Responsibilities

We are looking for an exceptional Senior GRC Analyst to join our growing team. In this role, you will lead compliance assessments for frameworks such as NIST 800-171, ISO 27001, NIST 800-53 (FedRAMP), PCI, MLPS and IRAP, while also driving broader security compliance efforts. The ideal candidate will use strong analytical, communication, and problem-solving skills to evaluate controls, identify gaps, and recommend improvements across security domains. You will also be responsible for:

• Lead and participate in both internal and external audits for frameworks including ISO 27001/27701, PCI-DSS, NIST 800-171, NIST 800-53 (FedRamp), and IRAP

• Experience using or exploring AI/automation tools to enhance, streamline, or scale Governance, Risk, and Compliance (GRC) processes and workflows

• Manage and oversee risk, compliance, and governance initiatives across teams

• Coordinate with process owners, control owners, auditors, and consultants to ensure findings are tracked and addressed

• Conduct risk assessments, security audits, and third-party/vendor risk reviews

• Review contracts to ensure security and compliance requirements are met

• Identify process gaps and recommend improvements to enhance the organization’s security posture

• Communicate risks and compliance requirements clearly to both technical and non-technical stakeholders

• Perform regular user access reviews

• Develop and track remediation plans for identified risks and issues

• Maintain and update the risk register

• Oversee vendor security assurance processes

• Collaborate with stakeholders to design and implement effective internal controls aligned with regulatory standards

• Support risk and security discussions across cross-functional teams

• Build strong working relationships across departments

• Take on additional responsibilities as needed

Requirements

Qualifications / Experience / Technical Skills

Please note that the working hours for this position are from 2:00 PM to 11:00 PM IST (overlap with U.S. Pacific Time required)

• 8+ years of experience in cybersecurity programs, audits, risk management, compliance, or remediation

• Experience working with cloud platforms such as AWS, Azure, or Google Cloud

• Proven ability to negotiate and prioritize risk remediation with internal stakeholders

• Bachelor’s degree in Information Systems, Computer Science, Information Security, or a related field

• Strong understanding of security controls, including cloud environments, firewalls, IDS/IPS, and vulnerability management

• Familiarity with NIST 800-171 and NIST Risk Management Framework (NIST 800-53)

• Experience auditing frameworks such as PCI-DSS, SOC 2, and ISO 27001/27701

• Relevant certifications (CISSP, CISA, PCI ISA, ISO, or similar) are preferred

• Ability to manage multiple priorities independently with minimal supervision

Soft Skills / Personal Characteristics

• Strong communication skills with the ability to translate compliance requirements into technical actions

• High energy and adaptability in a fast-paced environment

• Strong collaboration and a knowledge-sharing mindset

• Excellent time management and organizational skills

• High attention to detail, integrity, and ethical standards

• Willingness to learn and take on new challenges

Additional requirements

• May involve some international travel

• This position requires overlap with U.S. Pacific Time (PST) working hours. Candidates should be available and flexible to work from 2:00 PM to 11:00 PM IST.

• Strong hands-on experience with PCI audits, ISO 27001, NIST 800-171, FedRamp, SOC 2, and potentially IRAP is required.

To help your application stand out, please take time to answer the Job Application Questions below clearly and concisely. All submissions are reviewed by our Hiring Team, not evaluated by AI.

(REQ ID: 2760)

Role

We are looking for a Staff Software Development Engineer in Test to join our Engineering team. This is a hybrid role based in Bangalore or Mohali, reporting to the Director, Software Engineering. You will lead quality strategy and execution for a large-scale, cloud-native, multi-tenant platform. You will bring your vision and passion to a team of experts enabling organizations worldwide to harness speed and agility with a cloud-first strategy through our multitenant architecture.

What you’ll do (Role Expectations)

• Own end-to-end System Integration Testing (SIT) and quality outcomes for key platform areas including UI, APIs, services, and data workflows

• Design and deliver effective, automatable test plans with strong coverage for functional, regression, and system integration scenarios

• Build and maintain UI and API automation using modern frameworks to ensure stability, maintainability, and fast feedback

• Validate large-scale systems including REST APIs, backend services, distributed workflows, and microservices

• Integrate automation into CI/CD pipelines, enabling release gating, quality metrics, and faster deployments

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Advanced proficiency in automation testing using Python (pytest/unittest), JavaScript, or TypeScript

• Hands-on experience with UI automation tools such as Selenium, Cypress, or Playwright for end-to-end validation

• Deep experience testing distributed systems, microservices, and scalable cloud-native multi-tenant architectures in AWS, GCP, or Azure environments

• Solid understanding of CI/CD integration, Linux troubleshooting, and containerized environments including Docker and Kubernetes

• Technical knowledge of L2/L3 networking concepts, including routing protocols, VPN, IPSec, and WAN architecture

What Will Make You Stand Out (Preferred Qualifications)

• Proven experience designing scalable test frameworks covering architecture, patterns, reporting, stability, and parallelization

• Proficiency with Git, test management tools like TestRail, and issue tracking systems such as Jira

• Hands-on experience with AI agent prompting and usage for productivity, test design, and automation support

#LI-GL2

#LI-Hybrid

Senior Systems Engineer

Overview

We are seeking a Senior Systems Engineer to support and enhance the infrastructure that underpins our global business operations. This role involves maintaining and improving enterprise-level systems, including data center operations, hardware platforms, virtualization, backups and recovery, operating systems, networking, and security.

The ideal candidate will have deep experience in enterprise infrastructure, be self-driven, and capable of independently leading projects from concept to completion. In addition to maintaining existing systems, this role will focus on modernizing and automating infrastructure to improve scalability and performance.

This is a global role that requires collaboration across time zones and includes participation in a 24x7 support rotation with occasional on-call responsibilities.

Key Responsibilities

• Deploy and manage hardware (including gray market systems) in enterprise data centers with assistance from on-site personnel.
• Design, implement, and migrate to modern private cloud infrastructure.
• Establish and maintain configuration management using Foreman, Puppet Enterprise, and Ansible for Linux environments.
• Enhance automated build and deployment pipelines for physical and virtual machines.
• Create configuration roles and automation code using tools like Ansible and Puppet.
• Develop scripts to automate daily tasks for the Systems Engineering team.
• Perform advanced troubleshooting for hardware, Linux, and Windows systems in large-scale environments.
• Lead and plan infrastructure projects independently.
• Provide subject matter expertise in designated technical areas; contribute to technical discussions and architecture decisions.
• Advise on data center best practices, including power configuration, HVAC, and rack design.

Required Qualifications

• 10+ years of Linux/Unix administration (Solaris, AIX, or other flavors)
• 3+ years of OpenStack engineering and administration
• 5+ years of VMWare or equivalent Engineering and Administration
• 5+ years of scripting experience with Bash, Perl, Ruby, Python, etc.
• 3–5 years of experience with system monitoring tools (Check_MK, Nagios, SolarWinds)
• 3–5 years of hands-on hardware management (Dell, SuperMicro, HP)
• 2–3 years of experience with Puppet for configuration management
• 5+ years of experience using Microsoft Office (Word, Excel, Outlook, Teams)

Preferred Qualifications

• 1–2 years of storage administration (EMC, NetApp, 3PAR, Hitachi)
• 1–2 years of experience with F5 load balancers
• 2–4 years of public or hybrid cloud experience (AWS, Azure, Rackspace)
• 2–3 years of application development experience (Java, C++, C#/VB.NET, PHP, HTML, JavaScript)
• 1–2 years of CI/CD experience (Jenkins, TeamCity, etc.)
• 2+ years with Ansible AWX or Tower

Candidate Profile

• Strong communication and interpersonal skills
• Skilled at mentoring and leading technical discussions (including whiteboarding sessions)
• Excellent documentation skills, particularly using wikis and diagramming tools like Visio or Lucidchart
• Ability to take direction while also contributing ideas for environment improvements
• Bachelor’s degree in computer science or a related field (or equivalent experience)

Digital Graphic Designer

Summary:

Zeta’s Marketing Operations is comprised of over 50 individuals who provide world class operational support to the stakeholders and clients of Zeta using multiple in-house and commercial performance marketing tools. Our Campaign Operations team is looking for a Digital Graphic Designer in our Hyderabad office to support our in-house Creative Team who loves to create visual stories that help people engage with brands in the digital marketing space.  The ideal candidate is eager to learn, open-minded, and interested in being part of a team that creates stunning visual support for our client’s and their respective campaigns. Attention to detail, combined with a strong working knowledge of design-related applications, is essential.

Essential Responsibilities:

• Contribute to the development of creative concepts, translating them into visual and interactive form
• Match strategic direction with appropriate design results for the digital and web-based marketing initiatives while providing quality assurance on creative deliverables
• Familiarity with designing for multiple formats such as email, display, social, web and mobile responsive/cross-platform
• Exhibit an awareness of current web design practices and issues of cross-browser compatibility
• Build and maintain a team rapport with production managers, content developers and all other Creative and Campaign Operations team personnel

Essential Competencies:

• Excellent communication skills and fluent in English (both written and verbal)
• Ability to take creative direction and produce highly engaging designs that show a strong attention to detail in a fast-paced team environment
• Excellent graphic design, layout and typography skills with strong, clean visuals
• Proficiency in Adobe Creative Suite programs (specifically Photoshop, Illustrator, XD)
• Familiarity and prior experience working with Figma and Sketch
• Knowledge of front-end development experience such as HTML/CSS is a plus
• Grasp of AI applications and UI/UX design processes or methodology, preferred
• Experience with photo-retouching and logo design and illustration
• Strong design portfolio (please provide link with resume)

Desired Characteristics:

• Bachelor’s degree in design or a related field
• 5+ years of relevant design experience in a digital agency, media company, advertising agency, production studio, creative services environment, etc.
• Strong collaboration, time management and multi-tasking skills
• Experience in a fast-paced service environment
• Comfortable with abbreviated development cycles and flexible with shifting priorities

Company Summary:

Zeta Global is a NYSE listed data-powered marketing technology company with a heritage of innovation and industry leadership. Founded in 2007 by entrepreneur David A. Steinberg and John Sculley, former CEO of Apple Inc and Pepsi-Cola, the Company combines the industry’s 3rd largest proprietary data set (2.4B+ identities) with Artificial Intelligence to unlock consumer intent, personalize experiences and help our clients drive business growth.

Our technology runs on the Zeta Marketing Platform, which powers ‘end to end’ marketing programs for some of the world’s leading brands. With expertise encompassing all digital marketing channels – Email, Display, Social, Search and Mobile – Zeta orchestrates acquisition and engagement programs that deliver results that are scalable, repeatable and sustainable.

Zeta Global is an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, gender, ancestry, color, religion, sex, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

Zeta Global Recognized in Enterprise Marketing Software and Cross-Channel Campaign Management Reports by Independent Research Firm

https://www.forbes.com/sites/shelleykohan/2024/06/19/amazon-partners-with-zeta-global-to-deliver-gen-ai-marketing-automation/

https://www.cnbc.com/video/2024/05/06/zeta-global-ceo-david-steinberg-talks-ai-in-focus-at-milken-conference.html

https://www.businesswire.com/news/home/20240904622808/en/Zeta-Increases-3Q%E2%80%9924-Guidance

https://www.prnewswire.com/news-releases/zeta-global-opens-ai--data-labs-in-san-francisco-and-nyc-300945353.html

https://www.prnewswire.com/news-releases/zeta-global-recognized-in-enterprise-marketing-software-and-cross-channel-campaign-management-reports-by-independent-research-firm-300938241.html

Position Summary

The Enterprise Tech Administrator I – End User Support is responsible for delivering high‑quality technical assistance to employees across the organization. This role ensures smooth operation of end‑user systems, resolves technical incidents, installs and configures hardware/software, and supports enterprise platforms in accordance with IT policies and service-level standards. The individual will work closely with global IT teams to enhance user experience and maintain a secure, compliant, and productive technology environment.

Key Responsibilities

End User Support

• Provide Level 1 & Level 2 technical support for desktops, laptops, mobile devices, and peripherals.
• Troubleshoot issues related to Windows OS, macOS (optional), productivity tools, VPN, network connectivity, and enterprise applications.
• Respond to incidents and service requests via ITSM tools within defined SLAs.
• Assist users with onboarding and offboarding processes, including system setup and access provisioning.

Hardware & Software Management

• Install, configure, and maintain end‑user devices (laptops, desktops, monitors, docking stations, etc.).
• Manage software installations, upgrades, and license compliance.
• Support imaging, deployment, and patching processes using enterprise tools (e.g., Intune, SCCM, Autopilot).

Enterprise Systems & Security

• Assist with identity and access management using Azure AD/M365 tools.
• Maintain endpoint security standards (antivirus, encryption, policy compliance).
• Support enterprise collaboration tools (Microsoft 365, Teams, Outlook, SharePoint, OneDrive).

Network & VOIP Support

• Provide basic troubleshooting for wired/wireless networks, VPN, and firewall access requests.
• Support video conferencing systems, meeting room setups, and telephony/VoIP equipment.

Documentation & Process Compliance

• Maintain accurate records of issues, inventory, and resolutions in ITSM tools.
• Create and update knowledge base articles for users and IT peers.
• Ensure compliance with IT policies, security standards, and corporate procedures.

Vendor Coordination

• Coordinate with external vendors for hardware repairs, warranty claims.
• Support IT asset lifecycle management and inventory audits.

Qualifications & Skills

Education

• Bachelor’s degree in computer science, Information Technology, or related field (preferred).
• Relevant certifications such as CompTIA A+, Network+, Microsoft 365 Fundamentals, ITIL Foundation (added advantage).

Professional Experience

• Minimum 1 – 3 years of Experience.

Technical Skills

• Hands-on experience with Windows 10/11 administration.
• Basic knowledge of networking fundamentals (TCP/IP, DHCP, DNS).
• Familiarity with Microsoft 365, Azure AD, Intune, and endpoint management tools.
• Experience with ITSM systems (ServiceNow, Jira Service Desk, Remedy, etc.).
• Understanding of endpoint security tools and practices.

Soft Skills

• Good communication and customer‑service orientation.
• Ability to multitask and prioritize in a fast‑paced environment.
• Team‑player with willingness to learn and grow.

Work Environment

• Onsite 5 Days Work form Office.
• May involve occasional after-hours or weekend support during critical activities.
• Shift coverage:

• 8 AM – 5 PM

• 2 PM – 11 PM

• 5:30 PM – 2:30 AM (6–3 during daylight savings)

Role - Staff Software Engineer: Industry Assurance Platform

The Problem We’re Solving

Most disaster recovery is a checkbox. What happens when a ransomware attack doesn't just take down one server, but knocks out the entire ecosystem of suppliers and trading partners for weeks? In healthcare, that’s a catastrophe. We are building an industry-wide, high-availability trading platform that steps in when the primary systems fail.

What We Need You to Do

We are seeking a highly skilled and hands-on Staff Software Engineer to provide deep technical leadership within our engineering organization. This role is intended for senior technologists who excel at solving complex engineering problems, driving architectural excellence, and elevating the technical capabilities of the broader team.

The Staff Engineer operates as a senior individual contributor who influences technical direction, mentors engineers, and collaborates cross-functionally to deliver scalable, reliable, and high-quality software solutions. This role does not include direct people management responsibilities but carries significant technical ownership and organizational impact.

Key Responsibilities

· Technical Leadership – Design and implement scalable, secure and hig-performance software system; Lead complex technical initiatives spanning multiple teams or systems

· Hands-on Development – Contribute actively to codebase through design, development, code reviews and performance optimizations; Champion modern practices including automation, observability and resiliency

· Mentorship – Promote high standards in coding, testing, documentation and system design; develop technical talent by sharing knowledge

· Cross-functional collaboration – Partner closely with Product Management, Marketing, Operations and other stakeholders to translate business needs to technical solutions; Communicate complex technical concepts to non-technical audience

· Execution & Delivery – Provide leadership during planning, estimation & execution phases

Required Qualifications

· Bachelor’s degree in Computer science, Engineering or equivalent

· 8-10 years of experience in designing and building distributed software systems using Microsoft tech stack (.Net, C# )

· Experience in cloud services Azure/AWS Lambda, SQS, API Gateway, ECS etc.

· Hands-on experience with messaging systems like Kafka or Azure Service Bus

· Knowledge of Entity Framework, LINQ, PostgreSQL, MongoDB

· Implementing responsive UI using HTML5, CSS3, Angular

· Implementing CI/CD pipelines using Azure DevOps, GitHub Actions. Knowledge of Containerization and orchestration tools

· Implement testing strategies using unit, integration and API testing

Preferred Skills

· Multi-Cloud & Serverless Experience: Familiarity deploying applications on Azure & AWS specific services like Lambda and Step Functions (for hybrid-cloud orchestration)

· Leverage AI-powered tools - GitHub Copilot/Claude Code/Cursor - to accelerate delivery

· Exposure to AI/ML integration for predictive analytics

Impact of the role

Success in this role will be measured by technical outcomes — improved system scalability and stability, stronger engineering practices, accelerated delivery through mentorship, and effective collaboration across organizational boundaries.

Role - Quality Assurance Engineer I

Overview:

We are seeking a skilled JavaScript Automation Tester to join our dynamic team. As a JavaScript Automation Tester, you will be responsible for designing, developing, and executing automated test scripts to ensure the quality and reliability of our software products. You will work closely with developers, quality assurance engineers, and product managers to identify test requirements and automate test cases using JavaScript-based testing frameworks. This role offers an exciting opportunity to contribute to the development of cutting-edge software solutions while leveraging your expertise in JavaScript and automation testing.

Responsibilities:

• Develop and maintain automated test scripts using JavaScript-based testing frameworks such as Cypress, or Protractor.
• Collaborate with cross-functional teams to analyze software requirements and identify test scenarios.
• Design, implement, and execute automated test suites to validate the functionality, performance, and scalability of web applications.
• Conduct regression testing to ensure the stability of software releases and identify any potential issues or bugs.
• Basic understanding of continuous integration and continuous deployment (CI/CD) pipelines to automate the testing process.
• Identify and report defects using issue tracking systems and work closely with development teams to resolve them.
• Participate in code reviews and provide feedback on testability and maintainability of code.
• Stay updated on industry best practices, emerging technologies, and trends in automation testing.

Requirements:

• Bachelor’s degree in computer science, Engineering, or related field.
• Proven experience 1-2 Years in automated testing using JavaScript and relevant testing frameworks (e.g., Selenium, Cypress, Protractor).
• Proficiency in JavaScript programming and web technologies such as HTML, CSS, and DOM manipulation.
• Strong understanding of software testing principles, methodologies, and techniques.
• Experience with version control systems such as Git.
• Excellent analytical and problem-solving skills with a keen attention to detail.
• Ability to work effectively in a fast-paced, collaborative environment and manage multiple priorities.
• Strong communication skills with the ability to clearly articulate technical concepts to non-technical stakeholders.

Preferred Qualifications:

• Experience with Agile/Scrum development methodologies.
• Familiarity with cloud computing platforms such as AWS, Azure, or Google Cloud Platform.
• Experience with performance testing tools and techniques.

Role: Manager, Software Engineering
Location: Hyderabad, India (Hybrid)
Department: Product Engineering
Reports to: Director of Engineering

About GHX:
GHX (Global Healthcare Exchange) is a leading healthcare technology company on a mission to simplify the business of healthcare and improve patient outcomes. Founded in 2000, GHX has built the GHX Global Network — the world’s largest cloud-based supply chain community connecting healthcare providers, suppliers, distributors, and partners to automate key processes, reduce costs, and increase operational efficiency. Its solutions span electronic trading, procurement automation, inventory and contract management, business intelligence, and data synchronization, helping healthcare organizations improve productivity and focus more on patient care. Over the years, GHX has enabled significant cost savings for the industry and continues to innovate with intelligent automation and AI-driven capabilities.

Website: https://www.ghx.com/
LinkedIn: https://www.linkedin.com/company/ghx/

About the Role

GHX is seeking a hands-on Engineering Manager with expertise in software engineering, release management, artificial intelligence and cross-functional collaboration. The work blends modern software practices with pragmatic AI to reduce manual exceptions, improve matching accuracy, and enhance the invoice processing end-to-end. 

Responsibilities

Engineering Leadership

• Provide technical and people leadership for an engineering team.
• Manage, mentor, and grow a high-performing team of software engineers, fostering a culture of collaboration, innovation, and accountability.
• Partner with other engineering and cross‑functional leads to align priorities and ensure cohesive execution.
• Coordinate incident response for the team, including coverage and technical response to issue.

Hands‑on Technical Leader

• Contribute to high‑impact coding when it adds meaningful value (foundational components, prototypes, critical paths).
• Help decompose and modernize systems where valuable, encouraging reliable, observable, and maintainable designs.
• Maintain a strong emphasis on unit and component testing as part of day‑to‑day engineering
• Work with QA team members to shape testing approaches across the lifecycle, including automation and release readiness
• Encourage shift‑left practices and CI‑integrated test suites for confidence and speed

AI Utilization in SDLC

• Use AI during various stages of SDLC for code generation, code analysis, testing and review impact of changes
• Implement agents/skills with the vetted AI tools to produce secure, maintainable, practical solutions
• Collaborate with data and analytics partners to responsibly operationalize models where appropriate

Technical Execution

• Conduct sprint ceremonies and ensure proper grooming of all epics/stories
• Guide the planning, prioritization, and delivery with a focus on predictable outcomes
• Establish robust monitoring, logging, and alerting systems to maintain system reliability and performance.
• Identify and mitigate technical risks, ensuring alignment with business objectives.
• Plan and execute the timely release process for deliverables with all stakeholders including necessary communication.
• Champion the adoption and optimization of modern CI/CD pipelines to streamline development, testing, and deployment processes.
• Collaborate with Security team to resolve any findings and conduct the annual compliance reviews

Qualifications

• Education: Computer Science or related degree, or a combination of education and related experience.
• Experience:
• 8+ years of prior software development experience with hands-on coding and management experience.
• Deep understanding of modern CI/CD pipelines, including tools like Bamboo or GitHub Actions.
• Proficiency with cloud platforms (e.g. AWS, Azure, etc) and container orchestration (e.g. Kubernetes, Docker).
• Experience with Agile development processes (Scrum, Kanban) and leading teams in a fast-paced environment.
• Strong focus on quality assurance with proven expertise of delivering high-quality software.
• Applied knowledge of AI in day‑to‑day engineering and process automation.

Technical Skills:

• Experience with development languages such as Java, Springboot, Node.js
• Familiarity with frontend frameworks, including Angular (12+) and strong proficiency with JavaScript or TypeScript
• Proficiency with AWS cloud and cloud‑native services
• Practical experience with Relational and NoSQL databases, such as PostgreSQL, MongoDB, Elasticsearch, or cloud‑native data stores.
• Proficiency with CI/CD and infrastructure automation tools (e.g., GitHub Actions, Bamboo).
• Knowledge of Testing tools like Selenium, Playwright, Postman or similar
• Familiarity with AI‑powered engineering tools (e.g., GitHub Copilot, Claude Code, Cursor) to enhance development velocity and code reliability.

Soft Skills:

• History of handling multiple concurrent projects
• Ability to effectively communicate across organizational levels and with a variety of stakeholders, including the ability to communicate technical concepts to technical and non-technical audiences
• Strong strategic thinking that prioritizes long term outcomes over emergent distractions.
• Ability to make difficult decisions and to drive decisions into actuality
• Ability to understand and effectively explain up and downstream product, team, and organizational impacts
• Ability to constructively challenge the status quo and to iterate and improve across multiple business domains
• Leadership and mentoring skills including the ability to lead by example, promoting a common purpose and serving as a catalyst for success
• Demonstrate emotional maturity and a positive outlook.
• Demonstrated analytical, organizational, prioritization, and time management skills

We are looking for a Solutions Engineer – Lead Engineer to join our Corporate Technology team. As a Solutions Engineer, you will be expected to leverage your extensive experience and technical expertise to design, implement, and optimize Windows-based solutions in enterprise environments.

What You'll Do:

• Architectural Design: Lead the design and development of complex solutions, ensuring alignment with business objectives and architectural principles.
• AI observability for platforms and assistants. Instrument agents and automations with metrics for accuracy, drift, latency, containment, and user satisfaction; wire dashboards (Grafana/ELK) and feedback loops into CI/CD so models and prompts improve continuously—consistent with the JD’s observability focus
• Technical Leadership: Provide guidance and mentorship to engineering teams in the implementation of Windows-based solutions, ensuring best practices and adherence to industry standards.
• Solution Development: Collaborate with cross-functional teams to translate business requirements into scalable and secure Windows architectures, integrating with existing systems and technologies.
• Technology Evaluation: Research and evaluate emerging technologies and tools, recommending innovative solutions to enhance system performance, reliability, and security.
• Risk Management: Identify and mitigate risks associated with Windows-based solutions, ensuring compliance with regulatory requirements and security standards.
• Troubleshooting and Optimization: Investigate and resolve complex technical issues related to Windows infrastructure, optimizing performance, and minimizing downtime.
• Automation and DevOps: Knowledge of Gitops, Scripting and automation would be an essential part of the role. Knowledge of writing automations in either PowerShell/Python would be a mandatory requirement for this role.

What You’ll Need:

• 6+ years architecting and implementing enterprise infrastructure solutions with a proven track record of designing scalable, resilient, and secure systems including integration with Windows and cloud platforms.
• Expertise in Windows Server, Active Directory, Microsoft Azure/AWS virtualization (EC2, Azure VMs, Azure Virtual Desktop), and Microsoft Defender. Knowledge of macOS integration with enterprise identity platforms (Active Directory, Azure AD, Okta), including single sign-on (SSO) and federated authentication. Ability to design and optimize multi-platform architectures (Windows, macOS, Linux) for scalability, resilience, and security.
• Proficiency with Microsoft Intune for endpoint management (MDM/MAM) and understanding of hybrid architecture and cloud shared responsibility model. Proficiency in macOS device management using tools such as Jamf Pro, Kandji, or Apple Business Manager, including MDM/MAM strategies for hybrid and multi-platform environments. Experience with automation and scripting on macOS (e.g., Bash, Zsh, AppleScript, Python), enabling workflow optimization and cross-platform orchestration
• Strong troubleshooting skills for macOS infrastructure, including performance optimization, incident response, and root cause analysis.
• PowerShell and Python coding/scripting capabilities for automation and workflow development
• Experience with GitOps, CI/CD pipelines, and Infrastructure as Code (Terraform, Ansible, ARM templates)
• Proficiency in cloud-native and multi-cloud architectures (Kubernetes, Docker, serverless)
• Familiarity with observability and monitoring platforms (Prometheus, Grafana, ELK stack) and AI-driven automation
• Familiarity with Exchange Online, SharePoint, Microsoft Power Platform would be a plus
• Experience implementing zero trust solutions (Zscaler, CrowdStrike) would be a plus
• Relevant certifications such as Microsoft Certified: Azure Solutions Architect Expert, MCSE: Core Infrastructure, or AWS Solutions Architect would be a plus
• Good to have exposure with AI/ML integration, data analytics, and automation in enterprise environments.

Arcesium's Personal Data Privacy Notice for Candidates is linked here. 

Job Summary

The Software Engineer is responsible for designing, developing, testing, deploying, and maintaining software components that support Cision’s global SaaS platform. This role contributes to the full software development lifecycle and collaborates cross-functionally with teams across regions. The position requires solid technical knowledge, problem-solving skills, and the ability to deliver in a fast-paced, Agile environment.

Essential Duties and Responsibilities

Build high-quality, scalable, and maintainable software solutions

Participate in Agile ceremonies, sprint planning, and daily stand-ups

Contribute to system and application architecture discussions, ensuring scalable and maintainable design patterns

Collaborate with product managers, designers, and QA to deliver new features

Develop APIs and services with security, performance, and reliability in mind

Conduct peer code reviews and contribute to shared coding standards

Mentor junior engineers through code reviews, technical guidance, and knowledge sharing

Support deployment and operational monitoring of applications

Troubleshoot, debug, and optimize existing systems

Contribute to documentation and knowledge sharing within the team

As other duties are assigned

Minimum Qualifications

Bachelor’s degree in computer science, Engineering, or equivalent practical experience

3+ years of experience as a software developer/engineer in a SaaS or cloud-native environment

Proficiency in at least one modern programming language (e.g., Java, Python, C#, JavaScript)

Familiarity with cloud platforms (AWS, Azure, or GCP)

Experience with Git, CI/CD tools, and Agile software development

Strong verbal and written communication skills

Ability to work effectively in globally distributed teams

Preferred Qualifications

Experience with microservices architecture and API development

Exposure to containerization tools (e.g., Docker, Kubernetes)

Knowledge of secure coding practices and performance optimization

Familiarity with front-end frameworks (React, Angular) is a plus

Experience working in a private equity-backed or fast-growth SaaS company

Working Conditions

Global, distributed team environment with flexibility for remote work

May require occasional off-hours collaboration across time zones

Fast-paced setting with continuous delivery practices

As a Staff Data Scientist, you will act as a senior technical leader and trusted advisor across multiple teams. You’ll guide stakeholders through the complexity of modern AI systems, with a particular focus on agentic AI architectures (including LangGraph, LangFuse, and related tooling), as well as broader machine‑learning strategy. This role blends deep technical expertise, consultative problem‑solving, and cross‑functional leadership. 

You will often support several initiatives simultaneously, helping teams understand feasibility, scope, and risk while shaping high‑impact AI solutions that align with business needs. You’ll also mentor junior colleagues, elevate data‑science practices, and contribute hands‑on to the development of production‑grade AI systems. 

What you'll do:

AI Consulting & Advisory 

• Partner with product, engineering, and business teams to translate ambiguous problems into clear AI opportunities. 

• Provide expert guidance on agentic AI, including workflow orchestration, evaluation, observability, and safety. 

• Assess the complexity, feasibility, and expected value of proposed AI initiatives, helping teams prioritise effectively. 

• Communicate trade‑offs, risks, and solution paths to both technical and non‑technical audiences. 

AI & ML Solution Design 

• Architect end‑to‑end AI systems that solve real business problems, from early discovery through deployment. 

• Design agent‑based workflows, retrieval‑augmented pipelines, and ML‑powered automation. 

• Define evaluation strategies, data requirements, and success metrics for AI features and products. 

• Collaborate with engineering teams to ensure solutions are scalable, maintainable, and aligned with platform strategy. 

Hands‑On Technical Work 

• Build prototypes, proof‑of‑concepts, and production‑ready components using Python, modern AI frameworks, and cloud tooling. 

• Develop and refine agentic AI workflows using LangGraph, LangChain, LangFuse, or similar frameworks. 

• Implement machine‑learning models, retrieval systems, and data pipelines where needed. 

• Contribute to internal libraries, tooling, and best practices for AI development. 

Leadership & Mentorship 

• Mentor junior and mid‑level data scientists, providing guidance on modelling, experimentation, and system design. 

• Lead technical discussions, design reviews, and cross‑team collaboration sessions. 

• Champion high standards for code quality, documentation, and reproducibility. 

• Help shape the long‑term AI strategy and technical roadmap, through your technical knowledge on the art of the possible, and the business problems our clients face. 

What you'll bring:

• Extensive experience in data science, machine learning, or applied AI, including hands‑on coding in Python and common data science libraries, such as Numpy, Scipy, Pandas, SKlearn, Spacy. 

• Ability with prototyping frameworks such as Dash. 

• Good working understanding of code version control with Git. 

• Experience with big data tools, such as: Spark, Dask, or alternatives. 

• Strong understanding of agentic AI, orchestration frameworks, and LLM‑based system design. 

• Ability to evaluate project complexity, identify risks, and guide teams toward pragmatic solutions. 

• Experience designing and delivering AI systems in production environments. 

• Excellent communication skills and the ability to influence beyond your immediate team. 

• Great mentoring skills. 
• Comfort working across multiple projects and shifting priorities. 

Nice to Have 

• Experience with observability and evaluation tools such as LangFuse, Weights & Biases, or similar. 

• Familiarity with agentic evals and prompt‑engineering patterns. 

• Background in consulting, technical advisory, or cross‑functional leadership roles. 

• Experience with cloud platforms (AWS, GCP, Azure) and modern MLOps practices. 

Opportunity Overview:

We are seeking a Technical, Hands-on Manager to lead a team responsible for building and maintaining high-quality healthcare market datasets and analytics that power internal insights, benchmarking, and external thought leadership.

In this role, you will lead a team of data analysts responsible for the development, quality assurance, and ongoing refresh of market data assets. You will combine strong people leadership with technical expertise in analytics and data science to ensure reliable, scalable data pipelines and actionable insights.

The ideal candidate is both a strong people manager and a hands-on analytics leader who can guide analysts in rigorous data methodology, translate data outputs into meaningful business insights, and partner closely with commercial strategy, product, clinical, and analytics stakeholders.

What you’ll do:

• Lead and develop a team of data analysts responsible for the creation, validation, and ongoing refresh of healthcare market datasets.
• Mentor analysts in data methodology, statistical reasoning, and reproducible analytics practices to ensure consistent and rigorous analysis across the team.
• Establish analytic standards, coding practices, and documentation expectations to ensure all datasets and insights produced by the team are reproducible and scalable.
• Establish and maintain governance processes for market data including versioning, documentation, auditability, and traceability of data sources and methodologies.
• Oversee change-detection logic, ensuring the team systematically identifies and documents additions, removals, and shifts in the market dataset.
• Define and enforce data quality standards across ingestion, transformation, and analysis workflows.
• Collaborate with Data Engineering and Platform teams to ensure the underlying data infrastructure supports scalable ingestion, transformation, and analytics workflows used by the analyst team.
• Translate analytic outputs into business insights, benchmarks, and structured datasets that support product strategy, commercial enablement, and thought leadership initiatives.
• Drive the implementation of project scope definition, effort estimation, and planning in close coordination with cross-functional teams.
• Conduct code reviews and analytics methodology reviews to ensure maintainable, reproducible data workflows and high-quality analytic outputs.

What you’ll need:

Must-haves

• 7+ years of professional experience in data analytics, data science, or quantitative analysis in a production environment.
• Strong proficiency in Python and data analysis libraries (Pandas, NumPy, SciPy, Matplotlib).
• Advanced SQL querying and ability to work with large datasets.
• Strong understanding of statistics, data analysis methods, and pattern detection in complex datasets.
• Experience managing multiple concurrent analytics projects and prioritizing work across a team of analysts.
• Experience designing analytic frameworks or benchmark datasets used by business teams or external stakeholders.
• Experience managing data quality, data governance, and dataset lifecycle management.
• Experience evaluating and applying modern analytics or AI techniques (including LLM-based tools where appropriate) to enrich datasets or accelerate analytic workflows.
• Experiment and rapidly prototype design frameworks and validate hypotheses efficiently.
• Strong software engineering fundamentals including modular Python code, reusable analytic functions, and maintainable data pipelines.
• Familiarity with cloud data platforms (e.g., AWS, GCP, or Azure) and common data services used to store, process, and query large datasets.
• Work seamlessly across Data Science, Engineering, Product, DevOps, and Data Engineering teams to align technical decisions with business goals, ensuring smooth integration of AI/ML capabilities into production systems
• Excellent communication and storytelling skills, capable of translating complex AI/ML concepts into clear, actionable insights for leadership, stakeholders, and non-technical partners.
• Ownership mindset with end‑to‑end accountability, ensuring delivery from concept to deployment to monitoring—while continuously identifying risks, blockers, and opportunities for improvement.

Nice-to-haves

• Background in healthcare payment integrity, clinical data workflows, or payer/provider analytics.
• Thought leadership in analytics-driven market intelligence, benchmarking, or healthcare data insights.
• Experience working with healthcare claims, authorization, or utilization management data.
• Experience producing market intelligence, benchmarking studies, or industry datasets.
• Familiarity with healthcare payer workflows or healthcare analytics environments.
• Familiarity with compliance, governance, and security best practices for healthcare data (HIPAA, PHI handling, logging, auditing).

Ability to commute/relocate:

• Nacharam, Hyderabad, Telangana*: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

1. Connect with Talent Acquisition 
2. Meet with the Hiring Manager
3. Behavioral Interview(s)
4. Case Study
5. Interview with Senior Leadership

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement: 

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all.  To us, it’s personal.

Job Summary: We are seeking a skilled and experienced Linux Systems Engineer to join our team. This role will focus on managing and optimizing our Computer-Aided Design (CAD) systems. The ideal candidate will have a strong background in Linux system administration, experience with CAD tools, and a passion for ensuring the reliability and performance of our engineering infrastructure.

Key Responsibilities:

• System Administration: Design, configure, and maintain Linux-based servers and workstations used for CAD applications. Ensure high availability, usage optimization and performance of these systems.
• CAD Management: Support and manage CAD tools and environments, including installation, configuration, license management and troubleshooting. Work closely with engineering teams to understand their requirements and provide solutions.
• Automation: Develop and maintain scripts and automation tools to streamline system management tasks, such as software deployment, system monitoring, and backup processes.
• Security: Implement and maintain security measures to protect CAD systems and data. Ensure compliance with company policies and industry standards.
• Performance Monitoring: Monitor system performance and resource utilization. Identify and resolve performance bottlenecks to ensure smooth operation of CAD applications.
• Collaboration: Work with cross-functional teams, including IT, engineering, and stakeholders, to ensure seamless integration and operation of CAD systems. Provide technical support and guidance to users.
• Documentation: Create and maintain comprehensive documentation for system configurations, procedures, and troubleshooting guides.

Qualifications:

• Education: Bachelor's degree in Computer Science, Engineering, or a related field.

• Experience: Minimum of 5 years of experience in Linux system administration, with a focus on supporting Grid/scheduling systems and License environments (FlexLM)

• Technical Skills: Proficiency in Linux operating systems (e.g., Red Hat, CentOS, Ubuntu), scripting languages (e.g., Bash, Python), version control (e.g., GIT, Gitlab), and CAD tools (e.g., Questa (Modelsim), Xcelium or VCS).
• Problem-Solving: Strong analytical and problem-solving skills. Ability to diagnose and resolve complex technical issues.
• Communication: Excellent communication and interpersonal skills. Ability to work effectively with diverse teams and stakeholders.
• Certifications: Relevant certifications (e.g., RHCE, CompTIA Linux+) are a plus.

Preferred Qualifications:

• Experience with cloud technologies (e.g., AWS, Azure).
• Knowledge of network protocols and services (e.g., DNS, DHCP, NFS).
• Familiarity with configuration management tools (e.g., Ansible, Puppet).

Position Overview

We are looking for a Cloud Support Engineer - Database who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.

As a Cloud Support Engineer (IC2) at DigitalOcean, you will join a dynamic team dedicated to supporting and empowering customers to successfully run their workloads on our platform. You will work closely with customers to troubleshoot issues, optimize database performance, and guide them in adopting best practices across managed databases and cloud infrastructure.

In this role, you will build strong technical depth across database systems and DigitalOcean products while developing your ability to handle increasingly complex customer scenarios. You will collaborate cross-functionally with Product and Engineering to ensure seamless customer outcomes. This role reports to the Manager, Cloud Support Engineer.

What You'll Do

• Deliver hands-on technical support for database and cloud infrastructure issues across technologies such as MySQL, PostgreSQL, Valkey (Redis), MongoDB and Clickhouse, with exposure to cloud-native and Kubernetes environments.
• Diagnose and resolve production issues impacting database performance, availability, replication, backups, and connectivity
• Guide customers in designing scalable, reliable, and high-performing database architectures on DigitalOcean
• Collaborate with senior engineers (IC3/IC4) and stakeholders to support onboarding, migrations, customer success, and the resolution of complex escalations.
• Participate in incident response and on-call rotations to support critical customer issues
• Contribute to team growth through case reviews and knowledge sharing, while developing and maintaining technical documentation and playbooks to drive continuous improvement.
• Advocate for customer feedback to influence product improvements and platform enhancements
• Identify opportunities to leverage automation and AI tools to streamline support workflows, reduce manual effort, and improve response quality.
• Use monitoring and observability tools to diagnose performance bottlenecks and system behavior.

Key Metrics

• Customer Satisfaction (CSAT)
• Time to Resolution / SLA adherence
• Escalation quality and resolution effectiveness
• Documentation and knowledge base contributions
• Customer adoption of best practices

What You'll Add to DigitalOcean

• 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles
• Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse), with some familiarity across Kafka and others.
• Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts
• Understanding of database fundamentals including backups, replication, indexing, and performance tuning
• Strong troubleshooting skills across application, database, and infrastructure layers
• Customer-first mindset with a passion for solving technical problems and delivering great support experiences
• Effective communication skills with the ability to explain technical concepts clearly
• Ability to work both independently and collaboratively in a fast-paced environment

Preferred Qualification:

• Proven experience contributing to open-source projects, particularly in the database ecosystem (e.g., MySQL, PostgreSQL, Redis, MongoDB) or related technologies like Kafka, OpenSearch, or database migration tools.
• Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with multi-cloud or hybrid cloud environments.
• Basic Experience to distributed systems or containerized environments (e.g., Kubernetes)
• Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.
• Contributions to open-source projects, technical blogs, or documentation related to databases or cloud-native technologies
• At least one of the Database Certifications, such as Oracle Certified Professional or Databases Administrator
• Exposure to one or more programming languages (PHP, Python, NodeJS) or a strong interest in developing coding skills.

This is a hybrid role based out of Hyderabad, India. 

#LI-Hybrid 

Position Overview

We are looking for a Cloud Support Engineer - Database who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.

As a Cloud Support Engineer (IC2) at DigitalOcean, you will join a dynamic team dedicated to supporting and empowering customers to successfully run their workloads on our platform. You will work closely with customers to troubleshoot issues, optimize database performance, and guide them in adopting best practices across managed databases and cloud infrastructure.

In this role, you will build strong technical depth across database systems and DigitalOcean products while developing your ability to handle increasingly complex customer scenarios. You will collaborate cross-functionally with Product and Engineering to ensure seamless customer outcomes. This role reports to the Manager, Cloud Support Engineer.

What You'll Do

• Deliver hands-on technical support for database and cloud infrastructure issues across technologies such as MySQL, PostgreSQL, Valkey (Redis), MongoDB and Clickhouse, with exposure to cloud-native and Kubernetes environments.
• Diagnose and resolve production issues impacting database performance, availability, replication, backups, and connectivity
• Guide customers in designing scalable, reliable, and high-performing database architectures on DigitalOcean
• Collaborate with senior engineers (IC3/IC4) and stakeholders to support onboarding, migrations, customer success, and the resolution of complex escalations.
• Participate in incident response and on-call rotations to support critical customer issues
• Contribute to team growth through case reviews and knowledge sharing, while developing and maintaining technical documentation and playbooks to drive continuous improvement.
• Advocate for customer feedback to influence product improvements and platform enhancements
• Identify opportunities to leverage automation and AI tools to streamline support workflows, reduce manual effort, and improve response quality.
• Use monitoring and observability tools to diagnose performance bottlenecks and system behavior.

Key Metrics

• Customer Satisfaction (CSAT)
• Time to Resolution / SLA adherence
• Escalation quality and resolution effectiveness
• Documentation and knowledge base contributions
• Customer adoption of best practices

What You'll Add to DigitalOcean

• 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles
• Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse), with some familiarity across Kafka and others.
• Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts
• Understanding of database fundamentals including backups, replication, indexing, and performance tuning
• Strong troubleshooting skills across application, database, and infrastructure layers
• Customer-first mindset with a passion for solving technical problems and delivering great support experiences
• Effective communication skills with the ability to explain technical concepts clearly
• Ability to work both independently and collaboratively in a fast-paced environment

Preferred Qualification:

• Proven experience contributing to open-source projects, particularly in the database ecosystem (e.g., MySQL, PostgreSQL, Redis, MongoDB) or related technologies like Kafka, OpenSearch, or database migration tools.
• Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with multi-cloud or hybrid cloud environments.
• Basic Experience to distributed systems or containerized environments (e.g., Kubernetes)
• Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.
• Contributions to open-source projects, technical blogs, or documentation related to databases or cloud-native technologies
• At least one of the Database Certifications, such as Oracle Certified Professional or Databases Administrator
• Exposure to one or more programming languages (PHP, Python, NodeJS) or a strong interest in developing coding skills.

This is a hybrid role based out of Bengaluru, India. 

#LI-Hybrid 

Job Overview:

We are seeking a Senior AI Solution Architect with deep expertise in Artificial Intelligence (AI) and Generative AI (GenAI) to drive solution design, pre-sales engagements, and client delivery. The ideal candidate combines technical excellence with strong business acumen, enabling them to design innovative solutions, craft compelling sales collateral, and confidently engage with executive stakeholders. This role requires proven experience leading teams, shaping solution strategy, and responding to complex RFPs in enterprise environments

Key Responsibilities:

• Lead RFP/RFI responses with strong technical and business narratives.
• Design solution proposals, demos, and workshops with sales teams.
• Build sales assets such as whitepapers, PoV decks, and blueprints.
• Engage C-suite leaders to evangelize AI/GenAI solutions.
• Define end-to-end AI/GenAI architectures (RAG, multi-agent, pipelines, governance, observability).
• Translate business needs into scalable, secure, and compliant AI solutions.
• Ensure smooth design-to-delivery with engineering teams.
• Establish frameworks for AI governance and responsible AI.
• Mentor architects, data scientists, and engineers.
• Drive knowledge sharing through playbooks, accelerators, and best practices.
• Collaborate with cloud, data, security, and domain SMEs for integrated solutions.

Key Skills

• 10+ years of experience in solution architecture, AI/ML, or data platforms, with at least 3–5 years in AI/GenAI initiatives.
• Demonstrated pre-sales experience: RFP responses, PoVs, workshops, and deal support.
• Strong portfolio of sales/marketing assets (whitepapers, solution blueprints, reference architectures).
• Hands-on expertise with AI/GenAI stacks (e.g., LangChain/LangGraph, CrewAI, OpenAI, Anthropic, Azure AI, AWS Bedrock, Databricks).
• Understanding of AI governance and compliance frameworks (EU AI Act, NIST AI RMF, ISO 42001, Microsoft RAI Maturity Model).
• Proven team leadership experience, including mentoring and managing architects/engineers.
• Excellent communication, presentation, and client-facing skills.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Position Overview:

As a Senior Technical Account Manager (TAM), you will be a strategic partner for our key business customers, ensuring they receive guidance, support, and resources to succeed in the cloud. This multifaceted role combines technical expertise, leadership, and customer advocacy, making it pivotal to DigitalOcean’s success.

What You’ll Do:

1. Technical Consultation & Architecture Design

• Develop deep expertise in DigitalOcean’s product portfolio and the broader cloud ecosystem.
• Design, diagram, and plan infrastructure architectures tailored to customer needs.
• Conduct technical workshops and consultation sessions to empower customers.
• Stay updated with cloud infrastructure best practices and maintain relevant certifications.

2. Proactive Customer Engagement & Growth

• Manage and grow key DigitalOcean accounts, driving retention and expansion.
• Conduct QBRs to assess customer progress, evolving needs, and growth strategies.
• Identify cost optimization and performance improvement opportunities.
• Collaborate with internal teams (Engineering, Marketing, Account Management) to align on strategic goals.
• Monitor customer usage trends to proactively identify risks and opportunities.

3. Advocacy & Cross-Functional Collaboration

• Serve as the voice of the customer, influencing product development and support processes.
• Liaise with Engineering and Support teams to resolve escalations and technical issues.
• Deliver compelling presentations and training for customers, partners, and internal teams.
• Contribute to technical documentation and knowledge sharing initiatives.

4. Tooling & Efficiency

• Develop tools and scripts to improve TAM workflow and engagement efficiency.
• Stay current with industry trends to enhance customer engagement strategies.

What You’ll Add to DigitalOcean:

Technical Expertise:

• Strong experience in cloud infrastructure, Linux, distributed systems, and automation.
• Basic programming skills in a mainstream language (e.g., Python, Go).
• Knowledge of provisioning and deployment tools such as Terraform, Ansible, and Docker.
• Proficiency with at least one major cloud platform (AWS, GCP, Azure).
• Familiarity with version control (Git), SQL, CI/CD tools, and AI/ML infrastructure principles.

Customer-Centric Approach:

• Proven ability to deliver exceptional customer experiences and technical solutions aligned with business goals.
• Strong stakeholder management, prioritization, and expectation-setting skills.
• Analytical skills to monitor customer trends and identify growth opportunities.
• Experience advocating for customer needs and translating feedback into actionable insights.

Communication Skills:

• Strong verbal and written communication, capable of simplifying complex technical concepts.
• Experience delivering presentations and training sessions tailored to customer needs.

Adaptability & Initiative:

• Self-starter with a passion for technology and open-source projects.
• Quick to adapt to changes in the cloud ecosystem and improve solutions and engagement strategies.

Extra Credit / Preferred Experience:

• Prior experience in Technical Customer Success, Solutions Engineering, or Technical Account Management, particularly in startup environments.
• Cloud certifications (AWS, GCP, Azure) and NVIDIA certifications for GPU and AI/ML.
• Networking (Cisco/Juniper), automation (Terraform, Ansible), virtualization (KVM, Xen), and database experience (MongoDB, MySQL).
• Familiarity with open-source technologies like Docker, Kubernetes (CKA/CKE), and DigitalOcean’s API.
• Linux certifications (RHCSA/RHCE) and experience with large CRMs like Gainsight and Salesforce.

*This is a hybrid role

#LI-Hybrid

We want people who are passionate about building meaningful, long-term relationships with our customers that help grow and scale business in the cloud.

Our Technical Account Manager team’s mission is to partner with our most critical business customers, helping them achieve desired outcomes through optimal use of the cloud platform aligned to their business strategy. Technical Account Management is an integral part of our company. They are passionate about building meaningful, long-term relationships with our customers and are experts in cloud technology and the digital economy. As the voice of the customer, you have the opportunity to influence decisions that will greatly improve user experience and contribute to DigitalOcean’s long-term success.

This is a unique and exciting opportunity for someone who is passionate about advising companies as they scale. This multifaceted role combines the responsibilities of a Technical Account Manager with leadership, technical, and strategic elements, making it a crucial position within our organization.

As a Technical Account Manager at DigitalOcean, you are a strategic partner for our key business customers, ensuring they receive the guidance, support, and resources needed to succeed. You will leverage your technical knowledge and customer advocacy skills to retain and grow our customers' deployments on DigitalOcean, helping them solve complex challenges and maximize the value of their cloud infrastructure.

What You’ll Do:

Technical Consultation & Architecture Design:

• Develop and maintain deep expertise in the DigitalOcean product portfolio and the evolving cloud ecosystem.
• Help design, diagram, and plan infrastructure architectures tailored to customer use cases, explaining solutions clearly to both technical and non-technical stakeholders.
• Conduct regular technical consultation sessions and workshops, enabling customers to be self-sufficient in managing their cloud environments.
• Maintain knowledge of cloud infrastructure best practices and recent technologies through the regular attainment and maintenance of important cloud technology certifications and coursework.

Proactive Customer Engagement & Growth:

• Manage and maintain DigitalOcean’s key accounts 
• Partner closely with customers to drive engagement, retention, and expansion of their DigitalOcean workloads.
• Conduct QBRs with key accounts, assessing their progress, understanding their evolving needs, and aligning on strategies for future growth.
• Identify opportunities for cost reduction and performance optimization, guiding customers to make data-driven decisions that maximize their cloud investments.
• Collaborate with internal teams, such as Engineering, Marketing, and Account Managers, to align customer needs with DigitalOcean’s strategic goals.
• Proactively monitor customer usage trends, identify potential risks, and uncover new opportunities for growth and adoption.

Advocacy & Cross-Functional Collaboration:

• Act as the voice of the customer within DigitalOcean, ensuring their needs are represented in product development and support processes.
• Liaise with Engineering and Support teams to resolve escalations and technical challenges quickly, ensuring smooth customer experiences.
• Deliver compelling presentations to articulate the benefits and functionality of DigitalOcean’s offerings to customers.
• Contribute to internal and external technical documentation, and provide training for DigitalOcean’s teams and partners to ensure knowledge transfer.

Tooling & Efficiency:

• Develop tools and scripts to streamline DigitalOcean’s technical engagements, improving the efficiency of the Technical Account Management functions.
• Stay current with industry trends and best practices to continuously enhance DigitalOcean's customer engagement strategies.

What You’ll Add to DigitalOcean:

Technical Expertise:

• Proven experience in cloud infrastructure and deep knowledge of Linux, distributed systems, and automation.
• Programming or development experience, with basic skills in at least one mainstream language (e.g., Python, Go).
• Understanding of provisioning and deployment strategies, with knowledge of tools like Terraform, Ansible, and Docker.
• Proficiency with at least one major cloud platform (AWS, Google Cloud Platform, or Azure).
• Proven track record of successfully troubleshooting technical problems. 
• Familiarity with version control (e.g., Git), SQL and basic database administration, CI/CD tools, and AI/ML infrastructure principles.

Customer-Centric Approach:

• Passionate about delivering exceptional customer experiences, with a history of building successful technical solutions that align with business goals.
• Ability to manage multiple stakeholders, prioritize effectively, and set clear expectations.
• Strong analytical skills to monitor customer trends and identify opportunities for improvement and growth.
• Experience advocating for customer needs and translating feedback into actionable insights.

Communication Skills:

• Strong verbal and written communication skills, capable of translating complex technical concepts for varied audiences.
• Ability to create and deliver technical presentations and training sessions that resonate with customer needs.

Adaptability & Initiative:

• Self-starter with a passion for technology and open-source projects, eager to learn new tools and systems.
• Quick to adapt to changes in the cloud ecosystem, always looking for ways to improve customer engagement and technical solutions.
• Extra credit for experience in (Technical) Customer Success, Solutions Engineering, or Technical Account Management roles, particularly within fast-paced startup environments.

Extra Credit:

• Cloud certifications (AWS/GCP/Oracle/Azure) and NVIDIA certifications for GPU and AI/ML.
• Experience with networking (Cisco/Juniper), automation tools (Terraform, Ansible), virtualization (KVM, Xen), and databases (e.g., MongoDB, MySQL).
• Familiarity with open-source technologies, such as Docker, Kubernetes (CKA/CKE), and DigitalOcean’s API.
• Linux certifications (e.g., RHCSA/RHCE) 
• Experience working with large CRMs like Gainsight and Salesforce

*This job is located in Hyderabad, India

#LI-Hybrid

We are looking for a Customer Success Engineer II - Database who is passionate about cloud infrastructure, database technologies, and delivering exceptional customer experiences, while providing high-touch, white-glove support to strategic accounts.

As a Customer Success Engineer II at DigitalOcean, you will join a dynamic team dedicated to supporting and empowering customers to successfully run their workloads on our platform. You will work closely with customers to troubleshoot issues, optimize database performance, and guide them in adopting best practices across managed databases and cloud infrastructure.

In this role, you will build strong technical depth across database systems and DigitalOcean products while developing your ability to handle increasingly complex customer scenarios. You will collaborate cross-functionally with Product and Engineering to ensure seamless customer outcomes. This role reports to the Manager, Customer Success Engineer.

What You'll Do

• Deliver hands-on technical support for database and cloud infrastructure issues across technologies such as MySQL, PostgreSQL, Valkey (Redis), MongoDB and Clickhouse, with exposure to cloud-native and Kubernetes environments
• Diagnose and resolve production issues impacting database performance, availability, replication, backups, and connectivity
• Guide customers in designing scalable, reliable, and high-performing database architectures on DigitalOcean
• Collaborate with senior engineers and stakeholders to support onboarding, migrations, customer success, and the resolution of complex escalations contributing to root cause analysis and resolution
• Analyze customer architectures to identify improvement opportunities and recommend best practices
• Participate in incident response and on-call rotations to support critical customer issues
• Contribute to team growth through case reviews and knowledge sharing, while developing and maintaining technical documentation and playbooks to drive continuous improvement.
• Advocate for customer feedback to influence product improvements and platform enhancements
• Identify opportunities to leverage automation and AI tools to streamline support workflows, reduce manual effort, and improve response quality.
• Use monitoring and observability tools to diagnose performance bottlenecks and system behavior.

Key Metrics

• Customer Satisfaction (CSAT)
• Time to Resolution / SLA adherence
• Escalation quality and resolution effectiveness
• Documentation and knowledge base contributions
• Customer adoption of best practices

What You'll Add to DigitalOcean

Required Experience & skills

• 2–5 years of experience in technical support, DevOps, cloud engineering, or similar roles
• Hands-on experience with some of the major database systems (e.g., PostgreSQL, MySQL, Redis, MongoDB, Clickhouse), with some familiarity across Kafka and others.
• Strong Foundational knowledge of Linux, networking, and cloud infrastructure concepts
• Understanding of database fundamentals including backups, replication, indexing, and performance tuning
• Strong troubleshooting skills across application, database, and infrastructure layers
• Customer-first mindset with a passion for solving technical problems and delivering great support experiences
• Effective communication skills with the ability to explain technical concepts clearly
• Ability to work both independently and collaboratively in a fast-paced environment

Preferred Qualification:

• Proven experience contributing to open-source projects, particularly in the database ecosystem (e.g., MySQL, PostgreSQL, Redis, MongoDB) or related technologies like Kafka, OpenSearch, or database migration tools.
• Exposure to cloud platforms (e.g., AWS, Azure, Google Cloud) and experience with multi-cloud or hybrid cloud environments.
• Basic Experience to distributed systems or containerized environments (e.g., Kubernetes)
• Hands-on experience with Infrastructure-as-Code tools such as Terraform, Helm, or Ansible.
• Contributions to open-source projects, technical blogs, or documentation related to databases or cloud-native technologies
• At least one of the Database Certifications, such as Oracle Certified Professional or Databases Administrator
• Exposure to one or more programming languages (PHP, Python, NodeJS) or a strong interest in developing coding skills.

JR: [2026-7645]

*This job is located in Hyderabad, India

#LI-Hybrid

Truveta provides unprecedented real-world data and real-time intelligence, powered by a dataset built with and owned by US health systems united in a mission of Saving Lives with Data. Together, we power breakthrough medical discoveries, accelerate regulatory-grade evidence, and improve patient care. Today, Truveta enables research on more than 130 million de-identified patients across the US.  

Achieving Truveta’s ambitious mission requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values.

Role Overview 

We are looking for an Engineer to support and enhance our Azure DevOps and GitHub platforms, enabling efficient and secure software development workflows. 

This role is ideal for someone with a solid development background and hands-on experience with CI/CD systems, repository management, and automation. You will work closely with engineering teams to improve developer productivity while maintaining platform reliability and governance. 

You will also support adoption of GitHub Copilot and modern developer tooling. 

Key Responsibilities 

• Administer and support GitHub repositories, organizations, and access controls.  

• Build and maintain CI/CD pipelines using Azure DevOps and GitHub Actions.  

• Support implementation of branching strategies and release workflows.  

• Help enforce repository policies, permissions, and governance standards.  

• Integrate basic security controls into pipelines (secrets handling, scanning).  

• Assist in rollout and usage of GitHub Copilot, including developer guidance.  

• Automate routine tasks to improve developer efficiency and reduce manual work.  

• Troubleshoot build, deployment, and pipeline issues.  

• Monitor pipeline performance and suggest improvements.  

• Work with engineering teams to improve build and deployment processes.  

• Maintain documentation and best practices for platform usage.  

Required Qualifications 

• 6–8+ years of experience in software engineering, DevOps, or platform support.  

• Solid development experience (ability to write and understand code).  

• Hands-on experience with:  

• Azure DevOps (Pipelines, Repos, Boards – basic to intermediate)  

• GitHub (repositories, Actions, workflows)  

• Good understanding of Git and branching strategies.  

• Experience working with CI/CD pipelines.  

• Basic scripting skills (Python, PowerShell, Bash, or similar).  

• Familiarity with GitHub Copilot or similar tools.  

Preferred Qualifications 

• Exposure to Azure cloud services.  

• Familiarity with infrastructure as code (Terraform, Bicep, ARM).  

• Basic understanding of containerization (Docker, Kubernetes).  

• Awareness of security practices in CI/CD pipelines.  

• Experience in enterprise or large team environments.  

What We’re Looking For 

• Strong problem-solving mindset with willingness to learn and grow.  

• Ability to work closely with developers and understand their needs.  

• Focus on automation and improving developer experience.  

• Good collaboration and communication skills.  

• Ownership of tasks with attention to reliability and quality.  

Truveta provides unprecedented real-world data and real-time intelligence, powered by a dataset built with and owned by US health systems united in a mission of Saving Lives with Data. Together, we power breakthrough medical discoveries, accelerate regulatory-grade evidence, and improve patient care. Today, Truveta enables research on more than 130 million de-identified patients across the US.  

Achieving Truveta’s ambitious mission requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values.

Responsibilities  

Incident Response 

• Handle investigation and response to security incidents across endpoints, identities, email, cloud workloads, and SaaS applications 

• Act as a senior escalation point for SOC analysts during complex or ambiguous security events 

• Participate in on-call rotations and provide senior-level escalation support when needed 

• Lead or contribute to post-incident reviews (RCA, postmortems) and track remediation actions to completion 

• Ensure incidents are accurately documented for audit, compliance, and operational learning 

• Maintain and improve incident response runbooks, playbooks, and escalation procedures 

• Support incident readiness activities, including tabletop exercises and response drills 

Detection Engineering & Automation 

• Develop, tune, and maintain Microsoft Sentinel analytics rules to improve detection quality and reduce false positives 

• Design and optimize KQL queries for investigations, threat hunting, and detection engineering 

• Integrate and maintain log sources and data connectors in Microsoft Sentinel, ensuring data quality and proper normalization 

• Build and maintain SOAR automation and playbooks (Logic Apps) for alert enrichment, triage, and response 

Proactive Security & Posture 

• Perform proactive threat hunting across Microsoft Sentinel and Defender data to identify emerging or stealthy threats 

• Monitor and continuously improve detection coverage and security posture (e.g., Secure Score, exposure signals) 

SOC Maturity & Collaboration 

• Track and report on SOC and incident metrics such as MTTD, MTTA, MTTR, alert volume, and detection effectiveness 

• Partner with engineering and infrastructure teams to drive long-term remediation and risk reduction 

• Contribute to the continuous improvement of SOC tooling, automation, and operational maturity 

• Help define and improve SOC processes, workflows, and standards 

Continuous Learning 

• Stay current on threat intelligence, attacker techniques (MITRE ATT&CK), and the Microsoft security roadmap 

Key Qualifications 

• The knowledge, skills, and abilities typically acquired through the completion of a Bachelor’s degree in Cyber Security, Computer Science, Information Security, Information Systems, or a related field, or equivalent practical experience. 

• 5+ years of experience in Security Operations (SOC), Incident Response, or Detection & Response role, with demonstrated ownership of complex security incidents. 

• Hands-on experience with Microsoft Sentinel (SIEM) and Microsoft Defender XDR (Defender for Endpoint, Identity, Office 365, Cloud Apps). 

• Proficiency in KQL (Kusto Query Language) for investigations, threat hunting, and detection engineering. 

• Experience designing, tuning, and maintaining SIEM detections and SOAR automation, including alert triage and response workflows. 

• Solid understanding of Azure cloud architecture, core services, and native security controls. 

• Familiarity with Azure Entra ID, identity security concepts, RBAC, and IAM-related threats. 

• Experience with handing high-severity security incidents, including cross-team coordination and stakeholder communication. 

• Familiarity with MITRE ATT&CK, threat actor techniques, and modern attack methodologies across cloud, identity, and endpoint environments. 

• Experience supporting on-call rotations and working in a 24/7 or follow-the-sun SOC environment. 

• Strong written and verbal communication skills, with the ability to explain technical issues to both technical and non-technical audiences. 

• Ability to mentor junior analysts and contribute to the continuous improvement of SOC processes and tooling. 

• Relevant certifications such as Microsoft Security Operations Analyst Associate, Azure Security Engineer Associate, SC-200, SC-100, CySA+, GCIH, GCIA, CISSP, or similar are strongly preferred. 

Why Truveta? 

Be a part of building something special. Now is the perfect time to join Truveta. We have strong, established leadership with decades of success. We are well-funded. We are building a culture that prioritizes people and their passions across personal, professional, and everything in between. Join us as we build an amazing company together. 

Truveta is committed to creating a diverse, inclusive, and empowering workplace. We believe that having employees, interns, and contactors with diverse backgrounds enables Truveta to better meet our mission and serve patients and health communities around the world. We recognize that opportunities in technology historically excluded and continue to disproportionately exclude Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, and LGBTQIA+ people. We strongly encourage individuals with these identities to apply even if you don’t meet all of the requirements. 

Truveta provides unprecedented real-world data and real-time intelligence, powered by a dataset built with and owned by US health systems united in a mission of Saving Lives with Data. Together, we power breakthrough medical discoveries, accelerate regulatory-grade evidence, and improve patient care. Today, Truveta enables research on more than 130 million de-identified patients across the US.  

Achieving Truveta’s ambitious mission requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values.

Role Overview 

We are looking for a Senior Security Engineer to drive vulnerability management and penetration testing across applications and infrastructure. 

This role is focused on hands-on identification, validation, and remediation of security issues, with an emphasis on building scalable processes and improving overall security posture. 

Key Responsibilities 

• Own and operate the vulnerability management lifecycle, including:  

• Continuous scanning (applications, infrastructure, dependencies)  

• Risk-based prioritization  

• Tracking and driving remediation  

• Perform penetration testing on web applications, APIs, and cloud environments.  

• Validate and triage vulnerabilities to eliminate false positives and ensure actionable findings.  

• Partner with engineering teams to fix vulnerabilities and prevent recurrence.  

• Implement and manage tools for:  

• SAST, DAST, and dependency scanning  

• Infrastructure and container scanning  

• Develop repeatable testing methodologies and automation.  

• Conduct adversarial testing and exploit validation to simulate real-world attack scenarios.  

• Track metrics and report on risk posture and remediation progress.  

• Contribute to improving secure development practices based on findings.  

Required Qualifications 

• 5–9+ years of experience in security engineering, vulnerability management, or penetration testing.  

• Hands-on experience with:  

• Web and API security testing  

• Common vulnerabilities (OWASP Top 10, misconfigurations, auth flaws)  

• Strong understanding of attack techniques and exploitation methods.  

• Experience with security scanning tools and frameworks.  

• Ability to analyze and validate vulnerabilities in real-world systems.  

• Familiarity with cloud environments (Azure preferred).  

Preferred Qualifications 

• Experience with automating security testing in CI/CD pipelines.  

• Familiarity with container and Kubernetes security.  

• Experience with bug bounty or red teaming.  

• Relevant certifications (e.g., OSCP, CEH, GWAPT).  

What We’re Looking For 

• Strong hands-on tester and problem solver.  

• Ability to go beyond tools and think like an attacker.  

• Focus on impact-driven security, not just findings. 

Truveta provides unprecedented real-world data and real-time intelligence, powered by a dataset built with and owned by US health systems united in a mission of Saving Lives with Data. Together, we power breakthrough medical discoveries, accelerate regulatory-grade evidence, and improve patient care. Today, Truveta enables research on more than 130 million de-identified patients across the US.  

Achieving Truveta’s ambitious mission requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values.

Role Overview 

• We are looking for a Senior Security Engineer to lead data security, threat modeling, and security reviews across our applications and platforms. 

• This role focuses on proactively identifying design-level risks, securing sensitive data, and ensuring systems are built with strong security foundations. You will work closely with engineering teams to influence architecture and embed security early in the development lifecycle. 

Key Responsibilities 

• Lead security design reviews for new and existing systems, identifying risks and driving secure architecture decisions.  

• Perform threat modeling for services and platforms, translating threats into actionable engineering requirements.  

• Define and implement data protection strategies, including:  

• Data classification and handling standards  

• Encryption (at rest/in transit)  

• Key management and secrets handling  

• Review application architectures and APIs for security weaknesses and design flaws.  

• Conduct third-party/vendor security assessments, ensuring risks are identified and mitigated.  

• Partner with engineering teams to remediate findings and improve system design.  

• Establish and evolve secure design patterns and guidelines for developers.  

• Integrate security into design and development workflows (shift-left).  

• Evaluate and secure AI/ML use cases, including risks such as data leakage and prompt injection.  

• Contribute to security standards, policies, and best practices across the organization.  

• Required Qualifications 

• 8–12+ years of experience in security engineering or application security.  

• Strong expertise in threat modeling and secure system design.  

• Deep understanding of:  

• Application security principles (OWASP Top 10, API security)  

• Data protection and privacy concepts  

• Authentication and authorization mechanisms  

• Experience conducting architecture and design-level security reviews.  

• Ability to read and understand code across common languages.  

• Strong communication skills to influence engineering teams.  

• Preferred Qualifications 

• Experience in cloud environments (Azure preferred).  

• Familiarity with secure SDLC practices and DevSecOps tooling.  

• Experience with regulated environments (e.g., healthcare, finance).  

• Knowledge of AI/ML security risks.  

• Relevant certifications (e.g., CISSP, CSSLP).  

• What We’re Looking For 

• Strong analytical thinker who can identify risks early in design.  

• Ability to translate security into practical engineering guidance.  

• Comfortable working across teams and influencing decisions.  

Truveta provides unprecedented real-world data and real-time intelligence, powered by a dataset built with and owned by US health systems united in a mission of Saving Lives with Data. Together, we power breakthrough medical discoveries, accelerate regulatory-grade evidence, and improve patient care. Today, Truveta enables research on more than 130 million de-identified patients across the US.  

Achieving Truveta’s ambitious mission requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values. 

Who We Need  

Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges. We are seeking candidates inspired by the opportunity to securely apply data in the development of real-world health solutions. Beyond core capabilities, we seek problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference.  We do things the right way. Our commitment to security and compliance assurance cannot be stressed enough. This position is critical to ensuring we are successful. 

If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you.  

This Opportunity  

The successful candidate will design and support solutions that support the company’s Digital Workplace strategy. They will work on leading edge technologies that help modernize endpoint management by leveraging the cloud to quickly deliver end-user improvements. 

Responsibilities: 

• Device Management: Define, implement and maintain endpoint hardening baselines for Windows, macOS, and Linux systems with MDM such as Microsoft Intune, and JAMF. 

• Policy & Hardening: Develop and enforce security policies, standards, and procedures for all endpoint devices. Implement system hardening configurations based on industry best practices. 

• Deploy & Manage Security Tools: Implement, configure, and maintain endpoint security solutions, including Endpoint Detection and Response (EDR), Extended Detection and Response (XDR), antivirus/anti-malware software, and host-based firewalls. 

• Incident Response: Collaborate with IT and Security team to respond to endpoint-related incidents. Triage, remediate, and contain security incidents and threats on endpoints. Perform forensic analysis when necessary. 

• Vulnerability Management: Manage the endpoint vulnerability lifecycle, from discovery and assessment to remediation, using scanning tools and patch management systems. 

• Patch Management: Design and oversee the deployment of updates, security patches for operating system and applications. 

• Automation & Scripting: Develop scripts and automation (e.g., using Python, PowerShell) to streamline security operations, automate repetitive tasks, and improve response times. 

• AI Protection: Secure endpoints used for AI development, including devices accessing model weights, training data, and production inference systems, implementing guardrails on AI tool usage (e.g., prompt injection prevention in local LLM dev tools, restricted plugins/add-ons). 

• Data Loss Prevention: Enforce data loss prevention (DLP) and encryption policies on devices used to handle sensitive AI training datasets, including PHI/PII and proprietary corporation data. 

• On-call: Ability to participate in On-call rotation. 

• On-site: This position requires daily onsite work at Truveta office in Hyderabad. 

Qualifications 

• Experience: 3-5+ years of hands-on experience in an endpoint security, cybersecurity engineering, or similar role. 

• Technical Proficiency: Deep understanding of modern operating systems (Windows, macOS) and their architecture, configuration and deployment in a large enterprise environment. 

• Cloud Experience: Strong hands-on experience on Azure Cloud PC, VM, Azure Firewall and Azure Networking. 

• MDM Expertise: Strong hands-on experience on Microsoft Intune and JAMF administration, such as device enrollment, OS upgrade/patch, configuration, profile.  

• Policy Management: Define and assign compliance/security policies to ensure corporation devices meet organizational security standards. 

• Application Management: Strong hands-on experience on applications control, deployment, patch and upgrade. 

• EPM: Proven experience with industry-leading EPM platforms such as CyberArk and BeyondTrust to control user privileged access and provide advanced threat protection and vulnerability management. 

• Networking: Solid understanding of TCP/IP IPv4/v6, experience of office network (Routing / Switching / WAN, Wi-Fi & Security) management and network security concepts. 

• Security Principles: Strong knowledge of cybersecurity frameworks (e.g., NIST, MITRE), threat intelligence, and incident response methodologies.  

• Compliance: Experiences with SOC 2 Type 2, HITRUST, and ISO compliance frameworks. Interact with the compliance team to ensure the company compliant and remediate gaps during compliance finding and controls. 

• Collaboration: Excellent verbal and written communication/presentation, ability to explain complex technical concepts to both technical and non-technical audiences. 

Why Truveta?   

Be a part of building something special. Now is the perfect time to join Truveta. We have strong, established leadership with decades of success. We are well-funded. We are building a culture that prioritizes people and their passions across personal, professional, and everything in between. Join us as we build an amazing company together.   

We offer:   

• Interesting and meaningful work for every career stage   

• Competitive compensation   

• Comprehensive benefits with strong medical, dental, and vision insurance plans  

• 401K plan  

• Professional development for continuous learning   

• Work/life autonomy via flexible work hours and flexible paid time off  

• Generous parental leave  

• Regular team activities (virtual and in-person as soon as we are able)  

Truveta is committed to creating a diverse, inclusive, and empowering workplace. We believe that having employees, interns, and contactors with diverse backgrounds enables Truveta to better meet our mission and serve patients and health communities around the world. We recognize that opportunities in technology historically excluded and continue to disproportionately exclude Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, and LGBTQIA+ people. We strongly encourage individuals with these identities to apply even if you don’t meet all of the requirements. 

Truveta provides unprecedented real-world data and real-time intelligence, powered by a dataset built with and owned by US health systems united in a mission of Saving Lives with Data. Together, we power breakthrough medical discoveries, accelerate regulatory-grade evidence, and improve patient care. Today, Truveta enables research on more than 130 million de-identified patients across the US.  

Achieving Truveta’s ambitious mission requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values. 

This job requires daily onsite work at our headquarters in Hyderabad.   

Who we need  

Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges. We are seeking candidates inspired by the opportunity to securely apply data in the development of real-world health solutions. Beyond core capabilities, we seek problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference.  

We do things the right way. Our commitment to security, privacy, and compliance is foundational to the trust our members, customers, and partners place in us. This position is critical to protecting the infrastructure behind the most representative, complete, and timely source of linked patient data in the US. 

If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you.  

This opportunity  

Success in the healthcare industry is predicated on a foundation of trust. We demonstrate our trustworthiness as stewards of health data through three foundational pillars: security, privacy, and compliance.   

At Truveta, data security is not just an internal requirement; it is essential to enabling trusted research, regulatory-grade evidence, and responsible innovation at scale. Truveta has achieved HITRUST r2 certification, completed a SOC 2 Type 2 examination, and maintains ISO 27001 certification, with ISO 27701 and ISO 27018 extensions. These certifications reflect a rigorous, independently assessed approach to managing risk, protecting sensitive data, and maintaining the controls required for a highly trusted research environment. 

Responsibilities: 

• Design and implement Azure cloud-based infrastructure, including using tools for infrastructure as code(IaC) and automation to meet technical, security and business needs. 

• Design and implement Azure cloud environments (tenant, subscription, VM, storage account, databases, networking, firewalling) optimized for AI/ML workloads. 

• Manage and maintain Azure Networking, Azure firewalls/VPN and associated policies/rules, Web Application Firewall, Application Gateway, Front Door, VNET peering, ensuring security, availability, scalability, and performance. 

• Secure Azure Kubernetes clusters, containers, and images. 

• Establish and enforce Azure security policies, manage access controls, and ensure the infrastructure complies with relevant regulations. 

• Automate tenant and infrastructure provisioning, deployments, and other routine tasks to increase efficiency. 

• Monitor Azure cloud resources, analyze performance, and troubleshoot issues as they arise. 

• Perform incident troubleshoot and problem resolution for office network, cloud infrastructure, and own postmortems. 

• Work with Engineering teams and external teams, gather requirements, develop and integrate cloud solutions and support business needs. 

• Actively participate in architecture, code reviews, presentations, share learns and best practices to enable flawless deployment and quality operations. 

• Evaluate and implement new security features/services/products to secure Truveta Azure infrastructure. 

• Support innovation and cost management by developing new ideas for Azure cloud infrastructure and related tools. 

• Interact with compliance team to deliver compliance certificates and remediate gaps during compliance finding and controls. 

Qualifications  

• A minimum bachelor's in computer science, Software Engineering, Electrical or Electronics Engineering, Information Systems, or equivalent 

• 5+ years’ experience in public cloud networking & security design, implementation & support 

• Experience of TCP/IP IPv4/v6, office network (Routing/Switching/WAN, Wi-Fi & Security) management 

• 3+ years automation experience in Azure Cloud Networking / Azure DevOps or GitHub CI/CD pipelines in any of the following: Python, PowerShell, Terraform, Bicep, YAML template 

• 3+ years network security practices in on-premises and/or cloud environment 

• Experience managing and supporting Windows Desktop OS, MacOS, managed endpoint administration at scale across an enterprise sized environment 

• Understanding the Windows Desktop/Mac OS packaging, scripting, and automated deployment tools, such as Microsoft Intune and Jamf. 

• Ability to participate in on-call rotation 

Preferred qualifications  

• Experience in implementation & securing platforms/services in one or more public clouds (Azure, AWS, GCP)  

• Self-starter with proven ability to develop creative solutions that enable customers and cost efficiency 

• Interest and ability to research new and emerging technologies to better solve cloud infrastructure problems or improve security posture 

• Certifications in Cloud/Network/Security (such as Azure AZ500, AZ700, Cisco CCNA/CCNP, Fortinet NSE 3-6, Palo Alto PCNSE, etc.) 

Sr. Security Engineer - IAM 

Truveta provides unprecedented real-world data and real-time intelligence, powered by a dataset built with and owned by US health systems united in a mission of Saving Lives with Data. Together, we power breakthrough medical discoveries, accelerate regulatory-grade evidence, and improve patient care. Today, Truveta enables research on more than 130 million de-identified patients across the US.  

Achieving Truveta’s ambitious mission requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values. 

This job requires daily onsite work at our headquarters in Hyderabad.   

Who We Need 

Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges. Beyond core capabilities, we are seeking problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference. If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you. 

If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you. 

This Opportunity 

Success in the healthcare industry is predicated on a foundation of trust. We demonstrate our trustworthiness as stewards of health data through three foundational pillars: security, privacy, and compliance. 

The successful candidate will design, implement, and support solutions that support the company’s Digital Workplace strategy. They will work on leading edge technologies that help modernize endpoint management by leveraging the cloud to quickly deliver end-user improvements. 

Responsibilities  

• Identity Lifecycle & Access Management 

• Manage and improve provisioning, de-provisioning, and modification processes for user accounts and service principals across cloud and enterprise systems. 

• Conduct access reviews, entitlement cleanups, and role evaluations to ensure least-privilege access. 

• Identify gaps in lifecycle processes and recommend enhancements or workflow automation opportunities.

• Access Requests & Role Governance 

• Process and validate access requests, ensuring alignment with RBAC models, security policies, and job function requirements. 

• Contribute to the development and refinement of RBAC roles, access policies, and approval workflows. 

• Partner with stakeholders to analyze access patterns and propose more efficient and secure role structures.

• Application Integration & IAM Enablement 

• Support onboarding applications into IAM systems, including SSO configuration, SCIM provisioning, OAuth app integration, and secure authentication setup. 

• Work with application and engineering teams to ensure proper identity integration and consistent enforcement of IAM standards. 

• Assist with evaluating and implementing new IAM tools or capabilities as the organization evolves.

• Security Controls & Identity Governance 

• Implement and support IAM security controls such as MFA, Conditional Access policies, PIM, and identity governance features. 

• Monitor for identity threats, misconfigurations, and anomalies; proactively recommend remediation steps. 

• Participate in maturing identity governance processes such as certification campaigns, privileged access workflows, and separation-of-duty reviews. 

• Incident Response & Operational Support 

• Troubleshoot and resolve identity-related issues with moderate complexity, including authentication failures, directory sync issues, and access conflicts. 

• Investigate identity-related security alerts and coordinate escalation with Security Operations team as needed. 

• Provide SME support to IT, security, and engineering teams for IAM-related questions and problems.

• Compliance, Auditing & Reporting 

• Support internal and external audits by preparing access-related evidence, reports, and documentation. 

• Ensure IAM controls and workflows meet regulatory, security, and policy requirements. 

• Develop periodic reports on access activity, privileged accounts, anomalies, and IAM policy adherence.

• Documentation, Knowledge Sharing & Process Improvement 

• Maintain accurate and detailed documentation of IAM processes, workflows, configurations, and standards. 

• Contribute to internal knowledge bases, runbooks, training materials, and user guides. 

• Continuously evaluate IAM processes and tools to identify opportunities to streamline, standardize, or automate. 

Key Qualifications 

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to Computer Science, Information Security and Information Systems. 

• 5+ years of hands-on experience in an Identity and Access Management (IAM) role, with a strong focus on Azure environments. 

• Strong understanding of Azure Entra ID (Azure Active Directory), including Conditional Access, MFA, Identity Governance, PIM, directory services, and RBAC. 

• Experience supporting SSO integrations and identity protocols such as SAML, OAuth 2.0, OpenID Connect, and SCIM provisioning. 

• Ability to analyze and improve access models, workflows, and entitlements, applying least privilege and zero-trust principles. 

• Proficiency with PowerShell or similar scripting tools to automate IAM tasks and streamline operations. 

• Experience monitoring for identity-related threats, anomalous login behavior, and misconfigurations in cloud IAM environments. 

• Working knowledge of IT/security governance and compliance frameworks (e.g., SOC 2, ISO 27001, NIST) and experience supporting audits or access reviews. 

• Strong troubleshooting and diagnostic skills for identity issues involving authentication, authorization, directory sync, and permissions. 

• Excellent written and verbal communication skills, including the ability to work cross-functionally with engineering, IT, and security teams. 

• Relevant certifications preferred, such as Microsoft SC-300 (strongly preferred), AZ-104, AZ-500, or Security+. 

• Ability to work effectively in a fast-paced environment, handle multiple priorities, and take ownership of IAM responsibilities. 

• This position requires onsite work at Hyderabad, India. 

Why Truveta? 

Be a part of building something special. Now is the perfect time to join Truveta. We have strong, established leadership with decades of success. We are well-funded. We are building a culture that prioritizes people and their passions across personal, professional, and everything in between. Join us as we build an amazing company together. 

Truveta is committed to creating a diverse, inclusive, and empowering workplace. We believe that having employees, interns, and contactors with diverse backgrounds enables Truveta to better meet our mission and serve patients and health communities around the world. We recognize that opportunities in technology historically excluded and continue to disproportionately exclude Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, and LGBTQIA+ people. We strongly encourage individuals with these identities to apply even if you don’t meet all the requirements. 

Senior IT Engineer – Network & Endpoint Infrastructure 

Truveta provides unprecedented real-world data and real-time intelligence, powered by a dataset built with and owned by US health systems united in a mission of Saving Lives with Data. Together, we power breakthrough medical discoveries, accelerate regulatory-grade evidence, and improve patient care. Today, Truveta enables research on more than 130 million de-identified patients across the US.  

Achieving Truveta’s ambitious mission requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values. 

This job requires daily onsite work at our headquarters in Hyderabad, India.  

Role Overview 

We are looking for a Senior IT Engineer to manage and support enterprise network infrastructure, endpoint devices, and secure connectivity solutions. This role is responsible for maintaining reliable local network operations, firewall management, and secure access technologies, including Zscaler and Meraki environments. 

Key Responsibilities 

• Manage and support local network infrastructure (LAN/WAN, switching, routing, Wi-Fi) 

• Configure and maintain firewalls and network security controls 

• Administer and troubleshoot Cisco Meraki devices (MX, MS, MR) 

• Manage Zscaler (ZIA/ZPA) for secure internet and private application access 

• Monitor network performance, availability, and security posture 

• Troubleshoot network issues and provide L2/L3 support 

• Implement network segmentation and access controls 

• Support VPN, remote access, and secure connectivity solutions 

• Collaborate with security teams to enforce policies and controls 

• Maintain documentation for network architecture and configurations 

• Ensure high availability and disaster recovery readiness 

• Participate in incident response for network-related issues 

Required Qualifications 

• 6–10+ years of experience in IT/network engineering 

• Strong knowledge of networking fundamentals (TCP/IP, DNS, DHCP, routing, switching) 

• Hands-on experience with firewalls and network security 

• Experience with Cisco Meraki (dashboard, configuration, troubleshooting) 

• Experience with Zscaler (ZIA/ZPA) 

• Strong troubleshooting and problem-solving skills 

• Experience supporting enterprise environments 

Preferred Qualifications 

• Experience with cloud networking (Azure preferred) 

• Familiarity with Zero Trust networking concepts 

• Experience with monitoring tools and network analytics 

• Certifications (CCNA, CCNP, Zscaler certifications) 

What We’re Looking For 

• Strong hands-on network engineer 

• Ability to troubleshoot complex issues quickly 

• Ownership mindset and reliability 

• Good communication and collaboration skills 

Why Truveta?   

Be part of a team building something that matters. At Truveta, we are building the data and intelligence platform to transform medical research, accelerate evidence generation, and improve patient care in pursuit of our mission of Saving Lives with Data. We bring together deep expertise across health, technology, and data science, and we are building a culture grounded in purpose, collaboration, and continuous learning. 

We offer:   

• Interesting and meaningful work for every career stage   

• Competitive compensation   

• Comprehensive benefits with strong medical, dental, and vision insurance plans  

• Professional development for continuous learning   

• Work/life autonomy via flexible work hours and flexible paid time off  

• Generous parental leave  

• Regular team activities (virtual and in-person as soon as we are able)  

Truveta is committed to creating a diverse, inclusive, and empowering workplace. We believe that having employees, interns, and contactors with diverse backgrounds enables Truveta to better meet our mission and serve patients and health communities around the world. We recognize that opportunities in technology historically excluded and continue to disproportionately exclude Black and Indigenous people, people of color, people from working class backgrounds, people with disabilities, and LGBTQIA+ people. We strongly encourage individuals with these identities to apply even if you don’t meet all of the requirements. 

Job Title: Senior Data Engineer

Job Location: Hyderabad, India

Job Type: Full-time

Work Mode: (Hybrid – we operate from the office 1 day a week as of now and might change to 2 days depending on the need).

Company : Coeo Ltd.,

About the company: 

Coeo are trusted data management and analytics experts, delivering technology strategy and support for business. The team have deep technical and comraderies experience working with Microsoft Data Services to help our clients optimize their costs and maximize the benefits from their investments in these technologies. Coeo has been established for over 17 years and has offices in Reading, UK and Hyderabad, India. We are exclusively focused on Microsoft technologies. Our mission is to “help our clients predict their future” through the better use of data, technology, people, and processes. To do this our business has always focused on:

• Data Managed Services
• Data Platform Consultancy
• Analytics Consultancy
• Artificial Intelligence Consultancy
• Adoption and Change Management

But above all, Coeo’s most important asset is its people, and at Coeo we are really focused on investing time, attention, and resources into building a culture that truly values its people.

We are growing our teams in India to support our ongoing customer requirements in Managed Services, Consulting and Development.

Coeo is recruiting a strong Senior Data Engineer; we’ll give you the opportunity to grow and develop your capabilities as well as support you through Microsoft certifications. You’ll have experience in:

• Developing low to high complexity, secure, governed, high quality and efficient data pipelines from a variety of on and off premise, internal and external data sources.
• Ensuring that data is cleansed, mapped, transformed, and optimized for storage to meet requirements for business and technical use cases.
• Building data observability and data quality by design into all Data pipelines, promoting self-testing pipelines that proactively identify processing issues or discrepancies.
• Take all requirements into account when creating a proposal
• Understanding and evaluating the organizational impact of new technologies and digital services
• Troubleshooting and resolving issues

You may be building solutions that transform data into data lake storage areas, physical database models and reporting structures across data lakes, Datawarehouse, business intelligence systems and analytics applications. You may also be required to carry out unit testing of your own code and peer testing of others to ensure appropriate quality.

Experience

• Experience working with large, event-based, datasets in an enterprise environment.
• Minimum 6 years within an Azure or SQL Data Engineering environment
• Engineering and database skills in SQL Server and/or Azure (Data Factory, Synapse) and the associated ETL technologies.
• Experience developing, driving & maintaining Data Integration Roadmaps and best practices.
• Overall responsibility of all technical business requirements, gathering deliverables and implementation.
• Ability to deliver high-to-low level designs for Data Solutions and have a good understanding of the full data lifecycle.
• Hands-on experience in designing and developing scripts for custom ETL processes and automation in Azure Data Factory, Azure Databricks, Azure Synapse, Python, Pyspark etc.
• Hands-on experience designing and developing stored procedures/functions and leveraging ETL packages/workflows
• Expertise in Cloud related Big Data integration and infrastructure tech stack using Azure Databricks & Apache Spark framework
• Well-versed with scripting languages such as Python
• Experience in Continuous Integration / Continuous Delivery (CI/CD).
• Experience working in an agile environment and self-managing teams.
• Understanding and practical knowledge of testing techniques and tools

Desired Skills

• Big Data
• Azure
• Spark
• Python
• Azure Databricks
• Azure Synapse
• Microsoft Fabric
• Azure Data Factory
• SQL Server

Benefits

• Company bonus scheme driven by yours and our success
• Comprehensive benefits package
• We care about your wellbeing so have invested resources and training help to ensure you can be at your best with us
• Very friendly, inclusive culture, family-feel and strong camaraderie
• Company growth and new projects mean on going career progression options
• Up to date technology, so collaboration has never been easier
• Cutting edge technology projects – exciting goals ahead!

Diversity and Inclusion:

Coeo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds and strive to ensure that everyone feels valued, respected, and supported. If you require any adjustments or additional support during the interview process, please let us know, and we will be happy to accommodate your needs.

How to Apply:

Click Apply or visit our Careers page at www.coeo.com. or you can send your resume to krishna.chaitanya@coeo.com

What We Need

NetBrain is looking for a DevOps Engineer who will combine deep network domain knowledge of current operational challenges. In this role, You'll focuses on AWS cloud infrastructure, automation, and secure deployments.NetBrain has a global presence with offices worldwide. There are opportunities for employees with top performance to transfer to other offices in the future. 

What You'll Do

• Collaborate with product, development and security teams to deliver solutions efficiently and securely.
• Design, deploy and manage scalable AWS cloud infrastructure, using advanced scripts and tools to ensure the implementation of infrastructure as code (using Terraform, CloudFormation or AWS CDK).
• Build and maintain CI/CD pipelines with automated testing and deployment gating (CodePipeline, CodeBuild, Github Actions or Jenkins).
• Automate provisioning and deployments for microservices and serverless workloads.
• Establish monitoring, tracing and alerting with CloudWatch, Prometheus/Grafana, Datadog and X-Ray.
• Implement centralized logging.
• Manage IAM roles, policies and enforce least-privilege access and implement encryption (at rest and in transit), secure APIs and AWS WAF.
• Integrate container security practices while supporting compliance efforts with automated controls and documentation.
• Configure and manage VPCs, subnets, routing, NAT gateways and secure connectivity.
• Design and maintain highly available multi-AZ and multi-region architectures.
• Develop and test backup and disaster recovery strategies (AWS Backup, RDS snapshots, S3 versioning).
• Respond to incidents, perform root cause analysis and implement preventative measures.
• Maintain clear technical documentation, runbooks and onboarding guides.

Who You Are

• 5 years of experience with cloud-related technologies such as AWS, Azure, or Google Cloud with a bachelor’s degree; or 3 years and a master’s degree.
• Expertise in programming in Python, Ruby, or Bash scripting languages.
• Solid understanding of CI/CD tools.
• AWS Professional  Certification is a plus.
• Familiar with the provision and configuration using management tools (e.g., Puppet, Chef, Ansible).
• Familiar with application monitoring tools like ELK, Splunk, or Datadog.
• Familiar with IaC such as Terraform or CloudFormation.
• Experience with SAAS project implementation. 

Truveta provides unprecedented real-world data and real-time intelligence, powered by a dataset built with and owned by US health systems united in a mission of Saving Lives with Data. Together, we power breakthrough medical discoveries, accelerate regulatory-grade evidence, and improve patient care. Today, Truveta enables research on more than 130 million de-identified patients across the US.  

Achieving Truveta’s ambitious mission requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values. 

Role Overview 

We are looking for a Principal Security Engineering Manager to own and drive security across applications, cloud infrastructure, and platform operations. 

This role requires a hands-on technical leader who can design and implement security controls end-to-end while partnering closely with engineering teams. The ideal candidate brings a strong mix of software engineering, cloud architecture, and security expertise, with the ability to scale security practices in a modern, cloud-native environment. 

Key Responsibilities 

• Lead the design and implementation of security controls across the full technology stack, including applications, services, and cloud infrastructure.  

• Establish and drive secure development practices, integrating security into CI/CD pipelines and developer workflows.  

• Own programs for identifying and addressing risks, including:  

• Vulnerability discovery and remediation  

• Application and infrastructure testing  

• Continuous validation of security posture  

• Define and implement data protection strategies, including encryption, access controls, and data handling standards.  

• Conduct and govern security assessments for both internally developed systems and external vendors/partners.  

• Build and enhance identity and access control systems, ensuring least privilege and strong authentication mechanisms.  

• Develop and mature logging, monitoring, and detection capabilities to identify and respond to threats effectively.  

• Strengthen threat detection and incident response readiness through automation, telemetry, and engineering-driven approaches.  

• Design and secure cloud and network architectures, including edge protection, traffic filtering, and service isolation.  

• Drive adoption of modern security architectures such as zero trust and defense-in-depth.  

• Integrate security into emerging technologies, including AI/ML systems, ensuring protection against data leakage and model abuse.  

• Partner with engineering, platform, and product teams to embed security into system design and architecture decisions.  

• Lead by example as a hands-on engineer, contributing to design reviews, code, and automation where needed.  

• Mentor and guide engineers, raising the overall security and engineering maturity of the organization.  

Required Qualifications 

• 12–16+ years of experience in security engineering, software engineering, or cloud security.  

• Strong background in software development or DevOps, with the ability to build or review code and automation.  

• Deep understanding of:  

• Secure application design and common vulnerabilities  

• Cloud platforms (Azure preferred) and distributed systems  

• Identity systems and access control models  

• Monitoring, detection, and response mechanisms  

• Network and edge security principles  

• Experience implementing security at scale in cloud-native environments.  

• Proven ability to balance strategic thinking with hands-on execution.  

• Strong communication skills with the ability to influence engineering and leadership teams.  

Preferred Qualifications 

• Experience in regulated environments (e.g., healthcare, finance).  

• Familiarity with modern AI/ML security considerations.  

• Experience with large-scale telemetry and detection systems (e.g., SIEM platforms).  

• Knowledge of industry standards and compliance frameworks.  

• Relevant certifications (e.g., CISSP, OSCP, cloud security certifications).  

What We’re Looking For 

• A builder and problem-solver who can operate across multiple layers of the stack.  

• Someone who naturally bridges engineering and security rather than treating them separately.  

• A leader who can simplify and unify security practices across teams.  

• Strong ownership mindset with the ability to drive outcomes in a complex environment. 

The Role

We are looking for an elite engineer who builds like a hacker and communicates like a consultant. You will not just be building models in a notebook; you will be deployed to the front lines to build, architect, and ship end-to-end Agentic AI products directly for our most strategic customers.

This is a high-stakes role. You will face "tricky" customers who have vague requirements and high expectations. Your job is to translate their chaos into technical order, write production-grade code, and deploy autonomous agents that solve their actual business problems.

What You Will Do

• Build & Deploy (60%):

Design and ship full-stack AI applications. You own the pipeline from data ingestion to the LLM inference layer to the frontend interface.

Architect autonomous agentic workflows (using frameworks like LangChain, LangGraph, or custom implementations) that can reason, plan, and execute complex tasks.

Write robust, clean, and highly testable code (Python/Typescript). "It works on my machine" is not acceptable; it must work in the customer's restricted cloud environment.

Handle DevOps and MLOps constraints: Dockerizing agents, managing Kubernetes clusters, and optimizing inference latency.

• Customer Engineering (40%):

Serve as the technical face of the company for our most demanding accounts.

Navigate complex stakeholder environments. You will push back on unrealistic demands, clarify ambiguous requirements, and steer "tricky" customers toward technically feasible solutions without breaking rapport.

Translate technical constraints into business value for non-technical executives.

Generate high-quality data for our customers and ability to review the data generated by other experts. This is one of the most critical aspects of the role.

The "Must-Haves"

• Experience: 8–12 years of total engineering experience. You started as a strong Software Engineer and evolved into an AI specialist.
• Education: B.S./M.S. in Computer Science, Math, or Physics from a top-tier institution (IIT, MIT, Stanford, Harvard, Berkeley, CMU, or similar global top-ranking universities).
• Deep AI Fluency: You aren't just calling APIs. You understand RAG implementation nuances, vector database optimization, fine-tuning (LoRA/PEFT), and the architecture of agentic loops.
• Production Engineering: Experience with end-to-end deployment (AWS/GCP/Azure, CI/CD pipelines, Terraform, Docker).

The "Why You" (Soft Skills)

• Thick Skin & High EQ: You don't get flustered when a customer changes their mind for the third time in a week. You can hold your ground with a CTO and explain "why not" to a CEO.
• Extreme Attention to Detail: You catch the edge cases that others miss. You obsess over error handling, retry logic in agents, and data privacy.
• Grit: You enjoy the "messy" work of integrating legacy enterprise data just as much as prompting the latest model.

What will set you apart

• Public Code: A visible GitHub footprint is very helpful. We want to see your side projects, your contributions to open source, or your experiments with LLMs. Please include your GitHub link in your application.

Tech Stack

• Languages: Python (Expert).
• AI/Data (Expertise in all is not required): PyTorch, LangChain, LlamaIndex, Pinecone/Weaviate, OpenAI/Anthropic APIs, HuggingFace.
• Infra (Expertise in all is not required): Kubernetes, Terraform, AWS/GCP.

About the role: 

Turing is looking for people with LLM experience to join us in solving business problems for our Fortune 500 customers. You will be a key member of the Turing GenAI delivery organization and part of a GenAI project. You will be required to work with a team of other Turing engineers across different skill sets. In the past, the Turing GenAI delivery organization has implemented industry leading multi-agent LLM systems, RAG systems, and Open Source LLM deployments for major enterprises. 

Required skills

• 8 + years of professional, hands-on engineering experience, including 4–6+ years specializing in building and deploying AI/ML models and systems.
• 1+ year of experience in developing Generative AI (LLM) applications using techniques like prompt engineering, RAG, and/or agents.
• Expert in architecting GenAI applications/systems using various frameworks & cloud services
• Good proficiency in using various cloud services from Azure, GCP, or AWS for building the GenAI applications
• Expert proficiency in programming skills in Python, Langchain/Langgraph and SQL is a must.
• Experience in driving the engineering team toward a technical roadmap.
• Excellent communication skills to effectively collaborate with business SMEs

Roles & Responsibilities

• Build the technical roadmap given a business requirement and own the delivery of the same.
• Lead the engineering team toward a technical roadmap and ensure timely execution of the roadmap to achieve customer satisfaction. 
• Develop and optimize LLM-based solutions: Lead the design, training, fine-tuning, and deployment of large language models, leveraging techniques like prompt engineering, retrieval-augmented generation (RAG), and agent-based architectures.
• Codebase ownership: Maintain high-quality, efficient code in Python (using frameworks like LangChain/LangGraph) and SQL, focusing on reusable components, scalability, and performance best practices.
• Cloud integration: Aide in deployment of GenAI applications on cloud platforms (Azure, GCP, or AWS), optimizing resource usage and ensuring robust CI/CD processes.
• Cross-functional collaboration: Work closely with product owners, data scientists, and business SMEs to define project requirements, translate technical details, and deliver impactful AI products.
• Mentoring and guidance: Provide technical leadership and knowledge-sharing to the engineering team, fostering best practices in machine learning and large language model development.
• Continuous innovation: Stay abreast of the latest advancements in LLM research and generative AI, proposing and experimenting with emerging techniques to drive ongoing improvements in model performance.

Education

• Bachelor's, Master's, or Ph.D. in Computer Science, Engineering, or a related technical field.

Senior Data (Platform) Engineer 

Location: Hyderabad | Department: Technology, Data 

About the Role 

Are you passionate about building reliable, scalable data platforms that make analytics and AI development easier? As a Senior Data Platform Engineer, you will be hands-on in building, operating, and improving our core data platform and AI/LLM enablement tooling. 

You’ll focus on infrastructure, orchestration, CI/CD, and reusable frameworks that support analytics engineering and AI-driven use cases. You’ll work closely with Analytics Engineering and Insights teams and support other departments as they integrate with our data systems. 

What You'll Do 

Data Platform & Infrastructure

• Build, deploy, and operate cloud infrastructure for data and AI workloads using Infrastructure as Code (Terraform).
• Provision and manage cloud resources across development, staging, and production environments.
• Develop and maintain CI/CD pipelines for data transformations, orchestration workflows, and platform services.
• Operate and scale containerized workloads on Kubernetes, including Airflow, internal APIs, and AI/LLM services.
• Troubleshoot and resolve infrastructure, pipeline, and orchestration failures to ensure platform reliability.
• Maintain and support existing ML services and pipelines to ensure stability and reliability (No expectation to design or develop new ML models or training pipelines).
• Continuously monitor and optimize platform performance and cost. 

Framework, Tooling and Enablement

• Build and maintain reusable frameworks and patterns for dbt, Airflow, Cloud data warehouses (Snowflake, BigQuery, Redshift, Databricks, etc.), Internal data and AI APIs
• Build and support infrastructure and pipelines for AI/LLM-based use cases, including orchestration, integration, and serving.
• Improve developer experience for Analytics Engineering and Insights teams by reducing friction in local development, deployments, and production workflows.
• Create and maintain technical documentation and examples to support self-service analytics and data development. 

What You’ll Need 

Technical Skills & Experience

• 5+ years of experience in data engineering, platform engineering, or similar hands-on roles.
• Strong programming skills in Python and SQL.
• Hands-on experience with:
  • Terraform
  • Airflow
  • dbt
  • Kubernetes
  • Cloud platforms (AWS, Google Cloud, or Microsoft Azure)
  • CI/CD pipelines (GitHub Actions, GitLab CI, CircleCI, etc.)
  • Cloud data warehouses (Snowflake, BigQuery, Redshift, Databricks, etc.) 
• Strong understanding of analytical data models and how analytics teams consume data.
• Experience integrating and operating LLM-based pipelines and services (not model training). 

Soft Skills & Collaboration

• Strong problem-solving skills and ability to debug complex platform issues.
• Strong preference for declarative development, with the ability to clearly separate what a system should do from how it is implemented.
• Clear communicator who can work effectively with both technical and non-technical stakeholders.
• Pragmatic, ownership-driven mindset with a focus on reliability and simplicity. 

Why Join Us? 

We welcome people from all backgrounds who seek the opportunity to help build a future where we connect the dots for international property payments. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world of PropTech forward, together. 

Redpin, Currencies Direct and TorFX are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Are you a passionate security defender eager to outsmart advanced threats and fortify the future of secure digital work? At Ivanti, as a Senior ThreatOps Analyst, you will be at the very heart of our security operations—actively driving innovation in threat detection, incident response, and intelligence gathering to protect organizations worldwide. Join our collaborative, forward-thinking team and make a tangible impact as you defend, respond, and shape security in an ever-evolving digital landscape. Your expertise will help protect countless users, safeguard mission-critical services, and enable secure innovation without boundaries.

Why this role matters

As a Senior ThreatOps Analyst at Ivanti, you will play a mission-critical role in the security of our cloud and on-premises environments. Your efforts inform and empower Ivanti’s ability to detect, investigate, and respond to emerging threats—ensuring our technology remains trusted, resilient, and ready for the challenges of tomorrow.

What you’ll do:

• Lead and execute security incident response, leveraging your deep expertise to manage and mitigate threats across Ivanti’s global footprint.
• Uncover both known and unknown threats using advanced incident response techniques, threat hunting, threat intelligence, and a strong understanding of attacker TTPs.
• Conduct thorough investigations involving external attacks, insider threats, and digital forensics, ensuring stakeholders stay informed with comprehensive reporting.
• Analyze security logs from diverse sources (SIEM, EDR, DLP, email threat detection, and cloud platforms such as Azure, AWS, and GCP), proactively identifying and disrupting potential threats before impact.
• Develop detection content, craft automation to streamline and elevate security response efficiency, and improve our overall detection and response capabilities.
• Provide actionable risk mitigation strategies, recommendations, and thorough documentation to enhance Ivanti’s security posture.
• Work closely with Senior Threat Analysts, the Incident Response Manager, and the Security Architecture team to coordinate, escalate, and resolve information security events.
• Contribute to knowledge sharing and mentorship within the team to build collective expertise in modern cyber defense.

What you will bring:

• Bachelor’s degree in Information Systems, MIS, Computer Science, Cybersecurity, or a related technical field.
• 7+ years’ experience in cybersecurity incident response, threat hunting, SOC operations, and/or digital forensics in enterprise-scale environments.
• Experience in Mimecast and Falcon NG-SIEM is must.
• Mastery of security tools and platforms including SIEM, EDR, DLP, email security gateways, cloud security (Azure, AWS, GCP), forensic toolsets, and network security solutions.
• Expertise with Windows, Linux, and/or Mac operating systems—at the filesystem and artifact level.
• Strong familiarity with the MITRE ATT&CK framework and hands-on experience in mapping real-world attacks to attacker techniques.
• In-depth understanding of anomalous activity, lateral movement, living-off-the-land techniques, and common attacker tradecraft.
• Excellent organizational skills, time management, and ability to thrive in dynamic, fast-paced environments.
• Exceptional communication skills—able to produce clear reports and guidance for both technical and non-technical stakeholders.
• Proven collaboration skills with internal and external teams to effectively research and implement countermeasures against novel and persistent threats.
• Bonus points for:** Industry-recognized certifications such as SANS (GCIH, GCFA, GNFA), CompTIA (CySA+, Security+), EC-Council (CEH), or Blue Team certifications.

Why Ivanti?

• Remote-friendly, flexible schedules: Empower excellence in every setting and elevate human potential.
• Competitive compensation & total rewards: Including health, wellness, and financial plans tailored for you and your family.
• Global, diverse teams: Collaborate with talented people from 23+ countries.
• Learning & development: Grow your skills with access to best-in-class learning tools and programs.
• Equity & belonging: We value every voice. Your story helps inform our solutions for a changing world.

What drives us

Ivanti’s mission is to elevate human potential within organizations by managing, protecting and automating technology for continuous innovation.

It is through diverse and inclusive hiring, decision-making, and commitment to our employees and partners that we will continue to build and deliver world-class solutions for our customers.

To learn more about Ivanti’s  Mission and Core Values.

Inclusion at Ivanti

Ivanti is proud to be an Equal Opportunity Employer. We’re committed to building a diverse team and fostering an inclusive environment where everyone belongs. We welcome applicants from all backgrounds and walks of life.
Need adjustments during the process? Reach out to talent@ivanti.com—​we’re happy to help.

Ready to make your mark?
Apply today and shape the future of Everywhere Work with Ivanti!

#L1-SHUBHANGI

Are you an expert in Windows internals with a passion for low-level software engineering? At Ivanti, you’ll have the opportunity to develop and maintain critical Windows applications, services, and device drivers used by organizations worldwide to manage and secure their digital environments. As a vital member of our Secure Unified Endpoint Management team, you’ll shape both on-premises and SaaS solutions, ensuring seamless performance and security across all deployment landscapes.

Why this role matters

Ivanti is seeking a highly skilled Windows low-level software engineer who excels in Windows internals to develop and maintain Windows applications, services and has some Windows device driver development experience to work across multiple security products within the Secure Unified Endpoint Management portfolio. This engineer will be working both with on-premises product offerings as well as SaaS cloud products as these key components are shared across these different deployment environments.

What you’ll do:

• Manage Windows logo and certification pipelines (WHQL, SVVP, etc.) to ensure seamless installation, reliable operation, and ongoing compliance with industry standards.
• Build robust Windows applications, services, and device drivers using the Windows SDK & DDK, while establishing frameworks for service and driver stability across multiple Ivanti products.
• Design modernization strategies to adopt the latest Windows APIs, frameworks, and driver models for enhanced functionality and future-proofing of Ivanti's offerings.
• Partner with Product Managers and Technical Support to address technical issues, triage incompatibilities, and collaboratively define future features based on broad customer needs.
• Lead porting efforts to new hardware platforms, such as Windows on ARM, ensuring broad support for plugin hardware devices, networking, and PC platforms within product lines.
• Collaborate with cross-functional teams to optimize and enhance existing drivers—especially in storage and networking—for improved performance and reliability across platforms.
• Advise stakeholders on best practices for continuous delivery and quality assurance, promoting innovative solutions to maintain high standards of service and driver stability.

What you will bring:

• Bachelor’s degree in computer science or related engineering field
• 5+ years of Microsoft Windows software development experience using the Windows SDK for applications and Windows services.
• 2+ years of experience with Windows device driver development (including kernel-mode, and Windows Driver Model Drivers, Windows Driver Kit)
• Experience developing Windows applications & services
• Strong expertise in Windows Internals such as memory management, interrupt handling, I/O mechanisms, kernel/user mode boundaries, and multi-threading programming.
• Kernel-level debugging skills (live systems and using crash dump analysis using debug/PDB files, WinDbg, Static Driver Verified and other related tools)
• Strong team player with excellent communication skills
• Proven ability to design and architect solutions for enterprise environments
• Experience using Microsoft Azure DevOps (ADO) for tracking work items, bugs, and test cases
• Programming languages: C language, plus object-oriented programming language experience such as C++ or C#.
• Platforms/Runtimes: Windows x86, x64, ARM architecture & .NET
• Technologies: Windows application development, Microsoft SQL, Microsoft Visual Studio, GitHub
• Strong grasp of secure code development practices
• Unit testing & automation testing

These are added pluses:

• 2+ years of Cloud services/SaaS with Azure or AWS
• Technologies: IIS, Web Services, Web Development, Jira or ADO, TLS.
• Experience with Agile methodologies (Scrum or Kanban)

Why Ivanti?

• Remote-friendly, flexible schedules: Empower excellence in every setting and elevate human potential.
• Competitive compensation & total rewards: Including health, wellness, and financial plans tailored for you and your family.
• Global, diverse teams: Collaborate with talented people from 23+ countries.
• Learning & development: Grow your skills with access to best-in-class learning tools and programs.
• Equity & belonging: We value every voice. Your story helps inform our solutions for a changing world.

What drives us

Ivanti’s mission is to elevate human potential within organizations by managing, protecting, and automating technology for continuous innovation.

It is through diverse and inclusive hiring, decision-making, and commitment to our employees and partners that we will continue to build and deliver world-class solutions for our customers.

To learn more about Ivanti’s  Mission and Core Values.

Inclusion at Ivanti

Ivanti is proud to be an Equal Opportunity Employer. We’re committed to building a diverse team and fostering an inclusive environment where everyone belongs. We welcome applicants from all backgrounds and walks of life.
Need adjustments during the process? Reach out to talent@ivanti.com  —we’re happy to help.

Ready to make your mark?
Apply today and shape the future of Everywhere Work with Ivanti!

#L1-SHUBHANGI

Are you a skilled Senior Technical Writer passionate about transforming complex concepts into clear, engaging content for users worldwide? At Ivanti, you’ll power the next generation of workplace technology creating documentation and learning resources that help organizations thrive anywhere work happens. Join our collaborative, diverse global team and take your impact to new heights, supporting employees and customers in 23+ countries.

Why this role matters

As a Senior Technical Writer at Ivanti, your work empowers enterprise administrators and end-users to get the most out of our innovative IT solutions. By developing best-in-class documentation and learning media, you’ll ensure customers understand, adopt, and love our products driving trust, satisfaction, and continued success for organizations everywhere.

What you’ll do:

• Design, develop, and maintain comprehensive product documentation, such as administrator, installation, deployment, end-user, and developer guides (including API documentation), release notes, and more.
• Create engaging multimedia assets (audio and video tutorials) to enhance user experience and learning.
• Collaborate with fellow writers and cross-functional teams to plan, manage, and deliver release-based documentation projects.
• Gather insights from subject matter experts (SMEs) and work closely with scrum, UX, and localization teams to keep content accurate, effective, accessible, and globally relevant.
• Write, edit, and peer-review content with attention to clarity, consistency, and adherence to Ivanti’s standards.
• Monitor user feedback, continuously improving content to better serve our customers’ needs.
• Support localization for international markets and participate in ongoing initiatives to drive documentation innovation.

What you will bring:

• Bachelor’s degree in Engineering, English, or related field.
• 5-10 years of technical writing experience in the software industry (preferably SaaS).
• Expertise in modern authoring tools (such as Madcap Flare or similar XML editors) and experience working with GitHub and Azure DevOps.
• Strong knowledge of Agile methodology and software development workflows.
• Excellent written communication, with a natural, approachable style and exceptional attention to detail.
• High level of curiosity and ability to learn complex technical concepts quickly.
• Familiarity with SEO, Google Analytics, Power BI, and usability best practices.
• Ability to independently manage projects, prioritize deliverables, and meet deadlines.
• Collaborator with a global mindset who values diverse perspectives and teamwork.
• Experience with multimedia creation (like Camtasia), UX writing, and accessibility standards is a strong plus.
• Familiarity with endpoint management, service/asset management, HTML, CSS, Pendo, WalkMe, or Whatfix is beneficial.

Why Ivanti?

• Remote-friendly, flexible schedules: Supporting your best work—wherever you are.
• Competitive compensation & benefits: Customized wellness and financial plans for you and your family.
• Global teams: Connect and create with colleagues from over 23 countries.
• Learning & development: Access top-tier programs and tools to grow your career.
• Equity & belonging: Every perspective matters—we’re building a culture where everyone belongs.

What drives us

Ivanti’s mission is to elevate Everywhere Work by securing, managing, and automating IT for organizations worldwide. Through inclusive hiring, development, and a commitment to employee growth, we deliver world-class solutions with a focus on people and innovation.

Inclusion at Ivanti

Ivanti is committed to building a diverse, equitable workplace where everyone is welcome. We are proud to be an Equal Opportunity Employer and value every unique journey. If you need accommodations during the process, please contact us at recruiting@ivanti.com—our team is here to help.

Ready to make your mark?

Apply today and help shape the future of Everywhere Work with Ivanti!

#L1-SHUBHANGI

Responsibilities

We are looking for an experienced and exceptional Senior AI Engineer (Voice AI) to join our growing team. In this role, you will be involved in the design, development, and optimization of AI and Machine Learning products that deliver exceptional user experiences. The ideal candidate will combine strong software engineering skills with deep knowledge of machine learning systems. If building AI products from zero to one that scales to serve millions of users from first principles of AI and engineering, you are at the right place. We are building organization-aligned agents that are consistent at scale from the ground up and looking for passionate builders who are rooted in foundational AI knowledge to reimagine the agent control and data plane.

As part of this role you will:

• Design and implement advanced AI/ML systems with a focus on SLMs, LLMs, AI Agents, and Search architectures.

• Build conversational AI interfaces that handle multi-turn low latency chat/voice customer interactions, maintain context across sessions, and seamlessly escalate to human agents when necessary.

• Build production-grade AI pipelines for data processing, model training, fine-tuning, benchmarking (dual-control, fluid model etc.) and serving at scale.

• Implement feedback loops and continuous learning systems that incorporate customer satisfaction metrics, agent corrections, LLM evaluations, human evaluations and conversation outcomes to improve model performance over time. Reinforce organizational policies based on knowledge bases, conversational data and memory systems.

• Create AI based analytics dashboards and reporting tools to track automation effectiveness, tracing for identifying bottlenecks, identify common customer pain points, and measure key performance indicators like resolution time, containment rate, and customer satisfaction scores. Quality assurance, management to get actionable insights from customer conversations and create evals for the current generation agents.

• Lead technical initiatives for AI system integration into existing products and services.

• Collaborate with data scientists and ML researchers to implement and productionize new AI approaches and models.

Requirements

Qualifications / Experience / Technical Skills

• Bachelor's degree in Computer Science, or a related field, or equivalent practical experience.

• 5+ years in backend software development using modern programming languages (e.g., Python (strongly preferred!), Golang or Java).

• Demonstrated experience building production AI systems including chatbots, virtual assistants, and automated support agents using SLMs, LLMs (commercial, open-source models).

• Demonstrated strong foundational understanding and appreciate first principles thinking in ML, NLP (transformer based models).

• Expertise in natural language understanding (NLU) and intent classification for customer query interpretation, entity extraction, dialogue state tracking and conversation flow management for building a reliable framework for context engineering.

• Expertise in tuning streaming ASR and TTS engines, Speech to Speech models for context and domain aware transcriptions and naturalness in voice.

• Expertise in conversation mining for identifying customer intents, root cause analysis, sentiment, resolution, policy adherence for not just auditing but truly understanding conversations for business outcomes across large enterprise scale.

• Expertise in working with use case based SLMs for realtime agent coaching and recommendations.

• Expertise in building knowledge bases and FAQ systems with dynamic content retrieval and self-learning capabilities from support interactions.

• Experience implementing multi-channel support automation across chat, email, voice, and messaging platforms with consistent context handling.

• Deep knowledge of REST API design, Pub-Sub architectures and integration patterns

• Experience working with PostgreSQL and ClickHouse, or similar relational and analytical databases (added advantage but not necessary skill)

• Strong understanding of software architecture, scalability, security, and system design.

• Experience with Docker, Kubernetes, and deploying to cloud environments (AWS, GCP, or Azure) is a plus

• Experience with A/B testing and experimentation frameworks.

Soft Skills / Personal Characteristics

• Strong communication abilities to explain technical concepts

• Collaborative mindset for cross-functional team work

• Detail-oriented with a strong focus on quality

• Self-motivated and able to work independently

• Passion for solving complex search problems

(REQ ID: 2676)