Staff Pharmacist

The Staff Pharmacist at Fuze Health plays a critical role in ensuring the safe, accurate, and compliant delivery of pharmaceutical services. Reporting to the Pharmacist in Charge, this individual contributor will support the daily operations of the pharmacy, oversee pharmacy technicians and delivery personnel, and uphold the highest standards of patient care and regulatory compliance within the respective FuzeRx location.

Key Responsibilities:

• Team Oversight & Support: Assist in managing pharmacy technicians and delivery personnel to ensure operational efficiency and adherence to workflow standards.
• Prescription Review & Verification: Perform prescription verification, drug utilization reviews, and patient consultations to ensure accurate dispensing and appropriate medication use.
• Regulatory Compliance: Maintain proper documentation, safeguard legend drugs, and ensure pharmacy operations comply with all state and federal regulations.
• Service Coordination: Coordinate the provision of pharmaceutical services and delivery of medications to patients, ensuring timely and accurate fulfillment.
• Patient Confidentiality: Maintain strict confidentiality regarding patient profiles, prescription records, and sensitive health information.
• Quality Assurance Participation: Contribute to pharmacy quality assurance programs to drive continuous improvement in service delivery and compliance.
• Cross-Functional Collaboration: Partner with internal teams to support operational goals, clinical initiatives, and patient care improvements.
• Operational Excellence: Support the daily functioning of the pharmacy through diligent record-keeping, medication management, and leadership in workflow optimization.

Required Experience & Qualifications:

• Active, clear, and unrestricted Pharmacist license in your state of residence.
• Registered Pharmacist in good standing with the applicable Board of Pharmacy.
• Bachelor’s degree in Pharmacy or Doctor of Pharmacy (PharmD) degree.
• Minimum of 1 year of pharmacy experience, preferably in a clinical or healthcare setting.
• Ability to work for extended periods at a computer workstation, as needed.
• Proven organizational and leadership skills to manage pharmacy operations effectively.
• Strong commitment to patient-centered care and high ethical standards.
• Excellent communication and teamwork abilities.

Benefits: 

The compensation range for this position is $57.00-$66.34/hour including overnight shift differentials, in addition we offer a range of benefits including: 

Full-time employee benefits include: dental, vision, and multiple group medical plans to choose from, a 401(k) retirement savings plan, group life insurance, accidental death and dismemberment (AD&D) insurance, flexible spending account (FSA) and health savings account (HSA), commuter benefits, employer-paid short-term (STD) and long-term disability (LTD) insurance, and additional supplemental insurance plans (spouse life insurance, legal insurance, an employee assistance program, home health testing kits, and a fertility medication discount program). Employees are also provided flexible vacation time, accrued paid sick time, 10 paid holidays, (2 floating holidays for full time non-exempt employees) , and eight weeks of paid parental leave for eligible employees, additional paid weeks for the birthing parent, 4 weeks paid caregiver leave, and a Lifestyle Spending Account allowance each month.

Position Summary:

Responsible for taking incoming requests for first, second level and external appeals while ensuring high level of customer service and maximizing productivity. Work with appeals team for multiple lines of business such as Commercial, Exchange and Medicare, ensuring the proper submission of appeals for review by pharmacist and medical directors.

Position Responsibilities:

• Maintain quality and productivity standards for all cases reviewed while meeting established turnaround time requirements.
• Remain current on all communications and updated processes relayed through multiple communication channels and apply to daily responsibilities.
• Follow all internal Standard Operating Procedures and adhere to HIPAA guidelines and policies.
• Review all cases received, to verify if case meets qualifications for appeal review.
• Performs triple check to ensure quality reviews and handling in accordance with policies and procedures.
• Updates case types, sends appeal acknowledgements, and submits case information to independent review organizations.
• Communicate effectively with appeal pharmacists regarding internal and external appeals.
• Make verbal outreach attempts to obtain necessary information for case review and record accurate information obtained on the call.
• Exhibit excellent phone and communication skills while providing complete and accurate information to members and providers.
• Performs all other related duties as assigned

Minimum Qualifications:

• 1 + years’ experience working as a certified pharmacy technician in a managed care or PBM setting required.
• Active, unrestricted certified pharmacist technician license required.
• Excellent organization details and strong detail orientation.
• Strong oral and written communication skills.
• Ability to work independently with minimal supervision, stay productive in a remote, high-volume, metric driven environment with shifting priorities.
• Ability to work 12pm-9pm EST hours

Preferred Qualifications:

• Experience working with commercial and medicare appeals preferred

Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Remote, US Salary Range
$60,000.00 - $65,000.00  USD
New York, NY Salary Range
$78,800.00 - $98,500.00 USD
Denver, CO Salary Range
$72,000.00 - $90,000.00 USD

About Capital Rx

Capital Rx is a full-service pharmacy benefit manager (PBM) and pharmacy benefit administrator (PBA), advancing our nation’s electronic healthcare infrastructure to improve drug price visibility and patient outcomes. As a Certified B Corp™, Capital Rx is executing its mission through the deployment of JUDI®, the company’s cloud-native enterprise health platform, and a Single-Ledger Model™, which increases visibility and reduces variability in drug prices. JUDI connects every aspect of the pharmacy ecosystem in one efficient, scalable platform, servicing millions of members for Medicare, Medicaid, and commercial plans. Together with its clients, Capital Rx is reimagining the administration of pharmacy benefits and rebuilding trust in healthcare.

Capital Rx values a diverse workplace and celebrates the diversity that each employee brings to the table. We are proud to provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, medical condition, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Clinical Pharmacist

Job Purpose:

Provide integrated support to patients and physicians by providing a "hands-on" approach to improve the quality of patient care. This is accomplished by developing personalized relationships with patients and prescribers to improve medication adherence and promote evidence-based care.

 Job Duties:

• Reviewing and interpreting clinician's patient care note/assessments for supportive clinical data needed for prior authorization approvals and development of care plan recommendations.
• Develop and refine disease and drug specific clinical protocol to maximize patient adherence and promote evidence-based cost-effective care.
• Monitor on-going patient adherence (PDC reports, patient assessment data, and mobile platform data) across all sites and disease categories with focus on oncology and other specialty specific disease states.
• Evaluation of EMR to review: drug and disease interaction, medication selection, labs/vitals, allergies, RX orders/renewals and direct MD communication, and other relevant information important to maximize medication adherence and optimize patient outcomes.
• Recommending alternative therapeutic drug regimens and disease specific treatments according to guidelines as appropriate.
• Monitor and evaluate therapies for side effects or other medication related issues, recommend drug therapy changes to prescribers as appropriate.
• Medication therapy management (MTM): including reviewing and monitoring of medication regimens, advising clinicians on evidence based therapy as indicated, documenting interventions; assessing patient adherence rates.
• Clinical interventions including but are not limited to comprehensive pharmacist consultation, motivational interviewing/coaching, drug regimen optimization, medication reconciliation, medication lists or reminders, medication synchronization, coordinate home nurse visits, transitions between liaison/PSC, use of mobile app or other technologies.
• Productivity monitoring and reporting weekly stats for growth development
• Overseeing tech's daily activities and verification for accuracy on: delivery coordination slips, prior authorizations submitted, ongoing PA log activity and proactive management care utilization within each specialty as per protocol.
• Identifying and resolving insurance related issues, recognizing situations where financial assistance can be applied.
• Supervising communication of support personnel compliant with HIPPA rules and regulations;
• Maintaining current registration and all remote pharmacist activity to comply with local, state and federal drug laws as regulated by each state board of pharmacy and the DEA.
• Direct communication with other health professionals as necessary regarding patient care;
• Develops own knowledge by participating in education programs; training pharmacy staff, students, interns, externs, and health care professionals;
• Manage, organize, and update relevant data using database applications;
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards;
• Assist with research projects and peer reviewing articles as needed.
• Identify trends, resolves problems; recommend improvements; implements change;
• Actively participates in process improvement initiatives;
• Protects organization's value by keeping information confidential;
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations;
• Willing to do whatever is necessary for the betterment of the Company;
• Other duties as assigned;

Skills: Analyze information, exercise good judgment, possess strong verbal and written communication skills, have deep knowledge of specialty medication pharmacology, local/state/federal pharmacy regulations, able to manage processes, exhibit strong technical and clinical skills, excellent leader and manager of people, constant focus on legal compliance, highly productive, quality focused and attention to detail. Must be computer literate with proficiency and working knowledge of database and reporting tools such as: Microsoft Word, Excel, and PowerPoint.(***Knowledge using EPIC/QS1/WILLOW software a plus***) Must have the ability to identify barriers to medication adherence and implement and monitor plans to improve medication adherence. The ability to motivate and coach patients to help them achieve better outcomes and identify goals of therapy.

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator

Other:  Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

Specialties: Knowledge of complex/chronic diseases states and therapies used within specialty pharmacy: Oncology, Transplant, Hepatitis C, Infectious Disease (including HIV), Multiple Sclerosis, Rheumatoid Arthritis, GI disorders (including IBD), Cystic Fibrosis, Psoriasis, Hyperlipidemia and many various inflammatory conditions (including Lupus) preferred.

Experience/ Education:

Required Licensure/Certification:  Applicant must hold a Doctor of Pharmacy (PharmD) or equivalent advanced degree and be a licensed Pharmacist

Years of Experience: 1+ years' experience is strongly preferred but not required. Should additional licensure need to be obtained, the applicant will commit to obtaining the required licensure within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Education: PharmD or equivalent advanced degree required

Job Salary:  An employee in this position can expect a salary rate between $122,000 and $128,000 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law

Permanent, full-time opportunity

Location & Hours of Operation: Ability to commute to Hell's Kitchen, Manhattan. We are seeking a candidate who can bring flexibility to their schedule, as hours may vary depending on business needs—particularly during the build-out and launch phases. This role offers the unique opportunity to help shape our operations from the ground up as we establish our presence in the community.

Affirming Care Pharmacy acknowledges that our future New York City location will be situated on the traditional and unceded lands of the Lenape (Delaware) people, the ancestral home of Lenapehoking. We honor their enduring connection to this land and recognize the many Indigenous Peoples from across Turtle Island and around the world who call New York City home today.

Who we hope to find:

We aren't just opening a new branch; we’re planting a flag. Affirming Care Pharmacy is expanding to New York City, and we’re looking for a founding Supervising Pharmacist to lead the launch. This is far from a "plug-and-play" role; you will be instrumental from day one—scouting locations, navigating New York’s regulatory landscape, building essential vendor relationships to stand up our operations, and acting as the “CEO” of our new NYC Affirming Care pharmacy.

Reporting to the Director of Pharmacy, you'll have significant autonomy and a direct line to leadership as a founding team member in a new market. From building out our first site to dispensing the first prescription, you will shape an environment where every patient feels seen. If you’re a pharmacist who believes that "entrepreneurial" and "empathetic" belong in the same sentence, we want to talk.

In this role, you’ll make an impact by:

Building Our New York Presence

• Managing the New York State Education Department pharmacy licensing and permitting process, including obtaining the pharmacy permit, DEA registration, and all necessary local business licenses 
• Overseeing the new site’s path to accreditation by implementing existing Affirming Care clinical and operational standards
• Coordinating the pharmacy buildout to enable in-person patient care, working with contractors, architects, and vendors to design and set up the physical space, fixtures, and workflow
• Establishing relationships with wholesalers, suppliers, and local healthcare partners
• Developing and implementing standard operating procedures tailored to New York State regulations and the needs of our patient population, while leveraging Affirming Care’s existing Texas infrastructure

Launching & Leading Pharmacy Operations

• Serving as the Supervising Pharmacist with full accountability for the pharmacy's compliance, operations, and patient care standards
• Hiring, training, and supervising a high-performing team of pharmacists and support staff as the location scales
• Adapting Affirming Care’s established Texas operational infrastructure and inventory frameworks, including 340B and non-340B systems, to the local market
• Building efficient dispensing, shipping, and delivery workflows, leveraging existing company protocols while tailoring them to local logistics
• Overseeing day-to-day pharmacy operations once the location is open and running

Educating & Supporting Patients

• Providing expert clinical counseling with a focus on PrEP, STI, and HIV care, delivering exceptional, affirming customer service over the phone and in person
• Designing personalized logistics by coordinating with patients to manage shipping, delivery, and discreet packaging preferences
• Managing refill cycles and clinical adherence to prevent medication gaps
• Assisting patients in navigating insurance challenges and access barriers

Maintaining Compliance & Driving Collaboration

• Ensuring compliance with all applicable New York State laws, federal regulations, and NYSED/Board of Pharmacy requirements
• Staying current on New York-specific pharmacy regulations, including any changes that impact operations
• Partnering with cross-functional leadership to share market insights and contribute to company-wide clinical and operational innovations

We need someone who has:

• A Pharmacist Degree (PharmD or equivalent) from an accredited institution
• An active New York State Pharmacist license in good standing or the ability to obtain one prior to start
• Eligibility to serve as a Supervising Pharmacist in New York State
• 3+ years of experience as a licensed Pharmacist, with a meaningful portion in a retail, community, or specialty pharmacy setting
• Experience with pharmacy startups, new store openings, or significant buildout/renovation projects—you've been through the process of standing something up, not just maintaining them
• Familiarity with New York State pharmacy regulations and the licensing/permitting process
• Strong operational instincts—you are resourceful in solving problems and energized by the opportunity to build a new market while leveraging existing company infrastructure
• The ability to set priorities, manage competing demands, and work independently with minimal oversight
• Flexibility to work varying shifts, including evenings and weekends, especially during the launch period
• Strong communication skills, active listening, and a collaborative, team-first mindset
• A genuine passion for inclusive, affirming healthcare

It would also be great if you have:

• Experience with the 340B Drug Pricing Program, including setting up 340B compliance from scratch
• Fluency in Spanish
• Experience with PioneerRx or similar pharmacy management systems
• Pharmacist licensure in multiple states (particularly Texas)
• Experience working with LGBTQ+ communities and/or in HIV/PrEP specialty care
• Experience hiring and building high-performing pharmacy teams

Compensation:

• $160,000 – $190,000 USD/year
• The compensation listed above refers to a yearly base salary that may vary depending on a candidate's relevant qualifications, knowledge, competencies and work experience, and other factors including market conditions. Base pay is just one aspect of our total rewards at PurposeMed—see our other exciting benefits below! (Please note that the benefits listed are specific to Canadian, full-time team members and may be adjusted based on your location or employment type).

Do you think you could be our Founding Supervising Pharmacist in New York? We'd love to hear from you.

#LI-Onsite

The Company is seeking a highly motivated, self-starter who is looking for a challenging career with a fast-growing company in the specialty pharmacy management services.  Critical to this position is a person who is able to work independently and establish strong and credible relationships with patients, clinicians and internal Shields staff.  Applicants should be results-oriented with a positive outlook, and a clear focus on high patient quality and service. Detail orientation and strong administrative/organization skills are required. Mature, approachable, professional and comfortable in dealing with others both in-person and on the phone.  Applicant must be reliable, tolerant, and determined; an empathetic communicator, able to see things from the other person's point of view.  Most importantly, person must be able to work as a member of a close-knit team.

You'll spend much of your day working across multiple software platforms at once, so being tech-savvy is essential. While we will provide ample training, this role requires candidates to come to the table with a strong technical foundation, including the ability to work seamlessly across multiple software applications simultaneously.  If you're the type who can juggle several browser tabs, toggle between applications without missing a beat, and pick up new software quickly, you'll thrive in this role!

Provides integrated support to patients and pharmacists by providing a 'hands-on" approach to total quality patient care. Works closely with patients to deliver a full continuum of medication adherence support by utilizing our various tools and applications. Encourages patients of specialty clinics to utilize pharmacy to fully benefit from its superior patient care services. Given that the Pharmacy Liaison will be located in one of the medical center clinics, seamlessly integrating with the clinic team (doctors, nurses, staff, etc.) is critical to the liaison's success.

Job Duties:

• Provide "legendary" care to hospital patients by providing a full suite of custom medication management services
• As a member of the clinic team, work seamlessly alongside hospital clinicians to serve patients both face-to-face and over the phone
• Educate prospective pharmacy patients on how hospital serves patients and improves their overall care;
• Support outpatient retail and specialty prescription medication needs;
• Grow the specialty pharmacies patient population
• Ensure that patients remain on track with medication regimens- outbound therapy/medication adherence check-ups; secures refill prescriptions, etc;
• Communicate effectively with the centralized Patient Service Center with respect to such communications as: the refill report, the zero-fill report, the monthly outstanding report and the appointment list;
• Help develop new processes to ensure smooth operations and patient care;
• Identify medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication;
• Identify supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids;
• Answer, resolve and triage inbound inquiries;
• Perform refill reminder calls under the supervision of a pharmacist;
• Resolve insurance related issues, including prior authorizations (PAs), and assist patients with various forms of financial assistance;
• Ensure appropriate documentation in all required systems/tracking mechanisms;
• Manage, organize, and update relevant data using database applications;
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards;
• Identify trends, resolves problems; recommend improvements; implement change;
• Actively participate in process improvement initiatives;
• Act as a value-added business partner to stakeholders throughout the organization;
• Protect organization's value by keeping information confidential;
• Update knowledge by participating in educational opportunities; reading professional publications; maintaining networks; participating in professional organizations;
• Willing to do whatever is necessary for the betterment of the Company;
• Other duties as assigned;

Experience/ Education:

Required Licensure/Certification:  We are seeking experienced pharmacy technicians. Nationally certified as a CPhT is preferred but not required

Years of Experience: Required 2 years, Preferred 3-5 years experience as a Pharmacy Technician

Education: High School Diploma or GED required

Skills: The ability to communicate fluently in Spanish is a must for this role.

Strong interpersonal communication skills, ability to work independently and demonstrate good judgement, strong verbal and written communication, highly proficient in Microsoft Office particularly Excel and Word; able to quickly learn other software programs and able to extract relevant information; strong organizational/administrative skills a must 

Traits: Organized, high-integrity, attention to detail, dependable, quality focus, empathetic, good listener/communicator

Other:  Energetic, highly motivated, team player with strong personal and communication skills; discretion and confidentiality essential as position deals with highly sensitive and private data

Specialties: Knowledge of transplant, hepatitis C, infectious disease (including HIV), and/or oncology a plus

This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. An employee in this position can expect a salary rate between $66,300.00 and $70,000.00 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law.

The Role:

Are you passionate about helping patients navigate their medications and improve their health, and do you speak Mandarin or Cantonese? Join our Clinical Care team at Arine! As a Bilingual RN, you will play a vital role in supporting Chinese-speaking patients, enhancing care coordination, and helping them better understand and manage their medications - especially for conditions like heart disease and diabetes.

Using Arine’s innovative platform, you’ll conduct outreach to patients, providers, and pharmacies to perform medication reconciliation, provide education, and ensure adherence to treatment plans. You’ll collect clinical data, such as blood pressure readings, and work closely with pharmacists and other healthcare professionals to identify and resolve medication-related issues that may impact patient outcomes or lead to readmissions.

In this role, you’ll also support quality improvement efforts tied to HEDIS goals, help gather necessary documentation for CMS measures, and contribute to improving operational workflows. Your input will be instrumental in triaging high-risk patients and ensuring continuity of care across multiple settings.

All members of the Clinical Care team are expected to communicate effectively, demonstrate accountability and reliability in their work, maintain a cooperative working relationship with clients and colleagues, accept constructive feedback professionally, and continuously learn new skills to deliver quality customer service and patient care. Arine fosters a metrics and feedback-driven environment where ongoing coaching is used to support individual growth, performance improvement, and development.

What You’ll Be Doing:

• Conducting follow-up calls with patients post-discharge, in Mandarin and/or Cantonese and English, to facilitate medication reconciliation and ensure understanding of their medication regimens
• Providing patient education and adherence support on medications related to heart health and diabetes
• Collecting blood pressures from members’ and providers’ offices and offering support/education in helping achieve HEDIS goals
• Collaborating with pharmacists and healthcare providers to identify and address medication-related issues and health concerns that may lead to readmissions
• Monitoring patient care across the care team, ensuring continuity and adherence to treatment plans
• Documenting patient interactions and medication reconciliations accurately in Arine’s software platform
• Engaging with hospitals, clinics, and pharmacies to coordinate care and resolve clinical issues promptly
• Educating patients on their medications, potential side effects, and the importance of adherence to their treatment plans - in the language they’re most comfortable with
• Triaging high-risk members to a clinical pharmacist for in-depth medication reviews, side effect concerns, cost concerns, or when pill burden is a concern
• Participating in process improvement initiatives to enhance care coordination and patient outcomes
• Assisting with obtaining necessary referrals and authorizations as part of the care management process
• Working with providers’ offices to confirm medication histories and collect records for various CMS measures as needed
• Managing a consistent volume of outbound and inbound calls while maintaining productivity and service quality
• Meeting individual and team performance metrics related to outreach, engagement, documentation quality, and service outcomes
• Scheduling patients for telephonic or videoconference appointments with clinical pharmacists
• Preparing and sending patient educational materials and other necessary items as needed
• Following established workflows while remaining flexible as processes evolve
• Taking ownership of assigned work and seeing it through to completion

Who You Are and What You Bring:

• A Bachelor’s degree in Nursing (BSN) and/or an active Registered Nurse (RN) license in New York
• Bilingual proficiency in Mandarin and/or Cantonese and English is required - you’ll use these skills daily to communicate with and advocate for patients
• Prior experience in case management and a solid understanding of care coordination processes
• Strong knowledge of medication management, including medication reconciliation and related terminology
• Excellent written and oral communication skills in both English and Chinese, with the ability to effectively educate and support patients
• Strong computer skills, including proficiency in Google Workspace and Mac (Apple) environment, with comfort using collaboration and contact-center tools such as Slack and Five9, navigating multiple browser-based systems simultaneously, and performing basic technical troubleshooting
• Ability to prioritize effectively and manage multiple tasks in a fast-paced healthcare environment
• Demonstrated reliability, accountability, and follow-through
• High attention to detail with a strong commitment to documentation accuracy
• Comfort working in a metrics-driven environment where outcomes and quality are tracked
• A collaborative team player who can also work independently and demonstrate initiative
• Openness to coaching, feedback, and continuous learning
• Ability to work 40 hours/week (Monday–Saturday up to 7PM Pacific Time)

Nice-to-Haves:

• Experience with electronic medical records (EMR) systems
• Previous work in an ambulatory care setting, including taking medication histories and managing transitions of care
• Familiarity with pharmacy operations and medication therapies
• Certified Diabetes Educator (CDE) certification

Remote Work Requirements:

• An established private work area that ensures information privacy
• A stable high-speed internet connection for telephonic and/or remote work
• This role is remote, but you will be required to come to on-site meetings multiple times per year. This may be in the interview process, onboarding, and team meetings

Perks:

Joining Arine offers you a dynamic role and the opportunity to contribute to the company's growth and shape its future. You'll have unparalleled learning and growth prospects, collaborating closely with experienced Clinicians, Engineers, Software Architects, and Digital Health Entrepreneurs.

This position is temp-to-hire for an expected duration of 6 months, with the possibility of extension or conversion to a permanent role based on performance and business needs. Throughout the temporary period, you will receive full benefits starting from day one.

The posted range represents the expected hourly rate for this position and does not include any other potential components of the compensation package, benefits, and perks. Ultimately, the final pay decision will consider factors such as your experience, job level, location, and other relevant job-related criteria. The hourly pay rate for this position is: $39-60 hour. 

Seasonality & Schedule:

Our Clinical Care team operates within a seasonal business cycle, and we want candidates to have a clear picture of what to expect. During peak season (May through early December), our team plays a vital role in supporting business operations. Workload and scheduling demands increase during this time, and time off may be limited. Optional overtime may also be offered to meet business needs. Each year, the Clinical Care department observes a holiday shutdown of approximately 2–3 weeks between late December and early January. Please note that while Arine remains operational, the Clinical Care department is closed during this period. Following the shutdown, the team transitions back to full capacity on a modified schedule through February, during which some shifts or hours may differ from standard operations. We value transparency and encourage candidates who thrive in dynamic, seasonal environments to apply.