLP/NLU, and generative AI.
• Experience designing or building Agentic AI systems — including tool use, memory, planning, and multi-agent coordination.
• Understanding of responsible AI practices, hallucination mitigation, and evaluation methodologies for LLM outputs.

LLM Usage & Prompt Engineering

• Proficient with LLM APIs     including OpenAI, Anthropic Claude, Google Gemini, Azure OpenAI, and open-source models via Hugging Face or Ollama.
• Strong prompt engineering skills: few-shot prompting, chain-of-thought, structured outputs, and system prompt design.

Version Control & Collaboration Tools

• GitHub / Git proficiency:

     Comfortable with branching strategies, pull requests, code reviews, and collaborative development workflows.

• Ability to manage, share, and version AI demo assets and code in shared repositories accessible to the extended team.
• Experience with CI/CD basics and familiarity with tools such as GitHub Actions, or similar pipelines, is advantageous.

.

You will have an advantage if you also have:

• Experience with NICE CXone, Cognigy (conversational AI & agent orchestration platform), or similar CCaaS / conversational AI platforms.
• Knowledge of the APAC technology landscape and experience working with enterprise customers in the region.
• Background in contact centre, CX, or enterprise SaaS environments.
• Exposure to voice AI, speech-to-text/text-to-speech pipelines, or real-time AI in contact Centre contexts.

What’s in it for You?

Join an ever-growing, market-disrupting, global company where teams — comprised of the best of the best — work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate about AI, innovative at heart, and excited to constantly raise the bar on what intelligent technology can do, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10692                

Reporting into: Director,Solution Engineering

About the Role

We are seeking an experienced Engineering Infrastructure Security Manager to lead the security of our production and non-production engineering systems. This is a critical leadership role responsible for securing the infrastructure that powers the software development lifecycle, including source control systems, CI/CD pipelines, build environments, deployment platforms, developer tools, and associated cloud resources. The ideal candidate will bring deep technical expertise in infrastructure security, strong leadership capabilities, and a solid understanding of modern engineering and DevSecOps practices.

Key Responsibilities

Engineering Systems Security

• Design and implement security controls across development, staging, testing, and production environments
• Secure CI/CD pipelines, build systems, and deployment automation against supply chain threats
• Manage security for source control systems, code repositories, and secrets management platforms
• Oversee security of containerized environments (Docker, Kubernetes) and IaC ecosystems
• Ensure security across multi-cloud environments (AWS, GCP, Azure) and hybrid infrastructure

Security Architecture & Technical Leadership

• Design and implement security frameworks aligned with engineering workflows and developer productivity
• Implement zero-trust architecture and least-privilege access models
• Secure API gateways, service meshes, and microservices architectures
• Lead security initiatives across observability, logging, and monitoring platforms
• Strengthen network security posture including firewalls, VPCs, and segmentation

Risk Management & Vulnerability Response

• Conduct security assessments and penetration testing across engineering systems
• Manage vulnerability scanning and remediation programs
• Develop threat models for critical systems and deployment pipelines 
• Lead incident response for infrastructure security events
• Track and analyze security metrics (deployment security, configuration compliance, infra drift)

Team Leadership & Collaboration

• Build, mentor, and manage a high-performing team of security engineers
• Drive a “security as code” culture across engineering teams
• Collaborate with platform, SRE, and development teams to embed security into SDLC
• Provide training and guidance on secure infrastructure practices
• Foster a culture of security awareness and proactive risk reporting

Policy, Compliance & Governance

• Define and enforce security policies aligned with SOC 2, ISO 27001, NIST, PCI-DSS
• Ensure compliance with data protection regulations (GDPR, CCPA)
• Implement strong access control mechanisms and RBAC (must-have)
• Conduct regular audits and maintain compliance documentation
• Manage security for production data access and handling

Automation & Continuous Improvement

• Drive automation of security monitoring, controls, and incident response
• Implement security-as-code using Terraform, CloudFormation, and policy frameworks
• Integrate automated security testing into CI/CD pipelines (SAST, DAST, container scans)
• Maintain infrastructure security baselines and automated compliance checks
• Continuously reduce security technical debt

Business Continuity & Disaster Recovery

• Design and test disaster recovery plans for engineering infrastructure
• Implement backup strategies for source code, artifacts, and configurations
• Ensure high availability and resilience of critical systems
• Support incident response and business continuity planning from a security perspective

Basic Qualifications

Technical Expertise

• 8–12 years of experience in infrastructure security or related fields, with 3+ years in a leadership role
• Strong expertise in cloud security (AWS, GCP, Azure) and cloud-native architectures
• Hands-on experience with Kubernetes, containers, and orchestration platforms
• Deep understanding of CI/CD security, supply chain security, and DevSecOps practices
• Proficiency with Infrastructure-as-Code tools (Terraform, Ansible, CloudFormation)
• Experience with security tools: SIEM, vulnerability scanners, IDS/IPS, endpoint protection
• Strong knowledge of network security, encryption, IAM, and secrets management

Leadership & Collaboration

• Proven experience building and managing high-performing security teams
• Experience driving cross-functional initiatives across engineering, operations, and product teams
• Strong project management and execution skills
• Ability to mentor and grow security talent

Communication & Strategic Thinking

• Strong communication skills with ability to explain complex concepts to technical and non-technical stakeholders
• Experience presenting security strategies and risk insights to leadership
• Ability to translate business needs into security solutions
• Strong documentation and process definition skills

Compliance & Risk Management

• Experience with compliance frameworks: SOC 2, ISO 27001, NIST, PCI-DSS
• Strong understanding of risk assessment and security frameworks
• Knowledge of data privacy and regulatory requirements

Preferred Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Security, or related field
• Security certifications such as CISSP, CISM, CCSP, CEH, or cloud security certifications
• Experience with GitOps workflows and tools like GitHub Advanced Security or GitLab Security
• Proficiency in scripting/programming (Python, Go, Bash) for automation
• Experience in regulated industries (finance, healthcare, government)
• Background in SRE or DevOps practices
• Experience securing microservices and serverless architectures
• Strong interest in security research and evolving threat landscapes

About the Role

We are seeking an experienced Infrastructure Security Engineer to work on the security of our production and non-production engineering systems. This is a critical  role responsible for securing the infrastructure that powers the software development lifecycle, including source control systems, CI/CD pipelines, build environments, deployment platforms, developer tools, and associated cloud resources. The ideal candidate will bring deep technical expertise in infrastructure security and a solid understanding of modern engineering and DevSecOps practices.

Key Responsibilities

Engineering Systems Security

• Design and implement security controls across development, staging, testing, and production environments
• Secure CI/CD pipelines, build systems, and deployment automation against supply chain threats
• Manage security for source control systems, code repositories, and secrets management platforms
• Oversee security of containerized environments (Docker, Kubernetes) and IaC ecosystems
• Ensure security across multi-cloud environments (AWS, GCP, Azure) and hybrid infrastructure

Security Architecture & Technical Leadership

• Design and implement security frameworks aligned with engineering workflows and developer productivity
• Implement zero-trust architecture and least-privilege access models
• Secure API gateways, service meshes, and microservices architectures
• Lead security initiatives across observability, logging, and monitoring platforms
• Strengthen network security posture including firewalls, VPCs, and segmentation

Risk Management & Vulnerability Response

• Conduct security assessments and penetration testing across engineering systems
• Manage vulnerability scanning and remediation programs
• Develop threat models for critical systems and deployment pipelines 
• Lead incident response for infrastructure security events
• Track and analyze security metrics (deployment security, configuration compliance, infra drift)

Policy, Compliance & Governance

• Define and enforce security policies aligned with SOC 2, ISO 27001, NIST, PCI-DSS
• Ensure compliance with data protection regulations (GDPR, CCPA)
• Implement strong access control mechanisms and RBAC.
• Conduct regular audits and maintain compliance documentation
• Manage security for production data access and handling

Automation & Continuous Improvement

• Drive automation of security monitoring, controls, and incident response
• Implement security-as-code using Terraform, CloudFormation, and policy frameworks
• Integrate automated security testing into CI/CD pipelines (SAST, DAST, container scans)
• Maintain infrastructure security baselines and automated compliance checks
• Continuously reduce security technical debt

Business Continuity & Disaster Recovery

• Design and test disaster recovery plans for engineering infrastructure
• Implement backup strategies for source code, artifacts, and configurations
• Ensure high availability and resilience of critical systems
• Support incident response and business continuity planning from a security perspective

Basic Qualifications

Technical Expertise

• 2–5 years of experience in infrastructure security or related fields.
• Strong expertise in cloud security (AWS, GCP, Azure) and cloud-native architectures
• Hands-on experience with Kubernetes, containers, and orchestration platforms
• Deep understanding of CI/CD security, supply chain security, and DevSecOps practices
• Proficiency with Infrastructure-as-Code tools (Terraform, Ansible, CloudFormation)
• Experience with security tools: SIEM, vulnerability scanners, IDS/IPS, endpoint protection
• Strong knowledge of network security, encryption, IAM, and secrets management

Compliance & Risk Management

• Experience with compliance frameworks: SOC 2, ISO 27001, NIST, PCI-DSS
• Strong understanding of risk assessment and security frameworks
• Knowledge of data privacy and regulatory requirements

Preferred Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Security, or related field
• Security certifications such as CISSP, CISM, CCSP, CEH, or cloud security certifications
• Experience with GitOps workflows and tools like GitHub Advanced Security or GitLab Security
• Proficiency in scripting/programming (Python, Go, Bash) for automation
• Experience in regulated industries (finance, healthcare, government)
• Background in SRE or DevOps practices
• Experience securing microservices and serverless architectures
• Strong interest in security research and evolving threat landscapes

Position Summary:

We are seeking a Solution Architect – (AI Infrastructure & Hybrid Cloud) to lead the strategic design, architecture, and deployment of large-scale, enterprise-grade Red Hat OpenShift and Kubernetes environments. As a technical authority at the L4 level, you will be responsible for defining the blueprint of our cloud-native infrastructure, ensuring it is secure, scalable, and highly automated.
The ideal candidate acts as the bridge between traditional infrastructure and modern DevOps, serving as the lead design authority for global clients. You will collaborate with Network and Firewall Architects to build a unified fabric where containerized workloads, legacy data centers, and hybrid cloud environments coexist seamlessly through advanced automation and Infrastructure-as-Code (IaC).

Key Responsibilities:

• Architect and Design Enterprise OpenShift Solutions: Lead the high-level design (HLD) and low-level design (LLD) for multi-tenant Red Hat OpenShift and Kubernetes clusters across on-prem and hybrid cloud environments.
• Define the technology stack, standards, and blueprints for deploying AI solutions across global, multi-region public clouds (AWS/Azure/GCP) and diverse on-premise hardware.
• Oversee the successful end-to-end rollout of critical services including AI SOC, OpenShift AI, and AI-based Cybersecurity Log Optimization.
• Drive Network DevOps Strategy: Define and standardize the automation roadmap using Ansible, Terraform, and Python to achieve "Zero-Touch" infrastructure provisioning and configuration.
• Lead Customer & Stakeholder Engagement: Act as the primary technical consultant for global clients, leading design workshops, architecture validation, and executive-level technical reviews.
• Integrate Advanced AI apps, Networking & Security: Collaborate with Pre-sales, AI application developers & Engineers, Firewall Architects to design secure AI agents & use cases, container networking (CNI) models, implementing Zero-Trust security, service mesh (Istio), and micro-segmentation within OpenShift environment.
• Optimize Hybrid Infrastructure: Oversee the seamless integration of OpenShift with physical networking (Cisco ACI, VXLAN) and virtualized platforms (RHEL-V, VMware ESXi).
• GPU & Hardware Orchestration: Design and manage hardware acceleration using the NVIDIA GPU Operator and Node Feature Discovery (NFD). Implement Multi-Instance GPU (MIG) and time-slicing to optimize resource utilization across multi-tenant clusters.
• Establish CI/CD Governance: Architect robust CI/CD pipelines (Jenkins, GitLab CI, GitHub Actions) for infrastructure and application delivery, ensuring compliance and security are baked into the workflow.
• Lead Observability & Reliability: Design comprehensive monitoring and logging architectures using Prometheus, Grafana, and ELK stack to ensure 99.99% availability of cluster services.
• Mentorship & Technical Leadership: Guide and mentor L2/L3 engineers, providing expert-level escalation support and establishing best practices for the DevOps and Network teams.
• Innovation & R&D: Evaluate and introduce emerging technologies such as Advanced Cluster Management (ACM), Advanced Cluster Security (ACS), and Cloud-Native Networking (OVN-Kubernetes).

Basic Qualifications:

• Bachelor’s or master’s degree in computer science, Engineering, or a related field
• 10+ years of progressive experience in systems architecture, infrastructure engineering, or network DevOps.
• Expert/Architect-level proficiency in OpenShift (RHOS), and Kubernetes architecture in large-scale production environments.
• Experience architecting hybrid-cloud OpenShift solutions involving AWS (ROSA), Azure (ARO), or Google Cloud.
• Proven track record in Automation & IaC: Mastery of Ansible, Terraform, and Git-based workflows to manage complex infrastructures.
• Deep understanding of Linux (RHEL) Internals: Mastery of kernel networking, storage drivers (CSI), and container runtimes (CRI-O).
• Strong Network Background: In-depth knowledge of BGP, VXLAN, and EVPN as they apply to connecting containerized workloads to physical data center fabrics.
• Experience in "Architecture as Code": Ability to develop and maintain compliance artifacts, design validation reports, and automated documentation.
• Excellent Leadership Skills: Demonstrated ability to manage high-stakes customer relationships and lead cross-functional technical teams

Preferred Qualifications:

• Certifications: Red Hat Certified Architect (RHCA), Red Hat Certified Specialist in OpenShift (Administration/Development), or CKA/CKS (Certified Kubernetes Administrator/Security), AWS/GCP Certified DevOps Engineer, AWS Certified SysOps Administrator, HashiCorp Certified: Terraform Associate
• Red Hat Certified OpenShift Administrator, AWS Certified AI Practitioner, Certified Information Systems Security Professional (CISSP), Certified Cloud Security Professional (CCSP)
• Security Focus: Exposure to DevSecOps tools (e.g., Quay, StackRox) and zero-trust framework implementation
• Legacy Integration: Familiarity with Cisco ACI, Arista CloudVision, or Juniper Apstra for end-to-end automation integration
• Red Hat OpenShift AI (ROAI) expertise will be preferred
• Familiarity with LLM deployment requirements and vector database infrastructure
• Background in Cybersecurity infrastructure (SIEM, SOAR, SOC & VAPT platforms)
• Experience with MLOps infrastructure (Kubeflow, MLflow) and high-speed telemetry pipelines

Position Summary:

We are looking for a highly experienced Network Architect & Operations Lead to drive the design, operation, and optimization of large-scale, AI inferencing data center environments. The ideal candidate will have a strong background in architecting and running complex distributed infrastructures supporting GPU-as-a-Service (GPUaaS) workloads, high-throughput AI inferencing traffic, GPU cluster networking, and globally distributed network topologies.

This role is central to ensuring the uptime, reliability, and scalability of our inferencing data centers. This role requires a senior professional with CCIE-level expertise (or equivalent capability) who can combine architecture, operations, team leadership, and automation skills to ensure network reliability, scalability, and operational excellence across a 24/7 GPU inferencing environment. The ideal candidate will lead and mentor a tiered team of L1, L2, and L3 network engineers, owning end-to-end network operations and SLA commitments for our AI inferencing data centers. Experience in high-scale environments such as Lambda Labs, Nvidia, Equinix, AWS, Azure, Google Cloud, or similar large AI infrastructure or hyperscale organizations is highly preferred.

Key Responsibilities:

• Operate large-scale AI inferencing data center network environments across multiple sites.
• Lead and manage a tiered NOC team (L1, L2, L3), driving operational discipline, escalation processes, and continuous uptime of inferencing infrastructure.
• Own uptime and SLA commitments for GPU inferencing data centres, ensuring high availability and rapid incident response.
• Design and maintain scalable network topologies supporting high-throughput GPU cluster traffic, east-west data flows, API traffic, VPN connectivity, and GPUaaS tenant workloads.
• Lead technical design decisions for leaf-spine data center architectures using Arista switching platforms.
• Configure, manage, and troubleshoot advanced routing protocols with a strong focus on BGP, EVPN, VXLAN, and large-scale traffic engineering.
• Manage and optimize Cisco firewall platforms (Firepower/FTD) to ensure secure and efficient traffic flows across tenant and infrastructure networks.
• Support GPU cluster networking including high-bandwidth, low-latency east-west traffic between GPU nodes, with familiarity in RDMA over Converged Ethernet (RoCE) or similar low-latency fabrics.
• Drive operational excellence through structured NOC methodologies, runbook standardization, incident management, and continuous optimization.
• Improve network efficiency through automation, tooling, and operational workflows.
• Perform deep troubleshooting and debugging of complex network and performance issues across Arista, Cisco, and Dell infrastructure.
• Lead network capacity planning, upgrades, and infrastructure scaling initiatives in line with GPU compute growth.
• Collaborate with cross-functional engineering teams (compute, storage, platform, security) to support business growth and ensure high availability.
• Document architecture standards, operational procedures, runbooks, and best practices.

Basic Qualifications:

• 10+ years of hands-on experience in network architecture or network operations within large-scale enterprise, cloud, or AI/HPC data center environments.
• Strong expertise in advanced routing & switching technologies, including BGP, OSPF, EVPN, and VXLAN.
• Deep operational understanding of multi-site, high-scale data center network infrastructure.
• Hands-on experience with Arista EOS and Arista switching platforms in a data center environment.
• Proven experience managing complex network topologies and distributed environments.
• Experience leading and managing NOC teams (L1/L2/L3), including escalation frameworks, shift management, and SLA ownership.
• Familiarity with high-performance compute (HPC) or GPU cluster networking and associated traffic patterns.
• Strong troubleshooting, debugging, and analytical skills across multi-vendor environments.
• Practical experience with network automation and operational optimization.

Preferred Qualifications:

• CCIE certification (or equivalent real-world expertise).
• Arista ACE (Arista Certified Engineer) certification or equivalent hands-on Arista expertise.
• Experience with GPU-as-a-Service (GPUaaS), AI/ML inferencing platforms, or hyperscale compute environments.
• Hands-on experience with Cisco Firepower / FTD firewall platforms and enterprise security frameworks.
• Experience with Dell PowerEdge or similar GPU server environments and their network integration.
• Familiarity with RDMA over Converged Ethernet (RoCE), InfiniBand, or other low-latency GPU interconnect fabrics.
• Experience with Arista and Cisco routing and switching platforms.Leaf-spine data center fabric design for AI/ML compute clusters.
• Experience with BGP EVPN and VXLAN overlay architectures. Network automation frameworks and scripting (Python, Ansible, Terraform)
• Experience with Tenant network isolation, VLANs, and multi-tenancy in GPUaaS environments.
• Additional certifications such as CCNP, Arista ACE-L, or equivalent advanced networking certifications.

We are looking for an experienced Database Architect to design and govern scalable, secure, and high-performing database solutions across enterprise applications. The ideal candidate should have strong expertise in database architecture, data modeling, performance tuning, cloud databases, security, and DevOps-enabled database deployments.

This role will work closely with application teams, DevOps, infrastructure, and business stakeholders to define the right database strategies and ensure robust, future-ready solutions.

Key Responsibilities

• Design logical, physical, and conceptual data models
• Define database architecture standards, schema design, naming conventions, and best practices
• Design scalable, multi-tenant, and high-availability database solutions
• Evaluate and recommend the right database technologies such as SQL Server, Azure SQL, PostgreSQL, DB2, and NoSQL platforms
• Optimize database performance through indexing, query tuning, partitioning, and execution plan analysis
• Design and implement security controls including access management, encryption, masking, and auditing
• Ensure compliance with standards such as GDPR, SOX, HIPAA, PCI, where applicable
• Define backup, restore, disaster recovery, and data integrity strategies
• Support CI/CD and automated database deployments using DevOps practices
• Collaborate with development and architecture teams to review and approve database designs
• Create ER diagrams, architecture documents, and runbooks
• Mentor developers / DBAs on database best practices

Required Skills

• Strong experience in SQL Server / Azure SQL Database
• Good experience in PostgreSQL and DB2
• Strong knowledge of data modeling, normalization, and database design
• Expertise in SQL performance tuning, indexing, query optimization, and execution plans
• Experience with cloud database architectures, preferably on Azure
• Understanding of high availability, failover, backup, and disaster recovery
• Knowledge of database security, access control, and compliance-driven design
• Experience with Git, CI/CD, Terraform / Bicep / ARM, Azure DevOps or GitHub Actions
• Good understanding of microservices, distributed systems, and integration-heavy applications
• Strong documentation, communication, and stakeholder management skills

Preferred

• Experience with NoSQL databases such as Cosmos DB / MongoDB / DynamoDB
• Exposure to regulated industries like Banking, Insurance, Healthcare, etc.
• Strong architectural thinking with ability to balance scalability, security, and business needs

Soft Skills

• Strong analytical and problem-solving ability
• Excellent communication and collaboration skills
• Ability to influence and challenge design decisions constructively
• Mentorship and leadership mindset

THIS IS 5 DAYS WORK FROM OFFICE OPPORTUNITY

What’s the role?

You will design and build automation frameworks and AI-enabled testing capabilities used across multiple teams. This role focuses on engineering scalable systems and tools, not just writing tests—turning real-world workflows into reusable automation and intelligent validation.

How will you make an impact?

• Design, develop, and maintain shared automation frameworks and platform components used across teams.
• Build and extend AI-enabled automation solutions, including intelligent validation and test generation.
• Develop service-level and API automation, ensuring coverage across distributed systems.
• Integrate automation into CI/CD pipelines, enabling continuous validation at scale.
• Collaborate with architects and engineering teams on backlog-driven platform development.
• Improve automation efficiency through AI-assisted development, test generation, and analysis.
• Debug and diagnose issues across automation, services, and system interactions.

Have you got what it takes?

• 5–8 years of professional software development experience (not just test execution).
• Strong programming skills in Java or C# with solid object-oriented design principles.
• Hands-on experience with modern automation frameworks (Playwright or similar).
• Experience building API and service-level automation (REST or event-driven systems).
• Working knowledge of Python, especially for AI-related workflows or tooling.
• Experience integrating automation into CI/CD pipelines.
• Strong understanding of system design, debugging, and maintainability.
• Ability to work across teams and contribute to shared platforms and frameworks.

AI & Automation expectations

• Hands-on exposure to LLMs or AI-assisted development tools.
• Experience applying AI/LLM tools to automate test generation, validation, or analysis.
• Practical mindset for using AI to solve real engineering problems, not just prompt tuning.

Nice to have

• Experience with TypeScript-based frameworks (Playwright ecosystem).
• Familiarity with cloud platforms (AWS/Azure).
• Experience building internal tools, SDKs, or shared libraries.
• Exposure to observability and debugging tools.
• Experience working in distributed systems or microservices environments.

What’s in it for you?

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

• At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Req ID: 10559
Reporting into: Tech Manager, Engineering, CX
Role Type: Individual Contributor

DevSecOps Lead

Job Summary:

We are seeking a highly skilled and experienced DevSecOps Architect/Lead to lead the architecture, deployment, and configuration of DevSecOps solutions across hybrid and multi-cloud environments. The ideal candidate will have hands-on expertise in designing and implementing DevSecOps CI/CD solutions for automating end-to-end Delivery pipeline.

Experince Level:  9 to 12 ( Relevant years ) 

Key Responsibilities:

• Architect enterprise-grade DevSecOps solutions inline with industry standards
• Lead the discovery of CI/CD and IaC  and develop the blueprints for target architecture
• Lead the Assessment of the current state DevSecOps maturity and align to industry maturity models
• Must be able to design and architect the DevSecOps ecosystem from scratch
• Develop ways of working for Continuous Integration and Continuous Delivery with automated DevSecOps platforms
• Must have hands-on deep expertise in setting up CI/CD pipelines, IaC for Infrastructure provisioning, Security and Quality integrations in the pipeline with GitHub actions workflows.
• Design and implement end to end CI/CD pipelines with quality and security integration
• Design the CI/CD and IaC infrastructure and create standardized blueprints and reusable components
• Implement SAST, DAST, SCA tools and integrate in the CI/CD pipeline
• Good understanding of Azure Kubernetes and AWS Kubernetes
• Work closely with the customer Application teams and Infrastructure teams
• Implement reusable pipeline and IaC templates for infrastructure provisioning and integrate with the CI/CD pipelines
• Lead the onboarding of applications on the Core DevSecOps platform
• Understanding of GitOps practices using ArgoCD
• Develop Golden paths for Pipeline and IaC
• Create target architecture for enabling DevSecOps for applications and infrastructure
• Work with Observability team for DevSecOps integration with AIOps platform
• Design and build dashboards for end-to-end value stream visibility
• Implement identity, RBAC, and security controls for DevSecOps tools
• Create runbooks and SOP for application onboarding
• Develop wave plans for Enterprise rollout of the DevSecOps platform and practices.
• Good to have experience setting up DevSecOps Community of Practice and Centre of Excellence.

Required Skills & Qualifications:

• Proven hands-on experience with multiple CI/CD platforms like GitHub actions (primary), Azure DevSecOps, GitLab environments.
• Proven experience with GitHub Enterprise Server, JFrog Artifactory/Xray, Black Duck, and Open Source Libraries.
• Experience with Developer Toolchains (Ansible, Docker, Maven, Node, Python, Gulp, React, NuGet, Java/JDK/JRE)
• Strong knowledge of Azure, AWS, and GCP cloud infrastructure.
• Experience with integration of security (SAST, DAST, SCA) tools like Black Duck, Trivy, Synk, SonarQube, Veracode, Fortify in the pipeline
• Strong in IaC tools like Terraform or infrastructure provisioning (VMs, AKS, containers).
• Experience with application onboarding at scale on the DevSecOps platform
• Familiarity configuration management tools like Ansible for Infrastructure configurations.
• Familiarity with GitOps tools like ArgoCD
• Strong analytical skills and understanding of DevSecOps practices.
• Excellent communication and documentation skills.
• Experience working with Application teams to develop the target state DevSecOps architecture 

Summary: The Dynatrace Observability Lead/Architect is responsible for defining and driving the end-to-end observability strategy, architecture, integration, and implementation. This role ensures alignment with SRE and DevOps practices, enables AIOps capabilities, and leads the onboarding, optimization, and continuous improvement of observability across the organization.

Responsibilities:

• Define observability strategy, standards, and architecture (metrics, logs, traces, APM)
• Establish SLIs, SLOs, error budgets, and observability readiness standards
• Define tagging, metadata, and telemetry standards (naming, formats, traceability)
• Design integration architecture across CI/CD, observability, and ITSM platforms
• Define and enforce governance model, compliance, and audit requirements
• Establish KPIs and success metrics aligned with business and reliability goals
• Consolidate findings from assessments and identify risks and improvement areas
• Develop observability maturity assessment (DevOps/SRE alignment)
• Define implementation roadmap (quick wins vs long-term initiatives)
• Drive stakeholder workshops and validations
• Lead integration of CI/CD pipelines with observability (logs, metrics, traces, deployment markers)
• Implement tagging strategy (app, env, version, commit ID)
• Integrate with incident, change, and release management systems
• Define and implement service-level KPIs and golden signals
• Build operational and business dashboards
• Configure event correlation and alert tuning to reduce noise
• Track reliability metrics (MTTR, SLOs, change failure rate)
• Define and implement AIOps architecture and use cases
• Drive AIOps (anomaly detection, RCA, event correlation, predictive insights)
• Implement automation, runbooks, and self-healing workflows
• Lead application onboarding and ensure standards adoption
• Act as primary stakeholder interface and drive best practices across teams

Required Skills & Qualifications:

• Proven hands-on experience with Dynatrace SaaS and Managed environments
• Strong knowledge of Azure, AWS, and GCP cloud infrastructures
• Proficiency in infrastructure monitoring (VMs, containers), application performance monitoring (APM), and log analytics
• Familiarity with ActiveGate, OneAgent, Network zone, Extension deployment, and SNMP device monitoring
• Strong experience in Digital experience monitoring
• Strong analytical skills and understanding of AIOps practices
• Excellent communication and documentation skills
• Experience in creating dashboards and defining alert strategies
• Strong experience with Dynatrace (APM, Infra, Logs, DEM, AIOps)
• Deep understanding of SRE, DevOps, and Observability principles
• Experience with CI/CD tools and cloud platforms (Azure/AWS/GCP)
• Knowledge of ITSM integrations and incident management workflows
• Experience in automation, scripting, and AIOps implementations

Preferred Qualifications:

• Dynatrace certification (Associate or Professional)
• ITIL or Service Management experience
• Exposure to enterprise security and compliance standards
• Experience working in multi-tenant or large enterprise environments

Experience Level :10 to 13 years

Overview of Role

The IT Service Desk L3 Engineer is a senior-level technical role responsible for providing the highest level of internal support and acting as the final escalation point for the IT Service Desk. This individual will lead complex project implementations, architect secure identity solutions, and ensure the stability of core infrastructure services. The L3 Engineer works closely with IT leadership to define technical standards, automate workflows, and maintain a high-security posture across all platforms.

Responsibilities

• Serve as the primary escalation point for complex technical issues from L1 and L2 engineers, ensuring timely resolution and adherence to SLAs.
• Architect, implement, and manage enterprise-grade SSO and Identity Provider (IDP) solutions.
• Manage and optimize Google Workspace and Administration at an expert level, including advanced security configurations and audit logging.
• Serve as the Subject Matter Expert (SME) for the Atlassian suite, specifically Jira Service Management, to streamline IT and business workflows.
• Enforce email security standards by configuring and monitoring SPF, DKIM, and DMARC protocols.
• Automate user lifecycle management through SCIM, JIT, and other advanced provisioning protocols.
• Oversee global Mac OS device management using advanced MDM tools and hardware asset management protocols.
• Manage complex storage infrastructure including iSCSI, NFS, and SFTP environments.
• Conduct Problem Management to identify root causes of recurring incidents and implement long-term preventative measures.
• Lead technical documentation efforts, creating architectural diagrams and high-level knowledge base articles.

Key Skillsets

• Identity & Access: Deep expertise in Single Sign-On (SSO) integration and Identity Provider (IDP) solutions (e.g., Okta, Azure AD). Mastery of identity protocols including OAuth 2.0, SAML 2.0, and OpenID Connect. Hands-on experience with automated user provisioning via SCIM and Just-in-Time (JIT) provisioning for user lifecycle management.
• Messaging Security: Expert-level knowledge in configuring, deploying, and troubleshooting email authentication protocols (SPF, DKIM, DMARC) to prevent spoofing and enforce email security policies.
• Infrastructure & Storage: Strong understanding of storage protocols (iSCSI, NFS) for enterprise environments. Experience managing secure file transfer protocols (SFTP) and core networking services (DNS, DHCP) for reliability and performance.
• Collaboration Suites: In-depth and demonstrable expertise in Google Workspace Administration, including advanced security settings, organizational unit (OU) management, audit log analysis, and Chrome Enterprise Management.
• Atlassian Suit: Expert level knowledge in Atlassian products, including designing and managing complex workflows, automation, and reporting within Jira Service Management (JSM), Jira Software, and Confluence to streamline IT operations and project delivery. Specific JSM expertise must include:
• Incident & On-Call Management: Implementing and managing JSM Premium features such as the Operations Center for on-call scheduling with various shifts, rotations, and overrides, full escalation policies, and advanced notifications (SMS, voice calls, Slack) for P1/P2 alerts.
• Platform Administration: Creating new request types and approval workflows based on ITIL principles, and leveraging the JSM/Confluence integration for knowledge base management.
• Integration & Automation: Expert experience with JSM API usage, troubleshooting complex API integrations (including webhooks for real-time data synchronization to external systems like CRM), and developing API scripts for user and data migration.
• Licensing & Cost Reduction: Utilizing Identity Providers (IDPs) (like Rippling/Okta) to reduce Atlassian license spend, manage user access based on organizational needs, and transition license models.
• AI Integration: Implementing Atlassian Rovo and integrating it with the IT Service Desk knowledge base to provide initial assistance and automated responses for incoming tickets.
• Endpoint Management: Proven experience with Enterprise Mac OS and Windows endpoint management, including deployment, patch management, security baselining, and inventory using modern MDM solutions (e.g., Rippling, Jamf, Intune).
• Operating Systems: Advanced troubleshooting and scripting skills for Mac OS and Windows operating systems.

Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• 7–10+ years of experience in IT support, system administration, or infrastructure engineering.
• Advanced certifications such as Professional Google Workspace Administrator, GCP Cloud Architect, or Atlassian Certified Professional.
• Proven track record of managing complex identity migrations and enterprise-level MDM deployments.

Overview of Role

As an App Development Architect, you'll be at the forefront of solution design, defining technical roadmaps, making critical architectural decisions, and ensuring the successful delivery of complex application projects. You'll mentor development teams, promote best practices, and drive innovation across our application development lifecycle, primarily leveraging the power of Google Cloud Platform.

Responsibilities:

• Architectural Leadership: Lead the design and architecture of robust, scalable, secure, and high-performance applications, defining technical standards, patterns, and best practices.
• Solution Design & Strategy: Translate complex business requirements and user stories into detailed technical designs, architectural blueprints, and implementation strategies for application development projects.
• Technology Selection: Evaluate and recommend appropriate technologies, frameworks, and platforms, with a strong emphasis on Google Cloud Platform (GCP) services and cloud-native architectures.
• Technical Guidance & Mentorship: Provide expert technical guidance and mentorship to development teams, conducting code reviews, and ensuring adherence to architectural principles and coding standards.
• Performance & Scalability: Design solutions that meet stringent performance, scalability, reliability, and security requirements, anticipating future growth and evolving needs.
• Integration Strategy: Define strategies for integrating diverse systems, including APIs, microservices, third-party platforms, and legacy applications.
• Stakeholder Collaboration: Collaborate closely with clients, product managers, project managers, and cross-functional engineering teams to ensure alignment between business goals and technical solutions.
• Roadmapping & Innovation: Contribute to technical roadmaps, staying abreast of emerging technologies and industry trends (e.g., AI/ML integration, serverless, containerization) to drive innovation.
• Risk Management: Identify potential technical risks and challenges, proposing mitigation strategies throughout the project lifecycle.

Qualifications:

• 10+ years of progressive experience in software development, with at least 3-5 years in an Application Architect or similar senior leadership role, focusing on complex enterprise applications.
• Experience on frontend react/angular application design and development with strong architecture exp.
• Deep, hands-on experience designing and deploying applications leveraging a broad range of preferred GCP any cloud exp counts AWS,Azure.
• Strong understanding and practical experience with modern architectural patterns (e.g., Microservices, Event-Driven Architecture, Serverless, N-tier applications).
• Expertise in one or more modern programming languages commonly used in enterprise application development mandatory Python good to have additionally (Java,Nodejs,C#).
• Proficient in designing data models and selecting appropriate database technologies (relational, NoSQL) based on application requirements.
• Extensive experience with RESTful API design principles, API Gateways (e.g., Apigee), and secure API development.
• Solid understanding and experience with DevOps principles, CI/CD pipelines, and automation tools..
• Exceptional analytical and problem-solving skills, with the ability to define technical solutions for complex business problems.
• Excellent verbal and written communication skills, with proven ability to lead technical discussions, present architectural designs, and mentor development teams.
• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
• Willingness to work flexible hours and rotational shifts as per business requirements.
• Ability to work independently and as part of a collaborative team, fostering strong relationships with application development teams.

Role Overview:

We are looking for a hands-on Product Architect / Engineer to design and build an AI-driven operations platform focused on intelligent automation, insights, and optimization across cloud, network, and application operations.This role blends product thinking, architecture, and deep engineering across AI/ML and Agentic AI systems.

Key Responsibilities:

• Architect and build the agentic AI platform leveraging AI, ML, and Agentic AI frameworks
• Design multi-agent systems for use cases for operations domains like Cloud Ops, NetworkOps, ServiceDesk, root cause analysis, anomaly detection, and predictive insights
• Develop data pipelines and telemetry fabric for ingesting and processing large-scale operational data (logs, metrics, traces, topology)
• Build and integrate LLM-powered copilots and autonomous agents for operations 
• Define product architecture, including microservices, APIs, event-driven systems, and scalable cloud-native patterns
• Translate business needs into AI-driven product features and accelerators
• Collaborate with product, operations, and engineering teams to deliver end-to-end capabilities

Key Skills:

• Strong experience in product architecture and full-stack engineering
• Hands-on expertise in:
• AI/ML (model development, inference, MLOps)
• LLMs and Agentic AI frameworks (multi-agent orchestration, reasoning systems)
• Data engineering (streaming, batch, real-time analytics)
• Proficiency in Python and modern frameworks
• Experience with cloud platforms (AWS, Azure) and cloud-native architecture
• Agent framework experience – Microsoft agent framework, langgraph and langchain.
• Strong understanding of:
• Observability systems (logs, metrics, traces)
• AIOps / IT operations platforms
• API design and microservices architecture
• Familiarity with vector databases, embeddings, RAG architectures, and knowledge graphs

Good to Have:

• Experience building autonomous AI agents for IT/network/application operations
• Exposure to FinOps, Cloud Cost Optimization,
• Knowledge of network topology, infrastructure ops, or ITSM tools
• Experience with real-time decisioning systems and event correlation engines

So, what’s the role all about?

As a Database Reliability Engineer (DBRE), with 8-12 years of experience you will be responsible for designing, developing, and maintaining robust automation and reliability solutions that support the stability and performance of our data platforms within our Azure SaaS environment. You will work closely with Platform Engineering, SRE, Cloud Operations, and R&D teams to implement tools and frameworks that ensure seamless scaling, proactive monitoring, and self-healing of data services.

Your mission is to bridge the gap between database engineering and site reliability, ensuring our cloud-native offerings are resilient, secure, and capable of efficient development on a scale.

How will you make an impact? 

• Own availability, reliability, scalability, and performance of production and non‑production database platforms.
• Design, operate, and optimize DynamoDB, AWS RDS (PostgreSQL), Aurora, and Amazon OpenSearch environments.
• Implement and automate backup, restore, high availability, and disaster recovery strategies.
• Lead investigation and resolution of database‑related incidents and contribute to post‑incident reviews.
• Partner with Platform Engineering and SRE to define standards and best practices for database lifecycle management.
• Enable secure and scalable self‑service data platform workflows for application teams.
• Perform performance tuning, capacity planning, and query optimization.
• Build and maintain observability for data platforms using metrics, logs, and alerting.
• Automate provisioning and operations using Infrastructure as Code tools.
• Ensure compliance with security, regulatory, and data governance requirements.

Have you got what it takes?

• AWS (RDS, Aurora, IAM, Networking, Monitoring)
• PostgreSQL
• Amazon OpenSearch
• Time‑series databases 
• Kubernetes (EKS)
• Terraform / OpenTofu
• Prometheus, Grafana, OpenTelemetry
• CI/CD and GitOps pipelines

You will have an advantage if you also have:

• Knowledge of OpenSearch or similar search technologies.
• Background in time‑series data platforms.
• Experience working in regulated or compliance‑driven environments.
• Kubernetes‑native database operation experience.
• CI/CD skills
• AWS experience

What’s in it for you?

At NiCE Actimize, you will work on mission‑critical platforms that protect the global financial system. You will be part of a strong Platform Engineering organization focused on automation, reliability, and developer experience, with opportunities to grow technically and professionally while making real‑world impact.

 Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10679
Reporting into: Senior Director of Engineering
Role Type: Individual Contributor

About the Role

Specialist Engineer, Advanced Technical Support, Public Cloud is expected to bring a high level of technical knowledge of both 3rd party products and Veeam products with a focus in the Veeam Backup for AWS, Veeam Backup for Microsoft Azure, and Veeam Backup for Google Cloud, Veeam Data Cloud for Microsoft Azure offerings, communicate effectively, collaborate efficiently with other team members to improve team knowledge and maintain a high level of customer satisfaction, as well as provide technically complex client support for Veeam’s products via the telephone and email.

What You’ll Do

• Provide in depth/expert technical support and troubleshooting for Veeam Software’s clients via telephone, email, and web conferencing
• Handle Support cases escalated from the Technical Support tier and from less experienced ATS tier colleagues, and requiring a deeper expertise level to address respective issues
• Analyze, diagnose, and provide solutions and/or workarounds to the protected 3rd party software, operating systems, networks and applications in relation to Veeam software product problems/questions.
• Monitor the cases for SLA/OLA compliance
• Update and work assigned cases in a timely manner;
• Document of all customer interactions accurately and within SLA in the CRM tool;
• Be available for call transfers for existing and new cases that are generated.
• Maintain strong customer rapport and excellent, timely communication.
• Communicate effectively with QA, R&D, PM and other related departments in cross-tasks and projects.
• Contribute to the internal Knowledge Base in respective technical segment
• Routinely train and mentor less experienced engineers.
• Perform other Knowledge Sharing activities (participate in various department-wide pilot projects, conduct trainings or study halls, or internal team workshops, etc.)
• Operate in an environment with frequent changes, as well as stressful situations.
• Proactively staying up to date with all the latest technologies concerning Veeam’s products and the underlying technologies.
• Collaborate with other software vendors on cases from mutual customers (TSANet) whenever requested to
• Perform other duties as assigned

What You’ll Bring

• Certifications in Amazon Web Services, Microsoft Azure, Google Cloud are highly desired (ideally Architect level);
• Strong understanding of Amazon Web Services, Microsoft Azure, Google Cloud and other Public Cloud solutions (Virtual Machines and Object Storage) and native backup tools;
• Strong knowledge of TCP/IP (OS, firewalls configuration) and networking configuration/troubleshooting (NAT, ports, DHCP, DNS, Wireshark);
• Basic knowledge of the Linux-based OS (administrator level);
• Basic knowledge of Windows OS, PowerShell and CMD CLI;
• Basic knowledge of virtualization technologies (VMware vSphere).
• 3-5 years of technical troubleshooting experience in a role where analytical troubleshooting and problem resolution skills were required
• Proven track record of high customer satisfaction ratings in customer or technical service role
• Creativity and perseverance for solving technical problems and the ability to perform deep log analysis of proprietary software logging and/or external application performance analysis

What You’ll Get 

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-SK1

About the Role

As a Production Engineer, you will play a key role in supporting reliable, scalable systems for Veeam's Data Cloud platform. You will own production efficiency, automation and documentation projects, contribute to reliability and observability improvements, and own or participate in the full incident lifecycle — from on-call response, through mitigation, to leading post-incident reviews and driving improvements across support and development teams.

You will work as part of a team of skilled engineers, collaborating with support and development as a bridge and driving force for change. You will communicate with product managers and security professionals to ensure our services are production-ready, performant, and fault-tolerant, and that we rapidly incorporate user feedback into improvements

What You Will Do

Production

• Own complex and escalated production issues from support, and drive long-term fixes in collaboration with engineering, including code, configuration, and architecture changes.

• Proactively identify and address risks that are identified during the problem solving process

• Lead production efficiency initiatives, develop and maintain processes, run-books and knowledge base integrity

Operational Excellence

• Define, build and maintain production monitoring systems

• Continuously improve alerting to minimize noise and ensure actionable, well-documented runbooks.

• Define and maintain SLIs/SLOs for key services, and use error budgets to guide operational and product decisions.

• Turn manual processes into automation

• Own and drive post-mortem review process and actions arising from incident analysis.

Team Collaboration

• Collaborate with support organization as an escalation point and feed back knowledge & improvement recommendations.

• Collaborate with developers throughout the lifecycle of changes, from design through rollout and patch delivery, ensuring safe deployments and efficient incident mitigation.

• Participate in design reviews to ensure services are operable with minimal manual intervention in production (automation, safe deployments, clear runbooks), and share learnings through documentation and feedback.

What We Are Looking For

• 5+ years of experience in software engineering, site reliability, production engineering, or senior technical support roles operating distributed systems.

• Experience with log analysis and advanced troubleshooting

• Basic programming experience (e.g., JS, Go, Typescript, Java, or C#).

• Experience deploying and troubleshooting systems on a public cloud platforms (Azure preferred).

• Familiarity with observability tooling (e.g., Elastic, Prometheus, Grafana, Open Telemetry).

• Understanding of distributed systems, networking, automation and CI/CD.

Preferred

• Prior on-call or incident response experience.

• Background in automation, performance testing, or service scalability.

• Familiarity with compliance or security best practices.

Why Join Veeam?

• Make a high-impact contribution to the architecture and reliability of Veeam's first global SaaS product suite.

• Help shape a modern SRE organization from the ground up, influencing best practices, tooling, and culture.

• Collaborate with highly skilled teams across product, cloud engineering, security, and support.

• Access professional development resources including internal mentorship, technical training platforms, and volunteer days.

• Enjoy competitive compensation and benefits tailored to local markets in the US, Czechia, India, and Australia.

Join us and help define the future of cloud-native data protection.

Location - Pune, Aundh (Hybrid)

What You'll Get

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-VG1

About the Role

We are looking for an experienced Staff Software Engineers to join the Veeam Data Cloud (VDC) engineering team. You will be working with a global team to build next-generation data protection services focused on ensuring data resilience for our customers. This is a unique opportunity to work on greenfield projects, building features from the ground up that will be deployed and utilized worldwide

What You'll Do

• Defines and drives technical vision for multiple areas within their team. Leads cross-team deliverables. 
• Design and develop highly reliable and scalable SaaS microservices, integrated with a variety of cloud-based managed services utilizing Golang 
• Participate in technical design discussions, reviewing code, and providing feedback to other engineers. Solves hardest, most ambiguous team wide challenges. Develops frameworks for others to follow.  
• Drives team deliverables in a timely and predictable fashion. Sets execution standards across the team. Ensure your code is high-quality, thoroughly tested, and secure 
• Facilitates effective collaboration and organizes across the engineering organization, drives discussions toward a resolution or action. Helps others across organization understand their team’s technology. 
• Participate in on-call rotation for product operations. 

What You'll Bring

• 10+ years of experience in the software development industry
• Demonstrated expertise designing, building, and implementing SaaS or large-scale cloud services on Azure, Amazon Web Services (AWS), or Google Cloud Platform (GCP)
• Expertise with a modern programming language like Go, C#, Java, Scala, or Rust
• Experience with Docker, Kubernetes or other container and orchestration tools
• Experience designing and implementing event-driven architectures
• Expertise in developing, testing, and debugging production-quality, scalable, concurrent systems
• A strong knowledge of computer science fundamentals (data structures and algorithms)
• Passion for code quality, extensibility, coding standards, testing, and automation

Bonus Skills

• Experience in the data protection industry

What You'll Get

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently located outside India, Veeam reserves the right to decline the application.

About the Role 

Veeam Software is seeking an experienced Regional Partner SE - GSI (India) to lead and scale our Global System Integrator partnerships across the region. In this strategic, India-based remote role, you will serve as a technical leader and trusted advisor to GSIs, driving joint solutions, partner readiness, and partner-led growth. As part of the Center of Excellence (COE), you will play a critical role in enabling partners to win and deliver complex data protection and cloud solutions. 

What You’ll Do 

• Build and maintain strong technical relationships with key Global System Integrators across India, aligning Veeam solutions to partner and customer needs
• Provide technical leadership and guidance on Veeam’s data protection, cloud-native, and public cloud solutions
• Collaborate with GSIs to design joint solution architectures and go-to-market strategies tailored to the Indian market
• Lead partner support during RFP cycles by clarifying technical requirements, providing timely feedback, and ensuring alignment with customer objectives
• Drive technical positioning and competitive differentiation by equipping partners with compelling technical narratives and differentiators
• Engage hands-on with partner teams through onsite workshops, technical deep dives, and real-world solution demonstrations
• Work cross-functionally with Veeam sales, engineering, product, and partner SE teams to support the full opportunity lifecycle
• Develop and maintain standardized RFP toolkits, including sample responses, diagrams, and compliance checklists
• Gather market insights on GSI trends and customer requirements to inform regional and global strategy
• Represent Veeam as a technical evangelist at industry events, partner forums, and conferences 

What You’ll Bring 

• 10+ years of experience in the IT industry, preferably within data protection, cloud, or infrastructure technologies
• Proven success building and managing technical relationships with Global System Integrators
• Deep expertise in backup, recovery, disaster recovery, and cloud-native data protection solutions
• Strong knowledge of public cloud platforms such as AWS, Microsoft Azure, and Google Cloud
• Ability to translate complex technical concepts into clear, value-driven messaging for diverse audiences
• Excellent communication, presentation, and stakeholder management skills
• Bachelor’s degree in Computer Science, Information Technology, or a related field 

Bonus Skills 

• Experience operating within a Center of Excellence (COE) or partner enablement function
• Strong background in RFP leadership, technical validation, and competitive analysis
• Experience working across regions and in multicultural, global environments
• Proven track record of influencing partner win rates through hands-on technical engagement
• Passion for emerging markets and scaling partner ecosystems in high-growth regions 

What You’ll Get

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-TR1

About the Role

We are looking for a Senior Staff Software Engineer to join the Veeam Data Cloud (VDC) engineering team at its highest individual contributor tier. In this role, you will shape the long-term technical direction of VDC, operating with organization-wide scope and influence. You will define architectural standards, resolve the most complex and ambiguous engineering challenges, and mentor a generation of Staff and senior engineers.

This is a rare opportunity to be a founding technical voice on greenfield projects — designing next-generation data protection services that will be deployed and relied upon worldwide. You will be a trusted partner to engineering leadership, product management, and cross-functional stakeholders, bridging technical excellence with business strategy.

What You’ll Do

• Technical Strategy & Architecture

  • Own and drive the multi-year technical roadmap for the Veeam Data Cloud platform, aligning engineering decisions with company strategy.
  • Define, communicate, and enforce architectural standards, design patterns, and engineering principles across multiple teams and product areas.
  • Lead architectural reviews for major systems, proactively identifying structural risks and establishing long-term scalability and resilience frameworks.
  • Author foundational technical design documents (RFCs, ADRs) that serve as the engineering blueprint for the broader organization.

  Engineering Execution & Excellence

  • Personally contribute to the most critical, highest-complexity engineering challenges across the organization — including those that span team boundaries.
  • Design and develop highly reliable, planet-scale SaaS microservices integrated with managed cloud services (Azure, AWS, GCP) using Golang and modern cloud-native patterns.
  • Establish and champion engineering quality standards: testing philosophy, observability, performance benchmarks, security posture, and release reliability.
  • Drive the adoption of emerging engineering practices — including AI-powered developer tooling, automated code generation, and LLM-assisted testing and debugging.

  Organizational Leadership & Influence

  • Serve as the primary technical escalation point across engineering — resolving the most ambiguous, cross-cutting problems that no individual team can own alone.
  • Partner with engineering managers and directors to set execution standards, unblock delivery, and ensure timely, predictable outcomes across multiple teams.
  • Represent engineering in cross-functional leadership forums (product, security, infrastructure, finance) and act as a decision-maker on technical trade-offs with business impact.
  • Drive the organization-wide engineering culture: nurturing psychological safety, technical curiosity, and a bias toward measurable outcomes.

  Mentorship & Talent Development

  • Provide deep technical mentorship to Staff, Senior, and mid-level engineers, accelerating their growth and expanding team capability.
  • Lead structured technical coaching, design review sessions, and architectural war-games to sharpen engineering judgment across the organization.
  • Identify, recruit, and help retain top engineering talent; actively shape the interview process and hiring bar for senior roles.

  Operational Ownership

  • Participate in on-call rotation and lead incident response for critical production events, driving root cause analysis and systematic resolution.
  • Own post-incident reviews and embed learnings into platform improvements and operational runbooks.

What You’ll Bring

• 15+ years of progressive software engineering experience, with a proven track record as a principal-level individual contributor.
• Demonstrated expertise designing, building, and operating SaaS or large-scale cloud services on Azure, AWS, or GCP at organization-defining scale.
• Deep expertise in Go (Golang) and/or other systems-grade modern languages (C#, Java, Rust, Scala); polyglot mindset with language-agnostic design thinking.
• Mastery of distributed systems: event-driven architecture, eventual consistency, high-availability design, and fault-tolerant microservices.
• Expert-level command of container orchestration (Kubernetes, Docker) and cloud-native infrastructure patterns.
• Exceptional communication and leadership skills — able to drive clarity and alignment across engineering, product, and executive audiences.
• Strong computer science fundamentals: data structures, algorithms, concurrency, and systems design.
• A track record of delivering greenfield projects from zero to production at scale, with full ownership of quality, security, and reliability.

Bonus Skills

• Experience leveraging AI capabilities (LLMs, generative AI, co-pilot tooling) in product development workflows — either as a feature builder or as a force-multiplier for engineering productivity. 
• Hands-on experience building AI-powered features into SaaS products: integrating model APIs, designing prompt pipelines, or building AI-assisted developer experiences.
• Background in data protection, backup, disaster recovery, or storage infrastructure.
• Experience in platform or infrastructure engineering serving other engineering teams as internal customers.

What You’ll Get

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently located outside India, Veeam reserves the right to decline the application. 

#LI-KP1

About the Role

We are looking for a Staff Site Reliability Engineer, you will serve as a hands-on technical leader within the SRE team, guiding senior engineers, influencing product development teams, and ensuring the systems we operate are built to be reliable, scalable, and observable from the ground up.

You will drive strategic initiatives, mentor others in the practice of SRE, and help define architectural best practices across our platform. This role is pivotal in aligning teams, enforcing high standards, and scaling SRE principles globally within Veeam.

What You’ll Do

Reliability Engineering & Resilience:

• Act as a technical authority in your area, mentoring senior engineers and guiding design choices that improve service reliability and resilience
• Lead the definition and enforcement of SLIs, SLOs, and error budgets; drive adherence across engineering teams
• Collaborate with Staff peers across teams to align strategy and champion shared reliability standards and goals
• Partner with development and product teams to proactively design for failure, build resilient architecture, and operationalize reliability from the start

Observability & Operational Excellence:

• Drive company-wide adoption of observability best practices and tooling
• Ensure metrics, logs, and traces provide deep, actionable insights across systems
• Lead complex incident responses, postmortems, and systemic reliability improvements
• Promote and enforce a blameless culture of learning and continuous improvement

Engineering at Scale:

• Lead initiatives in infrastructure as code, deployment automation, and resilience testing
• Influence the development and adoption of chaos engineering practices and release validation frameworks
• Partner with platform and security teams to ensure production readiness

Collaboration & Culture:

• Work closely with your peer Staff Engineers to plan, align, and deliver against reliability goals
• Provide architectural guidance and advocate for engineering rigor and consistency
• Represent the SRE team in technical leadership forums and product planning discussions

What You’ll Bring

• 8+ years of experience in a Software Engineering or SRE role, including technical leadership
• Demonstrated experience mentoring and guiding senior engineers
• Deep expertise in building distributed systems on public cloud (Azure preferred)
• Strong skills in programming (e.g., JS, Go, Typescript, Java, or C#)
• Hands-on experience with observability tooling (e.g., Prometheus, Grafana, OpenTelemetry)
• Mastery of infrastructure automation tools (Terraform, Pulumi) and container orchestration (Kubernetes)
• Ability to communicate clearly across geographies and disciplines

Bonus Skills

• Experience leading SRE initiatives across multiple product teams
• Background in chaos engineering, incident learning, or performance and load testing
• Familiarity with global compliance standards (ISO, SOC 2, GDPR, FedRAMP, CMMC)

What You’ll Get 

• 18 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private medical coverage for you and up to four dependents
• Life, accident, and disability insurance with enhanced coverage
• Annual flexible wellbeing allowance for physical and mental wellness
• Free confidential counselling and coaching via Employee Assistance Program (EAP), including legal and financial advice
• Meal, fuel, and transportation benefits based on work arrangement
• Daycare reimbursement and safe cab facility for eligible employees
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Please note: If the applicant is permanently located outside India, Veeam reserves the right to decline the application.

#LI-IU

What You’ll Do:

In this role, you will take the lead in designing, building, and optimizing data pipelines, ensuring high-quality data integration and real-time analytics. As a Senior Staff Engineer, you will mentor and guide a team of data engineers, collaborate with cross-functional teams, and drive best practices for data architecture and engineering.

• Leadership & Mentorship:
  • Lead and mentor a team of engineers, ensuring technical excellence and continuous improvement.
  • Provide guidance on complex technical issues, and foster a culture of collaboration and innovation.
  • Develop and maintain data engineering processes, practices, and standards across the team.
• Data Architecture & Engineering:
  • Design and develop robust, scalable, and efficient data pipelines for ETL (Extract, Transform, Load) processes.
  • Architect data solutions and ensure seamless integration of data from diverse sources, both on-premise and in the cloud.
  • Optimize data storage, retrieval, and processing for performance and scalability.
• Collaboration & Stakeholder Management:
  • Work closely with data scientists, analysts, and business stakeholders to understand data requirements and deliver solutions that meet business needs.
  • Collaborate with the software engineering team to ensure smooth integration of data pipelines into applications.
• Data Quality & Governance:
  • Ensure data integrity, quality, and consistency across systems.
  • Implement and enforce data governance policies and best practices, ensuring compliance with data privacy regulations.
• Continuous Improvement:
  • Stay updated with the latest trends in data engineering, big data technologies, and cloud platforms.
  • Drive automation, testing, and optimisation within data pipelines to improve overall efficiency.
• Technology Stack:
  • Lead the selection and implementation of appropriate technologies for data storage, processing, and retrieval (e.g., Hadoop, Spark, Kafka, Airflow).
  • Experience working with public clouds like GCP/AWS.
  • Proficient with SQL, Java, Spring boot, Python or at least one Object oriented language, Bash.
  • Experience with any of Apache open source projects such as Spark, Druid, Beam, Airflow etc. and big data databases like BigQuery, Clickhouse, etc.

Who You Are:

• Bachelor’s or Master’s degree in Computer Science, Engineering, Data Science, or a related field (or equivalent work experience).
• 8+ years of experience in data engineering or related roles, with at least 2 years in a leadership or senior technical position.
• Extensive experience with data warehousing, ETL pipelines, data modeling, and data architecture.
• Strong experience working with large-scale data processing frameworks (e.g., Hadoop, Apache Spark, Kafka).
• Proficient in SQL, Python, Java, or other relevant programming languages.
• Hands-on experience with cloud-based platforms (AWS, GCP, Azure).
• Familiarity with data orchestration tools like Apache Airflow or similar.
• Strong knowledge of databases (SQL and NoSQL) and data storage technologies.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills, with the ability to work effectively with both technical and non-technical teams.

Overview of Role

We are seeking a seasoned Oracle DBA with 5–8 years of experience to join our Managed Services team. This role is unique; you will be responsible for maintaining the stability and performance of our current legacy environments while simultaneously architecting, migrating, and managing our future-state database infrastructure.

As a consultant-minded DBA, you will act as a trusted advisor to our customers, ensuring their data remains secure, highly available, and scalable as they transition to modern cloud or hybrid architectures.

Responsibilities

Core Database Management (Current State)

• Administration: Perform day-to-day monitoring, maintenance, and troubleshooting of Oracle 12c, 19c, and 21c environments.
• Performance Tuning: Proactively identify bottlenecks using AWR, ADDM, and ASH reports. Optimize complex SQL queries and memory structures.
• High Availability: Manage and maintain Oracle RAC, Data Guard, and GoldenGate for real-time replication and disaster recovery.
• Security & Patching: Execute quarterly RU/PSU patching and ensure compliance with security standards (encryption, auditing, and user access control).
• Exadata: Strong expertise in managing Oracle databases on Oracle Exadata, including deployment, configuration, patching, and lifecycle management.

Strategic Transition (Future State)

• Cloud Migration: Lead the migration of on-premises databases to Oracle Cloud Infrastructure (OCI), AWS (RDS/EC2), or Azure.
• Modernization: Implement and manage Autonomous Databases (ADW/ATP) and Exadata Cloud Service.
• Infrastructure as Code (IaC): Utilize Terraform or Ansible to automate database provisioning and configuration management.
• Architecture Design: Assist in designing scalable, multi-tenant architectures that align with the customer’s long-term digital transformation goals.

Managed Services Excellence

• SLA Management: Ensure all database services meet or exceed defined Service Level Agreements (SLAs).
• Customer Advisory: Translate technical database concepts into business value for stakeholders.
• Incident Management: Lead Root Cause Analysis (RCA) for critical production outages.

Qualifications

• Experience: 5–8 years of dedicated Oracle DBA experience, preferably within a Managed Services Provider (MSP) or a large-scale enterprise environment.
• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Certifications: Oracle Certified Professional (OCP) is required; OCI Solutions Architect or Autonomous Database Specialist certifications are highly desirable.
• Communication: Exceptional verbal and written communication skills with the ability to manage client expectations during high-pressure migrations.
• Mindset: A forward-thinking approach—you don't just "fix" databases; you optimize them for the future.

So, what’s the role all about?

The purpose of this position is to deploy, operate and maintain NICE’s global customer hosted databases, while also resolving customer issues that require direct access to the database infrastructure, and acting in an appropriate professional working style. The Engineer will report to the Manager, Infrastructure Cloud Operations while acting as part of the Database Team managing the databases in On-Prem data centers and AWS Cloud.

How will you make an impact?

• AWS console administration
• New deployment tasks for databases & RDS services
• AWS RDS DB health check & availability checks using tools like CloudWatch and performance Insight.
• Read & analyse log/error log for Databases
• Alerts configuration, monitoring alerts and fine-tuning thresholds
• Perform RDS instance actions and comparison with Terraform code
• Export/import (Oracle) or backup/restore (SQL Server) specific data
• Installing/deploying databases, configuring backups, maintenance jobs and other features as needed to support database capacity, performance or product functionality requirements.
• Performing database administration tasks, including at latest versions of databases.
• Performing data restores, patchset / service pack installation and deinstallation, edition upgrade and downgrade, troubleshoot locking, corruption issues as well as suggest and implement solutions with minimal downtime
• Perform operational duties including database backups, application server health, service recycling.
• Identify and resolve operational issues (e.g. batch failures, network issues, client data feed errors)
• Experience in Monitor server performance, memory utilization, CPU, file systems, databases, batch jobs, backup and restore concept with best practise.
• Have a strong skills & experience in Microsoft SQLperformance tuning and queries optimization. Used SQL Profiler, Execution Plan, extended event, Performance Monitor and DBCC Commands.
• Extensive experience in SQL server high availability solutions- Log shipping, Mirroring, Replication, Clustering and always ON.
• Prepare, review, test, and execute T-SQL and PowerShell scripts to perform database administrative tasks as assigned.
• Investigate performance issues, provide and implement tuning solutions
• Act as part of a global team, creating and extending existing documentation as well as continuously sharing information and assisting on tasks with other team members.
• Working with monitoring tools
• Experience providing 24x7 support to production Software as a Service infrastructure, including participating in on-call rota and out of hours/weekend support when needed

Have you got what it takes?

• 4+ Yrs. of experience as DBA in managing multiple DB engines.
• Hands on experience in multiple versions of Oracle and or MS SQL database is mandatory.
• Knowledge or experience working in Oracle, Microsoft SQL, Aurora, MySQL, Postgres will be an added advantage.
• Understand how automated backups are performed by AWS, know how to check the historical backup timings and how to perform ad-hoc snapshot
• Understanding of ITIL – incidents, service requests, change management
• Willingness to learn about technologies related to database and backup infrastructure, such as storage, backup, operating system and automation tools, cloud solutions or other database technologies.
• Demonstrated ability to effectively establish and maintain cooperative working relationships within a global, diverse, multicultural environment.
• Bachelor or Master’s Degree on Computer science or Information technology streams.
•  

You will have an advantage if you also have

• Basic coding skills in Python, Terraform.
• Nice to have knowledge on AWS Cloud, AWS RDS apart from DB technology.

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID:  9836

Reporting into: Technical Manager.
Role Type: Individual Contributor

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The Role

We are looking for an elite engineer who builds like a hacker and communicates like a consultant. You will not just be building models in a notebook; you will be deployed to the front lines to build, architect, and ship end-to-end Agentic AI products directly for our most strategic customers.

This is a high-stakes role. You will face "tricky" customers who have vague requirements and high expectations. Your job is to translate their chaos into technical order, write production-grade code, and deploy autonomous agents that solve their actual business problems.

What You Will Do

• Build & Deploy (60%):

Design and ship full-stack AI applications. You own the pipeline from data ingestion to the LLM inference layer to the frontend interface.

Architect autonomous agentic workflows (using frameworks like LangChain, LangGraph, or custom implementations) that can reason, plan, and execute complex tasks.

Write robust, clean, and highly testable code (Python/Typescript). "It works on my machine" is not acceptable; it must work in the customer's restricted cloud environment.

Handle DevOps and MLOps constraints: Dockerizing agents, managing Kubernetes clusters, and optimizing inference latency.

• Customer Engineering (40%):

Serve as the technical face of the company for our most demanding accounts.

Navigate complex stakeholder environments. You will push back on unrealistic demands, clarify ambiguous requirements, and steer "tricky" customers toward technically feasible solutions without breaking rapport.

Translate technical constraints into business value for non-technical executives.

Generate high-quality data for our customers and ability to review the data generated by other experts. This is one of the most critical aspects of the role.

The "Must-Haves"

• Experience: 8–12 years of total engineering experience. You started as a strong Software Engineer and evolved into an AI specialist.
• Education: B.S./M.S. in Computer Science, Math, or Physics from a top-tier institution (IIT, MIT, Stanford, Harvard, Berkeley, CMU, or similar global top-ranking universities).
• Deep AI Fluency: You aren't just calling APIs. You understand RAG implementation nuances, vector database optimization, fine-tuning (LoRA/PEFT), and the architecture of agentic loops.
• Production Engineering: Experience with end-to-end deployment (AWS/GCP/Azure, CI/CD pipelines, Terraform, Docker).

The "Why You" (Soft Skills)

• Thick Skin & High EQ: You don't get flustered when a customer changes their mind for the third time in a week. You can hold your ground with a CTO and explain "why not" to a CEO.
• Extreme Attention to Detail: You catch the edge cases that others miss. You obsess over error handling, retry logic in agents, and data privacy.
• Grit: You enjoy the "messy" work of integrating legacy enterprise data just as much as prompting the latest model.

What will set you apart

• Public Code: A visible GitHub footprint is very helpful. We want to see your side projects, your contributions to open source, or your experiments with LLMs. Please include your GitHub link in your application.

Tech Stack

• Languages: Python (Expert).
• AI/Data (Expertise in all is not required): PyTorch, LangChain, LlamaIndex, Pinecone/Weaviate, OpenAI/Anthropic APIs, HuggingFace.
• Infra (Expertise in all is not required): Kubernetes, Terraform, AWS/GCP.

About the Role

As a Product Owner in the AI Solutions team, you will play a pivotal role in translating strategic direction into actionable product increments. You will work closely with engineering teams in India, Nepal, and the US to ensure that our generative AI platform delivers measurable value to healthcare payers, with a focus on key business cases (i.e. Payment Integrity) and unstructured data solutions. This is an execution-focused role, responsible for the “how” of delivery and sprint cadence, while closely partnering with the Senior Product Manager who drives the “what” and “why.”

Your day to day

• Create and maintain a structured product backlog for GenAI solutions, ensuring clear problem statements, acceptance criteria, and definitions of done.
• Own GenAI stories in Jira, maintaining distinct boards, sprint cadences, and capacity visibility as defined by team processes.
• Break down high-level product and governance objectives into actionable user stories and tasks.
• Lead grooming sessions with engineers, data modeling, stakeholders, and others to clarify scope, estimate effort, and prioritize work based on business value and readiness.
• Drive sprint planning, coordinate daily stand-ups for the AI team, and proactively remove blockers to ensure commitments are met and deliverables align with the roadmap.
• Define and execute acceptance testing for completed features, verifying that data traceability, outputs, and governance capabilities meet requirements.
• Coordinate with security and compliance to ensure features meet auditability, observability, and hallucination control guardrails.
• Prepare release notes, user guides, and internal training materials; support deployments with DevOps and ensure client-facing documentation reflects new capabilities.
• Act as a liaison between product leadership, engineering, data modeling, and platform teams; communicate progress and issues clearly.
• Track and report on key SDLC metrics (burndown, velocity, throughput, capacity) and maintain a knowledge base of FAQs, lessons learned, and key decisions.
• Champion continuous improvement by applying agile best practices, identifying process bottlenecks, and leveraging AI tools for backlog management and documentation.

What you bring to the team

• 3+ years as a Product Owner or similar role in a data-driven environment, ideally supporting AI, data platforms, or healthcare products.
• Experience working with distributed engineering teams, preferably across US and India time zones, and familiarity with Scrum/Agile methodologies and tools (e.g., Jira, Confluence).
• Demonstrated ability to translate strategic product direction into actionable backlog items, groom stories with engineers, and manage sprint cadence.
• Strong understanding of the software development lifecycle (SDLC) and release management, with the ability to coordinate acceptance testing and quality assurance.
• Exposure to healthcare data (claims, clinical, or payer workflows) and AI/ML technologies.
• Excellent communication and organizational skills; comfortable interfacing with technical and non-technical stakeholders across product, engineering, security, and sales.
• Fluency in English (required for India-based roles).

What we would like to see, but not required

• Experience with healthcare interoperability standards (e.g., HL7 V2, FHIR, X12).
• Experience with cloud technologies (AWS, Azure, GCP), Databricks, or Snowflake.
• Prior work in a high-growth, fast-paced startup environment.

What you’ll get in return 

• Competitive Leave & Benefits
• Comprehensive health coverage
• Equity for every employee – share in our success
• Growth-focused environment – your development matters here

Work arrangements 

• Standard hours: 8 hours/day, 5 days/week
• Location: Pune, Hybrid (3 days a week in office)
• Shift: 12pm-9pm IST

The Role

We’re looking for a hands-on Network Engineer to design, deploy, and enable our global corporate network across offices in APAC. You’ll be the technical expert  for physical and virtual networking architecture, driving automation, and ensuring our infrastructure is resilient, scalable, and vendor-agnostic. This role will partner closely with Corporate Technology, Network Security, and Security Engineering and requires the ability to travel within APAC to support our regional offices.

What You’ll Do

• Architect and implement LAN/WAN/SD-WAN and Wi-Fi for multiple global offices.
• Manage Cisco Meraki switches/routers and  APs, while staying vendor-agnostic for future integrations.
• Implement and manage Wi-Fi EAP (Enterprise Authentication), certificate-based authentication, and enforce zero-trust access controls.
• Plan and optimize enterprise Wi-Fi, including RF design, surveys, and performance tuning.
• Build secure cloud and hybrid networking (AWS, Azure, GCP).
• Automate deployments and configuration management with Python, Ansible, and IaC tools (Terraform, GitOps).
• Implement observability and alerting; drive improvements in MTTR and service reliability.
• Support compliance (SOC 2, ISO 27001) with configs, change control, and documentation.
• Travel regionally (approx. 25–40% during buildouts) for on-site deployments and architecture reviews.

Who You Are

• 8–10+ years in enterprise networking, with multi-site design and operations experience.
• Deep expertise in routing, switching, and segmentation.Proven experience with Cisco networking technology, especially Cisco Meraki.
• Proficient in Python and Ansible for automation.
• Skilled in NAC/RADIUS integrations with identity providers (Okta, Azure AD).
• Strong understanding of certificate-based authentication, EAP, and zero-trust architectures.
• Strong troubleshooting, documentation, and leadership skills.
• Willing and able to travel internationally for deployments.

Nice to Have:

• Cloud networking depth (AWS, Azure, GCP).
• Experience with SASE/ZTNA platforms(Cloudflare/Zscaler).
• Professional certifications (CCNP, CCIE, JNCIP, etc.)

The Role

We’re looking for a hands-on Network Engineer to design, deploy, and enable our global corporate network across offices in APAC. You’ll be the technical expert  for physical and virtual networking architecture, driving automation, and ensuring our infrastructure is resilient, scalable, and vendor-agnostic. This role will partner closely with Corporate Technology, Network Security, and Security Engineering and requires the ability to travel within APAC to support our regional offices.

What You’ll Do

• Architect and implement LAN/WAN/SD-WAN and Wi-Fi for multiple global offices.
• Manage Cisco Meraki switches/routers and  APs, while staying vendor-agnostic for future integrations.
• Implement and manage Wi-Fi EAP (Enterprise Authentication), certificate-based authentication, and enforce zero-trust access controls.
• Plan and optimize enterprise Wi-Fi, including RF design, surveys, and performance tuning.
• Build secure cloud and hybrid networking (AWS, Azure, GCP).
• Automate deployments and configuration management with Python, Ansible, and IaC tools (Terraform, GitOps).
• Implement observability and alerting; drive improvements in MTTR and service reliability.
• Support compliance (SOC 2, ISO 27001) with configs, change control, and documentation.
• Travel regionally (approx. 25–40% during buildouts) for on-site deployments and architecture reviews.

Who You Are

• 8–10+ years in enterprise networking, with multi-site design and operations experience.
• Deep expertise in routing, switching, and segmentation.Proven experience with Cisco networking technology, especially Cisco Meraki.
• Proficient in Python and Ansible for automation.
• Skilled in NAC/RADIUS integrations with identity providers (Okta, Azure AD).
• Strong understanding of certificate-based authentication, EAP, and zero-trust architectures.
• Strong troubleshooting, documentation, and leadership skills.
• Willing and able to travel internationally for deployments.

Nice to Have:

• Cloud networking depth (AWS, Azure, GCP).
• Experience with SASE/ZTNA platforms(Cloudflare/Zscaler).
• Professional certifications (CCNP, CCIE, JNCIP, etc.)

The Role

We’re looking for a hands-on Network Engineer to design, deploy, and enable our global corporate network across offices in APAC. You’ll be the technical expert  for physical and virtual networking architecture, driving automation, and ensuring our infrastructure is resilient, scalable, and vendor-agnostic. This role will partner closely with Corporate Technology, Network Security, and Security Engineering and requires the ability to travel within APAC to support our regional offices.

What You’ll Do

• Architect and implement LAN/WAN/SD-WAN and Wi-Fi for multiple global offices.
• Manage Cisco Meraki switches/routers and  APs, while staying vendor-agnostic for future integrations.
• Implement and manage Wi-Fi EAP (Enterprise Authentication), certificate-based authentication, and enforce zero-trust access controls.
• Plan and optimize enterprise Wi-Fi, including RF design, surveys, and performance tuning.
• Build secure cloud and hybrid networking (AWS, Azure, GCP).
• Automate deployments and configuration management with Python, Ansible, and IaC tools (Terraform, GitOps).
• Implement observability and alerting; drive improvements in MTTR and service reliability.
• Support compliance (SOC 2, ISO 27001) with configs, change control, and documentation.
• Travel regionally (approx. 25–40% during buildouts) for on-site deployments and architecture reviews.

Who You Are

• 8–10+ years in enterprise networking, with multi-site design and operations experience.
• Deep expertise in routing, switching, and segmentation.Proven experience with Cisco networking technology, especially Cisco Meraki.
• Proficient in Python and Ansible for automation.
• Skilled in NAC/RADIUS integrations with identity providers (Okta, Azure AD).
• Strong understanding of certificate-based authentication, EAP, and zero-trust architectures.
• Strong troubleshooting, documentation, and leadership skills.
• Willing and able to travel internationally for deployments.

Nice to Have:

• Cloud networking depth (AWS, Azure, GCP).
• Experience with SASE/ZTNA platforms(Cloudflare/Zscaler).
• Professional certifications (CCNP, CCIE, JNCIP, etc.)