A LITTLE BIT ABOUT THE ROLE:  

Join us, where we’re building the next generation of brand creativity - powered by Pencil Pro, our in-house GenAI platform. As AI Creative Lead, you’ll be part of a lean global AI team that shapes how creative work is generated, tested, and deployed across some of the world’s most iconic brands. 

This is a hands-on, highly visual and experimental role, working with advanced generative tools like VEO 3.1, ChatGPT 5.2, Gemini 3 Pro and new Models as they merge within a structured sandbox environment. You’ll co-design new creative formats, run pilots, and support creative teams in applying these technologies confidently. 

We’re not looking for a classic art director. We’re looking for someone with creative instinct and systems thinking, who can bridge ideas with execution — and help others do the same.

WHAT YOU WILL BE DOING:

Creative AI Innovation & Prototyping 

• Build and evolve creative GenAI assets — from static visuals to image generation agents 
• Develop and document creative prompt systems, reusable templates, and agentic creative flows 
• Translate ambiguous requests into actionable creative directions and outputs 

Studio Enablement & Creative Support 

• Work directly inside our Pencil Pro ecosystem, building and testing prompt systems, templates, and image agents 
• Partner with studios across markets to bring GenAI creative capabilities into everyday workflows 
• Guide teams through image generation, format development, visual troubleshooting, and creative use of AI 
• Lead hands-on training, champion sessions, and co-creation demos with local and global creatives 
• Support enablement through asset packs, prompt kits, and layout systems designed for scaling 

Creative AI Innovation & Prototyping 

• Design and evolve generative creative outputs for POSM, social, packaging, and eCommerce 
• Build structured prompts, visual templates, and creative logic using Pencil and AI Sandbox 
• Develop new asset formats (e.g. I2V key visuals, image-to-layout systems, I2V, VO, Sound and Music generation) 

Client-Facing Creative Exploration 

• Co-develop and present pilots, proof-of-concepts and creative experiments with Head of AI 
• Help stakeholders understand the potential of AI — and how to brief, prompt, and judge GenAI work 
• Contribute to strategic propositions that showcase creative speed, scale, and visual performance 

Creative Workflow Troubleshooting 

• Act as an escalation point for AI visual quality or misalignment issues across studios 
• Help resolve prompt inconsistency, style mismatch, or fidelity breakdowns across creative tools 
• Support structured feedback loops and help maintain creative QA within Pencil Pro 

Tool & Model Exploration 

• Work with emerging model capabilities (e.g. VEO 3.1, GPT-5.2, Gemini 3 Pro Thinking) in coordination with the platform team 
• Share learnings from pilot formats to guide tooling and interface development 
• Feed future-facing concepts into the global AI roadmap 

WHAT YOU WILL NEED TO BE GREAT IN THE ROLE 

AI Creative Skills 

• Confident working hands-on inside structured GenAI platforms like Pencil Pro 
• Experience designing for image and video agents, key visual generation, and I2V pipelines etc. 
• Understanding of how to prompt and troubleshoot within systems like VEO, ChatGPT, and Gemini 
• Strong visual sensibility – comfortable iterating visual assets, scoping image prompts, and briefing creative direction 
• Bonus: Familiarity with structured layout design, modular templates, or agent-style thinking 

Strategic & Operational Mindset 

• Able to bring clarity to creative ambiguity — and structure to iterative work 
• Comfortable collaborating with operations, strategy, tech, and production 
• Strong communicator — visually and verbally — in explaining AI creative workflows 
• Confident presenting work-in-progress to clients, peers, and partners 

Personal Attributes 

• Proactive, resilient, and self-starting 
• Energised by experimentation and co-creation 
• Detail-focused, visually literate, and highly collaborative 
• Comfortable working in beta environments and helping build new ways of working 

Req ID - 16524

#LI-PG1 #BTG+

Job Title: Copywriter

Role: Freelancer

Duration: 4 months

Location: Mumbai, India

About the role:  

Working in true collaboration with our client, we have one goal in mind: ‘to be the leading agency partner for the development of stunning and effective Needs based content and digital media campaigns’.  

The brands are at the forefront of contemporary thinking, utilising in depth insight for digital strategy and content advertising. They are also dedicated to sustainability and foregrounding a brand purpose, which means the work we do with them requires working creative thinking into every brief, regardless of scale.  

As a Copywriter you will be an integral part of the team. You will need to combine deep understanding of the trends and concerns inherent to the beauty industry with a varied skill set that will include copywriting, investigative research, script writing, conceptual thinking and content project planning. The role will primarily involve writing for digital/web: you’ll help brands fit their tone of voice to this landscape and advise on content that’ll powerfully connect with consumers. To do this you’ll need to be an expert storyteller able to find interesting and engaging ways of dramatizing subject matters, extremely digitally savvy and comfortable writing with SEO in mind.  

You’ll also occasionally be asked to team up with other client creatives to help conceptualise larger projects (I.E. videos, key visuals, social media campaigns). And due to the nature of OLIVER’s in-house agency model you’ll also need to be confident interacting directly with clients.  

What you will be doing:  

• Write, research and conceptualise creative, innovative content that brings readership and encourages sharing  
• Write short and long form articles  
• Repurpose existing content for different uses  
• Master a variety of brand voices  
• Work closely with clients to create strong concepts from initial briefing through to execution  
• Set tone and drive creativity, working closely with the Creative Director-Copy(CD/ Account Director) and Data Strategists to ensure creative excellence  
• Maintain a high awareness of relevant trending topics and news to identify content opportunities  
• Be responsible for working with internal teams to gather input and validate the content  
• Ensure consistency and quality across all written content  
• Present and articulate concepts to clients   

What you will need to be great in this role:  

• 4+years strong experience writing for digital. Must be comfortable creating content with SEO in mind  
• A background in a corporate or journalism environment  
• A thorough understanding of the language and needs inherent to writing for beauty brands  
• Experience of publishing through social media channels and content management systems  
• A powerful grasp of how content can play out across multiple mediums  
• Able to use data and insight to inform creative  
• A flair for words  
• The ability to think conceptually when needed. Experience working as part of a traditional creative team (designer and copywriter) would be helpful  
• Demonstrated ability to combine and translate complex material from different sources and contexts into stories and content that engage and resonate with target audiences  
• Confident presenting and communicating clearly to other team members and clients.  
• Passion for and inquisitive about AI and new technologies   
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17533

#LI-SS1 #LI-Onsite

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Job Description goes here

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Role: Operations Director 

Location: Hybrid

A little bit about the role - 

The Hub Operations Director is accountable for the leadership, performance, and scalability of OLIVER's centralised production hub for the Beauty & Wellbeing portfolio. You'll lead a multi-disciplinary team of Makers — Designers, Creatives, Data Analysts, and Project Managers — delivering premium assets across global markets to brand standards that leave no room for inconsistency. 

Operating in close partnership with Delivery, Production, Finance, and People teams, you'll own capacity planning, resource management, workflow design, commercial/utilization discipline, and the systems that underpin hub performance day to day. This is a leverage and scale role: your job is to build a stable, high-performing production engine that senior leadership can rely on — one that delivers quality, manages risk, and protects margins as the hub grows and the portfolio evolves. 

Beyond scheduling and coordination, you'll act as the critical link between in-market Account Service and Creative — facilitating workflow, resolving operational bottlenecks, and maintaining the clear processes and frameworks that enable the Hub's production teams to focus on delivering high-quality, AI-assisted creative at scale. You may independently lead small projects and will be responsible for ensuring the delivery of data analysis and reporting that informs resource planning and operational performance across the studio. 

WHAT YOU'LL DO 

Resource Planning & Coordination 

• Coordinate and plan Maker Hub resources to support the delivery of Gen AI-led creative projects across multiple markets — ensuring the right technical expertise is assigned to the right projects at the right time. 

• Create, maintain, and manage project schedules across social, digital, e-commerce, and creative production workstreams — keeping delivery timelines accurate and up to date. 

• Own and optimise workload distribution across the Hub's AI-enabled production teams — balancing capacity, managing competing priorities, and proactively addressing resourcing gaps. 

• Create, maintain, and analyse utilisation reports to ensure balanced workload and maximum team effectiveness — sharing insights with studio and market leadership as required. 

• Lead multiple market operational planning to support the effective delivery of AI and technology-driven projects across all active markets. 

• May independently lead small projects from planning through to delivery. 

Workflow & Operations 

• Act as the liaison between in-market Account Service teams and Creative — facilitating workflow, validating requirements, and ensuring briefs and deliverables are clearly understood by all parties before production begins. 

• Drive operational efficiency through clear processes and frameworks that enable production teams to focus on delivery and innovation. 

• Identify and proactively resolve operational bottlenecks — escalating issues to senior leadership where required. 

• Own the new starter onboarding process for Maker Hub team members — ensuring smooth integration into studio structures, tools, and workflows. 

• Develop expert-level proficiency in OMG, our proprietary project planning software, and Pencil, our proprietary Gen AI production tool — acting as a go-to resource for the team on both platforms. 

Stakeholder & Client Management 

• Manage relationships with in-market stakeholders and agency partners — supporting quality delivery on time across all active markets. 

• Support market senior leadership with commercial and financial planning, administrative tasks, and operational reporting as required. 

• Ensure the delivery of data analysis and reporting — tracking project and department utilisation and presenting findings clearly to relevant stakeholders. 

Financial Administration 

• Support accurate and timely project-level financial administration relating to resource utilization 

• Flag financial risks or resource utilization variances to the senior leadership team early. 

WHAT YOU BRING 

Resource Planning and Operations 

• Experience in resource planning, scheduling, or project coordination within a creative production, agency, or in-house studio environment. 

• Demonstrated ability to coordinate multiple production and creative workstreams simultaneously — managing complex scheduling requirements across diverse project types with precision and clarity. 

• Strong operational mindset with a proven track record of delivering efficient processes that enable production teams to perform at their best. 

• Experience creating and maintaining utilisation reports and using job and time reporting systems to estimate, track, and analyse projects and department capacity. 

• Proactive approach to identifying and resolving operational bottlenecks before they impact delivery. 

• Experience independently leading small projects from initiation through to completion. 

Workflow and Stakeholder Coordination 

• Experience acting as a liaison between client service, account management, and creative or production teams — facilitating workflow and ensuring requirements are validated before work begins. 

• Strong written and verbal communication skills — able to translate operational information clearly for diverse audiences across markets and functions. 

• Experience managing relationships with in-market stakeholders and external agency partners to support on-time, quality delivery. 

• Familiarity with onboarding processes and integrating new team members into studio or production environments. 

Tools and Technical Knowledge 

• Proficiency in Microsoft Office and related software, including project planning and scheduling tools. 

• Experience with or the ability to develop expert-level proficiency in proprietary project planning tools such as OMG and Gen AI production platforms such as Pencil. 

• Familiarity with digital asset management, creative review systems, and approval workflows in a content production context. 

• Understanding of marketing channels, assets, and workflows across social, digital, and e-commerce is an advantage. 

• Experience in quality assessment of work delivered by a production hub or creative team. 

Gen AI & Agentic Thinking 

• Proficiency with Gen AI tools relevant to resource management and production coordination workflows — using AI to improve scheduling, reporting, and operational efficiency. 

• Experience building personal AI workflows to improve day-to-day efficiency and output quality. 

• Agentic approach to operational challenges: breaking down complex, multi-market coordination tasks into clear, manageable steps and finding efficient paths forward. 

• Ability to critically evaluate AI outputs and apply sound judgement before incorporating them into operational processes or client-facing deliverables. 

Req ID - 17306

#BTG+ #LI-PG1

Role: Creative Director (Art)

Location: Mumbai, India

About the role:  

The Creative Director will oversee and direct conceptual and design projects, and will ultimately be responsible for the quality of ideas and the end-to-end design execution of jobs, from brief through to implementation and delivery. The Creative Director will have responsibility for overseeing multiple simultaneous live projects.  

The overall objective is to direct, inspire, lead and support all levels of design and creative talent across the account, defining and advancing a positive and highly productive design culture for OLIVER.  

It is the Creative Director's job:  

• To champion creativity and excellent customer centricity.  
• To creatively direct concept designers/graphic designers/artworkers/brand journalists/copywriters harnessing their development and performance, in a manner that assures maximum efficiency and creativity.  
• To upskill both design and copy teams to ensure their output is best in class compared to any other competing agency  
• To manage, supervise, review and audit the work of designers, artworkers and copywriters to ensure the creative level expected of OLIVER is being met.  
• To help drive maximum efficiency, productivity and the maintenance of the highest quality of creative concept, design and artwork.  
• To oversee, manage and review new creative concepts for both new and existing clients.  
• To undertake the design of digital collateral, to the client’s brief and exacting standards and within agreed timeframes.  
• To act as brand guardian to ensure all design collateral produced is faithful to the client’s brand guidelines.  
• To work actively with all internal and external stakeholders to ensure the delivery of the highest level of client service from OLIVER.  
• To collaborate closely with the Leaders to organise and prioritise workload, especially around deadlines.  
• Be flexible to respond to increases in workload/tight deadlines.  
• To build on our strong client relationships and to be the equal creative partner of the Group Account Director to drive new business forward with existing and new clients.  
• Attend company meetings and social events both with OLIVER and with the client.  
• To work with and support the OLIVER team in order to deliver excellent consumer experiences.  
• Some working outside of normal office hours might be required to meet deadlines and strategic objectives.  
• To inspire the team and help them think about innovative and ground breaking creative campaigns for brands across the biz.  

What you will be doing:  

• To work with the GAD and BD to define and implement the creative strategy for the studio.  
• To motivate and influence the creative team to constantly strive for excellence in performance.  
• To proactively monitor the quality of copy & design projects being produced and submitted by leading internal review sessions and seeking feedback from both internal and external stakeholders.  
• To oversee and manage the timely delivery of all jobs / projects going through the studio, always taking into consideration the clients’ requirements and expectations.  
• To investigate, propose and implement innovative ways of delivering creative services to maximise efficiency and productivity.  
• To actively oversee and manage team meetings, forward scheduling meetings and work review meetings.  
• To manage, oversee and coordinate the sharing of knowledge and the facilitation of learning within the team and all other employees to improve business practices, refine processes, aid and promote the development of creative ideas and introduce new services.  
• To organise monthly work / successes / learnings presentations to the wider SMT team to showcase work from the studio/team managed.  
• Attend client meetings, present work, discuss needs and identify opportunities.  
• To assign creative leads and develop accounts and creative teams.  
• To work actively with the workflow / studio manager in coordinating the effective allocation of design resource, facilitating information from colleagues, business managers and staff. In order to provide effective resource support to meet client demands and to cover flexible working, holiday and sick leave requirements in the most economical manner.  
• To act as brand guardian to ensure all design collateral produced by the creative team is faithful to the client’s brand guidelines.  
• To ensure all Unilever digital guidelines, and other mandatory processes and guidelines are always followed by the creative team and to be the final gatekeeper for all creative work before delivery.  
• To work actively with all internal and external stakeholders to ensure the delivery of the highest level of client service from all creative team members.  
• To manage, train and mentor staff and oversee their professional development through the setting of SMART objectives and PDPs, offering knowledge, motivation, support and experience as required, including but not limited to their creative and technical skill, so as to increase productivity, staff retention and enhanced staff morale.  
• With the assistance of Design Team Leaders, ensure all staff members accurately record timesheets and show positive billable utilisation rates within their timesheets..  
• Other ad-hoc duties as and when required.  

What you need to be great in this role:  

The Creative Director will combine first-class design expertise, creativity and thought leadership with commercial acumen and leadership gravitas.  

The Creative Director will:  

• Be hands on with a strong focus on digital.  
• Be experienced in directing complex, commercial, design projects involving senior stakeholders and interdisciplinary creative teams with strong experience across FMCG category.  
• Be highly creative with the ability to generate ideas and practically contribute to copy and design details, demonstrating exceptional pure graphic design and typography skills.  
• Have deep technical design skills in one or more discipline, e.g. Design for Digital, Brand Immersion, Events, User Experience, etc.  
• Have a proven ability to communicate and liaise with all levels in the business.  
• Have a proven ability to influence stakeholders at all levels, including outside the design team.  
• Have a proven ability to effectively manage creative teams.  
• Have Director level written and verbal communication skills, including public speaking.  
• Be proficient in Adobe CC, Microsoft Office and other related software.  
• Be a driven, proactive, helpful, and enthusiastic team player.  
• Have excellent customer relationship skills.  
• Passion for and inquisitive about AI and new technologies  
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical. 

Req ID: 17501

#LI-SP1 #LI-Onsite

Role:  Creative Director - Copy

Location:  Mumbai, India

About the role: 

The Creative Director will oversee and direct conceptual and design projects, and will ultimately be responsible for the quality of ideas and the end-to-end design execution of jobs, from brief through to implementation and delivery. The Creative Director will have responsibility for overseeing multiple simultaneous live projects.  

The overall objective is to direct, inspire, lead and support all levels of design and creative talent across the account, defining and advancing a positive and highly productive design culture for OLIVER.  

It is the Creative Director's job:  

• To champion creativity and excellent customer centricity.  
• To creatively direct concept copywriters / brand journalists harnessing their development and performance, in a manner that assures maximum efficiency and creativity.  
• To upskill both design and copy teams to ensure their output is best in class compared to any other competing agency  
• To manage, supervise, review and audit the work of designers, artworkers and copywriters to ensure the creative level expected of OLIVER is being met.  
• To help drive maximum efficiency, productivity and the maintenance of the highest quality of creative concept, design and artwork.  
• To oversee, manage and review new creative concepts for both new and existing clients.  
• To undertake the design of digital collateral, to the client’s brief and exacting standards and within agreed timeframes.  
• To act as brand guardian to ensure all design collateral produced is faithful to the client’s brand guidelines.  
• To work actively with all internal and external stakeholders to ensure the delivery of the highest level of client service from OLIVER.  
• To collaborate closely with the Leaders to organise and prioritise workload, especially around deadlines.  
• Be flexible to respond to increases in workload/tight deadlines.  
• To build on our strong client relationships and to be the equal creative partner of the Group Account Director to drive new business forward with existing and new clients.  
• Attend company meetings and social events both with OLIVER and with the client.  
• To work with and support the OLIVER team in order to deliver excellent consumer experiences.  
• Some working outside of normal office hours might be required to meet deadlines and strategic objectives.  
• To inspire the team and help them think about innovative and ground breaking creative campaigns for brands across the biz.  

What you will be doing: 

• To work with the GAD and BD to define and implement the creative strategy for the studio.  
• To motivate and influence the creative team to constantly strive for excellence in performance.  
• To proactively monitor the quality of copy & design projects being produced and submitted by leading internal review sessions and seeking feedback from both internal and external stakeholders.  
• To oversee and manage the timely delivery of all jobs / projects going through the studio, always taking into consideration the clients’ requirements and expectations.  
• To investigate, propose and implement innovative ways of delivering creative services to maximise efficiency and productivity.  
• To actively oversee and manage team meetings, forward scheduling meetings and work review meetings.  
• To manage, oversee and coordinate the sharing of knowledge and the facilitation of learning within the team and all other employees to improve business practices, refine processes, aid and promote the development of creative ideas and introduce new services.  
• To organise monthly work / successes / learnings presentations to the wider SMT team to showcase work from the studio/team managed.  
• Attend client meetings, present work, discuss needs and identify opportunities.  
• To assign creative leads and develop accounts and creative teams.  
• To work actively with the workflow / studio manager in coordinating the effective allocation of design resource, facilitating information from colleagues, business managers and staff. In order to provide effective resource support to meet client demands and to cover flexible working, holiday and sick leave requirements in the most economical manner.  
• To act as brand guardian to ensure all design collateral produced by the creative team is faithful to the client’s brand guidelines.  
• To ensure all Unilever digital guidelines, and other mandatory processes and guidelines are always followed by the creative team and to be the final gatekeeper for all creative work before delivery.  
• To work actively with all internal and external stakeholders to ensure the delivery of the highest level of client service from all creative team members.  
• To manage, train and mentor staff and oversee their professional development through the setting of SMART objectives and PDPs, offering knowledge, motivation, support and experience as required, including but not limited to their creative and technical skill, so as to increase productivity, staff retention and enhanced staff morale.  
• With the assistance of Design Team Leaders, ensure all staff members accurately record timesheets and show positive billable utilisation rates within their timesheets..  
• Other ad-hoc duties as and when required.  

What you need to be great in this role: 

The Creative Director will combine first-class design & copy expertise, creativity and thought leadership with commercial acumen and leadership gravitas.  

The Creative Director will:  

• Be hands on with a strong focus on digital.  
• Experience of working with international & national brands, having delivered pan-India large-scale campaigns  
• Be experienced in directing complex, commercial, design projects involving senior stakeholders and interdisciplinary creative teams with strong experience across FMCG category.   
• Someone who can think video, content, editorial - very ideas/creative person 
• Good copy hands-on experience - needs to get GenZ and Millennials      
• Be highly creative with the ability to generate ideas and practically contribute to copy and design details, demonstrating exceptional pure graphic design and typography skills.  
• Have deep technical design skills in one or more discipline, e.g. Design for Digital, Brand Immersion, Events, User Experience, etc.  
• Have a proven ability to communicate and liaise with all levels in the business.  
• Have a proven ability to influence stakeholders at all levels, including outside the design team.  
• Have a proven ability to effectively manage creative teams.  
• Have Director level written and verbal communication skills, including public speaking.  
• Be proficient in Adobe CC, Microsoft Office and other related software.  
• Be a driven, proactive, helpful, and enthusiastic team player.  
• Have excellent customer relationship skills.  
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17502

#LI-SP1 #LI-Onsite

Role: Copywriter 

Location:  Mumbai, India

About the role:  

Working in true collaboration with our client, we have one goal in mind: ‘to be the leading agency partner for the development of stunning and effective Needs based content and digital media campaigns’.  

The brands are at the forefront of contemporary thinking, utilising in depth insight for digital strategy and content advertising. They are also dedicated to sustainability and foregrounding a brand purpose, which means the work we do with them requires working creative thinking into every brief, regardless of scale.  

As a Copywriter you will be an integral part of the team. You will need to combine deep understanding of the trends and concerns inherent to the beauty industry with a varied skill set that will include copywriting, investigative research, script writing, conceptual thinking and content project planning. The role will primarily involve writing for digital/web: you’ll help brands fit their tone of voice to this landscape and advise on content that’ll powerfully connect with consumers. To do this you’ll need to be an expert storyteller able to find interesting and engaging ways of dramatizing subject matters, extremely digitally savvy and comfortable writing with SEO in mind.  

You’ll also occasionally be asked to team up with other client creatives to help conceptualise larger projects (I.E. videos, key visuals, social media campaigns). And due to the nature of OLIVER’s in-house agency model you’ll also need to be confident interacting directly with clients.  

What you will be doing:  

• Write, research and conceptualise creative, innovative content that brings readership and encourages sharing  
• Write short and long form articles  
• Repurpose existing content for different uses  
• Master a variety of brand voices  
• Work closely with clients to create strong concepts from initial briefing through to execution  
• Set tone and drive creativity, working closely with the Creative Director-Copy(CD/ Account Director) and Data Strategists to ensure creative excellence  
• Maintain a high awareness of relevant trending topics and news to identify content opportunities  
• Be responsible for working with internal teams to gather input and validate the content  
• Ensure consistency and quality across all written content  
• Present and articulate concepts to clients   

What you will need to be great in this role:  

• 4+years strong experience writing for digital. Must be comfortable creating content with SEO in mind  
• A background in a corporate or journalism environment  
• A thorough understanding of the language and needs inherent to writing for beauty brands  
• Experience of publishing through social media channels and content management systems  
• A powerful grasp of how content can play out across multiple mediums  
• Able to use data and insight to inform creative  
• A flair for words  
• The ability to think conceptually when needed. Experience working as part of a traditional creative team (designer and copywriter) would be helpful  
• Demonstrated ability to combine and translate complex material from different sources and contexts into stories and content that engage and resonate with target audiences  
• Confident presenting and communicating clearly to other team members and clients.  
• Passion for and inquisitive about AI and new technologies   
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17500

#LI-SS1 #LI-Onsite

Role: Senior Account Manager 

Location:  Mumbai, India 

About the role: 

OLIVER is a rapidly expanding creative services agency with a twist – we provide our clients with bespoke dedicated agencies that operate from within their offices. We are building a team of individuals who have the ability and confidence to learn on the job and help the client transform their marketing capabilities. 

The Senior Account Manager is responsible for running the day-to-day operations in the studio. You are responsible for liaising with the Clients and internal teams to ensure the on-time, on-brief delivery of high- quality digital projects. As the Senior Account Manager, you will be leading project delivery, from ideation to execution, for a number of brands, working with multiple internal and external teams. You will support business growth by ensuring that projects are delivered on-time, within budget and to the highest quality standards. You will also work closely with the Account Director and Business Director to ensure that the Clients are happy, and to look for up-selling opportunities. 

What you will be doing: 

• Responsible for the day-to-day execution of accounts, from an operational, output, Client, and team management perspective 
• Accountable for the delivery of the growth and achievement of growth targets 
• Accountable for receiving positive Client feedback for all projects delivered 
• Manage and develop positive Client relationships 
• Manage and develop junior team members 

What you need to be great in this role:  

• 5 years of experience from outside of the studio 
• Minimum 2 years of experience in Account Management level 
• Experience of managing multiple teams and skill sets 
• Evidence of growth 
• Record of re-signing accounts 
• Self-motivated, working with little supervision 
• Collaborative team player, open minded and non-political 
• Proven ability to communicate and liaise with junior to senior-levels in the business 
• Discrete about all confidential and personal information 
• Driven, proactive, helpful, and an enthusiastic team player 
• Financial rigor and business acumen 
• Quality of being extremely thorough and accurate 
• Clear understanding of all OLIVER products 
• Demonstrable leadership abilities 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17497

#LI-DB1 #LI-Onsite

Job Title:  Project Manager 

Location: Mumbai, India

About the role: 

Are you looking for an opportunity to innovate with brands? Involving the development of strategy, creative concepts, content and campaign implementation? This role will be underpinned by passion and ambition, and those with experience in leading digital content and social campaigns within a creative agency will have an advantage. 

The Project Manager is responsible for running creative and production processes and to drive a project from brief to delivery. They work with the Account Manger and Resourcing Team to schedule projects and resource and help source the right talents, both internally and externally, to fulfill projects to the highest standards. They have a good understanding of digital disciplines, and are confident working in agency teams. They create timing plans and budgets within our Traffic system, assume responsibility for the review and approval process of creative output and ensure the projects they own, run on time and on budget. 

You will need to be great with creative teams and account teams alike, hard working and passionate about creative and producing the best product you can. Process is key, and someone who really respects and understands that, although creative needs freedom, it also needs to follow a framework and process to allow it to thrive. 

This role will be underpinned by passion and ambition, and those with experience in running digital content and social campaigns within a creative agency will have an advantage. What we want to see is a proven track record of producing multiple complex projects. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and you will have proven yourself as a safe pair of hands on the day-to-day running of multiple prestigious projects. 

Most important, this role requires a courteous, positive and high-energy individual with great people skills. We value hard work, and we want to have fun doing it.   

  
What you will be doing: 

Project Set Up: 

• Taking overall ownership of integrated creative projects from brief to fulfillment. 
• Working closely with strategy and account teams in preparing advertising strategy and milestones for the client. 
• Liaising with clients to determine campaign scope and produce estimates and schedules. 
• Identifying, exploiting and managing ad hoc opportunities when they arise. 
• Working with account teams to agree and create timing plans and estimates within our internal Traffic system. 
• Estimating complex, cross-platform projects. 

 Project Delivery: 

• Schedule projects in line with the correct internal resource and help to source external resource where necessary. 
• Ensure projects follow the agency process and are completed on time and on budget. 
• Work closely with Digital / Print Producers to unify skills needed to execute integrated campaigns. 
• Motivate and manage teams under tight deadlines. 
• Educate and manage internal stakeholders in relevant production processes where necessary. 
• Drive efficiency and creative excellence at all times. 

Reporting 

• Provide job reporting to the Group Account Director on a regular basis to ensure projects are running correctly, to budget and schedule. 
• Ensures they understand how to report and manage operational income for their projects in a timely and accurate manner. 
• Escalates any queries concerning invoicing, or estimates provided by the studio on their projects to GAD. 

What you need to be great in this role: 

• Experience managing digital and integrated campaigns in a creative and production agency. 
• Be unafraid to ask questions and have an innate ability to identify and manage project risk. 
• Strong track record in executing campaigns across multiple platforms. 
• Used to leveraging the experience of video and photography Producers as part of a holistic approach to campaign execution. 
• Previous experience of Project Budget Management and Scheduling. 
• Previous experience of Resource and Production services sourcing. 
• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. 
• Have a positive, can-do outlook, willing to leverage past experience to provide the best solution for each project you own. 
• Be willing to share your experience where relevant and when it adds to the offering to the client. 
• Be financially conscientious when managing the delivery of a project ensuring all relevant parties are aware of financial implications of delays, additional amends and re-briefs. 
• Be able to verify the qualitative and quantitative output of a project against the project objectives. 
• Act as the first line of contact and digital expert for the Client and Account Mangers in the life cycle of a digital project. 
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service. 
• Knowledge of creating content for CMSs and E-commerce would be a bonus. 
• Passion for and inquisitive about AI and new technologies  
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17495

#LI-DB1 #LI-Onsite

Role:  Business Director

Location:  Mumbai, India 

About the role: 

You will be a strong Business Director working as an integral part of OLIVER’s biggest account. 

This is an integrated role, involving the development of strategy and oversight across market specific digital design, creative and production. As OLIVER’s business model means that we put bespoke studios on-site, it is important that you respect and understand the complexities around working hand-in-hand with clients on a daily basis.  

Experience in and a strong passion for championing and producing engaging and business driving creative content and digital advertising across a fully integrated channel mix is a must. As well as having experience working for FMCG clients producing both local and global content. 

You should be a strong strategic thinker, with an agency background. You will be working closely with the client as a long-term business partner, steering the development of their brand and marketing strategy and building relationships with Brand Director’s and Brand VP’s. 

This role requires a courteous, positive and high-energy individual with great people skills. Someone who works hard, but has fun with it and who can demonstrate a proven track record of driving teams to deliver for clients. You should have a meticulous attention to detail, establishing yourself as a safe pair of hands, ensuring nothing falls through the cracks. 

What you will be doing:   

• Building strong relationships with all clients, from brand execs and managers through to directors and VP’s 
• Main point of contact for brand team. You will work in partnership with the Editor, driving business and the teams to deliver great work 
• Escalation point for the client for any issues with your teams, you will need to be a problem solver that deals with problems with a solution based attitude 
• You will be confident with clients and will challenge the client when necessary, whilst keeping a positive relationship. You negotiate to create win-win compromises with your client on behalf of you team members where needed 
• You will ensure each team delivers to the expected levels of client service at all times 
• Lead each  team by example, line managing the Content Team Leaders (category leads) 
• Developing, coaching and driving Team Leads and their teams to constantly add value to our clients and to challenge the briefs we receive, in order to break the norm and deliver outstanding creative work 
• You will be responsible for the guidance and development of your team so it is essential you are a great communicator, able to inspire your team and spot potential 
• You will have oversight of your teams WIPs and knowledge of projects going through without being pulled into the day to day management of projects. The ability to direct teams to deliver, without getting caught up in the detail. 
• Responsible for growing the account offering, pushing our capabilities to brand teams and keeping us front of mind with brands for all digital advertising and content creation 
• You will actively seek out opportunities with brands and build relationships with senior clients, pushing to upsell our offering 
• Follow refined processes on account  and push teams to work to the processes set out, but have the ability to challenge process to ensure teams are working as efficiently and effectively as possible 
• Manage the P&L for each team on the account and forecast operational income on a weekly basis to senior management 
• Ownership of the Account Review, Account Health Assessment and Client Sat Survey processes. 
• Maintenance and continuous improvement of the weekly, monthly, quarterly and annual project and account cost forecasting (Bank and Stretch) 

What you need to be great in this role:  

• Relevant agency work experience.  
• 10+ years in marketing services. 
• Highly proficient in client commercial management. 
• Previous experience leading teams of over 15 people – ideal 
• Experience working for large FMCG clients is essential 
• A demonstrated history of being both process driven and result focused. 
• Excellent stakeholder engagement skills with the ability to proactively organise and influence stakeholders and build strong and effective working relationships. 
• A strong grounding in the commercial running of accounts, bank and stretch and P&L 
• Strong gravitas and the ability to build relationships with senior clients, building trust in our offering 
• A team player with a client centric focus and possess the ability to build strong and effective working relationships with your teams and colleagues. 
• Self-motivated, driven, proactive, helpful, and enthusiastic team player. 
• Ability to think differently and come up with come up with solutions to unique problems. 
• Collaborative team player, open minded and willing to learn and evolve. 
• Engaging communicator and ability to build relationships with all levels within and outside the business. 
• The ability to organise and prioritise workloads to maximise productivity. 
• Experience and desire to publish or speak publicly would be advantageous. 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17494

#LI-DB1 #LI-Onsite

About WPP Media  

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.  

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com  

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:  

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.  
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.  
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.  

  
Reporting of the role  

This role reports to: Business Director - Client Services

-Client Services

3 best things about the job:  

1.Working for the fastest growing client, it provides and asks for unusual approach to the traditional media  

2.Attain strong understanding of cross channel media strategy by working on fastest growing and diversified category  

3.Be an architect with strong business outcome focus. Collaboration across the board – with teams from offline to online planning, ideation and deployment

In this role, your goals will be:
In three months:  

• Understand the category and brand objectives for the year
• Understand and take initiative towards agencies goal for the year.

In six months:  

• Successfully lead the account and engage with the client on brand’s media approach
• Initiated & delivered at least 2 key projects
• Understands the In-house products/software’s very well to demonstrate the same during client conversations

In 12 months:  

• Worked on Award entries
• Built high credibility with the team & client

What your day job looks like :  

• Provide strategic communications & planning leadership on your set of brands
• Help build effective media interventions on the back of strong Communication planning
• Act as a senior level contact for the client and have a strong understanding of cross channel media strategy. Should be able to lead strategic conversations on Media and communication planning
• Be responsible for the planning team career development & progression in the team
• Develop creative ideas and disruptive communication innovations for the client, aligned with their business, customer, and brand goals.

Skills and Experience 

• Hand on experience on FMCG.
• Expertise on TV planning
• Working knowledge of digital platform
• Good in communication and ability to present well
• Would prefer candidates from agencies.
• Persuasiveness
• Pro-activeness
• Communication skills
• Stake holder management
• Makes good presentations

Minimum qualifications:  

• Minimum 4-7 Years of experience handling offline and Digital 
• Experience in handling FMCG clients in top agencies is preferred
• E-commerce and digital is musts have
• MBA - Marketing

Life at WPP Media & Benefits  

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.  
  
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.  

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

About WPP Media  

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.  

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com  

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:  

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.  
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.  
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.  

  
Reporting of the role  

This role reports to: Partner -Client Services

3 best things about the job:  

1.Working for the fastest growing client, it provides and asks for unusual approach to the traditional media  

2.Attain strong understanding of cross channel media strategy by working on fastest growing and diversified category  

3.Be an architect with strong business outcome focus. Collaboration across the board – with teams from offline to online planning, ideation and deployment

In this role, your goals will be:
In three months:  

• Understand the category and brand objectives for the year
• Understand and take initiative towards agencies goal for the year.

In six months:  

• Successfully lead the account and engage with the client on brand’s media approach
• Initiated & delivered at least 2 key projects
• Understands the In-house products/software’s very well to demonstrate the same during client conversations

In 12 months:  

• Worked on Award entries
• Built high credibility with the team & client

What your day job looks like :  

• Provide strategic communications & planning leadership on your set of brands
• Help build effective media interventions on the back of strong Communication planning
• Act as a senior level contact for the client and have a strong understanding of cross channel media strategy. Should be able to lead strategic conversations on Media and communication planning
• Be responsible for the planning team career development & progression in the team
• Develop creative ideas and disruptive communication innovations for the client, aligned with their business, customer, and brand goals.

Skills and Experience 

• Hand on experience on FMCG.
• Expertise on TV planning
• Working knowledge of digital platform
• Good in communication and ability to present well
• Would prefer candidates from agencies.
• Persuasiveness
• Pro-activeness
• Communication skills
• Stake holder management
• Makes good presentations

Minimum qualifications:  

• Minimum 6-8 Years of experience handling offline and Digital 
• Experience in handling FMCG clients in top agencies is preferred
• E-commerce and digital is musts have
• MBA - Marketing

Life at WPP Media & Benefits  

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.  
  
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.  

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

About WPP Media  

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.  

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com  

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:  

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.  
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.  
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.  

  
Reporting of the role  

This role reports to: Partner -Client Services

3 best things about the job:  

1.Working for the fastest growing client, it provides and asks for unusual approach to the traditional media  

2.Attain strong understanding of cross channel media strategy by working on fastest growing and diversified category  

3.Be an architect with strong business outcome focus. Collaboration across the board – with teams from offline to online planning, ideation and deployment

In this role, your goals will be:
In three months:  

• Understand the category and brand objectives for the year
• Understand and take initiative towards agencies goal for the year.

In six months:  

• Successfully lead the account and engage with the client on brand’s media approach
• Initiated & delivered at least 2 key projects
• Understands the In-house products/software’s very well to demonstrate the same during client conversations

In 12 months:  

• Worked on Award entries
• Built high credibility with the team & client

What your day job looks like :  

• Provide strategic communications & planning leadership on your set of brands
• Help build effective media interventions on the back of strong Communication planning
• Act as a senior level contact for the client and have a strong understanding of cross channel media strategy. Should be able to lead strategic conversations on Media and communication planning
• Be responsible for the planning team career development & progression in the team
• Develop creative ideas and disruptive communication innovations for the client, aligned with their business, customer, and brand goals.

Skills and Experience 

• Hand on experience on FMCG.
• Expertise on TV planning
• Working knowledge of digital platform
• Good in communication and ability to present well
• Would prefer candidates from agencies.
• Persuasiveness
• Pro-activeness
• Communication skills
• Stake holder management
• Makes good presentations

Minimum qualifications:  

• Minimum 8-12 Years of experience handling offline and Digital 
• Experience in handling FMCG clients in top agencies is preferred
• E-commerce and digital is musts have
• MBA - Marketing

Life at WPP Media & Benefits  

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.  
  
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.  

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

.

So, what’s the role all about?

NiCE is looking for an AI Consultant at NiCE Cognigy, you will be a trusted advisor to our customers as they navigate their AI transformation journey. You will bring deep expertise in artificial intelligence, customer experience strategy, and industry best practices to help organisations unlock measurable value from AI-powered solutions. This is a high-impact, customer-facing role that sits at the intersection of strategy, technology, and business outcomes.

How will you make an impact?  

• Partner with customers across all verticals to understand their business challenges, goals, and existing technology landscape
• Identify, evaluate, and prioritise AI use cases that will deliver the greatest impact on customer experience, operational efficiency, and business performance
• Lead discovery workshops and consultative engagements to surface opportunities for AI transformation
• Define pilot scope, success criteria, and measurement frameworks in collaboration with customer stakeholders
• Develop clear, actionable roadmaps that align AI initiatives with customer business objectives
• Act as a subject matter expert on agentic AI, conversational AI, and the broader CX technology ecosystem
• Collaborate closely with Conversational Designers and AI Engineers to ensure seamless handoff from strategy to execution
• Present recommendations and findings to senior stakeholders, including C-suite and VP-level audiences
• Contribute to thought leadership, internal knowledge sharing, and the continuous development of NiCE Cognigy's consulting methodology

Have you got what it takes?

• 5+ years of experience in a consulting, pre-sales, or advisory role within enterprise technology, preferably in AI, CX, or contact centre solutions
• Strong understanding of AI and automation technologies, including large language models, conversational AI, and agentic workflows
• Demonstrated ability to identify and articulate business value from technology investments
• Experience facilitating workshops and discovery sessions with enterprise customers
• Excellent communication and presentation skills, with the ability to translate technical concepts for non-technical audiences
• Commercial acumen and the ability to build trusted, long-term relationships with customers
• Experience across multiple verticals (e.g. financial services, retail, healthcare, telecoms) is a strong advantage

Familiarity with contact centre operations or customer service environments is highly desirable.

 What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10683

Reporting into: Director, Solution Engineering, CSA

Role Type: Individual Contributor

So, what’s the role all about?

NICE, the market leader in cloud-based contact center technology, is looking for an experienced Solution Consultant to excite potential customers about its extensive portfolio and aid them in ultimately becoming a NICE customer.  A successful Solution Consultant will work consultatively with prospects to identify their goals and business drivers, and creatively design a solution that will meet the ever-growing demands of their contact center needs. This position will provide dedicated sales support to the Enterprise, BPO and SMB sales teams by exceeding the below expectations.

How will you make an impact?  

• Proactively identifying and addressing our customer's technical needs and objections to drive new sales, and existing account expansion.
• Actively learning and mastering the NICE software portfolio at an intermediate level, in order to creatively apply our technology to help our customers achieve their business goals.
• Critically evaluating the technical sustainability of each new sales opportunity or Request for Proposal, ensuring that our contractual obligations to each new customer are accurate, and can be delivered in a timely manner.
• Helping facilitate a smooth transition from pre-sales to implementation by providing adequate knowledge transfer regarding the scope and requirements of the project, ensuring a seamless onboarding experience.
• Protecting NICE from projects where technical challenges outweigh the value of a technically problematic opportunity, and long-term partnership.
• Assisting our Sales team through preparation and delivery of business discussions, technical presentations, and product demonstrations, by carefully mapping customer business requirements to effective value driven technical solutions leveraging the NICE software portfolio.
• Proactively identifying customer needs through a technical benefits assessment, carefully building the business value of the solution, in order to assist with overcoming potential objections to proposed technical solutions.
• Meeting with our prospective customers as a trusted technical advisor, developing a deep understanding of their current environment, key business challenges and goals, and helping prospective customers envision the benefits that can be realized through an advanced contact center deployment with NICE.
• Gathering valuable field data and product feedback from each customer engagement and working directly with Product Management to facilitate ideas for the long-term technical direction and development of NICE’s software portfolio.
• Providing an open and continuous knowledge transfer to the overall Sales Team and newly hired SEs, highlighting the technical aspects and benefits of our solution, and how to competitively position each product.
• Delivering partner enablement activities, ranging from ad-hoc updates to extended knowledge transfer sessions.
• Building and maintaining demo environments both for internal NICE usage and for our partners.
• Assisting in the preparation and response to customer RFP requests, carefully qualifying the prospective deal for technical feasibility.
• Scoping and building proofs of concept for prospective customers that require a hands-on experience of NICE products, to confirm the required performance of the solution within their environment.
• Developing detailed solution design documentation for each new customer, which will serve as the foundation of our technical engagement, and act as a bridge to seamlessly engage our Professional Services Organization, to provide the most effective onboarding experience.
• Continuously building and maintaining relationships with key stakeholders in each sales cycle, including executive, financial, technical decision makers and influencers within each of our prospects.

Have you got what it takes?  

• Bachelor’s degree in computer science, IT/Business Information Systems, Communications or related field or equivalent work experience required.
• Strong background & experience in AI /GenAI-powered Virtual Agent, Agent Assist, Agentic AI, Knowledge Management
• Good knowledge of CCaaS- Omni-channel/digital, Proactive, ACD/Dialer, IVR, CRM capabilities & use-cases
• Good Knowledge of contact center operations & applications- Workforce Engagement Management (Recording, Quality & Performance Management, Workforce Management), Interaction Analytics & Automation (RPA), Voice of the Customer (VoC)
• Basic knowledge of IP telephony, SIP trunk, WebRTC
• Basic knowledge of cloud security
• Exceptional written and verbal communication skills
• Excellent interpersonal skills with the ability to effectively listen to quickly assess the situation and then convey thoughts and ideas in a clear and concise manner.
• Strong presentation skills – must possess the ability to sell and effectively build credibility in front of all levels of management, including an executive audience.
• Analytical and quantitative abilities required – Must be able to interpret and explain financial and statistical information.
• Min 12+ years of Pre- sales experience
• Ability to manage multiple competing priorities and work effectively under the pressure of time constraints in a fast-paced, collaborative environment
• Experience with programming or scripting languages such as Java script or Python, and including use of REST APIs.
• Detail-oriented, but able to digest the critical elements of a situation to withstand being hyper-focused on the minutia.
• Ability to multi-task in a challenging environment while maintaining a high level of ownership and responsiveness.

What’s in it for you?  

• Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!  

Enjoy NiCE-FLEX!   

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.  

Requisition ID: 10493
Reporting into: Director, Portfolio Solution Engineering
Role Type: Individual Contributor  

About the Role

NICE is seeking a talented AI Engineer to accelerate innovation across the APAC region by leading AI-centric Proof of Concepts (POCs) and Pilots alongside our extended solution and sales engineering teams. This role sits at the intersection of cutting-edge AI development and customer-facing technical delivery, with a special focus on Agentic AI solutions that push the boundaries of what is possible with intelligent automation and large language models.

The AI Engineer will work hands-on to design, build, and demonstrate AI-powered solutions, translating complex technical capabilities into tangible business value for customers across APAC.

How will you make an impact?

Agentic AI POCs & Pilots

• Design and build Agentic AI proofs of concept

     Architect and develop end-to-end Agentic AI solutions demonstrating autonomous decision-making, multi-step reasoning, and task orchestration across APAC customer engagements.

• Prototype rapidly

     Build lightweight, demonstrable prototypes using LLMs, agent frameworks, and NICE /Cognigy platform APIs to showcase the art of the possible.

Development & Engineering

• Develop and integrate APIs, webhooks, and microservices connecting LLMs and AI models to enterprise platforms and CX workflows.
• Build and maintain reusable AI accelerator assets, code templates, and demo environments for the extended APAC team.
• Implement prompt engineering strategies, RAG pipelines, and agent orchestration frameworks LLM & AI Model Expertise
• Apply knowledge of large language models (GPT-4, Claude, Gemini, Llama, etc.) to design appropriate solutions for customer use cases.
• Evaluate and select the right model, fine-tuning approach, or retrieval strategy for each POC based on accuracy, latency, and cost requirements.
• Stay current with the rapidly evolving LLM ecosystem including model releases, agent frameworks, and emerging AI tooling.

Collaboration & Knowledge Sharing

• Contribute to internal playbooks, documentation, and demo libraries to uplift the broader team’s AI capabilities.
• Engage with customers directly to understand requirements and translate them into practical AI solution designs.

Have you got what it takes?

• Bachelor’s degree in computer science, Software Engineering, or a related field or equivalent experience.
• 4-8 years of software development experience in developing high performance, highly available and scalable enterprise-grade software products that can perform, scale, and integrate into a broad enterprise ecosystem.

Programming proficiency:

.

• Experience with REST APIs, JSON, cloud SDKs
• Familiarity with data processing, vector databases and embedding pipelines for RAG architecture.
• Ability to debug, iterate quickly, and deliver working demos under tight timelines.

AI & Machine Learning Understanding

• Solid conceptual and practical understanding of machine learning fundamentals, NLP/NLU, and generative AI.
• Experience designing or building Agentic AI systems — including tool use, memory, planning, and multi-agent coordination.
• Understanding of responsible AI practices, hallucination mitigation, and evaluation methodologies for LLM outputs.

LLM Usage & Prompt Engineering

• Proficient with LLM APIs     including OpenAI, Anthropic Claude, Google Gemini, Azure OpenAI, and open-source models via Hugging Face or Ollama.
• Strong prompt engineering skills: few-shot prompting, chain-of-thought, structured outputs, and system prompt design.

Version Control & Collaboration Tools

• GitHub / Git proficiency:

     Comfortable with branching strategies, pull requests, code reviews, and collaborative development workflows.

• Ability to manage, share, and version AI demo assets and code in shared repositories accessible to the extended team.
• Experience with CI/CD basics and familiarity with tools such as GitHub Actions, or similar pipelines, is advantageous.

.

You will have an advantage if you also have:

• Experience with NICE CXone, Cognigy (conversational AI & agent orchestration platform), or similar CCaaS / conversational AI platforms.
• Knowledge of the APAC technology landscape and experience working with enterprise customers in the region.
• Background in contact centre, CX, or enterprise SaaS environments.
• Exposure to voice AI, speech-to-text/text-to-speech pipelines, or real-time AI in contact Centre contexts.

What’s in it for You?

Join an ever-growing, market-disrupting, global company where teams — comprised of the best of the best — work in a fast-paced, collaborative, and creative environment. As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate about AI, innovative at heart, and excited to constantly raise the bar on what intelligent technology can do, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 10692                

Reporting into: Director,Solution Engineering

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Job Description goes here

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

SUMMARY

As a Solutions Engineer, you will be responsible for supporting our enterprise customers, reporting to the regional Director, Solutions Engineering. You will partner directly with regional account executives to help change our customers view and how they approach cloud security. You will be their trusted advisor for all matters related to cloud security across AWS, Azure, and GCP. We are passionate about technical sales and helping our customers achieve the maximum value from our solution. 

WHAT YOU’LL DO

• Partner with the sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets.
• Provide presentations to our customers and prospective customers such as whiteboards,  product demonstrations, slides, and proof of value outcomes.
• Help our customers and prospective customers plan in-depth test plans for showing the value of the Wiz platform in their environment (proof of value).
• Invest time in learning new product features, industry related developments, and broadening your overall technical skillset.
• Represent Wiz in technical forums such as trade shows, technical meet-ups, and industry events.

WHAT YOU’LL BRING

• Ability to deliver world class demonstrations and training experience to our channel customers
• Mastered the technical sales process
• Thrive in a creative technical role assisting partners to build a technical business delivery model
• Experience in a sales engineering role delivering solutions to C-level executives at enterprise customers
• Ability to travel
• Cloud security experience
• AWS/Azure/GCP hands on experience
• Network engineering experience
• Strong operating system, virtual machine, and container knowledge
• Knowledge of risk-based security assessments and frameworks
• Understanding of cloud identity, access, certificates, and keys

BONUS POINTS: 

• Experience with traditional CSPM tools
• SaaS experience
• Awareness of the CI/CD process
• Familiarity with Infrastructure as Code

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

1.  Get in-depth understanding of the client’s business and work on multi-media strategy
   
   
2.  Learning across traditional & digital media
   
   
3.  Be a part of award winning and historic campaigns

• The deep Knowledge we have of our clients’ business.
• The confidence to Challenge what’s gone before.
• The Support to go further than we thought possible. 

• Understand client’s business and current Media strategy deployed.
• Be responsible for client’s day-to-day deliverables.
• Be responsible for client’s deliverables and understanding what’s working and what is not working from a strategic lens
• Reviews, AOPs
• Be able to plan multi-media (Traditional & Digital)
• Analyse media, business & competition learnings to form next year’s approach
• Be able to bring integrated (Traditional & Digital) learning and conversations with client

• Client Management
• Optimizations
• Reviews
• Identifying new Media opportunities for client
• Understanding new platforms
• Analysing Media trends

• Analysis for weekly meetings & Monthly meetings
• Campaign Insights & application of the same in future campaigns
• Platform updates
• Educating clients on various formats and benefits of same
•  6+ Years of experience in Media – Digital and TV understanding
• Postgraduate
• Client servicing
• Familiarity with online and offline planning software
• Background in strategy will be given preference.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Role: Digital Designer 

Location: India (Remote working until further notice)

A Little Bit About the Role: 

As a Digital Designer you will be responsible for designing, managing, and producing design concepts through to full artwork stage for a wide variety of outputs. This role will work under the direction of a Creative Director and work with a creative team to execute on designs. Our ideal candidate has worked at an advertising agency or design firm and has a dense portfolio of great digital and moving image work.    

You will be working within brand guidelines, producing design and artwork to the client’s brief and exacting standards. They will proactively manage projects within agreed timescales considering quality, accuracy, and consistency. The expectation is to maintain a fast paced and responsive workflow across multiple projects and brands within our organisation whilst learning from others and developing your craft along the way.   

What You’ll be Doing: 

• Work on projects from start to finish — working collaboratively across teams on ideation, creation, and implementation  

• Show strong conceptual and integrated design thinking for web, ecommerce, social content, and digital marketing  

• Show strong conceptual and integrated design thinking for digital and social advertising   

• Define the look and feel for variety of digital design projects   

• Implement existing brand guidelines and templates on projects   

• The ability to work under direction and using your own initiative   

• Presenting your work internally and to clients and manage workloads within agreed timings   

• Keeping up to date with current design trends   

• Understand what makes GREAT content e.g. best practices for making ecommerce, social assets and mobile first 

What you’re capable of:   

• Experience working with FMCG / Health Brands    

• Social and video design experience with Visual Arts BS/BA degree a plus  

• A portfolio demonstrating your ideas through to execution  

• A passion for digital trends and interaction / animation design  

• You'll have a deep affinity with layout, typography, and ideas-generation  

• Excellent grasp of design programmes and tools such as Photoshop, InDesign, and illustrator  

• A team player and possess the ability to build strong and effective working relationships  

• You have an excellent attention to detail  

• Capable for taking creative briefs from clients and account team and show personal responsibility for quality across all jobs allocated which includes client liaison 

 What you’ll need:     

• A rich portfolio of relevant work examples - digital, banners, Social media, emails, landing pages, in-store, event materials, collateral, icons, infographics, brochures, and campaigns   

• A keen sense of personal responsibility for the quality control, presentation, and accuracy of all work.  

• Solid understanding of graphic design and web technologies  

• High Level of Craft for design   

• Brand identity, visual systems, and campaign identities as real working experience  

• Experience working with  retail/ Health FMCG brands   

• Social and video design experience with Visual Arts BS/BA degree a plus  

• A portfolio demonstrating your ideas through to execution  

• A passion for digital trends and interaction / animation design  

• You'll have a deep affinity with layout, typography, and ideas-generation  

• Proficiency in Adobe CC suite applications including Photoshop, Illustrator, Sketch, and associated prototyping   

• A team player and possess the ability to build strong and effective working relationships  

• Handle multiple projects simultaneously and thrive in a fast-paced, deadline-driven environment   

• A portfolio comprised of traditional and digital, conceptual campaign, design, and interaction design work  

• Willingness to accept feedback and iterate over designs in a highly-collaborative, low-ego team environment   

• Overflowing with curiosity, creativity, and ambition 

#BTG+ #LI-SK1

Role: Digital Designer 

Location: India (Remote working until further notice)

A Little Bit About the Role: 

As a Digital Designer you will be responsible for designing, managing, and producing design concepts through to full artwork stage for a wide variety of outputs. This role will work under the direction of a Creative Director and work with a creative team to execute on designs. Our ideal candidate has worked at an advertising agency or design firm and has a dense portfolio of great digital and moving image work.    

You will be working within brand guidelines, producing design and artwork to the client’s brief and exacting standards. They will proactively manage projects within agreed timescales considering quality, accuracy, and consistency. The expectation is to maintain a fast paced and responsive workflow across multiple projects and brands within our organisation whilst learning from others and developing your craft along the way.   

What You’ll be Doing: 

• Work on projects from start to finish — working collaboratively across teams on ideation, creation, and implementation  

• Show strong conceptual and integrated design thinking for web, ecommerce, social content, and digital marketing  

• Show strong conceptual and integrated design thinking for digital and social advertising   

• Define the look and feel for variety of digital design projects   

• Implement existing brand guidelines and templates on projects   

• The ability to work under direction and using your own initiative   

• Presenting your work internally and to clients and manage workloads within agreed timings   

• Keeping up to date with current design trends   

• Understand what makes GREAT content e.g. best practices for making ecommerce, social assets and mobile first 

What you’re capable of:   

• Experience working with FMCG / Health Brands    

• Social and video design experience with Visual Arts BS/BA degree a plus  

• A portfolio demonstrating your ideas through to execution  

• A passion for digital trends and interaction / animation design  

• You'll have a deep affinity with layout, typography, and ideas-generation  

• Excellent grasp of design programmes and tools such as Photoshop, InDesign, and illustrator  

• A team player and possess the ability to build strong and effective working relationships  

• You have an excellent attention to detail  

• Capable for taking creative briefs from clients and account team and show personal responsibility for quality across all jobs allocated which includes client liaison 

 What you’ll need:     

• A rich portfolio of relevant work examples - digital, banners, Social media, emails, landing pages, in-store, event materials, collateral, icons, infographics, brochures, and campaigns   

• A keen sense of personal responsibility for the quality control, presentation, and accuracy of all work.  

• Solid understanding of graphic design and web technologies  

• High Level of Craft for design   

• Brand identity, visual systems, and campaign identities as real working experience  

• Experience working with  retail/ Health FMCG brands   

• Social and video design experience with Visual Arts BS/BA degree a plus  

• A portfolio demonstrating your ideas through to execution  

• A passion for digital trends and interaction / animation design  

• You'll have a deep affinity with layout, typography, and ideas-generation  

• Proficiency in Adobe CC suite applications including Photoshop, Illustrator, Sketch, and associated prototyping   

• A team player and possess the ability to build strong and effective working relationships  

• Handle multiple projects simultaneously and thrive in a fast-paced, deadline-driven environment   

• A portfolio comprised of traditional and digital, conceptual campaign, design, and interaction design work  

• Willingness to accept feedback and iterate over designs in a highly-collaborative, low-ego team environment   

• Overflowing with curiosity, creativity, and ambition 

#BTG+ #LI-SK1

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 
  
  

Role Summary and Impact 

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for an Associate Director Cross channel who will do: 

• Client & Channel Leadership Act as the lead and primary point of contact for key digital marketing channels—including Search, Social, Programmatic Buying Units (PBU), Ad Operations, or Commerce (all or couple of them). Represent the Global Operations Center (GOC) in all channels wise agency/market interactions, ensuring expectations are managed and consistently met. Serve as the custodian of activation excellence for assigned channels, driving trust and accountability across global stakeholders. 

• Campaign Activation & Performance Oversight Oversee the activation, and optimization of campaigns across multiple channels and designated markets. Ensure flawless execution that aligns with broader media strategies and brand objectives. Work in close partnership with local and regional teams to maintain consistency, enhance performance, and deliver measurable impact through detailed reporting and actionable insights. 

• Stakeholder Management & Business Partnership Build and maintain strong relationships with internal market teams (Europe, U.S., Asia, MEA, AUNZ), agency partners, and cross-functional groups. Act as a strategic advisor, offering data-driven solutions tailored to regional needs while upholding global standards. Partner with leadership and internal clients to drive innovation, resolve challenges, and influence strategic decisions that contribute to business growth. 

• Operational Excellence & Governance Design, implement, and manage scalable workflows and Standard Operating Procedures (SOPs) to enhance operational efficiency, campaign quality, and consistency. Enforce compliance with global taxonomy, quality assurance, and platform governance standards. Analyze operational data and feedback to identify improvement areas, ensure process adherence, and escalate issues to the appropriate stakeholders for resolution. 

• Team Leadership & Talent Development Lead, mentor, and develop a high-performing team of subject matter experts responsible for campaign execution, optimization, and reporting. Foster a collaborative, accountable, and growth-oriented team culture. Ensure efficient team resourcing, continuous skills development, and alignment with organizational objectives through regular feedback, coaching, and performance evaluation. 
• Innovation, Automation & Business Growth Proactively identify new business opportunities within existing accounts and emerging markets. Collaborate with directors and senior leadership to develop compelling discussions for onboarding new scopes of work. Champion the adoption of internal and external automation tools and technology solutions to drive operational efficiency and future-proof activation capabilities. 
• Coordination with internal team to overall smooth running for operations.
   

Skills and Experience 

If this opportunity looks right for you, we are looking for candidates who have: 

• 6+ year's professional experience in digital media execution
• You are at least one biddable media platform expert out of Google Ads, Meta, DV 360 with hands on experience across other platforms including but not limited to SA 360, Bing Search, DCM, Amazon ads, Twitter, LinkedIn and more.
• You are proficient in Microsoft Excel and Google Sheet
• Minimum team size handled 8-20 people. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Reporting of the role

This role reports to the Associate Director

3 best things about the job:

1. Get to work in a truly integrated team handling 360 aspects for a brand
2. Will work closely with the leading publishers such as Google & Facebook
3. Will be exposed to Programmatic

In this role, your goals will be:

In three months:

• Understood the complete biddable media scenario on client’s business, e.g. Search, Facebook, etc.
• Handled day to day tasks / requirement effectively

In six months:

• Optimized implementation in all biddable media platforms
• Recommended and implemented best practice
• Explored and executed an innovation in one of the biddable media platforms

In 12 months:

• Exceed client expectations in terms of biddable media implementation
• Create a road-map for the next year.

What your day job looks like at WPP Media:

• Analyze, track and optimize on an ongoing basis effective benchmarks for measuring the campaigns performance including keyword/placement bids, account daily/monthly budget caps, impression share, quality score, CTR, conversion rate and other important metrics and proactively make strategic recommendations to meet campaign goals and improve performance.
• Communicate with internal stake holders on project development, timelines, and results. Work closely with the other team members to meet goals.
• Monitor and administer analytics dashboards and key reporting MIS tools and regularly make recommendations for improving the data available
• Client communication, prioritizing work for the team and ensuring the recommendations and optimization on the account is designed to meet client KPIs
• Stay ahead of the competition by analyzing, keeping pace and regularly documenting search engine and PPC industry trends across web and mobile platforms, and adopting new/best practices on an ongoing basis.

What you’ll bring:

• Expertise in Google analytics
• Through understanding of Google AdWords
• Understanding of Bid Management Tools
• Number Crunching
• Understanding of Programmatic

Minimum qualifications:

Relevant experience of 3-5 years in search marketing roles

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

Reporting of the role     

This role reports into the Partner - Digital.     

3 best things about the job:     

• Be part of one of the largest digital spending accounts
• Chance to lead client conversations and thinking on biddable media limited not just to search but also covering Facebook and potentially programmatic
• Strong culture of test & learn – if you want to learn the effectiveness of a new tool, a new platform and want to apply the learning, you have to make a strong case for it, and the media team will help enable the test. Once the test is successful, your learnings and recommendations

In three months:     

You should be able to plan, execute and present month on month search strategy for each brand, communicate and be on top of all biddable campaign metrics as well as. Recommendation on overall brand content that helps brands achieve goals beyond campaign metrics. Build the quarterly Search strategy for the brands you manage as well as manage at least 1 corporate project. You will also manage monthly connects with the client and customized planning requirements.     

In six months:     

You should be able to contribute to the annual planning and strategy process for all brands that you manage and help present the search section to the internal strategy team and potentially to the client.     

Have regular conversation with Google team to improve account performance for your set of brand and leverage the Google support for strengthening campaign strategies. You will also manage a few corporate projects / test & learns that you will roll out.     

In twelve months:     

You will help evolve the search, biddable planning principles and think with beyond search approach for your set of brands on biddable media. Work closely with the strategy team to build brand specific strategies.      

What your day job looks like:     

• Plan and manage all digital marketing, trackers, communication, social media and display advertising campaigns
• Strong grasp on numbers and excel. Should be able to work quickly to measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative KPI growth strategies
• Utilize strong analytical ability to evaluate digital across multiple channels and customer touch points
• Instrument conversion points and optimize user funnels
• Collaborate with brand, internal team and other vendor partners
• Evaluate emerging technologies. Provide perspective for adoption where appropriate

Skills and Experience

• BS/MS degree in marketing or a related field
• Ability to work under pressure and tight deadlines
• Proven working experience in 7-10years in digital marketing – preferably with FMCG, Retail or ecomm.
• Strong analytical skills and data-driven thinking - Intermediate to advanced analytical skills, specifically relating to performance data and metrics
• Experienced in identifying target audiences and devising digital campaigns that engage, inform and motivate
• Demonstrable experience leading social media and/or display advertising campaigns
• Applied knowledge of 3rd party ad serving, website and tracking and associated technologies
• Up-to-date with the latest trends and best practices in online marketing and measurement -(DMP, DSP, SSP etc.) – Preferred

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Role: Senior Enablement Manager (Sales Operations)  

Location: Remote working until further notice 

About the role: 

As Senior Enablement Manager, you'll be the single point of accountability for OLIVER's proposal and enablement operations globally. You'll manage concurrent workstreams across RFP, pitch, and enablement functions — maintaining rigorous quality standards while keeping complex, multi-party submissions on track. Working closely with the Director of Sales Operations and Enablement, you'll build and govern the systems, databases, and processes that enable our global sales engine to run efficiently and win consistently. 

What you will be doing: 

• Lead end-to-end ownership of the RFP and RFI process, from intake and scoping through resource coordination, compliance review, and final submission 

• Manage project timelines across all active proposal and pitch workstreams, setting clear milestones, flagging risks proactively, and holding cross-functional contributors accountable to deadlines 

• Drive purchase order (PO) adherence across all proposal workflows, ensuring alignment with procurement requirements across client and internal systems 

• Allocate resources effectively across concurrent RFP, pitch, and enablement workstreams, balancing team capacity against live pipeline demand 

• Own and maintain the Global Rate Card Database, RFI database, and RFP database — ensuring accuracy, version control, compliance, and controlled access at all times 

• Maintain Salesforce data quality across all sales opportunities tied to proposal activity, upholding consistent entry standards across the team 

• Take full ownership of client-facing deliverables including MSA submission forms, compliance documentation, rate cards, creative tests, RFP decks, pitch decks, and video assets 

• Enforce quality control standards across all deliverables, reviewing for accuracy, brand consistency, and compliance before every submission 

• Curate and govern the Content Library, ensuring sales assets are current, correctly tagged, and readily accessible to sellers across global markets 

• Track and report budget burn rate across active proposal workstreams, surfacing overage risks and supporting reallocation decisions in a timely manner 

• Produce and distribute weekly RAG (Red/Amber/Green) status reports across all active RFP and pitch projects, giving senior stakeholders a clear, real-time view of progress and risk 

• Lead stakeholder coordination across complex, multi-party submissions involving sales, creative, legal, and finance — running status meetings and maintaining momentum throughout 

• Support compliance tracking across all deliverables, ensuring adherence to client requirements, internal governance standards, and The Brandtech Group policies 

 What you need to be great in this role: 

• Solid experience in sales operations, bid management, proposal management, or sales enablement within a professional services, creative agency, consulting, or technology environment 

• Demonstrated ownership of end-to-end RFP or bid processes in a high-volume, enterprise B2B sales environment 

• Strong project management capability — able to run multiple concurrent workstreams against competing deadlines without losing the detail 

• Salesforce proficiency including opportunity management, data standards, reporting, and process adherence — with a track record of improving CRM hygiene across sales teams 

• Experience managing proposal or content databases using platforms such as Loopio, Responsive (RFPIO), Seismic, Highspot, or equivalent 

• Familiarity with rate card structures, budget tracking, and commercial data management in close collaboration with finance teams 

• Meticulous attention to detail and a track record of maintaining quality standards across high-stakes, client-facing deliverables 

• Experience working with MSA structures, procurement processes, and compliance requirements in complex enterprise sales contexts 

• Ability to produce RAG reporting and present project status clearly and confidently to senior stakeholders 

• Strong written and verbal communication skills — able to brief, align, and hold accountable cross-functional contributors without direct authority 

• Proficiency with project management tools such as Asana, Monday.com, Smartsheet, or Notion 

• Commercial awareness and a clear understanding of how operational excellence in proposals and enablement connects to win rates, deal velocity, and revenue growth 

• A systems mindset: you build processes that scale, not workarounds that don't 

Gen AI and Agentic Thinking 

• Advanced proficiency with Gen AI tools to enhance operational efficiency and output quality — for example, drafting proposal content, summarising RFP requirements, or accelerating research workflows 

• Experience designing AI-assisted workflows for yourself and the wider team to reduce manual effort and improve consistency across deliverables 

• Ability to train others on effective AI tool usage within a sales operations or enablement context 

• Agentic thinking applied to complex, multi-step challenges — systematic problem-solving across concurrent, high-pressure workstreams 

• Strong understanding of AI capabilities and limitations, with rigorous human oversight applied to all client-facing content 

Req ID- 17019 

#L1-DJ1 #BTG+

#LI-DNI #LI-DNP #LI-WPPBC1

Role:  Associate Creative Director - Copy 

Location: Mumbai, India

About the role: 

The Associate Creative Director - Copy combines campaign planning, creative strategy & copywriting. They are experts in storytelling and dramatization of subject matter. Their role is to create inspiring and exciting campaigns that go beyond the client brief, and help deliver tangible & measurable results for our client.   

What you will be doing: 

Creative Thinking and Writing Skills  

• To be responsible for the conceptualization and execution of small, mid and large size thematic and tactical campaigns, across social, ecommerce & digital. 
• To understand the importance of brand & creative strategy and deliver output that is both creative and effective.  
• To understand the importance of telling stories  
• To ensure consistency and quality across all written content  
• To write short and long form copy, scripts, etc.  
• To create and repurpose content for different usages  
• Someone who can think video, content, editorial - very ideas/creative person 
• To maintain a high awareness of relevant trending topics and news to identify content opportunities  

Social Media Expertise   

• Optimizing social media content (language, message, tone) on the basis of the behaviour of our target audience  
• Understanding social media insights (reach, engagement etc.), and working with the analytics team to implement learnings and sharpen/better content. 

Project Management  

• To work closely with internal teams, marketing managers and cross-functional teams to create strong concepts from initial briefing  
• To set tone and drive creativity, working closely with agency and client leads to ensure creative excellence, timeliness and integrated thinking on what’s best for the brand.  
• To combine an authoritative voice and consumer education with comprehensive marketing integration.  
• To provide social support and consultation to cross-functional teams across products verticals, marketing, PR etc.  

What you need to be great in this role: 

• A minimum of 6 as a Copywriter at / across top-level agencies, with a strong digital background.  
• Experience of working with international & national brands, having delivered pan-India large-scale campaigns 
• A thorough understanding of how content can play out across multiple mediums. 
• Someone who can think video, content, editorial - very ideas/creative person 
• Good copy hands-on experience - needs to get GenZ and Millennials      
• Demonstrated ability to combine and translate complex material from different sources and contexts into stories and content that engage and resonate with target audiences 
• Prior experience writing spots for television is a must.  
• An in-depth understanding of social media platforms is a must.  
• Confident and comfortable working in a fast-paced, changing client environment 
• A passionate and inspiring writer 
• Self-motivated, working with little supervision 
• Collaborative team player, open minded – nonpolitical 
• Discrete about all confidential and personal information 
• Driven, proactive, helpful, and enthusiastic team player 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17330

#LI-SP1 #LI-Onsite

Role: Senior Social Media Manager 

Location:  Mumbai, India

About the role: 

Working in true collaboration with our client, we have one goal in mind: ‘to be the leading agency partner for the development of stunning and effective Needs based content and digital media campaigns’. 

These brands are at the forefront of contemporary thinking, utilising in-depth insight for digital strategy and content advertising. They are also dedicated to sustainability and foregrounding a brand purpose, which means the work we do with them requires working creative thinking into every brief, regardless of scale. 

We are currently looking to hire a Senior Social Media Manager with 4+ year’s experience to manage social networks for a top FMCG client. 

The successful candidate will have a strong background of working with digital and social agencies, and must excel in producing engaging and creative social media and digital work, across planning, strategy and media. 

An editorial background and creative skills such as Photoshop would be an advantage. 

A passion for and inquisitive about AI and new technologies. An Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

 
What you will be doing:  

• Your key role will be to manage all content for the brand and build an engaging community on social media. 
• Develops weekly/monthly social media calendar for Instagram & YouTube in line with the chosen proposition to drive relevance and BLK(brand love key) - will ensure content is shot and deployed on time and in full  
• Ideates compelling and innovative campaign ideas (spanning over short and mid-term) to drive engagement on the platforms - the person will be responsible for end to end execution of the campaign - from ideation to deployment and measuring performance post-campaign to drive these activations in the future 
• Will ensure timely execution/deployment of content across platforms - calendarizing and copy for our social content on all relevant platforms 
• Will be responsible for driving reach, follower count, and engagement that drives our mind measures (movement on metrics of TOM and Spont for Digital) 
• Will ensure new launch announcements and moment marketing to drive relevance 
• Maintains bi-weekly and monthly trackers for all platforms to track progress on social 
• Will hold responsibility of maintaining ORM for the brand on our digital  
• Reaching a specific number of followers, engagement rate, reach on social 
• Will ensure consistency of content churned out on social media - 30 posts in a month 
• Will drive Input vs Output (ROI) on the spends on social/digital and bring in efficiencies MoM. 
• Progress in mind measures on digital track (QoQ) 
• Timely execution of content as per aligned calendars 
• Manage content for the brand across social channels especially Instagram. 
• Grow brand’s follower base aggressively by creating content, mapping performance, looking through competition, engaging with the influencer community and managing the online reputation. 
• Write short and long form articles 
• Repurpose existing content for different uses 
• Master a variety of brand voices 
• Work closely with clients to create strong concepts from initial briefing through to execution 
• Set tone and drive creativity, working closely with the Creative Director-Copy(CD/ Account Director) and Data Strategists to ensure creative excellence 
• Maintain a high awareness of relevant trending topics and news to identify content opportunities 
• Be responsible for working with internal teams to gather input and validate the content 
• Ensure consistency and quality across all written content 
• Present and articulate concepts to clients  
• Posting and scheduling all content and keep the content and cultural calendar up to date. 
• Helping to plan the content calendars. 
• Helping to develop copy to support our visual content. 
• Participating in creative brainstorms alongside the Creative Director and Strategist. 
• Having a great understanding of social channels and trends 
• Staying up to date with updates and changes across the social platforms and communicating these to team members. 

What you need to be great in this role: 

• 4+ years strong experience writing for digital. Must be comfortable creating content and bring a fresh perspective to connect with audiences. 
• Ability to strategies things from a long term perspective 
• Good in analytics 
• To be up to date with trends & know how of platforms 
• Keep a track record of executing campaigns 
• Experience working on Agile 
• Understanding of how digital landscape works 
• Should have ability to think on a 360/ cohesive level 
• Proactive follow ups, to be on top of things 
• Have worked with beauty/ personal care space 
• Be the single-point contact for the creative team and the brand team. 
• Lead the creative vision for the brand - strategy, copy, content, social with knowledge and expertise. 
• Be immersed in the execution of Brand across all consumer touch points - social media, influencer, paid media including performance, PR, ecomm and DTC. 
• Lead the team to qualitative + quantitative success. 
• Act as a bridge between the teams and create short-term + long-term goals that are followed through. 
• To take accountability & manage the flow of accountability and scale up quality work. 
• Put together content schedules and create a seamless environment and flow of work. 
• Must have flawless written English including punctuation and spelling. 
• Someone who loves the pace of digital change and innovation. 
• Someone who keeps abreast of pop culture, loves a meme, and keeps on top of internet trends. 
• Good understanding of which content, formats and platforms drive which outcomes. 
• Good understanding of people’s behaviour on social media across different platforms. 
• A thorough understanding of the language and needs inherent to writing for beauty brands 
• A powerful grasp of how content can play out across multiple mediums 
• Able to use data and insight to inform creative 
• A flair for words 
• Good Communication skills  
• Good in handling pressure 
• The ability to think conceptually when needed. Experience working as part of a traditional creative team (designer and copywriter) would be helpful 
• Demonstrated ability to combine and translate complex material from different sources and contexts into stories and content that engage and resonate with target audiences 
• Confident presenting and communicating clearly to other team members and clients. 
• Preferably someone who comes from a digital first / digital only brand / editorial / agency 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 16729

#LI-SP1 #LI-Onsite

About WPP Media  

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.  

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com  

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:  

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.  

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.  

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.  

About Wavemaker : A Leading WPP Media Brand,  

Wavemaker:   

Wavemaker positively provokes growth for clients by reshaping consumer decision-making and experiences through media, content, and technology. Our name is both our mission and our method. We do our best work for brave brands and people who relish being challenged to go further and faster, together.  

-led mindset, the multi-discipline agency spans four continents with 45 offices and over $1.2 billion dollar in billings globally. As an early adopter with the first ever AI-generated TV ad for Lexus in 2018, T&P is focused on harnessing AI across all its outputs with its 1,900 people already trained on WPP's proprietary AI platform Creative Studio, to deliver enhanced outcomes for clients.  

3 best things about the job: 

1. Opportunity to work on the largest FMCG client in the region 
2. Lead strategic thinking and integrated solutions for your set of brands 
3. Spearhead innovations and disruptive ideas 

Role Summary and Impact  

We are currently looking for a Senior Director who will lead the development of Digital media strategies and oversee high-level client engagements. The candidate will be responsible for driving strategic initiatives, mentoring teams, and ensuring seamless collaboration across all Strategic Units to deliver impactful media solutions and maintain smooth functioning of processes.

Core responsibilities:

• In-depth understanding of category and client business, forecasting future trend
• Leading integrated strategy for AOPs 
• Overseeing BAU operations, including planning & activation with direct reporting team and support functions 
• Establish strong client relationship & manage stakeholders from brand & media at the client’s end 
• Challenge briefs and constantly evolve our strategies to ensure we hit client KPIs and constantly take campaigns to the next level 
• Being the key custodian of your set of brands, understanding client challenges and provide solutions 
• Understanding of various agency functions and ancillary capabilities to provide holistic value to client 
• Future planning, forecasting workloads and team management 
• Team upskilling & succession planning

        The Candidate:  

• 12+ years of experience in media strategy, planning, execution & team management 
• Comfortable making & presenting annual, quarterly media strategy & plans. 
• Experience in integrating first party data into media strategies 
• Working knowledge of all tools – TGI, BARC, MAP, IRS. Knowledge of digital tools (COMSCORE, Similarweb, Google trends, etc) would be a plus 
• Go getter attitude, understanding of data & analytics, communication skills, good logical reasoning, attention to detail, integrity, empathy & dare to challenge status quo

Life at WPP Media & Benefits  

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.  
  
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.  

While we appreciate all applications received, only those candidates selected for an interview will be contacted.   

Role: Senior Social Media Manager 

Location:  Mumbai, India

About the role: 

Working in true collaboration with our client, we have one goal in mind: ‘to be the leading agency partner for the development of stunning and effective Needs based content and digital media campaigns’. 

These brands are at the forefront of contemporary thinking, utilising in-depth insight for digital strategy and content advertising. They are also dedicated to sustainability and foregrounding a brand purpose, which means the work we do with them requires working creative thinking into every brief, regardless of scale. 

We are currently looking to hire a Senior Social Media Manager with 4+ year’s experience to manage social networks for a top FMCG client. 

The successful candidate will have a strong background of working with digital and social agencies, and must excel in producing engaging and creative social media and digital work, across planning, strategy and media. 

An editorial background and creative skills such as Photoshop would be an advantage. 

A passion for and inquisitive about AI and new technologies. An Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

 
What you will be doing:  

• Your key role will be to manage all content for the brand and build an engaging community on social media. 
• Develops weekly/monthly social media calendar for Instagram & YouTube in line with the chosen proposition to drive relevance and BLK(brand love key) - will ensure content is shot and deployed on time and in full  
• Ideates compelling and innovative campaign ideas (spanning over short and mid-term) to drive engagement on the platforms - the person will be responsible for end to end execution of the campaign - from ideation to deployment and measuring performance post-campaign to drive these activations in the future 
• Will ensure timely execution/deployment of content across platforms - calendarizing and copy for our social content on all relevant platforms 
• Will be responsible for driving reach, follower count, and engagement that drives our mind measures (movement on metrics of TOM and Spont for Digital) 
• Will ensure new launch announcements and moment marketing to drive relevance 
• Maintains bi-weekly and monthly trackers for all platforms to track progress on social 
• Will hold responsibility of maintaining ORM for the brand on our digital  
• Reaching a specific number of followers, engagement rate, reach on social 
• Will ensure consistency of content churned out on social media - 30 posts in a month 
• Will drive Input vs Output (ROI) on the spends on social/digital and bring in efficiencies MoM. 
• Progress in mind measures on digital track (QoQ) 
• Timely execution of content as per aligned calendars 
• Manage content for the brand across social channels especially Instagram. 
• Grow brand’s follower base aggressively by creating content, mapping performance, looking through competition, engaging with the influencer community and managing the online reputation. 
• Write short and long form articles 
• Repurpose existing content for different uses 
• Master a variety of brand voices 
• Work closely with clients to create strong concepts from initial briefing through to execution 
• Set tone and drive creativity, working closely with the Creative Director-Copy(CD/ Account Director) and Data Strategists to ensure creative excellence 
• Maintain a high awareness of relevant trending topics and news to identify content opportunities 
• Be responsible for working with internal teams to gather input and validate the content 
• Ensure consistency and quality across all written content 
• Present and articulate concepts to clients  
• Posting and scheduling all content and keep the content and cultural calendar up to date. 
• Helping to plan the content calendars. 
• Helping to develop copy to support our visual content. 
• Participating in creative brainstorms alongside the Creative Director and Strategist. 
• Having a great understanding of social channels and trends 
• Staying up to date with updates and changes across the social platforms and communicating these to team members. 

What you need to be great in this role: 

• 4+ years strong experience writing for digital. Must be comfortable creating content and bring a fresh perspective to connect with audiences. 
• Ability to strategies things from a long term perspective 
• Good in analytics 
• To be up to date with trends & know how of platforms 
• Keep a track record of executing campaigns 
• Experience working on Agile 
• Understanding of how digital landscape works 
• Should have ability to think on a 360/ cohesive level 
• Proactive follow ups, to be on top of things 
• Have worked with beauty/ personal care space 
• Be the single-point contact for the creative team and the brand team. 
• Lead the creative vision for the brand - strategy, copy, content, social with knowledge and expertise. 
• Be immersed in the execution of Brand across all consumer touch points - social media, influencer, paid media including performance, PR, ecomm and DTC. 
• Lead the team to qualitative + quantitative success. 
• Act as a bridge between the teams and create short-term + long-term goals that are followed through. 
• To take accountability & manage the flow of accountability and scale up quality work. 
• Put together content schedules and create a seamless environment and flow of work. 
• Must have flawless written English including punctuation and spelling. 
• Someone who loves the pace of digital change and innovation. 
• Someone who keeps abreast of pop culture, loves a meme, and keeps on top of internet trends. 
• Good understanding of which content, formats and platforms drive which outcomes. 
• Good understanding of people’s behaviour on social media across different platforms. 
• A thorough understanding of the language and needs inherent to writing for beauty brands 
• A powerful grasp of how content can play out across multiple mediums 
• Able to use data and insight to inform creative 
• A flair for words 
• Good Communication skills  
• Good in handling pressure 
• The ability to think conceptually when needed. Experience working as part of a traditional creative team (designer and copywriter) would be helpful 
• Demonstrated ability to combine and translate complex material from different sources and contexts into stories and content that engage and resonate with target audiences 
• Confident presenting and communicating clearly to other team members and clients. 
• Preferably someone who comes from a digital first / digital only brand / editorial / agency 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17298

#LI-SP1 #LI-Onsite

Role:  Senior Copywriter

Location:  Mumbai, India

About the role: 

Working in true collaboration with our client we have one goal in mind: ‘to be the leading agency partner for the development of stunning and effective needs based content and digital media campaigns’. 

The brands are at the forefront of contemporary thinking, utilising in depth insight for digital strategy and content advertising. They are also dedicated to sustainability and foregrounding a brand purpose, which means the work we do with them requires working creative thinking into every brief, regardless of scale. 

As a Senior Copywriter you will be an integral part of the team. You will need to combine deep understanding of the trends and concerns inherent to the beauty industry with a varied skill set that will include copywriting, investigative research, script writing, conceptual thinking and content project planning. The role will primarily involve writing for digital/web: you’ll help brands fit their tone of voice to this landscape and advise on content that’ll powerfully connect with consumers. To do this you’ll need to be an expert storyteller able to find interesting and engaging ways of dramatizing subject matters, extremely digitally savvy and comfortable writing with SEO in mind. 

You’ll also occasionally be asked to team up with other U-Studio creatives to help conceptualise larger projects (I.E. videos, key visuals, social media campaigns). And due to the nature of OLIVER’s in-house agency model you’ll also need to be confident interacting directly with clients. 

What you will be doing: 

• Write, research and conceptualise creative, innovative content that brings readership and encourages sharing 
• Write short and long form articles 
• Repurpose existing content for different uses 
• Master a variety of brand voices 
• Work closely with clients to create strong concepts from initial briefing through to execution 
• Set tone and drive creativity, working closely with the Creative Director-Copy(CD/ Account Director) and Data Strategists to ensure creative excellence 
• Maintain a high awareness of relevant trending topics and news to identify content opportunities 
• Be responsible for working with internal teams to gather input and validate the content 
• Ensure consistency and quality across all written content 
• Present and articulate concepts to clients  

What you need to be great in this role: 

• A minimum 4-5 years of full-time experience in writing for digital. Must be comfortable creating content with SEO in mind 
• Has worked on content for multiple platforms- Social Media, Ecomm, Video Films, Performance, SEO, influencer etc. 
• Social Media Savvy – knows how to build online communities, engage with customers with creative copies 
• Someone who is passionate about fashion, beauty, lifestyle with a strong aesthetic sense 
• A background in a corporate or journalism environment 
• A thorough understanding of the language and needs inherent to writing for FMCG & beauty brands 
• Experience of publishing through social media channels and content management systems 
• A powerful grasp of how content can play out across multiple mediums 
• Able to use data and insight to inform creative 
• A flair for words 
• The ability to think conceptually when needed. Experience working as part of a traditional creative team (designer and copywriter) would be helpful 
• Demonstrated ability to combine and translate complex material from different sources and contexts into stories and content that engage and resonate with target audiences 
• Confident presenting and communicating clearly to other team members and clients. 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical