HR Manager Jobs in Mumbai.
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Customer Service Associate
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About Blenheim Chalcot
Blenheim Chalcot is one of the leading venture builders in the world. We have been building exciting and disruptive businesses for over 26 years across sectors including FinTech, EdTech, GovTech, Media, Sport, Charity and more. These companies are all GenAI enabled and are some of the most innovative companies in the UK and increasingly around the world.
The BC team in India has been instrumental to the growth and success of Blenheim Chalcot. Established in 2014, Blenheim Chalcot India serves as a pivotal launchpad for those aiming to make a difference in the realm of innovation and entrepreneurship.
Blenheim Chalcot India is driven by a mission to empower visionaries to lead, innovate, and build disruptive solutions. We support our diverse portfolio of ventures and create impactful solutions that shape global trends. We provide a range of services to help new business get off the ground, including technology, growth (marketing and sales), talent, HR, finance, legal and tax, plus so much more!
One of our FinTech ventures, Salary Finance is scaling fast and we’re looking to hire high energy, motivated and curious talent to support them on that journey!
About Salary Finance
Salary Finance is one of the UK’s fastest growing free employee benefits.
Who we are:
Salary Finance has grown from an idea in 2015 to a breakthrough FinTech platform and movement today. We support a community of 4M employees across 575 clients (inc 20% of the FTSE 100) in the UK and US, and provide a suite of financial employee benefits, to help employees improve their financial health and happiness. Our platform provides salary-linked savings, loans, pay advances, insurance and financial education. We are a company with 200 brilliant and passionate colleagues in 3 countries and to have the backing of great investors (Blenheim Chalcot, Legal & General, Experian, Goldman Sachs, Royal London) with £100M in equity and £500M in debt funding raised to-date.
Our social mission is deeply intertwined with our expertise in financial technology. All of the benefits we offer—simple savings, early access to earned pay, affordable loans, and insurance—are fully accessible via our custom-built digital platform. This allows us to deliver the simplest, quickest, and most secure customer journeys possible.
We have received 70+ recognitions for our products and societal contributions. Among them, we are particularly proud to have been recognized as ‘Responsible Business of the Year’ by The Prince’s Responsible Business Network (BITC), in addition to being awarded ‘Best Financial Wellbeing Provider’, ‘Ethical Financial Services Provider of the Year’ and ‘Consumer Champion of the Year’ in 2020 alone.
The role
As a Customer Service Associate at Salary Finance, you will be a crucial part of our customer operations team, ensuring that our regulatory communications are handled efficiently, and our customers receive exceptional support. You will collaborate closely with the Customer Service Manager and the London customer operations team, contributing to the development and enhancement of our customer service processes.
Key Responsibilities:
- Respond promptly and professionally to customer inquiries via live chat and email, ensuring a seamless and positive customer experience.
- Diagnose and resolve customer queries related to loan applications, payments, and account updates.
- Interpret and explain company policies, financial products, and service terms accurately to customers.
- Maintain detailed and accurate records of all customer interactions and resolutions in the CRM system.
- Prioritize and escalate unresolved or complex issues to relevant departments (e.g., tech support) in a timely manner and follow up diligently, providing regular status updates to customers.
- Troubleshoot basic technical issues (e.g., login problems, document upload errors) and collaborate with the tech team to report and resolve system-related issues.
- Ensure compliance with data protection regulations (e.g., GDPR) when handling sensitive information.
- Adhere to standard operating procedures (SOPs) and service-level agreements (SLAs) to meet performance benchmarks.
- Identify recurring customer issues and share insights with the operations and product teams for process improvements.
- Suggest enhancements to FAQs or knowledge base articles to reduce repetitive inquiries.
- Promote customer retention by delivering exceptional service and building trust.
- Share best practices and customer insights with colleagues to enhance team performance.
- Participate in training sessions to stay updated on product changes, new processes, and compliance guidelines.
About you
The ideal candidate will have a track-record in delivering results in a fast-moving business and hence be comfortable with change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role.
Required Skills:
- You enjoy interacting with customers daily, both over the live chat and by email You have an upbeat approach and can think on your feet.
- You have exceptional organisational and time management skills, the ability to perform smoothly and consistently in a fast-paced environment.
- You are a detail-oriented perfectionist who loves to take on a complex task and gets it done, every time.
- You are passionate about technology and social impact and want to help build a business that delivers a meaningful difference to society.
- You are resilient, empathetic, collaborative, and self-motivated.
- You have experience in a customer or client facing environment.
- You delight in solving problems and going above and beyond to treat customers fairly and leave them feeling valued.
- You have excellent communication skills and can present complex details, concepts, and information in an easy-to-understand format.
- You have an intermediate knowledge of Google Sheets and Excel and able to Manipulate data.
Preferred Skills:
- Customer service experience in a financial services, technology, or employee benefits company.
- Experience of working in a regulated environment.
- You are familiar with CRM systems Knowledge of G Suite Advanced Excel skills.
- You have knowledge of TCF, the Data Protection Act/GDPR, CCA and Anti Money Laundering procedures.
Education Qualification:
- High School Diploma and Above.
What we can offer you
- Be part of the World’s Leading Digital Venture Builder
- Have the opportunity to be a part of and learn from the incredible diverse talent in BC
- Be exposed to the right mix of challenges, within a culture that promotes continuous learning and development and opportunity to work with Gen AI
- A fun and open, if a little cricket obsessed, atmosphere – we own the Rajasthan Royals IPL team!
- 24 days of annual leave &10 public holiday days
- Private Medical for you and your immediate family & Life Insurance for yourself
Important
At Blenheim Chalcot, we strive to create an environment where differences are not only accepted but greatly valued; where everyone can make the most of their capabilities and potential. We promote meritocracy, competence and the sharing of ideas and opinions. We are driven by data and believe the diversity, agility, generosity, and curiosity of our people is what sets us apart as an organisation. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talent.
Ready to apply?
Apply to Blenheim Chalcot India
Customer Service Associate
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About Salary Finance
Salary Finance is one of the UK’s fastest growing free employee benefits.
Who we are:
Salary Finance has grown from an idea in 2015 to a breakthrough FinTech platform and movement today. We support a community of 4M employees across 575 clients (inc 20% of the FTSE 100) in the UK and US, and provide a suite of financial employee benefits, to help employees improve their financial health and happiness. Our platform provides salary-linked savings, loans, pay advances, insurance and financial education. We are a company with 200 brilliant and passionate colleagues in 3 countries and to have the backing of great investors (Blenheim Chalcot, Legal & General, Experian, Goldman Sachs, Royal London) with £100M in equity and £500M in debt funding raised to-date.
Our social mission is deeply intertwined with our expertise in financial technology. All of the benefits we offer—simple savings, early access to earned pay, affordable loans, and insurance—are fully accessible via our custom-built digital platform. This allows us to deliver the simplest, quickest, and most secure customer journeys possible.
We have received 70+ recognitions for our products and societal contributions. Among them, we are particularly proud to have been recognized as ‘Responsible Business of the Year’ by The Prince’s Responsible Business Network (BITC), in addition to being awarded ‘Best Financial Wellbeing Provider’, ‘Ethical Financial Services Provider of the Year’ and ‘Consumer Champion of the Year’ in 2020 alone.
The role
As a Customer Service Associate at Salary Finance, you will be a crucial part of our customer operations team, ensuring that our regulatory communications are handled efficiently, and our customers receive exceptional support. You will collaborate closely with the Customer Service Manager and the London customer operations team, contributing to the development and enhancement of our customer service processes.
Key Responsibilities:
- Respond promptly and professionally to customer inquiries via live chat and email, ensuring a seamless and positive customer experience.
- Diagnose and resolve customer queries related to loan applications, payments, and account updates.
- Interpret and explain company policies, financial products, and service terms accurately to customers.
- Maintain detailed and accurate records of all customer interactions and resolutions in the CRM system.
- Prioritize and escalate unresolved or complex issues to relevant departments (e.g., tech support) in a timely manner and follow up diligently, providing regular status updates to customers.
- Troubleshoot basic technical issues (e.g., login problems, document upload errors) and collaborate with the tech team to report and resolve system-related issues.
- Ensure compliance with data protection regulations (e.g., GDPR) when handling sensitive information.
- Adhere to standard operating procedures (SOPs) and service-level agreements (SLAs) to meet performance benchmarks.
- Identify recurring customer issues and share insights with the operations and product teams for process improvements.
- Suggest enhancements to FAQs or knowledge base articles to reduce repetitive inquiries.
- Promote customer retention by delivering exceptional service and building trust.
- Share best practices and customer insights with colleagues to enhance team performance.
- Participate in training sessions to stay updated on product changes, new processes, and compliance guidelines.
About you
The ideal candidate will have a track-record in delivering results in a fast-moving business and hence be comfortable with change and uncertainty. Excellent stakeholder management experience is essential to being successful in this role.
Required Skills:
- You enjoy interacting with customers daily, both over the live chat and by email You have an upbeat approach and can think on your feet.
- You have exceptional organisational and time management skills, the ability to perform smoothly and consistently in a fast-paced environment.
- You are a detail-oriented perfectionist who loves to take on a complex task and gets it done, every time.
- You are passionate about technology and social impact and want to help build a business that delivers a meaningful difference to society.
- You are resilient, empathetic, collaborative, and self-motivated.
- You have experience in a customer or client facing environment.
- You delight in solving problems and going above and beyond to treat customers fairly and leave them feeling valued.
- You have excellent communication skills and can present complex details, concepts, and information in an easy-to-understand format.
- You have an intermediate knowledge of Google Sheets and Excel and able to Manipulate data.
Preferred Skills:
- Customer service experience in a financial services, technology, or employee benefits company.
- Experience of working in a regulated environment.
- You are familiar with CRM systems Knowledge of G Suite Advanced Excel skills.
- You have knowledge of TCF, the Data Protection Act/GDPR, CCA and Anti Money Laundering procedures.
Education Qualification:
- High School Diploma and Above.
About Blenheim Chalcot
Blenheim Chalcot is one of the leading venture builders in the world. We have been building exciting and disruptive businesses for over 26 years across sectors including FinTech, EdTech, GovTech, Media, Sport, Charity and more. These companies are all GenAI enabled and are some of the most innovative companies in the UK and increasingly around the world.
The BC team in India has been instrumental to the growth and success of Blenheim Chalcot. Established in 2014, Blenheim Chalcot India serves as a pivotal launchpad for those aiming to make a difference in the realm of innovation and entrepreneurship.
Blenheim Chalcot India is driven by a mission to empower visionaries to lead, innovate, and build disruptive solutions. We support our diverse portfolio of ventures and create impactful solutions that shape global trends. We provide a range of services to help new business get off the ground, including technology, growth (marketing and sales), talent, HR, finance, legal and tax, plus so much more!
One of our FinTech ventures, Salary Finance is scaling fast and we’re looking to hire high energy, motivated and curious talent to support them on that journey!
About Salary Finance
Salary Finance is one of the UK’s fastest growing free employee benefits.
Who we are:
Salary Finance has grown from an idea in 2015 to a breakthrough FinTech platform and movement today. We support a community of 4M employees across 575 clients (inc 20% of the FTSE 100) in the UK and US, and provide a suite of financial employee benefits, to help employees improve their financial health and happiness. Our platform provides salary-linked savings, loans, pay advances, insurance and financial education. We are a company with 200 brilliant and passionate colleagues in 3 countries and to have the backing of great investors (Blenheim Chalcot, Legal & General, Experian, Goldman Sachs, Royal London) with £100M in equity and £500M in debt funding raised to-date.
Our social mission is deeply intertwined with our expertise in financial technology. All of the benefits we offer—simple savings, early access to earned pay, affordable loans, and insurance—are fully accessible via our custom-built digital platform. This allows us to deliver the simplest, quickest, and most secure customer journeys possible.
We have received 70+ recognitions for our products and societal contributions. Among them, we are particularly proud to have been recognized as ‘Responsible Business of the Year’ by The Prince’s Responsible Business Network (BITC), in addition to being awarded ‘Best Financial Wellbeing Provider’, ‘Ethical Financial Services Provider of the Year’ and ‘Consumer Champion of the Year’ in 2020 alone.
What we can offer you
- Be part of the World’s Leading Digital Venture Builder
- Have the opportunity to be a part of and learn from the incredible diverse talent in BC
- Be exposed to the right mix of challenges, within a culture that promotes continuous learning and development and opportunity to work with Gen AI
- A fun and open, if a little cricket obsessed, atmosphere – we own the Rajasthan Royals IPL team!
- 24 days of annual leave &10 public holiday days
- Private Medical for you and your immediate family & Life Insurance for yourself
Important
At Blenheim Chalcot, we strive to create an environment where differences are not only accepted but greatly valued; where everyone can make the most of their capabilities and potential. We promote meritocracy, competence and the sharing of ideas and opinions. We are driven by data and believe the diversity, agility, generosity, and curiosity of our people is what sets us apart as an organisation. Our strong commitment to a culture of inclusion is evident through our constant focus on recruiting, developing and advancing individuals based on their skills and talent.
Ready to apply?
Apply to Salary Finance
InMobi Advertising is a global technology leader helping marketers win the moments that matter. Our advertising platform reaches over 2 billion people across 150+ countries and turns real-time context into business outcomes, delivering results grounded in privacy-first principles. Trusted by 30,000+ brands and leading publishers, InMobi is where intelligence, creativity, and accountability converge. By combining lock screens, apps, TVs, and the open web with AI and machine learning, we deliver receptive attention, precise personalization, and measurable impact.
Through Glance AI, we are shaping AI Commerce, reimagining the future of e-commerce with inspiration-led discovery and shopping. Designed to seamlessly integrate into everyday consumer technology, Glance AI transforms every screen into a gateway for instant, personal, and joyful discovery. Spanning diverse categories such as fashion, beauty, travel, accessories, home décor, pets, and beyond, Glance AI delivers deeply personalized shopping experiences. With rich first-party data and unparalleled consumer access, it harnesses InMobi’s global scale, insights, and targeting capabilities to create high impact, performance driven shopping journeys for brands worldwide.
Recognized as a Great Place to Work, and by MIT Technology Review, Fast Company’s Top 10 Innovators, and more, InMobi is a workplace where bold ideas create global impact. Backed by investors including SoftBank, Kleiner Perkins, and Sherpalo Ventures, InMobi has offices across San Mateo, New York, London, Singapore, Tokyo, Seoul, Jakarta, Bengaluru and beyond.
At InMobi Advertising, you’ll have the opportunity to shape how billions of users connect with content, commerce, and brands worldwide. To learn more, visit www.inmobi.com
Senior Sales Manager — InMobi Ads West Region
Is this role for you?
- Do you have hands-on experience selling digital / mobile advertising?
- Do you understand the programmatic advertising ecosystem?
- Do you have an active agency network in the West India market?
- Have you directly sold branding or performance solutions to advertiser decision-makers?
- Can you show a consistent track record of meeting or exceeding revenue targets?
The Sales Manager drives new account acquisition and grows incremental revenue against a targeted list of high potential agencies through engagement. In conjunction with the Central teams and Account Managers, the Sales Manager develops quality customer plans laying out revenue and customer satisfaction growth strategies. Success is measured by specific key performance indicators focused on driving product adoption, emphasizing customer experience and optimizing opportunities. In addition, the Sales Manager builds and maintains a pipeline of clients and agencies new to the InMobi Ads proposition.
What is expected out of you?
- Healthy predictable pipeline to deliver quota expectations: Consistently create high value revenue-generating opportunities. Lead regular, impactful engagements with key clients.
- Grow InMobi Ads' share of wallet across client portfolio by highlighting missed opportunities around Branding activities. Create a convincing storyline and pitch which will help client-side decision makers to meet or exceed their marketing goals.
- Leverage current relationships in the advertising ecosystem to drive adoption conversations as well as open up new relationships in the industry.
- Forge relationships with client-side marketing heads and build industry presence for yourself and the products.
- Fluent advocate of the InMobi Story: Educate clients on how InMobi Ads features and offerings help them reach their business goals and new markets/targets. Utilize all available readiness materials (inclusive of Marketing materials, Training & other GTM assets) and insights to ensure you are a fluent advocate of the InMobi Ads story. Develop and demonstrate an intermediate to expert level knowledge of emerging products/features.
- Strong customer and partner planning: Develop and maintain high quality, actionable Customer Plans (where applicable) and Joint Business Plans (where applicable). Demonstrate a deep understanding of customer needs, challenges/concerns and goals/objectives. Develop a cohesive action plan to address those opportunities. Agreed plan with customer. Review quarterly with management. Lead execution of all agreed Account Plan/JBP action items. Ensures follow-through by all participants.
- Collaborative and high-performing account team: Coordinate with Account Manager Head to ensure timely and proactive customer escalations by effectively leveraging internal partner network to resolve account escalations & revenue blockers. Capture feedback and influence solutions internally.
- Continuous business learning and professional growth: Continually strengthen your InMobi Ads and Branding expertise, take personal accountability for your career and personal development; create, update and regularly check in on your career development plan. Complete required and recommended trainings and apply what you learn to further your growth in role and career progression.
What we are looking for:
- Minimum 7–9 years' online media sales / advertising experience required
- Bachelor's degree required; Advanced degree preferred
- Proven track record of exceptional performance, high productivity, communications skills and meeting deadlines
- Demonstrated ability to consistently meet or exceed revenue goals or targets
- Proven ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions
- Effectively navigate through ambiguity and complexities related to client management
- Talented in storytelling and delivering engaging presentations across all levels of leadership
- Ability to navigate customer sales negotiations and technical presentations in person and remotely
- Solid knowledge of the branding industry, native display products, customer's needs, InMobi's strategy and how they work together
- Passion for technology as an enabler for company growth
- Location: Mumbai should be willing to travel
Who are we and What do we do?
InMobi Group’s mission is to power intelligent, mobile-first experiences for enterprises and consumers. Its businesses across advertising, marketing, data and content platforms are shaping consumer experience in a world of connected devices. InMobi Group has been recognized on both the 2018 and 2019 CNBC Disruptor 50 list and as one of Fast Company’s 2018 World’s Most Innovative Companies.
What’s the InMobi family like?
Consistently featured among the “Great Places to Work” in India since 2017, our culture is our true north, enabling us to think big, solve complex challenges and grow with new opportunities. InMobians are passionate and driven, creative and fun-loving, take ownership and are results-focused. We invite you to free yourself, dream big and chase your passion.
What do we promise?
We offer an opportunity to have an immediate impact on the company and our products. The work that you shall do will be mission critical for InMobi and will be critical for optimizing tech operations, working with highly capable and ambitious peer groups. At InMobi, you get food for your body, soul, and mind with daily meals, gym, and yoga classes, cutting-edge training and tools, cocktails at drink cart Thursdays and fun at work on Funky Fridays. We even promise to let you bring your kids and pets to work.
The InMobi Culture
At InMobi, culture isn’t a buzzword; it's an ethos woven by every InMobian, reflecting our diverse backgrounds and experiences.
We thrive on challenges and seize every opportunity for growth. Our core values — thinking big, being passionate, showing accountability, and taking ownership with freedom — guide us in every decision we make.
We believe in nurturing and investing in your development through continuous learning and career progression with our InMobi Live Your Potential program.
InMobi is proud to be an Equal Employment Opportunity employer and is committed to providing reasonable accommodations to qualified individuals with disabilities throughout the hiring process and in the workplace.
Visit https://www.inmobi.com/company/careers to better understand our benefits, values, and more!
Ready to apply?
Apply to InMobi
Support Centre Manager
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Brandtech+ (formerly known as OLIVER+) is a global team of creative thinkers, tech-savvy trendsetters, and production pros specialising in film, CGI, automation, AI, motion design, and digital/print content. We partner with over 300 clients in 40+ countries and counting. Our focus is to connect clients with high-quality solutions, talent and ambitious opportunities worldwide.
As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results.
Role: Support Centre Manager
Location: Mumbai, India
About the role:
We are seeking a highly skilled and hands-on Support Centre Manager to lead our centralized global support function. This role is critical in ensuring smooth operations, governance, and growth of our support centre model, while driving efficiency, scalability, and alignment with business objectives. The Support Centre Manager will support IT and backend operations teams requirement across The Brandtech Group companies, manage stakeholder relationships, and deliver measurable business value through optimized support delivery and cost governance.
The ideal candidate will also bring expertise in leveraging AI and automation to reimagine workflows, enhance productivity, and embed data-driven decision-making into daily operations.
What you will be doing:
Strategic Leadership
- Define, implement, and evolve the global support centre operating model in line with business objectives.
- Embed AI and automation as enablers for scalability, predictive insights, and proactive issue resolution.
- Serve as the central point of contact for regional leadership, ensuring seamless coordination across geographies and functions.
- Drive continuous improvement, operational efficiencies, and scalability of support functions.
Team & Operational Management
- Lead and oversee a global support centre team (150+ team members).
- Ensure effective service delivery across core support areas: IT, HR, Talent, Finance, Operations, Transformation, Data, Technology, and Training.
- Establish governance frameworks, role clarity, and line management accountability for all onboarded resources.
- Monitor and enhance service levels, ensuring 24x7 IT support coverage worldwide.
- Champion automation-first practices to reduce manual dependencies and free up talent for higher-value tasks.
Hiring & Onboarding Process
- Partner with Brandtech+ Talent team to manage end-to-end hiring lifecycle: role calibration, JD development, Greenhouse entry, candidate coordination, and final selection.
- Ensure smooth onboarding, assignment of line managers, and integration into the support centre structure.
- Introduce AI-driven hiring tools and analytics to improve speed and quality of talent acquisition.
Commercials & Billing Governance
- Oversee monthly cross-charge and billing processes, ensuring accuracy, transparency, and compliance with transfer pricing policies.
- Manage changes to cross-charge due to compensation or contractual changes.
- Ensure any potential commercial transactions are tracked and billed accurately.
- Deliver year-on-year overhead reviews, ensuring savings and efficiencies are passed back to business stakeholders.
- Use AI-powered financial forecasting tools to improve predictability and cost optimization.
Stakeholder Management
- Act as a strategic partner to group business stakeholders (department heads across the regions and group agencies), providing benchmarks, cost estimates, and savings opportunities.
- Communicate effectively with senior leadership across global entities to align support functions with business needs.
- Ensure business satisfaction through regular surveys, updates, transparent reporting, and governance forums.
- Use automation and AI-driven dashboards to deliver real-time insights to stakeholders.
Reporting and Forecasting
- Run quarterly business reviews with regions and service lines.
- Provide transparent dashboards on utilization, SLA/OLA compliance, cost-to-serve, savings, and coverage.
- Run quarterly forecasting for support centre function with commercial team.
- Leverage predictive analytics and AI models to proactively address gaps in service delivery or resourcing.
What you need to be great in this role:
- Bachelor’s or Master’s degree in Business Administration, Operations, IT Management, or related field.
- 12+ years of experience in global support/operations management, with at least 5 years in a leadership role.
- Proven experience managing large teams across diverse functions in a global, matrix environment.
- Strong expertise in IT support, backend operations, and cross-functional service delivery.
Req ID: 17049
#LI-AK1 #BTG+
Our values shape everything we do:
Be Ambitious to succeed
Be Imaginative to push the boundaries of what’s possible
Be Inspirational to do groundbreaking work
Be always learning and listening to understand
Be Results-focused to exceed expectations
Be actively pro-inclusive and anti-racist across our community, clients and creations
Brandtech+, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws.
Brandtech+ has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.'
Ready to apply?
Apply to Brandtech+
At IMC our team of Business Partners play an important and strategic role in the development of our employees and leaders. We’re seeking confident, driven, collaborative and effervescent HR Business Partner to join our progressive and growing HR team.
From overseeing HR systems to supporting key initiatives in onboarding, learning and development, and global mobility, you will play a crucial role in enhancing the employee experience and driving organizational success.
We offer genuine Business Partnering roles where success is built on effective 1:1s with managers and employees, through the coaching of individuals and utilization of insights to drive organizational change. In addition to hands on business partnering, the roles are also responsible for the design and delivery of a number of cyclical and ad hoc HR projects. At IMC we employ a broad range of people with varying backgrounds. What they have in common is their superior technical expertise, their extraordinary smarts, their collaborative approach and our HR team pride themselves on having the same mindset.
What you will do:
- Assist the team in maintaining accurate HRIS, payroll data, and related tools associated with HR operations.
- Oversee all stages of employment life cycle, including drafting contracts, onboarding, staff movements, relocations, and terminations.
- Conduct onboarding check-ins for new joiners at 3 weeks, 3 months, and 5 months, with a 5-month manager review.
- Champion organizational culture by driving diversity, equity, and inclusion (DEI) efforts and promoting a sense of belonging.
- Implement strategies to strengthen workplace culture and ensure alignment with company values.
- Leverage HR systems to maintain accurate records and generate insights to support business decisions.
- Collaborate with HR administration to ensure efficient execution of HR processes like payroll updates and compliance.
- Plan and manage L&D sessions as required Collaborate with the HR team and the business representatives to plan and coordinate the Internship program and Trading/Software Engineering onboarding programs, including creation of projects, mentor engagement, training sessions, and feedback delivery.
- Partner with other global IMC offices to facilitate transfers/secondments, including offers, contracts, relocation, and visas. Regularly update HR policies to ensure alignment with best practices and legal changes.
- Participate in final-round interviews to assess the suitability behavioural fit of new talent for the organization.
Who you are:
- A Bachelor’s degree or higher level of education in Human Resources, Business, or a related field.
- 3-5 years’ experience in HR Business Partnering, with a proven track record in improving HR processes and driving employee experience.
- Demonstrated experience in L&D initiatives and employee engagement programs.
- Ability to manage cross-functional teams and collaborate with senior leadership.
- Excellent communication and interpersonal skills, with the ability to influence and advise stakeholders at all levels.
- A proactive and solution-oriented mindset, with a focus on continuous improvement and operational efficiency.
- Highly organized, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
About Us
IMC is a global trading firm powered by a cutting-edge research environment and a world-class technology backbone. Since 1989, we’ve been a stabilizing force in financial markets, providing essential liquidity upon which market participants depend. Across our offices in the US, Europe, Asia Pacific, and India, our talented quant researchers, engineers, traders, and business operations professionals are united by our uniquely collaborative, high-performance culture, and our commitment to giving back. From entering dynamic new markets to embracing disruptive technologies, and from developing an innovative research environment to diversifying our trading strategies, we dare to continuously innovate and collaborate to succeed.
Ready to apply?
Apply to IMC