Manager, Salesforce Operations (L2/L3) – BIS

The Manager, Salesforce Operations is responsible for global run operations, production stability, and service delivery for the Salesforce platform across Sales Cloud, Service Cloud, CPQ, and related integrations and services. This role owns L2/L3 operational support, incident and problem management, change governance, and continuous improvement of the Salesforce ecosystem in a 24x7 global delivery model.

You will lead regional support teams, partner closely with business and technology stakeholders, and ensure Salesforce environments are secure, stable, compliant, and scalable to support Kaseya’s growth.

Key Responsibilities

Global Service Delivery & Operations

• Own end‑to‑end Salesforce production operations across global regions.
• Lead L2/L3 support for Salesforce Sales Cloud, Service Cloud and CPQ
• Ensure adherence to SLAs, incident response, and escalation protocols.
• Act as the primary point of accountability for Salesforce availability, stability, performance, and operational health.

Incident & Problem 

• Lead major incident management, including war‑room coordination and executive‑level communication.
• Drive RCA and preventative actions to reduce recurring production issues.
• Partner with Salesforce Support and third‑party vendors to resolve critical production issues efficiently.

Operational Excellence & Governance

• Standardize operational processes aligned to ITIL best practices.
• Define and manage runbooks, SOPs, monitoring, alerting, and on‑call models.
• Drive continuous improvement in MTTR, incident volume reduction, backlog aging, and operational efficiency.
• Ensure compliance with security, SOX, audit, and regulatory requirements.
• Embed security‑by‑design and least‑privilege principles across Salesforce operations.

Platform & Integration Oversight

• Oversee operational stability for:
  • Salesforce core clouds (Sales, Service,CPQ)
  • Custom Apex, Flows, and automations
• Ensure stable integrations between Salesforce and enterprise systems (e.g., NetSuite, MuleSoft, Snowflake, Data Cloud, marketing and billing platforms).
• Monitor and manage scheduled jobs, integrations, platform events, batch processes, and data synchronization pipelines.

Team Leadership & Vendor Management

• Lead, mentor, and develop a high‑performing Salesforce L2/L3 operations team.
• Manage vendor partners and managed service providers, including performance, quality, and cost accountability.
• Support workforce planning, skill development, and shift coverage strategies across global regions.
• Promote a culture of operational ownership, accountability, and continuous improvement.

Required Skills & Expertise

Salesforce Platform Expertise

• Strong expertise in enterprise‑scale Salesforce operations and support.
• Deep understanding of:
  • Salesforce security model, profiles, permission sets, and sharing
  • Production support, troubleshooting, and RCA
  • Change & release governance in regulated environments
• Experience with Apex, Flows, integrations (REST/SOAP), and middleware platforms.

Experience

• 7+ years of Salesforce platform experience in enterprise environments.
• 3+ years in a people or operations management role (L2/L3 support, engineering, or platform operations).
• 5+ years supporting Salesforce production environments.
• Proven experience working with Salesforce Support and third‑party vendors to resolve production issues.
• Experience producing operational metrics, executive dashboards, and incident reports.

Communications & Leadership

• Excellent written and verbal communication skills.
• Strong stakeholder management and executive presence.
• Ability to lead teams through high‑pressure production incidents.
• Proven mentoring and people‑development capabilities.

Education

• Bachelor’s degree or equivalent in Computer Science, Information Technology, Engineering, or a related field.

Preferred Certifications

• Salesforce Administrator, Advanced Administrator, Platform App Builder, or Architect certifications (preferred, not required).

Smartsheet is looking for a Sr. Compensation Consultant who is customer focused, with compensation expertise. The primary focus for this role will be to influence our competitive global compensation programs to help recruit, retain, and motivate our most valuable resources, our employees.

This position will report to the Sr. Manager of Compensation.

You will:

• Influence the application of the global compensation strategy, design and execution, including, but not limited to job leveling, career-pathing, job architecture development, attraction, retention, reward and recognition, incentive design, communication methods, and education.
• Assist in compensation review cycles including administration and distribution, mentoring, and communication of all compensation programs and guidelines.
• Partner with senior team members to develop new salary ranges in markets that Smartsheet is expanding into.
• Conduct analysis on the effectiveness and competitiveness of existing compensation programs and model potential impact of alternatives.
• Help monitor and interpret relevant pay-related regulations in partnership with HR, Legal, and external advisors.
• Lead proactive consultations with talent acquisition, people business partners and management teams in evaluating jobs and benchmarking new hire and ongoing compensation using market data and internal evaluation.
• Apply AI and automation to improve modeling, scenario planning, pay transparency and scalability.
• Contribute to initiatives that drive business outcomes through an effective compensation strategy, supporting the project lifecycle from problem identification through implementation and change support.
• Build collaborative, cross functional partnerships with client groups to ensure understanding of our compensation philosophy.
• Partner with the Total Rewards department leaders to improve processes and systems. May lead or participate in compensation projects.

You have:

• 5+ years of experience in Compensation analysis or consulting in the technology or software industries.
• Bachelor’s degree preferred.
• Ability to communicate to all levels of management including sensitive information.
• Advanced knowledge of compensation compliance and local laws globally in geographies we operate in.
• Strong analytical, project management, and program development skills.
• Self-motivation to increase knowledge of compensation administration and build relevant skill sets.
• Strong attention to detail and accuracy, with excellent organizational skills.
• Exceptional written and oral communication skills, including formal presentations.
• Advanced level of proficiency using Smartsheet, Microsoft Excel and Google Suite.
• Workday experience preferred.
• Ability to meet deliverables by working independently on day-to-day work and by staying consistent with departmental objectives.
• Capacity to be flexible and adapt to shifting priorities, and be a collaborative team player.
• Flexibility and are open to change and new information; adapts behavior and work methods accordingly.
• Ability to balance time to market with a compelling solution, and make the right trade-offs along the way.

Smartsheet is looking for a Talent Development Partner to provide support to our global team and act as a key representative for our Talent programs in Bengaluru. You will be responsible for bringing our global Talent Development and Talent Management programs to life locally. You will facilitate learning, drive talent processes, and serve as the in-office host for learning events, helping to grow a culture of learning and high-performance. You should feel confident navigating the intersection of learning and AI. 

You will be office-based 3 days a week in Bengaluru and report to the Sr. Manager, Talent Development, based in the US. 

You Will:

• Facilitate live and virtual instructor-led training sessions in partnership with HR and the business.  
• Serve as the on-site point of contact, partnering with local and global teams to adapt and localize Talent program materials, communications, and processes to ensure regional context and cultural nuance.
• Gather feedback, measure outcomes, and propose continuous improvement to learning programs to ensure quality program execution.
• Create or curate learning content and experiences aligned with the objectives of the business, shaping meaningful, scalable learning experiences.
• Understand and communicate the impact of AI on skills, roles, and learning, integrating AI awareness into relevant talent programs.
• Perform other duties as assigned

You Have:

• 2-4 years of relevant experience in talent development, facilitation, or related HR roles.
• Proven ability to deliver engaging, interactive training sessions in-person and virtually.
• Ability to provide occasional coverage outside of normal business hours.
• Comfort with AI-powered tools or platforms, and curiosity to stay ahead of tech trends in Talent Development.
• Familiarity with Google Drive, Docs, and Slides, Udemy, Docebo, Slack, and Zoom or similar programs.
• Ability to manage highly sensitive situations.
• Comfortability with frequent change.
• Must be able to move throughout the office during office hours & be able to move moderate weight equipment.
• Legally eligible to work in India on an ongoing basis

About the role 

The Senior Integration, API & Automation Engineer is a hands-on technical lead role responsible for shaping and executing Rubrik’s enterprise API, integration, and AI‑driven automation strategy.

Broadly, the role will focus on designing, building, and governing secure, scalable APIs and integrations between our core business platforms and third‑party systems (e.g., ERP, HCM, CRM, data platforms), while mentoring engineers and driving best practices across the organization. In addition, this role will help us embed AI capabilities (LLMs, Claude, decisioning services, intelligent workflows) into APIs and business processes to improve reliability, productivity, and insight.

You will work closely with senior business stakeholders, application owners, security, data, and IT teams to define API‑first, AI‑aware integration patterns and standards that deliver robust, secure, real‑time and batch integrations using REST APIs, webhooks, messaging, file‑based interfaces, and AI services.

This role will primarily leverage MuleSoft Anypoint Platform (or similar iPaaS) for API‑led connectivity and sits within the Enterprise Integrations & Intelligent Automations team as a key technical authority.

What you'll do

• Own the API and integration architecture and strategy for assigned domains, defining API‑led patterns (Experience, Process, and System APIs), reference architectures, and standards for how systems integrate across the enterprise.
• Design, build, and evolve RESTful APIs that expose well‑designed resources and operations to internal and external consumers, with clear contracts, documentation, and SLAs.
• Lead implementation of integrations between SaaS and on‑prem applications (e.g., NetSuite, Workday, Salesforce, Snowflake, ServiceNow), Finance, HR, Security, and GTM platforms, ensuring solutions are scalable, secure, resilient, and observable.
• Create data integration strategies for high volumes of data in transit, optimizing for performance, reliability, and cost (e.g., streaming vs. batch, push vs. pull APIs, caching, backoff strategies).
• Define and enforce API governance, including:
• Provide technical leadership to integration and API engineers, including solutioning, design reviews, code reviews, and mentoring of junior and contract engineers.
• Implement and manage REST/SOAP APIs, webhooks, and messaging interfaces from conceptual design through development, performance testing, deployment, and lifecycle management via an API gateway or iPaaS (e.g., MuleSoft Anypoint Platform).
• Architect robust data integrations for both real‑time and scheduled (batch) workloads using APIs, messaging, sFTP, and file‑based exchanges (JSON, XML, CSV), with well‑defined contracts, SLAs, and monitoring.
• Define non‑functional requirements (NFRs) and SLAs for APIs and integrations—availability, latency, throughput, error budgets, RTO/RPO—and ensure designs and implementations meet or exceed them.
• Drive observability and reliability for APIs and integrations by standardizing logging, tracing, metrics, dashboards, and alerting, and by creating operational runbooks for incident response and post‑incident reviews.

AI & Intelligent Automation Responsibilities

• Identify and prioritize AI opportunities within API and integration flows (e.g., data enrichment, anomaly detection, routing, summarization, classification, intent extraction).
• Define safe and governed AI usage within APIs and integrations, including:
• Clear input/output contracts for AI services
• Guardrails (prompt design, validation, constraints)
• Handling of sensitive data (PII/financial/HR data) in prompts and responses
• Monitoring for model performance and drift in production.
• Integrate with AI platforms and services (internal or external), including model APIs, vector stores, and feature stores, using strong API design and security practices.

Stakeholder, Security, and Platform Responsibilities

• Partner with security, compliance, and audit teams to ensure integrations, APIs, and AI services meet security, privacy, and regulatory requirements (e.g., SOX‑sensitive data flows, access control, encryption, audit trails).
• Lead technical discovery and solution design for new API, integration, and AI‑automation initiatives, working with product managers, application owners, and business stakeholders to shape requirements and translate them into well‑defined technical designs.
• Own vendor and platform technical relationships for integration technologies and key SaaS systems; understand vendor APIs and change roadmaps, anticipate the impact of deprecations, and coordinate upgrades and migrations.
• Oversee CI/CD practices for APIs, integrations, and AI services, including branching and release strategies, automated testing (unit, integration, regression), and environment configuration management for Dev/QA/UAT/Prod.
• Champion reuse and standardization by building and curating shared assets such as:
• Generic APIs (e.g., email, JIRA, logging, AI utility services)
• Common connectors and API client libraries
• Templates and integration catalogs
  and ensuring they are adopted broadly.
• Participate in and improve KTLO/on‑call rotations for critical APIs, integrations, and AI services, using incident data to drive structural improvements, technical debt reduction, and increased reliability.
• Communicate clearly with technical and non‑technical audiences, producing architecture diagrams, decision records, and documentation that make complex API, integration, and AI solutions easy to understand, operate, and evolve.

Experience you'll need

• Education & Experience

  • Bachelor’s or Master’s degree in Computer Science, Information Systems, Engineering, or equivalent practical experience.
  • 10+ years of overall software/integration engineering experience, with 8+ years focused on API and enterprise integrations.
  • 4+ years in a senior/lead/architect capacity, owning API and integration designs, patterns, and technical decisions for complex cross‑system and enterprise application solutions.
  • Experience designing and delivering AI‑enabled features or workflows as part of production systems (e.g., integrating with LLM or ML APIs, AI‑based decisioning, or intelligent automation).

Technical Skills – API Engineering

• Deep expertise in RESTful API design and implementation, including:
• Resource modeling, URI design, and standard HTTP methods
• API‑first/contract‑first design (RAML/OpenAPI)
• Pagination, filtering, sorting, and partial responses
• Versioning strategies (URL, header, content negotiation)
• Idempotency and robust error handling patterns.
• Strong experience building secure, resilient, and scalable APIs, including:
• API gateways (e.g., MuleSoft, Apigee, Kong, AWS API Gateway)
• Rate limiting, throttling, caching, and circuit‑breaker patterns
• Timeout, retry, and backoff strategies.
• Solid understanding of webhooks and event‑driven APIs, including subscription management, signature validation, replay protection, and idempotent consumers.
• Hands-on experience with API client development and integration patterns (SDKs, service‑to‑service communication, backend‑for‑frontend, composite APIs).

Technical Skills – Integration & Platforms

• Strong experience with MuleSoft Anypoint Platform (or equivalent iPaaS), including API Manager, Runtime Manager/CloudHub, Anypoint Exchange, and design/deployment best practices.
• Solid understanding of SOAP services, messaging patterns (pub/sub, event‑driven integrations), and when to apply each.
• Proficiency with integration data formats and transformation (JSON, XML, CSV, mapping, enrichment, aggregation, canonical models).
• Strong database and data modeling skills, including SQL and working with relational databases (e.g., Postgres, SQL Server, Oracle) in integration scenarios.
• Experience designing and implementing secure integrations, including:
• OAuth 2.0/OpenID Connect
• API keys and mutual TLS
• Role/permission models and fine‑grained authorization
• Secrets management (e.g., HashiCorp Vault, cloud KMS).
• Hands‑on experience with CI/CD pipelines and Git‑based workflows, including automated testing, static analysis, deployment automation, and environment configuration for API and integration services.
• Demonstrated experience integrating with several of the following: NetSuite, Workday, Salesforce, Snowflake, ServiceNow, Coupa, DocuSign, ChromeRiver, Marketo, identity/IAM platforms, external APIs, and internal APIs.
• Practical experience working with AI/ML or LLM APIs (e.g., OpenAI, Azure OpenAI, Vertex AI, Bedrock, or internal model APIs), including:
• Designing API requests and responses for AI‑backed features
• Prompt engineering and response validation
• Handling rate limits, retries, timeouts, and partial failures within integration flows.
• Familiarity with event‑driven and streaming architectures (e.g., Kafka, EventBridge, Event Hubs) and how to combine them with AI services for near real‑time decisioning and automation.

Soft Skills

• Proven ability to lead without direct authority, influencing cross‑functional teams and driving technical decisions through clarity and data rather than hierarchy.
• Strong architectural thinking and problem‑solving skills, including the ability to decompose complex business processes into robust API, integration, and AI‑enabled designs.
• Excellent communication and documentation skills, comfortable presenting solutions and trade‑offs to engineers, managers, and senior business stakeholders.
• Experience working in agile environments, collaborating closely with product owners, scrum teams, and distributed stakeholders across time zones.
• Bias toward automation, standardization, and continuous improvement, with a pragmatic approach to balancing speed, risk, and long‑term maintainability.

Preferred Qualifications

• Professional MuleSoft certifications (e.g., MuleSoft Certified Integration Architect, MuleSoft Certified Developer) or equivalent certifications from other integration platforms.
• Experience designing and operating public or partner-facing APIs with clear productization (API lifecycle, developer experience, SLAs, and commercial considerations).
• Experience designing and operating integrations in regulated or security‑sensitive environments (e.g., SOX, FedRAMP, customer‑facing APIs) with a strong emphasis on auditability and change control.
• Experience with event‑driven and streaming platforms (e.g., Kafka, AWS EventBridge, Azure Event Hubs) and their role in modern API and integration architectures.
• Exposure to automation/workflow platforms (e.g., Zapier, Workato, low‑code tools) and how they complement enterprise integration layers and AI‑based automation.
• Experience building and maintaining API and integration runbooks, catalogs, and governance processes, and contributing to enterprise architecture forums or design reviews.
• Experience with observability stacks (e.g., Datadog, Splunk, New Relic, OpenTelemetry) for monitoring APIs, integrations, and AI services in production.
• Familiarity with data and AI governance concepts (e.g., data classification, lineage, model governance, responsible AI practices) and how they apply within API, integration, and automation patterns.

Scopely is looking for a Associate People Partner to join our growing team based in Bangalore, to work on a hybrid basis from the hub!

At Scopely, we care deeply about what we do and want to inspire play every day - whether in our work environments alongside our talented colleagues or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.

We make sure our teams have everything they need to create amazing games. The People team manages everything from benefits & employee engagement to professional development opportunities and more!

What You Will Do

The Associate People Partner supports the delivery of core HR operations and programs to ensure a consistent and positive employee experience across one or more divisions. This role is responsible for executing day-to-day people processes across the employee lifecycle, maintaining data accuracy, and serving as a primary point of contact for employees and managers. Working under general direction, the Associate People Partner applies foundational HR knowledge to solve routine problems, partners closely with People Business Partners (PBPs), and collaborates with cross-functional teams to deliver scalable people solutions. This role contributes to operational excellence, compliance, and the effective execution of People initiatives.

Employee Lifecycle Operations

• Coordinate onboarding and orientation to ensure a smooth new hire experience
• Manage employee changes including transfers, promotions, and exits
• Support probation reviews, performance cycles, and employee transitions
• Oversee offboarding processes, including documentation and exit coordination

HR Systems & Data Management

• Maintain accurate employee data in Workday and other HR systems
• Process employee transactions and organizational changes with attention to detail
• Support requisition and hiring workflows in partnership with Talent teams
• Conduct regular data audits and generate standard reports

Employee Support & Compliance

• Serve as the first point of contact for employee and manager HR inquiries
• Provide guidance on policies, processes, and available resources
• Support administration of employee relations (ER) matters and escalate as appropriate
• Ensure adherence to company policies and applicable employment laws
• Maintain strict confidentiality in all employee matters

Program & Project Support

• Partner with PBPs to support execution of performance, talent, and compensation programs
• Assist with engagement survey follow-up actions and tracking
• Support Diversity, Equity & Inclusion (DEI) initiatives and divisional activities
• Contribute to HR communications, documentation, and team deliverables

Cross-Functional Collaboration

• Collaborate with People Team functions (Talent, Experience & Engagement, ER, Mobility, etc.)
• Coordinate with stakeholders to ensure seamless delivery of people programs
• Support divisional needs while contributing to scalable, company-wide initiatives

People Partnership & Advisory

• Act as a trusted first point of contact for employees and managers
• Provide guidance to managers on performance processes, feedback, and goal setting
• Support creation and tracking of development plans (PDPs/PIPs) in partnership with PBPs
• Escalate complex employee relations or performance concerns appropriately
• Assist in conducting exit interviews and sharing insights with HR leadership

What We're Looking For

• Minimum 2+ year of experience in HR, People Operations, or a related field
• Foundational knowledge of HR processes and employee lifecycle management
• Familiarity with HR systems (Workday preferred) and data handling practices
• Basic understanding of employment laws and HR compliance requirements
• Strong organizational and follow-through skills with attention to detail
• Ability to manage multiple priorities and execute routine processes independently
• Clear and effective communication with transparency and professionalism
• Demonstrates sound judgment in handling employee queries and data
• Developing ability to assess when to escalate or redirect requests
• Builds collaborative relationships across teams and functions
• Proactively seeks feedback and continuously improves ways of working

Please ensure that the résumé/CV you attach is written in English.

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that!   We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

This role will have access to sensitive and/or confidential employee or customer personally identifiable information (PII) and/or Company financial information, and therefore will be subject to background checks upon receiving a conditional offer of employment.    

THE ROLE 

As the Employee Engagement Manager for APJ, you will champion Everpure’s culture by designing regional experiences that reinforce Everpure’s culture and values. You will bridge the gap between global strategy and local execution, partnering with HR and cross-functional stakeholders to build a community where every employee can thrive. This role is a catalyst for engagement, transforming organizational values into tangible rituals that define our unique workplace identity.

WHAT YOU’LL DO

• Drive Cultural Connection: Lead the end-to-end execution of regional employee programs and high-impact events at our Bangalore office to strengthen team cohesion and celebrate key milestones.
• Champion New Hire Onboarding Excellence: Facilitate the APJ new hire orientation experience, ensuring every new team member is seamlessly integrated and inspired by Everpure's mission from their first day.
• Translate Data into Action: Analyze global engagement survey results to identify regional trends, providing evidence-based recommendations that improve organizational health and the employee experience.
• Champion the Brand: Support Everpure’s global response strategy and help promote our employer brand on review platforms.
• Manage Strategic Resources: Oversee regional engagement budgets and vendor relationships, ensuring high-quality, cost-effective delivery of initiatives that resonate with a diverse, global workforce.

WHAT YOU BRING

• Program Management & Execution: Proven ability to manage complex, multi-faceted projects and events from concept to completion, with a focus on high-quality delivery and creative problem-solving.
• Strategic Communication & Influence: Exceptional communication skills used to build collaborative relationships with cross-functional stakeholders and clearly articulate employee experience insights to senior leadership.
• Analytical Mindset: Proficiency in interpreting feedback and engagement metrics to measure program success and identify areas for strategic improvement.
• Operational Agility: A proactive mindset with the ability to navigate ambiguity, manage vendor partnerships, and maintain flexibility during peak planning periods to ensure successful event delivery.
• Location: We are primarily an in-office environment and therefore, you will be expected to work from the Bangalore office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

THE ROLE

As the Engineering Manager for the Everpure™ DirectFlash™ Module (DFM) team, you will lead the vision for our proprietary enterprise storage hardware. You won’t just manage a team; you will pioneer the integration of next-generation NAND technologies and drive the media management algorithms that give the Everpure™ Platform its competitive edge in performance and cost. Collaborating across Purity software, hardware, and qualification teams, you will steer the development of the hardware-software interfaces that define the future of flash storage.

WHAT YOU’LL DO

• Strategic Project Leadership: Partner with global program teams to architect firmware project schedules, managing critical dependencies and mitigating risks to ensure the seamless delivery of Everpure™ storage solutions to market.

• Agile Excellence: Orchestrate team sprints and backlog prioritization, fostering a high-velocity development environment that balances rapid feature innovation with rigorous product stability.

• Engineering Process Optimization: Drive continuous improvements in the firmware development lifecycle, implementing advanced CI/CD practices and automated workflows to enhance both engineering productivity and product quality.

• Talent Orchestration: Lead a world-class team of engineers through active performance management, structured 1-on-1 mentorship, and professional development initiatives that align individual growth with Everpure™'s mission.

• Cross-Functional Integration: Serve as the primary technical liaison between firmware, hardware, and system software teams, ensuring that our proprietary media management policies are perfectly tuned for the latest NAND generations.

WHAT YOU BRING

• Embedded & Storage Mastery: Deep technical expertise in the SSD or embedded storage domain, with a sophisticated understanding of the entire data path, NAND media management, and hardware-software interfaces.

• Proven Engineering Leadership: Extensive experience leading technical teams or complex projects, specifically focused on embedded systems and the successful delivery of hardware-integrated software to market.

• Full-Stack Technical Fluency: Proficiency in C/C++ for firmware development and Python for automation, combined with the analytical ability to debug complex issues across the HW/FW boundary.

• Operational Excellence: A strong track record of managing projects through the entire product development cycle (from concept to GA) using Agile methodologies and Continuous Integration.

• Location: We are primarily an in-office environment and therefore, you will be expected to work from the Bangalore office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

About the Team & Role

Rubrik (RBRK), the Security and AI Operations Company, leads at the intersection of data protection, cyber resilience, and enterprise AI acceleration. Our Global Benefits team is dedicated to ensuring Rubrikans are supported through every stage of their journey.

As our India Benefits & AI Operations Intern, you will play a pivotal role in our own AI transformation. Reporting to the Manager of India Benefits, you will bridge the gap between human-centric support and cutting-edge technology. Your mission is to audit, structure, and modernize our benefits data so it can be seamlessly leveraged by AI tools, ensuring our employees get the right answers at the right time.

What You’ll Do

• Build the Foundation: Develop a fully functioning, AI-ready knowledge base for all India benefits (employee-facing) to provide instant, clear support.
• Market Benchmarking: Research and benchmark India benefit trends and competitive offerings to ensure Rubrik’s programs remain market-leading, inclusive, and aligned with our EVP.
• Optimize Internal Ops: Create internal-facing documentation for India and APAC benefits processing to streamline workflows for the Global Benefits team.
• AI Data Auditing: Review and refine existing policy documents to ensure they are structured for high-performance AI tools like NotebookLM or similar LLM platforms.
• Enhance Jira Service Management: Build out and refine knowledge articles within the Jira help desk to improve self-service capabilities.
• Process Automation: Identify and propose opportunities to leverage AI to automate manual benefit administration tasks.
• Cross-Functional Collaboration: Partner with HR Operations and IT to ensure benefits data is accessible, inclusive, and accurate across all internal platforms.

What You’ll Bring

• Academic Focus: Currently pursuing a degree in Human Resources, Business Administration, Data Science, or a related field.
• Technical Curiosity: High tech-fluency with a deep interest in how Generative AI and automation can transform People Operations.
• Communication Excellence: Ability to translate complex benefit policies into simple, accessible, and inclusive language.
• Analytical Mindset: Strong attention to detail with the ability to audit large sets of information and conduct market research.
• Problem-Solving: A proactive approach to identifying manual gaps and proposing digital-first solutions.
• Collaborative Spirit: Comfortable working in a fast-paced, global environment with a focus on team-oriented outcomes.

Nice to Have

• Familiarity with Jira Service Management or similar help desk ticketing systems.
• Basic understanding of India statutory benefits (EPF, ESI, Gratuity).
• Experience with data structuring or competitive research projects.

What You’ll Gain

• Impact: You won't just be "learning"—you will be building the actual infrastructure Rubrik uses to support its employees.
• Growth: Direct mentorship from seasoned benefits leaders with over 15 years of experience in the India market.

Empowerment: The autonomy to experiment with AI tools and shape how we deliver benefits in the AI era.

About the team & role:

• An International Payroll Senior Manager is a high-level strategic leader responsible for the accurate and compliant execution of payroll across multiple global jurisdictions. This role bridges the gap between finance, HR, and legal compliance, ensuring that employees are paid on time and in accordance with local labour laws, tax regulations, and corporate policies.
• We are looking for an International Payroll Senior Manager to join our payroll team. This position involves managing payroll teams for multiple regions. The International Payroll Senior Manager is part of the finance team and will report to the Sr Manager, Global Payroll. In this role, you will work closely with the Accounting, Equity, HR and Benefits teams and the external payroll vendor.

What you’ll do?

Global Strategy & Process Improvement

• Vendor Management: Managing relationships with Global Managed Service Providers and conducting periodic RFPs to ensure cost-effectiveness.
• Systems Integration: Partnering with IT to ensure seamless data flow between HRIS Workday, Etrade, other external 3rd party vendors and the global payroll vendor.

Operational Excellence

• Accuracy & Timeliness: Overseeing the end-to-end payroll cycle for thousands of employees across diverse regions (EMEA and APAC). Ensure accuracy and timeliness of payroll, review off- cycle payroll, ensure timely check processing and review payroll reports.
• Handles escalated field queries and resolves issues in a timely manner.
• Collaborates cross-functionally with HR department for new hire processes, terminations and leaves of absence
• Develop internal controls to ensure the quality and efficiency of all payroll functions and regulatory compliance. Communicate procedures with company leadership and field offices.
• Ensure data accuracy and process integrity
• Anticipate and promptly resolve issues when they arise, address the root cause, and recommend mitigation plans to build business resilience
• Continuously drives improvements, automation, communication, and education to increase quality, improve employee experience, and enable rapid scaling
• Proactively identify, drive, and scale improvements in payroll systems, policies, and processes
• Provide expert advice and execution to achieve business goals related to payroll. Drive payroll projects with cross-functional teams to ensure the projects are set up correctly for payroll compliance, and that the process implemented is sustainable for scaling.
• Implementation and integration skills/knowledge preferred.
• Drive change management and successful adoption of all payroll changes
• Assess and manage issues and risks independently
• Funding & Treasury: Coordinating with the Finance team to ensure international bank accounts are funded, and currency conversions are managed to avoid payment delays.
• Audit Management: Leading internal and external audits, ensuring all payroll records are “audit-ready” at any time.
• Provide mentorship and guidance to payroll team members on their professional development, skill set, customer service skills, technical knowledge and management skills. Setting timelines for developments and mentorship, monitoring and redesigning programs/steps to support team members' growth accordingly.
  

Compliance & Risk Mitigation

• Taxation: Ensuring correct withholding and reporting for social security, income tax, and local statutory benefits (e.g., 13th-month pay, meal vouchers).
• Mobility Payroll: Managing complex payroll scenarios for expatriates, “digital nomads,” and employees on shadow payrolls.
• Legislative Monitoring: Staying ahead of changing labour laws in various countries to prevent penalties or legal disputes.

Experience you'll need:

• Experience: 12–15+ years in payroll, with at least 5 years specifically in a multinational environment
• Education: Bachelor’s degree in accounting, Finance, or HR. CPP (Certified Payroll Professional) is a plus.
• Hands-on experience with different Payroll, Time and Attendance, Human Resources Information Systems, and Payroll Service Providers preferred
• Workday HCM knowledge is required.
• Excellent project management and organisational skills, including the ability to manage effectively numerous concurrent projects and tasks in a fast-paced and rapidly growing environment
• Excellent written and oral communications, including education and change management
• Excellent analytical and decision-making abilities
• Demonstrated ability to support operations
• Demonstrated ability to design and proactively improve operational processes
• Demonstrated delivery of results through influence and cross-functional collaboration
• A self-starter who will take the initiative to lead and drive Payroll without constant direction

Datadog is seeking a Manager, Sales Engineering to join our high-growth organization and world-class pre-sales team. You will manage a team of talented Sales Engineers to help qualify and close opportunities and coach the team on their approach to providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). This is a hands-on management role where you will take an active technical role in your region supporting customer facing activities and engagements for key accounts.  You will also enable and nurture strong partnership between the SE team and other organizations within Datadog.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do: 

• Partner with the Sales Team to articulate the overall Datadog value proposition, vision and strategy to customers.
• Manage a team of individual contributors, working to expand usage of Datadog in customer accounts
• Manage resource allocation of your team and ensure their maximum productivity and engagement.
• Assist recruiting efforts to find and hire top talent within your region. Mentor/coach new hires during on-boarding to ensure proper ramping of skills and capabilities
• Ensure that your team is enabled to support all required Datadog solutions along with key technical and soft skills
• Develop a close working relationship with Product Management, Support, and Enablement to ensure continuity between pre and post sales activities
• Deliver performance reviews along with collaborating on and executing individual development plans

Who You Are:

• Experienced with 1-3+ years in a Sales Engineering team lead or mentorship role and 3+ years in a Sales Engineering or other equivalent client facing role
• Coachable, with a strong desire to improve and grow as a professional and a demonstrated ability to navigate through change
• Proven in your ability to grow and develop a team 
• Experienced in recruiting both individual contributors and front line leaders
• Knowledgeable in current infrastructure and monitoring solutions and technologies
• Able to build and execute an evaluation plan with a customer and mentor others on how to do so
• Someone with strong written and oral communication skills. This role requires an ability to understand and articulate both the business benefits (value proposition) and technical advantages of our offering while also coaching others how to do so
• Able to think strategically and creatively about a wide variety of challenges

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth: 

• Best-in-class onboarding.
• Generous global benefits, including fitness subsidy, home office benefits and mental health support.
• India-specific benefits, including medical insurance for employees + dependents and health check-ups.
• Family-specific benefits, including parental leave, child care subsidy and family-formation benefits
• Intra-departmental mentor and buddy programme for in-house networking.
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP).
• Continuous professional development, product training, and career pathing.
• An inclusive company culture, with opportunities to join our Community Guilds and Inclusion Talks.

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

As a Manager, Commercial Sales, you will provide strategy, mentorship, and guidance for a team of Commercial Account Executives. This role impacts one of the largest lines of business in the company, ultimately bringing a proven product to a multi-billion dollar market.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

 What You’ll Do:

• Lead, Mentor and Motivate your team to exceed sales objectives
• Develop and maintain accurate team forecasts
• Hire, oversee, and train a team of Account Executives
• Drive lead generation, high activity standards, and pipeline management
• Facilitate the ramp up for all new team members, coaching them to success
• Monitor the sales funnel from prospect to close and create metrics to improve performance

Who You Are:

• Experienced in Commercial (high-tech/SMB/Mid Market) direct sales
• Familiar with SaaS/Cloud and Salesforce 
• Able to accurately forecast team performance 
• Passionate about coaching, mentorship, and team management
• Motivated by helping people grow with a desire to continue learning
• A self-starter who thrives in a high-growth, rapidly changing marketplace
• Proven in overseeing an outbound sales team in all areas of the sales cycle
• Able to be based out of Bangalore, India 

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on performance
• Opportunity for Presidents Club
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

As a Manager, Mid-Market Sales, you will provide strategy, mentorship, and guidance for a team of Mid-Market Account Executives. This role impacts one of the largest lines of business in the company, ultimately bringing a proven product to a multi-billion dollar market and selling into companies from 1,000 to 5,000 employees.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Motivate your team to exceed objectives
• Develop and maintain accurate team forecasts
• Hire, oversee, and train a team of Mid-Market Account Executives
• Drive lead generation, high activity standards, and pipeline management
• Facilitate the ramp up for all new team members, coaching them to success
• Monitor the sales funnel from prospect to close and create metrics to improve performance

Who You Are:

• Experienced in tech industry direct sales
• Familiar with SaaS/Cloud and Salesforce 
• Able to accurately forecast team performance 
• Passionate about coaching, mentorship, and team management
• Motivated by helping people grow with a desire to continue learning
• A self-starter who thrives in a high-growth, rapidly changing marketplace
• Proven in overseeing an outbound sales team in all areas of the sales cycle

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on performance
• Opportunity for Presidents Club
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

As a Manager, Sales Development, you will hire, mentor, develop, and grow a team of Sales Development Representatives. This role impacts one of the largest lines of business in the company through prospect generation and sales pipeline volume, and contributes to molding the future Account Executives and leaders of our sales organization. 

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. 

What You’ll Do: 

• Hire, oversee, and train a team of Sales Development Representatives (SDR)
• Facilitate the ramp up for all new team members, teaching them how to assess company needs, cater strategically to each prospect, and handle potential objections
• Motivate your team to exceed objectives through coaching, regular broadcast of results, and creative incentives to meet all goals
• Provide growth opportunities for SDRs to develop into full-cycle sales representatives
• Develop and maintain accurate team forecasts for the senior leadership team

Who You Are: 

• Experienced in hi-tech direct sales
• Motivated by helping people grow
• Familiar with SaaS/Cloud and Salesforce 
• Proven in your written and verbal communication
• Passionate about coaching, mentorship, and team management
• Able to work cross-functionally, leveraging your organizational and time management expertise

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply.

Benefits and Growth:

• High income earning opportunities based on performance
• Opportunity for Presidents Club
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing 
• Sales training in MEDDIC and Command of the Message 
• Intra-departmental mentor and buddy program for in-house networking 
• An inclusive company culture, opportunity to join our Community Guilds
• Generous global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Senior Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You’ll lead onboarding, adoption, and optimization; proactively identify churn risk, migrations, and upsell opportunities; and apply deep disaster recovery and resilience (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value.

What You’ll Do

• Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels.
• Identify migration opportunities; analyze usage and environment; conduct success planning and strategy sessions; align business outcomes with product adoption.
• Conduct assessments; build protection plans; recommend software products and architectures across the Veeam Data Platform.
• Run recovery simulations; apply the Veeam Data Resilience Maturity Model (DRMM) to track and report resilience posture; deliver quarterly resilience reports.
• Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.
• Build business cases; define TCO; articulate value propositions for expansion; schedule checkpoint reviews with stakeholders.
• Engage CISO/CIO stakeholders with clear risk, status, and opportunity updates; support context for executive discussions and roadmap alignment.
• Collaborate on marketing-informed campaigns and plays to drive adoption and expansion.
• Operate with a long-term account assignment model tied to ARR and growth potential, typically covering 5–50 Enterprise and Commercial-Named accounts with $100K+ ARR.
• Own the technical success plan and adoption roadmap; influence pricing, commercial terms, and renewal terms in partnership with Sales and CS leadership.

What You’ll Bring

• 5+ years in customer-facing engineering roles focused on data backup and recovery (e.g., Technical Consulting, Pre-Sales SE, Technical Account Manager); this is a mid-level role.
• Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices.
• Strong experience designing and executing protection plans, migrations, and recovery simulations; familiarity with Veeam platform capabilities is a plus.
• VMCE certification required (may be completed post-hire within an agreed timeframe).
• Preferred industry certifications: AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions Architect Expert
• Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.
• Executive stakeholder engagement skills (CISO/CIO) with the ability to synthesize technical, business, and risk signals into clear recommendations.
• Excellent communication, cross-functional collaboration, and stakeholder management skills.

What You’ll Get 

• 18 paid vacation days, plus three global VeeaMe Days for self-care and 24 volunteer hours annually 
• Private medical coverage for you and up to four dependents 
• Life, accident, and disability insurance with enhanced coverage 
• Wellbeing allowance for physical and mental wellness 
• Free confidential counselling and coaching via Employee Assistance Programme (EAP)
• Meal, fuel, and transportation benefits based on work arrangement 
• Daycare reimbursement and safe cab facility for eligible employees 
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program 

#LI-TR1

An overview of this role

As a Staff Program Manager within GitLab's Enterprise Technology organization, you will lead the planning, execution, and delivery of complex, cross-functional technology programs that advance our enterprise IT strategy. You'll serve as a trusted advisor and program execution partner to IT leadership, translating strategic objectives into structured roadmaps and measurable outcomes. This is a highly visible role that requires both technical fluency and business acumen, with the ability to navigate ambiguity, align diverse stakeholders, and drive decisions across teams.

You will operate at the intersection of IT, Finance, Legal, Product, and Business operations, bringing structure and clarity to programs that span multiple domains and functions. Whether standing up new capabilities, improving governance practices, or scaling operational processes, you will be the connective tissue that keeps programs moving, risks surfaced, and stakeholders informed.

What you'll do

• Own end-to-end program management for large-scale or high-complexity Enterprise Technology & AI initiatives, including scope definition, roadmap development, resource planning, and delivery tracking
• Define and communicate clear success metrics for each program, reporting status and risk to Enterprise Technology & AI leadership on a regular cadence, and escalating issues with recommended paths forward
• Partner with business and technology stakeholders to develop a deep understanding of underlying problems, desired outcomes, and solution trade-offs
• Drive cross-functional alignment by facilitating decision-making, resolving dependencies, and maintaining momentum across distributed teams
• Recommend and implement improvements to program governance frameworks, intake processes, and ways of working across the CIO org
• Translate complex technical and business requirements into clear, actionable work plans accessible to both technical and non-technical audiences
• Anticipate risks and interdependencies across the portfolio, proactively mitigating blockers before they impact delivery
• Model GitLab values and remote work best practices, contributing to a high-trust, async-first team culture

What you'll bring

• 8+ years of program management experience, with a strong track record delivering large, cross-functional Enterprise Technology & AI programs
• Demonstrated ability to simplify complex processes and build structured approaches to ambiguous problems
• Experience influencing without authority, earning trust with senior stakeholders, and driving alignment across functions, including Finance, Legal, Sales, and Product
• Comfortable operating at both a strategic level and in the details, switching between executive communication and hands-on program execution as needed
• Strong written and verbal communication skills, with experience presenting program status, risks, and recommendations to ETA leadership and Executive audiences
• Familiarity with Enterprise IT domains such as business systems, data, AI, security, infrastructure, or enterprise architecture (depth in one or more areas preferred)
• Proficiency with program and project management tools and methodologies (Agile, Scrum, SAFe, or similar); PMP, CSM, or equivalent certification is a plus
• Experience working in a remote, globally distributed environment with a bias toward async collaboration and clear documentation

About the team

The CIO Enterprise Technology & AI team is GitLab's central engine for improving the systems, data, and AI capabilities that support how we run the business. The team designs and operates enterprise applications, data platforms, corporate IT services, and AI-enabled workflows that help our globally distributed GitLab team members work effectively and securely.

You'll join a team that partners closely with Finance, Sales, Marketing, People, Product, and Security to turn business strategy into scalable, reliable technology solutions. The work is broad, visible, and deeply cross-functional, which makes strong program leadership essential. In this role, you'll help teams stay aligned, make progress across complex initiatives, and bring transparency to how strategic work gets delivered across the organization.

POSITION SUMMARY

We’re looking for an Sr People & Culture Manager, APAC to join our People Partnering team, representing the needs of our APAC region. While based in Bengaluru, India, this role has regional responsibility, including People Partnership & Operations for our Bangkok, Thailand site. You’ll provide strategic People partnership to APAC country site leads and regional leaders, translating People strategy and leadership values into locally relevant, scalable solutions. This position will be a hybrid role based in our Bengaluru office, with at least 2 days on-site as part of our expanding site. EarnIn provides excellent benefits for our employees, including healthcare, internet/cell phone reimbursement, a learning and development stipend, and potential opportunities to travel to our Mountain View HQ. Our salary ranges are determined by role, level, and location.

WHAT YOU'LL DO 

People Partnership & Operations (APAC)

• Serve as a core member of the People Partnering team, representing APAC priorities in global People discussions.
• Provide strategic People partnership to APAC country site leads, advising on organization design, leadership effectiveness, talent planning, and employee experience.
• Hold end-to-end ownership of People Operations and Programs for the Bangkok, Thailand site.
• Translate global People strategy, policies, and leadership values into effective regional practices.

Leadership Development & Coaching

• Coach and support managers across APAC.
• Deliver leadership development and manager enablement aligned with EarnIn’s leadership values.
• Facilitate group training sessions and leadership forums.
• Own key talent planning initiatives for the Thailand site.

Employee Experience, Data & Compliance

• Serve as a trusted advisor to employees and managers.
• Use People data and insights to inform decisions and improve engagement.
• Ensure compliance with local labor laws and policies in both Thailand and India.
• Support compensation and benefits administration and partner closely with global People Operations and Total Rewards teams.

WHAT WE'RE LOOKING FOR 

• Bachelor’s degree or equivalent practical experience.
• 7+ years of People & Culture / HR experience in a multinational environment.
• Strong working knowledge of labor laws in India and Thailand.
• Proven experience coaching managers and partnering with senior leaders.
• Comfortable operating in a globally distributed, async-first environment.
• Passion for building inclusive, values-aligned workplace cultures.
• Excellent communication and interpersonal skills to build trusting relationships with local leaders.
• Proven ability to work independently and manage multiple priorities.
• Experience with data analysis and people-related metrics.
• Passion for creating a positive and inclusive workplace culture.

#LI-Hybrid

About The Role:

As a People Partner, you will be at the heart of our HR organization, providing high-touch, regional support across a range of employee lifecycle activities. Your mission is to create a seamless and positive experience for employees and managers, acting as a trusted partner for local HR delivery, manager enablement, employee engagement, HR policy interpretation and implementation, and coordination or driving of key HR processes for the region. You will collaborate closely with the HR Business Partner team and HR Centers of Excellence (COEs) to ensure consistent and business-aligned HR support.

 
What you’ll be spending your time on:

• Manager Enablement:
  • Empower managers with the knowledge and tools they need to handle day-to-day HR questions and navigate employee lifecycle events confidently.
  • Coach managers to effectively manage employee needs, engagement and performance discussions.
  • Provide HR consultation & support and address their HR needs across a complex and diverse employment landscape
  • Provides people analytics and HR data to managers to support decisions and proactively flag risks

• Employee Experience & Support:
• Be the first point of contact for employees and managers in your region, offering timely and insightful guidance on HR policies, processes, and employee relations matters.
• Foster a welcoming and supportive environment where employees and managers feel valued and heard.
• Deliver best-in-class employee experience and HR solutions. 

• HR Program Delivery:
  • Execute the regional roll-out of core HR programs, including performance management, compensation review/comp planning, and engagement surveys.
  • Ensure strong employee understanding and enthusiastic adoption of these programs.

• Employee Relations:
  • Conduct initial investigations into employee concerns with empathy and professionalism.
  • Collaborate with the HRBP team to address more complex cases as needed.

• Regional Insights:
  • Implement HR policies and procedures aligning with local employment law or statutory/regulatory requirement (e.g Employee Handbook, or local HR policies required by the law).
  • Drive regional and country level HR and labor compliance programs / projects whilst collaborating with cross functional teams and key stakeholders.
  • Keep abreast of the market and regulatory trends, and take necessary HR actions to adhere to regulatory and employment law requirements.
  • Share valuable observations and themes from the employee experience with HRBPs to inform organizational health discussions.
  • Provide actionable HR insights that drive positive changes within the organization.

• Operational Excellence:
  • Streamline the processing of employee lifecycle transactions, such as onboarding, offboarding, probation management and leaves of absence.
  • Ensure positive employee experience through accountable and audited HR processes.
  • Identify and implement continuous improvement opportunities to enhance HR operations.
  • Make recommendations for process improvement and present solutions.

• Culture & Engagement:
  • Support local employee engagement activities and act as a culture ambassador, reinforcing our ways of working and employee value propositions.
  • Champion a positive and inclusive workplace culture that aligns with our core values.

Role requirements:

• Capability to execute plans that align with the organization and People Partner’s goals.
• Exceptional organizational skills with the ability to juggle multiple tasks and prioritize effectively.
• A proactive mindset of "Do It, Own It" - take the initiative to solve issues and deliver on commitments.
• Aptitude for identifying opportunities for “Continuous Improvements” and implementing best practices to achieve operational excellence.
• Solid employment knowledge of local labor laws and HR best practices.
• Confidence in handling sensitive employee situations with empathy and sound judgment.
• Comfort working in a matrixed, global environment.
• Strong communication and interpersonal skills to effectively communicate with employees and managers at multiple levels with the ability to flex and adapt with business needs.
• Ability to analyze data, identify problems, and offer HR solutions to business challenges.
• Strong business acumen with excellent influencing skills both onsite and remotely.
• More than 3 years of HR experience in a generalist HR role or equivalent practical experience.
• Familiar working in a “roll up your sleeves” environment that is rapidly scaling globally.
• Skilled with modern HR solutions and services, digitally savvy and be able to apply insights from HR data, HR analytics into practice.
• Excellent verbal and written skills in English.
• Strong working knowledge of MS office and various HR systems

Why join us?:

• Be part of a forward-thinking company that values your contributions and supports your professional growth.
• Work in a collaborative and inclusive environment where your ideas and insights are valued.
• Enjoy opportunities for continuous learning and development.
• Make a meaningful impact on the employee and manager experience and contribute to our company's success.
• If you are passionate about HR, thrive in a dynamic environment, and are ready to take on a challenging and rewarding role, we would love to hear from you!

 Apply Now to join our team and help us create an exceptional workplace for all employees.

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!

At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.

Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. 

Read our blog to learn more.

About the role...

As a Group Product Manager, you’ll be a key product leader in the Growth Area. The Growth Area is responsible for growing Duolingo’s user base by making our app so fun, delightful, and effective that our learners stick around, make real progress, and tell their friends all about Duolingo!

🧠 You will...

• Define the product strategy to make Duolingo a daily habit for millions of learners in India and the Asian Pacific region
• Identify and execute on product opportunities in partnership with engineering, design, marketing, strategy, localization, and other functions
• Drive product features through their entire creative cycle: ideation, specification, experimentation, analysis, launch, and iteration
• Surface insights from quantitative and qualitative data to inform product decisions and champion Indian and APAC learners
• Communicate with global teams across time zones
• Lead and grow a product team

✅ You have...

• A track record of driving impact as an individual contributor on a consumer product team
• Experience leading and growing small teams of product managers
• High autonomy, resourcefulness, and creativity
• Excellent spoken and written communication skills
• Strong data, design, and product sense
• A desire to make the world a better place through technology and education

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!

At Duolingo, you’ll join a team that cares about finding innovative solutions to complex technical problems, running countless experiments (300+ at a time!) with our massive user base to make data-driven decisions, and educating our users and employees alike. You’ll have limitless learning opportunities, mentorship and collaboration with world-class minds, and a variety of projects with large scopes — while doing work that’s both fun and meaningful. 

Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world.

About the role...

We’re looking for a Senior Software Engineer (Android) to join the India Growth team. Your role will be to rapidly expand our user base in India by delivering product features. This position offers a unique opportunity to shape growth strategies, identify and resolve retention and engagement problems for our learners in India who are mainly learning English. Join us to make a significant impact on Duolingo’s key business metric DAU in one of our most important markets.

🧠  You will...

• Quickly develop and maintain native Android application features in Kotlin
• Collaborate on software projects with product manager
• Perform experiment analysis on features and find opportunities for optimization

✅  You have...

• A minimum of 5 years of programming experience building reactive Android apps in Kotlin
• Experience in developing world-class apps with stability, performance, and scalability in mind
• The ability to communicate technical issues effectively to technical and non-technical stakeholders
• A desire to make the world a better place through technology and education
• Ability to apply user insights, data, and statistical analyses to inform decisions
• A Bachelor’s degree in Computer Science or a related technical field
• Ability to work from or relocate to Bangalore, India.

HR Specialist

About: PhonePe (phonepe.com) is the leader in UPI based payments in India with a market share of more than 45%. Our goal is to make payments so easy, secure, and universally accepted that people never feel the need to carry cash or cards again. We already are witnessing the mobile revolution, which has changed the way we manage our money on the go. We see ourselves leading this change, through technology and dogged customer centricity. PhonePe went live in 2016 and today, we have 500+ million registered users - the first internet Indian company to do this and 35+ million merchants live on our platform.

Job Objective:

The role will develop and execute on the HR operations for the business by working closely with stakeholders in the region.

Responsibilities:
Talent Acquisition & Onboarding:
● To ensure workforce requirements are in sync with annual operating plan and organization & operating structure from a perspective of layers, spans, etc.
● Work with talent acquisition partner to identify different available avenues for sourcing of right talent.
● Review profiles, interview candidates and roll out offers with talent acquisition

Talent Management:

● To execute the performance management process with regular touch bases and final evaluation as per the decided timelines, for the assigned region
● Facilitate discussions of low performers with their managers and ensure creation of performance improvement plan; Track achievement and take appropriate action in case of no visible increase in performance level
● Drive organization health & manager connect surveys, as and when conducted, and ensure maximum coverage for the assigned region.

Business Partnering:

● Maintain strong individual connect and regular touch points with all employees from the assigned business groups
● Solve for front-line attrition by doing attrition analysis and taking corrective action
● Regular visit to sales offices in the regions and interact with the employees.
● Attend sales review meetings and market visits
● Own and interpret HR policy for the organization and resolve issues quickly and effectively. Address all employee queries and provide help/ support within decided timelines

Capabilities & Requirements:

● MBA - HR with working experience of 1-4 years
● Exposure to start up environment is an added advantage
● Understanding of HR concepts and evolving HR practices
● Strong on execution rigour for completing tasks with high ownership

The Service Delivery Manager (SDM) delivers an end-to-end customer experience across both NOC and Helpdesk, combining service governance, relationship management, and proactive success planning to drive outcomes, reliability, and long-term partnership growth.

You serve as the primary operational contact for service health, escalations, adoption, retention, and customer success outcomes.

KEY RESPONSIBILITIES

1. Customer Success & Relationship Management

• Own customer satisfaction, retention, and value realization.
• Lead Monthly/Quarterly service reviews with MSP owners/CIOs and decision-makers.
• Drive proactive communication, sentiment tracking, and expectation alignment.
• Identify upsell/cross-sell opportunities with the Account Manager.
• Own churn prevention and risk management; maintain RAG account health.

2. Unified Service Delivery Ownership (NOC + Helpdesk)

• Own end-to-end delivery across Helpdesk and NOC, from request/alert through resolution and post-incident follow-up.
• Maintain ticket/incident lifecycle health: response times, communication quality, escalation accuracy, and resolution effectiveness.
• Ensure performance to SLAs/SLOs and key KPIs (e.g., FCR, TTR, SLA adherence) across both service lines.
• Govern monitoring and operations (alert triage, patching, backup, AV/AM) and ensure Helpdesk queue hygiene and productivity.
• Track trends via unified dashboards (ticket flow, incidents, alert volumes, patch/backup health); validate tooling/RMM performance and surface systemic risks.
• Partner with Helpdesk leadership and NOC engineering on RCA, critical-incident communications, corrective actions, and continuous improvement.

3. Unified Operational Governance

• Run unified operating cadences across Helpdesk + NOC.
• Own escalation governance: tracking, RCA follow-through, and customer communications.
• Maintain CRM/SFDC data accuracy and integrity.
• Ensure compliance with contractual SLAs/SLOs and KPIs.
• Lead cross-functional escalations with Engineering, Deployment, AM, Billing, Sales, and Support.

4. Onboarding & Adoption

• Own onboarding for new unified (NOC + Helpdesk) customers.
• Ensure a smooth handoff from Sales to Delivery.
• Validate prerequisites (RMM access, credentials, documentation, and KB alignment).
• Enable customers on how to engage Helpdesk/NOC effectively (channels, expectations, escalation paths).
• Track onboarding milestones, adoption, and outcomes.

5. Reporting & Analytics

• Deliver monthly performance reporting across both service lines.
• Summarize service quality, incident trends, compliance, RCA themes, and usage analytics.
• Present KPI dashboards and prioritized improvement opportunities.
• Partner with data/BI resources to improve operational insights.

REQUIRED SKILLS & EXPERIENCE

Technical Skills

• Monitoring/RMM: Datto RMM, VSA, VSA X
• Ticketing/PSA: Autotask, Salesforce, PSAs
• Working knowledge of patching, backup, AV/AM, servers/workstations, and networking
• Incident lifecycle and major-incident management fundamentals
• Basic OS/network/endpoint troubleshooting
• Excel and Power BI reporting

Customer Success Skills

• Executive stakeholder management (Owner/C-level)
• Renewal and retention ownership
• Clear executive communication
• Data-driven storytelling
• Contract and value alignment

Professional Skills

• Analytical, structured problem-solving
• Excellent written and verbal communication
• High accountability and ownership
• Manage multiple customers in parallel
• Cross-functional collaboration

Experience

• 0–5 years in service delivery, customer success, or managed services
• Hands-on exposure to both Helpdesk and NOC workflows
• MSP/IT services background preferred
• Experience managing high-value accounts

SUCCESS METRICS

• Renewals/retention
• Compliance KPIs and SLA/SLO adherence
• CSAT/NPS targets
• Kaseya production adoption opportunities
• Service-review cadence compliance

About the Role:

The HR Operations Manager role is an IC and hybrid position that delivers both operational HR support and HRIS systems administration within ABBYY’s global People Shared Services team. The role provides employee and manager support, ensures consistent application of People policies across assigned regions, and contributes to efficient, compliant employee lifecycle processes.

In parallel, this position supports the configuration, optimization, and maintenance of our core People systems, HiBob (HRIS) and Greenhouse (ATS), and plays a key role in maintaining data accuracy, improving workflows, and enabling reliable People data reporting.

This role is ideal for someone who enjoys solving problems, improving processes, and working at the intersection of People Operations and HR technology in a global, fast-paced environment.

Job Responsibilities:

People Operations Support

• Provide regional People Operations support for an assigned geography within the global People Shared Services team.
• Ensure global People policies and workflows are applied appropriately within the region, accounting for local compliance requirements.
• Respond to employee and manager inquiries through our case management system (AskABBYY), meeting all SLAs with timely, accurate, and high-quality support.
• Process global HR lifecycle transactions, including onboarding, job changes, compensation adjustments, leaves, and offboarding.
• Maintain employee data in our People systems of record through validation, updates, and reconciliations.
• Partner cross-functionally to ensure coordinated employee lifecycle support.

HRIS and ATS Systems Administration (HiBob and Greenhouse)

• Support configuration and ongoing management of HiBob (HRIS) and Greenhouse (ATS), including workflows, permissions, automations, custom fields, templates, and lifecycle processes.
• Translate business requirements into technical system changes, implementing enhancements and new features as needed.
• Troubleshoot system issues and partner with internal teams or vendors to resolve them.
• Serve as a knowledgeable resource on system functionality, best practices, and platform capabilities.

Data Quality, Reporting & Analytics

• Ensure accuracy and integrity of employee data across all People systems.
• Conduct data audits and reconciliations and resolve discrepancies.
• Support the creation and maintenance of scheduled and ad hoc People data reports and dashboards.
• Address data integration issues between People systems and downstream systems such as payroll, IT, or Finance tools.

Process & Documentation Support

• Create and maintain SOPs, workflows, system documentation, and user guides.
• Document system configurations and data processes to ensure clarity and consistency.
• Identify opportunities for process improvement, automation, and standardization across regions.
• Ensure all documentation reflects current policies, systems, and operational practices.

Job Requirements:

• 6+ years of experience in People Operations, HR Operations, HRIS administration, or a similar hybrid role.
• Experience with HiBob (or another modern HRIS) and Greenhouse strongly preferred.
• Solid understanding of HR processes and the employee lifecycle.
• Experience supporting global or multi-country populations.
• Strong analytical skills, including reporting or data interpretation experience.
• High level of accuracy and attention to detail.
• Ability to translate business needs into system or operational requirements.
• Strong customer service orientation and ability to provide timely, helpful support.
• Effective communication and cross-functional collaboration skills.

Here are some of our local benefits:

• Comprehensive medical, accidental, and life insurance
• Weekly wellness sessions to support your physical and mental well-being
• A generous paid time off policy

#LI-MM1

Role Overview

We are seeking a data-driven and detail-oriented Compensation Analyst to join our Total Rewards team in Bengaluru. In this role, you will be instrumental in ensuring our pay practices remain competitive, equitable, and aligned with our global growth strategy. You will serve as a subject matter expert on market trends, job architecture, and the execution of our annual rewards cycle.

Key Responsibilities

• Market Intelligence: Lead the end-to-end participation in global salary surveys (e.g., Aon Radford, Mercer, WTW). This includes data mapping, submission, and analyzing results to identify market movement.
• Salary Range Development: Design and maintain competitive salary structures and pay grades. You will use market data to build and refresh ranges that support our hiring and retention goals.
• Job Architecture: Support the maintenance of our global job catalog. You will evaluate new and existing roles, ensuring they are leveled correctly within our internal framework.
• Annual Cycle Management: Act as a core contributor to the year-end Base Salary, Bonus, and Equity planning process. This includes preparing manager workbooks, auditing recommendations, and ensuring budget compliance.
• Data Analytics: Create and maintain complex compensation models. You will provide "what-if" cost analyses for leadership to support headcount planning and pay-for-performance initiatives.
• Collaboration: Partner with HR Business Partners and Talent Acquisition on compensation-related matters, including offer and promotion recommendations.

Required Skills & Qualifications

• Education: Bachelor’s degree in Human Resources, Finance, Mathematics, or a related field.
• Experience: 2–3 years of dedicated experience in Compensation or People Analytics, preferably within a fast-paced technology sector or global shared-services environment. Knowledge of compensation principles, market pricing, and salary structures.
• Technical Savvy: Expert-level proficiency in Microsoft Excel and Google Sheets. You must be comfortable managing large datasets using advanced formulas, Pivot Tables, and XLOOKUPs.
• HRIS Systems: Proficiency with HRIS platforms such as ADP, Workday, Dayforce, or UKG. Experience with ADP is specifically advantageous as we navigate our current infrastructure.
• Analytical Mindset: Ability to translate raw data into actionable insights and present findings clearly to stakeholders.

High Integrity: Proven ability to maintain strict confidentiality and accuracy when handling sensitive employee payroll and equity data.

#LI-Hybrid

Position Summary

The Business Process Manager (BPM) supports enterprise-wide process and systems transformation across GTM, Finance, Operations, Partner, and Support functions. This role acts as a bridge between business stakeholders and the Business Systems Group (BSG), driving alignment, resolving requirements, and enabling scalable process improvements.

The BPM leads discovery, defines business requirements, and drives execution through UAT, training, and change management. The role focuses on designing “To-Be” processes, improving process architecture, and ensuring successful adoption across functions.

Key Responsibilities

1. Business Process Design & Analysis

• Maintain and evolve end-to-end business process architecture aligned with enterprise goals

• Conduct gap analysis between “As-Is” and “To-Be” processes

• Design scalable processes across Record-to-Report, Procure-to-Pay, Billing, Subscription Management, Revenue Recognition, and Renewals

• Gather, translate, and validate business requirements with cross-functional stakeholders

• Document UX and ensure alignment with system capabilities and data strategies

2. Automation & Continuous Improvement

• Drive automation initiatives with BSG using Salesforce, NetSuite, Tableau, and other tools

• Identify improvement opportunities using data and defined KPIs

• Implement user-centric, scalable process enhancements with minimal customization

• Introduce best practices and industry standards into process improvements

3. Program & Change Management

• Lead cross-functional programs ensuring timely delivery and risk mitigation

• Manage UAT planning and execution

• Drive change management, training, and user enablement

• Maintain centralized documentation and ensure continuous improvement through feedback

4. Additional Responsibilities

• Support ongoing process improvement initiatives

• Contribute to professional development and knowledge sharing

Supportive Functions

Technology & Tools

• Evaluate and recommend tools to improve business processes

• Support implementation of technology aligned with business goals

Qualifications & Competencies

• Strong integrity, analytical thinking, and adaptability

• Innovative problem-solving and stakeholder influencing skills

• Ability to work independently under pressure and meet deadlines

• Strong organizational, decision-making, and multitasking ability

• Excellent collaboration and interpersonal skills

Experience & Knowledge

• 8+ years in business process management, business systems, operations, or program delivery

• Experience in Record-to-Report, Procure-to-Pay, and Renewal processes

• Strong skills in requirement gathering (user stories, acceptance criteria)

• Experience working with cross-functional and global teams

• Strong analytical, documentation, and communication skills

Other Qualifications

• Exposure to Salesforce and/or NetSuite ecosystems

• Knowledge of system integrations across CRM, ERP, and third-party tools

• Experience in business analysis, process design, and solution ownership

• Familiarity with system development methodologies

Preferred

• Salesforce or NetSuite implementation experience

• Team management experience

Education

Bachelor’s degree in Business, Information Systems, Computer Science, or related field (or equivalent experience)

Certifications

Valid driver’s license required

Technical Knowledge

• Tools: Salesforce, NetSuite, Jira, Miro, Smartsheets, MS Office

• Systems: Integration technologies, CRM/ERP platforms

Work Conditions

• Primarily desk-based with extended computer usage

• Ability to manage workload and shifting priorities

Travel

Minimal travel (<10%)

About the role

We are seeking a Customer Account Manager who is deeply committed to customer success and passionate about guiding them through every stage of their journey, driving meaningful outcomes and lasting partnerships. This Role is a Hybrid role in Bengaluru. 

In this role, you will be instrumental in shaping HackerRank's vision of prioritizing "skills over pedigree" in developer hiring and career growth. Your contributions will encompass optimizing customers' utilization of HackerRank in their hiring processes. Collaborating seamlessly with colleagues, you will elevate our strategic partnerships with customers. And be responsible for all renewal and expansion and revenue.

What you’ll do

• Own a Book of Business strategy that drives adoption, engagement, measurable value, and growth.
• Build tailored account strategies that guide customers to achieve hiring and talent development goals while ensuring retention and expansion.
• Act as a strategic advisor by leading customer and internal teams, removing roadblocks, and accelerating adoption.
• Cultivate executive and stakeholder relationships to position HackerRank as a critical partner in workforce strategy.
• Proactively manage customer health with check-ins, QBRs, and success planning to ensure seamless renewals and expansions.
• Maintain accurate forecasts and pipeline visibility to align growth opportunities with customer needs.

Who you are

• You bring 3+ years of sales experience with B2B SaaS companies.
• Resilient and persistent. You navigate challenges, solve problems, and keep pushing toward meaningful outcomes.
• Curious and customer-centric. You seek to deeply understand goals, challenges, and industry trends.

Even better if you have

• You can articulate complex ideas clearly, tailor messaging to different audiences, and engage effectively with both customers and internal teams.
• A collaborative mindset. You work seamlessly across teams, bringing together Customer Success, Product, and Sales to ensure customer needs are met.
• Familiarity with developer hiring or technical assessments.
• Skill in engaging HR/Talent and Technical decision-makers to align hiring and workforce planning goals.

You will thrive in this role if

• Enjoy being the Captain - enjoy owning the customer relationship and championing their success.
• Are skilled at engaging HR/Talent & Technical decision-makers, helping them navigate hiring and workforce planning goals.
• Believe in long-term partnerships and being the trusted advisor for your customers.

Role Overview

This is a hands-on, cross-functional role supporting the Managing Director, India in running the day-to-day operational, financial, compliance, and administrative functions of Stronghold Investment Management's India entity. You'll work across Finance, Tax & Transfer Pricing, HR & Labour Compliance, Legal & Corporate Secretarial, IT & Infrastructure, and General Office Administration. Not as a specialist in each, but as the person who ensures nothing falls through the cracks.

You'll coordinate between the Bangalore operations team and US executive leadership, external advisors, and banking and vendor partners, translating priorities into execution and keeping stakeholders aligned.

We're looking for a self-starter with 4 to 7 years of experience who thrives in ambiguity, takes initiative without waiting to be told, and has a bias for improving how things work. Experience with AI tools, particularly Claude, Claude Code, or Cowork, is expected.

Key Responsibilities

• Strategic Initiatives: Support the MD in establishing and enhancing India operations. Drive implementation of scalable processes leveraging industry best practices.
• Operational Excellence: Manage and improve day-to-day processes across site operations, administration, and business management. Identify bottlenecks and drive continuous improvement.
• Governance & Compliance: Coordinate Transfer Pricing compliance, regulatory filings, and Board Meeting logistics. Maintain governance structures and prepare business reports and dashboards for leadership review.
• Financial Management: Support the monthly financial reporting cycle, annual budget preparation, and Power BI dashboard maintenance for the India entity. Help implement financial controls for budgetary discipline.
• Business Operations & Office Management: Manage Bangalore office facilities and daily operations. Coordinate with external advisors and review vendor contracts for cost-effectiveness.

Required Qualifications

• 4 to 7 years of experience in business operations, office management, or a similar cross-functional role, preferably in technology, financial services, or fintech.
• Demonstrated ability to work independently, manage multiple workstreams, and drive tasks to completion with minimal supervision.
• Strong working knowledge across at least two of: finance/accounting, compliance, HR operations, or vendor/office management.
• Comfortable working with senior leadership and external stakeholders; strong written and verbal communication skills.
• Proficient in reporting and data tools (Excel, Power BI, or similar) with the ability to build dashboards and prepare executive-level summaries.
• Experience using AI tools in a professional context, particularly Claude, Claude Code, and Cowork.

Preferred Qualifications

• Experience supporting senior executives or working in a chief of staff or business operations capacity.
• Exposure to GCC (Global Capability Centre) setup or scaling operations for a US-headquartered company.
• Familiarity with Indian regulatory and compliance frameworks (transfer pricing, labour law, corporate secretarial).
• Certification in Lean, Six Sigma, or other process improvement methodologies.
• MBA or postgraduate degree in Business Administration, Operations, or a related field.

Role Overview:

As a Technical Project Manager at Branch, you will work with the most widely known global brands to implement our mobile technology into their marketing stacks.  A successful Associate Technical Project Manager can project manage the implementation of cutting-edge mobile technology, while effectively building client relationships through strategic communications.  As part of Branch’s Professional Services organization, you’ll also have the opportunity to help shape future service offerings to meet changing market needs. If you're a driven & organized project manager who is passionate about mobile technology, enjoy building relationships with internal & external stakeholders, and can effectively tailor & communicate Branch’s value proposition to various audiences; then you’re a great fit for this mission-critical role that is a key driver of growth for Branch.

Role Responsibilities: 

• Project manage the implementation of Branch technology into the mobile apps and websites of large global enterprises.
• Nurture client relationships through organized & strategic in-person, phone, and email communications.
• Build business cases and reports showcasing implementation progress, and Branch value proposition to meet the engagement goals.
• Collaborate with Branch’s account management, sales, and sales engineering teams to assist with new customer acquisition and retention and expansion of existing customers.
• Schedule and lead in-person and/or remote workshops and training sessions on Branch’s capabilities & feature set, for product & marketing audiences.

Role Qualifications:

• 3-5+ years of experience in a client-facing Project Management or Consulting role (i.e., Project Manager, Implementation Consultant, Technical Account Manager).
• 2-3 years experience in the Mobile, Ad Tech, or SaaS industry.
• Ability to manage & prioritize multiple projects running in parallel timelines.
• Flexibility in your approach to deliver quality work in any situation.
• Outstanding work ethic and can create value with minimal direction.
• Intellectual curiosity and hunger.

Nice to have:

• Familiarity with Project Management tools like Asana, Monday.com, etc.
• Experience using Mobile Analytics platforms like Google Analytics & Adobe.
• Experience using productivity tools like JIRA, Charles Proxy, Chrome Developer Tools, Command Line Interface, etc.

This role will be based at our Bangalore office and follows a Hybrid schedule that will be aligned with our Return to Office guidelines.
This role does not qualify for visa sponsorships. 

Role Overview

As the Manager, Database Reliability Engineering (DBRE), you will lead a team of expert DBREs responsible for the health, performance, automation, and scalability of Tekion’s data backbone. Your focus will be on operational excellence, automation first, and continuous improvement of reliability and efficiency for our MongoDB, MySQL, and Elasticsearch clusters. You'll mentor your team, drive innovation in database automation (using Go or Python), and collaborate with product, engineering, and Cloud teams.

Key Responsibilities

• Team Leadership & Strategy: Build, mentor, and lead a high-performing Database Reliability Engineering team, fostering a culture of technical excellence, ownership, and collaboration.
• Database Operations & Reliability: Oversee the reliability, performance, availability, and scalability of MongoDB, MySQL, and Elasticsearch across multiple environments and regions.
• Automation & Engineering: Architect and drive automation for database provisioning, scaling, backups, upgrades, patching, and recovery using Go or Python. Establish standards for Infrastructure as Code and self-service database management.
• Monitoring & Incident Response: Implement and enhance automated monitoring, alerting, performance tuning, and self-healing solutions. Lead major incident response, postmortems, and continuous improvement.
• Collaboration: Partner with SRE, CloudOps, Security, and development teams to understand requirements, drive database reliability improvements, and support feature launches.
• Best Practices & Documentation: Define and enforce database reliability best practices, documentation, runbooks, and automation guides. Promote DBRE standards and knowledge sharing.
• Capacity & Cost Management: Monitor capacity, forecast growth, and work with engineering and product teams on cost-effective database scaling.
• Security & Compliance: Ensure security, compliance, and data protection in all database operations and automation solutions.

Required Qualifications

• Bachelor's or master’s in computer science, Engineering, or equivalent practical experience.
• 8+ years of experience in database engineering, DBRE, or SRE roles, with at least 3+ years in a technical/team leadership or management position.
• Deep hands-on experience managing and automating MongoDB, MySQL, and Elasticsearch (good to have).
• Strong programming skills in Go or Python for database automation and tooling.
• Proven ability to design and implement automation for database lifecycle operations, monitoring, and self-healing.
• Expertise in building, running, and scaling highly available database clusters (replication, sharding, backup/restore, performance tuning).
• Strong knowledge of database security, access controls, patching, and compliance practices.
• Excellent communication, incident leadership, and cross-functional collaboration skills.
• Track record of hiring, mentoring, and developing technical talent.
• Prior Manager experience is a must 

About Tekion 

Tekion is revolutionizing the automotive landscape through cloud-native platforms and intelligent products that power dealerships, OEMs, and partners worldwide. At Tekion, we’re passionate about building a future where technology simplifies, secures, and transforms the way vehicles are bought, sold, and serviced. Our collaborative and innovation-driven culture is fueled by a relentless commitment to security, reliability, and scalability as we accelerate our global footprint. 

Team Overview 

You will lead a high-impact Cloud Infrastructure Automation & SRE team within Cloud Engineering, focusing on building and operating secure, reliable, scalable, resilient & self-serve infrastructure platforms for all Tekion. In close partnership with our Cloud Security, Product Security, and Application teams, you’ll play a vital role in establishing and enforcing security best practices and automation-first principles across all layers of our cloud environments. 

Roles and Responsibilities 

Strategic Leadership: Lead and grow a team of talented cloud infrastructure engineers and SREs, providing technical and people leadership, mentorship, and career development. 

Infrastructure as Code: Drive the adoption and evolution of infrastructure automation (IaC) frameworks (such as Terraform, Pulumi, CRD) to enable consistent, auditable, and scalable platform management. 

Operational Excellence: Oversee the reliability, scalability, and performance of critical infrastructure services, ensuring high availability, rapid mitigation of incidents, and root cause analysis. 

Platform Enablement: Architect, build, and optimize cloud platforms (AWS/GCP/Azure), Kubernetes clusters, and CI/CD pipelines to support the needs of Tekion’s products and services. 

Security & Compliance: Partner with Cloud Security and Product Security teams to define, implement, and maintain robust security controls, policies, and monitoring across infrastructure and applications. 

Collaboration: Work cross-functionally with engineering, security, and application teams to balance operational needs, reliability, and security requirements in cloud environments. 

Incident Management: Establish, refine, and lead SRE practices for monitoring, alerting, on-call processes, incident response, and postmortems with a security-first approach. 

Automation & Tooling: Identify opportunities for automation across infrastructure, operations, and security workflows; enable self-service tooling and guardrails for developers. 

Continuous Improvement: Promote a culture of continuous learning, process optimization, and operational excellence, keeping up to date with emerging security and cloud technologies. 

Reporting & Metrics: Track and present key performance indicators (SLAs, SLOs, security posture, automation coverage, incident metrics) to stakeholders and executive leadership. 

What makes you relevant for this role? 

• Bachelor’s or master’s degree in computer science, Engineering, or related field OR equivalent practical experience. 

• 10+ years of experience in DevOps, Site Reliability Engineering, or Cloud Infrastructure roles, with at least 2+ years in technical leadership or management. 

• Hands-on expertise in cloud platforms (AWS/GCP/Azure), containerization (Docker, Kubernetes), and infrastructure-as-code (Terraform, CloudFormation, Ansible, etc.). 

• Deep knowledge of cloud security best practices, cloud-native IAM, network security, secrets management, and compliance (SOC2, ISO 27001, etc.). 

• Proven experience driving operational reliability with SRE methodologies: monitoring, alerting, incident response, and post-incident analysis. 

• Track record of building and developing high-performing infrastructure or SRE teams. 

• Strong background in automation, CI/CD pipeline management, and system architecture at scale. 

• Excellent communication, stakeholder management, and cross-functional collaboration skills. 

Summary:

The Senior Manager, DevOps leads the strategic direction and execution of Tekion’s DevOps and infrastructure automation initiatives. This role oversees global teams responsible for platform reliability, CI/CD, observability, and cloud operations. It focuses on scaling infrastructure, improving deployment velocity, and ensuring operational excellence across the engineering organization.

Duties & Responsibilities:

• Defines and executes the DevOps roadmap, aligning automation, reliability, and scalability goals with organizational priorities.
• Manages and scales teams responsible for cloud infrastructure, CI/CD pipelines, monitoring, and SRE practices.
• Partners with Engineering, Product, and Security leadership to align on architectural standards and operational policies.
• Leads modernization initiatives including infrastructure as code, containerization, and service mesh adoption.
• Establishes SLAs, incident response processes, and performance metrics for platform health and resilience.
• Oversees budget planning, vendor evaluation, and tooling strategy to ensure efficiency and scalability.
• Mentors DevOps managers and senior engineers, fostering a culture of accountability, innovation, and continuous improvement.

Job Complexity:

Leads global, cross-functional infrastructure programs with high strategic value. Balances short-term platform demands with long-term architectural and operational vision.

Required Supervision:

Operates with complete autonomy. Responsible for team leadership, budget oversight, and cross-department alignment with executive stakeholders.

Expertise:

Demonstrates deep expertise in DevOps, infrastructure automation, cloud architecture, and site reliability engineering. Influences enterprise-wide technical decisions and leads transformation across engineering operations.

Qualifications:

• 10+ years of experience in DevOps, cloud engineering, or infrastructure leadership roles
• 5+ years in technical leadership or management, including global team oversight
• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field
• Strong expertise in AWS, GCP, or Azure and infrastructure-as-code tools like Terraform, CloudFormation, or Pulumi
• Proficiency in CI/CD pipeline tooling (e.g., Jenkins, GitLab CI/CD, ArgoCD) and observability stacks (e.g., Prometheus, Grafana, ELK)
• Experience implementing SRE practices, reliability metrics, and service-level objectives
• Excellent leadership, strategic thinking, and cross-functional collaboration skills

As we continue to expand our horizons, Stronghold is on the lookout for a skilled GIS Analyst to join our team. This role calls for someone who can seamlessly provide top-tier geospatial analysis and mapping solutions to a multi-faceted team in a dynamic setting. The ideal candidate will not only be proficient with the ArcGIS suite but should also be ready to thrive and deliver outstanding results in an entrepreneurial environment.
Responsibilities:

• Robust Mapping Support: Deliver comprehensive mapping support to Land, Engineering, and Geological teams, ensuring high-quality, accurate maps across various U.S. basins.
• Digitization and Data Editing: Perform digitization and editing of spatial data according to client requirements, ensuring data accuracy and relevance.
• Georeferencing: Utilize land records to perform precise georeferencing, aligning spatial data accurately within the designated coordinate system.
• GIS Database Management: Develop and maintain the GIS database, adhering to standard operating procedures to ensure data integrity, accessibility, and security.
• Data Integration: Collect and integrate data from diverse sources, providing critical insights to support GIS operations and decision-making processes.

• Data Entry: Execute efficient data entry from various sources to support GIS operations, maintaining data accuracy and consistency.

Qualifications:

• A Bachelor's degree in disciplines such as Geography, GIS.
• Three to Five years of experience as GIS Analyst.
• Proficiency with the ArcGIS suite and Product.
• Open to work from office in shifts.
• Knowledge of property legal terminology, including Deed plot and the Public Land Survey System (PLSS), will be beneficial.
• Previous experience working with Land teams in the upstream Oil and Gas sector is preferred.

Why join Stronghold’s Bangalore Team?

At Stronghold, you're not just another employee; you are a part of our global family. We believe in nurturing talent, fostering innovation, and celebrating successes together. With our state-of-the-art technology and a team of industry experts, we offer a platform for growth, development, and unparalleled learning.

Benefits:

• Salary: Competitive and aligned with local standards.
• Performance Bonus: According to company policy.
• Benefits: Includes medical insurance and group term life insurance.
• Continuous learning and development.10 recognized public holidays.
• Parental Leave

Stronghold Investment Management is an equal opportunity employer. We believe in creating a diverse and inclusive workforce, where individuals of all backgrounds, experiences, and perspectives can thrive. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by applicable laws. We encourage applicants from underrepresented groups to apply and embrace the unique contributions they can bring to our organization.

Overview 

 Tekion is entering its next phase of growth and is looking for a People Program Manager to support day-to-day People Program operations and help scale the infrastructure that powers our employee experience in India. 

 This is an individual contributor role focused on strong execution, program ownership, and operational excellence. You will partner closely with People Operations, People Partners, Talent Acquisition, Legal/Privacy, and Systems teams to deliver consistent, compliant, and employee centric People programs. For globally owned People programs, this role will serve as the India execution lead, responsible for localizing requirements, coordinating stakeholders, and ensuring successful delivery and adoption in India. 

 What you’ll do 

• Own and execute People programs end-to-end including performance management cycles, engagement surveys, internal talent movement programs, People/HR system upgrades, and compliance related initiatives. 
• Manage project delivery by building and maintaining project plans, timelines, milestones, dependencies, and status updates; proactively identify risks and drive mitigation. 
• Operationalize programs by supporting governance, operating rhythms, documentation, and handoffs to ensure programs are sustainable beyond initial launch. 
• Drive standardization and continuous improvement by maintaining core program artifacts (project charter, RACI, project plan, comms plan, launch readiness checklist, building repeatable playbooks/SOPs, and running post-launch retros to capture learnings and improve future cycles. 
• Create clear, scalable resources such as process guides, FAQs, templates, and manager communications to enable self-service and consistent execution. 
• Partner with Legal/Privacy and India compliance experts to ensure programs align with local statutory, audit, and data privacy requirements. 
• Maintain and analyze People data, including reporting, data audits, and basic dashboards to track program health and identify improvement opportunities. 
• Support the People team’s operating cadence, including preparation for Monthly and Quarterly Business Reviews and readiness for peak People cycles. 

What success looks like in this role 

• Core People programs and cycles run smoothly, on time, and with minimal escalations. 
• Stakeholders have clear visibility into timelines, ownership, and expectations for People & Cross-functional programs. 
• Processes and documentation are clear enough to enable consistent execution and increased self-service 
• The People team can rely on this role for strong operational follow-through and program readiness. 

 About you 

• A strong executor who brings structure to ambiguity and reliably follows through on commitments. 
• A process-oriented thinker who looks for practical improvements on that scale. 
• A collaborative partner who communicates clearly with cross functional stakeholders and balances people's needs with business priorities. 
• Detail oriented and organized with the confidence to raise risks and push back when needed. 

 Qualifications 

• 4–6 years of experience in HR/People Programs, HR/People Operations, HR/People Project Management, or related roles, ideally in a fast growing or mid to large organization. 
• Hands-on experience delivering cross-functional projects or recurring cycles (e.g., performance reviews, engagement surveys, system rollouts). 
• Working knowledge of project management tools (e.g., Jira, Microsoft Planner, Asana) and strong documentation practices. 
• Solid Excel or Google Sheets skills for reporting, tracking, and basic analysis of HR data. 
• Experience working with vendors or internal service providers to track deliverables and timelines. 
• Comfort collaborating with global stakeholders across time zones, including India–US teams. 

Preferred Qualifications:

• Exposure to India compliance topics (e.g., statutory processes, audits) through partnership with subject matter experts 
• Experience with People systems such as Workday (or equivalent HRIS), Greenhouse or Ashby (ATS), or similar tools. 
• Formal project management training or certification (PMP, Prince2, or equivalent). 

Role Overview

This is an individual contributor role requiring strong product instincts, technical fluency, and the ability to operate autonomously across the full delivery lifecycle. The ideal candidate is equally comfortable in a whiteboard session defining a solution and in a sprint review tracking execution details Expectations Own the intake, prioritization, and end-to-end product delivery of AEC platform requirements driven by OEM program teams. This role works closely with AEC platform product and engineering stakeholders to ensure solutions are scalable and reusable, while partnering with program teams to translate OEM needs into clear requirements and execution-ready work items.

Key Responsibilities

· Consolidate and prioritize platform asks across OEM programs with program leadership; manage tradeoffs and release scope

· Define solutions and author high-quality PRDs covering scope, workflows, data contracts, acceptance criteria, and rollout; create and manage epics and stories in the tracking system

· Drive cross-team solution alignment; identify dependencies early and secure commitments

· Lead grooming with engineering, QA, and TPMs to obtain estimates, sequencing, and risk/dependency tracking; ensure release readiness

· Track execution through release, escalate blockers, and maintain clear stakeholder communication

· Post-release: monitor outcomes, triage issues versus enhancements, and feed learnings back into the roadmap

Ideal Candidate

 Must-haves: 5+ years in enterprise SaaS PM, strong PRD writing skills, executive stakeholder management, platform architecture fluency, and experience leading engineering grooming independently.

Strong plus: Automotive retail or DMS experience, familiarity with OEM-dealer dynamics, exposure to Tekion AEC or comparable platforms. 

Key Hire Signal
This person must be able to design solutions and write PRDs that survive expert review without needing platform PMs in the room. If they rely on collaborative grooming to refine requirements, they will create bottlenecks in the delivery cycle. 

Perks and Benefits

• Competitive compensation

• Generous stock options

• Medical Insurance coverage

• Work with some of the brightest minds from Silicon Valley’s most dominant and successful companies

Education
Any Degree or 3-year Diploma

Why join Stronghold’s Bangalore Team?

At Stronghold, you're not just another employee; you are a part of our global family. We believe in nurturing talent, fostering innovation, and celebrating successes together. With our state-of-the-art technology and a team of industry experts, we offer a platform for growth, development, and unparalleled learning.
Benefits:

• Salary: Competitive and aligned with local standards.
• Insurance: Medical insurance and Group term life insurance.
• Continuous learning and development.
• Leave: Generous Paid Time Off policy | Parental Leaves

What You Will Do

We are looking for Senior Manager, Anaplan to join our Anaplan Delivery Team!

The Senior Manager, Anaplan will design best-in-class Anaplan solutions that meet the tailored needs of our clients. You will develop and cast the technical vision to internal model building consultants, and most importantly, to our clients, as we work to deliver the best possible solution to their challenges. Your design will account for data sources, integration layers, the underlying Anaplan model architecture, and the user interface, and you will have the opportunity to coach and train others along the way!

Ideal candidates will be able to:

• Work as a Solutions Architect and lead the end-to-end design of an Anaplan Model
• Ability to run a project utilizing the Agile Implementation Methodology
• Ability to effectively communicate with client team and in client facing roles across various time zones based on client location
• Ability to work in Hybrid model (WFH and Office)
• Strong sense of responsibility and positive attitude
• Clear ability to teach both clients and internal resources with no prior Anaplan knowledge how to build a model.
• Guide a customer to enhance their process utilizing both Anaplan expertise and Subject Matter Expertise.
• Ability to have difficult conversations with a customer about scope and timeline in order to ensure the project timeline is on track and budget
• Ability to effectively lead a team of consultants
• Understand clients business planning performance management processes and related business requirements
• Conceive and develop Proof Of Concept POC models efficiently to provide pursuit support and establish credibility of Anaplan platform flexibility with the customers
• Design effectively efficiently to cover processes requirements into detailed blueprint: enterprise models with associated modules, lists / line items, and calculations as supported by multi-dimensional Anaplan platform

Qualifications:

• Bachelor of Engineering/BA (economics/Statistics) +MBA/PG/CA/CFA in Finance
• 12-16 years of consulting/implementation prior experience with on premise systems such as SAP BPC, IBM Cognos TM1, Oracle Hyperion etc
• 6-8 years of hands-on Modelling Experience in ANAPLAN (with exposure to a minimum of 4 end-to-end implementations on Anaplan) focused on but not limited to Financial Forecasting, Supply Chain Planning and HR/Sales/Incentive Compensation Management or similar use cases.
• Strong knowledge of Excel. Including an understanding of how to develop macros, and model large data sets utilizing Lookups and SumIf functions.
• Microsoft Office Suite expertise
• Certified Solution Architect in Anaplan is Must
• Strong understanding of multi-dimensional data architecture

Job Description: