System Administrator Jobs in Netherlands.
All active System Administrator roles based in Netherlands.
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About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
Description
The People Systems team plays a critical role in enabling Nebius’ HR organization through technology, managing initiatives that range from end-user support and system administration to scaling the broader HR technology ecosystem as the company grows rapidly.
As a Senior HR Systems Administrator, you will play a key role in ensuring the reliability, scalability, and governance of Nebius’ HR systems landscape, with a primary focus on our HRIS, HiBob. You will act as a senior operational owner within the team, ensuring high-quality service delivery, maintaining system integrity, and supporting the evolution of our People Systems roadmap.
In this role, you will collaborate closely with HR, Recruitment, IT, Finance, and other stakeholders to resolve complex system issues, maintain strong operational processes, and drive initiatives that improve data quality, documentation, and system reliability. You will also serve as a bridge between the HR Systems Administrator and HR Systems Analyst tracks, helping ensure alignment between operational support and strategic system development.
This role offers the opportunity to shape the operational backbone of Nebius’ People Systems function while helping scale the team’s processes, tooling, and governance as the organization continues to grow.
Responsibilities
- Own SLA delivery for People Systems support, ensuring requests are resolved within agreed timelines and proactively removing blockers for the team to prevent SLA breaches
- Provide advanced troubleshooting and end-user support for Nebius’ HR systems (primarily HiBob), developing deep expertise in how stakeholders interact with the platform and resolving complex system issues
- Serve as a bridge between the HR Systems Administrator and HR Systems Analyst tracks, ensuring alignment between operational support work and ongoing system development initiatives
- Drive initiatives to improve HR data quality and system governance, proactively identifying inconsistencies and working with our IT Infrastructure team in designing and implementing controls to prevent data integrity issues
- Partner with IT Infrastructure team to support integrations and monitoring solutions, including contributing to API-based validation and alerting mechanisms that help maintain data integrity
- Identify opportunities to automate manual processes and expand self-service capabilities within HR and Recruitment systems to improve efficiency and scalability
- Maintain clear visibility over support requests and operational initiatives, ensuring work is effectively tracked, prioritized, and documented within the ticketing system
- Identify and close gaps in documentation and operational processes, ensuring knowledge is well organized and accessible within Confluence
- Own and deliver specific initiatives on the People Systems roadmap while acting as a functional lead for other HR Systems Administrators in the absence of the People Systems Manager
Requirements
- Excellent verbal and written communication skills in English
- 7+ years of experience in HR, People Operations, or HR Systems roles, with significant experience in HR systems administration
- Strong hands-on experience working with a modern HRIS platform (HiBob experience preferred but not mandatory)
- Proven experience supporting HR systems in a fast-paced, scaling environment
- Demonstrated experience working with SLAs, ticketing systems (Jira experience preferred), and structured support processes
- Strong analytical and troubleshooting skills with the ability to investigate complex system or data issues
- Experience identifying and implementing automation or process improvements within HR systems
- Practical understanding of APIs, integrations, and webhooks in the context of HR systems
- Experience supporting compliance or (SOX) audit-related processes
Benefits & Perks:
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and work-life balance
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Ready to apply?
Apply to Nebius
About Nebius:
Nebius is leading a new era in cloud infrastructure for the global AI economy. We are building a full-stack AI cloud platform that supports developers and enterprises from data and model training through to production deployment, without the cost and complexity of building large in-house AI/ML infrastructure.
Built by engineers, for engineers. From large-scale GPU orchestration to inference optimization, we own the hard problems across compute, storage, networking and applied AI.
Listed on Nasdaq (NBIS) and headquartered in Amsterdam, we have a global footprint with R&D hubs across Europe, the UK, North America and Israel. Our team of 1,500+ includes hundreds of engineers with deep expertise across hardware, software and AI R&D.
The role
The Treasury Back-Office Specialist is responsible for ensuring a robust, compliant, and scalable treasury back-office function.
This role plays a critical part in SOX compliance, treasury business and IT controls, and process excellence, while also driving innovation through treasury automation and AI initiatives. The position works closely with Treasury Front Office, Treasury Mid Office, Finance, IT, Internal Audit/ Control, and external partners to ensure accurate execution, strong governance, and continuous improvement of treasury operations globally.
This is a 12-month contract full-time role with possible to extend.
Your responsibilities will include:
SOX Compliance & Treasury Controls
Own and maintain SOX compliance for Treasury-related processes and systems
Design, document, and test Treasury Business Controls and IT General Controls (ITGCs)
Act as primary Treasury contact for Internal Audit, External Audit, and SOX advisors
Identify control gaps and drive remediation plans in collaboration with Finance and IT
Ensure segregation of duties, access controls, and approval workflows across treasury systems
Treasury Back-Office Operations
Oversee day-to-day treasury back-office activities, including:
- Trade confirmations and settlements
- Cash movements and bank account administration
- Deal lifecycle administration (FX, funding, investments, guarantees)
Ensure accuracy, completeness, and timeliness of treasury transactions
Maintain treasury master data, mandates, documentation and managing administrator tasks
Kyriba superuser for admin tasks
Bank Account Management
Corporate Cards Management
End-to-end ownership of the corporate cards program, including:
- Card issuance, limits, and user administration
- Policy compliance and spend controls
- Integration with expense management systems
Act as escalation point for card providers and internal stakeholders
Treasury Process Design & Optimization
Design, standardize, and continuously improve end-to-end treasury processes, in LUCID
Lead process documentation (process flows, RACI, control matrices)
Support treasury system implementations, upgrades, and integrations
Drive automation to reduce manual work, errors, and operational risk
Treasury AI & Innovation Initiatives
Identify and lead AI and advanced analytics use cases within Treasury, such as:
- Exception monitoring and anomaly detection
- Forecasting support and data quality checks
- Automated reconciliations and reporting
Partner with IT, Data, and external vendors to pilot and scale AI solutions
Ensure innovation initiatives remain compliant with internal controls and SOX requirements
Stakeholder Management & Leadership
Act as a trusted partner to Treasury, Finance, IT, Audit, and Compliance teams
Provide guidance and training on treasury processes and controls
Contribute to treasury policy development and governance frameworks
Support junior team members and promote best practices across the function
We expect you to have:
- Bachelor’s or Master’s degree in Finance, Accounting, Economics, or related field
- 5–8+ years of experience in Treasury Operations / Back Office, preferably in an international or listed company
- Strong hands-on experience with SOX compliance and audit environments
- Experience with treasury management systems (e.g., Kyriba, Oracle NetSuite, FXALL, Banking applications etc.)
Competencies:
- Deep understanding of treasury products, processes, and controls
Strong knowledge of IT controls, system access management, and process automation
Structured, detail-oriented, and control-minded with a continuous improvement mindset
Comfortable working at the intersection of Treasury, Finance, IT, and Audit
Curious and forward-looking, with interest in AI and digital treasury transformation
Excellent communication skills and ability to operate in a global environment
Benefits & Perks:
- Competitive compensation
- Career growth and learning opportunities
- Flexibility and work-life balance
- Collaborative and innovative culture
- Opportunity to work on impactful AI projects
- International environment and talented teams
What's it like to work at Nebius:
Fast moving - Bold thinking - Constant growth - Meaningful impact - Trust and real ownership - Opportunity to shape the future of AI
Equal Opportunity Statement:
Nebius is an equal opportunity employer. We are committed to fostering an inclusive and diverse workplace and to providing equal employment opportunities in all aspects of employment. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, age, disability, genetic information, marital status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable law.
Applicants must be authorized to work in the country in which they apply and will be required to provide proof of employment eligibility as a condition of hire.
If you need accommodations during the application process, please let us know.
Ready to apply?
Apply to Nebius
Spektrum have a wide range of exciting opportunities in several global locations. We are always looking to add great new talent to our team and look forward to hearing from you.
Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.
Who we are supporting
The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.
The NCIA provides a wide range of services, including:
- Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
- Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
- Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
- Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
- Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.
Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.
The program
Assistance and Advisory Service (AAS)
The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.
To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.
Role ID – C004836
Role Duties and Responsibilities
- This is a IWC backfill within in the Chief Quality office Assurance Solution Branch (ASB) which delivers several services to NCIA, NATO organisations, Mission Partners.
- Services are Assurance Tools Services, Reference and Platform Services and Combined Federated Battle Laboratories Network (CFBLNet) Access Service for European Mission Partners and NATO Organisations Services.
- FBLNet supports initiatives including coalition-level verification and validation, multilateral testing through exercises, bilateral testing with individual Nations and is a platform for secured collaborative spaces.
- The IWC support the CFBLNet and Platform Service managers and performs and coordinates security management activities such as monitoring security systems, responding to alerts, conducting security checks, and assisting in maintaining a safe and secure environment for the organization.
- They will be part of a diverse team which is responsible for the provision and management of the facilities, infrastructure and platforms that enable verification, validation, change evaluation, experimentation and simulation of large-scale events.
Essential Skills, Experience and Certifications
- 3 years post-related experience Understanding of cybersecurity principles (CIA triad).
- Practical systems administrator experience with Windows/Linux systems and network administrator experience with network CIS security (ISD, Firewalls)
- Experience to SIEM tools (e.g., Splunk) and log monitoring.
- Administrative tasks: tracking vulnerabilities, assisting with documentation.
- Awareness of CIS Controls and general compliance best practices.
- Potential previous experience in IT Security (System admin roles)
Desired Skills, Experience and Certifications
- Knowledge of NATO Security Policy and supporting directives or national equivalent;
- Hands on experience in implementing security in container-based platforms;
- Experience in working with one of the public/private cloud providers of networks.
- Knowledge of Zero Trust architecture and secure interconnections
Working Location
- The Hague, Netherlands
Working Policy
- Onsite
Travel
- Some travel to other NATO sites may be required
Security Clearance
- Valid National or NATO Top Secret personal security clearance
We never know what new opportunities might be just over the horizon. If this opportunity isn't for you, please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.
Ready to apply?
Apply to Spektrum
Consulting Architect, Public Sector - Netherlands
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Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
Elastic has seen significant growth in its work within the Public Sector over the last few years. This role will focus on delivery but also to lead the stakeholder relationships at the highest levels of Government and to work with them to help align Elastic to their strategic objectives.
You will have the opportunity to work with a tremendous services, engineering and sales team and wear many hats. This is a critical role, as Consultants have an amazing chance to make an immediate impact on the success of Elastic and our customers.
Given the opportunity and the organisations that you will be working with, you must be a current holder of Security clearance.
What You Will Be Doing:
- Strong customer advocacy, relationship building, and communications skills
- The ability to easily pivot from delivery to strategic engagements with customers
- To work with the wider Elastic organisation to support the customer’s goals, their strategic requirements and their journey with Elastic.
- Ownership of the strategic roadmap with the customer including quarterly strategic sessions with senior and key stakeholders either in one or a number of customers with common goals.
- Solution design, development, and integration of Elastic products and APIs, platform architecture, and capacity planning in mission-critical environments
- Comfortable working remotely in a highly distributed team
- Development of demos and proof-of-concepts that highlight the value of the Elastic Stack
- Data modelling, query development and optimisation, cluster tuning and scaling with a focus on fast search and analytics at scale
- Solving our customers’ most challenging data problems
- Working closely with the Elastic engineering, product management, and support teams to identify feature enhancements, extensions.
- Engaging with the Elastic Sales team to scope opportunities while assessing technical risks, questions, or concerns
What You Bring Along:
- Hands-on experience and an understanding of Elasticsearch and/or Lucene
- Minimum of 2 years’ experience as a Software Engineer, System Administrator, or DevOps Engineer
- Minimum of 5 years' experience working as a Consultant, working to deliver and execute on professional services engagements
- Currently holding security clearance
- Experience as a technical instructor or public speaker to large audiences on enterprise infrastructure software technology to engineers, developers, and other technical positions
- Excel at working directly with customers to gather, prioritise, plan and execute solutions to customer business requirements as it relates to our technologies
- Understanding and passion for open-source technology and knowledge and proficient in at least one programming language
- Hands-on experience with large distributed systems from an architecture and development perspective
- Knowledge of information retrieval and/or analytics domain
- The nature of the work that you will be doing will require a high percentage of work onsite with customers, and you should be expected to travel as a result of this requirement
- Understanding of Linux, Java and databases
Bonus Points:
- Deep understanding of Elasticsearch and Lucene, including Elastic Certified Engineer certification
- BS, MS or PhD in Computer Science or related engineering discipline
- Strong knowledge of Java and Linux/Unix environment, software development, and/or experience with distributed systems
- Experience and interest in delivering and/or developing product training
- Experience contributing to an open-source project or documentation
LI-PF1
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People’s Republic (“DNR”), and the Luhansk People’s Republic (“LNR”). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
Please see here for our Privacy Statement.
Ready to apply?
Apply to Referral Board
Consulting Architect, Public Sector - Netherlands
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Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic’s complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.
Elastic has seen significant growth in its work within the Public Sector over the last few years. This role will focus on delivery but also to lead the stakeholder relationships at the highest levels of Government and to work with them to help align Elastic to their strategic objectives.
You will have the opportunity to work with a tremendous services, engineering and sales team and wear many hats. This is a critical role, as Consultants have an amazing chance to make an immediate impact on the success of Elastic and our customers.
Given the opportunity and the organisations that you will be working with, you must be a current holder of Security clearance.
What You Will Be Doing:
- Strong customer advocacy, relationship building, and communications skills
- The ability to easily pivot from delivery to strategic engagements with customers
- To work with the wider Elastic organisation to support the customer’s goals, their strategic requirements and their journey with Elastic.
- Ownership of the strategic roadmap with the customer including quarterly strategic sessions with senior and key stakeholders either in one or a number of customers with common goals.
- Solution design, development, and integration of Elastic products and APIs, platform architecture, and capacity planning in mission-critical environments
- Comfortable working remotely in a highly distributed team
- Development of demos and proof-of-concepts that highlight the value of the Elastic Stack
- Data modelling, query development and optimisation, cluster tuning and scaling with a focus on fast search and analytics at scale
- Solving our customers’ most challenging data problems
- Working closely with the Elastic engineering, product management, and support teams to identify feature enhancements, extensions.
- Engaging with the Elastic Sales team to scope opportunities while assessing technical risks, questions, or concerns
What You Bring Along:
- Hands-on experience and an understanding of Elasticsearch and/or Lucene
- Minimum of 2 years’ experience as a Software Engineer, System Administrator, or DevOps Engineer
- Minimum of 5 years' experience working as a Consultant, working to deliver and execute on professional services engagements
- Currently holding security clearance
- Experience as a technical instructor or public speaker to large audiences on enterprise infrastructure software technology to engineers, developers, and other technical positions
- Excel at working directly with customers to gather, prioritise, plan and execute solutions to customer business requirements as it relates to our technologies
- Understanding and passion for open-source technology and knowledge and proficient in at least one programming language
- Hands-on experience with large distributed systems from an architecture and development perspective
- Knowledge of information retrieval and/or analytics domain
- The nature of the work that you will be doing will require a high percentage of work onsite with customers, and you should be expected to travel as a result of this requirement
- Understanding of Linux, Java and databases
Bonus Points:
- Deep understanding of Elasticsearch and Lucene, including Elastic Certified Engineer certification
- BS, MS or PhD in Computer Science or related engineering discipline
- Strong knowledge of Java and Linux/Unix environment, software development, and/or experience with distributed systems
- Experience and interest in delivering and/or developing product training
- Experience contributing to an open-source project or documentation
LI-PF1
Additional Information - We Take Care of Our People
As a distributed company, diversity drives our identity. Whether you’re looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn’t matter if you’re just out of college or your children are; we need you for what you can do.
We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.
- Competitive pay based on the work you do here and not your previous salary
- Health coverage for you and your family in many locations
- Ability to craft your calendar with flexible locations and schedules for many roles
- Generous number of vacation days each year
- Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
- Up to 40 hours each year to use toward volunteer projects you love
- Embracing parenthood with minimum of 16 weeks of parental leave
Different people approach problems differently. We need that. Elastic is an equal opportunity employer and is committed to creating an inclusive culture that celebrates different perspectives, experiences, and backgrounds. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.
We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email candidate_accessibility@elastic.co. We will reply to your request within 24 business hours of submission.
Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)
Elasticsearch develops and distributes technology and information that is subject to U.S. and other countries’ export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Syria, or Russia, including the Ukrainian territories annexed by Russia (The Crimea region of Ukraine, The Donetsk People's Republic (DNR), The Luhansk People's Republic (LNR), Kherson or Zaporizhzhia). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.
Please see here for our Privacy Statement.
Ready to apply?
Apply to Elastic
Senior ServiceNow Business Analyst- Netherlands
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Senior Business Analyst-ServiceNow Solutions
NewRocket brings 20 years of advising and supporting clients in designing, implementing, and managing AI-enabled digital workflows to improve employee and customer experiences. An Elite ServiceNow Partner and ServiceNow Global Partner Award Winner, the Company has completed over 3,000 projects across nine industry specializations. NewRocket Goes Beyond Workflows™ to help clients transform their enterprise into a place where employees flourish, customers thrive, and people matter. With over 3,000 ServiceNow certifications, NewRocket's business strategists take a holistic, strategic approach to optimize the ServiceNow platform and help clients solve industry-specific challenges.
Come join our Crew!
The Role
NewRocket is a global team made up of ServiceNow professionals who help our customers run and grow their ServiceNow environments. Founded with the insight that technology has the power to make people’s lives better and recognized as one of the world’s most innovative companies, ServiceNow provides a platform that makes workflows work. Our EMEA - Netherlands crew is seeking a Senior Business Analyst to work with the Global Solutions Crew to ensure the company meets global targets and standards. You will be joining a fast-paced team that solves new problems every week, all while leveraging the incredible power of the ServiceNow Platform.
What you'll do:
The Senior Business Analyst is responsible for capturing customers’ business processes and desired outcomes. The Senior Business Analyst will manage customer outcomes on complex level projects.
Key Job Responsibilities and Accountabilities:
- Conduct workshops and lead multiple implementations from a customer strategy standpoint
- Define customer needs, determine strategies, develop plans/proposals and make recommendations around customer’s internal processes and functions for improved efficiency and effectiveness
- Own business requirements and agreement of priorities with clients/end users
- Conduct impact analysis on existing business processes and function
- Produce functional specifications, wireframes, and mock-ups for delivery teams
- Partner with technical team to conduct demos and show & tells with client end users
- Contribute to writing test scripts including acceptance criteria
- Facilitate testing/UAT and obtain agreement on priorities with client / end users
- May perform additional duties as assigned
Skills, Knowledge, and Abilities:
- Strong knowledge of business process architecture for cloud-based platforms
- Strong written and verbal communication skills in the Dutch language
- Ability to assess and mitigate risk
- Strong leadership capabilities
- Effective facilitation, coaching and mentoring skills with ability to motivate a team
- Strong problem-solving skills; ability to simplify complex situations
- Strong relationship management skills with all levels
- Ability to deliver a high degree of customer satisfaction
- Comfortable working in a matrixed organization
- Comfortable working with ambiguity and change
- Bachelor’s Degree in Management Information Systems, Business, or Computer Science
- 5-10 years of related business experience
- Experience participating in ServiceNow implementations
- Preferred: ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist (CIS),
- ITIL Foundations
We Take Care of Our People
NewRocket is committed to a diverse and inclusive workplace. We value and celebrate diversity, believing that every employee matters and should be respected and heard. We are proud to be an equal opportunity workplace and affirmative action employer, committed to providing employment opportunity regardless of sex, race, creed, colour, gender, religion, marital status, domestic partner status, age, national origin, or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, citizenship, military, or Veteran status. For individuals with disabilities who would like to request an accommodation, please contact hr.uk@newrocket.com
Ready to apply?
Apply to NewRocket