Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

Valtech is looking for a Senior Cloud Engineer (Azure). Have you earned your stripes in cloud engineering, do you have a DevOps mindset, and understand the meaning of your work for other specialists? Do you know how to organize your work and that of others? Are you a team player who cares about the team and is willing to take the point if things get rough, while sharing successes together? Can you convince a client to make the right decision? This may just be the job for you.

Valtech and Cloud Engineering

Valtech is a leading global agency in the business of digital transformation. We help our client transform their business into a true digital experience. In this mission, we design, build, and run large-scale global experience and commerce platforms in co-creation and co-operation with our clients. Experience and commerce platforms have drastically evolved over the last years in complex ecosystems that tie together multiple services of multiple vendors – also known as MACH or composable architecture. As a founding member of MACH Alliance, a group that educates enterprises on best-of-breed Microservices, APIs, Cloud, and Headless (MACH) technology, Valtech pioneers in how to properly build and manage those complex ecosystems. Site reliability engineering is at the core of our vision for how this modern-day distributed ecosystem should and can be managed.

A day in the life of a Senior Cloud Engineer (Azure)

As a Senior Cloud Engineer (Azure), you are part of a multidisciplinary project team working with software engineers, QA engineers, and frontend engineers on experience and commerce platforms. You will work with Infrastructure as Code (mostly Terraform), support teams in setting up their pipelines, helping them to deploy and scale their applications, design and ensure security on the cloud infrastructure of our client, set up recovery procedures, etc. You’ll work with containerized environments hosted either in Azure PaaS (Container Services, App Service, Azure functions) or on Kubernetes (AKS), although at times you will also work in an IaaS context with VMs.

On top of that, you help teams to grow and incorporate cloud techniques – these teams may contain cloud engineers, but could also consist of DevOps-minded software engineers. You participate in the European cloud team and actively contribute to growing the cloud engineers in that team. You help with advice, estimates, risk analysis, and proactively alert project management around cloud work streams. You’re supporting cloud and solutions architects by assessing their solutions for feasibility and against the competencies and skills of the teams that need to execute them. You sometimes jump into projects to help them overcome a bump in the road and help colleagues to identify problems for what they are, and help them find the appropriate solution and to get the time they need to implement that solution.

Role responsibilities

• Building, changing, and maintaining cloud infrastructures in Azure – compute, data, and networking.
• Setting up logging, monitoring, and security.
• Support and teach teams to set up and maintain their pipelines.
• Coach mid and junior colleagues to improve their technical skills.
• Proactively advise teams, clients, and projects on cloud-related improvements in the areas of performance, availability, security, reliability, and cost effectiveness.
• Help project and service managers to budget and plan cloud work, identify project or SLA risks.
• Coordinate cloud work in a project with multiple cloud engineers.
• The single point of contact for client, project, and service management on cloud topics for a specific project.
• Make sure that documentation is created and maintained.
• Govern automation at the right level and quality.
• Supervise compliance with security standards and client requirements.

Must have qualifications

You and the role

You are someone with at least 5 years of experience as a cloud engineer in Azure. You communicate clearly, transparently, and proactively. You have worked in an environment where you needed to work together with developers to get things done. You have experience with public-facing online applications, high availability, and high traffic. You have a cooperative attitude, a DevOps mindset, and as such, you're interested in the work of others. You communicate easily and can explain technical concepts to non-technical people. You have a clear understanding of what information is needed at which time for a project manager or for the client. You have organizational sensitivity (and can explain what this means).

You have respect for your colleagues and embrace diversity in all its aspects.

To be considered for this role, you must meet the following essential qualifications: 

• You are assertive with good communication skills.
• You have experience with Infrastructure as Code, preferably Terraform.
• You have solid knowledge of the serverless services of Azure.
• You have knowledge and experience with monitoring systems, such as Application Insights, Azure Monitor, Datadog, New Relic, Dynatrace, Prometheus, Grafana, and Tempo.
• You have knowledge of and experience with various pipelining tools, such as GitHub and Azure DevOps.
• You have knowledge of and experience with microservices-related technology: Docker and Kubernetes.
• You have a good conceptual understanding of cloud architecture and system thinking.
• You have worked as an engineer in a DevOps context.
• You have an excellent command of English (C2).
• Are familiar with the following technologies:
  • Container services
  • AKS
  • Azure functions
  • SQL as a service
  • Cosmos DB
  • Azure Monitoring (including APM)
  • AppGW, AFD, NSG, Azure Firewall
• Have worked within the context of publicly accessible, highly available eCommerce and / or experience platforms.
• Have experience working in an international context with on- and off-shore teams.
• You are used to communicate with external clients.

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

• Private health insurance
  We hope you will never need it, but nevertheless, we offer private health insurance to all our employees.

• Education program
  We never stop learning, that’s why we offer our employees an educational program with training and certification.

• Wellbeing program
  We all deserve to live a healthy and well-balanced life. It's not an option, it's a necessity!

• Free beverages
  Enjoy free coffee, drinks, and snacks at work, or join one of our famous company dinners.

• Events
  We enjoy spending time together, not only at work. Ski trips, carting, laser-tag, wine tasting, picnics, cooking classes… you name it – we’ve done it! There are plenty of cool events to join and to get to know your colleagues.

• Competitive conditions
  Besides a competitive salary and 24 days of vacation, you will join annual company events with the whole team.

• Challenging projects
  Ready for a challenge? We guarantee you’ll find challenging projects at Valtech!

• Cool colleagues
  What’s the most important thing in a job? Cool colleagues with whom you spent most of the time during the week. We have a lot of them!
  
  
• Honest feedback
  Honesty, openness and respect are among our core values. We encourage an open feedback culture in order to build trust and grow together.
  
  

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. 

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses ending in @valtech.com. 

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

As a Change Manager,, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 3-6 years of experience in change management for digital and technology transformations, spanning enterprise platforms and modern SaaS, a growth mindset, and a drive to make a lasting impact.

You will thrive in this role if you are: 

• A curious problem solver who challenges the status quo 
• A collaborator who values teamwork and knowledge-sharing 
• Excited by the intersection of technology, creativity and data 
• Experienced in Agile methodologies and consulting (a plus) 

Role responsibilities

• Plan & deliver change across concurrent initiatives. Build integrated change strategies and plans spanning communication, enablement/training, champions, and adoption measurement for programme workstreams 

• Stakeholder engagement & governance. Map stakeholders, define roles/decision rights, and run fit-for---purpose governance routines (steerco updates, forums, office hours) that align with programme guardrails and expectations.

• Change impact & readiness. Lead impact assessments for affected groups; baseline readiness; identify resistance points; co-create mitigation actions with relevant teams.

• Communication strategy and execution. Craft clear narratives and “what’s in it for me” messaging diverse audiences, from executive sponsors to end users; design multi-channel comms (Town Halls, Teams, SharePoint, enablement hubs). (Supported by programme comms cadences already in use.)

• Enablement & adoption. Design role-based training paths, -QuickStart guides, and -job embedded- aids for AI tools and agents; partner with Tool Champions to test features and translate updates into adoption actions.

• Benefits tracking and sustainability. Define measurement strategies, establishing clear success metrics and KPIs tied to adoption, usage and business outcomes. Instrument feedback loops and setup mechanisms for continuous improvement. Execute sustainment plans post-luanch to embed change into BAU processes to lock in value over time.

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• 3-6 years in change management for digital/technology transformations, ideally spanning enterprise platforms and modern SaaS.

• Demonstrated ability to handle ambiguity and make progress with incomplete information, using hypothesis-driven- approaches and iterative learning.

• Proven track record managing multiple projects concurrently with structured prioritization and clear communication.

• Strong stakeholder management across all levels (exec sponsors, functional leaders, product/engineering teams, change champions).

• Excellent communication skills—written, verbal, and visual—able to simplify complex AI concepts, frame trade-offs, and drive decisions. (Programme artefacts emphasize transparency/visualization.)

• Hands-on experience designing and executing key change management deliverables (change strategy, impact/readiness, comms/training plans, adoption tracking).

• Familiarity with AI productivity and developer tools (e.g., Microsoft 365 Copilot, GitHub Copilot, Cursor) and their enterprise adoption patterns.

Nice to have qualifications  

• Certification or demonstrable experience with Prosci ADKAR; familiarity with KPMG change approaches. 

• Exposure to tool governance and champion networks within a transformation operating model.

• Background in product management or delivery/project management, with proven ability to partner across technical and business teams to drive outcomes

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

This is a full time position based in Bulgaria. 

Beyond a competitive compensation package, we offer: 

• Flexibility, with remote and hybrid work options and 25 vacation days for a healthy work-life balance.
• Co-subsidized transportation & Multisport cards.
• Premium health insurance for fast and easy access to top healthcare services.
• Training policy for technical and other skills-related events, courses and certifications.
• Personal career development roadmap guided by performance evaluations.
• Self-care program offering psychological consultations & discussions for you and the team.
• Cozy office space designed for comfort and productivity.
• Exciting team events and company gatherings. 

Your application process

Once you apply, our Talent Acquisition team will review your application. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential.

⚠️ Beware of recruitment fraud!

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Implementation Lead, Hypercare

North Macedonia

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfil this valuable mission. That’s where you come in.

The Role

You will take ownership of helping our customers succeed during the critical first 30 days, with a strong focus on implementation, adoption, and retention. You will guide shops through a smooth transition onto the platform, ensuring they quickly realize value and build confidence in using Slice solutions in their day-to-day operations. You will lead customer training and education, equipping shop owners and their teams with the knowledge and best practices needed to fully leverage the platform. By providing proactive support, troubleshooting, and early lifecycle guidance, you will help identify and resolve challenges early, setting shops up for sustained success. You will become an expert in Slice solutions and offerings, reinforcing the partnership established by the Sales team while identifying opportunities to deepen engagement through additional products and services. This role plays a critical part in positioning Slice as a trusted technology partner, driving long-term adoption and maximizing customer value. 

The Team

You will partner closely with all Slice sales and post-sales teams to support product sales and adoption, and work alongside the Implementation organization to maximize efficiency, expand our shop base, and reduce churn through strong, lasting relationships with shop owners. You would be included in all running tests for new initiatives,working closely with operations, marketing and product teams, ensuring real dedication and be prepared for new learnings on a continuous level.Your work will directly contribute to growing Slice revenue and deepening our relationship with shops by ensuring a seamless onboarding experience and providing hands-on education and support.

The Winning Recipe 

We are seeking a visionary and customer-obsessed Implementation Lead to own the implementation process of shops in their first 30 days

The core competencies this role calls for:

• Excellent verbal and written English skills
• Excellent communication skills and selling/upselling skills
• 1-2 years of account management experience, sales experience is a plus
• Proficient in Google Docs and Excel
• Self-starter eager to learn and grow in a fast-paced exciting startup environment
• Coachable and welcomes feedback for continuous self-improvement
• Excellent listener, assertive, persistent and persuasive, as well as high-energy and fearless
• Adaptable willing to move quickly and adjust with all the nuances of a startup culture
• Stellar time management skills with the ability to recognize and focus on high priority tasks

The Extras

Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights:

• A team obsessed with ping pong tournaments, pizza Fridays and summer parties!
• Company structure that encourages career development, strong career path in sales; you will be recognized for hard work
• Wellbeing + learning and development program

The Hiring Process

Here’s what you can expect from our hiring process if your candidacy progresses smoothly. We move quickly and strive for a fast turnaround from the final interview to the offer.

• 30 minute introductory meeting with your Recruiter
• 30 minute hiring manager meeting
• 30 minute team meeting
• 30 minute final interview
• Offer!

Privacy Notice Statement of Acknowledgment

When you apply for a job on this site, the personal data contained in your application will be collected by Slice. Slice is keeping your data safe and secure. Once we have received your personal data, we put in place reasonable and appropriate measures and controls to prevent any accidental or unlawful destruction, loss, alteration, or unauthorised access. If selected, we will process your personal data for hiring /employment processes, as well as our legal obligations.

If you are not selected for the job position and you have given consent on the question below (by selecting "Give consent") we will store and process your personal data and submitted documents (CV) to consider eligibility for employment up to 365 days (one year). You have the right to withdraw your previously given consent for storing your personal data and CV in the Slice database considering eligibility for employment for a year. You have the right to withdraw your consent at any time.

For additional information and / or exercise of your rights to the protection of personal data, you can contact our Data Protection Officer, e-mail: privacy@slice.com

In the last year at Loka, our teams have helped clients advance the world’s #1 AI reading tutor, eliminate $1B in food waste and develop novel drugs for fighting cancer. To cap it off, at the end of 2024 Loka was recognized by AWS as Innovation Partner of the Year, outshining 150,000 partners for the title. And we did it all while working remotely and enjoying every other Friday off (yes, we really take 26 additional days off a year 😎).

In this position you will be Loka’s first Global Talent Development Specialist, and you will shape this high-visibility role with your vision and experience. You'll bring technical fluency and people skills in equal measure, operating with exceptional autonomy and creative freedom while engaging directly with our executive leadership team to drive transformative talent initiatives across our worldwide footprint. We expect you to lead learning initiatives that support fellow Lokals’ career progression and work across teams to design, deliver and improve training programs that align with our business goals. You’ll create high-quality, data-driven learning experiences that engage staff and generate measurable improvements in skills, performance and career growth. 

For the right candidate, this role is a golden opportunity to make a major impact at an ascendent company working with cutting-edge technology changing the world for the better.

Key Responsibilities 

• Design and deliver workshops, online courses and learning materials to help employees build skills, especially management skills and technical abilities. 
• Improve training programs by establishing metrics to measure effectiveness and then implement appropriate changes.
• Build an ongoing training library so employees can continue developing their skills and grow into new roles whether technical or leadership roles.
• Manage HR processes such as annual performance reviews and goal-setting for managers and employees and report on their effectiveness.
• Be the face of talent development at Loka. 

Qualifications

• Five years experience in Talent Development, Learning & Development or similar HX roles balanced between learning and development, within a tech and remote-first company
• Expertise in instructional design, e-learning and adult learning principles; experience with LMS platforms and digital training tools are a plus
• Strong focus on data and metrics, with the ability to design and track measurable learning outcomes and communicate the impact to stakeholders
• Exceptional organizational skills, with the ability to handle multiple projects and deadlines in a fast-paced, dynamic environment
• Excellent written and verbal communication, with the ability to collaborate across teams, support managers in development planning, and engage employees at all levels
• Ability to adjust learning strategies to accommodate diverse remote teams across different regions and cultures

Additional Requirements

• Excellent English: As a global team, we work entirely in English for meetings, customer calls and business communications.
• Experience in manager and leadership development is a plus. 
• CV written in English

Personality Profile

• Curious: You’re eager to learn and grow among a cutting-edge tech team.
• Autonomous and positive: You excel in a fully remote, globally distributed workplace. 
• Team player: You enjoy collaboration. 
• Adaptable: You operate with a startup mindset and move at a startup pace.
• Charismatic: You’re a talented leader whose presence can fill a room. 

Benefits

• Every other Friday off (26 extra days off a year)
• Remote and flexible
• Explore and Relocation programs (three months work abroad or full international relo)
• Paid sick days and local holidays
• Access to LokaLabs™, our internal research and development program
• Fitness subscription
• Mental wellness programs
• Defined career path
• Business English classes

Your achievements matter to us! Ensure your CV and LinkedIn profile are up to date and accurately reflect your experience.

The work we do at Loka changes lives: whether it’s helping millions of children learn to read, cutting billions of dollars in food waste or accelerating the discovery of cancer treatments. We’re the 2024 AWS Innovation Partner of the Year and we deliver at the highest level while taking every other Friday off (yes, really).

Loka is looking for an HX Operations Manager to build and lead a scalable, reliable and human-centered operations engine that supports our global growth. This role combines leadership, operational excellence and hands-on execution to ensure our employee operations run smoothly, consistently and with clear ownership across regions. You will lead and evolve HR Operations across Eastern and Western Europe, USA and LATAM, balancing execution, structure and scalability while ensuring compliance, consistency and operational excellence.

Join us to build systems that scale, improve employee experience and shape how operations support a fast-growing global organization.

The Role

• Lead, coach and develop a distributed HR Operations team across multiple regions. 
• Set a clear bar for ownership, standards and quality across all HR Ops processes.
• Escalate complex or high-risk operational matters as needed.
• Own and continuously improve the full HR Operations lifecycle, including onboarding, offboarding, compliance, payroll coordination, benefits, vendors and internal programs.
• Identify operational bottlenecks, risks and inconsistencies and implement solutions that scale with company growth.
• Balance global consistency with local legal and cultural requirements.
• Treat HR Operations as an internal service, prioritizing work based on urgency, employee impact, risk and cost.
• Design scalable processes, improve documentation and reduce manual work through automation and better tooling. 
• Partner with Finance, Legal, HRIS and Leadership to ensure aligned and reliable operations.

Requirements

• 5+ years in HR, People, or Operations roles with end-to-end operational ownership
• 3 years of experience leading and developing teams
• Strong hands-on experience managing operational processes (onboarding, compliance, payroll coordination, contracts, benefits, etc.)
• Experience operating in service-oriented environments, balancing prioritization, response time, and impact
• Demonstrated experience scaling operations in growing environments (startup, scaling company, or evolving organization)
• Background in the IT/technology sector
• Strong client/service mindset, understanding operational impact on employees and business outcomes
• Experience working in globally distributed or remote-first organizations
• Strong operational rigor, ownership and attention to accuracy and risk management
• Fluent English used daily in professional environments

Additional Strengths

• Regular collaboration with Finance and/or Legal teams
• Process and systems mindset, including automation, workflow optimization and documentation
• Ability to balance leadership with hands-on execution when needed

Benefits

• Every other Friday off: 26 extra days off per year
• Remote-first: Work where you feel most productive
• Explore Program: Live 3 months in Portugal, Colombia, or Macedonia
• Relo Program: Relocate permanently to one of our European hubs
• LokaLabs™: Build moonshot solutions to real-world problems
• Paid vacation, sick days, and local holidays
• Mental health and wellness benefits

Your achievements matter to us! Ensure your CV and LinkedIn profile are up to date and accurately reflect your experience.

Team Lead, Account Manager

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulfil this valuable mission. That’s where you come in.

The Challenge to Solve

Empower small business owners with the premier commerce enablement solution for local, independent pizzerias. 

The Role 

This role will oversee a team of key account managers who leverage the entire Slice platform to power their shops who are critical to our business. You'll manage a small portfolio of Key Accounts as well as escalations, cancellations and customer complaints. You’ll ensure shop partners receive timely, proactive, and solutions-oriented support that exceeds their expectations and partners cross functionally across Slice to ensure the shop success checklist is applied to all Key Accounts. You’ll also play a crucial role in the growth & success of your team, and by extension their shop partners and Slice. The ideal candidate will bring a deep understanding of leadership, a strong ability to manage long-term client relationships, and a proven track record of solving problems. 

The Team

The Account Management team is at the heart of our organization, championing Slice’s relationships with our key accounts and providing an exceptional experience to these key customers. The team consists of individuals across Macedonia, and different sites in North America. This role reports to the Head of Account Management. 

Please note that this is an on-site, full-time position, and working hours are from 4pm to 12am, Monday-Friday.

The Winning Recipe 

We’re looking for results driven, ambitious, and customer-centric leaders who are excited to lead people and provide world-class solutions to independent pizzerias. 

• 4+ years of experience managing enterprise-level clients in a B2B or marketplace environment (experience in the restaurant or hospitality industry is highly preferred) 
• Strong track record of individual performance 
• Proven ability to manage complex, high-value accounts with a focus on retention and growth
• Proven ability to handle customer complaints, escalations, or high-risk situations with calm and clarity
• Demonstrated the ability to mentor peers, bring a positive mindset, lead projects, share best practices, and serve as a trusted point of contact for team support and guidance.
• Evidence of strong analytical ability to interpret complex data sets and translate insights into actionable strategies to improve performance metrics
• Strong interpersonal, communication, and negotiation skills
• Proficiency in Salesforce, Slack, Excel, and other account management tools
• Fluency in multiple languages and proficiency on the Slice platform, products and our customer base  is a strong plus

The Extras

Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights:

• A team obsessed with ping pong tournaments, pizza Fridays and summer parties!
• Private health insurance
• Close partnership with account management team leads and trainers that provide all the coaching you need
• Wellbeing program

 The Hiring Process

You’ll find a summary of your expected interview process below and we’ll stick to this as closely as possible, but please note this may be subject to change.

• Application
• 30 minute video call with recruiter
• 30 minute video call with Account Manager Team Leads
• Final Interview
• Offer!

How to apply?

We do not use agencies as we have a strong network of referrals, and also want you to have the best recruiting experience possible. A CV gives us a good idea of your background and we are interested in your latest work and projects. Education is great to see, but it's not overly important to us.

Pizza brings people together. Slice is no different. We’re an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.

Privacy Notice Statement of Acknowledgment

When you apply for a job on this site, the personal data contained in your application will be collected by Slice. Slice is keeping your data safe and secure. Once we have received your personal data, we put in place reasonable and appropriate measures and controls to prevent any accidental or unlawful destruction, loss, alteration, or unauthorised access. If selected, we will process your personal data for hiring /employment processes, as well as our legal obligations. If you are not selected for the job position and you have given consent on the question below (by selecting "Give consent") we will store and process your personal data and submitted documents (CV) to consider eligibility for employment up to 365 days (one year). You have the right to withdraw your previously given consent for storing your personal data and CV in the Slice database considering eligibility for employment for a year. You have the right to withdraw your consent at any time.

In the last year at Loka, our teams have helped clients advance the world’s #1 AI reading tutor, eliminate $1B in food waste and develop novel drugs for fighting cancer. To cap it off, at the end of 2024 Loka was recognized by AWS as Innovation Partner of the Year, outshining 150,000 partners for the title. And we did it all while working remotely and enjoying every other Friday off (yes, we really take 26 additional days off a year 😎).

In this position you will be Loka’s first Global Talent Development Specialist, and you will shape this high-visibility role with your vision and experience. You'll bring technical fluency and people skills in equal measure, operating with exceptional autonomy and creative freedom while engaging directly with our executive leadership team to drive transformative talent initiatives across our worldwide footprint. We expect you to lead learning initiatives that support fellow Lokals’ career progression and work across teams to design, deliver and improve training programs that align with our business goals. You’ll create high-quality, data-driven learning experiences that engage staff and generate measurable improvements in skills, performance and career growth. 

For the right candidate, this role is a golden opportunity to make a major impact at an ascendent company working with cutting-edge technology changing the world for the better.

Key Responsibilities 

• Design and deliver workshops, online courses and learning materials to help employees build skills, especially management skills and technical abilities. 
• Improve training programs by establishing metrics to measure effectiveness and then implement appropriate changes.
• Build an ongoing training library so employees can continue developing their skills and grow into new roles whether technical or leadership roles.
• Manage HR processes such as annual performance reviews and goal-setting for managers and employees and report on their effectiveness.
• Be the face of talent development at Loka. 

Qualifications

• Five years experience in Talent Development, Learning & Development or similar HX roles balanced between learning and development, within a  tech and remote-first company
• Expertise in instructional design, e-learning and adult learning principles; experience with LMS platforms and digital training tools are a plus
• Strong focus on data and metrics, with the ability to design and track measurable learning outcomes and communicate the impact to stakeholders
• Exceptional organizational skills, with the ability to handle multiple projects and deadlines in a fast-paced, dynamic environment
• Excellent written and verbal communication, with the ability to collaborate across teams, support managers in development planning, and engage employees at all levels
• Ability to adjust learning strategies to accommodate diverse remote teams across different regions and cultures

Additional Requirements

• Excellent English: As a global team, we work entirely in English for meetings, customer calls and business communications.
• Experience in manager and leadership development is a plus. 
• CV written in English

Personality Profile

• Curious: You’re eager to learn and grow among a cutting-edge tech team.
• Autonomous and positive: You excel in a fully remote, globally distributed workplace. 
• Team player: You enjoy collaboration. 
• Adaptable: You operate with a startup mindset and move at a startup pace.
• Charismatic: You’re a talented leader whose presence can fill a room. 

Benefits

• Every other Friday off (26 extra days off a year)
• Remote and flexible
• Explore and Relocation programs (three months work abroad or full international relo)
• Paid sick days and local holidays
• Access to LokaLabs™, our internal research and development program
• Fitness subscription
• Mental wellness programs
• Defined career path
• Business English classes

Your achievements matter to us! Ensure your CV and LinkedIn profile are up to date and accurately reflect your experience.

The work we do at Loka changes lives: whether it’s helping millions of children learn to read, cutting billions of dollars in food waste or accelerating the discovery of cancer treatments. We’re the 2024 AWS Innovation Partner of the Year and we deliver at the highest level while taking every other Friday off (yes, really).

Loka is looking for an HX Operations Manager to build and lead a scalable, reliable and human-centered operations engine that supports our global growth. This role combines leadership, operational excellence and hands-on execution to ensure our employee operations run smoothly, consistently and with clear ownership across regions. You will lead and evolve HR Operations across Eastern and Western Europe, USA and LATAM, balancing execution, structure and scalability while ensuring compliance, consistency and operational excellence.

Join us to build systems that scale, improve employee experience and shape how operations support a fast-growing global organization.

The Role

• Lead, coach and develop a distributed HR Operations team across multiple regions. 
• Set a clear bar for ownership, standards and quality across all HR Ops processes.
• Escalate complex or high-risk operational matters as needed.
• Own and continuously improve the full HR Operations lifecycle, including onboarding, offboarding, compliance, payroll coordination, benefits, vendors and internal programs.
• Identify operational bottlenecks, risks and inconsistencies and implement solutions that scale with company growth.
• Balance global consistency with local legal and cultural requirements.
• Treat HR Operations as an internal service, prioritizing work based on urgency, employee impact, risk and cost.
• Design scalable processes, improve documentation and reduce manual work through automation and better tooling. 
• Partner with Finance, Legal, HRIS and Leadership to ensure aligned and reliable operations.

Requirements

• 5+ years in HR, People, or Operations roles with end-to-end operational ownership
• 3 years of experience leading and developing teams
• Strong hands-on experience managing operational processes (onboarding, compliance, payroll coordination, contracts, benefits, etc.)
• Experience operating in service-oriented environments, balancing prioritization, response time, and impact
• Demonstrated experience scaling operations in growing environments (startup, scaling company, or evolving organization)
• Background in the IT/technology sector
• Strong client/service mindset, understanding operational impact on employees and business outcomes
• Experience working in globally distributed or remote-first organizations
• Strong operational rigor, ownership and attention to accuracy and risk management
• Fluent English used daily in professional environments

Additional Strengths

• Regular collaboration with Finance and/or Legal teams
• Process and systems mindset, including automation, workflow optimization and documentation
• Ability to balance leadership with hands-on execution when needed

Benefits

• Every other Friday off: 26 extra days off per year
• Remote-first: Work where you feel most productive
• Explore Program: Live 3 months in Portugal, Colombia, or Macedonia
• Relo Program: Relocate permanently to one of our European hubs
• LokaLabs™: Build moonshot solutions to real-world problems
• Paid vacation, sick days, and local holidays
• Mental health and wellness benefits

Your achievements matter to us! Ensure your CV and LinkedIn profile are up to date and accurately reflect your experience.

Ilir Sela started Slice with the belief that local pizzerias deserve all of the advantages of major franchises without compromising their independence. Starting with his family’s pizzerias, we now empower over tens of thousands of restaurants with the technology, services, and collective power that owners need to better serve their digitally minded customers and build lasting businesses. We’re growing and adding more talent to help fulflil this valuable mission. That’s where you come in.

The Challenge to Solve

Support our restaurant partners by streamlining their internal operations so they can focus on their core strength - preparing and delivering great food! We’re looking for a customer experience manager who will  deliver reliable service for shops and customers, drive engagement and lead growth initiatives. This role focuses on service level outcomes, district shop health, and cross site consistency, while reducing churn drivers and improving the overall shop experience. 

The Role

This role calls  for performance and consistency across sites and regions. You’ll lead supervisors and people managers, drive outcomes, and strengthen execution across quality, training, people development and day to day operations. You will own KPI outcomes across assigned regions and partners, including service level, answer rate, QA, error rate, and shop churn. You’ll run an operating structure that drives accountability, including weekly data driven reviews and calibrations and improve org health through leadership development, engagement, retention, and schedule reliability. This role drives capacity planning and people  strategy, including coverage, hiring, and routing efficiency and ensures consistent execution of standard processes,  escalations, and service standards across all sites. Ultimately, you’ll turn performance insights into clear action plans that improve speed, accuracy, and customer experience.

Please note that this is a full-time on-site job with working hours from 4pm to 12am.

The Team

You’ll lead supervisors and people managers through clear goals, coaching, and performance management. You will strengthen the operating model across training and quality by partnering with Training, QA, People Partner, and Data. You’ll also partner cross functionally to reduce churn and reduce recurring shop and customer friction

The Winning Recipe
These are the core competencies this role calls for:

• 3 to 5 years experience in call center operations, with at least 2 years leading supervisors or managers with clear KPI ownership and sustained performance improvement
• Excellent verbal and written English skills
• Strong analytical skills and comfort using dashboards, spreadsheets, and QA reporting
• Demonstrated ability to coach, develop and collaborate cross functionally with Product, Ops, People Partner, QA, Training 
• Strong communication, problem solving and decision making skills
• Ability to prioritise, time-manage and stay calm and effective in a high paced environment
• Must be able to travel to Slice sites and BPO partner locations

The Extras
Working at Slice comes with a comprehensive set of benefits, but here are some of the unexpected highlights:

• Pizza Fridays
• Private health insurance
• Wellbeing program
• Learning and Development Program

The Hiring Process

You’ll find a summary of your expected interview process below and we’ll stick to this as closely as possible, but please note this may be subject to change.

• 30 minute meeting with Recruiter
• 45 minute meeting with Hiring Manager
• 30 minute meeting with Director of Customer/Restaurant Support
• 30 minute meeting with VP of Customer Service
• 30 minute meeting with HR
• Offer!

At Slice we are committed to fostering an inclusive, diverse, and supportive workplace. Our core values – We’re doers, Nail the basics, Better together, We’re Pan Atlantic, Build in Public and It’s a pizza Party - guide everything we do, innovate, learn and grow.

Privacy Notice Statement of Acknowledgment

When you apply for a job on this site, the personal data contained in your application will be collected by Slice. Slice is keeping your data safe and secure. Once we have received your personal data, we put in place reasonable and appropriate measures and controls to prevent any accidental or unlawful destruction, loss, alteration, or unauthorised access. If selected, we will process your personal data for hiring /employment processes, as well as our legal obligations. If you are not selected for the job position and you have given consent on the question below (by selecting "Give consent") we will store and process your personal data and submitted documents (CV) to consider eligibility for employment up to 365 days (one year). You have the right to withdraw your previously given consent for storing your personal data and CV in the Slice database considering eligibility for employment for a year. You have the right to withdraw your consent at any time.

For additional information and / or exercise of your rights to the protection of personal data, you can contact our Data Protection Officer, e-mail: privacy@slicelife.com

In the last year at Loka, we’ve helped clients advance the world’s #1 AI reading tutor, eliminate $1B in food waste and develop novel drugs for fighting cancer. To cap it off, at the end of 2024 Loka was recognized by AWS as Innovation Partner of the Year, outshining 150,000 partners for the title. And we did it all while working remotely and enjoying every other Friday off 😎

We’re seeking a Senior Compliance Specialist to join our growing team. With a majority of our clients in Healthcare, Life Sciences, FinTech and other highly regulated industries, our compliance expertise is a company asset that separates us from our competitors. You’ll apply your talent and experience alongside our Head of Compliance, helping us expand our capacity as we take on more and bigger clients.

The Role

• Assist the Head of Compliance/Compliance Project Manager with developing company policies and procedures compliant with FDA, SOC 2, HIPAA, ISO 27001, NIST, ISO 42001, GDPR, PCI and other applicable regulatory requirements in cooperation with other team members and clients.
• Participate in risk assessments and gap analysis against frameworks (SOC, ISO, HIPAA, PCI, etc.).
• Support ongoing management of security awareness training platforms and Mobile Device Management (MDM) solutions, including user enrollment, policy enforcement and compliance reporting.
• Attend client meetings to assist in documenting compliance and regulatory requirements.
• Assist the Head of Compliance/Compliance Project Manager in documenting controls (ex.Control matrix, lead sheets) and actively participate in preparing tasks/assignments for applicable teams (DevOps, System Administration, Operations, Engineering) to ensure compliance with company policies.
• Assist in performing periodic audit testing of the established controls/requirements in the Control Matrix and other company policies and procedures.
• Assist in gathering evidence and reviewing results of the audit testing by actively communicating with relevant technical and operations teams.
• Assist in documenting exceptions, if any, from the audit testing and participate in assigning, monitoring and documenting remediation steps.
• Provide detailed compliance project status reports to the Head of Compliance/Compliance Project Manager.
• Communicate proactively to Head of Compliance/Compliance Project Manager regarding any potential issues.
• Support the Head of Compliance/Compliance Project Manager during the communication with auditors regularly before and during an audit period, if applicable.
• Attend relevant trainings and courses to gain new skills and assist the Head of Compliance/Compliance Project Manager in understanding and implementing new compliance and regulatory requirements.

Desired Hard Skills

• 2+ years of Compliance Operations experience with FDA, SOC 2, HIPAA, NIST, ISO 27001, ISO 42001, PCI and other applicable audits or other applicable standards
• Experience with project management tools such as Asana, Jira or Trello is a plus
• Strong understanding of the Software Development Life Cycle (SDLC) and development best practices is a plus
• Experience with implementing controls in AWS, Google Cloud, Azure, GitHub and other platforms is a plus
• GRC platforms experience is a plus
• English language fluency. We work entirely in English for meetings, customer calls and business communications.

Personality Profile

• Curious: You desire to learn about different industries.
• Autonomous: You excel as part of a fully remote, globally distributed team.
• Collaborative: You enjoy communicating and working with others.
• Adaptable: You operate with a startup mindset and move at a startup pace.

Benefits

• Every other Friday off (26 extra days off a year)
• Remote-first culture, with local office hubs available in certain cities
• Explore and Relocation programs (three months work abroad or full international relo)
• Paid sick days and local holidays
• Business English classes program
• Continuous learning support
• Fitness and/or mental health subscriptions
• Access to LokaLabs, our internal research and development program
• Defined career path

Please submit your CV in English.

In the last year at Loka, we’ve helped clients advance the world’s #1 AI reading tutor, eliminate $1B in food waste and develop novel drugs for fighting cancer. To cap it off, at the end of 2024 Loka was recognized by AWS as Innovation Partner of the Year, outshining 150,000 partners for the title. And we did it all while working remotely and enjoying every other Friday off 😎

We’re seeking a Senior Compliance Specialist to join our growing team. With a majority of our clients in Healthcare, Life Sciences, FinTech and other highly regulated industries, our compliance expertise is a company asset that separates us from our competitors. You’ll apply your talent and experience alongside our Head of Compliance, helping us expand our capacity as we take on more and bigger clients.

The Role

• Assist the Head of Compliance/Compliance Project Manager with developing company policies and procedures compliant with FDA, SOC 2, HIPAA, ISO 27001, NIST, ISO 42001, GDPR, PCI and other applicable regulatory requirements in cooperation with other team members and clients.
• Participate in risk assessments and gap analysis against frameworks (SOC, ISO, HIPAA, PCI, etc.).
• Support ongoing management of security awareness training platforms and Mobile Device Management (MDM) solutions, including user enrollment, policy enforcement and compliance reporting.
• Attend client meetings to assist in documenting compliance and regulatory requirements.
• Assist the Head of Compliance/Compliance Project Manager in documenting controls (ex.Control matrix, lead sheets) and actively participate in preparing tasks/assignments for applicable teams (DevOps, System Administration, Operations, Engineering) to ensure compliance with company policies.
• Assist in performing periodic audit testing of the established controls/requirements in the Control Matrix and other company policies and procedures.
• Assist in gathering evidence and reviewing results of the audit testing by actively communicating with relevant technical and operations teams.
• Assist in documenting exceptions, if any, from the audit testing and participate in assigning, monitoring and documenting remediation steps.
• Provide detailed compliance project status reports to the Head of Compliance/Compliance Project Manager.
• Communicate proactively to Head of Compliance/Compliance Project Manager regarding any potential issues.
• Support the Head of Compliance/Compliance Project Manager during the communication with auditors regularly before and during an audit period, if applicable.
• Attend relevant trainings and courses to gain new skills and assist the Head of Compliance/Compliance Project Manager in understanding and implementing new compliance and regulatory requirements.

Desired Hard Skills

• 2+ years of Compliance Operations experience with FDA, SOC 2, HIPAA, NIST, ISO 27001, ISO 42001, PCI and other applicable audits or other applicable standards
• Experience with project management tools such as Asana, Jira or Trello is a plus
• Strong understanding of the Software Development Life Cycle (SDLC) and development best practices is a plus
• Experience with implementing controls in AWS, Google Cloud, Azure, GitHub and other platforms is a plus
• GRC platforms experience is a plus
• English language fluency. We work entirely in English for meetings, customer calls and business communications.

Personality Profile

• Curious: You desire to learn about different industries.
• Autonomous: You excel as part of a fully remote, globally distributed team.
• Collaborative: You enjoy communicating and working with others.
• Adaptable: You operate with a startup mindset and move at a startup pace.

Benefits

• Every other Friday off (26 extra days off a year)
• Remote-first culture, with local office hubs available in certain cities
• Explore and Relocation programs (three months work abroad or full international relo)
• Paid sick days and local holidays
• Business English classes program
• Continuous learning support
• Fitness and/or mental health subscriptions
• Access to LokaLabs, our internal research and development program
• Defined career path

Please submit your CV in English.

Years from now, people will look back at this moment as the dawn of a new era, when generative AI began reshaping everything. At Loka, we’re not just watching this change—we’re building it.

Loka is a remote-first, globally distributed tech consultancy headquartered in Silicon Valley. Our teams help organizations from climate startups to cancer research innovators launch products that solve the world’s most urgent problems. Our culture is grounded in purpose, technical excellence and relentless curiosity.

We’re proud of our projects and even prouder of our people. Join us and you’ll be part of a collaborative, respectful, high-performing team that believes mission matters.

The Role

As a Senior Technical Project Manager you’ll lead software development initiatives from scope to delivery, driving impact through structured planning, proactive risk management and client collaboration. You’ll guide multidisciplinary teams across projects while contributing to division-wide initiatives that elevate our ways of working.

Responsibilities

Project Ownership

• Plan timelines, deliverables and work breakdowns for complex projects.
• Lead project status meetings and maintain transparent stakeholder communication.
• Proactively manage resources and timelines to ensure delivery excellence.
• Track performance metrics to identify improvement areas.
• Manage budget, schedule and work plan.

Risk & Blocker Management

• Identify and mitigate risks early.
• Resolve blockers that impact project timelines.

Execution & Methodology

• Select and implement project methodologies (Agile, Kanban, Waterfall, Hybrid).
• Lead project ceremonies and rituals based on methodology.

Stakeholder & Client Collaboration

• Lead 1:1 meetings with main client stakeholders.
• Manage client expectations and facilitate alignment across internal/external teams.
• Provide timely project updates covering risks, blockers, achievements and progress.

Tools & Delivery

• Manage project tools (e.g. JIRA) and maintain Notion project spaces.
• Set up and manage communication channels (Slack, Google Spaces).
• Review key deliverables and ensure quality.
• Coordinate closing tasks (e.g. AWS funding applications, feedback surveys).

Technical Influence

• Use technical knowledge to guide project strategies and decisions.
• Collaborate closely with engineering teams.

Continuous Improvement & Mentorship

• Conduct retrospectives and share learnings across teams.
• Provide direct peer feedback.
• Support the continuous improvement of PM processes across the division.

Requirements

Must-Haves

• 5+ years of experience in technical project management in software development
• Client-facing project experience in a consultancy or startup environment
• Strong grasp of Agile methodologies and project tools (e.g., JIRA, Notion)
• Comfortable working remotely in multicultural teams

• Excellent English - Being a global team, we work entirely in English for meetings, customer calls and business communications
• CV written in English

Nice-to-Haves

• Bachelor’s degree in Computer Science or related field
• Experience with cloud infrastructure (AWS, GCP)
• Familiarity with backend, data and DevOps workflows

Candidate Profile

• Curious: You enjoy exploring new industries and tech stacks.
• Autonomous: You thrive in distributed, remote environments.
• Collaborative: You value team input and cross-functional alignment.
• Adaptable: You work at startup speed and embrace change.

Benefits

• Every other Friday off (26 extra days off a year)
• Remote-first culture
• Explore and Relocation programs (three months work abroad or full international relo)
• Paid sick days and local holidays
• Business English classes program
• Continuous Learning Support
• Fitness and/or Mental Health Subscriptions
• Access to LokaLabs™, our internal research and development program
• Defined career path

Apply Now

We’re excited to hear from you. Please submit your CV in English and make sure your LinkedIn reflects your impact.

Let’s build what matters together.

Years from now, people will look back at this moment as the dawn of a new era, when generative AI began reshaping everything. At Loka, we’re not just watching this change—we’re building it.

Loka is a remote-first, globally distributed tech consultancy headquartered in Silicon Valley. Our teams help organizations from climate startups to cancer research innovators launch products that solve the world’s most urgent problems. Our culture is grounded in purpose, technical excellence and relentless curiosity.

We’re proud of our projects and even prouder of our people. Join us and you’ll be part of a collaborative, respectful, high-performing team that believes mission matters.

The Role

As a Senior Technical Project Manager you’ll lead software development initiatives from scope to delivery, driving impact through structured planning, proactive risk management and client collaboration. You’ll guide multidisciplinary teams across projects while contributing to division-wide initiatives that elevate our ways of working.

Responsibilities

Project Ownership

• Plan timelines, deliverables and work breakdowns for complex projects.
• Lead project status meetings and maintain transparent stakeholder communication.
• Proactively manage resources and timelines to ensure delivery excellence.
• Track performance metrics to identify improvement areas.
• Manage budget, schedule and work plan.

Risk & Blocker Management

• Identify and mitigate risks early.
• Resolve blockers that impact project timelines.

Execution & Methodology

• Select and implement project methodologies (Agile, Kanban, Waterfall, Hybrid).
• Lead project ceremonies and rituals based on methodology.

Stakeholder & Client Collaboration

• Lead 1:1 meetings with main client stakeholders.
• Manage client expectations and facilitate alignment across internal/external teams.
• Provide timely project updates covering risks, blockers, achievements and progress.

Tools & Delivery

• Manage project tools (e.g. JIRA) and maintain Notion project spaces.
• Set up and manage communication channels (Slack, Google Spaces).
• Review key deliverables and ensure quality.
• Coordinate closing tasks (e.g. AWS funding applications, feedback surveys).

Technical Influence

• Use technical knowledge to guide project strategies and decisions.
• Collaborate closely with engineering teams.

Continuous Improvement & Mentorship

• Conduct retrospectives and share learnings across teams.
• Provide direct peer feedback.
• Support the continuous improvement of PM processes across the division.

Requirements

Must-Haves

• 5+ years of experience in technical project management in software development
• Client-facing project experience in a consultancy or startup environment
• Strong grasp of Agile methodologies and project tools (e.g., JIRA, Notion)
• Comfortable working remotely in multicultural teams

• Excellent English - Being a global team, we work entirely in English for meetings, customer calls and business communications
• CV written in English

Nice-to-Haves

• Bachelor’s degree in Computer Science or related field
• Experience with cloud infrastructure (AWS, GCP)
• Familiarity with backend, data and DevOps workflows

Candidate Profile

• Curious: You enjoy exploring new industries and tech stacks.
• Autonomous: You thrive in distributed, remote environments.
• Collaborative: You value team input and cross-functional alignment.
• Adaptable: You work at startup speed and embrace change.

Benefits

• Every other Friday off (26 extra days off a year)
• Remote-first culture
• Explore and Relocation programs (three months work abroad or full international relo)
• Paid sick days and local holidays
• Business English classes program
• Continuous Learning Support
• Fitness and/or Mental Health Subscriptions
• Access to LokaLabs™, our internal research and development program
• Defined career path

Apply Now

We’re excited to hear from you. Please submit your CV in English and make sure your LinkedIn reflects your impact.

Let’s build what matters together.