***The candidates must be located in the EST or CST time zones to be considered for this position***

About The Role & Team

Amplitude is the leading AI-first digital analytics platform that helped over 4,000 customers build better products and digital experiences. Our customer base includes Atlassian, Burger King, NBCUniversal, Square, and Under Armour. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories in G2's Fall 2025 Report, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com.

As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.

The Customer Success team is responsible for building relationships with and driving long-term value realization for Amplitude's customers.

The Senior Technical Success Manager owns customer deployment, adoption, and value realization across Amplitude's digital analytics platform. They bring strong product knowledge and fluency in customer technical ecosystems: data foundations, taxonomy, instrumentation patterns, and AI agent configuration. They are execution-first and outcome-driven from presales through implementation, adoption, renewal, and expansion.

As a Senior Technical Success Manager, Majors (Enterprise), you will:

• Own customer deployment, adoption, and outcomes for a portfolio of 10-20 accounts, from presales through renewal
• Lead deployment planning and implementation across your book, e.g.: scoping, deployment plan creation, kickoff meetings, use case alignment, coordination of delivery (e.g. managing internal and partner teams), project reporting
• Track and manage risks and issues across active deployments, driving resolution before they impact timelines or outcomes
• Monitor portfolio health through AI-augmented signals, engaging proactively to accelerate adoption, drive renewals, and deepen stakeholder engagement
• Drive product adoption by running live working sessions, identifying new use cases to expand value over time, and showcasing new platform capabilities with a point of view on how they enable customer growth
• Develop and maintain success plans tied to customer goals, tracking milestones and risks from onboarding through renewal
• Build and deliver executive business reviews that connect Amplitude usage to measurable business impact, turning adoption into a renewal and expansion story
• Partner with Account Executives on renewals and expansion, building the value story, coaching champions, and identifying growth opportunities across your book
• Serve as the voice of the customer internally, channeling product feedback, market needs, and customer priorities to shape how Amplitude builds and delivers
• Continuously improve how you operate: develop repeatable playbooks, share best practices across the team, and find new ways to drive customer outcomes at scale
  
  

Critical Skills Profile

• Business Acumen: Understands each customer's business model, growth levers, and priorities. Builds a path to value that connects Amplitude's platform to the outcomes that matter most to the customer.
• Technical Fluency: Comfortable with Amplitude data architecture, instrumentation methods, taxonomy design, and AI agent workflows. Able to unlock use cases and guide internal and partner delivery teams.

• Delivery Excellence: Drives deployment and implementation quality across a full book of business. Manages timelines, coordinates internal and partner delivery teams, and ensures every account progresses through milestones on time and to standard.
• Ownership of Outcomes Across Portfolio: Responsible for retention across your territory.  Ruthlessly prioritizes time, resources, and attention to focus on the accounts and actions that drive the most impact.  Accountable for ensuring customers achieve measurable business results from Amplitude, and for connecting customer outcomes to commercial value.   
• Prescriptive Customer Guidance: Sets the standard for what good looks like at each stage of the customer journey. Drives accountability across deployment and ongoing success.  Pushes back on bad implementation patterns, guides customers toward proven approaches, and holds them accountable to their own defined success criteria.
• Diagnostic Thinking: Proactively recognizes adoption gaps and technical blockers early and drives creative solutions that get customers back on track.
• Curiosity and Self-Sufficiency: Defaults to figuring things out independently. Explores edge cases on your own, and comes to conversations with a point of view. This role requires someone who runs toward ambiguity.
• AI Innovation: Embeds AI in day-to-day workflow to improve efficiency and customer outcomes. Experiments, iterates, and shares best practices.

At a minimum, you need to have:

• 5+ years of experience in Customer Success, Technical Account Management, or a similar customer-facing role in B2B SaaS
• 2+ years of experience specifically leading enterprise software deployments where change management and foundational data governance were core priorities.
• 2+ years managing a portfolio of 10+ Majors / Enterprise accounts
• Experience co-owning renewals and contributing to expansion pipeline alongside a sales counterpart

• Experience training or enabling non-technical teams to become data-sufficient.
• Excellent communication skills to influence everyone from a data engineer to a C-level executive.
• Expert-level project management skills and the ability to thrive in an independent and fast-paced environment.

Nice to have:

• Prior experience with digital analytics, product analytics, or adjacent data/experimentation platforms
• Background in consulting, solutions delivery, or implementation
• Experience using Amplitude as a practitioner

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. 

The Product: Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.

Some of our benefit programs include:

• Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee ​M​edical, ​D​ental,​ ​​​​​​​​Vision on select plans
• Flexible time off, ​p​aid holidays, and more
• Fidelity 401/K 
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
• Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support 
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program​ (ESPP)​

Other fun facts about Amplitude: 

• We were recognized in the Newsweek Excellence Index 2024.
• Our customers love us! They've said we're the #1 product analytics solution for 19 quarters in a row on G2.
• We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise company in the world.
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is Data Monster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude's Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion — one focused on psychological safety, empathy, and human connection — that will allow employees of all backgrounds to thrive.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

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About us

At Dagster Labs, our mission is simple but ambitious: to empower every organization to build a productive, scalable data platform. We’re the brains behind Dagster, the open-source tool developers love, and Dagster+, our managed cloud. From scrappy startups to global enterprises, thousands of teams trust us to power the data behind their analytics, machine learning, and AI breakthroughs.

We believe the AI era runs on reliable, high-quality data. That’s why we make data platforms easier to test, easier to understand, and actually enjoyable to use. Dagster is quickly becoming the backbone of how the world builds intelligent systems, and the best AI companies are built on top of Dagster.

We’re a small, well-funded team with big energy and a track record of shipping software people rave about. We aim high and work as a team, holding ourselves to the highest standards and trusting each other to deliver. We care about how we work together: no egos, no drama, just a lot of curiosity and a drive to make something meaningful.

If you want to help shape the future of data and AI and have fun doing it, come build with us.

About the role

We're looking for a product-minded software engineer to help make Dagster the platform of choice for large organizations. The Enterprise Readiness team at Dagster helps our largest customers be successful with Dagster, and you’ll make a direct impact by solving real-world problems and delivering meaningful solutions for our users and customers.

You'll work on Dagster+, our hosted cloud product, building the features and infrastructure that enterprise customers depend on — from scaling the platform to handle massive workloads, to building enterprise-grade security, billing, and administration capabilities. You'll solve hard distributed systems problems, ship features that directly unblock our largest customers, and help define the technical direction of our enterprise product. While you'll have direct access to customer feedback to inform your work, this is a software engineering role - you'll spend your time designing, building, and shipping code.

This is a full-time, competitively paid position with benefits. We are a distributed team with offices in San Francisco, New York, and Minneapolis. We have team members all over the U.S. and we are hiring fully remote candidates in the U.S. Every employee is provided a remote work stipend to cover the cost of home office equipment and anything else that makes your remote work location comfortable, productive, or successful. And if you’d rather not work from home, we’ll cover the cost of a coworking or office space if you’re fully remote.

You may need to occasionally travel to meet with customers when necessary.

Responsibilities

• Develop high-quality features, tools, and integrations that help customers smoothly adopt Dagster, including tools for migrations and seamless integrations with databases, ETL tools, and cloud services.
• Architect and build backend systems that serve our largest customers running thousands of concurrent workloads
• Collaborate with product and design to plan and ship features that unlock new enterprise use cases
• Use direct customer feedback to inform priorities, but focus your time on building software, not consulting
• Proactively identify and address opportunities for enhancement—be it in code quality, user documentation, or overall performance—and lead initiatives to make these improvements happen.
• Improve and maintain critical systems that support Enterprise requirements.

Must-have Qualifications

• 5+ years of relevant software development experience
• Fluent in one or multiple high-level programming languages; we primarily use Python
• Expertise across the full software development lifecycle, from planning to delivery and iteration
• Comfort working across the stack: backend, infrastructure, and occasionally frontend
• Experience building and operating B2B SaaS or large-scale distributed systems
• Strong written and oral communication skills
• Proven effectiveness at contributing to and executing as part of a team

Nice-to-have Qualifications

• Experience building enterprise features: auth/SSO, RBAC, billing systems, multi-tenancy
• Experience with AWS, Kubernetes, and infrastructure-as-code
• Interest in progressing into a tech lead role
• Experience with Dagster or data orchestration platforms
• Experience engaging with enterprise customers to understand technical requirements

You belong here

We are committed to building an inclusive team and an open-source community where no one feels out of place. We know that teams with diverse backgrounds state their assumptions more explicitly, think more rigorously, and build better software. Plus it's more fun and interesting to work with a wide variety of perspectives.

You should apply to work at Dagster Labs if you want to work in, and help to build and strengthen, a high-performing software development environment where people of all backgrounds are welcome.

Our Stack

Dagster is built in Python and TypeScript to work on macOS, Posix, and Windows. We use GraphQL, Apollo, and React to develop beautiful frontend tooling. We integrate with a wide range of databases, data warehouses, orchestration engines, compute substrates, and cloud services.

The estimated cash salary for this role is $185,000 to $230,000.

Other resources:

• The launch of Dagster blog post
• Launching Dagster Cloud to GA blog post
• Dagster Day 2022 video playlist
• Our latest major release
• Software-Defined Assets blog post, Data Council talk, and animated explainer
• Our latest episode on the Data Engineering Podcast
• Our philosophy on code reviews

DLR Group has an opening for a Commissioning Authority to join our growing team.

Our Smart Buildings team has an opening for a Commissioning Authority to join our growing team in the following cities: 

• Minneapolis, MN
• Washington D.C.
• Orlando, FL
• Charlotte, NC
• Dallas, TX
• Fort Worth, TX

About the Smart Buildings team at DLR Group

DLR Group’s approach is unique because we start every project with a focus on building performance outcomes and use this as a guide to inform our integrated design process. The Commissioning process is central to our approach, ensuring quality and consistency throughout design and construction.

Our certified Commissioning Authorities, Energy Management experts and Professional Engineers combine design phase expertise with hands-on functional testing and advanced operational performance analytics. This ensures projects are delivered at peak performance on Day One of operations, and are equipped for long-term efficiency and success.

We focus the Commissioning process to be the formal framework for delivering low-carbon, high-performance designs that elevate the human experience and deliver real value for building owners by prioritizing operational efficiency, occupant health and resilience.

Position Summary

In this position, you will be supporting commissioning activities for multiple high-profile, national and international Commissioning projects across DLR Group’s core sectors including Workplace, Federal, Education, Hospitality, Healthcare, Justice & Civic, Mixed-Use and more. You will work with these integrated design teams of Architects, Engineers and specialty designers, providing commissioning expertise

As a Commissioning Authority, you will frequently travel to job sites to perform construction reviews, functional testing, and building performance diagnostics. Expect to be traveling approximately 30–50% of your time in a typical month. In this role there is potential for rapid growth opportunities as we expand our Smart Buildings team.

The successful candidate will:

• Review design and construction documents for compliance with Owner’s Project Requirements and Basis of Design
• Develop commissioning plans, specifications, pre-functional checklists, and functional performance tests.
• Perform site inspections and functional testing to verify system installation and operations
• Collaborate with contractors, owners, occupants, and operators to identify improvements on building operations.
• Identify, track, and resolve issues impacting system performance.
• Provide feedback to design teams to ensure optimal design strategies.

 Required Qualifications:

• +7 years of hands-on experience in commissioning building systems
• Strong knowledge of the building design and construction industry, with familiarity in the commissioning process for new construction, major renovations, and existing buildings
• Understanding of energy use, indoor environmental quality, operations, and maintenance in building commissioning
• Familiarity with MEP and building automation systems, with the ability to evaluate and test system performance
• Excellent written and oral communication skills, along with strong organizational and computer skills.
• Possess a sense of self-direction and the ability to manage your own time.
• Must be able to climb structures and inspect equipment both at high altitudes and in confined spaces

Preferred Qualifications

• Commissioning certification from a recognized body (ACG, BCA, or ASHRAE)
• Licensed Professional Engineer or Trade Worker
• Bachelor’s degree in engineering or related field

Our Smart Buildings team has an opening for a Senior Commissioning Authority to join our growing team in the following cities: 

• Minneapolis, MN
• Washington D.C.
• Orlando, FL
• Charlotte, NC
• Dallas, TX
• Fort Worth, TX

About the Smart Buildings team at DLR Group

DLR Group’s approach is unique because we start every project with a focus on building performance outcomes and use this as a guide to inform our integrated design process. The Commissioning process is central to our approach, ensuring quality and consistency throughout design and construction.

Our certified Commissioning Authorities, Energy Management experts and Professional Engineers combine design phase expertise with hands-on functional testing and advanced operational performance analytics. This ensures projects are delivered at peak performance on Day One of operations, and are equipped for long-term efficiency and success.

We focus the Commissioning process to be the formal framework for delivering low-carbon, high-performance designs that elevate the human experience and deliver real value for building owners by prioritizing operational efficiency, occupant health and resilience.

Position Summary

In this position, you will be the Project Manager for multiple high-profile, national and international Commissioning projects across DLR Group’s core sectors including Workplace, Federal, Education, Hospitality, Healthcare, Justice & Civic, Mixed-Use and more. You will manage a commissioning team and work with these integrated design teams of Architects, Engineers and specialty designers, providing commissioning expertise

As a Senior Commissioning Authority, you will manage multiple projects at a time, perform thorough design and construction reviews, conduct commissioning meetings, and oversee functional testing. Expect to be traveling approximately 10–30% of your time in a typical month. In this role there is potential for rapid growth opportunities as we expand our Smart Buildings team.

The successful candidate will:

• Lead commissioning activities across all phases of the project with multiple trades and client management
• Review design and construction documents for compliance with Owner’s Project Requirements and Basis of Design
• Oversee the implementation of commissioning plans, specifications, pre-functional checklists, and functional performance tests.
• Provide subject matter expertise regarding that impact system performance.
• Collaborate with the leadership team to identify and pursue new business opportunities.
• Meet with potential clients, develop relationships, and present the value of our commissioning services.
• Mentor and train junior staff, helping to build a capable and cohesive commissioning team.

 Required Qualifications:

• +15 years of hands-on experience in commissioning building systems
• Strong knowledge of the building design and construction industry, with expertise in the commissioning process for new construction, major renovations, and existing buildings
• In-depth understanding of energy use, indoor environmental quality, operations, and maintenance in building commissioning
• Technical expertise in MEP and building automation systems, with the ability to evaluate and test system performance
• Excellent written and oral communication skills, along with strong organizational and computer skills
• Commissioning certification from a recognized body (ACG, BCA, or ASHRAE)
• Possess a sense of self-direction and the ability to manage your own time and aid others to ensure projects are on schedule and within budget

Preferred Qualifications

• Licensed Professional Engineer
• Bachelor’s degree in Engineering, Construction Management, or related field.
• Familiarity with, or willingness to learn, SkySpark as a Connected-Commissioning/Monitoring-based Commissioning tool is a plus. 

The Opportunity

We are seeking a hands-on Mechanical Manufacturing Engineer to support Cala’s contract manufacturing partners and production operations. This role focuses on designing fixturing, improving assembly processes, and supporting production ramp and continuous improvement for our wearable medical devices. You will spend significant time working directly with contract manufacturers to observe builds, solve problems, and implement practical tooling and process improvements that increase quality, throughput, and operator ergonomics.

The compensation range for this role is market driven, with a salary range of $98,000 - $150,000. Additionally, we offer a robust benefits package. This offering is aligned with our overall compensation philosophy. 

Applicants must be currently authorized to work in the United States on a full-time basis. Cala will not sponsor applicants for work visas.

A Day in the Life

• Support Cala’s contract manufacturers with day-to-day production issues, process improvements, and line optimization
• Design, prototype, implement and document assembly, test, and alignment fixtures
• Develop and improve manufacturing processes to increase yield, reduce cycle time, lower scrap, and create process transferability
• Partner closely with manufacturing teams at suppliers and at Cala to document and deploy new tooling and processes
• Identify opportunities for automation or semi-automation
• Support NPI and production ramp activities, including design transfer and validation
• Assist with process validation (IQ/OQ/PQ) and related documentation
• Collaborate with Quality, Operations, and Product Development to resolve manufacturing challenges
• Provide on-site build support during critical production phases

Skills and Experience

• BS or MS in Mechanical Engineering
• Strong SolidWorks experience and hands-on mechanical design background
• 5+ years in manufacturing or manufacturing engineering (medical device preferred)
• Experience working directly with contract manufacturers
• Proven ability to design and implement production fixtures and tooling
• Experience with small electromechanical assemblies and plastics (injection molding, bonding, sealing)
• Familiarity with regulated environments (ISO 13485 / FDA QSR)
• Strong problem-solving skills and comfort working on the factory floor
• Clear communicator who works well across engineering, quality, and operations teams

Travel Expectations

• This role requires regular travel to Cala’s contract manufacturing partners to support production, process improvements, and new product introductions. Expected travel is approximately 20–40% time, primarily to manufacturing sites in the greater Minneapolis / St. Paul Metropolitan Area / Medical Alley as well as headquarters in San Mateo, CA.
• Travel may increase temporarily during critical build phases, production ramps, or issue resolution periods.
• On-site presence is essential to observe manufacturing firsthand, collaborate with operators and manufacturing teams, and implement tooling and process improvements effectively.