Job title: Vice President – Commercial Team

Job Type: Permanent, full time

Reporting to: Senior Vice President – Commercial Team

Location: Home based, USA; or office-based, NYC; Yardley, PA; York, PA; or San Francisco

About Inizio Ignite:

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.

Our STEM team uses benchmarking through AI-enabled and evidence-based approaches to drive alignment resulting in accelerated performance. Serving clients across brand & commercial, Medical Affairs & sales, our expertise includes data, research & insights (proprietary benchmarking data), strategic brand alignment, and sales & MSL performance benchmarking. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.

Core Responsibilities:

You will own, coordinate and execute the global business development strategy, plan and activities on designated global pharmaceutical and biotech accounts in order to meet Inizio Ignite RP and STEM sales and revenue targets.

You will work directly and indirectly coordinating and supporting all BD activities in partnership with the Inizio Ignite Innovation & Growth team to increase awareness, access, and sales for RP, STEM and Inizio for the accounts they are accountable for.

You will represent the customer within Inizio Insights, create, communicate, and execute a customer centric value proposition internally and externally to become a trusted partner.

You will partner with other SVPs, VPs and account managers across the Inizio Ignite RP and STEM teams to embed commercial best practices and drive key account growth initiatives in a collaborative fashion.

Job Role:

• Lead and co-ordinate business development activities within the assigned target client accounts, this includes winning new and repeat business, and expanding RP, STEM and Inizio business across new services and new geographies (breadth and depth).
• Take accountability for account targets and support delivery through coordination with global and regional delivery teams.
• The individual must develop strong relationships with key stakeholders within the target accounts, ensuring that a partnership is built that facilitates maintenance and growth of target accounts. Key external stakeholders range from senior functional heads such within sales, insights/business intelligence, marketing, SFE, medical excellence, global brand leads, global medical leaders through to CEOs
• Partnering with the operational account leadership to support critical service delivery deliverables including result presentations and action planning for future projects and services.    
• Acting as a point of escalation for all customer stakeholders

Essential skills:

• Strong results orientation with a proven track record of driving strategic business development, both in new clients and in growing the account size (breadth and depth) within existing clients.
• Self-motivated, relishes new challenges in a dynamic environment and demonstrates an intense drive to generate superior outcomes.
• Analytical and problem-solving capability with an ability to think laterally and creatively.
• Capable and supportive team member, can adapt approach to colleagues according to personality and cultural differences, and can lead and influence colleagues who are not reports.
• Collaborative, can demonstrate a team before self-approach, knowing when to delegate and when to take ownership, to ensure the team benefits first.   
• Exceptional project management and time management skills coupled with deep market and product understanding.
• Ability to work collaboratively at all levels and network effectively within the broader cross-functional Inizio matrix.
• Line management capabilities and experience of coaching successful mid-senior level business development and commercial professionals
• Confident and articulate verbal and written communicator, with an ability to foster productive relationships at senior management level.
• Demonstrates judgment, pragmatism and commercially astute approach to decision making and is also responsive to alternate views.
• Employs influence and tact to resolve issues, conflict and promote effective teamwork and supports innovation amongst team to meet objectives.
• Effective team, peer and cross functional team coach able to provide broader organisational support as required.
• An excellent communicator with exceptional presentation skills and influencing skills.

Experience and knowledge required:

• Detailed knowledge of the pharmaceutical market. This person needs to have an existing network of influential/senior pharma executives, be aware of what is happening in the pharma markets and up to speed with client developments, key launches, people changes, mergers and acquisitions etc.
• Detailed knowledge of primary market research techniques and how they can bring benefit to our clients/prospective clients. Ideally, also experience and knowledge of STEM’s offerings.
• Successful experience dealing with senior level stakeholders in global pharma roles.
• Successful experience developing business on a consistent basis in a commercially focused role, ideally covering regional or global services.
• Successful experience managing accounts/client relationships to deliver to client expectations.

Ideal profile:

• You are proactive, dedicated, and enthusiastic
• You demonstrate a high level of strategic thinking and judgement, capable of identifying and developing commercial opportunities
• You are a collaborative leader who empowers your direct and indirect reports to deliver exceptional work, and to take the initiative and seize opportunities for growth
• You communicate ideas and issues in an effective, straightforward fashion
• You are highly motivated and are looking for an opportunity to step into a key, high profile role in our organization

Life at Inizio Ignite:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development programme for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end-of-year party, along with regular social events after office hours

Inizio Ignite is an equal opportunity employer.  Inizio Ignite will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law.

Job title: Vice President – Commercial Team

Job Type: Permanent, full time

Reporting to: Senior Vice President – Commercial Team

Location: Home based, USA; or office-based, NYC; Yardley, PA; York, PA; or San Francisco

About Inizio Ignite:

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Our Research Partnership healthcare market research team provides research and insights to inform and power healthcare decisions. Serving a variety of clients across the lifecycle, our expertise includes data, research & insights (proprietary syndicated and custom research) and brand tracking (ATU). Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.

Our STEM team uses benchmarking through AI-enabled and evidence-based approaches to drive alignment resulting in accelerated performance. Serving clients across brand & commercial, Medical Affairs & sales, our expertise includes data, research & insights (proprietary benchmarking data), strategic brand alignment, and sales & MSL performance benchmarking. Proudly part of Inizio – the market-leading commercialization partner for health and life sciences. From early-stage development to loss of exclusivity, we simplify complexity, unlock value, and make collaboration seamless at every pivotal moment – supporting confident, insight-driven decisions that move innovation forward.

Core Responsibilities:

You will own, coordinate and execute the global business development strategy, plan and activities on designated global pharmaceutical and biotech accounts in order to meet Inizio Ignite RP and STEM sales and revenue targets.

You will work directly and indirectly coordinating and supporting all BD activities in partnership with the Inizio Ignite Innovation & Growth team to increase awareness, access, and sales for RP, STEM and Inizio for the accounts they are accountable for.

You will represent the customer within Inizio Insights, create, communicate, and execute a customer centric value proposition internally and externally to become a trusted partner.

You will partner with other SVPs, VPs and account managers across the Inizio Ignite RP and STEM teams to embed commercial best practices and drive key account growth initiatives in a collaborative fashion.

Job Role:

• Lead and co-ordinate business development activities within the assigned target client accounts, this includes winning new and repeat business, and expanding RP, STEM and Inizio business across new services and new geographies (breadth and depth).
• Take accountability for account targets and support delivery through coordination with global and regional delivery teams.
• The individual must develop strong relationships with key stakeholders within the target accounts, ensuring that a partnership is built that facilitates maintenance and growth of target accounts. Key external stakeholders range from senior functional heads such within sales, insights/business intelligence, marketing, SFE, medical excellence, global brand leads, global medical leaders through to CEOs
• Partnering with the operational account leadership to support critical service delivery deliverables including result presentations and action planning for future projects and services.    
• Acting as a point of escalation for all customer stakeholders

Essential skills:

• Strong results orientation with a proven track record of driving strategic business development, both in new clients and in growing the account size (breadth and depth) within existing clients.
• Self-motivated, relishes new challenges in a dynamic environment and demonstrates an intense drive to generate superior outcomes.
• Analytical and problem-solving capability with an ability to think laterally and creatively.
• Capable and supportive team member, can adapt approach to colleagues according to personality and cultural differences, and can lead and influence colleagues who are not reports.
• Collaborative, can demonstrate a team before self-approach, knowing when to delegate and when to take ownership, to ensure the team benefits first.   
• Exceptional project management and time management skills coupled with deep market and product understanding.
• Ability to work collaboratively at all levels and network effectively within the broader cross-functional Inizio matrix.
• Line management capabilities and experience of coaching successful mid-senior level business development and commercial professionals
• Confident and articulate verbal and written communicator, with an ability to foster productive relationships at senior management level.
• Demonstrates judgment, pragmatism and commercially astute approach to decision making and is also responsive to alternate views.
• Employs influence and tact to resolve issues, conflict and promote effective teamwork and supports innovation amongst team to meet objectives.
• Effective team, peer and cross functional team coach able to provide broader organisational support as required.
• An excellent communicator with exceptional presentation skills and influencing skills.

Experience and knowledge required:

• Detailed knowledge of the pharmaceutical market. This person needs to have an existing network of influential/senior pharma executives, be aware of what is happening in the pharma markets and up to speed with client developments, key launches, people changes, mergers and acquisitions etc.
• Detailed knowledge of primary market research techniques and how they can bring benefit to our clients/prospective clients. Ideally, also experience and knowledge of STEM’s offerings.
• Successful experience dealing with senior level stakeholders in global pharma roles.
• Successful experience developing business on a consistent basis in a commercially focused role, ideally covering regional or global services.
• Successful experience managing accounts/client relationships to deliver to client expectations.

Ideal profile:

• You are proactive, dedicated, and enthusiastic
• You demonstrate a high level of strategic thinking and judgement, capable of identifying and developing commercial opportunities
• You are a collaborative leader who empowers your direct and indirect reports to deliver exceptional work, and to take the initiative and seize opportunities for growth
• You communicate ideas and issues in an effective, straightforward fashion
• You are highly motivated and are looking for an opportunity to step into a key, high profile role in our organization

Life at Inizio Ignite:

We love what we do and continuously strive for innovation and creativity. We believe everyone should continuously be learning and provide:

• A comprehensive training and development programme for all staff, from entry level apprentice to senior management
• A relaxed and friendly working environment
• Social events - including a summer day out and end-of-year party, along with regular social events after office hours

Inizio Ignite is an equal opportunity employer.  Inizio Ignite will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law.

About Inizio Ignite:

Inizio Ignite is the global advisory partner for health and life sciences, encompassing connected expertise across Research Partnership, Putnam, Vynamic, and STEM. Guided by purpose, passion, and precision, we collaborate with clients to ignite impact, accelerate performance, and deliver lasting change for patients. By uniting strategy, insights, and innovation with a unique depth and breadth of expertise, we drive transformation and shape the future of health.

Role Overview

The Senior Account Enablement Manager plays a pivotal role in driving operational excellence and strategic alignment across Ignite’s global sales ecosystem. This role leads the Account Enablement team, ensuring consistent, high-quality support for Ignite Sales Executives and Account teams across North America, Europe, and APAC. The Lead will serve as a central coordination point between Sales, vertical delivery teams, and commercial enablement, enabling visibility, structure, and momentum for market-aligned growth initiatives.

What you'll be doing

 Account Enablement

• Lead and manage the Account Enablement team, fostering a culture of excellence, collaboration, and continuous improvement.
• Develop and apply consistent processes and tools to implement strategic account management processes across Ignite (as defined and utilized by Ignite Sales Executive team)
• Align support of account enablement team to Ignite top 10 priority accounts
• Drive best practices across pursuit readiness, lead tracking, account planning, and client relationship visibility.
• Act as the central liaison between Sales Executives, vertical delivery teams, and commercial enablement, ensuring efficient follow-up on pipeline activity and meeting preparation.
• Track client relationships, role/activity movement, and account-level performance against goals, supporting strategic decision-making.

 Support and Facilitation of Account Performance Reviews

• Partner with Business Intelligence and Reporting lead to plan and prepare materials for quarterly business reviews and ongoing account planning discussions
• Provide ongoing research and analysis to provide Sales Executives and Account teams with news and industry insights to better position Ignite for success

CRM Usage & Adoption

• Drive consistent HubSpot adoption across the Account Enablement, Sales Executive, and seller-doer teams by reinforcing required fields, account/pursuit tagging, meeting and activity logging expectations, and the “minimum viable” data needed to run account reviews and forecasting
• Partner with Enterprise CRM/Commercial Ops to translate system changes into practical Ignite workflows (job aids, quick trainings, and in-the-flow guidance) and serve as a point of escalation for user issues that impact account visibility. Resolve in partnership with Ignite point of contact within Commercial Ops team.
• Monitor and improve data quality by flagging recurring gaps (e.g., missing close dates, inconsistent stages, untagged opportunities) and coordinating follow-ups with Sales Execs and seller-doers to improve compliance and accuracy over time (supported by business partner on Commercial Ops team).

BD Process Harmonization

• Standardize account planning and pipeline management routines across accounts by aligning on common definitions, templates, and “ways of working” (e.g., what constitutes a qualified opportunity, stage expectations, and handoff points between Sales and delivery teams).
• Support alignment on key commercial metrics (pipeline, win rate, days-to-sell, average deal size, forecast accuracy, account health indicators) by partnering with Business Intelligence/Reporting to document definitions, reconcile inconsistencies, and drive adoption of a single set of Ignite reporting standards.
• Capture best practices and process improvements across legacy teams and geographies, identifying friction points and recommending pragmatic enhancements that reduce rework, improve speed-to-respond, and strengthen account-level visibility for leadership and Sales.

Region-Specific Growth Team Enablement

• Enable region-specific GTM and account planning activities, providing structure and visibility to market-aligned growth teams, as needed.
• Partner with Client Solutions and Marketing to ensure tools, templates, and processes are pulled through to account focused discussions

What you'll need

• Proven experience in sales operations, account management, or commercial enablement within a global organization.
• Strong leadership and team management skills, with experience leading cross-regional teams.
• Excellent communication and stakeholder engagement abilities.
• Familiarity with CRM tools (e.g., HubSpot, Salesforce) and sales analytics platforms.
• Ability to manage multiple priorities and drive alignment across diverse teams.
• Experience in health and life sciences or consulting preferred.
• Experience in an Inizio Ignite Consulting or similar service delivery role is preferred, to support consistency in client deliverables and alignment with established practices

Our Pledge

At Inizio, we value inclusivity, recognize the power of diversity, and inspire the next generation of change-makers. We are an equal opportunities employer and are committed to creating a dynamic work environment that values diversity, equity, and inclusion. We welcome all applications regardless of race, color, religion, gender identity, age, national origin, marital status, veteran status, genetic information, sexual orientation, or disability.

S JOB SUMMARY:

The Field Service Support Specialist will provide comprehensive administrative and management support to the field service management team of IEM, a large electrical equipment manufacturing company. This role involves coordinating field service activities, managing documentation, assisting in the scheduling of field service technicians and maintaining internal NICET certifications for the FS department. This role is responsible for assisting with managing NICET test taking, deployments of practice tests and ensuring the techs make their test dates. This position will regularly interface between multiple departments within our company as well with outside vendors, customers and other manufacturing facilities in the IEM family. This position will work closely with the Field Service Senior Director, while also interfacing with the purchasing and manufacturing teams to ensure material and parts requests are fulfilled correctly, ensure they will be received at the customer sites prior to being needed onsite by our field technicians. The Field Service Support Specialist will be required to follow up with the field team to ensure all closeout documentation is completed correctly from the field and that the techs have successfully uploaded this documentation to our internal ERP and CRM systems. Assist with scheduling and coordination of assigned tasks, report to management if there are any unfulfilled items that prevent customer invoicing. Responsible for assisting management with creating monthly financial reports related to field services financial performance associated with completed projects. This role is responsible to assist in creating PowerPoint presentations and perform other duties which may be required by your supervisor 

KEY RESPONSIBILITIES:  

Administrative Support:

• Maintain and update service records, contracts, and customer/vendor information in the FS company database.
• Prepare and distribute completes service reports, invoices, project close out paperwork and other documentation required.
• Assist in onboarding new vendors and contractors, issuing the compliance documentation and follow up through completion of the onboarding process.
• Ensure all new vendor and contractors’ documentation is compliant with company policies, procedures and industry regulations. 
• Tracking and ensuring the FS field team submits ALL customer field trip service/start up reports on a weekly basis for review and record.
• Completing expense reports for the Senior Director and VP of Services monthly for review and submission to accounting utilizing the Certify expense report system. 
• Assist in the RMA - (Return Material Authorization) documentation development process for FS. 
• Assist the FS management team in compiling FS data and completing monthly financial performance reports associated with technician utilization, WIP reports, Direct/Indirect labor costs, OH costs, GP% and department Portfolio reviews.
• Ensure that all field service personnel are up to date with company policies, procedures, technical training and safety guidelines per the new hire - 4-week onboarding process.

Scheduling and Coordination:

• Assist in scheduling and dispatching field service technicians based on training requirements, customer needs and availability. 
• Coordinate travel arrangements, accommodations and logistics for field service personnel and FS management.
• Monitor service schedules associated will completed projects to ensure timely completion and submission of service reports to the customer and for internal records. 
• Liaise with other IEM departments to ensure seamless coordination and support for field service operations. 
• Communicate effectively with field service technicians, providing them with necessary information and updates related to internal process changes initiated by the FS management team.
• Assist in the planning and execution of field service projects from a administrative role associated with ensuring adherence to timelines and project budgets.
• Assist in tracking project progress, help identify potential risks/issues and recommend corrective actions.
• Prepare project status reports and present them to the Field Service Director on a bi-weekly and monthly basis. 
• Collect data related to field service activities, performance metrics and customer feedback.
• Generate quarterly reports and presentations for FS management review, highlighting key insights and trends.

Inventory Management:

• Monitor and manage inventory levels of service parts, tools and test equipment.
• Coordinate with the procurement team to ensure timely replenishment of necessary supplies. 
• Maintain accurate records of inventory transactions, perform regular inventory documentation and system audits.
• Tracking the shipping and receiving of delivered FS parts and test equipment that arrive at the Virginia facility. 
• Assist in developing an asset tracking system for FS tools and equipment.

QUALIFICATIONS: 

• Education:
• Bachelor’s or Associate’s degree in Business Administration, Management, or a related field.

• Experience/Skills Required:
• Minimum of 3 years experience in an administrative or support role, preferably in a fast-paced environment.
• Proficient in Microsoft Office Suite (Word, Excel, Power Point, Outlook)
• Ability to work effectively in a cross-functional team environment.
• Proficiency in working in ERP and CRM systems.
• Problem-solving mindset with the ability to handle complex issues.
• Attention to detail and strong organizational skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Excellent communication skills.
• Work well with others in a team environment.
• Willingness to travel occasionally to company manufacturing facilities and FS regional offices.

About the Role

Fivetran is building data pipelines to power the modern data stack for thousands of companies.

We’re looking for a talented Senior Sales Engineer to join our Enterprise, Existing Business sales team. As an Enterprise Sales Engineer, you will work closely with our sales team to understand our Enterprise customers’ complex business needs and showcase how Fivetran’s data replication solutions can help them achieve their desired business outcomes. You will be responsible for providing technical expertise, identifying technical requirements, and supporting a regimented proof-of-value process throughout the sales cycle.

This is a full-time, remote position based in US with strong preference for Central and East Coast timezones.

Technologies You’ll Use

AWS, GCP, Azure, Snowflake, BigQuery, Databricks, Kafka, Grafana Linux, Windows, Python

What You’ll Do

• Work with Enterprise customers to understand their business, their use cases, and their data replication requirements

• Work cross functionally with your internal counterparts (AEs, Professional Services, BDRs, marketing, and support) to build and maintain a holistic account ownership plan

• Develop and deliver technical presentations to Enterprise audiences

• Ensure the technical win by running a tight proof-of-value process

• Work closely with Fivetran’s Product and Engineering teams to ensure alignment of our solutions to Enterprise customer needs

• Develop and maintain relationships with key Enterprise customers and partners

• Stay up-to-date on the latest technologies and trends in our industry

Skills We’re Looking For

• 5+ years in data replication, sales engineering, or related technical field

• Proven ability to work cross-functionally to support large enterprise customers

• Strong technical background covering database replication, cloud infrastructure, and data replication technologies

• Experience with modern data analytics technologies, including cloud data warehouses, transformation tooling, data catalogs, and BI tools

• Excellent communication and presentation skills with a keen ability to explain complex technical concepts to both technical and non-technical stakeholders

• Strong problem-solving and analytical skills

Bonus Skills

• Experience with Oracle, SQL Server & SAP databases

• Hands on experience with other data replication or ETL tools

• Experience with self-hosted software applications and supporting infrastructure

• Hands on networking experience both in the cloud and on-premise

This position qualifies for Fivetran’s incentive plan, and it’s common for employees in this role to achieve the total on-target earnings.

As part of our commitment to setting new hires up for success, all new sales team members attend a one-week, in-person Revenue Bootcamp during their second week at Fivetran. This bootcamp, held at one of our designated company locations, requires travel and is a mandatory part of the onboarding process.

#LI-REMOTE #LI-MT2

About the Role:

Perpay is seeking a driven Analyst to join our team as a key player in growing our impact on our customers’ financial futures. You will take on a pivotal role in breaking down complex business problems from across our organization, using data to uncover the factors at play, and formulating recommendations to help us take action intelligently. 

In this role, you’ll collaborate broadly and present your insights directly to company leadership. Your ability to think critically, dive deep into data, and communicate insights effectively will have a lasting impact on our organization’s success. With the freedom to independently drive projects in a fast-paced, high-growth environment, you’ll play a central role in building data-informed strategies that enhance our business.

This role is a perfect fit for someone who thrives amidst ambiguity, loves tackling tough problems, and wants to help build something big. 

Our greatest strength is our people and we’d love for you to be one of them!

Responsibilities:

• Analyze Complex Business Problems: Partner with stakeholders from across the business to define challenges, identify opportunities, and deliver data-driven insights.
• Deliver Executive-Ready Recommendations: Translate analysis into clear, compelling recommendations, presenting them directly to senior leadership and influencing decision-making at the highest level.
• Collaborate Cross-Functionally: Build strong relationships across teams to ensure data insights are actionable and impactful, fostering trust in our analytics team.
• Dive Deep into Data: Write and execute advanced SQL queries and leverage Python or R to extract and analyze data, uncover trends, and solve problems with precision.
• Support Business Growth: Develop analytics-backed strategies to grow our impact, improve operational efficiency, and unlock opportunities for our customers and organization.
• Build Scalable Solutions: Contribute to the development of self-service BI tools and dashboards that empower teams to make data-informed decisions.
• Thrive in Ambiguity: Drive projects forward with minimal direction, navigating uncertainty with creativity and determination to uncover solutions.

What You’ll Bring:

• Undergraduate or master’s degree in a quantitative/STEM field having graduated in 2024, 2025, or graduating in 2026
• Experience framing and then solving problems through data analysis and quantitative thinking
• Experience with Python and SQL
• Impactful internship experience 
• Ability to communicate recommendations effectively verbally and in writing 
• Comfort in driving a project forward independently amidst ambiguity and change
• Ability to collaborate and build trust in a team setting 

Preferred qualifications:

• Experience presenting to C-Level executives
• Experience at a startup (especially in financial technology)
• Experience with Business Intelligence tools e.g. Domo, Power BI, Tableau
• Experience with Git and Github

Hey, we know not everybody checks all the boxes, so if you’re interested, please apply because you could be just what we’re looking for!

The IT Systems Administrator is responsible for managing and optimizing Centri’s entire technology ecosystem, ensuring security, reliability, and performance across all platforms. This includes Microsoft 365 and Azure environments, Check Point security infrastructure, and a diverse set of business-critical applications. The role also focuses on integrating modern productivity tools such as Microsoft Copilot and Power Platform (Power Apps, Dataverse, Copilot Studio) into the Microsoft 365 and Azure environments to drive automation and efficiency. The ideal candidate will have hands-on experience with enterprise systems administration, security best practices, and automation, while supporting a hybrid workforce and collaborating across departments.

Core Responsibilities

Microsoft 365 & Azure Administration

• Administer and optimize Microsoft 365 services (Exchange Online, OneDrive, Teams, Teams Phone, SharePoint) and Microsoft Azure resources (VMs, Storage, Networking).
• Integrate Microsoft Copilot, Power Apps, Dataverse, and Copilot Studio into Microsoft 365 and Azure environments to enhance automation, workflows, and business intelligence.
• Oversee roadmap releases for Microsoft 365 and Azure, ensuring proper testing, deployment, and documentation.

Security & Network Infrastructure

• Manage SASE solutions, including FWaaS, ZTNA, CASB, SWG, and VPN/SDP technologies to ensure secure cloud access and robust protection against external threats.
• Manage identity protection and management solutions (Passwordless authentication, MFA, Conditional Access, DLP) and maintain compliance with security standards (SOC 2, ISO 27001).
• Collaborate with Information Security to enforce security policies and respond to incidents.

Enterprise Applications & Business Systems

• Administer and support company-wide systems including:

• Finance & Accounting: FloQast, QuickBooks, Bill.com, NetSuite
• CRM & Marketing: HubSpot
• Audit & Compliance: DataSnipper, Intelligize, Trullion
• Security & Training: Bitwarden, KnowBe4
• Reservation & Scheduling: Skedda

• Ensure integration, uptime, and performance of these platforms while coordinating with vendors and internal stakeholders.

Automation & Optimization

• Develop PowerShell scripts for automation of administrative tasks and reporting.
• Build workflows and apps using Power Apps, Dataverse, and Copilot Studio to streamline business processes.
• Optimize system performance through proactive monitoring and capacity planning.

Disaster Recovery & Business Continuity

• Manage backup and recovery strategies for Microsoft 365, Azure, and critical business systems.
• Support Azure Site Recovery and business continuity planning initiatives.

Endpoint & Device Management

• Administer Microsoft Intune for device compliance, mobile device management, and endpoint security.

Collaboration & Support

• Provide advanced technical support for Microsoft 365, Azure, Windows operating systems, and SaaS applications.
• Train end-users on new features and best practices.
• Maintain confidentiality of all client and employee information.
• Promote collaboration and relationship-building in a hybrid work environment.

• Support Firm initiatives and development opportunities.

 Required Skills/Abilities:

Candidates must have extensive hands-on experience with all of the following:

• Microsoft 365 and Azure administration (Exchange, OneDrive, Teams, SharePoint, VMs, Storage, Networking).
• Integration and administration of Microsoft Copilot, Power Apps, Dataverse, and Copilot Studio within Microsoft 365 and Azure environments.
• Check Point security services (FWaaS, VPN/SDP).
• Identity protection and management (MFA, Conditional Access, DLP).
• PowerShell scripting for automation.
• Experience in API configuration, integration, and troubleshooting.
• Endpoint management via Microsoft Intune and RMM.
• Administration of enterprise SaaS platforms (FloQast, QuickBooks, Bill.com, NetSuite, HubSpot, DataSnipper, Intelligize, Trullion, Bitwarden, KnowBe4, Skedda).
• Strong knowledge of network and SASE solutions infrastructure design and maintenance.
• Excellent problem-solving, troubleshooting, and communication skills.

 Education and Experience

• Bachelor’s degree in Computer Science or related field.
• Minimum of 7 years of experience in IT systems administration.
• Preferred Certifications:

• • Microsoft 365 Certified: Enterprise Administrator Expert
  • Microsoft Certified: Azure Administrator Associate
  • Microsoft Certified: Azure Security Engineer Associate
  • Microsoft Certified: Power Platform Functional Consultant Associate
  • Check Point Certified Security Administrator (CCSA)
  • Microsoft Certified: Security, Compliance, and Identity Fundamentals

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift items up to 30 pounds at times.
• Travel will be 25% of the time when necessary.