About the Role

The Senior Advertising Manager’s primary responsibility is to work client-facing, with a specific book of commerce clients to create, manage, optimize, report on, and present full funnel marketing campaigns. In this role, you will work directly with a variety of large Brands across multiple global Amazon markets and different product categories. You will also play a major role in crafting budget strategies, driving sales and enhancing brand awareness on Amazon, Walmart and other commerce platforms.

Responsibilities:

• Own Amazon search and display (DSP/OTT) performance advertising for an assigned set of clients
• Create, implement, manage, and report on advertising strategies that align with client goals
• Collaborate with internal and external stakeholders to maximize performance for the client’s business
• Proactively research industry trends and best practices and communicate internally to knowledge share
• Engage frequently and professionally with clients via email/slack, phone, and in-person video meetings
• Strategic thinking, detail oriented execution, and insightful data analysis to identify areas of opportunity and deliver sales-driving initiatives
• Utilize Amazon Attribution and Amazon Marketing Cloud to gain additional insights to increase performance
• Mentor more junior Advertising Managers

About You

The essentials:

• Amazon Performance Advertising experience with knowledge of developing strategic full funnel strategies to grow brands
• 4+ years’ experience with Amazon digital advertising; with an emphasis on paid search and display advertising
• Strong large-client facing experience
• Amazon advertising accreditation at the date of hire or commitment for accreditation within 30 days of hire
• Experience with Amazon SaaS Advertising Technologies
• Advanced understanding of PowerPoint, Excel, and Word or Google Slides, Docs and Sheets
• Excellent attention to detail and accomplished verbal and written communication skills
• Analytical and strategic capabilities
• Multitasking expertise with the ability to organize projects and establish priorities

Not a must, but a plus:

• Agency experience with a focus on Amazon programmatic display advertising, Amazon Demand Side Platform and Amazon search
• Adept at learning new software programs and tools and incorporating AI into workflows
• Experience using bid management tools
• Additional marketplace experience such as Walmart, Target, Instacart

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-Remote #LI-OG1

As a Field Application Scientist (location - Chicago)  you will be engaging with customers daily and delivering system usage training at customer sites, while providing experimental design, data analysis, logistical, and troubleshooting support across your region. You will be a key contact, in conjunction with in-house Technical Support, for responding to issues and maintaining relationships with customers. The primary goals of this position are to ensure rapid adoption and maximum customer success with 10x Genomics’ products.

What you will be doing-

Communicate:

- Acting as the main point of contact between the customer and company

- Keep customers apprised and trained on advancements in 10x technology and software

- Coordinate and perform customer site trainings and demonstrations

- Identify, document and communicate customer issues; complaints or concerns to management

- Contribute to documentation with the goal of expanding support content

Connect:

- Scientifically partner with customers as they develop their research utilizing 10x technologies

- Collaborate in scientific discussions with customers, cultivating long term relationships

- Create and maintain positive working relationships with customers (Key, is the ability to manage expectations while exceeding the customer’s needs)

- Gather and deliver strategic and competitive customer feedback, communicating customer use cases beyond initial product scope to Marketing and Product Development teams

Support:

- Troubleshoot issues related to user's technical skills, sample preparation and processing, biochemistry/assay design, experimental design, software and instruments

- Interpret customer needs and identify the proper issue escalation pathway within 10x

- Support field sales team at trade shows, seminars and technical symposiums (including presentations and networking with thought leaders)

- Handle potentially stressful situations calmly and adroitly

Minimum Requirements:

- Extensive experience in molecular biology, biochemistry, genomics or genetics

- Demonstrable knowledge and experience with NGS workflows and data analysis software and associated analysis software

- Hands on proficiency with common molecular biology bench techniques

- Hands-on proficiency with histology techniques including tissue processing, sectioning, and embedding

- Clear vision of and commitment to providing outstanding customer service

- Excellent organizational, analytical, and systematic troubleshooting skills

- Strong written and verbal communication skills

- Outstanding presentation and training skills

- Ability to maintain records for customer sites and provide high level feedback to management

- Willingness to travel up to 60%

Preferred Qualifications:

- Ph.D. or 6-8 years’ experience preferred in Chemistry, Biochemistry, Molecular Biology or Genetics

- Experience with spatial gene expression or protein assays is highly desirable

- Previous customer facing experience

- Familiarity with SFDC software

- Ability to work independently and as part of a team towards corporate goals

Who you are:

We are always looking for amazing talent who can contribute to our growth and deliver results! Geotab is seeking a Senior Product Manager, Theft Solutions who will drive the strategic direction and execution of Geotab's expansion into theft awareness, detection, and recovery solutions. The projects will vary in scope, complexity, and affected business area. If you love technology, and are keen to join an industry leader — we would love to hear from you!

What you'll do:

As a Senior Product Manager, Theft Solutions, your key area of responsibility will be identifying and scaling end-to-end products that leverage Geotab's telematics platform, real-time data insights, and predictive analytics to prevent vehicle and asset theft, enable rapid recovery, and reduce insurance costs. You will need to work closely with hardware engineering, software development, data science, commercial teams, and external partners.

To be successful in this role you will be an entrepreneurial self-starter with a tolerance for ambiguity and the ability to iterate rapidly based on customer feedback. In addition, the successful candidate will have strong analytical and project management skills with an ability to translate complex telematics insights into compelling customer value and manage multiple timelines to ensure timely results.

How you'll make an impact:

• Market Discovery & Customer Insights: Conduct comprehensive customer discovery to understand theft vulnerabilities, recovery workflows, and decision criteria across fleet segments (commercial, rental, asset tracking, logistics). Uncover latent needs and willingness to pay for prevention and recovery solutions. Research competing theft prevention and recovery platforms.
• Product Strategy & Positioning: Define the theft solutions product strategy, including feature set, pricing model and market segmentation. Position Geotab as the preferred telematics platform for theft prevention and recovery.
• Feature & Requirement Definition: Translate customer needs into detailed product requirements. Partner with data science to define theft detection algorithms (behavioral anomaly detection, location pattern analysis, risk scoring). Establish monitoring and observability to measure solution efficacy and refine models post-launch.
• Roadmap Management: Own the theft solutions product roadmap, aligning hardware, firmware, cloud, mobile, and business intelligence teams on phased delivery. Identify partnership opportunities to integrate Geotab insights into existing workflows.
• Execution & Delivery: Drive end-to-end product delivery from requirements to launch, managing dependencies, priorities, and release readiness. Track market performance post-launch, including adoption, retention, and revenue contribution, using data to accelerate iteration and close gaps between roadmap intent and customer outcomes.

What you'll bring to the role:

Why job seekers choose Geotab:

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Mission

Solutions Architects at Databricks lead the growth of the Databricks Unified Analytics Platform. As a team, we have expertise in cloud platforms, data engineering, data analytics, and data science and machine learning. As a member of our team, you will exercise and develop expertise in those areas, using open-source projects such as Apache Spark, MLflow, and Delta Lake. This is a customer-facing role, where you will work with customers, your teammates, the product team, and our post-sales teams, to identify use cases for Databricks, develop architectures and solutions using our platform, and guide customers through the implementation, to accomplish value. In that process, you will build relationships with our customers, find and build champions, and become a trusted advisor. You will report to the Field Engineering Manager for the team.

The impact you will have:

• Partner with the sales team to help customers understand how Databricks can help solve their business problems
• Provide technical leadership for customers to evaluate and adopt Databricks
• Consult on big data architecture, implement proof of concepts for strategic customer projects, data science and machine learning projects, and validate integrations with cloud services and other 3rd party applications
• Build and present references architectures, how-tos, and demo applications for customers
• Become an expert in, and promote Databricks inspired open-source projects (Spark, Delta Lake, MLflow, and Koalas) across developer communities through meetups, conferences, and webinars
• Travel to customers in your region

What we look for:

• 8+ years in a customer-facing pre-sales, technical architecture, or consulting role
• Experience designing and architecting distributed data systems
• Comfortable programming in, and debugging, at least one of: Python, Scala, Java, SQL, or R
• Experience supporting Public Sector clients
• Have built solutions with public cloud providers such as AWS, Azure, or GCP
• Data Engineering technologies (Ex: Spark, Hadoop, Kafka)
• Data Warehousing (Ex: SQL, OLTP/OLAP/DSS)
• [Desired] Degree in a quantitative discipline (Computer Science, Applied Mathematics, Operations Research)
• US Citizen

The Client Services Coordinator (CSC) plays a key role in supporting global Account Managers by ensuring seamless execution of branded merchandise programs across multiple markets. This position requires strong coordination, organization, and communication skills to manage product sourcing, quoting, order processing, and delivery tracking while meeting the unique needs of international clients.

CSC’s operate behind the scenes but have visibility into client needs, brand strategy, and service expectations. They collaborate closely with vendors, internal teams, and account managers to drive profitability, maintain high service levels, and deliver best-in-class branded merchandise solutions across BDA’s global operations.

This role is ideal for detail-oriented and highly creative professionals with experience in sales support, purchasing, merchandising, or account coordination who thrive in a fast-paced, international business environment. Additionally, BDA is seeking candidates who are eager to develop their careers with us and have aspirations to eventually transition into the sales team. This position offers a clear pathway for growth and advancement within our organization.

LOCATION: 4 days on site in Troy, MI or Roswell, GA (moving to Sandy Springs, GA) and 1 day working from home

EXPERIENCE REQUIREMENTS

• 2+ years of experience in sales coordination, account management, or purchasing, preferably in BPO, e-commerce, retail, or merchandising industries.
• Experience in customer service, vendor negotiation, or procurement is a plus.
• Ability to communicate effectively with clients, vendors, and internal teams across different time zones and regions.
• Strong analytical and organizational skills with high attention to detail.
• Proficiency with industry tools, including Microsoft Suite (Excel, PowerPoint, Outlook, Teams), Salesforce, Oracle EBS, Smartsheet, Canva and other relevant tools is highly preferred.
• Proficient in creating reports and presentations.
• Project management skills – ability to handle multiple orders, deadlines, and priorities efficiently.
• Knowledge of branded merchandise, promotional products, or supply chain management is an advantage.
• Bachelor’s degree in business, Marketing, or a related field preferred but not required.

DUTIES & RESPONSIBILITIES

Account & Client Support

• Collaborate with global Account Managers to source, price, and present merchandise options to clients across different regions.
• Research and recommend customized branded merchandise solutions aligned with brand strategy and client objectives.
• Prepare and manage sales proposals, quotations, and cost analysis reports.
  
  

Order Management & Coordination

• Process and track global orders from initial request to final delivery, ensuring all details are accurate.
• Liaise with regional and international vendors to negotiate pricing, timelines, and product quality.
• Monitor and follow up on shipments, proactively addressing potential delays and logistical challenges.

Reporting & Data Management

• Maintain order status reports, sales records, and inventory tracking for multiple markets.
• Use Excel (Pivot Tables, VLOOKUP, etc.) to analyze order trends, profitability, and operational efficiency.
• Provide regular updates to Account Managers and leadership on order progress, challenges, and client feedback.

Collaboration & Problem-Solving

• Work with cross-functional teams, including sales, production, creative services, finance, and warehouse operations, to ensure seamless execution.
• Identify potential risks and proactively troubleshoot order fulfillment, vendor management, and client satisfaction issues.
• Adapt to changing priorities and market demands while maintaining high service standards across multiple global accounts.

We are pleased to share the base salary range for this position is $50,000 to $52,000. If you are hired at BDA, your compensation will be determined based on factors that may include geographic location, skills, education, and experience. In addition to these factors, we believe in the importance of pay equity and consider internal equity of our current team members as a part of any offer. In the spirit of pay transparency, the range listed is the full base salary range for the role and hiring at the top of the range would not be typical, in order to allow for future salary growth. The range listed is just one component of BDA’s total compensation and rewards programs, which includes: robust PTO; vacation, a paid volunteer day, holidays and summer Fridays, Benefits; medical, dental, vision, life, and AD&D insurance, 401k; tuition reimbursement, mental health and financial wellness programs and professional development opportunities including tuition reimbursement. Certain revenue-generating positions may be eligible for incentive compensation. 

#LI-Onsite

#LI-LG1

Location: Michigan, US

For this role, we are looking for candidates based in Michigan with a preference for those based in Detroit or the metro Detroit area

About this role

The U.S. Program Associate will support implementation for large-scale cash initiatives in the U.S. As a critical member of GiveDirectly’s U.S. programs team, you will support operations, internal coordination, and team processes. You will often be the project point person for community engagement and customer service. You will be expected to support Managers and Senior Managers across multiple projects, and as a result, you must be excited to work in a fast-paced environment and be comfortable managing multiple workstreams at one time. Through this, you will have the opportunity to learn and develop new skills on a fast-growing team. Associates should be able to:

• Support multiple projects and workstreams simultaneously (multi-task), especially by driving process (e.g. metric tracking, survey design)
• Over time, own whole components of projects, including but not limited to customer service and/or delivering payments
• Proactively identify areas for efficiency in projects and team management (e.g. streamlining customer service management)
• Support community engagement and coordination, including acting as a liaison for partner organizations and community members as appropriate

Reports to: US Program Manager

Level: Associate

Travel Requirement: This role will require commuting within a candidate’s base location. 3-4 days per month in order to support in-person activities related to community outreach and program launch. In addition, there will be travel to New York or elsewhere in the US for team events 2-3 times per year. Costs incurred for work-related travel will be reimbursed.

What you’ll do:

This position will primarily support Rx Kids, a universal, unconditional cash allowance program targeted at expectant parents and infants. The program is running in 18 communities in Michigan and is expanding to multiple new locations across the state, including the Detroit Metropolitan Area. This role is expected to work closely with our program partners, including Michigan State University, University of Michigan, and local community partners. Key responsibilities are described below (please note that percentage breakdowns are approximate and may vary):

Recipient Experience & Customer Service (40%)

• Support customer service, including directly supporting recipients via an email-based help desk and through phone support
• Coach applicants through the intake process with a focus on applicants who are experiencing significant barriers
• Case manage applicant/recipient concerns, adhering to GiveDirectly’s safeguarding and protection policies
• Meet periodically with recipients in person to build trust and to identify problems or areas for program or process improvements
• Serve as a trusted resource for recipients, responding to their communications in a timely and professional manner
• Respond to and resolve one-off recipient issues through communication, data entry, and/or escalation of more serious matters to the appropriate individuals

Community Engagement (40%)

• Cultivate and maintain relationships with implementing partners, key community members, and local service organizationsServe as the local program representative and community liaison for Rx Kids, supporting local partners and educating community members of program policies
• Build knowledge of the community we are working in, and support with identifying existing local resources or services relevant for recipients
• Organize and attend events, conferences, and similar programs to sensitize communities on program benefits and requirements
• Collaborate with communication team members to develop and execute on storytelling plans
• Participate in program evaluation and scoping strategies to improve program operations and enhance recipient satisfaction

Direct Program Support (20%)

• Support a range of operational and project management duties to ensure GiveDirectly’s U.S. projects are executed with excellence and in line with our values, particularly “recipients first”
• Lead select operational processes, including overseeing a team of customer service agents and conducting recipient follow-up surveys 
• Support other field ops processes, including verification and payments, and execution across various program stages 
• Support whole-team knowledge management and process documentation, refreshing protocol and process docs regularly
• Work closely with other members of the U.S. team to identify process challenges and propose solutions (e.g. increasing operational efficiency, improving recipient experience)
• Become an expert in the various tech systems used to support project execution and excellence
• Track and report operational and efficiency metrics 
• May be responsible for managing other individuals, such as verification support staff
• Coordinate with internal and external stakeholders, including with tech partners, research partners, and customer service teams

What you’ll bring:

• Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.
• Fluency in English is required, proficiency in Spanish, Arabic, or Bengali is a plus
• 2+ years of work or volunteer experience in a role that required project management and people management/coordination
• Exceptional communication, organizational, and time-management skills
• Strong customer service instincts, including skilled problem solving, patience, and high emotional intelligence 
• Ability to manage day-to-day operations and propose & implement process improvements
• Ability to quickly learn and become proficient in new technological platforms
• Demonstrated ability to work in a highly independent and self-directed manner, while effectively communicating upwardly about gaps and risks
• Enthusiasm for fast-paced environments, which may lack a pre-defined playbook for success and involve significant “learning by doing”
• We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve.

Compensation

At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s total compensation package (base compensation + bonus)  falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles.

The base salary for this role is $74,900 USD / annually.

 Why work at GiveDirectly?

At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including:

• A positive and supportive team with opportunities for advancement 
• A demonstrated commitment to helping all staff develop and grow
• A competitive salary, including bonus
• A robust health benefits plan (exact details will vary by country)
• Unlimited PTO (that we encourage staff to take!)
• Desk allowance and flexible work location

Read more about our ongoing diversity, equity, and inclusion efforts here and about our decision to move our central support teams to remote first here.

Venue: We conduct interviews over Google Meet with camera on (unless communicated otherwise).

Accessibility: Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview! 

We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to careers@givedirectly.org.