The Vice President, Life Pricing Actuary Manager is an experienced professional with demonstrated ability to price and manage a large pipeline of life and annuity reinsurance transactions.

What You Will Do:

• Project Support: Support various pricing projects by managing timelines, coordinating tasks, and ensuring deliverables are met.
• Process Improvement: Identify opportunities for process improvements in pricing activities and implement enhancements.
• Pricing Analysis Data Analysis: Oversee the collection and analysis of data to support pricing decisions.
• Pricing Models: Develop and maintain pricing models, ensuring they are accurate and up to date.
• Risk Assessment: Consider general as well as transaction specific risks in the pricing analyses.
• Team Management Team Supervision: Supervise and mentor Assistant Vice Presidents, Senior Associates and Associates, fostering a collaborative and high-performance environment.
• Talent Development: Assist in recruiting, training, and developing pricing team members, ensuring they have the necessary skills and knowledge.
• Collaboration and Communication Cross-functional Collaboration: Work closely with investments, strategic finance, tax, and other teams to ensure the pricing analysis aligns with Fortitude's overall business goals.
• Stakeholder Communication: Prepare and present the results of the pricing analyses to senior management and other key stakeholders.
• Client Interaction: Occasionally engage with cedants or other clients to explain pricing methodologies and address any concerns.
• Standards and Governance Pricing Standards: Provide support in developing and refining pricing standards.
• Governance: Assist with governance and ERM policies related to the pricing function.
• Innovation and Continuous Improvement Process Improvement: Assist the Senior Vice Presidents in identifying and implementing opportunities to improve pricing processes and models.
• Innovation: Support the Senior Vice Presidents in identifying innovative approaches to pricing and transaction structuring.

What You Will Have:

• Associate or Fellow of the Society of Actuaries or Institute of Actuaries.
• At least 7 years of pricing experience in/supporting the (re) insurance industry, with emphasis on life (re) insurance.
• Strong communication and interpersonal skills with the ability to work effectively with various stakeholders, including senior management, internal functional partners and counterparties.
• Organized, reliable, detail-orientated, and motivate to support teams in delivering timely results and quality work products.
• Mergers and acquisition experience preferred.

#LI-Hybrid

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Work hand-in-hand with the Scout IT and Digital teams to identify the right suppliers to build and supply goods & services. 
• Establish sourcing strategies for assigned commodities, lead the sourcing process up to and including contract award. 
• Lead cross-functional teams to support the evaluation of suppliers via the RFP process. Work together and collaborate with the diverse Scout business areas.  
• Act as Project Manager and Procurement lead.   
• Prepare and execute commercial negotiations including contractual documents and nomination agreements. 

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: International travel may be required. Passport required.  

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

Personal Qualities & Abilities: 

• High integrity and professionalism 
• Able to effectively collaborate in a team setting with other functions/departments 
• Business and performance driven 
• Ability to adapt in an ambiguous and fast-paced environment 
• Self-motivated & Positive mindset 
• Strong planning and analytical skills 
• Strategic thinking & understanding 
• A passion for creating something new       
• Ability to communicate effectively across all levels of an organization 

Minimum Requirements: 

• 2-4 years in purchasing environment with experience developing and executing procurement category strategies.  
• 2-4 years of proven track-record in negotiations 
• 2-4 years of project management experience 
• 2-4 years of knowledge of procurement systems (SAP, Ivalua, Coupa, etc.) 
• Experience in Ivalua or other similar systems 
• Strong Experience managing supplier performance 
• Ability to develop, nurture, and maintain excellent stakeholder and partner supplier relationships 
• Thorough knowledge of automotive, manufacturing or related industries 
• Ability to take on additional special projects in addition to standard responsibilities. 
• MS Office Suite Experience 
• Bachelor’s degree in business, engineering, or other relevant area. 

Preferred Qualifications: 

• 2-4+ years of experience in IT related categories: software, hardware and IT Services. 
• 2-4+ years of experience working through IT Critical projects focused on technology and innovation: Implementations, transformations, managed services. 
• 2-4+ years of experience in Indirect Procurement. 
• 2-4+ years of experience in Automotive Industry particularly in launch, startup, or new model programs 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $70,000.00 - $85,000.00

Internal leveling code: IC10

Overview

The Plant Security Protection Specialist is responsible for the daily execution of security and assists with fire protection operations at the Blythewood, South Carolina Scout Motors production facility. This role focuses on field-level execution, guard force oversight, operational security support and incident response coordination to ensure the protection of employees, visitors, corporate assets, and production continuity. The Specialist works on-site at the facility, directly within plant operations, supporting the Manager of Plant Security and Fire Protection to execute and manage established security programs, monitor systems and personnel, and facilitate day-to-day security activities across the site.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Security Implementation and Procedures

• Support implementation of plant security procedures and operational compliance.
• Coordinate with leadership to ensure security procedures are followed.
• Support security coverage planning for special plant activities, production areas, and events on site.
• Support implementation of corrective security measures directed by leadership.
• Deliver operational security training and awareness briefings for employees, contractors, and security personnel.
• Provide guidance to guard force personnel on response procedures and security protocols
• Maintain incident logs, operational reports, and security documentation.
• Collect operational security metrics including incident statistics, guard performance data, alarm activity reports, and access control trends and assist the Manager of Security and Fire Protection with reporting and program performance tracking.
• Conduct preliminary incident investigations, including evidence collection and witness interviews.
• Prepare detailed incident reports and maintain investigation documentation.
• Coordinate with local law enforcement, emergency responders, and external security partners during incidents or investigations.

Security Personnel Monitoring

• Provide day-to-day operational monitoring of contract security guard force assigned to the facility.
• Conduct inspections of guard posts and access control points to ensure compliance with post orders and site procedures.
• Monitor staffing levels and operational readiness of security personnel.
• Address guard performance issues and escalate vendor performance concerns.

Security Technology and Access

• Support the Security Operations Center (SOC) / Fusion Center.
• Monitor the daily operation of security technologies including access control systems, CCTV platforms, badge management systems, and intrusion detection systems.
• Identify system issues, coordinate troubleshooting with IT or vendors, and track resolution.
• Support operational testing and readiness checks of electronic security systems.
• Coordinate with security technology vendors, facilities teams, and construction contractors during security equipment installation activities.
• Document installation progress, identify deficiencies, and coordinate corrective actions with vendors and project teams.
• Participate in system testing, commissioning, and operational acceptance of newly installed security technologies.
• Conduct field inspections of installed security equipment including cameras, access control readers, door hardware, alarm devices, and supporting infrastructure to verify alignment with approved security designs and operational requirements.
• Conduct routine inspections of plant perimeter fencing, gates, lighting, camera coverage, and restricted areas to identify physical security vulnerabilities and report mitigation recommendations.
• Manage and administer site access control processes including badge issuance, credential activation/deactivation, and access level verification.
• Support investigations related to access misuse or unauthorized access attempts.
• Support security operations related to plant activities including contractor access management and temporary security coverage.

Emergency Response

• Respond to security incidents, workplace disruptions, accidents, and emergency events occurring on plant property, including coordination of emergency response when required
• Coordinate response actions for alarms, suspicious activity, medical emergencies, and security incidents and provide real-time situational updates to leadership and the Manager of Security and Fire Protection
• Act as or support the Incident Commander during emergency events and assist with coordination of on-site response resources.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Blythewood, SC 
• This role requires daily attendance in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Occasional business travel domestically and will be required, with opportunities to travel internationally. Valid driver's license required. Passport required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor's degree in Criminal Justice, Security Management, Emergency Management, or a related field preferred. Equivalent professional experience will be considered.
• 5- 7 years of progressive experience in physical security, industrial security, or law enforcement environments with at least 4 years in a supervisory role.
• Strong written and verbal communication skills
• Experience in working in SOCs/fusion centers, preferably at a supervisory or senior level.
• Experience in writing scopes of work and managing contracts and managing third-party security vendors.
• In-depth knowledge of security principles, emergency response protocols, and crisis preparedness drills and exercises.
• Proven experience in developing and implementing security policies, procedures, and programs, ideally within a large-scale industrial environment.
• Familiarity with security and fire protection technologies, including access control systems, CCTV surveillance, intrusion detection, and basic knowledge of fire suppression systems.
• Experience in conducting security investigations and preparing detailed reports.
• Knowledge of relevant local, state, and federal regulations related to security and emergency management.
• Strong interpersonal and communication skills, with the ability to interact effectively with internal stakeholders, external agencies, and contractors.
• Excellent problem-solving and decision-making skills, with the ability to assess risks and develop effective mitigation strategies.
• Ability to work and take decisions independently, handle multiple priorities, and adapt to changing circumstances in a fast-paced manufacturing environment.
• Valid driver's license required.
• Passport required

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $90,000.00 - $112,500.00

Internal leveling code: IC9

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

The Manager, Treasury Operations is responsible for the daily cash disposition, bank account management, and payment processing of the enterprise. In addition, the role will support in the company’s liquidity planning, treasury workstation testing and integration, and additional projects as directed by the Sr. Director, Treasury and/or the Chief Financial Officer. It has managerial responsibilities for account management specialist and analysts as part of the Treasury team.

Key Responsibilities

• Prepare the daily cash disposition (including prior day reconciliation) for all bank accounts
• Lead for the SAP treasury workstation utilization, including working with IT teams located in the United States, Germany, and Czech Republic on system enhancements or production incidents
• Analyze and mitigate current FX exposures by preparing and submitting accurate FX spot deal orders to buy or sell foreign currencies
• Primary contact for internal and external auditors for any cash management related documentation requests, process walk-throughs, and explanations
• Approve and release manual payments via bank software
• Resolve payment issues with banking partners or relevant IT teams to ensure payments settle with determined value date
• Maintain and enforce bank account management policies
• Proactively engage key business areas to collect and understand the business to accurately forecast cash inflows and outflows
• Provide insights and information to Sr. Director, Treasury for strategic liquidity planning activities
• Manage and administer Scout’s corporate charge card program.
• Provide regular reporting to the CFO and Finance Management Team on Scout’s liquidity position and forecast
• Responsible for various governance, risk, and compliance initiatives
• Support both internal and external legal teams with respect to ISDA negotiations for Scout Motors Inc.
• Coordinate hedge accounting related topics with Scout Accounting and Volkswagen Group’s Hedge Accounting team.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Occasional business travel (mostly domestic, occasionally international) to other locations will be required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's degree with a concentration in accounting, finance, or economics
• 7-10 years experience in corporate treasury or banking
• Excellent interpersonal, verbal, and written communication skills
• Ability to build sustainable relationships with internal colleagues, senior management, banking partners, external consultants, etc.
• Influencing and negotiating skills; assertive when needed
• Ability to multi-task and organize multiple projects and tasks
• Effective analytical and conceptual skills to develop and drive strategic solutions to technical and business related challenges
• Proven ability to lead, manage, and supervise project teams
• Working knowledge of treasury workstations, with respect to cash management and payments
• Practical IT knowledge of modern IT concepts (i.e. visual basic macros, job scripting, etc.)

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $120,000.00 - $145,000.00

Internal Leveling Code: M8

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Strategy & Execution Leadership:

• Define the Fleet & Cloud strategy for software and services, aligning with corporate objectives, revenue targets, & vehicle volumes.
• Identify and prioritize new monetization opportunities by leveraging data analytics & competitive benchmarking to develop products & services.
• Execute the Fleet & B2B strategy for Scout with the inclusion of key stakeholders across the organization (including marketing, sales, & aftersales) to create a holistic Scout Fleet offer for commercial vehicle managers.
• Serve as the primary liaison for B2B and cloud-related initiatives with the Rivian-Volkswagen Technologies JV, ensuring feature & roadmap alignment as well as software integrations.
• Own the end-to-end product lifecycle, from ideation and vision, to launch, operations, and maintenance.
• Develop KPIs & business cases to support funding for fleet telematics, data monetization, cloud infrastructure, and subscription services.
• Manage data governance & compliance. Define data policies, consent management, and privacy standards specifically for commercial use cases, ensuring compliance with cybersecurity standards and overseeing cloud security protocols & storage compliance.
• Manage relationships & support contracts with major cloud service providers.

Product Development:

• Act as the Technical Product Manager by translating high-level commercial needs into detailed technical requirements, user stories, and acceptance criteria for engineering teams.
• Collaborate with vehicle engineering to identify, define, and validate required vehicle data signals (CAN bus, telemetry) needed to power fleet dashboards and predictive maintenance models.
• Oversee the design and delivery of fleet management solutions (FMS), including telematics, predictive maintenance, energy optimization, remote controls, etc., while ensuring the scalability and requirements for our cloud infrastructure.
• Lead the strategy for 3rd-party integrations, defining the requirements for Fleet APIs and SDKs to ensure seamless data flow into customers' existing Fleet Management Systems (FMS).
• Drive strategic partnerships for B2B services, including utilization of Scout’s charging and connected vehicle platforms.
• Own the B2B software product backlog. Prioritize features based on customer value and technical feasibility. Participate in sprint planning & grooming sessions.
• Refine customer journeys and user stories as the primary conduit for Scout to the development team at the Rivian-Volkswagen Tech JV.
• Manage multiple digital touchpoints for commercial vehicle fleet products, including web, mobile, & 3rd party integrations.
• Lead go-to-market strategy for fleet software solutions, including pricing, packaging, & overall customer journey
• Responsible for the Fleet products & services P&L and executing a cohesive services strategy to support fleet vehicle sales.
• Oversee the management of cloud-native applications to support vehicle data signal capture and telemetry.

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• Bachelor's degree in engineering, business, or another relevant field; advanced degree preferred.
• 10+ years of experience developing and managing Fleet OEM charging & connectivity relationships, cloud platform management, and consumer offers.
• 5+ years of managing Agile project and/or product teams related to Fleet cloud, connectivity, or software services with a demonstrated success in delivering at an automotive OEM.
• Knowledge of key strategic partnerships in the fleet space, specifically around enabling software services to drive vehicle sales.
• Broad base of project management and technical knowledge especially related to the automotive fleet sector.
• Experience with telematics platforms, API integrations, SDKs, and SaaS & PaaS business models.
• Familiarity with developing requirements and building cloud environments for fleet/OEM applications.
• Customer-first mindset, always thinking from the point of view of a Scout fleet customer.
• Demonstrated ability to map customer journeys and collaborate with the PMO and other stakeholders to bring new products & features to life in an organized & timely manner.
• Strong project management mindset and a track record of defining complex projects and seeing them through to completion, managing teams through influence and using tools such as JIRA & Confluence.
• Proven track record of building a high-performing team and developing a positive team culture. Ability to influence senior leadership & drive alignment across teams.
• Mindfulness of organizational navigation and ability to create effective cross-functional collaboration at all levels.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave
• Corporate Vehicle Program with:
  • Eligibility for 1 assigned vehicle
  • A mobility stipend

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $150,000.00 - $181,250.00

Internal Leveling Code: M7

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Work hand-in-hand with the Scout team to identify the right suppliers to build and supply parts & services, including participating in pre-souring audits to confirm acceptability of new suppliers. 
• Establish sourcing strategy, business plan (long term conditions) for assigned commodities and product groups, lead the sourcing process up to and including contract award for Exterior commodity purchasing to ensure the material cost and tooling targets are met or exceeded. 
• Lead the sourcing strategy presentation in the multi level sourcing committee environment. 
• Prepare and execute negotiated contractual documents and nomination agreements. 
• Act as program manager during the pre-production phase, ensuring that all industrialization at suppliers achieve the project requirements in terms of timing, cost, and quality. 
• Evaluate and apply technical changes to parts / services, ensuring that cost, quality and delivery objectives are met. 
• Lead cross-functional evaluation of suppliers’ preparedness for mass-production, together with Scout Quality, Engineering, and Logistics teams.  
• Manage supplier relationships and performance through key performance metrics. 

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 2- 4 years in purchasing environment with experience developing and executing procurement commodity strategies  
• Effective negotiation experience specific to automotive Exterior commodity purchasing 
• Analytical skills, ability to work independently, multi-task and work in a fast-paced environment 
• Thorough knowledge of automotive, manufacturing or related industries   
• A reputation for developing and nurturing excellent stakeholder and partner supplier relationships 
• Experience managing supplier performance 
• Program management experience 
• Ability to communicate effectively across all levels of an organization 
• Proactivity, initiative and the ability to work across multiple workstreams 
• A passion for creating something new       
• Ability to find creative solutions to complex problems 
• A collaborative approach - working as a team to achieve ambitious goals 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial Base Salary Range: $90,000.00 - $115,000.00

Internal Leveling Code: IC9

Overview

As our Learning Technology Sr. Specialist, you are the strategic and operational owner of the learning technology ecosystem supporting the Commercial Organization. You’ll administer the Business Unit’s LMS end‑to‑end, and you’ll also own adjacent platforms that plug into or stand alongside the LMS—specifically our AI Role‑Playing/Simulation tool, Sales Enablement Platform (e.g., Cornerstone, Mindtickle, or a bespoke solution), our Knowledge Base, and Content Management System.

You will partner across Sales, Service, Field Ops, Marketing, HR/People, IT/SecOps, and Compliance to deliver mobile‑first, retail-ready learning that is reliable, measurable, and tied to business outcomes like time‑to-ramp, conversion rates, first-time-fix, shrink reduction, and CSAT/NPS. Your superpower is translating operational needs into scalable system configurations, clean data flows, and insightful dashboards the business actually uses.

In a modern commercial organization, LMS administration is necessary but not sufficient. Success comes from an integrated learning stack - practice with feedback (AI role‑play), performance support (KB), in‑the‑flow guidance (DAP), targeted enablement (SEP), and analytics that tie learning to results. This role is the connective tissue.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Top 6 Outcomes You’ll Drive (First 12 Months)

• Platform Reliability & Scale: ≥99.9% LMS uptime; SSO success ≥99%; Tier‑1 ticket deflection ≥30% via self-service.
• Content Lifecycle Discipline: 100% adherence to content audit plan; publish/retire SLAs met; metadata/taxonomy standards implemented.
• Sales Readiness Acceleration: AI role‑play adoption ≥80% of sellers; measurable lift in certification time‑to‑ramp (target set with Sales Ops).
• Enablement Platform Utilization: Monthly Active Users (MAU) and content engagement benchmarks met for Sales Enablement Platform (SEP).
• Analytics to Action: Quarterly learner impact reports linking training to performance; ≥90% reporting accuracy & timeliness.
• Compliance Confidence: On‑time completion ≥95%; zero critical audit findings; recertification lapse rate ≤2%.

LMS Ownership (Business Unit) – SAP Successfactors

• Configure and maintain LMS global and BU settings, SSO, user roles, permissions, and integrations (HRIS, SEP, content vendors).
• Upload, test, and manage SCORM/xAPI, video, microlearning, blended programs; ensure cross‑device/browser compatibility.
• Build assignments, learning paths, certifications, recert windows; automate notifications and reminders.
• Generate dashboards and enterprise‑grade reports (compliance, completions, time‑to‑cert, adoption); ensure accuracy and on‑time delivery.
• Provide Tier‑1/2 support; monitor uptime and performance; manage incidents with clear SLAs and post‑mortems.

Ecosystem Platforms (Beyond LMS)

• AI Role‑Playing/Simulation Tool: Administer scenarios, scoring rubrics, feedback loops; integrate results to LMS/LRS; partner with Sales Leaders to align on competency models and “certify to sell” standards.
• Sales Enablement Platform (SEP): Configure taxonomy, segments, and content governance; ensure CRM and LMS alignment; manage readiness, pitches, battlecards, and field analytics.
• Knowledge Base (KB): Govern structure, findability (search/tags), versioning, and feedback loops; integrate KB snippets into learning for in‑the‑flow support.
• Content Management System (CMS): Manage content lifecycle, localization workflows, and publishing governance; ensure web accessibility and brand compliance.

Integrations, Data, and Architecture

• Partner with IT to maintain LMS‑HRIS sync, SSO/IDP (Okta/Azure AD), and secure data flows; steward PII and role‑based access.
• Implement and maintain xAPI pipelines and an LRS (e.g., Watershed, Learning Locker) to capture practice data (AI role‑plays), KB searches, and SEP engagement.
• Define and enforce taxonomy, metadata, and naming standards across systems to improve search, recommendations, and analytics.

Content Operations & Governance

• Own the content audit plan (cadence, owners, criteria, retire/refresh); maintain a single source of truth across LMS/KB/CMS.
• Establish decentralized admin governance: admin certification, approval workflows, QA checklists, and audit trails.
• Develop and maintain job aids, FAQs, and in‑app guidance to drive self‑service and reduce support tickets.

Analytics & Business Impact

• Build learner impact reports integrating course data, AI practice scores, SEP usage, and field KPIs (with Sales/Service Ops).
• Publish executive and manager‑level dashboards (Power BI/Tableau/Excel) focused on time‑to-ramp, activity-to-outcome, and skill gap closure.
• A/B test delivery formats; run cohort analyses; recommend content and channel optimizations.

Compliance, Security & Accessibility

• Ensure training records meet regulatory and organizational standards; conduct regular audits and partner with Compliance.
• Manage content and platform accessibility (e.g., WCAG 2.1 AA).
• Coordinate vendor risk and platform updates with IT/SecOps; maintain documentation and runbooks.

Projects, Vendors & Roadmap

• Lead platform upgrades, migrations, and feature rollouts; maintain a rolling roadmap that balances stability with innovation.
• Manage vendor relationships and renewals; define business cases and pilots (e.g., AI features, mobile offline).
• Build communities of practice with field leaders; host office hours and release briefings.

Location & Travel Expectations: 

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Ability and willingness to travel to field locations, ride‑alongs, store visits, national meetings 5% of the time. Valid driver's license required.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

Required Qualifications

• 8+ years currently administering enterprise LMS platforms in a corporate environment (SuccessFactors, Cornerstone, Docebo, Absorb, Mindtickle, etc.).
• Hands‑on experience with mobile‑first learning and field adoption in retail/sales environments.
• Proficient with SCORM/xAPI, content testing, and compatibility troubleshooting.
• Experience with LMS‑HRIS integrations and multi‑language content delivery.
• Strong technical troubleshooting; data accuracy discipline; able to coordinate with IT and vendors for enhancements.
• Proficiency with Microsoft Office; familiarity with Articulate 360 (Storyline/Rise); HTML/CSS basics a plus.
• Strong communication, stakeholder management, and project coordination skills.

Preferred Experience (Ecosystem & Tools)

• AI Role‑Playing/Simulation: Administering scenario libraries, analytics, and feedback (e.g., Mindtickle/AI Coach, Second Nature, Rehearsal, or similar).
• Sales Enablement Platform (SEP): Cornerstone, Docebo, Mindtickle, or a custom/bespoke enablement system.
• Knowledge Base & CMS: SharePoint/Confluence/ServiceNow KB; headless CMS (e.g., Contentful) or enterprise CMS (e.g., Adobe, Sitecore).
• Learning Record Store & xAPI: Watershed, Learning Locker; experience designing xAPI statements and dashboards.
• Video & Microlearning: Kaltura, Vimeo Enterprise, Microsoft Stream; Vyond/Synthesia for rapid media.
• In‑App Guidance / DAP: WalkMe, Whatfix, Pendo for workflow‑embedded guidance.
• Microlearning & Retail Readiness: Axonify, EduMe, EdApp, Whatfix mobile pulses.
• Badging & Credentials: Credly, Accredible (issuing/verifying micro‑credentials).
• Assessment & Proctoring: Questionmark, Talview/Proctorio (as applicable).
• Translation/Localization: Smartling, Lokalise, Phrase, or enterprise workflows for multi‑market content.
• Analytics: Advanced Excel plus Power BI/Tableau for executive dashboards and cohort analyses.
• Search & Recommendations: Elastic/Coveo search tuning; metadata and synonyms for KB/LMS findability.
• AR/VR / Simulations (Nice to have): STRIVR, PICO/Oculus; POS or device simulations for hands‑on practice.

Competencies

• Ecosystem Thinking: Designs systems to work together—consistent taxonomy, data contracts, and user journeys.
• Operational Excellence: Clear SLAs, runbooks, and release checklists; bias for reliability and scalability.
• Insight to Action: Turns data into decisions; partners with Ops leaders to impact time‑to‑ramp and field performance.
• Change Enablement: Trains decentralized admins and drives adoption through self‑service and field‑friendly design.
• Security & Compliance Mindset: Protects data, meets audit standards, and designs with accessibility in mind.

Impact Metrics (What Great Looks Like)

• Platform Health: Uptime %, page load, SSO success %, MTTR, ticket deflection %.
• Operational Rigor: Content audit adherence %, release cadence reliability, admin SLA compliance.
• Learning Outcomes: Time‑to‑certification/ramp, assignment on‑time completion %, recert lapse rate.
• Adoption & UX: MAU, session depth, search success %, CSAT/NPS, role‑play participation & pass rates.
• Business Impact (Commercial/Retail): Conversion rate uplift post‑training, attach rate improvement, first‑time‑fix rate, shrink improvement, customer NPS.
• Data Quality: Reporting accuracy/timeliness, HRIS sync error rate, localization coverage.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000.00 - $135,000.00

Internal leveling code: IC8

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

The Test Manager is responsible for leading and governing the full testing lifecycle across enterprise programs. This includes defining test strategy, planning test cycles, managing execution, ensuring quality gates, and driving automation using Tricentis Tosca. The role requires strong SAP process knowledge, deep understanding of SDLC/STLC, and proven experience managing end-to-end testing delivery. 

Test Strategy & Planning 

• Define Test Strategy for SIT, UAT, regression, integration, and automation testing. 
• Develop detailed Test Plans including scope, timelines, environments, and data needs. 
• Identify risks and create mitigation and contingency plans. 
• Ensure alignment with SDLC, STLC, and release governance. 

Test Design & Architecture 

• Oversee design of test scenarios, test cases, and end to end test suites. 
• Ensure traceability from requirements to test execution and defect closure. 
• Validate test design for feasibility and completeness. 
• Define and maintain automation architecture using Tricentis Tosca. 

Test Execution & Delivery 

• Manage endtoend testing delivery across multiple releases. 
• Oversee SIT, regression, UAT, and release validation cycles. 
• Coordinate environment readiness and test data preparation. 
• Support release management from a testing perspective. 

Defect & Issue Management 

• Lead defect triage, prioritization, and resolution. 
• Ensure high quality defect reporting with clear reproduction steps. 
• Track defect trends and drive root cause analysis. 

Automation & Framework Maintenance 

• Maintain and enhance automation frameworks using Tosca. 
• Design and develop SAP GUI and UI automation test scripts. 
• Integrate automation into regression cycles and CI/CD pipelines where applicable. 

Team Leadership & Stakeholder Management 

• Lead and mentor testers and automation engineers. 
• Collaborate with business SMEs, functional consultants, and developers. 
• Communicate testing progress, risks, and outcomes to leadership. 

SAP Process Expertise 

• Apply SAP process knowledge to validate test coverage. 
• Work with SAP functional teams to understand process changes and impacts. 

Location & Travel Expectations:

• This role may be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor's degree in project management or information technology preferred
• 12+ years of experience in software testing and QA delivery. 
• Strong understanding of SDLC and STLC.
• Proven experience managing end-to-end testing for large programs. 
• Handson experience with Tricentis Tosca. 
• Strong SAP process knowledge.
• Excellent analytical and defect reporting skills. 
• Experience leading teams and coordinating across distributed stakeholders. 
• Track record of managing shared IT testing services. 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $160,000 - $192,500

Internal leveling code: IC7

Overview 

As the LMS Enterprise Administrator, supporting Scout Motors, you will serve as a trusted partner, strong collaborating, with company-wide SME’s and stakeholders, working under the direction of our Director of Learning & Development. You will be responsible for the end-to-end LMS administration for Scout Motors. This role blends data agility, LMS design, operational oversight, and project management, while balancing a need for accelerated execution, quality, and end-user experience. You will be helping build the learning system, the LMS team, core processes, and LMS innovations that will power a new era for an iconic American brand. 

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Fully configure and future-proof all LMS [SuccessFactors] global settings, branding, authentication, integrations, and SSO operability. 
• Curate and manage enterprise-wide permissions, roles and organizational hierarchy (manage enterprise users access-levels). 
• Build and manage all LMS data security, compliance, and ad-hoc LMS reporting (including building custom reports). 
• Build and manage LMS vendor relationship and oversee LMS platform upgrades. 
• Create best practices around monitoring overall system performance and uptime. 
• Assess, build, and audit key learning metrics – develop reporting for the enterprise. 
• Proactively handle key LMS issues, password resets, and LMS troubleshooting. 
• Lead training & develop LMS sessions for business-unit scouts across the organization 
• Build and facilitate LMS admin-support across the organization (Including Corporate, Commercial, Production and all Scout Motors Business Units) 
• Act as the LMS Subject Matter Expert for assessing and integrating 3rd-party learning software integrations, AI, VR/AR, and critical infrastructure API’s 
• Create, Assign, and analyze training for all learning populations, talent, and career paths. 
• Act in a critical leadership role helping to build our Scout Learning Council by consulting with and strongly collaborating across all LMS SME’s and learning teams in Commercial, Corporate and Production environments. 

Stakeholder Partnership 

• Partner with Scout Motors Hiring Managers and HR to understand enterprise LMS needs, align LMS priorities with business outcomes 
• Set clear expectations and delivery successfully on all LMS update timelines, learning environments, and technology integrations. 
• Provide and present regular updates on LMS status, learning metrics, and training progress. 
• Deliver a positive, value-driven experience for People Managers and end-users through clear communication, responsiveness, and strong partnership. 

Full-Cycle LMS Administration 

• Own the end-to-end LMS enterprise development, integration, and stabilization. 
• Manage all LMS errors and issues, identify gaps, and adjust strategies to deliver timely, high-quality experience for learners, Manager, and LMS partners. 
• Execute targeted LMS strategies aligned with Scout Motors’ brand and values. 
• Share, present, and recommend on learning technology insights, innovation opportunities, and competitive intelligence to strengthen Scout Motor’s learning architecture, security, compliance, and future learning technology decision (including AI, as well as augmented & virtual reality) decisions. 
• Execute in a KPI-driven results-based learning environment with monthly learning & user performance targets. 
• Accountable for overseeing and delivering timely LMS metrics such as LMS health, completion & compliance targets, and end-user experience indicators. 

Technology & Tools 

• Leverage all aspects of our SuccessFactors LMS to import, document, and audit all learning activity (external, internal, and 3rd party) accurately and ensure full compliance and learning data integrity. 
• Consult with Scout Motors SME’s and build career & learning pathways that drive effectiveness, engagement, and efficiency utilizing SuccessFactors architecture. 

External Representation 

• Act as a Scout Motors brand ambassador, building authentic connections with the local and regional learning technology communities. 

Location & Travel Expectations:

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC. 
• This role requires 4 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 5+ years of current, hands-on experience administering SuccessFactors LMS, including system configuration, user/role management, and maintaining overall system integrity. 
• Proven ability to independently diagnose and resolve LMS issues, partnering with IT or SAP Support when needed to ensure uninterrupted learner access. 
• Deep experience uploading, testing, and managing SCORM/AICC content, ensuring compatibility and seamless delivery across devices and browsers. 
• Demonstrated ability to develop and distribute LMS reports and dashboards, analyzing learning data to support compliance and program insights. 
• Experience configuring LMS workflows, including assignments, notifications, certifications, and learning pathways to support scalable training operations. 
• Skilled in providing Tier‑1/2 support in a “people first” attitude for learners and managers, including creating quick reference guides or delivering brief system training as needed. 
• Strong organizational skills with experience managing data loads, maintaining accurate training records, and ensuring compliance deadlines are met. 
• Deep experience partnering with HR, IT, Business Unit SMEs and Site-based learning teams to support full system integrations, content updates, and smooth end‑to‑end learning operations. 
• Demonstrated ability to identify opportunities to maximize and streamline LMS processes, enhance user experience, and apply best practices to improve and help future-proof our learning operations. 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $90,000.00 - $112,500.00

Internal leveling code: IC9

What you’ll do

As a member of the Technical Office Engineering (TOE) you will contribute within the production environment, to the manufacturing and testing of the first cars featuring the pioneering Scout design and functionalities. Additionally, you will play a decisive role in transferring the lessons learned to product optimization activities and the later pre-series and series production line. In your role you will report to the Manager of the Engineering Office.  

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Be a part of the vision of engineering excellence & source of knowledge 
• Individually contribute to the design and development of the chassis and drive system integration for Scout all-electric pick-up trucks and rugged SUVs.  
• Design & create with collaboration, a drive system packaging and a testing strategy that allows other teams to contribute and implement their necessities. 
• Partner with other concept & systems architect teams to come up with solution to engineering & functional challenges. 
• Apply chassis system knowledge of metal formed products (Castings, weldments and forgings) to create high performance robust solutions for a world-class off-road vehicle. 
• Coordinate the prototype and serial development stage in terms of part availability, test planning and part releases. 
• Develop, plan, and prepare tests for the drive system components  
• Prepare Test-cars based on requirements to ensure performance, efficiency and reliability of the drive systems 
• Compile production related system level component measurements (Torques, heights etc.) 
• Support root cause analysis for issues identified during production, testing and propose corrective actions 
• Collaborate with DREs and suppliers on integration and validation plans and activities 
• Coordinate part availability and ensure test readiness to meet project milestones 
• Document build plans, results, and technical reports to communicate findings effectively to internal and external stakeholders ` 
• Assist in the development of the powertrain and drive system integration for Scout pick-up trucks and rugged SUVs (BEV/EREV) 
• Calibrate & create with collaboration, a Scout specific driving experience that allows other teams to contribute and implement their necessities 
• Liaise with the powertrain hardware and chassis tuning team to propose technical input 
• Coordinate and contribute into the prototype and serial development stage in terms of software availability, calibration tests, data collection, data analysis and technical report creation to ensure software readiness 
• Partner with other concept & systems architect teams to come up with solution to engineering & functional challenges 
• Hands-on prototyping and building capability, from initial operation to coordinating and implementing drive systems 

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Columbia, SC
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Relevant degree such as bachelor’s or master’s degree in Engineering, Technology, IT systems, or Engineering Technology from an accredited college or university, preferably in electrical engineering 
• 4+ years of experience in engineering or serial development, specifically with focus of platforms/variants, module selection and modification, in the automotive industry is desired 
• Experience in software and function development and integration processes of drive system software/functions in a manner that reflects system engineering, integration and release processes 
• Advanced project steering and coordination skills to practice independent project management in a defined drive system scope 
• Motivated engineer wanting to work at the cutting edge of electric vehicle technical design, create new ideas and solutions, enjoy hands-on testing 
• Strong interpersonal skills including ownership, self-motivated, problem solving, analytical, team player, innovative, creative, communication skills and ability to develop & mutually thrive in working relationships 
• Proven ability to work in a truly cross-functional and global environment 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000 - $135,000

Internal leveling code: IC9

What you’ll do

As a member of the Technical Office Engineering (TOE) you will contribute within the production environment, to the manufacturing and testing of the first cars featuring the pioneering Scout design and functionalities. Additionally, you will play a decisive role in transferring the lessons learned to product optimization activities and the later pre-series and series production line. In your role you will report to the Manager of the Engineering Office.  

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Assist in the development of the Body System for Scout electric pick-up trucks and rugged SUVs 
• Be a part of the vision of engineering excellence & source of knowledge 
• You are the expert regarding CAD-tools, CAD processes and PDM systems 
• Creating CAD-Data to help the body systems team with new concepts and find solutions in a dynamic working environment 
• Ensure designs conform to safety standards and U.S. government regulations. 
• Be the central point of contact in the Production Center in Columbia/Blythewood for the Body Systems team in Novi  
• Design & create with collaboration, a Body System integration and a testing strategy that allows other teams to contribute and implement their necessities 
• Partner with other concept & systems architect teams to come up with solutions to engineering & functional challenges and issues coming up in the production process 
• Coordinate with supplier(s) for engineering activities, ensuring supplier meets requirements set by Scout.   
• Collaborate with suppliers and Scout cross-functional teams to ensure system components meet validation and testing requirements. 
• Work with pre-series team to support the build process, and work with supplier to deliver components according to the requirements.  
• Participate in design reviews and brainstorming sessions to contribute innovative ideas that enhance system performance and fulfil production needs.  
• Hands-on prototyping and building capability, from initial operation to coordinating and implementing software 
• Be involved in other related tasks / activities as required 

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Columbia, SC 
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 4+ years of experience required in type of role: 5+ years of experience in body mechanical areas and relevant automotive assignments. 
• Education/Certifications: Bachelor’s or Master’s degree in electrical engineering, mechanical engineering, systems engineering, engineering management or a relevant field 
• Communication: Strong written and verbal communication skills 
• Expert in CATIA V5 and PDM systems. Including the ability to make 3D parametric models and 2D drawings 
• Strong technical skills and expertise in problem-solving 
• Ability to lead simultaneous engineering teams 
• Good knowledge of MS Office products 
• Familiarity with computer-aided engineering (CAE) or direct experience in this field. 
• The ability to build strong working relationships with individuals at all organizational levels. 
• Advanced project steering and coordination skills to practice independent project management in a defined Body System scope 
• Motivated engineer wanting to work at the cutting edge of electric vehicle technical design, create new ideas and solutions, enjoy hands-on testing 
• Strong interpersonal skills including ownership, self-motivated, problem solving, analytical, team player, innovative, creative, communication skills and ability to develop & mutually thrive in working relationships 
• Proven ability to work in a truly cross-functional and global environment 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000 - $135,000

Internal leveling code: IC9

Our support operations are at the core of delivering exceptional customer service, and we need a dedicated professional to manage our regional content efforts, focusing on our internal knowledge base.

As a Regional Content Manager, you will be responsible for managing the regional content team, tracking content-related KPIs, and collaborating with global and the other regional teams to identify and implement improvement opportunities. You will also play a key role in rolling out global projects, defining and validating local initiatives, and ensuring feedback flows seamlessly between local and global teams.

We also welcome applications from all countries in the Wolt South region; Albania, Azerbaijan, Cyprus, Georgia, Malta and Kazakhstan!

Essential Duties and Responsibilities

Team Leadership and Management:

• Lead and manage the regional Content team, fostering a culture of collaboration, innovation, and continuous improvement.
• Develop and mentor team members, ensuring they have the tools and guidance needed to excel in their roles.
• Scheduling of part-time team members in our internal scheduling tool.

Strategic Content Management:

• Track and analyze content-related local KPIs, using data to inform decision-making and drive continuous improvement across the region.
• Collaborate with Global and other Regional Content Managers to identify improvement opportunities and define strategic regional projects.
• Define and validate local initiatives, ensuring they align with regional and global objectives, and follow up on rollout and impact.
• Identify and implement improvement needs for our internal knowledge base

Project Implementation and Rollout:

• Lead the rollout of global projects and initiatives within your region, ensuring timely and effective execution.
• Roll out global changes to local teams, providing clear communication and support to ensure smooth transitions.
• Share local feedback and requests with Global teams, advocating for the needs of your region and ensuring alignment with global strategies.

Stakeholder Collaboration:

• Work closely with internal stakeholders, including the Global Support Team and Country Support teams, to ensure alignment with core customer experience strategies.
• Engage with cross-functional teams to drive regional content projects, balancing local needs with global priorities.

Skills and Competencies

• Regional Content Leadership: Strong ability to lead and develop a regional content team, fostering collaboration and a focus on continuous improvement in line with regional and global goals.
• Strategic Content Management: Skilled in tracking and analyzing regional content KPIs to drive informed decision-making and identify opportunities for improvement.
• Project Management: Experienced in rolling out global content projects at a regional level, ensuring timely, organized execution and smooth adaptation to local needs.
• Knowledge Base Optimization: Proficient in identifying gaps and implementing improvements in internal knowledge bases to enhance accessibility and relevance for support teams.
• Analytical & Data-Driven: Comfortable using data to track performance, assess content effectiveness, and make informed recommendations for regional improvements.
• Ownership & Accountability: Takes responsibility for the quality and impact of regional content, ensuring alignment with broader organizational goals.
• Regional Advocate: Acts as a strong advocate for regional needs within global content discussions, ensuring local perspectives are represented and valued.

Overview

As a member of the Technical Office Engineering (TOE) you will contribute within the production environment, to the manufacturing and testing of the first cars featuring the pioneering Scout design and functionalities. Additionally, you will play a decisive role in transferring the lessons learned to product optimization activities and the later pre-series and series production line. In your role in the Test-Car Build Management you will report to the Manager of the Engineering Office.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Be a part of the vision of engineering excellence & source of knowledge
• Create and implement test strategies to evaluate the whole vehicle performance
• Be the central point of contact in the Production Center in Columbia/Blythewood for the Verification& Validation team in Novi
• Design, plan, and conduct whole vehicle testing
• Investigate failures / issues that arise during the production process to determine the root cause(s) and coordinate countermeasures to propose solutions
• Oversee and maintain the R&D- testing equipment on site to ensure they are in good working condition and calibrated accurately
• Generate detailed car-reports summarizing build parameters and test results, findings and recommendations for design or material modifications
• Work closely with other R&D departments, including Body, Interior, Energy, etc., to integrate simulation and test results into the vehicle development
• Ensure alternative designs conform to safety standards and U.S. government regulations.
• Design & create with collaboration, integration and a testing strategy that allows other teams to contribute and implement their necessities
• Partner with other concept & systems architect teams to come up with solutions to engineering & functional challenges and issues coming up in the production process
• Coordinate with supplier(s) for engineering activities, ensuring supplier meets requirements set by Scout.  
• Collaborate with suppliers and Scout cross-functional teams to ensure system components meet validation and testing requirements.
• Work with pre-series team to support the build process.
• Participate in design reviews and brainstorming sessions to contribute innovative ideas that enhance system performance and fulfil production needs. 
• Hands-on prototyping and building capability, from initial operation to coordinating and implementing software
• Be involved in other related tasks / activities as required

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Blythewood, South Carolina.
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Travel: Domestic and international travel required, approximately 25% of the time. Valid driver's license required. 

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Education/Certifications: Bachelor’s or Master’s degree in electrical engineering, mechanical engineering, systems engineering, engineering management or a relevant field
• 4+ years of Experience required in type of role: 5+ years of experience in simulation, and testing within the automotive or electric vehicle industry
• Experience leading whole vehicle test planning including potential to modify test schedule based on unique customer needs
• Proficiency in using specialized testing equipment, data acquisition systems, and analysis software
• Knowledge of relevant industry standards, regulations, and safety protocols.
• Ability to manage multiple projects and priorities within established timelines.
• Excellent communication and interpersonal skills to collaborate effectively with internal team and external stakeholders.
• Strong technical skills and expertise in problem-solving
• Ability to lead simultaneous engineering teams
• Good knowledge of MS Office products
• The ability to build strong working relationships with individuals at all organizational levels.
• Advanced project steering and coordination skills to practice independent project management in a defined project scope
• Motivated engineer wanting to work at the cutting edge of electric vehicle technical design, create new ideas and solutions, enjoy hands-on testing
• Strong interpersonal skills including ownership, self-motivated, analytical, team player, innovative, creative, communication skills and ability to develop & mutually thrive in working relationships
• Proven ability to work in a truly cross-functional and global environment
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.
• Ability and willingness to travel domestically and internationally as required, approximately 25% of the time. 
• Valid driver's license required.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000.00 - $135,000.00

Internal leveling code: IC9

Scout Motors is seeking a strategic and results-driven Senior Specialist, Outbound Vehicle Logistics to drive the development, implementation, and execution of both rail and trucking operations for finished vehicle distribution from our production center in Blythewood, South Carolina. This role is critical in building a scalable, cost-effective, and high-performance outbound logistics network from the ground up. 

The ideal candidate will bring deep expertise in finished vehicle haul-away operations, carrier and rail partner management, and operational startup. This includes establishing clear and actionable Statements of Work (SOWs), Service Level Agreements (SLAs), and building a local field team to oversee daily execution. Cross-functional coordination with internal Scout stakeholders is essential to ensure performance, compliance, and continuous improvement. 

Become part of an iconic brand that is set to revolutionize the all-electric pick-up truck & rugged SUV marketplace by achieving the following: 

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Develop and implement the outbound strategy for both truck and rail finished vehicle shipments across the country from Scout’s production center. 
• Lead the creation of Statements of Work (SOWs), Service Level Agreements (SLAs), and new service provider contracts, ensuring alignment with company goals, customer requirements, and industry best practices. 
• Design and establish routes, lane structures, and network flows in collaboration with Class I and regional railroads, haul-away carriers, and distribution hubs. 
• Build and maintain the budget for both rail and truck logistics operations, including forecasting and cost optimization initiatives. 
• Negotiate and execute contracts with Class I railroads, short line operators, trucking partners, and other third-party logistics providers (3PLs) and develop strong relationships with these partners. 
• Monitor and maintain fleet of railcars (autoracks) including capacity planning, cycle times, utilization, SLAs, and KPIs. 
• Partner with IT and TMS (Transportation Management System) teams to implement visibility tools, including track-and-trace, real-time ETAs, and exception management. 
• Develop robust reporting and KPI dashboards to measure outbound provider performance, cost per unit shipped, dwell times, damages, and network efficiency. 
• Provide executive-level reporting on rail and truck logistics performance and strategic initiatives. 
• Coordinate with Scout internal departments (Logistics, Sales Operations, Quality, IT, etc.) to align requirements and launch readiness. 
• Act as the subject matter expert for outbound rail and daily trucking within cross-functional leadership teams (production, sales, yard operations, finished vehicle logistics, procurement). 
• Resolve operational issues in real-time, acting as the escalation point for outbound teams and supplier partners. 
• Implement best practices in safety, regulatory compliance, and risk mitigation. 
• Regularly report progress, issues, and performance metrics to the Sr. Manager of Finished Vehicle Logistics and other key stakeholders. 

Location & Travel Expectations:

• This role is based out of the Scout Motors corporate headquarters in Charlotte, NC.
• This role requires daily attendance in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company roughly 25% of the time. 

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring:

• 7+ years of experience in finished vehicle logistics, including both trucking and rail operations. 
• Proven track record in establishing and managing contracts, SLAs, and SOWs. 
• Strong knowledge of North American rail networks, Class I railroads, and short line operations. 
• Experience with TMS systems, yard management systems, and vehicle tracking technologies. 
• Excellent negotiation, analytical, and financial management skills. 
• Prior experience launching logistics operations in a greenfield or new plant start-up environment. 
• Familiarity with railcar fleet management and automotive loading operations 
• A desire to build from a clean sheet that is supported by a talent for creating process, defining tasks, and building alignment with numerous stakeholders. 
• Demonstrated ability to establish and maintain healthy cross-functional relationships with a wide variety of internal and external stakeholders. 
• Strong analytical mindset and capabilities, augmented by a high degree of technical know-how and savvy with data and analytics tools. 
• Intuitive ability to navigate organizational complexity and confidently lead strategic, data-driven discussions with management. 
• Willingness to establish two-way lines of communication with front-line operations to gather market feedback and translate that into actionable insights to sharpen the company’s competitive position. 
• Strong project management and organizational skills, with the ability to manage multiple projects simultaneously and meet deadlines. 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000.00 - $135,000.00

Internal leveling code: IC8

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• The Specialist is part of the Plant Engineering Production Steering & Battery Team and is responsible for tracking and reporting of production equipment at the Scout Motors plant. The Specialist will report to the Project Steering Manager.
• Responsible for the P-FMEA process and monitoring of status updates.
• Coordinate evaluation requests and drive the consolidation of the Plant Engineering departments as well as ensure risk management and OKR processes in the Serial Planning. 
• Management of the overall concept for risk management within series planning, preparation and safeguarding of organizational processes and model changes in series planning.
• Serve as a key leader in the serial scheduling steering team.
• Development and creation of a control strategy in coordination with adjacent departments (e.g. press shop, body shop, controlling, work and plant organization, IE & production system, production, construction infrastructure and product planning) to ensure, adapt and, if necessary, optimize the control of Plant Engineering regarding organizational, financial and time goals.
• Monitor and implement all key performance indicators and specifications of the various departments of Plant Engineering.  
• Support with Project Management tasks for the Supplier Park.
• Development and control of serial planning control processes using new technologies and interdisciplinary communication to increase the overall quality of coordination, cost reduction and to improve the effectiveness of series planning.
• Development and creation as well as implementation of planning concepts and projects including the corresponding design specifications or framework conditions for the Battery department. Ensuring of defined measures and development of techniques or processes including. analysis and evaluation of alternative solutions under consideration of economic standards.
• Responsible for the planning of complete production processes, equipment and methods across all work sequences in the Battery department and elaboration of these scopes into space plans, considering the requirements of all departments (and social partners).
• Creation of production plans for all work sequences according to the valid time finding procedures. Ensuring and controlling the defined measures and coordinating the activities of the technical contractors.
• Approval of technical specifications of production equipment and infrastructure and clarification of technical issues with technical contractors as well as suppliers of Battery equipment.
• Responsible of layouts, specifications, time schedules and investment plans, following economic standards.
• Preparation of offers, comparative analyses and purchase orders.
• Support and review concepts of IT based production process, e.g. build status documentation, production job management (JIT/JIS).
• Realization of sample build phase, PV, 0-series and production ramp-up to series operation.
• Processing of planning orders, improvement proposals and change requests including ongoing revision.
• Coordination of related departments, R&D and operators with focus on the implementation of suggestions for the product design according to production requirements and the identification of optimization measures.
• Assumption of special tasks corresponding to the skills and duties of the job holder.
• This Role is carried out responsibly in factual cooperative collaboration with supervisors, employees, involved and affected departments - in compliance with existing guidelines, standards and regulations

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Blythewood, South Carolina, United States. 
• This role requires full time in-office attendance, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 3+ years of professional experience in automotive production, with expertise in achieving stable production processes and in-depth knowledge of project steering operations.
• Bachelor's degree in mechanical, economics engineering, or related fields.
• Expertise in achieving stable production processes and in-depth knowledge of Serial Planning (HV Battery) Assembly management preferred.
• Excellent problem-solving skills and attention to detail.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $100,000.00 - $125,000.00

Internal leveling code: IC9

What you’ll do

The Shopfloor IT Operations Specialist is responsible for the creation and management of support concepts, handling service tickets, and providing tier one support. The Specialist will report to the Manager Automation/Shopfloor IT. 

Become part of an iconic brand that is set to revolutionize the all-electric pick-up truck & rugged SUV marketplace by achieving the following: 

• Establish an understanding of the shopfloor systems, including: the Manufacturing Execution Systems (MES), Screw Data Management System, Supervisory Control and Data Acquisition (SCADA), and their Configuration, Monitoring, and Troubleshooting to ensure and maintain system integrity and performance. 
• Hardware Configuration/troubleshooting: conduct the hardware configuration, such as Worker Guidance stations, Andon boards, and handheld devices. 
• Labels and Printer Services: Oversee the management and maintenance of label and printer services. 
• Creation of Support Concept: Develop and implement support strategies for shopfloor IT operations. 
• Service Tickets & Tier One Support: Manage and resolve service tickets, providing first-level support for shopfloor IT issues. 
• Audit/Reporting: Conduct audits and generate reports to ensure compliance and operational efficiency. 
• Support for All Production Shifts: Provide IT support across all production shifts to ensure continuous operations. 
• Cross Functionality: Collaborate with various departments to ensure seamless IT operations on the shopfloor. 

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Blythewood, South Carolina. 
• This role requires 5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 4+ years of professional experience in industry (automotive production preferred). 
• Bachelor’s degree in IT, Engineering, or other technical fields.
• 2+ years of Project management skills. 
• Familiarization with Database, programming, and communication protocols. 
• Knowledge in Production/Shopfloor systems and/or production systems such as Supervisory Control and Data Acquisition (SCADA), Edge Computing, Torque Data Management System, or Manufacturing Execution Systems (MES).
• Ability to quickly adapt to a complex production and IT landscape in a fast-paced manufacturing environment to ensure operational efficiency. 
• Basic knowledge about automation technology/PLCs and modern interface technologies.
• Excellent problem-solving skills and attention to detail. 
• Good problem-solving and communication skills. 
• Autonomous working approach. 
• Willingness to travel internationally for training is required. 
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

Preferred: 

• Familiarity with emerging technologies such as Artificial Intelligence (AI), and Big Data analytics, ITIL Framework, and their application in improving shopfloor operations. 
• Basic knowledge about robots, sensors, and torque systems. 
• Ability to identify opportunities for process optimization and efficiency gains through the implementation of IT solutions and methodologies. 
• Experiences from automotive (OEM and Tier 1).

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $100,000.00 - $125,000.00

Internal leveling code: IC9

What you’ll do

The Specialist, Shopfloor IT/Production Systems (MES) is responsible for the planning and implementation of Manufacturing Execution Systems (MES) and other shopfloor related system. The Specialist will report to the Shopfloor IT Manager. Become part of an iconic brand that is set to revolutionize the all-electric pick-up truck & rugged SUV marketplace by achieving the following: 

• End-to-end business responsibility for planning the Manufacturing Execution System (MES) platform, including Worker Guidance, Electronic Quality Management, Reporting, Pick by (light, voice...), Vehicle Identification and localization, and Data Collection interfaces with production equipment. 
• End-to-end business responsibility for planning the Production/Shopfloor systems from concept through implementation phase to final acceptance. 
• Collaborating closely with internal stakeholders (automation, maintenance, IT, industrial engineering, etc.) as well as external suppliers to identify technological and business needs, troubleshoot issues, and drive continuous improvement initiatives. 
• Ensuring the seamless integration of state-of-the-art technology on the shopfloor, with a focus on the integration of the MES system. 
• Project coordination in terms of time, costs, and quality (preparation, implementation, training, and documentation of all necessary project milestones). 
• Leading progress meetings with all relevant production planners and conducting joint concept/review releases with production teams. 
• Developing specifications, realization, and management of reports critical to production and operations. 
• Supplier Management: Tracking open points, answering questions from suppliers, supporting equipment connectivity, testing, and completing documentation. 
• Commission and Acceptance: Conducting availability tests, training, open points tracking (defect processing), final acceptance, and lessons learned. 
• This project implementation must be carried out in compliance with existing guidelines, standards and regulations. 

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Blythewood, South Carolina.
• This role requires daily attendance in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 4+ years of professional experience in automotive production in a Body Shop, Paint Shop or Assembly Shop.  
• Minimum Bachelor’s degree in IT, Computer Science, Engineering or other technical fields. 
• 2+ years of Project management experience 
• Demonstrated expertise in Production/Shopfloor systems and/or production systems such as Worker Guidance, Electronic Quality Management, Reporting, Pick by (light, voice...), Vehicle Identification and localization, and Data Collection interfaces with production equipment. 
• Ability to quickly adapt to a complex production and IT landscape in a fast-paced manufacturing environment to ensure operational efficiency 
• Basic knowledge about automation technology/PLCs and modern interface technologies 
• Excellent problem-solving skills and attention to detail 
• Good communication skills 
• Autonomous working approach 
• Willingness to travel both domestic and internationally  
• Ability to manage multiple projects simultaneously
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.

Preferred: 

• Familiarity with emerging technologies such as Artificial Intelligence (AI), and Big Data analytics, and their application in improving shopfloor operations 
• Basic knowledge about automation technology/PLCs and modern interface technologies 
• Ability to identify opportunities for process optimization and efficiency gains through the implementation of IT solutions and methodologies 
• Experiences from automotive (OEM and Tier 1) 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $100,000.00 - $125,000.00

Internal leveling code: IC9

About the Team

Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising — triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.

About the Role

We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.

For Toronto, Canada Only - The estimated annual salary for this position is between $113,000 CAD - $146,000 CAD annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You'll Be Doing

• Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
• Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
• Own the end-to-end incident management process — from initial triage through escalation, stakeholder communication, resolution, and post-mortem
• Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
• Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
• Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
• Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
• Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
• Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
• Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
• Define and maintain escalation paths, runbooks, and operational documentation for the team

What We're Looking For

• 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
• 2+ years of leading technical teams, including geographically distributed or contractor-based teams
• Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
• Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
• Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
• Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
• Strong understanding of CDN architecture and capacity planning in a video streaming context
• Ability to translate technical issues into clear business impact for non-technical stakeholders
• Track record of building or improving automation to reduce manual operational overhead
• Excellent communication and prioritization skills in a fast-paced, always-on environment
• Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
• Bachelor's degree or equivalent work experience
• Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.

#LI-AN1

About the Team

Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising — triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.

About the Role

We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.

For Connecticut Only - The estimated annual salary for this position is between $112,200 - $140,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You'll Be Doing

• Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
• Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
• Own the end-to-end incident management process — from initial triage through escalation, stakeholder communication, resolution, and post-mortem
• Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
• Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
• Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
• Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
• Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
• Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
• Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
• Define and maintain escalation paths, runbooks, and operational documentation for the team

What We're Looking For

• 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
• 2+ years of leading technical teams, including geographically distributed or contractor-based teams
• Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
• Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
• Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
• Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
• Strong understanding of CDN architecture and capacity planning in a video streaming context
• Ability to translate technical issues into clear business impact for non-technical stakeholders
• Track record of building or improving automation to reduce manual operational overhead
• Excellent communication and prioritization skills in a fast-paced, always-on environment
• Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
• Bachelor's degree or equivalent work experience
• Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.

#LI-AN1

About the Team

Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising — triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.

About the Role

We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.

What You'll Be Doing

• Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
• Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
• Own the end-to-end incident management process — from initial triage through escalation, stakeholder communication, resolution, and post-mortem
• Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
• Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
• Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
• Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
• Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
• Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
• Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
• Define and maintain escalation paths, runbooks, and operational documentation for the team

What We're Looking For

• 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
• 2+ years of leading technical teams, including geographically distributed or contractor-based teams
• Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
• Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
• Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
• Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
• Strong understanding of CDN architecture and capacity planning in a video streaming context
• Ability to translate technical issues into clear business impact for non-technical stakeholders
• Track record of building or improving automation to reduce manual operational overhead
• Excellent communication and prioritization skills in a fast-paced, always-on environment
• Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
• Bachelor's degree or equivalent work experience
• Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.

#LI-AN1

About the team

At Roku, we like to say that there are no bystanders, and that is as true in the advertising team as it is in any other facet of the company. We work together to ensure our clients understand this new world of advertising, that they are making the best possible decisions to support their own goals, and drive advertiser interest and engagement across the board. The Client Services team is responsible for managing and growing Roku’s partnerships with Advertisers and ultimately enabling our clients to reach their business objectives.

About the role

The Account Manager role is a strategic partner to Roku’s Clients and the Roku Ad Sales team. This position plays a key role in ensuring end-to-end success for advertising partners from pre-sale to post-sale via ownership over campaign success and execution within the Political, Advocacy & Government Ads vertical. This individual is integral in maintaining and growing key partnerships while upselling and maximizing revenue for Roku’s advertising business. This individual will have a passion for data, building strong customer relationships, and collaborating closely with internal Ad Support departments. This position requires strong communication skills and a high-level of attention to detail while working in a fast-paced sales environment. 

The expectations placed on the Account Manger role within the Political Ad Sales team are largely similar to the broader Client Services team but will have a few key differences. During peak season when political campaigns are in full swing and advertising heavily, there may be times when an adjusted schedule is required in order to meet the unique needs of political advertisers. Timeliness, with respect to both response time and communication of core campaign needs such as inventory availability and campaign adjustments, is an area of greater importance for this role, and candidates should be prepared to adopt an accommodating approach to client needs. Roku, and particularly the Political Ad Sales Team, is non-partisan, works with the full spectrum of political advertisers, and promises the same end-to-end client experience to all political advertisers; the Account Manager should prepare to be apolitical and show no evidence of personal bias or political affinity. The account manager may also work with an array of different clients in the advocacy and government spheres as they are included in the larger P.A.G. team’s account portfolio.

As an Account Manager you will work to support the Ad Sales team and adopt a consultative approach to supporting Roku’s Ad Sales clients. Account Managers at Roku are involved in each step of the campaign lifecycle from pitch, pre-sale, launch, execution, optimization, post-sale campaign readouts, billing, and client engagement. The role is directly responsible for campaign execution, performance, and Roku ROI.  

What you’ll be doing

• Serve as the lead day-to-day point of contact for Roku’s clients in the Political, Advertising and Government spaces
• Manage high volume accounts with very quick timelines while still forging strong client relationships, understanding their objectives, and proactively driving renewals and upsell opportunities
• Maintain exceptional attention to detail while multitasking across clients, often shifting priorities in real time based on breaking news or campaign needs
• Collaborate with Account Executives and Sales Planners to review and respond to RFPs (Request for Proposals) for your assigned accounts with comprehensive media plans and inventory forecasts
• Support Account Executives on client meetings, including presenting insights, data, and campaign metrics during meetings and/or QBRs
• Be an expert on Roku’s unique ad products with support from Measurement, Analytics, and Product teams to provide the best value to our clients to achieve their advertising goals
• Serve as the liaison between the client, Roku’s Sponsorships and Design team, and ad operation teams – support Roku Best Practices & Ad Guidelines on design and approach for assets
• Responsible for ensuring campaigns launches are seamless and on time. Regular and constant communication with clients and internal teams to confirm creative asset collection, campaign setup and activation
• Frequent monitoring and reporting of campaigns to ensure they are performing and pacing toward client KPIs. Provide status updates and reporting to key stakeholders (AEs and clients)
• Exceptional troubleshooting, analytical, and problem-solving skills, along with a strong ability to collaborate cross-functionally with Ad Operations and other business operations teams on campaign activations and optimizations
• Own the creation and presentation of campaign report deliverables including pacing reports, custom performance insights, and end of flight wrap decks. Craft persuasive narratives with data driven storytelling to engage and upsell clients to drive incremental revenue
• Support the Finance team to ensure campaigns are properly invoiced each month and work with clients to receive timely payments
• Well organized and detailed-oriented individual with the ability to prioritize, multitask, and meet deadlines
• Execute across a variety of media types including Direct IO, PG, and PMP campaigns

We’re excited if you have

• 3-5 years of experience in account management/client services at an ad tech company or media planning at an agency
• Experience working with major political campaigns and/or political advertisers for at least 1 election cycle
• Experience in media planning and crafting or responding to RFPs preferred
• Experience in display, video and CTV advertising with a premium publisher, agency, ad network, or data vendor
• Hands on experience in Programmatic video executions, workflows, and troubleshooting--particularly within a DSP, Ad Exchange or SSP (ex: TTD, Yahoo DSP, DV360, Stackadapt, Magnite)
• Understanding of PMP and PG deals and how to troubleshoot & optimize them
• Proficiency in ad serving platforms and understanding of how tags function (ex: DCM/GCM, ExtremeReach, Innovid, etc.)
• Reporting intelligence with Salesforce, Excel, PowerPoint & Tableau
• Comfortability in working within campaign data sets, finding actionable insights through analysis and data visualization techniques, and presenting them to a client in a clear compelling narrative
• Analytical, project management, deadline-driven, and process-oriented personality
• Strong desire for collaboration, creative brainstorms and proactive client engagement
• Strong & persuasive communication skills, both verbal and written
• Self-starter, comfortable working in fast-paced, growing environment

#LI-RD2

About the team

At Roku, we like to say that there are no bystanders, and that is as true in the advertising team as it is in any other facet of the company. We work together to ensure our clients understand this new world of advertising, that they are making the best possible decisions to support their own goals, and drive advertiser interest and engagement across the board. The Client Services team is responsible for managing and growing Roku’s partnerships with Advertisers and ultimately enabling our clients to reach their business objectives.

About the role

The Account Manager role is a strategic partner to Roku’s Clients and the Roku Ad Sales team. This position plays a key role in ensuring end-to-end success for advertising partners from pre-sale to post-sale via ownership over campaign success and execution within the Political, Advocacy & Government Ads vertical. This individual is integral in maintaining and growing key partnerships while upselling and maximizing revenue for Roku’s advertising business. This individual will have a passion for data, building strong customer relationships, and collaborating closely with internal Ad Support departments. This position requires strong communication skills and a high-level of attention to detail while working in a fast-paced sales environment. 

The expectations placed on the Account Manger role within the Political Ad Sales team are largely similar to the broader Client Services team but will have a few key differences. During peak season when political campaigns are in full swing and advertising heavily, there may be times when an adjusted schedule is required in order to meet the unique needs of political advertisers. Timeliness, with respect to both response time and communication of core campaign needs such as inventory availability and campaign adjustments, is an area of greater importance for this role, and candidates should be prepared to adopt an accommodating approach to client needs. Roku, and particularly the Political Ad Sales Team, is non-partisan, works with the full spectrum of political advertisers, and promises the same end-to-end client experience to all political advertisers; the Account Manager should prepare to be apolitical and show no evidence of personal bias or political affinity. The account manager may also work with an array of different clients in the advocacy and government spheres as they are included in the larger P.A.G. team’s account portfolio.

As an Account Manager you will work to support the Ad Sales team and adopt a consultative approach to supporting Roku’s Ad Sales clients. Account Managers at Roku are involved in each step of the campaign lifecycle from pitch, pre-sale, launch, execution, optimization, post-sale campaign readouts, billing, and client engagement. The role is directly responsible for campaign execution, performance, and Roku ROI.  

For New York Only - The estimated annual salary for this position is between $86,400 and $93,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for incentive compensation/commissions, health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing

• Serve as the lead day-to-day point of contact for Roku’s clients in the Political, Advertising and Government spaces
• Manage high volume accounts with very quick timelines while still forging strong client relationships, understanding their objectives, and proactively driving renewals and upsell opportunities
• Maintain exceptional attention to detail while multitasking across clients, often shifting priorities in real time based on breaking news or campaign needs
• Collaborate with Account Executives and Sales Planners to review and respond to RFPs (Request for Proposals) for your assigned accounts with comprehensive media plans and inventory forecasts
• Support Account Executives on client meetings, including presenting insights, data, and campaign metrics during meetings and/or QBRs
• Be an expert on Roku’s unique ad products with support from Measurement, Analytics, and Product teams to provide the best value to our clients to achieve their advertising goals
• Serve as the liaison between the client, Roku’s Sponsorships and Design team, and ad operation teams – support Roku Best Practices & Ad Guidelines on design and approach for assets
• Responsible for ensuring campaigns launches are seamless and on time. Regular and constant communication with clients and internal teams to confirm creative asset collection, campaign setup and activation
• Frequent monitoring and reporting of campaigns to ensure they are performing and pacing toward client KPIs. Provide status updates and reporting to key stakeholders (AEs and clients)
• Exceptional troubleshooting, analytical, and problem-solving skills, along with a strong ability to collaborate cross-functionally with Ad Operations and other business operations teams on campaign activations and optimizations
• Own the creation and presentation of campaign report deliverables including pacing reports, custom performance insights, and end of flight wrap decks. Craft persuasive narratives with data driven storytelling to engage and upsell clients to drive incremental revenue
• Support the Finance team to ensure campaigns are properly invoiced each month and work with clients to receive timely payments
• Well organized and detailed-oriented individual with the ability to prioritize, multitask, and meet deadlines
• Execute across a variety of media types including Direct IO, PG, and PMP campaigns

We’re excited if you have

• 3-5 years of experience in account management/client services at an ad tech company or media planning at an agency
• Experience working with major political campaigns and/or political advertisers for at least 1 election cycle
• Experience in media planning and crafting or responding to RFPs preferred
• Experience in display, video and CTV advertising with a premium publisher, agency, ad network, or data vendor
• Hands on experience in Programmatic video executions, workflows, and troubleshooting--particularly within a DSP, Ad Exchange or SSP (ex: TTD, Yahoo DSP, DV360, Stackadapt, Magnite)
• Understanding of PMP and PG deals and how to troubleshoot & optimize them
• Proficiency in ad serving platforms and understanding of how tags function (ex: DCM/GCM, ExtremeReach, Innovid, etc.)
• Reporting intelligence with Salesforce, Excel, PowerPoint & Tableau
• Comfortability in working within campaign data sets, finding actionable insights through analysis and data visualization techniques, and presenting them to a client in a clear compelling narrative
• Analytical, project management, deadline-driven, and process-oriented personality
• Strong desire for collaboration, creative brainstorms and proactive client engagement
• Strong & persuasive communication skills, both verbal and written
• Self-starter, comfortable working in fast-paced, growing environment

#LI-RD2

The Role

We are looking for a Senior Manager, Creative Operations to lead the end-to-end operational engine of the Project Management team for Roku’s Brand & Creative Studio. This role sits at the intersection of brand, creative, marketing, product, and operations — responsible for creating clarity, driving scalable processes, and enabling the team to deliver bold, best-in-class creative work at speed and scale.

The ideal candidate is an experienced people leader and strategic operator who has built and evolved project management and operations practices within high-performing in-house or agency creative organizations, ideally in streaming or entertainment. They are a proactive partner with a head for systems and process design, a pragmatic, strategic approach to problem solving, and a self-starter attitude. They are non-political, with the ability to influence and align senior stakeholders across different business and functional teams.

Our industry changes quickly, so we expect this leader to be comfortable responding to changing business needs, using data and insight to make decisions in ambiguity, and knowing that their success comes when the team succeeds.

For California Only - The estimated annual salary for this position is between $167,000 - $198,200 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.         

What You’ll Do

• Lead the day-to-day and long-term evolution of the Project Management and Operations team inside the Creative Studio, ensuring product teams have the right tools, processes and resources to execute on-time, on-budget, on-brief creative deliverables.
• Serve as a primary point of contact between Creative Studio and cross-functional partners for planning, prioritization, and status of work across multiple time zones and geographies.
• Own resource and prioritization management, measurement and reporting working to reconcile quarterly reporting against capacity.  
• As part of resource management both internally and externally, own and facilitate the relationship with vendors of the Creative Studio, helping teams secure resourcing, and overseeing contracts and relationships.
• Establish and refine operational frameworks, SLAs, reporting and standards for how Creative Studio partners with Marketing, Product and Advertising — making it simple and predictable to work with the team by refining global workflows and tooling.
• Manage and grow a high-performing project management team, providing clear direction, coaching, and career growth opportunities to build a culture of accountability, collaboration, and continuous improvement, where the team feels empowered to lead projects raise issues early and propose solutions.
• Identify and champion AI and automation opportunities (e.g., for intake triage, resourcing, status reporting, asset management, or documentation) to streamline workflows, unlock efficiency, and improve quality of work.
• Model Roku’s culture and values — acting as a culture carrier within the Brand & Creative team and across the broader organization evangelizing our work, our standards, and to build trust and partnership.

Your Experience

• 8-10+ years of experience in creative operations, marketing operations, or project management, with significant experience in integrated marketing or creative development; streaming, entertainment, or subscription business strongly preferred.
• 5+ years of people management experience leading project management / operations teams in an in-house creative org or agency.
• Demonstrated success building and evolving processes and frameworks for creative or marketing organizations — not just operating within existing ones.
• Proven track record driving cross-functional alignment across marketing, product, content, advertising, and other partners, including working across multiple time zones and geographies.
• Experience implementing and optimizing project management tools and systems such as Asana, Workfront, Airtable, Jira, or similar, plus strong proficiency in Excel/Sheets and presentation tools.
• Skilled communicator with strong verbal, presentation, and written communication skills — able to succinctly communicate with executives, stakeholders, and creatives.
• Comfortable making data-informed decisions in ambiguous, fast-changing environments; able to balance speed, quality, and risk.
• Demonstrated experience mentoring and growing talent, creating clarity on roles and expectations, and supporting career development.
• Experience evaluating and/or implementing AI and automation tools within creative or marketing workflows is a plus.
• Bachelor’s degree in marketing, Communications, Business, or related discipline preferred, but not required.

#LI-CU1

About the team

The Players team at Roku is responsible for building and evolving Roku's award-winning lineup of streaming sticks, set-top boxes, and streambars — the devices that millions of people rely on every day to access the content they love. We don't just build hardware—we also develop new software features that deliver the best streaming experience on both new and existing Roku devices. Our team operates across the US and UK, collaborating seamlessly across time zones with external manufacturing partners, silicon vendors, and cross-functional teams across Roku to take products from concept through mass production. It is a fast-paced, hands-on team that values resourceful, pragmatic, and passionate people who deliver great products at scale.

About the role

We are looking for a Senior Technical Program Manager with deep experience in hardware program management and exposure to software development programs to join our Players team. This is an individual contributor role focused on driving consumer electronics products from concept through mass production. You will own end-to-end program execution across hardware development, manufacturing, and operations — coordinating with internal engineering teams and external partners across multiple time zones. The ideal candidate brings strong experience managing hardware programs at scale in the consumer electronics industry, has worked closely with contract manufacturers and component vendors, and thrives in a collaborative, fast-moving environment. This is a unique opportunity for someone who combines technical depth with program management excellence and who is excited to help shape the next generation of Roku streaming devices.

For California Only - The estimated annual salary for this position is between $164,900 - $299,400 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You'll Be Doing

• Own end-to-end program management for Roku player products, driving hardware development from concept through engineering validation, design verification, and into mass production
• Build and maintain detailed program schedules, track milestones, manage critical paths, and provide clear status reporting to stakeholders and leadership
• Coordinate across hardware engineering, mechanical engineering, software, quality, operations, creative, compliance, and other cross-functional teams to deliver products on time and on budget
• Track software feature completion, bug triage, and release readiness for new product launches
• Coordinate OS integration and certification testing timelines with hardware schedules
• Manage relationships with external manufacturing partners (ODMs/CMs), component suppliers, and SOC vendors
• Proactively identify hardware program risks — design maturity, tooling readiness, supply chain constraints, and schedule pressure — and develop mitigation strategies
• Drive Design for Manufacturing (DFM) and Design for Assembly (DFA) conversations to optimize product cost, quality, and manufacturability
• Facilitate cross-functional technical discussions, challenge assumptions, and drive data-driven decision-making
• Communicate program status, risks, and trade-offs clearly and concisely to stakeholders at all levels
• Drive post-mortems on build events and quality issues, feeding learnings back into processes and future programs
• Support vendor selection processes, RFQs, and negotiations in collaboration with operations and supply chain teams
• Develop and refine program management processes and tools to improve team efficiency and execution quality\

We're excited if you have

• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Manufacturing Engineering, or a related technical field
• 8+ years of experience in hardware program management within consumer electronics or a related high-volume manufacturing industry
• Proven track record of managing consumer electronics products from concept through mass production at scale (millions of units)
• Deep understanding of hardware development phases from prototype through production and associated gate criteria
• Experience coordinating software development programs alongside hardware schedules, including OS integration and release management
• Familiarity with software development lifecycles and agile methodologies
• Experience managing relationships with ODMs, CMs, and component suppliers
• Strong technical foundation — ability to engage with mechanical designs, electrical schematics, manufacturing processes, and software development workflows
• Experience working across time zones with global teams and manufacturing partners, with flexibility for regular evening meetings
• Excellent communication skills — able to translate complex technical challenges into clear narratives for diverse audiences
• Strong analytical, problem-solving, and organizational skills with a data-driven approach to decision making
• Experience with AI tools for project management workflows, documentation, and data analysis
• An eye for detail, ensuring data passed between teams and systems is accurate and complete
• Proficiency with project management tools (MS Project, JIRA, Confluence, or similar) and good knowledge of PLM concepts and tools, especially Propel
• Self-motivated, resourceful, and comfortable operating with a high degree of independence and ownership
• Willingness for some international travel for factory visits, build events, and supplier meetings
• PMP certification or equivalent project management training is valued
• Experience in streaming media devices, smart home products, or similar connected consumer electronics is highly desirable

#LI-SR2

About the Role 

Roku is scaling how we use automation and AI to improve employee, customer, and partner experiences while driving operational efficiency, data quality, governance, and compliance. We are piloting and deploying AI-enabled solutions across core tools, workflows, and services in close partnership with Engineering and a broad set of business functions. 

We are looking for an AI Program Manager to own the end-to-end delivery of these AI and automation programs — from discovery and due diligence through pilot, rollout, and continuous improvement. 

In this role, you will lead AI and automation programs, responsible for building and executing a structured roadmap of pilots and scaled solutions. You will manage a portfolio of initiatives (e.g., AI assistants, case routing, content generation, analytics, and workflow automation) that reduce manual effort, improve decision-making, and enhance stakeholder experience while maintaining strong governance and compliance. 

This is a hands-on program management role that requires strong stakeholder management, comfort with technical concepts, and a disciplined approach to requirements, change management, and measurement. 

For New York Only - The estimated annual salary for this position is between $140,000 to 170,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

About the Team 

This role sits within a global, operations-focused organization that: 

• Designs and runs scalable programs, processes, and services across multiple business functions 
• Owns documentation, reporting, and governance for core internal tools and technologies (e.g., workflow, case management, analytics, knowledge content) 
• Drives cross-functional initiatives that improve data quality, compliance, user experience, and operational efficiency 

You will operate at the intersection of Engineering, People, Operations, Analytics, Finance, and Legal as we test, implement, and scale AI capabilities.

What You Will Be Doing:

• Define and maintain the AI roadmap
  • Partner with senior leaders, Engineering, and business stakeholders to identify high-value AI and automation use cases across tools and processes. 
  • Prioritize initiatives based on business impact, feasibility, risk, and alignment with company-level OKRs. 

• Lead AI due diligence and vendor/solution evaluation
  • Run structured due diligence on potential AI solutions (internal tools, existing platforms, and third-party vendors). 
  • Assess capabilities, integration patterns, data flows, security, and compliance requirements in partnership with Legal, Security, and Privacy. 
  • Document recommendations, trade-offs, and go-forward proposals for leadership decision-making. 

• Own end-to-end delivery of AI pilots and programs 
  • Define problem statements, scope, success criteria, and measurement plans for each pilot. 
  • Drive project plans, milestones, and dependencies; manage risks, issues, and decisions with clear escalation paths. 
  • Coordinate cross-functional resources (Engineering, Operations, People, Finance, and other stakeholder groups) to ensure on-time, high-quality delivery. 

• Drive change management, training, and adoption 
  • Develop rollout plans, communications, and training materials for end users, managers, and internal support teams. 
  • Partner with functional DRIs to embed AI tools into standard operating procedures, knowledge bases, and workflows. 
  • Monitor adoption and usage, collecting feedback to refine processes and features. 

• Establish AI governance, controls, and documentation 
  • Implement lightweight but effective governance for AI use cases (e.g., intake, approval, risk review, monitoring). 
  • Ensure all programs follow company policies and legal/privacy requirements for the use of internal data. 
  • Maintain clear, accessible documentation in Confluence or similar tools, including requirements, design specs, test plans, change logs, and QRGs. 

• Measure impact and continuously improve 
  • Define and track KPIs for each program (e.g., time saved, error reduction, SLA improvements, case deflection, data quality, user satisfaction). 
  • Partner with Analytics and Finance as needed to quantify benefits and inform future investments. 
  • Identify opportunities to extend successful pilots globally and/or to adjacent use cases across the company. 

• Act as an internal AI ambassador 
  • Translate complex technical concepts into clear, business-relevant language for stakeholders and leadership. 
  • Support education and awareness efforts around responsible AI use, capabilities, and limitations. 
  • Stay current on AI trends, relevant tools, and best practices to inform the roadmap. 

We’re Excited If You Have:

• 8+ years of experience in program or project management in a fast-paced, high-growth environment. 
• 3+ years of experience driving AI, automation, analytics, or digital transformation programs for business operations, shared services, or customer-facing functions. 
• Demonstrated experience leading cross-functional programs with multiple stakeholders and dependencies (e.g., Engineering, Operations, Legal, Security, Finance, vendors). 
• Strong skills in requirements gathering, process mapping, and documentation (e.g., SOPs, workflows, RACI, testing plans, change management plans). 
• Solid understanding of data governance, privacy, and security considerations when working with sensitive data. 
• Experience with enterprise tools such as workflow/case management systems, analytics/BI tools, knowledge management platforms, or similar technologies. 
• Proven ability to define and track clear metrics, analyze results, and iterate on solutions based on data and stakeholder feedback. 
• Excellent written and verbal communication skills, with the ability to influence and drive alignment across technical and non-technical audiences. 
• Strong organizational skills with the ability to manage multiple concurrent initiatives and adjust priorities as business needs evolve. 
• Comfortable working both strategically and tactically — from defining roadmap priorities to writing user stories and validating end-to-end flows. 
• Prior experience in shared services, operations, customer support, or platform/enablement teams. 
• Experience launching or managing GenAI copilots, chatbots, knowledge assistants, or content-generation tools in an enterprise environment. 
• Familiarity with modern SaaS platforms, APIs, and integration patterns used to connect systems and automate workflows. 
• Experience working in global organizations and/or with distributed teams across time zones. 

#LI-GT2

About the team

The Sponsorships team plays a crucial role in driving the success of Roku's cutting-edge activations.  The team is responsible for complex trafficking, quality assurance, and in-depth troubleshooting of all sponsorship products.  This team operates across diverse platforms, catering to the intricate nature and tailored requirements of each project. Collaborating closely with Client Services and Product Marketing, team members spearhead the implementation of both new and established product offerings and packages. Members of this team have the unique opportunity to be at the forefront of innovation, gaining first-hand exposure to brand-new executions built to meet customer objectives and delight our user base.   

About the role

Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross-functional and will use a combination of 3rd-party and proprietary platforms to traffic highly customized, complex executions to drive user engagement across the Roku Ecosystem. This individual will have a strong desire to increase their technical prowess within the organization.  

This individual will work well in a fast-paced environment and be a natural self-starter and team player.  The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to emerging business needs.  

This position works with the Senior Ad Operations Sponsorship team members and reports to the Senior Manager of Ad Operations, located in Boston, MA. This role is based in our Boston, NYC, or Santa Monica office.  

For New York Only - The estimated annual salary for this position is between $94,500 - $122,850 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Build and launch custom ad experiences using proprietary toolsets and technical systems 
• Effectively act as a liaison between Brand Activation Managers, Client Services, Product, Engineering, and Technical Operations teams using clear and consistent communication 
• Steward discussions with Client Services and Brand Activation Managers to ensure a seamless campaign launch 
• Contribute ideas to help enhance our proprietary tools and systems to drive forward productivity and team effectiveness 
• Collaborate alongside Senior Ad Operations peers to support the rollout of Custom Ad Experiences and new Ad Products 
• Accountable for the management, launch, and QA of high-profile and time-sensitive campaign launches 
• Use 3rd party tools to ensure creatives running in our ad servers are following our ad specifications 
• Consult with Product Managers and Engineering teams to determine the technical feasibility of new campaign launch tactics  
• Proactively identify situations in which technical issues need to be escalated for investigation and take initiative to do so 

We're excited if you have

• 2-3 years of experience in digital ad operations or QA at a publisher, an ad tech company, an ad agency, or an ad network 
• Expertise with GAM and digital ad serving tools for video and display 
• Experience in display and video advertising with a premium publisher or agency 
• Expert organization, attention to detail, and time management skills 
• Familiarity with Salesforce  
• Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards 
• Ambitious self-starter who enjoys a good challenge and continuous learning 
• Understanding of digital advertising campaign management, including strategies, tactics, and execution (ad serving and pixels) 
• Ability to use analytical and technical skills to troubleshoot setup and delivery challenges 
• Creative problem solver with the ability to work effectively in an emerging technology company 

#LI-SR2

About the team

The Sponsorships team plays a crucial role in driving the success of Roku's cutting-edge activations.  The team is responsible for complex trafficking, quality assurance, and in-depth troubleshooting of all sponsorship products.  This team operates across diverse platforms, catering to the intricate nature and tailored requirements of each project. Collaborating closely with Client Services and Product Marketing, team members spearhead the implementation of both new and established product offerings and packages. Members of this team have the unique opportunity to be at the forefront of innovation, gaining first-hand exposure to brand-new executions built to meet customer objectives and delight our user base.   

About the role

Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross-functional and will use a combination of 3rd-party and proprietary platforms to traffic highly customized, complex executions to drive user engagement across the Roku Ecosystem. This individual will have a strong desire to increase their technical prowess within the organization.  

This individual will work well in a fast-paced environment and be a natural self-starter and team player.  The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to emerging business needs.  

This position works with the Senior Ad Operations Sponsorship team members and reports to the Senior Manager of Ad Operations, located in Boston, MA. This role is based in our Boston, NYC, or Santa Monica office.  

For Massachusetts Only - The estimated annual salary for this position is between $94,500 - $122,850 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Build and launch custom ad experiences using proprietary toolsets and technical systems 
• Effectively act as a liaison between Brand Activation Managers, Client Services, Product, Engineering, and Technical Operations teams using clear and consistent communication 
• Steward discussions with Client Services and Brand Activation Managers to ensure a seamless campaign launch 
• Contribute ideas to help enhance our proprietary tools and systems to drive forward productivity and team effectiveness 
• Collaborate alongside Senior Ad Operations peers to support the rollout of Custom Ad Experiences and new Ad Products 
• Accountable for the management, launch, and QA of high-profile and time-sensitive campaign launches 
• Use 3rd party tools to ensure creatives running in our ad servers are following our ad specifications 
• Consult with Product Managers and Engineering teams to determine the technical feasibility of new campaign launch tactics  
• Proactively identify situations in which technical issues need to be escalated for investigation and take initiative to do so 

We're excited if you have

• 2-3 years of experience in digital ad operations or QA at a publisher, an ad tech company, an ad agency, or an ad network 
• Expertise with GAM and digital ad serving tools for video and display 
• Experience in display and video advertising with a premium publisher or agency 
• Expert organization, attention to detail, and time management skills 
• Familiarity with Salesforce  
• Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards 
• Ambitious self-starter who enjoys a good challenge and continuous learning 
• Understanding of digital advertising campaign management, including strategies, tactics, and execution (ad serving and pixels) 
• Ability to use analytical and technical skills to troubleshoot setup and delivery challenges 
• Creative problem solver with the ability to work effectively in an emerging technology company 

#LI-SR2

About the team

The Sponsorships team plays a crucial role in driving the success of Roku's cutting-edge activations.  The team is responsible for complex trafficking, quality assurance, and in-depth troubleshooting of all sponsorship products.  This team operates across diverse platforms, catering to the intricate nature and tailored requirements of each project. Collaborating closely with Client Services and Product Marketing, team members spearhead the implementation of both new and established product offerings and packages. Members of this team have the unique opportunity to be at the forefront of innovation, gaining first-hand exposure to brand-new executions built to meet customer objectives and delight our user base.   

About the role

Roku is seeking an Ad Operations Associate to join our growing Sponsorship team. In this role, you will help facilitate the launch and delivery of campaigns while ensuring compliance with standard processes and quality assurance practices. This position is highly cross-functional and will use a combination of 3rd-party and proprietary platforms to traffic highly customized, complex executions to drive user engagement across the Roku Ecosystem. This individual will have a strong desire to increase their technical prowess within the organization.  

This individual will work well in a fast-paced environment and be a natural self-starter and team player.  The ideal candidate isn’t a bystander. They are curious, hungry, and engaged, willing to jump in to solve problems and make data-driven decisions even when things feel very ambiguous. Our industry changes quickly, so we expect a great candidate to be comfortable responding quickly to emerging business needs.  

This position works with the Senior Ad Operations Sponsorship team members and reports to the Senior Manager of Ad Operations, located in Boston, MA. This role is based in our Boston, NYC, or Santa Monica office.  

For California Only - The estimated annual salary for this position is between $94,500 - $122,850 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Build and launch custom ad experiences using proprietary toolsets and technical systems 
• Effectively act as a liaison between Brand Activation Managers, Client Services, Product, Engineering, and Technical Operations teams using clear and consistent communication 
• Steward discussions with Client Services and Brand Activation Managers to ensure a seamless campaign launch 
• Contribute ideas to help enhance our proprietary tools and systems to drive forward productivity and team effectiveness 
• Collaborate alongside Senior Ad Operations peers to support the rollout of Custom Ad Experiences and new Ad Products 
• Accountable for the management, launch, and QA of high-profile and time-sensitive campaign launches 
• Use 3rd party tools to ensure creatives running in our ad servers are following our ad specifications 
• Consult with Product Managers and Engineering teams to determine the technical feasibility of new campaign launch tactics  
• Proactively identify situations in which technical issues need to be escalated for investigation and take initiative to do so 

We're excited if you have

• 2-3 years of experience in digital ad operations or QA at a publisher, an ad tech company, an ad agency, or an ad network 
• Expertise with GAM and digital ad serving tools for video and display 
• Experience in display and video advertising with a premium publisher or agency 
• Expert organization, attention to detail, and time management skills 
• Familiarity with Salesforce  
• Inquisitive, proactive, and process-oriented person with experience adhering to processes and standards 
• Ambitious self-starter who enjoys a good challenge and continuous learning 
• Understanding of digital advertising campaign management, including strategies, tactics, and execution (ad serving and pixels) 
• Ability to use analytical and technical skills to troubleshoot setup and delivery challenges 
• Creative problem solver with the ability to work effectively in an emerging technology company 

#LI-SR2

About the role 

Roku is seeking a Technology Audit Manager to join its Finance & IT Compliance team. This role will lead and evolve Roku’s technology SOX compliance program, partnering closely with Engineering, Security, Product, and Finance teams to ensure scalable, high-quality controls across a rapidly growing and complex engineering environment. 

You will operate at the intersection of audit, technology, and automation, overseeing internal controls across enterprise systems, cloud infrastructure, data platforms, and cybersecurity. You will also drive controls-by-design for system implementations and business process transformations A key priority for this role is modernizing the IT SOX program through AI-powered automation and continuous auditing to improve precision, coverage, and efficiency. 

This is a high-impact, hands-on role for a proactive and driven professional who excels in fast-paced environments, collaborates effectively across teams, and brings the vision and execution focus to scale and modernize the compliance function alongside company growth. The ideal candidate brings strong experience in IT SOX and technology audits, along with a builder mindset, the ability to navigate ambiguity, and a track record of influencing cross-functional stakeholders. You should be equally comfortable diving into control details, partnering with engineering teams on system design, and driving strategic initiatives that enhance the overall control environment. 

For California Only - The estimated annual salary for this position is between $170,000 and 187,000 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What you’ll be doing 

• Lead and oversee the company’s technology SOX compliance program, evaluating the design and operating effectiveness of IT general controls, automated controls, and key reports supporting financial reporting 
• Maintain a deep understanding of the organization’s end-to-end technology ecosystem and its impact on financial reporting, staying current on system changes, policies, regulatory guidance, and industry best practices 
• Own audit oversight for system implementations, technology transformations, and process automation initiatives, partnering cross-functionally to ensure controls-by-design, strong SDLC governance, and scalable SOX-readiness from pre-go-live through post-implementation 
• Lead cloud infrastructure audits across AWS and GCP environments, assessing controls over access management, network security, encryption, logging and monitoring, configuration management, and data residency; evaluate cloud-native security tools and drive control maturity 
• Drive AI-powered automation of internal controls testing by integrating with IAM platforms (e.g., Okta, AWS IAM) and GitLab to continuously monitor access risks, code changes, and CI/CD controls; leverage AI/ML and automation to detect anomalies and generate audit-ready evidence that enables continuous auditing and improves precision, coverage, and efficiency 
• Establish and maintain an AI controls automation governance framework, including model validation standards, quality thresholds, and human-in-the-loop checkpoints to ensure accuracy, auditability, and regulatory defensibility 
• Assess control deficiencies, perform root cause analysis, and drive remediation efforts to closure, including validation and re-testing of corrective actions 
• Coordinate with co-sourcing partners, external auditors, and control owners to ensure cohesive execution; act as a trusted advisor by anticipating stakeholder needs and delivering actionable insights 
• Prepare and review audit workpapers, reports, ensuring compliance with professional standards and delivering clear, data-driven insights 

We’re excited if you have 

• 6–8+ years of relevant technology audit and IT SOX compliance experience, ideally combining Big 4 public accounting and in-house internal audit/SOX roles at a fast-paced public technology company 
• Bachelor’s degree in computer science, Information Systems, Finance, Accounting, or related field 
• Professional certifications such as CISA, CISSP, or CISM preferred; additional certifications (CPA, CIA, CFE) are a plus 
• Strong experience across technology audit domains, including IT general controls (ITGCs), automated controls (ITACs), cloud infrastructure, data engineering, DevOps processes, cybersecurity, system implementations, and business process automation 
• Hands-on experience designing and evaluating IT general and security controls in cloud environments (AWS, GCP); cloud certifications are highly desirable  
• Experience auditing or supporting enterprise platforms (e.g., NetSuite, Salesforce, Workday) and modern engineering environments (e.g., GitHub, CI/CD pipelines) 
• Solid understanding of SOX and broader compliance frameworks (SOC 1/2, GDPR, PCI-DSS) and security/governance standards (ISO 27001, COBIT, NIST) 
• Experience operating in high-growth, fast-paced environments, with the ability to scale processes and controls alongside business expansion 
• Strong leadership, communication, and project management skills, with the ability to collaborate effectively across technical and business teams 
• Self-driven and proactive, with the ability to manage multiple priorities and deliver high-quality results with minimal supervision 

Extra Credit 

• Master's degree in finance, accounting, computer science, IT, or related field  
• Strong understanding of finance and business processes, including quote-to-cash, revenue recognition, procure-to-pay, HR operations, and payroll 
• Hands-on experience with automation, AI, and analytics tools to drive audit efficiency and insights. Familiarity with GRC tools like Auditboard is a plus 
• Experience with identity and access management (IAM) and governance tools (e.g., Okta, SailPoint, CyberArk), including user access reviews (UAR), role design, and segregation of duties (SoD) analysis 
• Proven ability to quickly learn and adapt to evolving emerging technologies, including AI, cloud, payments, data platforms, and modern engineering environments, within the media & entertainment industry 

#LI-RR1 

About the Role 

We're seeking a Senior Analyst, Ads Forecasting & Inventory Yield to join our team of forecasting and yield specialists working to maximize profitable ad revenue across Roku's AVOD ecosystem. This role combines analytical rigor, strategic thinking, and hands-on execution to improve forecast accuracy, optimize inventory utilization, and support key monetization decisions. The ideal candidate brings strong quantitative skills, experience with large-scale advertising data, cross-functional fluency, and a demonstrated ability to leverage AI and automation to accelerate analytical workflows. This position reports to the Sr. Manager, Ad Forecasting & Inventory Yield, within Revenue Operations.  

This position is a hybrid role, Monday – Thursday in office with the option to work from home on Friday. This position is based in New York, NY. 

For New York - The estimated annual salary for this position is between $140,000 - $150,000 annually.  

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. 

What you'll be doing  

• Own and enhance end-to-end forecast reporting (demand, supply, yield), advancing insights into revenue, gross profit, sell-through, fill rate, and other key KPIs 
• Own global demand forecasts and in-quarter revenue pacing views; design tools for scenario analysis, what-if modeling, and performance-versus-plan tracking 
• Build analytical frameworks that measure forecast performance, identify gaps, and quantify risks and opportunities across the ads business 
• Partner with Revenue Operations and Sales leadership to translate forecast and inventory insights into pricing, packaging, and yield strategies 
• Proactively identify under-utilized inventory segments and recommend actions to improve monetization 
• Standardize, centralize, and define new metrics that give RevOps leadership clear views into business health from an inventory, yield, and product perspective 
• Build and maintain a scalable dashboard suite; own the roadmap for enhancements, tech debt, and automation priorities 
• Collaborate with Business Automation, Data Engineering, and Product teams to ensure reporting requirements are represented in data models and pipelines 
• Define escalation paths within Revenue Operations for data outages, dashboard issues, and forecast anomalies, including SLAs and communication norms 
• Create documentation and SOPs for dashboards, reports, analytical workflows, and AI-assisted processes; mentor junior analysts on tools and best practices 
• Deliver ad hoc analysis and strategic insights as Roku explores new ad units, formats, packaging, and business development initiatives 

We’re excited if you have 

• 5–8+ years in digital advertising, streaming/CTV, or related fields in an inventory, yield, revenue operations, forecasting, or business analytics role 
• Experience partnering with Sales, Finance, or Product teams in a high-growth media/tech or streaming environment strongly preferred 
• Proven track record leading projects end-to-end — from problem definition through implementation, change management, and impact measurement 

Domain & Technical Skills 

• Strong knowledge of digital ad serving tools, industry metrics, and terminology; programmatic buying/selling and auction dynamics experience is a plus 
• Solid understanding of yield and monetization strategy (floor pricing, packaging, auction dynamics, supply/demand balancing) 
• Highly proficient in Excel (advanced formulas, modeling, scenario analysis) and PowerPoint for executive-ready storytelling 
• Hands-on SQL experience for extracting and transforming large datasets 
• Experience with BI tools (Looker, Tableau, or similar) for dashboard development and self-service analytics 

AI & Automation Proficiency 

• Demonstrated experience using AI/LLM tools (e.g., Claude, ChatGPT, Copilot) to accelerate data analysis, automate workflows, and generate or debug code 
• Ability to critically evaluate AI-generated outputs for accuracy, bias, and business applicability 
• Experience or strong interest in applying AI to forecasting, anomaly detection, scenario modeling, or other analytical use cases 
• Familiarity with prompt engineering or integrating AI tools into analytical workflows is a plus 

Soft Skills 

• Excellent communication skills; able to present complex topics succinctly to technical and non-technical stakeholders 
• Strong project management and detail orientation; manages multiple priorities in a fast-paced environment 
• Works autonomously with a bias for creative, data-driven solutions to ambiguous problems 

Characteristics of Success at Roku 

• Self-motivated — drives work forward without waiting for direction 
• Positive & collaborative — builds strong cross-functional relationships 
• Non-political — focused on what's best for the business 
• Results-oriented — bias toward action and measurable impact 
• Practical — balances rigor with speed 
• Hands-on — dives into details while thinking strategically 

If you thrive at the intersection of analytics, forecasting, and business strategy — and you're excited to use both traditional and AI-powered tools to shape how Roku manages and monetizes ad inventory at scale — we'd love to hear from you. 

#LI-SR3

About the team

The Subscriptions team at Roku is focused on growing Roku's subscriptions business by identifying opportunities to better compete in the SVOD landscape and working cross-functionally to ensure the optimal execution of those initiatives. As the company's core business team thinking about subscriptions, we are setting the strategy and vision for Roku's SVOD business and partnering closely with internal teams such as Partner Growth, Marketing, Merchandising, Product, Content Operations, Revenue Operations, Finance, and Accounting to bring the vision to life. The Subscriptions team is wholly responsible for the successful management of the Premium Subscriptions business within The Roku Channel, including identifying growth opportunities and managing day-to-day activities.

About the role

Roku is seeking a Senior Manager, Subscriptions Operations to lead and scale the operational backbone of the Premium Subscriptions business. This role sits at the intersection of strategy and execution — responsible for ensuring the Subscriptions organization runs with operational rigor, clear processes, and cross-functional alignment. You will manage a team of two, including a Subscriptions Operations Manager, and be accountable for the end-to-end operational health of the business.

This is not a “keep the lights on” role. You will be the architect of how our operations team works — designing, building, and continuously improving the systems, processes, and workflows that allow the Subscriptions business to scale. You must be someone who thrives in complexity, can navigate ambiguous cross-functional environments, and has a proven track record of bringing order to fast-moving organizations. You will partner closely with the Director of Subscriptions Growth and the VP of Subscriptions to translate strategic priorities into operational plans, drive accountability across teams, and ensure the business has the infrastructure and discipline to execute at a high level.

A successful candidate has deep experience operating within complex organizations, an instinct for identifying process gaps before they become problems, and the ability to stand up new operational frameworks from scratch as the business evolves.

For California Only - The estimated annual salary for this position is between $167,000 - $185,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you’ll be doing

• Own and scale Subscriptions Operations: Lead the day-to-day and strategic operations of the Premium Subscriptions business, including partner onboarding, price changes, new plan launches, bundles, migrations, and deprecations across all markets. Ensure seamless execution through your team and through direct involvement in high-stakes initiatives.
• Build and manage the operations team: Directly manage two reports. Set clear expectations, develop talent, and create a high-performing team culture rooted in ownership and operational excellence.
• Serve as a strategic partner to Subscriptions leadership: Act as an operational right hand to the Director of Subscriptions Growth, owning the preparation and facilitation of critical leadership meetings, cross-functional reviews, and planning sessions. Drive agendas, ensure the right topics are surfaced, track decisions and action items, and hold stakeholders accountable to follow-through.
• Develop executive-ready materials for VP and C-Suite audiences: Author and own strategic decks, business reviews, and presentations for Roku’s senior leadership, including VP-level and C-Suite forums. Translate complex operational and business data into clear, compelling narratives that inform executive decision-making and showcase the Subscriptions business’s performance, priorities, and strategic direction.
• Own the Subscriptions operating cadence: Design, implement, and run the team’s recurring business rhythms — including QBRs, monthly business reviews, planning cycles, and leadership updates. Ensure these forums are well-structured, action-oriented, and consistently drive alignment across the organization.
• Design and implement systems and processes: Serve as the team’s process architect. Evaluate, design, document, and implement scalable operational processes and tooling for both existing and emerging business needs. You are the person who sees a manual, fragile workflow and turns it into a reliable, repeatable system.
• Drive cross-functional execution: Facilitate initiatives and data flows across Business, Product, Engineering, Merchandising, Marketing, Revenue Operations, Finance, and Accounting. Own the communication and coordination layer — tracking task status, surfacing risks, removing blockers, and ensuring accountability across stakeholders.
• Proactively identify and mitigate risk: Anticipate operational and technical risks to processes before they materialize. Lead root cause analysis for issues and implement preventative measures across the team.
• Develop new processes as the business evolves: As the Subscriptions business expands into new services, markets, and product types, you will own the development of net-new operational processes end-to-end — from discovery and definition through implementation and iteration.

We’re excited if you have

• BA/BS degree in Business Administration, Finance, Operations, Computer Science or related field; MBA strongly preferred
• 8+ years of relevant experience in operations, business operations, program management, or a similar role within a technology or media company, and/or 3+ years in management consulting focused on operational effectiveness, process improvement, or organizational design
• 2+ years of people management experience, with a demonstrated ability to develop and lead high-performing teams
• Proven track record as a systems and process builder — someone who has designed and implemented operational frameworks, not just executed within existing ones
• Experience in a strategic operations or business operations leadership capacity — someone who has owned the operating rhythm for a senior leader or business unit
• Experience navigating complex, matrixed organizations with many cross-functional stakeholders; comfort operating in ambiguity and bringing structure where none exists
• Exceptional project management abilities with the ability to manage multiple workstreams simultaneously; PMP a plus
• Strong written and verbal communication skills, including the ability to develop executive-level presentations and synthesize complex information into clear, actionable updates for VP and C-Suite audiences
• High degree of ownership, judgment, and operational rigor — you treat the business like it’s yours
• Experience in the digital media space, streaming platforms, or subscription/recurring revenue business models preferred
• Proficiency in Excel, PowerPoint, Airtable, Confluence, JIRA; experience with Salesforce a plus
• Familiarity with managing and maintaining operational and financial data; knowledge of quality data management best practices a plus
• Experience leveraging AI tools to enhance productivity and streamline workflows is a plus

#LI-CU1

What you’ll do

As a member of the Technical Office Engineering (TOE) you will contribute within the production environment, to the manufacturing and testing of the first cars featuring the pioneering Scout design and functionalities. Additionally, you will play a decisive role in transferring the lessons learned to product optimization activities and the later pre-series and series production line. In your role you will report to the Manager of the Engineering Office.  

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Project management for preparation and building of Test-and Pre-Series-Vehicles 
• Structural Planning for the TOE in Blythewood: Office space, Vehicle Workshop in the Technical Center 
• Control and tracking of procurement processes for machines and equipment for the R&D workshop in Blythewood 
• Planning and control of the machine and equipment set-up in the new factory in Blythewood 
• Representation of the Scout Engineering Department (R&D) in the Scout Production Center in Columbia / Blythewood
• Scheduling and controlling the Test-Vehicle build in Blythewood for Engineering Planning of the capacities required for the vehicle build and Test-preparation for Engineering Cost and budget tracking  
• Managing escalation processes for parts availability and initiation of technical solutions as well as acceptance processes for deviating build-ins 
• Reporting and cross-departmental coordination on the vehicle build status and change management processes
• Preparation of documentation for reports and project status 

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Columbia, South Carolina.
• The responsibilities of this role require daily attendance in office with in-person meetings and events regularly in Columbia, South Carolina and Blythewood, South Carolina. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time. 

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 4+ years professional experience with expertise in manufacturing engineering, production planning, and/or project management 
• Deep knowledge of vehicle engineering processes and project planning software 
• Bachelor’s/Master’s degree in mechanical, electrical engineering, or equivalent 
• Skillful at organizational navigation and cross-functional collaboration at all levels; ability to develop effective partnerships and relationships 
• Creative and strategic problem solver who exercises sound judgement 
• Ability to lead simultaneous engineering teams 
• Good knowledge of MS Office products 
• Motivated engineer wanting to work at the cutting edge of electric vehicle technical design, create new ideas and solutions, enjoy hands-on testing 
• Strong interpersonal skills including ownership, self-motivated, problem solving, analytical, team player, innovative, creative, communication skills and ability to develop & mutually thrive in working relationships 
• Proven ability to work in a truly cross-functional and global environment 
• Driver’s license required 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000.00 - $135,000.00

Internal leveling code: IC9

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Detail-oriented IT Project Manager to plan and drive the execution of our company’s IT Portfolio and roadmap using Agile principles and frameworks to foster collaboration, continuous improvement, and efficient delivery. 

• Provide AI project management expertise, guiding teams through emerging technologies and best practices. 

• Champion an AI mindset across projects—leveraging data-driven insights, automation opportunities, and ethical AI practices to enhance delivery and decision-making. 

• Work with minimal or vague data, distilling insights, and crafting compelling executive-level presentations that support key technological decisions and long-term planning 

• Lead project execution status meetings to track progress and identify risks ensuring timely resolution and clear communication 

• Maintain open and transparent communication with internal and external stakeholders, ensuring that everyone is well-informed about project progress and any changes in requirements. 

• Implement robust quality assurance measures to deliver high-quality project outcomes that meet or exceed industry standards. 

• Prepare and present status reports and dashboards for leadership and stakeholders. 

• Provide regular progress reports to senior management, highlighting key achievements, challenges, and upcoming milestones. 

• Emphasize continuous improvement and learning within the project team by facilitating retrospectives and sharing best practices. 

• Facilitate PI (Program Increment) Planning sessions quarterly to align teams and prioritize backlogs. 

Location & Travel Expectations:

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC.
• This role requires 4-5 days per week in the office, with regular in-person meetings and events. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

We expect all Scouts to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here’s what else you’ll bring: 

Qualifications: 

• Education: Bachelor’s degree in information technology, Business, or related discipline. 

• Experience: 5+ years of IT project management experience, ideally within a PMO environment and technology-driven organizations. 

• Technical Expertise: Strong knowledge and practical experience with AIdriven project management methodologies, native AI capabilities (including predictive analytics, intelligent automation, and generative AI assistants), and emerging technologies. 

• AI Mindset: Ability to identify opportunities for AI integration, automation, and ethical use of AI in project delivery.  

• Agile Leadership: Demonstrated success in facilitating PI Planning sessions and effectively managing Agile backlogs. 

• Communication & Leadership: Exceptional ability to translate complex concepts into clear options, decisions, and impacts; proven stakeholder management and leadership skills. 

• Tools Proficiency: Advanced skills in Jira, Confluence, Microsoft applications, and reporting dashboards. 

Preferred Skills: 

• Deep understanding of Agile methodologies with strong facilitation skills for collaborative planning sessions. 

• Industry experience in automotive or manufacturing sectors. 

• Familiarity with risk management practices and executive-level reporting frameworks. 

• Background in automotive/EV programs, hardware-software integrated products, or large-scale transformation initiatives. 

• Ability to blend stage-gate and Agile/Lean practices pragmatically to meet project needs. 

• Experience establishing governance structures, portfolio dashboards, and KPI frameworks across multiple teams. 

Technical & Industry Knowledge 

• Comprehensive understanding of enterprise IT applications, integrations, and infrastructure. 

• Expertise in SDLC methodologies (Agile, Scrum, Waterfall, DevOps, Lean) with flexibility to tailor processes to project requirements. 

• Knowledge of automotive IT standards, regulatory requirements, and industry best practices. 

Communication & Leadership 

• Exceptional written and verbal communication and facilitation skills, with the ability to engage with executive leadership and technical teams. 

• Strong collaboration, problem-solving, and stakeholder management skills. 

• Ability to negotiate and influence decision-making in complex IT environments. 

Tools: 

• Proficiency in project management related tools (e.g., Jira, Confluence, SharePoint). 

• Advanced Proficiency in PowerPoint and Excel 

Additional Considerations: 

• Proven ability to scale IT project management functions in fast-paced, high-growth environments. 

• Ability to adapt and thrive in a high-paced, evolving IT environment. 

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $110,000.00 - $135,000.00

Internal leveling code: IC9

About the Team 

We are Roku’s Technical Account Management team for advertising publisher partnerships, owning integration health end-to-end—from onboarding through mature operations—to deliver operational excellence, reliability, and measurable outcomes for our partners and the Roku ad platform. We operate at the intersection of technology and business, turning operational and analytical signals into clear business cases and actionable decisions.

About The Role 

This role is requiring a highly motivated problem solver, who can effectively articulate business cases based on operational and analytical data. As part of this highly skilled team, you will be responsible for managing the technical relationship with Roku’s advertising business’ publisher relationships. The Technical Account Manager’s primary responsibility is to maintain operational excellence throughout the lifecycle of the publisher partnership, from integration to mature state, while working closely with the Publisher Partnerships, Business Development, Inventory, and Product teams. 

"For California Only - The estimated annual salary for this position is between $130,000 - $160,000 annually. 
 
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. 
 
This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off. ”

What You’ll Be Doing 

• Work on new integrations across all advertising publisher partners
• Lead the project planning, operational work, and testing related to the integration 
• Monitor and define metrics to evaluate health of our integrations with Publishers working within the Roku ecosystem 
• Usage of data and logs to drive decisions, insight, and optimizations 
• Frame technical matters into business opportunities or challenges, adapting your message to the technical level of the audience 
• Build and grow trusting relationships with external and internal counterparts 
• Troubleshoot issues and performance drops in publisher integrations by working cross functionally with other teams in the company, including more senior team members 
• Identify areas for product improvement and collaborate with the Product team to bring to fruition 
• Assist with testing and success evaluation of new features 
• Collaborate with the Publisher Partnerships team to drive strong programmer/publisher relationships through recurring calls and virtual communication 
• Meet locally with publisher contacts when required

We’re excited if you have 

• 4+ years of client-facing experience in Programmatic Advertising/Header Bidding Technologies in a Technical Account Management role or equivalent 
• Ability to communicate clearly, concisely, and effectively, both verbally and in writing to different audiences such as product, developers, operations, and sales 
• 1+ year Video (preferably CTV) experience 
• Comprehension and experience in trafficking digital video and other formats, including VAST, VPAID, and VMAP 
• Experience with Ad tech and ad tech terminology 
• Effective relationship management skills with partners 
• Experience with SQL & Analytics Skills 
• Experience with supply integrations (header bidding, oRTB, etc.) 
• Familiarity with reviewing technical documentation and integration specs, such as for oRTB 
• Superset and Excel proficiency. Python, JSON/XML are a strong plus 
• Experience in app/SDK coding, log reading, and testing in Postman 
• Experience diagnosing and troubleshooting front-end issues and network requests 
• Experience with a video ad server (Freewheel, GAM, Publica, Springserve, etc.) 
• Experience on an OTT platform a strong plus 

#LI-DH2

About the Team 

We are Roku’s Technical Account Management team for advertising publisher partnerships, owning integration health end-to-end—from onboarding through mature operations—to deliver operational excellence, reliability, and measurable outcomes for our partners and the Roku ad platform. We operate at the intersection of technology and business, turning operational and analytical signals into clear business cases and actionable decisions.

About The Role 

This role is requiring a highly motivated problem solver, who can effectively articulate business cases based on operational and analytical data. As part of this highly skilled team, you will be responsible for managing the technical relationship with Roku’s advertising business’ publisher relationships. The Technical Account Manager’s primary responsibility is to maintain operational excellence throughout the lifecycle of the publisher partnership, from integration to mature state, while working closely with the Publisher Partnerships, Business Development, Inventory, and Product teams. 

"For New York Only - The estimated annual salary for this position is between $135,000 - $160,000 annually. 
 
Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. 
 
This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.”

What You’ll Be Doing 

• Work on new integrations across all advertising publisher partners
• Lead the project planning, operational work, and testing related to the integration 
• Monitor and define metrics to evaluate health of our integrations with Publishers working within the Roku ecosystem 
• Usage of data and logs to drive decisions, insight, and optimizations 
• Frame technical matters into business opportunities or challenges, adapting your message to the technical level of the audience 
• Build and grow trusting relationships with external and internal counterparts 
• Troubleshoot issues and performance drops in publisher integrations by working cross functionally with other teams in the company, including more senior team members 
• Identify areas for product improvement and collaborate with the Product team to bring to fruition 
• Assist with testing and success evaluation of new features 
• Collaborate with the Publisher Partnerships team to drive strong programmer/publisher relationships through recurring calls and virtual communication 
• Meet locally with publisher contacts when required

We’re excited if you have 

• 4+ years of client-facing experience in Programmatic Advertising/Header Bidding Technologies in a Technical Account Management role or equivalent 
• Ability to communicate clearly, concisely, and effectively, both verbally and in writing to different audiences such as product, developers, operations, and sales 
• 1+ year Video (preferably CTV) experience 
• Comprehension and experience in trafficking digital video and other formats, including VAST, VPAID, and VMAP 
• Experience with Ad tech and ad tech terminology 
• Effective relationship management skills with partners 
• Experience with SQL & Analytics Skills 
• Experience with supply integrations (header bidding, oRTB, etc.) 
• Familiarity with reviewing technical documentation and integration specs, such as for oRTB 
• Superset and Excel proficiency. Python, JSON/XML are a strong plus 
• Experience in app/SDK coding, log reading, and testing in Postman 
• Experience diagnosing and troubleshooting front-end issues and network requests 
• Experience with a video ad server (Freewheel, GAM, Publica, Springserve, etc.) 
• Experience on an OTT platform a strong plus 

#LI-DH2

About the role 

Roku is seeking a Senior People Business Partner (Sr. PBP) to join our dynamic People Team supporting the Devices, Product and Technology organization. This role is ideal for a strategic operator who thrives in a fast-paced, high-growth environment and is passionate about enabling leaders and teams to perform at their best. 
 
As a Senior PBP, you’ll be a trusted advisor to mid-level and emerging leaders—empowering them with the tools, insights, and coaching they need to build high-performing teams and navigate complex people challenges. You’ll lead critical programs in performance management, project execution, and manager development, ensuring consistency, clarity, and impact across the organization.  

Here’s our team mission statement:  “We are trusted partners, who embody Roku culture, lead with integrity, add clarity, and foster collaborative solutions.  We approach our work with humility, humor, open-mindedness, and critical thinking.” 

What you'll be doing 

• Partner with leaders to ensure business strategy is supported by People Team initiatives, including having the right talent in place at the right time 
• Diagnose and improve organizational performance using tools and informal awareness of the organization’s pulse
• Influence and coach leaders to take accountability for talent and leadership development and to model desired behaviors
• Partner with management teams to understand trends in employee performance issues and advise on appropriate remediation
• Drive People Team initiatives such as toolkit development, process improvement, and cross-functional collaboration
• Provide strategy and support for organizational change, customizing approaches to meet business needs and advising leaders on guiding their teams through transitions
• Collaborate and influence across levels and functions to drive the company forward in a data-focused, builder-oriented culture

We're excited if you have 

• 5+ years of relevant People Business Partner experience, ideally supporting tech, product, and engineering teams in a high-growth environment
• Proficient in coaching, influencing, problem-solving, and facilitation skills
• Ability to thrive in ambiguous and unstructured environments, introducing structure and process when appropriate
• Demonstrated success in developing innovative, data-driven solutions to solve business challenges
• Uncompromising integrity and ethics, with a commitment to transparency, honesty, and directness
• Strong communication skills, with the ability to tailor messaging to various audiences 
• Strong project management skills with the ability to manage multiple priorities and initiatives 
• Advanced proficiency in Excel for data analysis and reporting
• Fluency or strong proficiency with AI tools to enhance people operations and decision-making
• As a global company, occasional collaboration across time zones may require flexibility to engage outside of standard business hours

#LI-RR1 

About the Team  

At Roku, we embody the mentality of a sports team, becoming our strongest when we work together (cross functionally) to reach an end goal. The Client Marketing and Strategy team acts as the quarterback to sales, helping to build long term strategies and solutions that ultimately aid in revenue growth and deepen partnerships with priority accounts. In partnership with sales, we ensure our clients are constantly evolving to build successful CTV strategies, test and adopt new products, and build the future of TV together.  
  

About the Role  

Roku pioneered streaming to the TV and continues to innovate and lead the industry. While we are well-positioned to help shape the future of television – including TV advertising – around the world, continued success relies on building a marketing and ad strategy that grows Roku’s advertising business. 

As an Ad Marketing Manager, you will partner across multiple industries, such as CPG, Political, QSR and collaborate with Research, Sales, and Product to develop bold narratives and amplify Roku’s leadership in the marketplace. This role is ideal for a strategic marketer who thrives on translating data into compelling storylines, building memorable marketing programs, and driving impact where it matters most.

For New York Only - The estimated annual salary for this position is between $110,000 and $131,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.
This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You'll Be Doing  

• Strategy & Storytelling: Build ambitious marketing strategies and sales narratives that engage marketers across multiple industries, including Automotive, CPG and Retail  
• Thought leadership: Identify thought leadership opportunities and industry moments to spark conversations and position Roku as a leader with bold, big-idea thinking. 
• Planning and Events: Lead annual marketing planning and oversee Roku’s presence at owned and industry events. 
• Sales Partnership: Serve as a trusted partner to Sales and support teams by providing strategic consulting, materials, research, and enablement support 
• Campaign Execution: Drive integrated marketing campaigns across LinkedIn, vertical industry outlets, and other channels in collaboration with Content, Growth Marketing, Comms, and Sales. 
• Customer Advocacy: Build advocacy by highlighting client success stories through case studies, programs, and best-in-class examples. 

We're Excited If You Have  

• 3+ years of experience in B2B marketing and media, ideally with a focus on marketing to specific industries and verticals  
• Strategic, organized thinker who can scale ideas and tell compelling stories backed by data. 
• Strong project management skills with the ability to juggle multiple timelines and stakeholders. 
• Executive presence and comfort working across Sales, Product, Data, Comms, and Events. 
• Exceptional communication and storytelling skills—especially in making the complex feel simple. 
• “No job is too big or too small” mentality -- you’re a long-term thinker and a short-term doer.  
• A solutions-oriented mindset who can easily adapt to ever changing needs. 
• College degree or equivalent  

#LI-AN1

About the Team  

At Roku, we embody the mentality of a sports team, becoming our strongest when we work together (cross functionally) to reach an end goal. The Client Marketing and Strategy team acts as the quarterback to sales, helping to build long term strategies and solutions that ultimately aid in revenue growth and deepen partnerships with priority accounts. In partnership with sales, we ensure our clients are constantly evolving to build successful CTV strategies, test and adopt new products, and build the future of TV together.  
  

About the Role  

Roku pioneered streaming to the TV and continues to innovate and lead the industry. While we are well-positioned to help shape the future of television – including TV advertising – around the world, continued success relies on building a marketing and ad strategy that grows Roku’s advertising business. 

As an Ad Marketing Manager, you will partner across multiple industries, such as CPG, Political, QSR and collaborate with Research, Sales, and Product to develop bold narratives and amplify Roku’s leadership in the marketplace. This role is ideal for a strategic marketer who thrives on translating data into compelling storylines, building memorable marketing programs, and driving impact where it matters most.

For California Only - The estimated annual salary for this position is between $108,000 - $148,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off

What You'll Be Doing  

• Strategy & Storytelling: Build ambitious marketing strategies and sales narratives that engage marketers across multiple industries, including Automotive, CPG and Retail  
• Thought leadership: Identify thought leadership opportunities and industry moments to spark conversations and position Roku as a leader with bold, big-idea thinking. 
• Planning and Events: Lead annual marketing planning and oversee Roku’s presence at owned and industry events. 
• Sales Partnership: Serve as a trusted partner to Sales and support teams by providing strategic consulting, materials, research, and enablement support 
• Campaign Execution: Drive integrated marketing campaigns across LinkedIn, vertical industry outlets, and other channels in collaboration with Content, Growth Marketing, Comms, and Sales. 
• Customer Advocacy: Build advocacy by highlighting client success stories through case studies, programs, and best-in-class examples. 

We're Excited If You Have  

• 3+ years of experience in B2B marketing and media, ideally with a focus on marketing to specific industries and verticals  
• Strategic, organized thinker who can scale ideas and tell compelling stories backed by data. 
• Strong project management skills with the ability to juggle multiple timelines and stakeholders. 
• Executive presence and comfort working across Sales, Product, Data, Comms, and Events. 
• Exceptional communication and storytelling skills—especially in making the complex feel simple. 
• “No job is too big or too small” mentality -- you’re a long-term thinker and a short-term doer.  
• A solutions-oriented mindset who can easily adapt to ever changing needs. 
• College degree or equivalent  

#LI-AN1