Individuals in the Customer Success Manager role have a passion for technology and the ambition to dive head-first into new challenges. We are looking for someone who can thrive with a high level of ambiguity and operate autonomously while maintaining a customer centric approach and helping to build the program. In this role you will also become a main point of contact for MongoDB end users by leveraging your technical and account management skills as well as acting as the account team leader across Sales, Professional Services, Solutions Architects, etc. 

We are looking to speak to candidates who are based in Dublin, Rome or Milan offices for our hybrid working model.

Our ideal candidate will have

• 7+ years experience working in Customer Success, Technical Account Management, Professional Services or other similarly customer-centric role for a technical product (ideally consumption based)
• 4+ years experience being accountable for customer health and revenue realization for a defined book of business/portfolio of accounts for Forbes Global 2000 customers
• A background and passion for advocating on behalf of your customers - this role should act as an extension of our customers team within MongoDB
• A mind for technology - we’ll teach you about MongoDB and databases, but our customers and product are inherently technical and you should have an aptitude and curiosity to learn about those concepts
• The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalate customer issues and conflict and advocating to internal teams including sales, professional services, etc
• An entrepreneurial mindset - you will be required to both deviate from established procedure and often build entirely new process or practices to ensure we best serve this customer segment
• A team player approach and passion for collaboration - this role will work with some of our most strategic growth customers so must align closely to Sales, Professional Services, Tech Services, and the broader MDB ecosystem
• Demonstrated continuing technical education (e.g., MongoDB DBA track, hyperscaler certifications)
• Prior exposure to database, cloud, and infrastructure technology is a plus
• Fluent level of Italian and English

On a given day in this role you will:

• Work as a strategic advisor to your customer providing them with guidance on MongoDB best practices and their overall technology strategy; this could include running enablement sessions alone or with another internal MongoDB team members, advising the customer on strategies to optimize their technical environment or current spend with MongoDB, positioning and recommending product features and best practices to accelerate customers time to value and growth
• Guide customers through the customer journey to accelerate their time-to-value from MongoDB, overseeing the technical success plan from committed ARR to active consumption. Includes advising customers on on their deployment health & strategies for operating and maturing their MongoDB environments
• Proactively identify and mitigate technical risks for complex accounts by designing custom remediation plans and implementing best practices to pre-empt critical issues
• Facilitate the resolution of high-stakes customer challenges while identifying strategic opportunities to expand MongoDB usage through optimized technical solutions
• Collect feedback and identify roadblocks from customers to inform internal teams including Product, Professional Services, and Leadership on how MongoDB can build a stronger product and go to market organization
• Act as the link between our customers and product engineering to develop new innovative solutions. You will be key in building the future roadmap of our product by acting as the Product team’s eyes and ears in this field
• De-escalate and resolve critical customer issues and complaints by finding the best possible solution for both the customer and MongoDB; this could include anything from navigating a customer outage that has a financial impact on their business, to helping an application team devise a custom MongoDB solution or implementation for their critical application, no day is the same
• Build and execute account plans to mitigate risk and drive growth 3+ quarters out across your portfolio
• Lead in-person executive business reviews for strategic customers in your portfolio, including interfacing with C-suite executives and other technical leaders to align to business objectives and agree to a mutual success plan
• Work on strategic internal projects to help build the Customer Success program; our expectation is that anyone in this role has strong business acumen and the ability to create and teach best practices, new process, and enablement to the broader organization
• Document all customer interactions in internal systems, including Gainsight and Salesforce.com
• Provide feedback and guidance to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts; as our product evolves, we’ll need to be constantly adjusting our engagement strategies based on these signals, which you’ll be in the best position to identify and share back with internal teams
• Manage the relationship with Sales Leadership and Account Executives in your territory, including reporting on business performance, training on best practices, and rolling out program updates to ensure sales people and leaders are abreast of best practices for interacting with Customer Success
• Forecast expected churn and growth to your senior leadership team
• Help interview, onboard and ramp new team members - as a more senior team member you will have an immediate role in who joins the team
• Act as a leader amongst your peers, running enablement sessions, product certifications and being vocal in team meetings to ensure those around you grow

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426260

We’re looking for a hardworking, driven individual with superb energy, passion and initiative for new business acquisition. The Account Executive role focuses exclusively on formulating and executing a sales strategy within an assigned territory , resulting in revenue growth and new customer acquisition.

We are looking to speak to candidates who are based in Milan for our hybrid working model.

Impact you will have

• Proactively, identify, qualify and close a sales pipeline
• Strategically prospect into CTOs, Engineering/IT Leaders, & technical end users
• Build strong and effective relationships, resulting in growth opportunities
• Partner with our Solution Architects and work closely with the Professional Services team to achieve customer satisfaction
• Work closely with the enterprise ecosystem partner sales and channel partner to maximize deal sizes
• Participate in our sales enablement trainings, including our comprehensive Sales Bootcamp, sophisticated sales training, and leadership and development programs

What you bring to the table

• 3+ years field experience of quota-carrying experience in a fast-paced and competitive market with a focus on closing net new logos and expanding accounts. Demonstrated ability to open new accounts and sell horizontally across the organization into different business units
• A proven track record of overachievement and hitting sales targets
• Ability to articulate the business value of complex enterprise technology
• Co-selling with cloud service providers (AWS, GCP and Azure) and large GSIs (Accenture, KPMG, etc)
• Skilled in building business champions
• Driven and competitive. Possess a strong desire to be successful
• Must live in territory and speak Italian 

Things we love

• You are passionate about growing your career in the largest market in software (database)
• Previous Sales Methodology training (e.g. MEDDIC, SPIN, Challenger Sales)
• Familiarity with databases, develops and cloud native infrastructure a plus

Why join now

• MongoDB invests 8x the industry average in development of each of our new hires & continuous career development
• Accelerators up to 30%
• Best in breed Sales trainings in MEDDIC and Command of the Message, including our comprehensive Sales Bootcamps and development programs
• New hire stock equity (RSUs) and employee stock purchase plan
• Generous and competitive benefits (parental leave, fertility & wellbeing support)
• Friendly and inclusive workplace culture - Learn more about what it’s like to work at MongoDB

MongoDB’s Sales Culture

MongoDB is always developing and innovating — not only in our technology, but also in our sales go-to-market strategy. Our sales leadership is committed to building the best salesforce in technology. This means, inspiring and enabling success for everyone on the team. We not only equip you to be successful and close deals, but we want your feedback and input on how we can continue to “Think Big and Go Far.” As a crucial part of the Sales team at MongoDB, you will have access to a lucrative market and learn how to sell from some of the most successful sales leaders in the software industry.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426254

Business Value Consulting (BVC) is a critical, client-facing role where the consultant will work closely with the MongoDB Sales team, playing a key role in driving the business forward. In a pre-sales perspective, BVCs engage with clients to capture and communicate the potential business value that our solutions provide. For post-Sales, BVCs validate the value, identify optimization opportunities and identify new growth opportunities.

You will work across all industries, evaluating the business benefits and financial value to companies primarily in our Enterprise market.

This role will be based remotely in Dublin, Ireland.

Responsibilities

• Lead engagements with customers using a value-based selling approach to build a compelling narrative that covers the current state, the desired future state, the value in closing the gap, and a delivery plan to ensure their success
• Manage existing customers in Value Realization activities to ensure they understand the value achieved, improvement opportunities and new value opportunities
• Lead the development of Business Value Consulting collateral for internal and customer-facing use as new MongoDB initiatives are released, and when a gap or need of the practice is identified
• Use business, technical, and financial analyses to understand the baseline and future state capabilities of the customer
• Create and present the business case and the forecasted business impact the customer can achieve using MongoDB solutions
• Translate technical concepts and recommendations into business benefits for management and executives
• Coach the sales organization, to impact both tactical and strategic opportunity success of our field sales force
• Serve as a mentor to sellers to provide input and recommendations into their account and opportunity plans
• Travel is required but varies throughout the year

Requirements

• B.A. / B.S. from an accredited college; preference for Business Management, Economics, Finance or related degree
• Proven experience as a Business and Technology Strategy Consultant with Business Case experience
• 10+ years professional experience across the IT industry, technology, strategy, pre-sales consulting for software vendors, application
• development and data
• Business and financial modeling expert, familiarity with key financial metrics: ROI, TCO, NPV, IRR
• Power user in productivity tools, custom building spreadsheets, presentations and data visualizations
• Lead discovery to facilitate interview sessions with both business and technical stakeholders on the customer side
• Demonstrated experience addressing executive and senior level stakeholders
• Strong technical understanding of enterprise infrastructure, technology stack, software development methodologies (SDLC, Agile, DevOps),
• RDBMS and/or NoSQL software
• Must have fluency in Spanish or Italian both verbal and written.

An Ideal Candidate

• Ability to adapt to customer situations
• Ability to articulate value from both pre-sale and post-sale view
• Experience for a software vendor in a business value role

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426216

Business Value Consulting (BVC) is a critical, client-facing role where the consultant will work closely with the MongoDB Sales team, playing a key role in driving the business forward. In a pre-sales perspective, BVCs engage with clients to capture and communicate the potential business value that our solutions provide. For post-Sales, BVCs validate the value, identify optimization opportunities and identify new growth opportunities.

You will work across all industries, evaluating the business benefits and financial value to companies primarily in our Enterprise market.

This role will be based remotely in Madrid, Spain.

Responsibilities

• Lead engagements with customers using a value-based selling approach to build a compelling narrative that covers the current state, the desired future state, the value in closing the gap, and a delivery plan to ensure their success
• Manage existing customers in Value Realization activities to ensure they understand the value achieved, improvement opportunities and new value opportunities
• Lead the development of Business Value Consulting collateral for internal and customer-facing use as new MongoDB initiatives are released, and when a gap or need of the practice is identified
• Use business, technical, and financial analyses to understand the baseline and future state capabilities of the customer
• Create and present the business case and the forecasted business impact the customer can achieve using MongoDB solutions
• Translate technical concepts and recommendations into business benefits for management and executives
• Coach the sales organization, to impact both tactical and strategic opportunity success of our field sales force
• Serve as a mentor to sellers to provide input and recommendations into their account and opportunity plans
• Travel is required but varies throughout the year

Requirements

• B.A. / B.S. from an accredited college; preference for Business Management, Economics, Finance or related degree
• Proven experience as a Business and Technology Strategy Consultant with Business Case experience
• 10+ years professional experience across the IT industry, technology, strategy, pre-sales consulting for software vendors, application
• development and data
• Business and financial modeling expert, familiarity with key financial metrics: ROI, TCO, NPV, IRR
• Power user in productivity tools, custom building spreadsheets, presentations and data visualizations
• Lead discovery to facilitate interview sessions with both business and technical stakeholders on the customer side
• Demonstrated experience addressing executive and senior level stakeholders
• Strong technical understanding of enterprise infrastructure, technology stack, software development methodologies (SDLC, Agile, DevOps),
• RDBMS and/or NoSQL software

An Ideal Candidate

• Ability to adapt to customer situations
• Ability to articulate value from both pre-sale and post-sale view
• Experience for a software vendor in a business value role

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426216

Business Value Consulting (BVC) is a critical, client-facing role where the consultant will work closely with the MongoDB Sales team, playing a key role in driving the business forward. In a pre-sales perspective, BVCs engage with clients to capture and communicate the potential business value that our solutions provide. For post-Sales, BVCs validate the value, identify optimization opportunities and identify new growth opportunities.

You will work across all industries, evaluating the business benefits and financial value to companies primarily in our Enterprise market.

This role will be based remotely in Milan, Italy.

Responsibilities

• Lead engagements with customers using a value-based selling approach to build a compelling narrative that covers the current state, the desired future state, the value in closing the gap, and a delivery plan to ensure their success
• Manage existing customers in Value Realization activities to ensure they understand the value achieved, improvement opportunities and new value opportunities
• Lead the development of Business Value Consulting collateral for internal and customer-facing use as new MongoDB initiatives are released, and when a gap or need of the practice is identified
• Use business, technical, and financial analyses to understand the baseline and future state capabilities of the customer
• Create and present the business case and the forecasted business impact the customer can achieve using MongoDB solutions
• Translate technical concepts and recommendations into business benefits for management and executives
• Coach the sales organization, to impact both tactical and strategic opportunity success of our field sales force
• Serve as a mentor to sellers to provide input and recommendations into their account and opportunity plans
• Travel is required but varies throughout the year

Requirements

• B.A. / B.S. from an accredited college; preference for Business Management, Economics, Finance or related degree
• Proven experience as a Business and Technology Strategy Consultant with Business Case experience
• 10+ years professional experience across the IT industry, technology, strategy, pre-sales consulting for software vendors, application
• development and data
• Business and financial modeling expert, familiarity with key financial metrics: ROI, TCO, NPV, IRR
• Power user in productivity tools, custom building spreadsheets, presentations and data visualizations
• Lead discovery to facilitate interview sessions with both business and technical stakeholders on the customer side
• Demonstrated experience addressing executive and senior level stakeholders
• Strong technical understanding of enterprise infrastructure, technology stack, software development methodologies (SDLC, Agile, DevOps),
• RDBMS and/or NoSQL software

An Ideal Candidate

• Ability to adapt to customer situations
• Ability to articulate value from both pre-sale and post-sale view
• Experience for a software vendor in a business value role

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426216

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About the Role:  

Veeam, following its acquisition of Securiti AI - the leader in AI-powered data security posture management (DSPM) - is seeking a Senior Sales Engineer to drive technical leadership in our sales team, focusing on the Securiti AI portfolio. You will partner with a Securiti Sales Specialist and support 3–5 Account Executives and Veeam Solution Engineers as the technical subject matter expert. 

You will guide customers from needs assessment to solution design, delivering hands-on demos and proof-of-concepts to showcase value. Success in this role requires strong technical skills and the ability to build trust with clients. 

Preferred Location: Rome or Milan

What You’ll Do: 

• Act as the primary technical contact for Securiti AI solutions during the sales cycle
• Lead technical discussions and deliver customized security solutions
• Address customer needs in data discovery, posture management, and compliance
• Design and present product demonstrations and proof-of-concepts
• Collaborate with product, engineering, and customer success teams to ensure smooth transitions 

What You’ll Bring: 

• Significant experience in pre-sales or sales engineering
• Strong understanding of data and/or cloud security
• Effective communicator with both technical and business stakeholders
• 10+ years technical sales experience in security
• 15+ years in Software/SaaS/Enterprise technical sales
• Hands-on experience with AWS, Azure, or GCP
• Knowledge of data privacy/security standards (e.g., GDPR, NIST 800-53, ISO 27001)
• Experience with DSPM frameworks, Linux, Kubernetes, or cloud data systems
• Relevant certifications (CISSP, CISM, or cloud-specific) 

What You’ll Get: 

Veeam offers benefits that support your whole self: 

• 26 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Statutory pension and illness coverage via INPS contributions
• Private medical insurance for employees and dependents
• Life and disability insurance with enhanced coverage
• Accidental death and disability coverage with increased benefit for Dirigenti roles
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Italy, Veeam reserves the right to decline the application for this position.

#LI-NT1 #LI-REMOTE

The Team:

You’ll join the Value Engineering team, a highly technical, strategic, customer-facing group that sits at the intersection of pre-sales, analytics, and transformation consulting. Value Engineers at Celonis are hands-on practitioners. They combine strong technical capability with consulting and stakeholder skills to guide customers through the full value journey — from first demo to long-term adoption and expansion.

The Role:

As an Applied AI Engineer (Pre-Sales) you are pushing the envelope in solving business-critical problems for our customers. You will be working with our most strategic customers, understanding their objectives and key challenges, and building Celonis solutions using the world’s leading Process Intelligence (PI) platform in combination with the largest AI and ML technology partners, such as Microsoft, OpenAI and Databricks. With Celonis’ Process Intelligence (PI) platform we feed operational context to AI so it understands our customers’ business and enables them to industrialize AI unlocking real ROI on AI deployments and at scale. There is no AI without PI. You will prototype these solutions, demonstrate their value to Executives and ensure successful implementation, adoption and value realization in order to increase the footprint of Celonis at those customers.

The work you’ll do:

• AI Discovery & Solutioning: Understand customers AI strategy and business critical challenges. As Celonis product & domain expert, find the best problem-solution fit and translate customer requirements into innovative solutions that move the needle
• Hackathons & Prototyping: Think out of the box, have a „can-do“ attitude and don’t shy away from complex problems. Leverage cutting edge AI technologies to rapidly build creative prototypes in customer hackathons solving business critical problems
• Agentic Process Transformation: Support our customers in achieving real ROI out of AI deployments at scale enabling a fundamental shift in business operations from traditional, rule-based automation to the use of autonomous AI agents empowered by our Celonis Process Intelligence Platform
• Proof projects: End-to-end execution of business-critical Proof-of-Value projects, incl. architecture and deliver secure, scalable LLM/agent systems with RAG, tools, and guardrails; integrating with enterprise data, identity, and compliance frameworks.
• Ensure Successful Project Outcome: Applied AI Engineers stay involved with projects until agreed value & adoption thresholds are reached
• Specialize in Domains or Industries: To scale knowledge across the organization Applied AI Engineers specialize in domains (e.g. supply chain) and industries

The qualifications you need:

•  3+ years of experience leading technical pre-sales, including defining AI roadmaps, building compelling ROI/TCO business cases and prototyping of machine learning and generative AI solutions.
• Understanding of generative AI techniques like RAG, few shot learning, prompt engineering, multi-agent orchestration, multimodal understanding, or fine-tuning that are used to build high-impact use cases like intelligent chatbots and automated text processors.
• Understanding of business processes across sectors (such as Supply Chain or Finance) with the ability to translate high-level business needs into specific AI use cases.
• Good knowledge of Python and common ML libraries (such as LangChain, pandas, pydantic, sklearn, PyTorch) as well as data engineering tools and technologies.
• Strong presentation skills to both internal and external stakeholders (including executives), whether whiteboarding sessions or formal readouts and demos.
• Bachelor’s Degree required, Masters Degree in computer science, physics, engineering, mathematics or related fields, or equivalent work experience preferred.
• Hybrid working environment - 3 days per week at our central Milan offices.  

Nice to have (big plus):

• Hands-on experience building agentic systems using LLM orchestration, RAG, function calling, and prompt engineering, while ensuring safety through rigorous evaluations and guardrails.
• Working knowledge of tools in the LLM ecosystem such as LangChain, LlamaIndex, or other OSS packages.
• Experience in deploying and monitoring models at scale across major cloud platforms (AWS Bedrock, Azure AI, GCP Vertex)

SLSQ427R278

Want to help solve the world's toughest problems with data and AI? This is what we do every day at Databricks.

Databricks operates at the leading edge of the Data and AI space. Our customers turn to us to lead the accelerated innovation their businesses need to gain first-mover advantage in today's ultra-competitive landscape.

We are looking for a creative, delivery-oriented Named Enterprise Account Executive to join the team in the Italy to maximise the phenomenal market opportunity that exists for Databricks. As an Account Executive, you know how to sell innovation and value to existing customers, identify new use cases and grow consumption and can guide deals forward to compress decision cycles. You love understanding a product in depth and are passionate about communicating its value to customers and partners. You will be offered huge potential for career progression with the pace of the team's growth.

You will report to the Sales Director, Italy. 

The impact you will have:

• You will co-develop a business plan, with your team and ecosystem partners, that accelerates customer success to exceed quarterly/annual consumption and booking goals
• You will lead your team, customers and partners to identify impactful data and AI use cases whilst proving out their value on the Databricks Data Intelligence platform
• You will implement the data and AI transformation goals of your customer through a combination of strategic partnerships, well scoped professional services, training and targeted Executive engagement
• You will develop an understanding of technical product details and roadmap to build trust with executives and technical champions

What we look for:

• Exstensive experience selling complex solutions to Enterprise Customers
• You will have experience managing and leading complex, federated sales campaigns in major accounts
• You will have experience working in Data, Cloud industries with some technical sales experience
• Proof of exceeding sales quotas in high-growth Enterprise software companies 
• You will have experience driving consumption and commit-based engagement models and strategies working with professional services and training teams
• You will have experience co-selling and scaling your business with Cloud Vendors (AWS, Azure and Google Cloud teams) and Global Solution Integrators (GSI)
• Experience of building effective champions, collaborative teams and partnerships to support execution of your account / territory plan
• Understanding of how to identify all key uses cases and buying centres in an opportunity to increase the impact of Databricks in an organisation
• Experience of following robust sales methodologies and process, e.g. account planning, MEDDPICC, Value Selling and accurate forecasting
• Bachelor's Degree or relevant work experience
• Fluency in English and Italian is required

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table, and we are on a mission to connect the world’s favorite restaurants and the broadest community of loyal diners.

Finding the best dining experience for our Diners community or boosting restaurant performance for our Restaurateurs Partners has never been easier thanks to our signature products:

• 📱TheFork App: our free restaurant discovery & booking app that helps you find your next table with ease.
• 💻TheFork Manager: our innovative software tool that digitizes restaurant operations, empowering our Restaurateurs to manage bookings efficiently and boost their revenue.
• 💳TheFork PAY and TheFork Gift Card: quick and easy ways to pay directly from TheFork app

At TheFork, we also believe that people truly make the difference. None of this would be possible without our vibrant Forkies community. Our strong core values—Better Together, Ownership, Respect, and Growth—are the guiding principles of everything we do, shaping our behaviors: “Come as you are,” “Dig in,” and “Make it Memorable”.

TheFork leads the restaurant booking market in Europe and operates in 11 countries. Our offices boast a fully international team working together in a flexible, multicultural, and constructive environment that provides everyone with space to grow, both professionally and personally.

To learn more about TheFork and our Forkies, explore our official site: https://www.careers.thefork.com

What you will do:

We are on a journey to revolutionize our data capabilities through the modernization of our Data Platform, unlocking insights and innovations that will power the company’s future.

We’re looking for a Senior Data Engineering Manager who can lead and inspire teams to drive the future of data in our company. If you’re passionate about leading from the front and pushing boundaries, join us on this journey.

You will lead 2 teams composed of Data Engineers and Data Ops to implement and maintain best practices in data processing, according to the Data Lakehouse approach.

You will work closely with Data Governance, Product Management and Architects to drive platform improvements and support the ever evolving needs of data and engineering teams.

You will:

• Own the data platform roadmaps
• Enhance and maintain robust batch ingestion and validation pipelines.
• Participate in our data transformation program taking direct ownership of the creation of a self-service data platform and contributing to the implementation of data governance principles.
• Collaborate with engineering teams to implement engineering best practices within the data ecosystem.
• Lead by example, fostering a culture of excellence and continuous improvement within the data engineering team, ensuring collaboration and alignment with broader business and product objectives
• Mentor and upskill team members
• Contribute to system architecture designs with Architects.
• Coordinate and run Proofs of Concept (POCs).

You will directly report to the Head of the tribe.

You Must Meet These Critical Qualifications

• Proven leadership and mentorship experience guiding data engineering teams.
• Extensive experience with Data Lakehouse architectures and implementation.
• Solid understanding of Data Mesh, including domain ownership, federated governance, and data product design.
• Solid understanding of Data Governance and Quality, covering metadata management, data lineage, and data observability in general.
• Proven experience using AWS services and familiar with infrastructure as code (Terraform).
• Proficiency in Python, SQL, Snowflake and Airflow.
• Experience with data modeling and knowledge of medallion architecture.

You Can Impress With These Additions

• Experience with Apache Iceberg and Delta Lake.
• Realtime data processing at scale.

What we offer you:

😄 An awesome team

🏠 A permanent contract (that can be useful in life)

⚖️ Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary  & bonus

🍕 Lunch vouchers available for each working day 

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝Highly inclusive working environment

🤸‍♀️ Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥  Health insurance

👩‍🦽 Life & Disability Insurance at no cost to the employee

🍴 Amazing offices with dining, a coffee point on each floor, and leisure area

🎤 Team building events

The Role

To push further our vision of Enterprise AI, we are looking for a senior leader to grow and lead our team of Enterprise Architects. 

This high-impact leadership role demands a unique blend of deep technical expertise, people management experience, and executive presence. You will act as an executive sponsor, confidently presenting to customer C-level executives and helping your team translate strategic goals into actionable technical plans.

Your primary goal is to lead and empower a team that supports our growing sales organization in achieving revenue goals. You will ensure your team successfully unlocks technical blockers by fostering close partnerships with leadership across Sales, Value Engineering, Product Management, Data Ops, and Information Security teams.

Measures of Success

Your success will be measured by your team's impact, including new customer acquisition rates, retention, up-selling, and your overarching contribution to the overall sales team and business success.

The work you’ll do:

• Team Leadership: Hire, mentor, and manage a team of Enterprise Architects who define the overall architecture, data, and cloud strategy for our largest client accounts.
• Executive Engagement: Act as an executive sponsor in pre-Sales and post-Sales phases, presenting strategic visions to C-level executives and engaging with customer Architecture and security teams.
• Drive Strategic Innovation: Guide your team to design architectures that drive enterprise modernization, leverage capability mapping, and explore innovative solutions using emergent technologies like Agentic AI.
• Cross-Functional Alignment: Serve as the leadership bridge between our product & engineering teams within Celonis and client teams to ensure the delivery of premier technical services.
• Ecosystem & Readiness: Oversee the assessment of the IT landscape maturity of our customer installed base and ensure your team effectively coaches Celonis account teams and ecosystem partners on architecture, integration, performance, and scalability.
• Thought Leadership: Direct the development of re-usable assets for projects, as well as customer-facing position papers and thought leadership presentations on architecture and innovation with Celonis.

The qualifications you need:

• Experience: 20+ years of relevant experience, including a proven track record of managing Enterprise Architects or technical teams at a top consulting firm or software vendor.
• Strategic Vision: Proven ability to think strategically, guiding your team to connect technical solutions to business value and customer objectives.
• Communication: Excellent written and verbal communication skills, with a proven track record of navigating complex negotiations and presenting to C-level executives.
• Enterprise Architecture Expertise: Demonstrated experience and deep understanding of Capability Mapping, Enterprise Modernization, and Agentic AI.
• Technical Foundation: Strong background in Data Architecture, system integrations, data operations, automation capabilities, and data-related languages (SQL, Python, etc.). You must be able to comfortably switch from discussing high-level architecture strategy to understanding hands-on demo environments.
• Ecosystem Knowledge: Strong understanding of cloud-native architectures, SaaS solutions (Salesforce, SAP, Dynamics CRM, ServiceNow), cybersecurity posture fundamentals, API ecosystems, and legacy on-premise enterprise architectures.
• Education: MSc degree in Computer Science or an equivalent in an Information Technology-related field.
• Languages: Fluency in English is required; an additional language such as Spanish, French, German, or Italian is a strong advantage.

Preferred:

• Celonis Certifications and extensive leadership experience managing projects with OCPM and Case Centric Data Pipelines.
• Industry standard certifications such as AWS/Azure/GCP, ESB / ETL (Mulesoft, Oracle, SAP, Talend, Informatica), or TOGAF/Zachmann.
• Experience spanning at least two domains (e.g., Finance, Manufacturing, Supply Chain, HR) and at least two industries (e.g., Consumer Goods, Banking, Pharma, Aerospace).

The Mission

We are looking for a motivated and curious Credit Risk Analyst to join our Credit Risk team and help protect Scalapay, its customers and merchants from credit risk. 

In this role, you’ll play a key part in monitoring and improving the quality of our credit portfolio, identifying risk patterns, and contributing to strategies that reduce credit losses while maintaining a seamless customer experience. You’ll work closely with Data Scientists, Product Managers, Engineers, and Fraud specialists, with real exposure to decision-making and measurable impact on the product.

What You’ll Do

• Monitor and analyze the credit portfolio through data-driven studies, statistical analyses, and reporting.
• Track portfolio performance and trends across customers and merchants, contributing to forecasting and risk insights.
• Oversee and enhance application processing and credit scoring processes, monitored internally at high frequency and developed in collaboration with specialized external providers.
• Leverage Credit Bureau (SIC) data and indicators to support credit decisions and portfolio monitoring.
• Collaborate with the Fraud Management team to detect and prevent emerging fraud patterns and anomalies across the credit lifecycle.
• Contribute to the evolution of credit risk strategies in a fast-growing BNPL environment.
  
  

Who We're Looking For:

Must Have

• A bachelor’s degree in Mathematics, Statistics, Economics, or a related quantitative field.
• Hands-on experience with credit scoring models, tools, and methodologies.
• Strong proficiency in SQL for data extraction and analysis.
• Experience or working knowledge of AWS-based tools (e.g. SageMaker, Feast (open source of Tecton), Amazon QuickSight).
• A solid understanding of credit risk management in financial services, payments, or e-commerce.
• Strong analytical and problem-solving skills, with attention to detail.
• Ability to work effectively in a fast-paced, cross-functional environment.
• Strong written and verbal communication skills in English.
  
  

Nice to Have

• Experience with Python, SAS, R, or similar tools for data analysis.
• Previous exposure to consumer credit markets, particularly in credit risk or application processing.
  
  

 Why you should join Scalapay:

• A high-impact role in a leading BNPL fintech, where your work directly influences product performance.
• Exposure to the entire credit lifecycle, from application to portfolio monitoring.
• Daily collaboration with highly skilled, cross-functional teams.
• Opportunities for professional growth, ownership, and technical development in a dynamic environment.

Recruitment Process:

1. An initial chat with our Talent Team
2. The first interview with the Hiring Manager to dive deep into your experiences and better understand your motivation
3. Interview with our Chief Risk Officer
4. A case study to test your attitude and hard skills
5. A final chat with Simone, our CEO

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do: 

We are looking for a Senior Data Engineer to join our Core Data team and play a key role in transforming TheFork’s data capabilities through the implementation of a modern, self-service Data Platform (DPaaS).

In this role, you will not only build scalable, production-grade data pipelines, but also contribute to designing and evolving the platform that enables domain teams to autonomously produce and consume trusted data products.

You will apply strong software engineering principles to data engineering, help define governance standards, and actively contribute to shifting our organisation from a centralised BI model to a federated, domain-oriented data ecosystem.

You will report directly to the Senior Data Engineering Manager and work in close collaboration with:

• DataOps team: who own the Data Platform infrastructure
• Architects: to ensure technical decisions align with enterprise architecture
• BI teams, Engineering teams and Data Science teams: who are the main consumers of the platform

Key Responsibilities

Technical Leadership & Delivery

• Design and implement scalable, production-grade data pipelines following strong software engineering practices (version control, CI/CD, automated testing, observability).
• Lead the evolution of orchestration patterns in Airflow to improve scalability, reliability, and maintainability.
• Drive technical POCs to evaluate new tools, architectural patterns, and performance improvements aligned with the platform roadmap.
• Contribute to shaping and validating the target data architecture in collaboration with Architects, Staff Engineers, and DataOps.
• Proactively identify system weaknesses and design for failure, defining mitigation strategies and resilience patterns.

Data Governance & Quality

• Implement and enforce data contracts and quality controls aligned with defined SLOs.
• Apply data modeling best practices including medallion architecture to create trusted, reusable data assets
• Contribute to establishing domain ownership principles and clear single sources of truth.
• Ensure lineage, metadata, and observability mechanisms are embedded by design in all pipelines.

Enablement & Collaboration

• Drive technical alignment across teams through clear documentation, standards, and mentoring.
• Partner with DataOps to ensure infrastructure, CI/CD, and platform automation at scale.
• Actively support product and engineering teams in adopting the platform, with a strong focus on developer experience.
• Build cross-functional relationships to accelerate adoption and drive platform impact.

Technical Expertise

You Must Meet These Critical Qualifications 

Minimum 6 years of data engineering experience, including significant exposure to production-grade data platforms and cross-team leadership.

Data Platform & Architecture

• Deep hands-on experience with a modern cloud lakehouse in production-grade environments (e.g. Snowflake, Databricks, …).
• Strong expertise in analytical data modeling (including medallion architecture) and safe schema evolution.
• Proven experience designing scalable, incremental ELT pipelines.
• Strong understanding of MPP systems and distributed data processing principles.

Performance & Cost Optimization

• Experience optimizing query performance and compute cost in cloud data warehouses.
• Cost-aware design mindset.

Orchestration & Data Integration

• Advanced proven experience with Airflow, including scalable DAG design, dependency management, and failure handling strategies.
• Strong experience designing and operating production-grade ELT pipelines using modern integration tools (e.g. Airbyte or similar) or custom ingestion frameworks.
• Experience designing self-service data platform capabilities is a strong plus.

Cloud & Infrastructure Engineering

• Strong experience with AWS-based data architectures (S3, IAM, networking fundamentals).
• Hands-on experience with Infrastructure as Code (e.g. Terraform).
• Experience implementing CI/CD pipelines for data workflows.
• Understanding of security-by-design principles in cloud data environments.

Data Quality, Governance & Observability

• Experience implementing data quality frameworks, data contracts, and validation strategies.
• Strong understanding of metadata management, lineage tracking, and monitoring practices.
• Experience embedding observability and reliability into pipelines (alerting, SLOs, incident response mindset).

Execution & Autonomy

• Lead initiatives end-to-end, from problem framing to production rollout, with high autonomy.
• Structure complex technical problems into actionable plans and manage cross-team dependencies.
• Make informed architectural trade-offs balancing scalability, cost, reliability, and time-to-market.
• Take ownership of platform stability and continuously improve operational excellence.
• Mentor and help other engineers grow through technical guidance and feedback.

What we offer you:

😄 An awesome team 

🏠 A permanent contract (that can be useful in life) 

⚖️Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)

💸 Competitive fixed salary and bonus 

🍕 Lunch vouchers available for each working day (because yes, we like to try our best restaurants)  

🌎 International teams and a multicultural environment spanning 10 offices across Europe

🤝 Highly inclusive working environment 

🤸‍♀️ Lifestyle benefits that can be used to reimburse expenses related to physical and leisure activities, family support, travel etc 

🎓 Continuous learning and development programs

😌 Free access to the Calm app to help you build resilience wherever you are in your mental health journey

🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)

🏥Health insurance

👩‍🦽 Life & Disability Insurance at no cost to the employee

🍴 Amazing offices with dining, coffee points and leisure area    

🎤 Team building events

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure  that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under  applicable law -has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application,  interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-FF1

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different. Such differences may mean we need to make changes to our process to allow you the best possible platform to succeed, and we are happy to cater to any reasonable adjustments you may require. You will find the section to let us know of these at the bottom of your application form or you can mention it directly to your recruiter at any stage and they will be happy to help.

About Capco

Capco is a global technology and business consultancy, focused on the financial services sector. We are growing at fast pace in our Italian office, the opportunity for growth is large, accessible, and immediate. We are passionate about helping our clients succeed in an ever-changing industry. Capco is going through a significant growth journey, now is a very good time to join us as we expand our consulting team in Italy.

Role Description:

We are looking for engineers who want to play a key part in supporting the evolution of the Financial Services industry one project at a time. You will be expected to be a strong team player who prides themselves on delivering modern, first-class cloud based platforms through practicing best in class Agile ways of working at all times.

Skills and Experience

To qualify for the role you must have:

• Excellent knowledge of Java 8+, Spring Boot, Gradle, Maven, Mockito, Microservice architecture
• Excellent knowledge of Object-oriented programming and familiarity with functional programming languages
• Excellent understanding of collections and concurrency in Java
• Experience in working with restful APIs
• Good understanding of different databases (Relational and NoSQL)
• Expert knowledge in the unit test, static code analysis and BDD/TDD
• Experience in continuous integration with Git, Jenkins, Nexus
• Practices Agile methodologies
• Able to do code reviews/ mentor and train junior developers
• Write highly available, maintainable, and secure code
• Good understanding of Web and Architectural design patterns
• Stakeholder Management and able to communicate well to all the team members
• Experience with container technologies including Docker / Kubernetes

Nice to have:

• Knowledge of Terraform and Event-driven architecture
• Golang
• Participated in redesigning a monolith system to a set of microservices
• Knowledge of serverless functions like AWS Lambda/Azure Functions/GCP functions
• Have experience in Messaging systems (Kafka, RabbitMQ etc.)
• Good understanding of Service Security Protocols (OAuth2, SAML etc.)
• Practical experience on at least one cloud
• Experience in integration with 3rd party applications and vendors
• Experience in integration of QA automation tools
• Great understanding of the Solid Principles, OWASP, CAP Theorem and Distributed Systems Design

Why join Capco?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.

We offer:

• A work culture focused on innovation and building lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• A diverse, inclusive, meritocratic culture

Location: Piazza Gae Aulenti 1, Milano (Garibaldi FS/MM Garibaldi) 

#LI-Hybrid

#LI-AD1