Role: Operations Director 

Location: Hybrid

A little bit about the role - 

The Hub Operations Director is accountable for the leadership, performance, and scalability of OLIVER's centralised production hub for the Beauty & Wellbeing portfolio. You'll lead a multi-disciplinary team of Makers — Designers, Creatives, Data Analysts, and Project Managers — delivering premium assets across global markets to brand standards that leave no room for inconsistency. 

Operating in close partnership with Delivery, Production, Finance, and People teams, you'll own capacity planning, resource management, workflow design, commercial/utilization discipline, and the systems that underpin hub performance day to day. This is a leverage and scale role: your job is to build a stable, high-performing production engine that senior leadership can rely on — one that delivers quality, manages risk, and protects margins as the hub grows and the portfolio evolves. 

Beyond scheduling and coordination, you'll act as the critical link between in-market Account Service and Creative — facilitating workflow, resolving operational bottlenecks, and maintaining the clear processes and frameworks that enable the Hub's production teams to focus on delivering high-quality, AI-assisted creative at scale. You may independently lead small projects and will be responsible for ensuring the delivery of data analysis and reporting that informs resource planning and operational performance across the studio. 

WHAT YOU'LL DO 

Resource Planning & Coordination 

• Coordinate and plan Maker Hub resources to support the delivery of Gen AI-led creative projects across multiple markets — ensuring the right technical expertise is assigned to the right projects at the right time. 

• Create, maintain, and manage project schedules across social, digital, e-commerce, and creative production workstreams — keeping delivery timelines accurate and up to date. 

• Own and optimise workload distribution across the Hub's AI-enabled production teams — balancing capacity, managing competing priorities, and proactively addressing resourcing gaps. 

• Create, maintain, and analyse utilisation reports to ensure balanced workload and maximum team effectiveness — sharing insights with studio and market leadership as required. 

• Lead multiple market operational planning to support the effective delivery of AI and technology-driven projects across all active markets. 

• May independently lead small projects from planning through to delivery. 

Workflow & Operations 

• Act as the liaison between in-market Account Service teams and Creative — facilitating workflow, validating requirements, and ensuring briefs and deliverables are clearly understood by all parties before production begins. 

• Drive operational efficiency through clear processes and frameworks that enable production teams to focus on delivery and innovation. 

• Identify and proactively resolve operational bottlenecks — escalating issues to senior leadership where required. 

• Own the new starter onboarding process for Maker Hub team members — ensuring smooth integration into studio structures, tools, and workflows. 

• Develop expert-level proficiency in OMG, our proprietary project planning software, and Pencil, our proprietary Gen AI production tool — acting as a go-to resource for the team on both platforms. 

Stakeholder & Client Management 

• Manage relationships with in-market stakeholders and agency partners — supporting quality delivery on time across all active markets. 

• Support market senior leadership with commercial and financial planning, administrative tasks, and operational reporting as required. 

• Ensure the delivery of data analysis and reporting — tracking project and department utilisation and presenting findings clearly to relevant stakeholders. 

Financial Administration 

• Support accurate and timely project-level financial administration relating to resource utilization 

• Flag financial risks or resource utilization variances to the senior leadership team early. 

WHAT YOU BRING 

Resource Planning and Operations 

• Experience in resource planning, scheduling, or project coordination within a creative production, agency, or in-house studio environment. 

• Demonstrated ability to coordinate multiple production and creative workstreams simultaneously — managing complex scheduling requirements across diverse project types with precision and clarity. 

• Strong operational mindset with a proven track record of delivering efficient processes that enable production teams to perform at their best. 

• Experience creating and maintaining utilisation reports and using job and time reporting systems to estimate, track, and analyse projects and department capacity. 

• Proactive approach to identifying and resolving operational bottlenecks before they impact delivery. 

• Experience independently leading small projects from initiation through to completion. 

Workflow and Stakeholder Coordination 

• Experience acting as a liaison between client service, account management, and creative or production teams — facilitating workflow and ensuring requirements are validated before work begins. 

• Strong written and verbal communication skills — able to translate operational information clearly for diverse audiences across markets and functions. 

• Experience managing relationships with in-market stakeholders and external agency partners to support on-time, quality delivery. 

• Familiarity with onboarding processes and integrating new team members into studio or production environments. 

Tools and Technical Knowledge 

• Proficiency in Microsoft Office and related software, including project planning and scheduling tools. 

• Experience with or the ability to develop expert-level proficiency in proprietary project planning tools such as OMG and Gen AI production platforms such as Pencil. 

• Familiarity with digital asset management, creative review systems, and approval workflows in a content production context. 

• Understanding of marketing channels, assets, and workflows across social, digital, and e-commerce is an advantage. 

• Experience in quality assessment of work delivered by a production hub or creative team. 

Gen AI & Agentic Thinking 

• Proficiency with Gen AI tools relevant to resource management and production coordination workflows — using AI to improve scheduling, reporting, and operational efficiency. 

• Experience building personal AI workflows to improve day-to-day efficiency and output quality. 

• Agentic approach to operational challenges: breaking down complex, multi-market coordination tasks into clear, manageable steps and finding efficient paths forward. 

• Ability to critically evaluate AI outputs and apply sound judgement before incorporating them into operational processes or client-facing deliverables. 

Req ID - 17306

#BTG+ #LI-PG1

Overview of the Role: Talent Sourcer

Location: BKC, Mumbai

GLG’s Talent Sourcer role reflects our commitment to attracting and onboard the brightest talent. This position will be responsible for executing a search and selection strategy that reflects our firm culture, values, and success factors. This position is responsible for elevating the relationship within the recruitment unit, candidate experience and requires a strong understanding of business needs and priorities to translate them into a practical sourcing and recruitment strategy. 

This role will report directly into the Manager, Talent Acquisition based in Mumbai.

Specific responsibilities include (but are not limited to):

• Proactively source and identify high-quality talent through multiple source channels including LinkedIn, job portals, social media platforms, networking events and talent communities.
• Qualify suitable candidate profiles using both paper and phone screening
  techniques to evaluate skills, motivation, and overall fit for the role and organization.
• Coordinating with stakeholders and hiring managers to determine position requirements
• Building and developing ongoing talent pipelines for future hiring needs and high priority and strategic roles.
• Measuring funnel conversion rates including outreach response, interview conversion, offer acceptance, and effectiveness to continuously improve sourcing strategies.
• Execute strategies for employee referrals program and process improvements.
• Promoting our employer brand online and offline.
• Maintaining candidate databases (e.g. via our Applicant Tracking System)
  Communicating with past applicants regarding new job opportunities
• Ideate and execute introduction of new alternative sourcing channels.
• Ad Hoc recruitment responsibilities as required

An ideal candidate will have the following:

• Bachelor’s Degree with 1-3 years of Talent sourcing/acquisition experience; preferably within a fast-paced and high-growth environment.
• Excellent communication skills (written & verbal), with ability to engage effectively with candidates and stakeholders.
• Good business acumen to learn and understand the business and associated recruitment needs.
• Good understanding of the India talent landscape, including market trends, candidate behavior, competitor mapping for an industry.
• Strong drive to succeed in a target-oriented recruitment environment.
  Ability to quickly gain an understanding of the business needs and strategy and articulate the needs of a position
• Demonstrated competence in thinking strategically, analytically, conceptually, and willing to be hands-on throughout daily activities.
• Ability to translate business requirements into strategic talent acquisition actions with positive, measurable business impact
• Working experience with Applicant Tracking Systems is a plus (Greenhouse)
• Prior experience in executive search, headhunting, or recruitment agency environments will be an added advantage.

This role is based at our Mumbai office at BKC. Candidates from Mumbai may apply*. The role follows a hybrid model of working (3 days work from office).

Digital Asset Manager

In the role of a Digital Asset Manager, you will be responsible for managing the delivery of digital and print assets to platforms and vendors and administering the uploads to the Digital Asset Management system for one of MediaMonks’ biggest clients. Our creative production teams across the globe produce content for every possible channel you can think of on a daily basis. All this content has to be properly structured, named, tagged and stored in our client’s DAM platform as well as uploaded to various platforms for trafficking following the respective guidelines and naming conventions. 

In addition to that, you are responsible for training new team members, offering first-line support on user questions, PM queries, and producing documentation and reporting for each delivery. 

Our DAM also has an asset library, used by our client and their agencies. You can assist our monks with questions they receive from these parties too. Part archivist/vault, part technology wizard, part instructor, and part enforcer, you will use your skills and knowledge to help the team work efficiently. This is high-volume, high-velocity work. Accuracy is critical and new material will be coming in from many teams. 

Our ideal candidate is a fast and flexible go-getter who jumps on tasks at hand but also looks ahead at what is coming in the (near) future) collaboration with our creative and operational team is key here.
You have a solution-oriented mindset, a sharp eye for detail, a knack for building and maintaining processes and relationships, and a natural aptitude for collaboration and tech.

In this role, you will:

• Your key objective is flawless, timely & complete syndication of assets to platforms and DAM using the right naming conventions and metadata. All efforts to ensure assets can be trafficked and found in a heartbeat.
• Follow asset delivery protocols for each project to the dot while navigating at times uncertain platform delivery requirements through collaboration with PMs and QA team. 
• Produce delivery reports according to the predefined protocols and attach those to the corresponding JIRA tasks. 
• Flag in advance any risks related to the timeliness or completeness of the delivery of the files. 
• Your role is key in making our collaboration with clients a success. If assets are not delivered to platforms on time - a campaign start is at risk and the content team effort to produce the assets on time is annulled.
• Proactively flag any discrepancies in the requirements or the process and propose solutions/updates to the established process. 
• Maintain and update delivery checklists to ensure consistent processes across all projects and Delivery Teams.
• Develop and maintain training materials for both the DAM and its integrated tools.
• Train new and existing monks where needed on our DAM, asset review and approval platform and asset library.
• Collaborate with your counterparts in other time zones.
• Answer first-line support questions on the use of the DAM and the asset library.

Experience you already have:

• 2-4 years of professional experience as a Digital Asset Manager and asset delivery in advertising and marketing.
• Experience using a Digital Asset Management (DAM) system. Preferably as administrator, or at least as librarian/curator.
• You’re experienced in working with creative, ops and account teams.
• You combine asset management with critical thinking and a hands-on approach; this enables you to ask the right questions and waterproof training materials and feature requests for future development.
• You have a strong understanding about the different types of assets used to make creative work (image, video, sound, font, animation, templates, etc.)
• An ability to adapt quickly and accommodate creative requirements without compromising compliance and integrity.
• Fluent in English, both written and verbal, with excellent communication skills.
• You are a consummate networker and relationship builder with the ability to navigate a global organization.
• Ability to work independently as well as collaboratively in a team environment.
• Ability to work under pressure of tight deadlines and changing priorities.

#LI-SC1

#Hybrid

Meet the Team

The Communications team shapes how Fever is perceived both inside and outside the company. What people see and hear matters, and our role is to ensure every message is clear, consistent, and aligned with Fever’s vision.

Join us if you want to shape our global narrative, influence strategic perceptions, and ensure our vision resonates with audiences both inside and outside the company.

External Communications

We manage media relations, press, and brand storytelling, ensuring that partners, journalists, and the public understand who we are, what we do, and the impact we create. Our goal is to protect and strengthen Fever’s reputation while amplifying the stories that matter most.

Join us if you want to master global storytelling, build meaningful media relationships, and amplify the impact of our brand across the world’s most influential platforms.

The Role

As the Communications & PR Manager, you are the primary owner of the external communications strategy in your market(s). You are responsible for defining and executing a proactive, locally-relevant communications plan that aligns with the company’s global objectives while responding to the unique opportunities and challenges of your region. You will lead media relations, thought leadership, press events, and crisis communications efforts, maintaining close and regular contact with key internal and external stakeholders. A key part of your mission is also to lead, coordinate, and foster the professional growth of the communications specialists under your supervision.

What You’ll Do

• Define, implement, and continuously refine the country-level communications and PR strategy, aligned with the company's global positioning and adapted to local needs.
• Serve as the main point of contact for national and regional media, government stakeholders, partners, and internal teams.
• Lead and manage the local press office operation: oversee the production, approval, and dissemination of press releases, media advisories, Q&As, and opinion pieces.
• Ensure consistent messaging across paid, earned, shared, and owned channels.
• Design and execute press and influencer events that drive awareness and media interest.
• Develop and nurture strong relationships with national and local journalists, editors, and key opinion leaders.
• Act as a trusted advisor to the leadership team in your market, providing media training and preparing them for press interactions.
• Represent the company at high-level meetings, interviews, press briefings, and public forums.
• Identify potential reputational risks and lead crisis communication responses when needed.
• Analyze communication performance, track media coverage, and produce actionable reports and recommendations.
• Collaborate with marketing, policy, and operational teams to ensure messaging alignment and impact.
• Lead, coordinate, and ensure the development and performance of the communications specialists under your supervision. Provide guidance, feedback, and training to help them grow professionally and deliver impactful work.

Who You Are

• 5+ years of experience in communications, public relations, or journalism, with at least 2 years in a managerial or strategic role.
• Proven track record of owning and driving PR strategy at a national level.
• Experience leading teams and developing junior talent.
• Excellent media relations skills and a strong network of journalist contacts.
• Outstanding writing, editing, and storytelling capabilities.
• Strategic thinking with strong execution capabilities under tight deadlines.
• High degree of autonomy and sense of ownership.
• Experience managing complex communications issues and navigating crisis scenarios.
• Strong interpersonal skills and experience working cross-functionally and with senior leadership.

Nice to have:

• Experience in a fast-paced, high-growth, or startup environment.
• Knowledge of public affairs or regulatory communications
• Experience coordinating with international teams or global brand offices.
• Bilingual or multilingual communication capabilities, depending on the market.

Why You’ll Love It Here

• Fever 40% discount: This discount is for personal use only.
• Free Candlelight Event: This voucher is for single use only and valid for 2 people.
• Health insurance: We offer private health insurance, managed by Niva Bupa. This is paid 100% by Fever. 
• English lessons fully paid by Fever. 
• You have a total of 27 days of annual leave: 15 working days of vacation per year + 12 working days between casual and sick leave per year. 
• You can enjoy the afternoon off on your birthday if it falls on a working day. It’s our way of helping you celebrate!
• Possibility of remote working from home!

#LI-hybrid #LI-fulltime

Role: Creative Director (Art)

Location: Mumbai, India

About the role:  

The Creative Director will oversee and direct conceptual and design projects, and will ultimately be responsible for the quality of ideas and the end-to-end design execution of jobs, from brief through to implementation and delivery. The Creative Director will have responsibility for overseeing multiple simultaneous live projects.  

The overall objective is to direct, inspire, lead and support all levels of design and creative talent across the account, defining and advancing a positive and highly productive design culture for OLIVER.  

It is the Creative Director's job:  

• To champion creativity and excellent customer centricity.  
• To creatively direct concept designers/graphic designers/artworkers/brand journalists/copywriters harnessing their development and performance, in a manner that assures maximum efficiency and creativity.  
• To upskill both design and copy teams to ensure their output is best in class compared to any other competing agency  
• To manage, supervise, review and audit the work of designers, artworkers and copywriters to ensure the creative level expected of OLIVER is being met.  
• To help drive maximum efficiency, productivity and the maintenance of the highest quality of creative concept, design and artwork.  
• To oversee, manage and review new creative concepts for both new and existing clients.  
• To undertake the design of digital collateral, to the client’s brief and exacting standards and within agreed timeframes.  
• To act as brand guardian to ensure all design collateral produced is faithful to the client’s brand guidelines.  
• To work actively with all internal and external stakeholders to ensure the delivery of the highest level of client service from OLIVER.  
• To collaborate closely with the Leaders to organise and prioritise workload, especially around deadlines.  
• Be flexible to respond to increases in workload/tight deadlines.  
• To build on our strong client relationships and to be the equal creative partner of the Group Account Director to drive new business forward with existing and new clients.  
• Attend company meetings and social events both with OLIVER and with the client.  
• To work with and support the OLIVER team in order to deliver excellent consumer experiences.  
• Some working outside of normal office hours might be required to meet deadlines and strategic objectives.  
• To inspire the team and help them think about innovative and ground breaking creative campaigns for brands across the biz.  

What you will be doing:  

• To work with the GAD and BD to define and implement the creative strategy for the studio.  
• To motivate and influence the creative team to constantly strive for excellence in performance.  
• To proactively monitor the quality of copy & design projects being produced and submitted by leading internal review sessions and seeking feedback from both internal and external stakeholders.  
• To oversee and manage the timely delivery of all jobs / projects going through the studio, always taking into consideration the clients’ requirements and expectations.  
• To investigate, propose and implement innovative ways of delivering creative services to maximise efficiency and productivity.  
• To actively oversee and manage team meetings, forward scheduling meetings and work review meetings.  
• To manage, oversee and coordinate the sharing of knowledge and the facilitation of learning within the team and all other employees to improve business practices, refine processes, aid and promote the development of creative ideas and introduce new services.  
• To organise monthly work / successes / learnings presentations to the wider SMT team to showcase work from the studio/team managed.  
• Attend client meetings, present work, discuss needs and identify opportunities.  
• To assign creative leads and develop accounts and creative teams.  
• To work actively with the workflow / studio manager in coordinating the effective allocation of design resource, facilitating information from colleagues, business managers and staff. In order to provide effective resource support to meet client demands and to cover flexible working, holiday and sick leave requirements in the most economical manner.  
• To act as brand guardian to ensure all design collateral produced by the creative team is faithful to the client’s brand guidelines.  
• To ensure all Unilever digital guidelines, and other mandatory processes and guidelines are always followed by the creative team and to be the final gatekeeper for all creative work before delivery.  
• To work actively with all internal and external stakeholders to ensure the delivery of the highest level of client service from all creative team members.  
• To manage, train and mentor staff and oversee their professional development through the setting of SMART objectives and PDPs, offering knowledge, motivation, support and experience as required, including but not limited to their creative and technical skill, so as to increase productivity, staff retention and enhanced staff morale.  
• With the assistance of Design Team Leaders, ensure all staff members accurately record timesheets and show positive billable utilisation rates within their timesheets..  
• Other ad-hoc duties as and when required.  

What you need to be great in this role:  

The Creative Director will combine first-class design expertise, creativity and thought leadership with commercial acumen and leadership gravitas.  

The Creative Director will:  

• Be hands on with a strong focus on digital.  
• Be experienced in directing complex, commercial, design projects involving senior stakeholders and interdisciplinary creative teams with strong experience across FMCG category.  
• Be highly creative with the ability to generate ideas and practically contribute to copy and design details, demonstrating exceptional pure graphic design and typography skills.  
• Have deep technical design skills in one or more discipline, e.g. Design for Digital, Brand Immersion, Events, User Experience, etc.  
• Have a proven ability to communicate and liaise with all levels in the business.  
• Have a proven ability to influence stakeholders at all levels, including outside the design team.  
• Have a proven ability to effectively manage creative teams.  
• Have Director level written and verbal communication skills, including public speaking.  
• Be proficient in Adobe CC, Microsoft Office and other related software.  
• Be a driven, proactive, helpful, and enthusiastic team player.  
• Have excellent customer relationship skills.  
• Passion for and inquisitive about AI and new technologies  
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical. 

Req ID: 17501

#LI-SP1 #LI-Onsite

Role:  Creative Director - Copy

Location:  Mumbai, India

About the role: 

The Creative Director will oversee and direct conceptual and design projects, and will ultimately be responsible for the quality of ideas and the end-to-end design execution of jobs, from brief through to implementation and delivery. The Creative Director will have responsibility for overseeing multiple simultaneous live projects.  

The overall objective is to direct, inspire, lead and support all levels of design and creative talent across the account, defining and advancing a positive and highly productive design culture for OLIVER.  

It is the Creative Director's job:  

• To champion creativity and excellent customer centricity.  
• To creatively direct concept copywriters / brand journalists harnessing their development and performance, in a manner that assures maximum efficiency and creativity.  
• To upskill both design and copy teams to ensure their output is best in class compared to any other competing agency  
• To manage, supervise, review and audit the work of designers, artworkers and copywriters to ensure the creative level expected of OLIVER is being met.  
• To help drive maximum efficiency, productivity and the maintenance of the highest quality of creative concept, design and artwork.  
• To oversee, manage and review new creative concepts for both new and existing clients.  
• To undertake the design of digital collateral, to the client’s brief and exacting standards and within agreed timeframes.  
• To act as brand guardian to ensure all design collateral produced is faithful to the client’s brand guidelines.  
• To work actively with all internal and external stakeholders to ensure the delivery of the highest level of client service from OLIVER.  
• To collaborate closely with the Leaders to organise and prioritise workload, especially around deadlines.  
• Be flexible to respond to increases in workload/tight deadlines.  
• To build on our strong client relationships and to be the equal creative partner of the Group Account Director to drive new business forward with existing and new clients.  
• Attend company meetings and social events both with OLIVER and with the client.  
• To work with and support the OLIVER team in order to deliver excellent consumer experiences.  
• Some working outside of normal office hours might be required to meet deadlines and strategic objectives.  
• To inspire the team and help them think about innovative and ground breaking creative campaigns for brands across the biz.  

What you will be doing: 

• To work with the GAD and BD to define and implement the creative strategy for the studio.  
• To motivate and influence the creative team to constantly strive for excellence in performance.  
• To proactively monitor the quality of copy & design projects being produced and submitted by leading internal review sessions and seeking feedback from both internal and external stakeholders.  
• To oversee and manage the timely delivery of all jobs / projects going through the studio, always taking into consideration the clients’ requirements and expectations.  
• To investigate, propose and implement innovative ways of delivering creative services to maximise efficiency and productivity.  
• To actively oversee and manage team meetings, forward scheduling meetings and work review meetings.  
• To manage, oversee and coordinate the sharing of knowledge and the facilitation of learning within the team and all other employees to improve business practices, refine processes, aid and promote the development of creative ideas and introduce new services.  
• To organise monthly work / successes / learnings presentations to the wider SMT team to showcase work from the studio/team managed.  
• Attend client meetings, present work, discuss needs and identify opportunities.  
• To assign creative leads and develop accounts and creative teams.  
• To work actively with the workflow / studio manager in coordinating the effective allocation of design resource, facilitating information from colleagues, business managers and staff. In order to provide effective resource support to meet client demands and to cover flexible working, holiday and sick leave requirements in the most economical manner.  
• To act as brand guardian to ensure all design collateral produced by the creative team is faithful to the client’s brand guidelines.  
• To ensure all Unilever digital guidelines, and other mandatory processes and guidelines are always followed by the creative team and to be the final gatekeeper for all creative work before delivery.  
• To work actively with all internal and external stakeholders to ensure the delivery of the highest level of client service from all creative team members.  
• To manage, train and mentor staff and oversee their professional development through the setting of SMART objectives and PDPs, offering knowledge, motivation, support and experience as required, including but not limited to their creative and technical skill, so as to increase productivity, staff retention and enhanced staff morale.  
• With the assistance of Design Team Leaders, ensure all staff members accurately record timesheets and show positive billable utilisation rates within their timesheets..  
• Other ad-hoc duties as and when required.  

What you need to be great in this role: 

The Creative Director will combine first-class design & copy expertise, creativity and thought leadership with commercial acumen and leadership gravitas.  

The Creative Director will:  

• Be hands on with a strong focus on digital.  
• Experience of working with international & national brands, having delivered pan-India large-scale campaigns  
• Be experienced in directing complex, commercial, design projects involving senior stakeholders and interdisciplinary creative teams with strong experience across FMCG category.   
• Someone who can think video, content, editorial - very ideas/creative person 
• Good copy hands-on experience - needs to get GenZ and Millennials      
• Be highly creative with the ability to generate ideas and practically contribute to copy and design details, demonstrating exceptional pure graphic design and typography skills.  
• Have deep technical design skills in one or more discipline, e.g. Design for Digital, Brand Immersion, Events, User Experience, etc.  
• Have a proven ability to communicate and liaise with all levels in the business.  
• Have a proven ability to influence stakeholders at all levels, including outside the design team.  
• Have a proven ability to effectively manage creative teams.  
• Have Director level written and verbal communication skills, including public speaking.  
• Be proficient in Adobe CC, Microsoft Office and other related software.  
• Be a driven, proactive, helpful, and enthusiastic team player.  
• Have excellent customer relationship skills.  
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17502

#LI-SP1 #LI-Onsite

Role:  Social Marketing Manager

Location:  Mumbai, India 

About the role: 

As Social Marketing Manager for YouTube Marketing in India, you will be shaping and driving the social presence of one of the most culturally significant brands of our times in a dynamic and growing region.

You should have 5yrs of experience driving social strategies and programs that have created impact on marketing and business goals. You are as obsessed about what excites our audiences on social media and our follower communities as you are about what our products can do for them. You are a constant advocate for our users and creators – your ideas are always deeply rooted in what they care about and what delights them. You have deep analytical expertise and experience setting up processes to escalate potential brand risks and respond swiftly and thoughtfully to topics that are important to our users. And you look at social as a way to deepen our connection with communities, relying on data for insights that will drive measurable results.

The role is cross-functional and international - you’ll work with local, regional (APAC) and global YouTube product marketing managers as well as local XFN teams (e.g. partnerships, legal, comms, policy). You’ll deepen brand engagement, elevate our social presence, drive positive brand sentiment and engagements, and provide frequent and clear analysis to management allowing the organization to develop a strong grassroots understanding of what our users and creators care about. Beyond building impactful social and influencer marketing strategies that bring the brand to life across social channels, you’ll also work with the regional social marketing team on including proactive and reactive social listening and issue management. You will be a part of the YouTube APAC Social Marketing Team and will report to the Social Marketing lead for YouTube India Foundational in Oliver. 

What you will be doing: 

• Always-on editorial and community management: 
• Lead the strategies and operations of YouTube India’s Shorts Channel
• Elevate our always-on content and community management based on our team missions, handle strategies, and OKRs.
•  
• Initiatives: 
• Partner with marketing peers and leadership locally and across regions to help develop programs, campaigns, strategies and GTM plans that deliver intended business results and in line with business and campaign goals across YouTube’s verticals and audiences 
• Engage and lead social media, influencer and content agencies to build effective campaigns for key YouTube products and campaigns targeted at viewers, casual and intentful creators, with clear strategy to deliver optimal creativity and innovation. 
• Social Insights: Partner Insights & Analytics team and analytics agencies to track and share 
• Social impact on YouTube business goals. 
• Social performance indicators to monitor the health of the YouTube brand in India. 
• Campaign performance reporting and learnings
• Insights from YouTube social that can impact broader YouTube marketing
• Rapid Response: Work closely with global and regional social/PR/legal/policy teams as part of a Global Rapid Response Team to put in place round-the-clock social listening/monitoring workflows and processes, proactive and reactive escalation and management of user sentiment across social platforms.
• Operations: Support FTE in compliance with regards to the SOWs, POS and invoices of external agency partners

What you need to be great in this role: 

Minimum qualifications: 

• Bachelor’s degree or equivalent work experience.
• Experience in planning, executing and optimising social media and influencer marketing campaigns or programs
• Experience in working with social media, influencer and content production agency partners
• Excellent English written and oral communication skills. Fluency in Hindi and knowledge of 1-2 other Indian regional languages is an added advantage. 

Preferred Qualifications: 

• Understanding of YouTube’s ecosystem (user, creator, advertiser) and multi-format product (long form, short-form, streaming) with a focus on short form content. A good understanding of YouTube Shorts and its ecosystem (creators, content, trends) is a must! 
• Good record of creativity and data driven optimization, ideally in social media marketing (experience using Sprinklr or BrandWatch is a plus). 
• Understanding of Social Media best practices and campaigns in India, and the best Social brands and agencies. 
• Understanding of the Indian influencer ecosystem, content production and the best in class agencies in the market for each. 
• Experience in social analytics, knowledge of social media monitoring and listening tools – have built and maintained processes to proactively and reactively manage audience sentiment across social platforms.
• Demonstrated strong performance in prior roles, with independence, strong sense of ownership  and ability to form own point of view and recommendations
• Ability to operate and find answers/develop solutions in ambiguity and in a very fast paced environment. 
• Outstanding written and oral communication skills. 
• Strong experience in working with statistical analysis and data mining software is a plus.
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17488

#LI-AS2 #LI-Remote

Role: Social & Influencer Marketing Manager

Location: Mumbai, India 

What you will be doing:

Ownership of YouTube IN’s Shorts and Shopping Social Marketing mandate overlooking social Go-To-Market strategy and influencer campaign management:

• Briefing and working with agency partners to align, develop and ensure deliverables are being completed on time as per plan for both Youtube shorts and youtube shopping
• Developing Go To Market strategies for social marketing activations including owned and operated social and the social of allied partners (talent, labels, partners etc) to drive business, marketing and social goals
• Working closely with external partners to align plans and ensure deliverables are delivered and executed smoothly
• Helping inform internal teams of key trends and/or brand crisis situations on social media that can impact the business.
• Inform and sometimes implement paid media to drive reach

Develop strategies and plans around recruitment and optimization of influencers plans - Understanding the influencer and content creator eco system in India:

• Comfortable working with data and numbers while also knowing the pulse of great content that works for social media audiences
• ensuring agency execution is in line with the marketing brief while maintaining brand and partner guidelines and mandates
• Have good working relationships with influencer agencies , talent management agencies and content creator

Collaborate with colleagues in YouTube India marketing and business teams as well as the YouTube social teams across APAC and IN to align, inform and receive support to deliver social marketing plans:

• Great communication and presentation skills to represent the work well in forums with key stakeholders
• Great team player.

An experimentative and dynamic mindset:

• Analyze successes, failures, learnings and way forward on initiatives and experiments and socialize the same with cross functional teams
• Continuous optimization of influencer plans based on feedback, learnings and results
• Proactiveness and willingness to run robust experiments to optimize influencer marketing plans which inform future marketing strategies
• Innovation: Ensuring YouTube India social is a the crux of topicality in the Indian social media ecosystem

What you will need to be great in this role:  

• BA/BS degree or equivalent experience
• Minimum 9 years of relevant experience in social media marketing and influencer marketing across agencies or client side
• Strong understanding of the KOF Short Format Video Ecosystem in India,SFV influencers, cutting edge social and marketing work in the market.
• Proficiency in project management and marketing execution across channels and markets
• Good record of creativity and data driven optimization, especially in social media marketing.
• Ability to work on multiple projects simultaneously in a fast paced dynamic environment, handle complex budgets and multiple campaigns.
• Excellent written and verbal communication skills.
• Strong understanding of social media best practices and campaigns in India and around the world, and the best Brands and Agencies.
• Experience in social analytics, knowledge of social media monitoring and listening tools
• Strong strategic thinking and comfortable with data backed decision making
• Demonstrated strong performance in prior roles, with independence, strong sense of ownership and ability to form own point of view and recommendations.
• Proven team player, excellent interpersonal skills.
• Distinctive problem solving and analysis skills and innovative thinking for campaign roll out.
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical. 

Req ID: 17503

#LI-AS2 #LI-Remote

More about the role:

Burson Group India is looking for a Public Relations Manager for our Mumbai Office. The individual will join our client servicing team and work with the Pharma, Health & Wellness Practice. For this requirement we are looking for a manager with good understanding of the Healthcare sector.

As a PR Manager, you are expected to support day-to-day client activities and provide guidance to junior team members through ongoing counsel and effective delegation. You will contribute to Burson’s performance by managing client relationships and integrated communication (IC) programs, satisfying, and delighting clients, helping, generate new business and growing existing accounts. You are required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability.

What you'll do:

Client Service

• Stay current on your clients’ businesses, industries and competitors and use your knowledge to develop comprehensive, strategic, and integrated communications programs that complement the client’s business objectives and deliver results.
• Act as a day-to-day client leader and maintain a clear and consistent communication channel between the client and the account team.
• Be actively involved and oversee quality implementation for one or a group of accounts within time and budget constraints.
• Manage client relationships and be the client’s key contact, counselor, and strategic thinker.
• Timely Decision Making – The ability to identify a problem and find solutions. Makes decisions in a timely manner, using available information and under tight deadlines.
• Have strong verbal and written communication skills including development of various types of materials such as Q&A, key messages, holding statements, press release etc.
• Be able to support the senior managers and leaders in resolving client issues.
• Maintain a strong rapport with journalists/bloggers/media members who cover your clients’ industries and businesses to optimize channels.
• Help develop media strategies, write pitch letters, and respond to media queries.
• Stay updated on social media channels, trends and analytical tools and make recommendations to strengthen our capabilities.
• Support the digital media strategy implementation.
• You must possess a strong familiarity with how Generative AI tools are used across communications programmes, especially in planning, research, ideation, content creation, and daily operations.

Business Development:

• Support the Directors and other senior leaders to identify new business opportunities within existing and potential clients.
• Be proactive during new business brainstorms and take ownership of portions of new business proposals under the guidance of Directors and senior leaders.

Talent Management:

• Coach and mentor junior team members and help them grow within the organization and are able to add value to the client and the team.
  bursonglobal.com
• Create an inclusive and welcoming environment that engages all individuals without bias and demonstrate flexibility in a changing work environment.
• Provide on the job training to new team members on day-to-day tasks, delegate tasks to junior team members with clarity and oversee quality implementation within specified timelines.
• Provide continuous constructive feedback, keep immediate superiors briefed on team member performance ensuring recognition of good performance and resolution of concerns in a timely manner.

Financial Management:

• Record time in Maconomy and make supervisors aware of your time spent so our business can be managed profitably.
• Ensure all activities carried out for clients are properly documented and budget and status reports are submitted.
• Follow agency procedures for client budgets, budget tracking, contract approval and billing rates and allocate resources for agency profitability.
• Manage vendor relationships, costs, and invoicing.

Agency Responsibilities:

• Use Burson’s intranet and resources; keep your profile updated.
• Be a brand ambassador and help in recruiting top talent by knowing our capabilities network.
• Adhere to Burson’s confidentiality and disclosure agreements and code of ethics/conduct.

Experience that contributes to success:

• 4+ years of experience in Public Relations. Prior work experience of Pharma, Health & Wellness Practice
• Degree in Communications or related discipline.

About WPP Media  

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.  

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com  

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:  

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.  
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.  
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.  

  
Reporting of the role  

This role reports to: Business Director - Client Services

-Client Services

3 best things about the job:  

1.Working for the fastest growing client, it provides and asks for unusual approach to the traditional media  

2.Attain strong understanding of cross channel media strategy by working on fastest growing and diversified category  

3.Be an architect with strong business outcome focus. Collaboration across the board – with teams from offline to online planning, ideation and deployment

In this role, your goals will be:
In three months:  

• Understand the category and brand objectives for the year
• Understand and take initiative towards agencies goal for the year.

In six months:  

• Successfully lead the account and engage with the client on brand’s media approach
• Initiated & delivered at least 2 key projects
• Understands the In-house products/software’s very well to demonstrate the same during client conversations

In 12 months:  

• Worked on Award entries
• Built high credibility with the team & client

What your day job looks like :  

• Provide strategic communications & planning leadership on your set of brands
• Help build effective media interventions on the back of strong Communication planning
• Act as a senior level contact for the client and have a strong understanding of cross channel media strategy. Should be able to lead strategic conversations on Media and communication planning
• Be responsible for the planning team career development & progression in the team
• Develop creative ideas and disruptive communication innovations for the client, aligned with their business, customer, and brand goals.

Skills and Experience 

• Hand on experience on FMCG.
• Expertise on TV planning
• Working knowledge of digital platform
• Good in communication and ability to present well
• Would prefer candidates from agencies.
• Persuasiveness
• Pro-activeness
• Communication skills
• Stake holder management
• Makes good presentations

Minimum qualifications:  

• Minimum 4-7 Years of experience handling offline and Digital 
• Experience in handling FMCG clients in top agencies is preferred
• E-commerce and digital is musts have
• MBA - Marketing

Life at WPP Media & Benefits  

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.  
  
We believe the best work happens when we're together, fostering creativity, collaboration, and connection. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.  

Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.  

While we appreciate all applications received, only those candidates selected for an interview will be contacted.  

 About Druva :

You won’t just join a company at Druva, you’ll help shape the future of data security at the moment it matters most. We are building a modern standard with our cloud-native solutions, designed to simplify the toughest challenges in cyber resilience for our customers. As the pioneer and market leader in fully managed SaaS data protection, we help organizations secure and recover their data from ransomware, cyberattacks, and operational disruptions without the complexity, cost, or risk of legacy infrastructure.

Our momentum is backed by the market: Druva was named a Leader in the 2025 Gartner® Magic Quadrant™ for Backup and Data Protection Platforms, a Leader in the 2025 IDC MarketScape for Cyber-Recovery, and a Leader & Outperformer in the 2025 GigaOm Cloud Data Protection Radar. Even better, customers validate that leadership every day through strong Gartner Peer Insights ratings, standout Net Promoter Scores (NPS), and top willingness-to-recommend results.

Visit druva.com and follow us on LinkedIn, X and Facebook.

We’re looking for a highly-motivated Regional Field & Channel Marketing Manager with experience across multiple marketing disciplines to deliver/execute the marketing plan in India. This is a brand new position that will work closely with the India Sales & Channel team, along with the broader APJ/ International & corporate marketing teams to execute an aligned and comprehensive marketing strategy that drives results.

The primary focus of this role is to support key regional sales and marketing initiatives, help grow the Druva brand, generate demand, and increase overall pipeline & revenue contribution.  We need a self-starter with collaborative spirit who thrives in a dynamic, hyper-growth environment. This exciting position reports to the APJ Marketing Lead and is part of the International Marketing whose charter is scaling Druva’s business across APJ and EMEA.

Primary Responsibilities

• Develop the regional marketing plan and manage associated budgets
• Leverage Global and APJ campaigns as relevant for the region. Work closely with campaign managers and APJ marketing leader to right-size, localize, and package corporate/ regional campaigns for the India market
• Define and rollout new campaigns that support specific, unique regional requirements and market opportunities
• In alignment with the regional Channel strategy, own the Channel Marketing plans & execution with select regional partners
• In collaboration with Alliance & Sales colleagues, manage campaign creation and execution with key Alliance partners like AWS, Dell and Microsoft
• Own the annual regional events plan (virtual & F2F when applicable), including contract negotiation, pre-& post-event actions. Align Marketing leadership on budget approvals & requirements
• Act as the primary local marketing liaison for SDRs, Field & Channel Sales teams in India
• Manage the regional external agency relationships for paid media,  demand programs, events. Ensure all activities are executed on time and within set budget.
• Work closely with the International Marketing Ops lead to follow consistent lead upload/activity tracking processes and regional campaign set up.
• Work with Marketing Leadership to establish benchmarks for country-specific performance measurement, ensuring all activities align to set KPI’s and GTM targets
• Measure and control program effectiveness to ensure demonstrable return on investment for all activities
• Collaborate closely with the PR manager for the region to drive increased awareness and internal appreciation of marketing activities: ensure circulation of results and follow up actions to all stakeholders
• Provide quarterly marketing reviews and analysis of comprehensive performance to regional & APJ Marketing & Sales Leadership.
• Collaborate with HQ to build aligned social media, PR & AR efforts into regional marketing plan

Required Skillset

• Can thrive in a fast-paced, startup- environment with ability to multi-task and operate to a high standard
• Resolute in prioritising: focus on projects and activities that are closely aligned to strategy and will make the biggest impact
• Results-oriented with proven experience delivering effective awareness, demand generation, and channel marketing activities that deliver measurable and repeatable results
• Hands-on experience managing end-to-end events & trade shows, both virtual and physical (when environments allow), ensuring top-notch execution and an emphasis on results.
• Experience working across multiple countries & an understanding of the varying market dynamics/needs
• Ability to build rapport and strong relationships with Sales colleagues, establishing credibility as key member of the team and the marketing expert for the region
• Previous experience working for US HQ’d company with matrix functions across Global and APJ
• Team player with can-do attitude
• Exceptional communicator
• Ambitious self-starter
• Reasonable understanding of SFDC and Marketing Automation platforms (Marketo, Eloqua, etc)
• Willingness to travel as needed (when it’s safe to do so & current restrictions are lifted)

Your Education, Experience & Certification:

• Minimum 5+ years in B2B tech marketing with demonstrable, proven successes
• Experience in SaaS, Cloud, or related technologies is a Plus!
• Strong problem-solving and troubleshooting skills
• Understanding of the demand funnel and conversion rates
• Bachelor’s degree in a related field
• Strong Commercial/Business acumen

Work Location: Bengaluru / Mumbai 

About the Role

Crunchyroll is seeking a Senior Manager, CRM Marketing to lead localized CRM engagement for India and MENA—two of our fastest-growing regions. Based in Mumbai or Hyderabad, this role will own the CRM campaign calendar for the region, balancing high-velocity title moments and catalog beats while bringing our biggest anime moments to life across owned channels.

You will plan and execute high-impact, fan-first campaigns that support title launches and catalog discovery—including new season/series drops, dub drops, mid-season arcs, and finales for top-tier titles. Success in this role requires strong segmentation and analytical judgment, plus the ability to translate IP into messaging that creates an emotional connection with fans.

You'll also act as a subject matter expert for India and MENA, championing transcreation and locally resonant storytelling (not just translation), cultural nuance, and fan-first engagement. You'll partner closely with our global Lifecycle Marketing team that owns always-on lifecycle journeys; in this role, you will serve as a regional advisor and ensure key title moments and local insights are reflected in the broader lifecycle strategy.

What You'll Do

• CRM Campaign Calendar Ownership: Own the CRM campaign calendar for India and MENA across tentpole releases, seasonal beats, and catalog programming, aligning timing, targeting strategy, and channel plans with local and global priorities.
• Go-to-Market Campaigns: Collaborate with regional marketing, brand, programming, and curation teams to design localized go-to-market moments for major content launches, seasonal events, partnerships, and fan activations.
• Segmentation & Audience Strategy: Apply best practices in personalization and segmentation to build targeted campaigns informed by fan behavior, affinities, regional nuances, and language/dub preferences. Partner with Data Science and Growth teams to refine audience definitions, identify opportunities, and improve precision over time.
• Regional Market Expertise: Serve as Crunchyroll's CRM market lead for India and MENA, advising on cultural nuances, local market behaviors, channel norms, and fan engagement opportunities.
• Localized Lifecycle Strategy: Provide regional inputs into India and MENA lifecycle journey strategies across acquisition, onboarding, engagement, retention, and winback, working closely with our Lifecycle Marketing team. Ensure best practices in personalization, segmentation, and lifecycle orchestration.
• Marketing Technology Ownership: Lead campaign execution and performance optimization in partnership with Operations, Martech, and Data Analytics; manage CRM initiatives within Braze (or similar) across email, push, in-app, notification center, and relevant messaging channels, ensuring excellence in configuration, QA, measurement, and reporting. Own content-triggered messaging strategy that supports title moments and engagement in alignment with lifecycle standards and guardrails.
• Cross-Functional Partnership: Work with Regional Marketing, Product, Brand, Content, Creative, Data Science, and GTM teams to create cohesive fan experiences and ensure lifecycle campaigns align with both local and global priorities.
• Performance & Optimization: Analyze CRM campaign performance, identify opportunities, and apply insights to continuously improve effectiveness and fan impact through test-and-learn approaches, including cohort analysis and incrementality-minded measurement.
• Innovation & Experimentation: Stay ahead of market dynamics and messaging ecosystems (mobile-first behaviors, regional languages/Hinglish, WhatsApp norms, payment behaviors, and device/telco ecosystem nuances) to evolve CRM campaign strategy and execution.

About You

We get excited about candidates who bring:

• 8+ years of experience in CRM, retention, or subscriber engagement marketing, ideally within streaming, digital subscription, gaming, e-commerce, or entertainment.
• Strong experience with Braze (or comparable orchestration platforms) with a focus on campaign planning/execution, segmentation, triggers, and multi-channel delivery.
• Deep knowledge of Indian and MENA consumer behaviors, digital marketing platforms, and messaging ecosystems (especially WhatsApp, UPI-driven funnels).
• Strong creative acumen and storytelling ability—capable of translating IP into fan-first messaging that builds emotional connection and drives action.
• Strong analytical skills to interpret performance data, develop insights, and translate them into targeting and creative optimizations.
• Proven ability to collaborate across regional and global teams in a fast-paced, matrixed environment.
• Passion for anime, entertainment, or fan-first brands is highly valued.
• Additional proficiency in relevant regional languages is a plus.
• Bachelor's degree in Marketing, Business, or related field.

About the Team

Our Lifecycle Marketing team designs personalized journeys that drive fan connection, engagement, and loyalty. Through data-driven insights and creativity, we activate the right experiences at the right time across channels—helping anime fans feel seen, understood, and inspired by Crunchyroll.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

Job Description – Influencer Marketing Client Servicing

Essential Duties and Responsibilities:

1. Client Strategy & Management
• Act as the primary point of contact for assigned clients, managing day-to-day communication and expectations.
• Understand client business objectives and translate them into influencer led marketing strategies.
• Develop campaign roadmaps aligned to brand goals, target audiences, and platform trends.
2. Influencer Campaign Planning & Execution
• Identify and evaluate relevant creators (regional, national, micro, macro, celebrity) based on brand needs.
• Oversee briefing, content approvals, and campaign rollouts across social platforms (Instagram, YouTube, X, etc.).
3. Market Research & Trendspotting
• Stay updated with evolving creator economy trends, audience behaviors, and competitor campaigns.
• Share insights with clients on category benchmarks and creative innovations in influencer marketing.
4. Performance Measurement & Reporting
• Define measurement frameworks (reach, engagement, brand lift, conversions) for each campaign.
• Track performance in real-time, analyze results, and prepare actionable reports with learnings.
• Recommend optimizations for future campaigns to maximize ROI.
5. Cross-team Collaboration
• Work with internal creative, media, and strategy teams to integrate influencer content with broader brand campaigns.
• Support new business pitches by building influencer strategies, case studies, and mock campaign frameworks.
6. Client Growth & Retention
• Identify opportunities to upsell or cross-sell influencer led solutions to existing clients.
• Build long-term trust with clients by positioning the agency as a strategic influencer partner.

Qualifications & Skills:

1. Bachelor’s degree in marketing/communications/business
2. 4–7 years of experience in influencer marketing, branded content, or digital marketing (agency-side preferred).
3. Strong understanding of influencer ecosystem across platforms (Instagram, YouTube, Snapchat, X, Sharechat, Moj, etc.).
4. Demonstrated success in managing influencer campaigns from strategy to execution.
5. Excellent communication, negotiation, and presentation skills.
6. Strong analytical mindset with ability to track, interpret, and present campaign performance data.
7. Passion for digital culture, creators, and social-first storytelling.
8. Ability to handle multiple accounts/projects simultaneously and work in a fast-paced environment.
9. Willingness to travel for client meetings, influencer shoots, and industry events when required.

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

Department - Product Management 

Reports to - Group Product Manager, Payments Marketing 

Role Purpose

The Product Manager (PM) will be responsible for the design, development, and delivery of Boku’s In-App Storefront and Marketing products. In-app marketing creates a new direct-to-consumer channel for merchants by enabling them to engage users through storefronts, offers, and promotions embedded within payment partner mobile applications. This unlocks a powerful way for merchants to drive incremental sales, strengthen brand presence, and reach consumers directly inside the digital ecosystems they use every day.

The PM will play a key role in bringing this product line to market by translating strategy into execution. They will work closely with engineering, delivery, and commercial teams to define requirements, manage the backlog, and oversee timely product releases. By ensuring the delivery of high-quality SDKs, APIs, and integrations, the PM will enable wallet and app partners to support merchants in reaching consumers effectively, while contributing to Boku’s growth through new revenue-generating opportunities.

Key Responsibilities

1. Product leadership:
• Lead the day-to-day product lifecycle by defining scope, capturing requirements, and driving initial product releases.
• Ensure execution is aligned with the overarching strategy of the In-App Storefront product line as set by the Product Lead, with a focus on validating product-market fit and enabling early adoption.
2. Technical product management:
• Collaborate with Engineering to design and validate technical solutions, including authentication models, SDK flows, and merchant integration requirements, ensuring scalability, security, and reliability.
3. Cross-functional collaboration:
• Partner with Engineering, Delivery, Commercial, and Partner teams to ensure smooth technical implementation of SDKs, APIs, and integrations that enable merchants and wallet partners to embed storefront and marketing capabilities.
4. Execution alignment and stakeholder communication:
• Manage priorities, track progress against deliverables, and communicate updates to stakeholders across the business, escalating risks and dependencies to the Product Lead as needed.
5. Data-driven decision making:
• Establish success metrics and measurement frameworks for pilot launches.
• Use data from early experiments and partner integrations to validate assumptions, guide iteration, and identify areas for improvement.
6. Market analysis and positioning:
• Stay close to industry trends, wallet ecosystems, and merchant needs to identify the most viable opportunities for adoption.
• Gather insights from competitors and adjacent offerings to refine product positioning and inform go-to-market priorities.
7. Platform integration foundations:
• Partner with Engineering to develop APIs, SDKs, and integration features that make onboarding early partners straightforward.
• Prioritize flexibility and adaptability to support a variety of partner use cases, with scalability considerations built into the design for future growth.
8. Stakeholder communication:
• Act as a key liaison between product teams and leadership, ensuring transparency and alignment on priorities.
• Present roadmaps, updates, and outcomes to stakeholders, gathering feedback and adjusting plans as needed.

Measures of Success

1. Adoption & Growth: Successful onboarding and adoption of In-App Storefront products by early wallet and merchant partners. Measurable increases in usage and engagement through pilot programs and initial market launches.
2. Customer & Partner Success: High levels of satisfaction from partners, measured by smooth integrations, feedback from pilots, and early indicators of product adoption and retention.
3. Product Delivery & Performance: Timely delivery of MVP and subsequent releases, with well-documented APIs/SDKs, minimal technical issues, and strong collaboration with Engineering to ensure stability and reliability.
4. Innovation & Development: Iterative delivery of new features and enhancements based on pilot learnings and partner feedback. Demonstrated ability to balance innovation with execution discipline.
5. Market Validation: Evidence of product-market fit demonstrated through merchant demand, early commercial wins, and validation against emerging market offerings.
6. Foundations for Scale: Development of a flexible and integration-ready platform that can evolve to support future growth across multiple partners and markets.

Key Skills and Competencies

Experience:

• 3+ years of product management experience, ideally in B2B, fintech, or mobile application ecosystems.
• Demonstrated success in delivering new products from concept through MVP and pilot launch.
• Experience working directly with engineering teams to deliver APIs, SDKs, and customer-facing integrations.

Skills:

• Strong understanding of product management principles, with a focus on execution, backlog management, and delivering technical products to market.
• Familiarity with front-end and mobile app development processes, including user flows, UX considerations, and partner integration requirements.
• Ability to define and manage technical requirements for APIs, SDKs, and secure authentication flows.

Technical Proficiency:

• Comfortable discussing architecture and technical tradeoffs with engineers across web and mobile platforms.
• Familiarity with modern web technologies (e.g., JavaScript frameworks, REST/GraphQL APIs) and mobile app development environments (iOS, Android).
• Understanding of cloud-based infrastructure, data security, and integration best practices.
• Hands-on experience with product management and collaboration tools such as Jira, Confluence, and analytics platforms.

Soft Skills:

• Strong communication skills to translate technical details into clear requirements for both engineers and non-technical stakeholders.
• Highly organized, detail-oriented, and capable of managing multiple priorities across cross-functional teams.
• Problem-solving mindset with the ability to learn quickly and adapt in a fast-moving, early-stage product environment.

Collaborative approach with a customer-first perspective, ensuring solutions meet real partner and merchant needs.

Preferred Qualifications:

• Experience working on SDKs, developer tools, or integration-heavy products.
• Exposure to fintech, wallet ecosystems, or in-app commerce/marketing solutions.
• Familiarity with Agile and Lean product development methodologies, including iterative releases and test-and-learn approaches.
• Basic understanding of B2B SaaS metrics such as adoption, retention, and engagement.

If you are a hands-on product manager with a passion for building new products, working closely with engineering teams, and delivering solutions that create value for merchants and partners, we encourage you to apply.

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 
  
  

Role Summary and Impact 

As part of the Global Operations Centre (GOC), you will work closely with teams across the United States, Europe, and Asia to deliver high-impact solutions in a collaborative, multicultural environment. We are looking for an Associate Director Cross channel who will do: 

• Client & Channel Leadership Act as the lead and primary point of contact for key digital marketing channels—including Search, Social, Programmatic Buying Units (PBU), Ad Operations, or Commerce (all or couple of them). Represent the Global Operations Center (GOC) in all channels wise agency/market interactions, ensuring expectations are managed and consistently met. Serve as the custodian of activation excellence for assigned channels, driving trust and accountability across global stakeholders. 

• Campaign Activation & Performance Oversight Oversee the activation, and optimization of campaigns across multiple channels and designated markets. Ensure flawless execution that aligns with broader media strategies and brand objectives. Work in close partnership with local and regional teams to maintain consistency, enhance performance, and deliver measurable impact through detailed reporting and actionable insights. 

• Stakeholder Management & Business Partnership Build and maintain strong relationships with internal market teams (Europe, U.S., Asia, MEA, AUNZ), agency partners, and cross-functional groups. Act as a strategic advisor, offering data-driven solutions tailored to regional needs while upholding global standards. Partner with leadership and internal clients to drive innovation, resolve challenges, and influence strategic decisions that contribute to business growth. 

• Operational Excellence & Governance Design, implement, and manage scalable workflows and Standard Operating Procedures (SOPs) to enhance operational efficiency, campaign quality, and consistency. Enforce compliance with global taxonomy, quality assurance, and platform governance standards. Analyze operational data and feedback to identify improvement areas, ensure process adherence, and escalate issues to the appropriate stakeholders for resolution. 

• Team Leadership & Talent Development Lead, mentor, and develop a high-performing team of subject matter experts responsible for campaign execution, optimization, and reporting. Foster a collaborative, accountable, and growth-oriented team culture. Ensure efficient team resourcing, continuous skills development, and alignment with organizational objectives through regular feedback, coaching, and performance evaluation. 
• Innovation, Automation & Business Growth Proactively identify new business opportunities within existing accounts and emerging markets. Collaborate with directors and senior leadership to develop compelling discussions for onboarding new scopes of work. Champion the adoption of internal and external automation tools and technology solutions to drive operational efficiency and future-proof activation capabilities. 
• Coordination with internal team to overall smooth running for operations.
   

Skills and Experience 

If this opportunity looks right for you, we are looking for candidates who have: 

• 6+ year's professional experience in digital media execution
• You are at least one biddable media platform expert out of Google Ads, Meta, DV 360 with hands on experience across other platforms including but not limited to SA 360, Bing Search, DCM, Amazon ads, Twitter, LinkedIn and more.
• You are proficient in Microsoft Excel and Google Sheet
• Minimum team size handled 8-20 people. 

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 

• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 

• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise. 

• A great and diverse team with a lot of learning opportunities. 
• Diverse set of clients with great opportunities for quality thinking and opportunities beyond spots and dots. 
• An opportunity to have a leadership role in a progressive, fast moving and one of its kind organisation.
  
  Responsibilities of the role:
  
  
• Leads a team of diverse individuals to deliver to a client’s business  
• Provide strategy communications and planning leadership on the client’s business across categories. 
• Partner with the account heads and functional heads, push needle on Marketing Excellence and Digital Excellence. 
• Demonstrates strong understanding of ecosystem, brand, category and consumer to derive insights. 
• Infuse best in class practices and frameworks, both from domestic as well as international learnings. 
• Communicate complex ideas/insights in a way that all understand and apply. 
• Integrates relevant multimedia opportunities into campaign plans. 
• Leading and orchestrating new business pitches
• Leverage extended WPP ecosystem to build hard working solutions for client. 

Impact: 

• Build relationships with the key decision makers at client side and within the company.
• Be an expert on the client’s business proactively engaging with senior clients and actively shaping the quality of WPP Media delivery. 
• Develop a deep understanding and begun to use WPP Open and the products and tools therein. 
• Build confidence with team members within immediate team and within peers.  
• Proactively delivering additional value to the client, leading the team to successfully implement strategic initiatives that will improve the WPP Media delivery and client’s business outcomes. 
• Established as the lead by both clients and internal teams alike
• Leading new business pitches independently
• Delivering differentiated and best in class work leading to business outcomes
• Building and mentoring teams
• Becoming the go to person for internal and external stakeholders alike from a strategic standpoint

• 16 to 18 years ears of experience with at least 10 years in the media industry. 
• Demonstrate exposure and management of senior clients/ stakeholders as well as leading a team.  
• Integrated media and marketing knowledge, including traditional media, digital media, data, research and insights. 
• Creative problem solving and ability to join multiple dots across domains. 
  An attitude of curiosity and continuous learning both for self as well as infuse the same culture within the team. 
• Comfort with multiple kinds and sources of data, both structured and unstructured.  
  Fantastic presentation and storytelling skills. 
• Proven experience managing a team, negotiating different situations, skillsets, and personalities. 

Reporting of the role

This role reports to the Associate Director

3 best things about the job:

1. Get to work in a truly integrated team handling 360 aspects for a brand
2. Will work closely with the leading publishers such as Google & Facebook
3. Will be exposed to Programmatic

In this role, your goals will be:

In three months:

• Understood the complete biddable media scenario on client’s business, e.g. Search, Facebook, etc.
• Handled day to day tasks / requirement effectively

In six months:

• Optimized implementation in all biddable media platforms
• Recommended and implemented best practice
• Explored and executed an innovation in one of the biddable media platforms

In 12 months:

• Exceed client expectations in terms of biddable media implementation
• Create a road-map for the next year.

What your day job looks like at WPP Media:

• Analyze, track and optimize on an ongoing basis effective benchmarks for measuring the campaigns performance including keyword/placement bids, account daily/monthly budget caps, impression share, quality score, CTR, conversion rate and other important metrics and proactively make strategic recommendations to meet campaign goals and improve performance.
• Communicate with internal stake holders on project development, timelines, and results. Work closely with the other team members to meet goals.
• Monitor and administer analytics dashboards and key reporting MIS tools and regularly make recommendations for improving the data available
• Client communication, prioritizing work for the team and ensuring the recommendations and optimization on the account is designed to meet client KPIs
• Stay ahead of the competition by analyzing, keeping pace and regularly documenting search engine and PPC industry trends across web and mobile platforms, and adopting new/best practices on an ongoing basis.

What you’ll bring:

• Expertise in Google analytics
• Through understanding of Google AdWords
• Understanding of Bid Management Tools
• Number Crunching
• Understanding of Programmatic

Minimum qualifications:

Relevant experience of 3-5 years in search marketing roles

Role: Project Manager 

Location: Mumbai, India (Remote)

About the role:  

We are seeking a highly organized and culturally aware Project Manager to lead complex, multi-market digital initiatives. This role is designed for a project management expert who thrives in high-pressure environments involving multiple stakeholders and diverse deliverables. You will be the central pivot point between the client’s global strategy and local execution, ensuring that all campaign collaterals are expertly localized, translated, and deployed across both English (EN) and non-English (non-EN) speaking markets. 

What you will be doing: 

Strategic Workflow & Resource Orchestration 

• Timeline Management: Develop and maintain end-to-end project schedules, ensuring all milestones are met across different time zones. 
• Work Allocation: Distribute tasks across cross-functional teams, balancing internal bandwidth with external support to maintain optimal productivity. 
• Resource Management: Identify and secure necessary resources (creative, technical, and linguistic) to fulfil project requirements. 
• Prioritization: Act as the gatekeeper for project requests, using data-driven logic to prioritize high-impact tasks in a fast-moving environment. 

Global Localization & Asset Delivery 

• End-to-End Localization: Lead the transcreation and localization process for marketing collaterals, ensuring brand consistency while respecting regional cultural nuances.
• Multi-Deliverable Oversight: Simultaneously manage the production of various assets, including digital ads, website content, video subtitles, and print materials for diverse global markets.
• Non-EN Coordination: Act as the primary lead for projects targeting non-English speaking territories, ensuring linguistic accuracy and local market relevance. 

Stakeholder & Vendor Management 

• Multi-Stakeholder Alignment: Navigate complex organizational structures to align regional leads, global brand managers, and executive stakeholders on project goals. 
• Vendor Coordination: Manage relationships with third-party partners, specifically translation agencies and Language Service Providers (LSPs), to ensure high-quality output and adherence to budgets. 
• Collaborative Leadership: Facilitate regular syncs between creative teams and local market experts to resolve bottlenecks and streamline approvals. 

What you need to be great in this role: 

• Experience: 5+ years of Project Management experience, ideally within a global agency or a multinational corporation. 
• Global Exposure: Proven track record of managing projects across multiple geographies, specifically handling the transition of content from English to non-English markets. 
• Localization Expertise: Deep understanding of the localization lifecycle, including experience working with translation management systems or professional linguists. 
• Multi-Tasking Mastery: Demonstrated ability to manage "multi-stakeholder, multi-deliverable" projects where competing priorities are the norm. 
• Communication: Exceptional interpersonal skills with the ability to bridge communication gaps between technical teams, creative departments, and external vendors. 
• Problem Solving: A proactive approach to identifying risks in a project timeline and implementing contingency plans. 

Preferred Qualifications 

• Project Management Professional (PMP), PRINCE2, or Agile certification. 
• Proficiency with project management software (e.g., Asana, Monday.com, Jira, or Smartsheet). 

Req ID: 17139

#LI-JQ1 #LI-Remote

Role: Senior Enablement Manager (Sales Operations)  

Location: Remote working until further notice 

About the role: 

As Senior Enablement Manager, you'll be the single point of accountability for OLIVER's proposal and enablement operations globally. You'll manage concurrent workstreams across RFP, pitch, and enablement functions — maintaining rigorous quality standards while keeping complex, multi-party submissions on track. Working closely with the Director of Sales Operations and Enablement, you'll build and govern the systems, databases, and processes that enable our global sales engine to run efficiently and win consistently. 

What you will be doing: 

• Lead end-to-end ownership of the RFP and RFI process, from intake and scoping through resource coordination, compliance review, and final submission 

• Manage project timelines across all active proposal and pitch workstreams, setting clear milestones, flagging risks proactively, and holding cross-functional contributors accountable to deadlines 

• Drive purchase order (PO) adherence across all proposal workflows, ensuring alignment with procurement requirements across client and internal systems 

• Allocate resources effectively across concurrent RFP, pitch, and enablement workstreams, balancing team capacity against live pipeline demand 

• Own and maintain the Global Rate Card Database, RFI database, and RFP database — ensuring accuracy, version control, compliance, and controlled access at all times 

• Maintain Salesforce data quality across all sales opportunities tied to proposal activity, upholding consistent entry standards across the team 

• Take full ownership of client-facing deliverables including MSA submission forms, compliance documentation, rate cards, creative tests, RFP decks, pitch decks, and video assets 

• Enforce quality control standards across all deliverables, reviewing for accuracy, brand consistency, and compliance before every submission 

• Curate and govern the Content Library, ensuring sales assets are current, correctly tagged, and readily accessible to sellers across global markets 

• Track and report budget burn rate across active proposal workstreams, surfacing overage risks and supporting reallocation decisions in a timely manner 

• Produce and distribute weekly RAG (Red/Amber/Green) status reports across all active RFP and pitch projects, giving senior stakeholders a clear, real-time view of progress and risk 

• Lead stakeholder coordination across complex, multi-party submissions involving sales, creative, legal, and finance — running status meetings and maintaining momentum throughout 

• Support compliance tracking across all deliverables, ensuring adherence to client requirements, internal governance standards, and The Brandtech Group policies 

 What you need to be great in this role: 

• Solid experience in sales operations, bid management, proposal management, or sales enablement within a professional services, creative agency, consulting, or technology environment 

• Demonstrated ownership of end-to-end RFP or bid processes in a high-volume, enterprise B2B sales environment 

• Strong project management capability — able to run multiple concurrent workstreams against competing deadlines without losing the detail 

• Salesforce proficiency including opportunity management, data standards, reporting, and process adherence — with a track record of improving CRM hygiene across sales teams 

• Experience managing proposal or content databases using platforms such as Loopio, Responsive (RFPIO), Seismic, Highspot, or equivalent 

• Familiarity with rate card structures, budget tracking, and commercial data management in close collaboration with finance teams 

• Meticulous attention to detail and a track record of maintaining quality standards across high-stakes, client-facing deliverables 

• Experience working with MSA structures, procurement processes, and compliance requirements in complex enterprise sales contexts 

• Ability to produce RAG reporting and present project status clearly and confidently to senior stakeholders 

• Strong written and verbal communication skills — able to brief, align, and hold accountable cross-functional contributors without direct authority 

• Proficiency with project management tools such as Asana, Monday.com, Smartsheet, or Notion 

• Commercial awareness and a clear understanding of how operational excellence in proposals and enablement connects to win rates, deal velocity, and revenue growth 

• A systems mindset: you build processes that scale, not workarounds that don't 

Gen AI and Agentic Thinking 

• Advanced proficiency with Gen AI tools to enhance operational efficiency and output quality — for example, drafting proposal content, summarising RFP requirements, or accelerating research workflows 

• Experience designing AI-assisted workflows for yourself and the wider team to reduce manual effort and improve consistency across deliverables 

• Ability to train others on effective AI tool usage within a sales operations or enablement context 

• Agentic thinking applied to complex, multi-step challenges — systematic problem-solving across concurrent, high-pressure workstreams 

• Strong understanding of AI capabilities and limitations, with rigorous human oversight applied to all client-facing content 

Req ID- 17019 

#L1-DJ1 #BTG+

The opportunity:

This role focuses on managing and optimizing omnichannel marketing campaigns using Salesforce Marketing Cloud and CRM platforms. The professional will work closely with marketing, platform, creative, and production teams to design, execute, and monitor cross-channel customer engagement strategies across web, email, WhatsApp, and other digital channels. The role involves building campaign workflows, managing data within Salesforce, and analyzing engagement metrics to improve campaign performance and customer targeting.

What you’ll be doing:

•  Responsible for bringing cohesion to marketing process and campaign reporting across cross functional teams, ensuring implementation as per agreement with Brands and Markets. 
• Cross-channel customer engagement tactics, workflow design and validation to include the creation of omni-channel digital experiences across web, email, WhatsApp and eDetails.
• Develop/orchestrate engagement-oriented campaigns across all channels to drive engagement metrics that support opportunity. 
• Interpret analytics information, including behavioural results data, to drive optimization of target audience engagement.
• Provide recommendations and suggestions on the Omnichannel workflow within Salesforce. 
• Coordinate with multiple markets in maintaining the localized omni-channel tactics by analyzing the channel operation and engagement scores of the markets. 
• Work closely with platform teams to request features, functions, data capture to support omnichannel campaigns.
• Works with cross functional teams to support UAT.
• Experience working with Cross Functional teams, across production, creative and platforms. 
• Evaluate and analyze Omnichannel program performance vs. industry standards and benchmarks in the digital space. 
• Understanding of data dictionary, data structures, data mart in relation to CRM. 
• Ability to work with dynamic data sets to deliver personalization. 
• Experience with implementing measurement criteria for measuring asset and campaign performance metrics. 

What we want from you:

• Proficiency with Salesforce Marketing Cloud (SFMC).
• Hands-on experience in Salesforce Omni Channel campaign workflow and administration (e.g. Define routing, queues, managing users, security controls, and data as well as creating roles, profiles, and reports). 
• 5+ year of Omni Channel experience with Salesforce CRM.
• Exposure on setting up Data Extension and AMPscripts in Salesforce Marketing Cloud.
• Strong, standards-based HTML and CSS skills are desirable. 
• Basic understanding of Javascript & AMPScripts.
•  Proficiency with marketing automation tools and processes – Salesforce Marketing Cloud, Adobe Experience Manager, Adobe Experience Cloud, Veeva CRM, Veeva Vault 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

Head of Quality Engineering to lead and scale our QA function in India (Relocation to Noida required) 

 This is a pivotal leadership role within our Engineering and Technology team, requiring a unique blend of strategic foresight, commercial awareness, and hands-on technical expertise. 

The ideal candidate is not just a manager but a leader and coach—someone who can recruit and build a high-performing team from the ground up while maintaining involvement in projects and automation. You will be the driving force behind our continued AI Transformation in QA in the region and, ensure our technical capabilities are always one step ahead of business demand. 

This role offers relocation to Noida, its important that you are happy to relocate to Noida and our team will support your relocation 

What you’ll be doing: 

Leadership, Team Development & Future-Readiness 

• Build & Scale: Recruit top-tier QA talent to build the India team. Manage high-volume, high-pressure hiring cycles and  a establish QA Automation hub. 

• Future-Proofing the Workforce: Collaborate closely with Sales and Business Development teams to understand the sales pipeline and emerging market trends. Translate these insights into training roadmaps to ensure the team is "project-ready" for next-generation work before it arrives. 

• Talent Development: Follow and contribury to global engineering career progression frameworks. Foster a culture of continuous learning by coordinating training programs, onboarding graduates, and personally coaching team members. 

• Global Collaboration: Act as the primary liaison for the India region within our global community of QA leaders, ensuring alignment with global standards while addressing local operational needs. 

• Employee Wellbeing: Balance the drive for high performance with a deep commitment to team wellbeing, proactively managing signs of burnout and ensuring a healthy, sustainable work-life balance for your staff. 

 
AI Transformation & Technical Excellence 

• AI Leadership: Champion the adoption of AI-assisted testing tools and generative AI within the QA workflow. Lead transformation activities to automate test generation, self-healing scripts, and predictive quality analytics. 

• Automation Strategy: Lead the design and development of robust, scalable test automation frameworks using modern tools, with a specific focus on Playwright. 

• Hands-on Engineering: Review complex test scenarios and contribute to automation code or framework architecture. You will be expected to guide the team on technical implementation in Java, Python, or JavaScript. 

• Shift-Left & CI/CD: Support project teams in integrating quality gates within deployment pipelines and drive the adoption of "Shift-Left" testing principles. 

 
Strategic Quality Management 

• Metrics & KPIs: Define and track quality metrics (DRE, Test Coverage, Cycle Time) to provide transparent reporting to executive stakeholders. 

• SDLC Integration: Collaborate closely with Engineering, Product, and DevOps leads to embed quality as a mindset throughout the development lifecycle. 

• Infrastructure & Data: Oversee test environment management, data management strategies, and ensure the infrastructure supports rigorous performance and security testing. 

• Client Delivery Assurance: Act as the senior escalation point for critical project quality issues. Build relationships with global account leads to ensure Indian based delivery teams are meeting client expectations and strictly adhering to any SLAs 

 
Process & Operations 

• Agile Efficiency: Optimize testing processes to support rapid Agile/Scrum development cycles, reducing time-to-market whilst improving quality. 

• Prioritization: Expertly handle multiple conflicting priorities and context switching between strategic planning, crisis management, and recruitment activities. 

What we want from you: 

• Extensive QA Leadership & Team Scaling: Proven extensive experience in Quality Assurance, leading and managing teams, with a track record of building and scaling QA teams from small to medium sizes (including graduate intake and senior hires). 

• Comprehensive Technical QA Expertise: Strong hands-on proficiency in test automation frameworks (Java, Python, JavaScript), deep understanding of Functional, API, Performance (JMeter, k6), and Security testing fundamentals. 

• Modern QA Tooling & CI/CD Mastery: Experience with Playwright is highly desirable, along with proficiency in modern CI/CD tools (Jenkins, GitHub Actions, GitLab CI). 

• E-commerce/Retail Domain Expertise: Understanding of complex buying journeys within E-commerce/Retail domains, with experience using platforms like Shopify, Adobe Commerce, SFCC, or CommerceTools. 

• Strategic Business & Commercial Acumen: Ability to analyse business trends, sales pipelines, and commercial impact to forecast skill requirements, drive proactive team upskilling, and strategically prepare teams for future sales initiatives. 

• AI Transformation & Empowerment: Proven experience with AI transformation activities and a passion for empowering teams to effectively utilize AI tools in daily workflows. 

• Adaptable, Resilient & Results-Oriented: Comfortable with frequent context switching, adept at managing ambiguity in a fast-paced environment, and capable of handling demanding hiring targets and delivery deadlines. 

• Exceptional Communication & Stakeholder Management: Excellent verbal and written communication skills, capable of clearly explaining complex technical quality risks to non-technical stakeholders. 

• High Emotional Intelligence & Relationship Building: Possesses high emotional intelligence, fostering deep trust and strong relationships across cultural boundaries as an approachable, empathetic listener. 
• Vibrant Team & Tech Community Builder: Actively fosters a vibrant internal engineering culture (organizing Hackathons, Guilds, Lunch & Learns) and a strong sense of community within a distributed workforce through team bonding and celebrating successes. 

Desirable Attributes: 

• Cloud Native: Experience with cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes). 

• Emerging Tech: Demonstrated knowledge of AI/ML testing approaches and implementation of LLMs in testing. 

• Certifications: ISTQB Advanced Level or equivalent quality certifications. 

• Remote Management: Experience managing distributed or remote teams across different time zones. 

What we can offer you:

Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.

Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.

We lead with Heart, fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage, inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.

AT VML Enterprise Solutions

Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world’s leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé, Sainsbury’s, Selfridges, Shell and Tiffany & Co. We’ve built over 500 platforms for brands and retailers and generate in excess of $29bn annually for our clients and work with over 50 strategic partners including Adobe, SAP, Salesforce, HCL, Shopify, Sitecore, BigCommerce, commerce tools and Acquia. Our reputation is based on our people, and we believe we have some of the best in the business.

As our business grows internationally, we’re looking for new people to join us on our journey to inspire and take a key role in shaping some of the best commerce solutions, services, and websites in the world. Working as a team, no problem is insurmountable; we share in our client’s successes and believe that anyone can show creative bravery no matter what their role is in the team.

Role: Senior Social Media Manager 

Location:  Mumbai, India

About the role: 

Working in true collaboration with our client, we have one goal in mind: ‘to be the leading agency partner for the development of stunning and effective Needs based content and digital media campaigns’. 

These brands are at the forefront of contemporary thinking, utilising in-depth insight for digital strategy and content advertising. They are also dedicated to sustainability and foregrounding a brand purpose, which means the work we do with them requires working creative thinking into every brief, regardless of scale. 

We are currently looking to hire a Senior Social Media Manager with 4+ year’s experience to manage social networks for a top FMCG client. 

The successful candidate will have a strong background of working with digital and social agencies, and must excel in producing engaging and creative social media and digital work, across planning, strategy and media. 

An editorial background and creative skills such as Photoshop would be an advantage. 

A passion for and inquisitive about AI and new technologies. An Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

 
What you will be doing:  

• Your key role will be to manage all content for the brand and build an engaging community on social media. 
• Develops weekly/monthly social media calendar for Instagram & YouTube in line with the chosen proposition to drive relevance and BLK(brand love key) - will ensure content is shot and deployed on time and in full  
• Ideates compelling and innovative campaign ideas (spanning over short and mid-term) to drive engagement on the platforms - the person will be responsible for end to end execution of the campaign - from ideation to deployment and measuring performance post-campaign to drive these activations in the future 
• Will ensure timely execution/deployment of content across platforms - calendarizing and copy for our social content on all relevant platforms 
• Will be responsible for driving reach, follower count, and engagement that drives our mind measures (movement on metrics of TOM and Spont for Digital) 
• Will ensure new launch announcements and moment marketing to drive relevance 
• Maintains bi-weekly and monthly trackers for all platforms to track progress on social 
• Will hold responsibility of maintaining ORM for the brand on our digital  
• Reaching a specific number of followers, engagement rate, reach on social 
• Will ensure consistency of content churned out on social media - 30 posts in a month 
• Will drive Input vs Output (ROI) on the spends on social/digital and bring in efficiencies MoM. 
• Progress in mind measures on digital track (QoQ) 
• Timely execution of content as per aligned calendars 
• Manage content for the brand across social channels especially Instagram. 
• Grow brand’s follower base aggressively by creating content, mapping performance, looking through competition, engaging with the influencer community and managing the online reputation. 
• Write short and long form articles 
• Repurpose existing content for different uses 
• Master a variety of brand voices 
• Work closely with clients to create strong concepts from initial briefing through to execution 
• Set tone and drive creativity, working closely with the Creative Director-Copy(CD/ Account Director) and Data Strategists to ensure creative excellence 
• Maintain a high awareness of relevant trending topics and news to identify content opportunities 
• Be responsible for working with internal teams to gather input and validate the content 
• Ensure consistency and quality across all written content 
• Present and articulate concepts to clients  
• Posting and scheduling all content and keep the content and cultural calendar up to date. 
• Helping to plan the content calendars. 
• Helping to develop copy to support our visual content. 
• Participating in creative brainstorms alongside the Creative Director and Strategist. 
• Having a great understanding of social channels and trends 
• Staying up to date with updates and changes across the social platforms and communicating these to team members. 

What you need to be great in this role: 

• 4+ years strong experience writing for digital. Must be comfortable creating content and bring a fresh perspective to connect with audiences. 
• Ability to strategies things from a long term perspective 
• Good in analytics 
• To be up to date with trends & know how of platforms 
• Keep a track record of executing campaigns 
• Experience working on Agile 
• Understanding of how digital landscape works 
• Should have ability to think on a 360/ cohesive level 
• Proactive follow ups, to be on top of things 
• Have worked with beauty/ personal care space 
• Be the single-point contact for the creative team and the brand team. 
• Lead the creative vision for the brand - strategy, copy, content, social with knowledge and expertise. 
• Be immersed in the execution of Brand across all consumer touch points - social media, influencer, paid media including performance, PR, ecomm and DTC. 
• Lead the team to qualitative + quantitative success. 
• Act as a bridge between the teams and create short-term + long-term goals that are followed through. 
• To take accountability & manage the flow of accountability and scale up quality work. 
• Put together content schedules and create a seamless environment and flow of work. 
• Must have flawless written English including punctuation and spelling. 
• Someone who loves the pace of digital change and innovation. 
• Someone who keeps abreast of pop culture, loves a meme, and keeps on top of internet trends. 
• Good understanding of which content, formats and platforms drive which outcomes. 
• Good understanding of people’s behaviour on social media across different platforms. 
• A thorough understanding of the language and needs inherent to writing for beauty brands 
• A powerful grasp of how content can play out across multiple mediums 
• Able to use data and insight to inform creative 
• A flair for words 
• Good Communication skills  
• Good in handling pressure 
• The ability to think conceptually when needed. Experience working as part of a traditional creative team (designer and copywriter) would be helpful 
• Demonstrated ability to combine and translate complex material from different sources and contexts into stories and content that engage and resonate with target audiences 
• Confident presenting and communicating clearly to other team members and clients. 
• Preferably someone who comes from a digital first / digital only brand / editorial / agency 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 16729

#LI-SP1 #LI-Onsite

Role: Senior Social Media Manager 

Location:  Mumbai, India

About the role: 

Working in true collaboration with our client, we have one goal in mind: ‘to be the leading agency partner for the development of stunning and effective Needs based content and digital media campaigns’. 

These brands are at the forefront of contemporary thinking, utilising in-depth insight for digital strategy and content advertising. They are also dedicated to sustainability and foregrounding a brand purpose, which means the work we do with them requires working creative thinking into every brief, regardless of scale. 

We are currently looking to hire a Senior Social Media Manager with 4+ year’s experience to manage social networks for a top FMCG client. 

The successful candidate will have a strong background of working with digital and social agencies, and must excel in producing engaging and creative social media and digital work, across planning, strategy and media. 

An editorial background and creative skills such as Photoshop would be an advantage. 

A passion for and inquisitive about AI and new technologies. An Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

 
What you will be doing:  

• Your key role will be to manage all content for the brand and build an engaging community on social media. 
• Develops weekly/monthly social media calendar for Instagram & YouTube in line with the chosen proposition to drive relevance and BLK(brand love key) - will ensure content is shot and deployed on time and in full  
• Ideates compelling and innovative campaign ideas (spanning over short and mid-term) to drive engagement on the platforms - the person will be responsible for end to end execution of the campaign - from ideation to deployment and measuring performance post-campaign to drive these activations in the future 
• Will ensure timely execution/deployment of content across platforms - calendarizing and copy for our social content on all relevant platforms 
• Will be responsible for driving reach, follower count, and engagement that drives our mind measures (movement on metrics of TOM and Spont for Digital) 
• Will ensure new launch announcements and moment marketing to drive relevance 
• Maintains bi-weekly and monthly trackers for all platforms to track progress on social 
• Will hold responsibility of maintaining ORM for the brand on our digital  
• Reaching a specific number of followers, engagement rate, reach on social 
• Will ensure consistency of content churned out on social media - 30 posts in a month 
• Will drive Input vs Output (ROI) on the spends on social/digital and bring in efficiencies MoM. 
• Progress in mind measures on digital track (QoQ) 
• Timely execution of content as per aligned calendars 
• Manage content for the brand across social channels especially Instagram. 
• Grow brand’s follower base aggressively by creating content, mapping performance, looking through competition, engaging with the influencer community and managing the online reputation. 
• Write short and long form articles 
• Repurpose existing content for different uses 
• Master a variety of brand voices 
• Work closely with clients to create strong concepts from initial briefing through to execution 
• Set tone and drive creativity, working closely with the Creative Director-Copy(CD/ Account Director) and Data Strategists to ensure creative excellence 
• Maintain a high awareness of relevant trending topics and news to identify content opportunities 
• Be responsible for working with internal teams to gather input and validate the content 
• Ensure consistency and quality across all written content 
• Present and articulate concepts to clients  
• Posting and scheduling all content and keep the content and cultural calendar up to date. 
• Helping to plan the content calendars. 
• Helping to develop copy to support our visual content. 
• Participating in creative brainstorms alongside the Creative Director and Strategist. 
• Having a great understanding of social channels and trends 
• Staying up to date with updates and changes across the social platforms and communicating these to team members. 

What you need to be great in this role: 

• 4+ years strong experience writing for digital. Must be comfortable creating content and bring a fresh perspective to connect with audiences. 
• Ability to strategies things from a long term perspective 
• Good in analytics 
• To be up to date with trends & know how of platforms 
• Keep a track record of executing campaigns 
• Experience working on Agile 
• Understanding of how digital landscape works 
• Should have ability to think on a 360/ cohesive level 
• Proactive follow ups, to be on top of things 
• Have worked with beauty/ personal care space 
• Be the single-point contact for the creative team and the brand team. 
• Lead the creative vision for the brand - strategy, copy, content, social with knowledge and expertise. 
• Be immersed in the execution of Brand across all consumer touch points - social media, influencer, paid media including performance, PR, ecomm and DTC. 
• Lead the team to qualitative + quantitative success. 
• Act as a bridge between the teams and create short-term + long-term goals that are followed through. 
• To take accountability & manage the flow of accountability and scale up quality work. 
• Put together content schedules and create a seamless environment and flow of work. 
• Must have flawless written English including punctuation and spelling. 
• Someone who loves the pace of digital change and innovation. 
• Someone who keeps abreast of pop culture, loves a meme, and keeps on top of internet trends. 
• Good understanding of which content, formats and platforms drive which outcomes. 
• Good understanding of people’s behaviour on social media across different platforms. 
• A thorough understanding of the language and needs inherent to writing for beauty brands 
• A powerful grasp of how content can play out across multiple mediums 
• Able to use data and insight to inform creative 
• A flair for words 
• Good Communication skills  
• Good in handling pressure 
• The ability to think conceptually when needed. Experience working as part of a traditional creative team (designer and copywriter) would be helpful 
• Demonstrated ability to combine and translate complex material from different sources and contexts into stories and content that engage and resonate with target audiences 
• Confident presenting and communicating clearly to other team members and clients. 
• Preferably someone who comes from a digital first / digital only brand / editorial / agency 
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 17298

#LI-SP1 #LI-Onsite

Role: Junior Account Manager

Location: Mumbai, India

About the role: 

We are currently looking for a Junior Account Manager to join our expanding team working with brands across a wide variety of FMCG briefs from social media content, video production, strategy and digital assets. 

What we want to see is a proven track record of driving multiple complex projects forward, a positive and proactive nature and the ability to bring in new business, supporting the Seniors onsite. You should have meticulous attention to detail, understand the importance of the profitability of your projects for the agency and be able to demonstrate yourself as a safe pair of hands on the day-to-day management of clients. 

What you will be doing: 

• Day to day contact for FMCG brands providing excellent client service and supporting the onsite U-Studio team 
• Working with the wider account team and collaborating with the studio including our digital designers and Studio manager. 
• Be accountable for the brief, and works with the client to ensure the team has obtained the right information required to begin work on the project. 
• Ensure you understand how to report and manage operational income for their projects in a timely and accurate manner. 
• Accountable for timely billing and reporting revenue to the Group Account Director 
• Work with the studio to manage timings plans 
• Manage and monitor brand reputation across digital platforms, ensuring timely response to customer queries and feedback.
• Handle Online Reputation Management (ORM) by tracking, analyzing, and responding to user interactions across channels.
• Develop and execute ORM strategies to enhance brand perception and proactively address customer concerns across digital touchpoints.

What you need to be great in this role: 

• Relevant 1yr experience working with a digital agency on FMCG brands 
• Expertise in ORM / Community Management
• Excellent client engagement skills with the ability to proactively organise and influence clients and build strong and effective working relationships. 
• Demonstrable account management experience and a proven track record of managing global clients and campaigns. 
• The ability to effectively and proactively manage account finances and invoicing. 
• Highly creative with the ability to generate ideas and practically contribute to the design studio output. 
• Proficient in Microsoft Office and other related software. 
• Understanding of how to integrate with a client-side team whilst maintaining a top tier agency service. 
• Passion for and inquisitive about AI and new technologies
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical.

Req ID: 17287

#LI-EP1 #LI-Onsite

Role:  Senior GenAI Project Manager

Location:  Mumbai, India 

About the role:  

We're seeking a Senior Project Manager to orchestrate AI-powered creative projects for premium brands. This role demands someone who can seamlessly blend traditional project management excellence with innovative AI production methodologies, particularly suited to beauty, luxury, and premium sector work.    

What you will be doing:  

Project Leadership:   

• Lead complex, multi-channel projects utilising Gen AI technologies  
• Manage integrated teams across creative, strategy, and AI production  
• Drive project excellence for premium brand deliverables  
• Establish and maintain project management best practices  
• Ensure optimal resource allocation and timeline management  

AI Production Management:   

• Oversee Gen AI workflow integration and optimization  
• Manage AI tool implementation within project timelines  
• Coordinate between traditional and AI-powered production streams  
• Ensure quality control for AI-generated assets  
• Track and report on AI production metrics  

Client & Team Management:   

• Build strong client relationships with premium brand stakeholders  
• Lead internal and external project communications  
• Manage cross-functional team dynamics  
• Drive continuous process improvement  
• Maintain budget control and resource efficiency  

Project Planning & Execution:   

• Develop comprehensive project plans incorporating AI workflows  
• Identify and mitigate risks specific to AI production  
• Manage scope, timeline, and budget parameters  
• Ensure quality control across all deliverables  
• Drive project optimization and efficiency  

Success Metrics:   

• Project delivery excellence  
• Client satisfaction scores  
• Team efficiency and collaboration  
• Budget management  
• Innovation in processes  

Documentation & Reporting:   

• Project documentation maintenance  
• Status reporting and updates  
• Resource utilization tracking  
• Performance metrics reporting  
• Process documentation  

Risk Management:   

• Proactive risk identification  
• Mitigation strategy development  
• Quality control processes  
• Timeline management  
• Resource optimization  

Stakeholder Management:   

• Client relationship building  
• Team coordination  
• Vendor management  
• Executive reporting  
• Cross-functional collaboration  

Financial Management:   

• Budget development and tracking  
• Resource allocation optimization  
• Cost control and reporting  
• Profitability management  
• Scope and change management  

What you need to be great in this role:  

• 4+ years integrated project management experience  
• Experience with premium or luxury brand projects  
• Understanding of AI production processes  
• Strong track record of successful project delivery  
• Excellence in stakeholder management  
• Project management software expertise  
• Microsoft Office Suite proficiency  
• Experience with AI production platforms  
• Knowledge of creative review systems  
• Understanding of workflow management tools  

Proficiency in project management tools   

• Understanding of Gen AI capabilities and limitations  
• Experience with creative production workflows  
• Knowledge of digital asset management systems  
• Familiarity with approval and compliance processes  
• Exceptional organization and attention to detail  
• Strong problem-solving abilities  
• Excellence in communication  
• Leadership and team management skills  

Adaptability and resilience Our Commitment:   

• Comprehensive AI tools training  
• Professional development opportunities  
• Flexible hybrid working arrangement  
• Collaborative work environment  
• Competitive compensation package 

Req ID: 17285

#LI-EP1 #LI-Onsite

More about the role:

Burson, is looking for a Public Relations Manager to join our Corporate & Financial team for our Mumbai location. As a PR Manager, you are expected to actively be involved in the day-to-day execution of client activities under the supervision and guidance of senior team members. You will contribute to Burson – India’s performance by supporting the seniors in the team to manage client relationships and integrated communication (IC) programs, satisfying, and delighting clients and generating new business. You are required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability.

What you'll do:

Client Service:

• Stay current on your clients’ businesses, industries and competitors and use your knowledge to develop comprehensive, strategic, and integrated communications programs that complement the client’s business objectives and deliver results.
• Act as a day-to-day client leader and maintain a clear and consistent communication channel between the client and the account team.
• Be actively involved and oversee quality implementation for one or a group of accounts within time and budget constraints.
• Manage client relationships and be the client’s key contact, counselor, and strategic thinker.
• Timely Decision Making – The ability to identify a problem and find solutions. Makes decisions in a timely manner, using available information and under tight deadlines.
• Have strong verbal and written communication skills including development of various types of materials such as Q&A, key messages, holding statements, press release etc.
• Be able to support the senior managers and leaders in resolving client issues.
• Maintain a strong rapport with journalists/bloggers/media members who cover your clients’ industries and businesses to optimize channels.•
• Help develop media strategies, write pitch letters, and respond to media queries.
• Stay updated on social media channels, trends and analytical tools and make recommendations to strengthen our capabilities.
• Support the digital media strategy implementation.
• You must possess a strong familiarity with how Generative AI tools are used across communications programmes, especially in planning, research, ideation, content creation, and daily operations.

Business Development:

• Support the Directors and other senior leaders to identify new business opportunities within existing and potential clients.
• Be proactive during new business brainstorms and take ownership of portions of new business proposals under the guidance of Directors and senior leaders.

Talent Management:

• Coach and mentor junior team members and help them grow within the organization and are able to add value to the client and the team.
• Create an inclusive and welcoming environment that engages all individuals without bias and demonstrate flexibility in a changing work environment.
• Provide on the job training to new team members on day-to-day tasks, delegate tasks to junior team members with clarity and oversee quality implementation within specified timelines.
• Provide continuous constructive feedback, keep immediate superiors briefed on team member performance ensuring recognition of good performance and resolution of concerns in a timely manner.

Financial Management:

• Record time in Maconomy and make supervisors aware of your time spent so our business can be managed profitably.
• Ensure all activities carried out for clients are properly documented and budget and status reports are submitted.
• Follow agency procedures for client budgets, budget tracking, contract approval and billing rates and allocate resources for agency profitability.
• Manage vendor relationships, costs, and invoicing.

Agency Responsibilities:

• Use Burson’s intranet and resources; keep your profile updated.
• Be a brand ambassador and help in recruiting top talent by knowing our capabilities network.
• Adhere to Burson’s confidentiality and disclosure agreements and code of ethics/conduct.

Experience that contributes to success:

• 5+ years of experience in Public Relations. Experience working with clients in Corporate & Financial sector.
• University degree in Communications or related discipline.

Role: Manager

Designation: Account Director – Client Experience

Location: Mumbai

Overview

 Current Global is a global communications agency that puts humanity at the heart of everything we do, from our internal culture rooted in empathy to the way we help clients understand that people want to connect with companies and brands as real and human as they are. We say we’re the human-first agency.   

We turned 5 this year and have lots to be proud of. We’ve consistently outperformed the PR market, are one of the fastest-growing mid-sized agency brands globally, a top 60 firm by revenue, and last year (2023) was our most award-winning year ever.  

Part of IPG and a member of The Weber Shandwick Collective, we’ve got offices in Asia, Europe, MENAT, North and South America. We boast a client roster including some of the world’s most recognised company names in technology, fashion, digital, healthcare, and medtech. How are we different? The size, speed and agility of a boutique client experience backed by the resources of one of the industry’s leading communications networks.   

Our vision has never been about being the biggest, or even the fastest- growing (that’s a happy by-product). It’s about being the kind of agency that the best talent wants to work for, which truly enables everyone to be their best. Human-first.  

Our Values:

CURIOSITY – We cultivate curiosity and challenge convention. Because solving any problem begins by asking the right questions

INCLUSION – We foster teams and environments built on belonging and openness to possibility. Because the best ideas have no bias

COURAGE – We stand up for what we believe in. Because being comfortable with the uncomfortable is how progress is made 

IMPACT – We strive to make a meaningful difference in everything we do. Because we owe it to our people, or clients and the world

About the opportunity:

What will you do?

• Lead and manage multiple client programs with clear direction and ownership
• Work closely with team to deliver integrated campaigns
• Manage client expectations and build strong, long-term relationships
• Be seen as a strategic partner by clients - offering guidance, ideas, and solutions
• Support, guide, and grow junior and team members

You will be a good fit if you…
• Have 4+ years of experience in a PR agency, leading large accounts and projects
• Know the media and brand landscape well, especially in Corporate, Consumer Technology sectors
• Are confident in managing timelines, budgets, and teams
• Communicate clearly and are good at building relationships and solving problems
• Can think critically, draw insights, and shape strong PR stories
• Work well with others and can lead with empathy and accountability.

Note from the team

At IPG we are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. 

 Personal data held by IPG relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

#LI-NB1

Role: Creative Director (Copy)

Location:  Mumbai, India 

About the role: 

The Creative Director will oversee and direct conceptual and design projects, and will ultimately be responsible for the quality of ideas and the end-to-end design execution of jobs, from brief through to implementation and delivery. The Creative Director will have responsibility for overseeing multiple simultaneous live projects.  

The overall objective is to direct, inspire, lead and support all levels of design and creative talent across the account, defining and advancing a positive and highly productive design culture for OLIVER.  

It is the Creative Director's job:  

• To champion creativity and excellent customer centricity.  
• To creatively direct concept copywriters / brand journalists harnessing their development and performance, in a manner that assures maximum efficiency and creativity.  
• To upskill both design and copy teams to ensure their output is best in class compared to any other competing agency  
• To manage, supervise, review and audit the work of designers, artworkers and copywriters to ensure the creative level expected of OLIVER is being met.  
• To help drive maximum efficiency, productivity and the maintenance of the highest quality of creative concept, design and artwork.  
• To oversee, manage and review new creative concepts for both new and existing clients.  
• To undertake the design of digital collateral, to the client’s brief and exacting standards and within agreed timeframes.  
• To act as brand guardian to ensure all design collateral produced is faithful to the client’s brand guidelines.  
• To work actively with all internal and external stakeholders to ensure the delivery of the highest level of client service from OLIVER.  
• To collaborate closely with the Leaders to organise and prioritise workload, especially around deadlines.  
• Be flexible to respond to increases in workload/tight deadlines.  
• To build on our strong client relationships and to be the equal creative partner of the Group Account Director to drive new business forward with existing and new clients.  
• Attend company meetings and social events both with OLIVER and with the client.  
• To work with and support the OLIVER team in order to deliver excellent consumer experiences.  
• Some working outside of normal office hours might be required to meet deadlines and strategic objectives.  
• To inspire the team and help them think about innovative and ground breaking creative campaigns for brands across the biz. 

What you will be doing: 

• To work with the GAD and BD to define and implement the creative strategy for the studio.  
• To motivate and influence the creative team to constantly strive for excellence in performance.  
• To proactively monitor the quality of copy & design projects being produced and submitted by leading internal review sessions and seeking feedback from both internal and external stakeholders.  
• To oversee and manage the timely delivery of all jobs / projects going through the studio, always taking into consideration the clients’ requirements and expectations.  
• To investigate, propose and implement innovative ways of delivering creative services to maximise efficiency and productivity.  
• To actively oversee and manage team meetings, forward scheduling meetings and work review meetings.  
• To manage, oversee and coordinate the sharing of knowledge and the facilitation of learning within the team and all other employees to improve business practices, refine processes, aid and promote the development of creative ideas and introduce new services.  
• To organise monthly work / successes / learnings presentations to the wider SMT team to showcase work from the studio/team managed.  
• Attend client meetings, present work, discuss needs and identify opportunities.  
• To assign creative leads and develop accounts and creative teams.  
• To work actively with the workflow / studio manager in coordinating the effective allocation of design resource, facilitating information from colleagues, business managers and staff. In order to provide effective resource support to meet client demands and to cover flexible working, holiday and sick leave requirements in the most economical manner.  
• To act as brand guardian to ensure all design collateral produced by the creative team is faithful to the client’s brand guidelines.  
• To ensure all Unilever digital guidelines, and other mandatory processes and guidelines are always followed by the creative team and to be the final gatekeeper for all creative work before delivery.  
• To work actively with all internal and external stakeholders to ensure the delivery of the highest level of client service from all creative team members.  
• To manage, train and mentor staff and oversee their professional development through the setting of SMART objectives and PDPs, offering knowledge, motivation, support and experience as required, including but not limited to their creative and technical skill, so as to increase productivity, staff retention and enhanced staff morale.  
• With the assistance of Design Team Leaders, ensure all staff members accurately record timesheets and show positive billable utilisation rates within their timesheets..  
• Other ad-hoc duties as and when required. 

What you need to be great in this role: 

The Creative Director will combine first-class design & copy expertise, creativity and thought leadership with commercial acumen and leadership gravitas.  

The Creative Director will:  

• Be hands on with a strong focus on digital.  
• Experience of working with international & national brands, having delivered pan-India large-scale campaigns  
• Be experienced in directing complex, commercial, design projects involving senior stakeholders and interdisciplinary creative teams with strong experience across FMCG category.   
• Someone who can think video, content, editorial - very ideas/creative person 
• Good copy hands-on experience - needs to get GenZ and Millennials      
• Be highly creative with the ability to generate ideas and practically contribute to copy and design details, demonstrating exceptional pure graphic design and typography skills.  
• Have deep technical design skills in one or more discipline, e.g. Design for Digital, Brand Immersion, Events, User Experience, etc.  
• Have a proven ability to communicate and liaise with all levels in the business.  
• Have a proven ability to influence stakeholders at all levels, including outside the design team.  
• Have a proven ability to effectively manage creative teams.  
• Have Director level written and verbal communication skills, including public speaking.  
• Be proficient in Adobe CC, Microsoft Office and other related software.  
• Be a driven, proactive, helpful, and enthusiastic team player.  
• Have excellent customer relationship skills.  
• Passion for and inquisitive about AI and new technologies 
• Understanding and knowledge of AI tools is beneficial, but ability to learn and digest benefits and features of AI tools is critical 

Req ID: 16879

#LI-RO1 #LI-Onsite

About WPP Media 

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com. 

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com 

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values: 

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity. 
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust. 
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact

We are looking for an Manager to develop, track and optimize digital marketing campaigns. You should have a strong grasp of current digital ecosystems, platforms and strategies and be able to lead targeted digital marketing campaigns from concept to execution.

3 best things about the job:

• Getting to work with top brands on Performance Marketing
• Get to work in a truly integrated team handling 360 aspects for a brand
• Work closely with leading publishers like Google, Facebook, Amazon etc.

In this role, your goals will be:

In three months: 

• Understand the complete biddable media scenario on the client’s business, e.g. Search, Facebook, etc.
• Handled day-to-day tasks/requirement effectively 

In six months: 

• Optimized implementation in all biddable media platforms
• Explored and executed an innovation in one of the biddable media platforms 

In twelve months: 

• Exceed client expectations in terms of biddable media implementation
• Creating a roadmap for the next year

What your day job looks like in WPP Media: 

• Analyze, track, and optimize on an ongoing basis effective benchmark for measuring the campaign's performance
• Communicate with internal stakeholders on project development, timelines, and results. Work closely with the other team members to meet goals
• Monitor and administer analytics dashboards and key reporting MIS tools and regularly make recommendations for improving the data available
• Stay ahead of the competition by analyzing, keeping pace, and regularly documenting search engine and PPC industry trends across web and mobile platforms, and adopting new/best practices on an ongoing basis

Skills and Experience:

•  Minimum 3 years’ experience within performance.
• Thorough understanding of Google Ads, Facebook Ads, Dv360
• Expertise in Google analytics
• Number Crunching
• Amazon & FK advertisement experience will be an added advantage

Life at WPP Media & Benefits 

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.   

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Fever has a unique offering for clients. As a result, we have worked with top-tier brands across many verticals and are looking for someone who can lead the development and execution of sponsorship strategies to enhance our brand presence and generate revenue. We are looking for a hungry sales professional to join and lead our Brand Partnerships team in Mumbai. This role involves identifying, negotiating, and managing partnerships with external organizations, brands, and events that align with our company's goals and values.

About the Role:

• Identify and cultivate relationships with potential sponsors, partners, and industry influencers
• Develop and implement a comprehensive sponsorship strategy to achieve business objectives
• Bring in suitable and ambitious client briefs
• Collaborate with internal teams to create compelling sponsorship proposals and presentations
• Attend client meetings and pitches
• Strategically and creatively build a strong long-term pipeline
• Meet quarterly sales goals
• Identify and understand trends within entertainment, experiences and social media, and be able to articulate them to clients
• Lead a team of sponsorship professionals, providing guidance and support to achieve targets
• Represent the company at industry events, conferences, and networking opportunities

About You:

• Minimum of 6 years of experience in sponsorship management, business development, or a related field
• Proven track record of securing and managing high-value sponsorships
• Ability to build and foster strong client relationships
• Excellent negotiation and relationship-building skills
• An entrepreneurial can-do attitude
• A self-starter and comfortable in ambiguity - working through things for the first time
• Ability to think creatively and make data-driven decisions
• Skilled in crafting slide decks and written pitch materials
• Strong project management skills with the ability to manage multiple projects simultaneously
• Fluency in English language is a requirement

Desirable

• A strong list of direct client and/or agency contacts
• Experience in brand partnerships and/or brand experiences

Benefits & Perks:

• Attractive compensation package and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high-growth global category leader
• 40% discount on all Fever events and experiences
• Possible travel across our markets
• Home office friendly
• Responsibility from day one and professional and personal growth
• Great work environment with a young, international team of talented people to work with

#LI-CM1 #LI-Fulltime

What’s up? We’re VaynerMedia! We are a contemporary global creative and media agency with an expertise in driving relevance for clients and delivering impactful business results. The independently-owned agency was founded in 2009 and has offices in New York, Los Angeles, London, Singapore, Australia, Thailand, Japan and Mexico City. VaynerMedia has been recognized for its work at Cannes Lions, the Clio Awards and The Webby Awards. It is part of the VaynerX family of companies.

Culture is our key and Empathy is how we build it. VaynerMediaAPAC is strong with a world-class combination of diverse backgrounds collaborating to put forward innovative, creative and strategic solutions to the one advantage that stands the test of time --- PEOPLE. Day in and day out, we propel some of the biggest brands in the world to the intersection of attention and culture. In APAC, we are proudly +200, servicing a diverse client all around the region.

The PITCH

Our amazing client partnership team is looking forward to collaborating with a “people first” Account Executive to help manage an exciting account in our growing India market. This is a full-time role based in India with a reporting role to the Account Manager.

Here’s your first brief --

• Eats, breathes, and sleeps today’s digital & mobile consumer, with one goal in mind to develop brand-specific strategies that, ultimately, help them sell shit.
• Natural entrepreneurial spirit and love for social media.
• Overall achiever who runs the day to day, keeping the wheels moving

• Well versed in common marketing & media principles with a strong understanding of the social media platforms and their ecosystems.
• Ensures the needs of clients are being met and strives to identify and resolve potential obstacles or performance issues before they arise.

• Develops and delivers presentations aligned to the VaynerX principles highest standard.
• Deep and more proactive understanding of the client’s business outside of our campaigns or the marketing context.
• Communicates to Strategy, Creative, IPM and Media teams, whether delivering Client feedback or providing a POV.
• Ensures client relationship health is closely tracked and communicated to leadership on a regular basis.
• Foundational working knowledge of creative and media across major digital and social channels. Well versed in common marketing and media principles with a strong understanding of the social media platforms and their ecosystems.

Required Skills/Experience:

• 0.6-2 years of account servicing experience in a creative advertising agency is strongly preferred
• Creative and ‘out of the world’ mindset with experience in campaign planning and idea generation
• Brilliant communication skills 
• Sets stretch goals and holds self and others to high standards of performance.
• Consistently acts with integrity and invests in building trust with all colleagues and clients

What you should know about VaynerMedia

Think “lab” and not “agency”. We get excited about solving business problems, not creating advertising for the sake of making advertising. Our entrepreneurship DNA runs deep. We’re willing to break rules, try new things, and test hypotheses if it means better understanding our craft. It’s fun!

Our environment (and pace) feels much more like a start-up than most agencies you might be used to. Hopefully that, and the opportunity to collaborate with the talented and enthusiastic crew, work with big brands excites you, as it does us. We can’t wait to meet you.

Role:  Brand Manager

Location: Mumbai, India 

About the role: 

As a Creator/Writer at Google India, you'll be responsible for crafting compelling content for social media channels, including moments, daily content, and campaigns. With a strong understanding of social media trends and marketing strategies, you'll develop and implement comprehensive content plans that drive engagement and brand awareness. Your expertise will be sought after by partners and agencies, and you'll work closely with them to bring creative ideas to life. 

What you will be doing: 

• Creating content for Google India’s social channels: for moments, every day content, and campaigns etc.  
• Includes campaign planning, campaign strategy, calendar management, working with partners, creators and agencies to create the content 
• Oversee creative delivery for always on social content, social first short form video, paid social ads and creator content. 
• Manage internal stakeholders across global teams, ensuring great work is reported well and inputs are taken from cross functional teams before executing any campaign. 
• Manage budgets across different work streams across the campaign lifecycle 
• Oversee annual contracting and budgets with agencies and vendors