Staff PRODUCT ENGINEER (Contract)

Build it. Ship it. Own it.

Location: Argentina, Brazil, Colombia, Chile, Mexico, Dominican Republic, Peru

About Counterpart

Counterpart is an insurtech platform reimagining management and professional liability for the modern workplace. We believe that when businesses lead with clarity and confidence, they become more resilient, more innovative, and better prepared for what's ahead. That's why we built the first Agentic Insurance™ system — where advanced AI and deep insurance expertise come together to proactively assess, mitigate, and manage risk. Backed by A-rated carriers and trusted by brokers nationwide, our platform helps small businesses grow with confidence. Join us in shaping a smarter future, helping businesses Do More With Less Risk®.

The Role

As a Product Engineer at Counterpart, you own problems and drive outcomes. You iron out requirements with stakeholders, partners, and customers. You leverage AI for implementation. You verify the end-to-end result. You iterate until you move the needle.

You run projects with other Product Engineers and AI agents. You know when to delegate to a human, when to delegate to an agent, and when to do it yourself. 

YOU WILL

Own the Problem

• Take accountability for the outcome. 
• Talk directly to your users, stakeholders, and peers to discover the problem. 
• Translate business intents into functional requirements that engineers and agents can build against. Determine where human judgment is non-negotiable and where AI can augment or act autonomously. 
• Own the non-functional technical requirements. Specify the quality bar: performance, scalability, reliability, security, maintainability.

Build with AI

• Write production-quality code across the stack: Python, Django, AWS, React, and PostgreSQL. You are not afraid of any layer.
• Direct agents and review their output with domain depth. Catch what they miss across the functional and non-functional bar: correctness, edge cases, performance, security, testability, readability.
• Evaluate and improve agent output regularly. Track failure modes. Refine the prompts and patterns that lift the quality ceiling over time.
• Run projects that span other Product Engineers and agents. Coordinate work, manage dependencies, and keep things moving without micromanaging.
• Contribute to architectural decisions. Bring options and alternatives, not objections. Know when the elegant solution is the wrong call for a startup moving fast.
• Contribute to and manage the context harness as you build and deliver.

Verify and Iterate

• Surface delivery risks early. Bring solutions, not just problems. Keep your stakeholders informed without turning every risk into a meeting.
• Verify the end-to-end result yourself. Confirm the system does what the requirements say, and that the requirements were right.
• Drive adoption of what you ship. Documentation, enablement, and usage monitoring are part of the job.
• Monitor your services in production. Own the signal. Debug and fix what breaks.
• Participate in support rotations. When users run into issues with what you shipped, you investigate and fix them.
• Iterate until you move the needle. Shipping is not the finish line. Outcome is.

Raise the Bar

• Mentor engineers around you. Give direct, useful feedback. Leave things better than you found them.
• Make deliberate calls on technical debt: when to accumulate it, when to pay it down, when to refactor. Translate trade-offs into language that business leaders can act on.
• Operate to the engineering standards for quality, reliability, and operational excellence.

YOU HAVE

• 10+ years building production web applications across the full stack. The years are the floor, not the bar. What matters is whether you have actually done this: owned a problem end-to-end, written the spec, built the thing, coordinated the work, and shipped it without someone else holding the thread.
• Demonstrated experience gathering requirements directly. You have interviewed users, customers, and partner teams, and turned ambiguous intent into specs that engineers and agents can build against.
• Demonstrated experience owning both functional and non-functional requirements. You have defined what a system must do and held the line on how well it must do it.
• A track record of owning a domain or initiative without close supervision. You have navigated ambiguity, made judgment calls, and been accountable for the outcome.
• Extreme ownership and a bias for action. You do not sit and wait. You chase stakeholders, customers, and answers when you need them.
• Experience coordinating across engineers and AI agents on a shared initiative. You have managed the work without holding a formal management title.
• Strong technical judgment and the depth to catch what AI-generated code gets wrong: not syntax, but correctness, architecture, intent.
• Proficiency with Python and Django. Working knowledge of TypeScript, React, and PostgreSQL.
• Proficiency in developing with AI tools (Claude Code, Cursor, OpenAI Codex, similar) and the drive to stay ahead of how AI development practices are evolving.
• Domain curiosity. You learn the business context your work supports, not just the systems. You understand why the problem matters, not just how to solve it.
• The ability to communicate clearly across engineering, product, and business, translating technical complexity without losing meaning.
• Low ego and high Emotional Quotient (EQ). You influence without authority, take feedback well, and leave your ego out of technical decisions.
• Experience working with distributed, remote teams.

HOW THIS ROLE WORKS

Product Engineering exists to collapse the distance between a problem and a working solution. You own a problem or part of a vision. You shape it with stakeholders. You build it with AI. You verify it end-to-end. You iterate until the metric moves.

You work within the Context Architecture, a shared system of documentation, design patterns, and domain knowledge that gives you the technical context to make autonomous decisions at every step.

This is not a role for engineers who need to be told how. It is a role for engineers who can take a problem, fill in the gaps with good judgment, and ship something that works.

WHO YOU WILL WORK WITH

• Derrick Franco, Principal Engineer: After teaching himself to code at 13, Derrick went on to co-found Jumpstart in addition to building out the technical divisions at InvestorsAlley and Phinaz Media Group. Nowadays Derrick spends his time reading, with his wife, and working on his podcast The Future of Work Project.
• Julian Prokay, Principal Engineer: A veteran of the SaaS space with experience working on both student systems and construction management software. In his free time, he enjoys history podcasts and fantasy literature.
• Tony Nguyen, Engineering Manager: Tony is an engineering and platform leader with 25+ years of leadership experience at companies like Sony PlayStation Network, Intuit TurboTax, and ServiceNow. He thrives at building products, scaling teams, and leading organizations, but more so building people. He believes the best leadership and engineering comes from bringing your full identity to work. For him that's faith, family, and sports! Outside of work, you can catch him on the couch with his 3 adult children watching anime, going to Disneyland, or having game nights.
• Ron Alexessen, Engineering Manager: With experience at Hewlett-Packard, New Relic, Rackspace, and consulting agencies, Ron has built teams and shaped technical culture across different environments. He's passionate about AI-enabled development as a force multiplier and building solutions that create real business impact. Outside work, he boulders, runs, rides gravel bikes, and co-parents active teenagers, embracing structured chaos in all of it.
• Newton Truong, Engineering Manager: Newton joins Counterpart with 7+ years of experience in platform and data engineering. In his last company Thrive Market, he had a hand in building out new microservices and architecting data pipelines with Airflow and Spark. He's vegetarian and loves trying new restaurants when traveling. Nowadays he's busy keeping up with his 2-year-old and doing outdoor activities with his family.
• John Mendez, Engineering Manager: John has experience working at companies of all sizes. He enjoys startups and small-to-medium businesses, where he can wear multiple hats and help deliver solutions. Outside of work, he stays busy with his four kids and their activities. He also makes time to stay active by working out at home and running or walking with his dog.

COUNTERPART'S VALUES

• Conjoin Expectations - it is the cornerstone of autonomy. Ensure you are aware of what is expected of you and clearly articulate what you expect of others.
• Speak Boldly & Honestly - the only failure is not learning from mistakes. Don't cheat yourself and your colleagues of the feedback needed when expectations aren't being met.
• Be Entrepreneurial - control your own destiny. Embrace action over perfection while navigating any obstacles that stand in the way of your ultimate goal. Leverage AI ruthlessly. We measure success by outcomes, not lines of code written. Use every available AI tool to ship faster and think more strategically.
• Practice Omotenashi ("selfless hospitality") - trust will follow. Consider every interaction with internal and external partners an opportunity to develop trust by going above and beyond what is expected.
• Hold Nothing As Sacred - create routines but modify them routinely. Take the time to reflect on where the business is today, where it needs to go, and what you have to change in order to get there.
• Prioritize Wellness - some things should never be sacrificed. We create an environment that stretches everyone to grow and improve, which is fulfilling, but is only one part of a meaningful life.

WE OFFER

1. Work from Anywhere - Counterpart is a fully distributed company, meaning there is no office. We allow employees to work from wherever they do their best work, of course prioritizing meetings that often happen in US time zones.
2. Language Classes - We sponsor up to $100 per calendar year to be used towards language classes to help support your English language skills.
3. Paid Vacation and Time Off
4. Parental Leave - Development Partners will be eligible for unpaid Parental Leave to bond with a newborn, newly-adopted, or newly placed child. Under this policy, development partners and independent contractors will be eligible for up to 8 weeks of unpaid parental leave. Any time off will be subject to approval and must be requested at least 45 days in advance.
5. Computer - We reimburse you for your locally procured MacBook Pro. If you are still with the company after one year, it is yours to keep!

Our estimated pay range for this role is USD $90,000 - $110,000 annually. Contractor compensation is determined by a variety of factors, including but not limited to, market data, location, internal equitability, and experience.

We are committed to being a welcoming and inclusive workplace for everyone, and we are intentional about making sure people feel respected, supported and connected at work, regardless of who you are or where you come from. We value and celebrate our differences and we believe being open about who we are allows us to do the best work of our lives.

We are an Equal Opportunity Employer. We do not discriminate against qualified applicants or employees on the basis of race, color, religion, gender identity, sex, sexual preference, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by federal, state, or local law, rule, or regulation.

Role Overview
You will take ownership of development across our web applications and SaaS products. This includes building new features, reviewing and improving existing code, managing technical projects, and ensuring our systems are secure, scalable, and aligned with our long-term vision. You will work closely with leadership and non-technical team members, so strong communication and the ability to translate technical concepts into clear direction is essential.

Key Responsibilities

Development & Code Ownership
● Build, test, and deploy features for our SaaS web applications
● Read, analyze, and improve existing codebases
● Ensure code quality, scalability, and maintainability
● Identify and fix vulnerabilities, inefficiencies, and poor architecture
● Establish and enforce development best practices and standards

Technical Strategy & Architecture
● Design systems and features with long-term scalability in mind
● Make decisions on frameworks, tools, and structure
● Evaluate AI-generated code for accuracy and quality before implementation
● Optimize performance and system reliability

Project Management
● Own development timelines and deliverables
● Break down projects into clear tasks and milestones
● Collaborate with internal team members (marketing, ops, leadership)
● Ensure projects move forward proactively without constant oversight

AI-Enhanced Development
● Use tools like Claude and Abacus to accelerate development where appropriate
● Prompt effectively and refine outputs
● Validate and improve AI-generated code (not blindly trust it)

Deployment & DevOps
● Manage code through GitHub workflows
● Deploy and maintain applications via Vercel (or similar platforms)
● Handle integrations, APIs, and third-party tools
● Troubleshoot bugs, outages, and performance issues

Who You Are
● A true developer first — you understand code deeply, not just tools
● Experienced enough to recognise bad code, security risks, and poor structure immediately
● Comfortable working in fast-moving environments with evolving products
● Highly proactive — you don’t wait to be told what to do
● Strong communicator with excellent English (written and verbal)
● Organised and capable of managing multiple projects simultaneously

Required Experience
● 5+ years of hands-on development experience
● Proven ability to work within and improve existing codebases
● Experience building and maintaining web applications or SaaS products
● Strong understanding of:
○ Frontend and/or full-stack development
○ APIs and integrations
○ GitHub workflows
○ Deployment platforms (Vercel preferred)
● Experience reviewing code for quality, security, and scalability

This Role Is NOT For You If...
● You rely entirely on AI to write and understand code
● You struggle to explain technical concepts clearly
● You need constant direction or supervision
● You prioritise speed over quality and long-term structure

***Proficiency in spoken and written English at an advanced level is required for this role.  #LI-MM1

A day in the life:

The Digital Marketing Project Manager will play an integral part in the overall success of our account team’s delivery and service to our clients, serving as the communications and coordinating hub between team members and the client.  This role will report directly into the Client Experience team,, and will be supported by Power’s Project Management Office (PMO). 

This role will be an exceptional client-facing project manager, skilled at managing and delivering digital marketing deliverables and solutions from inception to completion.  They will become part of a high-performing team that gets client deliverables completed on time, on budget and with the highest standards of quality while working in a dynamic, fast-paced and forward thinking agency environment.  Working closely with clients and account teams, this role will manage multiple concurrent accounts, service lines and multi-disciplinary teams to meet our client’s strategic and tactical marketing objectives.  As a key member of the account team, this role will be proactive, have excellent communication and problem-solving skills, and be confident in your ability to meticulously organize and keep your deliverables moving forward on-time without compromising quality.  They will keep all stakeholders up to date with progress and overcoming all of the inevitable challenges along the way.  

Key Responsibilities:

• Manage multiple concurrent accounts, service lines, deliverables and cross-functional team members via web-based project management software (Asana) and various communication channels
• Create and execute deliverable plans, and revise as appropriate to meet continuously changing needs and requirements
• Oversee all aspects of deliverable management: scope, risk, schedule, quality, and communication to stakeholders’ fullest satisfaction
• Support account calls through detailed recaps, captured action items, Asana task assignments and diligent follow-up on action items
• Evaluate new work requests, identify resources needed, assign individual responsibilities, and schedule action items
• Provide regular updates and progress reports to internal teams and/or client stakeholders
• Conduct risk management and escalate internally within the account team to proactively mitigate issues
• Identify areas for improvement with internal and external processes along with possible solutions

Role Requirements:

• Minimum of three (3) years of experience leading projects and supporting client deliverables in a digital marketing agency environment
• Strong proficiency with Asana as a work management platform
• CAPM, CSM, PMP, PRINCE2, PMI-ACP, or equivalent preferred
• Bachelor’s degree required
• Subject matter familiarity in digital marketing (e.g.: SEO, SEM, Content Marketing, Display, Feeds, Paid Social, Analytics, etc.)
• Able to thrive in fast-paced environments and embrace change
• Professional approach and comfort with conflict management and mediation
• Ability to direct teams effectively in task prioritization and execution as well as facilitation of multiple projects simultaneously within a high-pressure environment
• Excellent diplomatic, interpersonal, negotiation and communications skills with tenacity to solve internal and client problems quickly
• Process driven, highly organized and methodical with excellent time management skills, strong business ethics, and political awareness
• An enthusiastic and committed attitude, flexible problem-solver, open to participate and promote change within the organization
• Self-starter with ability to think independently and work autonomously

Key Performance Indicators (KPIs)

• Consistent adoption of PMO templates and processes
• Documented time savings achieved through PM task/work ownership
• Projects/deliverables completed and delivered on-time

Most Important Things (MITs)

• Ensuring on-time delivery of all supported digital marketing deliverables
• Establishing operational and project management best practices on supported accounts
• Maintaining ongoing communication between the client and account team regarding the status of all projects and deliverables

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

The Digital Marketing Project Manager will play an integral part in the overall success of our account team’s delivery and service to our clients, serving as the communications and coordinating hub between team members and the client.  This role will report directly into the Client Experience team,, and will be supported by Power’s Project Management Office (PMO). 

This role will be an exceptional client-facing project manager, skilled at managing and delivering digital marketing deliverables and solutions from inception to completion.  They will become part of a high-performing team that gets client deliverables completed on time, on budget and with the highest standards of quality while working in a dynamic, fast-paced and forward thinking agency environment.  Working closely with clients and account teams, this role will manage multiple concurrent accounts, service lines and multi-disciplinary teams to meet our client’s strategic and tactical marketing objectives.  As a key member of the account team, this role will be proactive, have excellent communication and problem-solving skills, and be confident in your ability to meticulously organize and keep your deliverables moving forward on-time without compromising quality.  They will keep all stakeholders up to date with progress and overcoming all of the inevitable challenges along the way.  

Key Responsibilities:

• Manage multiple concurrent accounts, service lines, deliverables and cross-functional team members via web-based project management software (Asana) and various communication channels
• Create and execute deliverable plans, and revise as appropriate to meet continuously changing needs and requirements
• Oversee all aspects of deliverable management: scope, risk, schedule, quality, and communication to stakeholders’ fullest satisfaction
• Support account calls through detailed recaps, captured action items, Asana task assignments and diligent follow-up on action items
• Evaluate new work requests, identify resources needed, assign individual responsibilities, and schedule action items
• Provide regular updates and progress reports to internal teams and/or client stakeholders
• Conduct risk management and escalate internally within the account team to proactively mitigate issues
• Identify areas for improvement with internal and external processes along with possible solutions

Role Requirements:

• Minimum of three (3) years of experience leading projects and supporting client deliverables in a digital marketing agency environment
• Strong proficiency with Asana as a work management platform
• CAPM, CSM, PMP, PRINCE2, PMI-ACP, or equivalent preferred
• Bachelor’s degree required
• Subject matter familiarity in digital marketing (e.g.: SEO, SEM, Content Marketing, Display, Feeds, Paid Social, Analytics, etc.)
• Able to thrive in fast-paced environments and embrace change
• Professional approach and comfort with conflict management and mediation
• Ability to direct teams effectively in task prioritization and execution as well as facilitation of multiple projects simultaneously within a high-pressure environment
• Excellent diplomatic, interpersonal, negotiation and communications skills with tenacity to solve internal and client problems quickly
• Process driven, highly organized and methodical with excellent time management skills, strong business ethics, and political awareness
• An enthusiastic and committed attitude, flexible problem-solver, open to participate and promote change within the organization
• Self-starter with ability to think independently and work autonomously

Key Performance Indicators (KPIs)

• Consistent adoption of PMO templates and processes
• Documented time savings achieved through PM task/work ownership
• Projects/deliverables completed and delivered on-time

Most Important Things (MITs)

• Ensuring on-time delivery of all supported digital marketing deliverables
• Establishing operational and project management best practices on supported accounts
• Maintaining ongoing communication between the client and account team regarding the status of all projects and deliverables

Benefits & Perks:

• Base salary + commission opportunities
• Medical Bonus
• 15 paid vacation days (PTO) per year
• Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors
• Fully flex work environment: full-remote, in-office, or hybrid 
• A one time 400.000 COP Work From Home (WFH) stipend automatically added to your first paycheck
• Employee Assistance Program (EAP)
• 17 observed Colombian national holidays + 2 mental health recharge days per year
• Legal benefits like Prima, Cesantias
• Paid Social Security
• Unlimited opportunities for growth & leadership within a rapidly growing firm
• Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
• Quarterly awards including prize money and recognition for outstanding performance
• Opportunities to be involved in company DEI initiatives

About the Role

As a Senior Project Manager, you’ll lead the successful delivery of complex, cross-functional technology initiatives—owning end-to-end execution while partnering with program leadership to ensure projects meet quality standards, timelines, and client expectations. You’ll also play a key role in casting, aligning the right mix of skills and experience to each project and helping teams operate efficiently at scale. 

Responsibilities

• Lead projects end-to-end across initiation, planning, execution, monitoring, and closure
• Define project scope, success criteria, deliverables, dependencies, and resource requirements
• Build and maintain detailed project plans, schedules, and status reporting cadences
• Manage budgets, forecasting, cost controls, and financial monitoring to support profitability
• Support vendor payment coordination and assist in proposal creation as needed
• Identify, document, and mitigate project risks through a formal risk register
• Facilitate decision-making, change control processes, and stakeholder alignment across functions
• Coordinate cross-functional teams and manage resource allocation, including casting for optimal team composition
• Serve as a primary point of contact for clients and senior leadership, delivering clear communication and executive-level reporting
• Enforce project governance, documentation standards, and delivery quality practices
• Monitor KPIs and champion continuous improvement practices to strengthen collaboration and execution

About You

• Qualifications & Skills
• 6+ years of project management experience in tech or software environments, including 3+ years in a senior or lead capacity
• Strong command of Agile methodologies (Scrum, Kanban) and Waterfall, with the ability to design and apply hybrid delivery models
• Solid understanding of the SDLC, APIs, cloud platforms (AWS, Azure, or GCP), and CI/CD pipelines — enough to partner effectively with engineering teams
• Proficiency with Jira, Confluence, MS Project, Smartsheet, and Monday.com for project tracking, scheduling, and team collaboration
• Demonstrated experience with budget management, cost controls, forecasting, and financial monitoring
• Strong stakeholder management skills, including executive-facing communication and reporting
• Comfortable working in AI-augmented environments, with familiarity with AI-powered tools, automation workflows, or intelligent agents as part of day-to-day delivery
• Excellent written and verbal communication in both Spanish and English
• Nice to Have
• Certifications such as PMP, SAFe Agilist, Certified ScrumMaster (CSM), or PRINCE2
• Experience mentoring junior PMs and leading through influence in distributed/remote teams.

We’re expanding our capabilities across Latin America, and we’re hiring a Senior Clinical Research Associate to support critical studies across Argentina!

As a Senior CRA you'll posses a wide-ranging and broad experience handling our most complex and advanced assignments. Responsibilities will be dependent upon the type and timing of the program to which the Senior CRA is assigned and will, at a minimum, include start-up and study implementation activities, on-site monitoring of clinical research studies as well as on-going site management. Incumbents are expected to be able to manage appropriately sized or complex clinical trials, and support Clinical Trial Managers and/or Project Managers with trials as required. An increased focus on training and mentoring junior staff members may be expected.

Responsibilities:

• Independently oversees all aspects of study site management to ensure patient safety is protected, quality of data generated by managed sites resulting in consistently low query levels and in acceptable Quality Assurance reports
• Provides guidance at the site and project level towards audit readiness standards and supports preparation for audit and required follow-up actions
• Establishes, updates, tracks and maintains study specific trial management tools/systems, and status reports
• Manages site start up procedures including the feasibility and recruitment of potential investigators, preparation of EC/IRB submissions, collection and review of regulatory documents, review and adaptation in Patient Informed Consents, notifications to IRB, EC and regulatory authorities, as appropriate, translation of study related documentation, organization of meetings and other tasks as instructed by the Clinical Trial Manager/Project Manager
• If required, assists the negotiation of study budgets and the execution of investigator contracts under directions of Site Contract Management department/designee
• Verifies the process of obtaining informed consent has been adequately performed and documented for each subject/patient, as required/appropriate. Assesses factors that might affect subject/patient’s safety and clinical data integrity at an investigator/physician site such as protocol deviation/violations and pharmacovigilance issues
• Independently conducts all forms of site visits, including pre-study/qualification, initiation, routine monitoring, and close-out visits, in accordance with the protocol, local laws, ICH-GCP and Precision SOPs. Performs Monitoring Oversight Visits to assess other CRA team members. Prepares and submits for review, accurate and timely monitoring reports from all site visits (on-site and remote)
• Documents activities via confirmation letters, follow-up letters, trip reports, communication logs, and other required project documents as per SOPs, Clinical Monitoring Plan/Site Management Plan and client requirements. Supports subject/patient recruitment, retention and awareness strategies. Enters data into tracking systems as required to track all observations, ongoing status and assigned action items to resolution
• Routinely reviews the Investigator Site File (ISF) for accuracy, timeliness and completeness. Reconciles contents of the ISF with the Trial Master File (TMF). Ensures the investigator/physician site is aware of the requirement of archiving essential documents in accordance with local guidelines and regulations
• Communicates effectively and proactively with both site personnel and Precision's Project and Clinical Trial Management to relay protocol/study issues including any deviations and implements necessary actions in response to those issues
• Develops and maintains good working relationship with investigators and study staff, serving as an ambassador to promote Precision's high quality and professional image
• Performs investigational product (IP) inventory, reconciliation and reviews storage and security. Verifies the IP has been dispensed and administered to subjects/patients according to the protocol. Verifies issues or risks associated with blinded or randomized information related to IP. Applies knowledge of GCP/local regulations and organizational procedures to ensure IP is appropriately (re)labelled, imported and released/returned
• Performs data review activities, including remote EDC CRF and patient profiles review, query resolution, and assists data management and clinical data quality personnel to resolve data discrepancies
• Identifies and processes Serious Adverse Events according to the procedures defined by the study team. Also demonstrates a full understanding of the SAE reporting process
• Identifies site risks and escalates those to Clinical Trial Manager/Project Manager with suggested contingencies. Owns the timely and appropriate resolution of the risk with oversight from project team
• Prepares for and attends Investigator Meetings and/or sponsor face-to-face meetings. Participates in global clinical monitoring/project staff meetings (inclusive of Sponsor representation, as applicable) and attends clinical training sessions according to the project specific requirements. May prepare or assist in preparation of study-specific presentations/training materials and tools
• Assists the team managers in the preparation and review of protocols and other study documentation
• Supports the design and development of CRFs and clinical trial documents as they pertain to clinical monitoring activities (i.e. operating manuals, monitoring guidelines, etc.)
• Assists with review of clinical study reports
• Functions as a mentor, assisting with the training and developing of new employees and junior monitors
• Interacts with client, participates in proposal activities, including development and client presentations
• Initiates payment requests for investigators
• Travels as necessary according to project needs
• Other job duties as assigned 

Minimum Education & Experience: 

• 4-year college degree or equivalent experience in a scientific or healthcare discipline
• 5 years or more as a CRA in either a CRO or pharmaceutical/ biotech industry or equivalent, relevant experience and/or demonstrated competencies
• Significant site management experience or equivalent experience in clinical research
• Ability to communicate both verbally and in writing at the English proficiently (Professional level)

Preferred Education & Experience:

• Graduate, postgraduate degree
• Experience monitoring in rare and complex therapeutic areas
• Experience monitoring EDC trials and EHR records
• Experience in biopharma or relevant therapeutic area
• Relevant site start-up (feasibility, contract negotiations, submissions) experience for the country
• Ability to monitor study sites, with supervision, according to protocol monitoring guidelines, SOPs, GCP and ICH guidelines
• Ability to resolves project related problems and prioritize workload to meet deadlines with oversight from management. Can assist junior CRAs in problem resolution
• Ability to travel overnight. Up to 60% travel on average, based on regional requirements. International travel as needed
• Select opportunities require Oncology experience preferably in early phases
• Exhibits self-motivation and is able to work and plan independently as well as in a team environment.
• Understands clinical trials methodology, including a working knowledge of protocols and indications being studied.
• Demonstrated ability to conduct formal presentations to a wide variety of audiences including colleagues, investigative staff, and clients with a high level of proficiency.
• Demonstrated focus on continuous improvement, including the ability to make proactive assessments on how to make processes more efficient and people more effective.

#LI-AG2 #LI-REMOTE

We’re expanding our capabilities across Latin America, and we’re hiring a Senior Clinical Research Associate to support critical studies across Argentina!

As a Senior CRA you'll posses a wide-ranging and broad experience handling our most complex and advanced assignments. Responsibilities will be dependent upon the type and timing of the program to which the Senior CRA is assigned and will, at a minimum, include start-up and study implementation activities, on-site monitoring of clinical research studies as well as on-going site management. Incumbents are expected to be able to manage appropriately sized or complex clinical trials, and support Clinical Trial Managers and/or Project Managers with trials as required. An increased focus on training and mentoring junior staff members may be expected.

Responsibilities:

• Independently oversees all aspects of study site management to ensure patient safety is protected, quality of data generated by managed sites resulting in consistently low query levels and in acceptable Quality Assurance reports
• Provides guidance at the site and project level towards audit readiness standards and supports preparation for audit and required follow-up actions
• Establishes, updates, tracks and maintains study specific trial management tools/systems, and status reports
• Manages site start up procedures including the feasibility and recruitment of potential investigators, preparation of EC/IRB submissions, collection and review of regulatory documents, review and adaptation in Patient Informed Consents, notifications to IRB, EC and regulatory authorities, as appropriate, translation of study related documentation, organization of meetings and other tasks as instructed by the Clinical Trial Manager/Project Manager
• If required, assists the negotiation of study budgets and the execution of investigator contracts under directions of Site Contract Management department/designee
• Verifies the process of obtaining informed consent has been adequately performed and documented for each subject/patient, as required/appropriate. Assesses factors that might affect subject/patient’s safety and clinical data integrity at an investigator/physician site such as protocol deviation/violations and pharmacovigilance issues
• Independently conducts all forms of site visits, including pre-study/qualification, initiation, routine monitoring, and close-out visits, in accordance with the protocol, local laws, ICH-GCP and Precision SOPs. Performs Monitoring Oversight Visits to assess other CRA team members. Prepares and submits for review, accurate and timely monitoring reports from all site visits (on-site and remote)
• Documents activities via confirmation letters, follow-up letters, trip reports, communication logs, and other required project documents as per SOPs, Clinical Monitoring Plan/Site Management Plan and client requirements. Supports subject/patient recruitment, retention and awareness strategies. Enters data into tracking systems as required to track all observations, ongoing status and assigned action items to resolution
• Routinely reviews the Investigator Site File (ISF) for accuracy, timeliness and completeness. Reconciles contents of the ISF with the Trial Master File (TMF). Ensures the investigator/physician site is aware of the requirement of archiving essential documents in accordance with local guidelines and regulations
• Communicates effectively and proactively with both site personnel and Precision's Project and Clinical Trial Management to relay protocol/study issues including any deviations and implements necessary actions in response to those issues
• Develops and maintains good working relationship with investigators and study staff, serving as an ambassador to promote Precision's high quality and professional image
• Performs investigational product (IP) inventory, reconciliation and reviews storage and security. Verifies the IP has been dispensed and administered to subjects/patients according to the protocol. Verifies issues or risks associated with blinded or randomized information related to IP. Applies knowledge of GCP/local regulations and organizational procedures to ensure IP is appropriately (re)labelled, imported and released/returned
• Performs data review activities, including remote EDC CRF and patient profiles review, query resolution, and assists data management and clinical data quality personnel to resolve data discrepancies
• Identifies and processes Serious Adverse Events according to the procedures defined by the study team. Also demonstrates a full understanding of the SAE reporting process
• Identifies site risks and escalates those to Clinical Trial Manager/Project Manager with suggested contingencies. Owns the timely and appropriate resolution of the risk with oversight from project team
• Prepares for and attends Investigator Meetings and/or sponsor face-to-face meetings. Participates in global clinical monitoring/project staff meetings (inclusive of Sponsor representation, as applicable) and attends clinical training sessions according to the project specific requirements. May prepare or assist in preparation of study-specific presentations/training materials and tools
• Assists the team managers in the preparation and review of protocols and other study documentation
• Supports the design and development of CRFs and clinical trial documents as they pertain to clinical monitoring activities (i.e. operating manuals, monitoring guidelines, etc.)
• Assists with review of clinical study reports
• Functions as a mentor, assisting with the training and developing of new employees and junior monitors
• Interacts with client, participates in proposal activities, including development and client presentations
• Initiates payment requests for investigators
• Travels as necessary according to project needs
• Other job duties as assigned 

Minimum Education & Experience: 

• 4-year college degree or equivalent experience in a scientific or healthcare discipline
• 5 years or more as a CRA in either a CRO or pharmaceutical/ biotech industry or equivalent, relevant experience and/or demonstrated competencies
• Significant site management experience or equivalent experience in clinical research
• Ability to communicate both verbally and in writing at the English proficiently (Professional level)

Preferred Education & Experience:

• Graduate, postgraduate degree
• Experience monitoring in rare and complex therapeutic areas
• Experience monitoring EDC trials and EHR records
• Experience in biopharma or relevant therapeutic area
• Relevant site start-up (feasibility, contract negotiations, submissions) experience for the country
• Ability to monitor study sites, with supervision, according to protocol monitoring guidelines, SOPs, GCP and ICH guidelines
• Ability to resolves project related problems and prioritize workload to meet deadlines with oversight from management. Can assist junior CRAs in problem resolution
• Ability to travel overnight. Up to 60% travel on average, based on regional requirements. International travel as needed
• Select opportunities require Oncology experience preferably in early phases
• Exhibits self-motivation and is able to work and plan independently as well as in a team environment.
• Understands clinical trials methodology, including a working knowledge of protocols and indications being studied.
• Demonstrated ability to conduct formal presentations to a wide variety of audiences including colleagues, investigative staff, and clients with a high level of proficiency.
• Demonstrated focus on continuous improvement, including the ability to make proactive assessments on how to make processes more efficient and people more effective.

#LI-AG2 #LI-REMOTE

We’re expanding across Mexico, Brazil, Argentina, Colombia, Chile, and Peru and seeking a Clinical Systems Administrator to join our growing team!

The primary responsibility of the Clinical Systems Administrator is to provide business administration support for the Sponsor’s clinical systems, including but not limited to eTMF/CTMS, IRT and EDC systems (i.e., Veeva Clinical Vault and Medidata CTMS). The Clinical Systems Administrator will work with the Clinical Systems leadership and Project teams to ensure on-time deliverables and provide clinical systems user support as outlined below.

Essential functions of the job include but are not limited to:

• Responsible for User Access management for internal, sponsor and 3rd party access requests to the Clinical Systems and other business systems.
• Manages the data entry into the Global Directory within Precisions Clinical System of all Sites, Institutions and update as required.
• Manages the creation of studies, countries and sites within the Clinical System
• Responsible for resolving help desk tickets assigned, either by answering questions, trouble shoot problems or identify system performance issues or deficiencies.
• Perform Clinical System modifications and updates to picklists, field requirements
• Manages the review of Clinical System processes and procedures
• Supports with initiating the integrations between the Clinical system and Electronic Data Capture system
• Performs archival steps within the Clinical System as the request was received.
• Support the leads or manager in any ad-hoc tasks assigned.

Qualifications:

Minimum Required:

• Degree, or equivalent experience ideally in a business, scientific or healthcare discipline
• 2 years’ clinical trial experience with 2 years of experience with Clinical Systems
• Professional working proficiency in English

Other Required:

• Experience in clinical trial systems (e.g., CTMS, EDC, eTMF and RTMS) with detailed understanding of requirements gathering, documentation, configuration and integrations.

Preferred:

• Demonstrate skills in effective communication (written, oral, and presentation) to all levels including end-users, vendors, and Management Teams.
• Possess the ability to effectively communicate business needs to IT technology partners.

Skills:

• Ability to resolve issues independently with good judgement to escalate appropriately.
• Ability to learn new systems and integration requirements.
• Strong interpersonal, verbal and written communication skills

We’re expanding across Mexico, Brazil, Argentina, Colombia, Chile, and Peru and seeking a Clinical Systems Administrator to join our growing team!

The primary responsibility of the Clinical Systems Administrator is to provide business administration support for the Sponsor’s clinical systems, including but not limited to eTMF/CTMS, IRT and EDC systems (i.e., Veeva Clinical Vault and Medidata CTMS). The Clinical Systems Administrator will work with the Clinical Systems leadership and Project teams to ensure on-time deliverables and provide clinical systems user support as outlined below.

Essential functions of the job include but are not limited to:

• Responsible for User Access management for internal, sponsor and 3rd party access requests to the Clinical Systems and other business systems.
• Manages the data entry into the Global Directory within Precisions Clinical System of all Sites, Institutions and update as required.
• Manages the creation of studies, countries and sites within the Clinical System
• Responsible for resolving help desk tickets assigned, either by answering questions, trouble shoot problems or identify system performance issues or deficiencies.
• Perform Clinical System modifications and updates to picklists, field requirements
• Manages the review of Clinical System processes and procedures
• Supports with initiating the integrations between the Clinical system and Electronic Data Capture system
• Performs archival steps within the Clinical System as the request was received.
• Support the leads or manager in any ad-hoc tasks assigned.

Qualifications:

Minimum Required:

• Degree, or equivalent experience ideally in a business, scientific or healthcare discipline
• 2 years’ clinical trial experience with 2 years of experience with Clinical Systems
• Professional working proficiency in English

Other Required:

• Experience in clinical trial systems (e.g., CTMS, EDC, eTMF and RTMS) with detailed understanding of requirements gathering, documentation, configuration and integrations.

Preferred:

• Demonstrate skills in effective communication (written, oral, and presentation) to all levels including end-users, vendors, and Management Teams.
• Possess the ability to effectively communicate business needs to IT technology partners.

Skills:

• Ability to resolve issues independently with good judgement to escalate appropriately.
• Ability to learn new systems and integration requirements.
• Strong interpersonal, verbal and written communication skills

Simplistic is looking for an ACCOUNT MANAGER to support our Flash Team to develop strategic relationships with clients and partners, managing their respective initiatives from beginning to end. The Flash Team is responsible for the development and management of eCommerce sites used for national TV promotion. 

This is a 40hrs/week contractual position. We are looking for individuals who have a sharp attention to detail, strong work ethic, and the ability to be flexible and thrive in a rapidly growing entrepreneurial environment. The ability to communicate and effectively work cross-functionally with the team and leadership is also critical to being successful!

About Simplistic:

We are an eCommerce design, development, and optimization agency for D2C brands on the Shopify/Shopify Plus platform. 

As one of the founding Shopify Plus partners, we pride ourselves on being forward thinkers and experts in all things Shopify. Our expertise is under constant renovation to keep us at the forefront of the D2C eCommerce landscape.

Our mission is to craft tailored digital experiences to suit the voice and needs of each client. Best-in-class service and thought partnerships allow us to establish long-lasting strategic relationships with our clients. 

Simplistic is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. 

As an ACCOUNT MANAGER, this role could include:

• Managing projects for partners from end-to-end (from Vendor Onboarding to Post-Sale Analytics), providing white glove service and hitting deadlines, week-over-week
• Understanding our customers unique business goals, needs, and challenges, helping them to grow their businesses
• Developing and prioritizing product roadmaps, delivering strategic recommendations and analyses, and developing systems, tooling, and operational strategies that drive growth for clients 
• Managing all communication (via phone and email) with clients
• Tracking feedback from clients and internal teams so processes continue to become more constructive, clear, and beneficial to all parties involved
• Becoming a subject matter expert in the technology used at Simplistic (Shopify Plus, HTML, etc.) to provide quick responses to any questions, concerns, and/or issues from clients

Required Competencies

• Available to work 40 hours and located in South America 
• 1+ years eCommerce project management experience
• Basic understanding of languages to build flash site websites (i.e. HTML and CSS)
• Advanced understanding of standard project management methodologies and requirements. Ability to oversee and advise on project management issues and assist with overcoming barriers
• Ability to keep multiple projects on track financially, creatively, and in accordance with stakeholder objectives and deadlines
• Conceptual understanding of the underlying technology used to deliver eCommerce experiences (product data, data structures, and data management)
• Strong verbal and written communication skills
• Very strong attention to detail and organization skills 

Working at Simplistic

• Working Days - 0900 - 1800, 5 days a week (Every Sat and Sun off)
• 2 paid weeks off per year
• 8 non-consecutive paid days off for national holidays
• Excellent Compensation
• Professional Development
• Job Satisfaction

Role Overview

The Security Technical Program Manager (TPM) will be responsible for the definition, execution, and oversight of critical security programs focused on client assurance, operational compliance, and platform security. This role requires a strong focus on program management and cross-functional coordination to embed security and legal standardization across client projects and manage ongoing compliance activities. The ideal candidate will drive the standardization of legal verbiage and security practices across the organization's client-facing work, ensuring predictable execution, reduced risk, and consistent security standards for client codebases. This role partners closely with Security, Engineering, Legal, Compliance, and Client teams.

Key Responsibilities

Portfolio & Program Management

• Own the portfolio view of Tech Platforms within the broader security strategy.
• Structure and manage strategic programs required to deliver roadmap objectives
• Define milestones, delivery plans, and success metrics for major initiatives.
• Track progress against portfolio commitments and escalate risks proactively.
• Manage cross-functional dependencies across Engineering, Product Management, Legal, and other stakeholders.
• Support quarterly and annual planning cycles, including investment
• Ensure predictable execution through structured governance and reporting cadence.

Cross-Functional Collaboration

• Collaborate with Engineering, Product Management, Legal, Risk, and Compliance stakeholders.
• Facilitate stakeholder alignment, trade-off decisions (e.g., security vs. speed), and expectation management.
• Influence without direct authority to drive secure design principles and manage cross-functional projects to ensure delivery.

Client Project Standardization:

• Lead the strategic initiative to standardize legal verbiage and security requirements across client projects.
• Client Code Security: Drive implementation of consistent security standardization to secure client codes and ensure ongoing maintenance and protection of the codebase.
• Own the coordination of security deployment approvals for client projects with clients, engineering and security teams

Operational Security & Compliance

• Coordinate PCI compliance efforts by creating required reports and managing activities for all PCI accounts.Manage the coordination of the yearly PCI/ISO Audit for all accounts within the Tech Platform.Conduct quarterly User Access Reviews (UAR) to certify user access for AWSGenerate and report artifacts for 1LOD, 2LOD, 3LOD for corrective action plan and risk reduction plans

Qualifications

• Bachelor’s degree in Computer Science, Cybersecurity, or related discipline.
• 5+ years of experience in technical program management, cybersecurity, or risk management
• Demonstrated experience in Product Security (AppSec), DevSecOps, or AI/ML Security domains.
• Demonstrated experience building and managing strategic roadmaps tied to measurable outcomes.
• Strong understanding of security compliance frameworks (e.g., PCI, ISO) and operational security domains (e.g., User Access Reviews, AWS security roles, Secure SDLC/SAST)
• Strong understanding of secure development practices, vulnerability management, and common software security frameworks.
• Proven ability to partner with engineering and legal teams to drive standardization and manage security due diligence.
• Excellent written and verbal communication skills, with demonstrated experience facilitating stakeholder alignment and influencing without direct authority
• Experience working in matrixed organizations and managing dependencies across multiple business units.

Role Overview

The Security Technical Program Manager (TPM) will be responsible for the definition, execution, and oversight of critical security programs focused on client assurance, operational compliance, and platform security. This role requires a strong focus on program management and cross-functional coordination to embed security and legal standardization across client projects and manage ongoing compliance activities. The ideal candidate will drive the standardization of legal verbiage and security practices across the organization's client-facing work, ensuring predictable execution, reduced risk, and consistent security standards for client codebases. This role partners closely with Security, Engineering, Legal, Compliance, and Client teams.

Key Responsibilities

Portfolio & Program Management

• Own the portfolio view of Tech Platforms within the broader security strategy.
• Structure and manage strategic programs required to deliver roadmap objectives
• Define milestones, delivery plans, and success metrics for major initiatives.
• Track progress against portfolio commitments and escalate risks proactively.
• Manage cross-functional dependencies across Engineering, Product Management, Legal, and other stakeholders.
• Support quarterly and annual planning cycles, including investment
• Ensure predictable execution through structured governance and reporting cadence.

Cross-Functional Collaboration

• Collaborate with Engineering, Product Management, Legal, Risk, and Compliance stakeholders.
• Facilitate stakeholder alignment, trade-off decisions (e.g., security vs. speed), and expectation management.
• Influence without direct authority to drive secure design principles and manage cross-functional projects to ensure delivery.

Client Project Standardization:

• Lead the strategic initiative to standardize legal verbiage and security requirements across client projects.
• Client Code Security: Drive implementation of consistent security standardization to secure client codes and ensure ongoing maintenance and protection of the codebase.
• Own the coordination of security deployment approvals for client projects with clients, engineering and security teams

Operational Security & Compliance

• Coordinate PCI compliance efforts by creating required reports and managing activities for all PCI accounts.Manage the coordination of the yearly PCI/ISO Audit for all accounts within the Tech Platform.Conduct quarterly User Access Reviews (UAR) to certify user access for AWSGenerate and report artifacts for 1LOD, 2LOD, 3LOD for corrective action plan and risk reduction plans

Qualifications

• Bachelor’s degree in Computer Science, Cybersecurity, or related discipline.
• 5+ years of experience in technical program management, cybersecurity, or risk management
• Demonstrated experience in Product Security (AppSec), DevSecOps, or AI/ML Security domains.
• Demonstrated experience building and managing strategic roadmaps tied to measurable outcomes.
• Strong understanding of security compliance frameworks (e.g., PCI, ISO) and operational security domains (e.g., User Access Reviews, AWS security roles, Secure SDLC/SAST)
• Strong understanding of secure development practices, vulnerability management, and common software security frameworks.
• Proven ability to partner with engineering and legal teams to drive standardization and manage security due diligence.
• Excellent written and verbal communication skills, with demonstrated experience facilitating stakeholder alignment and influencing without direct authority
• Experience working in matrixed organizations and managing dependencies across multiple business units.

Your role
As a Solutions Architect on our Professional Services team, you'll be the technical backbone of successful Dialpad deployments for our customers. Your expertise will focus on these projects, where you'll deliver an exceptional technical experience for Dialpad customers and address any challenges that may surface during the project lifecycle.

You're a customer-centric, technically brilliant individual with a deep understanding of networking, telephony networks, and integrations using REST APIs. You thrive on the technical challenges that come with onboarding new clients and love being a valued team player. You'll step into a pivotal role where your problem-solving prowess and genuine passion for helping others will play a crucial part in setting our customers up for success from day one with Dialpad. You'll have a real voice on the team, supporting the entire deployment process for your customers and ensuring their long-term success. You'll act as a subject matter expert, providing expert consulting and guidance on technical solutions, ultimately delivering a world-class experience to our customers.

This role is vital for educating and onboarding customers on Dialpad products, all while expertly navigating the relationships with our customers. You'll collaborate closely with our Sales, Customer Success, and Support teams to directly contribute to our customers' success and retention.

This position reports directly to our Sr. Manager, Solutions Architect.

Candidates must be able to work US hours.

What you’ll do

• Assist Dialpad's customers with their complex integration, hardware, and technical needs.
• Conduct admin training sessions for customers, assist with configuring integrations, support device provisioning, and troubleshoot complex technical issues.
• Design and configure contact center call flows, ensuring seamless integrations with business systems and accurate reporting data.
• Collaborate with customers to understand their operational needs and tailor Dialpad solutions to optimize call handling, automation, and analytics.
• Provision and configure desk phones, providing best practices and recommendations for an efficient setup.
• Lead deployment efforts, overseeing call flow design, integrations, and system configurations to align precisely with business objectives.
• Proactively troubleshoot issues and help identify and report bugs during deployments, ensuring a smooth transition and minimizing disruptions for end users.
• Analyze and refine workflows, proactively identifying areas for improvement to enhance efficiency and performance.
• Conduct video conferencing sessions to provide expert insights, guide clients through implementation, and ensure the adoption of best practices.
• Cultivate and maintain strong relationships with the customer and all key stakeholders, ensuring clear communication and alignment throughout the project lifecycle.
• Create and maintain thorough project documentation, accurately recording all project details, technical decisions, and progress.
• Partner seamlessly with Dialpad Project Managers to form a dedicated deployment team focused on excellent customer success and project delivery.
• Efficiently utilize various cloud platforms and tools (e.g., Salesforce, PSA tools) to manage, track, and monitor your projects and customer health.
• Ensure that all projects are delivered on time and within scope, meeting established success criteria.
• Monitor and regularly report on the status of your projects to your manager and the leadership team, escalating technical issues as needed.

Skills you’ll bring

• Excellent grasp of various modern cloud communications platforms such as Google G-Suite and Office 365.
• Experience with Business VoIP Telephony Services (On-Premise or SaaS).
• Understanding and experience with: 
•  VoIP CODECs and technologies (G.711, G.729, G.722, OPUS, H.264, VP8, VP9, WebRTC, H.323, SIP, Network Analyzers).
• Network Infrastructure (Firewalls, Routers, Switches & Wireless); WAN Technologies (MPLS, VPLS & SD-WAN).
• Data Center Technologies (Public & Private Clouds).
• Software components involved in enterprise service delivery (web servers, application servers, databases, web services, mainframes, network-attached storage, and other related technologies).
• Proven track record in implementing CCaaS (Contact Center as a Service) and UCaaS (Unified Communications as a Service) solutions.
• Engineering Services: Expertise in specialized technical and functional areas, including software engineering, programming languages, system integrations, and database management (nice-to-have).

The Role:  

The Contract Salesforce (SFDC) Administrator is responsible for owning aspects of our SFDC instance related to our end-to-end sales, customer success and customer support journey. You will be responsible for optimizing our sales motions and internal customer experience by enhancing our tools, processes and data. You’ll design, configure, and deploy innovative solutions in our SFDC instance and other tools in our Sales tech stack to deliver a best-in-class sales and customer success experience for our teams. You’ll manage a portfolio of projects, sprint items, “hot fixes,” and day-to-day tasks that are critical to ensure business continuity and growth. You’ll also collaborate with our Sales, Marketing, and Finance teams on cross-functional initiatives to gather requirements, scope work, and execute on deliverables. You will serve as a functional owner of SFDC Sales and CPQ components, and work directly with business stakeholders, project managers, and analysts to understand business needs and transform those into functional and technical requirements which can be executed on. We will look to you as a trusted advisor in helping us maximize the benefits we derive from SFDC and our other Sales and Customer Success tools and help shape the evolution of our Sales tech stack.

Why You’ll Love This Role:

Reporting to the Manager of Customer Optimization Technology, you’ll be part of a team made up of training and sales enablement professionals, project managers, SFDC Administrators and Developers, and revenue operators who will work closely with you to ensure both individual and team success. You’ll get to work on projects and initiatives that impact all areas of our company and our end users. One week you may be working on developing tools and processes that enable our operations team to quantify customer goals; the next week you’re creating automation that allows our sales team to sell new products to customers. Your work will enable our Sales and Customer Success teams to expand Newsela’s reach, and ultimately get engaging, culturally responsive learning content into the hands of K-12 students and teachers nation-wide.

Why We’ll Love You:

• You have 3+ years experience managing Salesforce instances, projects, and initiatives, and possess working administrator-level knowledge of Salesforce (Sales and CPQ) including but not limited to flows and advanced formulas, release management, data migration and cleansing, and managing multiple development environments required. 
• Experience directly configuring Salesforce CPQ required. 
• You have demonstrated success managing projects from end to end - scoping, requirements gathering, design, development and deployment.
• You’re able to learn systems and new tools by testing functionality and evaluating how it’s been set up to understand how it works.
• You should also be able to speak to the quality assurance steps you follow to ensure your work is free of issues.
• While not required, experience administering enterprise sales and customer success tools such as Salesloft, Gainsight, and Gong are nice to have.
• Salesforce Administrator or CPQ Administrator certifications are also a plus. 
• Fluent in English (written and verbal) required.
• Legal authorization to work in one of the following countries is required: Argentina; Brazil; Chile; Colombia; Costa Rica; Mexico.

All offers of employment are contingent upon the successful completion of a background check as part of our pre-employment process.

Why you’ll love working at Newsela:

• Work From Home: We are a fully remote company!
• Make A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers!

Please note that given the nature of the contract, this role will not be eligible to participate in company-sponsored benefits. 

About Newsela:

Newsela is a leading education technology company dedicated to meaningful classroom learning for every student. We deliver integrated, AI-powered solutions designed to unlock student engagement, empower teachers, and drive meaningful learning outcomes. Our suite of products supports knowledge and skill development, writing practice, daily instruction, assessment, and data-informed decision-making across K–12 classrooms. Grounded in learning science research, Newsela’s solutions integrate content, assessment, and analytics to help educators track progress, understand student outcomes, and deliver high-impact instruction that supports every learner.

#LI-Remote

Benefits

• Pay in USD
• 100% remote work
• Generous holidays and flexible PTO
• Competitive phantom equity
• Paid for exams and certifications
• Peer bonus awards
• State of the art laptop and tools
• Equipment & Office Stipend
• Individual professional development plan
• Annual stipend for Learning and Development
• Work with an amazing worldwide team and in an incredible corporate culture

This role may require up to 25% travel, depending on business needs.

We are seeking a Accounting Operations Analyst to join our growing SoFi Controllership team. This is an exciting opportunity for professionals looking for a team-oriented environment where you feel you are making a difference and seek to develop your accounting and tax skills within our organization.

This role is vitally important support for our global tax function, including improvements to our processes. You also will have opportunities to support payroll and compensation. By joining SoFi, you’ll become part of a forward-thinking technology company that is transforming financial services with innovative loan products and investment tools. 

The role

We are looking for a proactive individual with a strong desire to develop their career in international tax and finance. In this role, you will not be alone: you will work directly with the Senior Tax Accountant and the Senior Manager along with others in the global tax function, who will provide support, guidance, and mentorship in all your tasks. This is an ideal opportunity for someone looking to deepen their accounting and tax knowledge within a dynamic environment.

What you’ll do:

• Closing and Reporting: Assist in quarterly and year-end tax closing tasks, including the analysis of the Annual Effective Tax Rate (AETR) and Pre-Tax Book Income (PTBI).
• Corporate Income Tax Provisions: Collaborate in the determination of annual income tax provisions.
• Transfer Pricing: Participate in transfer pricing reviews and the filing of tax returns and informative returns across all countries.
• International Management: Communicate intercompany operations to each country on a quarterly basis and manage the delivery of required documentation.
• Compliance and Payments: Work alongside the Treasury department to ensure timely tax payments and assist in developing tax estimates. Monthly and quarterly tax payments.
• Withholdings: Analyze withholdings on intercompany payments in conjunction with the Treasury and Accounts Receivable departments.
• Audit: Provide support in direct and indirect tax audits for all jurisdictions where the company operates.
• Daily Operations: Perform detailed account reconciliations (daily, weekly, and monthly) and record journal entries.
• Recording: Participate in the review of tax accounts and the preparation of entries to record both provisions, indirect and direct tax returns.
• Continuous Improvement: Proactively identify opportunities to optimize and automate reconciliation processes using available technological tools.
• General Support: Prepare ad-hoc reports and financial analyses upon request to support management decision-making.

What you’ll need:

• Bachelor’s degree in Accounting, Finance or Business or equivalent
• Tax & Accounting: Working knowledge or foundational understanding of accounting principles and tax compliance
• Advanced English level (written and spoken)
• Excellent computer skills, including Excel, Word, and general ledger and reconciliation systems
• Strong organizational, analytical, mathematical, and project management
• A forward-thinking and hands-on approach
• A desire to learn
• Proactive and self-driven with the ability to think creatively within a flexible environment
• Knowledge of balance sheets, income statements, and mathematical concepts such as fractions, percentages, and ratios

Nice to have:

• Experience with Workday Financials tool, Google Workspace, Alteryx, and Jira
• Previous exposure to tax provisions, intercompany transactions, or audit support is a plus, but not required as you will be mentored by Senior leadership.
• Prior work experience performing reconciliations and using a reconciliation system

The salary range for this role is $5,000 - $9,500 per month (Gross in USD) 

Hiring Manager: Matthew Sedlacek

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role: 

We are seeking a talented and motivated Senior Software Engineer with accounting and financial experience. This role offers an exciting opportunity to thrive in a dynamic, fast-paced environment within a rapidly growing team, with abundant prospects for leadership and innovation.

This position is ideal for professionals who began their careers in accounting or finance and later transitioned into software engineering — individuals who now want to leverage that domain expertise to architect and scale technical solutions that solve complex financial challenges in fintech.

As a Senior Software Engineer, you will design, develop, and optimize high-impact systems that power Sezzle’s financial reporting, reconciliation, and automation workflows. You’ll partner closely with cross-functional teams — including Accounting and Finance — to ensure data integrity, streamline financial processes, and build robust, auditable systems that meet enterprise-grade standards.

Your role will extend beyond development. You’ll mentor engineers, shape technical direction, and bring a strong sense of ownership to every project you lead. You should be able to build high-quality, innovative, and fully performing software in compliance with coding standards, technical design, and regulatory best practices.

Compensation:

For this senior development role, with 8+ years of experience, the compensation range is $5,000 - $9,500 USD per month. This range acknowledges the extensive expertise, leadership capabilities, and significant contributions expected at this level, offering a competitive salary to reflect the value of advanced skills and experience.

Interview Process

We believe transparency is important at Sezzle. Regularly providing feedback while setting expectations is part of our culture starting with the interview process. Advancement through each step is not guaranteed.

• Application submitted (you are here)
• Wonderlic test (30-40 min)
• Coding assessment (~1.5 hours)
• Interview with recruiters (30 min)
• Interview with engineers (1 hour)
• Interview with engineering leadership (30-45 min)
• Offer!

What You'll Do: 

• Collaborate with cross-functional teams to enhance and maintain software solutions for financial processes.
• Participate fully in the software development lifecycle, from design through deployment.
• Build new features and products as part of an integrated engineering team.
• Leverage accounting background to identify gaps and improve automation and reconciliation workflows.
• Evaluate and deploy software tools, processes, and metrics.
• Provide support and consulting on software systems usage.
• Ensure compliance with project plans and industry standards.
• Design software applications and features in Golang
• Build reports and automations using Python and SQL.
• Help build out a distributed architecture, creating solutions that work within it, maintaining consistency while scaling highly
• Coordinate with internal company stakeholders to design market winning products
• Develop and collect metrics to drive continuous improvement of existing products
• Deliver high-quality, testable features that meet reporting and compliance standards.
• Mentor other engineering teammates to help elevate their experience and knowledge

What We Look For:

• At least 7 years of full-stack software engineering experience
• Experience bringing new ideas and building consensus on the path forward
• Experience with building and serving REST APIs using Go and Java Python or a similar language.
• BS in Accounting, Computer Science or similar degree, or equivalent work experience.

Preferred Knowledge and Skills:

• Prior experience as an accountant or financial analyst.
• Solid understanding of financial operations such as reconciliation, reporting, and compliance.
• Experience in banking or financial institutions is a plus
• Proficient in multiple programming languages (e.g., Python, Java, Go) and experience with database systems like MySQL or PostgreSQL.
• Familiarity with software engineering tools, software development methodology, and release processes.
• Comfortable using observability platforms like Prometheus, or vendor solutions like NewRelic or Datadog to instrument your code for production monitoring and alerting.
• Familiarity with containerized micro-service architecture deployed with Kubernetes on AWS
• Demonstrated history of delivering commercial APIs and web applications

About You: 

• You have relentlessly high standards - many people may think your standards are unreasonably high. You are continually raising the bar and driving those around you to deliver great results. You make sure that defects do not get sent down the line and that problems are fixed so they stay fixed.
• You’re not bound by convention - your success—and much of the fun—lies in developing new ways to do things
• You need action - speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.
• You earn trust - you listen attentively, speak candidly, and treat others respectfully.
• You have backbone; disagree, then commit - you can respectfully challenge decisions when you disagree, even when doing so is uncomfortable or exhausting. You have conviction and are tenacious. You do not compromise for the sake of social cohesion. Once a decision is determined, you commit wholly.
• You deliver results - you focus on the key inputs and deliver them with the right quality and in a timely fashion. Despite setbacks, you rise to the occasion and never settle.

Sezzle’s Technology Stack:

• Languages: Golang, Typescript, Python
• Frontend: Typescript - React and React Native
• Backend: Golang
• Database: MySQL, Postgres, Elasticsearch
• DevOps & Cloud: AWS, Kubernetes
• Version Control: Git
• CI/CD: Gitlab
• Testing: Developer-driven, focus on automated unit, integration, and end-to-end tests
• Sezzle is focused on using open source, and we build what we can before buying!

What Makes Working at Sezzle Awesome? 

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators; we are skilled musicians, yogis, cyclists, chefs, golfers, dog-lovers, and rock-climbers. We believe in surrounding ourselves with not only the best and the brightest individuals, but those that are unique and purpose-driven in all that they do. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. 

Equal Employment Opportunity: Sezzle Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, pregnancy, or any other legally protected status. Sezzle recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting our mission.

#Li-remote #Full-time

Important Information

Location: Costa Rica, Peru, Colombia, Argentina, Bolivia

Work Mode: Remote

Job Summary

As a OTM Consultant (Oracle Transportation Manager)(19889) you will be responsible for supporting and delivering transportation solutions within Oracle Transportation Manager (OTM), covering key functionalities such as Order Management, Transportation Planning and Execution, Supply Chain Visibility and Event Management, Inventory Visibility, and Freight Bill Audit and Payment. You will manage and complete customer work packages while ensuring alignment with defined budgets, work plans, quality standards, and timelines, analyze and address client requirements using established templates, frameworks, and standard product functionalities, and collaborate with internal or external DevOps teams to deliver transportation project solution work packages and implement change requests.

Responsibilities and Duties

• The key purpose of this role is to gather requirement, solution design services and development of the transport solution for a broad range of projects and Support.
• Support the business project teams to determine IT solution requirements, CRP demonstrations, customer meetings, solution design
• Manage the implementation of IT project work packages in line with the DHL DevOps way of Working.
• Manage required IT development activity in line with the customer requirements. Ensure any development IT in accordance with supplier governance policies.
• Provide IT support as required for live customers (CRs, new releases etc.).
• Projects implementation, post warranty support and Go-live Support.
• Build effective relationships and maintain close liaison with business and IT by maintaining regular contact through the full project lifecycle.
• Undertake other projects and roles as required from time to time by senior management.
• Run business requirement and GAP analysis workshops for template based implementations.
• Build working relationships with Project team, customers, business and suppliers
• Development of test scenarios and scripts.
• Work with testing team to automate the Testing.
• Manage and/or perform IT testing and support user acceptance testing.
• Document user training to internal and customer teams.

Qualifications and Skills

• Good understanding of transportation customer requirements and good technical understanding of solution capabilities e.g. OTM, Kewill.
• Good Knowledge on Agile and DevOps.
• General understanding of transport related ancillary systems and B2B integrated e.g. HERE, Transporeon, Centiro.
• Participates and organizes workshops & events.
• Preparation of solution design proposals from a commercial as well as a technical perspective.
• Advising / consulting to external customers.
• Coordinate, direct and oversee work package delivered by Specialists and/or suppliers
• Developing content for customer presentations and providing technical/functional content
• Years of Experience: 5-8 Years | 3-4 Full Life Cycle Implementation (At least one Implementation in Agile/DevOps) in Oracle Cloud.
• Geographical Experience: Experience implementing Transport solutions in latest Oracle Cloud at least two different regions.

Main Technical tools:

• Core OTM Expertise: In-depth knowledge of OTM modules (Shipment Management, Rate Management, Business Process Automation).
• Technical Skills: Strong proficiency in SQL/PL-SQL, XML, and XSLT.
• OTM Tools: Experience with Workflow Agents, Integration Manager, and Screen Sets.
• Cloud Experience: Strong hands-on experience with OTM Cloud is highly preferred.
• -Logistics Knowledge: Understanding of transportation modes (FTL, LTL, Ocean, Air), multi-leg planning, and freight audit.

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.

Innovation is a core value of INFUSE. We are bringing together people, who can look into the future to better understand how technology will shape businesses, people, who create and navigate projects with great potential impact.

INFUSE is looking for a Creatives Delivery Associate  to join us in making high-quality products. This position presents an exciting opportunity to work on one of our projects in the American market. Our clients are large international companies, including Microsoft, Google, Lenovo, HP, Oracle, IBM, Cisco, Intel, Samsung, Panasonic, VMware, and Red Hat. The company has over 1100 employees in the USA, Ukraine, Great Britain, and more. Join our growing team at INFUSE.

We are looking for a specialist to oversee the collaboration between our web design and copywriting teams, ensuring a seamless workflow and interaction with our Client Success and Campaign manager departments. In addition to working with Google Docs to plan and manage tasks, you will be responsible for coordinating all interactions between teams and maintaining accurate task tables.

The responsibilities of this role include:

• Distribution of tasks between web design and copywriting teams, ensuring interaction between Client Success, Campaign manager departments;
• Participation in rallies;
• Working with Google Docs - planning tasks and requests, control over task due dates;
• Coordination of all interaction processes between the teams;
• Maintaining and keeping up-to-date information in task tables (cleaning and checking data accuracy).

Requirements:

• Upper-Intermediate + level of English;
• Confident PC user, good Excel skills, Google Drive/Sheets skills are desirable;
• Multitasking and initiative.

We offer:

• Competitive compensation, taking into account the experience and skills of the candidate.
• Form of payment - monthly, without delay, based on Invoice - Payoneer.
• Remote work format, contract, work schedule: 5/2 (8-hour working day)  3:30 PM - 12:00 AM EEST (Mon-Fri)
• Work-life balance, with paid annual leave and sick days.
• Professional development and career growth opportunities.

Our recruitment process:

• Test task
• Interview with Recruiter
• Final interview with the Hiring Manager

If you are willing and able to learn, attentive, proactive and responsible, involved and communicative, we will be happy to see you in the team!

This is not an active job opening, but a way for us to connect with talent as we plan for future opportunities. If you prefer to interview only for currently open roles, we kindly ask that you wait until an active position aligns with your career goals.

We’re always looking for exceptional talent to join us in our mission to make work accessible for everyone, everywhere. While this specific role isn’t currently open, we’re planning for strategic growth in 2026 and beyond. This posting is part of our future opening pipeline initiative, which helps us connect with outstanding professionals early on.

By expressing your interest in this role, you’ll have the opportunity to start a conversation with us about your expertise and learn more about Remote’s vision and goals. It’s also a chance to explore how your career goals might fit into Remote’s exciting journey of global growth. We’ll keep your information on file for 1 year and be in touch if we see a match in that time.

What this job can offer you

The Time & Attendance Specialist will play an essential role in ensuring the accurate and efficient management of Time & Attendance activities for Remote's external employees and clients. This individual contributor position places a strong emphasis on legal compliance and delivering an exceptional employee experience while maintaining efficient processes.

When joining the Time & Attendance team you will be reporting to the Time & Attendance Manager.

What you bring

• Demonstrate proven experience with a strong background in managing employee lifecycle events with care, sensitivity and legal compliance; and providing comprehensive HR support and guidance on employment laws and regulations, spanning various jurisdictions.
• Display excellent communication, influencing, conflict management, and negotiation skills, with the ability to confidently lead difficult conversations to a positive outcome, often where parties have conflicting interests, maintaining professionalism and strict confidentiality.
• Possess advanced proficiency in written and spoken English at a business level, with additional languages considered a plus.
• Show an an aptitude and enthusiasm for innovating and optimizing processes, consistently identifying and implementing opportunities for automation and promoting best practices.
• Demonstrate efficiency in operations, with an awareness of the importance of thorough documentation and data integrity.
• Be Tech-savvy, with the ability to successfully collaborate asynchronously on various tools, and adapt to new and evolving systems.
• Capable of working independently and cohesively in an international team in a fast-paced, asynchronous, remote environment with multiple priorities. Willingness to work flexible hours as needed.
• Familiar with communication, documentation, and project management tools such as Notion, Slack, Zendesk and G-suite.
• Show enthusiasm for AI with a foundational understanding of its practical applications in operations and automation.

Key Responsibilities 

Employee Relations Management

• Serve as an expert on Time & Attendance matters, and assist Senior Specialists and Experts on complex projects, including implementing and advising clients and employees on employment law changes from Collective Bargaining Agreement updates.
• Be case manager for all employee lifecycle leave and working hours matters with accuracy and attention to detail for both internal and external employees of Remote through out the employee lifecycle including but not limited to Family Leave, Sick Leave, Time Tracking, Public Holidays, Working Time.
• Advise on employment legislation and provide guidance on both basic and complex legal interpretations as outlined in employment agreements and labor law as a trusted consultant to clients and employees.

Team and Operational Excellence

• Collaborate with and coordinate various internal and external stakeholders to ensure compliance in employee lifecycle activities, including but not limited to payroll, legal counsel and government bodies.
• Assist Senior Specialists to manage critical initiatives that impact numerous employees across multiple countries and support HR and financial audits to ensure compliance with local employment regulations.
• Develop and update global internal documentation pertaining to Time & Attendance, based on legislative changes, referenced by all internal teams. Proactively address internal and external inquiries on all employment matters in collaboration with Lifecycle’s internal stakeholders.
• Actively identify opportunities for and contribute to process improvements, automation, product development and overall customer and employee experience through the employee lifecycle process.
• Safely manage and maintain employee data and confidential information, adhering to established protocols, and ensuring utmost professionalism and discretion in handling and accessing such information
• Promote and exemplify Remote's values both internally and externally, actively contributing to the success of the Lifecycle team's goals.

Practicals

• You'll report to: Manager, Lifecycle Time & Attendance
• Team: EOR Operations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; AMER
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. Interview with team members
4. Interview with Senior Manager
5. Bar Raiser Interview
6. Prior employment verification check 

We’re looking for a Creative Project Manager to join our Creative & Technical Solutions team.

Reporting directly to the Associate Director of Creative Strategy, the Creative Project Manager will ensure the creative engine is well-oiled and flourishing. You will be responsible for managing a large set of creative assets, ensuring rapid turnaround and precise execution from the moment the brief lands. You will own and manage project workflows, build timelines, and serve as the primary liaison between the creative team and internal/external stakeholders.

What this job is:

• Client Focused: You will provide a collaborative experience for your key client, acting as the go-to person for questions and presenting regular progress updates and ensuring client briefs are delivered on-time and to the client’s creative brand standards
• High Volume & Fast-Paced: You will manage 15,000 - 30,000 creative assets a year, ensuring we turn around deliverables rapidly and accurately upon receipt of the brief.
• Consultative: You support the key client and internal teams by clarifying requirements, ensuring alignment, and advising on workflow improvements throughout the project lifecycle.

What this job isn’t:

• Boring: We are always leveling up to win for our clients. We are constantly testing, learning, taking on new challenges, and delivering results.
• Behind the scenes: You will be front and center! You will be the core of all creative client campaigns, navigating through different internal and external stakeholders and distributing key information to keep these fast-paced creative campaigns flowing.

What We Are Looking For:

• Adaptability: You thrive in an environment where priorities can change rapidly.
• Innovation: You are always finding ways to improve project workflows and create efficiencies.
• Meticulousness: You ensure that even the smallest details are never missed, even when dealing with high asset volumes.
• Accountability: You are reliable and stay true to verbal and written agreements.
• Discipline: You are efficient and respectful of others' time; you do not keep peers or clients waiting.

Core Responsibilities

Project Management 

• Effectively execute day-to-day project management responsibilities, including planning timelines and deliverables for large-scale asset production.
• Develop big-picture frameworks and workflow structures to shape the project approach for internal and external stakeholders.
• Participate in briefings with internal teams and clients to confirm project objectives, set timelines, and immediately flag potential obstacles.
• Identify key issues proactively and provide suggestions to Creative Team leadership on how to best to optimize schedules, scope, and budget.
• Establish best practices, PM methodologies, and training documentation to streamline operations.
• Coordinate the flow of information between key client, production, and account teams to ensure projects stay on budget and finish by the expected deadline.
• Provide copywriting support when required, assisting the team with ad-hoc editing or proofing to ensure assets meet brand standards.

Team Management & Leadership

• Engage in leadership responsibilities such as mentorship, strategy, and vision alignment to improve collaboration and operational efficiencies.
• Provide guidance to designers and copywriters to ensure efficiency, smooth communication, and a clear understanding of deadlines and assignments.
• Conduct one-on-one sessions with direct reports to assist in developing their career paths and goals, providing performance feedback within prescribed guidelines.
• Assist the Talent Acquisition/HR team in staffing for related project management roles and training direct reports.
• Recognize and report on the developmental needs of the project team to make their tasks a successful learning and motivational experience.

Creative Sales Support

• Coordinate and consult with creative team leadership to bring new creative ideas to the client that can support their goals and initiatives. 
• Refine client briefs and deliver recommendations to optimize workflows and operations, ensuring accurate ticket management, timely approvals, and scope alignment with leadership.
• Work with other Creative Project Managers, senior team members, and client teams to create appropriate, workable ways to express the client’s communication needs and achieve key strategic initiatives.

The Ideal Skill Set

Qualifications & Experience

• 3+ years of project management or related experience.
• Fluent in English (US)
• Bachelor’s degree in Marketing, Business, or a related field (or equivalent combination of academic and practical experience).
• 2–4 years of experience managing multidisciplinary teams.
• Experience in retail media, e-commerce, or working with large-scale retail clients is highly preferred.
• Experience in a Marketing, Advertising, or Creative environment is a plus.
• Ability to provide copywriting and copy editing support as needed.
• Nice to have (but not required): Project Management Professional (PMP) certification.

Technical Skills

• High level of expertise in project management tools (e.g., Monday.com).
• Wrike experience is preferred (client’s preferred PM software), but the ability to quickly learn Wrike and our internal PM/ticketing systems is essential.
• Expert in MS Office (Word, Outlook, Excel) or G Suite products (Drive, Docs, Slides, Sheets).
• Familiarity with Adobe Creative products (Photoshop, Illustrator, InDesign) is a plus.
• Comfortable working with Mac computers/OSX.

Soft Skills & Attributes

• Communication: Extraordinary written, oral, and presentation skills; comfortable presenting ideas to internal and external stakeholders and key client 
• Creative Fluency: Has a strong understanding of creative design and copywriting fundamentals and the ability to provide creative feedback.
• Interpersonal: Personable and able to quickly build rapport with all levels of the organization.
• Agility: Ability to thrive in a fast-paced and ambiguous environment while navigating multiple divergent priorities.
• Action-Oriented: Proven ability to drive clear action, ownership, and problem-solving with an entrepreneurial drive.

What's in it for you ✨

• This is a full time role (en relación de dependencia)
• Hybrid salary (50% of your net salary in USD)
• 20 working days vacation plus all Argentina public holidays.
• Private healthcare (OSDE 360).
• Adaptive/hybrid working.
• Free breakfast and lunch when in office.
• Access to learning and development opportunities.
• Mobility programmes - work from another country for up to 30 days!

#LI-CO1

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

The Digital Marketing Project Manager will play an integral part in the overall success of our account team’s delivery and service to our clients, serving as the communications and coordinating hub between team members and the client.  This role will report directly into the Client Experience team,, and will be supported by Power’s Project Management Office (PMO). 

This role will be an exceptional client-facing project manager, skilled at managing and delivering digital marketing deliverables and solutions from inception to completion.  They will become part of a high-performing team that gets client deliverables completed on time, on budget and with the highest standards of quality while working in a dynamic, fast-paced and forward thinking agency environment.  Working closely with clients and account teams, this role will manage multiple concurrent accounts, service lines and multi-disciplinary teams to meet our client’s strategic and tactical marketing objectives.  As a key member of the account team, this role will be proactive, have excellent communication and problem-solving skills, and be confident in your ability to meticulously organize and keep your deliverables moving forward on-time without compromising quality.  They will keep all stakeholders up to date with progress and overcoming all of the inevitable challenges along the way.  

Key Responsibilities:

• Manage multiple concurrent accounts, service lines, deliverables and cross-functional team members via web-based project management software (Asana) and various communication channels
• Create and execute deliverable plans, and revise as appropriate to meet continuously changing needs and requirements
• Oversee all aspects of deliverable management: scope, risk, schedule, quality, and communication to stakeholders’ fullest satisfaction
• Support account calls through detailed recaps, captured action items, Asana task assignments and diligent follow-up on action items
• Evaluate new work requests, identify resources needed, assign individual responsibilities, and schedule action items
• Provide regular updates and progress reports to internal teams and/or client stakeholders
• Conduct risk management and escalate internally within the account team to proactively mitigate issues
• Identify areas for improvement with internal and external processes along with possible solutions

Role Requirements:

• Minimum of three (3) years of experience leading projects and supporting client deliverables in a digital marketing agency environment
• Strong proficiency with Asana as a work management platform
• CAPM, CSM, PMP, PRINCE2, PMI-ACP, or equivalent preferred
• Bachelor’s degree required
• Subject matter familiarity in digital marketing (e.g.: SEO, SEM, Content Marketing, Display, Feeds, Paid Social, Analytics, etc.)
• Able to thrive in fast-paced environments and embrace change
• Professional approach and comfort with conflict management and mediation
• Ability to direct teams effectively in task prioritization and execution as well as facilitation of multiple projects simultaneously within a high-pressure environment
• Excellent diplomatic, interpersonal, negotiation and communications skills with tenacity to solve internal and client problems quickly
• Process driven, highly organized and methodical with excellent time management skills, strong business ethics, and political awareness
• An enthusiastic and committed attitude, flexible problem-solver, open to participate and promote change within the organization
• Self-starter with ability to think independently and work autonomously

Key Performance Indicators (KPIs)

• Consistent adoption of PMO templates and processes
• Documented time savings achieved through PM task/work ownership
• Projects/deliverables completed and delivered on-time

Most Important Things (MITs)

• Ensuring on-time delivery of all supported digital marketing deliverables
• Establishing operational and project management best practices on supported accounts
• Maintaining ongoing communication between the client and account team regarding the status of all projects and deliverables

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

The Digital Marketing Project Manager will play an integral part in the overall success of our account team’s delivery and service to our clients, serving as the communications and coordinating hub between team members and the client.  This role will report directly into the Client Experience team,, and will be supported by Power’s Project Management Office (PMO). 

This role will be an exceptional client-facing project manager, skilled at managing and delivering digital marketing deliverables and solutions from inception to completion.  They will become part of a high-performing team that gets client deliverables completed on time, on budget and with the highest standards of quality while working in a dynamic, fast-paced and forward thinking agency environment.  Working closely with clients and account teams, this role will manage multiple concurrent accounts, service lines and multi-disciplinary teams to meet our client’s strategic and tactical marketing objectives.  As a key member of the account team, this role will be proactive, have excellent communication and problem-solving skills, and be confident in your ability to meticulously organize and keep your deliverables moving forward on-time without compromising quality.  They will keep all stakeholders up to date with progress and overcoming all of the inevitable challenges along the way.  

Key Responsibilities:

• Manage multiple concurrent accounts, service lines, deliverables and cross-functional team members via web-based project management software (Asana) and various communication channels
• Create and execute deliverable plans, and revise as appropriate to meet continuously changing needs and requirements
• Oversee all aspects of deliverable management: scope, risk, schedule, quality, and communication to stakeholders’ fullest satisfaction
• Support account calls through detailed recaps, captured action items, Asana task assignments and diligent follow-up on action items
• Evaluate new work requests, identify resources needed, assign individual responsibilities, and schedule action items
• Provide regular updates and progress reports to internal teams and/or client stakeholders
• Conduct risk management and escalate internally within the account team to proactively mitigate issues
• Identify areas for improvement with internal and external processes along with possible solutions

Role Requirements:

• Minimum of three (3) years of experience leading projects and supporting client deliverables in a digital marketing agency environment
• Strong proficiency with Asana as a work management platform
• CAPM, CSM, PMP, PRINCE2, PMI-ACP, or equivalent preferred
• Bachelor’s degree required
• Subject matter familiarity in digital marketing (e.g.: SEO, SEM, Content Marketing, Display, Feeds, Paid Social, Analytics, etc.)
• Able to thrive in fast-paced environments and embrace change
• Professional approach and comfort with conflict management and mediation
• Ability to direct teams effectively in task prioritization and execution as well as facilitation of multiple projects simultaneously within a high-pressure environment
• Excellent diplomatic, interpersonal, negotiation and communications skills with tenacity to solve internal and client problems quickly
• Process driven, highly organized and methodical with excellent time management skills, strong business ethics, and political awareness
• An enthusiastic and committed attitude, flexible problem-solver, open to participate and promote change within the organization
• Self-starter with ability to think independently and work autonomously

Key Performance Indicators (KPIs)

• Consistent adoption of PMO templates and processes
• Documented time savings achieved through PM task/work ownership
• Projects/deliverables completed and delivered on-time

Most Important Things (MITs)

• Ensuring on-time delivery of all supported digital marketing deliverables
• Establishing operational and project management best practices on supported accounts
• Maintaining ongoing communication between the client and account team regarding the status of all projects and deliverables

***Proficiency in spoken and written English at an advanced level is required for this role.

A day in the life:

The Digital Marketing Project Manager will play an integral part in the overall success of our account team’s delivery and service to our clients, serving as the communications and coordinating hub between team members and the client.  This role will report directly into the Client Experience team,, and will be supported by Power’s Project Management Office (PMO). 

This role will be an exceptional client-facing project manager, skilled at managing and delivering digital marketing deliverables and solutions from inception to completion.  They will become part of a high-performing team that gets client deliverables completed on time, on budget and with the highest standards of quality while working in a dynamic, fast-paced and forward thinking agency environment.  Working closely with clients and account teams, this role will manage multiple concurrent accounts, service lines and multi-disciplinary teams to meet our client’s strategic and tactical marketing objectives.  As a key member of the account team, this role will be proactive, have excellent communication and problem-solving skills, and be confident in your ability to meticulously organize and keep your deliverables moving forward on-time without compromising quality.  They will keep all stakeholders up to date with progress and overcoming all of the inevitable challenges along the way.  

Key Responsibilities:

• Manage multiple concurrent accounts, service lines, deliverables and cross-functional team members via web-based project management software (Asana) and various communication channels
• Create and execute deliverable plans, and revise as appropriate to meet continuously changing needs and requirements
• Oversee all aspects of deliverable management: scope, risk, schedule, quality, and communication to stakeholders’ fullest satisfaction
• Support account calls through detailed recaps, captured action items, Asana task assignments and diligent follow-up on action items
• Evaluate new work requests, identify resources needed, assign individual responsibilities, and schedule action items
• Provide regular updates and progress reports to internal teams and/or client stakeholders
• Conduct risk management and escalate internally within the account team to proactively mitigate issues
• Identify areas for improvement with internal and external processes along with possible solutions

Role Requirements:

• Minimum of three (3) years of experience leading projects and supporting client deliverables in a digital marketing agency environment
• Strong proficiency with Asana as a work management platform
• CAPM, CSM, PMP, PRINCE2, PMI-ACP, or equivalent preferred
• Bachelor’s degree required
• Subject matter familiarity in digital marketing (e.g.: SEO, SEM, Content Marketing, Display, Feeds, Paid Social, Analytics, etc.)
• Able to thrive in fast-paced environments and embrace change
• Professional approach and comfort with conflict management and mediation
• Ability to direct teams effectively in task prioritization and execution as well as facilitation of multiple projects simultaneously within a high-pressure environment
• Excellent diplomatic, interpersonal, negotiation and communications skills with tenacity to solve internal and client problems quickly
• Process driven, highly organized and methodical with excellent time management skills, strong business ethics, and political awareness
• An enthusiastic and committed attitude, flexible problem-solver, open to participate and promote change within the organization
• Self-starter with ability to think independently and work autonomously

Key Performance Indicators (KPIs)

• Consistent adoption of PMO templates and processes
• Documented time savings achieved through PM task/work ownership
• Projects/deliverables completed and delivered on-time

Most Important Things (MITs)

• Ensuring on-time delivery of all supported digital marketing deliverables
• Establishing operational and project management best practices on supported accounts
• Maintaining ongoing communication between the client and account team regarding the status of all projects and deliverables

About DataCamp

DataCamp's mission is to empower everyone with the data and AI skills essential for 21st-century success. By providing practical, engaging learning experiences, DataCamp equips learners and organizations of all sizes to harness the power of data and AI. As a trusted partner to over 17 million learners and 6,000+ companies, including 80% of the Fortune 1000, DataCamp is leading the charge in addressing the critical data and AI skills shortage.

About the Role

You'll be the operational backbone of DataCamp's professional services programs. Think multi-week, multi-cohort engagements involving live classes, masterclasses, hackathons, and Data+AI upskilling tracks — delivered to large organizations going through data and AI transformation.

This is a hands-on, client-facing role. You won't be teaching — you'll be making sure everything around the teaching runs like clockwork. You'll be the main point of contact for clients during delivery, coordinating instructors, internal teams, and stakeholders to ensure every program launches on time, runs smoothly, and improves with each iteration.

If you're the kind of person who gets energy from keeping complex projects on track, building trust with enterprise clients, and quietly making everyone around you more effective — this is your role.

About you

At DataCamp, we seek individuals who embody our core values of data-driven decision-making, action, transparency, ownership, and customer focus. You thrive in a fast-paced, high-performing environment and are driven by a passion for making a meaningful impact. You're adaptable, embracing change and ambiguity with enthusiasm. Your initiative and entrepreneurial spirit push you beyond just meeting targets—you aim to understand the "why" behind our goals and take ownership to drive the business forward. You’re a collaborative team player who values transparency and always seeks to improve and innovate. If this sounds like you, we encourage you to apply!

Responsibilities:

Program Planning & Setup
Translate commercial agreements into clear delivery plans with milestones, timelines, and responsibilities. Organize and lead kickoff calls (internal and client-facing), set up recurring check-ins, and make sure all documentation, logistics, tooling, and communication channels are in place before a program goes live. You'll own the approval workflow for session content — ensuring outlines go out on time and client feedback loops are tight. You'll also manage all program communications: scheduling emails, invites, reminders, and post-program surveys.

Live Delivery Management
Act as the operational lead during live program delivery. Support instructors by removing blockers, monitor session pacing and quality, run client check-ins, and proactively flag and mitigate risks before they become problems.

Continuous Improvement
Lead post-cohort retrospectives and turn feedback into concrete improvements for the next round. Coordinate cross-cohort updates and deliver clear program wrap-ups with outcomes, learnings, and recommendations.

Scope & Commercial Awareness

Keep a close eye on scope. Flag deviations early, partner with account teams on change requests, and make sure delivery stays aligned with what was sold.

AI-Powered Project Management
Use AI tools and automations to streamline your own workflows — from status tracking to communication to reporting. We're a data and AI company, and we expect our team to work that way. You should be comfortable building and iterating on AI-powered automations that make program delivery faster and more reliable.

Quaifications

• 4–8+ years in project or program management, ideally in professional services, consulting, or learning & development.
• Proven experience managing enterprise clients and acting as the primary point of contact during complex engagements
• Strong stakeholder management skills — you know how to build trust, set expectations, and have difficult conversations when needed
• Highly organized, detail-oriented, and proactive — you don't wait for things to break before fixing them
• Comfortable operating in live, fast-paced environments where plans shift and you need to adapt quickly
• Commercially aware — you understand scope, margins, and when to escalate
• Demonstrable experience working with AI tools and building AI-powered automations in your day-to-day work (we will assess this during the hiring process)
• Fluent in English (written and spoken)

The Mission

We are seeking an Engineering Manager for our Cloud Data Engineering Practice. The right candidate is someone who is technically strong, can manage a team of Architects and Engineers, oversee data delivery engagements and is passionate about working with our customers, partners and employees to drive the business forward.

Your Assignment

• Manage a team of 5 - 8 cloud engineers and architects
• Interface with clients and internal teams to propose technical improvements using your cloud and engineering knowledge
• Take on hands-on technical responsibilities, including technical tasks in sprints 
• Lead technical discussions with customers
• Handle code reviews and pull request management
• Manage task assignments within sprints
• Perform technical leadership activities like roadmap and vision checks, best practices implementation, and risk identification
• In-project mentoring (understand people on project & creation of growth opportunities) and sharing feedback for team members on the project
• Technical accountability on the delivery
• Kickoff new client engagements and act as a point of technical escalation
• Develop and review proposals and contracts and present these to clients
• Perform technical interviews for Architect and Engineer candidates
• Perform weekly 1:1s with your direct reports and guide their career development
•  

Your Qualifications

• Strong experience in AWS data landscape
• Expertise in at least two major areas of Cloud Data Engineering:
  • Relational database design, optimization and migration
  • Big data processing using Spark, Hadoop, EMR etc
  • Machine Learning and MLOps
  • Advanced analytics using time series forecasting, descriptive and inferential statistics
  • BI dashboards and visualizations
  • Data Governance and MDM
• Experience with most of these:
  • Infrastructure as Code tools
  • CI/CD pipelines
  • Application modernization and migration with a strong focus on databases
• Excellent written and verbal communication skills

Benefits

• Pay in USD
• 100% remote work
• Generous holidays and flexible PTO
• Competitive phantom equity
• Paid for exams and certifications
• Peer bonus awards
• State of the art laptop and tools
• Equipment & Office Stipend
• Individual professional development plan
• Annual stipend for Learning and Development

Caylent is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at Caylent.   

We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you would like to request an accommodation due to a disability, please contact us at hr@caylent.com.

Benefits

• Pay in USD
• 100% remote work
• Generous holidays and flexible PTO
• Competitive phantom equity
• Paid for exams and certifications
• Peer bonus awards
• State of the art laptop and tools
• Equipment & Office Stipend
• Individual professional development plan
• Annual stipend for Learning and Development
• Work with an amazing worldwide team and in an incredible corporate culture

This role may require up to 25% travel, depending on business needs.

How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day. 

We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments. 

Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.

Interested in redefining what’s possible in payments? Join Episode Six today. 

What we’re hiring for:  

We are a growing fintech organization looking to add a Technical Project Manager to our Project Management Team! This role will be based in Buenos Aires, Argentina!

We are looking for people that are passionate about delivering innovative solutions for our customers, sharing in their success to launch exciting new products that disrupt the market! As a Technical Project Manager, you will play an instrumental role in leading our technology teams in a dynamic environment with focus and direction to achieve these goals. 

What you’ll be responsible for in this role:  

• Initiation - Ensure projects have clear scope and objectives, with appropriate technical assessment from your wider team 
• Planning - Creating and maintaining a detailed delivery plan & activities to track progress, changes, updates, and scope 
• Documentation - Creating, compiling, and maintaining appropriate project documentation with support from colleagues 
• Leading - resource coordination to ensure timely and effective execution of projects, and planning of future projects 
• Management - ensuring projects are delivered on time and scope - managing risks, issues, assumptions & dependencies 
• Communication - pro-actively working with your extended team and customers to ensure there is a clear understanding of objectives, priorities and expectations 
• Reporting - reporting on key milestones, achievements, risks, and issues within our project management framework & dashboard 

What experiences and skills are necessary to be successful in this role:  

• 5-7 years of Project Management experience with 2 of those in the FinTech ecosystem  
• Ability to work across geographic time zones with all stakeholders 
• Experience working in an Agile based environment within a multistakeholder environment  
• A demonstrated history of working cross-functionally with at least 3 teams including Product Management, Engineering, and Support. 

What makes a successful E6er?  

• We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow. 
• We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact. 
• A people first mentality.  From professional development on day 1 to a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you.  

E6 is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. 

E6 is committed to providing reasonable accommodations for qualified individuals with disabilities who may require additional assistance in engaging in our application and interview process. Please feel free to reach out to E6's Talent Acquisition Team at recruiting@episodesix.com if you need any assistance completing our application or need accommodations during your interview process.

How do you want to pay? It’s a question you’ve answered on-screen or in-person thousands of times, but your choices have always been limited. Imagine the flexibility to pay however you want – credit, debit, multiple currencies, frequent flyer miles, loyalty points, or digital payments - all on the same card or digital wallet. Sound impossible? Episode Six makes the seemingly impossible happen every day. 

We’re a global provider of API-based payment processing and wallet management infrastructure. We’re 100% cloud-native, hyper-configurable, and a “Top 10 Place to Work in Fintech.” And we’re changing how people think about payments. 

Today, we’re powering payments for one of the world’s largest banks and airlines and numerous innovative fintechs. E6 is headquartered in Austin with offices in Tokyo, Singapore, Brisbane, and London. We provide technology for clients in 24 countries on four continents. Since 2018 when we launched with HSBC, we have grown more than 10x.

Interested in redefining what’s possible in payments? Join Episode Six today. 

What we’re hiring for:  

We are a growing fintech organization looking to add a Technical Project Manager to our Project Management Team! This role will be based in Buenos Aires, Argentina!

We are looking for people that are passionate about delivering innovative solutions for our customers, sharing in their success to launch exciting new products that disrupt the market! As a Technical Project Manager, you will play an instrumental role in leading our technology teams in a dynamic environment with focus and direction to achieve these goals. 

What you’ll be responsible for in this role:  

• Initiation - Ensure projects have clear scope and objectives, with appropriate technical assessment from your wider team 
• Planning - Creating and maintaining a detailed delivery plan & activities to track progress, changes, updates, and scope 
• Documentation - Creating, compiling, and maintaining appropriate project documentation with support from colleagues 
• Leading - resource coordination to ensure timely and effective execution of projects, and planning of future projects 
• Management - ensuring projects are delivered on time and scope - managing risks, issues, assumptions & dependencies 
• Communication - pro-actively working with your extended team and customers to ensure there is a clear understanding of objectives, priorities and expectations 
• Reporting - reporting on key milestones, achievements, risks, and issues within our project management framework & dashboard 

What experiences and skills are necessary to be successful in this role:  

• 5-7 years of Project Management experience with 2 of those in the FinTech ecosystem  
• Ability to work across geographic time zones with all stakeholders 
• Experience working in an Agile based environment within a multistakeholder environment  
• A demonstrated history of working cross-functionally with at least 3 teams including Product Management, Engineering, and Support. 

What makes a successful E6er?  

• We appreciate the unique backgrounds, skill sets, experiences, and contributions each E6er brings. With a strong culture of respect for all, we foster an inclusive and supportive environment for every E6er to excel and grow. 
• We take immense pride in everything we do, no matter how big or small. We work hard, we work smart, and we sweat the details. We are humble enough to know that we do not know it all. We are excited to come to work every day, knowing we will be learning, improving, innovating, and making an impact. 
• A people first mentality.  From professional development on day 1 to a 360 focus on your wellbeing, and the ability to work where you need to, we’re here to support you.  

E6 is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. 

E6 is committed to providing reasonable accommodations for qualified individuals with disabilities who may require additional assistance in engaging in our application and interview process. Please feel free to reach out to E6's Talent Acquisition Team at recruiting@episodesix.com if you need any assistance completing our application or need accommodations during your interview process.

As a Junior Project Manager (Tech), you will champion software adoption and maximise the value of internal platforms like Cortex. This role is a unique opportunity to own the user feedback loop, design comprehensive training programmes, and establish KPIs that measure tech utilisation. You will partner with fellow CSMs to align on strategy, while collaborating with product and engineering to ensure our tools truly meet user needs. If you are passionate about empowering people to get the most out of their tools and want to drive a culture of technical proficiency across the business, this role is for you.

What you do

• Relevant experience in Project Management / Customer Success, product adoption, or internal training and onboarding.
• Experience managing and delivering software rollout projects, including defining milestones, balancing different stakeholder needs, and coordinating training resources.
• Proven ability to collect, arrange, interpret, and act on data to drive strategic decisions and increase overall adoption rates.
• Demonstrated track record of cross-functional collaboration, specifically bridging the gap between engineering, product, and wider business teams.

Who you are

• Passionate about product adoption, user value, and business impact - not just tracking metrics.
• Highly organised and capable of creating long-term strategies for scaling Customer Success efforts as the company grows.
• A proactive problem-solver who can identify the top underutilised features and develop strategies to increase their adoption.
• A strong collaborator who can continuously work with the Global Product Manager and Cortex Product Owner to ensure alignment
• Interested or knowledgable of the Digital Marketing industry
• Experienced on Project Management tools (Notion is a big plus!)

How you succeed

• Achieve a 25% increase in overall software adoption rates across the organisation within your first 12 months.
• Implement a continuous feedback loop between users, Customer Success and the Product/Engineering teams.
• Create and distribute monthly reports on software usage and user satisfaction.
• Maintain a regular cadence of training sessions and recaps to bring new team members up to speed.
• Communicate clearly and constructively, presenting tracking details to key stakeholders and gathering in-depth feedback from power users.
• Contribute to a positive team culture, supporting others through the mentorship programme and leading by example.
• You will live our culture code everyday!

What's in it for you ✨

• Hybrid Salary (50% of net salary paid in USD)
• 20 working days vacation plus all Argentina public holidays.
• Private healthcare (OSDE 360).
• Adaptive/hybrid working from our offices in HIT Polo (Palermo).
• Free breakfast and lunch when in office.
• Access to learning and development opportunities.
• Mobility programmes - work from another country for up to 30 days!

#LI-CO1

About the Role:

IPSY is seeking a CRM Marketing Specialist to own and execute our resubscription (winback) lifecycle programs, converting lapsed members back into active subscribers.

This role sits at the center of our CRM Growth Engine—responsible for building, launching, and optimizing multi-channel campaigns across email, push, and SMS, with future expansion into additional owned channels.

You will be a hands-on operator with strong performance instincts, managing end-to-end campaign execution while partnering cross-functionally to deliver high-performing, data-driven customer experiences at scale. You will also play a key role in evolving and modernizing the resubscription program to unlock incremental, high-impact growth.

This position can be fully remote from (from Argentina only). ** Please submit CV/Resume in English. 

What You’ll Be Doing:

Program Ownership: Resubscription / Winback

• Own day-to-day execution of resubscription (winback) CRM programs
• Drive performance against resubscriber targets and lifecycle KPIs
• Support optimization of drip journeys, triggered campaigns, and monthly promotional sends
• Continuously identify opportunities to improve conversion, engagement, and efficiency
• Partner closely with the broader Resubscription team to evolve and transform the program, contributing ideas and execution to drive incremental, high-impact resubscribers

Campaign Planning & Calendar Management

• Manage monthly CRM send calendar for resubscription programs
• Support 360 campaign planning across email, push, and SMS
• Partner with Lifecycle, Merchandising, and Tech teams on campaign priorities
• Balance always-on, triggered, and promotional campaigns.

Campaign Development (Brief → Creative → Approval)

• Create campaign briefs grounded in performance insights and testing learnings
• Partner with in-house Creative team to guide messaging and design direction
• Provide clear, data-driven feedback to improve performance (CTR, CVR, reactivation)
• Own final approvals to ensure campaigns meet strategy and quality standards

Build & Execution

• Own campaign setup across CRM platforms, including:
• Segmentation and audience targeting
• Dynamic content and personalization logic
• Coding guidelines and QA validation
• Partner with Email Developers on HTML builds
• Execute testing, scheduling, and deployment across channels (email, push, SMS)
• Ensure flawless execution across all campaigns and journeys
• Partner with Tech and Marketing Ops to troubleshoot campaign or platform issues, ensuring minimal disruption to performance
• Collaborate on new feature launches and enhancements (big and small) to enable new capabilities and drive incremental resubscription impact

Performance Monitoring & Insights

• Analyze campaign and journey performance across channels
• Deliver post-campaign reads with clear insights and recommendations
• Identify trends across:
• Audience segments
• Messaging and offers
• Channel performance
• Contribute to testing roadmap and optimization strategy

Cross-Functional Collaboration

• Partner closely with:
  • Manager, Reactivation (alignment and performance of cross-channel resub strategy)
  • Merchandising (offers, product strategy)
  • Creative (asset development)
  • Data/Analytics (audience insights, reporting)
  • Marketing Ops / Engineering (tools, data flows)
  • Tech (feature launches/enhancements, tech issues)
• Ensure alignment across teams to deliver a seamless member experience

How Time Is Typically Spent:

• Strategic Planning & Roadmapping: 5–10%
• Cross-Functional Coordination: 40–50%
• Campaign Setup & Execution: 30–35%
• Performance Monitoring & Insights: 15–20%

What We Are Looking For:

Core Experience

• 3–6+ years in CRM / lifecycle / email marketing
• Hands-on experience executing multi-channel campaigns (email, push, SMS)
• Experience managing high-volume campaign calendars and workflows

Technical & Analytical Skills

• Experience with enterprise ESPs (Iterable preferred; Braze, SFMC, etc.)
• Strong understanding of:
• Segmentation & targeting
• Triggered journeys & lifecycle flows
• Personalization & dynamic content
• Familiarity with tools such as:
• Amplitude, Sigma, Google Suite, Monday.com
• Strong analytical mindset with ability to translate data into action

Execution Excellence

• Detail-oriented with strong QA rigor
• Ability to manage multiple campaigns simultaneously
• Strong organizational and project management skills

Collaboration & Mindset

• Strong cross-functional communicator
• Proactive, solutions-oriented, and performance-driven
• Comfortable in a fast-paced, evolving environment
• Eager to test, learn, and continuously improve

Why This Role Matters:

Resubscription is one of IPSY’s highest-impact growth levers. This role is critical in ensuring we:

• Deliver high-quality, high-performing CRM campaigns
• Scale personalization and lifecycle sophistication
• Drive incremental subscriber growth efficiently

You will play a key role not only in executing campaigns, but also in advancing and transforming the resubscription program, helping CRM evolve into a true growth engine that directly impacts revenue and member lifetime value.

What We Offer:

• Competitive salary (USD)
• Paid time off & work from home flexibility
• Learning & development programs
  
  
  

LATAM Remote: Remote positions which may be performed in any of the countries where IPSY has established a Business presence: Mexico. (Only Mexico based applicants will be considered at this time)
IPSY is based in the U.S. and we partner with a local agency, Nexton and/or Deel, that assists us with employee recruiting and payroll. 

If you need reasonable accommodation in the application or employment process, please contact us.

IPSY is based in the US and to ensure compliance with country specific employment laws we partner with a local agency, Nexton and / or Deel, that assists us with employee recruiting and payroll. 

#LI-SB

#LI-Remote 

About the Role:

IPSY is seeking a CRM Marketing Specialist to own and execute our resubscription (winback) lifecycle programs, converting lapsed members back into active subscribers.

This role sits at the center of our CRM Growth Engine—responsible for building, launching, and optimizing multi-channel campaigns across email, push, and SMS, with future expansion into additional owned channels.

You will be a hands-on operator with strong performance instincts, managing end-to-end campaign execution while partnering cross-functionally to deliver high-performing, data-driven customer experiences at scale. You will also play a key role in evolving and modernizing the resubscription program to unlock incremental, high-impact growth.

This position can be fully remote from (from Argentina only). ** Please submit CV/Resume in English. 

What You’ll Be Doing:

Program Ownership: Resubscription / Winback

• Own day-to-day execution of resubscription (winback) CRM programs
• Drive performance against resubscriber targets and lifecycle KPIs
• Support optimization of drip journeys, triggered campaigns, and monthly promotional sends
• Continuously identify opportunities to improve conversion, engagement, and efficiency
• Partner closely with the broader Resubscription team to evolve and transform the program, contributing ideas and execution to drive incremental, high-impact resubscribers

Campaign Planning & Calendar Management

• Manage monthly CRM send calendar for resubscription programs
• Support 360 campaign planning across email, push, and SMS
• Partner with Lifecycle, Merchandising, and Tech teams on campaign priorities
• Balance always-on, triggered, and promotional campaigns.

Campaign Development (Brief → Creative → Approval)

• Create campaign briefs grounded in performance insights and testing learnings
• Partner with in-house Creative team to guide messaging and design direction
• Provide clear, data-driven feedback to improve performance (CTR, CVR, reactivation)
• Own final approvals to ensure campaigns meet strategy and quality standards

Build & Execution

• Own campaign setup across CRM platforms, including:
• Segmentation and audience targeting
• Dynamic content and personalization logic
• Coding guidelines and QA validation
• Partner with Email Developers on HTML builds
• Execute testing, scheduling, and deployment across channels (email, push, SMS)
• Ensure flawless execution across all campaigns and journeys
• Partner with Tech and Marketing Ops to troubleshoot campaign or platform issues, ensuring minimal disruption to performance
• Collaborate on new feature launches and enhancements (big and small) to enable new capabilities and drive incremental resubscription impact

Performance Monitoring & Insights

• Analyze campaign and journey performance across channels
• Deliver post-campaign reads with clear insights and recommendations
• Identify trends across:
• Audience segments
• Messaging and offers
• Channel performance
• Contribute to testing roadmap and optimization strategy

Cross-Functional Collaboration

• Partner closely with:
  • Manager, Reactivation (alignment and performance of cross-channel resub strategy)
  • Merchandising (offers, product strategy)
  • Creative (asset development)
  • Data/Analytics (audience insights, reporting)
  • Marketing Ops / Engineering (tools, data flows)
  • Tech (feature launches/enhancements, tech issues)
• Ensure alignment across teams to deliver a seamless member experience

How Time Is Typically Spent:

• Strategic Planning & Roadmapping: 5–10%
• Cross-Functional Coordination: 40–50%
• Campaign Setup & Execution: 30–35%
• Performance Monitoring & Insights: 15–20%

What We Are Looking For:

Core Experience

• 3–6+ years in CRM / lifecycle / email marketing
• Hands-on experience executing multi-channel campaigns (email, push, SMS)
• Experience managing high-volume campaign calendars and workflows

Technical & Analytical Skills

• Experience with enterprise ESPs (Iterable preferred; Braze, SFMC, etc.)
• Strong understanding of:
• Segmentation & targeting
• Triggered journeys & lifecycle flows
• Personalization & dynamic content
• Familiarity with tools such as:
• Amplitude, Sigma, Google Suite, Monday.com
• Strong analytical mindset with ability to translate data into action

Execution Excellence

• Detail-oriented with strong QA rigor
• Ability to manage multiple campaigns simultaneously
• Strong organizational and project management skills

Collaboration & Mindset

• Strong cross-functional communicator
• Proactive, solutions-oriented, and performance-driven
• Comfortable in a fast-paced, evolving environment
• Eager to test, learn, and continuously improve

Why This Role Matters:

Resubscription is one of IPSY’s highest-impact growth levers. This role is critical in ensuring we:

• Deliver high-quality, high-performing CRM campaigns
• Scale personalization and lifecycle sophistication
• Drive incremental subscriber growth efficiently

You will play a key role not only in executing campaigns, but also in advancing and transforming the resubscription program, helping CRM evolve into a true growth engine that directly impacts revenue and member lifetime value.

What We Offer:

• Competitive salary (USD)
• Paid time off & work from home flexibility
• Learning & development programs
  
  
  

LATAM Remote: Remote positions which may be performed in any of the countries where IPSY has established a Business presence: Argentina. (Only Argentina based applicants will be considered at this time)
IPSY is based in the U.S. and we partner with a local agency, Nexton and/or Deel, that assists us with employee recruiting and payroll. 

If you need reasonable accommodation in the application or employment process, please contact us.

IPSY is based in the US and to ensure compliance with country specific employment laws we partner with a local agency, Nexton and / or Deel, that assists us with employee recruiting and payroll. 

#LI-SB

#LI-Remote 

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

THE ROLE:

The Director, Delivery is both a people manager and client leader. This person has a disciplined approach to managing our most important clients through project and program management whether it is a single large project or multiple projects that make up a program. The successful candidate is detail-oriented but can also think of the ‘big picture’ strategy to drive our client’s business forward, while building long-lasting client relationships. Has the ability to manage various types of concurrent projects from research & strategy, design, development, and deployment of web and software products. Capable of managing complex programs with multiple projects and project management resources in dynamic client environments. Has strong client-facing and strategic leadership experience along with expert program/project management skills. Has extensive experience managing direct reports with a focus on performance, career growth, and project/program management skills. They will use their expertise to coach and grow their team.

WHAT YOU’LL DO:

• Define, manage and execute various types of projects for clients in order to maximize client business objectives, manage client expectations, and maintain profitability. 
• When appropriate, establish and lead a program for a specific client with multiple, concurrent projects. 
• Establish the operating model, communication, plan and tools to be used by the program to ensure successful delivery. 
• Directly manage project management team members, providing ongoing mentorship, career development, and performance guidance.
• Ability to coach team members on best practices and act as a partner in solving client challenges.
• Lead the development and implementation of standardized processes and tools across the Delivery team.
• Oversee and deliver weekly internal and client-facing status updates for engagements, including executive-level (C-suite) communications.
• Balance strategic and operational thinking with strong attention to detail and execution.
• Serve as the primary point of contact between clients and internal teams, ensuring clear and consistent project communication.
• Make resourcing recommendations and monitor team bandwidth and effectiveness; assess program pacing and delivery health to ensure viability.
  Join client and internal meetings to identify evolving needs and opportunities; act as a subject matter expert on delivery processes, capacity, and timelines.
• Coordinate and organize tasks that support project execution and delivery.
  Lead discussions with key stakeholders to communicate program progress, milestones, and overall delivery health.
• Manage complex project timelines, budgets, scope, and risks to ensure high-quality delivery outcomes.
  Contribute to business development efforts by helping define project scope, delivery processes, and resource estimates.
• Support change management by modeling tactical approaches and managing resources across shifting project needs.
• Minimal travel may be required to client sites. 

WHAT YOU’LL BRING: 

• 10+ years of project management experience in an advertising, creative agency, production studio, or related environment
• 5+ years of program management experience.
• 7+ years Experience managing an internal team and direct reports
• Strong understanding of creative workflows across design, video, digital, social, and integrated campaigns
• Bachelor’s degree or equivalent degree of education relevant to the industry.
• Strong interpersonal, written and verbal communication skills. The ideal candidate will not be hesitant to have conversations with internal and external stakeholders to ensure the success of the project or program.
• Excellent problem solving, organization, time management, and risk management skills.
• Experience in management and merging project artifacts into a program scale set of artifacts used to orchestrate the larger set of initiatives and optimize delivery and minimize negative risk. 
• The ability to be self-directed and work in a dynamic environment with resources of various skills and experience levels to ensure successful delivery.
• Competency in tools such as Asana, Monday.com, Wrike, Jira, Confluence, etc.
• Excellent scheduling and planning skills with a proven track record of managing multiple projects simultaneously while also actively managing project timelines
• Project financial management of budget, ETC, EAC and profitability. Experience with project accounting and opportunity estimation is vital to the role.
• Experience leading digital transformation initiatives
• Excellent client communication experience

Set Yourself Apart. Preferred Skills: 

• Familiarity with common development systems and frameworks across a variety of technology-based projects
• PMP Certification
• Bachelor’s degree or equivalent degree of education relevant to the industry; and 12+ years of experience in project management in the technology space.
• Having knowledge of the latest trends and tools in the industry

WHAT DO WE OFFER?

• We enjoy spending time together, working closely with other local colleagues, and getting to know one another. Our Buenos Aires offices (Villa Crespo or Mar del Plata) are fully equipped with refreshments and great common spaces!
• Premium healthcare through OSDE for the employee and their immediate family members
• Mendel prepaid card with a monthly allowance for grocery purchases
• Monthly reimbursements for Wi-Fi/electricity expenses
• Monthly reimbursements for training/English classes
• 100% covered “Plan Total” membership at Sportclub
• Access to a our benefits platform through Bonda
• A flexible vacation policy

WE SUPPORT YOU BEING YOU

DEPT® is an equal opportunity employer (EOE). We believe our work is at its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s lived experience, race, color, religion, sex, national origin, age, disability, and genetic information. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world, and we always have an open door for your ideas in making the world a better place.

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients’ problems, no matter where you are in the world. 

To be considered for this role, please submit a resume in English. 

THE ROLE: 

The manager of client finance will be responsible for owning the end-to-end financial health of assigned client projects, with a particular focus on complex creative work and cross-functional engagements. This role will partner closely with client partners and delivery teams to ensure forecasts are accurate, budgets are realistic, and projects are delivered in line with financial targets. The ideal candidate will bring hands-on experience in forecasting, reporting, invoicing, and timesheet and budget reconciliation, along with the ability to interpret data, spot risks early, and communicate clearly with both finance and non-finance stakeholders to support sound decision-making and sustainable profitability.

WHAT YOU’LL DO: 

Financial Management

• Strategic financial business partner to Client teams and Finance leadership helping to influence positive financial management and decision making supported by data
• Development of monthly forecasts and annual Budget planning, with an ownership over revenue and expense planning, with oversight from the Director and VP
• Partner with cross functional leads to develop strategies that drive profitable growth
• Monitoring month-end close processes including but not limited to reviewing revenue recognition and journal entries, ensuring actuals are updated accurately and bringing forth any issues to be resolved for the following month
• Draft or oversee preparation of financial reporting such as month end reports, and variance analysis. Recommending areas to improve reporting, where needed
• Understand results and ability to respond to questions from Finance and Senior Leadership on key drivers impacting the P&L

Client Finance

• Partner with the Sales, Client, Operations and Legal teams in new business efforts including pricing client proposals, assisting in responding to RFP/Is and the development of budgets to maintain healthy margins 
• Partner with Client leads, Legal and Finance leadership to review statements of work including analyzing and supporting the development of new pricing models or opportunities for increased revenue 
• Review monthly, quarterly, and annual revenue versus the forecast to provide commentary and determine whether we met or exceeded financial goals, including the tracking of client margins and profitability
• Partnering with Client leads to maintain a strong knowledge of the client's business models, contractual arrangements, health of the business, and growth opportunities
• Liaise with DEPT entities on intercompany transactions inclusive of reviewing and helping to set up intercompany contracts and projects within our PMP
• Analyze, identify, and communicate areas of concern or suggested improvements within the Client Portfolio to both Finance and Client Leaders
• Evaluate fees for client staffing plans and suggest staffing and margin recommendations with the support of Finance leadership
• Ensure agency performance is consistent with contract obligations 

Other Responsibilities

• Serve as the initial FP&A point of contact for client audits
• Lead development and delivery of regular and ad hoc reporting for client teams and senior leadership, as needed
• Lead the development of process improvement initiatives with minimal oversight from Finance Leadership
• Ensure adherence to reporting deadlines for both client and finance calendars

WHAT YOU’LL BRING

• Bachelor's degree in finance, accounting, or business preferred; advanced English 
• 2-4+ years experience, with at least 2 years experience in an Agency. 
• Experience working at a Media or Creative Agency is a plus.
• Proven experience managing project financials end-to-end, including forecasting, budgeting, billing, and invoicing.
• Strong forecasting and budgeting skills, with the ability to assess the financial health and trajectory of client projects.
• Knowledge of GAAP and IFRS accounting principles and their practical application related to revenue accruals preferred (ASC 606, IFRS 15). 
• Experience with Financial Systems; such as Anaplan and Netsuite nice to have
• Exhibit judgment on when to elevate issues and when to resolve independently
• Strong analytical orientation. Skills in financial analysis, including review of financial statements and analysis of key business metrics
• Advanced proficiency in Microsoft Office with emphasis on Excel skills  and Google Product Suite software applications
• Forward thinking - challenges the status quo and proactively and creatively identifies opportunities for improvement
• Ability to effectively work and communicate with both finance and non-finance stakeholders
• Able to effectively manage workload, prioritize and streamline tasks to ensure accuracy and take “ownership-mentality” in work/clients/practices.

WHAT DO WE OFFER?

• We enjoy spending time together, working closely with other local colleagues, and getting to know one another. Our Buenos Aires offices (Villa Crespo or Mar del Plata) are fully equipped with refreshments and great common spaces!
• Premium healthcare through OSDE for the employee and their immediate family members
• Mendel prepaid card with a monthly allowance for grocery purchases
• Monthly reimbursements for Wi-Fi/electricity expenses
• Monthly reimbursements for training/English classes
• 100% covered “Plan Total” membership at Sportclub
• Access to a our benefits platform through Bonda
• A flexible vacation policy

WE SUPPORT YOU BEING YOU

DEPT® is an equal opportunity employer (EOE). We believe our work is at its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s lived experience, race, color, religion, sex, national origin, age, disability, and genetic information. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world, and we always have an open door for your ideas in making the world a better place.

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Want to help us help others? We’re hiring! 

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! The GoFundMe Pro team is searching for a Senior Technical Account Manager (TAM) to support the adoption, performance, and technical success of our Enterprise nonprofit customers.

In this role, you will act as a trusted technical advisor and strategic partner, helping organizations implement, integrate, and optimize their use of the GoFundMe platform. You will work cross-functionally with Sales, Product, Engineering, and Support teams to ensure customers successfully deploy solutions, navigate change, resolve technical challenges, and drive meaningful fundraising outcomes.

The Job

• Lead Complex Projects & Drive Outcomes
  • Owns end-to-end delivery of customer initiatives, including integrations, migrations, and new product rollouts
  • Manage project timelines, dependencies, and stakeholders across both customer and internal teams
  • Drive accountability and momentum to ensure projects are delivered on time and with high quality
  • Anticipate risks, remove blockers, and proactively adjust plans to ensure successful execution
• Drive Integrations & Technical Solutions
  • Serve as a technical advisor on CRM integrations (e.g., Salesforce, Blackbaud, HubSpot) and data architecture
  • Design and recommend scalable solutions for bidirectional data syncs, including field mapping, data integrity, and system interoperability
  • Troubleshoot and resolve integration issues (API errors, webhook failures, authentication issues, data mismatches)
  • Translate business needs into effective technical solutions that align with customer goals
• Own Customer Success & Revenue Impact 
  • Manage a portfolio of Enterprise customers, aligning technical solutions to drive adoption, performance, and revenue outcomes (e.g., GDV, conversion)
  • Identify opportunities to expand product usage and increase customer value
  • Partner with Strategic Account Managers to support growth, renewals, and long-term success
  • Connect technical execution to measurable business impact for customers
• Lead Through Change & Influence Stakeholders
  • Guide customers through change management, including new implementations, feature adoption, and process shifts
  • Drive alignment across technical and non-technical stakeholders, including executive audiences
  • Demonstrate strong executive presence in customer interactions, including QBRs and strategic discussions
  • Communicate clearly, confidently, and proactively in high-stakes situations
• Troubleshoot & Resolve Technical Issues 
  • Investigate and resolve complex technical issues across APIs, integrations, and platform functionality
  • Reproduce bugs, gather logs, and document issues clearly for Engineering (via Zendesk, JIRA, or similar tools)
  • Own escalations end-to-end, providing timely updates, workarounds, and root cause analysis (RCA)
  • Identify trends across accounts and proactively escalate systemic issues
• Monitor Performance & Proactively Mitigate Risk
  • Monitor platform usage and integration health (API success rates, sync reliability, data consistency)
  • Identify risks early and take a proactive approach to preventing issues before they impact customers
  • Deliver insights and recommendations during business reviews to inform optimization strategies

You 

• 5+ years in Technical Account Management, Solutions Engineering, Customer Success, or a similar customer-facing technical role
• Strong project management skills, with experience leading complex, cross-functional initiatives
• Experience working with APIs (REST), webhooks, and system integrations
• Familiarity with CRM platforms such as Salesforce, Blackbaud, or HubSpot
• Experience troubleshooting integrations and data sync issues
• Experience using ticketing and issue tracking tools (e.g., Zendesk, JIRA)
• Strong problem-solving skills with the ability to diagnose technical issues and deliver solutions
• Demonstrated executive presence and ability to engage senior stakeholders
• Highly proactive, with a track record of anticipating challenges and driving outcomes

Preferred

• Experience with SQL or data analysis
• Familiarity with iPaaS tools (e.g., Zapier, Workato, Mulesoft)
• Understanding of JSON or structured data formats
• Experience in fintech, payments, or donation platforms
• Experience supporting change management initiatives in enterprise environments
• Experience working with nonprofit organizations or fundraising systems

Why you’ll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. 

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

#LI-RC1

InvGate is a fast-growing SaaS company that develops products for IT management and service automation, used by clients in over 60 countries across industries such as banking, e-commerce, education, and technology.

As we continue to scale, we are looking for a Program / Transformation Manager to help drive cross-functional initiatives that improve how teams plan, coordinate, and execute work across the organization. This role sits at the intersection of Product, Engineering, and other operational teams, helping structure complex initiatives, improve coordination models, and introduce better visibility and metrics to support decision-making. The focus of the role is not on managing individual teams, but on designing and improving the systems, processes, and practices that enable teams to work more effectively together.

You will work closely with stakeholders across multiple areas to ensure strategic initiatives move forward with greater alignment, predictability, and operational efficiency.

Responsibilities:

Lead cross-functional initiatives

• Lead initiatives that involve multiple teams across Product, Engineering, UX, Data & Cloud, Support, Infrastructure, and other areas.
• Define and drive structured work plans including milestones, dependencies, risks, and success criteria.
• Coordinate stakeholders with different priorities and perspectives to ensure alignment and progress.
• Track initiatives and ensure clear visibility of status, risks, and outcomes across teams.

Improve processes and operating models

• Analyze and document existing workflows and coordination models (AS IS) and propose improved ways of working (TO BE).
• Define and help standardize practices related to:
  • planning and prioritization
  • dependency management
  • cross-team coordination
  • initiative tracking
• Identify opportunities to simplify processes and automate operational workflows.
• Support teams in adopting improved ways of working without taking ownership of their day-to-day operations.

Build metrics and decision-support tools

• Partner with teams to define meaningful metrics and indicators for initiative tracking, operational performance, and outcomes.
• Design and maintain dashboards and reporting frameworks that enable better visibility and reduce manual reporting.
• Ensure metrics and visualizations are clear, actionable, and adapted to different audiences.
• Promote consistent data-driven decision making across initiatives.

Enable visibility and continuous improvement

• Surface progress, blockers, deviations, and risks across initiatives.
• Identify patterns of friction or inefficiencies between teams and workflows.
• Propose improvements based on insights and operational learnings.
• Document agreements, working practices, and coordination guidelines.

Requirements:

• Experience in roles such as Program Manager, Project Manager, PMO, Operations Manager, or Transformation Manager.
• Proven track record leading complex, cross-functional initiatives.
• Experience working closely with both technical and business teams.
• Comfortable operating in dynamic environments with ambiguity and evolving priorities.
• Excellent communication skills, with the ability to work with diverse audiences.
• Experience working in software or technology companies.
• Familiarity with project or ticket management tools such as OpenProject, Redmine, or similar.
• Experience with data visualization tools such as Grafana, Looker, or similar.

Our benefits include career development opportunities, English lessons, in -house and external technical training, extended PTO and paternity leave, premium private health insurance, remote work reimbursement, and a fixed bonus for gastronomy-related purchases.

At Webflow, our mission is to bring development superpowers to everyone. As the pioneer of the Website Experience Platform (WXP), we’re redefining how teams Build, Manage, and Optimize for the web — combining visual development, powerful content management systems, AI-driven personalization, seamless hosting, and end-to-end analytics in a single, unified platform. With AI at the core, Webflow helps teams move faster, create more performant digital experiences, and scale without heavy engineering support. From independent designers and creative agencies to global enterprises, hundreds of thousands of organizations use Webflow to turn ideas into reality — and to power what’s possible on the web.

We recently announced that we're opening an office in Buenos Aires, and this role will be one of the first members of the team. Not ready to apply, or not seeing the right role yet? Sign up here to hear about future opportunities and events with the Webflow team in Argentina.

As a Staff Software Engineer on our New Product team you’ll work closely with Product, Design, Engineering, and Data Engineering teams to contribute to the development of our next generation New Product platform, working across a robust ecosystem of tools and products, and building a first-class customer experience. We’re seeking an engineer who values scalable distributed systems architecture and exceptional user experience—someone eager to blend technical depth with product vision at the foundation of Webflow’s platform.

About the role:

• Location: Remote, Argentina
• Full-time
• Permanent.
• Reporting to the Manager, Engineering

As a Staff Software Engineer for the New Product team, you’ll … 

• Collaborate with designers, PMs, and engineers beyond your team to plan and build product capabilities that enable our Structure product goals
• Effectively communicate team priorities and strategy to engineering and cross-functional leadership teams 
• Work as part of a team to champion technical standards while balancing business strategies and requirements
• Build, document, and test production code that impacts all Webflow customers
• Participate in all engineering activities including incident response, interviewing, designing and reviewing technical specifications, code review, and releasing new functionality
• Lead projects that directly contribute to team and engineering organization's deliverables
• Solve problems in a highly technical platform that empowers hundreds of thousands of people
• Improve our planning, development, and deployment processes to help you and your fellow team members
• Tackle complex technical challenges on a collaborative and geographically distributed team
• Participate in engineering citizenship activities such as co-authoring engineering blogs, strengthening and improving our hiring processes, and leading internal hackathon teams
• Mentor, coach, and inspire a team of engineers of various levels

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you:

Requirements:

• BS / BA college degree or relevant experience

You’ll thrive as a Staff Software Engineer, Structure if you:

• Have 7+  years of experience shipping features and products, with a focus on web frameworks and products
• Have an innate interest in the Web Platform, Design Systems, and the intersection of building platforms that enable customers
• Love thinking through large technical problems and working through that complexity on a collaborative, distributed team
• Are comfortable building up a mental model of a product and architecture through reading code and debugging existing software
• Can debug production issues across services and multiple levels of the stack
• Take pride in taking ownership and driving projects to business impact
• Deeply understand data design and modeling
• Are familiar with Node.js, React, TypeScript, framework development, and design systems
• Have consistently communicated trade-offs throughout a project to meet both technical and business requirements
• Are comfortable working in an agile, safe-to-fail environment
• Stay curious and open to growth-Demonstrate a proactive embrace of AI, actively building and applying fluency in emerging technologies to elevate how we work, drive faster outcomes, and expand collective impact.

Our Core Behaviors:

• Build lasting customer trust. We build trust by taking action that puts customer trust first.
• Win together. We play to win, and we win as one team. Success at Webflow isn't a solo act.
• Reinvent ourselves. We don't just improve what exists, we imagine what's possible.
• Deliver with speed, quality, and craft. We move fast because the moment demands it, and we do so without lowering the bar.

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company
• 100% employer-paid healthcare, vision, and dental insurance coverage for full-time employees (working 30+ hours per week) and their dependents. Full-time employees may also be eligible for voluntary insurance options where applicable in the respective country of employment
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability leave for birthing parents to be used before child bonding leave (note: where local requirements are more generous, employees receive the greater benefit); full-time employees also have access to family planning care and reimbursement
• Flexible PTO for all locations and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support work and wellness
• 401k plan or pension schemes (in countries where statutorily required), and other financial wellness benefits, like CPA and financial advisor coverage

Temporary employees may be eligible for paid holiday and time off, statutory leaves of absence, and company-sponsored medical benefits depending on their Fixed Term Contract and their country/state of employment.

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please review Webflow’s Applicant Privacy Notice. 

THE ROLE

You'll be the person ultimately accountable for the studio's success, measured by client satisfaction, team performance, creative quality, and commercial health. This is a role that sits at the intersection of client services, leadership, strategy, and commercial management. You won't be in the day-to-day detail of every project, but you'll have clear oversight of what's moving through the studio, and you'll set the standard for how the team operates, collaborates, and delivers.

We're looking for someone with a strong agency background who understands the complexities of working embedded within a major global brand. Someone who can partner with Brand Directors and senior marketing leaders as a trusted adviser, not just a service provider. Someone who can develop, coach, and inspire a multi-disciplinary team while keeping a sharp eye on commercial performance and growth opportunities.

Success means a client team that sees the studio as an indispensable partner, a studio team that is motivated, developing, and delivering its best work, and a commercial position that is healthy, growing, and clearly demonstrating value.

WHAT YOU'LL DO

Client Partnership

• Act as the senior client lead for the studio, building strong, trusted relationships with Brand Directors, senior marketing leaders, and key stakeholders.

• Partner with the client as a long-term strategic adviser, contributing to the development of brand and marketing strategy, not just executing briefs.

• Be the escalation point for any client issues, approaching problems with a solutions-focused attitude and resolving them quickly while protecting both the relationship and the team.

• Challenge the client constructively when needed, negotiating to create outcomes that work for both the brand and the studio, while maintaining a positive, productive partnership.

• Ensure the studio consistently delivers to the expected levels of client service, quality, and responsiveness.

Leadership and Team Development

• Lead the studio team by example, line managing senior team leads across social, creative, strategy, production, and content.

• Develop, coach, and guide team leads and their teams to consistently add value, challenge briefs, and deliver outstanding social-first creative work.

• Maintain oversight of the studio's work-in-progress and project pipeline, directing teams to deliver without being pulled into the day-to-day management of individual projects.

• Spot potential in your team members, support their growth, and create an environment where people are motivated, accountable, and producing their best work.

• Foster a studio culture that is collaborative, inclusive, and grounded in creative ambition and operational excellence.

Growth

• Be responsible for growing the studio's offering, proactively identifying opportunities to expand the scope of work, push capabilities, and increase the studio's value to the client.

• Build relationships with senior stakeholders beyond the immediate brand team, keeping the studio front of mind for new briefs, projects, and strategic needs across social, content, creative, and data.

• Advocate for the studio's capabilities in social-first creative, content production, creator partnerships, strategy, and data and insight, pushing to extend the studio's role from production into more strategic and upstream work.

• Identify emerging client needs and market trends, positioning the studio to respond with relevant, compelling proposals.

Operations and Commercial Management

• Manage the studio's P&L, forecasting operational income and tracking commercial performance against targets on a regular basis.

• Ensure the team works to established processes, while challenging and refining ways of working to improve efficiency, effectiveness, and output quality.

• Oversee resource planning and allocation across the studio's workstreams, ensuring the right people are on the right work and capacity is managed sustainably.

• Report on studio performance, commercial health, and growth to senior management with clarity and accountability.

WHAT YOU BRING

• 10+ years of relevant agency experience, with a significant portion in client services, account leadership, or business management roles.

• Proven experience leading teams of 15+ people across multi-disciplinary functions, including creative, social, content, strategy, and production.

• A track record of building and maintaining trusted partnerships with senior clients at Brand Director or VP level within major consumer brands.

• Experience working with large FMCG or beauty and personal care clients, with a strong understanding of how global brand organisations operate.

• A strong grounding in the commercial management of accounts, including P&L responsibility, forecasting, scope management, and growth planning.

• Demonstrated ability to grow accounts and expand studio scope, identifying and converting opportunities that extend the offering beyond production into strategy, creative, and data.

• Experience developing, coaching, and leading senior team members, with a track record of building high-performing, motivated teams.

• Strong strategic thinking, with the ability to contribute meaningfully to brand and marketing strategy conversations, not just operational delivery.

• The ability to balance oversight and delegation effectively, maintaining visibility of the studio's output without getting caught in day-to-day project detail.

• A solutions-focused approach to problem-solving, with the composure and judgement to handle escalations, shifting priorities, and complex stakeholder dynamics.

• Experience working in an in-house agency, embedded studio, or on-site model is a strong advantage, with an appreciation for the nuances of working within a client's organisation daily.

• Professional proficiency in English; additional languages are a plus.

Gen AI and Agentic Thinking

• A strong understanding of how Gen AI tools and capabilities are changing social content creation, creative production, and marketing strategy, with the ability to articulate this to clients and guide teams accordingly.

• Agentic leadership mindset: a systematic approach to complex business challenges, identifying the most effective path forward and enabling the team to execute with clarity and accountability.

• Experience guiding or sponsoring the adoption of AI tools and workflows within a creative or content studio, with a focus on practical value, responsible use, and client confidence.

• The ability to position AI capability as a growth lever for the studio, incorporating it into proposals, scope discussions, and strategic conversations with the client.

• Understanding of AI limitations and the importance of balancing technology with human creativity, judgement, and oversight.

Qualifications: Formal degrees are welcome but not required. Equivalent experience counts. Experience can be gained through work, study, volunteering, or self-directed learning.

NICE TO HAVE

• Experience specifically leading social-first or content-led studio operations.

• Multi-market or global account leadership experience.

• A background that includes creative, strategy, or production roles before moving into client services and leadership.

• Experience with transformation programmes, studio stand-ups, or capability building within embedded agency models.

• Familiarity with social analytics, performance measurement, and data-led decision-making at a strategic level.

#OLATAM #REQID16844

THE ROLE

You'll be the person who connects a brand with the creators who bring it to life in the most authentic, relatable way across social. This is a multi-faceted role that blends influencer strategy, relationship management, creative thinking, and project management. You'll develop and manage the creator community end to end, shaping how the brand partners with influencers and content creators to drive reach, engagement, and genuine advocacy.

We're looking for someone who understands that influencer marketing isn't about reach alone. It's about finding and partnering with creators whose audiences trust them, whose content feels real, and whose values align with the brand's commitment to inclusivity and authenticity.

Success means a thriving, well-managed creator community that delivers consistent, high-quality content, a programme that scales across markets, and influencer partnerships that feel as authentic to audiences as they do to the creators themselves.

WHAT YOU'LL DO

Creator Identification and Recruitment

• Identify, contact, and recruit creators on an ongoing basis, building a diverse community of influencers who authentically represent brand values and resonate with target audiences across platforms.

• Evaluate potential creator partners based on audience relevance, content quality, engagement authenticity, brand alignment, and representation of diverse voices.

• Maintain and manage a structured creator database, tracking tiers, content output, performance, and relationship status.

Community Management and Engagement

• Develop and manage the creator engagement programme, building genuine, long-term relationships with influencers rather than transactional, campaign-by-campaign partnerships.

• Manage ongoing communication and dialogue with the creator community, ensuring creators feel valued, informed, and connected to brand purpose.

• Create and distribute regular community communications, such as newsletters, updates, and exclusive content.

• Organise and support creator events, focus groups, and community moments that deepen relationships and generate insight.

• Ideate and produce creative product mailers and gifting activations that surprise and engage creators in ways that feel personal and on-brand.

Campaign and Content Activation

• Brief and manage creators for campaign activations, always-on content, product launches, and cultural moments, ensuring deliverables are on time, on brand, and aligned with platform best practices.

• Develop creative briefs for influencer content that give creators clear direction while leaving room for authentic, platform-native expression.

• Coordinate with the creative and social teams to ensure influencer content is integrated into broader content calendars and campaign plans.

• Track and record all creator content, ensuring proper usage rights, approvals, and compliance with advertising and disclosure regulations.

Performance and Reporting

• Report on influencer campaign performance, community growth, engagement metrics, and programme impact, using data to refine strategy and demonstrate value.

• Monitor creator content quality and audience response, identifying what's working and feeding learnings back into briefs and strategy.

• Track programme operations including newsletter engagement, event participation, and community health metrics.

Programme Development and Scaling

• Shape and refine the creator programme's processes, tools, and ways of working, building a model that is efficient, scalable, and replicable.

• Support the expansion of the creator programme into additional markets, adapting the approach for different regions, platforms, and audiences.

• Contribute to the wider studio's influencer strategy, sharing best practices and insights that raise the standard across the team.

Client Partnership

• Partner with brand stakeholders on influencer strategy, presenting programme updates, campaign results, and recommendations with clarity and confidence.

• Manage client feedback and approvals within the influencer workflow, keeping stakeholders informed and the process running smoothly.

WHAT YOU BRING

• 3–5 years of experience in influencer marketing or creator management, with a focus on consumer brands, ideally in beauty, personal care, wellness, or FMCG.

• A proven track record of identifying, recruiting, briefing, and managing influencers and content creators across TikTok, Instagram, YouTube, and emerging platforms.

• Experience building and maintaining ongoing creator communities or ambassador programmes, not just one-off campaign activations.

• Strong project management skills, with the ability to manage multiple creator relationships, campaigns, and workstreams simultaneously without dropping detail.

• An understanding of influencer contracts, usage rights, disclosure regulations, and compliance requirements.

• Creative thinking, with the ability to develop engaging briefs, gifting concepts, event ideas, and community activations that strengthen creator relationships.

• Confidence presenting to and partnering with brand clients, with clear and structured communication skills.

• Experience using influencer management platforms and tools (such as CreatorIQ, Traackr, Grin, or similar) and social listening or analytics tools.

• Strong analytical skills, with the ability to report on campaign performance, interpret engagement data, and translate findings into actionable recommendations.

• An authentic interest in creator culture and social platforms, with an understanding of what makes influencer content feel genuine versus forced.

• An appreciation for inclusive representation, with experience or a strong interest in working with diverse creators who reflect a broad range of backgrounds, identities, body types, and experiences.

• Highly organised, with a proactive, solutions-focused approach to managing complexity.

• Professional proficiency in English; additional languages are a plus, particularly if relevant to multi-market expansion.

Gen AI and Agentic Thinking

• Working proficiency with Gen AI tools (such as ChatGPT, Claude, Perplexity) to support creator research, brief development, reporting, and programme communications.

• Agentic mindset: ability to self-direct, prioritise across competing workstreams, identify opportunities, and find efficient solutions independently.

• Willingness to experiment with AI tools to improve influencer identification, content analysis, trend monitoring, and workflow efficiency.

• Understanding of AI capabilities and limitations, with a commitment to human judgement in relationship management, creative evaluation, and brand alignment decisions.

Qualifications: Formal degrees are welcome but not required. Equivalent experience counts. Experience can be gained through work, study, volunteering, or self-directed learning.

NICE TO HAVE

• Experience in an in-house agency, embedded studio, or social-specialist environment.

• Multi-market influencer programme experience, with an understanding of adapting creator strategies across regions and cultures.

• Experience with influencer-led content production, including on-set coordination and creator direction.

• A background in social media management or content creation alongside influencer management.

• Experience working with creators on purpose-led or social impact campaigns.

• Familiarity with social commerce and affiliate-driven influencer models.

#OLATAM #REQID16847

THE ROLE

You'll be one of the people who makes a brand's social presence happen, day in, day out. From content ideation, trend tracking and scheduling to community engagement, copy writing, and performance tracking, you'll manage the daily rhythm of social channels and ensure the brand shows up consistently and compellingly across platforms.

This is a role for someone who is organised, culturally-fluent, and genuinely enthusiastic about social media as a discipline. You understand what makes content work on TikTok versus Instagram versus YouTube, you can write copy that fits the tone of each platform, and you notice when something is trending before it peaks. We're looking for someone who is as comfortable managing a content calendar and pulling a performance report as they are drafting a reactive post or briefing a content creator on an emerging format.

Success means channels that run smoothly, content that consistently meets brand and platform standards, a community that feels listened to and engaged, and performance data that shows steady growth in reach, engagement, and brand affinity.

WHAT YOU'LL DO

Content Planning and Publishing

• Create and manage social content calendars across TikTok, Instagram and emerging platforms, ensuring a consistent cadence of planned, campaign, and reactive content.

• Schedule and publish content across platforms, ensuring every post meets brand guidelines, platform specifications, and accessibility standards (captions, alt text, format requirements).

• Write and adapt social copy for each platform, ensuring tone of voice is consistent, compelling, and native to the channel.

• Coordinate with the creative team and content creators to ensure assets are delivered on time, correctly formatted, and ready to publish.

• Support the Senior Social Media Manager in planning always-on content, campaign activations, and seasonal or product-launch moments.

Community Management and Engagement

• Monitor social channels daily, responding to comments, messages, and mentions in a timely, on-brand, and thoughtful manner.

• Engage proactively with audiences, fostering a sense of community and connection that reflects values of inclusivity and authenticity.

• Track trending topics, hashtags, cultural moments, and platform features, flagging relevant opportunities to the wider team and, where appropriate, drafting reactive content.

• Identify opportunities to surprise and delight audiences through creative engagement, timely responses, and community-building moments.

Performance Tracking and Reporting

• Track and report on social content performance across platforms, compiling regular reports on key metrics including reach, engagement, saves, shares, and audience growth.

• Use native platform analytics and social management tools to monitor content effectiveness, identify trends, and flag insights that can inform future content decisions.

• Support the Senior Social Media Manager and Data Analyst in building a continuous learning loop between content output and performance data.

Collaboration and Coordination

• Collaborate with content creators, designers, and copywriters to ensure social assets align with the content calendar and campaign objectives.

• Support the coordination of influencer and creator content within the publishing schedule, ensuring assets are approved, scheduled, and tracked.

• Work closely with the brand team on day-to-day social activity, keeping stakeholders informed of what's publishing, what's performing, and what's coming next.

• Support briefing processes, helping to translate client briefs and campaign objectives into clear direction for the creative team.

Platform Expertise and Trends

• Stay current with social platform updates, algorithm changes, new features, and emerging content formats, sharing relevant developments with the team.

• Contribute ideas for new content formats, series, and engagement approaches based on platform evolution and audience behaviour.

• Ensure the studio's content approach reflects the latest platform best practices for organic reach and engagement.

WHAT YOU BRING

• 3–5 years of experience in social media management for consumer brands, ideally in beauty, personal care, wellness, or FMCG.

• Strong platform fluency across TikTok, Instagram, YouTube, and emerging social channels, including an understanding of content formats, algorithms, audience behaviours, and publishing best practices.

• Experience managing social content calendars and publishing workflows across multiple platforms.

• Solid copywriting skills, with the ability to write platform-native social copy that reflects a brand's tone of voice and connects with diverse audiences.

• Experience with community management, including responding to comments and messages, engaging with audiences, and maintaining a consistent, on-brand presence.

• Familiarity with social media management tools (such as Sprinklr, Hootsuite, Sprout Social, or similar) and native platform analytics.

• The ability to track and report on social performance metrics, with a good understanding of what the numbers mean and how they inform content decisions.

• Strong organisational skills, with the ability to manage multiple workstreams, competing deadlines, and day-to-day publishing demands without losing attention to detail.

• A genuine interest in social culture, digital trends, and the evolving beauty and personal care landscape.

• A collaborative, proactive working style, with the confidence to flag opportunities, raise issues, and contribute ideas.

• Professional proficiency in English; additional languages are a plus.

Gen AI and Agentic Thinking

• Basic proficiency with Gen AI tools (such as ChatGPT, Claude, Copy.ai, Grammarly) to support copy drafting, content ideation, trend research, and reporting.

• An agentic approach to your work: ability to self-organise, manage priorities, find efficient solutions, and take initiative across a busy, multi-platform workload.

• Willingness to experiment with AI tools as part of the social workflow, understanding when they add value and when human creativity, cultural nuance, and community instinct are needed.

• Understanding of AI limitations, with an eye for outputs that feel authentic and on-brand versus generic.

Qualifications: Formal degrees are welcome but not required. Equivalent experience counts. Experience can be gained through work, study, volunteering, or self-directed learning.

NICE TO HAVE

• Experience in an in-house agency, embedded studio, or social-specialist environment.

• An editorial background or experience writing long-form and short-form content for social.

• Experience working with influencer or creator content within a publishing workflow.

• Familiarity with social listening tools and basic audience research.

• Experience with accessibility in social publishing (captions, alt text, inclusive content practices).

• An interest in or experience with brand purpose, inclusivity, or social impact in a marketing context.

• Familiarity with paid social amplification and how organic and paid content work together.

#OLATAM #REQID16849

We are seeking an experienced and driven Program Manager, Operations to join our fast-paced and innovative team. This individual will be responsible for overseeing cross-functional initiatives that enhance operational efficiency, drive scalability, and support our growth in advanced manufacturing. Preference will be given to candidates with a background in the automotive or manufacturing industry.

Key Responsibilities:

• Lead and manage complex, cross-functional operational programs from initiation through execution and delivery.
• Collaborate with product, engineering, supply chain, and customer success teams to implement operational improvements and drive measurable outcomes.
• Develop and monitor KPIs to track program success and identify areas for continuous improvement.
• Create detailed project plans, manage budgets, mitigate risks, and ensure timelines are met.
• Serve as a key liaison between stakeholders to ensure alignment on objectives and deliverables.
• Analyze data to inform decision-making and identify opportunities for automation and process enhancement.
• Champion lean principles and operational best practices across the organization.
  
  

Required Qualifications:

• Bachelor’s degree in Business, Engineering, Operations, or a related field.
• Advanced English level.
• Minimum of 5 years of experience in program or project management, operations, or supply chain roles.
• Demonstrated ability to lead large-scale projects with cross-functional teams in a fast-paced environment.
• Strong analytical, problem-solving, and communication skills.
• Proven experience managing budgets, timelines, and project scope.
• Willingness and ability to travel up to 25% of the time.

Preferred Qualifications:

• Experience in the automotive or manufacturing industry is strongly preferred.
• Familiarity with ERP systems, supply chain platforms, and operational analytics tools.
• PMP, Six Sigma, or Lean certification is a plus.
• Proficiency in project management software such as Jira, Asana, or Microsoft Project.

Please submit your resume in English.

#LI-Remote

We are seeking an experienced and driven Program Manager, Operations to join our fast-paced and innovative team. This individual will be responsible for overseeing cross-functional initiatives that enhance operational efficiency, drive scalability, and support our growth in advanced manufacturing. Preference will be given to candidates with a background in the automotive or manufacturing industry.

Key Responsibilities:

• Lead and manage complex, cross-functional operational programs from initiation through execution and delivery.
• Collaborate with product, engineering, supply chain, and customer success teams to implement operational improvements and drive measurable outcomes.
• Develop and monitor KPIs to track program success and identify areas for continuous improvement.
• Create detailed project plans, manage budgets, mitigate risks, and ensure timelines are met.
• Serve as a key liaison between stakeholders to ensure alignment on objectives and deliverables.
• Analyze data to inform decision-making and identify opportunities for automation and process enhancement.
• Champion lean principles and operational best practices across the organization.
  
  

Required Qualifications:

• Bachelor’s degree in Business, Engineering, Operations, or a related field.
• Advanced English level.
• Minimum of 5 years of experience in program or project management, operations, or supply chain roles.
• Demonstrated ability to lead large-scale projects with cross-functional teams in a fast-paced environment.
• Strong analytical, problem-solving, and communication skills.
• Proven experience managing budgets, timelines, and project scope.
• Willingness and ability to travel up to 25% of the time.

Preferred Qualifications:

• Experience in the automotive or manufacturing industry is strongly preferred.
• Familiarity with ERP systems, supply chain platforms, and operational analytics tools.
• PMP, Six Sigma, or Lean certification is a plus.
• Proficiency in project management software such as Jira, Asana, or Microsoft Project.

Please submit your resume in English.

#LI-Remote

We are seeking an experienced and driven Program Manager, Operations to join our fast-paced and innovative team. This individual will be responsible for overseeing cross-functional initiatives that enhance operational efficiency, drive scalability, and support our growth in advanced manufacturing. Preference will be given to candidates with a background in the automotive or manufacturing industry.

Key Responsibilities:

• Lead and manage complex, cross-functional operational programs from initiation through execution and delivery.
• Collaborate with product, engineering, supply chain, and customer success teams to implement operational improvements and drive measurable outcomes.
• Develop and monitor KPIs to track program success and identify areas for continuous improvement.
• Create detailed project plans, manage budgets, mitigate risks, and ensure timelines are met.
• Serve as a key liaison between stakeholders to ensure alignment on objectives and deliverables.
• Analyze data to inform decision-making and identify opportunities for automation and process enhancement.
• Champion lean principles and operational best practices across the organization.

Required Qualifications:

• Bachelor’s degree in Business, Engineering, Operations, or a related field.
• Advanced English level.
• Minimum of 5 years of experience in program or project management, operations, or supply chain roles.
• Demonstrated ability to lead large-scale projects with cross-functional teams in a fast-paced environment.
• Strong analytical, problem-solving, and communication skills.
• Proven experience managing budgets, timelines, and project scope.
• Willingness and ability to travel up to 25% of the time.

Preferred Qualifications:

• Experience in the automotive or manufacturing industry is strongly preferred.
• Familiarity with ERP systems, supply chain platforms, and operational analytics tools.
• PMP, Six Sigma, or Lean certification is a plus.
• Proficiency in project management software such as Jira, Asana, or Microsoft Project.

Please submit your resume in English.

#LI-Remote

Xometry is seeking a highly organized and proactive Project Manager - Case Management to lead the execution of complex, multi-supplier customer orders. This pivotal role expands upon traditional case management responsibilities by taking ownership of large-scale projects from inception through final delivery. You will serve as the primary point of contact for the customer, ensuring seamless communication, proactively addressing sourcing challenges, and maintaining clear visibility throughout the production process. This role requires exceptional project management skills, strong collaboration abilities, and a dedication to exceeding customer expectations. You will also contribute to the broader team by providing support during peak periods and acting as a deputy for leadership when needed.

Responsibilities:

• Project Management of Large Orders: Take full ownership and drive the successful execution of complex customer orders involving multiple suppliers, ensuring adherence to timelines, quality standards, and customer specifications.
• Customer Communication & Relationship Management: Serve as the primary point of contact for customers on assigned projects, providing proactive and transparent communication regarding project status, potential roadblocks, and progress updates. Build strong, trust-based relationships.
• Sourcing Barrier Resolution: Collaborate closely with Xometry's sourcing team and customers to proactively identify and resolve any sourcing challenges or barriers that may arise during the project lifecycle.
• Production Process Oversight: Maintain a comprehensive understanding of the production process for each order, ensuring work is prioritized effectively and potential delays are identified and mitigated.
• Proactive Issue Resolution: Proactively identify and address potential issues to improve on-time delivery and quality. Anticipate and address potential issues or risks before they impact project timelines or customer satisfaction. Develop and implement effective solutions.
• Escalation Management: Effectively manage and resolve customer escalations in a timely and professional manner, working cross-functionally to find satisfactory solutions. Manage customer complaints regarding returned products and replacements.
• Cross-Functional Collaboration: Collaborate effectively with internal teams (Engineering, Customer Care, Quality, Sales, Shipping) to ensure manufacturing processes are set to achieve optimal outcomes. Partner with Operations and PD&T teams to bridge communication gaps.
• Documentation & Reporting: Maintain accurate and up-to-date project documentation, providing regular status reports to both internal stakeholders and customers. Document all case activity in the central database and ensure adherence to quality management systems. Report out on status, risk, and efforts to recover troubled orders and jobs.
• Supplier Management: Understand supplier capabilities and execute supplier oversight activities, which includes frequent phone assessments, detailed schedule creation, quality reviews, and supplier corrective actions. Analyze part rejections, facilitate communication between suppliers and customers to resolve problems. Verify and reconcile shipments to support accurate revenue recognition.
• Process Improvement: Identify opportunities to streamline and automate complex processes. Create and document process maps with clear written instructions and procedures.
• Quality and Compliance: Implement robust quality control processes throughout the entire project lifecycle. Ensure adherence to industry standards and regulations. Perform all work in compliance with Xometry's quality and safety systems, policies, and procedures. Monitor the integrity of case management metrics.
• Peer Support: Provide coverage for peers during periods of absence (e.g., FTO, sick leave), ensuring continuity of case management support.
• Leadership Support: Serve as a deputy to the Business Unit Manager and Case Management Leader, assisting with team initiatives, process improvements, and other tasks as assigned.

Qualifications:

• Bachelor's degree in Supply Chain, Engineering, Business Administration, or a related technical field (or equivalent experience).
• Minimum of 4 years of experience in project management, supply chain, and customer service, preferably in manufacturing operations.
• Proven track record of successfully delivering complex engineering projects on schedule and within budget.
• In-depth knowledge of manufacturing processes, engineering drawings, and quality inspection methods.
• Strong analytical skills with the ability to perform root cause analysis and develop solutions.
• Self-starter with a take-charge attitude and ability to independently drive project completion.
• Excellent organizational skills and demonstrated ability to multitask, meet deadlines, and manage multiple projects simultaneously.
• Superior verbal and written communication skills with the ability to effectively manage relationships with all stakeholders.
• Strong leadership and collaboration skills.
• Proficiency in project management tools and software.
• Experience with quality management systems (e.g., ISO 9001).
• Thrive in a fast-paced and high-growth environment.
• Advanced English Level.

Nice to have:

• Project Management Professional (PMP) certification.
• Experience working with Xometry's digital marketplace or similar platforms.
• Proficiency in data analysis tools (e.g., Excel).
• Experience working in a manufacturing environment.

Please submit your resume in English.

#LI-Remote

About DataCamp

DataCamp's mission is to empower everyone with the data and AI skills essential for 21st-century success. By providing practical, engaging learning experiences, DataCamp equips learners and organizations of all sizes to harness the power of data and AI. As a trusted partner to over 17 million learners and 6,000+ companies, including 80% of the Fortune 1000, DataCamp is leading the charge in addressing the critical data and AI skills shortage.

About the role

The DataCamp Information Security team seeks a Customer Assurance Specialist to support and prepare responses to customer RFPs and RFIs. This team member will also respond to other client requests for information regarding DataCamp’s information security program and its business practices. This role will report to DataCamp’s Head of Security and Privacy, and is part of the Information Security team.

The role requires collaboration across a multitude of teams and internal subject matter experts. Accordingly, a successful candidate must be self-motivated and willing to take the initiative and demonstrate the ability to work collaboratively in a team environment, occasionally under compressed time constraints. The candidate must be detail-oriented, have excellent verbal and written communication skills, and be highly organized. This role requires adherence to strict deadlines and may require providing support during “off-hours.” This role will support DataCamp globally

About you

At DataCamp, we seek individuals who embody our core values of data-driven decision-making, action, transparency, ownership, and customer focus. You thrive in a fast-paced, high-performing environment and are driven by a passion for making a meaningful impact. You're adaptable, embracing change and ambiguity with enthusiasm. Your initiative and entrepreneurial spirit push you beyond just meeting targets—you aim to understand the "why" behind our goals and take ownership to drive the business forward. You’re a collaborative team player who values transparency and always seeks to improve and innovate. If this sounds like you, we encourage you to apply!

Responsibilities

• Assist with and/or fully manage the customer assessments response lifecycle, from kickoff to final submission, in a timely manner.
• Collaborate with internal subject matter experts to gather and validate information required for security questionnaire responses.
• Work with the rest of the Information Security team members to support, collect, track, and update a centralized repository of commonly requested security documentation and questions, ensuring that database content remains up to date with DataCamp’s overall information security program.
• Ensure that all questionnaire responses align with organizational policies, certifications, and compliance requirements (e.g., CCPA, ISO 27001,GDPR).
• Support ad-hoc requests such as vendor onboarding, document requests, and other information requests.
• Track and document metrics related to questionnaire response times, accuracy, and feedback for continuous improvement.
• Review and access customer contracts to ensure compliance and mitigate risk.
• Other supporting tasks as needed

Qualifications

• Although this role is fully remote working, applicants must be located in Argentina OR Portugal
• 2 - 6 Years of experience in GRC, security compliance, customer-facing security assurance or Audit roles
• Hands-on experience with at least one major compliance framework (SOC 2, ISO 27001, NIST CSF/800-53)
• Familiarity with standard questionnaire formats: SIG/SIG Lite, CAIQ, VSA, and custom enterprise assessments
• Proven experience in MS Office Suite
• Attention to detail
• Strong English communication skills (written and verbal) with the ability to utilize multiple communication methods and styles to best reach target audience
• Strong analytical skills and ability to problem-solve and operate with analytical ambiguity
• Exceptional organizational and time management skills
• Strong project management skills with the ability to manage relationships with internal stakeholders across product, legal, finance, and HR teams, as well as interact effectively with customers and customer success managers
• Relevant certifications such as CISA (Certified Information Systems Auditor), CRISC (Certified in Risk and Information Systems Control), CISM (Certified Information Security Manager), CISSP (Certified Information Systems Security Professional), or CCSP (Certified Cloud Security Professional), or equivalent compliance/GRC certifications

Nice to have

• Experience with trust center platforms (SafeBase, Conveyor, TrustCloud) or GRC platforms (Vanta, Drata, ServiceNow GRC, HyperProof)
• Familiarity with data privacy regulations (e.g. GDPR, CCPA)

Why Datacamp? 

Joining DataCamp means becoming part of a dynamic, creative, and international start-up. Here are just a few of the reasons why you’ll love being on our team:

• Exciting challenges: Face new technical challenges daily, keeping your work engaging and rewarding.
• Competitive compensation: We offer a competitive salary with attractive benefits.
• Flexibility: Benefit from flexible working hours because the future is flexible! 
• Continuous learning: Access a yearly learning budget for conferences & training to support your professional growth.
• Global retreats: Participate in international company retreats, fostering a global team spirit.
• Equipment: Yearly refreshment of your IT Equipment budget for your home working setup.
• Amazing team: Collaborate with a truly exceptional team—seriously, we’re awesome!

About DataCamp

DataCamp's mission is to empower everyone with the data and AI skills essential for 21st-century success. By providing practical, engaging learning experiences, DataCamp equips learners and organizations of all sizes to harness the power of data and AI. As a trusted partner to over 17 million learners and 6,000+ companies, including 80% of the Fortune 1000, DataCamp is leading the charge in addressing the critical data and AI skills shortage.

About the role

The DataCamp Information Security team seeks a Customer Assurance Specialist to support and prepare responses to customer RFPs and RFIs. This team member will also respond to other client requests for information regarding DataCamp’s information security program and its business practices. This role will report to DataCamp’s Head of Security and Privacy, and is part of the Information Security team.

The role requires collaboration across a multitude of teams and internal subject matter experts. Accordingly, a successful candidate must be self-motivated and willing to take the initiative and demonstrate the ability to work collaboratively in a team environment, occasionally under compressed time constraints. The candidate must be detail-oriented, have excellent verbal and written communication skills, and be highly organized. This role requires adherence to strict deadlines and may require providing support during “off-hours.” This role will support DataCamp globally

About you

At DataCamp, we seek individuals who embody our core values of data-driven decision-making, action, transparency, ownership, and customer focus. You thrive in a fast-paced, high-performing environment and are driven by a passion for making a meaningful impact. You're adaptable, embracing change and ambiguity with enthusiasm. Your initiative and entrepreneurial spirit push you beyond just meeting targets—you aim to understand the "why" behind our goals and take ownership to drive the business forward. You’re a collaborative team player who values transparency and always seeks to improve and innovate. If this sounds like you, we encourage you to apply!

Responsibilities

• Assist with and/or fully manage the customer assessments response lifecycle, from kickoff to final submission, in a timely manner.
• Collaborate with internal subject matter experts to gather and validate information required for security questionnaire responses.
• Work with the rest of the Information Security team members to support, collect, track, and update a centralized repository of commonly requested security documentation and questions, ensuring that database content remains up to date with DataCamp’s overall information security program.
• Ensure that all questionnaire responses align with organizational policies, certifications, and compliance requirements (e.g., CCPA, ISO 27001,GDPR).
• Support ad-hoc requests such as vendor onboarding, document requests, and other information requests.
• Track and document metrics related to questionnaire response times, accuracy, and feedback for continuous improvement.
• Review and access customer contracts to ensure compliance and mitigate risk.
• Other supporting tasks as needed

Qualifications

• Although this role is fully remote working, applicants must be located in Argentina OR Portugal
• 2 - 6 Years of experience in GRC, security compliance, customer-facing security assurance or Audit roles
• Hands-on experience with at least one major compliance framework (SOC 2, ISO 27001, NIST CSF/800-53)
• Familiarity with standard questionnaire formats: SIG/SIG Lite, CAIQ, VSA, and custom enterprise assessments
• Proven experience in MS Office Suite
• Attention to detail
• Strong English communication skills (written and verbal) with the ability to utilize multiple communication methods and styles to best reach target audience
• Strong analytical skills and ability to problem-solve and operate with analytical ambiguity
• Exceptional organizational and time management skills
• Strong project management skills with the ability to manage relationships with internal stakeholders across product, legal, finance, and HR teams, as well as interact effectively with customers and customer success managers
• Relevant certifications such as CISA (Certified Information Systems Auditor), CRISC (Certified in Risk and Information Systems Control), CISM (Certified Information Security Manager), CISSP (Certified Information Systems Security Professional), or CCSP (Certified Cloud Security Professional), or equivalent compliance/GRC certifications