About the Role: 

Reporting to the Director, Product Management, the Senior Product Manager manages a complex set of features and/or product and is accountable for their success. This role owns the product roadmap and vision for their teams, defining success criteria and prioritizing initiatives, with high impact. The candidate must have an understanding of US Medicare Home Health (either software product management or agency operations).

Senior Product Managers consistently exhibit curiosity and passion not just for their product and customers, but also for the product process itself, while coaching more junior team members.

A Day in the Life:      

• Lead the strategic vision and product lifecycle of a product line including gathering and prioritizing product and customer requirements, defining the product roadmap, working closely with Engineering, Client Success, Sales and Marketing to ensure revenue and customer satisfaction goals are met.
• Be accountable for the success of the product; balance competing priorities, manage stakeholder expectations, and drive innovation while also delivering a product that meets customer needs and aligns with the company's business goals.
• Deeply understand the market and competitors inside and outside your assigned domain; identify and prioritize opportunities for enhancing existing capabilities and developing new capabilities based on clients’ needs and market trends/gaps.
• Work closely with key stakeholders to define business plans, perform segmentation, targeting, user profiles, market opportunity assessments, cost and pricing analysis, positioning, go-to-market strategy, success evaluation, and integration plans.
• Gather product data, including web analytics, statistics, and consumer trends.
• Determine feature requirements.
• Research customer experiences and demands and work to improve customer experiences.
• Outline a detailed and visible product strategy.
• Define KPIs for features, measure performance, improvement strategies, and core product workflows related to back-office operations. 
• Influence senior stakeholders and executives on specific (mastered) topics.
• Act as the point person for Product Management with clients, partners, and within the company.
• Proactively identify problems and suggest solutions.
• Lead the core positioning, pricing strategy and messaging for the product.
• Deliver product training and demos when required.
• Mentor and have opportunities to formally lead and coach Associate PMs and Product Managers
• Handle and address any escalated concerns, issues or requirements that are complex in nature.

What you bring to the team:    

• 6+ years of experience in a Product Management, Business Analyst, Healthcare Admin, or related role.
• Degree or diploma in Health Administration/Informatics, Nursing, Business, Computer Science or similar.
• Deep understanding and proven experience in US Medicare Home Health (either software product management or agency operations).
• Technical background with experience in software development or web technologies.
• Excellent attention to detail and good problem-solving skills.
• Ability to work in a changing environment with a growth mindset and bias for action.
• Able to work effectively with developers, QA, UX, Technical Support, and Sales as a strong team player.
• Strong skills at gathering and interrupting qualitative product data and consumer feedback.
• Ability to analyze industry trends and competitor behavior.
• Able to quickly identify improved product features and contribute to marketing strategies.
• Proficiency in compiling project status, risk management, and reports.
• Ability to maintain strong customer relations and provide product support.
• Competency in training internal departments on new product features.
• Bilingual in French and English is an asset

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Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Emerging Products Design Team

Emerging Products is an org pillar inside Auth0. We figure out what's next. You'll be designing systems that help developers secure AI agents, manage granular permissions, and build on identity primitives that don't fully exist yet.

Engineers, PMs, and Designers work on the same problems at the same time. There is no design-then-build sequence. There's just build.

What you’ll be doing

When everyone on the team can generate UI, the designer's role shifts. You become the person responsible for taste. For holding the quality bar when speed is pushing everything toward "fine."

• Prototype at volume: Use AI tools and code to explore dozens of directions fast, then narrow based on what works and what solves the actual problem.

• Design in the codebase: Work within our React and Next.js environment to refine components and interactions where users will actually experience them.

• Simplify complexity: Turn authorization models, SDK patterns, and security flows into interfaces that feel clear without losing precision.

• Raise the craft: Help the broader design org see what this way of working looks like in practice. We're all figuring this out together.

What you’ll bring to the role

• You have craft: This matters most. Considered typography, intentional spacing, polished micro-interactions, details that show someone genuinely cared. We're looking for someone with a refined sense of design taste/aesthetics and a deep appreciation for the details that create a polished user experience.

• You build: 6+ years of design experience, but somewhere along the way you started prototyping in the browser, shipping side projects, or writing production code because you wanted the interaction exactly right.

• You have a real AI practice: Not experimentation, but an actual workflow. You have opinions about where AI tools help and where they fall short.

• You design for developers: Tools, APIs, CLIs, SDKs, and admin dashboards. You know "simple" means something different for this audience.

Note for when applying

In your application, please include a link to your portfolio with password (if protected). We prioritize a review of your design craft and any examples of your work in code.

*** This person must attend in person onboarding at the office the first week of employment.

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P23595_3245581

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We are looking for a talented Senior Product Designer who can help shape Okta’s expansive product portfolio by bringing exceptional craft and fresh perspective to the world of identity and security.

Finer print

You will join a team of AI first designers and researchers supported by leadership who work collaboratively to deliver delightful solutions to complex identity problems. As a centralized design team, we have a high degree of autonomy and ownership towards the outcomes we drive for our customers. We also work closely with our Product Management and Engineering counterparts to ensure our solutions are not only user-centric but also technically feasible and aligned with business needs. Together, we collaborate to define problems, explore innovative solutions and deliver seamless experiences that enhance security and usability for our customers.

What you will do

• Drive and execute an ambitious product design strategy for your team ensuring a meaningful impact on both user experience and business outcomes.
• Bring a systems-thinking lens to the conversation and connect the dots between user insights and business goals to create experiences that keep millions of customers safe every day.
• Drive impact by framing problems and exploring solutions in collaboration with user research, UX writing, product management, engineering, marketing, and data science to deliver best in class experiences. You will have the opportunity to lead through influence.
• Design end-to-end flows that involve multiple personas – IT Admin, Security admins, End-user – and consider complex use cases that span the Okta portfolio ensuring that every user of Okta can do their work efficiently while staying secure.
• Perfect the details to design scalable and usable design patterns that drive a lasting impact, ensuring they not only meet a high bar for design quality and efficiency but also enhance efficiency and consistency across the product.
• Regularly present work, concepts, and new ideas to cross-functional team members, adjacent teams, and senior leadership to drive alignment, showcase design impact and influence key product decisions.
• Advocate and encourage thoughtful use of AI for brainstorming and iterating on potential solutions, prototyping, and collaborating with team members

What we are looking for

• You easily move between big picture thinking and being detail-oriented. 
• You’re curious and have experience incorporating AI into your design process, including the ability to craft tools, iterate on ideas collaboratively with AI, and document sophisticated prompts for scaled use.
• Evaluate AI-generated outputs for technical accuracy, design system adherence, and ease of use to serve as a necessary quality bar before designs move to production
• You keep user goals at the heart of your solution and can also balance business objectives and engineering considerations.
• You thrive in ambiguous environments and know when to lead versus when to lean on your team members.
• You build and share empathy with people in order to deeply understand them and their needs.
• You are someone who sees design as a partner with PM and Engineering in shaping strategic and operational product and UX outcomes 
• You are comfortable owning all stages of design for multiple teams within a given product area.
• You are passionate about upholding design UX principles 
• You showcase story telling skills to communicate your design ideas to a variety of stakeholders. 
• Your portfolio will show that you've worked on complex and challenging technical projects across all aspects of the design process (generative and evaluative research, discovery, interaction design, information architecture, visual design, etc.)
• You share our values, and work in accordance with those values

Qualifications

• Bachelor's degree in a related field or relevant work experience as a product designer.
• Proficient in Figma, Miro, Balsamiq and/or similar design tools.
• 5+ years of experience as a Product Designer.

P10881_3420878
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MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 12,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonalds, Brenntag, Cintas, Michaels, and Shell. We recently completed a $150 million Series D round, bringing our total funding to $254 million and valuing the company at $2.5 billion.

• Design, build, and operate MaintainX’s public-facing REST APIs, with a focus on consistency, scalability, and great developer experience. Want to see what it currently looks like? Head over here!
• Implement platform standards and patterns: authentication/authorization, rate limiting, versioning, filtering, pagination, idempotency, error semantics, and backwards compatibility.
• Design and implement robust batch and bulk API operations that enable high-volume data synchronization and large-scale migration workflows for enterprise customers.
• Decouple the REST API layer from monolithic dependencies while implementing strong contract testing to ensure GraphQL changes do not impact REST API stability, improving overall reliability and iteration speed.
• Build scaffolding, templates, and shared libraries that make connector/integration development faster and more consistent.
• Improve CI/CD pipelines, release automation, and quality gates for integrations and ecosystem services.
• Produce strong developer documentation and reference implementations (For eg. SDKs).
• Contribute to the infrastructure and workflows that allows integrations to be published, versioned, and supported in our internal or external integrations marketplace (Eg. Workato, Tray).
• Enable automation-driven onboarding flows (e.g., connection creation, credential management, environment configuration).
• Build standardized integration foundations and reusable building blocks for enterprise systems (e.g., SAP recipes and BTP building blocks; productized Oracle EBS/NetSuite and Microsoft D365 integrations).
• Ensure integrations meet enterprise expectations around security, auditability, performance, and operability.
• Own production services and platform components end-to-end: monitoring, on-call, incident response, root-cause analysis, and iterative hardening.
• Drive performance tuning and reliability improvements based on data (SLIs/SLOs, logs, traces, and metrics).

About You:

• 4+ years of professional software engineering experience building backend systems, APIs, or platform products (seniority flexible based on impact and scope).
• Strong experience with service-oriented backend development and one of the following languages (TypeScript, Go, C#) and willingness to learn other languages based on context.
• Strong experience working with relational databases (e.g., MySQL, PostgreSQL) including schema design, query optimization, and data modeling.
• Solid foundation in distributed systems fundamentals: reliability, scalability, consistency, and failure modes.
• Experience shipping production-grade APIs and thinking deeply about developer experience and platform usability.
• Strong testing mindset (unit, integration, end to end and contract testing) and hands-on CI/CD experience.
• Comfortable collaborating cross-functionally with Product, Design, and customer-facing teams, while keeping work centered on scalable product solutions (not one-off implementations).

Nice to Have:

• Experience with integration ecosystems: API platforms, SDKs, iPaaS/connectors, marketplaces, webhooks/events, ETL/sync patterns.
• Familiarity with enterprise identity/security patterns (OAuth2/OIDC, API keys, token rotation, least privilege).
• Experience with ERP ecosystems (SAP S/4HANA or ECC 6, SAP BTP, Oracle EBS/NetSuite, Microsoft Dynamics).
• Experience building self-serve admin/debug tooling for external developers/customers.
• Experience with Workato, Tray, or Zapier from a product/platform engineering perspective (e.g., building connectors, not just recipes, workflows, or zaps—though familiarity with those is valuable too).

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimists.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.