The Parts Inside Salesperson plays a vital role in delivering exceptional customer service by efficiently processing orders and addressing customer inquiries. This position responds promptly to requests and gathers necessary information to assist in identifying and sourcing requested parts.

This is more than an order-entry role - it's an opportunity to build technical expertise and grow within a high-performing HVAC organization.

Salary: $60,000-75,000

Job responsibilities include (but are not limited to) the following:

• Conduct sales of HVAC parts and supplies via phone, email, and walk-in transactions
• Manage transactions and interface with manufacturers and customers to provide accurate information regarding order status
• Maintain a high level of attention to detail to ensure accuracy in all transactions
• Promptly identify parts and process customer quotes and orders
• Follow up with customers on quotes and inquiries regarding products or services
• Approve manufacturer invoices, issue customer invoices, and reconcile financials within assigned parts projects
• Provide pre-sale and post-sale support as required
• Keep internal templates and procedures up to date
• Stay informed about manufacturer updates related to service bulletins and product obsolescence
• Visit job sites with Outside Sales Team members to gain a better understanding of customer requirements, equipment specifications and component identification
• Contribute to a growing team environment
• Ability to work within and effectively navigate multiple CRM systems
• Ability to efficiently manage, update, and ensure data accuracy across multiple CRM systems
• Load and unload shipments of parts, supplies, and equipment as needed
• Record inventory discrepancies and ensure compliance with internal ordering processes

Candidate Profile:

• The ideal candidate has strong communication skills, attention to detail, and a collaborative
• They are organized, proactive, and committed to delivering exceptional customer
• Candidate must be able to develop and maintain deep customer and stakeholder relationships built on

Education & Experience Requirements:

• Associate’s degree with a minimum of two (2) years of experience, or an equivalent combination of education and experience
• Computer skills are essential, HVAC Parts background is preferred
• HVAC, Mechanical Contracting, Engineering, or Construction industry experience is a

Position: Part Time Floor Leader

Weekly: 20-29 hours

Interview Plan

Position: Part Time Floor Leader

Weekly: 20-29 hours

Interview Plan

Floor Leader

As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. This includes everything from driving sales and opening/closing the store to analyzing sales results and leading training sessions. Together with your fellow leaders, you'll work to ensure that every aspect of the store is firing on all cylinders, creating an exceptional customer experience, a happy and motivated staff, and operational excellence that would make even the most detail-oriented among us proud.

Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals. By fostering a culture of passion and positivity, you'll help create a work environment that's both productive and fun, resulting in happy customers and happy employees. The Floor Leader role is all about making the world a better place one soap at a time!

Responsibilities: 

Sales & Customer Experience: 

• Driving Sales: Utilize the StoreForce dashboard results to provide effective coaching and feedback to the sales team, and make necessary adjustments to the shop floor structure to meet and exceed sales goals. Take ownership for your results and actively work to grow the contribution of your segments to the store’s overall sales. Celebrate sales achievements with your team!
• Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate with your team, and strive to exceed daily sales goals. By fostering a culture of excellence in customer service, you'll drive sales, create a loyal customer base, and build a positive reputation for your store.
• Building the Brand: Educate customers on Lush brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement, hosting store parties, and other traffic-driving initiatives.
• Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed product recommendations for every need.

Team Involvement: 

• Development: Train and coach Sales Ambassadors and peers on effective sales techniques and product knowledge to improve their performance, support the growth of your team, and to increase sales. Lead by example, take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge and abilities.
• Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members perspectives related to diversity, equity, inclusion, and belonging (DEIB). Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing and valuing each employee's unique contributions.

Operational Excellence: 

• Cash Handling and Store Opening/Closing: Manage cash handling, including customer transactions, opening/closing the register, reconciling cash drawers, preparing nightly deposits, and securing the store at the end of each day. As required at your store location, take deposits to the bank.
• Time and Attendance: Lead by example in terms of attendance and punctuality, and encourage the same from all employees. Monitor employee breaks to ensure they are taking their scheduled breaks, promoting a healthy work environment and improving employee wellbeing. Review daily communications, including store updates and task lists, to ensure that team members are informed and prepared for their shifts, promoting a culture of preparedness and organization.
• Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.
• Stock and Inventory: Train your team on inventory best practices and fresh standards, and support management with inventory tasks. Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales and improve the customer experience.
• Policies and Procedures: Support your management team to keep your store compliant and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety. 

Qualifications: 

Required:

• Minimum 1 year of experience in:
• customer service and sales
• cash handling and opening/closing procedures
• supervisory experience involving coaching, feedback, and training
• problem-solving issues related to customer service in day-to-day operations
• a fast-paced team environment
• Knowledge and passion for skincare, natural beauty, and ethical business 
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays

Preferred: 

• Experience with consultation-based customer service models
• Experience analyzing sales metrics
• Experience working in skincare or cosmetics 
• Experience in cross cultural collaboration and DEIB or social justice training 
• Fluency in Spanish, French or other languages

Position: Full Time Floor Leader

Weekly: 30-39 hours

Interview Plan

Position: Full Time Floor Leader

Weekly: 30-39 hours

Interview Plan

Floor Leader

As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. This includes everything from driving sales and opening/closing the store to analyzing sales results and leading training sessions. Together with your fellow leaders, you'll work to ensure that every aspect of the store is firing on all cylinders, creating an exceptional customer experience, a happy and motivated staff, and operational excellence that would make even the most detail-oriented among us proud.

Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals. By fostering a culture of passion and positivity, you'll help create a work environment that's both productive and fun, resulting in happy customers and happy employees. The Floor Leader role is all about making the world a better place one soap at a time!

Responsibilities: 

Sales & Customer Experience: 

• Driving Sales: Utilize the StoreForce dashboard results to provide effective coaching and feedback to the sales team, and make necessary adjustments to the shop floor structure to meet and exceed sales goals. Take ownership for your results and actively work to grow the contribution of your segments to the store’s overall sales. Celebrate sales achievements with your team!
• Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate with your team, and strive to exceed daily sales goals. By fostering a culture of excellence in customer service, you'll drive sales, create a loyal customer base, and build a positive reputation for your store.
• Building the Brand: Educate customers on Lush brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement, hosting store parties, and other traffic-driving initiatives.
• Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed product recommendations for every need.

Team Involvement: 

• Development: Train and coach Sales Ambassadors and peers on effective sales techniques and product knowledge to improve their performance, support the growth of your team, and to increase sales. Lead by example, take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge and abilities.
• Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members perspectives related to diversity, equity, inclusion, and belonging (DEIB). Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing and valuing each employee's unique contributions.

Operational Excellence: 

• Cash Handling and Store Opening/Closing: Manage cash handling, including customer transactions, opening/closing the register, reconciling cash drawers, preparing nightly deposits, and securing the store at the end of each day. As required at your store location, take deposits to the bank.
• Time and Attendance: Lead by example in terms of attendance and punctuality, and encourage the same from all employees. Monitor employee breaks to ensure they are taking their scheduled breaks, promoting a healthy work environment and improving employee wellbeing. Review daily communications, including store updates and task lists, to ensure that team members are informed and prepared for their shifts, promoting a culture of preparedness and organization.
• Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.
• Stock and Inventory: Train your team on inventory best practices and fresh standards, and support management with inventory tasks. Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales and improve the customer experience.
• Policies and Procedures: Support your management team to keep your store compliant and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety. 

Qualifications: 

Required:

• Minimum 1 year of experience in:
• customer service and sales
• cash handling and opening/closing procedures
• supervisory experience involving coaching, feedback, and training
• problem-solving issues related to customer service in day-to-day operations
• a fast-paced team environment
• Knowledge and passion for skincare, natural beauty, and ethical business 
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays

Preferred: 

• Experience with consultation-based customer service models
• Experience analyzing sales metrics
• Experience working in skincare or cosmetics 
• Experience in cross cultural collaboration and DEIB or social justice training 
• Fluency in Spanish, French or other languages

Job Summary of the Sales Representative

The Sales Representative will work with the Area Managers to achieve sales revenue targets and grow market share for a specified territory by promoting, selling and servicing Axogen’s portfolio of nerve repair products. The Sales Rep will also practice good, ethical territory management in terms of organization, planning administration and expense planning and control. They need to increase sales and revenue by aggressively targeting and developing existing as well as new accounts. The Sales Rep will also train appropriate medical staff on Axogen products and procedures as well as meet expectations as defined by the Sales Management Team.

Job Requirements of the Sales Representative

• Bachelor’s degree required
• 2+ years sales experience; medical device experience preferred
• Computer literacy; good written and verbal communication skills
• Willing to travel as necessary
• Must reside in the territory

Job Responsibilities of the Sales Representative

The specific duties of the Sales Representative include but are not limited to:

• Develop and maintain accurate account and territory records
• Effectively manage time to ensure maximum coverage of targeted accounts within territory in order to achieve optimum level of exposure and results
• Develop and act on plans which identify growth opportunities within current and competitive customer accounts
• Manage field inventory to optimally balance availability of product with inventory costs
• Control and manage expenses in the most cost effective manner for the company
• Establish and maintain effective working relationships with internal/external key decision makers, customers and their staff, administrative staff, etc.
• Plan, implement and deliver effective sales/product presentations to customers, defining objectives and measuring success
• Probe to understand and confirm customers’ needs, handle objections and gain commitment
• Proactively develop knowledge, skills and abilities in all relevant areas i.e. clinical, technical, product and sales skills
• Participate in product and skill development programs and activities such as classroom education, role playing, on-th-job training, and other relevant activities that assist in the development of the team and yourself
• Adherence with all company policies and procedures i.e. Sunshine Act, AdvaMed, etc.
• Compliance with all safety standards, policies and regulations
• Compliance with all company policies, procedures and SOPs

Territory

#LI-AC1

Benefits/Compensation

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $16.50- $18.50/ hour in Portland, OR. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness.

#LI-JJ1

#LI-2

#li-onsite

ReconCraft is seeking an experienced and hands-on Warehouse Manager to lead and optimize all warehouse and logistics operations in Clackamas, Oregon. This role is responsible for overseeing material receiving, storage, staging, kitting, shipping, and inventory control while ensuring efficient material flow across the organization.

The Warehouse Manager plays a critical role in supporting production and project teams by driving operational efficiency, maintaining high inventory accuracy, and ensuring timely delivery of materials. This position requires strong leadership, cross-functional collaboration, and a commitment to safety, organization, and continuous improvement.

Responsibilities (include but are not limited to):

• Oversee daily warehouse operations, including receiving, storage, kitting, and shipping
• Ensure timely and accurate material flow to support production and project schedules
• Maintain organized warehouse layout, staging areas, and inventory locations
• Drive process improvements to increase efficiency and reduce waste
• Manage and maintain accurate inventory records within the ERP system
• Conduct cycle counts and audits to ensure high inventory accuracy
• Oversee kitting and distribution of materials to project work centers
• Coordinate outbound logistics, including delivery scheduling and pickups
• Manage company drivers, including route planning and daily workload
• Supervise, train, and evaluate warehouse personnel while assigning daily tasks
• Enforce safety standards, OSHA compliance, and proper use of equipment and PPE
• Track and report KPIs, providing updates on warehouse performance and improvements

Essential Job Qualifications and Requirements:

• Education and Certifications:
  • High school diploma or equivalent required
  • Additional education or certifications in logistics, supply chain, or related field preferred

• Required Experience
  • Minimum 7 years of warehouse, logistics, or material management experience
  • Minimum 5 years of leadership or supervisory experience
  • Strong experience with ERP systems and inventory control processes
  • Proven ability to improve warehouse operations and material flow

• Skills & Competencies
  • Strong leadership and team management skills
  • Excellent organizational and problem-solving abilities
  • Proficiency in Microsoft Excel and warehouse management systems
  • Effective communication and cross-functional collaboration skills
  • High attention to detail and process discipline

• Work Environment & Physical Requirements
  • Warehouse and yard environment with exposure to equipment and varying weather conditions
  • Ability to stand, walk, and move throughout the warehouse for extended periods (10+ hours/day)
  • Ability to lift up to 50 pounds as needed
  • May require extended or flexible hours based on operational demands

Product Onboarding Specialist

Onsite | Portland Metro Area, OR
Hourly, Non-Exempt | $17-23/hr

Fulfil is redefining the grocery supply chain through advanced robotics and automation. Backed by world-class investors and led by a seasoned team, we are hiring a Product Onboarding Specialist to capture & interpret product level details for our automated high speed grocery fulfillment system. In this role, you’ll serve as the bridge between the merchandising, engineering and operations teams — ensuring safe, reliable, high-performance system operation.

Unique opportunity: Pre-launch, take part in site deployment, from bring-up and commissioning, through partner handover and site acceptance testing, into full production.

Room for Advancement: We’re building a team and expanding fast! This role has the potential for an outstanding candidate to be promoted into a Factory Operator or Assistant Site Lead role within the Fulfil Organization.

Your Responsibilities

As an Operations Onboarding Associate, you will play a key role in preparing retail products for use in Fulfil’s automated facility. This is a hands-on, detail-oriented role focused on accurately measuring, documenting, testing, and validating products so they can be reliably handled by our automation system.

You will be responsible for item-level product setup, including capturing product data, evaluating how products fit within their assigned storage environments and identifying any issues that could impact automation performance. Your work will directly support the successful deployment and operation of a new automated facility.

You will collaborate closely with Operators, Engineers, and cross-functional teams based in Silicon Valley to ensure products are onboarded accurately, processes are clearly documented, and operational launch timelines stay on track.

This role is ideal for someone with retail, grocery, warehouse, inventory, quality control, or operations experience who is highly accurate, comfortable with repetitive detail-oriented work, and excited to grow into a future Operator role.

What You’ll Do

Product Measurement & Data Capture

• Accurately measure retail products using approved tools and procedures.
• Capture item-level data such as dimensions, weight, orientation, packaging type, and other required attributes.
• Enter product information into internal systems with a high degree of accuracy.
• Review work for completeness, consistency, and potential errors.

Product Testing

• Evaluate how products fit within storage environments used by the automation system.
• Test product placement, orientation, stability, and handling readiness.
• Identify products that may be too large, unstable, fragile, irregularly shaped, or otherwise unsuitable for automated handling.
• Document pass/fail results, exceptions, and special handling requirements.

Inventory Management & Product Control

• Organize and track products throughout the onboarding process.
• Maintain accurate inventory records for products being tested, staged, or completed.
• Support receiving, stocking, movement, and control of product samples.
• Keep work areas clean, organized, and ready for accurate measurement and testing.

Quality, Accuracy & Process Compliance

• Follow SOPs, checklists, and standardized onboarding procedures.
• Maintain a strong focus on accuracy, consistency, and repeatability.
• Escalate unclear or questionable product fits instead of guessing.
• Help identify process gaps, documentation issues, and opportunities for improvement.

Cross-Functional Collaboration

• Work closely with Operators, Engineers, and site leadership to resolve onboarding questions.
• Communicate product issues, fit concerns, and data discrepancies clearly.
• Support on-time operational deployment by completing onboarding tasks accurately and efficiently.
• Share observations that may improve product onboarding, tray fit standards, or automation performance.

Growth Toward Operations

• Build a strong understanding of Fulfil’s automation system, product handling requirements, and operational workflows.
• Demonstrate reliability, ownership, and process discipline.
• Develop the skills needed to grow into a future Operator role supporting live automation system performance.

What We’re Looking For

• Experience in retail operations, grocery or similar environments.
• Safety first mentality, adhering to OSHA guidelines while prioritizing a safe work environment.
• Clear communicator with ability to explain complex system behavior simply.
• Calm, detail-oriented decision-maker who performs consistently over time and well under pressure.
• Comfortable using spreadsheets, dashboards, logs, and diagnostic tools; experience with metric reporting.
• Reliable, self-motivated, and able to operate with a high degree of ownership.
• Flexible schedule - preference for candidates with open availability.

Bonus Experience (Not Required)

• Exposure to warehouse automation, robotics platforms, industrial systems or data capture.
• Familiarity with item measurement and interpretation of data (calipers, scales)
• Experience supporting deployments, pilots, deadlines and prioritization.
• Experience with tools like Slack, Jira, Excel, or digital workflow platforms.

What You’ll Get

• Early-stage exposure to a fast-growing robotics company.
• Compensation + equity in a mission-driven organization.
• Full medical, dental, vision, and 401(k) benefits.
• The compensation range for this position is $17-23/hr plus stock and benefits. Pay within the range is based on candidate experience, job-specific skills, education, and work location.
• A supportive, high-ownership operational culture.
• Opportunities to work closely with engineering & operations to help shape a live automation system.

Night Shift Maintenance Technician

We’re seeking curious, capable, passionate team members motivated by the opportunity to create lasting impact on the world through their work. This role offers ample growth opportunities while working side-by-side with an impassioned, multi-disciplinary team spanning mechanical design, software, computer vision, systems integration, and ops, to design and operationalize world-changing technology.

Fulfil is committed to creating an inclusive culture, and we celebrate diversity of all kinds.  If this sounds like the kind of environment that you find intriguing, then please apply even if you don’t feel you meet all the requirements listed below.  We'd love to hear from you.

Job Description

Fulfil is hiring a night shift Maintenance Technician to join us at a fast-paced startup in a multi-disciplinary team. In this role you will be responsible for automation equipment availability and spares management

In This R ole You Will

• Resolve unplanned down events and driving successful recoveries with high reliability
• Maintain ongoing preventive maintenance program to ensure optimum equipment performance 
• Work closely with engineers and operations team to support equipment upgrade project timelines and objectives
• Ensure that standard operating procedures and engineering procedures are current, accurate and that all work is done in compliance to ensure maximum quality 
• Provide a shift-to-shift communication summary to keep all team members working toward the same goals, priorities and expand communication to relevant audiences impacted or to bring awareness  
• Manage existing spares inventory and keep inventory accurate
• Document maintenance activities and any modifications made to equipment
• Comply with company safety regulations and department safety programs and all company policies and procedures 
• Impact the company’s overall  performance by contributing to a positive work culture, encouraging good build practices, and helping to create and improve robust engineering workflows and processes 

What We’re Looking For

• Four years or more of industrial maintenance experience preferred 
• Mechatronics-Electrical and/or Controls Automation, Equipment Test experience environment of high-volume manufacturing 

• Strong preventive maintenance development experience, familiarity with reliability centered maintenance principles preferred and project management skills and Lean Manufacturing experience 

• Ability to meet deadlines and be accountable for quality, quantity, manage multiple tasks with competing priorities, establish and achieve goals with excellent interpersonal and communication skills 

• Able to work night shift schedule, including weekday, weekends, and/or overtime; must be able to change schedule based on business needs given an advance notice is provided 

• Good computer skills, experience with Microsoft Office a must, familiarity with CMMS preferred 

• Troubleshoot using mechanical and electrical schematics/diagram prints

What We’d Love to See

• Experience with SolidWorks to lookup assemblies and parts as needed
• Experience in food processing industry
• A passion for automation! 
• A strong desire to learn, grow, and make an impact

What You’ll Get

• A chance to be an early team member and leader of a rapidly growing startup and have an impact on company and technology direction
• The ability to solve challenging problems with a skilled, dedicated and friendly multi-disciplinary team
• A balanced, highly collaborative work environment 
• Competitive medical, dental, and vision coverage, with 401K, life and disability coverage
• A PTO policy where we encourage and expect all employees to take time to enjoy life outside of work 
• The salary range for this position is $50,000 -$60,000 plus stock and benefits. Pay within the range is based on candidate experience and relevant skills.

At Fulfil we value diversity and always treat all employees and job applicants based on merit, qualifications, capabilities, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Role Overview

Compensation: $22.50/hrSchedule: Full-time | Availability to frequently work weekends, holidays, early mornings, and evenings (with 2 days off each week)$100/month car allowance $100/month for tools and equipment

As a Hospitality Coordinator, you're the on-the-ground expert keeping our short-term rental homes functional, clean, and stocked for every guest. You'll be field-based, covering a subset of homes in your zone, and reporting to the Team Lead, Hospitality Ops. Your work directly shapes guest satisfaction, review scores, and the care of our homeowners' properties.

The Details: 

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

Roofstock’s Values → Short-Term Rental (STR) Org Reflection

• We are entrepreneurs → Launch a startup within a startup
• We are better together → Work across functions & business units to do it fast and well
• We focus on impact → Build a profitable business unit with satisfied owners, teammates, and guests
• We think like investors → Enhance owners’ and Roofstock’s ROI

About the Team

Roofstock’s STR team has the opportunity to build and shape an entirely new business unit together. The team is obsessed with people, in particular our owners, our guests, and our teammates. We extend our hospitality to everyone around us, there’s no such thing as “not my job,” and we celebrate our wins together. We plan to expand within our current markets as well as to roll out new markets in the years to come. Much like a startup business, things are fast-paced, intense, and exhilarating. And when the team wins, we all win. 

About the Role

As a Hospitality Coordinator, you’ll serve as the on-the-ground expert responsible for keeping our homes functional, clean, and stocked (FCS) for every guest. You’ll perform inspections, restock supplies, prep for arrivals, complete light maintenance, and respond to in-market issues during and between stays.

This role is a combination of what many companies call a property caretaker and a runner and may at times include work more generally associated with that of a hotel front desk. You’ll be field-based, covering a subset of homes in your zone, and will report to the Team Lead, Hospitality Ops. Your work will directly impact guest satisfaction, review scores, and how well we care for our homeowners’ properties.

Responsibilities

• Conduct inspections of homes before and after guest stays to ensure they meet brand standards; document inspections and reports issues via our task management systems
• Restock consumables and inventory supplies to maintain FCS readiness
• Leave hospitality touches such as gifts and welcome notes for arriving guests
• Handle basic maintenance tasks (e.g., lightbulb changes, TV resets, small repairs) and coordinate with the Maintenance team for larger issues
• Support turnovers with tasks like bedmaking, resetting decor, tidying, and removing trash
• Respond quickly to urgent in-stay needs or on-the-ground guest issues when dispatched
• Track supply usage and flag homes with unusual patterns or repeated problems
• Be a visible, professional presence in the field, supporting teammates and guests as needed including occasionally taking incoming phone calls/messages and making outbound calls/messages to guests and owners
• Support Hospitality Managers with dispatching of field tasks during non-peak times of day
• Primarily support the operations of your zone while being available to assist other zones as needed based on market need
• Other duties as assigned

Success Measures

• Guest satisfaction and review scores (portfolio average above 4.8)
• Number of inspections completed per shift/day
• Completion rate and accuracy for assigned tasks
• Responsiveness to urgent or in-stay issues
• Homes consistently meeting FCS standards as verified by market leadership

Qualifications

• 1+ years of experience in hospitality, property care, vacation rentals, or related field
• Detail-oriented and highly reliable
• Ability to follow checklists and brand standards consistently
• Physically capable of lifting 25+ lbs and walking/standing throughout the day
• Strong communication skills and service-minded attitude
• Comfort using mobile apps and task tracking tools
• Valid driver’s license and reliable vehicle required
• Able to work weekends, holidays, and on-call rotations

Work Environment and Physical Demands

• Must be comfortable walking, standing, bending, lifting up to 50 lbs
• Frequent travel within market and regular driving between properties is required
• Work is conducted primarily in-home, with some supply runs or warehouse coordination as needed

• Availability to frequently work weekends, holidays, early mornings, and evenings (with 2 days off each week)

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

Competitive & Unique Benefits Package

• Generous PTO Policy
• 12 Paid Holidays
• Volunteer Time Off
• Paid Parental Leave
• 401k Program
• Robust health, dental, vision insurance, and more

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.  

Commitment to Equal Employment Opportunity 

The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

Roofstock’s Values → Short-Term Rental (STR) Org Reflection

• We are entrepreneurs → Launch a startup within a startup
• We are better together → Work across functions & business units to do it fast and well
• We focus on impact → Build a profitable business unit with satisfied owners, teammates, and guests
• We think like investors → Enhance owners’ and Roofstock’s ROI

About the Team

Roofstock’s STR team has the opportunity to build and shape an entirely new business unit together. The team is obsessed with people, in particular our owners, our guests, and our teammates. We extend our hospitality to everyone around us, there’s no such thing as “not my job,” and we celebrate our wins together. We plan to expand within our current markets as well as to roll out new markets in the years to come. Much like a startup business, things are fast-paced, intense, and exhilarating. And when the team wins, we all win. 

About the Role

As a Hospitality Coordinator, you’ll serve as the on-the-ground expert responsible for keeping our homes functional, clean, and stocked (FCS) for every guest. You’ll perform inspections, restock supplies, prep for arrivals, complete light maintenance, and respond to in-market issues during and between stays.

This role is a combination of what many companies call a property caretaker and a runner and may at times include work more generally associated with that of a hotel front desk. You’ll be field-based, covering a subset of homes in your zone, and will report to the Team Lead, Hospitality Ops. Your work will directly impact guest satisfaction, review scores, and how well we care for our homeowners’ properties.

Responsibilities

• Conduct inspections of homes before and after guest stays to ensure they meet brand standards; document inspections and reports issues via our task management systems
• Restock consumables and inventory supplies to maintain FCS readiness
• Leave hospitality touches such as gifts and welcome notes for arriving guests
• Handle basic maintenance tasks (e.g., lightbulb changes, TV resets, small repairs) and coordinate with the Maintenance team for larger issues
• Support turnovers with tasks like bedmaking, resetting decor, tidying, and removing trash
• Respond quickly to urgent in-stay needs or on-the-ground guest issues when dispatched
• Track supply usage and flag homes with unusual patterns or repeated problems
• Be a visible, professional presence in the field, supporting teammates and guests as needed including occasionally taking incoming phone calls/messages and making outbound calls/messages to guests and owners
• Support Hospitality Managers with dispatching of field tasks during non-peak times of day
• Primarily support the operations of your zone while being available to assist other zones as needed based on market need
• Other duties as assigned

Success Measures

• Guest satisfaction and review scores (portfolio average above 4.8)
• Number of inspections completed per shift/day
• Completion rate and accuracy for assigned tasks
• Responsiveness to urgent or in-stay issues
• Homes consistently meeting FCS standards as verified by market leadership

Work Environment and Physical Demands

• Must be comfortable walking, standing, bending, lifting up to 50 lbs
• Frequent travel within market and regular driving between properties is required
• Work is conducted primarily in-home, with some supply runs or warehouse coordination as needed
• Availability to frequently work weekends, holidays, early mornings, and evenings (with 2 days off each week)

Qualifications

• 1+ years of experience in hospitality, property care, vacation rentals, or related field
• Detail-oriented and highly reliable
• Ability to follow checklists and brand standards consistently
• Physically capable of lifting 25+ lbs and walking/standing throughout the day
• Strong communication skills and service-minded attitude
• Comfort using mobile apps and task tracking tools
• Valid driver’s license and reliable vehicle required
• Able to work weekends, holidays, and on-call rotations

Compensation

Compensation may be adjusted based on experience, skills, and interview performance.

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

Competitive & Unique Benefits Package

• Generous PTO Policy
• 12 Paid Holidays
• Volunteer Time Off
• Paid Parental Leave
• 401k Program
• Wellness and home office/cell phone subsidies
• Robust health, dental, vision insurance, and more

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.  

Commitment to Equal Employment Opportunity 

The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

#LI-ONSITE

#LI-NL

What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

Roofstock’s Values → Short-Term Rental (STR) Org Reflection

• We are entrepreneurs → Launch a startup within a startup
• We are better together → Work across functions & business units to do it fast and well
• We focus on impact → Build a profitable business unit with satisfied owners, teammates, and guests
• We think like investors → Enhance owners’ and Roofstock’s ROI

About the Team

Roofstock’s STR team has the opportunity to build and shape an entirely new business unit together. The team is obsessed with people, in particular our owners, our guests, and our teammates. We extend our hospitality to everyone around us, there’s no such thing as “not my job,” and we celebrate our wins together. We plan to expand within our current markets as well as to roll out new markets in the years to come. Much like a startup business, things are fast-paced, intense, and exhilarating. And when the team wins, we all win. 

As a Hospitality Operations Manager, you’ll play a key role in ensuring exceptional stays and satisfied owners within your assigned zone. You will be directly responsible for the stewardship of a subset of homes within your zone and the relationships with their owners, while at the same time adopting a team mentality to make sure the entire zone is operating well.

You’ll work alongside Hospitality Coordinators and report to the Team Lead, Hospitality Ops. Your primary focus will be on operational execution — making sure homes are functional, clean, and stocked (FCS), supporting guest readiness, resolving in-stay issues, and proactively maintaining owner satisfaction.

This is a field-based, people-first role ideal for someone who loves hospitality, problem-solving, and ownership.

Responsibilities

• Ensure homes under your stewardship are consistently FCS and guest-ready
• Directly manage a team of housekeepers, overseeing day-to-day operations including scheduling, task assignment, performance monitoring, and providing ongoing coaching and feedback.
• Prioritize and delegate tasks, determining which responsibilities to handle directly and which to dispatch to Hospitality Coordinators for completion, such as inspections, restocks, and other hospitality touches across the zone
• Collaborate with Hospitality Coordinators and other Hospitality Operations Managers in your zone to support a team-first mentality at all times 
• Maintain property-level expertise by visiting homes regularly and anticipating guest or owner issues
• Act as the operational point of contact for assigned homeowners, ensuring responsiveness and support 
• Coordinate with central Guest Experience and Maintenance teams to resolve guest-reported issues
• Take ownership of guest and owner issues by independently approving solutions, such as guest compensation and cost-sharing arrangement with owners as needed
• Identify opportunities to elevate the guest experience through personalization, speed, and detail
• Monitor guest review scores and collaborate with your team lead to raise performance where needed
• Support inventory accuracy, issue prevention, and general property care across your assigned homes
• Partner cross-functionally with onboarding, revenue, and field teams to ensure alignment
• Serve as a thought partner to the Team Lead, actively contributing to the design, adaptation, and updating of process flows to better suit the operational needs of the zone
• Support as needed with training of new team members
• Provide cross coverage as needed in other zones
• Other duties as assigned

Qualifications

• 3–5 years of operational experience in hospitality, property management, or related field
• Strong communication and organizational skills
• Experience coordinating or delivering fieldwork in a fast-paced setting
• Proven ability to solve problems and act with urgency
• Tech savvy and comfortable using mobile and desktop task tools
• Valid driver’s license and reliable transportation required

Work Environment & Physical Demands

• Frequent travel within market required
• Availability to frequently work weekends, holidays, early mornings, and evenings (with 2 days off each week)

Compensation

Compensation may be adjusted based on experience, skills, and interview performance.

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position.  Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors.  Roofstock is a total compensation company; the base salary is only a part of our total compensation package.

Competitive & Unique Benefits Package

• Generous PTO Policy
• 12 Paid Holidays
• Volunteer Time Off
• Paid Parental Leave
• 401k Program
• Wellness and home office/cell phone subsidies
• Robust health, dental, vision insurance, and more

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.

Commitment to Equal Employment Opportunity 

The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.

#LI-NL1

#LI-ONSITE

The Shipping & Receiving Clerk provides essential daily support to warehouse operations by assisting with order fulfillment, inventory organization, and general warehouse maintenance. This is a part-time, entry-level role ideal for a high school student or individual seeking hands-on work experience.

This position is structured as a short afternoon shift—well-suited for individuals with school or other daytime commitments—and is ideal for someone who is dependable, self-motivated, and comfortable working independently while contributing to an efficient and organized warehouse environment.

Essential Duties and Responsibilities

• Fills and prepares orders accurately and efficiently for internal distribution
• Stocks shelves and organize inventory to maintain an orderly warehouse
• Moves freight and materials throughout the warehouse as needed
• Breaks down and disposes of cardboard boxes and packing materials
• Maintains a clean, safe, and organized work environment
• Assists with general warehouse tasks to support daily operations
• Demonstrates a consistently professional, respectful, and constructive attitude in all interactions. Fosters a positive, team-oriented work environment by building trust, encouraging collaboration, and communicating effectively with team members, clients, and leadership.
• Refrains from gossip and other behaviors that undermine team cohesion or workplace morale. The ability to work cooperatively, adapt to feedback, and contribute to a culture of mutual respect is essential to this role. Failure to maintain professional conduct or to work effectively with others may result in disciplinary action, up to and including termination.
• Maintains regular, reliable, and punctual attendance as an essential function of this position. Consistent attendance is critical to operational effectiveness and team support. Employees are expected to comply with all attendance policies, including procedures for requesting and documenting leave. Failure to meet attendance expectations—without approved leave or reasonable accommodation—may result in disciplinary action, up to and including termination.
• Performs other duties as assigned, which may include additional responsibilities that are essential to the operation of the department or company. This job description is intended to outline the primary duties and qualifications of the role but is not all-inclusive. Essential functions may evolve or emerge over time in response to operational needs, regulatory requirements, or company changes.
• Follows all defined procedures and training to ensure all work is done in a safe, efficient, and accurate manner.

Education

• High school student or high school diploma/GED preferred

Experience

• Previous warehouse or labor experience is helpful but not required
• Willingness to learn and take direction is essential

Knowledge, Skills, and Abilities

• Ability to work independently with minimal supervision
• Strong reliability and consistent attendance
• Self-motivated with a willingness to take initiative
• Ability to follow instructions and complete tasks accurately
• Positive attitude and strong work ethic
• Ability to organize and prioritize basic tasks

Work Environment and Physical Requirements

• Work is performed in a warehouse environment
• Frequent standing, walking, bending, and reaching
• Ability to lift and carry materials (generally up to 30–40 pounds)
• Exposure to typical warehouse conditions including varying temperatures and noise levels