Who We Are

Girl Effect is an international non-profit that builds media that girls want, trust, and need. From chatbots to chat shows and TV dramas to tech, our content helps adolescent girls in Africa and Asia make choices and changes in their lives.

We create safe spaces for girls, sharing facts and answering questions about health, nutrition, education, and relationships, empowering girls with the skills to negotiate and redefine what they are told is possible “for a girl”.

Our reach is 50 million and counting. And we’re using technology to reach girls at scale so every girl can choose to be in control of her body, her health, her learning, and her livelihood.

Because when a girl unlocks her power to make different choices that change her life, it inspires others to do so too. She starts a ripple effect that impacts her family, community, and country.

That’s the Girl Effect.

Our Approach

Girl Effect uses a branded media approach towards delivering behavioural change messaging. 

We reach girls across the world, where they are -online and offline,  to support them at the critical moments in life when choices around their health, education, and economic future need to be made. 

We use our expertise in behaviour change science to motivate and equip girls with information and support to help them see a different future for themselves, act on those choices, and drive greater demand for the opportunities and services available to them. 

Girl Effect builds youth brands that girls love and trust, reaching girls where they are and creating change. Chhaa Jaa in India, Tujibebe in Tanzania, Yegna in Ethiopia, Ni Nyampinga in Rwanda - these are some of our youth brands. They exist across multiple channels - digital ( Facebook, Instagram, YouTube, TikTok, WhatsApp), TV, radio, print, and offline. Together, these brands reach over 50 million girls worldwide.

Girl Effect in Nigeria

Girl Effect’s goal is to inspire over 10 million girls and young women in Nigeria to defy gender norms and take control of their futures. Girl Effect has been piloting different approaches to change in Nigeria for the last ten years. 

In 2014, we developed a mobile platform that trains young women to become technology-enabled girl ambassadors to conduct peer-to-peer research in some of the hardest-to-reach communities in Borno, Adamawa, Yobe and Kano states. In 2014, we launched a zero-rated online mobile platform available on the web and social media called Springster. Providing entertaining content written by girls, for girls, Springster gave users access to an A-Z of everything they needed to know to thrive in English and Hausa. We learned we can use digital channels to engage girls at scale in Nigeria and that there’s a real thirst for honest, authentic content related to topics that girls are too scared to talk to their friends and family about.

In 2021, we partnered with Meta to use Instagram and Facebook to deliver social behaviour change communication campaigns designed to tackle myths around COVID and the COVID-19 vaccine, working with influencers like Taaooma and Kate Henshaw to break through the clutter to reach more than 9 million people.

 In 2025, we successfully developed and launched two significant campaigns: Oya (HPV), which focused on increasing HPV vaccine uptake among 9-year-old girls in Ondo, Ekiti, Oyo, Delta, and Kaduna states, and Saabi (SRHS), which aimed to boost Sexual and Reproductive Health and Rights (SRHR) uptake among young couples aged 18–24 years. Both initiatives effectively leveraged a comprehensive strategy,  including grassroots implementation, community outreaches, the Champions program, and the strategic use of social media and relevant tools to successfully reach and make a significant impact on our target audiences.

About New Program - Kano State

Girl Effect Nigeria is deploying a new program in Kano state, CIFF ECM project. The objective of this program is to sustainably reduce child marriage in Rimin Gado LGA by shifting harmful social norms, expanding girls’ access to education, strengthening protection systems, and increasing economic resilience for girls and their families, through a government-led, community-owned model.

The Objective 

Girl Effect seeks to engage a qualified consultant with demonstrated expertise in Islamic teachings, social norms change, and community engagement to develop a culturally relevant and theologically sound Sermon (Khutbah) and Discussion Guide to support Imams and Islamic leaders in communicating child marriage prevention and girls’ protection messages within communities in Rimin Gado LGA, Kano State. 

Target Group

• Parents/ caregivers and community leaders 
• Other religious leaders in the community 

Facilitators

The Imams and Islamic scholars are the appropriate facilitators because of their credibility, influence, and community reach. They are trusted religious authorities whose teachings are widely respected. They have regular access to large audiences through sermons and community engagements, allowing them to consistently reinforce messages. As community advisors and counsellors, they also influence family decisions, including marriage.

Expected Outcome

The assignment is expected to result in:

• Increased capacity of Imams and religious leaders to communicate positive social norms and child protection messages;
• Improved community dialogue around delaying child marriage and promoting girls’ education;
• Development of a practical, culturally appropriate, and rights-based faith engagement tool adaptable for broader community use.

Scope of Work

The Consultant shall:

1. Inception & Review

• Review relevant programme documents, formative research, safeguarding guidance, and relevant Nigerian laws and policies relating to child protection and child marriage;
• Review relevant Islamic teachings, Qur’anic verses, Hadith, and scholarly interpretations related to:
• Child wellbeing
• Education
• Consent
• Responsible parenting
• Prevention of harm
• Protection of girls

2. Stakeholder Engagement

Conduct consultations with:

• Religious leaders and Islamic scholars
• Traditional/community leaders
• Programme and safeguarding teams
• Content review committee

The purpose of consultations will be to:

• Validate theological accuracy
• Ensure cultural relevance
• Strengthen community acceptability
• Ensure alignment with safeguarding and rights-based approaches

3. Sermon (Khutbah) & Discussion Guide Development

Develop a user-friendly and practical guide that includes:

a. Core Content

• Key messages on the harms and consequences of child marriage;
• Messaging around:
• Girls’ education
• Child protection
• Economic empowerment
• Delayed marriage
• Positive parenting

b. Islamic References

• Qur’anic verses
• Hadith references
• Relevant Islamic principles and scholarly guidance

c. Facilitation Approach

• Sample Khutbah outlines
• Discussion prompts
• Community dialogue guidance
• Group facilitation methods
• Recommended seating and engagement arrangements
• Listening and probing techniques
• Suggested responses to common concerns/questions

d. Safeguarding Integration

• Child safeguarding and protection messaging
• Referral and support guidance where appropriate
• Ethical engagement considerations

4. Validation & Revision

• Facilitate at least one validation session/workshop with stakeholders;
• Revise and finalize materials based on feedback received.

Deliverables

The consultant is expected to deliver:

1. Draft Sermon  (Khutbah) and discussion guide
2. Validation workshop report
3. Final Sermon (Khutbah) and discussion guide

 Deliverable Timelines (10 days in May 2026) 

Tentative Timelines

• Terms of reference published: 13th May, 2026
• Proposal Submission Deadline:18th May, 2026
• Commencement: May, 2026

Who You Are 

Skills and expertise:

The consultant should have:

• Demonstrated experience in developing Islamic or faith-based guidance materials, with samples of previous work where possible. 
•  knowledge of Islamic jurisprudence (Fiqh), Qur’an, and Hadith related to child marriage, child protection, and social wellbeing.
• Experience engaging with Imams, Islamic scholars, or traditional and other Muslim community leaders.
• Strong understanding of child marriage prevention and the social norms change context.
• Excellent writing and facilitation skills.
• Familiarity with the local Muslim cultural context in Kano state is highly desirable.

Attitudes we are looking for: 

• Highly responsive and able to manage short turnaround times under pressure.
• Strong communication and interpersonal skills.
• Ability to take creative direction and adapt to Girl Effect's brand and guidelines.
• Reliable, punctual, and self-organised.
• Commitment to ethical storytelling and safeguarding principles when working with vulnerable populations, particularly young girls.

Reporting and Supervision 

The consultant will report to the Project Manager and work closely with program staff throughout the assignment.

Location

The consultant may work remotely; however, availability for in-person engagement in the office, where required, is highly desirable. Strong familiarity with Northern Nigerian Islamic and cultural contexts is essential. 

Proposal submission

Your proposal should be 5 pages max and cover the following:

• Cover letter - Please tell us why you feel you are well-placed to advise us on this
• Credentials/Profile/CV - Please showcase any previous work that you consider relevant to what we are trying to achieve, how we approach our work, and the audience we cater to. Describe the qualifications, experience, and capabilities of the firm or consultant in providing the requested services.
• Reference- Provide at least three references for similar contracts with a description of the service provided, the value of the contract, and the contract periods of performance.
• Breakdown of Costs with applicable taxes and other charges clearly identified in Naira. Consultants should provide their daily or hourly billing rate or their proposed fixed fee for the requested deliverables. 
• All applicable taxes should be quoted separately.

In their proposal, the bidder must demonstrate an understanding of the requirements described in the TOR and demonstrate how the bidder will meet the requirements of the evaluation criteria.

GE is not liable for any cost incurred during the award/contract preparation, submission, or negotiation of the award/contract. All submitted documentation and/or materials shall become and remain the property of GE.

VALIDITY of the proposal shall be for 90 days from the date of bid closure

Evaluation Criteria

The criteria for evaluating proposals are listed below.

Technical Evaluation:

• Experience with Islamic/faith-based content -30%
• Understanding of child marriage/social norms -20%
• Clear and Concise Profile/CV demonstrating relevant technical expertise - 30%

Financial Evaluation:

• Value for money/proposed budget breakdown - 20%

How to Apply

Please submit proposals, as described above, to Girl Effect’s procurement team (suppliers@girleffect.org) by the 18th of May 2026.  Please mark your email with the subject line, ‘‘Proposal -  Sermon Guide Consultant: Kano state, Nigeria.’

Tax

Girl Effect Nigeria is obliged by the Nigerian tax authorities to ensure all taxes are charged where applicable. Applicants are advised to ensure they have a clear understanding of their tax position under Nigerian tax legislation when developing their proposals.

Copyright

All materials/documents arising from this consultancy work shall remain the property of Girl Effect.

Equal Opportunities

Girl Effect is committed to equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity, or expression. We are proud to be an equal opportunity workplace.

We are committed to building an organization that is truly representative of the communities that we serve. To this end, due regard will be paid to procuring consultancy services of organizations and individuals with a deep understanding and experience of our programming markets and diverse professional, academic, and cultural backgrounds.

Safeguarding

You may be required to undertake safeguarding checks. Shortlisted consultants will be assessed on our organizational values at the interview stage. The successful consultant will be expected to adhere to our safeguarding policy. We encourage you to read and understand our safeguarding policy, the executive summary of which can be found here. We have zero tolerance for all forms of violence against children, beneficiaries and staff. 

All content developed under this assignment must:

• Be respectful and non-discriminatory;
• Avoid inflammatory or politically sensitive language;
• Align with safeguarding and child protection principles;
• Be reviewed and approved by Girl Effect before use.

Disclaimer

GE reserves the right to determine the structure of the process, the number of short-listed participants, the right to withdraw from the proposal process, the right to change this timetable at any time without notice, and reserves the right to withdraw this tender at any time, without prior notice and without liability to compensate and/or reimburse any party. GE shall inform the ONLY successful applicant(s). The process of negotiation and signing of the contract with the successful applicant(s) will follow.

Please note: We will evaluate only proposals submitted following the application process outlined in the TOR and using our specified email address (suppliers@girleffect.org).

Who We Are

Girl Effect is an international non-profit that builds media that girls want, trust, and need. From chatbots to chat shows and TV dramas to tech, our content helps adolescent girls in Africa and Asia make choices and changes in their lives.

We create safe spaces for girls, sharing facts and answering questions about health, nutrition, education, and relationships, empowering girls with the skills to negotiate and redefine what they are told is possible “for a girl”.

Our reach is 50 million and counting. And we’re using technology to reach girls at scale so every girl can choose to be in control of her body, her health, her learning, and her livelihood.

Because when a girl unlocks her power to make different choices that change her life, it inspires others to do so too. She starts a ripple effect that impacts her family, community, and country.

That’s the Girl Effect.

Our Approach

Girl Effect uses a branded media approach towards delivering behavioural change messaging. 

We reach girls across the world, where they are -online and offline,  to support them at the critical moments in life when choices around their health, education, and economic future need to be made. 

We use our expertise in behaviour change science to motivate and equip girls with information and support to help them see a different future for themselves, act on those choices, and drive greater demand for the opportunities and services available to them. 

Girl Effect builds youth brands that girls love and trust, reaching girls where they are and creating change. Chhaa Jaa in India, Tujibebe in Tanzania, Yegna in Ethiopia, Ni Nyampinga in Rwanda - these are some of our youth brands. They exist across multiple channels - digital ( Facebook, Instagram, YouTube, TikTok, WhatsApp), TV, radio, print, and offline. Together, these brands reach over 50 million girls worldwide.

Girl Effect in Nigeria

Girl Effect’s goal is to inspire over 10 million girls and young women in Nigeria to defy gender norms and take control of their futures. Girl Effect has been piloting different approaches to change in Nigeria for the last ten years. 

In 2014, we developed a mobile platform that trains young women to become technology-enabled girl ambassadors to conduct peer-to-peer research in some of the hardest-to-reach communities in Borno, Adamawa, Yobe, and Kano states. In 2014, we launched a zero-rated online mobile platform available on the web and social media called Springster. Providing entertaining content written by girls, for girls, Springster gave users access to an A-Z of everything they needed to know to thrive in English and Hausa. We learned we can use digital channels to engage girls at scale in Nigeria and that there’s a real thirst for honest, authentic content related to topics that girls are too scared to talk to their friends and family about.

In 2021, we partnered with Meta to use Instagram and Facebook to deliver social behaviour change communication campaigns designed to tackle myths around COVID and the COVID-19 vaccine, working with influencers like Taaooma and Kate Henshaw to break through the clutter to reach more than 9 million people.

 In 2025, we successfully developed and launched two significant campaigns: Oya (HPV), which focused on increasing HPV vaccine uptake among 9-year-old girls in Ondo, Ekiti, Oyo, Delta, and Kaduna states, and Saabi (SRHS), which aimed to boost Sexual and Reproductive Health and Rights (SRHR) uptake among young couples aged 18–24 years. Both initiatives effectively leveraged a comprehensive strategy,  including grassroots implementation, community outreaches, the Champions program, and the strategic use of social media and relevant tools to successfully reach and make a significant impact on our target audiences.

About the New Program - Kano State

Girl Effect Nigeria is deploying a new program in Kano state, the CIFF ECM project. The objective of this program is to sustainably reduce child marriage in Rimin Gado LGA by shifting harmful social norms, expanding girls’ access to education, strengthening protection systems, and increasing economic resilience for girls and their families, through a government-led, community-owned model.

TOR Objective 

Girl Effect seeks to engage a qualified curriculum development consultant to design age-appropriate, culturally relevant, gender-responsive, and safeguarding-informed Life Skills and “My Future First” curricula for in-school and out-of-school adolescent girls in Rimin Gado LGA, Kano State. The curricula should equip girls with practical life skills, personal development competencies, educational support tools, and future-oriented mindsets that contribute to increased resilience, confidence, school retention, safety, and informed decision-making. 

Target Group

• In-school  and out-of-school adolescent girls  (9 - 17-year-olds)

Facilitators

The facilitators for these sessions will be the Youth Advisory Panel members (YAPs) and the school guidance and counsellors. The YAPs are particularly well-suited to serve as facilitators for the “My Future First” curriculum in Rimin Gado because of their unique positioning as peers, role models, and community insiders. Their involvement will enhance cultural relevance and contextual understanding, engagement, participation, and strengthen the sustainability of the program. 

Expected Outcomes

The assignment is expected to result in:

• Development of structured and engaging curricula tailored for girls aged 9–13 and 14–17;
• Improved access to age-appropriate life skills and educational support content;
• Increased confidence, aspirations, and protective knowledge among girls;
• Availability of practical facilitation materials for Youth Advisory Panel members and school counsellors;
• Strengthened safeguarding and rights-based messaging within community learning environments.

Scope of Work

Expectations

Curriculum Development

Develop two structured curricula (Life Skills Curriculum and My Future First Curriculum for In-School Girls ), ensuring they are:

• Age-appropriate and context-specific for girls ages 9-13 and 14-17 years
• Gender-sensitive and culturally relevant
• Reflective of field insights
• Participatory and engaging (activity-based learning)
• Adaptable for low-literacy audiences (especially for out-of-school girls) 
• Simple and easy to understand
• Include facilitator and participant materials

Curriculum Content

Life skills curriculum (Girls 9-13)

Topics

• Bodily autonomy
• Puberty
• Personal hygiene
• Healthy nutrition habits
• Savings 
• Child abuse and molestation
• Mentorship and growth ( how to dress, act, etc., in a workplace ) 

Life skills curriculum (Girls 14-17)

Topics

• Bodily autonomy 
• Self esteem 
• Personal hygiene
• Savings and investment 
• Abstinence/ negotiating safe relationships ( safe sex) 
• Child abuse and molestation
• Mentorship and growth ( how do you address people as a business owner) 

My Future First Curriculum for in-school girls

Academic sessions (How to prepare for examination, studying tips and tricks, good essay writing skills, critical thinking skills)

Topics: (Ages 9-13) 

• Goal Setting for School (Short-term goals -  e. g, I want to move from B to A in Maths) 
• Simple study habits ( develop a reading time table with an aim to passing your exams, building confidence, dealing with anxiety, etc) 
• My Favorite Subject: Why it matters and careers linked to it
• Smart girl protocol, Sabi girl schedule (Balancing school and home responsibilities, time for books and helping with home chores, Dealing with Distractions, etc) 
• Speaking Up in Class: Confidence to answer questions 

Topics: (Ages 14-17)

• Goal Setting for School (Short-term goals -  e. g, I want to move from B to A in Maths)
• Study Skills That Work, Note-taking, past questions, group study, teaching others with an aim to passing your exam, building confidence, dealing with anxiety, etc) 
• Choosing My Subjects, Science vs Arts: What it means for my future
• Smart girl protocol, Sabi girl schedule (Balancing school and home responsibilities, time for books and helping with home chores, dealing with distractions, etc) 
• Girls Can Do STEM: Breaking myths, female role models in science/tech 

Stakeholder Engagement

• Conduct consultations with key stakeholders (teachers, community leaders, parents, and girls) to ensure alignment with local context, cultural and social norms, while maintaining rights-based approaches in the development of the curriculum 

Validation and Revision

• Facilitate a validation workshop with stakeholders
• Revise the curriculum based on feedback 

Deliverables

The consultant is expected to deliver:

1. Draft curricula (in-school My Future First and age-appropriate Life Skills Curriculum ), including facilitator and participant materials
2. Validation workshop report
3. Final revised curriculum package 
4. Final process report 

Deliverable Timelines (20 days across May - June 2026 - The consultant is expected to be available for the period of 20 days of the curriculum development):

Tentative Timelines

• Terms of reference published: 13th May, 2026
• Proposal Submission Deadline:18th May, 2026
• Commencement: May, 2026

Who You Are 

Skills and expertise:

The consultant should have:

• Advanced degree in Education, Social Sciences, Gender Studies, Public Health, or related field
• At least 5 years of experience in related or similar theme curriculum development, especially for adolescents, with samples of previous work done.
• Demonstrated experience in girls’ education, life skills, or gender programming
• Experience working in Northern Nigeria or similar contexts is an added advantage
• Strong understanding of safeguarding and child protection principles 

Attitudes we are looking for: 

• Highly responsive and able to manage short turnaround times under pressure.
• Strong communication and interpersonal skills.
• Ability to take creative direction and adapt to Girl Effect's brand and guidelines.
• Reliable, punctual, and self-organised.
• Commitment to ethical storytelling and safeguarding principles when working with vulnerable populations, particularly young girls.

Reporting and Supervision 

The consultant will report to the Project Manager and work closely with program staff throughout the assignment.

Location

The consultant will be engaged remotely, able to be available physically at the office upon request, and should ideally possess a strong understanding of the Nigerian context.

Proposal submission

Your proposal should be 5 pages max and cover the following:

• Cover letter - Please tell us why you feel you are well-placed to advise us on this
• Credentials/Profile/CV - Please showcase any previous work that you consider relevant to what we are trying to achieve, how we approach our work, and the audience we cater to. Describe the qualifications, experience, and capabilities of the firm or consultant in providing the requested services.
• Reference- Provide at least three references for similar contracts with a description of the service provided, the value of the contract, and the contract periods of performance.
• Breakdown of Costs with applicable taxes and other charges clearly identified in Naira. Consultants should provide their daily or hourly billing rate or their proposed fixed fee for the requested deliverables. 
• All applicable taxes should be quoted separately;

In their proposal, the bidder must demonstrate an understanding of the requirements described in the TOR and demonstrate how the bidder will meet the requirements of the evaluation criteria.

GE is not liable for any cost incurred during the award/contract preparation, submission, or negotiation of the award/contract. All submitted documentation and/or materials shall become and remain the property of GE.

VALIDITY of the proposal shall be for 90 days from the date of bid closure

Evaluation Criteria

The criteria for evaluating proposals are listed below.

Technical Evaluation:

• Relevant curriculum development experience-30%
• Understanding of adolescent girls' programming  -20%
• Clear and Concise Profile/CV demonstrating relevant technical expertise - 30%

Financial Evaluation:

• Value for money/proposed budget breakdown - 20%

How to Apply

Please submit proposals, as described above, to Girl Effect’s procurement team (suppliers@girleffect.org) by the 18th of May 2026.  Please mark your email with the subject line, ‘‘Proposal -  Mentorship Curriculum Consultant: Kano state, Nigeria.’

Tax

Girl Effect Nigeria is obliged by the Nigerian tax authorities to ensure all taxes are charged where applicable. Applicants are advised to ensure they have a clear understanding of their tax position under Nigerian tax legislation when developing their proposals.

Equal Opportunities

Girl Effect is committed to equal opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity, or expression. We are proud to be an equal opportunity workplace.

We are committed to building an organization that is truly representative of the communities that we serve. To this end, due regard will be paid to procuring consultancy services of organizations and individuals with a deep understanding and experience of our programming markets and diverse professional, academic and cultural backgrounds.

Safeguarding

You may be required to undertake safeguarding checks. Shortlisted consultants will be assessed on our organizational values at the interview stage. The successful consultant will be expected to adhere to our safeguarding policy. We encourage you to read and understand our safeguarding policy, the executive summary of which can be found here. We have zero tolerance for all forms of violence against children, beneficiaries and staff. 

All curriculum content developed under this assignment must:

• Be technically accurate;
• Be age-appropriate and culturally sensitive;
• Align with safeguarding and child protection principles;
• Be reviewed and approved by Girl Effect before implementation.

Copyright

All materials/documents arising from this consultancy work shall remain the property of Girl Effect.

Disclaimer

GE reserves the right to determine the structure of the process, the number of short-listed participants, the right to withdraw from the proposal process, the right to change this timetable at any time without notice and reserves the right to withdraw this tender at any time, without prior notice and without liability to compensate and/or reimburse any party. GE shall inform the ONLY successful applicant(s). The process of negotiation and signing of the contract with the successful applicant(s) will follow.

Please note: We will evaluate only proposals submitted following the application process outlined in the TOR and using our specified email address (suppliers@girleffect.org).

Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

Job Title: Implementation Officer
Reports To: Lead, Onboarding
Location: Kano (Hybrid Model)

Job Purpose

The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days.

Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers.

Key Responsibilities

• Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey.
• Product Setup & Configuration: Guide customers through initial Moniebook POS setup.
• Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently.
• Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track.
• Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions.
• Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations.
• Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base.
• Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support.
• Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements.

Qualifications

• 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems)
• Proven track record of successfully onboarding customers to software platforms and driving product adoption
• Excellent communication and presentation skills with ability to train diverse audiences
• Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions
• Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences
• Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality
• Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes
• Technical aptitude and comfort with software tools
• Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience) 

Preferred Qualifications

• Experience creating training materials, documentation, or knowledge base content
• Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices
• The candidate should be based in either Abuja, Plateau or Makurdi

About You

• You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes
• You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users
• You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support
• You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace
• You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds
• You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences
• You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm
• You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it

What Success Looks Like

• 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days
• Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup)
• Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions
• Achieve a 4.5+ average rating score on post-onboarding surveys.
• Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention
• Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention
• You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience

What we can offer you

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
• Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the hiring team.
• An interview with a member of our executive team.

Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

The Nigeria program, established in 2018, is headquartered in Minna, Niger state. We're currently serving over 100,000 unique farmers across the state via our inputs on credit 'Core' program, inputs on cash 'Retail' program, and have a free tree seedling distribution 'Agroforestry' program. To learn more about our work, look at our Nigeria program blog.

About the Role

Seeking an innovative professional with 3+ years of experience designing and scaling agricultural projects to help us answer one critical question: How do we serve farmers better with Trees?

Responsibilities

Trial Design

• Lead the design and planning of operational trials to answer program-level questions on seedling production, planting techniques, and seedling survival rates. 
• Lead site-specific species matching exercises to ensure the right species are raised and planted in the right locations.
• Define trial objectives, protocols, and data collection plans in collaboration with Impact Innovations.
• Build trial project plans, timelines, budgets, and KPI trackers to ensure effective execution.
• Analyze trial results and generate actionable insights to inform program strategy, species portfolio selection, and long-term program design.
• Own and maintain the Trees Product Portfolio Strategy, by implementing robust validation and oversight processes prior to introducing new species to ensure ecological suitability, operational feasibility, and program impact.

Field Execution

• Oversee program rollout across regions, ensuring adherence to timelines and quality standards.
• Support delivery of OAF business goals at state level, liaising with other departments within the programs division to understand pain points and provide support.
• Go to Gemba regularly to meet with farmers and field teams in order to build fluency on field level operations and farmer insights, resolve challenges and improve program delivery.
• Lead seeds aggregation trials and other scale initiatives to derisk operations and ensure timely availability of input materials.
• Own and maintain the Trees risk map, rolling out frequent engagements with field team and Trees leadership to gather emerging risk concerns and design mitigation pathways.

 Farmer Experience

• Lead SBCC (Social and Behavior Change Communication) initiatives to improve farmer planting practices and adoption.
• Conduct field assessments to evaluate farmer experience and outcomes.
• Identify and implement operational improvements that enhance farmer adoption,  tree planting, survival, and farmer satisfaction.
• Test and refine farmer-support pathways including training, tools, engagement methods, and incentives.

Cross-Team Collaboration

• Collaborate with other teams including market access, business innovations, impact innovations, programs division, and global teams to align field insights with market opportunities.
• Support intra and cross-departmental initiatives on nursery practices, new species, distribution models, and farmer education.
• Liaise with collaborators from other farmer-facing and support departments to support innovations and new approaches that will help OAF serve more farmers in better/more sustainable ways 

Team Training

• Develop and deliver training programs for field teams to improve scale and strengthen impact
• Build capacity of teams to adopt improved practices and ensure consistency across regions

 Talent Management

• Support recruitment efforts and lead execution of recruitment plans at state or regional level
• Lead, coordinate, and motivate team to achieve objectives and maintain high performance.
• Set clear goals, monitor performance with at least two performance development reviews annually,, and provide timely feedback to guide performance improvement.
• Foster a culture of learning, collaboration, and continuous improvement within teams.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• 3+ years of relevant professional work experience, including leading teams.
• University degree in agriculture, forestry, development studies, environmental science, or related field.
• R&D & Trials: Proven experience designing and scaling forestry/agronomy trials, pilots, and innovation programs.
• Horticultural Mastery: Deep knowledge of nursery management, climate-smart agroforestry, and pest/disease control.
• Data-Driven Insights: Skilled in monitoring, reporting, and analyzing trial results to provide actionable recommendations.
• Program Scaling: Expert in designing and rolling out sustainable farmer and nursery models.
• Field Management: Experienced in leading multidisciplinary teams within complex rural environments.
• Strategic Execution: Highly organized, self-driven leader capable of managing competing priorities and cross-functional collaboration.

Preferred Start Date

As soon as possible

Job Location

Bauchi, Nigeria

Benefits

Health insurance, paid time off 

Eligibility

This role is only open to citizens or permanent residents of Nigeria.

Application Deadline

25 May 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

We started working in Nigeria in 2018, serving just 150 farmers. That figure grew year on year, and we now serve more than 300,000 farmers across three regions in Niger State: Minna, Mokwa, and Iseyin.

Between our tree program and a diverse staple crop program, xx staff are supporting farmers in Nigeria to grow their way to prosperity.

About the Role

Seeking a detail-oriented operations professional with 3–5 years’ experience to coordinate facilities, vendors, transport, and admin teams across locations, ensuring high service quality, cost control, and smooth day-to-day operations.

Responsibilities

Corporate Operations Delivery:

• Coordinate daily corporate operations across offices, track tasks and their timelines.

Facility Admin Operations Management (offices and Residential)

• Manage routine facilities operations, including cleaning, maintenance, inspections, and minor repairs across offices and residences
• Maintain schedules and supplies, track needs, and flag risks, delays, or recurring issues to ensure smooth operations.

Transport & Fleet Management:

• Coordinate staff, guest, and visitor transport across assigned states while managing vehicle logs, fuel records, and documentation
• Ensure vehicles are roadworthy, maintenance and compliance are up to date, and manage external transport providers, escalating any gaps as needed.

Visitor,  Guest, and Event Management

• Coordinate and support logistics for interview candidates, visiting staff from other country programs, and donors.
• Coordinate and facilitate logistics, accommodation, and meals for organizational events and initiatives such as team bonding activities, town halls, and field visits

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• 2-3 years of experience in Administration, Facility or Office Management, or similar roles.
• Ability to plan, track, and support the delivery of operational projects, ensuring timelines and actions are followed through.
• Experience working with vendors and providing task direction to drivers, office assistants, and outsourced staff.
• Clear communication skills and ability to work effectively with cross-functional teams.
• Proficient in Microsoft Office Suite, especially Excel. Familiar with HR digital tools and reporting systems.

Preferred Start Date

As soon as possible

Job Location

Minna and Nasarawa, Nigeria

Benefits

Health insurance, paid time off 

Contract Duration

1 Year

Eligibility

This role is only open to citizens or permanent residents of Nigeria.

Application Deadline

10 June 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

About You and The Role

Zipline’s long-range autonomous drone system is already delivering millions of medical products across Africa, and as we scale, we’re establishing new distribution centers – the backbone of our operation. Each launch is a complex, multi-stakeholder effort requiring rigorous project management, cross-functional coordination, and hands-on leadership at the country level. We’re looking for a Deployments Project Manager to own local planning and execution of these rollouts. You’ll lead everything from site acquisition and permitting to construction, vendor management, and operational handover, coordinating across internal and external stakeholders to deliver sites that meet Zipline’s technical, safety, and performance standards. This is a highly visible role for a resourceful, technically savvy project manager who is eager to shape Zipline’s growing footprint and deliver lasting impact.

What You’ll Do

• Lead local deployment planning and execution for new distribution centers, owning the project end-to-end from site selection through operational launch.
• Work with real estate vendors and local authorities to identify and secure sites that meet Zipline’s technical and business criteria.
• Partner with Procurement and Engineering to identify, qualify, and select contractors and vendors through rigorous evaluation processes.
• Oversee site preparation and buildout, including workforce mobilization, civil works, hardware installation, and operational readiness, ensuring all timelines and quality benchmarks are met.
• Coordinate with Engineering, Supply Chain and Logistics to ensure timely delivery of materials and equipment to the site.
• Own and manage the project budget, tracking expenditures, anticipating risks, and ensuring efficient use of resources.
• Track KPIs and report progress weekly to country and Africa leadership, highlighting successes, risks, and mitigation strategies.
• Capture lessons learned and contribute process improvements to Zipline’s global deployment playbook to accelerate future rollouts.

What You’ll Bring

• A background in construction project management, civil works, engineering, or operations program management.
• At least 5 years of relevant experience leading complex, multi-stakeholder projects with significant technical and operational components.
• Demonstrated ability to plan and execute projects under tight timelines and budgets.
• Experience managing contractors, suppliers, and vendors, including technical evaluation and quality assurance.
• Proven track record of leading cross-functional teams and influencing stakeholders across different functions, levels, and geographies.
• Strong organizational and problem-solving skills.
• Excellent communication and stakeholder management skills, with the ability to report clearly and confidently to leadership.
• Grit, adaptability, and resilience to thrive in uncertain, constantly changing conditions

This role will be based in-country with extensive on-site presence required throughout the deployment period. Must be eligible to work in-country and commit to travel and frequent field-based work.

What Else You Need to Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

The Nigeria program, established in 2018, is headquartered in Minna, Niger state. We're currently serving over 100,000 unique farmers across the state via our inputs on credit 'Core' program, inputs on cash 'Retail' program, and have a free tree seedling distribution 'Agroforestry' program. To learn more about our work, look at our Nigeria program blog.

About the Role

Seeking an experienced professional with over 3 years of experience managing agroforestry or other field-based rural/development projects, with great team and project management skills, to help us reach more farmers & serve them with tree products.

Responsibilities

Delivery of Program KPI

• Support the successful execution of Trees field operations at state/regional level, which includes field team set up, nursery set up and management, seedling production and sales, farmer enrolment, farmer adoption and post distribution activities with the target of 100% timely completion across all.
• Support the successful delivery of other program division targets as assigned to ensure OAF is serving farmers holistically across multiple business units.

Team Management

• State-wide field team management, including field directors, assistant field directors, field managers, field assistants (and/or other casuals engaged at the site and nursery level), and nursery managers with a responsibility to serve a minimum of 160,000 farmers annually.
• Train, motivate, mentor, and evaluate team members through direct management, as in the case of FDs/AFDs and/or indirect management of field managers to drive program goals across the state.

Talent Management

• Conduct regular skills gap assessments in collaboration with L&D to identify team training needs for trees, either at the state, regional or program-wide level.
• Lead annual recruitment campaigns for open roles.

Research and Program Execution

• Undertake independent stretch projects that contribute to the program’s success as specified by the program leadership.
• Liaise with collaborators from other farmer-facing and support departments to support innovations and new approaches that will help OAF serve more farmers in better/more sustainable ways 

Training and meetings

• Attend all relevant Programs Division and Trees department events as required, including trainings and meetings.
• Support and participate regularly in district-level meetings and occasionally pod-level meetings to build fluency of field-level challenges, farmer insights and execution approaches.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• Seeking an experienced professional with over 3+ years of experience managing agroforestry or other field-based rural/development projects.
• Data analysis & drawing insights from raw data: Ability to collect, interpret, and analyze raw data for decision-making. 
• Report writing: Prepare comprehensive reports that clearly communicate findings, recommendations, and performance metrics.
• Budgeting and budget management: Develop, monitor, and manage budgets to ensure financial efficiency and alignment with organizational goals
• Attention to detail: Maintain accuracy and precision in all aspects of your work.
• Communication: Excellent written and verbal communication abilities.
• English required; proficiency in Hausa is an added advantage

Preferred Start Date

As soon as possible

Job Location

Niger State, Nigeria

Benefits

Health insurance, paid time off 

Contract Duration

1 Year

Eligibility

This role is only open to citizens or permanent residents of Nigeria.

Application Deadline

14 June 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

About You and The Role

Zipline’s long-range autonomous drone system is already delivering millions of medical products across Africa, and as we scale, we’re establishing new distribution centers – the backbone of our operation. Each launch is a complex, multi-stakeholder effort requiring rigorous project management, cross-functional coordination, and hands-on leadership at the country level. We’re looking for a Deployments Project Manager to own local planning and execution of these rollouts. You’ll lead everything from site acquisition and permitting to construction, vendor management, and operational handover, coordinating across internal and external stakeholders to deliver sites that meet Zipline’s technical, safety, and performance standards. This is a highly visible role for a resourceful, technically savvy project manager who is eager to shape Zipline’s growing footprint and deliver lasting impact.

What You’ll Do

• Lead local deployment planning and execution for new distribution centers, owning the project end-to-end from site selection through operational launch.
• Work with real estate vendors and local authorities to identify and secure sites that meet Zipline’s technical and business criteria.
• Partner with Procurement and Engineering to identify, qualify, and select contractors and vendors through rigorous evaluation processes.
• Oversee site preparation and buildout, including workforce mobilization, civil works, hardware installation, and operational readiness, ensuring all timelines and quality benchmarks are met.
• Coordinate with Engineering, Supply Chain and Logistics to ensure timely delivery of materials and equipment to the site.
• Own and manage the project budget, tracking expenditures, anticipating risks, and ensuring efficient use of resources.
• Track KPIs and report progress weekly to country and Africa leadership, highlighting successes, risks, and mitigation strategies.
• Capture lessons learned and contribute process improvements to Zipline’s global deployment playbook to accelerate future rollouts.

What You’ll Bring

• A background in construction project management, civil works, engineering, or operations program management.
• At least 5 years of relevant experience leading complex, multi-stakeholder projects with significant technical and operational components.
• Demonstrated ability to plan and execute projects under tight timelines and budgets.
• Experience managing contractors, suppliers, and vendors, including technical evaluation and quality assurance.
• Proven track record of leading cross-functional teams and influencing stakeholders across different functions, levels, and geographies.
• Strong organizational and problem-solving skills.
• Excellent communication and stakeholder management skills, with the ability to report clearly and confidently to leadership.
• Grit, adaptability, and resilience to thrive in uncertain, constantly changing conditions
• Must be bilingual in English and French, with strong verbal and written communication skills in both languages.

This role will be based in-country with extensive on-site presence required throughout the deployment period. Must be eligible to work in-country and commit to travel and frequent field-based work.

What Else You Need to Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

Job Title: Implementation Officer
Reports To: Lead, Onboarding
Location: Anambra (Hybrid Model)

Job Purpose

The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days.

Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers.

Key Responsibilities

• Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey.
• Product Setup & Configuration: Guide customers through initial Moniebook POS setup.
• Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently.
• Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track.
• Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions.
• Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations.
• Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base.
• Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support.
• Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements.

Qualifications

• 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems)
• Proven track record of successfully onboarding customers to software platforms and driving product adoption
• Excellent communication and presentation skills with ability to train diverse audiences
• Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions
• Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences
• Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality
• Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes
• Technical aptitude and comfort with software tools
• Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience) 

Preferred Qualifications

• Experience creating training materials, documentation, or knowledge base content
• Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices
• The candidate should be based in either Onitsha Central, or Onitsha - Awada / Obosi

About You

• You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes
• You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users
• You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support
• You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace
• You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds
• You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences
• You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm
• You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it

What Success Looks Like

• 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days
• Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup)
• Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions
• Achieve a 4.5+ average rating score on post-onboarding surveys.
• Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention
• Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention
• You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience

What we can offer you

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
• Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the hiring team.
• An interview with a member of our executive team.

Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who we are

Moniepoint Inc. is Africa’s all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019.
As Nigeria’s largest merchant acquirer, it powers most of the country’s Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably.

Role Overview

The API & SQL Database Auditor is responsible for assessing the design, security, reliability, and compliance of application programming interfaces (APIs) and relational database systems. This role evaluates how data is accessed, processed, stored, and protected across applications, ensuring adherence to security standards, regulatory requirements, and internal controls.

Key Responsibilities 

Audit & Compliance

• Audit of Application Program Interfaces Security Controls.
• Audit REST, GraphQL, and internal APIs for governance, and compliance with organizational standards.
• Audit of Database Security Controls (e.g., MySQL, PostgreSQL, SQL Server, Oracle) for data integrity, availability, and confidentiality.
• Assess compliance with regulatory and industry frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, GDPR).
• Evaluate API versioning, lifecycle management, and deprecation controls.

Security & Risk Assessment

• Identify risks related to authentication, authorization, rate limiting, and input validation.
• Review protection mechanisms against common threats (e.g., injection attacks, broken object-level authorization).
• Evaluate encryption practices (in transit and at rest).
• Assess secrets management for database credentials and API keys.
• Review database patching, vulnerability management, and hardening practices.

Data Governance & Integrity

• Assess data classification, retention, and deletion policies.
• Review database schema design, constraints, indexing, and referential integrity controls.
• Evaluate logging, monitoring, and audit trails for data access and changes.
• Verify segregation of duties for database administration and application access.

Process & Controls Review

• Review backup, replication, and disaster recovery processes.
• Assess performance monitoring, capacity planning, and availability controls.
• Evaluate change management processes for schema and API changes.
• Review third-party API integrations and data-sharing agreements.

Reporting & Advisory

• Document audit findings with risk ratings and evidence.
• Provide clear, actionable remediation recommendations.
• Present findings to engineering, security, and data governance stakeholders.
• Track remediation progress and validate corrective actions.
• Participates in the other regular audits in the IT Audit Plan as assigned by the Head, IT Audit.

Skills & Competencies

• SQL (analysis, permissions, schema review)
• API documentation and testing tools (Postman, Swagger/OpenAPI)
• Database security controls (roles, grants, auditing)
• Logging and monitoring solutions
• Encryption and key management concepts
• Strong analytical and investigative skills
• Ability to translate technical risks into business impact
• Clear written documentation and reporting
• Professional skepticism and attention to detail
• Ability to collaborate with engineering and security teams

Qualifications 

• Minimum of a Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or related field (or equivalent experience).
• Certifications in one or more of the following will be an added advantage - CISA, ACA, CISSP, CISM, CRISC, MICROSOFT certifications, ORACLE, etc.
• Experience: Minimum of 5 years experience in application security, database administration, software engineering, or IT audit.
• Strong understanding of RESTful APIs and SQL-based databases.
• Experience reviewing authentication and authorization mechanisms (OAuth 2.0, JWT, API keys).
• Working knowledge of SQL querying and database security concepts.

What we can offer you

• Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.
  

What to expect in the hiring process

• A preliminary phone call with the recruiter
• Panel interview with a Manager
• Behavioral and technical interview with an Executive team member

Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

Job Title: Implementation Officer
Reports To: Lead, Onboarding
Location: Delta State & Rivers State (Hybrid Model)

Job Purpose

The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days.

Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers.

Key Responsibilities

• Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey.
• Product Setup & Configuration: Guide customers through initial Moniebook POS setup.
• Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently.
• Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track.
• Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions.
• Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations.
• Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base.
• Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support.
• Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements.

Qualifications

• 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems)
• Proven track record of successfully onboarding customers to software platforms and driving product adoption
• Excellent communication and presentation skills with ability to train diverse audiences
• Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions
• Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences
• Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality
• Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes
• Technical aptitude and comfort with software tools
• Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience) 

Preferred Qualifications

• Experience creating training materials, documentation, or knowledge base content
• Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices
• The candidate should be based in either Rivers - Obio/Akpor / East-West Rd, Iwofe / Ada George, Delta - Warri / Effurun / Ekpan, Asaba & Okpanam, or Agbor / Boji-Boji

About You

• You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes
• You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users
• You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support
• You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace
• You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds
• You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences
• You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm
• You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it

What Success Looks Like

• 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days
• Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup)
• Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions
• Achieve a 4.5+ average rating score on post-onboarding surveys.
• Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention
• Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention
• You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience

What we can offer you

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
• Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the hiring team.
• An interview with a member of our executive team.

Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

About the Role

You will ensure that market access value chains are analyzed against the winner value chain framework thoroughly and accurately to 1) inform org resourcing decisions, 2) guide Market Access stakeholders on how to strengthen those value chains, and 3) deliver impact for smallholder farmers and especially youth and women.

Responsibilities

Value Chain Analysis

• Analyze our active market access businesses to drive shared understanding of performance and investment conviction across departments.
• Lead diligence on new market access businesses that can create significant demand for farmers' crops, opportunities for women and youth in program countries, and contribute to One Acre Fund's financial sustainability.
• Support financial analysis, including our budgeting cycle and investment cases for CapEx.
• Socialize recommendations with key stakeholders across the organization.

Value Chain Development

• Own a new market access pilot from end-to-end: diligence, design, and delivery in collaboration with country programs. Ensure these activities are aligned with the interests of smallholder farmers and youth and women in particular.
• Support country programs in their value chain development learning on operations, quality/technical management, and unit economics.
• Develop external expert networks to support market intelligence and strengthen execution on sales and market development.

Special Projects

• Contribute your analytical and entrepreneurial talents to critical projects in other market access businesses as needed.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• Entrepreneurial appetite and horsepower: you can learn new chains rapidly, navigate ambiguity, and balance multiple priorities.
• Excellent analytical skills: you can build and evaluate decision-grade financial models (especially P&Ls); you can use data coupled with sound business judgment to influence business decisions.
• Excellent interpersonal skills & stakeholder management: proficient at understanding teams' and leaders' priorities as well as exercising indirect influence to align stakeholders.
• Project management & organizational skills.

Preferred Start Date

As soon as possible

Job Location

Flexible: Rwanda or Kenya

Benefits

Health insurance, housing, and comprehensive benefits

Contract Duration

3 Years

Eligibility

One Acre Fund can support a work permit for this role. However, nationals of (or candidates with extensive professional experience in) our countries of operation are preferred.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

The Nigeria program, established in 2018, is headquartered in Minna, Niger state. We're currently serving over 100,000 unique farmers across the state via our inputs on credit 'Core' program, inputs on cash 'Retail' program, and have a free tree seedling distribution 'Agroforestry' program. To learn more about our work, look at our Nigeria program blog.

About the Role

Seeking a skilled Data Analyst with 3+ years’ experience to lead analytics projects, build dashboards, and turn complex datasets into insights that drive One Acre Fund Nigeria’s growth and impact for smallholder farmers.

Responsibilities

• Design and lead medium- and high-complexity data projects.
• Plan and execute data projects aimed at answering big questions and solving difficult problems.
• Coordinate with stakeholders to define project scope, timelines, division of responsibility, and definition of success.
• Build and maintain medium- and high-complexity reports and dashboards
• Build workflows to automate repetitive tasks and reduce TAT spent on manual work
• Evaluate and communicate data quality limitations.
• Build reports according to our needs.
• Ensure existing reports on various platforms - Power BI, Superset, etc. – are constantly up to date.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• Highly developed conceptual reasoning capabilities, analytical and problem solving skills with proven ability to break down and frame strategic problems
• 2+ years of experience in data analytics
• SQL and Python or R competence
• Hands-on with workflow tools such as Zapier, Apps Script, or basic Python/SQL for data manipulation.
• Experience with data storytelling
• Knowledge of ETL ideas, tools, and data structures

Preferred Start Date

As soon as possible

Job Location

Abuja, Nigeria

Benefits

Health insurance, paid time off 

Eligibility

This role is only open to citizens or permanent residents of Nigeria.

Application Deadline

17 June 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

The Nigeria program, established in 2018, is headquartered in Minna, Niger state. We're currently serving over 100,000 unique farmers across the state via our inputs on credit 'Core' program, inputs on cash 'Retail' program, and have a free tree seedling distribution 'Agroforestry' program. To learn more about our work, look at our Nigeria program blog.

About the Role

Seeking an HR professional to strengthen people systems, performance management, and employee relations while partnering with leaders to support workforce stability, compliance, and organizational effectiveness at scale.

Responsibilities

Co-defining Vision and Implementing Strategy:

• Co-designing and implementing people strategies that proactively meet the organization’s workforce, performance, and compliance needs, including performance management, employee relations, talent management, HR operations, and policy implementation.
• Translating organizational goals into practical HR frameworks, tools, and processes that strengthen workforce effectiveness, accountability, and retention.
• Proactively identifying people-related risks (e.g., performance gaps, attrition trends, compliance issues) and advising leadership on mitigation actions before they impact delivery.
• Driving consistent and compliant application of HR policies and procedures across departments and locations.

Learning and Development:

• Collaborate on creating L&D solutions to support organizational change and development as outlined in the annual L&D strategy
• Manage the annual L&D Training tracker database, providing regular reports to line managers and supervisors on training administered and new training topics for review.

Performance Management:

• Lead the operational delivery and continuous improvement of the Annual PDR cycle, ensuring consistency, fairness, and data integrity.
• Partner with managers to address performance gaps and support improvement plans.

Employee Relations:

• Act as a key advisor to managers on employee relations matters, HR policies, and labor regulations.
• Support investigations, documentation, and resolution of employee relations cases.
• Promote consistent and equitable application of HR policies across departments

Talent Management and  Workforce Support

• Support probation management, confirmations, promotions, internal transfers, and workforce movements.
• Partner with recruitment and hiring managers to support workforce planning and staffing decisions.
• Ensure accuracy and integrity of employee lifecycle data across HR systems.

HR Operations, Data and Reporting

• Manage HR trackers, dashboards, and reports to provide visibility on key people metrics.
• Prepare regular insights for the People Lead on headcount, attrition, performance outcomes, and compliance risks.
• Support contract administration, HR system updates, and documentation management.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• Seeking an experienced professional with over 7+ years of experience in human resources principles, practices and legislation. Strong understanding of HR, particularly as an HRBP.
• Human Resources Practice: Strong practical knowledge of core HR functions including performance management, employee relations, talent management, HR operations, and policy implementation, aligned with organizational goals and compliance requirements.
• Data Analysis: Strong analytical skills for assessing training effectiveness, tracking progress, and providing data-driven insights for improvement.
• Communication: Excellent written and verbal communication skills, particularly for designing training content and facilitating learning sessions.
• HR Systems & Database Management: Proficiency in managing HR databases and information systems, ensuring data accuracy, and generating reports to support compliance, reporting, and workforce planning.
• Team Collaboration: Demonstrated ability to collaborate effectively with colleagues and other team members, contributing to a positive working environment.
• Problem Solving: Creative and critical thinking skills to identify issues, propose solutions, and continually improve learning and development processes
• Leadership and Supervision: Capable of providing leadership and support to team members, including coordinating training sessions and managing training resources.
• Project Management: Proven ability to manage projects, including planning, execution, and monitoring, often involving multiple stakeholders and resources.

Preferred Start Date

As soon as possible

Job Location

Minna, Nigeria

Benefits

Health insurance, paid time off 

Eligibility

This role is only open to citizens or permanent residents of Nigeria.

Application Deadline

17 June 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

The Nigeria program, established in 2018, is headquartered in Minna, Niger state. We're currently serving over 100,000 unique farmers across the state via our inputs on credit 'Core' program, inputs on cash 'Retail' program, and have a free tree seedling distribution 'Agroforestry' program. To learn more about our work, look at our Nigeria program blog.

About the Role

Seeking an exceptional Agronomy researcher with 3-5+ years of experience creating impactful solutions to join our team to increase our impact per farmer by recommending products that can improve resilience and livelihood of farming households.

Responsibilities

Research

• Literature reviews, rapid evidence assessments, expert consultation etc. to identify impactful agricultural innovations

Trial Design and Management

• Design efficient on-station (Phase 1) and on-farm (Phase 2) trials with global team members to generate rigorous data and insights needed to inform program decision making.
• Lead all required operational steps for successful trial planning and execution, including site selection, input calculation, ordering and distribution.
• Develop trial activity and data collection protocols to guide and ensure high standards of trial execution and data collection (this may include the development of mobile data collection surveys).
• Prepare and manage a trial pipeline according to available trial capacities.
• Ensure the trial team (i.e. officers, managers and coordinators) is efficiently and continuously  trained to ensure high quality trial execution.
• Ensure high quality data collection and trouble-shoot trial execution when needed.
• Conduct regular field visits.
• Implement continual improvements in trial management and coordination based on lessons-learned.

Data Analysis and Reporting

• Use statistical softwares like STATA or R to analyze trial data with moderate support of department leadership.
• Use trial data to prepare impact models and provide actionable recommendations for program decision-makers.

Team Management and Capacity Building

• Lead weekly check-ins for field staff to discuss challenges, support task prioritization and monitor their key performance indicators (KPIs).
• Draft professional development plans and facilitate bi-annual performance reviews.
• Conduct unbiased hiring and management of team.
• Liaise independently  with external departments within One Acre Fund on efficient trial planning and execution.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• A minimum of Bachelor's Degree or equivalent in the field of Agriculture, Rural Livelihood or any relevant field (mandatory), a Master’s Degree is preferred.
• Proficient in data analysis with experience using STATA, R or any other relevant statistical software.
• 3-5 years of practical experience working in Project Management is required, previous experience in Agricultural Research is a plus.
• Proven ability to teach/mentor others.
• Fluency in Microsoft Packages like Powerpoint, Excel and Word.
• Willingness to live and work in rural areas close to our farmers.
• Willingness to frequently travel to trial sites across our area of operation.

Preferred Start Date

As soon as possible

Job Location

Minna, Nigeria

Benefits

Health insurance, paid time off 

Eligibility

This role is only open to citizens or permanent residents of Nigeria.

Application Deadline

31 May 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

The Nigeria program, established in 2018, is headquartered in Minna, Niger state. We're currently serving over 100,000 unique farmers across the state via our inputs on credit 'Core' program, inputs on cash 'Retail' program, and have a free tree seedling distribution 'Agroforestry' program. To learn more about our work, look at our Nigeria program blog.

About the Role

Seeking a detail-oriented data professional to own survey design, data quality, and analysis within One Acre Fund's MEL team, working closely with field teams to ensure accurate, timely data that informs program decisions and improves impact for farmers.

Responsibilities

Survey Development and Programming

• Program surveys in CommCare with little support and ensure all data quality controls (display conditions, validation conditions, warning messages) are in place before rollout.
• Respond to feedback from the field team and improve CommCare surveys based on challenges during survey implementation.
• Test all surveys before data collection.
• Stay up-to-date with CommCare features, and ensure surveys incorporate all needed features for maximum efficiency and high data quality.

Data Quality Management

• Perform error-checking analysis on all ongoing surveys.
• Analyze back-check data and communicate results to the field team to help improve data quality.
• Develop running error trackers and communicate with the field team to understand and correct errors.
• Communicate error check and back check results to the field team and management to improve data quality.

KPI, Inventory and Performance Tracking

• Maintain the MEL team's goals tracker: keep track of survey completion rates, backcheck completion rates, and survey errors and corrections.
• Use CommCare to calculate KPIs (incl. automation using Zapier), with minimal to no manager support.
• Produce KPI reports and share with field teams (incl. automation using Zapier), with minimal to no manager support.
• Keep track of inventory and resolve technical problems with departmental tablets.

Data Cleaning and Analysis

• Analyze quantitative summary statistics in Excel and/or Stata and prepare results tables for results communication.
• Perform qualitative data analysis of focus group and interview transcripts.
• Create export in CommCare, with no manager support.
• Manage variable renaming process (incl. renaming variables, as per existing guidance) within Stata, with minimal manager support.

Training and Mentoring

• Train enumerators on survey best practices before each survey rollout.
• Act as a role model and mentor to field supervisors and enumerators.
• You may be responsible for managing Field Supervisors.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• Bachelor’s degree in Statistics, Economics, Computer Science, Information Management, or a related field.
• Minimum of 3 years of proven experience in data analysis, data cleaning, and data quality management.
• Knowledge of Excel (complex formulas, pivot tables, data visualization).
• Strong proficiency in statistical software, specifically Stata.
• Experience with mobile data collection tools like CommCare (including survey design and programming).
• Familiarity with automation tools like Zapier.
•  Demonstrated ability to design, program, and deploy surveys and data collection instruments.
• Strong ability to troubleshoot technical issues independently.
• Exceptional organizational skills with the ability to create structure out of chaotic workflows and manage multiple data streams.
• A rigorous approach to data accuracy and quality assurance.
• Ability to work autonomously, take ownership of projects, and drive them to completion.

Preferred Start Date

As soon as possible

Job Location

Minna, Nigeria

Benefits

Health insurance, paid time off 

Eligibility

This role is only open to citizens or permanent residents of Nigeria.

Application Deadline

24 May 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

Who We Are

NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society.

With a comprehensive system transformation platform and data-driven educational services, NewGlobe delivers rapid and dramatic improvements in learning outcomes at state and nationwide scale. Through building impactful partnerships and programmes, NewGlobe ensures that all children have access to an education that will develop their full potential and create a foundation for growth and prosperity. 

NewGlobe leverages more than a decade of educational experience and proven impact in integrated school management, teacher professional development, instructional design innovation, technological system support, child-centered classroom practice, and parent engagement -- all grounded in learning science -- to ensure each teacher is empowered to engage children in transformational learning, and all children have the opportunity to develop to their full potential. Every day, NewGlobe supports governments to solve what were once seen as intractable problems, and by doing so, ensures this generation will be able to grow up to lead more fulfilled lives, while simultaneously building economic prosperity for themselves, their communities, and the globe. 

NewGlobe’s high-touch, intensive professional development programs, along with integrated school management, teacher support, and assessment software, enable schools to succeed. NewGlobe works within state and national curriculum and syllabi, ensuring all children are empowered to learn their own history, and master local content, while being globally competitive in mathematics and languages. The science of behaviour change and the science of learning is at the foundation of all programming. 

NewGlobe works with urgency because youth quickly becomes adulthood and relentlessly because improvement requires continuous problem-solving. NewGlobe is honoured to serve and to help rebuild trust in public systems. 

NewGlobe’s work is all encompassing and will challenge you to use your full mind, and heart, each day. We need bright minds who want to be part of building a new globe -- a more equitable globe -- to join us. 

Policy & Partnerships Department

The Policy & Partnerships team engages with visionary political and Government leadership to help shape policy, strengthen delivery and impact complex education systems through comprehensive technical support. We work to ensure policies support children’s access, opportunity and advancement, and that there is an enabling environment for governments to work with technical assistance partners to enact large-scale system transformation. We ensure close collaboration, communication, and engagement with our government partners whom we serve in existing programs and the rest of the delivery teams to ensure we deliver on the promise of our program, and that the government sees solutions coming to the fore, and is participating in the work and recognizes the impact taking place. In support of the government program, may also engage with other dynamic influencers (NGOs, think-tanks, academicians, and bi- and multilateral agencies) to unlock additional support for our government programming and children in underserved communities. It is our responsibility to ensure that the program we deliver is understood by our government partner, and to negotiate any changes or updates or new needs in the program as it evolves, and to seek its expansion and renewal, based on successful track-record and measured improved learning and positive impact.

About the Role

As the Manager, you will help the Programme meet legislative goals by creating proposals and working with government agencies. You are on top of research on government policies and laws, manage internal and external communication and have a large resource base of personnel in the public sector.

What You Will Do

• Work closely with the Programme Development counterparts and regional leadership, be responsible for overseeing key government relationships and programming. To do this, you’ll lead government engagement, training and stakeholder meetings.
• Ensure creation of governance committees according to core programming guidelines, and establish a regular meeting schedule.
• Ensure thorough weekly and monthly reporting to the government begins and is continued under permanent programme leadership.
• Manage and oversee all Policy and Partnerships program staff (focussed on Programme Management).
• Manage the diverse strategic stakeholder management across multiple Government departments and levels within those departments; with prominent education ecosystem stakeholders, including but not limited to the local and national teacher labour unions; and important 'influencers’ to ensure the successful and popular launch of the government’s new programme.
• Establish and implement short- and long-range goals, objectives, policies and operating procedures for the government relations support function; monitor and evaluates program effectiveness; effects changes required for improvement;
• Map all key government officials, and create a plan for management of each;
• Work with key stakeholders on consultative efforts to drive reforms in delivery of education to underserved communities;
• Utilize lead management techniques and maintain a detailed and dynamic database of these key influencer communities while tracking progress of programme launch;

What You Should Have

• Bachelor's degree with superior academic performance;
• Over 4 years’ experience in government program delivery or working in account management or as an engagement manager;
• In depth experience building and systematically managing key complex relationships and accounts to ensure program delivery in a complex, multi-stakeholder program or project;
• Previous experience working with a Ministry of Education or State Education Board on program delivery, preferred; If not within education, experience with another government delivery program or project, such as in health or ICT;
• Confidence, authority, and level-headed decision making needed as program's leadership voice;
• Knowledge of local, state and federal government issues related to the provision of primary education in Nigeria would be preferred;
• Ability to balance commercial interests and social benefits - a blend across business and political acumen, but also high emotional intelligence and relationship-building skills;
• Experience acting as an on-the-record spokesperson;
• Highly capable and thoughtful problem-solving skills; able to act as an intermediary and a solutions driven lead, to ensure effective collaboration and communication between the Government client and our organization;
• Prior experience within a fast-paced, high-growth, metric-driven operational organization will be an advantage;

Working at NewGlobe

Enter the dynamic world of NewGlobe, where we embrace the mindset of boundless potential. 

Here, we excel in innovative problem-solving and harness the power of data to revolutionize education. Committed to scaling our impact, we prioritize inclusivity and design solutions that empower learners worldwide. With relentless determination, we challenge conventions, analyze root causes, and craft inventive solutions to educational challenges. 

Our culture values tangible results, focusing on data-driven decisions and proactive problem-solving. Integrity and accountability are our guiding principles as we uphold commitments, establish policies, and validate our efforts at every turn. 

Through meticulous design, we shape behaviors, championing structured practices, precision, and transparency in our quest for educational excellence. As we journey forward, we embrace challenges and celebrate achievement in our mission to transform education.

#LI-BO1

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

We started working in Nigeria in 2018, serving just 150 farmers. That figure grew year on year, and we now serve more than 300,000 farmers across three regions in Niger State: Minna, Mokwa, and Iseyin.

About the Role

This role oversees product and service trials that enhance farmer livelihoods and program income. The core of the job is product innovation and trial management, supported by strong human-centred design skills that can be applied where relevant.

Responsibilities

• Trial Design & Strategy: Independently design and plan high-rigour agronomic and adoption trials, integrating farmer-centred insights, detailed protocols, and risk mitigation strategies.
• Field Execution & Research: Lead market research and Social & Behaviour Change (SBC) campaigns, overseeing qualitative methods (FGDs, interviews) and prototype testing to validate farmer needs.
• Team Supervision: Manage and develop a team of field officers and managers, providing technical training in HCD and ensuring high-fidelity execution of trial protocols.
• Data Analysis & Synthesis: Conduct quantitative analysis using STATA or R, triangulating numerical data with qualitative behavioural insights to refine impact models.
• Reporting & Stakeholder Management: Translate complex findings into actionable reports and decision memos, liaising independently with global teams and external departments.
• Performance Management: Oversee staff KPIs, professional development plans, and unbiased hiring to ensure continuous improvement in trial efficiency and team capability.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• Education: Degree in Social Sciences, Agriculture, Design, Economics, or a related field
• HCD & Behavioural Design: Expert in Human-Centred Design (research to prototyping) and Social and Behaviour Change (SBC) methods.
• Data Analysis: Proficiency in STATA, R, or similar tools for rigorous data and market research analysis.
• Field Leadership: Proven experience managing agricultural trials and supervising teams in rural settings.
• Project Management: Exceptional coordination and communication skills to lead cross-functional teams and stakeholders.
• Product Development: Skilled in designing and testing products specifically for farmers or community-facing sectors.

Preferred Start Date

As soon as possible

Job Location

Minna, Nigeria

Benefits

Health insurance, paid time off 

Contract Duration

1 Year

Eligibility

This role is only open to citizens or permanent residents of Nigeria.

Application Deadline

31 May 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

One Acre Fund Nigeria is one of our fastest-growing country programs. Our goal is to provide access to credit for over 350,000 farmers by 2030 and to support at least half of Nigeria's farming households in adopting improved agronomic practices and diversifying their incomes through agriculture by 2034.

About the Role

The Credit Lead will design One Acre Fund Nigeria's credit program, while supporting the implementation of both our credit and cash operations, ensuring portfolio quality and sustainable growth across multiple states. You will lead a team of Execution Specialists and collaborate with other leaders within the program division. The Credit Lead will report directly to the Field Operations Lead and help guide our path toward financial sustainability and deeper farmer impact.

Responsibilities

• You will design enrollment, repayment and credit strategies that balances transaction size per farmer with program sustainability
• You will oversee execution of credit and cash sales typically in 3-4 states ensuring delivery of inputs, repayment collection, enrollment target and sales target for the region.
• You will lead a team of 3-5 mid-level managers to run the program at scale. You will provide cross-department support through coaching of junior level and mid-level staff in the division.
• You will develop and track performance Indicators such as repayment rates, farmer loan sizes, and regional collection performance.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• You have 5+ years of relevant experience, including at least 3 years of leading credit or field operations teams and collaborating across multiple departments, combined with a passion for improving the livelihoods of smallholder farmers.
• You have 3+ years of experience managing and coaching multi-level teams to achieve sales, enrollment, and repayment goals
• You have experience assessing risks, tracking performance indicators, and providing actionable insights to senior leadership
• You have 3+ experience working with diverse team to support program priorities
• You are willing to be based in rural areas for project durations.
• You are Fluent in multiple languages with a focus on languages spoken in target markets like Hausa

Preferred Start Date

As soon as possible

Job Location

Bauchi or Lafia, Nigeria

Benefits

Health insurance, housing, and comprehensive benefits

Eligibility

This role is only open to citizens or permanent residents of Nigeria, Rwanda, Zambia, Ethiopia, DRC, Uganda, Tanzania, Burundi, Kenya and Malawi.

Application Deadline

09 March 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

Who We Are

NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society.

With a comprehensive system transformation platform and data-driven educational services, NewGlobe delivers rapid and dramatic improvements in learning outcomes at state and nationwide scale. Through building impactful partnerships and programmes, NewGlobe ensures that all children have access to an education that will develop their full potential and create a foundation for growth and prosperity. 

NewGlobe leverages more than a decade of educational experience and proven impact in integrated school management, teacher professional development, instructional design innovation, technological system support, child-centered classroom practice, and parent engagement -- all grounded in learning science -- to ensure each teacher is empowered to engage children in transformational learning, and all children have the opportunity to develop to their full potential. Every day, NewGlobe supports governments to solve what were once seen as intractable problems, and by doing so, ensures this generation will be able to grow up to lead more fulfilled lives, while simultaneously building economic prosperity for themselves, their communities, and the globe. 

NewGlobe’s high-touch, intensive professional development programs, along with integrated school management, teacher support, and assessment software, enable schools to succeed. NewGlobe works within state and national curriculum and syllabi, ensuring all children are empowered to learn their own history, and master local content, while being globally competitive in mathematics and languages. The science of behaviour change and the science of learning is at the foundation of all programming. 

NewGlobe works with urgency because youth quickly becomes adulthood and relentlessly because improvement requires continuous problem-solving. NewGlobe is honoured to serve and to help rebuild trust in public systems. 

NewGlobe’s work is all encompassing and will challenge you to use your full mind, and heart, each day. We need bright minds who want to be part of building a new globe -- a more equitable globe -- to join us. 

Schools Group Department

Schools are the heart of NewGlobe. Schools is responsible for ensuring all of the work created by our expert teams, including Instructional Design, Leadership & Development, Technology, Communications, and Insight, are used in each school, and each school is managed to achieve its goal of ensuring every child enjoys a learning environment that develops her core skills, knowledge and confidence. The performance of the entire organization is led by the Schools Group, which works to strengthen school enrollment and student retention, by ensuring every school is regarded as the strongest school in its neighborhood and delivers on improved learning outcomes for children. Schools is the largest team in the organization, as this Group is responsible for overseeing the day-to-day management of each school. We engage with school leaders and teachers every day, ensuring ongoing professional development, performance management, and intensive coaching. 

Our investments in instructional design and teachers’ professional development are overseen by the Schools Group, and academics is at the forefront of our school programming. To ensure sustainability, we support effective school-level budgeting and financial management. We are always seeking effective ways of ensuring every school is supported with data-driven practices. We measure our success through increased enrollments in the school, signaling strength in management and community engagement, and by the learning outcomes of the children in the classroom. We are performance driven.

About the Role

The Director Schools is responsible for the performance management of every school in the territory or program. This includes school management, academic programming, school programming, staff professional development, regulatory compliance, and parent and community engagement in every school we support. You have the incredible responsibility for the integrated delivery of all our programming in each school, for each teacher, for each child. 

Consequently, your focus on using data to drive performance, and constant coaching to change behavior, and rigorous implementation of core school programs is critical.  The team you supervise is in schools each day, providing ongoing mentorship, specific performance feedback, and on-going group and personal training. You manage one of the largest teams in the company, led by the field team of School Supervisors, that give daily support to each school.

In this role, you also engage with all stakeholders of the schools under your care, including government officials, parents, and community groups as may be required, just as your school supervisors do in the community of each school. 

Instructional leadership is a core part of your remit, ensuring that school leaders and teachers are delivering on our promise to ensure each child has the opportunity to learn, which only happens when each teacher uses the right materials at the right time each day, listening and responding to students’ learning, and is supported by the school leader in this practice daily. 

Your role is the nexus of all that we do, ensuring the implementation and results of our overall programing.  Using big data that provides visibility into everyday teaching practices and school management, you work with your direct supervisory staff to improve performance of each school – with the goal of student performance and character development in mind, as well as each school’s financial sustainability – and provide feedback on core programming to our design teams. 

This team is laser focused on outcomes, inherently collaborative in nature, loves fostering leadership in others, is unwaveringly committed to ensuring a quality education for our pupils, and is excited about creating incredible learning interventions that drive positive behavior and mindset change in adults. You will flourish on this team if you are: a team player, hyper-focused on results, flexible in a dynamic environment, and have fun while working hard.

This role reports to the Managing Director and Regional  Schools Director.

What You Will Do

• Be responsible for the success of schools in your territory. Success is defined by (i) achieving excellence in all School Management metrics, (ii) meeting or exceeding ambitious learning outcome targets, (iii) building a culture of community and parent engagement. 
• Ensure each Supervisor delivers on their oversight of schools and individual KPIs. Their schools should deliver the promise of learning and holistic development for children, and have a strong and high-performing cohort of teachers;
• Be responsible for the management of direct reporting lines with Regional Managers (to whom School Supervisors report), L&D Manager, and Programme Manager
• Use data from multiple sources to ensure that academic programming - offerings, lesson quality, teacher support, learning innovation, etc. - throughout the year is robust, adheres to regulatory guidelines, is contextualized to the territory, and leads to outsized learning outcomes for all pupils
• Use data from multiple sources to ensure Regional Managers, Supervisors are effectively managing their schools, and creating safe learning environments.
• Be in schools 20% time, observing teaching, observing management, and engaging with stakeholders, including government officials, parents, and community groups.
• When observing or holding meetings, use rubrics or other documents to support structured observation and reporting.
• Support specific school events, including collaborating on programming for such events as school opening celebrations, parent teacher conferences and school closing celebrations, as well as community showcases and participation in co-curricular competitions.
• Ensure school strength and support enrollment efforts are achieved. 
• Ensure local regulatory processes are followed, including environmental & social standards, as well as national regulations. 
• Ensure school staff and students are prepared to sit in government-proctored exams, as they may occur on a termly/semester basis, and with particular attention to national examinations. 
• Ensure that leadership & development sessions are delivered to schools during the course of the school year, and during induction training for new staff. Supervisors should use the materials and programming developed by the Leadership & Development team. 
• Work with the Leadership & Development team to provide, facilitate on-going professional development for Supervisors
• Support schools through transition of staff, including school leaders and teachers; work with local government and other local organizations as needed.
• Ensure school leaders are actively building a pipeline of school staff candidates, leveraging parents, local government leadership and other local organizations.
• Ensure schools are working directly with county or regional government leadership, teacher training centers or regional organizations to support sourcing candidates for school staff. 
• Supervisor budget and optimization, prevent fraud and ensure financial discipline among the Schools group
• Other duties as assigned

What You Should Have

• Proven management and leadership experience, leading teams of people to accomplish an objective
• Proven experience managing field-based teams
• Belief in data-driven decision making
• School management experience a plus
• Relentless focus on achievement for yourself and others
• Bias towards action
• Flexible and loves to work in a dynamic environment
• Collaborative leader with strong relationship building skills 
• Strong interpersonal skills
• Strong communication skills, with fluency in English and Hausa preferred
• Undergraduate degree (or its equivalent) or Masters degree

Working at NewGlobe

Enter the dynamic world of NewGlobe, where we embrace the mindset of boundless potential. 

Here, we excel in innovative problem-solving and harness the power of data to revolutionize education. Committed to scaling our impact, we prioritize inclusivity and design solutions that empower learners worldwide. With relentless determination, we challenge conventions, analyze root causes, and craft inventive solutions to educational challenges. 

Our culture values tangible results, focusing on data-driven decisions and proactive problem-solving. Integrity and accountability are our guiding principles as we uphold commitments, establish policies, and validate our efforts at every turn. 

Through meticulous design, we shape behaviors, championing structured practices, precision, and transparency in our quest for educational excellence. As we journey forward, we embrace challenges and celebrate achievement in our mission to transform education.

Who We Are

NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society.

With a comprehensive system transformation platform and data-driven educational services, NewGlobe delivers rapid and dramatic improvements in learning outcomes at state and nationwide scale. Through building impactful partnerships and programmes, NewGlobe ensures that all children have access to an education that will develop their full potential and create a foundation for growth and prosperity. 

NewGlobe leverages more than a decade of educational experience and proven impact in integrated school management, teacher professional development, instructional design innovation, technological system support, child-centered classroom practice, and parent engagement -- all grounded in learning science -- to ensure each teacher is empowered to engage children in transformational learning, and all children have the opportunity to develop to their full potential. Every day, NewGlobe supports governments to solve what were once seen as intractable problems, and by doing so, ensures this generation will be able to grow up to lead more fulfilled lives, while simultaneously building economic prosperity for themselves, their communities, and the globe. 

NewGlobe’s high-touch, intensive professional development programs, along with integrated school management, teacher support, and assessment software, enable schools to succeed. NewGlobe works within state and national curriculum and syllabi, ensuring all children are empowered to learn their own history, and master local content, while being globally competitive in mathematics and languages. The science of behaviour change and the science of learning is at the foundation of all programming. 

NewGlobe works with urgency because youth quickly becomes adulthood and relentlessly because improvement requires continuous problem-solving. NewGlobe is honoured to serve and to help rebuild trust in public systems. 

NewGlobe’s work is all encompassing and will challenge you to use your full mind, and heart, each day. We need bright minds who want to be part of building a new globe -- a more equitable globe -- to join us. 

About the Role

The Managing Director is responsible for providing overall leadership management and general technical direction of the entire program, ensuring an integrated vision among different components, functions and stakeholders, and a focus on achieving the results defined in the contract. You will be responsible for leading and overseeing the development, delivery and day-to-day management of a high quality, innovative, cost effective and sustainable education program resulting in immediate and lasting change for children and building the capacity of the duty bearers. This is a highly hands-on job, involving intense program management, broad technical knowledge covering financial management, supply chain, government relations and school operations management. For this role, we need someone who has the experience of managing highly complex and large programs with a lean team coupled with a deep passion for programme mission. Leadership, humility and self-awareness are a must to be successful. This is an incredibly fast-paced and absorbing role that will ask a lot of you but it will also be personally rewarding in that you will see the impact of your efforts first hand.

What You Will Do

• Act as the senior General Manager for the program, overseeing budgets, strategic and operational delivery and stakeholder management.
• Lead and manage the program team – providing the vision, day-to-day coordination, resource management, and supervision required to accomplish project objectives and to deliver superior quality products.
• Be the primary liaison with the designated Ministry of Education, State Universal Basic Education Board (SUBEB) and elected political champions and his or her representatives, responding to client needs within the limits of the arrangement.
• Ensure quality control and the overall responsiveness of technical assistance provided, including necessary adjustments to operations to fit the requirements of the programme.
• Identify issues and risks related to program implementation in a timely manner, and suggest appropriate program adjustments.
• Ensure the technical and methodological soundness of activities and, in collaboration with the Collaborate with colleagues to solve problems and build a learning environment within the program team and other function heads of the organization.
• Responsible for on or under-budget delivery of all aspects of the programme. 

What You Should Have

• Bachelor’s degree essential, MBA (or Master’s) would be preferred.
• At least 10 years of progressively responsible experience working in project management and design in developing countries, preferably including experience in the state or country to which you will be assigned.
• At least 5 years of management experience, including direct supervision of professional and support staff and assembling teams working in multi-faceted roles including field based roles.
• A proven track record of excelling in the leadership of operational teams, as well as in design-thinking, process and system design and application, managing complex and inter-related functions, as this will be critical overseeing a large scale school system transformation.
• Prior experience within a fast-paced, high-growth, metric-driven operational organization will be an advantage.
• Strong management skills, leadership qualities, professional reputation, ability to build or access key contacts within the Ministry of Education or equivalent local and state regulatory bodies.
• Demonstrated ability to work effectively with government representatives, for-profit private sector entities, local community organizations, donors, consortium members and other stakeholders, at national and sub-national levels.
• Respect and sensitivity towards cultural, gender, ethnicity and religious diversity.
• Maturity and confidence in dealing with high ranking officials of government institutions, international institutions and non-government institutions.
• Demonstrated excellent communications and writing abilities and superior interpersonal and cross-cultural communication skills.
• Demonstrated hands-on experience in building the Ministry of Education (or other relevant Government entity) and devolved structures capacity in developing and realizing education strategic plans to provide quality Education services is a plus.
• Passion for our vision of democratizing the right for all children to succeed.

Working at NewGlobe

Enter the dynamic world of NewGlobe, where we embrace the mindset of boundless potential. 

Here, we excel in innovative problem-solving and harness the power of data to revolutionize education. Committed to scaling our impact, we prioritize inclusivity and design solutions that empower learners worldwide. With relentless determination, we challenge conventions, analyze root causes, and craft inventive solutions to educational challenges. 

Our culture values tangible results, focusing on data-driven decisions and proactive problem-solving. Integrity and accountability are our guiding principles as we uphold commitments, establish policies, and validate our efforts at every turn. 

Through meticulous design, we shape behaviors, championing structured practices, precision, and transparency in our quest for educational excellence. As we journey forward, we embrace challenges and celebrate achievement in our mission to transform education.

#LI-RA1

Who We Are

NewGlobe supports visionary governments to transform public education systems, the cornerstone of a prosperous, equitable, and peaceful society.

With a comprehensive system transformation platform and data-driven educational services, NewGlobe delivers rapid and dramatic improvements in learning outcomes at state and nationwide scale. Through building impactful partnerships and programmes, NewGlobe ensures that all children have access to an education that will develop their full potential and create a foundation for growth and prosperity. 

NewGlobe leverages more than a decade of educational experience and proven impact in integrated school management, teacher professional development, instructional design innovation, technological system support, child-centered classroom practice, and parent engagement -- all grounded in learning science -- to ensure each teacher is empowered to engage children in transformational learning, and all children have the opportunity to develop to their full potential. Every day, NewGlobe supports governments to solve what were once seen as intractable problems, and by doing so, ensures this generation will be able to grow up to lead more fulfilled lives, while simultaneously building economic prosperity for themselves, their communities, and the globe. 

NewGlobe’s high-touch, intensive professional development programs, along with integrated school management, teacher support, and assessment software, enable schools to succeed. NewGlobe works within state and national curriculum and syllabi, ensuring all children are empowered to learn their own history, and master local content, while being globally competitive in mathematics and languages. The science of behaviour change and the science of learning is at the foundation of all programming. 

NewGlobe works with urgency because youth quickly becomes adulthood and relentlessly because improvement requires continuous problem-solving. NewGlobe is honoured to serve and to help rebuild trust in public systems. 

NewGlobe’s work is all encompassing and will challenge you to use your full mind, and heart, each day. We need bright minds who want to be part of building a new globe -- a more equitable globe -- to join us. 

About the Role

We are seeking a talented, motivated and adaptable individual to support the Managing Director and the senior leadership team as Project Director. The ideal candidate is a multifaceted individual who will work closely with the Managing Director in a job shadow capacity. As a co-strategist, implementer, and trusted advisor, the successful candidate will lead execution of strategic initiatives for the Managing Director and leadership team and will also ensure streamlined activities within the organization to improve the daily management of the organization based on the priorities of the Managing Director. This is a highly hands-on and analytical role, involving intense program management and broad technical knowledge covering financial management, supply chain and school operations management. The Project Director should have a proven track record of exceptional performance driving strategic initiatives and projects to completion.

This role reports to the Managing Director and VP Operations. You will be part of a leadership team composed of various directors. The School Inspection Manager/Director, who in turn supervises a team of field associates, will report to you.

What You Will Do

Ensure that the programme’s termly and annual milestones are attained on schedule

• Manage & update the programme operational calendar
• Ensure appropriate follow through on actions, decisions, and commitments made by the Managing Director by working with the parties responsible for implementation
• Attend functional team meetings to keep a pulse on the business and help connect dots with others across the organization
• Assess inquiries directed to the Managing Director, determine the proper course of action and delegate to the appropriate individual to manage
• Assist the Managing Director in facilitating effective decision-making

Continuously improve the programme’s performance

• Coordinate the execution of strategic initiatives
• Prepare periodic business performance and market analysis, business trends and provide insight with the aim to increase operational efficiency
• Deliver business planning processes (forecasts, budgets, long-range plans) including analysis of variances with relevant commentary to support management decision making
• Translate business requirements to technical requirements. This includes using powerful analysis and modeling tools to match strategic business objectives with practical technical solutions
• Create organizational dashboards and reports to support effective decision making and cross-company communications of business performance status
• Monitor and review departmental spending vs. budget to ensure optimal spending and ensure funds are directed towards projects that generate the highest return on investment (ROI)

Ensure that the School Inspection Team (our internal quality assurance team) is driving compliance to school policies and processes at the school level

• Oversee the activities of the School Inspection team which is in charge of auditing our school operations (facilities, materials & supplies, personnel and processes) against our set of standards and policies to ensure all schools maintain an environment where teaching and learning thrive

Other responsibilities as determined by the Managing Director.

What You Should Have

• A bachelor’s degree from a top-tier university with an excellent academic record. Quantitative undergraduate degrees, and advanced degrees such as an MBA are preferred
• 5+ years of executive level experience in reputable companies from which you have outstanding records of professional achievement. You should have at least one experience that required highly independent work in an exceedingly challenging environment such as in management consulting, finance or in a start-up
• Excellent project management skills including being incredibly organized with calendars, gantt charts, trackers, and have the ability to systematically follow up and support senior leaders with their deliverables across a broad set of projects/strategic initiatives
• Solid functional knowledge, including but not limited to strategy, operations, HR, supply chain, customer experience management, finance, project management
• Exceptional analytical and quantitative problem solving skills. You need to be able to see patterns, be a fast thinker and a good decision maker
• Advanced MS Excel/spreadsheets skills, and mastery of presentation/reporting tools such as MS Word/Google docs & MS Powerpoint/Google slides
• Excellent communication skills (writing and speaking), which enable you to communicate complex ideas effectively to people at all levels in the organization
• Demonstrated leadership ability in a team environment. You should have a proven track record of working strategically and collaboratively with senior leaders across different functional areas
• Strong willed, a fast learner and able to effect changes fast. You should be able to flourish in dynamic, ambiguous environments, to produce high quality work with very short deadlines, effectively prioritize work among multiple competing demands, and adapt to unexpected work demands

Working at NewGlobe

Enter the dynamic world of NewGlobe, where we embrace the mindset of boundless potential. 

Here, we excel in innovative problem-solving and harness the power of data to revolutionize education. Committed to scaling our impact, we prioritize inclusivity and design solutions that empower learners worldwide. With relentless determination, we challenge conventions, analyze root causes, and craft inventive solutions to educational challenges. 

Our culture values tangible results, focusing on data-driven decisions and proactive problem-solving. Integrity and accountability are our guiding principles as we uphold commitments, establish policies, and validate our efforts at every turn. 

Through meticulous design, we shape behaviors, championing structured practices, precision, and transparency in our quest for educational excellence. As we journey forward, we embrace challenges and celebrate achievement in our mission to transform education.

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

One Acre Fund Nigeria is among our fastest-growing countries of operation. Our goal is to support at least 50% of Nigerian farming households in developing resilient farming practices and diversifying their income sources through agriculture. We are active in 3 states and aim to expand to 8-10 states by 2030.

About the Role

The expansion senior specialist will oversee efforts to identify new products, services, and states to accelerate progress toward our vision. You will develop strategies and plans to extend our reach to new regions, helping hundreds of thousands of farmers annually. The Expansion Lead will work alongside program leaders to lead these initiatives and will report to the Program Division Lead.

Responsibilities

• Build a long-term strategy for expansion to new areas.
• Translate high-level strategy into actionable annual expansion plans
• Coordinate expansion decision-making and implementation across departments.
• Design and trial existing products/services in new states, and pilot new products/services in states.
• Manage communication of main decisions and priorities across all teams, from senior leadership to field staff.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• 5 years+ experience in business development, expansion or related field and 3 years+ experience leading teams and collaborating across multiple departments.
• 3 years+ track records of expanding into new markets and driving revenue or farmer growth.
• You have enthusiasm for learning, feedback, and continuous improvement.
• You are willing to be based in rural areas for project durations of up to 18 months, followed by reassignment to another rural location.
• Fluency in multiple languages with a focus on languages spoken in target markets like Hausa.

Preferred Start Date

As soon as possible

Job Location

Flexible (Bauchi for now)

Benefits

Health insurance, paid time off 

Eligibility

This role is only open to citizens or permanent residents of Nigeria.

Application Deadline

25 January 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.