Our Story:

Story Cannabis was built by misfits on a mission — people bold enough to shift the cannabis narrative and create something better. Founded in 2021 by industry veterans, Story is a vertically integrated company headquartered in Phoenix, operating across Arizona, Maryland, Ohio, and Louisiana, and we’re just getting started.

Our vision is to bring hope, happiness, and healing to the world through cannabis, and we’re doing it one state, one store, and one customer at a time.

Leadership defines how we show up. Data drives how we grow. Gratitude keeps us grounded. Unity fuels our momentum. And growth, in every sense, inspires everything we do.

If you’re ready to challenge what’s expected and shape the future of cannabis, your next chapter starts with Story.

Overview:

As a Retail Associate, you’ll be the face of our store — welcoming customers, guiding them through product selections, and ensuring an exceptional shopping experience. You’ll bring our brand to life through genuine interactions, deep product knowledge, and a passion for helping people discover what fits their needs. This role blends customer service, education, and operational precision to create a seamless and enjoyable experience for every guest who walks through our doors.

Responsibilities:

• Greet customers when entering the retail store with compassion and professionalism. 
• Accurately and compliantly enter customer information into our database systems to verify eligibility for purchase. 
• Completes all sales and job duties per company SOP. 
• Provide exceptional customer service through elevated customer service standards, behaviors, and product knowledge. 
• Quickly and precisely handle cash and debit transactions while always maintaining a balanced cash drawer. 
• Work with a diverse group of personalities - employees and customers. 
• Possess excellent skills in mathematics. 
• Be extremely organized, efficient, and a good manager of time & resources. 
• Operate cash register, computer-based POS system, and cash drawer. 
• Clean, stock, and organize retail store. 
• Conduct nightly inventory counts of all retail store products. 
• Work cohesively as part of a team to ensure sales, customer satisfaction, and designated timelines meet compliance goals.   
• Work on special projects and assignments designated by management. 
• Other duties as assigned. 

 Qualifications & Requirements:

• Minimum High School Diploma or G.E.D equivalent required.
• Previous customer services experience preferred.
• Marijuana knowledge a bonus.
• Must be over 21 years of age.
• Can legally work in the United States - all documentation required.
• Must have a valid State-Issued ID or U.S. Passport
• Must have reliable transportation.
• Must have no scheduling restrictions.
• Employment offers are contingent upon successful completion of all pre-employment background checks.

 Physical Requirements:

• Must have the ability to push, pull, or lift a minimum of 50 pounds.
• Must be capable of sitting, squatting, standing, kneeling, bending, or walking for extended periods.

Installation Manager

Work Location: Remote – Phoenix, AZ

Travel: Monday–Friday (Consistent weekly air travel)

Reports to: National Installation Manager

Salary Range: $90,000 - $100,000

About Grocery TV

Grocery TV is a leading in-store retail media platform. Over 120 retailers partner with Grocery TV to modernize stores and drive incremental revenue while delivering a more engaging shopping experience. Grocery TV manages the complexities of operating an in-store media network, allowing retailers to focus on serving customers. Reaching 1 in 4 Americans across 6,500+ stores, Grocery TV connects brands with shoppers at the moment of decision—where 90% of purchases take place.

The Role

Grocery TV is seeking a hands-on Installation Manager to support installation, primarily, and maintenance across of our in-store media network.

This is a travel-intensive role (Monday–Friday) ideal for someone who enjoys working independently in the field, solving technical issues, and building strong relationships with store teams.

You will be responsible for deploying and servicing Grocery TV equipment nationally, ensuring our network remains operational and performing at a high level. You will partner closely with our Field Ops team to execute installation work and maintenance work as needed.

Responsibilities

Installations & Deployments

• Install TVs, media players, and related equipment in-store
• Execute new store rollouts and retrofit projects
• Ensure installations meet company standards for quality and safety

Logistics & Equipment Handling

• Manage equipment swaps, returns, and shipments to HQ
• Maintain accurate records of service visits and inventory

Store Relationship Management

• Act as the on-site representative of Grocery TV
• Improve service efficiency through effective communication and coordination

Field Service & Maintenance

• Diagnose and resolve in-store technical issues, including power, connectivity, and hardware failures
• Reset, repair, or replace devices as needed
• Perform routine maintenance to ensure network uptime and performance
• Coordinate with Grocery TV Operations to troubleshoot and resolve escalated issues

Travel

• Travel Monday–Friday nationally
• Consistent air travel is required to support installations and maintenance nationally

Requirements / Experience

• 2–4+ years in field service, installations, retail operations, or similar hands-on roles
• Ability to travel full-time (Monday–Friday)
• Valid driver’s license and access to a reliable personal vehicle
• Comfortable using tools (power drill, screwdriver, clamps, etc.)
• Ability to lift up to 100 lbs and work on ladders
• Strong problem-solving and troubleshooting skills
• Excellent communication and customer service skills
• Ability to work independently and manage time effectively in the field
• Willingness to learn and adapt to new technology

Interview Process

1. Apply: We review applications as soon as we can. You should hear back about your application within two weeks.
2. Introduction to Hiring Manager: Meet with the hiring manager to share your background, learn about the role, and align on logistics.
3. Technical Interview: Meet our team remotely to respond to a prompt that relates to the role, and present your thoughts to our team, who will ask questions to better understand your critical thinking and skillset.
4. Virtual Values Interview: Meet with two Grocery TV employees who you’ll work cross functionally with to discuss how you might collaborate with the team.This is a perfect opportunity for you to vet us, too!

Why Grocery TV?

• 100% medical, dental, and vision coverage
• $1,200 annual HSA match
• $1,000 annual learning & development budget
• Unlimited PTO
• 16 weeks of parental leave for all new parents

Awards & Recognition

BuiltIn Best Places to Work 2026

Best Place for Working Parents 2026

District Manager

Work Location: Remote - Phoenix, AZ

Work Schedule: Monday–Thursday; 10 hours a day

Reports to: Regional Manager

Salary Range: $70,000 - $75,000

About Grocery TV

Grocery TV is a leading in-store retail media platform. Over 120 retailers partner with Grocery TV to modernize stores and drive incremental revenue while delivering a more engaging shopping experience. Grocery TV manages the complexities of operating an in-store media network, allowing retailers to focus on serving customers. Reaching 1 in 4 Americans across 6,500+ stores, Grocery TV connects brands with shoppers at the moment of decision, where 90% of purchases take place. For more information, visit www.grocerytv.com.

The Role

GTV is looking to add a hands-on District Manager who can build store relationships and maintain and service our displays regionally. This is an excellent opportunity for seasoned District Managers who love their job's hands-on aspects.

You oversee the operations of our Grocery TV equipment across multiple stores and keep our network up in their local designated market area (DMA). You will work closely with our Field Manager as well as the Retail Operations Manager within the market you will be servicing.

The GTV team is primarily based here in Austin, with a handful of remote employees. For this role, we're looking for someone who is able to travel to the stores 4 days a week (10 hours per day) to help serve our clients.

Responsibilities

In-store support and troubleshooting, which includes:

• Building and leveraging store relationships to increase effectiveness at scale
• Checking power source
• Resetting devices
• Removing and replacing devices
• Working via phone with GTV Operations team to identify issues and alternative solutions for resolution
• Picking up equipment to be shipped back to GTV HQ
• Be in stores Monday – Thursday & solving connectivity issues
• Travel to one or more DMA’s as needed
• Air travel to other DMA’s for maintenance & installations as needed

Requirements / Experience

• Ability to lift boxes up to 100lbs
• Valid drivers license and access to reliable personal vehicle
• Store Manager or multi-store manager for at least 3 years
• Comfortable using common tools (power drill, clamps, screwdriver and similar)
• Good communication skills when coordinating with team members and customers
• The ability to climb ladders when installing equipment
• Physical stamina when standing or kneeling for extended periods of time
• Willingness to train on company-specific technical equipment
• Problem-solving skills to handle repairs and equipment issues during service calls
• Good customer service skills when working directly with customers

Interview Process

1. Apply: We review applications as soon as we can. You should hear back about your application within two weeks.
2. Introduction to Hiring Manager: Meet with the hiring manager to share your background, learn about the role, and align on logistics.
3. Technical Interview: Meet our team remotely to respond to a prompt that relates to the role, and present your thoughts to our team, who will ask questions to better understand your critical thinking and skillset.
4. Virtual Values Interview: Meet with two Grocery TV employees who you’ll work cross functionally with to discuss how you might collaborate with the team.This is a perfect opportunity for you to vet us, too!

Why Grocery TV?

• 100% medical, dental, and vision coverage
• $1,200 annual HSA match
• $1,000 annual learning & development budget
• Unlimited PTO
• 16 weeks of parental leave for all new parents

Awards & Recognition

BuiltIn Best Places to Work 2026

Best Place for Working Parents 2026

JOB SUMMARY

The Sunnyside* Assistant Store Manager is responsible for assisting in the management of all day-to-day operations of the dispensary in accordance with state law and Company standards. This position will provide support and oversight of all dispensary staff, including talent selection, training, coaching, development, and enforcing adherence to standard operating procedures. The Assistant Store Manager should champion a strong culture that aligns with the company’s core values and mission to normalize, professionalize, and revolutionize cannabis. The Assistant Manager is responsible for inventory management, building customer loyalty, ensuring compliance with state regulations, and maintaining a safe and clean work environment.

At Sunnyside, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity, and authenticity, our employees experience both personal and professional growth. As an Assistant Store Manager, you will have:  

• Experience leading and managing a team of hourly members; skills include recruiting, onboarding, training, managing employee relations and coaching.
• The opportunity to build on retail business fundamentals to include effective scheduling, identifying sales trends, and business writing & reporting.
• Skills in conflict resolution, self-discipline, critical thinking and problem solving.
• Skills in interviewing, talent selection and talent management of hourly team members.
• Experience in a dynamic role that combines problem solving, teamwork, technical skills, and

WHO YOU ARE

• You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team’s success! 
• You enjoy people! Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty. 
• You inspire others! You are a leader who has a passion for coaching, developing, and influencing your teams while driving a profitable business. You have proven success building a high-performance team! 
• You hold yourself to a high level of integrity and lead by example. In an industry that is highly regulated, we trust in our employee’s commitment to always do the right thing. 

CORE JOB DUTIES   

People Management:

• Develop, coach, and inspire employees to achieve individual and team goals through regular feedback inclusive of recurring performance discussions and career development planning.
• Assist Human Resources and leadership in managing employee relations issues.
• Participate in staffing and recruiting efforts.
• Create and communicate an effective weekly labor schedule to ensure adequate staffing while considering Sunnyside guidelines and applicable labor laws.
• Respond to all employee’s questions, concerns or suggestions and communicate resource needs to management; solicit feedback and assist in implementing resolutions.
• Communicate any regulatory changes and their implications to staff.
• Ensure a clean and safe environment for employees and customers.
• Facilitate training and onboarding of team members, including coaching on selling and cross-selling techniques.

Sales & Operational Excellence:

• Perform store opening and closing procedures (such as register preparation, morning and closing inventory, inventory reconciliation and reporting, and delivery operations where applicable) on busiest shifts.
• Manage and delegate daily operations while navigating operational challenges and escalations.
• Create and deliver accurate recaps and reports to management.
• Resolve any escalated cash, POS or product discrepancies.
• Maintain accurate records of all dispensary activities including daily cash reconciliations, customers records, sales, deliveries and returns.
• Support outreach efforts/community partnerships to build a positive image within the community, drive brand awareness, and draw new patients.
• Ensure compliance to all company policies, procedures, state and local laws.
• Assist management and Compliance teams in any state inspections or audits.

REQUIRED EXPERIENCE, EDUCATION AND SKILLS  

• High School Diploma or equivalent.
• 2-3 years’ experience in retail management or comparable experience with teams of 5+ employees; Cannabis experience preferred.
• Excellent and demonstrated training experience
• Excellent customer service and conflict management skills
• Demonstrated ability to learn, apply and teach technical, product-related information in a professional consultative manner
• Proficient in MS Office, Highly Proficient in MS Excel with experience in data entry and data management
• Strong business acumen including excellent communication, interpersonal, and persuasive skills
• A high level of integrity, personal motivation, and sense of urgency
• After-hours work required. This is a non-exempt role and is eligible for overtime compensation.
• Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance).

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.  We also offer eligible employees paid holidays and paid time off.  Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

Who We Are:   

At Copperstate Farms and Sol Flower, we’re creating a better kind of cannabis company. Where we know happy plants begin with happy people. We aspire to high standards, take pride in our work, and drive for better results every day. At the greenhouse, our roots are growing flower, but we’ve branched out to offer an extensive range of cannabis products like edibles, topicals, and concentrates for retail dispensary locations. From farm to market, we are committed to the quality of our products and are always testing for patient and customer safety. By bringing together best practices from big agriculture, consumer packaged goods, and pharmaceutical and retail industries, Copperstate is becoming one of the top cannabis companies to work for.    

What We’re Growing:   

As one of the largest greenhouse cannabis producers in North America, Copperstate Farms ranges over 1.7 million square feet of canopy and 40 acres under glass. It’s here where we have been growing a house of cannabis brands that our patients and customers can trust, each addressing a different needs state and demographic. From the greenhouse to corporate to multiple Sol Flower dispensaries, we’re an inclusive cannabis community empowering wellness for all. Most of all, we strive for a culture where our employees view us as one of the best places to work.     

Job Description: 

The Shift Lead is responsible for providing an outstanding customer experience while working closely and collaboratively with other retail staff members to meet revenue goals, lead the retail team, and develop the dispensary staff. The Shift Lead should have a genuine passion for the Cannabis industry and the well-being of its customers and staff. The Shift Lead will ensure that customers’ needs and expectations are met through optimal product selection and top-notch customer service. Ideal candidates should be strong people developers, possess excellent communication and problem-solving abilities, be action-oriented and committed to the highest level of service. 

Core Responsibilities: 

Duties of this job include, but are not limited to: 

• Drive the shift and motivate an elevated level of service and productivity amongst the dispensary team; assist in operations such as opening and closing procedures.
• High level proficiency and ability to perform the position of Store Associate throughout the shift.
• Ability to hit sales KPI’s at the highest level as well as teach and coach Store Associates to elevate individual and store performance.
• Maintain a clean and organized work environment.
• Answer questions or assist with escalated customer issues to ensure efficient flow and operation of the front of the house.
• Work effectively and respectfully with fellow co-workers and other team members.
• Expert level proficiency in all aspects of retail dispensary duties.
• Communicate and recognize employees to promote a positive team culture.
• Assist in training new employees on policies, processes, procedures, and roles.
• Handle customer and employee requests appropriately.
• Provide administrative and managerial support to General Manager and Assistant General Manager.
• Proficiency in all aspects of cash handling including but not limited to cash drops, closing registers and cash audits.
• Balance cash registers and ensure accurate daily deposits.
• Adhere to all cannabis state-specific regulations and laws to execute and enforce compliance efforts.
• Participate in ongoing education and professional development opportunities.
• Manage operations for smooth opening and closing procedures per hours of operation.
• All administrative duties relating to the POS system which can include but are not limited to: Inputting purchase orders, running product reports, and identifying trends.
• Additional duties as assigned by management.

Commitment & Dependability: 

• Willingness to be an integral member of a successful team.
• Dedication to provide the highest levels of service.
• Excellent attendance and reliability.
• Adherence to company policies and procedures.
• Expectation to work evenings, weekends and holidays as required.
• Properly handle confidential customer information and other non-public company proprietary information.

Qualifications and Education: 

• Must be at least 21 years of age.
• Must be able to pass a background check in order to obtain, and maintain, a Facility Agent card in accordance with Arizona State Department of Health Services requirements.
• Minimum of 1 year supervising or retail management experience with at least 1-2 years dispensary experience.
• Associates or bachelor's degree is preferred; or equivalent combination of education and experience.
• Technologically advanced individual with working knowledge of cannabis POS (point of sale) systems.
• Outstanding leadership, organizational, interpersonal, time management and communication skills.
• Strong attention to detail.
• Knowledge of the cannabis industry.

Physical Requirements: 

• Requires prolonged sitting, standing, walking, bending, lifting, and use of hands.
• Frequently required physical exertion to manually move, lift, carry, pull, or push heavy objects or materials.
• Frequently stooping, bending, and reaching.
• Must work indoors and outdoors year-round.
• Must work in noisy and crowded environments.
• Lift 25-50 pounds from the floor to a waist-high table when necessary.
• Crouch & bend often.
• Stand for short/high periods of time.
• Sit for short/medium periods of time.
• Walk for short/high periods of time.
• Occasionally sit on the floor or at floor level.
• Handle the responsibilities and routine stress often associated with this position.

Certifications or Training Requirements: 

• New Hire Orientation & Security Training – New Hire.
• Store Associate Training- New Hire.
• Cannabis Education course – New Hire.
• Additional annual or ongoing training as assigned by management.
• Maintain active Arizona Facility Agent Card – Biannual or as dictated by Arizona Department of Health Services.

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or require that other or additional tasks be performed as assigned. 

Who We Are:   

At Copperstate Farms and Sol Flower, we’re creating a better kind of cannabis company. Where we know happy plants begin with happy people. We aspire to high standards, take pride in our work, and drive for better results every day. At the greenhouse, our roots are growing flower, but we’ve branched out to offer an extensive range of cannabis products like edibles, topicals, and concentrates for retail dispensary locations. From farm to market, we are committed to the quality of our products and are always testing for patient and customer safety. By bringing together best practices from big agriculture, consumer packaged goods, and pharmaceutical and retail industries, Copperstate is becoming one of the top cannabis companies to work for.    

What We’re Growing:   

As one of the largest greenhouse cannabis producers in North America, Copperstate Farms ranges over 1.7 million square feet of canopy and 40 acres under glass. It’s here where we have been growing a house of cannabis brands that our patients and customers can trust, each addressing a different needs state and demographic. From the greenhouse to corporate to multiple Sol Flower dispensaries, we’re an inclusive cannabis community empowering wellness for all. Most of all, we strive for a culture where our employees view us as one of the best places to work.     

Job Description: The Store Associate is responsible for providing an outstanding customer experience while working closely and collaboratively with other retail staff members to meet revenue goals, lead the retail team, and develop the dispensary staff. The Shift Lead should have a genuine passion for the Cannabis industry and the well-being of its customers and staff. The Shift Lead will ensure that customers’ needs and expectations are met through optimal product selection and top-notch customer service. Ideal candidates should be strong people developers, possess excellent communication and problem-solving abilities, be action-oriented and committed to the highest level of service. 

Core Responsibilities: 

Duties of this job include, but are not limited to: 

• Drive the shift and motivate an elevated level of service and productivity amongst the dispensary team; assist in operations such as opening and closing procedures.
• High level proficiency and ability to perform the position of Store Associate throughout the shift.
• Ability to hit sales KPI’s at the highest level as well as teach and coach Store Associates to elevate individual and store performance.
• Maintain a clean and organized work environment.
• Answer questions or assist with escalated customer issues to ensure efficient flow and operation of the front of the house.
• Work effectively and respectfully with fellow co-workers and other team members.
• Expert level proficiency in all aspects of retail dispensary duties.
• Communicate and recognize employees to promote a positive team culture.
• Assist in training new employees on policies, processes, procedures, and roles.
• Handle customer and employee requests appropriately.
• Provide administrative and managerial support to General Manager and Assistant General Manager.
• Proficiency in all aspects of cash handling including but not limited to cash drops, closing registers and cash audits.
• Balance cash registers and ensure accurate daily deposits.
• Adhere to all cannabis state-specific regulations and laws to execute and enforce compliance efforts.
• Participate in ongoing education and professional development opportunities.
• Manage operations for smooth opening and closing procedures per hours of operation.
• All administrative duties relating to the POS system which can include but are not limited to: Inputting purchase orders, running product reports, and identifying trends.
• Additional duties as assigned by management.

Commitment & Dependability: 

• Willingness to be an integral member of a successful team.
• Dedication to provide the highest levels of service.
• Excellent attendance and reliability.
• Adherence to company policies and procedures.
• Expectation to work evenings, weekends and holidays as required.
• Properly handle confidential customer information and other non-public company proprietary information.

Qualifications and Education: 

• Must be at least 21 years of age.
• Must be able to pass a background check in order to obtain, and maintain, a Facility Agent card in accordance with Arizona State Department of Health Services requirements.
• Minimum of 1 year supervising or retail management experience with at least 1-2 years dispensary experience.
• Associates or bachelor's degree is preferred; or equivalent combination of education and experience.
• Technologically advanced individual with working knowledge of cannabis POS (point of sale) systems.
• Outstanding leadership, organizational, interpersonal, time management and communication skills.
• Strong attention to detail.
• Knowledge of the cannabis industry.

Physical Requirements: 

• Requires prolonged sitting, standing, walking, bending, lifting, and use of hands.
• Frequently required physical exertion to manually move, lift, carry, pull, or push heavy objects or materials.
• Frequently stooping, bending, and reaching.
• Must work indoors and outdoors year-round.
• Must work in noisy and crowded environments.
• Lift 25-50 pounds from the floor to a waist-high table when necessary.
• Crouch & bend often.
• Stand for short/high periods of time.
• Sit for short/medium periods of time.
• Walk for short/high periods of time.
• Occasionally sit on the floor or at floor level.
• Handle the responsibilities and routine stress often associated with this position.

Certifications or Training Requirements: 

• New Hire Orientation & Security Training – New Hire.
• Store Associate Training- New Hire.
• Cannabis Education course – New Hire.
• Additional annual or ongoing training as assigned by management.
• Maintain active Arizona Facility Agent Card – Biannual or as dictated by Arizona Department of Health Services.

Disclaimer: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job description or require that other or additional tasks be performed as assigned. 

The Role:

We’re looking for a highly organized and detail-oriented HR Administrator & Office Manager to support our People team and serve as a key operational partner for our Tempe office. This role is ideal for someone who thrives in structured environments, enjoys building efficient processes, and takes pride in delivering a seamless employee experience through strong execution behind the scenes.

You’ll play a critical role in supporting HR operations, maintaining compliance, and ensuring our systems, documentation, and workflows run smoothly. You’ll also act as a reliable onsite resource and point of contact for employees, helping keep our office organized, functional, and welcoming.

You’ll report directly to the VP of People and collaborate cross-functionally across the organization.

What You’ll Do:

HR Administration & Operations

• Maintain accurate and up-to-date employee records and documentation, including employee folders and HRIS systems
• Manage and optimize workflows within our HR tech stack (Justworks, Deel, Lattice, Slack, Google Workspace, Zoom, Greenhouse)
• Draft and process offer letters and support general HR documentation needs
• Assist in updating and maintaining company policies and internal documentation
• Identify opportunities to improve efficiency across People processes and systems

Onboarding & Offboarding

• Coordinate onboarding logistics to ensure a smooth and consistent new hire experience
• Manage new hire documentation, including I-9 completion and system setup
• Partner with IT and internal teams on equipment coordination and access
• Support offboarding processes, ensuring proper documentation, communication, and system updates

Compliance & PEO Management

• Support multi-state compliance efforts by maintaining accurate records and tracking requirements
• Serve as a day-to-day administrator for our PEO, ensuring data accuracy and timely updates
• Assist with audits, reporting, and documentation as needed

Employee Support

• Act as a primary point of contact for employee questions related to HR processes, tools, and policies
• Provide timely, professional, and discreet support to employees and managers
• Escalate sensitive matters appropriately while maintaining confidentiality

Recruiting Coordination

• Support candidate coordination, including scheduling and onsite logistics
• Help deliver a smooth and organized candidate experience

Office Management & Coordination

• Serve as the onsite point of contact for office operations, including coordination with WeWork and building management
• Help maintain a clean, organized, and functional office environment
• Support logistics for onsite meetings, team gatherings, and office needs

Culture & Team Support

• Assist with planning team events, recognition efforts, and internal initiatives
• Support company-wide programs that enhance employee engagement and connection

Special Projects

• Partner with the VP of People on key initiatives, including engagement surveys, internal communications, and process improvements

You’d Be a Great Fit If You:

• Have 2-4 years of experience in HR, People Operations, or Office Management in a fast-paced environment
• Are exceptionally organized and detail-oriented, with a strong focus on accuracy and follow-through
• Enjoy creating structure and improving processes to drive efficiency
• Are comfortable working across multiple systems and tools, and eager to learn new technologies
• Are a clear and professional communicator, both written and verbal
• Handle sensitive information with discretion and sound judgment
• Thrive in an onsite role and enjoy being a dependable, go-to resource for employees
• Take pride in supporting teams and creating a well-run, organized workplace

Compensation:

This is a contract position offering $30–$35/hr, depending on experience, with the potential for conversion to a full-time role based on performance and business needs.

We encourage individuals from underrepresented backgrounds, including women and minorities, to apply for this position. We believe in creating a diverse and inclusive workplace and welcome candidates who may not meet every listed requirement but are eager to contribute and grow within our team. Even if you don't meet every requirement, we still encourage you to apply.

Job Summary: 

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service. 

Your Day to Day Includes: 

Customer Service: 

• You approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them.
• You are a brand ambassador, eager to share your passion for gorjana with others.
• You curate memorable experiences for each guest, surprising and delighting them with our service standards.
• You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers.
• You are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies.
• You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.
• You may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report.

Styling:

• You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.
• You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.
• You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.

Sales:

• You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
• Conversion underpinned by authenticity is key - we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team
• You are self-motivated and seek to better your personal performance and that of your team on a daily basis.
• You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.
• You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor.

Collaboration:

• You contribute to our people-first approach by being positive, helpful, and respectful to others.
• You exhibit a team player mentality and enjoy working with team mates towards a common goal.
• You look for opportunities to pitch-in, whether it is to support your team, store leadership or the customer your initiative is what drives you.
• You thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.

Operations: 

• You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role.
• You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.
• You take initiative restocking and completing tasks in downtime to support store and sales readiness.
• You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience.
• You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.
• You are mindful of service standards and processes, keeping our policies front of mind when servicing the customer.
• You take great care with team equipment, and utilize best-practices when it comes to handling and securing tech.
• You may be asked to open and close the store which would require responsibility for a store key and alarm code.
• You may be asked to assist with the labeling or re-ticketing of items as needed.

There may be times when you are asked to help facilitate additional duties in the store, or may serve as a point-of-contact for Business Partners in the absence of a Manager being present. Some of these duties are outlined below, however this is not an exhaustive list.

• You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio.
• You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots. You may be asked to submit floorset pictures to corporate for approval.
• You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly.
• You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule. 
• You contact and utilize the appropriate business partners for resources and guidance as needed.

Job Requirements: 

• Love for the gorjana brand
• Must be 18 years of age or older
• Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business
• Ability to lift or move at least 50 lbs 
• Ability to bend, squat, twist, and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Must be legally authorized to work in the country in which the store is located
• Ability to open or close the store

At gorjana, you can expect:

Perks: 

• On-site training, development, and mentorship
• Internal growth opportunities and  pathways to leadership
• Generous employee discount and Monthly Product Allowance 
• Amazing company culture 
• Competitive Wages & Performance-based increases

Benefits: 

• Medical, Vision, Dental and Life Insurance*
• Paid Time Off*
• 401K program, with employer match and matching program* 

Compensation: 

• Hourly wage between $18-21
• Commission, based on personal sales

*eligibility qualifiers may apply

We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.