Role 

We are looking for an experienced Manager, Field Marketing to join our team. This is a hybrid role based in Bangalore, India, reporting to the Director Marketing, India within the Marketing department. You’ll collaborate with diverse, creative people around the globe to hone the Zscaler brand, increase awareness and demand, and drive home big wins for the world’s cloud security leader and our customers worldwide.

What you’ll do (Role Expectations)

• Develop marketing strategy in sync with local business and global priorities by partnering with sales, SDRs, and cross-functional teams
• Run quarterly field marketing activities from awareness to demand generation to hit KPIs including pipe progression and marketing-sourced pipeline
• Deploy always-on digital marketing for top-funnel coverage and run account-centric programs for deeper penetration into larger accounts
• Manage the field marketing budget and co-op funds while driving measurable results against goals for MQLs and meetings
• Partner with CoE teams to scale marketing execution in India across communications, customer advocacy, and CXO programs

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 6–12 years of in-country field marketing experience across both direct and partner-led channels with proven results in pipeline growth
• Demonstrated experience in digital and omni-channel marketing including ABM, social, SEM, and community marketing
• Analytical mindset with the ability to derive actionable business insights from data to drive smart decision-making
• Proficiency in Salesforce, Google Suite, and AI productivity tools

What Will Make You Stand Out (Preferred Qualifications)

• Bachelor’s degree in Marketing or Technology; MBA preferred
• Previous experience working within a high-growth SaaS or cybersecurity vendor environment
• Proven track record of utilizing AI tools for field marketing executions such as personalization, lead generation, and workflow automation

#LI-Hybrid 

#LI-SP4

Are you passionate about designing innovative, high-impact creative solutions for global brands?

As a Senior Designer at Smartly, you’ll play a pivotal role in developing and refining creative assets for Display and Social campaigns. You’ll collaborate closely with Art Directors, Developers, and cross-functional teams to deliver design solutions that are both visually compelling and strategically aligned with campaign goals.

You’ll work hands-on with Smartly’s creative tools and processes to produce innovative templates, motion designs, and flexible design systems that drive client success. This role combines creative problem-solving with execution excellence to ensure that all creative outputs meet the highest standards.

As a Senior Designer at Smartly, you will…

• Collaborate with Art Directors and Developers to create and refine display and social creatives for a variety of clients.
• Lead design projects from concept to delivery, ensuring creative solutions align with client objectives and brand guidelines.
• Develop innovative, reusable templates and design systems to streamline workflows and maximize efficiency.
• Apply motion design and animation techniques where needed, producing dynamic and engaging content.
• Contribute to the ideation and concept development of campaigns, providing creative feedback and solutions for complex challenges.
• Maintain meticulous attention to detail in all deliverables while managing multiple short- and long-term projects.
• Mentor and collaborate with junior designers, fostering a culture of creativity and process improvement.

We’re definitely looking for you, if you…

• Have 5+ years of experience as a Graphic Designer, Brand Designer, Visual Designer, or Art Director.
• Are proficient with Adobe Creative Suite (Photoshop, Illustrator, After Effects, XD) and design tools such as Figma.
• Have a strong understanding of design principles, visual hierarchy, and layout best practices.
• Bring excellent presentation, storytelling, and communication skills to articulate design concepts clearly.
• Have experience in digital advertising, HTML5, dynamic advertising, and motion design (preferred).
• Excel at collaborating with cross-functional teams to deliver impactful creative outputs.
• Can produce high-quality design deliverables with accuracy and attention to detail.
• Are able to prioritize and manage multiple projects effectively.
• Align creative decisions with user needs and business objectives.
• Are comfortable working with a rotating shift schedule.

Scopely is looking for a Game Design Director to join the GSN Casino team! The position can be based in Barcelona, Spain, Bangalore, India or Tel Aviv, Israel.

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.

With a rich portfolio of free-to-play slots, video poker, video bingo, blackjack, and more, GSN Casino combines the classic casino atmosphere with innovative features and gameplay. Our games offer endless entertainment with daily bonuses, exciting quests, and massive jackpots.

What You’ll Do:

• As the Design Director, you will lead the creative vision and execution for GSN Casino, ensuring the game is engaging, innovative, and aligns with our strategic goals. Collaborating with a multidisciplinary team, you will oversee all aspects of game design, from concept to release and beyond.
• Collaborate with the General Manager, the Director of Product, and other senior leaders within the Casino Division to develop a strategy and roadmap for the games' development that aligns with the division’s business goals.
• Ensure the design team owns and drives a cohesive vision for the game’s look, feel, audio-visuals, and overall player experience.
• Research, document, and communicate competitive trends in casual games, the social casino industry, and real-money gaming.
• Develop a culture of continuous improvement and innovation, pushing the game studio to meet or exceed the experiences and production values of land-based casino games.
• Partner with the Analytics and Player Insights teams to A/B test features, game designs, and slot themes, optimizing for important metrics.
• Mentor and develop junior game designers, providing mentorship, feedback, and support to help them grow professionally.
• Develop and promote standards for both the player experience and the game design process.

About You:

• Possess 10+ years of experience in designing and/or producing successful mass-market casual games, preferably with experience in the social casino market.
• Have experience in leading game design teams, demonstrating outstanding self-motivation and innovation.
• Exhibit creativity with an outstanding approach to addressing persistent challenges, contributing to existing products, and turning challenges into opportunities.
• Demonstrate outstanding communication skills, effectively bridging the gap between the business and creative aspects of the division.
• Capable of multitasking and leading multiple projects simultaneously.
• Able to translate ideas into actionable projects.

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that!   We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!     

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

About the Role

This is not a sales role. This is a thinking role - one that sits at the intersection of culture, creativity, and commercial strategy. As a Brand Solutions Manager at Goat, you will decode client briefs, identify white spaces in culture, and build idea-led solutions that don’t just win pitches - they move the needle for brands. You are a revenue enabler: the creative intelligence that makes the sale possible.

You are the person in the room who has already thought of 10 ideas before the brief has been fully read out. Every ad you watch is both a case study and a jumping-off point. You don’t consume content - you interrogate it.

What You Will Do

1. Decode client briefs and translate them into sharp, culturally resonant content and creator-led solutions that drive measurable funnel impact - from awareness through to conversion.
2. Spot emerging trends on Instagram, YouTube, and new-age platforms before they peak - and proactively build brand ideas around them, not after them.
3. Architect end-to-end brand solutions - influencer strategy, social-first IPs, branded content, platform-native formats - that go well beyond a standard campaign deck.
4. Build compelling, narrative-driven presentations and own the room during client pitches with clarity, conviction, and creative authority.
5. Work closely with the sales team to strengthen proposals and improve win rates - you are the intellect behind the pitch, not the person chasing the number.
6. Collaborate with internal agency teams - strategy and data - to package raw ideas into sellable solutions with a clear brand impact story.

What You Bring

• 8+ years in brand solutions, creative strategy, or content planning - at a content agency, influencer platform, digital media house, or branded entertainment team.
• A genuinely restless creative brain - you watch a TV commercial and your mind spawns 10 spin-offs, alternatives, and what-ifs, instinctively.
• First-hand fluency with Instagram, YouTube Shorts, and creator culture - you can predict what will trend, not just recognise what already has.
• Deep grasp of influencer marketing currency - creator-audience trust, niche communities, content formats, and the economics of the creator economy.
• Exceptional deckbuilding and presentation skills - you structure a narrative, make every slide earn its place, and hold a room with confidence and wit.
• Ability to connect brand objectives with content ideas - you think in funnels, not just in formats.

Your Superpower

• Trend prediction & cultural intelligence
• Brief decoding & insight mining
• Idea generation at scale
• Creator & influencer strategy
• Pitch & presentation craft
• Funnel-driven content thinking
• Gift of gab

This Role Is Not For You If -

You need a trend report to tell you what’s trending.
You can’t tell the difference between a viral reel and a strategic one.
Your idea of a great pitch deck is a template with new logos.
You’re looking for a pure sales or account management role.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Job Title: Principal Partner Marketing Manager

Locations: Bangalore / Ahmedabad 

Reports to: Director, Global Partner Marketing

A Quick Snapshot 

Conga is seeking a talented APAC Partner Marketing Manager to join our passionate and dynamic team of partner marketers. This key role will see you work cross-functionally with a variety of teams to build and scale marketing campaigns and activities with our largest global partners, and crucial regional partners. In this role, you will be responsible for defining, creating, executing and bringing go-to-market (GTM) strategies to life as you build deep relationships across our partners.

Why It's a Big Deal 

As Principal Partner Marketing Manager, you will play a crucial role in defining the GTM strategies and building a deep relationship with our partners.

Are You the Person We're Looking For? 

Experience. You must have more than 12 years of experience in Partner Marketing enablement within B2B software space.

Marketing Activities. You are excellent in creating and executing marketing activities such as webinars and other online and in-person event activities, to support integrated campaigns. You craft and develop marketing content for compelling joint solution offerings with strategic partner accounts including creation of required marketing assets (product videos, customer success stories, demos, presentations, how-to guides etc.).

GSI/RSI partnership. You know how to help engagement teams understand the value proposition of the Conga-GSI/RSI partnership through a multichannel approach that encompasses digital, events, training, enablement and more!

Strategic Business Partnership. You will partner closely with business teams to deeply understand their challenges, priorities, and operational needs, ensuring analytics solutions directly address real business problems.

Cross functional collaboration. You work closely with the teams below to drive awareness of the partnerships

Conga Corporate Marketing team, to create thought leadership opportunities, maximize the partners’ presence on conga.com and insert the partners into key Conga events.

Conga Field Marketing team, to create, execute, and measure geo-based joint partner events that drive net-new business and expand existing business.

Conga Customer Marketing team, to develop impactful joint partner customer stories to help promote the partnership’s value to the market.

Conga Campaign Marketing team, to insert partners into existing campaigns and develop net-new campaigns into the market.

Conga Marketing Operations, to measure and report on pipeline creation, conversion, and ROI.

Self-Starter and motivated. You are Hard-working, self-starter with a willingness and eagerness to learn. You are organized, ambitious, and high-energy that can embrace and navigate a fast-paced, ever shifting environment.

Education. A bachelor’s degree in engineering or equivalent

Here's What Will Give You an Edge 

Focus. You are Laser-focused on driving marketing activities that convert to revenue in a repeatable and scalable way. 

Analytical. You are analytical, with the ability to capture and share key data and insights and use data to drive key marketing strategies and decisions.

Branding. You are influential in telling the Organizations story to all levels– from executives to the sales teams that are engaged in accounts. You have good understanding of enablement strategies and channels to get the brand and message embedded in the partners’ ecosystem. You demonstrate experience working with large partners on branding and demand generation initiatives.

Creative and innovative. You love thinking about the whole marketing funnel and making decisions based on data by being creative and innovative.

Relationship. You are excited to hit the ground running and use your experience to get to know and build successful long-term relationships with partner colleagues.

Partner connects. Showing keen interest in developing and maintaining a comprehensive knowledge of Conga’s market positioning, products, and services to help ensure partner efforts and partner programs are aligned with the overall organizational goals and brand. You are also good at defining and marketing joint solutions that address market needs and opportunities.

Familiarity. You have experience and/or familiarity with relevant partner marketing solutions such as or similar to: Salesforce, Marketo, Salesloft, Wrike, Crossbeam

#LI-AR1

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 
  
  

Role Summary and Impact 

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for an Associate Director Cross channel who will do: 

• Client & Channel Leadership Act as the lead and primary point of contact for key digital marketing channels—including Search, Social, Programmatic Buying Units (PBU), Ad Operations, or Commerce (all or couple of them). Represent the Global Operations Center (GOC) in all channels wise agency/market interactions, ensuring expectations are managed and consistently met. Serve as the custodian of activation excellence for assigned channels, driving trust and accountability across global stakeholders. 

• Campaign Activation & Performance Oversight Oversee the activation, and optimization of campaigns across multiple channels and designated markets. Ensure flawless execution that aligns with broader media strategies and brand objectives. Work in close partnership with local and regional teams to maintain consistency, enhance performance, and deliver measurable impact through detailed reporting and actionable insights. 

• Stakeholder Management & Business Partnership Build and maintain strong relationships with internal market teams (Europe, U.S., Asia, MEA, AUNZ), agency partners, and cross-functional groups. Act as a strategic advisor, offering data-driven solutions tailored to regional needs while upholding global standards. Partner with leadership and internal clients to drive innovation, resolve challenges, and influence strategic decisions that contribute to business growth. 

• Operational Excellence & Governance Design, implement, and manage scalable workflows and Standard Operating Procedures (SOPs) to enhance operational efficiency, campaign quality, and consistency. Enforce compliance with global taxonomy, quality assurance, and platform governance standards. Analyze operational data and feedback to identify improvement areas, ensure process adherence, and escalate issues to the appropriate stakeholders for resolution. 

• Team Leadership & Talent Development Lead, mentor, and develop a high-performing team of subject matter experts responsible for campaign execution, optimization, and reporting. Foster a collaborative, accountable, and growth-oriented team culture. Ensure efficient team resourcing, continuous skills development, and alignment with organizational objectives through regular feedback, coaching, and performance evaluation. 
• Innovation, Automation & Business Growth Proactively identify new business opportunities within existing accounts and emerging markets. Collaborate with directors and senior leadership to develop compelling discussions for onboarding new scopes of work. Champion the adoption of internal and external automation tools and technology solutions to drive operational efficiency and future-proof activation capabilities. 
• Coordination with internal team to overall smooth running for operations.
   

Skills and Experience 

If this opportunity looks right for you, we are looking for candidates who have: 

• 6+ year's professional experience in digital media execution
• You are at least one biddable media platform expert out of Google Ads, Meta, DV 360 with hands on experience across other platforms including but not limited to SA 360, Bing Search, DCM, Amazon ads, Twitter, LinkedIn and more.
• You are proficient in Microsoft Excel and Google Sheet
• Minimum team size handled 8-20 people. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

About the role

This role will drive and oversee multiple initiatives aligned with the long-term organizational vision. This role is accountable for quantifying and measuring the success of our executions and for delivering insights that enable us to innovate the work we deliver for one of our leading clients at WPP Media. The Associate Director will work with a team by managing and developing media measurement frameworks and learning agendas across a range of markets while synthesizing outcomes through insights generation and recommended actions. 

Some of the things we’d like you to do:

• Marketing Strategy, Measurement Evolution & Client Engagement -
• Strategic Planning & Vision: Develop a comprehensive understanding of marketing plans and objectives in building robust measurement frameworks, A/B testing, and learning agendas
• Client Relationship Oversight: Provides oversight and strategic direction for all client side measurement relationships, ensuring maximum satisfaction and value.
• Cross-Functional Leadership: Lead effective communication and collaboration with measurement partners to ensure successful campaign measurement is in place.
• Departmental Problem-Solving: Guides the Brand Analytics team based in India in addressing unforeseen challenges by applying critical thinking to navigate complex issues.
• Markets covered - Japan, Korea, India and Australia.

Analytics & Innovation 

• Campaign Performance Strategy: Collaborate with client teams to define key questions for evaluating campaign performance and leverage data sources to provide actionable insights.
• Analytical Capability Advancement: Work with the broader analytics team to adopt new methodologies, techniques, tools, and systems that drive “best in class” analytical capabilities across the agency.
• Best Practices: Drives technical strategy, ensuring the use of cutting-edge tools and techniques across teams and ensuring adherence to best practices.
• Measurement Tool Innovation: Spearhead the design and development of innovative measurement tools, managing the process through to global delivery and implementation.
• Innovation Champion: Champions department-wide innovation and challenges the status quo. 

Leadership & Team Development 

• Strategic Oversight: Oversees a team and/or workstreams, ensuring alignment with broader organizational objectives. -
• Collaboration & Communication: Champions department-wide collaboration and seamless communication. - - -
• Talent Management: Recruit, manage, and mentor analytical resources, ensuring efficient workflow and the ongoing professional development of the team.
• Mentorship & Leadership Development: Serve as a role model and mentor, actively contributing to the development of future leaders within the organization.
• Team Collaboration & Communication: Foster a culture of collaboration within the department and implement effective communication strategies. 

A bit about yourself:

• Degree from a top-tier College, Bachelor above or equivalent (preferably numerical)
• 6+ years of extensive experience working in a measurement, market research and / or data-based role
• Proven experience strategically managing a team and team and multiple workstreams, with the ability to delegate effectively
• Extensive exposure to measurement of Brand Awareness campaigns. Understanding of conversion campaigns is a plus.
• Deep experience in media measurement is required
• Exceptional at presenting complex data in a visually engaging and insightful manner that drives organizational action
• Superior organizational and program management skills
• Expert understanding of what data points can be collected and analyzed in a digital campaign, and how each data point should be analyzed
• Established and professional communication, presentation, and motivational skills, capable of influencing executive stakeholders

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

About the Role:

We’re looking for a Director of Product Design to lead and elevate design for Ethos’s core business — the end-to-end journey that takes customers from landing page to policy activation and beyond. You’ll be responsible for defining how Ethos helps people navigate complex decisions with confidence, clarity, and care.

You’ll collaborate with Product, Engineering, Research, and Brand leaders to ensure every user touchpoint is intuitive, efficient, and emotionally resonant with user needs and the brand. 

This role combines strategic vision, team management, with hands-on design and product building excellence. You’ll champion intentional, intuitive, and engaging design, compelling storytelling, strategic experimentation, and measurable business impact — and will help make Ethos the most trusted and user-friendly life insurance experience in the world.

Duties and Responsibilities:

• Lead design for the core conversion funnel — covering landing experiences, application flows, underwriting, checkout, onboarding, and policy management.
• Lead, mentor, and grow a small but mighty team of product designers.
• Collaborate cross-functionally with Product, Engineering, Research, Marketing, and Brand to deliver cohesive experiences that delight users and align with key business outcomes such as conversion and retention.
• Raise the bar for the design practice across: design systems and craft, accessibility,decision-making discipline, experimentation, storytelling, leverage of research and data.
• Partner with adjacent design functions, such as Performance Creative and Brand, to create a consistent, connected user journey across growth and product surfaces.
• Contribute to create an environment of excellence and growth where team members can do their best work and grow professionally and personally. 

Qualifications:

• 10+ years of product design (UX) experience, including several years leading multi-person design teams.
• Proven ability to design for complex, decision-heavy user journeys in b2c journeys.  industries like fintech, healthtech, or insurtech.
• Strong understanding of conversion optimization, user motivation, and behavior design principles.
• Demonstrated experience turning ambiguity into clarity — structuring complex information and simplifying it into elegant, actionable flows.
• Skilled at storytelling and stakeholder communication — you make design rationale clear, measurable, and compelling.
• A track record of positive impact to product quality and design culture.
• A portfolio showcasing strong visual and interaction design craft alongside compelling impact delivered for past businesses and their customers. 

#LI-Hybrid
#LI-NG1

Sales Director - India

Role Overview

The Sales Director (SD) for India leads a high-performing team of Account Executives, responsible for achieving revenue targets across complex accounts. The role is focused on coaching, enabling, and guiding the team to execute at the highest level through structured pipeline management, deal progression, and disciplined forecasting.

The SD acts as a strategic mentor, helping the team prioritize opportunities, remove obstacles, and apply creativity to close complex deals while ensuring operational rigor across forecasting, CRM hygiene, and account planning.

Key Responsibilities

Talent Development & Coaching

• Coach and develop Account Executives to strengthen skills in executive engagement, deal structuring, and strategic account management.
• Identify skill gaps and create targeted development plans for individuals and the team.
• Guide recruitment decisions to build a balanced, high-performing team capable of handling both Enterprise and Strategic accounts.
• Cultivates a high-performance culture by acting as a magnet for top-tier sales professionals and industry leaders 

Pipeline Generation & Opportunity Prioritization

• Help the team focus on high-value opportunities and prioritize efforts to maximize pipeline impact.
• Mentor reps in discovering new use cases, expanding accounts, and identifying strategic entry points.
• Challenge assumptions and provide creative guidance to overcome roadblocks in opportunity creation.

Deal Management & Execution Oversight

• Inspect top deals weekly, evaluate deal health, and guide next-step strategies.
• Coach the team on deal structuring, multi-stakeholder alignment, and executive engagement.
• Assist in removing obstacles and accelerating deal progression through collaborative problem-solving.

Forecasting & CRM Discipline

• Ensure the team maintains accurate, evidence-based forecasts.
• Enforce disciplined use of CRM tools and pipeline hygiene, providing feedback and corrective guidance.
• Use data-driven insights to coach the team on risk management, prioritization, and deal focus.

Executive Presence & Strategic Guidance

• Guide the team in engaging executives effectively and influencing decision-making at the highest level.
• Support reps in framing business value and positioning the organization as a strategic partner.
• Provide perspective on enterprise account strategy and long-term growth initiatives.

Define, execute, and adapt the specific go-to-market strategy for the India region, identifying key vertical targets and strategic partnerships critical for long-term growth and market penetration.Act as the primary interface between the India sales team and company  functions (e.g., Product, Finance, Global Sales Leadership) to ensure alignment on product roadmap, pricing strategies, and regional investment needs.

Analytical Leadership & Problem-Solving

• Use analytics to identify performance trends, pipeline gaps, and high-risk opportunities.
• Coach the team to apply structured approaches to complex deals and multi-threaded accounts.
• Encourage creative problem-solving to overcome obstacles and maximize revenue impact.

Preferred Qualifications

• 12+ years of enterprise sales leadership experience, with proven success coaching both Enterprise and Strategic Account teams.
• Track record of building high-performing teams and developing top talent.
• Experience in structured sales methodologies and managing complex, multi-million-dollar deals.
• Strong executive presence with the ability to guide teams in C-suite engagement.
• Demonstrated ability to prioritize initiatives, problem-solve creatively, and drive accountability across teams.

Core Competencies

Success Profile

Top-performing SDs:

• Coach and elevate a high-performing Enterprise and Strategic team to exceed revenue targets.
• Prioritize opportunities effectively, ensuring the team focuses on the highest-value deals.
• Inspect and guide deal progression, helping reps overcome roadblocks creatively.
• Enforce operational discipline across forecasting, pipeline management, and CRM hygiene.
• Serve as a strategic mentor, developing the team’s skills, confidence, and long-term growth potential.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

We are looking for a high-impact Senior Growth Lead to drive business expansion. Core focus areas will be to drive growth across SMB segments. This role blends media expertise, digital-first strategy and revenue ownership, with a strong focus on client acquisition, partnerships and scalable growth.

Key Responsibilities

Business Growth & Prospecting

• Identify, engage and convert new business opportunities in SMB markets
• Build and maintain a strong pipeline of prospective clients
• Drive end-to-end sales cycles from pitch to closure

Alliances & Partnerships

• Develop strategic alliances with platforms, industry bodies and ecosystem partners
• Create referral networks and co-branded growth opportunities
• Leverage partnerships to unlock new revenue streams

Client Leadership

• Build strong, long-term relationships with key clients
• Act as a trusted advisor, aligning media strategies with business goals
• Drive upsell and cross-sell opportunities

Media & Digital Strategy

• Lead integrated media planning across digital and traditional channels
• Champion digital-first, data-driven campaign strategies
• Ensure measurable ROI and continuous optimization

Cross-Functional Collaboration

• Work closely with planning, buying, data, and creative teams
• Align internal capabilities to deliver best-in-class solutions

Key Requirements

• 12+ years of experience in media sales.
• Strong understanding of media ecosystems and digital platforms
• Proven success in SMB/MSME client acquisition and growth
• Experience in building partnerships and alliances
• Excellent communication, negotiation, and stakeholder management skills
• Self-driven, entrepreneurial mindset with strong ownership

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Job Description (Executive): Foreign Language Expert – Digital Marketing

Role Title:

Executive – Foreign Language Expert (Digital Marketing)

Languages Required:

• German – Executive
  • French – Executive

Department:

Digital Marketing (Search, Social, Programmatic)

Reports to:

Associate Director

Overview

WPP Media is the world’s largest media investment company and part of WPP, responsible for one in every three ads globally.

We are looking for Foreign Language Experts to bridge communication between the offshore hub and European markets, ensuring that digital marketing campaigns are linguistically accurate, culturally relevant, and effectively executed across regions.

Role Purpose

This role plays a critical part in enabling seamless market integration by combining language expertise with digital marketing understanding. The individual will support campaign execution, client communication, and localization to drive impactful outcomes across EMEA markets.

Key Responsibilities

Translation & Localization:
• Translate campaign content, ad copies, and marketing materials
• Ensure cultural relevance and brand tone consistency

Client Communication:
• Act as a bridge between offshore teams and market stakeholders
• Participate in client calls and presentations

Campaign & Digital Support:
• Support Search, Social, and Programmatic teams
• Assist in campaign setup, QA, and optimization

Language Proficiency:
• Fluent in German / French
• Minimum B2 level or equivalent

Digital Marketing Understanding:
• Basic to intermediate understanding of digital marketing

Experience Requirements

Executive: 1–3-year, experience in digital marketing or localization preferred

Additional Requirements

• Bachelor’s degree
  • Ability to work in a fast-paced environment
  • Familiarity with tools like Wrike or Jira is a plus

Key Competencies

• Communication & stakeholder management
  • Attention to detail
  • Cultural awareness
  • Collaboration
  • Problem-solving

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact   

The Manager / Senior Associate, Client Analytics reports to the Director of Analytics, working to design, customize and maintain platforms for business analytics and measurement. You would have excellent oral and written communication skills, be client obsessed, self-motivated and able to operate both as a team and independently with limited guidance and direction

The Manager / Senior Associate, Client Analytics is following the direction of Director of Analytics and is responsible for data manipulation and visualization, performing quantitative data analysis, problem solving, statistical modeling, and developing/analysing business cases.

WHAT YOU WILL DO   

• Apply deep knowledge of basic statistics (significance testing, correlation analysis, confidence intervals, descriptive statistics) to support analytical solutions.
• Use statistical modelling techniques (regression, classification) to extract business value from campaign data.
• Utilize programming languages (Python, R, SQL), statistical packages (SciPy), and Google tools (BigQuery, Tensorflow, Datalab) to prototype and deliver data-driven solutions.
• Recommend and develop technical solutions with guidance from senior leadership.
• Define project scope, setup, and effort estimation in collaboration with the account Analytics lead.
• Build and maintain strong relationships with Analytics leads and gain a deep understanding of client challenges.
• Work closely with key stakeholders to assess project needs and ensure delivery of best-in-class analytics work.
• Collaborate with regional leadership on process development, improvement, and compliance.
• Support campaign measurement, determine incremental lift from marketing activities, and manage reporting and data needs (ingestion, cleaning, delivery).
• Code in SQL and Python to create reports and build dashboards; automate recurring workloads to improve efficiency.
• Generate meaningful insights using advanced analytics/statistical techniques; create dashboards and presentations for wider teams.
• Ensure continuous collaboration and progression across bands, disciplines, and offices.

Skills and Experience  

• 3–6 years of relevant industry experience in analytics-focused roles.
• Degree in an applied quantitative field (data science, mathematics, statistics, engineering, economics, business management, computer science, or related).
• Understanding of marketing campaigns, objectives, and measurement techniques; prior experience in digital agency or consulting preferred.
• Proficient coding skills in statistical software (R, Python, SciPy), programming languages (SQL, Python), and MS Office tools (especially advanced Excel/Google Sheets).
• Experience in owning and delivering analytics projects, including correlation, regression, significance testing, A/B tests, and supervised machine learning.
• Practical understanding of data science techniques, statistical analysis, and modelling.
• Passion for data analysis, troubleshooting data anomalies, integrating data from multiple sources to create repositories for data science models.
• Ability to transform raw data into actionable business insights for decision-making and strategic planning.
• Strong logical thinking, problem-solving, and stakeholder management skills.
• Excellent verbal and written communication skills.
• Adherence to quality standards and ability to plan and prioritize work.
• Experience using or building reports with business intelligence tools is a plus.
• Experience in applying big data, statistics, and analytical techniques to solve client problems is preferred.
• Business acumen to provide actionable strategic recommendations is preferred

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Role Overview

This is a hands-on, cross-functional role supporting the Managing Director, India in running the day-to-day operational, financial, compliance, and administrative functions of Stronghold Investment Management's India entity. You'll work across Finance, Tax & Transfer Pricing, HR & Labour Compliance, Legal & Corporate Secretarial, IT & Infrastructure, and General Office Administration. Not as a specialist in each, but as the person who ensures nothing falls through the cracks.

You'll coordinate between the Bangalore operations team and US executive leadership, external advisors, and banking and vendor partners, translating priorities into execution and keeping stakeholders aligned.

We're looking for a self-starter with 4 to 7 years of experience who thrives in ambiguity, takes initiative without waiting to be told, and has a bias for improving how things work. Experience with AI tools, particularly Claude, Claude Code, or Cowork, is expected.

Key Responsibilities

• Strategic Initiatives: Support the MD in establishing and enhancing India operations. Drive implementation of scalable processes leveraging industry best practices.
• Operational Excellence: Manage and improve day-to-day processes across site operations, administration, and business management. Identify bottlenecks and drive continuous improvement.
• Governance & Compliance: Coordinate Transfer Pricing compliance, regulatory filings, and Board Meeting logistics. Maintain governance structures and prepare business reports and dashboards for leadership review.
• Financial Management: Support the monthly financial reporting cycle, annual budget preparation, and Power BI dashboard maintenance for the India entity. Help implement financial controls for budgetary discipline.
• Business Operations & Office Management: Manage Bangalore office facilities and daily operations. Coordinate with external advisors and review vendor contracts for cost-effectiveness.

Required Qualifications

• 4 to 7 years of experience in business operations, office management, or a similar cross-functional role, preferably in technology, financial services, or fintech.
• Demonstrated ability to work independently, manage multiple workstreams, and drive tasks to completion with minimal supervision.
• Strong working knowledge across at least two of: finance/accounting, compliance, HR operations, or vendor/office management.
• Comfortable working with senior leadership and external stakeholders; strong written and verbal communication skills.
• Proficient in reporting and data tools (Excel, Power BI, or similar) with the ability to build dashboards and prepare executive-level summaries.
• Experience using AI tools in a professional context, particularly Claude, Claude Code, and Cowork.

Preferred Qualifications

• Experience supporting senior executives or working in a chief of staff or business operations capacity.
• Exposure to GCC (Global Capability Centre) setup or scaling operations for a US-headquartered company.
• Familiarity with Indian regulatory and compliance frameworks (transfer pricing, labour law, corporate secretarial).
• Certification in Lean, Six Sigma, or other process improvement methodologies.
• MBA or postgraduate degree in Business Administration, Operations, or a related field.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Overview of job

We are currently looking for a Director – Strategy to join us in Bangalore office. In this role, you will be responsible for crafting the digital narrative for brands on scaled digital platforms, leading to successful brand outcomes

Reporting of the role

This role reports to: Strategy Lead, with dotted line reporting to the Business lead

3 best things about the job:

1. You will be responsible for building India -centric cultural and audience understanding relevant for the brand through superior storytelling, leveraging local insights, trends & socio-economic shifts
2. This would help unlock category, consumer cultural, competition and shopping insights that lead to improved media recommendations for existing clients
3. Lead strategic conversations with senior clients on identifying growth levers - new audiences, platforms and media models to drive brand metrics

In this role, your goals will be:
In three months:

• Get deep understanding of the category, consumer and competition approach for your set of brands
• Present deep dive on audience behaviours, attitudes, emerging trends relevant to be addressed in marketing – both qualitative and quantitative
• Start engaging directly with the client on key projects
• Work with the media team in landing the implications of the insights on media recommendations

In six months:

• Regular engagement with client with a cadence on strategy
• Working on identified large strategy project along with account team, based on business challenge
• Work with cross-functional teams as the strategy expert guiding content, influencer and other brand activations

In 12 months:

• Delivering Breakthrough work by new thinking around audiences, consumer journeys, platforms that influence brand goals
• Bringing cross-category learnings together to set up client strategy workshops, setting up partner days, and regular reviews with clients
• Involved in central strategy projects that deliver thought leadership with articles and whitepapers

What your day job looks like at WPP Media:

• Research, research, research! – Build a strong foundation that elevates discussions with senior clients
• Crafting narratives that address the business/brand problem statement with strong insights
• Working with cross-functional teams including content, media planners to land the implications of these insights into action plans
• Strong overview and custodian of the account’s strategic direction, business challenges and emerging oppurtunities

What you’ll bring:

• Extremely well-read, well informed about marketing trends especially in the travel sector, having a strong pov on culture, audiences, localised insights, brand building and emerging role of technology in marketing
• Extreme curiosity – investigating the why of something, being able to draw patterns and learnings from multiple industries and adjacencies
• Excellent presentation and storytelling skills –Independently building a client-centric perspective, ability to confidently present to senior management, make executive level visually stunning presentations
• Familiarity with digital marketing principles including OTTs, Video, Social and KOLs
• Must be able to articulate consumer journey, key touchpoints/platforms and brand behaviour on platforms needed for brand growth
• Optimistic and collaborative – Being able to successfully work across functions, disciplines while being seen as a valuable contributor and enabler

Minimum qualifications:

• 8+ years with a blend of account planning and media agency exposure
• MBA++ with marketing specialisation
• Preference for working on global brands in senior roles presenting to top management
• Must understand fundamentals of digital marketing including Google, Meta certifications.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

As part of our Global Operations Centre (GOC), you will partner with teams across the U.S., Europe, and Asia to deliver high-performance programmatic media solutions across multiple DSPs and channels.

You will lead strategy, execution, and optimization of display, video, native, CTV,  and emerging programmatic formats—ensuring global best practices are upheld while tailoring strategies to local market needs. This is a role for a programmatic expert who thrives at the intersection of data, technology, and media activation.

Skillset requirement:

Programmatic Strategy & Leadership

• Serve as the global lead for programmatic activation across all buying platforms.
• Develop strategies that leverage audience targeting, contextual intelligence, and dynamic creative optimization (DCO).
• Represent GOC in all programmatic-focused agency/market interactions, ensuring flawless communication and delivery.

Campaign Activation & Optimization

• Oversee setup, QA, optimization, and pacing of campaigns across DV360, The Trade Desk, Amazon DSP, Yahoo DSP, and other platforms.
• Implement structured testing across formats, creatives, and bidding strategies.
• Optimize toward CPA, ROAS, reach, or other KPIs using both manual levers and automated bidding.

Data, Measurement & Insights

• Partner with analytics teams to build custom dashboards and reporting frameworks.
• Apply multi-touch attribution, brand lift studies, and incrementality testing to evaluate performance.
• Ensure consistent taxonomy, naming conventions, and tracking across markets.

Stakeholder & Partner Management

• Collaborate with market teams, creative partners, and platform reps to drive programmatic innovation.
• Guide local markets in adapting global programmatic playbooks while allowing for regional flexibility.

Operational Excellence

• Design SOPs for campaign workflows, QA, and optimization standards.
• Ensure compliance with brand safety, viewability, fraud prevention, and privacy regulations.
• Lead integration of automation tools, AI optimizers, and API-based workflows.

Team Leadership

• Manage and mentor a team of programmatic traders and specialists, fostering growth in emerging areas like CTV and programmatic audio.
• Encourage certification completion (e.g., DV360, The Trade Desk Edge Academy, Amazon DSP).

Innovation & Growth

• Identify new inventory, data partners, and technology opportunities to expand programmatic capabilities.
• Lead tests on new formats such as AR-enabled display, retail media programmatic, and shoppable video.

What We’re Looking For

• 8+ years in digital marketing with a strong focus on programmatic media.
• Hands-on expertise in DV360, The Trade Desk, Amazon DSP, and other major buying platforms.
• Strong understanding of data onboarding, audience segmentation, and DMP/CDP integrations.
• Experience managing large budgets across multi-market, multi-channel programmatic campaigns.
• Proficiency in Excel, Google Sheets, and data visualization/reporting tools.
• Demonstrated ability to train and scale high-performing teams.
• Analytical, solution-oriented mindset with excellent communication skills.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

About Toast:

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

As a Senior Director of FinTech Engineering, you will lead engineering leaders and teams focused on merchant-side payments, enabling restaurants to operate securely and at scale. Your scope includes building and evolving core payments capabilities with a strong emphasis on fraud and risk management, compliance, and resilient transaction processing, alongside core APIs and payment primitives that support both current and future products.

You will collaborate closely with peers across Toast, shaping product direction through technical insight and contributing to the long-term technical roadmap. You’ll partner with product and design counterparts to validate and deliver solutions that address real customer needs. Your leadership will focus on growing high-performing teams, developing their skills, and driving creative ways to improve effectiveness and efficiency. On any given day, you might be reviewing solution designs, aligning cross-functional teams, collaborating on strategic roadmaps, or conducting 1:1s with your reports.

About this roll* (Responsibilities): 

• Drive the delivery of meaningful business outcomes across multiple teams by leading planning, execution, and measurement of impact. 
• Partner closely with cross-functional leaders across Product, UX, Engineering, Business, Customer Care, FinTech Operations, Partnerships, Marketing, and TechOps to define valuable, actionable work and ensure end-to-end software delivery, including team ownership of monitoring, continuous improvement, and production issue resolution.
• Champion the adoption of AI tools and practices to accelerate development, enhance team velocity, and pioneer new ways of building, setting the standard for an AI-first engineering organization. 
• Continuously incorporate advances in software technology and industry best practices to improve product quality and delivery.
• Shape Toast’s broader mission and strategy by aligning technical execution with current and future business needs, energizing teams, and providing clarity for stakeholders.
• Build and grow high-performing, inclusive teams that meet evolving business demands.
• Define and support career development plans, and mentor both new and experienced Engineering Managers and Team Leads in a high-performance environment that fosters growth and development.
• Contribute to building Toast’s brand as an innovative, high-tech, high-growth leader in both the Restaurant and FinTech industries.

Do you have the right ingredients*? (Requirements):

• 20+ years of experience building and operating software in SaaS environments, including 5+ years in senior leadership or equivalent roles.
• Partner with C-level executives to shape FinTech strategy, guide investment decisions, and ensure engineering execution supports Toast’s long-term business goals.
• Experience leading multiple engineering groups and leaders to bring new products to market and scale existing platforms in a high-performance SaaS (or comparable) organization.
• Accountability for broader business outcomes, including revenue growth, customer experience, product adoption, and regulatory compliance.
• Own the technical vision and execution of Toast’s core payments platform, ensuring scalable, secure, and compliant transaction processing and global payment integrations.
• Lead multiple engineering teams responsible for revenue-critical, highly available payment systems, with accountability for uptime, latency, correctness, and financial integrity.
• Demonstrated experience building and scaling large-scale payment systems in a fintech or payments-heavy SaaS environment, including high-volume transaction processing and financial reconciliation.
• Strong background in payment rails, processors, and card networks, with hands-on leadership delivering secure, compliant, and highly reliable payment platforms.
• Experience operating mission-critical financial systems with strict SLAs, auditability, and regulatory requirements.
• Deep understanding of payment networks, regulatory compliance (e.g., PSD2, KYC/AML), and emerging fraud trends (e.g., account takeover, synthetic identity).
• Define and execute the end-to-end fraud and risk management strategy across all payment methods (e.g., credit cards, ACH, digital wallets).
• Partner with Fraud, Risk, Compliance, and Product leaders to evolve fraud and risk management, including fraud detection, disputes, and chargebacks at scale.
• Demonstrated ability and desire to grow and develop engineering leaders, mentoring both emerging and experienced managers in high-performance environments.

AI at Toast

At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

Role Overview

To co-create and lead a future-focused, continuously learning talent ecosystem across the organization, embedding AI fluency and functional excellence across all business units.

This leader partners closely with L&OD Head to establish a high-impact capability engine enabling an agile, innovative, new-age organization.

Key Responsibilities:

Strategic

• Orchestrate the enterprise learning strategy into continuous execution
• Build and scale a continuous learning culture across functions.
• Drive AI fluency and applied skills integration into all roles.
• Partner with business leaders for capability roadmaps.
• Create a north-star capability model for Product & Engineering and GTM functions.

Operational

• Design and deploy enterprise-wide learning programs and frameworks.
• Curate AI-enabled learning pathways for functional teams.
• Build and manage cohort-based development journeys.
• Track learning analytics, business metrics, and ROI.
• Partner with external learning partners, functional coaches & platforms.

Transformation & Innovation

• Introduce new-age learning tools, methodologies, platforms.
• Embed AI-first learning experiences across all functions.
• Build communities of practice & peer learning models.
• Create internal “AI champions” network.

Core Capabilities

• Deep learning architecture understanding
• Innovative solution design & facilitation
• Strategic thinking + hands-on execution
• Strong data & analytics lens
• High stakeholder influence

Mindset

• Curious & constantly learning
• Bold, creative, unconventional thinker
• Challenges the status-quo
• Builder mentality, not custodian
• Pragmatic executioner
• Emotionally intelligent
• Entrepreneurial drive

Top Success Measures (will be translated into KPIs)

• Organization AI Fluency Score
• Function Capability Index
• Learning Penetration Coverage %
• Impact-ROI Dashboards
• Leader sentiment
• Internal talent mobility
• Performance uplift indicators

Experience Requirement

15 years preferred
(However: quality of thinking, innovation depth, and execution excellence hold higher value than tenure alone)

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

About the Role

We are looking for a MarTech Consultant Lead who sits at the intersection of business strategy, marketing technology, and data platforms. The ideal candidate brings strong expertise across Salesforce, GCP, and modern MarTech ecosystems, with a deep understanding of how to translate marketing goals into actionable technology solutions. You’ll work closely with clients to identify MarTech use cases, define architectural blueprints, and shape data-driven marketing roadmaps that unlock measurable growth. This is a technofunctional leadership role — ideal for someone who can bridge marketing, data, and engineering, while driving innovation and adoption across platforms.

Key Responsibilities

• Lead MarTech discovery and strategy engagements, assessing client maturity and defining phased transformation roadmaps.

• Identify and frame high-value use cases spanning segmentation, personalization, attribution, and activation. 

• Design cross-platform architectures connecting Salesforce (Data Cloud, Marketing Cloud, CRM), GCP (BigQuery, Pub/Sub, Vertex AI), and other tools such as Snowflake, Adobe, or Clean Rooms.

• Translate business requirements into solution designs, technical blueprints, and integration workflows.

• Collaborate with engineering, data, and analytics teams to ensure scalable and privacy compliant implementation.

• Support presales and consulting efforts — crafting RFP responses, proposals, and presenting solution POVs to senior stakeholders (CMOs, CTOs, CDOs).

• Partner with business leaders to quantify impact, measure ROI, and establish performance frameworks for implemented solutions. 

• Stay ahead of industry trends (GenAI, identity, data privacy, AI-driven personalization) and convert them into practical recommendations for clients. 

Required Skills & Experience

• 8–12 years of experience in MarTech, AdTech, or Digital Data Consulting.

• Strong expertise in Salesforce ecosystem (Data Cloud, Marketing Cloud, CRM) and GCP (BigQuery, Cloud Run, Pub/Sub, Vertex AI).

• Proven ability to define end-to-end MarTech architectures and integration flows across data, CRM, and activation layers.

• Solid understanding of CDP, DCR, Attribution, API-based integrations, and marketing analytics.

• Ability to bridge the gap between technical and business teams, explaining complex technology in simple, actionable terms.

• Demonstrated experience in use case ideation and prioritization, particularly in CPG, BFSI, or Retail domains.

• Excellent presentation, consulting, and storytelling skills — capable of leading C-level workshops and internal enablement sessions. 

Preferred Background & Certifications

• Prior experience in consulting, agency, or digital transformation environments.

• Salesforce Data Cloud or Marketing Cloud certification preferred.

• GCP Professional Cloud Architect or Data Engineer certification (good to have). • Exposure to Adobe, Snowflake, or other cloud-based marketing ecosystems. What Success Looks Like

• Clear and actionable MarTech roadmap aligned with client business priorities. 

• Seamless data connectivity and campaign orchestration across Salesforce and GCP.

• Measurable improvement in marketing efficiency, personalization, and ROI.

• Recognition as a trusted advisor to clients on MarTech transformation and innovation. 

What We Offer

• Opportunity to lead enterprise-scale MarTech consulting programs with top global and Indian brands.

• Exposure to cutting-edge multi-cloud ecosystems — Salesforce, GCP, Adobe, and emerging AI platforms.

• Collaborative environment bridging technology, data science, media, and marketing strategy.

• Continuous learning culture — access to certifications, labs, and internal capability accelerators.

• Ability to shape new frameworks, products, and solutions that define the future of marketing technology.

• A front-row seat to how brands are redefining customer engagement using AI, cloud, and data.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

#Li-Promoted

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary & Impact

In this role, you will be responsible for measurement planning, weekly reporting, media and creative testing/analysis, and competitive research and analysis.

Skills and Experience

• Work with senior level Insights and Analytics staff to develop project timelines and deliverable schedules
• Deliver projects while communicating project progress, issues, and deliverables to manager and director
• Conduct client calls and bring in extended team members when necessary 
• Establish a strong relationship with day-to-day clients through a demonstration of industry knowledge and a deep understanding of client’s business objectives
• Develop creative and media strategies in collaboration with other departments
• Develop measurement plans and reports that are relevant to the client’s business and their creative/media testing
• Bachelor’s degree in Marketing, Advertising, Economics, Computer Science, Information Systems, Business Analytics, OR related field; or equivalent professional work experience
• 2+ years of relevant work experience with Adobe Analytics, Google Analytics, and/or other web analytics tools Data Visualization experience (Tableau, Power BI, Domo)
• Knowledge of media industry research tools, including MRI, Media Metrix, and Nielsen Strong understanding of metrics, including Media and Quantitative business measures
• Advanced Excel skills and understanding of Microsoft Access and databases R, SAS, and SQL experience a plus

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

#LI-GOC

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for a Associate Director Social who will: • Develop strong relationships with counterparts in GroupM-Hub regional teams (Europe, U.S., Asia, MEA, AUNZ) • Lead the training and growth of your local social team. • Enforce Social best practices with a focus on platform expertise, consistency, and quality of work delivery. • Be accountable for consistent work delivery to GroupM-Hub regional teams by ensuring a high quality of output. • Serve as point of escalation for your channel and take ownership of resolving challenges. • Provide career development and coaching for your social team. • Line manages 2-5 direct reports with as many as 50-70 indirect reports. • Provide timely and actionable feedback to the team to aid in their development, improvement, and progress. Provide awareness and recognition for jobs well done. • Provide support to the People Planning team in capacity planning & resource management for the team. • Actively involved in conducting interviews to meet hiring requirements and sourcing the right talent pool for your team.

Skills and Experience

If this opportunity looks right for you, we are looking for candidates who have: • Graduation or Post Graduation Degree in Any stream • 8+ year's professional experience in digital media execution • You are an expert & executed on Meta as well as on Snapchat, Pinterest, LinkedIn • May have an idea on Reddit, Tiktok, X • You are proficient in Microsoft Excel and Google Sheet • Working knowledge in HubSpot, Smartly, 4C, Scibids, or third-party tools like Dataroma, Google Studio is an added advantage • Experience managing multi-location media activation teams. • Experience training and maintaining quality standards at scale. • Experience providing service to local teams from a centralized location. • Passion for everything digital, with an active interest and understanding of online advertising industry trends. • Excellent communication skills, both verbal and written • Possess a solution-oriented mindset and analytical skillset. • Proactive, display exemplary leadership with a positive go-getter attitude.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Role Summary and Impact

As part of our Global Operations Centre (GOC), you will partner with teams across the U.S., Europe, and Asia to deliver high-performance programmatic media solutions across multiple DSPs and channels.

You will lead strategy, execution, and optimization of display, video, native, CTV,  and emerging programmatic formats—ensuring global best practices are upheld while tailoring strategies to local market needs. This is a role for a programmatic expert who thrives at the intersection of data, technology, and media activation.

Skillset requirement:

Programmatic Strategy & Leadership

• Serve as the global lead for programmatic activation across all buying platforms.
• Develop strategies that leverage audience targeting, contextual intelligence, and dynamic creative optimization (DCO).
• Represent GOC in all programmatic-focused agency/market interactions, ensuring flawless communication and delivery.

Campaign Activation & Optimization

• Oversee setup, QA, optimization, and pacing of campaigns across DV360, The Trade Desk, Amazon DSP, Yahoo DSP, and other platforms.
• Implement structured testing across formats, creatives, and bidding strategies.
• Optimize toward CPA, ROAS, reach, or other KPIs using both manual levers and automated bidding.

Data, Measurement & Insights

• Partner with analytics teams to build custom dashboards and reporting frameworks.
• Apply multi-touch attribution, brand lift studies, and incrementality testing to evaluate performance.
• Ensure consistent taxonomy, naming conventions, and tracking across markets.

Stakeholder & Partner Management

• Collaborate with market teams, creative partners, and platform reps to drive programmatic innovation.
• Guide local markets in adapting global programmatic playbooks while allowing for regional flexibility.

Operational Excellence

• Design SOPs for campaign workflows, QA, and optimization standards.
• Ensure compliance with brand safety, viewability, fraud prevention, and privacy regulations.
• Lead integration of automation tools, AI optimizers, and API-based workflows.

Team Leadership

• Manage and mentor a team of programmatic traders and specialists, fostering growth in emerging areas like CTV and programmatic audio.
• Encourage certification completion (e.g., DV360, The Trade Desk Edge Academy, Amazon DSP).

Innovation & Growth

• Identify new inventory, data partners, and technology opportunities to expand programmatic capabilities.
• Lead tests on new formats such as AR-enabled display, retail media programmatic, and shoppable video.

What We’re Looking For

• 8+ years in digital marketing with a strong focus on programmatic media.
• Hands-on expertise in DV360, The Trade Desk, Amazon DSP, and other major buying platforms.
• Strong understanding of data onboarding, audience segmentation, and DMP/CDP integrations.
• Experience managing large budgets across multi-market, multi-channel programmatic campaigns.
• Proficiency in Excel, Google Sheets, and data visualization/reporting tools.
• Demonstrated ability to train and scale high-performing teams.
• Analytical, solution-oriented mindset with excellent communication skills.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Customer Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Customer Retention Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Customer Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.