System Administrator Jobs in Massachusetts.
All active System Administrator roles based in Massachusetts.
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Principal IT Systems Administrator
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Who we are
At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years.
What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!
Role overview
The Principal IT Systems Administrator is the most senior individual contributor on the IT Systems team, setting technical direction for core platforms, endpoints, networks, and security within IT Operations. This role drives reliability, scalability, and automation.
You will lead complex initiatives, serve as a top escalation point, and partner across the business to ensure infrastructure and endpoints enable productivity while meeting security and compliance needs.
What you'll do
- System Configuration & Administration: Design and implement complex configurations for core IT platforms (identity, collaboration, infrastructure, SaaS). Establish configuration management, lead performance/reliability improvements, and automate repetitive tasks.
- Workspace & Endpoint Management: Design enterprise-wide endpoint strategies (macOS, Windows, mobile). Develop and enforce security policies, automate software/OS deployments via MDM/EMM, and own compliance reporting.
- Network & Infrastructure: Design and implement complex network configurations (LAN/WAN/Wi-Fi/VPN/voice) for scalability and security. Maintain monitoring, automate network management, and lead infrastructure projects (e.g., migrations, new site buildouts).
- Security Engineering & Operations: Define and drive security strategies within IT Systems (identity, access, endpoints, networks). Integrate security tools (SSO/MFA, EDR, DLP), enforce access policies, and act as a technical lead during critical security incidents.
- Incident Management & Reliability: Define and implement incident response strategies, lead Post-Incident Reviews (PIRs) to drive corrective action, develop runbooks, and oversee on-call rotations.
- Documentation & Knowledge Management: Define documentation standards (architecture, SOPs, runbooks) and ensure knowledge bases are accurate, comprehensive, and easily discoverable.
What you'll bring
- Extensive experience (typically 8+ years) in IT systems engineering/administration, with significant time in senior/lead roles on enterprise-scale environments.
- Deep expertise in: Core IT systems (identity, collaboration, directory), Endpoint management (MDM/EMM, lifecycle), Network infrastructure (switching, routing, VPN), and Security controls (EDR, SSO/MFA).
- Demonstrated ability to design complex configurations, lead large cross-functional projects, and influence architectural decisions.
- Strong automation mindset and proficiency with scripting/infrastructure-as-code (Python, PowerShell, Terraform).
- Proven track record leading major incidents and PIRs.
- Excellent cross-functional collaboration and communication skills, comfortable engaging all levels.
- Experience in environments with security, regulatory, or audit requirements (SOC 2, SOX).
- A bias toward ownership, documentation, and mentorship.
Nice to have: Experience in a high-growth SaaS or technology company, familiarity with CarGurus tools (Okta, Google Workspace/M365, Jamf, Intune), and experience partnering with Security Engineering and GRC.
The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles.
Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training.
This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs).
Working at CarGurus
We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid
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Manager, GxP Quality Systems
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At Kailera, we are bold, authentic and committed to our mission of developing therapies that give people the power to transform their lives and elevate their overall health. Rooted in an entrepreneurial spirit and a team-oriented culture, we are working together to advance Kailera’s mission to advance novel therapies for obesity and related conditions.
We are passionate about creating an inclusive workplace that promotes collaboration, integrity, and excellence. As we expand, we seek the most talented individuals with diverse backgrounds, cultures, perspectives, and experiences to join our team.
What You’ll Do:
The Manager of GxP Quality Systems will support Quality Management System processes, procedures, systems, training, and tools, ensuring quality and compliance are achieved and maintained across GxP functions. The role will report to the Senior Manager of GxP Quality Systems.
Required location: Waltham, MA (hub-based, onsite 3-4 days per week)
Responsibilities:
- Track and support closure of Quality Events (e.g., Deviations, CAPAs, etc.)
- Support management of GxP training program, maintenance of GxP training curriculum/matrix, and facilitation and scheduling of GxP trainings
- Conduct Document Control reviews on controlled quality documents and ensure timely periodic reviews and implementation of document change requests
- Support establishment, tracking, measurement, and reporting on metrics for the evaluation effectiveness of the Quality Management Systems
- Support the management of the electronic document management system (Veeva QualityDocs), the electronic learning management system (Veeva Vault Training), and the electronic quality management system (Veeva QMS) as Business Administrator
- Ensure the systems remain in a validated state, documenting changes via IT Change Controls, and executing scripts with evidence
- Evaluate opportunities for continuous improvements across the systems
- Work with stakeholders to ensure appropriate documentation of Service Provider selection, qualification, and evaluation/requalification
- Support development of metrics related to Service Provider qualifications and Service Provider Quality Events
- Manage and track Audit Schedule ensuring adherence to Audit Program and timeliness of deliverables
Required Qualifications:
- Minimum of 6+ years of experience in FDA regulated industry
- Previous hands-on experience with Veeva Quality Docs, Veeva Training, and Veeva QMS required
- A strong customer focus and ability to prioritize and adapt to business needs are required
- Strong business partner with all Functional Areas to ensure efficient collaboration and to drive results
- Self-motivated, detail oriented, well-organized, and able to demonstrate success with managing multiple projects simultaneously and other priorities
- Ability to resolve day-to-day issues efficiently while maintaining compliance with applicable industry standards
- Clear, concise writing skills and good verbal communication and presentation skills
Education:
- Bachelor’s degree in Life Sciences or a related field
For Full Time Roles: This range represents the company’s good-faith estimate of the salary at the time of posting. Actual pay may vary based on experience, skills, qualifications, location, and internal equity. We also offer comprehensive health coverage, flexible time off, paid holidays, and a year-end shutdown. Enjoy a monthly wellness stipend, generous 401(k) match, tuition reimbursement, commuter benefits, disability and life insurance, plus annual bonus opportunities and equity grants—because your well-being and future matter to us.
EQUAL EMPLOYMENT OPPORTUNITY INFORMATION:
Kailera Therapeutics, Inc. is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race (including traits historically associated with race, such as hair texture and protective hairstyles), color, creed, religion (including religious dress and grooming practices), national origin, ancestry, citizenship status, age (40 and over), sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, reproductive health decisions, domestic victim status, political affiliation, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
E-Verify:
Kailera Therapeutics, Inc. uses E-Verify to confirm the identity and employment eligibility of all new hires.
#LI-Hybrid
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Client & System Support Administrator
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Client and System Support Administrator
Become a part of a team that makes a difference.
When something happens that changes people’s lives Polygon is needed. Our customers rely on us being by their side when they need us the most. They trust that we will efficiently take care of their problems with Integrity, Empathy, and Excellence.
Role Overview: Under the guidance of the Contracts Manager and in close partnership with the Business Unit Manager, the CSS role will work with the Finance Department. This role provides essential administrative support to multiple district offices within the assigned region, ensuring smooth and accurate flow of information. This allows field personnel to focus on their projects and customer interactions, enhancing overall efficiency and effectiveness.
Key Responsibilities:
- Offer enthusiastic support and interface with customers throughout the order entry process.
- Initiate and review contracts as specified by the Contracts Manager.
- Approve projects and create sales orders.
- Oversee the transfer of equipment to projects.
- Assist customers after the sale with additional inquiries and collection of required documentation.
- Work with the sales team to handle customer credit applications, vendor applications, and prequalification documents.
- Create and review customer records, both parent and child relationships.
- Support regional purchasing activities and manage relationships with preferred vendors.
- Approve purchase orders as needed.
- Provide logistical support for meetings, events, lodging, and emergencies.
- Serve as a liaison for insurance certificates, OCIP (Owner Controlled Insurance Program), Workers' Compensation, and other related programs.
- Aid in generating and managing reporting dashboards using NetSuite and other tools to track progress.
- Coordinate with Regional Operations on administrative tasks such as fleet management, office supply ordering, and insurance documentation.
- Offer travel and project support during emergency situations.
Qualifications:
- Minimum of 2 years of relevant experience in sales support & order administration.
- Strong customer service, interpersonal skills and time management skills.
- Excellent communication skills, both verbal and written.
- Proficiency with NetSuite or similar CRM systems.
- Associate’s degree or equivalent business experience required.
- Detail-oriented with excellent organizational skills and the ability to handle multiple tasks.
- Positive attitude and professionalism in challenging situations.
- Proficient in MS Office and ERP systems.
- Strong problem-solving skills to effectively resolve discrepancies.
- Discreet and tactful in handling confidential information.
- Professional appearance.
- Willingness to travel as needed, less than 5% of time.
Preferred Experience (Not Required):
- Knowledge of Prevailing Wage, insurance certificates, OCIP, and Workers' Compensation.
Employee Benefits
- Blue Cross Blue Shield (PPO) - Medical Insurance, Dental Insurance, Vision Insurance
- Short Term Disability
- Long-Term Disability
- Group Life/ AD&D
- Voluntary Life Insurance
- Employee Assistance Program (EAP)
- Supplemental Insurance - Short-Term Disability, Accident Insurance, Cancer, Lump-Sum Critical Illness
- Healthcare Flexible Spending Account (FSA)
- Dependent Care Flexible Spending Account (FSA)
- Retirement/401k with an employer-matched contribution.
$30-36/hour
In office Hours: 8 am to 5 pm with flexibility
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Apply to Polygon US
Who we are
At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years.
What we do
The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride!
Role overview
CarGurus is hiring an IT Service Desk Analyst to join our IT Team. We are looking for a versatile, analytical, and enthusiastic Engineer who will work closely with business and IT teams in the U.S. and overseas. The ability to be creative and have the initiative to improve processes will be a major part of your success. Your audience will be wildly multifaceted from C level executives, to engineers, to our sales team. One’s ability to collaborate and work efficiently is central to the IT Team’s focus and success. You will be hybrid out of our office on 1001 Boylston Street in Boston, MA.
What you'll do
- Serve as an escalation point for all complex problems, documenting their solutions in Confluence articles and tickets.
- Mentor less experienced team members to help them grow.
- Identify, investigate, and resolve a range of technical issues affecting business systems by exceeding target SLAs (Service Level Agreements).
- Call out high-impact incidents where appropriate and follow up to ensure resolution.
- Maintain high customer satisfaction (Internal) for our colleagues.
- Host ‘walk-in’ sessions in person and online.
- Drive continuous improvements by implementing perfective measures that provide value and enhance functional performance.
- Demonstrate flexibility to cope with changing demands based on business priority.
- Supervise technology trends and make recommendations on incorporating innovative technology into our existing platforms.
- Develop strong working relationships with key business members, IT project and development teams and relevant 3rd party vendors.
- Support of system deployments from business and liaising with 3rd party vendors where relevant.
- Ensure that emerging and ongoing requirements are accommodated by researching and reviewing new systems and applications.
- Developing tools to automate daily tasks to build efficiencies for the team.
- Manage user lifecycle processes including onboarding, offboarding, and access control, ensuring compliance with governance policies.
- Other duties as assigned.
What you'll bring
- 2+ years of desktop support engineering experience or IT-related support.
- Proficiency in automating workflows and scripting using Python, JavaScript, and others.
- Experience supporting MACs (OSX) and PCs (Windows and/or Linux) within an enterprise environment.
- Expert level knowledge of diagnostic utilities and troubleshooting.
- Experienced working in a team-oriented and collaborative environment.
- Knowledge of Service Desk operations using Jira Service Management.
- Broad understanding of IT concepts, development practices, and architectures.
- Applied best practice IT Service Management processes in the delivery and support of IT services e.g., the ITIL (Information Technology Instrument Library) best practice framework.
- Strong interpersonal skills, attention to detail and ability to manage tasks simultaneously.
- On-call and occasional hours outside normal business hours according to our needs.
- Exceptional communication skills, able to interface confidently with executive leadership and non-technical users alike.
- Proactive mindset with demonstrated ability to lead projects, improve systems, and influence IT strategy through data-driven insights.
- Relevant certifications (e.g., CompTIA A+/Network+, ITIL Foundation, Jamf Certified Tech/Admin, Microsoft Certified: Modern Desktop Administrator, or equivalent) strongly preferred.
- Provide technical support for AI-driven applications, troubleshooting issues related to APIs, access and data pipelines to ensure optimal performance.
- Monitor AI application performance, analyze logs, and escalate complex issues related to model behavior, latency, and data inconsistencies.
In addition to the responsibilities above, this role also requires regular physical activity, including moving around the office to assist with IT or AV event related tasks, lifting and carrying equipment (upwards of 50lbs), moving tables and chairs, and plugging in devices under desks and other confined spaces. The IT Service Desk Analyst must be able to perform these duties safely and efficiently as part of their responsibilities.
The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles.
Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training.
This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs).
Working at CarGurus
We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.
We welcome all
CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid
Ready to apply?
Apply to CarGurus
Salesforce Developer
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Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.
Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has held a top 10 ranking on the Top 25 Companies Where Women Want to Work.
With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!
Iterable is the leading AI-powered customer engagement platform that helps leading brands like Redfin, SeatGeek, Priceline, Calm, and Box create dynamic, individualized experiences at scale. Our platform empowers organizations to activate customer data, design seamless cross-channel interactions, and optimize engagement—all with enterprise-grade security and compliance. Today, nearly 1,200 brands across 50+ countries rely on Iterable to drive growth, deepen customer relationships, and deliver joyful customer experiences.
Our success is powered by extraordinary people who bring our core values—Trust, Growth Mindset, Balance, and Humility—to life. We foster a culture of innovation, collaboration, and inclusion, where ideas are valued, and individuals are empowered to do their best work. That’s why we’ve been recognized as one of Inc’s Best Workplaces and Fastest Growing Companies, and were recognized on Forbes’ list of America’s Best Startup Employers in 2022. Notably, Iterable has also been listed on Wealthfront’s Career Launching Companies List and has ranked in the top 10 of the Top 25 Companies Where Women Want to Work.
With a global presence—including offices in San Francisco, New York, Denver, London, and Lisbon, plus remote employees worldwide—we are committed to building a diverse and inclusive workplace. We welcome candidates from all backgrounds and encourage you to apply. Learn more about our story and mission on our Culture and About Us pages. Let’s shape the future of customer engagement together!
How you will make a difference: Iterable’s RevOps team is looking for a Salesforce Developer to provide operational support to help grow our business worldwide. The core focus of the role is scaling and maintaining our GTM systems. You will help with admin tools and support end users using Salesforce, Outreach, Gong, CPQ, Gearset, LeanData, and Chili Piper. You will report to the Senior Manager, Business Systems. This is an opportunity to get broad exposure to our GTM tech stack and scale our systems and processes.
One of our core values is a growth mindset, and Iterable is a company where everyone can grow. If this role excites you, please apply, as we value applicants for the skills they bring beyond the job description.
You’ll get to:
- Manage integrated applications and third-party suppliers, including: Salesforce, Leandata, Outreach, Gong, Chili Piper, and other Sales, Marketing, Solutions, Partnership, BI and Customer Success technologies
- Work on requirements and Salesforce elements, and document technical specifications and the associated test cases
- Suggest and architect administrative solutions that reduce overall maintenance and support of assigned applications, and ensure solutions are scalable and in line with best practices
- Support our existing GTM tools and drive increased adoption across the team
- Manage reports and dashboards structure, both ad-hoc and for strategic initiatives
- Excellent understanding of Quote-to-Cash and Revenue Lifecycle Management processes, including CPQ, product catalog, order management, billing, contracts, and revenue recognition.
- Serve as subject matter expert in Quote-to-Cash products, staying current with new releases, roadmap plans, and best practices.
- Own, create, and maintain both internal and external documentation
- Support end-users of the Salesforce platform and integrated tools
- Collaborate with cross-functional stakeholders across the business and tool owners to provide support and updates to systems and processes
- Monitor system health and performance, proactively identifying and improving system processes
- Maintain and improve data cleanliness
- Build and maintain the architecture of our GTM technologies, including managing the efficiency, usage, and consolidation of those technologies
We are looking for people who have:
- Experience using the following in Salesforce: APEX, LWC, flow, validation rules, page layouts, record types, and bulk data load utilities (e.g., Data Loader)
- Hands-on programming/custom coding experience with Salesforce platform, requiring LWC and Apex.
- Deep understanding of Salesforce security, including how OWDs, sharing rules, profiles, roles, and permission sets impact visibility and editing
- Understanding of how to manage, troubleshoot, and integrate tools into Salesforce
- Strong project management skills and ability to communicate cross-functionally
- Interest in and ability to learn how to administer new tools
Bonus points:
- Experience administering Salesforce for an instance supporting 500+ users
- Knowledge of administering Outreach or Chili Piper.
- Salesforce Certified Administrator
- Salesforce Senior Certified Administrator
- Platform Developer I
- Trailhead Profile
- Hands-on Experience with Apex
- Experience providing support to an SFDC instance in a hyper-growth SaaS company
The US salary range for this position at the start of employment is an annual base salary of $114,500 - $179,000. The total compensation package also includes equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.
Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.
Recruitment Disclaimer:
Please be aware that Iterable, Inc. (“Iterable”) and our official professional recruiting agencies and platforms do not:
- Send job offers from free email services like Gmail, Yahoo mail, Hotmail, etc.
- Request money, fees, or payment of any kind from prospective candidates to apply to Iterable, for employment, or for the recruitment process (e.g. for home office supplies, or training, etc.).
- Request or require personal documents like bank account details, tax forms, or credit card information as part of the recruitment process prior to the candidate signing an engagement letter or an employment contract with Iterable.
You may see all job vacancies on our official Iterable channels:
- Official Iterable website, Careers page: https://iterable.com/careers/
- Official LinkedIn Jobs page: https://www.linkedin.com/company/iterable/jobs/
Iterable is not affiliated in any way to these impostors and we hereby confirm that such individuals/entities are not authorized, encouraged, or sponsored to act on behalf of Iterable. Such job opportunities are entirely fake and not valid. Therefore, please disregard any written or oral request for a job offer or an interview that you believe is or might be fraudulent or suspicious and immediately reach out to us via email at talent-ops@iterable.com upon receiving a suspicious job offer.
Criminal and/or civil liabilities may arise from such actions, and Iterable expressly reserves the right to take legal action, including criminal action, against such individuals/entities whenever such phenomena occur. In any case, please note that under no circumstances shall Iterable and any of its affiliates be held liable or responsible for any claims, losses, damages, expenses or other inconvenience resulting from or in any way connected to the actions of these impostors.
Iterable is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Iterable does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Iterable also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Iterable will also consider for employment qualified applicants with arrest and conviction records.
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Apply to Iterable
Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.
We are looking for a Lead ServiceNow Software Engineer who excels at architecting, driving, and governing a strategic ServiceNow platform for 6,000+ users. This role demands technical leadership, the ability to deliver complex initiatives on aggressive timelines, superior prioritization (evaluating business value, risk, and long-term impact), and exceptional collaboration and influence skills.
You will serve as the top-tier technical escalation point, lead large ServiceNow project initiatives, provide mentorship and guidance to the team, lead cross-functional discussions, make final architecture and design decisions, drive platform-wide initiatives, and ensure solutions are scalable, secure, maintainable, and aligned with enterprise strategy.
A day in the life (Responsibilities)
- Consult on the ServiceNow platform strategy, ensuring scalable, secure, and maintainable solutions for high priority initiatives
- Lead development of complex, platform-wide initiatives, driving execution from design through implementation
- Serve as the top-tier technical escalation point, resolving complex issues across the platform and integrated systems
- Encourage and help implement the use of development standards, architecture principles, and best practices to ensure high-quality, consistent solutions
- Design and oversee integrations with enterprise systems (e.g., identity, HR, and access platforms), while considering reliability, scalability, and performance
- Partner with cross-functional stakeholders to translate business needs into technical solutions
- Mentor and guide engineers, facilitating code and architecture reviews to elevate team capability
- Drive platform innovation and continuous improvement, including automation, AI capabilities, and enhanced user experience
What you'll need to thrive (Requirements)
- Deep expertise in the ServiceNow platform, including advanced scripting, custom application development, modular frameworks, and performance optimization.
- Extensive experience architecting multi-system integrations (REST/SOAP, spokes), ideally including Okta, Workday, and SailPoint.
- Design enterprise-grade data models that align with frameworks like CMDB and CSDM.
- Offer technical and architectural guidance to the ServiceNow process and initiatives by influencing platform design and leading key projects to build scalable, secure solutions.
- Strong proficiency in JavaScript, HTML/CSS, Angular, React, Employee Center development (widgets and UI components), and modern UI/UX patterns.
- 7+ years of progressive ServiceNow development experience, including leading large-scale or platform-wide initiatives in an enterprise setting.
- Proven ability to suggest technical standards, lead code and architecture reviews, and mentor senior and junior engineers.
- Exhibits exceptional communication skills, confidently representing the team to senior stakeholders, explaining complex designs, and guide discussions.
- Achieved at minimum the ServiceNow Certified System Administrator (CSA) certification.
What will help you stand out (Nonessential Skills/Nice to Haves)
- Experience integrating complex workflows between ServiceNow and Slack.
- Hands-on experience with NowAssist for AI-driven automation and productivity.
- Additional certifications (CAD, Application Developer, etc.) strongly preferred.
AI at Toast
At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.
Our Total Rewards Philosophy
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.
The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.
How Toast Uses AI in its Hiring Process
Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring
Diversity, Equity, and Inclusion is Baked into our Recipe for Success
At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.
We Thrive Together
We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.
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Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.
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Reinsurance Management
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About Global Atlantic
Global Atlantic is a leading provider of retirement security and investment solutions with operations in the U.S., Bermuda, and Japan. As a wholly-owned subsidiary of KKR (NYSE: KKR), a leading global investment firm, Global Atlantic combines deep insurance expertise with KKR’s powerful investment capabilities to deliver long-term financial security for millions of individuals worldwide. With a broad suite of annuity, preneed life insurance, reinsurance, and investment solutions, Global Atlantic, through its issuing companies, helps people achieve their financial goals with confidence. For more information, please visit www.globalatlantic.com.
POSITION SUMMARY:
The Reinsurance Management position will act as a key contact for internal and external queries related to reinsurance on both Life and Annuity products while managing a small team. This position will coordinate and interact internally including product development, sales/marketing, corporate actuarial, legal, new business operations and senior management. External interactions include our third party reinsurance partners, external reinsurers and key stakeholders. Position is being considered to join our Des Moines, or Boston office.
RESPONSIBILITIES:
- Analyze financial impact of changes in reinsurance coverage and retention
- Oversight of work effort performed by the reinsurance TPA and internal modeling team
- Organize and present to internal committees and senior management ongoing program performance and potential strategic management decisions
- Strong people skills, including team management and external relationship management
- Provide product and system expertise related to reinsurance for all areas of the company and our reinsurance third party administrator (TPA)
- Respond to escalated issues relating to reinsurance pricing, implementation or queries
QUALIFICATIONS:
- Exposure to reinsurance and/or actuarial background required. At least five (5+) years of financial services industry experience is required
- Experience with life and annuity product features is preferred
- A “go getter” mentality, taking initiative and suggesting a course of action independently
- Strong verbal and written communication skills with the ability to present technical information to non-technical audiences
“To be considered for this role, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.”
LI-Hybrid
#LI-LM2
This is the expected annual base salary range for this Boston-based position. Actual salaries may vary based on factors, such as skill, experience, and qualification for the role. Employees may be eligible for a discretionary bonus, based on factors such as individual and team performance.
Global Atlantic EEOC Statement
Global Atlantic is an equal opportunity employer. Individuals seeking employment are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, or any other category protected by applicable law.
Our employees are in the office 5 days per week in New York and 4 days per week in all other offices. If you have questions on this policy or the application process, please reach out to benefits@gafg.com
Global Atlantic reserves the right to modify the qualifications and requirements for this position to accommodate business needs and regulatory changes. Future adjustments may include obtaining specific licenses or certifications to comply with operational needs and conform to applicable industry-specific regulatory requirements, state and federal laws.
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Senior Manager, Quality Document Control and Compliance
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Olema Oncology is dedicated to developing better medicines for breast cancer and beyond. Our lead program, palazestrant (OP-1250), is a complete estrogen receptor antagonist (CERAN) currently in development for metastatic breast cancer with blockbuster potential as a monotherapy and in combination in ER+/HER2- metastatic breast cancer. Our follow-on product candidate, OP-3136, is a potent KAT6 inhibitor with best-in-class potential.
Our scientific breakthroughs are accelerated through the ways in which we fearlessly support, motivate, and challenge one another. At Olema, we know that when we put people first, our work becomes second to none. If you’re ready to join us at the edge of something unstoppable, let’s make a profound impact together for our patients, for your career, for what’s beyond.
You can view our latest corporate deck and other presentations here.
About the Role >>> Senior Manager, Quality Document Control and Compliance
The Senior Manager, Quality Document Control and Compliance will report to the Director, Quality Systems and lead and manage the daily activities of Veeva Vault QDocs and overall document management process and compliance. This role includes but not limited to: creation and processing of document change control documentation in Veeva QDocs, management of standard operating procedures (SOPs) and other GXP documentation, GXP record processing and archival, maintain document control compliance KPIs and compile and report metrics for management review.
This role is based out of our San Francisco, CA or Cambridge, MA office and will require about 15% travel.
Your work will primarily encompass:
- Serving as Veeva Vault QDocs Administrator and document control manager
- Processing document change control (DCC) in Veeva for GxP controlled documents
- Formatting the finalized documents to ensure compliance with effective templates
- Performing proof reading and finalize document for final processing in Veeva QDocs
- Developing, updating, managing, and maintaining GxP controlled documents in close cooperation with functional area representatives
- Developing SOPs and WIs to support Quality Systems and Veeva Document control processes
- Assisting and training end users in Veeva to execute document review, approval and troubleshoot as needed
- Maintaining document control compliance KPIs such as periodic review and compiling and reporting metrics for management review.
- Partnering with IT to support Veeva system change control activities for system process enhancements/improvements and new release validation.
- Serving as backup Veeva Quality Training Administrator and supporting creation of training assignments as needed
- Performing other duties and complete special projects as required
Ideal Candidate Profile >>>
A love of challenging, important work. We are a pragmatic team, driven to imagine and develop meaningful therapies for improving lives. All employees within our company play a unique and crucial role in our success, both in accomplishing our mission and building a positive company culture. As such, we are looking for someone with the right combination of knowledge, experience, and attributes for this role.
Knowledge
- Bachelor’s Degree is required
- Experience in managing and maintaining GxP compliance documents and Document Control systems
- Strong knowledge of GxP/FDA regulations and experience in supporting regulatory inspections
Experience
- 8+ years of industry experience
- 2+ years as Veeva Vault QDocs Administrator
- Experience in managing and maintaining GxP documents and Document Control systems
- Experience establishing effective KPIs for document management system
- Experience creating and facilitating training for Quality Systems
Attributes
- Strong written and verbal communication and interpersonal skills
- Commitment to supporting internal and external teams and customers
- Demonstrates strong autonomy and initiative
- Meticulous attention to detail and well organized
- Ability to multi-task, shift priorities, work in a fast-paced environment, and adeptly solve problems
- Effectively collaborate as a team player in a highly matrixed organization, demonstrating professional demeanor, enthusiasm, and self-motivation
The base pay range for this position is expected to be $150,000 - $160,000 annually, however the base pay offered may vary depending on location, market, job related knowledge, skills and capabilities, and experience. The total compensation package for this position also includes equity, bonus, and benefits.
#LI-CK1
Important Information >>>
We provide equal opportunity to all employees and applicants for employment and believe that great ideas and discoveries come from a mix of expertise, background, and experience. Olema is building a culture where the value of difference is celebrated.
We offer a competitive compensation and benefits package, seeking to provide an open, flexible, and friendly work environment to empower employees and provide them with a platform to develop their long-term careers. A Summary of Benefits is available for all applicants.
Please note: Olema doesn’t accept agency resumes and is not responsible for any fees related to unsolicited resumes. Thank you.
Fraud Alert: We are aware of employment scams where individuals pose as representatives of Olema Oncology and make false use of our company name to defraud job seekers. To protect yourself, please note that Olema’s official email addresses end in @olema.com. Our official corporate website is olema.com; our careers page is olema.com/careers; our LinkedIn page is linkedin.com/company/olema-oncology. Please visit these links for official information from Olema. Communication from any other variant is fraudulent. Olema does not conduct interviews via text message/messaging platforms, will not ask you to download anything as part of your interview, will never request any form of payment, provide upfront payments of any kind, and does not make job offers without an in-person interview.
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Senior Manager - IT Operations (Multiple offices)
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ClearView Healthcare Partners is a premier life sciences strategy consulting firm headquartered in Boston, with offices in San Francisco, New York City, London and Gurgaon. Serving clients in the biopharmaceutical, medical device, and diagnostic spaces, we provide world-class strategic decision-making support across a diverse range of business issues. Our goal is to inform actionable recommendations that allow companies to achieve their business objectives.
*We are not accepting agency submissions at this time
ClearView is seeking an experienced Senior Manager of IT Operations to lead our global IT operations team and drive operational excellence across our growing organization of 550+ users. This role will manage a geographically distributed team across Boston, New York, United Kingdom, and India, ensuring seamless IT service delivery and support for all end users globally.
This is a strategic leadership position that requires a service-oriented mindset with a relentless focus on enhancing the digital employee experience. You will be responsible for supporting our scaling organization through automation, modernization, and process improvement while developing and mentoring an highly motivated team committed to continuous learning and professional growth.
The ideal candidate will bring deep technical expertise in enterprise IT operations, strong leadership capabilities, and a proven track record of managing global teams while maintaining a hands-on approach to complex technical challenges.
Responsibilities
End-User Services and IT Team Leadership
- Lead the global end-user services and helpdesk function, ensuring timely, professional support for workstation, account, and application issues across all regions
- Define and maintain clear escalation paths, handling Tier 2/3 escalations for complex issues and coordinating with other IT and security teams as needed
- Own and continuously improve IT knowledge resources, including end-user documentation, runbooks, and standard operating procedures for common requests and incidents
- Monitor service metrics (SLAs) and drive initiatives to reduce repeat issues and improve the digital employee experience
- Manage, coach, and develop a geographically distributed IT operations team
- Define roles, responsibilities, and career paths within the team, fostering a culture of ownership, and continuous improvement
- Partner with IT, Security, and business leadership to translate business needs into IT operations roadmaps. Work with leadership to prioritize initiatives and deliver projects within scope and timeline.
Systems Administration, Platform Ownership, and Secure Configuration
- Oversee design, configuration, and ongoing administration of core enterprise platforms, including Microsoft 365 (Exchange Online, Teams, SharePoint, OneDrive, security features) and identity services (AD/Entra)
- Manage endpoint and device lifecycle (laptops, phones, OS images, Intune policies), ensuring secure, consistent, and automated deployment and configuration
- Manage software access provisioning, license management, and vendor relationships across the organization
- Maintain and optimize network infrastructure (Meraki or similar), including offices and remote access, to ensure high availability, performance, and security
- Administrate Zoom enterprise environment including user provisioning, room systems, and integration management
- Oversee physical and digital security systems including access card systems and facility integrations
- Lead automation, integration, and modernization efforts to reduce manual work and improve consistency
- Embed security and compliance requirements into day-to-day operations, working closely with Information Security and Compliance teams to achieve alignment with standards
- Oversee AI systems deployment and management to support business productivity and innovation
Strategic Planning and Management
- Partner with business stakeholders to understand evolving needs and translate them into operational improvements
- Develop and execute the IT operations roadmap aligned with business growth objectives
- Manage multiple concurrent projects including infrastructure upgrades, system migrations, and new technology implementations
- Control IT operations budget, optimize costs, and provide regular financial reporting to leadership
- Establish vendor relationships and negotiate contracts for hardware, software, and services
- Collaborate with other IT leaders on cross-functional initiatives and enterprise architecture decisions
- Prepare executive-level reports on operations performance, initiatives, and strategic recommendations
Job Qualifications
- Bachelor's degree in Computer Science, Information Technology, Information Systems, or related technical discipline
- Minimum 12 years of progressive experience in IT operations, infrastructure management, or related technical roles
- At least 5 years of experience in a leadership or management position overseeing technical teams
- Proven experience managing geographically distributed teams across multiple regions or countries
- Strong organizational skills with ability to prioritize competing demands effectively
- Exceptional people leadership skills with proven ability to motivate, develop, and retain high-performing teams
- Ability to balance technical optimization with practical user experience considerations
- Deep expertise with Microsoft 365 administration including Exchange Online, Teams, SharePoint, and security features
- Strong background in network infrastructure management, preferably with Cisco Meraki or similar SD-WAN solutions
- Hands-on experience with enterprise security tools such as Zscaler, endpoint protection platforms, vulnerability management, and SIEM solutions
- Demonstrated track record of implementing automation and process improvements that delivered measurable business value
- Experience managing IT operations for organizations with 500 – 1,000 users
- Strong project management skills with ability to manage multiple initiatives simultaneously
- Location: Based in New York City or Boston area with a weekly 40% in office expectation
Additional Skills/Experience
- Advanced degree (Master's) in Computer Science, Information Technology, or related field
- Relevant certifications such as Microsoft 365 Certified: Enterprise Administrator Expert, ITIL Foundation, PMP, or CISSP
- Experience in healthcare, life sciences, or professional services industries
- Background with Zoom enterprise administration including Zoom Rooms and integrations
- Familiarity with AI/ML platforms and deployment in enterprise environments
- Experience with infrastructure-as-code tools (Terraform, Azure Resource Manager)
- Knowledge of GDPR, HIPAA, or other data protection and compliance frameworks relevant to healthcare consulting
- Prior experience with Darktrace, Rapid7, or Absolute device management platforms
The starting salary for this position is $150,000.
In addition to the base salary, you will be eligible for an annual discretionary performance bonus, and a comprehensive benefits package.
What We Value
We recognize that not every candidate will meet every qualification listed. If you’re excited about this role and believe you have relevant experience or transferable skills, we encourage you to apply. We value curiosity, a growth mindset, and a commitment to collaboration.
Equal Opportunity Employer
ClearView Healthcare Partners ("CV") is an Equal Opportunity employer. All qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law.
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Apply to ClearView Healthcare Partners