Registered Veterinary Technician

5280 Veterinary Care is hiring a full-time Registered Veterinary Technician to provide skilled care to our patients and exceptional service to our clients. Our ideal candidate has experience in animal care, client communication, and veterinary procedures, with a passion for improving the lives of pets and their owners.

What to Expect as an RVT with 5280 Veterinary Care

At 5280 Veterinary Care, we believe our RVTs are an essential part of delivering exceptional patient care and creating an outstanding client experience. We are committed to supporting your professional growth, personal well-being, and long-term career success through a comprehensive benefits and support package, including:

• License reimbursement
• Continuing education assistance and CE pay
• Professional development opportunities
• Uniform allowance
• 401(k) with company matching
• Health insurance
• Vision insurance
• Dental insurance
• Paid time off and flex time for holidays
• Employee discount
• Employee Assistance Program (EAP)

Beyond benefits, you can expect to work alongside a collaborative, supportive team that values your skills, encourages continued learning, and genuinely appreciates the important role RVTs play in veterinary medicine. We also see a wide variety of fun, unique, and challenging cases, offering opportunities to continually expand your knowledge and hands-on experience while keeping each day exciting and rewarding.

Salary: $29-$32/hr. based on experience and skill set.

Schedule: Flexible. Surgery flex shifts are usually 7 a.m.- 6:30 p.m. 

Key Responsibilities: 

• Client Communication: Provide status updates for hospitalized patients, home care instructions, pre- and post-op instructions, and medication administration guidance. Address client medical questions with confidence and direct complex inquiries to veterinarians.
• Client Education & Support: Educate clients on preventative medicine, wellness care by age, vaccine requirements, laboratory procedures, and support hospital financial policies by preparing estimates and discussing financial commitments.
• Customer Service: Greet clients, escort them and their pets into exam rooms, ensure smooth transitions to the front desk, and promote the practice’s products, programs, and services.
• Animal Handling & Care: Restrain animals safely and compassionately, assist veterinarians in medical, surgical, and dental procedures, prepare patients for surgery, administer anesthesia, monitor patients during surgery and recovery, and administer fluids.
• Facility & Equipment Maintenance: Properly care for all surgical materials, maintain hospital equipment and inventory, and ensure the surgery room, ICU area, exam rooms, and treatment areas are prepared and maintained.
• Record Keeping: Maintain accurate and detailed patient records using a paperless medical record system, ensuring all procedures, vaccinations, and notes are documented for proper billing.
• Pharmacy Assistance: Assist with dispensing medications as directed by the veterinarian, prepare prescription labels, and appropriately package medication.
• Safety & Technical Skills: Follow DEA, OSHA, and hospital safety guidelines; administer SQ, IM, and IV injections; perform laboratory tests, radiographs, and electrocardiograms; place IV catheters; perform emergency treatments such as bleeding control and external cardiac massage.

Qualifications:

• Registered as a Veterinary Technician (RVT).
• Also open to new graduates from an accredited vet tech program.
• Ability to handle animals safely and compassionately.
• Knowledgeable about common disease states and able to alert veterinarians to changes in patient conditions.
• Familiarity with DEA, OSHA, and hospital safety guidelines.

About 5280 Veterinary Care

At 5280 Veterinary Care, we are committed to providing our doctors and medical team with the tools, technology, and support they need to deliver exceptional patient care and high-quality medicine. We pride ourselves on strong client communication, compassion, teamwork, and creating a positive experience for both our patients and clients.

Our culture is one of our highest priorities. We are an inclusive, progressive, and supportive team that believes in backing one another and maintaining a respectful, collaborative workplace environment. We are fortunate to have an amazing client base and consistently see a wide variety of interesting and rewarding cases that keep our team engaged, learning, and excited about veterinary medicine.

With our newly expanded facility and continued growth as a hospital, 5280 Veterinary Care is a place where veterinary professionals can grow their skills, feel valued, and genuinely enjoy the work they do every day.

Registered Veterinary Technician

5280 Veterinary Care is hiring a full-time Registered Veterinary Technician to provide skilled care to our patients and exceptional service to our clients. Our ideal candidate has experience in animal care, client communication, and veterinary procedures, with a passion for improving the lives of pets and their owners.

What to Expect as an RVT with 5280 Veterinary Care

At 5280 Veterinary Care, we believe our RVTs are an essential part of delivering exceptional patient care and creating an outstanding client experience. We are committed to supporting your professional growth, personal well-being, and long-term career success through a comprehensive benefits and support package, including:

• License reimbursement
• Continuing education assistance and CE pay
• Professional development opportunities
• Uniform allowance
• 401(k) with company matching
• Health insurance
• Vision insurance
• Dental insurance
• Paid time off and flex time for holidays
• Employee discount
• Employee Assistance Program (EAP)

Beyond benefits, you can expect to work alongside a collaborative, supportive team that values your skills, encourages continued learning, and genuinely appreciates the important role RVTs play in veterinary medicine. We also see a wide variety of fun, unique, and challenging cases, offering opportunities to continually expand your knowledge and hands-on experience while keeping each day exciting and rewarding.

Salary: $29-$32/hr. based on experience and skill set.

Schedule: Flexible. Surgery flex shifts are usually 7 a.m.- 6:30 p.m. 

Key Responsibilities: 

• Client Communication: Provide status updates for hospitalized patients, home care instructions, pre- and post-op instructions, and medication administration guidance. Address client medical questions with confidence and direct complex inquiries to veterinarians.
• Client Education & Support: Educate clients on preventative medicine, wellness care by age, vaccine requirements, laboratory procedures, and support hospital financial policies by preparing estimates and discussing financial commitments.
• Customer Service: Greet clients, escort them and their pets into exam rooms, ensure smooth transitions to the front desk, and promote the practice’s products, programs, and services.
• Animal Handling & Care: Restrain animals safely and compassionately, assist veterinarians in medical, surgical, and dental procedures, prepare patients for surgery, administer anesthesia, monitor patients during surgery and recovery, and administer fluids.
• Facility & Equipment Maintenance: Properly care for all surgical materials, maintain hospital equipment and inventory, and ensure the surgery room, ICU area, exam rooms, and treatment areas are prepared and maintained.
• Record Keeping: Maintain accurate and detailed patient records using a paperless medical record system, ensuring all procedures, vaccinations, and notes are documented for proper billing.
• Pharmacy Assistance: Assist with dispensing medications as directed by the veterinarian, prepare prescription labels, and appropriately package medication.
• Safety & Technical Skills: Follow DEA, OSHA, and hospital safety guidelines; administer SQ, IM, and IV injections; perform laboratory tests, radiographs, and electrocardiograms; place IV catheters; perform emergency treatments such as bleeding control and external cardiac massage.

Qualifications:

• Registered as a Veterinary Technician (RVT).
• Also open to new graduates from an accredited vet tech program.
• Ability to handle animals safely and compassionately.
• Knowledgeable about common disease states and able to alert veterinarians to changes in patient conditions.
• Familiarity with DEA, OSHA, and hospital safety guidelines.

About 5280 Veterinary Care

At 5280 Veterinary Care, we are committed to providing our doctors and medical team with the tools, technology, and support they need to deliver exceptional patient care and high-quality medicine. We pride ourselves on strong client communication, compassion, teamwork, and creating a positive experience for both our patients and clients.

Our culture is one of our highest priorities. We are an inclusive, progressive, and supportive team that believes in backing one another and maintaining a respectful, collaborative workplace environment. We are fortunate to have an amazing client base and consistently see a wide variety of interesting and rewarding cases that keep our team engaged, learning, and excited about veterinary medicine.

With our newly expanded facility and continued growth as a hospital, 5280 Veterinary Care is a place where veterinary professionals can grow their skills, feel valued, and genuinely enjoy the work they do every day.

#LVTECH 

We’re looking for a remote Specialty Pharmacy Care Coordinator to help us make specialty medications more accessible and affordable for patients. Keep reading to learn more about the role, our team and why House Rx is the right next step in your career. 

About the Role

As a pivotal member of the House Rx team, you will work closely with specialty care clinics and the House Rx team to improve the specialty pharmacy experience for patients and their caregivers. 

What You’ll Do

• Complete prior authorizations
• Source financial assistance on behalf of patients
• Process pharmacy claims
• Coordinate medication dispensing and shipping
• Dispensing functions including medication ordering, labeling and ensuring proper verification is complete
• Improve the patient experience by answering questions and requests via phone
• Act as a liaison between the patient, their provider and the pharmacist

About You

• You have mastered all the core pharmacy technician skills, such as processing claims and dispensing medications, and are ready to expand your career
• You are comfortable engaging with patients, providers, and all members of the care team both in-person and over the phone
• You have experience navigating specialty medication benefits investigation, prior authorization, and financial assistance
• You are excited about working in a start-up environment and helping to build workflows and processes from the ground up
• You enjoy learning new technologies and are proficient in some common pharmacy software systems (QS1, ComputerRx, PioneerRx, WAM, etc). Bonus points if you have worked in EMR systems (EPIC, Cerner, NextGen, etc) or specialty pharmacy systems (Therigy, Asembia1, ScriptMed, etc)
• You are familiar with specialty medications, including medications used in autoimmune, endocrinology, and oncology. Willingness to learn therapeutic areas you are not familiar with is great
• You are a creative problem solver interested in positively impacting each patient’s pharmacy experience
• You are an initiative taking individual contributor who can also promote teamwork and collaboration amongst colleagues 
• Pharmacy technician, licensed practical nurse or similar licensure as may be required in the applicable state
• Technician registration or licensure in State of employment, national certification as CPhT is preferred

Excited about the opportunity, but worried you don’t meet all the requirements? Apply anyway, and give us both the chance to find out.

Expected Hourly Rate:  $25/hr - $32/hr

This range represents the low and high end of the anticipated base salary/wage. The actual base salary/wage will depend on several factors, including experience, knowledge, and skills. Actual compensation packages may include other elements equity, paid time off and benefits.

Why You Should Join Our Team

A career at House Rx offers the chance to work with a talented group of entrepreneurs, healthcare professionals, and technology builders who are passionate about improving specialty care and making it easier for patients to access the medication that they need.

At House Rx, we strive to build and maintain an environment where employees from all backgrounds are valued, respected and have the opportunity to succeed. You'll find a culture that supports open communication, embracing failure as a learning opportunity, and always being open to new ideas—no matter how radical.  We’re committed to creating a positive and collaborative culture to achieve our mission, all while supporting our team members in all aspects of their lives—at home, at work and everywhere in between. 

In particular, we offer:

• Paid time off
• Generous parental leave 
• Comprehensive healthcare, vision and dental benefits
• Competitive salary and equity stake

We’re backed by forward-thinking investors committed to transforming healthcare, including Bessemer Venture Partners, First Round Capital, LRV Health, NEA, TownHall Ventures, Khosla Ventures, Maverick Ventures, 1984.vc, and Character.

Job Title: Pharmacy Technician – Dispensary & Wards
Banding: Band 4
Location: Lister Hospital
Start Date: ASAP
Duration: Ongoing
Hourly Rate: £16-18 per hour
Working Hours: Monday to Friday (rotating shifts: 8:30am–4:30pm, 9:00am–5:00pm, 11:00am–7:00pm, with occasional Saturdays approximately once per month)

Job Overview

Pulse is currently seeking a reliable and motivated Band 4 Pharmacy Technician to join the pharmacy team at Lister Hospital in Chelsea. This role offers a great opportunity to support both dispensary and ward-based services within a busy hospital environment.

The successful candidate will be required to work across a variety of shift patterns and may support ward-based duties if they have the relevant experience. Hospital experience is preferred, though candidates from community or outpatient backgrounds will also be considered.

Key Responsibilities

• Support dispensary operations including dispensing and labelling of medicines.
• Assist with ward-based pharmacy services where applicable.
• Work collaboratively with pharmacists and wider healthcare teams.
• Ensure accurate record keeping and adherence to SOPs.
• Contribute to safe, efficient, and patient-centred pharmacy services.

Qualifications and Experience

• Registered Pharmacy Technician with the General Pharmaceutical Council (GPhC).
• Previous pharmacy experience essential (hospital preferred).
• Experience in dispensary and/or ward-based roles desirable.
• Ability to work flexible shift patterns.
• Strong communication and organisational skills.

Why Choose Pulse?

From the moment you register with Pulse, our focus is entirely on you. Our specialist recruitment consultants understand your profession and are committed to finding the right opportunities to match your skills and aspirations. With exclusive access to roles across the UK, we offer a personalised and supportive recruitment experience that puts your career first.

How to Apply

If you’re interested in registering with Pulse, learning more about this role, or exploring additional opportunities, we’d love to hear from you. Please apply using the link below.

Reasonable Adjustments

If you have a disability or require any reasonable adjustments during the recruitment process or within the workplace, please let us know as early as possible. We are committed to providing the support you need throughout your journey with us.

International Recruitment Notice

Please note that we are unable to accept applications from individuals residing in countries listed on the Red or Amber list of the Code of Practice for the International Recruitment of Health and Social Care Personnel in England, as defined by the World Health Organisation (WHO) Workforce Support and Safeguard List.

Job Purpose:

The successful candidate will provide integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care through the delivery of a full continuum of medication adherence support. We are seeking a highly motivated, self-starter who is looking for an exciting career path with a fast-growing company in the specialty pharmacy management services.  Candidates MUST be registered as a technician with the State of employment.

Job Duties:

• Interpret and enter prescriptions.
• Clarify prescription orders with pharmacist and/or clinician as appropriate.
• Label and fill prescriptions for the pharmacist to verify.
• Perform pharmaceutical calculations.
• Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
• Identify and assembling supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids.
• Prepares medication for delivery to patients and departments.
• Answers, resolves, and triages inbound inquiries.
• Provides outbound therapy/medication adherence check-ups.
• Secures refill prescriptions.
• Resolves insurance related issues and assists patients with various forms of financial assistance.
• Maintains pharmacy inventory including drug ordering and receiving.
• Communicate directly with patients over the phone to assist them in the awareness of their medications.
• Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up.
• Manage, organize, and update relevant data using database applications.
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
• Identify trends, resolves problems; recommend improvements; implements change.
• Actively participates in process improvement initiatives.
• Acts as a value-added business partner to stakeholders throughout the organization.
• Protects organization's value by keeping information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Other duties as assigned

Skills:  strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other database programs and able to extract relevant information; strong organizational and interpersonal skills a must

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator

Other:  energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

 Experience/ Education:

Required Licensure/Certification:  We are seeking experienced pharmacy technicians who are registered with the State of employment.  Should certification need to be obtained for a particular state or updated at the time of employment, the applicant will commit to obtaining the required certification within a mutually agreed upon timeframe.  Continued employment is contingent upon meeting these requirements.

Years of Experience: 6 months or more of experience as a Pharmacy Technician

Education: High school diploma or GED required

Job Purpose:

The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services.  We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required. Critical to this position is a person who is able to work independently and establish strong and credible relationships with patients, clinicians and internal Shields staff.  Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. Detail orientation and strong administrative/organization skills are required.   Mature, approachable, professional, and comfortable in dealing with others both in-person and on the phone.  Applicant must be reliable, tolerant, and determined; an empathetic communicator, able to see things from the other person's point of view.  Most importantly, person must be able to work as a member of a close-knit team.

Provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize pharmacy to fully benefit from its superior patient care services. Given that the Pharmacy Liaison will be located in one of the medical center clinics, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success.

Job Duties:

• Provide "legendary" care to hospital patients by providing a full suite of custom medication management services
• As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone
• Educate prospective pharmacy patients on how hospital serves patients and improves their overall care.
• Support outpatient retail and specialty prescription medication needs.
• Grow the specialty pharmacies patient population
• Ensure that patients remain on track with medication regimens- outbound therapy/medication adherence check-ups; secures refill prescriptions.
• Communicate effectively with the centralized Patient Service Center with respect to such communications as: the refill report, the zero-fill report, the monthly outstanding report and the appointment list.
• Help develop new processes to ensure smooth operations and patient care.
• Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
• Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids.
• Answer, resolve and triage inbound inquiries.
• Perform refill reminder calls under the supervision of a pharmacist.
• Resolve insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance.
• Ensure appropriate documentation in all required systems/tracking mechanisms.
• Manage, organize, and update relevant data using database applications.
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
• Identify trends, resolves problems; recommend improvements; implement change.
• Actively participate in process improvement initiatives.
• Act as a value-added business partner to stakeholders throughout the organization.
• Protect organization's value by keeping information confidential.
• Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations.
• Willing to do whatever is necessary for the betterment of the Company.
• Other duties as assigned.

Skills:  Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must 

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator

Other:  Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

Specialties: Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus

Experience/ Education:

Required Licensure/Certification:  We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Years of Experience: Required 2 years, Preferred 3-5 years’ experience as a Pharmacy Technician

Education: High School Diploma or GED required

This is a fully onsite role in Chesterfield

Responsibilities:

• Assist in unloading, inspecting, and verifying incoming shipments of medications, supplies, and packaging materials.
• Assists in the preparation of prescription orders, including management of workflow, dispensing, and shipping
• Maintenance of inventory including inventory storage, ordering, rotating and beyond use dating
• Provide patient care to accurately support our programs and triage to a pharmacist when required
• Maintain cleanliness and organization of storage and work areas.
• Prepare and stage outgoing orders for delivery or shipment, ensuring accuracy and completeness.
• Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
• Work collaboratively with the management team and pharmacists
• Completes special assignments and other tasks as assigned by supervisor

• High School diploma or GED required
• Active Pharmacy Technician license in the state of Missouri (in good standing and unrestricted), or eligibility to obtain it
• Prior experience as a pharmacy technician, fulfillment center or warehouse is required
• Strong command of the English language
• Strong attention to detail with proven ability to maintain accuracy in a high-volume, fast-paced setting.
• Ability to lift, carry, and move inventory materials (up to 50 lbs) and operate basic warehouse equipment (e.g., pallet jacks, barcode scanners).
• Dependable, self-motivated, and able to work independently as well as part of a collaborative team.
• Proven ability to learn complex new software and technologies

Location/Hours

• Onsite, 400 S Woods Mill Rd, Chesterfield, MO
• Full time, 40 hrs/week, 5 8 hrs shifts
• Available shifts: Monday-Fri (1) rotating 9am-5pm/ 11am-7pm or (2) 11AM-7PM +1 Sat/month
• Scheduling flexibility, as your schedule may change over time according to business needs 

Benefits

• Medical, dental, and vision insurance plans that fit your needs
• 401(k) retirement plan
• Paid time off, sick time & holidays
• Paid parental/baby bonding leave
• Daily meal stipend for onsite marketplace
• Pre-tax transit benefits and free onsite parking

Job Title: Chemotherapy Prep Technician

About Us

At West Cancer Center, we are dedicated to providing compassionate, patient-centered care while advancing groundbreaking research. Our team fosters collaboration, innovation, and professional growth, ensuring that every role contributes to making a difference in patients’ lives. Join us in our mission to provide comprehensive support to those navigating the challenges of cancer treatment.

Position Overview

As a Chemotherapy Prep Technician, you will be responsible for the accurate and prompt preparation and dispensing of chemotherapeutic intravenous admixtures and other medications. You will work under the supervision of the Director of Pharmacy Services to ensure adherence to safety, regulatory, and clinical standards. 

Key Responsibilities

• Prepare chemotherapy and other IVs for patient administration
• Restock drug orders and supplies
• Monitor drug inventory and maintain inventory logs
• Clean and maintain pharmacy equipment and workspaces
• Restock and maintain crash carts, extravasation kits, and tackle boxes
• Communicate effectively with pharmacists to verify orders
• Comply with USP 797/800 standards for sterile compounding
• Attend scheduled staff meetings
• Maintain professional demeanor and confidentiality
• Perform other duties as assigned

Qualifications

Education & Experience:

• High school diploma or equivalent
• 2-3 years of IV mixing and related experience or equivalent combination of education and experience

Licensure/Certification:

• PTCB certified (or equivalent)
• State Board of Pharmacy registration in the applicable state

Skills & Abilities:

• Excellent organization, communication, and follow-up skills
• Strong mathematical proficiency and computer literacy
• Attention to detail and ability to work independently in a fast-paced environment
• Knowledge of medication dosing, pharmacy law, and medical terminology

Why West Cancer Center is a Great Place to Work

• Meaningful Impact: Play a direct role in supporting patients through one of the most challenging times of their lives.
• Collaborative Culture: Work alongside a multidisciplinary team of dedicated professionals committed to improving cancer care.
• Professional Development: Benefit from ongoing training, educational resources, and growth opportunities.
• Mission-Driven Environment: Be part of an organization guided by compassion, integrity, and innovation.

No nights, weekends, or holidays. 

Join Us

Ready to contribute your expertise to a team focused on delivering outstanding cancer care? Apply today to become a part of our dedicated pharmacy team at West Cancer Center.

About the Role

Hopscotch takes a team approach to serve patient needs and provide the best care possible. Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting and at the right time.  The Hopscotch Care Team is responsible for delivering high-touch, high-quality care to patients, including coordination of care across different physicians and within the healthcare system.   

As a Medical Assistant, you will play a critical role on the Care team for Hopscotch to serve our patients, enable patient outcomes and create a positive patient experience. As part of the Care team, this professional will be one of the first individuals to engage the patients during a clinic visit and will work across the team to communicate, identify patient needs and execute on care plans to ensure patient care is delivered. 

This is a full-time role is based at our Asheville location. 

Compensation range for this position is between $18 - $24 per hour depending on clinic location and candidate experience/qualifications. 

This role is also eligible for a $1,500 sign-on bonus!

In addition, we offer all of our employees a generous benefits package including:

• Paid holidays + PTO + sick time
• Company sponsored medical, dental, and vision insurance for you + your family
• FREE short-term and long-term disability insurance
• FREE $100k life insurance policy
• 401k plan with 4% company match + no vesting period
• $720 - $1,000 added to employee Health Savings Account annually for eligible health plans
• AND All clinic roles are eligible for a quarterly bonus!

What You'll Do

As a Certified Medical Assistant, you will provide support to the physician and care team as well as the patient to enable positive patient outcomes and a positive patient experience by end-to-end preparation for physician visit and more broadly. Specific responsibilities for this role will include, but are not limited to: 

• Engage patients prior to provider visit, prepare and set expectations  
• Plan for any necessary services or steps required in the clinic (e.g. flu vaccine, blood draw) 
• Ensure exam rooms are clean, safe, and ready for patient visits  
• Ensure efficient patient flow by preparing for the visit, rooming patients in a timely manner, getting necessary information, and assisting the provider with staying timely on their schedule   
• Obtain vital signs, patient status and needs, and review medications  
• Collects phlebotomy and other lab specimens; performs basic waived lab tests. 
• Deliver patient screenings per protocols and assists physician as needed  
• Provide patient care in line with training, certification and regulations (e.g. vaccine administration) 
• Catalogs and communicates patient needs to the PCP and broader Care team 
• Supports other diagnostic and care needs for the patient, in collaboration with Care team 
• As directed and in line with certification, supports pharmacy medication dispensing 
• Schedule diagnostic testing 
• Apply or assist with application for Durable Medical Equipment (DME) 

You will also collaborate with the Care team and provide support to patients, as needed, outside of the provider visit including:

• Provide telephonic support to patients, in line with protocols and physician direction 
• Participate in care team meetings to discuss patient care and clinical operations  

The role also requires support maintenance of the clinic, including equipment and facility upkeep including:

• Order supplies and stock exam rooms   
• Conduct routine quality control checks, including infection control measures, equipment QAs, and check for expired medication and supplies   

About You

You would be a great fit for this position if you have: 

• A high school diploma or equivalent education (GED)  
• Graduated from a nationally accredited Medical Assistant program OR comparable healthcare vocational training
• A minimum of 1 year of work experience in the healthcare industry, preferably as a Medical Assistant in a hospital, medical clinic or comparable environment OR documented clinical rotation training can be substituted for work experience 
• Certification in BLS (including CPR) 
• Experience with an EMR and similar technology  
• Certification as a Phlebotomy Technician (preferred) 
• US work authorization 

Additional skills and capabilities required: 

• Strong interpersonal and communication skills, verbal and written 
• High emotional intelligence and strong collaboration skills with a passion for patient care 
• Positive and energetic attitude with a solutions-oriented mindset and a flexible approach to working 
• High attention to detail, organization, coordination and planning skills 

From a cultural perspective, you:  

• Create a culture of excellence, by bringing your best and encouraging the same from those around you 
• Put service to patients first and encourage the same of those around you 
• Take ownership and accountability for your work and for delivering results for patients  
• Assume the best in others and bring solutions to challenges with a focus on moving forward together 
• Show an active commitment to the team by collaborating and communicating proactively  
• Demonstrate a dedication to continuous improvement, in clinical and cultural settings  

About the Role

Hopscotch takes a team approach to serve patient needs and provide the best care possible.  Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting and at the right time.  The Hopscotch Care Team is responsible for delivering high-touch, high-quality care to patients, including coordination of care across different physicians and within the healthcare system.   

As a Medical Assistant, you will play a critical role on the Care team for Hopscotch to serve our patients, enable patient outcomes and create a positive patient experience.  As part of the Care team, this professional will be one of the first individuals to engage the patients during a clinic visit and will work across the team to communicate, identify patient needs and execute on care plans to ensure patient care is delivered. 

This is a full-time role is based at our Shelby location and is eligible for a $1500 sign-on bonus! 

Compensation range for this position is between $18 - $24 per hour depending on clinic location and candidate experience/qualifications. 

In addition, we offer all of our employees a generous benefits package including:

• Paid holidays + PTO + sick time
• Company sponsored medical, dental, and vision insurance for you + your family
• FREE short-term and long-term disability insurance
• FREE $100k life insurance policy
• 401k plan with 4% company match + no vesting period
• $720 - $1,000 added to employee Health Savings Account annually for eligible health plans
• AND All clinic roles are eligible for a quarterly bonus!

What You'll Do

As a Medical Assistant, you will provide support to the physician and care team as well as the patient to enable positive patient outcomes and a positive patient experience by end-to-end preparation for physician visit and more broadly. Specific responsibilities for this role will include, but are not limited to: 

• Engage patients prior to provider visit, prepare and set expectations  
• Plan for any necessary services or steps required in the clinic (e.g. flu vaccine, blood draw) 
• Ensure exam rooms are clean, safe, and ready for patient visits  
• Ensure efficient patient flow by preparing for the visit, rooming patients in a timely manner, getting necessary information, and assisting the provider with staying timely on their schedule   
• Obtain vital signs, patient status and needs, and review medications  
• Collects phlebotomy and other lab specimens; performs basic waived lab tests. 
• Deliver patient screenings per protocols and assists physician as needed  
• Provide patient care in line with training, certification and regulations (e.g. vaccine administration) 
• Catalogs and communicates patient needs to the PCP and broader Care team 
• Supports other diagnostic and care needs for the patient, in collaboration with Care team 
• As directed and in line with certification, supports pharmacy medication dispensing 
• Schedule diagnostic testing 
• Apply or assist with application for Durable Medical Equipment (DME) 

You will also collaborate with the Care team and provide support to patients, as needed, outside of the provider visit including:

• Provide telephonic support to patients, in line with protocols and physician direction 
• Participate in care team meetings to discuss patient care and clinical operations  

The role also requires support maintenance of the clinic, including equipment and facility upkeep including:

• Order supplies and stock exam rooms   
• Conduct routine quality control checks, including infection control measures, equipment QAs, and check for expired medication and supplies   

About You

You would be a great fit for this position if you have: 

• A high school diploma or equivalent education (GED)  
• Graduated from a nationally accredited Medical Assistant program OR comparable healthcare vocational training
• A minimum of 1 year of work experience in the healthcare industry, preferably as a Medical Assistant, in a hospital, medical clinic or comparable environment OR documented clinical rotation training can be substituted for work experience 
• Experience with an EMR and similar technology  
• Certification as a Phlebotomy Technician (preferred) 
• US work authorization 

Additional skills and capabilities required: 

• Strong interpersonal and communication skills, verbal and written 
• High emotional intelligence and strong collaboration skills with a passion for patient care 
• Positive and energetic attitude with a solutions-oriented mindset and a flexible approach to working 
• High attention to detail, organization, coordination and planning skills 

From a cultural perspective, you:  

• Create a culture of excellence, by bringing your best and encouraging the same from those around you 
• Put service to patients first and encourage the same of those around you 
• Take ownership and accountability for your work and for delivering results for patients  
• Assume the best in others and bring solutions to challenges with a focus on moving forward together 
• Show an active commitment to the team by collaborating and communicating proactively  
• Demonstrate a dedication to continuous improvement, in clinical and cultural settings  

About the Role

Hopscotch takes a team approach to serve patient needs and provide the best care possible.  Our goal is to provide the care each of us would want for ourselves or for our family members, in the right setting and at the right time.  The Hopscotch Care Team is responsible for delivering high-touch, high-quality care to patients, including coordination of care across different physicians and within the healthcare system.   

As a Medical Assistant, you will play a critical role on the Care team for Hopscotch to serve our patients, enable patient outcomes and create a positive patient experience.  As part of the Care team, this professional will be one of the first individuals to engage the patients during a clinic visit and will work across the team to communicate, identify patient needs and execute on care plans to ensure patient care is delivered. 

This is a full-time role is based at our Weaverville location. 

Compensation range for this position is between $18 - $24 per hour depending on clinic location and candidate experience/qualifications. 

This role is also eligible for a $1,500 sign-on bonus!

In addition, we offer all of our employees a generous benefits package including:

• Paid holidays + PTO + sick time
• Company sponsored medical, dental, and vision insurance for you + your family
• FREE short-term and long-term disability insurance
• FREE $100k life insurance policy
• 401k plan with 4% company match + no vesting period
• $720 - $1,000 added to employee Health Savings Account annually for eligible health plans
• AND All clinic roles are eligible for a quarterly bonus!

What You'll Do

As a Medical Assistant, you will provide support to the physician and care team as well as the patient to enable positive patient outcomes and a positive patient experience by end-to-end preparation for physician visit and more broadly. Specific responsibilities for this role will include, but are not limited to: 

• Engage patients prior to provider visit, prepare and set expectations  
• Plan for any necessary services or steps required in the clinic (e.g. flu vaccine, blood draw) 
• Ensure exam rooms are clean, safe, and ready for patient visits  
• Ensure efficient patient flow by preparing for the visit, rooming patients in a timely manner, getting necessary information, and assisting the provider with staying timely on their schedule   
• Obtain vital signs, patient status and needs, and review medications  
• Collects phlebotomy and other lab specimens; performs basic waived lab tests. 
• Deliver patient screenings per protocols and assists physician as needed  
• Provide patient care in line with training, certification and regulations (e.g. vaccine administration) 
• Catalogs and communicates patient needs to the PCP and broader Care team 
• Supports other diagnostic and care needs for the patient, in collaboration with Care team 
• As directed and in line with certification, supports pharmacy medication dispensing 
• Schedule diagnostic testing 
• Apply or assist with application for Durable Medical Equipment (DME) 

You will also collaborate with the Care team and provide support to patients, as needed, outside of the provider visit including:

• Provide telephonic support to patients, in line with protocols and physician direction 
• Participate in care team meetings to discuss patient care and clinical operations  

The role also requires support maintenance of the clinic, including equipment and facility upkeep including:

• Order supplies and stock exam rooms   
• Conduct routine quality control checks, including infection control measures, equipment QAs, and check for expired medication and supplies   

About You

You would be a great fit for this position if you have: 

• A high school diploma or equivalent education (GED)  
• Graduated from a nationally accredited Medical Assistant program OR comparable healthcare vocational training
• A minimum of 1 year of work experience in the healthcare industry, preferably as a Medical Assistant in a hospital, medical clinic or comparable environment OR documented clinical rotation training can be substituted for work experience 
• Experience with an EMR and similar technology  
• Certification as a Phlebotomy Technician (preferred) 
• US work authorization 

Additional skills and capabilities required: 

• Strong interpersonal and communication skills, verbal and written 
• High emotional intelligence and strong collaboration skills with a passion for patient care 
• Positive and energetic attitude with a solutions-oriented mindset and a flexible approach to working 
• High attention to detail, organization, coordination and planning skills 

From a cultural perspective, you:  

• Create a culture of excellence, by bringing your best and encouraging the same from those around you 
• Put service to patients first and encourage the same of those around you 
• Take ownership and accountability for your work and for delivering results for patients  
• Assume the best in others and bring solutions to challenges with a focus on moving forward together 
• Show an active commitment to the team by collaborating and communicating proactively  
• Demonstrate a dedication to continuous improvement, in clinical and cultural settings  

Seasonal Veterinary Assistant — Built for Future Certified Veterinary Technicians

Suffield Veterinary Hospital is hiring a full-time Seasonal Veterinary Assistant to work alongside our team of experienced veterinarians and skilled technicians.

This role is designed for veterinary technician students looking to gain meaningful clinical experience between semesters. You'll work shoulder-to-shoulder with practicing DVMs, credentialed technicians, and a tight-knit support staff who genuinely enjoy teaching the next generation of the profession.

Why Students Choose This Role

• Competitive pay for the season.
• Clinical exposure that counts. A busy caseload of dogs and cats means you'll see a wider case mix in one summer than most students get in a full clinical rotation elective — wellness, sick visits, dentals, surgery, and everything in between.
• Mentorship from working DVMs. Bring your case questions. Our doctors take the time to walk through diagnostics, treatment plans, and surgical decision-making with you.
• Hands-on skill building. Restraint, venipuncture, IV catheter placement, lab work, anesthesia monitoring, surgical prep, and dental prophy assist.

Salary: $18 – $20 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule:

Key Responsibilities

• Assist veterinarians and vet techs during examinations, treatments, and surgeries
• Handle and restrain animals safely and compassionately
• Prepare exam rooms and surgical areas by cleaning and sterilizing equipment and surfaces
• Perform basic laboratory tests, including collecting blood, urine, and stool samples
• Administer medications and vaccinations under the supervision of a veterinarian
• Feed, bathe, and exercise patients as needed
• Maintain accurate medical records
• Communicate with pet owners about their pets' care, treatment plans, and follow-up visits
• Clean and maintain the clinic, including stocking supplies and keeping a safe, sanitary environment

Qualifications

• Currently enrolled in an accredited Veterinary Technician program
• Comfortable on your feet, lifting up to 50 lbs, and handling patients of all temperaments

About Suffield Veterinary Hospital

Suffield Veterinary Hospital in Suffield, CT, is dedicated to providing high-quality veterinary care with compassion and personalized service. Their team treats each pet as their own, focusing on wellness exams, vaccinations, dentistry, surgery, and more, including care for exotic animals. They emphasize a welcoming environment and offer resources like online pharmacy access and a pet portal for clients.

#VETASST

Position Summary:

We are seeking a detail-oriented and analytical Manager, Pharmacy Pricing Appeals to join our Provider Relations team. In this role, you will be responsible for managing and resolving the interaction with the pharmacies related to pricing appeals and claims review requests submitted by the pharmacies or internal teams. This includes performing an initial review of the claim and associated pricing, providing the information to internal teams for review, managing any claim adjustments that may be needed, and communicating any necessary information back to the pharmacies. You will play a critical role in ensuring fair reimbursement practices and maintaining strong relationships with pharmacy partners. 

Position Responsibilities:

• Lead the review and improvement of the pharmacy pricing appeal process in coordination with the Analytics team.
• Lead the review and evaluation of the pricing appeal regulatory requirements with the Legal team.
• Manage intake pharmacy pricing appeals or claims reviews from the pharmacies or internal teams via the applicable intake methods required by internal processes and regulations. This involves managing applicable appeal in-boxes and intake methods.
• Evaluate pharmacy-submitted appeals to ensure they meet established criteria and provide the applicable information to the appropriate internal teams for review.
• Receive the internal claim pricing review and respond to the appealing pharmacy with the information.
• Manage the internal process to update any pricing or make claim adjustments as necessary.
• Collaborate with pharmacies and internal teams to reach equitable reimbursement outcomes.
• Provide appeal response information and feedback to the pharmacies as required.
• Provide clear and timely updates to pharmacies and other stakeholders regarding appeal statuses and outcomes.
• Maintain accurate records of appeals and generate reports on trends and discrepancies.
• Lead the development of and manage the claims review process at the NDC level.
• Support other projects as assigned by the Provider Relations team.
• Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance.

Minimum Qualifications:

• Bachelor’s degree required.
• 5+ yrs. of experience in reviewing claims or payment appeals in healthcare, pharmacy, PBM, or other relevant experience. Such prior experience in a pharmacy pricing appeals role includes experience in managing regular correspondence and communication with pharmacies.
• In-depth knowledge of pharmacy operations and drug pricing.
• Familiarity with PBMs and their role in pharmacy reimbursement.
• Strong analytical and problem-solving skills.
• Strong project management skills.
• Excellent communication and interpersonal abilities.
• Experience with and understanding of pharmacy claims processing, pharmacy adjudication systems, and reimbursement workflows.
• Knowledge of state or federal pricing appeal laws.
• Intermediate level of proficiency with Microsoft Excel, Word, PowerPoint.
• Proven track record of working in a fast-paced environment, managing multiple tasks at once and having a go-get attitude to provide persistent outreach to pharmacy providers to close out contracts and tasks.
• Ability to work independently, track work/projects appropriately and remain on task.
• Strong communication skills with the ability to develop effective working relationships with providers and internal and external stakeholders.

Preferred Qualifications:

• Certification in pharmacy technician or related field is a plus.

Position Summary

Acts as a dedicated specialist responsible for leading administrative and operational tasks to facilitate the execution of clinical programs and clinical initiatives, including but not limited to, triaging incoming calls, conducting outreach, managing and maintaining drug lists, and supporting reporting requirements.

Position Responsibilities:

• Work with the Clinical Programs team to triage incoming clinical programs calls, schedule appointments for consultations and conduct outreaches to prescribers, pharmacies, and members 
• Lead administrative and operational tasks to support the implementation of clinical programs, including but not limited to Capital Rx’s pharmacogenomics, MTM (Medication Therapy Management), lower cost alternative solutions, opioid safety edits, cost containment, and other clinical initiatives as needed
• Manage and maintain drug lists to support operations of clinical programs including periodic drug list maintenance, weekly and quarterly list reviews, and ad-hoc updates
• Support reporting requirements, monitor claims, and ensure communication amongst all stakeholders including internal and external partners
• Identify, document, and effectively communicate issues to appropriate internal stakeholders ensuring customers receive quality care and resolution meets all health and safety standards
• Work collaboratively with internal business and clinical partners to support clinical program initiatives as required
• Ensure customer satisfaction, demonstrate genuine compassion and care, and provide professional customer service in a fast paced, startup environment
• Follow all internal Standard Operating Procedures and adhere to HIPAA guidelines and Company policies
• Uphold general business needs and operations as required

Required Qualifications:

• Active, unrestricted pharmacy technician license
• 2+ years of applicable experience in a clinical pharmacy setting PBM, health plan, or related health care experience
• 1+ year of customer service experience with a passion for building customer loyalty through exceptional listening, relationship building, and strong written and verbal communication
• Ability to balance multiple complex projects simultaneously with minimal direction

Preferred Qualifications:

• Medication Therapy Management (MTM) experience preferred
• Proficient in Microsoft Office Suite with emphasis on Microsoft Excel and PowerPoint
• Experience with Confluence, Jira, Tableau, Salesforce
• Highly detail-oriented and analytical
• Bilingual- Spanish preferred

Base Salary: 

• Remote - $60,000 - $70,000 (final salary within this range is determined by the candidate's geographic location and applicable market tier)

This range represents the low and high end of the anticipated base salary range. The actual base salary will depend on several factors such as: experience, knowledge, and skills, and location of the job.

Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Benefits

Judi Health provides all full-time and part-time benefit-eligible employees with the ability to elect medical and pharmacy coverage, dental insurance, vision insurance, accidental injury insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts. Full-time employees also have access to a health savings account, voluntary life insurance, and voluntary accidental death and dismemberment insurance for themselves and their eligible dependents.

Judi Health provides full-time employees with the following benefits at no cost to the employee: basic life insurance, basic accidental death and dismemberment insurance, paid time off, sick time, holidays, short-term disability, long-term disability, an employee assistance program, and a wellness program. Full-time employees are also eligible for a 401(k) plan with company match after one year of full-time employment.

About Judi Health

Judi Health is an enterprise health technology company providing a comprehensive suite of solutions for employers and health plans, including:

• Capital Rx, a public benefit corporation delivering full-service pharmacy benefit management (PBM) solutions to self-insured employers,
• Judi Health™, which offers full-service health benefit management solutions to employers, TPAs, and health plans, and
• Judi®, the industry’s leading proprietary Enterprise Health Platform (EHP), which consolidates all claim administration-related workflows in one scalable, secure platform.

Together with our clients, we’re rebuilding trust in healthcare in the U.S. and deploying the infrastructure we need for the care we deserve.

Capital Rx values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Truveta is the world’s first health provider led data platform with a vision of Saving Lives with Data. Our mission is to enable researchers to find cures faster, empower every clinician to be an expert, and help families make the most informed decisions about their care. Achieving Truveta’ s ambitious vision requires an incredible team of talented and inspired people with a special combination of health, software and big data experience who share our company values.

Truveta was born in the Pacific Northwest in the USA and has employees who live across the country. As we expand our global footprint with a new presence in Hyderabad, India, we’re building a world-class team to help us scale this mission and Clinical Intelligence and AI Evaluation is at the heart of everything we do. This job requires daily onsite work at our headquarters in Hyderabad, India.

Who We Need

Truveta is rapidly building a talented and diverse team to tackle complex health and technical challenges. Beyond core capabilities, we are seeking problem solvers, passionate and collaborative teammates, and those willing to roll up their sleeves while making a difference. If you are interested in the opportunity to pursue purposeful work, join a mission-driven team, and build a rewarding career while having fun, Truveta may be the perfect fit for you.

This Opportunity

At Truveta, we believe that high data quality will play a critical role in accomplishing our mission towards saving lives with data. An important component of this work is data normalization in which the medical terminology linking, and terminology management are essential in building deep intelligence empowering the new generation of clinical research.

We are looking for a full-time Clinical Terminologist who will help to standardize the data sourced from different health systems. The responsibilities include identifying, creating, or validating mapping between medical terms from various healthcare system to standardized Terminologies and extending them.

Key Qualifications

• Education in Medicine or related fields (Nursing, Pharmacy, Clinical laboratory science, Medical Informatics, Medical Research, medical coding, etc.)
• 2+ years of experience in the field.
• 1+ year of practical application in clinical terminologies: SNOMED CT, RxNorm, LOINC
• One of the following but not limited to these certifications:

o Certified Professional Coder (CPC) – AAPC,

o Certified Coding Specialist (CCS) – AHIMA,

o Certified Coding Associate (CCA) – AHIMA,

o Registered Health Information Technician (RHIT),

o Registered Health Information Administrator (RHIA),

o Certified Outpatient Coder (COC),

o Certified Inpatient Coder (CIC),

o Certified Coding Specialist (CCS),

o Certified Coding Specialist – Physician (CCS-P)

• Understanding of Electronic Medical Records, including but not limited to reading medical charts, medication lists, lab reports, SOAP notes, procedure notes, etc.
• Understanding of vast medical terms and frequently used abbreviations.
• Ability to provide subject matter expertise in one or more areas within data management.
• Effective communication skills, project management with minimal supervision
• Cross-functional team collaboration (engineering, project manager, modeling team) to deliver constant improvement in data pipeline.
• Actively participate in efforts to enhance data management process as needed.
• Develop and maintain project documentation.
• Perform data checks and edits to ensure quality.
• Comprehension of guidelines to maintain effective data standards.
• Basic computer skills including Microsoft Office Products (Outlook, Excel, Word).

Preferred Qualifications

· Experience in clinical terminology mapping using SNOMED CT, LOINC and RxNorm.

· Experience in annotating training data for machine learning models

Why Truveta? 

Be a part of building something special. Now is the perfect time to join Truveta. We have strong, established leadership with decades of success. We are well-funded. We are building a culture that prioritizes people and their passions across personal, professional and everything in between. We are expanding our global footprint. Join us as we build an amazing company together.

Truveta is committed to creating a diverse, inclusive, and empowering workplace. We believe that having employees, interns, and contractors with diverse backgrounds enables Truveta to better meet our mission and serve patients and health communities around the world. We recognize that opportunities in technology historically excluded and continue to disproportionately exclude people from some sections, people of color, people from working class backgrounds, people with disabilities, and LGBTQIA+ people. We strongly encourage individuals with these identities to apply even if you don’t meet all of the requirements.

Responsibilities:

• Data entry of electronic, faxed, and verbal prescriptions as per Blink protocols
• Handle provider/physician communications including, but not limited to voicemails, outbound and inbound calls
• Resolve open issues submitted by a variety of departments, including pharmacists, other technicians, and Incident Coordinator team
• Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
• Other duties as assigned in Pharmacy Technician role

Requirements:

• Minimum 6 months prior Pharmacy Technician, or similar industry experience required
• PTCB or NHA certification required prior to joining 
• Professional phone presence in a support/service capacity
• Attention to detail with a high degree of accuracy
• Strong technical aptitude and ability to learn complex new software 
• Competent in basic pharmacy calculations

Your Schedule This is a full-time, onsite role with evening availability required. We have three shift options:

• 12 PM – 8 PM EST, Monday – Friday
• 1 PM – 9 PM EST, Monday – Friday
• Rotating 40-hour schedule between 8 AM – 9 PM EST, Monday – Friday

Saturday shifts rotate among the team (9 AM – 5 PM EST)  you'll always know your schedule in advance.

Location: 5 Penn Center West, Suite 200, Pittsburgh, PA 15276

Perks:

• Paid Time Off - Vacation and Sick Time
• Free Shuttle service
• Health Benefits, 401K
• Holiday pay
• Overtime eligible (if available)
• Casual dress code

 #BlinkPharmacy

This is a full-time, onsite position based in Boise, ID

Responsibilities:

• Process pharmacy claims accurately and timely to meet client expectations
• Triage rejected pharmacy insurance claims to ascertain patient pharmacy benefits coverage
• Maintain compliance with patient assistance program guidelines 
• Document all information and data discovery according to operating procedures
• Research required information using available resources
• Maintain confidentiality of patient and proprietary information
• Perform all tasks in a safe and compliant manner that is consistent with corporate policies as well as State and Federal laws
• Work collaboratively and cross-functionally between management, the Missouri-based pharmacy, compliance and engineering

Requirements:

• High school diploma or GED required, Bachelor’s degree strongly preferred
• One year of Pharmacy Experience, having resolved third party claims
• Healthcare  industry experience with claims background
• Strong verbal and written communication skills
• Attention to detail and a strong operational focus
• A passion for providing top-notch patient care
• Ability to work with peers in a team effort and cross-functionally
• Strong technical aptitude and ability to learn complex new software
• Must hold an active Pharmacy Technician license OR Pharmacy Technician in Training License in the state of Idaho, registered with the Idaho Board of Pharmacy

Location/Hours

• Hours/Location:
  • Shift: 3 available Shift Options
    • Rotating shifts, 40 hours/week between 8 AM - 7 PM MST, Monday - Friday OR
    • 10 AM - 6 PM MST, Monday - Friday (Fixed Shift) OR
    • 11 AM - 7 PM MST, Monday - Friday (Fixed Shift)
    • All shifts require 1 Saturday shift, every 4 weeks of 7 AM - 3 PM MST
  • Mandatory Training first 6 - 8 weeks from 8 AM- 4 PM MST
• Onsite full time position located at 12639 W Explorer Dr #100, Boise, ID 83713

Benefits

• Medical, dental, and vision insurance plans that fit your needs
• 401(k) retirement plan
• Daily snack stipend for onsite marketplace
• Pre-tax transit benefits and free onsite parking

 #BlinkPharmacy

We are looking for you to join our Prior Authorization team to raise the bar on our customer service we provide to our patients and partners. This is your opportunity to join a health-tech enterprise focused on making medications more affordable for all Americans. 

Responsibilities:

• Assist in the initiation of new prior authorization requests to providers
• Identify the correct prior authorization form required for the patient’s insurance provider 
• Coordinate with prescribers and medical offices to ensure applicable information is translated onto prior authorization forms
• Follow up with medical offices to check the status of prior authorization requests
• Assist with communicating the status of prior authorizations to both patients and providers
• Coordinate with medical offices to handle Appeals
• Respond to internal questions from other departments related to prior authorization requests

• Requirements:

  • High school diploma or GED required, Bachelor’s degree strongly preferred
  • Customer service or inbound call center experience required
  • Strong verbal and written communication skills
  • Sound technical skills, analytical ability, attention to detail, good judgment, and strong operational focus
  • A passion for providing top-notch patient care
  • Ability to work with peers in a team effort and cross-functionally
  • Must be flexible to work shifts ranging from 8am - 8pm. 
  • Full time position, on-site in Boise
  • Must hold an active Pharmacy Technician license OR Pharmacy Technician in Training License in the state of Idaho, registered with the Idaho Board of Pharmacy

Preferred Qualifications:

• 1+ year(s) working with prior authorizations or insurance verification in a pharmacy
• Knowledge of pharmacy benefits and pharmacy claims

Hours/Location:

• Shift: 40hours/week  
  
  • Weekly rotating schedules: 10:00 AM – 6:00 PM MST and 11:00 AM – 7:00 PM MST shifts

• Onsite full time position in Boise 

Perks:

• Health Benefits, 401 K
• Holiday pay
• Overtime eligible
• Casual dress code
• Free Snacks

Location: Denver, CO (Hybrid)

Position Summary:

The IT Help Desk Technician assists in managing our ticketing system, MDM software, and AWS platform while overseeing the onboarding and off boarding IT activities associated with employee profiles.

Position Responsibilities:

• Research end user issues independently, when needed, and document/develop a solution per company standards

• Develop additional MDM automation to facilitate user onboarding

• Identify MDM related company needs and create, configure, test and deploy management of user systems via MDM Software.

• Collaborate with internal partner teams to identify compliance, best practice, or other IT related policy needs within the cross functional existing processes and workflows; identify and present enhancements and deploy solutions to the business.

• Responsible for all onboarding and offboarding related IT activities, including system-wide access, purchasing and retrieving of equipment, upgrades, asset tagging, etc.

• Create Exchange rules to address spam/phishing emails as needed.

• Collaborate with the IT Engineering team to drive systemic improvements to email filtering system.

• Promptly respond to user requests via ticketing system/phone calls/IM

• Assist users with access/system issues

• Write and update documentation for user reference

• Help build and establish procedures for newly established team

• Participate in a Help Desk OnCall schedule (tentatively will be 1 week/month, with potential higher volume at onset as the team grows).

• Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance.

Required Qualifications:

• 2+ Years experience in a Help Desk role (preferably in a medium or larger company)

• A customer-oriented approach to problem resolution

• Experience supporting Mac hardware/OSX in a Help Desk environment

• Experience supporting remote users in a distributed environment

• Experience with Jira Service desk or a similar ticketing system

• Experience with Office 365 suite

• Ability to lift 30 lbs. regularly and up to 50 lbs. occasionally (for NYT “future onsite” roles only)

This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals.

Registered Veterinary Technician **$700 sign-on bonus**

Founders Green Animal Hospital is hiring a full-time Registered Veterinary Technician to provide skilled care to our patients and exceptional service to our clients. Our ideal candidate has experience in animal care, client communication, and veterinary procedures, with a passion for improving the lives of pets and their owners.

What to Expect as a Registered Veterinary Technician with Founders Green Animal Hospital
As you join our mission to provide high-quality veterinary care to every pet owner in the community, expect to be supported in your work and home life with:

• All the benefits you deserve—medical, dental, vision, retirement—plus an employee pet discount because we know your pets are family, too.
• Paid time off. Catch your breath with paid holidays and PTO.
• Continuing education for our licensed veterinary technicians.

Salary: $25-$30/hr. based on experience and skill set.

Schedule: 8:00am-6:00pm Mon-Friday and rotating Saturdays 8am-4pm.

Key Responsibilities: 

• Client Communication: Provide status updates for hospitalized patients, home care instructions, pre- and post-op instructions, and medication administration guidance. Address client medical questions with confidence and direct complex inquiries to veterinarians.
• Client Education & Support: Educate clients on preventative medicine, wellness care by age, vaccine requirements, laboratory procedures, and support hospital financial policies by preparing estimates and discussing financial commitments.
• Customer Service: Greet clients, escort them and their pets into exam rooms, ensure smooth transitions to the front desk, and promote the practice’s products, programs, and services.
• Animal Handling & Care: Restrain animals safely and compassionately, assist veterinarians in medical, surgical, and dental procedures, prepare patients for surgery, administer anesthesia, monitor patients during surgery and recovery, and administer fluids.
• Facility & Equipment Maintenance: Properly care for all surgical materials, maintain hospital equipment and inventory, and ensure the surgery room, ICU area, exam rooms, and treatment areas are prepared and maintained.
• Record Keeping: Maintain accurate and detailed patient records using a paperless medical record system, ensuring all procedures, vaccinations, and notes are documented for proper billing.
• Pharmacy Assistance: Assist with dispensing medications as directed by the veterinarian, prepare prescription labels, and appropriately package medication.
• Safety & Technical Skills: Follow DEA, OSHA, and hospital safety guidelines; administer SQ, IM, and IV injections; perform laboratory tests, radiographs, and electrocardiograms; place IV catheters; perform emergency treatments such as bleeding control and external cardiac massage.

Qualifications:

• Registered as a Veterinary Technician (RVT).
• Also open to new graduates from an accredited vet tech program.
• Ability to handle animals safely and compassionately.
• Knowledgeable about common disease states and able to alert veterinarians to changes in patient conditions.
• Familiarity with DEA, OSHA, and hospital safety guidelines.

About Founder's Green Animal Hospital

Founder's Green Animal Hospital is a state of the art animal hospital located in Denver, Colorado. We’re focused on making sure our hospital has the right tools to allow our doctor and medical staff the ability to provide excellent service and care. We provide the highest level of veterinary care and pride ourselves on our client communication and the care and compassion of each member of our team. If you're interested in joining an awesome team and growing a new practice, this is the opportunity for you!

#LVTECH

The Role

GTI just keeps growing and growing! We’re seeking a Pharmacy Technician, that will provide superior customer service, efficient and friendly demeanor to our patients. Assist the General Manager in maintaining the clean and orderly appearance of the dispensary area, prioritizing work, and processing orders in compliance with Federal and State regulations.

Responsibilities

• Under the direct supervision of the General Manager:
  • Abides and files all required records for controlled substances according to State Agency regulations.
  • Accurate prescription entry into pharmacy software and proper labeling of dispensable product.
• Maintaining a clean and organized work environment
• Restock and proper storage of marijuana products in an organized manner.
• Restock and maintain packaging supplies associated with dispensing activities.
• Answering of phone calls in timely manner.
• POS experience including accurate daily cash and debit handling procedures
• Maintain strictest confidentiality in compliance with HIPAA guidelines
• Other duties as assigned

Qualifications

• Current Pharmacy Technician License
• Prior cannabis experience not required

Additional Requirements

• Must be 21 years or older
• Must pass all required background checks including state specific cannabis employment requirements
• Possess valid driver’s license or state ID.
• Must be and remain compliant with all legal or company regulations for working in the industry.
• Requires open availability

Working Conditions

• While performing the duties of this job, the employee is regularly required to perform grasping, talking, hearing, seeing and repetitive motions
• Ability to work in varying and sometimes adverse weather conditions when the business requires such as performing retail operations outside via curbside service, removing trash or other outdoor tasks.

Physical Demands

• Must be able to lift, carry and balance up to 30 pounds (100 pounds with assistance)

Job Summary:

As a Customer Success Manager with McCreadie Group, you’ll serve as a trusted partner to a defined portfolio of customers, focusing on expansion, price increase, and renewal initiatives. You’ll play a vital role in driving Gross Revenue Retention (GRR) and Net Revenue Retention (NRR) by ensuring customers continue to see measurable value, adopt best practices, and strengthen their long-term partnership with McCreadie Group.

The focus of this role is to ensure a McCreadie Group customer has exceptional experience in their interactions with our company and our products, to help them realize the value of their investment in our solution, and to be their internal champion.  The Customer Success Manager will work closely with the customers to support them in their goal of building and maintaining a successful pharmacy research practice. 

In addition to the externally focused responsibilities associated with customer success management and communication, the person in this role will also collaborate with a cross-functional team to make sure our products meet or exceed our customers’ expectations by providing input into the product development and testing process and assisting with help desk tasks, participating in external communications, and professional services.

Summary of essential job functions

Key Responsibilities

• Manage a portfolio of small to mid-sized accounts to ensure successful adoption, engagement, and renewal.
• Monitor customer health metrics to identify renewal risks early and take corrective action.
• Recommend add-ons, contract expansions, or upgrades based on customer usage patterns or needs.
• Collaborate with the sales team to provide product demonstrations and address potential client inquiries.
• Identify any customer dissatisfaction that may impact contract renewals and recommend strategies to mitigate churn risk.
• Develop a trusted advisor relationship with customers; build and maintain strong, long-lasting customer relationships.
• Monitor and analyze customers’ usage of our product, report on trends to management, provide suggestions based on findings.
• Collaborate and assist in maintaining a library of best practices based on customer interactions and subject matter expertise in collaboration with the other research products team members.
• Travel as needed to represent the Research Product business unit for customer site visits, implementations, and sales and marketing opportunities.

Customer Support and Communications

• Provide technical support for customers using established company processes and tools (Customer Support software, CRM, phone, email).
• Maintain a high standard of responsiveness, ensuring high levels of customer satisfaction with our support experience.
• Provide backup and cross coverage of customer support as needed which may include after normal business hours to support customer across the country and global customers.
• Develop and maintain subject matter expertise in Research Pharmacy by participating in educational opportunities, reading professional publications, maintaining professional networks, and participating in professional organizations.
• Collaborate with the Director of Customer Success, VP of Business Solutions and Research Pharmacy Team to consult with customers on best practices and innovative uses of software features.
• Offer guidance and feedback on all customer and prospect communications, including the McCreadie Group website, newsletters, training, and sales and marketing materials.

Product Development and Testing

• Work with the Research Pharmacy Team and the Development Team on all open issues relating to the Research Product based on feedback provided by Research Product Team members.
• Provide recommendations to the Director of Customer Success relating to the direction of Research Products based on customer feedback and interactions.
• Translate enhancement requests into high-level specs to design company's products as assigned.
• Assist with testing of research product releases and new features in collaboration with the Research Products Team.

Software Implementation, Education and Training

• Provide or assist with customer implementation and training for new Research Product clients as needed.
• Assist in creating and maintaining all user documentation to ensure customers can successfully use the research products.

Other Duties

• Perform other duties as needed

Required Skills, Education and Experience

• Subject matter expertise in research pharmacy (Investigational Drug Services) at clinical sites.
  • Minimum 3 years of relevant pharmacy research experience required and/or
  • Minimum 3 years of Vestigo use.
• Demonstrated ability to manage protocols, amendments, and protocol close out
• Demonstrated ability to operate an IDS service
• Demonstrated superior client relationship management skills
• Familiarity with CRM/CS tools (Salesforce, HubSpot, etc.).
• Strong collaboration skills and eagerness to learn.
• Advanced user of Word, Excel and PowerPoint.
• Excellent organizational skills with ability to work independently and manage projects with many moving parts
• Ability to perform duties in an efficient, professional, and courteous manner
• Excellent written and verbal communication skills
• Must be eligible to work in the U.S.

Desired Skills and Experience

• Certified Pharmacy Technician (CPhT)
• Bachelor’s degree preferred or equivalent practical experience.
• 3–5 years of experience in Customer Success, Account Management, or Professional Services in a SaaS or tech environment.
• Experience in B2B SaaS or tech, managing multiple customer accounts and driving retention and adoption.
• Familiarity with Help Desk processes and software (Kayako, HubSpot etc)
• Experience managing renewals and supporting price increase or expansion initiatives.
• Fluent in French and other languages

Join our Shields team today! - $2,000 Sign On Bonus!

Shields Health Solutions is redefining patient care through specialty pharmacy. We’re hiring a Pharmacy Liaison—a Specialty Pharmacy Technician who will work onsite in a hospital clinic or hospital office building to support patients with medication adherence and personalized pharmacy services.

What You’ll Do:

• Collaborate with clinic teams to deliver hands-on patient care.
• Educate patients on pharmacy services and assist with specialty and retail prescriptions.
• Conduct refill reminders, resolve insurance issues, and support financial assistance.
• Maintain accurate documentation and contribute to process improvements.

What You’ll Get:

• Medical, dental, and vision insurance starting day one
• 401(k) with match, 4 weeks PTO, 10 paid holidays
• Paid parental leave, short-term disability, and professional development
• Access to employee resource groups and wellness programs

What You Need:

• State-registered (New Mexico) Pharmacy Technician; CPhT required. Will be required to obtain Texas license.
• 2+ years of experience as a pharmacy technician; High School Diploma or GED
• Strong communication, organization, and tech skills
• Empathy, integrity, and a team-first mindset

Join The Oncology Institute and make a difference every day. As an Infusion Technician, you’ll compound and prepare IV medications with precision, supporting patients and oncology teams in delivering compassionate, life-changing care. Thrive in a collaborative, patient-focused environment where your expertise, attention to detail, and commitment to safety directly impact lives—and your growth is supported every step of the way.

JOB PURPOSE AND SUMMARY:

The Infusion Technician assists with the preparation of medication orders by compounding or admixing intravenous medications (chemotherapy and non-chemotherapy) under the supervision of medical oncologists and oncology RNs to ensure the safe and accurate preparation of IV medications for patients.

ESSENTIAL DUTIES AND RESPONSBILITIES:

• Compounding IV medications: This involves measuring and mixing medications, sterile solutions, and additives according to established protocols and guidelines. IV technicians must follow aseptic techniques to maintain a sterile environment during the compounding process.
• Labeling and packaging: IV technicians are responsible for properly labeling and packaging the compounded IV medications, ensuring that all necessary information, such as patient name, medication name, dosage, and expiration date, is clearly indicated.
• Inventory management: IV technicians are responsible for monitoring and maintaining inventory levels of IV medications, quantities, lot numbers/expiration date accuracy, supplies, and equipment. This includes ordering, receiving, and restocking medications as needed.
• Quality control: IV technicians must adhere to quality control standards and procedures to ensure the accuracy, sterility, and safety of compounded IV medications. IV technicians will also be involved in department quality improvement initiatives.
• Environmental monitoring: IV pharmacy technicians participate in maintaining both environmental controls (ex: filling out appropriate logs, daily/monthly cleaning) and personnel controls (ex: donning appropriate PPE).
• Hood certification: IV technicians participate in the certification procedure every 6 months.
• Perform other duties as assigned by supervisor such as cross training in oral chemo dispensaries.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of basic pharmacy practices, procedures, medication, and supplies.
• Excellent interpersonal, customer and patient service skills.
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong mathematical, analytical, and problem-solving skills.
• Ability to prioritize tasks and to delegate when appropriate.
• Proficient with Microsoft Office Suite or related software.

REQUIRED EXPERIENCE, EDUCATION AND/OR TRAINING:

• High School diploma or equivalent.
• Graduate of an accredited pharmacy technician training program.
• Minimum two years’ experience in compounding IV admixtures, preferably including IV chemotherapy.
• National Pharmacy Technician Certification is strongly preferred.

 Schedule Details

• In-Person
• Monday-Friday 8:00am-4:30pm
• Local travel will be required, mileage will be reimbursed

Position Responsibilities:

• Lead administrative and operational tasks to support the implementation and operations of clinical programs, including pharmacogenomics, MTM, adherence, opioid safety, concurrent and retrospective drug utilization review, and other initiatives as needed
• Support clinical programs business development needs, including client contracting, vendor management, preparation of opportunity analyses, and program sales support
• Validate program identification and claim files, fax and letter communication proofs, vendor invoices, and client invoices for accuracy on a reoccurring basis
• Generate data outputs and analyze large data sets to monitor program quality and identify enhancement opportunities
• Manage large scale projects to support business needs
• Maintain drug lists to support operations of clinical programs including periodic drug list maintenance, weekly and quarterly list reviews, and ad-hoc updates
• Ensure customer satisfaction, demonstrate genuine compassion and care, and provide professional customer service in a fast-paced environment.
• Uphold general business needs and operations as required

Required Qualifications:

• 2+ years of applicable experience in a clinical pharmacy setting PBM, health plan, or related health care experience
• 1+ years of prior experience in business analysis, project management, or related fields
• Ability to manage multiple complex projects simultaneously with minimal direction
• Proficient in Microsoft Office Suite with emphasis on Microsoft Excel and PowerPoint
• Active, unrestricted pharmacy technician license

Preferred Qualifications:

• Proficient in querying large data sets, and coding languages are a plus
• Experience with Confluence, Jira, Tableau, Salesforce
• Experience with specialty pharmacy, home infusion, and related care coordination services
• Highly detail-oriented and analytical 

Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Benefits

Judi Health provides all full-time and part-time benefit-eligible employees with the ability to elect medical and pharmacy coverage, dental insurance, vision insurance, accidental injury insurance, critical illness insurance, hospital indemnity insurance, and flexible spending accounts. Full-time employees also have access to a health savings account, voluntary life insurance, and voluntary accidental death and dismemberment insurance for themselves and their eligible dependents.

Judi Health provides full-time employees with the following benefits at no cost to the employee: basic life insurance, basic accidental death and dismemberment insurance, paid time off, sick time, holidays, short-term disability, long-term disability, an employee assistance program, and a wellness program. Full-time employees are also eligible for a 401(k) plan with company match after one year of full-time employment.

Veterinary Technician 

Salary:  $18.00 - $24.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: 8:00a-5:30p Mon-Friday and rotating Saturdays 8a-12p.

Sanagree at Cane Bay Animal Hospital is hiring a full-time Veterinary Technician to provide skilled care to our patients and exceptional service to our clients.  

Our ideal candidate has experience in animal care, client communication, and veterinary procedures, with a passion for improving the lives of pets and their owners.  

What to Expect as a Vet Tech with Sanagree at Cane Bay Animal Hospital  

• A comprehensive benefits package, including medical, dental, and vision insurance  

• Paid time off and a 401(k) plan for full-time employees  

• Professional development opportunities   

 Key Responsibilities:   

• Support veterinarians with patient care, exams, surgery, anesthesia, and recovery.  

• Safely handle and restrain animals with compassion.  

• Communicate clearly with clients, including care instructions and status updates  

• Perform technical duties such as lab work, radiographs, injections, and IV catheter placement.  

• Maintain accurate medical records and assist with medication dispensing.  

• Help keep exam rooms, treatment areas, and equipment clean, stocked, and ready.  

• Follow hospital, safety, and regulatory guidelines at all times.  

Qualifications:  

• Ability to handle animals safely and compassionately.  

• Knowledgeable about common disease states and able to alert veterinarians to changes in patient conditions.  

• Familiarity with DEA, OSHA, and hospital safety guidelines.  

• A comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and a 401(k) plan for full-time employees
• Guardian voluntary benefits
• Professional development opportunities 
• Employee pet discounts! Because we know your pets are family, too.

Salary: $17.00 - $24.00 per hour, determined by the candidate's skills, experience, and qualifications.

Schedule: 4 days per week  and rotating Saturdays 8a-12p.

Key Responsibilities: 

• Client Communication: Provide status updates for hospitalized patients, home care instructions, pre- and post-op instructions, and medication administration guidance. Address client medical questions with confidence and direct complex inquiries to veterinarians.
• Client Education & Support: Educate clients on preventative medicine, wellness care by age, vaccine requirements, laboratory procedures, and support hospital financial policies by preparing estimates and discussing financial commitments.
• Customer Service: Greet clients, escort them and their pets into exam rooms, ensure smooth transitions to the front desk, and promote the practice’s products, programs, and services.
• Animal Handling & Care: Restrain animals safely and compassionately, assist veterinarians in medical, surgical, and dental procedures, prepare patients for surgery, administer anesthesia, monitor patients during surgery and recovery, and administer fluids.
• Facility & Equipment Maintenance: Properly care for all surgical materials, maintain hospital equipment and inventory, and ensure the surgery room, ICU area, exam rooms, and treatment areas are prepared and maintained.
• Record Keeping: Maintain accurate and detailed patient records using a paperless medical record system, ensuring all procedures, vaccinations, and notes are documented for proper billing.
• Pharmacy Assistance: Assist with dispensing medications as directed by the veterinarian, prepare prescription labels, and appropriately package medication.
• Safety & Technical Skills: Follow DEA, OSHA, and hospital safety guidelines; administer SQ, IM, and IV injections; perform laboratory tests, radiographs, and electrocardiograms; place IV catheters; perform emergency treatments such as bleeding control and external cardiac massage.

 Qualifications:

• One year of Veterinary Technician experience.
• Ability to handle animals safely and compassionately.
• Knowledgeable about common disease states and able to alert veterinarians to changes in patient conditions.
• Familiarity with DEA, OSHA, and hospital safety guidelines.

About Sangaree Animal Hospital at Cane Bay:

At Sangaree Animal Hospital, we’re committed to providing our doctors and medical team with the tools, technology, and support they need to deliver exceptional care. Our hospital is fully equipped with advanced diagnostic and preventative tools, including conventional radiography, digital dental radiography, in-house labs, and ultrasound, ensuring you have everything necessary to provide top-tier service to our patients.

We are dedicated to establishing a culture that celebrates all forms of diversity and allows us to be an inclusive service provider in this community. 

#VETTECH

#LVTECH

Join Our Growing Physical Therapy Team at Independence Veterinary Clinic!

Salary: $22.00 - $24.00 per hour (based on skills and experience.) $1,500 Sign-on Bonus!

Schedule: Tuesday- Friday 8 AM-6PM

Must be CCRT or CCAT certified or equivalent

Independence Veterinary Clinic’s physical therapy division, HealingPups, is growing rapidly and hiring a Physical Therapy Veterinary Technician! Our facility boasts state-of-the-art rehabilitation equipment, including a modern underwater treadmill, advanced laser therapy, and a full-sized indoor swimming pool—designed for therapeutic exercise, obesity management, and just plain doggy fun.

Our PT program is led by Dr. Amy Benjamin and Dr. Blair Keffer, both licensed rehabilitation veterinarians with extensive experience in neurological, orthopedic, and general rehab cases.

Learn more about our work at: www.HealingPupsCharlotte.com

What to Expect

As you join our mission, expect to be supported in your work and home life with

• All the benefits you deserve—medical, dental, vision, retirement for full-time employees
• Paid time off. Take the time you need to recharge. For full-time employees.
• Employee pet discount because we know your pets are family, too.
• 401(k) with a generous company match to help you invest in your future while you care for pets today.
• Employee referral bonus. Earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.
• Continuing education opportunities for our licensed technicians to grow and thrive in their careers

 Key Responsibilities

• Client communication: Update owners on patient progress, home care plans, and medications. Answer rehab-related questions and collaborate with PT doctors or veterinarians for more complex cases.
• Client Education: Teach clients about PT goals, exercises, recovery expectations, and how to use therapy tools like laser treatments and underwater treadmills.
• Customer Service: Provide a warm, friendly experience from check-in to discharge. Foster trust and promote our rehab services to pet owners.
• Animal Handling & Therapy Support: Safely assist in hydrotherapy, laser sessions, land-based exercises, and other rehab techniques. Monitor pets during sessions and adjust care as needed.
• Facility & Equipment Care: Clean and maintain therapy rooms, equipment, and the rehab pool. Ensure a safe and inviting environment.
• Record Keeping: Accurately document each therapy session and maintain clear notes on progress and follow-up care.
• Pharmacy Support: Prepare and administer medications related to PT, including pain management protocols and supplements.
• Safety & Technical Skills: Adhere to safety standards and rehab protocols. Understand animal biomechanics and movement to support proper recovery and performance.

Qualifications

• Minimum 1 year of veterinary technician experience
• must be CCRT or CCAT certified or equivalent
• Skilled in safe, compassionate animal handling
• Knowledge of common disease states and the ability to recognize changes in patient condition
• Familiarity with DEA, OSHA, and veterinary safety protocols
• Experience in physical rehabilitation or a strong interest in learning is preferred

About Independence Veterinary Clinic

At Independence Veterinary Clinic, we provide personalized, compassionate care that puts pets and their families first. Our mission is to deliver exceptional medical, surgical, and preventative services while creating a warm, welcoming environment. We focus on building trust with our clients through education and support, and we prioritize the well-being of every animal we treat.

#LVTECH

Job Purpose:

• Proactively grow the specialty pharmacy patient population by making outbound phone calls to eligible patients and enrolling them with Shields Partner Pharmacy
• Educate patients on the services offered by the Shields Specialty Pharmacy Program
• Protect Shields values by keeping information confidential

Job Duties:

• Communicate with patient over the phone and provide them the compelling reason why the Shields Partner Pharmacy program is superior to any other comprehensive pharmacy care model.
• Access patient's EMR and review chart notes prior to outbound call to ensure familiarity with patient's condition and situation.
• Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
• Identify supplies necessary for select medications such as sharps containers, needles/syringes, alcohol swabs and band-aids.
• Ability to be flexible on shift times: (typical shift times: M-F: 8:30AM to 4:30PM or 12:00PM to 8:00PM // flexibility with occasional Sat: 11:00AM-4:00PM).
• Opportunity to become nationally certified PTCB or ExCPT within 6 months of hire via Shields classes (included as part of employee training).
• Perform other duties as assigned.

Skills:

• Ability to verbally communicate a compelling reason why patients should use shields pharmacy.
• Strong verbal communication and phone skills.
• Enjoys talking with patients and can empathize with their situation.
• Proactively engaging patients telephonically.
• Ability to quickly build rapport and relate with patients over the phone.
• Self-motivation and ability to work effectively in an independent environment with a focus on patient advocacy.
• Excellent communication, organizational and prioritization skills
• Attention to detail.
• Ability to learn new processes and implement them quickly.
• Results-oriented with a positive outlook.
• A clear focus on high quality.
• Proficient in Microsoft Office particularly Excel, Word, and Outlook.
• Prior customer service experience / outbound call experience.

 Experience/ Education:

Required Licensure/Certification: We are seeking experienced pharmacy technicians licensed in Colorado. Nationally certified from PTCB or equivalent is strongly preferred but not required. Should licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Years of Experience: 0-1 years' experience as a Pharmacy Technician or related experience

Education: High school diploma or GED required, Bachelor's Degree or PTCB/ExCPT License is strongly preferred

Job Purpose:

• Proactively grow the specialty pharmacy patient population by making outbound phone calls to eligible patients and enrolling them with Shields Partner Pharmacy
• Educate patients on the services offered by the Shields Specialty Pharmacy Program
• Protect Shields values by keeping information confidential

Job Duties:

• Communicate with patient over the phone and provide them the compelling reason why the Shields Partner Pharmacy program is superior to any other comprehensive pharmacy care model.
• Access patient's EMR and review chart notes prior to outbound call to ensure familiarity with patient's condition and situation.
• Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
• Identify supplies necessary for select medications such as sharps containers, needles/syringes, alcohol swabs and band-aids.
• Ability to be flexible on shift times: (typical shift times: M-F: 8:30AM to 4:30PM or 12:00PM to 8:00PM // flexibility with occasional Sat: 11:00AM-4:00PM).
• Opportunity to become nationally certified PTCB or ExCPT within 6 months of hire via Shields classes (included as part of employee training).
• Perform other duties as assigned.

Skills:

• Ability to verbally communicate a compelling reason why patients should use shields pharmacy.
• Strong verbal communication and phone skills.
• Enjoys talking with patients and can empathize with their situation.
• Proactively engaging patients telephonically.
• Ability to quickly build rapport and relate with patients over the phone.
• Self-motivation and ability to work effectively in an independent environment with a focus on patient advocacy.
• Excellent communication, organizational and prioritization skills
• Attention to detail.
• Ability to learn new processes and implement them quickly.
• Results-oriented with a positive outlook.
• A clear focus on high quality.
• Proficient in Microsoft Office particularly Excel, Word, and Outlook.
• Prior customer service experience / outbound call experience.

 Experience/ Education:

Required Licensure/Certification: We are seeking experienced pharmacy technicians. Nationally certified from PTCB or equivalent is strongly preferred but not required. Should licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Years of Experience: 0-1 years' experience as a Pharmacy Technician or related experience

Education: High school diploma or GED required, Bachelor's Degree or PTCB/ExCPT License is strongly preferred

Are you kind, collaborative and caring?  You’re in good company.

At Shields, we hire passionate team players that put people first. Join a diverse and inclusive workplace that supports and welcomes new ideas, collaboration, and candid conversations.

We are experiencing explosive growth and are looking for intellectually curious and driven team members to join us.

As the single point of contact for a specialty pharmacy patient, liaisons assess needs and provide support with every refill, coordinate drug delivery, address any new insurance and/or copay challenges, and monitor for adherence. When issues arise, they work across the care continuum with other clinical and pharmacy team members including the clinical pharmacist, the prescriber, and the clinic staff to ensure concerns are resolved quickly.

Shields offers a generous employment package, including:
• Salary, plus bonus
• M-F schedule; onsite in an outpatient clinic setting
• 4 weeks of PTO, plus 10 Holidays
• 401k with company match
• Health, Dental and Vision Benefits eligible on the first day of employment

Experience/ Education:

• Required Licensure/Certification:  We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required
• Years of Experience: Required 2-5 years, Preferred 5-8 years experience as a Pharmacy Technician
• Education: High School Diploma or GED required
• Skills:  Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must 

This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. An employee in this position can expect a salary rate between $50,000 and $65,000 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law.

Hi, we're Oscar. We're hiring a Prior Authorization Pharmacy Technician to join our Pharmacy Tech team.

Oscar is the first health insurance company built around a full stack technology platform and a relentless focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

About the role:

You will be dedicated to high quality pharmacy decision-making and improving the member and provider experience. This position is responsible for processing prior authorizations requests and providing support for escalated issues related to prior authorizations.

You will report into the Pharmacy Technician Supervisor.

Work Location: This is a remote position, open to candidates who reside in: Alabama; Arizona; Arkansas; Colorado; Connecticut; District of Columbia; Florida; Georgia; Idaho; Illinois; Indiana; Iowa; Kansas; Kentucky; Maine; Maryland; Massachusetts; Michigan; Minnesota; Missouri; Nevada; New Hampshire; New Jersey; New Mexico; North Carolina; Ohio; Oregon; Pennsylvania; Rhode Island; South Carolina; Tennessee; Texas; Utah; Vermont; or Virginia. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote

Pay Transparency: The base pay for this role in the states of California, Connecticut, New Jersey, New York, and Washington is: $19.11 - $25.08 per hour. The base pay for this role in all other locations is: $17.20 - $22.57 per hour. You are also eligible for employee benefits and monthly vacation accrual at a rate of 15 days per year.

Responsibilities:

• Use Oscar and vendor tools to determine eligibility, screen for required documents, create, process, and properly track pharmacy prior authorization requests
• Prepare, organize, and distribute pharmacy prior authorization requests for review by pharmacist/physician and respond to pharmacist/physician requests for additional information
• Collect relevant medical information (via telephone, fax, and portal) and apply the appropriate PA criteria, clearly documenting all communication and decision making
• Meet required decision-making timeframes, including promptly triggering escalation for cases requiring pharmacist review
• Communicate oral and written prior authorization outcome notifications that comply with standards and requirements for content and accuracy
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• 2+ years of work experience in a pharmacy related field in a retail or managed care plan setting and/or prior authorization experience
• Active, unrestricted Pharmacy Technician certification (CPhT)
• Excellent customer service, phone etiquette, and typing skills

Bonus Points:

• 1+ years of performing pharmacy reviews for a managed care plan or pharmacy benefits manager
• Experience working with CVS Caremark's portal and criteria
• In-depth understanding of how to operationalize step therapy rules and regulations
• Strong verbal and written communications, and interpersonal interactions

Position Objective:

Under general supervision, the Clinical Staff Pharmacist facilitates the safe, high quality, effective and economic use of drugs. This responsibility includes the accurate preparation and dispensing of pharmaceuticals according to established departmental policies and procedures.

Essential Job Duties:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Verifies the accuracy of order entry by authorized prescribers in computerized patient medication profiles.
2. Reviews written medication orders or prescriptions to determine appropriate ingredients, strength, and dosage. Reviews medication orders for: potential allergies, drug/drug and food/drug interactions, route of administration, appropriate dose and potential for adverse drug reactions with other medications ordered.
3. Contacts the prescriber, as appropriate, to clarify orders and/or make recommendations concerning alternate therapies.
4. Provides drug information to patients, physicians, nurses, and other clinical staff where appropriate and upon request.
5. Supervises the daily operational duties in the dispensing area to which assigned, including assisting and assigning, closely monitoring and reviewing the work of Pharmacy Technicians, to assure accurate and timely delivery of medications.
6. Participates in patient care rounds and unit based services, which may include: medication reconciliation, promoting medication efficacy/safety/cost improvement initiatives, participation in unit process improvement activities, and patient education & follow-up as appropriate.
7. Participates in improvements in interdepartmental policies and procedures which support the Pharmacy Department and Hospitals strategic goals. Maintains accurate records as required by departmental policies and procedures and/or federal and state board regulations.
8. Completes all core competencies and documents clinical activities accurately and according to policies and procedures. Supports the Investigational Drug Service in the daily operations of the department.
9. Educates and supervises technician staff in the preparation of intravenous admixture solutions and chemotherapeutic agents, using aseptic technique.
10. Completes formal in-service, formulary addition/deletion, assimilation of evidence-based protocol/order-set, medication safety related activities and/or targeted medication expense reductions.

 Educational/Experience Requirements:

The minimum level of education and experience for this position includes:

• Doctor of Pharmacy Degree or Bachelor of Science in Pharmacy with commensurate experience required.
• At least 1 year of experience in an inpatient setting required.
• PGY-1 residency or Board Certification preferred.

Required License/Certifications: 

• Current Maryland State License

Working Conditions, Equipment, Physical Demands:

Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Position Objective:

Under general supervision, the Clinical Staff Pharmacist facilitates the safe, high quality, effective and economic use of drugs. This responsibility includes the accurate preparation and dispensing of pharmaceuticals according to established departmental policies and procedures.

Essential Job Duties:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Verifies the accuracy of order entry by authorized prescribers in computerized patient medication profiles.
2. Reviews written medication orders or prescriptions to determine appropriate ingredients, strength, and dosage. Reviews medication orders for: potential allergies, drug/drug and food/drug interactions, route of administration, appropriate dose and potential for adverse drug reactions with other medications ordered.
3. Contacts the prescriber, as appropriate, to clarify orders and/or make recommendations concerning alternate therapies.
4. Provides drug information to patients, physicians, nurses, and other clinical staff where appropriate and upon request.
5. Supervises the daily operational duties in the dispensing area to which assigned, including assisting and assigning, closely monitoring and reviewing the work of Pharmacy Technicians, to assure accurate and timely delivery of medications.
6. Participates in patient care rounds and unit based services, which may include: medication reconciliation, promoting medication efficacy/safety/cost improvement initiatives, participation in unit process improvement activities, and patient education & follow-up as appropriate.
7. Participates in improvements in interdepartmental policies and procedures which support the Pharmacy Department and Hospitals strategic goals. Maintains accurate records as required by departmental policies and procedures and/or federal and state board regulations.
8. Completes all core competencies and documents clinical activities accurately and according to policies and procedures. Supports the Investigational Drug Service in the daily operations of the department.
9. Educates and supervises technician staff in the preparation of intravenous admixture solutions and chemotherapeutic agents, using aseptic technique.
10. Completes formal in-service, formulary addition/deletion, assimilation of evidence-based protocol/order-set, medication safety related activities and/or targeted medication expense reductions.

 Educational/Experience Requirements:

The minimum level of education and experience for this position includes:

• Doctor of Pharmacy Degree or Bachelor of Science in Pharmacy with commensurate experience required.
• At least 1 year of experience in an inpatient setting required.
• PGY-1 residency or Board Certification preferred.

Required License/Certifications: 

• Current Maryland State License

Working Conditions, Equipment, Physical Demands:

Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work.

There is a reasonable expectation that employees in this position will be exposed to blood-borne pathogens.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Are you kind, collaborative and caring?  You’re in good company.

At Shields, we hire passionate team players that put people first. Join a diverse and inclusive workplace that supports and welcomes new ideas, collaboration, and candid conversations.

We are experiencing explosive growth and are looking for intellectually curious and driven team members to join us.

As the single point of contact for a specialty pharmacy patient, liaisons assess needs and provide support with every refill, coordinate drug delivery, address any new insurance and/or copay challenges, and monitor for adherence. When issues arise, they work across the care continuum with other clinical and pharmacy team members including the clinical pharmacist, the prescriber, and the clinic staff to ensure concerns are resolved quickly.

Shields offers a generous employment package, including:
• Salary, plus bonus
• M-F schedule; onsite in an outpatient clinic setting
• 4 weeks of PTO, plus 10 Holidays
• 401k with company match
• Health, Dental and Vision Benefits eligible on the first day of employment

Experience/ Education:

• Required Licensure/Certification:  We are seeking experienced pharmacy technicians who are registered with the State of employment. Nationally certified as a CPhT is preferred but not required
• Years of Experience: Required 2-5 years, Preferred 5-8 years experience as a Pharmacy Technician
• Education: High School Diploma or GED required
• Skills:  Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must 

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator

Other:  Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

Specialties: Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus

Candidates must hold an active national pharmacy certification to be considered. This role requires working East Coast hours.

Job Purpose:

• Proactively grow the specialty pharmacy patient population by making outbound phone calls to eligible patients and enrolling them with Shields Partner Pharmacy
• Educate patients on the services offered by the Shields Specialty Pharmacy Program
• Protect Shields values by keeping information confidential

Job Duties:

• Communicate with patient over the phone and provide them the compelling reason why the Shields Partner Pharmacy program is superior to any other comprehensive pharmacy care model.
• Access patient's EMR and review chart notes prior to outbound call to ensure familiarity with patient's condition and situation.
• Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
• Identify supplies necessary for select medications such as sharps containers, needles/syringes, alcohol swabs and band-aids.
• Ability to be flexible on shift times: (typical shift times: M-F: 8:30AM to 4:30PM or 12:00PM to 8:00PM // flexibility with occasional Sat: 11:00AM-4:00PM).
• Opportunity to become nationally certified PTCB or ExCPT within 6 months of hire via Shields classes (included as part of employee training).
• Perform other duties as assigned.

Skills:

• Ability to verbally communicate a compelling reason why patients should use shields pharmacy.
• Strong verbal communication and phone skills.
• Enjoys talking with patients and can empathize with their situation.
• Proactively engaging patients telephonically.
• Ability to quickly build rapport and relate with patients over the phone.
• Self-motivation and ability to work effectively in an independent environment with a focus on patient advocacy.
• Excellent communication, organizational and prioritization skills
• Attention to detail.
• Ability to learn new processes and implement them quickly.
• Results-oriented with a positive outlook.
• A clear focus on high quality.
• Proficient in Microsoft Office particularly Excel, Word, and Outlook.
• Prior customer service experience / outbound call experience.

 Experience/ Education:

Required Licensure/Certification: We are seeking experienced pharmacy technicians. Nationally certified from PTCB or equivalent is strongly preferred but not required. Should licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Years of Experience: 0-1 years' experience as a Pharmacy Technician or related experience

Education: High school diploma or GED required, Bachelor's Degree or PTCB/ExCPT License is strongly preferred

Location: Remote (U.S only)

Position Responsibilities:

• Prepare prior authorization requests received by validating prescriber and member information, level of review, and appropriate clinical guidelines
• Make outbound calls to providers to obtain additional clinical information to ensure substantial clinical information exists to reach a clinical determination for pharmacist review
• Proactively obtains clinical information from prescribers, referral coordinators, and appropriate staff to ensure all aspects of clinical guidelines are addressed for pharmacist review.
• Review and analyze pharmacy claims data for proactive outreach and intervention.
• Identify, document, and escalate provider concerns to the appropriate internal team including various members of the Prior Authorization Team
• Triage phone calls from members, pharmacy personnel, and providers by asking applicable drug and client specific clinical questions.
• Effectively communicate issues and resolutions to members, pharmacy staff, providers, and appropriate internal stakeholders.
• Follow all internal Standard Operating Procedures and adhere to HIPAA guidelines and Company policies
• Ensure customer satisfaction, extraordinary customer care, and quality resolution with genuine compassion in a fast paced, startup environment
•  

Required Qualifications:

• 2+ years of pharmacy technician experience in a PBM, health plan, or in another clinical pharmacy setting
• Experience handling prior authorization requests/understanding of prior authorization requirements required
• National Certified Pharmacy Technician (CPhT) license, required
• High school diploma or the equivalent; Associate’s or bachelor’s degree is preferred
• Excellent communication, writing, and organizational skills
• Ability to work independently with minimal supervision, stay productive in a remote, high-volume, metric driven call center environment
• Ability to multi-task and collaborate in a team with shifting priorities

This range represents the low and high end of the anticipated base salary range for the NY - based position. The actual base salary will depend on several factors such as: experience, knowledge, and skills, and if the location of the job changes. 

Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. 

Location: Remote (For Non-Local) or Hybrid (Local to Denver or NYC area)

Position Summary:

The Government Programs Operations Specialist is a hands-on position responsible for coordinating the day-to-day operations and activities of the Government Programs Operations team. This position provides the candidate a career growth opportunity while learning about Medicare Part D, Medicaid and Exchange business. 

Position Responsibilities:

• Manage the Government Programs Operations team shared Outlook mailbox, including but not limited to timely, accurate and complete responses, and ensuring timeframes for deliverables.
• Lead and execute pharmacy outreach initiatives related to CMS disputes, ensuring compliance with regulatory requirements and internal Government Operations procedures while applying judgment in communication strategy and issue resolution
• Serve as a key contributor in the validation of system enhancements, including evaluating output data, identifying discrepancies, and providing recommendations to improve system performance and data integrity. 
• Design, maintain, and continuously improve structured documentation frameworks, including job aids, policies and procedures (P&Ps), standard operating procedures (SOPs), and training materials to support operational consistency and scalability. 
• Develop and optimize internal workflows and job aids, driving process standardization and identifying efficiency opportunities across Government Programs Operations. 
• Oversee daily PDE reconciliation activities, analyzing trends, identifying variances, and proactively addressing discrepancies to ensure data accuracy and compliance. 
• Manage and resolve escalations arising from claims monitoring activities by applying critical thinking, root cause analysis, and cross-functional collaboration. 
• Support strategic Government Programs Operations initiatives, contributing insights, process improvements, and subject matter expertise as assigned. 
• Plan, coordinate, and facilitate cross-functional meetings to drive alignment, resolve issues, and advance operational objectives. 
• Collaborate closely with Government Programs Operations team members and business partners to address operational needs, improve processes, and support broader organizational goals. 

Required Qualifications: 

• 3+ years of experience in an equivalent role 
• High school diploma required 
• Experience with Medicare Part D and/or Pharmacy Technician experience preferred 
• Organizational skills and a very keen eye for detail and accuracy. 
• Experience working in high-growth, startup environments - an advantage. 
• A positive and upbeat attitude, and excellent interpersonal communication skills.
• A commitment to delivering a high level of customer service, both internally and externally. 
• Flexibility to respond to a range of different work situations. 
• An ability to work under pressure and juggle multiple priorities at any given time. 
• An ability to work well independently and be an effective collaborator within and across teams. 

Pharmacy Operations Manager (Manager Patient Services)

Education & Experience

• Bachelor's degree or equivalent work experience required with a minimum of 2 years supervisory/management experience preferred
• 5 years working in a healthcare or pharmacy environment with direct patient and clinician contact required
• National Certification as a CPhT (or equivalent) and prior experience as a licensed pharmacy technician would be optimal in this role
• Experience working within a retail, hospital or provider type setting communicating with physicians, nurses, and other healthcare professionals (preferably in an outpatient or medical clinic setting) is a plus.

Job Salary: 

An employee in this position can expect a salary rate between $70,000 and $95,000 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law

Pharmacotherapy Pharmacy Technician 

Location: Onsite at Providence Santa Rosa Memorial Hospital in Santa Rosa, CA

Compensation: An employee in this position can expect an hourly compensation range of $28.00/hr - $36.00/hr. The actual compensation range will depend on experience, seniority, geographic location, and other factors permitted by law.

Sign-On Bonus: $5,000.00

Job Purpose:

The Pharmacy Technician supports the Pharmacotherapy Clinic by assisting pharmacists with patient communication, follow‑up, and care coordination activities. This role focuses on enhancing patient access to clinical services, supporting medication management processes, and ensuring that patients receive timely monitoring and appropriate follow‑up throughout their therapy. The Technician contributes to safe, efficient, and patient‑centered clinical operations within a non‑dispensing environment. 

Job Duties:

• Conduct routine patient check‑ins to monitor therapy experience, identify concerns, and support adherence to treatment plans.
• Assist with initial outreach to confirm therapy start and assess early treatment experience.
• Coordinate patient appointments, follow‑up visits, and clinical monitoring schedules.
• Support pharmacists by completing delegated tasks such as gathering patient information, preparing charts or notes, and managing task queues.
• Track and follow up on required labs or monitoring parameters, ensuring completion and communicating status to the care team.
• Prepare and route prescription‑related requests or medication renewals to the pharmacist for review.
• Maintain clear and timely documentation in all required systems to support continuity of care.
• Facilitate workflow efficiency by organizing patient lists, call queues, and clinical follow‑up tasks.
• Maintain confidentiality and adhere to clinic standards, policies, and professional expectations.
• Participate in relevant training, team meetings, and process improvement initiatives.
• Perform other duties as assigned. 

Skills: strong interpersonal communication skills, strong phone skills, highly proficient in Epic, and Microsoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skills a must.  

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator. 

Other: energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data. 

Experience/ Education:

Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Years of Experience:  Required: 1+ years, Preferred: 5-8 years of experience as a Pharmacy Technician. Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic) is a plus.

Education: High school diploma or GED required

Location: Hybrid (Local to NYC)

Position Summary: 

The Provider Relations Specialist provides essential credentialing review and management to support the Capital Rx networks of pharmacies. This work involves deciding whether pharmacies meeting Capital Rx’s credentialing requirements allowing for inclusion in the Capital Rx pharmacy networks and maintaining the information related to credentialing. The ideal candidate will have experience in credentialing providers, managing reporting requests, and contribute to scalable solutions to streamline processes.  

Position Responsibilities: 

• Manage the standard credentialing review process for applicable pharmacies for inclusion in the provider networks and maintain the information related to credentialing so that Capital Rx has the most relevant information available. This includes getting applicable licenses and certificates of insurance from pharmacies as well as verifying eligibility in the NCPDP database and federal and state websites (e.g. OIG, GSA, SAM) and using that information to decide whether the pharmacy meets the credentialing requirements for Capital Rx.  

• Manage, review and decide whether the applicable pharmacies are valid by reviewing exclusion lists on an ongoing basis to identify any excluded pharmacies and referring those pharmacies to the appropriate team members/departments for removal. 

• Manage the development and maintenance of a credentialing database to ensure proper tracking of all relevant credentialing information. 

• Manage credentialing reporting requests. 

• Gather and track annual pharmacy required attestations. 

• Manage and review development and implement of credentialing policies and procedures. 

• Gather pertinent information from pharmacies regarding services offered and opportunities and provide direct contracting support to Provider Relations leadership as needed. 
• Provide other assistance as assigned to the Provider Relations team. 

Required Qualifications: 

• 2+ yrs. of experience in healthcare, pharmacy credentialing, contracting, provider relations, pharmacy, account management or other relevant experience. 

• Proven track record of working in a fast-paced environment, managing multiple tasks at once and having a go-get attitude to provide persistent outreach to pharmacy providers to close out contracts and tasks. 

• Ability to work independently, track work/projects appropriately and remain on task. 

• Strong communication skills with the ability to develop effective working relationships with providers and internal and external stakeholders. 
• Intermediate level of proficiency with Microsoft Excel, Word, PowerPoint. 

Preferred Qualifications: 

• PBM and pharmacy technician experience preferred 

• Bachelor’s degree preferred 

Position Summary: 

The Provider Relations Specialist provides essential credentialing review and management to support the Capital Rx networks of pharmacies. This work involves deciding whether pharmacies meeting Capital Rx’s credentialing requirements allowing for inclusion in the Capital Rx pharmacy networks and maintaining the information related to credentialing. The ideal candidate will have experience in credentialing providers, managing reporting requests, and contribute to scalable solutions to streamline processes.  

Position Responsibilities: 

• Manage the standard credentialing review process for applicable pharmacies for inclusion in the provider networks and maintain the information related to credentialing so that Capital Rx has the most relevant information available. This includes getting applicable licenses and certificates of insurance from pharmacies as well as verifying eligibility in the NCPDP database and federal and state websites (e.g. OIG, GSA, SAM) and using that information to decide whether the pharmacy meets the credentialing requirements for Capital Rx.  

• Manage, review and decide whether the applicable pharmacies are valid by reviewing exclusion lists on an ongoing basis to identify any excluded pharmacies and referring those pharmacies to the appropriate team members/departments for removal. 

• Manage the development and maintenance of a credentialing database to ensure proper tracking of all relevant credentialing information. 

• Manage credentialing reporting requests. 

• Gather and track annual pharmacy required attestations. 

• Manage and review development and implement of credentialing policies and procedures. 

• Gather pertinent information from pharmacies regarding services offered and opportunities and provide direct contracting support to Provider Relations leadership as needed. 
• Provide other assistance as assigned to the Provider Relations team. 

Required Qualifications: 

• 2+ yrs. of experience in healthcare, pharmacy credentialing, contracting, provider relations, pharmacy, account management or other relevant experience. 

• Proven track record of working in a fast-paced environment, managing multiple tasks at once and having a go-get attitude to provide persistent outreach to pharmacy providers to close out contracts and tasks. 

• Ability to work independently, track work/projects appropriately and remain on task. 

• Strong communication skills with the ability to develop effective working relationships with providers and internal and external stakeholders. 
• Intermediate level of proficiency with Microsoft Excel, Word, PowerPoint. 

Preferred Qualifications: 

• PBM and pharmacy technician experience preferred 

• Bachelor’s degree preferred 

Position Summary:

Responsible for taking incoming requests for first, second level and external appeals while ensuring high level of customer service and maximizing productivity. Work with appeals team for multiple lines of business such as Commercial, Exchange and Medicare, ensuring the proper submission of appeals for review by pharmacist and medical directors.

Position Responsibilities:

• Maintain quality and productivity standards for all cases reviewed while meeting established turnaround time requirements.
• Remain current on all communications and updated processes relayed through multiple communication channels and apply to daily responsibilities.
• Follow all internal Standard Operating Procedures and adhere to HIPAA guidelines and policies.
• Review all cases received, to verify if case meets qualifications for appeal review.
• Performs triple check to ensure quality reviews and handling in accordance with policies and procedures.
• Updates case types, sends appeal acknowledgements, and submits case information to independent review organizations.
• Communicate effectively with appeal pharmacists regarding internal and external appeals.
• Make verbal outreach attempts to obtain necessary information for case review and record accurate information obtained on the call.
• Exhibit excellent phone and communication skills while providing complete and accurate information to members and providers.
• Performs all other related duties as assigned

Minimum Qualifications:

• 1 + years’ experience working as a certified pharmacy technician in a managed care or PBM setting required.
• Active, unrestricted certified pharmacist technician license required.
• Excellent organization details and strong detail orientation.
• Strong oral and written communication skills.
• Ability to work independently with minimal supervision, stay productive in a remote, high-volume, metric driven environment with shifting priorities.
• Ability to work 12pm-9pm EST hours

Preferred Qualifications:

• Experience working with commercial and medicare appeals preferred

Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Remote, US Salary Range
$60,000.00 - $65,000.00  USD
New York, NY Salary Range
$78,800.00 - $98,500.00 USD
Denver, CO Salary Range
$72,000.00 - $90,000.00 USD

About Capital Rx

Capital Rx is a full-service pharmacy benefit manager (PBM) and pharmacy benefit administrator (PBA), advancing our nation’s electronic healthcare infrastructure to improve drug price visibility and patient outcomes. As a Certified B Corp™, Capital Rx is executing its mission through the deployment of JUDI®, the company’s cloud-native enterprise health platform, and a Single-Ledger Model™, which increases visibility and reduces variability in drug prices. JUDI connects every aspect of the pharmacy ecosystem in one efficient, scalable platform, servicing millions of members for Medicare, Medicaid, and commercial plans. Together with its clients, Capital Rx is reimagining the administration of pharmacy benefits and rebuilding trust in healthcare.

Capital Rx values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The Pharmacy Refill Technician will provide integrated support to pharmacy staff and Shields Health Solutions Liaisons by providing a 'hands-on" approach to ensuring accurate and timely filling and delivery of specialty medications. This role will work closely with health system pharmacy staff and Shields liaisons by emphasizing accurate workflows and leveraging technology to support optimal patient care and efficient operations.  Individual will be responsible for placing outbound calls to patients and assisting them through the entire refill process as well as receiving inbound pharmacy phone calls. 

Job Duties:

• Always show kindness and compassion while providing knowledgeable and courteous assistance to patients, providers and pharmacy team members.
• Make assigned outbound patient refill phone calls and complete the patient refill requests in a timely manner.
• Answer, resolve and triage inbound inquiries appropriately.
• Clarify prescription orders with pharmacist and/or clinician as appropriate.
• Proactively coordinate medication refills including data entry and ensuring correct days supply is entered for all fills.
• Following through with claim adjudication and troubleshooting and reject codes.
• Partnering with pharmacy to ensure proper in-stock of medications.
• Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
• Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids.
• Properly discontinuing patients off service when appropriate.
• Documenting work appropriately across all systems.
• Manage, organize, and update relevant data using database applications.
• Other duties that facilitate patient access to medications as assigned
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
• Identify trends, resolve problems, recommend improvements, implement change.
• Actively participate in process improvement initiatives.
• Act as a value-added business partner to stakeholders throughout the organization.
• Protect organization's value by keeping information confidential.
• Maintain updated knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations.

Skills: strong interpersonal communication skills, strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skills a must. 

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator.

Other: energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data.

Experience/ Education:

• Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.
  
  
• Years of Experience: Required: 1+ years, Preferred: 5-8 years of experience as a Pharmacy Technician. Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic) is a plus.
  
  

• Education: High school diploma or GED required

Job Salary: 

This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. The current pay range for this position is $24.00 per hour to $26.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience, and other relevant factors. 

12 month contract, full-time opportunity

Location & Hours of Operation: Ability to commute to 2-2624 Dunwin Drive, Mississauga, ON. Affirming Care Pharmacy is open Monday to Friday from 9:00am to 7:00pm, and Saturdays from 9:00 am to 3:00pm. This role will primarily work Monday through Friday, with potential for evening and weekend shifts.

Affirming Care Pharmacy is located on the unceded and traditional territories of the peoples of the Treaty and Traditional Territory of the Mississaugas of the Credit First Nation, The Haudenosaunee Confederacy, the Huron-Wendat and Wyandot Nations. The city of Mississauga is also homeland to many global Indigenous Peoples.

Who we hope to find:

We are looking for a Registered Pharmacy Technician to join our incredible Affirming Care Pharmacy team in Mississauga, ON. Reporting to our Pharmacy Manager, the Registered Pharmacy Technician will be responsible for preparing, filling, dispensing, shipping and checking prescription medications to our patients. If you are looking for the opportunity to join a rapidly growing company, we highly encourage you to apply!

In this role, you’ll make an impact by:

Providing Patient Care & Support

• Providing exceptional customer service to patients
• Assisting patients across various communication platforms: phone, email, SMS and secure messaging
• Navigating insurance challenges with patients and proactively identifying solutions
• Creating and maintaining spreadsheets to track and monitor patient records

Supporting Prescription & Pharmacy Operations

• Executing the end-to-end prescription process: preparing, filling, labelling, dispensing, packaging and shipping 
• Verifying prescription information is complete and accurate
• Ensuring accuracy and safety by performing final checks on new and refill prescriptions, confirming each step in the dispensing process has been completed correctly
• Maintaining an efficient, safe and tidy dispensary
• Managing a high volume of inbound and outbound calls, creating and updating patient profiles and maintaining internal pharmacy databases 
• Assisting with inventory management: performing inventory audits, managing packaging and pharmacy supplies, and coordinating medication orders with the Pharmacist 
• Ensuring every request is processed accurately and as per the Board of Pharmacy regulations
• Collaborating with the Affirming Care team and telehealth partners

We need someone who has:

• A license as a Registered Pharmacy Technician (in good standing) with the Ontario College of Pharmacists
• The ability to work Monday through Friday, with the potential for evening and weekend shifts
• Knowledge and efficiency of all aspects of pharmacy software (data entry, billing, report generating, and troubleshooting)
• A positive attitude, a strong sense of urgency and a team player mentality
• Experience performing a variety of tasks daily in a fast-paced work environment
• The ability to set priorities and manage time effectively, and is detail oriented
• Active listening and strong communication skills (written and verbal)

It would also be great if you have:

• Experience working in community/mail-order pharmacies
• Experience working with Kroll 
• Knowledge of provincial/federal benefits programs 
• Knowledge and experience working with patient support programs 
• The ability to communicate with patients in Spanish, Portuguese, or Mandarin, both written and verbally

Compensation:

• $55,000 - $62,000 CAD a year (we also include liability insurance and reimbursement of licensing fees)
• The compensation listed above refers to a yearly base salary that may vary depending on a candidate's relevant qualifications, knowledge, competencies and work experience, and other factors including market conditions. Base pay is just one aspect of our total rewards at PurposeMed—see our other exciting benefits below!

Do you think you could be our next Registered Pharmacy Technician? We look forward to seeing your application!

#LI-Onsite

Patient Engagement Specialist (Pharmacy Technician)

$1,000 SIGN ON BONUS!!

Hybrid schedule: 3 days in our Phoenix office, 2 days remote!

About the Role

As a Patient Engagement Specialist, you’ll be the voice of support for patients navigating their medication needs. You’ll handle inbound pharmacy calls, make outbound refill reminders, and guide patients through the refill process with professionalism and empathy. You’ll also collaborate closely with pharmacists, clinicians, and internal teams to ensure patients receive timely, accurate support.

What You’ll Do

• Coordinate and process medication refills, including data entry and claim adjudication
• Place outbound refill calls and assist patients through the refill request
• Respond to and resolve inbound patient and provider inquiries
• Clarify prescription orders with pharmacists or clinical staff
• Maintain and update patient and prescription data in software systems
• Spot trends, recommend improvements, and support process‑improvement initiatives
• Partner with cross‑functional teams to deliver a seamless patient experience
• Maintain confidentiality and uphold high-quality service standards

What You’ll Get:

• Medical, dental, and vision insurance starting day one
• 401(k) with match, 4 weeks PTO, 10 paid holidays
• Paid parental leave, short-term disability, and professional development
• Access to employee resource groups and wellness programs

What You Need:

• 2+ years of pharmacy technician experience required: (refills, claims adjudication, clinical collaboration, or specialty pharmacy).
• State registered Pharmacy Technician, national certification (CPhT or equivalent) required.
• Willingness to obtain LA and TX pharmacy technician licenses upon hire (costs covered).

Location: Remote

Job Purpose:

• Proactively grow the specialty pharmacy patient population by identifying patients that are eligible to fill with a Shields Partner Pharmacy.
• Complete patient benefits investigations.
• Protect Shields values by keeping information confidential.

Job Duties:

• Perform benefits investigation.
• Utilize multiple approved tools to identify insurance coverage.
• Research within patients' medical records for current medication regimen.
• Complete benefits investigation with approved Pharmacy Dispensing Systems.
• Document clearly and concisely all outcomes of benefits investigation in documentation tool.
• Collaborate with team members to provide an integrated approach of quality patient care.
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
• Identify trends, resolve problems; recommend improvements; implement change.
• Actively participate in process improvement initiatives.
• Act as a value-added business partner to stakeholders throughout the organization.
• Protect organization's values by keeping information confidential.
• Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Other duties as assigned.

Skills:

• We are looking for someone with strong computer skills and the ability to quickly learn to navigate Electronic Medical Records (EMR) and Pharmacy Dispensing Systems (PDS).
• The applicant should be very organized self-motivated with attention to detail and have great interpersonal skills, high integrity and be dependable.
• The ideal candidate will be an energetic and highly motivated, team player with a willingness to do whatever is necessary for the betterment of the company. Discretion and confidentiality are essential as position deals with highly sensitive and private data.

Experience/ Education:

Required Licensure/Certification:  We are seeking experienced pharmacy technicians. Nationally certified from PTCB or equivalent is strongly preferred but not required. State license is required. Dependent on hospital placement you may be required to become state certified. Should licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Years of Experience: 0-1 years' experience as a Pharmacy Technician.

Required Education: High school diploma or GED.

The Pharmacy Refill Technician will provide integrated support to pharmacy staff and Shields Health Solutions Liaisons by providing a 'hands-on" approach to ensuring accurate and timely filling and delivery of specialty medications. This role will work closely with health system pharmacy staff and Shields liaisons by emphasizing accurate workflows and leveraging technology to support optimal patient care and efficient operations.  Individual will be responsible for placing outbound calls to patients and assisting them through the entire refill process as well as receiving inbound pharmacy phone calls. 

Job Duties:

• Always show kindness and compassion while providing knowledgeable and courteous assistance to patients, providers and pharmacy team members.
• Make assigned outbound patient refill phone calls and complete the patient refill requests in a timely manner.
• Answer, resolve and triage inbound inquiries appropriately.
• Clarify prescription orders with pharmacist and/or clinician as appropriate.
• Proactively coordinate medication refills including data entry and ensuring correct days supply is entered for all fills.
• Following through with claim adjudication and troubleshooting and reject codes.
• Partnering with pharmacy to ensure proper in-stock of medications.
• Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
• Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids.
• Properly discontinuing patients off service when appropriate.
• Documenting work appropriately across all systems.
• Manage, organize, and update relevant data using database applications.
• Other duties that facilitate patient access to medications as assigned
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
• Identify trends, resolve problems, recommend improvements, implement change.
• Actively participate in process improvement initiatives.
• Act as a value-added business partner to stakeholders throughout the organization.
• Protect organization's value by keeping information confidential.
• Maintain updated knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations.

Skills: strong interpersonal communication skills, strong phone skills, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other programs and able to extract relevant information; strong organizational skills a must. 

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator.

Other: energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data.

Experience/ Education:

• Required Licensure/Certification: We are seeking experienced pharmacy technicians who are state registered as a pharmacy technician. Nationally certified as a CPhT or equivalent is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.
  
  
• Years of Experience: Required: 1+ years, Preferred: 5-8 years of experience as a Pharmacy Technician. Experience working with physicians, nurses, and other healthcare professionals (preferably in a medical clinic) is a plus.
  
  

• Education: High school diploma or GED required