Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Oxford, AL.

Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? 

What is a Patient Care Coordinator?

• A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
• Our Patient Care Coordinators have excellent customer service skills.
• Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.

A day in the life of a Patient Care Coordinator:

• Greets everyone who enters the clinic in a friendly and welcoming manner.
• Schedules new referrals received by fax or by telephone from patients, physician offices.
• Verifies insurance coverage for patients.
• Collects patient payments.
• Maintains an orderly and organized front office workspace.
• Other duties as assigned.

Fulltime positions include:

• Annual paid Charity Day to give back to a cause meaningful to you
• Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
• 3-week Paid Time Off plus paid holidays
• 401K + company match

Position Summary:

The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. 

Responsibilities:

• Core responsibilities
  • Collect all money due at the time of service
  • Convert referrals into evaluations
  • Schedule patient visits
  • Customer Service
• Create an inviting clinic atmosphere.
• Make all welcome calls
  • Monitor and influence arrival rate through creation of a great customer experience
• Practice Management
  • Manage schedule efficiently 
  • Manage document routing 
  • Manage personal overtime 
  • Manage non-clinical documentation 
  • Manage deposits
  • Manage caseload, D/C candidate, progress note, and insurance reporting
  • Monitor clinic inventory
• Training
  • o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. 
  • Complete quarterly compliance training.                                                                 

Qualifications:

• High School Diploma or equivalent
• Communication skills – must be able to relate well to Business Office and Field leadership
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
• As a member of a team, must possess efficient time management and presentation skills

Physical Requirements:

• This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
• This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
• This position is subject to sedentary work.
• Constantly sits, with ability to interchange with standing as needed.
• Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
• Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
• Constantly uses repetitive motions to type.
• Must be able to constantly view computer screen (near acuity) and read items on screen.
• Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
• Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
• Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.

This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.

Please do not contact the clinic directly.

Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.

CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

Your Opportunity

Scion is paving a path in student living and the Facilities Technician is an integral part in the execution of our vision. This position responds to maintenance and repair service requests, carries out preventive maintenance tasks, prepares apartments for turnovers, and stays on top of requesting required supplies in a timely matter. The Facilities Technician ensures safety and functionality of the property’s buildings and equipment and ensures optimal service is provided to our customers.

The Facilities Technician is a solution-oriented professional who excels in a fast-paced, agile, collegiate environment. This role demands superior customer service and unwavering follow through.

Your Benefits

• FLSA Status Non-Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

• Demonstrate proficiency in Entrata and CMMS systems for logging of service requests and completed work in a timely matter.
• Maintain the physical condition of the property according to The Scion Group’s Standard Operating Procedures, OSHA and Industry standards.
• Perform physically demanding work to maintain the asset, and other property features to minimize liability concerns.
• Execute maintenance objectives and daily assignments with the Facilities Supervisor.
• Diagnose and perform minor and routine maintenance/repair in a timely and professional manner.
• Assure all service requests are completed daily.
• Document work performed and parts used; and submit daily upon completion, including legible notes on what was done, the supplies used, further follow-up and materials needed, date and signature of completion.
• Promote good public relations with residents, service staff, contractors, and management through great “people” attitude and resident trust.
• Inspect vacated apartments and records necessary repairs and maintenance, informing the Facilities Supervisor of needed services and repairs.
• Routinely perform duties including basic appliance repair, general carpentry, plumbing/fixture repair, painting, and basic electric & lighting to make apartments ready on a timely basis, and ensure meeting completion dates set by the General Manager/Property Manager.
• Routinely inspect interior common areas and the exterior of the property, ensuring daily upkeep of all common areas with company standards, and all the light fixtures are in working order.
• Complete preventive maintenance tasks on all equipment and operating systems to ensure warranty compliance and extended useful life, inspecting units and common areas for fire extinguishers, smoke alarms, CO2 alarms, filter changes, active utilities, and any work needed.
• Clean coils and condensers, lubricate equipment, maintain air filters and perform minor repair work as assigned.
• Perform routine clean up at repair location or in maintenance shop, keeping working area clean and safe.
• Maintain parts and supplies inventory, as authorized. Cleans and organizes the workshop, storerooms, boiler rooms, and utility rooms.
• Unlock apartment doors and accompanies/escorts various vendors as needed.
• Keep drainage grills on grounds clear of leaves.
• Clean pools; adjust and maintain chemicals to proper levels, if needed.
• Pressure wash sidewalks, buildings, pool decks etc.
• Assist in snow removal at property, as required.
• Set up and take down tables, chairs, etc. for tenant functions.
• Assume responsibility for after-hours emergencies at the direction of the supervisor.
• Maintain required property uniform and present a professional appearance and attitude.
• Undertake training related to job duties as deemed necessary.

The responsibilities listed above may not be all-inclusive.

What We Require

• High school/GED or trade school diploma and a minimum of 1-3 years of full-time general maintenance experience, or an equivalent combination
• EPA 608 Type I certification
• Certified Pool Operator (CPO), or intention to obtain within six months
• Clear and effective communication skills
• Knowledge of key management and security systems
• Knowledge of safety procedures with a safety conscious attitude, record of punctuality and dependability, ability to work with pressure of aggressive deadlines, and flexible schedule to accommodate after-hours and weekend emergencies
• Valid driver’s license
• Demonstrated ability to access computer programs and use or learn basic computer operations related to position requirements (ie. Entrata, CMMS, Building Automation system & Digital Control System)
• Ability and willingness to travel when required
• Ability to stand 8 hours or longer per day and lift up to 100 lbs. as necessary

Operational Details

• Job location is at the assigned property. May be required to travel periodically.
• Serves in an “on-call” capacity, except during approved PTO periods.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND3 #wearehiring #werehiring 

Your Opportunity

Scion is paving a path in student living and the Facilities Technician II is an integral part in the execution of our vision. This position responds to maintenance and repair service requests, carries out preventive maintenance tasks, prepares apartments for turnovers, and stays on top of requesting required supplies in a timely matter. The Facilities Technician II ensures safety and functionality of the property’s buildings and equipment and ensures optimal service is provided to our customers.

The Facilities Technician II is an experienced technician who excels in a fast-paced, agile, collegiate environment. This role demands superior problem solving, technical abilities and unwavering follow through.

Your Benefits

• FLSA Status Non-Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

• Demonstrate proficiency in Building Automation Systems (BAS), Entrata and CMMS systems for timely logging of service requests and completed work.
• Maintain the physical condition of the property according to The Scion Group’s Standard Operating Procedures, OSHA and Industry’s standards.
• Perform physically demanding work to maintain the asset, and other property features to minimize liability concerns.
• Assume responsibility (as required) over operating, system monitoring/diagnostics, and preventative testing for major building systems such as: chilled water systems with fan coil units, air handling units with outside condensers including roof top units (RTU), building stationary boilers, hot- & cold-water distribution systems (plumbing, pressure/pneumatic/storage tanks, variable frequency drive (and pumps & motors), domestic hot water heaters, building automation systems (BAS), electrical distribution systems, switchgears and controls, generators, uninterrupted power supply (UPS), elevators and lifts, parking structures (ventilation/drainage systems, T-Joints), entrance & exit gates and overhead doors, shingled/tarred roof, TPO membrane roofing system, EIFS, brick, vinyl, & cementitious sideboard, ACP, curtain walls, and insulated glass units (IGUs).
• Operate system monitoring/diagnostics, preventative testing for life safety systems such as: fire pumps, fire alarm monitoring panels, dry/wet sprinkler systems, visual and audible alarms, back flow preventers, smoke detectors, CO2 sensors/alarms, fire extinguishers, emergency lighting, means of egress, and fire dampers.
• Assist in creating emergency and disaster preparedness plans and protocols.
• Maintain key management protocols and security, unlocking apartment doors and accompany/escort various vendors as needed.
• Coordinate delivery and work schedules with vendors, contractors as approved by the Facilities Supervisor.
• Coordinate maintenance objectives and daily assignments with the Supervisor.
• Diagnose and perform routine maintenance/repair in a timely and professional manner.
• Assure all service requests are completed daily.
• Document work performed and parts used; and submit daily upon completion, including legible notes on what was done, the supplies used, further follow-up and materials needed, date and signature of completion.
• Promote good public relations with residents, service staff, contractors, and management through great “people” attitude and resident trust.
• Inspect vacated apartments and record necessary repairs and maintenance, informing the Facilities Supervisor of needed services and repairs.
• Routinely perform duties including basic appliance repair, general carpentry, plumbing/fixture repair, painting, and basic electric & lighting to make apartments ready on a timely basis, and ensure meeting completion dates set by the General Manager/Property Manager.
• Routinely inspect interior common areas and the exterior of the property, ensuring daily upkeep of all common areas with company standards, and all the light fixtures are in working order.
• Complete preventive maintenance tasks on all equipment and operating systems to ensure warranty compliance and extended useful life.
• Clean coils and condensers, lubricate equipment, maintain air filters and perform minor repair work as assigned.
• Perform routine clean up at repair location or in maintenance shop, keeping working area clean and safe. 
• Maintain parts and supply inventory, as authorized.
• Clean and organize the workshops, storerooms, boiler rooms, and utility rooms.
• Clean pools; adjust and maintain chemicals to proper levels, if needed.
• Pressure-wash sidewalks, buildings, pool decks, etc.
• Assist in snow removal at property, as required.
• Assume responsibility for after-hours emergencies at the direction of the company supervisor/manager.
• Undertake training related to job duties as deemed necessary.

The responsibilities listed above may not be all-inclusive.

 What We Require

• High school/GED or trade school diploma and with minimum of 3-5 years of full-time general maintenance experience, or an equivalent combination
• HVAC certification/EPA 608 certification (Core, Type I, II & III)
• Certified Pool Operator (CPO), or intention to obtain within six months
• Clear and effective communication skills
• Knowledge of key management and security systems
• Knowledge of safety procedures with a safety conscious attitude, record of punctuality and dependability, ability to work with pressure of aggressive deadlines, and flexible schedule to accommodate after-hours and weekend emergencies
• Valid driver’s license
• Demonstrated ability to access computer programs and use or learn basic computer operations related to position requirements (ie. Entrata, CMMS, Building Automation system & Digital Control System)
• Ability and willingness to travel when required
• Ability to stand 8 hours or longer per day and lift up to 100 lbs. as necessary

Operational Details

• Job location is at the assigned property. May be required to travel periodically.
• Serves in an “on-call” capacity, except during approved PTO periods.

 The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND3 #wearehiring #werehiring 

Your Opportunity

Scion is in search of a Porter/Gatekeeper to provide optimal care and maintenance of a residential property's common areas. The Porter is responsible for the general cleanliness and upkeep of common areas, indoor and outdoor. This position may also be required to assist with general maintenance needs, cleaning and moving services.

The Porter is customer-centric oriented and excels in a collegiate environment. This role demands initiative, an eye for detail and unwavering follow through. 

Your Benefits

• FLSA Status Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

• Maintain the physical condition of the property according to The Scion Group’s Standard Operating Procedures, OSHA and Industry standards.
• Perform physically demanding work to maintain the asset, and other property features to minimize liability concerns.
• Remove trash and other debris from the common areas on a continuous basis.
• Sweep and remove debris from the curbs, parking areas, walkways and stairways as scheduled.
• Maintain and repair loose stairwell treads.
• Maintain and repair exterior lighting by replacing burned out bulbs and reporting inventory to supervisor.
• Mow all lawn areas, remove clippings as scheduled, trim all planting beds, rake and remove leaves and other debris from landscaped areas.
• Apply weed and feed to lawn areas as scheduled; top seed and water areas as needed.
• Install seasonal plantings, replacement shrubs and trees, decorative rock and water features.
• Trim and prune trees and shrubs as directed.
• Maintain, adjust and repair irrigation system and fountains as needed.
• Clean pool and spa in accordance with manufacturer specifications and code compliance.
• Perform routine maintenance and repairs to pool equipment, as directed.
• Know the emergency procedures for the property, including the location and how to engage water and gas shutoff valves and access to sewer cleanouts and fuse panels.
• Promote safety awareness to limit property loss and damage or injury to residents and visitors to the property.
• Keep drainage grills on grounds clear of leaves.
• Pressure-wash sidewalks, buildings, pool decks, etc.
• Assist in snow removal at property, as required.
• Undertake training related to job duties as deemed necessary.
• Maintain required property uniform and present a professional appearance and attitude.

The responsibilities listed above may not be all inclusive.

What We Require

• High school/GED or trade school diploma and one year of full-time experience in some aspect of lawn/grounds maintenance, or an equivalent combination of education and experience
• Efficient in reading instructions and documenting labor and materials
• Record of punctuality and dependability, ability to work with under pressure of deadlines, and schedule flexibility to accommodate after-hours and weekend emergencies
• Possession of a valid driver’s license
• Ability to stand 8 hours or longer per day and lift up to 100 lbs. as necessary

Operational Details

• Job location is at the assigned property.
• Serves in an “on-call” capacity, except during approved PTO periods.

Your Opportunity

We strive to create an extraordinary living and learning environment through our passion for customer experience and strong partnerships in our communities. The Shuttle Driver provides a customer-centric focus to transportation services for an assigned property, including safely driving passengers while following a set schedule and route.

Your Benefits

• FLSA Status Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

• Create an environment of safety for our residents and passengers.
• Drive passengers to and from the local University while following a set schedule and route.
• Inspect the shuttle(s) daily and records necessary repairs and maintenance, informing the General Manager of needed services and repairs.
• Follow all traffic laws and posted speed limits, even at the expense of arriving late to a destination.
• Report any unsafe conditions or road hazards to the General Manager.
• Maintain a ridership log throughout each shift.
• Clean and organize the shuttle.
• Take shuttle to get washed and gets the required repairs completed.
• Maintain parts and supplies inventory, as authorized.
• Assist in snow removal at property, as required.
• Maintain required property uniform and presents a professional appearance and attitude.
• Undertake training related to job duties as deemed necessary.

The responsibilities listed above may not be all inclusive; however, they are indicative of the type of activities normally performed by the Shuttle Driver.

What We Require

• High school diploma/GED
• Possession of a valid driver’s license and safe driving record—depending on the size of the shuttle bus, drivers may require a commercial license with a passenger endorsement
• Ability to sit and operate a motor vehicle for several hours at a time
• Knowledge of safety procedures with a safety conscious attitude, record of punctuality and dependability, and flexible schedule to accommodate after hour and weekend needs

Operational Details

• Job location is at the assigned property.
• Serves in an “on-call” capacity, except during approved PTO periods.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

**This role is located in Oxford, OH**

Your Opportunity

We strive to create an extraordinary living and learning environment through our passion for customer experience and strong partnerships in our communities. The Shuttle Driver provides a customer-centric focus to transportation services for an assigned property, including safely driving passengers while following a set schedule and route.

Your Benefits

• FLSA Status Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

• Create an environment of safety for our residents and passengers.
• Drive passengers to and from the local University while following a set schedule and route.
• Inspect the shuttle(s) daily and records necessary repairs and maintenance, informing the General Manager of needed services and repairs.
• Follow all traffic laws and posted speed limits, even at the expense of arriving late to a destination.
• Report any unsafe conditions or road hazards to the General Manager.
• Maintain a ridership log throughout each shift.
• Clean and organize the shuttle.
• Take shuttle to get washed and gets the required repairs completed.
• Maintain parts and supplies inventory, as authorized.
• Assist in snow removal at property, as required.
• Maintain required property uniform and presents a professional appearance and attitude.
• Undertake training related to job duties as deemed necessary.

The responsibilities listed above may not be all inclusive; however, they are indicative of the type of activities normally performed by the Shuttle Driver.

What We Require

• High school diploma/GED
• Possession of a valid driver’s license and safe driving record—depending on the size of the shuttle bus, drivers may require a commercial license with a passenger endorsement
• Ability to sit and operate a motor vehicle for several hours at a time
• Knowledge of safety procedures with a safety conscious attitude, record of punctuality and dependability, and flexible schedule to accommodate after hour and weekend needs

Operational Details

• Job location is at the assigned property.
• Serves in an “on-call” capacity, except during approved PTO periods.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

**This role is located in Oxford, OH**

Your Opportunity

We strive to create an extraordinary living and learning environment through our passion for customer experience and strong partnerships in our communities. The Shuttle Driver provides a customer-centric focus to transportation services for an assigned property, including safely driving passengers while following a set schedule and route.

Your Benefits

• FLSA Status Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

• Create an environment of safety for our residents and passengers.
• Drive passengers to and from the local University while following a set schedule and route.
• Inspect the shuttle(s) daily and records necessary repairs and maintenance, informing the General Manager of needed services and repairs.
• Follow all traffic laws and posted speed limits, even at the expense of arriving late to a destination.
• Report any unsafe conditions or road hazards to the General Manager.
• Maintain a ridership log throughout each shift.
• Clean and organize the shuttle.
• Take shuttle to get washed and gets the required repairs completed.
• Maintain parts and supplies inventory, as authorized.
• Assist in snow removal at property, as required.
• Maintain required property uniform and presents a professional appearance and attitude.
• Undertake training related to job duties as deemed necessary.

The responsibilities listed above may not be all inclusive; however, they are indicative of the type of activities normally performed by the Shuttle Driver.

What We Require

• High school diploma/GED
• Possession of a valid driver’s license and safe driving record—depending on the size of the shuttle bus, drivers may require a commercial license with a passenger endorsement
• Ability to sit and operate a motor vehicle for several hours at a time
• Knowledge of safety procedures with a safety conscious attitude, record of punctuality and dependability, and flexible schedule to accommodate after hour and weekend needs

Operational Details

• Job location is at the assigned property.
• Serves in an “on-call” capacity, except during approved PTO periods.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

This role is an Onsite Role: This role requires full-time presence at our Oxford, NC office.

This role will guide, mentor, train, and coach his/her direct reports to be productive, engaged, and quality contributors within their team and the overall functional group. The supervisor will communicate, assign, and monitor department goals, activities, quality of work, and objectives to all team members. The supervisor will also track and report any shortfalls in the progress of the production schedule/and or plan. 

Other critical responsibilities include: 

• Lead and monitor daily production for assigned value stream.
• Supervise and lead the activities associated with filing and assembly by providing work direction, production schedules, training for continuous improvement, and mentoring for assigned associates.
• Understand and implement the business unit policies and procedures driving associate with an emphasis on safety, quality, teamwork, and continuous improvement.
• Monitor compliance to ensure orders are completed on time and desired finished goods inventory levels are maintained.
• Perform data collection and provide metrics and reporting as required.
• Communicate daily with Operations manager proactively providing solution to problems and concerns.
• Serve as Back up to the Operations Manager of the Business Unit (BU) (as needed).

Responsibilities:

• Management
  
  
• Assigns associates to the line, communicates necessary pass up/pass down information necessary for proficient shift handoff, ensures employees are working safely and compliant with plant safety rules and GMP guidelines.
• Responsible for leading improvement projects and initiatives aligned with the business strategic imperatives to include, but not limited to: Safety, Employee Morale, Quality, Waste reduction, Direct & Indirect Labor Costs, and OEE.
• Focus line ownership: Assessment of current state, establishing targets, development of glide paths, develop and execute action items and achieve targeted results. 
• Establish staff and manpower requirements to achieve compliance in meeting scheduled workloads. Ensure activities within the Unit across all shifts comply with expectations set forth and are consistent with Department objectives and policies. Ensure all equipment is operational and performs within expected tolerances.
• Solve production issues and drive continuous improvement, reduce waste, minimize changeovers and machine down-time, ensure all operation employees have defined job duties and expectations, and are managed.
• Timely corrective action should take place when needed.
• Interface with all other sites functional areas as needed (HR, Quality, WHSE, Planning, Payroll, etc.) Facilitates employee communication meetings as necessary, staff lines effectively, balancing Revlon full-time and temporary associates.
• Maintains good associate relations and morale.
• Attend various meetings to meet business needs. Supervise and validate line performance during NPD trials. 
  
  
• Development of People:
  
  
• Strive to make the Oxford site a great place to work by: proactively developing people (cross training, projects)
• Address all issues, concerns, and disciplinary actions promptly and effectively.
• Innovation – Provide challenges, changes, ideas, and suggestions to drive the organization forward.
• Provide/facilitate training as needed.
• Ensure that all appropriate records are accurate and maintained within guidelines.
• Ensures that plant procedures and policies are enforced accordingly and drives accountability for those that are not in compliance.
• Facilitating employee feedback and annual performance reviews for subordinates. 
  
  
• Quality:
  
  
• Ensure that associates are efficiently producing product complaint with Revlon and governmental guidelines and specifications.
• Investigates and determines root causes and corrective actions for product out of specifications.
• Interact with Quality to resolve problems or issues affecting areas of responsibility.  
• Maximize line uptime and throughout through efficient use of associates and equipment.
• Ensures the product is being produced at the highest quality standards.
• Review scrap and potential quality concerns and providing resolution.
• Review and sign appropriate paperwork.
• Ensures that all necessary paperwork is appropriately completed in a prompt and efficient manner.
• Ensure paperwork is maintained and up to date as per company requirements and policies.
• Work with quality resources as needed to implement any new requirements due to new products or new regulations. 
  
  
• Financial:
  
  
• Responsible for operational financial aspects of the shift assigned: Control of Labor – Direct (productive effort); Indirect (support effort); Nonstandard (Rework & First pass yield issues); Material – performance to established standards & minimization of waste. 

Qualifications:

• Prefer a 4-year BS or BA preferred degree in an engineering discipline, but other areas of study will be considered with appropriate and relevant experience and 5-7 years of experience required.
• Experience Proven track record of supervision of associates in a production environment, preferably drug and/or cosmetic.
• Knowledge of production equipment, especially safe operating techniques, product capabilities and troubleshooting methods.
• Must possess teamwork characteristics with the ability to motivate, communicate and proactively develop associates.
• High level of personal commitment, motivation, and intensity with demonstrated leadership in a production environment.
• Knowledge and experience with operations in an FDA – GMP environment.
• Significant communication skills – verbal and written.

#LI-Onsite #LI-JL1

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

The base pay range for this position is $70,000.00 - $85,000.00 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

This role is an Onsite Role: This role requires full-time presence at our Oxford, North Carolina office.

Overview:

The SH&E Engineer serves as the site’s technical authority for environmental compliance, chemical process safety, waste management, and sustainability performance. The SH&E Engineer also leads waste-minimization and landfill-diversion initiatives, supporting Revlon’s strategic commitment to sustainability.

This role ensures full adherence to federal EPA regulations, North Carolina DEQ requirements, RCRA hazardous waste rules, wastewater and stormwater permits, DOT hazardous materials standards, and Revlon corporate environmental policies. The engineer provides critical oversight of chemical handling processes, flammable and hazardous material storage, spill prevention systems, and environmental risk mitigation strategies that protect employees, the community, and the environment.

Responsibilities:

• Serve as the site subject-matter expert for EPA, NC DEQ, RCRA, CAA, CWA, SPCC, Stormwater, Tier II, TRI, hazardous waste, and universal waste requirements.
• Maintain environmental permits (air, stormwater, wastewater) and ensure 100% on-time submissions for all regulatory reports.
• Lead all federal, state, and local environmental inspections, act as site liaison for regulatory agencies.
• Conduct environmental sampling (wastewater, stormwater, air emissions) and perform analytical interpretation.
• Maintain all required environmental records, manifests, logs, and permit documentation.
• Lead and support process safety reviews, including chemical hazard analysis, compatibility reviews, ventilation assessments, and Safe Operating Limits evaluations.
• Evaluate chemical storage, flammable/combustible liquid operations, batch mixing, and chemical transfer systems for compliance with NFPA, OSHA, and EPA standards.
• Ensure proper identification, inventory, segregation, secondary containment, and handling of hazardous materials.
• Lead spill prevention programs (SPCC, containment inspections, leak detection), including engineering improvements to reduce spill risk.
• Perform PHA-style reviews (What-If, Checklist, JSA/JHA) for chemical processes and material changes.
  Support site wastewater treatment operations and ensure compliance with permit requirements.
• Conduct testing, trending, and troubleshooting of wastewater parameters affecting compliance.
• Maintain stormwater pollution prevention measures and conduct required inspections and sampling.
• Oversee hazardous waste identification, accumulation, container management, satellite areas, and shipments.
• Prepare and submit all federal/state/local reports including: Tier II, TRI, RCRA Biennial, DMRs, stormwater reports, waste reports, and internal corporate environmental submissions.
• Develop environmental dashboards and KPI reports using Excel or Power BI.
• Conduct environmental trend analysis to identify improvement opportunities and compliance risks.
• Prepare and submit all federal/state/local reports including: Tier II, TRI, RCRA Biennial, DMRs, stormwater reports, waste reports, and internal corporate environmental submissions.
• Track and report progress toward waste-reduction goals and Zero-to-Landfill commitments.
• Analyze waste generation trends to identify root causes and recommend reduction strategies.
• Provide environmental sustainability insights for annual corporate ESG and sustainability reporting.

Who you are:

• Expert understanding of EPA, NC DEQ, RCRA, SPCC, CAA, CWA, DOT hazardous materials, and wastewater regulatory frameworks.
• Strong knowledge of chemical hazard evaluation, chemical compatibility, flammable storage requirements, and basic process safety engineering principles.
• Ability to interpret environmental sampling data (wastewater, stormwater, air emissions).
• Proficiency with environmental management systems (Vector or similar) and digital document control platforms.
• Strong analytical and troubleshooting skills, especially in identifying root causes of environmental deviations.
• Conduct EHS pre-qualification reviews for environmental and chemical-handling contractors.
• Oversee the work of external consultants conducting sampling, PSM-style hazard studies, and environmental engineering assessments.
• Strong understanding of environmental regulations, including EPA, NCDENR, RCRA hazardous waste rules, wastewater/stormwater permits, and SPCC requirements.

Qualifications:

• Bachelor’s degree in Environmental Engineering, Chemical Engineering, Environmental Science, or a closely related technical field is required.
• Advanced degrees or relevant professional certifications (e.g., CHMM, REM, CSP, CES) are preferred.

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

#LI-EM1 #LI-Onsite

The base pay range for this position is $75,000 - $95,000/ year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

This role is an Onsite Role: This role requires full-time presence at our Oxford, North Carolina office.

Overview:

The SH&E Engineer serves as the site’s technical authority for environmental compliance, chemical process safety, waste management, and sustainability performance. The SH&E Engineer also leads waste-minimization and landfill-diversion initiatives, supporting Revlon’s strategic commitment to sustainability.

This role ensures full adherence to federal EPA regulations, North Carolina DEQ requirements, RCRA hazardous waste rules, wastewater and stormwater permits, DOT hazardous materials standards, and Revlon corporate environmental policies. The engineer provides critical oversight of chemical handling processes, flammable and hazardous material storage, spill prevention systems, and environmental risk mitigation strategies that protect employees, the community, and the environment.

Responsibilities:

• Serve as the site subject-matter expert for EPA, NC DEQ, RCRA, CAA, CWA, SPCC, Stormwater, Tier II, TRI, hazardous waste, and universal waste requirements.
• Maintain environmental permits (air, stormwater, wastewater) and ensure 100% on-time submissions for all regulatory reports.
• Lead all federal, state, and local environmental inspections, act as site liaison for regulatory agencies.
• Conduct environmental sampling (wastewater, stormwater, air emissions) and perform analytical interpretation.
• Maintain all required environmental records, manifests, logs, and permit documentation.
• Lead and support process safety reviews, including chemical hazard analysis, compatibility reviews, ventilation assessments, and Safe Operating Limits evaluations.
• Evaluate chemical storage, flammable/combustible liquid operations, batch mixing, and chemical transfer systems for compliance with NFPA, OSHA, and EPA standards.
• Ensure proper identification, inventory, segregation, secondary containment, and handling of hazardous materials.
• Lead spill prevention programs (SPCC, containment inspections, leak detection), including engineering improvements to reduce spill risk.
• Perform PHA-style reviews (What-If, Checklist, JSA/JHA) for chemical processes and material changes.
  Support site wastewater treatment operations and ensure compliance with permit requirements.
• Conduct testing, trending, and troubleshooting of wastewater parameters affecting compliance.
• Maintain stormwater pollution prevention measures and conduct required inspections and sampling.
• Oversee hazardous waste identification, accumulation, container management, satellite areas, and shipments.
• Prepare and submit all federal/state/local reports including: Tier II, TRI, RCRA Biennial, DMRs, stormwater reports, waste reports, and internal corporate environmental submissions.
• Develop environmental dashboards and KPI reports using Excel or Power BI.
• Conduct environmental trend analysis to identify improvement opportunities and compliance risks.
• Prepare and submit all federal/state/local reports including: Tier II, TRI, RCRA Biennial, DMRs, stormwater reports, waste reports, and internal corporate environmental submissions.
• Track and report progress toward waste-reduction goals and Zero-to-Landfill commitments.
• Analyze waste generation trends to identify root causes and recommend reduction strategies.
• Provide environmental sustainability insights for annual corporate ESG and sustainability reporting.

Who you are:

• Expert understanding of EPA, NC DEQ, RCRA, SPCC, CAA, CWA, DOT hazardous materials, and wastewater regulatory frameworks.
• Strong knowledge of chemical hazard evaluation, chemical compatibility, flammable storage requirements, and basic process safety engineering principles.
• Ability to interpret environmental sampling data (wastewater, stormwater, air emissions).
• Proficiency with environmental management systems (Vector or similar) and digital document control platforms.
• Strong analytical and troubleshooting skills, especially in identifying root causes of environmental deviations.
• Conduct EHS pre-qualification reviews for environmental and chemical-handling contractors.
• Oversee the work of external consultants conducting sampling, PSM-style hazard studies, and environmental engineering assessments.
• Strong understanding of environmental regulations, including EPA, NCDENR, RCRA hazardous waste rules, wastewater/stormwater permits, and SPCC requirements.

Qualifications:

• Bachelor’s degree in Environmental Engineering, Chemical Engineering, Environmental Science, or a closely related technical field is required.
• Advanced degrees or relevant professional certifications (e.g., CHMM, REM, CSP, CES) are preferred.

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

#LI-EM1 #LI-Onsite

The base pay range for this position is $75,000 - $95,000/ year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

About Tripadvisor

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

The Tripadvisor Experiences Engineering team is distributed across Europe and is responsible for Tripadvisor.com, the Tripadvisor mobile apps and all their supporting infrastructure. We run the systems that help operators build their businesses and those which enable third parties to utilise our inventory. We provide the tools which help our customer services team provide world class service to travellers and operators internationally.

About the Role

We’re looking for a Senior Software Engineer to join our fast-growing team. This role is open to candidates based within a commutable distance (generally up to 1.5 hours) of our Oxford office. We embrace flexibility in where and how work gets done and also value meaningful in-person moments to connect and collaborate. You can expect a remote-first working model with periodic in-person gatherings at your closest office for team connection, planning, or other key moments.

At Tripadvisor our Engineers are versatile and enjoy working on a variety of technical challenges. This is a full-stack position in which you will be working mostly on the backend with some front end projects from time to time.

Within Tripadvisor we have a fun and friendly environment where the key objective is getting things done. Working closely alongside product managers and designers, our engineers are part of the full process from software design, to code, to test, to deployment and back again. Most of our engineers release code to production every few days and we have a daily release cycle.

Tripadvisor's web stack includes Java, React, Typescript, GraphQL, Kubernetes, SQL and NoSQL databases, and runs on AWS. You don’t need to have experience with everything listed and will be able to complete coding languages in any language of your choice. You do need to be hungry to learn and will learn our tech stack on the job, if you don't know it already.

Perks of Working at Tripadvisor

• Competitive compensation packages, including base salary, annual bonus, and more.
• “Work your way” with flexibility to suit your lifestyle. We take a remote-friendly approach to collaboration, with the option to join on-site as often as you’d like in select locations. 
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.

Our Cultural Pillars:

• Traveller first: We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 
• Execution is our edge: We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 
• We succeed together: The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-Hybrid

#LI-AMCVAY

This role is an Onsite Role: This role requires full-time presence at our Oxford, NC office.

BASIC DUTIES:

• Material handling of all inventory, shipments and supplies throughout the distribution area.
• A quality job of picking, packing, and loading customer orders for shipment.
• Operate required industrial lift truck equipment safely and proficiently.

MAJOR DUTIES:

• Pick and Pack customer orders maintaining a 99.9% accuracy rate.
• Load active pick locations at 99.9% accuracy.
• Proper material handling of cartons and pallets.
• Perform required tasks on the WM system and RF equipment to process orders, replenish active locations and load trailers.
• Document packing slips, labels and cartons for customer receiving purposes.
• Obey all safety rules.
• Operate required industrial lift truck equipment.
• Meet all GMP requirements.
• Other related duties as assigned by Supervisor.

KNOWLEDGE & SKILLS REQUIRED:

• High school diploma or GED.
• Six months of shipping or distribution experience preferred
• Must be able to work overtime as business conditions dictate
• Good math skills
• Clearly legible writing
• Basic understanding of computer systems
• Requires light to heavy lifting and carrying of 50+ pounds

#LI-KM1 #LI-Onsite

The base pay range for Material Handler is $16.50 / hour; The base pay range for Material Handler II is $18.50 / hour; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

The Role:

The Floor Lead plays a pivotal role on our store leadership team, driving the success of the store by upholding exceptional customer service standards, fostering team development, and ensuring seamless execution of daily operations. As a key presence on the sales floor, the Floor Lead exemplifies outstanding interpersonal skills and consistently embodies Mejuri’s values. A natural motivator and collaborative team player, they inspire the team with a can-do attitude, creating an engaging and dynamic environment for both staff and customers.

Retail leaders at Mejuri are engaging, nimble, creative and driven. Join us in redefining luxury—one customer, one team member, and one exceptional experience at a time.

Customer:

• STACK: Lead by example and validate the quality of the in-store customer experience by communicating, training, and upholding expectations on the team on Mejuri’s Steps of Selling.
• STACK Leadership: Maximize results and achievement of Key Performance Indicators (KPIs), by driving own performance as well as the performance and engagement of the team.
• Services: Ensure positive customer experience and promotion of services offerings including piercing, engraving, and other offerings.
• KPIs: OPH, NPS (85%<), SPH, STACK Leader Segment: Conversion and Sales Success.

Operations:

• Inventory. Participate as needed in the execution of inventory & cycle counts on a monthly basis, ensuring teams have proper technology in place and troubleshooting guidance where needed.
• Order Fulfillment: Participate as needed the back of house flow to support in-store sales, phone sales or BOPIS, ensuring efficiency with packaging and order delivery standards.
• Storage & Organization: Support in maintaining organizational integrity of our BOH up to and including display inventory and sellable inventory, packaging, and all supplies.
• Systems & Technology: Proficient in using point-of-sale systems, inventory management software, and other retail technology.
• Shrink: Support in mitigating internal, external and administrative loss of product.
• Escalations: Participate in Identify and escalate opportunities, gaps, risks and roadblocks with urgency and partner as needed with cross functional teams to resolve.

Merchandising:

• Merchandising: Participate in the maintenance of Mejuri’s brand standards of visual presentation, cleanliness and functionality are upheld.
• Fixtures & Maintenance: Support with validating the integrity of all display forms, graphics, furniture, and decor items to manage costs and propel the brand, notifying appropriate teams when display tools are missing or damaged.
• Visual Standards: Participate in coaching and informing all store team members on updates or changes to Visual Merchandising standard practices.
• Merchandising: Participate in ensuring that Mejuri brand standards of visual presentation, cleanliness and functionality.
• Escalations: Flag, identify and action any inefficiencies.

People:

• Onboarding: Participate in the successful integration of new talent to our store teams.
• Assessing: Validate the regular and accurate assessment of our people against performance review criteria and KPIs.
• Engaging: Build healthy relationships with our people and establish a positive and engaging work environment.
• Employee Relations: Adhere to and validate our policies and compliance practices.

What you'll bring to the team:

• Experience in a high volume retail environment.
• Adaptable with the ability to think creatively and quickly.
• Excellent organization and analytical skills.
• Critical thinking ability - identify potential challenges and develop action plans.
• Physical requirements: Ability to stand for 8 hours, lift up to 50 lbs.
• Must be able to work evenings, weekends & holidays in alignment with the stores availability requirements.

Benefits at Mejuri:

• US & CA ONLY: Comprehensive medical, dental, and mental health coverage, designed with flexibility, inclusivity & reproductive health in mind.
• US ONLY: Opportunity to utilize 401(k) & commuter benefits plans.
• UK ONLY: Comprehensive medical benefits including PMI, Cashplan, and Pension program.
• Paid time off – inclusive of vacation and sick days.
• 4 months of 80% parental leave salary top-up and personalized return to work plans.
• Monthly retail bonus program.
• Regular feedback via performance reviews.
• A robust in-house retail learning program.
• Generous product discount!

#LI-Onsite

Looking for the perfect next opportunity is a big decision. Mejuri recognizes the importance of pay transparency when it comes to salary ranges as it empowers individuals through the hiring process and supports them in making an informed decision. This role currently has a base pay range of  £15-£16-  per hour based on a candidate’s experience and qualifications.

Graduate Software Engineer – Build Technology That Moves in the Real World

Want to write code that doesn’t just sit on a screen—but powers real robots in real environments?

At Dexory, our engineers build the systems behind autonomous robots that navigate warehouses, scan inventory, and generate insights at scale. From robotics and computer vision to machine learning and cloud infrastructure, the problems we solve are complex, fast-moving, and deeply technical.

This is more than a graduate role. It’s a launchpad.

Why this role is different

From your first few weeks, you’ll be shipping production code—software that runs on robots, processes live data, and supports real operations.

Your first year is structured to accelerate your growth:

• Start in a core team aligned with your interests
• Rotate across teams every 2–3 months
• Build both depth and breadth across a modern engineering stack

By the end of the year, you won’t just understand the system—you’ll have helped build it.

If you’re excited by complex systems, real-world impact, and rapid growth, this is where your engineering career starts.

Where you could work

You’ll join one of our core teams, with rotations across others:

Autonomy
Build the systems that allow robots to safely navigate busy, real-world warehouse environments.
Think: motion planning, real-time systems, and safety-critical software.

AI / Perception
Turn raw sensor data into meaningful insights using computer vision and machine learning.
Think: ML pipelines, point cloud data, and large-scale perception systems.

Platform
Power everything behind the scenes with scalable infrastructure and developer tooling.
Think: cloud systems, CI/CD, and production reliability at scale.

What you’ll be doing

• Ship production code early—whether it’s running on robots, powering pipelines, or supporting infrastructure
• Work on systems that interact with the physical world, not just simulations
• Progress from well-defined tasks to owning features and leading small projects
• Design, build, test, and deploy software to production standards from day one
• Collaborate with engineers and cross-functional teams to deliver real-world solutions
• Contribute to technical discussions and grow into architectural thinking

What we’re looking for

You don’t need industry experience—but you do need strong fundamentals and curiosity.

You should have:

• A degree in Computer Science, Engineering, Robotics, AI/ML, Maths, Physics, or similar
• Strong foundations in Python
• Experience with Git and Linux
• Evidence of building real projects (coursework, personal projects, open source, etc.)

Depending on your interests, it’s great if you have:

• Autonomy: C++, robotics, or real-time systems
• AI / Perception: PyTorch, TensorFlow, or computer vision
• Platform: Docker, CI/CD, or cloud infrastructure

We care more about depth than ticking every box. If you’re strong in one area and motivated to learn, you’ll thrive here.

How you’ll grow

You’ll be supported from day one with structured mentorship and clear progression:

• Dedicated mentor: A senior engineer to guide your development
• Real feedback: Regular input on your code, decisions, and growth
• Access to leadership: Learn from experienced engineers across the business

Your first year:

• 3 months: Shipping independently, confident in your team’s domain
• 6 months: Owning features end-to-end, contributing to design discussions
• 12 months: Operating as a well-rounded engineer across multiple systems

Technologies you’ll work with

Depending on your team and rotations:

• Core: Python, Linux, CI/CD
• Autonomy: C++, ROS
• AI / Perception: PyTorch, TensorFlow
• Platform: Docker, Kubernetes, AWS, Golang, TypeScript, React

What you’ll gain

• Experience building production systems from day one
• Exposure to robotics, AI, and scalable infrastructure
• A fast-tracked path to becoming a confident, well-rounded engineer
• The chance to work on technology that directly impacts real-world operations

Benefits

Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles:

• Performance: High standards, outstanding results,
• Impact: Big challenges, bigger results
• Commitment: All in, every time
• One team: One mission, shared success

Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fueled by a passion to redefine what's possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision. 

You will also receive:

• Private healthcare via Bupa with 24/7 medical helpline 
• Life insurance
• Income protection 
• Pension: 4+% employee with option to opt into salary exchange, 5% employer
• Employee Assistance Programme - mental wellbeing, financial and legal advice/support 
• 25 holidays per year 
• Full meals onsite in Wallingford
• Fun team events on and offsite, snacks of all kinds in the office 

AAP/EEO Statement  

Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Please note: We are unable to provide sponsorship or relocation for this role.

Start date will be September 2026

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

The Tripadvisor Experiences Engineering team is distributed across Europe and is responsible for tripadvisorexperiences.com, the Tripadvisor Experiences mobile apps and all their supporting infrastructure. We run the systems that help operators build their businesses and those which enable third parties to utilise our inventory. We provide the tools which help our customer services team provide world class service to travellers and operators internationally.

About the Role

We’re looking for a Software Engineer I to join our fast-growing team. Tripadvisor Experiences is a remote first company. This role is open to candidates based in Oxford in the UK. We embrace flexibility in where and how work gets done and also value meaningful in-person moments to connect and collaborate. You can expect periodic in-person gatherings for team connection, planning, or other key moments.

At Tripadvisor Experiences our Engineers are versatile and enjoy working on a variety of technical challenges. This is a full-stack position in which you will be working mostly on the backend with some front end projects from time to time. While you need to be hungry to learn, you don't need to be an expert at front end development right away - we can teach that part on the job and you won't be tested on it in interviews.

Within Tripadvisor we have a fun and friendly environment where the key objective is getting things done. Working closely alongside product managers and designers, our engineers are part of the full process from software design, to code, to test, to deployment and back again. Most of our engineers release code to production every few days and we have a daily release cycle.

What You'll do

Tripadvisor’s web stack includes Java, React, TypeScript, GraphQL, Kubernetes, SQL and NoSQL databases, and runs on AWS. You don’t need experience with everything listed, but you must be eager to learn. You should have experience with a statically typed, object-oriented language such as Java, C#, or C++, and hold a bachelor’s or master’s degree in Computer Science or a related field.

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements

 Application process

• 30 minute call with a recruiter to learn more about the role
• 1 hour technical coding interview with someone from the Tripadvisor experiences Engineering team
• Three one-hour interviews with members of the team, covering technical topics - including some coding - and what you would bring to Tripadvisor experiences.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-SM1

#LI-Hybrid

This role is an Onsite Role: This role requires full-time presence at our Oxford, NC office.

Overview:

This role will guide, mentor, train, and coach his/her direct reports to be productive, engaged, and quality contributors within their team and the overall functional group. The supervisor will communicate, assign, and monitor department goals, activities, quality of work, and objectives to all team members. The supervisor will also track and report any shortfalls in the progress of the production schedule/and or plan. 

Other critical responsibilities include: 

• Lead and monitor daily production for assigned value stream.
• Supervise and lead the activities associated with filing and assembly by providing work direction, production schedules, training for continuous improvement, and mentoring for assigned associates.
• Understand and implement the business unit policies and procedures driving associate with an emphasis on safety, quality, teamwork, and continuous improvement.
• Monitor compliance to ensure orders are completed on time and desired finished goods inventory levels are maintained.
• Perform data collection and provide metrics and reporting as required.
• Communicate daily with Operations manager proactively providing solution to problems and concerns.
• Serve as Back up to the Operations Manager of the BU (as needed).

Responsibilities:

• Management
  • Assigns associates to the line, communicates necessary pass up/pass down information necessary for proficient shift handoff, ensures employees are working safely and compliant with plant safety rules and GMP guidelines.
  • Responsible for leading improvement projects and initiatives aligned with the business strategic imperatives to include, but not limited to: Safety, Employee Morale, Quality, Waste reduction, Direct & Indirect Labor Costs, and OEE.
  • Focus line ownership: Assessment of current state, establishing targets, development of glide paths, develop and execute action items and achieve targeted results. 
  • Establish staff and manpower requirements to achieve compliance in meeting scheduled workloads. Ensure activities within the Unit across all shifts comply with expectations set forth and are consistent with Department objectives and policies. Ensure all equipment is operational and performs within expected tolerances.
  • Solve production issues and drive continuous improvement, reduce waste, minimize changeovers and machine down-time, ensure all operation employees have defined job duties and expectations, and are managed.
  • Timely corrective action should take place when needed.
  • Interface with all other sites functional areas as needed (HR, Quality, WHSE, Planning, Payroll, etc.) Facilitates employee communication meetings as necessary, staff lines effectively, balancing Revlon full-time and temporary associates.
  • Maintains good associate relations and morale.
  • Attend various meetings to meet business needs. Supervise and validate line performance during NPD trials. 
• Development of People:
  • Strive to make the Oxford site a great place to work by: proactively developing people (cross training, projects)
  • Address all issues, concerns, and disciplinary actions promptly and effectively.
  • Innovation – Provide challenges, changes, ideas, and suggestions to drive the organization forward.
  • Provide/facilitate training as needed.
  • Ensure that all appropriate records are accurate and maintained within guidelines.
  • Ensures that plant procedures and policies are enforced accordingly and drives accountability for those that are not in compliance.
  • Facilitating employee feedback and annual performance reviews for subordinates. 
• Quality:
  • Ensure that associates are efficiently producing product complaint with Revlon and governmental guidelines and specifications.
  • Investigates and determines root causes and corrective actions for product out of specifications.
  • Interact with Quality to resolve problems or issues affecting areas of responsibility.  
  • Maximize line uptime and throughout through efficient use of associates and equipment.
  • Ensures the product is being produced at the highest quality standards.
  • Review scrap and potential quality concerns and providing resolution.
  • Review and sign appropriate paperwork.
  • Ensures that all necessary paperwork is appropriately completed in a prompt and efficient manner.
  • Ensure paperwork is maintained and up to date as per company requirements and policies.
  • Work with quality resources as needed to implement any new requirements due to new products or new regulations. 
• Financial:
  • Responsible for operational financial aspects of the shift assigned: Control of Labor – Direct (productive effort); Indirect (support effort); Nonstandard (Rework & First pass yield issues); Material – performance to established standards & minimization of waste. 

Qualifications:

• Prefer a 4 year BS or BA preferred degree in an engineering discipline, but other areas of study will be considered with appropriate and relevant experience and 5-7 years of experience required.
• Experience Proven track record of supervision of associates in a production environment, preferably drug and/or cosmetic.
• Knowledge of production equipment, especially safe operating techniques, product capabilities and troubleshooting methods.
• Must possess teamwork characteristics with the ability to motivate, communicate and proactively develop associates.
• High level of personal commitment, motivation, and intensity with demonstrated leadership in a production environment.
• Knowledge and experience with operations in a FDA – GMP environment.
• Significant communication skills – verbal and written.

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

#LI-JL1

The base pay range for this position is $70,000 - $85,000 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

This role is an Onsite Role: This role requires full-time presence at our Oxford, NC office.

Overview:

• Safe operation of all types of industrial material handling equipment including High Rise, Cherry Picker, Counter Balance and Stand-up Trucks.
• Inventory integrity - verification of piece counts, descriptions, lot data and carton count. Must perform at 99.7% accuracy.
• Delivery and retrieval of material from 1,000,000 sq. ft. of Manufacturing and Distribution floor area to the Warehouse, while maintaining engineered work standard requirements of 100% weekly.
• Required to work at heights up to 41 feet while selecting product.

Responsibilities:

• Pick and delivery of materials from various floor locations.
• Picking less than pallet quantities from the warehouse.
• Unloading and loading truck of inventory.
• Processing new receipts, recording new receipt information to the system and sampling.
• Verifying piece and carton counts applying proper labels and accurate documentation.
• Proper handling of hazardous materials, aerosol and flammable products.
• The storing of inventory in warehouse location with accuracy of at least 99.7%.
• React to expedite requests for material at the direction supervisor.
• Adhere to all GMP and Safety requirements.
• Interface with computer terminals, including keying information and utilizing scanning devices for inventory control transactions.
• Preparing accurate documentation on receipts and work methods.

Qualifications:

• Good math skills.
• Write/print legibly.
• Revlon forklift license.
• Must be able to lift up to 75 lbs.
• Must be available for overtime work.
• Must be able to safely maneuver containers weighing up to 207 kilos.
• Must pass four (4) competency-based warehouse tests.
• Must meet the vision and hearing requirements.
• Must have a valid driver's license in the state you reside.
• High School Diploma or GED Equivalency
• 0-1 year of experience

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

The base pay range for this position is $18.50/ hour; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

This role is an Onsite Role: This role requires full-time presence at our Oxford, NC office.

This role will guide, mentor, train, and coach his/her direct reports to be productive, engaged, and quality contributors within their team and the overall functional group. The supervisor will communicate, assign, and monitor department goals, activities, quality of work, and objectives to all team members. The supervisor will also track and report any shortfalls in the progress of the production schedule/and or plan. 

Other critical responsibilities include: 

• Lead and monitor daily production for assigned value stream.
• Supervise and lead the activities associated with filing and assembly by providing work direction, production schedules, training for continuous improvement, and mentoring for assigned associates.
• Understand and implement the business unit policies and procedures driving associate with an emphasis on safety, quality, teamwork, and continuous improvement.
• Monitor compliance to ensure orders are completed on time and desired finished goods inventory levels are maintained.
• Perform data collection and provide metrics and reporting as required.
• Communicate daily with Operations manager proactively providing solution to problems and concerns.
• Serve as Back up to the Operations Manager of the BU (as needed).

Responsibilities:

• Management
  
  
• Assign associates to the line, communicates necessary pass up/pass down information necessary for proficient shift handoff, ensures employees are working safely and compliant with plant safety rules and GMP guidelines.
• Responsible for leading improvement projects and initiatives aligned with the business strategic imperatives to include, but not limited to: Safety, Employee Morale, Quality, Waste reduction, Direct & Indirect Labor Costs, and OEE.
• Focus line ownership: Assessment of current state, establishing targets, development of glide paths, develop and execute action items and achieve targeted results. 
• Establish staff and manpower requirements to achieve compliance in meeting scheduled workloads. Ensure activities within the Unit across all shifts comply with expectations set forth and are consistent with Department objectives and policies. Ensure all equipment is operational and performs within expected tolerances.
• Solve production issues and drive continuous improvement, reduce waste, minimize changeovers and machine down-time, ensure all operation employees have defined job duties and expectations, and are managed.
• Timely corrective action should take place when needed.
• Interface with all other sites functional areas as needed (HR, Quality, WHSE, Planning, Payroll, etc.) Facilitates employee communication meetings as necessary, staff lines effectively, balancing Revlon full-time and temporary associates.
• Maintains good associate relations and morale.
• Attend various meetings to meet business needs. Supervise and validate line performance during NPD trials. 
  
  
• Development of People:
• Strive to make the Oxford site a great place to work by: proactively developing people (cross training, projects)
• Address all issues, concerns, and disciplinary actions promptly and effectively.
• Innovation – Provide challenges, changes, ideas, and suggestions to drive the organization forward.
• Provide/facilitate training as needed.
• Ensure that all appropriate records are accurate and maintained within guidelines.
• Ensures that plant procedures and policies are enforced accordingly and drives accountability for those that are not in compliance.
• Facilitating employee feedback and annual performance reviews for subordinates. 
  
  
• Quality:
  
  
• Ensure that associates are efficiently producing product complaint with Revlon and governmental guidelines and specifications.
• Investigates and determines root causes and corrective actions for product out of specifications.
• Interact with Quality to resolve problems or issues affecting areas of responsibility.  
• Maximize line uptime and throughout through efficient use of associates and equipment.
• Ensures the product is being produced at the highest quality standards.
• Review scrap and potential quality concerns and providing resolution.
• Review and sign appropriate paperwork.
• Ensures that all necessary paperwork is appropriately completed in a prompt and efficient manner.
• Ensure paperwork is maintained and up to date as per company requirements and policies.
• Work with quality resources as needed to implement any new requirements due to new products or new regulations. 
  
  
• Financial:
• Responsible for operational financial aspects of the shift assigned: Control of Labor – Direct (productive effort); Indirect (support effort); Nonstandard (Rework & First pass yield issues); Material – performance to established standards & minimization of waste. 

Qualifications:

• Prefer a 4 year BS or BA preferred degree in an engineering discipline, but other areas of study will be considered with appropriate and relevant experience and 5-7 years of experience required.
• Experience Proven track record of supervision of associates in a production environment, preferably drug and/or cosmetic.
• Knowledge of production equipment, especially safe operating techniques, product capabilities and troubleshooting methods.
• Must possess teamwork characteristics with the ability to motivate, communicate and proactively develop associates.
• High level of personal commitment, motivation, and intensity with demonstrated leadership in a production environment.
• Knowledge and experience with operations in a FDA – GMP environment.
• Significant communication skills – verbal and written.

Revlon is unable to sponsor or transfer employment visas for this role; candidates must be legally authorized to work in the United States without current or future visa support.

The base pay range for this position is $70,000 - $85,000 / year; however base pay offered may vary depending on skills, experience, job-related knowledge, and geographic location. Certain positions may also be eligible for short-term incentives as part of total compensation.

Employees (and their families) are eligible for medical, dental, and vision benefits. Employees are covered by the company-paid basic life insurance policy and company-paid short-term disability insurance (the benefit commences upon hire and allows for a portion of base salary for up to 26 weeks if you are disabled). Other benefits offered to employees include but are not limited to the following: long-term disability, supplemental life insurances, flexible spending accounts, critical illness insurance, group legal, identity theft protection, etc. Employees are also able to enroll in our 401k Retirement Savings Plan.

Employees will also receive 3 weeks of vacation, pro-rated based on date of hire for the 1st year of employment and twelve paid holidays throughout the calendar year. Vacation will depend on role.

Technical Customer Service Advisor I Bokun

About Tripadvisor

The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork.

Job Location: This role is a hybrid position that requires 2 days per week in our Oxford office.

About Bókun

Bókun is a business management software created specifically for tours, attractions, and experience’s suppliers. Its vision is to power the travel experience industry, driving more bookings for operators, connecting new channels alongside enabling 3rd parties to build and connect to our platform, while optimizing supplier’ operation with new tools and services to support business growth. Bókun acts as a booking engine, an inventory channel manager, a price management tool, and more. Founded in 2012, Bókun's customer base is global, ranging from local suppliers to Fortune 500 companies.

What you’ll do:

As a Technical Support Advisor at Bókun, you will be part of the Escalation Team, playing a key role in diagnosing and resolving technical issues while ensuring a seamless customer experience. You will handle a diverse range of technical challenges — from troubleshooting complex incidents to investigating in-depth cases that require strong analytical thinking, mediation, and negotiation skills. Using all available tools and resources, you’ll accurately triage and resolve customer issues or escalate them to the appropriate teams as needed. This role involves managing inbound and outbound communication in English across multiple channels, including email, phone, video calls with screen sharing, and chat. You will be responsible for researching and replicating reported problems, raising detailed bug reports, and proactively following up on open tickets to ensure timely resolution. In addition, you’ll maintain clear troubleshooting documentation, act as an internal escalation point for Tier 1 support cases, and collaborate closely with technical teams to manage escalations effectively. Success in this role depends on your ability to combine strong technical acumen with excellent communication and interpersonal skills to deliver high-quality support that meets key performance goals such as response time, quality, and customer satisfaction.

The ideal candidate will possess:

• 1–3 years of proven experience in a customer service or technical support role, ideally within the B2B sector.
• Strong problem-solving mindset with the ability to apply analytical and investigative skills to resolve customer issues creatively and independently.
• Basic working knowledge of CSS, HTML, and website CMS tools.
• A customer-focused attitude — enthusiastic, courteous, assertive, and proactive in driving engagement and resolution.
• Excellent teamwork skills, with a positive, friendly, and can-do approach when collaborating with both customers and colleagues.
• Openness to learn new and complex topics, constructive feedback and adaptability to business changes.
• Confidence and professionalism in handling complaints, mediating conflicts, and troubleshooting technical issues.
• Experience in the travel, tourism, leisure, or hospitality industries is a plus, but not essential for candidates with a strong passion for customer care.
• Experience working toward customer satisfaction targets and operational metrics, including quality, efficiency, and handle time.
• Fluency in written and spoken English. Proficiency in an additional EU language (Spanish, Italian, Portuguese or French) can be an advantage.
• Ability to multitask effectively in a fast-paced environment, identify next steps, and follow through with precision.
• Flexibility to work shift patterns, including occasional weekends.

What We Offer 

• Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses
• “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team.
• Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
• Donation matching. Give back? Give more! We match qualifying charitable donations annually.
• Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
• Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
• Travel perks. We believe that travel is employee development, so we provide discounts and more.
• Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
• Health benefits. We offer great coverage and competitive premiums.
• Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates.

Our Cultural Pillars:

Traveler first

We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. 

Execution is our edge

We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. 

We succeed together

The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

#LI-JP

#LI-Hybrid