The Role: 

The Performance Operations team at Rimes are accountable for the monitoring, investigation and remediation of data quality issues in the foundational data. This involves a thorough understanding of the data pipeline, and communication with external Data Partners. 

Members of the team are responsible for diagnosing issues quickly, and subsequently liaising with Data Partners or else fixing/suggesting fixes internally. During this process there is also a responsibility to ensure that clients are kept informed on the progress, and that requests and issues are resolved in a timely manner. 

As an Associate within the team, you would support the Performance Operations team by monitoring and investigating data quality issues, liaising with Data Partners and internal teams, and helping ensure clients are kept informed while requests and issues are resolved in a timely manner. 

Key Responsibilities: 

• Investigate Data Quality issues in a timely manner, looking for root causes, and subsequent remediation steps to take 

• Liaise externally with Data Partners about data quality issues and liaise internally with Data Developers regarding remediation actions. 

• Coordinate with Operations teams to uphold SLA commitments 

• Serve as an escalation point for the Rimes Global Support team on calculation methodology queries 

• Support the maintenance of the operational integrity of Rimes’ data quality 

• Support implementation of sustainable fixes for recurring data issues, collaborating with other stakeholders. 

Who you are: 

• At least 1-2 years' work experience in data operations, data analysis, or financial/market data environments and experience working with data pipelines, data quality checks, or data investigations 
   
• A detail‑driven operator with strong analytical skills, ensuring every action is handled with precision - even under deadline pressure. 

• A proactive and innovative problem‑solver who looks beyond the immediate entitlement request to identify smarter, more scalable ways of ways of working. 

• AI-aware and tool-adaptable. Comfortable using AI-enabled tools to accelerate investigation, while applying sound judgement. 

• Rapid learner in changing environments. Quick to learn new workflows and systems, adapting to tooling changes and making effective use of automation. 

• A collaborative communicator, skilled at building strong relationships with third‑party data partners and internal stakeholders, and capable of managing escalations with maturity and sound judgement. 
  
  
• Amenable to work Night Shift (9:00PM-6:00AM MNL Time) and can do 2x a week onsite work.

Anaplan is hiring an Enterprise Account Executive based in Manila, Philippines primarily covering Philippines market. This is a direct field sales role focusing on both hunting and farming across Enterprise Customers in Philippines.

In this role, you will take your proven track record of selling sophisticated technology solutions and account management and sell an incredibly versatile platform. Our sales team is helping industry leaders understand the impact of Anaplan products and how our connected planning solution is ending siloed decision-making. You will help our customers achieve their immediate business goals while setting their business up for the future. 

This role will be a catalyst to Anaplan’s continued growth while leading digital transformation reporting directly to the Regional Vice President (RVP), Philippines. You may have up to 15-20 accounts in a defined geographic territory, combination of greenfield accounts and existing Anaplan customers. This type of territory requires someone to further build our footprint by hunting and locking in new logo accounts as well as rapidly growing opportunities within the current customer base. 

Your Impact 

• Engage with targeted customers to identify business processes in need of digital transformation and position Anaplan’s outstanding ability to solve critical business problems
• Build Anaplan’s business value throughout the selling engagement. Navigating sophisticated prospect environments to align the prospect around the Anaplan solution
• Conduct highly effective presentations from Director through SVP and key C-suite level decision makers including CFOs, CROs, and senior leaders in supply chain, workforce, and other business functions
• Develop customers and own opportunity management start-to-finish across multiple customer targets and functions
• Apply Anaplan’s value-based selling methodology and tools to run sales processes and accurately forecast business
• Employ outstanding account leadership skills to identify account expansion opportunities by cross-selling and up-selling opportunities within targeted accounts
• Perform strategic sales planning, leading to accurate forecasting of the business
• Work with cross-functional members of Sales Development Reps, Marketing, Solution Consultants, and the Customer Success teams 

Your Qualifications 

• At least 8 years of consultative sales experience into Fortune 2000 companies or Local Enterprise companies in Philippines selling Software and SaaS solutions.
• Shown success selling into C-Suite Executives in various industries 
• Track record of overachieving sales quota & targets, including demonstrated history of multiple high six-figure annual contract value (ACV) deals (services and/or software)
• Demonstrated network in your industry territory, with a mix of some customers and implementation partners
• Demonstrated experience with sophisticated partner & internal team organizations
• Having domain understanding on cross functional areas such as Supply Chain, FP&A, Workforce Planning & Sales etc
• Strong, demonstrated opportunity management practices (e.g. sales process, qualification, executive presentation skills, quote presentation and negotiation), and ability to balance multiple (3-5) opportunities at once 

Preferred Skills 

• Familiarity with MS Excel, SFDC, Altify, Marketo, and Engagio a plus 
• Account Planning experience Altify, MEDPICC, Miller Heiman 

Bonus Points

· Experience selling Supply Chain Planning Solutions, EPM ERP or BI software solutions is a "nice to have", but we will certainly consider enterprise software sales experience.

The Opportunity

As the Operations Manager and second employee in Manila, you will be a foundational leader building Flexport Philippines from the ground up. You will serve as the regional subject matter expert across Ocean (FCL, LCL, Buyers Consolidation) and Air, driving growth and operational excellence.

This role requires a leader who can "wear many hats"—one who balances strategic scaling with hands-on execution. You will hire and coach a high-performing team, manage critical stakeholder relationships, and instill a culture of performance and innovation to make global trade easier for everyone.

What You'll Do

• Operational Leadership: Hire, mentor, and develop a team responsible for end-to-end shipment handling (Export/Import) across Ocean, Air, and Intermodal.

• Service Excellence: Act as the primary escalation point for clients and stakeholders, ensuring proactive issue resolution and world-class service delivery.

• Process Engineering: Establish scalable infrastructure and standardized procedures to maximize efficiency and maintain high data quality.

• Strategic Growth: Partner with overseas demand teams to identify growth opportunities and recommend supply chain solutions for new clients.

• Commercial Management: Monitor and optimize the cost-to-serve while maintaining high client satisfaction and employee engagement.

• Cross-Functional Collaboration: Align with Customs, Trucking, and Product teams to drive continuous improvement and experiment with new growth initiatives.

• Agile Execution: Deep-dive into any area of the business as needed to support a growing, lean regional team.

What You’ll Need

• 10+ years in freight forwarding or logistics operations, with a proven track record of leading and developing teams.

• Deep knowledge of the Philippines logistics landscape, carrier practices, and multimodal transport (Ocean/Air).

• Bachelor’s degree in Supply Chain, Logistics, or a related field.

• A process-oriented, structured thinker with the courage to challenge the status quo and fix broken processes.

• The ability to pivot between strategic vision and tactical execution.

• Exceptional interpersonal skills with a client-first mindset and a passion for developing industry talent.

• Excitement for building a best-in-class operational structure within a high-growth, dynamic environment.

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

Role

We are looking for a Sales Engineer to join our Solutions Consulting team. This is a remote role based in Philippines, reporting to the Head of Solution Engineering, Emerging Markets.

As a critical technical partner, you will drive the digital transformation of our enterprise customers by providing expert thought leadership and high-impact technical guidance. You will be responsible for the end-to-end technical sales process, ensuring our solutions are positioned to solve complex business challenges effectively.

What you’ll do (Role Expectations)

• Provide technical thought leadership and advice to enterprise customers on how to transform their digital experience
• Take total ownership of the technical sale and all associated processes
• Identify and qualify technical opportunities while developing and maintaining trusted advisor relationships with key customer stakeholders
• Deliver high-impact sales pitches, technical demonstrations, and whiteboard presentations to ensure successful solution deployments

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action.

What We’re Looking for (Minimum Qualifications)

• Bachelor’s degree or an equivalent combination of education and professional experience
• 5+ years of experience in presales roles, with at least 3 years specifically focused on selling security solutions and technologies
• Hands-on experience with systems installation and administration of routers/switches
• Deep technical knowledge of network security principles and applications

What Will Make You Stand Out (Preferred Qualifications)

• Technical proficiency with GPO, Active Directory/LDAP, and SSO/SAML integrations
• Strong understanding of HTTP and web security technologies, including proxies, caches, and firewalls

#LI-Remote

#LI-LK2

Senior Consulting Manager – GDC (Global Delivery Center)

The GDC Senior Consulting Manager reports to the Director of Consulting Operations of the Global Delivery Center organization. The role plays a critical part in providing support to the GDC team members to ensure engagement success and people management.  This person will collaborate with GDC Leadership, GDC Operations and Resource Management to provide optimized project staffing.  This role plays a key role in maintaining proper GDC delivery team utilization and maximizing revenues.

Responsibilities 

• Collaborate with GDC Consulting Operations to identify and assign project resources to client engagements.
• Build and maintain relationships with internal stakeholders that characterize partnership, cooperation and trust.
• Participate in regular ideation and consultation meetings with GDC and onshore counterparts.
• Manage own projects where required.
• Oversee medium to large concurrent client projects while maintaining oversight to identify risk, escalations and issue resolution.
• Manage and resolve escalations between the project, client or other internal organizations in a satisfactory manner.
• Oversee resource planning, and coordination of project activities between client and internal/external resources needed to accomplish strategic business goals.
• Mentor staff in Agile methodologies and best practices in project management to enhance project delivery.
• Provide teams with clear understanding of responsibilities, accountabilities and growth plan by communicating and managing work assignments, training, and performance appraisals.
• Spearhead multiple Internal initiatives yielding impactful results to the growth of the organization and its employees.
• Ensure that bench time for Consultants is used to improve skills in line with Practice technology roadmaps.
• Monitor the alignment of program scope with strategic business objectives.
• Solicit feedback Delivery Owners of engagements where GDC team members are aligned.
• Conduct interviews of prospective GDC candidates.

Qualifications

• 7+ years demonstrated client relationship skills and experience setting and managing client expectations.
• Strong verbal and writing skills.
• Ability to communicate effectively up to Executive Levels.
• Extensive experience aligning diverse teams across multiple locations to deliver projects in alignment with project commitments.
• Has a strong sense of working collaboratively with the GDC Leadership team.
• Deep, professional knowledge in internal stakeholder management, people management, and software project Delivery.
• Ability to lay out sound work plans and resolve competing trade-offs.
• Ability to manage up to 30 people and provide guidance on their career development.
• Ability to passionately develop and nurture the next in line leaders.
• Ability to remain composed during challenging and critical situations.
• Demonstrated experience in Agile best practices and delivery methodologies.
• Experience working with sales and solutioning stakeholders on staffing and timeline commitments and ensure there is alignment in expectations is a plus.

#LI-AM1

Not all heroes wear capes — but plenty of them use toilet paper

Want to challenge yourself at a purpose-led scale-up AND make a difference in the world? Come join the revolootion! We’re a leading eco-friendly household essentials business, and we’re a bit different: we donate 50% of our profits to help everyone gain access to clean water and a toilet. As of June 2024, we’ve contributed over $18 million AUD to this mission.

Basically, we’re really good at making it fun to do good. We operate scaling businesses in the UK, US, Canada and Australia, supported by an amazing team of 250+ people globally. Over the next 5-10 years, we’re aiming to increase our annual donation tenfold. That’s where you come in.

A bit about the role

As our Director of Pricing & Revenue Management, you are the master architect of our global value exchange. You’ll turn complex data into clear pricing and promotional strategy that ensures our rolls keep rolling into homes everywhere while hitting our ambitious commercial goals.

Operating as a leader within our Commercial Strategy and Insight team, you’ll be a powerhouse of data and insight-led thinking. You won't just be crunching numbers; you’ll be solving complex problems, developing clear narratives and driving strategic action across regional and global teams to ensure our growth is both rapid and sustainable.

If you worked here this past month, here are some things you might have been involved in:

• Leading Price Transformations: Analysing market dynamics, scenario-modelling, recommending and then executing omni-channel pricing change, managing resources and collaborating cross-functionally to ensure seamless delivery. 
  
  
• Shaping Long-term Strategy: Developing long-term pricing principles to feed into the 5 year strategy.
  
  
• Promotional Analysis: Conducting a deep-dive on our last 6 promotions, delivering clear insights on what worked and what didn’t work, and translating findings into concrete recommendations and guardrails for future campaigns.
  
  
• Testing & Learning: Ideating new ways to expand our promotional programme, and launching a promotional test-and-learn plan to validate hypotheses and find new ways to hit our commercial goals.
  
  
• Retail Expansion: Partnering with regional retail teams and peer Commercial Strategy directors to prepare SKU and range proposals for new retailer entrances, building detailed cost and scenario models, finding the sweet spot for the shopper, the retailer and Who Gives A Crap, and translating that analysis into a clear range recommendation for the Executive team.
  
  

Let’s talk about you

You're a Commercial Visionary
You have a talent for building thoughtful models and enjoy exploring the "why" behind the data. But you don't stop there — you have a knack for translating that analysis into simple, persuasive narratives, and commercial strategies that stick. You're comfortable challenging the status quo and navigating difficult conversations with radical candor when the data suggests a more effective path forward.

You’re a Technical Powerhouse
Whether analysing past performance or modelling future scenarios, you thrive in the detail and have high-level proficiency with business analytics tools. You’re an expert in financial modelling, encompassing incrementality, ROI, manufacturing and logistics costs, price elasticity, unit economics and volumetrics. You can juggle multiple high-stakes projects across regions without losing sight of the long-term strategic vision.

You’re a collaborative problem solver
You value building strong connections across the business, acting as a trusted advisor and a supportive sounding board for leaders to help them navigate complex questions.

You have a wide lens
You understand the broad picture of an omni-channel, multi-market organisation and can optimise pricing and price ladders across different channels, in accordance with the channel roles, so that they make sense for consumers whilst hitting commercial goals.  

You give a crap

Do you want your work to make the world a better place? Do you want to work with other people who feel the same way? What a coincidence — us too!

Why should you work with us?

First off, as a certified B Corp™, we work to make a difference every day while maintaining the highest standards of social and environmental impact. With our most recent score of 125.5, we’re in very good company with other exceptional B Corps around the world.

We also believe that helping to make the world a better place should be rewarded accordingly. That’s why we offer:

• Competitive, market-informed salaries.
• Meaningful healthcare support for our global team.
• Generous paid leave and tailored learning and development opportunities.
• Free toilet paper (yes, you read that right).

Our team is really proud (95%) to work for Who Gives A Crap, and we couldn’t be more proud of that.

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person.

Here’s the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives makes a team stronger — and the stronger our team, the closer we are to delivering toilets and clean water for all.

Not all heroes wear capes — but plenty of them use toilet paper

Want to challenge yourself at a purpose-led scale up AND make a difference in the world? Come join the revolootion!

Funny name, serious business

We make eco-friendly products and donate 50% of our profits to provide clean water and help build toilets for the billions of people who lack proper access. So far, we’ve contributed over $18 million AUD (roughly $12.5 million USD) to fund sanitation projects around the globe. Basically, we’re really good at doing good.

With hubs in Australia, the Philippines, China, the US, UK and Europe, our amazing team of 200+ work to make the biggest possible impact for people and the planet. Over the next couple of years, we’re hoping to increase our annual donation tenfold to get us closer to our dream of everyone in the world having access to clean water and sanitation services.

A bit about the role

We’re on the lookout for an Inventory Planner to help us keep things running smoothly. Your mission? To ensure our products are always on the shelves (or in our customers' hands) while keeping things efficient and cost-effective. You’ll be in charge of managing inventory, forecasting demand, and improving stock availability—all while working closely with our teams to streamline processes and drive continuous improvement in our supply chain.

This is a role for someone who loves problem-solving and finding smart solutions to keep things moving. You’ll get to make a real impact, balancing the day-to-day operations with long-term strategy to ensure we’re ready for whatever comes next.

If you worked here this past month here are some things you might have been involved in:

• Owning inventory supply planning, ensuring the alignment across our target weeks of stock, supplier allocation, production capacity, and freight allocation policies.
• Diving into demand and supply data to stay one step ahead, adjusting inventory strategies to avoid stockouts and keep customers happy.
• Leading the charge on cross-functional collaboration to optimize the supply chain—working closely with production, logistics, and marketing teams to get products where they need to be, when they need to be there.
• Participating in the evolution of our planning process by shortening our purchasing cycles from monthly to weekly to reduce risk of over and under stocking global warehouses
• Redesigning and finalising parameters for our safety stock model to optimise global inventory holdings
• Implementing an updated inventory policy for all 13 warehouses targeting compliance rates of 90% or higher
• Delivering on the Integrated function of IBP by building weekly inventory and purchasing reports distributed to x-functional partners to help inform key decision making
• Sharing your expertise to refine our systems, reports, and inventory policies, always looking for ways to make things better.
• Contributing to the IBP team culture by championing daily stand-ups and fortnightly sprint planning 

Let’s talk about you

We’re looking for someone who thrives in a fast-moving environment and loves a good challenge. You’ve got a knack for balancing the day-to-day operational needs with long-term goals. Your experience in inventory management will help us improve our supply chain efficiency, and your data-driven approach will help us keep costs down and stock availability high.

You’ve got:

• Solid experience with inventory management, demand planning, and stock management (ideally in a  Major Retail Facing or Direct to Customer setting).
• A love for data—whether that’s in Excel / Google Sheets, NetSuite ERP, or any other platform—and the ability to analyze it to drive decisions.
• Awesome communication skills, making it easy to present your insights so teams across the business can make informed choices. 
• The ability to foresee challenges, work through solutions, and communicate clearly with both internal and external stakeholders.
• A passion for sustainability, and a desire to work for a company that’s making a real difference in the world.
• Adept at problem-solving and project management, with strong organisational skills in time management and prioritisation.
• Proficient in supply chain planning concepts and Sales & Operations Planning (S&OP) processes. 

Ready to level up our inventory game and make a positive impact in the world? Apply now and help us make sure our customers always get the sustainable products they love—while taking care of the planet too.

Why should you work with us?

First off, as a certified B Corp™, we work to make a difference every day while maintaining the highest standards of social and environmental impact. With our most recent score of 125.5 we’re in very good company with other exceptional B Corps around the world.

We also believe that helping to make the world a better place should be rewarded accordingly – that’s why we offer competitive, market informed salaries, meaningful support towards healthcare for our team around the world, generous paid leave, tailored learning and development opportunities, and free toilet paper (yes, you read that right).

Our engagement surveys (thanks Culture Amp!) tell us that our team is really proud (95%) to work for Who Gives A Crap and, well, we couldn’t be more proud of that.

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the closer we are to delivering toilets and clean water for all. 

Applications close: 22 April 2026

Project Manager

About the role

We're looking for a Project Manager to join our Deployment Quality Assurance team and own the day-to-day execution of customer rollouts on the RetailNext platform. You'll be the primary point of contact for retailers as they bring our analytics solution live across their stores, coordinating vendors, service engineers, and internal stakeholders to keep deployments on time and on budget.

The right person for this seat is highly organized, comfortable holding multiple stakeholders accountable, and calm under pressure when scope shifts mid-project. You communicate proactively, anticipate risks before they become escalations, and treat a customer's deployment timeline as if it were your own. You're equally comfortable in a customer meeting and inside a checklist — and you genuinely care about getting the small details right.

RetailNext is the global leader in brick-and-mortar retail analytics, tracking over a billion shopping trips annually across 100,000+ sensors worldwide. Our Aurora sensor combines edge-based video analytics, IoT, and AI to deliver real-time insights for Fortune 500 retailers across 100+ countries. The Deployment Quality Assurance team makes sure every one of those deployments lands accurately and reliably — and this role sits at the center of that work.

Reports to: PMO Lead

Location: Philippines, Remote

What You'll Do

Project Leadership & Execution

• Own end-to-end delivery of customer deployments, from kickoff through go-live and handoff
• Develop and execute project work plans, revising them as scope, timing, or resourcing shift
• Coordinate vendors, service engineers, and internal teams to keep each deployment moving
• Drive multi-phased workstreams that validate data quality and optimize system performance for the customer
• Run weekly project cadences with clear agendas, documented outcomes, and tracked action items

Customer Relationship Management

• Act as the primary customer contact for day-to-day project activities
• Communicate proactively with stakeholders at every level — from store ops to retail IT leadership
• Translate technical implementation details into clear, customer-friendly language
• Keep customers confident in the project by being responsive, organized, and ahead of issues

Scope, Budget & Risk Management

• Identify scope changes early, gain approval on change orders, and escalate before timeline or budget slips
• Review quotes and estimates to confirm installation charges, deployment fees, licenses, and other line items are accurate
• Protect project margins by tracking spend against plan and flagging variances quickly
• Escalate risks to internal team managers and drive them to resolution

Documentation & Process

• Manage ongoing project documentation across all internal systems and checklists
• Keep deployment records, status updates, and handoff documents current and accurate
• Coordinate project staffing and escalate resourcing gaps before they become bottlenecks
• Suggest service improvements that sharpen our PMO processes, tools, and playbooks over time

What We're Looking For

Required

• 3+ years of project management experience, ideally on customer-facing technology deployments
• Solid understanding of PMO processes — work plans, change control, risk management, status reporting
• Strong written and verbal communication skills with the ability to manage stakeholders at all levels
• Excellent time management and the ability to keep multiple deadlines on track simultaneously
• Comfort owning budgets and pushing back when scope or cost is at risk
• Adaptability — projects shift, and you adjust without losing momentum

Valued but Not Required

• Experience with retail technology, in-store hardware, or IoT/sensor deployments
• Familiarity with video analytics, computer vision, or edge-compute solutions
• PMP, PRINCE2, or similar project management certification
• Background in deployment QA, field services, or customer success operations

What We Offer

• Customer-facing role at the heart of deployment success — you're the primary point of contact for Fortune 500 retailers as they go live on RetailNext, with direct influence over whether their rollouts succeed
• Real input into how we sharpen our PMO processes, tools, and playbooks — this isn't a "follow the runbook" role; we want PMs who help us improve the way we run deployments
• Global scope from a remote seat in the Philippines — coordinate projects spanning RetailNext's 100+ country footprint and partner with vendors, service engineers, and customer stakeholders worldwide
• Monthly Recharge Day
• Holiday Exchange Program
• Best Self Benefit Program
• Medical Insurance
• Work from Anywhere up to 90 days

This is not an active job opening, but a way for us to connect with talent as we plan for future opportunities. If you prefer to interview only for currently open roles, we kindly ask that you wait until an active position aligns with your career goals.

We’re always looking for exceptional talent to join us in our mission to make work accessible for everyone, everywhere. While this specific role isn’t currently open, we’re planning for strategic growth in 2026 and beyond. This posting is part of our future opening pipeline initiative, which helps us connect with outstanding professionals early on.

By expressing your interest in this role, you’ll have the opportunity to start a conversation with us about your expertise and learn more about Remote’s vision and goals. It’s also a chance to explore how your career goals might fit into Remote’s exciting journey of global growth. We’ll keep your information on file for 1 year and be in touch if we see a match in that time.

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Lifecycle Specialist - Contracts Management, joining our Employee Lifecycle team.

The Specialist, Lifecycle - Contracts Management will ensure that all contract related activities for Remote’s external employees and clients are performed with focus on legal compliance and superior employee experience without compromising on speed.

You will be reporting to Employee Lifecycle Manager.

What you bring

• Demonstrate proven experience with a strong background in managing employee lifecycle events with care, sensitivity and legal compliance; and providing comprehensive HR support and guidance on employment laws and regulations, spanning various jurisdictions.
• Display excellent communication, influencing, conflict management, and negotiation skills, with the ability to confidently lead difficult conversations to a positive outcome, often where parties have conflicting interests, maintaining professionalism and strict confidentiality.
• Possess advanced proficiency in written and spoken English at a business level, with additional languages considered a plus.
• Show an an aptitude and enthusiasm for innovating and optimizing processes, consistently identifying and implementing opportunities for automation and promoting best practices.
• Demonstrate efficiency in operations, with an awareness of the importance of thorough documentation and data integrity.
• Be Tech-savvy, with the ability to successfully collaborate asynchronously on various tools, and adapt to new and evolving systems.
• Capable of working independently and cohesively in an international team in a fast-paced, asynchronous, remote environment with multiple priorities. Willingness to work flexible hours as needed.
• Familiar with communication, documentation, and project management tools such as Notion, Slack, Zendesk and G-suite.

Key Responsibilities 

Employee Relations Management

• Serve as custodian of employment terms and agreements, and assist Senior Specialists and Experts on complex projects, including implementing and advising clients and employees on employment law changes from Collective Bargaining Agreement updates.
• Draft, tailor and administer all employee lifecycle documents with accuracy and attention to detail for both internal and external employees of Remote through out the employee lifecycle including but not limited to issuance of Employment agreement amendments, Employment documents, Letters and Employment Forms as necessary in the capacity of Remote’s global HR team.
• Advise on employment legislation and provide guidance on both basic and complex legal interpretations as outlined in employment agreements as a trusted consultant to clients and employees.

Team and Operational Excellence

• Collaborate with and coordinate various internal and external stakeholders to ensure compliance in employee lifecycle activities, including but not limited to payroll, legal counsel, government bodies, and trade unions.
• Assist Senior Specialists to manage critical initiatives that impact numerous employees across multiple countries and support HR and financial audits to ensure compliance with local employment regulations.
• Develop and update global internal documentation pertaining to Contracts Management, based on legislative changes, referenced by all internal teams. Proactively address internal and external inquiries on all employment matters in collaboration with Lifecycle’s internal stakeholders.
• Actively identify opportunities for and contribute to process improvements, automation, product development and overall customer and employee experience through the employee lifecycle process.
• Safely manage and maintain employee data and confidential information, adhering to established protocols, and ensuring utmost professionalism and discretion in handling and accessing such information

Practicals

• You'll report to: Manager, Contract management, Lifecycle
• Team: Lifecycle Operations
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; APAC
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with future manager
3. (async) Small challenge
4. Interview with Senior Manager
5. Bar Raiser Interview
6. Prior employment verification check 

The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in accuracy, governance, and scalability of procurement master data, including SKU creation, updates, and lifecycle management across multiple markets. In addition to managing a team of Data Specialists, the Senior Team Leader will drive process standardization, operational governance, and automation initiatives to support HelloFresh’s growing global procurement operations. You will work closely with Food Safety, Supply Chain, Procurement, and Technology teams to ensure SKU data processes are efficient, reliable, and designed for scale, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Lead, coach, and develop a team of Data Management Specialists responsible for processing SKU lifecycle changes requested by Category and Procurement teams.
• Own the end-to-end delivery of the Data Management service portfolio, ensuring high operational performance, data accuracy, and adherence to service level agreements (SLAs) across multiple markets.
• Provide ongoing coaching, performance management, and professional development to build and sustain a high-performing, engaged team.
  
• Establish and maintain robust data governance frameworks to ensure accuracy, consistency, and compliance across SKU master data.
  
• Implement quality assurance practices, including four-eye review principles and error-prevention mechanisms, to minimize data inconsistencies and operational risk.
  
• Serve as the subject matter expert for Procurement Master Data Management within the Supply Chain Shared Services organization.
  
• Develop and manage KPI frameworks and operational dashboards to monitor performance, productivity, service quality, and data accuracy.
  
• Drive continuous improvement initiatives to standardize and harmonize SKU management processes across international markets.
  
• Identify and implement opportunities for automation, tooling enhancements, and workflow optimization in collaboration with Product and Technology teams.
  
• Lead operational transformation initiatives aimed at improving efficiency, scalability, and transparency within the Data Management service offering.
  
• Partner closely with Procurement, Food Safety, Supply Chain Planning, and Product teams to ensure accurate data flows and strong operational alignment.
  
• Manage escalations and resolve operational issues promptly to ensure service continuity and minimal business disruption.

What you’ll bring

• Bachelor’s degree in Supply Chain Management, Business Administration, Operations Management, or a related field.
  
• Minimum of 5 years of experience in supply chain operations, procurement operations, master data management, or a comparable operational environment.
  
• At least 2 years of leadership or team management experience within operational or shared services organizations.
  
• Strong experience working with ERP/MRP systems and managing operational data workflows.
  
• Proven track record in developing and managing KPIs, reporting frameworks, and operational performance dashboards.
  
• Demonstrated ability to drive process improvements, standardization, and automation initiatives.
  
• Advanced proficiency in Google Workspace and/or Microsoft Office applications (e.g., Excel, Sheets, Docs, and Slides).

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

#helloconnect
#LI-Remote
#hcgreenhouse

Job Title: Senior Production Artist

Role: Freelancer

Duration: 6 months

Location: Manila, Philippines 

About the role: 

We are seeking a highly disciplined, system-oriented Digital Designer / Artworker to join our global production team. This role is designed for a technical specialist who combines the precision of traditional typography with the efficiency of modern AI and automation.  
 
You will be responsible for the global transcreation of assets, ensuring that brand consistency is maintained across multiple languages and regions. You aren’t just building pages; you are building scalable systems that allow us to produce high-volume, pixel-perfect content at speed. 

What you will be doing: 

• Global Transcreation: Manage the adaptation of master layouts into multiple languages. You will ensure that typographic integrity remains intact across varying character counts, right-to-left (RTL) scripts, and regional formatting requirements.
• AI & Automation Integration: Oversee AI-driven design tools and automation tools to accelerate production workflows to automate repetitive tasks without sacrificing quality.
• Production at Scale: Orchestrate the delivery of high-volume document suites, ensuring that global rollout maintains the same mathematical precision on the last page as the first.
• Technical Layout & Grids: Build and manage complex documents using robust modular and baseline grid systems. You view the grid as a non-negotiable foundation for all work.
• Typographic Excellence: Execute advanced typesetting with a focus on kerning, tracking, and vertical rhythm. You will manage complex paragraph and character styles to ensure 100% consistency across global files.
• Template Architecture: Develop "bulletproof," automation-ready InDesign templates. These templates must be engineered to handle text expansion/contraction during the transcreation process.
• Pre-Flight & Quality Control:  Conduct rigorous technical audits of files for print-readiness, including ink limits, overprint settings, and bleed requirements. 

What you need to be great in this role: 

• Minimum of 2-3 years combined experience as an DTP artist or Designer  
• Experience working for a fast-paced environment, Creative Agency experience. 
• Has an excellent understanding of the technical constraints and design requirements 
• Good verbal and written English communication and presentation skills 
• Deep understanding of Corporate Brand Guidelines  
• Deep understand of Design systems, typography, technical specifications and design 
• Understanding of AI tools and automation platforms to streamline the production pipeline. 
• Experience in handling multi-lingual layouts and how different languages impact design and readability. 
• Deep understanding of Design systems. 
• Expert-level Adobe Creative Suite (InDesign, Illustrator, Photoshop, Acrobat Pro).
• Passion for and inquisitive about AI and new technologies  
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 16774

#LI-D1 #LI-Remote

Job Title: Social Media Manager 

Role: Freelancer 

Duration: 1-2 months

Location: Manila, Philippines

About the role: 

Are you looking for an opportunity to innovate with brands? Involving the development of strategy, creative concepts, content and campaign implementation? 

IIG are looking for a Social Media Manager to play a key role in driving business success through best-in-class use of social media. 

With support from IIG’s Editorial & Strategy hub team and an embedded team of data analysists, social creatives and community managers, and a direct line into Health Care Brand’s Marketing team this role will be a key part of Health Care Brand’s strategic function, helping reach, recruit and activate audiences around social content rooted in the culture, interests and stories people really care about and respond to! 

You will be the go-to source of knowledge and inspiration for best practice and innovation at strategy design stage, and responsible for content performance during publishing and distribution, using real-time data and A/B testing to inform iterative, incremental optimisation against client objectives – be that reach, actions or retained audience growth. 

You will need to be an assured and authoritative presence in senior management team meetings providing an insightful and strategic point-of-view on all things social. 

What you will be doing: 

Core function:  

Social Media Planning: 

• Will serve as support to the Digital Strategist/Planner to plan and develop monthly content calendars, assisting in creative conceptualization of social campaigns across media channels, and define and execute social media strategy for different platforms.   
• You will be accountable for producing weekly, monthly and quarterly reporting – with analysis providing learnings to guide constant improvement of social KPI to all relevant teams and stakeholders. 
• Planning and scheduling posts at optimal times to maximize reach and engagement. 
• A keen eye on emerging social trends, new platforms and audience behaviours, you will be able to offer a clear position on how brands should best behave in social. 
• Crisis Management: Handling any negative feedback or crises promptly and professionally to protect the brand's reputation. 
• Understanding the nuances of each platform (Meta, TikTok, Twitter, Youtube, etc.) and tailoring strategies accordingly. 
• Testing new features, tools, and formats to find innovative ways to engage the audience and drive results.  
• Monitoring of competitor activities within social media channels through different platforms and tools (ie. Brandwatch).  
• Knows how to copywrite social content is a plus point 

Workflow management: 

• Uses project management and workflow tools.  
• Responsible for the timely delivery of projects, escalating any potential issues to the Account Director, Account Managers, and Strategy Head.  

 Team development and inspiration:  

• Actively participate in the sharing of knowledge and the facilitation of learning within the Studio.  
• Encourage a great team environment whilst keeping client centricity at the core of the team culture and values.  
• Influence and inspire your internal team to deliver projects to a high standard including QC.  

What you need to be great in this role: 

• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships.  
• Highly creative with the ability to generate ideas and practically contribute to studio output.  
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service.  
• You will have a high level of expertise in managing and optimising paid social boosting across Facebook Business Suite and plenty of examples of how you have enhanced ROI through smart interest-targeting and testing. Experience of managing paid social on other platforms (Meta, Twitter, TikTok, Youtube etc) is a bonus. 
• You will have an instinctive (and data-backed) understanding of how to find the right influencers and media partners to reach any target audience and know how to ensure we get the best out of them. 
• Experience across a range of social media management tools to schedule content, manage campaigns and sign-offs and generate client-facing reports 
• Proficient in Microsoft Office and other related software.  
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17521

#LI-D1 #LI-Hybrid

About Us
We’re Extenteam, a dynamic company revolutionizing the short term vacation rental industry. Our proven business model has generated consistent revenue, and we are now expanding from a professional services model to a scalable tech-based subscription-first model.

As a scaling stage startup, we aim to grow our Monthly Recurring Revenue (MRR) to double our revenue by January 2026 by providing an AI assisted SaaS platform that works for all short term rental businesses regardless of their size.

Extenteam is on a mission to streamline and support vacation rental businesses by providing top-notch solutions, including guest communication and property management support.

We generate revenue through two primary streams:

Dedicated Team Members: Providing trained overseas talent with a recurring premium model, replacing one-time recruitment fees.
Tailwind - SaaS Platform: A guest communication Software blended with our shared services team, supporting smaller operators typically with less than 50 units - helping Extenteam increase profitability while growing our product market fit and expanding TAM and service levels.

Extenteam is a small but mighty team of 50 consisting of Sales, Partner Success, Marketing, HR & Recruiting, Engineering, Product and Admin (IT, Data etc). We are spread out across the world but we have hubs in Miami, LA, Medellin, and actively expanding into Europe. Our 50 people core team is supported by 400+ DTMs (dedicated team members) that are servicing our customers.

Our Values:

Commitment to Excellence: Continuously raising the bar and setting new standards in guest communications and service delivery. 
Exceptional Collaboration: Thriving in a fast-paced, high-performance environment built on clear communication and teamwork. 
Unified Purpose: Aligning behind a shared mission to drive success with an intense focus. One shared consciousness. 
Data-Driven Decision-Making: Prioritizing data and results over emotions when making objective, professional decisions. 
Emphasis on Details: Details matter at every level. Leaders are expected to have a deep understanding of the specifics and adopt a hands-on management style.

Our Leadership Philosophy

Our company embraces a management style inspired by the ideals of "founder mode," as championed by Airbnb’s Brian Chesky. This means a hands-on, visionary approach to leadership, with a relentless focus on innovation, product excellence, and customer-centric decision-making. We encourage proactive problem-solving, direct involvement in key initiatives, and a collaborative, high-performance culture.

To learn more about the "founder mode" philosophy and how it shapes our operations, you can explore this link. Understanding this mindset will provide valuable context for how we operate and what we value in our team members. 

What This Role Is About:

The ideal candidate should be a detail-oriented and customer-focused professional that is able to support the administration of the renter’s insurance program across our large portfolio of residential communities. This role is responsible for processing new policies, maintaining existing coverage and serves as a key liaison between residents and our property management teams. We’re seeking someone with strong time management and organizational skills, clear communication, and a commitment to providing a smooth resident experience.

Your Main Responsibilities:

• Process renter’s insurance enrollments, updates, renewals, and cancellations in a timely and accurate manner
• Review policy documentation to ensure compliance with company requirements and regulatory standards
• Maintain accurate records of resident insurance coverage within internal systems
• Partner with on-site property teams to verify coverage, resolve discrepancies, and support lease compliance
• Communicate with residents to provide guidance on insurance requirements, coverage options, and policy status
• Assist in reporting, audits, and process improvements related to insurance tracking and compliance

What We’re Looking For:

Qualifications: 

• Proven ability with managing multiple tasks simultaneously in a fast-paced environment
• Excellent written and verbal communication skills
• Proficiency with Google Workspace and MRI
• Ability to work collaboratively with cross-functional teams and external partners
• Experience in property management, insurance administration or a related field is a plus

Technical Requirements:

• Internet speed minimum 30mbps: Needs to be Wired (Buy a dongle if no LAN port)
• i5 11th Gen or higher
• Windows 11 / MacOS Catalina or higher
• Minimum of 8 GB RAM
• Private and quiet dedicated home office area (no roosters, dogs, children's noises in the background)
• Back-ups in case of power or internet provider interruptions
• Good headset and webcam (preferably noise-canceling headset)

Why You’ll Love Working with Us: 

• Competitive Salary — We offer a competitive salary that reflects the candidate’s experience, skills, and responsibilities.
• Remote Work — This role is 100% remote, allowing flexibility and eliminating daily commute.
• Paid Time Off — Standard leave entitlements (vacation, sick leave, vacation leave) for rest and well-being.
• HMO Coverage — Company-provided HMO plan, offering access to medical services via accredited hospitals and clinics under a Health Maintenance Organization. This helps ensure employees have access to routine checkups, consultations, and coverage for medical care.

Job Title: Digital Manager

Role: Freelancer 

Duration: 7 months

Location: Manila, Philippines

About the role:

Are you looking for an opportunity to innovate with brands? Involving the development of strategy, creative concepts, content and campaign implementation? 

This role will be underpinned by passion and ambition, and those with experience in leading digital content and social campaigns within a creative agency will have an advantage. 

We are currently looking to hire a Digital Manager with 2-3 years brand experience to manage digital content for a key account based at the client’s business. You will be joining a fun and dynamic team who are all passionate about their clients and their communication needs. This is a great opportunity for a level headed, strategic thinker, who has a passion for great content and creating impact 

The Digital Manager will be responsible for owning, implementing and iteratively improving the clients content planning and creation– including audience engagement, reach, and growth, tone of voice, original format development, content commissioning, planning, scheduling, and optimisation through to reporting on KPIs. You will provide strategic recommendations and input every step of the way from campaign, proposition and format development, publishing plans, optimisation, measurement, and evaluation. 

The success of the role will rely on your ability to spot opportunities to help our clients achieve their business ambitions. 

What you will be doing: 

• The Digital Manager will act as the liaison between an organization and its audience. They act as the voice, tone, and moderator of the brand through community support, content distribution, and digital engagement (across digital platforms across Website, Facebook, LinkedIn) to build brand presence and trust, both online and in-person. 
• Role will be required to both plan and implement digital advertising formats and budget across social platforms 
• The job requires engaging audiences digital platforms to reach all audiences where they are. Since different digital spaces have unique cultures and best practices, community managers must be the consistent tone and voice of the brand. 
• As a Digital Manager, all your messaging, content, and crisis observation across networks should be prompt, consistent with your brand, and empathetic to create a loyal and delighted community. 
• PR - managing and extending a brand's audience; engaging with the audience across social platforms (both positive and negative) alongside client 
• Voice of consumer analysis 
• Prepare reports + make suggestions 
• Capture trending moments or social media content and format trends on to be leveraged 
• Working closely with the team, you will be representing the voice of the consumer, monitoring conversations, posting content and managing the daily operations of various social challenges. 
• This is about engaging, building and proactively managing a positive social media community. You must bring a creative flair and excellent written skills 

What you need to be great in this role: 

• Social Media Savvy – knows how to build online communities, engage with customers 
• Must be familiar with any Response Management tool like Sprinklr, Social Studio, Social Bakers, and others 
• Should be strong in MS office skills (Excel, PPT, basic lookup, and advanced excel would be an added advantage) 
• Ability to ideate and work with creative team to create content – from reels, photo posts, snaps, landing pages, brand pages, etcRole requires a courteous, positive and high-energy individual with great people skills. We value hard work, and we want to have fun doing it. 
• The successful candidate will have a strong background of working with digital and social agencies, and must excel in producing engaging and creative social media and digital work, across planning, strategy and media. An editorial background and creative skills such as Photoshop would be an advantage. 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17517

#LI-D1 #LI-Hybrid

Job Title: Advertising Compliance (ASC) Account Manager / Advertising Compliance (ASC) Officer 

Role: Freelancer 

Duration: 5 months

Location: Manila, Philippines

About the role: 

Oliver Hub Philippines is looking for an Advertising Compliance Officer  who  will be responsible for ensuring that all advertising materials align with the Ad Standards Council (ASC) regulations in the Philippines. This role plays a crucial part in managing the approval process for campaigns, preventing compliance issues, and ensuring smooth execution. 

The ideal candidate is a highly organized individual with strong attention to detail, excellent project management skills, and the ability to coordinate with multiple teams, including clients, creative, accounts, and legal, to ensure all advertisements meet regulatory requirements

What you will be doing:

Regulatory Compliance & Approval Management:

• Oversee the entire ASC approval process, ensuring all advertising materials meet compliance requirements before submission. 
• Review campaign assets and materials to identify potential compliance concerns, minimizing risks of rejection or revision. 
• Stay updated on ASC policies, advertising regulations, and industry standards to ensure all campaigns align with the latest guidelines. 

Project Coordination & Timeline Management:

• Work closely with clients, creatives, account management, and legal teams to ensure advertising materials adhere to ASC regulations. 
• Establish and follow clear timelines and workflows for ASC submissions to avoid campaign delays. 
• Maintain a tracking system for all ASC applications, approvals, and feedback, ensuring seamless process management. 

Risk Assessment & Documentation:

• Identify potential compliance risks and proactively resolve issues before submission. 
• Join in creative development process and client presentations to make recommendations based on what will most likely get approval from ASC
• Maintain organized records of all ASC-related correspondences, permits, and approvals for easy reference. 
• Act as the main point of contact between the client and the Ad Standards Council. 

Training & Compliance Advisory:

• Educate client and internal teams on ASC regulations and best practices to ensure smoother approval processes. 
• Develop and implement guidelines and checklists to help creative teams produce compliant advertising materials. 
• Provide ongoing support to minimize compliance risks and ensure adherence to ASC standards. 

What you need to be great in this role:

• Solid knowledge of ASC regulations and advertising compliance. (experience in ASC submission is a plus). 
• Strong project management skills with the ability to manage multiple campaigns simultaneously. 
• Exceptional attention to detail and problem-solving abilities. 
• Excellent  written and verbal communication skills for effective coordination and documentation. 
• Ability to work under pressure and meet strict deadlines. 
• Prior experience in advertising, marketing, or compliance is an advantage. 
• Strong communication and presentation skills in case agency has to defend its work to an ASC hearing/panel.
• Proficient in Microsoft Office (Word, Excel, PowerPoint)
• Basic knowledge in Photoshop/editing is a plus 
• Passion for and inquisitive about AI and new technologies
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical

Req ID: 17518

#LI-D1 #LI-Hybrid

The Role

At HelloConnect, you will be part of a dynamic team that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

As a Senior Purchasing Coordinator, you will take on a key responsibility in supporting our Supply Chain Operations and Accounts Payable teams in processing and analyzing invoicing data to facilitate a 3-way match between what we have ordered, what we have received from our suppliers, and what we have been invoiced for, contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Investigate and resolve complex quantity and price discrepancies, identifying patterns and root causes to prevent future occurrences.
• Extract, consolidate, and analyze invoice reconciliation data to identify opportunities for process improvements and present findings to leadership.
• Serve as a key point of contact for internal stakeholders, including Accounts Payable, Supply Chain, and Procurement teams acting as the Team Lead’s deputy.
• Lead initiatives to improve invoice reconciliation accuracy and efficiency through process enhancements.
• Influence stakeholders to standardize, implement improvements and minimize invoicing errors across multiple regions.
• Train and mentor junior team members, offering guidance and best practices in invoice reconciliation.
• Collaborate with suppliers to resolve escalated disputes and ensure prompt resolution of discrepancies.

What you’ll bring

• 5+ years experience in invoicing, billing, accounting, or financial reconciliation.
• Advanced proficiency in Microsoft Excel/Google Sheets and data analysis tools.
• Strong knowledge of ERP systems (Oracle experience preferred).
• Experience working with large datasets, performing root cause analysis, and implementing process improvements.
• Ability to interpret financial data and present actionable insights to stakeholders.
• Excellent problem-solving and critical thinking skills.
• Experience working in a fast-paced, high-volume environment.
• Language: English required; additional European languages (German, Dutch, French, Spanish, Italian) are a plus.

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

#helloconnect
#LI-Remote
#hcgreenhouse

The Customer Delivery Manager is responsible for overseeing end-to-end delivery across Media, Creative, Smart Services, Creative Delivery, and SparkWorks, ensuring projects move from planning to execution smoothly and on schedule. This role manages timelines, coordinates cross-functional stakeholders, and keeps teams aligned on priorities, deliverables, and expectations. They act as the central point of accountability for delivery, proactively identifying risks, resolving blockers, and maintaining momentum across multiple workstreams. The role also safeguards the overall quality and consistency of creative outputs, ensuring work meets strategic objectives and delivery standards.

As a Customer Delivery Manager at Smartly, you will …

• Manage end-to-end creative delivery process
• Engage and collaborate daily with internal teams
• Create reports and provide insights
• Complete activities according to best practice and SOPs
• Self-manage your time and tasks, prioritize to meet deadlines
• Own creative delivery communication (briefing → production → QA → launch → reporting)
• Confirm and manage timelines and turnaround time (TAT)
• QA check and ensure overall quality of creatives (storyboards, mocks, final creatives)
• Build campaign structures (e.g. decision tree), ensure alignment of media and creative
• Ensure creative strategies are deliverable and delivered efficiently
• Utilize industry/platform knowledge for idea generation

We're definitely looking for you, if you ...

• Have flawless written and verbal communication skills
• Have 3+ years of project management experience
• Have 3+ years in digital advertising (must have media background — social/programmatic)
• Are proficient in Google Sheets and/or Microsoft Excel for tracking, reporting, and managing project data.
• Have the ability to negotiate and deliver difficult news to clients/stakeholders
• Have excellent time management, coordination, and prioritization skills
• Have great attention to detail, highly organized, self-starter
• Are able to multitask and meet critical deadlines in a fast-paced environment
• Are a good team player with a positive attitude
• Are amenable to NORAM working hours (8:00pm to 5:00am) and hybrid setup

THE ROLE:

Senior Manager, Sourcing - Soft Home (CN/SEA)

We are seeking an experienced Sourcing Manager specializing in Bedding to lead our sourcing efforts across China and Southeast Asia (SEA). In this role, you'll play a key part in building and managing supplier relationships to ensure our bedding products (such as premium down and premium down alt comforters, pillows, mattress pads and covers, etc.) meet Quince's high standards for quality, sustainability, and cost-efficiency. If you're passionate about ethical sourcing, vendor development, and optimizing supply chains in a fast-paced DTC environment, this is your opportunity to contribute to a brand that's redefining affordable luxury.

Key Responsibilities

• Develop and execute sourcing strategies for Bedding products, focusing on CN markets to identify, evaluate, and onboard new vendors while maintaining relationships with existing partners.
• Negotiate contracts, pricing, and terms with suppliers to achieve cost savings without compromising on quality, sustainability, or ethical standards.
• Collaborate with design, product development, and operations teams to manage product programs, from fabric/yarn selection to final production, ensuring timelines and specifications are met.
• Conduct market research on trends in Utility Bedding, materials (e.g., organic cotton, goose, feather, specialties), and sustainable practices to inform sourcing decisions.
• Oversee quality control processes, including factory audits, compliance checks for environmental and labor standards, and risk management in the supply chain.
• Monitor production output, resolve issues related to procurement, and optimize inventory to minimize waste and support our direct-shipping model.
• Travel to supplier sites in CN as needed to build strong partnerships and ensure alignment with Quince's values of transparency and responsibility.
• Analyze supplier performance metrics and provide reports to senior leadership on cost efficiencies, sustainability impacts, and opportunities for improvement.

Qualifications and Requirements

• 7-15 years of experience in sourcing or procurement, with a strong focus on Utility Bedding products (e.g.premium down and premium down alt comforters, pillows, mattress pads and covers, etc) in the home goods industry.
• Proven track record in vendor development, negotiation, and managing international supply chains, particularly in CN regions.
• Deep knowledge of textile materials, manufacturing processes, and sustainability practices
• Bachelor's degree in Supply Chain Management, Textile Engineering, Business, or a related field; advanced certifications (e.g., in sustainable sourcing) are a plus.
• Excellent communication and interpersonal skills for cross-functional collaboration and building global relationships.
• Strong analytical abilities, with proficiency in tools like Excel, ERP systems, or supply chain software.
• Ability to travel internationally (up to 30%) and adapt to a dynamic, growth-oriented environment.
• Passion for Quince's mission: making high-quality, sustainable products accessible and affordable.

Preferred Skills

• Experience with DTC brands or fast-fashion alternatives emphasizing ethical production.
• Familiarity with global compliance standards (e.g., GOTS, OEKO-TEX) and risk mitigation in volatile markets.

The Role

At HelloConnect, you will be part of a dynamic team in Inoza Tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences.

In this role, you will take on a key responsibility in leading and optimizing logistics operations, managing the Philippines-based logistics team, and ensuring efficient processes, strong performance, and seamless collaboration across teams — contributing to our ongoing efforts to drive business success and enhance customer satisfaction.

We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you!

What you’ll do

• Lead and manage the Philippines-based HelloConnect Logistics team, including task delegation, training, onboarding, and team engagement activities
• Ensure adherence to company policies, procedures, and performance standards across the team
• Develop, maintain, and monitor daily task checklists to ensure all responsibilities are completed efficiently
• Conduct performance reviews and support recruitment and hiring initiatives for the team
• Create and maintain standard operating procedures (SOPs), while identifying opportunities for process improvements and proactively addressing challenges
• Provide reporting and analysis support to the HelloFresh Inbound Logistics team, ensuring coverage during peak periods and team absences
• Collaborate closely with cross-functional teams, including procurement, production, and quality assurance, to ensure smooth operations
• Plan and execute regular team engagement and team-building activities for the Philippines-based HelloConnect team
• Remain highly flexible and provide coverage as an Inbound Coordinator during vacations, emergencies, or business-critical situations
• Manage and lead remote teams effectively, with preference for candidates who have experience working with offshore teams and remote work environments
• Maintain flexibility with work schedules, including the requirement to work one weekend day each week (e.g., Tuesday to Saturday or Sunday to Thursday). The Team Lead must remain open to future schedule adjustments as needed by the business.

What you’ll bring

• Experience in logistics and supply chain, preferably within the food or CPG industry
• Strong proficiency in Microsoft Office tools, with advanced skills in Microsoft Excel
• Ability to work independently while managing and tracking multiple processes effectively
• Strong multitasking skills, with the ability to thrive in a fast-paced environment
• Excellent organizational skills and high attention to detail
• Strong communication skills, with the ability to clearly articulate ideas, processes, and decisions both verbally and in writing
• A process-driven mindset, with a focus on documentation and the use of structured workflows and checklists
• Proven leadership skills, with the ability to engage, support, and develop team members
• Proactive and solutions-oriented, with the initiative to identify opportunities and drive improvements

What we offer

• Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication
• Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind
• Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform
• Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures
• Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time

Are you up for the challenge?

The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! 

 #helloconnect
#LI-Remote
#hcgreenhouse

Not all heroes wear capes — but plenty of them use toilet paper

Want to challenge yourself at a purpose-led scale up AND make a difference in the world? Come join the revolootion!

Funny name, serious business

We are a leading eco-friendly household essentials business and we donate 50% of our profits to help everyone gain access to clean water and a toilet. As of June 2024, we’ve contributed over $18 million AUD to this mission. Basically, we’re really good at making it easy to do good.

We operate scaling businesses the UK, US and Australia (Canada, soon). Our amazing team is based in Australia, the UK, the Philippines, China, and the US. Our 250+ people to make the biggest possible impact for people and the planet. Over the next 5-10 years, we’re hoping to increase our annual donation tenfold to get us closer to our dream of everyone in the world having access to clean water and sanitation services.

A bit about the role

We are growing our Philippines-based Creative team and we’re on the look out for some amazing Video Editors to join us! The primary purpose of this role is to bring our amazing brand stories to life through compelling, high-quality video content that educates, entertains, and inspires our community, all while supporting our fantastic cause.

Reporting through to the Post Production Producer, you will be a key contributor in our Video team, helping us meet business goals through bold ideas and excellent creative work. We want to deliver high-performance, on-brand video work that other brands want to copy and people want to share.

This is a hands-on editing role where you’ll demonstrate expert-level skill in all aspects of post-production, including editing, rhythm, pacing, storytelling, sound editing and mixing, and colour correction. Motion Design expertise would be an added bonus!

If you worked here this past month here are some things you might have been involved in

• Delivering a consistent volume of high-quality, final video assets for our social channels and website, ensuring they meet all technical and creative specifications.
• Applying an imaginative and inventive approach to a new video campaign edit, ensuring the final product is captivating and strictly on-brand.
• Troubleshooting technical issues with video files or software, finding resourceful ways to deliver a strong narrative within existing footage constraints.
• Proactively asking for specific, constructive feedback on an edit from the Creative Lead and relevant stakeholders to ensure the final product meets the creative vision.
• Maintaining our video asset library by meticulously organising, naming, and archiving project files to ensure accessibility for the broader creative and marketing teams.

Let’s talk about you

You’re a post-production expert with a creative flair

You utilise advanced features of professional editing software (e.g., Adobe Premiere Pro, DaVinci Resolve) to create engaging and polished content. You excel at storytelling and developing creative treatments, experimenting with different music and sound combinations to achieve the desired emotional impact. Bonus points if you have skills in Motion Design!

You’re a highly organised, self-aware contributor

You effectively manage your editing schedule, prioritising multiple projects based on business urgency and ensuring all project milestones are met. You know your technical limits and proactively communicate when you require training or support. You actively seek to understand video performance data to inform your future editing choices and contribute to continuous improvement.

You’re a values-led team player

You understand that excellent video work is a team sport, not a solo mission. While you own your execution, you are genuinely invested in shared successes and building something great together. You actively ask for and share feedback - offering clear, kind, and timely critiques to others and regularly seeking specific, constructive input on your own edits. You believe in making the team better and actively share effective workflows or tips to improve overall content creation.

You give a crap

Do you want your work to make the world a better place? Do you want to work with other people who feel the same way? What a coincidence — us too!

Why should you work with us?

First off, as a certified B Corp™, we work to make a difference every day while maintaining the highest standards of social and environmental impact. With our most recent score of 125.5 we’re in very good company with other exceptional B Corps around the world.

We also believe that helping to make the world a better place should be rewarded accordingly – that’s why we offer competitive, market informed salaries, meaningful support towards healthcare for our team around the world, generous paid leave, tailored learning and development opportunities, and free toilet paper (yes, you read that right).

Our engagement surveys (thanks Culture Amp!) tell us that our team is really proud (95%) to work for Who Gives A Crap and, well, we couldn’t be more proud of that.

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the closer we are to delivering toilets and clean water for all.

Please note: this role will close on Monday 1 December 

Not all heroes wear capes — but plenty of them use toilet paper

Want to challenge yourself at a purpose-led scale up AND make a difference in the world? Come join the revolootion!

Funny name, serious business

We are a leading eco-friendly household essentials business and we donate 50% of our profits to help everyone gain access to clean water and a toilet. As of June 2024, we’ve contributed over $18 million AUD to this mission. Basically, we’re really good at making it easy to do good.

We operate scaling businesses the UK, US and Australia (Canada, soon). Our amazing team is based in Australia, the UK, the Philippines, China, and the US. Our 250+ people to make the biggest possible impact for people and the planet. Over the next 5-10 years, we’re hoping to increase our annual donation tenfold to get us closer to our dream of everyone in the world having access to clean water and sanitation services.

A bit about the role

We are growing our Philippines-based Creative team and we’re on the look out for some amazing Video Editors to join us! The primary purpose of this role is to bring our amazing brand stories to life through compelling, high-quality video content that educates, entertains, and inspires our community, all while supporting our fantastic cause.

Reporting through to the Post Production Producer, you will be a key contributor in our Video team, helping us meet business goals through bold ideas and excellent creative work. We want to deliver high-performance, on-brand video work that other brands want to copy and people want to share.

This is a hands-on editing role where you’ll demonstrate expert-level skill in all aspects of post-production, including editing, rhythm, pacing, storytelling, sound editing and mixing, and colour correction. Motion Design expertise would be an added bonus!

If you worked here this past month here are some things you might have been involved in:

• Delivering a consistent volume of high-quality, final video assets for our social channels and website, ensuring they meet all technical and creative specifications.
• Applying an imaginative and inventive approach to a new video campaign edit, ensuring the final product is captivating and strictly on-brand.
• Troubleshooting technical issues with video files or software, finding resourceful ways to deliver a strong narrative within existing footage constraints.
• Proactively asking for specific, constructive feedback on an edit from the Creative Lead and relevant stakeholders to ensure the final product meets the creative vision.
• Maintaining our video asset library by meticulously organising, naming, and archiving project files to ensure accessibility for the broader creative and marketing teams.
• Reviewing and providing clear, constructive feedback on edits submitted by editors on your team, ensuring their work meets our creative and technical standards before delivery.
• Acting as a first point of guidance for editors, supporting them through creative challenges, technical roadblocks, and feedback processes so they can produce their best work.

Let’s talk about you

You’re a post-production expert with a creative flair

You utilise advanced features of professional editing software (e.g., Adobe Premiere Pro, DaVinci Resolve) to create engaging and polished content. You excel at storytelling and developing creative treatments, experimenting with different music and sound combinations to achieve the desired emotional impact. Bonus points if you have skills in Motion Design!

You’re a highly organised, self-aware contributor

You effectively manage your editing schedule, prioritising multiple projects based on business urgency and ensuring all project milestones are met. You know your technical limits and proactively communicate when you require training or support. You actively seek to understand video performance data to inform your future editing choices and contribute to continuous improvement.

You’re a values-led team player

You understand that excellent video work is a team sport, not a solo mission. While you own your execution, you are genuinely invested in shared successes and building something great together. You actively ask for and share feedback - offering clear, kind, and timely critiques to others and regularly seeking specific, constructive input on your own edits. You believe in making the team better and actively share effective workflows or tips to improve overall content creation.

You give a crap

Do you want your work to make the world a better place? Do you want to work with other people who feel the same way? What a coincidence — us too!

Why should you work with us?

First off, as a certified B Corp™, we work to make a difference every day while maintaining the highest standards of social and environmental impact. With our most recent score of 125.5 we’re in very good company with other exceptional B Corps around the world.

We also believe that helping to make the world a better place should be rewarded accordingly – that’s why we offer competitive, market informed salaries, meaningful support towards healthcare for our team around the world, generous paid leave, tailored learning and development opportunities, and free toilet paper (yes, you read that right).

Our engagement surveys (thanks Culture Amp!) tell us that our team is really proud (95%) to work for Who Gives A Crap and, well, we couldn’t be more proud of that.

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person. Here’s the thing, though — research suggests that 60% of women and underrepresented folks might have already talked themselves out of applying. Even if you don’t check every box above, we want to encourage you to introduce yourself. We believe a diversity of perspectives and experiences makes a team stronger — and the stronger our team, the closer we are to delivering toilets and clean water for all.

Please note: this role will close on Monday 1 December 

So, what’s the role all about?

The Client Services Project Manager leads the implementation of NICE products after a sale is completed through direct or indirect channels. This customer-facing role involves significant partner and customer interaction and requires strong communication, professionalism, and the ability to coordinate cross-functional delivery.

As a Client Services Project Manager, a typical day might include the following:

1. Lead end-to-end delivery
• Direct and manage project execution from initiation through closure, ensuring delivery is completed on time, within scope, and aligned to success criteria.
2. Initiate and align stakeholders (internal + external)
• Define project scope, goals, and deliverables in collaboration with internal stakeholders and external stakeholders (partners and customers).
• Bridge the gap between stakeholders by facilitating clear communication, aligning expectations, and translating business needs into actionable delivery plans.
3. Conduct project kick-offs and establish governance
• Lead project kick-off meetings with internal teams and external stakeholders (partners and customers) to align on objectives, delivery approach, roles/responsibilities, governance, risks/dependencies, timelines, and communication cadence.
4. Build and manage the project plan
• Develop and maintain project plans, diagrams, and communication artifacts.
• Plan and schedule timelines, milestones, and deliverables using appropriate tools; track progress and outcomes.
5. Resource and dependency management
• Estimate resources needed and negotiate allocation with department/implementation managers.
• Identify and manage dependencies and the critical path to maintain delivery momentum.
6. Risk, change, and issue management
• Proactively manage scope changes, identify potential risks/issues, and implement contingency plans to minimize delivery impact.
7. Reporting and customer communications
• Develop and deliver status updates, progress reports, proposals, requirements documentation, and presentations.
• Communicate effectively and professionally with customers and internal teams throughout the project lifecycle.
8. Relationship management
• Build, develop, and maintain business relationships critical to project success across customers, partners, and internal stakeholders.
9. Closure and continuous improvement
• Obtain customer sign-off confirming the project's completion and acceptance.
• Conduct project retrospectives and produce recommendations to improve delivery outcomes.
• Develop best practices and reusable tools/templates to improve project execution and consistency.
10. Compliance
• Follow the company Code of Ethics and applicable policies and procedures at all times.

To Land This Gig You’ll Need

Education

• Bachelor’s degree in Business Management or a related field, or equivalent relevant work experience.

Experience

• 5–10+ years of customer-facing project management experience (enterprise preferred).
• Experience in call center/contact center environments; telephony and/or call recording industry experience preferred.
• Demonstrated success in delivering projects on time and within scope.

Core Skills & Competencies

• Strong project planning, coordination, and execution skills.
• Excellent written and verbal communication; confident in executive/customer-facing settings.
• Strong understanding of technology and the software development lifecycle (SDLC).
• Resource, risk, and change management capabilities.
• Critical thinking and problem-solving skills; able to make independent, sound decisions.
• Financial and budget competency.
• Highly organized; comfortable planning several months in advance.
• Ability to motivate and influence cross-functional teams.

Certification

• PMP certification required (PMI).

Requisition ID: 10828
Reporting into: Tech Manager
Role Type: Individual Contributor

• Paid holidays and flexible, take-it-as-you-need-it paid time off
• A culture built on innovation that values big ideas, no matter where they come from

Role Overview

As a Specialist, Website Onboarding, you are responsible for ensuring a seamless and efficient onboarding process for our service professionals (our Pros) to our website offerings. You bring great communication, attention to detail, and technical expertise to help better our team and improve the lives of our Pros.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do Each Day

• Conduct live video onboarding calls with Pros to define business requirements, branding needs, and project milestones
• Execute the end-to-end build and launch of Pro websites using established templates and design guidelines, ensuring mobile and tablet layouts are verified before publishing
• Perform technical implementation tasks including domain configuration, digital security protocols, and third-party integrations
• Optimize digital content for search engine visibility and accessibility to ensure maximum online reach for our Pros
• Configure and test HCP platform integrations to ensure seamless connectivity between the Pro’s website and their business operations
• Maintain accurate and timely documentation of project stages and Pro interactions within our CRM
• Manage a high-volume pipeline of cases, prioritizing tasks to meet defined service level agreements (SLAs) ensuring sites are published within defined timeframes
• Perform quality assurance audits to ensure alignment with brand standards and technical requirements
• Proactively communicate with Pros to resolve blockers, collect outstanding assets, and confirm sites are ready to go live

Qualifications

• 1+ year of experience in customer success, implementation, account management, or website design
• Bachelor's degree or equivalent work experience
• Proficiency in spreadsheet software for data formatting (i.e. Excel, Google Sheets)
• Strong communication and interpersonal skills to effectively engage with Pros
• Experience using communication and collaboration tools (i.e. Zoom, Slack, Salesforce)
• Ability to work independently and as part of a team in a fast-paced environment
• Exceptional attention to detail and organizational skills

What will help you succeed in this role

• Ability to follow specific directions while adapting to changing business needs
• Experience using AI tools to increase quality and efficiency of work
• Thirst for personal development and a desire to learn and grow
• Strong problem-solving skills and the ability to understand customer needs
• Empathy for small business owners and the patience to translate their vision into a polished digital presence
• Resilience when receiving feedback and a track record of applying it to improve your craft

Location Dependent Information
This role is open to candidates and the expected salary range for this role is $12,600-$14,000. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This is a full time contract role.

Privacy Notice for California Job Candidates - Housecall Pro

We are looking for a highly motivated and skilled Atlassian System Engineer to join the Workplace Technology Atlassian platform engineering team. This role is responsible for designing, implementing, and maintaining our cloud Atlassian suites. Additionally, this role will handle UI configurations, automation, and integrations to optimize business processes and user experience.

Responsibilities:

• Design and maintain the global configuration of Atlassian Cloud applications
• Provide support to end-users by troubleshooting issues and assisting with Atlassian tool-related inquiries.
• Configure user provisioning, workflows, automation rules, custom fields, schemes, permissions, add-ons, dashboards, reports, and integrations 
• Configure Confluence spaces, templates, and macros to improve collaboration
• Adhere to tools best practices and standard methodologies to maintain consistency across all instances
• Work with stakeholders to improve user experience and UI configurations for Atlassian suite
• Develop custom scripts to automate administration tasks and enhance productivity
• Maintain comprehensive documentation for Atlassian configurations, features, and processes.
• Ensure documentation is up-to-date and accessible to relevant stakeholders.
• Provide trainings to users and teams to increase user adoption and promote new features

Qualifications:

• Bachelor’s degree or higher in Computer Science, Information Systems, Engineering, or related field.
• 2+ years of admin experience in managing Atlassian Cloud applications
• 1+ years of hands-on experience with Atlassian REST APIs to perform bulk actions or build custom integrations
• Experience using various add-ons, such as eazyBI, custom charts, and script runner

Preferred Qualifications:

• Hands-on administration experience in Jira Service Management and JPD
• Administration experience with JPD, and Atlassian Projects
• Proficiency in Python scripting
• Experience in using Atlassian Analytics and Rovo
• Experience in using Jira plan

# LI_Linkedin

We are looking for a highly motivated and skilled Atlassian System Engineer to join the Workplace Technology Atlassian platform engineering team. This role is responsible for designing, implementing, and maintaining our cloud Atlassian suites. Additionally, this role will handle UI configurations, automation, and integrations to optimize business processes and user experience.

Responsibilities:

• Design and maintain the global configuration of Atlassian Cloud applications
• Provide support to end-users by troubleshooting issues and assisting with Atlassian tool-related inquiries.
• Configure user provisioning, workflows, automation rules, custom fields, schemes, permissions, add-ons, dashboards, reports, and integrations 
• Configure Confluence spaces, templates, and macros to improve collaboration
• Adhere to tools best practices and standard methodologies to maintain consistency across all instances
• Work with stakeholders to improve user experience and UI configurations for Atlassian suite
• Develop custom scripts to automate administration tasks and enhance productivity
• Maintain comprehensive documentation for Atlassian configurations, features, and processes.
• Ensure documentation is up-to-date and accessible to relevant stakeholders.
• Provide trainings to users and teams to increase user adoption and promote new features

Qualifications:

• Bachelor’s degree or higher in Computer Science, Information Systems, Engineering, or related field.
• 2+ years of admin experience in managing Atlassian Cloud applications
• 1+ years of hands-on experience with Atlassian REST APIs to perform bulk actions or build custom integrations
• Experience using various add-ons, such as eazyBI, custom charts, and script runner

Preferred Qualifications:

• Hands-on administration experience in Jira Service Management and JPD
• Administration experience with JPD, and Atlassian Projects
• Proficiency in Python scripting
• Experience in using Atlassian Analytics and Rovo
• Experience in using Jira plan

# LI_Linkedin

LI-Phillippines P24875_3391507

Overview

We are seeking a highly detail-oriented and analytical Sales Compensation Analyst to join our GTM Strategy and Incentive Design team. As a Sales Compensation Analyst, you will be the backbone of our sales incentive ecosystem. You aren't just "crunching numbers"—you are ensuring that our sales teams are motivated, paid accurately, and aligned with the company’s strategic goals. You will sit at the intersection of Finance and Sales Operations, acting as a trusted advisor who translates complex commission structures into actionable data. The ideal candidate possesses a blend of meticulous analytical rigor and the communication skills to explain a "pay-out" logic to our high performing sales force.

Key Responsibilities

Compensation Administration and Processing

• Manage the end-to-end monthly/quarterly commission cycle, ensuring accurate and timely payouts for the global sales force.
• Identify "bottlenecks" in the current payout workflow and implement automated solutions to reduce manual errors.
• Act as the primary point of contact for sales inquiries regarding compensation. Research and resolve discrepancies with a high level of professional empathy.
• Ensure compliance with all internal controls, company policies, and external regulations related to sales compensation.
• Maintain rigorous documentation for audit purposes (SOX compliance) and ensure all payments adhere to internal policies.

Collaboration and Improvement

• Partner closely with the Sales Operations, HR, and Accounting teams to ensure seamless end-to-end process management.
• Identify and implement process improvements within the sales compensation function to enhance efficiency and accuracy.
• Participate in testing and implementation of system upgrades and new compensation tools.
• Provide training and documentation on compensation processes and tools to stakeholders.

Qualifications

Required Experience and Skills

• Experience: Minimum 2–3 years of professional experience in Finance, Sales Operations, or Revenue Operations.
• Domain Knowledge: Direct experience in Sales Compensation (Incentive Compensation Management) is a significant advantage.
• Strong proficiency in Microsoft Excel. You don't just use Excel; you make it sing. Nested formulas, XLOOKUPs, and Pivot Tables are your second language.
• Experience with a Sales Performance Management (SPM) system (e.g., Xactly, Varicent, CallidusCloud) is an added advantage.
• Exceptional attention to detail and a high level of accuracy in data management and calculations.
• Strong analytical and problem-solving skills with the ability to interpret complex data and present findings clearly.
• Ability to explain complex commission calculations in simple terms and handle sensitive pay-related conversations with patience, clarity, and professionalism.

Preferred Skills

• Experience navigating the complexities of a high-growth, international environment.
• Working knowledge with CRM systems (e.g., Salesforce).
• Ability to build "at-a-glance" reports or dashboards in Excel

A 3Cloud Senior Quality Engineer is responsible for performing and/or leading testing activities for assigned clients. This includes standards testing tasks, maintaining traceability, defect management, test plan development and reporting. This senior quality engineer role is technical and client facing role. The ideal candidate will have experience in client-facing roles and have success supporting technical discussions with clients. Successful candidates will be able to demonstrate proficiency with the design, implementation, support of technical QE solutions. This position may lead small projects or works with QE Lead/Architect to ensure set QE guidelines and standards are followed by the project team and client expectations are met.

Job Highlights:

• Our technology focus is on Azure – you’ll have plenty of exciting opportunities to grow your skills in Microsoft and Azure in an environment committed to technical excellence and client experience in a very specific, defined space. Six months of experience on our team is worth years somewhere else.
• Microsoft Partnerships – Our great global relationship with Microsoft ensures that we have a pipeline of cutting-edge Azure work opportunities, and access to the teams that have built the platform. You won’t find this at other places.
• Competitive compensation package, salary, allowance, standard benefits including quarterly and annual performance-based cash bonus and other remuneration.
• Great working environment and company culture with flexible work location.

Key Responsibilities:

• Apply knowledge of Quality Engineering and testing areas (Automation, Performance, Data quality, AI, While box, Blackbox) to define and advise in test planning
• Drive high‑quality delivery by performing both manual and automated testing, ensuring full coverage across functional, system, data, and AI components.
• Assist or Lead the design and implementation of comprehensive test strategies, quality processes, and documentation for assigned project.
• Maintain accurate record results, test cases, and share feedback to the project team
• Ensure all QE deliverables meet quality standards, aligning with project objectives and organizational best practices.
• Actively assist or lead defect triage process
• Develop and validate test data, data pipelines, and infrastructure from both functional and system perspectives.
• Evaluate and test machine learning models, including LLM behavior, prompt robustness, model outputs, and performance metrics.
• Mentor junior team members, promote QE best practices, and contribute to continuous improvement initiatives across the Quality engineering practice.

Qualifications:

• Bachelor’s degree in computer science, or a closely related discipline.
• Solid experience in QA methodologies, test planning, automation, and quality engineering practices.
• Strong proficiency in automation tools such as Selenium, Playwright, or equivalent frameworks.
• Solid programming skills in Python, C#, Java, or similar languages.
• Hands‑on experience testing data pipelines, ETL workflows, and analytics platforms (Databricks, Fabric preferred).
• Understanding of machine learning principles, model evaluation metrics and AI system behavior
• Ability to test LLM behavior, prompts, and AI model outputs.
• Ability to execute comprehensive test plans for AI models and systems.
• Excellent analytical, problem‑solving, communication, and presentation skills.
• Demonstrated ability to work cross‑functionally and influence engineering teams.
• Passion for innovation, continuous learning, and staying current with emerging QE and AI technologies.
• Relevant certifications (Azure, Microsoft, Agile, etc.) are a plus.
• Experience on Load and Performance Testing
• Experience API Automation, C#
• Experience with cloud platforms, especially Azure, is preferred.

Note:

• This role will be temporarily working onsite in our Makati Office.
• Priority will be on ASAP joiners

Key Responsibilities:

• Prepare and process daily billings to ensure client invoices are accurate, consistent with contractual requirements and issued on a timely basis
• Research and resolve billing, credit and accounts receivable issues
• Review and reconcile account balances in Accounts Receivable
• Interface with internal customer service and support organizations on customer inquiries
• Assess current billing operations, offer recommendations for improvement, and assist with implementing new processes
• Collaborate with team members in AP and AR to assist with ad-hoc projects and miscellaneous tasks  

Key Skills:

• 3-5 years billing experience
• SaaS/Software/Technology Experience
• Complex Contract Review
• Proficient in MS Office, namely Excel
• Solid understanding of billing and financial concepts
• Strong analytical and problem-solving skills
• Excellent oral, written and interpersonal communications
• Able to work in stressful situations with firm deadlines
• High degree of accuracy and attention to detail
• Capable of making timely, independent decisions
• NetSuite and Saleforce.com experience a huge plus
• Extremely detail oriented with a keen eye for spotting errors and discrepancies
• Knowledgeable and experienced with processing, verifying, balancing, and adjusting basic and complex transactions
• Technically savvy, advanced in Microsoft Excel
• College degree or equivalent work experience

Company Benefits

• Company stocks
• Annual merit increase based on performance
• 15% night shift differential pay
• Paid Leave with Cash Conversion
• HMO with free dependents
• Retirement Plan
• Life Insurance
• While on work from home setup: Internet and meal allowance are provided
• Employee Assistance Program for mental and social well-being
• Government-mandated Benefits (SSS, PhilHealth, PagIBIG, 13^th month pay, Solo parent leave, Special leave for women)

Rhombus Powers the Philippines’ Security

Country Lead: Shaping Indo-Pacific Security Through AI

Rhombus Power is transforming defense and national security enterprises with AI-powered predictive decision support solutions. Trusted and relied on by the U.S. Government and international partners, Rhombus' AI platform integrates multi-domain commercial data from millions of sources and sovereign data when available, runs validated and battletested AI on this integrated data, and applies deep human expertise to produce products that empower leaders to make previously impossible decisions by providing predictive and timely insights.

China's aggressive expansion in the South China Sea and its growing military capabilities make predictive intelligence essential to anticipate maritime incursions, gray zone operations, economic coercion campaigns, information and political influence operations, and diplomatic pressure that could provide crucial weeks or months of preparation time. By predicting Chinese military and maritime activity, assessing information warfare campaigns, and identifying regional realignment patterns, Ambient offers the Philippines a comprehensive solution for countering the increasingly sophisticated threat to its sovereignty and territorial integrity.

Battle-tested during the recent conflict between India and Pakistan, Ambient AI is AI-powered, predictive decision support in real-time — integrated, networked predictive decision support in real time at strategic, operational, and tactical levels.

Highlights of Ambient's recent successful predictions:

• Invasion of Ukraine 4 months in advance, accurate within a day
• Each of China's major exercises in the past 12 months, including those not announced in traditional media
• All North Korea's missile launches from December 2023 to 2024, 2 weeks in advance
• Various events of Chinese military aggression along the India-China Border

In 2023 alone, Ambient has forecast 3200 events globally out of which 2500 turned out to be correct. These forecasts are powerful.

But what is even more fundamentally useful is Ambient's ability to seeing anomalies in the making.

There is a spectrum of threats that Ambient — a continuously learning AI system — monitors and predicts. These include conflicts in the making, military aggression, political instability, space aggression, cyber aggression, terrorism, disinformation, and climate disasters. Using more than 5000 commercial and publicly available data streams covering over 240 languages with automated translation, and processes petabytes of data and trillions of datapoints per day and state-of-the-art Causal AI, Large Language Models, and Deep Learning, Ambient is an Unblinking Eye every day on 12,000 locations globally and hundreds of entities globally.

In essence, Ambient AI:

• Shows you where to look to identify and forecast threats beyond the horizon
• Saves analyst time in monitoring and maintaining custody of locations of interest for deeper I&W and to reveal deeper correlations
• Anticipates conflicts across domains, including aggression disguised as regular military operations and political instability worldwide
• Empowers you with its intelligence network effect

A networked and integrated intelligence platform with partners and allies is a key tool in the modern battlefield. This network — including Rhombus Power, Rhombus Taiwan, Rhombus Japan, and beyond — will foster unprecedented cooperation between like-minded nations, leveraging best-in-class AI to enhance collective security.

We seek an exceptional senior military or government leader to be our Rhombus Philippines Country Lead and secure full funding for Ambient AI, our AI-powered predictive intelligence platform. This role is ideally full time, but it can start as a part time role. It requires navigating the Philippines' defense establishment to communicate and demonstrate how Rhombus' proven capability will provide the Philippines crucial early warning of Chinese maritime aggression and gray zone activities, enabling optimal protection of territorial sovereignty in the West Philippine Sea.

Over the next few years, Rhombus Philippines will become Asia-Pacific's premier AI powered security intelligence hub — an ecosystem uniting government, military, academia, and technology sectors around a singular goal: preserving the Philippines' sovereignty and security through predictive advantage. You will engage directly with Secretaries, Generals, and strategic decision-makers to secure multi-year funding commitments while shaping the Philippines' approach to AI-enabled defense.

We are transforming how the Philippines anticipates and responds to threats, potentially providing months of additional preparation time. This isn't just a position — it's an opportunity to build the intelligence architecture that helps safeguard Philippine sovereignty, strengthen the rules-based international order in the Indo-Pacific, and shape regional security for decades to come.

About Frontier:

At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people, and we place them in the best companies. We have placed over 800 hires across 50 different US based startups and high growth companies.  

Client Service Member | Remote | Luxury Travel 

About Ascend 

Ascend helps founders, investors, and executives book international business and first-class flights at rates that are typically 30-80% below what you would find on a regular booking site. We combine smart, proprietary booking methods with round-the-clock personal service delivered over WhatsApp. 

We have grown from 12 to 66 people in just over a year, backed by Bessemer Venture Partners, and 5x'd our revenue year-over-year. We are at $22M+ ARR and growing fast. Our mission is to make first-class travel accessible to the people who are shaping the world. 

Our clients are founders, investors, and senior executives who expect fast, accurate, and polished service. They do not chase confirmations. They trust us to get it right every time. 

The Role 

We are looking for a Client Service Member who loves the challenge of finding the perfect flight, building a compelling quote, and delivering genuinely personal service to high-expectation travelers. 

You will own each client request from start to finish: from reading the initial message and understanding what the client actually needs, through searching for the best options, to writing a polished quote that makes their decision easy. You will work across multiple booking strategies, including award travel, loyalty program redemptions, and premium fare inventory, and you will communicate with clients in a way that always feels warm, fast, and professional. 

This is an individual contributor role. You are the person the client interacts with, and your work directly determines the quality of their experience. 

Compensation 

$700 - $1,200/month USD, depending on location and experience. 

Compensation is reviewed based on performance, with clear milestones tied to progression. 

What You'll Do 

Search and Optimization 

• Execute searches across multiple booking strategies: award travel, mileage and loyalty program redemptions, creative routing, and premium fare inventory 
• Identify the best available options for each client, combining routes, fare classes, and availability in ways that genuinely serve their goals, not just the most obvious result • Apply fare rules and availability knowledge to find solutions that are both accurate and creative
• Document complete pricing details, fare rules, and booking requirements in our workflow systems so nothing is lost in handover 

Quote Creation and Client Delivery 

• Build polished, well-structured quotes that follow Ascend's standards for tone, clarity, and formatting 
• Add clear reasoning to every quote: why this route, what the fare rules mean for the client, the pros and cons of each option, and any availability considerations they need to know about 
• Deliver quotes within SLA targets: within 5 minutes for short-haul requests and within 25 minutes for long-haul or complex itineraries 
• Present options in a way that makes the client's decision easy and confident, not overwhelming 

Client Communication 

• Acknowledge every new client message within 30 seconds so they know it is being handled 
• Maintain proactive, high-touch communication throughout the search and booking process 
• Confirm key preferences before quoting: cabin class, routing preferences, loyalty program memberships, and any flexibility on dates or connections 
• Handle follow-up questions, clarifications, and booking confirmations with professionalism and genuine warmth 

Data Accuracy and Handovers 

• Maintain 100% accuracy across all workflow systems and client records: task status, client notes, booking details, and preferences updated in real time 
• Ensure seamless handovers to the Ticketing and Trip Fulfillment teams so the client's experience does not have any gaps 
• Document all key client interactions and decisions so the team has full context at every stage 

Escalation and Quality 

• Escalate VIP, high-complexity, or time-sensitive requests to your Team Lead immediately, rather than attempting to handle them alone 
• Flag pricing anomalies, policy concerns, or system issues when you spot them • Participate in quality audits and apply feedback to continuously improve your work 

What You Bring 

Must Have

• 2+ years in travel operations, luxury hospitality, or high-touch client service where you understand what premium service actually feels like from the client's side
• Hands-on Sabre GDS experience is mandatory for this role. You must already be comfortable using Sabre for flight search and booking. This is not a skill we can train from scratch 
• Excellent written communication: your client messages are clear, professional, and feel personal, not like they came from a template 
• Strong attention to accuracy: you maintain 98%+ accuracy even when you are moving quickly across multiple requests 
• The ability to manage multiple client requests simultaneously while meeting tight response and delivery SLAs 
• A collaborative mindset: you hand off work cleanly, communicate proactively with your team, and treat handovers as a responsibility, not an afterthought 

Nice to Have 

• Experience with airline mileage programs, award travel, or loyalty points optimization • Familiarity with premium booking platforms, workflow tools, or CRM systems • Background in luxury travel agencies, premium concierge services, or high-end hospitality 
• Experience handling high-net-worth or VIP clients 
• Genuine passion for travel and for finding creative routing solutions that others miss 

You do not need to check every box. If you have 80% of the must-have skills and genuine enthusiasm to learn, we want to hear from you. 

Remote / Philippines

About the Role

We are seeking a dedicated and proactive individual to join our team as a Member Experience Representative. In this role, you will act as liaison between patients and Mochi Health, ensuring patients receive the necessary care and support they need by answering questions, resolving issues, and assisting with prescription refills. A successful candidate will have outstanding English language skills and be comfortable assisting patients on both the phone and email. 

What you’ll do

• Respond to inquiries and provide clear, accurate, and timely information to our members.
• Ensure high-quality service delivery with a focus on customer satisfaction.
• Manage inbound messaging and assist with refill cases.
• Maintain a reliable and high-speed internet connection to ensure consistent communication without interruptions.
• Collaborate with team members and communicate effectively to resolve issues.
• Performance will be monitored, and feedback will be provided to ensure consistent quality of work.

Who you are

• Prior telehealth call center experience is a strong plus 
• Spanish fluency is a strong plus 
• Headset required

Shift Availability

We are looking for agents for the following shifts.

• Team A Shift: Sunday, Monday, Tuesday, and every other Friday; 6am-6pm PT.
• Team B Shift: Wednesday, Thursday, every other Friday, and Saturday; 6am-6pm PT.

The base salary for this full-time position is $5.00 per hour. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations.

Join a high-performing team for an NYC-based custom apparel company

Fresh Prints is a New York-based custom-printed apparel company. We partner with talented students, providing them with the capital, training, and support to build apparel businesses on their campuses.

About the Role

The Finance Team manages all cash inflows and outflows at Fresh Prints. As a Collections Team Lead, you will be responsible for managing and improving the systems and performance of our receivables function.

This is a high-impact role focused on driving revenue realization and ensuring strong cash flow discipline across the business. You will own collections performance, build scalable processes, and lead a team responsible for recovering outstanding payments efficiently and professionally.

What You'll Do

As a member of our Finance Team, you're going to have wide-ranging responsibilities and goals. On a day-to-day basis, this means:

• Lead and manage a team of 2–5 Collections Associates
• Own end-to-end collections operations (inbound & outbound follow-ups, payment tracking, dispute resolution)
• Drive improvements in:
  • Set, track, and optimize team performance metrics
  • Manage customer and vendor communication for payment recovery
  • Handle escalations and resolve complex or sensitive cases
• Build and improve collections workflows, systems, and SOPs
• Collaborate cross-functionally with Finance, Sales, and Operations
• Ensure accurate reporting of daily, weekly, and monthly collections data

Requirements

• 3+ years of experience in Finance, Collections, Accounts Receivable, or Operations/Project Management in fast-paced environments
• 2+ years of experience managing a team (ideally 2 to 5 people)
• Excellent communication skills and proficiency in English (both written and verbal, especially for difficult conversations)

Core Skills: Must-Have

• Strong data orientation (Excel, dashboards, tracking metrics)
• Ability to define and track key metrics such as:
  • Collections efficiency
  • Agent productivity
  • Call volume and conversion
• Proven ability to improve processes or workflows
• Strong ownership and execution mindset
• Ability to make decisions independently and move fast

Nice-to-Have

• Experience in B2C collections or high-volume customer operations
• Exposure to CRM or ticketing tools
• Experience implementing or improving collections tools
• Background in finance, revenue operations, or customer success

Success in this Role Looks Like

• Improved collections % and recovery timelines
• Clear visibility into metrics and performance
• Scalable, efficient collections processes

Job Location: Work From Home / Remote

Working Hours: 7:00 AM - 4:00 PM EST (US Timings), Monday to Friday

Monthly Salary: Competitive salary, depending on experience

At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees.

Fresh Prints never charges any money during the hiring process. If you’re asked to pay for a job, it’s not real.

Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

Support the Pre-Order Ops Team for a a company that generates millions in revenue while working from home permanently

Fresh Prints is a New York-based custom-apparel company that helps college organizations, Greek life, campus groups, and corporate clients source and print customized products. We work with a mix of domestic wholesale suppliers and overseas manufacturers to find the right product at the right price for each client, and then decorate it with their artwork, logos, or designs.

Our Product Acquisition Team sits between the sales team and the supply chain. When a client needs a product, we find it, price it, and make the sale possible. We're looking for someone who genuinely understands fashion and apparel, not just how to search a supplier website, but how to evaluate whether a product is actually right for the customer asking for it. This is a sourcing role, but product taste and fashion awareness are just as important as operational skills.

You will help find garments and products based on client requests, often using just a reference photo. You should be comfortable identifying styles, materials, and key details, then turning those into effective searches. You’ll also help check availability and suggest similar options when needed. A background in fashion is a plus, but curiosity and a genuine interest in the industry are just as important.

For the right person, this role offers an uncapped opportunity. You will be given the space and guidance to have a tremendous impact on your role. 

What You'll Do

• Respond to product sourcing requests from the sales team, finding the best possible options across domestic suppliers and overseas manufacturers
• Evaluate recommendations not just on availability and price, but on product fit. Does this actually match what the customer wants aesthetically, demographically, and use-case wise?
• Build and maintain a supplier knowledge base covering who carries what, which brands skew trendy vs. basic vs. professional, and which supplier is the go-to for specific product types
• Conduct regular market research, studying brands, trends, and retail aesthetics to develop a strong eye for what different customer segments actually want
• Identify recurring product gaps. When the same request comes in repeatedly and we don't have a good answer, flag it and help find a solution proactively
• Document sourcing knowledge so the team can reference it instead of starting from scratch on every request
• Support outreach to new overseas manufacturers and domestic suppliers as we expand into new product categories

Must Have

• At least 1.5 years of experience in operations specific to procurement, purchasing, sourcing, or buying
• Note: We're also open to fresh graduates who are highly interested in fashion trends and details
• Experience in American fashion and apparel. You’ve had a role where you follow brands, notice trends, and can tell the difference between a product that fits a description and one that merely resembles it
• Ability to evaluate product fit by customer demographic. You think about who is buying this, what they wear, and what they would actually like, not just what category the product falls into
• Strong research instincts. You don't stop at the first option and look until you find something genuinely good
• Excellent verbal and written communication skills in English. Your responses need to be specific, confident, and actually useful to someone trying to close a sale
• Comfortable working with data and digital tools including CRM systems, knowledge bases, and spreadsheets

Nice to Have 

• Background in fashion buying, retail merchandising, or product sourcing
• Familiarity with wholesale apparel suppliers
• Experience sourcing from overseas manufacturers or platforms like Alibaba
• Knowledge of promotional products such as drink ware, bags, stationery, and accessories

What Good Looks Like in this Role

You get a request: A university sports team wants 80 units of a trendy oversized polo, budget around $4,000.

• A weak response grabs whatever shows up first on a couple of wholesale sites, something technically in the right category but wrong in fit, aesthetic, and price point for a college athlete.
• A strong response understands who the customer is, knows which suppliers actually carry the right kind of athletic apparel vs. just functional ones, checks multiple sources before recommending, and either finds something genuinely close or flags it as a gap worth solving rather than just closing the request with a mediocre answer.

That judgment, product fit, customer awareness, and honest self-evaluation of whether your recommendation is actually good, is what we are hiring for.

Why This Role Matters

• Real impact on revenue. Better product recommendations affect whether sales close
• Direct impact on Margins as any cost savings can directly increase Gross Profits
• A team where your contribution is visible and recognized along with a potential growth path into senior associate, team lead & manager
• You will be involved in building out new product categories from the ground up, for promotional products such as stickers, notebooks, bags, and more
• Exposure to both domestic wholesale and international manufacturing supply chains

Job Location: Work From Home / Remote

Working Hours: 8:00 AM - 5:00 PM EST (US Timings), Monday to Friday

Monthly Salary: Starting at $700 base (depending on experience) + $80 night shift allowance

At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees.

Fresh Prints never charges any money during the hiring process. If you’re asked to pay for a job, it’s not real.

Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.

So, what’s the role all about?

Data Engineer at NICE CXone sits between the teams that build data products and the infrastructure that runs them. We keep Snowflake environments healthy, get changes deployed safely through maintenance windows, and make sure the pipelines and systems our partners depend on stay observable and reliable. 

Your time will be split between operational work — coordinating and executing change requests, monitoring systems, supporting deployments — and project work focused on improving how we operate: better automation, cleaner alerting, more resilient processes. 

How will you make an impact?  

Release & deployment operations 

• Coordinate and execute build and release activities across multiple production regions within scheduled maintenance windows 
• Manage day-to-day operations of release pipelines, including Jenkins and GitHub Actions workflows, on behalf of data engineering teams 
• Author and manage Change Requests in ServiceNow, following CAB and CHG guidelines 
• Respond to platform alerts, investigate issues, and keep stakeholders informed 

Observability & support 

• Perform ongoing monitoring and maintenance of Snowflake environments — warehouse performance, access, and cost 
• Monitor MSK (Kafka) consumers and producers via CloudWatch; escalate or resolve anomalies 
• Keep runbooks current and contribute to post-incident reviews 
• Support data engineering teams with deployment questions and environment issues 

Improvement & automation 

• Identify and prototype improvements to DataOps processes through scripting and automation 
• Build and maintain tooling that reduces toil and improves the reliability of our release pipeline 

Day-to-Day Tech 

• Snowflake
• AWS (S3, IAM, CloudWatch, Lambda)
• Jenkins  ·  GitHub Actions 
• MSK / Kafka 
• Apache Airflow 
• Python 
• ServiceNow 
• Jira

Have you got what it takes?

• 3+ years in a DataOps, Platform Operations, or DevOps/SRE role supporting data infrastructure 
• Snowflake: hands-on with RBAC, warehouses, multi-environment administration, and SQL 
• AWS: S3, IAM, CloudWatch, Lambda — comfortable in the console and with the CLI 
• Experience defining and working within CI/CD pipelines using Jenkins and/or GitHub Actions 
• Python scripting for operational automation 
• Experience working within a formal change management process: CRs, maintenance windows, approvals 
• Clear communicator when things break — you keep stakeholders informed without being asked 
• Comfortable working async across time zones in a distributed team 
• Familiar with AI tools and comfortable using them in day-to-day work 

Nice to Have 

• Apache Airflow — DAG monitoring and operational support 
• MSK / Kafka operational experience 
• Infrastructure as Code experience — Terraform or similar 
• Prometheus & Grafana for monitoring and dashboards 

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX! 
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10730
Reporting into: Manager, Engineering, Data CX
Role Type: Individual Contributor

So, what’s the role all about?

Associate Data Engineer at NICE CXone sits between the teams that build data products and the infrastructure that runs them. We keep Snowflake environments healthy, get changes deployed safely through maintenance windows, and make sure the pipelines and systems our partners depend on stay observable and reliable. 

Your time will be split between operational work — coordinating and executing change requests, monitoring systems, supporting deployments — and project work focused on improving how we operate: better automation, cleaner alerting, more resilient processes. 

How will you make an impact?  

Release & deployment operations 

• Coordinate and execute build and release activities across multiple production regions within scheduled maintenance windows 
• Manage day-to-day operations of release pipelines, including Jenkins and GitHub Actions workflows, on behalf of data engineering teams 
• Author and manage Change Requests in ServiceNow, following CAB and CHG guidelines 
• Respond to platform alerts, investigate issues, and keep stakeholders informed 

Observability & support 

• Perform ongoing monitoring and maintenance of Snowflake environments — warehouse performance, access, and cost 
• Monitor MSK (Kafka) consumers and producers via CloudWatch; escalate or resolve anomalies 
• Keep runbooks current and contribute to post-incident reviews 
• Support data engineering teams with deployment questions and environment issues 

Improvement & automation 

• Identify and prototype improvements to DataOps processes through scripting and automation 
• Build and maintain tooling that reduces toil and improves the reliability of our release pipeline 

Day-to-Day Tech 

• Snowflake
• AWS (S3, IAM, CloudWatch, Lambda)
• Jenkins  ·  GitHub Actions 
• MSK / Kafka 
• Apache Airflow 
• Python 
• ServiceNow 
• Jira

Have you got what it takes?

• 2+ years in a DataOps, Platform Operations, or DevOps/SRE role supporting data infrastructure 
• Snowflake: hands-on with RBAC, warehouses, multi-environment administration, and SQL 
• AWS: S3, IAM, CloudWatch, Lambda — comfortable in the console and with the CLI 
• Experience defining and working within CI/CD pipelines using Jenkins and/or GitHub Actions 
• Python scripting for operational automation 
• Experience working within a formal change management process: CRs, maintenance windows, approvals 
• Clear communicator when things break — you keep stakeholders informed without being asked 
• Comfortable working async across time zones in a distributed team 
• Familiar with AI tools and comfortable using them in day-to-day work 

Nice to Have 

• Apache Airflow — DAG monitoring and operational support 
• MSK / Kafka operational experience 
• Infrastructure as Code experience — Terraform or similar 
• Prometheus & Grafana for monitoring and dashboards 

What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX! 
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10733
Reporting into: Manager
Role Type: Individual Contributor

It’s not just about the compliance; it’s about the mission!

At Career TEAM, we work to accelerate the human condition. Our award-winning portal, Career EDGE, transforms lives across the U.S.—and behind every secure experience is a cybersecurity expert like you.

We are looking for a Senior Information Security Engineer with deep experience in StateRAMP, FedRAMP, and/or TX-RAMP to take charge of our compliance efforts and champion a culture of security from code to cloud. You'll be the linchpin in our security architecture, helping to ensure Career EDGE meets the most rigorous standards for protecting government data—while working with a purpose-driven team that values innovation and impact.

Why Join Us?

By joining this incredible company, you will be:

• A founding security leader shaping how we build trust into every layer of our product.

• Play a major role in our NIST 800-53 compliance programs and our efforts to obtain and maintain a GovRAMP verified status.

• Working on a product that directly helps thousands of individuals access workforce and educational services.

• Driving continuous improvement of security controls, policies, and architecture across cloud infrastructure.

• Mentoring engineers and advising product teams on secure-by-design principles.

• Enjoy a fully remote work environment.

Your Impact on Career TEAM’s Success:

As a Senior Information Security Engineer, your focus will be both strategic and hands-on:

Security Compliance Leadership

• Lead the end-to-end process of StateRAMP readiness, gap remediation, and authorization.

• Provide guidance and oversight for FedRAMP Moderate and TX-RAMP certification efforts.

• Manage communication with third-party assessment organizations (3PAOs) and security consultants.

• Maintain the System Security Plan (SSP), POA&M, and related documentation.

Architecture & Technical Oversight

• Design and maintain secure cloud infrastructure (primarily AWS), aligned with NIST 800-53 controls.

• Implement technical safeguards for identity & access management, vulnerability management, and incident response.

• Support DevOps teams in security automation and secure CI/CD pipelines.

• Conduct risk assessments and penetration test planning and review.

Team Enablement & Policy

• Collaborate with executive leadership on security strategy.

• Develop training materials to raise internal security awareness.

• Ensure alignment between security policies and engineering practices.

What We’re Looking For:

• Located in the Philippines with night shift work hours (to overlap with U.S. team).

• Proven experience leading or significantly contributing to StateRAMP, FedRAMP, and TX-RAMP compliance efforts.

• Expertise in NIST 800-53, FIPS 199/200, and continuous monitoring frameworks.

• Hands-on experience with AWS security services (IAM, GuardDuty, CloudTrail, Security Hub, etc.).

• Strong understanding of SOC2, GovRAMP, DevSecOps practices, and cloud infrastructure.

• Exceptional written and spoken English skills.

• Bachelor's degree in Cybersecurity, Computer Science, or a related field; relevant certifications (e.g., CISSP, CCSP, AWS Security Specialty) are a strong plus.

• Bonus: Experience with audit response, SIEM tools, or zero trust architecture.

Ready to lead security for a platform that changes lives?
Apply today and help us build trust into every login, every connection, and every breakthrough.

It’s not just about the compliance; it’s about the mission!

At Career TEAM, we work to accelerate the human condition. Our award-winning portal, Career EDGE, transforms lives across the U.S.—and behind every secure experience is a cybersecurity expert like you.

We are looking for a Cloud Security Architect with deep experience in GovRAMP, FedRAMP, and/or TX-RAMP to take charge of our compliance efforts and champion a culture of security from code to cloud. You'll be the linchpin in our security architecture, helping to ensure Career EDGE meets the most rigorous standards for protecting government data—while working with a purpose-driven team that values innovation and impact.

Why Join Us?

By joining this incredible company, you will be:

• A security leader shaping how we build trust into every layer of our product.

• Play a major role in our NIST 800-53 compliance programs and our efforts to obtain and maintain a GovRAMP verified status.

• Working on a product that directly helps thousands of individuals access workforce and educational services.

• Driving continuous improvement of security controls, policies, and architecture across cloud infrastructure.

• Mentoring engineers and advising product teams on secure-by-design principles.

• Enjoy a fully remote work environment.

Your Impact on Career TEAM’s Success:

As a Cloud Security Architect, your focus will be both strategic and hands-on:

Security Compliance Leadership

• Lead the end-to-end process of GovRAMP readiness, gap remediation, and authorization.

• Provide guidance and oversight for FedRAMP Moderate and TX-RAMP certification efforts.

• Manage communication with third-party assessment organizations (3PAOs) and security consultants.

• Maintain the System Security Plan (SSP), POA&M, and related documentation.

Architecture & Technical Oversight

• Design and maintain secure cloud infrastructure (primarily AWS), aligned with NIST 800-53 controls.

• Implement technical safeguards for identity & access management, vulnerability management, and incident response.

• Support DevOps teams in security automation and secure CI/CD pipelines.

• Conduct risk assessments and penetration test planning and review.

Team Enablement & Policy

• Collaborate with executive leadership on security strategy.

• Develop training materials to raise internal security awareness.

• Ensure alignment between security policies and engineering practices.

What We’re Looking For:

• Located in the Philippines with night shift work hours (to overlap with U.S. team).

• Proven experience leading or significantly contributing to GovRAMP, FedRAMP, and TX-RAMP compliance efforts.

• Expertise in NIST 800-53, FIPS 199/200, and continuous monitoring frameworks.

• Hands-on experience with AWS security services (IAM, GuardDuty, CloudTrail, Security Hub, etc.).

• Strong understanding of SOC2, GovRAMP, DevSecOps practices, and cloud infrastructure.

• Experience with audit responses

• Exceptional written and spoken English skills.

• Bachelor's degree in Cybersecurity, Computer Science, or a related field; relevant certifications (e.g., CISSP, CCSP, AWS Security Specialty) are a strong plus.

• Bonus: SIEM tools or zero trust architecture.

Ready to lead security for a platform that changes lives?
Apply today and help us build trust into every login, every connection, and every breakthrough.

Department Description

Service Operations is a core function within Palmetto’s Service and Asset Management organization, responsible for post-PTO service and maintenance across the residential solar asset lifecycle. The team ensures system performance, reliability, and customer satisfaction by managing service requests from intake through resolution. This includes remote troubleshooting, site visit coordination, and field execution through both in-house technicians and a national network of service partners. 

Service Operations plays a critical role in protecting asset performance and optimizing the cost of service at scale. Our focus is to resolve issues quickly, efficiently, and with high quality—balancing speed, cost, and customer satisfaction while supporting the long-term performance of the assets we manage.

Location

This position will be based remotely in the Philippines. 

Reporting

This position will report to the Service Operations Team Lead.

Summary of Role 

The Technical Support Specialist is responsible for monitoring system performance and resolving service issues through remote troubleshooting across Palmetto’s residential solar portfolio.

This role is the first line of defense in identifying and addressing system underperformance, using monitoring tools, diagnostics, and customer interaction to resolve issues without requiring a site visit whenever possible.

Technical Support Specialists are accountable for quickly identifying root causes, executing effective troubleshooting steps, and determining when escalation to a site visit is necessary. They play a critical role in optimizing service timelines, reducing cost of service, and ensuring a seamless customer experience.

Strategic & Tactical

• Monitor system performance across the residential solar portfolio, proactively identifying underperforming or non-producing systems through alerting and diagnostic tools.
• Triage and investigate service cases, validating issues and determining appropriate troubleshooting paths based on system data and known failure modes.
• Execute remote troubleshooting steps to resolve system issues, including inverter resets, communication troubleshooting, and guiding homeowners through required actions.
• Maximize remote resolution by identifying and applying effective solutions, minimizing unnecessary site visits.
• Communicate clearly and empathetically with homeowners to explain issues, guide troubleshooting steps, and set expectations for resolution.
• Accurately document all troubleshooting steps, findings, and outcomes within Salesforce to ensure clear case history and enable downstream coordination if needed.
• Escalate unresolved or complex issues to Service Project Coordinators with clear, complete context, including validated scope and recommended next steps.
• Manage and prioritize service queues to ensure all cases are addressed within defined SLA timelines.
• Identify trends, recurring issues, and failure patterns across the portfolio, contributing insights to improve monitoring, processes, and product performance.
• Collaborate cross-functionally with Service Operations, Product, and Engineering teams to improve alert quality, reduce false positives, and enhance troubleshooting workflows.
• Participate in root cause analysis and continuous improvement initiatives to increase remote resolution rates and reduce overall service cost.

Qualifications

• BS/BA is preferred.
• 2+ years of experience in technical support, customer support, or operations in a high-volume environment.
• Strong troubleshooting and problem-solving skills, with the ability to diagnose issues using data and structured thinking.
• Ability to quickly learn and navigate monitoring platforms, CRM systems, and technical tools (Salesforce experience preferred).
• Strong communication skills, with the ability to explain technical concepts clearly to non-technical customers.
• Attention to detail in documenting cases, troubleshooting steps, and outcomes.
• Ability to manage multiple cases simultaneously while maintaining SLA performance.
• Proactive, resourceful, and comfortable operating in a fast-paced, evolving environment.
• Experience in residential solar, electrical systems, or field service environments is preferred.
• Familiarity with OEM monitoring platforms (e.g., Enphase, SolarEdge) is preferred.
• Spanish proficiency is a plus.

Success Defined

Success in this role is measured by the ability to resolve issues quickly and accurately through remote troubleshooting, while ensuring high-quality case handling and seamless escalation when required.

• Remote Resolution Rate & Timeline
  • Achieve target remote resolution rate while maintaining a fast median time to resolution, minimizing the need for site visits and reducing overall service timelines.
• Troubleshooting Quality & Escalation Accuracy
  • Consistently identify root causes and execute effective troubleshooting steps, with clear, complete escalations that enable efficient downstream coordination and minimize rework.
• Queue Management & SLA Adherence
  • Maintain strong performance against SLA targets by effectively prioritizing and managing case queues, ensuring timely response and resolution across all service requests.

The opportunity

The Paid Social Specialist will join TechnologyAdvice’s Paid Media team and focus on building, managing, and optimizing paid social advertising campaigns that drive high-intent B2B technology buyers to our owned properties. This role exists to deepen the team’s specialization in paid social channels as our paid media program continues to scale across multiple platforms.

You will work closely with the Associate Director of Paid Media, the Paid Social Strategist, and other team members to support and execute campaign initiatives across Meta, LinkedIn, and additional social platforms. This is a hands-on role responsible for campaign builds, audience development, performance optimization, reporting, and experimentation. The ideal candidate brings strong platform expertise, analytical thinking, and the ability to manage campaigns at scale while continuously improving performance and ROAS.

Employment Level : Mid-Level

Employment Type: Full-time

Location: Philippines 

Working Hours: 9pm to 6am PHT (APR-OCT) or 10pm to 7am PHT (NOV-MAR)

What you'll do

• Build, launch, and manage paid social campaigns across platforms, including Meta (Facebook/Instagram), LinkedIn, TikTok, Quora, Reddit, and other social channels.
• Develop and refine audience targeting strategies, including core audiences, lookalikes, and retargeting segments using first-party data and platform signals.
• Monitor campaign performance and adjust bidding strategies, budgets, targeting, and creative to improve efficiency and increase return on ad spend (ROAS).
• Collaborate with marketing, creative, analytics, and engineering teams to ensure accurate tracking, event implementation, and campaign measurement.
• Manage creative requests and coordinate with design teams to produce ad assets that meet platform requirements and campaign objectives.
• Analyze campaign performance using social ad platforms, Google Analytics, and reporting tools such as Looker Studio or Tableau.
• Prepare performance summaries and reporting dashboards to communicate campaign insights and results to internal stakeholders.
• Identify opportunities to scale high-performing campaigns and improve underperforming segments through testing frameworks and optimization strategies.
• Stay current on platform updates, new ad formats, automation features, and industry trends in paid social advertising.
• Contribute to the ongoing expansion of our paid media initiatives by testing new channels, audiences, and creative approaches.

Who you are

• 3 - 5 years of hands-on experience building and managing paid social campaigns, specifically within Meta Ads and LinkedIn Ads.
• Experience managing campaigns with meaningful budgets (ideally $50K–$100K+ per month) and optimizing toward performance metrics such as ROAS and revenue.
• Strong working knowledge of paid social campaign structure (campaigns, ad sets, targeting, ads) and optimization levers, including bidding strategies, audience segmentation, and creative testing.
• Comfortable analyzing performance data and translating insights into actionable optimizations that improve campaign results.
• Experience working with analytics and reporting tools such as Google Analytics, Looker Studio, Tableau, or similar platforms.
• Familiarity with additional paid social channels such as TikTok, Quora, or Reddit is a plus.
• Ability to manage multiple campaigns simultaneously in a fast-paced marketing environment.
• Comfortable working with cross-functional teams, including marketing, creative, BI, engineering, and product stakeholders.
• Available to work U.S. business hours (Philippines night shift schedule).
• Access to a reliable laptop, a stable internet connection, and backup power or connectivity.

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive.  The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **

What we offer you

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
• Remote-First Culture: Work from the comfort of your home.
• Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.
• Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.
• Healthcare: Healthcare reimbursement to help ensure you are covered.
• De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.
• Wellness Perks: Access the Headspace app to support your well-being.
• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.

The opportunity

Are you looking for a great career with a growing company where you can make an impact and be part of an exciting team? If you are passionate about technology and interested in joining a team of collaborative colleagues who respectfully and courageously seek to challenge the status quo, you’ve found the right place. We are looking for people who enjoy creating tools to automate processes and are passionate about finding solutions to difficult problems.

We are looking for a DevOps Engineer II to join our team. We have an “always learning” culture driven to improve both as individuals and as a team. We are a Scrum-based Agile team that strives to deliver business value quickly. Our ideal candidate must maintain a high level of ownership and see assignments through to completion.

We containerize and deploy a microservice architecture – with a technology stack that includes languages like Python, PHP, and Vue.js. – using Kubernetes (EKS) on AWS. We use MySQL, Redshift, and Redis for databases and caching. We use GitHub Actions and ArgoCD for our CI/CD pipeline. We use Cloudflare for our CDN/WAF. Do you love IaC? Because we do and use Terraform/OpenTofu to create infrastructure.

You will be responsible for engineering support, service delivery, reliability, scalability, monitoring, and creating some of our infrastructure-as-code, just to name a few key responsibilities.

Employment Level: Pro 2 - Mid-Level I   

Employment Type: Full-Time (Contract-to-Hire: 2-week evaluation period)

Location: Philippines 

Working Hours: 4 pm to 1 am PHT (Preferred 9 pm to 6 am PHT during the first 1-2 months of onboarding) 

What you'll do

• Support the Engineering teams in whatever way possible for them to be successful.
• Help with the day-to-day administration of live production systems to “keep the lights on”.
• Improve, as well as maintain, processes that utilize containerization and orchestration technologies such as Docker and Kubernetes to help us standardize and scale systems.
• Deploy and maintain critical applications on cloud-native microservices architecture.
• Design, implement, and maintain secure automation solutions for various environments.
• Increase the sophistication of our observability and alerting/escalation processes.
• Manage our continuous integration and delivery pipeline to maximize efficiency.
• Implement industry best practices for system hardening / monitoring as well as configuration management.
• Continuously evaluate existing systems for industry standards and make recommendations for improvement.
• Keep up to date on modern technologies and trends, and advocate for their inclusion within products when it makes sense.
• Help define, document, evolve, and evangelize high engineering standards and best practices across multiple areas.

Who you are

• Minimum of 2 years in a Technology role with at least 1 year experience working in a DevOps position.
• Strong experience with Linux, Kubernetes, Terraform, GitHub Actions, and Cloud systems.
• Strong programming skills in one or more scripting languages.
• Experience with AWS. And GCP experience is a plus.
• Experience with CI/CD implementation tools and understanding of CI/CD best practices.
• Experience with Infrastructure as Code (IaC) and understanding of IaC best practices.
• Ability to learn and apply new technologies through self-learning.
• Ability to retain and protect confidential material.
• Ability to thrive in a reactive environment.
• Excellent time management and planning skills are essential.
• Previous Software Engineering experience is a plus.
• Must have a working laptop/pc and internet and back-up connection
• Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive. The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **

What we offer you

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
• Remote-First Culture: Work from the comfort of your home.
• Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.
• Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.
• Healthcare: Healthcare reimbursement to help ensure you are covered.
• De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.
• Wellness Perks: Access the Headspace app to support your well-being.
• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.

The opportunity

As a Senior Data Analyst on the Business Intelligence team at TechnologyAdvice, you’ll turn complex data into insights that drive smarter decisions across marketing, sales, product, and operations. You’ll build dashboards, develop custom analytics, and deliver reports that shape our strategy and help connect technology buyers with the right solutions. We’re looking for someone who’s detail-oriented, curious, technically skilled, and enjoys solving business problems with data.

Employment Level: Pro 4 - Senior 

Employment Type: Full-time

Location: Philippines 

Working Hours: 9pm to 6am PHT (APR-OCT) or 10pm to 7am PHT (NOV-MAR)

What you'll do

• Build and maintain dashboards and data tools to support business goals.
• Deliver ad hoc analyses that explain trends and assess performance.
• Conduct statistical analysis to uncover actionable insights.
• Design and analyze A/B tests and controlled experiments.
• Create predictive models to support forecasting and goal-setting.
• Collaborate with engineering on data pipelines and reporting logic.
• Work across cloud data platforms and BI tools to meet stakeholder needs.
• Partner with internal teams to understand business challenges and provide data-driven solutions.
• Identify gaps in data collection and help improve data quality and integration.
• Clean and transform raw data for use in reporting and analysis.

Who you are

• 4–6 years of analytics experience, ideally in a digital or tech-driven business.
• Bachelor's or Master's in Data Science, Business Analytics, Statistics, or related field.
• Strong SQL skills and experience working in cloud data warehouses (Snowflake, Redshift, or BigQuery).
• 2+ years of experience with BI tools like Tableau, Power BI, or Looker.
• Familiarity with Google Analytics, Tag Manager, and A/B testing tools.
• Strong problem-solving skills and ability to explain data insights to non-technical audiences.
• Experience using AI to streamline analytics work is a plus.
• Experience with data integration tools like Hevo or Fivetran is also a plus.
• Clear communication, team collaboration, and a passion for data.
• Must have a working laptop/pc and internet and back-up connection.
• Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward.

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive.  The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **

What we offer you

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
• Remote-First Culture: Work from the comfort of your home.
• Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.
• Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.
• Healthcare: Healthcare reimbursement to help ensure you are covered.
• De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.
• Wellness Perks: Access the Headspace app to support your well-being.
• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.

The opportunity

The Newsroom Content Editor acts as the editorial quality owner of our tech and AI news coverage, publishing news content across TechnologyAdvice’s digital media properties. Assigns content to freelancers and staff writers; edits assigned content to meet topic, division, and company standards; tracks traffic and revenue metrics and contributes to editorial strategy conversations.Reporting to the managing editor, this role does not include people management responsibilities.

Employment Level: Mid Level 

Employment Type: Full Time

Location: Philippines 

Working Hours: 4:00pm to 1:00am PHT or 9:00pm to 6:00am PHT

What you'll do

Content Execution:

• Performs all levels of editing (developmental, fact-checking, and copy editing)
• Provides written edits and feedback to staff writers and freelance writers
• Edits articles to newsroom standards and to succeed with Google Discover and Google News algorithms
• Writes new articles as needed
• Ensures all published content aligns with the site’s audience, mission, and vision
• Regularly evaluates story quality to identify areas for improvement

Strategy & Planning:

• Pitches article ideas and content updates
• Keeps abreast of topic news, market competitors, and audience needs and guidelines
• Contributes to editorial runway content planning and execution

Leadership & Collaboration:

• Collaborates with cross-functional teams on content initiatives
• Supports topic leads
• Support other topic, division, or site projects as assigned by manager

Who you are

• Five years of experience writing and editing news, ideally in the B2B space or covering technology in a newsroom environment
• Working familiarity with technology products and vendors and how they impact governance, ethics, consumer and enterprise needs, etc…
• Experience working with generative AI tools for writing and editing
• A portfolio demonstrating writing and editing proficiency
• A degree in Journalism, English, Technical Writing, Publishing, Communication, or Writing is preferred
• Superior copyediting and proofreading abilities and a strong familiarity with American English spelling conventions
• Strong interpersonal skills and the confidence to engage with highly experienced writers and freelancers 
• Superb research skills and a strong desire to learn, investigate, and problem solve
• The ability to handle multiple projects and deadlines, manage time well, and edit a high volume of high-quality work
• Knowledge of Google News and Google Discover publishing platforms and experience writing and editing for them
• Eagerness to collaborate and a willingness to learn
• Must have a working laptop/pc and internet and back-up connection
• Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive.  The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **

What we offer you

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
• Remote-First Culture: Work from the comfort of your home.
• Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.
• Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.
• Healthcare: Healthcare reimbursement to help ensure you are covered.
• De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.
• Wellness Perks: Access the Headspace app to support your well-being.
• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.

The opportunity

The IT Support Lead for APAC will play a crucial role in guiding and managing the IT team, ensuring the efficient delivery of services and support. This position involves overseeing technical projects, troubleshooting issues, and maintaining robust network security. Additionally, the IT Team Lead will collaborate with other departments to align IT strategies with overarching business goals, fostering seamless integration and optimal performance across the organization. You must have 2+ years of experience as a Team Leader or Manager to succeed in this role.

Employment Level: Team Lead

Employment Type: Full Time

Working Hours: 4:00 pm PHT to 1:00 am PHT

What you'll do

• Oversee daily activities, including ticket management and strategic projects, ensuring smooth operations.
• Facilitate seamless communication and collaboration between IT teams in the APAC region and the United States, streamlining processes and enhancing efficiency.
• Configure networks, manage Google Workspaces and provide end-user support. Refine onboarding and offboarding procedures to ensure employees are productive from day one.
• Champion security improvements, securing hardware and systems while providing daily hands-on support to users and the team to meet business goals.
• Maximize vendor value and impact by managing new and existing vendor relationships. Handle hardware procurement logistics, shipping/receiving, and repairs/upgrades for APAC staff, ensuring optimal operational efficiency.

Who you are

• Must have 2+ years of experience as an IT Team Leader or Manager.
• 4+ years of IT experience with exposure to various facets of IT, including end-user support, security, networks, remote environments, and access management.
• 1+ year of managerial or project leadership experience.
• Previous IT logistics experience in the Philippines or within the APAC region is preferred.
• Experience in a SaaS-centric environment utilizing Office 365 or Google Workspace, Slack, MDMs, and other cloud management tools to support 400+ team members.
• Background in supporting both Mac and Windows environments for end-users.
• Ability to think creatively and anticipate challenges without requiring additional supervision.
• Excellent verbal and written communication skills, suitable for both technical and non-technical audiences.
• Organized and detail-oriented.
• Ability to multitask effectively.
• Capability to make decisions under pressure with little or no supervision.
• Relevant certifications such as CompTIA A+, Cloud+, or Security+ are preferred.
• Experience in Information Security, including certifications like CISM or CISSP, is preferred.
• Must have a working laptop/pc and internet and back-up connection
• Agile professional who excels in a fast-paced environment and thrives on continuously pivoting strategies to drive business needs forward

**The duties and responsibilities listed above describe the post as it is in general terms and are not definitive.  The job holder is expected to accept any reasonable alterations that may from time to time be necessary. **

What we offer you

• Career Growth: Advance with mentorship programs, leadership academies, and opportunities to shape company culture and DEI initiatives.
• Flex Fridays: Adjust your 40-hour week to enjoy a full or half day off on Fridays.
• Remote-First Culture: Work from the comfort of your home.
• Paid Time Off: Enjoy 14 days of annual paid time off, plus all regular Philippine government-declared holidays to unwind and recharge. Plus 5 additional days after 1 year.
• Comprehensive Coverage: Full enrollment in Philippine statutory benefits: SSS, PhilHealth, and HDMF.
• Healthcare: Healthcare reimbursement to help ensure you are covered.
• De Minimis Allowance: Enjoy a monthly rice subsidy, following government guidelines.
• Wellness Perks: Access the Headspace app to support your well-being.
• Speaker Series Bonus: Present in our monthly speaker series and earn a bonus.

#LI-Remote

Work authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the Philippines at hire and must maintain authorization to work in the Philippines throughout their employment with our company.

About The Position:

As a Sr Human Resource Associate, within our Regional Shared Service Centre you will join a fast-growing company and will have responsibility for supporting professionals we engage on behalf of our client. You will assist in the management of the back-end HR, Payroll, and legal service providers that support the infrastructure of our international entities. We are looking for someone with global exposure and experience throughout APAC & UAE.

Please note: this is a 9 month fixed term contract and we are ideally looking for someone who can start immediately

What you will do:

• Support key employee life cycle processes such as onboarding of new professionals, professionals' data management, absence managements, visa renewals. transfers, offboarding of professionals.
• Preparing HR documentation, i.e. employment contracts, employment contract amendments, HR policies, benefits enrollment documentation, payroll enrollment documentation, country-specific onboarding guides,employment certificates, certification of termination
• Organize and maintain employee records via our proprietary Platform: input, update and maintain customer & professional personal data, process various forms related to documenting human resources activities such as new hire, change of status, benefits, terminations, etc.
• Benefits administration on behalf of customers & professionals including collaboration with broker/insurer for professionals’ benefits enrollments.
• Provide payroll data, including time and expense details, to support payroll administration, working in close coordination with the payroll team and Local Payroll Provider.
• Carry out audits and checks on data changes to ensure accurate and timely payment for the professionals
• Participation in the continuous improvement of HR processes and assist in maintaining standard operating procedures and policies up to date
• Communicate effectively both verbally and in written form with professionals and our customers to explain and resolve queries and concerns (via email, and other means of communication)
• Ensure service excellence by following and committing to the established SLAs and SOPs
• Communicate and liaise with GP partners/vendors, including insurance vendors, local service providers, local payroll providers, pension providers ensuring strong collaboration and seamless coordination including internal teams in GP.
• First point of contact for professionals& customers during the onboarding and offboarding process

What we are looking for:
Minimum Requirements

• 2-5 years of HR operations experience (SSC experience desirable)
• Detailed knowledge of HR Procedures and policies
• Experience working within a Shared Services
• Basic knowledge of labor legislation throughout APAC & UAE region will be an added advantage
• Excellent customer service skills.
• Proficient in both written and verbal English with the ability to articulate clearly and effectively in various communication settings. 
• Literacy with MS Office 
• Possess a proactive 'test-and-learn' mindset; capable of quickly mastering and deploying new AI features and platforms due to fast pace environment. 
• Demonstrated AI literacy with the ability to integrate generative AI tools (e.g.,Gemini, Notebook LM) into daily workflows to increase efficiency and output quality. 
• Resourceful, problem-solving abilities with a focus on identifying and/or resolving issues effectively.
• Experience in stakeholder management, including building positive relationships with both internal and external stakeholders.
• Demonstrating strong self-motivation, attention to detail, and time management skills
• Ability to work in an international team composed of team members in different locations and from different cultures and backgrounds.
• Flexibility to accommodate different time zones based on customer and professional needs.

Preferred Qualifications

• Knowledge and experience in handling offboardings will be an added advantage.
• Proficiency in local languages such as Mandarin, Vietnamese, Korean, Japanese, or Thai would be considered an additional advantage.