THE OPPORTUNITY

Copywriter

REQUIRED EXPERIENCE

• A bachelor’s degree, English or writing emphasis preferred
• Portfolio showcasing conceptual skills
• One-plus years of experience in an agency setting, solid creative writing skills and a digital landscape expertise
• Proficiency with Microsoft, Adobe Creative Suites
• Demonstrated business acumen, ability to be a team player, establish an information hierarchy, work independently under guidance from Creative Director and other senior team members

 CORE SKILLS

A conceptual copywriter for the Retail Team must possess an essential set of core skills that distinguish themselves for the unique needs of Automotive Retail copywriting. An overview follows:  

IDEATOR

Most certainly, a skilled iterator is needed. One that can work quickly and efficiently under duress of deadlines. One that can also pivot ideation on request under extreme time-constraints [before & after regular business hours]. Strategic direction can quickly change, and is often subjected to market conditions, and global/current events. 

PERSISTENCE/STAYING POWER

As a result, the Retail Copywriter must possess staying power: the ability to keep digging in the well for ideas and solutions to any ever-changing directions. The Retail Writer must have the fortitude to remain committed to the project for the long haul...to endure not only unexpected direction changes, but multiple expected “tweaks & revisions” from the multiple layers of internal agency & client reviews.  

ADAPTABILITY

No doubt, being skilled in adapting to the situation at hand, is needed, almost as much as work that can be shared with clients. For automotive retail copywriting is not just about the big idea. It’s also about the ability to create desire through the description and portrayal of features & benefits. And it’s most certainly often about creating a sense of urgency and a call to action.  

Few, if any copywriting positions call for this disparate and unique combination of writing skills, in addition to subtleties of tone needed on different types of assignments: New Product Launches, Regional or National Sales Events, Disaster Relief, Community Support, Regional-Centric Product Campaigns, or Multi-Cultural Campaigns.  

MULTI-TASKER

Indeed, these multiple writing skills are held to a premium, because they are relied upon and leveraged day-in, and day-out. For the Retail Copywriter must also be skilled in multi-tasking several assignments at once, and often, with pressing & overlapping deadlines (each with their own unique requirements). Deadline management skills are as much needed day-to-day, as the ability to deliver useful ideas.  

Clearly, the Retail Copywriter must skillfully assimilate as much information through briefs & requests. Drilling down to key points and key facts for big idea nuggets, is a skill every Retail Automotive Copywriter must possess.  

FOCUS & CLARITY OF PURPOSE

Similarly, information needed may be incomplete, incomprehensible, or both. Knowing what information you need, is just as important a skill as knowing what information you don’t need. Clarity of purpose & intent breeds efficiency…most useful in the Retail Creative Team where creativity is on demand and always under duress of deadlines.   

Regarding information, it is important to note that useful information can make the difference between an idea that captures the imagination, creates desire and motivates action...and an idea that fails in one or all of those end-goals.

ARTICULATE & SUCCINCT

Sharing ideas is an everyday part of the job. The ability to succinctly articulate the how-what-why of an idea is a skill and quality that every Retail Copywriter should possess. Whether conveying ideas to your Art Director, Manager, Agency Colleagues or even Clients, the Retail Writer’s ability to sell the work is just as important as the ability of the actual idea itself to sell the consumer. And given the existence of multi-layered approval gauntlets [internal & client], the ability to be clear, concise, and articulate in conveying ideas is both useful and appreciated.  

RETAIL COPYWRITER SKILLSETS

• Quick-to-Concept & Script 
• Ideator
• Perform under Deadline  
• Organized
• Buttoned-Up   
• Information Assimilator
• Multi-Tasker 
• Articulate & Succinct
• Concepting to budget
• Persistence & Staying Power
• Adaptability
• Purpose & Focus
• Work-Smart
• Articulate & Succinct 
• Cut through Clutter
• Brand, product and legal guideline compliance  

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations and Visual Manager is a member of the store leadership team who deals with ALO’s operational and visual strategy in the store. This individual is passionate about inventory management, labor planning and scheduling, and visual execution – all with a lens on driving an efficient and effective store operation. This role’s north star is pointed at ensuring that the store is customer-ready at all times. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations & Visual Leader 

• Oversee and support execution of key operational and visual processes 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support sell-through management by ensuring accuracy of inventory counts and coordinates labor hours to efficiently receive product deliveries
• Supports a safe work environment and efficient operation  

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Operations and Visual team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching, development of talent, and elevating KPI or results driven communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General/Store Manager 

Flow Experience Leader 

• Oversees the execution of Flow experience deliverables while protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support organizational goals and to achieve inventory and sales floor KPI’s
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Operations & Visual Manager Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Aligns with and embodies ALO’s Guiding Principles
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Operations & Visual Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-4

#li-onsite

OVERVIEW

The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-4

#li-onsite

OBJECTIVE

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader 

• Develop and execute the store’s retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
• Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
• Oversee and support execution of key operational and visual guidelines  
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation  
• Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals 
• Is an ALO ambassador and creates a culture that aligns with our mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Manager Qualifications 

• 5+ years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Highly Motivated by driving business in a fast-paced, innovative environment
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles
• Business owner mindset with an entrepreneurial spirit  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

 Store Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).   

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-4

#li-onsite

job purpose: The Master Data Analyst is responsible for maintaining the accuracy, consistency, and governance of master data across enterprise systems. This role partners with cross-functional teams to enforce data standards, resolve data issues, and support system and process improvements. The Master Data Analyst ensures high data quality to enable reliable decision-making across the organization.

responsibilities:

• Create and maintain master data assigned across various systems (NetSuite and Dynamics 365)
  • Master data examples include vendors, customers, items, spare parts, purchase prices, finished goods pricing, standard costs, bill of materials, and projects
• Responsible for documenting and maintaining efficient master data processes, including system uploads, master data forms, process maps, and SOP’s
• Ensure adherence to defined governance standards
• Conduct master data reviews for completeness, consistency, and relevance
• Reconcile data across systems and resolve discrepancies
• Collaborate with cross-functional stakeholders, to ensure scalable, efficient processes

skills/qualifications required: 

• B.S. in Information Technology, Computer Science, Information Systems, Accounting, or related field, or 1–2 years of hands‑on experience in accounting, IT, or manufacturing support
• Familiarity with Microsoft Dynamics 365 preferred
• Strong analytical, systems, and communication skills
• Strong attention to detail and organizational skills
• Ability to work in a fast-paced entrepreneurial environment
• Highly curious and tolerant of ambiguity
• Proficient in Microsoft products, database software and other applicable accounting and financial software and systems

how fairlife nourishes you:

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work.

• Comprehensive medical, dental, and vision coverage, effective day one!
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.

position location: Chicago, IL (Preferred), Goodyear, AZ or Coopersville, MI

reports to: Manager, Data Governance & Controls

travel requirements: <10%

exempt/nonexempt: Exempt

job purpose: The Safety, Health & Environmental Site Manager will be a key part of the Site Leadership Team within the Coopersville, MI fairlife, LLC production facility. The primary objective of the role is to protect and enhance the safety of our employees and our site environmental sustainability through prevention, fostering a culture of caring where safety, health and environment are ingrained as a core value, achieving world-class performance in support of a highly efficient, low-cost operations via a Zero incident mindset.  The position ensures compliance of all EHS aspects of the Coopersville site and sets local EHS strategies for overall success in alignment with corporate policy and common practices. 

responsibilities: 

• Oversee and administer the fairlife safety, environmental and health systems for the Coopersville facility, provide expert guidance and consultation to management, and own compliance with all Federal, State, and local EHS laws and regulations, including Coca-Cola KORE requirements and all applicable reporting submissions 

• Design and implement the fairlife safety, environmental and health training programs, services, strategies, and initiatives that are responsive to the needs of the company’s facilities and guarantee close integration with overall company policy; monitor program efficiency, develop reporting procedures and other methods to measure success. Revise processes and procedures as necessary to improve program effectiveness and support a zero-incident objective 

• Develop and maintain written departmental procedures to guide management in the application of established safety, health & environmental processes and documentation with short- and long-range goals/ objectives. Effect changes as required for improvement 

• Perform training needs analyses and initiate, develop, and/or coordinate the implementation of specific training and development programs for management, staff, and operators. Conduct new employee orientation and associated activities for safety, health and environmental systems. Examples include First Aid/CPR/AED, Spill Containment & Reporting, etc. 

• Track and perform required OSHA training annually; experience in participating in VPP (Voluntary Protection Program) is desired 

• Maintain frequent presence on manufacturing plant floor to conduct regular safety, health and environmental audits and coaching throughout the plant, to include evaluation of job requirements and ergonomics 

• Design and implement waste reduction, recycling programs and spill containment with a monthly (minimum) reporting of plant performance 

• Plan, coordinate, and supervise the execution of capital and expense projects related to environmental health & safety programs 

• Manage and develop the site EHS team through active support, coaching and feedback with the goal of developing talent that can move on to more challenging positions. Develop and maintain effective EHS communication processes to promote EHS awareness regarding performance trends and key concepts/initiatives 

• Ensure investigation of all EHS related incidents fully drives to root cause and identifies actions to prevent recurrence.  Ensure all actions to prevent recurrence are effectively implemented. Ensure effective injury case management process is fully implemented, well understood and functioning as desired 

skills/qualifications required: 

• Bachelor of Science Degree in Safety, Health & Environmental, related field or at least 5 + years of experience that is directly related to the duties and responsibilities specified for an Environmental Health and Safety professional in an industrial/manufacturing setting 

• Professional certifications in EHS related fields are considered beneficial and may include CSP,CIH, NEBOSH, CEM, etc. 

• Skilled in organizing resources, establishing priorities, and meeting critical deadlines with the ability to maintain confidentiality of records and information while making administrative and procedural decisions and judgments with this information 

• Analyze and assess training and development needs, with the ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments 

• Excellent oral and written communication skills, with the ability to develop and deliver presentations with a strong return on investment mindset for all EHS initiatives 

• Skilled in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures 

• Knowledge and understanding of federal and state environmental laws, regulations, procedures, and standards 

working conditions and physical requirements: 

• 12 hours sitting/standing/walking 

• Ability to lift up to 35 lbs. 

• Reaching/bending/ kneeling requirements occasionally (1% - 33% of the time) 

• Exposure to hazards (machinery, confined spaces, etc.) frequently (34% - 66% of the time) 

• Specific atmospheric conditions: wet and/ or humid, temperature changes, noise, fumes/ odors, dirt/ dust and gases 

• Any other physical requirements: climbing stairs, driving occasionally 

food safety requirements:  

• Notify supervision of any repairs or adjustments that are required that may affect product quality or food safety 

• Understand, observe, and comply with the handling and usage of the color-coded container policy while in the Production Areas 

• Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company 

• Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system 

• Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system 

• Control further processing or delivery of nonconforming product in terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected 

• In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required 

how fairlife nourishes you: 

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work. 

• Comprehensive medical, dental, and vision coverage, effective day one! 

• Supplemental health plans (hospital indemnity, accident, and critical illness insurance) 

• Paid Time Off to recharge and support work-life balance 

• Paid parental leave & adoption assistance (up to $10,000) 

• Parental support & family care benefits, including childcare resources and lactation support 

• 401(k) to support retirement planning with up to 9% in employer match 

• Wellness reimbursement (up to $500 for qualified wellbeing expenses) 

• Employee Assistance Program (EAP) for emotional wellbeing and work-life support 

• Company-paid life insurance and short-term disability 

• Employer HSA funding (for HDHP participants) 

• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month) 

• Learning & development programs to unlock your full potential 

• Rewards & recognition, matching gifts, free product, and Business Resource Groups 

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day. 

position location: Coopersville, MI 

reports to: East Regional, Senior Safety, Health & Environmental Manager 

travel requirements: 5-10% annually, with increased travel expected during training/onboarding period 

exempt/nonexempt: exempt 

job purpose:

The Sr. Project Manager has accountability for owning elements of the design, timeline, scope, budget, and vendor management for large, complex, or multi-location capital projects involving warehouse automation, packaging line installation, and capacity expansions. This role will ensure commercialization projects create efficiency, deliver capacity, and drive operational savings. Accountabilities include design, building construction modifications, installation, commissioning, validation, and optimization post go-live.

responsibilities: 

• Execute program-level strategies, schedules, and capital requirements for warehouse and packaging capital projects.
• Own critical elements of the capital project process for warehousing and packaging, including design reviews, timeline control, budget management, and stakeholder communications.
• Manage key warehousing and packaging equipment vendors to ensure adherence to contracts, effective collaboration with other workstreams, cost control, and quality of equipment / installation.
• Participate in equipment design reviews, factory acceptance testing, punch list creation, and close out
• Partner with other functions such as Operations, Quality, Safety, and Supply Chain to pilot and transition ownership of capital projects.
• Build mathematical models to support business cases, which drive decision making around sizing, throughput, financing, and future expansions.
• Support for the integration of PLCs, HMIs, process controls, labeling, and scanning hardware
• Support other project needs as required, including steering committee presentation development, local community outreach events (e.g., site tours, presentations, and information requests)
• Lead the design of key plant fit-out items, including visual displays, signage, PPE stations, 5S areas, and safety barriers.

skills/qualifications required: 

• Bachelor of Science in Engineering with 10+ years of experience packaging machinery, mechanical systems design, or high‑speed manufacturing environments
• Knowledge of aseptic and sanitary design standards with PMO and Dairy experience a plus
• Experience with utilities when required for project design execution
• Exceptional project management capabilities with strong cost management and forecasting knowledge.
• Knowledge of installation and construction standards.
• Recognized as a leader of people, particularly in non-reporting relationships
• Ability to manage extreme complexity and multiple workstreams

working conditions and physical requirements:

• Sitting/Standing/Walking: Stands, walks, and sits during completion of job responsibilities.
• Lifting/Carrying: Occasional lifting requirements as job demands. Must be able to lift a minimum of 50 lbs. on an occasional basis.
• Ability to work in a fast-paced high demand production facilities and the ability to be able to perform those duties.

food safety requirements:

• Notify supervision of any repairs or adjustments that are required that may affect product quality or food safety.

• Understand, observe, and comply with the handling and usage of the color-coded container policy while in the Production Areas.
• Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company.
• Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system.
• Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system.
• Control further processing or delivery of nonconforming product in terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected.
• In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required.

how fairlife nourishes you:

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work.

• Comprehensive medical, dental, and vision coverage, effective day one!
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.

position location: Coopersville, MI

reports to: Director of Engineering, Packaging and Warehouse

travel requirements: up to 50%

exempt/nonexempt: exempt

job purpose:   

The Sr. Project Operations Manager leads all plant-side operational readiness, startup, and commissioning activities for an expansion, serving as the bridge between project execution and steady-state operation to ensure a safe, compliant and high-performing transition.  

responsibilities:  

• Lead plant-side operational readiness and startup for a major expansion by building and directing a cross functional team responsible for all activities required to successfully commission and transition new lines to steady state plant ownership. 

• Serve as the primary liaison between the project organization and plant leadership, ensuring plant operational needs, risks, and insights are fully represented in project planning, design decisions, and execution. 

• Own change management and communication to the plant, clearly translating project decisions, design changes, and operational impacts to plant teams while intentionally managing plant involvement in project forums to avoid disruption and overload. Engage plant leaders in critical discussions as needed to inform decisions and ensure readiness. 

• Oversight of hiring, training, and SOP development aligned with the project timeline and production ramp up to ensure a successful handoff to the plant team. 

• Ensure asset, maintenance, and material readiness by establishing reliable maintenance programs for all new equipment and systems, including, critical spare parts identification and inventory, preventive maintenance strategies and schedules. 

• Coordinate and execute all plant infrastructure tie-ins, including utilities, access points, traffic patterns, and facility interfaces, ensuring activities are properly planned, communicated, and executed with minimal impact to existing operations. 

• Ensure quality, safety, and environmental readiness by coordinating QA requirements including sanitary design reviews, validation activities, and QA equipment readiness. 

• Ensuring all safety programs, environmental policies, permits, and regulatory considerations are incorporated into project planning and startup and applying existing plant safety and food safety standards to all new equipment and processes. 

• Incorporate lessons learned and best practices from existing fairlife operations and prior expansions into design and execution, including participating in equipment FATs and benchmarking visits to other fairlife plants to validate design, readiness, and operational standards. 

• Develop, align, and communicate startup and ramp up curves that meet business, quality, and service requirements.  Actively manage early life performance. 

• Drive and measure startup success using defined KPIs, including EHS, product quality and regulatory compliance, employee engagement and morale throughout the change, production ramp up performance, and long-term equipment reliability during the first 2–3 years of operation. 

skills/qualifications required:  

• Minimum of 10 years of progressive manufacturing or plant leadership experience, including direct involvement in major capital projects, startups, or commissioning. 

• Experience in dairy, brewing, food, or pharmaceutical manufacturing; aseptic processing experience strongly preferred. 

• Strong leadership capability with a track record of building trust, influencing cross functional teams, and delivering results. 

• Ability to lead through ambiguity Demonstrated ability to identify and mitigate food safety risks associated with temperature sensitive raw materials such as milk. 

• Demonstrated ability to analyze and reengineer operations and processes, develop policies, and design and implement effective strategies and procedures. 

• Strong communication skills, both verbal and written, with the ability to engage stakeholders at all levels. 

• Experience working with local, state, and federal regulatory agencies. 

• Knowledge of budgeting, cost estimation, and fiscal management related to capital projects. 

food safety requirements: 

• Notify supervision of any repairs or adjustments that are required that may affect product quality or food safety. 

• Understand, observe, and comply with the handling and usage of the color-coded container policy while in the Production Areas. 

• Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company. 

• Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system. 

• Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system. 

• Control further processing or delivery of nonconforming product in terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected. 

• In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required. 

how fairlife nourishes you: 

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work. 

• Comprehensive medical, dental, and vision coverage, effective day one! 

• Supplemental health plans (hospital indemnity, accident, and critical illness insurance) 

• Paid Time Off to recharge and support work-life balance 

• Paid parental leave & adoption assistance (up to $10,000) 

• Parental support & family care benefits, including childcare resources and lactation support 

• 401(k) to support retirement planning with up to 9% in employer match 

• Wellness reimbursement (up to $500 for qualified wellbeing expenses) 

• Employee Assistance Program (EAP) for emotional wellbeing and work-life support 

• Company-paid life insurance and short-term disability 

• Employer HSA funding (for HDHP participants) 

• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month) 

• Learning & development programs to unlock your full potential 

• Rewards & recognition, matching gifts, free product, and Business Resource Groups 

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day. 

position location: Coopersville, MI 

reports to: Plant Director, Coopersville 

travel requirements: up to 25% 

exempt/nonexempt: exempt

job purpose:

The Sr. Quality Systems Manager is responsible for the development and implementation of the fairlife integrated management systems.  Developing the ISO certification program and maintaining Global Food Safety Initiative (GFSI) certification program for all manufacturing sites as well as coordination of certification audits. QSM will function as enterprise quality and food safety representative to ensure compliance within existing programs and proper execution of plant expansion, new equipment installation/upgrade, and new process implementation in accordance with food safety corporate standards, HACCP/FSMA principles, and all federal, state and local regulations in support of creating and maintaining a positive food safety and quality manufacturing culture and environment.

QSM will deliver audit competencies to ensure the system and sites are operating as designed and performance is monitored. Develop and implement strategies and programs to mitigate food safety risks across the fairlife network; this includes ensuring that customer requirements and regulatory changes are appropriately reflected in these programs to strengthen compliance.

responsibilities:

• Integrated Management Systems (IMS): Lead the development, standardization, and integration of approved Quality and Food Safety Management Systems across all fairlife™ manufacturing and future operation sites to protect the brand and drive continuous improvement, including enterprise GFSI implementation and sustainment.
• Quality Governance & Document Control: Own enterprise quality governance and the QMS Document Control Program, ensuring standardization of controlled documents, authoring and updating policies, and managing archival of obsolete or redundant documentation.
• Certification Leadership: Serve as primary liaison with certification bodies and lead the attainment and maintenance of required certifications, including GFSI, ISO, Kosher, and Halal, aligned with business and quality strategy.
• Audit & Management Review Programs: Provide strategic leadership for enterprise audit programs, including development, standardization, scheduling, and integration of internal audits and management reviews to ensure compliance, change management, and performance improvement.
• Corrective & Preventive Actions (CAPA): Lead quality escalation and continuous improvement activities, including deviation management, root cause analysis, corrective and preventive action implementation, and certification‑related CAPA closure and effectiveness verification.
• Risk Management: Proactively assess quality and supply chain risks, identify potential disruptions or compliance gaps, and develop mitigation strategies to safeguard product integrity and business continuity.
• Training & Competency: Establish competency requirements and provide training and technical support to ensure consistent execution of quality systems, standards, and food safety programs across all sites.
• Safety & Sustainability: Support and advance organizational commitments to safety, regulatory compliance, and sustainable practices, contributing to long‑term operational excellence and environmental stewardship.

skills/qualifications required:

• Bachelor of Science Degree in Food Science, Microbiology or closely related field required
• At least 8 years of experience in food manufacturing and quality assurance
• Certified or actively working to achieve certification in: HACCP, PCQI, Lead Auditor, and Better Process Control School
• Strong working knowledge of Quality Assurance and Food Safety principles
• Previous experience in developing policy standards and implementing HACCP, GFSI (FSSC 22000) and Integrated Management Systems (ISO) in support of plant certifications including Kosher, & Halal as required.
• Strong auditing/assessment/analytical skills
• Ability to gain understanding and assess compliance with KORE (Coca-Cola Requirements)
• Ability to interact effectively with third party and internal auditors
• Ability to influence management & enable the activities of employee teams
• Excellent oral and written communication skills
• Strong computer and document management skills

working conditions and physical requirements:

• 40-45 hours as needed
• Ability to lift up to 50 pounds

food safety requirements:

• Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company.
• Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system.
• Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system.
• In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required.

how fairlife nourishes you:

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work.

• Comprehensive medical, dental, and vision coverage, effective day one!
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.

position location: Goodyear, AZ, Webster, NY, Coopersville, MI, Chicago, IL

reports to: Quality Systems Director

travel requirements: 30-40%

exempt/nonexempt: exempt

shift schedule: This is a night shift position, with hours from 6:00 PM to 6:00 AM. The role follows a rotating 2-2-3 schedule: two days on, two days off, three days on, followed by two days off, two days on, and three days off. Team members will work every other weekend, including Friday, Saturday, and Sunday. 

job purpose:

Responsible for the full goods Put Away of all products off of the palletizers and supplies for finished goods. Assists with other Warehouse operational activities, as time allows, such as receiving of raw materials, loading dunnage trailers, Case Pick, Finished Goods Load out, inventory cycle counting, chemical receiving and miscellaneous other duties.

responsibilities:

• Reports to and follows the direction of the Warehouse Manager and Production Supervisors.
• Ability to safely operate a variety of forklifts.
• Put Away all product palletized from the palletizers in the proper location in a neat and orderly fashion.
• Maintain proper First In and First Out rotation of the products, inventory of supplies, and of assigned items.
• See that all Finished Goods orders are properly shipped, all necessary paperwork is properly filled out and computer documentation has been registered.
• Check incoming full goods orders and determine if there is enough inventory to cover the orders. If not, consult with management and determine what action should be taken.
• See that all case pick orders are properly, accurately picked and shipped, all necessary paperwork is properly and accurately filled out and computer documentation has been registered.
• Check incoming dry and raw material orders and determine inventory placement of the materials in their proper locations. If no space is available, consult with management and determine what action should be taken.
• Assure that the warehouse stays clean and orderly at all times. Routinely follows the Master Sanitation Schedule (MSS) to ensure this cleaning is complete. 
• Ensure all supplies and inventory items remain 18” from the walls.
• Ensure the warehouse remains Audit Ready at all times.
• Conduct monthly and yearly inventories.
• Assisting the palletizer operator with loading pallets to ensure consistent, non interrupted operation of the palletizer.
• Keep management personnel up to date on warehouse operations through verbal and written communications.
• Confirm product quality with Quality Assurance Department prior to shipping if product is being expedited and has not passed the release protocol.
• Assure that all products meet customer requirements.
• Inspects all trailers prior to loading. Trailers must be clean and free of any foreign debris. Do not load any damaged products or damaged trailers.
• Ensure all dock locks are engaged onto the trailer ICC bars and / or the wheels are chocked.
• Keep the entire warehouse and receiving area clear of debris and clean.
• Responsible for removal of manufacturing refuse material from the production floor.
• Aid in the training of new personnel.
• Follow all safety, working, and Good Manufacturing Practices (GMP) rules.
• Perform other duties as assigned by management.

skills/qualifications required:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must work in a safe, efficient manner and follow all safety procedures including the use of safety equipment.
• Must have the ability to troubleshoot small problems, and be able to discern when issues may require input from levels of authority within the corporation.
• Must be willing to ask for assistance when the process is unclear.

A High School diploma or General Education Degree (GED) is required.

• Proficiency in English: Comfortable with both written and verbal communication, including reading and writing.
• Basic computational skills required. Simple math and reasoning required.
• Must be able to operate the equipment effectively after the appropriate break-in period.

Must possess or be able to obtain an Industrial Truck Operator License.

working conditions and physical requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sitting/Standing/Walking/Lifting/Carrying: The Warehouse Operator stands throughout their shift and sits approximately one quarter of their shift while operating an industrial truck. The warehouse operator walks on uneven concrete and tile surfaces. The Warehouse Operator lifts up to 60 pounds on a frequent basis and 80 pounds on occasional basis. Two or more employees complete lifts of greater than 80 pounds.

Pushing/Pulling/Bending/Stooping: The Warehouse Operator occasionally pushes/pulls filled bags when re-stacking a pallet. The Warehouse Operator pushes/pulls while using brooms and dust mops during cleanup duties.  The Warehouse Operator bends and stoops occasionally throughout the workday for varying lengths of time.

Squatting/Kneeling/Crawling/Twisting/Turning: The Warehouse Operator may squat to pick up product from the floor, or during various cleanup duties. Occasional slight twisting and turning at the waist when sampling powder, or when re-stacking pallets. 

Climbing/Balancing/Reaching: Warehouse Operator steps on and off the industrial truck. The Warehouse Operator reaches below and/or above shoulder level when removing or adding bags to a pallet.

Grasping/Manipulation: Frequent use of the hands and fingers is required.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Employees will be subject to ambient temperatures.

food safety requirements:

• Notify supervision of any repairs or adjustments that are required that may affect product quality or food safety.
• Understand, observe, and comply with the handling and usage of the color-coded container policy while in the Production Areas.
• Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company.
• Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system.
• Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system.
• Control further processing or delivery of nonconforming product in terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected.
• In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required.

how fairlife nourishes you: 

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and well-being resources designed to support you physically, emotionally, socially, and financially, both in and out of work. 

• Comprehensive medical, dental, and vision coverage, effective day one! 
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance) 
• Paid Time Off to recharge and support work-life balance 
• Paid parental leave & adoption assistance (up to $10,000) 
• Parental support & family care benefits, including childcare resources and lactation support 
• 401(k) to support retirement planning with up to 9% in employer match 
• Wellness reimbursement (up to $500 for qualified wellbeing expenses) 
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support 
• Company-paid life insurance and short-term disability 
• Employer HSA funding (for HDHP participants) 
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month) 
• Learning & development programs to unlock your full potential 
• Rewards & recognition, matching gifts, free product, and Business Resource Groups 

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day. 

position location: Coopersville, MI

reports to: Warehouse Supervisor

travel requirements: Minimal-None

exempt/nonexempt: non-exempt

This position is eligible for bonus.

job purpose: The Continuous Improvement (CI) Engineer reports to the CI Manager and plays a critical role in supporting and implementing CI initiatives to improve production performance, reduce waste, lower costs, while also enhancing safety and quality process across the dairy bottling manufacturing facility. Leveraging their experience in the beverage manufacturing environment while fostering a collaborative working culture with the other CI members and departments will be crucial to success. 

This role is a hands-on, floor-focused contributor who supports operational excellence efforts through direct engagement with manufacturing teams and processes. 

responsibilities:  

• Implement Lean tools and processes across the organization in support of the Operational Excellence framework including Visual Daily Management, 6S, Leader Standard Work, Kaizen, Root Cause Analysis, Process Mapping, etc. 

• Develop and drive key actions on the Op-Ex Lean roadmap for the site, supporting site objectives and CI priorities. 

• Drive cultural change through on-going teaching and coaching across all levels of the organization on the use of lean tools and principles to drive continuous improvement. 

• Lead complex problem-solving efforts across the organization. 

• Coach and support problem solving using a wide range of tools including Just-Do-IT, A3, Kaizen, Pareto, DMAIC, 8D, etc. 

• Lead the deployment and maintenance of key standard work initiatives including Centerlines (CL), Clean-Inspect-Lubricate (CIL), Preventative Maintenance (PM), etc. 

• Analyze manufacturing processes to identify improvement opportunities related to waste reduction, efficiency, quality, and safety using tools such as Value Stream Mapping (VSM), time studies, and basic line balancing. 

• Support improvements in key manufacturing performance indicators such as OEE, throughput, yield, and downtime reduction. 

• Support CI projects from problem identification through implementation and sustainment, including action tracking and follow-up. 

• Assist in developing and documenting standard work and best practices to ensure improvements are sustained over time. 

• Collect and analyze operational data to support KPI tracking and performance reviews. 

• Collaborate with Operations, Quality, Engineering, Maintenance, Supply Chain, and EHS to support effective implementation of improvement actions. 

skills/qualifications required:  

• Bachelor’s degree in engineering, Operations Management, or another technical field.  

• 2–5 years of experience in a manufacturing or operations environment with exposure to continuous improvement activities. 

• Extensive experience with Lean tools and principles including:  Visual Daily Management, 6S, Leader Standard Work, Kaizen, Root Cause Analysis, Process Mapping, etc. 

• Strong problem-solving experience using a variety of tools to identify root causes and develop corrective and preventative actions. 

• Strong analytical and team-based problem-solving skills. Experience in data analysis for driving improvements.   

• Capable of leading and developing Lean / Continuous Improvement processes. 

• Ability to coach, mentor, and/or train across all levels of the organization. 

• Goal-oriented and self-driven with high levels of personal accountability and discipline for team, company, and personal growth.   

• Experience with various methods of managing and tracking improvement projects with cross-functional teams.  

• Ability to handle ambiguity and work in a fast-paced, entrepreneurial environment. 

• Comprehensive medical, dental, and vision coverage
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

position location: 100% On-Site based in Coopersville, MI (No Remote or Hybrid Option) 

reports to: Continuous Improvement Manager 

travel requirements: 0-10%  

exempt/nonexempt: Exempt 

job purpose:

Manager, Operational Excellence Analytics will play a pivotal role in manufacturing operations to advance fairlife’s data driven culture. This role will partner with Operations, Decision Intelligence teams, and the Enterprise Applications team to drive the development, delivery, and adoption of scalable analytics and enterprise solutions across each of the Manufacturing facilities. The Manager will oversee a team of Operations focused analytics professionals responsible for driving a data-driven culture through strategic leadership, technical expertise, and stakeholder engagement. The Manager will collaborate with the Decision Intelligence (DI) and Enterprise Application teams to ensure strategic alignment and drive business improvements within Operations.

responsibilities: 

· Lead the design, development, and deployment of analytics solutions across Operations within fairlife.

· Collaborate with the Decision Intelligence (DI) and Enterprise Application teams to ensure strategic alignment and execution of key projects within Operations.

· Manage and mentor a team of data analysts across each manufacturing location, fostering growth and technical excellence.

· Partner with business leaders to identify opportunities for data-driven decision-making and prioritize analytics initiatives.

· Oversee the creation and maintenance of dashboards, reports, and visualizations that support strategic and operational goals.

· Ensure data integrity, performance optimization, and adherence to reporting standards.

· Partner with Operations teams and the Decision Intelligence teams to develop and deliver an analytics strategy that aligns with broader organizational objectives within the Decision Intelligence framework.

· Drive adoption of analytics tools and platforms, including Power BI, Azure, and Microsoft Fabric.

· Promote a culture of continuous improvement, innovation, and customer service within the data systems and analytics team

skills/qualifications required: 

· 5–8+ years of experience in analytics, data science, or business intelligence, including team leadership.

· Proven ability to translate business needs into scalable technical solutions.

· Strong proficiency in SQL, DAX, and data visualization tools such as Power BI.

· Demonstrated success in creating, publishing, and managing data-driven reports and dashboards.

· Excellent communication and stakeholder management skills.

· Highly detail-oriented, with a strong commitment to data accuracy and quality.

· Self-starter with a growth mindset and a passion for data.

· Comfortable working in ambiguous, fast-paced, and entrepreneurial environments.

· Experience in or supporting manufacturing environments is a plus.

· Bachelor’s degree in analytics, data science, computer science, or a related field.

· Proficiency in English: Comfortable with both written and verbal communication, including reading and writing.

food safety requirements:

· Notify supervision of any repairs or adjustments that are required that may affect product quality or food safety.

· Understand, observe, and comply with the handling and usage of the color-coded container policy while in the Production Areas.

· Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company.

· Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system.

· Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system.

· Control further processing or delivery of nonconforming product in terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected.

· In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required.

• Comprehensive medical, dental, and vision coverage
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

position location: Coopersville, MI; Goodyear, AZ; or Webster, NY

reports to: Senior Director, Operational Excellence

travel requirements: 25%

exempt/nonexempt: exempt

job purpose: The Senior Manager, Safety and Compliance, Capital Projects will be a key part of the fairlife Corporate EHS Team working directly within our Capital Projects team. The primary objective of this role is to protect the health and well-being of all personnel on our project jobsites by ensuring strict compliance with EHS regulations. They will act as a vital bridge between project management and field crews to foster a culture of accountability and proactive risk prevention, fostering a culture of caring where safety, health and environment are ingrained as a core value, achieving world-class performance in support of highly efficient, low-cost operations via a Zero incident mindset.  In addition, they’ll act as a Safety SME, they will provide deep, specialized knowledge to guide strategy, influence policy, and solve complex hazard challenges for our organization in alignment with our corporate policies and common practices. 

responsibilities: 

• Develop and implement site-specific safety plans, emergency protocols, and hazard mitigation strategies before and during all project phases. Review the plan regularly with the General Contractors (GCs) and Project team for any necessary updates 

• Ensure compliance with all Federal, State, and local EHS laws and regulations, including Coca-Cola KORE requirements and all applicable reporting submissions. Maintain up‑to‑date knowledge of regulatory changes and communicate impacts to project leadership 

• Provide safety‑by‑design guidance during engineering and pre‑construction phases, advising leadership and design teams on risk‑reduction strategies, code requirements, and safe constructability considerations 

• Partner with GCs to develop effective contractor safety orientations, recurring "toolbox talks," and specialized training on equipment operation and personal protective equipment (PPE). Revise processes and procedures as necessary to improve program effectiveness and support a zero-incident objective 

• Lead investigations of injuries, environmental events, property damage, and near‑miss incidents using structured root‑cause analysis. Develop and track corrective actions to prevent recurrence and share lessons learned across teams 

• In partnership with FCs, maintain a strong field presence by conducting site walk‑throughs to monitor work practices, housekeeping, and evolving hazards. Provide coaching, mentoring, and real‑time feedback to reinforce safe behaviors and support a proactive safety culture 

• Partner with project managers and subcontractors to align safety goals with production schedules and budgets, ensuring safety considerations are embedded in operational decisions 

• Lead internal and external audits for inspections of tools, machinery, and working conditions to identify and address deficiencies and ensure adherence to federal, state and local standards 

• Act as the "go-to" person for interpreting complex regulations (e.g., OSHA, NFPA, ISO 45001) and resolving technical safety issues by providing technical guidance and support across the enterprise 

• Lead advanced risk assessments, hazard analyses, and root cause investigations for high-consequence incidents (e.g. FMEA, PHA, HAZOP, Fault Tree Analysis) throughout all phases of a project, ensuring implementation of mitigation measures 

• Develop, write, review, and approve technical safety procedures such as Lockout/Tagout (LOTO), electrical safety, confined space entry, hot work, and process hazard controls, ensuring procedures and protocols are tailored to specific conditions through the project/site 

skills/qualifications required: 

• Bachelor of Science Degree in Occupational Health and Safety, Construction Management, Engineering, related field or at least 7 - 10 years of experience that is directly related to the duties and responsibilities specified for a Construction Safety professional/ Safety SME in an industrial/manufacturing setting 

• Professional certifications in EHS-related fields are considered beneficial and may include Construction Health and Safety Technician (CHST), Certified Safety Professional (CSP), Certified Industrial Hygienist (CIH), OSHA 30-Hr Construction Safety Certification, NFPA 70E Certified Electrical Safety Compliance Professional (CESCP), National Examination Board in Occupational Safety and Health (NEBOSH) 

• Skilled in organizing resources, establishing priorities, and meeting critical deadlines with the ability to maintain confidentiality of records and information while making administrative and procedural decisions and judgments with this information 

• Ability to translate highly technical safety data into actionable insights for both executives and floor-level staff while also identifying and mitigating obscure and high-hazard risks 

• Excellent oral and written communication skills, with the ability to develop and deliver presentations with a strong return on investment mindset for all EHS initiatives 

• Skilled in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures 

• Knowledge and understanding of federal and state environmental laws, regulations, procedures, and standards 

working conditions and physical requirements: 

• 12 hours sitting/standing/walking 

• Ability to lift up to 35 lbs. 

• Reaching/bending/ kneeling requirements occasionally (1% - 33% of the time) 

• Exposure to hazards (machinery, confined spaces, etc.) frequently (34% - 66% of the time) 

• Specific atmospheric conditions: wet and/ or humid, temperature changes, noise, fumes/ odors, dirt/ dust and gases 

• Any other physical requirements: climbing stairs, driving occasionally 

food safety requirements:  

• Notify supervision of any repairs or adjustments that are required that may affect product quality or food safety 

• Understand, observe, and comply with the handling and usage of the color-coded container policy while in the Production Areas 

• Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company 

• Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system 

• Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system 

• Control further processing or delivery of nonconforming products in terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected 

• In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required 

how fairlife nourishes you: 

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work. 

• Comprehensive medical, dental, and vision coverage, effective day one! 

• Supplemental health plans (hospital indemnity, accident, and critical illness insurance) 

• Paid Time Off to recharge and support work-life balance 

• Paid parental leave & adoption assistance (up to $10,000) 

• Parental support & family care benefits, including childcare resources and lactation support 

• 401(k) to support retirement planning with up to 9% in employer match 

• Wellness reimbursement (up to $500 for qualified wellbeing expenses) 

• Employee Assistance Program (EAP) for emotional wellbeing and work-life support 

• Company-paid life insurance and short-term disability 

• Employer HSA funding (for HDHP participants) 

• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month) 

• Learning & development programs to unlock your full potential 

• Rewards & recognition, matching gifts, free product, and Business Resource Groups 

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day. 

position location: Coopersville, MI 

reports to: Sr. Director, Safety 

travel requirements: 25% - 50% annually, based on the project pipeline to support for the year 

exempt/nonexempt: exempt 

job purpose:

Serve as key project leader for the Coopersville brownfield expansion project as part of the Engineering Large Capital Projects team to lead design through implementation to ensure system and user readiness for all enterprise applications.

responsibilities:

• Build and maintain integrated enterprise applications implementation plan inclusive of critical path milestones, dependencies, budgets, resources, risks, and leadership needed to deliver clearly identified plan for all in scope production-critical applications
• Develop a thorough understanding of all production and supporting processes enabled by in-scope systems to ensure design meets operational requirements and is optimized with end users in mind, assist in troubleshooting, and communicate technical concept to the business
• Lead technical and business SMEs in gathering all requirements, developing functional design to ensure requirements are met, conducting unit and end-to-end testing, implementing solutions, and supporting hyper care activities
• Create and execute service agreements with external providers to confirm overall project objectives are accounted for contractually and manage vendor relationships to ensure successful service delivery
• Facilitate communication across individual workstreams to harmonize efforts, eliminate siloed design, and facilitate sharing of resources, providing prioritization of activities based on master plan of critical path for Day 1
• Leadership and governance of plan execution, ensuring engagement and stakeholder buy-in across Operations, Engineering, IT, and Finance providing updates and communication on workstream progress and challenges and serving as the escalation point
• Continuous tracking of progress to milestones, ensuring scope is met and mitigating risks and managing issues as they arise and documenting all lessons learned for continuous improvement
• Maintain comprehensive project system process and architecture documentation inclusive of inputs and outputs, communication methods, and manual and automated interventions updating as projects progress
• Accountable for delivery of all in scope systems to ensure they are delivered to scope, on time, and within budget, reporting status internally

skills/qualifications required:

• Bachelor’s degree in business, IT, or engineering
• 7+ years of progressive project management experience delivering systems implementations (large scale ERP implementations preferred), business transformation, IT / OT and supply chain initiatives
• Familiarity with ERP design, end-to-end business process mapping and design, and ISA95 integration best practices; experience with Microsoft Dynamics (D365) preferred
• Overall leadership of augmented teams made up of internal staff, consulting partners and service providers and experience managing stakeholders at an executive level with effective reporting communication skills
• Proficiency in MS Office (Project, Word, Excel, PowerPoint, Visio) and data visualization tools (PowerBI, Tableau, or equivalent)
• Ability to handle ambiguity and work in a fast paced, entrepreneurial environment

working conditions and physical requirements:

• Factory floor as needed
• Off hours support as needed

food safety requirements:

• Notify supervision of any repairs or adjustments that are required that may affect product quality or food safety.
• Understand, observe, and comply with the handling and usage of the color-coded container policy while in the Production Areas.
• Perform all duties necessary to meet Company, Customer and/or Government requirements/standards as prioritized by the Company.
• Ability to initiate action to prevent the occurrence of nonconformities relating to Food Safety and the Quality of the product, processes, quality system, or safety system.
• Identify and record any problems relating to Food Safety and the Quality of the ingredients, processes, quality system, or safety system.
• Control further processing or delivery of nonconforming product in terms of Food Safety and Quality issues until the deficiency or unsatisfactory condition has been corrected.
• In the event of absence, another employee with the same skill level will assume the duties and responsibilities as required.

how fairlife nourishes you: 

At fairlife, we believe in better — and that includes how we support our people. We offer a comprehensive suite of benefits and wellbeing resources designed to support you physically, emotionally, socially, and financially, both in and out of work.

• Comprehensive medical, dental, and vision coverage, effective day one!
• Supplemental health plans (hospital indemnity, accident, and critical illness insurance)
• Paid Time Off to recharge and support work-life balance
• Paid parental leave & adoption assistance (up to $10,000)
• Parental support & family care benefits, including childcare resources and lactation support
• 401(k) to support retirement planning with up to 9% in employer match
• Wellness reimbursement (up to $500 for qualified wellbeing expenses)
• Employee Assistance Program (EAP) for emotional wellbeing and work-life support
• Company-paid life insurance and short-term disability
• Employer HSA funding (for HDHP participants)
• Tuition reimbursement (up to $10,000) and student loan repayment ($200/month)
• Learning & development programs to unlock your full potential
• Rewards & recognition, matching gifts, free product, and Business Resource Groups

fairlife’s nour!sh program is designed to meet you where you are — supporting your individual wellbeing journey while enabling you to do your best work every day.

position location: Coopersville, MI (preferred), Webster, NY, or Chicago, IL

reports to: Engineering Director, Systems & Technology

travel requirements: Dependent on base location (Travel may vary based on project needs across our Webster, NY and Coopersville, MI facilities)

exempt/nonexempt: exempt

Who we are

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Who you are

Metropolis is seeking a high-velocity Regional Manager to lead our Michigan operations. This is a critical leadership role overseeing a diverse portfolio that includes our flagship commercial assets and five essential airport parking and transportation hubs for Michigan State. You will be the bridge between our cutting-edge technology and the real-world operational excellence that defines the "Recognition Economy."

What you'll do

• Lead and scale operations for a complex portfolio, including high-traffic Michigan state airport transportation and commercial assets
• Own the regional P&L; develop regional budgets, reforecast as needed, and drive profitability through both cost management and revenue growth
• Act as the primary executive contact for Michigan state and commercial clients
• Proactively address needs, manage contract compliance, and ensure 100% client retention
• Drive growth by identifying new commercial opportunities in the Michigan market, managing the full sales cycle from lead generation to onboarding
• Ensure all sites meet the "Metropolis Standard"—seamless, tech-enabled, and safe
• Oversee a team of managers, fostering a culture of ownership and high performance

What we're looking for

• 7+ years in high-stakes operations management (Parking, Logistics, Transportation, or Hospitality)
• Ability to align people and purpose to drive measurable results
• Strong financial acumen; ability to translate complex data into actionable operational shifts
• Passion for the intersection of technology and real estate
• Ability to operationalize strategy into performance
• Ability to maintain high levels of client satisfaction while managing high-pressure logistics
• Comfortable with AI-driven operations and computer vision technology
• Must possess a valid state-issued driver's license with a current address and acceptable driving record
• Experience leveraging AI tools to transform static workflows into responsive, high-output processes

While not required, these are a plus

• Bachelor's Degree in Business, Logistics, or a related field
• MBA or advanced leadership training
• Experience with airport operations or large-scale institutional contracts (like Universities)

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. Base salary is one component of Metropolis's total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more.#LI-DL1 #LI-Onsite

Future Account Manager Opportunities – Branded Merchandise & Sales Growth

Location: Various U.S. and International Locations | Apply now to be considered for future openings

Industry: Promotional Merchandise, Branded Goods, Client Account Growth

Note: This post is for future roles and not tied to an active opening.

Have you been following BDA and are eager to be considered for an opportunity with us?

We understand that excitement—and we appreciate it. If you’re in sales or account management and haven’t seen a current role that matches your background just yet, this post is for you.

We’re always looking for talented professionals to help us grow and support client partnerships, and if there may not be an active opening that matches today, we want to get to know you a bit more — so we’re ready when the right fit opens up.

Why Apply Now?

We frequently bring on new clients with very specific needs, such as:

• Industry expertise (Automotive, Sports, Retail, Fitness, Tech, and more)
• Local presence in a certain geographic area
• Specific sales experience (e.g., enterprise selling, merchandising, promotional campaigns, pop-ups)

By applying now and completing our brief questionnaire, you give us the tools to:

• Understand your background, location, and areas of expertise
• Flag your profile when a great-fit opportunity opens up
• Reach out directly before we post the role publicly

*Important Note: We value transparency. We review your questionnaire and resume side by side. If your responses don't match your experience, your candidacy may no longer be considered.

What These Roles Typically Involve

While every client and opportunity is different, most Account Manager roles at BDA involve:

• Developing and growing relationships with new and existing clients
• Delivering creative branded merchandise programs that align with a company's brand and campaign goals
• Serving as a subject matter expert in all things branding and merchandising
• Managing product pitches, asking the right questions, and onsite/virtual client meetings
• Collaborating cross-functionally with sales ops, marketing, sourcing, and logistics teams
• Using Salesforce to manage your pipeline, forecasting, and performance tracking
• Building and executing account strategies that drive growth and impact

You Might Be a Great Fit If You:

• Have experience in sales, client management, or branded merchandise
• Are proactive, curious, and great at asking the right questions
• Know how to build long-term partnerships through strategy and service
• Have worked with Fortune 500 clients—or are ready to grow into it
• Are based near (or open to working near) key client locations
• Thrive in a fast-paced, collaborative, and forward-thinking environment
• Are energized by building something meaningful alongside great teammates

Note: While experience with enterprise accounts is a plus, it’s not required. We value hunger, humility, and transferable skills.

About BDA

Bensussen Deutsch & Associates, LLC (BDA) is a global leader in branded merchandise and marketing services for some of the world’s most recognized brands—think AT&T, Dell, Major League Sports, Corona, FedEx, GitHub, Orangetheory Fitness, Coca-Cola, and ExxonMobil.

With 40+ years of experience, we deliver high-impact merchandise solutions through strategy, speed, and creativity.

Fun Facts

• BDA ranks #6 on Counselor’s Top 40 Distributors (2025)
• CEO Jay Deutsch was named to the Top 10 of Counselor’s Power 50 in 2024
• Named a Best Place to Work in Sports by Sports Business Journal

No Current Openings? No Problem.

Apply now to be considered for future roles. We’ll keep your information on file and reach out when your background aligns with new client opportunities.

Location Requirement:

• This role follows a flexible onsite schedule and requires working onsite four (4) days per week, with one (1) remote day, at one of the following BDA office locations: Atlanta, GA (ideal), Austin or Dallas, TX, Troy, MI, Indianapolis, IN
• To be considered, candidates must live within a reasonable commuting distance of one of these offices, as regular in-person collaboration is essential to this role.

Position Overview: 

At BDA, this position is internally known as a Sr. Program Account Manager — the person responsible for managing promotional merchandising programs and eCommerce assortments for our clients (not a technical or IT-focused program management role).

The Senior Program Account Manager role requires a highly strategic individual contributor who can independently lead complex client programs, influence senior stakeholders, and drive measurable revenue growth through data-driven merchandising and eCommerce strategies. It plays a crucial role in optimizing our online product offerings, ensuring inventory availability, and implementing targeted marketing campaigns to maximize sales and profitability.

Key Responsibilities:  

• Primary client contact on assigned account(s), requiring expert understanding of the client(s) business, industry, and competitors.
• Sales Strategy: Develop and implement sales strategies to achieve revenue targets, including pricing strategies, promotional campaigns, and cross-selling initiatives.
• Merchandise Assortment: Drive the strategic assortment plan that aligns with client preferences, market trends, and objectives.
• Marketing Collaboration: Collaborate with the marketing team to develop online marketing campaigns that drive traffic, increase conversion rates, and enhance customer engagement.
• Data Analysis: Utilize analytics tools to track sales performance, evaluate marketing campaign effectiveness, and identify opportunities for optimization.
• Competitive Analysis: Monitor competitor activities and market trends to identify opportunities and threats, adjusting strategies accordingly to maintain a competitive edge.
• Customer Experience: Ensure a seamless and user-friendly online shopping experience by optimizing product listings, navigation, and checkout processes.
• Cross-functional Collaboration: Work closely with Program Ops managers, marketing, and inventory teams to ensure seamless execution of merchandising initiatives.
• Team Leadership: Develop high-performing program sales coordinators, providing guidance, mentorship, and support to achieve departmental goals.
• Collaborate with inventory team to monitor inventory levels, initial buys, re-buys and liquidation of discontinued stock
• Other job duties and projects as assigned

Job Skills and Traits:

• Proven ability to sell solutions and strategies to multiple clients
• Proven ability to influence clients towards mutually beneficial solutions
• Solution oriented
• Strong project management skills
• Strong presentation skills
• Ability to prioritize and manage multiple tasks/assignments, to meet deadlines
• Highly organized and detail oriented
• Understand and manage forecasting, budgets and P&L statements
• Clear and effective communication skills with both internal and external stakeholders
• Results focused – consistently achieves profitable sales goals
• Ability to remain flexible and willing to change strategies as business needs dictate.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Proven experience in ecommerce sales management, preferably in a retail or consumer goods environment.
• Strong understanding of ecommerce platforms, digital marketing strategies, and online merchandising techniques.
• Proficiency in data analysis and ecommerce analytics tools (e.g., Google Analytics, Adobe Analytics).
• Experience managing high-revenue or enterprise-level client accounts.
• Strong background in client-facing strategic planning and quarterly/annual business reviews.
• Demonstrated success owning and growing complex client, including responsibility for revenue performance, assortment strategy, and promotional planning.
• Proven ability to influence senior client stakeholders and drive strategic decisions through data-driven insights, market analysis, and business performance reviews.
• Experience leading cross-functional initiatives across marketing, operations and inventory to deliver large-scale merchandising or eCommerce programs.
• Excellent communication skills with the ability to collaborate cross-functionally and influence stakeholders.
• Strategic thinker with a track record of driving sales growth through innovative merchandising and marketing strategies.
• Detail-oriented and analytical mindset with strong problem-solving skills.

#LI-LG1
#LI-Onsite

We are pleased to share the base salary range for this position is $83,000 to $98,000 with additional bonus opportunities. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA’s total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation. 

WHO ARE WE?

We Are Squishable! At Squishable, products and people are at the core of why we do what we do every day. We strive to create a customer experience that is based on sharing our love and passion for the brand while building long-lasting relationships with our customers…turning friends into fans. As we experience rapid growth, we are seeking career-driven leaders obsessed with creating a unique, exceptional customer experience. We need great people to represent the brand where it matters most…in front of our customers. These leaders will be part of shaping the voice and character of the Squishable store experience.

The ideal candidate will be a natural-born leader who loves the store experience. They will be passionate, driven, and highly organized with a desire to bring happiness to people’s lives. Additionally, they will be confident, creative, bright, friendly, adaptable, and able to perform at the highest level consistently. Candidates must be well-spoken and confident in their ability to interact with people at all levels while remaining calm and organized at all times.

What does a Squishable Retail Sales Lead do?

• Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values
• Enforces sales strategies, initiatives, and growth across all categories
• Productivity Management: holds self and sales team accountable for personal sales
• Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e., charity events, local associations, mall initiatives)
• Solution-oriented and forward-thinking in resolving customer issues; partners with Store Manager and/or District Manager/Regional Manager as appropriate
• Develops both individual and team product knowledge skills to stay up-to-date on all current Squishable in-store products
• ​Assists in supervising the team on a daily, weekly, and monthly basis to meet goals and utilize Company tools; empowers others and encourages individual growth
• Able to provide feedback to others; coaches performance to a higher standard; provides constructive feedback to the Store Manager

Other Qualifications:

• Two plus years of relevant supervisor experience in a high-volume, fast-paced, challenging, and creative customer-facing environment.
• Passion for people! A dynamic and engaged leader with a passion for empowering, inspiring, motivating, teaching & developing team members.
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
• Feedback is a gift! Ability to receive and provide constructive feedback and recognition to every team member, to ensure an open and transparent culture of high-performance standards.
• High emotional intelligence with the ability to work with and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven.
• Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment.
• Willing to work a flexible schedule, including early mornings, nights, overnights, weekends, and holidays as needed
• Proficient with Microsoft Office Suite or related software
• Ability to transport stock as may be required; lifting cartons up to 25 lb.

Benefits/ Perks: 

• Pay rate is $17 an hour
• A fun, welcoming workplace where creativity and personality are encouraged
• Career growth opportunities (many of our Associates and Sales Leads become Store Managers!)
• Employee discounts (yes, even on the giant plushies)
• Dental/Vision Insurance
• 401(k) matching

WHO ARE WE?

We Are Squishable! At Squishable, products and people are at the core of why we do what we do every day. We strive to create a customer experience that is based on sharing our love and passion for the brand while building long-lasting relationships with our customers…turning friends into fans. As we experience rapid growth, we are looking for career-driven leaders who are obsessed with creating a unique and exceptional customer experience. We need great people to represent the brand where it matters most…in front of our customers. These leaders will be part of shaping the voice and character of the Squishable store experience.

The ideal candidate will be a natural-born leader who loves the store experience. They will be passionate, driven, and highly organized with a desire to bring happiness to people’s lives. Additionally, they will be confident, creative, bright, friendly, adaptable, and able to consistently perform at the highest level. Candidates must be well-spoken and confident in their ability to interact with people at all levels while remaining calm and organized at all times.

What does a Squishable Retail Sales Lead do?

• Understands organizational objectives and makes decisions in partnership with the Store Manager that align with Company priorities and values
• Enforces sales strategies, initiatives, and growth across all categories
• Productivity Management: holds self and sales team accountable for personal sales
• Acts as a brand ambassador in the local market/mall to drive brand loyalty and business (i.e., charity events, local associations, mall initiatives)
• Solution-oriented and forward-thinking in resolving customer issues; partners with Store Manager and/or District Manager/Regional Manager as appropriate
• Develops both individual and team product knowledge skills to stay up-to-date on all current Squishable in-store products
• ​Assists in supervising the team on a daily, weekly, and monthly basis to meet goals and utilize Company tools; empowers others and encourages individual growth
• Able to provide feedback to others; coaches performance to a higher standard; provides constructive feedback to Store Manager

Other Qualifications:

• Two plus years of relevant supervisor experience in a high-volume, fast-paced, challenging, and creative customer-facing environment.
• Passion for people! A dynamic and engaged leader with a passion for empowering, inspiring, motivating, teaching & developing team members.
• Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment.
• Feedback is a gift! Ability to receive and provide constructive feedback and recognition to every team member, to ensure an open and transparent culture of high-performance standards.
• High emotional intelligence with the ability to work with and manage diverse teams by being highly empathetic, intuitive, self-motivated, and driven.
• Teams Win! Has to be a team player who fosters a collaborative and engaged teamwork environment.
• Willing to work a flexible schedule including early mornings, nights, overnights, weekends, and holidays as needed
• Proficient with Microsoft Office Suite or related software
• Ability to transport stock as may be required; lifting cartons up to 25 lb.

Benefits/ Perks: 

• Pay rate is $16 an hour
• A fun, welcoming workplace where creativity and personality are encouraged
• Career growth opportunities (many of our Associates and Sales Leads become Store Managers!)
• Employee discounts (yes, even on the giant plushies)
• Dental/Vision Insurance
• 401(k) matching