The Team + The Role

Pendo’s Customer Engineering team is the technical backbone of the pre- and post-sales customer motion. The team brings together work that has historically sat across Customer Success, Technical Account Management, and Solutions Engineering into one full-lifecycle technical owner. Customer Engineering helps customers connect technical execution to business outcomes and realize the value of their investment in Pendo.

As a Senior Customer Engineer, you own strategic and complex Enterprise accounts across acquisition, implementation, adoption, expansion, and escalation. You lead technical strategy for complex deployments, resolve ambiguous customer challenges, and partner closely with account teams to drive retention, expansion, and customer value. Your impact extends beyond your own accounts through playbooks, coaching, repeatable fixes, and workflow improvements that raise the capability of the broader Customer Engineering team.

This is a remote role supporting a South East territory. 

What this looks like day-to-day

• New customer acquisition and selling: Partner with Account Directors on pre-sales motions for new customer acquisition, product expansion, and expansion across lines of business. You identify customer pain, craft and deliver tailored demos, and lead technical evaluations through requirements gathering, success criteria, installation guidance, and hands-on workshops.
• Complex implementations and value realization: Lead onboarding for strategic customers, including planning, implementation, integrations, and training. You build customer-specific implementation playbooks, guide complex deployments with executive visibility, and ensure customers realize value during onboarding and over time.
• Adoption, expansion, and growth: Identify opportunities to expand adoption across underutilized features, untapped products, and new lines of business. When adoption stalls, you diagnose root causes, design a path forward, and connect technical work to measurable business outcomes.
• Technical escalation: Serve as an escalation point for complex technical challenges raised by other Customer Engineers. You resolve ambiguous problems with multiple variables and tradeoffs, involving Product or Engineering only when truly needed.
• Team capability building: Build playbooks, document repeatable fixes, coach peers, and improve how Customer Engineering work gets done across the team. You use AI tools to accelerate content creation, surface patterns across accounts, and share practical workflow findings with the broader team.
• Early account impact: Assess account health, risks, stakeholder relationships, and the highest-priority problems to solve within your portfolio. You establish trust with Account Directors and customer stakeholders, then independently lead complex customer interactions that move accounts forward.
• Quarterly business outcomes: Drive measurable improvement in customer health, retention, expansion, and technical resolution across strategic accounts. You contribute reusable frameworks, playbooks, or processes that other Customer Engineers use and become a trusted advisor to Account Directors on account health and technical strategy.

Who You Are

Beyond the qualifications, we hire through a specific lens. These aren't buzzwords; they're the things we'll actually look for in how you talk about your work.

You're a builder, not a maintainer.

You're most energized when there isn't a clear path yet, and you get to define it. You don't wait for direction; you identify gaps, shape solutions, and drive them forward. At Pendo, great Senior Customer Engineers don't just follow instructions; they operate as strategic advisors, influencing decisions, guiding stakeholders, and elevating how we work.

You're AI-curious - genuinely.

You're not using AI tools occasionally. You're rewiring how you work around them. You're faster, sharper, and more prolific because of it, and you bring that energy to everything — how you approach your work, how you prep, how you communicate, how you think. We want someone who sees AI as a multiplier, not a shortcut.

Must-haves

• 5 to 8 years of experience in a customer-facing technical role such as Sales Engineering, Solutions Engineering, Technical Account Management, Customer Engineering, implementation, professional services, or solutions architecture.
• Deep hands-on experience with web technologies including HTML, CSS, JavaScript, and REST APIs, with the ability to architect and troubleshoot complex front-end implementations.
• Proven experience managing strategic Enterprise accounts with executive-level stakeholders, competing priorities, and complex technical or business requirements.
• Demonstrated ability to solve ambiguous problems involving multiple variables, constraints, and tradeoffs.
• Experience connecting technical execution to business outcomes such as retention, expansion, ROI, and value realization.
• Hands-on use of AI tools for account research, content creation, or workflow automation, with demonstrated integration into day-to-day work rather than light experimentation.
• Experience mentoring or coaching more junior technical team members.

Nice-to-haves

• Experience with Pendo, digital adoption platforms, product analytics, or in-app experience tooling in an enterprise environment.
• Hands-on experience with mobile app development, including Swift, Android, or React Native.
• Familiarity with data architecture, AI or machine learning concepts, or advanced analytics instrumentation.
• Track record of building reusable frameworks, playbooks, or processes that were adopted by a broader team.

About Pendo

Pendo was founded in 2013 by former product managers, who combined their heads and hearts to build something they wanted but never had as product managers: a simple way to understand and attack what truly drives product success. Our mission is to improve society's experience with software. Come join one of the fastest-growing startups, supported by best-in-class institutions like Battery Ventures, Salesforce Ventures, Spark Capital and Meritech.

Pendo Core Values: Bias to Act, Hone Your Craft, The Team is Pendo, and Maniacal Focus.

Location: Remote

Compensation: The expected On-Target Earnings (OTE) range for this role is $193,393 - $241,742, with a 70/30 base-to-variable compensation split.

Benefits: Pendo offers highly competitive United States benefits, including employer-heavy coverage with $0 premium options, strong 401(k) match, equity, and flexible time off.

EEOC: We are an equal opportunity employer and believe having diverse teams where everyone brings their whole self to Pendo is key to our success. We welcome all people of different backgrounds, experiences, abilities and perspectives.

Accessibility: Pendo is committed to working with, and providing access and reasonable accommodation to, applicants with mental and/or physical disabilities. If you think you may require an accommodation for any part of the recruitment process, please send a request to: accommodation@pendo.io. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

About the Team

As a Senior+ Agentic Analytics Engineer at Opendoor, you will join the Data organization and help build something that doesn't exist at most companies: an Agentic Analytics team. This is a high-impact IC role at the intersection of data science, data engineering, and AI.

Opendoor has adopted a "Default to AI" philosophy—if AI can handle it, AI should handle it. We're not theorizing about AI transformation; we're shipping it.

Why This Role

Most analytics teams are stuck in reactive mode—fielding ad-hoc requests and building dashboards that go stale. We're building something different: AI systems that proactively tell leaders what they should focus on, why it matters, and what to do about it.

If you want to define what analytics looks like in an AI-first company, this is it.

What You'll Do

Build Proactive Intelligence Systems

• Design and deploy AI agents that monitor business performance and surface actionable insights without being asked

• Architect systems that shift analytics from "answering questions" to "anticipating needs"

• Create intelligent alerting that distinguishes signal from noise and recommends specific actions

Create AI-Powered Analytics Tools

• Develop natural language interfaces that let business leaders query data conversationally

• Build semantic layers that translate business concepts into data structures optimized for LLM reasoning

• Ship internal tools that transform how Opendoor makes decisions at every level

Own the Analytics-to-Action Pipeline

• Design data models that support automated analysis, pattern detection, and AI agent interactions

• Build workflows that connect insight generation to recommended actions

• Establish feedback loops that make our AI systems smarter over time

Drive Leverage Across the Business

• Identify high-value opportunities where AI can augment human decision-making

• Implement end-to-end solutions using Claude, custom agents, and modern AI tooling

• Measure impact rigorously—we care about decisions influenced, not dashboards built

We're Looking for Teammates Who Have

Technical Foundation

• 5+ years of experience in analytics, data science, or data engineering, with increasing scope and ownership

• Expert-level SQL with demonstrated ability to design complex data models and optimize for both human and AI consumption

• Strong Python proficiency for data engineering, automation, and AI agent development

• Experience with modern data warehouses (Snowflake, BigQuery, or similar) and the broader data stack (dbt, Airflow, etc.)

AI & Automation Expertise

• Hands-on experience building and deploying AI agents or LLM-powered applications in production

• Deep understanding of LLM capabilities, limitations, and prompt engineering best practices

• Experience architecting semantic layers or natural language interfaces for data access

• Proven ability to identify high-ROI automation opportunities and ship end-to-end solutions

Analytics & Business Acumen

• Track record of driving measurable business impact through analytics—not just producing analyses, but influencing decisions

• Strong analytical intuition—you know what questions matter before they're asked

• Experience translating ambiguous, cross-functional business problems into technical solutions

• History of operating autonomously and setting direction, not just executing on defined projects

Leadership & Influence

• Experience mentoring other analysts or engineers, formally or informally

• Demonstrated ability to influence senior stakeholders and drive alignment across teams

• Comfort operating in ambiguity and shaping strategy, not just responding to it

• Track record of building systems and processes that scale beyond yourself

Builder Mindset

• You ship products, not just dashboards 

• You'd rather build something useful in a week than something perfect in a quarter

• You measure success by business impact, not technical complexity

• You're energized by creating leverage—building once so others benefit forever

Bonus Points If You Have

• Experience in real estate, fintech, or marketplace businesses

• Background in marketing analytics, sales operations, product analytics, or pricing/economics

• History of building tools or platforms that replaced recurring analyst work

• Experience leading technical projects or small teams

About the Role

At Opendoor, AI isn't a side project - it's how we work. Across the company, teams default to AI to solve problems, ship faster, and remove friction from everything we do. The AI Operations team sits at the intersection of data, AI engineering, and operational systems. 

You will help define the future of how we work across our Operations by building AI powered workflows, automation, and experiences that drive leverage across Operations. This is high agency work in high ambiguity - turning messy problems into clean solutions, prototyping fast, and shipping.

You'll design systems and influence tooling decisions that affect how our operations scale – so we need people who think critically about what they build, why, the impact it will have on our operations and how to measure success. 

We're looking for AI-native builders to join our team, blending Operational expertise and systems thinking to drive leverage across our teams. If you default to AI in how you approach work, you’ll fit right in. 

Why Join Us

• Opportunity to shape AI Operations from the ground up
• Work on cutting-edge systems directly impacting our Customers and Operations 
• Collaborate with talented engineers, data scientists, product teams, and operational teams 

What You'll Do

• Turn ambiguous business problems into clear system designs, experiments, and implementation plans
• Identify and implement opportunities to improve our operational reliability, efficiency, and cost
• Prototype and ship rapid experiments that test improvements to workflows
• Evaluate build-vs-integrate decisions for AI tools and automation, with a bias toward scalable, maintainable solutions over one-off demos
• Build and maintain AI-powered automation, internal tools to improve how we work
• Assess and pressure-test system architectures — your own and others' — for scaling limitations, failure modes, and operational sustainability
• Maintain clean, trustworthy data through thoughtful schemas, audits, and dashboards that improve visibility and decision making
• Implement monitoring and alerting for model performance, latency, and drift detection
• Troubleshoot production issues and conduct root cause analysis

• Partner with data scientists and R&D to operationalize models
• Develop runbooks, documentation, and best practices for AI Operations

What We're Looking For

AI Alchemy: You have high agency and a tinkering mindset. You default to experimenting, running variations with new tools and methods - LLMs, automation platforms, coding assistants until you can transmute data into high quality results. You're comfortable writing SQL, working with APIs, and stitching tools together to ship solutions fast.

Systems Thinking: You understand how data flows, business and systems objectives, how decisions get made, and how changes in one part of an operation ripple across others. You evaluate global vs. local trade-offs and can explain why a solution that works today might break at scale - before someone has to ask.

System Design: You take complex, messy problems and reduce them to simple, durable architecture. You know when to build custom vs. integrate existing tools, and you proactively identify scaling limitations before they become technical debt.

Communication: Articulate problems clearly to both technical and non-technical audiences. You write clean documentation, build dashboards that tell a story, and can walk a stakeholder through your design rationale.

Impact Driven: You optimize for impact over novelty, choosing the right tools for the job rather than chasing trends with a long range horizon, observability to ensure performance, scalability and resiliency 

Additionally:

• Familiarity with LLM deployment, context engineering and comfortable writing SQL 
• Understanding of machine learning lifecycle concepts: training, evaluation, deployment, monitoring
• 5+ years of experience in operations and data experience 

Tools and Technologies

You'll work across a range of tools and we expect this list to evolve. Current stack includes:

• AI coding assistants: Claude Code, Cursor, or similar 
• Rapid prototyping tools: Lovable, Replit, Figma
• Workflow automation: Gumloop, Zapier, or similar platforms
• Experience with MCP integrations is a plus
• Experience with data platforms (Snowflake, Databricks) is a plus
• Background in agentic AI frameworks or building automation flows is a plus

Bonus Domain Expertise

You don't need deep expertise in all of these, but experience in one or more is a strong signal

• Pricing and valuation
• Sales,support, partnerships 
• Home operations 
• Homes support 

The Opportunity

We are looking for a Key Account Director to lead growth within a set of Postman’s most important enterprise accounts. This role is part of a new strategic go-to-market motion designed to deepen our engagement with large enterprises, expand our footprint, and deliver the full value of the Postman platform.

You will be paired with a pod that includes a Principal Solutions Engineer and a Field CTO, forming a high-caliber account team focused on building long-term, value-based relationships. Together, you’ll engage senior technology leaders, uncover complex challenges, and drive adoption of Postman’s enterprise and platform solutions at scale.

This is not a traditional “low-hanging fruit” sales role—this is about strategic account expansion, multi-threaded enterprise engagement, and solution selling.

Location: This fully remote role based in Atlanta, GA. We are looking for someone who is willing to visit customers in their territory.

What You’ll Do

• Own and grow a portfolio of strategic enterprise accounts (e.g., Fortune 500, cloud-first companies, large-scale developer organizations).
• Deeply engage with senior buyers—CIOs, CTOs, VPs of Engineering, Platform, Security, and Collaboration—to position Postman as a critical platform solution.
• Drive multi-threaded sales campaigns that expand existing usage and convert massive developer adoption (tens of thousands of users) into enterprise-wide value.
• Lead complex solution sales cycles across collaboration, security, API governance, and emerging AI-enabled workflows.
• Identify customer pain points and design tailored value propositions that demonstrate ROI and impact at scale.
• Orchestrate cross-functional engagement with Customer Success, Product, and Marketing to maximize customer outcomes.
• Track, forecast, and report on account progress, pipeline health, and business results.
• Be a thought partner to your accounts, staying ahead of industry trends like agentic AI, workflow automation, and cloud-native development.
• Partner with relevant stakeholders to drive account strategy and expansion.

Location: This is a hybrid job. We are looking for someone based in Atlanta who will work from home, but is willing to visit customers in the area and in their territory. 

About You

• 10–15 years of enterprise sales experience, with a proven track record in strategic account management and expansion.
• Experience selling technical and platform products (developer tools, SaaS platforms, cloud infrastructure, or security solutions).
• Demonstrated success in solution selling—engaging with senior technology leaders and driving multi-million dollar expansion deals.
• History of working long cycles and successfully growing accounts over time.
• Ability to navigate large, complex organizations with thousands of users and multiple stakeholders.
• Collaborative mindset with experience working closely with technical teams (solutions engineers, architects, CTOs).
• Deep understanding of enterprise buyer personas (security, collaboration, platform, developer productivity).
• Curiosity and fluency in emerging technologies, particularly AI/agentic AI, and how they can automate workflows and deliver customer value.
• Strong executive presence, relationship-building skills, and the ability to influence at the C-suite level.

Why Join Us

• Be part of an innovative sales model at one of the fastest-growing developer platforms in the world.
• Partner with world-class colleagues in a pod structure designed to maximize customer impact.
• Work with some of the largest and most innovative technology companies on the planet.
• Play a key role in shaping how Postman goes deeper into enterprise accounts and accelerates platform adoption.

The reasonably estimated OTE for this role is $320,000- $420,000 plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.

The Opportunity

We are looking for a Strategic Account Director to lead growth within a set of Postman’s most important enterprise accounts. This role is part of a new strategic go-to-market motion designed to deepen our engagement with large enterprises, expand our footprint, and deliver the full value of the Postman platform.

You will be paired with a pod that includes a Principal Solutions Engineer and a Field CTO, forming a high-caliber account team focused on building long-term, value-based relationships. Together, you’ll engage senior technology leaders, uncover complex challenges, and drive adoption of Postman’s enterprise and platform solutions at scale.

This is not a traditional “low-hanging fruit” sales role—this is about strategic account expansion, multi-threaded enterprise engagement, and solution selling.

Location: This fully remote role based in Chicago, IL. We are looking for someone who is willing to visit customers in their territory.

What You’ll Do

• Own and grow a portfolio of strategic enterprise accounts (e.g., Fortune 500, cloud-first companies, large-scale developer organizations).
• Deeply engage with senior buyers—CIOs, CTOs, VPs of Engineering, Platform, Security, and Collaboration—to position Postman as a critical platform solution.
• Drive multi-threaded sales campaigns that expand existing usage and convert massive developer adoption (tens of thousands of users) into enterprise-wide value.
• Lead complex solution sales cycles across collaboration, security, API governance, and emerging AI-enabled workflows.
• Identify customer pain points and design tailored value propositions that demonstrate ROI and impact at scale.
• Orchestrate cross-functional engagement with Customer Success, Product, and Marketing to maximize customer outcomes.
• Track, forecast, and report on account progress, pipeline health, and business results.
• Be a thought partner to your accounts, staying ahead of industry trends like agentic AI, workflow automation, and cloud-native development.
• Partner with relevant stakeholders to drive account strategy and expansion.

About You

• 10–15 years of enterprise sales experience, with a proven track record in strategic account management and expansion.
• Experience selling technical and platform products (developer tools, SaaS platforms, cloud infrastructure, or security solutions).
• Demonstrated success in solution selling—engaging with senior technology leaders and driving multi-million dollar expansion deals.
• History of working long cycles and successfully growing accounts over time.
• Ability to navigate large, complex organizations with thousands of users and multiple stakeholders.
• Collaborative mindset with experience working closely with technical teams (solutions engineers, architects, CTOs).
• Deep understanding of enterprise buyer personas (security, collaboration, platform, developer productivity).
• Curiosity and fluency in emerging technologies, particularly AI/agentic AI, and how they can automate workflows and deliver customer value.
• Strong executive presence, relationship-building skills, and the ability to influence at the C-suite level.

Why Join Us

• Be part of an innovative sales model at one of the fastest-growing developer platforms in the world.
• Partner with world-class colleagues in a pod structure designed to maximize customer impact.
• Work with some of the largest and most innovative technology companies on the planet.
• Play a key role in shaping how Postman goes deeper into enterprise accounts and accelerates platform adoption.

The reasonably estimated OTE for this role is $320,000- $420,000 plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.

The Opportunity

We are looking for a Key Account Director to lead growth within a set of Postman’s most important enterprise accounts. This role is part of a new strategic go-to-market motion designed to deepen our engagement with large enterprises, expand our footprint, and deliver the full value of the Postman platform.

You will be paired with a pod that includes a Principal Solutions Engineer and a Field CTO, forming a high-caliber account team focused on building long-term, value-based relationships. Together, you’ll engage senior technology leaders, uncover complex challenges, and drive adoption of Postman’s enterprise and platform solutions at scale.

This is not a traditional “low-hanging fruit” sales role—this is about strategic account expansion, multi-threaded enterprise engagement, and solution selling.

Location: This fully remote role based in Dallas, TX. We are looking for someone who is willing to visit customers in their territory.

What You’ll Do

• Own and grow a portfolio of strategic enterprise accounts (e.g., Fortune 500, cloud-first companies, large-scale developer organizations).
• Deeply engage with senior buyers—CIOs, CTOs, VPs of Engineering, Platform, Security, and Collaboration—to position Postman as a critical platform solution.
• Drive multi-threaded sales campaigns that expand existing usage and convert massive developer adoption (tens of thousands of users) into enterprise-wide value.
• Lead complex solution sales cycles across collaboration, security, API governance, and emerging AI-enabled workflows.
• Identify customer pain points and design tailored value propositions that demonstrate ROI and impact at scale.
• Orchestrate cross-functional engagement with Customer Success, Product, and Marketing to maximize customer outcomes.
• Track, forecast, and report on account progress, pipeline health, and business results.
• Be a thought partner to your accounts, staying ahead of industry trends like agentic AI, workflow automation, and cloud-native development.
• Partner with relevant stakeholders to drive account strategy and expansion.

About You

• 10–15 years of enterprise sales experience, with a proven track record in strategic account management and expansion.
• Experience selling technical and platform products (developer tools, SaaS platforms, cloud infrastructure, or security solutions).
• Demonstrated success in solution selling—engaging with senior technology leaders and driving multi-million dollar expansion deals.
• History of working long cycles and successfully growing accounts over time.
• Ability to navigate large, complex organizations with thousands of users and multiple stakeholders.
• Collaborative mindset with experience working closely with technical teams (solutions engineers, architects, CTOs).
• Deep understanding of enterprise buyer personas (security, collaboration, platform, developer productivity).
• Curiosity and fluency in emerging technologies, particularly AI/agentic AI, and how they can automate workflows and deliver customer value.
• Strong executive presence, relationship-building skills, and the ability to influence at the C-suite level.

Why Join Us

• Be part of an innovative sales model at one of the fastest-growing developer platforms in the world.
• Partner with world-class colleagues in a pod structure designed to maximize customer impact.
• Work with some of the largest and most innovative technology companies on the planet.
• Play a key role in shaping how Postman goes deeper into enterprise accounts and accelerates platform adoption.

The reasonably estimated OTE for this role is $320,000- $420,000 plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.

Available Locations: Miami, FL 

*This is a work-from-home role, but you should reside in one of the regions.

What you’ll do as a Senior Solutions Engineer

The Pre-Sales Solution Engineering organization owns the technical sales of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants, Technical Consultants, Technical Support and Program Managers. 

You are a customer facing technologist within the Cloudflare Solutions Engineering team. You have experience in working in a pre-sales or other technical customer facing role supporting large enterprise accounts or acquiring new enterprise customers, as well as excellent verbal and written communication skills suited to explain the benefits of CloudFlare products and services to existing and potential customers. In this role you will be responsible for partnering with the sales team to understand customer requirements and provide sales support, prepare and deliver technical presentations and demos explaining the benefits of Cloudflare products to existing and potential customers, and run proof of concept trials for customers.

Specifically, we are looking for you to:

• Identify and map customer initiatives and business problems to Cloudflare solutions
• Build relationships and technical champions within customer accounts
• Develop and present customer presentations at every Enterprise Customer’s organization level
• Lead demo and proof-of-concept activities for Cloudflare prospects and customers
• Demonstrate your expertise of Cloudflare with your peers  through the creation of professional content, including white papers, blog posts and other knowledge sharing activities
• Represent and evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices

Basic Requirements

• Previous experience as a Solutions Engineer or other customer facing technical role with CDN, Security, Networking or SaaS
• Solid communication, written and presentation skills
• Ability to work on several projects and activities concurrently
• Highly driven individuals that are curious, team players and work with a sense of urgency
• Bachelor’s Degree or equivalent in relevant work experience
• The role requires up to 50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates

Examples of one or more desirable skills, knowledge and experience

• Fundamental understanding of customer network and/or application architectures. 
• Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP.
• Understanding, knowledge or experience of application and/or network security 
• Understanding, knowledge or experiences with SaaS application environments
• Understanding, knowledge or experience with VPN and remote access challenges
• Understanding, knowledge or experience with SIEM and log analytics platforms 
• Client OS fundamentals and software distribution

Other desirable skills areas include:

• Experience interacting with senior level/executives to communicate a message of network and security transformation
• Routing, subnetting, split tunnels. SD-WAN, local internet breakout
• End user and application security risks - DDoS, malware, phishing, viruses
• Knowledge of competitive market around CDN providers and internet security technologies

Bonus Points

• Graduate-level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
• Certifications: Azure/AWS/GCP Architect, etc.

More About You

• You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in enterprise organizations.
• You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
• You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.
• You understand how to manage a project, work to deadlines, and prioritize between competing demands.

Available Location: Tampa or Miami

Senior Solutions Engineer -  Mid-Market - Tampa

What we look for in our Senior Solutions Engineers

Our Solutions Engineers come from a wide range of backgrounds: financial consulting, engineering, software development, product management, customer support, and project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realize the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

Responsibilities

• As critical members of Cloudflare’s sales team, Solutions Engineers drive technical discussions and implementations to help generate new business, expand existing business, and keep our customers happy.
• In business generation and expansion, you’ll be tasked with qualification of prospect and customer use cases, technical requirements discovery, leading demonstrations, solution identification and design, and collaborative work on proofs-of-concept (PoCs).
• For our existing customers, Solutions Engineers are part of a dedicated account team that advises the customer on technical best practices, implementation of Cloudflare products and features, and strategic guidance on internet security and performance.
• The role requires 20-30% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.

Requirements

• Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash, Lua, Go) and a desire to expand those skills.
• Expertise in internet technologies: OSI Model layers 1-7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS.
• Familiarity with Zero Trust Framework and SASE related concepts.
• 12 years plus of experience in a customer-facing sales or consulting role.
• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.
• A focus on learning, teaching, collaboration, mentorship, and growth, not only personally but also within the team and company.
• Aside from technical and collaborative skills, we place a high value on project management, relationship building, and EQ.

Desired

• You've built web applications before, or contributed to existing web applications in a meaningful way.
• You understand the role of a firewall, the difference between L3, L4, and L7 firewalls, and that ‘ACL’ doesn't always mean Anterior Cruciate Ligament.
• You're not afraid of command-line interfaces, RESTful APIs, or analyzing HTTP request and response in a browser’s web inspector.
• You can describe the differences between CSRF, XSS, and SQLi in detail, and Cloudflare's role in defending against them.
• Understanding of, or experience with, regulatory requirements such a PCI DSS, HIPAA, and SOC-2.
• An undergraduate degree in Computer Science, Engineering or a related field. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.

Bonus Points

• Graduate-level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
• Certifications

More About You

• You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in organizations.
• You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
• You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.
• You understand how to manage a project, work to deadlines, and prioritize between competing demands.

The Opportunity.

With so many organizations using Postman, we are looking for exceptional Solutions Engineers to join our team and to help us to efficiently support and grow our enterprise business. You will partner with our Sales team to promote an API-first development culture, nurture customer relationships, and guide Postman users on how to most effectively leverage our platform to build their APIs. Ideally, we are looking for someone who lives and breathes APIs, is comfortable with JavaScript, has experience in enterprise sales, and is an expert Postman user already!

In addition to working with a product that customers already know and love, you will be well-supported in this role by our Sales, Customer Success, Developer Relations, and Engineering teams.

What You'll Do

• Help drive enterprise sales by nurturing prospects and supporting Strategic and Enterprise customers
• Conduct discovery, qualification, technical demos, and proof of value workshops with prospective customers looking to shift to an API-first development culture
• Handle Postman technical questions or objections and provide solutions or workarounds to address customer needs
• Understand deeply our customers workflows today and how they can adopt API-first development best practices
• Share customer feedback with appropriate teams and provide general customer advocacy
• Remain up-to-date with the competitive landscape, current trends, and challenges in the API market
• Create proof of concept integrations, tooling, and workflows as needed to support prospective customers
• Maintain and develop customer sandbox environments and best practices of working with the product
• Act as a technical intermediary between sales and other teams to best fit our customers needs

About You

• 4+ years of enterprise sales/solutions engineering experience
• 2+ years of software development experience
• Fluent in Spanish and Portugese
• Remote work friendly, with ability to travel up to 40%
• Loves teamwork and collaboration in a fast-paced environment
• Customer facing experience and comfortable engaging all levels of technologists including individual developers, QA, product, and engineering leaders
• Experience engaging senior management and executive audiences to convey Postman's value proposition
• Capable of forging deep, long-lasting relationships with Strategic customers
• Strong understanding of APIs, and experience with producing and consuming with APIs across different domains
• Strong understanding of modern development methodologies and DevOps with an appreciation of the software development life cycle
• Comfortable with the enterprise SaaS sales process and common security concerns of cloud services
• Experience executing enterprise sales strategies and sales methodologies like MEDDIC, Challenger Sale, Command of the Message, etc.
• Excellent listener that seeks to understand what a customer is trying to achieve rather than pre-supposing solutions
• Familiar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc.
• Fast learner, excited and willing to learn new technology on an ongoing basis
• Great communication skills (presentation, verbal and written)
• Undergraduate degree or equivalent experience

The reasonably estimated base salary for this role ranges from $200,000 to $245,000, plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.

Position Description

The Senior Electrical Engineer, reporting to the Senior Director of Engineering, provides enterprise-level electrical engineering expertise across Origis Energy’s utility-scale solar and energy storage portfolio. This role is responsible for electrical system engineering, including inverter-based resources, with accountability for inverter application, performance, and lifecycle support as an integral part of overall plant electrical design and operation.

The Senior Electrical Engineer plays a critical role in setting technical direction, maintaining standards, managing technical risk, and supporting project execution from early development through construction, commissioning, and long-term operations. This position is a regular, full-time role based in our Austin, TX office, and is eligible for Origis Energy’s comprehensive employee benefits package.

Key Responsibilities

Specifications and Standards

• Serve as Origis Energy’s electrical engineering technical authority, with primary ownership of inverter-related standards and specifications and broader oversight of electrical system design criteria.
• Coordinate with internal engineering teams to develop, maintain, and continuously improve electrical and inverter technical specifications, design standards, and guidelines.
• Support compliance with applicable reliability and grid requirements, including NERC reliability standards as applicable to inverter-based resources and plant electrical systems.

Supply Chain & AVL

• Collaborate with Supply Chain to establish, maintain, and technically qualify Approved Vendor Lists (AVL) for inverters and key electrical equipment.
• Support technical evaluations of electrical equipment vendors and emerging technologies.

OEM & External Relationships

• Establish and maintain strong working relationships with inverter OEM sales, engineering, service, and warranty teams.
• Represent Origis Energy in technical discussions with EPCs, OEMs, utilities, consultants, and independent engineers.

Technology & Engineering

• Act as the primary subject matter expert for inverter technology, power electronics, and inverter-based resource behavior for PV and BESS plants.

• Provide technical leadership on inverter-based resource capabilities related to reactive power, voltage regulation, frequency response, and grid-support performance in accordance with utility, interconnection, and reliability requirements.
• Evaluate inverter technologies, control modes, and electrical system configurations for applicability, performance, and risk across the portfolio.
• Provide technical review and guidance on electrical system designs including single-line diagrams, DC string and collection systems, inverter integration, MV and LV collection systems, grounding, transformers, and overall plant electrical architecture.

Construction and Commissioning

• Support construction teams by advising on inverter installation, commissioning plans, testing procedures, and acceptance criteria.
• Review commissioning results and support resolution of inverter and electrical system issues during startup.

Operations and Performance

• Work closely with Operations, Asset Management, EPCs, and OEMs to troubleshoot and resolve inverter and electrical system issues.
• Support root-cause analyses for inverter and electrical system failures or underperformance.

Training and Knowledge Sharing

• Collaborate with internal teams to develop and deliver inverter and electrical system training for engineering, construction, and operations personnel.
• Share lessons learned and best practices across the organization.

Preferred Qualifications

• Bachelor’s degree in electrical engineering or related field (master’s degree preferred).
• 5+ years of experience in utility-scale solar PV and/or BESS projects, with strong expertise in inverter-based systems.
• Deep understanding of inverter technology, power electronics, and utility-scale electrical systems.
• Experience supporting projects across development, engineering, construction, and operations.
• Familiarity with applicable electrical codes, standards, and utility requirements (e.g., NEC, IEEE, UL).
• Strong analytical, troubleshooting, and problem-solving skills.
• Ability to clearly communicate complex technical topics to a wide range of stakeholders.
• Relevant certifications (e.g., NABCEP, manufacturer-specific) are a plus.

Key Attributes for Success

• Detail-oriented, highly organized.
• Proactive and strategic thinker.
• Supplier management.
• Creativity in problem solving.
• Ability to multi-task and manage timelines and budgets.
• Effective collaboration across multiple functional teams.
• Strong verbal and written communication skills.
• Continuous improvement mindset.

Location     Austin, TX | Hybrid (Tues-Thurs onsite; Mon/Fri remote)

Travel         Up to 25% travel required as necessary

Job Level   Engineer - no direct reports

We are seeking a Data Engineer to join our dynamic team. The ideal candidate is an enthusiastic problem-solver who excels at building scalable data systems and has hands-on experience with Databricks, Looker, AWS, MongoDB, PostgreSQL, and Terraform. You will work alongside sales, customer success and engineering to design, implement, and maintain the operational data infrastructure that powers our analytics and platform offerings.

What you'll do:

1. Data Pipeline & Integration
• Design, build, and maintain end-to-end data pipelines using Databricks (SparkSQL, PySpark) for data ingestion, transformation, and processing.
• Integrate data from various structured and unstructured sources, including medical imaging systems, EMRs, Change-Data-Capture from SQL Databases, and external APIs.
2. Analytics & Visualization
• Collaborate with the analytics team to create, optimize, and maintain dashboards in Looker.
• Implement best practices in data modeling and visualization for operational efficiency.
3. Cloud Infrastructure
• Deploy and manage cloud-based solutions on AWS (e.g., S3, EMR, Lambda, EC2) to ensure scalability, availability, and cost-efficiency using IaC tooling (Terraform and Databricks Asset Bundles).
• Develop and maintain CI/CD pipelines for data-related services and applications.
4. Database Management
• Oversee MongoDB and PostgreSQL databases, including schema design, indexing, and performance tuning.
• Ensure data integrity, availability, and optimized querying for both transactional and analytical workloads.
5. Security & Compliance
• Adhere to healthcare compliance requirements (e.g., HIPAA) and best practices for data privacy and security.
• Implement error handling, logging, and monitoring frameworks to ensure reliability and transparency.
• Implement data governance frameworks to maintain data integrity and confidentiality.
6. Collaboration & Documentation
• Work cross-functionally with data scientists, product managers, and other engineering teams to gather requirements and define data workflows.
• Document data pipelines, system architecture, and processes for internal and external stakeholders.

About you:

• Education & Experience
• 7+ years of professional experience in data engineering or a similar role.
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field.
• Technical Skills
• Databricks (Spark): Proven expertise in building large-scale data pipelines.
• Looker: Experience in creating dashboards, data models, and self-service analytics solutions.
• AWS: Proficient with core services like S3, EMR, Lambda, IAM, EC2, etc.
• MongoDB & PostgreSQL: Demonstrated ability to design schemas, optimize queries, and manage high-volume databases.
• SQL & Scripting: Strong SQL skills, plus familiarity with Python, Scala, or Java for data-related tasks.
• Soft Skills
• Excellent communication and team collaboration abilities.
• Strong problem-solving aptitude and analytical thinking.
• Detail-oriented, with a focus on delivering reliable, high-quality solutions.
• Preferred
• Experience in healthcare or imaging (e.g., DICOM, HL7/FHIR).
• Familiarity with DevOps tools (Docker, Kubernetes, Terraform) and CI/CD pipelines.
• Knowledge of machine learning workflows and MLOps practices.

The base salary range for this position is $120,000 - $180,000.  Our job postings cover multiple career levels and individual compensation will depend on various factors, including qualifications, skills, experience, location, and applicable laws. In addition to base salary, this role is eligible to participate in our equity incentive and competitive benefits plans. 

• You have 4+ years of experience as a Solutions Engineer;
• You have deep knowledge in B2B and B2C Commerce;
• You have experience in pre-selling or selling enterprise SaaS solutions (preferably in the commerce landscape) and technical knowledge for platform and integration models via API;
• You are fluent in English;
  • It's a plus if you are fluent in French, Spanish and/or Portuguese
• You have experience in developing working relationships across all levels of management, internally and externally;
• You can work multi-functionally with colleagues and managers, internally and externally;
• You can translate complexity into action plans and communications;
• You translate the customers' needs into business and architectural solutions;
• You have a tech & math mindset, providing simple solutions to complex problems;
• You have strong communication and presentation skills.
• You have a curious, AI-first mindset to help streamline and eliminate processes within the team;

• Competitive compensation
• Extended parental leave
• Medical insurance
• Ticket restaurant
• Life Insurance
• Legal plan
• Language scholarship: 65% subsidies in English, Spanish, Portuguese courses