At Higher Logic, engagement happens here. As the industry-leading, human-focused engagement platform, we deliver powerful online communities and communication tools to organizations looking to build, retain, and grow their member or customer base. We’re obsessed with engagement—and with 13+ years of experience in the industry, we’ve got it down to a science. We are a global company with offices throughout the US, Canada, and Australia. We serve more than 3,000 customers, representing over 350,000 online communities with over 200 million users across 42 countries worldwide.

Our team is a thriving community of authentic people with diverse experiences and perspectives. We are honest and genuine and believe that sharing ideas and feedback openly helps us to be successful. We believe that diversity and empathy bring us #AllTogether to make us stronger. We learn from failure and successes because both help us to grow and learn. We strive to understand the why behind our actions and bring our best selves to work every day.

Job Description

Higher Logic Vanilla is looking for a Senior Software Developer (Backend / PHP) who thrives at the intersection of product engineering, scalability, and modern developer workflows—including AI-assisted development. You’ll help build and evolve the core application systems that power rich community experiences for millions of users worldwide.

This role is primarily focused on backend and platform development, but success in this position requires strong product thinking, sound engineering judgment, and the ability to work effectively in a large, mature application with complex integrations, extensibility points, and performance considerations.

This is a great fit for someone who can own meaningful technical work, raise engineering standards, and use AI tools responsibly to accelerate delivery without compromising quality, security, or maintainability.

What You'll Do:

• Build, maintain, and ship high-quality product features in a multidisciplinary Agile team.
• Design and evolve backend systems that support large-scale, highly configurable community applications.
• Work across core application layers, APIs, integrations, and platform capabilities to deliver reliable end-to-end solutions.
• Write reliable, well-tested code; participate in code review; mentor teammates through thoughtful feedback and shared patterns.
• Triage, debug, and resolve production issues efficiently; collaborate closely with product, QA, support, and other engineers to close the loop quickly.
• Contribute to application performance, scalability, resilience, and maintainability across a large and evolving codebase.
• Help shape technical direction by improving architecture, coding standards, tooling, documentation, and team development practices.
• Participate in guild or cross-team engineering discussions to strengthen backend practices and promote sustainable patterns across the organization.

AI-Forward Development Responsibilities

• We’re looking for a software developer who is excited to rethink how software is built—someone eager to work in an AI-native, agentic development environment, where developers collaborate with intelligent agents to design, build, and iterate faster.
• Use AI-powered IDEs and assistants (e.g., Cursor, Copilot-style tools) to accelerate implementation, refactoring, debugging, and test generation—while ensuring correctness, security, and maintainability.
• Apply AI thoughtfully: write strong prompts, verify outputs, and incorporate guardrails such as automated tests, static analysis, code review, and runtime validation.
• Help define best practices for AI-assisted engineering, including where automation is most effective, what requires human review, and how to evaluate output quality in a production environment.
• Partner on AI-enabled product and platform initiatives where relevant, including areas like moderation tooling, content workflows, search and discovery, summarization, admin productivity, and internal developer efficiency.

What We’re Looking For (Required)

• Strong understanding of Agile values and principles.
• Strong software engineering fundamentals, including object-oriented design, modular architecture, and maintainable coding practices.
• Experience building and supporting production applications at scale, with attention to performance, reliability, and long-term maintainability.
• Experience designing and working with APIs and service boundaries in complex systems.
• Ability to debug effectively, reason through production issues, and make sound tradeoffs in a large application environment.
• Awareness of security best practices and experience identifying or addressing vulnerabilities in web applications.
• Comfort working in containerized or modern local development environments and with contemporary engineering workflows.
• Comfort with Git-based workflows, pull requests, and collaborative code review.
• Practical experience using AI coding tools (Cursor or equivalent) in day-to-day development, including validating generated code and avoiding insecure or low-quality patterns.

Desired Qualifications

• 5+ years of professional software development experience building and maintaining production web applications.
• Experience working in a large, mature application or platform with significant business logic, legacy considerations, and evolving architecture.
• Experience with extensible or modular systems such as themes, plugins, integrations, or configurable platform features.
• Experience working with asynchronous processing, background jobs, queues, or event-driven patterns.
• Familiarity with database-backed applications and the performance considerations that come with them.
• Experience with testing practices and tools that build confidence through automation.
• Strong product instincts: you communicate tradeoffs well, care about user outcomes, and understand how technical decisions affect the customer experience.
• Experience contributing to technical mentoring, architectural improvements, or shared engineering standards.

What You’ll Earn

• Competitive compensation.
• Comprehensive health benefits package.
• 401(k) plan with employer match.
• Healthcare and dependent-care flexible spending account.
• Company short-term and long-term disability insurance.
• Company culture that recognizes its employees.
• Room for growth and development and management that cares about your professional growth and will help you achieve your goals.
• Significant advancement opportunities for outstanding performers.

MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 12,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonalds, Brenntag, Cintas, Michaels, and Shell. We recently completed a $150 million Series D round, bringing our total funding to $254 million and valuing the company at $2.5 billion.

• Design, build, and operate MaintainX’s public-facing REST APIs, with a focus on consistency, scalability, and great developer experience. Want to see what it currently looks like? Head over here!
• Implement platform standards and patterns: authentication/authorization, rate limiting, versioning, filtering, pagination, idempotency, error semantics, and backwards compatibility.
• Design and implement robust batch and bulk API operations that enable high-volume data synchronization and large-scale migration workflows for enterprise customers.
• Decouple the REST API layer from monolithic dependencies while implementing strong contract testing to ensure GraphQL changes do not impact REST API stability, improving overall reliability and iteration speed.
• Build scaffolding, templates, and shared libraries that make connector/integration development faster and more consistent.
• Improve CI/CD pipelines, release automation, and quality gates for integrations and ecosystem services.
• Produce strong developer documentation and reference implementations (For eg. SDKs).
• Contribute to the infrastructure and workflows that allows integrations to be published, versioned, and supported in our internal or external integrations marketplace (Eg. Workato, Tray).
• Enable automation-driven onboarding flows (e.g., connection creation, credential management, environment configuration).
• Build standardized integration foundations and reusable building blocks for enterprise systems (e.g., SAP recipes and BTP building blocks; productized Oracle EBS/NetSuite and Microsoft D365 integrations).
• Ensure integrations meet enterprise expectations around security, auditability, performance, and operability.
• Own production services and platform components end-to-end: monitoring, on-call, incident response, root-cause analysis, and iterative hardening.
• Drive performance tuning and reliability improvements based on data (SLIs/SLOs, logs, traces, and metrics).

About You:

• 4+ years of professional software engineering experience building backend systems, APIs, or platform products (seniority flexible based on impact and scope).
• Strong experience with service-oriented backend development and one of the following languages (TypeScript, Go, C#) and willingness to learn other languages based on context.
• Strong experience working with relational databases (e.g., MySQL, PostgreSQL) including schema design, query optimization, and data modeling.
• Solid foundation in distributed systems fundamentals: reliability, scalability, consistency, and failure modes.
• Experience shipping production-grade APIs and thinking deeply about developer experience and platform usability.
• Strong testing mindset (unit, integration, end to end and contract testing) and hands-on CI/CD experience.
• Comfortable collaborating cross-functionally with Product, Design, and customer-facing teams, while keeping work centered on scalable product solutions (not one-off implementations).

Nice to Have:

• Experience with integration ecosystems: API platforms, SDKs, iPaaS/connectors, marketplaces, webhooks/events, ETL/sync patterns.
• Familiarity with enterprise identity/security patterns (OAuth2/OIDC, API keys, token rotation, least privilege).
• Experience with ERP ecosystems (SAP S/4HANA or ECC 6, SAP BTP, Oracle EBS/NetSuite, Microsoft Dynamics).
• Experience building self-serve admin/debug tooling for external developers/customers.
• Experience with Workato, Tray, or Zapier from a product/platform engineering perspective (e.g., building connectors, not just recipes, workflows, or zaps—though familiarity with those is valuable too).

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimists.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.