We’re looking for a thoughtful, analytical, platform-oriented Product Manager to shape the strategy and execution of our User Authentication domain — the first step in every user’s journey at Bolt.

In this role, you’ll collaborate closely with engineering, design, data, security, fraud, compliance, and product teams across all verticals to create authentication experiences that are fast, intuitive, secure, and reliable at global scale.

As part of a core Platform team, you’ll contribute to evolving Bolt’s authentication into a world-class experience — making identity access more seamless, flexible, and consistent across every market we serve.

If you’re excited about improving how millions of people access products every day, we’d love to hear from you.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Product Manager in Bolt’s User Authentication domain, you will own the end-to-end experience of how users access our platform, shaping product strategy to ensure seamless, secure, and reliable entry points across all Bolt services.

You will define and track clear success metrics, balancing user experience, security, compliance, and business impact. Your work will focus on improving sign-up and sign-in flows, reducing friction, increasing conversion, and ensuring scalability across apps, markets, and user types.

• Harmonising authentication experiences across all personas and products.
• Owning the end-to-end experience of sign-up and sign-in, ensuring it is fast, intuitive, secure, and scalable.
• Discovering user problems through research, data analysis, and continuous discovery, and owning the product roadmap.
• Designing and running large-scale experiments to validate ideas and drive measurable impact that reduces friction and increases conversion.
• Ensuring compliance with security, fraud, and privacy requirements while preserving a great user experience.
• Collaboration with stakeholders across the organisation to drive product development through all stages from concept to launch.

• You have experience in Product Management with a strong track record of delivering business impact at scale, preferably in authentication, identity, security, onboarding, or other platform domains.
• You have strong analytical skills and are comfortable using data and experimentation to inform decisions and improve outcomes.
• You have a solid understanding of authentication, identity, onboarding, or related domains, or the ability to quickly build expertise in these areas.
• You have experience collaborating closely with cross-functional partners, including design, engineering, and other stakeholders, to create intuitive, high-quality user experiences.
• You have excellent communication skills, technical fluency to navigate architectural trade-offs, and the ability to work across topics such as security, fraud, and compliance.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

About the Role

The Order Processing Specialist will process customer purchase orders and be responsible for administrating Veeam software licenses. The task is handled by data entry and auditing of Purchase Orders received through our distribution partners and is completed through our Customer Relationship Management software (CRM) system, Salesforce and Vpower.

What You’ll Do

• Fulfill orders received from distributors and Alliance partners
• Updating and maintaining the Veeam CRM system (Salesforce.com & Vpower)
• Maintains good relationships on internal and external channel to ensure issues can be resolved quickly
• Validate order information in line with updated rules and policies
• Auditing pricing, part numbers, and ensuring policies for purchase are followed;
• Generate licensing keys and distribute to appropriate customers for confirmation of fulfillment of orders;
• Building licensing contracts within our CRM (Salesforce & Vpower) and develops new renewal opportunities for future business;
• Updates all CRM records pertaining to the orders;
• Ensuring proper and consistent communication of issue status to partners, providing necessary instructions and guidelines;
• Maintains working knowledge of products, order fulfillment policies and procedures, contractual agreements and basic accounting processes;
• Auditing requests information and ensuring policies for changes are followed;
• Performing order information analysis in line with updated rules and policies
• Participating in team meetings and taking responsibility for order processing improvement initiatives and other assigned action items;
• Whenever required collaborating with sales, renewals, deal desk representatives of helpdesk, backend team or web team on joint issues or projects;
• Being up-to-date with any changes to the supported products and license management
• Being ready for regular reevaluations of skills and knowledge on the supported products and achieving defined scores;
• Operating in an environment with frequent changes, as well as demanding situations
• The obligation to report and register on time, complete and correct data required on applications and tools / applications specific internal systems
• Perform timely execution of month end closing procedures
• Meet department-standard metrics while maintaining high quality performance
• Audit customer returns requests, create transparency, and work with Sales, Financial and the Distributor to reduce the number of returns
• Accuracy in Fulfillment processing
• Handle queries related to Order Bookings, Revenue Splits and Revenue recognition

What You’ll Bring

• English - Advanced
• Experience with order processing, accounting, customer support or services 
• Verbal and written communication skills
• Proficiency in MSOffice based automation tools (Excel, Outlook, etc) 
• Attention to detail and ability to multi-task 

What You’ll Get

• 21 annual vacation days, additional days based on tenure, plus 4 global VeeaMe Days for self-care
• Private health, dental, and vision insurance for employees and dependents
• Mental health support with up to 12 free therapy sessions
• Private hospital coverage for planned and emergency care
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life, critical illness, and disability insurance
• One paid volunteer day annually through Veeam Cares
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program

#LI-CT1

About the Role

The Team Leader is responsible for managing Inside Sales team to execute on a sales strategy to meet/exceed sales quota for a given territory through setting business goals and managing the performance of Individual Contributors. Team Leader is also responsible for career planning and development of team members. 

What You’ll Do

• Hiring and onboarding of new team members
• Executing on a sales strategy to meet/exceed regional and team revenue targets, setting role-based targets, conducting performance management and ensure that the team meets their roles- based KPI’s;
• Ensure that the sales plan is aligned with and supports the corporate revenue goals;
• Collaborating with Segment Leaders on territory planning and execution.
• Ensure Veeam Core Values are being carried out by all employees on the team;
• Ensure the team is adequately staffed at any given point in time to accommodate the work load on all assigned territories;
• Work with internal training team to ensure proper onboarding and training for all employees on the team (assessment on the process and knowledge possessed by the new hires);
• Coordinate sales activities, develop and mentor staff to drive performance and career development;
• Should act as a “go-to” person for the team for any kind of operational and work related issues that they might encounter during the course of their employment;
• Making sure the team is aware of all changes in the process/tools by providing clear instructions/information to the team;
• Conduct regular one to one meetings with team members to provide them constructive feedback on their performance;
• Implementing new initiatives and making sure all staff understand them and abide by them;
• Facilitate problem solving and collaboration;
• Intervene when necessary to aid the group in resolving issues;
• Keep direct and upper management updated with any challenges/issues affecting the work 
• Conduct regular pipe-line reviews and provide an accurate forecast against the quarterly sales quota;
• Making sure the team is using the Veeam CRM system (Salesforce.com) on a regular basis and log all the activities and updates there
• Participate in management meetings and take responsibility for sales improvement initiatives and other assigned actions;
• Maintaining and promoting a successful and positive work environment;
• The obligation to report and record in a timely manner the complete and correct data required for all internal systems;
• Any other service tasks and responsibilities assigned by the department manager. 

What You’ll Bring

• Previous experience - Business-to-business (B2B) sales experience of high-tech products/services
• Experience in people/team management
• Bachelor’s Degree required (a combination of education and experience will be considered)
• English Advanced 
• Proficiency in MSOffice based automation tools (Excel, Outlook, etc) 
• IT knowledge - Strong interest and passion for technology innovation and the industry 

 Bonus Skills

• Knowledge of virtualization industry and the ability to relay information to potential customers
• Knowledge of Salesforce.com  

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

Precision for Medicine is looking for a Senior Site Contracts Manager to join our FSP group in Europe. We are looking for someone with extensive site contracts and budgets experience across European region. This position can be covered fully remotely from Hungary, Poland, Romania, Serbia or United Kingdom.

Position Summary: 

Review, draft, negotiate and track a variety of legal agreements including confidentiality agreements, master confidentiality agreements, clinical study agreements and amendments. Works closely with Clinical Operations study teams and plays a key role to ensure deliverables are in alignment with defined study timelines. The Senior Contracts Manager will serve as a subject matter expert within the department and company regarding site contract management.. 

Essential functions of the job include but are not limited to:  

• Establish process and procedures for overall site contract management in the organization.
• Review, draft and negotiate a variety of agreements including site contracts, confidentiality agreements, and other client contracts. .  
• Escalate and resolve complex issues with clients and internal stakeholders.
• Negotiate site budget.
• Provide guidance to business teams regarding operational implications of contract terms.
• Ensure adherence to company policies, procedures and contracting standards.
• Update relevant study team members regarding the status of contract negotiations and execution.
• Establish, track, report and manage site contract metrics.
• Coordinate execution of agreements and track agreement expirations and other obligations
• Support the maintenance of contract files and databases, including contract archiving.
• Assist in designing and implementing policies and procedures to affect the timely execution of contracts.
• Recognize where processes can be improved and take corrective action.
• Mentor and/or Ambassador for new SCMs and Precision for Medicine staff
• Other tasks, as assigned.

Qualifications: 

Minimum Required: 

• Graduate, postgraduate, 4-year college degree 
• Equivalent experience ideally in a scientific or healthcare discipline 
• Previous CRO experience
• 5+ years Oncology experience
• Relevant experience in drafting, reviewing and negotiating site Clinical Trial Agreements and site Budget negotiations, but no less than 7 years’ experience. 
• Experienced leading interactions with US/European/APAC or other regions institutions
• Experienced leading interactions with Study Teams and Sponsor 

Preferred: 

• Bachelors in law, scientific fields, business administration or equivalent degree 
• Excellent organizational and communication skills and attention to detail 
• Experienced on setting up Contracting Plans - Guides for CTA & Budget negotiations 
• Experienced dealing with Kick-Off Meetings (KOM) and Bid Defense Meetings (BDM)
• Successful handling relationship study team and/or with CRAs/Start-up Associate/(S)BSCA to meet study timelines  

Skills: 

Competencies  

• Possesses strong organizational/written communication skills and the ability to multi-task and prioritize in a fast-paced environment.  
• Executes time-sensitive matters while maintaining accuracy and attention to detail.  
• Exhibits high self-motivation and is able to work and plan independently as well as in a team environment.  
• Demonstrates a high degree of professionalism, as evidenced by punctuality, ability to deliver on commitments, an understanding of the service culture and positive interactions with customers and teammates, including good interpersonal skills.  
• Displays sound business judgment and a proactive, independent work style.  
• Proficient in MS Office software programs and computer applications  
• Handles sensitive issues with discretion.  
• Works well independently and cooperatively with others to achieve common goals in a virtual environment.  
• Develops, maintains, and strengthens relationships with others inside or outside of the organization who can provide information, assistance, and support.  

#LI-Remote

#LI-TB1

Precision for Medicine is looking for a Senior Site Contracts Manager to join our FSP group in Europe. We are looking for someone with extensive site contracts and budgets experience across European region. This position can be covered fully remotely from Hungary, Poland, Romania, Serbia or United Kingdom.

Position Summary: 

Review, draft, negotiate and track a variety of legal agreements including confidentiality agreements, master confidentiality agreements, clinical study agreements and amendments. Works closely with Clinical Operations study teams and plays a key role to ensure deliverables are in alignment with defined study timelines. The Senior Contracts Manager will serve as a subject matter expert within the department and company regarding site contract management.. 

Essential functions of the job include but are not limited to:  

• Establish process and procedures for overall site contract management in the organization.
• Review, draft and negotiate a variety of agreements including site contracts, confidentiality agreements, and other client contracts. .  
• Escalate and resolve complex issues with clients and internal stakeholders.
• Negotiate site budget.
• Provide guidance to business teams regarding operational implications of contract terms.
• Ensure adherence to company policies, procedures and contracting standards.
• Update relevant study team members regarding the status of contract negotiations and execution.
• Establish, track, report and manage site contract metrics.
• Coordinate execution of agreements and track agreement expirations and other obligations
• Support the maintenance of contract files and databases, including contract archiving.
• Assist in designing and implementing policies and procedures to affect the timely execution of contracts.
• Recognize where processes can be improved and take corrective action.
• Mentor and/or Ambassador for new SCMs and Precision for Medicine staff
• Other tasks, as assigned.

Qualifications: 

Minimum Required: 

• Graduate, postgraduate, 4-year college degree 
• Equivalent experience ideally in a scientific or healthcare discipline 
• Previous CRO experience
• 5+ years Oncology experience
• Relevant experience in drafting, reviewing and negotiating site Clinical Trial Agreements and site Budget negotiations, but no less than 7 years’ experience. 
• Experienced leading interactions with US/European/APAC or other regions institutions
• Experienced leading interactions with Study Teams and Sponsor 

Preferred: 

• Bachelors in law, scientific fields, business administration or equivalent degree 
• Excellent organizational and communication skills and attention to detail 
• Experienced on setting up Contracting Plans - Guides for CTA & Budget negotiations 
• Experienced dealing with Kick-Off Meetings (KOM) and Bid Defense Meetings (BDM)
• Successful handling relationship study team and/or with CRAs/Start-up Associate/(S)BSCA to meet study timelines  

Skills: 

Competencies  

• Possesses strong organizational/written communication skills and the ability to multi-task and prioritize in a fast-paced environment.  
• Executes time-sensitive matters while maintaining accuracy and attention to detail.  
• Exhibits high self-motivation and is able to work and plan independently as well as in a team environment.  
• Demonstrates a high degree of professionalism, as evidenced by punctuality, ability to deliver on commitments, an understanding of the service culture and positive interactions with customers and teammates, including good interpersonal skills.  
• Displays sound business judgment and a proactive, independent work style.  
• Proficient in MS Office software programs and computer applications  
• Handles sensitive issues with discretion.  
• Works well independently and cooperatively with others to achieve common goals in a virtual environment.  
• Develops, maintains, and strengthens relationships with others inside or outside of the organization who can provide information, assistance, and support.  

#LI-Remote

#LI-TB1

Precision for Medicine is growing and we are looing for a Manager, Site Contracts to join our FSP team.

Position Summary:

Manage, oversee and support Precision’s FSP Contract Management Team as well as FSP Site Contracts business development and growth. Work closely with any stakeholders to ensure FSP Site Contracts Team has all needed tools to deliver Site Contracts in the shortest possible time and play a key role to ensure all other deliverables of the FSP Site Contracts Team are in alignment with defined FSP set-up. This role will support to negotiations of contracts when needed and to deal with key FSP clients. Will participate in corporate strategic initiatives for the Start Up group, such as FSP business development and will be part of the SSU Leadership.

Essential functions of the job include but are not limited to: 

• Support FSP Team and Business Development Team in FSP business development initiatives.
• Acts as a single point of contact for FSP Clients and Precision FSP Team and stakeholders in connection with any FSP site contracting matters
• Line manages a Team of FSP contract and budget associates.
• Allocate resources for new business in the organization, forecasting and planning current and expected FSP work.
• Participate in discussions on resources needs and plan for the future on FSP contract’s structure.
• Report and manage FSP contract metrics including productivity of the FSP site contract’s function.
• Ensure adherence to applicable company and Sponsor policies, procedures, and contracting standards.
• Escalate and resolve complex issues with Precision’s and Sponsor’s Legal, Finance or supervisor.
• Support the review, drafting, and negotiations of a variety of agreements including confidentiality agreements, master confidentiality agreements, clinical study agreements, ancillary agreements, and amendment agreements.
• Oversee execution of agreements at the FSP portfolio level
• Recognize where processes can be improved and take corrective action.
• Assist in designing and implementing policies and procedures to affect the timely execution of contracts and FSP business deliverables .
• Represent the organization as Subject Matter Expert in internal and external meetings including client meetings
• Other tasks, as assigned.

Qualifications:

Minimum Required:

• 4-year college degree or equivalent experience ideally in a scientific or healthcare discipline
• At least 6 years experience in Site Contracts departments in Clinical Research Organizations (CRO) and FSP as a service deliver model
• Experience in people management

#LI-TB1

#LI-Remote

Precision for Medicine is growing and we are looing for a Manager, Site Contracts to join our FSP team.

Position Summary:

Manage, oversee and support Precision’s FSP Contract Management Team as well as FSP Site Contracts business development and growth. Work closely with any stakeholders to ensure FSP Site Contracts Team has all needed tools to deliver Site Contracts in the shortest possible time and play a key role to ensure all other deliverables of the FSP Site Contracts Team are in alignment with defined FSP set-up. This role will support to negotiations of contracts when needed and to deal with key FSP clients. Will participate in corporate strategic initiatives for the Start Up group, such as FSP business development and will be part of the SSU Leadership.

Essential functions of the job include but are not limited to: 

• Support FSP Team and Business Development Team in FSP business development initiatives.
• Acts as a single point of contact for FSP Clients and Precision FSP Team and stakeholders in connection with any FSP site contracting matters
• Line manages a Team of FSP contract and budget associates.
• Allocate resources for new business in the organization, forecasting and planning current and expected FSP work.
• Participate in discussions on resources needs and plan for the future on FSP contract’s structure.
• Report and manage FSP contract metrics including productivity of the FSP site contract’s function.
• Ensure adherence to applicable company and Sponsor policies, procedures, and contracting standards.
• Escalate and resolve complex issues with Precision’s and Sponsor’s Legal, Finance or supervisor.
• Support the review, drafting, and negotiations of a variety of agreements including confidentiality agreements, master confidentiality agreements, clinical study agreements, ancillary agreements, and amendment agreements.
• Oversee execution of agreements at the FSP portfolio level
• Recognize where processes can be improved and take corrective action.
• Assist in designing and implementing policies and procedures to affect the timely execution of contracts and FSP business deliverables .
• Represent the organization as Subject Matter Expert in internal and external meetings including client meetings
• Other tasks, as assigned.

Qualifications:

Minimum Required:

• 4-year college degree or equivalent experience ideally in a scientific or healthcare discipline
• At least 6 years experience in Site Contracts departments in Clinical Research Organizations (CRO) and FSP as a service deliver model
• Experience in people management

#LI-TB1

#LI-Remote

About the Role

The Customer Success Representative (Com Accounts) is responsible for the renewal of customer maintenance contracts in their assigned territory/segment; this includes providing quotes directly to customers and/or their assigned channel partners.  The Customer Success Representative is responsible for ensuring the best customer experience as well as customer retention, with the customer success being number one objective. The Customer Success Representative is also responsible for upselling customers to premium services and for identifying opportunities for add-on sales of Veeam products. This position is focused on driving revenue bookings and overachieving quotas through retaining customers. 

What You’ll Do

• Responsible for overachieving Quota tied to territory Renewal and Expansion goals
• Effectively manages Annual pipeline, by reaching out to customers 4 months (or more) before support expiration to perform customer experience assessments and environment health checks
• Understands who the stake holders at the customer and at partner, what matters to them, and work backwards.
• Cold call customers with lapsed support, with the goal to reactivate support.
• Work cross functionally with Deal Desk, Legal Department, Sales and others to prepare Special Terms, Create NSQ’s
• Clearly communicate and sell complicated offers, internally and externally
• Accurate forecasting, business analysis and sharing insights 
• Assisting customers with whatever is needed to ensure customer success, including but not limited to: 
  o Licensing Transfers (opening license cases, walking customer through the process, following up to ensure satisfactory resultion)
  o Customer Support Ticket Assistance (Educating customers on how to open support tickets, Escalate support cases through prescribed processes, follow up to ensure support ticket is resolved to customer satisfaction)
• Ensure appropriate support to Veeam’s channel partners, to successfully close renewal and additional licenses
• Accurate and timely records all activities on customer/partner record in Veeam's customer relationship management system (SalesForce.com)
• Impeccable Salesforce hygiene
• Manages inbound Renewal inquiries though different Renewals portals
• Prioritize workload in order to meet all KPIs, goals and objectives.
• Meet Daily/Weekly SLAs and maintain high Customer Satisfaction ratings
• Overachieves target quota
• Focuses on customer retention, renewal rate, and high velocity selling with special attention to maximizing revenue generation with our Velocity customer base 
• Ensure appropriate support to Veeam’s channel partners, to successfully close renewal and additional licenses 
• Accurate and timely records all activities on customer/partner record in Veeam's customer relationship management system (SalesForce.com)
• Impeccable Salesforce hygiene 
• Manages inbound Renewal inquiries though different Renewals portals 
• Prioritize workload in order to meet all KPIs, goals and objectives. 
• Meet Daily/Weekly SLAs & maintain high Customer Satisfaction ratings

What You’ll Bring

• Bachelor’s Degree required (a combination of education and experience will be considered) 
• English Advanced 
• German Advanced
• Relevant work experience is one or more of the following: Sales, Account Management, Customer Success Account Management, Renewals, Account Management 
  
• Proven track record of overachievement of quota and KPIs
  
• Experienced with providing consulting or support to large scale, enterprise level accounts with technically complex configurations and high volumes of transactions/load
  
• Ability to effectively lead efforts to handle complex customer requests and escalations within a multi-functional team
  
• Good communication skills with demonstrated ability to effectively communicate and influence at all levels of an organization, including executive level
  
• Exceptional organizational skills with the proven ability to prioritize and multi-task to meet deadlines and quotas
  
• Ability to work in a semi-autonomous and fast-paced environment
  
• High-energy, motivated self-starter prepared to handle high number of email communications and out-bound telephone calls
  
• Experience compiling, querying, analyzing and reporting data
  
• Proficiency with SalesForce.com
• Understanding of the technology

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

We’re looking for a Customer Support Advocate to help us support our customers by providing a world class service within our SLAs using a passionate and positive approach to the job as well as in-depth process and product knowledge. You’ll be working with Hootsuite Ecommerce customers to provide timely and accurate customer support through great customer service. This is a hybrid role and is open to applicants located within commuting distance of Bucharest, Romania. In this role, you will report to the Team Lead, Customer Support.

WHAT YOU’LL DO:

• Assist our customers with prompt, friendly and accurate help through any medium or channel (including email, phone, chat, social and public forums)
• Troubleshoot reported issues or queries in detail to diagnose and differentiate between product and non-product issues in order to provide accurate, valid and complete information to our customers
• Identify and promote opportunities for cross/up-sell or churn prevention and guide customers to the best overall solution for them to maximize the value of Hootsuite 
• Communicate in an open, engaging and helpful tone across all channels including email (tickets), chat, phones and social media (Twitter, Facebook)
• Tailor communication style and troubleshooting delivery to match knowledge or skill level of customer
• Identify and surface trends of customer or product issues with a focus on potential solutions
• Maintain a focus on excellence by meeting or exceeding KPI’s monthly/quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/ATHT), Customer First Proactive Outbound Calls, Adherence, Occupancy
• Perform other related duties as assigned

WHAT YOU’LL NEED:

• Fully fluent in English
• Proven experience with Contact Center / Help desk ticketing/ communication technology platforms [e.g., Zendesk, SnapEngage]
• Knowledge of the social networking industry and social analytics
• Experience with and knowledge of social media, including Hootsuite or other management tools
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
• Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
• Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Perseverance: pursues everything with energy, drive, and a need to finish—doesn’t give up
• Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
• Self Development: is personally committed to, and actively works to continuously improve

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-Hybrid #LI-IA

We’re looking for Enterprise Customer Advocate to help us assist our highest valued Enterprise customer accounts with prompt, friendly and accurate help through any medium or channel. In this role, you’ll support the customer onboarding process and report trends and patterns related to Support escalation workflows. You’ll communicate with our global Enterprise customers in an efficient, professional and engaging manner. This is a hybrid role and is open to applicants located within Bucharest, Romania. In this role, you will report to the Team Lead, Enterprise Customer Support.

WHAT YOU’LL DO:

• Provide subject matter expertise, within an accelerated SLA to Hootsuite’s highest-valued customer accounts - Enterprise Standard, Premier, Strategic, including all 3rd party Partner Support programs [Digital Services Partner (DSP) and Independent Software Vendors (ISV)]
• Embrace a customer first mindset to address and resolve customer questions, issues, and concerns 
• Efficiently troubleshoot reported issues or queries in detail to diagnose and differentiate between product and non-product issues in order to provide accurate, valid and complete information to our customers.
• Help identify and report patterns, trends, or wide spread issues impacting Hootsuite products and services following all applicable Support escalation workflows
• Perform and complete customer account related work pertaining to the implementation, configuration, or onboarding of large Enterprise customers as required (varies by scale and complexity)
• Identify opportunities for cross/up-sell and connect clients with their CAM/CSM for discussion on the best overall solution for them to maximize the value of Hootsuite
• Communicate in an engaging, helpful and professional tone across all channels including email (tickets), chat and phones.
• Collaborate closely with Customer & Expansion team colleagues to prioritize the customer experience and streamline resolution of any client concerns.
• Maintain a focus on excellence by meeting or exceeding monthly/quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/ATHT), Customer First Proactive Outbound Calls, Adherence and Occupancy.
• Perform other related duties as assigned

WHAT YOU’LL NEED:

• Entry level experience in relevant work area in a product or customer technical support role.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to multitask, attention to detail and time management are essential.
• Knowledge of ticketing platforms i.e. ZenDesk and Jira is a plus.
• Experience in a multi-channel environment (Phone/Chat/Email).
• Deep understanding of Hootsuite’s features, functionality and how to troubleshoot problems in our suite of products.
• Strong work ethic to handle multiple requests with exceptional follow-through
• Excellent knowledge and passion for social environments [Facebook, Instagram, Twitter, LinkedIn, TikTok etc].
• Resilience, Tolerance for Change/Ambiguity: Can effectively cope with change, finding ways to advance work and projects.
• Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
• Priority Setting: Focuses time/energy on the most important issues/opportunities. 
• Clearly understand how to assess the importance of tasks and decisions.
• Interpersonal Savvy: relates openly and comfortably with diverse groups of people. 
  

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-IA #LI-Hybrid

Due to our continued growth, Precision for Medicine is looking for a Senior Feasibility Associate/Feasibility Manager to join our European team. This position can be covered fully remotely in UK, Spain, Hungary, Poland, Romania, Serbia or Slovakia.

Position Summary:

The Senior Feasibility Associate/Feasibility Manager is a member of the expert team within Feasibility Department of Precision for Medicine. As part of this team, this role has responsibility to support the delivery of pre-award, post-award, rescue, and stand-alone-feasibility projects. The Senior Feasibility Associate/Feasibility Manager supports pre-award feasibility projects and support business development and operational strategy teams by conducting feasibility analysis. The Senior Feasibility Associate/Feasibility Manager supports stand-alone feasibility projects and site identification and is providing feasibility support for newly awarded and/or ongoing projects. In addition, Senior Feasibility Associate/Feasibility Manager may participate in specific projects that enables Precision for Medicine to stay at the forefront of innovation and maintain their competitive edge as a scientifically driven engaged partner for our biotech and pharma clients.

Essential functions of the job include but are not limited to:

Support pre-award feasibility projects

• Provide pre-award feasibility analysis and input for pre-award RFPs, including competitive analysis, historical recruitment analysis, standards of care, drug analysis, epidemiology analysis, site and country analysis.
• Review clinical protocols, study assumptions, client information and study plans for US and global trials.
• Present and explain feasibility analysis to BD/Clients, including the process, recommendations, and rationale.
• Interface with colleagues, consultants and partners and collaborate with internal and external sources to gather and share feasibility information.
• Undertake feasibility site outreach for pre award opportunities.
• Participate and/or contribute to BDM and client calls.

Provide support to post-award feasibility projects

• Undertake post-award, rescue, and standalone feasibility deliverables in alignment with study and client requirements.
• Where appropriate, engage with patient advocacy groups and site networks to support study feasibility, recruitment, and successful delivery.
• Support the analysis of the collected site data to provide accurate site identification, enrollment modeling and study strategy (ies)

Minimum required:

• Bachelor’s degree in a life sciences discipline
• A minimum of 5 years of related experience
• Combination of qualifications and equivalent relevant experience may be accepted as an alternative.

Other Required:

• Relevant experience in the required activities for the role including feasibility analysis, site identification.
• Ability to communicate both verbally and in writing at the English proficiently (Professional level) Preferred:
• Postgraduate degree preferred.

Skills

• Strong management and organizational skills
• Excellent oral and written communication skills in English
• Strong rationale and analytical thinking
• Strong IT platform and data analysis skills
• Strong presentation abilities
• Advanced computer skills, specifically with MS Word, Excel, PowerPoint, and with web/data-based platforms Competencies
• Strong sense of ownership and pride in quality of outputs
• Good to strong attention to detail with ability to see the big picture
• Team player
• Willingness to work in a matrix environment, work independently and as part of a dynamic team.
• Demonstrates knowledge of ICH-GCP

Precision for Medicine is not your typical CRO. At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients. What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.

#LI-TB1

#LI-Remote

Due to our continued growth, Precision for Medicine is looking for a Senior Feasibility Associate/Feasibility Manager to join our European team. This position can be covered fully remotely in UK, Spain, Hungary, Poland, Romania, Serbia or Slovakia.

Position Summary:

The Senior Feasibility Associate/Feasibility Manager is a member of the expert team within Feasibility Department of Precision for Medicine. As part of this team, this role has responsibility to support the delivery of pre-award, post-award, rescue, and stand-alone-feasibility projects. The Senior Feasibility Associate/Feasibility Manager supports pre-award feasibility projects and support business development and operational strategy teams by conducting feasibility analysis. The Senior Feasibility Associate/Feasibility Manager supports stand-alone feasibility projects and site identification and is providing feasibility support for newly awarded and/or ongoing projects. In addition, Senior Feasibility Associate/Feasibility Manager may participate in specific projects that enables Precision for Medicine to stay at the forefront of innovation and maintain their competitive edge as a scientifically driven engaged partner for our biotech and pharma clients.

Essential functions of the job include but are not limited to:

Support pre-award feasibility projects

• Provide pre-award feasibility analysis and input for pre-award RFPs, including competitive analysis, historical recruitment analysis, standards of care, drug analysis, epidemiology analysis, site and country analysis.
• Review clinical protocols, study assumptions, client information and study plans for US and global trials.
• Present and explain feasibility analysis to BD/Clients, including the process, recommendations, and rationale.
• Interface with colleagues, consultants and partners and collaborate with internal and external sources to gather and share feasibility information.
• Undertake feasibility site outreach for pre award opportunities.
• Participate and/or contribute to BDM and client calls.

Provide support to post-award feasibility projects

• Undertake post-award, rescue, and standalone feasibility deliverables in alignment with study and client requirements.
• Where appropriate, engage with patient advocacy groups and site networks to support study feasibility, recruitment, and successful delivery.
• Support the analysis of the collected site data to provide accurate site identification, enrollment modeling and study strategy (ies)

Minimum required:

• Bachelor’s degree in a life sciences discipline
• A minimum of 5 years of related experience
• Combination of qualifications and equivalent relevant experience may be accepted as an alternative.

Other Required:

• Relevant experience in the required activities for the role including feasibility analysis, site identification.
• Ability to communicate both verbally and in writing at the English proficiently (Professional level) Preferred:
• Postgraduate degree preferred.

Skills

• Strong management and organizational skills
• Excellent oral and written communication skills in English
• Strong rationale and analytical thinking
• Strong IT platform and data analysis skills
• Strong presentation abilities
• Advanced computer skills, specifically with MS Word, Excel, PowerPoint, and with web/data-based platforms Competencies
• Strong sense of ownership and pride in quality of outputs
• Good to strong attention to detail with ability to see the big picture
• Team player
• Willingness to work in a matrix environment, work independently and as part of a dynamic team.
• Demonstrates knowledge of ICH-GCP

Precision for Medicine is not your typical CRO. At Precision for Medicine we have brought together new technologies, expertise and operational scale to help the life sciences improve the speed, cost and success rate of bringing life-changing therapies to patients. What sets us apart is the way we integrate clinical trial execution with deep scientific knowledge, laboratory expertise and advanced data sciences. We have a strong focus on Oncology and Rare Disease.

#LI-TB1

#LI-Remote

Precision for Medicine is looking for an experienced Line Manager, Site Contracts Management to join our European team. This position can be covered fully remotely from Poland, Slovakia, Hungary, Romania or Serbia.

Position Summary:

Work closely with Study Start Up, Clinical Operations, Legal, HR, Finance, Grants Management, and other stakeholders to ensure the Site Contracts team has all necessary tools to effectively deliver site contracts, investigator/site budget and departmental financial deliverables in the shortest possible time. Plays a key role in ensuring that contracting, investigator/site budget development, and financial reporting outputs are aligned with defined study timelines and financial objectives. This role will support the negotiation of contracts and site budgets when needed and manage interactions with key clients and institutions. Will participate in corporate strategic initiatives for the Start Up group, such as Oncology Site Network and Rapid Start-up, and will be part of the SSU Leadership.

Essential Functions:

Essential functions of the job include but are not limited to:

Site Contracting and Investigator/Site Budget Oversight: 

• Support review, update, and/or establish processes and procedures for overall site contract, investigator/site budget and financial management at the regional and global level.
• Oversee the development, maintenance, and global implementation of investigator/site budget templates, ensuring alignment with regional regulations, institutional requirements, sponsor expectations, and internal financial governance standards.
• Escalate and resolve complex issues with Legal, Finance, Grants Management, or senior leadership.
• Support team members to review, draft, and negotiate a variety of agreements and financial documents including confidentiality agreements, master agreements, clinical study agreements, investigator/site budgets, ancillary agreements, and amendments.
• Oversee execution of agreements and investigator/site budgets at the portfolio level in accordance with each study’s contract and financial plan.

Line Management:

• Line manage site contract team members, ensuring consistent application of contracting, investigator/site budget development, and reporting standards.
• Allocate resources for new business and ongoing studies, including forecasting, workload planning for contracts and budgets.
• Participate in discussions on resource needs and future planning for site contracting and investigator/site budget development structures, including global operating models

Financial Governance: 

• Report, analyze, and manage contract and investigator/site budget-related metrics, including productivity, cycle times, cost performance, and unit-level reporting outputs.

Other Tasks and Responsibilities: 

• Ensure adherence to company policies, procedures, contracting standards, and financial governance expectations, including grants and institutional requirements.
• Oversee the maintenance and integrity of contract, budget, and reporting data within contract management systems and databases, including archival requirements.
• Identify opportunities for process improvement related to budget development, reporting efficiency, and grant alignment, and implement corrective actions as needed.
• Assist in designing and implementing policies and procedures to ensure timely execution of contracts, budgets, and financial reporting deliverables.
• Represent the organization as a Subject Matter Expert in site contracting, budget strategy, and grant-related processes in internal, sponsor, and client-facing meetings.
• Other tasks, as assigned.

Qualifications:

Minimum Required:

• 4-year college degree or equivalent experience, ideally in a scientific, healthcare, finance, or business discipline
• Experience within Site Contracts and investigator/site budget functions in a Clinical Research Organization (CRO)
• Experience leading or supporting global country budget template development, including standardization of cost categories, fair market value considerations, and alignment with sponsor and internal financial governance expectations.
• Demonstrated general financial acumen, including understanding of budgets, cost drivers, forecasting, and financial implications of contracting and grant decisions
• Experience working with clinical trial contracts and budgets, and financial oversight and governance
• Experience in remote people management

Preferred:

• 5+ years of relevant experience in drafting, reviewing, and negotiating Clinical Trial Agreements, investigator/site budgets, and managing, controlling, and tracking the contract and financial lifecycle at project and portfolio level
• Experience developing and implementing site contracting and budget strategies, including exposure to Sponsors and grant-funded studies
• Experience working across different global site contracting and budget models, including centralized and regional structures
• Familiarity with unit-level financial reporting and portfolio oversight

Skills & Competencies

• Strong organizational, analytical, and written communication skills with high attention to detail
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Demonstrated ability to drive outcomes related to budget development, reporting accuracy, and cycle-time efficiencies
• Executes time-sensitive matters while maintaining accuracy, compliance, and fiscal responsibility
• Highly self-motivated; able to work independently and collaboratively in a global, virtual team environment
• Demonstrates professionalism, accountability, and strong stakeholder engagement skills
• Displays sound business judgment with a proactive and solution-oriented work style
• Proficient in MS Office and relevant systems, including investigator/site budget development tools, contract databases, and reporting platforms
• Handles sensitive contractual and financial information with discretion
• Builds and maintains strong cross-functional relationships to support contracts, budgets, and grant-aligned objectives
• Ability to travel domestically and internationally, including overnight stays

Precision for Medicine is looking for an experienced Line Manager, Site Contracts Management to join our European team. This position can be covered fully remotely from Poland, Slovakia, Hungary, Romania or Serbia.

Position Summary:

Work closely with Study Start Up, Clinical Operations, Legal, HR, Finance, Grants Management, and other stakeholders to ensure the Site Contracts team has all necessary tools to effectively deliver site contracts, investigator/site budget and departmental financial deliverables in the shortest possible time. Plays a key role in ensuring that contracting, investigator/site budget development, and financial reporting outputs are aligned with defined study timelines and financial objectives. This role will support the negotiation of contracts and site budgets when needed and manage interactions with key clients and institutions. Will participate in corporate strategic initiatives for the Start Up group, such as Oncology Site Network and Rapid Start-up, and will be part of the SSU Leadership.

Essential Functions:

Essential functions of the job include but are not limited to:

Site Contracting and Investigator/Site Budget Oversight: 

• Support review, update, and/or establish processes and procedures for overall site contract, investigator/site budget and financial management at the regional and global level.
• Oversee the development, maintenance, and global implementation of investigator/site budget templates, ensuring alignment with regional regulations, institutional requirements, sponsor expectations, and internal financial governance standards.
• Escalate and resolve complex issues with Legal, Finance, Grants Management, or senior leadership.
• Support team members to review, draft, and negotiate a variety of agreements and financial documents including confidentiality agreements, master agreements, clinical study agreements, investigator/site budgets, ancillary agreements, and amendments.
• Oversee execution of agreements and investigator/site budgets at the portfolio level in accordance with each study’s contract and financial plan.

Line Management:

• Line manage site contract team members, ensuring consistent application of contracting, investigator/site budget development, and reporting standards.
• Allocate resources for new business and ongoing studies, including forecasting, workload planning for contracts and budgets.
• Participate in discussions on resource needs and future planning for site contracting and investigator/site budget development structures, including global operating models

Financial Governance: 

• Report, analyze, and manage contract and investigator/site budget-related metrics, including productivity, cycle times, cost performance, and unit-level reporting outputs.

Other Tasks and Responsibilities: 

• Ensure adherence to company policies, procedures, contracting standards, and financial governance expectations, including grants and institutional requirements.
• Oversee the maintenance and integrity of contract, budget, and reporting data within contract management systems and databases, including archival requirements.
• Identify opportunities for process improvement related to budget development, reporting efficiency, and grant alignment, and implement corrective actions as needed.
• Assist in designing and implementing policies and procedures to ensure timely execution of contracts, budgets, and financial reporting deliverables.
• Represent the organization as a Subject Matter Expert in site contracting, budget strategy, and grant-related processes in internal, sponsor, and client-facing meetings.
• Other tasks, as assigned.

Qualifications:

Minimum Required:

• 4-year college degree or equivalent experience, ideally in a scientific, healthcare, finance, or business discipline
• Experience within Site Contracts and investigator/site budget functions in a Clinical Research Organization (CRO)
• Experience leading or supporting global country budget template development, including standardization of cost categories, fair market value considerations, and alignment with sponsor and internal financial governance expectations.
• Demonstrated general financial acumen, including understanding of budgets, cost drivers, forecasting, and financial implications of contracting and grant decisions
• Experience working with clinical trial contracts and budgets, and financial oversight and governance
• Experience in remote people management

Preferred:

• 5+ years of relevant experience in drafting, reviewing, and negotiating Clinical Trial Agreements, investigator/site budgets, and managing, controlling, and tracking the contract and financial lifecycle at project and portfolio level
• Experience developing and implementing site contracting and budget strategies, including exposure to Sponsors and grant-funded studies
• Experience working across different global site contracting and budget models, including centralized and regional structures
• Familiarity with unit-level financial reporting and portfolio oversight

Skills & Competencies

• Strong organizational, analytical, and written communication skills with high attention to detail
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment
• Demonstrated ability to drive outcomes related to budget development, reporting accuracy, and cycle-time efficiencies
• Executes time-sensitive matters while maintaining accuracy, compliance, and fiscal responsibility
• Highly self-motivated; able to work independently and collaboratively in a global, virtual team environment
• Demonstrates professionalism, accountability, and strong stakeholder engagement skills
• Displays sound business judgment with a proactive and solution-oriented work style
• Proficient in MS Office and relevant systems, including investigator/site budget development tools, contract databases, and reporting platforms
• Handles sensitive contractual and financial information with discretion
• Builds and maintains strong cross-functional relationships to support contracts, budgets, and grant-aligned objectives
• Ability to travel domestically and internationally, including overnight stays

Precision for Medicine is looking for a Site Contracts Manager to join our European Team. The position can be covered fully remotely from the Poland, Slovakia, Spain, Serbia, Romania or Hungary.

Position Summary:

Review, draft, negotiate and track a variety of legal agreements including confidentiality agreements, master confidentiality agreements, clinical study agreements and amendment agreements. Work closely with Clinical Operations study team and play a key role to ensure deliverables are in alignment with defined study timelines.

Essential functions of the job include but are not limited to:

• Review, draft and negotiate a variety of agreements including master services agreements, site contracts, consulting agreements, vendor agreements, confidentiality agreements, and other client contracts.
• Work with supervisor and various internal/external key stakeholders to resolve/escalate contractual issues.
• Ensure adherence to company policies, procedures and contracting standards.
• Update relevant study team members regarding the status of contract negotiations and execution.
• Establish, track, report and manage site contract metrics.
• Support the maintenance of contract files and databases, including contract archiving.
• Assist in designing and implementing policies and procedures to affect the timely execution of contracts.
• Recognize where processes can be improved and take corrective action.
• Other tasks as assigned.

Qualifications:

Minimum Required:

• Graduate, postgraduate, 4-year college degree
• Experience in a CRO/healthcare field
• Relevant experience in drafting, reviewing and negotiating site Clinical Trial Agreements, Vendor Contracts and Site Budget negotiations, but no less than 5 years’ experience.
• Experienced leading interactions with Study Teams and Sponsor

Preferred:

• Bachelors in law, scientific fields, business administration or equivalent degree
• Excellent organizational and communication skills and attention to detail
• Knowledgeable on setting up Contracting Plans - Guides for CTA & Budget negotiations
• Successful handling relationship study team and/or with CRAs/Start-up Associate/(S)BSCA to meet study timelines

Skills and Competencies:

• Possesses strong organizational/written communication skills and the ability to multi-task and prioritize in a fast-paced environment.
• Executes time-sensitive matters while maintaining accuracy and attention to detail.
• Exhibits high self-motivation and is able to work and plan independently as well as in a team environment.
• Demonstrates a high degree of professionalism, as evidenced by punctuality, ability to deliver on commitments, an understanding of the service culture and positive interactions with customers and teammates, including good interpersonal skills.
• Displays sound business judgment and a proactive, independent work style.
• Proficient in MS Office software programs and computer applications
• Handles sensitive issues with discretion.
• Works well independently and cooperatively with others to achieve common goals in a virtual environment.
• Develops, maintains, and strengthens relationships with others inside or outside of the organization who can provide information, assistance, and support.

Precision for Medicine is looking for a Site Contracts Manager to join our European Team. The position can be covered fully remotely from the Poland, Slovakia, Spain, Serbia, Romania or Hungary.

Position Summary:

Review, draft, negotiate and track a variety of legal agreements including confidentiality agreements, master confidentiality agreements, clinical study agreements and amendment agreements. Work closely with Clinical Operations study team and play a key role to ensure deliverables are in alignment with defined study timelines.

Essential functions of the job include but are not limited to:

• Review, draft and negotiate a variety of agreements including master services agreements, site contracts, consulting agreements, vendor agreements, confidentiality agreements, and other client contracts.
• Work with supervisor and various internal/external key stakeholders to resolve/escalate contractual issues.
• Ensure adherence to company policies, procedures and contracting standards.
• Update relevant study team members regarding the status of contract negotiations and execution.
• Establish, track, report and manage site contract metrics.
• Support the maintenance of contract files and databases, including contract archiving.
• Assist in designing and implementing policies and procedures to affect the timely execution of contracts.
• Recognize where processes can be improved and take corrective action.
• Other tasks as assigned.

Qualifications:

Minimum Required:

• Graduate, postgraduate, 4-year college degree
• Experience in a CRO/healthcare field
• Relevant experience in drafting, reviewing and negotiating site Clinical Trial Agreements, Vendor Contracts and Site Budget negotiations, but no less than 5 years’ experience.
• Experienced leading interactions with Study Teams and Sponsor

Preferred:

• Bachelors in law, scientific fields, business administration or equivalent degree
• Excellent organizational and communication skills and attention to detail
• Knowledgeable on setting up Contracting Plans - Guides for CTA & Budget negotiations
• Successful handling relationship study team and/or with CRAs/Start-up Associate/(S)BSCA to meet study timelines

Skills and Competencies:

• Possesses strong organizational/written communication skills and the ability to multi-task and prioritize in a fast-paced environment.
• Executes time-sensitive matters while maintaining accuracy and attention to detail.
• Exhibits high self-motivation and is able to work and plan independently as well as in a team environment.
• Demonstrates a high degree of professionalism, as evidenced by punctuality, ability to deliver on commitments, an understanding of the service culture and positive interactions with customers and teammates, including good interpersonal skills.
• Displays sound business judgment and a proactive, independent work style.
• Proficient in MS Office software programs and computer applications
• Handles sensitive issues with discretion.
• Works well independently and cooperatively with others to achieve common goals in a virtual environment.
• Develops, maintains, and strengthens relationships with others inside or outside of the organization who can provide information, assistance, and support.

Precision for Medicine is the first global precision medicine clinical research services organization, purpose-built to improve the clinical research and development process for new therapeutics. Our novel approach integrates clinical operations excellence, with laboratory expertise, and advanced data sciences to inform every step. We apply our expertise to trials at all stages—from early development through approval—with embedded experience in oncology and rare disease. With over 3500 dedicated professionals and offices worldwide, we stand ready to help accelerate life-changing treatments anywhere around the globe.

We are seeking an accomplished Senior Marketing Manager to drive strategic marketing initiatives that support our expanding Autoimmune therapeutic area business (both full-service outsourcing [FSO] and Functional Service Provider [FSP] models), and our core CRO portfolio. This role requires a highly autonomous leader with strong cross‑functional collaboration skills and the ability to translate global strategy into high‑impact execution.

In this position, you will shape and refine service messaging, design and deliver integrated marketing campaigns, generate qualified leads, and empower a growing sales team in achieving their targets. You will work closely with sales and operational stakeholders to elevate market awareness, strengthen our value proposition, and accelerate lead generation across key service lines.

• Service Marketing & Content Development
  • Lead and own strategic planning of marketing efforts for assigned areas, specifically all therapeutic marketing for our growing Autoimmune therapeutic area, clinical FSP, and related services. Support other services within our CRO offerings as assigned
  • Create messaging frameworks relating Feature/Advantage/Benefit (FAB) with proof points to optimize market positioning
  • Work with stakeholders (and agencies as needed) to create compelling, differentiated messaging based on the FAB analysis to drive product awareness and engagement with clients
  • Develop content strategies to leverage the messaging, considering omnichannel approaches
  • Drive the development, implementation, and optimization of sales enablement tools to activate the sales force in attainment of financial targets
  • Identify Autoimmune and FSP client profiles in cooperation with Lead Generation and Inside Sales Team

• Digital Marketing & Social Media
  • Develop and execute a digital content strategy, leveraging an omni-channel approach including blogs, website, SEM, SEO, AI search, social media, and other channels.
  • Ensure consistent messaging and engagement with key stakeholders across digital platforms.
  • Monitor impact of digital strategy to prioritize highest ROI activities
    
    
• Thought Leadership & Stakeholder Engagement

• Collaborate with operational, medical/scientific and commercial teams to identify relevant topics and ensure high-quality content delivery.
• Incorporate a thought leadership strategy demonstrating Precision’s focused approach to autoimmune, oncology, rare indications, and other areas identified by commercial strategy, using video, white papers, and other channels to maximize exposure
• Proactively, work with stakeholders across Precision businesses to foster convergence and holistic storytelling

• Event Management
  • Lead cross-functional planning and execution of a yearly conference strategy for assigned areas including budgeting, messaging, and execution in partnership with the PFM event team.
  • Attend select events in person

• Leadership & Strategic Contribution
  • Provide expertise and guidance to team members and cross-functional partners.
  • Lead and manage complex projects or functional areas, ensuring alignment with business goals.
  • Actively contribute to the development of departmental strategies and marketing plans.
  • Continuously improve technical skills and stay current with emerging technologies and marketing trends.
  • Ensure projects are delivered on time and within budget across the entire project lifecycle.
  • Provide competitive intelligence input to drive growth strategies.
  • Mentor junior team members and contribute to talent development across the marketing function
  • Serve as a strategic advisor to senior leadership on marketing initiatives and business impact
  •  
• Reporting:
  • Monthly reporting on all activities relevant to assigned business areas, conference planning and updates, podcasts, webinars and other key activities. 
  • Deliver actionable insights and strategic recommendations based on performance metrics, market trends, and stakeholder feedback

Minimum Education & Experience:

• Bachelor’s degree in a related field and a minimum of 12 years of relevant work experience in Marketing, Communications, Life Sciences, biotech, or healthcare sectors; advanced degree plus a minimum of 4 years of relevant work experience a plus.
• 6–8 years of experience in a marketing role with a proven track record of independently leading projects, including customer-facing initiatives. Demonstrated experience in therapeutic area marketing and FSP services; specific experience in Autoimmune and familiarity with broader clinical CRO services is a strong plus. Or equivalent combination of education, professional training and experience that provides the individual with the required knowledge, skills, and abilities to perform the job.
• Proven success in developing webinars and live events, including speaker coordination and promotional strategy.
• Exceptional analytical and problem-solving skills, with the ability to communicate complex information clearly and effectively.
• Proficiency in project management tools and methodologies, including scheduling, budgeting, and status reporting.
• Strong leadership and organizational skills, with a track record of effective stakeholder engagement.
• Ability to identify and present data-driven insights that influence strategic decision-making.
• Skilled in building and maintaining strong customer relationships through active listening and thoughtful inquiry.
• Solid understanding of end-to-end work processes, with the ability to assess and optimize for efficiency and effectiveness.
• Follows Company's Principle and code of ethics on a day-to-day basis.
• Shows appreciation for individual talents, differences, and abilities of fellow team members.
• Listens and responds with appropriate actions.
• Leads change initiatives and continuous process improvements.

#LI-OS1 #LI-Remote

We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.

Precision for Medicine is the first global precision medicine clinical research services organization, purpose-built to improve the clinical research and development process for new therapeutics. Our novel approach integrates clinical operations excellence, with laboratory expertise, and advanced data sciences to inform every step. We apply our expertise to trials at all stages—from early development through approval—with embedded experience in oncology and rare disease. With over 3500 dedicated professionals and offices worldwide, we stand ready to help accelerate life-changing treatments anywhere around the globe.

We are seeking an accomplished Senior Marketing Manager to drive strategic marketing initiatives that support our expanding Autoimmune therapeutic area business (both full-service outsourcing [FSO] and Functional Service Provider [FSP] models), and our core CRO portfolio. This role requires a highly autonomous leader with strong cross‑functional collaboration skills and the ability to translate global strategy into high‑impact execution.

In this position, you will shape and refine service messaging, design and deliver integrated marketing campaigns, generate qualified leads, and empower a growing sales team in achieving their targets. You will work closely with sales and operational stakeholders to elevate market awareness, strengthen our value proposition, and accelerate lead generation across key service lines.

• Service Marketing & Content Development
  • Lead and own strategic planning of marketing efforts for assigned areas, specifically all therapeutic marketing for our growing Autoimmune therapeutic area, clinical FSP, and related services. Support other services within our CRO offerings as assigned
  • Create messaging frameworks relating Feature/Advantage/Benefit (FAB) with proof points to optimize market positioning
  • Work with stakeholders (and agencies as needed) to create compelling, differentiated messaging based on the FAB analysis to drive product awareness and engagement with clients
  • Develop content strategies to leverage the messaging, considering omnichannel approaches
  • Drive the development, implementation, and optimization of sales enablement tools to activate the sales force in attainment of financial targets
  • Identify Autoimmune and FSP client profiles in cooperation with Lead Generation and Inside Sales Team

• Digital Marketing & Social Media
  • Develop and execute a digital content strategy, leveraging an omni-channel approach including blogs, website, SEM, SEO, AI search, social media, and other channels.
  • Ensure consistent messaging and engagement with key stakeholders across digital platforms.
  • Monitor impact of digital strategy to prioritize highest ROI activities
    
    
• Thought Leadership & Stakeholder Engagement

• Collaborate with operational, medical/scientific and commercial teams to identify relevant topics and ensure high-quality content delivery.
• Incorporate a thought leadership strategy demonstrating Precision’s focused approach to autoimmune, oncology, rare indications, and other areas identified by commercial strategy, using video, white papers, and other channels to maximize exposure
• Proactively, work with stakeholders across Precision businesses to foster convergence and holistic storytelling

• Event Management
  • Lead cross-functional planning and execution of a yearly conference strategy for assigned areas including budgeting, messaging, and execution in partnership with the PFM event team.
  • Attend select events in person

• Leadership & Strategic Contribution
  • Provide expertise and guidance to team members and cross-functional partners.
  • Lead and manage complex projects or functional areas, ensuring alignment with business goals.
  • Actively contribute to the development of departmental strategies and marketing plans.
  • Continuously improve technical skills and stay current with emerging technologies and marketing trends.
  • Ensure projects are delivered on time and within budget across the entire project lifecycle.
  • Provide competitive intelligence input to drive growth strategies.
  • Mentor junior team members and contribute to talent development across the marketing function
  • Serve as a strategic advisor to senior leadership on marketing initiatives and business impact
  •  
• Reporting:
  • Monthly reporting on all activities relevant to assigned business areas, conference planning and updates, podcasts, webinars and other key activities. 
  • Deliver actionable insights and strategic recommendations based on performance metrics, market trends, and stakeholder feedback

Minimum Education & Experience:

• Bachelor’s degree in a related field and a minimum of 12 years of relevant work experience in Marketing, Communications, Life Sciences, biotech, or healthcare sectors; advanced degree plus a minimum of 4 years of relevant work experience a plus.
• 6–8 years of experience in a marketing role with a proven track record of independently leading projects, including customer-facing initiatives. Demonstrated experience in therapeutic area marketing and FSP services; specific experience in Autoimmune and familiarity with broader clinical CRO services is a strong plus. Or equivalent combination of education, professional training and experience that provides the individual with the required knowledge, skills, and abilities to perform the job.
• Proven success in developing webinars and live events, including speaker coordination and promotional strategy.
• Exceptional analytical and problem-solving skills, with the ability to communicate complex information clearly and effectively.
• Proficiency in project management tools and methodologies, including scheduling, budgeting, and status reporting.
• Strong leadership and organizational skills, with a track record of effective stakeholder engagement.
• Ability to identify and present data-driven insights that influence strategic decision-making.
• Skilled in building and maintaining strong customer relationships through active listening and thoughtful inquiry.
• Solid understanding of end-to-end work processes, with the ability to assess and optimize for efficiency and effectiveness.
• Follows Company's Principle and code of ethics on a day-to-day basis.
• Shows appreciation for individual talents, differences, and abilities of fellow team members.
• Listens and responds with appropriate actions.
• Leads change initiatives and continuous process improvements.

#LI-OS1 #LI-Remote

We invite you to learn more about our growing organization serving our clients that are researching ground breaking cancer therapies. We strive to ensure employees feel appreciated for the contributions they make every single day. You will provide input and have your ideas valued and nurtured, impacting positive change for the company.

Our Partner

Our partner is a fast-growing software company that builds networks like clouds. It offers communications service providers and cloud providers a radical new way to build networks, detaching network growth from network cost and increasing network profitability.

Our partner’s Network Cloud solution uniquely supports the complete virtualization of network and compute resources, enabling communication service providers and cloud providers to meet increasing service demands much more efficiently than with today’s monolithic routers.

Their software runs over standard white-box hardware and can easily scale network capacity by adding additional white boxes into physical network clusters. This unique disaggregated network model enables the physical infrastructure to operate as a shared resource that supports multiple networks and services. This unique network design also allows faster service innovation at the network edge, supporting multiple service payloads, including latency-sensitive ones, over a single physical network edge.

Role Overview

We are seeking a DevTest Engineer with a strong QA mindset and a passion for networking, who is not afraid to use AI‑driven tools to elevate and modernize testing practices. The ideal candidate thrives in a dynamic environment, takes ownership of quality, and actively applies modern technologies to enhance automation, efficiency, and overall testing impact.
We are looking for the best of the best talent that is capable of dreaming out of the box and can execute on the dream and turn it into real value for our customers.

Responsibilities

• Own QA testing activities as part of a Scrum team in an Agile environment.
• Design, write, and execute test plans; lead TP reviews; report and verify issues.
• Contribute to PI planning and define QA scope and activities within the team.
• Participate in daily meetings, proactively raising risks and blockers.
• Collaborate closely with Dev, DevTest, Product, and Architecture to deliver high-quality features.
• Develop and maintain automated tests in a Python environment.
• Triage and analyze failures from automation regression runs.
• Actively use AI-based tools to improve testing efficiency, coverage, and debugging.
• Contribute to improving test frameworks, methodologies, and QA processes

Requirements

Must have:

• Bachelor’s degree in computer science, engineering, or related field (or equivalent experience).
• At least 2 years of experience in QA Networking, or 5 years of experience in Networking Routing.
• Deep understanding in routing protocols: ISIS/OSPF, BGP.
• Network Knowledge: L2, L3, MPLS/LDP.
• Experience in test automation using Python (preferred), Java, or JavaScript, including working with frameworks such as pytest.
• Scripting capabilities (e.g., Bash/Python).
• Strong troubleshooting and root cause analysis skills.
• Experience with CI/CD tools (e.g., Jenkins, GitHub Actions, GitLab CI).
• Hands-on experience with AI coding assistants (e.g., Cursor, GitHub Copilot) or similar tools.
• Familiarity with LLMs and prompt engineering.
• Strong English communication skills (verbal and written).
• Willing to adapt and learn new things.

Nice to have:

• Minimum 2 years of experience in QA position.
• Experience with writing test plans and performing manual/automated tests.
• Familiarity with traffic generators (Ixia, Spirent).
• Segment-Routing, RSVP, L2VPN, L3VPN, Multicast– strong advantage.
• Experience with Ixia/Spirent tool.
• Linux knowledge: deep knowledge/experience with Linux.
• Experience with Docker or containerized environments.
• Experience working with Jira in Agile mode.
• Autodidact.
• Multitasking.

Reasons to Work with Us

• Competitive financial conditions.
• Opportunity to work on internationally recognized projects.
• Flexible schedule and a hybrid work model, prioritizing remote work as much as possible to support work-life balance.
• An exciting career path within a friendly, dynamic, and growing organization.
• Professional development opportunities in a multicultural environment.
• Private medical coverage with Medlife or Regina Maria.
• Meal vouchers.
• Gift vouchers for special occasions such as birthdays, weddings, or childbirth.
• Wellbeing programs, including sick days, 7Card subscriptions, and relaxation facilities in the office.
• Team-building events and other social experiences.
• Budget allocated for certifications relevant to your project.
• Workshops, internal training sessions, and knowledge-sharing opportunities.
• Convenient city-center office location.
• Shared parking spaces.

As a global digital transformation company, Orion values creating a productive, diverse work environment. We are committed to maintaining a positive work environment where our people value traits that make each one of us different from one another. We all bring a diverse set of perspectives, work and life experiences, and our differences make us more valuable both internally and for our clients.

About the Role:
We’re looking for a Backend Engineer to contribute to a next-generation security initiative. You’ll be part of a small, highly technical team working on novel approaches to secure systems - with a focus on cryptography, automation, and AI-powered analysis. You’ll work closely with senior engineers and contribute hands-on to the codebase across the stack. This role involves hands-on development, learning opportunities, and collaboration across engineering, product, and design.

Day to Day:

• Contribute to the design, development, and delivery of features across the product
• Write clean, maintainable code for back-end systems deployed in AWS or GCP
• Collaborate with AI and cryptography specialists
• Work with the product manager to understand requirements and help the team plan architecture, data flows, API specs, and testing strategies
• Follow established engineering practices and participate in team discussions around process and quality
• Participate in customer-driven development and iterate based on feedback
• Write automated tests for load, performance, and error handling

What you bring to the table:

• 3+ years of hands-on software engineering experience for backend development
• Excellent TypeScript and Node.js coding experience
• AWS experience in containers (EKS, ECS) and serverless systems
• Relational, key/value, and graph datastore experience with schema management
• API design, data modeling, secure service development, database systems
• Has a focus on quality code, error handling, and high availability
• A thoughtful, pragmatic approach to solving technical problems in a fast-paced environment
• At least upper-intermediate level of spoken and written English

Extra Credit:

• Versed in Python coding and environments
• Experience with GCP systems
• Experience with applied cryptography, especially key management, TLS, or post-quantum algorithms
• Familiarity with agent-based architectures or systems that scan and orchestrate actions across distributed environments
• Knowledge of AI/ML systems, particularly LLM integration or agent-style reasoning patterns
• Experience managing LLM agents to increase both speed and quality of code generation and tests
• Exposure to security tools, vulnerability detection platforms, or compliance automation
• Prior experience working on developer-facing or infrastructure-heavy products

About the Role

As a Sales Development Representative, you will play a crucial role in generating new business opportunities through proactive outreach and lead discovery in your assigned territory. Using both internal and external tools, you will identify prospects, provide support with product information and quotations, and help drive commercial success. You’ll collaborate closely with colleagues, participate in key sales activities and events, and maintain accurate records in CRM systems.

What You’ll Do

• Initiate telephone and email contact to identify new commercial opportunities in your assigned territory.
• Utilize internal and third-party tools to generate leads and discover white space.
• Provide support to qualified prospects, including follow-up, product details, and quotations.
• Meet monthly KPIs for commercial opportunities, tracked via Salesforce activity reports.
• Participate in call-out days, events, and customer meetings with sales colleagues.
• Maintain accurate lead information and activity records in CRM systems.
• Contribute to team training and onboarding of new sales associates. 

What You’ll Bring

• Proficiency in both Turkish and English for clear communication.
• Strong organizational, multitasking, and prioritization abilities.
• Attention to detail in maintaining accurate records.
• Efficiency in MS Office automation tools to support daily tasks.
• Knowledge of virtualization industry.
• Bachelor’s degree or equivalent combination of education and experience.
• Ability to work collaboratively and maintain a positive attitude in a dynamic environment.

Bonus Skills

• Sales experience

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 global VeeaMe Days for self-care
• Private health, dental, and vision insurance for employees and dependents
• Mental health support with up to 12 free therapy sessions
• Private hospital coverage for planned and emergency care
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life, critical illness, and disability insurance
• One paid volunteer day annually through Veeam Cares
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-CT1

SDR for Strategic Accounts works alongside Veeam Account Executives to expand Veeam reach in existing Strategic accounts as well as net new prospects. 

SDRs qualify marketing-generated demand, which is demonstrated by engagement with marketing campaigns, specific actions, and meeting the scoring threshold. These initial marketing interactions are used as starting points to identify and engage other members of the buying group in an outbound effort to further validate buying signals and qualify the potential opportunity. 

Job Location: Bucharest, Romania (hybrid, office attendance 3x/week)

What You’ll Do

• Generate new demand (e.g., opportunities with buying group members attached) for the sales organization to pursue.
• Qualify marketing-generated demand against established criteria before passing a qualified opportunity to the account executives. 
• Discover, validate, and reach out to additional personas or members of a buying group that may be involved in the buying decision and share this with sales.
• Nurture predetermined groups of prospects for account executives by using multiple touch tactics or cadences to foster meaningful interactions and determine the level of interest for potential opportunities.
• Comply with all demand management-related service-level agreements.
• Track and manage account info, prospecting, qualification, and nurture activities, in the company’s CRM (Salesforce).
• Allocate cadence workflows to all key players in opportunities and using Salesforce queue to manage daily outreach which includes outbound calls, voicemails, social outreach and emails.
• Build and drive tight collaboration with aligned sales teams.
• Reach and have meaningful, productive conversations with individuals representing the buyer personas targeted by the organization.
• Coordinates sales activities within the expanded Veeam Team.
• Develops and maintains a solid working knowledge of Veeam Software and related products and the benefits they provide to potential prospects.
• Meet identified monthly KPIs (example: # signals converted to sales qualified opportunity, #prospecting opportunities created, number of meetings set up for sellers).
• Participate in call out days and events.
• Participate in ongoing enablement around product releases, marketing updates, sales methodology and customer buying behaviors.  

What You’ll Bring

• 2 years plus experience in similar role 
• Bachelor’s Degree or a combination of education and experience will be considered 
• Fluent level of English and French
• Previous sales experience, ideally of high-tech products/services, is a plus  
• Outbound calling and/or Revenue Development Representative experience is a plus 
• Technical education and technology understanding of storage backup, cloud backup and the key manufacturers in the industry that Veeam works with is preferred. 
• Ability to multi-task, prioritize, and manage time effectively. 
• Ability to adapt to changes in roles and responsibilities. 
• Social medias and social selling best practices 
• Collaboration across internal teams to ensure actionable results. 
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter. 
• Knowledge of basic business research tools (LinkedIn, Google, Salesforce or similar CRM, Hoovers) 
• Excellent correspondence skills (Outlook, Instant Messaging, and over the phone) 
• Exceptional verbal and written communication skills

What You’ll Get

• a generous relocation package including temporary accommodation and home search assistance
• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

#LI-JB1

ABOUT THE TEAM: 

Our CRM Acquisition team is responsible for driving customer growth through targeted campaigns, data-driven strategies, and personalised communication. As we operate across diverse markets, team collaboration often spans multiple countries and cultures.

WHAT WE ARE LOOKING FOR:

We’re looking for a detail oriented, curious, explorative, commercially focused CRM Manager looking for their next step - someone that will take on and help us expand rapidly growing markets at Tide. You will play a key role in building targeted communications across digital channels to attract, convert, and onboard new users, leveraging data and automation to drive performance. Candidates must be able to communicate effectively in English, both verbally and in writing.

As a CRM Manager you’ll be: 

• You will work in a multinational team of passionate CRMers, Product marketers and Product Managers with a track record of delivery, who are dedicated to collaboration, innovation and ownership, with a central focus on helping our members save time and money, so they can get back to doing what they love.
• You’ll own the applicant's journey, as well as the campaign strategy and planning process and deliver a first class automation and personalisation programme. This will incorporate multiple marketing channels and touchpoints, with the end goal to engage, nudge and nurture new applicants to join Tide. 
• Plan and execute CRM campaigns aimed at customer acquisition across email, SMS, push notifications, and in-app messaging.
• Work with analytics and data teams to identify high-conversion segments and personalise communication journeys.
• Use marketing automation platforms (e.g., Salesforce, Braze, Iterable) to build and optimize customer journeys.
• Continuously A/B test messaging, design, and CTAs to improve campaign effectiveness.
• Report on CRM campaign performance and acquisition KPIs, providing insights for optimization.
• Stay up to date on CRM and customer acquisition trends, tools, and best practices.
• Analysing campaigns and reporting out to immediate stakeholders on trends and recommendations and using data to define, build and maintain segments including building and maintaining reporting dashboards to track CRM performance.
• Work closely with the rest of the Acquisition Marketing team as well as a number of other cross-business stakeholders.
• Continuously look for optimisations and new ideas to develop engagement marketing opportunities.

What makes you a great fit:

• Fluency in English is essential for this role.
• You have c.5-7 yrs of expertise in end-to-end CRM marketing management .
• You’ve developed and delivered CRM programmes, demonstrating proven results against targets.
• You’ve got a great hands on skill set for automation, personalisation across multiple platforms. 
• You have hands-on experience with CRM platforms e.g. Iterable, Hubspot, Braze, salesforce and an understanding of HTML and CSS.
• You have experience handling campaign data from different sources using BI tools e.g. Looker, Tableau, and experience turning this data into strategic insights.
• You have experience in segmentation and targeting.
• You have excellent communication skills – you can build campaigns and relationships,  coach and inspire technical and non-technical colleagues, across all levels of the business, and are able to pitch the message differently, and clearly, to all.
• You are well organised with a passion for speed and efficiency. 
• You love to take the initiative and are comfortable taking measured risks. 
• You love a big challenge - especially for your targets. 
• You use data and evidence above your opinion. 
• You are able to adapt quickly and efficiently to changing priorities, while supporting your own team and the wider Team….you are happy to work as part of “One Team” at Tide.
• You have A/B and MVT testing experience.
• You have good Excel skills as well as experience with business reporting tools (e.g. Tableau, Looker) .
• You have the ability to handle multiple projects and adapt to changing priorities.
• You are hands-on, delivery oriented, and results-driven, with a pragmatic implementation style.
• You may have worked in Financial Services, start-ups, finance services or tech space.
• You have a curious nature, good organizational skills and impeccable attention to detail.

WHAT YOU’LL GET IN RETURN: 

• 25 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Personal L&D budget
• Mental wellbeing platform 
• WFH equipment allowance
• Sabbatical Leave
• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

Complexity in consumer systems is growing exponentially, creating new challenges in sensing, data processing, and system intelligence. Leveraging advanced sensor and signal processing technologies, we are addressing these challenges with innovative approaches. We are looking for an energetic Senior Firmware Engineer who can bridge these technologies with novel software solutions, algorithms, and machine learning primitives.

Required skills:

• Ability to work on communication stacks, in-depth domain knowledge on Bluetooth Classic, Bluetooth LE, Bluetooth Audio, Multipoint, Auracast, Controller stack protocols, BLE profiles/Services.
• Ability to work on system level architecture; ability to create and maintain system level solutions comprised of state-of-the-art hardware and software components and provide documentation for our products.                                   
• Development experience with functions and protocols such as TWS Role switch, fast pairing, voice assistants, Conformance and Teams certifications.
• Ability to understand complex customer application ecosystems and integrate our product offerings.
• Prior experience in developing and debugging all aspects of system software. This includes understanding overall system performance from both a hardware and software perspective.

Qualifications:

• BS or MS in Electrical or Computer Engineering or related field
• 5+ years of Industrial experience in firmware development
• Strong C/C++ and Python programming skills
• Strong knowledge of digital signal processing (DSP) and algorithm development experience
• Experience with communication stacks including Bluetooth classic, BLE USB, SDIO WiFi, Bluetooth & WiFi interoperability.
• Strong knowledge of Tensilica HiFi, Kalimba DSP cores and Bluetooth Audio Frameworks
• Hands on experience with integrating, building, and testing of multi-threaded applications.
• Experience with embedded real-time operating systems
• Experience with SCM tools (GIT, SVN, Clearcase, Perforce, etc.)
• Strong analytical and problem-solving abilities
• Experience with defect tracking tools (Jira, Bugzilla, etc.)
• Strong working knowledge of a software development process (e.g., Agile, Waterfall)
• Application of Object-Oriented concepts and methodologies
• Strong system level knowledge in audio, video and TWS domains

What we offer: 

• Dynamic and supporting international teams.
• Regular assessments and performance reviews. You will have the opportunity for promotion, bonuses and a raise in accordance with the pace at which you develop and your performance. 
• Remote, hybrid or office work.
• 20-25 vacation days per year.
• Equipment for work, laptop and all necessary additions.
• Access to training and courses.
• Private health insurance.
• FIT Pass card for many sports facilities. 

JOB SUMMARY

Storyblok is scaling rapidly. As AI Operations & Automation Manager, you will own the optimisation of the Operations (finance and people teams) application stack and you will assume end‑to‑end ownership of the finance-specific tech stack. Your primary objective will be to optimise existing Operations processes and elevate them to best-in-class standards. By championing automation and process optimization with the help of AI and other leading tools, you will boost data quality and integrity as well as maximise output of the existing resources. Partnering with Operations as well as Sales, Product, Data, and Revenue Operations, you will guide system changes, shape development roadmaps, and safeguard data integrity company‑wide. Your blend of technical depth, AI affinity and finance expertise will keep our infrastructure running smoothly, unlock faster, cleaner insights for every team, and enable you to step in hands‑on wherever your skills add the most significant value.

ESSENTIAL JOB FUNCTIONS

• Process Automation & AI Implementation: Identifying, designing, and implementing automation opportunities using AI tools, machine learning, and robotic process automation (RPA) to streamline workflows. Spot bottlenecks in processes and implement pragmatic solutions.
• AI Tool Optimization: Proactively monitor the automation and AI landscape, produce structured assessments for new tools, and lead stakeholder alignment for the adoption or deprecation of tooling, owning the outcome of these decisions. Monitoring, maintaining, and improving the existing AI toolchain to ensure data governance and continuous performance improvements.
• Risk Management: Using AI for proactive, predictive maintenance and risk assessment to prevent operational failures, with main focus in Finance, Human Resources and Operations. 
• Performance Tracking (ROI): Defining and monitoring key metrics (e.g., efficiency gains, reduction in manual effort) to measure the success of automated solutions.
• Support month‑end close and internal reporting: support the optimisation of the financial close process; automate data extracts and variance analyses as well as other recurring processes.
• Ownership of finance tools: such as NetSuite Oneworld, Sigma, Spiff, Yokoy, Deel, and others, and their integrations/APIs, ensuring configurations align with finance policies and ensuring an accurate data flow, manage any external consultants.
• Information‑security projects and audits: implement technical solutions that enhance our security posture, and support ISO 27001/SOC 2 or other audits.
• Data integrity, backups, and availability: Schedule and monitor system exports, snapshots, and core‑IT backups; maintain retention policies to guarantee data completeness and recoverability.
• User support, training, and documentation: troubleshoot finance‑system issues, maintain runbooks, and deliver regular training sessions to all Operations teams and other stakeholders on system usage and security best practices.
• Collaborate and Coach the HRIS Manager who owns the HR systems/tech stack in identifying and implementing automation opportunities and AI usage to improve efficiencies, while keeping the employee experience in mind.  

EDUCATION AND EXPERIENCE

• Education and Certifications: Bachelor’s degree in Information Systems, Computer Science, Accounting, Finance, Business Informatics,, or a related field required; Master’s degree preferred. Professional accounting qualification (ACCA, CPA, CIMA) and/or NetSuite credentials (SuiteFoundation, Administrator) are a plus, but not a deal‑breaker.
• Overall Experience: Minimum 6+ years in finance or HR/people operations, or workflow automation in operations/backoffice departments in fast-paced companies, ideally within a SaaS or technology‑driven environment.
• Technical Skills: Claude Code proficiency is required, familiar with SuiteScript/workflow configuration or Javascript. SQL/Python would be a plus.
• Familiar with Google Sheets/Excel modelling and the ability to replace those.
• Familiarity with good coding practices, e.g. version control, structured error handling, workflow testing, release notes, and excellent command of Git.
• Solid understanding of APIs, webhooks, and JSON-based integrations.
• At least 3 of those years working with NetSuite OneWorld (or comparable ERP) in a multi‑entity, multi‑currency setup; hands‑on with at least one satellite tool (Sigma, Spiff, Yokoy, Deel, etc.).
• Familiarity with HRIS and ATS systems (BambooHR, Greenhouse, and similar).
• Good working knowledge of N8N, Zapier, Celigo, familiarity with Sigma or similar BI visualisation tools.
• Excellent and pragmatic decision-making skills with the ability to assess multiple options and to identify the best choice to serve a specified goal
• Excellent English communication and written skills; other languages a plus.
• Demonstrates AI literacy, with the ability to leverage AI tools to enhance productivity, decision-making, and quality of work while applying sound judgment and critical thinking.

Who We Are: 
Suvoda is a global clinical trial technology company that specializes in highly complex, life-sustaining  studies in therapeutic areas like oncology, central nervous system, and rare disease. Founded in 2013 by experts in eClinical technologies, Suvoda empowers clinical trial professionals to manage  the most urgent moments in the most urgent trials through its IRT, eConsent, and eCOA solutions delivered on a single platform. Headquartered outside Philadelphia, Suvoda also maintains offices in Portland, OR, Barcelona, Spain, Bucharest and Iasi, Romania and Tokyo, Japan. The company consistently boasts a customer satisfaction index of 9 out of 10, an NPS score of 70 in its annual surveys, and has been selected by trial sponsors and CROs to support nearly 1000 trials across 65 countries. 

Responsibilities:  

• Analyze client requirements and existing system configurations to calculate the financial components of client contracts
• Effectively manage the change order queue from initial request to final execution
• Manage the input of study specifications within budget calculators
• Analyze client requirements to calculate the financial components of client proposals
• Prepare, edit and/or customize change order text to accurately reflect the changes in assumptions and budget summaries
• Ensure change orders are consistent with pricing/financial terms outlined customer master agreements
• Schedule and Lead the Change Order Alignment calls with the project team(s)
• Actively communicate with the Project Team and Finance to support the timely and accurate delivery of change orders
• Perform other duties, assignments or special projects as needed.
• The duties and responsibilities listed in this job description represent the major responsibilities of the position.
• Other duties and responsibilities may be assigned, as required.  

Requirements:  

• Bachelor’s Degree with a concentration in Finance or Business Administration, or a related field
• Strong understanding of contracts processes and strategies
• Strong  knowledge of MS Word and Excel applications
• Analytical mindset with the ability to interpret data and make data-driven decisions
• Self-motivated and results-oriented, with the ability to thrive in a fast-paced environment
• Familiarity with CRM, salesforce.com
• Time management and organizational skills 
• Accountability and Integrity 
• Collaboration with internal teams 

 Role Levels and Experience  

• 3-5 years of finance or contract review experience 

SUMMARY 

We are seeking an experienced Program / Project Manager on a contract basis to drive the planning, coordination, and on-time delivery of large-scale, high-dependency programs spanning global and affiliate teams. This is a hands-on, delivery-focused role managing multiple interdependent work streams primarily in a waterfall environment with downstream agile execution. 

PRIMARY DUTIES 

• Program & Project Delivery: Plan and deliver large-scale programs using waterfall methodology while integrating agile execution for technology teams operating in sprints. 
• Execution & Tracking: Maintain the single source of truth for program status, owning day-to-day task tracking, milestones, and the critical path across geographies. 
• Global Coordination: Act as the connective tissue between global program leads and local affiliate teams, ensuring alignment across time zones and operating models. 
• Meeting Governance: Establish and run disciplined meetings using 4 Disciplines of Execution (4DX) principles to focus on wildly important goals and accountability. 
• Risk & Scenario Planning: Proactively identify and mitigate risks while leading scenario planning exercises to support senior stakeholder decision-making. 
• Stakeholder Management: Influence without authority across cross-functional teams and partners with senior commercial and technical leadership to align on strategy. 

COMPETENCY 

• Technical Proficiency: Hands-on experience using Adobe Workfront for portfolio management and the Microsoft Office suite (Excel, PowerPoint, Teams). 
• Leadership: Proven ability to influence without authority and drive outcomes across matrixed, distributed delivery teams. 
• Communication: Strong status reporting skills with the ability to tailor messaging for working teams up to senior executive leadership. 
• Problem Solving: Skilled in analytical trade-off analysis and framing recommendations for complex delivery paths. 

REQUIRED EDUCATION 

• Bachelor's Degree or equivalent work experience. 

EXPERIENCE 

• Total Experience: 5+ years of relevant Program / Project Management experience. 
• Methodology: Demonstrated "must-have" experience delivering projects using waterfall methodology. 
• Scope: Proven track record managing multiple, dependent work streams and global/affiliate cross-functional teams. 

QUALIFICATIONS (PREFERRED) 

• PMI PMP certification or equivalent delivery certification. 
• Working knowledge of Agile frameworks (Scrum, SAFe, Kanban). 
• High-level knowledge of Adobe Experience Manager (AEM) and Digital Asset Management (DAM). 
• Experience running Big Room Planning or equivalent large-scale planning events. 

PHYSICAL DEMANDS 

• Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. 
• Regular, repetitive movements such as typing, mouse movements, and scrolling. 
• Ability to hear and understand spoken communications via remote communication tools (e.g., phone, video conferencing). 
• Prolonged periods of looking at a computer screen and adjusting focus. 

EXPECTED HOURS OF WORK 

• Standard business hours with required coordination across various global time zones. 

PHYSICAL DEMANDS: Remote- Regular use of hands and fingers to operate a computer keyboard, mouse, and other office equipment. Regular, repetitive movements such as typing, mouse movements, and scrolling. Ability to hear and understand spoken communications, both in person and via remote communication tools (e.g., phone, video conferencing). Ability to see and read computer screens and printed documents, as well as adjust focus. This includes prolonged periods of looking at a computer screen.  

WORK ENVIRONMENT: Remote (Fixed Term Contract position)

EXPECTED HOURS OF WORK: 40 hours per week; regular business hours 

TRAVEL: None 

ADA Statement 

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

EEO/AA Statement 

New Era Technology provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, national origin, religion, pregnancy, marital status, gender identity, age, physical or mental disability, or covered veteran status.  

In addition to federal law requirements, New Era Technology complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy

About the Role

The People Partner is responsible for supporting HR activities and acting as a key point of contact for HR matters within Inside Sales organization. This role supports the implementation of people strategies, ensures compliance with local labor laws and internal policies, and assists with the execution of global HR initiatives on a country-specific level. The position requires a good understanding of the local employment landscape and experience supporting HR processes in a business environment. The People Partner will collaborate closely with others HR Business Partner  to ensure alignment and consistency in HR practices.

What You’ll Do

•  Local Labor Legislation & Compliance Advise managers and team leads on Romania labor laws, employment regulations, and internal policies to ensure legal compliance. Support the implementation of HR policies and procedures at the country level. Stay up to date with changes in local labor law and support the company’s compliance with statutory provisions. Assist with employee relations cases and investigations, ensuring fair and consistent resolution. 
• Support for People Managers Assist people managers with employee life-cycle activities (e.g., compensation reviews, performance evaluations, hiring, and data management). Help coordinate relocation activities when needed. Support the rollout of global People & Culture programs and initiatives . Contribute to employee engagement and workplace satisfaction initiatives. Monitor and report on basic HR metrics, trends, and risks relevant to the country. 
• Collaboration Work closely and collaboratively with other HR Business Partner  to ensure consistent application of HR policies, share knowledge and best practices, and coordinate on HR projects and initiatives

What You’ll Bring

• Bachelor’s degree in Human Resources, Business, or a related field (HR certification or relevant postgraduate qualification is a plus)
• Good knowledge of local labor law and HR best practices 
• Strong communication and problem-solving skills
• Experience supporting managers and employees in HR matters
•  Attention to detail and accuracy in execution
• Previous experience in a multinational or matrixed company is an advantage
• Fluent in English 

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

#LI-IN1

About the Role

The Inside Channel Manager is responsible for managing and driving business results of select Veeam partners. The ICM has overall ownership of sustainable growth within partners, including revenue, relationship, investment, and commitment. The ICM will provide advice and assistance to Veeam Pro Partners on all licensing, product, sales and technical requirements. They will also work closely with their partners to help identify new revenue opportunities.

What You’ll Do

• Achieving revenue targets and goals for the territory
• Reinforces sales & technical knowledge of the partner
• Builds and maintains lasting relationships with key roles within a partner account
• Develops, negotiates and tracks joint Action Plans with the partner
• Discovers partner’s pipeline and keeps it updated from partner side
• Keeps partners up-to-date on Veeam news and promos
• Checks compliance with ProPartner Program requirements and drives the upgrade of the partner level.
• Develops a solid working knowledge of Veeam Software products and the benefits they provide to potential and existing partners.
• Provides support to partners including help with licensing and technical issues related to Veeam products.
• Provides support to qualified prospects and customers including follow up, product information, quotations and closures
• Provides forecasting and account opportunity as needed
• Updates and maintains partner accounts in Veeam CRM system
• Ensure pipeline coverage and follow-up (for resell and cloud projects) 

What You’ll Bring

• Professional in English
• 2+ years experience selling software velocity/high volume sales
• Bachelor’s Degree preferred (a combination of education and experience will be considered)
• Ability to find approach to different types of persons in order to establish positive and lasting relationships.
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Ability to adapt to changes in roles and responsibilities
• Understands channel community, industry, and market 

What You`ll Get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

#LI-AP1

About the Role

The Account Executive collaborates with our channel sales team and partners, selling the company's products and services within an assigned territory via the telephone. Prospects, builds relationships, and closes sales. May utilize e-mail and other electronic sales techniques in support of the calling effort. 

What You’ll Do

• Generates sales within assigned territory 
• Drives key business and technical benefits mapped to the end user requirements from partner deal registrations, qualified opportunities and lead generation lists; cold calling as needed 
• Coordinates sales activities with partners and resellers to identify and close new business 
• Maximizes coverage within the defined region and penetrates organizations with Veeam products 
• Provides forecasting and account opportunity as needed 
• Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas 
• Teams up with channel sales and system engineers sales the territory on planning and execution 
• Updates and maintains the Veeam CRM system (salesforce.com) 

What You’ll Bring

• Proficient level of English 
• Proven B2B sales experience is preferred 
• Bachelor’s Degree preferred (a combination of education and experience will be considered) 
• Experience driving the sales process across internal and external teams (channel, engineering, marketing, field) 
• Ability to find approach to different types of persons in order to establish positive and lasting relationships 
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter 
• Ability to adapt to changes in roles and responsibilities 
• Exceptional written communications and electronic correspondence skills, with knowledge of basic business research tools 
• Exceptional verbal communication skills and ability to relay information to potential customers in English 
• Salesforce.com is a plus 
• Proficiency in MSOffice based automation tools (Excel, Outlook, etc) 
• Strong interest and passion for technology innovation and the industry 

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-CT1

About the Role

The Customer Success Representative (Named Accounts) is responsible for the renewal of customer maintenance contracts in their assigned territory/segment; this includes providing quotes directly to customers and/or their assigned channel partners. The Customer Success Representative is responsible for ensuring the best customer experience as well as customer retention, with the customer success being number one objective. The Customer Success Representative is also responsible for upselling customers to premium services and for identifying opportunities for add-on sales of Veeam products. This position is focused on driving revenue bookings and overachieving quotas through retaining customers. 

What You’ll Do

• Responsible for overachieving Quota tied to territory Renewal and Expansion goals
• Effectively manages Annual pipeline, by reaching out to customers 9 months or more before support expiration to perform customer's technical environment health check, and proactively provide support to customers to ensure full product and feature adoption
• Proactive engagement with customers with the goal to educate customers of new product features, additional products, tie it to the business outcomes, close renewals and grow account by selling and closing Upgrades and New Licenses \
• Understand who the stake holders at the customer and at partner, what matters to them, and work backwards.
• Cold call customers with lapsed support, with the goal to reactivate support.
• Work cross functionally with Deal Desk, Legal Department, Sales and others to prepare Enterprise Renewals Agreements, Special Terms, Create NSQ’s
• Clearly communicate and sell complicated offers, internally and externally
• Effectively negotiate Renewals offers at the CxO level
• Accurate forecasting, business analysis and sharing insights  
• Assisting customers with whatever is needed to ensure customer success, including but not limited to: 
  o Licensing Transfers (opening license cases, walking customer through the process, following up to ensure satisfactory resultion)
  o Customer Support Ticket Assistance (Educating customers on how to open support tickets, Escalate support cases through prescribed processes, follow up to ensure support ticket is resolved to customer satisfaction)
• Ensure appropriate support to Veeam’s channel partners, to successfully close renewal and additional licenses
• Accurate and timely records all activities on customer/partner record in Veeam's customer relationship management system (SalesForce.com)
• Impeccable Salesforce hygiene
• Manages inbound Renewal inquiries though different Renewals portals
• Prioritize workload in order to meet all KPIs, goals and objectives.
• Meet Daily/Weekly SLAs and maintain high Customer Satisfaction ratings

What You’ll Bring

• Minimum of 2 years relevant work experience is one or more of the following: Sales, Account Management, Customer Success Account Management, Renewals, Account Management
• English and Russian Advanced level 
• Proven track record of overachievement of quota and KPIs
• Experienced with providing consulting or support to large scale, enterprise level accounts with technically complex configurations and high volumes of transactions/load
• Ability to effectively lead efforts to handle complex customer requests and escalations within a multi-functional team
• Good communication skills with demonstrated ability to effectively communicate and influence at all levels of an organization, including executive level
• Exceptional organizational skills with the proven ability to prioritize and multi-task to meet deadlines and quotas
• Ability to work in a semi-autonomous and fast-paced environment
• High-energy, motivated self-starter prepared to handle high number of email communications and out-bound telephone calls
• Experience compiling, querying, analyzing and reporting data
• Proficiency with SalesForce.com
• Understanding of the technology

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

About the Role

The Customer Success Representative (Velocity Accounts) is responsible for the renewal of customer maintenance contracts in their assigned territory/segment; this includes providing quotes directly to customers and/or their assigned channel partners.  The Customer Success Representative is responsible for ensuring the best customer experience as well as customer retention, with the customer success being number one objective. The Customer Success Representative is also responsible for upselling customers to premium services and for identifying opportunities for add-on sales of Veeam products. This position is focused on driving revenue bookings and overachieving quotas through retaining customers.

What You’ll Do

• Responsible for overachieving Quota tied to territory Renewal and Expansion goals
• Effectively manages renewal and ensures growth of all contracts in assigned territory
• Removes any obstacles to renewal and goes above and beyond to ensure customer retention and satisfaction
• Proactively monitors the funnel of expiring agreements, executes actions in timely manner to ensure the continuation of assigned customers on maintenance agreements
• Provides timely proposals and quotes as requested pursuant to terms of customer and/or partner agreements
• Efficiently handles customer and partner inquiries related to quotes, pricing, co-terming, up-selling and reinstatement of maintenance contracts
• Cold call customers with lapsed support, with the goal to reactivate support.
• Work cross functionally with Sales and others to ensure customer retention, prepare NSQ's
• Positively interacts and collaborates with customers, Veeam partners, and Veeam associates
• Identifies and pursues maintenance reinstatement opportunities
• Assists in negotiation of maintenance agreements
• Accurately records all activities on customer/partner record in Veeam's customer relationship management system (SalesForce.com)
• Overachieves target quota
• Focuses on customer retention, renewal rate, and high velocity selling with special attention to maximizing revenue generation with our Velocity customer base
• Ensure appropriate support to Veeam’s channel partners, to successfully close renewal and additional licenses
• Impeccable Salesforce hygiene
• Manages inbound Renewal inquiries though different Renewals portals
• Prioritize workload in order to meet all KPIs, goals and objectives.
• Meet Daily/Weekly SLAs & maintain high Customer Satisfaction ratings
• Other duties, as assigned

What You'll Bring:

• Bachelor’s Degree required (a combination of education and experience will be considered)
• English Advanced
• French Advanced 
• Superb customer service skills are required
• Exceptional organizational skills with the proven ability to prioritize and multi-task to meet deadlines and quotas
• Ability to work in a semi-autonomous and fast-paced environment
• High-energy, motivated self-starter prepared to handle high number of email communications and out-bound telephone calls
• Experience compiling, querying, analyzing and reporting data
• Proficiency with SalesForce.com is desirable
• Basic knowledge of virtualization industry and the ability to relay information to the partner community

What You'll Get:

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

About the Role

We are looking for an experienced Salesforce Engineering Manager to lead a team of Salesforce engineers delivering scalable, secure, and business‑critical Salesforce solutions. This role combines people leadership, delivery management, and technical oversight, and is ideal for a leader who enjoys growing engineers while driving predictable execution. 

You will partner closely with internal team members and other stakeholders to ensure our Salesforce platform continues to evolve in support of Veeam’s global growth. 

What You’ll Do

• Mentor and manage a team of Salesforce engineers through regular 1:1s, feedback, and coaching 
• Support career growth and performance, fostering a collaborative, inclusive, high-trust team culture 
• Optimize delivery for Salesforce initiatives across Salesforce ecosystem, managing risks, dependencies, capacity, and stakeholder communication 
• Guide technical approach for your team, enabling engineers to deliver consistent value 
• Drive engineering best practices (quality, testing, security, scalability), reducing technical debt and improving CI/CD and releases 
• Use data and metrics to improve predictability, quality, and team effectiveness 
• Continuously improve engineering workflows and development practices 

What You’ll Bring

• 6+ years of experience in Salesforce or enterprise software engineering 
• 1+ years of experience leading or managing engineers 
• Strong knowledge of the Salesforce platform, including Apex, Lightning Web Components, Flow, and integrations 
• Experience delivering Salesforce solutions in complex, enterprise environments 
• Strong communication and collaboration skills with technical and non‑technical partners 

Bonus Skills

• Experience working in multi‑org Salesforce environments 
• Familiarity with regulated or compliance‑aware deployment models 
• Experience modernizing or re‑platforming Salesforce implementations 
• Experience working with distributed or global teams 

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of the Czech Republic, Veeam reserves the right to decline the application for this position.#LI-Remote
#LI-JS4

About the Role

The Customer Success Representative (Velocity Accounts) is responsible for the renewal of customer maintenance contracts in their assigned territory/segment; this includes providing quotes directly to customers and/or their assigned channel partners.  The Customer Success Representative is responsible for ensuring the best customer experience as well as customer retention, with the customer success being number one objective. The Customer Success Representative is also responsible for upselling customers to premium services and for identifying opportunities for add-on sales of Veeam products. This position is focused on driving revenue bookings and overachieving quotas through retaining customers.

What You’ll Do

• Responsible for overachieving Quota tied to territory Renewal and Expansion goals
• Effectively manages renewal and ensures growth of all contracts in assigned territory
• Removes any obstacles to renewal and goes above and beyond to ensure customer retention and satisfaction
• Proactively monitors the funnel of expiring agreements, executes actions in timely manner to ensure the continuation of assigned customers on maintenance agreements
• Provides timely proposals and quotes as requested pursuant to terms of customer and/or partner agreements
• Efficiently handles customer and partner inquiries related to quotes, pricing, co-terming, up-selling and reinstatement of maintenance contracts
• Cold call customers with lapsed support, with the goal to reactivate support.
• Work cross functionally with Sales and others to ensure customer retention, prepare NSQ's
• Positively interacts and collaborates with customers, Veeam partners, and Veeam associates
• Identifies and pursues maintenance reinstatement opportunities
• Assists in negotiation of maintenance agreements
• Accurately records all activities on customer/partner record in Veeam's customer relationship management system (SalesForce.com)
• Overachieves target quota
• Focuses on customer retention, renewal rate, and high velocity selling with special attention to maximizing revenue generation with our Velocity customer base
• Ensure appropriate support to Veeam’s channel partners, to successfully close renewal and additional licenses
• Impeccable Salesforce hygiene
• Manages inbound Renewal inquiries though different Renewals portals
• Prioritize workload in order to meet all KPIs, goals and objectives.
• Meet Daily/Weekly SLAs & maintain high Customer Satisfaction ratings
• Other duties, as assigned

What You'll Bring:

• Bachelor’s Degree required (a combination of education and experience will be considered)
• English Advanced
• German Advanced 
• Superb customer service skills are required
• Exceptional organizational skills with the proven ability to prioritize and multi-task to meet deadlines and quotas
• Ability to work in a semi-autonomous and fast-paced environment
• High-energy, motivated self-starter prepared to handle high number of email communications and out-bound telephone calls
• Experience compiling, querying, analyzing and reporting data
• Proficiency with SalesForce.com is desirable
• Basic knowledge of virtualization industry and the ability to relay information to the partner community

What You'll Get:

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

About the Role 

We are looking for an Application Administrator to join our team. Application Administrator is a key role in the Enterprise Applications team under the Corporate Technology umbrella. In this role, you will work closely with team members across functions to optimize and enhance key SaaS applications. You will collaborate with business and IT stakeholders to deliver robust solutions, streamline processes, and enable automation that supports our ongoing digital transformation. Your responsibilities will include configuring and maintaining SaaS platforms, ensuring security and compliance, and driving continuous improvement in our application management practices.

This position calls for strong technical skills, a commitment to cross-functional teamwork, and the ability to translate business needs into scalable system solutions.

What You’ll Do

• Serve as the subject matter expert (SME) for assigned SaaS applications and integrations
  
• Manage application lifecycle, including provisioning, configuration, maintenance, and decommissioning 
  
• Design and implement automation for user management, reporting, and data synchronization
  
• Ensure compliance with internal security, access management, and audit standards
  
• Troubleshoot and resolve complex incidents escalated from Administrators 1–2 levels
  
• Document system configurations, workflows, and technical procedures
  
• Partner with Security and IT teams to enhance SSO, MFA, and data protection measures
  

What You’ll Bring

• At least 3+ years of experience in SaaS application administration or enterprise IT systems management 
  
• Minimum 2 years of hands‑on experience in Tier 2 (L2) technical support within an enterprise environment 
• Degree in computer science, information systems, or relevant field
• In-depth knowledge of SaaS and cloud platforms (Microsoft 365, Atlassian suite, ServiceNow, Zoom, Slack, etc.)
• Experience with SSO/MFA integration (Okta, Azure AD, or similar identity providers)
  
• Proficiency in automation and scripting (PowerShell, Python, or API-based workflows)
• Experience working with ticketing systems like ServiceNow or Jira, and familiarity with ITSM best practices, including the ITIL framework
  
• English proficiency sufficient to communicate with international teams

Bonus Skills

• Experience integrating SaaS tools with enterprise systems, such as CRM or IAM platforms
• Understanding of data security, compliance, and access governance principles
• Familiarity with AI-powered productivity and automation tools, including Microsoft Copilot, ChatGPT, or similar solutions

What You’ll Get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AS6

#LI-REMOTE

About the role

The Associate Account Executive, Commercial Inside Sales collaborates with our channel sales team and partners, selling the company's products and services within an assigned territory via the telephone. Prospects, builds relationships, and closes sales. May utilize e-mail and other electronic sales techniques in support of the calling effort.

What you'll do

• Generates sales within assigned territory (ACH)
• Drives key business and technical benefits mapped to the end user requirements from partner deal registrations, qualified opportunities and lead generation lists; cold calling as needed
• Coordinates sales activities with partners and resellers to identify and close new business
• Maximizes coverage within the defined region and penetrates organizations with Veeam products
• Provides forecasting and account opportunity as needed
• Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas
• Teams up with channel sales and system engineers sales the territory on planning and execution
• Updates and maintains the Veeam CRM system (salesforce.com)

What you'll bring

• Proven B2B sales experience is preferred
• Bachelor’s Degree preferred (a combination of education and experience will be considered)
• Experience driving the sales process across internal and external teams (channel, engineering, marketing, field)
• Ability to find approach to different types of persons in order to establish positive and lasting relationships
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Ability to adapt to changes in roles and responsibilities
• Exceptional written communications and electronic correspondence skills, with knowledge of basic business research tools
• Exceptional verbal communication skills and ability to relay information to potential customers in English & German
• Salesforce.com is a plus
• Proficiency in MSOffice based automation tools (Excel, Outlook, etc)
• Strong interest and passion for technology innovation and the industry

What you'll get

• 26 paid days off annually, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Paid parental, maternity, and paternity leave
• Fully covered family medical plan, dental, rehab, and vaccinations
• Life, critical illness, and disability insurance
• Employer pension contribution via PPK
• Monthly Edenred allowance of 450 PLN for meals
• MultiSport card fully covered by Veeam, giving access to sports facilities nationwide
• Up to 12 free therapy sessions annually, plus legal and financial advice
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Poland, Veeam reserves the right to decline the application for this position.

#LI-AF1

About the role

The Associate Account Executive, Commercial Inside Sales collaborates with our channel sales team and partners, selling the company's products and services within an assigned territory via the telephone. Prospects, builds relationships, and closes sales. May utilize e-mail and other electronic sales techniques in support of the calling effort.

What you'll do

• Generates sales within assigned territory (ACH)
• Drives key business and technical benefits mapped to the end user requirements from partner deal registrations, qualified opportunities and lead generation lists; cold calling as needed
• Coordinates sales activities with partners and resellers to identify and close new business
• Maximizes coverage within the defined region and penetrates organizations with Veeam products
• Provides forecasting and account opportunity as needed
• Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas
• Teams up with channel sales and system engineers sales the territory on planning and execution
• Updates and maintains the Veeam CRM system (salesforce.com)

What you'll bring

• Proven B2B sales experience is preferred
• Bachelor’s Degree preferred (a combination of education and experience will be considered)
• Experience driving the sales process across internal and external teams (channel, engineering, marketing, field)
• Ability to find approach to different types of persons in order to establish positive and lasting relationships
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Ability to adapt to changes in roles and responsibilities
• Exceptional written communications and electronic correspondence skills, with knowledge of basic business research tools
• Exceptional verbal communication skills and ability to relay information to potential customers in English & German
• Salesforce.com is a plus
• Proficiency in MSOffice based automation tools (Excel, Outlook, etc)
• Strong interest and passion for technology innovation and the industry

What you'll get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AF1

About the role

The Associate Account Executive, Commercial Inside Sales collaborates with our channel sales team and partners, selling the company's products and services within an assigned territory via the telephone. Prospects, builds relationships, and closes sales. May utilize e-mail and other electronic sales techniques in support of the calling effort.

What you'll do

• Generates sales within assigned territory 
• Drives key business and technical benefits mapped to the end user requirements from partner deal registrations, qualified opportunities and lead generation lists; cold calling as needed
• Coordinates sales activities with partners and resellers to identify and close new business
• Maximizes coverage within the defined region and penetrates organizations with Veeam products
• Provides forecasting and account opportunity as needed
• Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas
• Teams up with channel sales and system engineers sales the territory on planning and execution
• Updates and maintains the Veeam CRM system (salesforce.com)

What you'll bring

• Proven B2B sales experience is preferred
• Proficient Turkish and English level
• Bachelor’s Degree preferred (a combination of education and experience will be considered)
• Experience driving the sales process across internal and external teams (channel, engineering, marketing, field)
• Ability to find approach to different types of persons in order to establish positive and lasting relationships
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Ability to adapt to changes in roles and responsibilities
• Exceptional written communications and electronic correspondence skills, with knowledge of basic business research tools
• Exceptional verbal communication skills and ability to relay information to potential customers in English & Turkish
• Salesforce.com is a plus
• Proficiency in MSOffice based automation tools (Excel, Outlook, etc)
• Strong interest and passion for technology innovation and the industry

What you'll get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-CT1

SDR for Strategic Accounts works alongside Veeam Account Executives to expand Veeam reach in existing Strategic accounts as well as net new prospects. 

SDRs qualify marketing-generated demand, which is demonstrated by engagement with marketing campaigns, specific actions, and meeting the scoring threshold. These initial marketing interactions are used as starting points to identify and engage other members of the buying group in an outbound effort to further validate buying signals and qualify the potential opportunity. 

What You’ll Do

• Generate new demand (e.g., opportunities with buying group members attached) for the sales organization to pursue.
• Qualify marketing-generated demand against established criteria before passing a qualified opportunity to the account executives. 
• Discover, validate, and reach out to additional personas or members of a buying group that may be involved in the buying decision and share this with sales.
• Nurture predetermined groups of prospects for account executives by using multiple touch tactics or cadences to foster meaningful interactions and determine the level of interest for potential opportunities.
• Comply with all demand management-related service-level agreements.
• Track and manage account info, prospecting, qualification, and nurture activities, in the company’s CRM (Salesforce).
• Allocate cadence workflows to all key players in opportunities and using Salesforce queue to manage daily outreach which includes outbound calls, voicemails, social outreach and emails.
• Build and drive tight collaboration with aligned sales teams.
• Reach and have meaningful, productive conversations with individuals representing the buyer personas targeted by the organization.
• Coordinates sales activities within the expanded Veeam Team.
• Develops and maintains a solid working knowledge of Veeam Software and related products and the benefits they provide to potential prospects.
• Meet identified monthly KPIs (example: # signals converted to sales qualified opportunity, #prospecting opportunities created, number of meetings set up for sellers).
• Participate in call out days and events.
• Participate in ongoing enablement around product releases, marketing updates, sales methodology and customer buying behaviors.  

What You’ll Bring

• 2 years plus experience in similar role 
• Bachelor’s Degree or a combination of education and experience will be considered 
• Fluent level of English & Hebrew
• Previous sales experience, ideally of high-tech products/services, is a plus  
• Outbound calling and/or Revenue Development Representative experience is a plus 
• Technical education and technology understanding of storage backup, cloud backup and the key manufacturers in the industry that Veeam works with is preferred. 
• Ability to multi-task, prioritize, and manage time effectively. 
• Ability to adapt to changes in roles and responsibilities. 
• Social medias and social selling best practices 
• Collaboration across internal teams to ensure actionable results. 
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter. 
• Knowledge of basic business research tools (LinkedIn, Google, Salesforce or similar CRM, Hoovers) 
• Excellent correspondence skills (Outlook, Instant Messaging, and over the phone) 
• Exceptional verbal and written communication skills

What You’ll Get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares;
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support;
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform;
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement;
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning;

#LI-JB1

About the Role

We are looking for an experienced Salesforce Engineering Manager to lead a team of Salesforce engineers delivering scalable, secure, and business‑critical Salesforce solutions. This role combines people leadership, delivery management, and technical oversight, and is ideal for a leader who enjoys growing engineers while driving predictable execution. 

You will partner closely with internal team members and other stakeholders to ensure our Salesforce platform continues to evolve in support of Veeam’s global growth. 

What You’ll Do

• Mentor and manage a team of Salesforce engineers through regular 1:1s, feedback, and coaching 
• Support career growth and performance, fostering a collaborative, inclusive, high-trust team culture 
• Optimize delivery for Salesforce initiatives across Salesforce ecosystem, managing risks, dependencies, capacity, and stakeholder communication 
• Guide technical approach for your team, enabling engineers to deliver consistent value 
• Drive engineering best practices (quality, testing, security, scalability), reducing technical debt and improving CI/CD and releases 
• Use data and metrics to improve predictability, quality, and team effectiveness 
• Continuously improve engineering workflows and development practices 

What You’ll Bring

• 6+ years of experience in Salesforce or enterprise software engineering 
• 1+ years of experience leading or managing engineers 
• Strong knowledge of the Salesforce platform, including Apex, Lightning Web Components, Flow, and integrations 
• Experience delivering Salesforce solutions in complex, enterprise environments 
• Strong communication and collaboration skills with technical and non‑technical partners 

Bonus Skills

• Experience working in multi‑org Salesforce environments 
• Familiarity with regulated or compliance‑aware deployment models 
• Experience modernizing or re‑platforming Salesforce implementations 
• Experience working with distributed or global teams 

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of the Romania, Veeam reserves the right to decline the application for this position.#LI-Remote
#LI-JS4

About the Role

SDR for Strategic Accounts works alongside Veeam Account Executives to expand Veeam reach in existing Strategic accounts as well as net new prospects. 

SDRs qualify marketing-generated demand, which is demonstrated by engagement with marketing campaigns, specific actions, and meeting the scoring threshold. These initial marketing interactions are used as starting points to identify and engage other members of the buying group in an outbound effort to further validate buying signals and qualify the potential opportunity. 

What You’ll Do

• Generate new demand (e.g., opportunities with buying group members attached) for the sales organization to pursue.
• Qualify marketing-generated demand against established criteria before passing a qualified opportunity to the account executives. 
• Discover, validate, and reach out to additional personas or members of a buying group that may be involved in the buying decision and share this with sales.
• Nurture predetermined groups of prospects for account executives by using multiple touch tactics or cadences to foster meaningful interactions and determine the level of interest for potential opportunities.
• Comply with all demand management-related service-level agreements.
• Track and manage account info, prospecting, qualification, and nurture activities, in the company’s CRM (Salesforce).
• Allocate cadence workflows to all key players in opportunities and using Salesforce queue to manage daily outreach which includes outbound calls, voicemails, social outreach and emails.
• Build and drive tight collaboration with aligned sales teams.
• Reach and have meaningful, productive conversations with individuals representing the buyer personas targeted by the organization.
• Coordinates sales activities within the expanded Veeam Team.
• Develops and maintains a solid working knowledge of Veeam Software and related products and the benefits they provide to potential prospects.
• Meet identified monthly KPIs (example: # signals converted to sales qualified opportunity, #prospecting opportunities created, number of meetings set up for sellers).
• Participate in call out days and events.
• Participate in ongoing enablement around product releases, marketing updates, sales methodology and customer buying behaviors.  

What You’ll Bring

• 2 years plus experience in similar role 
• Bachelor’s Degree or a combination of education and experience will be considered 
• Fluent level of English and German
• Previous sales experience, ideally of high-tech products/services, is a plus  
• Outbound calling and/or Revenue Development Representative experience is a plus 
• Technical education and technology understanding of storage backup, cloud backup and the key manufacturers in the industry that Veeam works with is preferred. 
• Ability to multi-task, prioritize, and manage time effectively. 
• Ability to adapt to changes in roles and responsibilities. 
• Social medias and social selling best practices 
• Collaboration across internal teams to ensure actionable results. 
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter. 
• Knowledge of basic business research tools (LinkedIn, Google, Salesforce or similar CRM, Hoovers) 
• Excellent correspondence skills (Outlook, Instant Messaging, and over the phone) 
• Exceptional verbal and written communication skills

What You’ll Get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

#LI-CT1

About the Role

SDR for Strategic Accounts works alongside Veeam Account Executives to expand Veeam reach in existing Strategic accounts as well as net new prospects. 

SDRs qualify marketing-generated demand, which is demonstrated by engagement with marketing campaigns, specific actions, and meeting the scoring threshold. These initial marketing interactions are used as starting points to identify and engage other members of the buying group in an outbound effort to further validate buying signals and qualify the potential opportunity. 

What You’ll Do

• Generate new demand (e.g., opportunities with buying group members attached) for the sales organization to pursue.
• Qualify marketing-generated demand against established criteria before passing a qualified opportunity to the account executives. 
• Discover, validate, and reach out to additional personas or members of a buying group that may be involved in the buying decision and share this with sales.
• Nurture predetermined groups of prospects for account executives by using multiple touch tactics or cadences to foster meaningful interactions and determine the level of interest for potential opportunities.
• Comply with all demand management-related service-level agreements.
• Track and manage account info, prospecting, qualification, and nurture activities, in the company’s CRM (Salesforce).
• Allocate cadence workflows to all key players in opportunities and using Salesforce queue to manage daily outreach which includes outbound calls, voicemails, social outreach and emails.
• Build and drive tight collaboration with aligned sales teams.
• Reach and have meaningful, productive conversations with individuals representing the buyer personas targeted by the organization.
• Coordinates sales activities within the expanded Veeam Team.
• Develops and maintains a solid working knowledge of Veeam Software and related products and the benefits they provide to potential prospects.
• Meet identified monthly KPIs (example: # signals converted to sales qualified opportunity, #prospecting opportunities created, number of meetings set up for sellers).
• Participate in call out days and events.
• Participate in ongoing enablement around product releases, marketing updates, sales methodology and customer buying behaviors.  

What You’ll Bring

• 2 years plus experience in similar role 
• Bachelor’s Degree or a combination of education and experience will be considered 
• Fluent level of English
• Previous sales experience, ideally of high-tech products/services, is a plus  
• Outbound calling and/or Revenue Development Representative experience is a plus 
• Technical education and technology understanding of storage backup, cloud backup and the key manufacturers in the industry that Veeam works with is preferred. 
• Ability to multi-task, prioritize, and manage time effectively. 
• Ability to adapt to changes in roles and responsibilities. 
• Social medias and social selling best practices 
• Collaboration across internal teams to ensure actionable results. 
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter. 
• Knowledge of basic business research tools (LinkedIn, Google, Salesforce or similar CRM, Hoovers) 
• Excellent correspondence skills (Outlook, Instant Messaging, and over the phone) 
• Exceptional verbal and written communication skills

What You’ll Get

• 21 annual vacation days, additional days based on tenure, plus 4 global VeeaMe Days for self-care
• Private health, dental, and vision insurance for employees and dependents
• Mental health support with up to 12 free therapy sessions
• Private hospital coverage for planned and emergency care
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life, critical illness, and disability insurance
• One paid volunteer day annually through Veeam Cares
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program

#LI-AP1

About the Role

Technical Customer Support is our customers’ “hotline.” This is a department that has revolutionized the way we think about technical support. They face the challenging reality of one-on-one support and leave our customers with a positive impression, providing invaluable feedback to developers and testers.

We are now looking for Virtualization Backup Engineer (French speaker).

The Veeam Backup and Replication (VBR) is a reliable solution that lets us verify the recoverability of backups, recover instantly, and test upgrades in an isolated environment before putting them in production. The VBR technical support engineer is a trusted role providing technical assistance to fellow IT Professionals, using broad and in-depth troubleshooting skills and product knowledge to solve challenging technical issues.

What You’ll Do

• Performing troubleshooting and analysis, including log file investigation
• Acting as a technical focal point in relationships to fellow IT Professionals
• Taking ownership of the customer problem or issue from the beginning of a support case through resolution, troubleshooting on our end (in Veeam) as well as in 3rd party components from Microsoft and Vmware, checking if the issue is known or unknown if it’s a defect if it’s caused by misconfiguration, correcting it as break/fix scenario and educating the customer by explaining for the process and interaction works
• Documenting of all customer interactions accurately and within SLA in our CRM tool

What You’ll Bring

• Fluent French & English (reading/writing/speaking)
• Advanced user or administrative level with the following areas: Windows Server 2016 / 2019 / 2022 / 2025, Windows 10 / 11
• Practical knowledge of TCP/IP (OS, firewalls configuration) and networking configuration/troubleshooting (NAT, ports, DHCP, DNS)
• UNIX and/or Linux knowledge, VMware ESX(i), Microsoft Hyper-V, Microsoft Exchange server administration, DataBase engines (SQL/Oracle)
• Ability to quickly learn, understand and explain technical information
• Ability and desire to take ownership of client issues through resolution
• Excellent time management skills
• Ability to work in a fast-paced environment

What You’ll Get

• 26 paid days off annually, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Paid parental, maternity, and paternity leave
• Fully covered family medical plan, dental, rehab, and vaccinations
• Life, critical illness, and disability insurance
• Employer pension contribution via PPK
• Monthly Edenred allowance of 450 PLN for meals
• MultiSport card fully covered by Veeam, giving access to sports facilities nationwide
• Up to 12 free therapy sessions annually, plus legal and financial advice
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Poland, Veeam reserves the right to decline the application for this position.

#LI-REMOTE

About the Role

Technical Customer Support is our customers’ “hotline.” This is a department that has revolutionized the way we think about technical support. They face the challenging reality of one-on-one support and leave our customers with a positive impression, providing invaluable feedback to developers and testers.

We are now looking for Virtualization Backup Engineer (French speaker).

The Veeam Backup and Replication (VBR) is a reliable solution that lets us verify the recoverability of backups, recover instantly, and test upgrades in an isolated environment before putting them in production. The VBR technical support engineer is a trusted role providing technical assistance to fellow IT Professionals, using broad and in-depth troubleshooting skills and product knowledge to solve challenging technical issues.

What You’ll Do

• Performing troubleshooting and analysis, including log file investigation
• Acting as a technical focal point in relationships to fellow IT Professionals
• Taking ownership of the customer problem or issue from the beginning of a support case through resolution, troubleshooting on our end (in Veeam) as well as in 3rd party components from Microsoft and Vmware, checking if the issue is known or unknown if it’s a defect if it’s caused by misconfiguration, correcting it as break/fix scenario and educating the customer by explaining for the process and interaction works
• Documenting of all customer interactions accurately and within SLA in our CRM tool

What You’ll Bring

• Fluent French & English (reading/writing/speaking)
• Advanced user or administrative level with the following areas: Windows Server 2016 / 2019 / 2022 / 2025, Windows 10 / 11
• Practical knowledge of TCP/IP (OS, firewalls configuration) and networking configuration/troubleshooting (NAT, ports, DHCP, DNS)
• As a plus, UNIX and/or Linux knowledge, VMware ESX(i), Microsoft Hyper-V, Microsoft Exchange server administration, DataBase engines (SQL/Oracle)
• Ability to quickly learn, understand and explain technical information
• Ability and desire to take ownership of client issues through resolution
• Excellent time management skills
• Ability to work in a fast-paced environment

What You’ll Get 

• 25 vacation days, 4 sick days, 21 paid medical leave days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Premium private medical insurance for employees and dependents
• Daily meal vouchers for restaurants and groceries (180 CZK per working day)
• Flexible cafeteria platform with thousands of lifestyle benefit options
• Multisport Card for gym and wellness, with family add-on options
• Annual public transport reimbursement up to a set limit
• Corporate mobile plan with optional family tariff
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Czech Republic, Veeam reserves the right to decline the application for this position.

#Li-Remote

About the Role

Technical Customer Support is our customers’ “hotline.” This is a department that has revolutionized the way we think about technical support. They face the challenging reality of one-on-one support and leave our customers with a positive impression, providing invaluable feedback to developers and testers.

We are now looking for Virtualization Backup Engineer (French speaker).

The Veeam Backup and Replication (VBR) is a reliable solution that lets us verify the recoverability of backups, recover instantly, and test upgrades in an isolated environment before putting them in production. The VBR technical support engineer is a trusted role providing technical assistance to fellow IT Professionals, using broad and in-depth troubleshooting skills and product knowledge to solve challenging technical issues.

What You’ll Do

• Performing troubleshooting and analysis, including log file investigation
• Acting as a technical focal point in relationships to fellow IT Professionals
• Taking ownership of the customer problem or issue from the beginning of a support case through resolution, troubleshooting on our end (in Veeam) as well as in 3rd party components from Microsoft and Vmware, checking if the issue is known or unknown if it’s a defect if it’s caused by misconfiguration, correcting it as break/fix scenario and educating the customer by explaining for the process and interaction works
• Documenting of all customer interactions accurately and within SLA in our CRM tool

What You’ll Bring

• Fluent French & English (reading/writing/speaking)
• Advanced user or administrative level with the following areas: Windows Server 2016 / 2019 / 2022 / 2025, Windows 10 / 11
• Practical knowledge of TCP/IP (OS, firewalls configuration) and networking configuration/troubleshooting (NAT, ports, DHCP, DNS)
• As a plus, UNIX and/or Linux knowledge, VMware ESX(i), Microsoft Hyper-V, Microsoft Exchange server administration, DataBase engines (SQL/Oracle)
• Ability to quickly learn, understand and explain technical information
• Ability and desire to take ownership of client issues through resolution
• Excellent time management skills
• Ability to work in a fast-paced environment

What You’ll Get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position. 

#LI-REMOTE

About the role:

The Inside Sales Representative collaborates with our channel sales team and partners, selling the company's products and services within an assigned territory via the telephone. Prospects, builds relationships, and closes sales. May utilize e-mail and other electronic sales techniques in support of the calling effort.

What you'll do

• Generates sales within assigned territory 
• Drives key business and technical benefits mapped to the end user requirements from partner deal registrations, qualified opportunities and lead generation lists; cold calling as needed
• Coordinates sales activities with partners and resellers to identify and close new business
• Maximizes coverage within the defined region and penetrates organizations with Veeam products
• Provides forecasting and account opportunity as needed
• Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas
• Teams up with channel sales and system engineers sales the territory on planning and execution
• Updates and maintains the Veeam CRM system (salesforce.com)

What you'll bring

• Proven B2B sales experience is preferred
• Bachelor’s Degree preferred (a combination of education and experience will be considered)
• Advanced level of English 
• Advanced level of German
• Experience driving the sales process across internal and external teams (channel, engineering, marketing, field)
• Ability to find approach to different types of persons in order to establish positive and lasting relationships
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Ability to adapt to changes in roles and responsibilities
• Exceptional written communications and electronic correspondence skills, with knowledge of basic business research tools
• Exceptional verbal communication skills and ability to relay information to potential customers in English
• Salesforce.com is a plus
• Proficiency in MSOffice based automation tools (Excel, Outlook, etc)
• Strong interest and passion for technology innovation and the industry

What you'll get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

About the role:

The Inside Sales Representative collaborates with our channel sales team and partners, selling the company's products and services within an assigned territory via the telephone. Prospects, builds relationships, and closes sales. May utilize e-mail and other electronic sales techniques in support of the calling effort.

What you'll do

• Generates sales within assigned territory 
• Drives key business and technical benefits mapped to the end user requirements from partner deal registrations, qualified opportunities and lead generation lists; cold calling as needed
• Coordinates sales activities with partners and resellers to identify and close new business
• Maximizes coverage within the defined region and penetrates organizations with Veeam products
• Provides forecasting and account opportunity as needed
• Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas
• Teams up with channel sales and system engineers sales the territory on planning and execution
• Updates and maintains the Veeam CRM system (salesforce.com)

What you'll bring

• Proven B2B sales experience is preferred
• Bachelor’s Degree preferred (a combination of education and experience will be considered)
• Advanced level of English 
• Advanced level of German
• Experience driving the sales process across internal and external teams (channel, engineering, marketing, field)
• Ability to find approach to different types of persons in order to establish positive and lasting relationships
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Ability to adapt to changes in roles and responsibilities
• Exceptional written communications and electronic correspondence skills, with knowledge of basic business research tools
• Exceptional verbal communication skills and ability to relay information to potential customers in English
• Salesforce.com is a plus
• Proficiency in MSOffice based automation tools (Excel, Outlook, etc)
• Strong interest and passion for technology innovation and the industry

What you'll get

• 26 paid days off annually, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Paid parental, maternity, and paternity leave
• Fully covered family medical plan, dental, rehab, and vaccinations
• Life, critical illness, and disability insurance
• Employer pension contribution via PPK
• Monthly Edenred allowance of 450 PLN for meals
• MultiSport card fully covered by Veeam, giving access to sports facilities nationwide
• Up to 12 free therapy sessions annually, plus legal and financial advice
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Poland, Veeam reserves the right to decline the application for this position.

#LI-AG2

About the Role

This role focuses on planning, launching, and optimizing B2B digital campaigns across Paid Search, Paid Social, and Display channels to drive demand generation. You will manage agency partners, analyze performance data, and continuously improve ROI through testing and optimization. It requires a hands-on, data-driven marketer who can manage multiple campaigns while collaborating with stakeholders to align digital strategy with business goals.

What You’ll Do

• Develop and launch high-performance digital campaigns across Paid Search, Paid Social and Display channels
• Build media plans based on campaign briefs: channel selection, audience targeting and budget allocation
• Manage agency partner day-to-day: assign tasks, review performance reports and drive optimization
• Track, analyze and report on campaign performance; translate data into actionable insights for stakeholders
• Collaborate with campaign managers to align digital execution with demand generation goals
• Proactively identify optimization opportunities and propose tests to improve ROI
• Manage multiple programs simultaneously and ensure consistent delivery across all active campaigns

What You’ll Bring

• 3+ years of hands-on experience running paid campaigns in Google Ads, Microsoft Advertising, Meta, LinkedIn and Reddit
• Solid understanding of B2B digital advertising: keyword strategy, audience targeting, bidding and conversion tracking
• Experience with Google Analytics and platform-native reporting tools
• Ability to analyze performance data and make informed optimization decisions
• Excellent Microsoft Office skills
• Strong communication and stakeholder management skills — confident on calls, clear in writing
• Robust independent decision-making, organizational, planning and problem-solving skills
• Ability to work independently and within a team environment
• Proactive, organized and able to manage multiple workstreams independently
• English B2-C1 level — fluent spoken and written
• Experience with programmatic advertising or content syndication is a plus
• Higher education in Marketing, Communications or a related field

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 global VeeaMe Days for self-care
• Private health, dental, and vision insurance for employees and dependents
• Mental health support with up to 12 free therapy sessions
• Private hospital coverage for planned and emergency care
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life, critical illness, and disability insurance
• One paid volunteer day annually through Veeam Cares
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program

#LI-AP1

About the Role

The Associate Technical Success Manager, (Veeam Data Cloud) will be responsible for the outreach, onboarding, adoption, and enablement of multiple Veeam Data Cloud Workloads. They will achieve success by getting customers up and running quickly while ensuring that they have a smooth experience and access to the correct resources throughout their journey with Veeam. 

What You’ll Do

• Onboarding Guidance: Provide structured onboarding including personalized guidance, assisting customers to expediently protect their workloads Veeam Data Cloud solutions. 

• Engaging Stalled customers: Identifying and working with customers who purchased the product but aren’t maximizing the full use of their product to help ensure maximum customer ROI. 

• Accelerate Time to Value: Proactively work with customers to ensure they achieve their first key outcomes quickly, ensuring a positive initial experience. 

• Customer Satisfaction Management: Monitor and manage customer satisfaction throughout the onboarding journey, gathering feedback and addressing concerns or issues promptly. 

• Expansion: Identify any initial growth opportunities for existing and new Veeam solutions.  

• Risk Assessment: Identify and assess any initial risks to customer experience or adoption, and coordinate with internal teams to mitigate these risks quickly. 

• Resource Guidance: Guide both internal and external stakeholders to best practice resources, documentation, and support channels to ensure all requests are addressed efficiently. 

• Stakeholder Coordination: Ensure that all Veeam team activities that touch the customer are in alignment with the customer's business objectives and use cases so the full potential of their Veeam solution can be realized.  

• Flexibility: Other duties as required  

What You’ll Bring

• Prior customer or technical success related work experience is required, 2+ years preferred                                              
• Demonstrates patience, understanding and empathy in order to effectively manage conflict and concerns 
• Ability to adapt to changes in roles and responsibilities 
• Self starter with a passion for customer success 
• Strong understanding of Cloud and Hyperscaler technologies, SaaS offerings, Salesforce and Microsoft 365 environments
• Experience gathering and analyzing success metrics including current usage and key growth stats                                                                  
• Strong business acumen with experience in leading projects in a methodical and goal-oriented manner 
• Has general understanding of accompanying infrastructure that works with Veeam (Servers/Storage/Networking/etc.) 

  What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

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About the Role

This role is focused on supporting operational excellence across our post-sales organization. This role sits at the intersection of Renewals, Customer Success, Customer Support, and Professional Services, partnering closely with operational leaders to deliver programs that directly influence customer retention, expansion, and long-term value.

As a key program contributor, you will manage cross-functional initiatives from planning through execution—bringing structure, visibility, and coordination to high-impact work. This is a highly collaborative individual contributor role that requires strong organizational skills, clear communication, and the ability to work effectively with stakeholders across multiple functions.

What You’ll Do

• Manage end-to-end programs and projects within the post-sales organization, from planning through execution and successful delivery, ensuring alignment with organizational priorities and timelines
• Support initiatives that directly improve customer retention, renewals efficiency, and expansion outcomes in a SaaS business model
• Coordinate and align multiple post-sales functions—including Renewals, Customer Success, Customer Support, and Professional Services—to support execution of cross-functional programs
• Partner with stakeholders and operational teams to ensure alignment, track progress, and resolve execution challenges
• Translate business requirements into clear project plans, timelines, milestones, and stakeholder updates
• Support the definition and tracking of success metrics for projects and programs
• Identify process gaps, operational inefficiencies, and improvement opportunities across post-sales workflows, and support initiatives to address them
• Ensure consistent communication, documentation, and stakeholder visibility throughout the lifecycle of each initiative
• Support development of business cases for new initiatives, including gathering inputs, documenting expected outcomes, and tracking key assumptions
• Track program progress and support measurement of business outcomes after delivery
• Coordinate with upstream and downstream operational teams, including but not limited to: Sales Operations, Finance, and Corporate Technology, to support end-to-end operational continuity
• Maintain program documentation, timelines, and status reporting to ensure transparency and execution discipline

What You’ll Bring

•  3+ years of experience in program or project management, operations, or related roles, ideally supporting post-sales operations within a SaaS or technology-driven organization
• Experience supporting cross-functional initiatives involving multiple operational teams
• Advanced level of English

Bonus Skills

• Technical writing and project management experience.
• Experience with project management tools (Jira, Trello, Confluence).
• Builder mindset and excitement about creating something from nothing.
• Ability to partner with internal leaders and understand core business functions.
• Ability to solve complex problems through data analysis.
• Ability to meet tight deadlines and multitask.
• Strong organizational and time management skills.
• Ability to work in a structured, detail-oriented manner while maintaining awareness of broader business objectives.
• Strong execution focus, with the ability to follow through and drive initiatives to completion.

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2