En mai 2021, nous nous sommes lancés dans la création de Haven Studios avec une petite équipe et de grandes ambitions. Notre objectif était de construire un studio où nous pourrions créer le genre de jeux que nous avons toujours voulu créer - et auxquels nous avons toujours rêvé de jouer ! Nous faisons désormais partie de la famille PlayStations Studios et nous sommes fiers d'avoir l'opportunité de créer une nouvelle propriété intellectuelle exclusive pour Playstation et de former la première équipe de développement Sony au Canada.

Nous avons fait des progrès étonnants en peu de temps grâce à notre équipe talentueuse et passionnée et à ses contributions exceptionnelles. Nous avons instauré chez Haven une culture fondée sur la bienveillance, l'adaptabilité et le courage qui libère la créativité. Notre première nouvelle propriété intellectuelle pour PlayStation est en passe de devenir un jeu d'action compétitif AAA dans lequel les joueur·euse·s et leurs équipes réalisent des braquages audacieux et déjouent les équipes rivales grâce à des sensations fortes, de la stratégie et de l'initiative.

Haven a rejoint la famille des studios PlayStations en 2022, et nous sommes sur la bonne voie pour créer une nouvelle propriété intellectuelle exclusive pour Playstation et continuer de bâtir la première équipe de développement de jeux Sony au Canada.

Poste - Producteur Chef

Nous sommes à la recherche d'un·e Producteur·trice expérimenté·e pour rejoindre notre équipe.   En tant que Producteur·trice, vous agirez comme product owner pour nos équipes multidisciplinaires.  Vous travaillerez en étroite collaboration avec l'équipe de création de contenu, les expert·e·s techniques et les directeur·trice·s de contenu afin de fournir des produits de haute qualité.  Vous gérerez notre équipe audio et effets spéciaux, vous respecterez les délais des projets et collaborerez avec le directeur de production et l'équipe de direction pour établir les meilleures pratiques en matière de production.  L'étendue du mandat évoluera au fur et à mesure que le projet progressera dans son cycle de production.

Reporting

Le·la Producteur·trice Chef -  relèvera du directeur de la production. 

Responsabilités et tâches

•  Planifier les produits livrables avec les producteurs·trices, les chef·fe·s de projet et les directeur·trice·s. Valider les feuilles de route des projets, leur faisabilité et tenir les parties prenantes informées, conscientes des risques et des compromis. Diriger le développement tout au long du cycle de vie du projet.

• Formuler et suivre la collaboration et les processus mis en place autour de la direction, de la production et du développement afin d'assurer une livraison optimale et une cohésion au sein de l'équipe.

• Superviser et encadrer directement les producteurs·trices qui vous sont rattachés afin de faire avancer les sujets complexes.  Vous êtes responsable de l'évaluation de leurs performances, de leur évolution de carrière et de leur accompagnement, tout en veillant à leur bien-être.

• Communiquer de manière claire, régulière et en temps opportun afin de garantir l'engagement des équipes et des principales parties prenantes et la bonne compréhension des objectifs de production. 

• Rencontrer régulièrement le·la producteur·trice exécutif, le·la directeur·trice de production et les autres producteurs·trices principaux·ales afin de s'assurer que le travail de votre équipe est en phase avec la vision globale du jeu, de coordonner les dépendances et de mettre en œuvre les meilleures pratiques.

• Participer au processus de recrutement ; mener des entretiens, évaluer les compétences, l'expérience et la compatibilité des candidat·e·s avec l'équipe et la culture de l'organisation.

• Agir en tant que personne de référence et gérer des projets spéciaux, en fonction des besoins de production. 

Qualifications recherchées

• Expérience dans des postes de gestion similaires tels que Producteur·trice, Producteur·trice associé·e, directeur·trice du développement ou autre poste pertinent.

• Compréhension approfondie des méthodologies de développement, des meilleures pratiques, du cycle de vie de la production, des outils et des processus.

• Capacité à établir des priorités et à gérer des problèmes opérationnels complexes.

• Excellentes compétences en leadership, avec une capacité avérée à recruter, développer, guider, responsabiliser et motiver une équipe de production très performante dans un environnement en constante évolution.

Qualifications souhaitées

• Expérience de la gestion d'équipes de création de contenu telles que l'audio et les effets spéciaux.

• Excellentes aptitudes à la communication interpersonnelle et capacité à établir des partenariats à tous les niveaux d'une équipe et d'une organisation.

• Expérience du lancement et de l'exploitation de jeux live avec une solide compréhension des meilleures pratiques de développement pour les jeux en tant que service.

• Expérience de la gestion d'équipes dans toutes les phases du cycle de production.

• Forte volonté de trouver des moyens d'optimiser le processus de développement des jeux.

• Être à l'aise dans l'ambiguïté, faire preuve de souplesse et d'adaptabilité pour ajuster les plans et les stratégies à mesure que de nouvelles informations sont obtenues ou que les conditions du projet évoluent.

. //English Follows//

En mai 2021, nous nous sommes lancés dans la création de Haven Studios avec une petite équipe et de grandes ambitions. Notre objectif était de construire un studio où nous pourrions créer le genre de jeux que nous avons toujours voulu créer - et auxquels nous avons toujours rêvé de jouer ! Nous faisons désormais partie de la famille PlayStations Studios et nous sommes fiers d'avoir l'opportunité de créer une nouvelle propriété intellectuelle exclusive pour Playstation et de former la première équipe de développement Sony au Canada.

Nous avons fait des progrès étonnants en peu de temps grâce à notre équipe talentueuse et passionnée et à ses contributions exceptionnelles. Nous avons instauré chez Haven une culture fondée sur la bienveillance, l'adaptabilité et le courage qui libère la créativité. Notre première nouvelle propriété intellectuelle pour PlayStation est en passe de devenir un jeu d'action compétitif AAA dans lequel les joueur·euse·s et leurs équipes réalisent des braquages audacieux et déjouent les équipes rivales grâce à des sensations fortes, de la stratégie et de l'initiative.

Haven a rejoint la famille des studios PlayStations en 2022, et nous sommes sur la bonne voie pour créer une nouvelle propriété intellectuelle exclusive pour Playstation et continuer de bâtir la première équipe de développement de jeux Sony au Canada.

Poste - Producteur Chef

Nous sommes à la recherche d'un·e Producteur·trice Chef expérimenté·e pour rejoindre notre équipe.   En tant que Producteur·trice Chef, vous agirez comme product owner pour nos équipes multidisciplinaires.  Vous travaillerez en étroite collaboration avec l'équipe de création de contenu, les expert·e·s techniques et les directeur·trice·s de contenu afin de fournir des produits de haute qualité.  Vous gérerez notre équipe audio et effets spéciaux, vous respecterez les délais des projets et collaborerez avec le directeur de production et l'équipe de direction pour établir les meilleures pratiques en matière de production.  L'étendue du mandat évoluera au fur et à mesure que le projet progressera dans son cycle de production.

Reporting

Le·la Producteur·trice Chef · relèvera du directeur de la production. 

Responsabilités et tâches

•  Planifier les produits livrables avec les producteurs·trices, les chef·fe·s de projet et les directeur·trice·s. Valider les feuilles de route des projets, leur faisabilité et tenir les parties prenantes informées, conscientes des risques et des compromis. Diriger le développement tout au long du cycle de vie du projet.

• Formuler et suivre la collaboration et les processus mis en place autour de la direction, de la production et du développement afin d'assurer une livraison optimale et une cohésion au sein de l'équipe.

• Superviser et encadrer directement les producteurs·trices qui vous sont rattachés afin de faire avancer les sujets complexes.  Vous êtes responsable de l'évaluation de leurs performances, de leur évolution de carrière et de leur accompagnement, tout en veillant à leur bien-être.

• Communiquer de manière claire, régulière et en temps opportun afin de garantir l'engagement des équipes et des principales parties prenantes et la bonne compréhension des objectifs de production. 

• Rencontrer régulièrement le·la producteur·trice exécutif, le·la directeur·trice de production et les autres producteurs·trices principaux·ales afin de s'assurer que le travail de votre équipe est en phase avec la vision globale du jeu, de coordonner les dépendances et de mettre en œuvre les meilleures pratiques.

• Participer au processus de recrutement ; mener des entretiens, évaluer les compétences, l'expérience et la compatibilité des candidat·e·s avec l'équipe et la culture de l'organisation.

• Agir en tant que personne de référence et gérer des projets spéciaux, en fonction des besoins de production. 

Qualifications recherchées

• Expérience dans des postes de gestion similaires tels que Producteur·trice, Producteur·trice associé·e, directeur·trice du développement ou autre poste pertinent.

• Compréhension approfondie des méthodologies de développement, des meilleures pratiques, du cycle de vie de la production, des outils et des processus.

• Capacité à établir des priorités et à gérer des problèmes opérationnels complexes.

• Excellentes compétences en leadership, avec une capacité avérée à recruter, développer, guider, responsabiliser et motiver une équipe de production très performante dans un environnement en constante évolution.

Qualifications souhaitées

• Expérience de la gestion d'équipes de création de contenu telles que l'audio et les effets spéciaux.

• Excellentes aptitudes à la communication interpersonnelle et capacité à établir des partenariats à tous les niveaux d'une équipe et d'une organisation.

• Expérience du lancement et de l'exploitation de jeux live avec une solide compréhension des meilleures pratiques de développement pour les jeux en tant que service.

• Expérience de la gestion d'équipes dans toutes les phases du cycle de production.

• Forte volonté de trouver des moyens d'optimiser le processus de développement des jeux.

• Être à l'aise dans l'ambiguïté, faire preuve de souplesse et d'adaptabilité pour ajuster les plans et les stratégies à mesure que de nouvelles informations sont obtenues ou que les conditions du projet évoluent.

In May 2021, we embarked on a journey to start Haven Studios with a small team and big ambitions. Our goal was to build a studio where we could make the kind of games we’ve always wanted to create – and games we’ve longed to play.

We’ve made amazing progress in a short time thanks to our talented, passionate team and their exceptional contributions. We established a culture at Haven grounded in kindness, adaptability and courage that unlocks creativity. Our first new IP for PlayStation is on track to deliver a AAA competitive action game where players and their crews pull off daring heists and outsmart rival teams with thrill, strategy and agency.

Haven joined the PlayStation Studios family in 2022, and we are on track to build an exclusive new IP for Playstation and grow the first Sony game development team in Canada.

Lead Producer

We are looking for an experienced Lead Producer to join the Haven Studios project team.   As a Lead Producer, you will act as an owner of major “sections” of the game.  You’ll lead Producers from multi-disciplinary teams, acting as the bridge between the high-level project vision set by Directors and the tactical execution of the development teams.  You will work closely with your Producers, technical experts, other Lead Producers and Directors to deliver high quality products and establish production best practices.  The Lead Producer will manage the production teams that oversee Maps, World Immersion, Audio&VFX, Self Expression and one co-dev team.

Reporting

The Lead Producer will report to the Executive Producer. 

Responsibilities and Duties

• Plan deliverables with Producers, Project Leads and Directors.  Validate project roadmaps, feasibility and keep stakeholders informed, aware of risks, and trade-offs.  Drive development through the project’s entire lifecycle.

• Articulate and follow up collaboration and processes in place around Direction, Production and Development to ensure an optimal delivery and cohesion within the team

• Directly supervise and mentor the Producers who report to you to drive complex topics forward.  You are responsible for their performance reviews, career growth, and coaching while looking out for their well-being.

• Provide clear, timely and regular communication to ensure that the teams and key stakeholders are engaged and production goals are well understood. 

• Regularly meet with the Executive Producer, Production Director and other Lead Producers to ensure your team's work aligns with the global game vision, coordinate dependencies and enforce best practices.

• Participate in the recruitment process; conduct interviews, evaluate candidates’ skills, experience, and compatibility with team and organization culture.

• Act as a go to person and handle special projects, following production needs.

Experience and Skills Required

• Experience in similar management positions such as Lead Producer, Senior Producer, Development Director or other relevant position.

• Deep understanding of development methodologies, best practices, production life cycle, tools and processes.

• Ability to prioritize and manage complex operational issues.

• Excellent leadership skills, with a proven ability to recruit, grow, guide, empower and motivate a highly functioning production team in a fast paced changing environment.

• Excellent emotional intelligence.  Able to deliver feedback with empathy and manage high-pressure situations with a solution-oriented mindset.

Preferred Qualifications

• Experience managing content creation teams such as Maps, World Immersion, Audio & FX.

• Great interpersonal communication skills with an ability to successfully partner across and at all levels of a team and organization.

• Experience launching and operating live service games with a solid understanding of development best practices for Games As A Service.

• Experience managing teams in all phases of the production cycle.

• Strong desire to find ways to optimize the game development process.

• Comfortable navigating ambiguity, display flexibility and adaptability to adjust plans and strategies as new information is gained or as project conditions change.

We’re looking for a Customer Success Manager to manage a select portfolio of customers. In this role, you will collaborate with internal stakeholders to onboard customers and ensure that they have the tools and resources to achieve their business goals on social. You will guide customers to success on their social journey and support business outcomes while being responsible for user adoption, revenue retention and growth, and customer advocacy. You will actively engage in periodic dialogues and quarterly business reviews, providing regular product release updates, and metrics. In this role, you will report to the Senior Manager, Customer Success.

WHAT YOU’LL DO:

• Own the day to day relationship management for a book of business, guiding customers to success on their social journey with Hootsuite’s Enterprise and partner products.
• Partner with Professional Services to onboard customers, develop and maintain Mutual Account Plans, lead success reviews, and ensure success plan development and delivery against customer goals by leveraging tools and analytics
• Develop relationships with customers in assigned vertical(s). Gauge customer progress and preferences by actively engaging in periodic dialogues and quarterly business reviews, providing regular product release updates, and metrics
• Demonstrate expertise in Hootsuite's products and social media by keeping up with industry trends and best practices.
• Actively monitor account health and adoption throughout the length of the relationship, and ensure high uptake of Hootsuite and partner products by analyzing data/metrics/industry trends, and intervening with adoption strategies that showcase how customers can enhance their workflows and better use our products to derive further value.
• Collaborates with Account Manager to develop account strategies and to identify qualified leads (CSQL) for account expansion.
• Log feature requests and update customer account notes in Salesforce. Identify and escalate potential account risks, as required
• Collaborate with Customer Success teammates to meet and exceed quarterly regional targets, while being accountable for individual quarterly metrics including Personal Net Renewal Rate, CSQL, Customer Health, Adoption, and Advocacy.
• Perform other related duties as assigned.

WHAT YOU’LL NEED:

• Intermediate customer-facing / account management experience, preferably in the technology (SaaS) industry; proven success managing a customer portfolio with record of successful adoption
• Demonstrated knowledge of social media and/or social marketing and business use of social
• Tech Savvy: Ability to quickly learn new technologies and explain software features and social media concepts to customers in a simple, succinct manner
• Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding, support new owls with internal training & collaboration sessions
• Priority Setting: focuses time/energy on the most important issues/opportunities. Clearly understand how to assess importance of tasks and decisions
• Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
• Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
• Negotiation: successfully obtain commitment to a solution or idea, while maintaining integrity and relationships

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-AA1

About the Team

DoorDash is looking for top talent to play a pivotal role in growing our Canadian Enterprise Restaurants business!  This is an exciting opportunity for people who are excited about joining a fast-paced, start-up company, and play a pivotal role in growing DoorDash’s Canadian business.  Join our never-ending pursuit to further power economies in Canada and across the globe today!

About the Role

We are looking for a top-performing Enterprise Account Executive to help us land new partnerships and expand existing ones from among the top restaurant brands in Canada.  The ideal candidate will have a proven track record of success in sales, experience with (or a curiosity for) the Restaurant industry, and a natural motor for developing business.  You will develop winning proposals that maximize performance for both DoorDash and our restaurant partners, by collaborating with our cross functional partners and working directly with our Engagement Managers to identify opportunities to deepen and/or optimize existing partnerships.

You're excited about this opportunity because you will…

• Collaborate to Win. To successfully close on new business opportunities, you will work with our cross functional partners, including Finance, Selection, Merchant S&O, Marketing, and Ads & Promos to develop winning proposals that maximize performance for both DoorDash and our restaurant partners.
• Be an Owner. You will own the entire sales cycle from end to end for assigned opportunities, from insight through close, and lead internal and external communications as you go such that both the merchant and DoorDash are set up for success as the partnership moves into execution.
• Lead with Data. Both internally and externally, our partners are committed to data-based decision making, and to influence those decisions, you will develop and communicate strong business cases to effectively demonstrate growth potential.
• Seek Out New Opportunities. You will work directly with our Engagement Managers to deepen and/or optimize existing partnerships by converting insight to opportunity, and prospect off platform brands to help build pipeline for net new partners.

We're excited about you because you are… 

• Sales minded. You have experience independently owning sales conversations, building pipeline, and upselling.  You are a negotiator, having the ability to influence the decision making process and communicate opportunities for incremental value.
• Relationship-focused. You can influence and motivate people at all levels across a variety of job functions. You can navigate a geographically distributed team and remotely liaise with central functions. You can see the world from both the DoorDash and Merchant POV, and understand how to find the common ground. 
• Agile. You can multi-task and manage through occasionally competing or shifting priorities, inherent to a fast-paced, start up culture.  Organization is key, and you like rolling up your sleeves and getting to the lowest level of detail as much as you love the big picture.
• Build with AI: You experiment with AI tools and ship practical workflows (automation, data enrichment, internal tools) - not just prompt writing - and can translate messy business problems into reliable, repeatable systems
• Technical.  You have knowledge of Excel (Can maintain complex spreadsheets). You navigate sales tools with ease (Salesforce, Outreach, Google Apps)
• Biased for Action. You have high standards and move both quickly and accurately; you hold a high bar from your contributions and those of the people you work with

Qualifications

• 4+ years of experience in management consulting, investment banking, client success, account management, or sales
• Proven success working in cross-functional teams (e.g., with product, marketing, and operations) to build creative solutions
• Excellent analytical thinker who can deliver actionable recommendations out of complex datasets (advanced excel skills required)
• Expert communication and interpersonal skills

Nice to Haves

• Bilingual (proficiency in English and French) 
• High growth or early-stage startup experience
• Experience with marketplaces, operations, logistics or unit economics
• Experience with SQL

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey

Established in 2004, we are a tech pioneer offering world-class adult entertainment and games on some of the internet’s safest and most popular platforms. With the support of an international team of dynamic and collaborative innovators, we are on a mission to enable safe user experiences and empower our communities by celebrating diversity, inclusion, and expression — all while maintaining robust trust-and-safety protocols.

We embrace the best of both worlds! Local talent can thrive in our collaborative office space with the flexibility of a hybrid work environment, while remote team members play an integral role in shaping our dynamic culture from afar. We have offices in Montreal (Quebec), Austin (Texas) and Nicosia (Cyprus). 

*A select number of positions require full-time in office attendance*

As our AdTech Product Manager, you will be responsible for the development of our demand and supply side platforms, as well as our affiliate platform. In addition to the DSP and SSP responsibilities, you will be responsible for ad formats, targeting and measurement, and marketplace optimizations. You have a strong grasp of the evolving digital marketing landscape, and understand the needs of digital marketers.

 What you’ll be doing:

• Work with Engineering and Product teams to deliver on initiatives
• Ensure the onboarding, activation, and retention of advertisers and affiliates by delivering a product that allows customers to achieve their advertising and revenue goals
• Deliver innovative ad products in collaboration with publisher clients
• Coordinate with stakeholders to deliver on organizational objectives
• Meet and/or exceed product performance targets

What you’ll need to be successful:

Must Haves:

• 3-5 years of experience in a similar Product Management or Product Owner role
• Experience in e-commerce or digital B2B products
• Bachelor’s degree in a related field or equivalent relevant professional experience is required.
• A strong understanding of advertising technology, media buying, and digital marketing
• Previous success in a product leadership role where you can articulate how you impacted the organization in a positive way
• Experience leading development projects: defining and communicating specifications, managing resources, leading cross-functional teams and managing on time implementation
• Creative, innovative, entrepreneurial spirit
• Strong analytical and problem-solving skills

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees

In this role you may be exposed to adult content

Product Manager - Computer Vision & Data Products (Canada, Remote)

Events in recent years have made us all too familiar with the havoc that natural disasters can wreak, and the increasing frequency and intensity with which they are occurring. Despite record levels of losses, conventional methods of identifying and managing risk continue to provide an incomplete solution to these threats.

ZestyAI uses novel data gathering and machine learning approaches to produce higher quality information about the risks to property from catastrophes like severe convective storms and wildfires. While AI alone may not be able to thwart these disasters, it can help communities around the world become more prepared for them, and ultimately that will lead to better outcomes for business and society.

As a Product Manager - Computer Vision and Data Products, you are an analytical thinker and passionate about working with complex data. You are a pacesetter who wants to deliver innovative products; you are organized, self-directed, committed to innovation, and possess outstanding EQ and communication skills. You will be crucial in operating the ZestyAI platform and delivering property characteristics and risk information to our clients. You thrive in a collaborative and creative environment that moves fast and are comfortable learning new skills, leveraging the latest AI tools, and working with unfamiliar technologies.

The Opportunity:

• Own the product and feature development lifecycle from inception to launch in the field of machine learning, large language models, and computer vision
• Build the analytics and model development roadmap of data and risk solutions by researching and analyzing various sources of information
• Discover and translate data into tractable data science questions and engineering specifications to guide strategic decision making
• Work closely with data scientists and software engineers as a key member of the product development team
• Act as the model owner and subject matter expert when interfacing with Regulators and Customers
• Iterate rapidly on everything; all of the above happens in a fast-paced business-driven environment that you must be comfortable with
• Work with our customers to understand complex workflows and pain points and find solutions to the problems

What You Bring to the ZestyAI Team:

• 3-6 years of work experience in analytics, data science, financial modeling, risk modeling, climate modeling or other relevant field

○  Including 1-2 years of Product Management experience, working with data products or model-based features such as actuarial risk model, climate risk model, credit risk model, search model, etc.

• Bachelor's or Master's in a quantitative field such as Engineering, Sciences, Commerce
• Outstanding communication skills, well-versed in building executive-style presentations
• Ability to manage multiple/competing priorities and deliver on time
• Comfortable leveraging AI tools to automate and accelerate everyday work (i.e. Claude Cowork)
• Proficient in SQL, Excel, Python
• Must be legally eligible to work in Canada

Nice to Have:

• Exposure to insurance, real estate, and risk modeling
• Experience working with computer vision models

Why ZestyAI:

• Be a part of a well-funded growth-stage start-up
• Work with a high-performance product team and cutting-edge development team
• Market competitive comp and equity incentives to give you a stake in our future
• Remote-first policy
• Flexible Time Off
• Comprehensive benefits package
• Home office setup stipend
• Annual Learning and Development allowance
• An upbeat and collaborative work culture
• Company-sponsored outings and offsites

Location: Remote (US or Canada)

Type: US - Full-Time; Canada - Independent Contractor

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it, and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

You're going to run one of our ventures. Not assist on it. Not support it. Run it. You're a CEO without the title — yet. We hand you a venture, the AI infrastructure to build it faster than anyone else could, and the autonomy to make it work. You own the product. You own the customers. You own the revenue. You own the P&L.

This isn't a fellowship or a residency. It's not a training ground. We're looking for someone who has already proven they can take something from zero to real — someone who knows what it feels like to build, ship, sell, and iterate under pressure. Someone who doesn't need a playbook because they've written one before.

Human Agency is building multiple ventures simultaneously, and this role exists because we need operators who can move at AI speed. You'll have access to our studio resources, our AI tooling, our network, and our capital. But the decisions are yours. The wins are yours. The failures are yours. If that sounds like freedom, you're right. If it sounds terrifying, you're also right.

What You'll Own

• Full venture accountability. You're responsible for product direction, customer acquisition, operations, and financial performance. This is your business to build.
• AI-native product development. You'll ship product using AI as a core capability from day one — not as a feature, but as the foundation of how you build and scale.
• Revenue generation and growth. You're expected to find customers, close deals, deliver value, and build a repeatable growth engine. No one else is doing this for you.
• Team building and leadership. As the venture scales, you'll hire and lead a small, high-performing team. You set the culture. You set the standards.
• Strategic pivots and decision-making. You'll make calls with imperfect information, kill ideas that aren't working, and double down on what is. Speed and judgment matter more than consensus.
• Studio reporting and collaboration. You'll regularly share progress, learnings, challenges, and pivots with the studio leadership. Transparency and intellectual honesty are non-negotiable.

Who You Are

Experience & Skills

• You've run something real before — a startup, a product line, a business unit, or a revenue-generating venture where you owned the outcome.
• You have both product instinct and sales instinct. You can build something people want and you can convince them to pay for it.
• You're AI-native in your approach to work. You already build with AI tools, not around them. You understand what's possible and you know how to exploit it.
• You've managed a P&L or been accountable for financial performance. You understand unit economics, burn rate, and what it takes to make a business sustainable.
• You have proof of work. Not a resume full of logos — actual artifacts. Things you've built, shipped, sold, or grown. Show us.

Mindset & Traits

• You're self-managing and self-directing. No one is going to tell you what to do tomorrow morning. You figure it out and you execute.
• You make decisions quickly with incomplete information and you're comfortable being wrong as long as you learn fast and correct course.
• You think like an owner, not an employee. You don't wait for permission. You don't need your hand held. You take the problem and you solve it.
• You're energized by autonomy and accountability, not paralyzed by it. The idea of running your own thing inside a larger engine excites you, not scares you.
• You're intellectually honest about what's working and what isn't. You kill your darlings when the data says so, and you double down when momentum is real.
• You want to build something that matters, not just collect a paycheck. You care about the mission, the product, and the people it serves.

Compensation & Logistics

• Remote position open to candidates based in the US or Canada.
• Full-time employment with competitive compensation including base salary, performance-based incentives, and potential equity participation in the venture you build.
• Some travel required.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse perspectives and are committed to building inclusive, high-performing teams where everyone can do their best work.

Senior Business Development Manager - FX (Payments) - Montreal

As a global leader in commercial payments that powers international business by moving money with ease, Convera is seeking a Senior Business Development Manager to support B2B sales in Montreal.

The Role

We are looking for tenacious, motivated, resilient individuals with a competitive mindset to build a diverse and delivering pipeline of SME, Corporate, and Blue-Chip clients, identifying and securing business opportunities within the Growth Payments industry in Canada.

Roles and Responsibilities

• Contribute to sales strategic planning and business development initiatives
• Develop and execute strategic sales plans to expand the client base and achieve sales targets
• Manage the entire 360-degree sales process independently
• Maintain knowledge of the FX market, compliance, legislative, and broader business/economic trends to anticipate and meet client needs
• Surface and understand customer pain points to present/match Convera solutions to meet their needs or objectives.
• Use market data and Convera’s value proposition to identify new leads and opportunities to build a continuous pipeline
• Achieve key performance indicators (KPIs) such as revenue setting targets, and report them on a weekly, monthly, and quarterly basis, to drive revenue growth and retention as well as develop a sales strategy with key product partners.
• Identify and engage new prospects in SME and Corporate sectors, aligning with Partners under the direction of the Head of Desk or Sales Leaders
• Proactively seek new business opportunities through cold calls, networking events, referrals, exhibitions, and partnerships
• Use sales tools like Salesforce, HubSpot, and ZoomInfo to generate leads
• Present and demonstrate [international payment solutions and products] to key decision-makers
• Introduce relevant support functions such as Customer Relationship Management (CRM), Corporate Hedging manager (CHM) and/or Sales Leaders/Heads of Desk to clients
• Build and maintain long-term relationships with associated organizations, partners, and advisors of our prospective clients in the employer services industry
• Collaborate with different partnership teams within Convera to develop a strong external network of Ideal Customer Profile (ICP) partners
• Provide ongoing consultation and support to ensure client satisfaction and retention
• Manage new customers until they transition to the CRM Team
• Participate in industry events to promote solutions and network with potential clients
• Lead and influence negotiations with clients of large established organizations (i.e., from the Owner of a start-up to the Finance Director or Chief Executive Officer), securing profitable agreements
• Ensure contracts are compliant and monitor performance against agreed terms in collaboration with legal and finance teams
• Maintain documentation of all relevant SFDC records (e.g., sales diary, prospect’s next steps, etc.)
• Work closely with internal teams (i.e., including bid, customer assurance, pre-sales, and customer care) to ensure seamless service delivery
• Provide market feedback to support product development and marketing strategies
• Work with Global Segment leads and regional product partners to ensure product offering is competitive in service, function, and price
• Support junior members of the team and support and/or lead training projects
• Maintain accurate forecasts and insights on customer requirements, trends, and risks
• Track performance metrics to measure success and identify areas for improvement, leveraging sales tool such as Salesforce

Basic Qualifications

• 5+ years of B2B sales experience in international payments or financial services
• 3-6 years in FX (i.e., understanding of financial markets and their instruments, such as SPOT, FWDS, Derivatives), payments (i.e., understanding of payments & technology market), or financial markets
• Extensive sales experience within a global organization with a network of senior contacts in the Growth Payments sector
• Proven ability to navigate gate keepers to reach and influence C-Suite level relationships
• Strong sales management, business acumen, and strategic account management skills
• Knowledge of international payments and foreign exchange products
• Financially astute with knowledge of business needs/concerns, as well as the commercial impact of global news and events
• Proficient in CRM software (e.g., Salesforce, HubSpot) and MS Office Suite
• Ability to work independently to achieve or exceed KPIs and revenue targets
• Willingness to attain Level 3 CISI Certificate (i.e., Introduction to securities and investments)] and/or Level 4 CISI Certificate (Investment advice diploma)] within 6 months of hire
• Must be fluent in English (oral and written), as all internal communication is in English

Preferred Qualifications

• Experience working in financial institutions, hedging solutions, and/or management consulting services a plus
• Familiarity with the Miller-Heiman strategic selling framework or similar sales methodologies
• Detailed knowledge of the geographical area of reference in terms of banking environment, including established professional networks, competition, and technology suppliers
• Bachelor’s degree preferred, MBA is a plus

ABOUT CONVERA

Convera is a global leader in commercial payments that powers international business by moving money with ease. We provide tech-led payment solutions to help more than 26,000 customers globally grow with confidence, from small businesses to CFOs and treasurers. As experts in foreign exchange, risk and compliance, with an unrivaled regulatory footprint, Convera’s financial network spans more than 140 currencies and 200 countries and territories.

Our teams care deeply about the value we deliver to our customers, which makes Convera a rewarding place to work. This is an exciting time for our organization as we expand our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Competitive salary
• Opportunity to earn a bonus (dependent on performance)
• Great career growth and development opportunities in a global organization
• Corporate benefits

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.

Apply now!

Pay Transparency Statement

Convera is committed to transparent, fair, and equitable hiring practices in full compliance with Canadian federal and provincial requirements.

• Compensation: This role pays $100,000.00 - $150,000.00 per year.
• AI Use: Convera does not use artificial intelligence to screen, assess, or select applicants.
• Vacancy Status: This posting is for an existing vacancy.
• Canadian Experience: Convera does not require Canadian work experience.
• Benefits: We offer a competitive benefits package, including health coverage, retirement savings options, paid time off, and wellness resources.

Final compensation and benefits will be discussed during the hiring process and may vary based on individual circumstances and business needs.